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Best Western Premier Jacksonville Hotel, Jacksonville

3.5/5  - basé sur 466 notations.
4700 Salisbury Road, 32256-6101, Jacksonville, United States - See map

Enjoy a relaxing stay during your business trip or weekend getaway at our upscale hotel in Jacksonville Florida. The Best Western Premier Hotel has been completely renovation in May of 2018. Our location is just minutes from major shopping and attractions. Our hotel is located just off Interstate 95 at exit 344 and a quick drive to downtown and the beaches.

Best Western Premier

Jacksonville Hotel

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Hotel advantages

  • Restaurant
    Restaurant
  • Free parking
    Free parking
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Guest reviews

In partnership with tripadvisor fr
based on 466 guest reviews
NOTE ISSUED
Excellent
158
Very Good
134
Average
86
Poor
42
Terrible
46
REFER TO NOTICE
Business Business
145
Couples Couples
82
Family Family
132
Friends getaway Friends getaway
32
Solo travel Solo travel
45
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Great hospitality! "

5
02/05/2018

Very fair price. Pool closes at dark but I like the large rooms and no carpet! Coffee in lobby and breakfast with oatmeal, muffins , cereals, donuts etc . There is a 50 dollar deposit required to keep out smokers. I found room clean and comfortable as well as the bed .

"Trip of misery!"

1
09/04/2018

From the moment I pulled up, I thought I was at a cheap hooker motel! I am so disgusted I was forced to sleep in this place. They refused to refund my money and they don't even have a licensed elevator

"Red Lion Hotel now called ICON Hotel... Wow! How can they legally be open?"

1
04/04/2018

I'm not sure how this place can legally be open... the construction going on at the former Red Lion Hotel, now called ICON Hotel is unsafe in my opinion. First, I made a reservation online and paid for two rooms... when I got there, there were no rooms available, and several guests (6+ waiting to check in behind us). After about a half hour, a gentleman came out from the backroom and gave the poor, overwhelmed desk clerk a few room keys. They found us a room, but it was on a floor with major construction going on... including walls completely out and exposed pipes. Secondly, the room was a mess! I don't mean the bed wasn't made, but there was food or something on the lamp, a torn and disgustingly dirty chair, water still in the tub (not draining) and hair and dirt on the phone. I was almost ready to report to the Health Department... yep, that bad! This, and the fact that around 7am the halls filled up with workers yelling, banging and ripping out drywall and carpeting right outside my door! I was also completely floored when I went to the elevator to leave and two workers, who arrived after I had been waiting for the elevator at least 3-5 minutes, pushed a cart full of torn out drywall in front of me and took ALL the space in the elevator. I ended up waiting for another 5 minutes! I know this all sounds like petty complaining, but if you are going to charge the rates you do, then the guest comes first... not the drywall removal. Until they get all of their construction and renovations completed, I would not recommend this location!

"Misleading information"

1
23/03/2018

I booked this hotel in late January for a 5 night stay March 22. After reading numerous reviews, I called the hotel directly for information regarding their renovations. I was assured that all interior renovations would be complete by March 1. After reading more (very recent) reviews that indicated the renovations were not complete, I called again. I was told that all renovations would be fine by March 15. Now we arrive on March 22 to a lobby under MAJOR construction with workers painting, sawhorses etc. I asked to use the "Business Center" computer and printer and was told it is "under construction." No computers or printers available. The pool is emptied too. I was assured our room was "completely redone." Does this look new?

"Absolutely beautiful with only a small issue"

5
12/03/2018

We stayed One Night in this hotel and from the outside it is absolutely beautiful and on the inside it is as well. This is probably the most luxurious Hotel I've ever stayed at for the price of a one-star Hotel. The bed is a Sleep Number bed which we were under the impression didn't work so for about 6 hours we slept on a hard bed until calling the front desk and finding out how to work the Sleep Number adjustment. After that the bed was amazing. The breakfast in the morning was the best breakfast I've ever seen at a hotel. The only small downfall was upon arrival we found out there was no air conditioning in the entire building. That wasn't too big of a problem because it happened to be 40 degrees outside but it still got warm in the middle of the night in our room. Besides this issue with the bed and the air conditioning our visit to this hotel was amazing. Also if you're in this area and are looking for some really good seafood or crawfish go check out Boiling Crawfish in the Jacksonville area. Honestly, the only reason we even stayed in this hotel or was in Jacksonville at all was because of Boiling Crawfish.