SureStay Plus Hotel by Best Western Kansas City Northeast,  Kansas City

3.5/5  - based on 337 guest reviews.
7333 NE Parvin Road, 64117-1533, Kansas City, United States - See map
+1 816 455 1060 +1 816 455 3761

Destination

Dates

Your room

> Room 1

1 adult

 

Hotel advantages

  • Restaurant
    Restaurant
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
TripAdvisor Traveler Rating
based on 337 traveler reviews
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Offering ideal proximity to all major Kansas City businesses and attractions, the SureStay Plus by Best Western Kansas City Northeast is a revolutionary accommodation for families and corporate travelers alike. Less than a mile away from Worlds of Fun and Oceans of Fun, we offer cutting-edge amenities, a first-class staff and access to the "Heart of America". This hotel is poised to offer an unforgettable and comfortable stay while in Kansas City. Pardon our dust! Renovations are under way to better our guest experience until May 30, 2018.

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Room 1

Guest reviews


in partnership withtrip advisor img
based on 337 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
105
Verygood
 
75
Medium
 
74
Poor
 
44
Horrible
 
39
Business Business 111
Couples Couples 53
Family Family 100
Friends getaway Friends getaway 23
Solo travel Solo travel 8
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
SureStay Plus Hotel by Best Western Kansas City Northeast,Kansas City
  • 1
    « trapped in elevator »

    We stayed at this hotel since it was close to the airport and had a very early shuttle. Hotel is being remodeled, by amateurs. I have been in the construction business 55+ years and know shoddy work when I see it. The first stay was OK but internet service was very poor. Talked to the front desk, they said they were having problems with it and having trouble resolving the issues. We returned a couple of weeks later because they had a shuttle that ran until midnight, we arrived at 11:30. Called for shuttle and it picked us up within 20 minutes. When we arrived we checked in and proceeded to the elevator pressed the button nothing happened, pressed it again nothing happened. I walked back to the desk and told them we had a problem with the elevator. The lady at the desk walked to the elevator with us and tried to get it to work, no luck. She took us to another elevator that was being used for the remodel, very poor condition and dirty. When we arrived at our room it was spacious and clean. We had been traveling for 20 hours by the time we laid our heads down on the pillows. The next morning I got up to brush my teeth, turned on the cold water and hot water come out of the spout, move the selector handle to the hot water side and cold water came out. One of their amateur plumbers, handyman had the line reversed. We went down the the lobby to eat breakfast only to find some dry cereal, milk, coffee a few bagels and muffins, no eggs or meat. My wife decided on a toasted bagel and I had a muffin. When my wife went to put jelly on her bagel she could not get the jelly out of the container, it was so old it had solidified. She went to the desk and showed the person working their the jelly, their comment "it must be old". We through the remainder of the food away and proceed to the elevator, the one that didn't work the night before, pressed the button door opened pressed the floor button and we were at our flood. We took all of our luggage to the elevator door so we would only have to make one trip down. Pressed the call button and elevator door opened, I guess it was still there from when we got off. loaded luggage into the elevator pressed the lobby button door closed and we DID NOT MOVE, pressed the door open button nothing. After about a minute or so my wife said we went down a floor, I ask how could we the elevator didn't run. She told me to look at the floor indicator sign sure enough we we on 4. Then I could hear the hydraulic cylinder bleeding of and letting us down very very slowly. Got to the lobby floor, door did not open pressed door open button and the elevator took off to the seventh floor. Door did not open at seven, pressed call button nothing, pressed another button nothing, called the front desk with my cell phone no answer. Hung up called front desk again this time someone answered. Told them we were stuck in the elevator they said they would send the maintenance man to the roof to fix the problem, maintenance man to fix the problem I ask. Told them on the second phone call they had ten minutes to get us out or I was calling 911. Finally the elevator stopped at the lobby floor for the second time, doors did not open again. Told my wife don't press any buttons. Called the front desk again and told them the doors would not open, they said they were working on it. I told them get someone down to the elevator and open the doors manually or I would call 911. Within a couple of minutes two men opened the door some how and we got of and out of the building. USE YOUR OWN JUDGEMENT

    3
    « Fun Slide & Great Staff »

    The best parts were the staff, especially the bar tender, and the water slide. The room was comfortable and clean. The shower had plenty of pressure and worked well. That's where the good stuff ends. The bathroom door was so tight my five year old couldn't open it on her own. The fancy electronics under the television fell out of their wooden storage area when I tried to unplug a usb cord. I discovered the clock radio unplugged in the corner after waking up and wondering what time it was. While the waterslide was in great shape, the rest of the small pool had chipped sides and everything except the steps to the waterslide felt slippery. My daughter slipped twice just walking and I slipped once climbing out using the ladder. The water was also very cloudy, but the temperature felt good. Breakfast was just like almost every other Best Western except there were no waffles.

    2
    « Won't stay again »

    To start with this is no longer a Ramada. It is now a SureStay Plus by Best Western. Cleanliness is the most important thing, and this place doesn't cut it. Found a peanut M&M and something else on the floor. Bathroom fan was disgustingly dirty and didn't work (photo provided). Remodeling is being done, but they have a long way to go. Very old property. Walls are thin, no sprinklers in the room, tiles missing in bathroom by the tub - which was peeling. On the positive side: beds were comfortable and the free breakfast buffet was good.

    2
    « One of the worse hotel stays ever! »

    Thin walls, stains on ceiling, locks dont working, not enough hot water, over worked staff, messes everywhere. The only good thing about the place was that some staff were kind and helpful. We stayed for three nights as part of a team, but wouldn't have stayed one if it was up to us.

    5
    « Business Trip »

    My Trip was very nice and comfortable this hotel was very nice i definitely will stay here again

 

Getting to the hotel ...

All directions
·From: Saint Louis, Missouri. Get on I-64 W/US-40 W. Follow I-64 W and I-70 W to NE Parvin Rd in KCMO. Take Exit 54 from I-435 N. The SureStay Hotel by Best Western Kansas City Northeast is just ahead. ·From: Topeka, Kansas. Get on I-70 E/KS-4 E/US-40 E. Continue on I-70 E to North Kansas City. Take Exit 6 from I-29 N/I-35 N. Continue on MO-210 E. Take Searcy Creek Pkwy to NE Parvin Rd in KCMO. The SureStay Hotel by Best Western Kansas City Northeast is just ahead. ·From: Omaha, Nebraska. Get on I-480 S. Take I-29 S to NE 48th St in KCMO. Take Exit 54 from I-435 S. Take N Bennington Avenue to NE Parvin Rd. The SureStay Hotel by Best Western Kansas City Northeast is just ahead. ·From: Joplin,...

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