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Best Western Hotel Inn of Jasper, Jasper

3.5/5  - basé sur 90 notations.
205 W Gibson Street, 75951-4901, Jasper, United States - See map

Sam Rayburn Lake is minutes away from our Jasper hotel, a hot spot for fishing, boating, swimming and enjoying the great outdoors. Boating is a way of life here, which is why our Jasper hotel features free boat hookups for fishermen along with free truck/RV parking. Boats easily fit in our parking lot with plenty of room left over for all guests. From contractors to fishermen, a variety of guests call our property their home away from home. However, you don't have to go far to indulge in a luxurious swim. A pool/hot tub combo is available right on site, and it's the ideal way to keep cool on those hot Texas summer days. With an outdoor gazebo and BBQ pit, spending the afternoons grilling up a feast and indulging in a few laps is sheer bliss. However, you may want to head to the famous Big Bass Splash fishing tournament, an exciting annual event everyone looks forward to. Senior rates are available for retirees on the road or those who want a truly memorable vacation. Our hotel offers a gazebo and BBQ pit, the only pool/spa combo in the area and a brand new motorcycle wash station, which features two wash spots with rags, supplied by us free of charge. We also serve a complimentary hot breakfast buffet to get your day started right. Dig into favorites each morning like piles of hot waffles, fresh fruits, a cereal and yogurt selection along with your choice of breakfast beverages such as coffee(regular/decaf), hot tea(orange pekoe/green), juice or milk. If you're here for work, the luxury bedding and spacious rooms make taking care of business easy. Multiple out of town companies favor our property to call their home away from home. Enjoy southern hospitality at its finest here, whether you're here for a meeting or a relaxing getaway. Book your stay at the Best Western Inn of Jasper today!

Best Western

Hotel Inn of Jasper

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Hotel advantages

  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
based on 90 guest reviews
NOTE ISSUED
Excellent
23
Very Good
23
Average
29
Poor
9
Terrible
6
REFER TO NOTICE
Business Business
32
Couples Couples
20
Family Family
24
Friends getaway Friends getaway
8
Solo travel Solo travel
6
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Just pay cash"

2
20/06/2018

We have stayed here multiple times, as they offer king beds, AND they are pet friendly. The Holiday Inn is much nicer, but they don't allow pets. We have never had an issue with payment, or with anyone disturbing our room, but at the moment, I have to give this motel one star. They have charged me two separate, incorrect amounts for my stay on 6/16, and now no one is answering the phone (I've made multiple attempts to reach them today.) How is the phone just not answered?? Called the corporate office, and they couldn't get anyone on the phone either! On Saturday night, they gave another customer the key to our room, and that person entered the room, in spite of a "Do Not Disturb" sign. And after we checked out, they processed three charges (they refunded one), all in the wrong amount. When I called Sunday evening, I was told I"d have to call back on Monday to reach the manager. (The manager is the one who checked us out, and I have to think she processed the charges.) **Update 6/20** After being assured by both the GM and the manager yesterday that they were taking care of the issues, I logged into my account this morning to find....TWO CHARGES, (not authorizations, actual charges) both for the wrong amount. Processed yesterday. Are you kidding me?!?

BestWesternHotels, Corporate at Best Western Inn Of Jasper, responded to this review
Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us again. -Best Western Hotels & Resort

"Not the Best Western"

2
08/06/2018

Normally Best Western suits our needs, but this one came up short in several areas. 1: Room was hot, owner turns off room ac's to save money, problem is this is East Texas and in June it's hot, if they would just turn the ac to 80 degrees when not occupied it would solve the hot room issue. 2: would like to have gone to the pool, but it was closed due to chemical treatment, it's June, it's Texas and it's hot guest would like a place to cool off. 3: Breakfast was sparse, over all not that bad, but sparse. With just a little effort could be a nice stop.

BestWesternHotels, Corporate at Best Western Inn Of Jasper, responded to this review
Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us again. -Best Western Hotels & Resort

"You are on your own!"

1
18/03/2018

The breakfast was advertised at 0530. The doors were locked and nobody answered the phone. Had to leave at 0630 without checking out because doors were still locked and nobody would answer the phone. Not even a number posted for after hours service.

"Hotel quality doesn't match the price charged"

3
17/10/2017

I expected better and was disappointed. The hotel staff are great, and friendly. The hotel has peeling ceilings, loud guest, alarms going off and poor workmanship on build quality of the hotel. We normally stay at a Marriott or Hyatt which neither are available any where near here. I expected better from BW and made the choice to stay here because we had our pet with us. The holiday inn is newer, but no pet options.

Dhaval P, General Manager at Best Western Inn Of Jasper, responded to this review
I sincerely apologize that you stay was not satisfactory.

"Keep moving "

3
15/09/2017

We stayed in Jasper to visit relatives in Warren. Jasper is a sad little town, and the Best Western was pretty sad. It is clean, but poorly maintained and poorly appointed. Cheap soap, cheap shampoo, tiny/thin towels. The breakfast would be marginal if it were stocked/operational, but it was neither. Juice machine was broken, coffee was gone....the one banana was not fit for banana bread. My recommendation? Woodland is 30 (+/-) miles west. The Stagecoach Inn in Woodland is a vast improvement.....or go on to Livingston.

"Ehhh "

3
27/08/2017

Wasn't bad. Wasn't great. The young lady at the front desk was not trained very well. Breakfast was decent. The vending machines takes your money and no one knows how to get it back. It served its purpose. So. Ehhhh

"Just fine"

4
08/08/2017

We stayed in this hotel for one night during the week because the A/C in the house we were renting needed a new motor. We weren't looking for anything fancy, just cool so we could sleep. Unlike many newer Best Westerns, this one is not overly fancy. Rooms are accessed from the outside. We had to turn on the A/C when we stepped in, so it was warm inside (annoying since we needed to cool off). Everything was clean and neat in the room. There was a refrigerator for chilling our drinks for the next day. Microwave, flat screen TV, hair dryer, & ironing board. Shower felt so good. Shower/tub was kinda slippery. Our king bed was very comfortable. Pillows were more like square throw pillows, not that comfortable. I still managed to sleep well and tackle the heat of next day. We didn't try the pool or hot tub. Breakfast was good. Omelettes, thin bacon, yogurt, cream cheese & bagels, make-it-yourself waffles, syrup, butter, instant oatmeal, cereal, milk, & coffee. If you want oatmeal, just ask the attendant to microwave it for you. Check-out was 11am, late check-out 12pm. I checked out at 10:30am and had no problems.

"Great place to stay with fine restaurant"

5
30/07/2017

We stayed for 2 days during our trip around Canada. The rooms were comfordable and we enjoyed the quality of breakfast and dining in the restaurant. The staff and management is very professional and helpfull. A great place to stay.

"Don't go"

1
05/06/2017

Hotel not in good repair pool dirty hot tub did not work only one light bulb in one lamp a/c not working properly in either of the two rooms we had the breakfast was not edible coffee was even not drinkable, the staff that could speak english was could care less if you were there or not

"Okay just for the night"

3
06/05/2017

The rom was a little warm when I got in and there a/c was so loud when it would run had to use ear plugs just to get some sleep. Also not so sure how safe it is for someone that stays there and purchases a smoker and uses it 10 ft from the building also.

"One of restaurants in Jasper"

3
05/05/2017

We were recommended togo to this restaurant as it was rated #1 in Jasper/ Kimball area. Our 2 waitresses were fantastic. The buffet looked very dried and overcooked. We had the steaks which were cooked to perfection but over salted. The clientele appeared to be present for the bottomless buffet. It was good for what one paid.

"Best western"

4
04/05/2017

Mc friendly always stay here when around jasper. Very good for the money. Have an event we attend every year. Best value motel in the jasper area. Clean rooms, good bed, breakfast included and a mc washing station.

"Best Fishing Hotel"

4
28/04/2017

We have visited this hotel over twenty times over the past ten fifteen years. The hotel is very accommodating to tournament fisherman and bikers and maintains a family friendly atmosphere. This is our tournament stay hotel for sam rayburn.

Dhaval P, Owner at Best Western Inn Of Jasper, responded to this review
On behalf of our staff we want to thank you for your support and business.

"personal & business"

1
20/03/2017

The brown water coming out of the sink made me so sick that I had to go to the ER. I didn't realize it was so dirty until I filled up the tub and sink... but that was too late. I was sick for days throwing up and had diarrhea ! I asked for the manager every day and every day he was NOT available! Slum lord.

Dhaval P, General Manager at Best Western Inn Of Jasper, responded to this review
I apologize for your unsatisfactory stay and the problems that occurred during your stay.

"Best Western"

5
03/03/2017

The rooms were clean. The staff was extremely helpful and nice. Every Wednesday they have a dinner waiting for you which helps save money. The breakfast was made early enough that my crew and i had time to grab a quick bite.

"Great Employees"

3
17/09/2016

The employees were great. The breakfast was OK and they even provided a small reception at night with soup, cheese casserole dish and cake for dessert. It was not gourmet but saved $20 from having to go out for an evening meal.

Dhaval P, General Manager at Best Western Inn Of Jasper, responded to this review
Thank you for staying with us we appreciate your business. We look forward to future stays.

"Poor Service for Saturday Breakfast"

2
14/08/2016

The service for the Saturday breakfast was terrible. One staff was there to put out breakfast and handle the front desk. There was an hour left for breakfast when I walked in and there were 8 people waiting for depleted breakfast items to be made and put out. There was no coffee made, no bacon, no juice made in the machines, no waffle mix made, & the trash can was overflowing, yet the one staff person was on the phone while we were waiting. The manager that she was speaking with on the phone, did not come out to help. The hotel was full, & management should have know more than one person was needed to the front desk and breakfast on a Saturday morning.

Dhaval P, General Manager at BEST WESTERN Inn of Jasper, responded to this review
Thank you for your review we appreciate your feedback to help us improve our service to our guest. We want to apologize for the unsatisfactory service your family was given during our breakfast hours, there is no excuse for the poor service that was given and we ask that you would consider staying with us again as you and your family do every year for the reunion. Thank you, Angel, Manager

"Service Beyond the Norm"

5
27/07/2016

When I checked in the young lady was extremely helpful. As we settle in the room we decided to watch T.V. We found out that the cable was out. Since it was a Sunday evening I really did not expect it to be fixed, but reported it anyway. To my shock they were able to have someone repair the problem. The breakfast was very good eggs, bacon, waffles with three choices of toppings as well as syrup, and the add ins for the yogurt. It was one of the best of any palae we have stayed.

Dhaval P, Owner at BEST WESTERN Inn of Jasper, responded to this review
Thank you for staying with us. We appreciate you business and feedback. This helps us our staff improve in the area that is needed and we apologize for the cable outage just glad we were able to fix the problem quickly . We are happy to hear that your stay here was satisfactory. We hope to see you for future stays. Thank you

"Stay at Another"

2
17/07/2016

Everything was crap. Comfortable bed was ONLY saving grace. If HOLIDAY INN EXPRESS is not sold out, is suggest going there. Got stuck in bathroom because door was sticking. Not just a little either. Tiny,,crapy

Dhaval P, Owner at BEST WESTERN Inn of Jasper, responded to this review
We apologize that your stay here was very unsatisfactory. We do appreciate your feedback it is very important to us so it can help us improve

"Glad you was here"

4
15/06/2016

Had to do a South East Texas. There were no hotels period where I was working. Fortunately 20 miles away in Jasper there was a Best Western. Was so glad they had a vacancy. Had an extra day lay over. No problem. They signed me up for another day in same room. Great place. Jasper, Texas

Dhaval P, General Manager at BEST WESTERN Inn of Jasper, responded to this review
We appreciate you choosing us for your stay. We value your business and look forward to future stays .

"This hotel and desk staff are the best"

5
12/06/2016

The hotel is clean, quiet, well worth the the cost. Marybeth and Angel where great to deal with and make you feel at home. Did not get to use the pool. Hot tub needs repair. Breakfast needs a change up not bad but the same for 60 days. Very clean and up to date rooms. BW waffle maker is a joke, Texas shape was better. Thank You all for the great stay! Tess keep up the learning of the front desk, Your doing fine!

"Quick night stay"

4
29/05/2016

The hotel was well priced. The rooms clean and the air worked well. The lady at the front desk was super nice and helpful. The beds were very soft! We had a smoke detector issue and they were there in three minutes to fix it. They had a new battery in it and it was all better.

"Texas Hospitality"

4
20/05/2016

Easy access to this "Motel Style" Best Western. Despite Electrical problems in our room the receptionist was most helpful and organised another room immediately. She was also preparing a free dinner for guests. All in all a pleasant stay to conclude our US holiday

"Great Hotel!"

5
16/04/2016

We stayed here in April with my three kids (under 9). Great hotel, centrally located and has everything you should need. Very friendly staff. The kids loved seeing the elk grazing near the train line. The Inn Grill was lovely also. Would recommend!

"Unreliable "High" Speed Internet"

3
10/04/2016

Service was average. Room cleanliness was okay. Tub was stained. Toilet wasn't flushing. Internet, which I needed for work, was slow and would disconnect every 5 minutes. I booked two weeks, and ended up staying only two nights.

"FLW bass tournament"

3
28/02/2016

You need to up date your carpet, paint, lighting in back, and give $75. rate to bass tournament participants. with 459 plus, you only had two. Offer early breakfast, maybe a pickup to go, at 4:30 or 5:00 AM. tournament directors can tell you what you need. It is not negotiable if you want the business. Thanks.

"Awesome Experince"

5
18/01/2016

The check in/out sevice worker Jaye made our stay the best out of all. The rooms were good and very comfy. The breakfast was also very good. Im not a fan of Jasper but overall I felt safe at this hotel and I feel is would be a great hotel for families and out of town workers.

"Time for an update or better value"

3
09/12/2015

I have stayed at this hotel a couple of times a year when working in the area. So for 10 years I have watched this hotel just kinda remain here. It is still clean, easy location, decent breakfast, nice staff, but NOT worth 90something bucks. For 10 more bucks I went to Holiday inn express up the road and got bigger much better room with a GREAT BED AND PILLOWS. i consider myself a BW guy and have around 200K points but i call it as I see it. This should be a 69,99 a night room MAX. I most likely will not be back here in the future since I can get much better breakfast and room up the road for same price. Sorry old friend but it is time to update.

"Charged "no show""

1
28/11/2015

I was charged "no show" because of a reservation dates mix up. I am a "diamond member with over 60 nights/year with Best Western and they were not able/will to fix the problem. I will be changing my hotels.

"complimentary"

5
23/11/2015

I would recommend this hotel to anyone. It is in an excellent location with hospitable personnel. I don't have anything else to say, except be careful when getting into the shower, as it is slippery. It looks to have the non-skid strips, but it must be worn off.

"Jasper"

5
09/10/2015

Pleasant hotel. Great staff. East Texas charm and hospitality. Good breakfast. has the feel of a little community. Has a good restaurant on the same corner. Close to East Texas area Lakes and beautiful pine forest. Would be a good place for a family vacation.

"Not worth the price. Upkeep was questionable."

2
21/09/2015

Not a $100/night hotel for this location. Very average room at best with maintenance issues. Shower head not functioning properly and drain left me ankle deep in water after shower. Bathroom overall was the weakest link.

"business trip"

4
21/09/2015

Nice Hotel. rooms are starting to show their age, but otherwise this is a very nice hotel. They always seem to have a hot breakfast, also both regular and decaf coffee. I have stayed in this hotel off and on for over ten years, It is still the "best" deal in Jasper.

"Just passing through"

4
06/08/2015

We needed a room for one night as we passed through Jasper. The Best Western was right on the highway and had a friendly staff, clean and comfortable room. We would stay at this hotel again and will definitely consider Best Western in the future.

"Stay at Best Western"

4
28/07/2015

Was all GOOD at Best Western in Jasper in Jasper Texas,everyone was very nice the room was very clean and the outside was very clean and worker were all very friendly and we would stay here again thank you for everything

"Stop over in Jasper TX"

5
26/07/2015

We decided to spend the night in Jasper, TX before heading home and had reserved a room at Best Western. The location was central, easy to find. The room clean and neat; The free WiFi worked without incidence, The only con would be that the room was booked for two people but there were only two regular single-use packs of regular coffee (there were also only two decaf - but we don't drink decaf) and no tea offered.