Best Western Plus South Bay Hotel,  Lawndale

3.5/5  - based on 286 guest reviews.
15000 Hawthorne Boulevard, 90260-1503, Lawndale, United States - See map
+1 310 973 0998 +1 310 978 0022



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> Room 1

1 adult


Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor pool
    Outdoor pool
TripAdvisor Traveler Rating
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An affordable Los Angeles International Airport location, just four miles from LAX with a free 24-hour shuttle. Close to Manhattan Beach, South Bay Galleria Shopping, restaurants and casino. The Best Western Plus South Bay Hotel rooms features an onsite restaurant. Guests can choose from a seated express breakfast, Grab and Go or choose any item on the breakfast menu and receive $4 off your entree. All rooms are interior access with free Internet, free overnight parking, and business & fitness center. Easy access from I-405 to popular attractions including Hollywood, Santa Monica, Disneyland and businesses in Hawthorne, Torrance and El Segundo. The Best Western Plus South Bay Hotel guest rooms offer 42-inch flat screen TV's, an in room refrigerator, coffee maker, Internet, and duvets. The hotel has a large outdoor pool and spa, a fitness center, weekday USA Today® paper and 24-hour multilingual front desk. Walk to Chinese Buffet, Peruvian diner or numerous fast food shops nearby. Explore all Southern California has to offer from this quiet, comfortable and affordable LAX airport location. Please Note: Airport shuttle is not ADA compliant. Must call hotel direct from Airport for pick up. Enjoy your stay. Please note that due to heightened security at LAX our shuttle pick up times have experienced delays. Allow 45 minutes for pick up. We are sorry for the inconvenience.

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Room 1

Guest reviews

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based on 286 guest reviews
Business Business 48
Couples Couples 92
Family Family 78
Friends getaway Friends getaway 32
Solo travel Solo travel 23
Sleep Quality
Best Western Plus South Bay Hotel,Lawndale
  • 5
    « Hotel Stay »

    This Hotel is an Awesome place to stay! Accommodations is great, staff is friendly and helpful. The rooms are clean, spacious and comfortable. You feel very safe and secure staying here at the BEST WESTERN PLUS!!


    I picked this hotel to be close to LAX for my flight home. The hotel is right on a main route to LAX, but far enough away to avoid aircraft noise. It had ample parking, and the exterior area was clean. My room was clean, comfortable and quiet. The front desk was pleasant and speedy with their service. The Internet was very good, and there were enough outlets available to recharge everything that I had. The breakfast was different, as guests select from 4 options on a menu. It was served rapidly and was fine. I would have no problem staying here again.

    « Great Value Near LAX »

    Very nice hotel near LAX. Good neighborhood with many choices of restaurants. Staff very nice. CVS Drug store across street, supermarket nearby. Hotel room very comfortable and clean. Pre set breakfast very fast and tasty.

    « Safe, clean hotel with a complimentary breakfast »

    We stayed in this hotel for almost a week during our move to LA. This hotel can be easily accessed from freeway and is located in a safe neighborhood with a well-lit parking lot. The rooms are spacious, very clean and at the moment, they're doing some renovations and are replacing the carpets so it will be even better. They have complimentary breakfast with 4 choices and unlimited coffee/tea/juice refills. The staff is outstanding, you will feel very welcomed in there. They have coffee in the lobby, laundry room, business center, and gym available. Many stores and restaurants in a walking distance. I would highly recommend staying with them if you're looking for affordable hotel in LA.

    « "Excellent " »

    Stayed at the Best Western Plus South Bay from 29th Oct 2016 to 5th Nov 2016 and found all to be excellent, Staff, restaurant, Rooms, pool and hot tub, nothing ever seemed to be a problem, rooms spotlessly clean, nice and big and cleaned everyday, staff really nice and very helpful, food in restaurant excellent, enjoyed the breakfast everyday including the small bowl of fruit also must mention Noel Azurin whom was most helpful regarding payment for the room for the week I Would be there, found this hotel and its staff absolutely excellent and will be returning

    « Big Al »

    If ever I need a hotel in Los Angeles this is where I plan to stay. You must call for the shuttle to pick you up from the airport, but it is so worth the wait. Once you get on to their shuttle, it's all good. The drivers are great, the hotel staff is great. Hotel is clean and the location is excellent. You can eat in or walk to the restaurants, CVS, fast foods, take a bus to the mall. Safe area.

    « Nice hotel and good location »

    Best Western Plus South Bay Hotel in Lawndale is a nice hotel to stay and a good location to LA International Airport, beaches and tourist attractions such as DisneyLand, Universal Studio, Hollywood and Downtown LA. The staff here are very friendly and helpful, especially Rick and Keith in front desk. My room is supper clean. The lobby is pretty, get a nice pool and spa, very large room and so comfortable bed and bed set - wonderful pillows. Restaurant has good food-many styles : American, International and Mexican.

    « Disappointed with the room »

    The location is great as it is near the airport. I was however quite disappointed with the room the moment we entered. The toilet seat has chipped edges and it looks dirty to me. Water is leaking at the bottom of the sink after using. The bathroom floor becomes wet and floor mat is soaked. Stayed here for 3 nights and had to endure with this.

    « I'd stay there again! :) »

    This wasn't a bad spot. It was just me and my 2 teenagers. The Jacuzzi was a lil "yellow" but we went in anyways! after a long day walking around Universal studios we needed it. we never ate there so I can't comment on that. Overall, it wasn't bad, the neighborhood was ok....there is a Starbucks right next door.

    « Convenient to LAX, clean and comfortable »

    Look. This isn't supposed to be the Waldorf. And honestly, I was pleasantly surprised by how clean and friendly staff were - stayed to be close-ish to LAX and it was perfect for that. Sheets were clean, rooms were quiet, and it was super close to the highway. Totally recommend for anyone that needs an LA-area hotel to stay at.

  • 3
    « Family & friends »

    Nice & clean rooms, very comfortable king size bed but we could hear our neighbor snoring which didn't bother us too much since my husband & I both snore. Good thing I always travel with my own soap, shampoo & hair conditioner because dispensers did not work properly. Enjoyed the hotel's restaurant very much. Food & prices were great and parking was free.

    « Perfect Airport Shuttle, good value »

    We stayed for One Night After arriving At LAX and The Shuttle Service Worked well. The Room was clean and spaceous. The Furniture was a Bit Dated But okay. Staff was very Friendly. Breakfast was Limited But acceptable. Would Return.

    « Very Nice Stay »

    I enjoyed my stay here, the staff was very polite, the rooms were clean; loved the bed. Really enjoyed my time here. Didn't particularity like the breakfast but it was free, LOL! But there is a Jack in the Box across the street... I appreciated the fact that they had free shuttle service from the airport to the hotel, this was another great service. I wish there were microwaves in the room and I really loved the free parking. If I am ever back in this area, I will stay at this Best Western again!

    « Great value when you're a BW rewards member »

    We were very happy with the value we received and the service and cleanliness of this hotel. Definitely a good place to stay around LAX but not too close so you can hear the noise. The room was large and although the decor wasn't spectacular the room was comfy and clean. Well done!

    « Slow Shuttle Service »

    We stayed at this hotel twice as a stopover for an international trip. The accommodations are acceptable, and the location is quiet. The big negative is the airport shuttle. We had to wait a long time to be picked up at the airport. The second time, our wait was 1 1/2 hours. We called the hotel multiple times and still had a long wait. The breakfast was served at a little cafe and you ordered from a set menu. It was just ok. We would not stay at this hotel again because of the shuttle service.

    « excellent staff, good hotel »

    from the woman who took our reservation to the gentleman who checked us in to the two shuttle drivers, the staff was very professional and helpful. the room was comfortable, the hotel was close to a great restaurant in Manhattan beach and close enough to the lax airport

    « Easy Access for Business Appointments »

    A clean affordable place to stay for business trip. Busy street and at night can be loud at times. Room is kept clean, Reasonable food, and prices in the attached restaurant. Served simple breakfast in the morning included. Friendly service. Opened the Gym for us early. Will be booking here again.

    « great people »

    great little hotel. people treat you good especially in the restaurant area! There are a lot of international travelers that stay here however. plenty of parking and pretty close to all the attractions you probably want to go and see.

    « A good overnight stay except for the booking confusion. »

    We chose this hotel as a transition stop from Taiwan to Kansas because its price was more acceptable compared with most hotels closer to LAX which provided free airport shuttle. When we arrived at LAX we were not sure if we needed to call the hotel for shuttle, but after a short wait we saw one coming, so we showed the driver our booking confirmation and he agreed to take us to the hotel after phoning the hotel. Surprisingly after we got to the hotel the man behind the counter said he could not find our booking record. After some queries to his colleague in the office and a lot searches he finally found our record, but then he insisted that we haven't paid. I had to log into my bank on site and show him the electronic bill deduction record. It took about half an hour to resolve the confusion. That's not a good feeling right after 12 hours of flight. Except for the initial unhappy experience the rest of the stay is pretty good. There is a Mexican food restaurant just beside the hotel which opened our appetite after the long flight. There is also a supermarket across the road where we shopped for things to be used later. Even it was close to 9 PM the neighborhood felt safe to us. In the morning the breakfast was better than what we expected. It was hot meal served to your table. Although the menu is kind of fixed, the food was like something you would have in an average restaurant. Our room was clean and the wifi worked well. For the price we paid there is not much to complain.

    « Good localion around LAX »

    A nice hotel, with good family rooms. The rooms are equipped with a refregerator. The hotel has many facilities like a computer room (good for checking-in flights), a Gym, a nice clean laundry room, a pretty big swimming pool and free coffee and cold water at the lobby. The hotel also offers shutle service to the airport. at the hotel surrounding there are many hamburger chains.

  • 5
    « Pleasure trip »

    Great hotel and staff, appreciated all their help. I would stay there again the next time I need a hotel with parking. Thanks for all your help and understanding. I would highly recommend this hotel it was priced right and offered everything we needed.

    « Good place to stay »

    Clean and quiet. Staff nice and friendly from desk to cleaning staff. Did not try the free breakfast available or the restaurant but it's all there if you want/need it. Two minor problems. Two-speed hair dryer only operated at low speed so took twice as long to try my hair as usual. During showers, if a person in, probably, the room next door, used their water in some way, My hot water went cool. Overall enjoyed my stay.

    « Good prices, Lots of upgrades recently. »

    I've stayed here quite a few times over the past few years and it is better now than ever. I'm surprised to see so many mediocre reviews. Somebody has put a lot of money into remodeling pretty much everything here. The parking lot, the landscaping, the lighting have all been redone. The pool is nice, great parking, two elevators, two pc's with printers, great WiFi, along with the usual Best Western room amenities. The business traveler will be right at home here. Fifteen minutes to LAX by shuttle. The old (terrible) Chineese Restaurant attached to the lobby is long gone and the restaurant that has replaced it (I don't recall the name) is pretty darn good. Also, they'll bring your food to your room! The breakfast buffet is gone too, replaced with tables waited on by the restaurant staff. You get a poker chip when you check in that serves as a token for breakfast.The breakfast menu is a bit limited, but it's been my experience that the waitstaff will happily get you whatever you want (e.g., 2 pancakes & 2 saussage, with a milk and a coffee). They've never made me feel like its a problem. Keep in mind, the restaurant and the hotel are totally SEPARATE businesses so be preparred to pay the restaurant for your food (other than the breakfast).

    « Doesn't do the name justice »

    Being a loyal BW customer you come the expect a certain level of quality. Not at this property. The internet is a joke and even worse is their breakfast.. a choice off pictured menu: example one pancake, 2 sausages and bad fruit. Most BW's offer make your own waffles, toast, bagels, scrambled eggs, side of meat, yogurt and more. The depend on tourist bus companies as part of their customer base...not a place for a business traveler or family with younger children.

    « Affordable location not far from LAX »

    Anything at or close to LAX was too expensive, at least at the time we enquired. So the Best Western at Lawndale filled the bill. A neat, clean property with a restaurant in-house gave us what we wanted. Off-street parking, clean comfortable room at a reasonable price. Pool and spa. Easy to find and a convenient run to LAX, 20 minutes - depending on the traffic. We arrived trashed from a flight across the Pacific and we were given early check-in with no fuss nor charge. We'd stay there again.

    « Service »

    Very poor service at check out on front desk. Service at restaurant was very poor too front an Asian lady. Nothing more to comment, also ice machines were empties. we spent some times in Williams Arizona a while ago and it was a very different experience.

    « Interesting i suppose? »

    i have no words for this hotel really it was very ...different.... i loved the bed but the way the room is set up is a very tight space. the air conditioner worked very funny, it kept cutting off on me despite me having it to just on. there was construction while i was there so forget a place near the door. my biggest complaint was the ice. I live on ice when I'm in hotels it comes in handy for a variety of things and the ice machine did not work. I literally had to go across the street to the 99 cent store and buy a bag of ice. I will say i liked the breakfast at the restaurant because at least it was a hot breakfast but the glasses were all chipped plates too. this hotel seems to cater to asian tourist there were so many asian tourists and signs in various languages and even the breakfast at the hotel had a "chinese breakfast" option that was some type of chicken soup anyway something to consider if you are visiting from an asian country. the hotel served its purpose , a one night stopover for me, but I'm not sure i would have been happy having to stay here more days. Its also very out of the way for tourist attractions if you are a visitor to LA

    « avoid »

    Called from airport and they claimed they did not have a reservation for me. When I persisted, they found it. Then took nearly 40 minutes for van to pick me up. The room I was initially assigned was not made up and I was then given another after a delay. The room and bathroom were OK. Overall the hotel had a worn and shabby look about it. Because my flight was early, I was given a grab and go breakfast. The hardboiled egg wasn't and the yogurt was beyond its expiration date.

    « Good value »

    The decor is a little dated but so easy to overlook considering the price is so very reasonable, the very high level of service and the full, restaurant served hot breakfast. Remarkably good internet service -- roughly 10mbps up and down on the in room ethernet -- and excellent shuttle service people who went above and beyond!

    « Very bad »

    Very bad breakfast. Do not call your brekfast continental delux. You can choose between four different meals. Very small portions of food. You can only choose either coffee, the or juice (it is not juice, maybe you can call it orange water with sugar). The room is not quite, you can here all your neighbors talking in there rooms.

  • 3
    « Average »

    I visited this hotel only for 1 night and I found it pretty much average. It was like a layover at the hotel as I was with a tour. They had nice big rooms and wifi too. They also provided me with free breakfast. The only problem I had with my stay in the hotel was that in the room there was a constant beeping sound which did not let me sleep almost for the full night. I had to leave very early so didn't experience very much of the hotel.

    « Unsure »

    I'm not quite sure how I'm going to write this hotel. The rate was fair about $112. Per night. When you go in to the lobby it has a restaurant which is a 24 hour Chinese restaurant. You're given a token for breakfast in that restaurant in the morning. So I go upstairs to my room. I find first off the refrigerator doesn't work. Then I go to get ice. The ice machine has pink bacteria growing in the shoot where you get your ice. Great. Back at the room there have been some upgrades to the room since it was built. All the lights are on motion sensors. If you have a room on the front Street it's very noisy up until about 9 o'clock. It stays quiet though from about nine till right around 7:15 in the morning when it sounds like everyone wakes up and takes off again. The hotel is dated I choose not to spend a second night there. Now the staff t is very good. The maids were very helpful the front desk was helpful .There is a great Mexican grocery right around the corner that makes great burritos for dinner very inexpensive. The hotel is doing upgrades like the parking lot when I was there. But I just can't get over the ice machine with the bacteria. That kind of did it for me.

    « Just ok to spend the night »

    Its proximity to the Intl Airport and its price are the only two redeeming factors. Rooms are spacious but they don't smell too good. Breakfast menu is fixed and thus not much to choose from. A one dollar shop just across the road gives good value for money.

    « Don't go »

    They have management issues. The manager at the reception desk was extremely unfriendly. The bathroom cosmetics were inferior quality. On the other hand: The hotel is conveniently located near the LAX Airport & the hotel has a convenient shuttle service. The size of the room was good. The complimentary breakfasts were satisfying, we were served at our table promptly.

    « Quite comfortable »

    The hotel provide quite good service, such as airport pick up / drop off, internet and luggage deposit, with reasonable price. The advantage of this hotel is it is quite close to airport and it provides pick up / drop off service.

    « Old hotel that needs heavy reconstruction »

    Friendly staff is an added value to this old hotel that calls for reconstruction. Although breakfast is included the choice is very limited and basically we needed to eat outside. hotel has its own parking, small hall and big rooms.

    « Looks are Deceiving »

    Two weeks on the road with visiting family from Europe, this hotel looked like a good, clean one near LAX for our guests. Well, it was that but little else. It began with work trucks for some renovation in the parking lot. Bad pavement and trucks blocking parking ease. Then inside the office doors tiles being replaced on the floor had the middle area blocked so it was difficult not to step in the area cordoned off. Off to our rooms. They were nondescript, but clean enough. The hallway was noisy and had children running on the second floor. Being hungry, we went to the attached café to eat. Now this was the really poor place! A young man seated us, and took our orders. He disappeared for nearly half an hour and we were the only people in the place! Finally he brought our food and he got one of our guests order wrong. So back he want to get the correct order while she sat for 20 minutes and we ate. Appalling. The food was adequate but NOT good. We had booked a Hop On and Off bus tour and asked at the desk where we could park to get on it to start our tour. We were told there was parking at a local hotel which there was most certainly NOT. So we had driven around looking for this place for another half hour just to find we couldn't park there anyway. We had booked this hotel for 2 nights so we got up the next morning to have our "free" breakfast in the café. It was full of people so we found a table and sat. We watched the gal behind the counter take the glasses from juice and milk and rinse them out, set them on a towel and refill them for customers. Clean? Not too sure about that! Our meal was again, adequate but it was free so you can't complain too much. The next day when going for our breakfast a staff member came back into the café and yelled at the guy who worked there (over the volume of his lousy music) and made quite a scene. The only people at the whole place who were worthwhile was the cleaning gals. They were courteous and helpful. I wouldn't stay at this Best Western again if I had to walk to LAX. Don't bother.

    « Value for Money »

    This was the 1st hotel of our tour group. There were a lot of restaurants nearby. There were also convenient stores. The room was big enough. We were not aware though that they had a shuttle to and from the airport. The bathroom was clean and big as well.

    « Close to the airport »

    Keith was probably the best check in person I have had in years!!! Super friendly & made us feel welcome. I will defiantly stay here again next year thanks to his caring attitude and suggestions he offered. The rooms are a bit dated, but hotel is clean and close to the airport. The hot tub was not hot enough to sit in, but it may have been due to it being in the evening

    « LAX GEM »

    Great hotel near Airport. It is in a neighborhood with restaurants and shops within walking distance. Not as expensive as the hotels on Century Blvd. The staff is very nice. I stay here about 2 or 3 nights per month.

  • 4
    « Close to airport and restaurants »

    Good pick for a less expensive stay for an early morning flight from LAX. We left before breakfast at 6:30, but it looked like the full deal as it's served from the hotel restaurant. Staff was very friendly and accommodating, easily moving us from the front to a quieter room in the back of the hotel as requested. Room was clean and everything worked. The internet was slower than we wanted, but it worked! Shuttle driver to the airport was very friendly, even offering to take us to drop off our car at the airport the night before our flight, bring us back to the hotel and back to the airport the next morning. Service with a smile! And a good night sleep.

    « Friendly, efficient staff - poor breakfast »

    The front desk staff was very helpful and efficient. The rooms satisfactory, very low water level in toilet and it took ages for the tank to refill. Overall, the inside of the rooms, lobby and decor was beginning to look shabby. The breakfast almost unedible. The lobby needed dusting and vaccuming.

    « If your plans could change DON'T Stay Here »

    We finished the meeting early and got an direct flight out that day and the hotel refused to cancel our reservation. The hotel staff bounced me to Corporate and the 800-number bounced me back to the hotel. Everyone refused to accommodate the travel plan changes.

    « Not worth a "Plus" rating... »

    Unfortunately, this Best Western did not live up to its "plus" rating. I've stayed at other BW's with plus ratings, and they had beds, decor, lighting and breakfasts. This Best Western's breakfast was mediocre and the quality of the food was poor. Although the restaurant staff was very nice! There was not much attention to detail in the workmanship of the rooms. (peeling paint, bad painting and molding) The carpet seemed dirty and the room was dark. It was a little overpriced for the quality.

    « Great stay! »

    I would stay here again! The staff was very helpful and friendly. The breakfast was just ok, not a lot of options. The beds were very comfortable, and the bedding was super nice! My kids slept like babies!

    « Fine for an overnight »

    Just needed a place to crash on a layover at LAX. All the props go to the shuttle drivers - they were both great! The hotel itself is fine - super clean and basic. It's the only hotel that I've never had to show ID or put down a credit card.

    « Average Stay »

    Difficult to find a parking space, Food quality was VERY poor. Buy donuts or eat out is my recommendation. This is the only hotel in the world where there was only one small bar of soap for use in sink and shower. There is a difference in running a hotel economically and CHEAP.

    « Don't stay here! »

    Toilet didn't work good, poor wifi the whole time. The manager was very helpful but couldn't fix the bad wifi or replace the faullty toilet. Not a good breakfast, take away breakfast, the egg was bad! The breakfast in the dining room was meager. Not up to Best Western standards of a breakfast.

    « Rooms noisy »

    The area is great. Plenty of shopping and restaurants. Hotel is very safe. I would not stay again, because the rooms are just too noisy. Very thin walls. I could hear all my neighbors tvs and talking, as well as the folks upstairs walking, but sounded like stomping. And worse of all, the sound from pipes is horrible. You could hear when your neighbors shower. Could not sleep well with all these noises. Would not ever stay again.

    « very helpful staff and got my backpack in time »

    Last Saturday, I stayed one night in this hotel. but when I checked out I forgot to take my backpack with laptop. I called back after I returned home (500 mile away). The staff helped me locate the backpack the mail back to me overnight. I was extremely glad I can receive my backpack in time (in fact, laptop is for my work and I was extremely concerned). I really appreciated the fantastic service and care the staff provided to their customer. I definitely will stay again and I will highly recommend to my friend. thank you very much.

  • 5
    « I was offered a rate better than my AAA discount! »

    The desk clerk made my weekend! He had only two rooms left for the evening and he gave My Wife and I a deluxe King room for $100 Tax included! The room was exceptionally clean and they served a free eggs and bacon Breakfast in the Morning. We had a coffee maker, a mini fridge and even a large 47 inch flat screen TV! with cable. Nice!!!

    « Our experience »

    This stay was a bit disappointing as we expected more from a Best Western Plus location. The room was OK, but the quality was not what we expected. I was glad to see the recumbent bike in the exercise room as my wife recently had a replacement knee surgery and this was most beneficial.

    « Pleasant and convenient stay »

    Chose this because it was close to LAX and offered free shuttle and a swimming pool .Also it was on the list of hotels that was part of the pick up route for my tour but not drop off. For me the convenience and other reviews about it made the decision. I had a single king bed which was comfortable and there was the pool. But I arrived late due to delays and didn't get to enjoy the pool. Nor the free breakfast as I had to leave very early the next morning. Overall a good stay.

    « They are consistant. »

    Great place to lay your head and sleep. They have always been friendly and pleasant. Noel is the best (thanks man!) if you need anything. Many places nearby to eat or shop. Parking is good and they are easy to find. Breakfast is provided (seated and served) in the restaurant attached to the property. There's also coffee in the lobby for those of us who prefer a fast getaway in the morning with our cup-o-joe. This is my Go-To location anytime I am in the area.

    « Best Western Lawndale »

    Great value, great service, and the breakfast is really good. Well balanced, healthy, filling, great service. If you have a car and are looking for a reasonable, comfortable, good hotel in the LAX area, this would be a really good choice.

    « Good value »

    We had a layover in LA - connecting flight so we stayed here. All was nice..very friendly staff, good location, everything was great..but wish had more choices for breakfast.There was a card with 4 choices and one had to pick one of them..not ideal..

    « Great Value close to LAX »

    Very nice hotel in a Los Angeles neighborhood, good restaurants nearby. Friendly staff. Good value for your money. I have stayed there many times in the past year and always find the hotel to be clean, staff helpful and pleasant. Can walk to restaurants and there is a major drug store across the street if you forgot something while packing.

    « Not Happy »

    We had noo internet service with my new Apple laptop, tried for over an hour and yet at other Best Westerns we stayed at during the week we had no problems. Never did get it up and running. The breakfast is in a Chinese restaurant and it is not buffet and you get only 4 choices of very cold supposed to be hot items. Milk is served in a coffee cup not a glass. Weird.

    « Great price with a few extras »

    We needed a place convenient to the airport, city and beaches, the location is great for this. Pros - pool gets all day sun, there's a hot tub, which is nice because the pool isn't heated and it's freezing. The shuttle driver is so sweet, he even took us to the car rental place, which was out of his way. The breakfast server was a sweetheart, so attentive and friendly. Free shuttle, Free parking, Free breakfast, nice comfy beds, updated bedding, clean. Cons - paper thin walls, i could hear my neighbours coughing and chatting.. at 5am! i could hear people walking above me. I prefer the usual buffet breakfasts over these 4 a la carte options; but for the price (free), can you really complain? After flushing, toilet runs for about 10 mins, very noisy. We were offered a new room but it's not such an issue as to have to move rooms. The guy on the night shift didn't even look at us when we came into the lobby, let alone say hello - i appreciate friendly staff, especially those in the hospitality industry.. so that was a disappointment after the super friendly people we had experienced so far. For the price and what you get, this place is really good value. I'd give it 3.5 stars if i could select that, but it's not quite a 4.

    « Worst breakfast ever ! »

    Worst breakfast ever ! Hotel room are noisy, people running on the holloway, jumping on the room above mine, and the worst breakfast ever. I always stay at Best Western because I tough all have to be the same, but No. This one is the worst, the continental breakfast are not like others, doesn't have pastry, bagel, bread, yogurt, nothing. They only gave you a cold and bad coffee and a plate with 3 pieces of fruits, oily and cold scrambled eggs and hash brown. Stayed 5 days but had to go out to have a decent breakfast. NEVER will come back!

  • 4
    « Good price for value »

    This hotel was good price and offered free shuttle and breakfast. I would consider this hotel again in the future. Breakfast was good and neighbor hood was ok to walk around. We went to Long Beach from this hotel and it was a quick drive.

    « Just convenient. »

    Stayed three nights and that was enough. The rooms were ok but only just! The breakfast was very strange with 4 options to choose from that were slightly different from each other. Not really what you expect from breakfast and not HOT!!!!! Woman serving was very unpleasant and unhelpful. Reception staff were a little better but not forthcoming with information on the area or local restaurants or attractions.

    « Manager visits room at 2am »

    This hotel is nice because of its special park and fly rate whereby you can stay one night and park 7 days free. As an LA resident I use it for early AM flights out of LAX. However at 2am my door flew open and the lights turned on and a man entered the room without knocking. When confronted he did not identify himself but left the room and left the lights on, forcing me to get out of bed to turn them off and investigate. Needless to say no more sleep was had this night. When I complained to the front desk about this, the clerk told me that it was the manager and he thought the room was empty with no further explanation. No apology. No offer to compensate. The attitude was "yeah, that happens sometimes, we go into people's rooms at night". Any hotel worth beans would have apologized profusely and offered some compensation. But not here. Weigh the convenience vs. the bizarre factor here and decide if free parking is worth the inconsideration.

    « Good place to stay. »

    Good place to stay, we were going to Gardena for a family trip. Willing to stay there again, it was four families that stayed there with us. They all liked the location, and felt safe and restaurants are really close.

    « What we needed. »

    3 friends and I basically only needed a clean place to stay during our week vacation in Los Angeles. You can tell the property is older, however we found our room to be very clean and comfortable. The only reason I'm not giving it 5 stars is the breakfast. Upon check-in, they give you tokens. Instead of a typical help yourself breakfast bar, you give your token to the worker and they serve you a single serving of 1 of 4 different options. We thought it was a little weird and random. Overall though it was a solid hotel if you're looking for a clean place to stay during a busy trip.

    « Great LAX Airport Hotel »

    Not your glam hi-end hotel that is 5 minutes from the airport. It is a very nice warm, clean and friendly hotel. Safe area. Hotel is about 20 minutes away from the airport but the accommodations and price can't be beat. Free 24 hour shuttle at your request, free breakfast, free internet, restaurant on premise, two blocks walking to great buffet, next door local Mexican food. safe neighborhood. Laundry facility and exercise room. Wow what more. They will always get you back and forth to the airport on time. My friend got a hotel 5 minutes from the airport and paid 3 dollars less then I paid for this hotel. They had to walk across the freeway to get to the fast food area in the night, no restaurant on premise, and no coffee in the room.

    « Comfortable »

    I have stayed at this hotel a few times. Never had any problems. The rooms and bed are so comfortable that you can chill and relax all day without leaving the room. The only thing I wish they had was a microwave, which I believe they used to have at one point.

    « What to be expected »

    Clean, nice breakfast, large room (two queens/ family room) Lots of shops and fastfood restaurants in the area. Would have liked a nicer restaurant close by and Lawndale really is a bit from where the fun stuff is.

    « not a good stay »

    horrible horrible not a good stay and no one spoke good english wood like my best western points back !!!!! hopefully it will be better next trip i take cause i'm a diamond member and i payed a lot of money to get that status so it should be a comfort zone when diamond members come in and stay

    « Before a trip to China »

    We have stayed at this hotel several times and it has always been a pleasure. Their stay-and-ly program is phenomenal. Their choice of an American or Chinese breakfast is a real treat. The neighborhood has some really great and exotic ethnic restaurants that make for a hard choice when choosing a restaurant for dinner. The prices are very fair at both the hotel and surrounding eateries. My wife always fits in a foot message within a block of the hotel.

  • 5
    « great hotel for park sleep and fly »

    great hotel...needed a hotel that was part of the "stay park fly" program..they did great..clean and neat rooms...the gentleman that drove the shuttle was on time and got us to the airport in plenty of time especially with us leaving at 5 am...also was there to pick us up a week later...with hardly any wait...would stay there again in a heartbeat!!

    « Another day in Business Accommodation Paradise »

    The location of this Best Western was perfect for what I needed. And it was easy to deal with having to deal with entering the hotel always from the south (because of the large center divider in the middle of Hawthorne Blvd.) I found it fascinating that the breakfast was atypical of most Best Westerns--instead of a self-serve buffet of eggs/cereal/waffles/juice/etc., there were 4 choices, made to order, and one of the choices was chicken congee!

    « good for the money to spend one night between flights »

    Average room, comfy bed, clean, quick shuttle to the airport. Decent value considering proximity to LAX. With loud cycling AC did not get much sleep, but overall not a bad motel for one night between flights.

    « It was alright »

    Definitely the shadiest Best Western Plus I have ever stayed in. The room was very dated, but clean. Not enough outlets for electronics available. The check in process was smooth, we were given tokens for breakfast that we did not use due to an early flight out of LAX. The hotel has a definite motel vibe and we did not feel safe to venture out into the area, so we ordered in Pizza Hut. I stayed here on points so I really can't complain. Very close to the airport, shuttle service on the hour was prompt and quick.

    « Interesting hotel, nice place to stay »

    We got here a little late in the evening about 6:30, friendly front desk staff. We went up to our room next to the elevator. I thought sleep might be a problem, but no they must have put a ton of insulation the wall, did not hear a thing all night. The hotel has a small restaurant as part of the hotel and we went down to get some food, we had a late lunch so I was not looking for a big meal. There was the hostess table in front and a sign to wait for the hostess in english and either japanese or chinese I can't tell the difference. About 5 years ago we stayed at a ramada inn in LA in what is known as korea town. The beds were just slightly softer than a plank of wood. I had 2 fish tacos my wife had fried chicken strips and seasoned frys. Both were very good, and there is a small bar here also. Back to the beds, they were not planks of wood, they were quite soft and comfortable. The room was I would have to say larger than most. Both the room and the bathroom were clean. The only view was of the parking lot and the pool. Breakfast was not your normal buffet but a sit down and you got a choice of 4 different breakfasts. They were good but I am a bit of a large person and could have had a little more, when you check in you get a chip to let the hostess know you are a guest and not an outsider, the restaurant is open to all. I don't normally go to lawndale when in LA (actually my first time) but I have to admit I will definitely keep this place in mind on my next visit to LA

    « Very nice!!!!!!!!! »

    Very nice hotel, close to the airport LAX. I stayed here on friday the 16 th of october. I called the (free) shuttle bus from the airport, and they were there in 15 minutes. A very very very nice (Mexican) driver! What a blessing is that man! (he is working allready 30 years for the hotel) The frontdeks man was a sweetheart, a happy man. The room was GREAT, very big, clean, it smelled zo nice, and what a soft bed!!! Wow! Breakfast wonderful wiht lovely lady's who served it. What more can you wish???

    « A repeat customer »

    This hotel is very convenient for the Park, Sleep, and Fly program. It is reasonably priced compared to other hotels located near LAX. They have a shuttle service that is always on time. The addition of the small restaurant is convenient. But would like to see microwaves added to the rooms for very early or late arrivals when the restaurant is not available.

    « Employees' families like the pool! »

    Tired and worn, the hotel lacks A/C thoughout the building, except for the rooms. The lobby, hallways and elevator were open to the outside air, which was 97 degrees that day. The small pool, which is 8 feet deep, was primarily occupied by the shuttle bus driver's family. All seven loved the small pool, to the exclusion of the guests. His uniform shirt and marked shuttle bus made it easy to identify him.

    « Good hotel when transfer »

    Stayed here for three nights. The staff is very polite and service minded. Our stay included breakfast and you had four different choices - tasty but very small portions. Spacious rooms but the A/C is difficult to set - it´s either to cold or to warm. The very big minus are the high and stiff pillows - if you prefer to sleep on your stomach you will wake up with the worse neck ache. Perfect with complementary transfer to and from LAX. There are some restaurants around where you can eat lunch/dinner but the area feel a little insecure at night.

    « fine for a short visit »

    Average hotel but the right price for two nights while our house was getting tenting termite treatment. first day all was good and was glad to air con during a Oct heatwave. Decent pool and jacuzzi but too many kids in it for our taste. good places to eat within walking distance. the breakfast that comes with the room is just okay - no variation - you have 4 options and that is it. the muffin was stale. thankfully there is a nice *bucks less than a half a block away. 2nd night there was power outtage. i do not feel they handled it very well. our hallway did not have any emergency lighting - that i am sure is a safety hazard. minimal communication about it and a rather cavalier attitude. the shuttle service is okay - but the driver did not speak english - which made for a challenge.

  • 4
    « 1st. night stay »

    after an 11 hour flight a courtesy bus was a priority this hotel fitted the bill a continental breakfast was adequate and the courtesy driver very kindly dropped us at the car rental instead of airport saving us time and trouble which was excellent all in all most satisfied with all ameneties

    « Airport Shuttle »

    The Airport Shuttle is the only reason we stayed here for a quick one night stop before flying home. After a 5 hour flight, swollen legs and ankles we called the hotel when we landed and were told to call when we got our luggage, within 10-15 minutes later when we got our luggage and walked out to Hotel Shuttle sign we called back the guy was screaming on the phone, said he couldn't hear us and hung up! We made a second call and the same guy said it would be 30 minutes, within 5 minutes the shuttle driver shows up along with other riders that told him it was fine to come back and get us! Thank-God! Check-in was easy but finding our room at midnight wasn' was down one dirty hallway after another, finally got to our room, it was hot, the walls were thin and all we heard was the tv left on by the guest next to our bed, we just blasted the air for the night and blocked out the sounds! Breakfast the next morning was in a restaurant, which was nice to have real plates and silverware, they offer guests 4 choices, which came fast as we were rushing out to the shuttle for an early morning flight. We were hoping to find a hotel next to the airport for all our quick trips into LAX, but unfortunately this is not it!

    « Be Aware »

    Old hotel that needs immediate attention of repairs, cleaning, carpet dirty and overall decaying appearance. Night receptionist was unfriendly and could care less of guests needs. What Continental breakfast? It is a joke, it is actually a restaurant with very poor service, given only an option of 4 items in the menu and coffee served cold and servers expect a tip. This is not your typical Best Western Hotel. Stay away!

    « Be prepared for a cultural experience »

    This hotel is extremely convenient for me to visit family in the area and it is fairly easy to get in and out (and the price is certainly attractive versus other hotels in the area). They were also very adaptable to my schedule to allow me to check in early (noon) because they had rooms available (my parents came a day later and couldn't because they didn't have clean rooms). Parking is semi-private and I felt secure on the hotel premises - I would even feel ok walking the main streets around the hotel to other businesses/ restaurants during the day. The hotel itself is older, but it has been renovated in the last 7 years (possibly less), so the carpets & walls are a bit dingy and the elevator has seen better days. I would not say the hotel is dirty, just not 'new.' The sheets were clean, but the towels have been used a while (the towels are comparable to a 2-star hotel, not a typical Best Western Plus). The hotel offers shuttle service to/from LAX and this is very convenient for my family. The hotel caters to visiting Asian (Chinese speaking) clientele. This is clear in the internet access (directions provide both in English and Mandarin), the signature line on the check-in is only about 1" long (typical for Asian signatures), and the restaurant. Yes, they serve breakfast in a restaurant, but I believe this is more about portion control than a true restaurant. They have put as many tables/ chairs in the room that the fire martial will allow and it is extremely tight (don't try to take any luggage in with you). The menu has 4 options with pictures for each and brief descriptions in English and Chinese, including 'congee' as an option. The breakfast is small, but I found it adequate: 1 scrambled egg, 2 pieces of meat, a pancake or slice of toast with a small bowl of fruit (there is another option, but I forget those details). All items were prepared in advance and sit under heat lamps or possible chaffing dishes (I didn't see, but given how fast my breakfast came one morning it wasn't freshly cooked). I didn't see the restaurant open for anything except breakfast, but I wasn't looking to eat there for any other meals, either. There is a *-bucks behind the hotel, so this might be a better breakfast option for others. One area I should specifically comment on - the beds are average - they are not hard (the one aspect of the hotel that doesn't cater to Asian clientele - unless they have rooms specific for Asian clientele with hard beds, which I didn't stay in). I find the bed comparable to other Best Westerns. I've spent an extensive amount of time in Asia and as long as you are ok with the cultural experience, this is a nice hotel to stay at. If you want a typical American hotel experience, I'd recommend staying somewhere else.

    « Great Place »

    It was a very nice place to stay for the weekend. The room was clean and quiet. My grandson loved the pool! For the free breakfast they do not give very much food but it was good. The staff was friendly and helpful.


Getting to the hotel ...

All directions
·From: Interstate 405 Take the Hawthorne Boulevard Exit. Then, travel north for half mile and the Best Western Plus South Bay Hotel is on the northeast corner of Hawthorne and Marine Avenue.