Best Western Hotel Nottingham Derby,  Long Eaton

4.0/5  - based on 702 guest reviews.
Bostock Lane, NG10 4EP, Long Eaton, Great Britain - See map
+44 1159 4600 00 +44 1159 4607 26

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> Room 1

1 adult

 

Hotel advantages

  • Restaurant
    Restaurant
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
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TripAdvisor Traveler Rating
based on 702 traveler reviews
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Here at the Best Western, we invite you to join us for a memorable stay in the Midlands. The Best Western Nottingham Derby - as its name suggests - is conveniently located 15 minutes from both Nottingham and Derby city centers. Nottingham Centre is rich with breath-taking historical sites, whilst discovering the story of Robin Hood also attracts tourists to this pretty city. Derby offers a wonderful gothic cathedral, a riveting museum and art gallery and even boasts the title of the UK's most central city, placing you right in the heart of the Midlands. The East Midlands Airport is also nearby if you're flying in for a visit, or need somewhere to stay before you jet off. Wherever you are coming from or going to, arriving at the hotel will be a cinch. Corporate guests travelling up and down the country and leisure guests who do not wish to stay in a busy city center will find themselves right at home. The Best Western hotel itself has recently been refurbished meaning all bedrooms are well-equipped and tastefully decorated, becoming more modern and comfortable than ever. Bedrooms are spacious, public areas are comfortable and staff are full of character, so the hotel really does appeal to everyone. The Best Western Nottingham Derby has also become renowned for its excellent event facilities with three flexible suites, so if you're here on business, it'll still be a pleasure! If you're in need of a stylish wedding venue that boasts first-class coordinators and catering, we'll also be more than happy to oblige.

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Room 1

Guest reviews


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based on 702 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
173
Verygood
 
292
Medium
 
159
Poor
 
58
Horrible
 
20
Business Business 163
Couples Couples 223
Family Family 174
Friends getaway Friends getaway 55
Solo travel Solo travel 36
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Best Western Nottingham Derby,Long Eaton
  • 5
    « Quick stay before holiday »

    Staff on reception just fab, didn't catch her name but so lovely!!! Rooms old but clean and spacious and for the price we paid I couldn't complain if I wanted. Would stay again if flying from East Midlands.

    5
    « Family room - excellent value for money »

    My first stay in Best Western, I usually use the other large hotel chains. I am a Best Western convert. The family room was made up with 3 beds as requested. ALL beds were comfortable. The room is large - does not feel cramped with 3 beds. Note my family room was on the 2nd floor, there is no lift, fine for my family, maybe problem for young families. The room was very warm, the two fans provided were very welcome. No air conditioning but for the price paid I wouldn't expect it. Plenty of wardrobe space and hangers. Bathroom is adequate, water pressure in the shower isn't great. Decor a little tired. The light switch is in the main room, light sleeping people beware. The room is extremely dark at night, in the morning the light comes under the curtain onto the children's beds. I was pleased I read the review suggesting to take a night light. The M1 is very close but the glazing dulls the sound plenty enough for sleeping. Breakfast was plentiful in quantity and choice. The staff very attentive and helpful. Decent coffee makes a pleasant change from the alternative large hotel chains. Overall a good stay, inexpensive, excellent value for money, good nights sleep, good breakfast, convenient location.

    3
    « 1 night stay »

    Stayed for one night for early morning flight from East midlands airport. Service good in both hotel and restaurant. Room in need of decorating and a thourolly good clean. A little disappointed with Best Western, thought it would have been better

    5
    « Pleasant break »

    The staff within the hotel were very polite and helpful. The room was very comfortable and a decent WiFi signal (The first hotel we have stayed in that does). The restaurant had a good menu and the staff were excellent. The breakfast was very nice and fresh.

    4
    « Good stay »

    Comfortable stay with attentive staff and clean room and great size. Good location. Restaurant very good . Had a problem with a gluten free starter size but this was rectified immediately and cost knocked off the bill

    4
    « Lovely staff - terrible pillows »

    Stayed for one night in a family room with a dog. Have never taken a dog to a hotel before and couldn't believe how easy it was, mainly thanks to the great staff. Reception were very good at pointing is in the direction of nice walks and green spaces. Food was delivered to the lounge area so that our dog could stay with us. Having said all that, if we didn't have a dog with us we wouldn't have noticed anything doggy about the place, as spotlessly clean. The room was more than adequate for a over night stay, but other reviews are right.. the pillows are terrible! If staying with children a night light would be handy as the room is otherwise pitch black. the loo light switches on a light in the main room too! But small things in an otherwise very good value stay. Would definately stay again. Brilliant motorway access.

    5
    « Great Value »

    Me and my partner stayed here 1 night on our way to the airport the following morning, room very nice everything in it you needed, Bar/grill just across the way. Staff friendly, ground floor room was asked if we wanted a early morning call which we got, good car parking around the back couldn't fault it for what we paid.

    5
    « Overnight Stop »

    We booked here last minute as our flight was early and we were worried about the weather. We had a great stay. Barrier controlled entry which made us happy about leaving some luggage in the car. Very clean reception area and very helpful staff. Room was a family size with one double and two single beds and they were extremely comfortable. Tea and coffee making facilities provided. Would definitely recommend this hotel.

    1
    « Not Impressed »

    We stayed here for one night and the first thing I noticed was that the toilet bowl was badly stained with blue marks - presumably from a disinfectant block in the cistern. On closer inspection the part of the toilet bowl that is under water had lots of dark stains. Obviously not something that's a hygiene problem, but just a bit off-putting and not what I normally expect from BW hotels. In the morning we discovered that sink didn't drain properly and even with the plug mechanism removed water still sat in the sink for about 5 minutes before eventually draining away. As we checked-out I mentioned these two issues to the receptionist. This wasn't done to try to obtain a refund or reduction in the price, simply to inform them that they had maintenance issues that needed attention. Unfortunately the receptionist was very dismissive of my comments and gave the impression that she wasn't really interested. She blamed the toilet issue on the fact that the cleaning staff aren't allowed to use strong cleaning materials anymore and turned my description of the blocked skunk into it being ?a little bit slow to drain?. I'd expected an ?oh, I'm extremely sorry to hear that sir, thank you for letting us know? type of response when in reality the response was exactly the opposite.

    5
    « Good hotel at reasonable price »

    My husband and I stayed here for 1 night due to moving house. There is free parking on site and a bar/grill a 10 second walk from the hotels main lobby. We were immediately greeted by a friendly l, smiling receptionist. This was lovely after a long journey, nothing was too much trouble and she was so polite. The service really was great, she pre warned us that the noise could be quite bad due to the close proximity of the road and complementary earplugs were offered. The room itself was comfortable and clean. There was complementary toiletries and hairdryer. The room we had had a walk in shower but no bath. This was fine with us as the shower had plenty of power and unlike some hotel showers actually got nice and hot. All in all we were very happy with our stay and would definitely stay there again on a short term basis.

  • 2
    « Room 116 21/3/18 »

    Stayed here one night on business. Upon check-in the receptionist bothered to get up in a lazy fashion to ?welcome me?. All through the checkin it felt unhospitable and I was glad to get to my room. Room? Ok, decent size. Pretty clean and tidy. Facilities? Bar (not a great one) and restaurant are across from the accommodation. I don't like this set up. It may may sense to try and attract outside business, but frankly the food and menu doesn't warrant it. I had to complain back to receptionist about the bar/restaurant. Just don't like the feel of this place. Staff that are ambivalent and facilities set up I dislike. Won't stay again.

    2
    « Remember your ear plugs »

    One night on business. Good location for ease of access from the M1. Room was large although the bathroom was a little dated. The issue was the road noise from the front of the hotel. I may have just been unlucky with room location but it sounded like a window was open! Having stayed at Premier Inns next to busy roads before their rooms are far better insulated

    1
    « Very bad room »

    Very poor standard that room is no good shouldn't offer to the customer nothing is good about the room. Check in staff need training no manners.it was that bad I have to leave in the evening couldn't sleep in that room

    4
    « Decent hotel »

    We stayed 2 nights for an event in Nottingham. It's a decent hotel with secure parking and good Wi-fi. It is quite a distance from Nottingham Centre so more useful for motorway travellers as it's just off junction 25. There is an allied pub/restaurant in the same complex which serves decent food and is the location for he hotel breakfast. All staff were very friendly and efficient.

    3
    « On the motorway »

    The hotel is really easy to find just off jct 25 of M1. I arrived at 930 check in was ok and quick disappointed to learn that I had missed food and there is no room service option. The receptionist did suggest I could order takeaway and get it delivered which I did and she was helpful in getting a plate and cutlery. The room was spacious and clean. Super hot water from shower which is so big you could have a party o it!!!! Was worried about traffic noise as I was on motorway side but it was ok as I kept window shut. Breakfast was standard. All in all an ok 1 night stop over

    3
    « Excellent location »

    Ideally situated for the M1. Friendly staff and well equipped rooms. I didn't eat in the grill but the menu looks OK. Good choice of breakfast. It's the location that does it for me and another stay is already booked

    4
    « Good Value Airport Parking Stay »

    Booked this hotel with a week long car park deal at East Midlands Airport. The cost of one night stay and a week in Long Stay car park was cheaper than many car park only deals at airports. The hotel is easy to find one junction up the M1 from the airport. With the roadworks at the moment allow 30 minutes. The room was bigger than some chain hotels and although unusual to have the sink in the room it had all the essentials for the overnight stay. There is a restaurant on site which we didn't use. Menu looked basic. We were near enough to the airport to have breakfast there which suited our timings better. We would use the hotel again if flying from East Midlands.

    3
    « A very good room - but with a fatal flaw »

    We stayed at the BW Nottingham Derby for two nights in early February (booking through booking.com for the excellent price of £83, excluding breakfast). I had called ahead to advise that I have limited mobility and we were allocated a ground floor room which was very close to reception. This thoughtfulness was absolutely typical of the consideration we received from all staff throughout, from reception to the cleaning staff to the barmen at the onsite restaurant/bar. The hotel is located moments from the M1 (in fact, it is visible as you approach the junction from the south), but with the windows closed we didn't notice any noise at all rom the motorway. The hotel does allow dogs, and there was a rather noisy specimen down our hallway, but it wasn't the end of the world. The room was of a good temperature and there was air con to be amended as required, with a fan under the luggage rack - not needed in February, of course, but good to see. There were 2 disabled parking spaces right next to the hotel entrance, and a further space behind the restaurant. The room was of an excellent size for the price, and included a large kingsized bed (two twins connected together). Bed size is important for us, so this was great. As other reviewers have mentioned, the sink is in the room itself, but this was no problem for us. A hairdryer and an iron were in the drawer of the main sideboard unit. The fatal flaw mentioned above for us was the shower. As other reviewers have mentioned, the shower is a unusually shaped large unit with an oval base, a moulded seat and a moulded shelf - all useful features. However, the water pressure was very weak (although useable). Of more concern, however, was the changing temperature we experienced Sunday morning. Without touching the control, the water temperature cycled through unpleasantly cold, to tepid, to scalding hot and back again every 30-45 seconds. Both my husband and I were genuinely having to move around the unit (good thing it was large) to only be in the path of the water stream on irregular intervals and the first time it happened, I almost slipped and fell in my rush to get out of the way. We did report this to the reception, who displayed shock and dismay, and that they would call maintenance - however, before writing this review, I searched the existing comments and I note that this is not an unknown problem by any means. For some, this may have been an minor inconvenience, but we enjoy our showers and for me this could have been a little dangerous - hence it has cost them a star. All other aspects of the visit were very good and this is not to say we wouldn't stay here again - but we would check the shower before we got into it!

    3
    « One night stay »

    Stayed over one night as we were going out for night out in Nottingham. Upon arrival at the hotel we took advantage of the free parking on site. Once parked up it was time to check in. The hotel lobby is clean and welcoming. The reception staff were very friendly and pointed us in the direction of our room. Our room was a classed as a double room. It was very clean albeit basic. Flat screen TV on the wall, a safe, iron and a kettle with tea and coffee. The bathroom needs updating with its wooden sliding door and ?pod' like shower room. Checkout was fast and the staff were polite. Would I stop here again? Probably in all honesty. The price we paid was very reasonable and with only a 15 minute taxi ride to Nottingham it's in a good location.

    4
    « Did the job !!! »

    Great location for East Midlands airport. Bang next to M1 motorway, traffic sound not a problem; Lovely clean warm rooms : massive beds tea coffee facilities: tv in room what more do you need it did the job !!!

  • 4
    « Paul from Mablethprpe »

    Stayed for one night after flying in from Tenerife before traveling home. Arrived at hotel at 11.50pm and it took awhile for someone to open the security barrier to get in. Once in everything was fine with great room and nice breakfast in the morning.

    4
    « Very convenient »

    We stayed at this hotel for one night as we were going to an event in Long Eaton. The receptionist on arrival was very friendly and helpful Room was nice and bed was comfortable. I liked the sink and mirror outside of the shower room- no waiting for condensation to clear! Would definitely use again if we were in the area.

    1
    « very disappointing »

    I stayed at this hotel with my mother last week, as we had to in Derby early in the morning, we stayed here because we thought it was easier than long drive early in the morning down the motorway but in fact we wish we would have driven down in the morning as we got barley any sleep, we had dinner in the restaurant after we waited an hour and half for dinner, we both had the same, prawn and salmon risotto, once it had arrived the quality was OK but in the night me and my mother both felt nauseous and my mother actually was sick several times throughout the night, to make things worse the fire alarm actually went off twice throughout the night as well, when we mentioned this to the receptionist she said this was due to people smoking in their room, we also mentioned the fact we both felt very ill after dinner and one of us was sick several times and she just said it would have been cooked at the right temperature which just made us feel like the didn't believe we we're in fact ill after dinner. My mother had such a bad nights sleep we ended up having to spend another £73 on a room for her to sleep in, in the day so she could muster the strength to travel home, you stay in a hotel for comfort and convenience but this served neither purpose.

    5
    « amazing hotel »

    absolutely brilliant hotel, we have stayed here 4 times previously and are booked to come back on the 2nd feburary we travel to Nottingham about 3 times a year for a wheelchair basketball and we always book around 8-14 rooms it is not easy to find an accessible hotel that can accommodate our whole team although not all the rooms are registered as accessible rooms we have found all the rooms we have stayed in to be brilliantly accessible with all the ground floor showers to have a seat in we recommend this hotel to everyone we know when it comes to accessibility also the price is always really good to. but our favourite thing about this hotel is the huge communal area/ lounge in the reception area and a lovely bar/restaurant just over the road thank you for being such a lovely hotel with lovely customer service

    5
    « Weekend »

    Good hotel room very nice everything in the room tea coffee iron good size shower our heating not working properley. Bed very comfortable the frill on site was very good for breakfast good selection menu

    4
    « Nice stay »

    Stayed here for one night, the reception staff were very helpful and welcoming, the room was very clean and nice, the bed was comfy. Didn't really like having the sink in the room not in the bathroom but apart from that the stay was fine.

    4
    « Perfectly adequate and good value for the price paid »

    Stayed one night on a business trip, first time here. The location is excellent being next to the motorway. I see there are a few complaints on here about traffic noise, my advice would be not to book a hotel next to the M1 then! I didn't have a problem with the noise at all. Nice room, unusual layout with the bathroom I thought (wash basin in the room) but was suitable for me on my own. Nice food across at the Grill. Would stay again as good value for money.

    5
    « Clean, nice staff and great value for money »

    Nice hotel convenient for M1, Notting University and Nottingham City centre as well as other places around. Friendly and very helpful staff and clean hotel. Great value for money. We ate in the restaurant one night and food was good though a bit limited in choice for vegetarians.

    2
    « It's not 100 degrees outside ....... »

    I booked this hotel for my partner who was on a business trip. She arrived at the "hotel" and was greeted by an extremely rude receptionist but it has to be said that the rest of the staff were friendly during the stay which is why we are giving a 2 star review and not a 1 star. We booked a room with king bed and were given a room with a king and 2 others. The room was absolutely freezing and there was a strange smell on the landing leading to the room. A thouroughly unpleasant stay

    5
    « Family get together »

    Just got back from a 2 night stay at the best Western. What a fantastic hotel great room,great staff and fantastic breakfast. The room was cosy and warm,lovely comfy bed and pillows,staff was very polite and helpful. The breakfast had a great choice everything you could ask for. Just a small suggestion though would be nice to have a small pack of biscuits to accompany the coffee,will definitely recommend it to friends and family. Thank-you best Western Sandiacre.

  • 5
    « Perfect hotel! »

    We sincerely love this hotel! Very Good location, nice and clean room (very comfortable bed and great selection of TV channels) and friendly service. We are going to return here soon! We recommend to everyone.

    4
    « Lovely hotel »

    We my sister and Aunt stayed here on our way down to a family funeral. The room was very spacious and had everything needed for a relaxing stay. You do get a bit of noise from the m1 but that's to be expected, lovely clean hotel and nice friendly helpful staff.

    3
    « Good stay »

    Plenty of secure parking and check in was quick and easy. Hotel was very clean and tidy. Room was clean and tidy, however bathroom a little dated. Bed comfortable. Negative was the windows and door. Being next to the main road I would of though double was required but it wasn't so it was noise all evening and all night. Also door is thin so you can hear everything in the corridor. Breakfast service excellent and good selection of food.

    5
    « Excellent and spacious Family Rooms »

    An excellent comfortable hotel in an ideal location just off the M1. Ideal for overnight stays, or longer stays to explore nearby Nottingham and Derby. We stayed, enroute to Scotland, in a Family Room on a Best Western Rewards member Special Offer which included free breakfast. The room number 312 was quiet, warm, spacious, well appointed, with very comfortable beds. Breakfast was served in the adjoining Grill/Bar /Restaurant. There was an excellent selection of hot and cold options in buffet style, with some hot options available to order. It appears the hotel's mainstream customers are business people for conferences etc, and so at offpeak times such as Sundays, particularly good offers are available to Best Western Rewards Members.

    3
    « Lacking in Service »

    Nice hotel with large clean room but surprisingly no food available at lunchtime on Friday as the attached restaurant only opens at 5.30pm which is not acceptable. I had to walk 15 minutes to the nearest pub (The Bridge) for food(which was excellent). Also the vending machine was broken the previous evening so no drinks or snacks available.

    4
    « You get what you pay for »

    I paid £55-00 for this double room and I got a £55 double room..... clean and tidy usual facilities, the shower cubicle is a bit 70's but other than that cant complain, bar and grill over the car park so handy wifi etc. I will use this place again as its convenient to where i want to be and the M1

    3
    « Family stay »

    3 stats on trip advisor should be average but good. Great service and location and we survived being next to the motorway. Had a large room with sofa etc, but odd arrangement with the sink and the bathroom. A roller door that doesn't shut is not ideal. For the price and service great. I'd give the restaurant next door a miss, despite its potential it could be much better.

    3
    « overnight stay »

    This hotel was in a convenient location for us to stay after attending a family party in Long Eaton. Check in Staff efficient and friendly and hotel appearance very tidy. Comfortable, good night's sleep in spite of closeness to motorway. Clean, good sized room although en-suite would benefit from update. Value for money.

    4
    « Great overnight stay »

    Stayed here for one night, pleasant girls on check in, room nice size and plenty of toiletries also nice and clean, only disadvantage was that we had a ground floor room so couldn't leave the window open and room was quite warm.

    3
    « Business stay. - average at best (western) »

    This hotel optimises why you get no continuity across the best western brand in THE UK. It's not like Premier Inn or other chains. Just a franchise that'll put their name on anything. Hotel is fairly comfortable itself. Bar smelt of fried food. Breakfast. Poached eggs took about 30mins to arrive & the fried eggs on buffet looked like my 4 year old had cooked them (see pic!). Car park is spacious, every time We've parked there for work the same Car is parked in a disabled bay (without a badge). We suspect a member Off staff miss using disabled bays. Shame.

  • 5
    « Over night »

    Stopped one night at attending Derbyshire EBF & EWBF presentation night. Easy access, modern design, clean, very quiet, big comfortable bed, large good shower. Breakfast help yourself was a good selection. 12 noon good lay in.

    5
    « Night off »

    So last night we came to the best western in Nottingham just for one night away from our little man ( aged 4, he is with grandparents) and to Pop in to a friends kids birthday. Booked online came straight in got the keycard and was told where the room is. We had a big room 3 beds good shower and others facilities were all you need basic.

    5
    « Lovely nights stay »

    Stayed here for one night with my husband and son we had 2 executive rooms with breakfast. Rooms were big, spotless and the bed was extremely comfortable. The breakfast was very good plenty of food in the buffet. The staff were all helpful and friendly. We will definitely be going back.

    4
    « Weekend Break »

    Nice Hotel, very clean, comfy bed with really nice pillows, the only downside is that it's next to the M1 and couldn't have windows open because of the traffic noise, but we did have a fan so that helped, the restaurant across the drive The Grill very nice and great breakfast.

    4
    « Happy! »

    Thank you for a pleasant stay at your hotel. We booked in for two nights and was not disappointed. I stayed with my husband and two children whilst we attended a wedding In the area and we were very happy with the service received and the family room that we stayed in. We had plenty of room, good size single beds for our children and a great double bed for us. All slept really well and due to the window insulation, we didn't hear the nearby motorway until we opened the windows each morning! The only negative would be that our shower room could be updated. This said, it was still very clean.

    4
    « Clean and Modern »

    Check in was slow, but room was great. Reception was un-manned so had to hang around. Room was modern, clean and spacious. Although close to M1 could not hear traffic, and it was ideally place for my drive into the city.

    4
    « Massive family room. »

    Yes, the family room was massive. Two singles for the kids - the first time we've ever had this, and plenty of floor space. The minor downsides were: a terrible smell from the sink (which is in the room), and no independent toilet/shower light so if you need the loo in the night, you need a room light on too. With the sink smell: we stayed when it was warm so the windows were all open which helped but if the windows were closed it would have been awful. We reported it as we left. As the hotel is right next t the M1 there is some road noise, but equally, the price , I felt, reflected this. Staff were very polite. Some of my family were put in the disabled access room, but you have to pass through several fire doors to get there, so I felt it wasn't very accessible.

    4
    « Good experience »

    We stayed here as a stop-off on our way to Lincoln. The room was clean and a good size. The staff were very helpful. It's in a good location for us, just off the motorway so we could get back on our way easily in the morning, The breakfast was very good, loads of choice. this hotel was just what we were looking for.

    5
    « Over night stay »

    Stay before going in holiday fantastic facilities staff are very helpful and accommodating would recommend full English buffet everything available all hot as well look forward to our stay in Sept but unfortunately we fly to early to have the breakfast

    2
    « Noisy, dated room lets down an otherwise ok - for the price - hotel... »

    I'm not sure what I expected when I booked a hotel right next the M1 Motorway but this was not it. The road noise is terrible and constant. I'm a heavy sleeper but it kept me awake until approximately 1 a.m. and then woke me again at 4 a.m. Keep in mind that this was a Saturday night/Sunday morning so probably quieter than midweek too. The room I was in - 305, is not air conditioned so I needed the window(s) open which increased the noise considerably. There is a small sign in the room which indicates that free earplugs are available from reception so they do acknowledge how noisy it is. On top of the road noise was a intermittent ?pump' type noise like a Saniflow or macerator type of thing which sounded regularly. The toilet flush squeaked, the shower dribbled noisily into the plastic cubicle. All in all, my ears took a battering from start to finish. Only one of the windows opened and I had to call the front desk to ask how this worked. The windows are roof light/Velux type. There is a panel on the wall with electric switches labelled Velux. This did not work as was confirmed by reception. The shower is of the type one sees from time to time in hotels which have been converted from houses (not that this one has). A self contained plastic unit which houses the shower, light and extractor in one. These are perfectly acceptable except for when they are so old that the plastic is cracking and crazing and is a sort of creamy off white. As mentioned earlier, the shower head dribbled profusely when in use, drumming onto the plastic shower base and making an awful din. There was a long dark hair on the outside of the toilet bowl and some suspicious white staining on the carpet - see photographs. Good points:- The free wi-fi works well and is fast enough to stream Netflix (10Mb down, 5Mb up was the average I achieved) Some of the public areas have been refurbished. Reception has had an update as has the adjacent restaurant and breakfast room. The food was perfectly acceptable too although the staff were what I can only describe as a little sombre. I wouldn't stay here again mainly because of the noise and out dated room.

  • 4
    « Clean hotel »

    We stayed at this hotel as a stopover the staff were friendly on arrival plenty parking spaces as well the rooms were spacious and bathrooms were clean and it was quiet for a nice relaxing stay I would recommend this hotel

    4
    « It does exactly what it says on the tin »

    We stayed as a family of 4 in late July. It was everything we expected when paying £60 for one night. The rooms were clean and spacious, the bathroom was a little tired and in need of updating but for the budget apt. The staff were helpful and polite and we would defiantly stay again.

    4
    « Great nights stay »

    Stayed here for one night last week and we had a lovely time. Hotel was clean, modern and the staff on reception we're very helpful. Our room was very big and although noisy this is to be expected as we knew where the hotel was based before booking so not the hotels fault. Would recommend and stay again.

    3
    « Ok »

    Stayed here for 1 night for a gig at Nottingham Trent university. Lovely reception modern decor and modern bar area polite staff on reception too. Rooms a bit small and too full and a little dated ! Skirting boards were filth with what looked like some sort of liquid has been spilt down them, comfy bed although the scatter cushions smelt a bit rusty and not had a change of cover in a while. All around not a bad stay for the cost of £90 a night but would have liked the room s little cleaner and more towels as only 2 provided in a double room isn't a lott ! Parking is free but very busy small car park on a first come first served basis. Close to what we needed and plenty of takeaways chip shops nearby if you didn't want to eat at the over priced restaurant.

    3
    « Fine for an overnight stay »

    Ideally situated as it is near to junction 25 of the M1. Although the motorway was close there was no noise. Rooms were clean and comfortable if a bit basic. Breakfast in the grill next door was fine, but the menu was limited. Price was reasonable otherwise nothing special.

    2
    « Nothing to do with them »

    I was very happy with my stay (still there in room 121) until i tried to get a bar of chocolate from the machine in the lobby. Machine didn't work and receptionist told me the machine has nothing to do with them and Ive lost my money. Not good enough im afraid.

    5
    « Recent Trip »

    My partner and stayed for one night and as it was my partners birthday they were kind enough to upgrade us and decorated the room with balloons and a banner! A very kind touch! The room was spacious and the bath was massive! We had a great nights sleep! A big thank you to the team from both of us!

    3
    « Another business trip... »

    ...and thought it looked a bit dated from the outside. Inside it had clearly been refreshed recently and was presented quite nicely. Friendly reception staff and they pointed us to the room upstairs. Clean, tidy and about all you could need. Also had a business meeting here in one of their conference rooms on the first floor. Only downside was that the public toilets were downstairs from the first floor. Reasonable prices, nice hotel. Nothing out of the ordinary but perfectly acceptable.

    3
    « One night after a long day. »

    We decided to stay here as we were having a day out at Donnington Park. Living up North we weren't fancying the drive home as we wanted to enjoy our day. Late check in wasn't a problem. Room was tidy enough and clean, it had everything we needed. Even an iron and ironing board. The shower was ( to me ) the only thing that let the room down, enough power and heat and plenty of space, even a seat, which is a new one to me. It just could have been a bit cleaner. Bits of mould. But, again being a northerner , I just got on with it. Comfy bed, good tv. Restaurant over the road does decent food but the service was a bit sketchy, a bit Faulty Towers. All in all a decent stay with no big issues. Enjoy.

    3
    « Makeover needed »

    Arriving late on Saturday night check-in was quick. The room was on the ground floor facing the motorway so as in other reviews yes there is road noise. The shower room was tiny... literally a plastic cubicle and a toilet... the cubicle could do with the mould removing.. toilet stopped flushing.. wash basin again plastic and in the room. Light bulbs needed replacing. The room needed a good dust bedside shelf was well furry. Mirrors are not near to plugs for anyone wanting to use hair dryer straighteners. Breakfast was ok. Not the best hotel under the best western name brand.

  • 3
    « Good location, a little tired but fair value »

    We stayed one night at this hotel which is conveniently located next to junction 25 of the M1. Perhaps it is too close to the M1 because it is not possible to sleep with the windows open although wth them closed you are isolated from the traffic noise. We booked on line and the price was fair for the clean room, basic furnishings and somewhat tired decor. We did not eat at the adjoining restaurant as we arrived late and had to leave before breakfast was served. Check-in was easy. There is no bar in the hotel, just drinks from a vending machine. Apparently there is a bar in the restaurant. It was a 15-20 minute drive into Nottingham and there is very little sign of entertainment near the hotel. Basically it's a fair priced dormitory for anyone needing to break their journey on the M1

    4
    « First Stay »

    Having booked a double room back in January of this year we arrived after a long hot drive from Somerset. We were warmly welcomed by the receptionist who gave us our keys to the room. We found the room large, clean & comfortable. After we had checked in again we found the receptionist very helpful when we were using the computer. We had dinner in the Grill 25 were the menu was varied and arrived after a short wait. The room was quite noisy as no air con and you had to open the window to let some air in. We found a strong smell of sewage after you first put the hot water tap on. A bit light on the choice of tea and coffee. After a comfortable night the breakfast was first class and plenty of it and choices. Keep it up and well done to all.

    5
    « Excellent room and breakfast! »

    We only stayed for one night but the room was immaculate and the bed extremely comfortable. Fans were provided in the room which were very much appreciated. Breakfast was lovely with an excellent selection and certainly set us up for the day!

    4
    « Decent hotel at great price! »

    We were traveling through on our way north and stopped for one night with a toddler and a 12-year-old. We had a family room, which was a large room with four beds and a cot. Price in NOK was 734,- for one night - about 69 GBP. Beds were comfy, and shower was large. We had an abundance of towels! We would have wished for child-proof windows and an elevator, but at this price we got more than we expected! Courteous staff and clean room! Breakfast and dinner in the Grill at 25 next door, with decent food and huge portions. Good, traditional English selections at the breakfast buffet.

    5
    « Excellent value »

    We stayed one night. There's no air con but there were two fans in the room. Great bathroom - really spacious, huge bed, big television, chairs/tables for relaxing. Tea and coffee making facilities, and a good meal in the onsite grill. We were extremely impressed with this, and with the friendly efficiency of the staff.

    4
    « Very pleasant »

    Ideally located close to the M1 Jun 25, this hotel whilst basic with no in house restaurant, has a grill nearby. The room was a good size and well laid out, I spent two nights here and everything was okay. As I had to be out of the hotel each morning at 0700hrs did not have breakfast, from the looks of it I would be a very basic take away

    5
    « Friendly staff and Clean room but with no air con »

    A last minute booking meant that we finished up here instead of our usual hotel. Being Best Western I knew it would be ok but was nicely surprised that we got a lovely room on the ground floor as requested and the noise was not bad but we did feel a little warmer than we would have liked. At home we would have just turned on the air con but on checking with reception I was told there was no air con. The room and bathroom were clean and the staff at reception were welcoming and helpful. The car park is very large. We went out for dinner and when we arrived back it was late and dark and as a woman on my own, having dropped off my mother at the hotel entrance due to her mobility issues, I felt a little uncomfortable walking all the way from the far end of the car park...and I wondered how secure the car would be stuck so far away in a dark corner. It was great to have free wi-fi. The next morning I left mother and luggage at reception and was relieved to find the car untouched. Very briefly I parked in front of the reception to load up with no problem and typed in the security number to be let out of the hotel grounds.

    1
    « Worst nights sleep ever! »

    I booked this as my regular hotel was fully booked due to a concert in the area. Never again! The road noise was that bad I thought the window was open and my room was on the hard shoulder. There was a printed card next to the toiletries stating if the road noise was too excessive reception would supply ear plugs (just what you want to read when you're after a good night's rest). The big bed turned out to be 2 single mattresses pushed together and covered in a double sheet so you couldn't sleep in the middle even if you wanted to without the mattress edges running up your back, pointless! Finally the hotel room door kept out very little noise if any from the corridor. You could hear a mouse running past in ballet shoes. P.s and I'm a heavy sleeper.

    5
    « Stayed for 4 days »

    room very good, very clean, lots of onsite secure parking. Did not have breakfast, Onsite grill restaurant and bar, Witherspoons pub within 10 min walk. Only gripe was it was a bit remote to other pubs and restaurants. Overpriced for what it is.

    3
    « Ok if only iption »

    Stated one night between business meetings, hotel seems to of recently had an update as it is clean and tidy with rooms containing everything you require. It was very hot when I stayed and the air conditioning didn't seem to work so the room was showing as 27c, luckily they had put fans in the room so there was some relief. Make sure you try to get a room on the back of the hotel otherwise you have an unobstructed view of the M1. The grill restaurant is part of the hotel but is a separate building. I went for dinner without booking and was told I was lucky to get a table as they had a large party that was staying in the hotel. No mention of this was made when checking in to the hotel. Breakfast is also served here, nothing special just standard.

  • 4
    « Good food & friendly staff at The Grill at 25 Restaurant. »

    We dined at the restaurant every evening of our stay and always found the restaurant and bar staff to be helpful, friendly and good-humoured. They were obviously rushed off their feet but as busy as they were they always maintained a cheerful demeanour which helped to make our stay a pleasant one.

    1
    « No upgrade »

    Booked stay before holiday to Spain Room was not upgrade as I payed for No bottled water in the room. We book upgrade cos we have a small child and need a bed for him Room was facing the road on the hottest day of the year road noise cos window had to be open. No sleep Was supplied with small fan Spoke to reception after complaining about the water was told they missed off the upgrade and was not aware of it You get what you pay for or in this case Not

    5
    « Short stay »

    We just spent the one night here after visiting Download festival, so we only checked in after midnight , therefore only spending about 10 hours in the hotel . The check in was easy and friendly, the room was very big with a very comfortable large bed , excellent shower in the bathroom, tea and coffee with complimentary biscuits. Nice hotel ..

    4
    « Very good for a Best Western »

    Best Westerns are often tired and in need of attention. This was a pleasant experience though. The outside looked like your standard British Best Western but inside it has been refurbed and done well. The car park is massive and round the back which is a bit of pain but it's plentiful. It also has a daily-changing barrier code which is a bit annoying. The bar appears to be a fridge in reception so I'm not sure it's all singing all dancing. There's a grill house on site over the driveway area. I didn't go there and had dinner in a pub nearby. Typically for a Best Western of this era it doesn't have a lift. No surprises there. But our room (a family room of two singles and a large double) was of a very good standard. There's noise from the road but it's a M1 hotel basically so no complaints. The bathroom was in need of greater refurb to bring this up to scratch and the shower went from hot to cold constantly. There is an abundance of pedestal fans which was good to see as these kind of rooms get hot easily. On check out I heard the two reception girls discussing the day's general election. One asked 'when's that voting thingy?'. The other told her it was this day. The first girl asked who she was voting for and she said Jeremy Corbyn 'because he's for the working class innit'. I felt that such titans of political commentary would have been best placed to discuss this away from the public gaze (and ear).

    3
    « Handy to M1... though a bit tired, like this traveller was! »

    At the outset, I would say this hotel "is what it is"... next to the M1 and a good spot to pull in when tired and needing a night's accommodation. With that comes a little bit of road noise - although my room was away from that side and perfectly adequate insulation meant you could hear very little noise. It also means the grounds and hotel are just a little bit tired and lacking in atmosphere - especially on a cold, grey evening. However, it has a reasonable restaurant next door - great if tired and don't want to seek out anywhere else (recommend the Sunday roast - traditional and substantial). The breakfast buffet had a surprisingly wide range on offer - hot, cold, cereals and fruit, there was plenty to send you up the road. Lastly, the allocated double bedroom was HUGE and great for undertaking an unpack and reordering of luggage. In terms of price - probably what you would expect for the convenient, last minute location... which means you get what you paid for.

    4
    « Recommended »

    It has been some time since I stayed in a Best Western so it was with a little trepidation I booked this hotel - the cost seemed very low but its location was perfect however for a trip I was undertaking. I must say the whole experience was first class from the warm welcome from the front desk to the quality of the room and facilities. The shower was quite possibly the best I have ever had in a hotel and the room was cleaned to a very high standard. Good restaurant offering a good range of food at reasonable prices too. Downside a little noisey - it was located quite close to the motorway but this didn't detract from a lovely short stay. I am now a Best Western convert - I joined their membership programme but a little disappointed that there aren't enough places to stay in central London at a reasonable cost. I will however stay at this hotel if I am ever in the Nottingham area again!!

    1
    « Shocking Hotel!! »

    I stayed at this hotel on the 3rd June 2017 with family. When booking the rooms we informed them that my mother was disabled and would need a ground floor room. On arrival no ground floor rooms were available and the hotel has no lift. My terminally ill disable mother had to manage the steps because the hotel refused to help or offer an alternative for my parents. Absolutely disgraceful customer service, I will never stay at a best western again!!

    4
    « Nice room, shame about the noise »

    We booked here so that we could relax before flying out. The room was nice, clean and comfortable. We had doors banging, people shouting in the corridors up till 2am. We had to be up at 4am to catch our flight. 2 Hours sleep didnt need to set the alarm as other guests were knocking doors at 4am to wake their friends. Will never stay here again.

    3
    « Standard »

    Professional desk staff and a clean room that is of okay. No unique character that would make me wish to stay here on a non-work trip. Restaurant directly opposite is quite good for dinner and was very nice for breakfast. The bin lorry collected directly outside my window at 7am which was not ideal. It is pretty close to a major road. Had private parking behind the hotel.

    5
    « Day visit »

    Only here for one day from 9-5 for a work training course. Very friendly staff upon arrival and directed us to the conference room. Reception area, corridors and toilets were spotless. Tea, coffee, water and biscuits provided all day for free.

  • 3
    « Nice hotel for a short stay »

    The room is modern, spacious , clean and laid out well with good facilities. Can't fault it. The big drawback is the insulation within the hotel or in the room where we stayed. Every time someone else closed their door it was really loud and the headboard in our room reverberated! Not great to be woken up at midnight, 2am and 5am with people coming and going.

    5
    « Lovely hotel with helpful friendly staff »

    Firstly huge thank you to laura who was very friendly and helpful a real credit to the hotel Nothing was too much trouble The hotel is clean modern and well presented with most amenities covered On site bar and restrain with a huge room and free wifi and onsite parking, close to the motorway this hotel ticked all the boxes Thank you

    4
    « good all round »

    Nice hotel, friendly staff, very clean and good value. We have stayed here many times for one or two nights and its always been the same. Everything works well, and happy to help over the phone if you need to adjust the book; ask for adjoining rooms, extra children's bed, late/ early access etc.

    4
    « A Good Overnight Hotel »

    First impressions of the room were a surprise as it was tastefully and well decorated. Bed was large and comfortable and plush. There was a purpose made shower cubicle and plenty of hot water. The sink was actually in the bedroom and the toilet and shower room were separate. Service in the room was great. Considering the proximity to the M1 soundproofing was great and there was not much noise during our stay. Reception staff OK but could do with a personality improvement and were not to efficient when we reported a problem with the lights in our room which still was not fixed upon departure. Cleaning staff good. Car park was OK as well. Not a bad stay as there is a bar /grill on site . Would go there again

    5
    « A good stay »

    Reception staff were friendly and helpful. We had a large room, which was nice and clean. This hotel has a carpark which is secured by a barrier. Breakfast was very good, a nice selection of food, however this dining room was full, so we struggled to find anywhere to sit. The tv was on the wall so, along with a few children who were staying the room was very noisy. Overall a good stay.

    3
    « Nice for a short stay »

    Nice enough hotel for a short stay. Rooms were comfortable but the sound proofing wasn't very good. Friendly staff. Comfortable bed & lovely shower. My only complaint was that the cooked breakfast wasn't nice...tasted for cardboard for the priced paid.

    4
    « Stayed for 2 nights due to a family wedding nearby »

    Car park very secure. First impression of our family room was that it was huge! We stayed for 2 nights with 2 adults & 2 children (6 years old & 18 months). Staff were perfectly helpful, offered to help with our bags upon check in etc. We had breakfast on both mornings and, I can honestly say, it was the best breakfast buffet we've ever eaten at any hotel! Nice sausages, plenty of extras (fried bread, hash browns etc.) The children ate free which made it even better value. Our room was situated at the back of the hotel which made traffic noise inaudible. A couple of very minor downsides, the walls are fairly thin so some noise can be heard from the communal corridors. Slow closing 'fire doors' would resolve this issue easily. Overall a lovely stay and the children loved every second! Thank you Best Western Nottingham Derby!

    2
    « Needs better sound insulation »

    Very generous sized rooms and comfortable bed but they are useless ione cannot get a decent night sleep with the noise coming from the motorway. Maybe it wasn't the room we had and the fact that I was sleeping below the window facing the motorway but even ear plugs did not help.

    3
    « Nice hotel, poor noise isolation »

    This is a well presented hotel. The parking is good (and behind a barrier), although would have liked a pathway to the reception door rather than walking on the road. The rooms are very clean, the bed very comfortable and the supplied toiletries are rather nice. The food in the adjacent restaurant is good and reasonably priced and the breakfast offers a good selection. Nice sized TV which allows use of the HDMI inputs so I could watch a movie from my laptop on the big screen. My main complaint is the noise isolation from the (very) nearby M1, there isn't any. I was in a second floor room and thought the skylight windows were open, they weren't - actually they are screwed shut! There was also a throbbing/humming noise when I was laying in bed, sounded like a central heating water pump. I ended up getting only fitful sleep and was actually quite tired in the morning as I was kept awake from the M1 noise and this 'pump'. Its a shame as I have stayed in hotels before near main roads/motorways; even a Best Western Metro which is about the same distance from the A4042 dual carriageway, not that you would know from inside the room it was near silent. So it isn't like Best Western can't make quiet rooms. Overall a very nice hotel that was let down for me by the lack of decent windows that kept the road noise out of the room and what ever was causing that noise from the room next to me.

    4
    « Decent Hotel, though proximity to M1 means it's noisy »

    One night stay in a generous room. Good ensuite shower. Sink in bedroom rather than bathroom, some people probably think this is a plus, others may not like it. Similarly bed was on the soft side for my taste, but that's a personal preference. Hotel very clean. Self service breakfast was definitely OK, reasonable choice and all the hot items regularly topped up. I didn't spot until I'd finished that I could have had a veggie sausage if I'd asked, will bear this in mind next time I'm in a Best Western. Receptionist friendly and helpful. The major drawback for us was that our room was very close to the nearby motorway, so naturally it was noisy all night. This might not bother everyone, but if it's important for you, it would be worth asking if there are quieter rooms. Overall, I reckon it was just about worth a rating of four.

  • 4
    « Lovely rooms »

    We had lovely rooms and Our Kids like the fact they had there prober beds as we have had hotels that the second bed had to be pulled Out from underneath another bed. The only thing We didn't like there was no one at the reception desk when we got there we had to wait even thro we hit the bell a couple of times but the Lady did apologise when she came.

    1
    « noisy. »

    We are elderly people and I was grateful to start with that we had a ground floor room . Across at the grill we had a nice meal and a couple of drinks( a bit expensive ) before retiring at about 10.00 ish for an early night before our early flight the next morning. Half an hour later the march of the mods started in the room above us, backwards and forwards he/she went, after an eternity, I decided to go to reception and ask the girl on duty if she would ring the room above us and ask who ever it was to consider others in the hotel (namely us) and stop the clumping around the room. I was told the person had blocked any phone calls go to there room so she couldn`t ring?. The girl then went up to the room and listened at the door but said she heard nothing and said they might have gone to bed. Ten minutes later it started again , back I went to the reception and told the girl if she wouldn`t/couldn`t put a stop to it I would go up and do it myself. She told me I had better not do that otherwise she would call security ! I told her if I go up she had better get the police because we had paid for a good nights sleep and we where getting robbed of it, I then told her if it continued for more than ten more minutes I would be going up myself to that I got no reply. The remainder of the night quietened down somewhat, My wife and I got up at 03.45 and went to the airport still tired from our lack of sleep, We will certainly not be using best western hotels again !!! at least with Premier Inn your are guaranteed a good nights sleep or your money back .

    5
    « On course in Long eaton »

    Staying over for 2 nights on a course pleasant staff spotless room amazing bed and shower with massage function plenty of tea and coffee in room big room free iron hairdryer and shampoos and lotion will defo stay in future had a room in the middle of hotel so not much traffic noise from the M1 motorway

    4
    « Stop over near Nottingham »

    Stayed here recently due to a last minute visit to Nottingham. Most hotels in the city were sold out or extortionately priced so although a few miles away this place was a cheaper option. Check in was smooth and rooms were clean and tidy. Car park outside for guests and if looking to travel into the city there is a bus stop round the corner and the bus cost £3 (I think) to the city takes about an hour and much cheaper than an £18 taxi. Would stay here again if visting the area.

    4
    « Stayed in alot of hotels this good price and clean »

    It is what it claims to be really clean nice hotel good price for what you get. If you just need somewhere to lay your head go for it :) the staff are helpful didn't try the food so not sure about it the location could be better not alot around there unless you drive more Into long eaton can't really walk to a shop but all round good

    3
    « Average and a bit jaded »

    Stayed here a couple of nights when visiting friends. Room was clean but past it's best. Furniture a bit worn. VERY noisy. Not much sound insulation. Could hear the phone call at 2am in the room above as clear as a bell. Lots of noise from corridors. AND whoever designed a room where the room lights also come on when you switch the toilet light on needs to be sacked. Take a torch unless you want to disturb your fellow room mates if you get up in the night. Overall very very disappointing.

    2
    « Disappointing for a bestwestern »

    Easy to find Room was big and airy and clean, bed comfortable the lighting system in the room annoyed me and was frustrating but maybe that's me! There is no hotel lift so beware, nor an onsite bar it's actually separate to the hotel granted it's only outside by the entrance, the Grill itself was expensive and the best part of my evening meal was the bread I got with my olives ( they were the commercial kind on flavour except for the brine) my steak was so so! I asked for extra mushroom instead of chips they were pretty awful too ( I was expecting a couple large flat these gave the impression of tinned) Breakfast for the price was expensive and lacked a little table service (the usual buffet) Overall the experience wasn't a pleasant one for me

    4
    « Weekend Stay »

    My friend and I stayed here to be near to a birthday party we were going to in Long Eaton. We had a large clean twin bed room. Beds were comfortable and bedding was clean. We had tea making facilities. Our only complaint was the washbasin was actually in the bedroom so no privacy.There was a separate toilet and shower cubicle.Price was reasonable so I guess you get what you pay for. We were on the ground floor and could hear noise from floor above until after 3am Saturday night/Sunday morning.

    5
    « BW =VG »

    Our stay at Best Western Nottingham Derby was very good(BWVG). The place was clean and warm. The people(staff) were alert and helpful. Both reception and dining staff were attentive and accommodating. Thank you!

    5
    « A VERY PLEASANT STAY »

    My wife and I stayed at the Best Western Nottingham/Derby in Long Eaton for two nights. Although part of a group of friends staying at the hotel, we made our bookings independently. The hotel was very easy to find and there was lots of parking behind the hotel. We were allocated Room 103 (ground floor) but quickly found out the room's heater was not working (the room was decidedly chilly) so the very helpful Italian lady on the reception desk swopped us to Room 102. This room was fine - quite large by English standards - and fairly well appointed. Although the hotel is very close to the M1 motorway, we were not disturbed by any traffic noise (I believe that the the rooms are double or triple glazed) although, Room 102 did not face the motorway. The shower was excellent and there were a good supply of toiletries. There was a large lounge, with lots of seating, close to reception and the group used it to sit and chat together. The hotel's associated restaurant was less than one minute's walk from the hotel. We had two evening meals and two breakfasts there. Our two evening meals were of excellent quality and the portions were very generous indeed. The restaurant manageress was charming - she could not have been more helpful. The buffet breakfast was good with a choice of several cereals, hot food and pastries. All in all, we could not fault either the hotel or its accompanying restaurant and we would certainly stay there again if we were in the area.

  • 4
    « A Friendly Place to Meet Friends »

    8 of us needed a place to stop overnight as part of a college reunion. This motorway hotel is very conveniently situated by junction 25 of the M1. This leads to the only criticism we could make and that is that the road noise in some rooms is quite noticeable. The rooms themselves are showing signs of age but nothing too serious. The staff in the hotel were very friendly and helpful and our party of 8 had two good evening meals and two breakfasts at the on-site restaurant with good quality food, friendly service and very good value. There is a large seating area in the hotel which we made good use of. All-in-all we would recommend this as an ideal meeting point and a good value stay. If you are troubled by road noise ask for a room on the non-M1 side and make sure you arrive in time to get one.

    4
    « Regular guest here »

    I stay here quite a lot due to my work , there are plenty of Hotels around but this fits my needs perfectly and why i dont look anywhere else, for me its home from home , location is perfect, M1 close by, bus routes into Nottingham just 5 mins walk away, local amenities The Reception staff are very helpful and friendly The Housekeeping are excellent and helpful The staff are a credit to the Hotel The Rooms are clean , spacious and the Bed is most comfortable and free internet and good sized TV

    5
    « Good location »

    Great hotel that is undergoing update. Yes the floors are creaky but that's to be expected. Rooms good size, clean and comfy with tea and coffee facilities. Bar great place with friendly staff. Stayed here 3 times this year tried a 4th visit but price went up too much so chose elsewhere, shame really as really like the hotel.

    4
    « good for a short visit »

    stayed in the hotel for one night. A little on the noisy side as the room was facing the M1. Bed was comfortable and room good size. Didn't have breakfast. Has parking. Worth the price.Very clean and tidy, reception staff friendly

    3
    « Mrs mann »

    I booked this hotel for my husbands 30th birthday on the 29th of October. The hotel room its self was fine, clean and comfortable. The only problem With our booking was the noise!. During the evening there were people walking up and down the corridors shouting and knocking on one another's doors this went on for over an hour but then finally quietened down. We thought that was the end of it until early hours of the morning we were woken by the same group of people right outside our door again shouting, swearing and banging doors!. As you can imagine we didn't get much sleep. This made our stay rather unpleasant . On checking out of the hotel we were not asked how our stay was, I handed in our room card and was told by the receptionist all was ok, thank you and bye! Very Disappointed that staff aren't checking internal CCTV to monitor the corridors at night for this sort or behavior.

    5
    « A Lovely Breakfast »

    The hotel was nearly full and the breakfast staff were very busy we did not get down until the after 8.30. The restaurant was relaxed and tables cleared efficiently. The buffet was well presented and the hot breakfast was delicious and cooked to both my and my partners taste. The staff were pleasant and could not do enough for their customers. We really enjoyed our breakfast and the stay in this hotel we will use it again if we visit this area again. Well done and thanks for a lovely send off for our 200 mile journey.

    4
    « read small print »

    This was an excelent one night stop over, good food at the venue adjacent, comfortable bed. But we were surprised to discover there is no lift. My husband didnt notice this when he booked. Luckily we were on the first floor, but it is an awkard handling exercise with lugage.

    4
    « Best Western Hotel, Long Eaton »

    Hotel very convenient to M! and visits to Nottingham or Derby. Bedrooms clean and spacious. Plenty of free parking. Restaurant a few steps away from reception is a varied menu Grill Bar. this is also where you are served breakfast. This is a great buffet breakfast where you can have as much or as little as you like, The staff are extremely helpful and will cook for special diets. Good hotel and will return again.

    4
    « Good value hotel »

    Have continued to stop at this hotel as ideal for a stopover on business. Rooms are are always spotlessly clean. Comfy beds powerful shower and good Internet. Food is across in the restaurant is always good and so is the breakfast. Staff always friendly and professional Ticks all the boxes for a stopover and extremely close to the motorway.

    4
    « Night stay before flight »

    We stayed here before our flight out of East Midlands. Booked through Holiday Extras with parking so got a great deal. I'd booked a family room and a double for my parents. I phoned the hotel the day before to ask for a ground floor room as my mum has mobility problems and there is no lift. Our family room was lovely and spacious, clean and comfortable beds. We ate at the restaurant on the night, we all had burgers & fries and it was very nice and reasonably priced. We pre booked breakfast so £8.55 each and the kids were free. This was fine with a good selection but kept having to wait for the hot food to be replenished but we still enjoyed it. Overhaul it was a good stay and would stay again.

  • 3
    « Best Western Nottingham »

    Basic hotel - Restaurant and Breakfast very good Next to the M1 bit noisy but Hey Ho - I knew that . Rate good for the surrounding area - ok to 'rest your head' would not want to spend family time here

    4
    « Ideal »

    Great no-frills place as a base for a short break. Dog friendly so ideal for us. Large modern en suite rooms with enormous comfortable beds. Although right by the side of the M1 the traffic couldn't be heard at all. Only negative was the room was too hot and I couldn't turn the temperature down. I asked reception to turn the heat down for the second night which they did but but morning it was back up to 24 degrees. Great value for money.

    5
    « 1 night stay with jetparks2 »

    Excellent location for flights from East Midlands airport. Our accommodation was booked as part of our jetparks2 parking. Only cost £79 for 1 night including 2 weeks parking. Hotel was clean and rooms were comfortable. It is next to the M1 so you should expect a little bit of road noise if you sleep with the window open. We slept with the window open and it wasn't any bother at all. We arrived late evening, so can not comment on the catering next door and we left at 5am so can't comment on breakfast either. Short journey to the airport which has jetpark parking right next door.

    5
    « October Break »

    Very pleasantly surprised by this hotel. Room large and comfortable and although the room was next to M1 I was not disturbed by road noise. Food in restaurant was good and very reasonably priced with a varied menu. All staff we met were friendly and helpful. Would definitely stay again.

    4
    « Good breakfast »

    We were attending a function a couple of miles away so decided to stay here for the night as the price was reasonable. Our room was clean and had an iron and ironing board which was good. Luckily our room wasn't on the front so we didn't have to put up with the motorway noise. Breakfast was much better than expected, it wasn't a bit greasy and the bacon was lovely, when items ran out they were replaced relatively quickly. Whilst I wouldn't want to stay to long,for a few nights it's a good option.

    4
    « It does the job. »

    Needed a cheap place to stay for one night whilst on business in the area. This is well located for the M1, so close indeed that from the car park you are almost on the hard shoulder! That doesn't matter though as the rooms are well insulated from the sound. Check in was speedy and my room was large and comfortable (room 210), clean and warm. Breakfast and dinner can be purchased separately and are taken across the way in a separate building. My evening meal was very good, decent portions, hot and tasty. All you can ask for really. As a no frills basic hotel this is pretty good. Will stay again when in the area.

    4
    « Wedding Celebrations and stay »

    I can only say how well all the hotel staff looked after us over the weekend. Everywhere was spotless. The staff were always very polite and helpful and the food was excellent. The bed was really comfortable and the room well equipped and nicely decorated. I would have given 5 stars if the towels had been soft and fluffy ... but they were clean!

    5
    « Best Western Nottingham Derby, Long Eaton »

    Excellent location. Very effective sound proofing as only a few metres from the M1 Great grill served hot tasty well cooked meals . Excellent value for money Smart clean well appointed room Public areas rather showing their age

    5
    « just what you want »

    Just what you want after 300 mile, on the road, really lovely reception staff, nice clean room the next door restaurant had a good cooked to order menu not the boil in a bag stuff we seem to settle for at roadside inns theses days. The fire exit to the car park would have made a more covenant entrance to the hotel with your baggage in toe instead of having to go all the way back round to the front that aside lovely stay.

    5
    « 2 night stay for family wedding »

    Good size room very clean ,friendly staff and very quiet location even next to two main roads . Only bad thing was a funny smell from the sink and didnt drain properly .good sized tv and free wifi in all rooms . Would definitely recommend.

  • 2
    « Not for me »

    Good for location as close proximity to the motorway and only a few minutes in to the local town area. Being close to the motorway did not bother us at all and our room faced the motorway. We were not disturbed by traffic sounds at all. No lift and we were on the 3rd floor. This is ok but not with 6 suitcases! Room was ok but the bathroom area was very shabby especially the sink. Overall in the hotel and restaurant the floors really really need some attention. The carpeted areas have stains and the hard floor surfaces of the eating areas very sticky possibly from a build up of dirt and cleaning agents. Really could do with a good old floor scrubbing/stripping. Really bad. Then the cloth being used to wipe the tables looked dirty, wondered about the frequency of change or cleaning. The crockery and cutlery had stains.

    5
    « our home from home »

    We frequently use this hotel when visiting relatives close by. the rooms are spacious and comfortable and if you pay the extra then you are treated to separate bath and power shower. Room 301 is our favourite for this. Some of the rooms on the motorway side can have traffic noise and the corner rooms are worse for this so always ask for a quiet room. Breakfast is good and plentyful and the staff are pleasant and helpful.

    4
    « Flying visit... »

    Quick one night stop over..... Plus... Price was good. Clean. Tidy. Secure. Comfy bed. Cant hear the M1, Fast check in and out. Brilliant... Negative... Internal noises , can hear people walking around rooms above, room doors heavy and slam shut. All in all very pleasant stay will definitely use again...

    2
    « One night stop »

    Prior to staying I checked out reports on Trip Advisor however my experience makes me wonder if I stayed in same property. Receptionist showed little interest in my arrival. External temperature was 22c on arrival - entry to room resembled a sauna as room temp was set at 24 with windows closed. Despite adjusting room temp & opening windows room never cooled down during stay. Evening meal was very poor - Wild Mushrooms on Ciabatta were not wild & sauce was over powering. Salmon Tagliatelle had little salmon, pasta was over cooked and would suggest it was same sauce as starter. The breakfast buffet was poor quality with only jam available - NO marmalade. The bed mattress was well past sell by date thus extremely uncomfortable but the ultimate disgrace was the toilet bowl which was INGRAINED with dirt - and NOT just 1 day's dirt !!! Pouring Toilet Duck down the pan does NOT clean but rather it adheres itself to dirt - in this case it was ringed round the waterline and into the run-off Over the years have stayed in many Best Western properties and appreciate the fact they are all privately operated but my experience in this establishment was an eye opener as to how poor its management is in spot checking what is happening on a regular basis.

    3
    « Good for a stopover on route »

    The location just off the M1 was perfect for our one night stop. The room was on the ground floor,spacious with a large comfortable bed. Generally clean although some brown markings in the base of the bath and old coffee rings on the desk. Motorway noise could be heard but not unbearable. Quick service at reception but didn't use any other facilities as this was a flying visit. We heard good reports about 'The Grill' restaurant opposite but no time for us to check it out. The secure car park is gated. Full on a Wednesday night - popular with people travelling. There is no bar on site but drinks are available from reception although expensive. Price of rooms are good. £56 for standard double. We checked out very early so didn't sample the breakfast,it did seem a little expensive at £8.95, more if not pre-booked. No complaints about this hotel as it served it's purpose.

    3
    « Sooo noisy ! »

    Booked a package here with parking before our holiday flight from E Midlands airport. Rooms are clean and reasonably modern but the road noise from outside was terrible so we had a really poor nights sleep. The hotel is in between the M1 and a busy local road so quiet it aint ! Another annoyance was that all the light switches, or all of them that actually worked, were located just inside the door. So when we needed to get up for the loo, we had to stumble around in the dark to find the switch and then have the annoying extractor fan buzzing away for ages. As if the road noise wasn't enough ! Nice big shower enclosure with a seat and a good shower too. Didn't eat here because it didn't seem to be too popular with reviewers on TA. A deal with parking is good v for m but ask for a quiet room or you'll regret it !

    2
    « Never again »

    Stayed there as needed a place near Nottingham. Had a third floor room which was tired with velux type windows. Road noise from M1 was horrific and disturbed sleep all night. Also basin did not drain. When complained at checkout and asked why given a noisy room when checking in the person was not interested, their English was rudimentary so perhaps they did not understand the point I was making. Restaurant staff nice and breakfast ok but ordinary. Will never stay there again, really impaired my impression of this average chain of hotels.

    4
    « Was a pleasant place to stop over »

    On a long road trip weekend for me and my friends, we had come to Nottingham to visit Warhammer World and some friends. We needed somewhere to stop over the night because of our plans and since we were going a few places that weekend we needed somewhere cheap. Since we had a car, this hotel was pretty good for us as it didn't have centre prices and took us about 15-20 minutes to drive into the centre given traffic. We arrived pretty late as we had a full day out and we were served at reception very quickly. Lobby looked nice but other than that we didn't use anything else in the hotel apart from the bar and grill which is a thirty second walk out of the hotel. The rooms were nice and big, had everything we needed for a nights sleep and to get ready the next morning. Beds, pillow and quilt were extremely comfortable. The room was clean and tidy. Our only complaint was that the heating didn't work in one of the rooms and we were pretty cold in the middle of the night. Car park felt very secure and had plenty of space.

    5
    « Good staff makes this hotel worth booking »

    Lovely people at the reception day and night makes you so very welcome . Octavian is one of the stars of the hotel hard working man and always with a smile. Highly recommended, clean tidy and plenty parking spaces

    5
    « Great place excellent service »

    We stayed here on the 27th September, actually we should have been there on the 28th but I booked the wrong date my bad. However the receptionist changed my booking without a blink, I am so grateful as I had booked as hotel and fly and my flight was early morning, and it is always stressful but all was good thanks so much.

  • 5
    « Nice comfortable room »

    We stayed here as had early flight from East Midlands airport. Check in was ver smooth and efficient. The room was spacious and nicely decorated, with a quality comfortable bed. The shower was excellent, plenty of hot water. The secondary glazing was excellent at keeping the noise from the busy road out, couldn't hear a thing. Would stay again.

    4
    « Good Hotel, Good Location »

    Sayed at BW Long Eaton as we were exhibiting at Castle Donnington. Very good location for the motorway and easy access to to local towns. I went for a good run in the morning following the canal path up to Sandiacre which was very nice indeed. Breakfast was good hosted in the Bar and Grill adjacent to the Hotel.

    4
    « stopover »

    A comfortable hotel with lovely staff and a good restaurant. Being next to the motorway it may be noisy on that side of the hotel but as we were not it would be unfair to judge. I would stay again if the opportunity arose.

    5
    « Enjoyed our stay »

    Great hotel,the rooms were comfy and nice decor. No air conditioning but hotel did provide a fan which was much apprieciated. Staff friendly and helpful, pleanty of choice at breakfast. will definatly be back.

    5
    « A lovely nights sleep »

    Went there as a surprise stay for my wife before flying to Prague the next day, and it was great, we was given an upgrade in room as we are Best Western Platinum card holders, we then had a lovely meal at there Restaurant linked to the hotel, and we had a lovely Breakfast there the next morning not to far to go to the Airport the next day so overall a good night

    5
    « Stopover »

    We stayed here on the way to the Peak District .friendly staff easy check in and a very clean and tidy hotel .best part was the very good price for a room .have stayed lots of times in a best western never been dissapointed

    2
    « Lots of Traffic Noise stops a good nights sleep »

    Booked to stay here for two nights from 9/9 to 11/9 with my wife. Arrived late on Friday night and checked in with no problem. Got to room and it turned out it was the room for guests with wheelchairs which was not a problem and meant a bigger room. Went for a shower and was very disappointed to find the shower head had mould all over it. Then went to bed and found the mattress was extremely soft and had a valley in it. Struggled to fall asleep as the noise from the traffic on the nearby M1 was constant and quite loud. Did manage to get a couple of hours sleep but was woken early by the traffic noise. My wife and I decided to ask to move rooms to hopefully get a quieter second night and a mattress that was more comfortable. When we got to reception at 9:30am, there was nobody there apart from two cleaning ladies who said that they couldn't do anything as they didn't know how the booking system worked. Decided to cut our losses and left the hotel after 1 night as we needed a good nights sleep.

    2
    « Nice hotel but poor customer service »

    Me and my wife stayed at the best western hotel in Derby room number 303. We stayed in the Executive room it was brilliant. Plenty of parking space and really good location just of junction 25. The only thing that lets this hotel down is the bad customer service. We checked in on the Friday 9th sept at 4pm. The lady working behind the desk wearing glasses was not very friendly. I asked her for extra towels, she turned around and told me to reuse the old ones. I advised her that I have already used them and left them on the bathroom floor, so I won't use dirty towels now. I then called her to ask to drop some off to our room, even that took 45 mins to arrive. I would go back to this hotel but I would advise the manager of this hotel to give there staff some training on customer service, rather than just sitting behind the desk playing with there mobile phones. Last but not least I am not whinging, but you don't get clean bed sheets in the morning. They leave the same ones on. We were there for 2 nights.

    4
    « Best Western Derby/Nottingham - Good Hotel convenient for the M1 »

    My friend and I shared a twin room for three nights getting the benefit of BWs Short Leisure break rate. The room was much as expected for this sort of hotel and was clean and reasonably well maintained. Though the hotel was a little nearer to the M1 than I expected the traffic noise was not excessive. We took the help yourself breakfast which had a good range. The cooked breakfast was tasty and just about hot enough. On the whole the hotel was value for money.

    4
    « A Really Nice Experience »

    We stayed here before an Open Day at Nottingham Uni. The room was very nice, good quality and nice and clean. We had a twin which was nice and spacious. The receptionist was nice and friendly and check in was very smooth. Would happily stay here again ??

  • 4
    « Nice place to stay »

    I have been staying here on and off for several years, and have always found all the staff both in reception and in the restaurant pleasant and very helpful. Good choice of food both at breakfast and dinner. Rooms are well maintained by housekeeping, plenty of free parking space. Location is good for both Nottingham and Derby and is situated just off the M1 at junction 25.l

    3
    « Excellent staff, well priced and ideally located near East Midlands airport. »

    We were lucky enough to get an upgrade to a superior room which was incredibly spacious, very clean and more than adequate for our overnight stay before catching a flight at East Midlands Airport which is close by and easily accessed. Dinner was very good value. Our only negative comment would be that the room did not have air conditioning and definitely needed it!! Fan was supplied but did not conquer the unbelievable heat. As the hotel is located next to a main road it was pointless opening a window as the traffic noise was excessive. Having said that, we slept well on an extremely comfortable bed. The receptionist on duty was probably the most pleasant, informative and helpful we have ever encountered! Good HR Best Western- she definitely deserves a pay rise........

    4
    « Good & Clean, well priced dinner. »

    I spent the night here when away on business, it was very easy to book over the phone and affordable, the bedroom was nice and clean. The restaurant was well priced and the food was very nice. Breakfast had a good selection and was very nice, proper coffee machine was good.

    5
    « Nice straight forward visit »

    Another over night stay while collecting and then returning my daughter from her summer holidays in August. Staff on the reception very helpful as always. Nice to see a few bits updated in the rooms too (TV / WiFi). Booked up again for collecting and returning her in December. See you soon

    3
    « Rather basic Best Western »

    Entering the hotel, the lobby seems quite modern and welcoming. But the rooms can't quite keep up that standard. They are definitely of a decent size but otherwise very basic - especially the bathrooms. Shower and toilet were separated by a sliding door that did not even fully close and the sink was actually located within the bedroom. The double bed seemed huge at first but after noticing that it was actually two zip-and-link singles with quite an uncomfortable gap in the middle, it wasn't too enjoyable after all.

    4
    « OVER NIGHT STAY »

    I stayed here with my 9 yr old daughter as we where attending a wedding locally. The room was plenty big enough, we had a double bed and a double bedsettee. Only had a shower but that was big inside with hot water. Large TV and very clean.

    3
    « Comfortable no frills stay »

    We stayed here for 3 nights for a sporting competition. The hotel was clean and comfortable but as you would expect for a 3* it was no frills. That was fine for us. We asked for a quiet room away from the motorway as we were pleasantly surprised that we heard no traffic noise at all in our room. The breakfast was good. One criticism ( and it could have been a really huge criticism!!!) was I had asked for a wake up call at 7 am and never had one...inspite of telling the person on reception each morning who assured us we would get a call next day. If we had overslept our lack of wake up call could have been disasterous because we would have been disqualified from our competition but thankfully we managed to wake up without the call. Be aware if you rely on this service......

    4
    « Great value for money - always a must for Trent Bridge »

    Alas I'm loathe to share the secret of this hotel in case it becomes fully booked when I look in future. The Best Western is in a great location for Nottingham. We caught the Toton Road tram from the 5 minute drive away park and ride. Similarly it serves as a good base for heading to Trent Bridge. The beds are supremely comfortable. This time we stayed in a family room on the top floor and were pleased with the size of the room. It's very reasonably priced too and the greeting from reception has always been friendly. All the facilities as you'd hope for and even better to have more than two towels for two guests (which seems to be the theme at the moment for my stays): The Grill across the road was a good spot for a few drinks before heading back to the room. Please keep up the great work!

    3
    « It is, what it is. »

    We stayed at this hotel which we booked through the Alton towers website. We booked a family room and a twin room both of which were clean, the beds were extremely comfortable, shower was plenty powerful enough, the room has an iron and a decent hairdryer, they also provide fans as their is no air con. It was extremely hot when we stayed so we opened the window the road is very noisy, but once you close the windows you can't hear a thing. The breakfast in the morning was nice, it consisted of nice Lincolnshire sausages, bacon, eggs, hash browns & Beans as well as fruit, yogurt, pastries & toast. All in all we where more than happy with our stay and would recommend this hotel for an Alton towers over night stay. We also had a meal on the way back to the hotel from Alton towers, at a pub called the mundy arms this is about a mile from the hotel and serves fantastic food & very reasonably priced ????

    2
    « Do not bother »

    Stayed here August 2016 ,never again.Check in was functionary.Receptionist did not want to converse,just get your keys and go.Family room was large,comfortable beds and spotlessly clean.The bathroom was like something from the 70s.Toilet and wash hand basin separate.Shower a large yellow plastic enclave with a seat in.Needs updating .The noise from the M1 right outside kept everyone awake all night.The room was roasting hot reading a temp of 32c with no airconditioning.2 fans were provided to blow the roasting air further around the room.Window opened was like sleeping in a truck on the M1.This hotel is cheap,for a reason.Do not expect to sleep,do not expect staff to ask how everything was in the morning.Avoid especially if there is children in the group.Actually just avoid.

  • 3
    « Airport staycation »

    Stayed at this hotel for 1 night on the 23rd August prior to a flight out of East Midlands airport on the 24th to sunny gran canaria. In general the rooms are clean and tidy and a good size family room adjoining restaurant is good as well. Only down side is the temperature in the rooms I can only describe it as condition training for the Mediterranean heat. At 1.30 in the morning the room temperature was still 31 degrees this with all the windows open and two fans on the go. We eventually took it in turns going to sit in the car to cool down. Not ideal preparation for our early flight the following day!!

    5
    « Holiday extras car parking deal »

    We used this hotel to stop over on our return from holidays as we were flying back early hours of the morning into East Midlands Airport. Booking was made through Holiday Extras and formed part of a Jetparks parking package. We arrived at the hotel early hours of the morning ( around 2.30am) and were greeted by two lovely members of staff who were really chirpy and helpful. Everything we needed was provided and we were reassured by them if there was anything else we needed to just let them know. The room came as a nice surprise - it was lovely. The layout of the bedroom was great with the wash facilities including a massive shower cubicle with a power shower in it that I just didn't want to get out of. Breakfast was also rather special. Eggs were cooked fresh to order, breakfast buffet was just as I like it, quality food with plenty of variety and cooked well. Additionally the staff couldn't do enough to help and were extremely pleasant. Although fleeting, we were extremely impressed with our visit and felt that it was just what we needed on our return to the UK before we continued on our journey back to South Wales. I'd like to add - If this hotel isn't a Best Western flagship then it should be! The professionalism projected throughout the staff and the establishment was something to be very proud of... We will definately stay here again if we travel up your way. Thank you.

    4
    « Fantastic deal for overnight stay and airport parking »

    We booked a room only overnight stay with two weeks parking included with Jet Parks. Due to my husband working we didn't arrive until after 10.30pm, so didn't really see any of the facilities. The hotel doesn't have a lift but the lovely gentleman at reception carried my suitcase upstairs for me. Check in was quick and friendly, our room was very large, a little unusual as the sink was in the room, and the toilet and shower separate. The bed was comfy. The only downside was the noise from the road, and the previous occupants had set the alarm, which went off about an hour after I'd fallen asleep. Definitely check this hotel if you want an overnight stay and airport parking.

    4
    « Overnight stay »

    Meeting up with relatives for the day this hotel was just off the M1 and conveniently near where we were meeting. The room was pleasant and the bed comfortable with the usual tea/coffee making facilities, The on site restaurant provided a good breakfast and the evening menu looked varied, though we did not have an evening meal there. Our room was on the motorway side which some people may find a little too noisy, but it did not bother us. The ensuite bathroom had a shower but no bath, but as I prefer a shower it suited us. The staff were pleasant and we enjoyed our stay. we will certainly use this hotel again when we visit Nottingham.

    4
    « best value for money »

    Excellent hotel in every respect apart from the M1 noise. Suggest they invest in triple glazing. The food is excellent and the bar has a good range of draught beers. The staff are very helpful and the check in and check out is effortless. the only problem is the noise from the M1 which could be sorted with effective double/triple glazing. Very good location and very good access from motorway.

    5
    « Excellent »

    Had a great stay for 3 nights. Very friendly hotel. Room clean and comfortable. Fan supplied in room. No problem when extra pillows requested. Good location for Nottingham and Derby. Will definitely recommend. Grill at 25 was part of hotel. Food and service very good.

    3
    « over nite stay - »

    Booked for myself and partner to stay over nite as we were attending Splendour festive in Nottingham. Room OK, clean, tidy, big king size double bed, décor a little tired, tea and coffee making facilities, hair drier, iron; bed side clock , free onsite parking. bathroom consisted of a double shower, toilet and sink, quite roomy. Reception staff very helpful, Breakfast OK - but not replenished very quickly so sat waiting for hot food, also food area not kept clean after other guests had spilt juice, food ect. Over all would stay again as close to Motorway and fine as a place to sleep.

    5
    « Thank you for a wonderful day »

    My nephew booked a room for a suprise party for my sister with all the family. The room looked really festive with a beautifully laid table. A lovely lady named Chris was in on the suprise and even went to the extremes of telling my sister that her usual table was booked. The food was lovely, the meal was a big success. The customer service, food and attention to detail which made us all feel special was second to none. I cannot thank this hotel enough for making a special day really exceptional. The portions were extremely generous and I must say really tasty. Many thanks to the team who catered for the day and a special thanks to Chris for staying until the end.

    4
    « Ideal for travelling with dogs »

    We often use this hotel when travelling to dog shows in the Midlands, because of its central location, ease of access and accommodating attitude to our four bassets - i.e. they don't charge extra like Travelodge do, which can double the price of the room! The rooms are comfortable (but noisy if you are on the M1 side) and well appointed for the price - shower is good. There's an ok restaurant, if you like burgers etc.

    4
    « Great Room for family »

    We were delighted to have been given inter-connecting rooms for a family stay. We had visited for a family wedding, so having an extra bathroom to get ready was really helpful. We were also at the back of the hotel so did not get any noise from the M1 which was also a bonus for a good night;s sleep. We have stayed at this hotel before as it is nearby to family and will do so again, should the need arise.

  • 3
    « Better places for better prices?? »

    Cheap, cheerful, no frills. Was very impressed by the simple fact there was a fan ( in the two rooms) that we are occupying in this hotel. Very clean- I thought -....but I came back to my hotel, having sampled some of the wonderful food there is to offer in Nottingham...and there was a large black hair which hadn't been there before in the bath....slightly disconcerting as I have red hair! Slightly baffled by this, I searched my room, thinking that maybe housekeeping had been into view the room.... They hadn't! The mystery of the 'Thick Black Hair' continues! However, very helpful staff, great location and parking! So in all, not my usual glowing repartee or censure. Oh wait!!! Value for money!!! Go to The park place across the road- literally 30 secs across the road, same price, they offer breakfast at no extra cost and they have a gym!!! Win win

    4
    « Decent budget stop over »

    Have stayed here twice - once on my own for biz and once with the family. Rooms are tired but it's always clean and the beds are great and the showers run hot. Would recommend. It was 33 degrees last time which made it hard to sleep but the hotel kindly provided fans as they have no air con.

    2
    « Basic hotel »

    This hotel was situated quite close to where we was going,but I wouldn't go back here.The rooms were far to hot as they don't have any air conditioning only a small fan what was noisy as ever.WE didn't get much sleep as we was next to the motorway.As for the breakfast rock hard bacon and sausage only good thing was hash browns quite dissapointed I were.

    3
    « Functional, stayable but noisy and hot »

    Located right next to the M1 and if you're on the motorway side of the hotel on a hot day, you're probably not going to get a good night's sleep. Windows are triple glazed and does block out the noise quite well, but there's no a/c so on a hot day, you're at the mercy of a small table fan which did help. Room was large and had a massive TV fixed on the wall above the study table so lots of neck-craning and eye squinting to watch the news!. Shower was good and powerful. Wifi was vague. Kept having to re-connect when the phone or laptop went to sleep so a but annoying. Not very high speed, but good enough for emails and browsing and some videos. The Grill restaurant was OK, reasonably OK food, quite helpful staff. Breakfast was nothing to write home about but again, manageable.

    4
    « my stay »

    not a bad hotel very close to the motorway make it easy to find. I was expected welcomed. Room quite large and fairly well appointed, but a teensy bit disappointed by the not very good tv (no reception) and very aged bathroom sink. Didn't use the restaurant (too tired to bother getting out of bed in time)

    5
    « Great Find »

    Good hotel right by M1. Rooms well soundproofed and good size. Value breakfast and nice range of choices. One odd thing - light for toilet and bathroom by main door so difficult not to wake others during the night...

    1
    « Air Con Missing From 'Modern' Bedrooms »

    No this hotel does NOT offer everything you need for a comfortable stay like the official description says. What you need for a comfortable stay when the room is 27 degrees centigrade is air con, not a small fan. How come Novotel down the road provide it for a similar price?

    4
    « Lovely room, thin walls »

    Had a pleasant stay at this hotel and a very good night sleep. Staff were very friendly and breakfast was a treat. The only issue I had was that I would hear conversations in the rooms opposite me. The doors also shut very loudly so wouldn't reccomend if you're a light sleeper!

    3
    « Best Western Nottingham »

    Door key did not work and had to be re-set. Room was absolutely fine. Comfortable bed and great shower. Breakfast - very nice fruit salad, but cooked breakfast was only warm, partly due to faulty toaster only toasting one side, thereby taking twice as long, and a tray would have been useful to carry plate, toast, butter, and cup and saucer with tea or coffee into a completely different room, because the food room was set up for a wedding later in the day.

    4
    « Good location, clean, functional rooms. »

    We spent four nights at this hotel and used it as a base to visit various places in the surrounding area; it is perfectly located for this. As other guests have found, the rooms are functional and clean but we found the bed soft and the room hot, (we were unable to regulate the temperature as there wasn't any aircon). Its close proximity to the motorway does mean there is a lot of traffic noise, I suggest earplugs or a room facing away from the motorway; I made good use of the former and slept soundly! We only had breakfast at the hotel and I found the choices limited but fans of a cooked breakfast should be quite happy with the food on offer. I would definitely stay here again as this hotel offers value for money, clean rooms, a good location and pleasant staff.

  • 4
    « pleasant stay »

    booked the hotel with Tesco vouchers, thinking we would take it as it comes. However we were pleasantly surprised. Very clean and tidy, rooms were a bit warm so we had to keep the window open, as the hotel is very close to the hotel we could hear the traffic all night. After saying that I would not let it put me off using the hotel again. The staff are very friendly, the hotel is clean and tidy, and the breakfast was nice and hot

    4
    « Nice Spot....Clean & Comfortable »

    After a long drive this place was a delighful stopover. Plenty of car parking space. Staff friendly and helpful. Room was spotless and comfortable with great shower and toiletries. Bed was large and comfortable. Did not get a chance to eat but menus looked good and reasonably priced. Woud definitely stop by again... No complaints....

    4
    « good hotel central location »

    A great hotel with easy access into Nottingham. Clean, comfortable rooms with very good staff. The restaurant is way above the standard of the usual budget hotels and the breakfast was excellent too.Have stayed here 4 times now and will definitely use it again. The beds are enormous. The only downside is that the noise from the motorway can wake you up early so ask for a room on the opposite side to the road. Lots of secure parking spaces.

    4
    « Better than travelodge and premiere inn! »

    My wife and I arrived here the other night after a tiring flight and drive. This was my first stay in a Best Western. Friendly and helpful receptionist greeted us and got us our room within a couple of minutes. Hotel has a welcoming atmosphere and is nicely decorated and clean. Upon entering the room, I was very pleased with the set up and what the room had to offer. Firstly, a very large comfortable bed with very comfy pillows. We slept very well. Lovely HD TV on the wall which gave us a Wi Fi connection instructions screen when we turned it on. It was great having a good and free Wi Fi connection here. Most other hotels always want extra for that service. Massive shower stall with a glass door and very good spray power from the nozzle. Some hotels just never get that right! Other hotels have a curtain in a bathtub that just ends up always wrapping itself around you. Another nice feature here is that the sink and mirror area is separate from bathroom and is part of the hotel room. I found this quite clever and helpful. No need to cram it all into a 1.3 metre square bathroom like at travelodge where you are leaning on the sink to be able to sit on the toilet! There was also an ironing board, iron and a safe in the room but we did not need to use those. Tea and coffee with a kettle was present, as is standard. Free secure parking in a gated car park. Some minor cosmetic issues here and there in the room but overall very happy with this experience. Would stay again. Side note: Would avoid The Grill restaurant opposite the hotel unless you want to pay very expensive prices.

    4
    « Leisure Stay »

    A comfortable, clean and modern hotel ideally situated for a stop-over break. Location is very close to the motorway networks, East Midlands Airport, and well positioned for exploration of South Derbyshire. Helpful and friendly staff.

    3
    « Hotel »

    Hotel was lovely and clean just few minor issues towels had holes in ironing board cover seen better day . Rooms were very hot although fan was in room but noisy which affected sleep ! Great restaurants beside the hotel room number taking so could pay at the end . Breakfast was nice continental and fried food available all self service which personally I prefer . Hotel is on busy road but wasn't that bad . Staff excellent welcoming and friendly

    3
    « Make your choice, hot or noisy »

    Stayed one night during Download, which meant that it was super busy, but the staff did what they could to accommodate an earlier check in. The rooms were pretty basic, but I guess few people stay longer than a weekend so no-one really cares. It is pretty much on the hard shoulder of the M1, so it is VERY noisy. With the triple glazed windows it is quiet, but so freaking hot. It wasn't even a hot day, but it felt sub-tropical. Woke up feeling like a finalist in The National Sweating Championship and opened the window, to be reminded that the M1 doesn't really have a non-busy time. It also takes a while for the room to then cool down, and there isn't any air con. The grill opposite is reasonable and the food above average. I can live with the tired décor, but the heat/noise is atrocious.

    4
    « Great start to our Holiday. »

    We stayed here overnight with the deal stay and park. Great value and so convenient for East Midlands Airport. Our room was fine for our overnight stay lovely bathroom and was also requested a quiet room on arrival and was given this without any hesitation. We found all the staff to be very helpful and friendly. We sat in the lounge area and had a drink was nice and quiet and comfortable. We had breakfast the morning before we were due to fly off to Italy and was of very good quality and also the lady in charge was very friendly had a good chat with her. Would definitely come again. But I think we would do it the other way round after flight home and do on our journey home if we fly from East Midlands again.

    4
    « Great value hotel »

    This is an excellent hotel where the just about everything is very good. However the close proximity to the M1 means there is a lot of noise, which is very audible in the room. The food is superb and great value for money.

    5
    « Very comfortable Hotel »

    The room was spacious and the bed comfortable. The shower was excellent. The whole room was of a high standard. The breakfast was good and the bar inviting. We stayed one night only but would certainly use other Best Western hotels.

  • 3
    « Okay if you want something near the M1 and good value »

    Stayed here for one night in a Executive double room the room was really good value although be prepared for a lot of road noise! The staff were really friendly and efficenct although the hotel was let down by the breakfast. The whole breakfast experience was self service and the cooked breakfast was fairly cold. All in all an okay hotel with really good staff.

    4
    « Does what it says on the tin »

    Paid a bit extra for an executive room, bit more space and was at the end of a corridor so fairly quiet inside. Next to motorway so noise to be expected. Room was decent, bit stingy on the soaps etc considering booked for 2 people. Toilet roll holder hanging off but not an issue as long as there's toilet roll. Hotel was clean and tidy, staff we interacted with were friendly and professional. Be aware there is no lift in this hotel, so if you feel you would need one normally, book a ground floor room. The evening meal at The Grill at 25 opposite was decent. Breakfast, again in Grill house, was standard fayre. I would use this hotel again if in the area.

    2
    « Too hot »

    We stayed here the night before flying from East Midlands. The room was far too hot and even reaching 30 degrees C according to the gauge on the wall. I asked at reception to move rooms but told they were fully booked and gave us an extra fan. We didn't get much sleep and had to be up early the next day. Even the corridors were hot, not sure if someone had left the heating on as that is how it felt. Wouldn't stay here again, would rather pay more for a good night sleep.

    3
    « Pre flight stay »

    Modern hotel with 24 hour reception. Staff were friendly and helpful. Room was adequate. Reasonably comfortable room with shower. Breakfast was bland and unexciting! Tasteless bran flakes and sachet decaf coffee. OK for a one night stopover. Frankly wouldn't have wanted to stay longer. Characterless. East Midlands airport about 10 -15 mins drive away. Very easy commute from hotel ( one junction on M1).

    4
    « Download Festival 2016&Hand Soap. »

    Well, we booked in on Thursday 9th June and out on Monday 13th June. Room 205. We were here for the duration of Download, and it's very mixed. Firstly, the room was hot, and we discovered there was no A/C, however there was a fan. But that fan was actually loose or something? The blade would knock on the caging, so we went to resolve it and ask for a new one, and a new one we got, problem free, excellent. The room itself, simply a desk, 2 big drawers, containing an iron and hair dryer. A top, third drawer which opens downwards also. To the right was a wooden top with a hanging rail above it, attatched to what I would call a shoe rack. The double bed was actually 2 single beds, zipped together, shower was huge with a seat, however the water tends to just trickle out on the nicest setting that doesn't blow you up against the walls. Nice toilet, 2 loo rolls, bin, hygiene bags, cool. Doors to bathrooms either slide or open, the sink is pretty big, with side spaces, it is situated outside of the shower room, complimented by the biggest mirror I have ever seen. The hand soap bars are actually incredible, best thing about my stay really. Tissues in a dispenser on sink, 2 bath towels, a hair towel (what I used it for anyway) And a hand towel on a holder. Kettle was just a basic hotel kettle, 4 milk pots, sugars, coffees, tea, earl grey, english breakfast tea and herbal. 2 glass tumblers, 2 mugs, 2 spoons, 2 napkins. TV was huge and really good quality. Basic chair under desk, the most comfy arm chair next to desk ever. Sheets were nice on the bed, duvet was amazing, pillows nice. 2 plug sockets by the bed, 2 under the desk, 2 under the TV. Radio/Alarm by the bed, bible, and a phone which you can use to call other rooms which was such a big part of our stay, extremely handy and generally fun for some reason? Curtains kept out every inch of light, was really good. Room was overall really clean. The sink did smell a bit rotten when you turn the tap on for the first time in a while, just let it wash through a bit and it was pleasent, soft water. Vending machine downstairs, 80p or £1.20 for cans, bottles or snacks such as chocolate or crisps. Bar behind the desk open 24/7. Parking was good, you need a code to get out, found at front desk. Staff were really understanding and helpful towards us at Donington, had shoe covers by the main door we were asked to wear unless you took your shoes off. I recommend Sergios Pizza/Kebabs to be delivered for your evening food, cheaper than The Grill and really really good takeaway, I don't eat takeaway almost ever but that was good we live on it around Download weekend. Staff at the desk, and who I think was head of house keeping, were extremely helpful and friendly. Tesco just 10minutes away. The drive was good to Donington, until Sunday when the M1&A453 was congested with a 4 hour wait to move literally a mile. Overall I say for £389 for 4 nights I feel it was just about fair, could have been lower but I was very comfy there. I would advise it especially for Download. 8/10 would go there for the hand soap again.

    2
    « Room FAR too hot »

    Hotel location was great. Used this hotel for Download festival, staff understanding of muddy festival goers. However, the room barely dipped below 28 degrees with 3 fans and all the windows open 24hrs a day, very loud with the windows open as the motorway is mere yards away from the hotel. Staff couldn't do anything regarding the heat, more should have been done to help combat this. The room was dirty round the edges, the sink in the room stunk of sewage, not pleasant brushing your teeth with that smell around. On first inspection it appeared the toilet had just been cleaned with blue fluid but in fact was stained with the fluid. Toilet roll poor quality too. Shower was grimy but was very large with a seat inside too, shame the shower head was gross with grime. Beds are comfortable but due to the heat it was very hard to get any sleep. Also issue with payment (paid online) on exit, not ideal when you are eager to leave. However this was resolved within 10 minutes.

    4
    « Going on holiday »

    Rooms are good clean and well laid out, We had a problem with bed for my son which was very quickly sorted we where upgraded very happy with restaurant the staff where friendly and welcoming and very nice to my young lad, Very good value for money some people moan for nothing ,

    5
    « Brilliant place »

    The hotel is very modern and the rooms are lovely. They are very spacious and are really well equipped, with a massive TV and a really comfy bed! The only downside is that if you're in an 'odd number' room you will be on the M1 side which can make it very noisy. The staff we saw were friendly and they were well educated on areas to eat and visit. I'm glad that the Best Western Hotel lived up to my expectation and I will definitely stay at their hotels in the future.

    3
    « Shabby unfriendly mediocre hotel »

    Apparently always full (businessmen, airport preflight clients, conferences) which does not encourage them to give good service and they don't give it. Reception take credit card / give key - no welcome, not even please / thank you. Room is basic and charmless. "Bathroom" is a plastic shower box + loo in a corner. Towels are grey and rough. No hairdryer. Bed and pillows very comfortable. Hence it is probably good for a one night necessity stay. Breakfast not taken.

    3
    « A dismal hotel »

    We stayed here for one night.first impressions are that this hotel is unloved and very grey and grimes. It smelt stale the rooms lacked charm,the towels were rough the shower was pathetic and the windows were filthy . The breakfast was fairly good although the floor in the dining room was sticky and needed a good wash. If this is Best Western I dread to think what worst is like !, Certainly not a hotel we would hurry back to.

  • 5
    « Had an amazing weekend away! »

    We stayed in the Deluxe suite for the weekend as we had plans to go in to Nottingham. The hotel staff were extremely friendly, the added breakfast was a buffet style full English and continental which was lovely and the wifi access was brilliant. The room was spacious, clean and stylish, the bathroom also had a twin bath. Although the hotel is closely situated to the M1 there is hardly any noise and the Toton Road tram stop is a 5 minute drive away park and ride which took us straight to the centre of Nottingham without the hassle of city parking! Couldn't be happier!

    4
    « nottingham - derby »

    Stayed for 3 nights while visiting the area. Can't fault the hotel, only negative is traffic noise but the location is very good. (just off M1). Excellent to find hotel accepting our dog with good staff and breakfast/meals

    4
    « Weekday Break »

    We had to be in Nottingham to deliver something, so took the chance for few days, and visit some of local places of interest. Hotel is in an excellent location for motorway, and access to buses and park and ride for the tram.

    4
    « Lovely stay »

    Just back from a one night stay with my partner, on checking in we where dealt with promptly and politely. We had a room on the second floor the room was very spacious with modern decor and a hd flat screen tv, the bed/ pillows where very comfortable and the room was fully stocked with iron and board, tea coffee and complimentary water which was a nice touch.Regarding the noise from the M1 you can hear it but after a while you don't notice it and like myself I always have earplugs with me so no problem. I will use this hotel again and with a nice restaurant the Grill across the car park just makes it a nice stay.

    5
    « Bexhill allotment association »

    Excellent food , staff so friendly and helpful a good standard hotel. Would definitely visit again. Good value for money . We would recommend to family , friends and any other organisation that needs to find good standard accommodation

    2
    « M1 Traffic Noise »

    The style of the hotel reminds me of Crossroads. The rooms, rstaurant and common areas are in need of a refurbishment. The major problem is my room was 30 yards from the M1, the double glazing is dated and the traffic noise resulted in a sleepless night.

    5
    « Thank you so much for solving our problem »

    Husband booked a park and stay package so we didn' t need to travel all the way to Scotland after our flight from Turkey. He booked it for the correct date but the expectation was that we would arrive at 2 in the afternoon not 2 in the morning. There was a lovely man behind the desk who went out of his way to help us. We were offered coffee while a room was sorted. The room was great. Unfortunately we were a bit tired to enjoy it. Thank you very much for finding us a place when it would have been easy to have said that it was not your problem.

    4
    « good stay »

    We stayed here before flying from east midlands airport found the rooms very good and the reception very helpful. The beds were quite comfortable and not noisy although we backed onto the motorway the bathroom could have done with a little updating

    5
    « Pleasant and convenient »

    Had a great weekend in Nottingham. Very pleasant staff, warm greeting when i arrived. Easy to get to, literally just off the M1. Drove into Nottingham City Centre which only took around 20 mins, also drove to near by park and ride in Toton Lane £4.00 all day ticket for the metro which takes you right into Nottingham. Room was reasonably sized, big tv, free wifi and usual amenities.Only down point that i could add, slightly noisy neighbours could be heard in corridor and room next door.

    4
    « Great Staff, Pleasant Room and an Excellent Breakfast! »

    On arrival, check-in was swift and courteous and the room was well appointed, nice TV, free wireless connection and a very comfortable bed, There is a sink/vanity unit in the room with an adjacent WC and shower pod, all a bit unusual, however, everything worked well and the shower was nice and powerful. There is also an iron, ironing board and hair dryer along with tea & coffee, kettle etc. I went for breakfast at 0645, just as it opened and was pleasantly surprised by the quality and range of food. Everything was cooked well and there was a good choice of cooked and cold items available, add to this the coffee machine and good fruit juice, and it was a very agreeable way to start the day. If you book breakfast at reception the night prior it is around £2.00 cheaper. All in all, a good stay at a typical business style hotel just of the M1.

  • 4
    « Surprisingly good »

    Noise from motorway was minimal; really good glazing similar to those at premier inn in Manchester airport. Noise mainly came from other rooms but didn't affect my stay Beds and pillows were comfy Room layout was very strange but no issues, shower was also strange but good Restaurant was a bit disappointing, evening meal from main restaurant was ok but the breakfast was quite poor. Typical British buffet offering Really easy to get to, right off the M1 so a really handy location.

    5
    « One night stay in April :-) »

    Last minute booking to a BTCC event at Donington Park Racetrack, obviously all the hotels near the track and East Midlands airport were booked up so I took a punt with this one as it was cheap and only 20 minutes from the track....... ........and I'm very glad I did!! The room on first glance was a bit mismatched dark wood, light wood and purple decor mixed with old 80's ? sink area in the room but it worked well! The facilities were great in the room and the massive flat screen TV on the wall was so clear and sharp I think it was better than ours at home haha And the bed was the absolute best one I've slept in in a long time!!!! SO COMFY i had the best nights sleep. Would 100% recommended this hotel and would stay there again with no hesitation xx

    5
    « Good value rooms and helpful staff »

    Good value, very clean, friendly staff, good wifi. Restaurant staff very helpful and ready to get food if you are in late to breakfast. Excellent position on motorway for business users. Any problems immediately resolved even if arriving late at night.

    4
    « Places near East MIdlands/Nottingham »

    Better than the Best Western next to East Midlands. Staff were excellent, nice restaurant, good bar, good beer, brilliant breakfast self service. On a visit to the water sports center at Nottingham Go there ! Good value !

    3
    « Not bad but noisy »

    Noisy room - the M1 is close by and the window is single glazed. Rooms a bit dated - restaurant (in building opposite) is ok but not outstanding - breakfast good though. As a convenient stop over for business I would use the best western again - at the price it's not bad

    4
    « Visit to Hotel »

    friendly staff , excellent secure parking , good location just off motorway breakfast and coffee area separate but convenient for main hotel area very good value for money; close to both Nottingham and Derby for business purposes

    3
    « Not bad »

    Service is very good. They also offer to help you with your bags. Rooms are very clean. I was to the back of the hotel so motorway noises won't to be heard much. Beds are very soft so if you like that then your ok but I had to sleep on the floor. They dont have a lift so if you have a baby in a car seat be prepared to carry the baby to the third floor. They should offer everyone with a baby the ground floor but make sure you ask them at check in.

    5
    « Lovely Family Room »

    Really good family room. Would also suit 4 adults. Tram park and ride 10 minutes down the road is really helpful to get the centre of Nottingham. Really close to M1 and easy to find. Breakfast is good although finishing at 9:30 in the week was a bit early for us. But even though we were the last knockings for breakfast there was still a good choice

    4
    « My first Best Western experience »

    I was attending a function in the area and this hotel was within a 10 minute stroll of the venue so I decided to give it a try. I was not in the least disappointed. Check in and check out were blissfully hassle free the room was clean and tidy and the shower a delight. Ample parking and an excellent restaurant on site added to the pleasurable experience.

    5
    « Very easy to find! Overnight stopover for visiting the Arena »

    My daughter was attending a Cheerleading event at the Capital FM Arena. We were travelling from the South and the hotel is visible from the M1 carriageway so incredibly easy to find and access. Despite the location the Motorway didn't bother us and we slept with the window open. Easy check in, the room was a great size and clean and comfortable which was all we needed after a long drive. We needed to get dinner, there is an adjoining restaurant but we didn't fancy anything off of the menu which reception had on display (turns out there was much more choice in the restaurant!) but reception pointed us in the direction of the local fish and chip bar. When we got there, there were no seats to use (as advised) so we took them back to the hotel and reception said we could use the lounge area to eat them. Really kind of them given that fish and chips can smell quite potent sometimes! We didn't stop for breakfast as we had an early start. Easy check out and a 20 minute car journey into Nottingham centre for the arena. Apparently there is a tram stop 2 minutes up the road from the hotel but we drove because of the time we left. This hotel is perfect for an easy stopover if you're travelling the M1!

  • 3
    « only stayed one night »

    attendet a family funeral in the area. The location was ideal,we got a cheap deal which was reflected in the room. Room 221, avoid it at any price. The food was basic but good and well presented. We will certainly consider using this hotel again in the future to visit family in the area, but will make sure that we get a better room.

    4
    « Nice hotel, great for business stopover »

    A nice hotel, room was very comfy (great shower!) with a useful sofa / desk area and plenty of space. Considering the proximity to the dual carriage there is little noise from it. Breakfast (in the separate restaurant across the road) is good, too. Staff are friendly and helpful.

    5
    « Great locstion »

    A great hotel in a very convenient location for access to local towns and East Midlands airport. With a restaurant in close proximity offering great quality and affordable prices that make this hotel even more attractive. A huge room which was clean and well presented, I would definitely stay here again for any East Midlands flight!!

    5
    « Banging »

    There was an absolute sort working behind the reception when we arrived at 2:30, this weapon sorted my friends and I out with the perfect room and saved us money. she also told us where to visit and offering to book a cab for us. The rooms were perfect as we had an interlinking family room and clean through out. used the shower as a sauna and it was perfect.

    4
    « Running hot and cold - but good value! »

    We stayed for three nights, (Thur to Sat), with breakfast, in an "executive" double room for £200 - that's good value. Standard room would have been £165. Parking is free. The hotel is 8 miles from the centre of Nottingham, but easily accessed from the M1 or the A52. The location has lots of traffic noise, being only a few yards from the motorway, but the triple glazing (sealed units with additional secondary units) kept out most of the sound. Our room was quite large, with sofa and coffee table and a very comfortable bed. The main drawback of the room was the shower, which would not stay at the same temperature, changing every minute from scalding to lukewarm and vice versa. So, I needed to alter the control several times during each shower. It would also be good to have reading lamps by the bed. In order to read in bed it was necessary to use the spotlights above the bed, which would keep one's other half awake! However, the room was very pleasant and served its purpose well. Breakfasts were satisfactory - broadly what you would expect from a reasonably priced hotel. They were served up in the pub across the drive from the hotel, and everything was self-service. The food was all reasonable quality. All in all this was a satisfactory stay which didn't break the bank.

    4
    « Best Western »

    This hotel is very well placed for access to M1 and A52, within easy reach of Nottingham, Derby and Peak district. It offers comfortable, spacious accommodation and is very good value for money. I am a frequent visitor and it is my hotel of choice.

    4
    « Good Location »

    A hotel with a good location just off M1 ideal for travellers. The hotel rooms have the appearance of a Premier Inn. The room was spacious and clean and ideally suited to a short stay of perhaps one night, plenty of free parking. The evening meal in the restaurant was quite expensive for what I call a "chippy" meal, although the breakfast was very good with a wide choice and freshly cooked.

    4
    « Excellent stop over for work »

    This hotel is a great location for a work/leisure stop over if in the Nottingham area. Great value and the food at the adjoining restaurant was very good. The only reason the sleep quality was average was I was on the "M1 side" - I have stayed before and it was very quiet when on a room not facing the motorway.

    5
    « Fantastic Value, Modern, Comfortable »

    This hotel really is value for money. I cost only £55 for a family room (2 adults and 2 chidlren) for a Friday night which is a great price considering how close to Nottingham centre it is and how up to date and modern it is - I think it has been recently refurbished. Plenty of free parking is available, reception area is very modern, clean and tidy and the rooms are smart and well presented too. The room I had was particularly big even with a double and 2 single beds in it (whcih were very comfortable). Facilities were good too; hairdryer, ironing board and iron, alarm clock, large TV, good hanging space, plenty of towels, toiletries, 2 free standing fans, tea and coffee facilities... I was really impressed!!! Also there are free hot drink facilities in reception and on the 1st floor which saved time on boiling your own water!!! There was a tiny amount of road noise in the room, however it was so minimal it didn't make any difference to our stay, and it is clearly stated on the website that the hotel is based alongside a main road. Didn't use the grill next door but others in our group did and were happy with their experience. Would recommend and use again :-)

    4
    « Great value »

    Good all rounder, the rooms have recently had a partial refurbishment, with new TVs, beds and so on. Bathrooms are a little tired. Great range of food on the attached restaurant, although some dishes are a little expensive. Ideally situated just off the M1 and near go Tram stop

  • 4
    « Weekend Stay »

    This hotel has an excellent standard of rooms and these are kept very clean. Although there are busy roads on both sides of the hotel we were not aware of any noise in our room. The restaurant has a good range of menu but we had an hours wait for our meal on the very busy Saturday night. We would certainly use the hotel again if we stay in the area.

    5
    « Lovely hotel »

    Stayed here for two nights as part of my boyfriends birthday present while visiting Alton Towers. The hotel is in a convenient location, right on the side of the M1 and easy to find. The parking is really easy and secure with a code needed to get in which was nice and reassuring. Our room, the deluxe double, was so nice! Really clean and comfortable and the double bath was heaven. The only complaints I have are that there was a little noise from the motor way but that is inevitable and nothing can be done. It kept me up a little the first night but when I was really tired the second night i wasn't disturbed once. If you're a light sleeper like me perhaps you would benefit from asking for a room facing away from the road. Also, with it being my boyfriends birthday I enquired about them doing something for the special occasion such as they put balloons in the room. I said I would be happy to pay for this. I asked about this twice, once upon booking and again when I rang up to ask they charge my card before my stay. They told me this would be fine and could be arranged. However upon arrival there was nothing:( I appreciate they may have been too busy or whatever to do this but I would have appreciated it if they had not agreed to it or if they had told me it was not possible so I could have arranged something myself to make the trip a bit more special. This didn't detract from the stay in the slightest and only disappointed me the tiniest bit! (Mikey was over the moon with the room and his birthday trip in general!) Would definitely stay again and recommend, especially the deluxe room. Breakfast was to die for too

    4
    « Convenient location »

    The hotel is conveniently located very near the M1, despite this traffic noise was not an issue. There is plenty of car parking. The reception area is comfortable and has good Wi-Fi connection, plenty of seating and free coffee! My room was clean and comfortable, the heating could be adjusted cooler or warmer depending on your preference. The bathroom was a bit dated and could perhaps do with a refurb but everything worked well, plenty of hot water and a good strong shower. All the amenities you would expect in your room - toiletries, tea, coffee, hairdryer, flat screen TV. Excellent Wi-Fi reception throughout the hotel. Breakfast and dinner are served in the grill directly opposite the hotel. A good choice of breakfast, with poached eggs and porridge available to order. The evening menu is quite extensive, although the majority of items are served with chips. I would have just liked extra vegetables and new potatoes to be available to order, the food is of a good standard. I would stay here again.

    5
    « Just the Job! »

    We travel to Nottingham on a regular basis to visit our family, and more recently extend our visit overnight and take the opportunity to make it a weekend break for ourselves. In recent months, we have stayed at various locations in the Nottingham area and to date, have found this one to best meet our requirements. The hotel is very close to the motorway, and for this reason I requested a "quiet" room, which was duly allocated towards the rear of the hotel, where it was very quiet and there was no disturbance. The Reception Staff were very welcoming and helpful. The room was well appointed and very clean - a high priority for us. We took the opportunity to have dinner in the Grill. I had previously looked at the menu on line, which was pretty extensive and reasonably priced. We were very impressed by the quality and presentation of the food, which I have to say exceeded our expectations. Breakfast the following morning was in the Grill, in a separate area. Monday morning was pretty quiet and June arranged two freshly fried eggs for my husband. Also, she shared with us her local knowledge so that we could get to our destination without too much traffic congestion during the rush hour. We very much appreciated her input. It is highly likely that we shall stay again BW Derby/Nottingham when we return to see our family next. Many thanks to all the Staff we met.

    4
    « Very comfortable, very handy »

    Spent a night, two adults and two children in a family room to break the journey from South Wales to Newcastle. Room was well decorated, spotless and beds warm and comfortable (one a double and two singles). Good quality TV and a convenience tray with tea and coffee. Shower and toilet basic but fully functional. Breakfast in the morning is at a premises next door, a short walk across in front of the security barriers. The quality was excellent, despite a short wait for fried eggs, with an excellent selection of both hot and cold food to make up a very complete "full English" with toast, pastries and cereals. The coffee machine was ok but coffee lovers might need an extra shot to give the needed caffeine hit first thing. I was a little disapponted that my anticipated discount for Hog members was not available to me because I didnt book the room directly with Best Western, its a fair cop though and made little difference because to overall cost including 4 breakfasts as well as accommodating our puppy was excellent value. We will be back again soon.

    5
    « University Open day »

    Greeted by a very helpful and polite receptionist, no problem checking in. The room itself was clean and the decor was lovely for a 3* hotel I was very impressed that they had an iron & ironing board as well as a hairdryer and 46"TV there were 4 adults in one room and I must say the stay was comfortable and we also had a tray of a kettle cups and different hot drinks! The staff were very helpful I will definitely be booking this hotel again it was an absolute bargain for £68!

    2
    « Quite disappointed »

    My husband and I planned a trip to the Spa in Long Eaton so this hotel was the perfect location for us. However, the room was quite disappointing. First of all the key card we were given did not work and we had to go down to reception to get another. We entered the room and it was freezing cold and we couldn't get the heating to work, fair play, they sent an engineer up who sorted the problem while we were at the spa. There was no tv remote, so again, another trip to reception to get a replacement. The bathroom was extremely small with only a shower, which was very worn and definitely in need of updating! And as a result of the bathroom being so small, the sink and mirror was actually situated in the main bedroom! The sink itself had a gigantic crack in the basin, and looked like somebody had just grouted over it in attempt to stop the water from leaking out of it! There was a desk in the room with a chair, but the mirror was actually located quite a few feet away from this, so getting ready was quite a challenge! We decided to try out the Grill restaurant which is the hotel restaurant, but it is situated just outside of the hotel. The cocktail I had was lovely, and the barman and waitress were amazing. However, the food was very disappointing! For a starter, we both decided on the King Prawn Skewers with a chilli dip, sounds incredible I know! Upon ordering, we were informed that they had no skewers for the prawns, which we didn't see as a big problem, so we ordered anyway. When the dishes arrived, we were absolutely shocked at what we saw. On the plate was a gigantic lump of salad, a huge pot of chilli sauce, and 4, yes 4, REGULAR prawns. Not king prawns, ordinary, tiny, embarrassingly small prawns... Obviously we complained to the waitress, and we got the items knocked off the bill, which was very nice, but that starter should not be on the menu! We were informed it was a new menu that they were using. My main meal was actually delicious, a nice carbonara. My husbands main was supposed to be sizzling steak fajitas. The dish came out, not sizzling, with only 5 small slices of steak to try and split into 3 wraps! The steak was overcooked and very poor quality, extremely chewy, so he didn't have the problem of trying to make the steak stretch to 3 wraps, as one was too much for his teeth! Again, portion size is shocking. Luckily we had packed a few emergency nibbles in our room, which we tucked into when we got back to our room! For the price, it's definitely not worth it. I'd recommend venturing to a nearby restaurant, as this place really doesn't cut the mustard! The bed looked fantastic, a really good size, but to our surprise, when we actually got into the bed, we discovered that it was actually 2 SINGLE BEDS pushed together... We found ourselves having to sleep on the edges of the bed to get comfortable, the middle was off limits. Overall, our stay was just one disaster after another. Luckily, as a couple, we enjoy each other's company no matter where we are, but this was supposed to be a special Valentines treat, the first night away since having our son, and we couldn't help feeling a little deflated when we left! So we definitely will NOT be staying at this hotel again.

    3
    « First time for a long time »

    We stayed at this Best Western because it was convenient for where we were visiting (friends in Long Eaton) and inexpensive for the one, very short, night! Whilst the decor and general feel of the hotel could not compare with the friendliness and general upbeat nature of the hotel we had just stayed in , in Lincoln, this hotel did offer a clean, comnfortable room with tea and coffee facilities and a breakfast included. Bonus! The shower was good, the towels were fluffy and there was shower gel and shampoo provided.

    2
    « Lack of customer care »

    Booked online for a double room. Upon arriving there was nothing in the system and despite me showing my confirmation email i was made to feel as though i was lying. I was offered a double room but when i went there it was 2 beds pushed together..NOT what i had booked. When i complained it was "take it or leave it". Had no choice but to take it as other hotels were fully booked. Ive used this hotel many many times on the past but will never again if this is how they treat re-visiting customers. A bad experience which has left a bad taste in my mouth with regards to Best Western.....or they should be called Worst Western!

    4
    « great value for money »

    When we first arrived we parked on the M1 side of the hotel and as we got out the car we couldn't hear each other speak because of the road noise. However without asking we were given a room on the opposite side of the hotel which was quiet. The room was spacious and a large screen tv. A good size shower and toilet. The breakfast was included in our rate at the grill next door but I thought it ambitiuosly priced at £10.95. Overall we would stay again and our room rate of £51 including breakfast was well worth it.

  • 2
    « A very overused property & not maintained well. No lifts »

    Visited on 27Th February. Check in good. Was given room 217. NO LIFT TO CARRY BAGS. In the room one tea bag supplied with no sugar. Had a shower. Water not draining from cubicle. Tried to phone reception, phone not working. Traipsed back to reception. Room changed to 203. Not much good either. I could play see saw on the shower tray,it was that wobbly. Bed OK. Twin beds zipped together to make double. Not good. Was staying only one night so did not bother to complain a second time. Only highlight was the restaurant next to hotel. GRILL 25. FOOD GREAT. Will not use hotel but will definitely visit the restaurant. Reception staff was good. Did not have hotel breakfast so cant comment.

    3
    « Overnight good but Mway noise »

    Nice warm welcome at reception on arrival, decent enough room though tired bathroom , v good TV and WiFi, breakfast was nice. Traffic noise woke me. Better to supply ear plugs. All ok apart from the M1 traffic noise. Easy to find, good parking, within easy reach for the rest of the county

    5
    « Lovely hotel »

    I stayed at this hotel, was very clean staff were so helpful the parking Barrier added a big safety factor where the cars were parked. Rooms were immaculate and big double beds.. Bathroom could have been more modern but overall lovely place to stay handy as just of the motor way. There were no lifts that I could see which is disappointing. Other than that a lovely stay!

    3
    « Decent value for money but let down by a few small details. »

    Just had a one night stop over here. 3 out of 5 is maybe a little harsh - maybe more of a 3.5 but not a 4 for me. Good points - easy to find - travelling up the M1 from the south you see it on your right. I never use a sat nav and a quick glance on google maps was enough to orientate me as to its location. Secondly, we had a family room - it was a decent size - a double and 2 single beds and plenty of room to spare. One of the larger hotel rooms I have stayed in recently. Price - £49 for the night, room only. A similar price to local Premier Inns when I was looking, and arguably you get a little more for your money. General observations - parking was easy, communal areas of the hotel were nice and quite contemporary looking, check in/out easy enough, the local area (we had a little walk) seemed nice enough, and the on site restaurant served a decent evening menu. So what was not to like? Bad points - Firstly we travel with a load of luggage and 2 kids (6 years/ 4 months). A family room on the top floor with no lift is pretty much our worst nightmare. Admittedly, the top (2nd) floor was not terribly hard to reach as the 4 flights of stairs were relatively gentle, but it was not great. Secondly, as a family we really hate showers. My 6 year old will not use them and they are also useless for bathing a baby. I also hate them and my wife really doesn't like them either. Therefore, I immediately eliminate any hotel that does not provide a bath tub. Obviously this one slipped through the net on this occasion but I really wish hotels would go out of their way to highlight if their family rooms do not come with a bath as I would assume such a facility is a fairly basic requirement of a 'family' room. The toilet/shower room itself was rather small and quirky, with an unlockable sliding door and the wash basin located in the room itself. Final moan - the internet was free but generally useless. To give a couple of examples, my BT mail would not load, insisting my browser needed updating, until we moved on to our next hotel (which used 'cloud') and all was well. I also tried browsing ebay, none of these pages would load properly either. Overall, it wasn't expensive and just about served its purpose, but I left feeling just a bit underwhelmed by it all.

    4
    « One night stay »

    I was concerned after booking, reading various reviews complaining of motorway noise. We ended up checking in at 8pm, friendly receptionist, went to room (118) and was concerned we were literally the closest room to the motorway!! I can honestly say, yes a low constant hum, but certainly not enough to disturb sleep. Breakfast however was disgusting!! Although I cannot mark the hotel down as it is seperate restaurant! 2 big chain 24 hour supermarkets within 10 minute drive to!! Very helpful!

    3
    « More tea bags and milk needed in rooms »

    Stayed in Best Western again last week. Received a room on ground floor which was nice as this hotel has no lift. I thought the amount of tea bags,small cartons id milk etc was very minimal,but there were mugs in the room which I prefer. We went to the shop and bought some tea bags and milk. I had pre booked this hotel but decided not to stay the 3rd night due to personal reasons.I explained to the receptionist about not staying the 3 rd night thinking we would still be charged but she said that would be fine,she was very polite and understanding,so bravo to the young girl who was on that day.

    4
    « Business traveller »

    Close to motorway, very easy to find, more than adequate good parking, clean and tidy hotel and restaurant, attentive well mannered and polite staff, good varied choice of food in the restaurant. Breakfast excellent.

    3
    « Room cleanliness and front desk efficiency did not always meet expectations »

    We stayed at this hotel for two weeks. Our first day after check in, we had to call someone to take a look at our room. There had obviously been renovations in the room but the after reno clean up was lacking. Dust everywhere! A quick fix, but a little disconcerting on arrival. As for the front desk service, 95% of the time, we felt that we were disturbing them despite their "we are here 24 hours if you need anything" slogan. It got to a point that if we ever needed anything, I specifically waited until Jade or another lady (I never caught her name, long brown hair with glasses and very friendly!!!) were manning the desk. These two ladies were extremely helpful and went above and beyond the call of duty to help us out! Wish I could say the same for the rest of the front desk staff.We asked for our phone messages every day accept our last...... and missed out on a very important message! After two weeks....... did they not know us? Finally, on our last day, we attempted to make our check out as smooth as possible as we had scheduled an early departure. Our final charge was charged to the wrong credit card and needed to be reversed. There were also other charges throughout our stay that needed to be removed..... thankfully we had the time to deal with these issues. I stay at Best Western Hotels on a regular basis and am always impressed with the level of service I receive. Maybe my expectations were just too high for this location. If it were not for the wonderful breakfasts and dinners at the The Grill at 25, we probably would have changed hotels early in our stay and gone elsewhere.

    5
    « Lovely night away »

    Stayed here for one night as we were visiting Winter Wonderland in Nottingham. We were very impressed with the facilities - warm and powerful shower, comfy bed, plenty of space in the room and a sofa and TV, free Wi-Fi in the room and good heating. The restaurant across from the hotel was very nice, good quality food and nice atmosphere. The hotel staff were professional and friendly, very helpful with our queries. The location was practical, about 30 mins from Nottingham centre and although the hotel is situated between two main roads we did not notice any noise throughout our stay. Would definitely recommend this hotel.

    5
    « Amazingly good value for a lovely hotel »

    Very modern, clean, well-equipped room with everything we needed at a great price. I have paid more and received less in many other hotels. A cracking find for the Nottingham/Derby area. We will definitely use again

  • 4
    « Great value »

    Very good value, large rooms, huge bed and big flat screen tv, restaurant food excellent, though drinks a bit pricy, but thats most hotels. Only real issue, a bit of mould around shower door and door was a bit loose too. I would stay again.

    5
    « Best Western Long Eaton »

    Exceptionally good value, very clean, comfortable, very friendly, helpful and efficient staff. Very convenient for M1, but also very quiet. Very good internet connection. I've stayed in lots of hotels both in the UK and abroad, mostly on business, and usually a lot more expensive, and considered more 'upmarket' than Best Western, but I'd place this hotel on a par with them in terms of the essentials - no frills like a fridge or mini-bar, but for the price and convenience, hard to beat.

    3
    « Overnight stop near the M1 motorway »

    The Best Western seemed rather 'tired' and in need of an update. lovely big rooms and a big new bed. BUT the duvet was obviously for the old bed and was smaller than the duvet cover. we complained about the TV channels and were told that new TVs were booked to be fitted 'next week'. Noisy rooms on one side and no lift.

    4
    « Excellent Value for Money compared to some hotels »

    Stayed for 1 night (30th January). Good secure parking on site. Staff very friendly. Rooms were very well equipped, clean and although some work was being done for the fitting of new TV's, there was even a note of apology from the management explaining this. The room was a lovely size. King size bed. Shower room was excellent. Most facilites available in room which is unusual (ironing board, iron, hair dryer etc) which you sometimes need to request from Reception. Overall a very pleasant stay and will definitely use again. Recommended.

    3
    « About right for the money »

    Stayed here from 25.1.16 to the 28.1.16 rooms clean and tidy but could do with a bit of decoration and the windows not to whistle me a tune at night when the wind blows. The tv's need to be brought into the 21st century. The staff were helpful and friendly.

    4
    « Good location great price »

    Location is good, clean hotel offers what's needed. Wifi is excellent and bar grill good was well priced and not bad at all. Yes better hotels around but double to price. Ideal location for Nottingham Beeston and Derby. Close to east mids airport

    4
    « Good value »

    Obliging staff. Very comfortable bed. Motorway facing rooms may be a bit noisy. Not a hotel where one would want to spend the day but ideal for visiting family and friends or attractions in the locality.

    5
    « Overnight stop »

    This hotel was great value. Three adults in a huge room on top floor. Well equipped and very comfortable. Tea and coffee facilities tv wifi ironing board etc. Shower could have been more powerful but other than that perfect. Next to hotel was a bar and grill where we had a superb freshly cooked breakfast and were able to relax with a glass of wine in the evening. Situated next to j25 of M1 so convenient.

    4
    « Best Western Nottingham Derby »

    A very pleasing experience for my business trip, friendly staff made my stay enjoyable, a large room which was well organised and clean. Good restaurant facility attached to the hotel, good food at a reasonable cost.

    3
    « A one night stay »

    My wife and I stayed here for one night. Getting to the room, my wife noticed that the room was ice cold so we attempted to get the heating on. The controls were clearly broken with the up and down buttons missing. We contacted Reception, who couldn't have been more helpful. She offered to move us to a different room or we could have a portable heater (which we chose) and was adequate enough to heat the room quickly. The TV seemed lacking in channels but as we were due to go out for the evening, not a major problem. We had a good night's sleep in a huge bed with no intrusive motorway noise which other reviews complain about. Breakfast was a bit of an issue though. We got to the restaurant at 0730 (the opening time stated) and nothing was ready. The coffee machine appeared to be broken and the poor young lady/waitress was clearly struggling to fix it whilst the chef leaned on the counter and watched. Obviously not 'his job'. We were not offered any alternative hot drinks. Breakfast was finally fully laid out at 0750 but the Danish/croissant shelves remained empty. Breakfast was adequate but would have been nicer with a hot beverage. There didn't appear to be any Plan B for the breakdown of the coffee machine. We could have made a fuss but had to get away early (which is why we were there at 0730) so didn't bother.

  • 4
    « A good day out »

    We always stay at this hotel when visiting friends in Nottingham. The beds are very comfy and the breakfast never disappoints. The staff are very nice. I can recommend a day out in Nottingham. Quiet good location.

    3
    « "Pleased with our stay" »

    Stayed here new years eve, as we were meeting up with friends. Reception area nice and staff welcoming. Stayed in room 233, clean & tidy, heating worked fine, was next to the motorway but didn't affect our sleep whatsover. Had breakfast following morning at the diner, breakfast was nice, had a full breakfast, toast, fruit juice & tea. Pleased with our stay, & would stay again.

    2
    « Not cheap and not cheerful! »

    This is a very basic hotel. There is a bed, a television and tea and coffee making facilities. A shower room cum toilet, and a washbasin. Certainly not somewhere you would want to be for an extended stay but OK for an overnight stay. Just!

    3
    « Stop Over at Long Eaton »

    We stayed one night at this hotel. It was a stop over stay. The hotel is fine for 1 or 2 days stay. Room was fine. A good size and away from the noise. The check in and check out process was slick. No issues. We did ask for an upgrade as I am a BW Platinum member but we did not get one. The Breakfast room in the morning was freezing. When we mentioned it the lady said that she did not know how to control the temperature. We did find that when items ran out, it was very slow to get the items refilled. Not a good deal of variety in the items. It was only a one night stop for us so we didnt mind that much. Parking is good. Easy to find the hotel as well.I suspect if we were given an upgrade then I would have raved about the hotel.

    5
    « Good Hotel »

    Stayed at this hotel while visiting friends. Staff very helpful and friendly. Rooms are spacious and clean. We asked for a quiet room, which we got and had a good nights sleep, as when we stayed previously we were on the side closest to the motorway and if your a light sleeper it can be a little noisy, Breakfast was self service and plentiful. I would stay here again and recommend to anyone. On

    3
    « Fine for a night before a flight and good value »

    We booked via one of those online outfits two rooms in this hotel (a double and family) plus a weeks parking at East Midlands for not much more than £100. Excellent value so we were not expecting much from the hotel itself and given we had to be out at 4am we were hardly going to be there long enough for it to matter. Upon arrival, we were told that the restaurant / diner over the road would stop serving at 7pm due to Christmas staffing levels. Not a problem given that we had arrived in good time. Both rooms were fine, clean, a good size and the beds were comfy. The heating didn't seem to work in the family room but with it being so mild anyway, we didn't really need it. The family room did suffer more from motorway noise but if you book a hotel next to a motorway, you can't really make an issue of that! TV reception was dreadful in the family room and we didn't try the other room. We ate at the diner and the meal was fine, nothing great but equally, not dreadful either. We'd booked a wake up call and it was rather amusing that it was a knock at the door as the chap told me the phone in our room had broken! All in all, it did the job we needed it to do and for the money, you can't really be too unhappy. The hotel isn't trying to be anything special and given it's proximity to the motorway and ease of access from Jn25 you can't expect it really to be much more than 'average'. I'd like to give is 3.5 stars as it's not 'Very good' to warrant a 4 but probably a bit better than just a 3.

    5
    « Amazing! »

    Has an amazing stay. Room 307 was wonderful! Nice soft pillows, comfy king size bed! Bathroom was adequate size! Only negative was the traffic outside being near the motorway, but apart from this had an amazing stay, will look forward to staying here again.

    4
    « Very Pleasant Stay »

    The Hotel is pleasant with spacious and clean rooms. The shower room and toilet were fine, with plenty of hot water and clean towels. We would have like a separate light switch though. The staff are very obliging and pleasant. The self service breakfast served in the grill/bar was excellent and they also did lovely meals in the evening. The Hotel is right next to the M1 and with free WiFi, which is ideal for people who travel . Some traffic noise could be heard but didn't disrupt a good night's sleep in a clean and comfortable bed. I would recommend this hotel.

    5
    « best western »

    good value for money next to m1 and easy reach two nice towns nottingham and derby easy reach east midlands airport so if you want to stop over for a short stay and travel north good place to stay and enjoy the comfort of best western

    5
    « Quick stop over »

    Hotel nice, rooms big and clean. Tea and coffee in room. The shower room, with toilet only in it was not very clean. Was going to have showers in morning, but we found some hair in their that put us off. The sink/ hand basin was in the bedroom area, not in the shower room, which seem odd. Staff very attentive and pleasant. Opposite is a Gril/bar, where we had a lovely meal. Had a good night sleep.

  • 5
    « Lovely stay »

    I have stayed at this hotel a number of times this year with work. I have to say every time the staff are lovely, kind and friendly. The rooms are nice and clean. The Hotel is right next to the M1 which is ideal for people like me who travel so much. I would always recomend this hotel. There is also a resturant next to the hotel which serves lovely food and the staff in there are also very nice.

    4
    « Just what is needed for a road trip »

    Second time staying here while en route elsewhere. It is convenient for the M1 and Nottingham and rooms are clean and comfortable. Everything else is functional, free wifi is a bonus. The Grill is a decent buffet breakfast (for which we only paid and extra £5 at time of booking - a great deal!)

    4
    « Very comfortable Hotel, traditional large rooms with good facilities »

    Stayed on Business for 2 nights. I felt this Hotel was much better value than Premier Inn or Travelodge. The level of comfort is much better, and the price is less than you pay at the homogenous chain hotels. Service is just as good. I was able to work in the room in comfort, there was plenty of space. I will use this hotel again, when in the area. I recommend joining the loyalty programme to get the best deals if you travel regularly

    4
    « a nice place to stay »

    the hotel and rooms are very nice. Staff is excellent. Very near the M1 for a stopover. The noise from motorway may be bit disturbing at the night time. Recommended for family or individual visits Cheers!

    3
    « Okay for a night - but the bathroom sliding door! »

    I wavered between a 3 and a 4 for this. We got a good price, it is close to the motorway and room was clean and reasonably modern. All except the bathroom door! The sink was in the bedroom - the bathroom was the loo and the shower pod. It had this really heavy door that slide open and shut. Very awkward. Second hotel on trot where sink plughole stunk. What is it with not using bleach? Had good night's sleep. Shower good. Great hairdryer that I could switch on and off rather than hold a switch. Lovely Christmas tree. Wouldn't pay more than £55 a night for this hotel though.

    4
    « Hotel quality »

    The hotel was better than average for the price paid , was comfortable , quiet and warm and the services were acceptable . The location was ideal , security was good and parking facilities for disabled people such as myself were adequate

    4
    « first time at best western »

    very surprised at the value for money at this hotel .staff all very pleasant and helpful ,hotel clean and warm ,room modern and well appointed .spent the next night in a so called upmarket hotel in Manchester that could learn a lot from this hotel. Down side .The hotel is located close to the m1 motorway ,and I mean close lol .

    3
    « Great location, good hotel but needs some updates »

    Stayed here for one night. It was in a great location for us near the motorway. We had a lovely room in the far corner which was very quiet.it was a big room with a comfy bed and a nice shower. It was however let down by the dated TV - the were only a few basic channels and the screen was fuzzy with lines on it. As it was an old tv I couldn't even connect my tablet to watch a film. Its something that would sway me towards a Premier Inn next time, but could easily be sorted with a little updating. Also the sliding door on the bathroom was terrible it kept sticking and I had to get my boyfriend to open the door for me when it got stuck. We reported the door to staff when we left. The staff were very helpful and the restaurant across the way was very nice. Would stay here again if they updated the facilities a little.

    3
    « Reasonable Stay with some shortcomings »

    Mrs E and I stayed here on the 28th November 2015 for 1 night and were given Room 310. We booked an Executive Room with Breakfast included. The Hotel is easy to get to and well situated for the motorway network and getting into the Nottingham area and surrounds. On arrival we found that the car parking was very good with barrier security in a number of locations. The Hotel Reception Staff were very good indeed, very welcoming and made sound arrangements for taxis that we required later in the evening. We found our room to have a good bed and the floor area was large enough. As an Executive Room, you need to be aware that in this particular one, whilst the seating area was fine, the windows are only roof lights and it can be rather oppressive in that respect. The Shower area was one of the plastic cublicle style ones placed at the far end of the room with the sink area forming part of the main room decor. Dissappointingly, it was set out for one guest only and only had a small supply of coffee, 1 biscuit and shower supplies for one person along with toweling etc. We located another towel bagged up on top of the wardrobe area. The Room safe is good but is situated on the floor so be aware it is a hands an knees job to get in or out of it, belongings that is..... We also had to run the water for a period as it looked like it had not been used for a while and had that slight smell you an get in these circumstances. However the facilities worked ok We ate in the Hotel Restuarant that night and found it to be good. The service was fine and it was well presented food. The staff again were very friendly and looked after us well. We had breakfast in the morning but found we had to wait for about 15 minutes whilst the food was reheated as it appeared an earlier guest who had arrived just before us had found most all of the food to be getting cold due to cold plated, servers and utensils. The Chef came out personally and checked through it all and worked hard to get it back to the right temperatures. He also checked with other guests to ensure all was then working well. Fortuneately, we were not in a hurry as this would have meant a delay. However when we were able to serve ourselves the breakfast, we found it good. I suppose it was one of those things that should have been checked off first thing to avoid such problems. In respect of the provided WiFi, we fund it to work very well and we were able to ensure all our business requirements were met during our stay. Check out was smooth and the Hotel had well presented public areas.

    4
    « Convenient for Long Eaton »

    I stayed in the Hotel the last weekend in November. I was booked into a room with disabled facilities as it was one of the last room available. The twin bedded room was spacious with a large bathroom.It had good decor. The TV had a very fuzzy picture and few channels which were in no particular order, i reported this to reception, and after housekeeping had checked it I was told that you only get 9 channels and they are all on the TV. Toiletries were provided in the bathroom , the shower was lovely and warm with a powerful pressure. During the day and evening the room was lovely and warm but on return to the room at 1am it was quite chilly with no way of turning the heat back on, it wasnt helped by the window not fitting properly so there was a draught blowing in along with the howling noise. The bed was lovely and comfortable with good firmness pillows, the quilt was very thin not really man enough for the temperature of the room. There was only 1 double plug socket for the room, so i spent a lot of time juggling appliances. The breakfast was delicious, hot and tasty with ample choice. The problem with the window etc were reported and I have had an e mail from the company saying they will look into rectifying the matter.

  • 5
    « Very Enjoyable »

    Excellent all round stay. Great room, well presented, quiet. Plenty of secure parking, attentive staff, full breakfast. Highly recommended for business or pleasure. We will be back when we are in the area again.

    4
    « Great value, well placed and nice room. »

    Only 10/15 min drive into Nottingham Centre. This hotel is is great value for money, the rooms had all you needed with a comfy bed and a big shower! It was very hot in the room as the heating was on all the time but that didn't matter greatly. The parking is free, albeit a bit of work to figure out where to go and getting out. The breakfast also wasn't great, a good choice and variety of food, but not regularly changed or stocked up and my food was a bit dry or cold. The staff were also quite grumpy in the restaurant. Staff in the hotel were helpful and friendly. I would recommend for a night stay or two!

    3
    « Good hotel for the price »

    My partner and I spent the night here as we wanted a weekend break to do our Christmas shopping. The hotel is nice and clean and the rooms are big. The staff were friendly and welcoming. I found it quiet noisy as we could hear people walking around upstairs and outside our room. Also I could hear the people talking outside waking me up around 1am. The room was also very hot as the heating was on all the time and couldn't turn it off, which made sleeping very difficult. Breakfast was nice, they had plenty of choices but it did seem a bit try as they weren't topping it up regularly. The hotel is 15mins from Nottingham centre.

    5
    « nice hotel, convenient location »

    Conveniently located between Nottingham and Derby as the name suggests and, although it is close to the M1 motorway, there is no noticeable road noise in the rooms. Comfortable rooms and free car park and good restaurant on site.

    4
    « Delivered calm in an emergency »

    Needed a place to stay in a family emergency and found the smooth running of the hotel a help and not a distraction. Room clean and spacious and reception staff very helpful. Breakfast was the usual hotel fayre and meal in the restaurant good. The meagre attempt at Christmas decorations let the area down.

    2
    « Sitting in my room freezing with my coat on! »

    We have stayed here for 2 nights. There is a lovely double bed but unfortunately no heating. After letting the phone ring for 20 minutes with no reply I walked down to reception where I was promised a heater. That was yesterday evening. The same man on desk this morning said he was very sorry he forgot but there is still no heater and it is 11 am the next day. Typing this with my coat on and it is 2 degrees outside. Breakfast yesterday was overseen by a woman so grim and rude that you'd think the guests had insulted her. Cooked breakfast included cremated mushrooms and cold chopped tinned tomatoes. There wasn't even a jug of water this morning. As the other half has driven to a work meeting I am stuck here. Buses to Nottingham take 56 minutes and apparently it is harder to get to Derby so the location is not a bonus! We have a back room looking over the bins with some traffic noise. Less lucky people overlook a busy motorway. There is no gym and no pool but it is listed as 3 star. The bathroom basin is in the bedroom so if you want to use the facilities at night the light for the bathroom also lights up the bedroom as there is no separate switch. Awful.

    4
    « Easy Access. »

    We stayed over a long weekend recently to further enjoy a break away and take advantage of the area. This is not the first or last we'll stay here, as it has easy access to main arterial routes and sits closely on the borders of Nottinghamshire and Derbyshire. The hotel also sits within easy access by road or train for all destinations, not forgetting buses. Plenty of opportunity to get out and about to explore the counties.

    4
    « Weekend stay »

    Hotel and staff are excellent but the bathroon needs some refubishment to the shower and the toilet seat was very stained underneath, also basin in room had a crack. The breakfast was excellent value and quality very good. We would use this hotel again. Our dog also enjoyed his stay.

    4
    « Good Hotel near the M1 at Nottingham »

    This hotel is in a good location for Nottingham and Derby and located a couple of minutes from M1 junction. The restaurant serves good food and the rooms are a good size. Overall I found it good value with the free internet and secure parking. The TV in room only has around 8 basic channels which was disappointing.

    2
    « Very noisy »

    This hotel is very noisy due its close proximity to the motorway. Its window glazing lets it down as the motorway noise is very clear in the hotel rooms. Other than that it was clean and reasonably priced

  • 4
    « Great value »

    An overnight stay while attending a family funeral. Room was huge with a sofa and armchair - not expected and a lovely surprise. Reception staff were helpful and friendly. The bed was extremely comfortable and I slept really well. The carpet was a teeny bit tired looking and the shower room outdated but everything was very clean and fully functioning. Would definitely recommend it.

    4
    « Would have no problem staying here again »

    We couldn't have had a better start to our weekend :-) The staff were friendly, the room was clean and spacious. We had asked, at the time of booking the room for one that was on the non motorway side so it was nice and quiet. We'd also booked a table for the whole family at The Grill at 25 which didn't let us down either. Our stay at the Best Western was great so we will be staying again when visiting family.

    5
    « Dog Friendly and excellent all round »

    I have stayed here on numerous occasions with my dogs, in order to visit my daughter at university....always good value and an excellent breakfast. Would definately recommend this hotel, it is so difficult to find a good hotel when traveling with a dog and this hotel has been a wonderful find.

    4
    « Good hotel »

    Stayed here for one night with my partner. We stayed in an executive double room. There was a lot of space in the room, which we were impressed with. We paid extra for breakfast which was very nice and worth the money. The bed was comfortable, however the pillows were all a bit too soft, or thin. Also the hotel only provided us with one small toilet roll which wasn't enough. The room has air conditioning. Very large shower and 32" TV. Complimentary water and biscuit. Ironing board etc. There is a fan on top of the wardrobe for in the summer. Over all I enjoyed my stay here and we would come back.

    4
    « Business Stay »

    As a late booking this hotel ticks all the boxes. It is clean and comfortable with more equipment provided as standard in the rooms than other well known corporate hotels of similar rating. Staff at reception are friendly and efficient. I booked over the phone and despite arriving late into the evening, there were no problems in accessing my room. There is a bar / restaurant attached to the hotel, which appears to be good value, although I haven't sampled the food. I have stayed at this hotel several times and it is always accommodating.

    3
    « ok for the money »

    Parking is free which is good but we were given keys to an unmade up room when we arrived but were quickly given another room. The main wash sink is in the bedroom area and the toilet and shower are in a separate room. This would be fine but if you wanted to use the toilet in the night it was on the same switch as the sink area which flooded light into the bedroom area. The shower was ok with not bad water pressure. TV picture was terrible and could only get BBC channel. Must be a pet friendly hotel as we saw an alsation in reception when we came back from a night out and it started barking and howling early in the morning which kept us awake We did not use any other facilities but was ok for one night

    4
    « Transit htel »

    Very convenient to motorway . friendly , clean , and mostly fully acceptable with friendly helpful staff . TV system needs modernisation and remote location of dining facilities needs consideration in bad weather

    5
    « Checking out with a view to recommending for a group stay »

    This hotel is very convenient for East Midlands airport and for visiting a number of interesting local attractions. There is ample parking and adequate public transport. The restaurant is correctly called a grill and would benefit from a more varied menu for anyone staying more than a few days. Proximity to the M1 is not a problem as sound insulation is excellent.

    3
    « Noisy »

    Location is good and bad! Easy to find from the motorway (M1), but in some of the bedrooms it sounds like you are sleeping on the M1 as well. Bathroom in an Executive room not up to expectation. Staff friendly, dinner in The Grill good, breakfast adequate. I would be keen to give the hotel a second chance if I could be guaranteed a quieter room.

    5
    « Welcoming visit good service and lovely food! »

    Me, my husband and my daughter came into the grill at 25 yesterday afternoon, it was not overly busy but we did not mind this as we was not in a rush and wanted to enjoy a nice relaxing family afternoon. Upon arrival the place looked very clean, nicely decorated and we was greeted by a male member of staff who I believe his name was david? who seemed very friendly and welcoming, we were seated quickly at a table of our choice and our order was taken very promptly. Drinks arrived very quickly too so we was very happy. We ordered the surf and turf, a sirloin steak and a burger food arrived very quickly at the table as being cooked from fresh we expected a little wait, but was very happy that it came quick! The food was delicious! We even had to save some room for desert and this was delicious also! A very happy family with very full stomachs! Will definatly dine here again! Overall I would say the staff are extremely friendly and efficient, this place is definatly a hidden gem! Thanks david and Debbie for a wonderful dining experience.

  • 5
    « Excellant overnight stopover »

    Stayed one night excellant location just off the M1 at J25, clean and tidy room, staff friendly and service first class well done .Would reconmend it to family and friends alike, ideal stopover for East Midlands Airport coming from the North

    4
    « Overnight stay 10th October 2015 »

    Stayed for 1 night for weekend visit. Hotel was clean, staff were very polite and helpful. Had our evening meal in the adjoining bar/restaurant which for the money (only a burger) was very tasty and big. Large choice for breakfast. Dog friendly who woud guess!! Would recommend.

    4
    « An Excellent Family Room and Superb Full Breakfast. »

    Stayed one night at this hotel when visiting Nottingham and area. We booked a family room and what we actually got was superb as it was two adjoining rooms, one with a large double bed in and the connecting room (walk through access via door) with twin beds, so perfect for us with our 11 and 13 year old kids. Room # 128 and 130. The room was modern and clean (although bathroom could do with a bit of a spruce up as starting to get some black in the shower in the kids room) and very comfortable. There was Free WiFi in the room and also a TV. Parking is secure and free for hotel guests. The lobby area is modern and nicely furnished as a guest lounge area. The staff were friendly and efficient and the buffet breakfast was excellent and served in the 'Grill at 25' bar / diner opposite the entrance to the hotel (See separate review). We would certainly stay here again if needing a night in the Derby / Nottingham area.

    4
    « Overnight stay »

    Polite staff and an upgrade to a suite, which was clean and well presented provided us with exactly what was needed for an overnight stay before travelling on to our final destination. Considering how close to the M1 we were the room was quiet and comfortable.

    4
    « Hotel good, location and breakfast very bad »

    The hotel and the rooms are very nice and comfortable. The room temperature is not controllable. Everything was clean. Unfortunately there is no elevator, no gym or spa. The hotel is situated next to the highway, accordingly it is noisy. The location is in nowhere, the next supermarket is in 30 minutes walking distance. The restaurant next door is good and the prices are ok. The worst thing is the breakfast - completely overpriced. There is absolutely nothing offered and the breakfast staff is unfriendly.

    2
    « Far too noisy and warm »

    We stayed here before catching an early flight yo Berlin. In bed by 9:30 after a nice meal in the restaurant. Awake at 12:30 due to traffic noise from the M1 and the room being like a sauna, unable to open any Windows due to traffic noise....looks like I'll be going into my journey on 3 hours sleep which is dissapointing

    2
    « Sub standard accomodation »

    Very tired hotel - reception and restaurant staff pleasant below average breakfast and staff yellow stained white walls in shower with dirty shower head needs to be refurbished bar area is like something from the 1970's - food okay

    4
    « Nice room, clean and tidy »

    Didn't experience any problems mentioned in previous reviews. We stayed here for one night before an early morning flight. Its in great location for East Midlands Airport. It appears that our room had been recently decorated. Bed was comfortable. Room was large with plenty of space. A few little downsides but nothing major, carpet was a little threadbear on one side of the bed, en-suite could do replacing, especially shower area but again nothing major. We stayed on Friday 18th Sept, and the young girl on reception was one of the nicest, helpful polite receptionist I have come across. Didn't have a problem with the wi-fi, worked well for me.

    4
    « Great location, Excellent accomodation »

    Ive stayed here many times over the past 3 years for work reasons, the Rooms are spacious, clean and for me it has everything I need, on top of that the Staff are Excellent from the Check-in Reception Staff to the House maid department all so helpful and friendly The Grill 25 Restaurant next to the hotel has good food and again helpful friendly staff

 

Getting to the hotel ...

All directions
·From: All directions. Leave the M1 at junction 25, exit the roundabout onto Bostock Lane, following signs for Long Eaton. The Best Western Nottingham Derby is approximately 500 meters on the right. From Nottingham or Derby, follow the A52 away from the city and exit the A52 following signs for the M1. They will bring you to the Junction 25 roundabout.