ROOM 1
ROOM 2
ROOM 3
Promotion code

Best Western Plus Manhattan Beach Hotel, Manhattan Beach

4.0/5  - basé sur 901 notations.
1817 N Sepulveda Boulevard, 90266-2901, Manhattan Beach, United States - See map

An idyllic California getaway involves the beach, shopping, attractions & proximity to a major business community, which is what this gorgeous newly remodeled Manhattan Beach hotel promises. Snuggled in the heart of fashionable Manhattan Beach – centrally located to all major freeway arteries in LA & 4 miles south of The Los Angeles International Airport – yet this all suite boutique hotel is just a 1 mile walk to the world famous Manhattan Beach. A charming quintessential hotel, fashioned after the charming boutique hotels in Cape Cod but with a SoCal flare. You are welcomed by our friendly team members, offered a cold water, freshly baked Otis Spunkmeyer® cookies and welcome gift. All this demonstrates from the beginning our warm, caring and friendly hospitality focused atmosphere. Whether you’re staying in Manhattan Beach for work or play, the Best Western Plus® Manhattan Beach Hotel is the place to stay. This charming all-suite hotel features 53 delightfully remodeled suites to include studio suites with 1 or 2 heavenly pillowtop beds. Rooms feature a microwave, refrigerator, sofabed & a flat-screen HDTV. There are also one bedroom suites with luxurious pillowtop king beds, full kitchens to include microwaves, stovetop ranges, ovens, dishwashers, apartment size refrigerators, pots, pans & service for 4 guests. All suites feature 42-inch HDTVs with on-screen guide and 100’s of channels to select from. Travelers depend on the Manhattan Beach Hotel to be a home away from home. We are located adjacent to El Segundo. On-site enjoy business amenities like free secured fiber optics high-speed Internet, two dual line phones, printer, scanner and fax in the newly remodeled business center. No charge for early check-in or late check-out. Complimentary award winning full hot breakfast buffet daily, a delicious social hour Monday – Thursday with appetizers, light dinner, beer & wine.

Best Western Plus

Manhattan Beach Hotel

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
Show More Show Less

Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 901 guest reviews
NOTE ISSUED
Excellent
367
Very Good
358
Average
116
Poor
41
Terrible
19
REFER TO NOTICE
Business Business
197
Couples Couples
223
Family Family
319
Friends getaway Friends getaway
59
Solo travel Solo travel
62
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Awesome hotel and staff!"

5
27/06/2018

This hotel is so beautiful! Small quaint lttle Hacienda meets Maine style Seaside Inn! The courtyard/atrium is decorated beautifully with bright flowers palm trees and beutiful outside furniture and fire pit. Rooms surround courtyard and are very nice. They serve a buffet style breakfast with many many hot and cold choices. Six differnt waffle flavors, eggs potatoes and breakfast meat and more every morning. Evening social as well! Loved our stay here! It was our second time. Close to beach and restaurants!

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Thank you for your very favorable comments and eedback - glad you found our hotel beautiful! small quaint little Hacienda meets Maine style Seaside Inn, and the courtyard/atrium decorated beautifully with bright flowers palm trees and beautiful outside furniture and fire pit. Rooms surround courtyard and are very nice. Glad you enjoyed our complimentary award winning hot breakfast buffet -all you can eat Thank you Thank you for saying you loved your stay with us and for staying a second time - we look forward to welcoming you back soon - warmest regards :)!

"Great place to stay on stop over from LAX"

5
22/06/2018

Stayed here after flying into LAX Anybody that has anything negative to say about their stay here must of had seriously bad luck or was simply expecting too much and didn't understand what they had booked. About a 15 min drive from Lax car rental center. We walked from the hotel to the main area of manhattan beach about 20mins. Room was superb and breakfast was excellent. Great choice. Haven't found a nicer hotel within 15mins of lax

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Thank you for your very positive review and feedback - we appreciate your favorable endorsement very much :)~ Glad you felt we were a GREAT choice About a 15 min drive from Lax car rental center, walkable to the beach and the main area of manhattan beach about 20mins, and you found the rooms superb and our complimentary award winning breakfast buffet - all you can eat was excellent. Thank you for staying with us and for saying you haven't found a nicer hotel within 15mins of lax . We appreciate your endorsement and recommendation of our hotel very much. Please come back and visit us again soon - warmest regards

"Third time not a charm. They need to check room condition before guest stay"

3
22/06/2018

No hot water in bathroom and kitchen sinks. Noisy freezer fan made quite a racket. Somebody turned the power off on the AC unit in the king suite. No wonder! It was crazy loud. No pots or pans. No kitchen towels or cutting boards. No dishwasher soap. We were assured the room was quiet and it was directly above the bus zone and the bus first stopped at 5:30 am and it was VERY noisy. It was next to the elevator and ice machine. Hmmmm. We had to waste 2 hours moving to another room with no natural light (argh) and when I went to make a meal the oven did NOT work at all. Bryan at the front desk ended up cooking our fish in the hotel kitchen for us. PRO: 222 had great natural light; con: bus stop below. We got a free night due to problems listed above; that is good customer service.

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Hello and thank you for your feedback - we appreciate it very much. We apologize for the inconveniences you encountered during your stay and are reviewing these with our Management Team. We are glad that Bryan was able to assist you with cooking your meal and that guest services could locate you to another room. Our Maintenance Team is reviewing the rooms you were in to correct any faulty appliances and AC. We appreciate you staying with us as a guest for the 3rd time and hope the 4th visit will be the charm. The inconveniences you experienced are very rare so we hope you will give us the opportunity when you return to visit. Our guest rooms on the west side of the hotel overlook Manhattan Beach neighbors homes and back yards - therefore in order to honor the privacy of our guests as well as Manhattan Beach neighbors; there are no windows overlooking the neighborhood backyards in those suites. We do however, have windows toward the front of the room - one in the kitchenette area and one in the living room area. Thank you again for staying with us and we hope your 4th visit will be wonderful - Warmest regards -

"great stay!"

5
19/06/2018

this was our first visit to California and choose Manhattan beach BW based on location. we were not disappointed! welcomed with cold water and cookies.social hour with tasty food and wine the first night, nice layout to the suite, very clean, good breakfast, best coffee/ drink station helpful friendly staff. we decided to stay an extra day.

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Thank you for your very favorable review - we appreciate your positive feedback and endorsement very much:) We are delighted that your first visit to CA was a pleasant one and that you enjoyed your visit at BW Plus Manhattan Beach Hotel that you extended an additional night. Thank you for that! Glad you enjoyed your welcome with cold water and cookies, our .social hour with tasty food and wine the first night, and found our suites to have a nice layout , very clean, good breakfast, best coffee/ drink station helpful friendly. We appreciate your very positive comments and we look forward to welcoming you back soon :)! Warmest regards -

"Great place to stay."

5
11/06/2018

People were friendly and helpful. The rooms were clean and the staff polite. Walking to the mall was a plus and being near other family members was helpful, too. Free parking and a delicious breakfast were truly appreciated,

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Thank you for your very favorable comments and feedback - we appreciate your endorsement very much :)! Thank you for stating that our Team Members were friendly, helpful, polite and the rooms were clean. Glad you found our location to be a plus within walking to the mall and beach and the free parking and complimentary award winning hot breakfast buffet all you can eat breakfast very appreciated. Thank you again for your review and support - we appreciate your input very much - thank you for staying with us and pleas come back and visit us again soon :)! Warmest regards -

"Great Staff, close to everything "

4
04/06/2018

Staff: Everyone we dealt with was extremely friendly and helpful Location: I don't think you can get much better. You can walk to a mall and grocery store in 15 minutes. Five minute drive to downtown and the beach. Fifteen minute drive to the airport. Hotel: There was always space in the underground parking. The hotel has 3 floors with an open air courtyard on the first floor. Our room had a separate bedroom and a kitchen with TVs in both the living room and bedroom. It really felt like home away from home. If you plan to do any cooking, pick up a chopping knife from the grocery store. We used the laundry room which is open 24 hours. The cost is only $1.50 for each machine and the washer did a great job washing our clothes. The breakfast was ok. There is a lot to choose from - eggs, bacon , sausage, waffles etc. We would definitely come back.

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Good afternoon - thank you very much for your comments and endorsement - we appreciate it very MUCH! Thank you for saying that our Staff:was extremely friendly and helpful and that the Location could not be much better. We appreciate your comments regarding our hotel and that you appreciated the complimentary covered parking and rooms comfortable with many good complimentary amenities including our award winning hot breakfast buffet all you can eat and light dinner / social hour Mon - Thurs. We are glad you enjoyed your visit and look forward to welcoming you back soon - thank you again for staying with us and for your very positive feedback and review - Warmest regards :)!We would definitely come back.

"Good hotel, amazing staff"

5
30/05/2018

Alright get the first thing out of the way. The hotel itself is OK, however it has a nice court yard, kept clean and a great location. The breakfast and social hours were better than most hotels with a better quality and more choice than usually offered. The staff though were amazing. They saw the other person I was travelling with had a sunburn and gave him a large bottle of aloe, quickly found a solution to a small issue with our room, provided local advice for restaurants and attractions. Very friendly and make this a five star place to stay.

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Hello and thank you for your very favorable comments and feedback especially regarding our Team Members - so glad you felt they were amazing. Our Mission Statement is to offer a Five Star Attitude at an exceptional value and are delighted it was this for your visit! Glad you found the hotel in a great location and all the complimentary amenities a plus thus adding to the overall value of your stay such as the complimentary hot breakfast buffet all you can eat, light dinner / social hr Mon - Thurs, Premium Secured Wi-Fi and Freshly Baked Cookies / Cold Bottle Water upon check-in and complimentary covered parking. We thank you and appreciate your feedback, comments and review. Thank you for staying with us nd please come back and visit us again soon :)!

"Very Comfortable and Inviting"

5
29/05/2018

- Room was very spacious - Room was well presented and clean. Absolutely gorgeous. - Staff are welcoming and accomodating - Room had a kitchenette - Room has desk, lounge, coffee table. - Decent size bathroom with shower/bath. Water pressure and temperature is amazing! - They have a coin operated laundry - Free American continental breakfast in the mornings - Free office use, great for printing and sorting your travel documents or for work purposes - Wifi included with room - Hotel has elevator - Excellent heating and cooling system in the room - Feels safe and secure - Highly recommended and would definitely stay again.

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Thank you for your review and very favorable comments - we appreciate your endorsement and thank you for saying we are a very comfortable and inviting property and that you highly recommend us and would definitely stay again - we appreciate your feedback VERY MUCH! Glad you felt our rooms were very spacious, well presented and clean. Thank you for saying they are absolutely gorgeous as we just underwent a multi million $ renovation and are glad you liked our newly remodeled hotel and rooms :)! Glad you found the kitchenette desk, lounge, coffee table comfortable and a plus'. Thank you for saying our bathroom with shower/bath were a decent size and the. Water pressure and temperature amazing and - Excellent heating and cooling system in the room We are pleased you found our Team Members welcoming and accommodating and that you liked our coin operated laundry as well as our complimentary award winning hot breakfast buffet daily - all you can eat. Glad you found our complimentary business center great for printing and sorting your travel documents or for work purposes and our complimentary premium secured Wi-Fi helpful as well as our Elevator - We are very happy you enjoyed your stay and that you felt safe and secure in our cozy hotel. We appreciate your comments and thank you for staying with us - we look forward to welcoming you back soon :)! Warmest regards

"Memorial Day Weekend Getaway"

5
29/05/2018

Outstanding service and amenities. Greeted with warm cookies and a welcome bag with snacks for our stay. Clean property not far from local beaches; nice breakfast with healthy heart options. Will definitely stay here again.

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Hello and thank you for your very favorable review and comments saying that you enjoyed your stay and would definitely stay with us again :)! Thank you for saying that we have outstanding service and amenities and that you enjoyed being greeted with warm cookies and a welcome bag with snacks for your stay. Glad you found our property to be clean not far from local beaches; nice complimentary hot breakfast buffet all you can eat with healthy heart options. Thank you again for your very positive review and feedback and for staying with us - please come back and visit us again soon :)! Warmest regards -.

"Decent hotel, but somewhat overrated and over-priced"

3
21/05/2018

With Best Westerns you don't get the uniform experience you get with other brands, because they are individually owned and each is a unique property. From our experience, this one does not really qualify for the Plus designation, and, for what you get, the price is pretty steep. Most, if not all, the rooms are off a small, noisy, dark central courtyard. There is no natural light coming into most of the rooms, on top of which our room felt small because it was carved up in 3 distinct spaces - sleeping area, sitting area, kitchenette. The hotel was conveniently located for our needs, with a short driving distance to the cute little downtown/beach area of Manhattan Beach, where there are lots of restaurants to choose from. But apart from that, it's a pretty mediocre hotel, and, at over $180, considerably over-priced.

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Hello and thank you for your feedback - Best Western, as well as other brands such as Marriott, Hilton are mostly franchises (owned by different / various owners) unless they are corporate owned - we are sorry we did not meet your expectations - however, we just went through our Quality Assurance Process and received OTSTANDING Category for a BW Plus Hotel so we are definitely a Plus property. Glad you found our hotel conveniently located and as for the $180, we are very competitive within the area and this rate also includes the following complimentary amenities, covered parking which is an additional $10 - $50 / night at other properties located close to the beach, award winning hot breakfast buffet - all you can eat to include fresh ground coffee / hot beverage machine 24 / 7, welcome freshly baked Otis Spunk Meyer Cookies upon check in, light dinner / social hour Mon - Thurs, premium secured Wi-Fi,. - All these amenities help to make us an exceptional value. We thank you for your feedback and comments and for staying with us - Warmest regards -

"This hotel exceeded my expectations in every way."

5
14/05/2018

From my phone booking with James through to our check-out, there's nothing but good things I can say about our experience. The place was spotless, the rooms immaculate, the beds fantastic, the breakfast was great and parking was very easy. The hotel lacks a pool, but with the beaches a short drive away it wasn't a problem. Although the elevator was out of action for our stay, we were offered assistance in getting our bags up and down the stairs if we needed it and on the first night, there was a happy hour with dips, cheeses and wine and beer thrown in. Not sure if this was a one-off, but was a great welcome to a lovely hotel.

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Hello and thank you for your comments and feedback - We are delighted you enjoyed your stay and felt you had an overall good stay from the onset reservation call to James our Guest Services Team Member to your check-out, Thank you for saying the hotel was was spotless, the rooms immaculate, the beds fantastic, the breakfast great and parking was very easy. We appreciate all your feedback and endorsement very much! Thank you for saying that although the hotel lacks a pool, the beaches are just 1 mille away and walkable / or a short drive. Pleased you enjoyed our complimentary amenities such as covered parking, welcome cold bottle water / freshly baked Otis Spunk Meyer Cookies upon check-in, award winning hot breakfast buffet all you can eat daily, light dinner / social hour Mon - Thurs, premium secured Wi-Fi, and found these to be a PLUS. We thank you again for staying with us and for your endorsement - please come back and visit us again soon :)! Warmest regards -

"Very Clean and Spacious "

4
23/04/2018

The rooms were very nice, clean, & spacious. The area that it is in, is kind of questionable. But the room made up for it. They also have complimentary coffee/tea in the lobby & breakfast is also available.

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Thank you for your comments and feedback - we appreciate it very much! Glad you found our rooms to be very nice, clean, & spacious. Manhattan Beach is a small beach / resort community just 4 square miles and Best Western Plus Manhattan Beach is located in the center of Manhattan Beach - walkable to everything including the beach, shops and restaurants. The community has it's own Police and Fire Departments which makes it one of the safest communities in the US - all locations within the city limits are very safe. Glad you enjoyed our award winning complimentary hot breakfast buffet daily as well as complimentary fresh ground coffee/tea/beverage machine in the lobby available 24/7. Thank you for staying with us and for sharing your comments pertaining to your experience with us - we appreciate it very much. Please come back and visit us again soon :)! Warmest regards -

"Nice place to stay, clean, good service"

5
15/04/2018

Nice place to stay, clean, good service. Breakfast is available as elk as social hours' serving. Would recommend this place for those who is planning to visit Manhattan Beach for either business or traveling for your pleasure.

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Hello and thank you for your very favorable comments and review - we appreciate your input very much :)! Glad you enjoyed your stay with us and felt our hotel clean, service good and our complimentary award winning hot breakfast buffet and free social hour / light dinner a plus. Thank you for saying you would recommend BW Plus Manhattan Beach to anyone planning to visit Manhattan Beach area for either business or leisure. Your endorsement is very appreciated - thank you again for the comments and feedback - please come back and visit us again soon - warmest regards -

"Great place, great location."

5
11/04/2018

I highly recommend this place. It is near many amenities as well as Target 1 block away and a less than 15 minute walk down hill to the ocean. With in 10 minutes you will be in the area of Manhattan shops. The rooms were perfect with a small open concept kitchen, large tv in living area and bedroom. Excellent service and although our room was cleaned everyday we were never bothered by cleaning staff as they were great at finding the right time to clean. Great little outdoor area with nice outdoor lounge furniture. You can't go wrong here. Full breakfast, great staff.

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Thank you for your very favorable review and feedback - Thank you for saying you highly recommend BW Plus Manhattan Beach - we appreciate this very much!. Glad you found ur location convenient - close to everything. Pleased you found ur rooms well equipped and spacious and our service excellent - glad you found our California Outdoor Living Space a plus. Thank you for saying " You can't go wrong here". Happy you enjoyed our complimentary award winning hot breakfast buffet with a large selection of items to choose from including various flavored waffles. Thank you again for your very positive review - please come back and visit us again soon - warmest regards -

"Wonderful experience!"

5
09/04/2018

I had the best time at this hotel. From the moment I checked in, I felt welcomed. Little things like bottles of water when you check in and check out are definitely a nice touch! The breakfast buffet was incredible! And they even provided mid-afternoon snacks! Very close to Manhattan Beach shopping (not to mention Uncle Bill's Pancake House and stunning Vista del Mar!) Can't wait to stay again!

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Thank you for your kind comments and very favorable feedback - we appreciate it very much :)! Glad you had a wonderful experience with us and thank you for mentioning that you felt welcome from the moment you checked in, and appreciated all the Little things like bottles of water upon check in and check out and mention them as definitely a nice touch! Glad you found our complimentary award winning breakfast buffet incredible!, and our complimentary light dinner / social hour a PLUS! Glad you found the location convenient and very close to Manhattan Beach, shopping (not to mention Uncle Bill's Pancake House and stunning Vista del Mar!). We appreciate your endorsement and review and that you can't wait to stay again! We look forward to welcoming you back soon - warmest regards -

"Nice hotel, convenient to airport and highways"

5
07/04/2018

We stayed here 4 nights as our “hub” for our LA visit. Hotel room was clean and comfortable. Staff was very helpful and pleasant. Easy access to highways for getting all over LA. Also easy walk to Manhattan Beach pier and Strand. Nice breakfasts and evening snacks were added bonuses.

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Hello and thank you for staying with us 4 nights- we appreciate it very much :)! Glad you found your room clean and comfortable and our Staff, very helpful and pleasant. Happy you found us to be convenient with easy access to highways for accessing all of the sites in LA and within an easy walk to Manhattan Beach pier and Strand. Pleased you enjoyed the complimentary breakfast buffet and evening social hour / light dinner. Please come back and visit us again soon :)!

"Service with a smile. "

5
06/04/2018

We booked The Best Western Manhattan Beach through Expedia , we were looking for a hotel near the coast and with free parking if possible. I read the reviews on trip adviser and checked out prices. We were impressed with the great value on offer. The room ( on the ground floor) was very spacious and had a kitchen area with fridge & microwave. The bathroom was large and the shower hot & powerful. The service on the front desk was wonderful ( especially Karla) the service in the whole hotel was very good and I wouldn't hesitate in booking again if in LA. Bravo best western Manhattan beach.

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Hello and thank you for your very favorable review - we appreciate your feedback very much :) Glad you found us to be a good value and that you found our rooms and bathrooms to be spacious, well equipped and comfortable. Thank you for saying our Guest Services Team Members provided wonderful service and that our overall service very good and you wouldn't hesitate in booking again if in LA.. We will make a special mention to Karla. Thank you again for a very positive review - please come back and visit us again soon :)!

"Good choice"

5
21/03/2018

Nice, clean quiet room. Good parking and breakfast! Free coffee and tea 24 h in the lobby. Staff is super helpful and friendly. Good location in relation to LAX. Quaint courtyard perfect for relaxing outside.

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Good Morning and thank you for your comments and feedback :)! Thank you for saying our rooms are comfortable, well appointed, clean and quiet. Glad you enjoyed our complimentary covered parking and award winning hot breakfast buffet all you can eat to include fresh ground coffee, tea and beverage machine available 24 h in the lobby. Appreciate the positive comments regarding ur Team Members and glad they were super helpful and friendly. Happy you found our location to be good within close proximity to LAX and yet located in a safe upscale resort community. Pleased you enjoyed our quaint courtyard a perfect for relaxing outside. Thank you again for ALL your comments and feedback - we appreciate it very much :)! Please come back and visit us again soon - Warmest regards -

"Vacation"

5
21/03/2018

Nice, clean rooms with friendly staff. Delicious continental breakfast bar! We enjoyed our stay very much. I wish we would have had time to take advantage of the courtyard, but we were on the go the entire time.

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Hello and thank you for your feedback and comments - we appreciate it very much :)! ttle We are glad you found our rooms nice, clean and out staff friendly. Delighted you enjoyed our complimentary award winning hot breakfast buffet daily - all you can eat. Happy you enjoyed your stay very much and that you wished you would have had time to take advantage of the courtyard. Please come back and visit us again - next time stay a little longer and relax in the courtyard and unwind - we will look forward to your return:)! Warmest regards -

"Great Manhattan Beach stay."

5
11/03/2018

Location, BW Plus amenities, new furnishings, including outdoor seating in safe, interior quad area. Ample breakfast with attentive staff and very clean, modern environment. Makes BW Rewards membership something of which to be proud.

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Hello and thank you for your very favorable review - We are you enjoyed your stay with us and found our location, amenities, and our new furnishings to include our California outdoor living patio to be good. Glad you enjoyed the ample complimentary breakfast buffet all you can eat and our attentive staff and very clean, modern environment. Thank you for your endorsement stating that our hotel makes BW Rewards membership something of which to be proud. We appreciate your comments very much -please come back and visit us again soon - warmest regards -

"Little gem, better than expected!"

5
07/03/2018

My husband and I needed a last minute reservation near LAX. We chose this hotel for airport proximity while not being so close we would hear the planes. We were pleasantly surprised by its great, convenient Manhattan Beach location! Walkable to restaurants and the beach (a bit of a hike to the beach). Check in staff member accommodated our request for a room not in the front of hotel (which is directly on Sepulveda /Hwy 1). Room was large, with a full kitchen and separate bedroom and was very quiet. Dinner reception included beer, wine, and food that one can make a meal of. Loved having a glass of wine by the fire pit in the courtyard. Good value for the price.

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Hello and thank you for your review - We are glad you chose this Best Western Plus Manhattan Beach because of it's location and also proximity to the airport and yet in a resort beach community . Pleased you were pleasantly surprised by its great, convenient Manhattan Beach location! Walkable to restaurants and the beach which is a 1 mile walk to the beach. Happy Check in was satisfactory and the room and you found our One Bedroom Suites to be large, with a full kitchen and separate bedroom and very quiet. Happy you enjoyed our Dinner reception to include on a complimentary basis beer, wine, and food that one can make a meal of. We are pleased you. loved having a glass of wine by the fire pit in the courtyard that you felt we are a good value for the price. Thank you again for the review and please come back and visit us again soon :)!.

"Better than expected"

4
06/03/2018

I normally stay at 4 star LAX options. So this was a little different. Rooms were reasonable size. A little dated but tv was modern. Bed was not top quality but OK. Room was quite dark. Parking was ample close to elevator and best of all - free. Breakfast was not amazing but fine. Front desk staff were very nice and helpful. Really couldn't fault it except it's not a big hotel but more of a motel. All in all not bad for the price.

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Thank you very much for your comments and feedback. We are glad we did not disappoint you and that you found our rooms to be ample, with spacious parking and breakfast good - all offered on a complimentary basis. Happy our Team Members were helpful and nice and that you felt we were a good value for the price. We appreciate your input and thank you for staying with us - Warmest regards -

"Perfect stay!! muy recomendable!!"

4
03/03/2018

Check in was superb! James did an awesome job! Very professional! Only 3 floors (parking is a bit tight in the underground parking) great location just 1 block from target and 2 blocks from retail stores. Breakfast and social meal are better than Hamptons and Homewood. Only two negatives... 1) only 1 elevator and is very slow better use the stairs... 2) the room windows give you no privacy while open (windows are set next to the door viewing at the walkways).. at this location Traffic is hectic and pulling out of the parking lot can be a pain. Only 15 minutes from LAX. For a 3 star hotel with free breakfast, free social snacks, free parking, free WiFi, free awesome coffee machine and te 24hrs, clean rooms and great staff = MONEY Well Spend! ??

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Thank you for your positive feedback and comments - we appreciate your input very much! We are so glad you found your Check in superb and that James did an awesome job and was also very professional! We are delighted that you found Best Western Manhattan Beach to be a good value and that the cost of stay was reasonable and worth the money. Glad you enjoyed all the complimentary amenities included in the rate - please come back and visist us again soon - Warmest regards -

"Was good for the price and location."

5
03/03/2018

Had convenient parking. Room was clean. Not the best place if you had a dog, the Residence Inn across the street is where we usually stay when we I have the dog, but it was booked... nothing particularly wrong other then no great place to take the dog for a doody break.

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Hello and thank you for your review - we are pleased you enjoyed your stay with us. Glad we were able to accomodate your pet - the hotel 's policy is no pets - we use to accept pets but as you very well said we are not equipped with the spaces needed for Pet Break spaces. For that reason we have a "No Pet Policy". Perhaps your dog was a service dog - we do offer accommodations for guests with service dogs. We want our guests and their pets to be comfortable and our hotel is interior corridor with limited immediate access to green spaces. Thank you for staying with us - we appreciate the business and the review - Warmest regards -

"Great location for our family gathering"

4
23/02/2018

We stayed here for a long weekend in February. We had family and gatherings to attend nearby. They have a nice lobby and outdoor seating area. The free breakfast is amply. The social hours during the week are great. There is comp food along with wine and beer. You could make a meal of it if you wanted to. The rooms are nicely appointed and clean. Great location but some rooms face a very busy street. Coffee station in the lobby was top notch.

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Hello and thank you for your favorable feed back and comments :)! We are pleased to have help foster a good experience for you and your family members during your family gathering. Thank you for saying we have a nice lobby and outdoor seating area and our award winning hot breakfast buffet ample with a delicious assortment to select from and that you found our complimentary social hours during the week great offering free appetizers and a light dinner in addition to wine and local craft beer a plus. Glad you found our rooms to be nicely appointed and clean and the hotel to be in a Great location. Thank you for saying that our fresh ground Coffee station / hot beverage machine in the lobby available 24/7 was top notch. Thank you again for your favorable review and feedback - please come visit us again soon :)!

"Excellent (for a Best Western)!"

5
14/02/2018

The hotel is located just a few miles south of the airport along Sepulveda Blvd. with easy access to all kinds of places and sights that might be of interest to tourists. Check-in was easy, and we very much appreciated being let into our room at 10am already (thank you, Perla!). The room itself is probably the usual BW Plus fare. I am not a fan of rooms with windows facing the corridor - you always have to choose between privacy and natural light. I will say, though, that the room was nicely renovated and had everything we needed. No complaints! A big plus for us were free parking and the laundry facilities - very helpful! One final comment on the breakfast: WOW! In an international comparison, U.S. hotels are usually some of the lousiest when it comes to breakfast. But this hotel really offers a great selection of hot and cold breakfast items to satisfy all types of preferences (everything from organic hummus and egg white omelets to pastries, sausages, and several different types of waffles). And the coffee machine (available 24/7) that serves real and fresh espresso, cappuccino (etc.) is a huge plus as well. So if you don't want to spend $300+ a night for a fancy luxury hotel but want to stay in a nice hotel close to a lot of places and attractions, then this hotel is for you. Hope to be back!

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Good Morning and thank you for your feedback - We appreciate your comments very much! Glad you found the hotel to be in a convenient location with easy access to everything. We are pleased Perla was able to accommodate you for early check-in at no additional charge and that it went smoothly. We do our best to check guests into their rooms if they arrive early - the only time we may not be able to accommodate this request is when we have had a full house the night before. However, when the 1st room becomes available we do our best to accommodate the guest for early check-in.. Happy you found the suites nicely renovated complete with everything you needed and you had no complaints. Pleased you found our complimentary covered parking and the laundry facilities - very helpful and a BIG PLUS! Thank you for saying our award winning complimentary breakfast buffet all you can eat was a WOW because the hotel offers a great selection of hot and cold breakfast items to satisfy all types of preferences (everything from organic hummus and egg white omelets to pastries, sausages, and several different types of waffles). And the fresh ground coffee machine (available 24/7) that serves real and fresh espresso, cappuccino (etc.) is a huge plus as well. Thank you again for your review and for staying with us - we appreciate your endorsement and look forward to welcome you back soon - warmest regards

"ADA? Not here!!"

2
27/01/2018

You can't charge mor for an”ADA” room when it isn't fully equipped. Bed was so high I almost fell a few times...I'm a paraplegic. Shower was billed as a fold down bench...see pic below as to what it was. No shower want, so I either froze, or burned myself getting in the shower. Also, no back, which for us paralyzed people who have no back or stomach muscles is not close to “fun”. This room was more than $20 a night more because of ??accessibility...which is partly true. Not sure ADA allowes for a room to be charged extra. Other than that, great staff and clean rooms.

BestWesternMB, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Thank you for taking the time to share your experience with us. It's great to hear that you liked our staff and rooms! I would like to apologize for any confusion with regard to our room types. We have accessible studio suites that have a kitchenette with a Refrigerator, Microwave and wet bar, we also have larger accessible one-bedroom suites with a separate bedroom and a full kitchen. I do see that you stayed in one of the larger one-bedroom suites on your last stay with us, this would explain the $20.00 difference in the rate, not because of being an Accessible room type. I would like to thank you for your suggestions regarding the guest room bed and bathroom. We strive to provide an exceptional guest experience for all of our guests. We will be looking into your suggestions to make improvements. Thank you again for sharing your experience with us. We look forward to welcoming you back on your next trip to Manhattan Beach.

"THIS IS AS GOOD AS IT GETS."

5
26/01/2018

We read many reviews and thought they were too good to be true, so we wanted to give it a try. Underground, secure, free parking was a big plus. 100% non smoking hotel (great) We arrived early and were met at the desk by Perla and Ben both super nice friendly caring people. Early check in was no problem even offered a choice of 2 suites. Loyalty program acknowledged right away, given 2 waters and a goody bag. Coffee in the lobby all day long, no charge, machine to custom make your own beverage, plus many, many other flavors to add etc. Suites have been remodeled and are fantastic, full kitchen, full size fridge. If you are staying for a few days and want to make a beach lunch to take with you and/or eat in Target is just across the street for all your needs. We walked to the beach it is about 30 mins, and if you wish you walk on the front from Manhattan Beach to Hermosa Beach then that is another 30 mins great if you like ta walk, (we do) They have a complimentary social hour, Monday to Thursday 5:30PM - 7:30PM we were there last Wednesday and the had, wait for it, lasagna, stuffed peppers, chicken wings, garlic bread, veggies and dip, cheese and crackers, beer and a choice of 4 wines all free. AMAZING! Nice courtyard, no pool, but you are at the beach who cares. Slept well, busy road out front, but minimal noise. Good breakfast in the morning, again free, lots of choices. When we checked out Ben offered us a couple of bottles of water for the road. Talk about customer service, other hotels could learn a lot from this Best Western. We have stayed at many hotels, some very expensive that do not even come close to this. It is hard to imagine anyone writing a negative review. Thank you and keep up the great work, we really appreciated all that you did.

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Good Morning - Thank you for your very positive review and for your favorable comments. Thank you for saying you read many reviews and thought they were too good to be true, so you decided to give us a try - so glad we did not disappoint you and that you felt we were as good as it gets. We appreciate that you found our covered, underground, secure, free parking a big plus and our 100% non smoking hotel (great). Glad that Perla and Ben were both super nice friendly caring people and made your early check in easy and offered you a choice of 2 suites. Our BW Loyalty Members are very important to us and we are delighted they acknowledged you as Loyalty Members immediately and gave you 2 waters and a goody bag. Happy you enjoyed our complimentary custom fresh ground coffee / hot beverage machine available in the lobby all day long, Thank you for mentioning our Guest Rooms which are all suites and that they have been remodeled and are fantastic. Good you found our hotel to be in an excellent location within walking distance to shops. restaurants, cafes & bars and just a 30 minute walk to Manhattan Beach Strand / Beach and an additional 30 minute walk to Hermosa Beach. Pleased you enjoyed our complimentary social hour, Monday to Thursday 5:30PM - 7:30PM and that you thought our selection was amazing to include lasagna, stuffed peppers, chicken wings, garlic bread, veggies and dip, cheese and crackers, beer and a choice of 4 wines all free. Thank you for saying our courtyard was nice. We are happy you slept well, and although you were on the east side of the hotel which faces a fairly busy road (Sepulveda Blvd) but found the noise level was minimal. Thank you again for your favorable endorsement and for your very positive comments and review - we will do our utmost to maintain the reputation you have established for us - we appreciate you as our guest and look forward to welcoming you back soon :)! Warmest regards -

"Very nice and clean room."

4
17/01/2018

The room was nice and clean. Nicely decorated. Staff was kind and helpful. Location was close to everything and seemed safe. Parking garage was clean and safe. I will definitely stay here when in town.

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Good Morning and thank you for your favorable review and feedback! We are happy you found our rooms nice, clean and well decorated. Pleased you found the Staff kind / helpful and the hotel is in an excellent very safe Location which is convenient to everything. Glad you enjoyed our complimentary parking garage and thought it was clean and safe. We hope you also enjoyed our other complimentary amenities as well such as the welcome bottled water / freshly baked cookies upon check-in, premium secured Wi-Fi, Social Hr. M-Thurs featuring craft beers, red / white wine, appetizers and light dinner, as well as our award winning hot breakfast buffet - all you can eat daily, plus our fitness center & business center. We are delighted you enjoyed your stay with us and appreciate your comments stating you would definitely stay with us again when in town. Thank you! We look forward to welcoming you back soon - Warmest regards -

"Great Stay"

5
11/01/2018

My family and I were looking for a hotel to stay in for a last minute trip to Los Angeles. This wasn't my first time booking with a Best Western Hotel, but this one stood out. The staff was awesome, the location was very clean and well kept. The beds were really comfortable, and parking was easy. A hot continental breakfast is a must for me. I noticed that the extra blanket I requested during my booking were in the room. Really good experience. Only downer was the elevator being out of service, but the stairs weren't bad. They even offered help with luggage if necessary. I would stay in this hotel again.

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Hello and thank you for your very positive review and feedback! Thank you for saying that our Best Western Plus Manhattan Beach Hotel stands out from other BW . We are glad that you found our staff to be awesome, and the hotel very clean and well kept, with really comfortable beds, and easy parking. Glad you enjoyed our award winning hot breakfast buffet all you can eat and that your request during booking your reservation for an extra blanket was in your room. Glad you had a really good experience. we apologize that the elevator was temporarily out of service, but glad you found the stairs weren't bad and that our staff offered to help with your luggage. Thank you again for the review and for your endorsement by saying you would stay with us again. Warmest regards- Dei 310-880-0407

"Nice, clean hotel, good amenities, bed not great"

4
08/01/2018

Good check in, Good service, very good breakfast, very good room with good amenities (suite like amenities). Very good location near the strand in Manhattan Beach (in which we walked from MB to Hermosa and to Redondo - and back - great walk). However the bed was a somewhat soft which was not too our liking. All tolled our very short one day in MB was enjoyable.

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Good Morning and Happy New Year! Thank you for your feedback and positive review - we appreciate it very much. Glad check in was smooth and professional, and that you found our service good, and our complimentary all you can eat breakfast buffet delicious. Pleased you found our rooms comfortable with added amenities (suite like amenities). Happy you found our location to be convenient near the strand in Manhattan Beach (walkable to neighboring beach communities such as Hermosa Beach & Redondo Beach). Delighted you found your overall experience to be enjoyable - thank you again for taking time out of your day to write a review - we appreciate it very much - please come back and visit us again soon - warmest regards -

"Best Western Manhattan Beach"

4
03/01/2018

Very nice stay at this hotel. It is very accessible and near everything we need. It is in a safe neighborhood. We recommend this hotel... although it is medium priced I still recommend this hotel...it is clean and the staff are very helpful....

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Thank you for your review and feedback and Happy New Year! We appreciate you saying you had a very nice stay at this hotel and that you found us to be very accessible and near everything you needed and in a in a safe neighborhood. Thank you for your endorsement and for saying you recommend us because it is clean and the staff very helpful. Looking forward to welcoming you back soon - Warmest regards -

"Lots of extras"

5
02/01/2018

The breakfast had the typical offerings, but instead of just plain waffles, you had the choice of 6 different kinds and there was a yogurt bar. Tons of options for tea and hot chocolate 24/7. Evening happy hour had lots of food options well beyond what is typical for a hotel.

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Happy New Year - We are delighted you found our hotel to offer our guests "Lots of Extras"! Glad you found the complimentary hot breakfast buffet daily, to offer not just the typical breakfast choices, but to include instead of just plain waffles, a selection of 6 different kinds - complete with yogurt bar. Pleased you enjoyed our fresh ground hot beverage machine featuring many options for coffees, cappuccinos, latte's, espressos, tea and hot chocolate available to our guests 24/7. Happy you found our complimentary evening social hour to go beyond expectations, offering several food choices to include salads, hot dish, hot / cold appetizers and craft beer, red and white wine - all you can eat & drink. Thank you again for your favorable review and comments - we appreciate it very much! Please come back and visit us again soon - warmest regards

"Great location for Manhattan Beach"

5
29/12/2017

This is our 4th time here, it's a great place to stay if you need to be near Manhattan Beach. Happy hour meals and drinks, parking and within walking distance of the beach plus rooms with kitchenette and study area.

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Happy New Year :)! Thank you for your comments and review and for being a loyal guest - we appreciate that you have stayed with us 4 times and we look forward to many return visits. Glad you enjoy our location within walking distance to everything including the beach as well as our complimentary amenities such as our social hour M-Th ; award winning hot breakfast buffet daily - all you can eat; covered parking, premium secured Wi-Fi to name just a few. We appreciate you and your business very much - warmest regards -

"Great Value"

5
23/12/2017

The hotel is clean and staff is friendly. The hotel is not far from LAX and we stay here when we arrive into LAX late at night and don't want to drive to our final destination so late. The hotels we've stayed at closer to LAX have been more expensive, disgusting and overall unpleasant. We'd definitely stay here again.

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Hello and Merry Christmas, Happy Holidays and Healthy Prosperous Joyous New Year :)! We appreciate your favorable comments and are pleased you found the hotel to be clean, in a convenient location with an excellent value, and our Team Members to be professional and friendly. Thank you for saying you will definitely stay with us again. We appreciate your feedback! Please come back and visit us again soon - warmest regards -

"Best Western Manhatton Beach"

4
22/12/2017

Clean rooms with a friendly staff. Close to LAX and great location to the Beach. Frontage road is very busy and noisy, but most rooms are in the rear and no traffic noise is detectable. Nice hot breakfast for a good start to the day.

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Happy New Year! Thank you for your feedback and comments regarding our clean rooms and friendly professional staff in a great location near the Beach and LAX. Glad you enjoyed our complimentary award winning hot breakfast all you can eat daily complete with Fresh Ground Hot Coffee / Beverage Machine available for our guests to enjoy 24/7. Thank you again for your input - please come back and visit us again soon - Warmest regards -

"Over night stay"

5
18/12/2017

They were courteous. I had to check in late and they were very accommodating. Gave me and my roommate free waters. Breakfast was plentiful, with lots of selections, and the coffee choices were many. Our check-out was quick and parking was easy.

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Good Morning - Thank you for your comments! We appreciate your stating that we were courteous & very accommodating. We are delighted you enjoyed our numerous complimentary amenities such as cold bottled water and freshly baked Otis Spunk Meyer Cookies upon check in, award winning hot breakfast buffet all you can eat daily with lots of selections, with fresh ground coffee available 24/7, premium secured Wi-Fi and covered parking. Thank you again for your feedback and for staying with us. We appreciate it very much and look forward to welcoming you back soon! Merry Christmas, Happy Holidays and Healthy, Joyous, Prosperous New Year to you and Your' s - Warmest regards -

"Great staff and service but windows not soundproof"

3
14/12/2017

Pros : The staff is helpful and very kind. All the amenities and services (the free underground parking, the free wifi, the complementary breakfast buffet, ...). Cons : The windows that allow you to hear traffic 24/7 from Sepulveda Blvd (which is a pretty busy boulevard). So if you don't mind the traffic noise, this place is great, otherwise I wouldn't recommend it, despite the great staff and all the amenities, unless they change the windows...

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Thank you for taking time to provide us with your comments / feedback regarding your recent stay at The Best Western Plus Manhattan Beach. We appreciate it very much! We are glad you found our staff helpful and very kind and that you appreciated all our complimentary amenities and services such as the free underground parking, the free wifi, and our award winning complementary breakfast buffet all you can eat with a fresh ground hot beverage machine available 24/7 to our guests. We are sorry you felt the noise was too much due to traffic - in the future please request a room off Sepulveda Blvd away from the traffic. We want to be sure you are happy :)! We rarely have complaints regarding this but when we do we do our best to move the guest to ensure they are comfortable. Thank you again for the positive feedback - Please come back and visit us again soon:)! Merry Christmas, Happy Holidays and Healthy, Joyous , Prosperous 2018 for you and your' s - Warmest regards

"Fantastic & Beautiful"

5
14/12/2017

Exceptionally clean, newly remodeled. Spoptless, great location. Friendly staff and helpful. Wonderful amenities, breakfast, great coffee and parking! Beautiful visually and peacefull!!!!!! close to beach!

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Hello! Thank you for your comments - we appreciate it very much! We are delighted you found the hotel to be exceptionally clean, newly remodeled and spotless, in a great location with friendly and helpful staff. Thank you for writing that we offer wonderful complimentary amenities, such as award winning breakfast buffet - all you can eat, great fresh ground coffee and hot beverage machine available 24/7 and covered parking! Glad you found the Best Western Plus Manhattan beach to be beautiful visually and peaceful, with a great location and in close proximity to the beach!

"Great Hotel and Staff"

5
09/12/2017

I have been coming to this hotel for 8 to 10 years. The reason is the staff and the hotel is not bad either. Robert (night shift) and Perla (day shift) have been making my stay pleasant for all these years and they are still there. Ben the manger is not bad either, although I don't see him that often. This hotel was Hawthorne Stes and now it's a Best Western. The upgrades to the rooms are very nice. The courtyard has a serious facelift and is nicely done. I love this hotel due to it's close to my customer's Raytheon and Boeing, close to the beach. Lots of food places in the area as well. Again what does it for me is the staff. 90% of my job is traveling here in the states and abroad and a good hotel can be over looked if the staff sucks and I see it a lot. Robert and Perla makes me feel like I have family away from home. I am not just blowing smoke up your noises, to me they are the best. I love the hotel. I will mentioned that once I was put in a handicap room when I had a reservation for a regular room. I think it was Ben doing. :) 1 hiccup in 8 years, I guess I can let that one go,

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Hello and thank you for your very positive comments and review :)! We appreciate it very much. We are honored to know that you have been our guest for 8 to 10 years and that the reason for your continued loyalty has been because of our staff and the hotel itself (pre renovation). That is music to our ears as we completed in Feb 2017 a $$ Million Renovation / Facelift with the goal to make our guest's stay even better, so knowing you were happy with the hotel prior to this is very encouraging! Thank you for mentioning our Team Members that have been instrumental in helping make your stay pleasant for all these years, Robert (night shift), Perla (day shift) and Ben Denning Our General Manager. They have all been with the hotel 8 plus years (some much longer) and are part of our family:)! We will be sure to share your comments with them. The hotel was, prior to the conversion to Best Western Plus, a Hawthorn Suites but the ownership and the team remain the same - we just changed the name and hotel group and it has been a very positive change for us thus far. We are glad you found the upgrades to the rooms very nice and the changes to the courtyard nicely done. Thank you for saying you especially like our proximity to your customers i.e. Raytheon and Boeing, close to the beach within walking distance to many restaurants, shops, cafes and bars. Again thank you for the KUDOS for our Team Members :)! We are delighted that they help make you feel welcome, at home and as part of the family, when you are away from home. We appreciate your feedback and are looking forward to welcoming you back and having you stay with us another 10 years :)! Warmest regards -

"Caring Staff, Lovely Courtyard"

5
26/11/2017

Great location in Manhattan Beach, good value as well. James, at the front desk was very helpful with local recommendations and information about the property. The courtyard had lots of cute, comfortable seating. Happy hour was a great bonus!

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Good Morning, We appreciate your feedback and are happy you found your stay to be a pleasant one. Thank you for saying our staff is caring and we are delighted you found our courtyard lovely with lots of cute, comfortable seating and our Happy hour was a great bonus! We will share your review with James and our other team members and appreciate the special mention for James our Guest Services Manager. Thank you for saying our location is great in Manhattan Beach, and that we offer a good value as well to include many complimentary amenities such as covered parking (most competitors charge an additional $10 - $50 /night / car for overnight parking) welcome freshly baked Otis Spunk Meyer Cookies upon check in with cold bottle water, award winning hot breakfast buffet daily - all you can eat, premium fiber optics - secured Wi-Fi throughout, light dinner / social hr. (Happy Hour) Mon - Thurs, Business Center and Fitness Center. Thank you again for your review and feedback:)! Please come back and visit us again soon! Warmest regards -

"Excellent location and lots of services"

5
21/11/2017

Spent 5 nights for business and appreciated the rooms equipment, cleanliness, service, the breakfast, the parking and the excellent location. Even close to the freeway, no disturbance because of the noise. Beach in 10 mins walk. Small social event in the early evening with food and drinks inclusive. 5 stars without a doubt for this price segment!

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Thank you for your comments, We are delighted you found your stay with us to be in a good location with lots of service. Thank you for your positive remarks and for staying with us for 5 nights for business. Glad you appreciated the rooms equipment, cleanliness, service, the award winning complimentary breakfast buffet - all you can eat, the parking and the excellent location, within close proximity to the freeway, yet in a quiet area. The Beach is a 10 minute walk and easily accessible. Glad you enjoyed our complimentary evening social hour in the early evening with appetizers, light dinner, craft beers and wine. Thank you for the endorsement stating we offer a 5 Star Attitude at an Exceptional Value. We look forward to your return visit soon - Warmest regards -

"Lovely open area on the ground floor with seating for visiting"

4
21/11/2017

Slept like a baby until the plumbing from other rooms started flushing or showering then the walls were too thin. Otherwise it was very quiet and comfortable and cozy. Loved the kitchen and cute little dishwasher. I had to add more fire to a piece of albacore we bought so we could eat in so the electric stove top came in awfully handy. They had a little rod in the bath vanity so you could hang hand towel. The shower head was adjustable. The kitchen was missing hot pads, dish towel and dish cloth. The breakfast was better than average. Room clean and nice artwork. Underground parking and an elevator for getting suitcases to your room using the luggage racks. Very nice front desk and cleaning crew. We were in room 117 facing north and next to the maid's quarters. I might like to try the 3rd floor instead facing west for the light exposure.

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Hello and thank you for the review - we appreciate your feedback and comments very much! Delighted you slept like a baby and found the hotel to be very quiet, comfortable and cozy. Pleased you enjoyed the kitchen complete with dishwasher and found our guestrooms pleasant with nice artwork. Glad you found our bathrooms to be well appointed and the shower heads to be adjustable. Happy you were satisfied with our complimentary breakfast buffet - all you can eat and found our complimentary covered parking and elevator a plus. Most hotels in the area charge $10 - $50 / night for overnight parking. Thank you again for your comments and feedback! Please come back and visit us again soon :)! Warmest regards -

"Nice hotel with lots of value added"

5
12/11/2017

We stayed recently in Best Western Manhattan Beach hotel for seven nights. We were happy with the services from check-in till check-out. Free breakfast with lots of options and free car parking are not usual around LA, which helped significantly reduce the travel costs. Rooms are brand new, super-clean, staff is friendly and the location is great. It is close to Manhattan Beach, LAX airport and many shopping opportunities within 2-miles if you need anything urgent. What else can be expected from an hotel? I will definitely stay in BW Manhattan Beach next time when I visit LA.

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Good Morning - Thank you for taking time out to provide us with your favorable feedback! Thank you for staying with us for seven nights. We are pleased you were happy with the services from check-in till check-out. Thank you for mentioning our complimentary award winning breakfast buffet which offers many options including healthy items as well as our free covered parking. You are correct in saying complimentary covered parking is not common for LA, in particular the beach communities where parking can cost an additional $10 - $50 / night. We are glad it helped reduce significantly on your travel costs. Thank you for mentioning that our rooms are brand new, super-clean, and that our staff is friendly and our location great. It is close to Manhattan Beach, LAX airport and many shopping opportunities within 2-miles if you need anything urgent. Thank you for your endorsement in saying you will definitely stay at BW Plus Manhattan Beach next time when you visit LA. We appreciate your positive review and accolades and look forward to welcoming you back soon ! Warmest regards -

"Very neat and friendly"

5
09/11/2017

Very neat and friendly place, easy check in/out, very good breakfast comparing to other hotels that proving breakfast. Very quick internet. Like their happy hour too, lazy to step out of hotel, we had light dinner in the hotel, it is actually very impressive.

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Glad you found the hotel to be a very neat and friendly place, with easy check in / out, and a very good breakfast. We are pleased you found our award winning complimentary breakfast buffet all you can eat daily to excel the breakfasts offered by our competitors. Thank you for the endorsement! Happy you found our complimentary premium secured internet to be very fast Glad you were able to enjoy the complimentary social hour / light dinner and found it to be very impressive. Please come back and visit us again soon - thank you for your feedback - we appreciate it very much :)! Warmest regards -

"helpful and friendly staff and nice hotel!"

4
06/11/2017

Good location, Close to highways and perfect parking included in the price made the driving easy. Even though the hotel was situated along Sepulveda Blvd with Heavy traffic, it did not feel like that since it was built with a open outdoor space in the middle of the hotel with cosy sofas! Walking distance to Manhattan beach was great. Jogging on the beach in the morning was awsome and also the possibility to lend yogamat and traning equipment to bring. Nice breakfast with full assortment. The only complain I might have is the WiFi since it worked poore in the room (but fine in the lobby).

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Thank you for your positive feedback - we appreciate your comments very much! Pleased you found our location to be good, Close to highways and attractions / beaches. We are happy you found our complimentary parking helped to make the driving easy. Most hotels in the area charge $10 - $50 for parking. We appreciate the fact that even though the hotel is situated along Sepulveda Blvd with heavy traffic, it did not feel like that since it is built with a open outdoor space in the middle of the hotel with cosy sofas! Glad you enjoyed your stay within walking distance to Manhattan Beach shops, the beach and the Strand with great paths to Jog. Thank you again for your favorable review - please come back and visit us again soon - warmest regards :)!

"Great Find!"

5
06/11/2017

Great hotel, clean, nice rooms. Really helpful staff. Fantastic breakfast (and choices) not far from Manhattan Beach. Great social mid week between 5.30-7.30pm with complimentary beer, wine and buffet type food. Free wifi in room. You won't find a better value hotel anywhere.

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Thank you for your very positive review - we appreciate your feedback very much :)! Delighted you found the hotel Great, with clean, nice rooms and our staff really helpful. Thank you for saying our complimentary breakfast buffet was fantastic (and with a large selection of choices) close to the beach in Manhattan Beach. We are pleased you liked our complimentary evening social mid week between 5.30-7.30pm with free beer, wine and buffet with Free Premium Secured Wi-Fi in room and throughout the hotel. Thank you for saying "You won't find a better value hotel anywhere". We appreciate your endorsement very much :)! Come back and stay again with us soon - warmest regards :)!

"Updated, Clean and Convenient"

5
31/10/2017

Stayed 4 nights and would definitely recommend the Best Western Plus. Separate bedroom, living room (each with a TV) and a full kitchen, which was a nice surprise. Delicious complimentary breakfast, convenient underground parking (once you figure out how to get in and out, it is easy), friendly and helpful staff, great housekeeping. It is on a busy road, but that disappears once inside. The hotel lobby and rooms seem newly renovated and fresh. I will be back next time I visit Manhattan Beach!

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Good Morning and thank you for saying we are updated , clean & Convenient! So pleased your 4 night stay with us was good and that you would definitely recommend the Best Western Plus. Glad you were happy with our One Bedroom Suite with separate bedroom, living room (each with a 42" HDTV) and a full kitchen with service for 4 and pots / pans. We are pleased you enjoyed our award winning delicious complimentary breakfast buffet all you can eat, convenient free underground parking and found our staff to be friendly and helpful, and housekeeping GREAT. Thank you for saying you will be back next time you visit Manhattan Beach! Warmest regards -

"Great place to be in Manhattan Beach"

4
30/10/2017

Great location and close to lots of great places! First room we were assigned faced the street and smelled like wet diapers. We were able to get a room facing the interior courtyard; which is nice and peaceful. I like that we can park under the building and keep the ocean mist off my vehicle. Great for motorcycle parking, and a great value to boot!

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Thank you for saying we are a GREAT place to be in Manhattan Beach - your feedback and comments are very important to us. Pleased you found our location to be Great location and in close proximity to many great places!! Glad we were able to move you to a room which was more in your liking and delighted you found us to offer a 5 star attitude at an exceptional value. We look forward to your return visit soon - Warmest regards

"Excellent hotel, great location"

4
26/10/2017

Hotel was fine but the air conditioning is old and very noisy. Recommend not to visit when the weather is very hot! Otherwise good value for the money. (Though no real outside facilities apart from communal seating area.)

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Thank you for your feedback and for saying the hotel was fine. We apologize for any inconvenience the air conditioner may have caused you. The hotel recently underwent a $$ Million Renovation to include our air conditioners. Perhaps you were given a room with a with an air conditioner that needed to be serviced. In the future, please contact Guest Services and they will send someone to your room to fix the issue. In the event it is after hours they will be happy to move you to another room as long as one is available. The Summer Months are our highest season and we run almost 100% daily and the air conditioners have not been an issue - but thank you for bringing this to our attention. Could you please let us know which room you were in so we may send maintenance to the room to see what the problem is? Glad you still enjoyed your visit with us and felt we were a good value for the money and although no onsite facilities apart from the outdoor living area we are within walking distance to the beach and over 100 unique restaurants, bars, cafes and boutiques. We are right in the "Heart" of Manhattan Beach - close to everything. Thank you for your feedback and please come visit us again soon :)! Warmest regards

"Great place to stay"

4
23/10/2017

no negatives at all, with possible exception that it would be nice to have spa/pool. Difficult in smaller sized hotels. Courtyard with fire pit and young chairs a nice addition.Take care entering the underground parking lot.

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Good Morning! Thank you for your positive review and comments - we appreciate your remarks very much :)! We are delighted you found no major complaints , with the possible exception that it would be nice to have spa/pool. The bright side of this is we are located just 1 mile to the beach in Manhattan Beach which helps offset this issue. Happy you found the Courtyard with fire pits and outdoor living space a plus. Thank you for your comments and for staying with us - lease come back and visit us again soon :)!

"Nice comfortable room with a good hot breakfast"

5
16/10/2017

We didn't know what to expect with this hotel but were pleasantly surprised. The hotel was in great condition, the rooms were quiet and comfortable, had a fridge and sink, good hot breakfast buffet(complimentary) and evening social hour, employees were very helpful and friendly, free underground parking garage, nice quiet area, we stayed there for 3 nights before a cruise and would not hesitate to stay there again.

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Thank you for your comments! We are happy that you were pleasantly surprised and that you found the hotel to be in great condition, the rooms quiet and comfortable and well equipped. We are glad you found s to be a good value with award winning complimentary breakfast buffet all you can eat and free and evening social hour. Thank you for saying that our employees were very helpful and friendly, and the free underground parking garage a plus. We appreciate all your comments and look forward to your return visit soon - Warmest regards

"Last night"

5
15/10/2017

After visiting the massive but fantastic Pomona swap meeting..we book manhattan beach best western..what a fabulous bright fresh immaculate modern(except the corridors) motel .but the entrance is up there with the boutiques lovely bed great shower ..tip just great..

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Thank you ! We are delighted you found Manhattan Beach Best Western a fabulous bright fresh immaculate modern hotel. Thank you for saying the entrance is up there with the boutique hotels and glad you liked the shower and found the bed lovely bed. We appreciate your endorsement and look forward to welcoming you back soon! Warmest regards -

"Excellent Hotel, excellent staff"

5
15/10/2017

The hotel is not far away from LA Airport, excellent location, excellent breakfast and excellent helpful stuff. Sometimes the hotel offer complimentary dinner and even though the dinner is simple but it's delicious. Very worth price and highly recommend.

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Thank you! We are delighted you found our hotel to be in an excellent location not far from LAX, , complimentary breakfast buffet excellent and our staff excellent helpful. Glad you enjoyed our complimentary social hour and light dinner with complimentary craft beers and wine. Happy you found it delicious. So glad you found it to be a great value and we thank you for your endorsement and recommendation! Please come back soon - Warmest regards -

"Excellent. Welcoming and cosy"

5
14/10/2017

Excellent hotel. Welcoming staff. The inclusion of breakfast and an evening social hour that included drinks was an added bonus. Close to everything. Free undercover parking. Excellent staff. Great ambiance. Nighttime fires and social courtyard makes this a standout hotel

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
We appreciate your positive feedback! Thank you for saying we have an Excellent hotel, Great Ambiance with Nighttime fire pits and social courtyard makes this a standout hotel. Delighted you found our staff welcoming and attentive. We appreciate these comments very much! Glad you enjoyed our complimentary breakfast buffet all you can eat daily and free evening social hour that included drinks, an added bonus. Pleased you found our location convenient and that you appreciated our ample complimentary covered parking.Close to everything. Free undercover parking. Please come back soon-

"Not too bad"

4
13/10/2017

Not a bad choice close to LAX for a quick stop. Average in appearance, but solid option. Never going to blow you away but shouldn't leave you disappointed either. Clean, tidy, and convenient. Spacious rooms.

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Thank you for your comments and for your feedback, Thank you for saying we are a but solid option. We are a good value for the area and include the location within walking distance to the beach, complimentary covered parking, free premium Wi-Fi throughout, award winning breakfast buffet - all you can eat, light dinner and social hour M-Th and welcome cold bottled water / freshly baked Otis Spunk Meyer Cookies upon check-in. All this is included in the guest room rate. Glad you found the hotel to be clean, tidy, and convenient. Spacious rooms. Thank you again for your comments - please come back and visit us again soon -

"Excellent room"

4
12/10/2017

We chose this hotel as it is only about 5 miles from the car rental drop-off & a straightforward drive. Room & facilities were excellent; the room & fittings appeared very new. Breakfast was OK but I feel that there should have been at least some Cornflakes & less children-orientated cereals. Saying that on certain days of the week there is a free hot & cold buffet with wine. If you are a light sleeper I would not recommend a room in the 1st floor as there is an outside seating area (surrounded on four sides by rooms) which is a good place to relax but we could hear folks talking from our 2nd floor room after 11pm. Overall we were pleased & I would probably stay there again if in the area.

"Top Value"

5
10/10/2017

This hotel is clean and well appointed with comfortable seating areas outside for nice California days. The breakfast was above average for a free meal, and the snacks at dinner time were generous. In spite of the fact that this hotel is located on one of the busiest streets in the Los Angeles area, and also only a few miles from LAX, the rooms are very quiet. My only comment is that, although this is a totally non-smoking hotel, I caught guests smoking in the parking structure and on the sidewalk outside the door leading to the parking area - both are prohibited in Manhattan Beach. But smokers don't seem to think the rules (clearly posted around the hotel) apply to them.

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Thank you for your comments - we value your feedback very much! Glad you found our hotel to be clean and well appointed with comfortable seating areas outside. Pleased you found the complimentary breakfast buffet all you can eat to be above average and the complimentary snacks at dinner time generous. Happy you found the rooms to be very quiet although located on a busy street . Thank you for sharing with us although we are a totally non-smoking hotel, guests were smoking in the parking structure and on the sidewalk outside the door leading to the parking area - both are prohibited in Manhattan Beach. We will make sure to keep a closer watch on this issue. Thank you again for your review - we hope to welcome you back soon - Warmest regards

"Good value"

4
09/10/2017

Rooms were typical but reasonably priced. Location is great, easy drive or even walk to the beach. Parking is underground and free and the hotel also has free breakfast. They have an awesome coffee machine which will make anything you want anytime.

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Hello , We are happy you enjoyed your stay with us and that you found the hotel to be a good value, well located, and were pleased with our complimentary amenities such as covered parking, breakfast buffet daily all you can eat. Pleased you thought our complimentary beverage machine awesome which prepares anything you want anytime 24/7. Thank you for your review and come back soon :)! Warmest regards -

"Excellent Experience"

4
07/10/2017

Second time staying at the Best Wester+ in Manhattan Beach and another excellent experience. The hotel is in a great location with convenient on-site parking and a well kept property. Staff have always been great and the rooms are always in clean shape and ready for guests arrival. 10/10 would recommend!

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Thank you for your feedback & comments regarding your recent stay with us :)! Thank you for staying with us a second time staying at the Best Western Plus Manhattan Beach and for saying it was an excellent experience. We are delighted you found our location to be in a great location with convenient on-site parking and a well kept property. Thank you for your kind comments regarding our Staff and rooms and your rating us as 10/10! We appreciate your endorsement and stating you would recommend us - we are grateful for your favorable review and hope to welcome you back a third time - soon :)! Warmest regards -

"Great location, great coffee machine"

5
06/10/2017

This was a lovely stay at a convenient location in Manhattan Beach. Downtown MB was a pleasant 20 minute walk through a nice neighborhood. The hotel itself is nicely decorated. Highlights include large rooms, great breakfast (with multiple waffle batter options), and an AMAZING COFFEE MACHINE. It's a great, comfortable stay that will leave you jittery from all of the coffee.

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
We appreciate your feedback and very favorable remarks :)! We are glad you found your stay to be lovely and in a convenient location in Manhattan Beach, within walking distance to the beach and beach city downtown. Glad you found the hotel to be nicely decorated. Thank you for sharing your highlights to include large rooms, great breakfast (with multiple waffle batter options), and an AMAZING COFFEE MACHINE. So glad you enjoyed your stay with us and were comfortable - please come back and visit us again - we'll keep the coffee hot for you 24/7 :)! Warmest regards -

"A to Z to CA"

5
05/10/2017

This was my first time to the area to stay and it was a very nice hotel. The complimentary wi fi worked very well in the room(204) and on the property. The parking is underground and is complimentary and I always found a space.(give make and model of vehicle at check in) The parking garage is a little tricky the first time. If on the same side of the street as hotel, you turn right immediately at the signal light (18th Street) as soon as you see the hotel. A complimentary breakfast buffet is served in the lobby area with plenty of indoor and outdoor seating. Hours are M-F 6am to 9am and weekends 7am to 10am. There is also a complimentary social hour M-Th from 5:30pm to 7:30pm which was fantastic. There is a business center/room which has printing capabilities and there is a fitness center on the property. There is a coin operated laundry on the first floor. Right at the entrance of the room is a double sofa bed that pulls out and a coffee table. There is a small kitchenette with a refrigerator and microwave. No dishes. A coffee maker was in the kitchen area.Across from that area is a nice desk and chair. Chocolate chip cookies and bottled water was given at check in. The A/C is a window type with a wall controlled switch. Nice tile at the entrance of the room and in the bath area. Carpet was in the bedroom area. 1 TV with Direct TV service. TV is on a unit with 2 drawers. 2 night stands with lights. Mirrored closet door. 1 suitcase rack and and iron/board in the closet. Toilet and shower are in a room with an exhaust fan. Nice shower surround decor. The room over looks the parking area for bay City Animal hospital the business next door, but was nice to open and get the breeze. Here is a sample of the social party: Cheese & crackers, carrots & celery, 2 types of beers which were a craft beer-Smog City(loved this one) and Coors Light beer, a red and a white house wine. Egg rolls,chicken oriental,broccoli, & potstickers. You serve everything yourself. The next evening was: Taquitos & pico, lasgana, garlic bread, wings, salad with toppings and ranch or italian dressings, cheese & crackers, celery & carrots. Breakfast: Make your own waffles, 4 types of cereal, 4 kinds of milk,espresso/latte machine regular coffee too , lots of flavors of tea bags, flavored creamer and regular, scrambled eggs with cheese and salsa toppings, bacon & sausage links, yogurt with toppings, fresh fruit,pastries, bread to toast, bagels, pastries,granola bars, juices. Egg florentine discs the second morning . This hotel is close to the beach, but not walking distance in my opinion. I drove to the beach and parked. Some free parking and some metered depending on which beach you go to. Staff was friendly, but never needed them for much. If I was in the area again I would not hesitate to stay here . Nice decor, clean rooms, & nice hotel.

"nice hotel"

4
25/09/2017

I stayed here in September 2016 while they were still renovating. Looks real nice now, especially the courtyard. It was a nice enough hotel, staff was very friendly, loved the free parking. Room was nice, very clean (which is important to me). The only negative that it didn't get much (hardly any, to be honest), natural light. 1 window at the front, and it was a fairly long room. Being in beautiful SoCal would have liked more natural light. Would definitely stay again if I could be assured of a room with more light.

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Good Morning - We appreciate your favorable comments regarding our recent renovations. We are delighted you found the hotel to look very nice now, especially the courtyard. Glad you found the staff to be very friendly and very professional - thank you again for your kind remarks and feedback. Wonderful having you back - please come back and visit us again soon - warmest regards -

"Excellent Stay"

5
25/09/2017

This is the best hotel - wonderful staff, clean and comfortable rooms, and great location. It is very close to the beaches and an abundance of restaurants. We walked to a fabulous Thai restaurant on the first night. The breakfast is abundant, and the fitness room even has yoga mats. We would definitely stay here again - highly recommend it.

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Good Morning - Thank you for taking time out to provide us with feedback pertaining to your recent stay. We are delighted it was a pleasant visit and appreciate your saying that it is the best hotel - with a wonderful staff, clean and comfortable rooms, and great location, close to the beaches with an abundance of restaurants. Glad you found the breakfast abundant, and the fitness room even has yoga mats. Thank you for sharing your comments with us and for stating you would definitely stay here again and highly recommend us. We appreciate your input and feedback very much - we hope to welcome you back again soon - warmest regards - Dei

"Retired "

5
21/09/2017

Beautiful, updated, very clean, very modern, hotel. Staff amazingly helpful, courteous, and knowledgeable. Full hot breakfast and social hour with light meal. All too good to be true....HIGHLY recommended.

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Good Morning - we thank you for your comments :)! o happy you found our hotel beautiful, updated, very clean, very modern and our Staff amazingly helpful, courteous, and knowledgeable. Pleased you enjoyed the complimentary full hot breakfast buffet and social hour with light meal a plus. We thank you for saying you would highly recommend! We appreciate your remarks very much and look forward to welcoming you back soon! Warmest regards -

"Great Value - very comfortable"

5
18/09/2017

Clean, fresh appearance and not run down at all like so many hotels tend to be, wonderful staff, excellent breakfast with healthy options, comfortable bed, nice layout of suite, wouldn't change a thing.

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Good morning - we are delighted you found our hotel to be clean, fresh appearance and with a wonderful staff, excellent breakfast with healthy options, comfortable bed, nice layout of suite. Thank you for saying you would not change a thing - that is music to our ears! Please come back and visit us again soon - warmest regards -

"When one hotel let you down find a new one"

5
13/09/2017

I was saying in a Best Western Hotel exclusively in a different city and I went from being a zero number to being a diamond member and I'm very close to being a Diamond Elite number in less than one year ulisa say I spent a lot of time there the last trip I took there I was not treated like a diamond member I wasn't even treated like a somebody I became good friends with most of the front desk I would say don't ever do that because the uppers don't like it because they don't trust their front desk staff and they think they're going to give you something special which they none of them ever did so I tried another Best Western Plus actually closer to me and it turns out I'd like it a lot more Manhattan Beach + Best Western the best hotel rate see James he's wonderful at the front desk he is very knowledgeable of the area and the restaurants that you would like to go to I will be spending the rest of my months and time there that I do go I try to go once a month for two to five days so they will now be getting all my money

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Good afternoon and thank you for sharing your experience with us - we honor your feedback as a BW Diamond Elite Member - your comments are very important to us :)! So glad you decided to try the Best Western Plus Manhattan Beach and that you enjoyed your choice at our hotel very much! Pleased you found us to be a good location and James one of our newest team members, to be wonderful at the front desk in addition to being very knowledgeable of the area pertaining to the restaurants. Happy you found us to be a good value. We will share your kind remarks with our team and with James. Thank you again for changing hotels and deciding to stay with us - we appreciate it very much and thank you for your positive feedback:)! Looking forward to welcoming you back soon - Warmest regards -

"Nice hotel"

5
13/09/2017

Nice hotel with reasonable rate. I would stay here again. Not too far from the beach or the airport. Walked to downtown Manhattan beach and ran several mornings along the beach. Great breakfast and evening social.

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Hello nd thank you for your positive review - we appreciate your feedback very much :)! We are pleased you enjoyed your stay with us and found us to be a good value with a desirable location not too far from the beach or the airport and walkable to downtown Manhattan Beach which enables you to walk / run alongside the beach on the Manhattan Beach Strand - close proximity to beach, restaurants, shops, bars and boutiques! We are delighted you enjoyed your visit with us and that you would stay with us again - thank you. Please come back and stay with us again soon - Warmest regards-

"Comfortable and Clean"

4
11/09/2017

My wife and I stayed here for a weekend trip. We attended an event in Rancho Palos Verdes and then a dinner reception at the Manhattan Beach Country Club. This hotel was a very easy drive to both. My wife made the comment that it was the most comfortable hotel bed that she has ever slept on; we had a King size bed. They served a hot breakfast in the morning; and my wife and I enjoyed having our morning coffee sitting in the courtyard. I will say that the bacon at breakfast, even though it was crispy like I enjoy, it had no flavor...weird. Sepulveda Blvd. is a part of Pacific Coast Highway, so it can be tricky pulling in and out of the driveway; but there is covered parking underneath the hotel. There is a shopping mall close by as well as the Redondo Beach Pier. The room was clean and we did not have any noise from our neighbors. We slept very well and would stay here again.

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Good afternoon - we appreciate your feedback - thank you! Glad you and your wife enjoyed your weekend stay with us and found our location to be good and easily accessible to Rancho Palos Verdes and other beach side locations. We are delighted that your wife felt that our bed was the most comfortable hotel bed that she has ever slept on. Our beds are top of the line Euro Pillow Top Beds and are the same ones you find at 5 star hotels. Pleased you enjoyed our comfortable out door living space and our complimentary award winning hot breakfast buffet all you can eat including fresh ground beverage machine which provides an ample selection of hot coffees/ beverages 24/7. We are happy you will be back and thank you again for staying with us and for providing us with your valuable input. Warmest regards -

"Nice hotel in a lovely area"

4
10/09/2017

We stayed here for one night before flying home and soon wished we'd come for longer. Rooms were comfortable with a small lounge/kitchen area as well as bedroom. We faced the car park and could see the busy main road, but barely heard it. We were also next to the lift but didn't hear any noise outside the bedroom. The main shops and restaurants of Manhtattan Beach are an easy walk away, and the beach/pier itself is just under 30 minutes at a relaxed pace. We walked back from Hermosa Beach pier in around an hour too. Manhattan Beach and Hermosa Beach themselves are lovely - we could easily have spent a few days there relaxing. Despite being on the main road, the surrounding area is mostly residential and felt very safe to wander round. The cookies and water on check in, free breakfast and free parking were all appreciated too. All in all, a great end to our holiday - I'd recommend to anyone looking for a relaxed L.A. beach holiday or nice accommodation close to the airport without being an airport hotel (it's a 10/15 minute drive to the car rental area).

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Thank you for your favorable review - we appreciate your feedback very much :)! We are pleased you enjoyed your visit and wished you could have stayed longer - so do we! Thank you for saying that our rooms are comfortable with a small lounge/kitchen area as well as bedroom. Glad you found our location good within walking distance to main shops, restaurants of Manhattan Beach are an easy walk away, and the beach/pier itself is just under 30 minutes at a relaxed pace. We are happy you found our community beautiful and safe! We are also glad you appreciated the cookies and water on check in, free award winning hot breakfast buffet all you can eat and free parking. Thank you for staying with us and for recommending us - please come back and visit us again soon - Warmest regards

"it will do just fine for an overnighter"

4
05/09/2017

Needed a place to crash one night with family, paid around $153 for a labor day weekend sat night well in advance for this place. Tried to checkin at 5pm, room wasnt ready for an additional 20 min, thats bizarre. But it was nice chillin in the patio/courtyard with comfy seats and couches/beds. Given 3 bottled waters and 2 cookies upon check-in, thanks. The room is a bit awkward where everything is but its clean and efficient. Fridge, sink, micro included. A loud outdated A/C that makes a lotta noise and terrible mattresses on the bed and the pull out my only complaints. Or else room was relatively quiet mind the dumbarses roaming around drunk past midnight (only twice not bad) The breakfast by no means delicious but it is significantly better than other best westerns in terms of variety. Sausage, bacon, scrambled eggs, salsa, shredded cheese. Waffle maker, various fruits cereals yogurts and muffins/breads etc. Basically as good as a "free" breakfast can be. Space is tight, so much that some dumb woman hit my sons hot coffee cup and it spilled on his arm and leg. People are, in general stupid. You put people cramped in small spaces they have even less of a clue as to surroundings. Be aware. Wifi was so-so, the parking underground. It is exactly 1.5 miles from the pier, took me 18 minutes in the morning with a brisk walk. Normal/casual walk 25-30 minutes. Self serve coffee machine that has starbucks stickers but is stocked with coffee bean bags underneath. Thumbs up overall ok place to stay if you want to spend 2 days at manhattan/hermosa, and 1 night. Toyota dealership across the street if you wanna come back in a new car.

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Thank you for your feedback- we are reviewing your comments with our Team Members and will implement your recommendations when possible. We apologize for your room not being ready upon check in but glad you were able to relax in our courtyard with complimentary cold bottle water and freshly baked Otis Spunk Meyer Cookies - all our guests receive these items upon check in on a complimentary basis. Our Complimentary breakfast buffet all you can eat has won rewards as being one of the best complimentary breakfasts in the Western USA - we are happy you found this to be satisfactory. Glad you found our hotel close to the beach and also enjoyed our complimentary fresh ground coffee / beverage machine which is also available 24 / 7 on a complimentary basis for all our guests. Thank you again for your comments - please come back and visit us again soon - Warmest regards -

"Nicer than expected"

5
01/09/2017

I was impressed with the amenities, nice snacks at happy hour. Large selection at breakfast. All rooms were suites with a very nice decor. Free beer and wine for cocktail hour was a nice treat. That's it.

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Thank you for taking time out to provide us with feedback pertaining to your stay. We appreciate it very much:)! Glad you were impressed with the complimentary amenities, nice snacks /light dinner at happy hour as well as our Large selection for our breakfast. Happy you were pleased that all rooms were suites with very nice décor and that you enjoyed free beer and wine for cocktail hour was a nice treat. We appreciate your input and comments and will share these with our Team Members. Thank you and warmest regards -

"Good hotel in LA, good price for an apartment"

5
30/08/2017

During our holidays in LA we spent 9 nights in this hotel. We were 5 and stayed in an apartment big enough for 5 PAX + luggage. Very convenient kitchen and office table for those who need to work comfortably (it is a real table!). Wifi signal inside the room not that strong though. Breakfast offer is the same everyday but it is diverse enough considering we stayed 9 nights. Service in the reception is always available (24H) and kind. The hotel is also agreeable with an inner open space where we can relax after a long walking day... and there is a fitness center. Walking distance from the hotel we can easily find restaurants, malls, ATMs,... quite well located.

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Good Afternoon - Thank you for your review. So glad your 9 day holiday for 5 guests was comfortable and that you had enough space in one of our suites - luggage and all including a convenient well equipped kitchen and office table for those who need to work comfortably with an ergonomic desk chair. Pleased you found our complimentary breakfast buffet a plus and with enough variety for someone staying 9 days. Happy you found our Team Members kind and available 24 / 7 and the hotel's location good within walking distance of restaurants, shops, grocery stores, pharmacies and the beach. Thank you again for your feedback and for staying with us. We look forward to your return visit soon - please share your favorable experience with your friends - Warmest regards

"Best Western Manhattan beach hotel"

5
26/08/2017

Excellent hotel. Close to LAX and beach. Staff were very helpful and friendly. Meet and greet with fellow guests were held monday through to thursday with drinks and nibbles offered. Great way to meet people from all around the world.

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Thank you for your feedback - we are pleased you enjoyed your recent visit with us! Thank you for writing that we have an excellent hotel, close to LAX and beach with a Staff which is very helpful and friendly. Glad you enjoyed our Meet and greet with fellow guests were held monday through to Thursday ( Manager's Social) where complimentary appetizers, light dinner with drinks and nibbles offered. We appreciate all your favorable comments and look forward to your return visit- warmest regards -

"I LOVE THIS PLACE!!!"

5
23/08/2017

Both times my family came to LA we stayed here (Hawthorne Suites). I am a bit of a hotel snob and I love this place!! Cleanliness is my #1 priority. Last November 2016 when we stayed here they were in the process of converting from Hawthorne Suites to Best Western. And even through the construction, it was awesome. The rooms are set up wonderfully, they are super clean, we like the free breakfast in the courtyard, and the rates are the best around for the quality of hotel. The staff is so friendly and helpful too. There is free parking (only slightly negative thing is garage area under hotel is a bit tight). It is close to restaurants and shopping. Not too far from airport but far enough to not be bothered by the planes taking off and landing. Close to the Manhattan beach pier (about 1 mile). We love LA and when we travel there we will always stay here!!

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Good Morning - Thank you for your feedback, Thank you for staying with us during the times you and your family visited LA when we were a Hawthorn Suites. We appreciate your comments pertaining to our complete remodel and rebranding as a Best Western Plus Manhattan Beach. Delighted you love our upgrades and changes! Glad you found the hotel very clean even during our renovation and construction period - we are pleased to say all the renovations are behind us and we are the freshest newest hotel in the area. Happy you enjoyed our complimentary award winning breakfast buffet - all you can eat and our staff friendly and helpful. Our covered parking is complimentary - our competitors charge anywhere from $10 - $50 / night for parking. We appreciate all your comments and are grateful that you love our hotel. We will share your favorable review with our Team Members. Thank you! Looking forward to seeing you back with us soon - Warmest regards

"Pleasantly surprised"

5
21/08/2017

Though this hotel isn't steps from the beach, it was still close. More importantly the amenities were great. The hotel is renovated nicely and offers free parking and a great, free full breakfast! Even the most expensive in the area can't compete.

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
We appreciate you taking time out to provide us with feedback pertaining to your recent stay - thank you and we are delighted it was good! Glad you found our location good within walking distance to the beach and our amenities were great. Happy you liked our $$$Million renovations and enjoyed our complimentary covered parking and our award winning complimentary breakfast buffet excellent. Thank you for sharing with us and all TripAdvisor Members that even the most expensive hotels in the area can't compete. We appreciate your very favorable feedback very much . Please come back and stay with us again soon - Warmest regards -

"Great staff & location"

5
21/08/2017

This hotel is staffed with friendly faces. I received a bottle of water and cookie upon check-in and was allowed a noon check-out. The breakfast buffet was exceptional and it's always nice to get free in-room WiFI and parking.

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Good Morning :)! Thank you for your review- we appreciate your positive comments very much! Thank you for recognizing our staff and writing they have a friendly attitude. Pleased you enjoyed our little extras which help to make your visit pleasant such as the complimentary cold bottle water and freshly baked Otis Spunk Meyer Cookie upon check-in and that we were able to accommodate a noon check-out for you at no additional fee. Glad you found our complimentary breakfast buffet exceptional and appreciation for our free in-room secured and premium WiFI as well as free covered parking. Most of the hotels in the area charge anywhere from $20 - $50 for covered parking. Once again we are delighted you enjoyed your stay with us and we appreciate you taking time to provide us with your input and feedback regarding your recent stay. We are delighted it was good and look forward to your return visit soon -Warmest regards -

"Convenient and Clean"

4
19/08/2017

This hotel, even though on a busy street, was nice, clean, and surprisingly quiet. Conveniently close to the Beach area and jogging trails. Nice, large room. I would recommend this hotel without reservation.

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Thank you for your positive feedback - we appreciate it :)! We are pleased you found the Best Western Plus Manhattan Beach nice, clean, and surprisingly quiet although on a fairly busy street. Happy you found us conveniently close to the Beach area and jogging trails with nice, large rooms. Thank you for writing you would recommend Best Western Plus Manhattan Beach hotel without reservation. We appreciate this very much -looking forward to seeing you again on your next visit Warmest regards-

"Feels like a premium hotel, not a typical Best Western."

5
19/08/2017

The Best Western brand doesn't conjure up much more in my mind than basic lodging. But whoa. I don't know what's up with this particular location, but from beginning to end the place exceeded every expectation. I showed up in the middle of the night without a reservation and in a bit of a panic. My flight was severely delayed, I landed very late at LAX and found myself without a hotel room. And every hotel I called was full. So I just started driving down Sepúlveda stopping at every location in hopes of finding a room with no success. I drove by this BW and tried my luck. They had one room left! The guy at the front desk (Robert) could tell I was a few seconds away from a meltdown (it was after midnight LA time, which meant I was up for almost 24 hours by this point.) He was just so amazing. The guy could teach a class in both hospitality and keeping people calm in a crisis. (He also gave me some complimentary snacks which I appreciated because I was STARVING.) I stumbled into my room and was blown at how nice it was. I slept like a baby. I never do hotel breakfast because it's usually pretty awful. I wasn't expecting much and again... was pleasantly surprised. I intended to stay just for a night to get my bearings and ended up staying the entire week I was in Los Angeles. Location isn't ideal for much of anything, but based on my experience with this hotel and its fantastic employees, I would go out of my way to stay there again.

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Good Morning - We appreciate your very complimentary review very much - thank you for sharing your comments with us and with all TripAdvisor Members! We are delighted you found your experience to be way beyond your expectations from beginning to end. We are pleased Robert was able to take care of you and help ease your 24 hr. travel anxieties. Robert has been a loyal team member of ours for over 8 years and is not only an extraordinary Guest Services Manager but he is also our Night Auditor - so the hotel is in excellent hands during the night shift. We will share your kind remarks w Robert. Glad you were impressed with the Guest Rooms and European Pillow Top Beds as well as our delicious complimentary breakfast buffet all you can eat. Delighted we turned a rough travel experience into an enjoyable one where you extended your stay from one night to a week. We appreciate your VERY FAVORABLE feedback and writting you would go out of your way to stay with us again. We welcome you back any time :)! Warmest regards - Dei 310-8800407

"Great find!!!!"

5
13/08/2017

Great find in Manhattan Beach... location is down the road not too far... Great bagel shop across the street... Great staff and parking seemed safe off the street and underground.. would definitely recommend

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Good morning - Thank you for taking time out to provide us with feedback pertaining to your recent stay - we are pleased you enjoyed your visit :)! So pleased you think we are a "Great find in Manhattan Beach". Happy you found our location convenient with Manhattan Bagel across the street and a Great staff with safe and secure parking which is complimentary and underground , convenient. We are delighted you would definitely recommend us - thank you again for your positive review - we appreciate it very much and look forward to your return soon - Warmest regards -

"Another visit"

5
11/08/2017

I have been staying at this location for the past 7 years. It originally was a Hawthorne Inn. Some decorations have changed but the hotel remains the same in high quality of service and accommodations.

"Good location, good value"

4
06/08/2017

Hotel offers good amenities such as breakfast, happy hour, snack/dinner, convenient parking, small fitness center. Rooms are comfortable. 15-20 minute walk to beach. Helpful staff. A pool would be nice but we were only staying one night en route to overseas trip.

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Good Morning - Thank you for your positive comments regarding your recent stay at the Best Western Plus Manhattan Beach. We appreciate your positive feedback very much :)! Pleased you found the hotel to offer good complimentary amenities such as award winning breakfast buffet daily - all you can eat, happy hour, snack/dinner, convenient parking, small fitness center, business center, welcome cold bottle water and freshly baked Otis Spunk Meyer Cookies upon check in and a professional Helpful staff . Glad you found our rooms comfortable. and our location good just 15-20 minute walk to beach. We appreciate your favorable remarks and hope to see you back visiting us again soon - Warmest regards

"Great location, breakfast, and staff"

5
30/07/2017

I stayed 2 nights at the hotel and have no complaints. I can't remember the staff member who was working the desk, but he was very helpful letting us know the best places to eat as well as parking near the downtown. We stayed because of the close location to LAX and stayed at another hotel on our last night but wish we would have came back here.

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Good Morning - We appreciate your feedback regarding you recent visit to BW Plus Manhattan Beach - Thank you! We are delighted you were satisfied with your 2 night visit at the hotel and have no complaints. Pleased our Guest Services Team Member was helpful ,friendly and accommodating. Sorry you did not stay with us all three nights either and look forward to your return visit. Thank you again for your kind words and please come back an dvisit us again soon - Warmest regards-

"Last minute trip to L.A."

5
30/07/2017

Same day trip to L.A. on a Friday and did not have time to book until 7:00pm. Got to the property and very nice in appearance. Gentlemen at the front desk arranged an upgrade based on my status + gave us a great referral to the Kettle Restaurant for late night dinner. Property is very quiet and central courtyard is great. This hotel will be considered for future travel to the area

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Thank you for your feedback we appreciate it very much! We are delighted our Team Members were able to accommodate you upon arrival and that they were able to accommodate you and give you an upgrade based on your status with BWI Rewards. Pleased you enjoyed The Kettle which is open 24/7 and very close to the hotel. It is a beach neighborhood favorite and the Manhattan Beach Police Department has it's meals there. Glad you found our property iquiet and central courtyard great. So happy you will consider us for future travels. Warmest regards -

"Like this hotel a lot"

5
27/07/2017

We stayed here for 4 nights - me and my girlfriend and my friend and his wife. We each had pretty spacious king rooms. The rooms were clean, had large bathrooms and kitchenettes with a fridge and spacious living areas with a couch, a desk, iron and ironing board. The only thing missing was a safe. The hotel itself was also very clean and had a few amenities including a fitness room (didn't use), laundry (didn't use), a courtyard with lounge chairs (didn't use), free parking under the property (did use) and breakfast included (did partake). The front desk personnel were all pretty friendly and the morning breakfast lady was very helpful. The front desk person held our luggage on the day we arrived because our rooms were not ready the morning we landed and we wanted to go to Manhattan Beach and we were happy for that. Breakfast included 3 waffle irons with a few waffle flavor options, eggs, sausage, bacon, hash browns, cereal, yogurt, pastries, bread, bagels, fruits, coffee, tea and juices. It was very plentiful but 4 days of eating the same thing could get repetitive - still, good nonetheless. The location was pretty convenient as it was a short 10 minute or so drive to Manhattan Beach. A Target store is 2 blocks away. Our only complaint was that there was a strange sulfurous smell that emanated from our bathroom sink. Our friends' only complaint was that the carpet was a little moist when we arrived on day 1. Other than that, this place was pretty good and we would stay again.

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Thank you for sharing your experience with us, We are pleased your visit was a good one during your 4 night stay and that you found our rooms to be spacious clean with large bathrooms and the kitchenette areas a PLUS - Regarding a safe, the hotel does have this available at the front desk. Next time you visit please request this from Guest Services and they will be happy to assist you. Pleased you found our hotel clean with many additional amenities such as the fitness room, guest laundry, courtyard with lounge chairs, complimentary covered parking, complimentary breakfast buffet all you can eat daily included 3 waffle irons with a few waffle flavor options, eggs, sausage, bacon, hash browns, cereal, yogurt, pastries, bread, bagels, fruits, coffee, tea and juices. We are consistently adding items to offer a larger and healthier selection - please email us with any additional breakfast items you would like to see featured on the buffet and we will review these recommendations. Delighted that our front desk personnel were all friendly and our morning breakfast attendant was very helpful. Happy you found our location convenient to Manhattan Beach located just 1 mi from the beach - 10 minute walk; with shops, restaurants, cafes and bars - all within walking distance to the hotel. We appreciate you taking time to provide us with feedback pertaining to your recent stay - we are delighted you will be back and look forward to your visit soon! Warmest regards -

"Comfortable Stay Great location"

5
24/07/2017

Spent a couple of days at the beach and stayed 2 nights here. Room was large with a pull out couch. Parking was good but it is easy to miss the drive way (look for the animal hospital and turn in there). The room opened into a courtyard which was nice. Breakfast was better than average. Wifi wasn't great in the room but worked good in the courtyard. I would stay here again.

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Good Morning and thank you for your kind feedback regarding your recent stay with us - we appreciate it very much! Glad you found our rooms to be large with a pull out couch, which opened into our newly remodeled and upgraded courtyard. Glad you enjoyed our delicious award winning complimentary breakfast buffet all you can eat, and have made a note regarding our Wi-Fi - we offer Premium secured Wi-Fi on a complimentary basis and are not sure what the issue might have been but we are researching this further. Thank you again for your valuable feedback and comments and for saying you would definitely return - we appreciate you and your comments very much. Please return to see us soon!

"Great Place to Stay!"

5
24/07/2017

This Best Western was perhaps the best hotel I've ever stayed! The staff was professional and friendly, it was very clean, and the breakfast was great! Will be staying here again! I have already shared my great experience with my coworkers, and you all deserve to know too! If you need to stay in this area, choose this hotel!

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Thank you for your valuable and VERY FAVORABLE feedback! Pleased you found Best Western Plus Manhattan Beach perhaps the best hotel you've ever stayed at. That is VERY KIND! We are pleased that our Hotel Team Members were professional and friendly, hotel was very clean, and our complimentary breakfast buffet all you can eat great! Thank you for saying you Will be staying with us again and for sharing your experience with your coworkers, and for endorsing us to them. Thank you! Glad you will be back and that you - we look forward to your return soon - Warmest regards -

"Quick overnight stay before heading out to Catalina Islands"

5
22/07/2017

This is a top notch hotel with great staff and extremely clean rooms. Breakfast was super fresh with both hot and continental selections as well as a great coffee machine that made wonderful espresso and cappuccino

DeidreCM, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Good Afternoon – Thank you for providing us with feedback pertaining to your recent visit with us. We appreciate you taking time out to let us know how you enjoyed your visit with us. We are pleased you found us to be a Top Notch Hotel with a great team and found our rooms to be clean. Glad breakfast was super fresh and that you enjoyed our complimentary hot breakfast buffet all you can eat. Our fresh ground coffee / beverage machine has been a BIG hit with our guests and we are happy you enjoyed the expresso and cappuccino. It is available for our guests to enjoy 24/7. We appreciate your comments very much and will share these with our team members – please come back and visit us again soon – warmest regards

"Great stay!"

5
17/07/2017

Great location, nicely decorated. Staff was very friendly. Breakfast was great. Nice selection and many items to choose from. They had many different make your own waffle choices for batter and even had a choice to make gluten free waffles.

BestWesternMB, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Good Morning, We appreciate your kind comments pertaining to our location as being great, nicely decorated hotel interior. We are pleased that our Staff was very friendly and breakfast was great. Thank you for saying we had a nice selection on our complimentary award winning breakfast buffet all you can eat, with many items to choose from and that you really enjoyed the many different make your own waffle choices to include gluten free waffles. Thank you again for your very favorable feedback - we are delighted your experience was a good one and look forward to your return visit - Warmest regards -

"great stay"

5
13/07/2017

Close to the beach and very handy as far as access to local activities. It was nice to have breakfast each day, also the happy hour was really relaxing. The room had everything we needed and was well maintained. I would stay again.

BestWesternMB, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Good Morning - We appreciate your positive feedback - thank you! We are delighted you enjoyed our location with close proximity to the beach with very handy access to local activities. We are pleased you liked our complimentary breakfast buffet daily all you can eat as well as our free social hour / light dinner Mon - Thurs 5:30 - 7:30 PM. Glad you found the room to have everything you needed and that is was well maintained. The Team Members at BW Plus Manhattan Beach appreciate your input - we thank you! Thank you for staying with us and please come back and visit us again soon - Warmest regards -

"Great hotel - great location"

5
12/07/2017

Minutes from beach, happy hour, breakfast and free internet included. We will stay here again. Was a nice little find. Lots of restaurants near by. Could walk to the beach. Rooms were nice, had a nice courtyard to relax and read.

BestWesternMB, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Good Morning - We appreciate you taking time out of your busy day to provide us with feedback regarding your stay. We are delighted it was so positive! Glad you found our location convenient just minutes from the beach and enjoyed our complimentary amenities such as our social hour, hot breakfast buffet all you can eat and free premium internet included. Delighted you thought we were a good find with numerous restaurants nearby and walkable to the beach. Pleased you found our rooms to be nice and our courtyard a good place to relax and enjoy. On behalf of the Best Western Plus Manhattan Beach we are delighted you will be back - we thank you for your positive feedback and look forward to your return soon - Warmest regards .

"Enjoyed"

5
11/07/2017

this place was a very nice hotel and a sure bang for your buck. I'd stay again. The staff was very polite and helpful and you are close to food and the beach. Parking maybe the only little problem specially if you have an SUV or truck. Over all great place

BestWesternMB, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Greetings - We are delighted you found the BW Plus Manhattan Beach a good value and the hotel very nice hotel. We are pleased you stated you'd stay with us again and that our Hotel Team Members were very polite and helpful and the hotel location conveniently located to restaurants, bars, shops and the beach. Apologize for any issues you encountered with our complimentary covered parking. We are the only hotel in Manhattan Beach that offers complimentary covered parking. Other hotels charge anywhere from $20 - $50 per night for covered parking. We thank you again for your favorable review and look forward to your return visit soon - Warmest regards -

"Beach weekend"

5
10/07/2017

Very very nice Best Western in Manhattan Beach. Close to the airport and the beach. The rooms are top notch, very clean and modern. The staff were very helpful and made sure that we were happy during the stay.

BestWesternMB, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Hello and thank you for your very favorable feedback - Glad you found us to be a very very nice Best Western in Manhattan Beach which is close to the airport and the beach. Happy you found the rooms top notch, very clean and modern and our staff were very helpful and made sure you were happy during your stay. Thank you again for your feedback and for staying with us - we appreciate it very much. Please come back and visit us again soon - Warmest regards -

"Great Value and Location"

5
05/07/2017

Pros: Free breakfast, internet, and parking Rooms are updated, spacious, clean, and practical Awesome CBTL machine for free drinks Cons: Thin walls so you hear toilets flushing, people talking, showers running etc.... Vanity area in the bathroom is a little on the smaller size Awkward hotel and parking entrance Overall we were very satisfied with our stay at this BW. The free breakfast, wifi internet, CBTL machine, and spacious parking saved us tremendously compared to other hotels in the area. The sofa bed was comfortable and our daughter never complained sleeping on it for nearly a week. It looks like the hotel and rooms were recently tastefully updated and our room came with a mini kitchen- stove, frig, microwave, and oven. This BW is close enough to drive (5 minutes) to Manhattan Beach and the 405 (10 minutes) to get around town fairly quickly. I truly believe hands down that this is the best bang for the buck in the area. We would definitely stay there again.

BestWesternMB, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Hello and thank you for your positive review - we appreciate your feedback very much :)! Glad you enjoyed our Free amenities i.e. breakfast buffet all you can eat, internet, and covered parking. Glad you liked our recent renovation with updated rooms, Rooms that are spacious, clean, and practical Awesome CBTL machine for free drinks. Glad that overall you were very satisfied with your stay at The Best Western Plus Manhattan Beach, and that the free breakfast, wifi internet, CBTL machine, and spacious parking saved you tremendously as compared to other hotels in the area. Glad you would definitely stay with us again. Thank you again for your favorable review - we appreciate it very much -please come back and visit us again soon - Warmest regards -

"HOtel close to the beach"

3
22/06/2017

The hotel was nice and clean, we checked in and was given water and pretzels, the room was nice, but the bed was so uncomfortable and I woke the next day with a severe backache. Update your beds and it would be perfect. The guy that checked us in was very pleasant and welcoming.

BestWesternMB, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Hello and thank you for your feedback- Thank you for saying that you fond our hotel nice and clean, and enjoyed the complimentary cold bottle water and p not to your satisfaction. We have just remodeled the hotel (Several $ Million Dollars) and the beds were upgraded to luxury Pillow top mattresses with luxury bedding. Many of our guests ask us where we purchased these so they can have them in their home. We do understand that not everyone has the same sleep needs and therefore apologize if you did not find them comfortable. We thank you for staying with us and for your feedback - please come back and visit us again soon - Warmest regards -

"Pleasantly Surprised!"

5
21/06/2017

We loved this hotel! It was the closest hotel to the beach and was good price so that is why I booked this somewhat residential hotel. We were greeted by Kat, who was lovely, when we arrived. She let us check in a bit early and gave us some water and a snack. She shared all of the details that we needed for our stay. Our room was VERY clean. That is key for me. The bed was so comfortable, we took two naps. They do not have a pool but we did sit in the pretty atrium on Sunday morning for two hours and just hung out after the complimentary breakfast. It was a great experience.

BestWesternMB, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Hello and thank you for your positive review - we appreciate it very much! Glad you loved our hotel and found it the closest hotel to the beach and with a good value. We appreciate your kind remarks regarding Kat and will share these with her and all our Team Members. We do our very best to accommodate early check-ins whenever possible. Glad you enjoyed our cold bottle water and snack while you waited. This complimentary amenity is provided to all guests upon check-in and is well received after a long or short journey. Glad you found the room VERY clean and the bed comfortable as well as our complimentary award winning breakfast buffet all you can eat and that your overall experience was excellent. Thank you again for your positive feedback and for staying with us - we appreciate it very much! Best wishes -

"Very pleasent stay"

4
19/06/2017

The hotel was very clean with nice rooms in a nice area. It was near a mall and plenty of restaurants around it. The staff was very welcoming and friendly. Overall it was a very pleasant stay and definitely will go back again.

BestWesternMB, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Hello and thank you for your positive feedback! We appreciate your comments stating that the hotel was very clean with nice rooms in a nice area. Glad you found us conveniently located within walking distance to the Manhattan Village Mall with plenty of restaurants around us. Thank you for sharing that our staff was very welcoming and friendly and that overall it was a very pleasant stay and definitely will return again. Thank you again for your favorable review and for staying with us. Please come back and visit us again soon - Warmest regards- .

"Joan"

5
17/06/2017

Best place we stayed on the whole West coast. Everything we would hope to expect. Would definitely stay at any Vest Western if they were all like this one. Clean and comfortable. No noisy. Staff is very friendly and helpful.

BestWesternMB, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Hello and thank you for your very positive review - we appreciate your kind remarks very much! Thank you for writing that Best Western Plus Manhattan Beach is the best place you have stayed on your visit to the West coast. Glad we were able to meet all your expectations and that you would definitely stay at any Best Western if they were all like our hotel. Happy you found our rooms and hotel clean and comfortable, quiet and with a friendly, helpful and professional staff. Thank you again for your positive feedback and for staying with us. Please come back and visit us again soon! Warmest regards -

"Great Place To Stay"

4
15/06/2017

We enjoyed our stay, but if you smoke be prepared to get hassled by locals. The room was comfortable and the breakfast was nice. The traffic getting in and out was a challenge, but the beach made up for it.

BestWesternMB, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Hello and thank you for your favorable review- we appreciate it very much! Glad you enjoyed your stay and that you the room was comfortable and you enjoyed our award winning complimentary breakfast buffet all you can eat. Apologize if The traffic getting in and out was a challenge - there is a light at the exit to help enter and exit the hotel parking lot. Glad our proximity to the beach made up for any traffic issues - within walking distance 1 mile. No need to seek parking space at the beach which is hard to come by and expensive. Thank you again for your feedback and for staying with us - please come back and visit us again soon! Warmest regards -

"Cute and close to the beach"

5
14/06/2017

Close to the airport which was nice, we flew in before we were able to check in but the front desk was kind enough to hold our bags in their office and point us in the direction of the ocean. The staff was great, very friendly, and professional. The room was clean and comfortable. Only downside was the sign is very small and hard to see when you're getting close to the hotel. Other than that, everything was great.

"Pleasant "

5
09/06/2017

Check in is fast and efficient Lobby has a bar and snack shop The shop offers fresh fruits- popcorn-chips-chocolates-coffee-soft drinks- all for purchase. Rooms are comfortable - each has a small refrigerator There is a microwave in the lobby for everyone's use. Nice pool. Good for 1 night stay

BestWesternMB, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Hello and thank you for your favorable review - We are happy you found our Check in is fast with a complimentary cold bottle water, freshly baked Otis Spunk Meyer Cookies and welcome gift amenity and efficient Lobby. Glad you enjoyed our complimentary social hour with Craft Beers, wine, appetizers and light dinner. We hope you were also able to enjoy our complimentary award winning hot breakfast buffet - all you can eat featuring a fresh ground Starbuck's beverage machine available to our guests 24/7. Thank you for your positive review and for staying with us. Please come back and visit us again soon - Warmest regards -

"Excellent hotel close to the airport"

5
09/06/2017

I stayed here for one night while I was in town for an exam in June 2017. It is a little difficult to find because the sign is very small and the outside is not very impressive. I stayed during the week and parked in the underground garage (FREE!) and had no trouble finding a space. The lobby was gorgeous! Check in was super easy and you get a free bottled water and 2 cookies! They have a lot of outdoor space with fireplaces and very comfortable furniture. They have a social hour most weeknights, which was a little sparse by the time I got there, but they had red and white wine, some cheese, veggies, and fruit. My room was absolutely beautiful and everything was clean and in good repair. The shower head has 3 settings and they have good water pressure. The bed was super comfortable and they have big fluffy pillows. The breakfast is amazing! They have so many options, including a waffle bar with at least 6 different flavors, many yogurts, fruit, cereal, milk, juices, eggs, hash browns, sausage, and bacon. They also have a 24-hour tea and coffee bar that has the most options I've ever seen. I would absolutely stay here again and recommend this place to my friends/family.

BestWesternMB, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Hello and thank you for your very positive review - we appreciate it very much! Glad you found our complimentary covered parking garage ample and with plenty of spaces. Other hotels in the area charge $20 - $50 for this type of parking so we are happy you found this amenity a plus. So happy you found our newly remodeled lobby gorgeous with Check in easy and that you enjoyed the complimentary cold bottled water and freshly baked Otis Spunk Meyer Cookies with welcome gift! The hotel just completed several $Million renovation and we are delighted you enjoyed our ample outdoor space with fireplaces and very comfortable furniture. Glad you enjoyed our complimentary social hour featuring Craft Beer, red and white wine, some cheese, veggies, and fruit. Delighted you found your room beautiful and everything was clean and in good repair with the shower head featuring 3 settings with good water pressure. Happy you found our bed was comfortable with big fluffy pillows. Thank you for saying that our complimentary Breakfast Buffet all you can eat was amazing! Delighted you enjoyed our many options, including a waffle bar with at least 6 different flavors, many yogurts, fruit, cereal, milk, juices, eggs, hash browns, sausage, and bacon. We are pleased you enjoyed our fresh ground Starbuck's Beverage Machine available to our guests 24/7. Thank you for saying you would stay here again and recommend BW Plus Manhattan Beach to friends/family. Thank you again for your very complimentary and positive review - we appreciate it very much! Thank you for staying with us and please come back and visit us again soon! Warmest regards -

"Best Best Western experience!"

5
05/06/2017

I travel for work constantly. Two weeks out of the month I'm in a hotel. So when I travel I try to find something that is comfortable. This hotel is so much better than that. It's 6 blocks from the beach. There are places to eat all around here and within walking distance. There are 3 grocery stores within walking distance. One of them is across the street. Along with a bagel and sandwich shop in front. The hotel looks like it's just been remodeled and it's amazing! They have breakfast in the morning, happy hour in the afternoon and free parking. There is also free wifi. Best part is the rooms are suites so they are very spacious. Will be returning now that I know it's here. Hidden gem.

BestWesternMB, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Hello and thank you for your very positive review - we appreciate it very much :)! Thank you for stating we are the Best Best Western Experience! Traveling 2 weeks out of the month and staying in hotels during this time frame can be trying and we are pleased that we are able to provide you with a comfortable and welcoming, friendly experience. We are pleased our location is convenient for and within walking distance to numerous restaurants, shops, grocery stores and the beach. The hotel recently underwent a several $ Million Renovation and we are thrilled you found it amazing - it took us a year but when a recent Guest states on their review that it looks amazing - all the hours of work were definitely worth it - THANK YOU! Glad you enjoyed our complimentary breakfast buffet - all you can eat in the morning and our social hour with complimentary craft beers, wine, appetizers and light dinner in addition to our free covered parking and complimentary premium secured Wi-Fi. We are an all suite hotel and we are happy you found our rooms to be very spacious. We are delighted you will be coming back to visit us - we hope it will be soon. Thank you again for your very positive comments - we appreciate your feedback very much! Warmest regards - Warmest regards-

"Have stayed here for years"

5
02/06/2017

I loved this hotel when it was Hawthorn Suites and I love it now. Perfect location for me, and honest-to-goodness--it is astonishingly quiet for the location, right up against Sepulveda Blvd. I stay here every time I visit Los Angeles, unless I am staying with friends.

BestWesternMB, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Hello and thank you for your positive feedback! We are so happy you have enjoyed your stays with us in the past and pleased you enjoyed your recent visit with us as the Best Western Plus Manhattan Beach. Glad you find the location good and our property quiet and well situated. We appreciate your input - please come back and visit us again soon! Warmest regards -

"Great Location, Affordable, Clean"

5
30/05/2017

Family visit to beach Memorial Day weekend; hotel is about 15-20 minute walk to surf and sand. Nice area, friendly staff, the suite was clean and roomy. Beds super comfy. Prompt service. Nice trinkets given at check in for rewards members. Cool shops and boutiques surrounding location. Easy freeway access.

BestWesternMB, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Hello and thank you for your favorable remarks! We appreciate it very much. We are delighted you and your family enjoyed your visit to the beach Memorial Day weekend. Glad you found the hotel in a GREAT location just 15-20 minute walk to the beach in a nice area close to freeways and within walking distance to unique shops, restaurants , bars and cafes, with friendly staff, suites clean and roomy. Pleased you found our beds comfortable, service prompt. Thank you for mentioning the cold bottle water, freshly baked Otis Spunk Meyer and welcome gift all our guests receive upon check-in. We are glad you enjoyed these amenities given at check in with an upgraded gift service for rewards members. Thank you again for your feedback and for staying with us. We appreciate it very much - Best regards

"Nice, but some problems"

4
29/05/2017

The Good: Probably the most comfortable mattress I've ever slept on, and they use fitted sheets so they don't come untucked and the end of the mattress is covered. Pillows were very good. Room was spacious, sink was outside the rest of the bathroom with a fairly good-sized counter. Large tvs with lots of channels and good picture, I think it was HD if I remember right. Rooms away from the road were very quiet except when someone wheeled a suitcase down the tile corridor. Had lots of plug-ins for cords or USB Wifi generally worked well, but dropped of several times on one of four days there. The Bad: New remodel looks nice but they made a couple of mistakes. They did not ad sound insulation in the walls so you still have whatever the cheap motel construction originally had. Judging by the rest of the room we never would have thought the walls would be so thin, then we heard talking and coughing from the next room. By the tone, we could tell it wasn't loud, but we heard it easily, so they must have heard us. Also, the hallways have short tiles that are bevel cut with a wide low grout so they make a lot more noise than they need to when people wheel their suitcases down the corridor. Clocks have a button on top which is very easy to bump when plugging/unplugging phone or computer so we turned the alarm on for 6 a.m. one morning, very early for us, and lost some precious sleep. Breakfast had a lot of options but the hot food was only reasonably hot one of four days. On three less busy days I think they put out too much hot food early and then just leave it so by the time we went down there it was hard and cold. Breakfast starts and ends early on weekdays (6-9). There were always several groups in there when they closed at 9 and they start picking stuff about about 9:05. Also, coffee machine was complicated for novices so it created a line, and hot chocolate came out of the same machine so it tasted like coffee--ick. Food could have been arranged better so it was easier to get too, or tables need to be moved away from it. Elevator was extremely slow. Parking lot honking--it's bad when rude people do this anywhere, but in a parking garage it is really loud, and one person who honked her horn while locking her car was the front desk clerk on Tuesday morning, May 23rd, at 11:00. They should make sure their employees are more polite. And it would be nice if they posted signs in the parking lot asking people not to honk their horns. Overall, it was nice and I think I'd prefer to stay here over other places in the area, but I don't think I'd make a reservation unless they could guarantee the room was not on the main road, and they said they won't do that. Those rooms should be drastically discounted, Sepulvada Blvd, highway 1, is extremely busy. It can take a few minutes just to turn out of the hotel parking lot.

BestWesternMB, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Hello and thank you for your review - We appreciate your positive remars regarding our very comfortable pillow top mattresses. Many guests have asked us where we purchased these as they want one for their home. Pleased you found our pillows comfortable, rooms spacious, with sink was outside the rest of the bathroom featuring a good-sized counter. Delighted you enjoyed our high definition 42" TVS offering 100 plus Direct TV Channels. Our Management Team is reviewing each of your remaining comments and will address each one if possible - We appreciate you taking time to address some of the issues you encountered and we want to review each point carefully and improve upon these whenever it is doable. We appreciate your saying that your overall experience was favorable and that you would definitely return! We look forward to welcoming you back and appreciate your input - Warmest regards

"Manhattan Beach, CA"

4
28/05/2017

Good service and amenities, close to beach and good restaurants, service is very good and friendly, breakfast included is a good options and also the hotel has a 5:30 to 7:00 pm guest appreciation hours with good food and drinks complementary, also nice to have and the facilities are clean and nice

BestWesternMB, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Hello and thank you for your favorable review - we appreciate it very much! Thank you for mentioning our service and amenities as good, with proximity to beach and good restaurants, service very good and friendly. We are glad you enjoyed or complimentary breakfast buffet all you can eat and our complimentary social hour Mon - Thurs featuring Craft Beer, wine, appetizers and light dinner. We are delighted you found the hotel to your liking and appreciate your favorable comments. Please come back and visit us again soon - Warmest regards

"Nightmare!!"

1
18/05/2017

Horrific experience!!! I asked to have a room in the back of the hotel far away from the road. My business partner called and he has a gold rewards card which is supposed to Grant us an upgrade. He called earlier in the day they told him they upgraded the room. I arrived to find that I've been given the absolute worst room in the hotel right on the noisy road with beacons glaring into my windows from the outside. There was also what sounded like a baby being abused in the room next door screaming bloody murder for an hour and a half straight. I went back to the desk to ask the clerk if that was the upgraded room. He was like a total freak that just had a staring contest with me. He just said that this was the last room they had at the hotel. Well that's not why you make reservations to get the last room ....the worst room available at the Hotel. He just kept repeating over and over there was nothing he could do with his creepy hateful stare. When I asked to speak to a manager he said there were no managers but that if I wanted so much to 'reprimand' him I could talk to a manager the next day. (Wtf?) I asked him if he could help me get a room in another Best Western in the area. He said absolutely not and there was nothing he could do. I called the 800 number and they said that that he should have been able to call another Best Western and see if there was availability. Later that same Clerk admitted angrily that he'd made a mistake and had forgotten to give me the upgrade. So it went from lying and telling me that this was the upgrade to admitting that it was the room nobody wanted in the hotel and he never given me an upgrade. The fact that he lied to my face and was rude and then turned angry later is absolutely reason for him to be fired. In the end nobody was helpful nobody apologized and I ended up having to sleep in the horrific room. All of them had the gall to tell me that if I wanted an apology to my complaint that I had to call a certain number the next day. What a terribly terribly run business. By the way the same Clerk gave the lady in front of me the wrong key to a bedroom that was occupied not once but twice. I watched the whole transaction and he said, ' oh my God twice in one day! please don't tell my boss!' I would say was a thoroughly incompetent employee but the people at the 800 number -two different men -were also equally unhelpful so this reflects back at Best Western.

BestWesternMB, General Manager at Best Western Plus Manhattan Beach Hotel, responded to this review
Hello and thank you for your review, We apologize that your experience was not to your satisfaction. The Best Western Rewards Program does offer upgrades to our Gold Members depending on availability at check in. It is not customary for a hotel to guarantee an upgrade to Gold Rewards Members prior to check-in. This is noted on the communication from Best Western to all Gold Members stating that awards / upgrades are based upon availability and at the time of check-in. The awards program is complimentary where points are redeemed upon availability for guest rooms and upgrades as stated earlier are available upon check-in and only if there is availability. The Best Western Plus Manhattan Beach would have very much liked to upgrade you upon your arrival however we were full occupancy and there was no availability for the upgrade. We apologize that you found your room to be the worst room in the hotel, however, our hotel has undergone strict evaluations and all our rooms have been approved and qualified to be a Best Western Plus. Therefore we are a little puzzled by your comments regarding this being the worst room in the hotel. Once again we understand it was not the upgrade you had anticipated but these were not available at check-in. Our property unfortunately was sold out and could not provide you with an upgrade to your Best Western Rewards Redemption stay when you arrived to the hotel. We apologize that there was noise adjacent to your room. In the future if something like this occurs at any hotel please do not hesitate to contact Guest Services and they will ensure that the noise is addressed and corrected. We appreciate your comments and your business as a Best Western Rewards member and hope that you will give us another opportunity to welcome and provide you with exceptional service on your next stay in Manhattan Beach Best wishes -

"Manhattan Beach"

5
10/05/2017

Very pleased, we will stay again. Good location to walk to the beach and downtown, very comfortable and clean, with breakfast and parking at no extra cost. Staff were always helpful and friendly, plus complimentary drinks in the reception Monday to Thursday evenings.

BestWesternMB, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Hello and thank you for your positive comments, We are pleased you found the hotel to be in a good location - walkable to the beach and downtown , very comfortable and clean. We are soo happy you enjoyed our award winning complimentary breakfast buffet daily - all you can eat and complimentary covered parking. Our competitors charge an additional $20 - $50 /day for covered parking. Thank you for stating that our staff was always helpful and friendly - we will share your positive feedback with all our team members. They will appreciate the kind words very much. Glad you enjoyed our complimentary social hour M-TH 5:30 - 7:30 pm which offers our guests craft beers, wine, cheese, crackers, appetizers and light dinner such as garlic bread and lasagna. Thank you so much for your review and for staying with us - please come back and visit us again, soon! Warmest regards -

"It was ok"

3
09/05/2017

I am best western employee and the staff did not seem very helpful outside is a young lady who checked us in around 4 pm. I had high expectations and they were not met. My room did not get serviced. The housekeeper came in and made the bed and that was it. The layout of the room could have been better also. Breakfast was amazing. Great quality food, set up.

BestWesternMB, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Hello, Thank you for your comments. We apologize that two of our Team Members were not welcoming and that your room was not serviced. We value our guests and our motto is to offer everyone "A 5 Star Attitude at An Exceptional Value". From your review we see we fell short of this goal. Could you please email [email protected] with your name, date of stay, and room number so we may address this issue with our 2 Team Members and make sure it does not occur again. Fortunately this type of behavior is an exception to the usually GREAT reviews we receive from guests' stating our Team Members are very friendly and service oriented. For this reason we ask for you to provide the information requested so we can follow up and correct the situation immediately. We are glad you found the Complimentary Breakfast Buffet- all you can eat, amazing and quality of food great with a good setup. We have been awarded by BW for having one of the best breakfasts in the western part of the USA. Our Team is constantly improving the items offered on the buffet to include more healthy choices as well. Guests have been delighted with the selection and in particular with the new Starbuck's fresh ground beverage machine available to them 24/7. We thank you for your comments and for staying with us - please come back and stay with us soon! Warmest regards -

"Clean, comfortable and affordable! + amazing staff"

5
03/05/2017

I stayed at the Best Western Plus in Manhattan Beach for 3 nights at the end of April 2017. Check in was very quick and easy and they gave us free waters and cookies as a welcome gift. The staff was incredibly helpful and attentive and made our stay very pleasant! There was plenty of parking available underground which was a huge plus for us. I was impressed with how clean, comfortable and quiet our room was (I was a little nervous since the hotel is located on such a busy street). It's very close to the airport, some nice beaches and restaurants south of the airport and about 40 min to Santa Monica. The breakfast bar was great - eggs, sausage, bacon, waffle maker, yogurt bar, fresh fruit, juice, coffee, bagels, etc! They also have a social hour I think M-Th in the evenings that serves small snacks, beer and wine (bring some cash to tip if you want). I highly recommend this hotel and it is one of the best I've stayed at in LA for the price.

BestWesternMB, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Hello and thank you for your comments, We are pleased you enjoyed your stay with us and that your check-in was fast and stress free to include complimentary cold bottled water, freshly baked Otis Spunk Meyer Cookies and welcome gift. Thank you for stating that our team was helpful, attentive and helped to make your stay pleasant. Our complimentary covered parking was a huge plus for you and not a common complimentary amenity in Manhattan Beach - it usually costs $20 - $50 / per night at other properties within the area. Thank you for sharing that the location is conveniently located - close to the airport, beach, restaurants and 40 minutes to Santa Monica. We are also adjacent to Hermosa Beach and Redondo Beach so there are many options within close proximity to the hotel. We are pleased you enjoyed our complimentary breakfast buffet all you can eat and our Team constantly upgrades our breakfast selections to include more healthy items such as gluten free products and almond milk in addition to the popular items you mentioned in your review. We have recently included a Starbucks's Fresh Ground Beverage Machine available 24/7, This has been a HUGE hit with guests and is available at all times. Yes you are correct - Best Western Plus Manhattan Beach offers a complimentary Social Hr. / Light Dinner Mon - Thurs 5:30 - &:00 pm. We offer craft beers, wine, appetizers (cheese, crackers, veggie platter, munchies etc.) and a light dinner such as Lasagna and garlic bread. Hope you can enjoy this amenity when you visit us next time. Thank you again for your positive comments and for staying with us - please come back and visit us soon - warmest regards

"College tour for my son"

4
28/04/2017

The beach & restaurants is drivable. Everything is within 2.5+ miles. The hotel location is in the main streets of Sepulveda, the driveway entrance/exit was very tight & hard to visualized if its your first time since the front entrance is within 5ft from the street curbs. But, it's a very nice & cozy hotel.

BestWesternMB, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Hello and thank you for your review, We are delighted that you found the hotel convenient to the beach, restaurants, grocery stores, pharmacies, shops and bars / cafes. We are nestled in the heart of Manhattan Beach - within walking distance to everything including the beach. Sorry you had difficulty with our parking entrance to the hotel - it can be a little tight etc. the 1st time but there is a stop light right at the entrance which facilities entering and exiting the hotel parking which is covered and complimentary. We are the only hotel in Manhattan Beach which offers complimentary covered parking - the other hotels charge $20 - $50 for this amenity. Thank you for saying our hotel is very nice and cozy - we appreciate this very much! Thank you again for your comments and for staying with us. Please come back and visit with us again soon - Warmest regards -

"Hidden Gem!"

5
27/04/2017

The rooms were HUGE for the price and the staff was amazing and they had free beer for their happy hour!!! WOW! I will for sure be back here again and again. The staff was amazing and friendly and parking was VERY easy.

BestWesternMB, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Hello and thank you for your very positive comments! We are delighted that you found our newly renovated rooms huge at a GREAT value and our staff amazing & friendly. We will share your favorable comments with all or Team Members. Glad you enjoyed our complimentary Manager's Social - especially our complimentary Craft Beers from local providers. These along with the complimentary white / red wines, appetizers, light dinner served Mon - Thursday have been a big hit with guests. Pleased you found our complimentary covered parking easy. We are the only hotel in Manhattan Beach which offers complimentary covered parking - other hotels charge $20 - $50 for this service. Thank you again for your very positive comments - we look forward to welcoming you back soon - warmest regards -

"Great location!"

5
24/04/2017

We enjoyed the convenience of the location to beaches, shopping and dining. The room was perfect for a family of four. The courtyard was very quaint with comfortable seating and fire pits. I'm recommending this hotel to all my family and friends.

BestWesternMB, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Hello and thank you for your positive review! We are delighted you enjoyed your stay with us and found our close proximity / location to beaches, shopping and dining a PLUS. All are within walking distance from the hotel. Glad the sleeping room was perfect for your family of 4. Pleased you enjoyed our outdoor living experience - our quaint courtyard with fire pits and living areas. This has been a very popular addition to our newly renovated property and we are pleased you and your family enjoyed this addition to our out door space. Thank you again for your very positive review! Please come back and visit us again soon -warmest regards

"Very nice!"

4
20/04/2017

Newly renovated and very clean. The design is sleek, clean lines and modern. Shout out to Brian who checked us in. Free parking, wifi and breakfast is a plus. Beach is walkable almost 2 miles. The court Yard is to be desired I would have given 5 stars if there was a pool.

BestWesternMB, Director of Sales at Best Western Plus Manhattan Beach Hotel, responded to this review
Hello and thank you for your positive review! Glad you found our newly remodeled hotel very nice and clean with a sleek design and with clean lines and modern. Thank you for the BIG SHOUT OUT to Brian - he is one of our newest Team Members and is definitely an asset! We are pleased you appreciated our free covered parking ( competitors in the area charge $20 - $50 / night for covered parking), our premium secured Wi-Fi and award winning hot breakfast buffet al you can eat daily If you take the scenic route through the neighborhood the beach is 1 mi / 15 min walk from the hotel. The City of Manhattan Beach has spent $$$$$ to offer the very best in Public Beach Side Bathroom / Shower Facilities for Manhattan Beach Residents and Visitors. These are large and can accommodate many people at one time. Guests enjoy the 15 minute walk to the beach while viewing the gorgeous Southern California Beach Community homes valued at $1 Million Plus. At the beach with the gorgeous white sand they can spend time with their families while experiencing all the offering Manhattan Beach has such as water sports rentals, bikes, shopping, bars, cafes and many different types of restaurants to satisfy everyone's palate. Or guests can walk along the strand or bike along the bike path - both water front - where they can explore Manhattan Beach and nearby beach town communities i.e. Hermosa Beach, Redondo Beach. Many times they will see a famous athlete (LA Kings ) or Entertainment Stars while visiting. Many live in our community and enjoy relaxing at the beach.There is so much to do within walking distance to include Manhattan Village Mall located 1 block from the hotel. Thank you again for your review - we will share this with our Team Members! Please come back and visit us again soon - Warmest regards -

"Great Family Stay in LA"

5
19/04/2017

We really enjoyed our stay at BEST WESTERN PLUS in Manhattan Beach. Newly remodeled.. very spacious suite with full kitchen. Breakfast everyday was super amenity especially traveling with kids. LOVED the coffee station. Front Desk attendant Robert was super helpful. Haven't stayed at BWs before but would definitely consider after staying here at BW Plus.

BestWesternMB, Director of Sales at BEST WESTERN PLUS Manhattan Beach Hotel, responded to this review
Hello, Thank you for your very positive review! We appreciate your comments regarding our spacious suites and our newly remodeled hotel. Our One Bedroom Suites feature a full kitchen complete with cooking utensils, pots, pans and service for 4 are not only popular with families but are also popular with guests staying 1 month or longer - extended stay. Thank you for mentioning our complimentary award winning delicious hot breakfast buffet all you can eat. We are continually upgrading the breakfast items to make it even more delicious and healthy. Glad you and your family enjoyed it! Our fresh ground Starbucks Coffee Beverage Machine / Service available for our guests 24/7 has been a BIG Hit. Glad you enjoyed it! Thank you for mentioning Robert our Night Auditor / Guest Service Agent. Robert has been with us over 9 years and is a tremendous asset! Most of our Team Members have been with us for over 5 years. This is a tremendous benefit as they are able to recognize and welcome back our guests which stay with us and return frequently or yearly. We will share your positive review with our Team Members - and give a special recognition to Robert. Thank you again for your review and for staying with us - Glad you and your family enjoyed their visit! Please come back and visit us again soon.

"Wonderful service & hotel"

5
16/04/2017

We were very impressed by the level of service and amenities at this hotel. The rooms were a good size and very clean. The breakfast was actually much better than any hotel that "includes breakfast". There's also a super cute courtyard where you can eat in the beautiful open air. Perla at the front desk was wonderful and very accommodating. We really enjoyed our stay and it was definitely worth the nightly rate.

BestWesternMB, Director of Sales at BEST WESTERN PLUS Manhattan Beach Hotel, responded to this review
Hello and thank you for your positive comments! We are happy you enjoyed our newly remodeled hotel and that you enjoyed our out door living courtyard. Thank you for your comments regarding our complimentary breakfast buffet which offers guests a selection of delicious items daily all you can eat. Our fresh ground Starbucks Coffee Beverage Machine available 24/7 has been a popular addition to our breakfast buffet. We appreciate your acknowledging or team member Perla Mejia as being wonderful and accommodating. Perla has been a loyal team member of our hotel numerous years. We will share your remarks with her and our Hotel Team Members. Thank you for your review and for staying with us - please come back and visit us again soon - warmest regards -

"Excellent value and location"

5
12/04/2017

Friendly staff, big rooms, newly renovated, close and easy access to airport and beaches (Venice and Santa Monica). Good underground car park , safe and secure environment. Great staff who work there..

BestWesternMB, Director of Sales at BEST WESTERN PLUS Manhattan Beach Hotel, responded to this review
Hello, Thank you for your favorable review! We are happy you found our staff friendly, rooms big, and our location close to LAX as well as all beaches to include Venice and Santa Monica. We are the only hotel in Manhattan Beach offering complimentary covered parking - most charge an additional $25 - $50 a night. Thank you for acknowledging our staff as friendly and great! We will share your review with our Team Members. Please come back and visit us again soon - warmest regards -

"Great value!"

4
12/04/2017

We had to make a last minute trip to LA and were on a budget. We're very happy with our pick! The hotel was clean and had recently been updated. The free breakfast and coffee bar were excellent. The hotel is about a mile walk to the Manhattan Beach pier and downtown area. It was a beautiful day so we walked there in about 15-20 minutes. Great experience overall!

BestWesternMB, Director of Sales at BEST WESTERN PLUS Manhattan Beach Hotel, responded to this review
Hello and thank you for your comments! We are pleased you enjoyed your last minute trip to LA and stay with The Best Western Plus Manhattan Beach. Glad you enjoyed your visit with us and that you found our rooms clean, complimentary breakfast buffet - all you can eat as well as our location. The walk down to the beach /strand in Manhattan Beach is very beautiful and enjoyable. It is approximately 20 minutes and for those guests that prefer to motor down there, Manhattan Beach offers parking near the beach however, during the summer season we recommend a short taxi / Huber ride. Very reasonable and eliminates time spent looking for a place to park. Thank you for stating that your stay was a "Great Experience overall"! We appreciate your positive review and hope to see you back at the hotel soon. Warmest regards-

"Convenient location"

4
10/04/2017

On Hwy 1, but heard no traffic in my rear room. My room on the first floor, off a small hallway was lacking in natural light, but good lighting from fixtures. Manhattan Pier about one and a half miles, but hilly to walk. Shopping Mall (Village) a couple of blocks north. Full complimentary breakfast. Starbucks coffee machine with specialty coffees. Welcoming staff.

BestWesternMB, Director of Sales at BEST WESTERN PLUS Manhattan Beach Hotel, responded to this review
Hello and thank you for your review, Glad you enjoyed your visit and found your room quiet with good lighting from the lighting fixtures. We are 1 mile from Manhattan Beach Pier - it is about a 15 minute downhill walk and 20 minutes back up the hill. Some guests prefer to drive down or take a taxi / Huber which are very reasonably priced and less stressful ( no need to search our parking). Thank you for mentioning our complimentary breakfast buffet - all you can eat and also our new Starbucks coffee machine featuring fresh ground specialty coffees. This has been very popular with our guests. We appreciate your positive comments regarding our Team Members. Thank you again for your favorable review and for staying with us. We appreciate it very much - please come back and visit us again soon! Warmest regards -

"Good stay"

4
05/04/2017

Clean, comfortable, convenient to Manhattan Beach, excellent breakfast & beverage bar, all the usual amenities, polite staff. A little above the price point but altogether good value. Is not a "suite" (does not have separate bedroom with a door that closes) but an "efficiency" with a segregated area for kitchenette pull-pull out couch bed. Sink vanity outside of bathroom a plus to allow use while someone in b.room. Nice courtyard/patio.

BestWesternMB, Director of Sales at BEST WESTERN PLUS Manhattan Beach Hotel, responded to this review
Hello and thank you for your comments, We are happy you found our hotel to be clean, comfortable, and convenient to Manhattan Beach. Regarding our price point - if you factor in all the complimentary amenities which are included in the rate on a complimentary basis, you will find we offer a GREAT Value. Our rates are comparable to the competition in the area but offer additional value because of our complimentary amenities. This is because we offer the following on a complimentary basis - covered parking (hard to come by in Manhattan Beach / SBay areas); award winning hot breakfast buffet daily - featuring fresh ground Starbucks's Coffee Machine beverage service - available 24/7; social hour / light dinner M - Thurs offering our guests cheese. crackers, appetizers, Craft Beers, wine (red & white), appetizers and light dinner; premium fast secured internet (most hotels charge extra for Premium Internet); Business Center; Fitness Center; welcome cold bottle water upon check-in with freshly baked Otis Spunk Meyer Cookies and welcome gift. All these complimentary amenities add value to the rate and guest stay and are not additional to the cost of stay for the Guest. Thank you for saying our Team Members are polite and the hotel is convenient to Manhattan Beach - we are one of 7 hotels with a Manhattan Beach address and just 1 mile walk to the beach / strand. Being a part of the Manhattan Beach community is particularly important as Manhattan Beach is one of the safest communities in LA County because it has its own Fire and Police Departments servicing the city and we are not dependent on Los Angeles County Services, which although excellent - service a very large geographical area. Manhattan Beach is a AAA Bond Rated Community - it is one of 2 in the State of CA so it offers the very best insecurity and safety. The suite you stayed in is our Studio Suite which is very much like an efficiency apartment. It does not have a door between the bedroom, living area, and kitchenette - but there is a wall. The Studio Suites offer a wet bar, refrigerator, microwave and coffee maker. We do offer One Bedroom Suites in addition to our Studio Suites. The One Bedroom Suites feature a separate bedroom with a King Size Felicity Pillow Top Bed, two 42" HDTV's, separate living room with full pull out couch and a full kitchen (stove, oven, dishwasher, apartment sized refrigerator) equipped with pots, pans, plates, service for 4 etc. You may want to consider our One Bedroom Suite for future visits. It is very comfortable - especially if you are staying for a week or longer. Both the Studio and One Bedroom Suites feature the sink /vanity outside the bathroom area. Glad you enjoyed our outdoor living patio / courtyard. We just upgraded it to include large comfortable living room conversation areas with rugs, lamps, fire pits and lounge chairs. This helps our guest's enjoy the beautiful California weather in style and in comfort. We appreciate your comments and thank you for staying with us! Please come back and visit us again soon - Warmest regards!

"A really good balance"

5
04/04/2017

This place was a great balance of price and proximity for our long weekend trip to Manhattan Beach. The beach is about a mile away, a 20-25 minute walk. The staff was very friendly from the start and always made eye contact and said hello as we passed through the halls or lobby. The Wi-Fi was a little spotty in our room but otherwise it really is a great little hotel.

BestWesternMB, Director of Sales at BEST WESTERN PLUS Manhattan Beach Hotel, responded to this review
Hello and thank you for your favorable review! We appreciate your comments very much and are delighted you enjoyed your stay. Thank you for stating that our Team Members were friendly from the very start and always made contact and said hello while passing you in the hallway. We look forward to you coming back to visit with us soon - thank you for your positive comments and for stating with us! Warmest regards -