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Best Western Hotel Southwest Little Rock, Little Rock

6100 MITCHELL DR, 72209-4669, Little Rock, United States - See on a map
Best Western Southwest Little Rock - The Best Western Southwest Little Rock is the perfect spot for your next visit to Little Rock. The Best Western Southwest Little Rock is ideally located in the center of Little Rock. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Outside the Best Western Southwest Little Rock, you will find that we are located right off Interstate I-30 with easy off and on access. We are just few minutes away from the Arkansas State Fair Grounds, Simmons Bank Arena, Downtown Little Rock and also Bill and Hillary Clinton National Airport. At this is 100% non-smoking Best Western Southwest Little Rock hotel, guests will find the best customer service and amenities in Southwest Little Rock. We offer guests well-appointed accommodations. Each room has cable television and free Wi-Fi access. Other amenities included are a complimentary full hot breakfast, outdoor pool, business center, onsite fitness center and coin operated laundry facilities. Management reserves the right to refuse to provide accommodations to person or persons less than 21 years of age unless accompanied by a parent. Identification is required at check-in.

Best Western

Hotel Southwest Little Rock

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Hotel advantages

  • Complimentary full american breakfast
    Complimentary full american breakfast
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
based on 203 guest reviews
NOTE ISSUED
Excellent
67
Very Good
51
Average
25
Poor
28
Terrible
32
REFER TO NOTICE
Business Business
29
Couples Couples
39
Family Family
46
Friends getaway Friends getaway
11
Solo travel Solo travel
24
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Business"

5
User 23/04/2022

I love the customer service. And I love the staff. HOUSEKEEPING IS THE BEST. I like the place so much, I gained employment. I would advise anyone who comes to visit the Little Rock area that they spend their time at Best Western on Mitchell drive thank you

Hotel Manager, Owner at Best Western South West Little Rock, responded to this review
Hello Willie, It's so good to hear that our guests are satisfied with the stay and our hospitality.I am quite glad to hear that you enjoyed your time here. If you are ever back to visit, please give us a call and we would be delighted to have you back. Happy Travels, Hotel Manager

"Very nice, glad we stayed"

5
KATHYB358, Windom 23/04/2022

This hotel was very nice. The staff was very nice and friendly. For the most part it was quiet. Very clean, the room smelled nice. Comfortable bed. The lighting was good. They have an outdoor pool. They offer laundry facilities for guests. They also have good, strong WiFi. The breakfast was very good, one of the e best we've had lately. I recommend this place.

Hotel Manager, Owner at Best Western South West Little Rock, responded to this review
Hello Kathy, Thank you so much for your stay and gracious remarks! Taking care of our guests is our highest priority, but it's so good to hear that our guests are satisfied with the stay and our hospitality.I am quite glad to hear that you enjoyed your time here.If you are ever back to visit, please give us a call and we would be delighted to have you back. Warm Regards, Hotel Manager

"BEST HOTEL STAY EVER! FANTASTIC STAY!"

5
User 16/04/2022

Front desk was exceptionally friendly, Gabby and Jessy are the best!! Housekeeping does a tremendous job! The housemen(Cam ,D ) are always on the move doing something to better everyone else's stay!! Management is very respectful and understanding of any issues that may come ( I haven't had any this far and I've been here since November by way of an unfortunate and unforeseen accident within my house). Breakfast is always fresh and timely, and they always have hot coffee! I will stay there every time I need a quick and peaceful getaway!

Hotel Manager, Owner at Best Western South West Little Rock, responded to this review
Dear Tyronev, It was a pleasure having you stay at our property recently. We are glad that you were pleased with the hotel's overall facilities and services. Your positive comments shall definitely motivate us to serve our guests better. We look forward to welcoming you back soon! Sincerely, Hotel Manager

"Very Impressive Hotel"

5
jrschu44, Dallas, Texas 08/04/2022

It is a new facility and it shows. Great room, everything worked as it should. Super staff, very helpful. Best breakfast I had on this trip. Hot foods were hot, Cold foods were cold. Not something you see at every buffet.

Hotel Manager, Owner at Best Western South West Little Rock, responded to this review
Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We are delighted to read you loved and enjoyed the service provided by our staff. They truly understand the meaning of hospitality and are dedicated to exceeding our guests' expectations every day. I will share your wonderful comments with them as I know it will encourage them to hear that a guest has noticed their efforts. We appreciated the opportunity to host you and look forward to your return. Sincerely, Hotel Manager

"Clean and quiet"

5
User 27/03/2022

Very clean hotel quiet. The beds were comfortable plenty of towels in the bathroom. Staff were very friendly.. We did not utilize the breakfast accommodations but they were available. There's also free Wi-Fi at the hotel.

Hotel Manager, Owner at Best Western South West Little Rock, responded to this review
Dear Rebecca, It was a pleasure having you stay at our property recently. We are glad that you were pleased with the hotel's overall facilities and services. Your positive comments shall definitely motivate us to serve our guests better. We look forward to welcoming you back soon! Sincerely, Hotel Manager

"Best hotel"

5
Jennifer G, Little Rock, Arkansas 20/01/2022

This hotel is small but definitely family friendly! The hotel staff goes beyond the normal to make you feel comfortable, and give you the best rates, their friendly and care about your visit! Don't miss out! Every time I come too Ark this location is one I will always have on as a top option! They have good rates, friendly staff, Clean rooms, and they have comfortable beds, it doesn't feel like your sleeping on bricks! Lol!

Hotel Manager, Owner at Best Western South West Little Rock, responded to this review
Dear Jennifer, Thank you for your recent stay at our property. It is great to hear that your stay with us was satisfactory. Your appreciation for the room,amenities and hospitality encourages us. It is our pleasure to serve our guests like you. Looking forward to welcoming you again. Sincerely, Hotel Manager.

"Passing thru Arkansas"

5
samuraijean73, Brazil, Indiana 11/01/2022

Our stay was excellent. Beds were comfy. Rooms were clean. Breakfast was good. Quiet evening. I had read previous reviews and someone complained about a repair truck parked there. This was not a problem. In the morning when we checked out there were several work/repair vehicles there but these men were also guests of this hotel. Everyone was respectful and mannerly. I will stay here again!! Recommended!!!

Hotel Manager, Owner at Best Western South West Little Rock, responded to this review
Dear Samuraijean, Thank you for your recent stay at our hotel. It is gratifying to note that you had a nice experience. We are privileged to serve clients like you. Compliments from guests like you motivate us further. Please do visit us again for a superior experience. Sincerely, Hotel Manager.

"Friendly staff, but…"

2
slpayton, Crystal Lake, Illinois 02/01/2022

All of the staff were very friendly. The breakfast was good. The heater was broken and it was cold in my room. I waited all day and it was never fixed. I was offered a discount but I don't know if I got one. I got two extra blankets and that was helpful. there is a 2 foot deep hole, maybe three! It's right off the sidewalk in the back and filled with water. This is very dangerous. This was the noisiest hotel I have been in in the last year or honestly that I can remember. I literally heard door slamming 75 times in an hour! It was bad. The pillows smelled bad. The floor felt grimy on my bare feet. The breakfast was good and I really liked the pictures in the room. I hate to leave a two star review because the people were also nice, but I would not return.

Hotel Manager, Owner at Best Western South West Little Rock, responded to this review
Hello Guest, Thanks for your stay and sharing your experience. I appreciate your feedback and telling us the positive and negative aspects of the stay. Our apologies for the inconveniences .We shall work further to improve the amenities and hospitality based on your observations. Guest feedback is important to us for improvement. Hope to welcome you again soon. Sincerely, Hotel Manager.

"Clean budget option"

4
User 29/12/2021

Pros are that we had a clean room, check in was easy and quick and the hotel had an updated interior. The hotel allowed our dog to stay and we were stopping in on our way west on route 40. Close to several fast food chains. We did not use the gym or other amenities. Left at 5:15 am so did not get the breakfast. Cons are that it's a good 15 minutes into Little Rock on the highway, small room and close enough to the highway to hear the background noise. It was not bad but if you are a light sleeper, it could be problem. Also, this is minor, but nowhere to hang your wet towels.

Hotel Manager, Owner at Best Western South West Little Rock, responded to this review
Dear Guest, Thanks for the stay and the positive feedback. Your comments empower our team. We are continuously raising our benchmark. You can expect an amazing stay next time. Visit us again soon. Sincerely, Hotel Manager.

"Amazing"

5
hellomskabrenia, Little Rock, Arkansas 20/12/2021

Amazing ,loving ,caring staff and cleanest rooms in town. Also their breakfast is fantastic! they make you feel right at home, and as if u family, everything/everyone is wonderful here. I wouldn't want to stay anywhere else but at Best Western in Southwest Little Rock,Arkansas.

Hotel Manager, Owner at Best Western South West Little Rock, responded to this review
Dear Guest, Thank you for the wonderful review. We are delighted that you liked everything about our hotel. We take pride in this hotel and its amenities and sincerely appreciate the opportunity to serve you. I'm glad we could satisfy you, as we do so many others each day. You can get a great experience when you give us your stay again. Sincerely, Hotel Manager.

"Quick Stay"

4
User 18/12/2021

Easy access from the highway. Close to amenities, gas, and stores. Friendly, convenient hotel. Friendly front desk staff. Would stay here again when doing road trips. Would recommend to other travelers.

Hotel Manager, Owner at Best Western South West Little Rock, responded to this review
Dear Guest, Thank you for sharing your experience. We are pleased to learn you liked the friendly staff service, the location, and the amenities. Our goal is to provide an experience worth repeating for every guest, every time. Thanks for recommending us and we look forward to welcoming you back soon. Sincerely, Hotel Manager.

"Thanks for Helping"

5
User 05/11/2021

Thank you Tonya and Jay for assisting me with my stay after my doctor appointment. The room was clean staff was so helpful. I was able to rest with no distractions. Thank you again. I will be back to stay.

Hotel Manager, Owner at Best Western South West Little Rock, responded to this review
Dear Guest, Thank you for your recent stay at our property. We are glad that you had a great stay and loved the staff service. It is true that our staff put their heart completely into what they do for the guests. We are happy that they could win your trust. I will definitely pass your lovely message to Tanya and Jay. Look forward to your next visit! Sincerely, Hotel Manager.

"Leisure Lodging"

4
User 18/10/2021

The Best Western on Geyers Springs in Little Rock, Arkansas is a very Good place to get away after a strenuous work week. The Amenities are excellent and the staff very friendly and inviting. One of the Best places to stay in Little Rock.

Hotel Manager, Owner at Best Western South West Little Rock, responded to this review
Dear Guest, We would like to thank you for taking the time to leave this very nice review about our hotel. We are very touched and inspired by your feedback. Awaiting the pleasure to welcome you back to our hotel. We will ensure a memorable stay for you. Sincerely, Hotel Manager.

"Comfortable"

4
User 13/10/2021

I was very impressed by this hotel. Clean upon entering. The room was very clean as well. Very cozy and comfortable stay having to be away from home. Will definitely stay again if my travels take me back there.

Hotel Manager, Owner at Best Western South West Little Rock, responded to this review
Hello Guest, Thank you so much for the stay and the overall appreciation. We are highly inspired by your comments.Guest satisfaction is a special reward for our team. We are privileged to have guests like you.Please do visit us again. Sincerely, Hotel Manager

"They do it right"

5
User 09/10/2021

I travel for work and have been at this hotel for a month and a half. When I say they do it right they really do. The rooms and common areas are very clean, and they clean your rooms a couple days a week not that whole once every 1 to 2 weeks. They come by every day to every other day the clean your room. The have a real continental breakfast. You get eggs, sausage, bacon, waffles sausage gravely and all the fruits breads and cereals. They have a nice weight room that is clean and has up to date equipment. The staff is very accommodating and friendly. I would definitely use this hotel if I'm in the area and recommend it to anyone traveling to the area. One other thing there are a lot of restaurants in the area and it is right off the exit so it is really convenient.

Hotel Manager, Owner at Best Western South West Little Rock, responded to this review
Dear Guest, Thank you for your recent stay at our property. I am delighted to note that you had a nice experience. We will take your comments for future improvement. It is our privilege to serve clients like you. Reviews from guests like you motivate us further. Please do visit us again. Sincerely, Hotel Manager

"Great hotel!"

5
gerrykasperkevic, North Bend, Oregon 06/10/2021

This hotel was very friendly and very accommodating. They provided everything we needed and more. Very on top of your needs. In a good location within short driving to near by stores and activities. Would definitely stay here again!

Hotel Manager, Owner at Best Western South West Little Rock, responded to this review
Dear Gerry, Thank you for your recent stay at our property. I am happy to read that you had a nice time during your stay with us. Providing our guests with the best possible hospitality and experience has always been our mission! We truly value the opinions of our customers. I look forward to seeing you back again. Sincerely, Hotel Manager

"The worst hotel EVER!!"

1
User 19/09/2021

After a long day of travel to end up here was a big misfortune. The room was dirty, stained linens, bugs everywhere, mattresses were GOD awful, the room smelled like wet dogs and the list goes on. We could not get comfortable no matter what. I would suggest you run from this hotel. I usually do not like to give bad reviews but this was ridiculous. On top of it all, the guest clerk did not have a mask on and was sniffling and coughing constantly. Every time I would walk by, she would be coughing. The PITS! And a very sketchy neighborhood.

Hotel Manager, Owner at Best Western South West Little Rock, responded to this review
Dear Lucia, I absolutely regret the unpleasant experience you had during your stay with us. This is not what we want to provide to our guests. We take feedback from our guests very seriously. I have noted the issues highlighted by you and will get them resolved by the concerned team. Hope you will give us yet another opportunity to serve you better. Sincerely, Hotel Manager

"Nasty hotel"

1
Modelaviation12, Indianapolis, Indiana 07/09/2021

Room was full of ants. Moldy bathroom. Weird people hanging around lobby and outside hotel. Very unsafe feeling here. Was not refunded for stay and ant issue was not taken care of. Breakfast was only good part

BestWestern Inn, Owner at Best Western South West Little Rock, responded to this review
We apologize for inconvenience that you endured during your stay. We have called the pest control to make sure the ant problem is taken care of. We will talk to our housekeeping staff to ensure all the bathrooms are clear of mold. Again, we apologize for the inconvenience that was caused during your stay. We hope you give us another chance in the future.

"You won't be disappointed"

5
User 06/09/2021

Wrote this on Google and it definitely belongs here too. Made an account with TripAdvisor just to share my wife's and I pleasent experience at this Best Western. Let me start by saying that my wife and I evacuated to Little Rock last minute with no reservations anywhere. This was the literally the first hotel hotel we called and Mann we landed a gem. The owner, manager, housekeeping, and the front desk lady was Soo comforting and welcoming. Everyone I just mentioned works their butt off to absolutely make sure they will help you in anyway shape or form. Not going to go in detail how they helped my wife and I but they truly take care of their customers. Breakfast was delicious. Biscuits and gravy with some apple juice really hit the spot every morning. The room was really clean! Bathrooms were clean and seemed to be freshly remodeled. The bed was comfortable and housekeeping did an absolute fantastic job making up the room everyday. Kept it smelling fresh and new. Also, the air conditioning was absolutely on point and kept the room cool during 90 degree days I'm honestly shocked to see other reviews on here saying they had a bad experience... Just doesn't make any sense after the last week I had there. Would recommend this hotel to all my friends and family. 10 out of 10. Wish I would of taken a couple of pics in the room!

BestWestern Inn, Owner at Best Western South West Little Rock, responded to this review
Thank you for your positive feedback. We will share your positive review with our staff as well. We look forward to seeing you in the future!

"Nice hotel smelt very clean"

3
jackdeliacherry, Hebbronville, Texas 16/08/2021

Hotel was nice but elevator was broke had to use stairs and receptionist had really bad cough and sniffles with no mask plug didn't work in bathroom but smelt very clean when first entering front staff was friendly but waffle iron wasn't working correctly

BestWestern Inn, Owner at Best Western South West Little Rock, responded to this review
We apologize for the elevator not working during your stay. We will re inform our staff regarding our mask policy as we take our guest safety very seriously. We hope you will give us another chance. We appreciate your feedback as we continue to make improvements to our property.

"Need to have professionalism and be more humanitarian, we all need to be treated the same way."

1
User 01/08/2021

Terrible its not even the word to describe the situation that i had to deal with with the young lady that work there. After she already knows me and my husband Because we been staying at this location for about almost 3 weeks straight already we from miami one day we got to the hotel around 7 am to get a room again and she had a horrible attitude and start telling us that she couldn't rent us until 3 pm and that she was not going to take my payment when she always rent everyone no matter the time, she refuses to check me in at all knowing that it was going to be 105 degrees outside. Im pregnant and she knew it and she just didn't care, so we had to wait until they change the shift so the manager check us in.

BestWestern Inn, Owner at Best Western South West Little Rock, responded to this review
We apologize for the inconvenience that was caused during your stay. Our check-in time is 3:00 p.m. local standard time but we do make exceptions for our guest. We will definitely inform our staff about the exceptions that we make depending on availability of the rooms and room types. We appreciate your feedback; we hope you will give us another chance.

"don't stay in this hotel is a real dump and not handicap accessible either"

1
User 01/07/2021

This is my original email to the general manager ..The reason of my email is to express to you how dissatisfied i am with your hotel . after staying there for 3 nights in room 216 we were in shock of the conditions of your hotel dirty and in real bad shape with multiple violations from ADA to OSHA violations i couldn't believe that you are allowed to operate a hotel in these conditions i included pics for you to see .when i booked this room i specifically request accommodations for a disabled person wheelchair bound witch were not met including that when i arrived to the hotel i told the male clerk that check me in that i have a person with disabilities to please give me a room with plenty of room to navigate with his chair if no handicap accessible room was available the clerk assured me that my room will have plenty of room for my son didn't. as you can see in the pics couldn't even turn his chair around needer taking him in the bathroom .also the front door safety Loock doesn't work have to block the door with my son wheelchair to have some sense (have video of the mal function of this lock) of safety at bed time the toilet tank lid didn't fit in between the wash cabinet and the toilet this and many OSHA violations and ADA also the pool is a disaster brown water not in compliance we were never told that the pool was on this bad shape as shown in the pics this is completely unacceptable i want 100%my money to be refunded .i hope this can be resolved without the need for me to go to social media and other means... thank you Felix Rosa

"Terrible best western"

1
doylez2021, Tyler, Texas 25/06/2021

This is the most nastiest best western ever they should not be open for business period the elevators was nasty the pool was nasty the rooms where nasty. House keepers on drugs manager poor service period there is no manager on duty at night. I was almost moved to 6 nasty rooms no one in the hotel complained on the hotel internet wasn't working properly and overall I would never stay here again. Forget that never at a best western again never experienced service like this before couldn't get a refund didn't have anywhere to go and I have a little baby very pissed about the quality of my stay period.

BestWestern Inn, Owner at Best Western South West Little Rock, responded to this review
We apologize for the inconvenience that was caused during your stay. Please email us at bestwesterni30lr@gmail.com with your stay information so we can investigate further. We appreciate your feedback as we make improvements on better serving you in the future and others as well.

"Truly dedicated staff and a clean property!"

5
User 21/06/2021

After a long day of driving across the state, this hotel was worth the stay! I can tell this hotel has been newly remodeled and a very clean environment also staff was very friendly and helpful! The rooms were very nice and clean! Glad I stayed! Thank you Best Western South West Little Rock for giving me a great experience at this hotel!!

"Hospitable, CLEAN, under reno, but still 5 stars!"

5
User 20/06/2021

Stayed overnight here after 7 hour drive from Nashville! Hubby and I were exhausted to the point of slurring our words at check-in and just prayed for a clean bed to rest our weary heads... We were grateful for the cleanliness and disinfection protocols. The hot breakfast was especially welcome after plain "grab & go" at other places post(?) pandemic... This establishment met our needs, but hubby and I aren't high fallootin' people. If you're a high fallootin or high maintenance type, head to the Omni Hotel or some other 5,6, or 7 star hotel. Thanks Best Western in Southwest Little Rock!!

BestWestern Inn, Owner at Best Western South West Little Rock, responded to this review
On behalf of our entire team thank you for selecting our hotel for your stay. I am glad to know your overall experience was great. We look forward to having you stay with us again.

"Dont take your family here"

1
User 09/06/2021

The room was gross and hadn't been cleaned, there was hair all in the bathtub and on the toilet. Smelled so bad, it's okay if you want to go to a hotel that smells like weed but this definitely isnt a hotel to bring your kids.

"Only one BW gift card per stay"

3
SonicDave, Nashville, Tennessee 31/05/2021

I had earned two BW gift cards but was only allowed to use one for this stay per the general manager's rule. I was not recognized as a diamond member at check in. Mask required sign up but staff not wearing masks all the time. Elevator not working properly. The breakfast buffet was open but just average. Pool closed and empty with pool gate propped open. Overall the hotel offers a decent clean room at a fair price right off the interstate; however, when we return to the area we will look for other hotels.

BestWestern Inn, Owner at Best Western South West Little Rock, responded to this review
Hello SonicDave, We apologize for the inconvenience that was caused during your stay. We will take your feedback and make improvements. I apologize about our staff not wearing mask as we are adjusting our mask policies to accommodate everyone. We hope you will give us another chance in the future as we make improvements to our property.

"Oh ugh"

2
2ta, Austin, Texas 09/05/2021

I spent 20 years traveling for work so I have some context for this review. The hotel is in a busy and downscale area, the lobby furniture was dirty and the bathroom was a mess, as in a horrible renovation that was sloppy and made the toilet difficult to flush. BWs are very inconsistent. Would not recommend this place. Gave it a two because I've seen worse.

BestWestern Inn, Owner at Best Western South West Little Rock, responded to this review
We apologize for the inconvenience that you endured during your stay. Would you be able to email me your stay information so I could look into what was going on during your stay. We appreciate your feedback as this is the way to improve our property. Thank you for your feedback and we look forward to hearing back from you.

"Truly dedicated staff and friendly environment"

5
User 04/05/2021

I don't stay at Best Western properties often. But I will be staying more after my stay here. The room was really clean. The staff was very accomodating, considerate and helpful. I can see the pride they have in the hotel.

BestWestern Inn, Owner at Best Western South West Little Rock, responded to this review
On behalf of our entire team, thank you for selecting our hotel for your stay. Your satisfaction is important to us. I am glad to know that everything went well with your stay and look forward to you staying with us again.

"Worst experience at a Best Western"

1
493michellac, Seattle, Washington 04/04/2021

I stopped here for the night while driving through. I will often choose to stay at Best Westerns because I find they are clean, friendly, pet friendly and economical. They had a current "remodel" but when I arrived the ceiling in the lobby was leaking, only 1 of their elevators was operational but it was unfinished and the floor was sticky. It also sounded/felt like it was going to break down when you were on it. The stairs were not even an option to get to/from your room in this building. They had recently put in new carpet but it made it so the door did not open or shut easily. The room was not clean and the building overall was musty and sticky. When I went to leave in the morning at 6 am there were people wandering around inside that did not seem to be guests of the hotel and followed me onto the elevator then blocked the door so it did not lock. This is not the fault of the hotel and I choose it because it was so close to the highway but for anyone that is a light sleeper there is alot of noise from highway traffic in the room.

BestWestern Inn, Owner at Best Western South West Little Rock, responded to this review
Hi 493michellac, We apologize for the inconvenience that you endured during your stay. Would you be able to email me your stay information so I could look into what was going on during your stay? We appreciate your feedback as this way we can improve our property. We look forward to hearing back from you. Thank you, Radha P. Manager

"A true dedication by staff, an extremely clean property and a fantastic experience!"

5
OleSmokey72845, Little Rock, Arkansas 22/02/2021

It has been a while since I have stayed at a Best Western property due to some problems in the past. Unfortunately with the terrible weather this past weekend there was not much of a choice. I am very glad that I did. The property has been very newly remodeled and is clean and very appealing. There was an issue with the heating/cooling unit in the room on Saturday evening. First thing Sunday morning the General Manager (whose name I believe was Jay) came to the room to look at it. He took the entire unit apart, replaced the control board and then it worked like a charm. Turns out that all of the heating/cooling units are brand new and there are a couple of issues with them. He had already contacted the manufacturer and they had already sent new boards to replace the improperly working ones. Not only was he extremely friendly, knowledgeable and quite obviously dedicated to ensuring that his guests are happy but the speed with which the problem was handled was quite appreciated. In these days of Covid it is nearly impossible to find any location which offers a hot breakfast (if any) for the guest anymore (as well as other services being suspended). Yet you are still charged the same rates. It was a very welcoming surprise to actually have the availability of a fresh HOT breakfast in the mornings! My thoughts are if you are paying for something then it should be available for you. Overall this location left me feeling like I was an actual guest in someones home. Not simply a customer. Thank you!

BestWestern Inn, Owner at Best Western South West Little Rock, responded to this review
On behalf of our entire team, thank you for choosing our hotel for your stay. We are glad your overall experience was great. Please come back in the future to visit us again.

"Unwelcoming and Rundown"

2
Potterswife, Pineville, Louisiana 21/11/2020

The desk clerk was not friendly, and acted like it was a bother to check us in. Our room was in need of repair, deep cleaning, and updating. Breakfast was a banana, plastic wrapped pastry, and a bottled water. We weren't offered juice, milk, or cereal.

"."

5
User 12/05/2020

Great room comfortable beds. I would definetly recommend this hotel to any persons that might be in this area. Not to mention the reasonable prices. Great setup in the rooms. The bathroom was very clean.

"Work"

1
User 25/10/2019

I was doing work for them as they were renovating the hotel but I cannot get paid for whatever reason. I had been trying to get paid for the last week and have been getting the run around. I have a family to support and I can't do that because a millionaire doesn't want to pay me a $150 that's sad

"Pest Problem"

2
hudson0387, Blytheville, Arkansas 12/11/2018

We we're in Little Rock visiting family I didn't want to drive any further and Quality Inn was one of two choices Two stars because the beds were comfortable and clean This place has roaches so bad I killed six while there I would have asked for a refund but I was to tired to bother with it My mother works for Choice Hotels so we use them a lot and I've never seen anything like this before

"Good rooms convenient you could cost in renovation"

3
User 14/10/2018

Moving from Atlanta to Seattle on a budget this Quality Inn was on the way and how do surprise compared everybody else. In early August it was under construction so it was kind of a mess but still the prices seem reasonable for what we're getting

"Clean room, great breakfast but moderate shower !"

4
huyenkhong91, Hanoi, Vietnam 23/07/2018

We stayed here for 2 nights. Price was very reasonable. Room was good but there is a bit problem with the shower. No hot water and the water came out very weakly. Breakfast was great at this price !!!!

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