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Best Western Premier Hotel Energy Corridor, Katy

1549 Westborough Drive, 77449, Katy, United States - See on a map
Best Western Premier Energy Corridor - Welcome to the Premier Life by Best Western The Best Western Premier Energy Corridor is ideally located in the center of Katy. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Winner of Expedia’s Best of VIP Access Hotels Award for North America! Our newly constructed Premier hotel is centrally located near the energy corridor and Katy, Texas just off I-10. This Premier hotel is part of the Best Western family. The hotel offers a higher standard, refined atmosphere, first-rate amenities, superior accommodations, and service a cut above. Travelers will enjoy modern features and amenities throughout which include a state-of-the-art fitness center, on-site dining, cocktail bar, and gathering spaces around the hotel. Plus, stay connected during your visit to Houston with complimentary Wi-Fi, data ports and USB access thru the entire hotel. Spacious, upscale guest rooms welcome you with detailed finishes, premium linens, and convenient amenities such as a mini refrigerator, microwave, Keurig® coffee makers, 49-inch flat screen television, laptop safe, and a pull-out sofa sleeper in the separate living room. Enjoy our complimentary breakfast buffet includes continental as well as hot rotating items daily, plus a fresh cook to order omelet station. In the evening take a dip in our refreshing outdoor pool with cascading waterfall, and whirlpool hot tub. Our hotel location offers a variety of restaurants and destinations within walking distance or a short drive. Just to name a few Memorial City, Katy Mills® Mall, Main Event, TopGolf, Typhoon Texas Waterpark, and the City Centre. We are the ideal location for travelers’ visiting British Petroleum (BP), ConocoPhillips, DNV GL, Dyna-Drill, GEICO®, Wood Mustang Group, Shell Oil and Schlumberger. For our extended stay guest, two laundromats on-site. The on-site shop offers snacks, microwaveable meals, beverages, or toiletries. The hotel has 24-hour security. The Houston Premier hotel offers function spaces for business or social, with 2,035 sq. ft. to handle up to 120 people. Our boardroom hosts up to 12 with relaxed seating.

Best Western Premier

Hotel Energy Corridor




Hotel advantages

  • Restaurant
  • Complimentary full american breakfast
    Complimentary full american breakfast
  • Outdoor pool
    Outdoor pool
  • Air conditioning
    Air conditioning
  • Lounges/bars
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Multilingual staff
    Multilingual staff
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2020
Traveler's Choice
Travelers Choice 2022
Travelers_Choice 2020
based on 462 guest reviews
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Sleep Quality

"Not worth the price"

User 26/05/2022

Dirty rooms not the worth the price paid for it. The manager is racist and definitely don't know how to deal with her customers. She should be fired. The housekeeping is only there to get a paycheck and nothing else. Take my advice and spend your hard earned money elsewhere.

"Great service"

jrabbbutler, New Orleans, Louisiana 23/05/2022

The staff was very helpful. The room was very comfortable and spacious. The breakfast was good except there was no fresh fruit. Everything else was very filling and enjoyable. The poolside was very pleasurable.


User 30/04/2022

Actually I had a terrible experience. I had a very long trip, my connection cancelled and I ended up spending all night at the airport, I didn't sleep all night, I pulled into the hotel to check in around 11am and the lady at the front desk told me check in was at 3pm I explained the situation and she said she would try to help me with the timing. I waited and waited and waited in the lobby, at 1 pm I asked how it was going and she said soon. At 2pm I asked if they had made any progress and a young lady Brianna answers check in is at 3 PM I was really shocked, I couldn't believe they let me just sit in the lobby with no cooperation.

"Hotel Gem in Katy Texas"

jamescZ730RY, Cambridge, United Kingdom 22/04/2022

A hidden gem of a hotel. Food excellent rooms large and staff very helpful. Close to Houston so ideal for sight seeing. Breakfasts are excellent and included in the room price. Close to many restaurants and shopping. I can highly recommend and will stay again next time we are in Houston

"Comfortable, Safe, Relaxing, Stay!"

User 15/04/2022

This property is the most comfortable, cleanest, and the most convenient location for our needs, that we have stayed at in the Katy area. The entire staff was welcoming and professional, and the property was well lit at night, adding to our level of comfort. The cleanliness of the entire property (all public areas and our room) was a comfort, especially since we continue to deal with a global pandemic.

"Very Nice Stay"

SAViolet, San Antonio, Texas 08/04/2022

Room very clean and comfortable. Very good quality and variety at breakfast. Hotel is a little dated, but very well maintained. Fro t desk staff very responsive. Check-in was a breeze. Check out very eas.


User 07/04/2022

The room was dirty (trash on floor and dirty surfaces all over) I reported the problem and was hoping they send someone to clean but they didn't. I was informed that there's no room service available (I stayed 4 nighs). I was attending my clinicals in Katy and was busy to look for other options. I don't think I'll go back to the same hotel again.

"Big rooms for a great price"

nikkinicole29, Dallas, Texas 05/04/2022

Huge rooms and bathroom. Room was clean. Linens were clean and soft. Design is warm and modern - not outdated and feeling questionably clean because of age. Smaller property - only 90-something rooms - so it's quiet and comfortable. Has a full gym, pool, lounge, bar, and business center. Everything you could want for business trip or leisure. Staff is very polite and professional. Highly recommend and will return.

"Vacation Trip in Texas"

dthomas54dt, Lebanon, Tennessee 28/03/2022

We went sightseeing in Tx after visiting family and stopped at this hotel and it had everything you would want in a hotel. It was the best one we stayed in on our trip out of six hotels we stayed in. I questioned the hostess if there were any more Premier Best Westerns because I wanted to stay in one again. They are the best!

"No towels"

User 19/03/2022

This is our go to favorite stay, close to the stores and family, never had any issues over all the years we have come. Hotel acclimated us well even through the covid time. Just came in from our vacation from Colorado (where we also stayed in a bestwestern over an extended amount of time), exhausted and ready to rest as a stop over on our way home 4hours away. Got ready to shower only to discover no towels, now I assumed that when people check out, the room is cleaned and restocked after 11am before the 4pm checkin, did nobody notice this. To my shock, it wasn't an isolated incident, I was in a line of people asking the same question, “where are the towels”, not to mention the people checking in “are we going have towels?” For $182 room, towels are just a must. And the response of “I already called the manager 3hrs ago, I haven't heard back, I can't do laundry and run the front, I've done all I can do.” This is at 8pm at night, and her response of if I have a chance to do laundry then I will provide you with h some. Mind you “IF”, well after an over 10hr drive from another state, I didn't want to be disturbed or be waiting on the possibility of towels, so my husband was forced to have to go back out and purchase towels.


rosaziur61, El Paso, Texas 16/03/2022

The room was very nice, clean and spacious. We were amazed when we walked in. Nice coffee maker, fridge and microwave. The bed was great. The value is very much worth it. Very good breakfast. We are looking forward to staying here again soon.

"Great Hospitality"

User 14/03/2022

The staff was amazing! The front desk clerk made us feel more than welcomed! The room was clean and spacious. The only thing I would change is the comfort of the bed. Other than that, the stay was nice.

"Staff is Horrible"

596stacyj, Houston, Texas 13/03/2022

I have stayed here multiple times, but will never stay again. First they don't clean the rooms throughly. Dirty sheets, counters and toilets. Their front desk is extremely rude and argumentative.. especially the Chinese lady. They require a $25 incidental charge and their system don't accept all cards. Many people are traveling and shouldn't have to go back and forward with the front desk... I will NEVER stay again

"Top notch Best Western Premier"

maxnicetrip, Los Angeles, California 08/03/2022

Lot's of parking. Large updated property. Staff friendly and helpful. Coffee in lobby and restaurant/lounge to hang out. There's a staffed bar onsite. Rooms modern and clean. Nice pool and hot tub outside. Would definitely stay here again if we're in the area.

"Loved it, but 1 problem."

oscarjcarrillo709, Houston, Texas 22/02/2022

My expectations for this hotel were met, and they were pretty high. We arrived, it was beautiful inside and out. The woman at the front desk didn't speak too clearly/loud, so that was a problem but that wasn't the biggest problem. The biggest problem was the fact that when we got there (it was paid for already) we were told there was a deposit… after the fact that we paid for it and arrived already. Why were we not told that there was a deposit?? Went from $85 to $110. Anyway- we continued on. Got our card and went up. Better than expected, very comfy and fancy.

"Excellent Clean and Modern Hotel"

jordanmount23, North Houston, Texas 13/02/2022

This hotel was GORGEOUS. We are for sure coming back when it warms up to enjoy the pool area that is so beautiful. The room was HUGE and the location was in such close proximity to everything! The staff was very friendly and the rooms were such high quality.


User 04/02/2022

Our stay started with a very long checkin time with a staff member who seemed to be new and didn't know what was going on. She stopped every two minutes to go to the back to ask the supervisor questions. One of the questions was if we can check out at 3 p.m. We were told yes but then later denied. Fast forward to getting in the room there was a dirty shower with hair everywhere, dirty toilet with skid marks, hair throughout the bedding of my bed, and ants crawling everywhere in the bathroom. My sister also had ants in her room. Furthermore the heating system did not work. I made the complaint of all of this and was told to move to another room which my mom and I refused because we had a million bags and did not prefer to move. I also cleaned the room myself. I however was told that someone would come and fix the heating system but no one ever came. To top it all off the jacuzzi was filthy with dirt in the bottom and more ants! I asked for a refund by the supervisor and was told no with no appology. In what world is it okay to not tru to accommodate a paying guest for a terrible stay at a hotel? Bad customer service! Do not stay here. You've been warned.

"Excellent hotel very clean"

User 28/01/2022

Very clean and good breakfast comfortable bed and excellent service sure will come back again and recommend this place for anyone who wants a comfortable stay with a quiet atmosphere and great helpful stuff

"No housekeeping"

LalaPc2014-2, Lancaster, Pennsylvania 02/01/2022

While this Best Western is close to many restaurants and just off the interstate, it does seem newer but the lack of housekeeping services is unacceptable. I understand during these pandemic times all industries are hurting and it's hard to find people willing to work these days. But there should be a disclaimer at check in if not on their website during reservations stating that during these times the housekeeping services are not guaranteed. 4 days stay and no cleaning. Finally one day we had to change our sheets (they did offer us some when we asked) and make our beds. We had to take out the trash daily as well. Might as well stay at an airbnb next time, Called ahead to ask about pool being open and heated and they said yes. Lie about the pool being heated. Even though it was 83F in December, the water was very cold for my kids and myself. Hot tub was ok but water didn't seem as clear as the pool, so that was a let down! I'm taking my business elsewhere because really, if you don't have housekeeping staff then you shouldn't even be open and charging that much for the rooms. Rather pay more and go to a better hitel chain where this would be unacceptable practice.

"Nice Hotel"

CindyLou74, Rayne, Louisiana 29/12/2021

We stayed for one night at this hotel on our way to San Antonio. This hotel was clean and nice. We had a king room and it was very spacious. All the staff were very courteous and helpful. It is located in a nice area with many restaurants and stores nearby. We would definitely stay here again.

"Nice Stay"

User 22/12/2021

Quick Trip to Houston, great price, decor, front desk staff member was professional, Location, amenities and Breakfast included hot selections like eggs, potatoes, sausage and waffles. Rooms were clean and huge... The price was great for the quality. The hotel was clean room and bed were both comfortable. I would definitely stay again.

"Best Over Night Stay"

User 15/12/2021

The staff is very nice and welcoming and the rooms are clean and very spacious! We will definitely be staying here in the future! The location is conveniently located near lots of restaurants and stores! The breakfast was also enjoyable; Wished we could've stayed a little longer

"Great place to stay in Houston"

h0pewilliams, San Antonio, Texas 08/12/2021

The hotel was a great value for the money. It was clean, comfortable, and well managed! Thanks for the 5 star service, even when the elevator was down. The service in the breakfast area was also great. The host wrapped up our plates to make it easier to carry the food upstairs since the elevator was out of order. The front staff worked to keep us on the lower level floors due to the elevator issues.

"The best!!"

vanenutrifit, Maracaibo, Venezuela 07/12/2021

This hotel was the best hotel to go on work or visiting family if you want to save money but to enjoy a great experience! I loved it and of course, the next time on Katy I already know where to arrive

"Great Experience"

mariaadella, Corpus Christi, Texas 05/12/2021

We stayed at this hotel because we were in town to attend a family funeral service. Room was clean and staff was extremely kind and attentive. We will continue to stay at this hotel in the was a very pleasant experience.

"Very, very good. Exceptional value"

User 29/11/2021

Excellent value for the quality of accommodations. Suburban location with shopping conveniently nearby. Kuerig coffee pot. Decent Internet. Comfortable seating in room, bright led lighting. Nice people working here. Decent breakfast with limited hot options. Clean, quiet, restored my faith in BW. We had two issues, one is with BW gift cards - they need to find a new system as they require the check in clerk to manually enter the numbers, it took days, yes days, to straighten out the bill. The other issue was this was a holiday stay and I wish they had informed up there would be no maid service. The four stars reflects the amount of time it took to correct my bill. It would have been a star review otherwise.

"Did not clean rooms"

User 28/11/2021

We stayed for 4 nights and didn't get our room cleaned not once even after asking them. We were supposed to get our room clean twice during our stay and they acknowledged that but still did not do it. The only person helpful was the guy at the front desk during the night. He gave us clean towels and sheets because the cleaning people never came to our room

"Great Hotel at a Great Price"

beatrice5042021, Mandeville, Louisiana 26/11/2021

This was absolutely one of the best hotels we have stayed at. The staff is very friendly and efficient. The hotel is extremely clean. The bed was very comfortable and it was very quiet at night. We will definitely stay there again.

"Very new, clean and cozy hotel with exceptional staff"

User 27/10/2021

For a hotel with two-digit price tag, this one is truely amazing. It is new, clean and cozy and I feel like I am living in a brand new aparment. Also, I have to mention Staff Elishia is super super responsive and professional, she greeted us and provide two bottles of water after seeing my platinum status of Best Western Rewards (something I have never experienced in other best western hotels in the US)

"Caring Staff and clerks!"

User 21/10/2021

Took my mother to Houston for treatment at MD Anderson, stayed a couple of noights here. Great staff, all were invested in making the stay good, all were considerate. Other family commented on how above and beyyond friendly these folks were. Would highly recommend the plalce due to the people, and the nfacility is nice, too.

"Lovely facility, easy parking, and great staff"

User 19/10/2021

The staff was friendly, helpful and accommodating. All of this was on top of a beautiful facility and clean facility. The room was spacious, clean and looked great. I appreciated the breakfast had both self service plus a server for the hot entrees. I will be coming back.


WorldTraveler2685, Denver, Colorado 25/09/2021

Came here to stay for a night for a last minute booking. The price was very reasonable for the quality. From the front desk to the room, my stay was great! Rooms are beautiful and very comfy and the front desk attendant ensured I got a room that worked best for me. Breakfast the next morning was better than others hotels I have stayed at since COVID. I would stay here again.

"Beautiful Hotel!"

User 20/09/2021

Beautiful hotel with great amenities! Beds were very comfortable - wish I could have extended my stay. Only issue I had was I misunderstood the breakfast time and did not get to take advantage of it. This my my mistake, not the hotel. I would definitely stay here again and highly recommend this property to anyone. It is well lit, safe, beautiful and overall I had a great experience.

"Beautiful place "

LeslieJ810, Scottsboro, Alabama 19/09/2021

This is a very nice place with excellent service and wonderful rooms. Very clean and well worth the money will definitely stay again while in this location. Rooms were very updated and super nice. Priced reasonably and located in a location with lots of food, drinks and shopping surrounding.

"Very nice hotel and accommodating hotel"

Vonda1027, Houston, Texas 17/09/2021

I rented 2 rooms for a weekend for my daughter and a couple of her friends for her birthday. The rooms were so nice! Very spacious, comfortable beds, pullout bed/couch…just very nice. The price was also affordable and I received $50.00 back. I would definitely recommend this hotel

"Clean! Clean! Clean!"

Santiago R, Topeka 15/09/2021

I can't stress enough on how clean this hotel is. Not only is it clean but it's well decorated. The breakfast lady that attended us for 4 days was so nice and easy to talk to. Not only was she burned out from working OT every day but she had stuck joy for being able to work. Awesome experience

"Very Good"

jeortega90, San Antonio, Texas 10/09/2021

First time staying at this hotel and we liked it so much it is nice, clean and quiet perfect location for us, the only thing is the sofa bed was very uncomfortable had to use a few blankets and pillows as padding, breakfast was very good and courteous people at the front desk. We will definitely stay again.

"Awful experience- will never return"

User 06/09/2021

The front desk clerk was adamant we weren't to smoke etc. Our room smelled like marijuana and cigarettes before we opened the door. Our son's asthma was triggered. At breakfast, there were guests without shirts reaching over & into the food. Others loitering outside smoking right before we entered the lobby, trash piled up in front of the elevator & not emptied for two days. Other guests coughing in our faces, some who were ill, during Covid & others yelling LOUDLY all hours of the day and evening in the swimming pool. Yes, many are from New Orleans to escape the hurricane's aftermath but there are still requirements that need to be enforced by the hotel staff. They refused so we checked out & went to another hotel. We will never return to this hotel. There was food behind the headboard, missing phone, stolen pillows, dirty blankets, horrible smiling rooms, but spacious. The last straw was seeing people without clothes dragging their nipples across the breakfast buffet.

"Pros and cons equally met"

User 23/08/2021

I traveled with my family to bring my daughter to college for the first time. Our initial hotel was terrible. So this was a better option, however my room came with a huge red stain in the carpet, a missing smoke detector with visible wires dangling from the ceiling and tiny blonde bugs that bit me and my children in our sleep. We were offered another room that came with its own set of problems. So I opted to choose the lesser of two evils and try not to be so particular. Overlooking the above mentioned, the staff was friendly. I had to request the room to be cleaned and request amenities that should have been given (like soap). I was charged for an additional night because I checked out at 2pm rather than 1 pm. So, it was just ok! I won't be returning though.


em77note5, San Antonio, Texas 22/08/2021

We choose this hotel because of it's name and location. We were very disappointed because the air conditioning did not work in our room and we did not notice it until the next morning. By then it was to late and then it was time to check out. I reported it to the manager and all they said was to email the problem to them. We will not be choosing this location ever again.

"Best hotel ever"

User 21/08/2021

Best western is what we normally choose for hotel stay . Best western premier is the best . It has a luxury style and very affordable. The staff is great as well. We were greeted by Elishia when we first walked in and she was very warm and welcoming. A young man that was getting breakfast ready went out of his way to make our breakfast experience wonderful. Every time I am in the Houston area to choose this hotel. The pool area is amazing as well.

"Great place to get work done"

User 13/08/2021

I needed a place that was quiet and private for a recent project that I had due away from all of the distractions of home. This was the perfect spot! My room was large and clean, well decorated and everyone I encountered was friendly and caring. I would definitely come back here the next time I need a "staycation" from home distractions.

"My experience at BW"

andy77any, Dallas, Texas 06/08/2021

Good hotel sure, I enjoyed the time there. Everything was within my expectation. I definitely recommend it to my friends and family members. I will use Best Western hotel when I visit Houston/ Katy again.

"Excellent stay"

User 29/07/2021

Keanna was the best. Very nice and extremely professional ,she gave great recommendations for places to eat in Louisiana. The rooms were nice,bathrooms very clean! Plenty of restaurants and shopping nearby.

"Never going back"

User 26/07/2021

I've got a room in the first floor, there was a second access to the hotel next to my room, the sound of the door opening and closing all night long couldn't let me sleep. The sound between the rooms is really bad I could hear the guests of the next room talking during the night. The security boxes were closed couldn't open them. The pool completely full. The breakfasts was awful, they literally serve coffe pancakes eggs and potatoes. Not even fruit. Adding that the check in was supposed to be 3 pm and 330 could give us our room. Never going back

"The pool was Murky"

User 25/07/2021

The room is pretty clean, however the bathroom toilet was clogged and smelled like puke upon arrival, the sink didn't drain. Lastly the pool was murky. That was the most disappointing part. Not a great hotel. The only plus is the size of the room, and the bed was comfortable.

"Worse hotel ever"

User 24/05/2021

Very rude, hateful staff. House keeping was absolutely horrible!! Dirty towels!!! Breakfast wasn't any good. Only thing was waffles and cereal. I'd find another hotel to stay at! Don't waste your money here!!!!

"Spacious...Super Clean!"

Freeman1922, Spring, Texas 22/05/2021

Great Bang for your buck! Very very very pleased! Super clean, friendly service, comfortable room and linens! Definitely will stay again when in the area! Super large rooms....plenty of space... you will not be dissappointed!

"No attention to concerns and requests for extra blanket was ignored"

User 20/05/2021

We were recently here earlier this month. When we arrived we noticed that the restroom light switch was broken. We didn't think much of it but then we called to request extra towels and an extra blanket. We were told towels were unavailable because they were booked at capacity. Sounds good but I would think they would plan for extra towels even at capacity. We were told we would have a blanket delivered to the room but we never did. Front desk staff was not very friendly when I brought up both issues. We ended up with no blanket and had to sleep with the light on because the switch was never broken. I like the location of this hotel but everything else needs major improvements :(

"Beautiful Hotel but Highly Disappointed"

DeeDeeEph, Maryland 14/05/2021

I arrived with my family for a 5- night stay. On checking in to the room we booked, I noticed the trash can had not been removed from the previous guests' stay. There were q-tips that had been used in the trash bin. The toilet and room had hairs in the shower & walls. I called the front desk and the lady was helpful to give us another room that night. We didn't use it because we had unpacked and settled in before seeing all the dirt. About 2 days into our stay, there was noise coming from the room above ours. It seems there was construction or repair going on in there, and no one informed us prior to this.

"Very kind and helpful staff"

User 07/05/2021

This hotel was great - just like the other reviews said it would be. The hotel was clean, the water pressure in the shower was great, and the reception and housekeeping staff were so kind and helpful. Parking and location are convenient. I would definitely stay again next time I'm in Katy.


User 29/04/2021

I paid $179 for the night and the bathroom was not clean. The hotel staff came and took pictures to send to the manager but still charged me the full price. She wiped some of the bathroom down but I cleaned the rest. Most hotels accommodate guests for the inconvenience but they could care less. Definitely was not worth $179. Wish I could upload the pictures.


User 27/04/2021

Love the channel so much its program to the TV so when it's cut on. First thing you see is CNN. Eat breakfast yep you guess it CNN. Got there at 6 and still room wasn't ready. We did get a late stay for free. Hair in the shower. I might give this hotel another chance if they get rid of that CNN crap

"One night stay"

User 21/04/2021

The room is nice new feeling. Very large and very clean. Has a coffee maker, microwave, refrigerator. Very comfortable with couch and coffee table. The pool area is very inviting. Hot tub was hot and under the shade. Nice for a relaxing drink in the afternoon. Nice padded lounge chairs. The breakfast is limited. Large area but few choices of food items available. We enjoyed our one night and wish we could have stayed.

"Great leisure stay at the Premier!"

FellowTraveler218648, San Jose, California 10/04/2021

Premier is the way to go! Bigger suite rooms and comfortable bedding! Love the modern and contemporary decorations! Even new appliances in the room. Simple breakfast due to COVID. Could only imagine what the bar lounge area would be like when post COVID. Location is great, especially walking distance to the major chain restaurants like BJ Brewery, steak houses and etc. I would definitely look into a BW Premier and/or affiliates again in my next hotel stay.

"Hidden gem"

678lc, Kansas City, Kansas 05/04/2021

The staff here are all really nice and come across as very sincere. The rooms as well as the establishment is very well kept. Though we didn't use all the amenities, we liked the fact that they had guest laundry, a workout room, meeting facilities. The rooms and baths were nicely appointed. The towels felt luxurious, the rooms were quiet though we were barely a stones throw from the freeway. The location is perfect right off the freeway. Breakfast was a little limited due to covid; so they offered mostly carbs. Would like to provide a shout out to both Jean(sp??) and Bridgette who helped us sort out the issue we had with our free night coupon. Thanks for your patience and welcomed help. We can't wait to come back for another stay.

"modern and clean"

User 05/04/2021

I love my stay at the hotel... Gym with new equipement, the pool was great, very clean, friendly staff and good location. Also a lot of restaurants near this location and quick access to the expressway.

"Hunting Trip"

User 11/03/2021

Excellent customer service. Room was clean and comfortable. Located close to several nice dining options, shopping, and essential stores. We had a great stay and look forward to our next visit to BW premier hotels.


User 09/03/2021

Hotel ran out of towels, AC was noisy as were the guests overhead, the pool was not in service, and the front desk did not honor requests made upon booking, nor did they email the receipt upon departure. Usually stay at Marriott or Hyatt — that's where I'll return. Saw positive reviews about the property, and thought I'd take a chance. Sorry I did!

"Amazing stay! Great customer service!"

User 25/01/2021

first off, the people at the front desk were amazing. They were friendly and helped with everything we needed. the entire weekend was amazing. Room was huge and clean. Whole building was nice! I would def book here again. Y'all did amazing!

"My Stay ."

User 04/01/2021

The hotel was located in a good area for value . The front desk staff was friendly and warm made everything better , however the room service was not the rooms don't get cleaned often the room still had dirt and trash from previous residents . Also the sink was clogged and after maintenance finished the sink was left a mess .

"Great stay"

Melissa P, Durant, Oklahoma 16/11/2020

Amazing hotel and staff. The rooms are very roomy and the bed was so comfortable. We will definitely be back and recommend this hotel to our friends that will be in that area.Thank you for such a great stay!

"Great rooms!"

garyhammer2020, Boerne, Texas 16/11/2020

Spacious rooms, with a sitting area, always very clean. TV is top notch and the refridgerator works great. Plus the room comes with an ice bucket and there is an ice machine right down the hall. Comfortable beds and the bathroom has a walk-in shower. Very nice!

"Avoid at all cost"

User 01/11/2020

Horrible experience. There is no breakfast. Bathtub was clogged and took 2 days to work on it. Left the bathroom so dirty after service. If you look at pictures you woukd be disgusted. And everythung you say staff will blame covid19

"Great management!"

dominatordv, Durango, Colorado 30/10/2020

First of all, my rating for this hotel went way up. I've been here going on 3 nights for work around town and the second night I had someone above me stomping around pretty late. This person had children so I waited until after 11 pm before asking them to quiet down. Tonight I had a next door neighbor who was quite loud hollering and playing with small kids as-well. I politely went next door and asked if they wouldn't mind being a bit quieter. The man said sure and closed the door. He wasn't rude, but the yelling and hollering didn't stop. I was frustrated and asked the front desk if I could get out of my reservation in the morning because I still had some nights booked here. The desk clerk and manager said because I was booked through a third party site I wouldn't be able to get out of my reservation, but they offered to move me to the top story where it would be more quiet. This was awesome of them to do. I can't express how much I appreciate this. This hotel is very well kept. It is in very good condition. I may extend my stay here by a few more nights.


User 29/10/2020

A great place to stay! Excellent service, rooms are extra large, confortable beds, very clean, free parking, and Internet. Modern Decore. I loved the place, I have been staying there since they opened.


User 08/09/2020

Stayed here because it was close to daughters new home. Great location for access to restaurants, shopping, groceries. Downtown Houston is 30 minutes away. Hotel is nice and clean. Spacious rooms. All common areas were closed due to covid 19

"Staykation Review"

User 24/08/2020

We review hotels to give others ideas and views of actual events during COVID19. This is a way to showcase hotels that are clean and conscious! This was nice and centrally located. Will reccomend to ppl

"Staying in Katy"

todddohnal, Tampa, Florida 28/07/2020

Always stay here when visiting the Corp office. The staff is awesome and always remember me. Rooms are big, clean and comfortable. Plenty of restaurants around. Covid has put a damper on the breakfast and bar, but that is anywhere in the current climate. Only 5-min from office.


User 14/07/2020

The requesting the days you want your room cleaned is a waste of time. I never got my room cleaned my entire stay. I went to the front desk and told the clerk still no housekeeping showed. We had to get clean towels, toilet paper and trash bags from the front desk.

"Excellent Hotel!"

Kenneth R, Garland, Texas 23/06/2020

This is without a doubt, the best Best Western we've ever stayed in and we've stayed in our fair share for sure. Very quiet, safe hotel at a great price. Check-in with Alesha (SP?) was great - welcomed with a smile (could tell even behind the mask!), fast, professional and personable. The room was great - large, very clean, and well appointed. Everything worked fine. The Wi-Fi never dropped. Small touches were abundant like plenty of electrical outlets and a charging station with ports for multiple USB and pronged connections. Very comfortable beds and strong A/C. Can only find one little suggestion for change - the pillows were very, very firm and neither my wife nor I could sleep using them. Fortunately, we had carried our own pillows from home so it wasn't a problem, but supplying both firm and soft pillows would give customers a choice. Other than that, everything was great and we will definitely stay here anytime we are in the area.

"Great hidden gem"

cwen, Baton Rouge 27/05/2020

Stopped over at Houston at middle of our driving trip. Love staying here due to the nice room sizes and good sized refrigerator with a separate freezer compartment. Bathroom amenities well supplied. Breakfast was average but not expecting so much due to the good price of the rooms. Will always come back to this hotel.

"Wow !!!"

User 19/04/2020

Stayed here from february 21th till february 28th to celebrate my 60th birthday :-) When checking in we had a very warm welcome and received a nice goody bag because we were upgraded to VIP-membership ( how- and where can I see that ? ). Very nice styled hotel and our suite ( nr 331 ) was very nice and clean with a very comfy king bed. The breakfast every morning was perfect ( although there was no fresh fruit and pancakes available ) and the made-to-order ommelettes are superb , thanks to Minerva and her crew !!! It was nice talking every morning with Minerva about our plans for the day , give our regards to her ;-) Again : What a nice hotel with a perfect & friendly staff !!! Kind regards & StaySafe, Pieter & Petra Amsterdam , Holland

"Very Nice Accommodations"

User 16/03/2020

Very nice and friendly staff. The room was very clean and the bed was extremely comfortable. I would definitely book this location again. I didn't utilize the pool due to the weather but there is one available. Location was great for me.... I was less than 10 minutes from where I needed to go.

"No Clean for 2 days"

User 12/03/2020

The worst Best Western i visited. My family check inn for this hotel for 3 days, on our 2nd day. I asked the front dest Maneger to have somebody to clean our room.make a follow up cleaning. and she told me she already send message to her phone to clean our room. At 8:00 PM when we arrive at the hotel, our room is still not clean.Our family are very disappointed for we are loyal best western fan. Where tired already when we got to our room smell of garbage bad odor and we still have to do the change of bed sheets,cleaning throwing the trash out and ask some towels and toiletress at the front desk which is not our job. POOR SERVICE OF CLEANING

GeneralManagerBWP, Manager at Best Western Premier Energy Corridor, responded to this review
Dear Sgt69, We apologize for the service related issue you faced at our hotel. Our logs indicate that your room had a DND sign on the door during the days of your stay here. Our front desk staff gave you extra sheets and towels. We also comped your bar charges as a gesture of good will for the inconvenience you faced. Please call us at the front desk so we can address this issue further. Thank you, BWP Energy Corridor

"Great hotel at a great price"

User 25/02/2020

I stayed 2 nights at this hotel. It was the cleanest, most comfortable room I've ever had at a hotel. The breakfast in the morning was fresh and delicious. The staff was very friendly and helpful. I would definitely recommend this hotel for your stay.

"A Perfect Hotel Experience"

RiderGlen, Saskatoon, Canada 22/02/2020

From the time we were checked at the front desk by the super-friendly staff person, Jin, we knew we were in for a most pleasant and comfortable stay. And we were. The quietness of the building, the very comfortable beds and clean rooms, the bright lighting in the rooms, the very helpful people who work at the hotel — everywhere we turned we found friendly staff who were there to help with every problem. We must single out Jin for all the special attention she gave to our requests during our stay. This hotel is one of the best we have stayed at in years.

"Very spacious rooms, friendly staff."

iniokon771, Katy, Texas 17/02/2020

I like the staff and manager Raju so I won't leave a terrible comment. I'll say this the lobby, lounge, fitness center, and pool are beautiful contemporary modern feel upon walk in. Front desk staff is friendly. Minerva at the bar/lounge you must meet, she is awesome a total sweetheart. I've been there previously for a Christmas party, spacious enough for a mid size party (100 or less). The rooms...ok I've been to this location since it first opened, the rooms are spacious but the last 3 times I stayed definitely need perhaps a manager or another housekeeper to double check cleaning. Last visit there was an unknown stain on the wall, and hair in the toilet. Previous visit there was blonde hair stuck to the shower wall. I try not to complain, I'll usually clean it myself. I'm a germaphobe and always carry Clorox wipes. Besides a few housekeeping issues, the hotel is not a 4 or 5 star but definitely has the potential due to staff and decor. Oh breakfast, they may have a new cook, not sure but it's usually very good they even have someone that will make you waffles or omelette per your request. Last visit, breakfast was not good. Funny after taste.If you are visiting for a good night of sleep, request a floor with few guests.

"Excellent Hotel!"

User 15/02/2020

Check in was easy and got a great deal at $87/night. Super clean and large modern rooms. Probably one of the cleanest places I've stayed. Continental breakfast included was amazing. Wish I had longer than 20 minutes to sit and eat but had to get on the road.

"Another wonderful stay"

lindakerr8, Las Vegas, Nevada 05/02/2020

Everything we could expect from a BWP...check in was smooth, fast and friendly. Our room was impeccable, bed was super comfortable, slept like a baby a?so very quiet. Everyone was spectacular......these are the things that make you feel good and will come back! My only recommendation is at other BWP hotels "Happy Hour is offered at the bar with reduced drink lrices, would encourage guests to stay. Bartender was wonderful and also super friendly, you tell she loves her job. Ordered the dinner specials...Excellent!

"Great service"

User 31/01/2020

Minerva, the bartender, is absolutely amazing. Her customer service is on par with with any 5 star hotel i have visited. She is hands down the reason i will be visiting the Best western Premier anytime i visit Katy, Tx. If you have a chance, join her for breakfast in the morning. You wont be sorry!


Donika H, Minneapolis, United States 27/01/2020

This was the first time we stayed at a BW. We travel to Houston 4-5 times per year and this by far was the best hotel stay we have experienced! The hotel front desk staff: VERY professional, fun and polite. The breakfast: VERY GOOD! We were most impressed with the omelet station, "REAL eggs and was able to get "egg whites" The staff that works the breakfast area/shift treated us like family. They took so much pride in their jobs and made sure we had everything we needed. Christian was an exceptional young man that worked very hard and made us feel at home. Housekeeping: Very friendly, always greeted you in the hallways, asked if you needed anything and worked very hard. The hotel: Was very clean ! Hallways and rooms still smell like they are brand new ( no stale smells at all! ). The rooms/bathroom: VERY spacious!

"wonderful stay"

HallsburgSodbuster, Hallsburg 27/01/2020

Great place clean. we had a King bed on 3rd floor very quiet. stayed 2 nights. very comfortable slept well both nights. Minutes to wonderful restaurants and activities. just far enough away from I-10 to keep road noise down. Great HOT breakfast of real eggs, bacon, biscuits n gravy, waffles and also and omelet bar? Coffee awesome. Very friendly staff always eager to help and ask if you need anything and tables were always clean. Will stay again.

"Feels and Looks Brand New!"

Nikia E, Dallas, Texas 19/01/2020

Stayed at this Best Western for 2 nights, while in Houston on business. I must say, Best Western has come a long way in the last ten to 15 years! The hotel and room decor were bright and airy. The room was very spacious and clean and the bed was extremely comfortable. The bathroom was very nice with a walk-in glass shower and more spacious than bathrooms at hotels in the same class. Above all, the price was extremely reasonable and the staff was very friendly and accommodating. I will definitely stay here on my next visit to Houston.

"Great stay......housekeeping could have been better"

naomia704, Langley, Canada 02/01/2020

We checked in for 2 weeks....the front desk staff was very welcoming and professional. The entire hotel is very clean and smells fresh. The breakfast was okay...we loved that you could get fresh omelettes with fillings of your choice. The only complaints I have is that housekeeping wasn't up to scratch at all.....linen wasn't changed regularly despite a 2 week stay, and when we finally asked for linen change, the housekeeping staff changed the linen, but left the dirty linen in the room, didn't take out the garbage, did not leave any toilet paper in the suite despite the fact that we had run out, left dirty towels on the bathroom floor, and failed to replenish the tea/coffee pods. When I went to the front desk to let her know, she didn't seem concerned at all, and could have apologised but just handed us one tissue paper and said she'd let housekeeping know. In a lovely hotel such as this, the management could do better to ensure that the housekeeping staff are being thorough with their duties. An excellent strategy could be to leave a housekeeping comment/complaint card in each suite upon completion of housekeeping so the guests can leave comments on these cards and drop off into a comments/complaints box that the manager on duty reviews.

"Nice and clean"

Terry439, Austin, Texas, USA 28/12/2019

For the price, it's nice and clean. Room is big and friendly staff. Would recommend it. Also comes with free breakfast in the morning. It's not the best but can't complain for the price. Location is not bad either.

"Great value and nice place."

User 26/12/2019

The staff was very courteous and helpful. I received a room that was a little different than what was on the reservation, but it was quickly corrected. Great location for the occasion. I would definitely stay at this place again.

"Avoid on weekends"

User 24/12/2019

We booked a 3 night stay and we were put far away from elevator and that was great because it was nice and quiet until our 3rd night's stay. On the third night the room next door arrived after 5pm and since then there was nonstop opening and closing of doors. There was children running in the hallways and banging against the walls. The tv was also very loud. We were in room 302 and 1 side was a storage area which we were thankful for the quiet. Our bed sheets for not changed for all the nights that we stayed. There was hair on the bathtub when we arrived and it stayed there throughout our stay. A stay here on a weekday is better, maybe try avoid staying here on a weekend. We stayed from Thursday- Sunday.


User 20/12/2019

I am a traveling Supervisor over 26 technicians nationwide and I stay in hotels 25+ days a month and have traveled in 47 of the states in our great country. I have stayed in bad ( I mean BAD) hotels and I have stayed at great hotels. While this hotel only shows a "GOOD" rating, this hotel should receive a "STELLAR" rating. The pricing does not reflect the care that this facility has taken to maintain the newness of the hotel. Its 3 yrs old and looks like it opened last week. The carpets are not stained, no mold on in the shower, the walls and paint looks brand new, absolutely NO noise inside the hallway or outside, you can't hear slamming doors from other rooms, the pool/hot tub area is very clean and not run down, the property is in great shape except the outdoor rear garbage can, but that is VERY minimal . Trust me when I say that I leave some quite colorful reviews, but this hotel is STELLAR compared to 98% of the other hotels that I have stayed at.

"Security is horrible not a safe location"

robincarter44, Port Arthur, Texas 16/12/2019

The overall hotel inside and out is beautiful. But there was no on site security for cars parked outside. My truck was broken into despite the so called security guard on staff who was inside monitoring not out. When the police came they said this hotel has had several cars/trucks broken into in the past month and they have told the GM to hire real officers or security but he wont. This is the highest price Best Western I've ever seen who wont invest in the protection of their patrons or their vehicles. There are several apartment complexes near by and lots of hwy business...I would never stay here again. Not to mention the GM refused to meet with the officier or check the cameras since he was off the weekend. Smh not consideration for my experience. Horrible service. Avoid this hotel!

GeneralManagerBWP, General Manager at Best Western Premier Energy Corridor, responded to this review
Dear Ms. Carter, I are sorry that you had this experience when parked at our property. I reviewed the security footage from the time you parked until when you left. We did not notice any suspicious activity in the area you parked. You told me your vehicle was not broken into but a couple of documents were missing. We did not notice anyone opening the truck doors either when you were parked. I have repeatedly requested you to give me the police officer's name and case # so I can forward the footage for them to review also. I have not received them from you. Also, you have claimed that we had several break-ins at our property, which is entirely a false statement. You also say that the GM is refusing to give the footage to the police officers. I have contacted you via phone repeatedly to give me the police officer's name but you have declined to do so. Please call me back at 281-599-3249 to help us resolve this issue. Thank you. GM, Best Western Premier Energy Corridor


chriswT2116OP, Houston, Texas 11/12/2019

This hotel is a well kept secret. I'm local to the area, but had to stay late for work and wake early to start again. Driving home for a few hours sleep was pointless. So this was a last minute stay for me and ended up being a wonderful experience. I would stay there again. It's clean and quiet. Great breakfast. Staff is on point and polite. I'm looking for a reason to go back.

"One of the Best"

rondot98, Franklin, Indiana 07/12/2019

This is one of the best hotels we have stayed at. All of the staff were very friendly and helpful. The hotel lobby and breakfast area were modern and well laid out with pleanty of room and nice decor. Our room was large, clean and comfortable. The only area needing attention was dust on the bathroom counter which was not a big deal. Breakfast was good. The only recommendation would be to add some fruit to the menu. Overall a very nice experience!

"Very clean"

User 02/12/2019

Rooms were amazing and clean entire hotel was clean and staff was amazing and willing to help in any way possible. Outside pool area was clean and hot tub was a good place to relax after using the fitness center.


Laurie A, Dothan 28/11/2019

This is an over the top hotel! Everything was perfect! Employees were very kind. Hot coffee available at check in! Room decor was very new! Food was delicious. Great variety of breakfast foods. Choose this hotel if you're in Katy, TX!

"Drive out of Way!"

staugustine615, Dallas, Texas 25/11/2019

Greater level of amenities than normal. My wife and I drive out of our way to stay at this hotel by 40 minutes. Plus, if I owned a Tesla, I would re-charge here using their Tesa chargers. Other EVs are welcome, too!

"Great place to stay!"

User 20/11/2019

Had a great girls weekend at this hotel. It was easy to access, quiet, clean, and affordable. I would highly recommend. The room was a nice size and seemed larger than most average hotel rooms. Check it out if you're ever in Katy, TX!

"Best Western Katy Texas"

User 18/11/2019

The hotel is immaculate, the staff amazing, courteous, and have great customer service skills. The room is spacious and very clean. The best Continental breakfast and the food is delicious. The beds a very comfortable.

"Air conditioning problems"

User 17/11/2019

The people working at the hotel did their jobs responsibility as equivalent to the company hotel star level. The specific hotel needed room check for maintenance. The Air conditioning thermostat didn't work.

"Best hotel and for a great price!"

User 10/11/2019

Fantastic customer service, everyone you met was kind and happy to help with anything you might need! Great pricing and worth every penny as well! The complimentary breakfast was wonderful, the cleanliness was impeccable, and modernity of the decor made the hotel feel like a true getaway! Our five-year anniversary was definitely one for the books! Thank ya'll!

"Great Stay, Great Service"

Rich4451, Little Rock, Arkansas 07/11/2019

Had a wonderful stay at Best Western Plus, Katy TX The people at the front desk and hotel staff were very friendly and attentive. Very neat and clean. Will definitely be looking for a Best Western Plus on our next trip.


User 04/11/2019

A friend and I stayed here this past weekend for a cheer competition with our teenage girls. I must say this is one of the best places we have ever stayed. Amazingly clean! The breakfast was wonderful! The staff there went out of their way to fulfill my friend's special diet. The eggs are fresh and not out of a box. Our girls enjoyed the hot tub the evening before competition. They ate their chick fil a dinner in the lounge and it was so clean there too. The beds were so comfy as well! We would for sure recommend staying here!

"Would recommend "

kathy-poulter, Wisbech, United Kingdom 04/11/2019

Stayed here for 2 nights and we were highly impressed. Very clean, super comfortable beds, good facilities and wonderful breakfast choices. We did have a problem on the first night as in the people next door were partying all night with loud music. We called security at midnight then at 4 in the morning they can came up to sort it straight away. Shame as that was our only grumble but not the hotel or staffs fault at all. The staff were fab all very helpful and nothing too much.

"Excellent staff and location."

siudo0614, Austin, Texas 30/10/2019

It's our first trip to USA. We arrived at midnight, the front desk was very friendly. Staff of the restaurant are warm, helpful and enthusiastic. Room is clean and spacious. Very joyful stay. I will definitely choose this hotel again.

"Great experience."

angelhU347LY, Philadelphia, Pennsylvania 28/10/2019

Everything was as expected. The staff are super pleasure. Breakfast was really good. Room was spacious. Clean, quiet, and most of all pool was really nice. My stay was with my partner and we enjoyed everything about this hotel


User 21/10/2019

I stayed here 1 night for an out of town wedding and let me tell you.. it was amazing. Very friendly staff and the room was immaculate. Cleanest hotel room I've ever stayed in and the modern touches were very pleasing. It was very quiet even though we were by the elevator and got a great nights sleep. I will definitely be staying here next time I need to stay in Katy!!

"Nice stay at Premier Inn Energy"

User 18/10/2019

Using GPS on my rental car, it was not possible to find the hotel on the Garmin car GPS. This made it slightly difficult to manouver my way back to the hotel. However, the hotel has large rooms, really nice king size bed, clean room and good aircondition.

"Experience was good, just not the best"

Clifton C, Corpus Christi, United States 14/10/2019

Upon arrival for check in, the front desk clerk was away. A real nice lady showed me around the breakfast area and informed me of all the hotel had to offer while we waited on the front desk clerk to return. I think this lady was in charge of the bar and breakfast area. Front desk clerk finally returned and checked me in 10 min later. Only other complaint is our room did not have the pull out sofa-bed bedding. I called guest services and was told they were checking in someone, but would bring up the bedding. After 45 min of waiting, I had to go down to the front desk and get the bedding myself. But besides the slow check in and having to get the sofa bedding, everything else was great, Super spacious rooms, really clean.

"Great Stay all around"

User 10/10/2019

Wish to stay with warm welcoming staff and caretakers? Book with them. I enjoyed all aspect of my stay and would do it again whenever the opportunity presents itself. Breakfast is made fresh, environment is well kept and staff energy is vibrant. Want happy staffs to lighten your stay? These employees are in sync with smiles that is soothing.


User 10/10/2019

Visited this hotel for a youth trip with our kids at the church and was VERY impressed with the cleanliness of this hotel. Breakfast was delicious...especially the hot waffle station and the omelets. The staff is very friendly and accommodating. The housekeeping ladies were so pleasant and the one we spoke with took lots of pride on cleaning the rooms thoroughly to our liking. Great spot for close entertainment! Definitely would go back! We were actually planning to go back but then the flood waters happened. We will be back though!

"Excellent bedding, clean and great size of the suite"

User 01/10/2019

The room was very spacious, clean. The bed was really comfortable, also clean, th whole experience in the suite was to the level of a 5 start hotel. The hotel seams to be fairly new, the lobby has an excellent decor and very clean. the businesses area has all you need to work and offer a peaceful environment

"Best hotel experience in US at the moment."

User 01/10/2019

I really liked this hotel and sure that will try to stay in BW hotels all my next trips to US. One of the best thing I liked is the size of rooms: they are much bigger than in a lot even 5 stars hotels I have visited in my life. It is a very good chose for business travels.

"Great value and expereince"

Jamie B, Lubbock, Texas 30/09/2019

We loved it here! Wonderful bed and we greatly appreciated the blackout curtains!! The staff was very friendly and this hotel was very clean! There were a lot of options at breakfast. This hotel was very close to a lot of restaurants, great shopping, and movie theaters.

"Very Nice Hotel"

Bezoe, Lakehills, Texas 29/09/2019

Enjoyed our stay, extremely clean, quiet and well kept hotel. Breakfast was better than average with lots of choices, enjoyed the omelets. No complaints at all and will stay again when in the area!!!!

"Great property"

User 27/09/2019

The hotel exterior is standard, the inside is beautiful, and the service is impeccable! Went for a funeral and was truly made to feel like family remember by the guest staff. I would highly recommend this hotel, but Best Western has always been one of our favorite chains. My children love it because of their giant Texas waffles and pool amenities and we love it because the rooms are always a very good size for our four children and clean for an extremely reasonable price!


luisn313, San Jose, Costa Rica 27/09/2019

Not close from the airport but totally worth it , next to major stores , rooms are Perfect, everything is clean . Love it . Minerva its a great asset to this hotel . I would def recommend this place it has everything

"Top Notch"

lash92, Euless, Texas 22/09/2019

We were very impressed with the cleanliness and the size of the rooms. The clerks were very accommodating checking with us several times to make sure we were happy with our stay. We will stay here agin if we are in the area.

"Great experience."

User 14/09/2019

My first time to Texas. Best Western made it an enjoyable and comfortable experience. I felt at ease the entire time, and the amenities perfectly suited my needs. Easiest business trip I've ever had to take.

"amazing room and everything worked"

TheTexasFoodie, Texas 13/09/2019

We picked this hotel because it was near the activities we had planned and the reviews and pictures looked very nice. The room was spacious with a huge walk in shower. Every outlet, light and usb outlet worked, they even had a small Keurig kcup machine. The refrigerator was bigger than the tiny ones most hotels have, the freezer section was big enough to store the ice bucket in. The room comes with a free buffet, which was just average, but they had a staffed omelet bar, that was very nice. We would gladly stay for another visit in the future.

"Very good"

Fei32, Katy, Texas 10/09/2019

It is very good staying experience! Hotel is nice and comfortable. The staff is helpful and friendly. It has all of the features we like, such as breakfast and wifi. Parking is convenient. Next time will try the fitness center!


User 10/09/2019

This hotel exceeded our expectations. Everything was so nice and clean. The staff was extremely friendly and the breakfast was excellent. I would stay here again before even looking elsewhere. We only stayed for 1 night since we were heading to Austin for the LSU/Texas game, but this stay will make me start looking for Best Westerns in any city I stay in. Geaux Tigers!

"Good, clean, modern facility"

williampQ9915IN, Bryan, Texas 08/09/2019

Had medical appointment on the West side of Houston and the Premier Best Western was my best option. The Hotel was modern, clean, reasonable priced, close to I-10, but you couold not hear the traffic, provided a good breakfast. Bed was very comfortable andt here were an incredible number of options to watch on television.

"Nice and Quiet!"

User 06/09/2019

Was traveling through Houston, traffic was horrible and I was very tired. Pulled off the freeway, knew this hotel was there, so glad I did. Got a nice rest, comfortable bed and pillows, a good breakfast - they will fix you an omelet - perfect.

"No Cancellation Policy | Will Not Return"

User 26/08/2019

My wife and I stayed here during one of our trips. The hotel itself was nice. Spacious room and lots of nice amenities. Unfortunately, we had an emergency come up and had to check out early. The front desk assistant - Ale- told us to contact Expedia for our refund, but when we did so, Expedia informed us that the decision was left up to the hotel General Manager Raju, who in the end declined our request for a refund. We were basically lied to. We booked 3 nights and were only able to stay for 1 around 11 hours night due to the emergency, less than 12 hours. The hotel didn't offer any understanding or flexibility and charged us for 2 nights that we weren't there for. We also tried calling the manager, Raju, but he never answered and his voicemail was full. His email address since his voicemail box cannot be reached. We received messages from them through Expedia stating they reached out to us but moments after but we've heard nothing from this establishment. Thankfully, Expedia was extremely nice and understanding. I personally believe that there's a basic level of understanding when it comes to life events, but this hotel and staff obviously thinks differently.

"No Early Checkout... Will Never Return"

daeshaw2018, Houston, Texas 26/08/2019

While the hotel is really nice, my husband and I checked in at 11pm Sunday night and checked out 10:47am the next morning. We had an emergency come and prepaid for three nights. We spoke with the representative, Ali, who informed us it was up to Expedia to make the decision on a return policy. We call Expedia and they were extremely nice. They were transferred to the General Manager by the name of Raju - Email who denied the request to give us a refund. His voicemail is full so you can't get in touch with him. It was extremely disheartening considering we we were there for like 10 hours and checked our before the check out time of the next day. The LEAST the could've done was refunded is for one night but instead they refused to refund anything at all after we paid for three nights. We will NEVER return to a Best Western establishment will be teaching out to someone further up about their policies and customer services... or lack there of.

"Great hotel, highly recommend"

734ellen, Woodstock, Georgia 06/08/2019

We were here for 3 nights and was more impressed each day! Super staff, clean facility with more room than any hotel in its class!!! Very large room, all the amenities you need. Great breakfast offered with made to order omelets.

"Great stay"

Kandy J, Center, Texas 03/08/2019

This hotel is awesome. We enjoyed the pool and the hot tub. The hot tub was awesome. The room was very spacious and beds were great. The breakfast was awesome and a great variety of things to choose from.

"will not stay here again"

tuxedo-spats, usa 01/08/2019

a Requested a handicapped room but it did not happen until the next night -they had a different idea of what would be needed? front desk staff very nice. breakfast the usual hotel stuff. Big draw back was the cleaning staff - first night linens were not changed, next night no cleaning at all no towels, no clean bed is the example of leave something and if it is not taken care of you know the staff did not do their job. My big complaint is the lack of care by the cleaning crew despite tips left. Oh please note the info about restaurant and bar: okay it you want a burger or pizza and the drinks for 7 were a short pore.

"Best Stay to Date!"

lcholt, Corpus Christi, Texas 25/07/2019

There was not a single thing I could recommend to make my stay better. I was truly impressed and extremely comfortable during my stay. Even when calling before check-in to get driving directions the associates were courteous. Check in and out were pleasant, my room was top-notch (the bed and pillows were so comfortable!) I enjoyed the breakfast choices (and the coffee, too!) Looking forward to going back!

"Best upscale hotel in Katy Texas"

Culture48808486530, Cypress, Texas 20/07/2019

This hotel gives you the experience that we all are treated like royalty the rooms are spacious the lounge is comfortable the breakfast is fresh the staff is polite attentive and considerate the area is safe and family environment

"Woke up with bug bites all over my body after 1 night"

User 09/07/2019

I checked in late for 1 night, I woke up with red bug bites all over my body. I complained to the front desk and they said nothing was wrong, EVEN though I have red bug bites all over me. IT WAS DISGUSTING, I have never been bitten by bed bugs or had them EVER so I can't for certain that was it but I would not recommend this place to anyone. I was very disappoint and even more disappointed that the front desk claimed to look at the room and say nothing was in the bed. I had red bites all over my body that itched and were random and NOT a rash or hives. Thankfully my skin is better now and I would never go back.

Maps68621830283, Manager at Best Western Premier Energy Corridor, responded to this review
We have been contacting guest regarding the inconvenience they faced, but their voice mailbox is full. We will continue to try contacting them until we are able to have conversation.

"Clean, Safe and Friendly"

freakystylie, Georgetown, Texas 08/07/2019

The property is clean from the parking lot to the remote control (in its sanitary bag). The kitchenettes and bathrooms are spotless. The bedding and textiles are crisp and white. Cook to order omeletes and hot breakfast options make this a great value when traveling along or with family. There's a pool and fitness room which we were not able to use but appeared to be equally clean and organized. Staff is professional and friendly. Check in, Check out, towel delivery, etc were done in a very timely manner. We will definitely be staying at this property again. So far its our favorite in Katy.

"Good place to stay"

mariealicemyhre, Oslo, Norway 08/07/2019

We slept here for only one night, but we were very satisfied. The room was spacious and everything in it was nice and clean. Staff was friendly and check-in went fast and easy. Breakfast was also nice.

"Enjoyed our stay."

User 05/07/2019

Newer hotel that exceeded our expectations. Enjoyed the breakfast especially the made to order omelette. Staff was friendly and helpful. Would definitely stay here again if I am back. Short drive into Houston.

"Robinson Reunion Experience 2019"

User 01/07/2019

The reunion committee did a phenomenal job with organizing our event. Location and hotel amenities were carefully thought of and quite affordable. Very nice! Traditionally, I do not sleep well in hotels but I slept like a Queen, restfully at this hotel. The beds and pillows were on point. And, lots of extras.

"Very surprised"

User 25/06/2019

We made our reservation on Priceline. Specified Katy, TX. We found a hotel in our price range and location. Paid for our 3 nights in advance. When we received our receipt it showed the location to be in Baker, TX. We thought we had made an error in our selection. Turns out the hotel is in Katy. You should ask for that to be corrected. Priceline showed that it was 3.5 starts, but we accepted because the location and price were what we were looking for. During our stay we saw NO REASON for this to be rated 3.5. It should be 5 or 10, depending on the scale being used. Room was nice and clean, housekeeping was great and acomodating. Front desk was courtious and prompt. Service at breakfast was good 0 everything stocked and clean. On our second breakfast day the attendant was super helpful with making omelets and bringing to the table. Offering to get refills and also getting toast that I had missed. On checkout, the same attendant was still working breakfast. She wasn't busy and came to the lobby to assist us with loading luggage back into our vehicle. There is no reason, based on out stay that this hotel isn't rated 5 or 10, depending on the scale. We make this trip every year and have usually stayed at Marriott properties. We'll be back next year at this Best Western.

"Hidden gem"

cdkvsk, North Houston, Texas 22/06/2019

We came down to Katy to go house shopping and stayed at the Beat Western purely because of the convenience it offered location wise, but we were certainly happy we did! The staff was super helpful, the hotel was spotless clean, and the kids loved the pool area. We'd stay there again even if we had to go it of the way a bit.

"Two Night Stay, Very Nice, Very Professional, Good Breakfast"

OWL78654, Marble Falls, Texas 16/06/2019

The hotel is on a side street off IH 10, on the north or west bound side. It is not hard to find but the sign is red, not blue like other Best Western or Best Western Plus. Check in went smoothly and quickly. A couple of minor problems with the room. The desk chair was wobbly. The air conditioner was barely adequate. I reported these problems when we checked out and all of it was carefully written down. The breakfast included an omelette bar. Austin made very good omelettes. There were potatoes, sausage, bacon, scrambled eggs, lots of breads, oatmeal, and waffles. The coffee came out of a machine with the push of a button but was good. The elevator is slow. Only 3 stories to cover. It shuddered a bit which felt like a lock or brake releasing when it started from the top. Everything was nice and new looking. Everything was clean. The lady at the desk remembered my name and called me by name later. There was an ice machine on the same floor and worked fine. Internet worked without problems. The staff was professional and efficient. This was definitely nicer than BW Plus. The price was excellent.

"Spacious clean rooms"

blakeamy, Louisiana 14/06/2019

We booked a room for 6/13/19 with 2 queen beds and a sofa sleeper. It also had a refrigerator and microwave. The room was very spacious and clean. It appeared new. The beds were very comfortable, and we enjoyed the free breakfast the next day. I would definitely recommend.

"Business trip"

Travel60962244806, Houston, Texas 12/06/2019

Was pleasantly surprised about this hotel...was skeptical because it was Best Western, but will be coming back to this hotel for my next stays.... this hotel was like new and the room was huge and spacious.....Awesome

"Amazing hotel!"

298lcp, Virginia Beach, Virginia 02/06/2019

This place did not disappoint, at all! Very relaxing and peaceful. Clean, welcoming, and great location. The rooms were very spacious and comfortable. Some of the best sleep we've gotten in a long time. The breakfast was fantastic, with an omelette bar and Texas sized waffles. Highly recommend this place, we will be back!

"loved this hotel!"

julia_hiker, Austin, TX 31/05/2019

This hotel was great, starting with the extremely friendly staff. They went out of their way to be kind and welcoming. The room was huge! (Just a king sized bed--as shown in the picture.) The buffet breakfast had a great assortment of foods, including fresh omelettes, waffles and organic cereals. Again, the staff was so warm and helpful in the dining area. The hotel still smelled new (only 3 years old) and felt very modern. The pool looked nice, and we used the workout room as well. Great view of the sunset while working out! And all for $84/night.

"Worth the Money"

Vacation63421808302, Montgomery, Alabama 29/05/2019

Our room was very clean & neat. We had a refrig., Microwave, Keurig in our room. Very nice sittng area that had a sofa that made out into a sofa bed. (didn't use, but was available). Loved their breakfast! This is hotel was amazing! Everything was very clean & extra nice. Really enjoyed our stay!

"Five Star minus Check-out."

User 27/05/2019

Very clean hotel. Fast and friendly check-in, at 11pm. Room was spacious, modern, slept like a baby in a dry diaper. I did not experience breakfast due to sleeping in. Everything was absolutely wonderful, excluding check-out. The staff member was impatient and slightly rude. Take note: they charge a holding fee but don't tell you. It was refunded shortly after my stay.

"Clean w/great front desk"

Nicole F, Dallas, Texas 24/05/2019

Huge rooms, great cooked breakfast options and helpful front desk staff make this my favorite place to stay when in Katy! Each room is well equipped and the beds are very comfy (including the pillows since most hotels have terrible pillows, it's worth mentioning!)

"Easily Accessible to Southwest Houston"

SureShott, San Marcos, Texas 15/05/2019

I have stayed here a few times now. When I am working anywhere in the southwest portion of Houston, this is where I stay. The accommodations are incredible, especially for the price. I recommend this hotel to all my coworkers. I will be back.

"Great service"

User 08/05/2019

The two ladies in the breakfast area were amazing! I believe their names were Minerva and amber. They made it feel like home and were very kind. They were greeting everyone and asking at all times if we needed anything, their service was a 10/10. Very thankful

"Great Room"

User 03/05/2019

This motel was great. The room was perfect for both for our needs . As a person with a severe disability involving both knees height of the bed was perfect as I am on the tall side reduced the difficulty of getting out of bed to a minimum.

"Enjoyed the stay"

User 29/04/2019

Everyone did their jobs with a smile which made things so easy. The staff was friendly and the facility was clean. Everyone was very helpful and pleasant. I was surprised and the way the rooms were arrange and that was a standard for the room I chose.

"Great hotel"

Getaway47642654800, Houston, Texas 24/04/2019

I stayed at this hotel the last 2 visits to Houston, rooms are always clean, great services, friendly front desk, breakfast is amazing, High speed internet, huge parking lot, Great location. Lots of restaurants in this location.

"Nice Hotel"

User 10/04/2019

This hotel is clean, comfortable, and the staff was exceptional. The bed was a little soft for us, but the King room was spacious and had everything we needed. Would suggest a third floor room so you don't have anyone above you. We didn't hear outside noises, but there were noisy guests, as is always expected at a hotel, but it's still annoying. Also suggest a room far away from the elevator, as our room was right across from it and conversations were easily heard in our room. The breakfast was adequate.

"Great place"

User 31/03/2019

Great place. So clean. Staff was nice. Great breakfast! Beds were so comfy! The lounge area is gorgeous and modern. Pool area also niceWill definitely stay here again soon. Highly recommend for the Katy area !!!

"Unexpected Luxury"

867Pamela, San Diego, California 29/03/2019

Omg if you want affordable luxury. Best Western premium is the place to stay. Very clean. They even had an omelette station for breakfast which was complimentary. The rooms are huge and very modern. The pool Uhhh at night was beautiful you would have thought you were at a resort!

"horrible - poor customer service at the general manager level. Never responded to our complaint."

User 25/03/2019

General manager never responded to a complaint that was told only a general manager could address. Left his front desk staff fielding calls that they couldn't address. Was told that he would call back - have yet to hear. A complaint that wasn't terribly bad but was never dealt with has left a bad mark at this Best Western location. Terrible customer service at the general manager level

"excellent - as expected"

User 21/03/2019

Very clean, large rooms, good tv, good breakfast, entire staff especially nice, polite, and accommodating. convenient. staff accommodates whatever your schedule is. In room wifi so slow/poor it's barely usable


User 19/03/2019

Stayed here during my brother-n-laws funeral. Very comfortable and clean They had a good breakfast. They had a waffle iron in the shape of Texas. I would recommend this motel if you are in the Katy, Tx area.

"My New Favorite"

User 18/03/2019

Every facet of service, cleanliness, quality, and attention to detail was outstanding! The west-central location made it accessible and the breakfast may be the best I've experienced at any hotel! Way to go, management!

"Nice Getaway Weekend"

User 17/03/2019

I recently stayed in this hotel from 3/8-3/10, and I was very pleased with my stay. Staff were courteous, professional, and they gave service with a smile. I loved my room because it was spacious and the decor was really cool. They had a Keurig, microwave, and a refrigerator in the room. The breakfast was excellent, and I made sure to get a omelet made fresh at the omelet station. I forgot to mention in the closet, there is a iron, ironing board, and a safe for your valuables. The room had everything I needed. I didn't use their fitness center or go to the lounge for drinks, but it was available. I think the lounge is open from 6pm-9pm. They serve drinks and have a small food selection for additional cost. Breakfast was included with my stay. I am single female, and I felt safe in that area. I still used my common sense. Restaurants, Sams Club, and the Katy Freeway are close by so it worked for me. I filled up my rental car at Sam's Club my last night there, and I was ready to leave for the airport the morning I checked out after having another tasty breakfast. I will definitely come back the next time I come to the Katy area.

"Beautifully clean, luxury hotel¬"

HaloNorthwest, Chester, United Kingdom 17/03/2019

We stayed here for 6 nights after the apartment we'd initially rented proved to be unsuitable and the staff could not have been more helpful. Yes it was slightly on the expensive side but totally worth every penny. The only thing we didn't realise until our final day was a small easel to be placed on the bed if the sheets didn't need to be changed so we sadly never used that, it needs to be in a more prominent area. We also found it difficult to use the tea/coffee machine in the room but we only short walk from the reception area where drinks were available for free all day/night ☺

"Absolutely Awesome Stay"

lrlittle401, Leander, Texas 12/03/2019

Theis is a newer hotel and it's absolutely wonderful. The room was very nice and very spacious. The staff was very nice and helpful. The price was was great! Close to several places to eat. We have found our new place to stay while in Katy!

"Friendly staff, great value"

User 06/03/2019

Very friendly staff, great value, clean amenities comfortable and spacious rooms. Breakfast was included in my stay and many options were available. Pool and workout facility look very nice, did not have a chance to use either. Highly recommended.

"Nice clean and Modern"

HallsburgSodbuster, Hallsburg 19/02/2019

Awesome bed!!! awesome staff. Check in and out easy. The king size room was very comfortable. The breakfast was hot and good and very plentiful. they also had an omelets bar! not far from major restaurants near Westgreen and I-10.

"Trip for Concert"

FarAway25232088415, Lufkin, Texas 03/02/2019

We were in town for a concert. The hotel staff were very friendly. The room was clean, spacious, and had extra bedding stocked. Breakfast in the morning had several options and the food even tasted great! We will be back in the future!

"We loved it"

User 31/01/2019

Hotel was great it looks just like the pictures! Nothing about it makes it feel “nasty” everything is fresh and nice!! Plus with breakfast included wafles,cereal,different breads, eggs,bacon,sausage, potatoes,omelets! If i have to stay in katy again i will return here!

"Friendly helpful staff"

User 31/01/2019

We drove from Dallas to Houston to sadly attend the funeral of a good friend. We had reserved a room in Premier Best Western Energy for one night. However, upon reading the booking details, we found out that the check-in time was 3 pm. The funeral was at 2 pm and we also needed time to get to our room and get ready. We called and explained the circumstances and asked for an early check-in. They listened to our request and once we got to the hotel, the front desk staff accommodated us which helped us tremendously. We attended the funeral and later that night returned to the hotel room. While riding on the elevator, we felt a jolt once the door closed and moving up and made screeching sounds. When in our room, there were some noises coming from down the hall which eventually subsided. I guess the rooms are not as sound protective as we were expecting. We had a good night rest in a comfortable king size bed. The next morning before checking out we went down for breakfast which included a freshly made omelette! The staff were very nice, polite and friendly. Overall a very good experience which we will recommend.

"Pretty As the Pictures"

Gail C, Dallas, Texas 29/01/2019

I am not sure if this hotel just recently opened but it looks just like the pictures show. I was so impressed with the exterior and the interior. I had a king suite and it was large enough to sleep up to six (6) people, four on the rather comfortable king size bed and the room also had a pull out sofa bed. The in room featured a Keurig w/ 4 k-cups and a small pack of Milano cookies which I thought was a nice touch, they had silver and black appliances to give it that more modern feel w/ a flat screen TV looked like it was about 47" and nicely mounted on the wall. I have not seen in any hotels that I have stayed at that looked this modern and have been this nicely laid out. . The area was quiet even for being directly across from an apartment community. The highway is close by and there is a Walmart and other stores less than 2 minutes away. They also offer free breakfast which is fairly typical of most hotel chains but unfortunately, I never got the opportunity to take advantage of having some, maybe next time. I would definitely stay here again and recommend anyone else to as well.

"Best kept Secret in Katy"

Odyssey11204521900, Houston, Texas 23/01/2019

Great hotel and service. Rooms are beautiful and clean. This hotel is very well managed and I see pride in ownership. The weight room has great equipment the pool is beautiful and the hot tub was very nice.

"Best service and value"

Wanderer33490012372, Dallas, Texas 16/01/2019

This hotel was very clean and the staff at the front desk and housekeeping were extremely helpful and courteous! I highly recommend this hotel . Breakfast is included in your stay and it is conveniently located to the freeway.

"Great value! A wonderful stay"

tuxedo-spats, usa 12/01/2019

We enjoyed our stay at this fantastic hotel! From the lobby to the breakfast area to the rooms it was all very clean, spacious ... the room was amazing! Large and the bed as at BW's was so comfortable. We had a great stay. Staff helpful and accommodating. Next time we are in the area this will be our hotel of choice.


Explore28919193955, Katy, Texas 01/01/2019

Best hotel I've ever stayed at; especially for the price. Wonderful front desk people Carmen and Ale, they were sweet and helpful our entire stay. Breakfast was amazing , best I've had at any hotel. Will definitely be staying there every time I go visit my family again.

"Restful teip"

User 28/12/2018

This is one very nice Best Western. The hotel is awesome. The location is perfect for Katy and Houston. It is close to Katy Mills mall and water park. The breakfast is one of the best in all of Best Western

"Beyond our expectations!"

32frederickm, Rochester, Minnesota 28/12/2018

Everything about this hotel and staff has been top notch. Minerva is one amazing woman. She has gone out of her way to make our stay here a fantastic experience. Best complementary breakfast in Texas. Thank you for making our stay one we won't forget. We will definitely be back.

"Fantastic value, exceptional service"

Passport45068727982, Thomasville, Georgia 18/12/2018

Wow, this is the nicest BW we have every stayed in! I was blown away by the value we received for this very modern hotel with huge rooms. Carmen at the front desk was very friendly and efficient with the check-in process even though the computer systems were down. She later joined me and my husband for a chat later that evening which made of us feel at home after a few long days of travel. She was very warm and welcoming. Minerva also provided excellent, friendly, prompt service as well when we ate in the café that evening. As we were the only customers in the café, we were able to converse with her as well. We could tell that both ladies really enjoy their jobs and making people as comfortable and happy as possible. Minerva even gave me a hug goodbye when we left the next day! It was nice to have the café and bar available. Prices were a little high but we were happy for the convenience of not having to go out in the cold to a restaurant (even though they were just a few minute walk away), especially after having gotten there later in the evening and having the inconvenience of driving a U-Haul truck. The pillow top mattress and pillows were SUPER comfortable which was also a welcomed feature for us as we had been driving across the US and were very sore from sitting! We didn't want to get out of bed the next morning! The pool, spa, and gym areas are very nice. We received A+ service during our short stay. We were disappointed we couldn't stay another night!

"A great place to stay!"

duanehoxworth, Waco, Texas 16/12/2018

This is possibly the cleanest and neatest place we've ever stayed. We were very pleased. The staff was helpful and friendly. Our room was quiet, spacious, and very well appointed. Breakfast was very good, too.

"Troy Farley"

User 14/12/2018

This was the worst stay I have ever had at a hotel. We stayed for 4 days. Two out of the four days our room was not cleaned adequately. Bathroom not cleaned, surfaces in entire room not cleaned, trash and empty cups left in room. I have been trying to speak with someone there but have been getting the run around. Don't stay there!

RajuN153, General Manager at Best Western Premier Energy Corridor, responded to this review
Dear Roving556205, We sincerely apologize for the inconvenience you encountered during your stay at the hotel. Out records indicate that your room was cleaned and beds were made. When the front desk was informed about the cups that were left behind, she immediately went to your room and removed them herself. I understand that you are following through on writing a bad review on social media but we we are unable to comp your stay. Please call us at the front desk if you have any questions. Sincerely, Best Western Premier, 1549 Westborough Drive, Katy, TX 77449

"Best Staff in Texas"

johnsU1288ZJ, Stavanger, Norway 13/12/2018

Clean rooms, modern finishes, loads of space, great pricing, and the best staff in Texas. Every trip is the same, each time I am impressed with the attention to customer service provided at every level of the staffing/amenedies. Bar/Cleaning staff is always the best in the business. I have changed my booking habits as a direct result of the interactions I have with the people at this hotel.

"Blew my expectations out the water"

User 12/12/2018

I didn't expect to be this blown away! I thought I was getting a very vanilla place however, it turned out to be very modern and the breakfast bar was great! The staff was very friendly! You are getting your money worth's.

"Nice First Stay!"

L3239XFsams, Hewitt, Texas 30/11/2018

Ended up staying in Katy for a meeting. Found the hotel on Trip Advisor. Based on reviews and price I chose this hotel. Was very happy with the stay. Room was nice and clean as was the hotel in general. Breakfast was good. Didnt realize there was an omelette bar until it was too late :-(. All in all, great stay.

"Clean, friendly staff, Tempur-Pedic pillows and a comfortable bed."

User 26/11/2018

I love this hotel! This was my second time to stay there. The staff is so friendly and helpful. So friendly and helpful. It's the only hotel that I do not bring my own pillow too. The bed is so comfortable! Our room had two queen beds and a fold-out couch.

"Highly Recommend"

bballfans, Grande Prairie 18/11/2018

This BW Premier in Katy it great. Very clean and modern and the service was top notch. Close to shopping and restraunts. Very comfortable and quiet. We will stay again if in the area. Highly recommended.

"Wanted to give 5 stars, but then this happened..."

Dwight K, Middleburg, Florida 15/11/2018

I stayed four nights at this hotel in Katy during a business trip recently. My first impression was positive, with friendly front desk service, a nice large room with great amenities, and a good hot breakfast. As the week went on, I continued to be impressed by the hotel. The day I left, I was ready to give a glowing 5-star review, and I booked it again for the next week. But then... I was packing to return to Katy and this same hotel, then the day before I was to arrive, the manager of the hotel called me to tell me that I couldn't check in using the same credit card I had used the previous week because their system was being upgraded and that type of card would not work for the next 10 days. I had already booked the hotel and held the room with that card, and that card is the only one I can use for my travel. I asked them to manually call in the card and pre-pay the week's stay - they would/could not. I called Best Western customer service to try to pay them up-front with the card - they would/could not. I cancelled my reservation. I so wanted to give them a high rating, but unfortunately the last two stays at a Best Western (although generally good stays) both had a flaw big enough for a regular traveler that I will no longer book Best Western hotels. Too bad - they were so close to having a new frequent loyal guest.

"Beautiful Hotel"

Kenny D, Peterlee 14/11/2018

Very modern hotel and exceptionally clean, Location is very good with many restaurants and stores nearby. Complimentary hot breakfast was superb with made to order omelettes if desired. Very pleasant staff.

"Best Western Premier"

andreagW5970WA, Denver, Colorado 10/11/2018

I really enjoy my stays at Best Western Premier properties. This one in Katy, Texas was particularly enjoyable. Made to order omelets and eggs for breakfast was particularly enjoyable. The staff was great especially Minerva and Antony who attends the breakfast space. Great selections. Beautiful pool and spa space. Enjoyable experience

"Excellent Place to Stay In Energy Corridor"

User 02/11/2018

Excellent clean, well lighted large rooms with amenities that include Microwave, Refrrigerator, Coffee Maker and sumptuous Breakfast with cordial & ever helping staff to take care of your needs. Value for money and would prefer to stay here everytime when in Houston

"User Friendly Hotel"

kashoski, Odenton, Maryland 22/10/2018

Very Clean atmosphere, Very courteous Staff. The omelette for breakfast was the Highlight. It was worth the money, although a little bit pricey more than other BW.You will know why where you get there.

"Really nice "

User 02/09/2018

Less than 1 year old caters to business professionals. Sleek modern decor, they had an omelet station with it's own chief to cook to order. The pool was fabulous. Clean with nice chairs waterfall in pool with extra large hot tub.they shock pool every night and use water softener. Skin feels smooth.staff were very nice apple parking. Several large restrictions within walking distance. Room smelled clean beds were comfortable good shower.

"top notch hotel"

User 14/08/2018

this hotel has only been in existence for a few years and the building was clean, the staff friendly and the room was perfect. We had been on the road for a few days and hadn't slept that well for two nights, this bed fixed that.

"Great Hotel, nice people, great breakfast, The only missing things is NOT QUITE PLACE TO SLEEP !"

Travelreporter, Travelreporter 08/08/2018

If you don't mind losing sleep it's a great place to party because it seems all the party animals come there to let off steam and to spend a weekend away in a luxury resort! My experience was in a good place is immaculate but the bathtub water came all the way up taking a shower almost to my knees and overflowing the second issue was those charge stations where the TVs are are right on the backside of where you sleep at night and somebody put their iPad on or left the TV on while they slept and I didn't get any sleep all night!

"Great Hotel"

Kimberly W, Mauriceville, Texas, United States 04/08/2018

We stayed at this hotel for two nights... The rooms were very clean and large. Check in was easy and the staff was professional and friendly. There is a snack store at the front desk with the usual prices for hotel snacks. The complimentary breakfast is amazing... waffles, eggs, bacon, sausage, biscuits and gravy, cereal, and even an omelet bar (which we did not try)… the pool/ hot tub area was very clean and well maintained. Overall a great experience and we would stay here again if ever in the area.

"Great service, outstanding service"

eduardotorres75, Arlington, Texas 30/07/2018

The staff were very friendly yet professionals, attentive and always looking up to make everything perfect. Rooms clean and well equipped. All the staff always willing and available. Breakfast was awesome.. nicer presented, very well cooked and a lovely service.

"Girls weekend"

User 29/07/2018

A beautiful, clean hotel. The room was clean and the employees were all so friendly. It was a wonderful, positive experience. The breakfast was the best I've ever had. There was a guy making omelets. He was funny and the omelet was delicious. I would definitely recommend this hotel to anyone. Awesome stay!

"Loved it"

denisecspencer, Lansdowne, Pennsylvania 27/07/2018

I would stay at this hotel again, it was clean and the room size was large and comfortable which was mostly important to me and my family. Any other issues were minor. I would recommend this hotel to my family and friends.

"Excellent Stay"

gsanchez78070gs, San Antonio, Texas 24/07/2018

Stay was excellent! Room was spacious, close by to stores. Very convenient location. Breakfast was amazing. Our family trip could have not ended any better. Staff was friendly and helpful. Place overall was great!

"Excellent Hotel"

kpeters23, Port Lavaca, Texas 23/07/2018

This is a newer hotel for sure. I have never stayed at a premium Best Western hotel before, but it is defintely an ungrade to the regular BW Inn and Suites. Better breakfast, upgraded and more modern-looking rooms (our suite was huge), and there was even a little

"Loved this place!!!"

mixxedchica213, Katy, Texas 22/07/2018

John was amazing! He made the best omelette and was sooooo welcoming. I would def recommend this place to anyone staying in the Katy area! The beds were comfy and the entire hotel was super clean and new. (The complimentary breakfast is super impressive! Hence John makes amazing omelettes).

"Best hotel by far!"

User 16/07/2018

The front desk was very nice and professional. The lobby was very quiet and clean. My room was nice and clean definitely beyond my expectations & believe me it is hard to please me whenever it comes to cleaning. I will definitely stay here again!

"Best Western experience"

almaayala6, Los Fresnos, Texas 15/07/2018

Our Best Western Premier experience for a 3 night stay was very pleasant. Amazing beds, fabulous restroom space and atmosphere. Breakfast should include bottled water and fresh fruit other than bananas. The fresh omelets were a plus though!


User 24/06/2018

This hotel is excellent! Very courteous staff, very clean and modern facility and pool area, breakfast was great. I thoroughly enjoyed my stay and look forward to staying at this hotel in the future..

"Why aren't you staying here"

TravelForFood210, San Antonio, Texas 21/06/2018

I don't normally write reviews. Actually this is my very first one from the hotel desk. This Hotel is truly an amazing place to stay. From the amazing staff, the BIG spa tub and pool, and of course the comfortable room. I normally have some cleaning issues, but the room was beautiful and the bed was comfortable and everything was CLEAN. There is a real microwave and mini fridge. Yes a real one that you can actually put food in, not those crappy freezers that can only hold one or two cans of soda. Heck, it even had a marble table that took two of us to move. Not those cheap flimsy ones. Thanks all for your service, great pool, and clean and comfortable room. I am definitely coming back when I visit Houston.

"Very nice hotel!"

User 19/06/2018

My husband and I stayed here while visiting family in Katy. The hotel is super nice, great staff, delicious breakfast with nice pool and workout room. The bed was super comfy!!! We will definitely stay here any time we come in town to visit with family!!

"Wonderful property and fabulous staff."

Retire T, Phoenix AZ 18/06/2018

Newer property. Staff was friendly and property was very clean. Easy of and off freeway access except don't follow the gps was it directs you through a residential area. Nice pool area. Bar is open until 9 and meals/snacks can be purchased at the bar.

"Minerva was such a great and welcoming person!"

User 11/06/2018

We stayed just overnight, and the breakfast was amazing, Minerva ran the breakfast so well, making whatever kind of eggs your heart desired, she was very sweet and did her job very swiftly and made all of my family feel welcome. Minerva made our stay even better than it already had been! Very clean and very comfortable. the rooms are very roomy and neat. We loved our stay. We loved our Minerva.

"Excellent Hotel"

gabriellarod2018, San Antonio, Texas 29/05/2018

I booked this hotel for my trip to Houston, but even though the hotel is in Katy, TX, it did not bother me one bit to book a hotel in Katy. I really loved Best Western Premier and will continue to book at this hotel for all of my trips to Houston. The hotel is very clean on the inside of the building and the exterior. The hotel was very easy to find and is conveniently located closeby to restaurants. Every staff member I interacted with was very pleasant and showed great hospitality. The rooms were very nice and very clean, the beds and bedding were very comfortable as well. Everything about my hotel stay was truly excellent and I will certainly make this hotel my only choice whenever I am in the Houston area.

"Our Stay"

robertbloom85, Jacksonville, Florida 28/05/2018

Best Western Premier Energy Corridor This hotel was pleasant and comfortable to stay in with my daughter. We enjoyed the service, the breakfast, pool and overall location! I am sure we will stay here again sometime in the future and probably more than once.

"Our Stay"

robertbloom85, Jacksonville, Florida 23/05/2018

This hotel was pleasant and comfortable to stay in with my daughter. We enjoyed the service, the breakfast, pool and overall location! I am sure we will stay here again sometime in the future and probably more than once.

"Amazing Hotel!"

lawrencehelfant, New York City, New York 16/05/2018

Great hotel experience from the start! Great room, great food, great service. Minerva in the lobby running the breakfast is the best! Wish I could have her at every hotel I travel to. Great place, great people!

"Hotel for the 21st Century Traveler"

aminter769, Radford, Virginia 13/05/2018

This hotel is super modern and is on the cutting edge of providing the best stay we've had in a long time. Super staff, excellent breakfast, super clean rooms, well designed building, top of the line gym, beautiful pool, etc..... I can not say enough about this hotel!!! Love it!!

"Beautiful place & Friendly staff!"

txchappy, San Antonio, Texas 04/05/2018

Stayed overnight during a business trip. This is a newer hotel and the interior of the place was beautiful and very clean. The rooms are very spacious and have that “NEW” smell. The staff here was exceptionally attentive to my needs and were very friendly. I ordered a salad for dinner and it was fresh and delicious. You will love this place, this hotel is a must stay if near this area.

"Great experience!"

yvonnefuentes33, Katy, Texas 01/05/2018

Great service! Lou in breakfast was very polite to my daughter and I! He made sure we were satisfied with our food and even offered to make us something that wasn't out that day since we are very picky eaters.

"Surpasses Any Hilton or Marriott I've stayed in! "

User 27/04/2018

I'm honestly blown away, this Best Western truly surpasses any Hilton or Marriott I've stayed in!! I'm a frequent traveler, and was impressed by the beauty of the common areas and suite, the staff goes above and beyond for you!! Breakfast was phenomenal!! Minerva is an absolute joy and ray of positivity! We even met the kitchen manager, Anthony, who also came out to meet us. If you have an opportunity to stay here, I highly recommend you do! we only concern you'll have is how any other hotel will hold a candle to this one!

"Great Experience!"

bparker88, Lafayette, Louisiana 26/04/2018

I stumbled upon this hotel while looking for a place to eat. This location is beautiful and the staff members are friendly. Although we travel often, it was my first time staying here, but it definitely won't be my last!

"Beautiful Hotel"

Solady1966, Houston 24/04/2018

I saw this hotel being built. It is beautiful inside and clean! Our check-in experience was simply fabulous. They young lady was attentive and quick. Our guest room was beautifully decorated and still had that "new" smell and has a microwave and refrigerator. Breakfast was pretty good- there is an omelet station. I would have given the hotel 5 stars however I found a very long strand of hair in a towel I was about to use and also additional ones in my bed. Within walking distance there is a BJ's Restaurant and Texas Longhorn. Katy is a very nice area with a Wal-Mart close by and several other places to eat. Also, if you need to get to a mall- Katy Mills is about 5 miles West on I-10.


Jacquelyn P, weimar, United States 23/04/2018

When you walk in the hotel you are greeted as tho you are family, and then when you enter the room it was WOW! The rooms are so big and spacious, very nice and clean. I would recommend this hotel anytime I am in Katy.

"Super friendly staff"

rockyridgeranch2018, Saskatoon, Canada 23/04/2018

Rooms are very spacious. Pool, hot tub and pool area is inviting. Omelet station at breakfast is a BONUS. Lots of parking. Super friendly and helpful staff. See ya all next year!!! Convenient location.

"Premier indeed!!!"

gyargs25, Corpus Christi, Texas 17/04/2018

This hotel is absolutely wonderful! Great location and within walking distance or a short drive to many restaurants, it's nice and clean, and the people there are so friendly, going above and beyond expectations to ensure the most pleasant stay for each of their guests. The rooms are very spacious and furnished with the most comfortable beds for a good night's sleep. The breakfast, which also includes a made-to-order omelette station, is amazing and available at no extra charge. The hotel also has a bar, which my husband and I took advantage of later in the evening. There we met Minerva Maldonado, who provided us with good drinks, excellent service, and wonderful conversation. Highly recommend this hotel!

"Best Western Premier Energy Corridor Katy Tournament Trip 567033284"

User 16/04/2018

Best Western Premier Energy Corridor Katy Tournament Trip 567033284 Very nice hotel with excellent staff. Stayed here while attending the Southland Conference basketball tournament in Katy. It was about a 10 minute trip to the Merell center, which was not a bad drive. Lots of eating places located very convenient to the hotel, from fast food to sit down dining.

"Great hotel!!!"

jeremiah20911, Baton Rouge, Louisiana 16/04/2018

This was by far the best hotel experience I've had in a long time. First impressions are what count and it's first impression, which is the lobby, was very pleasing to the eyes. The smell was great too. Now the breakfast is worth every penny for the cost of the hotel. The staff are pleasant, helpful and remember what you order from one day to the next. They make omelets to taste, have bacon, sausage patties and links. Muffins, bagels, croissants, yogurt with toppings and then you can make waffles with toppings too! I'll definitely be staying at this hotel again! You'll check out the other competition but you won't find the price and breakfast match at any other one.

"Very Clean"

Pennyww1, Silsbee, Texas 16/04/2018

I stayed at this hotel with some friends for a conference we went to in Katy. This hotel was very clean, the people were nice and helpful. We had a wonderful breakfast which included just about anything you can imagine. I would definitely stay there again!

"nice new hotel"

User 10/04/2018

This hotels is fairly new and rooms are in very good shape. The staff was polite and welcoming. Rooms are pretty and equipped with keurig coffee machines. The rooms that are on the street side can get really loud at night due cars racing down the road. The pool area is very pretty and the hot tub is huge. I really don't have anything negative to say about this hotel. If one thing that would be the breakfast. Don't get me wrong the breakfast room and the staff there are excellent. It just felt a little "naked". The warm potatoes were cold and the election of toast was very poor. Maybe adding some real nice toast and bagels would make this better.

"best complimentary breakfast ever!"

debra r r, LaPorte, Indiana 06/04/2018

Appearance of hotel was new, clean, &stylish. Room was spacious. Free breakfast consisted of too many items to list, but included both bacon & sausage, waffles & an omelette bar! I will definitely stay at a BW Premier next time I travel.

"Best hotel by far!!!"

User 04/04/2018

So far the best hotel I have ever stayed at. It was clean, comfortable, and fun. This hotel has everything you would want. From large rooms to fun pool area. Service was over the top nice especially the bartender, Minena. She was a delight. We were more excited about our hotel then anything else on the whole trip. We have already booked the same hotel for our next two visits. Definitely worth it!!!!

"Awesome customer service"

Donna G, Burleson, Texas 02/04/2018

Since this hotel was new, all the furnishings were were clean & comfortable. Had great night sleep on their mattress and enjoyed a delicious complimentary breakfast. You can have your eggs or omelettes made to order Minerva was especially accommodating on the evening shift and made a very good drink (would have been perfect if they had Jack but had to settle for Makers Mark) in their bar/grill area. Menu was somewhat limited but we all had something we liked from grilled chicken breasts w/veggies to salads to hamburgers. Hamburgers were prepared from fresh and therefore took longer to prepare than fast food burgers. Best spinach artichoke dip I've tasted.

"extremely clean"

luvtravelin08, Lake Jackson, Texas 26/03/2018

Our stay was for wedding party. Excellent beds, extremely comfortable. Very spacious rooms. extremely clean. Excellent breakfast, very neat and tasty. staff were very professional and attentive to our needs. 5stars hands down.


OrangeGlaze, Madison, Wisconsin 25/03/2018

The two queen room was larger than expect w/ loads of storage. Wait staff throughout went above and beyond to help and were extremely friendly! Great breakfast in the am including made to order omelets.

"Our Best Stay Yet!"

jostrizhnaya, Tulsa, Oklahoma 22/03/2018

So happy with our stay this spring! The lady Minerva in the breakfast area was absolutely the best, she made everyone an omelette to their liking, she was very nice and caring. She took time to visit with every guest and made them feel welcomed. Took the time to clean up and kept the kitchen area cleaner than ever! Antonio was also very sweet and helpful!! The hotel it's self was very clean and taken care of, the staff was friendly and welcoming. Over all we were very happy with our stay.


User 19/03/2018

Excellent location! What you see in the pictures is exactly how the hotel and rooms looked. This is the best hotel we have ever stayed at. No problems at all. Every employee that we came in contact with was very friendly and asked us if we needed anything and how our stay was. 5 Star Hotel!!

"Tournament Trip"

User 17/03/2018

Very nice hotel with excellent staff. Stayed here while attending the Southland Conference basketball tournament in Katy. It was about a 10 minute trip to the Merell center, which was not a bad drive. Lots of eating places located very convenient to the hotel, from fast food to sit down dining.

"Great place"

User 14/03/2018

This hotel is great. The rooms are spacious and very clean. The staff are very nice and helpful. My kids enjoyed the pool. Breakfast is good and the omelets are wonderful. If you need anything Minerva will help. All ways a smile and a good morning.

"Nice place"

Eric H, Victoria, British Columbia 11/03/2018

Stayed here 2 nights ago. beautiful rooms and amenities. Staff is very friendly and helpful. Rooms very spacious and very nicely appointed rooms. Very nice pool and hot tub area. Lots of restaurants to choose from close by, and this Hotel is easy to get to from the freeway, but not so close as to be noisy. I have stayed in many hotels and this one in the front pages in my books.


User 09/03/2018

The Best Western Premier far exceeded our expectations! The hotel is nearly brand new and very well appointed. Excellent location and HUGE rooms. If you like extra space and superb service this is your place quit looking. You have found a winner in this hotel. The breakfast was solid and the bar was a nice touch. Minerva was so helpful and accommodating at the bar and restaurant. Thank you for hosting us so well.

"Great Hotel"

User 26/02/2018

This Hotel was great. It is fairly new and in very good shape. Everything clean. They have better than average toiletries and have Keurig coffee makers in the room. The rooms are spacious. My only complaint is the bed was a little hard, but you can make them perfect for everyone.


mimicalarcon, San Antonio, Texas 24/02/2018

Very nice hotel, very clean, spacious room, good wifi, and lots of TV channels. I would like to rate 5, but I couldn't sleep due to other guests noise. I could hear the noise from the next door room around 3 a.m. to 4 a.m., also footsteps pacing the floor from the room above at night and early morning . Sonia, who made our omelette was amazing! Her costumer service etiquette was awesome! I highly recommend this hotel!

"Excellent Hotel in Katy"

User 22/02/2018

I had just checked out of a hotel that wasn't up to quality standards and was so tired and then I found this place. Its in a great location to get on the highway and the place is extremely clean. There are many food options on the I10 access road as well. Excellent Hotel!

"Exceeded our expectations!"

User 14/02/2018

We were so impressed with this hotel. It was extremely clean, and the staff went above and beyond to be friendly and helpful. The rooms are very spacious, and the toiletries are nice. They have the best free breakfast we've ever seen at a hotel, including made to order omelettes. What really set it apart was Minerva and John. We so enjoyed being greeted by their friendly smiles every morning. We will definitely stay stay here when we're back in the area.

"Great stay"

kwiggins228, Chicago, Illinois 11/02/2018

The stay here was absolutely amazing. The hotel is beautiful and the staff was so nice and courteous. The breakfast was also very good you can even get omelets made to order. Will always use this hotel when we need rooms.

"Best bar service in town"

ldog23, West Des Moines, Iowa 07/02/2018

In town for a few days on business and had a few cocktails in the evening. I had the pleasure of being served by Ms. Minerva who was very friendly and professional. She really made my evenings at the hotel very enjoyable. I would advise anyone in the area to stay at the and pay Ms. Minerva a visit in the bar.

"Arkansas traveler"

Charles B, Arkanss, United States 04/02/2018

A must stay if you are traveling in the great Houston area !!!!!!!. Outstanding location for business meeting or pleasure. I normally do not give reviews but this location got my attention after the first night. Trust me it well worth it ?? Outstanding job team see you next time .

"Amazing stay, great value"

FrequentTraveler1955, Cary, North Carolina 01/02/2018

our hotel stay was a welcome surprise after a long day on the road. The room itself was spacious and well appointed, including sofa and table, spacious desk and microwave/refrigerator. We got a great nights sleep in this one-and-a-half year old hotel. The service was exceptional. Ainevua welcomed us to the modern dining area and complementary breakfast bar. She made custom omelettes for us and waffle iron waffles. The pool and jacuzzi are beautiful. We highly recommend this hotel.

"Wonderful place! "

User 28/01/2018

One of the prettiest hotels I've been in. Staff was vey friendly and hotel was exceptionally clean. I can't say enough about the breakfast buffet and the kitchen staff ! They were amazing and ready to help and serve you anything you may want or need. I highly recommend this place .

"Eyad Albuzz"

User 27/01/2018

My friend advised me about this hotel. The hotel is excellent in every sense. The services are available, the service is fast and all the staff are excellent and friendly The food and drink are available 24 hours The rooms are large and clean.I thank Mrs. Matilda and Mr. Adam and all the staff.The hotel deserves more than five stars ????? ????? ???? ?????? ?????? ????? ??? ???? ?????? ??????? ?????? ??????? ????? ????? ???????? ??????? ??????? ?????? ??????? ????? ??? ???? ?????? ????? ????? ?????? ???? ?????? ??????? ?????? ??? ????? ???????? ?????? ????? ???? ?? ??? ????

"This is not the way I remember Best Western. A great experience "

William D, Savannah, Georgia 22/01/2018

In its class this is a 5 Star Hotel. It's new and its design details are to be commended. The rooms are big and very well designed. Lots of outlets, big tv, great bathroom, wonderful bed. You can't ask for more. I will look forward to finding more BW Premiers.

"Great Stay"

amjohnson81, Chicago, Illinois 21/01/2018

I enjoyed my extended stay at this property back in November 2017. I stayed for over a week with 2 rooms. Ali, Minerva and Chandre were all the best. These three made me feel at home throughout my entire stay.

"Business Manager"

User 17/01/2018

This is my 5th stay at this hotel and it never disappoints!! Clean rooms, great staff. Thanks for making my home away from home very pleasant. BTW the breakfast bar is really good and tonight I got a salad made fresh by Minerva. Thanks again!!

"Amazing Accommodations"

User 11/01/2018

This hotel was excellent. The room was very spacious and clean and had awesome amenities. You'll find that the hotel is close to a lot of local restaurants and different things to do. The hotel staff was extremely welcoming during my visit. From the lady at the front desk to Minerva at breakfast and the bar. I didn't catch the name of the front desk employee but she remembered myself and my colleagues each day, even knew what room one of them was staying in when she locked herself out of her room. Minerva made my stay. Constantly I found her going above and beyond to accommodate myself. She always had a smile on her face and constantly made me laugh. During my entire stay she remembered who I was, and when I was late to breakfast she was asking my colleagues where I was. Truly an asset to this hotel team! Every staff should have 10 Minerva's. My next trip to the area I will hope to have the opportunity to stay here again!

"Comfortable but needs to fine tune"

Y3394GIjennyc, Dallas, United States 11/01/2018

Friendly staff, room was comfortable. Needs to staff bar and "restaurant" which is not actually a restaurant, but a staff member who could go make 3 different simple items if you tracked her down to do it. There was never anyone tending bar. She was actually running back and forth with a laundry cart when we were there. She offered to come back and assist us, but we went out as it was obvious they pay no attention and are just picking a random staff member to fill in when there is a customer. Which there isn't because the bar was always dark and no one there to staff it. Had issues with my reservation and while the staff was friendly, they could not resolve the issue.

"excellent hotel- would recommend for sure"

inspectionscanada, Toronto, Canada 09/01/2018

good hotel, rooms were huge. nice comfortable bed. Breakfast was good. The person who works in the kitchen (Minerva) was very helpful and friendly. She also helped my daughter to make waffles for her. She gave us excellent service.. very welcoming. wonderful hospitality. pool hours could be better, little disspointed. Could not use the pool as it opens at 10am. Had to leave for the airport at 10:30am.


User 06/01/2018

Minerva provided us with excellent service during our stay. She offered breakfast service and treated my mom with ultimate care!!! Great employee ?? I will surely return to this hotel!! Stay was made like if I was at home. My sons were made to feel right at home. They enjoyed the gym and breakfast. Thank you for the service!!

"Amazing place with a caveat"

ajturk, columbia 06/01/2018

I am still in the hotel while I'm writing this review. The hotel is simply: amazing, new, very spacious rooms, clean, very good breakfast (hot too), friendly and helpful hotel staff (Mrs. Mivevva who gets whatever you need including a much needed IPhone charger; receptionists). The little caveat that hotel can't do much about is the close location to the highway. You can hear the cars all night long, even w. I am always bringing ear plugs with me so it was a little problem for me but not major. Don't forget ear plugs. Definitely worth staying


User 01/01/2018

Had a great experience. Staff very friendly , helpful, rooms are awsome great beds. Moning breakfast excellent staff very helpful, great selection of food items omelets are great. Kids love the hotel, we will be staying here when in Houston time and time again.

"Awesome experience "

User 30/12/2017

This was my first time staying at best western. It was great! The rooms are spacious and clean, and the beds are comfortable. Breakfast was made easy with Minerva and the kitchen crew. They were all so friendly and quick with clearing tables. Thanks for making this a memorable trip! -Daniela


ambermN9836BJ, Katy, United States 30/12/2017

Amazing hotel and staff. The room was very clean and spacious while the bed was very comfy. The staff were polite, helpful, and kind. The fitness center was clean and organized at all times along with the business center,

"Clean, great staff and excellent service & bargain"

jld6932, Orlando, Florida 29/12/2017

Great hotel! You'll enjoy it very much! Breakfast is over-the-top, great service, rooms are very big, very clean. Lou and Amber make breakfast a pleasure--great service, much pride---this is a "go-to" location when visiting Katy, TX.

"Best hotel to stay"

User 28/12/2017

One of the best hotels to stay in the area. The staff was very courteous and professional.The front desk lady named Alejandra deserve a special mention. She was exceptionaly courteous and professional in her hospitality. Another lady named Minerva was always there to help and made my stay memorable. Special thanks to Dana Newman for her professionalism and prompt reply. There were so many great things to mention about this beautiful facility delicious breakfast, clean and huge rooms, exceptional service, great swimming pool and above all, a great team managing the hotel. Perfect 10 to this hotel.

"Great Hotel"

User 28/12/2017

I was impressed with the size and cleanliness of the room. There was ample storage space, microwave, refrigerator, Keurig coffee machine, and safe. They also had a 24-hour gym but we did not use it and a pool/hot tub which we also did not use. We were only there a short time during the winter, so we did not use the pool. If we are back in this area again, I would certainly want to stay here again.

"Great experience"

celested466, Los Angeles, California 27/12/2017

Great location and easy to find off the I-10. The hotel is clean and professionally managed. The room was perfect for individual or family. Had the benefit of water, cookie and coffee as in-room amenities. Certainly will return whenever in the area around Houston.

"Amazing Hotel"

User 24/12/2017

Arrived yesterday. Beautiful lobby and decor. I booked a king suite . The room was amazing . Had that “new house” smell. I am somewhat of a hotel snob and this place really changed my perception entirely of the Best Western Chain. You would be silly to stay anywhere else . The room was immaculate. The pool was beautiful and the jacuzzi was the cherry on top. The water was HOT and the jets were very strong . Plus, there was plenty of room ! Overall, I would come back in a heartbeat ! I'm still here now and am sad I'll have to leave tomorrow :*(

"Best Hotel Ever"

505shenikar, San Antonio, Texas 23/12/2017

I would like to think you all for y'all hard work and wonderful attitude and for having the best Hotel I've stayed in we will be back I recommend everyone to stay at this hotel location best hotel ever again keep up the good work thank you!

"Great Place to Stay"

384vickiel, Prosper, United States 20/12/2017

Best Western Premier is a great place to stay with nice sized rooms, very clean and a great staff. If you have not tried Best Western Premier you should, you will be very pleased. they offer a nice breakfast with a lot of choices.

"Excellent except for noise"

M4664JUjonh, Portland, United States 18/12/2017

During the whole trip we could hear an excessive amount of noise from the hallway and from the rooms around us. For example, I could plainly hear the television playing in the next room. I'm suspicious that the rooms are not adequately sound-proofed. Aside from that I'd give this hotel a perfect score. The breakfast was better than expected (there is an omelet bar), and everything was impeccably clean. The beds were more mushy than I like, but I'm willing to call that a matter of personal preference.

"Excellent Hotel"

Louann H, Boerne, Texas 16/12/2017

This is a fabulous hotel. Very reasonably priced. Very clean comfortable beds. Breakfast was very good. Everything you could want including omelets. All of the staff is helpful and friendly. You will enjoy .

"Excellent hotel at Katy, Texas"

Maria Victoria M, Santa Marta 16/12/2017

This hotel is very clean with a lot of space in the rooms, with great amenities, good breakfast with many options and services are excellent, computes and tv displays in the main lobby . The price is good.

"Great Service"

charleslI4097UH, Irving, TX 16/12/2017

This hotel has exceptional people that work there, always at their best, great service Great Breakfasts, great omelet bar Good Workout room rooms are quiet Easy to find good selection of restaurants around the hotel

"Great Short Stay"

Lefebvre M, Oakland 13/12/2017

While I was only able to stay one night I found all the people I dealt with to be very friendly, cordial, and helpful. Specifically Minerva (Breakfast and Happy hour server), Zulma, Anthony (Chef, kitchen manager), Amber and Chandni at the desk.

"Great value"

Steve L, Grover Beach 13/12/2017

Nice staff. Thank you Zulma, Antony, Minerva, Amber and front desk staff for your help and courtesy. Very clean hotel with nice rooms. Good value. Decent size gym, near a lot of restaurants, freeway....

"Try It You'll Love It!"

Donna C, San Antonio, Texas 04/12/2017

This is a beautiful hotel to stay in. I would prefer it better than the Marriots resort. Spacious rooms and comfortable beds. Good overall experience! Can't wait until the next time I'm in Katy,Tx. I will definitely make sure that all of my friends and family try out this Hotel. I was Extremely impressed !


GreatMeat, Keller, Texas 30/11/2017

Great enjoyable stay, awesome breakfast, cleanliness, well/large space in each room, and very professional staffs. Next time in the Houston area, it would be a great hotel for us to stay for a few days. Please keep up with the great works and thank you, again. Chris and Mai

"Great Hotel"

aaronbZ5938AC, New Orleans, United States 28/11/2017

Our hotel experience was wonderful. We were surprised at how nice a facility this was for the price. We would recommend this hotel to anyone in the future. It works well for large families like ours. Good job Best Western!!!

"A lovely place to stay"

Luvmy9, El Paso, Texas 28/11/2017

My husband and I were delighted with the hotel. We stayed there over Thanksgiving and the weekend. The hotel was immaculate. The modern decor was tasteful and restful. The bed was incredibly comfortable, hard to believe it was a hotel bed. I had a couple of requests and they were both fulfilled. (Shock!) The breakfast was incredible: omelets, waffles, oatmeal, etc and staff who bring you more juice. The entire hotel staff was friendly, helpful and patient. We both left saying we would look for more Best Western Premier Hotels when we travel.


T4589GIdavidl, New Iberia, United States 28/11/2017

Chandni and Ali at the front desk made our stay memorable. Their hospitality and professionalism were second to none. The facility was strikingly clean and décor right on point. This will be our go-to hotel in the future!

"Well Appointed Room Decor and Clean"

ssssh, U.S 27/11/2017

A hidden gem, where a family can bypass all the fake fluff that you have to Tip to receive. Instead, you get a lovely spacious family room with all the necessities, for a fabulous stay. I highly recommend staying here. You will Thank Me.

"Very Nice and Clean"

heatherambert, Baton Rouge, United States 22/11/2017

The staff and facilities were very nice. The hotel is brand new, and all rooms were clean. The complimentary breakfast was a really great quality. They even have an omelet station. We didn't hit the bar, but I heard it was a good experience from family who stayed with us.

"Great stay - highly recommended"

stepheneN5188PL, Atlanta, United States 22/11/2017

Brand new hotel with amenities you would expect at a higher rate. I would recommend this hotel to anyone traveling to Houston. If you are looking for a stay that will be comfortable, quiet and will provide a good value then this is the place to do it.

"BEST of Best Western"

reginac438, Granbury, United States 17/11/2017

Outstanding hotel!!! Stayed here for business and was very impressed with everything about it. Great location, easy access to restaurants and shopping. The staff is wonderful. Very friendly, very very nice and also very professional. I will stay here again as often as possible.

"This is now our "Go-TO" hotel in the Houston Area. We were also here in January, 2017"

Florchidman, Jacksonville, Florida 17/11/2017

Great breakfast team with Minerva and Anthony. Knowledgeable and professional owner/operator. The rooms are both comfortable and immaculate. This is a business-class hotel with blue-collar prices. A very good place.

""The Best Hotel, Amazing staff, and an Awesome Breakfast""

User 16/11/2017

This hotel is Awesome, and the staff is Fantastic. I had to fly to Connecticut for a few days, and I could not wait to get back to this hotel, and it's friendly staff. The beds are so comfortable and the showers are wonderful. I want to Thank Alejandra, Dana, Chandni, Minerva, Amber, and Irma for making me feel so welcome. They knew my name and would always ask how my day went. A very special Thank you to Lou, Antony, and John for making the Best Breakfast Ever, and for getting me ice and snacks every morning so I could pack my cooler for the day. Thank you! Tina W

"Clean, great bed, friendly staff, great breakfast and nice bar."

Bryan S, Austin, Texas 15/11/2017

I didn't know a BW could be like this. I would choose this over a Westin any day. The room was spotless. Big screen HD TV. We were right over the lobby and it was still a quiet stay -- didn't hear another soul, and I heard that the hotel was full. Minerva and Alejandra were delightful.

"The Best"

Pat M, Galveston, Texas 15/11/2017

Due to Harvey and being displaced! Having to spend some weekends in a hotel! I find Best Western Energy Coridor is where it's happening! Great Bar, Restrauant, Free Breakfast! And Beautiful rooms. Best Western is the best

"Very nice hotel and nice breakfast "

User 13/11/2017

We have been enjoying our stay here and the staff was friendly start from front desk till the breakfast staff Minena and Antony and all others. The room was so clean and their coffee was so good. Thank you

"Excellent hotel and employees"

788loulou, Dundee, United Kingdom 12/11/2017

we have just returned home following a weeks stay at the this hotel. We travelled from Scotland and had never stayed in Katy before but The hotel was extremely clean and modern and the staff were so helpful. Especially Ali on reception and the breakfast team, including Anthony, Minerva and Lou. The location was excellent, along with free wifi and parkIng, we were within 20 mins of shopping outlets and malls which was the reason for our stay. Hopefully we will be back again

"Not your average BW"

User 08/11/2017

Great service, Minerva and Anthony go above and beyond. Rooms were better than typical BW. Very clean and good bathroom product (i.e. good shampoo, toothpaste provided automatically). Was expecting a little more from interior design, our room was cramped on one end (couch, settee, and desk together on one end) while the other end was empty. TV wasn't centered, looked a little awkward but I'm picky that way.

"Great! Overall expirience at the Best Western Premier Energy Corridor was exellent."

Alejandro D, Toronto, Canada 31/10/2017

From the great staff, cleanliness and professionalism. To the rooms and service. Will def advice clients and business partners to stay at Best Westerns. Even the clients at every Best Western Ive ever stayed have been great and friendly.

"Wonderful Hotel! Super New, Super Nice!"

jeffreyad2017, Bedford, United States 26/10/2017

This hotel was AWESOME! I usually do not write reviews, however, your hotel deserves it. GREAT place, WONDERFUL rooms, great features in the room. Super clean, super new. Just all around amazing place and I would stay there again in a heartbeat. :)

"Awesome experience"

User 22/10/2017

Beautiful property and awesome staff! They helped us out as we were in a bind and needed a room. The previous hotel we had reserved was disappointing and the rooms were not clean. We called BW and they checked us in a 1am and we got the last room. We were beyond pleased.

"Pleasant surprise"

j0ehm, Germantown, United States 22/10/2017

The hotel was very nice. All of the staff were very friendly. I was there on business and chose to stay at this location after finding out i could saved 30 minutes in my daily commute. The rooms were very nice. Breakfast was included and pretty good for a buffet style.

"Great hotel"

User 16/10/2017

Hotel experience was great for our family of 5! Would definitely recommend this hotel to others and would definitely stay here again! Service was excellent and staff was very friendly and helpful during our stay.

"Greatest BW experience ever and they all were good!!"

B4994FUbarbarac, Victoria, Texas 14/10/2017

I just wrote s lengthy review for Premier BW on the BW survey. So this one will be brief. It is an amazingly comfortable, clean, beautiful hotel. All the BW's I have stayed at have the most comfortable beds and pillows !! They also have good continental breakfasts, but Premier BW has an unbelievably exceptional one, with a very large variety to choose from. Even an omelet bar. It also has a bar off of the lobby area. The prices were great as well. Will definitely stay there again.

"Wonderful, friendly hotel."

Jana R, Houston, United States 13/10/2017

My husband and I stayed in this hotel yesterday while visiting the area. I have to say that this was one of the nicest groups of people I have ever encountered while traveling. The staff was so welcoming and helpful every time we went anywhere. Minerva made our dinner in the kitchen which was wonderful. Ale helped us at the front desk make some arrangements. Both of them were so kind and customer friendly.Elizabeth was our housekeeper and our room was immaculate. We really did love this hotel and will stay there again.

"Great team"

User 10/10/2017

What an excellent place to stay, awesome breakfast Lou does an awesome job on the eggs (personal favorite) as well as the cleanliness provide by Minewa and Anthony. Dana expresses great attitude and address every problem with a smile, as well as Alexandria, she has a very pleasant vibe. I can not for get my buddy Eduardo whom is very knowledgeable in his craft, every obstacle that arose in my room, was addressed with a magnitude of experience. Of course it must stem from the owner Raju this is an example of great boss great employees!!!


User 06/10/2017

All of the people there were very friendly and helpful. My co workers and I were very thankful for all Nora did for us. Made sure we had breakfast bags before leaving out for work at 4 this morning. She was amazing amd deff will be back. Thank you Nora for going out of your way everyday to make our stay the best one ever you are greatly appreciated!!!

"Second home"

FrankPena, Dallas, Texas 05/10/2017

Our team has been staying at this hotel for the last 6-8 months and we always get awesome service. The beds and rooms are great. Location is perfect The staff will treat you like family and go over and beyond to make sure you're taken care of. Parking lot has good lighting and they have Security at night.

"Amazing hotel"

pudn204, Victoria, Texas 01/10/2017

I was greeted by a pleasant young lady that talked about what the restaurant/bar had to offer. The front desk ladies were pleasant and kind. The king room was BIG. Lots of space. Clean. Well stocked with soap shampoo qtips coffee, etc. refrigerator and coffee (individual cup) machine, large walk in shower. Hot water! Dark curtains. Absolutely beautiful.

"Great Stay"

User 01/10/2017

Very clean hotel. Breakfast buffet was great, a lot of variety, even an omelet bar. Staff was friendly and courteous. Room was spacious and clean. Wife accidentally left an item and when we called staff went straight to our room and found the staff had found the item and turned in to housekeeping.


AMaheia, Katy, Texas 01/10/2017

This hotel was gorgeous, clean, convenient to restaurants and shopping. Loved the staffs friendliness and attentiveness to guest! I would definitely stay at this hotel again. The pool and hot tub were clean and inviting.

"Great hotel."

dennymusic, Houston, Texas 01/10/2017

This was one of the best hotel experiences of my life. Absolutely wonderful staff and room. Lobby and amenities were wonderful. When I first walked in the room I was stunned. The room was one of the most comfortable and relaxing I've ever been in.

"Great stay"

User 26/09/2017

We stayed here for 3 days minerva and Alejandra were a treat. Wonderful people.. hotel was very clean.. my kids enjoyed the pool, also very clean..our room did smell a bit like smoke.. not sure why.breakfast was outstanfing. Fresh food served warm. But had a wonderful experience over all during our stay

"Great Stay"

S6238HQjennifers, Los Angeles, United States 25/09/2017

Very nicely appointed, clean and professional staffed hotel with a great breakfast. Sharon did a great job checking us in. The location is great, it's just off the freeway in a nice neighborhood with a lot of parking!

"Great guest services"

franciscollis7, Katy, Texas 24/09/2017

I am a guest at the BWP Energy corridor katy tx Nora at guest services was amazing. she welcomed my husband, my son and I as we walked through the door, when we arrived to our room I noticed I for got our tooth brushes and body was at home. I went to the front desk and she gave me a complementary bag of all the right necessities. we've been to multiple hotel since hurricane Harvey and this is the first place that hasn't made us pay for the natural necessities need to just get by, I the reason I am writing this is because I didn't even remember the deodorant or conditioner needed to wash my daughters hair but she did, and that to me is amazing hosting and caring #Houston strong. BWP thank you for hiring such an amazing person.

"Flood MJK"

mjk1354, Barker, Texas 24/09/2017

The hotel is upper level 4 star. The staff are quality people. Specific staff members that deserve A+ are Minerva, Amber and Alejandra. The rooms are comfortable, good TV, maintained. Good showers in bathroom.

"The Exceptional Service"

pai747, Cayo Santa Maria, Cuba 24/09/2017

We stayed at this Hotel for the 1st time. It is brand new hotel, excptional great service from start to end of our stay. The Frontdesk Lady who wrked on 21st Sep 2017 evening shift was helpfull to us in locating the good resturants in the area. She was very helpful & knowledgeable . We were happy that we picked this hotel for our stay.

"Thank you Note"

User 22/09/2017

Best service ever almost felt like home specially from the staff their very helpful, nice, heartwarming hardworkers to the very lovely desk clerk Nora Ruiz it was a nice stay over all would recommend it to friend's an anyone else

"Excellent service, feel like Home..."

luisxv69, Dallas, Texas 18/09/2017

Since the property opened its doors we have used this place and what I can say is that we feel at home, the service is great and the staff is friendly and the attitude is excellent, there really are no words to describe it by the staff from the beginning to end, mentioning some names stating with Sharon, Minerva, Alejandra and Irma who cleaned our room and are some more names that I don't remember, many thanks for your hospitality and good service my score 100%. Att. Mr. Luis

"Great Visit-Outstanding Customer Service"

User 18/09/2017

I stayed here for 8 days after Hurricane Harvey, in the area for business. The staff were attentive and professional, and especially friendly and personable. Thank you to Amber and Sharon, for all your assistance. The beds were some of the best that I've encountered in any hotel. My team conducted a large meeting at this location. The hotel staff, made that process an easy one. They setup a large projector, and provided refreshments. Lastly the breakfast at this hotel is top notch! The chef each morning makes superb omelets! Say hi to him when you're there!


User 17/09/2017

Was a great stay. Very nice people, Jared, Amber, Minerva, and Alexandra were so friendly and helpful. They went above and beyond to make sure I was comfortable and happy. The food was excellent. When I came back from work it was always clean.

"Haven from Harvey"

katherinet789, Houston, United States 06/09/2017

We stayed here during voluntary evacuation from Hurricane Harvey and were very pleasantly surprised. The room was huge and very clean. The staff was super friendly and helpful. Would definitely recommend; great location and breakfast was a nice bonus.

, Guest Relations Manager at Best Western Premier Energy Corridor, responded to this review
Dear katherinet789, Thank you for these kind words. We are sorry about the hardship you faced during Harvey. We hope you and your family are doing well. Please come back and see us again. Sincerely, Sharon Guest Services Manager

"hurricane Harvey evacuee"

User 05/09/2017

Being a hurricane Harvey evacuee I was extremely thankful for how my family was made to feel at home by the entire staff. They were courteous and extremely thoughtful of the situation we were in. The manager Dana Newman was always concern and ask how she could help when we came back to the hotel after working on our house, which after a long day of removing drywall made us feel special. Best Western should be extremely thankful and proud to have employee of this magnitude working for their company.

, Guest Relations Manager at Best Western Premier Energy Corridor, responded to this review
Dear 210cyrusm: As the Guest Relations Manager of the Premier Best Western, I am proud that we were able to provide a safe haven for valued guests like you and your family. Our entire staff is here to make you and your family feel "at home" and to feel welcome here at our hotel during this sad and devastating post-hurricane season. We strive to the highest level of excellence to allow our guests to have a place to stay; especially after you have been displaced from your home and stability. Please know that you and your family have a place to stay in the future until life becomes "normal" and "safe" again. Thank you for being the BEST part of the Premier Best Western of Katy, Texas! Sincerely, Gabrielle De La Cruz Guest Relations Manager

"Outstanding service"

Jeremy J, Katy, Texas 05/09/2017

Hotel is clean and breakfast is good. We showed up the morning after the hurricane and everyone was so nice and accommodating. Alejandra, Amber, and Raju really know and understand customer service. Fantastic hotel!

, Guest Relations Manager at Best Western Premier Energy Corridor, responded to this review
Dear Jeremy J: Thank you for choosing the Premier Best Western as your first choice! We appreciate your comments regarding our hotel and our hotel staff family. We are delighted that your stay with us was a pleasant experience! We hope that you will stay with us again the next time your are here in the Katy, Texas area! Thanks for being the BEST part of the Premier Best Western of Katy! Sincerely, Gabrielle De La Cruz Guest Relations Manager

"Review of Best Western Premier Hotel, Energy Corridor, Katy, Texas"

Trish T, St Helens, United Kingdom 04/09/2017

Fantastic hotel will definitely stay here again. Very clean and comfortable. Nothing is too much trouble for the staff who looked after our party of 12 very well. Special thanks to Minerva, Amber, Anthony, Lou, Alejandra, Jolynn, Alexis Dana, and Sharon. They helped to make our stay memorable and were made to feel like part of one big happy family. Amazing!

, Guest Relations Manager at Best Western Premier Energy Corridor, responded to this review
Dear Trish T: We are delighted that your stay with us here at the Premier Best Western of Katy was a fantastic experience for you. We strive to make our guests feel at home and to feel like part of our unique family here at the hotel. This is where special memories are made. Come back and visit with us again for another wonderful experience. Thanks for being the BEST part of the Premier Best Western of Katy! Sincerely, Gabrielle De La Cruz Guest Relations Manager

"Beautiful Quality Hotel"

User 31/08/2017

Clean, comfortable, and courteous service. Comparable or exceeds hotels charging twice the price. Rooms are LARGE, linens are high quality, the beds very comfortable and provided bath products very nice.

, Guest Relations Manager at Best Western Premier Energy Corridor, responded to this review
Dear Y8266FOpatriciab: Thank you, Patricia for your very thoughtful review of our hotel, The Premier Best Western of Katy. We value wonderful guests like you. We hope that you will stay with us again when you return back in the Katy area again, so that you can once again feel like a VIP guest here. We are so proud that you have selected our hotel as your preferred accommodation provider regarding our clean, comfortable rooms and our courteous staff ! Thank you for being the BEST part of the Premier Best Western of Katy! Sincerely, Gabrielle De La Cruz Guest Relations Manager

"The Best Best Western"

Eshech, Tel Aviv 30/08/2017

Less than a year old and still like new. Very fresh rooms that are spotlessly clean with huge bed and living area. In the center of a great area and very close to shops and restaurants. Excellent and the most friendly customer service. Recommend.


mohamedsD3543LG, Katy, Texas 28/08/2017

Clean. new and enjoyable . Prefer to stay with all my family. All parts of hotel are clean and new. Very good service in breakfast. Need only more varities in breakfast specially halal food. Reception people smart and respectful. Need to visit again

"I love this hotel"

515arlynng, Katy, Texas 23/08/2017

I went to spend the night because my A/C was broke and I decided to get a room at this hotel, beds are so comfortable super clean and nice staff, breakfast was ready at 6 am sharp but I guess they need more items to be called a real buffet. But overall its a excellent hotel.

, Guest Relations Manager at Best Western Premier Energy Corridor, responded to this review
Dear 515arlynng: Thank you for your wonderful review regarding our Premier Best Western of Katy. We apologize regarding the a/c, but we are so pleased that your experience here at our hotel met all of your expectations regarding the modern design of the rooms, friendly staff and additional amenities, to allow you to have a peaceful sleep and to feel at home in our quiet piece of heaven. Thank you for being the BEST part of the Premier Best Western hotel. Please come back and visit us again, so that we can once again shower you with the VIP Guest Treatment. Thanks Again! Sincerely, Gabrielle De La Cruz Guest Relations Manager

"Riding though Texas"

User 22/08/2017

Gabrielle was friendly and very helpful at the Best Western Premier in Katy,TX. It is always a pleasure staying with Best Western. They have become my preferred accommodation provider in my travels around the USA.

, Guest Relations Manager at Best Western Premier Energy Corridor, responded to this review
Dear Kim V: Thank you, Kim for your very thoughtful review of our hotel, The Premier Best Western of Katy. We value wonderful guests like you. We hope that you will stay with us again when you are back in the Katy area again, so that you can once again feel like a VIP guest here. We are so proud that you have selected our hotel as your preferred accommodation provider in between your adventurous travels around the USA! Thank you for being the BEST part of the Premier Best Western of Katy! Thanks Again! Sincerely, Gabrielle De La Cruz Guest Relations Manager

"Five star hotel!!!"

guindinmario, San Antonio, Texas 20/08/2017

Great staff, (Amber was great)-great breakfast, ( Minerva was great) great rooms, everything about this hotel is perfect, no complains at all!! I can't find anything run about this hotel, lastly it's a short drive to downtown Houston (25-30 minutes).. Keep up the good work, definetly will be back.

, Guest Relations Manager at Best Western Premier Energy Corridor, responded to this review
Dear guindinmario: On behalf of all of the Premier Best Western staff, we are delighted to hear that your stay with us was perfect for you. We love hearing great news from valued guests, like you that you felt comfortable and welcome with our friendly staff, clean rooms and with our complimentary breakfast. We hope that you will choose our little BEST kept secret for accommodations, the next time your visit the Katy, Texas area. Thank you for being the BEST part of Premier Best Western! See you on your next venture in our area! Sincerely, Gabrielle De La Cruz Guest Relations Manager

"Buisness trip around Katy,Tx"

David W, Temple,Tx, United States 20/08/2017

Really nice newer place, very easy access to I-10, super staff and the room design and layout is great, comfortable beds, nice bathrooms, light switches by bed let you control lights in room. Really great staff, If you are working or driving around Katy,Tx or I-10 corridor stay here.

, Guest Relations Manager at Best Western Premier Energy Corridor, responded to this review
Dear David W: Thank you for your wonderful review regarding our Premier Best Western of Katy. We are so pleased that your experience here at our hotel met all of your expectations regarding the modern design of the rooms, friendly staff and additional amenities, to allow you to have a peaceful sleep and to feel at home in our quiet piece of heaven. Thank you for being the BEST part of the Premier Best Western hotel. Please come back and visit us again, so that we can once again shower you with the VIP Guest Treatment. Thanks Again! Sincerely, Gabrielle De La Cruz Guest Relations Manager

"Family and business in one"

User 19/08/2017

Everything was perfect and the staff was great. Always friendly and always helpful. I needed lots of help from desk clerk Gabrielle one night, and she was very accommodating. Our housekeeper, Minerva, was very helpful and provided everything we needed. The breakfast guys, Lou and Anthony were great, very nice, helpful, and treated my family great. Super friendly. Always asked if they could get me anything. Sharon, the morning front desk clerk, was also very helpful nice and flexible. Communicated well with us, and always asked if we needed anything before we left for the day.

, Guest Relations Manager at Best Western Premier Energy Corridor, responded to this review
Dear busengtrippin: On behalf of all of the Premier Best Western staff, we are delighted to hear that your stay with us was perfect for you. We love hearing great news from valued guests, like you that you felt comfortable and welcome with our friendly staff, clean rooms and with our complimentary breakfast. We hope that you will choose our little BEST kept secret for accommodations, the next time your visit the Katy, Texas area. Thank you for being the BEST part of Premier Best Western! See you on your next venture in our area! Sincerely, Gabrielle De La Cruz Guest Relations Manager

"Very fresh and new hotel"

User 17/08/2017

This hotel gives you a quiet and pleasant stay when in Katy. The distance to Houston and other facilities is no problem. Meals and staff are very good and the rooms gives you a good feeling when you enter.

"Luxury and cleanliness!"

User 14/08/2017

The king suite was beyond expectations and was one of the most comfortable hotels I've stayed in. I Highly recommend this hotel for family, personal, or business purposes. Thanks again to all of the staff!

, Guest Relations Manager at Best Western Premier Energy Corridor, responded to this review
Dear micahvasquez: We welcome valued guest like you here at our hotel. We are pleased that your king suite went beyond your expectations. Come back to visit us when you are back in the Katy area. On behalf of Premier Best Western and our friendly staff! Sincerely, Gabrielle De La Cruz Guest Relations Manager

"Water park"

User 07/08/2017

Gabrielle was very helpful when we checked in. My kids and I forgot a bag of our toiletries. She put a bag together and brought to our room. Was very informative of the local restaurants for us to go to. Was a very nice place !

"Great Hotel"

376courtneyr, Orange, United States 07/08/2017

This hotel was open a year ago and it looks like they opened yesterday- this hotel was full and did not see a trace of trash in hallways or anything - seemed like the staff worked hard to keep this place super clean - Staff was very friendly and made sure we were super happy. I will stay at this hotel again when traveling to Katy - I normally don't post reviews but this was worth posting

"Best hotel in the area hand down!"

User 05/08/2017

This hotel is extremely clean and staff was great. Price was excellent for what you get. There are plenty of good restaurants around the area. It is also easy to get to the nearby hospitals via a back road instead of using the highway. Anyone staying in Katy or even looking to go to Houston I would pick this hotel over many many I have been to.

"Beautiful Hotel! Great Food!"

User 05/08/2017

The hotel was beautiful! Rooms are very spacious with eye pleasing decor. The breakfast was amazing! Andre Smith and Minerva were awesome! They made my family feel like so welcomed. It was so refreshing to be at a place that made customer service a priority.

"Very friendly "

charmeleonlv5, Frankfort, Kentucky 02/08/2017

Room was amazing and spacious, and friend desk was very helpful if i needed anything extra, the woman who checked us in, Amber, was very nice and polite and made us feel welcome. When visiting the katy area will be sure to stay there again!

"Great Staff"

Nakisha W, Fort Worth, Texas 31/07/2017

The hotel was very clean and spacious. The Staff was very kind and helpful, always greeting guest with a smile. Breakfast was delicious I love The Omelette station. I really enjoyed my stay. I will definitely stay here again!

"Warm Southern Hospitality!"

SouthernGal518, Lafayette, Louisiana 31/07/2017

Love, Love, Love this hotel! Very new with contemporary design & colors. Great location on the West side of Houston. Wonderful breakfast area also offering made-to-order omelettes by Andre. Other staff/employees, like Miss Minerva, were so friendly & helpful. Clean, clean, clean facility! Rooms were amazing & large & spacious! Location is near lots of restaurants & shopping & just a short distance from Katy Mills Mall.

"Excelent Survice"

J8803HUanng, Baton Rouge, United States 31/07/2017

The Hotel was clean, comfortable and the service was great. The staff went beyond their duties to get information for me. It was easily accessible from the interstate. Many restaurants near by, some in walking distance if it wasn't so hot in Texas.

"The Best of the Best"

Carla S, Monterrey, Mexico 26/07/2017

Its defenetly the best option to stay when visiting, Katy, Tx. Great location surrounded by plenty of restaurants. The staff is Great. Super Clean, and the hotel is fully equiped with very high quality.

"Amazing facility/staff"

User 24/07/2017

I stayed at this Best Western due to it's proximity to a nursing home in which a relative is living, and reading all the positive reviews. Traveling as a 65+year old woman from Colorado alone, I can't express the comfort level I felt the moment I walked in the door! I was greeted and checked in by Ally, who could not have been more welcoming, and with whom I have had contact with every day....always inquiring about my relative, helping with boarding pass print out in their very efficient business center, as well as always checking g to see if I needed anything. The rooms are impeccable, and housekeeping throughout the hotel is perfection. The comfort of the beds and linens are first class and plush. The complimentary breakfast is unrivalled in all of my travels in Europe and the US....from made to order omelets and fresh fruit, bacon and fresh potatoes to homemade waffles, pastries, and yogurt, granola and cereals. This hotel will always be my go to place while visiting in Houston

"Splish & Splash"

C1234RCdebbiep, Katy, Texas 24/07/2017

I really enjoyed my stay. The hotel was absolutely amazing from the front entrance of the lobby to the elevator the hallways all were luminated with beautiful lights. The housekeeping staff when greeting were very professional asking to make sure that you were accommodated with enough towels. The breakfast was very scrumptious and delicious. The swimming pool and jacuzzi absolutely amazing! I would recommend this hotel to everyone I love it enjoyed my stay I'll be back!

"excellent stay!"

gris1974, McAllen, Texas 24/07/2017

This hotel exceeded our expectations from the space of the room to their complimentary breakfast. I will definitely stay here again. To bad they don't have a Best Western Premier in the San Antonio or Austin area.

"Family trip"

randallf520, El Paso, United States 20/07/2017

Excellent Hotel, very clean, staff very helpful, loved the swimming pool, Breakfast every morning was great wish the Resturant was open but they were under staff. the Bar was open the last night of or stay but it really didnt matter dont drink


230trentt, Godley, United States 20/07/2017

Check in was very easy everyone was great. The room I stayed in was very nice the hotel seems to be very new and everything is clean and nice and new. Bed was good and shower was nice and clean. Staff was nice and loved the bar area

"not the old Best Western!"

W1126FDjeffm, Webster, United States 19/07/2017

I never give 10s to anyone, this place is exceptional! From the moment we checked in to the moment we said our goodbyes! this hotel is locaL to many restaurants. Pool is great! Enjoy your stay as the staff will do their utmost to make it a wonderful experience.

"Excellent hotel. Great front desk agent in Amber."

Johnnie C, Beaumont, Texas 18/07/2017

Great stay. Amber shines. We stayed for my daughters hospital visit. The pool was nice, hot tub needed more water for the Jets to work better. Understandable because of evaporation. The hotel was so clean.

"Outstanding Hotel"

benjaminf294, Upland, United States 18/07/2017

From the greeting on entering until our departure four days later, our time here was nothing short of amazing. Our room was very spacious, clean, and comfortable. The breakfast was "hotel" style but with addition of made-to-order omelettes - which the gentleman cooking actually brought to us at our table! That action was indicative of the service we experienced in every part of the hotel. We totally enjoyed our stay.

"Very Clean & Comfortable"

M4886PPhelenam, Allentown, United States 11/07/2017

I enjoyed my stay overall in this hotel, it was clean, spacious, helpful employees (Amber was Great), beds were comfy and did I say clean:-) I would recommend and I would certainly stay again! I didn't give an Excellent rating, because I feel breakfast needs to improve, not with taste, but with quantity, if your not there at the start of breakfast you will miss out, and I feel that breakfast should be replenished if it is still within the Breakfast hours.

, Guest Relations Manager at Best Western Premier Energy Corridor, responded to this review
Dear M4886PPhelenam, Thank you for the stay and review. We are glad to know that our front desk staff were helpful. I have informed the kitchen employees regarding your observation. We will ensure that this won't repeat again. Look forward to seeing you back here soon. Sincerely, Sharon Guest Services Manager

"Great affordable hotel in Katy, TX"

798rickeyh, Dallas, United States 10/07/2017

I love this place! I have stayed at two other hotels in Katy and this one is by far the best in service, amenities, and room accommodations. Their staff were terrific! I had a great time talking and laughing with them. They are ever helpful and caring, always asking if we need anything. Very friendly!

, Guest Relations Manager at Best Western Premier Energy Corridor, responded to this review
Dear 798rickeyh, We are thrilled to know that you loved our hotel more than of our competition :-) We will definitely let our front desk staff know that you appreciate their friendliness. Thank you and look forward to seeing you back soon. Sincerely, Sharon Guest Services Manager

"Make it your stay"

Sean S, Dallas, Texas 09/07/2017

I cannot say enough about how perfect this hotel experience is. I will stay there when I visit Houston from here on out. The bed was magnificent, the fitness center had more than enough room and great equipment. The carpet was cushioned and the bath room was beautiful! Will stay again.

, Guest Relations Manager at Best Western Premier Energy Corridor, responded to this review
Dear Sean S, Thank you for your stay with us. This made our day: "I cannot say enough about how perfect this hotel experience is." Thank you again and see you back here soon. Sincerely, Sharon Guest Services Manager

"Great hotel"

mmhkw, Key West, Florida 08/07/2017

There are a lot of hotels I could pick to stay at in this area, but this Best Western surely can't be beat. I can't even wait to check out tomorrow to complete this review. How the front desk staff managed to memorize my name on sight with a lot of other guests staying there is beyond me. The room was spacious and clean. The bathroom was clean. The pool and gym facilities were clean. There's a nice sundries shop in the lobby. The location is close to dozens of restaurants, shops, and malls. Zero complaints. Keep up the amazing work, BW ladies and gentlemen, it's greatly appreciated from us long-time road warriors!

, Guest Relations Manager at Best Western Premier Energy Corridor, responded to this review
Dear mmhkw, Thank you so much for such an amazing review. We are so proud of our front desk staff in how they go above and beyond their responsibility to make road warriors like you feel at home. Thank you again for your appreciation and I'll be sure to tell all hotel staff about your feedback. Sincerely, Sharon Guest Services Manager

"Vacation "

benn6968, McKinney, Texas 06/07/2017

Excellent visit in particular Andre Smith who was very accommodating. The rooms are very spacious and take into account things such as plenty of multiple charging outlets. The breakfast was fantastic a vast selection.

, Guest Relations Manager at Best Western Premier Energy Corridor, responded to this review
Dear benn6968, Thank you for your stay and review. We made it a point to install multiple outlet since we are all 'hooked' to electronics all the time :-). Please come back and see us again. Sincerely, Sharon Guest Services Manager

"Excellent Stay!"

MrsG4boys, Miami, Florida 05/07/2017

Our family stayed here for 4 nights on our 2 week road trip from Miami. We were visiting the Houston area which is about 30 minutes from this hotel. We would stay here again and glad we chose this hotel as we avoided the downtown Houston area plus traffic. This hotel is about 10 months old and the moment you walk in feels as if it opened within days. It smells so fresh and new! Check in/Front Desk: Checking in was easy. Ally helped us and was very friendly and pleasant. We got our room keys and were given the highest floor was requested. The rooms are LARGE! Beautiful and very clean rooms. This hotel out of all the hotels we stayed in during our 2 week road trip was the one that felt just like home. We had 2 queen beds and a sofa bed. The only con was that there was no sheets for the sofa bed in the room and I had to call and go downstairs to get the sheets as Front Desk could not leave their area. The first room we were given the A/C was not working properly. Ally in the front desk went over and beyond to give us a room that the A/C worked well in. She personally went to 3 rooms and check on the air conditioning before moving us. We finally got a fresh cool room and it felt so good because it is so hot in Texas! We were given little gift bags with little goodies for the inconvenience. Breakfast: Our favorite staff member in the hotel was Andre. He is AWESOME! He made omelettes any way you wanted. He is very friendly and sociable. Best Western please note this is an excellent employee here! We would come back just because he was so friendly and made our breakfast extra special! Thank you Andre! :) Keep up the good work! Overall, this hotel is fantastic! We plan on coming back next summer and we would stay here again without any doubt! :)

"Best Hotel in Years! We are Diamond Elite members and this one is the best ever."

James M, Manila, Philippines 30/06/2017

I cannot say enough about how excellent this hotel was. Jordan at the front desk is so genuinely warm and helpful. Josh was another staffer who was so kind and helpful. He grew up in the area and gave tons of great advice on appreciating Katy and the surrounding areas. Our room was gigantic! It was 3/4 of a basketball court and everything was brand new! The gym was great, the corridors were clean. There was plenty of lounging and work space on the ground floor, you never felt like you were crowding in with other guests. There were cookies available day and night for free and a well-stocked snack bar you can buy stuff from if you get the munchies. Each day our breakfast was prepared to order and perfection by Josh and Anthony. This has to be the best Best Western on the planet and it is far better than many 5-star hotels.

, Guest Relations Manager at Best Western Premier Energy Corridor, responded to this review
Dear James M, You made our day for all of us at the hotel with your fabulous comments. We sincerely appreciate you taking time to write such a detailed feedback. We look forward to hosting you here again soon. Sincerely, Sharon Guest Services Manager

"Pleasant Surprise"

khaleds507, Calgary, Canada 29/06/2017

I usually stay in the Galleria however this time the majority of my meetings were in the Energy Corridor area. I was extremely impressed with how clean, spacious and quiet the rooms were. Top notch! Will stay here again.

, Guest Relations Manager at Best Western Premier Energy Corridor, responded to this review
Dear khaleds507, Thank you for your stay and wonderful comments. We are glad you stayed with us. Look forward to seeing you back here again. Sincerely, Sharon Guest Services Manager

"Best Western Premier"

T5945AZnancyp, Humble, United States 22/06/2017

Out of all the Best Western facilities I have visited, this would not be my number 1 choice. Staff and facility were all very pleasant. Rooms were extremely large as what I have experienced. Complimentary breakfast was an A+, not just cereal, fruit or minimal but a real hot breakfast. Excellent service and excellent staff.

, Guest Relations Manager at Best Western Premier Energy Corridor, responded to this review
Dear T5945AZnancyp, Thank you for the stay and review. We are happy to know that you enjoyed our full hot breakfast buffet. We look forward to seeing you back here again soon. Sincerely, Sharon Guest Services Manager

"Daughter's Wedding"

354rondaw, Katy, United States 17/06/2017

We could not have picked a more comfortable and beautiful place to stay during the week of our daughter's wedding in Houston. The staff was kind, courteous, and very supportive of our needs in preparation to this big day. Staying at Best Western Energy Corridor made our week all the more happier. Thank you.

, Guest Relations Manager at Best Western Premier Energy Corridor, responded to this review
Dear 354rondaw, Thank you for your kind words and review. We sincerely appreciate your feedback and glad we were helpful during your stay here. Please come back and see us again. Sincerely, Sharon Guest Services Manager


G3311956, Flatonia, Texas 15/06/2017

This is an amazing hotel. The rooms were great and the beds comfy. The whole appearance of the hotel was fantastic and everything was very clean and cared for. We didn't get to have breakfast as we got up to late but the breakfast area is very big. Everyone here was also very helpful and friendly. Will definitely look for the premier hotels from now on.

, Guest Relations Manager at Best Western Premier Energy Corridor, responded to this review
Dear G3311956, Thank you for such wonderful comments. We are glad to know that you enjoyed our comfortable beds. We look forward to seeing you soon. Sincerely, Sharon Guest Services Manager

"Shiny new!"

243rebekahd, Roscoe, Illinois 13/06/2017

The hotel looked so new and nice! The bed was amazing, the breakfast was awesome, would definitely stay here again! The pool was also very nice! The only thing I would complain about is the hotel has a bar that at 10PM was not operating. But that's it!

, Guest Relations Manager at Best Western Premier Energy Corridor, responded to this review
Dear 243rebekahd, Thank you for your stay and review. We are happy to know that you enjoyed our awesome breakfast and pool. We look forward to hosting you back here again soon. Sincerely, Sharon Guest Services Manager

"I enjoyed my Friday night stay at the Best Western Energy Corridor!"

_muhammadaliya5, Houston, Texas 07/06/2017

This property is lovely! Spacious rooms, a large lobby, and an even better spa/pool outside! The check in process was a breeze even though i arrived fairly late around 11pm. I did not get to try the breakfast but the cafe area set up was organized and extremely clean. I will definitely be coming back soon!

, Guest Relations Manager at Best Western Premier Energy Corridor, responded to this review
Dear _muhammadaliya5, Thank you for your stay and review. We look forward to seeing you here again soon. Sincerely, Sharon Guest Services Manager

"Great Hotel"

760gregoryk, Oklahoma City, United States 06/06/2017

Very clean hotel, excellent staff. This is a great place to stay. Location was good for us. I will definitely stay here again if I am in Houston. The breakfast is legit. Probably one of the best breakfasts I have had at a hotel that offers one.

, Guest Relations Manager at Best Western Premier Energy Corridor, responded to this review
Dear 760gregoryk, We are thrilled to hear that you enjoyed our breakfast buffet. We are even more ecstatic to hear that ours is one of the best breakfast that you've had. Hope to have to here again soon. Sincerely, Sharon Guest Services Manager

"Best Western Premier is the best hotel in Katy, TX"

rosei108, Euless, Texas 05/06/2017

My family and I stayed at the Best Western Premier in Katy, TX on 6/3/17. We were in town visiting my boyfriend's parents which live about 10 minutes south of the hotel. We thoroughly enjoyed the modern decor and cleanliness of the rooms and the awesome breakfast (eggs, bacon, sausage, hash browns, coffee, cereal, pastries, etc.). It is kind of early (6:30-9:30) but worth it. The front desk attendants were nice and helpful as well. Free coffee was available at all times in the lobby. Other amenities included the fitness center, pool, and business center. The one elevator is the only thing that makes this hotel feel like its small (there are only 3 floors but 2 elevators would be nice). One thing that annoyed me at night was this clicking sound, similar to someone turning a light switch on and off, about every 30 seconds. I think it's something to do with the electric wiring in the walls but for someone who needs all the right sleeping conditions to sleep, this was annoying as heck. I eventually put some toilet paper in my ears and fell asleep within 5 minutes. The showers were amazing, great water pressure and temperature. Didn't want to get out! Overall, great stay and would definitely stay here again while visiting Katy. We had two rooms (1 king and 1 double) for $125 on Expedia and $101 on Hotwire. I think that these were reasonably priced for the what you get.

, Guest Relations Manager at Best Western Premier Energy Corridor, responded to this review
Dear rosei108, Thank you for such a wonderful and lengthy review. We are delighted to know that you enjoyed your stay barring a minor inconvenience. We would have gladly moved you to another room if you had informed our front desk staff. We are happy that you enjoyed all the amenities including breakfast buffet. Look forward to seeing you again soon. Sincerely, Sharon Guest Services Manager

"Plenty of room"

User 04/06/2017

Our family of 4, including 2 boys age 11 and 13 spent one night here for a family graduation. We had a room with two queen beds and a couch. There was plenty of room and one of the boys chose to sleep on the couch. We enjoyed the space, wifi for Netflix, gym and complimentary breakfast. Would recommend and would come back.

, Guest Relations Manager at Best Western Premier Energy Corridor, responded to this review
Dear Shf40, Thank you for your stay and wonderful review. Sincerely appreciate your recommendation and look forwarding to seeing you here again soon. Sincerely, Sharon Guest Services Manager

"Great stay!!"

419levir, Arlington, Texas 30/05/2017

Excellent location. Front staff went out of her way to make sure we were satisfied with our room. Breakfast was good. I do wish the A.C would get colder at night, otherwise no complaints. I would recommend staying at this location.

, Guest Relations Manager at Best Western Premier Energy Corridor, responded to this review
Dear 419levir, Thank you for your stay and comments. We are delighted to know that you were satisfied with the room and service our staff provided. We look forward to seeing you again. Sincerely, Sharon Guest Services Manager


williamrS785TE, Denham Springs, United States 30/05/2017

i would very much recommend this hotel. The staff was very nice and helpful especially Josh at the bar. The pool and hot tub was awesome too. We will be back. This will be our hotel of choice going forward.

, Guest Relations Manager at Best Western Premier Energy Corridor, responded to this review
Dear williamrS785TE, Thank you for your fantastic comments. Josh is a great asset to our team. We are honored to know that our hotel is your choice going forward. Look forward to seeing you again soon. Sincerely, Sharon Guest Services Manager

"Pleasantly surprised."

andrewhF2444PG, New York City, New York 28/05/2017

The hotel is clean, staff are friendly and they actually serve a real breakfast. Beautiful rooms. Wish I was staying longer. Next time I am in Houston, I already know that I will be staying here. Might even bring the wife, if she stops talking!!!

, Guest Relations Manager at Best Western Premier Energy Corridor, responded to this review
Dear andrewhF2444PG, Thank you for the stay and wonderful review. We really enjoyed your sense of humor. Please come back and see us again. Sincerely, Sharon Guest Services Manager

"Love this hotel "

twerpies3, Denton, Texas 23/05/2017

Stayed here four times for business. This beautiful hotel is spotless. Staff is friendly and there's a security guard patrolling the parking lot at night. We felt very safe here. There's complimentary HBO and Cinemax. There's free cookies in the evening. Rooms have a refrigerator and microwave which we used. The breakfast is fabulous with an omelette station, plus many other options. We did not use the pool or fitness center but they looked clean. The only negative, which is very minor, is I'd like half-n-half for my coffee instead of artificial creamers. Overall a great place to stay and we'll be back!

, Guest Relations Manager at Best Western Premier Energy Corridor, responded to this review
Dear twerpies3, Thank you for staying multiple times and for wonderful feedback. We are delighted to know you enjoyed your breakfast at the Omelet Station along with over 100 TV channels here. We look forward to your next visit. Sincerely, Sharon Guest Services Manager

"Amazing staff comfortable beds"

souldoubt44, Canada 15/05/2017

We were very satusfied with our stay at this hotel! Definitely will be back if we are ever in town again. The check in desk was friendly and available, we've been to a few hotels where he front desk staff is chatting with friends or just not present at all. The beds are SO COMFORTABLE! The bathroom is clean and well set up. Our room didn't have a tub but we weren't travelling with kids so it was a non-issue. The shower was pretty amazing.

, Guest Relations Manager at Best Western Premier Energy Corridor, responded to this review
Dear souldoubt44, Thank you for your stay and wonderful comments. Please come back and stay with us if you are back in town. Sincerely, Sharon Guest Services Manager

"Very nice"

L7726WRjohnw, FORT WORTH, United States 11/05/2017

Clean, comfortable, convenient and well priced. We had hoped that the listed restaurant/bar was open every night, but it appears they may only be open on certain occasions, as they were closed the Friday night we stayed. Slightly disappointed, but hotel was excellent all around despite that.

, Guest Relations Manager at Best Western Premier Energy Corridor, responded to this review
Dear L7726WRjohnw, Thank you for your stay and feedback. The restaurant and bar is usually open from 5-9 pm on weekdays and for any special occasion on the weekend. We are glad you enjoyed your stay here. Please come back and see us soon. Sincerely, Sharon Guest Services Manager

"Beautiful Hotel"

jesusg571, Dubai, United Arab Emirates 09/05/2017

We were really impressed with the quality of the hotel and efficiency of the staff. On our next trip to the Houston area, we will definitely be booking this hotel. Great location. We were very happy with our selection. We recommend this hotel to anyone looking for an excellent room, with great customer service. The free breakfast was a huge bonus. Everyone was just so friendly. Thanks!

, Guest Relations Manager at Best Western Premier Energy Corridor, responded to this review
Dear jesusg571, Thank you for your stay and such wonderful comments. We really appreciate you taking time to give us a great review. We are also thankful for your recommendation. Look forwarding to seeing you soon. Sincerely, Sharon Guest Services Manager

"Very Pleasantly Surprised"

158glennj, Prosper, United States 07/05/2017

First time in a premier property and was very impressed. Very roomy, clean and well located. WiFi was strong and all amenities were of excellent quality. Square footage of room was more than adequate.

, Guest Relations Manager at Best Western Premier Energy Corridor, responded to this review
Dear 158glennj, Thank you for your stay and comments. We are glad to know that your first Premier experience was a memorable one. Please come back and visit us again. Sincerely, Sharon Guest Services Manager

"You will love this hotel"

W0nderW0nder, New York 05/05/2017

This hotel is well located and the room is very spacious, overall very clean and neat, easy parking for the guests. Staff are friendly and helpful. Huge are and selection for your morning breakfast. Love it!

, Guest Relations Manager at Best Western Premier Energy Corridor, responded to this review
Dear W0nderW0nder, Thank you for your stay and feedback. We are glad you liked the spacious and clean room. We are also delighted that you had a good experience with the staff as well. We get great feedback about our breakfast, especially made to order Omelets. Look forward to seeing you back here soon. Sincerely, Sharon Guest Services Manager


332margaretv, Salado, Texas 23/04/2017

Location was great. Hotel was fantastic. Went for competition downtown Houston. 20 mins from hotel to downtown pending traffic; as Google will tell ya. Just got to watch out for the crazy drivers! A few restaurants within walking distance if you don't want to get back out. Did not try the hotel restaurant as it was a bday dinner & bday girl got her pick of place.

, Guest Relations Manager at Best Western Premier Energy Corridor, responded to this review
Dear 332margaretv, Thank you for your stay. We are glad your liked our location. There are quite a few restaurants within walking distance from us, along with our own in-house bar/restaurant. We look forward to seeing you again soon. Sincerely, Sharon Guest Services Manager

"Clean and new"

User 20/04/2017

Very nice hotel for the price. Very clean and brand new. Very cute out and helpful front desk personnel. I would definitely return to this establishment. The rooms are quite large and very clean as well.

, Guest Relations Manager at BEST WESTERN PREMIER Energy Corridor, responded to this review
Dear Tacoland, Thank you for your stay and review. We are delighted that you had a wonderful stay at the hotel. Please come back and see us again. Sincerely, Sharon Guest Services Manager

"Finally, an Asian Style Hotel"

jvpro66, New Orleans, Louisiana 15/04/2017

My wife and I stayed for one night, room 317. Large room with two wonderfully comfortable queen sized beds, sitting area with comfortable sofa and coffee table. This hotel was reminiscent of one of the many Asian style hotels in which we have stayed. Large rooms, spacious, minimalist in design (very relaxing), microwave, fridge, state of the art coffee maker, large bathroom and shower, excellent toiletries, enough towels with the option to stay green (one towel every two days which my wife and I do in some cases), and the breakfast was great. Fresh omelettes and waffles, cereal, nice selection of breakfast meats (not too greasy), pastries and muffins, cereal, fresh coffee (regular, medium and strong). The experience was awesome!! Keep up the good work BWPEC. While it might mean going the extra mile to keep this level of comfort and service so high, as your competitors slack off after a good run at the beginning, your customers will BE BACK if you keep up the above par standards. BTW, Jordan and Sharon were top notch!!

, Public Relations Manager at BEST WESTERN PREMIER Energy Corridor, responded to this review
Dear jvpro66, Thank you for such wonderful comments about your stay. We really love your extensive feedback on breakfast. Thanks again for that. Look forward to seeing you back here again soon. Sincerely, Sharon Guest Services Manager

"Nicest Best Western EVER"

User 14/04/2017

Only stayed one night and wish we had more time. This place is fantastic. Huge rooms and the best free breakfast I've ever had while traveling. Rates are great as well. Bathroom was well laid out and the beds very comfortable. Pool looked gorgeous but we didn't get a chance to use it. Plenty of parking and walking distance from a bunch of places to eat.

, Guest Relations Manager at BEST WESTERN PREMIER Energy Corridor, responded to this review
Dear Smokediver1975, Thank you for your stay and feedback. We are proud to provide the biggest guest rooms of any hotel in Houston. Hopefully you can use our beautiful pool with waterfall when you come back next time. See you again soon. Sincerely, Sharon Guest Services Manager

"Exceeded Expectations"

laylemsp, United States 05/04/2017

Overall stay was great. The rooms were clean and comfortable. The staff was very friendly and courteous. The coffee was great! Typically I do not care for hotel coffee - it was probably the best hotel coffee I've had this side of Europe.

, Guest Relations Manager at BEST WESTERN PREMIER Energy Corridor, responded to this review
Dear laylemsp, Thank you for your stay and a great review. We are glad you enjoyed our clean and comfortable room. Our staff are constantly undergoing training to provide 'Premier' guest service. Look forward to hosting you here again soon. Sincerely, Gracie Guest Services Manager

"General review"

olarewajuo2017, Williston, North Dakota 02/04/2017

It's more than my expectation experience staying in the this hotel, moreover each day I spend here had difference experience during the breakfast,it's was not good enough but I laid a little complain to the services desk about it and it's change the following day breakfast .

, Guest Relations Manager at BEST WESTERN PREMIER Energy Corridor, responded to this review
Dear olarewajuo2017, Thank you for your comments. We have a rotating menu for breakfast. I'm glad that our kitchen staff was able to accommodate your requests for breakfast. Hope to see you again here. Sincerely, Gracie G Guest Services Manager

"Leisure trip"

Vali W, San Antonio, Texas 31/03/2017

The hotel was clean and brand new. The rooms were clean and accommodated everyone without being overcrowded. I would highly recommend this hotel to others. We plan on staying here again in the near future.

, Guest Relations Manager at BEST WESTERN PREMIER Energy Corridor, responded to this review
Dear Vali W, Thank you so much for your stay and great comments. We are a new hotel with a full bar and restaurant. We are happy that you had a memorable stay here. Please do come back and see us. Sincerely, Gracie G Guest Services Manager

"Great Service and Clean!"

Rusty P, Piemonte, Italy 29/03/2017

We stayed here on a previous strip and just had to return! The beds are so comfortable, the rooms are very clean. The breakfast is special in that they make Omelettes to order! The staff are all very cordial and helpful!

, Guest Relations Manager at BEST WESTERN PREMIER Energy Corridor, responded to this review
Dear Rusty P, We are honored that you chose to come back to stay with us again. We are delighted to know that you enjoyed made to order omelets. Look forward to seeing you again soon. Sincerely, Gracie Guest Services Manager

"This hotel is an awesome place to stay!"

F2583PIamyh, Concord, United States 28/03/2017

This hotel is beautiful, clean, and a great place to stay! The breakfast has everything you can think of and is delicious. They even have someone there to make custom omelets for you. The pool is amazing with a waterfall and colored lights. You will have a good experience if you stay here!

, Guest Relations Manager at BEST WESTERN PREMIER Energy Corridor, responded to this review
Dear F2583PIamyh, Thank you for great comments about our hotel. We take pride in what our hotel has to offer. We have had great comments about the omelet station and under water pool lights. We look forward to your next stay. Sincerely, Gracie Guest Services Manager

"So impressed! "

User 25/11/2016

Clean, trendy, accessible - as someone who works at a hotel and knows the ins and outs of hospitality possibilities, I had no complaints at all! The staff was great - my grandparents just loved Sarah at the front desk; I felt like they were very well taken care of. Thank you!!!

"Fantastic Stay, Best Western Premier Hotel a must."

User 23/11/2016

Even thought it was 3AM when we arrived, Sharron greeted us with a warm welcome. Rooms are XTRA LRG, comfortable, & CLEAN. Hot tub is biggest I have ever seen, clean & perfect. Breakfast has lots of options, anything you could want. Fitness center is awesome! Tons of room to use treadmills, bikes, ellipticals, weights, or even jump rope. Never had to ask for anything because it was always right there for us. Staff is super friendly.

"MUST STAY! New Best Western hotel...clean rooms&great breakfast 2 boot!!!"

Believer2000, Greensboro, North Carolina 21/11/2016

This Best Western Hotel is the NEW hotels that are rising up from the old Best Westerns chain. It is over the top clean, great location lots of restaurants, near freeway great breakfast and staff is over the TOP Awesome!!! The staff is very helpful friendly hospitable and customer service focus and the top attitudes 2 boot!!! Who ever hired & trained the staff did an awesome job! They each have great customer service skills!


travelingworkaholic, Texas City, Texas 18/11/2016

This hotel has an excellent staff member name Sharon, goes out of the way of providing you information and services. The hotel has a 24 hour fitness that make you just want to exercise every day. This hotel amenities are just outstanding. The location is perfect. Our Company will definitely be staying here in the future.

"NOTEWORTHY COMFY BEDS!! Cool. Modern. Clean."

User 15/11/2016

This place opened about 3 months ago, so it was nice to walk in feeling and smelling everything new. I stayed in a 2 queen bedroom, which was a very big room with plenty of space. Loved how there was a kuerig, fridge and microwave (both of which were stainless steel). The fridge has both a freezer and fridge section which was a huge plus. Things I really loved: - REALLY comfy beds, fluffy king sized pillows, plush bed, and comforter. Did I mention how fluffy and comfy the beds were? I literally got lost in fluffy pillows. - large flat screen mounted to wall w direct tv channels. You can angle the tv towards the beds or couches. This is probably the nicest TV I've had in any hotel I've stayed at. - brightly lit bathroom, especially in the shower - USB charging ports everywhere - safe is mounted into the wall, although it is a smaller safe w little depth - The gym is small but the equipment that's there is high end and clean. Fancy treadmill. Could add pull up bars. - Good amount of table space to do work General comments: - gym amenities (hand sanitizer dispenser and water) could be better stocked. There was no bottled water on 3/4 nights I stayed there, though there is a water fountain. - Manager is SUPER helpful and nice. Went out of her way to make sure I enjoyed my stay. MUCH APPRECIATED! - Decent hotel breakfast w variety (make your own waffles, oatmeal, eggs, bacon, potatoes, sausage, carbs, cereal, fruit).. Sarah was very nice and had a great attitude w ppl - great wifi speeds. However, I had to login at least 2x a day to reconnect the wifi. Could make it so logging in once keeps the wifi working. - very nice lobby/ sitting area. It had a very nice relaxing feel. For about ~ $90-100 a night, you do get the "premier" feel and the contemporary design/ theme is refreshing.

, Guest Relations Manager at BEST WESTERN PREMIER Energy Corridor, responded to this review
Hello MalanoxIndustries, Wow, what a detailed and excellent review of our property. Thank you so much for taking time to write such an exhaustive review of the things you enjoyed. We are honored to be the recipient of your great comments. Hope to see you soon. Sincerely, Levi Guest Services Manager

"Very nice hotel, friendly staff"

Jesse1113, Shreveport, Louisiana 13/11/2016

This hotel was very nice, very clean, and the staff was very friendly! Sharon checked us in and gave us the run down on the amenities of the facility. She was friendly and professional. She also offered us direction to places to eat and visit. This hotel offers a free breakfast, real breakfast, eggs, bacon, potatoes, sausage, waffles, and a ton of grab and go items, to its guests. The room itself was very comfortable. It had a super comfy bed, a large tv, and very nice upscale bathroom. I am very happy with this facility and experience. We will be staying there again!

, Guest Relations Manager at BEST WESTERN PREMIER Energy Corridor, responded to this review
Dear Jesse1113, Sharon sincerely enjoys being able to serve all guests that come into our hotel. She thanks you for the great review about her. It's always exciting for me to hear when guests enjoy all of our amenities including delicious complementary breakfast. We all look forward to your next stay! Sincerely, Levi Guest Services Manager

"Special Place with Awesome Service"

texastravel20162017, Austin, Texas 09/11/2016

I travel every week for business and this new hotel without question is a phenomenal location, great value with excellent service. This is my 4th stay and I highly recommend this to business travelers who are looking for upscale accommodations, great service in the energy corridor. I want to personally thank "Andre Smith" for making my stay 5 star. He's always kind, thoughtful and makes the dining experience top notch. The entire staff goes out of their way to make your experience excellent. Go stay at Best Western Premiere in Katy!!!

, Guest Relations Manager at BEST WESTERN PREMIER Energy Corridor, responded to this review
Hello texastravel20162017, Thank you for such an exceptional review! Andre truly appreciates your feedback. From every one of us here at the Best Western Premier Energy Corridor, thank you for your stay and we look forward to seeing you again! Sincerely, Levi Guest Services Manager

"Great visit, nice place!"

JJ2389, Houston, Texas 06/11/2016

New place, nice rooms , breakfast fantastic! Sondos did a really job with the food, anything we asked for she was prompt to bring it! HIGHLY recommended! From eggs, bacon, sausage to potatoes it was definitely worth it!

, Guest Relations Manager at BEST WESTERN PREMIER Energy Corridor, responded to this review
Dear JJ2389, Thank you for the terrific review! Sondos is our newest team member and she is very excited to be a part of the 'Premier' team. She, along with all of us here appreciate your stay and hope to see you again! Sincerely, Levi Guest Services Manager

"Great Stay"

User 06/11/2016

We only were able to stay one night here wish I could have stayed longer. The staff is awesome, the facilities were more than I expected. In a nutshell, for the price, you will not be disappointed with this Best Western. The rooms are so spacious. It was quiet.

, Guest Relations Manager at BEST WESTERN PREMIER Energy Corridor, responded to this review
Dear Shantelle O, Thank you for your time to review. Thanks for noticing the ameneties and proximity to the freeways. We hope to see you again, and hopefully for a longer stay! Sincerely, Levi Guest Services Manager

"Excellent stay!"

User 05/11/2016

This hotel appears brand new. Everything was very clean and comfortable. Breakfast had a nice selection. Staff was friendly. Rooms were outstanding...big, beds were comfortable. Will definitely be coming back.

, Guest Relations Manager at BEST WESTERN PREMIER Energy Corridor, responded to this review
Hello Christine G, Thank you for staying at our hotel and enjoying our cozy room. Our complementary breakfast has received a lot of great reviews, and I'm glad you enjoyed the selection. We enjoyed your stay with us, and can't wait to see you again soon. Sincerely, Levi Guest Services Manager

"Home Away From Home"

Cheryl S, Katy 01/11/2016

We stayed here as we were closing on our home of 15 years and moving into a new home. The service was excellent from the time I called, checked in, during the stay, and checkout. Sarah is wonderful! There's a nice young man that works the front too. The rooms are spacious with a fridge and microwave. Wifi was perfect. Breakfast wonderful. Easy access to Katy freeway and food establishments. They also have a laundry room. You can hook up your Xbox to their tvs. Wonderful stay!

, Guest Relations Manager at BEST WESTERN PREMIER Energy Corridor, responded to this review
Dear Cheryl S, Thank you for your wonderful review. We are very proud of the wonderful staff at our hotel. That is what makes us a 'Premier' property, differentiating us with the rest of the hotels in Energy Corridor in Houston. Glad to hear you enjoyed Wifi and Breakfast. Look forward to seeing you soon. Sincerely, Levi Guest Services Manager

"Best Hotel"

double2065, Katy, Texas 31/10/2016

Staff and Facilities outstanding. Andre is especially great handling the breakfast entree. He will assist with all requests. Sharon at the front desk is another great Associate who will go out of her way to make sure your accommodations are the best.

, Guest Relations Manager at BEST WESTERN PREMIER Energy Corridor, responded to this review
Hello double2065, Thank you for taking the time to enjoy our breakfast prepared by Andre daily, and for allowing Sharon to serve you and provide the most elite accommodations for you. I'm certainly glad you enjoyed your stay with us, and from all of us here we hope to see you again soon for another fantastic stay. Sincerely, Levi Guest Services Manager


martinez0375, San Antonio, Texas 30/10/2016

The hotel is high class. Its is clean and very well maintained. It is off the highway so no traffic noise. breakfast is awesome. the front desk clerk levi and the breakfast employee Andre are amazing.

, Guest Relations Manager at BEST WESTERN PREMIER Energy Corridor, responded to this review
Dear Martinez0375, Andre and I appreciate the time we spent with you and being able to make your stay all the more special. Our housekeeping staff enjoys providing the cleanest and most superior room service in all of Katy. Thank you so much for choosing the Best Western Premier Energy Corridor, and we hope you join us again! Sincerely, Levi Guest Services Manager

"Awesome New Hotel"

User 28/10/2016

Previously, residents of Katy, Texas, We were pleased to find this new Hotel. We did not know that it was here until a friend advised us that it had just opened in the area. It has a great staff, clean and neat, great breakfast and outstanding decor. It is really obvious that they put time, effort and thought into the Hotel. Levi was polite and nice when checking us in and very helpful. Andre was especially kind. He cooked poached eggs which I absolutely love and the attention to the food set up and the quantity was more than above the normal service. He is a gem. The rooms are spacious and nice. The rooms have great lighting, plush beds, soothing colors, large well lighted showers and excellent vanities and well thought out use of appliances . Fantastic Accomodations!!!!

, Guest Relations Manager at BEST WESTERN PREMIER Energy Corridor, responded to this review
Dear Mary Anne K, Wow, what a lavish review! It always fills me with excitement to see someone who really takes the time to enjoy all that we offer in our luxury hotel. From the amenities to the very hotel itself, we continue to be supercilious of what we have to offer to our guests. Andre and I thank you for the warmhearted comments and will continue to serve with smiles and try to make everyone's stay as special as yours was. Thank you for your stay, and we hope to see you again! Sincerely, Levi Guest Services Manager

"Best place to stay on the west side of Houston"

capredfish, Lillian, Alabama 28/10/2016

Great location. prices. room. food. people. and now adding a bar.. Everything was well thought out and the people working there were wonderful. Great design (kind of0 Modern/Deco style) with tasteful colors. The room was great, the bed was perfect and the bath was spacious. Andre Smith was the man helping with the breakfasts and both the food and Andre were far beyond my expectations. I love this place and will always stay here when passing through Houston.

, Guest Relations Manager at BEST WESTERN PREMIER Energy Corridor, responded to this review
Dear Capredfish, Thank you for the review! I'm happy to hear you enjoyed our superior amenities and modern style decor! Andre is one of our fan favorites who never ceases to impress our guests who join him for breakfast! We hope to see you again soon, and thank you for choosing The Best Western Premier Energy Corridor. Sincerely, Levi Guest Services Manager

"Loving Staff!"

User 25/10/2016

everything was great! The staff, breakfast, especially the pool. Felt very comfortable and welcomed since day 1 (stayed for 4days). Sharon, Sara, Andre, Levi, Natalie all did great with being hosts and provided great customer service!

, Guest Relations Manager at BEST WESTERN PREMIER Energy Corridor, responded to this review
Hello Keila M, Thank you for your review. I sincerely appreciate all the employee names you mentioned as being helpful. These types of feedback is a shot in the arm for me and rest of the employees. Thank you again and look forward to seeing you at our hotel soon. Sincerely, Levi Guest Services Manager


User 20/10/2016

Andre Smith is the chef and he is good at what he does! Makes some bomb food! The rooms are nice and so is the staff! I will stay here every time I come to Huston! Nice new and cheap what else could you ask for?

, Guest Relations Manager at BEST WESTERN PREMIER Energy Corridor, responded to this review
Dear Jonathan P, Thank you for a great review. We get great comments about Andre, our chef. I am glad to know that you enjoyed your stay at our hotel and the front desk staff were helpful. Look forward to seeing you at our property when you are back in Houston/Katy. Sincerely, Levi Guest Services Manager

"Amazing ultra modern contemporary accomodations"

xanadoom, Pittsburgh, Pennsylvania 19/10/2016

This hotel is extremely well appropriated. The contemporary decor is gorgeous. The amenities are professional and full service with a beautiful fireplace lounge, high tech business center, an abundance of meeting spaces and an amazing dining room and liquor bar with incredible full service breakfast bar including omelette station. Make sure that you meet head Chef Andre Smith. His food is fabulous and he makes every early morning pleasant and welcoming. The front desk and housekeeping staff are accommodating and kind. The pool and sauna are gorgeous with lots of patio space and lounge chairs right off a fully complemented exercise room with towel and water service. The king rooms are spacious with very comforatable beds, top end glass door showers in the baths and classy finishes. We could not have been more impressed with this hotel.

, Guest Relations Manager at BEST WESTERN PREMIER Energy Corridor, responded to this review
Hello Xanadoom, Thank you for an in-depth and fantastic review. I really appreciate all the time you took to write about the decor, business center, pool, gym, public space and dining room! Our hotel is one among the two Best Western Premieres' in the great Houston area. In fact, there are only 32 BW Premiers in US. Our chef Andre Smith and all of our Front Desk Staff help our hotel in providing Premier customer service. I hope you can come back soon to have the same enjoyable experience. Sincerely, Levi Guest Services Manager

"One of the Best Hotels for me."

User 16/10/2016

very clean, very comfortable beds, easy access to all major roads and surrounded with great restaurants. It has everything i needed for a hotel which made me not miss the comfort of home. It has the feel of a high end hotel for a great price.

, Guest Relations Manager at BEST WESTERN PREMIER Energy Corridor, responded to this review
Dear Edwardl945, Thank you for a great review and and am happy to know that you enjoyed all amenities our hotel have to offer. Our housekeeping staff takes a lot of pride in detailing the rooms daily. Our hotel is at a perfect distance from the freeway to be quiet, yet close enough to allow for quick access. Our motto is to make our guests feel "home away from home" when they stay here. Thank you again for the review, and hope to see you again soon. Sincerely, Levi Guest Services Manager


MDDaniel819, Deville, La. 16/10/2016

This is a brand new hotel! We stayed for a music conference. These rooms are HUGE!! The rooms have modern furnishings with stainless steel mini fridges and microwaves. Breakfast was a nice and hot buffet style, along with a chef to cook your eggs any way you like them. The staff is just amazing! So friendly and caring! We will definitely be staying here any time we are in this area!

, Guest Relations Manager at BEST WESTERN PREMIER Energy Corridor, responded to this review
Dear MDDaniel819, I'm glad to hear you enjoyed our over sized rooms! Our rooms are the biggest compared to other hotels in our market. We are happy that our guests, such as yourself take notice of the modern amenities in each room such as the mini-fridge, microwave, and Keurig Coffee Maker etc. I'm also glad to hear you enjoyed our complementary buffet style hot breakfast! Thank you for the tremendous review, and we all look forward to serving you again. Sincerely, Levi Guest Services Manager

"Clean, friendly, and just plain amazing"

User 14/10/2016

A modern looking hotel - very chic. The front desk lady, Sharon, was extremely helpful, especially when I forgot some cosmetics. The rooms of course were very clean and spacious. Highly recommend this place.

, Guest Relations Manager at BEST WESTERN PREMIER Energy Corridor, responded to this review
Dear Jeremy, Thank you for your review and kind words about the overall aesthetic of the hotel. Sharon is always a big help and continues to share a bright smile with everyone she comes in contact with. Thank you and see you soon! Sincerely, Levi Guest Services Manager

"Best Western Premier Energy Corridor"

User 14/10/2016

Brand new hotel so everything is immaculate. The staff is pleasant and courteous and the rooms are spacious. I especially enjoyed breakfast every morning. Andre Smith made sure that everything was perfect. I highly recommend Best Western.

, Guest Relations Manager at BEST WESTERN PREMIER Energy Corridor, responded to this review
Dear Frank, Thank you for your kind words. A lot of staff training goes into making sure we provide 'Premier' customer service to all our guests. I appreciate you noticing that and giving us a good review. We get a lot of good feedback about Andre, our breakfast staff member. I sure will pass it along to him. Look forward to seeing you again soon. Sincerely, Levi Guest Services Manager

"Brand new hotel - stay here!"

blueskydreamer, Canada 11/10/2016

Gorgeous new hotel - beige/grey decor with marble look counters. Modern Kohler fittings. Rooms are very large with stainless steel fridge (and freezer) and microwave. Keurig coffee in room. Free coffee and cookies at reception. Pool is very trendy with under water lights and hot tub. Breakfast was good - eggs, waffle maker etc. Above all the staff were very pleasant and helpful. In particular Levi and Sarah get 2 thumbs up. Definitely I'll recommend and return if I'm in Katy again. Also there are several good restaurants within walking distance and also lots more within driving distance!!

, Guest Relations Manager at BEST WESTERN PREMIER Energy Corridor, responded to this review
Dear blueskydreamer, Thank you so much for such wonderful comments. We have told our Interior Decorator about your impression of our design. We do get a lot of positive comments about breakfast and the waterfall in the pool. We strongly believe our staff is the heart of the hotel. Sarah and I are pleased to hear about your positive comments about us. Look forward to seeing you soon. Sincerely, Levi Guest Services Manager

"Nothing special"

User 07/10/2016

We book our one night in Katy, Houston in Best Western Premier Energy because they offer the lowest price in compare to similar hotels in the area. They offer very nice and clean room. Breakfast is boring with limited plate (only some eggs, bacon, bread, yogurt, milk and pancake) We book our rooms via Otbitz (120 dollars tax included) but when we arrive, the reception asks for 25 dollars in addition for authorization fee. Very upset.

, Guest Relations Manager at BEST WESTERN PREMIER Energy Corridor, responded to this review
Dear Truong T, Thank you for your stay and your kind words about our rooms. The $25 swipe at the time of check in is only an authorization for incidentals, not a charge to your credit card. This authorization is released once you check out. This is customary with hotels. Please let us know if you require any additional information. Sincerely, Levi Guest Services Manager

"Good breakfast "

User 07/10/2016

The breakfast selection was very good, its a new hotel so they are still getting breakfast items. The rooms are very big and have alot of room that you more than likely wont use unless you have 4 or more people staying in it.

, Guest Relations Manager at BEST WESTERN PREMIER Energy Corridor, responded to this review
Dear Colton J, Thank you for choosing the Best Western Premier Energy Corridor! I'm glad to hear you enjoyed our hot breakfast buffet and the luxurious room. It is true that our rooms are the biggest in size in our market. We get a lot of compliments from guests about the over sized rooms. Again, thank you very much for your kind words and look forward to seeing you again soon. Sincerely, Levi Guest Services Manager

"Fresh and convenient hotel"

DakarYM, Stavanger, Norway 06/10/2016

Stayed last week of September 2016. Being new the hotel was pretty low occupancy. Comfortable and spacious rooms. The free wifi was reliable and easy to connect to. Enjoyed the pool and hot tub area to relax in the evenings. Having a small fridge (with freezer) and microwave to have some small meals in your room was convenient. Coffee and cookies seemed to be available in the lobby all the time. Guest laundry is available ($2 wash/ $2 dry), unfortunately they did not have any detergent at the time. Walking distance to a few restaurants around, although you have to walk on the grass or in the sidewalks. The sitting area is nice to have, although the couch is rather plastic feeling so not the most cozy to curl up on.

, Public Relations Manager at BEST WESTERN PREMIER Energy Corridor, responded to this review
Hello DakarYM, Thank you for your stay and review. We are a brand new hotel and opened a few weeks ago. We do get a lot of positive feedback on pool and hot tub. I hope you enjoyed the breakfast in the morning. I hope to see you again soon. Sincerely, Levi Guest Services Manager

"Hotel review "

mresa29, Austin, Texas 01/10/2016

This Hotel was great, very clean and the rooms were very spacious. The ladies in the breakfast area (Sharon) and the front desk (Sara) were friendly and went above and beyond to make sure we were happy - taken care of. I'll stay here again when were return to the Houston area

, Guest Relations Manager at BEST WESTERN PREMIER Energy Corridor, responded to this review
Hello mresa29, Thank you for sharing your experience with us. Our rooms are detailed daily for every guest that checks in. I am happy to hear that Sharon and Sara took good care of you. Thank you for taking the time to write a review , and I look forward to your next visit. Sincerely, Levi Guest Services Manager

"Hotel Review "

408antoinettem, Houston, Texas 01/10/2016

This is a newly built hotel I enjoyed my stay there. This is my second time staying there. I love the rooms are beautiful and spacious. Front desk staff is always friendly and helpful. The breakfast that is prepared every morning by Mr. Andre Smith is wonderful. The kids enjoy the waffles with the Best Western on them. So if your looking for the best hotel in Katy the Best Western Premier is your destination stop.

, Guest Relations Manager at BEST WESTERN PREMIER Energy Corridor, responded to this review
Dear Antoinette , I'm so glad you came back! We are the newest Premier hotel in Katy ! We take a lot of pride in our very spacious , luxury style rooms! Thank you taking time out of your morning to enjoy our fresh full hot buffet breakfast. Our chef, Mr. Andre loves to take care of everyone that comes to his kitchen. Thank you for sharing your wonderful experience with us, and of course we hope to see you a third time! Sincerely, Levi Guest Services Manager

"Loved it!!"

User 26/09/2016

First person to occupy this brand new room woot woot!! I was impressed at how spacious the room was!! 2 great bigbcomfy beds..a lot of room..amenities, etc. The front office staff friendly and accommodating...I will stay just because even tho I live right across the street but I felt like a queen why not?! So happy I found an awesome place for my family and friends when they visit the Katy area!!

, Guest Relations Manager at BEST WESTERN PREMIER Energy Corridor, responded to this review
Thank you for the tremendous review! We here at Best Western Premier Energy Corridor provide only the most luxurious rooms and finest amenities for each and every one of our guests. Glad that you are the first occupant in the room at our brand new facility! Thank you for staying with us even though you live right across from us! I look forward to seeing you again soon! Sincerely, Levi Guest Service Manager

"Best hotel in the Energy corridor area"

cpen123, Houston, Texas 16/09/2016

the best service in Houston. extremely clean, super friendly staff. Sarah and Smith make sure you have everything you need. the attention to detail is impeccable, from the amenities in the room, service, staff professionalism, cleanliness, and the swimming pool and exercise areas are the best. don't look elsewhere, this is where you want to stay on your next business or pleasure visit to Houston!! as a business traveler definitely recommend this location

, Guest Relations Manager at BEST WESTERN PREMIER Energy Corridor, responded to this review
Hello Cpen123, Thank you for such a fabulous review! We, here at Best Western Premier Energy Corridor, strive to be the best in all of Houston & Katy. We also pride ourselves in being the friendliest staff as well. Thank you for taking the time to enjoy our amenities and overall attention to detail. I'm so glad you had a great stay, and of course look forward to seeing you again soon. Sincerely, Levi Guest Services Manager

"Great new hotel"

Nada PM, Simonton, Texas 12/09/2016

We stayed here for three nights and were really impressed with the service and the cleanliness of the rooms. The breakfast was excellent, with an omelet station, bacon, and real sausage ( not loaded with fillers like at some other hotels). The staff was very helpful and accommodating. The rooms were very spacious, and the location was great. Close to the freeway but far enough away to be quiet, with many restaurants within walking distance or a short drive away. We will definitely stay here again.

, Guest Relations Manager at BEST WESTERN PREMIER Energy Corridor, responded to this review
Hello Nada PM, I am so glad you liked the hotel and was happy with your stay! Our chef uses only the finest ingredients and genuinely loves to cook and serve his guests. I look forward to seeing you at your next stay at our Best Western Premier Energy Corridor. Sincerely, Levi Guest Services Manager

"Quiet Area"

User 08/09/2016

The staff was super friendly and helpful. The king bedroom was very spacious and everything was super clean. The breakfast had many items to chose from, including hot items. The swimming pool was amazing and the gym had plenty equipment to offer. WiFi was pretty fast and TVs are equipped with DirecTV and offer plenty of channels, including premium channels. Overall the hotel is pretty high end, will definitely return.

, Guest Relations Manager at BEST WESTERN PREMIER Energy Corridor, responded to this review
Dear Sonia T, We sincerely appreciate the jubilant review! We are very proud of our hotel, and stop at nothing to make it an outstanding experience for all of our guests. I am happy to hear you had the time to enjoy our premium channels, modern gym, and our pool. Thank you for choosing our Best Western, and we look forward to seeing you again. Sincerely, Levi Guest Services Manager


maxbreisse, Katy, Texas 03/09/2016

Great place, clean, very organize and friendly people, price you cant beat, they have a chef and personal request available, amazing pool, and big gym, no hotel around have many amenities like this hotel.

, Guest Relations Manager at BEST WESTERN PREMIER Energy Corridor, responded to this review
Dear Maxbreisse, Thank you so much for the awesome review! I am thrilled to know that you enjoyed everything we have to offer. Our chef is a big hit with a lot of our guests, along with so many of our staff. We look forward to hosting you again. Sincerely, Levi Guest Services Manager

"Pretty high end and was shocked with the level of attention by the staff"

User 02/09/2016

My king bedroom suite was very clean since it all looks brand new. The room was spacious and very nicely decorated. The front desk staff were always pleasant and helpful. The girls at the desk helped me find a nice place to eat around town.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.