Best Western Starfire Hotel,  Lagos

3.5/5  - based on 26 guest reviews.
128 Joel Ogunnaike Street, ., Lagos, Nigeria - See map
+234 8030952727 +234 7098212385

Destination

Dates

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> Room 1

1 adult

 

Hotel advantages

  • Restaurant
    Restaurant
  • Complimentary continental breakfast
    Complimentary continental breakfast
  • Outdoor pool
    Outdoor pool
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Massage services
    Massage services
  • Onsite laundry
    Onsite laundry
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TripAdvisor Traveler Rating
based on 26 traveler reviews
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The Best Western Starfire Hotel is a special boutique hotel, offering 5 Star conveniences and services in a superb, urban hotspot. The hotel exudes an eclectic mix of contemporary style and African elegance, all within an intimate and relaxing atmosphere in the highbrow neighborhood of Ikeja GRA. The hotel is only five minutes from the local airport and the Murutala Mohammed International Airport. Whether on business or leisure, the Best Western Starfire Hotel provides the personalized service you need and deserve. Discover the culinary splendor provided by our renowned chef while you relax within our warm and friendly ambience. If you are planning a trip to mainland Lagos, and looking for a cozy city hotel that is big on style, the Best Western Starfire Hotel is an unparalleled choice, where quality is our benchmark. Enjoy your stay.

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Room 1

Guest reviews


in partnership withtrip advisor img
based on 26 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
3
Verygood
 
9
Medium
 
9
Poor
 
2
Horrible
 
3
Business Business 17
Couples Couples 1
Family Family 3
Friends getaway Friends getaway 1
Solo travel Solo travel 4
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Best Western Starfire Hotel,Lagos
  • 3
    « Quick drink and chat »

    Came to grab a drink and catch up with a friend who was in Lagos for a seminar holding in the same hotel. Service was slow but drinks were cold and glasses were clean. Didn't enter any of the rooms nor did I have a proper meal so cannot speak about those.

    4
    « Transit »

    Good and clean hotel. Standard rooms are small. Friendly staff. Nice complimentary breakfast with many option to choose from. Transportation access is good. Taxify arrived within one minute of call. Low fare to international airport using taxify or uber.

    1
    « Dump broom cupboard for a room »

    I stayed at this hotel because it's close to the airport. One of the worst hotels I have ever stayed in comparable only to SPEKE hotel in Uganda. The staff seemed more concern with taking a payment from me before even showing me the room. The room was small and smelled of dump. The bed sheets had clearly not been changed and I had to get the receptionist to send in clean sheets. For $70, this was a total rip off. I would be unhappy paying $20 for that room. The hotel is poorly ventilated. Could hardly sleep either from humming noised that I assume came from the Air cons.

    3
    « Near the airport, but........ »

    We spent a night here because we were catching an early flight the next morning. The room was a bit cramped. The bed was a king size but was very uncomfortable. The mattress was very hard and high. Bathroom cleanliness clearly should be looked into. Not much for toiletries. It seemed the room we had was right over the restaurant, as for a long time after we went to bed there was the constant din of cutlery being moved around. We were woken up by the strong smell of cooking early in the morning. Even though, I specifically asked for a quiet room, this was what we got. I made several long distance phone calls before we arrived regarding the room and transportation to and from the airport. But this did not seem to have helped. They offer airport shuttle which you are charged for. I had agreed on a price with the Manager but then he reneged on this and was not there to speak with me directly. Breakfast was good enough and it was complimentary also. The driver Adebayo and the room staff Samuel were personable and helpful. Close to the airport.

    4
    « Good stay »

    The place is in a safe area you could walk around at night , the rooms are okay and the hotel is near the airport. The staff are really helpful, polite and kind. The pool is open for use 24/7 it helps because of the heat, you can use the gym too if you wish to. Their food is okay and there are a great deal of restaurants nearby (Dominos, Yellow Chilli , The place and a couple of others) There is a good relaxing area near the pool or outside the main entrance . My only pain was the WiFi, it was on and off at times especially when i really needed it. Apart from the dips in net my room didn't have a strong signal so i had to move to the pool area to make calls.

    5
    « Excellent value for money in Lagos, Nigeria »

    On business and private trips to Lagos, this Best Western Hotel is excellent value for money in the Lagos Mainland area. The staff and especially the Manager on duty were very helpful during my stay, providing all needed assistance to make my stay worthwhile. I liked my room size and the amenities.

    5
    « WONDERFUL EXPERIENCE »

    Even though my stay was brief, i enjoyed each bit of it. The hotel location is superb and serene with thumbs up facilities. It a great place to stay. The way the room is set puts you in another state of reality plus a feel of natural life..Overall it was quite the experience..

    4
    « Home away from Home »

    I am Canadian, and have lived in West Africa for the past 2 years so small things like wifi that is not always 100% perfect, lights going off for a few minutes until the back up generator comes on, or other minor inconveniences, don't phase me . In this case I was looking for a longer term stay (1 month +) with convenient location to my office at an affordable price. I was very happy with my stay and could happily have lived at the hotel for the long term. The rooms are comfortable, the restaurant had a full menu with all items available on it (not always the case in Africa!) and an accommodating chef who was happy to add vegetables to my meal when I asked for them. There is also a nice poolside area to sit and relax or have a bite to eat. But the best thing about the hotel was the staff, who were all quite wonderful. From Hotel Manager Mr Chuks and Sandra, to the front desk staff Solomon, Kenneth, Victoria, (I know I am missing some), to my room cleaner Paul and the others, and most especially to the dining room staff Joy, Christophene, Martins, and Noah - this is a hotel that focuses on good customer service. I felt like family, always welcomed with a big smile, and was so at home, whether having a meeting in the dining room, a meal, leaving the hotel for a walk, or having room service. I also felt secure and safe, important for a Canadian woman living/travelling alone in Nigeria. It wasn't a large hotel but very comfortable and it really felt like my home while I was there. I would definitely recommend this hotel for anyone looking for an affordable yet comfortable stay and will plan on staying again if I need a hotel in Lagos.

    4
    « Thinking »

    Thank you guys. The hotel is good and the service and the service givers are equally good. The environment is neat,and we enjoyed our stay. The hotel has everything that we make you comfortable when you are away from home.

    5
    « Staff »

    The staff offered incredible service and were an absolute pleasure to work with! Especially Solomon. I would recommend this hotel to future travelers. Great hotel if you have a flight layover, as they will coordinate a driver to pick you up and drop you off.

  • 1
    « Very Disappointing »

    I chose the Best Western as although it is a budget brand you can usually rely on a level of quality. Unfortunately this is not true at the Starfire. I stayed for two nights. My room was very small however this is not unusual in budget hotels. It did have possibly the smallest window I have ever seen in a hotel. This was compounded by the fact that the circuit breaker to my room tripped out approximately every 2 hours throughout my stay. I would then have to call reception for it to be fixed. On my return from business on the second day around 4pm my room had still not been made up. Apparently the electronic key I had was the only one available so they couldn't do it while I was out. Breakfast is reasonable for Lagos, facilities in the room worked. Dinner was good although room service never returned my change. Perhaps the most telling point is that when the light tripped out again at 6am on my final day I called reception to tell them I'd like to speak to the manager. I told them I was checking out by 10am. Unfortunately, when I checked out at 10am the manager still hadn't turned up for work. I think this may explain why there is no attention to detail overall. There are definitely better hotels in Ikeja for this price, in fact there are better hotels on Joel Ogunnaike. I won't be going back.

    2
    « Accommodation on a budget »

    This is a small hotel with limited facilities, the staff were very friendly and helpful, but definite lack of attention to detail in the hotel. The water pressure was low, wifi sketchy and the generator took a long time to get up and running so you are often left in the dark. The food is generous but simple with limited choices. The gym is a room with poor equipment.

    4
    « nice »

    excellent customer service....cant fault them at all......willing to go the extra mile to accommodate my requests.....really impressed....and because i had been to the hotel....i was recognised and accorded a warm welcome...

    1
    « Terrible and rude staff »

    Never again! Internet did not work the entire time and the tomb like concrete walls didn't allow for cell phone or modem connection either! Staff was incredibly rude and incompetent, check out was such a disaster that I missed my flight.

    3
    « Like a family Home. »

    Viewed from outside, the company look more like a family home. I arrived from the Middle East tired and worn out.The design of the entry lobby is so tight that i was barely able to move out of the cab. However, the warmly welcome and glass of juice from Jonah was more than soothing. I was given an option of upper floor or ground floor, i chose to go up. Very compact room, but the bathroom was ok. never had time to taste their food as I left much earlier before the restaurant could open at 06.00 am; there was generous supply of tea, sugar n milk though. One positive: the internet!

    3
    « Pool closed »

    In the heat of lagos relaxing in a pool was my motivation for booking the hotel. But on arrival the pool was out of order and the man at the desk, Nosa did not know where I could find a pool nearby. Suggestions, please tell travelers online that your hotel is under renovations or at least offer an alternative close enough since there are other hotels in the vicinity. On your staff, at breakfast I noticed the lady on her laptop watching a movie and giggling. The only help she offered was when I had a question and she went back to her movie. As soon as the manager(looks like a manager) walked in the staff quickly began to look useful. The breakfast was good, small selection but yam and eggs, plantain. But why just two lonely looking rolls at 6:45 am? For lunch, we ordered as a group came in for their lunch. Unfortunately our table was invaded thou there were more places to seat and our waiter did not even offer something to drink until after 27 mins of being seated. We got up and ask for a cab to the city. Our waitress pursued us whining that she had orderd our food, and what should she do. I was afraid she would spit in my food. Jonah, the man who help with my bags and offered orange juice at arrival was very helpful and kind. Rooms are small with paint peeling. Bathroom was decent needs more towels and washcloth. Sat by the pool without water thanking God I only had one night.

    3
    « Convenience and Style »

    I really use this hotel a lot whenever I have a private mission in Ikeja Lagos. The safety is good, the environment and rooms are quiet enough, and the service is fair. On the whole, the hotel is a fair value for money.

    3
    « Nice hotel »

    Whenever I have any official visit to Lagos, Star-fire has been the choice of my company. I have stayed there several times and has all been pleasant memories. Even when I left behind a valuable personal effect, it was kept for me and was glad to always remember such a good gesture from the hotel. The staff are good and check-in and check-out processes are excellent.

 

Getting to the hotel ...

All directions
·From: Murtala Muhammed International Airport. Head toward International Airport Road, go north on International Airport Road. Continue straight to stay on International Airport Road. Turn right toward Murtala Muhammed Airport Road. Turn left at International Airport Road. Slight right onto Murtala Muhammed Airport Road. Pass by Chapel of Christ (on the left in 500 meters). Take the first left onto Airport Road. Turn right onto Airport Road/Murtala Mohammed International Airport Road. Pass by Federal Airports Authority of Nigeria Training School (on the left). Slight left to stay on Airport Road/Murtala Mohammed International Airport Road. Pass by Everlasting Lord Assembly (on the right in 7...

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