Best Western Grand Hotel,  Kielce

4.0/5  - based on 76 guest reviews.
Sienkiewicza 78, 25-501, Kielce, Poland - See map
+48 41 365 50 00 +48 41 365 50 01



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> Room 1

1 adult


Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Restaurant
  • Safe deposit box
    Safe deposit box
  • Sauna
  • Spa
  • Pharmacy
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
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TripAdvisor Traveler Rating
based on 76 traveler reviews
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Best Western Grand Hotel is situated in the city center, only 100 meters from the train station and close to important business areas. We offer 122 comfortable single, double and triple bedded rooms and suites which are three or four star standards. Our four star standards are also air-conditioned and equipped with minibars. All rooms have bathrooms with bathtub or shower, free wireless Internet and satellite TV. At the Victoria & Oran'eria restaurants, the menus offer traditional Polish cuisine as well as Mediterranean specialties. Cozy interiors and professional service are accompanied by exquisite flavors, aromas and Chef's specialties. The Klimt Cafe is a great place for after work meetings, filled with aromas of many different coffees. Best Western Grand Hotel is a perfect for conferences, congresses, banquets and other meetings. The air-conditioned conference halls with modern equipment have total area of 1100 square meters and altogether including the foyer can accommodate up to 1000 guests. The hotel offers professional conference service and wide range of coffee breaks, lunches and dinners. After a hardworking day we invite guests to visit the fitness center, take steam bath or indulge in a massage to relieve the stress and tensions of your work day. Hotel offers spaces on toll parking and animals are accepted.

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Room 1

Guest reviews

in partnership withtrip advisor img
based on 76 guest reviews
Business Business 44
Couples Couples 11
Family Family 9
Friends getaway Friends getaway 2
Solo travel Solo travel 7
Sleep Quality
Best Western Grand Hotel,Kielce
  • 4
    « Lovely hotel »

    A clean comfortable hotel that is centrally located for town centre, cafes, shops and bars. The hotel is not far from the main road Warsaw to krakow, so would make a good half way stop. I was there on business but made use the bar & breakfast only, these were good, but I did not have evening meal so cannot comment. The reception and other staff were all very friendly so that was a bonus. My room was at the rear of hotel so quiet, but the front is on a main road, so I would imagine requesting a back room would be a good idea

    « Good descent hotel »

    I stayed last week during an exhibition, the hotel fulfills the minimum requirement. Clean bed, renovated toilet, nothing fancy. Stayed for 2 days, room size was ok. Location is good, with easy access to the pedestrian street.

    « Positive overall experience »

    Reasons to stay here: - central location opposite train station and within walking distance of Kielce town centre - Newly refurbished rooms with air conditioning and new, modern and bright bathrooms - Excellent breakfast buffet with a large selection of foods, healthier options include plain yoghurt, a variety of nuts and seeds and eggs made to order - Good selection of international news channels Areas for improvement: - Wifi is free but login process is annoying as a cryptic password needs to be entered every time - Both breakfast area and hotel lobby are poorly lit and look slightly dated - have breakfast outside on the terrace if you can .. but be aware: - The breakfast terrace is a designated smoking area - Trying the emergency exits I was surprised to find the street exit from the south wing / conference area were LOCKED and I had to find my way from there to the lobby through an unmarked corridor! This is definitely not acceptable.

    « Fantastic Hotel. »

    Am I reading the right reviews? Smelly? Overpriced? Ok maybe I must have just been lucky with my room because I thought it was amazing! The bathroom was 5 star! It was so new and clean I cleaned the water off the shower after because I didn't want to ruin it! We paid £62 for 2 nights....sooooo cheap! Reception staff were great, can't remember checking in as we were there for a wedding and went to that hotel first...lots of vodka ?? Thanks for the great stay!

    « Good hotel for short stay »

    Decent place, centrally located, rooms not big but comfortable. The big downside was Internet. Not only was the signal very weak but I had to re login every 30 min. Breakfast fine, I would like to see better selection of hot food as they only served sausage and scrmbled or fried egg, but it was alright.

    « Good location, nice hotel »

    I have stayed at tis hotel many times. It is in the middle of the town and has all what I need: Bed, food, wifi, lobby bar. Only small minus in the lack if business center. If nothing changes, I will keep coming back.

    « Central location »

    Great location in the center of the city. I was in town for the MSPO show and glad our company arranged this stay location. It was convenient to the convention center, maybe a 10 minute drive. It was also very convenient to walking downtown to any number of restaurants. My room was very comfortable & spacious. The AC was good and the bathroom was clean. My one complaint was the wireless Internet connection, very spotty. The breakfast buffet was well done and plenty of choices for any appetite.

    « Great hotel and restaurant »

    Clean, nicely decorated. Good restaurant and service. Location is right opposite the train station but the hotel also has its own parking ground. The windows don't let any noise through. Walking distance from the shops. The food in the resaturant was good and reasonably priced. Breakfast is a buffet with a good selection of choice.

    « Luxury at a reasonable price »

    Stayed here for 3 nights for a wedding reception and we were very impressed with this hotel. The room was very clean and well equipped, the beds were extremely comfortable (the most comfortable hotel bed I've ever slept in). Staff were all very friendly and helpful. We called reception on the morning of the wedding to ask for an iron and ironing board, the maid arrived within a couple of minutes with them. The air conditioning worked really well and was much needed after the 35 degree heat outside. The food in the hotel was all very nice. The hotel is directly across the road from the railway station and around the corner from the main shopping street so 10 out of 10 for location.

    « Overpriced »

    Greeting mediocre Facilities good restaurant spacious,good breakfast service Some staff extremely helpful re late visit to spa facilities Room comfortable clean lack of coordination as to which room is prepared for the next guest.Sheets were changed for the next guest while room was still occupied by me. Front desk management responsive to suggestions and comments .

  • 3
    « Great hotel but they dont answer to emails »

    Rooms are really clean and staff at the reception is really kind and helpful. I like it. However i am a bit surprise that they didnt answer to my email when i asked some info about the hotel and prices. Also by phone is not so easy to contact them. Anyway Hotel is really ok and close to the city center. I recommend it but remember they may not answer to your email . Beds are confortables are rooms are ok

    « Nice and cosy hotel »

    I have stayed in this hotel during my business trip in Kielce. The hotel is very nice with very pleasant stuff who will never bother you with ridiculous rules as it is usual in most of the hotel. And price . . . excellent for the services they offer. Breakfast is served in a very good restaurant. They also offer a special made omelet in front of you. Rooms are nice and clean. For 3 day stay here you will pay as for one hour in Brussels :) . The hotel is on very good location near by railway station and bus station and has good tradition. I am the most impressed by the stuff, they are so good and polish. . It seems, according its tradition and respect the hotel is very popular in Kielce and locals organize lot of celebrations there so you can enjoy their culture even too. From the hotel begin a very long Kielce pedestrian street and you can enjoy the specificity of the local manner of living. I recommend this hotel sincerely.

    « Nice hotel lousy service »

    If you realy have something to do in Kilce you will enjoy your stay if you do not need help from the staff. this hotel is located perfectly on the main road and the rooms are big and very comfortable. the food for breakfast is rich and tasty.


Getting to the hotel ...

All directions
·From: The north Warszawa. Go in the direction of the city center by Warszawska Street, turn right onto Aleja IX Wiekow. Go straight to Czarowska Street and the Best Western Grand Hotel is on the left hand side. ·From: The south Krakow. Go in the direction of the city center by Krakowska Street, turn left on the bridge onto Armi Krajowej Street. Keep going forward and the Best Western Grand Hotel is on the right hand side. ·From: The west Lodz. Go in the direction of the city center by Lodzka Street, turn right on Zagnanska Street. This will take you to the Okrzei Street, turn right on Czarnowska Street. The Best Western Grand Hotel is on the left hand side. ·From: The east Rzeszow. Go in th...

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