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Best Western Plus Hotel Landmark Inn, Lincoln City

4.5/5  - basé sur 794 notations.
4430 SE Highway 101, 97367-1541, Lincoln City, United States - See map

Stay at this charming Lincoln City hotel and enjoy easy access to attractions and events like Devil's Lake, Lincoln City Outlet Mall and the Kite Festival. Whether you're here to relax on a family vacation or to get some work done with the area's businesses, you'll never have a dull moment during your stay at this Oregon hotel. If lady luck joined you on your stay, visiting Chinook Wind Casino will be a breeze - it's only five miles away and we offer a free weekend shuttle. Concerts and pool tournaments can also be enjoyed there, and Chinook Wind Casino Golf Course is also nearby. This hotel in Lincoln City, OR is within minutes of retail therapy at Lincoln City Outlets. Many guests also delight in attending the area's events, including the Kite Festival, Lincoln City Sand Castle Competition and Lincoln City Finders Keepers. Or, explore the great outdoors at Devil's Lake State Park. At Siletz Bay's beaches, which are just a few blocks away, you can fish, swim, boat and go crabbing. Depoe Bay and Harbor, Blue Heron Landing Boat and Old Town Bay front in Newport are also within minutes of this Lincoln City hotel. Those fascinated by marine life will love visiting Oregon Coast Aquarium and Hatfield Marine Science Center, both 25 miles away from our property. The clean, well-appointed rooms all offer free Wi-Fi, cable/satellite television with HBO® a desk, a refrigerator, a microwave, a coffee maker and much more. Wake up to a delicious complimentary hot breakfast each morning. This Lincoln City hotel offers many more amenities - relax in the indoor, heated pool, unwind in the serene sauna or soak in the hot tub. We also offer an exercise facility, free parking, a business center and free parking. Ask the front desk about how our professional photography displayed in public areas can be purchased. For an affordable visit to Lincoln City, Oregon at a hotel with attentive staff, reserve a stay at the Best Western Plus Landmark today!

Best Western Plus

Hotel Landmark Inn

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Hotel advantages

  • Spa
    Spa
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Sauna
    Sauna
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
GreenLeader Gold
 
based on 789 guest reviews
NOTE ISSUED
Excellent
434
Very Good
234
Average
83
Poor
21
Terrible
17
REFER TO NOTICE
Business Business
55
Couples Couples
325
Family Family
296
Friends getaway Friends getaway
61
Solo travel Solo travel
27
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Typical BW except........."

3
19/09/2018

So it's what you expect from a BW except for a couple of items which I definitely did not like. So it's conveniently located on the 101 across the street from a great bar and grill. In what appears to be a safe location. We travel via a motorcycle, so besides raining at the time, I like to park by the entrance under the shelter for security. I always tuck it an area that does not affect other travelers. The desk manager insisted that I move it and park it somewhere else. OK. I complied, but later saw her check in 2 other riders on Harleys which she then allowed to park in my same spot. I was riding a BMW. After the riders left, I inquired about and only received an Oh Well, When I first walked into my room, it was clean, but smelled like an old man........... It took her 25 minutes to come down and spray something. The morning staff were very pleasant and accommodating. The breakfast was good except we could not figure out what the eggs really were........ Probably will not be coming back to this BW

"Our favorite hotel"

5
08/09/2018

We love this place. The breakfast is wonderful for a free breakfast. The beds are very comfortable, the staff is always very friendly, and the rooms are very nice. We have 2 young kids and the pool is really nice with a great hot tub.

"Nice Balcony"

3
05/09/2018

The gal at the front desk was super-hyper and told me we only had a room for one night, instead of the two nights that I had reserved ahead of time. It turned out she mixed my paperwork up with another customer's paperwork, and I did get to stay there two nights. The room was fine. The balcony was nice. Breakfast items are separated into two different rooms, which is kind of odd. The juice and waffles are in a really hot room, and the rest of the breakfast items are in another room. They said they plan to remodel. The walls are thin in the room we were in. We could hear people in two different rooms, when we were in our room. They quieted down about 10 pm, so we got a good sleep.

"Excellent hotel for the money"

4
04/09/2018

Great helpful staff, friendly and accommodating. Room was large and clean, with comfortable beds. Breakfast was pleantiful, with sufficient choices, but seating was spread out over three areas, meaning we had to go to different areas to get breakfast. Overall was guite impressed, and as we go to Lincoln quite often, have found a new place to stay. A little inconvenient location due to being South of town.

"Your typical Best Western"

3
03/09/2018

The hotel itself is nothing fancy, but it did the trick for the 1 night we stayed there. The ladies working the front desk were very accommodating and friendly. The beds were uncomfortable, the tile grout in the bathroom desperately needed to be scrubbed, and the breakfast while plentiful lacked quality.

"Nice place to stay"

4
31/08/2018

Decent room, really clean, and staff was really nice. We even stayed an extra night longer than planned! Walking distance to Pacific Grind Cafe and Klementine's Kitchen, both the better choices in the south end of town.

"very accommodating staff"

4
28/08/2018

The staff was very friendly and accommodating. The breakfast was average but filling. The room was very clean and comfortable. The air conditioning worked very well. It was quiet and no one was running in the halls. The parking was adequate but could have used an additional handicap spot. I will definitely stay here again.

"Excellent stay"

4
25/08/2018

Large room, very clean. Location, although not on the beach, was very close to restaurants and the ocean. Breakfast was good, although they said they would be remodeling soon, so that was why the food was in two distinctly separate rooms. Good stay!

"They care about your money, NOT YOUR SLEEP"

1
24/08/2018

The power went out 4 times in our room. Every time my CPAP machine turned off choking me. Phone system did not function. I had to go to the lobby at 1:00am to ask about the power and phone and complain about the noise in the room above AND beside us. I was told there were power fluxuations causing the problems I might have got 3 hours sleep. Later, your rep Anita Haehl only made excuses stating there was no power outage in the area which really confirmed it was the hotel or our room. It is apparent the bottom line means more than the customer. No discount or compensation of any kind. We have stayed at over 20 hotels this summer and this was by far the most expensive and worst. GO ANYWHERE ELSE !!!

"Rude staff, room not cleaned"

2
20/08/2018

When checking in staff was rude and pushy. Once in room there was a half empty mouthwash on the counter and hair all over tub. Checking out morning staff did not want to give me my receipt. Pool area was very good.

"Enjoyable stay & a great value"

5
15/08/2018

We wanted a pool for our little grandson, & he ended up loving the huge spa the most. It was not too hot & entire area was very clean. Beds extremely comfy & rooms are good size. We LOVED the proximity to Taft beach & all the shops in Lincoln City.

Landmark-Inn_97367, Front Desk Agent at Best Western Plus Landmark Inn, responded to this review
Thank you for taking the time to do our survey. We strive to show each one of our guest how important they are to us. We are so glad you enjoyed your stay with us. And do hope to see again in the future. Thank you

"Exceptional customer service"

5
08/08/2018

I love this hotel! The staff really go the extra mile to provide customer service. Rooms were clean and roomy, pool was fun! Breakfast was good. The check in process was quick and painless, the check out process was so fast!

Landmark-Inn_97367, Front Desk Agent at Best Western Plus Landmark Inn, responded to this review
Thank you for taking the time to do our survey. We strive to show each one of our guest how important they are to us. We are so glad you enjoyed your stay with us. And do hope to see again in the future. Thank you

"A very comfortable place to stay when travelling."

3
07/08/2018

With a Best Western Plus Hotel you know you what kind of standards you'll receive. The hotel is clean the beds are comfortable and the food is hot, flavorful and plentiful. One thing i like in a hotel is a balcony so i can sit outside and have a beverage instead of just sitting in my room. One warning, if you'll be coming to the Oregon Coast in the summer time, make a reservation. This hotel was booked the 3 days we were here.

Landmark-Inn_97367, Front Desk Agent at Best Western Plus Landmark Inn, responded to this review
Thank you for taking the time to do our survey. We strive to show each one of our guest how important they are to us. We are so glad you enjoyed your stay with us. And do hope to see again in the future. Thank you

"Happy with everything"

5
05/08/2018

This hotel had everything we were looking for. It is very clean and the staff was efficient and friendly especially the front desk receptionist, Erica. She was doing 5 things at the same time and still nice to everyone. Room was large to accommodate for people and clean.

"Landmark Inn"

5
01/08/2018

Great location, friendly and caring staff, great fitness center, pool and jacuzzi, good breakfast. The room was large and comfortable ... a fantastic experience. I have stayed in many Best Westerns and this one exceeded expectations.

"Great location and friendly staff"

4
30/07/2018

We made a same day reservation, as we were doing a driving tour of the 101 and didn't know where we would land. Thank goodness we did, because they were sold out when we arrived. We had a one bedroom suite, with fireplace, at the end of a quiet hall, on the top floor. The view over the parking lot and to the roght let you see the ocean when the fog wasn't too thick. The room was clean and the bathroom was well stocked, better than most, as we stayed at a few Best Westerns on this trip. The living room had a pull out couch and tv, which was great for our 12 year old. We also had a separate tv in the bedroom and I turned on the fireplace for a few minutes, which is a nice touch. The pool area was decent and they constantly restocked towels. They have a weird two room breakfast, but I think they are going to remodel the main area to streamline that. I was pleased with the accomadations.

"Awesome Choice while in Lincoln City"

5
25/07/2018

The team under GM Anita does an EXCELLENT job each and every time I come and use their hotel. They go way out of their way to make sure every aspect of my stay is comfortable. I look forward to each and every stay at the Landmark Inn. I also always recommend this location to all my family and friends. Ric.

"Very Convenient!"

5
23/07/2018

We stayed at this hotel on a Sunday night. We arrived to friendly people working at the front desk. They gave us all of the info we needed. It was right in town and we were able to walk to the beach, shops, and dinner at a local brewery. We would definitely stay again if we were in the area.

"visit to the coast"

5
22/07/2018

There was a large baseball tournament in town so prices for rooms were higher than normal even for the summertime. This was one of the few places that still even had a room. When we got there about 9 pm the person at the front desk was very helpful and had us checked in less than 5 minutes,. the bed was really comfortable and the ambience of the room made for a very restful night. I would recommend this hotel to anyone and it will definitely be the place of choice for us anytime that we stay in Lincoln city.

"Tour along Oregon Coast"

4
19/07/2018

A great and nice hotel to stay right on HWY 101, restaurants to beaches were nearby with a short distance of driving. The staffs were very friendly upon our arrival and check out. Room was nice and clean, beds were comfortable with many pillows. The continental breakfast was decent, although not quite as great as some other Best Western, it's very convenient to have a bite to continue the trip. I'd recommend it to others.

"Convenient"

3
19/07/2018

This hotel is right on 101 and convenient when traveling up the coast. We chose this hotel because it had an elevator and guest laundry facilities. The room was clean and looked over the parking lot. The downside was that this was above the area people went to smoke so cigarette smoke was coming into the room when the window was open. I like to open windows when possible so this was disappointing. We started doing laundry and the dryer didn't work. I spoke to the lady at the front desk and she was no help other than telling me where the nearest laundromat was located. Later that night we discovered there was another dryer and washer on another floor. Breakfast was OK, Make sure you are there early because they promptly locked the doors at 9:30.

"Poor excuse"

2
08/07/2018

First of all was guaranteed one price and then it is $20 more at checkout. Vending machines were empty. Staff could not keep the customers regulated to pool hours. Kids in the jacuzzi. Very small room for the price way overpriced. had a room on the first floor the balcony door would not lock and could not secure the room.

"Just the opposite of The last BW."

4
26/06/2018

Here I am, after staying at three different blue properties, I am walking into a plus. No cookies!!!! What is with that? Clean property. All rooms face one way. Second and third floor rooms have little balconies. Enough to fit two chairs, which are in the room. The Portland property had the bath gel, shampoo and conditioner in the shower. This Plus had the bar of soap. It did had doubles of all the shampoo, conditioner and lotion. Breakfast had two separate rooms. The waffles and coffee were in an entirely different room with no mention about it. The main room had three tables for two(the other had lots of room) and there were tables in the lobby area. I almost felt this one working towards being a blue. Nice indoor pool and spa. Overall a good over night stop, but if you can afford the beach(another plus property) go for it. the tv needed to be replaced, a little fuzzy.

Landmark-Inn_97367, Front Office Manager at Best Western Plus Landmark Inn, responded to this review
Dear Theresa M, Thank you for your feedback, Were always looking for ways to improve our hotel, As you might not know all Best Western properties are individually owned and not all have cookies. I do apologize for the misunderstanding. Being a Plus Hotel we are no longer to use the dispenser in the shower, we now have individual shampoo and conditioner line. Our breakfast is in two rooms due to our upcoming remodel to expand our seating. I do hope you will consider us again on your next trip. Sincerely Lindsey

"Pleasant stay"

4
25/06/2018

Friendly and helpful staff. Room was clean (as was bathroom), furnishings ok, bed comfortable and quiet on top floor. Room a little dark. Location is good in spread out Lincoln City. Decent location and value.

Landmark-Inn_97367, Front Office Manager at Best Western Plus Landmark Inn, responded to this review
Dear Sueprc, Thank you for your time in responding to our survey, We always like to hear when our guests are happy with their stay with us. Sincerely Lindsey

"Good for one night"

4
24/06/2018

We stayed one night while traveling up the coast. The room was nice and it was roomy. No issues. The staff was nice to us and the breakfast was fine. Would stay again if in the area. Check in and out was very easy.

"Nice breakfast, pleasantly surprised"

4
21/06/2018

Quick stay on our way down the coast. Just needed an inexpensive place to spend the night and leave in the morning. Very nice breakfast with three waffle makers, hot eggs and some fruit. Convenient location off the highway.

"BED BUGS"

1
17/06/2018

This hotel had bed bugs! We stayed on 05/25/18 and I still have scars from bites. Management didn't even apologized or offered to refund money. They didn't relocate all of us, so I had to stay in that room one more night. Manager didn't even have housekeeping change bedding or vacuum. Exterminator should have been called right away. Worst hotel stay ever.

"VOMIT IN THE ROOM"

1
28/05/2018

When we got there, we were pleased. The accommodations were nice for what we paid. We were only there for a few hours, as we had charted a boat for a fishing trip, Check out was very quick. As we were checking out, I noticed that I left my phone in the room, so my young son and I ran back up in search of it. We pulled back the blankets, my son nearly put his hand in vomit that had been left from the previous guest. My husband and I slept in that bed. Obviously, we didn't notice until now, because we got in so late. We had to leave in such a hurry, that my husband had to call the hotel on the road, but as we were leaving. They refused to give a discount or refund our money. Absolutely disgusting. Our greatest fear is that we will get sick from this experience. BE AWARE. FILTHY!!!!!

Landmark-Inn_97367, Front Office Manager at Best Western Plus Landmark Inn, responded to this review
Dear Tiffaney blaikie, Thank you for your taking our survey, We are sorry to hear that you were not satisfied with your stay. Upon checkout I asked if you had a good stay and you replied yes, Then you came back five minutes later because you had forgotten something in the room, I made you another key and you returned about ten minutes later. You said thank you and went on your way. It wasn't until almost an hour later that your Husband called the hotel and told me that when your wife went back to the room she noticed vomit on the bed skirt. At that point I apologized and empathized with you, You did book third party in advance so I could not give a discount for your stay. I did offer you a 1000 best western rewards points, you were pleased and satisfied with this when we ended our conversation. I then went up grabbed my Head Housekeeper and we went t your room to inspect it, We found vomit in the sink, vomit all over one of our room towels like someone was trying to clean it up, also vomit on bed skirt and carpet by the bed. In my experience I've seen vomit that is fresh and vomit that has been there for awhile, and to me it was very obvious that the vomit was fresh. Also that room was not occupied the previous night. Then a short time after that I received a phone call from hotels.com, they informed me that you were wanting a refund for your stay. I explained the whole situation to the agent and she agreed with not authorizing a refund. You then called Best Western Customer Care and told them the situation they gave you another 1000 Best Western rewards points and bumped you up to a Platinum Member, You again said you were satisfied but called the hotel again shortly after and asked to speak to the manager, I told you I was the front desk manager could I help you. You began to explain to me what you had happened so far, I then informed you of the inspection I had done and what I seen in the room, Your events of the incident then changed you said "you arrived late that night so you didn't notice the vomit on the bed skirt and that your wife noticed it when she went back to the room to grab her phone she had left", that's what you first had said then you changed your story saying that you had seen the vomit when you first woke up in the morning, I asked you why you did not say anything about it when I talked to you at check out either time you came to the desk, Your response was "I was in a hurry" , never mentioned the vomit in sink or vomit in one of the room towels. You then blamed our housekeepers and us for not seeing it, also suggested that maybe someone else came into your room while you were not there and got sick in there, I then asked if there was anytime you were not in the room you said" my wife never left the room but you had gone somewhere for a bit the evening you checked in, I said I can review the security cameras if that would make you feel better, Also after reviewing the cameras I did not see anyone entering your room except you and your family. I do apologize that you were not satisfied with us but I di feel like all of this could have been avoided. Thank you Sincerely Lindsey

"Great hotel!"

4
26/05/2018

This hotel is very clean, the rooms are spacious, and the staff is friendly. It is located right on the main road which makes it easy to find and close to nearby restaurants, shopping outlets, and popular activities.

Landmark-Inn_97367, Front Office Manager at Best Western Plus Landmark Inn, responded to this review
Dear Emilie J, Thank you for your great review, we appreciate your feedback and hope to see you on your next trip.

"Comfortable room, easy to find, perfect!"

5
20/05/2018

On the south side of town, right on the east of the main road, really easy to find. Comfortable rooms, well equipped and spacious. Excellent bed and with the hotel pretty much full, reasonably quiet. Excellent breakfast, the usual Best Western hot items, waffles, etc with lots of space and seating. We will be back here for sure!

Landmark-Inn_97367, Front Office Manager at Best Western Plus Landmark Inn, responded to this review
Thank you for taking the time to take our survey, we appreciate your positive feedback and we look forward to your next stay.

"Nice modest hotel with friendly staff"

4
19/05/2018

Tried checking in to the other Best Western in town to only find out we were reserved for this one. This Best Western is on the south side of Lincoln City and a little farther out of the main part of town. ( we had to get back in our car to get to some of the popular restaurants in town) For the price we got for a double queen room at this hotel though, the short drive was no problem. We were very happy with our room. The beds were comfortable with nice comforters and pillows and it was clean. The bathroom was quite small but fine for a one night stay on our vacation down the Oregon coastline. We would be fine staying here again if ever in the area.

Landmark-Inn_97367, Front Office Manager at Best Western Plus Landmark Inn, responded to this review
Dear Bigthicket, Thank you for taking the time to provide us feedback on your stay, We look forward to your next visit. Sincerely Lindsey

"Nice hotel, good value"

5
01/05/2018

Nice hotel, very comfortable room, bed was excellent. Breakfast was awesome, with a good selection of basic items such as sausage, eggs, breakfast burrito, pastries, and juices. Rooms have a balcony which is nice.

Landmark-Inn_97367, Front Office Manager at Best Western Plus Landmark Inn, responded to this review
Dear Steve9252018, Thank you for the great review.

"Amazing staff!"

5
29/04/2018

Had to vacate my house for a few days so stayed here in Lincoln City. From the moment I tried to make the reservation on the phone with Bobbie, while driving to work, I felt treated like a queen. She made me feel like getting me everything I needed to make my stay awesome was their primary goal in life. When I checked in to their busy desk, no one was impatient because of the calm, friendly, efficient front desk staff. Anita checked me in and was about the sweetest girl ever. My room was very nice and I sat on my little balcony where I could catch a little glimpse of the ocean draped by the bluffs. And here's something really over the top! You know how you want to take the stairs to get in shape but they're behind cold, echoing doors leading to creepy cement stairs with icy cold, metal handrails? I knew this place was unusual because the doors to the stairwells were open. These were double wide, beautifully carpeted stairs with pretty, warm wood railings and bright, cheery overhead lighting; even a potted plant or 2! Can't help but give this place a 5, and blame it mainly on their great staff.

Landmark-Inn_97367, Front Office Manager at Best Western Plus Landmark Inn, responded to this review
Dear Jane G, Thank you for taking the time to take our survey, We appreciate your feedback and the amazing review you wrote. We hope to see you again and look forward to your next stay. Sincerely Lindsey

"Friendly staff"

5
27/04/2018

We come back here at least once a year. The location is good, staff is wonderful, and the beds are so comfortable. We enjoy the hot breakfast that fuels us for active days. We appreciate that it is a green property using solar power, since we do the same at home.

Landmark-Inn_97367, Front Office Manager at Best Western Plus Landmark Inn, responded to this review
Dear Pacarancher, Thank you for taking the time to take our survey, We appreciate your feedback and hope to see you on your next visit. Sincerely Lindsey

"Simple"

5
16/04/2018

One exelent night room was super clean breakfast was exelent personal great my bed was great and so comfortable.i will recommend this hotel for sure..even it was a really raining day my stay was great

Landmark-Inn_97367, Front Office Manager at Best Western Plus Landmark Inn, responded to this review
Dear Ramiro M, Thank you for taking the time to take our survey, We really appreciate your feedback and look forward to your next visit. Sincerely Lindsey

"Great stay - what we expected"

4
07/04/2018

The hotel was clean, comfortable and quiet. About a minute from Siletz Bay. We didn't use the pool area, but it looked nice. Breakfast was the standard fare. The oatmeal was just short of revolting, but I've stayed in very few hotels who manage to get that one right. The staff was extremely nice and friendly. Overall the hotel was clean and well managed.

Landmark-Inn_97367, Front Office Manager at Best Western Plus Landmark Inn, responded to this review
Dear Idtravel15, Thank you for taking the time to take our survey, We do appreciate your feedback and are always looking for ways to improve our guests stay. Hope to see you on your next visit. Sincerely Lindsey

"Great Place to stay for family's"

5
04/04/2018

This is our first choice every time we travel to Lincoln City with our family. The rooms are large, the pool area is great, and a variety at breakfast for everyone to find something they like. They also offer a good fitness area and computer center. The lobby is quaint equipped with a fire place and large flat screen tv, where you could potentially hang out if you don't feel like being in your room.

Landmark-Inn_97367, Front Office Manager at Best Western Plus Landmark Inn, responded to this review
Dear Chfields7, Thank you for taking the time to take our survey, We appreciate your feedback and always glad to hear when our guests are satisfied with their stay. We look forward to your next visit. Sincerely Lindsey

"I couldn't give this place the ZERO it deserves!!"

1
22/03/2018

I have stayed at the Best Western many, many times and have never seen their dark underbelly. Because I've had such positive stays there, when I decided to go on an impromptu overnighter to Lincoln City, I naturally booked there. $200.33. I was forced to cancel because people in my trip said the amount was too much for overnight. And thus began my nightmare with Best Western. I canceled the boooking. Got confirmation and thought I was set. And guess what they did? Charged my card for $200.33 for being a no show. I called the hotel and the manager said since I booked my trip through Booking.com, only Booking.com could help me. Booking.com called me and said Best Western Plus Landmark Inn was refusing to authorize the refund. I spoke with someone at Booking.com (I have his name and it's B***) and I even spoke with his Supervisor (H****) and they told me it was the manager at Best Western refusing to authorize the refund. I called Best Western and the Office Manager (L***) HUNG UP ON ME! I'm beyond disgusted by such rudeness. You got my $200.33 for absolutely nothing but I can promise you you won't get another penny from me ever again. I'll keep posting reviews to warn people of your daylight robbery ways. How can you do that? You can take money within 24 hours of a stay but when one needs to cancel less than 24 hours, suddenly that's not ok? What on earth!

Landmark-Inn_97367, Manager at Best Western Plus Landmark Inn, responded to this review
Dear Nancetta21, I do apologize if there was some confusion with your reservation, You booked your stay with one of our third party sites Booking.com. When you booked the reservation you agreed to the cancellation policy. Which is " The guest can cancel free of charge until 1 day before arrival". also "The guest will be charged the first night if they cancel within 1 day before arrival". We do have to follow the cancellation policy. You booked with booking.com to get a lower rate. If you would have booked with us directly, we would have more leniency because then we would not have had the third party charges. Again we do apologize, but this is a common policy with any hotel and online travel agencies'. The Front Office Manager did not hand up on you, somehow the call lost connection. We value all of our guest, but we do have to follow the rules. Sincerely

"Best Western Plus Lincoln City"

3
20/03/2018

Close to Mo's and J's Fish & Chips. The outlet stores are just a few minutes drive away. Free breakfast. There is a swimming pool, hot tub and fitness center. Comfortable bed. Very close to Siletz Bay Beach

Landmark-Inn_97367, Front Office Manager at Best Western Plus Landmark Inn, responded to this review
Dear Akleiguzman, Thank you for taking our survey, Glad you enjoyed your stay hope to see you on your next trip. Sincerely Lindsey

"Very good quality!"

4
10/03/2018

Over all, it's the great quality that I expect from a Best Western hotel. The only thing lacking, really, is some better than average hotel fare breakfast. One plus, which I didn't see advertised, is that they offer up loaner DVD players! I asked and had one reserved for me when I checked in so that the kids could watch a movie before bed. Overall, I liked the fact that I couldn't hear the neighbors through the walls, and the room is individually temperature controlled.

Landmark-Inn_97367, Front Office Manager at Best Western Plus Landmark Inn, responded to this review
Dear JoelleBrown, Thank you for taking the time to take our survey, We appreciate your feedback and look forward to your next visit. Sincerely Lindsey

"Great home base"

5
09/02/2018

This was a great location for my house hunting trip. In the middle of all the locations we were looking at. Staff were very pleasant and willing to help with anything we needed and great on recommendations. Will stay again if I need it.

Landmark-Inn_97367, Front Office Manager at Best Western Plus Landmark Inn, responded to this review
Thank you for taking the time to take our survey, we appreciate your positive feedback and look forward to your next visit. Sincerely Lindsey

"Great stay for a long weekend"

5
16/01/2018

We stayed in a 2 queen room for 2 nights. The room had plenty of space and a sliding door to a small balcony. The beds were comfortable. The bathroom was small but functional and had a selection of toiletries including lotion, mouthwash, and makeup remover wipes. We enjoyed the breakfast which had a good selection and plenty of seating. We also enjoyed the great indoor pool, hot tub and sauna. This was a great value for the price we paid. We will definitely stay here again.

Landmark-Inn_97367, Front Office Manager at Best Western Plus Landmark Inn, responded to this review
Dear Christopher C, Thank you for taking the time to do our survey. We are so glad you enjoyed your stay with us. We do hope to see again in the future.

"Awesome stay"

5
29/12/2017

First, the staff: They were all so friendly and helpful it was refreshing. The room: nicely renovated with good tv, comfortable bed, clean, everything in working order, all the amenities that you could want. The breakfast: Good. Not out of this world good but Best Western good. Plenty of choices to make everyone happy. The pool: We didn't use it but upon inspection it was a nice pool with plenty of space for families. The Fitness room: It had everything I needed to keep up on my program. Parking: Plenty Bottom line is I would stay here again.

Landmark-Inn_97367, Front Office Manager at Best Western Plus Landmark Inn, responded to this review
Dear spelkey56, Thank for taking the time to do our survey. Your feedback is highly important to us. We are so glad you enjoyed your stay with us. Our staff find it important to show our guest just how much they mean to us. We do hope you have a safe and Happy New Year sincerely Bobbie

"Nice getaway"

5
21/12/2017

We decided to stay at the Best Western this trip and I'm really glad we did. We ended up getting the Jacuzzi room and it was well worth the price. Location was good since we like to travel to Depot Bay and Newport. The rooms were really nice and the staff was amazing. I will definitely be back to stay at this hotel

Landmark-Inn_97367, Front Office Manager at Best Western Plus Landmark Inn, responded to this review
Dear rudyf451, Thank you for taking the time to our survey. Your feed back is important to us. We are so glad you enjoyed your stay with us. We look forward to seeing you again. And hope you have a very happy holidays. Sincerely Bobbie

"Good Value"

4
14/12/2017

This BW+ is very comfortable and welcoming. We visit this hotel often on out trips to the coast. The price to stay here is always reasonable and a good value. The location is great for visiting the central Oregon Coast.

Landmark-Inn_97367, Front Office Manager at Best Western Plus Landmark Inn, responded to this review
Dear Ted M, Thank you for taking the time to do survey, Your feedback is very important to us. We are so glad you enjoyed your stay with us. And do hope to see you again in the future Sincerely Bobbie

"Great Weekend Stay"

4
07/12/2017

We reserved two suites for a girls weekend. Our stay was great, continental breakfast was a nice perk. Employees were very friendly and professional. The lobby was decorated and very welcoming. Would stay here again.

Landmark-Inn_97367, Guest Relations Manager at Best Western Plus Landmark Inn, responded to this review
Dear brandyleec, Thank you for taking the time to take our survey. We are so glad to hear you enjoyed your stay with us and hope you visit us again soon! Sincerely, Natalie

"Lincoln City"

4
04/12/2017

No ocean view but worth the money if you get a good rate. Continental was good for being a continental, but odd set up. Hallways are old but room was clean and comfortable. Nice quiet location. Casino is nearby.

Landmark-Inn_97367, Manager at Best Western Plus Landmark Inn, responded to this review
We are glad you enjoyed your stay with us and are looking forward to having you back in the future. Thank you for staying with us and taking the time do leave feedback.

"Nice place, great staff, close to everything"

3
02/12/2017

Very nice hotel. Clean, great staff. Please note "average" is NOT a bad rating. It means the Hotel met my expectations and I would probably stay there again if I had business in Lincoln City. I would recommend dealing directly with the Hotel instead of the corporate website!

Landmark-Inn_97367, Front Office Manager at Best Western Plus Landmark Inn, responded to this review
Dear MCPOUSNrtd, Thank you for taking the time to do our survey. Your feedback is very important to us. We do appreciate you letting us know what we are doing right and where we can improve. We hope to see you again in the future. Sincerely Bobbie

"First time I have felt at home at a hotel"

5
29/11/2017

Out of all the hotels I have ever stayed at, none have ever left me with the feeling that the staff made us feel at home. This Best Western Landmark Inn Lincoln City, did just that. The staff in the morning in the lobby and breakfast area on Saturday morning November 23rd were the most attentive, caring and friendly employees we have ever had at a hotel. The hotel grounds outside were immaculate. The lobby though not huge allowed for extra seating for breakfast, a tv and couches to hang out with and the free breakfast. We actually took time as a family after breakfast and finished the weather disaster show on the couches. What was fun was the interaction from the lobby staff while we were there. They actually talked to us and made us feel at home. The pool was very large and my husband and son enjoyed the sauna, hot tub and pool. The rooms were large and clean. Perfect for 5 of us. My only sad part was either the walls were very thin or the guy around our room next or above was talking soo loud forever it was hard to get to sleep. But he quieted down around 1am. We loved this hotel and got an incredible $149 rate for a 2 queen and hidabed suite with frig, microwave, 2 tvs. If it had an ocean view I know we would be back. But if you want an awesome low cost option, this is it.

Landmark-Inn_97367, Front Office Manager at Best Western Plus Landmark Inn, responded to this review
Dear RachelleLay , Thank you for taking the time to our survey. Your feedback is very important to us. we are so glad you enjoyed your stay with us. We strive to show each one of guest how much they mean to us. Sincerely Bobbie

"A great updated hotel"

5
23/11/2017

The location is in the south end of town but close to burgers 101 and More's. The front desk staff member was very personable. I love that this hotel has lotion, shampoo, conditioner, and even mouthwash! Upgraded to the fireplace king suite in the 3rd floor.

Landmark-Inn_97367, Front Office Manager at Best Western Plus Landmark Inn, responded to this review
Dear Joseph S, Thank you for taking the time to do our survey. We appreciate your feed back, it is extremely important to us. We are so glad you enjoyed your stay with us and hope to see again

"Excellent Customer Service!"

5
22/11/2017

The staff at the Landmark Inn/Best Western is nothing short of exceptional! They treat me like family every time I stay there. Anita, manager, has this place running like a fine, well-oiled machine...every employee I encounter is very friendly and kind. Fitness room is clean and well maintained, breakfast is nice, but would like to see scrambled eggs. Wifi works well, especially when hotel is not fully booked with guests. You truly could not find a better, cleaner and nicer place to stay at the coast for the room rate. Great Job!!

Landmark-Inn_97367, Front Office Manager at Best Western Plus Landmark Inn, responded to this review
Dear 224ricb, Thank you for taking the time to do our survey. We are so glad you enjoyed your stay with us. We try to show each one of guest just how important they are to us. We do hope to see you again in the future Sincerely Bobbie

"vacation"

3
14/11/2017

Pool, hot tub and sauna area is amazing. Internet service is bad and breakfast that is provided is boring, very plain, so don't count on too much. Staff were nice. Rooms were is good condition. overall the stay is not bad, I was just disappointed that the internet was not working all the time and we were required to resign in all the time... plus the breakfast was not what i expected, but that could be just us...

Landmark-Inn_97367, Front Office Manager at Best Western Plus Landmark Inn, responded to this review
Dear 04107DKolgap, Thank you for taking our survey, We appreciate your feedback to improve our hotel and hope you will consider us on your next visit. Sincerely Lindsey

"goood value"

4
13/11/2017

The lobby, outside landscaping and rooms were very clean and well maintained. The hotel is close to shops and restaurants, great location,The staff was friendly and helpful. friendly staff. The free breakfast was well stocked and appetizing.

Landmark-Inn_97367, Guest Relations Manager at Best Western Plus Landmark Inn, responded to this review
Dear theopolistl, Thank you for taking the time to take our survey. We are so glad to hear you enjoyed your stay with us and hope you visit us again soon! Sincerely, Natalie

"Great Rewards trip with my points"

5
08/11/2017

Great Lincoln City hotel with really nice staff and rooms. Great hot tub and pool with sauna too. Used a Best Western rewards promotion with my points and we couldn't have been happier. Stayed in a queen first floor handicap room as I have a bad knee. Made it easy to get to the pool area. Met some really nice square dancer folks from Washington who had their exercise class in the hotel pool the morning they left, really nice folks to talk with. It was there annual trip to the Oregon coast with their group about 20-25 folks. They love the hotel too, it was there 8th year I believe staying here. Safe , clean and great amenities. I would highly recommend this hotel.

Landmark-Inn_97367, Front Desk Agent at Best Western Plus Landmark Inn, responded to this review
Dear JeffD915 Thank you for taking the time to do our survey. We are so glad you enjoyed your stay with us. You views are very important to us. Sincerely Bobbie

"Nice, friendly place"

5
08/11/2017

The Landmark was clean, friendly and accommodating. The breakfast was decent and helps to add to the perception that this is a good value. Staff is friendly and helpful, and they have a nice pool and hot tub.

Landmark-Inn_97367, Front Office Manager at Best Western Plus Landmark Inn, responded to this review
Dear retiree1998 Thank you for taking the time to do our survey. Your views are very important to us. We are so glad you enjoyed your stay with us and hope to see you again in the future. Sincerely Bobbie

"Great stay at Best Western in Lincoln City, Oregon"

5
08/11/2017

We were very happy they let us check in early. The free breakfast was great, even the gravy. Free newspaper. Bed was just right to sleep on. And they even had a balcony with 2 chairs!! They offered us Express Checkout! We got points from Best Western and I used a coupon I got from BW for $40 off the price and the price was already very reasonable.

Landmark-Inn_97367, Front Office Manager at Best Western Plus Landmark Inn, responded to this review
Dear CarlaR825242 Thank you for taking the time to do our survey. Your views our important to us. We are so glad you enjoyed your stay with us. We look forward to seeing again in the future. Sincerely Bobbie

"Oregon Coast Trip"

5
01/11/2017

My wife and I decided for my birthday we would take a trip down the Oregon Coast (highly recommended). We had to choose a central point to stay for the down and back trip and this was it. There are several BW's along Hwy 101 and they all offer Breakfast. Great way to have a reasonable trip down the coast.

Landmark-Inn_97367, Front Office Manager at Best Western Plus Landmark Inn, responded to this review
Dear Kenneth C Thank you for taking the time to do our survey. We are glad you enjoyed your stay with us and hope to see again in the future. We try to show each guest how important they are to us. Thank you, Bobbie

"Good stay"

4
27/10/2017

The room was good, as expected. The staff was outstanding. I wish that I could remember the names of the three people that made our stay above expectation. I only wish that I could have plugged in a level one charger, 120v, for the overnight stay. Of the last 11 places I have stayed since we bought our Volt, only two have had access to 120v plugs. Having this access would be a deciding issue for us.

Landmark-Inn_97367, Front Office Manager at Best Western Plus Landmark Inn, responded to this review
Dear 933timothyj, Thanks for the great review, We are glad to hear you enjoyed your stay and your feedback is appreciated. Sincerely Lindsey

"no sleep"

3
27/10/2017

There were small children above us who ran laps until about 9:30 at night and then started again at 5:30 in the morning. The internet kept dropping all night which caused me to miss 2 important emails from my boss.

Landmark-Inn_97367, Front Office Manager at Best Western Plus Landmark Inn, responded to this review
Dear AndreaaT6688PP, Thank you for taking our survey, We are always looking for ways to improve ourselves, hope this issue was addressed and that you will consider us again. Sincerely Lindsey

"Best Western Plus Landmark Inn, Lincoln City review."

5
27/10/2017

Satisfied with the service. All that is needed. We have gone to that particular hotel for many years and are satisfied with service and the location.Well, the only thing that I missed this time is that I could not find a Gideon bible. That could be my fault in not looking in the right place.

Landmark-Inn_97367, Front Office Manager at Best Western Plus Landmark Inn, responded to this review
Thank you for taking the time to do our survey. We are glad you enjoyed your stay with us and look forward to seeing in the future. We have bibles at the front desk for guest who would like one.

"Very comfortable"

5
26/10/2017

This hotel was more than I expected. Great staff, comfy room and beds. Breakfast was fantastic, sausage, eggs, waffles, oatmeal, cereal, muffins, juice, coffee, milk. The hot tub was large and warm. The pool heater was broken but with all the other great amenities it was just fine. There is also a dating but we did not use it. Will definitely stay again

Landmark-Inn_97367, Front Office Manager at Best Western Plus Landmark Inn, responded to this review
Dear Marnie L, Thank you for taking the time to take our survey, We appreciate your feedback, glad to hear that you enjoyed your stay with us. We look forward to seeing you on your next visit. Sincerely Lindsey

"Nice relaxing spot just off the beach"

4
25/10/2017

This best western is just off if the beach with quick acess to the ocean everywhere in lincoln city as well as depo bay. Nice big pool and hot tub. Great free breakfast as well as friendly welcoming staff and service people.

Landmark-Inn_97367, Front Office Manager at Best Western Plus Landmark Inn, responded to this review
Dear Kevin A Thank you for taking the time to do our survey. We appreciate each one of our guest and try to let them know just how important they are to us. We hope to see you again Thank you Bobbie

"Nice place close to beach."

5
23/10/2017

we enjoyed staying here, We were our daughter and her husband and asked to be near them in the Hotel well we were put at one end they were at the other end, so I ask to change rooms. when the people in the room next to our daughter left the next day we moved to the adjoining room. everything else was fine. We had a good time in Lincoln city. People at the Hotel were very helpful. I would recommend this hotel only if you don't want to be on the beach.

"Always enjoy Best Western"

5
23/10/2017

I always enjoy Best Western hotels. As always it was clean. The staff was friendly. Comfortable and quiet room with everything you need and more. There is a nice pool and ot tub to relax in also. Thank you for another great stay!

"Great place to stay!"

5
17/10/2017

Clean and comfy. Very nice hotel. Highly recommend it! We stay here almost every time we go to the coast. Love the pool and hot tub. The breakfast has good hours for us to be able to eat there. Nice friendly staff very efficient.

"Great Place to stay"

5
17/10/2017

We stayed here 2 nights and it was very comfortable. The room was very quiet even though there is a busy street in front of the hotel. The staff was very helpful with what to see and where to have dinner. We'd go there again if our travels take us back this way.

"Stranded in the best possible location"

5
17/10/2017

I had a flat tire on my motorcycle and needed a place to stay... I found this Best Western and was treated the way you should be as a guest. They gave me a free upgrade to a King bed, they went the extra mile to help me solve my problem, their courtesy and assistance was un-matched at any place I've stayed before. I'll stay there exclusively when in Lincoln City, and I strongly recommend that anyone travelling for any reason should definitely stay here!!

"Excellent value"

5
16/10/2017

We traveled with our adult son on a drive down the Oregon coast and this inn had a suite with a separate bedroom for our son, with a door between us. Cost was $126 a night plus taxes. Very good value, very clean and comfortable and quiet.

Landmark-Inn_97367, Manager at Best Western Plus Landmark Inn, responded to this review
We are glad you enjoyed your accommodations. Thank you for staying with us.

"Great stay and great breakfast"

5
16/10/2017

Only stayed one night but it was clean and the breakfast was awesome. Only complaint was the guest above us had heavy feet and in the morning he was up and moving before we wanted to be. Overall I highly recommend the hotel.

Landmark-Inn_97367, Manager at Best Western Plus Landmark Inn, responded to this review
We are glad that you enjoyed your stay. We hope to see you again in the future.

"Nice place - terrible breakfast items"

4
11/10/2017

Check-in staff very helpful and friendly. Room was clean and adequate for 1 night stay. Breakfast and items were horrible. No scrambled eggs, no juices, pastries dry to almost stale! Had to go out to get decent breakfast items.

"Clean hotel and friendly staff"

5
11/10/2017

I almost always stay at a bestwestern because they usually exceed expensive resorts and other expensive hotels. This one was no exception, except that it was one of the cleanest and had the most friendly staff and was located right on the middle of the coast. I would definitely stay here again!

"Why I'm staying at Hampton Inns."

1
08/10/2017

I paid $160 for a “king suite” with unreliable internet, ferocious traffic noise and a chaotic breakfast setup, with food and seating spread over 3 rooms. It was apparently devised to maximize confusion and inconvenience.

Landmark-Inn_97367, Front Office Manager at Best Western Plus Landmark Inn, responded to this review
Dear Allan M, I was not aware of an internet issue if there was a problem and we had known about it, we definitely would have fixed the issue. As far as breakfast it is currently in two rooms just until we remodel our main breakfast area , I do apologize for any inconvenience. and hope you'll consider us on your next stay. Sincerely Lindsey

"Amazing people and property"

5
05/10/2017

Very nice and updated hotel. Very very clean rooms and hotel. Very friendly staff with great suggestions on places to go or eat. Great price. This is are second time staying here and will be back!!!!!

Landmark-Inn_97367, Front Desk Agent at Best Western Plus Landmark Inn, responded to this review
Thank you for taking the time to do our survey. We are very happy that you enjoy staying with us and can't wait to see you again

"Fall on the Oregon Coast"

4
05/10/2017

This is a very convenient and affordable hotel at Lincoln City, Oregon. The breakfast was very good with several selections, eggs, sausage, biscuits and gravy, waffles, etc. Friendly staff and very clean room. Though not on the ocean front, it was close enough to see it and walk there.

Landmark-Inn_97367, Guest Relations Manager at Best Western Plus Landmark Inn, responded to this review
Dear Mary S, Thank you for taking the time to take our survey. We are so glad to hear you enjoyed your stay and hope you visit us again soon! Sincerely, Natalie

"Nice hotel"

4
04/10/2017

My family stared for just on night for my daughtrts 13 birthday so we could visit the coast as a spur of the moment trip . Our stay was nice the room was perfect with plenty of room, thanks to getting a site. Your night clerk guy (09/30/17) was Super. Kudos to him for his cheerfulness . Thanks for a great stay .

"Best Western Landmark Lincoln City"

5
02/10/2017

it was excellent value for money and we'd stay here again. The location is a little south of most of the restaurants but nothing is particularly far away so it was all good. The bed was extremely comfortable ... we need one of these at home!

Landmark-Inn_97367, Front Office Manager at Best Western Plus Landmark Inn, responded to this review
Dear 715Katherinej, Thank you for taking the time to give us a great review, We do appreciate your feedback and look forward to seeing you again. Sincerely Lindsey

"Great night's stay"

5
30/09/2017

The beds are wonderful, the rooms very clean and welcoming, and the air condition was so quiet you could actually sleep without waking up!! No compressor noise, just a quiet air conditioned room with a quiet fan sound. So delightful and such a relief from even the most expensive noise hotel room experiences we've had.

Landmark-Inn_97367, Front Office Manager at Best Western Plus Landmark Inn, responded to this review
Dear Sue R, Thank you for taking the time to take our survey, We are always glad to hear that our guests have an enjoyable stay. We look forward to seeing you again. Sincerely Sincerely

"Nice place "

5
28/09/2017

Stayed for one night as we travelled the coast. Upgraded to a king suite which was large, clean, quiet and comfortable. That is all we ask for when we stay at a hotel. Front desk manager checked us in and was very friendly. We would stay here again.

"Best Western"

4
28/09/2017

The staff is very helpful and friendly. The rooms were clean. Most of the rooms had balconies unfortunately my room did not. My only complaint was the breakfast situation is over crowed and confusing. The hotel was full so this was also part of the issue.

"Great stay"

5
23/09/2017

Reservations made quickly and easily, using the BW app. Nice welcome at check in, lots of smiles and nice welcome feel. The room was great, nicely decorated and appointed and spotlessly clean, bathroom included. Bed and pillow assortment were very comfortable, had a good sleep. Breakfast was arranged in several different locations around the lobby, but they are renovating and refurbishing the whole breakfast area. Breakfast selection was quite extensive, including biscuits and gravy and eggs, good coffee, well stocked and kept clean by the attendants. After a rather strange hotel the previous night in Ocean Shores, it was so nice to be in a normal hotel again. I would definitely recommend this as a good place to stay.

Landmark-Inn_97367, Front Office Manager at Best Western Plus Landmark Inn, responded to this review
We do appreciate your time, your positive feedback is always something we like to hear. Hope to see you again. Sincerely Lindsey

"Review"

4
21/09/2017

Best Western Motels - The only place's to stay ! Breakfast is Hot, Fresh, and WARM.. Do you want to know the type of bread if have in the Morning. This should mandate you'r requirements. I will never answer again.

Landmark-Inn_97367, Front Office Manager at Best Western Plus Landmark Inn, responded to this review
Thank you for your great review, We appreciate your feedback and hope to see you on your next visit. Sincerely Lindsey

"I never give a 10"

4
21/09/2017

I never give a 10 on any survey, because that would imply there is no room for improvement. The hotel was conveniently located, the hotel staff went out of their way to make our stay more enjoyable. Breakfast was easy and great tasting. Oh and the coffe e was really good.

Landmark-Inn_97367, Front Office Manager at Best Western Plus Landmark Inn, responded to this review
Thanks for the great survey, We look forward to seeing you again. Sincerely Lindsey

"After summer weekend"

4
19/09/2017

We stayed at the BW Landmark Inn in Lincoln City in mid September after the summer rush was over. Not on the beach but a 5 minute drive will get your feet sandy and toes wet. Our stay was pleasant. The room was quiet and the bed was comfortable. Normal breakfast items made for a quick meal before leaving to our daily destinations. We had some issues with the Wifi service and were told the cable company had been notified and they were due out to fix the problems.

"Right on the main coastal highway"

4
12/09/2017

Well maintained and well located in central Lincoln City only blocks from the ocean beach. Daily USA Today paper provided. View isn't inspiring but OK. Breakfast is good with decent seating but set up is a little odd with breakfast items and seating in two different rooms. Not a problem unless except for someone handicapped.

"Perfect Spot For Us"

5
12/09/2017

We were a group of three, looking for a convenient and affordable place on the Coast. Best Western Landmark in Lincoln City was not only affordable, but appeared to be brand new with all the amenities we needed. The room was spacious and everything clean and in working order. The pool facilities were outstanding. The breakfast was plentiful and varied. We would definitely stay here again.

"Great for families"

5
12/09/2017

The staff here is very friendly and helpful. The rooms are clean and comfortable. We stayed in a double queen suite that offers a pull out sofa bed. The breakfast offered has a good selection. There is an indoor pool, wish I had brought a bathing suit.

"great place to stay"

5
11/09/2017

Staff was great and fast check in made it nice after a day on the bike.I would recommend this facility to friends. The outside access to the parking lot worked out great for us.The breakfast area was not conjested and the food was great. Looking forward to staying their again next time we are in the area

"Clean pleasant hotel"

4
08/09/2017

A very pleasant and clean stay. Comfortable bed. Could have been closer to center of city and attractions. A nice place to stay on the Oregon Coast. The breaksfast food was good, spread out in different rooms?

Landmark-Inn_97367, Front Office Manager at Best Western Plus Landmark Inn, responded to this review
Thank you for taking our survey, We are glad to hear you enjoyed your stay, We are currently working on a remodel to update our breakfast area where it will be just the one room verses two. Hope to see you on your next visit. Sincerely Lindsey

"Coastal Comfort!"

4
07/09/2017

We were at the Oregon Coast to celebrate our friends' 50th anniversary. Our stay was restful and (almost) stressless. Our TV didn't work and they were booked solid so we couldn't be moved but they offered a generous amount of bonus points for the inconvenience which was nice. The staff at this property really went the extra mile to make sure our stay was great. We'll visit again when we have opportunity.

"Nothing special but good "

4
06/09/2017

Just what you'd expect from a Best Western, pretty high standerd for a chain, better than the the average motel. But nothing special to write about. Everything is clean and comfortable, but prices a bit on the high side

"Landmark Inn review"

5
05/09/2017

Clean room, very friendly, helpful employees. Very satisfied with our stay. Pool area was nice and big, grandson enjoyed swimming a lot. Breakfast was good, many different options to choose from. The place was quiet at night and offered several options for TV watching. The microwave and fridge were wonderful to have since we stayed 2 nights.

"Always a pleasure to stay here."

4
05/09/2017

Great Hotel with courteous staff. The breakfast is always wonderful and the location of the hotel is capital. It is located right in the middle of Lincoln City. You can travel North to Chinook Winds Casino or you can go South to glass blowing and fishing. The beach is nearby and can go for miles and miles.

"Frequent traveler"

1
04/09/2017

Great experience, nice rooms, lots of Breakfast options. Had 3 waffle makers, which is a plus. Nice pool, hot tub and sauna. Friendly staff. I will definatly stay again and would strongly recommend this property.

Landmark-Inn_97367, Front Office Manager at Best Western Plus Landmark Inn, responded to this review
Thank you for taking our survey, I'm a little confused your review was great and positive, but you gave us all 1's were you meaning 1 as great ?or 1's as actually really bad? Please let us know . Thanks for your time Sincerely Lindsey

"Very Nice Prpoerty"

5
30/08/2017

This is a lovely property Staff are friendly & helpful Location is very good Hot breakfast ( that included eggs sausages & potatoes ) was tasty Pool hot tub and wet sauna were all quite nice Excellent value for your $$ Looking forward to a return trip here soon U won't be disappointed !

Landmark-Inn_97367, Guest Relations Manager at Best Western Plus Landmark Inn, responded to this review
Dear Mark B, Thank you for taking time to take our survey. We are always glad to hear our guests enjoyed their stay with us and hope you visit us again soon! Sincerely, Natalie

"Quietest Best Western!"

5
28/08/2017

This is the quietest Best Western ever, with knowledgeable, friendly staff, quality customer service and great water feature to lull to sleep with! Great dining advice and local events. Helpful caring staff! Anyone wanting to stay in Lincoln City, Oregon should stay at this Best Western...balcony rooms with wonderful bay and city views! So worth the money for comfort! The grandparents said, "best bed they have ever slept in!" Great amenities, close to lots of interest!

Landmark-Inn_97367, Front Office Manager at Best Western Plus Landmark Inn, responded to this review
Thank you for taking the time to take our survey, We are always glad to hear that our guests are satisfied with their stay. Sincerely Lindsey

"NICE ROOMS GREAT BED"

4
28/08/2017

We have been travelling for about 10 days and this is the first Best Western we were able to get. It was also the first night we slept right through. Nice feel to the room and clean bathroom. The bed was great!!! I would recommend this hotel ....

Landmark-Inn_97367, Front Office Manager at Best Western Plus Landmark Inn, responded to this review
Thank you for giving us an amazing review, We look forward to seeing you on your next visit. Sincerely Lindsey

"Nice property and conveneint location"

4
27/08/2017

The property is nice and has some good amenities. The décor is slightly dated but well maintained. The internet had fairly good speed on the base plan. The bed was about average, not great, but fine. Staff was helpful and professional.

Landmark-Inn_97367, Front Office Manager at Best Western Plus Landmark Inn, responded to this review
Thank you for taking our survey, We are always looking for ways to make our guests stays more enjoyable. We look forward to seeing you again. Sincerely Lindsey

"Pretty good place to stay"

4
26/08/2017

Overall this was a nice place to stay. We LOVE that BW offers family suites to accommodate larger families on vacation. The toilet paper holder in the bathroom was broken and the sofa bed mattress was very springy but the room had a nice big dining area with a table for 4 as well as a lot of space for us all to move around.

Landmark-Inn_97367, Front Office Manager at Best Western Plus Landmark Inn, responded to this review
Thank you for your great review, We do appreciate your feedback and look forward to seeing you again. Sincerely Lindsey

"Best Western Landmark Lincoln City"

3
24/08/2017

Exercise equipment was in very bad shape. Phone didn't work in the room, and staff sent us across the street to a restaurant that was closed. The breakfast was very good though, and the staff was helpful.

"Best place around to stay"

4
20/08/2017

Some of the towns on the Oregon Coast are a little rustic shall we say which means nice hotels are at a premium. We stayed here for two nights and it was lovely and quiet and just down the road from a fantastic mexican called manzanilla..... will definitely return to this place....

Landmark-Inn_97367, Guest Relations Manager at Best Western Plus Landmark Inn, responded to this review
Dear g8tekeeper, Thank you for taking the time to take our survey. We are so glad to hear you enjoyed your stay with us and are looking forward to seeing you again. Sincerely, Natalie

"Great place"

5
20/08/2017

Wonderful facility, newly renovated, amazing breakfast!! - waffles biscuits and gravy sausage potatoes scrambled eggs, great staff, rooms were in wonderful condition, the pool and hot tub area were super nice

Landmark-Inn_97367, Director of Sales at Best Western Plus Landmark Inn, responded to this review
Dear chriswC8841AF, Thank you for taking the time to take our survey. We are so glad you to hear you enjoyed your stay with us and hope you visit us again soon! Sincerely, Natalie

"My Night at Best Western"

4
19/08/2017

Clean, comfortable rooms with air conditioning. I was surprised that most hotels don't offer A/C and it is a miserable night without it! The breakfast staff is especially friendly and helpful here, also like all the places to sit. Make sure to get a towel before getting into the pool/ hot tub, they were out of towels when I went. My major complaint is the rooms cannot be entered through outside, you must walk through the lobby.

Landmark-Inn_97367, Guest Relations Manager at Best Western Plus Landmark Inn, responded to this review
Dear Smith628, Thank you for taking the time to take our survey. We are glad to hear you enjoyed your stay with us and hope you visit again soon. Sincerely, Natalie

"Close to the Beach"

5
18/08/2017

Great location that is within walking distance to the beach! Loved the cold AC at night and very comfortable bed! Staff was very friendly! This was our first time to Lincoln City but we will be back next summer.

Landmark-Inn_97367, Guest Relations Manager at Best Western Plus Landmark Inn, responded to this review
Dear dawnwU5688UE, Thank you for taking the time to take our survey. We are so glad to hear you enjoyed your stay with us and are looking forward to seeing you next summer! Sincerely, Natalie

"Great Accomodations"

5
13/08/2017

BestWestern Plus hotel offerings are why I choose to stay at them. The spas and pools (indoor and/or heated) are so relaxing. If they are offering evening soups and bread or wine with cheese its always good and the staff is always pleasant and helpful. The rooms are nicely appointed and beds comfortable. I've always had a peaceful night rest and here was no exception. The breakfast offering are many and you do not go away hungry. thanks for all your hard work to make my stay a good one!

Landmark-Inn_97367, Guest Relations Manager at Best Western Plus Landmark Inn, responded to this review
Dear annetter733, Thank you for taking the time to take our survey. We are so glad to hear you enjoyed your stay with us and hope you visit us again soon! Sincerely, Natalie

"Frequent stop in Lincoln City"

5
11/08/2017

This hotel is our frequent stop in Lincoln City, along the Pacific Coast. The hotel is not right on the ocean so we can save some money from lodging for shopping & dining. The staff of this hotel is the hardest workers we've seen among all the hotels that we've stayed at.

Landmark-Inn_97367, Guest Relations Manager at Best Western Plus Landmark Inn, responded to this review
Dear citySaigon, Thank you for taking the time to take our survey. We are so glad to hear you enjoyed your stay with us and hope you visit us again soon! Sincerely, Natalie

"Enjoyed the Oregon Coast."

5
09/08/2017

We really enjoyed staying here and driving along the Oregon Coast. We visited a lighthouse and even got to see a few whales swimming near the coast. We were here at the end of July and the weather was Great.

Landmark-Inn_97367, Guest Relations Manager at Best Western Plus Landmark Inn, responded to this review
Dear michaelsB6947NG, We are so glad you enjoyed your stay with us and hope you visit us again soon! Thank you for taking the time to take our survey! Sincerely, Natalie

"Very reasonable"

4
05/08/2017

I like to stay at this hotel as it is not too far from the beach which leads to a better price. The entry and exit from the hotel can be stressful, depending on the traffic and kindness of other drivers. Some of the beds could use replacement and the food is nothing special but the over all experience makes the rating appropriate.

Landmark-Inn_97367, Guest Relations Manager at Best Western Plus Landmark Inn, responded to this review
Dear Rick C, We are so glad you enjoyed your stay with us and hope you visit us again soon! Thank you for taking the time to take our survey Sincerely, Natalie

"Excellent hotel"

5
04/08/2017

We had an amazing experience in Lincoln city,and we love the hotel,I'll recommend this hotel to friends and family,thank you so much to the entire staff,breakfast was great,and we had a beautiful view from our room..

Landmark-Inn_97367, Guest Relations Manager at Best Western Plus Landmark Inn, responded to this review
Dear soniarW6535XD, Thank you for taking the time to take our survey. We are so glad to hear you enjoyed your stay with us and hope you will visit us again soon! Sincerely, Natalie

"Pleasantly surprised "

4
31/07/2017

Friendly and helpful staff. Clean and extremely spacious room. We did a whale watch out if depoe Bay and stayed here. It was perfect. Breakfast was chaotic at best... But it did the trick with plenty of choices.

Landmark-Inn_97367, Guest Relations Manager at Best Western Plus Landmark Inn, responded to this review
Dear Teresacooks, Thank you for taking the time to take our survey. We are so glad you enjoyed staying with us and hope you will again in the future. Sincerely, Natalie

"A very nice hotel, but breakfast is a busy affair."

4
29/07/2017

We had asked for a top floor non-adjoining room and although BW does not guarantee your request, we have found it is not often. As Platinum members we travel a lot with BW as our base, so we were disappointed that the room WAS an adjoining room. After two bad experiences with adjoining rooms and noisy neighbors, we've found it's just best to ask for a room without the doors between rooms. The manager assured us our neighbors would be quiet so we took them at face value and they were absolutely right, we had two great nights in that room. Everything was clean, we had a gorgeous view of the ocean, and the room was nice. The only realistic criticism I could make about this hotel is the breakfast facilities. This hotel has 60+ rooms but there are roughly 10 tables I would guess (didn't count them) in the breakfast room and then more spread out down a hallway leading to an exit door, and another large bench type affair in the lobby. We did not get to sit to eat breakfast as it was just too busy, and you are not permitted to take food out of the breakfast room area. As a result, we stood to have breakfast the first day, and the second day we were able to find one table in the hallway. I think this BW could do better, and hopefully will in the future. We've noticed that the Tumwater BW has made a dedicated breakfast room, as has the Yakima BW which has really improved the breakfasts there. Would I stay again at the Landmark in Lincoln City. Absolutely, but I would make backup plans to have breakfast at a restaurant in Lincoln City in case it's too busy in the morning.

Landmark-Inn_97367, Guest Relations Manager at Best Western Plus Landmark Inn, responded to this review
Dear by vancouverislandboy, We are so glad you enjoyed your stay with us and hope you visit us again soon! Thank you for taking the time to take our survey. Sincerely, Natalie

"Lincoln City"

5
27/07/2017

Loved this hotel! clean, nice and super breakfast. We found all the employees to be friendly and nice. The hotel was easy to find. Several restaurants in the area were quite tasty, (seafood). We would definitely stay here again :)

Landmark-Inn_97367, Guest Relations Manager at Best Western Plus Landmark Inn, responded to this review
Dear F9823HEcathyr, Thank you for taking the time to take our survey. We are so glad you enjoyed your stay and hope you visit us again soon. Sincerely, Natalie

"Lincoln City, Oregon Best Western Landmark Inn"

4
26/07/2017

This is a good hotel for this price point. It is clean, has a nice pool, great breakfast and walking accessability to the beach, Siletz Bay, some shops, Mo's Restaurant and a couple other eateries. We got the family suite for 6 people. The sleeper sofa must have been comfortable enough, as I didn't hear any complaints from our 17 year old daughter and her friend. The queen beds were quite comfortable.

Landmark-Inn_97367, Guest Relations Manager at Best Western Plus Landmark Inn, responded to this review
Dear Daniel G, Thank you for taking the time to take our survey. We are glad you enjoyed your stay and hope you visit us again soon! Sincerely, Natalie

"Lincoln City July 2017"

3
26/07/2017

The room was very nice, but at check-in we were told there would be a 20-30 minute wait before the room would be available. This was already 30 minutes after we should have been able to check in. The location was great, but getting out onto the highway was difficult if you needed to cross to go south.

Landmark-Inn_97367, Guest Relations Manager at Best Western Plus Landmark Inn, responded to this review
Dear dennishZ4478OX, I'm so sorry to hear about your unexpected wait time to get into your room. Thank you for taking the time to take our survey as we can improve experiences for you and other guests as well in the future. We hope you visit us again soon! Sincerely, Natalie

"Disappointed"

1
24/07/2017

Trip advisor let us down when we looked at the reviews for this hotel. Breakfast was disgusting- cold food with limited options. Coffee was watered down. Room was not vacuumed and cleanliness of bedding was questionable. We would not stay here again.

"Loving it!"

5
23/07/2017

We usually stay at a Best Western Hotel because of there clean rooms, courteous staff and excellent amenities. Our stay this time in Lincoln city Oregon was as usual excellent. It's nice getting up in the morning to full breakfast, avoiding a long wait in a restaurant line and the best part saving money. When we travel again we'll again choose a Best Western.

Landmark-Inn_97367, Front Office Manager at Best Western Plus Landmark Inn, responded to this review
Dear L4994BBgaryg We would like to thank you for your wonderful review. We appreciate you coming and visiting us and always look forward to having you back Sincerely Bobbie

"Warning"

1
20/07/2017

I went to take care of mothers funeral arrangements, checked in waiting for elevator and heard the manager Anieta saying to another worker that I probably killed my mother myself I looked like a murderer. I was appalled. I walked back around the corner she saw me and her face turned red and as she was stuttering her words to me dumbfounded she said excuse me I have an emergency situation with a house keeper that she needed to attend to and walked to the back. And I didn't see her again the remaining time I was there. People like her shouldn't be allowed to work with people. I was having a hard enough time with my mother's death I didn't need to her something like that at all. NEVER GOING BACK

"Good value for the money"

4
18/07/2017

Beds comfortable, rooms are adequate and breakfast has varied offerings. Parking was free and plentiful, elevators were easily accessible. Internet was easy to access, there was a pool and an exercise room. We enjoyed the King suite for a 3 day stay so we could spread out and be comfortable.

"House cleaning"

3
14/07/2017

Returning to our room after a long day out our beds had not been made up. Their excuse was that there were things on the beds which was not true. Front desk took off $20 off our bill. Recommend Management/Supervisor check rooms after they are cleaned.

Landmark-Inn_97367, Front Office Manager at Best Western Plus Landmark Inn, responded to this review
Dear Patrick F, Thank you for taking the time to provide us feedback on your stay, I do apologize that your beds were not made, I do hope that we made it up to you by discounting your stay. We will work on better staff training and hope you will consider us again. Sincerely Lindsey

"Very Great Staff and Location! !"

5
11/07/2017

I had booked on Booking.com. They the Front Desk could Not Find MY Reservations Due to Booking .com booked using My Wives Name which is Different from Mine. the Staff Spend 1 Hr with Booking.com. Then Gave ME a room. at the same rate.The Room was Overlooking the Highway with a Balcony. It was very Nice and Quite.The Breakfast was Great Lots of Items plus Coffee Tea Milk Orange Juice. and Waffles Muffins. WE Are going Back Next March for 3 Days. O YES They Have A Ice Cream FREEZER and sell Blue Bunny ice cream for $2.00 to $2.50. Very Handy.

Landmark-Inn_97367, Public Relations Manager at Best Western Plus Landmark Inn, responded to this review
Dear willie7up2, I'm glad to hear you enjoyed your stay with us and will be visiting again! We look forward to having you as a guest again in March. Sincerely, Natalie

"Great vacation stay"

5
10/07/2017

Best Western never fails to impress me! Clean rooms, clean swimming pool and jacuzzi, and great breakfast! Best Western also offers a FREE rewards program which can give you free stays when you reach the points earned from regular stays.

Landmark-Inn_97367, Public Relations Manager at Best Western Plus Landmark Inn, responded to this review
Dear loraineg146, We are glad to hear your experience with us was so enjoyable! We hope you visit us again soon! Sincerely, Natalie

"Overvalued"

3
10/07/2017

Too expensive for what you get. Access from highway is tough especially with heavy traffic. Front desk is very helpful and courteous. One person in the breakfast area was a little snarky. Family upstairs were bouncing around half the night.

"Last minute booking gone PERFECT!"

5
07/07/2017

So, 4th of July is my wife's birthday and June 28th I ask what do you want to do on your birthdays? Her answer was, "I don't know yet". We need to make a decision soon or we'll be out of luck. July 2nd she said, "let's go to the beach!" So, I called a few BW's and all but the Landmark Inn were sold out or over priced. Got a great deal as well as a top floor view of the fireworks! Thanks to Delci at the front desk for getting us set up in this room.

Landmark-Inn_97367, Public Relations Manager at Best Western Plus Landmark Inn, responded to this review
Dear williamwO3952ZP We are so glad we were able to provide excellent customer service we stride to provide the best service for our guest. Thank you Sincerely Bobbie

"Not worth it--won't return!"

2
06/07/2017

This place has the bones to be a decent family-hotel. But it is so lacking! When I checked in the manager was badmouthing another guest (to a staff member) who had just asked for a room cleaning, she didn't even care that I was just standing at the front desk waiting to be helped. We stayed in a suite and it was fine. Smaller than most suites I've stayed at in other hotels, and the bathroom was the smallest I've ever seen. Had to do twister just to move your body so you can shut the door. But I don't care about things like that as it doesn't contribute to the overall experience. What made the hotel bad? 1. Terrible breakfast--I am not a food snob by any stretch of the imagination. I couldn't eat the eggs or potatoes. Sausage was edible but nothing to get excited back. They have a waffle machine and a toaster for breads. Clearly there is no actual cooking happening here--they just heat up frozen food (including the eggs I'm guessing) and lay it out for guests. 2. We were out of our room from 8:30 am- 3:00pm. Nobody cleaned our room while we were gone, and after we arrived I asked three separate times between 3 and 5:30 for a cleaning. Finally the "housecleaning manager" came to our door with two garbage bags. We left (assuming she would need some time to clean) and came back later to the garbage being changed and new soaps in the bathroom. Some fresh towels were left on a desk. There were dirty coffee mugs from breakfast, the beds were a mess, etc. For the amount we paid per night, a basic cleaning should be included in a room where 5 adults are sleeping. 3. Staff were friendly in the "I'm kind of new here and young and bubbly" but not in a "how can I help you" sort of a way. 4. I think most of it comes down to training, management, and investing a bit more in their resources to make this a better place. I'm just so surprised at the lack of quality given the price we paid. I wouldn't stay here again. Also, the location isn't terrible but it isn't great either. We were here the first week of July and it was sunny one day and the other days were overcast, so hitting the beach wasn't always happening. The one thing this hotel has going for it is a decent pool. My kids enjoyed it and so did the adults. Not too cold, and has a hot tub.

Landmark-Inn_97367, Public Relations Manager at Best Western Plus Landmark Inn, responded to this review
Dear AmazonTravelers I'm truly sorry you didn't enjoy your stay. We have made changes in our staff to be able to better serve our guest. We have new staff members who are still in training to prepare us for the busy season. So we ask to please bare with us. About our breakfast we offer a wide selection of hot and cold food items for a variety to choose from. If you brought this to management it would of been fixed immediately or would of done something to compensated for the trouble. Again truly sorry about your stay. Sincerely Bobbie

"Room was great. The girls at desk not so friendly. Too busy and grouchy. Ask for towels did not get them. Hot tub was co"

4
06/07/2017

Bad service and grouhy girls when we got there. They were to busy talking to each other. Room was great. Like the two TV. And it was clean . Hot tub was cold.loved the area. They gave us an attitude when wanting to check in.

"Escape from the valley heat"

5
29/06/2017

We don't usually go to the coast in the summer. But we missed coming out in the spring, so we just decided we needed a weekend away. We had no idea about the kite festival, and did not know it was going to be so hot at home. This is a third visit for us and I am pretty sure it won't be the last. What a great staff! They go out of their way to make everyone feel like family. Breakfast is great, the beds are comfy, and the hot tub is a bonus at the end of a long day. Prefer the price in the spring and fall, but it was worth it!

"Sweet little getaway"

5
27/06/2017

We decided to take a family trip to the beach when the weather was going to be 80 degrees. This was one of the last hotels available for under 300 so we jumped on it. It was a nice stay at the end of Lincoln city. Nice and quiet, clean and right by the beach. Pool was clean and kids enjoyed it. It was a wonderful and pleasant weekend getaway.

"Best value for the price"

5
26/06/2017

We always stay at Best Western Hotels if they are available in the cities we are visiting. Courteous, helpful and efficient staff always try their best to make sure all your needs are met. Rooms are attractively decorated, beds and bedding so comfortable (with a very soft pillow I need in the selection of several) and best of all, the in-house full breakfast gets us started off well without having to go out to eat. All around we consider Best Western Hotels the best value for the price.

"awesome"

5
20/06/2017

Great hotel and location. The staff was very helpful. We will stay again. We love the coast and there is a lot to do around this hotel. Recommend this hotel to everyone! go any time of year and you will not be disappointed.

Landmark-Inn_97367, Front Office Manager at Best Western Plus Landmark Inn, responded to this review
Dear Kcclifford, Thank you for your great review, Always pleased to hear that our guests have enjoyed their stay. We do look forward to seeing you again. Sincerely Lindsey

"Dissatisfied"

1
18/06/2017

As outlined previously, housekeeping was very substandard. Breakfast was fine, front desk people were courteous and stepped up to the plate when we complained. Was very quiet and bed was very comfortable. Would never stay at this facility again and would not recommend to anyone

Landmark-Inn_97367, Front Office Manager at Best Western Plus Landmark Inn, responded to this review
Dear B6090FAjohnr, Thank you for taking the time to provide us your feedback, I'm sorry that you did not enjoy your stay, From your review I'm unsure of the specific issue but I do apologize and hope you will consider us again. Sincerely Lindsey

"Ask for the top floor!"

4
14/06/2017

The people who worked at the desk were excellent. Breakfast was fine. Problem was not able to sleep because of the noise at 4 AM. Both nights we were there. Called the first night and complained. Told the person next door was showering and had to go to work early. Told that it would not be a problem as there was no one next door .Four AM we were up again! Called and reported it. Told the man above was showering, I will ask for a top floor in the future!

Landmark-Inn_97367, Front Office Manager at Best Western Plus Landmark Inn, responded to this review
Dear Penny L, Thanks for taking the time to take our survey, I do apologize that you did not get a restful sleep. We cant really control when other guests take their showers, but do our best to enforce the disturbance as much as possible. I'm glad the rest of your stay was enjoyable and we do hope you'll consider us again. Sincerely Lindsey

"Really good place to stay"

5
12/06/2017

The Best Western Plus Landmark Inn is an excellent option for a stay in Lincoln City. It's conveniently located on the Oregon Coast Highway (road noise wasn't an issue). The room was nice and had a balcony with a view. It featured a fridge, microwave, Standard Definition TV and free Wi-Fi, but no safe. The complimentary breakfast set you up for the day with a good selection including eggs, sausage, cereal, bread, waffles and fruit. Fathom's Restaurant offered good evening dining a short walk away.

Landmark-Inn_97367, Front Office Manager at Best Western Plus Landmark Inn, responded to this review
Dear Richard J, Thank you for your great review, we appreciate your feedback and hope to see you on your next visit. Sincerely Lindsey

"Very nice & quiet"

4
11/06/2017

The rooms are very clean. Pool area sauna & hot tub a big plus for me. The fitness center a little broken down. I only used it once in my 4 day stay & went swimming instead. The free breakfast WAS ok, but after four days of eating the same thing it got old real quick. A little more variety or different foods on certain days would be nice.

Landmark-Inn_97367, Front Office Manager at Best Western Plus Landmark Inn, responded to this review
Dear Shelly B, Thank you for taking the time to take our survey, we do appreciate your opinion and will use your feedback to better improve ourselves. Sincerely Lindsey

"Stayed three night's while doing some exploring on the Oregon Coast"

5
10/06/2017

Had booked a Queen Suite but at check in realized they do not have a balcony. They changed my room to 3rd floor balcony with no problem. There Breakfast has a good selection of items and is well looked after. Coffee and Juice where available at all hours which I personally like, All the staff that I encounter over my stay where very pleasant and helpful.

Landmark-Inn_97367, Front Office Manager at Best Western Plus Landmark Inn, responded to this review
Dear Rob N, Thank you for the great review, I'm glad we were able to meet all your needs and you enjoyed your stay. Look forward to seeing you again. Sincerely Lindsey

"Not so pleasant paid for king room got queen"

2
08/06/2017

Was not happy with the check in. We paid and booked a king room got a queen instead. Laundry room has no were to sit down had smelly trash in laundry room. Smelled like someone dumped a messy diaper in there and it had been there for days.

Landmark-Inn_97367, Front Office Manager at Best Western Plus Landmark Inn, responded to this review
Dear Bobla6139ym, Thank you for taking the time to take our survey, I don't know why you would be charged for king and moved to a queen , a standard room for us has two queen size beds. did you bring this to the attention of the manager? I do apologize for inconvenience and hope you will consider us again. Sincerely Lindsey

"Outstanding hotel!"

5
04/06/2017

Everything about the Best Western Landmark Hotel in Lincoln City met my expectations, and then some. The decor is beautiful. My room was spotless. The beds are comfortable. The staff is friendly and professional. On a scale of 10, definitely a 10!

Landmark-Inn_97367, Front Office Manager at Best Western Plus Landmark Inn, responded to this review
Dear Paul Z, Thank you for giving us a great review. We appreciate your positive feedback and look forward to seeing you on your next trip. Sincerely Lindsey

"Great place"

5
31/05/2017

This hotel seems to be a newer property and was very clean and comfortable. The lady at the front desk at check in was extremely helpful and very friendly. Wish all people we have to deal with on our trips were that nice. Keep up the great work.

Landmark-Inn_97367, Front Office Manager at Best Western Plus Landmark Inn, responded to this review
Dear Rick M, Thank you for taking the time to give our hotel a great review. We do appreciate your positive feedback and are pleased to hear that your stay was comfortable and enjoyable, We look forward to seeing you again. Sincerely Lindsey

"always nice"

5
23/05/2017

We stay here every spring following a century bike ride. The hotel is always inviting, helpful staff, clean and updated accommodations. Hot tub always feels good to tired, sore bodies. Hot breakfast with lots of options. Only a few blocks walk to the beach.

Landmark-Inn_97367, Front Office Manager at Best Western Plus Landmark Inn, responded to this review
Dear JuliedM6076LD, Thanks for taking the time to take our survey, We do appreciate your positive feedback and always pleased to hear that our guests are satisfied. Sincerely Lindsey

"Great stay!"

5
22/05/2017

Close to shops and restaurants. The staff is very accommodating and helpful. We loved our spacious room and that it was updated. Pool and hot tub were nice and they serve a decent breakfast. We will stay again

Landmark-Inn_97367, Front Office Manager at Best Western Plus Landmark Inn, responded to this review
Dear Brooke A, Thank you for your great review, Glad you enjoyed your stay we do hope to see you on your next trip. Sincerely Lindsey

"Best Stay at Best Western!!"

5
17/05/2017

This hotel is fantastic! The staff are warm and friendly and always inviting of my arrival, which is weekly for business. I would never consider another location, as all amenities are nice, the room is exceptionally clean, the bed is uber-comfortable, breakfast is good, but the staff, they are utterly fantastic!!

Landmark-Inn_97367, Front Office Manager at Best Western Plus Landmark Inn, responded to this review
Dear 224ricb, Thank you so much for your great review, We are very pleased to hear that your stay is always comfortable and enjoyable. We appreciate your business and enjoy seeing you on your weekly visits. Sincerely Lindsey

"Loved it"

5
12/05/2017

It was a bit expensive, but you get what you pay for! Breakfast was pretty amazing as we had three children and they had a nice clean pool that entertained the kids for 3 hours. When we arrived home we realized we had left our breastfeeding pillow and they shipped it back. Thank you

Landmark-Inn_97367, Front Office Manager at Best Western Plus Landmark Inn, responded to this review
Dear Ananelson23, Thank you for your great review, Glad you enjoyed your stay and we do hope to see you on your next visit. Sincerely Lindsey

"Excellent customer service"

5
04/05/2017

Love it here! Great customer service and exceeded our expectations. The staff was friendly and available and very eager to help. We found everything we needed was available and ready (pool towels and ice etc...)

Landmark-Inn_97367, Guest Relations Manager at Best Western Plus Landmark Inn, responded to this review
Dear Cassiea589, Thank you for taking the time to give us an amazing review, We are always glad to hear that our guests have enjoyed their stay. Sincerely Lindsey

"Time away"

5
01/05/2017

Beautiful area - drive the coast it's beautiful - lushes and green . Can't wait to drive it again. Got yo see family on the way. Dinners out were great. It was raining most the trip but it was stilll such a great trip.

Landmark-Inn_97367, Guest Relations Manager at Best Western Plus Landmark Inn, responded to this review
Dear Julie L, Thank you for taking the time to write about your stay, Glad to hear it was a good experience and enjoyable. We do hope to see you on your next trip. Sincerely Lindsey

"Easy and great internet"

5
25/04/2017

I was in town for a writing workshop. I wrote for several hours a day in my hotel room. The room was comfortable enough for writing. The internet was terrific--no drops and no need to re-login. It was easy to stay here.

Landmark-Inn_97367, Guest Relations Manager at Best Western Plus Landmark Inn, responded to this review
Dear Johanna R, Thanks for taking the time to write a great review, and we do hope to see you again. Sincerely Lindsey

"Great Stay"

5
24/04/2017

I had read mixed reviews prior to our stay, However we had a great time! The room was clean, the beds were comfy! We paid a little extra for a larger room and it was worth it! Breakfast was ok, not the best but it was free so can't really complain. The pool and hot tub are a decent size and our family enjoyed multiple times during our stay. Front desk recommended some great places to eat which were not a far drive away. We will definitely come back in the future!

Landmark-Inn_97367, Guest Relations Manager at Best Western Plus Landmark Inn, responded to this review
Dear 267suzanam, Thank you for your positive feedback, We are always pleased to hear that our guests have enjoyed their stay. We look forward to seeing you on your next visit. Sincerely Lindsey

"Kind of expensive"

3
14/04/2017

Price is high campare with the Quality of the Gym and Pool instalations. Jacuzzy water was so dirty, Gym was close early. However the personel on front desk is very nice and the rooms are clean and comfortable. I really think the price is little expensive.

Landmark-Inn_97367, Guest Relations Manager at Best Western Plus Landmark Inn, responded to this review
Dear Edgardoo733, Thank you for your feedback, were always open to ideas and ways to make our guest stays more comfortable. Our fitness room and pool are open till 11:00 pm. We do hope to see you on your next visit. Sincerely Lindsey

"Romantic trip"

5
11/04/2017

My fiancé and I drove the coast for his birthday and a romantic get away much needed I might add and we totally fell in love with each other all over again and again ...I didn't have one complaint about the room it was perfect the hottub in the room was huge the bed was so comfortable and super clean it was perfect amount of space the breakfast was great staff very friendly and helpful so much that my cooler broke in my car ice and food and drinks everywhere they helped clean everything up with no problem.we def want to come back to this place and it was close to so much we went to Newport to the aquarium and the wax museum the underground garden show we looked for blown glass balls along the beaches we didn't find any bummer!!! but it was still fun I honestly feel that Lincoln city is one of the most beautiful places along the coast we did eat at the chinnok winds casino we were not very impressed at all but we did have a blast in the bar we went to get a drink and danced all night this trip couldn't have been more perfect and the room really made it .....

Landmark-Inn_97367, Guest Relations Manager at Best Western Plus Landmark Inn, responded to this review
Dear Laladarrell16, Thank you for your amazing review. We are always happy to hear that our guests are satisfied with their stay and we look forward to seeing you again. Sincerely Lindsey

"Great Place but Dumb People"

4
10/04/2017

This is a great hotel. Location, amenities, quality, etc. are very good. But....the staff doesn't understand anything about Best Western rewards, programs, etc. Want a great place to stay - this is it. Want a great place and benefit from your membership in Best Western Rewards program - very iffy.

Landmark-Inn_97367, Guest Relations Manager at Best Western Plus Landmark Inn, responded to this review
Dear RobertwX454CN, Thank you for your review, Glad your stay was enjoyable. I do apologize if there was a question about our program that was not answered. Also everything you would like to know is available to you online at Best Western Member Web. We do hope to see you on your next visit. Sincerely Lindsey

"Landmark Inn Lincoln City Or."

4
09/04/2017

The staff was great, very friendly, the rooms are nice, and clean, and roomy. The wife and I have been here several times now and love it. The breakfast needs some work, and needs to last longer, because when I am on vacation I like to sleep in.

Landmark-Inn_97367, Guest Relations Manager at Best Western Plus Landmark Inn, responded to this review
Dear 13048BMpeters, Thank you for taking the time to take our survey, we are always looking for ways to make our guests more comfortable. Glad you enjoyed your stay and hope to see you again. Sincerely Lindsey

"Great Room for the price"

5
06/04/2017

Clean, we were upgraded. the breakfast is awesome! Scrambled eggs, yogurt, cereal: hot and cold, eggs, yogurt, belgum waffles, fresh fruit, sausage, potatoes, sausage and biscuit gravy and juices....Love. Great way to start your day.

Landmark-Inn_97367, Guest Relations Manager at Best Western Plus Landmark Inn, responded to this review
Dear PamelawI6710vv, Thank you for your amazing review, Were always glad to hear that our guests enjoyed their stay. We do hope to see you again on your next trip. Sincerely Lindsey

"Not so good"

3
04/04/2017

This was a couples getaway for me and my fiance. The website ever tized robes sauna and hot tub. There were no robes the sauna wasn't working in the hot tub so full of people we couldn't use it at night then, it was cold at 10 o'clock in the morning... bed NOT comfortable at all.

Landmark-Inn_97367, Guest Relations Manager at Best Western Plus Landmark Inn, responded to this review
Dear Becky S, I'm sorry to hear that you did not enjoy your stay, We do provide robes in the Jacuzzi suite rooms. Unfortunately our sauna was down for a few days, due to someone carving profanity on the inside of the walls. As far as the pool and hot tub being crowded, We have been full house almost all week due to spring break, So no surprise that pool was busy. Although from 10-11 pm is adults only in pool area. Our hot tub is also kept at a 104 degree temperature. I do apologize that you did not enjoy your stay here, I do hope you will consider us on your next visit. Sincerely Lindsey

"Average experience"

3
27/11/2016

We stayed 2 nights and had a fairly comfortable stay. The only issue was the front desk staff. The young lady that checked us in was curt and rather unpleasant. There seemed to be no staff present the many times we went by. Breakfast was the usual fair. Room was clean except for a few hairs in the tub. The room and furnishings could use an update. Our stay was very quiet-even for the first floor.

Landmark-Inn_97367, Public Relations Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Babs8, Thank you for taking the time to take our survey, I do apologize if the front desk clerk was not courteous, We do pride ourselves in excellent customer service. There is front desk staff here 24 hours a day even if you don't always see them, they might not be up front at all times due to guest requests and other duties . I do appreciate your feedback and hope you will consider us for your next trip. Sincerely Lindsey

"Consistent excellence!"

4
21/11/2016

The desk staff is friendly and helpful! The room was clean and in good working order. The hotel was quiet and the room was comfortable in all aspects. We always enjoy the breakfast. Upon leaving the staff can be relied on to ask if there were any issues. Thank you for a great place to stay!

Landmark-Inn_97367, Public Relations Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear geraldg554, Thank you for taking the time to take our survey, Were happy to hear that your stay was comfortable and enjoyable. We pride ourselves in excellent customer service and we hope to see you again for your next visit. Sincerely Lindsey

"Very Nice Hotel - Good value"

5
18/11/2016

Our first stay in Lincoln City, Oregon for a visit with our grandchildren. The BW Landmark Inn was a surprisingly great choice. The property was well kept, clean and a great value. We would definitely stay there again.

Landmark-Inn_97367, Public Relations Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Alexei K, Thank you for taking the time to take our survey, Happy to hear that your stay was enjoyable, We look forward to seeing you again. Sincerely Lindsey

"Clean, quiet, good stay"

4
02/11/2016

Updated outside, lobby, pool and rooms, clean! Very comfy beds & balconies with chairs. Pool, hot tub and sauna and very nice. Breakfast was fine, lots of options for hot or cold food. Plenty of parking. Fairly close to beach, within 10 walk.

Landmark-Inn_97367, Front desk clerk at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Brooke, Thank you for taking the time to take our survey, Glad you enjoyed your stay, and we hope to see you on your next visit. Sincerely Lindsey

"Mr."

2
22/10/2016

This hotel has taken a nosedive since the GM change. After years on staying here this is the last time. My regular room has not been available the last 2 visits even with the reservation being made in the Best Western site. I am still waiting to receive a call from the new GM from my last visit a month ago. The lack of concern is unacceptable. The best thing about this great country we live in is that I always have the choice of where to spend my money. This is my last stay here. There are many other places to stay in Lincoln City. So much for being a Best Western gold member at this location.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Marty E, I checked you out the last time here. I am the GM and have been for 17 years. There was no changeover in management. There has been in front desk personnel. If there was any way to put you in the room you want, we would! This last visit, the room you requested had long term guest staying in both rooms, the one you requested and the other room identical to it. Sometimes we just can't do anything about it. New clerks who are taking or assigning reservations do not recognize your name to assign the room you want. Again, I apologize and this info has already been passed on to you.

"Final trip"

5
19/10/2016

My husband has terminal lung cancer, and wanted to make a final trip to Lincoln City before he passes. He had hoped to be at the ocean when the weather was stormy, which it was. So,making the trip a final time, and during a sever storm, crossed off two things on his bucket list. The hotel was great, great room comfortable in every way, and the staff were out- standing. I will be back again.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Lynda H, The reason for your recent stay is very sad. Our prayers go with you. The staff and I are very privileged to be apart of your husband's last wishes. Thank you for taking the time to let us know, especially when time is so precious. Sincerely, Debbie McGinnis, GM

"Snug stay"

5
16/10/2016

We were in this property during the first really strong winter storm to hit the Oregon coast. Had a suite located at the end of the building. LOTS of room! Room was clean, comfortable and quiet. We were able to rest and prepare ourselves for the drive down the coast the next day. Site staff were positive and welcoming. I would recommend the property for couples/singles or families.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Ann Marie B, Thank you for that great review. We appreciate it. Cordially yours, Debbie McGinnis, GM

"Needs an update"

2
13/10/2016

Bathroom is way too small! Two people cannot get ready together - and that's important when you are travelling - you want to get on the road. Carpet could be updated! Bed linens and the towels were clean clean clean! Bed was comfortable.

Landmark-Inn_97367, Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear U47365Jsusand, Thank you for your review. I agree, the bathrooms are too small but nothing can be done to expand them. The rooms themselves are all newly remodeled with bed linens, furniture, carpet and drapes. Updates we do! Thanks, Debbie McGinnis, GM

"Second time here - "meh""

3
12/10/2016

My wife and I were on a motorcycle trip over the summer and this was our second trip over multiple years. My wife was pretty upset that she booked the wrong hotel, as she expected ocean views. BE CAREFUL. This hotel doesn't have views, etc - it's more on the BW "Budget" side of things. Upon arrival at about 6:45PM, our CC guaranteed room was gone.We discovered another family was given our room and they had a 4000% different name. That name somehow was the second name of the evening (what are the chances? (extreme sarcasm)). The couple that had our room ended up throwing some crazy hissy fit but they got kicked from the hotel for squatting. Our NEW room (meaning: we didn't get anything near what we requested) got re-cleaned while we went out for dinner. Overall - it was a room. This hotel has an EXTREME amount of breakfast people. This is the second time I've been here in multiple years and it was the same several years ago - breakfast is a ZOO. If you're looking for a budget place in Lincoln City, go ahead. If you're looking for a romantic "by the sea" place - skip it. Room was fine, staff bend over backwards after realizing the mistake but.....crap still happened. After 7 hours on a motorcycle, your butt doesn't understand "oops".

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Alex L, We're sorry about the mix up but the problem was resolved as quickly as possible. This was a rare and never has happened before situation where two couples with identical names check in one after another. Don't realize we have a mistake until the other couple checks in right after. I asked if you were going to dinner and that would give me time to ask the first couple to leave and then clean their room. We have no housekeeping on duty so I'm it. Your room was ready when you got back and I discounted it for your inconvenience. Thats all I could do. The guest that had to leave realized the mistake and were good sports about it. I don't believe they did anything purposely wrong to obtain a room, they were just at the wrong hotel. Your reservation was for a king and you got a king. Our name of our hotel is Best Western PLUS Landmark Inn meaning we are required to be a step above with better quality, more amenities, updated furnishings then a regular Best Western. Again, sorry this happened. Cordially yours, Debbie McGinnis, GM

"Lincoln city best westran"

5
27/09/2016

An Excellent choice the staff was very attentive and willing to help i will stay there again and again. The pool was nice and warm with a big spa and sauna so if you are looking for a good stay i Def recommend this property.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Danny B, Thank you for the great recommendation. We appreciate it. Sincerely, Debbie McGinnis, GM

"Nice Older Hotel"

4
26/09/2016

Very quiet location but just off the 101, good hot breakfast and lots of parking that your room overlooks. Close to restaurants and the area looks reasonably safe. The only quibble would be that the coffee was from a Nestle machine so not that flavorful but hot and wet. The beds were good and the bathroom was a little dated but very clean.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Comms_Guy11, We are updating the bathrooms as we speak. All the king suite's bathrooms have been remodeled already. You'll have to come back and check them out! Cordially yours, Debbie McGinnis, GM

"Comfortable and affordable"

5
26/09/2016

Great place to stay with a large family. Customer service was exceptional. They have and indoor pool, hot tub, and also a sauna. There's also an area to use a computer if you need to do some work if need be. You won't be disappointed.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear KimhH, Thank you for your review. It was great! Cordially yours, Debbie McGinnis, GM

"Excellent"

5
26/09/2016

Excellent service, overall great experience. Definitely recommend to others and will stay again myself. Breakfast was hot, good variety to choose from. Plenty of tables out of the way to sit and eat. Clean. Friendly personnel.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Wpick, Thank you! Sincerely, Debbie McGinnis, GM

"Felt Right At Home!"

5
25/09/2016

The only thing that didn't feel like home was that it was quiet and I really enjoyed that! Staff were very attentive and helpful. Felt that my belongings and I were safe. Would definitely stay there again.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Jessie H, Its nice to hear our guest feel at home during their stay. Thank you, Debbie McGinnis, GM

"Nice Stay"

4
21/09/2016

This property is at south end of town. The front desk staff were very nice and friendly. The room rate was very fair since our room had 2 queen beds, and a sitting room area with table and 3 chairs, second TV and a desk and chair. The room was clean and beds were comfortable. It was very quiet even though 101 was in front of hotel. The breakfast choices were sufficient and very tasty. The only downside was the eating area was split into 3 different rooms and the coffee was in a small area which did get congested at times. Would recommend this property.

"Wonderful"

5
21/09/2016

Was a wonderful stay! Staff was very friendly and helpful. Got a great nights sleep! Check in was easy. Room was already cooled to a great tempurature upon arrival. Bed was extremely comfortable and the fridge was nice to have!

"Above average for a BW"

4
20/09/2016

I'm usually pretty critical on hotels but this BW was slightly above average for what I find in the chain. Good sized rooms, decent furnishings, overall the place didn't have the "tired" feeling I find it other locations. Breakfast was good; on par with other hotels who bundle breakfast into the room price. Location was quiet. Beds were comfortable. Staff was friendly.

"Pretty Decent Stay"

4
20/09/2016

The way I rated this hotel is based on my own expectation. When I chose Best Western, I definitely not expecting a 4 star or 5 star hotel. I based this review on my expectation for 3 star hotel. We chose this hotel based on convenience. We were driving down Oregon Coast and just need a place to sleep. The hotel has good value. The rate was very reasonable & the room we're assigned to was spacious. The room has refrigerator and microwave & yes, they still have video player (they have DVD player as well). We thought seriously they still have video cassette for us to borrow?? Well, turned out they only have DVD to borrow. But, we consider it fun that they still have video player in a room. My husband keep referring to the hotel as old school (in a good way). The room decor is old style, but what important to us was that the room was clean. After all we just need a place to sleep & shower. The bed was comfy and the shower have good pressure. For the price we paid, we enjoyed our room. They also have indoor hot tub and swimming pool. For breakfast, it's the standard hotel breakfast. I had their egg & donut. Coffee was horrible. I couldn't drink mine. I ended up drinking juice instead. All in all, if you just need a clean place to sleep, this hotel is good.

"very good"

4
19/09/2016

very good, the comfort of the bed was good. The cleanliness of the room was very good. The free breakfast was very good, I have a suggestion in the future breakfast planning , they should have more choices for meats for breakfast. They should also have the coffee items together in one room. otherwise everything was very good stay.

"TRAFFIC NOISE WARNING"

3
17/09/2016

Our room was very clean and nicely furnished. The bed was quite comfortable. Unfortunately, Interstate Highway 101 northbound turns uphill right smack in front of the hotel. Trucks, cars, motorcycles and RV's with loud exhausts roared by our room, about sixty feet away from 101, as drivers cracked open the throttle to make the northbound incline. We were unable to get a good night's sleep. The free breakfast was in line with the negative reviews that have been posted by other reviewers. We found the scrambled eggs and sausage to be edible but not pleasant with unnatural flavor and texture. We wondered if the scrambled eggs were actually made from eggs or not.

"Quality"

5
16/09/2016

The Best Western Landmark in Lincoln City has been a favorite of mine for many years. As a business man I spent many a night at this hotel and was always accorded naught but friendly and excellent service. As a senior retired I now go on 'holidays' as often as budget allows (generally in off season because of the rates). I have been a member of the BW 'club' also for many years.

"Great stay"

5
13/09/2016

Fast check in, room was great and close to the ocean, glass blowing, and the casino. Staff was very professional and friendly. Great indoor pool and a hot breakfast, and fast moving internet. well worth the stay.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Ashley W, What a great review! Thank you, Debbie McGinnis, GM

"Very nice"

4
11/09/2016

I stayed here for one night for a girl's night away. It was very nice, very clean, and they were very accommodating when we asked to be switched from the 2nd floor to the 3rd. Every room has a balcony, but only the 3rd floor rooms will give you any type of view of the bay which is across the street and south a little. The hot breakfast was quite nice. The scrambled eggs were good for being mass produced. :) Though we didn't use the pool we did peak in and it was very nice and a decent size. If you don't mind that your hotel isn't directly on the beach I would recommend this place.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear witneys7, Thank you for taking the time to review your recent stay with us. We appreciate it. Sincerely, Debbie McGinnis, GM

"Room satisfactory, bad vibes from hotel staff"

2
10/09/2016

There was something about the staff at this hotel that gave off negative energy. No one smiled, and it seemed like I was bothering them if I had a question. This includes front desk, housecleaning and the breakfast staff. I wouldn't stay here again or recommend.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Jane A, I'm sorry we made you feel this way. You are definitely not a bother to us. We value you as our guest and want you to come back and stay with us again. We would like the opportunity to show you we really do care! Sincerely, Debbie McGinnis, GM

"Very good hotel for a family vacation"

4
05/09/2016

Our family of four stayed here for two nights while on vacation at the coast of OR. I don't normally stay at Best Western Hotels because many are run down but this hotel was perfect for our family. The hotel is in a good location and they have free parking and wifi. The free breakfast is very good for a hotel in this price range. There is an indoor pool and it seems to get a lot of use but appeared to be clean. The staff was friendly, the room was clean and we enjoyed our stay and would stay again if we return to the area.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear travelsalotoo, On behalf of the Best Western brand hotels, for the most part, the "run down" ones should be a thing of the past. BW International cracks down on any hotel that is not up to their standards and takes away their flag. Those hotels make a bad impression on the rest of us who take pride in what we offer our guest in lodging and guest satisfaction. I'm glad you approve of this one. We really do try to be the best we can as a brand and want our guest's expectations to be met wherever your travels take you at a Best Western. Sincerely, Debbie McGinnis, GM

"Lincoln City Hotel"

4
02/09/2016

The Best Western Plus Landmark Inn in Lincoln City was conveniently located very close to the beach. Each morning, there was complimentary breakfast, which offered a very good variety of breakfast items. The hotel has an indoor pool, spa, and fitness room. Overall, the stay was comfortable.

Landmark-Inn_97367, Director of Sales at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Linda W, Thank you for the wonderful review. Cordially yours, Debbie McGinnis, GM

"Great Getaway"

5
01/09/2016

This was a great place for several nights to just get a way and relax. No complaints. Room was clean and we enjoyed the balcony. Everyone was friendly. I would recommend. this hotel to anyone wanting a place to get away and relax

"A great place to stay."

5
29/08/2016

The workers at this Hotel were all very helpful. They were pleasant and went out of their way to take care of our every need. Sometimes you experience great service. This is going to happen every time when you stay here.

"A great nights rest"

5
28/08/2016

Very comfortable bedding. We had a great nights rest and a wonderful full breakfast. Too bad our time was so short for our stay. Didn't get a chance to use the pool or spa. The hotel was convenient to an evening at the casino for a concert.

"Comfortable stay, close to beach"

5
27/08/2016

We booked this hotel over Tripwire and were happy to find out it was at Best Western. We have had mostly overall positive experiences with Best Western (after traveling and staying in Best Westerns with our points throughout the western US) and this location did not disappoint. Close to beach and in the heart of Lincoln City, it was a fun place to stay for a quick getaway with the kids. Rooms were clean, beds were comfortable. Would definitely come back here!

"Lincoln City Best Western"

4
23/08/2016

Great location in Lincoln City. A bit our of town but okay with car. No ocean view but the price reflects the deal. Breakfast was good with eggs,sausage and waffles,more than just danish and coffee.Very comfortable beds and clean quiet room Had no soap in our bathroom but staff very quickly looked after the situation. Clean indoor pool and sauna. Have stayed here twice.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear RyeSeven, Thank you for taking the time to review your recent stay with us. We value your opinion an use it as a tool to improve upon. Have a great day. Cordially, Debbie McGinnis, GM

"Decent Location, but Not in the Touristy Area"

3
23/08/2016

To be honest I had no idea Lincoln City was as big as it actually is...and I can't even tell you how many times I've been there. That said, this hotel is near the southern end of town, but it is close to the historical area where Mo's is located. The hotel is about 6 blocks from the beach, but it's across the highway, so you can't see the ocean from your room. It is also about 3-4 blocks from some restaurants, mini-marts, and other small businesses. Not really the touristy part of town, but you can dash out and get a cup of coffee if needed. Speaking of coffee, I'm a coffee snob but this hotel has bad coffee! My stomach started hurting after one cup. So we had to go buy some. Otherwise their breakfast is the typical microwaved sausages, eggs poured from a carton, slightly stale pastry buffet served in multiple hotels all over the world. Not bad for a free breakfast, but not a reason to stay here. Because we have an infant we got one of the suite units so we could put her to bed early and still watch TV. The bed was comfortable, the sitting area was spacious, the little fridge froze the food we put in there, and the pool is warm. Perfectly fine place to stay.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear EAustin0923, I'm sorry to hear you were not satisfied with your stay at our hotel. Breakfast has always been a difficult task to accomplish ever since the idea of serving hot breakfast was introduced in the hotel business specifically those without restaurants on site. We are not equipped with a kitchen or the space for one. We offer breakfast products that we can serve hot using other methods of cooking and that are not imitations of what is expected to be served for breakfast and presented in good taste as well. We are open to any suggestions you may have to offer. Thank you, Debbie McGinnis, GM

"Great place to stay"

4
22/08/2016

Staff is very good and take great care of you and the rooms are very clean and well appointed. I splurged for the in room soaking tub and enjoyed it very much. The only problem I ran into was the Internet service was almost unusable. Very slow connection.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Scott V, Thank you for your review. We appreciate it. Oh, and by the way, the internet is up and running fine. We just had high tech security equipment installed at the time and all the bugs were not worked out, the connection to the wireless internet being one of them. Sorry! But now we are back with fast internet and the property is well secured. Have a great day! Debbie McGinnis, GM

"Clean room and polite staff"

5
21/08/2016

I usually try to reserve a stay at this hotel when I come thru Lincoln City because their staff is consistently courteous and rooms are always very clean. The rooms are also quiet and housekeeping respects the "do not disturb" signs when you want to sleep in. On this stay,had a malfunctioning coffee pot , reported it, and it got replaced immediately with a new one. Front desk staff always follow up to make sure things are ok with your room.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Kathryn B, We're glad to be of service to you! Sincerely, Debbie McGinnis, GM

"We'd do it all again"

5
20/08/2016

Best Western Landmark Inn is a super clean, quiet and very comfortable place to stay in Lincoln City. We could have given the bed two 10 star ratings since I've not had such a good sleep in a long time. The staff here is extremely helpful, efficient and clean cut. This is a five star establishment in all regards. The rates were great especially considering the high tourist traffic in August. I would recommend this motel to everyone.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Steve M, What a great review. Thank you. Sincerely, Debbie McGinnis, GM

"Great Hotel"

4
20/08/2016

I recently stayed here with my family and I enjoyed it. The staff were very friendly and helpful. The room and hotel were very clean. I didn't eat the breakfast so I can't comment on that. Very close to the beach. My only complaints are that the pool was very cold and the hot tub was not very warm. Also, on two separate days the chlorine in the hot tub was very overwhelming, cloudy and burned my eyes. There were no towels in the pool area and the towels supplied were very small. Overall, my family and I had a great time and would stay here again.

"Cleanest hotel in Lincoln City"

5
18/08/2016

We always chose this hotel for our stops in Lincoln City driving down 101. It's a family owned hotel, the husband & wife work along with the employees to keep the hotel in the best shape: we've seen upgrades done almost every time we stayed. Thank you for keeping up the great effort, everyone!

"Not Quite on the Beach, but Very Comfortable"

4
11/08/2016

I stayed 2 nights (3-4 Aug) and it was $245 total for 2 nights with tax, very fair for mid-week. It's not on the ocean but about a 10-minute walk to the bay, on the south end of Lincoln City. There are 2 convenience stores a couple minutes walk away, but groceries, restaurants, etc, are either longer walks or a drive up the 101 to the other side of town. My room was on the 3rd floor in a corner, with a balcony. If you leave the balcony door open it gets very loud with traffic but if you close it it is very quiet. The bed was comfortable, there were lots of TV channels and there was a safe in the room. The pool and hot tub can get very crowded early- and mid-evening with families but I like it when kids must leave at 10 and it stays open for everybody else until 11. It wasn't as crowded after 10, and wasn't crowded at all at noon the next day, when everybody either was checked out or gone to the beach. Also you had to ask reception for towels for the pool; I'm sure the receptionist gets bothered a lot, but I brought my own. One minus was breakfast. The biscuits & gravy and sausage tasted bland, and I didn't like it that you had to consume it within the breakfast area and not take it to your room. One, I don't really like to sit with strangers and another, when it gets crowded and there's nowhere to sit, are you supposed to stand and eat?

"Coastal 101 ..."

4
10/08/2016

Great location to many area amenities from Lincoln City, Oregon. Hospitality & cleaning staff were great, quality breakfast, accommodations were clean and well maintained. A couple user friendly improvements I have suggested in this review to BW. I hope they will utilize. Great experience - recommend this hotel. Aug 2016.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear RU_travin, Thanks for the great review and recommendation. We value your opinion and appreciate any suggestions you may have for improvements. Thank you. Cordially, Debbie McGinnis, GM

"Great place to stay!"

5
07/08/2016

My husband had to come to town on business, so the kids & I crashed in his room. We thoroughly enjoyed playing in the pool & hot tub! I enjoyed the breakfast each morning as it meant I didn't have to cook! It was a very nice spread with lots of options to keep everyone happy! The room was nice & our bed was quite comfortable! My only disappointment is that the hotel doesn't have an ocean view, but the beach is certainly within walking distance (or a short drive in our case with young kids).

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Heather P, What a great review short of an ocean view. Thank you, Debbie McGinnis, GM

"Good stay"

4
05/08/2016

Good hotel stay on the coast. The rooms were clean, comfortable. The hotel offers an indoor pool, big breakfast and friendly check in staff. Just blocks from the beach. Easy to walk around town. Good option for families.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Jennifer B, Your absolutely right. It is a short walk to the beach. You can see part of the bay from the hotel. You're also saving a lot of money by not being an oceanfront property but still getting a lot of amenities and top quality rooms and customer service. Hope to see you again. Cordially yours, Debbie McGinnis, GM

"Unknown"

4
01/08/2016

Aside from the poorly designed bathroom, the facilities & amenities were above average. Thoroughly dissatisfied with billing & refusal to give 10% discount advertised for AAA members (booked via AAA Oregon Tour Book ad).

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Wilson M, We do give AAA discounts at check-in if you ask for it and present your AAA card. The only time we can't is if you booked online thru another Travel agency and received a discounted rate thru them. If you call the hotel directly, we always ask if you have AAA, AARP, or any other many discounts we do offer. You said you made it thru the AAA tour book so your reservation would have came in with the AAA discount applied. Your receipt will tell you on the top of it what rate plan you made your reservation under. It will show 3A and I hope that is the case. Sincerely, Debbie McGinnis, GM

"Excellent service, comfortable bed"

5
30/07/2016

My wife and I stayed one night and received excellent service by all of the motel staff. We had ease of check-in even though we arrived one hour early. Comfortable bed and pillow that I would love to have in my bedroom at home. We experienced no problems during our stay.

"Oregon Coast"

4
26/07/2016

I love Lincoln City and have usually only been on retreats and rented houses. This was a trip with my granddaughters and the room was very comfortable and clean but the bed....was so comfortable!! The kids had a lot of fun in the pool! I wish we could have stayed longer!! Great place!!

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear 669lelab, Thanks for the great review. Please come back soon. Sincerely, Debbie McGinnis, GM

"They squeeze in a lot -- but ..."

4
26/07/2016

Spent a few nights here on a family vacation. Check-in was fairly smooth, and they have a few luggage carts, but the carts are much smaller than I find at other properties. Room was very nice - the suite had two separate rooms: King bed / bathroom / closet w/ dresser and TV in one room (we were on the 2nd story and could see the beach afar off), and the other room had a nice hide-a-bed couch & chair, desk & chair, small "breakfast nook" w/ fridge/micro/sink, and another dresser w/ another TV. We had no problem finding parking, even when getting in late at night. Breakfast itself was plenty of variety, but it was spread out ... some in a room on one side of the lobby, and some in a room on the other side of the lobby. There was seating in both areas, PLUS seating right in the (rather small) lobby itself. Like I said in the title of the review, they squeeze a lot in -- it was kind of like having 30 relatives over to your house for a buffet breakfast, and everyone was making do, finding places to sit wherever they could. Don't misunderstand, it wasn't bad -- it was just different. One of our two nights here was a Saturday, and it seems that here in the summer they are very proud of their rooms on Saturday nights, and they price weekend rooms quite a bit higher. If you can stay here on a night other than Friday or Saturday, you'll save **considerably.** Parking was not a problem, and frankly, you're not too far from anyplace, even though this property is toward the south end of Lincoln City.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear writer42, Thanks for taking the time to review our hotel. Did a good job on the room description. Thank you! We're working on improvements for breakfast area. Hope to see you again. Sincerely, Debbie McGinnis, GM

"Vacation"

2
26/07/2016

The hotel was in a nice location and very pretty outside. But the pool was freezing cold and there were no towels in the pool area and the tv didn't work for the kids and breakfast the next morning was fine but was told that I couldn't take it up to my kids. This was a problem as they wanted to eat and don't do well with distractions. The customer service wasn't that great.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear ddyer42, I a sorry to hear you were dissatisfied with your stay. Our pool is kept at 84 degrees at all times. The TV's are controlled by individual cable boxes in the room and can be fixed quickly if the office is informed. Previous guest might have watched a DVD and changed the input or change the TV channel it has to be on to work properly. We offer a variety for breakfast and with that a lot of spills on the way back to rooms. We're trying to cut down on the accidents in the halls but we do make exceptions if needed. If you visit again, let us know your concerns, we're here to help make it a nice stay for you and your family. Thank you, Debbie McGinnis, GM

"Excellent hotel"

5
24/07/2016

The best hotel stay of our 8 day Hwy. 101 trip. The desk staff was very friendly and gave us great options for dining. Our room was on the first floor and we had a door directly to the parking lot for easy access to,our vehicle. The room was spacious and very clean and the bed was cozy & comfortable. They offer free wifi and have many outlets for charging your devices. The laundry facility was clean and reasonably priced. They offer complimentary breakfast which was very good.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Debra S, That was a wonderful review! Thank you, Debbie McGinnis, GM

"Great location on Oregon Coast"

5
22/07/2016

Really liked this hotel. It was in a perfect spot towards the center of the central coast. Many things to see on the Oregon coast and the drive either north or south wasn't very long and was beautiful. Will stay here again next time. They told me it didn't have a ocean view but my room on the 3rd floor did have a view of the bay there in Lincoln City. Loved sitting on the balcony at night.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Manuel I, Thank you! Hope to see you again. Sincerely, Debbie McGinnis, GM

"Great Attractions"

5
21/07/2016

This location is centrally located for easy access to both N.& S. Oregon coast. We enjoy the neighborhood atmosphere. Close to beach, hiking, quaint artsy shops, glass blower, and beach food as well as Mo's famous fish and chowder restaurant. We visit this location spring, summer, and winter and it is always pleasant to be greeted by such a friendly staff, who are professional. Come join the experience, you will not be disappointed.

"just what we wanted"

5
18/07/2016

My husband and I were staying at this hotel for July 8-13. The room was amazing!! Great bed,linen and thick towels..The staff was great to deal with...Trying to give us just what we needed! We felt like we were "special".We will spread the word that hotel.Great hotel brand, trip advisor, Look forward to coming back again.

"Mother's Day Weekend"

5
18/07/2016

We stayed here Mother's Day weekend. Originally our reservation was just for Saturday night, but we changed our plans last minute and called to see if we could reserve Friday night as well. The hotel clerk was very accommodating and moved other rooms around to get us in for both Friday and Saturday. She also was able to extend the low price I booked with through Trip Advisor to the Friday as well. Clean and quiet hotel with a decent morning breakfast. The kids loved the pool. We will be back

"Great hotel @ great value"

4
17/07/2016

We had a great stay @ the BW Landmark in Lincoln City! The only thing that could have been better was an ocean view--but we also didn't "pay" for it. The ladies @ the front desk were helpful multiple times to share good places for kite flying & sunsets.

"Kids loved the pool !"

5
15/07/2016

This hotel is fantastic! The staff helped us with any request, the breakfast was great, and the kids loved the pool ! I loved the comfortable beds and set up of the rooms - perfect for family traveling.

"I liked the Landmark Inn"

4
13/07/2016

The Best Western Plus Landmark Inn was a good place to stay and I would recommend it to friends and family if they were going to be in the Lincoln City area. The staff members are very helpful, not just regarding the hotel, but also with local tips.

"Good clean, nice hotel"

4
11/07/2016

This was exactly what we were hoping for--a nice, clean hotel with good service. Not a luxury hotel, but it was perfect for our family vacation. The pool was nice, the staff were kind and genuine. Our only complaint was the breakfast was a bit weak. But we would definitely return here, if in the area.

"What I expected. "

5
07/07/2016

Clean room, building, and grounds. Plenty of parking. Decent breakfast but the coffee left something to be desired. Friendly staff. I mean really, it was exactly what we expected and as advertised. When the coffee at breakfast is the only complaint, things are pretty good.

"Great location ... miss on details!"

4
06/07/2016

This is a fantastic location and MUST STAY if you are traveling to Lincoln City. There is a beach walking distance from this hotel. The view is spectacular. Some details I would expect Best Western Plus quality hotel to take care of. The breakfast placement is not ideal, the variety of breakfast was much better at Best Western Holiday Hotel in Coos Bay, OR (we stayed there after our Lincoln City stay). The pool could be cleaner and need the water to be bit warmer. Again comparing to Best Western in Coos Bay which had an really clean and enjoyable pool.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear abhip76, Thanks for taking the time to review your recent stay with us. We have always keep our pool area including pool, hot tub and sauna in good working order and kept in clean condition. It is our busy season with lots of swimmers using the pool, however, we do our best to inspect the pool area periodically between high usage times to do what is necessary to keep it nice. Your review of our pool surprised me alittle. The pool temperature is set at 84 degrees. I'm sorry you were not satisfied with all that we have to offer. Cordially yours, Debbie McGinnis, GM

"we will be back"

5
02/07/2016

room very clean, staff above board, breakfast sausage gravey very flavorful, moist biscuits, sausage, waffles fruit etc...parking great, pool area clean, traffic noise loud during day but minimal at night, besides the units have nice decks with deck chairs and the fresh ocean air overrides noise all the time and not to be mentioned Lincol cit a cool pace to visit

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear JOENV, I don't think we can get a better review than the one you gave. Thank you very much! Sincerely, Debbie McGinnis, GM

"Excellent staff and comfort"

5
25/06/2016

The check in and out process was excellent. The indoor pool was great for the kids and the breakfast was better than most hotels we have stayed at. Everyone on the staff was very friendly. The hotel is located in an area with many dining and shopping attractions nearby.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Marga W, Thank you for that great review. Hope you'll be back soon. Sincerely, Debbie McGinnis, GM

"best hotel in lincoln city,OR"

5
21/06/2016

This hotel goes above & beyond in cleanliness and the staff is awesome, The price for this hotel is the best value around. I almost do not want to say how great this hotel is because if I do they will be booked up all the time, good for them if this happens it is really a hidden gem. Congrats on a job well done.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Scott N, I don't think we can get a better review than the one you gave us. Thank you!! We'll do our best to squeeze you in. Sincerely, Debbie McGinnis, GM

"Nice motel"

5
20/06/2016

I had a first floor room near the lobby. It was quiet, even though the motel was full. Very clean, Love their big, fluffy towels. Enjoyed the recliner-type chair for TV watching; much more comfortable than sitting on the bed. This motel is not on the beach, so if that is important, look elsewhere.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear YarnAddict219, Thanks for taking the time to review your stay with us. We're not on the beach but a short 4 1/2 blocks and your there. You can see a little bit of the bay from the lobby not to mention the money you save from not being an ocean front hotel but with all the amenities and more. Cordially, Debbie McGinnis, GM

"Basics well done"

4
18/06/2016

The Landmark best Western plus in Lincoln city has their game well done. Nothing too fancy here. But just a good stay and a good value. The rooms are clean and well furnished. A very nice quiet stay. Friendly staff and a good breakfast every day. If you're staying long term The breakfast menu is the same every day. But the breakfast is very well done and enjoyable. If I find myself working in the area again, I will be sure to stay at this best Western plus landmark inn again.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Thanks for the review. Glad to hear you would stay again. Cordially, Debbie McGinnis, GM

"We'll pass next time."

3
14/06/2016

Lets start with some positives. The hotel staff were very nice and helpful. The seating areas in the guest room was comfortable and everything worked including the in room Wi-Fi. Nice balcony area where we could see the ocean from our room. HOWEVER, the rate was high considering that the bed was really uncomfortable. The water pressure in the shower was terrible (I have thick hair and water pressure makes a huge difference in a ten or twenty minute shower time. Ladies am I right?!). Finally the breakfast was off, from the food tasting funny to the juice being watery and a lack of organization, the whole breakfast was sort of a hot mess.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Zgal0514, Thank you for taking the time out of your busy schedule to review your recent stay with us. Sorry to hear your expectations were not met. We value your opinion and use it as a tool to improve upon. It sounds like the shower head in your room was on a different setting than the normal setting. Guest can change the setting for different water sprays or pressures. You also must have gotten the tail end of the orange juice. We would gladly replace it if we had been told at the time. I can see how this would make a negative impression of your stay. We hope you will give us another chance to be of service to you again and exceed your expectations. Sincerely, Debbie McGinnis, GM

"Extremely clean"

5
09/06/2016

I always try to book this particular hotel when I travel thru this area. The rooms are extremely clean which very important to me. Although road has much traffic, the rooms are fairly quiet at night. The staff has always been extremely friendly and courteous. I enjoy the amenities such as the fitness room, sauna. Breakfast in the morning is a nice touch. I highly recommend this hotel.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Kathryn B, What a great review. Thank you so much. Cordially yours, Debbie McGinnis, GM

"Landmark Inn"

5
06/06/2016

This hotel was comfortable quiet, and clean. Chairs for sitting on the balcony and enjoying the sunset over the bay was a great way to end the evening. The staff was very helpful, especially the clerk who handled check in. The indoor spa and pool were very relaxing. The breakfast provided a delicious and satisfying repast.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear magellan69606, Glad to hear you enjoyed your stay. Come back and see us again. Cordially yours, Debbie McGinnis, GM

"Where's the heat control?"

4
06/06/2016

Hotel right on Highway 101. Lots of traffic noise. I could not find the thermostat to reduce the heat in the room. Hot tub jets were not working. Hotel nicely landscaped and maintained. Weird, separated set-up with breakfast area. Nice hotel, generally.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Lonnie T, Thank you for your review. Next time if you stay with us, please call the office if there is a problem with your room. We will resolve it ASAP for you. In this case, there is no thermostats in any of our rooms. We have wall A/C and Heat units which have control panels on top to adjust heat and a/c. Very sorry about that. We are also working on a solution for our breakfast area and will be implemented soon. Sincerely, Debbie McGinnis, GM

"Wont recommend staying here"

3
02/06/2016

We booked Lincoln beach on kind of short notice and this was the highest rated place with availability on Memorial day weekend. The staff is awesome. The location is lousy at the far south end of town and off the beach. Everywhere we looked as we cruised around there were resorts on the beach or with beach views so seems like a bad choice on my part to stay outside of town and not on the beach. I am not a travel snob and Best Western is my default for economy travel but there were a few weird things here that I haven't run across in my travels, one was a paper towel on the counter in the bathroom (pic attached) it has written on it "complimentary guest towel" Take this towel with you on your travels and use it however you like. It is literally a paper towel that is kind of insulting, we had fun taking pictures of it in various applications all weekend so I guess it was mildly entertaining. The other was the dear guest sign in the bathroom (see attached) both of these items made me feel like i was in a very crime ridden city not a beach resort town. My brother called Lincoln City the armpit of the Oregon coast and after spending the weekend here I think we agree and will stick to Canon beach and other places we have visited.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Parisryan, Sorry to hear you were so disappointed in our hotel and town. We are not ocean front and our rates are well below the rates charged for ocean front hotels but we have a lot to offer for the money you pay including complimentary immentities. Cordially yours, Debbie McGinnis, GM

"Nice Stay in Lincoln City"

4
26/05/2016

We stayed here on a brief trip to the coast. I was slightly disappointed that it was not in easy walking or view to beach. Nice staff and quality we have come to expect from BW. Breakfast was good but a bit awkward with items arranged in several rooms. Overall a good experience.

"Family Time"

5
25/05/2016

The staff was very helpful, the room great. We had 2 rooms that were close so we could visit back and forth making for a great family gathering. The kids swam in the pool and had a great time. We all slept very well on the nice linens and beds.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Rama T, Thank you for that great review. Glad your family enjoyed themselves. Hope you will come back and stay with us again. Sincerely, Debbie McGinnis, GM

"Nice clean hotel, good value for the money."

5
23/05/2016

The hotel is unique in the sense that the rooms are arranged only one room deep - all face the street, with an interior corridor behind - no rooms across the hall. I think this reduces noise from doors closing, traffic in the hallways, etc. Our room was clean and quiet, comfy bed, the staff was pleasant, the breakfast selections were ample. I'd book this place again if I was in the area.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear NeverPayFullPrice, Thank you for taking the time to review your stay with us and what a great review it was. Glad to hear you would book us again. Sincerely, Debbie McGinnis, GM

"Plus: clean, spacious, updated, early breakfast. Con: the noise"

2
22/05/2016

We stayed in a spacious and updated room with double beds. The room was very nice, good vibe and clean. Well taken care of all around. We very much liked the early breakfast (from 6 am) and the many choices, especially as we headed out very early. Staff was friendly. So nothing but good things, however we were unpleasantly surprised by the noise from the room above us and next to us whenever they would use the bathroom or shower. The noise of the toilet flushing or the water from the shower being used was so loud it actually kept us awake. Especially when our upstairs neighbors decided to shower at 2 at night. The noise is what kept us from giving better review. This is the second best western where the noise was too much to make our stay as pleasant as it could have been, especially with the room rate. Too bad..

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear MissRoadTrip, Thank you for taking the time to review your recent stay with us. I'm sorry to hear you did not get a good night's sleep. The noise level usually isn't an issue. Unfortunately, when most people are asleep and everything is so quiet throughout the hotel, you ended up with neighbors surrounding you all using the bathroom for one reason or another. That time in the early AM, any noise would probably come thru clear. If you decide to ever stay with us again, and were not full house, request 3rd floor and away from neighbors. We will do our best to accommodate your request. Sincerely, Debbie McGinnis, GM

"Buisness or Family Vacation"

5
16/05/2016

This was an great option for me both times that I stayed. Once for work and once for play with the children. It helped in cost with the breakfast. The Hotel is clean and quiet and I felt totally safe.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Dana S, I'm glad to hear both occasions worked out great to your satisfaction. We value your opinion of our hotel and your review of your experience while staying here. Thank you! Sincerely, Debbie McGinnis, GM

"Nice stay"

5
07/05/2016

Easy to get to, nice staff, decent decor, quiet, comfortable bed, hot shower, fast internet, OK hot breakfast, indoor pool and gym. 4 block walk to beach. No view. Adding 200 characters. Foo bar. Foo bar.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Chad S, It's nice to hear such great reviews from our guests. Much appreciated. Please come back and stay with us again. Thank you! Cordially yours, Debbie McGinnis, GM

"Great location to shopping and beach"

4
01/05/2016

Great location to shopping and beach. Clean rooms. Breakfast okay but a bit crowded. Breakfast ends at 9 am so you need to hurry if you are sleeping in. Friendly staff. Comfortable beds. Washer and dryer convenient.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Troy S, We appreciate you taking the time to review your recent stay. Breakfast has been a work in progress for some time in regards to what we can do to make breakfast a more pleasant experience for our guest. We will be serving breakfast in a different area to accommodate everyone, eliminating that overcrowded feeling as the busy season approaches. Your opinion is greatly appreciated. We are always trying to come up with different options to choose from for breakfast so there is something for everyone. Suggestions are most welcomed. Thank you, Debbie McGinnis, GM

"Spring Trip"

5
29/04/2016

We have stayed at the BW Landmark Inn on several occasions. A clean motel with no surprises. Close to everything that the Oregon Coast has to offer. Breakfast was the usual fast in and out items. Nothing extra fancy just a very good place to stay that offers a excellent value for your dollar. We will return.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Stephen S, Thank you for taking the time to review your recent stay with us. We are always trying to improve upon the accommodations and service we offer our guest and hope their expectations are met. With all the competition in our area, getting the most for your money is on the top of our list. Sincerely, Debbie McGinnis, GM

"Good Place to Stay"

5
27/04/2016

Very comfortable clean rooms with a good full breakfast. If you do not mind being in a motel without an ocean view a great place to stay. Just a few blocks off ocean, and bay area. Only a few minutes from most sight and recommended sights in the area.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Bob B, Thanks for the great review. Have a nice day. Cordially yours, Debbie McGinnis, GM

"a long drive"

5
22/04/2016

we had a long drive that day (6 1/2 hours) and the pool was open late. Perfect for letting the kids unwind. There was plenty of room for the 5 of us. My kids loved the make your own waffle station for breakfast

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Stephanie N, Glad to hear your family enjoyed their stay. Hope to see you again. Sincerely, Debbie McGinnis, GM

"Exceptional as always"

5
20/04/2016

We have stayed at this particular Best Western several times on our visits to Lincoln City. Although it is off the beach it is in a location that offers several beach access areas that are seldom visited by outsiders. The rooms are clean, breakfast has a variety and the service is outstanding. I have never been disappointed.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Rick C, Thank you so much! Sincerely, Debbie McGinnis, GM

"Operations are okay, hospitality is not there."

2
19/04/2016

We stayed here last weekend and we were not very happy with the hotel. I know that tons of tourists stay there, but all the signs and rules are a bit condescending. Then it made sense why they have signs, it's because some people need them, especially the parents who took their child swimming right after breakfast, and then the child threw up in the pool and hot tub. Ruining it for all of us. The breakfast was not that great but it was free. The older front desk woman was not very friendly, we didn't feel welcome, the TV is very poor quality and we had never stayed here so when we called before hand and asked if we could have an ocean view room, they made us feel pretty stupid for asking since it's located on the east side of highway 101. Overall it was clean and besides the noisy highway right outside the Window and faint smell of cigarette smoke from people in the parking lot, it was a place to sleep. I probably would have told the front desk agent my issues with this place before I left but they didn't really care to ask about our stay, in fact they checked us out before we checked out. They are really getting away from the hospitality part of a hotel.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Alexandrea JG, Thanks for taking the time to review your stay with us. Your opinion is valued and a great tool to let us know what is expected of our hotel to keep you as a guest. Cordially yours, Debbie McGinnis, GM

"Comfy bed"

5
18/04/2016

This was a second stay for us because we enjoyed our last coast stay. We were able to stay 2 nights, giving us more time to explore. The only downside to our stay was the spotty internet.Breakfast time was busy and very lively. But staff did not miss a beat and it felt like a big family. We had spectacular weather, too, always a bonus on the coast!

"The Best Place to Stay"

5
16/04/2016

We have always been very pleased with this Hotel The place is very well kept , and clean . The breakfast is very good and the employees are friendly . (In all it`s the best in the area)The location is central for the city and not far from the Casino .The price is very good for what you get.

"Spring Break"

4
12/04/2016

We stayed at the best western PLus land mark Inn for spring break. and it was great, breakfast was always warm and tasty the front desk personal was very friendly. It is NOT walking distance to the beach( we taught it was) but it does have a nice pool area. My kids (5yr old, 10yr old) really enjoyed it. We would reccomend this hotel.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Alejandra R, Thanks for the great review. That sure was a busy time period. Glad your kids enjoyed the pool. We appreciate the recommendation. Cordially yours, Debbie McGinnis, GM

"nice place"

5
09/04/2016

This was a nice place. Clean rooms, comfy bed, yummy breakfast. We weren't there long enough to enjoy any other amenities. It's in a convenient location, but no ocean view (at least from what I could tell).

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear T3331SQkathyp, Thanks for your wonderful review of your recent stay at our hotel. Sorry you did not have enough time to enjoy our pool & Jacuzzi or sit in the sauna. We also have a state of the art fitness center. I hope your next visit is not so short so you can enjoy our facility. You deserve it. Sincerely, Debbie McGinnis, GM

"Wonderful stay for our 50th anniversity"

5
07/04/2016

We enjoyed our stay at the various Best Western motels on our 10 day trip along the Oregon Coast from Woodburn, OR to Dexter, OR - the staff we very helpful and knowledgeable about the many points-of-interest -

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Richard A, Thank you for the great review on behalf of all the Best Westerns you stayed with. I hope we will always meet your expectations and hopefully exceed them. Sincerely, Debbie McGinnis, GM

"Nice stay"

4
02/04/2016

We stayed here New Years 2015. Nice stay! Free breakfast was decent, but expected a bit more for a Best Western Plus (maybe that's changed?). Pool was so nice to have, kids loved it! We usually prefer having an ocean view, but price here for a "holiday" wad very decent.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Rachel R. You will just have to come and spend New Years 2016, if not sooner, to see if breakfast improved to your satisfaction. Thank you. Sincerely, Debbie McGinnis, GM

"Motel experiance"

5
27/03/2016

My wife loves it, because it's clean and well maintained. I like the breakfast, and the rooms. The rates are also good, and there's a selection of movies to rent. The views are great from the balcony, and it's easy to get to the beaches!

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Richard M. We appreciate the great comments on our hotel. Thank you and please come back and stay again. Cordially yours, Debbie McGinnis, GM

"Average Hotel"

3
25/03/2016

Breakfast and internet were subpar for value. My family stayed at hotel for three nights in family suite, which fit our family. The hotel staff had odd rules about not taking breakfast back to room, which was more annoying than anything. Also, our bathtub did not drain well.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Ashli W, I'm sorry we disappointed you regarding taking breakfast to your room. This was a policy put into effect after numerous accidents with trays spilling over in elevator and hallways and not reported or discovered to be cleaned up right away. Made the public areas not so pleasing for all the guest. Next time, tho, if you need to take breakfast back to your room, just let us know, we do make exceptions. Have a great day! Debbie McGinnis, GM

"Spring Break"

4
24/03/2016

Stopped in for a two night stay during spring break. The place was packed; youngsters everywhere. The staff did a great job in managing the rooms, breakfasts, pool and traffic. We were very well pleased with the stay.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Black Truffle, Thank you for that great review. I hope you had a nice time on spring break. Please come back and stay with us again. Sincerely, Debbie McGinnis, GM

"A high three"

3
21/03/2016

Aside from breakfast everything was fine - The room was clean and it didn't stink. It certainly isn't luxury accommodation but it was inexpensive and inoffensive. Breakfast on the other hand was almost inedible. The coffee was bad in the food was worse.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear sZ, Thank you for taking time out of your busy schedule to review your recent stay with us. We are constantly trying to come up with a breakfast menu that will have something for everyone along with a pleasing food presentation in the space we have to work with. We value your opinion and suggestions for a better breakfast is always welcomed. Cordially yours, Debbie McGinnis, GM

"Best Western Stay"

5
19/03/2016

The staff were professional and courteous. We could ask questions, and the front desk knew the answer. They would refer us to someone who could help us when they did not have and answer. The cleaning and food service crew were accommodating as well.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Laura S, I'm glad we could be of service to you. Please don't hesitate to call upon us again on your next visit if you so choose. Thank you. Sincerely, Debbie McGinnis, GM

"Look No Further"

5
15/03/2016

There may be other options in Lincoln City, Oregon, but none can compare to the price, comfort, and cleanliness of Best Western PLUS Landmark Inn. The staff treat you like family and the breakfast is better than any restaurant in town. It is conveniently located and offers a quite rest.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Stephen B, I don't think we could have received a better review than the one you gave us. Thank you very much. It is most appreciated. Sincerely, Debbie McGinnis, GM

"Extreme peace and quiet"

5
07/03/2016

We checked in online to a king bed and thought a nice room was in order. When we arrived, we were shown a king suite, the entire end of the hotel, top floor. This is who we are... This is what we are made of... Royalty, treated like royalty, finally someone noticed! :-) There was NOONE in the pool/hot tub/sauna after 10 pm, adults only till 11. What a peaceful steal! I woke before my wife, so I was able to go into the en-suite sitting area and read for awhile peacefully without disturbing her.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Andrew S, Glad you liked your stay with us. Thanks for the great review. Sincerely, Debbie McGinnis, GM

"GREAT bed slept well."

5
07/03/2016

Best Westerns have become a favorite, quality rooms, with good beds! Clean and well maintained.We were so pleased with the bed we want to get one at home. slept great! The room was clean and quiet. The staff was friendly and attentive.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Diane F, Glad to hear you were satisfied with your stay with us. Hope to see you again. Sincerely, Debbie McGinnis, GM

"lost things"

2
21/02/2016

the food was okay very dry most days. pool was one of the best parts of our stay. the room was clean and nice. although we had some rude comments made to us by the front desk manager when we checked in due to the fact i had my wallet stolen in portland she thought it was funny how i lost my id and not my card to pay for the room. when we had checked out i had left my make up witch coast about 400$ in all. they seem to have no clue where it could be. i left it on the counter in the bathroom witch concerns me that they may have un-honest people in house keeping.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Marirah W, Thank you for taking the time to let us know how your recent stay went. I am sorry to hear you had lost your wallet in Portland. I would also like to extend my apologies on behalf of the front desk staff if they came across in a manner less than professional when checking you in. I'm sure they were trying to uplift your spirits and make you laugh, not be rude at your expense. We had found your makeup and I believe your mother came in that day and picked it up. Sincerely, Debbie McGinnis, GM

"great motel great service"

5
20/02/2016

great place to stay,will stay again very nice rooms and beds where great lots to do around the hotel went to the beach love the beach area..lots of great stores and restraunts to eat at they have a lot of antique stores all over the place love the casino great place to relax

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Addy877, Thanks for the great review of our hotel! We also appreciate the positive input on the surrounding area and things to do. You make a great PR person for Lincoln City. Sincerely, Debbie McGinnis, GM

"nice stay reasonable price"

4
20/02/2016

We rented a king suite, it was a nice room the bed was super comfortable, the living area could use some updating. The staff was very friendly and super helpful. The pool was a little on the cold side and the hot tub needed cleaning, but there where a lot of kids in it, so I imagine it is not normally like that.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Bonniefritzler, Thank you for taking the time to review your recent stay with us. Sounds like you were here on the weekend we had various sports teams staying with us. We definitely had a busy pool area that weekend with lots of kids. Our pool area is kept very well maintained. Every night when it shuts down, it gets a thorough cleaning as well as the water balance checked for appropriate levels of chlorine. Have a great day! Sincerely, Debbie McGinnis, GM

"Affordable and comfortable."

5
19/02/2016

Typically reliable Best Western experience. Great staff, comfortable rooms, and nicely cared for pool and hot tub. Affordable and centrally located. Easy to walk to some locations, though not in the "Heart" of town.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear alisonm8, Just wanted to say thank you for that wonderful review of our hotel. We appreciate it. Sincerely, Debbie McGinnis, GM

"Canceled but....."

3
17/02/2016

We have stayed at this hotel for the past 13 years. We had a reservation for Valentines weekend but canceled a month before as we decided to take a trip to California instead. I received a call Friday asking if we were still checking in. I informed them that we had canceled a month ago. Apparently if it wasn't written on the paper they use for cancelations, I didn't happen. We scrambled to find someone to take the room Saturday night as we would be in California by then and we stayed Friday night since we were going to be charged anyway. This was a very stressful situation and we paid for a room that we CANCELED which cut into our vacation budget greatly and we had to give up a couple of touristy things we had planned on doing in California. We were married at this hotel and as much as we love it, It has gone downhill. The boiler is out so the rooms are heated by space heaters. The ocean views are FANTASTIC! Sadly, we feel that this is now the 2nd bad experience that we've had and we feel its time to move on to a new hotel. The change in management 4 times in the past 3 years hurts the hotel greatly. The new managers are nice so other than the cancelation issue I have no complaints about them. I'm sad to give up my 2nd home after all these years. However, I will say that its family and pet friendly.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear DellaBornman, You sent your review to the wrong hotel. Sorry. Sincerely, Debbie McGinnis, GM

"Convenient, friendly, clean, reasonable"

4
17/02/2016

That's about all you can ask for in a hotel---reservations, check-in, check-out went smoothly, the room was clean, well maintained, well appointed. Front-desk folks were friendly, quick. One caveat about the "reasonable" rates: for the time of year, the day of the week, and for a one-night stay, it was among the cheapest in the area. The little town is on the ocean, the hotel is just a few yards away, but I was there for a concert and had little interest in the ocean this trip.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear BracyR, Thank you for the great review. Hope to see you again. Sincerely, Debbie McGinnis, GM

"Always a comfortable stay"

5
15/02/2016

I don't care, so much, about ocean views and cutezy gimmicks. I want a clean, comfortable room at a reasonable price. That is what this hotel does. I have stayed here several times and have never been, even a bit, disappointed. From the staff on, everything is as it should be.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear TravelingGranny1943, We will continue not to disappoint you. We value your opinion and are pleased to be of service to you. Let us know if there is anything we can do to make your next stay even better. Sincerely, Debbie McGinnis, GM

"Trip with my hubby"

3
15/02/2016

We were getting away for the weekend my daughter bought us a night at the coast to enjoy. The hot tub jets could of been better. The pool could of been open 24 hours which would of been nice. THe breakfast was okay.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Eric P, Thanks for taking the time to review your recent stay with us. It would be nice to have the pool open 24 hours to enjoy but it takes a great deal of attention to clean and maintain the pool to keep it in working order and looking great. In order to do that, we need to close down in the late evening so we can do just that. The chemical balance needs to be checked and if we need to add chemicals to maintain the right levels, people cannot be in the pool until these chemicals have time to work and its safe for bathers to use the pool again. We want the pool open and ready to go every day for our guest to enjoy. Cordially yours, Debbie McGinnis, GM

"Comfy visit, super friendly staff"

5
14/02/2016

The staff were extremely friendly and welcoming. The room was nice and comfortable. The hotel is in a good location in the center of the city with good places to eat and fun things to do close by. I will definitely return!

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear MindeeG, We'll do our best to exceed your expectations so you will always keep coming back. Sincerely, Debbie McGinnis, GM

"Bustlling with kids, but still quiet"

5
08/02/2016

The staff here are conscientious about putting children on one floor so that the other guests are not disturbed. We were able to enjoy a restful night. Staff are accommodating for even the smallest needs. The fitness center, pool, and spa are all well maintained and clean. The rooms have a modern, inviting but simple decor that is tasteful. We plan to stay here again soon.

"Very Nice!"

4
01/02/2016

We stayed only for one night, our stay was great. The room was spacious and very nice. The Jacuzzi tub was wonderful! Breakfast was better than the usual fare. The bed was very comfortable, and amenities were great. My only wish was that it was an oceanfront hotel with a view. We had a small view of the bay.

"Best Western coast"

4
31/01/2016

Employee and management very helpful, I had booked wrong I was supposed to be in another city and they took care of my 2nd night reservation, Very pleasant, My phone call was promply returned and my situation handled.

"Birthday Stay"

4
03/01/2016

After a full day of exploring the coast, my husband and I decided to spend the night in Lincoln City. I chose this hotel for convenience and price. It is much cheaper than properties with ocean views but still very nice. Neil checked us in and was very friendly. When we came back from dinner and went up to our room we mentioned we'd be back down to utilize the sauna. Towels for the pool are available at the desk and as we got off the elevator and started to walk to the desk Neil anticipated our needs and had 2 towels ready and in hand. He was very kind throughout the stay. The pool and spa were a bit dingy looking but the sauna was very nice and helped us relax from a long day. The bed was very comfortable and the pillows very plush and lovely. The appliances are a little outdated but we didn't really need them anyway. Very nice Bath and Body Works soap and lotion samples in the bathroom. The "clean remote" is a cool concept but I was slightly frustrated that there was no guide button to help find shows. A written channel guide is in room, but I guess I just like the on screen ones better. Not a big deal. We were on the top floor and it was very quiet. Super nice leather recliner in room too. Payed about 120 after taxes and enjoyed our stay. Thanks BW team!

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear sam_aubrey, Thank you for submitting your review of your recent stay with us. We value your opinion. It's only a short 4 1/2 blocks to the beach from our hotel so you can still enjoy the beach and still save more than staying in an oceanfront hotel with less to offer. Our pool and jacuzzi are always maintained clean and crystal clear and ready for our guest to enjoy. In that respect, regarding your comment, I don't know what else to say. We would definitely love to have you come back and stay with us again. Happy Belated Birthday, Debbie McGinnis, GM

"Avoid if you want to sleep during the night"

1
01/01/2016

Our room was in the ground floor. The noises started at 8 PM and didn't stop until past 11PM. Took 3 phone calls to the office, which did nothing. The room was OK. We had a door so it was very convenient for the suitcase, without going through the lobby. The hotel is far from the beach, and in the wrong side of the freeway. Doesn't have HBO, but they rent movies. The space to have breakfast is very small, there were no tables left, we has to sit in the sofa, not very confortable.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Lulu 1984, I am sorry to hear you had a restless night at our hotel. The front desk manager brought me up to speed on why this became an issue and not resolved at the time of your call to the front desk. We had a new clerk on duty who interpreted the 10:00PM noise policy as the only time to take action when a complaint is called in by a guest. Again, my apologies, this should have been resolved the first time to your satisfaction. The clerk in question has been brought up to speed. We value your opinion. We hope you give us another chance to serve you. You also mentioned we do not have HBO but we do and we also rent movies. Sincerely, Debbie McGinnis, GM

"Landmark hotel"

5
29/12/2015

Great service, very nice hotel, not beachfront but nice place to stay. The hotel is well located, and has a good breakfast with hot food choices, but coffee could improve, pool and hot tub nice and warm and well kept

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Robin P, Thanks for taking the time to submit a review of your recent stay with us and what a great review that was. Hope to see you again. Sincerely, Debbie McGinnis, GM

"Another great stay!"

5
28/12/2015

We always stay at this Best Western when travelling the Oregon Coast, which is about twice a year or more. The staff is as good as it gets, the prices reasonable, and the hotel well appointed, immaculate, and without some of those "cleanser odors" you often get at other road hotels. We will stay here again and again.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Dean S., Thank you for the review of our hotel. Please come back and stay with us again. We appreciate your business. Sincerely, Debbie McGinnis, GM

"would definitely return"

5
28/12/2015

very gracious staff, new stylish rooms, great pool, nice breakfast, very handy location, yet quiet, check-out videos, unbelievable low price for all the amenities provided, Lincoln City much improved overall since last visit. Impressed.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear 57lucyt, What a great review you gave us. We appreciate and value your opinion. Please come back and stay with us again. Sincerely, Debbie McGinnis, GM

"Wonderful Hotel"

5
15/12/2015

Best beds we've ever slept in away from home! Amazing customer service! Room was large and comfortable. Breakfast was great. Pool and hot tub were very nice. We didn't want to leave so soon! Can't wait to stay here again!

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Shawna T, Thank you for taking the time to review our hotel. What a great review it was. I'm glad to hear you want to come back and stay with us again. Looking forward to seeing you again. Sincerely, Debbie McGinnis, GM

"Really Nice Hotel"

5
02/12/2015

We love this hotel because the room we stayed in is really nice. It's kinda big and beds were comfortable. I like that we have a heater and an air-condition. Breakfast wasn't as good but it's okay. I wish the dvd movies were free to rent but we had fun overall!

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear AishaH, Nice to hear from you. We really appreciate your opinion of our hotel and what a positive one it was. Thank you. Sincerely, Debbie McGinnis, GM

"Great hotel"

5
29/11/2015

Stayed in King Suite- 2 rooms. Best western always a hit- clean, good repair, helpful staff, free breakfast, pool. My 3 year olds favorite part of the trip. As we went to the beach, explored the town, he kept asking, "could we go back to the hotel?"

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear John R, Thanks for taking the time to give us that great review. We much appreciate it. Come back and stay with us again. Sincerely, Debbie McGinnis, GM

"repeat customer"

5
23/11/2015

this hotel has it all, service, proximity to events and staff are great, the overall experience here is great. We have stayed here before and have had the same experience each and every time. Front desk staff are fantastica and care for there customers very much

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Windy City Joe, What a great review. Thank you! Sincerely, Debbie McGinnis, GM

"A very nice, reasonable hotel on the south side of Lincoln City."

4
20/11/2015

We chose this Best Western because it was reasonable, looked nice and was not too far from the center of Lincoln City. We had not planned to stay overnight in Lincoln City for sure when we left Vancouver, but decided last minute not to drive back. We were very happy with the accommodation. The front desk was nice, the room was in good condition and up-to-date, and there was a free breakfast in the morning. Wifi worked well, and there were enough TV stations to keep us interested. It was also pretty roomy, and the parking lot had plenty of spaces. Compared to some of the properties we looked over more in the center of town, this one looked pretty good on the outside and inside. I'm glad we chose the BW, and we'd gladly come back. The room rate we had was $85.07 including tax, very reasonable for what we got.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Shaka Frank, Thanks for taking the time to review your recent stay with us. You did a great job of covering the hotel in a positive way. We appreciate hearing from you. We value your opinion. Sincerely, Debbie McGinnis, GM

"Awesome Hotel in Lincoln City"

5
20/11/2015

Wonderful staff, delicious breakfast, room with a fireplace and a view of the ocean. All at a very reasonable price. I couldn't ask for anything more. Very nice hotel. There is a very good selection of restaurants nearby.

"Great value on a busy coast weekend!"

5
20/11/2015

We waited until the last minute to make reservations for the Chowder Cook Off weekend. Prices on most places were inflated for the weekend. Not here. We received a great price for a king room. We spent some time in the hot tub after getting soaked at the beach. Bonus was that there was a laundry room, so we did not have to deal with wet clothes. Breakfast will probably bring us back again. The biscuits and gravy were very good.Much better then prepackaged sweet rolls. Staff were friendly and welcoming!

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Pacarancher, Thank you for the nice review. Glad to hear your stay was to your satisfaction. Hope to see you again. Sincerely, Debbie MdcGinnis, GM

"Rainy Night Stay"

4
14/11/2015

Went to the coast this weekend..Friday night, so we could see the stormy waves today ( Saturday), we booked this hotel because the price and the good reviews. Have to say i could find little wrong..the check in was fast and efficient..the lady very nice. The room was smallish but very modern and very clean. Swimming pool and hot tub area also clean and fun for the kid. DVDs available in the lobby also bottled water for 50 cents. Only downside was the remote for the TV was a bit of a hassle to use. Would certainly return

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Kevin R, Thank you for that great review. I have to agree about the remotes. They're clean remotes that are required by BW Intern'l but for some reason seem to give us a lot of problems. We're looking into that right now. Hopefully we will have that issue resolved on your next visit. We do want you to come back and stay with us again. Have a great day! Sincerely, Debbie McGinnis, GM

"Clean & Comfortable with Breakast"

4
11/11/2015

The hotel was sold out for this Saturday night only stay so we were glad we had reservations. The room was quiet and comfortable and had everything we needed such as plenty of pillow choices, enough towels, a coffee maker, and assorted cleansers and lotions. A hair dryer was also included. The room had a decent TV, microwave, and a small fridge. The shower had one of those bump-out shower curtain rods so the shower felt large enough and the water pressure was good even though the bathroom itself was pretty small. This upstairs room had a small balcony overlooking the parking area so if you needed room to spread out or a little fresh air you could do that while still keeping an eye on you car. The breakfast was decent with pastries, fruit, yogurt, juices, coffee, tea, etc. There was also hot food such as oatmeal, waffles, eggs, and biscuits & gravy. More than enough choices to fill everyone up and get on the road. The staff on the phone with reservations, and at check-in and check-out were all very pleasant and professional. We would stay here again and would recommend it to others visiting Lincoln City and the beautiful Oregon Coast.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Hot4Playa, Thanks for the great review. You covered just about every aspect of our hotel. Nothing else to add. Thank you. Please come back and see us again. Sincerely, Debbie McGinnis, GM

"Worth"

5
09/11/2015

I would definitely stay at this hotel again. This hotel is well worth the price of the rooms. Although I had a small dislike to a couple things shouldn't mean that someone else will. The sauna, hot tub, and pool were wonderful. I had a lot of fun on my business/ leisure trip. Thank you Best Western

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear M5738JZbrandonb, Thank you for that great review. We value your opinion and want to exceed your expectations, so please let us know what things bother you and lets see what we can do. Sincerely, Debbiee McGinnis, GM

"Great Service"

4
02/11/2015

Had great service when checking in and checking out from the lady and the gentleman at the front desk. Hotel room was very nice and put together very well. The gentleman that worked the graveyard shift was a little on edge, but nothing to extreme just probably very tired. We did mention in reservation we were going to be there on a honeymoon and wanted a honeymoon feel to our room. They didn't notice we were going to be on our honeymoon until we arrived in our wedding attire, the lady at front desk was very apologetic and said she didn't realize there would be newlyweds or they would have left something in our room. Other than that little thing everything was a great experience.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Shelby W. First of all CONGRATULATIONS! We are honored you chose our hotel to stay in on your special day. I am sorry you're expectations were not met when you arrived in your room. This is only done on request and guest is charged if it applies to his request. I would like to thank you for the kind review you gave our hotel. Please come see us again. Sincerely, Deebbie McGinnis, GM

"Pleasant stay"

1
31/10/2015

Courteous staff. Clean hotel in decent location of the city. Unfortunately the location lacks an oceanfront view. Parking can be difficult during peak times. The free breakfast was a nice addition to the hotel stay as well.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Eric N, Thank you for taking the time to comment on your recent stay with us. Unfortunately, we are not oceanfront but on the plus side, you're not paying the high rates that oceanfront properties charge and you get high quality rooms for your money! Hope to see you again. Sincerely, Debbie McGinnis, GM

"Great place to stay in Lincoln City"

5
26/10/2015

A very convenient place to get to Lincoln City attractions with excellent staff and service. Also a very good breakfast with a wide variety of items The location is right off 101 with easy access to 101in either direction.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear William B. Thanks for the great review of our hotel. Come back and see us again. Sincerely yours, Debbie McGinnis, GM

"Good Stopping Place in Lincoln City"

4
24/10/2015

Comfy bed & pillows. We were on the ground level and very lucky that we had a balcony so sit out on which seems to be rare. Only downside was that if sitting our a lot of noise from the road. Decent breakfast off eggs although one morning they had run out but I asked if they could make some more and they did. Front desk staff very friendly.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Heather C, I'm glad you had a comfortable stay. Unfortunately. there's nothing we can do about the traffic noise going by but usually it quiets down in the evening. Thanks for taking the time to comment on your recent stay with us. Cordially yours, Debbie McGinnis, GM

"same view better price"

5
21/10/2015

This is a great hotel. There are two in lincoln city and this one is a great value. All rooms have view of the ocean and harbor. Short distance to the beach. Has a great breakfast with eggs sausage and a host of other goodies. Best value in town

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Robert T., I'm glad to hear we're doing our job. We value your opinion and quality you deserve. Thank you, Debbie McGinnis, GM

"Home away from home"

5
19/10/2015

We were late on arrival-the staff held our room per phone call and were very cordial-you could actually hear and smell the ocean-we enjoyed our stay-the breakfast area was in two rooms-kind of different

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Valerie D, Thank you for the great review. I'm glad you enjoyed your stay. Please stop in again. Cordially yours, Debbie McGinnis, GM

"Nice stopping place in Lincoln City, Oregon"

4
17/10/2015

While traveling down the rugged Oregon coast we spent a night in Lincoln City at the Best Western Plus landmark Inn. Not all best westerns are alike but this turned out to be OK. It was a little late and we got a decent price on a room, which of course ended up being the handicapped one with all the grab bars, but it was nice and probably larger than the other rooms.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear jarcase, I'm sorry to hear that was all we had to offer you at your time of arrival. I understand this would not be your pick of rooms if you were not a guest in need. We have several different types of rooms to choose from and each as nice as the next. Call ahead next time and tell us what you prefer. We are glad to be of assistance to you. Thank you! Cordially yours, Debbie McGinnis, GM

"Beach vacation"

4
16/10/2015

This hotel is located near the beach in Lincoln City Or. and has easy access to many restraurants in the area either casual or more up scale. The beach is great for walking. The hotel has a lovely indoor pool and the rooms are quite comfortable, great place for a quick get away. Located 2 hours from Vancouver.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear 432judyb, Thank you for the positive comments on the location and surrounding area of our hotel and what it has to offer. Your opinion is well appreciated especially since we are not an ocean front property. However, as you said, we are close enough to the beach for our guest to enjoy. I hope you enjoyed your stay with us. Cordially yours, Debbie McGinnis, GM

"We're not picky, but... "

3
15/10/2015

The front desk gal at night seemed nice, and helped with a good pizza delivery place. We slept well, and the room was "mostly" clean. Unfortunately we realized one of the pillow cases had a dried on blood stain. Needless to say.... Gross. We were exhausted and there were two beds, so we just tossed the pillow and went to sleep. The next morning, we brought the pillow to the front desk. She was extremely apologetic, and embarrassed. She wanted to do something for us, however we had pre paid and weren't staying another night. But I appreciate the effort. Breakfast was Meh... I'd just eat the cereal and be on my way.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Sarah M., Thank you for your review. I would like to apologize on behalf of my staff for overlooking the stain on your pillow. I was not made aware of this embarrassing issue. Again, my apologies. We take a lot of pride in our hotel and attention to detail. I hope you will give us another chance to make this up to you. We value your opinion and hope we can turn it into a positive one. Sincerely, Debbie McGinnis, GM

"Great Place to Stay"

5
13/10/2015

Very nice place to stay. The staff was very warm and inviting, and the rooms were cozy. Our room had two TVs, a fireplace, a refrigerator, microwave, sink, couch and desk. The bed was in a different room, which was nice as you could shut the door if necessary to create some separation if desired. The breakfast was terrific. There were eggs, sausage, hash browns, biscuits and gravy, cereal, fruit, etc. The location was very convenient to the beach as well.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear rkjack1, Thanks for that great review. Come back and stay with us again. Sincerely, Debbie McGinnis

"Fall Getaway"

5
09/10/2015

Our stay at the BW Landmark Inn was excellent. Nice place to anchor our site seeing trips on the beautiful Oregon Coast. Beds were very comfortable and the room was clean, large and quiet. We have stayed here before with family and always enjoy coming back. Please note is that you are close to the major highway and you may experience some road noise and a local fire department station is located very near the property. We experienced no problems and enjoyed our 3 day getaway.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Stephen S, Thank you for being a loyal guest by coming back and staying with us again. Please let us know if there is anything we may do to make your stay even better so you keep coming back. Sincerely, Debbie McGinnis, GM

"Great service, can't wait to go back!"

5
07/10/2015

My husband and I stayed here for four nights, for his class reunion. Lincoln City has so many hotels, it's hard to decide. We are very pleased we picked this one! From the moment we placed the reservation, to the moment we checked out everything was perfect! The room was nice, and clean, had a nice balcony. It was right by the road, we didn't hear anything, the rooms were quiet. The beds were very comfy, had a breakfast, and a lovley pool, hot tub, and dry sauna. I was there for hours, and it was clean, and relaxing. Loved no kids running around, or people being loud. It was a very quiet hotel. All of the employees were so kind,,and hard working people. Debbie was a gem! We can't wait to go back! Thank you for the great stay! Five star service! ??

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear Caligirl2525, I am happy to hear you were happy with our accomodations during your extended stay with us. It's nice to get the opportunity to visit with you, waiting for you to return to the hotel after your daily outing to ask what you did today. To see a familiar smile. It's sad to see you leave! Sincerely, Debbie McGinnis, GM

"Excellent hotel-quality and price!"

5
06/10/2015

This particular Best Western is great! The entire staff are all very welcoming and accommodating. The pool and spa were clean which is a must for us. The breakfast selection was great! Waffles, cereal, eggs, sausage and even donuts. All with coffee, tea, and a selection of juice. Can't beat the price and quality in Lincoln City!

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear KristiE, Thank you, Thank you, Thank you. We look forward to seeing you again. Cordially, Debbie McGinnis, GM

"Best Western"

5
06/10/2015

An excellent Motel with lovely staff. from this experience we joined up to be members of Best Western. It has the brand and you know what to expect. Since leaving Lincoln City Motel we have sort out other Best Westerns and stayed there. The servic3e has been excellent at them all.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear D6260DNdawnm, What a honor you bestowed on us. The mission of Best Western as a brand is to accomplish what you said we did for you -- to gain your loyalty and join as a Best Western member. Welcome to our family. May we always exceed your expectations wherever you travels may take you. Thank you. Sincerely, Debbie McGinnis, GM

"Excellent rooms"

5
06/10/2015

We were traveling the Oregon Coast and found this hotel through web search and tripadvisor reviews. The room was amazing and very clean. The front desk workers were friendly, helpful, and hard-working, making certain no detail was not up to standards. Recommended restaurants that were fabulous - close as well as those that were a little further away for us to choose. Best hotel we've stayed at in the city.

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear iteach043, We are the lucky ones to have you as our guest. There are so many establishments to choose from and you stayed with us. I hope we can exceed your expectations and keep you coming back. Cordially yours, Debbie McGinnis

"Great Hotel with the BEST Staff"

5
05/10/2015

Clean , great rates, great breakfast and the BEST staff . Location was perfect . Quiet too . The beach is right across the street , easy access . Nice indoor pool and Jacuzzi . Lincoln City , Ore. has a gem with this Best western .

Landmark-Inn_97367, General Manager at BEST WESTERN PLUS Landmark Inn, responded to this review
Dear James R, Thank you for taking time out of your busy schedule to comment on your recent stay with us. I appreciate all the positive things you had to say about our hotel. If there's anything we can do to make it an even better experience for you on your next visit, please don't hesitate to call on us. We value you as our guest. Respectively yours, Debbie McGinnis