Best Western Grand Htl Guinigi,  Lucca

4.0/5  - based on 839 guest reviews.
Via Romana 1247, 55100, Lucca, Italy - See map
+39 0583 4991 +39 0583 499800



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1 adult


Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Outdoor parking
    Outdoor parking
  • Restaurant
  • Multilingual staff
    Multilingual staff
  • Tennis court
    Tennis court
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TripAdvisor Traveler Rating
based on 839 traveler reviews
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Easy location to reach the historical centre and well operated by public transport with stop in front of the hotel. A 4 Star hotel with spacious and comfortable rooms from the standard tipology to the Family Suites. Internet Point and television room. private and free parking for cars and buses. The restaurant serves a delicious mix of Tuscany, Italian and International cuisine with an excellent selection of wines, regional too. Taste a drink at the American Bar Mirage, open till midnight. Our conference center offers facilities and equipment to suite a wide range of different requirements, up to 300 pax. the flexibility in the arrangement of meeting rooms and facilities guarantees a service tailored to the customer's requirements. ADSL lines and free Wi-fi connections. Tone up your body in the gym or steam into the sauna to ease away the tension. 10% national VAT included. Local city fee is 2. 00 EUR per night, per adult over 14 years old. The additional fee is excluded and it will be paid directly at the hotel. Enjoy your stay.

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Room 1

Guest reviews

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based on 839 guest reviews
Certificate of Excellence
Business Business 172
Couples Couples 297
Family Family 221
Friends getaway Friends getaway 78
Solo travel Solo travel 23
Sleep Quality
Best Western Grand Htl Guinigi,Lucca
  • 5
    « Best Hotel in Tuscany, great location, staff, Restaurant »

    We have been coming here for 5 years it is a fabulous Hotel and the staff are amazing, really make you feel welcome and looked after. The rooms are huge, many with great views over the Tuscan Countryside. The Guinigi is close to Lucca center, just 10 mins walk or 3 mins by car or you can take a Hotel bicycle right into central Lucca inside the two outer walls for easy access and parking... The Guinigi is an International Hotel so you will get to meet people from all over the world ws well as Business Professionals.. The Wifi internet is excellent on all five floors and is free as is the extensive Parking facilities. The Three spascious fast elevators are also marvellous in getting you around the Hotel. Reception is 24 hours And is multi lingual so early doors here to home by, Francesco and Lorenzo will look after you late ecenings and throughout the night and Kety , Chiara and Diana the bar is open till midnight where Dominico wnd Michael will really look after you exquisitley. The Guinigi also has a Gym, 4* restaurant and extensive conference and event facilities. You will really enjoy the Guinigi it is the hest 4* Hotel by far, give it a try, you will return many more times it is so ., so good.

    « "Awful experience" »

    I would give this 4 star hotel a 1 star. We were unable to get a reservation in the restaurant for the 2 nights we were there since they also had a women's basketball team staying there. So what?? They could not even provide room service for us! This hotel is not located near any dining options so the fact that they could not even provide room service was ridiculous! I've never encountered that in my travels.

    « Night t BW in Lucca »

    Price of suite not expensive compared to double room. But surprised that the living room had two single beds, no sofa or chairs. Good service. Good experience. Good parking space. Good service. Very satisfied with the hotel. Great view of the mountains.

    « Comfortable hotel; friendly staff. »

    The large comfortable room was equipped with a mini-bar, tv, air-co, coffee maker and a spacious bathroom. Yes, it had a very unremarkable style like every American Best Western, but after a week of quaint European hotels where the showers were so small you couldn't turn around in them, it was a nice change. It is located close enough to the walled city to walk or the bus passes every 15 minutes across the street. The breakfast buffet had everything we were looking for and the staff was on hand to make a cappuccino or espresso. Every staff member worked hard to ensure our stay was enjoyable. I'm so glad we stayed here!

    « A definite wow! »

    A stunning hotel with spacious, well equiped rooms. There are coffee making facilities and a mini bar in the room. The food is good and the staff are friendly a huge wow! We enjoyed every minute of our stay.

    « "Ideal Base" »

    Very big hotel ,used by coach tours and business people alike,Large rooms with air con that works,Wifi a little weak at times due to the volume of clients, Apple free parking, only 5 mins by car to the walled city which is ZTL,of course, Breakfast was good and plentiful,The only strange thing was Coffee and Tea facilities in most rooms but without any milk!!!!

    « Best Western Grand Hotel Guinigi - Lucca, Italy »

    I have been staying at this hotel for the past 25 years. Each and every time I come I choose the above hotel because the hotel staff is excellent, the restaurant inside the hotel is excellent as well as the breakfast. Although this hotel is outside the city wall, there is local bus transportation that takes you to the city. The bus is right nearby. If you choose to drive, the hotel has quite a large parking area as well.

    « No soul but helpful staff »

    The hotel is outside the memorable city of Lucca and is a typical BW, functional but soulless. They cater for large coach tours but do well to separate them from individual travellers. We didn't plan to eat in the restaurant but circumstances (bus strike, no taxis, long walk from the city) changed that. We were pleasantly surprised by the quality and value of the dishes, and the friendly waiters. The rooms are large and comfortable, the wifi is just OK and the girls on reception are helpful. During the day the local buses are frequent and cheap (€1.20 a trip, tickets from the hotel) but they stop at 8pm. Taxis are in very limited supply so you may have to take a 30'+ walk back to the hotel.

    « Clean, Big Rooms »

    Though it does not look like much from the outside, our family of 4 was very excited to see our room inside this hotel. After being in teeny, tiny hotel rooms during our trip, we were excited to have two separate rooms and a huge bathroom. Each room had its own TV, and the boys' room had a small table and refrigerator. I love my boys, but it was nice for my husband and me to have our own space for a night. The hotel has bikes to rent, but we took a cab into town and rented bikes from there. The price of the cab is worth it if it is a hot day. My husband needed emergency medical care while we were in town (he's fine now). Though I know a hospital visit is probably not part of most itineraries, know care is a block away should anyone need it. The service in the hotel was great- even in the restaurant. Though the breakfast was fantastic, dinner was not. Overall, we enjoyed our stay in the Grand Hotel Guinigi. I hope you do, too!

    « First visit to Lucca »

    We stayed at the Best Western Grand Hotel Guigini as part of a package holiday with SAGA in order to visit the Puccini Festival The hotel was fine with a nice room and en-suite. It was very clean. the staff in Reception and the resteraunt were very pleasant and helpful. The only reason we have shown the hotel to be 4-star is that there is no outside space and no swimming pool. Otherwise we would recommend it.

  • 4
    « Clean and quiet »

    This hotel met all our requirements...clean, quiet & comfortable. We stayed here two nights on a Globus Tour. The Buffet Breakfast was a bit basic - a toaster to make some toast would have been good. Only drawback was that it was not within walking distance of town so very much confined to our rooms. It was good that they had a gym and the wifi was easily accessible.

    « Lovely Lucca Hotel »

    This hotel met all our requirements...clean, quiet, & comfortable. We stayed here one night on a Globus Tour. Their ample Buffet Breakfast was delicious. Only drawback was that it was not within walking distance of town.

    « Rude staff, bad location, tiny rooms »

    Lucca is a charming city inside the wall with little shops and restaurants and a sense of history. You'd never know it staying here. The location is outside the city, not near anything. The rooms had no dresser drawers, so live out of a suitcase. The front desk staff was rude and aloof. The shower in the room leaked water all over the bathroom floor. Breakfast was good, a buffet. Had trouble finding a waiter to eat lunch there one day, and no place to walk near the hotel to shop, eat or see the city. Can't recommend this place, you could do better.

    « Great Hotel »

    We (2 Kids) had a great stay at the hotel. By mistake i over booked my stay at the hotel. Even though, i checked out early then my booking, the hotel manager approved of refunding us the overbooked days. Not many Hotels may do that ! Specially if you've already paid for it. If in Lucca, then definately this Hotel again !

    « Rude Reception staff »

    Room was old and musty. My brother's room safe and phone didn't work so he walked down to get help. Front desk guy asked him back " anything else? room too small?" He wasn't joking. Rudeness seem to be this hotel's motto. The restaurant staff are ALL cold cocky rude and standoffish. The restaurant manager gave us an apologetic look but shrugged seeming to say he can't control his staff and can't help. Sad. We had an amazing time in Lucca and Cinque Terra but memories marred by this hotel.

    « Pretty good - not the best location for the town »

    Stayed for four nights for business in Lucca. The hotel is about a 15 minute walk from the town, which was a good walk in the evening. It was ideal as my meetings were not held in the centre of Lucca. The hotel is fairly good. The rooms are spacious and comfortable. I stayed in a room on the 4th floor. There is no issue with road noise though the main road can get pretty busy. Bathrooms are clean with showers. There is an on site fitness centre with basic kit in place. I had a meal in the restaurant on the first night as I was late booking in. The meal was ok nothing to shout about and the staff tended to hover around obviously waiting for you to finish so they could whip the plates away. The breakfast was buffet style and pretty good. The only issue is that the they were a bit tight with the coffee in the rooms with only a normal coffee sachet and a decaf sachet available - if that is the only issue then they aren't doing much wrong.

    « Nice Hotel »

    We stayed in this hotel during a two day conference in Lucca. Generally We had a pleasant and comfortable hotel experience. Positives Cleanliness Nice Rooms Comfortable beds Efficient staff Business facilities Excellent Restaurant Areas for consideration Location away from main town I would recommend this hotel

    « Nice hotel - a bit far from centre of Lucca »

    The hotel itself is ok. Breakfast is fine but in the basement with no windows. An average hotel experience with boring interior, but with large rooms. Location is almost 2 kms from the Lucca wall, hence a bit far to walk. Possible to rent bikes for 2 Eur per. Hr.

    « Very nice & clean hotel »

    i have been here 6 July 2016 only for 1 night, the reception was very friendly, the room is nice and clean. Even the location is quite far from downtown, but its worth it to stay here. only 30 minutes to The Leaning Tower of Pisa

    « Nice rooms - not best location »

    Stayed here with two kids. Had a big family room, 2 separate rooms with two separate sleeping units, brilliant! Really spacious and nice! No pool - gets a bit hot in July.. Wifi slow and not good, but free of charge. 2 km outside of Lucca town walls, best you have rental car. Busses stops at 8:30 pm. Not good sidewalks for a walk to town. Free parking for your car, thats a plus. Breakfast OK, a bit boring. Did not try hotel restaurant, the bar at hotel is really boring and was always empty.

  • 4
    « Enjoyable stay »

    The room was large, clean and the bed was massive, was an added bonus to have a bath too. The staff were nice and helpful and the drinks in the bar were very reasonable (€3 prosecco). Breakfast definitely worth the €3p.p. good selection but could do with a larger selection of juices. Location does let it down a bit, it's about a half hour walk from the town but you can rent bikes from the hotel which is really handy.

    « Good sized rooms »

    We had an enjoyable stay at this hotel. It is a Best Western and so the rooms were a good size as was the bathroom. Bed was comfortable. The room had a safe and Wi-Fi was available. The hotel is located near to the walled town of Lucca. We travelled with a group and one of our dinners was at the hotel. The meal and the service were very good. Good buffet breakfast, though it paid to get there early before other groups arrived.

    « Simply the Best in Lucca, you will adore.... »

    I have been coming here for many years, the staff are outstanding, especialjy Domenico, Kety, Chiara, Michael, David, Lorenzo, Francesco, Valentiona. Right on the edge of town too. The rooms are Lariews too.

    « Still top of our list »

    Just spent another 4 nights at this hotel & it is still our hotel of choice on any visit to Lucca. Fantastic bed & excellent air conditioning make it a really comfortable stay. It's slightly outside of the walled city but for anyone with a car it is really handy & without a car there is a bus stop directly outside the hotel - the hotel sells the bus tickets also. It is used for bus tours but can honestly say this never once affected our stay.

    « Very pleased with this hotel. »

    Although this hotel is not in town, the elegance and quality make it a good place to stay. Large rooms, excellent service, superb breakfast. Just outstanding. Love the view off the fields and mountains on the back side. Rate this a solid A.

    « Nice Size Rooms »

    This hotel was a very nice change from most Italian hotels. The rooms were american size large and they cooled down at night. The hotel staff was great except for one cranky man in the morning breakfast room. Hotel is outside the city wall so a little farther away from the city center for walking at night,

    « The hotel is out of town »

    The location of this hotel is not good if you have not a car. The rooms are ok but without any decoration. In the bathroom standard amenities: soap, shower cap , foam for hair and body. Machine for coffee and tea making. Breakfast ok. But I was not satisfied with the choice of this hotel by my travel agency.

    « I didn't know Best Westerns could look so good »

    3 large elevators large standard European breakfast buffet (including hard boiled eggs) Free wifi Decent sized rooms, easily comparable to your expectations in an American hotel fairly comfy beds adjoining rooms available Conference spaces available, very large lobby, classic design, bar area in lobby

    « A little out of town. »

    The hotel is a few miles to the south of the city but is easy to get to by bus (if you take a taxi they are very expensive) .We paid extra for an suite and had two large rooms plus a great bathroom. The hotel lounge is in the reception area but ok for a short sit down. The food was fair to good but not of top quality. .

    « Excellent liked it! »

    Actually, no words to express. We liked all. The service, the room, it's view, the view from the room out! The tea tables out in the garden....It's good to go for ground floor rooms. We enjoyed. Recommend...

  • 5
    « Pleasant stay »

    The hotel was clean and spacious, the staff were friendly and accommodating. Food was very nice and breakfast was surprising vast, plenty of fresh fruit available too. Rooms were of a good size for a one person one night stay. Wi-fi worked well throughout the hotel.

    « Classic Hotel with Amazing Breakfast »

    Lobby is grand and beautiful. The rooms are comfy but small. I got a room with a king bed with a view of the parking lot. The breakfast was very good. Lots of selection, pastries, cold meats, breads, fresh fruit, hot eggs, meats etc. The staff were mediocre. Lady at check-in did not speak much English but was friendly. The breakfast room staff were very friendly and catered to my needs when I asked for more of an item. The hotel is quite big and has free parking which is nice. We were visiting the Leaning Tower of Pisa that day and the hotel is only about 30 minutes drive away which is not bad. Used 995 AirMiles which is a lot for the type of hotel. Value was okay. Overall, it is a nice hotel with a superb breakfast.

    « Post wedding holiday »

    We booked a couple of rooms in this hotel after we got married in May. There is more of a conventional hotel feel to this property than any of the traditional hotel/ villas I have stayed at in the area. The rooms were spacious and clean and staff were very very helpful. We upgraded to a suite as we had 2 children with us and it was great value for money. The hotel had ample parking too.

    « The best hotel in Lucca by far, great restaurant, bar, gym, big rooms, clen, modern and spacious »

    I stay in 4* hotels every week all around Italy, especially Best Western as I have great confidence in their standards, when visiting a new Hotel the first thing that I check is the guest ratings on the many internet booking sites and this is what persuaded me to choose the Guinigi as it has almost full marks from thousands of reviews over many years from all of the major booking sites that I viewed. :-) The Guinigi is a major large 4* Hotel in every way, used by Major Business's from around the world and tour travel companies so there is always a variety of international people to chat with. I now stay at the Grand Hotel Guinigi many times each year on Business and on family Vacation visits as it is the most spacious Hotel in the area. This Hotel has a lot of multi lingual staff in reception, Kety,Chiara, Maia and more colleagues. Restaurant (open till 10pm and bar (open till midnight), All of the Guinigi staff are very helpful and friendly indeed so the service is fantastic and cleanliness of the rooms and main areas is exceptional too. There is a great modern Gym on the top floor that also has a sauna and an outside balcony with sun loungers for sun bathing. Wifi internet is all free and is good on all floors, the PC in reception area is free as well. There are a variety of rooms available, all very spacious, clean and modern, I quite like the environmentally friendly modern secure card entry in the rooms as it turns on all the electrics automatically and then off when you leave, very secure. I have stayed in family and executive suites here too as they are very favorably priced. Parking is very important in Lucca as it is very difficult at best but here at the Guinigi parking is FREE and is very plentiful, Most times I like to walk to the town in 10 minutes and call in at local bars and restaurants on the way, bicycle hire is only 2 euro per hour, a bus and taxi is available as well which I sometimes use on the return trip, The reception is open 24 hours and Stefano and Lorenzo will welcome you home at all hours of the early morning ;-). The restaurant offers a wide array of local cuisine, soups, pastas, meats and fish dishes and a great selection of wines. I eat out a lot every week and the prices are very favorable at the Guinigi Restaurant when compared to local restaurants in Lucca. In the morning the plentiful Breakfast is served in one of the downstairs Restaurants until 10.30am, again there are many very helpful staff to make sure you have everything you need, there is a wide variety on offer, the usual continental style cheeses, breads, croissants, Toast, fruits, cereals, yoghurts and cakes but they also have Eggs, boiled and scrambled, and bacon fruit juices teas and espresso coffees. I was impressed. At the Bar Dominico and his staff keep this area very well and service is swift, often there will be live sports on the TV, there are free bar snacks from late afternoon as well as hot sandwiches until midnight off the bar menu. The ice cold Draught (spina) Forst lager beer (birra) is very good. they also have bottled beers, a good wine list, cocktails selection and most major spirits. There is a great modern Gym on the top floor that also has a sauna and an outside balcony with sun loungers for sun bathing. Wifi internet is all free and the signal is good on all 5 floors. I have stayed in other Hotels in Lucca as well and I like those too but for me and my family the Guinigi just has extra reasons to be happy here, its why we keep coming back. Take that as a recommendation for you to be here too. :-) enjoy your stay.

    « ok clean »

    I have stayed here several times this year for meetings. The quslity of the rooms an cleanliness is a bit higher than in other hotels I have tried here but it is just a good standard. the meeting rooms are below standard also concerning furbishing and technology. the food is ok considering it competes with very high quality food in the rest of lucca.

    « Perfect location »

    We had a car so this was a great location-easy and ample parking in front of the hotel. We walked to the walled town, about 2 km. The hotel was very comfortable- rooms were quite large, clean and modern. The breakfast was good with lots of choice. Staff were helpful and courteous.

    « An okay one night stay. »

    Lucca is a great little town. I have been there twice. I prefer accommodations right in town. But on this occasion we were part of a Globus tour and needed a larger hotel. The hotel is no more than a 3 star. It is comfortable with free wifi, plain but nice decor. An old-style enclosed shower worked well. Beds were comfortable for Europe. Our wake-up call never came. (Fortunately, we had back-up). The breakfast was very nice but we had an early tour and had to rush through it. Cheese was good, nice crusty rolls and coffee on the table. I've stayed in better Best Westerns but this was okay. I expected a better hotel as part of the tour. Beware....bathroom floor is slippery.

    « One of the best in Lucca »

    Well located in Lucca, this hotel is perfect even for leisure than Business. Few minutes from the center of the city. Very comfortable rooms and always quiet. Staff are professional at all level. Restaurant by night is a very appreciated.Try it and you will return all the time.

    « Comfortable, friendly and a great breakfast »

    The hotel is 2km from the town but there is an easy and regular bus. It was comfortable and nice. Glad I chose it! Breakfast was generous and varied with an excellent coffee. Appreciated the complimentary tea and coffee!

    « Nice hotel »

    Great hotel, friendly professional staff. A little distance from the walls (15mins) but has the advantage of being restful retreat. It would be nice if there was a little outside space to sit, even though it was iAutumn. Clean and good breakfast available. Pleasant bar area and foyer to sit in in the evenings.

  • 4
    « Comfy, spacious, relaxing hotel »

    We'd a great stay in this hotel on the outskirts of Lucca. Our room seemed newly renovated in Italian style (matching wallpaper, curtains and carpet). We booked a suite which was great value and was huge. The bed was large and very comfy and the marble bathroom had double sinks and a jacuzzi-type bath. Gorgeous view of mountains from the balcony. Room service dinner was good standard - they even brought a table cloth! There's free parking and wifi. There is a shop and supermarket five minutes walk walk away, a nice take out pizza place and a lovely neighbourhood restaurant 10 mins walk. But not much in vicinity. We had a car but walked to and from Lucca from here and it was a pleasant 30 min stroll. The main reason I'm not giving this full marks is location (but I'd definitely stay here again coming back to Lucca) .

    « Really between three and four »

    The location is actually quite good, especially if you enjoy a 20 minute walk to a city gate. I found it enjoyable but there is also a bus that stops across the street. Actually they rent bikes at a cheaper rate than in town so that could have been another option. The hotel tries to be modern and succeeds in most areas, the rooms are fairly large and uncluttered and the bathroom was better than the vast majority of Italian hotels. The front desk was very helpful and congenial. The included breakfast was the least appealing of any Italian hotel I have ever used. The breakfast room staff always seemed annoyed as if they couldn't wait for breakfast to be over. As a result, I had no interest in eating in the restaurant. The bar is small but nice and that staff was pleasant. They put out far less nibbles than other Italian bars. The WiFi worked great. Would I go back. I think I might search for another but would return if I couldn't find another simarly priced hotel.

    « Amazing Shower......Amazing hotel and Amazing Staff. »

    After having visited other hotels,this was the best so far,ooooh the shower is soo heavenly especially after a long day out touring. We stayed here for one night and really enjoyed,after checking in we hired the bikes for Euro 2 per hour and went out strolling in the old city's wall ,i wouldn't say it was safe for me to ride around as i had not biked in almost 15 years but i really enjoyed. After checking out i forgot my belongings at the lounge and the hotel was so helpful and they sent me my stuff the next day via courier. Thank Alot Best Western,i will be coming back if i ever visit Lucca again.

    « A Grand Hotel »

    The Grand Hotel Guingi is located on the outskirts of Lucca and is about a 15 minute walk from Porta Eliza or 5 minutes on bus 6. Piazza Verdi on the other side of the city is 15 minutes by bus and the train station 10 minutes away. Bus 6 heads towards Verdi from the Hotel and Capronni to the Hotel.The bus runs every 30 minutes and the last bus is at 20.00 which perhaps is a little early. From the hotel the service operates at xx.05 and xx.35 into Lucca city centre.Tickets are available from the reception for €1.20 or on the bus for €2.00 and the stops is directly outside the hotel. The triple room can only seemingly be booked on the hotel's own website rather than the Best Western website. The room was spacious, attractively furnished and had three proper full size beds. The room had a good standard of cleanliness and the air -conditioning worked well. The wifi worked well in the room but was tricky to initially connect. The light seemed to take a few minutes to warm up meaning the room was a bit dark initially. The bed was on the hard side and did not seem to have pocket springs. No hospitality tray was provided which is a bit of a shame. The bathroom was modern with a low floor shower and the towels had a good fluffiness. The hotel was popular with tour groups such as Saga and Globus but they were accommodated separately at mealtimes. Breakfast and dinner were served in separate rooms. Breakfast is is included in the room price and comprises of boiled egg, scrambled egg, streaky bacon, fresh fruit, orange squash, cakes, mixed pastries, tinned fruit, yogurt, toast with fresh bread and hot drinks. I thought the breakfast was good but felt that the fresh orange juice which is €4 extra should really be included. It was nice that the coffee could be ordered from the bar and freshly made at no extra cost. The restaurant was very good for a Hotel. Prices range from €9 for pasta, €12 for meat €5 for desserts, €3 for 1l of water and €12 for a 75cl bottle of wine. Also a vegetable and salad buffet for €5. I thought the prices were fair. The quality of the food was good. The lamb chops were tender and the meat ravioli was tasty. The cheesecake and the sorbets are good. No 'coperto' make a nice change and the waiters are in bow ties for a traditional atmosphere. The cutlery had a good weight. One criticism is that the reception staff were not willing to book a restaurant for my next location meaning a tricky telephone call in a language I do not speak. It was good however that luggage storage facilities are available. The hotel did not respond to my email enquiry prior to staying. Do beware that a city tax is payable at €2.50 per person per day which is not included in the price. I know this is a local requirement but it can be forgotten about. If I was in Lucca again I think the Grand Hotel Guingi would be a first choice.

    « Excellent hotel »

    The hotel exceeded our expectations. The room was large and very comfortable with a huge bed and bathroom. Reception staff were exceptional, especially Matteo, and helped us with advice on getting to Lucca old town on the bus, recommending a very good restaurant nearby and even booking a hairdresser appointment at a salon just down the road. The breakfasts were superb with plenty of choice and the meals in the restaurant were really good and good value. A four star hotel bordering on five stars.

    « Nice hotel with spacious & clean rooms »

    Stayed in this Best Western hotel for 4 nights. It's true what most reviews stay: the hotel is not in the city centre of Lucca. However, if you have a car at your disposal, it situated near the motorway (10-15 minute drive) and therefor a good location to visit other towns in Tuscany. The hotel itself is quiet nice. The rooms are spacious and the beds are huge. Nothing to say about the bathroom either. Make sure you can have a room at the backside of the hotel. You have some nice views over the mountains and avoid the noise of the busy street. The breakfast is good. You have a lot of choice (fruit, warm & cold drinks, all types of bread & pastries ?). We dined at the restaurant once. The food was just ok (meat was a bit overcooked) and also a bit expensive (compared to other places in Tuscany)?

    « Nice hotel but... »

    My first problem with this hotel is that is not in Lucca. It's true. On the way to this hotel you pass a sign that says you have left Lucca. My next problem is that the staff make no effort to inform you of anything. No tourist map. No recommendations. Nothing. We discovered a heap of places in the walled city that would have been much better. On the plus side. The restaurant food was quite good as was the breakfast.

    « 2 night stay on a summer holiday »

    The hotel is a really good place to stay in Lucca if you have a car as it has a large fairly secure car park. I was able to park next to reception so they could keep n eye on the car. The advantage of arriving in a Ferrari in Italy. The hotel is right on the outskirts of Lucca so is a good 20 minute walk into the old town. However there is a regular bus service from outside the hotel opposite. Reception will sell you tickets for the bus but not ll of the people on reception seem to be aware of the bus or the tickets. So ask someone else if the first answer is negative. The last bus is leaves the hospital at 20:45. The walk is not unpleasant just a bit hot (it was 39 C when we stayed) so walking back after a meal in the old town when it is cooler is not a problem. We did the return walk twice in a day before we found out about the bus.

    « Best Western Class hotel »

    In general all the net of Best Western. Big size room. Good quality in all corners. Well trained staff. Free WiFi. breakfast quite OK. Just I'd advise to avoid rooms on street side - quite noisy. Good hotel for short stay. The hotel is quite remote from Lucca, abt. 10 min driving to the Old City.


Getting to the hotel ...

All directions
·From: Firenze A11 to the Best Western Htl Guinigi. ·From: Pisa Take SS1/Aurelia North and then take A11 and exit Lucca East to the Best Western Htl Guinigi.