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Best Western Plus LA Mid-Town Hotel, Los Angeles

603 S New Hampshire Avenue, 90005-1342, Los Angeles, United States - See on a map
Best Western Plus LA Mid-Town Hotel - Best Western Plus LA Midtown at night. The Best Western Plus LA Mid-Town Hotel is ideally located in the center of Los Angeles. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

The Best Western Plus® LA Mid-Town Hotel is conveniently located in the Mid-Wilshire district, the only way to fully experience Los Angeles. Our Los Angeles hotel puts you right in the middle of the action, just 2. 4 miles away, making it easy to catch the sports action at L. A. LIVE® or a concert at Microsoft Theater. If you are in town for business, for an event or tradeshow, the Los Angeles Convention Center is within reach. Browse the trendy boutiques at Melrose Avenue, shop at Beverly Center or drive down to Santa Monica and take in the California beach life. The metro station is two blocks away from the hotel making traveling for hotel guests easy to access all of Los Angeles’ famous attractions such as the Hollywood Walk of Fame, Universal Studios®, Walt Disney Studio, City Center financial districts, dining and entertainment. Come experience our great amenities and services - this hotel is your perfect home base for visiting Los Angeles and exploring our trendy Koreatown neighborhood.

Best Western Plus

LA Mid-Town Hotel

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Hotel advantages

  • Complimentary full american breakfast
    Complimentary full american breakfast
  • Indoor pool
    Indoor pool
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Multilingual staff
    Multilingual staff
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Guest reviews

In partnership with tripadvisor fr
based on 852 guest reviews
NOTE ISSUED
Excellent
239
Very Good
339
Average
151
Poor
59
Terrible
64
REFER TO NOTICE
Business Business
175
Couples Couples
152
Family Family
307
Friends getaway Friends getaway
119
Solo travel Solo travel
61
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Quick Trip"

4
lgip, San Jose, California 07/08/2019

The area surrounding the hotel was sketch, but the hotel sticks out because it is a pretty good looking building. I like that the parking lot is under the hotel and seems secure. I came pretty late at night and there was security both times I came. The guards were overweight, but at least someone had eyes on the cars and coming/goings at night. I didn't bring a car, and the parking lot was tight, but overall parking situation was good. The elevator is SLOW so I ended up taking the stairs my whole stay. Thankfully the staircase is clean and free of bad smells.

hotel025, Manager at Best Western Plus LA Mid-Town Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"Mother/Daughter Trip"

5
User 06/08/2019

Stayed 4 nights. First time to LA. Hotel and rooms were very clean. Staff were friendly and helpful. The breakfast was plentiful and tasty. There was a homeless camp of sorts near the hotel but it was not an issue. Everyone was very respectful. Felt safe. Thank you for a great stay.

hotel025, General Manager at Best Western Plus LA Mid-Town Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"ADA VIOLATIONS and NO PARKING!!"

1
User 31/07/2019

NO PARKING! Even though the site says, "FREE PARKING", they SEVERELY overbook the hotel and there is NOT ENOUGH PARKING!!!! THEY ALSO BLOCK THE GARAGE WITH CARS SO YOU CAN'T ACCESS THE ENTRANCE RAMPS WITH AN ADA VEHICLE OR WHEELCHAIR!!!! Hotel has 90 rooms and only 38 parking spaces! When asked about severe lack of parking, the Front Desk Clerk responded, "It's first come, first served." I asked if this corporate tagline was posted on their website, she said, "I think so." (It is not). This makes it especially worse for ADA/Handicapped drivers. When asked about ADA parking, the Security Guard/Garage Tenant responded, "Yeah, we full. Sorry. You can try to find something around the block." Mid-town L.A. is not a safe or clean place. Lots of filthy, smelly homeless camps around the property. Upon check-in, the desk clerk ASKED FOR PAPERWORK AND/OR CERTIFICATION FOR OUR SERVICE DOG...A VIOLATION OF FEDERAL ADA LAW! The city needs to step up and require this property to expand parking or limit number of rooms rented. MANAGEMENT NEEDS TO IMMEDIATELY TRAIN THEIR ENTIRE STAFF ON ADA LAW, WHEELCHAIR ACCESS AND SERVICE ANIMAL LAW. Upon entering the room, the shades were open with no A/C and the room was stifling hot, easily 90+ degrees. A/C took close to 2 hours to cool down. Shower had mildew under and around the ADA bars. Water leaked across the floor and out the bathroom door onto the carpet. WILL NEVER STAY HERE AGAIN!!!!

hotel025, Manager at Best Western Plus LA Mid-Town Hotel, responded to this review
I am sorry for the parking lot We try our best to park many car as possible and we been searching to lease the parking space for our hotel guest, but it is not easy to lease the parking space. again we are really sorry for the parking space.

"Just Don't Even Consider This Place"

1
User 16/07/2019

Don't go here if you plan on bringing a car. There are limited spots and then there is a valet/security who will have to block all the cars in the garage to fit a few more cars in. If you come in later in the night you'll be out of luck and the valet/security guard doesn't care. You have to look for parking on the street. In the morning they'll start moving cars onto the street where there is no security watching because they leave for the day, so your car may or may not get broken into. Since the security/valet is gone during the day, you have to pick up your keys at the front desk. Of course, no one tells you all of this so you might be waiting at the valet desk for a bit wondering why you don't see your car in the garage before going to the front desk to see what's going on. When we arrived we drove in through the “wrong” entrance. The valet wouldn't take my keys and insisted that I had to back out and drive around the block to go into the other garage entrance. Our last night there, there actually was some space for my car, but the valet refused to take the keys so I had to find parking on the street. Why even have a valet if they refuse to do the basic functions of the job?! The next day we came back around 5pm to clean up before dinner. Our room was not yet cleaned. At 5pm. We had to call for new towels. The cleaning lady came by and she was very nice but we had to refuse cleaning and just take new towels because we needed to shower and get ready. There is a pretty decent free hot breakfast, as far as hotels go. It starts at 7AM. It would be better if it started at 6AM, though.

hotel025, General Manager at Best Western Plus LA Mid-Town Hotel, responded to this review
Sorry for the Parking space, We been trying to work with our with our neighbor on the parking space, unfortunately no one can help us for the parking space and we try our best to fit into our parking space as double park. again we really sorry for the parking lot

"Great location and value!"

5
User 11/07/2019

You can't beat the location and value of this Best Western! Everything from the lobby to the room was very clean. The free breakfast had everything: eggs, sausage, bacon, pancakes, breads and pastries, yogurt, oats, waffle iron... Anything you would want for breakfast. There was also free teas and water available in the lobby at all times. I didn't rent a car so I'm not sure how difficult parking is but I know there is parking on the first level under the actual hotel. Front desk staff was very helpful and nice. Small fitness room across from the lobby. Located Right in Koreatown and lyfts/Ubers are never more than a minute or two away.

hotel025, General Manager at Best Western Plus LA Mid-Town Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"hidden gem"

5
Gerardo G, San Diego, California 09/07/2019

this place is amazing, clean friendly and great continental breakfast. the only problem is parking but i was forewarned when i made my reservation and check in and for that reason i can not ding them on review. also they will help you with parking if its full.

hotel025, General Manager at Best Western Plus LA Mid-Town Hotel, responded to this review
Thank you for your review. It really help us our employee how great job they are doing. we will keep up our good works, again thank you for your review

"Nice room, unresponsive staff"

2
redrhinorr, Austin, Texas 24/06/2019

The room itself was very nice, with good decor. Breakfast was above average for " free" breakfast. Good selection and service. All to the LA metro Red line was only a block which can take you downtown or to Universal studios much quicker than a car. Be warned, parking is "First come, first served". We had an issue with out or television, reported it three times, and it was never assessed

hotel025, General Manager at Best Western Plus LA Mid-Town Hotel, responded to this review
Thank you for your comments, I am very sorry for being late respond. We try to respond quick as possible. Please let me know when did you report it and What time did you report it to front desk so I can research on my end. again for delay for your respond

"Comfortable room and accommodating staff"

5
Scott S, Massachusetts, USA 23/06/2019

The room was comfortable and fairly quiet (faced a back alley), and the wifi worked well. A bit of confusion on check-in (I was part of a group, with a group rate), but it was straightened out. There is a hot breakfast with a limited number of healthy options. The front door is a little hard to find (look for the archway on what appears to lead to a parking garage). .

hotel025, General Manager at Best Western Plus LA Mid-Town Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"First trip to California"

4
admiralismybaby, Middle River, Maryland 04/06/2019

Hotel was very accommodating with meeting medical needs . Prompt - courteous check in and out. Clean . 2 adults , plenty of room. Convenient to the area we were visiting. Only drawback was the time from airport

Casino98, Manager at Best Western Plus LA Mid-Town Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"Good hotel for value"

4
arkhealthcare, Birmingham, United Kingdom 21/05/2019

The hotel rooms were a good size and the staff pleasant. The breakfast was reasonable but the fruit often ran out. Has a small clean functional gym. There's plenty of parking if you have a vehicle.The surrounding area has a lot of homeless people around who can become a little aggressive in the evening. The metro station is about 5 minutes walk away and there are plenty of food places around.

Casino98, Manager at Best Western Plus LA Mid-Town Hotel, responded to this review
Thank you for staying. Our hotel is in Middle of Korea town and nearby Downtown area, we will try our best to serve good Quality services. We did renovated back in December 2018 and we try our best to clean the area much as possible. also We do have Security that secure the area. again thank you for staying with us

"What I needed; When I needed it."

5
Curtis F, Dasmarinas City, Philippines 13/04/2019

I arrived at this hotel very tired, and without a reservation. All I wanted was a clean comfortable room, at a reasonable rate. The gentleman at the front desk gave me all the right answers. The room was neat and tidy; the Wi-Fi was fast, and the king bed was very comfortable. The flatscreen TV had a nice clear picture with lots of channels. I was here for one night to completely unwind from my business trip. I was severely jetlagged and I did not want a lot of hassles. The hotel is located in the Wilshire Boulevard area of Los Angeles, so parking is at a minimum. I was very happy there was free parking located underneath the building. Everything about this photo was what I needed, when I needed it. Thank You Best Western !!

Casino98, General Manager at Best Western Plus LA Mid-Town Hotel, responded to this review
Thank you for your comments, We always give all my guest best service as possible and try to understand there needs, thank you again to staying Our hotel

"Best Western plus LA"

5
Connector25570490020, Vancouver, Canada 04/04/2019

Very good place for us. We had a good time finding good accommodation around Korea Town.The breakfast menu was also good and changed every day. It is a good place for room price.I will stay here next time I visit LA.

Casino98, General Manager at Best Western Plus LA Mid-Town Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"We Loved This Hotel "

5
291byrons, Onondaga, New York 24/03/2019

Stayed 4 nights and this Hotel was perfect for us. Parking and Breakfast was included and that saved time to tour the city as well as saved us about $40 a day. The breakfast had eggs, bacon, sausage, potatoes, cereal, fruit, bagels, pastries and a nice sit down atmosphere. Thank be stayed at $200 a night hotels that wasn't near as good as this one. We were able to check in early and Alex was polite, friendly and as helpful as he could be. The room was clean and very comfortable. Loved having a refrigerator and microwave. We were never more that 25 minutes from where we wanted to be except for times of heavy traffic. There are many places to eat within a five minute walk and 2 grocery stores within a mile. I wouldn't hesitate to stay here any time I visit LA and very happy and satisfied with everything. I read some reviews that complained about parking, but I had no issue the 4 nights I stayed. Great Deal and Great Hotel!

Casino98, General Manager at Best Western Plus LA Mid-Town Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"Good find"

1
User 12/03/2019

By far the most affordable option for the area that was clean safe and comfortable. I will stay here every time I come to DTLA. Super clean and roomy. Breakfast was good. parking is free which is a big plus.

Casino98, General Manager at Best Western Plus LA Mid-Town Hotel, responded to this review
Thank you for your review, Since you had a comfortable stay in our hotel but review you were given us 1. please let me know if you have anything we can able to assist you thank you

"DAB"

5
670darrylb, Los Angeles, California 04/03/2019

Staff is always friendly and professional. Alex from front desk allowed me an early check in and late check out during my stay. I always enjoy the breakfast hotel serves daily. Property is also located in a very quiet area.

Casino98, General Manager at Best Western Plus LA Mid-Town Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"Good standard in convenient location"

5
houghs300, Buchlovice, Czech Republic 03/03/2019

Very good accomodation, clean room and friendly stuff. We appreciate early morning check-in without earlier request and surcharge. Since the public transportation in LA is not the best, the biggest advantage of the hotel is proximity of the subway station.

Casino98, General Manager at Best Western Plus LA Mid-Town Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"Fantastic stay!!!"

5
Mary R, McAllen, Texas 01/03/2019

I arrived early and was allowed to check in before the designated time. My room was clean and the bed and pillows were fantastic. Breakfast was hot and you have a choice of bacon, sausage, egg, bread, pastries, variety of juices, coffee, waffles, oatmeal. The parking is indoors with security available. The fresh flowers made it so special. I would stay again...

Casino98, General Manager at Best Western Plus LA Mid-Town Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"1 night stay in LA "

4
MommaGetsHerTravelOn, San Diego, California 24/02/2019

I would definitely stay here again. The room was clean, bathroom clean and the breakfast was pretty good. Nice selection to choose from. We had 2 queen beds that were very comfortable. Parking is limited.

hotel025, General Manager at Best Western Plus LA Mid-Town Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"Very nice place"

4
Cruiser63529124995, Tempe, Arizona 22/02/2019

Perfect place to stay in the middle of everything. Only downside was the shower head sucked. Taking a shower from a drizzle of water is difficult. They definitely need new shower heads. Other than that, it was worth the price. Very comfy bed, and good free breakfast.

hotel025, General Manager at Best Western Plus LA Mid-Town Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"Clean and convenient"

3
User 12/02/2019

Hotel was very convenient for a great dinner in Korea Town followed by an event at the Staples Center. Also great location to see family in Hollywood the next morning. Hotel was clean and efficient. Nothing fancy but for the price it was exactly what you'd expect. Plenty of room for four of us - the room had two queen beds. We stayed one night. It was great to avoid too much time in the car - we were 10 mins from everywhere we needed to be.

hotel025, General Manager at Best Western Plus LA Mid-Town Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand

"Great hotel and service"

5
Navigator18983211271, Las Vegas, Nevada 05/02/2019

This was a wonderful stay. Breakfast was very well done the room was really clean. No complaints here. Highly recommend this hotel to stay. Prices are very reasonable and you don't have to pay for parking.

hotel025, General Manager at Best Western Plus LA Mid-Town Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"Generally OK place to stay"

3
User 24/01/2019

Room and service was great, however, the breakfast was not good and eating space was small. Mostly wanted to eat breakfast somewhere else. Room was very comfortable and very clean. If you are driving, the paring garage is small and tight. If you arrive late, car will be parked on the street.

hotel025, General Manager at Best Western Plus LA Mid-Town Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"Excellent Stay"

5
SUBZEROSKIDD10, Thetford, Vermont 23/01/2019

I had never visited Los Angeles before so learning about the different parts of the city was new to me. I chose this Best Western Plus due to its reputation, location close to downtown, and most importantly, its price. The hotel sits right on the corner New Hampshire Avenue and 6th Street, making it easy for Lyft and Uber pick ups and drop offs. The front desk attendants were very nice and easily granted us a late check out when we asked. A great asset of this hotel is its walking distance to the Wilshire/Vermont metro station. From here you can easily get to downtown LA and Union Station, or more west out towards Hollywood. The most appealing part of this Best Western Plus is its free breakfast. There were so many options to choose: from fresh bacon and scrambled eggs, to bagels and English muffins, to soymilk and mini Nutella packets. It was honestly one of the most excellent hotel breakfasts I've ever experienced. This hotel is worth it alone just for the breakfast because you can fuel up for the day before going out to explore the city. I can't say enough good things about this Best Western Plus and I cannot wait to visit Los Angeles again because I know I will be staying at this hotel.

hotel025, General Manager at Best Western Plus LA Mid-Town Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"No parking"

3
User 18/01/2019

This hotel is fine. It was clean and close to where I needed to be for business. I chose this particular hotel based on the free self parking. I was traveling alone and knew I would be getting back late. When I got back to the hotel there was NO parking available on site. I had to park a block away and walk past homeless people. I didn't feel comfortable.

hotel025, General Manager at Best Western Plus LA Mid-Town Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. I know we have limited parking for our guest, I do apologize for that but we can not able to help on the parking lot because the structure of building can not able to add any other parking space at all. we always mention parking is for first come first serve.

"Excellent Hotel"

5
User 17/01/2019

The Hotel was really near our point of business. It was near to a lot of good to excellent Korean and Japanese restaurants. The room were very spacious and the bed was really nice, although it was a little bit high for me. It was also nice that me and my coworker got rooms that were near to each other making it less of a hassle to coordinate business plans and agenda

hotel025, General Manager at Best Western Plus LA Mid-Town Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"Hotel security damaged my car, and the security company and the hotel refuse to pay for it."

1
User 31/12/2018

I checked my stepmom, Barb, into the Best Western at 10 pm on December 27, 2018. As per hotel policy, I was allowed to valet park my vehicle on the premises. The driver's side interior door handle was already damaged when I left it with the valet, but the driver's side exterior door handle was intact and working properly. All of the car windows were fully raised. The next morning at 10:45 am, Barb and I went to my car in the lot. It had been moved to another spot. I immediately noticed that my driver's side exterior car door handle was missing, rendering the door unusable and forcing me to enter my car by climbing over the passenger seat. In addition, all the doors were unlocked the driver's side rear window was rolled down. Barb and I immediately reported this to the two employees working at the front desk. The man in line behind us reported that someone had stolen the front plate off his rental car, which was parked next to my car. The employees spoke to the manager, Danny Hyun, and reported that he would review the security camera footage and speak to the security guard on duty during the night to discover what happened to the cars. In the meantime, I was told to contact the security guard's company, Simon Security Services Patrol Inc, and speak to Joevany A. Guevara for compensation. The manager never spoke to me or Barb directly, despite walking past us several times and being only feet away from us in the next room. I spoke twice with Joevany and made arrangements to meet with him at 4 pm on December 28, 2018 at the hotel so he could inspect my car. I arrived at 3:50 pm. After waiting for nearly an hour, I asked the front desk what happened. They said Joevany arrived at 3 pm, but as I was not there, he left with the promise to return later in the evening. Barb and I canceled plans in order to be at the hotel to see him, but he never returned. He has since not answered my calls or returned my messages. On the 29th, I left word with another employee at the front desk. I gave him my contact information to pass along to the manager and asked to set a meeting with the manager. Barb asked that $200 be taken off her hotel bill to cover the cost of repairs. The employee said he would look into it. I left my phone on all day, but never received a call or text from anyone at the hotel. On the 30th, Barb spoke to a front desk employee who said the manager would not reduce the bill until he could determine who was at fault: the hotel or the security guard. He didn't want to pay for the damage and was hoping to foist it off to the unresponsive security company. Barb then accompanied me to the front desk where I asked for the corporate customer service number to submit a complaint. I also informed the employee I had complained to the Better Business Bureau and Best Western corporate and was perfectly fine taking the matter to small claims court. I asked her to pass that information to the manager along with my contact information yet again. However, I still didn't hear back from the manager. Today, the 31st, before Barb checked out of the hotel, we finally saw the manager, Danny, at the front desk and spoke with him. He told us the security company needs to pay for it. He dialed Joevany and handed the phone to us. Joevany admitted the guard broke the exterior door handle, but falsely claimed that it only broke because the inside was broken. Had he kept the appointment I set with him, he would have seen for himself that the unlocking mechanism still works, but the plastic piece that allows you to get a grip on the handle and pull was broken off. It's not connected to the inside handle. Joevany was rude and refused to pay, saying he would see me in court instead. I later returned to the hotel and made Danny look at the damage. He said he understood, but didn't want to be out the money for repairs. Apparently, he thinks it's acceptable for me to be out the money instead. I warned him he hadn't heard the last of this, and he hasn't. The manager's refusal to deal with this, despite being given ample time and opportunities to do so, is rude, unprofessional, and unacceptable. He's the one that hired security. It's his job to interface with them, not hand the phone to me to deal with it, and then blow me off. It's called the hospitality industry for a reason. Having worked in it myself, I know that sometimes you just have to be out the money in order to take care of the customer. At the very least, be willing to speak with me immediately and not send out your powerless employees to do it for you. I need to be compensated for this immediately in order to have it fixed. I can't afford it otherwise as I live on a very tight budget. It's also taken time and enjoyment away from our vacation. Don't waste your time staying at a place that doesn't care for its guests. Horrible.

"Excellent Stay!!!"

5
User 26/12/2018

I almost didn't book this hotel after reading the reviews but I have to honestly say my stay here was EXCELLENT! The hotel happened to be convenient for me as I needed to be in the area on business in Wilshire. First, let me say that they have limited parking which seemed to be a major issue for some reviewers. I never had a problem with parking for the 3 nights I stayed but I also was in by 11pm. Plus the parking is FREE! Second, the area seemed perfectly safe to me. True, it's no Beverly Hills or anything but it was just fine. I walked to the Walgreens two blocks away at night and had no problems. Even went to find a local spot for dinner on foot with no problems. Third, check-in went smoothly, the room was bigger than most, the complimentary breakfast had a nice selection, the price was reasonable and the location beyond convenient. Btw, my room was located at the very corner of the hotel and the street noise wasn't bad at all. I will actually stay here again next month on business and likely every time after!

hotel025, General Manager at Best Western Plus LA Mid-Town Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"Great Basic Hotel"

5
Sizzleandshake, Scarsdale, NY 17/12/2018

This place is great, it's not fancy, but it has everything you could want in a hotel. Good location in Korea town across from a korean restaurant. Parking, breakfast and WiFi are included! The decor is slightly nicer than your average basic hotel, I guess that is what the plus in Best Western Plus is for.

Casino98, General Manager at Best Western Plus LA Mid-Town Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"This Best Western is the best."

5
User 06/12/2018

Great management and staff. Clean and we'll decorated room with plenty of space. Really nice comfortable bed and pillows with a beautiful bedspread. Internet worked great. Air/heat worked great. Could open windows part way for fresh air. Offered room service but I didn't need to use it. The general manager Danny was really accommodating and was there when I checked in and when I checked out. He was running the hotel so well you could tell that he had a great relationship with his staff. He's a hands-on kind of general manager, very accessible, professional and nice. I stayed in hotels all around the world and for the price at this location for thistnice of hotel is a excellent deal!

Casino98, General Manager at Best Western Plus LA Mid-Town Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"Great place to stay"

5
User 21/11/2018

Great location in Koreatown. Hotel looks plain from the outside but the room had a nice decor, very clean, spacious, and bed was extremely comfortable. I would stay here again. Staff was very friendly. Great Japanese restaurant right across the street and one of the best authentic Korean restaurant experiences a block and a half away. I find that I can always count on Best Western for a great stay.

hotel025, Manager at Best Western Plus LA Mid-Town Hotel, responded to this review
Thank you for your comment

"Don't waste your money!"

1
A C, Albuquerque, New Mexico 17/11/2018

This hotel was over $200 a night and was not worth half that! Why is this place even a Best Western? It did not meet up to any of the standards I expect from Best Western. Upon arriving at the hotel, the front desk was incredibly hard to find. While I was just outside looking for said entrance, there was this homeless guy on the sidewalk screaming at me in Korean. I had to pass this guy twice trying to find the entrance. When I finally found the front desk, I reported the guy outside to the front desk agent, and they could not care less. They acted as if I was inconveniencing them and did not offer me an apology or any sympathy at all. The room we were assigned was a joke. The toilet worked about twice before it was clogged. I called for maintenance, he came and “fixed” it. It worked about once before it was completely clogged again. I called and told them this upon leaving and once again no apology, no offer of compensation for our disgusting bathroom situation. Poor service, long story short, do not waste your money at this property! Spend the extra $10 and stay somewhere else.

hotel025, General Manager at Best Western Plus LA Mid-Town Hotel, responded to this review
I am sorry for your experience at our hotel, We always try our best serve our customer as possible, I will investigate what happen day you stay, again I do apologize your experience.

"Awesome hotel"

5
User 03/11/2018

We went for the World Series and hotel staff was amazing clean and comfortable. When I'm town will stay here again. The check in was smooth person was friendly and welcoming. Location was easy access to everything.

hotel025, General Manager at Best Western Plus LA Mid-Town Hotel, responded to this review
Thank you for stay at our property,

"Good business hotel in Koreatown at a good price"

5
bsilkie, Oakland, California 18/10/2018

I was pleasantly surprised by this comfortable Best Western on 6th St near Vermont and blocks from some great Korean and Japanese restaurants, especially Korean barbecue hot spot, Quarters. While it doesn't look like much from the outside, the rooms were very comfortable and the included breakfast had variety.and decent coffee options Free parking is available and the Business center provided free access to computers and printer.

hotel025, General Manager at Best Western Plus LA Mid-Town Hotel, responded to this review
Thank you for staying with us

"Good value and easy to redeem points for staying"

5
josephhS1183YJ, Merced, California 12/10/2018

Stayed the night on a Sunday to attend adult swim festival. Great location to downtown. Parking lot is small so there's no guarantee spots available especially if you're going out at night. We took Uber because of this situation which worked out for us. Good selection of breakfast food in the morning. Would stay here again if doing something in the area.

hotel025, General Manager at Best Western Plus LA Mid-Town Hotel, responded to this review
Thank you for staying with us

"Comfortable Bed"

4
tlrouse, Golden, Colorado 10/10/2018

The hotel is in good shape with a really comfortable bed. Check in was easy and the staff was friendly. Was billed for drinks I didn't buy at check out but they fixed it quickly. A lot of homeless people on the streets around the hotel, but not the properties fault.

hotel025, Manager at Best Western Plus LA Mid-Town Hotel, responded to this review
Thank you for your review, we will give best service to all our guest as much as possible

"Defiantly worth a stay!"

5
d1157917, West Midlands, United Kingdom 01/10/2018

Stopped here for 2 nights and can't fault it at all! About 7 miles from Universal Studios so not a bad location, has 24/7 free secure parking and the free breakfast is really good! Rooms are spotless and pretty big, ohh and the beds are ridiculously comfy too! It doesn't say but we had a view of the Hollywood sign but was quite a distant away and could just about see it haha! 10/10! Would defiantly recommend!

hotel025, General Manager at Best Western Plus LA Mid-Town Hotel, responded to this review
Thank you for staying with us

"Good Rooms in Koreatown"

4
Felice R, Surrey, British Columbia, Canada 17/09/2018

When we first arrived, figuring out the entrance was a bit confusing, nonetheless we eventually figured it out. The lobby was cozy. We stayed for two nights arriving around midnight for a weekend trip. I was impressed with the clean and renovated hotel room with a clean washroom (a good washroom makes a big difference for me!) The A/C was a bit wonky but otherwise not bad. Breakfast was decent, we only had it for one morning, but it was nice that service went until 10. Checkout was easy, and we were able to store our bags while we explored a little more of Koreatown. It was good experience and would recommend for a budget friendly hotel in a good location (for us at least!). By Uber/Lyft/Taxi, it was not far from Staples Center which was a bonus too!

hotel025, General Manager at Best Western Plus LA Mid-Town Hotel, responded to this review
Thank you for staying with us

"Best Western Plus? I didn't see any Plus."

2
xsteves, so cal 15/07/2018

They call this Best Western Plus but the room was pretty basic and fairly small. When you walked into the room you almost bumped into the bed. The window looked at another window 10 feet across an air shaft. We came back to the hotel at midnight and the lot was full. The best they could do was tell us to drive around the area and find a parking spot. This was pretty ridiculous as we were unfamiliar with the area and didn't know if it would be dangerous walking around there at night.

"Everything was great but the shower..."

4
thollandam, Dallas, Texas 25/06/2018

Everything was great at this hotel. We arrived that morning, and did not have to wait until check in. The entire staff was nice. The rooms are spacious and clean. The bathrooms are the same. The shower had low water pressure and did not get as hot as the hot water from the sink. The water from the sink gets very hot, but the shower hot water doesn't get as hot. I checked the sink when I got out the shower, and it got super hot quickly. If only the shower did the same. I also noticed the floor was slightly slanted. I'm not sure if that's a building issue. The parking area is very small. Luckily, we used Lyft. The hotel is on the corner of 2 major streets, so it was a little noisy at night, but not loud enough to keep me awake or to wake me. The issues weren't major, so I would definitely stay again!!

"We had a good night"

5
Naoko G, Stanton, California 17/06/2018

We had a good night here when we stayed on Friday night. Other hotels we looked at were more pricy. This hotel has breakfast included, which had a waffle maker, eggs, sausage, and potatoes as well as bread and some pastries and cereal, yogurt. Staff here is fantastic - we had an issue with a TV but the maintenance man fixed it quick. He asked if we wouldn't mind fixing the bathroom door while he was at it (he noticed an issue). We walked around a bit in the evening, and plenty of restaurant to choose from. There is a Walgreens nearby if you need to pickup some stuff that are not offered at the shop on the first floor. It also has a gym if you want to work out. I'd recommend entering the parking lot from the 6th street side, take the first entrance if you're going eastbound, and if that's full, try the next entrance. There is a tiny entrance on the south New Hampshire ave but if there's nothing available, then you'll have to go around the block unless you're daring enough to try left turns on the 6th street.

"L.A. without a car? Great transit connections here."

5
SanDiegobased, Carlsbad, CA 13/06/2018

Easy 2 block walk from the subway station Wilshire/Vermont. The red line connects both Hollywood and Downtown/Union Station. Local and rapid buses run east/west and north/south. We used the rapid bus along Wilshire to reach LACMA within a few minutes. Koreatown itself is walkable and has many interesting coffee shops and restaurants. The hotel is a nice BW Plus with friendly staff. The breakfast room was very clean and well cared for. The walk-in entrance on New Hampshire is strange without any signage (it's all on 6th street) but once you find it, it is no longer a problem!

"Great stay"

5
ryan180680, manchester 08/06/2018

We stayed here for 2 nights recently. Ideally located for both downtown LA and Hollywood with a metro stop just round the corner. Rooms were decent size with large comfortable double beds and air con. Breakfast was good and had a large selection Inc a waffle station. Parking also available free for guests too. Overall a great stay

"Fire Stairs Blocked by Bed Frame"

1
Carl K, Bellevue, Washington 03/06/2018

The hotel is nice. Everyone working there is nice. The breakfast room was bigger than many and had two waffle makers. Beds are subjective, but our bed seemed a bit overly soft and one side tipped toward the middle. The location is good for walking to restaurants & ATMs and good for driving to Universal or downtown. The toilet seat wouldn't stay up, which was annoying. However, …. I tried to walk down the back strairs (which are fire stairs) and found them blocked by a large bed frame near the 2nd floor. (Also, there was a small ladder in the stairway on the three floor. Opening the door to outside required turning a lock. On the outside stairs, sat two garbage cans.)

Abdul E, Manager at Best Western Plus LA Mid-Town Hotel, responded to this review
Dear Carl K, I Thank you for staying at our Best Western La Midtown Hotel and Thank for your positive feedback in regards to our staff and our and breakfast room. As for the bed frame in the Emergency stairs ways it had been removed and it was there just for a temporary period, and we had removed the ladder as well. once again thank you for your feedback.

"Perfect"

5
NGER14, London, United Kingdom 09/05/2018

The hotel is situated close to the 101, close to the metro and easy to escape. Modern building, plenty of car parking, secure. Big rooms, decent bathrooms and great great value for money. Staff very able and professional. Happily stay here again.

"Good breakfast, and service"

3
Nadine L, Montreal, Canada 02/05/2018

I only stayed one quick night at this hotel because my other hotel did not have space for the entire trip. The entrance is hard to find, and the reception is disappointing. However the rooms are fine, very large and renovated. The windows are very thin and you can hear people walking down the street, that was weird to me. This was my first night in LA, and I did not feel overly safe in this area. Perhaps this was just an initial perception and I did arrive late at night. Breakfast was a nice surprise a lot of choices, all very good quality, any decent dining room. Service was very effective and professional was throughout my stay.

"Nice surprise!"

5
Liz C, Lexington park 25/04/2018

When we walked into the lobby, which is located inside the parking garage, we were a bit concerned about the size of the hote. Once we accessed the upper floors, we were pleased with the nice hallways, fresh flowers, and nice breakfast room and business/room. The staff was terrific. The rooms were spotless. The neighborhood is not fancy, but the staff assured us it was safe to wander about at night. It was fine! There are several no-frills tiny

"Had Business in the Area"

4
Dale K, Orem, Utah 06/04/2018

I have clients in the central downtown area that I needed to visit but the hotels in that area are very spendy and I didn't need anything fancy. I found this place which is Mid Town and it's prices were a little on the high side but I thought I would give it a try. Check in went very nice and the one gentleman made sure I got a room with a decent view. Housekeeping was good and the wi fi was very good. The room was on the smaller side but it worked and they had a great TV channel selection. The only negative is yes, the parking is included but if you want to leave early in the AM the security guy in the garage has to move cars around since many cars are blocked in. He does a good job at it. It just takes extra time. I have no problem staying here again.

"Centrally located and good value for the money"

3
Kathy A, Toronto, Canada 29/03/2018

We stayed in this hotel for a few nights in LA. No extra cost for parking overnight. Great location close to many touristic sites. Excellent beds with super comfortable mattresses. Plush towels and a very comfortable room. Breakfast is included with the room but don't expect too great a quality. Other restaurants are close by. In general it is great value for such a superior location.

"Quite and nice"

5
User 17/03/2018

As with tradition with the chain the place is comfortable, well kept and welcoming. The staff at this particular one is of the highest quality of service. The breakfast was also tasty w various. Thank's for the wonderful stay

"Average is a little generous"

3
chelly12364, Henderson, Nevada 07/03/2018

Let me start by saying that this is the first time I've stayed in this area of LA and hotel prices are high. So I found the best rated hotel in the area (which isn't a great neighborhood) but I needed to be here due to a business function nearby and wanted to stay close. I think the price is outrageous for what I got, but compared to what else I found, it seemed a little nicer than the others for around the same price. First the good stuff. Free parking. Very nice! I got there early and got a spot and don't know if they have parking for all their guests or not, but at least it was free. They were very friendly at check-in, however their system was down and it took a little longer than normal, but no troubles. OK - I think that covers the good stuff. Now the not so good. The walls are very thin. I could hear every sound from my neighbor next door, especially from the bathroom. That was fun. NOT. My room had a funny smell to it, which I see on other reviews as well. There was no tv remote in the room, but I didn't have time to watch it anyway. The outlet in the lamp next to the bed was off because my adapter to plug in my phone just barely fit into the space. Odd design. The heater/air unit was of course the older model and the fan was VERY loud. Breakfast was pretty typical. I grabbed a couple granola bars and an apple but they had the usual stuff - cereal, muffins, waffles, etc. So was it a horrible stay? No. I just have a very hard time paying this kind of price to stay in a place like this, but it IS Los Angeles, so...

"Clean Upgraded"

4
User 28/02/2018

Located in busy area of mid-town called Korea Town -- lots of Asian shops and eateries, but also a Denny's and an IHOP within a block. The desk clerk recommended a great little NY style pizza restaurant around the corner. Anything fancier and you'll want to drive. We preferred not to take the car out again once we were settled, so having several choices within walking distance was nice. Hotel was very clean and nicely appointed, staff gracious and helpful. The included breakfast on 5th floor was self serve and pretty standard for this class hotel, and much appreciated. Parking on site was free, but tight, and worth well worth choosing this hotel over one closer to down town, which usually charge ($50+) for their parking. Wifi signal was strong and fast in our room. Flat screen TV was set off to one side and not very adjustable for viewing angle, so a little hard to see from the far side of the bed.

"Downtown Small Hotel"

4
ABQdianne, Albuquerque, New Mexico 03/02/2018

We chose this hotel because of the closeness to the Staple Center. It was reasonably priced and included a nice breakfast. The room was very clean, updated and lovely. There was a bit of traffic noise, but it didn't bother us. Parking was limited. The night parking lot attendant was helpful and friendly. We were glad that secure, free parking was available. The desk clerk at check-in was not nice at all and the morning desk clerk wasn't so great either! The lobby is tiny.

"Great Stay for two days in L.A."

5
User 29/01/2018

Best western Plus offered classic and complete hospitality. The room was spacious and the beds were comfortable. Everything was clean. The check in process was smooth. The breakfast was very delicious with many options. And the hotel has their own parking area!! This is a wonderful perk for hotel guests. Parking in Los Angeles costs so much per day at most hotels - even when you are their guest. Best Western graciously includes the parking within the pricing for accommodations. PS - if you like burgers, walk from hotel to Cassell's. you wont be disappointed!

"Fine hotel"

3
User 29/01/2018

Its complimentary breakfast was very good. Rooms are clean. The room faces main street was quite noisy. The main entrance door was not visible from outside. The rate is a bit high compare to other similar hotels.

"Hotel "

4
User 25/01/2018

Its located in centre of mid town.. popularly known as Korea town. The hotel is quite small and is best suited for business travel. It doesn't house any restaurant however basis your package they serve breakfast on 5th floor every morning ... you can check in and check out very fast.. rooms are quite spacious and have a city view as well ... if u are on holidays and need to just take a stop then this hotel is quite apt... u have food corner at about a mile from hotel and u can have variety of food to chose from ...

"centrally located"

4
User 05/01/2018

The breakfast was filling at best, the room was small, and the view was nonexistent. Although not amazing, the bed was better than many. While in the bathroom we could hear others as if they were right next to us, but while in the main section of the room, it was very quiet. The hotel was clean, the staff friendly, and the location was central to many of our destinations.

"Review of stay at Best Western Midtown LA"

3
jeffryn2018, Fortuna, United States 03/01/2018

The room was adequate--no major issues. The hotel is dated but the bathroom had obviously been updated and remodeled. Parking is extremely limited. It was helpful to have a security guard on duty as he had to take our keys and move our car as other cars needed to come/go (there were not enough parking spaces to accommodate all guests).

"LA Midtown review . (location , data security , billing)"

2
ALR3309, San Francisco, California 01/01/2018

The hotel is located close to LA attractions . Perhaps this is the biggest positive. The hotel is located close to some asian dining joints . The sidewalk in the area is not clean and one has to really watch one's step. Rooms were clean , however the view , color palette and aesthetics leave a lot to be desired. The parking is free and is complicated and messy . Very difficult to maneuver around . Hotel staff was rude and arrogant . The hotel insists on taking copies of your credit card and driving license . These copies are stored in a folder located on the front desk . When I pointed that they are creating a security risk , the staff arrogantly brushed aside the concerns and pointed out that they have security cameras .. Which day and age do they live in ?? Additionally they took security deposit , I did not see the same practice at other BestWestern Hotels . From my perspective , the rules are being made on the fly and are not consistent across the hotels.

Abdul E, General Manager at Best Western Plus LA Mid-Town Hotel, responded to this review
Good day ALR3309, Thank you for your feedback in regards to your stay at our Hotel in Los Angeles California. We are truly sorry that we did not meeting your expectation. I will share the challenges you had with our team and I hope we will do better for our next guest. We hope that you give us a chance to serve you again. Best regards,

"good location for downtown activities"

4
Ontario-yyz-CAN, Toronto, Canada 25/12/2017

The Best Western Plus LA Mid-Town Hotel is located within an easy 15 drive to L.A. Live and the Staples Center which makes it a good location for downtown activities. It is clean and comfortable. The complimentary breakfast and free parking make it a good value. I will return here when I visit downtown Los Angeles again.

"Great Location, Great Staff, but very loud"

4
nicke743, Carmel Valley, California 12/12/2017

Overall a great hotel. The staff, the room and the amenities were very good. The location is great as you can get just about anywhere in the LA area very quickly. 20 minutes to Hollywood. 25 minutes to LAX. Be warned though, if you are a light sleeper, bring ear plugs. They do provide one pair in room, and would probably give you more if requested, but keep in mind when booking. Monday is trash day in that neighborhood. I know this first hand. FYI

"Clean, quiet, great parking"

4
Michael K, Fresno, United States 06/12/2017

Clean room, comfortable bed, nice recliner. Front desk friendly and generous with fruit and water. Loved the ease of parking here. The room was quiet and I slept well, although by mid-morning could hear housekeeping in the hall.

"Koreatown Gem"

5
Darin R, Palm Springs, California 05/12/2017

Great hotel stay and fantastic price. Very professional Staff. Complete with free parking, a gym, and delicious breakfast. Rooms were well appointed and extremely quiet. Fast internet too. Some restaurants around but I went out and explored LA.

"Best value in LA. Period"

5
franksV1632AX, Detroit, United States 01/12/2017

Best hotel I have ever stayed at in the LA area thanks to the fantastic staff. Reasonable price, decent room, good location - but the friendly and helpful staff makes it perfect. It should have 6 stars but the rating scale doesn't go that high.

"Great Place"

5
User 29/11/2017

This was a great new property with a lot to offer. We really enjoyed the time spent here and the hospitality. We will come back again soon when we travel to Los Angeles. Thank you to the staff for taking care of me and my family.

"Great time in LA."

5
Renerdog, Grass Valley, California 28/11/2017

Centrally located to all the places I needed to be while I was there. Had a really nice stay at Best Western. Many of the people in my group stayed here as well. It was nice to hang out with them, without having to drive anywhere.

"Great stay"

5
O4645BMmarkb, Imperial, California 27/11/2017

One of the best Best Westerns I've stayed at. Very helpful staff. Parking is not guaranteed, but staff helped out and accommodated by making space. Parking garage had a night security guard. Great breakfast also.

"Excellent!"

5
User 27/11/2017

From check in , night auditor and checkout, the service was excellent! All the front desk agents were genuinely caring. The location is perfect! Several stores, pharmacies and close to the staples center! Their breakfast was delicious and several items to choose from. If I ever visit LA, I will be coming back here !!

"Great staff"

5
singinggigi, San Mateo, California 20/11/2017

A decent location to commute to downtown. Situated in Korea town. Staff is great. Checkin and checkout were both smooth. I had a room with 2 queen beds. Spacious and clean. Breakfast was served on the 5th floor every day. A big plus is the free parking. Valet is available in the evening. Would stay again.

"last minute work assignment"

5
User 19/11/2017

Very nice stay, only about 2 miles from my construction project, restaurants close by as well as stores for any needs. Free parking in an enclosed garage. the rooms were clean and nicely furnished, I plan to call this home when I am in the area.

"One night stay"

4
Ruth F, San Diego, California 18/11/2017

Overall this was a good hotel. The breakfast had a good variety of offerings. Unfortunately I did not request a room away from the street so there was some street noise. We also had a room right next to the ice machine. We should have realized there might be issues when we saw the ear plugs next to the bed.

"Great location for the Contention Center"

5
U4650AJpamelap, Las Vegas 12/11/2017

The room was clean and well organized. The location was great for getting to the Convention Center, with a perk of free breakfast and free parking. The staff was polite, helpful, and cheerful. Free parking was nice, but a little crowded.

"Nice Hotel! Great Customer Service!"

5
imbhon, Makati, Philippines 08/11/2017

Me and my wife stayed in this hotel for nine days. We had a very pleasant and enjoyable stay in this hotel. Customer Service was outstanding! A room was already available for me and my wife even if we arrived at the hotel early. Special thanks to Alex, and to the manager, Abdul, for always being very helpful and for accomodating our requests. Both of them were very courteous and friendly. Alex and Abdul made our stay at Best Western Plus LA Mid-Town Hotel comfortable and stress-free. Other staff members of the hotel were also very helpful. After spending the whole day going to tourist spots, me and my wife felt relaxed as soon as we arrived in our room. The room was big and very clean. It was complete with amenities, including a refrigerator, iron and iron stand, microwave, etc. The bathroom was big and very clean. The bed and the pillows were comfortable. The full breakfast at the hotel is very good, with lots of food and beverage options. The breakfast area was clean and the hotel staff therein were very efficient. This is really a very nice hotel. We look forward to staying in this hotel again!

"Good stay in dowtown LA"

4
Bigruss57, Mansfield Australia 01/11/2017

Staff friendly and helpful at check in. It had off street under cover parking, you were given a voucher to place on your dashboard. We had a problem when arriving in our allocated room, in that the air con there wasn't working very well on a very hot arrival day. The management promptly gave us another room to move to, which was great. The air conditioning there worked well and was nice and quiet throughout our stay. The room was quite spacious, clean and comfy. The bed was comfy, although a little hard to our liking. It had a fridge and microwave Breakfast was ok, with hot and cold choices available. There was some traffic noise – but the hotel provided guests free air plugs The room had a safe for valuables. Location was good, handy to nearby shops, public transport and food choices.

"Good property in mid-Wiltshire District"

4
suzette p, Mariposa, California 29/10/2017

Very clean. Great staff. Has elevator. Parking covered, on first floor. Breakfast better than average. Not all room with a view. Older property that has been completely redecorated and is very nice. Good price.

"Excellent place at an affordable price"

5
Le0pic, Buenos Aires, Argentina 26/10/2017

The good - Location is great. The area is safe and convenient. Lots of nearby stores, Walgreens, gas station, subway, etc. - Room is spacious. - The bed was extremely comfortable. - You have a fridge, a safe, flat TV with HBO, a coffee maker, etc - Staff was wonderful. - There is parking on site and it's free, this is great. But keep in mind that it may get full, if this happens, you will have to ask the staff at the front desk about what to do in this case. - There is a 24/7 business room you can use at will. - Complimentary breakfast was very good. You have a good variety of beverages and food. - Front desk does not charge for receiving packages. Amazon lockers (Lazer) are located 2 blocks away in the 7-Eleven at Wilshire and Vermont. The bad: My experience was wonderful, but there's always room for improvement. - Room at night is not well lit. - The room had the following quirk that was somewhat annoying. The bathroom light switch is located outside the bathroom, also, the bathroom door, which is particularly wide, when opened blocks the access to the light switch, so if you have the bathroom door open and you're going to the bathroom, you need to close the door, turn the lights on using the outside switch, and get in the bathroom. It may seem silly, buy believe me, it gets annoying. - There is no towel hook in the shower, so towels stays on the floor until you get out of the shower. - There is no place to leave your stuff in the bathroom. If you like to leave your toothbrush, toothpaste, deodorant, perfume, etc in the bathroom, then you're in trouble, because there's nowhere to leave them.

"Mostly pleased"

4
Michael M, San Diego, California 25/10/2017

Stayed for 3 nights in October 2017. Clean for the most part but I did find a candy wrapper behind a chair when I was searching for an outlet. The neighborhood is a little sketchy at night but it's fine during the day. Denny's, IHOP, Chipotle, Jimmy Johns all within walking distance as well as the Metro Purple Line. Lots of choices for breakfast but it seemed like getting to the breakfast room early will save you from the cluster that develops later. Booked through their website but that didn't seem to mean that my BWR # would be attached to the reservation as I had to ask for them to credit the points later.

"Excellent & affordable for L.A. Mid Town"

5
379dannac, Ojai Valley, United States 24/10/2017

This hotel is newly refurbished, and clean, clean, clean. Walking distance to restaurants in Korea Town, and 2 blocks from MetroLink Station. Free parking is a plus. Parked our car, and used Metro to go everywhere, including Griffith Observatory, Downtown Civic Center, and Hollywood. Complimentary breakfast is first rate, and room is spotless. Has nice workout room, but no pool. The manager, Abdul, is attentive & charming.

"ANGRY CUSTOMER"

1
urickj, Las Vegas, United States 23/10/2017

We returned at 3 am to find that our registered vehicle had been towed and we were locked out our room. Police we called and escorted us to our room to collect our belongings, I was also I was charged for a room that I was unable to stay in. It was extremely embrassing to not have a room and have my vehicle towed, this property does not have enough parking for (1 vehicle per checked in guest). Currently I have been charged for a room (that I did not stay in), towing charges 228.90, and possible damage to the vehicle inproperly towed by front desk agent JESSIE RODRIGUEZ.

"Great location"

4
User 21/10/2017

Located in Koreatown, very close to downtown LA. Similar breakfast as most Best Western locations: waffle maker, eggs, sausage/bacon, yogurt, fruits, cereal, assorted pastries, coffee and juice machines. Bonus was the shredded cheese for the scrambled eggs and soy milk foryour coffee or cereal.

"watch your things, the staff are thiefs!!!"

1
Spectra72, Woodbridge, Virginia 15/10/2017

This hotel is centrally located and near downtown Los Angeles with easy access. However, housekeeping decided that they wanted items more than I did and took things from my room. When the front desk was notified they took little action besides expressing their sorrow and regret. That didn't get my things back. Had this not happened I would have had a very positive review. But it's hard to recommend a property where the staff will steal your things.

Abdul E, Manager at Best Western Plus LA Mid-Town Hotel, responded to this review
Dear Spectra72, I Thank you for submitting your review and I truly apologize for failing to protect your items in the room. We had dropped the ball and our Housekeeping staff had accidently thrown them in the trash. once again I am sincerely sorry for this incident.

"A great value in a convenient location"

5
User 15/10/2017

Excellent location: close to most places of interest, right by the bus and metro. Great value, especially when you factor in free parking. Fitness center is small, but has towels and water. Every request I had was efficiently handled by a friendly staff member.

"Good stay overall"

4
ryangU4982YA, Saskatoon, Canada 15/10/2017

We stayed here 3 nights, and overall were quite pleased. Nice spacious, modern rooms. Really good breakfast. Comfortable beds. Parking is an issue. On the morning of our checkout, we left early to make our flight, and even though we found a spot the night before, we're surprised to find several cars boxing us in so we couldn't get out. Thankfully, the security/valet was able to move the cars so we could get out, but this caused us some distress. The windows are also poorly sealed and you can hear a lot of the outside noise.

"Great location and friendly staff"

4
Mike M, Mesa, United States 13/10/2017

I was very pleased with my stay the LA Mid-Town hotel. The staff was very attentive and went out of there way to be accommodating. I would happily stay at this property the next time I am in this area.

"Nice hotel, close to subway"

4
Canadian066, Toronto 10/10/2017

My wife and I spent four nights at this hotel in October and were generally pleased with our stay. The hotel is quiet, has free parking, Wi-Fi and breakfast. The subway is five minutes walk from front door. The hotel is in a so-so neighbourhood, some homeless here and there, but we've seen the best and the worst of LA and this was above average, considering. On the downside, the breakfast was always cold (I mean what's not to like about cold bacon and eggs...) and the AC was blowing directly onto the bed, but we got around this by forming a little deflecting dam with our luggage. A good experience all in all.

"Would recommend"

4
92sheaz, Phoenix, United States 09/10/2017

This hotel was easy to get to from the 101. It is in Korea town and there were quite a few restaurants within walking distance. The hotel staff was very friendly and the room was clean with new furnishings. We used the business center to print some documents and it was free and easy to use.

"Great hotel !!!!"

5
Znourit, Henderson, Nevada 09/10/2017

First when we got to the area of the hotel we were worried because there was a lot of homeless and the areawasn't so good. But , Surprisingly the hotel was amazing, clean and so comfortable. Thank you for everything .

"Super clean, modern, comfortable room"

4
Jennifer R, Woodland, California 05/10/2017

I was pleasantly surprised by all of the little extras included - earplugs, shoe cleaning cloth, sterilized remote, water bottles. The bed was also very comfortable with many plump pillows. The location is great for events in this area of town. It is not a scenic hotel, but very clean, nice and affordable. I didn't go up for the free breakfast, but the lobby coffee machine was great!

"Ktown Bargain"

4
r0bertaar0ne, Venice, United States 02/10/2017

Maybe the best hotel value in LA. For $159 (sale price) you get a huge corner room in Ktown, newly remodeled, king sized bed, quiet, AC/TV.... I mean its not hip or super luxe and the "lobby" just has a counter and a vending machine, but you have all Ktown at your feet, so who cares?

"Great base to explore LA; clean, parking & good breakfast"

4
JohnStratton, Northampton, United Kingdom 26/09/2017

We stayed at the Best Western Plus LA Mid-Town Hotel for four nights, using it as our base to explore LA, Santa Monica, Hollywood & to visit Universal Studios. We were really impressed with the hotel - it had clearly been recently refurbished, as the room looked new with lots of new fixtures & fittings. It was clean, the front desk staff were friendly and it had it's own parking - a real must as you have to drive to explore LA. The Breakfast was a basic buffet style, but it had a good selection of drinks, pastries, cereals, limited hot options, toasts & bagels and waffle makers (with a great selection of toppings). It's in Koreatown which means there's some great restaurants nearby if you like Asian food - and it's walkable to Downtown LA.

"Wonderful place to stay"

5
christinewZ8502QP, Renton 25/09/2017

This BW has the most friendliest staff. Very clean hotel. They allowed us to check in very early. When we would ask for extra towels they were very quick at getting them for us. This is by far the friendliest staff I have ever encountered.

"Access and Parking"

5
User 25/09/2017

We knew parking was going to be an issue and this Best Western was located for easy access to the Microsoft Theater by public transportation. That allowed us to enjoy our time there and not get caught up in the frustrations of transportation and parking.

"Wonderful Stay!"

4
User 24/09/2017

Hotel staff was friendly and nice. The lobby, hallways & my room was clean. In fact, my room looked like one of those fancy hotel rooms downtown without the heavy price tag. Although, I deleted one star because the breakfast buffet could use some improvement. The oatmeal was dry & sticky, the eggs were ruuny with water, beacon was so tiny. But, the breakfast area was clean.

"mid town LA hotel great for Hollywood area sightseeing"

4
Kim C, Exeter, California 24/09/2017

This hotel worked out perfectly for our stay to watch tv show tapings at the CBS studios. 15 min drive from The Grove/Farmer's Market areas. Breakfast was great! Room was clean. Free parking but spaces are cozy so may not be room for full sized SUV.

"Good Value"

4
891jamesstevend, San Diego, United States 18/09/2017

Very clean hotel. Staff is great! Rooms are good size and very clean. Breakfast is decent. (Cereal, waffles, eggs, sausage, ect) Parking situation is terrible! Very small parking lot and no street parking! Good value, except for parking.

"Noisy room, broken plumbing and amentities, rude staff"

1
User 14/09/2017

This was the worst hotel I have stayed in ever. In the past year I stayed in hotels for 75 nights. We requested a quiet room not by the elevator. Not only was our room right next to the elevator, it was by the ice machine where people congregated and talked through the night. Our room was right under the dining hall so starting very early in the morning we heard chairs and furniture scraping the floor above our head nonstop. The bathtub gurgled loudly. The hair dryer didn't work. I called to ask for a replacement hair dryer and was told that there was no housekeeping people on site (this was 8 am in the morning) and there was nothing to do. Upon check-out we told the front desk staff about all of our issues and he was very rude to us. I will never stay at this hotel again.

, General Manager at Best Western Plus LA Mid-Town Hotel, responded to this review
Dear DRM22, Thank you for your feedback regarding your recent visit at our hotel. Please accept our deepest apologies for the issues you had encountered during your stay at the hotel. All of our reviews are evaluated by management and the ownership, and your review is no exception. We take all comments into consideration and welcome any opportunity to improve. Best regards,

"Glory to Glory"

4
User 10/09/2017

Parked Dodge Ram in parking garage. Somewhat tight fit but found a spot. Headed to checkin and was greeted. Staff was very nice. Picked points vice present for Diamond status. Water or coffee near desk. Construction is going on with some glue smells. Nothing to strong or bad. Got room keys. Keys is touch close type. Got room 425. Took elevator up and hallways are clean but no air conditioning. New remodeling and very nice. Desk staff said it used to be Howard Johnson. Room air conditioning is great. Cooled room quick. We got corner view of street. Shower drained good and head was desent. Toilet is low and round. Not high and oblong. If walking around their is Walgreens one block away. Dennys and Ihop within a block. No pool but gym is big. Lots of space. If using beachbody live stream on laptop. You have room for workouts. Beats the hall way. Came back late around midnight from conference. Parking attended by someone. Double parked car for us. Ate breakfast and checked out. Breakfast was eggs, sasage, and potatoes. Waffles toast be gals Cereal juice yogart fruit and other stuff. Nice spread and open til 10pm on a Saturday. I swapped from Hollywood best western because it was closer to my meetings. This hotel is remodeled and nice but miss pool time. If you want lower rates and nice quality this will work for you.

"Great location , free parking"

5
User 08/09/2017

I arrive at hotel around 10.00 am , Hotel has reserved parking for guest and reception is nice and the room is ready for us. The room is clean and comfy. The bathroom is clean also. There are microwave in the room. There is korean restaurant around here.

"Great Value and Some Dishonest Staff"

4
Kawanda-Ryan, San Francisco, California 05/09/2017

Overall this hotel is a great value in a convenient location. The room is very nice for the price and the location is convenient. The staff was mostly very helpful. I was lied to by the check-in staff saying at check-out my BW travelcard would be applied to the total. Upon checkout I was told it could ONLY be applied at check-in. Somebody is lying-I suspect the only doesn't want the hassle.

"A Long Stay That Turned Out Very Well"

4
Donna224488, Philadelphia, Pennsylvania, United States 30/08/2017

I recently helped my daughter move to LA from Pennsylvania and she was going to be going to school in this area. I booked a room for 11 nights, which is by far, the longest I've ever stayed in one hotel in my life. It could be good, or it could be bad.....I am happy to report that I felt right at home here and everything turned out good. The room was of good size and came with a larger mini-frig, microwave and coffee pot. There was a room air conditioner that you can easily adjust to any temperature. We like it on the cool side and I was there during a warm spell in LA. The AC worked great, although a bit noisy, but aren't they all. The beds were big and very comfortable. I was happy that I was able to separate the comforter top away from the blue blanket because I get very warm at night and most hotels nowadays have the one big, puffy quilt that is way too hot for me. The breakfast is included in your price. They had the usual bagels, waffles, cereal and so forth, but also hot bacon, sausage and eggs. I asked the manager if the eggs contained gluten (some restaurants use flour to fluff up the scrambled eggs) and he assured me that the eggs did not contain any gluten. Some mornings the breakfast staff made round, flat scrambled eggs which was fun and we would make a sandwich with two round eggs with a round sausage inside. Yes, doesn't take much to make me amused. The breakfast also included hot coffee, tea (and they use the good tea-Stash, not the usual cheap stuff) and many different flavors, even green which is hard to come by at restaurants. There was also fresh fruit and yogurt. So something for everyone. I would have preferred real hard-boiled eggs in the shell rather than only having scrambled eggs. There is a nice gym that hardly anyone was using. The only reason i did was my daughter was at orientation several days and I felt like a work out. The neighborhood I wasn't sure about. The equipment was surprisingly modern and good quality. Many hotels have old equipment. There was water and towels in the room, but I had trouble getting the TV to work. Also, one day the AC was on and the next if was off and they had the windows open. It was stuffy in there and I could not figure out how to turn on the AC. Of course it was hot out, but I survived. I really liked the gym otherwise! There is a really nice business office on the 5th floor where you can print out your plane tickets, etc. Another nice feature of this hotel is FREE PARKING! Have to tell you some hotels in LA charge $50/night so this was MUCH APPRECIATED!! Sometimes the garage got full, but they would valet park your car if that was the case. I found the staff friendly and very helpful during my stay. I will definitely stay here again when visiting my daughter. I had a nice quiet room even during busy August vacation time. They are always very busy keeping the rooms very clean.

"DIRTY"

2
Giovanna S, suisun city, United States 29/08/2017

these rooms NEED TO BE HAIR FREE everywhere AND SMELL CLEAN. it was humid and smelled old. the location kind of sucked as well. we were moved to another room but there was hairs there as well. dont stay here

"Humble but Awesome"

5
sarahgM9596VU, Hackensack, United States 29/08/2017

Typical Best Western: Pretty humble appearance but amazing staff that makes your stay super comfortable and nice. Really enjoyed staying here and if I came back (not on business) I'd probably choose to stay here again.

"Surprising Gem"

5
User 28/08/2017

As newcomers to Los Angeles, we were skeptical about this (or any) hotel in the area, but were pleasantly surprised. The exterior of the hotel is unassuming and older, and the rooms are small, but well-appointed. The room was also very clean (which I really appreciate and am often disappointed in other hotels). There is some noise (it's in a big city, so no surprise there). We ran the fan from the AC and slept well - no problems. For the price, we were very pleased. We came into town for an event in downtown LA and very much appreciated being able to start each day with free breakfast, and also a free and secure place to park our car. Access to the Metro is just a five-minute walk away. The staff was friendly and helpful. Only complaint (and not a major one) is that the bed is too firm for me - but my husband liked it.

"Nice, Clean but too Expensive"

4
noelb415, Bishop, United States 18/08/2017

Hotel was clean and beds were nice. Had an excellent staff, friendly and kind. I was not very happy with how expensive the room was. I have had the same type of room at least half the cost if not more in Nevada. For a week night way too expensive. I got this room because I had to travel to take my grandson to the children's hospital in LA. Should have had a discount as I checked in at 5 am and checked out by 11 am. Needed a quick rest before our travel home 6 hours away.

"A Great Stay In LA"

5
jeffpsd, San Diego, CA 18/08/2017

An excellent LA hotel, central, close to the Metro (4 stops from the Music Center) in the Koreatown area. My room was spacious, super clean, had upscale furnishings, plush towels, linens and a great, comfortable bed. Breakfast was terrific. Highly recommended.

"Very comfortable 4 night stay"

5
Jimmy_Lemon, Ashford, United Kingdom 17/08/2017

I recently had a very comfortable 4 night stay here during a visit to LA. Although the surrounding area isn't very pleasant, the hotel is just a few mins walk from Wilshere/Vermont Red Line Metro so getting to Hollywood, Universal Studios, Downtown LA and Union Station is easy. There are plenty of decent restaurants nearby including a host of Korean BBQ restaurants. We tried Ahgassi Gopchang and had an excellent meal. Our room was not on the main street meaning that it was very quiet. I did request a room in a quiet part of the hotel and am grateful that the hotel were able to accommodate this request. I would definitely stay here again.

"Great property. Great stay."

5
nevadaexile, Fort Wayne, Indiana 14/08/2017

STayed at the Midtown property for two days. Very clean rooms, very friendly stay and a very quiet despite being located near Downtown Los Angeles. No major issues and even the minor issues were handled quickly and professionally. I would consider staying there again the next time I was in the LA area,

"Great staff"

5
642juneb, Newman 10/08/2017

We always stay at Best Western because we get continued customer service at anyone of there locations . They have a great staff and they are always willing to do what they need to do to make your stay as pleasant as possible .

"Great stay"

5
User 09/08/2017

Clean, they have the most comfortable beds ever and the location is centrally located close to many popular areas. Great breakfast with many choices. Friendly staff and an underground staffed parking lot.

"Great place in central LA"

4
pipesm2017, Reno, Nevada 07/08/2017

This property lies in the Korea Town area of LA, a short walk from the LA Metro station. I was in town for a conference, and it was a matter of a short walk, and easy Metro ride to get to the convention center. The in-room internet was quite fast, and the breakfast was good, with several options.

"Great spot in Koreatown"

5
rutuesday, Las Vegas, Nevada 07/08/2017

Nice, clean spot in Koreatown. Once we parked at the hotel, we walked everywhere! My room faced another building, and was surprisingly quiet. Mattress was new and so comfy. There are too many restaurants to choose from, all an easy stroll from the Best Western.

"Nice hotel, but noisy and terrible parking situation"

4
momsta_x, Phoenix, Arizona 27/07/2017

This hotel is really nice! The room was super clean and the bed really comfortable. it is located in such a great area in Koreatown! Only a 2 minute walk away from all kinds of delicious Korean food! Water pressure was okay. I have 2 complaints: 1: The walls are paper thin and could hear so much noise! Dining room is on the 5th floor and my room was right below on the 4th floor. I was woken in the morning to chairs dragging and making a screeching sound. You could hear all of the cars outside and it sounded like our window was open. There was 1 package of ear plugs and at first my sisters and I joked about them but later understood why they may be needed. 2: What even was the parking situation at this hotel? It advertises "free parking" so I assumed it meant self parking. There is like 10 parking spots and if you get there after all the parking is gone then it turns into free valet parking via the hotels security guard. Overall I really loved the area this hotel was in and will probably stay in the future. I will make sure to bring extra ear plugs!

JuuanAGM, Guest Relations Manager at Best Western Plus LA Mid-Town Hotel, responded to this review
Hi Momsta, Thank you for the feedback as we use it to improve ourselves for a better guest experience. Thank you for the good comments about the room and the location of the hotel. I am very happy that the location was a plus for you. For the coming month the hotel is having Valet service and it should help us with the parking situation. Again thank you and if we can assist you in the future please give us a call directly. Juan

"Excellent"

5
User 25/07/2017

Booked this hotel not familiar with location but overall was pleased excellent service all around no issues parking at night they had someone park my car and always made sure in the morning knew where I can find it overall would recommend this to anyone traveling around the LA area not far from Dodgers stadium, downtown LA and not far from Hollywood and everything else.

"I do not recommend this hotel"

1
User 24/07/2017

As a diamond member of Best Western we stay often at locations in different cities. We were in town for a Dodgers game so we searched for a Best Western near the stadium. Upon arrival the first thing we noticed was the parking was very small. We brought our concern to the front desk clerk, we let her know we were going to be at a game and we would be arriving back at the hotel fairly late. She assured us there were enough parking spots for one car per room. Looking at the parking lot we just knew that couldn't be possible but going against our better judgment we took the parking passes that she gave us and trusted her. I say passes because we had two rooms and two cars. When we arrived back at the hotel close to midnight as we had suspected there was no parking. The entries to the parking lot had been closed off with cones and we were told by the front desk clerk, who spoke very very broken English I don't know if it was an act or not, but nonetheless she kept directing me to "speak to security". These poor security guards get their Wrath of every guest who comes back to a full parking lot and has to be directed to park blocks away and pay I might add. We had to walk back to our hotel after midnight with six children ranging from age from ages 2 to 15 in downtown Los Angeles, because this Best Western does not provide parking as advertised.

Travis B, Guest Relations Manager at Best Western Plus LA Mid-Town Hotel, responded to this review
Dear Amanda, I would like to start by apologizing for the negative experience. The parking can be tough during peak dates and I can understand the frustration of not having open parking. Our new management is working really hard to fix this issue. The coming month of August our hotel will be having VALET parking which should help with our parking situation. Thank you for your feedback as it helps us make it better for our future guest. If you would like to give us a second chance, please call us directly so we may provide you with an excellent experience. Staff

"Convenient but may be noisy with passing vehicles"

4
weisiongn, Hong Kong, China 23/07/2017

Good location to move around to restaurants. Might be noisy with passing vehicles but short stay should to acceptable. No problem with packing with free valet available when crowded parking. Recommend if you like convenient location.

"Best Western Plus LA Mid Town"

3
P3031FBsusant, New Lenox, United States 23/07/2017

The room was clean. However, I was not informed about making a $100 deposit prior to booking my room. This was an unexpected charge and there was no explanation for the charge. I will dispute the charge if it is not removed within 24hours.

"Not the best Best Western"

2
User 18/07/2017

Horrible mildew smell in the room. Parking is a mess. There is no one to tell you what you are supposed to do with your car. You can barely see the signage on the Hotel so it's easy to miss. The coffee in the room is terrible. When we arrived there were at least 7 people in the lobby waiting to be checked in, they all appeared to be very unhappy. We checked out early Monday morning and there was no coffee available. How hard would that be to have hot coffee for your guests? Our room phone did not work. The internet connection was really bad, and we could not even connect on our first day there.

"Great Stay!!"

5
Shanlavay, Victorville, California 17/07/2017

I enjoyed my stay! The rooms were clean, the bed was comfy, complimentary breakfast was delicious and the staff was pleasant and very helpful. The area isn't the best but I felt safe and I will definitely be returning.

"Excellent Location close to Metro and Restaurants and Catholic church"

4
Soong Chew John L, Penang Island, Malaysia 12/07/2017

Alex is a good example of well trained staff, who handled very well the situation of a gross error of Hotels.Com. whose computer failure booked us for an earlier month of June , and did not notice our request for late check-in on 4 July and late checkout on 7 July. Also did not advise us or check why there was no show after the first night, to allow time for us , to make alternative arrangements. It was a shock to arrive and discover the mistake. I also did not notice the different month. The forfeiture should only be one night and not all 3 nights.

"Nice Hotel for Reasonable Price"

4
985jaredk, Westland, United States 11/07/2017

Overall, this was a very nice room. The room was clean and the bed was very comfortable. The internet worked well and breakfast was decent. Also considering this is in the city, free parking was a very nice bonus. Only complaint I can make is traffic noise is pretty loud in the room compared to other city-center hotels I have stayed in.

"wouldn't recommend"

1
D5027ZLalexf, Albuquerque, New Mexico 09/07/2017

We were turned away from parking at the hotel. We had to park down the block and pay $20 then had to walk back to the hotel at night. Front desk clerck pretended not to speak English. Then heard her talking to someone else that was complaining about parking in English.

"Delight of a stay"

4
User 07/07/2017

Free Parking, Wi-fi and breakfast in a ideal location, what more can you ask for. The staff of the hotel are attentive and make it a point to give customer service. Great location, close to freeways and tourist spots like Hollywood and Universal studios.

"Very charming stay"

5
Louise H, London, United Kingdom 03/07/2017

Chose this hotel because was close to our friends lived. Despite the room being minuscule it worked and it was very charming and comfortable. I would recommend full heartedly a stay there. The staff could not have been nicer and more helpful. We came with our one year old toddler and everything was perfect. The location of the hotel is in a beautiful area close to tube, parks, gorgeous shops and restaurants and the tour d Eiffel is 15min walk away. Absolutely perfect. We would be happy to stay there again on our next visit:)

"Used up points"

3
ATL-Traveler30308, ATLANTA 26/06/2017

I chose this hotel because I had BW points to get rid of. It was convenient for getting around to different places. The windows need to be updated to reduce city noise since the hotel sits on an active intersection.

"Awesome breakfast. Good parking."

4
R9960FIkelly, Bakersfield, California 22/06/2017

Visited for the Pride Festival. The stay was very nice. It was a good value for what I paid; the rooms were clean and the breakfast had great options. Free parking was a good bonus, but don't be suprised if the parking is full or compact; parking serves as the ground level of the hotel, along with the front desk inside. I'd give it an overall 4.5 stars.

"great location"

5
Melissa L, El Mirage, Arizona 19/06/2017

My son and husband went to E3 at the LA conference center which was 10 minutes away. My daughter and me went to Universal studios which was about 20 minutes away. There also a lot of good restaurants within walking distance. This place is located in Korean town, so if you like korean BBQ there is a varity of that type of food.

"Awesome location"

4
Katherine G, Houston, United States 19/06/2017

very convenient location for tourists not a far drive from Hollywood or Downtown LA. Although if you have time you should really drive around this area it has alot to offer the hotel has convenient enough parking with security we stayed during the week so we dont know what the weekend parking was overall it was a good stay for us! thank you to Alex for his help

"Great place to stay, the staff was helpful and friendly, will stay here again!"

4
ccsecretary, Buffalo, Texas 09/06/2017

My group lodged here during a short term mission trip to the LA Dream Center. The hotel staff was very helpful and friendly. Rooms were clean, comfortable and bigger than normal rooms. Breakfast choices were excellent also.

"Mixed feeling about this place"

3
yyyzzz_utah, Murray, Utah 06/06/2017

Our room smells a bit. Asked for a quiet room 1 month ago, got a noisiest one. Not pleased. Use double pane windows! Free parking and decent rate partially compensate for the noise. Efficient front desk.

"Nice and quiet "

4
User 18/05/2017

Convenient place to stay. In the middle of all the places we wanted to visited, Hollywood sign, art museum, giffith observatory, ktown. Will stay here again. Parking is not big so there is a person there to park your car for you.

"USC graduation & Family Trip"

4
User 17/05/2017

We had stayed at this same BWI before always a good location for us. Breakfast is very good. Rooms are neat and clean. Beds are very comfortable. We had not stayed on that side of the building before. It was terribly noisy noisy at night.

"Value Hotel, good location"

4
Sue P, Ballwin, Missouri 16/05/2017

I chose this hotel as it was near Metro, restaurants, and near people we were visiting. Room are very clean with very comfortable beds. Breakfast was as expected and plentiful , coffee could be better. Small parking area but free and staff did great job of handling many cars. For the price this a bargain in LA. No complaints

"never more"

1
gazioli, Campinas, Brasil 15/05/2017

When we arrived on the hotel there wasn't an available room (I did the reservation 1 month early). This way, the receptionist told us we should stay in other room and on the next day we could move. So far so good. On the next day we went to the reception and we were informed the new room wasn't available yet. We went out to see the city and when we came back, the hotel staff already had changed our stuff to the new room but lot of chocolates and candies that we had bought on San Francisco wasn't there. I went to the reception desk on the same day and on the next day asking about it but all that I heard was "we didn't see anything". Well, it was just chocalates and candies but it was ours and we bought as gift to our family. After that, I don't feel comfortable staying here because we didn't even receive an apology.

"Noisy and in renovation "

3
Flavio S, Kirchheim bei Munich, Germany 14/05/2017

Also known by shuttle drivers as the Howard Johnson LA Mid Town, the hotel should be renamed Korea Town as it is right in that area of the city. Hotel is being renovated (partially) and could also use some good new windows with double sound proof insulation. You can easily tell when the neighbor room goes to the bathroom due to thin walls and noisy plumbing. I was provided with ear-plugs in the room when I came in which denotes that the management is aware of the noise conditions and helps making it easier. Entrance door of the room let enough light through from the corridor (and noise) that I did not need to turn on the light at night if I had to go to the bathroom (probably part of the renovation plans). On the positive side, bed was comfortable, internet worked pretty well and the fitness room is like brand new with good equipment. Breakfast choice was all right and personal was super cordial and helpful. For the ones with a car, some parking is available on-site. Probably not my best choice over the last trips.

"Review"

3
User 03/05/2017

I stayed in this hotel during my recent visit to Los Angeles with my family. I found the front desk staffs are helpful though the hotel is not up to standard I expected. There was no bell boy or room service. There was only one elevator and sometimes workers were going up with me and family with heavy stuffs which I found uncomfortable. The beds were not comfortable and room furnitures were outdated. However the location was good as metro station and few good restaurants were within two or three blocks. I was also delighted to find few Bangladeshi restaurants with some delicious food.

"Clean, comfortable hotel with friendly staff"

5
lytaylor, Los Angeles, California 26/04/2017

I only stayed here for one night. My stay was very comfortable. The staff at the front desk was very friendly and accommodating. The hotel lobby, hallways, and room were always clean. The location was very convenient, only about 2 blocks away from the subway station. The bed was very comfortable, not too soft, not too hard. The breakfast was what I expected of a continental breakfast. The price was reasonable given the location. I would stay here again.

"Pleasant, friendly excellent value for ,omey"

5
sheilagE9258HP, Dublin, Ireland 24/04/2017

Stayed on two occasions recently was impressed with pleasant helpful staff, clean rooms and reasonable room rate. The hotel was well located and staff could not have been more helpful. Would have liked a little more variety in terms of breakfast fare.

"Nice people and great location"

4
Natyip, Perth, Australia 21/04/2017

We were kindly offered an earlier check in. We were extremely grateful as we just arrived from a long haul flight and needed to shower and rest before heading out. Beds were relatively comfortable, walls were slightly thin so you could hear people closing their doors. Thankfully our level was acceptably quiet. The kitchen lady was the sweetest and most helpful staff we met. She made us feel comfortable and even though English was not her first language, she explained to us how everything works. She was hardworking and made sure the floors and table were all clean. We had a pleasant stay and the location was convenient as it was near the train station. Lots of Korean restaurants around the area. So it is convenient enough.

"Be careful of invoiced & reservation price"

2
weisiongn, Hong Kong, China 20/04/2017

The hotel charged a different price when I was invoiced compared to the reservation price I was given. The staff said there is nothing can be done. Other than that, location should be convenient to get around LA with a rented vehicle and free parking.

"Newly Renovated Hotel and good service"

4
lukewoo, Mississauga 17/04/2017

Our family stayed two nights. The hotel seemed newly renovated, was clean and had good scent. There are lots of nice Korean restaurant near hotel and we enjoyed the Korean foods. If you want to explore Korea Town, I recommend this hotel. The only disadvantage was that the parking spots were limited but otherwise everything was okay.

"Handy to train"

3
LetsPack_58, Melbourne, Australia 16/04/2017

We stayed two nights at this Koreatown hotel In a 2 queen bed room facing the other hotel rooms (must be tight u shape). The rooms were large enough and clean with fridge, microwave and coffee maker. There also was complimentary coffee and tea downstairs in foyer. Breakfast was included and although basic provided a nice variety of hot and cold. The main problem we had was that could not close window properly and so was noisy. The beds are also very firm but that didn't bother me. There was under ground parking but we used the train with the Met station only a block away (10m walk max) and being the red line it takes you right to Universal Studios. Desk staff were friendly.

"Here is a tip that you NEED to know about the hotel rooms..."

4
amandankohli, Atlanta, Georgia 10/04/2017

Here is the big tip that we learned the hard way! The first night we had a room with the view of the main street. I had to have a sound machine to drown out the noise plus we were right under the breakfast room, so I woke up to people shifting their chairs around which I am hard of hearing, so you know it was loud! So, we told the front desk and asked if we could switch rooms which they were very nice and knew it was noisy, so we got a room that wasn't booked yet. The second room was fine. I had heard a lady that was in charge that they knew the rooms by the street was noisy, but they were in the process of sound proofing them. The staff at the hotel was very friendly and a great location! The location alone is a huge reason we would stay there again. Over most of the activities that we wanted to do was within 10 miles which with traffic is a huge positive. The parking lot was very small, but we didn't have a car so it didn't bother us. We did notice though once when walking through the parking lot that the cars were squeezed in and if you wanted your car that was in the back of the small lot it would take some time or if even possible. Overall, I would stay here again, just beware of the location of your room

"Great Service"

4
I3931XEsandrag, Lake Forest, United States 31/03/2017

Staff was great attending to our needs. The location needs more parking spots. I would stay there again. Breakfast set up was very nice. Nice place, clean and quite. Check in and out was done very quickly.

"Great Location"

4
LeeYNB, Tucson, Arizona 29/03/2017

Great location if you have to visit the Chinese Consulate. Only a 5 minute walk from the hotel. Plenty of eateries off of 6 th Ave. The front office staff , John and Alex are very friendly and helpful.

"Too Much Noise!!"

3
Zuberi S, Temecula, California 13/03/2017

The hotel was not easily identifiable from the street due to the lack of proper signage and/or markings. The room location was poor because it faced a major thoroughfare--which exposed us to excessive noise (e.g. Emergency vehicles, trucks and horns) throughout the evening. The rate exceeded the accommodations based on the noise inconvenience. Also, there was not mention of the street-noise during check-in.

"Breakfast was Great!!"

5
Maria E, marina, United States 12/03/2017

stay was excellent, except was on 1st floor facing the street. I would recommend room away from the street. Over all it was great lost of choices for breakfast items. The Coffee could use a little help was too watery.

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