Best Western Plus South Bay Hotel

Conformable and had everything i needed

Worst hotel I have ever stayed in. Booked this as we had arrived in the US after a late flight from the UK. Upon checking other guests seemed to be rough/loud/smoking cannabis. But needed to sleep so got to the room and unpacked. The room next door was interconnecting and could hear a woman screaming on her phone to her partner with the worst type of language possible. This went on all night long the rooms were not soundporoofed at all. I took audio recordings of this as evidence of the level of noise heard. Called reception and was told there were no other rooms available to move to. The floor to the room was dirty as our feet were black. We did not sleep at all so had no other choice but to leave the hotel before 6am as we were worried for our safety staying here. Requested a refund as we didn't use any of the facilities or stay for breakfast but this was denied. Very disappointed and concerning hotel. Do not stay here! .

The housekeeping staff had a certain positive charisma toward all guests. Looks like maintenance repairs were also paid attention to, with good success. ALL staff members that included front desk, housekeeping, and breakfast were all very nice and helpful as needed for all. Breakfast staff was great! - quality breakfast-thank you. Excellent service and prompt and making sure ALL was refilled quickly! Tasty. LAYOUT WAS GOOD FOR guests needing to move about quickly. Thank you! (Housekeeping and maintenance stood out positively) - Remember to TIP them when you leave your stay, they probably do not make much hourly. They are the lifeblood of this property.

I had a clothing item stolen from my room. After filing a complaint, "Sam" the manager, has not returned any of the calls I placed to reach him.

There are some shady characters that come in and out of here. Not going to lie. Weird things going on in the parking lot, but I have to say the hotel itself is ok. Not their fault that strange folk frequent this hotel. They put us in one room on the 3rd floor, but a few hours later they checked in a family of absolute animals and the racket coming through those paper-thin walls was out of control, I immediately went downstairs and demanded a change. They put us in a better room and we were able to get some sleep. There's a burger joint called "Made Burger" next door, I suggest you check it out if you're a hamburger fan. The breakfast buffet was ok, small 2-room area to eat, standard fare like the do-it-yourself waffles, etc. It's one of the few hotels out there that have all-hardwood floors throughout the hall and rooms. Every step by every person taken can be heard. Not for those who are seeking peace and tranquility.

A user-friendly hotel with good location. It has stores within walking distance. The hotel staff are friendly and helpful. The breakfast provided was better than expected. It's value for money. The parking lot was spacious. Rooms are clean and tidy with adequate facilities.

The front desk female rude as $@?!.. I stood there for a week on business and even though i had a DONT DISTURB the maids tried coming in my room luckily i was there and had lach on door. But imagine if i didn't and doing something they dont need to see . Second time they didn't even knock they just opened door i was in the bathtub i had to yell get out! Ridiculous and this was only like 8 am cuz i work at night just getting in. Horrible experience.

I was at Best Western Plus South Bay Hotel for two nights, just before returning home from my US vacation. The first night was terrible: although my room was very good, it faced Hawthorne Blvd., and insulation from outside noise was very bad - I could not sleep at all with the noise from the road. The following morning I reported the problem to the front desk, and they offered changed my room with one on the back. The room was also very good and spacious, with a comfortable bed and a good bathroom, and - most important - was very quiet, so I could sleep very well. Air conditioning was efficient although a bit noisy. Wi-fi worked very well. Breakfast was good.

South Bay BW is a good choice if you are attending an event in the area. It is very close by Sofi, Kia and Intuit Dome. Rooms were clean and bed comfy. The bathroom could use a little updating but it is perfectly fine for a couple day stay. Breakfast included which was typical BW.

Good location if you want the beach, quite far out of LA. Not much selection for eating out. Friendly staff, small outdoor pool. Quite a good Breakfast selection, good coffee, well maintained. Beds were comfortable, if you want the room cleaned you have to ask for it ahead of time.

The room was a great value for the area and closeness to the beach (25 min). There were several delicious restaurants that were walkable. It was clean and comfortable. The breakfast had a variety of hot and cold items, and the eggs, potatoes, and sausage were well prepared. We'd stay again.

The hotel looks worn, the paint on wall in the bathroom peeled off in several places, soap from the previous guest not removed from the shower cubicle. Difficult to set the temperature and water volume in the shower. Either scorching hot or ice cold. The curtain in front of the aircon limited the benefit of the aircon. Located close to LA airport so it makes departure to the airport easier in the busy morning traffic.

We had an awesome stay at this Best Western Plus hotel in Lawndale! My childhood friend and I booked a room with two Queen beds and it was perfect for what we wanted. Our room was very clean, quiet, and spacious. The AC worked well and having both a fridge and microwave was wonderful. The bed and pillows were super comfortable! Having access to free parking and a great selection of things for a complimentary breakfast (including bagels/toast, cream cheese, jams, peanut butter, juices, yogurt, eggs, fruit, cereals, waffles, etc.) was amazing and saved us a great deal of money. The staff throughout the hotel were lovely…especially the gentleman (named Hassan) at the front desk who met all of my requests when I phoned a few days before arrival (eg. Quiet room, location towards front of hotel, pool towels, etc). You have to request daily housekeeping and they will make a note of it for the time you want to have your room cleaned daily. There is even a pool and hot tub for those who wish to use it, with dedicated pool towels. The hotel is situated well if you have a car rental…eg. 15 min drive to Manhattan Beach or the airport. Very close to some great shopping as well. :) I would not hesitate to book here again…excellent value…especially in Los Angeles! Thanks for great service and a wonderful stay! :)

My husband and I stayed at the Best Western South Bay in July 2024. It's not anything fancy, but it seemed to be a better value than other hotels nearby. It would be good if they could update the property as it the halls and rooms are rather dark. I give high marks to the staff as the ones we met were all very friendly. Our tv actually went out and a very nice employee showed up in minutes to replace it. The breakfast options were pretty basic- cereal, bagels, yogurt, oatmeal, waffles (make your own), eggs, and sausage. Overall, our stay was satisfactory.

Beds are really comfortable, TV had option to use Netflix etc.The Staff was nice. Room was clean and quiet.

Not a safe place for solo female women to stay, you will be watched and followed by someone who works there. I moved my room twice and I heard the same person who had access to the room in front of me as well as in back of me going in and out that means someone has key access. In my first room it had a connecting door, and I could see them pacing under the door, so I moved my room, when moved someone kept going from the room in front of me to the room in back of me with key access. DO NOT STAY HERE WOMEN!!

"WARNING DO NOT STAY HERE IF YOUR A SINGLE FEMALE" the manager is a predator I had my room moved twice and somehow he still ended up next door. the staff will not help you i asked for help and they put in a room that he would have access too. cameras in room 114 and 33 somehting in the back. cameras every ware do not stay here.

The hotel is nicely situated for an early departure from LAX, it has plenty of free parking too. It just doesn't feel like a great area and the huge thick glass screen separating guests from the reception staff only adds to the impression. The rooms and corridors are quite dark and it all feels quite dated. The breakfast was average, but sadly staff did not clean tables between guests. Good value though.

Clean room, great breakfast and friendly helpful staff. Hotel is minutes from beach, shopping, airport and Dtla. Walking distance from park and a few restaurants and bars. I'll definitely be back again!

it is a nice hotel with a lot of restaurants and stores near. We can go walking to them. The breakfast was good. We had scrambled eggs, sausage, potato, breads, yogurt, fruits, juices, milk, coffee and tea

Enjoyed the stay - was convenient to many things and the hotel was well maintained and seemed safe. Comfortable stay and nice staff - free parking too, which is a plus near LAX. I would recommend this hotel and already have a reservation for another stay.

A good hotel with average facilities. Breakfast is pretty standard and boring but good in the hotel price range. Area is good with many eating out options within proximity and grocery shops for daily knick knacks. Not far from airport and public transport just around the corner, in case required. Cross Lawndale and enter Inglewood which is not a feel safe place to be.

Clean comfortable premises. Parking is ample and very well lit. Rooms are clean and quiet. Breakfast Room is professionally staffed and offers a great variety of food. All of the staff is very professional and friendly.

My partner, and I had the pleasure of staying at this hotel for vacation. It was a great location for where we wanted to be, great value, clean, and the bed was really comfortable, which was one of the reasons that we selected it because it said that it was a pillow top mattress! The only negative thing that I would say about it is to breakfast is the same every day so if you were seeing multiple days paid for that as it may get boring. There is variety for the cold options however, for the hot options it's scrambled eggs, potatoes, sausage, and waffles and that's it.

I went to the Eras Tour in Sofi Stadium and this is a great option for events there IF you have a car. It is a 20 minute drive to the stadium (it will be longer on the way back because of all the traffic). Clean, secured, and friendly staff. Breakfast included. Smart & Final, Subway, Starbucks, Panda Express, CVS and more nearby.

Feel like BW just bought this place and put the Plus moniker on it. Staff is really nice and they give you free water at reception, but that's really all that's good. Rooms are old, but upkept well. The AC had a moldy smell and the shower control was inoperational. If this place were like $60/night, then it would have been par, but def not worth $100+/night.

We stayed here because it was close to LAX and we had an early flight. The staff were excellent! Unfortunately that was the best thing about the hotel. Our room had a shower head that wasn't fully attached the the wall. The AC unit had a messed up read out so you couldn't tell what temperature it was set for. The soap and hair product dispensers were empty, and the one that was full was not working. There are plugs next to the bed but no USB plugs so make sure you have a cube adapter. I know they can't control everyone else, but it smelled like weed everywhere but the lobby. For $200 just for the one night, I expected better.

It took me two days to finally make a decision on a hotel because I was horrified at the reviews on about 40 hotels in a 15 mile radius of LA. I booked this one and hoped for the best and wasn't disappointed. The parking was free and is well lit with security cameras and it felt safe. The employees were very courteous. The fridge in the room was bigger than most and there was also a microwave. The beds were very comfortable and I'm picky about beds. In terms of cleanliness, it was clean enough. It's an older facility and they haven't kept up on the deep cleaning in the bathroom but i wasn't grossed out and felt comfortable enough in it.

This was a Last Minute trip I normally stay at a different best western but it was booked up so we stayed at the Lawndale Hotel it's was an easy check in nice workers quiet overall a good hotel will go back most definitely

This is our family place to stay when in LA it's close to many attractions, food and bus lines. The staff is super friendly and accommodating. The pool and jacuzzi is a welcome addition, the breakfast is complete

Stay at the Best Western South bay for Business and the staff is always helpful when I need something fixed in the room it gets taken care of right away I would recommend the South Bay Best Western to those that need a place close to LAX and the Beach is only 15 minutes West of the Hotel via Marina Blvd.

This is a very nice hotel, plus the staff is very friendly. The location is very convenient, and we had zero complaints. Plus, it was beautifully decorated for the New Year. I can highly recommend it.

This hotel was clean, the staff was very friendly and there are hot made to order breakfast items to be had. Plus there is 24 hr coffee available in the lobby. A good experience all round. We would stay here again.

We stayed here for a couple nights to attend SOFI stadium and watch the Chargers play. This location is very good for this. Close enough but also a little ways away so you do not get stuck in the traffic and crowds of people there for the game. Very clean rooms and value for price paid was very fair. Will stay here again for future games and concerts :)

My wife and I are enjoying our stay a lot here. They were able to get a room ready for us early as we arrived earlier than expected. No extra charge for that, the girl was very nice. The room is older but very clean and functional. We had a minor problem with operating the AC but they sent someone over ASAP and he fixed it. All in all, everyone here is very nice and the place is clean and comfortable. Perfect for us to rest before we fly back home.

Amazing stay! Clean inside and outside. Smells fresh. Comfortable bed and good room. Free breakfast was good. Parking is nice. Great attention to detail from Akber who was helping me. All the staff are nice cleaning ladies very nice always smiling. They put up Xmas decorations in the lobby and it's very nice touch.

Always have a great experience when I stay at this location. Front desk staff is always a pleasure the support staff as well. If I ever need anything they always try their best to accommodate my needs. I normally stay at this location over 3xs monthly and am I diamond member and I always feel welcomed and at home when I stay here. Biggest plus for me is the pool and jacuzzi my favorite thing to do when I stay here plus continental breakfast is fire.

Very good stay at this hotel. Close to food, banks, and supermarket. The hotel manager and employees are very nice. The manager was very informative about the rewards and promotions. I am enjoying the room, very clean and comfortable. The cleaning ladies are very friendly always smiling. The parking is free and good speed wifi as well. Very good!

I have enjoyed my stay here alot! The staff are so nice and the hotel is great. Nice quiet clean rooms. Pool and jacuzzi are great. Free breakfast is good. Very close to sofi for the game :D Restaurants walking distance is a plus! Check them out!

Jennifer Keelan didn't hoist herself out of her wheelchair and climb the steps of congress with nothing but her arms just for this best western to deprive my disabled team mate of a room. We booked it weeks in advanced, it was our room, they gave it away and have had notably bad customer support on the matter. Skip this one, there are so many places that deserve your business more.

This best western is discriminatory, ableist and downright incompetent. I went here with my school's debate team on October 1 and we had reserved the ADA room weeks in advance for one of our team members. They just decided to give away his room (which was apparently the ONLY ADA ROOM they bother having). While this gross negligence is bad enough, they also made no attempt to fix their mistake, going so far as suggesting that WE buy our teammate a shower seat with our own money so he can take a shower and be clean, and tried to make the baseless claim that their mistake was somehow our fault. After all, as they told us, there was a BadBunny concert in town, so we have to understand. Sure. There was no manager on duty, and nobody in charge could even be reached until the next day. Not like we have a teammate with nowhere to sleep in the meantime :) Another cute way this place dug their hole deeper: despite promising to refund us for 3 rooms, we were still charged for 5 of the 6 reserved rooms. Including the unused room. Wow. The final (so far) nail in the coffin was them calling us asking us to take down our teammate's review because they didn't like how it made them look. Pro tip idiots: if you don't want to be called discriminatory, simply don't be discriminatory!!! Don't give away the only accessible room you have! Try even a little bit to fix your mistakes instead of placing the blame and burden on your customers, who suddenly have no place to sleep. In fact, this place was so unaccommodating that my teammate had to go to an entirely different hotel last minute. They simply could not muster the ability to create an environment suitable for a person in a wheelchair. In other news, the ceiling of our bathroom leaked the entire night and I was eaten alive by mosquitos in my room. My entire school is deeply disgusted by the discrimination and lack of professionalism from this best western. The entire experience was deeply horrible and upsetting and I wouldn't wish it upon anyone. Never ever go here.

I was supposed to stay at this B.W.P. for my debate tournament from 10/1/2022-10/2/2022. I use a wheelchair and was disappointed to learn at check-in that this hotel gave my disabled room to someone else. Me, my classmates, and my coaches checked in at 5. My peers did not have this issue. Please do not use this hotel if you need disabled accommodations. We had to find another hotel, which was time consuming and more expensive because of the last-minute reservation.

The girl at the front desk was very nice at check in but it took a few extra minutes because of a slow connection. Our neighbor however kept going in and out of their room letting the heavy door slam shut which make it difficult to stay asleep. If the doors had a slow slamming feature or some type of padding it would have made my stay more enjoyable.

The rooms have no microwaves and there's no sofa beds and the elevators stink and take forever to get onto and one day, the fire alarm went off, but it ended up being false alarm. I will say that the hotel staff was very nice and the shower was decent, but beyond that, I would not recommend this hotel.

This hotel is one of the best local in the country I travel all the time and when I'm in Southern California this is my hotel, comfortable quiet friendly professional welcoming attentive safe loving!!

I asked for a nonsmoking room as I have an infant and the room I was given was filled with smoke!! I was very upset about it and was moved to another room the NEXT day. Upon moving to this room on the 3rd floor, I realized the elevator was BROKEN! So I had to carry everything including my child up three flights of stairs by myself. The last strike was I had a very important meeting online. The internet did NOT WORK!!! I tried to go in the computer room and it did not work there either. It was completely unacceptable and I asked to speak to the manager upon checkout. I was told I would receive an email and/or call and of course no one has called. I will NEVER return!!!

Cockroaches in the rooms and prostitutes in the parking lot. I stayed at this location with my husband and was accused of being a prostitute by the front lobby staff they called the police and harassed my husband who was in the car on a telephone call but the car across from us actually had a prostitute and a man in it with a sheet up on the window. Would not advise to stay here.

Love it here first off the breakfast is the best second love being in the pool so clean and warm. The customer service is the best. Will definitely recommend this hotel again. Thanks again Mohammed and akbar and hasan

Got a warm welcome the moment I came in and housekeeping was really on top of getting me anything I needed at a timely manner. Staff was overall really friendly and got the best hospitality. I will definitely be back!

Our check in was fast and easy. The staff was very helpful and friendly. Our room was cozy and had plenty of space. The parking lot was a little snug and fills up fast but it's not a very far walk from the end.

This hotel was a bit far off from the port where I was going to but it was fine and not a big deal. The hotel was clean, they had breakfast too which was decent compared to the price. The parking lot had a few run-down cars but it was still clean and I felt safe since i saw the sheriffs coming in and driving out a few times. The front desk was super nice especially hasan he was really helpful, made this stay worth it and made me rebook upon my return from my trip. Gave me recommendations. Only thing is the rooms do feel a bit outdated but other than that good stay

Quick friendly check in. Clean and spacious room. Free breakfast with multiple choices. Good Wi-Fi. Large free parking. Very close to airport and other areas of interest such as shopping and food. Older Best Western but well kept.

Solid stay as title suggests. Hotel was clean which was most important for me. The hotel had staff 24\\7 which is a good sign to me. Saw staff cleaning public areas and mopping hallways morning, afternoon, and evening which made me feel safe as I always saw staff around. I see some other people mention feeling “unsafe” let me tell you as a single-elderly female traveling, I felt very safe and secure at this hotel. Breakfast offerings were sufficient, not the greatest, but also not the worst. Price was fair. Overall, very good stay, will be back if needed to be in area.

I was satisfied with cleanliness and bed comfort. But other things were very annoying: Door squeaked loudly opening and closing. Fan that goes on when you turn on bathroom light was extremely loud. Could hear neighbors through the walls. Could hear every door in the hall that banged closed loudly. TV worked fine but remote offered no way to find a guide or to see info of what channel was playing. Did not feel secure as side doors were wide open every time I went by them, including when I checked in at 2am.

The room was clean. The employees were very friendly & helpful. Abker Noorali at the front desk checked us in & is very efficient. I want to personally thank him. This hotel was convenient to where we needed to be. Breakfast area was clean & well stocked with numerous items.

I've been previously stay in other best western airport hotels in the area, this is my first time staying in this hotel. To my surprise, the location of this hotel is very connivance, and the surrounding environment looks very safe to me. I appreciated the large size in-room safe, which is much bigger and more useful than the small ones I see in other BW hotels. The hotel room appeared to be very clean, and the beds and pillows are comfortable to rest on. Bathroom is clean too, no dirty spots in the tube, water pressure is just right, bath towels appeared to be clean with no stain or unknown hair. The young gentlemen who help me check in at the front desk on 4/16/22, forgive me me for not remembering his name, is very nice and kind, with a very good attitude and extremely helpful in speeding up my check in process after a long day of driving. He even waived my security deposit requirement upon my check in, which is very nice of him. Also when we asked for extra set of bath towels at night (there are four of us in the room, but only three set of bath towels provided), the gentlemen who work at the night shift (not sure if it's the same gentlemen) get us what we need very quickly, and reminded us on breakfast hours and that we can enjoy the coffee at the lobby at night if needed. Little details like this always add delights in my travels, and I really appreciated it. Overall, I would recommend this hotel to others, and I will definitely come back for the stay if visiting in the same area.

Perfect location! Its about 20min away from everything you need and may want to visit. Its perfect! Staff is very friendly and rooms are nice and clean. Breakfast was good although no sugar feee options. Only bad was the beds squeek alot so they definitely need some updating but other than that it was great.

Moved into this hotel in south bay for 2 weeks for work. The overall stay experience was excellent, managers and staffs there were nice and helpful. Besides, the location is convenient, close to anywhere. Will stay next time.

Clean room, interior corridor, friendly staff, refreshing pool and hot tub, lots of tasty food in the area. Came with my kids and they had a blast in the pool. Price was good too. Had a small error with my room type booked (I booked from a third party site) but Aker took care of it and got us the right room.

This is a great family friendly hotel, well maintained, the staff/ and service is always available. There is plenty of parking, within walking distance to stores and restaurants. Easy access to many attractions.

I love staying at this hotel it is very welcoming, the staff is exceptionally friendly and very very professional and kind. Eric was very very helpful and warm to me, whenever you stay ask for Eric or Mohummed, they are kings at being super kind

I rate my experience a 5 out of 5 for the following reasons. When I travel to hotels I do not expect everything to be 100 percent perfect. In fact, I expect some things to not go my way, what I rate my experiences are on how the staff and managers react and solve issues if there are any. This location does that and more. I stayed here for an ample amount of time and staff were polite, professional, and looked like they actually wanted to work. The staff are well trained and that is due to strong management in my experince. Most important, I look for a clean and functional stay. My room was clean, good size, and everything worked. Yes, the hotel is a little old and can use updates especially in the room bathroom but it did not prevent me from having the stay I required. A lot of unique ethnic restaurants in the area (the staff have great recommendations if you ask). Close to downtown, airport, and major attractions but located in an area away from the busy hustle and bustle of LA. Will be back. -HH

The place is super clean. It felt very fresh, large bed and caring staff. The pool was very nice and my stay was very smooth and enjoyable. I'll definitely stay here again. Also super close to the airport so that's very convenient.

Nice place for a fairly good price. The only thing was the breakfast lady was super nice but she had a hard time understanding English, had a few questions due to my diet that she wasn't able to understand, been to a few other best westerns in Nevada and California that had a bit better breakfast but everything was clean. front desk and housekeeping lady (can't remember her name!) were extremely nice.

The picture last are deceiving. I wouldn't waste time here. I had better service. This place is very convent as far as the freeway and surrounding places, but I wouldn't recommend this place to anyone I had better service at other Best westerns.

The hotel is clean and the staff were very friendly. I arrived very late and the guy at the front desk was very accommodating. The truly best part for me was the water pressure in the shower. In all the hotels I've stayed at this hotel had the best.

Great place to stay! Excellent value. Professional and friendly staff. Clean and well maintained property. Easy access to Local businesses, freeway, and airport. Consistency is evident in all staff. Enjoy!

Very nice spot. Close to LAX airport but away from all the traffic. I come here for the convenience of location and very good prices. The manager and employees are all nice. Clean big rooms too! Free parking.

I stayed here for two weeks while I had medical appointments nearby. This place has been a solace for me and made a very difficult time easier for me. The staff have all gone out of there way to treat me like family. Rooms are clean and spacious. Im on a wheelchair and the building is very ADA friendly. Pool area is very nice and good for some fresh air or sunlight. The manager is always making the place better and improving it. Hidden gem with good prices.

WoWzieee BEST HOTEL BY LAX & ALL SOUTHBAY SUPER CVD CLEAN & SAFE !! BIG ROOMS IBEEN TOO! Professional from front desk to maids answer is never No but will find out. Service is fast. Linen Fresh. Bathr/Tub squeaky clean. WiFi fast easy install. Breakfast waffles burritos cereal yogart danishes fresh fruit. OJ. Hot Choc apple juice all name brand items. Pool/Spa left no film. Ask a questions ALWAYS KNOWS THERE AREA!! SAFE PARKING SECURED AT ALL TIMES!!

Wonderful room, quite spacious with all amenities. No carpet which for me is huge plus. Bed was comfortable and clean. Pool and spa on site. Stayed at back of property and it was very quiet. Loved it.

I booked this hotel because I thought it has a good price-quality ratio and it had. Rooms were clean and comfortable, bed was good and size was more than adequate for one person. Problem is: the walls are thin like a cardboard. You could hear TVs and all noises coming from the other rooms and the one next to me.. Man I could hear the guest sleeping there snoring all the night. Sound and nois is a big no-no! Breakfast has been a bit disappointing as well: packaged burritos and some yougurts, waffles and fruit. No eggs, no fruit salads, no bacon, no pancakes. nothing! Coffee from the automatic machine was good though, and totally free.

WOWZIEEEee never thought i would get in BUT I DID. SUPER CLEAN NO AFTER FILM . CVD Clean. Private. Service checking in & out making sure our needs are met! Id say ×××××star for sure. Longe chairs available. Picnic area. Martin janitor super respectful n Nice! And going up Connie maid asked if i need dry clean towels. Like if anything other BW should take training on professional super service!!

Great service professional. Clean cvd safe. Wifi simple no staling. Making me feel like CUSTOMERS ARE 1ST. Always addressed by name. My Familia away from home Quiet n free parking. Pool clear n clean. Breakfast fresh.

I will start with the positives…It was reasonably priced. Great restaurants near by. Really nice front desk staff. Great elevator. The negatives…The walls were so thin. We could hear everything that was said in the room next to us. The breakfast (even by covid protocol standards) was the most minimal offering of any of the Best Westerns that we've been to recently in this area. The internet kept quitting and we had to keep re-entering the password. The room we were in was very outdated and smelled musty. I've stayed at many Best Western hotels. Some that weren't even a BW Plus that were far more worthy of the ‘Plus' than this BW.

I was iffy when booking room. Had to make a last minute travel change; and unfortunately my options were limited. It took me 3 days to decide; and I finally chose hoping for the best. It was OK. We were able to stay. However, the noise of hearing someone snoring through the walls was unbelievable. Breakfast was insulting; and the furniture represented motel quality. Never again. We needed a place to sleep in between out birthday outings. Therefore, the room served its basic purpose. It wasn't horrible. However, it wasn't the best either.

I really enjoyed my stay here with my wife. It was originally a one night booking but the friendliness and good vibes we received encouraged us to stay the entire weekend. The staff were nice, the location convenient, and the facility was clean. This is my new go to in Los Angeles.

Honestly, my stay here has been beyond pleasant. The staff was accommodating and extremely helpful as it was my first time at this location. The location was convenient and close to my business. And the manager was always there and enthusiastic to answer any concerns. My room was clean and quiet. I can see myself coming back here the prices are so great!

Often times I stay in hotels where the staff is not accommodating, but this was not the case for this hotel. The manager was nice and polite in making sure I had everything I needed to settle in. The hotel was clean and comfortable. It was a friendly environment and relaxing. I would recommend this hotel to anyone.

Website boasts shuttle: it doesn't operate. Online check-in feature asks if shuttle is needed from airport: we answered yes, it never came, and the hotel staff says “we don't have a shuttle” Room #1: Seal of approval strip was on toilet. Lifted lid and there was fresh yellow urine there. Room #2: Grease was smeared all over the desk. We asked for cleaning & disinfecting wipes and cleaned ourselves. It was awful. Believe the reviews. Choose somewhere else! Their own COVID-19 cleaning protocols are not followed.

I always choose this hotel when I visit LA. The location is great and I feel safe. You do smell marijuana but hey, it's California! The staff are friendly and I have zero complaints. The breakfast wasn't served due to covid but that was alright with me. I didn't have to pay for parking so that made up for the breakfast.

I was very satisfied with service and cleanliness of the hotel. The front desk was very polite and quick with checking in and departure. The maids was very polite and always responded fast to any of my request

Enjoyed my stay at Best Western everything was excellent rooms were very clean bathroom as well have no problems easy in Easy out from the building overall would recommend to anyone this hotel a lot of good places to eat around there nearby

First I pulled this hotel up from my Delta Rewards Site. Online the price was 72.00. I called the hotel personally to make sure they had rooms available. The staff said yes and the rooms was 100.00 per night. (1st. mistake). Secondly, on one side our room, a couple fought for over 3 hours for two nights of our stay. On the other side there was a party going on from 11pm to 3am. We complained but nothing was done. The staff was nice and apologetic but that still did not make up for our sleepless nights. The rooms have hardwood floors, which makes us hear every step, walk and rolling suitcase. Also, the doors were very loud when the guests would come in and out. Their are people that live here and were out wondering around vehicles all night. We asked for a non-smoking room but it was a waist to ask. Also the water had a horrible smell.

As a Best Western property my expectations were high and I was left completely disappointed. I rented 3 rooms and all were dirty in one place or another all with a stale smell of smoke. We couldn't put our food and drinks in the refrigerators as all 3 had mold in them. I could let it go if there was 1 that was dirty but not all 3 rooms. The lobby and hallways had a smell of Marijuana. We arrived after Midnight and there were sketchy people roaming the halls making noise throughout the night. We had booked this hotel for 2 nights but quickly checked out in the morning. The front desk clerk was not properly trained to do the basic tasks required by Best Western. I was told I had to wait for the manager to come in to handle my payment. Truly Disappointing!!! I wasn't even offered a mare apology.

This is really a great place to stay while in Lawndale. The rooms are always very clean and the hotel staff here are great. Super friendly and no matter who happens to be at the front desk when you arrive, they're all a pleasure to work with.

I love the staff at this best western. They make you feel at home and always willing to help you or find solution. I have stayed in many hotels around the world and this hotel staff has to be one of the easiest and most accommodating staff I have have had the pleasure of meeting. I truly recommend this hotel if your in the area. P.s: Just wanted to give shout out to Hassan, who went above and beyond to help me out on several occasions.

Its an okay stay for 1 or 2 nights only. small bathroom but huge bed. clean room. smells like cigarettes all through lobby. close to tons of food options and 10 mins from mall. dont expect much you get what you pay for here but overall comfortable bed

Another long day and late check-in. Super easy access to the hotel and room. Secure, well lit parking. Available rooms and parking. Plenty of take-out options in the area. Vending machines and ice were readily available.

Always love staying at the Best Western Plus South Bay Hotel. Because they always make you feel welcomed and they make sure your stay was comfortable. Your treated like your family or friends and not just a customer.

The rooms walls are thin you can hear everything in either side. As far ass service it was pretty good. Rooms are pretty decent not the best but, ok i would say this hotel would be a 3 star hotel. I don't think I will come back here unless it was a last resort.

Highly recommend this Best Western South Bay Hotel. The service was great the front desk was polite and courteous. The cleanliness was met, restrooms was stocked and if needed amenities it was provided. The room was as expected.

Oscar was an excellent driver. He was kind and very polite. He made my stay at Best Western very pleasant during difficult times. The hotel was also very clean and the desk attendants were very professional. Thank you, Oscar!

Stayed at this hotel from March 7th to March 14th 20 and found all to be excellent from the moment I checked in to the moment I checked out, Staff excellent, room clean and big and bright with all I needed, used the clothes washing machines which was brilliant and they keep change for them at reception which was brilliant and the breakfast and breakfast room excellent as well, hotel near everything, shops and eatery's all with in walking distance - all in all excellent and this is my third stay at the hotel and will be more than happy to stay again

The entire staff here at the best western plus south bay in Lawndale Ca always exceeds my expectations. They always make me and my family and friends feel welcome. Always looking forward to another stay with them.

The property is old, breakfast is good, elevator needs to be repaired. The fridge in the room didn't work, no one came to fix it although it was reported. The staff was extremely friendly. Rooms need to be updated.

Subjected to lots of dust and noises. Renovations were been done in an adjacent room, that wasn't sealed for excessive dust and noises. To add insult to injury, someone left my window wide open while I was out without telling me. Poor sleep because of the dust.

I've booked BW Plus South Bay Hotel because of the transit in LA. This option was OK due to both free airport shuttle and the breakfast. The above property definitely has many pros as well as the cons unfortunately. Pros: very friendly staff at the reception (I was allowed to check-in earlier) and in the breakfast area, room was clean and well-maintained, hotel is located close to LAX with a free shuttle and a free breakfast, many shops and cafes in the area. Cons: shuttle driver definitely needs to be more friendly, walls in rooms are not soundproof, breakfast selection very modest. One elevator was not working and the property in general (public areas mostly) needs renovation and investment. Best Western Plus South Bay Hotel is only a good option in case you have a long connection between the flights. I recommend it but not longer than for 1 night.

First time in LA. Trying to decide where to stay. Found this Best Western Plus, via Travelocity. Arrived to hotel via free shuttle service from LAX. A simple yet elegant entrance.This is a wonderful place to stay. Apparently this hotel enjoys it's guests and wants to make them feel welcomed and comfortable. EVERYONE was friendly and helpful. From Hassan and Eric at the desk, to Eva and the housekeeping staff, as well as Alma &Armida in the breakfast room, who cheerfully and warmly greeted and welcomed EVERYONE that arrived for breakfast. They ensured that the breakfast foods were stocked at all times and they promptly honored guests requests for whatever they needed wanted. There are TWO breakfast rooms to accommodate everyone. Everything was neat, clean and organized. A spacious room at a great price with a very nice view of the pool, trees, flowers, a nice comfy king bed Quiet. Good places to eat within walking distance. Mexican, Indian, Chinese et al. Local buses a block away. Car rental and return 2 blocks away. As well as supermarkets etc. Enjoyed the pool and use of the computers and printer. Def will stay here nxt time. A must enjoy!! Great price!!

There is a scetchiness to this hotel. Smell of marijuana in the halls along with people locals checking in with strangers and strange people. Weird feel to say the least. Front desk Eric, was professional, great asset. The breakfast room staff was wonderful and helpful. They have Gluten Free Bread Available, just Ask. We walked to get somethimg to eat and were asked a few times for money, i dont recommend going anywhere at night. No Early Checkin whatsoever with this hotel, saw 6 people waiting in Lobby to check in disappointed with their luggage. they dont offer Luggage Storage as well. Very tense work enviorment, overheard an employee being reprimanded for beinc 2 minutes late, be threatened...very nasty attitude, stressed out people, not a relaxing place. For $20 more you can have a more peaceful hotel and a hot variety breakfast. Disappointed

Jaylene at the front desk was the best . Helped check in fast & easy . She was very helpful . No wait time at all . Will be staying here again . Food was delicious . All the maids have such a great attitude . Very recommend

Room is clean and consistent with Best Western Plus. At daybreak, the breakfast room staff is always smiling and attentive which kicks off the day. When I return to hotel at the night, Erick at the front desk is always quick to acknowledge and greet me. Very professional!

Easy check-in and able to do express so I could leave in morning. Had to pay for parking and was not advertised ($7). Overall, the hotel was a little outdated but the room was fine. Did not get breakfast as I left at 5am. Pool and spa outside but spa was not on and looked a little questionable. Good location and price but more for budget friendly types.

I stay at this hotel several times a month. My stays are always very positive and pleasant. The management is constantly improving the hotel and its amenities. Everything from a new (free) coffee machine in the lobby to currently painting the exterior of the building. All the employees are pleasant, professional and do a great job. I travel for a living and stay at hotels upwards of 150 nights a year. This hotel is a great value and a great place to stay and I highly recommend it.

Clean, great service. From reception open parking, close to check in, to front desk greeting, all was easy, smooth, and professional. Young lady at desk was excellent. She seemed new, but lacked nothing in attitude and performance.

The staff were all friendly and helpful, it made everything go smoothly. The room was comfortable and very clean. We enjoyed the breakfast which was nicely cooked with choices. There was a friendly atmosphere in the dining room which was very pleasant.

Booked by the travel agent I ended up in this hotel as I normally go to a Hilton. It's a clean and in good shape hotel. The rooms are clean & spatious and the beds are good. The breakfast is included and is fine. The staff is friendly and helpfull. Not much to do in the surroundings but Manhattan Beach is relitavely nearby. Downtown is a 20-45 minutes drive (depending on the traffic)

This was such a great experience. I was visiting LA for the first time with my boyfriend and didn't know where to stay, so we picked a hotel that was affordable for us. We were surprised at how nice and friendly the hotel staff was. The hotel itself was decorated so nicely for Christmas, the tree was so colorful and nice to look at. The front desk agent on the phone let us know that there was a shuttle service that does pick ups and drops from the airport and hotel which was so helpful. The driver Antonio was such a nice guy, he picked us up and was really friendly. He helped us with our heavy luggages and the young lady working at the front desk named Saghar was so helpful. She gave us so many recommendations for places near by to shop and eat. The check in process was such a breeze and she was able to answer all our questions about LA. Loved the breakfast it was filled with so many options and the worker Alma was so kind and professional. Overall I recommend this hotel for anyone that wants an affordable yet amazing service to come here.

I love BW South Bay! I do a park & Fly every time and Erick 9front desk manager) is awesome along with their shuttle drivers! Both Antonio and Oscar are the best! Always friendly, courteous on time and have even picked me up when we went to a "wrong" BW. Thank You Antonio!! We Really appreciate this hotel! Easy location, clean, helpful and yummy breakfast included. I recommend them to all who need a hotel for the night and get to LAX quick and easy.

Stayed here with my wife for 3 nights while we toured around LA, hollywood, redondo, and spent a day up at Six flags (relatively short drive considering traffic). It was actually very good for the price. Traffic in and out, and around town is a nightmare, but that's pretty much a given in LA and this part of town. I definitely recommend uber to get around town if youre not familiar/comfortable with the traffic conditions. As for the hotel itself, the room was nice and clean. Clearly has been aroud for a while but they have done a good job updating room furniture and amenities. The lobby and breakfast area looked great. Very clean. The front desk manager was also super professional and very friendly. Room had a fridge and coffee maker, and a small safe which was a big plus. One drawback we experienced was that our room had an adjoining door to the room nextdoor. That, along with the seemingly very thin walls left very little privacy noise-wise. Kind of luck of the draw as to who your neighbor will be (the first night, our neighbors were very loud and at one point even tried to open the adjoining door). We also noticed (on the second night) that our bedroom window was left open (from before we arrived) all day with our personal belongings easily accessible to any would-be theif. luckily we were on the second floor. The second floor ice machine was not working during our stay, and the elevator seemed to be barely operational. But these things happen. Also, a big disappointment for me was that the deadbolt on our door didnt line up with the frame slot and would not latch. I managed to let this go, relying on the electronic lock and the "U"-shaped door latch. Definitely something that should be addressed. All in all, its a good bang for your buck especially considering the rates of other hotels in the area. I would certainly consider staying here again with the one stipulation of being guaranteed a room without an adjoining door.

Best western is the greatest place on earth. I recommend everyone to be a member of best western plus I thought was just a hotel but it was more than I have imagined bring a friend stay many nights and you shall see.

I've been staying at this hotel on a regular basis and i've never met such an upstanding group of people, starting with the General Manger Akber, i;ve seen major changes in this property ever since Akber has taken over.The team is very very courteous, professional, uplifting, welcoming, friendly, helpful, attentive, motivated, effecient and loving. I really enjoy interacting with Hassan, this employee is a Jack of all trades and a Master of them all, Alma the employee that runs the excellent breakfast is amazingly wonderfully excellent, she's so kind and professional, most of all the food is delicious and her side kick Armida is just as friendly. This is a great place to stay, i always stay at this property, i love the jacuzzi and swimming pool, it's also close to everything, it's centrally located. This property is constantly improving more and more. Thank you very very much great team for everything, Darryl Fortenberry

Good bargain, kinda get what you pay for, no frills, little older but clean. Location decent, neighborhood a little sketch. Twice I was getting out car late and people were walking through the parking lot that were not staying at the hotel. Felt safe but didn't understand while others were walking through the lot. Bathroom small.

Excellent stay. Friendly staff. Hassin was a great manager, oscar was a great driver. The driver that took us airport from hotel was a great driver also. Room was extremely nice and clean thank you! We appreciate the wonderful service!!

Been staying at this hotel for many years and I have got to say that I have noticed major changes and improvements from previous years. The new staff is very kind and professional. The breakfast quality and taste have improved and the shuttle bus service is great as well. The rooms are cleaner and nicer than the past. New staff have mentioned a change of management and I have to say KUDOS to them. Will continue to stay here and tell all my friends.

Jaylynne was very nice person great customer service i would love to stay here she was the pic . We didn't expect its going to be that nice in big city like LA so it was great to stay in here and I recommend for others Thanks alot Jaylynne

Stayed 1 night because of a late flight. Had nice shuttle to and from the airport. Great room for the price a little outdate but clean. Good location with nice food around it. Customer service wasn't great lost item and never replied to looking for it. And was double charged for my room.

Front desk staff was incredibly helpful and knowledgeable about the area and hotel promotions. The hotel lobby was beautifully decorated for the season, and offered a welcoming and relaxing environment to hangout in.

Jaylene checked us in and was very professional also knew her job very well. She worked with me while I had preferences on my room choice. The stay was good no issues what so every and I'm very picky. The stay was peaceful and nice. I look forward to my next stay. Close to many places to eat and not to far from LAX. Nice area to stay in...

While hotel is not at LAX, shuttle runs every hour and was very convenient (4 mikes from LAX). Staff were very professional and courteous. We were offered the opportunity to go into breakfast room and get coffee and breakfast because our shuttle left at a few minutes before 6 am and breakfast didn't start until a little later. Overall, was a very pleasant stay!

Very CLEAN, friendly staff, & breakfast was a big money saver for the extended stay (and quite tasty for the value). The staff are very attentive. The area has so many restaurant and shopping options all within walking distance, so the location is ideal to meet the needs of even the most needy traveler. In-room fridge and microwave were a big BONUS!

I worked with Akber for my reservation who went above and beyond to make my stay comfortable and affordable. I had a late check in and the 24 hour shuttle driver and Christian (who checked us in) were both great. The next morning the shuttle even took us to the rental car lot to pick up our car. Great service!

This hotel is outstanding! The hotel has been renovated recently. The management at this property is really focused on the guests. The staff has a great attitude in what can we do for you. It starts when you check in. Jaylene welcomes every gust like they are a VIP. She is awesome! The hotel is older but it's latest renovation has made it new again. The breakfast is great! The rooms are clean! This is a great place at an affordable rate! I'll be back.

I went on a business trip and stayed in the suite at the Best Western Plus Hotel. The front desk receptionist by the name of Jaylene was extremely helpful and made it a very welcoming stay. I enjoyed my stay!

this hotel has many positive features and a few drawback. Overall a good deal for the money. We used this as a stay/park/fly situation so the free parking for the week we were gone was appreciated. The staff was efficient and courteous - especially he airport shuttle driver Jack who was a genius behind he wheel negotiating some rugged LAX traffic deftly and efficiently. The room was good enough, though one could hear neighbors talking at what seemed to be a normal volume (recommend using earplugs unless you are an exceptional sleeper). There is only one airport shuttle so check your timing or you may have to wait a bit. Fairly good free breakfast for such a reasonably priced hotel. Overall worth it.

This is a great place to stay! The staff is very professional, courteous and nice. I stay here several times a month and the rooms are always clean, the free WiFi is fast and the free breakfast has a wide variety of both hot and cold selections.

Our family really enjoyed our stay, rooms were comfortable and breakfast is a plus. Along with friendly staff. Our family would definitely recommend. Oh and the 24 hr shuttle to the airport is great and covient. The Extra rewards points are a great bonus.

I really enjoyed my stay at the Best Western, I want to start off by saying that their staff is amazing. They're extremely helpful and polite! As for parking it was great and spacious. I'm very impressed with the rooms they were well equipped and very clean. The breakfast was hands down my favorite it was so delicious. It's very affordable and you really can't beat the price. Overall my stay was wonderful I will definitely be coming back to this convenient location.

This hotel and room was clean with friendly service. It was very convenient to fast food and CVS. The area appeared to be safe with no concerns about walking to eat. The front desk staff spoke very clear English. They offered a free shuttle service too and from LAX - traveled every hour back and forth. Very convienient.

I was very impressed with Best Western. The facility was clean, the rooms were immaculate and the area was impressive. It was nice to have all we needed within walking distance!! Very professional staff and having the shuttle to the airport was very convenient and the driver was knowledgeable and orofessional.

Spent a couple of days here. Hotel was fabulous and couldn't find fault with it at all. It's also right next to the airport. Easy to get to the nearby attractions. I'd go back there for sure next time.

Our stay at the Lawndale Best Western Plus was awesome. Breakfast was great, with a lot of options. Enjoyed the pool, the housekeeping service was great too. Customer service from Christian was phenomenal. Thank you Christian for making our visit to LA a fun and memorable one. Christian is a keeper for sure!

This place is around 15 minute from the airport. They do have shuttle on prescribed timings. The hotel is not well cleaned and maintained inside. I did not like the smell inside. Inside the room was fairly ok. They could not not process my international cards and wanted cash as deposit. Some how managed it (They have an ATM at site). Beach is nearby. Room was small with minimum facilities. Refrigerator is there. Oven in reception for warming food. Staff is good and helpful. Better going higher floors to avoid the noise from cleaning staff and breakfast room. There are restaurants in 10 minute drive around. At LA rates this could be a budget hotel.

Excelent driver Antonio provided free transportation from LAX to hotel in nice and clean van. Very nice and clean room, comfortable beds,excellent breakfast. Front desk staff were helpful and hospitable. Nice pool.Thank you!

The hotel is ok. Not really what I would expect from a “plus” location. Room was fine, beds ok, pillows ok, no microwave. There was a musty smell throughout. Breakfast wasn't too good, and floors in the breakfast room were sticky. Customer service was efficient and friendly. The location could be described as somewhat sketchy. All in all, it was an ok stay for a decent price, but I wouldn't choose this location again.

Waited at airport for 90 minutes for an15 minute shuttle ride. They claimed traffic, but it took us 15 minutes to get back. Our son and family were unable to check in until we got there despite our credit card on file. They were very unhelpful at front desk

All the staff here are super friendly and helpful from the front desk to housekeeping to breakfast service! The beds are comfortable, the breakfast was great, we would definitely stay here again! Lots of shopping and restaurants within walking distance and the shuttle service from the airport was excellent

The stay was very comfortable. I stayed for a day on June 11th. The Hotel is little away from the city. Area around was quiet and enjoyed countryside of LA. Breakfast was good enough. The room had coffee m/c, dressing stand, iron box & table, bathroom amenities etc. Even hot water, coffee and tea was served at reception area.

This place is very well located , not far away from the airport and all around as restaurants and markets. S.not far away from Redondo beach , Manhatan beach and about fifty minutes to Little saigon. Easy to find.

I've written a previous review on this hotel and see improvements with service and a much better breakfast option rather than the older 3 (or 4) breakfast menu items served in an Asian restaurant which was hardly satisfying or filling! Now it's a full full blown breakfast with hot eggs, meats, waffles, pastries, etc., etc. it's great! However, the shuttle service from LAX was completely frustrating!! Called three times and you're placed on automatic hold music for about 5 minutes, then the phone will repeatedly ring on and on. It took 3 of these attempts and 20 minutes before someone finally picks up the phone. FRUSTRATING!! Then the hotel clerk mentions the driver will leave in about 10 min, and it'll take another 35 minutes before I could be picked up, and another 30 min to the hotel after/when the driver shows up. This advertised shuttle service sounds great in theory, but they really need to make it more practical! I called a friend for a ride!!!!! It was much, much faster.

Seemed short staff. Service calls were not answered Even when I called from my cell phone. Had to get get sheets myself. Staff was mad and not very friendly. This is the first time I had this experience with Best Western.

The rooms are very loudley. The Service is very, very bad. I sleep there now, but they doesnt help. I want a other room, but they doesnt want to hilp. The guys behind the frontdesk have a big mounth. Dont sleep here!!!!

The stay was very pleasant and the flowers were beautiful. I enjoyed the breakfast but wish it was a bit earlier due to we missed it quite a bit because of leaving out to visit with our customers before it opened.

I stay at hotels quite often for work and this was a very enjoyable stay. All the staff were friendly and courteous. I stayed at the Best Western for 3 nights and it meet all my needs. The hotel was very quiet and conveniently located. The lobby was nice, the room was clean, and the breakfast was delicious. The 24\\7 shuttle service was a plus. I will definitely be back.

I was surprised to find ear plugs in the bathroom when we entered the room. Around 3AM my kids and myself were woken up by people screaming with TV on at max volume in the room next door. Reported the problem at the reception at 4AM who said they would fix it but the noise continued until 5:30AM. That has been one of the most terrible night in an hotel ever. I understood the need for ear plugs. Beside this, we found the breakfast very good.

The customer service here is top notch. They take care of you and will accommodate any need. Easy to get around with their free shuttle too. They got a hot tub, not the best in the world but far away from the worst. Relaxing to come home to clean room.

I have stayed Monday through Friday at this hotel for over a year. Many of the amenities are broken or out of service, such as laundry, ice machines and elevator. The elevator is out of compliance as its certification was up in 2016. I have continued to stay here as they gave me a decent rate for weekdays. Now they are wanting to raise the rates and charge for parking. There are a fleet of vehicles stored in their parking lot that dont move which has caused difficulty trying to leave to work in the mornings due to double parking.

I've stayed at this hotel Monday-Friday for the last 14 months on business. Staff has generally been friendly however the hotel itself is again and not been given the care it needs. Drains in rooms are backed up and emit a terrible odor. I've had to cover them wet rags to get the smell to go away. The ice machine is broke most weeks. The laundry facility has been out of order for a month minimum. The pool area isn't locked at random people are allowed to come and go as they please(the hotel isn't located in the greatest of neighborhoods). The spa filtration system is faulty also and leaves the water dirty and omits an odor as well. Lastly, the elevator was out of compliance for 6-7 months minimum is 2018. I was informed they were going to be raising the rates upon this check in and I will not be back. I was already in the process to locate another place to stay during my business in Los Angeles and this was the final straw. I do not recommend anyone staying here because the best western reputation isn't held up here. The staff is friendly and the bed is comfortable but outside of that a motel would be a better fit for the money.

Clean hotel with quality furnishings and a full breakfast. Check-in and out were friendly, and the rates made the stay a good value in the middle price range. I was above the pool, which meant some noise in the evening, so there is a location tip, if you want one.

I had three bags and not only did the men not offer to assist me, but they failed to inform me that there were carts I could use to take all my bags to the room without struggling. The staff was inconsiderate and impolite, the room mediocre, and the breakfast was marginal. I bet if I were a Caucasian woman I would have been treated better and helped. I felt discriminated.

The hotel was clean. Whoever manages this place is doing a good job. It was in a decent area. All of the staff was very nice. I will definitely stay here again if I'm in the area. There was plenty of parking and it was close to shopping

Stay 1 night 12/27 in Room 240. Nothing special in room and around hotel. But this hotel serve hot free breakfast is great, it includes some oriental breakfast items. Many restaurants nearby in just walking distance.

This hotel is nearby LAX and offers free LAX shuttle 24/7 which is very thoughtful for a few-days-stay-over in Los Angeles. All the employee are very friendly and helpful from shuttle drivers to front desk clerks. The room is comfortable and very clean. There are a lot of restaurants around hotel area.from America, Mexican, Chinese, Greek, India, Vietnamese, Peruvian, Japanese...... .

I booked via priceline because the rating was pretty high (I use express deals so don't know the exact hotel I'll be staying at. Like some of the other reviewers I was subject to noise because of other patrons who had their TVs up high, flushing toilets and conversations. The walls are paper thin. Also I had ants in my bathroom. I was exhausted and had already unpacked and so didn't wish to move. I was only there two nights. I could definitely see why they left ear plugs for guests. Free parking was nice, and the mexican resaturant next door is very handy and they are very friendly and food is pretty good.

the area is wonderful and the staff is amazing. and that mr johnson will keep you in stiches with his humor...the breakfast is very nice and filling as well... a great hotle i would tell all my friends

The hotel room that was given to me at best western South Bay had bed bugs. I was bit on my legs and my arm. This puts my health at risk since I was bit. The room window was cracked. The hotel was aware of that. This alarmed me because I rented the room for my 8 year old daughter and I. The room was unsanitary and unsafe. After seeing the bed bug I checked around the bed. I found blood stains on the mattress from the bed bugs. The room had mold growing every in the bathroom. The caulking was black due to the mold. The shower mat had mold stains on the bottom. I've never been to big chain hotel this disgusting before. That hotel clearly displayed that it was for the money rather than the people. My previous experience at best Western Dana point was amazing. I wasn't expecting this disappointment from a best western plus location. After alerting the front desk I was offered another room which I declined. I was then offered a refund. They told me it would take 1-2 business days to process. I agreed to the refund. The manager Keith johnson said he was in the phone with the merchant to get the funds pushed so I could have my refund back for the horrible experience I just had. The funds never popped up so the hotel agreed to give me a refund and pay for my stay at another best Western close by to the performing arts center my daughter was performing all week. I was able to stay at the redondo Beach best Western with no problems. This hotel was so clean! Night and day! After my stay there the refund still didnt process. I contacted mr johnson and he notified me that I wasn't getting the refund because they paid for the room at the other hotel. Which wasn't the agreement. I was lied to and tricked so I wouldn't call corporate and notify them or others about the issues I had.

So this hotel was a AAA selection recommended as a higher star rating. The room had a toilet running sound in the wall but nobody was flushing. Staff offered the room next door. Same thing flushing toilet sound in the wall. Management took 3 hours to come up with a plan. The staff were unable to articulate understanding of English language. They didn't have interest or time to solve or care about the noise. I was there as a nurse for a hospice patient who was doing of her bucket list items. The hotel experience part of this was awful and could have ruined her trip.

Spent a night just to relax and the hotel is really convenient and clean. Nice beds and the breakfast was good and a lot of selection. Will recommend to friends and family. Friendly staff, easy check in and out.

The Hotel itself is fine, the Free shuttle there is around 30 mins without traffic. If you fly during LA rush hour or-and traffic issues it can take up to 2-3 hours to get to airport. AVIOD early morning or 3-7pm flights. We waited 1.5 hour at Airport for shuttle back to hotel. In Hotel's defense, its not the drivers fault, he was great! LA traffic is just horrible at times. I would not stay here again as a part of "Park and Fly" package" at a budget rate, there are many other hotels for the same price or a little more but way more convenient.

Rooms smell a bit musty but it is not over bearing. Room was quiet so we got a great night of sleep each night we were there. Breakfast is excellent with a wide variety of items. Great mom and pop Mexican restaurant next door. Staff is very friendly and quick to resolve any issues.

We had a terrible experience. Not only was it 1-2 hours from anywhere with the traffic but the staff was not very accommodating. Also the key cards stop working every day and we had to go to the front desk every night to get new ones??? I left my cell phone behind and it has been A STRUGGLE to get it back. The language barriers have made it extremely difficult but also, it's like they had been holding it hostage. We are from Seattle and were almost to San Francisco when we realized we left it and they guy who answered didn't understand what we were saying and didn't help us so we asked to talk to a manager and the guy said they would call back. Finally when they called back, the manager says it's against policy to mail anything and that we have to physically come and pick it up. (we stayed at another BWP the next night and their manager said that that was BS). LUCKILY we had some coworkers in the area who went to go pick it up but when they tried to get it back, the guy had no idea what they were asking it it took THIRTY minutes for them to locate the phone. So I do NOT recommend this hotel. it is a shame to the BWP name.

This has been the best hotel so far , in Jan I came to to LA after finding really cheap tickets on Delta, and subsequently did it again and again. The first time I stayed at the Baymont that is actually only 2 hotels down from BW after having a bad time the first time I should have changed hotels but didn't. :( . Best Western in California is good for the price honestly just to it being a little more upscale but different states different things since I'm from Florida. The staff was always sweet , the house keeping staff polite and although there are no microwaves in the room they offered to do it for me. There are multiple restaurants and stores but traffic is terrible well I guess normal for California. Loved the bed the laundry ,fitness center My issues were small ,noise fromthe room next to me, walls are thin, also a non pork meat item would be nice.So overall would stay at Best Western again.

This hotel was a pleasant surprise. It was clean and very comfortable. Biggest plus was it's one of the very few hotels with free parking. Free breakfast was good, and convenient location to stores, food and shopping. Will Stay there again for sure.

We did a park and fly and stayed at this hotel the night before our trip and the night we got back. Our rooms were clean, quiet, beds were comfy. The free breakfast was good. The free airport shuttle was a plus!

I have been at this hotel for one night.i joined Take tours a Chinese tour company for 7 days West coast USA tour.hotel is good.room is very specious.near it you can find Indian food restaurant.hotel runs by Chinese team.

This hotel is near to LAX Airport with shuttle service. Rooms are big and staff is helpful. Morning breakfast is enough to enjoy. I recommend this hotel if you want to stay nearby airport. All the best

We needed an inexpensive hotel to stay one night after arriving at LAX and booking a Princess cruise ship the next day. This hotel did the trick. They provide a shuttle to the hotel from LAX, you have to call the hotel to have the shuttle come and the wait was not long. The hotel is in the middle of a Hispanic community that appears to be clean and safe. There were two grocery stores close by and a CVS. There were several restaurants within walking distance. The room was clean and the bed was comfortable. The hallway did have a smell of cleaning fluid. The staff was fine. The Breakfast was similiar to a hotel breakfast bar with a variety of hotel breakfast food. The hotel met our needs

But room was clean, free breakfast was decent, location was good for me. I liked the liquid soap, shampoo, conditioner dispensers. They have me a complimentary shaving cream when I found out the one I brought fizzled out. It was a good price compared to anything else in area of short drive to LAX.

It was a nice hotel. And the bed was very comfortable. Just there was a bad smell (like old building) on the hall. Maybe there is a problem on the aeration system, but i doesn't matter. The staff friendly.It is so close to LA airport. Parking was free with easy access to the room. Breakfast was simple but sufficient. Btw they don't put honey for breakfast but if you want, they will bring you :)

DO NOT STAY HERE. THEY LEAVE THE BACK DOOR PROPPED OPEN UNTIL 10:00 AT NIGHT!!! Please do yourself a favor and do not stay at this hotel. I thought, we just need a place to sleep at night, not a luxury hotel, how bad can it be? Boy was I wrong. This place is a complete dump. The first room they sent us to smelled of smoke so bad we had to move. The elevator area reeked of marijuana, and there's a big sign outside telling people it is prohibited (the fact that they even need the sign tells you all you need to know). Here's the worst part - they leave the back door propped open until 10:00 PM (it's manager's policy...what??!??!). This door is by the pool, and they said visitors need to have access. There is a hotel card swipe available to open the door, but no, they can't shut the door because the visitors don't have those. WHY IS THE CONVENIENCE OF GUESTS' VISITORS MORE IMPORTANT THAN THE SAFETY OF THE PAYING GUESTS?!? This hotel is NOT in a good location, and with the state of the world today, there should not be doors wide open for anyone to walk into (despite the hotel telling me there was security on the grounds. We were outside several times - what security???) Trying to deal with the man at the front desk was a nightmare and resulted in nothing but frustration. DO. NOT. STAY. HERE.

We stayed here because it seems every hotel was busy. This Best Western is an okay hotel. More Pros than Coms. Our room was clean and comfortable. The shower gel and shampoo rack in the bathrooms either need to go or they need to fix them where they work. I couldn't get enough shampoo or body was to even use it. I'm glad I brought my own stuff. The beds and pillows were comfortable. The pool is nice to ha e but small. When this hotel is busy it's hard to find a place by the pool. The hotel was very courteous and helped in any way they could. You can't wash after 10pm To noisy for residents. Breakfast was great. Location was great.

We stayed here one night and the room was comfortable. However, I left my sunglasses in the room and immediately called. They found it and said they would leave it at the front desk for me. I called again and left a message for them to mail it to me at my expense. NO RESPONSE. I called again and the man who picked up the phone rudely said there were no sunglasses, as if I was lying. I told him that the last receptionist whom I spoke with handled it and left it at the front with my name. He didn't care and transferred me to housekeeping. The lady did not speak english, said a few words, and hung up. I called back again and explained to the SAME receptionist that housekeeping hung up on me. HE TRANSFERRED ME BACK AND SHE HUNG UP ON ME AGAIN! So I lost my designer sunglasses. I tried contacting their head office customer service. Terrible! Unprofessional!

breakfast is hot, has a lot of breakfast, the place is clean and the lady who attends breakfast is really lovely and very kind. I definitely come back again..the location perfect really close at airport.

Clean and tidy - looks like like a regular motel from the outside, but the rooms are top notch inside. Clean bed, towels, bath - we stayed in some fancy hotels in Vegas that could take lessons from this Best Western - got more than we payed for.

Receptions and Managers really rude. Dirty and breakfast is lousy is can be. Disgusting breakfast and they hide them frozen yogurt. When is asks they give you and we can't choose which flavor too. Weird. Don't book room there it's really not worth it!!!!!!! Horrible horrible place ever!!!!!!!. Elevator is drop all of sudden and make weird sounds. Scary!!!!. Price is to high for this hotel and can't be 3 star.

I wanted somewhere close to LAX with free WiFi / parking/ breakfast and this fit the bill. Some reviews had me concerned but I found the free WiFi strong and fast, and no sign of pests. The room was clean and the bathroom looked mostly refreshed but there was black mold under the counter lip and water damage on the wall. No problems for us though. I never did get to try breakfast but the parking lot was large and easy access to the freeway reaffirmed my choice. Try the Fiesta Mariscos next door for a casual or takeout shrimp dish. Checkin was efficient and staffed at all hours.

If you are shopping for a budget hotel (usually price is paramount) then Best Western would appear to be one of your better bets. Having stayed at all three Best Westerns around LAX, I would say that my experiences have been generally positive. In the case of the establishment in Lawndale, for reasons to boring to discuss, I recently found myself staying there on three separate occasions within a month's time. The result was anything but consistent. When it was good, it was very good. But when it was bad, it was disappointing. My first stay was by far the best. For reasons unknown, I was given a very large room, more of a genuine suite, with two large televisions, a separate seating area completel with kitchen sink. Located at the back of the building (the odd numbered rooms on the second floor) it provided a very comfortable overnight stay. The second time however I was provided with a room down the same corridor but on the even numbered side of the hall. The room was of standard size though much smaller than my previous one. The third visit was disappointing. The room was by the highway in the front of the building and of a size inbetween the two other rooms. But this time a call to me had trouble getting through because initially the front desk claimed I wasn't there and then connected my friend to the wrong room. But the real trouble hear was that a requested wake up call never came through. To me this is the worst fault of any airport hotel. It can mean missing a flight and being stranded. Fortunately I woke up on my own and was able to hustle and get to the airport on time. One major issue about staying at this establishment is its distance from the airport. Traffic can make the shuttle trip unhappily extended. If traffic is light the time is about 10-15 minutes. But in heavy traffic the time can be 25-30 minutes. My third stay I had to wait 30 minutes for the shuttle to arrive and then another 25 minutes for it to make it to the motel. So if you are going to use the shuttle make sure you phone as soon as you get your luggage if not before. Included breakfast is what you can expect at a budget hotel. The only oddity is the fascination here with mechanizing as many parts of the process as possible. The surrounding area is mostly nondescript with the usual fast food outlets and Starbucks in walking distance.

This is what I got from 1/4--1/8/2018 while I stay in this hotel! And I was told by manager that they have no responsibility for this issue! On 1/6, I told them to change a room, after that, I had not gotten any biting. In this case, who has responsibility for this issue.

Overall good experience. The park and fly option worked well for us. Timely trip to and from LAX. Main negative was that he WiFi was useless during our stay. The new included breakfast had a nice variety of items, although they are still working out some of the kinks as a few of the hot items were empty when we went to breakfast (8 am).

Have stayed at BWPSB several times and unfortunately this place has the worst internet service I have ever encountered. Frequent drops, especially on the busy street side of the hotel; impossible to get on in lobby, in-hotel restaurant and rooms on the street side. Noisy with streetside traffic. Rest of hotel fine. Breakfast—waffle was good, juice watered down, eggs mushy, not much else to write home about. Quality needs to improve. On a bright side, all staff , including front-desk and housekeeping are extremely pleasant. Shuttle drivers give excellent service and very safe. Clean rooms. Pool is terrific.

This budget hotel is 7 miles from Los Angeles International Airport. The furnished rooms and with poor free WiFi, mini fridge, flat-screen TVs, and tea and coffeemakers. The hotel is very neat and clean mainly bathroom and toilet A laid-back restaurant serves American and international cuisine. It provides a free airport shuttle.

We stayed here in July 2017 with Taketour group. Their shuttle picked us from LA airport. Smooth check in. Nice well maintained big family rooms with all facilities LED, Refrigerator,Coffee machine. Bathroom was nice. Reception & lounge area very good. There is a coffee machine in lounge also. Staff courteous. Stay was peaceful, nice sleep. Near to hotel there are many restaurants. Breakfast - Although free but it was very limited fixed in quantity as well as quality rather gives a feeling of rationed. They were offering a plate of items +coffee or milk or juice etc. Overall a nice stay

Stayed at this hotel from 24/02/18 to 03/03/18 and found all to be very good, This was the second time I have stayed at the hotel and all as good as I remember, must firstly thank Noel Azurin for all his help regarding payment - one of the reasons I stay here is because the hotel allows payment over a number of months before my stay via my credit card so that when I check in the room is payed, as before room excellent, staff lovely and most helpful, restaurant excellent, jury out on new breakfast room as only opened in last two days of my stay, pool and hot tub excellent - all in all really, really good and will be returning.

Rooms have been refurbished nicely. Front desk staff was very friendly, better than some past stays here. Elevators were out, and lugging suitcases to 3rd floor(which were packed for a two and half week trip) was NOT fun. Desk staff helped and were apologetic. Not their fault. Rooms were clean. Breakfast is poor, with not friendly service. Bagged one to go is better than what is offered. Not on a par w/ other Best Westerns. Why do we return; convenience to LAX.

This hotel is ok but the building is old. It is not up to par with other Best Western Plus hotel that I have stayed at. I am a Gold Elite club member and I wasn't given my choice of Bonus Points of Thank You gift upon arrival like at other Plus hotels. You can't get a doughnut or pastry of any kind unless you get seated at the in house restaurant. The coffee in the lobby was nasty and I could not get it to taste right with loads of sugar and creme. The walls are thin and you can hear noised from the other rooms very well. This hotel needs serious upgrading.

The place is comfortable, rooms have been refurnished quite recently but the hotel is old. Corridors need upgrade. Walls are paper thin. Very noisy. Wifi cuts constantly and breakfast is unacceptable. 4 choices of the same thing. Scrambled eggs, with hash, or sausage or etc. Looks like something you would get in prison.

Ok So what you been to one best Western you've basically been to all Best Westerns- so the bottom line is you chose to stay here because you're on a budget which is OK more money to play with :) The reason why I like this best Western is because it's conveniently located near the freeways. You have a Starbucks right next-door and a Wienerschnitzel down the street you have a really cool ice cream joint called rolling zone. Everything is on the Main Street of Hawthorne. There is a mall about 10 minutes away ( drive). If you want to go to the beach you would take Maureen all the way down about 15 to 20 minute drive. There is also a Walmart Trader Joe's and a fancy grocery store Bristol farms that is also nearby.

The staff at this hotel are outstanding. They make you feel welcome and are very helpful. The rooms have been renovated and are nice enough. The breakfast is not that great as the restaurant offers 4 choices of meals. No juice is offered and meal was served cold. It is close to the airport and we did not feel there was a security risk parking our car overnight.

I checked in to this hotel on the 1st of January for a 3 nights stay, which i had to cancel after 1 night. hotel is very clean and staff were extremly helpfull and polite, room was excellent and spacious, the pool and spa were very nice and clean. I had some minor issues with this hotel: The location which i thought it was close to the beach, it takes like a half hour drive if there is some traffic. the price was very reasonable. you can park your car free but there is a big sign that says "Park at your own risk" !! while other hotel offer security to their premises. Breakfast was included, but it was served at a chinese restaurant rented at the hotel, they offer you for choice of plates with very very small quantities, and when i asked for an orange juice and coffee, the lady almost screamed at me saying: "ONE DRINK ONLY" !!. the neighbourhood at night is not secure, so if you are looking for a nice stay and a clean hotel for a short period then i would recommend it, but return early at night!

Hotel Location is near LAX airport. If you drop here one night then fly back, the location is good. Beds are clean. sleep quality is good. Breakfast OK but restaurant is small. some tour stay here, taking breakfast feel crowed. Value for the hotel is Average.

Tracey was nice and helpful. Checking in was easy. Got room 205. When we got to the room the maintenance guy was fixing the door lock. Got a replacement room 202. It was fine and dandy till 3rd floor guess checked in. I was ok with dated room, the broken counter and broken tiles in the washroom. I'm not happy with the thin floors this hotels has. I can hear every steps the upstairs couple was doing. They were up and piecing around till 2 am. As they walk, the floor would crack and creek. Their shower was loud as f.$r.ack! Today Dec 20th 2017 at 1am. I asked front desk top put us into another room. He told me he doesn't have access to the system to put us into another room. (Wtf!). I guess we are stuck in hell. If you are unlucky to get a room below 3rd floor, you are f'ed. I think a good night sleep out weighs all the perks this hotel provides. I don't recommend staying here if you are a light sleeper. Thin walls and thin floors will ruin your night. Maybe you think you can just get up early and have breakfast. You might as well walk down the block and go to Macdonald's. Not comparable to other BW hotels that offer breakfast. I will not stay here again.

I stayed here for 2 nights and I had some bitter experience especially during breakfast, TV and Jacuzzi. The room was pretty neat other than that rest everything were bad. Coming to breakfast, the restaurant people were very rude in serving, first I asked for a well toasted bread and all I got was a white bread sliced in two not toasted. Pancakes were rubber and spongy, served half a hash brown, when I asked for second serving of drink, the waitress refused to serve. This happened on both the days. The coffee machine next to receptionist was always out of coffee. Next TV, had a universal remote, which made life miserable because, we were not able to browse through the TV guide and know which channels to watch. and at last Jacuzzi, was very dirty and the water wasn't hot at all, it was just a lukewarm water.

Was average accommodation, but close to shopping centres, beaches and within 45 minutes or less to major attractions. Onsite parking and internet access very good. Choice of breakfast limited to four very similar meals. Not enough choice for those with lengthy stays. Staff friendly when seen

This is not the type of best western plus . It's worst than a regular best western . rude and unprofessional front desk employee . Breakfast horrible . I don't recomend this best western pick another one in the area

The staff was very courteousness very helpful, checkout was very rapid and its very close to LAX Airport They have shuttle too. Lots of restaurants near by, there is a restaurant on the premises. I recommend if you are in the area try this location,

we were very pleased with the stay/fly program. The room is very clean, and remodeled. We left before the breakfast was set up, but they did give us a bagged breakfast. Everyone was helpful. There is a good restaurant attached to the hotel with late hours. It is a few miles from the airport, so depending upon traffic hours-the airport to hotel ride may be 15 min or double that. (the hallways could use a bit of a cleaning, but the room was great)

I am a female and was traveling alone so I liked that this hotel had a free airport shuttle and a restaurant attached. I felt relatively safe in this neighborhood. The shuttle picked me up within 3 minutes of me calling the hotel. The staff was friendly and accommodating. The restaurant is convenient and the food was decent and decently priced. The lobby looks a bit dated but the room was updated and large and clean. Street outside was noisy and the AC was a bit noisy as well.

From check-in to check-out, this was a hassle-free, relaxing stay. Even though the hotel is located on a pretty busy street, inside it was very quiet, They beds are SO comfortable AND they have the best pillows ever!

Good cheap hotel close to LAX with free shuttle service, Downside is public transport option to downtown LA is not easy with 1 bus and 3 metro trains. Uber option is good at $20-30. Staff is friendly, breakfast is good but limited choice

Close to the airport which was important for us. Good location 10 min drive from the beach. Restaurant staff super nice but the check in people could be a bit more helpful and smile more often. Rooms ok.

This BW is ok if you are just in need of a place to stay somewhat central to Long Beach and LA. Room is spare and a little suspect in cleanliness and security, no ambience, staff decent enough but it's in the middle of Los Angeles so don't expect gracious over-the-top courtesy. Free breakfast about what you expect from this kind of stay, edible but that's about it. Bed tolerable, noisy a/c, etc. Not a resort stay, but didn't expect one.

The hotel is a bit dated, rooms are clean, the breakfast is ok if you don't like to eat. Better off going somewhere else if your hungry! Good price for park and ride if your flying out, the staff makes up for all of hotel failures! Very friendly and helpful.

This place is a hidden gem, centrally located right off the 405 and less then 10 min away to LAX. Used my points for a free room and Rick at the front desk graciously upgraded me to a suite ( as I'm a diamond member). Rick was also helpful with explaining the computer room printing of boarding passes(free for hotel guests) and throwing in a couple bottles of water to boot, this is customer service!!!! There is a great Vietnamese restaurant down the street called Saigon Dish that is dang good!!! Thank you BWSBH for and excellent stay!!!!!

i can't say enough about this place. awesome staff-honestly. any chance that i'm out that way i do try to book here BUT they sell out so quickly. the rooms are nice, no wifi cut offs, OUT OF ALL THE PLACES I'VE EVER BEEN and i can promise you:i've been to cottages, hotels, inn's all over the world.....the best beds' ever hands down have been at this location. i'm really into the wifi connection, pillow sizes and bed feel, working signal for the tv AND QUIET ROOM. the sitting/meeting area is just as equally as important to me. awesome restaurant-you get a real breakfast here.

My family and I stayed at this hotel for a week while we did a SoCal vacation. It is great. Centrally located and close to the beaches, Disneyland, Hollywood, and LAX. Was perfect location for visiting most of the major landmarks and vacay spots. Great staff and the restaurant in the lobby was a wonderful surprise.

Very excellent service. I was not shown on reservation when it was check in time and they gave me the best service. Nice people good area to stay around close to LAX air port and can drive to different beaches. Will be looking into this hotel again!

We had two stays at the Best Western Hotel South Bay. We even left our car there. They were very helpful! We will stay there again in the future. The restaurant is very good, and convenient. The shuttle driver is very helpful, and friendly.

All the staff was so friendly and took great care of you. This hotel has a lot of great services such as a small gym, restaurant, computer room, and laundry room. They also have a shuttle van that takes you to the airport and picks you up. I recommend to take your family here or for business. The people here always treated my family with respect and the man that took us to the airport on a Best Western van was super talkative and made our trip even better.

Rooms are spacious and well maintained Reception staff is very cooperative and friendly Very far from down town, public transport (bus) took TWO hours to reach down town Breakfast is horrible, avoid it if you can even though it's complimentary. Just to mention, one get choice between tea or coffee or juice. I opted for juice which was poured into coffee cup. Pancake was chewy and not hot at all

This hotel is the worst hotel we ever stayed in. It smells of dirt, breakfast was awful and in a bad location. The pool had green film in it and the photos on the website do not portray what the hotel truly looks like. Room was old and needs renovating!!!

I flew into LA really late (or early) into the night. (Around 12am) the hotel we original went to, gave us a really poor room. It was reaching 1:30 and we needed to switch. We decided to check Best Western and thankfully they had two-bed room for the night! Thankfully the room was also available for the rest of our stay! Comfy bed and pillows! Wonderful shower and eco friendly shampoo+conditioner

A Clean,comfortable older style hotel near the airport. The staff are helpful and friendly. We were flying out early the next day so the supplied breakfast to go plus a free shuttle 5am to the airport was very welcome. The shuttle was very professional and runs an hourly service. I wish we had known about the shuttle availability and booked it for our arrival. Probably through the hotel.

Really nice comfortable beds. Spacious rooms. Good wifi. Staff are lovely and friendly. After that, it's a standard motel. Parking is plentiful so you shouldn't have problems getting a space. Nothing really around (other than some fast food places) but Uber's to most places are cheap so just find a place on trip advisor to go before heading out.

The front desk staff were always warm and kind to me when I came by. I forgot to pack a toothbrush and was personally delivered one to my room in under 10 minutes. Appreciated the hospitality. In-room internet worked well, and the free breakfast was helpful for my group's budget.

We stayed at Best Western in Lawndale on Hawthorn Blvd, though this hotel is dated, the rooms have been remodelled and it is a well kept and well maintained hotel. The staff are very friendly and check in was a quick and easy. The restaurant is very good value for money and the food is pretty good. This hotel is located in a safe area and you won't have an issue walking around during the day. There is a CVS Pharmacy pretty much across the road and there is an excellent supermarket not more then a 3 minute walk from the hotel. There is a Jack in the Box right across from the hotel. The room we stayed was very clean and the tv has about 30 channels to watch. The hotel has free WiFi and a free bus shuttle service to and from LAX Airport. All in all fantastic hotel with great value for money. I highly recommanded this hotel.

All new furniture, extremely convenient locations. There is wonderful free breakfast and shuttle to LAX. I had a great time staying over in between business travels. There is a jacuzzi and swimming pool that I really enjoyed and the staff was extremely helpful and friendly. I definitely recommend staying at this best western. Great deal!!

We were running in late trying to find a place to stay near Los Angeles International Airport, coming from Disneyland. Plenty of free parking, complimentary lemon water and coffee in lobby. Hotel seems makeshift: while hotel staff are working on renovation projects, things aren't put away. Boxes in the hallways, low ceilings, you can hear yourself walk to your room, doors slam really hard, trip on door jams. Entire lobby and first floor smells like a Chinese restaurant. You can hear the power room of the elevator, you have to push the "up" button" to get down, and there's randomly discarded items (as if in the middle of DIY projects that have been postponed). Chinese restaurant is part of the hotel, but it seems only for hotel guests (I guess you can walk-in from the outside, but there is no public entrance for the restaurant). Chinese restaurant is where guests have free breakfast in the morning, selecting from 4 breakfast types. I think it was a good touch to offer a Chinese breakfast. Breakfast was okay (a little chewy on the pancakes). One meeting room and it appears to be "hobbyist" looking. Fitness "center" looks like an after thought. Property is okay (I would rate a 2.5), nice outdoor pool and whirlpool area (in parking lot), but owners seem to have a genuine care for guests.

Great place to stay if you're travelling on a budget. The hotel represents excellent value for money and the staff and facilities were great. The location of the hotel is about 15 minutes from LAX but the surrounding area is not that great, not many bars or restaurants that are walkable but if you have a car then there are plenty within a 10 minute drive. The pool area is really nice and there is a chair lift by the pool and hot tub to help disabled guests to get into both. The hotel decor is a little "tired" but that doesn't take away the fact that it's a great value place to stay.

Spent two nights and had everything I needed. The room was very clean, quiet and comfortable. Parking was free with easy access to the room. Great location convenient to airport, beach towns and restaurants.

The cheap price isn't a deal, it really is a cheap motel. It does not deserve the Best Western Plus title. The shower grout was moldy. The room smelled dank. The air conditioner is on a senor, so when everyone in the room is asleep the a/c turns off until someone moves. One of the lamps in the room was broken. I had reserved a roll away bed. When I got there I was told I could not have a roll away bed. They said the room had a pull out sofa. The pull out sofa mattress was a two inch foam pad. Worst pull out couch ever!!!!! The second floor ice machine and vending machine was broken. The elevator closest to the lobby only worked occasionally. We asked for two extra pillows and were told they didn't have any extra pillows. The Continental breakfast was a choose from four choices on a menu breakfast. If you're a "I only want toast for breakfast kind of person you're out of luck; you have to get just what is on the menu. When we came back to our room the second night after being gone all day we found the cleaning staff had left our door ajar. Luckily no one went into the room and took our belongings. Honestly, pay a little more for a good hotel; this is not it!. The only reason I gave it two stars is because it has a parking lot.

Free shuttle, Excellent Restaurant inside.Close to LAX airport and close to Manhattan Beach.The restaurant crew were very nice and polite. Excelente servicio,Buen restaurante dentro del hotel, buen desayuno gratis

I loved the hospitality making me always feel comfortable. The manager(Keith) is always on staff to make sure everything runs smooth and he is also, very personal and friendly as well as the other staff. That is why I keep choosing the BW in Lawndale it is the only one that is like that..

place was clean and staff were helpful and friendly. Place was older but looked like it was being remodeled. The restaurant was amazing and 24 hours get the Cubian sandwich it was delicious. We would definitely stay there again especially for the restaurant.

Couldn't have been more sweet, giving me directions to a function I was attending along with a helpful map, ensuring parking in car park and facilitating an early check in. Located just near the fort in city(perfect location),the hotel is clean and provides u great hospitality.The hotel owner Mr.Mukesh is very helpful and will guide u throughout your stay.The staffs were very helpful.The hotel provides u almost every facilities from good rooms to desert safari,jeep safari,camel safari and tent stay. The rooftop cafeteria of hotel was great.wen i say food was great(i mean it :))Overall experience was awesome.I'll recommend dis hotel to every couple and families:). You wont regret,just be there:)

I was really impressed by the staff at the arrival. Kind and helpful. Not so quiet but the ear plug works. My big disappointment was in the plate ! Wow ! Breakfast efficient hi hi hi ! Not much in quantity and quick for another party !

Good value for price. Nice Pool/Spa.. Staff friendly and helpful. Metro nearby for easy access to downtown LA sites. Relatively quiet. Stayed there just before 4th of July. Bed firm and comfortable. Booked in advance of trip so got a good price.

We stayed for a week as part of our honeymoon. After arriving we had to change room as the safety deposit box didn't work and had to try 4 other rooms till we found one that worked however this was dealt with very well by the reception desk. The breakfast was terrible and that put us off using the restaurant for dinner, however after 4 days we found we could upgrade the breakfast for a small cost and when we did try the restaurant for dinner it was very good. The hotel is good and it has a lovely pool and spa to unwind in after long days out. There is also a laundry room which is handy if you need to freshen up any clothes. The room we had was kept clean and well spacious. Parking was also easily accessible. We would recommend this hotel to anyone looking for a cheaper hotel than one in downtown or Hollywood area. It does take a little longer to get anywhere but the hotel is easily accessible from the highway.

A lower end hotel esp for business travelers (might be average or a little better for vacation). Various problems during stay that affect business travelers. Very poor Internet connection in the room. The "computer room" was really only set up for surfing the Internet. The printer that was in there was not installed on the computers and could not be installed due to no drivers. The printer that was installed on the computers was accepting print jobs, but not physically present. One of the computers need the MS OS to be re-activated as it said it wasn't genuine.

This is my home away from home. Excellent staff, clean comfortable rooms. In a very nice neighborhood. Great value for the price. Recommend it to anyone not looking to spend 3 or 4 hundred dollars a night.

I asked the front desk to take the to go breakfast. He checked on the screen and then asked me to give him the proof which was green cards, otherwise, he could not give me the to go breakfast. I am pretty sure that when I checked in, the staff at the front desk did not give those to me. He kept saying that it showed the staff gave the proof to me based on what he saw on the screen. What's more, if we still want to have the food, we had to pay. I thought it was the front desk from last night's fault that he forgot to give the proof of having breakfast to me. What made me really mad was that the front desk who i talked to said that I was so RUDE!!! Exo me??? It was you guys' fault and I was asking for what I supposed to have. I will NOT RECOMMEND you to book this hotel. You paid a lot but the room and service are awful.

I stayed here for a couple nights on a business trip and had a good experience worth writing about. My room was tidy, clean, comfortable and quiet. Front desk employees were very kind and accommodating. Appreciated the computer room with printer and restaurant within the hotel so I didn't have to travel outside to eat before meetings. Lastly, the free shuttle service from LAX and back was great and another way to save money. All in all, great value and comfortable accommodations for the price I paid.

My room was clean. The bed was comfortable. I had a perfect night's sleep. My room was very nice and quiet. The temperature was exactly what I wanted. The entire staff was very nice and accommodating. I will choose this hotel anytime I am in this area. Thank you.

Just off the plane, good first night stay before moving on our travels. Clean, comfortable & spacious room, comfortable beds made for a good nights sleep. We used the hot tub before heading to bed, lovely & hot, the perfect thing before bed - the pool was icy cold. Breakfast was a little odd, you got given a menu & you could choose either picture A, B, C or D with tea, coffee or juice but edible.

I don't think I have ever given a hotel poor rating but I felt this one is well deserved. We arrived quite late at night for an early morning flight from LAX. The hotel is not too far from LAX and offers a free hourly shuttle, which is probably the only great feature of this property! The rooms are extremely outdated and the carpet in the hallway is quite dirty. The rooms reminded us of cheap and old motels which is exactly what this property is. We just felt uncomfortable staying there and would not have stayed more than a night of it wasn't for our flight early next morning. The breakfast was included but you get to choose from 4 options and the quantities were fairly small. When we wanted to book the shuttle for the airport, they didn't have one at that hour due to the fact that their shuttle takes guests to the cruise terminal. We were waiting to order the taxi when the manager decided to give us a lift to the airport since he had to pick other guests! That was really kind of him and was the best experience we had at this hotel. Unfortunately, it didn't do much to change our impression of the property itself and hence the poor rating!

Close to shopping and food within driving distance. Affordable and clean just expect the WOW factor, noticed some clutter do to renovation but not bad, pool decks had numerous bird droppings. The free breakfast was good however you were limited to 4 plate combos, I did read later that you could upgrade for an additional $4.30. Overall it was a good stay for the $, not sure if I would return. Oh and the staff were amazing.

Best hotel I've stayed at in lax area in this price range. Friendly and helpful staff. I'm happy to be there. Not hoping the night hurries up to be over. I rest well because it is quiet and clean and decor is relaxing and inviting. My new home away from home!

Location was good, 15 minutes from LAX. Very friendly and helpful staff. The on-site restaurant was very good and provides an excellent included breakfast. Facilities are tired and the property could use some investment by the owner. The sink in our room leaked from the u joint and the in room safe had no power. The carpet are long overdue a shampoo. After walking bare foot to the shower we left black foot marks in the tub.

I chose this Best Western because I like its location and shuttle service to LAX airport. There's a Jack in the Box, Panda Express, a bakery and supermarket all within walking distance surrounding this hotel. We ate at Panda Express and thought we would reheat the left overs for lunch the next day when we realized there was no microwave!! All "PLUS" Best Westerns usually have a refrigerator and microwave, but not this one! Breakfast is also a little different. Rather than the usual buffet arrangement, you're given a set choice of 4 different breakfast selection that's rather "minimal." Small pancake, two sausage links, about a single scrambled egg and a small cup of fruit. You also get a small coffee or juice. The other 2 choices are slight variations of this except one Asian type breakfast. The hotel is nice as all Best Westerns are, but this one is just slightly less. I would stay again when traveling.

The staff was friendly and helpful. It would have been more comfortable sleeping on a concrete pad, breakfast was less than appetizing (green eggs and ham brought to real life) and the green pool and hot tub ensured we stayed far away from the pool area.

This Hotel is an Awesome place to stay! Accommodations is great, staff is friendly and helpful. The rooms are clean, spacious and comfortable. You feel very safe and secure staying here at the BEST WESTERN PLUS!!

I picked this hotel to be close to LAX for my flight home. The hotel is right on a main route to LAX, but far enough away to avoid aircraft noise. It had ample parking, and the exterior area was clean. My room was clean, comfortable and quiet. The front desk was pleasant and speedy with their service. The Internet was very good, and there were enough outlets available to recharge everything that I had. The breakfast was different, as guests select from 4 options on a menu. It was served rapidly and was fine. I would have no problem staying here again.

Very nice hotel near LAX. Good neighborhood with many choices of restaurants. Staff very nice. CVS Drug store across street, supermarket nearby. Hotel room very comfortable and clean. Pre set breakfast very fast and tasty.

We stayed in this hotel for almost a week during our move to LA. This hotel can be easily accessed from freeway and is located in a safe neighborhood with a well-lit parking lot. The rooms are spacious, very clean and at the moment, they're doing some renovations and are replacing the carpets so it will be even better. They have complimentary breakfast with 4 choices and unlimited coffee/tea/juice refills. The staff is outstanding, you will feel very welcomed in there. They have coffee in the lobby, laundry room, business center, and gym available. Many stores and restaurants in a walking distance. I would highly recommend staying with them if you're looking for affordable hotel in LA.

Stayed at the Best Western Plus South Bay from 29th Oct 2016 to 5th Nov 2016 and found all to be excellent, Staff, restaurant, Rooms, pool and hot tub, nothing ever seemed to be a problem, rooms spotlessly clean, nice and big and cleaned everyday, staff really nice and very helpful, food in restaurant excellent, enjoyed the breakfast everyday including the small bowl of fruit also must mention Noel Azurin whom was most helpful regarding payment for the room for the week I Would be there, found this hotel and its staff absolutely excellent and will be returning

If ever I need a hotel in Los Angeles this is where I plan to stay. You must call for the shuttle to pick you up from the airport, but it is so worth the wait. Once you get on to their shuttle, it's all good. The drivers are great, the hotel staff is great. Hotel is clean and the location is excellent. You can eat in or walk to the restaurants, CVS, fast foods, take a bus to the mall. Safe area.

Best Western Plus South Bay Hotel in Lawndale is a nice hotel to stay and a good location to LA International Airport, beaches and tourist attractions such as DisneyLand, Universal Studio, Hollywood and Downtown LA. The staff here are very friendly and helpful, especially Rick and Keith in front desk. My room is supper clean. The lobby is pretty, get a nice pool and spa, very large room and so comfortable bed and bed set - wonderful pillows. Restaurant has good food-many styles : American, International and Mexican.

The location is great as it is near the airport. I was however quite disappointed with the room the moment we entered. The toilet seat has chipped edges and it looks dirty to me. Water is leaking at the bottom of the sink after using. The bathroom floor becomes wet and floor mat is soaked. Stayed here for 3 nights and had to endure with this.

This wasn't a bad spot. It was just me and my 2 teenagers. The Jacuzzi was a lil "yellow" but we went in anyways! after a long day walking around Universal studios we needed it. we never ate there so I can't comment on that. Overall, it wasn't bad, the neighborhood was ok....there is a Starbucks right next door.

Look. This isn't supposed to be the Waldorf. And honestly, I was pleasantly surprised by how clean and friendly staff were - stayed to be close-ish to LAX and it was perfect for that. Sheets were clean, rooms were quiet, and it was super close to the highway. Totally recommend for anyone that needs an LA-area hotel to stay at.

Nice & clean rooms, very comfortable king size bed but we could hear our neighbor snoring which didn't bother us too much since my husband & I both snore. Good thing I always travel with my own soap, shampoo & hair conditioner because dispensers did not work properly. Enjoyed the hotel's restaurant very much. Food & prices were great and parking was free.

We stayed for One Night After arriving At LAX and The Shuttle Service Worked well. The Room was clean and spaceous. The Furniture was a Bit Dated But okay. Staff was very Friendly. Breakfast was Limited But acceptable. Would Return.

I enjoyed my stay here, the staff was very polite, the rooms were clean; loved the bed. Really enjoyed my time here. Didn't particularity like the breakfast but it was free, LOL! But there is a Jack in the Box across the street... I appreciated the fact that they had free shuttle service from the airport to the hotel, this was another great service. I wish there were microwaves in the room and I really loved the free parking. If I am ever back in this area, I will stay at this Best Western again!

We were very happy with the value we received and the service and cleanliness of this hotel. Definitely a good place to stay around LAX but not too close so you can hear the noise. The room was large and although the decor wasn't spectacular the room was comfy and clean. Well done!

We stayed at this hotel twice as a stopover for an international trip. The accommodations are acceptable, and the location is quiet. The big negative is the airport shuttle. We had to wait a long time to be picked up at the airport. The second time, our wait was 1 1/2 hours. We called the hotel multiple times and still had a long wait. The breakfast was served at a little cafe and you ordered from a set menu. It was just ok. We would not stay at this hotel again because of the shuttle service.

from the woman who took our reservation to the gentleman who checked us in to the two shuttle drivers, the staff was very professional and helpful. the room was comfortable, the hotel was close to a great restaurant in Manhattan beach and close enough to the lax airport

A clean affordable place to stay for business trip. Busy street and at night can be loud at times. Room is kept clean, Reasonable food, and prices in the attached restaurant. Served simple breakfast in the morning included. Friendly service. Opened the Gym for us early. Will be booking here again.

great little hotel. people treat you good especially in the restaurant area! There are a lot of international travelers that stay here however. plenty of parking and pretty close to all the attractions you probably want to go and see.

We chose this hotel as a transition stop from Taiwan to Kansas because its price was more acceptable compared with most hotels closer to LAX which provided free airport shuttle. When we arrived at LAX we were not sure if we needed to call the hotel for shuttle, but after a short wait we saw one coming, so we showed the driver our booking confirmation and he agreed to take us to the hotel after phoning the hotel. Surprisingly after we got to the hotel the man behind the counter said he could not find our booking record. After some queries to his colleague in the office and a lot searches he finally found our record, but then he insisted that we haven't paid. I had to log into my bank on site and show him the electronic bill deduction record. It took about half an hour to resolve the confusion. That's not a good feeling right after 12 hours of flight. Except for the initial unhappy experience the rest of the stay is pretty good. There is a Mexican food restaurant just beside the hotel which opened our appetite after the long flight. There is also a supermarket across the road where we shopped for things to be used later. Even it was close to 9 PM the neighborhood felt safe to us. In the morning the breakfast was better than what we expected. It was hot meal served to your table. Although the menu is kind of fixed, the food was like something you would have in an average restaurant. Our room was clean and the wifi worked well. For the price we paid there is not much to complain.

A nice hotel, with good family rooms. The rooms are equipped with a refregerator. The hotel has many facilities like a computer room (good for checking-in flights), a Gym, a nice clean laundry room, a pretty big swimming pool and free coffee and cold water at the lobby. The hotel also offers shutle service to the airport. at the hotel surrounding there are many hamburger chains.

Great hotel and staff, appreciated all their help. I would stay there again the next time I need a hotel with parking. Thanks for all your help and understanding. I would highly recommend this hotel it was priced right and offered everything we needed.

Clean and quiet. Staff nice and friendly from desk to cleaning staff. Did not try the free breakfast available or the restaurant but it's all there if you want/need it. Two minor problems. Two-speed hair dryer only operated at low speed so took twice as long to try my hair as usual. During showers, if a person in, probably, the room next door, used their water in some way, My hot water went cool. Overall enjoyed my stay.

I've stayed here quite a few times over the past few years and it is better now than ever. I'm surprised to see so many mediocre reviews. Somebody has put a lot of money into remodeling pretty much everything here. The parking lot, the landscaping, the lighting have all been redone. The pool is nice, great parking, two elevators, two pc's with printers, great WiFi, along with the usual Best Western room amenities. The business traveler will be right at home here. Fifteen minutes to LAX by shuttle. The old (terrible) Chineese Restaurant attached to the lobby is long gone and the restaurant that has replaced it (I don't recall the name) is pretty darn good. Also, they'll bring your food to your room! The breakfast buffet is gone too, replaced with tables waited on by the restaurant staff. You get a poker chip when you check in that serves as a token for breakfast.The breakfast menu is a bit limited, but it's been my experience that the waitstaff will happily get you whatever you want (e.g., 2 pancakes & 2 saussage, with a milk and a coffee). They've never made me feel like its a problem. Keep in mind, the restaurant and the hotel are totally SEPARATE businesses so be preparred to pay the restaurant for your food (other than the breakfast).

Being a loyal BW customer you come the expect a certain level of quality. Not at this property. The internet is a joke and even worse is their breakfast.. a choice off pictured menu: example one pancake, 2 sausages and bad fruit. Most BW's offer make your own waffles, toast, bagels, scrambled eggs, side of meat, yogurt and more. The depend on tourist bus companies as part of their customer base...not a place for a business traveler or family with younger children.

Anything at or close to LAX was too expensive, at least at the time we enquired. So the Best Western at Lawndale filled the bill. A neat, clean property with a restaurant in-house gave us what we wanted. Off-street parking, clean comfortable room at a reasonable price. Pool and spa. Easy to find and a convenient run to LAX, 20 minutes - depending on the traffic. We arrived trashed from a flight across the Pacific and we were given early check-in with no fuss nor charge. We'd stay there again.

Very poor service at check out on front desk. Service at restaurant was very poor too front an Asian lady. Nothing more to comment, also ice machines were empties. we spent some times in Williams Arizona a while ago and it was a very different experience.

i have no words for this hotel really it was very ...different.... i loved the bed but the way the room is set up is a very tight space. the air conditioner worked very funny, it kept cutting off on me despite me having it to just on. there was construction while i was there so forget a place near the door. my biggest complaint was the ice. I live on ice when I'm in hotels it comes in handy for a variety of things and the ice machine did not work. I literally had to go across the street to the 99 cent store and buy a bag of ice. I will say i liked the breakfast at the restaurant because at least it was a hot breakfast but the glasses were all chipped plates too. this hotel seems to cater to asian tourist there were so many asian tourists and signs in various languages and even the breakfast at the hotel had a "chinese breakfast" option that was some type of chicken soup anyway something to consider if you are visiting from an asian country. the hotel served its purpose , a one night stopover for me, but I'm not sure i would have been happy having to stay here more days. Its also very out of the way for tourist attractions if you are a visitor to LA

Called from airport and they claimed they did not have a reservation for me. When I persisted, they found it. Then took nearly 40 minutes for van to pick me up. The room I was initially assigned was not made up and I was then given another after a delay. The room and bathroom were OK. Overall the hotel had a worn and shabby look about it. Because my flight was early, I was given a grab and go breakfast. The hardboiled egg wasn't and the yogurt was beyond its expiration date.

The decor is a little dated but so easy to overlook considering the price is so very reasonable, the very high level of service and the full, restaurant served hot breakfast. Remarkably good internet service -- roughly 10mbps up and down on the in room ethernet -- and excellent shuttle service people who went above and beyond!

Very bad breakfast. Do not call your brekfast continental delux. You can choose between four different meals. Very small portions of food. You can only choose either coffee, the or juice (it is not juice, maybe you can call it orange water with sugar). The room is not quite, you can here all your neighbors talking in there rooms.

I visited this hotel only for 1 night and I found it pretty much average. It was like a layover at the hotel as I was with a tour. They had nice big rooms and wifi too. They also provided me with free breakfast. The only problem I had with my stay in the hotel was that in the room there was a constant beeping sound which did not let me sleep almost for the full night. I had to leave very early so didn't experience very much of the hotel.

I'm not quite sure how I'm going to write this hotel. The rate was fair about $112. Per night. When you go in to the lobby it has a restaurant which is a 24 hour Chinese restaurant. You're given a token for breakfast in that restaurant in the morning. So I go upstairs to my room. I find first off the refrigerator doesn't work. Then I go to get ice. The ice machine has pink bacteria growing in the shoot where you get your ice. Great. Back at the room there have been some upgrades to the room since it was built. All the lights are on motion sensors. If you have a room on the front Street it's very noisy up until about 9 o'clock. It stays quiet though from about nine till right around 7:15 in the morning when it sounds like everyone wakes up and takes off again. The hotel is dated I choose not to spend a second night there. Now the staff t is very good. The maids were very helpful the front desk was helpful .There is a great Mexican grocery right around the corner that makes great burritos for dinner very inexpensive. The hotel is doing upgrades like the parking lot when I was there. But I just can't get over the ice machine with the bacteria. That kind of did it for me.

Its proximity to the Intl Airport and its price are the only two redeeming factors. Rooms are spacious but they don't smell too good. Breakfast menu is fixed and thus not much to choose from. A one dollar shop just across the road gives good value for money.

They have management issues. The manager at the reception desk was extremely unfriendly. The bathroom cosmetics were inferior quality. On the other hand: The hotel is conveniently located near the LAX Airport & the hotel has a convenient shuttle service. The size of the room was good. The complimentary breakfasts were satisfying, we were served at our table promptly.

The hotel provide quite good service, such as airport pick up / drop off, internet and luggage deposit, with reasonable price. The advantage of this hotel is it is quite close to airport and it provides pick up / drop off service.

Friendly staff is an added value to this old hotel that calls for reconstruction. Although breakfast is included the choice is very limited and basically we needed to eat outside. hotel has its own parking, small hall and big rooms.

Two weeks on the road with visiting family from Europe, this hotel looked like a good, clean one near LAX for our guests. Well, it was that but little else. It began with work trucks for some renovation in the parking lot. Bad pavement and trucks blocking parking ease. Then inside the office doors tiles being replaced on the floor had the middle area blocked so it was difficult not to step in the area cordoned off. Off to our rooms. They were nondescript, but clean enough. The hallway was noisy and had children running on the second floor. Being hungry, we went to the attached café to eat. Now this was the really poor place! A young man seated us, and took our orders. He disappeared for nearly half an hour and we were the only people in the place! Finally he brought our food and he got one of our guests order wrong. So back he want to get the correct order while she sat for 20 minutes and we ate. Appalling. The food was adequate but NOT good. We had booked a Hop On and Off bus tour and asked at the desk where we could park to get on it to start our tour. We were told there was parking at a local hotel which there was most certainly NOT. So we had driven around looking for this place for another half hour just to find we couldn't park there anyway. We had booked this hotel for 2 nights so we got up the next morning to have our "free" breakfast in the café. It was full of people so we found a table and sat. We watched the gal behind the counter take the glasses from juice and milk and rinse them out, set them on a towel and refill them for customers. Clean? Not too sure about that! Our meal was again, adequate but it was free so you can't complain too much. The next day when going for our breakfast a staff member came back into the café and yelled at the guy who worked there (over the volume of his lousy music) and made quite a scene. The only people at the whole place who were worthwhile was the cleaning gals. They were courteous and helpful. I wouldn't stay at this Best Western again if I had to walk to LAX. Don't bother.

This was the 1st hotel of our tour group. There were a lot of restaurants nearby. There were also convenient stores. The room was big enough. We were not aware though that they had a shuttle to and from the airport. The bathroom was clean and big as well.

Keith was probably the best check in person I have had in years!!! Super friendly & made us feel welcome. I will defiantly stay here again next year thanks to his caring attitude and suggestions he offered. The rooms are a bit dated, but hotel is clean and close to the airport. The hot tub was not hot enough to sit in, but it may have been due to it being in the evening

Great hotel near Airport. It is in a neighborhood with restaurants and shops within walking distance. Not as expensive as the hotels on Century Blvd. The staff is very nice. I stay here about 2 or 3 nights per month.

Good pick for a less expensive stay for an early morning flight from LAX. We left before breakfast at 6:30, but it looked like the full deal as it's served from the hotel restaurant. Staff was very friendly and accommodating, easily moving us from the front to a quieter room in the back of the hotel as requested. Room was clean and everything worked. The internet was slower than we wanted, but it worked! Shuttle driver to the airport was very friendly, even offering to take us to drop off our car at the airport the night before our flight, bring us back to the hotel and back to the airport the next morning. Service with a smile! And a good night sleep.

The front desk staff was very helpful and efficient. The rooms satisfactory, very low water level in toilet and it took ages for the tank to refill. Overall, the inside of the rooms, lobby and decor was beginning to look shabby. The breakfast almost unedible. The lobby needed dusting and vaccuming.

We finished the meeting early and got an direct flight out that day and the hotel refused to cancel our reservation. The hotel staff bounced me to Corporate and the 800-number bounced me back to the hotel. Everyone refused to accommodate the travel plan changes.

Unfortunately, this Best Western did not live up to its "plus" rating. I've stayed at other BW's with plus ratings, and they had beds, decor, lighting and breakfasts. This Best Western's breakfast was mediocre and the quality of the food was poor. Although the restaurant staff was very nice! There was not much attention to detail in the workmanship of the rooms. (peeling paint, bad painting and molding) The carpet seemed dirty and the room was dark. It was a little overpriced for the quality.

I would stay here again! The staff was very helpful and friendly. The breakfast was just ok, not a lot of options. The beds were very comfortable, and the bedding was super nice! My kids slept like babies!

Just needed a place to crash on a layover at LAX. All the props go to the shuttle drivers - they were both great! The hotel itself is fine - super clean and basic. It's the only hotel that I've never had to show ID or put down a credit card.

Difficult to find a parking space, Food quality was VERY poor. Buy donuts or eat out is my recommendation. This is the only hotel in the world where there was only one small bar of soap for use in sink and shower. There is a difference in running a hotel economically and CHEAP.

Toilet didn't work good, poor wifi the whole time. The manager was very helpful but couldn't fix the bad wifi or replace the faullty toilet. Not a good breakfast, take away breakfast, the egg was bad! The breakfast in the dining room was meager. Not up to Best Western standards of a breakfast.

The area is great. Plenty of shopping and restaurants. Hotel is very safe. I would not stay again, because the rooms are just too noisy. Very thin walls. I could hear all my neighbors tvs and talking, as well as the folks upstairs walking, but sounded like stomping. And worse of all, the sound from pipes is horrible. You could hear when your neighbors shower. Could not sleep well with all these noises. Would not ever stay again.

Last Saturday, I stayed one night in this hotel. but when I checked out I forgot to take my backpack with laptop. I called back after I returned home (500 mile away). The staff helped me locate the backpack the mail back to me overnight. I was extremely glad I can receive my backpack in time (in fact, laptop is for my work and I was extremely concerned). I really appreciated the fantastic service and care the staff provided to their customer. I definitely will stay again and I will highly recommend to my friend. thank you very much.

The desk clerk made my weekend! He had only two rooms left for the evening and he gave My Wife and I a deluxe King room for $100 Tax included! The room was exceptionally clean and they served a free eggs and bacon Breakfast in the Morning. We had a coffee maker, a mini fridge and even a large 47 inch flat screen TV! with cable. Nice!!!

This stay was a bit disappointing as we expected more from a Best Western Plus location. The room was OK, but the quality was not what we expected. I was glad to see the recumbent bike in the exercise room as my wife recently had a replacement knee surgery and this was most beneficial.

Chose this because it was close to LAX and offered free shuttle and a swimming pool .Also it was on the list of hotels that was part of the pick up route for my tour but not drop off. For me the convenience and other reviews about it made the decision. I had a single king bed which was comfortable and there was the pool. But I arrived late due to delays and didn't get to enjoy the pool. Nor the free breakfast as I had to leave very early the next morning. Overall a good stay.

Great place to lay your head and sleep. They have always been friendly and pleasant. Noel is the best (thanks man!) if you need anything. Many places nearby to eat or shop. Parking is good and they are easy to find. Breakfast is provided (seated and served) in the restaurant attached to the property. There's also coffee in the lobby for those of us who prefer a fast getaway in the morning with our cup-o-joe. This is my Go-To location anytime I am in the area.

Great value, great service, and the breakfast is really good. Well balanced, healthy, filling, great service. If you have a car and are looking for a reasonable, comfortable, good hotel in the LAX area, this would be a really good choice.

We had a layover in LA - connecting flight so we stayed here. All was nice..very friendly staff, good location, everything was great..but wish had more choices for breakfast.There was a card with 4 choices and one had to pick one of them..not ideal..

Very nice hotel in a Los Angeles neighborhood, good restaurants nearby. Friendly staff. Good value for your money. I have stayed there many times in the past year and always find the hotel to be clean, staff helpful and pleasant. Can walk to restaurants and there is a major drug store across the street if you forgot something while packing.

We had noo internet service with my new Apple laptop, tried for over an hour and yet at other Best Westerns we stayed at during the week we had no problems. Never did get it up and running. The breakfast is in a Chinese restaurant and it is not buffet and you get only 4 choices of very cold supposed to be hot items. Milk is served in a coffee cup not a glass. Weird.

We needed a place convenient to the airport, city and beaches, the location is great for this. Pros - pool gets all day sun, there's a hot tub, which is nice because the pool isn't heated and it's freezing. The shuttle driver is so sweet, he even took us to the car rental place, which was out of his way. The breakfast server was a sweetheart, so attentive and friendly. Free shuttle, Free parking, Free breakfast, nice comfy beds, updated bedding, clean. Cons - paper thin walls, i could hear my neighbours coughing and chatting.. at 5am! i could hear people walking above me. I prefer the usual buffet breakfasts over these 4 a la carte options; but for the price (free), can you really complain? After flushing, toilet runs for about 10 mins, very noisy. We were offered a new room but it's not such an issue as to have to move rooms. The guy on the night shift didn't even look at us when we came into the lobby, let alone say hello - i appreciate friendly staff, especially those in the hospitality industry.. so that was a disappointment after the super friendly people we had experienced so far. For the price and what you get, this place is really good value. I'd give it 3.5 stars if i could select that, but it's not quite a 4.

Worst breakfast ever ! Hotel room are noisy, people running on the holloway, jumping on the room above mine, and the worst breakfast ever. I always stay at Best Western because I tough all have to be the same, but No. This one is the worst, the continental breakfast are not like others, doesn't have pastry, bagel, bread, yogurt, nothing. They only gave you a cold and bad coffee and a plate with 3 pieces of fruits, oily and cold scrambled eggs and hash brown. Stayed 5 days but had to go out to have a decent breakfast. NEVER will come back!

This hotel was good price and offered free shuttle and breakfast. I would consider this hotel again in the future. Breakfast was good and neighbor hood was ok to walk around. We went to Long Beach from this hotel and it was a quick drive.

Stayed three nights and that was enough. The rooms were ok but only just! The breakfast was very strange with 4 options to choose from that were slightly different from each other. Not really what you expect from breakfast and not HOT!!!!! Woman serving was very unpleasant and unhelpful. Reception staff were a little better but not forthcoming with information on the area or local restaurants or attractions.

This hotel is nice because of its special park and fly rate whereby you can stay one night and park 7 days free. As an LA resident I use it for early AM flights out of LAX. However at 2am my door flew open and the lights turned on and a man entered the room without knocking. When confronted he did not identify himself but left the room and left the lights on, forcing me to get out of bed to turn them off and investigate. Needless to say no more sleep was had this night. When I complained to the front desk about this, the clerk told me that it was the manager and he thought the room was empty with no further explanation. No apology. No offer to compensate. The attitude was "yeah, that happens sometimes, we go into people's rooms at night". Any hotel worth beans would have apologized profusely and offered some compensation. But not here. Weigh the convenience vs. the bizarre factor here and decide if free parking is worth the inconsideration.

Good place to stay, we were going to Gardena for a family trip. Willing to stay there again, it was four families that stayed there with us. They all liked the location, and felt safe and restaurants are really close.

3 friends and I basically only needed a clean place to stay during our week vacation in Los Angeles. You can tell the property is older, however we found our room to be very clean and comfortable. The only reason I'm not giving it 5 stars is the breakfast. Upon check-in, they give you tokens. Instead of a typical help yourself breakfast bar, you give your token to the worker and they serve you a single serving of 1 of 4 different options. We thought it was a little weird and random. Overall though it was a solid hotel if you're looking for a clean place to stay during a busy trip.

Not your glam hi-end hotel that is 5 minutes from the airport. It is a very nice warm, clean and friendly hotel. Safe area. Hotel is about 20 minutes away from the airport but the accommodations and price can't be beat. Free 24 hour shuttle at your request, free breakfast, free internet, restaurant on premise, two blocks walking to great buffet, next door local Mexican food. safe neighborhood. Laundry facility and exercise room. Wow what more. They will always get you back and forth to the airport on time. My friend got a hotel 5 minutes from the airport and paid 3 dollars less then I paid for this hotel. They had to walk across the freeway to get to the fast food area in the night, no restaurant on premise, and no coffee in the room.

I have stayed at this hotel a few times. Never had any problems. The rooms and bed are so comfortable that you can chill and relax all day without leaving the room. The only thing I wish they had was a microwave, which I believe they used to have at one point.

Clean, nice breakfast, large room (two queens/ family room) Lots of shops and fastfood restaurants in the area. Would have liked a nicer restaurant close by and Lawndale really is a bit from where the fun stuff is.

horrible horrible not a good stay and no one spoke good english wood like my best western points back !!!!! hopefully it will be better next trip i take cause i'm a diamond member and i payed a lot of money to get that status so it should be a comfort zone when diamond members come in and stay

We have stayed at this hotel several times and it has always been a pleasure. Their stay-and-ly program is phenomenal. Their choice of an American or Chinese breakfast is a real treat. The neighborhood has some really great and exotic ethnic restaurants that make for a hard choice when choosing a restaurant for dinner. The prices are very fair at both the hotel and surrounding eateries. My wife always fits in a foot message within a block of the hotel.

great hotel...needed a hotel that was part of the "stay park fly" program..they did great..clean and neat rooms...the gentleman that drove the shuttle was on time and got us to the airport in plenty of time especially with us leaving at 5 am...also was there to pick us up a week later...with hardly any wait...would stay there again in a heartbeat!!

The location of this Best Western was perfect for what I needed. And it was easy to deal with having to deal with entering the hotel always from the south (because of the large center divider in the middle of Hawthorne Blvd.) I found it fascinating that the breakfast was atypical of most Best Westerns--instead of a self-serve buffet of eggs/cereal/waffles/juice/etc., there were 4 choices, made to order, and one of the choices was chicken congee!

Average room, comfy bed, clean, quick shuttle to the airport. Decent value considering proximity to LAX. With loud cycling AC did not get much sleep, but overall not a bad motel for one night between flights.

Definitely the shadiest Best Western Plus I have ever stayed in. The room was very dated, but clean. Not enough outlets for electronics available. The check in process was smooth, we were given tokens for breakfast that we did not use due to an early flight out of LAX. The hotel has a definite motel vibe and we did not feel safe to venture out into the area, so we ordered in Pizza Hut. I stayed here on points so I really can't complain. Very close to the airport, shuttle service on the hour was prompt and quick.

We got here a little late in the evening about 6:30, friendly front desk staff. We went up to our room next to the elevator. I thought sleep might be a problem, but no they must have put a ton of insulation the wall, did not hear a thing all night. The hotel has a small restaurant as part of the hotel and we went down to get some food, we had a late lunch so I was not looking for a big meal. There was the hostess table in front and a sign to wait for the hostess in english and either japanese or chinese I can't tell the difference. About 5 years ago we stayed at a ramada inn in LA in what is known as korea town. The beds were just slightly softer than a plank of wood. I had 2 fish tacos my wife had fried chicken strips and seasoned frys. Both were very good, and there is a small bar here also. Back to the beds, they were not planks of wood, they were quite soft and comfortable. The room was I would have to say larger than most. Both the room and the bathroom were clean. The only view was of the parking lot and the pool. Breakfast was not your normal buffet but a sit down and you got a choice of 4 different breakfasts. They were good but I am a bit of a large person and could have had a little more, when you check in you get a chip to let the hostess know you are a guest and not an outsider, the restaurant is open to all. I don't normally go to lawndale when in LA (actually my first time) but I have to admit I will definitely keep this place in mind on my next visit to LA

Very nice hotel, close to the airport LAX. I stayed here on friday the 16 th of october. I called the (free) shuttle bus from the airport, and they were there in 15 minutes. A very very very nice (Mexican) driver! What a blessing is that man! (he is working allready 30 years for the hotel) The frontdeks man was a sweetheart, a happy man. The room was GREAT, very big, clean, it smelled zo nice, and what a soft bed!!! Wow! Breakfast wonderful wiht lovely lady's who served it. What more can you wish???

This hotel is very convenient for the Park, Sleep, and Fly program. It is reasonably priced compared to other hotels located near LAX. They have a shuttle service that is always on time. The addition of the small restaurant is convenient. But would like to see microwaves added to the rooms for very early or late arrivals when the restaurant is not available.

Tired and worn, the hotel lacks A/C thoughout the building, except for the rooms. The lobby, hallways and elevator were open to the outside air, which was 97 degrees that day. The small pool, which is 8 feet deep, was primarily occupied by the shuttle bus driver's family. All seven loved the small pool, to the exclusion of the guests. His uniform shirt and marked shuttle bus made it easy to identify him.

Stayed here for three nights. The staff is very polite and service minded. Our stay included breakfast and you had four different choices - tasty but very small portions. Spacious rooms but the A/C is difficult to set - it´s either to cold or to warm. The very big minus are the high and stiff pillows - if you prefer to sleep on your stomach you will wake up with the worse neck ache. Perfect with complementary transfer to and from LAX. There are some restaurants around where you can eat lunch/dinner but the area feel a little insecure at night.

Average hotel but the right price for two nights while our house was getting tenting termite treatment. first day all was good and was glad to air con during a Oct heatwave. Decent pool and jacuzzi but too many kids in it for our taste. good places to eat within walking distance. the breakfast that comes with the room is just okay - no variation - you have 4 options and that is it. the muffin was stale. thankfully there is a nice *bucks less than a half a block away. 2nd night there was power outtage. i do not feel they handled it very well. our hallway did not have any emergency lighting - that i am sure is a safety hazard. minimal communication about it and a rather cavalier attitude. the shuttle service is okay - but the driver did not speak english - which made for a challenge.

after an 11 hour flight a courtesy bus was a priority this hotel fitted the bill a continental breakfast was adequate and the courtesy driver very kindly dropped us at the car rental instead of airport saving us time and trouble which was excellent all in all most satisfied with all ameneties

The Airport Shuttle is the only reason we stayed here for a quick one night stop before flying home. After a 5 hour flight, swollen legs and ankles we called the hotel when we landed and were told to call when we got our luggage, within 10-15 minutes later when we got our luggage and walked out to Hotel Shuttle sign we called back the guy was screaming on the phone, said he couldn't hear us and hung up! We made a second call and the same guy said it would be 30 minutes, within 5 minutes the shuttle driver shows up along with other riders that told him it was fine to come back and get us! Thank-God! Check-in was easy but finding our room at midnight wasn't...it was down one dirty hallway after another, finally got to our room, it was hot, the walls were thin and all we heard was the tv left on by the guest next to our bed, we just blasted the air for the night and blocked out the sounds! Breakfast the next morning was in a restaurant, which was nice to have real plates and silverware, they offer guests 4 choices, which came fast as we were rushing out to the shuttle for an early morning flight. We were hoping to find a hotel next to the airport for all our quick trips into LAX, but unfortunately this is not it!

Old hotel that needs immediate attention of repairs, cleaning, carpet dirty and overall decaying appearance. Night receptionist was unfriendly and could care less of guests needs. What Continental breakfast? It is a joke, it is actually a restaurant with very poor service, given only an option of 4 items in the menu and coffee served cold and servers expect a tip. This is not your typical Best Western Hotel. Stay away!

This hotel is extremely convenient for me to visit family in the area and it is fairly easy to get in and out (and the price is certainly attractive versus other hotels in the area). They were also very adaptable to my schedule to allow me to check in early (noon) because they had rooms available (my parents came a day later and couldn't because they didn't have clean rooms). Parking is semi-private and I felt secure on the hotel premises - I would even feel ok walking the main streets around the hotel to other businesses/ restaurants during the day. The hotel itself is older, but it has been renovated in the last 7 years (possibly less), so the carpets & walls are a bit dingy and the elevator has seen better days. I would not say the hotel is dirty, just not 'new.' The sheets were clean, but the towels have been used a while (the towels are comparable to a 2-star hotel, not a typical Best Western Plus). The hotel offers shuttle service to/from LAX and this is very convenient for my family. The hotel caters to visiting Asian (Chinese speaking) clientele. This is clear in the internet access (directions provide both in English and Mandarin), the signature line on the check-in is only about 1" long (typical for Asian signatures), and the restaurant. Yes, they serve breakfast in a restaurant, but I believe this is more about portion control than a true restaurant. They have put as many tables/ chairs in the room that the fire martial will allow and it is extremely tight (don't try to take any luggage in with you). The menu has 4 options with pictures for each and brief descriptions in English and Chinese, including 'congee' as an option. The breakfast is small, but I found it adequate: 1 scrambled egg, 2 pieces of meat, a pancake or slice of toast with a small bowl of fruit (there is another option, but I forget those details). All items were prepared in advance and sit under heat lamps or possible chaffing dishes (I didn't see, but given how fast my breakfast came one morning it wasn't freshly cooked). I didn't see the restaurant open for anything except breakfast, but I wasn't looking to eat there for any other meals, either. There is a *-bucks behind the hotel, so this might be a better breakfast option for others. One area I should specifically comment on - the beds are average - they are not hard (the one aspect of the hotel that doesn't cater to Asian clientele - unless they have rooms specific for Asian clientele with hard beds, which I didn't stay in). I find the bed comparable to other Best Westerns. I've spent an extensive amount of time in Asia and as long as you are ok with the cultural experience, this is a nice hotel to stay at. If you want a typical American hotel experience, I'd recommend staying somewhere else.

It was a very nice place to stay for the weekend. The room was clean and quiet. My grandson loved the pool! For the free breakfast they do not give very much food but it was good. The staff was friendly and helpful.