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Hotel l'Arbre Voyageur, BW Premier Collection, Lille

5.0/5  - basé sur 290 notations.
45 Boulevard Carnot, 59800, Lille, France - See map

The 4 Star luxury Hotel l'Arbre Voyageur, BW Premier Collection® is the new address downtown. Ideally located in the heart of Lille, it is less than 300 meters from the Grand Place and 500 meters from Lille Flandres and Lille Europe stations or the metro. In this new jewel of 48 rooms including 3 Suites, this former Consulate Lille is an invitation to travel, with its luxurious rooms and its unique decoration. We cultivate the difference, and every room is unique. With two restaurants and a bakery with a gift shop, we will welcome you around our patio with a florist and a wine cellar too. Aware of the many environmental issues, everything has been created here for comfort and sustainable development. Fully air-conditioned and equipped with high speed Wi-Fi, and through our solar panels, we minimize our carbon footprint. We have the desire to create a place of encounter and exchange, where responsible enjoy every day experiences is a currency. Cultivate the difference, for unforgettable moments of life. We rely on the talent of our teams to rhyme enthusiasm with professionalism and care with generosity. share the best addresses, it is our job and we do it with passion for your pleasure.

BW Premier Collection

Hotel l'Arbre Voyageur

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Hotel advantages

  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 292 guest reviews
NOTE ISSUED
Excellent
233
Very Good
55
Average
4
Poor
0
Terrible
0
REFER TO NOTICE
Business Business
59
Couples Couples
148
Family Family
36
Friends getaway Friends getaway
19
Solo travel Solo travel
9
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Wonderful Hotel"

5
12/07/2018

We(4 ladies) go to Lille every year but only for a day trip. However, this year we decided to stay for one night. We stayed at this wonderful Hotel. Location Great. Short walk from the old city and very close to restaurants and shops. Reception We arrive too early and left our bags at Reception. We returned later to the Hotel and I must say check in was so smooth. Front staff at the reception was so nice, helpful. and approachable. Room We had the family room with connecting door. The room were clean and the bed was very comfortable. Bathroom was clean and very modern. Hand and rain shower great. good flow of water and hot. Resturant We had dinner at the burger restaurant. I must say that the burgers we had were very nice and tasty. The cocktails were great too. I would highly recommend this hotel. You will not be disappointed

"Excellente"

5
09/07/2018

My stay at Hotel l'Arbre Voyageur was outstanding. I arrived in Lille by the airport bus and it was an easy walk to the hotel (less than ten minutes). I received a friendly greeting and a refreshing drink of infused water, which was very welcome on a hot day. My room was lovely: exceptionally clean, with sleek, modern furniture, comfortable bed with crisp linens, fluffy bath towels, L'Occitane toiletries, great shower, and excellent (and quiet) air conditioning. The complimentary minibar was a treat as it was very hot in Lille during my stay, so I enjoyed the snacks and the bottled water (sparkling and still). There also was apple juice and Coca-Cola. I did not try the in-room coffee machine but the espresso choices were intriguing, and I did use the small kettle for tea. The hotel breakfast, served in the bright and beautiful "Ma Reine" restaurant, was delicious, with a multitude of hot and cold dishes, pastries, juices, fruit, bread and cheese. The café au lait was wonderful. The hotel also was perfectly located for exploring Lille, as I was able to walk everywhere, from the Old Town to the Fine Arts Museum and everywhere in between. The staff also were very kind. Overall, it was an excellent stay and if I ever find myself in Lille again I would not hesitate to return. (By the way, I recommend the airport shuttle as it stops at the very central Euralille mall and is 10 euros for a return trip.)

HotelArbreVoyageur, Responsable réception at Hotel L'Arbre Voyageur, BW Premier Collection, responded to this review
Dear traveler, We very much appreciate your lovely review regarding your previous stay at the hôtel "l'arbre voyageur - BW Premier Collection ****" It's a real pleasure to receive your positive comment. We'll share your feedback with all of our teams. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Rémi Front office manager

"Great hotel"

4
25/06/2018

This hotel is good for visiting the city. Fair price, nice rooms and friendly staff. Also take a look at the bar, they have a great variety of wines and the bar has a nice atmosphere. The only downside Is the breakfast. The tables are placed very very close to each other, there is hardly any room to walk. The staff was also very stressed out, not the best way to start the day. My recommendation is: skip breakfast here

HotelArbreVoyageur, Responsable réception at Hotel L'Arbre Voyageur, BW Premier Collection, responded to this review
Dear traveler, We would like to thank you for your visit in our hotel "l'arbre voyageur - BW Premier Collection ****". We're very happy to read that you enjoyed the service provided by our team. We are sure that this feedback will encourage our team as we strive constantly to improve our quality of service. We hope to welcome you back soon for your next trip. Best regards, Rémi Front office manager

"Very nice hotel"

5
25/06/2018

Enjoyed our stay at this hotel. Location is within a short walk from the old city. Close to restaurants, shops etc. Staff were very friendly and accommodating. Rooms were small but we moder, clean and comfortable. Burger restaurant was fine for a quick bite. Wanted to try the other restaurant but it was closed on our last night. Courtyard is a nice place to have a drink after a day of touring.

HotelArbreVoyageur, Responsable réception at Hotel L'Arbre Voyageur, BW Premier Collection, responded to this review
Dear traveler, We would like to thank you for your visit in our hotel "l'arbre voyageur - BW Premier Collection ****". We're very happy to read that you enjoyed the service provided by our team. We are sure that this feedback will encourage our team as we strive constantly to improve our quality of service. We hope to welcome you back soon for your next trip. Best regards, Rémi Front office manager

"Good Location"

4
12/06/2018

We only stayed 2 nights, the hotel is walking distance from Eurostar stationed close to the old town a great place to stay for a city break. Very clean rooms with comfortable beds. a great place to stay.

HotelArbreVoyageur, Responsable réception at Hotel L'Arbre Voyageur, BW Premier Collection, responded to this review
Dear traveler, We just want to thank you for this very nice review regarding our new hotel "l'arbre voyageur - BW Premier Collection ****". We really appreciated your visit and we're very happy that you enjoyed your stay in our beautiful hotel and city. See you soon for your next visit. Best regards, Rémi Front office manager

"Fabulous!"

5
12/06/2018

Spotlessly clean, very comfortable beds and the staff are so helpful. Remy was lovely. Just spent the weekend here and we're so pleased with our choice. The artwork and statuettes are fascinating. Love the fact that each floor has different wallpaper, 2nd floor my favourite! Close to station and centre of town. Would definitely recommend

HotelArbreVoyageur, Responsable réception at Hotel L'Arbre Voyageur, BW Premier Collection, responded to this review
Dear traveler, We very much appreciate your lovely review regarding your previous stay at the hôtel "l'arbre voyageur - BW Premier Collection ****" It's a real pleasure to receive your positive comment. We'll share your feedback with all of our teams. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Rémi Front office manager

"Excellent mini break"

5
05/06/2018

Visited Lille in early May. The hotel is in a good location near to the old town. The staff are really welcoming and the rooms attractive and very clean. We enjoyed the stay and would like to return. The breakfast was excellent and varied much better than some other hotels in France. Really liked drinking cocktails in their courtyard area.

HotelArbreVoyageur, Responsable réception at Hotel L'Arbre Voyageur, BW Premier Collection, responded to this review
Dear Traveler, We want to thank you for taking the time to tell us about your experience at the Hôtel "L'arbre Voyageur - BW Premier Collection ****". We really appreciate to read your positive feedback and it will be a real pleasure to see you again for your next travel in Lille. Thank you so much for this review. Sincerely, Rémi Front Office Manager

"Very enjoyable stay"

5
20/05/2018

My wife and I stayed for two nights with six other friends at the hotel. The hotel is located midway between the Eurolille Station and the centre of town and thus it was easy to walk to the hotel from the station with our luggage and then walk into the centre of town. The hotel has a feeling and smell of newness to it particularly in the corridors from the lift to the bedrooms. Very comfortable bed and excellent shower and toilet which was higher than most and thus appreciated by our ageing bodies. Granted we could have done with more hanging space in the wardrobe for our clothes but two friends did have a room with more hanging space plus a bath and shower. There are two restaurants, one of which provides a very adequate breakfast. This becomes a burger restaurant in the evening whilst the second restaurant is a gourmet establishment. On our final day before departure my wife and I wanted to have a salad in the breakfast restaurant but it was already full at 12:30 so we went into the gourmet restaurant and each of us ordered a starter with a plate of cheese to share afterwards. Nevertheless we were both given a complimentary amuse gel plus a small glass of freshly chopped fruit after the cheese and were well pleased. Staff at reception were very friendly and we considered this to be an excellent stay at this wonderful hotel. Highly recommend.

HotelArbreVoyageur, Responsable réception at Hotel L'Arbre Voyageur, BW Premier Collection, responded to this review
Dear traveler, We very much appreciate your review regarding your previous stay at the hôtel "l'arbre voyageur - BW Premier Collection ****". It's a real pleasure to receive your positive feedback and i will share your comments with all of our teams. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Rémi Front office manager

"Very nice stay"

4
12/05/2018

Overall it's a very nice hotel with a high standard of design and level of service. A pity that the suites are on boulevard Carnot which is a bit noisy and the space for breakfast is insufficient when the hotel is full!

HotelArbreVoyageur, Responsable réception at Hotel L'Arbre Voyageur, BW Premier Collection, responded to this review
Dear traveler, We just want to thank you for this very nice review regarding our new hotel "l'arbre voyageur - BW Premier Collection ****". We really appreciated your visit and we're very happy that you enjoyed your stay in our beautiful hotel and city. We hope to see you soon for your next visit. Best regards, Rémi Front office manager

"Good stay, nice location"

4
11/05/2018

First Impression We thought the hotel was in the old city but it wasn't. It's not a bad thing especially when everything is still about 5min walk and it's slightly quieter. The staff were extremely helpful and friendly and we got a really warm welcome. The rooms are on the small side but it was bright and clean Parting Impression It was a good stay overall, no drama at all and parking was really easy although you have to pay for it. Breakfast was good and it was nice to have a courtyard area on a sunny day. Being close to the historic centre also means you are able to come back a rest before heading out again. The hotel is definitely on the nicer part of the historic centre, avoiding the messier parts closer to the train station.

HotelArbreVoyageur, Responsable réception at Hotel L'Arbre Voyageur, BW Premier Collection, responded to this review
Dear traveler, We would like to thank you for your visit in our hotel "l'arbre voyageur - BW Premier Collection ****". What a pleasure to read that you enjoyed the service provided by our team. We are sure that this feedback will encourage our team as we strive constantly to improve our quality of service. We hope to welcome you back soon for your next trip in Lille ! Best regards, Rémi Front office manager

"Beautiful hotel, wonderful staff - it's a gem!"

5
14/04/2018

We were lucky to stumble upon the L'abre voyageur as a central place to come and go from for the Paris Roubaix bike race. The hotel is also within walking distance of everything in Lille. Our room was beautiful, quiet and large. The staff were incredible - at your service 24/7 and really friendly. The food, wine and atmosphere of the restaurant was amazing. As was the restaurant staff, in particular, Marilyn, the sommelier, who took the time to help us with tasting some wonderful wines. We fell in love with Lille and a lot of that was due to the warm and wonderful stay at the centrally located L'Abre Voyageur hotel. This hotel - and the staff - are one of a kind.

HotelArbreVoyageur, Responsable réception at Hotel L'Arbre Voyageur, BW Premier Collection, responded to this review
Dear traveler, We would like to thank you for your review regarding your stay at the hôtel "l'arbre voyageur - BW Premier Collection ****" We are very pleased to receive your positive feedback and we will share your comments with all the teams. Thank you again for sharing your experience, and we hope to see you again your next trip in Lille. Best regards, Rémi Front office manager

"Fantastic hotel and people working there"

5
13/04/2018

We stayed at the hotel for 3 night, had great time - very central location, very comfy beds and delicious food in the hotel restaurants. Free snacks and soft drinks in the minibar. Free chocolates for Easter! Lovely deco and stylish furniture. Would definitely stay again and would recommend to everybody. Great for families. Fantastic cocktails! Very reasonably priced! Loved it!!!

HotelArbreVoyageur, Responsable réception at Hotel L'Arbre Voyageur, BW Premier Collection, responded to this review
Dear Traveler, We want to thank you for taking the time to tell us your experience at the Hôtel "L'arbre Voyageur - BW Premier Collection ****". We really appreciate to read your positive feedback and it will be a real pleasure to see you again for your next travel in Lille. Thank you so much for this review. Sincerely, Rémi Front Office Manager

"A perfect central hotel"

5
12/04/2018

We were enormously impressed by this hotel. Everything was perfect. Its location could not have been more convenient (within a few minutes' walk to all the city's main attractions) and its staff were incredibly friendly and helpful - even going out of their way to send me back a bag I had forgotten at the hotel on departure! The rooms were clean, bright, quiet and well-designed, with everything you could want and great attention to detail. Modern and yet very comfortable. We had interconnecting rooms 46 and 47 which were perfect for our family. The breakfast was also good. We would definitely stay here again.

HotelArbreVoyageur, Responsable réception at Hotel L'Arbre Voyageur, BW Premier Collection, responded to this review
Dear traveler, We very much appreciate your lovely review regarding your previous stay at the hôtel "l'arbre voyageur - BW Premier Collection ****" It's a real pleasure to receive your positive comment. We'll share your feedback with all of our teams. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Rémi Assistant front office manager

"Modern and querky - we loved it!"

4
04/04/2018

We wanted to have a quick look at Lille on the way to the tunnel so booked a 1 night stop. We usually go for 'traditional' hotels but this took our fancy and we were glad we opted for it. Rooms were small but complete and very comfortable. Staff were friendly and efficient. The decor is eclectic and we really liked it.

HotelArbreVoyageur, Responsable réception at Hotel L'Arbre Voyageur, BW Premier Collection, responded to this review
Dear traveler, We very much appreciate your review regarding your previous stay at the hôtel "l'arbre voyageur - BW Premier Collection ****" It is always a pleasure to receive your positive feedback and i will share your comments with all of our teams. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Rémi Front office manager

"50th Birthday Celebrations "

5
26/03/2018

I booked a surprise trip to Lille for Fiancé 50th Wow ! What a Hotel 10 minute walk from Eurostar to the Hotel and a Lovely Welcome in the stunning Foyer with a welcome drunk As I was unable to email the Hotel direct I asked if it was possible to upgrade with it being a special occasion Lilly managed to upgrade us at half price which was fine . The Hotel room was large, the wet room huge The best comfiest bed we have slept in and the pillows were heavenly. There was a free mini bar with snacks & non alcoholic drinks and L'Occtaine toiletries which both were a lovely touch . We didn't get a chance to eat in either Restaurant but they both looked lovely . Location was amazing 3 min walk to Old Town and Square . Will definitely return and wouldn't hesitate to recommend.

HotelArbreVoyageur, Responsable réception at Hotel L'Arbre Voyageur, BW Premier Collection, responded to this review
Dear traveler, We would like to thank you for your review regarding your stay at the hôtel "l'arbre voyageur - BW Premier Collection ****" We are very pleased to receive your positive feedback and we will share your comments with all of our teams. Thank you again for sharing your experience, and we hope to see you again your next visit in Lille. Best regards, Rémi Assistant front office manager

"WHAT A LUCKY FIND"

5
25/03/2018

After looking at Trip Advisor and the Lille map chose this hotel and what a good choice it turned out to be.It is ideally situated for strolling through very attractive old town. On booking in the charming and helpful receptionist even escorted us to our room which had been upgraded from a prestige one to a suite.Everything just right - from really comfy beds, bathrobes, free safety deposit a coffee machine and even a fridge with soft drinks which were FREE.. If I was being really critical only suggestion would be a couple more hooks for hanging wet coats. Hotel give a superb full breakfast in a dining room which later sells burghers and lighter meals (All good. There is also a separate resraurant for top quality meals with some unique dishes - tried and greatly enjoyed. Would not hesitate to go back or suggest to friends

HotelArbreVoyageur, Responsable réception at Hotel L'Arbre Voyageur, BW Premier Collection, responded to this review
Dear traveler, We very much appreciate your review regarding your previous stay at the hôtel "l'arbre voyageur - BW Premier Collection ****". It's a real pleasure to receive your positive feedback and i will share your comments with all of our teams. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Rémi Front office manager

"Lovely stay"

5
12/03/2018

This hotel is a few. The staff are all very welcoming and friendly and the staff we spoke to all spoke very good English. The rooms were ideal and we had breakfast both days we were there as it was really good value and there was plenty of variety. I would definitely recommend this hotel.

HotelArbreVoyageur, Responsable réception at Hotel L'Arbre Voyageur, BW Premier Collection, responded to this review
Dear traveler, We very much appreciate your lovely review regarding your previous stay at the hôtel "l'arbre voyageur - BW Premier Collection ****" It's a real pleasure to receive your positive comment. We'll share your feedback with all of our teams. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Rémi Assistant front office manager

"GOOD hotel in freezing weather"

4
06/03/2018

I stayed here from the 12th to the 14th of February 2018 with a friend. We arrived by Eurostar and the hotel is about a flat 10minute walk from the station. Walking the other way from this hotel is the old town so it's actually really well located. Once we arrived, we were shown to a twin room, we had requested a twin not being a couple and they were happy to accomodate. There are both positives and negatives to be said for the room itself. It's compact and there are not enough places to hang things like coats/scarves/bags/clothes with only one hanging door, we both had our small/mid size suitcases open and left our clothes in there. They do not provide the use of bathrobes/slippers. and the big one...The bathroom area, ok, look, maybe if you're a part of a couple it may not be a concern. There's a big walk in shower which outside of it is a sink/mirror and then behind a separate door a small toilet which my travel companion complained of being too claustrophobic every time she used it. to shield the sink/mirror/shower from the room there is a frosted door that slides over to where the toilet is (apologies, it's a bit hard to describe) If the door had been frosted entirely it probably would've been fine but it had the hotel motif etched in it which was clear so we had to ask each other to turn away whilst in the shower/getting dressed. The entire bathing area has no natural light so whilst I do understand their reasoning to a degree, I think lack of privacy trumps lack of natural light. For those of us who travel with friends or family and not necessarily as a couple, a lack of privacy is a problem, and with more people travelling this way, I think it's something hotels need to take in to consideration. For this reason alone, I would not return to this hotel. Ok, now that's been said. There were positives! The beds were comfortable, the room was clean and there were a couple of nice touches, namely the mini bar with water/juice/coke and a couple of snacks which are complementary and replenished daily. The bath products are l'occitane and there is an Apple smart tv, this allowed me to connect my iphone and watch items from Netflix etc. The staff are friendly and will do what they can do assist. We had the breakfast one of the days, it costs 16Euro pp but for us it wasn't worth it. It's very heavy on pastries/cake and it's in a very tight space and not at all easy to get around, one person can go at a time. There weren't any egg options, some cereal, cheese and salmon to go with your toast.. plus hot drinks and juice. We had been looking for a hot breakfast because at the time we visited although sunny the weather was freezing. For coffee and croissant, there's better. I can't comment on the restaurant food as although we wanted to order room service from their more casual restaurant, on the night we called they had run out of the one vegetarian option on their menu. Tripadvisor really need to add 'Good' as a rating option as I find that i'm often caught by not wanting to label something as average but I wouldn't say this hotel was VERY good. For the 2 nights we stayed, it was good.

HotelArbreVoyageur, Responsable réception at Hotel L'Arbre Voyageur, BW Premier Collection, responded to this review
Dear traveler, We would like to thank you for your visit in our hotel "l'arbre voyageur - BW Premier Collection ****". We're very happy to read that you enjoyed the service provided by our team. We are sure that this feedback will encourage our team as we strive constantly to improve our quality of service. We hope to welcome you back soon for your next trip. Best regards, Rémi Front office manager

"Everything perfect"

5
01/03/2018

We spent 3 nights here. The room was modern and clean, lovely shower and bed was really comfortable. Complimentary expresso machine and min-bar were great.. The staff were very friendly, polite and helpful, they acknowledged you every time you passed reception. Good idea to give you a free drink if you didn't want housekeeping done every day. The breakfast was superb, everything you could think of, lots of different breads and pastries, all were excellent. This is a beautiful hotel, the best I've stayed in, the staff deserve to be complimented on their hospitality.

"A great stay"

4
26/02/2018

A great hotel that's situated right in the heart of Lille just near to the old town. Finding it was relatively easy but it was a little bit of a pain to have to park in the nearby Opera car park which was a short walk away. I think we paid €14 for overnight parking which was reasonable. The hotel is beautiful and looks utterly brand new. The staff were incredibly welcoming and carried our bags to our room. The room was spectacular. Comfy bed, massive TV, free mini bar and a very modern look. All in all, excellent. One slight, bizarre problem was that we woke up at about 6am as we could smell smoke. We told reception staff while checking out but they did not appear to be too bothered about this... A bit odd. Anyway, I'd still recommend the hotel, we probably just had a bizarre situation at the end of our stay!

HotelArbreVoyageur, Responsable réception at Hotel L'Arbre Voyageur, BW Premier Collection, responded to this review
Dear traveler, We very much appreciate your lovely review regarding your previous stay at the hôtel "l'arbre voyageur - BW Premier Collection ****" It's a real pleasure to receive your positive comment. We'll share your feedback with all of our teams. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Rémi Front office manager

"Delightful hotel in frightful weather"

5
18/02/2018

We stayed 3 nights in mid-December at our best ever BW stay: superb staff, modern rooms and top notch toiletries & free mini bar (latter items are non-existent if you are a US BW regular...). Breakfast was a real treat with smoked salmon, assorted breads, fresh OJ, excellent coffee and multiple other items. We didn't even peruse the hot options. Location is excellent for parking and walking to the train station. Jane is worth spending extra euros (our one dinner) but the burger bar is so-so (two dinners but we were exhausted from the initial snowy trip from Arras and, the next day, the whiteout trip of 11 hrs. to Dunkirk-sans stopping except a horrible coffee--and back to our lovely hotel). Worthy of mention, the sandwich option was unavailable on both nights, although we would have gladly settled for a fresh sandwich after the Dinkurk trip. Mentioned in previous reviews, this hotel is ideally located for tourism. We will be back in early November 2018 to visit Dunkirk and area sites from a base at this wonderful hotel.

HotelArbreVoyageur, Responsable réception at Hotel L'Arbre Voyageur, BW Premier Collection, responded to this review
Dear traveler, We very much appreciate your lovely review regarding your previous stay at the hôtel "l'arbre voyageur - BW Premier Collection ****" It's a real pleasure to receive your positive comment. We'll share your feedback with all of our teams. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Rémi Assistant front office manager

"Nice enough hotel "

4
17/02/2018

This is a very smart and immaculate hotel located centrally in Lille. Car parking is discounted at the adjacent car park. It is all very nice and comfortable. Breakfast is nice but we found staff to be slow to replenish items including the mandatory baguette! We did not eat dinner in the hotel.

HotelArbreVoyageur, Responsable réception at Hotel L'Arbre Voyageur, BW Premier Collection, responded to this review
Dear Traveler, We want to thank you for taking the time to tell us about your experience at the Hôtel "L'arbre Voyageur - BW Premier Collection ****". We really appreciate to read your positive feedback and it will be a real pleasure to see you again for your next travel in Lille. Thank you so much for this review. Sincerely, Rémi Front Office Manager

"Free (non-alcoholic) mini bar"

4
21/01/2018

As others have said the hotel is really conveniently located, close to Lille Eurostar and also the main tourist and shopping areas. Reception was very friendly and the guy on the desk when we checked in spoke perfect English (and French obviously) and took time to highlight local sites on a map. The roomwas a reasonable size with large flat screen tv, big double bed and l'occitaine products in the bathroom. As is not unusual in France the toilet is in its own separate room, nit the main bathrwoom area which is open plan and separated by a glass screen from the room. There is some hanging space and shelves but it is limited, not a problem for a couple of nights stay but could be an issue for anything longer. The real bonus, however, was the minibar. It is stocked with soft drinks and snacks/nibbles and these are completely free and they will re-stock each day. That was a really nice touch. Oh, and if you skip room service if staying two days or less you get a free drink at the bar. Breakfast was ok, a reasonable selection and good pastries but have had better offerings and more choice elsewhere at equivalent hotels. Would recommend as a place to stay if visiting Lille.

HotelArbreVoyageur, Responsable réception at Hotel L'Arbre Voyageur, BW Premier Collection, responded to this review
Dear traveler, We just want to thank you for this very nice review regarding our new hotel "l'arbre voyageur - BW Premier Collection ****". We really appreciated your visit and we're very happy that you enjoyed your stay in our beautiful hotel and city. See you soon for your next visit. Best regards, Rémi Front office manager

"Ideal"

4
13/01/2018

Hotel is just 10 min walk from the train station. A further 10 mins takes you to the city. Room we had was slightly smaller than a Premier in but was OK. Clean and tidy with the offer of a free drink if you did not have the room serviced after the first night. We only used the restaurant for (supplied) breakfast which was a pleasant surprise with plenty of choice. Sausages and bacon looked a bit insipid, but we did not sample that part of breakfast but there was plenty of everything. The only thing i can recommend is that it does get busy (very) so an early breakfast would be advisable. The hotel could have been a little warmer as could have the room. I could not get the heating to work but was supplied with a heater when mentioned to reception. There is a car park (underground) nearby but it seemed to fill very quickly and street parking was ata premium. Overall an ideal place for a few days stay in Lille.

HotelArbreVoyageur, Responsable réception at Hotel L'Arbre Voyageur, BW Premier Collection, responded to this review
Dear traveler, We very much appreciate your lovely review regarding your previous stay at the hôtel "l'arbre voyageur - BW Premier Collection ****" It's a real pleasure to receive your positive comment. We'll share your feedback with all of our teams. Thank you again for sharing your experience and we hope to see you again soon. Best regards, Rémi Assistant front office manager

"VERY NICE HOTEL"

4
03/01/2018

Very nice hotel located just at the border of the Old town. Very convenient to discover the city by foot. The hotel has 2 restaurants, nice and clean rooms, staff polite and helpful. they hav a room with a small terrasse that you may want to ask for when booking (number 10)

HotelArbreVoyageur, Responsable réception at Hotel L'Arbre Voyageur, BW Premier Collection, responded to this review
Dear traveler, We very much appreciate your review regarding your previous stay at the hôtel "l'arbre voyageur - BW Premier Collection ****". It's a real pleasure to receive your positive feedback and i will share your comments with all of our teams. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Rémi Assistant front office manager

"Will be coming back"

5
02/01/2018

Excellent accommodation, with helpful and polite staff, from check in to check out. The room was very clean with modern decor and details, the extra amenities a very welcome surprise (complimentary mini-bar), quality bathroom products, with breakfast being a good range and plentiful. Located so close to the city centre, the Grand Place is within a few minutes walk, it's a great base to experience Lille.

HotelArbreVoyageur, Responsable réception at Hotel L'Arbre Voyageur, BW Premier Collection, responded to this review
Dear traveler, We very much appreciate your lovely review regarding your previous stay at the hôtel "l'arbre voyageur - BW Premier Collection ****" It's a real pleasure to receive your positive comment. We'll share your feedback with all of our teams. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Rémi Assistant front office manager

"Great hotel"

5
30/12/2017

Lovely hotel. Friendly staff who showed us to our rooms on arrival and showed us where to go while in Lille. Clean, comfortable rooms with complimentary minibar and good amenities. Located walking distance to the train stations and also the old town.

HotelArbreVoyageur, Responsable réception at Hotel L'Arbre Voyageur, BW Premier Collection, responded to this review
Dear traveler, We would like to thank you for your review regarding your stay at the hôtel "l'arbre voyageur - BW Premier Collection ****" We are very pleased to receive your positive feedback and we will share your comments with all of our teams. Thank you again for sharing your experience, and we hope to see you again your next visit in Lille. Best regards, Rémi Assistant front office manager

"Great location helps with enjoyable stay"

4
11/12/2017

Long weekend and our first trip to Lille. Warm welcome at reception and most of the staff were friendly and helpful throughout. Hotel is no more than 10 minutes walk from the train station and close to where the Christmas market is sited. The old town is easily walkable and indeed central Lille is easily accessible from the hotel. We ate in the burger restaurant on the first night. Food was good and service prompt and with a smile. Breakfast also provided plentiful opportunity to fuel up for the day ahead. Our room was on a busy road yet no great noise at night. The complimentary minbar supplies (no alcohol) were a nice touch and replenished daily. Only a couple of minor gripes; would have been good to have ‘standard' tea and coffee in the room and it was frustrating that efforts to buy a sandwich at the shop forming part of the hotel seemed to be thwarted at every turn. Overall, however, an enjoyable stay and certainly worth considering again.

HotelArbreVoyageur, Responsable réception at Hotel L'Arbre Voyageur, BW Premier Collection, responded to this review
Dear traveler, We would like to thank you for your review regarding your previous stay at the hôtel "l'arbre voyageur - BW Premier Collection ****" We are very pleased to receive your positive feedback and we will share your comments with all of our teams and improve our services for your next stay. Thank you again for sharing your experience, and we hope to see you again your next visit in Lille. Best regards, Rémi Assistant front office manager

"Great hotel, perfect location and wonderful staff "

4
11/12/2017

Great hotel, fab location and wonderful staff ...this hotel is lovely, we stayed with a young baby to visit Lille and we were not disappointed. Room was comfortable and the shower large, pillows feather (lovely) duvet synthetic- though some may prefer I wasn't keen. Mini bar as some have mentioned, yes complementary. The staff couldn't do enough for you and were so very helpful and kind. We ate breakfast just once at the hotel during our two night stay. Bread good, coffee terrible. Ambiance great. Only thing it's let down on, is the lack of public seating areas...there is just one I believe that isn't outside and it's a bit small and not exactly somewhere you can just sit and while away the hours. However, if I am ever to return to Lille I will book this hotel. Don't hesitate- book the hotel

HotelArbreVoyageur, Responsable réception at Hotel L'Arbre Voyageur, BW Premier Collection, responded to this review
Dear Traveler, We want to thank you for taking the time to tell us about your experience at the Hôtel "L'arbre Voyageur - BW Premier Collection ****". We really appreciate to read your positive feedback and it will be a real pleasure to see you again for your next travel in Lille. Thank you so much ! Sincerely, Rémi Front Office Manager

"Christmas market "

4
08/12/2017

Went to Lille for the Christmas market. The hotel was near everything. Booked the suite which was big enough for 4. They have complimentary soft drinks in the mini bar. The room was clean and warm. They also have 2 restaurants on site. It was so cold that we didn't want to venture out in the evening so we ate in the burger restaurant. The burgers were tasty and it was very relaxing. A great place for families to eat. Breakfast in the morning was continental buffet with a small selection of hot offerings. The breads and pastries were lovely but the hot food could have been more appetising. You made your own hot drinks from a machine. Would have preferred proper coffee. Overall we enjoyed our visit. The staff were very helpful and friendly. The hotel is very central. Would definitely stay there again if traveling to Lille

HotelArbreVoyageur, Responsable réception at Hotel L'Arbre Voyageur, BW Premier Collection, responded to this review
Dear traveler, We just want to thank you for this nice review regarding our new hotel "L'arbre voyageur - BW Premier Collection ****". We really appreciated your visit and we're very happy that you enjoyed your stay in our beautiful hotel and city during the Christmas market. See you soon for your next trip ! Best regards, Rémi Front office manager

"Number one for a reason!"

5
04/12/2017

This hotel is brilliant. Located within a couple of minutes walk of the centre of Lille and within a ten minute walk to the train station it is perfectly placed. The hotel is still very new (opened 8 months when we stayed) and they are doing a really great job. The rooms are very nice with all the expected amenities as well as a free mini bar (although no alcohol is included)! Our room was what I would call a conventional shape for a hotel so it seemed a bit small but the bathroom was bigger than your average; nonetheless it was all very nice. All that being said the best aspect of this hotel is the customer service. I have never come across such friendly or polite staff at a hotel and it was such a pleasure. I would definitely recommend this hotel.

HotelArbreVoyageur, Responsable réception at Hotel L'Arbre Voyageur, BW Premier Collection, responded to this review
Dear traveler, We would like to thank you for your visit in our hotel "l'arbre voyageur - BW Premier Collection ****". What a pleasure to read that you enjoyed the service provided by our team. We are sure that this feedback will encourage our team as we strive constantly to improve our quality of service. We hope to welcome you back soon for your next trip in Lille ! Best regards, Rémi Front office manager

"Wonderful Hotel and Staff"

5
28/11/2017

The hotel is in a great location for exploring Lille and to access the train stations. Throughout our entire visit, the hotel staff were extremely friendly and welcoming. From check in to check out, they were very inviting and we appreciated their efforts to speak English to us upon arrival even though we spoke french, it was a very nice gesture. Room was slightly larger than average french standards and very well designed for travelers. Decor and finishing are very appealing and make for a beautiful hotel. It was also nice to have a restaurant, bar, and patisserie all on site within the hotel. Highly recommend staying here if you are visiting Lille for a wonderful stay.

HotelArbreVoyageur, Responsable réception at Hotel L'Arbre Voyageur, BW Premier Collection, responded to this review
Dear traveler, We just want to thank you for this very nice review regarding our new hotel "l'arbre voyageur - BW Premier Collection ****". We really appreciated your visit and we're very happy that you enjoyed your stay in our beautiful hotel and city. See you soon for your next trip in our lovely city ! Best regards, Rémi Front office manager

"Small stylish hotel, superb location! "

5
22/11/2017

We planned to completely unwind in Lille last weekend and I chose L'Arbre Voyageur as our base. Unfortunately it didn't quite meet our expectations in that regard because there wasn't really anywhere to relax, read, chill or lounge around. Apart from our room and we didn't want to be there all day. Ok, there's a couple of tables in reception but who wants to sit in reception? There's also an outside courtyard which looked pleasant enough but was utterly useless in the rain. I have to admit I went for the wrong option this time but (obviously) that's not the hotels fault. There's no denying this is a gorgeous place to stay with a luxury feel in a fantastic location populated by the friendliest most helpful staff. A great place to come back to after a day of exploring this lovely city. There's is also a bar but that was shared with upmarket restaurant "Jane" and seemed to closed most the time we were there. However; when it was open their cocktails were very good, albeit on the expensive side. Things we liked about the hotel; As I've already said; the staff were so friendly, helpful and spoke good English, which made life much easier for us. They were happy to help with recommendations or book restaurants for dinner. When we asked about late checkout (we had an evening train back to London) they happily gave us an extra couple of hours absolutely free. The fab location is unbeatable. Just across from Grand Place and Vieux Lille (Old Town), while both Lille Europe and Lille Flanders stations are less than a 10 min walk, even with luggage. Our room (53) was a decent size, quiet, with comfortable beds, a lovely big walk in rainforest shower. A toilet separated by another wooden door. My girlfriend made sure the plush L'Occitane toiletries disappeared into the case straight away, so never got the chance to use those. The wardrobe was tiny though, so don't expect to hang a lot of clothes up. The minibar is completely free and replenished every day with soft drinks, water and snacks. We thought this was a nice touch. If you stay for two or more nights you can swap maid service for a drink at the bar, but my girlfriend wanted those toiletries and snacks in the mini-fridge. Good idea though. On Sunday morning the breakfast room was in Jane restaurant (until 11) and it was absolute chaos! We had to wait a while for a table but in all honesty staff struggled to cope. Everything ran out, we then had to wait for plates, cutlery and glasses. Patience was required here but an old couple in particular were just plain rude to the staff, absolutely no need for it. On Monday morning breakfast swapped to the burger restaurant (until 10) and couldn't have been more different, it was much more of a tranquil affair. Interestingly we weren't offered the option of eggs to order on either occasion even though they tracked us down to ask for our room number. I only knew they were an option after seeing others eating them, but I had to ask. Think the hotel could make more effort to let customers know about this, especially as their guests are paying extra for breakfast - or at least I did. Other than that the variety and quality of food was very good. Be aware that if you come for the weekend virtually nothing is open in town on Sundays, the odd coffee shop or restaurant but that's about it. And this continued into Monday morning with a lot of places still shut. But at least the Christmas market was up and running. If you plan to go out for dinner I highly recommend booking somewhere otherwise you may well struggle. We had reservations at "N'Autre Monde" which was excellent. The safari decor theme throughout could've been tacky but is actually really tastefully done, in fact we loved it and it certainly helped make this a very stylish hotel indeed. So in short, an enjoyable stay with nothing to complain about at all, a great place to stay but just not quite what we were looking for on this occasion. Iain, London

HotelArbreVoyageur, Responsable réception at Hotel L'Arbre Voyageur, BW Premier Collection, responded to this review
Dear traveler, We would like to thank you for your visit in our hotel "l'arbre voyageur - BW Premier Collection ****". What a pleasure to read that you enjoyed the service provided by our team. We are sure that this feedback will encourage our team as we strive constantly to improve our quality of service. We hope to welcome you back soon for your next trip. Best regards, Rémi Front office manager

"Excellent stay"

4
13/11/2017

Location was great close to the station and room was perfect. Very comfortable bed and the TV connects to your phone/ipad which was a bonus. Nice, modern bathroom although my one complaint was that the shower has no door and my entire bathroom ended up soaked! I had to hold the shower head too and it could have been hotter! Also, it was pretty noisy at night. There were 2 restaurants on site dependent on your budget but I chose to eat out so cannot comment on those. Breakfast, however, was excellent - eggs cooked however you like and lots of options. Also the minibar in the room was free and well stocked which was a nice touch. Would stay again.

HotelArbreVoyageur, Responsable réception at Hotel L'Arbre Voyageur, BW Premier Collection, responded to this review
Dear traveler, We just want to thank you for this very nice review regarding our new hotel "l'arbre voyageur - BW Premier Collection ****". We really appreciated your visit and we're very happy that you enjoyed your stay in our beautiful hotel and city. See you soon for your next trip ! Best regards, Rémi Front office manager

"Breakfast was the highlight"

4
11/11/2017

Great hotel, room a bit sparse and felt a bit office like. Comfortable bed though. Breakfast esp the bread was very good. The location is good for down town visit. At €304 per night a bit on the steep side to be honest.

HotelArbreVoyageur, Responsable réception at Hotel L'Arbre Voyageur, BW Premier Collection, responded to this review
Dear travelers, We very much appreciate your lovely review regarding your previous stay at the hôtel "l'arbre voyageur - BW Premier Collection ****" Thank you so much for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Rémi Assistant front office manager

"A very nice centrally located hotel, with some charm and design flair"

4
31/10/2017

Came here for two nights on the recommendation of friends who came over for two days from London. It is a 10mins walk from the Eurostar station, 5mins to the the city's old charming town centre. This is a nice, airy, if dark in some places, well designed hotel. The staff are helpful and nice. Their formal restaurant if very good. The design is led by ethnic modernity, a bit African and a touch Asian, contemporary and retro chic. All in all a nice discovery and if in town again will stay here.

HotelArbreVoyageur, Responsable réception at Hotel L'Arbre Voyageur, BW Premier Collection, responded to this review
Dear traveler, We just want to thank you for this very nice review regarding our new hotel "l'arbre voyageur - BW Premier Collection ****". We really appreciated your visit and we're very happy that you enjoyed your stay in our beautiful hotel and city. See you soon for your next trip ! Best regards, Rémi Front office manager

"Perfect in many levels "

5
23/10/2017

Great deal through a website for a short break in Lille,this 4star brand new hotel ticks all the boxes:perfect location,excellent service,clean welcoming and comfortable rooms.Highly recommended.Own bakery ,a florist and burger bar ,plus another restaurant to keep you all satisfied.

HotelArbreVoyageur, Responsable réception at Hotel L'Arbre Voyageur, BW Premier Collection, responded to this review
Dear traveler, We very much appreciate your review regarding your previous stay at the hôtel "l'arbre voyageur - BW Premier Collection ****" It's a real pleasure to receive your positive feedback and i will share your comments with all of our teams. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Rémi Assistant front office manager

"Enjoyable stay"

4
29/09/2017

My wife, eight year old son and I stayed here between 15-17 September. My wife and I were celebrating our 18th wedding anniversary. We stayed in a Junior Suite and were pleased with the room and our experience of the hotel in general. We arrived after 22:00 on the Friday night, having travelled to Lille by Eurostar. The journey time is approximately 1h 30 mins. The reception staff at check-in were friendly and courteous. They made us feel welcome. The two restaurants off the reception lobby were busy and lively. The lift was to the side of reception and we took this to our floor. The room was spacious, well laid out and airy. Our son was pleased with his double sofa bed. He was also pleased with the large wall mounted flat screen tv. My preference is for showers, over baths, and that is what we got. The complimentary toiletries were a nice touch. Being a Junior Suite, drinks and snacks in the fridge were included in the room cost. The windows were large affording good natural light into the room. Our room overlooked a block of shared flats/small business units? but there were no issues with privacy. I made use of the Nespresso and the coffee was good. My wife made use of the tea bags. The buffet breakfast was not included in the price, but we did have it on the Saturday morning. There was a good selection of the usual suspects – cereals, cold meats and cheeses, pastries, breads and juices. There was also bacon and eggs cooked to your choice. My only criticism of the breakfast on the Saturday is it that was located in the smaller of the two restaurants, which was more of a café style restaurant. As such space was limited, and it was mildly irritating having to negotiate the ‘traffic' when there were a lot of you choosing food. On the Sunday we got up later, and had brunch in the town. The hotel is in a great location. We didn't have much luggage and therefore walked from the train station to the hotel on the Friday night. It took us about 10-12 minutes. The town centre is then another couple of minutes beyond that. We very much enjoyed our stay and would definitely stay here again.

HotelArbreVoyageur, Responsable réception at Hotel L'Arbre Voyageur, BW Premier Collection, responded to this review
Dear traveler, We would like to thank you for your review regarding your stay at the hôtel "l'arbre voyageur - BW Premier Collection ****" We are very pleased to receive your positive feedback and we will share your comments with all of our teams. Thank you again for sharing your experience, and we hope to see you again your next visit in Lille. Best regards, Rémi Assistant front office manager

"Love it"

5
26/09/2017

Spent on night here and it was perfect! Very good customerservice, clean room with a relaxing and big bathroom that had comfy slippers and a bathrobe for you. This hotel is central, very close to old town. Will come back

HotelArbreVoyageur, Responsable réception at Hotel L'Arbre Voyageur, BW Premier Collection, responded to this review
Dear traveler, We very much appreciate your lovely review regarding your previous stay at the hôtel "l'arbre voyageur - BW Premier Collection ****" It's a real pleasure to receive your positive comment. We'll share your feedback with all of our teams. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Rémi Assistant front office manager

"Excellent hotel for exploring Lille"

5
25/09/2017

Cannot find fault with this amazing hotel. Friendly staff, comfortable and modern rooms, L'Occitane products in the bathrooom, complimentary (non-alcoholic) mini-bar and tray in room with coffee maker. Lovely Italian shower. Choice of two restaurants - the more upmarket Jane and the burger bar Ma Reine. Ate in Jane and I have to say it was exceptional - the pasta flamed in vodka tossed in the parmesan block topped with truffles was divine. Expensive in Jane but well worth it. Location is superb - just around the corner from the old town and very close to Lille Flanders and Lille Europe. Reception staff could not be more helpful. Would definitely recommend for a visit to Lille and would visit again just to stay here.

HotelArbreVoyageur, Responsable réception at Hotel L'Arbre Voyageur, BW Premier Collection, responded to this review
Dear Traveler, We want to thank you for taking the time to tell us about your experience at the Hôtel "L'arbre Voyageur - BW Premier Collection ****". We really appreciate to read your positive feedback and it will be a real pleasure to see you again for your next travel in Lille. Thank you so much ! Sincerely, Rémi Front Office Manager

"Great stay!"

5
18/09/2017

We very much enjoyed staying here. The hotel was sleek but comfortable, the bathroom in our room was huge, and everything was very clean. The front desk staff were extremely friendly and helpful. We also enjoyed the bar staff as we used our free drinks, in exchange for not having our room made up daily. We ate at the restaurant on one of the nights of our stay and the food was delicious.

HotelArbreVoyageur, Responsable réception at Hotel L'Arbre Voyageur, BW Premier Collection, responded to this review
Dear traveler, We very much appreciate your review regarding your previous stay at the hôtel "l'arbre voyageur - BW Premier Collection ****" It is always a pleasure to receive your positive feedback and i will share your comments with all of our teams. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Rémi Assistant front office manager

"Nice place to stay in Lille"

4
31/08/2017

I spent four nights in this fine establishment. Hotel L'Arbre Voyageur is quite new in Lille. It is located a block away from the old, charming part of Lille. At the same time, railway stations are only minutes walk away. I stayed in De luxe Suit. It is spacious, with king side bed, large tub and rain shower. L'Ocittane amenities are of good quality. Aside from few hairs on the floor, room was clean. The bed linen is of kind suitable for hotel use, meaning easy to wash and non absorbing. In combination with duvet it made me sweat. I always question the practice of hotels worldwide to put duvets on their beds during the summer season. There are two large LCD TVs in this room with fair choice of French and Belgian TV channels plus standard CNN, BBC, DW... Coffee making machine is there as well as kettle to heat up water. A very nice touch is free mini bar. Hotel's personnel speaks good English. There are two restaurants within the hotel with good food. Public garage is next door and daily pass is available at the hotel's front desk. Hotel is very conveniently located in respect to access to major roads leading to or out of the city. Check in and check out were efficient, fast and pleasant. I certainly recommend this hotel.

HotelArbreVoyageur, Responsable réception at Hotel L'Arbre Voyageur, BW Premier Collection, responded to this review
Dear traveler, We would like to thank you for your review regarding your previous stay at the hôtel "l'arbre voyageur - BW Premier Collection ****" We are very pleased to receive your positive feedback and we will share your comments with all of our teams. Thank you again for sharing your experience, and we hope to see you again your next visit in Lille. Best regards, Rémi Assistant front office manager

"Will return"

5
17/08/2017

Everything is new, designed tastefully, very friendly and helpful staff. Most of the staff speaks English (not the waiter at the restaurant, so it might make it a bit difficult to order). There is a very pleasant terrace outside, breakfast was good, burgers at the restaurant also tasty. As negatives, bed was not as comfortable as we would have expected and the fact that the shower did not have a door.

HotelArbreVoyageur, Responsable réception at Hotel L'Arbre Voyageur, BW Premier Collection, responded to this review
Dear traveler, We just want to thank you for this very nice review regarding our new hotel "l'arbre voyageur - BW Premier Collection ****". We really appreciated your visit and we're very happy that you enjoyed your stay in our beautiful hotel and city. See you soon for your next trip in our lovely city ! Best regards, Rémi Front office manager

"Good hotel experience"

4
10/08/2017

Very nice, modern hotel. Well located, not far from centre or station but very quiet. Bakery and restaurants part of the hotel. Attractive modern rooms including nice bathrooms and comfortable beds. Polite, attentive service.

HotelArbreVoyageur, Responsable réception at Hotel L'Arbre Voyageur, BW Premier Collection, responded to this review
Dear traveler, We just want to thank you for this very nice review regarding our new hotel "l'arbre voyageur - BW Premier Collection ****". We really appreciated your visit and we're very happy that you enjoyed your stay in our beautiful hotel and city. See you soon for your next trip ! Best regards, Rémi Front office manager

"Superb"

5
04/08/2017

Fabulous value - staff very professional and helpful; great location just by the old town; rooms beautifully fitted and clean and quiet; superb breakfast service. We will definitely return. The standard is way, way better than that of much pricier establishments!

HotelArbreVoyageur, Responsable réception at Hotel L'Arbre Voyageur, BW Premier Collection, responded to this review
Dear traveler, We very much appreciate your lovely review regarding your previous stay at the hôtel "l'arbre voyageur - BW Premier Collection ****" It's a real pleasure to receive your positive comment. We'll share your feedback with all of our teams. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Rémi Assistant front office manager

"Business trip"

5
31/07/2017

Stayed 1 night, room clean and with good facilities. Shower excellent. Breakfast good selection and good coffee. Staff friendly and very helpful. Would stay again at this hotel next time I am in Lille.

HotelArbreVoyageur, Responsable réception at Hotel L'Arbre Voyageur, BW Premier Collection, responded to this review
Dear traveler, We would like to thank you for your review regarding your stay at the hôtel "l'arbre voyageur - BW Premier Collection ****" We are very pleased to receive your positive feedback and we will share your comments with all of our teams. Thank you again for sharing your experience, and we hope to see you again your next visit in Lille. Best regards, Rémi Assistant front office manager

"Small Hotel packs powerful lunch"

5
29/07/2017

We actually reserved four rooms three nights each for two different families. This was a part business and part pleasure trip with kids ranging from 5 to 18 years old. This hotel had very modern rooms that have been recently renovated four months ago and include everything you need for a good night stay. The area was quiet AC work very well and was modern the beds were very comfortable and everything around the hotel was tremendously clean. The staff were very accommodating and the restaurant on site JANE was incredible. It was so good we ate three meals there. Not the cheapest of restaurants but the service and the food was that of a top restaurant. We will certainly be back.

HotelArbreVoyageur, Responsable réception at Hotel L'Arbre Voyageur, BW Premier Collection, responded to this review
Dear traveler, We would like to thank you for your visit in our hotel "l'arbre voyageur - BW Premier Collection ****". What a pleasure to read that you enjoyed the service provided by our team. We are sure that this feedback will encourage our team as we strive constantly to improve our quality of service. We hope to welcome you back soon for your next trip in Lille ! Best regards, Rémi Front office manager

"Excellent brand new hotel"

5
26/07/2017

L' Arbre Voyageur is a brand new hotel just outside Virus Lille (the old city center). Service is impeccable, the rooms are modern and elegant with a twist. There are two restaurants, a bakery (!) and a coctail bar (the cocktails are excellent be it a bit pricy). There is a public car park at 30 meters. It talks just a 5 minute walk to be in the centre of the old town. Don't hesitate to book it if you're thinking of going to Lille.

"Great hotel"

5
19/07/2017

Lovely hotel in a great location. Rooms very good.Very comfortable and clean beds. Staff friendly and very helpful.Such a lovely place to stay that we added another night to our trip.Would definitely go back there and recommend to others. Reasonable price too.

HotelArbreVoyageur, Responsable réception at Hotel L'Arbre Voyageur, BW Premier Collection, responded to this review
Dear traveler, We would like to thank you for your review regarding your previous stay at the hôtel "l'arbre voyageur - BW Premier Collection ****" We are very pleased to receive your positive feedback and we will share your comments with all of our teams. Thank you again for sharing your experience, and we hope to see you again your next visit in Lille. Best regards, Rémi Assistant front office manager

"Fantastic hotel, 5 minutes walk to old town Lille"

5
10/07/2017

At the end of our vacation, we decided to stay in Lille on the way back to the Eurotunnel. The Hotel L'Arbre Voyageur had good reviews on TripAdvisor so we went for it. We parked in the Opera car park (€14 for the night) and had a 2 minute walk to the hotel. Check in was great with Lisa obviously being proud of the hotel (newest in BW chain apparently). She walked us to our room and explained all of the gadgets etc. The room was modern, but slightly compact. It did have a Richard coffee machine (think Nespresso) which was nice. The bar (Jane) was good and the food looked good, although we didn't have any. We ate in old town which was a 5 min walk. We're already planning our return!

HotelArbreVoyageur, Responsable réception at Hotel L'Arbre Voyageur, BW Premier Collection, responded to this review
Dear traveler, We would like to thank you for your visit in our hotel "l'arbre voyageur - BW Premier Collection ****". What a pleasure to read that you enjoyed the service provided by our team. We are sure that this feedback will encourage our team (especially Lisa !) as we strive constantly to improve our quality of service. We hope to welcome you back soon for your next trip in Lille ! Best regards, Rémi Front office manager

"Great hotel near all interesting places of Lille"

5
27/06/2017

This hotel had just opened a few weeks when we stayed here. It is very nicely designed, great room layout and very well located, a short walk away from Lille Centre and the lively Vieux Lille. Staff is very friendly, there are two restaurants in the hotel, and many more in walking distance. Breakfast is well prepared but could be a bit improved (eg no scrambled eggs). Do make a parking reservation for the parking garage very close to the hotel, and you will be looking forward to a nice stay!

HotelArbreVoyageur, Responsable réception at Hotel L'Arbre Voyageur, BW Premier Collection, responded to this review
Dear traveler, We just want to thank you for this very nice review regarding our new hotel "l'arbre voyageur - BW Premier Collection ****". We really appreciated your visit and we're very happy that you enjoyed your stay in our beautiful hotel and city. See you soon for your next trip ! Best regards, Rémi Front office manager

"Loved loved loved this beautiful boutique hotel "

5
17/06/2017

This little gem of a hotel was in of the highlights of our trip. It is beautiful, well designed and über stylish. The rooms are small but well appointed. The lobby is lovely and the staff are very friendly and helpful. Breakfast buffet was delicious with items made by their in- house bakery. The location is amazing as you are right on the edge of the old town where there is fantastic shopping and wonderful restaurants. Absolutely loved the city of Lille and this hotel was wonderful.

HotelArbreVoyageur, Responsable réception at Hotel L'Arbre Voyageur, BW Premier Collection, responded to this review
Dear traveler, We very much appreciate your lovely review regarding your previous stay at the hôtel "l'arbre voyageur - BW Premier Collection ****" It's a real pleasure to receive your positive comment. We'll share your feedback with all of our teams. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Rémi Assistant front office manager

"I wish I could stay longer"

5
26/04/2017

in summary it´s a fantastic hotel. The staff is very friendly, well trained and very helpful. The rooms are not over decorated, very good taste in the decoration btw... and they have everything you need: a good bed, stable and quick internet connection, nice shower, the whole hotel and rooms are very clean, lots of natural light, silent and well insulated. The breakfast is rich without being too exagerated. You find all you want to eat. I needed to iron my shirt and the staff brought an ironing board and iron in less than 2 minutes. The location is really good, only a few minutes walk from the old square. There are shops, cafes and nice restaurants around. I super recommend it. :-)

HotelArbreVoyageur, Responsable réception at Hotel L'Arbre Voyageur, BW Premier Collection, responded to this review
Dear traveler, We would like to thank you for your review regarding your stay at the hôtel "l'arbre voyageur - BW Premier Collection ****" We are very pleased to receive your positive feedback and we will share your comments with all of our teams. Thank you again for sharing your experience, and we hope to see you again your next visit in Lille. Best regards, Rémi Assistant front office manager

"Fantastic!!"

5
19/04/2017

We booked here after a nightmare in Bruges, we didn't know what to expect of this hotel or Lille having never been before. It couldn't have been much better to be fair. Check-in was smooth, friendly and very helpful. A nice touch was being taken to/shown the rooms. Reception were exceptional, as were all the staff members we encountered, they couldn't do enough. For those driving, the Carpark is aboput 50 metres away, secure and very reasonably priced, even without the discounted hotel parking rate. The rooms are spacious, well decorated and spotless. The beds are very comfortable. One slight downside, is the amount of light from the in-room phone and the clock underneath the TV, we do like our room nice and dark. There is an mini-bar which is complimentary, stocked with a small choice of waters/soft drinks and snacks which was a pleasant surprise. Breakfast was exceptional on 2 of our mornings, there was a very good selection, the staff were very accommodating and great with the kids. There could be a little more room to allow for busier periods, but you are never rushed. Sunday morning was a bit busy, there was a shortage in seating and unfortunately the staff struggled to keep the food selection stocked up, although if you asked, they served you at the table with a little wait. Maybe teething troubles? The restaurant is pleasant, they serve homemade burgers which are definitely worth a try. The hotel bar is also very nice, the house cocktails are nice. I would recommend the 'Boarding Pass to Tennessee' or the 'Leave me alone', but if you have sweeter tooth the 'Lemon Meringue Pie'. They also have their own bakery attached to the hotel who sell most of the bread and pastry selections you will find at breakfast. Prices are reasonable, we couldn't resist taking some home with us. The Hotel is located on the boundary of Old Lille and the more modern shopping area, the hotel is in a very good location, lots within walking distance, whether you want shopping, eating or just to admire the pleasant beauty of 'old' Lille. I could not recommend this hotel highly enough, we will be returning. A big thank you to the very helpful Riseléne (on reception) and to the rest of the staff who were all great and helped make our stay very pleasant!!

HotelArbreVoyageur, Responsable réception at Hotel L'Arbre Voyageur, BW Premier Collection, responded to this review
Dear traveler, We would like to thank you for your visit in our hotel "l'arbre voyageur - BW Premier Collection ****". What a pleasure to read that you enjoyed the service provided by our team. We are sure that this feedback will encourage our team as we strive constantly to improve our quality of service. We hope to welcome you back soon for your next trip in Lille ! Best regards, Rémi Front office manager

"Excellent"

5
10/04/2017

The hotel is ideally situated and is very modern and clean. The staff are extremely helpful. I would definitely stay here again if travelling to Lille. You would find it difficult to better the hotel both in location and atmosphere.

HotelArbreVoyageur, Responsable réception at Hotel L'Arbre Voyageur, BW Premier Collection, responded to this review
Dear Traveler, We want to thank you for taking the time to tell us about your experience at the Hôtel "L'arbre Voyageur - BW Premier Collection ****". We really appreciate to read your positive feedback and it will be a real pleasure to see you again for your next travel in Lille. Thank you so much ! Sincerely, Rémi Front Office Manager

"5 star"

5
09/04/2017

From the moment we arrived till the moment we left no request was too big. The hotel is spotless, tastefully decorated but what really makes this hotel is every member of staff who ALL go over and beyond to make you feel welcome. Would definitely recommend and would come back here again. Thanks.

HotelArbreVoyageur, Responsable réception at Hotel L'Arbre Voyageur, BW Premier Collection, responded to this review
Dear traveler, We very much appreciate your review regarding your previous stay at the hôtel "l'arbre voyageur - BW Premier Collection ****" It is always a pleasure to receive your positive feedback and i will share your comments with all of our teams. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Rémi Assistant front office manager