Best Western Plus Madison-Huntsville Hotel,  Madison

4.5/5  - based on 292 guest reviews.
9035 Madison Boulevard, 35758-1703, Madison, United States - See map
+1 256 772 7170 +1 256 464 0762



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> Room 1

1 adult


Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Free parking
    Free parking
  • Outdoor pool
    Outdoor pool
  • Restaurant
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
  • Video rental
    Video rental
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TripAdvisor Traveler Rating
based on 292 traveler reviews
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The Huntsville International Airport is only minutes away from our Madison hotel, so it's easy for business travelers and frequent fliers to catch their flight. However, this may be the final destination for many guests, especially those who are in town to visit the U. S. Space and Rocket Center. Whether you're visiting to enjoy Space Camp or are on business with Cummings Research Park, our Madison hotel is designed for your comfort. With the best service in town and quality amenities, guests feel right at home. Our convenient location is complemented with a free shuttle within a five-mile radius to service your Huntsville area needs. This makes it easy to get around and explore the area. We're well known for our customer service, and friendly staff members are happy to provide guests with recommendations. Our full-service hotel features the Port of Madison Cafe and well-appointed rooms for a peaceful vacation. Enjoy the local Huntsville Botanical Gardens, Marshall Space Flight Center, Redstone Arsenal and Bridgestreet Town Centre. There's plenty to do in Madison, and guests at our hotel are in the best location to easily explore everything available. From shopping to fine dining, the city is at your doorstep. NASA is a big draw, but we're also proud to regularly host business travelers in town with Lockheed Martin, Boeing and Northrop Grumman. From Navistar International to Intergraph®, business travelers especially enjoy the prime location and top amenities of our Madison hotel. Whether you're in town for business or taking a family vacation, it's important that you're close to all the action. Our Madison hotel makes it easy and quick for guests to travel to the area's top Huntsville destinations. We offer a free, full American breakfast featuring hot eggs, bacon and pastries along with a wide selection of additional breakfast favorites. Reserve a quiet, spacious room at Best Western Plus Madison-Huntsville today! Enjoy your stay.

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Room 1

Guest reviews

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based on 292 guest reviews
Certificate of Excellence
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Business Business 103
Couples Couples 45
Family Family 97
Friends getaway Friends getaway 19
Solo travel Solo travel 18
Sleep Quality
Best Western Plus Madison-Huntsville Hotel,Madison
  • 1
    « Stay away from this hotel | Extremely rough with hotel guests »

    Hotel Management and Customer Service included Tiffany Caudill [phone # 256-772-7170] extremely rough with hotel guests and guest accommodation requests. In hotel regularly been played loud music by third parties (church gathering) and Hotel management completely ignoring guests complains about such noise. If you as hotel guest try to complain about loud noise or music, Tiffany Caudill and will remove you from hotel by calling to local police. Once again highly recommended to stay away from this hotel by any cost. Rough on guests, unaccommodating, ignorant and obnoxious

    « It's big »

    This hotel is huge. Lots of rooms bar restaurant work out room pool ect. The staff here has always treated me and my co-workers well. The front staff is very professional. At times depending on airport traffic ( people arriving ) you may have to wait a few minutes to get che KED in but once you check in and get to your room they are comfortable clean and mostly quite.some rooms seem a little dated over other's but let's face it are that away.

    « Best breakfast ever »

    This hotel has the best hospitality of them all, especially the breakfast. Super layout. always hot. Excellent location. Front desk and shuttle drivers are awesome. always willing to please. will drive you anywhere at anytime and always have a smile.

    « Road trip »

    This a reasonably priced hotel close to Huntsville and the Space and rocket museum. Great breakfast, clean room, lousy wi-fi. The bathroom was small, but the room was nice. It is a large hotel, with a confusing layout. Would definitely stay again if in the area.

    « Very great experience »

    This was the best hotel in our recent travel. The staff was great and the lobby and area were clean and large. The breakfast was by far better than any other I have stayed in. I recommend this hotel for anyone traveling in the area.

    « We enjoyed this hotel »

    A very nice hotel with a spacious welcoming lobby. The room was clean and roomy and the staff was very nice and helpful. The rate was reasonable for such a nice hotel. I would recommend asking for a room on the second floor though, the voices from the lobby carried down the hallway of the first floor.

    « " Really close to the airport, great breakfast buffet" »

    This place is a good bargain when you get it through Hotwire.My room was clean, the bed was good for sleeping. The breakfast buffet was excellent, with hot and cold food milk , coffee, juice, fruit. You won't go hungry. The hotel bar and restaurant was open from 5-10. I got the chicken salad and a beer for $12.00. The BBQ ranch dressing was amazing! This will be my destination hotel in Huntsville!

    « Best complimentary breakfast around »

    This was the third time I've stayed at this hotel and each time was a pleasure. The hotel staff is friendly, helpful and very business like. The rooms and all the amenities were always clean and functional. The complimentary breakfast is one of the best I've had at any hotel/motel. The hotel is convenient to the airport and is easily accessible from a major highway. I would be glad to recommend this hotel to friends and family.

    « Very Good BW Plus »

    This was our second stay at the Best Western Plus Madison-Huntsville. The hotel has everything we've been accustomed to expect from Best Western ? a clean, comfortable room, a good, hot breakfast selection and courteous service. It is definitely one of the best BW Plus hotels we've stayed in. It has a large outdoor pool, and a restaurant and bar (that is open in the evenings) separate from the large breakfast area. We would stay here again if we're back in the area.

    « Nice hotel »

    We had planned to spend 2 nights at this hotel, but opted for 1 as the bed we had was not comfortable. Also could not get the room cool enough for sleeping. Breakfast was pretty good - eggs, yogurt, waffles, oatmeal - a nice variety of other things. Coffee was very good. Overall a nice, clean hotel. Not sure if it was just our mattress that was the problem, so not sure if we'd stay here again.

  • 5
    « The BEST BestWesternPlus EVER - 100% WORTH IT! »

    I've stayed at a few Best Western Plus hotels the past year or so. However, out of all the ones I've stayed at (in various states) ...this one tops them off! They are very nice, willing to work with you to make your room rate better, professional & courteous, willing to accommodate where they can, very clean & comfortable! In a good location (close to airport, Walmart, various fast food & regular restaurants, as well as gas stations). KUDOS TO A GREAT STAFF!

    « Comfy beds, clean rooms, very nice..... »

    The people are very pleasant, the rooms are clean, the beds comfortable. Plenty of towels and wash cloths. More security than other local hotels. Breakfast has a big variety of offerings and the hot foods are refreshed often and are plentiful.

    « Decent Hotel/Great Breakfast »

    This is an older hotel. Our room had a musty smell when we first got there but after turning the air on it quickly went away. The bed was very comfortable and all appeared to be be clean. The bathroom was clean and I was impressed with the included breakfast. They offered waffles, bacon, sausage patties, sausage links, hash browns, biscuits, toast, gravy and more. There is more than enough to satisfy most if not all travelers. Also the WiFi worked fine for us. Entering and exiting the property is very easy with quick access to the interstate I-565.

    « Stopover »

    We stayed as a stopover on a trip. The room was comfortable and clean. The nice thing is there is a bar/restaurant on the premises so we could have a few drinks and watch a football game as a group. There is a shuttle that offered to take our group anywhere!

    « disappointed »

    According to most Best Westerns this was a poor example. I wanted my friends to see how nice it was to stay at Best Western and it just didn't meet the quality of most Best Westerns we've stayed at. Asked for a non-smoking room on ground floor and was given one that had a very strong smoke smell. So we had to go to 2nd floor. Just glad they had some vacancies.

    « A nice, quiet hotel »

    We stayed one night at this hotel as part of a girls weekend getaway. Our room had 2 double beds, a microwave, TV, fridge and coffee maker. The room was a nice size and very clean. Our one complaint was that we couldn't figure out the TV. We finally were able to watch it, but we never did figure out how to get a guide on it to see what was on. This hotel serves a free breakfast and they seemed to have a lot to choose from. The pool and hot tub were still open and that area was clean as well. There are some stores across the road and a handful of restaurants to choose from as well. The area in general was quiet and felt very safe.

    « Great value for the money - Comfortable amenities - Food was simple yet very good »

    overall very good value for the money - breakfast buffet was simple yet very good - nothing fancy but delicious; beds were very comfortable; restaurant food was also basic but was delicious! location was ideal - definitely would stay there again and recommend it to others

    « Old and not so well maintained »

    Room smelled of cigarettes and ants lived in the sink. Better after switching rooms, but the second room had its issues, too. The staff was very accommodating. I'd stay again, but only if I had no better option.


    Totally enjoyed by stay! I felt safe, comfortable and the room (hotel) was clean. Staff was helpful and friendly. Just want I look for in a hotel. They also provide an awesome breakfast. Can't wait for my next visit.

    « I love this hotel! »

    Let me start by saying I visit a lot of hotels. Between traveling with my husband for business, and the occasional vacation , I have definitely seen my share of good and bad hotels! This one is rated at one of the best experiences I've had. The staff is amazing, and the hotel is well maintained. It's full service from the moment you wake up to a hot breakfast to picking you up when you've stayed out on a Saturday night. The lady who cleans my floor greets me with fresh towels even if I don't want my room clean. I just can't say enough good things about it. Thank you to all the employees for making a hotel feel almost like home!

  • 2
    « Hold your breath »

    I've stayed at this hotel on several occasions through work. The hotel offers the basics that would be expected, with an above average free breakfast. Their fitness room smells terrible and is not being addressed with anything but a small ionizer in the room. It's so bad you could gag from the smell when you walk in! Another complaint is the wifi speeds. It's 2016 and I can't connect for a reliable fast network here. Not good.

    « Amazing place »

    The rooms here are pretty basic but this Best Western has a bar and a restaurant inside! Great seating in the lobby area and the breakfast room is sizeable as well. Hope we can visit again! They have an outdoor pool and a well equipped exercise room. Plenty of parking as well.

    « Great Nights Sleep and GREAT BREAKFAST! »

    This hotel was GREAT. Clean comfortable room, great mattress and wonderful pillows. The free Breakfast was amazing. Everything you could possibility want to eat. Stocked and fresh with a very roomy breakfast area. The staff was very friendly. If I am ever in this area again I will defiantly stay here!

    « Thanks Best Western Plus »

    The staff of Best Western Plus in Madison, Alabama were very friendly and helpful to my family during a recent stay. Rooms were pleasant, clean and comfortable. The complimentary breakfast good, it was actually cooked in their kitchen. Food in the restaurant/lounge was much better than I expected and their staff were attentive while yet giving our extended family much appreciated visiting opportunities. Every staff member I had contact with was friendly and helpful.

    « Nice! »

    Very clean hotel with a great breakfast offered (including scrambled eggs, sausage & bacon). I was disappointed that the bathroom countertops were not higher & that the shower head was alittle too gentle for me. We did have some problems with loosing the wifi several times, some of our party had to go outside their room to even get it. We were on the pool side, they were not.

    « Awesome »

    Stayed here when it was the holidayinn years ago decided to try it and was not disappointed In fact I think it was better due to the free hot breakfast and I'm not talking just waffles I mean sausage eggs hash browns Buiscits and waffles and the usual cereal fruit and pastries this was well worth the bit more than we usually pay when we visit Huntsville. We will be back

    « Great breakfast »

    This is a standard three star hotel. The breakfast was better than expected and they did a great job keeping well stocked even toward the end of breakfast hours. It was clean and quiet. It was nice to have the refrigerator and microwave. I agree with other reviewers that the wi-fi is bad at the back of the hotel, while good in other parts. The room was quite humid and the only way to control humidity was to run the air conditioner cooler than we preferred. I also agree with other reviewers it could use some updating. Overall good value for the price.

    « Good Value »

    The hotel is somewhat dated in appearance but overall a very good stay. Staff was friendly and there is a lounge/restaurant on site. Room could use some updating but overall was comfortable and clean.

    « Excellent Value, clean rooms, and a lounge »

    I had buisness in Huntsville, but I couldn't pass up the value on the Best Western. Although little bit outside of downtown Huntsville, it was easy to get around, and was close enough to where I was working, and not too far from a really nice mall.

    « Clean, Quiet and comfortable. »

    I stayed two nights while on a business trip. The room was clean and comfortable. The staff was friendly and there are plenty of restaurants close by. I will definitely stay here again next time I'm in the area. My only issue was the WiFi is spotty if you are towards the back of the property.

  • 5
    « Very nice »

    West side of Huntsville and space center. Good location to airport and eats! Downtown about 10 miles.It is an older hotel but in great shape. On site restaurant. Furniture appears in great shape. Beds very comfortable.Will stay again!!

    « Best Western and Best Eastern »

    I truly enjoyed my stay at the Best Western Plus in Madison. The price that you pay for a one night stay is very comparable with other hotels in the area. It is an older hotel, but the staff along with the amenities that are provided more than enough make up for it.

    « Consistently good »

    I stay here anytime I am in the area because it has the best staff, the cleanest and most comfortable rooms, and the best breakfast I have experienced at any hotel. It is by far the best value in the area.

    « Great for the money »

    This is my 3rd time at this hotel in the last year. From the room, to the breakfast, the amenities, hotel staff etc. you can't ask for more. The hotel and staff are exceptional. Next time I come back to Alabama I will certainly stay here again!

    « No Issues »

    This hotel was convenient to restaurants, convenience stores, and car rental. Made my reservation online and front desk staff was pleasant to work with. The room was clean, the TV and remote worked, the air unit had no issues. I would stay here again.

    « Reasonably priced, decent hotel »

    The staff was very friendly, the rooms were clean and comfortable, the pool was very nice, the fitness center was acceptable for a hotel, the breakfast was good. This hotel was in a convenient location for my needs while I was visiting Madison/Huntsville. My only complaint was that it was very humid in the room. When I checked out I did let the front desk person know.

    « Comfy room and friendly staff »

    We checked in late at night during a road trip and felt warmly welcomed by the staff. The room and especially the beds were clean and comfortable. The fitness room was cool and spacious. It was a relief to have laundry facilities. Breakfast was a real treat, with lots of options and a large dining room.

    « My stay at Best Western Plus Madison, AL »

    The hotel was very well located. It was close to the airport, restaurants and stores. The staff were very friendly and helpful. The hotel was very clean and the grounds were well kept. Every morning they had a complimentary hot breakfast with many different choices, which was very good..

    « Nice hotel »

    After traveling several hours, we decided to stay at the hotel to eat dinner. We were pleasantly surprised at the quality of food and service. Sitting by the outdoor pool, in a pleasant courtyard we relaxed as our grandson swam in the good sized swimming pool.

    « Lots of amenities »

    Great price for an above average motel. Good breakfast buffet in an actual dining room. Bar/restaurant with a varied menu. Black and Bleu salad was delicious as was the pasta with chicken and andouille sausage. They offer room service, which is a plus. (My mom was in a wheelchair and stuck in the room while I supervised moving my household, so that was why I chose this particular hotel). There is even live entertainment some nights. They have more than one shuttle, so getting to and from nearby Huntsville International is easy. Definitely more bang for the buck than other chains nearby.

  • 5
    « Its all about the POOL!! Great service! »

    This was my 2nd stay here. I just LOVE this hotel, & made a point to stay here again on my way to Montgomery. The pool is my delight. It is big, beautiful, and private. I love that it is not situated in the parking lot with no discreet access. I requested the same room on the first floor that is just around the corner from the opening to the pool. So discreet, and dont have to trapse in the halls & elevator in my suit to get there! Its the best hotel pool I have ever been for an outside pool. I get approximately 22 strokes for the length of the pool. I checked out late to get that last swim! Kudos to the cleaning staff & front desk for accommodating my desires! Always so kind and flexible and I deeply appreciate it. Also enjoy the bigger fridge in the room that can hold quite a bit! This place is so comfy and warm. I know there are newer places, more sleeker, but I prefer my "Home away from Home" and wish I could take this hotel with me everywhere I go. Thank u Best Western Plus for a wonderful retreat after a 9 hr drive. As I am staying in a Hilton hotel while in Montgomery, i miss u already!

    « Clean, Comfortable Older Motel Provided Good Service »

    I stayed at the Best Western Plus in Madison Al while my grandson attended the Space Academy. Madison is located just west of Huntsville and is part of the Huntsville/Decatur community. The Best Western Plus is an older motel that has been refurbished. While the room we stayed in was clean and comfortable ? with two queen beds and a cozy side chair and ottoman ? it would be considered small by today's standards. But it was more than adequate for two of us. The bathroom, however, was tiny. The door openIng was only about 2 feet wide ? surely not in compliance with accessibility standards. And, I could not close the door unless I stepped to one side of the toilet and sucking in my gut. But it was clean, bright and sanitary throughout our 6-day stay. The complimentary breakfast was very ordinary. First, the items did not change the entire time of our stay ? the choices on Sunday were exactly the same on Friday. The food was OK although the scrambled eggs were over cooked, and the sausage gravy was void of sausage and tasteless. The Danish were also a odd consistency and seemed ?doughy.? While the food was not that good, the service was excellent with two people continuously monitoring the area and keeping it clean. There were courteous and cheerful while not being overly chatty. When you stay someplace for a week you see and experience things that you would not notice during a one day stay. That is the case with our stay at the Best Western Plus. Some of the things I noticed: a) No one cleaned the entrance that we used daily ? there frequently were leaves, paper, and other loose items that were not vacuumed for several days (the area was probably cleaned only twice during the week); b) carpet wear patterns were very evident in the main hallways ? not sure if it was worn or dirty, c) the pool had missing tiles and d) the pool towels were in short supply and several times there were no towels available. The Best Western Plus is a clean, comfortable older motel that provided good, but not outstanding services. However, on any future trips to the Huntsville area, I would definitely consider staying there again.

    « Accommodating staff, great location-good surprise »

    Room location was to the right of the hotel on the side. Room was basic though comfortable. Bathroom small but workable since vanity sink is outside leading to the shower area. Old hotel so it had the old AC however it did blow cold air. Complimentary breakfast, was okay for me as I am a picky and healthy eater but for an honest review great addition for other travelers. I mainly had yogurt, or cereal plus my coffee and i was good though they had sausage, scrambled eggs etc so good selection. Liked the on site restaurant, friendly and accommodating staff here as well as the front desk when I needed a late check out since my husband was at a meeting and couldn't make it back in time in addition to the thunderstorm outside. Would actually stay here again. Surprised as mentioned as we typically wouldn't consider this type of hotel but we decided to try hot wire and we ended up trying it.

    « Tremendous Stay; Fabulous Pool »

    This was the first time I ever stayed at a Best Western. I was impressed the moment I pulled up. I had loads of business material as well as larger luggage for a 2 week stay. Eric was wonderful in helping me procure a cart and take my things to the room. I had a great room, #112. I wanted discreet access to the pool and a quiet room. I got it! The room was spacious, very nice decor, and convenient to the business center. The business center was the best I have ever been, though they had no essentials available. No staplers, no paper clips, no pens, nothing. The breakfast in the morning was excellent, and the men running the breakfast were delightful. D was stellar! He kept the place in impeccable condition, moving smoothly for all the patrons. Michael was always helpful, polite, and at your service. It was never the same when D was not there! The staff was very flexible regarding housekeeping, check-out, getting whatever you needed. I was very satisfied with my stay for 12 days and this would be the place I would come again without question. The pool was the highlight and I took a morning swim before I left for a 9 hour drive, because I enjoyed it that much!

    « Fairly well maintained, and pleasantly surprised »

    When I travel, I prefer to be comfortable. Who doesn't... I utilize my room as a plethora of utilities, whether it be a office or an unwind station. Traveling for work should not be a labor in itself. And to be honest, when I saw that a travel site that I use frequently had a 3-4 star property available on my required dates I was happy. Then I got the news that it was a Best western and well, it upset me slightly. Most of the Best Westerns I have encountered are 2 stars at best. This was a nice property. The personalized service, and attention to detail is a priority. Not the best restaurant on property but they are trying to make it better. Comfort and cleanliness are paramount and it is evident that there is a good management in place. Although I would say this is not quite 4 stars, it is closer to 4 than 3 so I don't mind giving it props.

    « Good location and breakfast »

    Good location within minutes to downtown and minutes to Rocket Center. Nice hotel with nice indoor courtyard with the outdoor pool. Very good hot breakfast with all kinds of food to choose from in a very large room. It is not a new hotel, but the rooms and lobby were clean.

    « Great hotel for a short stay ! ! »

    Very pleased with this Best Western Plus. Close to the airport, convenient location. Has every convenience you'd want for a short stay - airport shuttle, cocktail lounge, breakfast, business center, in room wi fi, etc. Bathrooms have large vanity counters which women always appreciate - and my room had a tub, which I prefer. So many hotels now only offer showers, no tubs - and showers ruin your $ 50 hairstyle ( for women with glamourous hair. ) Other than having only one elevator - so possibly a longer walk to your room - this place is really convenient and comfortable. Highly recommend !

    « This one is definately a BW Plus! »

    The Best Western Plus Madison-Huntsville had everything we've been accustomed to expect from Best Western ? a clean, comfortable room, a good, hot breakfast selection and courteous service. It is definitely better than other BW Plus hotels I've stayed in. It has a large outdoor pool, and a restaurant and bar separate from the large breakfast area. We would stay here again if we're back in the area.

    « Space Center Visit »

    We were in Huntsville to visit the US Space & Rocket Center. I chose this hotel because of the price point and location. It was only a few miles from the rocket center. The hotel was clean, well decorated and the room was comfortable. We were on the 1st floor and everything was nice and quiet. We had the breakfast both mornings and it was nicely done with the standard make your own waffles, pastries, fresh fruit, eggs, biscuits and gravy. They also had bacon which my son declared was the best he ever had:) The breakfast area was nice and big with plenty of tables. Located near lots of restaurants and shopping. Would stay here again.

    « Excellent Bang for Your Buck! »

    Was traveling by myself and felt very comfortable here. Hotel staff has obviously been well trained and are genuinely friendly and helpful. Hotel has been nicely remodeled and has exceptional courtyard and nice gathering spaces. LOVED their breakfast bar--better than competitors I would say! The pool area was lovely.

  • 3
    « Modern rooms but... »

    I recently stayed at this hotel and have plenty to cover. I booked the hotel through priceline and my expectations were a truly 3 star experience. It fell short of that. The hotel lobby is extremely handsome and modern. The lady that assisted me was extremely sweet and empathetic. She was the best attribute of the hotel. The location is right next to the airport which is wonderful however the area itself is not great and quite frankly a little shady. The hotel is segmented into two parts. The northern part is probably nice and the rooms open into the lobby. However the bulk of the rooms in the other section open up to the street and are less nice. This is how they offer a type of separate but not equal experience. This was a bit deceitful by priceline. The room was pretty modern. The tv had only standard definition not something expected in a 3 star hotel. The jet tub looked great other than the jets don't work. I had a gap in my door so big that the sunlight entering could literally light up my room. It was full of nice but loud construction workers who you could hear hollering outside. While the hostess was sweet and the rooms modestly modern I would never stay again. It may be a 3 star in alabama but it's a 2 star at best in america.

    « Alabama Harley Owners Group Rally »

    The hotel was very clean and everyone was very nice that worked at the hotel. Everyone went out of their way to make our stay very pleasant. They had a shuttle that took our group any where we wanted to go with in a certain area which was good when the weather was not good on Friday.

    « The BEST BestWesternPlus EVER - 100% WORTH IT! »

    BIG KUDOS! This was definitely the best hotel out of the 4 I've stayed at in the past 12 months (3 were BestWestern's; this one in Madison, AL; 1 in Dodge City, KS & 1 in Russellville, AR. I've also stayed at the Baymont Inns & Suites in Madison, AL). Originally, I thought I'd stay at the Baymont Inns & Suites in Madison again, but the CURRENT reviews for it were really low. When I checked the CURRENT reviews for this BestWestern-Plus -they had really high reviews! Now I see why & am contributing my own! ;-) Overall, the staff was really great at this hotel ?going above & beyond the norms. Everyone was so accommodating from the time I made my reservations online, as I called to confirm a specific room type, due to disability. Particularly, Kiera & Donna were very helpful with making sure I got the ADA room with the walk-in shower/fold-down seat. Also, that I had extra hangers in my room. Another gentlemen at front desk was extremely helpful, but forgot to write his name down. The shuttle-bus driver was extremely friendly & accommodating. Also, Anea (cleaning staff) ?extremely accommodating & friendly (thanks for the cleanest room I've ever stayed in at a hotel). Lastly, the food staff was very accommodating, as I had a few dietary needs (food area was very clean, well kept & stocked). The internet worked fine for me, as I had zero problems with it. Same with TV, fridge, microwave & such ...all things worked normal! I also used the gym, which was really clean & has decent equipment, TV's & such. I don't do pools, so can't comment on that, but it looked clean from my window! ;-) I stayed there for a total of 6 days & would HIGHLY RECOMMEND this hotel due to location, staff, cleanliness (very clean) & comfort (bed was xtra comfy). So thank you EACH for making my stay enjoyable!

    « Very Good, but »

    This si a very good hotel and great staff. The only issue was the fitness center. I love to work-out when I am away from home - helps keep my mind relaxed. The fitness center at this hotel had a very strong locker room smell that made it difficult to visit some of the equipment was not very well maintained.

    « Great Rooms, Great Price »

    We had a wonderful 4 night stay. This hotel had pretty much everything at a much better price than most others. The breakfast was great and the room had a fridge and microwave. I wish we could have used the beautiful pool but the weather didn't permit during our stay. Overall this was a perfect choice for us for this vacation.

    « The hotel is a good hotel, but the staff is top notch. »

    I had left an item during a stay a week earlier and when house keeping couldn't locate it. She went to the store and purchased a replacement. Completely unexpected. I am still in shock, I travel for a living and stay in hotels 200 plus days a year. I've never experienced anything like this. I can't brag enough about the Staff at the Best Western, Madison-Hunstville, AL

    « Absolutely wonderful! »

    This is a BW Plus and yes it is a plus! When you walk in the lobby you know you're in for a treat. The rooms are very modern, comfy beds, and everything you need. All staff are very courteous without a doubt. There is a bar and restaurant on site - a definite plus. Don't overlook the free hot breakfast - everything you can imagine and more.

    « Best Western Plus Madison »

    Check in staff were cold and were not very helpful. The check out staff were very helpful and pleasant. The room was clean and easily accessible from the exterior. The breakfast was good and the staff was attentive to maintaining the breakfast bar. The location was good for my needs.


    We found the facility generally dirty, including food and drink spills in the hallways. The room had light bulbs missing from the lamps. On the morning of check out, we discovered the "complimentary breakfast" service was not available until after 7:00am, which was little comfort for our early departure.

    « stay at hotel »

    I was not too happy with service at this hotel. I was not happy that the water in the shower was not hot. I am disappointed that I was charged on my credit card after I had paid in cash. I will be expecting a refund of $95.92 immediately.

  • 5
    « Road Trip »

    This hotel is very clean and the staff is also very nice. The room was clean and comfortable. Breakfast was included and it was a great way to start our day. Nice selection of food. There were several food places across the street, which was very helpful since we were driving most of the day.

    « Excellent Hotel »

    This is the second time that I stayed at the Best Western Plus in Madison and I was more pleased this time than last. The room was spotlessly clean and the breakfast was outstanding. This time I had an interior room that was much better in my opinion. Check out and in was no problem and all of the surroundings were excellent. I will probably return when I make another trip to Madison, AL.

    « my stay »

    Nice hotel Rooms are well done to meet basic needs ( WiFI , microwave, refrigerator, etc very clean beds are comfortable ) Had a problem one time with outstanding authorizations on my card that were not reimbursed but I have been there since and all ok ( so far)

    « Good Hotel, Poor WIFI »

    We visited this hotel during Thanksgiving Break along with my Grandparents and aunt. Good hotel with a breakfast buffet,and an onsite restaurant. Two things that are cons are the hotel is a maze to get through due to the layout, and the WIFI is poor and spotty possibly since we stayed on the south side. But anyway a good hotel near the airport.

    « Nice place / Enjoyed the stay »

    I stayed here for a business trip and had rented a meeting as well as a hotel room. Everything was very nice and the staff was easy to work with and helpful. I'll use them again when I'm in the area. The breakfast bar was very nice as well.

    « The best of the Best »

    This facility is what most traveler want when they are away from home. A perfect example of the "BEST " in Best Western.. If I could only take them with me when I travel I might just keep on going rather than returning home. Excellent facility with beautiful rooms and excellent beds. The " Free " breakfast was even better than expected and compares with many of the additional cost breakfast offered as some locations.

    « Great Hotel »

    I've stayed here several times and will again. The hotel is clean and conveniently located. The breakfast is great with fresh fruit, the usual items of waffles and danish but best of all eggs, biscuits and gravy, hash browns, bacon and sausage. There are plenty of restaurants nearby and it's easy access from the highway.

    « Weekend trip march 2016 »

    Just spent the weekend here. Was really surprised how nice and clean the property was. The breakfast was better than waffle house. They had everything from sausage bacon eggs waffles toast gravy and biscuits. Definitely would recommend the Best western plus. 5 stars.

    « Definitely a PLUS! »

    This was our first visit to a BW Plus facility, and it was certainly the nicest BW we've ever stayed in. There was a computer mixup and we were given a room that was undergoing renovation. We called the front desk and a clerk immediately brought us another key to a nearby room. The lobby was large and attractive, and the hot breakfast quite extensive.

    « Safety and Luxery »

    Hotel is located in secure and safe area, with security, and the beds are so comfortable. Great breakfast too. I highly recommend. If an issue would arise, the staff was quick to respond. The air & heat worked very good, and room service (maids) were always courteous.

  • 4

    This is a well appointed budget hotel! Husband and I came to Madison for a short business trip. We were extremely pleased with our room. The best feature was the shower. Nothing special at first glance, but the water pressure was amazing. We have stayed in 5 star hotels in NYC, Chicago, Denver, San Fran, Maui, etc and never enjoyed a shower more. Seriously, I took 4 in two days!!! Again, not a fancy shower, but the water pressure was AMAZING! Breakfast buffet was nice. The staff was excellent. If we are back in this area again, this is where we will stay!

    « Great Property »

    Great clean hotel with clean nice rooms. It has a nice lobby that is really homey and modern with fresh warm cookies. Great location with lots of restaurants around and of course Walmart is just down the road. Right off exit 9. Staff was polite and very helpful. 2 thoughts First: feel secure. You unless you go in the lobby u have to use a key card to get in side entrances and business center. WiFi you have to use a login name and pws provided to you. Second: If ur elderly or handicap pls let them know and stay on the first floor or by the one elevator that happens to be on the complete other side of the long building than we were. Traveling with someone older who is having health/energy issues. Pls don't think negative about that from my comment. I never mentioned since I've never had a hotel with the layout and I am only stay one night.

    « Great hotel »

    Great hotel very convenient to the space center. Chose this hotel on a recommendation of the space center. Hotel was clean and breakfast had an awesome selection of both hot and cold foods. Would stay here again.

    « Nice hotel »

    I stayed here for work. One of the nicer Best Westerns you will find. Rooms are clean and comfortable. I would stay here again. Has great rooms for conferences, weddings, etc. This place also provides a shuttle to and from the airport. There was a tornado warning and I was very impressed that the manager stopped by every room to hand us a pamphlet to tell us what to do in case of a tornado.

    « Nice »

    We requested a pet room. It was necessary to call in order to do so, so we were unable to use any Internet specials. We happened to be staying there the same weekend as college football team conducting talks with potential scholarship students...... with that being said, there was still plenty of food at the breakfast bar. All containers were kept at the appropriate temp and filled. The room itself was okay. And I mean just okay. Not dirty, even though it was a pet room (no evidence of previous pets). But nothing spectacular either. I did appreciate having a door directly to the outside so we didn't have to walk far for the dog's sake.

    « Very Very Nice!!!!! »

    It was my anniversary this weekend and my husband and I chose this hotel because I also work at Best Western in another town. It was really nice the staff was very nice as well the guy that works in the bar was super nice and you could tell he works very hard. He was running the bar and doing room service I was very impressed I wish I could remember his name however im sure they know who it is.The front desk clerk was no where near as friendly as he was. All in all it was a wonderful trip I will be happy when next year comes so I can stay there again. I loved it

    « First overnight »

    Clean double room, quite hotel, Resturant in hotel did not serve dinner until 5pm, limited fast food choices around, the Hotel is an older building, bathrooms are small yet functional. The building only has one elevator in back of the building.

    « Definitely Recommend »

    Conveniently located off the highway in a town that allows for mid city pricing as opposed to Nashville or Birmingham. Ask for an interior room and enjoy a view of the courtyard and pool below. Typical breakfast but well organized. Rooms were comfortable. I thought pillow was too high for comfort and there is never sufficient electrical for plug-ins near the bed (I have begun traveling with my own power strip). Friendly, helpful staff. I'd definitely recommend this hotel.

    « I was VERY impressed »

    I spent one night at this hotel when I was visiting my sister over the holidays. And I was very impressed. I had been on the road all day and by the time I got to my room, I was ready for a shower. I couldn't help notice the cleanliness of the bathroom and the pressure of the shower. The room was spotless and by the time I got back from visiting the family I was out like a light because the comfort of the bed was superb. In fact, the only negative was that I slept SO good that I slept through breakfast and missed it. Oh well. I really enjoyed my stay at this hotel. An Atlanta Blogger

    « Nice clean hotel »

    There were three couples in our party, in three rooms. We were all happy with our stay. The rooms are nicely decorated. The rooms are very quiet. In our room, the sink was very low and I had to bend over to use the sink. (I am only 5'6"). I found this uncomfortable and odd. The shower water temp was very good. Some hotel's water temp is just tepid. The bed was too soft for my preference but it was just right for my husband so that's just a personal dislike. The front desk staff was very professional. The breakfast bar had a nice variety of foods. The coffee is excellent! This is a nice hotel conveniently located. It has easy in and out access.

  • 5
    « Great Place to Stay »

    I have stayed at many Motels, this is in the the top 99% We found no problems whatsoever at the Motel. This motel is Petfriendly. Restaurant good food at a reasonable cost. We will stay here again. The motel provides clean, quality rooms that are quiet. Wifi works very well, enabling WIFI streaming.

    « Successful Honeymoon »

    I don't think this could have been a better honeymoon for us. Everyone was very kind. You have got to use the van as BOTH drivers we had were absolutely the nicest we could have had for us. The first giving us information about the science center before we got there that was extremely useful and the second one and I talked scifi movies on the way back to the hotel.

    « Business trip to Alabama »

    We recently stayed in this Best Western hotel in Madison while on business in Huntsville. We requested first floor because I have a cast on my foot which the hotel honored. The hotel was clean, and the rooms were spacious. The breakfast buffet was huge and complimentary. They serve dinner but we did not get a chance to try that. The hotel was convenient to where we were going in Huntsville. We will be staying there again in a few weeks

    « Shopping in Huntsville »

    Nice Hotel, We like to stay there while shopping in Huntsville. They have a very good breakfast. A nice pool area also. I would recommend it for a quick trip. It is dog friendly as well. Great eating near the hotel.

    « Got robbed »

    This is how you get rewarded at a best western by saving your reward points for a free nights stay: You get a 107.00 charge on your bank statement. You can ask several times if everything is taken care of, and be told yes, when it's not. I don't trust best western anymore.

    « Great value & pet friendly »

    Great price and well equipped work out room. Good hot breakfast clean restaurant & friendly staff. Nicely situated stop between Florida & Michigan. Older hotel Could use some updating we would definitely stay again. Pet friendly rooms with exterior doors and reasonable pet fee.


    This hotel is great for breakfast, BUT their service is AWFUL! Upon arrival, I was greeted by the best westerns worst front desk person. She acted as if I was bothering her just too check me in!! Once she did check me in, I received an occupied/dirty room?? Went back to the front desk to obtain a CLEAN ROOM and her attitude got worse! NO sorry or anything!! She also didn't inform us on anything about the hotel as far as breakfast time or location, gym area, etc. In the hotel industry customer service is everything! She was very unprofessional, rude and we will not stay there again. Gave a very dishonest taste for the hotel. Which is why its so hard to find good candidates, if you are looking for customer service along with a clean quiet nights sleep you have many options don't make this property one of them. it will be time wasted that you will not ever get back.. We choose to spend our money/points at best western.If this front desk person is the Best you can do its really sad! perhaps she's a relative or something, whatever the case is, She lost you money. Not your room, not your beds/breakfast etc.. She alone lost you our business.

    « Pleasently surprised! »

    Was very impressed with this hotel, as it is more upsacale then we expected a Best Western to be. This location is very well apportioned and maintained. Rooms very nicely done, comfortable and very clean. We felt like we were in a resort level hotel. The staff were all very nice and helpful. Breakfast had a great variety of foods (more food choices then typical of hotels), and well stocked. Staff pleasantly acknowledged us whenever we walked through the hotel. Would highly recommend this hotel!

    « RUDE »

    I just called your hotel and the person who I spoke to was very rude and refused to check to even see if you have any hotels available for Dec 4-6 after I explained to her that I am traveling alone with my daughter and could not stay in a hotel where there was only exterior doors. Seriously?? This is how you treat someone over the phone?? I will be filing a complaint with corporate. Best Western will lose me as a customer due to this.

    « Very good accommodation and service »

    We stayed two nights and will stay again. Our room away from the highway was excellent. The staff were always receptive, helpful and courteous. The breakfast was good, but disappointing to have to use plastic cutlery.

  • 5
    « Excellent value for a quality stay »

    Clean comfortable rooms and surroundings, Professional and personable staff. Best complimentary breakfast of any of the places I have stayed, in a clean and comfortable restaurant setting. Modest shopping and many decent restaurants within walking distance. High-end malls and attractions within a 15 minute drive. Hotel restaurant is decent. Although the menu is a little limited it is high quality food. Room rates fluctuate between a good value and a true bargain depending local activities. Always look forward to staying there

    « Good quick service »

    the breakfast was surprisingly great. one of the best I have seen in a long time. Very good. Good coffee too, usually the coffee isn't as good as can be. Eggs were real and very well prepared. Bacon high quality and super selection of juices and cereal.

    « A very connvient and great place to stay »

    Best Western Plus Madison-Huntsville Hotel,Madison,Alabama Is located close to the Huntsville international airport,making it an ideal place to stay. The hotel has a great staff, and provides a friendly atmospheric.

    « great hotel »

    I have stayed in hundreds of hotels the past 30+ years. I consider myself an expert. Most people want a clean hotel, comfortable bed, helpful staff and then everything else is a bonus. If your room is not clean-- a comfortable bed will not make up for that. If your room is clean but the bed is not comfortable-- that is not good either. This hotel first off must have good management as every staff member I encountered was very nice and friendly-- sincerely too not just faking it. If the hotel staff is made to feel important and respected and treated fairly-- they will take care of the entire hotel and one will notice the difference. This hotel is in the top 1% of the best I have stayed at- clean rooms- comfortable beds- great staff- pool-restaurant and bar- plus more--

    « Excellent Customer Service »

    Stayed here on 2 separate occasions in November and my stay here was excellent. Room was well appointed. Just wished they had a freezer/fridge for my perishables but managed with the fridge. I forgot a book in my room when I checked out and called them about a half hour later. I believe the one who answered was Taeisha (sp?). She took my info and I am sooo pleased that she located my book and mailed it to me. That is just Awesome customer service. Also, the phone to the hotel was out of service when I called for the shuttle from the airport. The 800 number to Best Western contacted the Hampton Inn next door and they came and picked us up. That was another example of the excellent service. Would definitely return and shared with others about the positive time there.

    « Family Visit »

    My wife and I had a very pleasant stay at the Best Western Plus in Madison, AL on November 15, 2015. The hotel has a very good location close to major roads, the airport and space center. The check-in was very smooth. Jasmin is an outstanding front desk person. She has a very positive and has a very knowledgeable. The room was very nice with comfortable beds and it was very quite. The hotel served a complete and delicious complimentary breakfast and has a bar. A convenient and complete business center is available just off the lobby. The hotel has several meeting a conference rooms and has food service for receptions and conferences. We drove to the hotel which had complimentary parking but complimentary transportation is available for guests who require a ride in the area or for pick-up at the airport and return.

    « In its class, an excellent place »

    Best Westerns in general are mid-range, so my expectations were modest. This property is among the best BWs I know. The staff was welcoming and efficient, the room very clean and comfortable, and the breakfast better than most in this price range. Most definitely a Plus.

    « Business Stay in Huntsville »

    Great value for the price. Close to the Space Flight Center and business parks. Also close to shopping and dining. Breakfast was included and was on par with most in house breakfast fare. Property was clean and well maintained.

    « Great breakfast »

    Breakfast was great with bacon! Staff helpful. Neg: Sink is in bathroom with the tub, so you have to wait your turn. Stairs: Our room was on 2nd floor, and elevator was at the other end of the building. Got lots of exercise though!

    « Great location »

    The Best Western is well appointed and comfortable. They offer a shuttle service up to five miles for shopping and dining. The breakfast is good with real eggs and fresh biscuits. The staff was helpful and pleasant. The only drawback is the attached bar/restaurant, the service was horrible and the food was even worse.

  • 4
    « Trip to Space Center with grandkids »

    Convenient, clean and well furnished. Had a small problem with availability of a cot for a 2 queen room. Breakfast setup was very good. Food variety and quality was great for the grand kids and adults.

    « Excellent choice for Huntsville »

    Somewhat older interior, but super friendly and helpful staff. Had a king room-very clean room and bathroom. bed comfortable and shower good. Outstanding choice for breakfast in nice room. Really liked the spacious and light foyer. Definitely to be recommended.

    « Clean, Quiet, and reasonably priced »

    Spent the night there last night and was pleased with everything! They had a coffee pot for in room coffee this morning, as well as a good breakfast this morning. The motel is next door to a restaurant, so it was literally a walk across a short parking lot to find even more food. It is conveniently located on I-65 and an easy off-on for travelers. The room was clean, recently updated, and quiet. It also has a small microwave and a small refrigerator as well as an iron. Our room was a Queen bed in a non-smoking room, which was somewhat soft for my tastes, but comfortable.

    « great Place »

    We stayed here on the way to Orlando. The room was clean and spacious. The staff was very nice. good work out, and some great places to eat in the area. Also a movie house next the hotel. We will stay again.

    « Great Place to Stay for an Anniversary. »

    My husband and I stayed here for our wedding anniversary and we had an outdoor entrance room. I would have preferred an inside room but we asked for a smoking room so it made sense that it was an outdoor entrance. Just keep in mind that if you have an outdoor entrance room you need your room key with you to go get ice!! That was a bit of a nuisance. But there is a pepsi machine and a very well stocked vending machine right next to the ice dispenser. The staff was very nice and courteous. One of the reasons we picked this hotel is because of the complimentary breakfast but every morning we would wake up to go get it but our bed was just too comfy to get out of! Very clean room very well decorated and furnished and the shower had great water pressure. The mini fridge had problems shutting all the way though so it was very easy to leave it slightly open without thinking about it. Microwave works great and so does the tv. Parking was very close to the room with lots of spaces. Very good hotel best one my husband and I have stayed at so far.

    « Work on customer service »

    I've worked in the hotel industry for 10+ years. Please work on your employees customer service skills. I stayed for 5 nights because I was moving into a new place. I was just completely amazed at how much the hotel lacked hospitality/customer service. The #1 key to having a successful hotel is based on your guests/guest service. If you don't have great customer service then you have nothing. You're guests are the reason you have a job. I enjoyed the breakfast. It was actually one of the best continental breakfast I've had yet. Minus the employees coming in getting food each morning and having to wait in line. Employees should know that guests don't want to talk to you stuffing your face when they're trying to check out or ask a question. Your guest are #1.

    « impressed »

    The rooms were spacious, clean with good amenities. Loved the outside access option. Good hot breakfast with lots of choices and real bacon. Lovely restaurant with good food & excellent staff. Overall caring & competent service. Will come again.


    We stay in hotels at least 5 nights week for work and it's very rarely the same one 2 nights in a row, so we see a LOT! This Best Western Plus, Marion-Huntsville, AL is one of the best hotels under $100 (before tax), if not THE best! Very tastefully decorated inside and out....check in-a snap...hotel personnel-very nice and helpful....rooms (at least ours)-large and very clean, mattress, pillows and bedding-wonderfully comfortable...bath towels-large and fluffy...WiFi-works wonderfully with no lagging that I found....nice selections of TV channels...very hot water and large shower head with plenty of pressure! Many restaurants close by. Breakfast-AMAZING!!! Real eggs, great bacon and sausage, biscuits and gravy, home fries, higher end pastries than you normally find...real oatmeal, 3 juices, cereal, white and chocolate milk, yogurt and fresh fruit...apples, bananas, grapes, honey dew and cantaloupe melons. Someone is always checking the bar and keeping it full and cleaning tables. They also offer an indoor pool, hot tub and workout room. I can't find anything wrong at all! Satisfaction is guaranteed!!

    « Wonderful Place »

    Was not able to book this directly on TripAdvisor because I had to many questions that needed to be answered...but the wonderful woman in spoke to at the 800 number answered ally questions and then when she was unsure she called the hotel directly for me...hubby had a semi truck issue and need a hotel close to the Kenworth Dealer in Madison..your hotel fit the bill right next had ample parking for him and he was hoping to get there to eat before your restraunt closed he made it there 15 minutes before...everyone was great there that he interacted with...his room was extremely clean and well furnished..he will always stay here if he ever has the need again..thank you for having such a wonderful clean hotel with plenty of ammenties.

    « All good things may come to an end »

    We have stayed at this hotel a few times and loved it in the beginning. This last stay, we were put in the back of the hotel?? The room smelled of mildew, the water pressure was low and not always hot. The tub drained slowly. There was a light out. The biscuits weren't always browned and the bacon was very, very greasy. the TV picture was not good at all. I am disappointed because this seems to be becoming a pattern with the hotels. They are not maintaining their good-standing.

  • 5
    « Don't let the name make you think it's not nice »

    Of course it isn't five star. It's not meant to be. However if you want a nice clean room, attentive employees and decent food don't pass this one up. Rooms are nice and clean. Employees speak to you when passing and I beforehand l believe they really want you to have a good experience here. I have stayed several times on business and it's always good. And that's what we want, good prices and good service. I am here right now on business. The food at the bar is very good and not at all fast food like some hotels. The bartender tonight is Yvonne and she is very competent. The burger is a good bet but the ribs are good also as was dessert. I want clean room, good food and friendly competent service and that's what you get here. I would gladly stay here if my business was in the area (huntsville)because it's worth it.

    « Pleasure »

    Hotel was great. Breakfast was very good.It was a full breakfast.The billing dept.has to be improved. Was billed 3 times for stay.It is pet friendly altho $20 per pet is a bit much. No walking area for pets.Has an onsite restaurant. The restaurant closes at 10:00 prefer it to stay open til 11:00

    « Staff is AMAZING, GREAT HOTEL!!! »

    EVERY single staff member I came in contact with greyed me with a smile and were very courteous and professional. I travel quite a bit with work and this is hands down my favorite stay I've had all year! I spent 2 weeks on this trip at this location and any time I am in this area in the future this is the ONLY place I will stay. The rooms are immaculate, jetted bathtub a fantastic surprise. Breakfast had a large variety of hot and cold food choices including 3 different kinds of juices and milks. MANY MANY THANKS TO THE STAFF HERE. This Location would be the ideal training spot for new employees to learn their job for other locations...

    « Clean and Polite Staff »

    This is the 2nd time we stayed at this hotel. The hotel itself is very clean and the room are very up to date decorated. What I do have to brag about is the nice staff and the beautiful pool area. Both times I have been here there were numerous blooming flowers and the landscape very well groomed. The staff always tells me hello as I walk in and out and the breakfast was GREAT. I loved the waffle you make yourself and the choice of meats, fruits, hot oatmeal with all the "fix ins", biscuits, rolls, fruits, yogurts, and the list goes on. My only complain was the scrambled eggs were not up to par but this was the first time. The had staff constantly walking the buffet and filling trays and making sure all were happy with coffee and cleaning tables. Will DEFINITELY go again. PS - there is a nice work out room which I always use.

    « Nice discovery in Madison, Al(Huntsville Al area) »

    Very nice, lovely patio and pool. Rooms nicely decorated. Great hot breakfast. The evening front desk clerk could have been a bit nicer, but she was "passable". The halls were nicely decorated also, new furniture and good color skim. The entrance is impressive and the catering services look like a very nice also.


Getting to the hotel ...

All directions
·From: Interstate 65. Take I-565 East to Exit 9. Turn left onto Wall Triana Highway. Take left onto Madison Boulevard. The Best Western Plus Madison-Huntsville Hotel is on your left. ·From: Huntsville International Airport. Take Glenn Hearn Boulevard to Madison Boulevard. Turn right onto Madison Boulevard. The Best Western Plus Madison-Huntsville Hotel is on your right. ·From: Chattanooga-US 72. Take I-565 West to Exit 9. Turn right onto Wall Triana Highway. Take immediate left onto Madison Boulevard. The Best Western Plus Madison-Huntsville Hotel is on your left.