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Best Western Hotel Southwest Little Rock, Little Rock

6100 MITCHELL DR, 72209-4669, Little Rock, United States - See on a map
Best Western Southwest Little Rock - Best Western Southwest Little Rock The Best Western Southwest Little Rock is ideally located in the center of Little Rock. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Outside the Best Western Southwest Little Rock, you will find that we are located right off Interstate I-30 with easy off and on access. We are just few minutes away from the Arkansas State Fair Grounds, Simmons Bank Arena, Downtown Little Rock and also Bill and Hillary Clinton National Airport. At this is 100% non-smoking Best Western Southwest Little Rock hotel, guests will find the best customer service and amenities in Southwest Little Rock. We offer guests well-appointed accommodations. Each room has cable television and free Wi-Fi access. Other amenities included are a complimentary full hot breakfast, outdoor pool, business center, onsite fitness center and coin operated laundry facilities. Management reserves the right to refuse to provide accommodations to person or persons less than 21 years of age unless accompanied by a parent. Identification is required at check-in.

Best Western

Hotel Southwest Little Rock

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Hotel advantages

  • Complimentary full american breakfast
    Complimentary full american breakfast
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
based on 178 guest reviews
NOTE ISSUED
Excellent
51
Very Good
47
Average
24
Poor
27
Terrible
29
REFER TO NOTICE
Business Business
25
Couples Couples
37
Family Family
44
Friends getaway Friends getaway
11
Solo travel Solo travel
22
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Dont take your family here"

1
User 09/06/2021

The room was gross and hadn't been cleaned, there was hair all in the bathtub and on the toilet. Smelled so bad, it's okay if you want to go to a hotel that smells like weed but this definitely isnt a hotel to bring your kids.

"Only one BW gift card per stay"

3
SonicDave, Nashville, Tennessee 31/05/2021

I had earned two BW gift cards but was only allowed to use one for this stay per the general manager's rule. I was not recognized as a diamond member at check in. Mask required sign up but staff not wearing masks all the time. Elevator not working properly. The breakfast buffet was open but just average. Pool closed and empty with pool gate propped open. Overall the hotel offers a decent clean room at a fair price right off the interstate; however, when we return to the area we will look for other hotels.

BestWestern Inn, Owner at Best Western South West Little Rock, responded to this review
Hello SonicDave, We apologize for the inconvenience that was caused during your stay. We will take your feedback and make improvements. I apologize about our staff not wearing mask as we are adjusting our mask policies to accommodate everyone. We hope you will give us another chance in the future as we make improvements to our property.

"Oh ugh"

2
2ta, Austin, Texas 09/05/2021

I spent 20 years traveling for work so I have some context for this review. The hotel is in a busy and downscale area, the lobby furniture was dirty and the bathroom was a mess, as in a horrible renovation that was sloppy and made the toilet difficult to flush. BWs are very inconsistent. Would not recommend this place. Gave it a two because I've seen worse.

BestWestern Inn, Owner at Best Western South West Little Rock, responded to this review
We apologize for the inconvenience that you endured during your stay. Would you be able to email me your stay information so I could look into what was going on during your stay. We appreciate your feedback as this is the way to improve our property. Thank you for your feedback and we look forward to hearing back from you.

"Truly dedicated staff and friendly environment"

5
User 04/05/2021

I don't stay at Best Western properties often. But I will be staying more after my stay here. The room was really clean. The staff was very accomodating, considerate and helpful. I can see the pride they have in the hotel.

BestWestern Inn, Owner at Best Western South West Little Rock, responded to this review
On behalf of our entire team, thank you for selecting our hotel for your stay. Your satisfaction is important to us. I am glad to know that everything went well with your stay and look forward to you staying with us again.

"Worst experience at a Best Western"

1
493michellac, Seattle, Washington 04/04/2021

I stopped here for the night while driving through. I will often choose to stay at Best Westerns because I find they are clean, friendly, pet friendly and economical. They had a current "remodel" but when I arrived the ceiling in the lobby was leaking, only 1 of their elevators was operational but it was unfinished and the floor was sticky. It also sounded/felt like it was going to break down when you were on it. The stairs were not even an option to get to/from your room in this building. They had recently put in new carpet but it made it so the door did not open or shut easily. The room was not clean and the building overall was musty and sticky. When I went to leave in the morning at 6 am there were people wandering around inside that did not seem to be guests of the hotel and followed me onto the elevator then blocked the door so it did not lock. This is not the fault of the hotel and I choose it because it was so close to the highway but for anyone that is a light sleeper there is alot of noise from highway traffic in the room.

BestWestern Inn, Owner at Best Western South West Little Rock, responded to this review
Hi 493michellac, We apologize for the inconvenience that you endured during your stay. Would you be able to email me your stay information so I could look into what was going on during your stay? We appreciate your feedback as this way we can improve our property. We look forward to hearing back from you. Thank you, Radha P. Manager

"A true dedication by staff, an extremely clean property and a fantastic experience!"

5
OleSmokey72845, Little Rock, Arkansas 22/02/2021

It has been a while since I have stayed at a Best Western property due to some problems in the past. Unfortunately with the terrible weather this past weekend there was not much of a choice. I am very glad that I did. The property has been very newly remodeled and is clean and very appealing. There was an issue with the heating/cooling unit in the room on Saturday evening. First thing Sunday morning the General Manager (whose name I believe was Jay) came to the room to look at it. He took the entire unit apart, replaced the control board and then it worked like a charm. Turns out that all of the heating/cooling units are brand new and there are a couple of issues with them. He had already contacted the manufacturer and they had already sent new boards to replace the improperly working ones. Not only was he extremely friendly, knowledgeable and quite obviously dedicated to ensuring that his guests are happy but the speed with which the problem was handled was quite appreciated. In these days of Covid it is nearly impossible to find any location which offers a hot breakfast (if any) for the guest anymore (as well as other services being suspended). Yet you are still charged the same rates. It was a very welcoming surprise to actually have the availability of a fresh HOT breakfast in the mornings! My thoughts are if you are paying for something then it should be available for you. Overall this location left me feeling like I was an actual guest in someones home. Not simply a customer. Thank you!

BestWestern Inn, Owner at Best Western South West Little Rock, responded to this review
On behalf of our entire team, thank you for choosing our hotel for your stay. We are glad your overall experience was great. Please come back in the future to visit us again.

"Unwelcoming and Rundown"

2
Potterswife, Pineville, Louisiana 21/11/2020

The desk clerk was not friendly, and acted like it was a bother to check us in. Our room was in need of repair, deep cleaning, and updating. Breakfast was a banana, plastic wrapped pastry, and a bottled water. We weren't offered juice, milk, or cereal.

"."

5
User 12/05/2020

Great room comfortable beds. I would definetly recommend this hotel to any persons that might be in this area. Not to mention the reasonable prices. Great setup in the rooms. The bathroom was very clean.

"Work"

1
User 25/10/2019

I was doing work for them as they were renovating the hotel but I cannot get paid for whatever reason. I had been trying to get paid for the last week and have been getting the run around. I have a family to support and I can't do that because a millionaire doesn't want to pay me a $150 that's sad

"Pest Problem"

2
hudson0387, Blytheville, Arkansas 12/11/2018

We we're in Little Rock visiting family I didn't want to drive any further and Quality Inn was one of two choices Two stars because the beds were comfortable and clean This place has roaches so bad I killed six while there I would have asked for a refund but I was to tired to bother with it My mother works for Choice Hotels so we use them a lot and I've never seen anything like this before

"Good rooms convenient you could cost in renovation"

3
User 14/10/2018

Moving from Atlanta to Seattle on a budget this Quality Inn was on the way and how do surprise compared everybody else. In early August it was under construction so it was kind of a mess but still the prices seem reasonable for what we're getting

"Clean room, great breakfast but moderate shower !"

4
huyenkhong91, Hanoi, Vietnam 23/07/2018

We stayed here for 2 nights. Price was very reasonable. Room was good but there is a bit problem with the shower. No hot water and the water came out very weakly. Breakfast was great at this price !!!!

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