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The Caesar Hotel, Londres

26-33 Queens Gardens, W2 3BE, Londres, Great Britain - See on a map
The Caesar Hotel - The Caesar Hotel, WorldHotels Distinctive The The Caesar Hotel is ideally located in the center of Londres. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

This charming 4 Star boutique hotel is an ideal option for business and leisure stays in the heart of London, only a few minutes from Hyde Park and within walking distance of Oxford Street and Notting Hill shopping areas. Located in a typical and recently remodeled Victorian building, enjoy this peaceful setting in a residential area with privileged views of Queens Gardens. A tranquil oasis to unwind from the city's frantic rhythm. Its classic English style front is in contrast with the modern and minimalist interior, decorated with fascinating Roman mosaics. The hotel features 140 stylish fully refurbished guest bedrooms, with warm comfortable atmospheres and modern amenities. With a gymnasium, sauna, business room and two unique gastronomic areas, enabling you to savor creative Spanish cuisine in the heart of England's capital.

WorldHotels Distinctive

The Caesar Hotel

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Hotel advantages

  • Air conditioning
    Air conditioning
  • Lounges/bars
    Lounges/bars
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Multilingual staff
    Multilingual staff
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
Travelers Choice 2022
 
based on 2916 guest reviews
NOTE ISSUED
Excellent
1254
Very Good
1079
Average
365
Poor
126
Terrible
92
REFER TO NOTICE
Business Business
504
Couples Couples
970
Family Family
472
Friends getaway Friends getaway
313
Solo travel Solo travel
371
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"I will stay here next timr"

4
SusanneKender, Stockholm County, Sweden 26/05/2022

I would highly recommend Caesar. We enjoyed the breakfast and the excellent service and the pleasant welcome. All staff at Caesar was very helpful. The location was the best, quite and near Kensington Park.

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Guest, Thank you for such a positive review! We are delighted that you enjoyed your stay with us and appreciated our strategic location. We take pride in the high level of personal service we offer so it's really rewarding to receive your positive feedback about our team members. We look forward to welcoming you back on future occasions. Best wishes, Santiago Torres, Front Office Manager

"Would definitely stay again"

5
312amaleem, Bangkok, Thailand 22/05/2022

Wonderful hotel in ideal location near Paddington Station and Hyde Park. Clean rooms, comfortable bedding. Staff were exceptional - they offered us umbrellas to borrow when it was rainy out, and were consistently friendly throughout our stay. We interacted with many staff over the course of 4 days and they were all this way. Whomever is running the staff training programme, you're doing something right!!

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Guest, Thank you for such a positive review. We are delighted to know that you had a pleasant stay. Thank you for your appreciation our team members, they work hard to meet your expectations. We always hope that our guests feel at home and have a memorable stay. We look forward to the pleasure of seeing you again on a future visit. All the best! Santiago Torres, Front Office Manager

"Beautiful location. Quiet, but well placed for tube, hyde park and Paddington"

5
BristolRuby, Bristol, United Kingdom 22/05/2022

Quiet location on a leafy road near Hyde Park. Great access to Paddington Station and tube. Friendly staff are very helpful. clean, comfortable and stylish rooms. Breakfast was good and theres a nice bar for evenings. Restaurants nearby.

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Guest, Thank you for such a positive review! It is always rewarding for our team to know that you appreciated their courteous and professional service. We are also glad to know that the accommodation and our delicious breakfast buffet were to your liking. We look forward to welcoming you back on future occasions. Best wishes, Santiago Torres, Front Office Manager

"Fabulous Hotel in Pleasing Location"

5
jonesclive, Newport, Shropshire 21/05/2022

The Hotel has a modern feel about it. It is beautifully decorated with many pleasing features. The rooms are small but include everything that you need for a short stay, including a good ensuite, USB ports, a good TV and wifi. The breakfast and bar facilities facilities are exceptional and the staff team is incredible. We left with a smile on our faces. The Ceasar Hotel contributed, without doubt, to a really nice short break.

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Clive, Thank you so much for taking the time to share your review. Thank you for choosing to stay at our hotel, however, we are sorry that the size of your room wasn't entirely to your expectations. We have a variety of room choices and would be happy to assist with room selection in the future. However, we are glad that you felt well cared for by our team and that you enjoyed our decor and breakfast to help start the day well. We hope to welcome you back in the future. Best wishes, Santiago Torres, Front Office Manager

"Clean rooms, nice staff, excellent location "

5
sunilp1410, Bengaluru, India 20/05/2022

Stayed for one night at the Caesar. The location is excellent at walkable distance from eden garden and little venice. The staff at the reception were gems - very friendly and extremely caring. Didn't opt for breakfast but they have a nice restaurant inside and a drinks corner too.

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Guest, Thank you for such a positive review. Our dedicated team strives to ensure the utmost comfort and satisfaction of our every guest, so it is very rewarding to read that you had a memorable experience and appreciated not only our strategic location but our high standards as well. We look forward to the pleasure of seeing you again on a future visit. All the best! Santiago Torres, Front Office Manager

"Grand Spanish hospitality in the Heart of London"

5
skielgas, Munich, Germany 19/05/2022

Impressive collection of antiques, truly unique. Outstanding breakfast served most elegantly (I hate normal buffets) with starched napkins - it is always those details that make an experience great. The staff are simply fantastic, even so far as to sow on a loose button! Please, don't change ANYTHING!

"Nice hotel near Hyde Park"

5
Mia C, Berlin, Connecticut 19/05/2022

Great hotel near Hyde Park and a close walk to bus and underground access. The food was very good. Breakfast included cold and hot food choices. We got a room with a separate seating area which was perfect for one to be in bed and the other to read or watch tv. Would highly recommend staying here. The staff was very nice and so helpful.

"Not so dog friendly"

2
User 19/05/2022

We stayed one night with our little dog. Overall it was ok but I was disappointed to find out you couldn't leave dogs in your room unattended and that dogs weren't allowed in any public areas of the hotel - bar, restaurant etc. Its fair enough to not be dog friendly but don't market yourself as a dog friendly hotel and offer dog packages After some discussions we were allowed to take the dog with us to breakfast but it just wasn't a relaxing experience overall sadly. Room was nice but slightly small.

"10/10 YES"

5
User 17/05/2022

Came across The Caesar Hotel when i was trying to find a decent priced hotel for a one night stay in London. The staff was exceptional and so friendly. One of the concierge helped us to our room with all our luggage which was so sweet. They called our room to ask to ask how we liked it! They're bar has great food and drinks. They'll store you're luggage if you want to walk around London after you check out which is a plus! I'd stay here every time i go to London!

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Guest, Thank you for such a positive review. We are very pleased that you and your friends had an enjoyable stay and a great meal experience with us. Thank you for making time to share your feedback and for your endorsement. We look forward to the pleasure of seeing you again on a future visit. All the best! Santiago Torres, Front Office Manager

"Always stay at The Caesar every time I'm in London"

5
scohar70, Purcellville, Virginia 09/05/2022

The Caesar Hotel is now my regular stay in London 2-3 times per year when I visit for business. It is a nice, clean, affordable hotel in a quiet neighborhood, with great service in cleaning the rooms, at the front desk and at the restaurant. The hotel is close to Hyde Park for those enjoyable morning walks, and close to three Underground stations (Bayswater, Queensway, and Lancaster Gate), which connect you easily with the rest of London. Plus, it's only a few blocks from restaurants in Notting Hill and Queensway. Paddington Station, where you get the Heathrow Express to/from the airport, is only 10 minutes walk away. So convenient and a great hotel to stay in. I love it.

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Guest, Thank you for such a positive review. A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding our high standards. It's a pleasure to hear our location was convenient for you. We will be sure to let our team members know how much of an impact they made on your experience. We look forward to the pleasure of seeing you again on a future visit. All the best! Santiago Torres, Front Office Manager

"Great hotel!"

5
User 08/05/2022

We stayed here four nights and really liked this hotel. Nice and quiet street, kind staff and excellent breakfast. An extra star for Magda serving us breakfast every morning and making us feel so welcomed! We will be returning!

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Zarah, Thank you for such a positive review! Thank you for your kind comments about our dedicated team who do work hard to ensure that we deliver the best service and always meet your expectations. Every member of our team enjoys catering to your needs as much as you enjoy your stay. We look forward to welcoming you back on your next trip to London. Kind regards, Santiago Torres, Front Office Manager

"UK adventures"

5
J6408XBterrig, Newberg, Oregon 04/05/2022

The Caesar Hotel London provided outstanding service, the staff was helpful, knowledgeable and professional. The room was very clean and comfortable. The food was delicious. Great representation of the Derby hotels, I will stay at another in the future

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Guest, Thank you for such a positive review. We are thrilled that everything was to your satisfaction during your stay. Your positive feedback encourages our dedicated team members to continue making every experience here a memorable one for our guests. We look forward to welcoming you back on your next trip to London. Kind regards, Santiago Torres, Front Office Manager

"The Ceaser Hotel"

5
141nihalm, Doha, Qatar 02/05/2022

The best staff makes your stay smooth and perfect. Five stars for the professionalism and the kindness. For sure i will be staying here for my next trips.Highly recommended as they will guide you with the attraction points.

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Nihal, Thank you very much for this kind review. We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guests' satisfaction is our highest reward. We hope to see you again soon. Best wishes, Santiago Torres, Front Office Manager

"Very nice hotel"

5
User 01/05/2022

Do not miss the breakfast. Very Nice hotel in a quiet part og London. Near cirkelline underground. Very helpsome and nice staff. Er would give our best recomandation to this hotel and er would love to come back another time.

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Guest, Thank you for such a positive review! We are glad that you had a pleasant stay and appreciated our high standards and quality service. Our dedicated team always aim to deliver the best experience possible to all our guests and you will always find them ready to assist at any time. We look forward to welcoming you back on future occasions. Best wishes, Santiago Torres, Front Office Manager

"A hidden gem"

5
223lindsayg, Glasgow, United Kingdom 28/04/2022

Lovely hotel, very comfortable room with quality linens and mattress. We asked for a quiet room and that's exactly what we got. Quiet residential street close to Hyde park with easy access to public transport. Great location for exploring London. Staff were friendly and efficient. Highly recommend and look forward to our next visit.

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Guest, Thank you for such a positive review. A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding our high standards. We are delighted that you had such a pleasant experience. We look forward to the pleasure of seeing you again on a future visit. All the best, Santiago Torres, Front Office Manager

"STAYED PRIOR TO MY DAUGHTERS WEDDING"

5
Kevin G, Romford 27/04/2022

This is my honest opinion. My wife and I stayed at the Caesar Hotel prior to our daughters wedding 25 & 26th March 2022. This is a really spotlessly clean Hotel albeit the room was a little bit small. Restaurant was very nice , staff excellent especially Niella. I would recommend this Hotel to stay at.

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Kevin. Thank you for letting us know how pleasant your stay was. We do offer a wide variety of room types and sizes and our team members are always available to assist in finding a room that perfectly suits your requirements; please do not hesitate in letting us know of any preference for your next stay. Nevertheless, we are glad that you enjoyed our high standards and appreciate your recognition of our team's excellent service, we will be sure to pass your comments on to them. We hope to welcome you again for another memorable stay. All the best. Santiago Torres, Front Office Manager

"Exceptional stay and will return!"

5
Climber02432493452, South Lake Tahoe, California 17/04/2022

My mother in law brought me to London on April 4th and we stayed at The Caesar Hotel in London. We were there for two weeks and every bit of it was perfection at The Caesar Hotel! To name specific people, there are a few. At the front desk there was Dalia, Jan, Michael, and Leon. They were consistently friendly and helpful! They definitely went above and beyond. In the restaurant were our favorites. Magda, Fernandez and Nela were super! So friendly and helpful! They were all exceptional! We definitely will stay there again in the future.

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Guest, Thank you for such a positive review. We are thrilled that everything was to your satisfaction; we always aim to meet and where possible exceed our guests' expectations and its wonderful for the team to receive such fantastic feedback. Your recommendation is also highly valued. We look forward to the pleasure of seeing you again on a future visit. All the best! Santiago Torres, Front Office Manager

"Amazing stay"

5
User 09/04/2022

We stayed for 2 night in the Caesar Hotel, everything was perfect, delicious breakfast, a clean and tidy room and last but not least helpful and keen staff that always were taking care of the guests. Highly recommended!

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Guest, Thank you for such a positive review! We take pride in catering to our guests' needs the best way we can and appreciate your kind words. We look forward to welcoming you back on future occasions. Best wishes, Santiago Torres, Front Office Manager

"Very poor"

1
simonkQ2330BX, United Kingdom 07/04/2022

The bathroom floor was warped due to the shower door not closing correctly so anytime you showered the floor would become dangerously wet and very slippery, I reported this to reception but the floor itself has already warped so this has obviously a fault that had been reported previously, worn and tatty furniture and very poor comfort for a hotel room. The bottom of the chairs looked like they had been chewed by mice and the quality of furnishing is very poor with chipped and old furnishings.

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Simon, Thank you for taking the time to share your review. We regret that some aspects of your stay did not entirely meet your expectations and that we were not informed of these issues on-site. The company is planning a whole refurbishment which will take place very soon. Our team members would have taken the necessary action and would have looked into making sure you were completely comfortable and found you an alternative room, if available. We hope that you will allow us the opportunity of providing you with an improved stay in the future. Best regards, Santiago Torres, Front Office Manager

"Great stay, highly recommend!"

5
KdeBz, San Diego, California 03/04/2022

Everything about our stay at the Caesar Hotel was excellent. Starting with the exceedingly friendly and helpful staff, followed by clean and comfortable (if small) rooms and great location. They did everything they could to make our first time in London wonderful. And a surprisingly great internet connection- best I've EVER had in Europe! Great value.

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Guest, Thank you so much for taking time to share such a positive review. We are thrilled that you had such a pleasant experience at our hotel. Thank you for complimenting our team members. The acknowledgement of the quality of service on the part of a recent guest is always appreciated and encourages us to constantly improve our performance. If you had mentioned to our team that you were unhappy with your room, they would have tried their best to accommodate you with a room more suited to your requirements, depending on the availability. We hope that you will return on your next visit to London. Kind regards, Santiago Torres, Front Office Manager

"Excellent"

5
SteveCathy P, North Walsham, United Kingdom 03/04/2022

We stayed for 2 nights, including breakfast. From start to finish it was top notch. The room was fantastic, everything in it was top quality, we had a doggie room but unfortunately we couldn't bring him due to a last minute decision. The staff were very friendly & efficient & nothing was too much for them. The breakfast was superb, it wasn't a choice of either or, you could have a full English AND continental! A very positive experience for us. Thank you so much for making us feel welcome.

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Steve, Thank you very much for this kind review. We are thrilled that you had such a pleasant experience at our hotel. Thank you for complimenting our team members. The acknowledgement of the quality of service on the part of a recent guest is always appreciated and encourages us to constantly improve our performance. We are pleased that our rooms and tasty breakfast met your expectations. We hope to welcome you back soon. Best wishes, Santiago Torres, Front Office Manager

"Perfect location"

5
User 02/04/2022

Stayed here once before the various lockdowns and was looking forward to returning. It did not disappoint. A short walk from various stations and midway between Paddington and Bayswater centres, so within easy reach of many local shops and restaurants.

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Raymond, Thank you for such a positive review! It is a pleasure to know that you had an enjoyable stay and appreciated our convenient location. We look forward to welcoming you back on future occasions. Best wishes, Santiago Torres, Front Office Manager

"Lovely Hotel in quiet area"

5
Salle M, Salmon Arm, Canada 01/04/2022

Our 3 days at The Caesar Hotel were terrific. The rooms are newly decorated with quality towels and toiletries. Walking distance to two subway lines makes it easy to reach all places in London. The staff at the front desk are the real treasure. So very helpful and kind, they really made us feel welcome.

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Salle, Thank you for such a positive review! It's great to know we were able to meet all of your expectations. We truly appreciate your compliments towards our team members who do their best to make sure everyone feels well looked after. We look forward to welcoming you back on future occasions. Best wishes, Santiago Torres, Front Office Manager

"Fun"

5
User 22/03/2022

Great staff. Great people.. nice hotel.. posh! Ketty, Fernando and Nicola are great people and should be the right person to ask for assistance... Great great Sevice! Thank you! Im sure ill be coming back again...

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Vince, Thank you very much for this kind review. It is wonderful to know that you enjoyed your stay and appreciated our team, who are always on hand to make your stay as enjoyable as possible. We will be sure to share your comments with Ketty, Fernando and Nicola, they will be thrilled. We would love to have you return in the future. All the best, Santiago Torres, Front Office Manager

"Spring visit in London"

5
CwparisR, Calgary, Canada 21/03/2022

We love the location of this hotel. The garden view from the hotel room is very nice and the hotel room is very quiet. Enjoyed walking around Hyde Park which also provides good access to Herrods and the Natural History Museum.

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Guest, Thank you for such a positive review. It was a pleasure to receive your positive feedback regarding our location and rooms. Ensuring the comfort of our guests is a top priority, so we are especially pleased to know that you were satisfied in this respect. We look forward to the pleasure of seeing you again on a future visit. All the best! Santiago Torres, Front Office Manager

"Great hotel"

5
User 20/03/2022

I have stayed five times. The staff are the friendliest and most efficient in London. Good value for money, excellent location. Single rooms are small but acceptable for the price. For the future, would be good to have a small fridge in each room.

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Guest, Thank you so much for taking the time to share your positive review. We are delighted that our Hyde Park location was ideal for you and thank you for your very kind mention of our team. We are happy that you received such friendly and professional service and are always delighted to see our returning guests and will pass on your compliments to our team. We do have various room sizes available and would be happy to help you find one more suited to your requirements on your next visit, please do not hesitate to let us know. While we have minibars in our rooms should you require the use of a fridge please let our reception team know and they will be happy to assist you. We hope to welcome you again for another memorable stay. Kindest regards, Santiago Torres, Front Office Manager

"Breakfast is delicious and the staff is very attentive"

5
User 19/03/2022

Breakfast is delicious and the staff is very attentive. Everything is very good an the location is great. I highly recommend this hotel for a trip to London. Close to the Hyde Park - just walk through and you reach buckingham Palace

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Guest, Thank you for such a positive review and for recommending our hotel. We are delighted that you enjoyed our peaceful Hyde Park location and felt very well cared for during your time here. Our team will appreciate your kind comments which we will be sure to pass on to them. Thank you for mentioning our tasty breakfast to help start off the day well We look forward to the pleasure of seeing you again on a future visit. Kindest regards, Santiago Torres, Front Office Manager

"Miss Duffy"

5
User 16/03/2022

The staff were so helpful, kind and friendly. Nothing was too much bother and they were very obliging. Beautiful hotel. We all had a great few days. Would definitely recommend this hotel and location is good also. Thank you.

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Guest, Thank you for such a positive review. We are delighted that you enjoyed your stay with us and appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guests' satisfaction is our highest reward. Thank you for your kind recommendation; we appreciate it. We look forward to welcoming you back on future occasions. Best wishes, Santiago Torres, Front Office Manager

"Good hotel"

5
jojjo63, Sigtuna, Sweden 14/03/2022

So nice staff, really good breakfast,location perfect for me who wants to take my morning walk in Kensigtin gardens/ Hyde park. Near bus 94 who takes you to Oxford circus and Piccadilly. Rare to get this good breakfast for that price in London

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Guest, Thank you very much for this kind review. We are thrilled that we met your expectations during your stay. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We are glad we could help start your day the right way with our tasty breakfast options. We look forward to the pleasure of seeing you again on a future visit. All the best, Santiago Torres, Front Office Manager

"Caesar Hotel"

1
Tory A, Crete, Greece 12/03/2022

I stayed in the hotel for two nights and I'm happy that it was a short stay. The location is very nice and safe area, about 10 minutes walk from the Paddington, Lancaster Gate and Queensway stations. The staff at the front desk was very friendly and helpful. I stayed in room 125 on the first floor. This room more reminds a broomstick room rather than single room, with ridiculously long and narrow entrance. I barely could fit my carry on luggage in the room and move around. On March 9th, there was a short fire alarm in the middle of the day, I left the room but the house keeping lady told me that everything is okay. The cleanliness of the room was very questionable. I found someones dirty T-shirt behind the table and a sock under the bed (I believe now I'm free, like Dobby). The hairdryer was so dusty you really don't want to touch it. Unfortunately I washed my head and I had to use it. I also found someones review from Nov 2021 on the table in the room, that person also complained about the dusty hairdryer. All that is disgusting in my opinion. Single travelers deserve the same good service as couples and families, and the room should be perfectly clean. People pay money for that.

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Tory, Thank you for your feedback, We are sorry that you were not completely satisfied with the size of your room; we do have different categories and sizes of rooms available and are always happy to help you find one that better suits your requirements. We also regret that the high standards we set ourselves were not met and will be reviewing this with our housekeeping team; please let us know of any concerns while you are here so that we can take any necessary action. Your feedback assists us in highlighting areas for improvement in our services. Nevertheless, we are pleased that you appreciated our team's courteous service and found our peaceful Hyde Park location ideal for you. We hope to welcome you again for an improved stay in the future. Best wishes, Santiago Torres, Front Office Manager

"An excellent hotel in the heart of London"

5
Galit G, Zur Hadassa, Yerushalayim, Israel 07/03/2022

The hotel is really welcoming. Located in a great place and at the same time quiet and safe. Very close to two Tube stations, a short walk to Hyde Park, to Notting Hill neighborhood and to Oxford Street (from the Marble Arch side). The hotel is of a high standard, very clean, bedding and towels of a high standard, hospitable and courteous staff. Breakfast is excellent and very varied (even by the standards of Israelis who always expect more). I especially want to compliment Ms. Nela from the dining room who cared for us and was attentive to our desires. I will definitely be back here again. Highly recommend - promise tha you will not regret it.

Hotel- cmanager, Propriétaire at The Caesar Hotel, responded to this review
Dear Galit, Thank you for such a positive review! We are delighted that you had a pleasant experience during your stay with us and appreciate your kind feedback. We look forward to welcoming you back on future occasions. Best wishes, Santiago Torres, Front Office Manager

"Great stay"

4
littlelodie, Paris, France 02/03/2022

I had a great stay at the Caesar hotel. The staff was really nice. But the hotel is a little noisy (you can hear the people talking on the hallway of the hotel and slamming their doors which was not cool). You can also hear the cars outside if you're staying at the first floor. Otherwise I had a really great night, the room was comfy.

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Guest, We really appreciate your feedback. We are sorry that you were disturbed, please do let us know of any issues while you are on-site as our team is always available to find a solution. Our team works hard to ensure that every guest has the best experience possible and your positive feedback encourages us to continue with our efforts. We will be sure to pass on your compliments to them. We do hope to welcome you back in the future. All the best. Santiago Torres, Front Office Manager

"Lovely hotel, staff delightful"

5
User 28/02/2022

Small but cosy and comfortable rooms, very clean. The level of customer service is what made this hotel special. Staff were so lovely, all super friendly and helpful and nothing was a problem for them. Location good, reasonably quiet and short walk to amenities, transport services and parks.

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Kathryn, We appreciate that you took the time to share your experience with us. Thank you for your comments about the high standards we uphold and our team will be happy to hear your kind words and to know that they positively impacted your stay. As we do offer rooms of different sizes and categories, perhaps our team may assist you in selecting a larger room on your next visit? We are delighted that our peaceful Hyde Park location was an ideal base for your stay. It would be a pleasure to have you return. Best wishes, Santiago Torres, Front Office Manager

"A visit on our way back home"

4
User 27/02/2022

We enjoyed the hotel, the location is very practical near buses and metro., in a very nice and quiet place. The service was very good, reception and specially the attendants at breakfast, which by the way, was very worthwhile . The only disadvantage is the apartment size which was small and no fridge. But, still I recommend strongly the hotel.

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Guest. Thank you for letting us know how pleasant your stay was. We are happy that you received such friendly and professional service from our team and that you found our peaceful location perfect for your stay. Please know that we have various room types available and our reception team would be happy to assist you in selecting just the right room for next time. Additionally, although our rooms do not come with a mini-fridge, we do have one available at reception for any items that need to be kept cool. Thank you for your recommendation. We hope to welcome you again for another memorable stay. All the best, Santiago Torres, Front Office Manager

"Lovely Hotel"

4
c_hill9982, Evesham, United Kingdom 22/02/2022

Had a very enjoyable stay at The Caesar Hotel. Great location close to Hyde Park and a 5 minute walk to 2 tube station servicing different lines. Room was very modern and clean with a desk, safe, wardrobe and TV. Breakfast was very good and the staff we very friendly and helpful. Wouldn't hesitate to stay here again next time I'm in London

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Guest, Thank you for such a positive review. We are happy that you found everything you needed for a comfortable stay and our location was ideal for your needs. It's great to know we were able to tempt your taste buds with the wide selection on offer on our breakfast buffet. Thanks for letting us know that you would return. We look forward to welcoming you back on future occasions. Best wishes, Santiago Torres, Front Office Manager

"At the Caesar in London"

5
butualex40, Greenford, United Kingdom 19/02/2022

Great place to relax in the middle of London. Staff was very friendly and polite. The breakfast was amazing and so are their waiter and manager. Thank you for a wonderful experience! I would definetly come to visit you again!

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Guest, Thank you for such a positive review. it is a pleasure to hear that you enjoyed your stay so much you intend to return to us and we are glad we could help to start your day the right way with a delicious breakfast. Thank you for your kind mention of our team. We all look forward to welcoming you back on your next trip to London. Kind regards, Santiago Torres, Front Office Manager

"Great hotel"

5
User 18/02/2022

Friendly and very helpfull staff,nice clean rooms would 100% stay again came down for one night with my misses clse to paddinton and short walk to hyde park very well presented hotel and great food and room service

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Guest, Thank you for your positive review. We strive to provide nothing short of excellent service to all of our guests, so it is very motivating for our team to receive your kind feedback about how memorable your stay was. Thank you for mentioning our privileged location next to Hyde Park but with easy access to the city's main attractions. We look forward to welcoming you back on future occasions. Best wishes, Santiago Torres, Front Office Manager

"Really lovely stay"

5
User 18/02/2022

Me and my partner came up for our anniversary and couldn't fault a single thing. Beds were comfortable, shower was huge and couldn't ask for nicer staff. Next time We're back in London - I know where we're staying!

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Marcel, Thank you very much for this kind review. It is rewarding to know that you had such a pleasant experience with us. This inspires our team to continue upholding our high standards of service. We look forward to welcoming you back in the future. Kind regards, Santiago Torres, Front Office Manager

"Perfect stay!"

5
mousd2017, Saarbrucken, Germany 18/02/2022

Everything perfect! I had a great stay, the staff is very friendly and ready to help in any situation. The breakfast gives a lot of choice and supports a healthy diet. I've also used the fitness room and sauna on a regular basis. Thanks to the team!

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Guest, Thank you very much for this kind review. Our team is thrilled that everything met your expectations during your stay and we were able to help start your day the right way with a tasty breakfast. Your kind comments are a reward and an incentive for us to continue upholding our high standards of service. We look forward to welcoming you back on future occasions. Best wishes, Santiago Torres, Front Office Manager

"Our stay"

5
paigew1403, Luton, United Kingdom 16/02/2022

What can I say? We Absolutely loved staying at this hotel. Friendly staff, Delicious Breakfast, Good prices. Our hotel room was amazing! So clean and tidy, bathroom was nice and the bed was comfortable too. The hotel is a great location with the tube stations 5-10 min walk. I added rose petals to the price as it was my partners birthday and the effort was outstanding! We will definitely be staying here again. Thank you again The Caesar hotel! :)

"Wonderful Hotel"

5
User 14/02/2022

An excellent hotel in a central location. Room was very comfortable and spacious, and the bathroom had luxurious amenities, shower was great! The breakfast was amazing, one of the best I've had in a London hotel. The service was also perfect, from reception to the servers at breakfast, definitely better than some 5* hotels I've stayed in. Would definitely return, thank you.

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Guest, Thank you for such a positive review. We are very glad to read that you enjoyed your time here so much that you would like to come back in the future. It's wonderful to hear that our location helped you make the most of your stay and we could help start your day the right way with a tasty breakfast. We look forward to welcoming you back on future occasions. Best wishes, Santiago Torres, Front Office Manager

"Depends on the room"

3
alltonnee, Berlin, Germany 10/02/2022

I stayed in this hotel in November, having a quick stay over for a party. The rate was extremely reasonable and my expectations low. I was pleasantly surprised to be in a very modern small but comfortable room. Lovely panelling, light neutral shades, immaculate condition and a dream of a power shower. I stayed again last week, taking my son for an audition. The room was very tired, mixed laminate flooring, the bedside tables looked ‘blistered' and there were radiator heating pipes on show. The room just felt very tired, dated and disappointing and a completely different room to the (cheaper rate) one I stayed in previously. I had recommended this hotel to so many friends and made booking for work colleagues, I genuinely hope people think I weren't recommending this 3 star rooms in a 4 star hotel. The previous room was so much nicer, and I felt very disappointed that my recent experience did not match my last. The pro's are a very efficient and friendly check in, a good location and close walking proximity to restaurants in Bayswater. I was just surprised how different the quality of the rooms were over 2 stays.

"Desperate to go back!"

5
User 08/02/2022

The reception was firstly, extremely helpful and very caring. The rooms were lovely and the best part was the view over looking queens garden which was gorgeous!! It was very close to Hyde park and about a 10 minute walk to multiple underground stations. The street over was a high street full of shops and restaurants. Will definitely be staying again.

"A gem of a find!"

5
JanetM549, Brighton, United Kingdom 02/02/2022

Wonderful hotel! Great look and feel. Staff are all friendly and attentive and the breakfast is one of the best I've had in a hotel and I've had a lot! Rooms comfortable, with everything you need Great location, will definitely return again next time I'm in London!

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Janet, Thank you for such a positive review. It is a pleasure to hear that you enjoyed your stay so much that you intend to return to us, and we are happy that you received such friendly and professional service from our team. It's also great to know we were able to tempt your taste buds with the wide selection on offer on our breakfast buffet. We look forward to welcoming you back on your next trip to London. Kind regards, Santiago Torres, Front Office Manager

"Sian Harris"

5
Sian D, Maesteg, United Kingdom 30/01/2022

We arrived early and our room was ready. The room was fine. We upgraded to a larger room. The receptionists were helpful and couldn't help enough. As we arrived in our room they rang to check that the room was OK. We had breakfast which was very nice. So much to choice. The staff were so polite and lovely. We couldn't have asked for more. The hotel was perfect for the tube station as it is only 5 minutes walk away. We will definitely come back to this hotel.

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Sian, Thank you for such a positive review. Our team works hard to ensure that every guest has the best experience possible and your positive feedback encourages us to continue with our efforts. We will be sure to pass on your compliments to them and are delighted to hear that you intend to return to us. We look forward to welcoming you back on future occasions. Best wishes, Santiago Torres, Front Office Manager

"Back at the Caesar"

5
User 29/01/2022

Good to be back after the lockdowns. Excellent hotel, good service from friendly and cheerful staff. It's a great location for us, as it is convenient for Paddington Station, which is our arrival station

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Graham, Thank you very much for this kind review. It was a pleasure to receive your positive feedback regarding our location and rooms. Ensuring the comfort of our guests is a top priority, so we are especially pleased to know that you were satisfied in this respect. We look forward to seeing you on your next visit to our hotel. Best wishes, Santiago Torres, Front Office Manager

"Perfect Stay"

5
User 26/01/2022

Can not fault this hotel. Brilliant location, well presented throughout, staff were very friends and helpful. We had breakfast with our stay which consisted of one cook breakfast and buffet. It was delicious. They also have a cocktail bar and serve authentic Spanish tapas. We will be sure to stay here again.

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Guest, Thank you very much for this kind review. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards, and we are delighted to hear that you intend to return to us. We appreciate your kind mention of our convenient location. We look forward to welcoming you for another pleasant stay. Best wishes, Santiago Torres, Front Office Manager

"Lovely stay"

5
MikeMike8925, Great Malvern, United Kingdom 25/01/2022

We've just came back from a 4 nights city break after we've stayed in your lovely hotel. Everything was sooo nice and staff so lovely. Easy check in -check out. We've been surprised with an upgraded room and a little something for my birthday. We had delicious breakfast every day and the restaurant girls were amazing(Magda, Florentina, Janeth and Nela). Also very professional reception staff, Isabel and Federico. We've felt so welcomed and so taken care of. The area where the hotel is situated is very handy, close to shops, restaurants, Paddington station is 10min away, Hyde park the same. Thank you and we'll highly recommend to everyone.

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Mike, Thank you very much for this kind review. We are delighted you had a pleasant experience and appreciated our team members who strive to ensure you have the best experience possible. It would be an absolute pleasure to welcome you again in the future. Best regards, Santiago Torres, Front Office Manager

"Stayed in better 3 star hotels."

3
User 19/01/2022

Definitely stayed in better 3 star hotels.Room was far too small could hardly move.Staff were ok never had much dealings with them.Room wasn't cleaned once while we were there due to covid which is stupid if you ask me been in a few other hotels during covid and all been cleaned everyday.However it was clean enough when we first arrived.The bed was comfortable & i slept great both nights.Never had any food or drink at hotel but the menu in the room seemed great & you could order 24/7 whuch is great.For me the hotel was too far out of centre plus i wasn't aware of the £50 deposit you had to pay on arrival.Don't think id stay again.

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Guest, Thank you for your detailed review. To reduce our carbon footprint and as part of our Covid 19 protocols, we fully service our rooms every two days. However, we offer fresh towels and amenities under request. We do have a range of categories and sizes of rooms so please contact us prior to your next visit so that we may assist you. We regret that our peaceful Hyde Park location was not entirely suited to your needs on this occasion, usually our location is very appreciated and high valorated by our guests. As is the practise of all hotels we require a pre-authorisation deposit on arrival which is returned to you on the day of your departure, as noted on our website and any other on line platform. Nevertheless, we are glad that you had a good night's sleep and found your bed to be comfortable. We hope to welcome you back again. Best regards, Santiago Torres, Front Office Manager

"I felt like I was at home and the people there go out of their way to make you feel comfortable."

5
User 17/01/2022

My room had an awesome view. The people were friendly and would do anything to help you. The hotel is located at the heart of London. I had an excellent time!! I loved looking through my window at the beautiful Queens Gardens trees and birds and the people going by. Everyone had a smile on their face. I sat at the lobby and had a wonderful chat with the staff who are always ready to lend a helping hand to anyone at anytime.

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Jen, Thank you for sharing your opinion of your stay with us. it is so rewarding to hear that you felt so at home with us and we are delighted that you enjoyed so much of your stay at our hotel. Thank you for acknowledging our team members; we are proud to provide a high level of personalised service and go that extra mile to make your experience all the more memorable. We look forward to seeing you again. Best wishes, Santiago Torres, Front Office Manager

"Amazing"

5
terryw717, Bracknell, United Kingdom 08/01/2022

There are so many hotels in London, how do you chose where to stay. The Caesar Hotel was chosen for this booking for its location and although just under a 10 minute walk from Paddington Train station, it will be for sure our go to London Hotel going forwards. Why? Everything about the Hotel was wonderful. Reasonable rates, great check in, fantastic spacious and modern room, very clean, covid friendly, nice amenities in the bathroom, tea and coffee making, I know these are standard, but the bed was comfortable, great linen, good wardrobe space, see my pictures. Breakfast, first class with fantastic service from Greta. Caesar Hotel, please award Greta for her wonderful cheery attitude, she was a pleasure and such a credit to the derby hotels group. Oh, the breakfast, such choice, so tasty, again see the pictures. Check out a breeze and we were allowed to leave our bags with reception whilst we were then tourists for the day.

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Terry, Thank you very much for this positive review. We are so pleased you enjoyed your stay and that we met all your expectations. Thank you for mentioning our strategic location; we are delighted to know that you found this to be ideal. We are thrilled to hear that you received such fantastic service during your stay and we will be sure to share your feedback with Great as it will make her day to learn that their efforts are appreciated by our guests. We look forward to welcoming you back. Best wishes, Santiago Torres, Front Office Manager

"Perfect"

5
klana5, Manchester, United Kingdom 31/12/2021

This hotel deserves every single star. Everything was perfect from check-in to check-out time. Staff helpful and friendly, rooms and all other areas in hotel fantastically clean, room was big and stylish, bathroom lovely and all toiletries in place. Covid measures (yes, important at this time!) in place. Room service 24 hours and really good. We didn't order breakfast but used room service for snacks and restaurant for dinner. Restaurant is small and homely, maybe not a lot of choices of dishes but quality of food is good. Also good location, not exactly near tube but only 8 minutes to walk. Area is quite and Good sleep guaranteed. Actually, it was the first time I had really good night sleep in London. We definitely will stay there again. Highly recommended.

Hotel- cmanager, Propriétaire at The Caesar Hotel, responded to this review
Dear Guest, Thank you for your review of your recent stay. We aim to make every experience with us a memorable one, so it is very rewarding to receive a message of satisfaction from a recent guest. It is an incentive for our team members to continue with their efforts to uphold our high standards. We are delighted to know you appreciated the comfort of your room and that you had a great nights sleep. Thank you for choosing to visit us. We look forward to welcoming you back soon. Wishing you all the best for 2022, Santiago Torres, Front Office Manager

"Very good overall"

5
jodieyoung31, Derbyshire, United Kingdom 29/12/2021

Breakfast was fantastic couldn't fault that the staff was very helpful & very accommodating to your needs which was lovely a lot of choice to choose from cooked breakfast to buffet everything to suit anyone .

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Jodie, Thank you for sharing this lovely review. The acknowledgement of the quality of service on the part of a recent guest is always appreciated and encourages us to constantly improve our performance. We are pleased we were able to help you start your day off right with our tasty breakfast buffet. We look forward to welcoming you back on future visits. Best wishes for the holiday season, Santiago Torres, Front Office Manager

"We were very happy with the stay:)"

5
User 20/12/2021

There is really no faults with this hotel. It's beautiful inside and a lovely location which was also very central so easy to get around, the staff were extremely helpful and friendly. Overall was one of the nicest hotels we've stayed in. Definitely recommend!

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Isabel, Thank you for taking the time to leave your review. Thank you for your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. Our guest's satisfaction is our highest reward. Thank you for your kind recommendation, we appreciate it. We hope to see you again on a future visit. Best wishes for the holiday season, Santiago Torres, Front Office Manager

"Great professional service"

4
User 19/12/2021

Members at booking in to bar staff were helpful informative supportive and helpful. Information on the payment system as Ceasar hotel takes the payment for the booking fee one day before turning up , explained how the system works perfectly fine the pending is authorised after the card payment is taken. Staff at the bar especially Florentine were very warm and friendly and helpful and energetic. I enjoyed the service from her and staff and the front desk my room had Norns and and papers which I thought would be be standard were more than willing to give me what these items at request. The general attitude was up beat and helpful Frederico at front desk provided pens and paper at my request and was warm, friendly and helpful in all that I asked. This is the 2nd time I have come here and I would like to visit here again.

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Guest, Thank you for this kind review. It is always a pleasure for us to welcome a returning guest and it is rewarding to know we continue to provide the experience you have come to expect from us. We appreciate your kind compliments for our team, we will be sure to share your comments with all the team; Florentine and Frederico will be especially thrilled. We would love to have you back. Best wishes for the holiday season, Santiago Torres, Front Office Manager

"Great stay"

5
libertypw, London, United Kingdom 17/12/2021

Just returned from an Amazing stay here. Room was clean and had very comfortable beds. We stayed here while visiting the surrounding areas such as Winter Wonderland at Hyde Park it was about a 30 min walk away and the hotel is very close to public transport with train stations and bus stop within 10 mins. The staff were so helpful here and polite which made the stay a very relaxing break away. We also had the breakfast which was beautiful and was such good quality foods. We also left our luggage with the hotel whilst we explored the area once we had checked out. This was great for us.

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Guest, Thank you for sharing the review of your stay. Ensuring the satisfaction of our guests is our top priority so we are delighted that you had such a memorable experience. We are glad our convenient location helped you make the most of your time with us and that you appreciated our high standards. We look forward to welcoming you back on a future visit. Wishing you a joyous holiday season. Santiago Torres, Front Office Manager

"Great hotel and staff"

5
lizpartridge1960, Aviemore, United Kingdom 17/12/2021

Lovely hotel, great position near buses and tube stations. We had a very comfortable room which only needed a fridge to be perfect. Staff were very friendly and I have no complaints at all. Would love to return one day. .

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Liz, Thanks for your review of our hotel. We are thrilled that you had such an enjoyable stay with us. Although our rooms do not come with a mini-fridge, we do have one available at reception for any items that need to be kept cool. It is a pleasure to know that our location was convenient for you. As you noted, we have great access to public transport which makes it easy to explore different parts of the city. Thank you again. We hope to have the opportunity of welcoming you back. Best wishes for the holiday season, Santiago Torres, Front Office Manager

"Excellent stay"

5
Leah D, Milton Keynes, United Kingdom 17/12/2021

Such a beautiful hotel. Staff were very friendly and accommodating. We even left some items at the hotel accidentally and they were so helpful (Santiago in particular) in posting these items back to me. Thank you. We would certainly stay here again! :)

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Leah, It was a pleasure to receive this great review. It is wonderful to know that you enjoyed your stay with us and your kind words about our team members encourage us to continue upholding our high standards of service. We're glad to hear that your belongings arrived with you safely; we will be sure to pass on your comments to Santiago, he will be thrilled to know of the impact he had on your experience. We look forward to welcoming you back. Best wishes for the holiday season, Santiago Torres, Front Office Manager

"Small rooms with thin walls"

4
Chixychax, Weston super Mare, United Kingdom 14/12/2021

The Caesar is well located for Hyde Park. We stayed for one night. The room was comfortable but very small. Unfortunately we had a lady next door who we believe was on her phone for well over an hour and we could hear her conversation through the wall. This was a little off-putting. We also had a maintenance man who walked straight into our room in the morning when we were still in bed? Apparently there had been a leak? He should have at least knocked first. Luckily he heard our shouts and retreated. A nice hotel for a short stay

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Guest, Thank you for your review of your recent stay. We are sorry that you were disturbed, please do let us know of any issues while you are on-site as our friendly team is always available to find a solution. We do have varying rooms sizes and are always ready to help our guests find the one most suited to their requirements, depending on availability. We appreciate your feedback which highlights areas for us to improve our services. Nevertheless. we are pleased you had an enjoyable visit and you found our peaceful location ideal for your needs with different transport options within walking distance and easy access to the city. We hope to welcome you back in the future. Season's Greetings, Santiago Torres, Front Office Manager

"Loved the hotel"

5
John H, Stoke-on-Trent, United Kingdom 12/12/2021

Stayed here for three nights August Bank Holiday weekend. Not too many guests staying, did not feel crowded and therefore extremely Covid-safe. Stylish, good atmosphere, excellent service. Looking forward to returning.

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear John, Thank you for this positive review of your stay. What a pleasure it was to receive your kind comments! Our team works hard to always go above and beyond to deliver a memorable experience, and it seems we were able to do just that. Your feedback will encourage us to keep up the good work. We look forward to seeing you again soon. Kind regards, Santiago Torres, Front Office Manager

"A really great stay!"

5
User 08/12/2021

I'd recommend this trip to anyone looking for a comfortable inner city break. The staff were attentive, while the rooms were well kept. I felt very happy with the service throughout - from start to finish. The cleanliness too was very good. I have only good things to say and will certainly stay again.

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Guest, Thank you for this kind review and recommendation. Our dedicated team always aims to give the best experience to all our guests so it is very rewarding to know that you had a pleasant stay with us and appreciated our high standards. We look forward to seeing you on your next visit to our hotel. Best wishes, Santiago Torres, Front Office Manager

"Gorgeous, classy, comfortable."

4
User 06/12/2021

Gorgeous hotel with classy design throughout and a luxe-feeling room with lovely toiletries. Very friendly and helpful staff. Breakfast was extremely tasty with very generous portion sizes. Bar area is lovely too, and we were even treated to a free glass of sangria. I couldn't recommend highly enough.

Hotel- cmanager, Propriétaire at The Caesar Hotel, responded to this review
Dear Sharley, Thank you for taking the time to share your review. We are delighted that you chose to stay with us and are very pleased that you had a comfortable and enjoyable stay. We try to cater to all our guests' tastes and are delighted you appreciated our unique decor and high standards. We thank you for your kind recommendation of our hotel. We hope to have the opportunity of welcoming you again in the future. Best wishes, Santiago Torres, Front Office Manager

"Great stay with amazing location."

5
TravelQueen90211, Los Angeles, California 06/12/2021

Great stay! Amazing location within walking distance to Kensington Palace and park. It's also close to Oxford street and Harrods, which are must do when visiting London, as well as Bayswater tube station for easy access to public transport. Staff is friendly, rooms are small, but reasonable amount of space to accommodate me and all my bags from my shopping spree. I didn't visit the restaurant, as the breakfast alone was a bit overpriced at £17.50, and especially since you are just a few short blocks from many other restaurants and coffee shops to grab a bite to eat at a much more reasonable price. There is a workout facility which is small, but has sufficient amount of workout equipment to get in a decent workout. Would highly recommend, as this hotel is a great value for money.

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Guest, Thank you for letting us know that you had a pleasant stay. Please contact us before your next visit as we have rooms of different categories and sizes and would be very happy to help you find one exactly to suit your needs. We are glad to know that you had a wonderful stay with us, with the peace of Hyde Park close by but with the heart of London on our doorstep. We consider our breakfast price very competitive according to variety and quality of ingredients. Thank you for your feedback which helps us to highlight areas for improvement. We appreciate your kind recommendation of our hotel. We look forward to welcoming you back on a future visit. Best wishes, Santiago Torres, Front Office Manager

"Excellent stay"

5
Shirley Y, Birmingham, United Kingdom 04/12/2021

Really good value for money. The breakfast staff were so friendly. Restaurant food was of a very good quality. Will definitely stay here again. Bathroom was a little bit small but had everything you needed with high quality White Company products.

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Shirley, Thank you for sharing your review. We are sorry that you were a little disappointed with the size of your bathroom. Nevertheless, we are pleased that you enjoyed your dining experience and appreciate your kind mention of our team. Knowing that you intend to return is our greatest reward. We look forward to welcoming you back on future occasions. Best wishes, Santiago Torres, Front Office Manager

"AMAZING CUSTOMER SERVICE 10/10"

5
User 01/12/2021

Nicole , Ketty and Michael all went above and beyond to accommodate my family and the service throughout was incredible Thanks again team AMAZING x Location is also perfect and close to Hyde park for walking

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Guest, Thank you for your recommendation. It is very rewarding to hear that you had such a pleasant experience with us. Our team members always go out of their way to ensure they deliver the best service possible. We look forward to welcoming you back. Best regards Santiago Torres, Front Office Manager

"Excellent Queensway city break hotel"

5
stephenw00d2021, Dover, United Kingdom 28/11/2021

I enjoyed my stay there, it was quiet and orderly, I never got the sense of any trouble ever going down. They run a tight ship there. I think its closeness to Bayswater and Lancaster gate stations provides ease of convinience so it's good for making quick returns to drop stuff off if you've been shopping and want to go back out again. It's a short walk to Kensignton Gardens if that's your thing. Service was fine, I'd probably stay there again.

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Stephen, Thank you for positively reviewing your recent stay. We are glad you had a relaxing stay and appreciated the high standards and quality service we deliver. We look forward to the pleasure of seeing you again on a future visit. All the best, Santiago Torres, Front Office Manager

"Great hotel!"

5
User 25/11/2021

No faults really, room could be bigger, but it is big enough and considering the price, location, service and breakfast, clean. Even offered to keep our bags after our stay if we wanted to collect the cases afterwards. Very much worthy value for money. Will stay here again the next time I am in London for an overnight stay.

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Ethan, Thank you so much for taking time to share your positive review. We're pleased that you liked your room overall and perhaps on your next stay, we could assist you in choosing one to best meet your personal preferences. It is a pleasure to know that our strategic location was ideal for your time in the city, and we appreciate your kind comments about our team members who work hard to ensure that we deliver the best service and always meet your expectations. We look forward to seeing you on your next visit. Kind regards, Santiago Torres, Front Office Manager

"Perfect for our romantic getaway!"

5
williamgriffinH, World 17/11/2021

Stayed for a couple of nights wit my partner to celebrate our 5 yer anniversary. AS soon as I mentioned this via email, Kremena went above and beyond to let me know that they would do everything to make our stay memorable. Prior to arrival we organised roses and bath salts to be placed in the room. During check-in, breakfast (which was very very good, and very good vegetarian option!), room-service, check-out, every single interaction with staff was extremely good - everyone was super kind, polite, friendly and helpful, without being overbearing. The room was lovely, big, clean and had a nice street view. Heating and aircon were easy to use. Definitely a place to consider for a romantic getaway, close to the parks and a tube station, whilst managing to be tucked away in a peaceful corner of London. A big thank you to The Caesar Hotel and specially its staff, as you are what made our trip so good!

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear William, Our sincerest thanks for this positive review of your stay at our hotel. It is wonderful to know that you enjoyed your stay with us and your kind words about our team members encourage us to continue upholding our high standards of service. Thank you for also mentioning our breakfast; we understand the importance of starting the day off right with a quality meal and hope you enjoyed the Spanish specialities. We look forward to having you return. Best wishes, Santiago Torres, Front Office Manager

"CITY BREAK"

5
User 16/11/2021

The staff were amazing! The hotel is exceptional! We would definitely recommend this hotel. Thank you to all the staff for making us feel so welcome. The food was delicious and the bar prices were very reasonable. The room and bed were very comfortable as well.

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Steve, Thank you for your kind feedback and recommendation. We truly appreciate your kind words about the welcome and service received from our team members. We are happy that you had a pleasant dining experience; and found our beds to be so comfortable. It's a boost for us every time we receive positive reviews such as yours. We look forward to seeing you again on your next visit. Best wishes, Santiago Torres, Front Office Manager

"Great location, warm welcome, comfy beds!"

5
RoxiB, United Kingdom 16/11/2021

We enjoyed a really comfy stay. The reception team are so helpful and professional. They made us feel welcome on arrival and were only too happy to give directions and share local knowledge. The room had everything you could need and one of the most comfortable beds I've ever slept in. Great location for Paddington Station and on a quiet street. Will definitely be back!

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Guest, Thank you for positively reviewing your recent stay. Our dedicated team always aim to give the best experience to our every guest and you will always find them ready to assist at any time. We're happy to hear we hit the mark for you. We look forward to welcoming you back on a future occasion. Best wishes, Santiago Torres, Front Office Manager

"Room"

3
Vivienne E, Newcastle upon Tyne, United Kingdom 12/11/2021

The hotel was lovely and in a good, quiet residential area near to attractions. The staff were very friendly and professional but we were disappointed with the size of the room. Very small and cramped for two people with paper-thin walls so conversation could be heard from the next room. Apart from this, we enjoyed our stay.

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Vivienne, We are grateful for the time you took to review your recent stay. We regret that you were not entirely satisfied with the size of your room; on a future visit we would be happy to help you to find a room better suited to your requirements as we do have different sizes and categories. We are also sorry to hear that you were disturbed, please let us know of any concerns while you are on-site so that we may find a solution. The acknowledgement of the quality of service on the part of a recent guest is always appreciated and encourages us to continue with our efforts. We hope to welcome you back again before too long. Kind regards, Santiago Torres, Front Office Manager

"Birthday trip"

5
chaarlhiggins, Shropshire, United Kingdom 10/11/2021

I would like to thank Santiago for the assistance I received prior to the arrival. I emailed the hotel regarding I wanted to book for my boyfriends 30th birthday. He provided the best care I could ask for! He advised options on what I could put in the room to make it extra special and even when I ordered my own balloons to the hotel (which arrived faulty) he still managed to put some other balloons in the room for me. He emailed me with constant updates for this which I am so grateful for. Arriving at check in was perfect, staff were really friendly which makes the welcoming perfect. They advised at check in my room would be upgraded due to it being a special occasion which was also amazing!! The room was decorated so special with rose petals strawberries and balloons and of course the cleanliness was spot on. I cannot fault anything during our 2 night stay it was all around perfect! Thank you again Santiago and the team :)

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Guest, Thank you for this great review. It is a pleasure to know that we were able to exceed your expectations. We will not hesitate to let the team know the impact they had on your experience; it encourages us to continue delivering service excellence to all our guests. We are delighted to know that you enjoyed the upgrade and we were able to assist you in making sure that all your plans worked out perfectly. It would be wonderful to welcome you back on another occasion. Best wishes, Santiago Torres, Front Office Manager

"Home away from home"

5
MaxElia, Huntington, New York 02/11/2021

The hotel is great, clean, convenient location, beautiful neighborhood. BUT, the crew is beyond words. ALL OF THEM, always smiling, good mood, helpful, and extremely polite. A special word for the breakfast: can't miss it. Beautiful room, with great selection of food, and, you guessed it, great service. We will miss Nela! I will come back!!!

Hotel- cmanager, Propriétaire at The Caesar Hotel, responded to this review
Dear Guest, Thank you for reviewing your recent stay at our hotel. Your positive feedback inspires our team to continue making every experience here a memorable one for our guests. We are also really glad to hear that our breakfast buffet helped to start your day off the right way. We all look forward to the pleasure of welcoming you again. Kindest regards, Santiago Torres, Front Office Manager

"Best receptionist ever"

5
User 01/11/2021

This is the best hotel staffs I have ever experienced! Excellent service, wonderful attention and with heart and sincerity. I have been travelling for more than 15 years and never wrote a feedback, be it good or bad, though I had more than fair share of bad experience and at times, was really tempted to write to complain. However, my stay at The Caesar Hotel was so great that it prompted me, for the first time, to write in and compliment them, specially Nicole. The room is exquisite and location good. This is more than boutique, it's a one with class and service. I stayed for 2 days and enjoyed every minute of it! Highly recommended! I will definitely come back, be it business or holiday. I think it will be the perfect hotel for someone who wants a treat or celebrating an anniversay or special date

Hotel- cmanager, Propriétaire at The Caesar Hotel, responded to this review
Dear Catherine, Thank you for such a positive review. We are delighted that you enjoyed your stay with us and that you intend to return. We appreciate your kind comments about our team who work hard to ensure that we deliver the best service and always meet your expectations. We will be sure to let Nicole know how much of an impact she had on your experience. Our guest's satisfaction is our highest reward. Thank you for recommending us to other travellers. We hope to welcome you back in the future. Kind regards, Santiago Torres, Front Office Manager

"Overall, really good."

4
User 01/11/2021

Had a short break during the half term. Hotel was clean and very comfortable, rooms quite small and basic but nicely decorated and appointed. Staff were excellent, really helpful and quick to sort out the minor problem we had. Very tasty breakfasts, nice dining room. Great location, few minutes walk from Kensington Gardens and close to tube stations. Would definitely stay again.

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Richard, Thanks for taking the time to share your opinions on your visit to our hotel. We are glad that you had a pleasant stay with us, but, regret that you found your room to be smaller than you had expected. Thank you, nevertheless, for appreciating our location and the fact that our team quickly sorted out the concern you had. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We look forward to welcoming you back on a future occasion. Best wishes, Santiago Torres, Front Office Manager

"Friendly staff, rooms need work"

3
JHow1256, Norwich, United Kingdom 01/11/2021

Staff were very friendly and helpful, but at times we felt we struggled to get what we communicated (I.e. mix up with checking out). Rooms were very basic for the price, and ours lacked a high standard of cleanliness. Stains on the bottom of the duvet, dust on many surfaces, rust/wear in shower, and dead bug in the lights in the bathroom. Overall just expected a higher standard of cleanliness and attention to detail.

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Guest, Thank you for taking the time to share your feedback. We regret that our standards were not those we set ourselves. We would have gladly done another round of cleaning if we had known there were issues with your room. Please don't hesitate to inform our team members at the time so that we may take appropriate action. Rest assured, we have addressed your comments with our housekeeping team. We are happy that you received such a friendly and professional service from our team members but are disappointed there was some confusion about your checking out. We have taken good note of your concerns. Your feedback will help us make the necessary improvements. We hope we can provide you with an improved stay in the future. Kind regards, Santiago Torres, Front Office Manager

"Would recommend"

5
User 29/10/2021

I really enjoyed my stay here. The staff were so friendly and helpful. The meals and room service were always served in a timely manner. The room was very clean and the bed very comfortable. There location is pretty good as well! About 10mins walking distance to the following tube stations: Bayswater (circle and district lines), Queensway (Central line) and Lancaster gate (Central line).

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Guest, Thank you for such a positive review. Your satisfaction is our top priority, and the entire team will be thrilled to know all your expectations were met. We look forward to the pleasure of seeing you again on a future visit. All the best! Santiago Torres, Front Office Manager

"Loved it"

5
Quest01270949374, Wrea Green, United Kingdom 29/10/2021

Such amazing staff, so friendly and really efficient. We loved the room, lovely breakfast. Hotel a nice leisurely stroll to Paddington. Really quiet. Air conditioning in room, split level with a comfortable sofa. Would definitely go back.

"Wonderful hotel and staff make you feel very welcome. "

5
mickeysue2014, Swindon, United Kingdom 28/10/2021

What a lovely hotel, my daughter and myself have just come back from an over night stay, Firstly the staff here are wonderful, and will go above and beyond for you and make you feel very welcome. The rooms are lovely and clean, the bed is to die for my daughter said it's the best bed ever, and she wants one at home. It's about a 10min walk from Paddington station, and we got the big bus which there is a stop at the end of the road. We had evening dinner and breakfast her and the food was 1st class, my daughter loved the fact she could have pot of hot chocolate at breakfast. We would definitely recommend this hotel and we will be back to stay again very soon.

"Mrs Powell"

5
User 27/10/2021

My Mum and I went to London to see a show and stayed the night in Caesar's. We couldn't fault the hotel. All staff were friendly, helpful and caring. The room was clean. Lovely bedding, towels, dressing gowns and nice and quiet. Breakfast was fabulous again with very attentive staff. We hope to visit again.

"5 nights in Standard Room"

4
krissylivestowander, Burbank, California 26/10/2021

Location: Definitely 5 stars, you are ~10 minute walk to Paddington Station where you could take the Heathrow Express to get to the airport in less than 45 minutes. The hotel is also near the bus stop and tube stations. In 5 minutes, you'll be able to walk through a street of shops and restaurants. I felt really safe walking around on my own to get to places. Room: I had a pleasant 5 night stay. The room is smaller than expected but it did have everything I needed. The bed was somewhat comfortable. The pillows and blankets are clean and fresh. Since the hotel is small and there a lot of rooms in a floor, you'll hear the doors open and close from another rooms. I was beside the housekeeper's room so I heard much but didn't really bothered me during my stay. I was placed in with the windows. I initially thought you could open wide to get out but you can't. You could still open it in a degree to get some air. I hope they could powerwash the balcony. Bathroom: it is modernized. Howevever, the shower glass could be improved. It is so short that the water splashes out, leaving the rug to soaked all the time. Reception: everyone was warm and delightful. The staff are so genuine and courteous. Value: if you are looking for a hotel that is accessible to the tourist locations, tube and bus stations and shops, this is a great deal. I wish I upgraded my room since I stayed more in my room.

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Krissy, Thanks very much for leaving this review. A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding our high standards. Please know that we have rooms of various sizes, and we would be happy to assist you in choosing a larger one for your next visit. We appreciate your feedback and will be considering your comments. We are delighted that you had such a pleasant stay at our hotel. It would be a pleasure to welcome you for another enjoyable stay. Best wishes, Santiago Torres, Front Office Manager

"Great hotel with fantastic staff"

5
timr733, Chester, United Kingdom 17/10/2021

This is a lovely hotel and is thoroughly recommended. Clean, modern, good facilities and great location, very near Hyde Park. The service is exceptional and ALL of the staff are extremely pleasant and helpful. Breakfast is excellent. Easy walking distance to a number of tube stations and no problem to walk to Oxford Street.

"Lovely hotel in London"

5
User 15/10/2021

We were at this hotel for business, al also some fun of course! Location in great, very quiet although being in London. Check photos and virtual tours to look at the spaces, very nice Victorian building, but the staff!!! We couldn't feel more welcome, anything we needed and much more, big smiles everywhere and I think they really feel part of the company! Brilliant!

"A PERFECT HOTEL"

5
User 12/10/2021

Chosen for its ten minute walking proximity from Paddington Station it did not disappoint, as The Caesar hotel far exceeded my expectations. I really could not fault it. After a forty year gap from my last visit to London I was quite apprehensive, but the friendliness and warmth of the hotel reception soon put me at ease on my arrival. The interior decor is very pleasant with clean lines and decorated with beautiful mosaic wall plaques and uncluttered furniture - in fact everything a boutique hotel is about. I had a super room overlooking the central gardens of the road which was surprisingly quiet even with the window open. A very comfortable bed and everything provided right down to a little bottle of sanitizer and nail kit in the bathroom along with all the other bits and bobs for your comfort. Breakfast was superb with so much to chose from on the buffet table. Cheeses, meats, fruits yogurts, cereals, fruit juices, nuts, breads and so much more I can't even remember! You could also have a cooked breakfast if you wished but as I'm not a big breakfast eater the homemade muesli and pro-biotic homemade yogurt, coffee and fresh orange provided me with the perfect start to the day. On my last day I treated myself to a full cooked breakfast (minus the black pudding and baked beans which I chose not to have) and it was delicious. The breakfast staff were so warm and welcoming and went overboard to attend to whatever I needed. I shall miss their cheerful smiles in the morning! This hotel treats you as an individual and not as a lot of hotels - a number. I had a lovely personal letter in my room on my arrival which wished me a very pleasant stay after a forty year absence from London which was very much appreciated. If I ever get to visit London again The Caesar will be where I would chose without hesitation as everything about it was just perfect for me. A little oasis from the madcap hubbub of London!

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Annie, Thank you for such a positive review. It's a pleasure to know how much you enjoyed your stay and that all your expectations were met after 40 ears absence from London. Our team very much appreciate your kind words. It is very rewarding and inspires us to continue with our effort in delivering memorable stays. We look forward to welcoming you back on future occasions. Best wishes, Santiago Torres, Front Office Manager

"Brilliant hospitality, amazing staff"

5
User 12/10/2021

The hotel is in an ideal location, quiet but close to the city centre. The staff are very welcoming and friendly, and provide excellent customer service. Overall, the rooms are very clean and well presented, as well as the hotel lobby and breakfast bar. The food was very tasty, with lots of different choices from the buffet. Overall, an amazing experience. Will be returning in the future

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Natalian, Many thanks for your review. Your kind words about our hard-working team are much appreciated, as providing our guests with high standards of service is of the utmost importance to us. We are glad to hear that our location was convenient for you and that you appreciated our high standards. The entire team look forward to seeing you again. Kind regards, Santiago Torres, Front Office Manager

"Great staff and immaculate surroundings"

5
User 11/10/2021

I've been told the hotel is to be upgraded which is great but I enjoyed it as is. The room was small but had everything you needed, fridge, dressing gown etc. The room was spotlessly clean and immaculate paintwork. The only negatives - there was no mirror in the room, only in the bathroom and I could hear those above me moving around. That however didn't stop us from loving this hotel and it's location. Its an easy walk to Hyde Park and Tube station and not in a noisy location. The breakfast was really nice and lots to choose from. The staff were amazing and friendly, especially Magda and her colleagues in the dining room. They offered great service, warmth and a real love of people. We will be back.

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Janinne, Thanks very much for such a positive review. We have taken note of all your comments, and it was a pleasure to learn that you enjoyed your visit. We especially appreciate your mention of our team members. Please know that we will pass along your compliments to Magda and the rest of the team, and this will be a great reward for us all. We look forward to welcoming you back for another memorable experience. Best regards, Santiago Torres, Front Office Manager

"Amazing"

4
User 08/10/2021

Everything was amazing from the minute we walked in to the minute we left. Staff where excellent remembered our names aswell really welcoming can not wait to go back. Perfect location not noisy at night. Really close to the train station. Only down fall no hotel parking.

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Guest, Thank you for sharing your feedback. We are delighted to hear that you received such fantastic service from our team and will be sure to share your feedback with them as it will make their day to learn that their efforts are appreciated by our guests. We would like to inform you that our Front Desk Team is always willing to help you and recommend the closest parking spot. We would be pleased to welcome you back on future occasions. Kind regards, Santiago Torres, Front Office Manager

"My stay at the Caesars"

5
User 08/10/2021

I loved my stay here, my flight to London arrived earlier then expected and I was a bit nervous about whether I'd be allowed to check in earlier, the receptionist was more then happy to let me check in few hours prior, very grateful for that! Breakfast and other food was amazing as well, only thing that was a little difficult was the size of the room, seemed a bit cramped to me, too many things a little clustered together, but for a single person staying like me, it shouldn't be too much of an issue. Loved my stay, if I'm ever in London again, this is where I'll stay for sure!

"Great hotel"

5
User 07/10/2021

We stayed 1-5 Oct 2021 and had a great weekend. Location very good, only 10 mins walk from Paddington Tube Station The rooms were clean and comfortable. The reception and dining room staff could not do enough for you. The breakfasts were excellent and the choice of food could not be faulted. Excellent service from all the staff and would not hesitate to stay here again

"A wonderful find near Hyde Park"

5
R41TYjulied, Edinburgh, United Kingdom 06/10/2021

Right from the moment of entering the property there was a very welcoming vibe. Check in was easy and efficient, the room was very spacious and had all the facilities one would hope for. The breakfast experience was very good, the staff all well equipped to del with my request and the spread was remarkable. A thoroughly perfect stay.

"Great Location & Friendly Staff"

4
johnbL5523SU, Northern Ireland, United Kingdom 27/09/2021

I stayed in this hotel for 2 nights with my wife while on a weekend break. We booked this hotel as it was only 10 minutes walk from Paddington Train Station. It's location was perfect as it was a short walk to other Underground Stations which meant getting around the sights was easy. Check in was excellent, we received a warm friendly welcome which set the tone for the hotel. As we arrived early our room wasn't ready. We were able to leave our bags with at reception. Our room was small, not much room, but it was very clean. The space wasn't an issue as we spent little time there. We stored our cases below the bed as there wasn't any other place to keep them. Breakfast was excellent, great selection, attentive and friendly service and great value. I will stay at this hotel again. If you're looking for a base near Paddington I would recommend this hotel.

Hotel- cmanager, Propriétaire at The Caesar Hotel, responded to this review
Dear John, Thank you for sharing your feedback about your recent experience. We are pleased that our location met your needs and are delighted that you had an enjoyable and comfortable stay with all your expectations met and, in some cases, exceeded. Your mention of our team's attentive service is truly appreciated and inspires us to constantly improve our performance. We hope that we have the pleasure of seeing you again in the future. Kind regards, Santiago Torres, Front Office Manager

"Great boutique hotel stay"

5
Freeperson01, San Diego, California 23/09/2021

Safe and secure in a time of Covid. All the staff showed hospitality ---helpful and friendly. Rooms were excellent and very clean — but yes the beds are small. The bathrooms and overall feel made up for this for us, but people might want to confirm the size if they require a larger bed.

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Guest, Thank you for taking the time to share your review. We regret that the size of your bed was not completely to your liking, we do have different room sizes with larger beds and would be happy to help you find a room better suited to your requirements on your next visit. Nevertheless, we are delighted to know that you enjoyed so much of our hotel and that our team impacted your stay with their friendly and professional service. Thank you for appreciating our high standards. We hope to have the pleasure of welcoming you again. Kind regards, Santiago Torres, Front Office Manager

"Great location"

5
User 20/09/2021

We loved our stay at The Caesar in London. Close to The Underground, beautiful Hyde Park and shopping, but on a lovely, quiet street. Friendly staff, clean rooms and great atmosphere. We will be back!

Hotel- cmanager, Propriétaire at The Caesar Hotel, responded to this review
Dear Marissa, We appreciate that you took the time to review your recent stay. We are thrilled to hear that you enjoyed your stay with us so much that you intend to return. From our convenient and calm location to our quality facilities and service, we are happy that we met all of your expectations. It would be our pleasure to have you return for another memorable experience! Best wishes, Santiago Torres, Front Office Manager

"Not the best"

3
User 20/09/2021

We had booked a deluxe room but apart from a little extra space there wasn't much deluxe about it. The room had a dated shower over bath which was dirty on arrival. Also the view out of the room was the back of some apartments and air con units. Also the noise from above and the corridor was loud despite the hotel claiming to have sound proofed rooms. To top it off, which isn't fault of the hotel, but someone close to us was smoking in their room which made the corridor stink.

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear David, Thank you for taking the time to share your review. We work hard to provide all our guests with a pleasant experience and it is disappointing to hear that your recent stay with us fell short of your expectations. We regret you did not inform us of these issues while on-site so that we could have taken immediate action. We do have varying categories of rooms with different views. We would have been happy to help you find a room better suited to your requirements. Please let us know your preferences on your next visit. We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards, Santiago Torres, Front Office Manager

"Family Visit"

5
wendy g, Crete, Greece 19/09/2021

We have visited London many times & usually stop around the Trafalgar Square area, this time our usual hotel was full for our dates, so we decided to try a different area & reading the excellent reviews for the Caesar Hotel we decided to give it a try, so glad we did, what an absolutely beautiful hotel, immaculately clean in all areas, we had two executive rooms, both rooms looked out on to the road, we were a little worried about noise at night, but as it was mainly residential there was no noise at all, the bedroom had plenty of space, one of the comfiest beds I have slept in, slippers & bottled water were provided, the bathroom had everything we needed, great shower, large fluffy towels, usually I take my own toiletries as hotel ones tend to be a little harsh, not here though, the ones provided were from the White Company, great selection, also a bottle of hand sanitiser which was thoughtful of the hotel & smelt lovely. Breakfast was amazing, beautiful dining room, great choice of hot or cold food, the staff were lovely, so friendly & helpful. There is a small gym & sauna, we didn't have time to try, also the bar looked lovely, but we were so busy we didn't have time to try it out, maybe next time! The hotel is in a great location close to the underground, parks & plenty of shops, my daughter, her friend & myself felt very safe walking in the area even at night. The best asset to this hotel is the staff, everyone of them was so helpful & friendly, I had sent a couple of emails before booking asking about location, transportation etc as we had to travel to a different area for an appointment, I received really helpful replies that put my mind at rest. The only disappointment I had & it is a very small one, until the last day I didn't realise that they had a great choice for room service as I didn't have a menu in my room & only saw the one in my daughters room when we were going home, I will know for next time. I will definitely be returning to the Caesar Hotel, I'm so glad we discovered this lovely hotel.

Hotel- cmanager, Owner at The Caesar Hotel, responded to this review
Dear Wendy, Thank you so much for your detailed and positive review. Please accept our apologies for not leaving a room service menu in your room, as we would have loved for you to have had the opportunity of trying some of our offerings. We are delighted that you had an enjoyable and comfortable stay and that your expectations were met and, in some cases, exceeded. We work hard to ensure the total satisfaction of all our guests and your appreciation of the warm welcome you received is a reward for our efforts. We look forward to your next visit with great pleasure. Kindest regards, Santiago Torres, Front Office Manager

"Thoroughly Enjoyable Stay at an Excellent Hotel"

5
Ken S, Rugby, United Kingdom 18/09/2021

My wife and I stayed three nights at the Caesar Hotel as part of a ‘three for two' promotion from Best Western Hotels, and we enjoyed every minute of our stay. A nice touch was a complimentary half bottle of red wine in our room on the first night – thank you, Caesar Hotel. We had a standard double room on the first floor. Although the room was not overly large, it was plenty big enough for our needs and had a full king size bed. The bedroom was light, airy and spotlessly clean. And unlike other hotels where we stayed post-covid, the room was cleaned every day. As with all Best western Hotels, the hotel staff were polite, pleasant and helpful. It is the staff that make staying at their hotels such an enjoyable experience. A special mention goes to Janeth and, particularly, Nela who looked after us very well at breakfast – thank you, ladies. The breakfast was wonderful. There was an extensive cold buffet with a Spanish influence. In addition, there was an a la carte hot menu that included a full English breakfast, a vegetarian English breakfast, an assortment of omelettes, smoked salmon on toast, and churros with hot chocolate sauce. The hot dishes were all individually cooked to order and they were, without exception, delicious. The hotel has a well-stocked bar, although it was no open every evening during our stay. Dinner is also served in the bar; it looked delicious, but as we did not sample the food it is not possible to comment further. The hotel is just a 10-minute walk from Queensway underground station on the Central Line, so getting into the heart of the West End and visiting the main London sites is no problem. We thoroughly enjoyed our stay at the Caesar Hotel, and have already booked another visit for next year.

Hotel- cmanager, Propriétaire at The Caesar Hotel, responded to this review
Dear Ken, Thanks for this detailed review about your recent stay. It is great for us to know that you had a wonderful stay and appreciated the high standards which we strive to maintain. We take pride in the high level of personal service we offer, so it is really rewarding to receive your positive feedback about our team members; we will be sure to pass on your kind words to Janeth and Nela. We recognize the importance of starting the day off right with a tasty breakfast, and we are glad that enjoyed it. We look forward to welcoming you for an another pleasant stay. Best wishes. Santiago Torres, Front Office Manager

"Great Stay!"

5
User 17/09/2021

It was a short but great stay. It felt like I was home. I had a room on the top floor (411). It was a small cozy room with good natural lighting. I was working remote and did not have an issue with internet connect the whole stay. Very efficient. Thank you again to the front desk and housekeeping for the great accommodations. I will be back!

"Fabulous Stay"

5
JDandLD2009, Weston super Mare, United Kingdom 16/09/2021

We chose the Caesar for its close proximity to Paddington station, it was less than 10 minutes walk from the station in a lovely quiet area. We were more than happy with the room, although small it was designed to make the most of all the space, it had a small stylish bathroom and a lovely comfortable bed and pillows. Our stay included a breakfast which was nicely cooked and there were plenty of choices on offer for the continental buffet. The staff in the breakfast room were very attentive and friendly. All in all we had a fabulous stay at the Caesar and we will definitely book to stay again. Highly recommend this boutique hotel

"Always an excellent stay in the heart of London"

5
scohar70, Purcellville, Virginia 16/09/2021

I love this hotel. I have been staying there for many years. It is my Go-To business hotel. The rooms are not large, but they're clean, and nice and the bathrooms are very modern and well appointed. It is just minute walks from three big Underground stations, and close to Hyde Park and restaurants on Queensway. Love it there and will continue staying there in the future. Also, very quiet neighborhood at night, so you can sleep with the windows open.

"Perfect couples getaway"

5
MadameWolfgang, London, United Kingdom 14/09/2021

The service was amazing; the staff were polite, respectful and very helpful. the room was fresh and clean and all my requests were fulfilled by the team. My partner and I had a lovely weekend city break and the Caesar hotel added a touch of class and comfort to a perfect weekend.

"The Caeser Hotel Stay"

5
User 13/09/2021

The staff and customer care was beyond 5* From the hotel reception staff to the people working on the breakfast bar they all were absolutely amazing and genuinely helpful with smiles! This trip was a treat for my niece and she thoroughly enjoyed it. We were upgraded complimentary and it was my Nieces birthday it was a joy to find a card from the hotel staff upon arrival. Every little detail was taken care of. I have to say this was one of my best stays in a hotel and I would definitely 100% book again and recommend anyone else to book too!

"Great Hotel in a great location."

5
_raylawt64, Swindon, United Kingdom 10/09/2021

We enjoyed a lovely stay in this very nice hotel with excellent facilities and a large comfortable room. Excellent location within walking distance of many attractions and local restaurants with easy access to the Underground for visiting Central London.

"Review"

5
User 09/09/2021

THE CAESAR HOTEL!!! Remember this name as this is the best hotel in London! Prices are excellent, I have stayed with my friend for a weekend and honestly I am so happy we found this place. I will start from check in- Nicole in the lobby gave us our room keys!!! all with help a friendly and professional way. We felt special from the beginning to the end. Beautiful lobby and computer with printers - all free to use for guests- surly can make you feel like you home. The room was lovely, super clean with most comfortable bed I have ever slept on! and OMG love they pillows!!!:))) bathroom with shower very clean. Later on, Nicole at the Reception was very helpful in directing us to nice pub and club, so we have great night out as well. Tea, coffee and milk in the room! It's s really like they thought of everything to please your stay! We tried food room service as well and in 20 min was delivered to our room! Overall I had the best stay ever in London!!! and definitely will back there and will recomend this peace of heaven in cental London to everyone!!:) THANK YOU THE CAESAR HOTEL !:)

"Another excellent stay"

5
User 06/09/2021

Great value for money. Wonderful staff and good location, central but quiet. Rooms are small (even Executive rooms). Theres a problem with the mini frdiges which dont keep items cool and the temperature control in the shower is useless - you only get very hot water! Otherwise, nice place to stay and will continue to book this hotel.

Hotel- cmanager, Propriétaire at The Caesar Hotel, responded to this review
Dear Guest, Thank you for your review. We are glad to hear that you had a pleasant experience, and we have duly noted your feedback about the room so that we may look into these matters. Thank you for letting us know that you intend to return. This is our greatest reward and encourages us all to continue raising the bar. We look forward to having you return. Kind regards, Santiago Torres, Front Office Manager

"Faultless"

5
rjhall, Norwich, United Kingdom 27/08/2021

Another fabulous stay at the Caesar, Wonderful staff in a nice neighbourhood. Nice walks from the doorstep and five minutes from the underground station and an excellent choice of restaurants nearby .

"England v India @ Lords"

5
User 26/08/2021

My partner and I visited London whilst watching England v India, with the hotel being ideally located for those that are willing to walk everywhere. Thank you for a lovely long weekend, the service was faultless throughout and it was nice to see a welcoming front of house team which is always the case at other hotels. We will most definetly be staying again when we visit London.

"Excellent and good value"

5
Serdeau, Paris, France 24/08/2021

Situated in a distinguished looking and quiet terrace in Bayswater, a few minutes from Hyde Park and Queensway and Bayswater tubes, we had a very friendly welcome from two nice ladies at reception. Rooms had been booked via Booking.com at a very favourable rate. Bright and clean entrance and reception, our single rooms were comfortable and well appointed with shining bathrooms and the only slight disadvantage was the limited wardrobe space, but at the price this was easily overlooked. Everything was spotless and the bed comfortable. Did not need breakfast, which was extra. Would certainly return!

"Great value overall, a slight lack of attention to detail"

5
User 24/08/2021

Overall a great hotel, based around 5 minutes from Paddington station, perfect spot. Nice room but came with a few drawbacks: we found a few hairs that clearly weren't ours and the corridors were, at times, a little noisy. Minor complaints really, great spot!

Hotel- cmanager, Propriétaire at The Caesar Hotel, responded to this review
Hello, Thank you for reviewing your recent stay at The Caesar, London. We are delighted that you had an enjoyable stay with us. Please rest assured that we have passed your feedback regarding your room on to our housekeeping team, and we thank you for bringing this to our attention. It would be a pleasure to have you return. Best wishes, Santiago Torres, Front Office Manager

"Great Hotel"

4
Hackers1972, Belfast, United Kingdom 22/08/2021

Great location, quiet and residential but 5-10 minute walk to Paddington station. Staff were all very friendly from the receptionists to the restaurant staff. Decent WiFi, clean and modern reception. Breakfast was very nice and two lovely ladies were very pleasant and attentive. The only slight downside were the rooms, we had two but I felt were very basic for a four star hotel with just a safe and a kettle and nothing much else. Quiet small and looked a bit worn. Air conditioning was a good bonus though. I just stayed at the Clayton in Dublin, also four star and had a safe, iron, ironing board, kettle, hair dryer and was spacious and modern. Saying that, I wouldn't hesitate to return to The Caesar. A response to an initial review states the rooms are set to be refurbished. The next time I head to London, I will definitely consider this hotel again.

"3 nights stay"

5
User 20/08/2021

I have never bothered to write a review before about our previous trips or holidays but after staying at the Ceasar Hotel I felt I needed to A Fantastic hotel in a perfect location. Happy welcoming reception. Prompt check in. Spotless rooms. High quality service and quality food for Breakfast. Perfect for Hyde Park (2mins) Lancaster Gate Underground (8 mins) Queensway Underground (10mins) Marble Arch(20mins) This is the first time my wife has ever said that she would be happy to walk from either destination listed to the hotel on her own at night without being worried in London.

"Wonderful Weekend!"

5
BJ7Staffs_, Staffs. 20/08/2021

Myself, my husband, son and daughter stayed here last weekend. Such a beautiful hotel, impeccably clean, bright and welcoming - all staff were very attentive, informative and treated us like family. We booked a double room and a twin room, both were very sufficient for our needs with White Company toiletries and slippers which was a nice touch. The air con unit was very welcoming too and soon cooled the rooms for us. The beds and pillows were incredibly comfortable, and we all had a good nights sleep. There is an amazing breakfast buffet, served in a bright airy restaurant, all tables are laid with white linen tablecloths and linen napkins with a red rose placed in the centre of the table. Top marks to Florentina who took our cooked breakfast order and was very courteous and friendly, even when I changed my mind about how my eggs were to be cooked, lovely lady. The cooked breakfast was amazing and set us up for the day ahead. As we were sightseeing on the Sunday morning, we left our bags at reception, came back at midday, freshened up as we were then going to Buckingham Palace Gardens for a picnic - we then returned early evening and collected our belongings and sadly said Goodbye. We all said we would definitely return to this beautiful hotel, and would totally recommend to others. You will not be disappointed if you choose to stay here.

"Excellent experience"

5
User 18/08/2021

Amazing experience!!! Rarely place to be find! Excellent Quality and customer service. Details of every each part of the hotel is delightful no one in London can do better on my opinion. Some places may have they stars but won't even fit that highest level of doing well with the heart no matter how days can be challenging for some. Professionalism and human being quality with the elegance of attitude without being too much or not enough. Discreet place and quiet place I recommended this place don't look anywhere else but with the Caesar unless you wish an average experience instead. I'd come back definitely again. Thank you to be exciting.

"Good family friendly hotel"

4
Journey02262291507, Birmingham, United Kingdom 18/08/2021

4/5 Nice and clean. I came for a short staycation with the family and staff seemed to be well coming. Good location. Hyde/Kensington park we're just across the road. Only thing I found strange was that room toilets didn't not have locks. Other than that, I would be happy to be back again.

"Perfect stay..."

5
User 17/08/2021

Just excellent from start to finish, the hotel itself ,ALL staff, accessibility and importantly value for money .. well done to you all loved the quiet bar area, upgraded rooms and the breakfast with red rose at each table.. master stroke definitely will be back

"Love it"

5
MoohanTerry, Oxford, United Kingdom 12/08/2021

Love it here! I first discovered this hotel when I used to occasionally stay overnight in London for work. My first booking was via Hotwire , where you don't know the hotel before you book since then I've stated s few times. My recent stay was different, my sister was visiting from Scotland so I came to spend time in London with her. I had a lovely spacious room and was able to work comfortably there. Breakfast was wonderful and the staff could not be friendlier. My sister was initially staying in another hotel close by, however, she felt unsafe with drug deals taking place and loud music played h til 3am. She moved to the Caesar and lived it. The location is great, walking distance to various tube stations, Hyde Park a short stroll away and just minutes from Paddington. Thank you for a Wonderful stay

"Fab hotel in the heart of London"

5
User 11/08/2021

Honestly couldn't fault this hotel. The staff were very friendly and super helpful. Make sure you include breakfast as the team and food are a really pleasant way to begin the day. Rooms are very clean and have opening windows and air con (a relief in August). We had an amazing deal that included a cooked breakfast. Good location too in a nice area near Kensington Gardens. Closest tube is Queensway. Currently issues on some tube lines, so check before travel.

"Great location, rooms and overall value for your money"

5
sebastiankaz23, Miami, Florida 10/08/2021

this hotel is very conveniently located. Both common areas and rooms and fully renovated and they are very nice. Great breakfast and service in every area. While it is not that small, it has the feel of a boutique hotel.

"What a find, great hotel with beautiful rooms"

5
User 08/08/2021

We booked this as a last min break and we're not disappointed. We choose a standard room which was beautifully decorated and very quiet. The hotel was immaculate with friendly staff. It has a lovely bar, with a nice choice of wines and the tapas was great. 5 mins walk to Queensway tube which is 3 stops to Bond Street. Will definitely come back

"Cute quiet hotel right in Hyde park"

5
Shesneverhome, Charlotte, North Carolina 07/08/2021

The customer service is amazing. Everyone is friendly. I booked my room through Airbnb. I have a really spacious room with an outside patio. The reception is not that great down stairs in the basement but for the most part iPhone to iPhone works. WiFi is available too. Room service is really good the kitchen. It was a good feeling to know I had a safe haven during this COVID era while traveling Thank you! Also great coffee shop and little convenient store within walking distance.

Hotel- cmanager, Propriétaire at The Caesar Hotel, responded to this review
Dear Guest, Thank you for your positive feedback. We do our best to create a welcoming environment, and we're so glad that you had a great stay with us. This is very rewarding for our entire team. We look forward to welcoming you back on future occasions. Best wishes, Santiago Torres, Front Office Manager

"Summer break"

5
1000Suzi, Aldbrough, United Kingdom 05/08/2021

We have just returned from here , we stayed 3 nights , lovely hotel , nice quiet location but still very close to everything, rooms very nice and good size air con and safe , excellent breakfast , very clean and staff very helpful , would definitely recommend.

"Nice staff but tiny rooms"

3
Kay11201, Gloucester, United Kingdom 31/07/2021

Room and bathroom was so small - barely could move around. Breakfast was ok. Staff were friendly and made a birthday card for my boyfriend for his bday which was a nice touch. The bed was not comfortable unfortunately and we would not return due to the cramped room. It's just not what I would expect from a 4*.

Hotel- cmanager, Propriétaire at The Caesar Hotel, responded to this review
Dear Kay, Thank you for taking to share your review. We are sorry that you were a little disappointed with the size of your room and we wish that you had informed us of any concerns during your stay. As we do offer rooms of different sizes, perhaps our team may assist you in selecting one of our larger rooms on your next visit? Nevertheless, it's a pleasure to know you appreciated our tasty breakfast, which we hope helped to get your day off to a great start as well as our friendly staff who work hard to deliver a memorable guest experience. We look forward to welcoming you back in the future. Best wishes, Santiago Torres, Front Office Manager

"Excellent Service"

5
SamYvo, Gosport, United Kingdom 30/07/2021

Last week I stayed in The Caesar's Hotel, Hyde Park. Well what can I say…… It was a lovely hotel, very clean and modern. The staff were absolutely amazing, they were all very friendly and attentive. Nothing was too much trouble. The restaurant for breakfast was light and airy and so much choice was on offer, with cereal, fruit, pastries, cold meats and more as well as a cooked breakfast and even churros. Magda from the restaurant is a great asset to this hotel, she was super friendly and took the time to chat to us. Very highly recommend.

"Home away from Home"

4
LelynLegend, London, United Kingdom 30/07/2021

I have always been a big fan of The Caesar and opted to stay with them again to celebrate my birthday this year and as always they have accomodated all my pre requisites which included allocation of my favourite room with an added surprise birthday card and small trinket wooden box of chocolates!! I would recommend The Caesar for having very helpful staff, super comfy bed, newly refurbished rooms, for being pet friendly, convenient location for London underground, bus stops and all amenities (Bayswater, Queensway and Lancaster tube stations, 5mins walk to Hyde Park, close to Notting Hill and Portobello Road), and over all very good standard!! Thank You, The Caesar and the whole Team!!

"5 day stay in the Caesar hotel in a double room 3rd floor."

5
mirtosat, Monmouth, United Kingdom 28/07/2021

I stayed here with my partner for a 5 day holiday in London. The staff are excellent, helpful and efficient. The room and public areas were clean and well decorated with classic clean looks. Air conditioning worked well as it was hot on or visit to London also easy to operate. I enjoyed both the cooked and buffet breakfast in the restaurant. I didn't use the gym as I used the Santander cycles during the day with 2 stations close by. Convenient for both buses and tube stations. Quiet at night times so perfect for sleeping after busy days. I would be happy to return on my next visit to London.

Hotel- cmanager, Propriétaire at The Caesar Hotel, responded to this review
Dear Mirtosat, Thank you for your kind review. The comfort and satisfaction of our guests are of the utmost importance to us, and we are delighted that you enjoyed so much of your time at our hotel. We look forward to the pleasure of seeing you again. Kind regards, Santiago Torres, Front Office Manager

"Excellent Friendly Service"

5
Vivien_Ball, Portsmouth, United Kingdom 26/07/2021

Lovely clean and quiet hotel with exceptional staff. Really friendly and knowledgeable receptionists, cleaning service was brilliant and breakfast / waiting staff very professional. Great location for the tube in three local directions. Went for a picnic in Hyde Park which is in walking distance. Didn't use the gym or sauna but it looked in great condition.

"Amazing place to stay"

5
User 26/07/2021

My boyfriend and I have stayed at the Caesar Hotel for 2 weeks and the service was excellent! The cleaners/reception staff were very welcoming and kind to us. They provided us for anything that we asked for such as; clean towels, cutlery and clean sheets which was great! All the staff were friendly and the location was highly pleasant. The bed was also super comfy and luxurious. This stay was delightful and outstanding, we will be coming back again!

Hotel- cmanager, Propriétaire at The Caesar Hotel, responded to this review
Dear Kyle, Thank you for sharing your review. We understand the importance of a quality bed for a good night's sleep, and we're so glad that we were able to meet your expectations. Your mention of our team members is much appreciated. We strive to create a memorable experience for every guest, and this will encourage us to keep up the good work. We look forward to seeing you again soon. Kind regards, Santiago Torres, Front Office Manager

"Quality"

5
User 14/07/2021

One for life, using this hotel again 100%. Location wise awesome easy and reachable to town centre, cleanliness top, staff were amazing they assure everything goes so smoothly for you. Tidy, comfy and price worthy

Hotel- cmanager, Propriétaire at The Caesar Hotel, responded to this review
Dear Guest, Many thanks for your review. We are glad that you enjoyed your stay with us and that you found our location was ideal for your requirements. Thanks for letting us know that our team members made such an impact on your stay, this will inspire them to continue upholding our high standards of service. We look forward to welcoming you back soon. Kind regards, Santiago Torres, Front Office Manager

"Excellent stay!"

5
User 12/07/2021

The service and friendliness of staff is excellent. Stayed for 9 nights and made me feel at home during my stay. Definitely a place I will be staying at for any future trips. Within walking distance to Kensington Palace which is a plus, very nice neighborhood!

Hotel- cmanager, Propriétaire at The Caesar Hotel, responded to this review
Dear Guera, Thank you for such a positive review! Our team truly appreciates your compliments and are delighted to hear that your overall stay with us was pleasant and you found our location ideal for visiting the city. We look forward to welcoming you back on a future visit. Kind regards, Santiago Torres, Front Office Manager

"Book this hotel!"

5
sparky174b, Filton, United Kingdom 06/07/2021

Great location, easy tube access. Phenomenal staff, they really make you feel welcome and are happy to help with any inquiries. Room service breakfast was so fresh, yum! Can't wait to book again. Oh, and make sure you don't miss the flamenco dancer in the bar, so much fun, and have some delicious tapas and sangria.

Hotel- cmanager, Propriétaire at The Caesar Hotel, responded to this review
Dear Guest, We appreciate that you took the time to review your recent stay. We are delighted that you had a pleasant experience during your stay with us and appreciate your kind feedback. We are delighted that the selection on our room service breakfast helped start your day off just right. We take pride in the high level of personal service we offer so it's really rewarding to receive your positive feedback about our team and Kerema (the flamenco dancer) will be pleased to have been acknowledged. We hope to welcome you back soon. Best wishes, Santiago Torres, Front Office Manager

"July2021 Stay"

5
User 04/07/2021

Very nice and helpful receptionist Kremena who called to check if room was fine, made sure check-in was easy and quick. Breakfast service waiters Florentina & her colleague were very friendly and helpful.

Hotel- cmanager, Propriétaire at The Caesar Hotel, responded to this review
Dear Guest, Thank you for taking the time to review your stay. I will be sure to pass along your compliments to our team and particularly to Kremena and Florentina. It encourages us to continue to maintain the high standards of service we set ourselves. We look forward to seeing you again. Best wishes, Santiago Torres, Front Office Manager

"Complimentary sangria"

5
hayneka, Liverpool, United Kingdom 29/06/2021

On arrival at 12:30pm we were surprised that they allowed us to check in as our room was ready. This was a godsend after travelling to London. At 5pm when the bar opened we received a complimentary glass of sangria which was a lovely touch. The hotel is on a quiet street with a very short walk to Hyde Park and a 5 minute walk to the tune for the centre of London. The hotel was very clean and the reception smelt wonderful. Our room was quite small but very comfortable and we didn't need any extra space. We especially liked the covid pack with the hand sanitiser in our room as we had forgotten ours. Breakfast was a buffet style served by the staff due to covid. We actually liked this as it meant the restaurant was much quieter and there weren't lots of people walking around. The lady with the dark hair at breakfast was very attentive and friendly and a credit to the hotel. We would definitely stay here again

Hotel- cmanager, Propriétaire at The Caesar Hotel, responded to this review
Dear Guest, Thank you so much for taking time to share such a positive review. We are delighted that you enjoyed your stay with us so much that you intend to return and we are pleased that you appreciated the changes we have made to ensure our guests' safety during these difficult times. Our guest's satisfaction is our highest reward. We look forward to the pleasure of welcoming you back. Best wishes, Santiago Torres, Front Office Manager

"Great Hotel"

5
User 28/06/2021

Excellent location and friendly staff. We arrived early at 10amand did not expect to have a room ready but the staff were very good and found us a room. Considering we were travelling from 3am it was a welcome relief. Would recommend.

Hotel- cmanager, Propriétaire at The Caesar Hotel, responded to this review
Dear Kieran, Please accept our sincere thanks. We are delighted that you had a pleasant experience during your stay with us and thank you for your kind comments about the welcome you received from our team who did their best to ensure your needs were catered for. Your recommendation is appreciated. We look forward to the pleasure of welcoming you again, Best regards, Santiago Torres, Front Office Manager

"Would Recommend"

5
User 28/06/2021

Lovely hotel - modern rooms and very helpful staff. They made mine and my husbands anniversary very special. Location is central - easy access to the train station Queensway. Santander bikes are close by so you can ride around Hyde Park.

Hotel- cmanager, Propriétaire at The Caesar Hotel, responded to this review
Dear Ameena, Thank you for your kind review. We are delighted that we were able to help in making your Anniversary memorable! Knowing you had a perfect stay is the best reward for our team; your recommendation is the icing on the cake. We look forward to welcoming you in the future. Best regards, Santiago Torres, Front Office Manager

"Great hotel"

5
User 27/06/2021

I recently stayed here for one night as part of a business trip. The staff at reception were very polite and professional, check in was easy and I was offered assistance with my luggage. The room itself was very nice, modern but comfortable, immaculately clean and quiet, so I slept very well. All in all I found this hotel to be very nice and good value for money (which isn't always easy to find considering the sea of hotels in London). I would definitely stay here again!

Hotel- cmanager, Propriétaire at The Caesar Hotel, responded to this review
Dear Tanja, Thank you for your positive feedback. We are delighted that you had a great stay with us and appreciated your comfortable room. Your kind mention of our high standards and our team are especially rewarding and inspires us to continue providing excellent service. We look forward to welcoming you back on future occasions. Best wishes, Santiago Torres, Front Office Manager

"My city break"

4
bmagee55, County Antrim, United Kingdom 27/06/2021

Hotel is well situated in a quiet area of London with close access to Bayswater and Queensway tube stations. Hotel is very comfortable and staff very helpful. The hotel was well priced as part of an Easyjet Holiday break.

Hotel- cmanager, Propriétaire at The Caesar Hotel, responded to this review
Dear Guest, Thank you for your kind review. It is a pleasure to know that you had an enjoyable stay and appreciated our convenient location. We hope to welcome you back. Best wishes, Santiago Torres, Front Office Manager

"Fantastic hotel..great hotel n staff"

5
gingermags181267, Herne Bay, United Kingdom 23/06/2021

They helped me transfer booking from madrid hotel to their London one..very quickly and professionally..on arrival greeted by friendly staff and helpful..they had upgraded our room,chocolates and prosecco in room as my partner belated birthday for his 60th..what a great surprise he was so happy..room and hotel clean and spacious..lovely location near regent park..walking distant to local pubs n restaurants and sights of london..breakfast was yummy,plenty of choice and helpful ,attentive staff.. 10 out of 10 for this hotel..thanks for a memorable stay for my partners birthday..

"Lovely"

5
Spiranian, Surrey, United Kingdom 20/06/2021

Only had a short weekend stay but the impression was very good. The reception ladies were very smiley, friendly and helpful. That's the very first impression of the hotel for the guests. The room was very clean, so was the bathroom. The bed was very comfy too, aside from some subtle smell of man's hair tonic from the pillow sheet I had. The best merit in my view of this hotel is tranquillity. It is wonderfully quiet at night. Kensington park is just a few minutes away, if you'd like a morning jog, perfectly located.

Hotel-cmanager, Santiago Torres, Front Office Manager at The Caesar Hotel, responded to this review
Dear Spiranian, Thank you for leaving a review of your recent experience. Meeting the needs of our guests is one of our top priorities and we regret you didn't inform us of this issue as our team would have taken action. It is a pleasure to know you especially enjoyed the comfort of your room and our peaceful surroundings. We hope we have the opportunity of seeing you again in the future. Kind regards, Santiago Torres, Front Office Manager

"Perfect hotel for a city break"

5
User 18/06/2021

Beautiful, clean Spanish run hotel. The breakfast was high class and the staff couldn't do enough for us. They even put on a flamenco show in the evenings. If I get the chance I will be staying here again.

Hotel-cmanager, Santiago Torres, Front Office Manager at The Caesar Hotel, responded to this review
Dear Ann, Thank you very much for this positive feedback. We are glad that you had a great experience and appreciated our high standards and quality service. We are delighted that the selection on our breakfast buffet helped start your day off just right. We are glad to know that we will be your top choice when you visit our city again. It would be our pleasure to have you return for another memorable stay. Best wishes, Santiago Torres, Front Office Manager

"Wonderful Stay"

5
User 18/06/2021

Had a great stay the reception staff were so lovely, especially kerema! The bed was very comfy and the checkout is one pm!! Would definitely come back as it is a very reasonable price for such a luxurious hotel

Hotel-cmanager, Santiago Torres, Front Office Manager at The Caesar Hotel, responded to this review
Dear Guest, Thank you for this positive review of your recent stay. We are delighted you had such a memorable stay with us. We take pride in the high level of personal service we offer so it's really rewarding to receive your positive feedback about our team and Kerema will be pleased to have been acknowledged. It would be our pleasure to welcome you back. Best wishes, Santiago Torres, Front Office Manager

"Lovely stay in pandemic"

5
Sabina423, Portsmouth, New Hampshire 14/06/2021

Been to Caesar Hotel for 3nights for work purposes. Reception staff was lovely and caring, especially Serena. Nice size room with big , comfy bed. Sparkling clean everywhere. Breakfast was yummy and serving staff polite and cheerful. Stunning location next to Hyde park. Would defo recommend !

Hotel-cmanager, Santiago Torres, Front Office Manager at The Caesar Hotel, responded to this review
Dear Guest, Thanks for this great review and your kind recommendation. We can only say how delighted we are that your stay was truly memorable and that all our team members contributed so positively to your experience. We always strive to deliver an enjoyable experience for all our guests while ensuring their safety and welfare. We look forward to welcoming you back on a future visit. Kind regards, Santiago Torres, Front Office Manager

"Absolutle little gem of a hotel"

5
Cumbrianlad86, Maryport, United Kingdom 14/06/2021

This hotel is lovely. Lovely interior, rooms and absolutley fantastic staff! So pleasant, attentive etc. Nothing is too much trouble! Give them a blast, so close to many things! Really close to Kensington palace and Portobello Road and notting Hill

Hotel-cmanager, Santiago Torres, Front Office Manager at The Caesar Hotel, responded to this review
Dear Guest, Thank you for such a positive review. We are delighted that you had a memorable experience during your stay with us and appreciate your feedback which is an incentive for our team to continue with their efforts. We all look forward to the pleasure of welcoming you again. Kindest regards, Santiago Torres, Front Office Manager

"Fab stay"

5
ChloeLiddy, St Austell, United Kingdom 12/06/2021

We have just returned from a 2 night stay at The Caesar. We fell upon this hotel by chance as it was made available on a buyagift voucher. The staff were ever so friendly and attentive. In particular, the waiting staff at breakfast time. The hotel also agreed to extend our check out free of charge, which was very kind. The room was a standard double, but just the right size. It was quiet, clean and well equipped. The breakfast was very tasty, and nothing was too much for the staff. I would recommend this hotel to anyone visiting London, who would like to stay close to Paddington (5 min walk) and nearby tube stations. Couple in their 20s and 30s

Hotel-cmanager, Santiago Torres, Front Office Manager at The Caesar Hotel, responded to this review
Dear Chloe, It is a great pleasure to receive your positive review. We would like to take this opportunity to express the thanks of the entire team for your very kind feedback. We are pleased that everything was to your liking and that your stay with us exceeded your expectations. We look forward to seeing you again, Kind regards, Santiago Torres, Front Office Manager

"Great hotel and location"

5
369Khristina, London, United Kingdom 09/06/2021

Amazing location, close to underground and close to a variety of restaurants around Queensway. The hotel and room was very clean. The room had a decent size and comfortable bed, lovely stuff. Definitely come back here. I was very happy with my stay. Thank you.

Hotel-cmanager, Santiago Torres, Front Office Manager at The Caesar Hotel, responded to this review
Dear Khristina, Thank you for your positive review. Our dedicated team always aims to give the best experience to all our guests, and it is rewarding to know that your stay with us met your expectations. We look forward to seeing you again in the future. Best wishes, Santiago Torres, Front Office Manager

"Wonderful stay at the Caesar Hotel"

5
User 07/06/2021

Excellent service, wonderful room which was spotless and staff were so attentive and friendly. variety of food to choose at breakfast. Love this hotel, highly recommend! Location was great, took 5 mins to walk to Kensington Gardens.

Hotel-cmanager, Santiago Torres, Front Office Manager at The Caesar Hotel, responded to this review
Dear Kelly, Thank you for this positive review of your stay. We will be sure to let our team members know the impact they had on your experience. We are pleased we were able to help start your day in the best way possible, with a tasty breakfast! We look forward to welcoming you back on your next visit. Best wishes, Santiago Torres, Front Office Manager

"Very good value for money"

5
User 07/06/2021

Very pleasant stay in london! multiple tube stations in walking distant. Good facilities in the room - hairdryer etc. Staff all very friends and keen to make our stay as good as possible! Would definitely stay again.

Hotel-cmanager, Santiago Torres, Front Office Manager at The Caesar Hotel, responded to this review
Dear Fran, We really appreciate your positive review. We are delighted to know that our location matched your expectations and that you had everything you needed in your room. Your kind words about our dedicated team members are greatly appreciated and encourage us in our efforts to deliver excellent service to all our guests. We look forward to the pleasure of seeing you again on a future visit. All the best! Santiago Torres, Front Office Manager

"Beautiful hotel, great location, fantastic staff!"

5
User 06/06/2021

We LOVED this hotel. The location was perfect for us as it was within walking distance to Hyde park, tube station into the city and a short drive to Knightsbridge. The room had incredible windows with views of Queens Gardens and the houses around. The staff were so friendly and couldn't have done more for us. Nothing was too much trouble and they were always so friendly. The hotel was covid aware and suitable measures in place and very clean. We will 100% be coming to stay again.

Hotel-cmanager, Santiago Torres, Front Office Manager at The Caesar Hotel, responded to this review
Dear Guest, Please accept our sincere thanks for this kind review. We are pleased to know your stay with us was enjoyable and that you found our location ideal for your requirements. Thank you also for mentioning the great lengths our team went to in order to make your stay as comfortable as possible; your kind words are appreciated. We look forward to welcoming you back in the future. Best wishes, Santiago Torres, Front Office Manager

"Amazing customer service and location"

5
User 03/06/2021

Everything was amazing over the 2 nights spent, clean and tidy with delicious breakfast and extremely friendly staff (no exceptions). This is not a hotel that only cares about their profit, they put a soul into their job, this is why we believe the best part of the visit was the customer service delivered by the staff members of this hotel.

Hotel-cmanager, Santiago Torres, Front Office Manager at The Caesar Hotel, responded to this review
Dear Anastasija. Thank you so much for this wonderful, positive review. We are pleased to hear that our hotel left such a positive impression. We do try to make sure all our guests have the best experience they can with us, and we will always go that 'extra mile' to ensure your expectations are met. We look forward to welcoming you back on a future visit. Kind regards, Santiago Torres, Front Office Manager

"Exceptional breakfast and great location"

5
User 01/06/2021

Fantastic hotel and great friendly staff. Highly recommended. Buffet breakfast is one of the best I've experienced in any British hotel to date. Staff really went above and beyond to help. Room was clean tidy and comfortable. Location superb and only a stones throw to Queensway tube station.

Hotel-cmanager, Santiago Torres, Front Office Manager at The Caesar Hotel, responded to this review
Dear Guest, Thank you for reviewing your recent stay at our hotel. It is truly a pleasure to know that you had such an excellent stay with us. Our team members work hard to ensure that every guest feels welcome and satisfied throughout their stay, and we are always ready to go that extra mile (or two!) to exceed your expectations. We are delighted that you found our breakfast selection exceeded your expectations; it is always a pleasure to help you get the best start to your day. It would be a pleasure to have you return on a future occasion. Best wishes, Santiago Torres, Front Office Manager

"Great for a Weekend Getaway"

5
mrtheyipper, Portsmouth, United Kingdom 29/05/2021

Caesar Hotel is in great location close to the shops on Oxford Street in Central London kensington Palace, Hyde Park and all local amenities & sites. Perfect place for a one night stay. Would definitely come back again for a weekend trip to London.

Hotel-cmanager, Santiago Torres, Front Office Manager at The Caesar Hotel, responded to this review
Dear Guest, Thank you for this positive review following your recent stay. We are glad to hear that our location was convenient for you and it would be a pleasure to have you return for another pleasant stay. Thank you again; we look forward to welcoming you back. Kind regards, Santiago Torres, Front Office Manager

"Noisiest quiet room ever"

1
TrevorB, Kingston upon Thames, United Kingdom 28/05/2021

The hotel is nice. The area is nice. The room was nice (albeit a little chilly as the air con did not heat). They tried to bump me down to a single room at check in as I was travelling on my own, even though I booked and paid for a double. But that's ok. So why 1 star? I am writing this in the room. At 2am. Having asked specifically on booking for a quiet room after a particularly tough day. The quiet room they put me in is in the basement. Under the bar! Where a flameco dancer performed earlier in heels. And now at 2 am the staff are still moving furniture and walking around in Riverdance shoes above my head. So they loose 4 stars for being a hotel too noisy to sleep in. I could have stayed another 2 nights but looking for a quiter hotel as soon I post this review.

Hotel-cmanager, Santiago Torres, Front Office Manager at The Caesar Hotel, responded to this review
Dear Guest, Thank you for taking the time to review your stay. We are very sorry to learn of the issues you had. We always strive to provide our guests with the room that best suits their preferences and can only apologise. Don't hesitate to let our team know of any concerns at any time and we will always do our best to find a comfortable solution. We hope to be able to welcome you back on a return visit for an improved experience. Best regards, Santiago Torres, Front Office Manager

"Stay near Paddington"

5
User 28/05/2021

The location is very nice, very convenient for public transport from the beautiful Paddington station. The street is very quiet so that you can have a good night sleep. The staff is very friendly and helpfull

Hotel-cmanager, Santiago Torres, Front Office Manager at The Caesar Hotel, responded to this review
Dear Guest, Thanks so much for this kind feedback. We are lucky to have such a prime location and are glad it met your needs so well. Your mention of our team who strive to maintain the high standards we set ourselves and endeavour to give all our guests a memorable experience is greatly appreciated. We hope we have the pleasure of seeing you on many more occasions. Best regards, Santiago Torres, Front Office Manager

"Corona - Small Rooms - Great Service"

5
smythe94, Bristol, United Kingdom 21/12/2020

Visited in corona-times so a lot of services (sauna, gym) weren't available, although this was hardly the fault of the hotel itself. Several staff members were excellent: Agostino cheerily serving breakfast; Nathalia and Kremena helping amend/refund my booking at reception; and Serena (the MVP) helping me upgrade to a room of my choice. For me, this upped my experience from 3 stars to 5!

Hotel-cmanager, Santiago Torres, Front Office Manager at The Caesar Hotel, responded to this review
Dear Guest, Thank you for this great review. The satisfaction of our guests during their stay among us is very gratifying. Thank you for your kind comments about our different team members who work hard to ensure that we deliver the best service and meet your expectations. They will all be delighted to know the impact they had on your experience. It would be a pleasure to welcome you back on another occasion. Best wishes, Santiago Torres, Front Office Manager

"Sister's 22nd Birthday Booking"

5
User 11/12/2020

I booked The Caesar Hotel last minute. It was my sisters 22nd birthday so we needed a place to stay, The Caesar seemed convenient as it was close to all of the London attractions. When I arrived I was greeted by the most friendliest staff who made me and my sisters feel very welcome comfortable. The manager was extremely friendly and upgraded our room to a deluxe family room so our stay could be memorable. The hotel was room was immaculate. Everything was perfect. The staff accommodated for all of our needs, they had even set up a birthday card and a box of chocolates for my sister. Our breakfast was included in our stay. Due to Covid restrictions we were unable to help ourselves to the buffet however the most politest waitress served our every need. We were all spoilt for choice during breakfast. I would definitely recommend The Caesar Hotel for your place to stay. The staff are very professional, the location it's great and the service was amazing. We will definitely be coming back.

Hotel-cmanager, Santiago Torres, Front Office Manager at The Caesar Hotel, responded to this review
Dear Aiysha, Thank you for sharing your very positive review. A message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding our high standards. We are delighted that you had such a pleasant experience and will be sure to let our team members know how much of an impact they had on your experience. We hope to see you again soon. Best wishes, Santiago Torres, Front Office Manager

"Perfect Stay"

5
User 10/12/2020

Staff were incredibly attentive and helpful. Located just round the corner from Hyde Park. Room was lovely, clean and comfy. Breakfast was delicious, with great choice. Short walk from plenty of eateries, museums and public transport.

Hotel-cmanager, Santiago Torres, Front Office Manager at The Caesar Hotel, responded to this review
Dear Guest, Thank you for such a positive review. We aim to provide a memorable experience and we are delighted that we were able to exceed your expectations. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We all look forward to the pleasure of welcoming you again. Kindest regards, Santiago Torres, Front Office Manager

"Great location and personalised service"

5
sebastiansoneyra, Lichfield, United Kingdom 07/12/2020

Rooms are very clean and comfortable. The hotel is very closed to two metro stations and to Hyde Park. The area is very quiet. The service is great, and the staff very helpful and friendly. The breakfast was delicious and you can enjoy many different dishes.

Hotel-cmanager, Santiago Torres, Front Office Manager at The Caesar Hotel, responded to this review
Dear Sebastian, Thank you for your positive feedback following your stay. It is wonderful to know that you enjoyed your stay with us and your kind words about our team members encourage us to continue upholding our high standards of service. Thank you for also mentioning our breakfast; we understand the importance of starting the day off right with a quality meal and hope you enjoyed the Spanish specialities. We hope to see you again in the future. Kind regards, Santiago Torres, Front Office Manager

"Warm service, good location, comfortable bed... A lovely, peaceful stay in a chaotic year."

5
LGAflyer, New York City, New York 08/11/2020

An easy place to be for a month! Friendly (and often *handsome* :D ) front desk faces, prompt service, easy location for transit and walks to affordable and wonderful restaurants... And of course Waitrose and M&S! (Americans: Get the British cream for your morning coffee. See? ;-) )

Hotel-cmanager, Santiago Torres, Front Office Manager at The Caesar Hotel, responded to this review
Dear Guest, Thank you for reviewing your recent stay at our hotel. Your insight into your experience has left us with the feeling of having provided you with a really memorable stay, which is a fantastic boost for our team. We hope to welcome you back on any future visits to London. Best wishes, Santiago Torres, Front Office Manager

"Great"

5
User 29/10/2020

The hotel is great. The hotel is great. The administrators helped me choose transport to the airport. Special thanks to Him The administrators helped me choose transport to the airport. Special thanks to Alrich

Hotel-cmanager, Santiago Torres, Front Office Manager at The Caesar Hotel, responded to this review
Dear Rus, Thank you for your kind feedback. We are really pleased to hear that our team provided you with excellent service during your stay, and we will be sure to let Alrich know his efforts were appreciated. We look forward to seeing you again. Best wishes, Santiago Torres, Front Office Manager

"2 nights stay "

5
MarianneandBobby, Colchester, United Kingdom 29/10/2020

Had a great 2 night stay. Hadn't stayed that end of London before but was so close to all places and had a good walk in Hyde park Saturday morning to blow away the cobwebs. Will definitely stay again.

Hotel-cmanager, Santiago Torres, Front Office Manager at The Caesar Hotel, responded to this review
Dear Marianne and Bobby, Thank you for sharing this positive review of your stay with us. We are glad that you had such a pleasant time and enjoyed discovering a different part of our beautiful city. We hope to see you again on a future visit. Kind regards, Santiago Torres, Front Office Manager

"Excellent stay lovely staff"

5
Anonymous_reviews, Camberley, United Kingdom 27/09/2020

This is my ‘go to hotel' when working in London or taking the wife to a show etc. All the staff are lovely nothing is too much trouble they even call you once in your room to check all is ok & if you need anything, a nice touch. Pay By Phone parking outside is a bonus & 2 tube lines, the Central & District/Circle with-in a short walk.

Hotel-cmanager, Santiago Torres, Front Office Manager at The Caesar Hotel, responded to this review
Dear Guest, Thank you for his great review! We are happy to hear that you had a memorable stay and appreciate your mention of our dedicated team who always aim to go above and beyond to deliver the best experience possible to our every guest. We all certainly hope that we have the pleasure of welcoming you back again in future. Best regards, Santiago Torres, Front Office Manager

"Welcoming staff"

5
User 25/09/2020

I stayed at the Caesar for two nights with a small dog and received excellent treatment throughout by the caring staff who attended to any question I had. The room itself was immaculate and I can definitely say the best value for money in the area. 100% Would stay again.

Hotel-cmanager, Santiago Torres, Front Office Manager at The Caesar Hotel, responded to this review
Dear Nwallek, Thank you for this positive feedback about your stay with us. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold our high standards. We are very glad that everything met your expectations during your stay. We look forward to welcoming you back. Best wishes, Santiago Torres, Front Office Manager

"A very good place to stay"

5
Debugger0, Linnich, Germany 17/09/2020

We arrived on September 14th and had actually booked another hotel nearby. When nobody opened for us there and we already had bad premonitions because of the bad reviews of the other hotel, we looked around and found "The Caesar". We received a very, very friendly welcome, the rooms were extremely clean and the air conditioning was very valuable on those warm late summer days - ah, and so was the lift. Due to the corona situation, the restaurant was closed. We were offered a continental breakfast to be brought to the room. We decided against it because we wanted to eat something on our stroll through London anyway. We later realized that the room would have been too small to have a comfortable breakfast. But that wasn't an important criterion for us. We always pay particular attention to cleanliness and friendliness. We didn't use the TV so I can't comment on that. The wifi was fast, the bathroom and room were not only very clean but also big enough (although a second chair would have been practical - there would probably not have been enough space). Overall we were very satisfied and will consider this hotel on any future trip to London.

Hotel-cmanager, Santiago Torres, Front Office Manager at The Caesar Hotel, responded to this review
Dear Guest, Thank you for this feedback on your recent stay. Thank you for taking time to share your feedback with us. We have noted your concern regarding your room and will keep it in mind as we plan future updates and improvements. Your comfort is our priority and we are always eager to assist. We would like to thank you, nevertheless, for mentioning our team's courteous and professional service, this will inspire us to continue with our efforts. We look forward to seeing you on your next visit to London. Best wishes, Santiago Torres, Front Office Manager

"Beyond Excellent! Highly recommend The Caesar Hotel."

5
User 09/09/2020

Upon arrival, the front desk was beyond accommodating to our needs. The staff was beyond helpful in assisting us with our multiple bags. Additionally they accommodated us with a larger room for our stay. We had previously had trouble with an airbnb and were looking for a place to stay. Thankfully we landed at the Caesar Hotel. The staff were so accommodating that we continued to extend our stay because of their helpfulness. We will highly recommend this hotel to anyone that we meet. The staff went above and beyond to make our stay the most comfortable and easy-going it could be. We were sad to depart the hotel but will most definitely stay here again if we need a hotel. Thank you to the amazing front desk and staff that made our stay a memorable and relaxing experience.

Hotel-cmanager, Santiago Torres, Front Office Manager at The Caesar Hotel, responded to this review
Dear Melissa, Thank you for this excellent feedback. We always aim to meet and where possible exceed our guests' expectations and are delighted your stay was so memorable. Thanks for letting us know that our team members made such an impact on your stay, this will inspire them to continue upholding our high standards of service. We look forward to welcoming you back in the future. Kind regards, Santiago Torres, Front Office Manager

"Fantastic hotel"

5
User 02/09/2020

Stayed here for my boyfriends 18th birthday. The service was exceptional. We had our room upgraded and had a lovely card written from them with a treat. They were extremely helpful and polite. The room we had was amazing. I will definitely be returning.

Hotel-cmanager, Santiago Torres, Front Office Manager at The Caesar Hotel, responded to this review
Dear Ellie, Thank you for this kind review. We are thrilled when guests choose to celebrate special occasions with us, and we hope your boyfriend had a fantastic birthday! Your kind words are greatly appreciated and will inspire our entire team to continue with their efforts. We look forward to seeing you again. Best wishes, Santiago Torres, Front Office Manager

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