Best Western Plus Executive Court Inn & Conference Center

Rooms clean and comfortable breakfast was decent for the price Pool was good a little cold plenty of towels at the pool coffee/espresso machine was awesome nice hot fresh coffee. Nice fresh fruit for breakfast

I always stay here when I have an early flight out of Manchester Airport. Staff is always quickly available even when checking in later in the evening or early in the morning. Location is right across a parking lot (walking distance) from Backyard Brewery, a great restaurant for dinner and a drink. I always get a jacuzzi room as a way to relax before traveling and it's always squeaky clean and ready to go.

Answered questions previously asked based on customer experience ratings of the hotel. Also reviewing feedback for responses to the entire passage presented and thoughts departure, arrival, and duration.

Great price, Great comfort, great staff, Great breakfast, great whirlpool room, great attendance, great parking, great service, great check out, great care n pride in everything overall. I'd Definitely stay again

I'm giving three stars for two main reasons. Firstly, we called before booking to confirm the availability of a heated pool for our kids, and they assured us it was working. However, upon arrival, we were informed that the thermostat was broken. Secondly, the cleanliness of the room was disappointing. My toddler was excited to find, under the bed, a small black and gold open packet with the brand SKYN in it.

When I booked this hotel stay, a month in advance, in the requests box I put: 'early check in if possible'. I never heard from anyone about it, so I figured not possible. When pre-registration email came in, it again had a requests section and a spot to put in my contact info, which I did. Knowing there was a snow storm I'd be leaving in, I put 'late check out if possible' in the requests and again, never heard anything about it. I get if it's not possible but no communication is worse than a simple 'no'. When I checked in between 4-5pm on Saturday 1/6/24, I was told the pool heater was broken but only 'people sensitive to cold complain about it' (this was said with disgust). The purpose of the stay was my daughter's birthday, we went to the pool, when entering the pool room we were hit with a wave of cold air, the air in the pool room was easily 5-10 degrees colder than the hallway. The water was too cold for my kids to go in. So we changed and went to the game room. We put money into the pool table, it jammed, when I got it to go, it only had 1 ball in the table and ate my money. It should have had an out of order sign like the other half of the things in the game room, as the game room was only half operational. I tried the other pool table, it was missing the number 2 ball but had two number 1 balls, enough to play a game at least. Our room had wires hanging from the bottom of the heater, the heater top plate was broken and on the window sill. The toilet seat was all ruffled or flakey looking in the front. I get that happens over time but I would expect it to be replaced when it looks like that by the hotel. Over all, the whole hotel experience was the most disappointing part of the trip for my daughter's birthday. Worst experience at a best western I've ever had and I won't go to this location again.

Good location by the airport. Walking distance to 1 nice restaurant if weather us good. Shuttle wasnt running during my stay so they call a Lyft for you but dont tell you their fee doesnt include a tip for the driver. Embarrasing to find iut the gard way. Have appropriate small bills fir the trip. Otherwise a good stay.

Nice hotel but showing it's age a little bit. Front desk was excellent. I'd ditch the corn beef hash breakfast myself. Good value for the money, especially with its location. A/C heater was very noisy.

BW is a franchise and lodging is not consistent! Place is tired. It needs new carpet, paint job and much better Buffett breakfast. Staff was good. Access to airport, but easy to miss as road leading in is very dark! Pillows and tub awful

Staff was very cordial, welcoming and professional. One of the nicest BW I have stayed in. The room was spacious and with nice décor. The breakfast buffet was a bit limited but must be post pandemic related. Nothing was too much trouble especially for Lynn at the front desk. .

The hotel was workable. We were flying out of Manchester so it was convenient. The room was quiet and spacious. It was crowded but there was a wedding party staying there plus many other folks clearly traveling. The breakfast was workable. Having two elevators would help but we made it work by taking the stairs. It was also nice that there was a local pub in walking distanace.

No breakfast worth talking about ,very poor ,nothing hot , packs of croissants in wrappers to microwave, coffee in hall to take away was nice ,room were spotless ,very nice rooms ,staff lovely ,quite place ,restaurant across yard was lovely good food ,

Awesome hotel. 3 key features I was looking for didn't disappoint. Pool is open 5am until 11 pm which is awesome bc you can do stuff all day and still find time to use the pool. Breakfast had a great selection of foods and lots of drinks options thanks to a fancy Nescafé machine.

we had a great time, very close to everything, staff was very helpful and friendly, only thing was the breakfast was good just wish the hot food was up and going. the kids enjoyed the hotel and what it had to offer !

I was here for five nights to attend an event at the hotel. Front desk staff were courteous and competent. Public areas are clean, but the corridor baseboards need some love. My room was clean. The furniture was in good condition. The room's cooling unit emitted a high pitched whine; fortunately I could turn it off at night. The hotel supplied breakfast was below average in terms of selection. No eggs, no bacon, no sausage. There was not even bread for making toast. They had two waffle makers, yogurt, cereal. They had packaged items like danishes, bagels, croissant sandwiches. There is a microwave available. All day coffee and tea is available, along with an espresso machine.

This was a nice hotel for a one night stay on our way home from vacation. The front desk staff is very helpful and friendly. The 2 queen bed room was nice with refrigerator and microwave and coffee pot. It was supposed to have a full hot breakfast but did not as we were told the hotel had new owners and updates were being made. I am not sure when that will change. The cookies and sweets in the lobby after 5 - yummy!!! And they go quick!

Looked like a great place from the outside but once I got into the lobby I was having regrets the jacuzzi Jett's were not working as they should the room was very small and there was no anti slip mat in front of the tub and the tile was cracked around the fixtures

Returned to this hotel after staying last year for our anniversary. If the full breakfast is a deal breaker, don't stay here. Even tho website states the following "Guests will wake each morning to the aromas of a delicious complimentary full hot breakfast." The do not offer full hot breakfast. You get cereal, make your waffles, and packaged breakfast sandwiches, yogurt, fruit. Asked front desk and was told that due to change in ownership they have to go thru some kind of issues with the state in order to offer full breakfast. Our first room assigned - floors had sticky residue, they switched us immediately. Next room was very clean and enjoyed the remaining 4 days there. Another change from our last stay is that they don't offer full housekeeping and have a sign in the front of what they do, change towels, take out trash, they don't make the bed during stay unless you're here longer, so we did receive full service one day of the 5 we stayed. It may sound petty but the fact that full breakfast and full housekeeping wasn't available at the price we pay we won't be back, or I'll call before booking to see what's offered. Things usually change with new ownership, these might be permanent, time will tell.

The hotel is clean the rooms are clean. They have a beautiful breakfast area, a pool and spa in a gym. They also have meeting rooms and the staff is very friendly. I do wish they had other options for things to drink in the evening other than soda or water having a vending machine with some juices and energy drinks would be nice. I also wish they gave you balls for the dogs water but other than that, it's great, and those are minor and just preferences

Hotel perfect location to get to Maine and Massachusetts. 30 year old hotel so it's a bit dated. Bathtubs need updating. Pool was closed for the first couple days. Good price. Restaurant next door to hotel. Mall close by and a Barnes and Noble.

The rooms were large and clean. Pool was out of commission. It looked like it was permanently closed Breakfast was a joke. Desk clerk was helpful at checkin.The brewery on the property was nice clean and the beers were very good. The motel was in the you get what you pay for category

Rooms were nice and cool but we were traveling with 2 softball teams and wanted a place to hang out in the AC and the halls and the common areas had no AC. We also chose this hotel because it had a pool and it was closed for our entire stay. Very disappointed.

Wow! After spending one night here, I think I'm ready to move in! Beautiful local area, as well as wildlife wandering about not too far from the hotel, I saw so many birds and various little rodents running around while on my morning cigarettes and pacing routine! Looks to be an amazing facility and would love to stay again! Highly recommended in terms of availability, convenience and pricing!

Alicia is amazing with customer service. If it wasn't for her attentiveness and friendly personality we would have not stayed. We had just come from a different hotel from Andover and just cancelled our reservation for not being friendly or just courteous. We travel a lot and she just was great! Such a friendly and down to earth genuinely nice person.

This was hands down the number one worst hotel experience I have ever had! Me and my fiance were put in a pet friendly room with soaking wet carpets that had just been shampooed so it smelled like wet dog we had to wear shoes to go back and forth to the bathroom and the next morning my fiance stepped in dog poop!!! We don't even own animals!!! I have made several phone calls to the hotel spoke to them before I left no one has done anything to try and correct the experience that we had there to try and make us feel like our own experience mattered. At one point the hotel manager said oh well put $30 back on your card?!! 30?! Are you serious?!! The hotel has yet to even put the incidentals back on my card and I stayed there the night of June 15th in room 103. I contracted corporate and they will be sending a discount card for future stays but that doesn't help with the sheet lack of responsibility for how we were treated and the money that they have kept. This hotel should be ashamed of themselves.

The hotel seems to have some rooms that are updated and others that are not. The hotel room I had was very basic but was clean which is the main thing. The staff worked hard to keep the place clean, and free from snow. The breakfast was good each morning. I would stay here again if in the area.

Had walk in shower and hose was broke to showerhead..... no shower this stay. Nice room overall, just lacking ability to shower. Breakfast was average hotel breakfast, was good just nothing special. Location is nice, and pretty quiet on the outskirts of Manchester.

For at least 8 years, except for the pandemic, we've stopped every time on our travels in the New England area. Clean and comfortable establishment, courteous, friendly and helpful staff, good breakfast choices as a bonus. Good room size, comfy beds, quiet at night, lovely flower garden to relax. We are always pleasantly surprised by the quality of the accommodation. Did I mention they have ample free parking and a pool and hot tub? Backyard Brewery is right next door, you'll thank me later.

So far good beside lights where not working and the plug to charge phones but the front desk workers where supper nice and friendly i could come back just because of them they where so nice they all need a raise up front

The hotel is great and not very old as seen in the pictures, though the TV could have an update. Game room was fine except for a few games not working, swimming pool and breakfast were great. Overall great quality

I've been here before and decided to give it another shot. My expectations fell short. I thought I made a reservation for whirlpool hottube king suite but apparently it was a king suite. I only go to this location to use the hottube. I attempted to change it to a hottub suite but I was told it was booked. I wanted to then cancel the reservation but was told it was too late and I would be charged. So not only I had to stay there was no hottube. Also the ac/heating unit did not work properly. I set the temp to 70 but the unit continued to crank the heat. It not stop at 70 reached about 80 until I had to shut it off. The room smelled of mildew which made it very uncomfortable to sleep in. The breakfast there was barley anything left to eat around 10 and breakfast it open until 11am. So I was charged over 200 for a night with a subpar experience. Please do better.

Employees at the front desk all seem like they hate their jobs. No smiles when you walk in, or when you're talking to them. And other things I wasn't happy about as well, such as loud music being played by guests until 3am and nothing was done about it and kids running down the hall late at night.

The hotel was a taste of heaven. Beautiful atmosphere - winding staircase in lobby, nice grounds. Friendly staff that go out of their way to help out. Nice old railway hiking path nearby and great mountain climbing 1 1/2 hours away. Very clean. All the equipment in the room worked well. Comfortable beds. Breakfast area clean and well maintained with lots of variety of food to choose from

Motel was excellent and there is a Brewery on the property the food was amazing. Staff were very helpful and friendly. The rooms were very clean and just perfect. Having the restaurant right next door was perfect and the staff and food there was soooo good.

The rooms are very clean and the staff is friendly, from check in to check out it was a great experience. I would stay here every time I go to NH on business. The breakfast is complimentary every morning with lots of options.

Nice, clean, new hotel with attentive staff, good breakfast, and restaurant next door. We were here on a conference so rooms were available at a discounted rate for the attendees. Everything was great except that the bathroom needed more places to put things down.

Have stayed at the property before....satisfactory for our overnight stay. Ladybugs around windows and ceiling due to change in temperature. We ate breakfast early which was good thing as there was an extraordinarily long line upon leaving, which crowded the exit to the back parking lot.

Return stay. We have stayed here before when flying in and out of Manchester. Hotel is clean and beds very comfortable. This stay was not as pleasant as past visits because of noisy refrigerator and smell of cigarette smoke that lingered in our room. Hotel staff very helpful. Made us a fresh pot of coffee upon our arrival. We will stay here again. Great location.

A typical Best Western. Is a hotel not a motel ie all the rooms are accessed from indoors past the lobby, not directly from the carpark. Pros: • Very comfortable beds and pillows • Super Clean • Good in-room amenities • Quiet. No outside noise and fridge was quiet! • Extensive car park • Easy to get to Cons: • Some staff are grumpy • Not enough luggage trolleys • Breakfast is bottom end – egg patties, sausage patties, waffles, apples/bananas, coffee, juice, cereal. On paper plates with plastic cutlery. The breakfast room is not big enough to cater for a more than about ¼ of the rooms at once, so they obviously hope people stagger their breakfast times We didn't have time to try the pool or the Gym.

The hotel is situated just outside Manchester city limits, not far from Manchester airport. The hotel shares the location with a local brewery and an event venue. There is plenty of parking. The area surrounding the hotel is quiet, only occasionally broken by the sound of a flight taking off or leaving from Manchester airport. The hotel is well-maintained. The public areas are clean and loom like they were renovated about three years ago. Our room was in very good shape. Despite being on the second floor at the head of an open stairway to the main floor, our room was quiet, even when there was a crowd in the breakfast area one floor below us. The bed was very comfortable. Thank you, Best Western Manchester, for not clogging the bed with the useless frou-frou pillows that one often finds in hotels. While the breakfast selections were the usual mundane items, the hotel staff did a great job of keeping all selections well-stocked, even when the breakfast area was packed with families. Front desk staff were friendly and helpful. The only factor that prevents me from giving this property a 5-star rating is the selection of breakfast items. This hotel will be our first choice when we next travel to Manchester.

they have very clean, large, updated rooms and a great breakfast with lots of variety and plenty of seating. The front desk team was cordial, and they have airport shuttle as well. The lobby area was spacious with lots of seating too.

Couldn't ask for better. Clean rooms, hallway, breakfast area, outside. Very well maintained property. Great restaurant/brewery within 2 minute walk. Very helpful and pleasant staff. 3 free newspapers available every morning.

Over the years, I've stayed at this hotel many times and keep coming back for the same reasons. It's clean, comfortable, quiet, close to my office, reasonably priced and the staff is always pleasant and accommodating.

The hotel has breakfast, coffee in room microwave fridge and a nice gym. Quiet location near the airport. Excellent option for an early flight or a cancelled flight! Price reasonable and staff excellent. Highly recommended

Nice hotel, comfortable, clean, well kept. Great breakfast. Nice selection of food (although limited by COVID). Nice amenities. Lobby is beautifully maintained and has a nice look to it. Rooms were roomy, and comfortable. I recommend this hotel to everyone.

This is one of the very best of Best Western Plus hotels in the entire chain! The staff... from the complimentary breakfast...great coffee available all day... the other amenities... the convenience of the location in that region... and value = awesome!

Husband and I were traveling through the New England states and stopped here. Beautiful hotel, clean, nice breakfast. The good ends here!!!! Horrible customer service and horrific experience!!!!! Checked in, was given a room already occupied. Thought the man in that room was going to murder my husband (understandably so) but still frightening for all involved. He probably would have if we had not awakened him when we walked in. Husband went downstairs to advise the girl, waited 10 min for someone to come to desk. Told her the issue and she gave us another room. Acted like oops but no real apology. Went to second room. ALSO OCCUPIED. As soon as we opened the door, my husband saw toothpaste and a toothbrush on the counter as I saw Doritos and drinks on the dresser. Ran out as fast as we could! Thank goodness no one was in that room! (Unless they were and hid!) Went back down, husband told them it happened again. Still like oopsie and the girl in charge there at that point and still no apology, still acted like it was a common occurrence. The following am when I went to checkout, the girl at the desk told me to drop my keys in the bowl. I said no, I want to talk to someone. She did not care to listen, handed me a business card and told me to email the manager. I told her then I would be contacting corporate. She did not even take my name or room number! Just awful!!!!! Husband was very kind each time he went down (open lobby so I heard it all). Absolutely unacceptable!

The Manchester NH Best Western is clean, the staff is friendly and helpful. They are the best Best Western out there. Rooms were clean, everything worked and it was quiet which as a traveler I love. There's a restaurant next door with great food. I'm pleased with my stays there.

No WiFi entire stay. Was told it would be fixed and wasn't. Violation of fire code via fire alarm/smoke detector was covered with a bag. I didn't gage a choice but to stay here as most other places were booked up. My home had an electrical fire and I couldn't stay there with no power.

I had to make an emergency booking, but the staff was very welcoming and the room was great. Full hot breakfast in the morning was also a plus. Layout of hotel is a U shape so I did have a long walk to my room, which was annoying because I was so tired. Overall, great for a BW and the spur of the moment.

Room was very nice. Staff was friendly, knowledgeable, and helpful. Breakfast was exceptional...one of the best I have ever had. Eggs, sausage, hash browns, 2 waffle irons, yogurt, pastries, bagels, and more. Free transportation to and from the airport. The grounds were beautiful and well kept. The price was good, too.

The Location was quiet, clean and peaceful You could not asked for better breakfast It was super. Front desk was amazing and the menus in the restaurant was fabulous The room was spacious and felt like home.

We arrived Saturday afternoon for a two night stay. The hotel was sold out and there were lots of events going on. Luckily we had a first floor room away from the hubbub. Our room had a king size bed, large desk, microwave, refrigerator and easy chair. We liked the fact that the ante room for the bathroom was separate from the shower and toilet. Our room was very clean and comfortable. Susan greeted us warmly after a long drive. Parking is free and plentiful. Breakfast was great: eggs, sausage, potatoes, fresh fruit, MYO waffles, yogurt, oatmeal, breads and juices. I wish we had time to use the salt water pool. We had a minor maintenance issue in our room which was resolved within twenty minutes. The hotel grounds are beautiful, very much like a park. Backyard Brewery is a short walk across the parking lot. Major stores are within a two mile radius. We certainly enjoyed our stay.

I was very pleased with the rooms, services and staff at Best Western. The breakfast program is excellent and had much to offer. The banquet facilities were outstanding and grounds were beautiful and well kept. The staff who handled the wedding reception were excellent and very accommodating. I would recommend this Best Western for attending a function or just for a casual stay.

Best Hotel Ever!!!! They have amazing staff. Very accommodating, respectful, kind, and customer service oriented!!! The hotel is beautiful, always smells and looks fabulously clean! Good property and great owners too!!!!

We stayed here as my teens had Prom next door at the conference center. The hotel was at 100% capacity but it never felt too crowded or noisy. The rooms are nicely insulated and as a light sleeper I appreciated that. The staff were super nice.

Short one night stay, but would def stay here again if I am back in the same area. Room was comfortable, clean, nice pool/jacuzzi, excellent full breakfast! Staff were helpful and friendly. The only thing I would have liked was an early check in since my daughters graduation was at 2pm and hotel check in begins at 3pm. (Check out of the hotel is 11am, so early check ins are rare) It was 9pm when our family was done with the festivities, and I was able to finally check into the hotel.

It was our first trip in two years and decided to visit Manchester to do some shopping. We had stayed there previously and was pleased to see that the hotel was still excellent. Rooms were very clean and the breakfast was varied. Breakfast area was spotless. Staff were pleasant and welcoming. Overall we would stay there again without hesitation.

This is our go to hotel when we stay in the region. They have breakfast buffet, but stay away from the scrambled eggs. They are comparable to eating old tires and that includes the taste. The omelets are very good. You can make waffles. Just don't touch them scrambled eggs. Too bad they are not equipped to cook the eggs onsite. Scrambled eggs are so easy to do. This time I took a regular King room. It was near the lobby on the second floor. It was very noisy. For the first time we go there, we heard the noise from the nearby airport. One night some people came in drunk and screaming in the parking. We also had our share of slamming doors. I should have taken the room with couch. They are in another section of the hotel further away from the parking and reception area. Because of Covid, the maid service was limited to changing the towels and empty the trash which is fine with us.

This is the 2nd time in recent weeks we've stayed here, bringing our dog both times. The rooms are clean and comfortable and the grounds are pleasant for walking your dog. The brewery within walking distance thrilled my husband, who enjoyed the live music and beer. I enjoyed the take out BBQ! Only request is they add sausage or bacon to breakfast buffet as not a fan of corned beef hash and chili is not breakfast food!

I didn't actually stay here. I was in a situation where I had to get my niece from New Hampshire to Florida. There were no other hotels that offered a shuttle service to the Airport at 5 am. So I booked the hotel and paid for it, through Expedia. Big Mistake. On the day my niece was due to arrive at the hotel, I still hadn't received a confirmation number from Expedia. So I called the hotel directly. Thankfully I did. Expedia didn't make the reservation. Also My niece was under 25, that information had to be put into Expedia and they said nothing about it. The hotel said she couldn't stay there without me being there too. I explained the extenuating circumstances and one of my nieces friends who is over 25 said she would stay with her. Sally at the front desk went above and beyond to help me get my niece booked and to confirm for me that Expedia never made the reservation so I could get my money back. Sally is the epitome of customer service and I want to make sure that that is acknowledged. I was at work when all of this happened and couldn't get them what they needed immediately and she understood that and worked with me so that my niece wouldn't be spending the night at the airport just to catch her flight. Also the manager Rosa triple checked things to make sure that the reservation wasn't in fact made by Expedia. Those ladies could have just hung up the phone instead of dealt with my stress exploding. And they didn't. They talked to me like I was human, calmed me down and again, went above and beyond. I'm grateful to them. They deserve recognition.

Leisurely trip was taken to the Best Western and the staff was amazing!! I strongly recommend this hotel to anyone staying in the Manchester, NH area!! Great amenities as well. The pool and hot tub are well maintained! Job well done!!

This was an awesome stay! The indoor pool and hot tub were awesome for my kids, and the fitness center was great! The breakfast was tasty, the room was clean and comfortable. It exceeded my expectations!

Great time very clean and comfortable the breakfast is amazing the hotel staff was very attentive and the maintenance man was very quick and precise the pool water was warm and extremely clean my kids had a good time and we will be returning again this summer

We were looking forward to swimming in the pool however the water was so dirty you couldnt see the bottom and had a awful smell we went to the front desk they said you would not want to swim anyway because people have been coming up looking for swimmy diapers we dont supply. We were very dissapointed because the pool was our main reason for staying there. When we got home i called to talk to a manager they said she is not in right now but will be soon and call you back in a couple hours . Iwe are still waitingfor a call. Its like they dont care about us .

First room was dirty. Puke on the bed and back wall behind bed. Had to wait 20 minutes to be moved to a room with one less bed. That room was also dirty (food in the fridge, trash on the floor) and the girl at the front desk Diana was so rude and acted upset that we were frustrated with our situation.

My boyfriend and I stayed here for 2 nights for our anniversary, it was clean- we got the king room with a tub, and we didn't have to worry about going far for anything! the mall is just 5 minutes away as well as grocery stores, gas stations etc. very close to the airport as well. the price for the room was also a great deal! the airbnb's I was looking at before this had prices through the roof because of the holidays but not best western plus. 10/10 across the board for me! we will be coming back again :)

Although the hotel itself is nice and clean I have to give two stars because we choose this hotel for the pool, I just think they should have disclosed the pool was NOT HEATED, they have a very expensive broken part that's requires a lot of work and not said to happen until may. If you don't have kids looking to swim I would recommend this hotel. I just don't think they should advertise a heated pool. They claimed it was 70 degrees although it felt more like the polar plunge

This is a smoke free facility but one of the other guests was smoking in his/her room all evening and starting at 6:30am the following morning. The management said there was nothing they could do about the individual smoking and that we should turn on our bathroom fan; which did NOT reduce the smoke. Poor response from management.

I was a little nervous reading some of the reviews and I almost cancelled. So glad I didn't as we had a great stay. Hotel was nice. Room was clean. Workers were fast and friendly. Barely heard airplanes and didn't hear guests from other rooms even though it was sold out that night. Would definitely stay again

Room was not very clean, cheap appearance and the bed were was extremely uncomfortable. The tiles in from of the tub were broken and chipped and the shower rod was coming off one side of the shower. Room smelled of smoke!

Great hotel, such friendly staff. Any problems I encountered, the general manager handled promptly. Kid friendly hotel. Tons of breakfast choices. Hot breakfast, cereal, bagels. Highly recommend!!!!!!

Had a great weekend with friends and family staying at Best Western, I stay with Best Western on most of my weekend getaways. I would recommend Best Western to anyone that travels and plan ahead and register with you check-in. Thank You J.A.B.

The new person at the front desk didn't know anything. She had a weird attitude. Her sarcasm was insulting and rude. The telephone in the room didn't work. There were 3 of us in the room ,we stayed in the suite, we had to put the desk in front of one of the bathroom doors because it didn't close. The sink area in the living room area was dirty, there were crumbs and dirt in the draws. The jacuzzi tub had thick crud coming out of the jets. The closet doors were broken and there was stains on the ceiling and bathroom walls. Walking around the hotel. The kitchen area was cleaned. The food was excellent. It's hard to sit in the dining area when people are walking their dogs in and out the door. I love dogs but now around my food. The pool pump was broken, so you couldn't go swimming it was to freaken cold. The game room was disgusting. The shower rooms were disgusting. Majority of the walls around the hotel were dirty. You don't get clean towels. You have to ask for it. Toilet paper too.They only empty the garbage at night. They don't clean the rooms during your stay.

No clean towel / face clothes available for two of the three day stay… I went to store and bought some for staff kept saying none clean.. first day told later in day that night told there will be some available by 8am 9 am asked again none available yet .. 12pm ask for face clothes none available.. went bought my own … came back asked again (before I use new ones) nope still none. As a group staying at hotel for wedding we were all on different floors and on different ends of hotel Staff is seen standing around with thrash cans over flowing in lobby and breakfast area all weekend.

Good breakfast, room when clean when I arrived, TV is comically undersized. No one cleaned or restocked my room at all during a three day and two night stay. My keycard did not work after returning from work the first night there.

ATTETION YOU MUST READ!!! I'll start with the bad. Well sleeping in our room our son's brand new bike got stolen off from his car they cut the straps of the bike rack and must of had wire cutters to cut through the lock we had on it. We reported it to the hotel staff and they watched the camera's we was then told that the camera system was so old they couldn't even tell what cars was in the parking lot. To remind you they only have TWO cameras for the whole parking lot and the don't even point at the parked cars.. The lady at the front desk said she's been trying to get the owners to upgrade the cameras but they refuse... This place outside isn't safe for no-one I looked up the crime rate for that area and it's pretty high with that being said you would think they would upgrade the camera's or they just don't care about what happens to people who stay there.. I was going to go down to the car that night by myself to get something but I'm so glad I didn't. I could had been raped or murdered and no-one would had known what happen because of no camera's. I'm very disappointed and We will NEVER return... Don't bother reporting to the police because they will not help you if it's under $500 they said they are to busy to deal with it. They didn't even come for finger prints or to take photo's USELESS. No reason to state the good because after you read this I hope you change your mind about staying here.

I have stayed here many times, and this by far was the worst time. I paid quite a bit for 2 nights in the king suite. The room floor was dirty, had old fruit snacks and when I would get in bed old crumbs and dirt would get into the bed. The door to the bedroom seemed to be broken as if someone previous busted down the door. The walls were all scuffed up and the couch stained. The first night we slept great, the second, horrible, as the people upstairs were super loud. Quiet time was at 11, so we couldn't really do anything until then, even though the kid upstairs was practically doing Parkour off the furniture, moving it around across the floors. They used the tub seemingly 80 times after 11, which was so loud, you could hear their jets like it was in our own room. Am I going to call and tell the front desk the people upstairs are using their tub? Poor design. This lasted until 3:30. So I was pretty excited to go home the next morning. Will not be returning.

Stayed at this Best Western the night before flying out of Manchester Airport, less than 10 minutes drive to airport , with a gas station on the way for car rental users. Been using Bets Western for awhile now, always affordable and clean.

Very clean. Comfortable beds. Free cookies in lobby! Good breakfast. I would definitely stay here again. It was clean, comfortable and close. No issues at all. Free cookies are a plus. Loved the citrus soap.

I am here with my husband for my father-in-law's funeral. Our schedule has not been regular. Yesterday I asked a very friendly and helpful front desk clerk if our trash could be taken out and our towels changed even though we slept through housekeeping. She made sure it was done. I just came from asking a different clerk the same question, and before I could get more than a half dozen words out, she started shaking her head at me! Then she insisted this was only done once every 3 days. The clerk who helped me yesterday had to chime in and tell her this service is indeed performed every day. The rude clerk disappeared and came back with only 2 bath towels, rather than everything we need. When I asked if it would be possible to get 2 hand towels as well, she rolled her eyes, made a noise, and came back with two small towels. My husband had to take the trash out himself and had to go back and face the same rude person to try to get more towels. He asked at the desk which clerk was shaking her head at me and treated me so rudely, and the clerk in question, who was on the phone, smirked at him. I can not believe we paid $700 to be treated this badly. We are done with Best Westerns.

Special thanks and recognization to Andy,Dan,Jeremy,Darleen and the front desk Ladies on check out. We will be returning in 2 weeks and are looking forward to visiting the property again. We really really enjoyed our stay

We had a wedding to go to and arrangements were made for a hotel room which included pet friendly room with 2 queen or king size beds, we called the day before to ask about the pet friendly room and they told us they had no rooms and were completely booked. Argued with 3 clerks with no help. Told my nephew we wouldn't be going to his wedding and he had me call the hotel directly and speak to Susan, she was able to somewhat accommodate us.

This is a quiet hotel with friendly staff. The room was good sized and included a microwave and mini fridge. The under window a/c/heater unit was quiet and was controlled by a wall thermostat. The bathroom included towel bars. The complimentary breakfast was average.

This was one of the best hotels of the trip. I might have even given them five stars if I didn't find a fake eyelash on the bed the morning after sleeping in the bed (I think my backpack picked it up off the floor, so not like it was in bed with me, probably). The staff was good, the price was decent, and they gave me enough food (for being whatever level Best Western member I am) to get me by while waiting for the tow truck to come out and fix the rental car. I would absolutely stay here again. My typical details: Comparison to others in chain: Better; best bag of things I've been given, I think. Internet: Good Breakfast: Didn't try it Room: Nice size, layout, except have to close door to get to shower Cleanliness: Pretty good until I found the fake eyelash on the bed (probably picked up from the floor by my bag) Bed: Average Bedding: Average Shower: Good Hard water: No HVAC: Good Location: Oddly remote Noise: Quiet Staff: Good Cost/Value: Decent

First night was good. Late airport arrival caused us to get in our room about 2:00 a.m Dorie checked us in and was kind to call us a cab since their shuttle stopped at midnight. Very good service. Room was comfortable and clean. Breakfast was served and they provided shuttle to airport to get rental car. Second stay not as pleasant. Room was ADA room and was awkward for us. I would stay here again. Very convenient to MHT.

Great location to Manchester airport yet only 15 min away from the Rex Theater where we went that evening for a comedy show. Staff was super friendly. Breakfast was more than plentiful. Staff kept bringing out more fresh fruit etc as supplies looked the least bit low. Salt water pool and hot tub looked wonderful but we hadn't brought our suits. Beds were super comfortable. Can't think of one thing not up to expectations.

There was multiple hairs in the first room they had us in, including one IN THE SHEETS. The shampoo bottle was empty, obviously just lined back up with the rest. The second room, king suite, was never vacuumed, had a broken mirror and again the shampoo bottle was at least half empty. I could go on and on with the things we found.

The hotel was perfect. Excellent for a best western. One several days the breakfast was late. It's not good to have breakfast late when you have to attend business meetings. 6 AM is 6 AM. I would definitely recommend this hotel to anybody out there looking for a nice place to stay. But on several occasions the breakfast is late so that is the main problem. It's not good to start your day off without having something to eat. But the front desk people gave service with a smile. Definitely stay here

Charged additional $51 with no notification no mention on the website no mention in the confirmation email no mention a check in when I saw the chargers in my bank I asked about it I was informed they always charge a 15% additional deposit I was then told somebody should've told me yes that's correct somebody should have but nobody did

We've stayed here before but this time I paid a bit extra for the "mini suite". what a surprise! it was like a small apartment with a seperate room! I could get up and bf could keep sleeping! breakfast was yummy!

This is a good hotel. Nice staff Good pool Good gym Very good breakfast Free pastries at check in Easy parking Clean room Quiet night A little out-of-the-way I would stay here again. You can be confident in your choice.

I was there to check in at noon, traveled 3 hours to get there, was told I couldn't check in, room wasn't ready, to call in an hour n half.. did that and room still wasnt ready, waited an additional hour n half and still got I don't know if it's ready yet... lost my cool a little as this was a trip for school shopping and we spend 3 hours waiting in the parking lot for our room, as we needed the room for our pet to stay while we shopped. Our day was lost by having to wait 3 hours in our vehicle as it was 93 degrees out so had to keep cool. Wasn't happy at all they didnt step up to accommodate us sooner knowing we were there at noon to try and check in. Others came in ahead of us and checked in with no issues and that also irritated me. I felt a power trip was being pulled and I wasn't happy at all. To top it off this place wasn't cheap, then they added an additional $30 fee to my room for my pet, which is not disclosed, so just be aware of that ahead of time... Rooms were clean, but did smell of smoke for some reason? Maybe outside coming in? Hard to tell as the cleaning chemicals were strong, so might have been that too?? Pool and hot tub were ok as well, could use some updates in the flooring, ceilings could use paint in the general walking areas, rugs were dirty. Best thing was bed was comfortable! Think my experience might have been less upsetting had we been accommodated better when we arrived.

Excellent bed and shower. This is our second stay. At check in Susan addressed us by name and our BW rewards treat bag is appreciated! Big deal for me during covidian times is that windows open to air the room! We will be back. Room is very clean and quiet although we were right at to if staircase.

Our stay was amazing! The women Susan that checked us in was so welcoming and made us feel right at home. We were there during one of the busiest stays which is Nascar race weekend and it was extremely quiet. The room were amazing and very good size, beds were amazing. They also have a beautiful quiet place to just relax in a beautiful flower garden type setting. I loved the garden the most I think. Just beautiful and peaceful!

This hotel has a very strong chemical smell. I'm not sure if it is from recent fumigation, cheap cleaning products, or something else but it made me sick to my stomach and gave me a pounding headache within minutes of being in the room, even with the window open, ruining my trip. We wound up getting permission to leave with a refund from the hotel manager, who later reneged saying they'd be charging us a $25 fee plus tax because we used the soap so the room had to be cleaned again. She was in the room when she offered the refund and a hotel bar of soap is more like 25 cents than $25. Also, the room already needed to be cleaned again due to cobwebs in the window and to address the odor problem that was not my fault. Absolutely ridiculous.

Rooms were clean, bed was a little too firm for my liking. Was offered a to go breakfast since I was checking out at 5am for a flight. Unfortunately they didn't follow through so I wasn't able to have a bite to eat before my flight.

Unable to use spa tub the hot water was warm not hot. And the spa part was broken so no circulation in the spa tub. Husband had trouble sleeping bed was not comfortable for him. We only stay there because it local for our anniversary and this year was a disappointment as well as last. We where hoping they fix some of these issue during covid but they did not.

Place was absolutely immaculate, the air quality was perfect. The woman at the front desk was so kind and caring, service with a smile. We have stayed at a few places and none have compared to the quality of this one . We are very happy we choose here to stay . Breakfast was delicious too. Beautiful decor throughout . Made our stay enjoyable .

Overall experience was good except I felt like there was no security. There were doors that were left open at night in the back. Anyone could have entered building. Also a child sporting team stayed at the hotel and they were running a full speed throughout the hotel. Didn't report, but I wish management investigated the situation sooner as it did last a while and I noticed several employees talking about it as I was walking to get ice. Breakfast was fine, still had some nice options even though there are pandemic restrictions. Pool and hot tub very relaxing. Offsite restaurant had some great beer options, but food was so-so. Room with sitting area was very spacious.

Convenient to airport. Pool water changed from chlorine to salt, but no time to try it out. Nice towels since previous stay, back to normal breakfast choices. Has continued problem with keeping corridors vacuumed ( messy for several years!) but bathroom clean. Terrible options for charging devices - wish they would upgrade bedside lamps to those with built-in charging base. Nice staff.

When I reserved my stay I purposely ask for easy access to and from room and a lifted toilet seat for my 74 year old mother. I had to call down to get the lifted toilet seat and had to see staff daily because my key card stopped working every single day. My mother who has a hard time walking/standing had to wait outside the door or walk all the way to the front door because the key card did not allow me access to come in. I am VERY UPSET about this situation and they could not give me an answer why it is happening and blamed it on me.

This was the second time we stayed in this hotel. We liked it so much last time when we decide to spend the weekend in NH again we book this hotel. this time the hotel room we got was a bit beat up. Needed a new paint job. you could see the patch a few holes in the walls and never went back and painted. The water on day two was not cold but just warm enough to take a quick show. My husband could not stop complaining about how small the pillows are. They were small but i did not care but it all he could talk about till the just above cold water for the shower.

The hotel has great amenities. However, the previous guest in our room was smoking and the room was not cleaned to get rid of the smell. The staff failed to notice that the previous guest left a washcloth rubber banded around the fire detector. I reported the issue but was told there were no other rooms. I was not offered a discount or anything to make up for it. Later the same night, the fire detector started making noise from the batteries being low. The staff fixed the issue. After that, we tried to watch TV but the batteries were missing from the remote. They gave us new batteries. It would have been a perfect stay aside from these issues- and I'd love to give it the best review because the hotel itself offers nearby restaurant and in-room jacuzzi. But based on the smell and the number of little issues, I cannot give it an excellent rating.

Great hotel for the price. Booked the fireplace suite. A little pricy for that room, but worth it! Breakfast was great, a lot of variety, cereal, hot breakfast, or just a yogurt on the go. Definitely would recommend.

After several horrible stays with BW hotels, this hotel stands out for simply being excellent. The room was clean, everything worked, the staff were great, and the stay was perfect. Thank you for offering a great place to lay my head while away from home. I will be returning to this location should I visit the area again!

Stayed here for our anniversary. Very clean hotel, clean room. The pool was great and the arcade room. The jacuzzi in the room was amazing. Can't wait to come again! We will definitely stay in the same room next time!

My husband & I attended a conference at this property and had a 2-night stay. We were pleasantly surprised at the quality of the accommodations for under $100/night, which included a hot breakfast! The staff was also very friendly and informative. My only complaints would be that there weren't enough charger outlets and the pillows were way too soft for my preferences. One big thing: the masking mandate was lifted at Midnight on our first night's stay. We weren't informed prior to our arrival. But, I don't know if the property knew (they should have been informed).

Service was speedy and helpful got blankets and towels when asked very prompt would stay and are staying again in a couple of weeks the pool was a bit cold when you first got in but very clean I felt covid safe the entire time I was there

Decor not up to date. Flooring and tiling had very visible cracks and soapscum buildup around jacuzzi and shower walls. Shower walls were yellow.. Very large pillows on the beds, not that comfortable unfortunately.

Rushed my daughter to hospital after swimming in pool with chlorine poisoning smoke filled rooms all lights broken and front desk that didn't care to resolve don't stay here there are many motel 8s that would make this place look like dirt

Please stay here if you want to waste $200 for a night of sleeping on the hardest bed ever in a filthy room. The jacuzzi had stuff floating in it and there was even some blood on the bathroom wall- walls they clearly don't clean. The shower head looked like it was about to come out of the wall.

Really great price, very clean, enjoyed our stay very much! Had the room with a king bed and a whirlpool and it was lovely. It was a lovely room for our date night! The pool and hot tub were fun too and being right next to a brewery was a plus!

The hotel was very clean and the staff was super nice. The pool was warm and clean. My kids enjoyed their stay as well. Staff kept comming into the pool area to chwck on the towels to make sure there was enough for everyone. Front desk was very friendly.

It looked good at first. Everything was fine until I wanted ice, or to take a shower, or to even go swimming! Everything was either dirty or not working.. and I paid for one of their high end suites for my anniversary. Very unhappy.

Nice, clean, friendly staff. Only disappointment was the breakfast bags were very basic, this stay hotel is known for an awesome expansive breakfast per Covid. Too bad they could not put more effort in to the to go breakfasts.

I had a good experience and the location was great . Easy access to surrounding towns , several restaurants just minutes away , shopping, highway, are within minutes of the hotel. All in all I wouldn't hesitate to stay there again in a second .

disappointed with the quality of my stay. Breakfast, a packet of cookies a bottle of water in a brown bag. I had to drive get my breakfast. After hiking i came back to unmade beds morning coffee cups .

My husband and I don't get much time alone, once in awhile we like to get a room for a night with a whirlpool/jacuzzi and enjoy the night. We go to dinner at a great place that's within walking distance, have a few drinks and relax the rest of the evening. It's always a great way to recharge!

This Best Western is tucked away amongst some beautiful foliage only minutes from the Manchester Airport. Starbucks isn't far either (on Willow Street), the airport Starbucks is temporarily closed. This hotel has an onsite event center too, weddings have been going on the past 2 weekends, and it's a beautiful setting for it. If you enjoy visiting breweries, you only have to walk several minutes to reach it safely between parking lots. Lots of food choices too - and reasonable. We'd stay here again. And if you do come and love a really good lobster roll, visit the "Lobster Boat in Merrimack". OMG!!! Big portion.

I always enjoy staying here. Polite staff, clean rooms, and a great location. We always eat at the Backyard Brewery next door. Great food and you can walk back to the hotel if you drink a few. It's where I stay every time I'm in Manchester.

Away from the businesses/malls/ restaurants tucked back from the road. Attractive entrance. Lobby not as spacious as management pictures make it appear due to the large display boards featuring information on Covid and Best Western Membership points. Because of the virus, breakfast is a variety of packaged items, spread out in the serving area; coffee is available. Checked out the pool but did not swim; it was packed with screaming kids and their parents. Front desk employees are polite and accommodating. Room configuration requested was changed to one that is not as open and light. Room was clean and well stocked. Only real concern were some of the quests - especially the couple exiting the elevator leaving what seemed to be a strong odor of marijuana.

Nice indoor pool and large fitness center. The room was quiet and had a comfortable mattress and pillows. I was well pleased with this hotel pick. Breakfast was grab and go instead of sit down due to the COVID precautions in place.

We have stayed here in the past and didn't have any issues at all. Well, until our most recent stay. I called to book for our anniversary as I've done in the past. So they have a record of our rooms that we have stayed in. I asked for the king jacuzzi suite and told them it was our anniversary and that last year they told us to let them know when booking so we could be upgraded. He gave us a great price. I even double checked online the rates for the rooms and it looked like everything matched up. So now its check in day, everything is great at front desk she hands us our keys and we proceed to our room, we go in and definitely not the suite! It was just a king bed and jacuzzi for one in corner. We go right back to front desk and they tell us that is what we booked. I explained phone conversation and said I was confused because that is definitely not an upgrade from last year. The woman could see exactly what we booked last year right there, so I would think when the agent booked me he saw what my record. I could be wrong but still. We stayed in the room but ended up leaving at 2am. No sleep! We were on 1st floor. Parties all around us. It was very disappointing. We thought some had been spoken to because noise level dropped but not completely. We had not gotten one ounce of sleep. We should have known to just leave in the first place.

I had a great stay at the Best Western Plus. It was clean and comfortable with a friendly staff. It had a reliable internet. I was able to complete the necessary work I had to do while I was in the room.

We drove 4 hours for this stay with my family and the staff didn't tell us there was going to be a whole dance team staying there also. There were so many kids in the pool my kids couldn't swim and there were kids running up and down the hallways jumping in the room above mine until midnight it was ridiculous my kids and dogs couldn't sleep. Breakfast wasn't very good we booked to stay for 2 days and we drove 4 hours back home after 1 night it was the worst experience I've ever had at a hotel

Hotel staff were very organized and went out of their way to be helpful. Room was clean and spacious. Plenty of parking and a nice restaurant next door with lits of microbrews and a large varied menu. Very pleasant place to stay.

super clean rooms, super breakfast, you can walk to dinner at the "Back Yard Brewery" and 5 min's to large mall, just a very good Best Western, and we only stay at B/W because were always satisfied. we tell any one who travels to try B/W, they will be pleased.

Place had very outdated rooms. Pool water looked stagnant and dirty. The room walls must have been paper thin because we heard screaming all night long. Even after I call the main lobby it stopped for about 15 minutes and then started up again. I felt very unsafe. I also asked my room to be turned over the next day while we were out and it was not done when we returned a few hours later. Breakfast was fine but anyone from outside seemed to have been coming and going that were not guest and again felt unsafe. Would not recommend this place other then the convenient restaurant across the parking lot.

Very clean hotel with pool & hot tub facilities, a fitness room, game room, free breakfast bar & Backyard Brewery next door for a fun evening. We planned a "date" night to see Jeff Dunham @ SNHU arena & used this facility to stay overnight. Highly recommend & would definitely return!

I recently booked a hotel for a prospective Saint Anselm College student's mother on a visit to campus. I did this as a favor because she was getting on a flight and was not familiar with the area. The online rate was $79 plus the taxes and fees but I had to pay for it upfront for that rate. Knowing I am not able to do that with the school credit card I called the hotel and asked them if they could reserve it for her at that rate. They said they could not do that for me. At that point I said are you sure? They said if I booked it online and then called them back they could switch over the credit card and my card would not be charged. Well luckily for the student's mother she was not charged but my credit card was charged. The hotel apologized to me and offered nothing but, "Yes that person who told you that was wrong." "He should never have told you that information." The admission of wrong doing does not do my any good, I got stuck with the bill and because of that I am in trouble with my work. I will not be fired or anything but I will have to explain the situation to my immediate boss and then they will have to explain it to the bigger boss of the college. I would guess the school will then place the Best Western of Manchester on the "Do Not Use" vendor list. When I told the lady at the hotel this she hung up on me and said have a nice day. It still amazes me how businesses that do over a million dollars a year in revenue will still screw people over when they make a mistake. I hope they are happy that they got our school's $79 because they have lost a lot more than that in future revenue. Trip typeBusiness

First room I was given had a giant bug in it. Got another room no bugs but smelled odd like it wasn't lived in or stuffy the tv unplugged and room coffee maker dirty. Around new year the cleaning staff limited the amount of housekeeping they did. Only making your bed at most on some days. Second time staying here I was given a nonsmoking room but previous guests were heavy smokers. Unfortunately the $250 fine for smoking did not deter them from smoking. Hotel was at capacity so they were unable to give me a new room. I was given an odor neutralizer 3x and the room still gave me a headache. I get to finish off my night with a Shower that doesn't drain. Pros- breakfast is good. There is always coffee, flavored water, and cookies. Staff is friendly Cons- a little outdated and multiple bad experiences with rooms.

The early check in charge is what disappointed me and the fact they were on top to have me leave earlier then expected. The breakfast was awesome but for that price they're are better hotels for much cheaper

Front deck personnel were very nice. Breakfast was standard and adequate. The news papers and cookies were enjoyable. The area above the sink needs to be cleaned. The rest of the room was clean and neat.

Very pleasant stay. Hotel is clean (they were always wiping up all the snow/salt from the lobby. The, breakfast area and food items good. Staff helpful and pleasant. Good, convenient location. **Will stay there aga9n when visiting family next time.

Just stayed here again on Dec 5th. I have stayed here both solo for work and this time with my husband as we were in the area to visit a friend. Hotel always is clean and nice staff who treat people well. Rooms are clean and breakfast is good. I've never had a bad stay and this one was good too except for the woman in 126 who shall we say must be practicing for her XXX career. The theatrics were wholly unnecessary.

I stay here often and really like the property. They do a good job with maintenance and it is very clean. The evening check in staff is very good. Friendly, efficient and helpful. I generally just hand a key off in the AM so no real interaction with the morning staff. Breakfast is good, I generally stick to cereal, oatmeal and fresh fruit. It's not the Ritz but they don't pretend to be. It's clean, has a nice appearance, is quiet and the beds are nice. Nice place to stay.

No hot water for most of the stay for the entire building. Our friend's room didn't have heat!!! This was our first time staying at a best western and I don't think we will ever choose to stay there again!

Have stayed in this hotel several times. Beautiful pet friendly room that is close to outside for convenience, They have never disappointed us. Classy and close to the Backyard Brewery. Great food , plus a $5 coupon on arrival.

I was in town for training and received a great rate. Hotel lobby is very nice with fruit and cookies available at all times. Breakfast was good, not great. Room was clean. Decor was uninspired and boring. TV was very old. Bed was decently comfortable. Bathroom and personal care products were good. Location is excellent in terms of local restaurants.

I attended a weekend conference at the Best Western in Manchester New Hampshire. The hotel covered all of my basic needs. The room was clean and spacious, and nothing was broken or worn looking. The public areas of the hotel were also nicely kept. Having a microwave in the room was a plus. The staff are very pleasant to deal with - friendly and helpful. I will stay here again.

My wife and I flew into the Manchester Airport on the night of 10/16. We were tired after a long day in the air. We were going to have a long day in front of us. The Best Western very close to the airport was perfect. A very nice hotel with many amenities, Our room was very nice, clean and well supplied with things we would needed. The staff was very helpful and friendly. They gave us excellent directions to nearby places we needed to get to. Though this BW is a conference and meeting center, it was very quiet. We got a very restful sleep that night. The king bed was incredibly comfortable. Woke up the next morning feeling well rested and ready to move on our way. Had a well rounded and healthy breakfast. Would stay there again. Thanks, BW.

Great breakfast, Facility is fair, could use a little renovations. The Pool and Hot Tub was very cold and the issue could not be addressed. It was clean, staff very nice. I would stay again. Wish the room we were in had more lighting. Beds were very comfortable.

Ok hotel, good breakfast, our room was nice but a pet odor. Close proximity to all sorts of shopping and food. The resturaunt that they give you a coupon for was absolutrly amazing. Overall satisfied with our stay.

Wonderful hotel. Visit every year because of its friendliness and quality The people who work there are helpful and make the stay very pleasant NH in October is awesome. Plenty of hiking available there

The Best Western Plus Executive Court Inn & Conference Center in Manchester is nicely located near the airport ( 5 minutes from terminal) and offers just about all the amenities you need and want in a hotel/motel.

I stayed three times at this Best Western Plus in Manchester, New Hampshire. I stayed with two friends on August 9, 2019 for 5 nights...then I stayed alone for 6 nights on August 27, 2019 and then stayed with my two friends again on October 11 2019 for three nights. This Best Western Plus Executive Court Inn & Conference Center is very conveniently located....close by to the Mall of New Hampshire, Holly Lobby, Olive Garden Restaurant, Barnes & . Noble Book store, a few strip malls with Off Broadway Shoes, TJ Max, Pier One, Dress Barn Burlington Coat Factory,, etc. Just about a 20 minute drive to the Merrimack Premium Outlets. About 40 miles from Boston - in August we drove to Boston for the day and took the Hop On and Hop Off Bus throughout the day And every day during the August trips went to Hampton Beach New Hampshire. Went to Petey's Seafood restaurant and Markey's Lobster Pool. Went to Christmas Tree Shop in Nashua...went to the Pheasant Lane Mall in Nashua, NH....The Mall at Rockingham in Salem, New Hampshire. Visited York, Maine. Always have a great time. The Best Western Plus staff in Manchester are always so nice. A special shout out to Stephanie and Drew at the front desk. Breakfast is served each day. Cannot wait to go back.

While this is an older property, they have done a good job keeping it up to date. Spent four nights and their King Room is very large with a refrigerator, microwave, and sofa-bed. Included in my room rate was free WiFi and access to the buffet breakfast. While I did not use the buffet (not a breakfast person) I did get coffee and noticed people were enjoying all of the various breakfast foods available. The Front Desk at check-in and throughout my stay were very helpful and extremely friendly. I also attended a wedding here and I must say the folks who managed the wedding, the staff who provided the dinner, and the facilities were exceptional. Out of all the wedding I have attended in my life, the food served here was the BEST I have ever enjoyed. You also are within walking distance to The Backyard Brewery…absolutely great food! I did a separate review of the restaurant.

Love this hotel!! It is our top choice always in this area and always try and find Best Westerns now! We love the amenities, the staff, the choices, breakfast, the pool, the cleanliness - everything! Even the welcome bag at check-in - what a beautiful touch!

Staff was very friendly and welcoming. Rooms were very clean. I enjoyed my 3 night stay. The motel is in a very safe and convenient neighborhood. I will stay at the Best Western on my next trip to Manchester.

Nice rooms, great buffet and attentive staff. Never had a problem with this hotel in the 5 years of going. We use it as a central base to go to boston as well as it is only an hour out. They recently renovated the suites and they look great. Cant wait for our next visit.

The whole complex is very inviting with a restaurant and beautiful grounds. The rooms are spacious. The kitchenette is clean with lots of room. The sitting area is great and the bed was very comfortable. Did I mention how extra clean everything was?

Property could use an update. Rooms are clean but smell of smoke. Staff nice. Breakfast has variety and like that they use china instead of disposables. What is with Chili Con Carne at breakfast? Is that an east coast thing.

We'd been up and traveling since 6:00 AM and our flight got in after midnight so we stayed here as it's convenient to be near the airport. The room looked great. We were awakened very early by multiple people talking, one very loudly. I went to the door to see what was going on. No one was in the hallway. I tried to open the door to the adjoining room and to my surprise it opened and there was a meeting room full of people having a meeting!! Why oh why would they assign us this room when it was nearly 1:00 AM when we got in and there was an early meeting there the next morning?

I stay here every year and the location is perfect. Close to the airport without the noise of an airport. The staff is friendly, the breakfast has good variety and is tasty, and the rooms are comfortable. The restaurant across the parking lot is a plus for those who don't want to venture too far after a day of travel.

cleaness and service were good the only problem with this hotel , the beds , way to hard , couldnt sleep for 3 nights Thats the only issued I had There s other hotel at the same price with better beds , more confortable Also I have to admit that the hotel is very nice , but 140 night it s way too much for this one it should of been around 110 not more

We've been at BW twice when traveling thru MHT. Folks at Best Western are great. Morning breakfast is good and tasty. Drivers are courteous and get you to MHT in 5 min or less to catch your flight. Parking is reasonable and safe when leaving your car. Good deal.

Have stayed here before, never had any issues. Rooms are pretty immaculate, however this time there were some issues with tub. Definitely in need of new grout. Black spots in the corners. Looks like other things had been updated in the bathroom so the tub stood out like a sore thumb. The door to the bathroom and closet is very awkward. You have to keep the closet closed in order to open the bathroom. Mattress could have been a little more supportive. Plenty of parking. Could use some more seating for smokers. They provide you a coupon to the restaurant at the other end of the parking lot. Great food. A good stay, it was centrally located to our comings and goings. But I have an issue with the bathrooms. I would question staying here again.

Exceptional staff! There were some minor issues and this location does not participate in all corporate programs! The breakfast is really good but, they need to repair the tables! they also need to remove the smell in the fitness room.

We stay here away from Boston area. They have parking, free breakfast, nice restaurant next door. Short distance to other restaurtant. Pool, gym. Staff was excellant. Rooms are large and well kept. I will go back.

Just a stop off on our way to Maine, but it was so pleasant. As BW members, we were handed a bag of goodies - water bottles, chips and candies - which came in handy later as we continued our travels. Staff is very friendly and helpful. Breakfast had a huge variety of foods. It was crowded at 8 am as a wedding was happening that weekend. But we found seats in the lobby. Room was clean, bed very comfy & shower was strong and hot. We slept solid. The infused water in the lobby with cookies were much appreciated. BW Plus is it for us. Excellent treatment, without the outrageous price. We miss the Philadelphia Independence BW Plus (neighbor building burnt down). And will be looking for more BW Plus as we travel. Oh - and while in Manchester don't forget to stop in a the Backyard Brewery - just across the parking lot, same ownership. Excellent beer and food. The hotel even gave us a coupon.

Participated in a conference at this hotel and they were very attentive to all requests. Staff was very helpful and polite. You need a car to stay here but they are a short drive to restaurants and shopping. The setting is in a quiet wooded area with outdoor seating available to relax and no city noises.

We enjoyed our stay at the Best Western. The accommodations were comfortable, the room was clean and quiet and the hotel staff were very friendly and helpful. They also have a nice breakfast buffet. It's location offered easy access to the highway we needed to travel to Provincetown.

We checked in at 2:00 AM, and the rep who assisted us was wide awake, pleasant and friendly, which was pretty impressive, considering the time. The room was clean and well maintained. It was mostly redone, but the bathroom still had old tiles, and the bi-fold closet doors were prone to "popping open". But those are obviously minor details. The a/c worked well, the beds were comfortable, and the pillows were nice. The remote came in a sanitized bag, which is nice. I didn't have much beyond fruit at the breakfast, but it always smelled really good, and my family said it was very good. Every evening they had freshly made cookies and brownies along with fruit water. The workout room was fine. We didn't use the pool, and while we walked through the game room, we didn't use it as well. Change is required to use the game room if you decide to play pool, etc. (I didn't notice a change machine.) When we checked out, the two ladies at the front desk were super friendly. It was a pleasant stay, and we would stay here again.

I found this particular stay very relaxing and restful. I arrived in close to 90 degree weather, was speedily checked in and experienced very comfortable temperature upon entering a very clean room being cooled by a quiet ac unit. I slept blissfully in the king sized bed. I found the included breakfast to be good value for the money spent. There was no overcrowding which made dining very pleasant.

quality location with quality staff The hotel is quite and the rooms are very lean and comfortable I would diffently plan on staying there again the next time Iam in MANCHESTER get room prices as well

Huge, comfy room. Refrigerator with working freezer - yeah. Fantastic, full up hot breakfast buffet. Really appreciated weekend breakfast starting at 6am. great toiletries. Friendly, helpful staff. Appreciated $5 coupon to Backyard Brewery. Excellent shower.

Stayed here for two nights with my family when visiting the Merrimack outlets. The property is in a very sleepy location. There is almost nothing but trees in the immediate surroundings. Everything was on par during our stay. Clean and comfortable room, good breakfast and friendly staff. Parking was easy and free.

The hotel is nice, has rocking chairs out front where you can sit. The continental breakfast has alot of choices and the staff keeps the area clean. The staff is very attentive and courteous, were very helpful.

Overall the place was quiet, & very clean. Worth the price, even though pricer then I usually pay out. Only frustrating thing was I was placed in a room at the totally opposite end of the hotel.. If you are having hip issues like I am now, request something a bit closer. I'll know that for next time. And of course the ice machine was broken on my floor. I just couldn't do the walk . So my soda was warm. Otherwise the facility was fine. Too busy to try out the hot tub, which was why I booked this hotel in the first place

We stayed here just before returning to the uk. Pleasant guy at check in and we were upgraded as members to a room with a jacuzzi All facilities required, spacious room, good bedding and white towels. Breakfast very good, cereals, hot food, waffles, yoghurts and continental

Toilet was too low and bed was too high. I had informed hotel staff and the general manager of the accessibility issues in my previous 2 stays. After the 2nd complaint I was promised that the issues had been corrected. Upon arrival only one minor issue, the location of the refrigerator & microwave, had been corrected. Front desk didn't do much to help. Upon checking out, staff said nothing when I voiced my complaints. NOT A WORD!

Unfortunately this is not the best version of Best Western Plus. I have stayed in others that were superb, but this is the worst. I hate to leave a negative review, but it is not worth the money or time. My room had an unpleasant smell just as others have stated and it never went away. The walls are very thin which made it hard to sleep and as I sat down at the table in my room to look over notes for a meeting the next day, my papers were stuck to something very sticky all over the table, which shows it was not cleaned. Breakfast was just not appealing. I wish it had been better.

Location was convenient. Overall, the hotel is very nice. Very clean room. Internet needs an upgrade as it was intermittent and somewhat slow. Close to food and beverage which is a plus. Overall a good experience and would recommend....

I don't always stay at this hotel, I did when I first started going to Manchester on business. The big problem is the restaurant close by it has changed and it seems to cater to a different crowd now. I feel this is one of the best hotels in this are for its age. It is well managed, always very clean and quiet. The staff is friendly and always willing to help you.

A college graduation of a family member had several rooms booked. Above average check in. Competent, informative, and friendly front desk. Room was very good: clean, comfortable and spacious. Pool, an enticement for children an a couple of adults, was clean, large and well supplied. Breakfast was above the norm. Large groups and refills were prompt and well done. Two people checking and working. Tables promptly cleaned when vacant. Would go back.

The hotel staff was awesome. Area was quiet and just perfectly outside of town but not too far, only about 2 miles. Great next door brewery and they have live music. Pool was a little cold and the chlorine made our eyes water, mostly in the hot tub. Ample towels. Clean area. Breakfast area was nice, TV was too loud each day we were there. Family room had tons of space for us. Bathroom is small but super clean. Beds are ok. Overall this is a great no frills family hotel and offered excellent value for our stay. We will be staying here again as our family moved to the area.

I stayed here for 1 night to attend a graduation event at SNHU. Although the hotel is about a 15 minute drive away, it was very easy to get back and forth from the college as well as many of the shopping stores and eateries.

I travel often for business and this is one of my favorite hotels. Staff is excellent. Quiet clean rooms. I don't think you will be disappointed staying here. I sometimes eat breakfast which is always just oatmeal but they have several choices.

The location of the hotel was great. Short drive to the mall of New Hampshire. Close to local Airport. The staff was always attentive and very helpful, couldn't have asked for better service. I would recommend staying here.

This hotel is very easy to get to. The staff is very friendly and kind. Always willing to greet you in the hallways. It was a good night's rest. My big complaint was the shower/bath tub. The plug for it was not working correctly and therefore the water would accumulate at my feet and I would have to be constantly playing with it so the water went down. It was pretty frustrating for the price of this hotel I was expecting better. Also if you are a light sleeper, try to ask for a room away from either the stair exit or the elevator. It's not the hotel's fault, but people seem to think that it's okay to make a lot of noise in those areas and they are not very respectful towards others who might be in rooms nearby. They might want to put up a few signs "Silence please" or warn folks upon check-in.

We stayed 2 nights at this establishment. The beds were very comfortable, room was clean and it was nice to have a fridge in the room and also a coffee maker even if you can have coffee served all day long. Staff is very efficient and friendly. Check-in was very fast. We found the facilities to be good and a very good breakfast is served until late in the morning. We would highly recommend.

We had a great night's stay at this establishment after a long days drive. The bed was very comfortable, room clean and tidy, and the shower had great water pressure. Although we only stayed one night we found the facilities to be good and the breakfast tasty as well. We would highly recommend to anyone as the staff were very friendly too.

I frequently stay at this hotel and it never disappoints. The hotel is well maintained and has a wonderful staff. The breakfast selection is great. My only problem was I could use more outlets in convenient areas such as the nightstand and table.

Everything was clean; the bed was comfortable; the location is quiet. The pool was quite large; there was a hot tub; the pool area looked quite clean. The parking rate for the nearby Manchester Airport was fantastic ($3/night) and the shuttle left early for me (before 5 am) because "the driver always comes in early." Can't comment on breakfast because my flight was too early, but they gave me a "to go" bag for the plane. When I fly out of Manchester, this will be my go-to place.

Great place to stay and easy location clean service was great stay is awesome guest services is awesome they try going out of the way to help you. Is there a continental breakfast is a full breakfast buffet and is included with you stay so you can't go wrong

The staff is always friendly. Rooms are clean and in great shape. Airport shuttle was convenient and efficient. The decor is newer. Easy to order in delivery. Nice breakfast. Love the nearby restaurant.

This is my go to spot for when I fly out early of MHT. Convenient location very close to airport and a multitude of restaurants. Hotel staff are very friendly and the facilities are clean. I have yet to encounter any issues with this property.

We stay here at least twice a year on business and really enjoy our stay. The breakfast is amazing. They have the best waffles with fruit or syrup as well as eggs, bacon, sausage, danishes, cereal, yogurt, etc. Friendly staff, lady in the dinning room is extremely pleasant.

Great location. Quiet hotel has lovely grounds and a beautiful setting. Comfortable and clean. Easy to find. Good hot breakfast. Front desk is very friendly and helpful.Always a good choice. We prefer Manchester, NH BW

The front desk staff is always friendly and quick upon check in. The rooms are clean and the jacuzzi tub is relaxing. The local restaurant is excellent and given a coupon upon check in. The breakfast is always well sticked and a good variety offered.

This place is a go to choice for staying in the area. Clean comfy beds, excellent breakfast with tons of choices. They have plenty of amenities and even thought to put a make up removing wipe in the bathroom in case you are trying to be spontaneous and didnt bring anything with you for the night.

My wife sustained an injury that required her to have 1 floor living. Since our home is a two story structure, we felt that it would best for her to stay at a local hote. We chose Best Western for several reasons. The facility is modern, has a great staff, is very clean, has nice rooms and provides excellent amenities. Eight days later, we could not believe how quiet and relaxing oru stay was. The staff could not have been any nicer to us. They offered time and time again what they could do to make our stay as comfortable as possible. I would not only recommend this facility in Manchester, NH, but we will stay there any time we want to get away for a night or weekend!

My favorite hotel to stay in when I am in the Manchester area, which is frequently. Off the beaten track, but close to the shopping centers, airport, and places to eat. Huge parking lot, even for trailers. Front office staff, they are the best. Never a complaint in the 5 years I have been staying here.

Had a two night stay for a surprise birthday party in the conference center. Hotel transportation to and from airport was timely and convenient. Staff at hotel was knowledgeable and friendly always ready to assist. The hotel has a brewery about 100 yards away that serves very good bar type food and had a nice local crowd. Hotel is conveniently located near shopping, airport and downtown.

this hotel is one of my favorites,friendly helpful staff and clean comfortable rooms. Hotel has a courtesy shuttle to and from the airport and one of the best breakfast buffets that I have seen. Conveniently located.

Due to weather conditions and lateness of arriving at the Manchester Airport, we decided to stay at the Best Western instead of chancing an unsafe trip back. It was the best decision. Arriving after midnight, we were provided with an incredible suite. The bed was perfect for sleeping, the decor was modern and oh so clean. We kept our car at the BW as they provide a shuttle to the airport that is approximately 10 minutes away. Perfect. The cost was half what it is at the airport. With any BW we appreciated the hot/cold breakfast the next morning before heading home. We know what to expect at a BW and we have never been disappointed!

Tucked away in NH I was pleased that I was able to find a BW that is clean, friendly staff and close to the attraction we were visiting. Upon arrival we were given a bag with water and a few snacks. I always judge a hotel room by the cleanliness of the bathroom and this passed my stringent inspection. The oatmeal cookies were a surprise and delicious too.

We were in Manchester to see a show (Lotus Land) at the Tupelo Music Hall and Best Western was close to the venue. In fact, the band stayed there too and I got to talk with a member of the band at breakfast. The room was a good size and clean. The bed was a king size and fairly comfortable. There was a nice complimentary breakfast included. Eggs, bacon, hash, potatoes, cereal, fruit, yogurt, waffles, etc. It was a good stay for a good price at a convenient location.

We always enjoy our stay here at the Best Western Manchester ,NH. We come here in January when we go to a wine tasting. We always have a great experience from checking in, to our comfortable room to a nice breakfast. Employees are friendly and efficient and always there to help. The property has plenty of room for parking a nice entry overhang to keep you out of the snow and rain. Close by things but in a very quiet area.

As you enter, your attention is drawn to a wonderful staircase that ascends to the second floor with grace and elegance. The staff is quick to greet you and helpful in every way, the rooms are comfortable and spacious, with a large refrigerator and microwave. The indoor pool and Jacuzzi are on the lower level (below ground level) and are fairly large. If you stay here or not, I suggest you visit the restaurant that's a short walk across the parking lot, the Backyard Brewery has some amazing food, unusually named and prepared, and the experience is incredible. I highly recommend this Hotel, you will not be disappointed!

Great hotel. We always stay there when visiting my family in Manchester. Great service and the staff is always there to help us. I recommend this hotel to anyone visiting the Manchester area. Thank you.

From the time you entered to the time you left, customer service was friendly. The room was terrific and clean.. They even had the remote control sanitized. We were staying there so to be able to catch our very early flight the next morning. Very convenient. I would definitely recommend this place.

We go back year after year because there is a nice pool and an awesome arcade with old video games. The kids love it. The hotel is comfortable and the staff is nice. If you decided to park and fly, call the hotel directly, as the price on-line was much higher than what the hotel could have offered me.

This Best Western Plus hotel is great w/all the amenities they offer and the staff are so helpful and caring! They offer park/fly which is great - they start at 5am and end at midnight so for the majority of travelers I think this is wonderful! Being a rewards member is really nice because they give you a bag w/goodies in when you arrive and if you leave early like we did they made up bags for my husband and I w/fruit, granola bars, water and some chocolates.

Good place to stay in the Manchester area or if traveling into Central MA. Hotel is very clean and well maintained. Reasonably priced. MHT airport is so much easier to use than Boston Logan. Note that I saw a lot of police on the road between the hotel and the interstate so be careful to watch your speed and drive safely. No fresh fruit available at breakfast but otherwise no problems at all.

I enjoyed going there last weekend. We had a king room with a whirlpool tub. They we so nice and very clean. The pool is great with the hot tub. I plan on bringing my grandsons next weekend. They also have arcades for them and a full breakfast which they will enjoy.

Large, lots of room and amenities. Location is a bit hard to find, and not particularly close to anything, but for an airport hotel it's very nice. Plenty of additional features, which is probably necessary with not much nearby.

Excellent, friendly staff with better than your typical hot breakfast. Yeah, they have the requisite scrambled eggs, waffles, etc., but they also had pretty good chili con carne which, as a Texan, I really appreciated for breakfast. Large, clean rooms with free wi-fi make this a great buy. Very close to the Manchester airport, and Harbor Freight (should you find yourself in urgent need of some inexpensive tools....but don't forget your 20% discount coupon....sucha deal with no NH sales tax!). With our nephew living in nearby Bedford, I'm sure we'll be back next year.

Will stay again! and because I need to leave at least two hundred characters in my review I'll type out what it is that I'm doing, as I do it. It's a hotel, the breakfast was good. Big parking lot. two hundred.

This Best Western location is the top of the top and the greatest hotel decision for my trip to Manchester. Everything you could ever want is inside this hotel. They have an arcade, pool, spa, plus a spa in your room, and a fitness center. There is always something to do so you don't have to leave during the snow or cold. Also, you are in a great location with the nearby Mall of New Hampshire and good restaurants everywhere. I'd easily recommend this Best Western to anyone who stays in Manchester, I promise you will be very happy with your decision.

Only stayed here one night but found the hotel to be very nice and comfortable. The hotel is next door to a venue used for weddings so it is very popular. The hotel meets all the usual BW Plus standards. The staff was friendly and very professional. Love the nice touches - cookies, flavored water and goodie bags for Reward Members! The bed was quite comfortable and the room was clean overall. The breakfast was outstanding. Very happy we stayed here.

Last weekend I was at a convention hosted by the BW Plus ECI (sorry too long of a name to spell out). I was apprehensive to stay here because my last experience at a Best Western (In Pennsylvania) was awful. To my surprise this was a very nice hotel and a super helpful staff. All the little things from cookies in the lobby and towels at the pool, to the big things like WiFi and a very nice room were great. When my key card could not open the door to the hot tub, the manager came down right away and fixed it. I have no complaints at all, I will be back again next year!

Staff was sweet and friendly. Pet friendly. Delicious breakfast buffet with tons of options included in room price..delicious and all you can want!!! Clean rooms. Fair pricing. Beautifully decorated hotel.Feels like home. Comfortable. Will be rerurning...soon. I definitely recommend this hotel.

I stayed here for one evening after arriving in MHT on a late night flight and while the style of the rooms and smaller bathrooms clearly indicate that this is an older hotel, I found it to be very well maintained, professionally staffed, comfortable and quiet. The Wi-Fi was reliable, the complimentary breakfast was quite good and there was plenty of free parking. A pleasant surprise was the beautifully landscaped grounds that was quite extensive as it wound through the conference center facilities and I enjoyed an early morning stroll in the cool air about the hotel's grounds.

I love this property. Convenient, clean, great staff. Rates are great, property is too. Rooms and bathroom are clean. Very few issues with noise and I have stayed here 25 nights in the last year. Say Hi to Win and Igor!

Beds were very comfortable. Wi-Fi worked great on all our. It was quiet even though we were near the front entrance and the airport. Had an early morning shuttle to the airport, so we didn't experience the breakfast. We received a goodie bag at check-in.

The bathroom was old and had mildew. It was a very slow check in. I was kept in a week by a loud TV in adjoining rooms and wish I hadn't booked. The website wasn't clear about having to pay per day for parking. I had to book a taxi for my early flight and when I commented that the shuttle should run earlier the check in desk rolled her eyes and said there wasn't enough of a need. But she was also very adept at scheduling an early morning taxi.

This was my second stop on a three-day lecture mini-tour. Spacious suite, relatively quick check in, though they could have used a second person at the desk. Close to shopping and restaurants. Excellent conference facilities, and a good, not great, work-out facility. Ample parking--no added charge. The grounds were lovely. The only real negative was a mini fridge that leaked. I could have called to get it fixed, but was too tired. Told them when I checked out.

A very nice and comfy place. Noise is kept to minimum, access to many restaurants, shopping places and even a Harley Davidson store in the area (a major plus for me) the pool is nice as well as the spa. I stayed in a king suite with a jacuzzi which is very nice. The personnel is very caring and professional, the breakfast really impressed me, so far one of the best I've seen staying in many best western hotels. Will most definitely come back to this one, I noticed they have a gas grill for guests to use, maybe a nice trip in the summer will be here.:)

Had some minor issues but the staff was very accommodating and went above and beyond to make it worth it in the end and they handled it like it was there pleasure to fix it most definitely love the staff

Unfortunately the room had been sprayed and/or cleaned with an awful smelling fragrance. It was sweet, cloying, and STRONG. When I mentioned it to the manager, she offered us another room to stay in which smelled equally as bad. When we returned home the smell was still in our suitcase. All our clothes and jackets had to be washed or aired out. We will not stay there again.

Beautiful hotel, great service and while the location isn't most optimal for someone looking to party or anything like that (as there aren't many food places within a 5 minute drive away) it was still an amazing hotel. Also, the Backyard Brewery next door is awesome. You get a coupon when you check in!

The Best Western Plus Executive Court Inn & Conference Center in Manchester NH was a great place for our group to stay. The venue of the event we were attending was just across the parking lot. The hotel is not only beautiful but also has very comfortable beds, great water pressure in the shower, and a nice full hot breakfast. We will definitely come back!

Discovered MHT airport in 2012 as great alternative to Logan. BW provided disabled Vet discount (look under govt travel). Hotel is on the back side of the airport, quiet and clean with brew pub a short walk across the parking lot. Plenty of luggage carts, elevator. Breakfast is a little better than average with numerous choices (we stayed enroute to Maine and on the way home - saw two breakfasts). Only disappointment was the scrambled eggs. Scrambled eggs at BW New Orleans and Savannah and MHT were the same consistency as powdered eggs served in Vietnam 1968 - bounce on the plate and are rubbery - all the other breakfast items are first class. We will stay here again when in MHT

We had an amazingly good night's rest at Manchester's Best Western Plus Hotel. Not only was the bed very comfortable, but the accessible bathroom was exactly that - grab rails in abundance and a terrific pull-down shower stool/chair. Also one of the breakfast room staff actually came over to me and asked if she could bring me anything or help in any way. Seriously good!

When I arrived at this hotel there is a small parking lot of 3 or 4 spaces near the front door for people who are checking in or out. I thought that was convenient. When I stepped out of my car I immediately heard the very loud barking of a large dog. It was apparent that the dog was left alone in a hotel room, which was on the ground level in front of the little parking area. When I went to check in, I told the woman at the desk that I wanted to be in a room where I could not hear "that noise," which was quite audible even at the front desk. I didn't use the word "dog" because the noise type was obvious. At first, she gave me a funny look like I was weird or imaging things, then she said "you will be on the second floor and won't hear anything." She too did not use the word "dog." Her demeanor suggested that I was being a nuisance or unreasonable. But I gave her the benefit of the doubt and I went to my assigned room. On arrival in the room, I was astounded to discover she put me on the second floor directly over the dog's room and I could definitely still hear the barking. So I immediately returned to the front desk and asked for another room as far away from the dog as possible. This time it was a different clerk from the original one, who then was helping other guests, who commented that the owners of that dog must have gone to dinner because the dog was still barking loudly and incessantly. The second clerk gave me another room in a different wing where I could not hear the dog. That was an easy fix that could have happened in the first place. But I have to say I was so angry at the first clerk who knowingly put me directly over the dog when I specifically asked otherwise and she had acted like I was the problem. Mind you, I like well-behaved dogs in general but not noisy ones when I am paying to rest. I was not rude in anyway. It was ridiculous that any of the guests had to put up with that kind of noise. In terms of the positives at the hotel, they give loyalty members a generous goodie bag - better than I have had at other hotels in this chain. Was it to make up for deficiencies? The bag had water, chips, and candy. Other positives included the towels, which were unusually good quality and the bath water was quite hot. The room was very clean with new furnishings.The staff gave a coupon for a $5 discount at an adjacent restaurant, which I used. There were a few things that were weird. The bedside light switches were puzzling and inconvenient to use. If you turn them off using the metal dial switch on the lamp itself then you have to use a wall flip switch to turn them on. So do not use the dial switch - only the wall switches. Also the corridors are very long and there are not doors in the middle to let you go outside to your car. So basically most foot traffic has to pass the front desk, and it can be a hike to the rooms as this is a large conference hotel. Lastly, my room's (Room 217) door handle was wonky which made it hard to open. It hung down rather than parallel. The electronic key worked fine, so it was the door handle that was the problem. Also the room's venting system seemed connected with a kitchen. In the evening, there was a very strong odor of roasting meat that lasted for hours. I doubt it could have been somebody's takeout delivery because of the intensity of the smell. In the morning I smelled the breakfast bacon, but it was a comparatively mild smell. The included breakfast was so-so, the purported OJ was almost all water and I had to pour it out. The staff at breakfast was very nice and attentive though.

I noticed most of the four star reviews, but I am in the middle of a two-day stay as I write. There are a lot of families staying and the hotel has completely sold out. It looks as if there are some sports events on in the area over the weekend. I arrived around 9 p.m. on a Friday evening to find a group of parents sitting in the breakfast area being excessively loud. Perhaps it was their unsupervised children running up and down the corridors or hammering on the floors in their bedrooms . Yes, it was excessively noisy and in the morning there was no seating available at all in the breakfast area. Teens and kids moving around all over the place. Interestingly, as I was checking in, one of the receptionists received a call from some guests in a room where they said that two people had used cards to enter their room while they were in it. This was in fact an elderly couple who had mistakenly been given the key cards to someone else's room. How would you like that? At best it is a 3-star Hotel, and it does the job. However, I would recommend checking if there is a conference on, or what the occupancy right is like before booking here. As a single guest, it was not a lot of fun fighting the crowds.

Very nice hotel, clean nice appearance, great location. It's close to the airport and mall. Definitely would stay again and recommend. The room was quiet and comfortable and the staff was very friendly.

This hotel is a great location for business trips or pleasure, There are plenty of things close by and the staff is friendly and very helpful. The pool and hot tub are nice and the breakfast is excellent.

Great location near the Airport (MHT). Awesome breakfast that is different every day. Staff is great and friendly. Rooms have been upgraded but could use a little more. I have stayed here in the past and will stay again.

Very cozy and comfortable room! It was a very noisy above us, we just didn't want to be the people to make others quiet down at 3 a.m ! I did tell the lady at check-out just in case they want to let the next people who stayed in the room if the people were staying another night. It was very loud but i believe we got the last room with the whirlpool! We made the best out of it.

Great staff and very clean room. We called for a pick up service once we had our suitcases and waited maybe 10 minutes or less. Upon arrival to hotel the staff noticed I was walking very slowly (due to injury), they offered the hotel van if I was unable to walk to dinner. It had been a long day of traveling and was so grateful for the offer. Our room was clean and very comfortable. The breakfast was hot and cold breakfast foods and had to giggle at the magpie that is so famous in the New England states. I highly recommend this Best Western for single, couples and families.

Traveling for business and this was a great stay. The staff was friendly and helpful. The room was comfy clean and breakfast was good. The property was relaxing and very well maintained. I will definitely be back

I stayed with 2 friends at the Best Western Plus on South Willow Street in Manchester, NH. Very conveniently located. It is close to shopping - little strip shopping plazas and the Mall of New Hampshire are located further down on South Willow Street. This Best Western was very nice. We stayed in Room 235 which is a mini-queen suite...it has 2 queen size beds in the main room with a large tv, bureau, small table, desk...very spacious. Then there is an extension room like a small sitting room which has a large television, couch (which turns into a bed), end tables, microwave and small fridge. Very clean. The main lobby has a winding staircase which is so nice. There are elevators in the hotel...indoor swimming pool and small gym. There is free breakfast. I liked the chocolate muffins and the waffles with fresh blueberries and syrup. The only things I did not like at breakfast was the bacon - it was too soft - I like it crispy - and i did not like the sausage or omelette. But this is so minor and I do not eat a large breakfast. I would definitely recommend this hotel for anyone staying in the Manchester area. I would like to give a shout-out to Stephanie at the front reception desk who was extremely helpful and friendly.We had a wonderful 3 night stay here. We were three females, felt very safe. I will go again next year. And the best part of New Hampshire is no tax on clothing, shoes. The hotels, restaurants have tax. I would recommend this Best Western to my friends and relatives.I wish I was there again - we went shopping in Manchester...and even to Nashua and Salem, NH and to Merrimack Premium Outlets in Merrimack, NH. Went to Hampton Beach, New Hampshire one day and to Peteys Seafood in Rye Beach (www.peteys;com/index.html. The Best Western is in a perfect location to be able to travel to and from these places. The Mall of New Hampshire is about 7 minutes away from the hotel. Thank you, Best Western for a pleasant stay.

The room was nice however the fridge was not turned on, had to wait for it to get cold. Everything was clean and organized nicely. If you are looking to experience the immediate area, be prepared to rent a vehicle or use a transportation service. If you need any toiletries, be aware, they are not available in the lobby or anywhere on the premises, you will have to find a local convenience store to get these things. The only place within reasonable walking distance is across the parking lot and it is a brewery and serves smoked food, this will also be your room service menu. If you are not a big fan of that type of cuisine, you will have to look for delivery from a local place or leave the premises by car or transportation service.If you need something like a blanket, additional shampoo, etc, be prepared to get a cold response from the front desk and sit back and hope you will get what was requested, if you call back down to the front desk to inquire, you will get very rude, "You'll have to wait, I'm busy".

I have stayed at this property a couple of times and it always has been very good. This time not the case. The room we had , had ripped wallpaper, torn curtains and the bathroom is crying for updates. Our friend who was travelling with us got her first room with a jacuzzi. The problem was that it smelled of cigarette smoke. The staff did change her room but the next morning when she went to use the hairdryer, the bag contained a coffee cup and a plastic bottle. The front desk brought her another one but it didn't work and eventually brought her a new one. The price is high and REALLY, not worth the money. Will not be returning.The manager responded by saying the usual bla bla (sorry we didn't meet your expectations)

Good location about 10 minutes from the MHT airport. Huge rooms - ours had two queen beds in the main room plus a smaller sitting room with couch, additional TV, fridge and microwave. Everything in the room was clean and functional - A/C worked well and there was plenty of hot water and a nice shower head with good water pressure. Beds and linens were comfortable. The indoor pool was nice and open 5am till 11pm. There was an outside seating area by the pool and there was also a inside hot tub. The hotel has a fitness room and a nice arcade. The hotel is also a conference/event center, so it is quite spread out. Staff at check-in were very nice. The included breakfast had hot choices of fried eggs, corn beef hash, and potatoes along with the normal choices of assorted hot & cold cereals, assorted breads/pastries, yogurt, fruit, waffle maker, coffee and juices. There were plenty of tables in the breakfast area and everything was well stocked. Loved that they had real plates, not paper. There is not much near the hotel, except for the Backyard Brewery, which you can easily walk to for lunch/dinner or to try a flight tasting.

I did my research. I found this Best Western online when I needed to stay close to the Manchester, NH airport and it was perfect! It was clean and the staff was helpful. We enjoyed our stay very much! We ate dinner at the brewery a short walk away from the hotel and that was amazing! But that's a different review!

Had the jacuzzi room, it was a great way to spend a night after being on the road all day. The amenities at the hotel were awesome, game room, nice gym, hot tub, and pool. TV has many channels for movies and everything like that.

very clean, nice staff, great with my dog, service for rooms great, landscaping very pretty, lovely water fall, game room fun, pool and hot tube clean, breakfast was good, laundry room for guest clean, very helpful with take out service and menus

We extended our stay to 3 nights because we were so pleased with this location. Everyone was professional and pleasant. Rooms were clean and comfortable. Refrigerator in the room. Extra towels when requested. Wifi was easy to use and fast. Oh, and their breakfast was excellant. Eggs, meats, juices, a choice of 9-10 breads, 5 cereals, chili con carne, waffles, fresh fruits, granola bars, cheeses and Whoopie pies. Susan was the buffet hostess. Items were refilled constantly. There is a conference center that had weddings booked. Nice gazebo and gardens. Close to the airport, but no noise issues. Would stay at this location again.

I was extremely pleased with this location. The overall experience was excellent. Wish I had this hotel as my accommodation throughout my whole vacation. Breakfast offering was over and above any hotel I've ever stayed at. Internet service was a welcome relief as we attended to our tasks. Friendly staff, great looking hotel and room was very clean. The price was dirt cheap for everything you had to offer. I strongly recommend this location to anyone travelling. Definitely is going to remain on our favorite travelling hotels.

The room was clean, the ac worked and the bed was comfortable. The breakfast was also adequate. The strawberry water at the front was a nice touch. The bathrooms are in desperate need of an update. Ive stayed at 2 other BW plus hotels and they were much nicer.

The customer service level at this location is amazing. After 8 years of visits never had an issue !!! From the time you enter the parking lot till the time you leave , the staff goes above and beyond to make sure your stay is memorable.

I chose this hotel based on the reviews and the price. It was one of the best experiences I have ever had in a hotel! The front desk staff was warm and welcoming, I got a call to check to see if everything was to my liking, the room was fresh and clean and had everything I needed! I would definitely stay here again without hesitation!

We were here for a family wedding. The room was very nice & the staff was very friendly & helpful. We will stay again when in the area.Very nice restaurant within walking distance. Also very close to the Mall of New Hampshire.

Loved the welcome we received when arriving at the hotel! The suite we were given was large and had many great aspects. Large tvs in living area and bedroom. Comfy furniture and great areas to move around in. Loved the brewery just across the parking lot!!!

It was amazing great people friendly and always asking if they could do anything or if I needed anything extra I would definitely stay there again next year if I'm going down because that was the best hotel stay ever

We stayed one night at this location and found it to be a very large facility which appeared to have many nice amenities but due to our short stay we didnt get to check them out. Our bed was VERY comfortable & the room was nicely appointed with a refrigerator. Overall we would stay here again. This looked like a VERY nice facility.

This hotel was a decent place to stay. The room was nice sized and had a table and chairs which worked out perfectly since we ordered pizza in. The staff was helpful and gave me several menus to places from which we could order food. The decor was a little outdated but that is the least of my worries.

Having never stayed at Best Western property I booked this one based on the reviews. The reviews were spot on as this is a very nice property indeed. It is clean, check in/ out was a seemless process, and the free breakfast was not pretty good as well. The slightly older lady that works breakfast is a real gem. This hotel is located close to the airport and basicly shares a parking lot with a brewhouse/pub. My family stayed here 6 nights and will not hesitate to do so again when/ if we return ti the area.

Our family stayed for one night with our 5 month old lab. I called to make the reservation as suggested on their website. The person was very friendly and helpful. Later when we checked in we were told all pets stay on the first floor close to the outside doors. That makes it so easy for this fur mom to take out our puppy in the middle of the night. Thank you hotel staff for making this a wonderful overnight stop for our family!

The BW Plus hotels have really created a hotel with a bit of wow factor at a reasonable price. There is an interesting restaurant a short walk away. My only gripe was a barking yap dog a door or 2 away. I love dogs and I think accepting them with patrons is fine IF they can section an area for only potentially noisy fur babies. We use BW because they ARE usually quiet. Any compensation for those of us that cherish our undisturbed sleep?

This place is great. Very clean. Helpful staff. Close to everything except a Denny's. I love this hotel. Truly, but on this trip I was there 3 days and was disappointed at every breakfast. The bacon and sausages could have been cooked at bit more. The taters were limp and lacked any crunch. It's like they were just microwaved. I don't blame the staff. It tasted like airplane food. They should review the process or the supplier. The same food was good during my previous trip. The coffee and the Make yourself waffles are good. Do stay there. There's restaurants where you can have breakfast in the area. My room had a comfortable chair and ottoman, but it pointed to the bed. We moved it in front of the desk and then we could watch the TV comfortably. I think the chair should be where the desk is and vice versa.

I stayed here one night in May for a bachelorette party. The room was really cold when I arrived although I didn't care because it was really hot outside at the time. However, given that it was early May, the temperature dropped at night. I returned back to my room around 2am and tried to adjust the temperature but it was locked. I did not want to complain this late so slept through it. When I woke up, I went to warm up in the shower and turned on the faucet to brown water. I immediately left much earlier than I anticipated, complained to the front desk who advised that the manager would be in touch. I never heard from anyone, I wouldn't advise staying here.

From the time of arrival to departure the friendly staff was superb. Accomodations and ammenities are simply put above the competition. Breakfast was terrific and filling. This was our second stay in this superb facility and we plan to be regulars when in tbe Manchster area. Only minutes to the airport, shopping, restaurants, I-293 and I-93 means convenience and ease of access.

I really, really enjoyed my stay here. Its a shame I was only there for two nights. The room was huge, very comfortable and clean. However the highlight of my stay was the staff who simply went out of there way to help with even the most normal requests. Its in a very quiet location but only a short drive from Manchester and Manchester Airport.

This hotel located close to Manchester, NH airport is an older structure, but it is very well maintained and the rate we received for a one-night stay was very reasonable. The breakfast is decent, the shuttle service is easily available, and there is a restaurant in the same parking lot for which you will receive a discount coupon. Not a bad stopping off point before you continue your journeys either to the airport or to the attractions of the New England area.

Comfortable stay. Enjoyed the waffles at breakfast! The kids loved the indoor pool. The hotel is a little bit out in the middle of nothing as far as location goes. But it was a pleasant stay, and I have no complaints.

This hotel is very conveniently located near the Manchester airport which is important when your flight lands at midnight. The facility is very clean and modern with a first class hot full breakfast. My room had hardwood floors which some may not like, but it was not a problem for me. Parking was plentiful and convenient, and the room very quiet.

There is nothing ugly or bad about this hotel. Very Neat and Clean. Friendly Staff, Quiet Location, Reasonably priced. Excellent Restaurant/Bar next door (not owned by Best Western). Hospitable staff. (I did not use the pool or the gym).

The hotel was very clean and the bed was fabulous. The breakfast buffet and afternoon cookies were good. I enjoy the hot tub after spending 7 hours driving. The infused water which was available all day was a nice touch.

Very Good Place for resting. Easy Startup with a good morning breakfast included for free. A good choice of buffet breakfast every day of the stay. The hot Jacuzzi is working till night with a swimming pool next to it.

Have not stayed in a Best Western for years. I felt like they just started going down hill. This facility was amazing. Clean facility, courteous staff, perfect location to the airport. Will stay here again if in the location, and will look at other Best Western Plus hotels in the future.

Room was immaculate. Staff was friendly and accommodating. Grounds are very nice. Bed was comfortable. A bit dated in terms of furnishings a décor. While not part of the main drag in Manchester it is pretty close and easy to access.

Great stay! Great value, the staff was friendly and helpful, everything was clean, the location is convenient (close to the airport and walking distance to Backyard Brewery, which was delicious!), and polished exterior. I would definitely stay again.

Stayed this weekend for graduation from SNHU. Saturday after graduation we came back to the room and only one bed was made. Dirty dishes from breakfast we're still in the room and we did not have clean towels. I took the dirty dishes to the front desk and spoke with the manager and he said “sorry, we were all booked up last night and did not have time to clean the rooms” I told him that they made one bed?? And I did t think they left cleans towels. He said “go check and if you need towels you come down and ask for some”. Headed to the airport now and realized that whoever made the one bed took my anxiety medicine that I need for my flight.

I stayed here on a business trip and it was fantastic! The room was clean, comfortable and very nice. The front desk staff made check in a breeze. This location offered a fantastic breakfast, not your average muffins and coffee only. I would not hesitate to stay here again!

Not very friendly staff when I was there. The outside was very dirty and needs a good cleaning. The room was actually decent and we slept fine but I don't think we would stay there again the next time we are in the area.

This was my Fiance's birthday getaway, its been years sense we have done anything I was saving for months on my credit card slowly paying it off to be able to have enough to spoil her with what was supposed to be an amazing getaway experience and have the best birthday of her life. Well it started with Friday night I got a phone call getting Fired from my Career of 10 years the night before we are supposed to leave (to late to cancel) so I decided not to tell her and wait to the end of the weekend and we will just have an amazing time. I bought Kevin Hart tickets for her birthday as well 2 months ago and I bought the best room you have. We can have the best time and be treated like Kings and Queens! Instead I got the opposite sense I walked in. I have an issue with my leg I need crutches (I was in a car accident) all the dolly's were used I asked if anyone could help me the man very rudely looked me up and down and said nope (probably because of what I was wearing) there is only 3 I guess your gonna have to make 2 trips! We get to the room which was great except the first night we went to get in the hot tub in our room and there was scum around the rim of the whole tub before we got in so I just cleaned it without telling my fiance because I didn't want her getting upset. The next morning was fine at breakfast we assumed they were going to clean the room sometime in the morning so we went to eat breakfast they were cleaning other rooms on our floor and came back upstairs. Then a few hours later around 1230Pm I called the front desk from my room and asked when they were going to clean my room because I asked the Cleaning lady's in the hallway next door and they both said they don't have my room(which doesn't make sense) so the front desk said we clean the rooms by 330Pm the latest but if you want we can have someone go clean your room now, so I said yes please now is good. We went downstairs around 1ish pm and I went to the front desk and confirmed again for the 3rd time because I said my toilet is also clogged she said we will send someone now I said great as long as it is done within an hour that is fine. So we went out gave them extra time came back with our dinner to enjoy in our expensive King whirlpool sweet I paid with my last dime on and we come back at 4pm. We get to our room with our hot food and cold drinks and the cleaning women is just now cleaning our sweet! Now we have to go all the way back down stairs ( with my crutches) and eat our dinner

always enjoy BW. a gym would be nice. Onsite restaurant would be nice. Better shower. The staff is friendly and helpful. The rooms are very clean. It is situated a little far from amenities and other restaurants but not too far.

. If you are looking for the perfect hotel, this is it. Right next to the airport, the location couldn't be better. The staff go above and beyond to make sure your stay is comfortable in every way! I stay at this hotel weekly and it feels like my second home.

This was our second time to stay at this location. On check in the staff at reception were very helpful in finding good dinner plan options. The room was comfortable. The mattress was quite firm - more firm than I would generally be comfortable on. The hotel did provide a great breakfast in the morning with a corned beef hash as a fresh alternative to sausage.

One of the best Best Westerns I've stayed at. Rooms are clean with plenty of room. Desk staff are friendly, helpful, and make the stay pleasant. Breakfast buffet is standard fair but each day there were small changes. Staff kept everything fresh and clean. Nice workout room. Pool might has too much chlorine but nice. They seem to have lots of rooms for conferences and other events. Room service is provided by the Backyard Brewery - great food. Easy to access from highway, quiet area. They have shuttle vans to airport.

The hotel is well situated, clean and comfortable. The staff are kind and take great care of the guests. The check in process was quick and easy. Our room was quiet and actually larger than some other hotel chains.

This hotel is outstanding! The staff is more than welcoming and friendly. They go out of their way to assist with any needs. It is close to restaurants, the airport and shopping. You won't be at a loss for things to do!

We ended up here after our first choice was full. Turned out to be fine, as we enjoyed our stay. The front desk staff is very friendly and welcoming. Our room was large, clean and had everything you need for a good stay. The bed was especially comfortable. Oh, and the cookies offered in the evening were delicious! We will definitely consider the Best Western again the next time we're in Manchester.

Stayed at this place on a way back. Very nice location, nice place. Room was good and stuff was very welcomed. They have a play room, but you need to have a coins to play there, pool was on a cold side, but you can use hut tub. Breakfast was fresh and delicious.

This is a clean and comfortable hotel with a kind and responsive staff and a good breakfast. The location is a little confusing but it is close to the airport without being on top of it and the dropoff/pickup service was fast and reliable.

Stayed at King suite with two kids for sports meet at huge room above main entrance. Liked breakfast, and that it starts at 6 am. Used pool and hot tub. Only concern - moldy tile on the floor around hot tub. Everything else was very good, would recommend. We were not impressed with the Brewery restaurant nearby recommended by staff.

We were scheduled to fly out early in the morning so decided to stay in a nearby hotel in Manchester, NH. It was beautiful! We asked if it was a new hotel and we were told that it was not but had been undergoing renovations. I was given a bag with 2 waters and some snacks for being a BW Rewards member. The room was clean and in excellent condition. We found that we could have a free shuttle to the airport. We requested a wake up call. The call and the shuttle were both on time. Would highly recommend this BW Plus.

This is the first time I have stayed at this hotel. I was impressed with the patience of Igor with my inability to login to my Best Western account. Bed was comfortable, room smelled and looked clean, did not use the pool so I can't comment on that. The walls are paper-thin. The breakfast was supposed to be served at 6 a.m. It did not fully come out until 6:10 which is a problem with me because I had to get to work. Many choices for breakfast. The scrambled eggs had a salty flavor for some reason. It had said bacon on the metal breakfast container when I came down to the breakfast area. But when it came out it, they change the sign and it was Canadian bacon and that personally I did not think looked very good. I did like the complimentary cookies and brownies and the strawberry infused water and newspapers.

I think it's wrong to charge for an extra person when you rent a room with 2 beds, the closet door was broken and hanging/ resting against the closet, the shower curtain rod was puked down and the curtain wouldn't stay closed. The pool and hit tub were full of unsupervised children. Or neighbors were very noisy but we didn't mind. But the consierge banged on our door at 12:30am and rinds is we would have to leave it'd they received another complaint. We were sleeping when this happened. I will never stay in this hotel again.

Service at the place is excellent! Stay here often and it is located right near airport. Good parking. Workout room, pool and breakfast included. Rooms always kept nice! Best Western has really stepped up. Very reliable for being consistent.

It was nice having the in-room jacuzzi, and the hotel was quiet. The bag of goodies upon arrival was nice too. However, I did not like the pillows -- no soft ones. Also, it appeared that the bed-side lights were not working. Or if they were, I could not figure out how to turn them on -- tried all the switches. Nice to have breakfast included -- pretty typical fare. Although it's near the airport, it felt like quite a drive (it was late and I think I took a wrong turn as well). Next time I need a hotel near the Manchester airport, I think I will try another place, but this is an OK option.

Staff were friendly, good restaurant close by, had a great sleep in a room with a king bed, was clean and quiet. breakfast was good. lots of parking available. came for a concert in derry, would stay here again

We were very satisfied with our experience at this Best Western. Liked the new colors . Everyone was pleasant helpful . Room was clean . Got onto the internet easily and it was fast . Housekeeping kept our room supplied with everything we needed . Enjoyed our 3 day stay . We will certainly recommend this place to our friends and family .

Had a nice quick stay for business. Clean rooms. very pleasant staff. Breakfast in the morning is definitely a plus. They have more then a crappy continental breakfast. They have a waffle bar, eggs, breads, cereals, & oatmeal's. Shared parking lot with a great brewery with food.

Staff was great app wrench was very nice the rooms were outstanding the bed was awesome to have sex on the place overall was great the pool was very clean the breakfast was great they had fresh coffee on all day and night.if you needed anything they got it for you in a timely fashion .

2 night stay, during outlet road trip Hotel is conveniently located, near mall, and other restaurants Room was clean, nice size and updated hot breakfast was adequate, but not a large selection overall good price for this type of hotel

The hotel is reasonably priced and a great value. The staff are very accommodating, and the welcome bag of goodies and afternoon cookies are nice perks. We would definitely stay hee again if and when return to Manchester.

The Best Western Plus is near the Manchester airport. A great place to stay if you are traveling through, as well as to enjoy the area. It has many amenities that would not be found in a discount hotel. It's far enough away from the heavy traffic areas, but close enough to enjoy the areas eateries and shopping. Very little or no noise from the airport, even it is a short ride to the airport. airport, The staff is very friendly and helpful to those not from this area. The rooms are clean and affordable.

My husband and I stayed for four days when visiting my sister's for Christmas. The hotel was very clean with a decent gym and very nice indoor pool. Our room was well appointed with a comfortable bed and was very quiet. We slept very well. Really appreciated that there were plenty of plugs, including an adapter in one outlet, for all our electronics and the wifi was a great connection and fast considering it was a hotel. I was also very impressed with the hot breakfast. There was a large selection including eggs, sausage and home fries and the pastries were of a better quality than usual. Good coffee too and there were actual ceramic plates! It was well-staffed and very clean and he attendants were very friendly and helpful. In fact, everyone on the staff was great! We will definitely be staying again when visiting my sister!

overall a good overnight Christmas eve stay, we appreciated the pet accommodations and full breakfast offerings...check-in seemed unnecessarily long, and our king room did not have a comfortable side-chair or small couch as expected...comfortable bed though, we would stay again and recommend!

One of the best hotels I have stayed in. Will stay again weather for work or leisure. Beautiful entrance and appearance. Rooms were perfect as well. Restaurant next door has great food. Looking forward to my next stay.

Travelled to area to pick up relative at Manchester Airport. Hotel rate was one of best in area for the date and an overnight stay. Staff was very friendly and helpful. Room was clean and welcoming. Breakfast was excellent and plentiful. Would stay here again.

Excellent room on ground floor with good in room amenities. Satisfactory buffet breakfast and 24/7 coffee and beverage facilities. Extensive car parking facilities Very functional base for touring in the area

Excellent service, staff, and property. I enjoyed my stay and all the amenities. The hotel was 2.5 miles from the mall and within 10 minutes of where I was working during my stay. The room was clean and the hotel was modern. Would recommend.

Great staff, Great location! We always stay here because we know our stay will be pleasant. Close to highways(not too close)beautiful grounds,clean place,comfy beds. The staff is always helpful and friendly. Good choice all the way around:)

Facility was adequate. Room had a broken sofa bed that actually had a dangerous jagged frame bar. Control on heater/AC was antiquated and did not work effectively to control the temperature. Very dry in room when in operation. Pool was ok. Breakfast was good.

Have stayed here before, very nice hotel. Hotel is very easy to get to and is a couple miles away from hub-bub of Manchester which makes it quieter to stay there. The rooms are very nice and comfortable. Exercise room is adequate; pool is nice; but hot tub is only set at 80 so is not much of a hot tub. Breakfast selection is good. When return to Manchester, will stay here again.

All aspects of my stay were excellent. The room was fine, the staff friendly and efficient, and the breakfast was fine. There was always cleaning going on in the hallways and if you had problems, I am sure they would have been dealt with accordingly.

Only in the hotel for about 9 hours . Room, Bed, Shower, were excellent. The breakfast as always was great. Just love the waffles. I would like to come back and check out the swimming pool and other amenities. Couple of miles off the interstate system but not hard to find via GPS. Located right next to a brewery that my niece loves.

Everyone was very nice and helpful at this hotel. I enjoyed the gym and the pool during my stay. My room was clean and it was very quiet. I did not even hear the guests in the next room. The hotel is in a very convenient location. i will be returning often.

Great value. there is about everything you need here. great for family with kids. free breakfast, swimming pool, gym, arcade, restaurant across the street.. and the service is EXCELLENT. people are very professional and kind.

We had rusty water bugs and no heat and when I checked out and told the front and desk clerk about that she seem to not care one bit that I had all these problems that your hotel I wish you would honestly address these issues in a prompt manner thank you I shouldn't have to sleep with bugs at a hotel

We stayed here after flying into Boston late and prior to travelling north the next day. Couldn't fault anything, typically Best Western, local bar/restaurant was good for evening food and the Best Western breakfast very good.

The facility was great, the service exceptional. Proximity to the airport was excellent. We were driven to airport and back by a very nice driver. A special request was taken care of very efficiently. We have NO complaints!

This was my second stay at this hotel for a weekend long conference, which can be demanding for any hotel. The staff were welcoming, courteous, accommodating, and friendly!!! They made the weekend that much more enjoyable! Always love getting the welcome bag for being a rewards member.

Stayed at BW for a weekend conference. Overall, staff was friendly and pleasant. When I called the front desk for extra towels, they arrived quickly. Bed comfort was only ok at best. Decor was dates, though sizable in-room mini-fridge and microwave was a VERY nice feature. Heating and Cooling system was touchy - and left the room extremely dry.

I am sorry to report that I felt the need to write this review. I arrived at this hotel after I attended a conference. I was booked into my room quickly and efficiently. Upon entering the room, there was a distinct odor that could not be overlooked. But, to not cause a problem, I didn't say a word. I was prepared to just stay there, after all, it was for only one night. However, after checking the bed... I had to ask for a change of room. A little back story... I always call the rooms right next to the stairways the "Murder rooms", completely as a joke, taken from horror/mystery movies. So I joked with my colleague about having been booked into the "Murder Room".... anyway, fast forward, I always check mattresses at hotels for bed bugs. I pull up the corners of the sheets to inspect the mattress seems. I was happy to see that this hotel had a zippered cover all around the mattress. But... as I continued looking around the mattress I came to the side closest to the bedside table between the two queen beds, and low and behold there was a massive stain that was probably coffee that someone had spilled after knocking a cup over next to the bed .. but... after the "murder room" jokes it looked way too much like blood, and in my opinion, is sufficient evidence to suggest that the covers were not being checked and/or changed. Thus the phone call to the front desk to change my room. To the hotel's credit, they apologized and gave us a new room. That room spelled several times better and there was no evidence a murder was committed the previous evening... plus we now had the added bonus of no longer being in the "Murder room", solved all the problems right?... Umm… nope… The next morning when I went to go shower I discovered a few "short curleys" (if ya know what I mean) in the tub right when I pulled back the curtain... ya... thanks but no thanks, I passed on showering that morning. Long story short, I won't be going back.

I have stayed at this hotel over a number of trips to the Manchester, NH area and have always tried to book the Hotel if it available. Rooms clean and staff is professional, courteous, and helpful. Breakfast is great, great selection and variety. I highly recommend this hotel to everyone.

Great location and quiet. Warm, friendly help. Large, clean room with an excellent breakfast. In fact, breakfast was the best we've had for this sort venue. More than fairly priced. We'll back here again, I hope.

We stayed here for one night for a function. This hotel is just not that great, the floors are awful laminate in the room, furniture is not great. If just seems like they did an update as cheap as possible and for the price for one night - I have stayed at better in Manchester for sure. The shower and water pressure were great, that was the highlight of our stay.

For the money we spent the phone should have worked, microwave broken, iron broken and water all over my clothes, noise above running around, heat issue and they did not send maintenance until I called twice

My wife and I stayed there three nights while visiting different site and places in the Northeast. It was a short drive to Boston and Salem. Also visited some covered bridges and enjoyed the pretty Fall foliage. The staff was really nice and helpful. Clean rooms with room service every day. Little better than average breakfast but some really good coffee every morning. Will stay again if we make it back to the area,

Stayed in a standard double queen room. Price was ok. Micro/fridge in the room. Beds/room/shower all fine, but a touch tired. Cookies in the lobby in the PM, great breakfast in the AM with New England Coffee! Hotel coffee is often dreadful, so this was amazing! Areas for improvement? The pool/spa. We jokingly referred to it as the cold pool and the warm tub. Our 4 year olds didn't even want to go into the pool and they swim at Maine beaches! Hot tub seemed to be at least 15 degrees too cold. Verdict: We would consider staying again. Great brewery restaurant across the parking lot and the desk gave us a coupon for it.

The state of New Hampshire should fine this hotel for robbery. Charging those prices for the squalor that you cAll rooms is criminal. I was honestly shocked at the state of the hotel. There is nothing the staff can do. It's not their faults they're employed in this seventh circle of hell you call a best western. These issues cannot be resolved without building a new hotel or demolishing this down to the studs and rebuilding. The rooms were filthy and smelled like old dank ashtrays and mildew. Against my advice my husband got into the hot tub, shortly after the jets were turned on he was surrounded by greasy scum that came out of the jets and coated the bath tub. Sickening. Honestly. The furniture looks like it came out of a charity thrift store dumpster. I didn't want to take off my shoes or sit on an upholstered chair. The hallway that is done in cheap wood laminate reverberated sounds all throughout the night. One of the worst hotel experiences I've had and I'm a frequent traveler. If my vacation wasn't ending the following day I would've immediately checked out. I feel completely robbed. I would've been better off sleeping in my rental car.

I was concerned at first that being near the airport it might be noisy. Not at all, found it very quiet, comfortable bed and great choices for breakfast. The outside landscaping is very welcoming and the restaurant next door made it easy to get a good meal after a long flight and late check-in. Love the chocolate cookies at night and the water with fresh strawberries floating in it in the morning. The thank you bag of snacks at checkout for being a Gold Rewards member was a nice surprise.

Decent priced hotel that is located near the airport. Tired room that could use updating. The vanity and sink is located outside the bathroom. The front desk clerk was very rude. I will not be staying here again.

We've stayed at many hotels and motels over the last few years but we always look for Best Western because we're never disappointed . Their facilities are always extremely clean inside and out. Extremely comfortable and a good value.

I was here 3 nights and was pleased with everything about the hotel. Rooms included a microwave and mini-fridge. The breakfast was amazing - great choices and delicious to eat. I was attending a conference at this hotel and the catering was great.

A beautiful state to visit during the Fall Foliage Season. The hotel is located 10 minutes from the heart of Manchester. On S. Willow, a main avenue, with a Longhorn Restaurant and a Japanese Sushi Restaurant close by. It is a large conference center with many amenities and cookies and beverages served every afternoon at 4:00. Manchester has the Currier Museum which is a gem to visit. Many of the main highways lead to Manchester making it a transportation mecca. You must visit Lake Winnipsauke and Mt. Washington while you visit. I definitely recommend this hotel.

We stayed in mid-October and the foliage all around the property was marvelous, as was the hotel. I appreciated all of the fresh fruit options at breakfast and enjoyed the breakfast pastry. Also delicious cookies when we checked in. We will definitely stay there again.

This hotel impresses because of the attention to details. As you drive in, the beautiful landscaping catches your attention, then the staircase in the lobby impresses. The staff is efficient and helpful and then the room is spacious and comfortable. Breakfast has a large selection of delicious food.

The staff at this hotel made all the difference. Their level of hospitality and professionalism was high grade. The grounds were surprisingly peaceful. And the restaurant was quite good - unique and delicious options. Especially good was the quality, amount and variety of foods at the conference meals. Only the dirty carpet and a few maintenance items needing attention were on the down side.

Had a conference here and the site was beautiful close to airport and shopping, but mostly I was so happy with the knowledge of gluten free. They even use gluten free rolls for all their events for all the guests, and non-gluten free conference goers didn't know the difference. It was clean and everyone was friendly.

Best Western is our go to hotel when travelling in the US and Canada and this one is another example of why we choose BW. The hotel is quaint and the grounds beautifully maintained. The staff was helpful and the "goody bag" for rewards members was a pleasant surprise. Check in and check out was quick. The room was spotless and bed very comfortable. We enjoyed the breakfast which had a nice variety of options. The breakfast area was also well kept. Overall we thoroughly enjoyed our stay and would not hesitate to visit again.

Came to town just to see a old friend. Very friendly person at the front desk and helped us out. She had us join the Rewards Program and explained. It was a huge room and very comfortable ad clean. Breakfast was good, too. Many choices. Second time we have stayed Here.

Being set back and having the Brew House next door were real pluses. I noticed we weren't the only ones in need of transport to Airport before their shuttle starting time of 5:00 AM. BW might consider starting at 4:00 AM. The places closer to airport with 24 HR shuttle service aren't as nice and seemed more expensive,

The staff are very friendly, the hotel is overall nice, the beds are ( and smell) clean, good breakfast too. the downside would be that the carpet can be cleaner. Good value for the $. Verdict: I would revisit it.

The hotel is clean and well cared for. The staff were very friendly and helpful. The location was 10 minutes from the airport, and they had a shuttle that took us there. In the next parking lot, there is Backyard Brewing, which also deliveres to your room if you don't want to walk over there to eat. We would definitely stay there again!

Very enjoyable experience. My room was very clean. Shower was hot. Bed was comfortable. An the breakfast was immaculate. The people that checked me in were phenomenal as well. Can't wait to come back.

We stayed here for a NASCAR race and were pleasantly surprised. The grounds are beautiful, the staff was friendly, and the room was great. The price was excellent given that it was a race weekend - we didn't feel we were charged extra like many of the other hotels we considered (and it's only 35 miles to the track in Louden).

Best breakfast we have had in a hotel. Room was very clean. We had our pup with us and he was very comfortable as well. The staff were all amazingly friendly and helpful, including the manager. Beautiful place to stay. I will be back

Very nice high quality hotel in quiet setting with nice, quiet and peaceful rooms with a picturesque,Wedding Friendly Lobby Courteous, friendly staff and an overall pleasant stay. Convenient distance to Airport, nice dining and shopping.

I stayed her overnight on a business trip. The staff was friendly and made me feel welcome. The flooring in the hallway is wood laminate, which looks good but my foot steps were pretty loud. This did not seem to be a problem as I did not hear anyone outside my room through the entire stay. Breakfast runs 6-10 on weekdays, it smelled good but I just missed it. There is a brew pub within walking distance, I was given a coupon for it but ended up having food delivered. The room was very clean and the bed was comfortable. The Infinity cable service offered more than enough options on the TV. I definitely would stay here again.

Everything amenity or fixture was installed perfunctorily but offered almost no utility. There was some work around needed for everything, turning on a light, adjusting the temperature, keep the tub drain open, or using a wall socket. The most satisfying part was when I finally got to drive away.

Enjoyed my stay, room was clean, quiet and comfortable. Grounds were beautiful. The breakfast was much more than I expected, the food was hot, and the taste was more that I thought it would be, the staff kept the table cleared and washed clean after each use, and the food was replenished quickly when empty.

Came to visit family. Stayed two nights. Had stayed here before. Was not disappointed. Check in was quick and easy. Had already been upgraded to a room with a jacuzzi tub. Liked the little welcome gift, water and some snacks. The rooms are slightly dated, but they are immaculate. The room was enormous, we never felt crowded. Breakfast was plentiful. Usual assortment, cereals, breads, waffles, etc. I love the all day coffee/tea/fruit water offerings. Nice touch. Plenty of parking. Nearby to restaurants, gas stations, the mall. Found the best rates on the best western website.

The location of the hotel near the White Mountains is great and the hotel itself is excellent. Over the past twenty years or so we've stayed at the hotel dozens of times and have always found it an enjoyable experience!

Our overall rating would have been higher but for the dreadful service and quality of food we received from restaurant which sits nearby the hotel. But first to the hotel itself and the staff. The hotel is of a high standard, clean, well designed with ample parking and a good selection of food for breakfast. The staff and especially those who were working the evening we arrived could not have been more professional and helpful. A credit to the company! Had we just been scoring the hotel and staff we would have given 100% However we also visited their restaurant which is only a short walk. We ordered some drinks and food but when my drink order did not arrive I explained to the waitress that we had come a long distance and were tired and could they bring my drink and our food as soon as possible. Our order arrived soon after, but we then discovered that the french fries were very cold and part of my son's battered fish was hollow with nothing but batter. The waitress apologised and eventually returned with 'replacements' as she was about to leave my wife noticed that we had not been given cold slaw which she believed was on the menu. The waitress assured us it was not part of the meal and as we no longer had menus in front of us and were even more tired we reluctantly accepted what she said. She returned a few minutes later with the slaw and said she and the chef had made a mistake. As we began to eat our meal my son noticed a large hair attached to the batter of his food and I immediately asked to speak to the manager about all that we had gone through A lady approached us and stated she was the manager and was fully aware of what had taken place and 'would take care of the bill' I explained that as had only eaten 4 french fries and were unwilling to eat anything else it was the least she could do! I also informed her that we were very unhappy with their service and quality and as Platinum members we would be writing to Best Western about our experience. To my amazement the manager became very indignant and stated 'that as I have taken care of the bill it is very unfair of you to contact the company' We quickly left the restaurant and informed the hotel staff of what had just happened. They apologised on behalf of the company and asked if there was anything they could do to help We were so tired by this stage we ended up having coffee and cookies for our evening meal It is by far the worse experience we have ever had from this company which we have used on many occassions and I WILL be writing to Best Western direct!

I've stayed at this hotel several times. Never been disappointed. Stayed from 7th to 11th. Very comfortable. Near everything. Very nice rooms and breakfast is exceptional. I highly reccomend this,hotel when you are in Manchester. Close to,airport too.

The hotel & room were clean and well maintained. Staff was very cooperative, friendly and helpful. Breakfast was good and food fresh. The experience was pleasant and enjoyable. Location provides easy access to highway.

Best Western Plus Executive Inn & Conference Ctr in Manchester, NH - great location, really nice place. Has a great brew pub with good food right on the grounds. Nicely appointed rooms, with a fridge and very comfrtable beds. Very clean, tub and toilet separate from a double sink. Free wi-fi, breakfast, pool and health club. Had a great visit with family from midwest - we stay here every year!

Its been almost a year now and I can't believe I let this much time go by without taking time to write reviews of the places we stayed an attractions we visited last fall. Now we are planning a return trip to the north east. We spent two nights at the Best Western Plus Executive Court Inn and found the accommodations were first rate. The room was clean and the staff was extremely professional and courteous. The restaurant next door was one of the best meals that we had on our entire trip. Trust me, you don't have to be on the edge of the coast to have a great meal. Please let me recommend the scallops, because they were the best I have had in quite some time. Our stay in Manchester couldn't have been nicer because of BW and it's staff. thank you so much. TC

Excellent value for the money! I would go back in a heartbeat, the staff was very good and they were very attentive to your needs. The overall Hospitality experience was wonderful and I will come back again thank you very much for all that you do.

After staying for 4 nights, we decided to extend our stay for 2 nights and the staff honored the same rate, even thought it was a holiday weekend. During the long drive home to NY we thought we left medication in the room--Had to call the hotel from the road, and they went above and beyond to check the room and also check lost and found while I was on hold. (We eventually found it in our bag!) Staff was excellent, room was very nice, clean and quiet and the breakfast was pretty good too. All in all a great stay and we would definitely stay again!

This Best Western Plus has really step things up for the Best Western Chain of Hotels. I would normally past by a Best Western when searching for hotels online but after staying at this hotel I will give the plus a absolute A plus.

Whenever I am in Manchester, NH, I stay at the BWP. Great staff, great indoor pool (I am an aquatic exercise nut), great location, and good price point. Excellent long term parking on site, when I use Manchester Airport.

Enjoyable stay. Disappointed with pool temperature. Hot tub was great. Free breakfast was pretty good. Cookies in the lobby after 4:30. Room darkening curtains worked extremely well. Very pleasant staff!

Staff was friendly and accommodating! Nice and clean hotel. Next door to The Backyard Brewery which some of us visited and was a great place too. Will most likely go back the next time we go up to visit my brother and his family.

over all great experience's, Room's were clean, overall hotel was clean. Everyone we meet were super nice and helpful. Picked us up at airport, were there in no time and very friendly and even offered us places to go see while we were there. So we would definitely stay again, It was much nicer than some resorts we stay in . So I give them a thump's up.

I stayed in an ada approved room. Which was in need of repair.The shower seat was pulled out from the wall 2 inches,You could see it was not safe to seat on. I had to shower in my wheel chair, no fun. The water pressure was so poor coming out of the hand held shower, it was difficult to shower. You would have thought the maids would have report the problems.The breakfast was poor quality. I would not stay there again.

We loved the room (2 queens suite), the pool area and the fitness center. Not 5/5 because the breakfast. We were there 4 nights and each morning it was the same story: the 3 women working in the breakfast area spend most of their time in the kitchen with cell phone in hand and we have to ask for refilling.

I stayed at the hotel for three nights and also attended and Education Seminar for three days at the Conference Center. The hotel stay was great - the room was nicely decorated and the bed comfortable. However the best part were the staff - the front staff took the time to answer questions and were very friendly - and the staff at the Conference Center who served the food were wonderful they cared about our needs and wanted everything just right - you don't see that quality and attention to detail that much anymore. Thank you!

Best Western was an excellent location for a family wedding get together. The hotel was clean, the staff very helpful, and we all enjoyed the facilities. Would definitely recommend this location for anyone planing this type event.

We had a great weekend getaway. Best Western was just what we needed. Thank you for your accommodations. The room was clean and quiet. Great for some needed R&R. We hope to return again in the Fall or Winter.

I stay here every time I am in the area. I am always made to feel welcome and appreciated. The rooms are clean and anytime there is a problem which is not often it is fixed asap. Breakfast is great and so are the cookies at night. One nice touch is the infused water in the lobby

Place was clean, comfortable. Staff were friendly. Had inside pool and game room as well as gym that I didn't have a chance to use. Enjoyed the rocking chairs that were outside the front door. Grounds were pretty. Plenty of parking.

The hotel is clean but dated, the bathroom in my room had torn wall paper and the bed was a little on the lumpy side. The restaurant was good but overpriced for the size of the servings. The elevator was painfully slow . The free breakfast is average at best.

My husband and I have been staying at the Best Western over 8 years when there are functions at the Executive Court which is right next door, walking distance. We love that they have breakfast which is included.

Nice hotel, with great amenities. Breakfast was superb and the pool, gym were good. Loved the grounds and the grounds décor. Great facility. The staff were very helpful and great. The price was also affordable.

This hotel was a wonderful experience for us. We were greeted with a smile, gift bag filled with goodies and invited to join the Best Western Rewards, which we did. From beginning to end this stay was a very special experience for my husband and I. Next time we plan a trip to New Hampshire, we will call this property first to check on rates and availability.

Beautifully groomed grounds surround this Best Western Plus Hotel...I felt like I was at a spa. The free breakfast was very good and had a good variety for all ethnicities to choose from. They offer delicious homemade cookies and brownies for guest in the afternoons...Did I say DELICIOUS<3 !!!!!

I attended an arbitration held at this hotel and stayed the night before. The room was fine and of ample size. The conference room facility was large, although it was in the basement of the hotel along with the gym, the pool, and the laundry. Breakfast is included at this hotel but I would not recommend it. I had cereal which was mis-labeled as a different brand from what I believed i was getting. The eggs seemed to be processed or frozen. In my room the air conditioning was a little deceptive as the wall unit instructed the user to use the wall control. Nothing worked. When I called the front desk I was instructed to utilize the unit's controls even though the instructions say not to use them. I would recommend that each room with that issue should be marked better. It appears that this hotel may be the best in the area.

Not sure that I want to share how my family and I appreciate this hotel. This BW is not your Ritz Carlton and some of the decor is dated - but I was told it's being updated. HOWEVER - its kept really clean... in a safe area and you really do get 5 star treatment with customer service excellence.

This was an overnight trip to attend a Wedding at the home of a family member. To book it was quick and simple. The hotel was clean inside and out! The room was like new and spacious. The room came with free breakfast which was fantastic--everything was fresh and hot --and no waiting around for the staff to refill anything. The staff never got in the way when it came to Ge ting your food--the same staff was polite and courteous to the guest. The only downside was the strong smell of chlorine throughout the first floor and in the elevators from the pool on the lower level. We did not have the opportunity to eat at the new restaurant that was recommended by the staff and who dies the room service orders --maybe next time.

Pros: Professional and courteous staff. House Keeping is on top of keeping the rooms clean. Affordable. Visually appealing. Cons: The guest rooms are getting run down and have several minor issues that tend to add up. Hire or expand the handy man staff. The breakfast buffet is hideous. Our group of 20+ ended up going down the road for breakfast to get better food. Frozen Egg paddies that are thawed out? No thanks. No Bacon? No thanks. Up the quality of this offering and get a cook on duty to handle this process. Currently it comes off cheap and what you get does not hit the spot........at all. Those two cons get addressed and the place is a good solid 4 star rating.

We had a wonderful experience. The breakfast buffet was above average. The pool and hot tub were well used by us. The grounds were manicured and provided a a pleasant space to relax, read and stroll. If at all possible, we WILL use Best Western for our future vacations and break-away-experiences.

Great trip. Stayed a few days to golf - perfect location. Loved the bed and jacuzzi. Breakfast was very convenient and nice to have included. The food was okay...your typical complimentary breakfast food. We will go there again.

Good location, easy in easy out, very nice restaurant on site, quiet setting, well groomed grounds. We were visiting family in Manchester, and this hotel was located only a few miles away. Easy access to I293 and Rt 101.

The staff was extremely friendly and helpful. The room was very clean. The decor was nice. The outside garden was beautiful.We were there to attend a wedding. Overall one of the nicest hotels I've stayed at.

Staff were exceptionally accommodating as we were part of a wedding guest party.The rooms were modern, clean, comfortable with refrigerator and coffee machine.The bed was extremely comfortable! The price was very reasonable given the generous size of the room and the high end bath products provided . Location was good, set back from main road so it was quiet. We did not use the swimming pool. Breakfast was OK.

I have always stayed at Marriott brand hotels, and this was my first experience with Best Western Plus. I was very pleased with everything at the Best Western Plus hotel, in fact so pleased, I will be seeking out Best Westerns whenever I travel.

Great staff, clean, and friendly! Food for breakfast was different every day and equally yummy. Lots of variety for all appetites. They put out cookies in the lobby for the afternoon slump and provide for all types of guests from business to family. One family had a take out dinner in the breakfast room and the hotel accommodated them with grace. Great stay!

I stay here 2-3 times a month, and this hotel is one of my favorite Best Westerns to stay at. The staff is always professional, courteous, and helpful. The rooms are always clean and comfortable, There are lots great places to dine close by. Their breakfasts are always very good, with a great selection to choose from. It is a great way to start a day. This hotel is a great value for my money.

We stay at this Best Western on our trips to Maine every two years. We fly out of Manchester back home, so it is only a one night stay. We have never been disappointed in the cleanliness, hospitality or the food.

Everything about my stay at the Best Western Plus was a pleasant surprise. I checked in easily with a very pleasant receptionist who in addition to getting me checked in, arranged for a shuttle to get to the bus station the next morning. The room was spacious, spacious, very clean and the king size bed was most comfortable. I also appreciated the mini fridge and microwave oven. The next morning I used the workout and weight room and after getting cleaned up, I enjoyed the breakfast of an omelet, sausage and potatoes as well as pretty decent if not fabulous coffee. In addition, they were very helpful in trying to track down a misplaced item. (must have fallen out of my bag at Logan airport.) All in all a most acceptable stay. I'll definitely be back#

We had to change rooms b/c our room started to smell like someone was smoking in it. Not sure if it came from another room or outside & somehow vented into our room. We were upgraded to a suite. However, the suite air conditioning unit in the living room area would not adjust so it was always btw 59-61 degrees! Freezing!

Hotel was clean, rooms a little dated, but cleanliness is whats important to me. Breakfast is EXCELLENT, lots to choose from and great quality. Staff is SUPER friendly and welcoming. Nice pool, hot tub and fitness area.

Had a one night stay at the BW+ and were completely satisfied. Check in was super fast and welcoming. Friendly staff throughout our stay. Rooms were clean and fresh. All day coffee/tea and fresh fruit water is a nice touch. Breakfast was excellent, many choices of hot and cold items. Modern updated hotel. Would definitely stay again if in the area.

We couldn't be more pleased with our stay. This was the first time will use this hotel and we couldn't be more happy. Our room was nice and clean and comfortable no complaints at all staff is extremely friendly and helpful. The free hot breakfast was amazing and it changed daily so you weren't always stuck with the same thing day after day. The stuff for the breakfast made sure everything was full and rotated everything was fresh and perfect. We also like the game room it was a lot of fun to just go and play pool or video games the pool was clean the only downside to the pool is it only 4 ft deep and its entirety we would have liked it better if it was started at 3 foot and went as deep as 6ft or more. During our stay the elevator closest to our room broke down and for the rest of our stay we had to walk farther to the second elevator that would be the only negative thing we would have to say about this hotel. We will definitely be using this hotel anytime we are in the area. Overall our experience was amazing and we couldn't ask for more.

The staff at checkin and checkout were very nice, helpful and courteous. Everything and everywhere in the hotel was spotlessly clean, thanks to all of the housekeepers. The beds and pillows very comfy. My only complaint was that the temp. control didn't work. I couldn't turn the temp. lower. I didn't say anything until checkout because was unpacked and didn't feel like changing rooms. I did tell the staff at checkout and they were very concerned. I know they will fix it. That being said, I will stay there again if I have to go to to Manchester NH again.

Super friendly staff, clean comfortable room and amazing free hot breakfast with a niffty waffle maker and berries, warm syrup to put on them!! Enjoyed my stay!! They offer fresh baked cookies in the lobby every day too!! It is a just 2 miles out of the hustle and bustle which I also liked..quiet.

The hotel is large. Our room was very nice. Breakfast was good. The welcome bag was unexpected, fun, and appreciated. What was missing? Welcoming and friendly staff. Not a one wore a smile or seemed like they were happy to be there.