BEST WESTERN London Peckham Hotel,  Londres

3.0/5  - based on 1414 guest reviews.
110 Peckham Road, SE15 5EU, London, Great Britain - See map
+44 0207 7014222 +44 0207 7015026



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> Room 1

1 adult


Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
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based on 1414 traveler reviews
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There's lots to love about London. The Best Western® London Peckham Hotel sits regally in a majestic building which was established in 1849, situated in one of London's central and urban districts. With grandiose interiors and a traditional approach to hospitality, it also offers easy access to all that London has to offer in terms of the pomp and ceremony that draws so many to our wonderful capital - we're ideally located for easy travel to central London by bus, by car or by London Overground. Ours is a modern hotel that fizzes with color and character, offering a variety of recently renovated and themed rooms to suit every traveler's needs. Inside and out, the Best Western® London Peckham Hotel is brimming with soul, washed with authentic Victorian and Retro, capturing the sort of "cool" Peckham breathes today.

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Room 1

Guest reviews

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based on 1414 guest reviews
Business Business 81
Couples Couples 516
Family Family 298
Friends getaway Friends getaway 364
Solo travel Solo travel 47
Sleep Quality
BEST WESTERN London Peckham Hotel,Londres
  • 5
    « Midweek break »

    I booked this hotel as a cheap place to stay for myself and my daughter, It was just for one night. The hotel was easy to find, it was clean and comfortable, and the most important point was how helpful and friendly the staff were. Following heavy rain, our bathroom developed a leak. The staff just moved us to another room without any problems. We didn't stay for breakfast, so can't comment, but I would definitely go back.

    « Good value and quirky »

    This hotel has recently joined the Best Western group and, due to it's location, has an "Only Fools and Horses" theme complete with a yellow Reliant three wheeler in front of the entrance and rooms with "Lovely Jubbly" headboards. The rooms are very clean with modern furniture and contemporary bathrooms. Accommodation is on a bed and breakfast basis and is very good value for London. Breakfast is either continental @ £6.50 or full English @ £7.50. The cooked breakfast was very good. The hotel doesn't have a bar (yet) but I noticed that some residents had found someone to serve them drinks in the breakfast room. The location is fine for visiting London - take the #12 bus outside the hotel directly into Trafalgar Square (around 50 minutes - £1.50) or the train from nearby Peckham Rye station into Charing Cross via London Bridge (17 minutes - £3.30). Whatever you do please be warned - the advertised car parking has around 6 spaces which were all full when I arrived and the car park looks very difficult to get into. I parked in a street adjacent to the hotel - it's free but you take a real chance if arriving by car of getting a space.

    « Good Value »

    Handy for a base for the night. Room was small but comfortable. Slightly unhappy that there was only one plug socket in the room - not handy when there are two of you with two phones. About a 10 min walk from the over ground, but only cost £13-16 to get a cab to Waterloo. Breakfast was good, apart from having a fridge cold uncooked tomato with the full English. Reasonable price for the location.

    « Remarkably good value »

    A handy base to visit King's College Hospital 20 minutes walk away; closer than Brixton Premier Inn and a third cheaper. Recently refurbished basement room was small and had everything you'd expect including wall-mounted Samsung HDTV and cubicle shower. £7.50 buys a fresh, cooked to order full English plus all the usual cereals, fruits, pastries and yoghurts. Very pleasant and efficient team. I would book again.

    « Just ok »

    We booked a room for a family it had 4 beds however the room was so small we couldn't even walk around room. No Seats or lounge to sit on no fridge in room. Bathroom is so small but the hot water was great. The beds were comfortable. If you are looking for cheap and nasty this is the place! Breakfast was terrible and place is so far away from tube.

    « Compromised all round »

    The reasonable room rate comes with a catch...anywhere in centralish London is difficult to get to. It turns traveling back and fore into a chore not a holiday. On the face of it the hotel is clean and relatively modern but the rooms are Very very small....although comfortable. Breakfast is a comedy of errors with disconnects between staff resulting in the (very average) full English breakfast arriving before one has finished cereal. Del Boys 3 wheeler parked on the outside lawn turns from an item of interest to a reflection of the hotel- a bit of a joke

    « Disappointing stay »

    I visited London for a days business and I picked this hotel due to its location, the offer of parking and breakfast was included. The staff were pleasant checking in but it was a fight to get one of the limited parking spaces available. You have to book a space in advance due to the limited number. The room was adequate. The bathroom smelt of stagnant water. In the morning, the smell was over powering. I went to get something to eat from the restaurant, which was located in the basement and resembled a road side café. The plastic chairs and table cloths were so uninviting it explained why the place was deserted. The bar was a hatch in the wall. I didn't stay. If you want breakfast in the morning, make sure you do not have an early start as breakfast is not served until 0700 hrs. The hotel was noisy with th traffic outside and people walking down the corridor. Not a restful night.

    « Useful stopover »

    We wanted a cheap clean bed for the night so that we could get quickly to Brixton to look after our grandson before his parents went out at 0715 am. This hotel was the closest we could find, conveniently served by buses from a stop yards from the front door. It ticked our boxes - cheap - certainly, clean - definitely. The room was very small, but that was what we had booked and therefore we weren't expecting anything larger. We were there for too short a time for me to suss out the air conditioning but we slept perfectly well. We had asked for a quiet room and this request had been acknowledged, so we were on the top floor with no one above us and it was accordingly quiet. We had to leave at 6.30 am and breakfast, included in our deal, did not start until 0700, but reception staff kindly arranged a takeaway breakfast for us (two croissants, two pieces of fruit, two muffins in each bag) - we had some coffee later on in Brockwell Park. If we had to do a similar dash into London we'd stay at this hotel again - it filled the bill.

    « Poor hotel for a Best Western »

    Booked a room with a window but ended up in the basement! Room smells of damp, no remote control for the Tv so I called reception and 30 minutes passed before I got a call back, in the meantime I have sent a review through the booking company that seemed to have gone to the reception! Hence the call back!! The restaurant and bar are very basic, only burgers or sandwiches on the menu, the bar is very basic and under staffed. While I'm writing this review I've just had the manager knock the door to apologise after reading my previous review and has given me the option to upgrade my room and to hand me a basket containing wine, crisps, peanuts and water?? At least they can respond in a positive way but someone else will come in to this damp smelly room tomorrow no doubt.

    « Pearl »

    We arrived in Peckham after a long flight , I originally booked the Hotel as it was a different area than we had stayed previously. It was a little bit of a culture shock, the main streets were dirty and the smell atrocious, rubbish everywhere . However when we finally arrived at the Hotel what an oasis, it was clean, the staff friendly and helpful and the room was great. It was close to shops and the Tube and just outside the Buses ran to London regularly. All in all a location far from the crowds and apparently all busses lead to Peckham.

  • 2
    « Weird!! »

    My mum and I had to stay at the Best Western for nearly 2 weeks as my father was in King's college hospital and it was the only hotel available nearby. The rooms are very small and in order to fit a baby cot we had to take a triple room not a double. The windows are not fully double glazed as we could hear noise and feel the cold at night. We had to extend our stay and so were given a double room for the 2nd week. And one night at midnight some guests opened our room door and were about to come in before we started screaming. The guy at reception activated their room key with our room number. So unprofessional. Also it was quite expensive for room only rate. You had to pay extra for breakfast which finishes 9.30 weekdays and 10 on weekends!!! To early for a weekend. Finally, the house keeping do not change the bed sheets unless you are checking out which with having a baby with us was not great.

    « GREAT HOTEL! Affordable, Friendly, Cozy, Train Station close by »

    Of course being a best western it was a wonderful stay. London being the first destination on our month long Europe trip, we found the hotel easily and was greeted with friendly english speaking staff. The elevator only worked the first day we arrived, the rest of the time it was down. But not to many stairs to get to our room. The room was small was very cozy, and we had our very own bathroom!! We had the breakfast, which was an extra fee, and there was a vegetarian option as well. The breakfast room was in the basement.. kinda odd we thought and really echoed. They had a lot of staff to assist you. The only downside to this hotel would be the area, we did not have an issue, but after we returned home to canada we found out the hotel was in the worst neighbourhood in london. But like i said, we had no issues. Infant we loved it!! There was an adorable pub in walking distance that was so cheep. And best marinara sauce I've ever had! The train station was also very conveniently close. All in all, a very good hotel! Oh and there is a grocery store in walking distance that is very cheep too. Trust me, i worry about everything! But honestly my boyfriend and i would stay at this hotel again when we go back to london, and after our whole trip through Europe, this hotel is ranked #2 of best hotels we stayed at. If you're looking for an affordable hotel in london, this should be on your list!

    « Great location! »

    Stayed at this hotel with a group of friends for a night out. Great location for connections to central London by both tube and bus which stops right outside the hotel. Really friendly staff and quirky and clean hotel rooms. Would definitely recommend.

    « worst »

    it was the worst experience in 65 years of staying in Hotels i was forced to pay Up Front for a Box room it was suposed to be 3 star More like - 4 star the Lift Failed i was on Top Floor and aged 75 they Ignored my complaints the electronic key Failed on 10 different days walking to top floor back down key reset then being told My Fault o had it near a mobile phone OI told the stupid staff I have never owned a Mobile Phone last time i stay in Best western

    « Very nice stay »

    Had a lovely time staying here over the weekend. Modern, clean and quirky room and in an ideal location for going out to restaurants and bars. Overall a good atmosphere with helpful and friendly staff - would recommend.

    « Great hotel »

    Stayed at this hotel for 1 night for a night out, Great hotel with lovely rooms and friendly staff, would highly recommend staying here! The location of the hotel is perfect and there's plenty to do near by.

    « Exhausted »

    Stayed for one night! Room was clean and tidy. We were woken up between 3am and 5am with someone going back to their room. Slamming doors, screaming, key card not working and then trying to get into our room. I know it's the not hotels fault but this is a joke We were then woken at 7am on a Sunday by the gate outside our room being opened which was incredibly loud. Trolleys were then to follow being dragged around on the concrete Extremely disturbed night

    « Weakenesses outweigh strengths »

    I would say that as a hotel for business travellers, this is not the spot you want to choose. It is very tough to access the city in a reasonable manner, either by public transport or by cab/uber. Equally, while the rooms were adequate, clean and functional, the staff was terrible. The reception was very poor, with the staff in the mornings especially rude and unhelpful. If you are on a budget and don't mind a slog in and out of the city, this may be a nice option. If you value common courtesy from staff and a willingness to meet expectations, there are better options.

    « Quirky »

    Initially wasnt sure about this hotel, however was pleasantly surprised. Parking isnt the best, basically park in the streets locally. Rooms well appointed with a quirky decor, wifi has good streaming quality. Breakfast unlimited and of reasonable quality. If you want food on an evening there are plenty of takeaway outlets within walking distance. My advice..... give it a try

    « Very disappointing start to a family weekend catch up »

    Rooms tiny - had to sit on toilet side ways on as couldn't sit down & get knees in. a slither of room to get down side of bed to get into bed & the other side you had to walk past bathroom door to in from bed. No heating in room on electric convector heater. Bar was a hatch within a canteen room - joke

  • 5
    « Really good! »

    The hotel is a pleasure to stay in. Nice decorated and clean rooms. Friendly and helpful staff and a good location close to public transportation. Several busses to main attractions stop in front of the hotel. Also shops and Restaurants very close. I will definitely stay here again on my next visit to London!

    « Cheap and friendly »

    Very nice experience at Peckham Rooms, staff was really nice and helpful, the athmosphere was great! Room got everything necessary, not too fancy, but worked just fine! From room next to the office you hear bit too much whats going on at the hall, but i slept well. Would go there again!

    « Good, cheap. »

    Spenat Therese nights with My family and the mezzanine family Room was perfect for us. Bus#12, stopped just outside and took us to Piccadilly in 30 min. The English breakfast was good aswell. The only "complain" we could think of was the towels, 2 towels for 5 persons!!!

    « great value for money »

    The hotel is in a good location near the station. The staff were very friendly, when they found out it was my birthday they left a bottle of wine, birthday card and cake in our room. The room was clean and a good size, a shame we had a view of a wall, other than that a great hotel.

    « nice and clean »

    hotel is dice and clean , staf is very smart, connection to London are fantastic by bus is possible get in any palce in London One bad poin for all day the lift was out of order and lokk from long time out of order nice garden outside to take pic-nic

    « Lovely jubbley »

    I stopped one night at this hotel as I was passing through London and wanted to explore Peckham ! I found it clean comfortable and warm but as a lone female traveller the best part of my stay was the friendly helpful staff. In particular the night receptionist who gave me advice on things to do in the local area was helpful and friendly .often with London hotels the staff are polite but lack local knowledge Ibrahim helped me plan my trip and made me feel welcome .

    « Lovely Jubbly »

    We stayed here as it's only 5 mins from my mums house and easy to get to London from. The hotel was immaculate, staff very friendly and helpful and the "only fools and horses decor in the room was brilliant. We stayed in a small double with no windows which I wasn't looking forward to, but it was just right. The bathroom was perfectly clean and everything was accessible. Room service used once and that was delicious. Totally recommend and will definitely stay there again, in fact we are booking our next stay this weekend...

    « Essential but nice »

    We've been at this hotel for our first London visit. Looks like a nice budget and colorful hotel even thou all the staff is always smart and professional. Rooms are small but comfortable. Bathroom has a nice shower also spotless. You can only use the sink if the door is closed cos otherwise there won't be space enough. Highly suggested to upgrade toilet with a brush for the wc and couple of lampshades on the bed because main light is too bright if you get up in the night or you wish to read while in bed. Thanks a lot to all the staff. See you next time around

    « Friendly staff, clean, good value for money »

    Lower -1 floor room , no road noise, room kept very clean, good breakfast, all staff very friendly. Will stay in hotel again. Stayed for three nights for a family wedding , had five rooms every one happy with the hotel.

    « Room too small »

    ok , this is not an luxury hotel and in London rooms are not large, but we found the room of the BW Peckham too small . The room is large as the bed it means that there are no other space for you from the bed to the wall!!! Bathroom also small but shower works well. Position of the hotel is not bad ( overground Peckham rye 20 mint by foot) and buses are many for going around and in Oxford circus ( # 12) . We don't have breakfast so nothing to say( even tought it finished at 9,30 Am I think too early for an hotel) The best think of the hotel are : 1) Outside building very nice 2) Reception , all the staff are very kind and helpful particularly I want to say thank for her help to Simona , very kind . But the worst and I want to underline the VERY WORST think are the waitresses ...they started made rumors outside the rooms at 7,35 Am and so you cannot spleen any more. Incredible ...maybe in the hostel that made something like this!! At the end not an hotel for us

  • 3
    « Average hotel »

    This hotel looks lovely from the outside. The staff were friendly and the reception is bright and airy. The vehicle entrance is at the back of the hotel. The room we were allocated was 301 and I wouldn't recommend it. The room is small and all the windows have frosted glass. The double bed was very small and appeared to be about the same size as the bunk beds in the room. Windows cannot be opened as the smoking area is directly outside and as the hotel has a strict no smoking policy we feared an additional £100 being added to our bill. This rule is displayed on the tv in reception. The hotel is being done up so hopefully this can be rectified. The hotel is about a 12 min walk from Peckham Rye train station and not ideal if you have a large suitcase.

    « Excellent »

    I had had a really good time at the hotel. it is located in a very good part of the city, fromwhere you can easily get to the centre or other parts of the city. Of course staff is really cool, and what was interesting, that they are able to comunicate with people in other languages than English, which I count as an advantage. Also a good price. I was staying twice at the hotel, and hope I will continue doing that every year.

    « damp smell in basement room, dark, bleak »

    We thought this would be a convenient stop after a wedding locally. the basement room had a window that looked out to a wall, bad lighting and the tiny bathroom smelt damp. the bed and pillows were hard. the staff were pleasant and the room was clean - but the room itself was utterly depressing

    « Tiny, tiny room! »

    We were really disappointed with this hotel. Obviously I knew that the rooms would likely be small as it was a cheap London hotel but seriously, this was ridiculous! There were no pictures of this room type on the hotel page, for obvious reasons! My wife and I could not walk past each other within the room. One of us had to jump on the bed so the other could get past. The bed itself was tucked up against a wall so that only one side was accessible. Meaning I had to climb over my wife to go to the loo during the night. There were no windows in the room. There was a tiny skylight which was controlled by a button by the bed (actually, everthing was by the bed). Except the button only worked intermittently and sometimes the skylight would open ten minutes after you last pressed the button! The TV was huge! Way too big to fit in a room this size. In fact I had to fold it back to get into the bathroom. On a positive note, the shower was ok. The room smelled quite dank and musty, probably because nobody can work the skylight. I won't be coming back here.

    « exceeded expectations »

    Although reading some not so good reviews I still booked and was surprised. You obviously can't please everyone. My room was clean airy and fresh with a nice high and comfortable bed. A slept exceedingly well. Any staff i dealt with were professional and courteous and were hhelpful with a small complaint we had. The breakfast was lovely and they catered for vegetarians. However the juices were not very chilled so drank warm juice. Maybe chiller was faulty? We were very lucky to find parking space as we drove into London it was like the space waiting for us. Lack of parking is a downfall and there is no guarantee I'll be lucky next time. Yes... there will be a next time it was a lovely hotel.

    « Really poor hotel »

    We stayed Friday 7th October in room 111, when we made our booking we booked a room with a window and in the picture you can see how tiny the window was they might as well not bothered putting a window in the room, I called reception to complain and they said they had upgraded us and the hotel was full, I'm shocked to think how poor the room was that they upgraded us from. Do not book here rooms are poor and staff don't really want to help you

    « Superb, comfortable clean. Didn't expect this level at such a reasonable price! »

    A business customer, I stayed one night but was pleasantly surprised at the high level of decor and cleanliness at such a reasonable price. Hope to be back for a longer stay soon. The car park though, has to be booked in advance so I had to park on the street.

    « Noisy »

    Quirky decor in large triple room . Very clean and comfortable beds . Staff friendly and very helpful . Very noisy at night as single glazed rooms and a lot of emergency services sirens both nights and could hear peoples conversations when passing even on second floor . Good transport links to Central London .

    « Cheap, cheerful and clean »

    Stayed here one night for a wedding down the road. The small double was teeny tiny but clean and freshly decorated. Shower was hot and the bed was fairly comfy. Booked on the hotels website with the free continental breakfast. My only criticism of this hotel was that the breakfast buffet was a bit of a shambles - they kept running out of stuff and it was badly ordered so everyone was in everyone else's way. Aside from that this hotel is reasonably priced for London and the staff are friendly - I would stay here again.

    « Terrible! »

    First of all: the rooms are ok. Some of them are really small, but all the furniture seems to be ok. What's terrible about it: the staff! Very rude, unfriendly and unprofessional. It seems like the staff hates having people here, they don't treat you with any respect whatsoever, they pretty much treated me like a little kid. I hated it here thanks to the staff. Room 220.

  • 4
    « Good if you're on a budget. »

    Stayed here as was going to a show at Brixton Academy. Needed to stay a night earlier so emailed hotel in advance and was sorted with no problems. Room was small but wasn't really an issue for me personally. Room and hotel was very clean. There is a bus stop right outside the hotel with some buses running 24 hrs and the train station is about 10 mins walk away. Only problem I had was that you can hear people in the corridor outside the rooms and was woken up early in the morning by people returning to their rooms after a night out but this isn't a major issue.

    « Excellent Stay »

    We stayed here for a long weekend towards the end of September. Making our way from Pekham Rye station we weren't sure what to expect but to our very pleasant surprise, the hotel was lovely. The rooms were small, but not unusually so by London standards. The room was fully air conditioned and spotlessly clean and the bed was one of the most comfortable hotel beds I have experienced! Transport links are very good - the number 12 bus runs throughout the day and takes you straight to some of London's most popular attractions - Parliament Square, Big Ben, London Eye etc. The only slight criticism (and it is only slight) is that the rooms are quite thinly walled, resulting in quite a bit of noise making it's way in, however I can't honestly say it was enough to interrupt us. Overall, a very good budget hotel in a convenient location for anyone staying in London. The best recommendation I can make is that we booked to come back as a family next year and we're already counting down!

    « Clean and Comfy »

    Only one night here ,but rooms were clean and comfortable. Beds fresh with nice linen.Easily accessible for city centre. With buses running frequently nearby.Stayed with a group of friends for a charity event and found it to be very good value for our needs.

    « Very good budget accommodation. »

    When we come to London we look for good budget accommodation as we prefer to spend our money on shows and entertainment, we view our room as a base. We stayed here for 3 nights, Wednesday through to Friday and we were impressed. Our room was in the annex adjacent to the main reception area.The room was spotless, yes it's small but the same as budget Ibis, Travelodge or Premier. Quirky decoration, Only fools and horses styled. Tea and coffee making facilities in the room, TV, room cleaned everyday, 2 hand towels and two larger towels supplied everyday too. Shower was great and no problems with hot water. The hairdryer is attached to the wall in the bathroom, I did use it but if I went again I'd take my own as no blow dry nozel, my hair is too unruly to blast dry. Our air conditioning worked perfectly especially as we stayed during three very hot days. We were not bothered by any noise from the hotel or traffic outside. We ate breakfast once in the hotel, freshly cooked English with cereals, toast, fruit and pastry's. There is a small room service food menu. Turn right from the hotel there are shops and eating outlets available. Turn left and you have the bus stop. We caught the 171 in to London. (Coming back to the hotel you get off at Harris Academy) You can catch several buses to the Elephant and Castle or Waterloo tube stations. So the hotel has great transport links. I would stay here again.

    « In a word - Noisy »

    This hotel is located on a very busy main road in South London. With that comes 24 hours of traffic noise. Check-in was efficient but my room turned out to be underground (on Level 1). The room had a small skylight but it was underneath a ramp from their car park to reception. It sounded like thunder when someone pulled a suitcase with wheels along that ramp! The room was clean and there is free (code controlled) wi-fi for internet access. The desk is tiny. There is no need to set an alarm in the morning as the breakfast staff will be waking you up at 06:00am as they exit the lift and make their way to the Breakfast Room (which is accessed from Level 1), chattering all the way. I always, without fail, place a 'do not disturb' sign on my door but I really didn't need to bother here. In my mind anyone who talks in a hotel corridor is completely disrespectful to anyone sleeping behind those room doors. I don't do it and it's just good manners to keep quiet in such an environment.

    « Dissapointing »

    The gap in the window in my room proved traffic noise. Breakfast was poor. Reception staff were very helpful. the air conditioning unit leaked water on my room floor. My room and sheets were clean. A very small desk in the room to work on.

    « Nice hotel »

    This hotel was good, clean and comfy. Good showers, enough warm water. Very comfy beds too. Staff was so nice and helpfull! Quality-price ratio is excellent. I give littlebit minus from location, cause there is about 5km way to city.. But just in front of the hotel is bus stop, and bus drives along Peckhamroad 24/7.

    « Clean Hotel »

    Staying in London with friends, we had a ground floor room which was very spacious, the bathroom, which was more like a wet room was also large. All the staff were very friendly and helpful, breakfast was excellent. It is worth noting that although transport links are good, there was no underground link near to this hotel.

    « Clean simple rooms, good transport links »

    Cheerfully decorated rooms, on the small side but perfect for coming back to after a full day visiting this amazing city. Comfy beds, clean rooms and bathrooms, polite service. Wifi available in the room.

    « Very nice and good price »

    Very nice hotel, close to the bus stop and the shops. Free wifi, the rooms is very clean and the shower as well, they change the towels everyday. Friendly staff and tea provide. Close to the train station.

  • 3
    « Massive Improvement. »

    I took a chance and stayed at this hotel as a friend told me BW had took over. He was right the rooms are lovely and clean , to be honest I could not fault the place now, nor shall I. Parking still a pain , but not hotels fault. Plenty of shops and eateries about. Tube station bit of a hike, but lots of buses. No onsite bar or resturaunt ! .

    « Small Twin room for 2 adults »

    Stayed here with my father for 3 nights beginning of August. Definitely the wrong choice for our situation. After struggling with our luggage off the local train and down steep stairs (no lift) we made our way eventually to the hotel only to find more stairs which we dragged our suitcases up. Unfortunately no assistance availalable. Stairs are steep with a large door to hold open so not an easy task for an 83yr old with a reasonably large suitcase. I'm younger (obviously) and it wasn't easy. Checked in and discovered our room was down some stairs, down a hallway, down more stairs, in the world's tinest lift (thank goodness for a lift) and then a narrow hall to the room. I think the 4th floor of the annexe to be exact. Room was clean enough but absolutely not enough room for 2 adults and their luggage so it was a case of musical suitcases for the 3 days as we moved in and out of the room. The shower was hopeless so I discovered the true meaning of a Pommie wash. We were desperate to call our relatives at our next destination but although there was a phone in the room no outside calls were permitted. Even if using a phone card or offering to put the cost on the credit card. Fortunately after a change of staff on the front desk one of the staff made the call for us which was greatly appreciated. Due to a technical issue with my phone provider in Australia my mobile phone had not been unlocked so we were without a phone. The beds were comfortable and the breakfast selection was great. We did have an issue with a lot of noise outside the bedroom window which turned out to be the Laundry down below. We could hear the dryers and machines operating during the night. The other issue was that the bedroom window looked directly out onto the Staff Smoking area so we got to enjoy the many conversations that took place while staff were on their breaks and unfortunately these were frequent and noisy. It woud be great if the smoking area could be moved or staff were to remain aware that hotel guests can and do hear everything they're saying. Our window would not fully shut so we were unable to block this out. Yes it was a budget hotel and I don't expect 5 star by any means but guests comfort should still be a priority. Location wise it was very easy to get a bus being on a main road.

    « Cheap and cheerful »

    Only stayed one night and think for the price we paid it was ok. Stayed in room 451 was clean, the room was adequate air con worked well. The bathroom was a little compact and bijou and the sink was blocked so hubby sorted it out. The room was ok for us as we were only staying one night don't think I'd want to spend a week in it. Plenty of tea and coffee and a full size quick boil kettle. The coat hangers were not very good as the top part was made of plastic and kept coming apart. We had a dodgy light fitting so hubby removed it and we reported it on checkout. The staff were friendly and helpful. The lift wasn't working which for some may have been a problem. We ate the full breakfast which is served in the basement in a huge quirky retro dining room, the selection was ok, disappointed that we weren't asked how we like the food, did we want the eggs fried etc. Buses stop outside the hotel and there is a bus terminal about 5mins walk away. Lots of renovations going on but we weren't disturbed by it. Would definitely recommend this hotel if you want a cheap and cheerful place to stay in this area

    « Excellent »

    Came here for 3 nights 6th sep 2016. We had good service from start to finish. Check in staff lovely.Room was very good and clean.The girls in the breakfast room cared for our evert need.Even got a hello goodbye from the gentlemen on the door. This hotel is a little gem.Thank you

    « nice vist »

    had to stop in this hotel while i was working at nine elms for 10 nights had no complaints at all very friendly staff on reception. ok i had inside bedroom room 405 without a window but had window up in the roof letting in plenty of light, bedroom was on small size you would struggle as a couple but as i was by myself was ideal.ok peckham is not one of the best area,s of London but i went for walk after work every night and found locals very friendly so no complaints there, back to the hotel good clean bedroom and bathroom had breakfast which was enjoyable so for me thumbs up for this hotel

    « Poor Front Desk Service »

    We booked a small room when visiting London, the room is really small. There is not even enough space to unpack our carry-on luggage, so be aware. We discovered there was no hot water for shower in the morning and the front desk people not offering any help but suggested us to wait for their maintenance to come on-site to repair. There was no offer for room change or free upgrade even there is one available. After pressing my case with the manager, we were only offered to take a shower in a room across from the hall way. This is not the quality I would expected from Best Western.

    « Awful. Not what you expect from Best Western »

    We stayed for one night as we were visiting family in camberwell. We didn't stay the second night. The area is terrible, we were actually offered drugs by someone passing on our long long walk from where we ended up parking. The hotel has only 5 parking places and if you don't get one the chances of finding something else are slim. Rooms are tiny. We had to shimmy around the bed and only one of us could move at a time. The shower was cold. Construction work going on, hopefully to remove the trotters independent stickers from the bedroom wall. Like staying in a child's room. Not best western standard by any stretch and I've stayed in a lot for work and pleasure. Couldn't wait to get out and definitely not one we would return to.

    « Ok but small rooms »

    First the negatives The hotel is 15-20 mins from the nearest station (which isn't wheelchair friendly). So wouldn't suit someone disabled or doesn't like walking. Admitted we had an extra bed in our basement room but there was less than a foot of space around the beds. Website says it has a bar, it doesn't. Positives A bus stops outside which can take you straight to the London hotspots. It's cheap for London prices. Hotel is clean with aircon in the rooms. It's also 10mins walk from camberwell where there are nice restaurants and bars. There's also a bar (the Peckham pelican) next door which does good pizza.

    « Lovely hotel in lovely part of London »

    First time for my son and I to stay in the Peckham district and in the Peckham Hotel. Around the corner of the hotel there are loads of small shops, restaurants, a cinema, etc. With the West Indian roots all around and the nice weather this was the first thing that got us happy. Then the hotel: lovely building and we had room 323 (at the first floor). We specifically asked for a room not in the basement and that was no problem. Yes, the twin room is small but everything you need is there. The mattresses are good and the room was very clean. Bus stops in front of the hotel door that bring you direct to Victoria, Kennington, Oxford Circus etc. Shower in bathroom is good and clean. Hairblower in the bathroom. With a 24 hr grocery store next to the hotel and a Sainsbury's local at 5 minutes walking distance this was a great expercience (26-29 august 2016)

    « Perfect for our needs. »

    We were totally satisfied with our 2 night stay at the hotel. The staff were very pleasant and helpful, the room was clean , comfortable and had every thing we needed. It was good value for the price. We were unable to sample breakfast as it started at 7am, offering a 6.30 continental would have been great. Would definitely use this hotel again.

  • 5
    « Nice staff »

    I been here with my boyfriend for one weekend, Manuela was lovely, she helped us with everything she could. The room wasn't really amazing as we expected but still we cannot complain. For sure I will come back

    « 3 nights stay »

    The hotel was great especially the staff. Very friendly, clean and a nice stay. The car park was handy to use at a price. It made us laugh the miss spelling of independent (independant) traders. Lovely hotel certainly doesn't deserve the negative reviews it has had. We would CERTAINLY stay here again.

    « Dark, outdoors and incredibly no clean rooms »

    The unpleasant incidences were permanent from the very beginning. We booked 2 rooms. One double and one triple. The triple for our children (teenagers) was a double bed and a single one. But we need and expect 3 beds, but the hotel did not attend our demand. It seems they did not have this ?triple room?. What kind of room is a king size bed room (theoretically 4, 5 people could lay in that bed)? Quadruple, Quintuple? This does not make any sense to put 5 people in one king size bed room. Accordingly, Triple room requires 3 beds, otherwise the information is not fair. The rooms were uncomfortable in different floors (-1 and 1); but also in opposite wings of the premises. Incredibly, we are a family on holidays for ten days in London!!! Not only a weekend? But no solution in TEN DAYS? The hotel was repairing and painting different floors, specially the -1 floor when our children had their room. AGAIN no solution, just put up with the unrest? Incredibly, bad odor, dirty and plastic in the floor, hammering noise from first thing in the morning in this -1 floor, but they did not change the room. They found the excuses that the hotel was being refurbished?. Then why they keep renting those noisy and dangerous rooms? AGAIN no solution. We booked a triple room with window, but this was a claustrophobic skylight inside a hole, like the end of a chimney. Incredibly, it is almost impossible to change the concept of a window by a skylight at the end of a tube, but it seems they found the way. IS this fair information or fair deal for a family? AGAIN no solution. It was normal the noise of the fire alarm. For us this is incredible. This was the first time in my life that I heard that sound several times and nothing happens. What is the reaction required if a fire alarm goes off? Leave the room isn't it? Well, apparently it was not necessary? ?False alarm?? Is this serious in a hotel? One night ?at 3 AM? the fire alarm rung for 3 times. I warned seriously the staff that if additional sounds happened that night, I would call the police?; and no more fire alarms sounded in the nights? Incredible isn´t it? In all warning literature you can learn that ?a falsely sounded alarm endangers the lives of the firemen, hosts, guests, workers and other personnel ...? but in this situation who must exit the building?? They did not change at all the bedding in TEN DAYS. INCREDIBLE & unfortunate. The cleaning was simply absent. Hairs in the bathrooms, bad bed-making plenty of wrinkles under the quilt and other dirty rubber things under the bed, which you can imagine ?forgotten? from prior guests? we were regrettably thunderstruck that day by day the rubber was and probably keeps under the bed? maybe waiting for the next refurbish in the 1st floor or the guy who forgot it. Among other incidences, those were part of a complete summary of inconveniences suffered in this place. As usual certain (SIMONA & GABRIELA) receptionists are polite and professional, to try to sugar the recurrent and cumulative annoying discomfort.

    « A visit to see my new Nephew »

    My new Nephew was born and living in North Wales we needed somewhere relatively inexpensive to stay at short notice, near to King's college hospital and not far from East Dulwich, this hotel was perfect. Clean and comfortable with everything we needed. We chose not to have breakfast because we would be with family most of the day. The air conditioning was a blessing, despite leaking it was fixed immediately. Staff were attentive and friendly and we will be returning here and have already recommended it to other family members for the future.

    « My stay »

    The hotel is not bad, has comfortable beds and everything i booked a room because i just needed a room to sleep so i can go out all day, but the hotel had a WEIRD smell that i couldn't bear. Make sure to book a room with a window because not all rooms have windows and it's recommended.

    « Not bad »

    The staff make it clear from the start that they did not care about us. Our room was not ready by check in time, and they offered no apology, or reason as to why it wasn't ready. Once we finally checked in, the room was acceptable. The air conditioning was great, and the room was clean, but very small. This hotel is in sort of a shady area of town, so be careful about going walking around the area, especially at night. Tip: Avoid interacting with any member of the front desk staff. They truly don't care about you and will put you in a bad mood for the day if you let them.

    « Everything you want from a hotel! »

    Stayed here for 3 nights for a long weekend in London and it was lovely, don't really know why people are complaining! Quirky rooms which were very clean with tea/coffee, aircon, smart tv, wifi etc. The room was refreshed everyday and we had a free continental breakfast included in the price which was great considering we got 3 nights for £160. Its a 10 min walk from Peckham Rye station and there are bus stops 1minute either way which all get you into central London with the help of the city mapper app. If you like a good basic hotel that shows you a real bit of London then id reccomend Peckham Lodge!

    « Check your bank statement »

    I have stopped in this hotel the past two weeks. This week I discovered I was charged twice for last week's stay, In order to prove this I had to send an email to the manager with a copy of the bank statement etc. This week I asked for breakfast to be included. It clearly says on my booking confirmation that breakfast is included. Every morning I have to pay for breakfast and then claim it back afterwards when checking out! The organisation of this hotel is a joke. The manager on Tuesday evening 2nd August was incredibly rude, reading my email about the refund, then talking to another lady for ten minutes leaving me standing there, before telling me to come back in twenty minutes! As of this moment the refund has still not arrived in my bank... CHECK YOUR STATEMENT!

    « Just Fine »

    Hotel was nice, rooms comfortable, there was a weird smell in the bathroom and the air conditioning was a little dodgy, but nothing really to complain about. To all of the people moaning about the 'unsavoury' location - it's Peckham, it's a multicultural place, that doesn't make it unsavoury. I loved the location - it was full of life and colour.

    « Sorry Best Western....not your 'best' »

    There are 3 things I consider when I stay at a hotel: Location & Value, Room & Amenities, and Service & Experience. Location: This location was not convenient and was located in an undesirable neighbourhood. I didn't feel safe walking from the train station to the hotel. It was also difficult to find the location as the streets were not well marked. Tip: If you do take the train, make your way to Canada Water station and take the overground train to Peckham Rye station. At Peckham Rye, walk out past the McDonald's, keep going past the KFC, turn left at the Subway, walk past the Burger King and the hotel will up on the left. It is a 8-10 minute walk. Tip to Best Western: Have better directions on your web site, rather than just driving directions. Value: Expensive for a suburban hotel. I originally booked 4 nights but changed to 1 night. I paid a little extra to stay at a Grange hotel at Tower of London. Room: The family room was ok. It was a little tight and felt like a combination of a cruise ship/hostel. There was also street noise and hotel noise. The hotel decided to perform maintenance at 7:30am - which woke me up. Service: Was poor. Staff were not well trained and had poor articulation. Would not stay here again or recommend.

  • 5
    « Really nice hotel, with lovely staff »

    Me and my husband stayed at the weekend and after reading all the bad reviews I was a little worried but there was nothing to complain about. It is a beautiful hotel, clean rooms and lovely reception staff. Great for getting into London City Centre. Will definitely stay here again.

    « Poor value for money »

    We stayed in Peckham for one night for a party at a cost of £76 a night. The room we had was no reflection on what was advertised online. The room was so small and not enough space for 2 people to comfortably walk round. There was no bed side table which was most inconvenient. The TV was not working, it was promptly fixed but no apology. WIFI was not free. The milk with my tea was rancid and had to be disposed of. The window was a sky line one that offered no view and gave a claustrophobic feel to hotel I found the manner of staff robotic. Plus points was clean , well decorated and bed comfortable. This all would have been acceptable at half the price.

    « As good as you can expect for this price category in London »

    Yes, the rooms wasn't huge (especially the bathroom). And the door to the balcony turned out to be a door to the roof, with a catch which mean that the door could neither be fully opened nor fully closed. There was also a bit of an odour coming from the bathroom, which smelt like the pipes needed a good clean. But the room was nicely put together, clean, reasonable check-out time, secure parking available, friendly reception staff and free wifi. 85 pounds for a family room in London is not bad going, so we weren't all that troubled by the niggles I mentioned above. If you want bigger and better, it's probably going to cost more in London :-)

    « Nice but »

    This hotel suites your needs. Clean room, but construction in hotel was a bit noisy. Will be nice when they are finished. within walking distance to bars and restaurants. but off beaten track for double decker hop on hop off and most attractions

    « Poor for the money paid »

    We booked 2 rooms: family room for 4 and small double to for 2, paid 656 Pound. The hotel is currently under reconstruction. The family room is in the main building, but the inside is not as shown in the photos, but some sort of super tiny pent house with a single bed downstairs and 2 beds upstairs. It was in convenient as we travelled with elderly. Instead of spending money on decorating the room With broken clock (those clocks on the wall are purely decorative, ridiculous), they should invest in a functioning telephone in the room. We asked for a different room they said they don't have the room as advertised! The small double room is in the building next door (connected with the main building) opposite the hotel car park. We don't mind it being small, but the hairdryer is broken, the bathroom door could use some lubrication, we got stuck in there twice! The towel is stained! Disgusting! And previous reviews were right, lots of fire doors! With lots of ups and down in between. Inconvenient to get to your room, especially when you have large luggages! Also you have to walk up at least 10 steps to get to the main entrance! Our room is not just small, the ceiling is low, so beware if you are very tall. Other than that, comfy bed. the Air conditioning AC, hot water are good. Kettle and some teas and coffees are provided. There is a lift in Both main and annex building. wifi is OK.

    « Great value for London, but nothing special »

    My fiancé and I stayed at Best Western London Peckham Hotel for 3 nights. Getting of the train in Peckham was a little unsettling as it doesn't appear to be in a clean or safe looking area. Once we got closer to the hotel (roughly 15 minute walk away), the area became cleaner. We arrived before check in and were able to store our luggage while we ventured into London. When we arrived again, after the 2pm check in, we were told our room was not ready. We had flown overseas on the overnight flight and were extremely tired, but we were kept waiting. The front desk staff did not seem to care that our room was not ready and we waited nearly 20 minutes before they could check us in. The room was small, but not uncomfortable. We were facing the main road and it was noisy all day/night. We had requested a room in a quiet location, but they did not honour the request. The room did have a private toilet/shower, which was quite hard to find in London. Best Western had bought out the hotel between the time we booked and the time we stayed, and it looks like they've done some renovations, but very basic "bandaid" fixes. There is a bus around the corner from the hotel that takes about 30 minutes to get into central London, which was extremely convenient. There was nothing majorly wrong with the hotel, but there was also nothing special about it. If you're looking for a fairly cheap hotel to just sleep in with a decent connection into London, then I would suggest it.

    « Never Again »

    The building itself is a pretty Victorian with lots of half-floors and corridors. However, all of those half floors and corridors are not conducive to transporting luggage. Our room was in a basement corner which felt cold and slightly damp. There was a fire door right outside our door which was supposed to stay closed, but was always open. It's a nonsmoking property but it smelled like someone was going out there to smoke. There were several small bugs on the wall outside our room and a few inside. It seems like it had been a problem for a while, as there was a dead one smashed on the bathroom door when we got to the room. There was also a bit of black mold on the low bathroom ceiling. We would have simply asked for a room change, however, we were also very uneasy in the area. The walk from the Peckham/Rye tube was just short of terrifying. My husband was harassed before we even left the station. The staff will tell you the area is safe. We did not feel safe at all, especially at night. So even though we were booked for four nights we checked out after the first night.

    « Clean budget »

    Pros: Very clean, great customer service, right on a 24 hour bus line, comfortable, elevator, air conditioning Cons: Pretty far from London center (took approximately 40 minutes by bus every day), front desk staff speaks limited English, could hear room traffic from the room, could hear other guests through the walls Summary: If you are looking for a clean, affordable hotel this is it. If you are looking for fancy amenities or closer to London center, keep looking.

    « Only suitable for one night. »

    Twin room - accommodation only - was £92 for one night, breakfast had to be paid for separately via getting a voucher from reception in the morning, choice of Continental or Full English - £15 for the two of us. Very poor selection if you opt for Continental. Room was tiny, o.k. for us as we only wanted somewhere to sleep after attending a local wedding reception. However if you were up in London for a couple of days sightseeing and wanted somewhere to relax and kick your shoes off for the evening, then forget it. No room to sit anywhere, so you would have to lie on the bed. En suite shower was tiny too, nowhere to put washbag and you certainly could not have a wash and get dressed in the privacy of a bathroom, there was not the space. Looked out onto a brick wall about 30ft high, so I suppose it was the back or side of another building, but it did make the room dark. The good points though are that it was spotlessly clean, beds were comfortable, and fifty yards from the front door was a bus stop and the number 12 took you into Trafalgar Square. This hotel is on a busy main road and there is nowhere, not even any shops, to stroll to in an evening, therefore you really don't have much option other than to sit in your room.

    « Clean, comfortable but bizarre »

    The Only Fools and Horses theme is hilarious/ a bit weird when you first encounter it. It was also a bit weird that there were no windows. It took ages to check in on a very rainy day when I was desperate to get into my room to change. However when they did get to me the staff were very friendly. Also the room was clean, comfortable and very reasonable. I'd definitely stay here again when in Peckham.

  • 4
    « Better than expected »

    After reading reviews i was sceptical of what this stay would entail, however, i was pleasantly surprised. The room was 141 and it was small, so it is only a short stay hotel, but it was big enough to have a pleasant overnight stay. I do agree with past travellers that there is a damp smell, but it wasn't too overpowering and we were able to ignore it. The bedroom overall was lovely, it was clean and well equipped. Loved the big tv! I have no concerns over the cleanliness or any faults. The bed was comfy, and we had a good nights sleep thanks to the a/c however we did hear quite a bit of corridor noise that woke us up earlier than we would have liked. We did not have the breakfast as we thought it was a bit expensive. The staff at reception were very pleasant and helpful, and when we needed to print off attraction vouchers they helpfully did this for us. The wifi is free you just need to collect a voucher from reception. The hotel is a half hour bus journey on the number 12 from all the attractions which was great but we had to buy an oyster card for £5 and then bus fare of £1.50 each way to travel which was a bit annoying. In terms of parking we parked on a street opposite the hotel for free as £15 was too expensive in our eyes for the hotel car park. Overall, a nice stay and would stay here again. The only suggestion would be to maybe give the rooms a bigger bin as we felt they were minuscule and could hardly fit anything in.

    « Very disappointing »

    We had booked and paid 2 rooms via When we arrived they can not find our booking . After a very long time of searching we finally get 2 rooms. Rooms at 9 sqm. the smallest room was about 4 square meters , and had no window!! The rooms were tacky and smelled of mold and rot. But there is air conditioning in all rooms . We discovered that we were charged for 3 rooms. After long discussion we got refunded this. we used a total of about 2.5 hours in the lobby discussing.The ladies at the front desk seem unprofessional , and would hardly regret what had happened . The breakfast was relatively expensive and not particularly delicate. Good TV with many channels . If you want to charge two phones you have to wait , there is only one socket in the room .The hotel is about 30 minutes by bus from central London . I do not recommend this hotell,and we are not going back !

    « Cheap and not so cheerful »

    The only thing that might be said in favour of this place is that its cheap for London. But the room was unbelievably small. My shower was dangerously hot - couldn't be turned down - and I couldn't use it. And the phone to reception didn't work. Won't be going to this place again.

    « Miscommunication, no help, poor service »

    Loud trolleys repeatedly passing our basement room window woke us up in the morning. After realising i had left my 90 pound electric toothbrush in the room I rang and it took me just short of a week for them to finally contact housekeeping to check for it. I was told it wasn't there and that 'the hotel had no interest in keeping my toothbrush'. As I'm positive it was in the room I'm extremely disappointed by the attitudes and actions of the hotel and staff. No help.

    « Good value, slightly oddball hotel in the midsts of change »

    Guest/s: 1 Night/s: 2 Room: Standard Double Ensuite * Check in/out: Was able to check in a couple of hours before 2pm, which was fantastic. Speedy early morning check out. * Staff: Incredibly friendly staff! * Location: Bus stops adjacent, train station not too far of a walk. On a busy road. * Room: Quite a small room. Not ideal for a long stay but fine for short stay. Well laid out considering the space limitations. Bathroom/water pressure was a bit of a letdown but again did well with the space. * Wifi: wifi available, free. * Food & Beverage: There's breakfast on site but I didn't end up having brekky there. Some good coffee places nearby and lots of takeaway joints. * Notes: The hotel is kind of a weird one. Not bad weird, but it had the feel of a former hostel or student accommodation or something. The slightly oddball I mention in the title refers to the decor of the place, like it is a few things mashed together. Definitely more of a B&B vibe than a hotel vibe in some respects (quite a bit of comic sans), but also thoroughly professional staff wise. I found myself on the southside for most of my stay so it was a handy location. Fantastic value for 50 pounds a night!

    « Surprised »

    Having known and avoided this establishment in its previous existence we were keen to see it upgraded. It's only a 10 min walk from our son so we gave it a try. Pleasantly surprised. The interior still retains its original floors and stairways but has had a modern look applied with an "Only Fools and Horses" theme. Our room (327) was to the rear, away from the main road noise so I assume was quieter by result. It is also tucked in a corner off the main corridor, cutting down corridor noise. A good choice for light sleepers. The room itself was quite small with not a lot of room to move around but as we were only getting there to sleep it wasnt a big issue for a couple of nights. Beds and pillows brilliant. Douvet too warm though, even with the efficient air con. Bathroom small but perfectly formed!! Loads of hot water and good shower pressure. Amenities tray with coffee and tea most welcome. Would use it again if I can get a room in the rear.

    « Hoilday »

    Unfortunately there nothing I can that will make it helpful. Very very bad not great for a best western. When walking all day around London an having sore feet you be happy to get to your room, our keys had an never worked. I'll be asking for a full refund.

    « Disabled, or heavily encumbered, persons BEWARE! »

    Best Western is an internationally famous brand whose hotels are not cheap (though to be fair there are many many more expensive hotels to be had in South London). For the price, you would be forgiven for expecting accommodation that was within squinting distance of "palatial" - even in Peckham, even in a hotel with at least one "Trotter family"-themed room. You will be disappointed. I was required to change rooms during my stay - and both rooms were simply too small - in fact they compare poorly to certain low-budget B&Bs in certain satellite towns. Needless to say, they also had matchbox-sized toilet facilities. But the biggest problem with this hotel is that, despite oe because of its being a Victorian building, it has not been subjected to any refurbishments to improve access for the disabled (or the "struggling with lots of luggage"). Ramps - none. Flights of stairs - at every turn! Deep pile carpeting (a potential obstacle to movement for those with chairs or wheeled suitcases). Let's be grateful for small mercies - it did have a lift! PS: Like so many businesses nowadays, it did not appear to employ very many customer-service staff who actually spoke English fluently and comprehensibly. Nor did they appear well-trained in the I.T hardware and software they were required to use.

    « Double and single room »

    Stayed here with friends for a concert and to have a look around london was very pleased when arrived as thought looked to nice to be true..was clean id say a very high 3 be 4 if they had a fridge...lovely very clean had a kettle coffee teabags milk sugar etc just missing a fridge and be perfect..plasma on wall..window panels dont look much but that doesnt bother me as not fussy but u do get people who also like great views but rnt any but i more than enjoyed my stay thanks :) free parking in next street if not you can pay 15 to stay in there gated car park

    « Good value and still close enough to everything »

    Booked this well in advance as soon as I had secured my AC/DC tickets for Olympic Park. Rooms are adequate for a brief visit such as mine, tea and coffee making facility, nice hot shower and modern bathroom. Towels provided, plus soaps. It is a 5 minute gentle stroll to Peckham Rye overground to connect you with the underground services to get you around the City. I noticed the rack rate when I arrived was £110 per certainly isn't worth that but it is well priced and not that far away from everything. I didn't have a breakfast so can't comment on food, staff were very helpful and knowledgeable. Make sure you get a visitor Oyster card, as that was the best tip I had passed on to me

  • 3
    « Average »

    Stayed in a double room. I was expecting a themed room like on the website. We didn't get this instead we got a very small room that had images of cogs on the wall. Not a good room if your clostrophobic Car park was £15. However we found free parking near by. Breakfast, we had continental which consists of the basic ( boiled eggs, croissants, choc pastry, mixed fruit, fresh fruit, cereal and toast). The staff where friendly but not very helpful as they were not aware of the area much.

    « Good room but no curtains!! »

    Decided to stay here because I know the area well (so not put off by location and crowd) and because it's a Best Western so expecting basic standards are met and taking the brand name as assurance for "quality". I got a room on the top floor - it was small (not unusual for London), bathroom, bed etc were all fine; newly refurbished and working. The big let down was the fact that the roof window didn't have a curtain or blind - so not only can people from other buildings look into the room, during summer sun rises very early so you have bright daylight after a few hours of darkness. Initially though there was a way of blacking out the room - had to get someone from reception at 10h30 at night (took him 40min to turn up and only after having called again...) whose first reaction to the room was "do you actually like sleeping here (pointing to the slanted ceiling)"..long story short: there is no way to blackout the room, I explained to reception next day who tried to find a new room ("we have one but it's in a different building...") but also didn't find it strange there were no curtains (empathy?? Putting customer first??) Bring an eye mask and ear plugs in case you are given a room on the top floor. Shame but BW no longer stands as a brand for me that I can rely on, giving me a good nights sleep! This is the reason for the overall rating - I otherwise would def have rated it higher!

    « Great Hotel »

    Great Hotel, newly renovated and modern. Was staying for 3 nights, and have no complaints about the hotel whatsoever. And the Wifi is free and superb! was streaming movies on the big flatscreen every night. The only reason I'm not giving 5/5 is the area close to, called Pecham. Instead of taking the train to Peckham Rye, we took it to Denmark Hill, and enjoyed the 20 minutes walk to the Hotel.

    « Outstanding »

    The two nights that I spent here were really nice. The staff were really helpful when I had any questions, and they had a good knowledge of places local to the hotel that I could visit in the evenings. I will definitely consider staying here again.

    « Good comfortable stay »

    Booked this hotel only couple of hours before, must say was pleasantly surprised, the room was compact (2 single beds) but nicely decorated and very clean, comfortable and quiet considering on main road in London


Getting to the hotel ...

All directions
·From: London Heathrow Airport. Take the M4 Eastbound to Great West Road/A4 into London (West & Central) about 13. 4 miles. At Hogarth Roundabout, take the second exit onto Great West Road Chiswick/A4 for 2. 5 miles. Use the right two lanes to turn slightly right towards Earls Ct Road/A3220 for 0. 1 miles. Use any lane to turn right onto Earls Ct Road/A3220 for 1. 2 miles. Turn left onto Cremorne Road/A3220 for 0. 3 miles. Continue onto Cheyne Walk/A3212 for about 2 miles. Use the right two lanes to turn right onto A202 for 0. 4 miles. Continue straight onto Kennington Ln/A202/A3204 for 0. 1 miles. Turn right onto Durham St/A202/A3204 for 0. 2 miles. Continue onto Kennington Oval/A202 for 2....

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