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The Marmara Taksim, Istanbul

Gumussuyu Mahallesi Tak-i Zafer Caddesi No 3 Beyo, 34437, Istanbul, Turkey - See on a map
The Marmara Taksim - The Marmara Taksim Exterior The The Marmara Taksim is ideally located in the center of Istanbul. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

The Marmara Taksim is an unforgettable Istanbul luxury hotel located in a landmark building in the heart of the city's Taksim Square. The hotel is located conveniently close to Ataturk Airport, and has a metro station across the street. There is a range of international dining options available at the Marmara Taksim hotel, offering everything from a buffet lunch to authentic Turkish dinner. The hotel features vast meeting and function spaces with 12 meeting and breakout rooms. Rest and relaxation facilities include a spa, massage rooms, solarium, Turkish bath, and sauna. Part of the WorldHotels Elite collection. The hotel features 388 deluxe rooms, along with 61 Marmara Club rooms offering an exclusive hotel experience. Club rooms offer panoramic views of the Bosphorus, Golden Horn and Istanbul city. All rooms feature stylish design and cutting edge amenities. To stay in a top Istanbul luxury hotel, please see our rates and availability for the Marmara Taksim.

WorldHotels Elite

The Marmara Taksim

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Hotel advantages

  • Spa
    Spa
  • Outdoor pool
    Outdoor pool
  • Air conditioning
    Air conditioning
  • Lounges/bars
    Lounges/bars
  • 24-hour front desk
    24-hour front desk
  • Steam bath
    Steam bath
  • Massage services
    Massage services
  • Multilingual staff
    Multilingual staff
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
Travelers Choice 2022
 
based on 1949 guest reviews
NOTE ISSUED
Excellent
1079
Very Good
578
Average
179
Poor
65
Terrible
48
REFER TO NOTICE
Business Business
457
Couples Couples
491
Family Family
489
Friends getaway Friends getaway
227
Solo travel Solo travel
125
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Beautiful Family Vacation with a view at Marmara"

5
KassemJouni, Beirut, Lebanon 12/05/2022

Rooms and services were great! Location is so convenient! Food was delicious. Staff were friendly. It is recommended to pay more and stat at the 19th floor to benefit from a private and special breakfast with the lounge access with an amazing 5-8 pm drinks and food.

"great location. Very crowded but alive."

4
s4r4_4g, saskatoon 12/05/2022

great foods. very busy crew but did they best to be helpful. Long check-in line but quick check-in and check-out process. very good Room services .room service crew doing the best they can. and great location despite of traffic .

"Excellent services and location at Taksim square"

4
Mujeeb16, Dubai, United Arab Emirates 11/05/2022

A good holiday in the vibrant location of Istanbul. Had a good holiday of 5 days. Ideal place as most of the prominent food retailers are available just outside the hotel. Good room, easy check-in helped our stay good.

"Great Stay at the Marmara !"

5
User 10/05/2022

- Great service, optimal location with so many attractions nearby, so many palaces, a Starbucks just down stairs, Al Taksim Square opposing, museums, pharmacies, and most of the restaurants we went to were 6-12 minutes away. In room food service was superb and I recommend their burger and pita dishes. Staff are friendly and helpful, provided a wheel chair to borrow for my mother whenever we went out and with no extra charges, rooms are very clean and cosy, an overall great stay with a great view of the bosphorus.

Fatma Kutlucan, Müşteri Hizmetleri / Ön Büro at The Marmara Taksim, responded to this review
Dear Travelist65, Thank you for choosing to stay at The Marmara Taksim and for sharing such a wonderful feedback. We are glad to know that our facilities and services met expectations. We are very proud of our team here and we appreciate all guest feedback as it is only through comments such as your own that we are truly able to measure how our guests perceive our services and facilities. We look forward to welcoming you back in the near future! Kind Regards, Fatma Kutlucan Guest Relations Manager

"Vibrant interesting location, clean hotel with good sevice, but bad value for the money"

3
Peter19722, Toronto, Canada 09/05/2022

Driving in Istanbul is not for the faint of heart. Take a taxi... believe me! Of course, I did not listen to my own advice... Arrived at Marmara and asked about a hotel. Staff were professional, and the hotel is elegant and clean. But for a shocking price of $375 Euros per night, I expected FAR more than I received. My hotel room was tiny- maybe 3m 4 xm long. Barely enough room to walk around the bed. The "Bosporus View" (extra charge) is also a bit misleading. There are a lof of old, run down buildings between the hotel and the Bosporus that you are stuck looking at- not worth the extra cost. Breakfast buffet is excellent, and service is very good. My only complaint is the ridiculous pricing for a tiny hotel room. I have paid less in much nicer areas in other countries. Definitely not worth this kind of cost

"I would like to thank the staff all in the Marmarah Hotel Ertan Abi , Ismet and Abaas,Ahmet for all there efforts"

5
User 05/05/2022

Thank you Ertan Abi and i wish to see him again in this Hotel and all the staff and specially Ertan he is good man and perfect in his way and his communication is amazing me and my family love and respect Ertan Abi because and i come to this hotel because of him i wish to see hame always.

Fatma Kutlucan, Müşteri Hizmetleri / Ön Büro at The Marmara Taksim, responded to this review
Dear Duaa a, We appreciate that you have taken the time to write a review about your stay at The Marmara Taksim Hotel and we are delighted that you enjoyed your time with us. I will gladly pass on your compliments to our staff and we certainly look forward to hosting you in our hotel on your next visit to Istanbul! Sincerely, Fatma Kutlucan Guest Relations Manager

"Aesthetic medicine training days."

5
User 04/05/2022

Fantastic Hotel. Fantastic room service, great staff,delicious food, nice gym with a fantastic intructor, nice hamam, sauna and all type of massages that I did there. Great views from the hotel. Wishing that I will go again.

Fatma Kutlucan, Müşteri Hizmetleri / Ön Büro at The Marmara Taksim, responded to this review
Dear Besi, Thank you very much for submitting a great review about your stay at The Marmara Taksim Hotel. It is very rewarding to learn that we were able to make your time in Istanbul memorable and I do hope that we will have the pleasure of welcoming you back to our hotel on a future visit to this lovely city! Sincerely, Fatma Kutlucan Guest Relations Manager

"Superb Customer Service"

5
15asmar, Tunisia 04/05/2022

The location at the center of everything, the customer service from the staff was superb. The attention to detail, from the arrival, to the great breakfast service. Special thanks to ERTAN whos was super professional, helpful and friendly. Also thank you to Abbas, Ismat, Hazal and Aysun for their kindness and professionnalisme. I felt welcomed and would love to stay there again

Fatma Kutlucan, Müşteri Hizmetleri / Ön Büro at The Marmara Taksim, responded to this review
Dear Asma R, Thank you very much for taking the time to write a review about your experience at The Marmara Taksim Hotel. I couldn't be happier knowing that my colleagues at the restaurant was able to make your stay even more memorable. We are grateful for your kind comments and look forward to welcoming you back in not too distant future. Sincerely, Fatma Kutlucan Guest Relations Manager

"Conceirge"

4
User 03/05/2022

We had a lovely stay for a week at Marmara hotel. I would to thank Conceirge Mr. Ahmet Guvenc for his recommendations & advice for tours in Istanbul. Hotel is very close to Taksim square & the lively Istanbul street, two landmarks of Istanbul. The area is very full of shops, restaurants & cafes. Thank you Mr. Ahmet Dr. Shahira

"Treat your self as a VIP"

5
Passenger28596137753, Washington DC, District of Columbia 25/04/2022

This is my second time staying in Marmara Hotel, Amazing hotel, Amazing staff, Amazing service and food and security, everything is GREAT. Special thanks to Fatma at the Guest Relations. Also a big thanks to Fatma at the house keeping. Thnx

Fatma Kutlucan, Müşteri Hizmetleri / Ön Büro at The Marmara Taksim, responded to this review
Dear Sam KC, Thank you very much for submitting a great review about your stay at The Marmara Taksim Hotel. I have passed on your positive feedback to my colleagues and all of us will be very happy to welcome you whenever you are back in Istanbul again. Sincerely, Fatma Kutlucan Guest Relations Manager

"Excellent Hotel, Perfect service, food, location and rooms"

5
User 24/04/2022

Great view, kind service and a huge breakfast buffet until 11.00 o'clock. Easy to be reached by both airport via the public shuttle bus for 52 TL, while a taxi costs more than 6 times as much. 5 min from the Bus station.

Fatma Kutlucan, Müşteri Hizmetleri / Ön Büro at The Marmara Taksim, responded to this review
Dear Rainer, We are grateful for your comments and the time taken to post them. We are glad you enjoyed your time with us and look forward to welcoming you back in not a too distant future at the Marmara Taksim Hotel. Sincerely, Fatma Kutlucan Guest Relations Manager

"Fantastic Stay!"

5
User 24/04/2022

I have free upgrade to the seaview. Staff very helpful although not very friendly (Turkish generally not friendly). Room is clean, location is very good!! Easy access to all public transportation - near the Taksim Square and food places/shops/subway. I had a great stay! will definitely stay here again if I revisit Istanbul!

Fatma Kutlucan, Müşteri Hizmetleri / Ön Büro at The Marmara Taksim, responded to this review
Dear Emmy, Thank you very much time for your kind comments regarding your stay at The Marmara Taksim Hotel. We do enjoy being in the heart of Istanbul and are happy you were able to take full advantage of it. We look forward to welcoming you back in our hotel when your travels bring you to Istanbul again. Sincerely, Fatma Kutlucan Guest Relations Manager

"recommendation"

5
User 23/04/2022

Hotel Marmara Taksim! Amazing hotel amazing location the hotel staff were courteous. We asked for high floor and we got it There is excellent breakfast. I'm whiting to the next time that I will come Thank you so much

Fatma Kutlucan, Müşteri Hizmetleri / Ön Büro at The Marmara Taksim, responded to this review
Dear Yuval, Thank you for taking time to write a review about your stay in our hotel! We are happy to know that you enjoyed your time with us and looking forward to greeting you again in a near future! Best Regards, Fatma Kutlucan Guest Relations Manager

"Short Visit @ Marmara Taksim"

4
Alaa R, Cairo, Egypt 23/04/2022

Great location, public area well kept, very nice breakfast. Kitchenette (Nice Restaurant Chain) & Starbucks conveniently located in the same building near the entrance if needed. Furniture in rooms need maintenance especially the broken wood sofa and chipped surfaces.

Fatma Kutlucan, Müşteri Hizmetleri / Ön Büro at The Marmara Taksim, responded to this review
Dear Alaa R , Thank you for taking the time to post such a positive review about your stay at The Marmara Taksim Hotel. We are happy to hear that you enjoyed your time with us and were able to take advantage of our services. Your constructive feedback has been noted and shared with the relevant department manager and will be used for improvement of our services. We look forward to welcoming you back in the near future, Sincerely, Fatma Kutlucan Guest Relations Manager

"Highly recommended hotel!"

5
User 22/04/2022

We really enjoyed the hotel. Its location is perfect and close to everything. The staff is very helpful and pleasant. Cozy and clean rooms. On our next trip to Istanbul, we will return to this hotel for sure.

"Great location, rooms could be bigger"

4
User 17/04/2022

The hotel is located in the Taksim Square where all the crowds are, we paid for an upgraded room with a beautiful view of the Phosphorus Sea. The room however was very small and it was very hard to walk around with a few pieces of luggage laying around. They had 3-4 hotel personnel around the entrance at any given hour. Would stay there again if they can provide us with a bigger room.

Fatma Kutlucan, Müşteri Hizmetleri / Ön Büro at The Marmara Taksim, responded to this review
Dear SavyTraveler2022, Thank you for taking time to write a feedback about your stay in The Marmara Taksim! We are glad to know that you enjoyed the location and view. We are sorry for all the inconveniences caused and looking forward to make up to you during your next visit! Best Regards, Fatma Kutlucan Guest Relations Manager

"Thé Marmara taksim"

5
User 16/04/2022

stay in marmara takism by the way it's not our first time but it's always a pleasure and a satisfaction to find the best and warmest team and to have the best stay thank you. especially for Mrs FATMA and Mr ERTAN.

Fatma Kutlucan, Müşteri Hizmetleri / Ön Büro at The Marmara Taksim, responded to this review
Dear 769nawalb, I wish to thank you for taking the time to write such a great review about your experience at The Marmara Taksim Hotel! We couldn't be happier knowing that you enjoyed your time with us .My colleague Ertan and I want to thank you personally for your kind words and all of us here look forward to welcoming you back in not too distant future. Sincerely, Fatma Kutlucan Guest Relations Manager

"18 day stay for dental services"

5
User 14/04/2022

The staff and room was wonderful ! Beautiful Taksim Turkey. Their concierge was the best with great recommendations for food and tourism. Breakfast and the restaurant is one of the best. Great food and service. Housekeeping was wonderful with their clean room and facilitating anything we needed! Thank you for a wonderful stay.

Fatma Kutlucan, Müşteri Hizmetleri / Ön Büro at The Marmara Taksim, responded to this review
Dear DeborahsV7678AN, First of all, thank you for taking the time to submit a review about your experience at The Marmara Taksim Hotel. We are very pleased to hear that you enjoyed your stay with us and we will be more than happy to welcome you again in not too distant future. Sincerely, Fatma Kutlucan Guest Relations Manager

"Not worth the money"

3
User 13/04/2022

The hotel offers a convenient location for business and travel. However, for the same price I have stayed in better hotels, close by. The price of this hotel is luxury and it is not a luxury hotel. I was very disappointed with the room size and after moving rooms twice (due to street music noise) although a wonderful view - absolutely no comparison to the Hilton Bosphorus. In fact, I could have stayed at the Ramada, Nippon or Point Hotel, down the road (for some of them half the price) and had the same size and standard of room. The hotel staff were great - polite and very helpful, but in short the Marmara hotel is not worth the price at all.

Fatma Kutlucan, Müşteri Hizmetleri / Ön Büro at The Marmara Taksim, responded to this review
Dear melml5690GT, First of all, I would like to thank you for taking the time to share your comments with us. I would like to apologize for your stay not meeting your expectations, and please kindly be advised that all your comments have been addressed accordingly. Thank you once again for your criticism, and hoping to have another occasion to welcome you back. Sincerely, Fatma Kutlucan Guest Relations Manager

"The Marmra Taksim very good Hotel."

5
User 12/04/2022

Ertan he is a pleasant and kind person, gave us excellent service with an outstanding experience from all he's hart . Thank you very much we will be happy to come back and receive the dedicated service again ❤️

Fatma Kutlucan, Müşteri Hizmetleri / Ön Büro at The Marmara Taksim, responded to this review
Dear G4534FA_ , Thank you very much for taking the time to write a review about your experience at The Marmara Taksim Hotel. I couldn't be happier knowing that my colleague Ertan at the restaurant was able to make your stay even more memorable. We are grateful for your kind comments and look forward to welcoming you back in not too distant future. Sincerely, Fatma Kutlucan Guest Relations Manager

"Luxury in a great location"

5
User 12/04/2022

The hotel is what you can expect from a 5 starts hotel. From the moment you enter, the decoration tells you you are in a special place. The staff is helpful and attentive. The rooms are nicely finished with functional appliances and a fruit basket. Ours wasn't specially big but if had a great view over the Bosphore, the Topkapi palace and the Great and Blue mosques. The Italian shower had marble walls. The hotel has a great gym for those that can find the time to use it. The breakfast features an amazing variety of food: multiple salads, a great choice of salty dishes and obviously the classic ones of the continental breakfast. You will need to stay longer than a week if you want to try it all and are a bit reasonable when dealing with food. The hotel is very well located at a walking distance of great restaurants and other tourist attractions. Definitely we know where to stay the next time back in Istanbul.

Fatma Kutlucan, Müşteri Hizmetleri / Ön Büro at The Marmara Taksim, responded to this review
Dear Rafa-JBond-007, On behalf of The Marmara Taksim team, I would like to express our gratitude for your kind comments about our property and the staff, which makes our work worthwhile. We are very happy to offer our guests the best location in the city and are glad you were able to take advantage of all the attractions nearby. We look forward to welcoming you back at The Marmara Taksim Hotel and wish you happy travels in the meantime! Sincerely, Fatma Kutlucan Guest Relations Manager

"mr"

5
User 10/04/2022

Central hotel, close to everything, clean good breakfast courteous and professional staff Comfortable bed Stunning view, choose side of the sea vggdgjnhh hgghg hgfghj hffffgghģhhhhhwjwjwjwsjshshshshwhwhshshsshssjwjwjwhhwwjwwjwhwhwh2h2hehehehehehbeheehehehehenbeeheh

Fatma Kutlucan, Müşteri Hizmetleri / Ön Büro at The Marmara Taksim, responded to this review
Dear Ymordech, Thank you very much for your great review of The Marmara Taksim Hotel. We are very happy that you enjoyed your stay with us and look forward to welcoming you back again in the near future! Sincerely, Fatma Kutlucan Guest Relations Manager

"Upgraded room with a stunning view"

5
User 08/04/2022

This hotel is centrally located and has good amenities. I had booked a room with a view of the Bosphorus but I was fortunate enough to be upgraded to a club room on the 19th floor with an absolutely stunning view. All the staff were friendly and helpful - the service was first rate. The buffet breakfast was of good quality and offered a comprehensive choice of food. The only downside is that the rooms tend to be on the small side for an upmarket hotel. Nevertheless I will definitely stay here again when next in Istanbul.

Fatma Kutlucan, Müşteri Hizmetleri / Ön Büro at The Marmara Taksim, responded to this review
Dear Purplewearer72, I wish to thank you for taking the time to write a review about your recent experience at The Marmara Taksim Hotel! We are very happy that you keep choosing our hotel for your accommodation in Istanbul and that you enjoy your time with us. We hope it won't be long before we have a chance to welcome you back in our lovely city. Sincerely, Fatma Kutlucan Guest Relations Manager

"Excellent Hotel with kind and professional staff"

5
User 06/04/2022

Special thanks to all The marmara Taksim staff especially to Ertan for his professionalism, kind attitude in each breakfast. Year after year we recognize that the first thing that make us return to this hotel is the kindness of his workers. Many thanks Ertan and keep going See you soon

Fatma Kutlucan, Müşteri Hizmetleri / Ön Büro at The Marmara Taksim, responded to this review
Dear Rim T, Thank you for taking time to write a review about your stay in our hotel! We are happy to know that you enjoyed your time with us and our colleagues helped to make it even more memorable! We are looking forward to greeting you again! Best Regards , Fatma Kutlucan Guest Relations Manager

"its best hotel"

5
User 06/04/2022

the hotel was a wonderful and comfortable hotel and the staff were amazing location, and the place was perfect, food and quality were so high, the location was the best in front of Taksim Square, Istanbul, it's very close to all services may be needed like (metro) and closed to BUs track as well. food is very delicious as breakfast

Fatma Kutlucan, Müşteri Hizmetleri / Ön Büro at The Marmara Taksim, responded to this review
Dear 60nedald, I wish to thank you for the time taken to write a review about your recent experience at The Marmara Taksim Hotel. We are delighted to know that you enjoyed your time with us and that you were able to take advantage of our perfect location in the heart of the city. We hope it won't be long before we have a chance to welcome you back. Sincerely, Fatma Kutlucan Guest Relations Manager

"Hotel reviews"

2
User 05/04/2022

The hotel does not have a range of basic services such as slippers, conditioner shampoo, toothpaste and toothbrush, and has been served for a long time upon request. If the room was cleaned, the basic facilities such as water and towels could not be charged. The service was so poor that on the second day I had to protest to the reception and after two days the towels were charged in our room. There was no spoon on the breakfast table, it is interesting that there is sugar but it is not a spoon !!! Sugar + tea = Ok where is spoon ?!! Staff do not even know the difference between a teaspoon and a jamspoon Unfortunately, these problems are very very bad in a 5-star hotel.

Fatma Kutlucan, Müşteri Hizmetleri / Ön Büro at The Marmara Taksim, responded to this review
Dear 148sahare, Thank you for taking the time to share your feedback. I am sad to learn that your stay at The Marmara Taksim Hotel did not fulfill your expectations. Your constructive feedback has been noted and shared with the team and will be used for improvement of our services. We look forward to welcoming you in the near future. Sincerely, Fatma Kutlucan Guest Relations Manager

"6/10"

3
User 02/04/2022

The hotel is not bad. It's location is close to the centre of istanbul, and close to the public transportation. The breakfast was good. The room was small, and the service wasn't good enough. My room was at floor 2, so the view was bad .

Fatma Kutlucan, Müşteri Hizmetleri / Ön Büro at The Marmara Taksim, responded to this review
Dear 123sadiqk ,First of all, I would like to thank you for taking the time to share your comments with us. I would like to apologize for your stay not meeting your expectations, and please kindly be advised that all your comments have been addressed accordingly. Thank you once again for your criticism, and hoping to have another occasion to welcome you back at The Marmara Taksim Hotel. Best Regards, Fatma Kutlucan Guest Relations Manager

"very bad behavior"

2
User 01/04/2022

The reception was very bad, the room was not ready when I arrived and I waited for more than an hour even though I arrived at the hotel after the check-in time And also the rooms should be renovated. I asked for king bed and they gave me two connecting beds

"Pleasement"

5
User 31/03/2022

I have stayed at Hilton Hotel many times, this time I preferred The Marmara Taksim Hotel, specially Mr Ertan now is a reason why I will prefer The Marmara Hotel. I will thank everyone for their service especially Abbas and Ismet

"Gratitude"

5
T6209KTmohammadb, Iran 30/03/2022

The hotel is very good in all respects. The cleanliness and behavior of the staff was excellent. The hotel location was great for access to attractions and the metro. I have stayed in this hotel twice and each time for ten days and I will definitely choose this hotel for my next trips to Istanbul. Bosphorus suites are great!

"Very Good Hotel"

4
User 30/03/2022

Our stay at The Marmara Taksim Hotel was pleasant. And we had very good stay. At hotel everything was ok for couples, families, friends or solo travelers. The Marmara Taksim Hotel has a very good location.

"Fantastic stay"

5
xguelnurx, Malmo, Sweden 30/03/2022

We had a fantastic stay at the Marmora hotel. The staff at the hotel is very service minded, kind and helpful. Hotel rooms are comfortable and clean. The location of the hotel is just great. We will definitely come back and choose the Marmara for our next trip to Istanbul.

"bad services"

1
User 18/03/2022

The services are very bad and there is no value for the guests after booking and most of the rooms are bad. One of the defects of the rooms is the entry of air from the window, knowing that the window is closed, and the prices of food and drinks are very high, noting that the hotel is five stars

"Great experience "

4
AhmedEltahlawy, Dubai, United Arab Emirates 14/03/2022

In general the hotel is amazing worth the money however it's way expensive but the service and the location are great, the rooms were small but the bosphorus view was awesome, in general I will recommend but the only negative part was the attitude of the restaurant staff, in general they will give you what you need but they are not hospitable and you will not feel welcomed if you requested anything during the breakfast, the breakfast buffet was amazing don't miss it for sure. In general and overall the experience were great and regarding the attitude part its normal to feel it around in Turkey so it's not an issue you adapt to the country culture and try to det the best of it and enjoy each moment.

"Soo bad"

1
mumindmrci, Istanbul, Turkey 24/02/2022

First of all, the quality of my employees is very bad, the security is disrespectful. City noise can be heard clearly from the room on the 19th floor, the sound of horns, human voices, the insulation of the rooms is bad, the wind breeze enters through the windows. In my opinion, a hotel that should not be stayed does not deserve the price they charge per night.

"The marmara taksim"

5
User 08/02/2022

We had a great experience, the breakfast service was great and very accomodating to our needs, our waiters Abbas and Ertan gave amazing service. The place is very clean and the breakfast was delicious I really recommend it!

"اسطنبول"

5
User 27/01/2022

Excellent service, i was complimented with free rich coffee by nice Ertan The hotel is located at the center of Takasim with an amazing view if the square I always come to this hotel, and i recommend it to everybody

"Amazing staff, great location, fantastic views"

5
User 11/01/2022

The staff at this hotel go over and beyond to serve and please. - Selcuk Bey at the restaurant was a great and gracious host - Ridwan at breakfast was kind, provided amazing service - Cena, housekeeping was welcoming, helpful and kind - Tugay, Front desk night shift was helpful, kind and hospitable - Ibrahim, bellman was very attentive and helpful The location is close to all amenities, shopping, restaurants, historical places, and water. The sea views have fantastic views The breakfast is full, complete, and appetizing

"Beautiful experience"

5
User 09/01/2022

Had a great experience at marmara. Very professional, very clean.. the staff also spoke in english which was helpful for us. Overall it was a great experience. When traveling back to istanbul we will be visiting again.

Fatma Kutlucan, Müşteri Hizmetleri / Ön Büro at The Marmara Taksim, responded to this review
Dear Nourzeidan93, Thank you very much for taking the time to write this nice review about your recent stay at The Marmara Taksim Hotel. We appreciate your kind comments and hope it won't be long before we have a chance to welcome you back in our lovely city! Best Regards, Fatma Kutlucan Guest Relations Manager

"Great experience"

5
User 06/01/2022

I had great experience at the marmara taksim. it's amazing location perfect food and great staff. Mr Abbas, Aysun, Ismet and the whole friendly team at the Resturant. Every morning they take care of my family. recommend this hotel for sure!

Fatma Kutlucan, Müşteri Hizmetleri / Ön Büro at The Marmara Taksim, responded to this review
Dear Remar2022, Thank you very much for taking the time to write a review about your experience at The Marmara Taksim Hotel. I couldn't be happier knowing that my colleagues at the restaurant was able to make your stay even more memorable. We are grateful for your kind comments and look forward to welcoming you back in not too distant future. Best Regards, Fatma Kutlucan Guest Relations Manager

"Excellent"

5
User 04/01/2022

Very good service excellent staff at the morning buffet especially abbas, kadir, ismet,ausm they are the best Room service responds quickly Over all great hotel but the prices are very high I wish if there is. Good rates for large families .

Fatma Kutlucan, Müşteri Hizmetleri / Ön Büro at The Marmara Taksim, responded to this review
Dear M A, I wish to thank you for taking the time to write a wonderful review about your experience at The Marmara Taksim Hotel. We are delighted that you choose our hotel on your trip to Istanbul and we hope to continue being your home here. We appreciate your kinds words addressed to our colleagues Abbas, Kadir, İsmet, Aysun and all of us here look forward to welcoming you back in not too distant future. Sincerely, Fatma Kutlucan Guest Relations Manager

"Super nice front desk man."

5
User 31/12/2021

Cuneyt gurel really gave us a nice upgrade. Very friendly man! Made my day :-) vacation start is important. So wanne thank him and the staff for a super start of our vacation. Nothing really more to add.

Fatma Kutlucan, Müşteri Hizmetleri / Ön Büro at The Marmara Taksim, responded to this review
Dear L2860ACmuratk, I wish to thank you for taking the time to write a wonderful review about your experience at The Marmara Taksim Hotel. We are delighted that you choose our hotel on your trip to Istanbul and we hope to continue being your home here. We appreciate your kinds words addressed to our colleague Cüneyt and all of us here look forward to welcoming you back in not too distant future. Best Regards, Fatma Kutlucan Guest Relations Manager

"Loved it!"

5
User 29/12/2021

Absolutely loved our stay at Marmara! We stayed about 8 nights at the hotel and everything was phenomenal, from the rooms to breakfast to the staff and the hospitality they displayed. Special appreciation to Fatma Navruz, the guest relations manager who went out of her way to accommodate us. One thing worth mentioning is their breakfast staff especially Ismet, Abbas, Aysun and Kadir who were so hospitable, kind and welcoming that they made our stay extra special! We will definitely visit again and when we do come to Turkey, we know where we will be staying! Iqbal and Shazbeen

Fatma Kutlucan, Müşteri Hizmetleri / Ön Büro at The Marmara Taksim, responded to this review
Dear Shazbeeni, I wish to thank you for taking the time to write such a wonderful review about your recent experience at The Marmara Taksim Hotel. We are delighted that you enjoyed your time with us and we appreciate all your praise regarding our excellent team members. We are always happy to be of service to guests as special as you and we hope it won't be long before we have a chance to welcome you back in our lovely city! Sincerely, Fatma Kutlucan Guest Relations Manager

"Perfect"

5
User 28/12/2021

Thanks to Abbas and Aysun . Everything was perfect. Great people et Nice food It was excellent. I reccomanded Abbas and Aysun it was a vert good service et i enjoy the adana kebab Abbas and aysun were Helpful, and welcoming Thank you

"Marmara taksim"

5
nmk_bh, Al Muharraq, Bahrain 27/12/2021

We always stay at this hotel, friendly staff , great service (abbas aysum ismet) great service very friendly .. the hotel is fancy, clean and safe , great location at the beginning Of the taksim square, not in the middle of the mess.

"Mr.Ali Suleman"

5
User 04/12/2021

Great hotel with a wonderful staff and ease of access to the main tourist spots, great amenities, good food and over all amazing experience. Will recommend a stay here to anyone who is looking to visit istanbul to explore and at the same time enjoy some quiet time in a relaxing atmosphere.

"Good experience"

5
meirlevi30, Petah Tiqwa, Israel 29/11/2021

Very good experience Good service, everything was clean. Good food Very kind and good behaviour of all the workers at the hotel. It was very enjoyable trip to Istanbul. The bathroom and the bathtub was clean

"Fatma made our stay comfortable and enjoyable"

5
Sherpa02116407524, Israel 27/11/2021

My daughter and I came for 8 nights to the Marmara Taxim Hotel . Fatma was helpful and called us every day to make sure we have all we need. The hotel has a great location, clean , polite staff and great breakfast. Hair dresser is adorable . We enjoyed every minute! Thank you Fatma!

"Poor check-in, small rooms but great facilities and location"

4
Mikeypix, London, United Kingdom 26/11/2021

Check in was terrible, service was slow and the staff weren't that friendly and people were being served out of order. It was a little chaotic. Also, for the price the rooms were very, very small. However the facilities are great, especially the gym and hamam. Breakfast was also very good too. We booked the hotel because of the location, and it was spot on! Great for transport links from Taksim square metro station on our doorstep and adjacent to İstiklal Avenue for shopping. It was also very close to lots of bars and clubs.

"Good location"

4
User 21/11/2021

Very close to the action. Only issue we encountered was the check in staff. Very rude no customer service. Like if they were doing a favor checking us in. Checkout in the morning had a 45 min cue. I had a flight to catch and was getting late but no other checkout option other than staying in the line and wait. Room was compact but very nice n clean with all the bells n whistles. Enjoyed the stay.

"Excellent place to stay in Istanbul"

5
User 20/11/2021

Stayed for 3 nights in a tour and enjoyed it very much. Modern, clean, and comfortable room with a great view from the 17th floor. Very modern bathroom with wonderful shower. Great service and plentiful breakfast. Highly recommend.

"Guess the best place to stay on E-Instanbul part"

5
User 18/11/2021

What I want to say is just that I'm more then happy with everything: unbelievable view from room window (even I sent to my family photo saying that this is NOT TV, but real window))). Good service level from the staff and VERYYYYYYY convenient location - you can reach around 10 sightseeing thing with max 30 min walk. So, I'm happy

"Relaxed stay during the participation of the 43rd Istanbul Marathon!"

5
User 16/11/2021

Very friendly and courteous hotel staff. The hotel and rooms are spacious and very clean, with a great view over the Taksim Place. The hotel is located in the heart of Taksim Place. For the Istanbul Marathon, which takes place annually in November, the runners are picked up directly in front of the hotel in buses that go to the starting point. Very good and many training possibilities in the hotel's own fitness centre. Sauna, steam bath and Turkish bath with relaxing room provide appropriate relaxing opportunities after training. Very varied and international breakfast buffet. It was not my last visit...

"Thanks"

4
User 31/10/2021

I have traveled to Istanbul several time . This hotel was excellent in terms of location. It had excellent quality and service, and the staff was very polite, responsible and kind.Mr Ertan is great . It has a Turkish bath pool, a gym and a beauty salon . I'd like to choose this hotel again

"Nice dinner if you want to escape the chaos of Taksim Square! "

4
User 31/10/2021

I just came for dinner. I was not staying at the hotel. I was staying nearby and came down to Taksim Square which was so chaotic. I wanted somewhere calm if pricey where I could eat. Laid back, nice vibe Sunday evening. Nice view from the window overlooking the square. Clean. Simple but nice menu mainly consisting of Western dishes but there were some Turkish options. I had the salmon and avocado salad with a ginger ale. The salad was delicious. Loved the dressing. Light and perfect for a late evening meal. Nice hotel. Fast wifi. My mark down and this is not against the restaurant staff who were lovely but the security and reception staff. I can understand the need for security but my god you would think it was the king's mansion! To use wifi if you are not staying at the hotel requires you to have your passport with you and register at the desk! Joke. Other than that, it was nice!

"The Marmara Taksim"

3
jassim2019, Miami Beach, Florida 28/10/2021

The Marmara Taksim location is very good because its near the Taksim square where all the shopping area and restaurants but the bad thing about it when i was staying on the 5th floor i can still listen to the ambulance sirens and the police sirens which did make it easy for me to sleep.as for the breakfast i had breakfast only 1 time because of the experience that happened to me when i was sitting on the table having my breakfast the waitress came to me and asked me for my room number then she left and came back again asking if this is your name and i told her yes thats my name and thats my room number she left and came back again the third time with the manager and he told me that you booked your room without breakfast i told him yeah i know that and i have a deposit of 1000 Lira for breakfast and room service when i checked in yesterday he said ok so they both went and he came back again telling me i called the reception and it will be deducted from your deposit i told him yeah thats why there is a deposit i know that its just you made a big deal in the morning and disturbing me thats not how a manager and a waitress should treat the hotel guests they should be given classes on how to talk English and how to talk to guests and to always have a smile on the face as well as having manners not to disturb them while eating. I called the concierge to arrange a ferry bout cruise on the Bosfourus after when he called me i told him i cant make it because i was not feeling well and the price was over rated 730 lira for a cruise on the Bosfourus while i got it for 40 lira when i went to Ortkoy any ways he started shouting with a very loud voice at me on the phone when you didnt tell me to cancel? and he kept repeating it 3 times i closed the phone because that was realy disrespectful .Ok the good thing about this hotel they have the best chicken ceaser sald so i recommend it the room cleaning was good the Lundry was good the view of Taksim square from my room was great.

"100% satisfied"

5
User 14/10/2021

We stayed on this hotel for 5 days, it was a great experience and i'll definitely choose this hotel for next time. Pretty clean and organized , the staff were awesome especially Mr.Ertan. Very responsible and kind.

"Marmara Taksim"

4
prsrz, Turkey 12/10/2021

This our second stay in this hotel, our first stay was before COVID pandemic. The hotel has the superb view. It is located in the walking distance of the shops, restaurants and historic sites. The only problem is with the size of the rooms. The rooms are really tiny. Yet I have to mention that the staff are really polite and professional, and the hotel is really clean. All in all i think we would choose the same hotel next time we visit Istanbul, but we would go the extra mile to make sure we get a proper size room in our next stay.

"Marmara Taksim"

4
martink844, nairobi 11/10/2021

Superb location along Taksim Square with easy access to the Istiklal caddesi street (great for shopping). When at the hotel, do ask for the upper rooms with the view of the Bosphorus..Amazing. Finally, the staff were great: very polite and helpful...Definitely try it if you are in Istanbul..

"Value for money"

5
Muhammad961, Islamabad Capital Territory, Pakistan 06/10/2021

Best place to stay at taksim square. Recommended strongly. Hotel is neat and clean, breakfast is also worth it. I would really rate this best hotel as compare to other hotel on taksim. Lastly metro is few steps from hotel.

"Marmara Taksim staffs"

5
254talala, Boston, Massachusetts 03/10/2021

The staff were very professional and went the extra mile to make our stay enjoyable. The dinning room staffs were excellent and paid attention to detail especially Abbas Aysun was very helpful ,courteous, and professional. Abbas made sure we had our breakfast done on time

"5 stars ⭐️ ⭐️⭐️⭐️⭐️"

5
User 02/10/2021

Just arrive yesterday at the hotel after a long flight. Very nice hotel and staff and I want to thanks Ibrahim the supervisor of reception for his very welcoming way. I recomend this hotel, i come every year and i ll keep coming.

"The Marmara Club Lounge - Ertan"

4
User 23/09/2021

Lovely hotel, very comfortable rooms. Reception is extremely welcoming. Mr Ertan both at the restaurant and club lounge provided us with exceptional customer service. He was very polite and respectful. He is a credit to the Marmara hotel.

":)"

5
Faridanoaman, Cairo, Egypt 21/09/2021

Hotel with great services, I am so happy during my stay here.. not to forget to thank MR. Ertan for his hospitality and kind heart. Çok teşekkürler türkiye :) Muazzam bir otelde kaldım çok memnunum. .

"H. Nazari"

5
User 21/09/2021

Hotel services and staff are excellent especially breakfast with great supervision by Mr Ertan. I recommend this 5 star Hotel to people expecting top quality services. Mr. Koray as head concierge was a great manager.

"Great Hotel"

5
User 16/09/2021

Great and clean rooms, nice personal, allways ready to help, good room and valet service Very central location but alittle bit loud Nice view from the open air pool Very good security All that for fair price

"Review for The Marmara Hotel"

5
User 16/09/2021

First, let me start by thanking Mr.Ertan for his great hospitality during our trip. And thanks to all the team in the hotel. Of course next time we will book with the same hotel, and we advise anyone who want to visit Istanbul, must to reserve at The Marmara Hotel. Thank you Enaam Badawi -Jordan enaambadawi1@gmail.com

"Excellent"

5
behzadafradi, Tehran, Iran 14/09/2021

Any think's was very excellent…. SPA and turkish Hammum and it's operator mis Asrini was very well….. breakfast and food was good and my room's evry day was cleaning….. best waves of bosfor and city….

"Marmara hotel Istanbul taksim"

5
User 14/09/2021

I really enjoyed the place .. specially the food and breakfast. They have good staff, I've been there three times and everyone were nice. I got the server his name was Ertan and he gave us always good service with passion and respect .. maramara did a great job by having these staff like Ertan. I'm happy with this hotel, food and service .

"An overall pleasant experience at the marmara taksim"

4
User 13/09/2021

This was my fourth visit to Istanbul, but IMO my best choice of hotels so far. Its really all about location, location, location.. We enjoyed our stay at the marmara taksim Hotel , with its location being the best in the city in my opinion, directly over the taksim Square, so you can stay out as late as you want without worries of how to get back to your hotel or having to carry shopping bags from Istiklal St. shops all day, plus you only have to cross the street to get to the taksim metro station, which made your transportation there much easier. The hotel is overlooking the bosphorus with a magnificent view. Clean rooms, and friendly-ish staff. I stayed in a deluxe room with a bosphorus view as some reviews advised to stay away from the corner rooms. A downside was having to pay a refundable 100$ as insurance for any extra charges upon check-in, as this is not regularly asked for by other hotels and being abroad you bring the money you think will be just enough for your trip and expenditures.

"The marmara taksim"

5
User 07/09/2021

Thank you the Marmara Taksim. The service was very good, special thanks to Fatima who took care of my stay. The call center is amazing, they handle all requests professionally. I would advise to book rooms that are not on main street-taksim as for light sleepers this might be an issue since the street is very active till late at night.

"In general it was an excellent stay"

4
User 06/09/2021

n general it was an excellent stay The location and services are very special, which made me adopt this hotel more than two years ago Really a special place in every way. Location, cleanliness, arrangement, services, working people and much more I highly recommend it

"Always a fantastic experience.."

5
bethencourtrodrigues, Lisbon, Portugal 06/09/2021

We always come to Marmara Taksim for several reasons: the location is excellent, breakfast is a gourmet act and all the staff is very helpful and friendly. The rooms are very nice and the view is amazing..I would like to mention Mr Kamal at the reservations who is a real gentleman! Many thanks from Portugal

"Best hotel in Istanbul!"

5
George E, Beirut, Lebanon 01/09/2021

I would definitely recommend this hotel to my friends/ family. The staff were very friendly, the breakfast was yummy but the menu never changes after a week the food we were eating was repetitive. The size of the room was okay but the view we had was breathtaking! the beds were comfy, and the cleaning service was good (daily).The area is IDEAL, close to all shops and restaurants in the taksim area 4-8 mins walking only! It had a gym and a pool but we didn't remember to go check them out..

"Nice hotel but can be better"

4
User 14/08/2021

It's not our first time to stay in The Marmara Taksim. We stayed there back in 2009, it was way better then. The effect of Covid-19 maybe caused that as the breakfast buffet didn't have that much variety and we had to wait at some times to be served. We wouldn't have liked the breakfast experience if it wasn't for Mr.Ertan who was one of the restaurant servers, he really took care of all our needs and made our breakfast experience way better. Special thanks to him. Also, in the end we did enjoy our stay but I believe it can be better.

"Don't use mask and COVID restriction"

1
AAP0000, Milan, Italy 13/08/2021

this is definitely not a 5 star hotel. almost 3. there are many things to improve, especially staff training. in this hotel during COVID time many people DONT use the mask. and the staff doesn't say anything to the guests. we pointed out to the manager the situation and he said he can't do anything! there is a law !!! everything is chaotic and confusing. the corner rooms are very small! Care attention

"Bad behavior of receptionist"

1
User 28/07/2021

Bad behavior of receptionist And not guiding us well. We are satisfied with other things during our stay in this hotel. Please check this matter in order not to down grade your hotel rate. ……….,,,,,,,,

"Everything was perfect during my stay "

5
Adventure38050354165, Abu Dhabi, United Arab Emirates 27/07/2021

One of the best hotels in Istanbul location is best and staff friendly and they are speaking English very good food was very nice and the rooms with amazing view and very close to the taqsuim roadi think if I went to Istanbul I will visiting them again

"Thank you ERDI IREM at the reception for good costumer service."

4
N965N, Kuwait City, Kuwait 17/07/2021

I visited Marmara hotel during the pandemic of corona virus. 1-The protocols and hygiene is very high and impressive 2-Clean rooms/bathrooms and comfortable beds. 3-I didn't try their food but they have room service and restaurant 4-I would like to thank ERDI IREM at the reception for a great costumer service, he was very helpful and kind.

"SUPER RUDE STAFF!!"

1
User 15/04/2021

My friend and I had a reservation at the hotel. As I was late my friend had arrived earlier at the hotel and thought that I had already checked in. Whilst, I was on my way to the hotel. In the meantime, he asked the security staff for help to find a wash room as he was feeling bad. Security staff asked him to come to reception first. He went to the reception and was told to provide a room number cos they can't allow a guest to use the wash room regarding COVID 19 measures without telling the room number. As he hadn't known that I didn't come yet he could NOT tell them the number and was constantly trying to reach me out. Therefore, the security staff started using inappropriate language towards him, swearing at him. (my friend understands Turkish a little) Afterwards, they literally TROW HIM AWAY from the hotel. HIT him at his back. For what ?! Not giving the room number. I am really shocked by the circumstances. How the hell is that possible at a 5 star hotel ? Management if you ever read the comments can you explain the behavior of your super qualified staff ? We immediately canceled the reservation and would NEVER NEVER suggest you to come to the hotel at any purpose.

Fatma Kutlucan, Müşteri Hizmetleri / Ön Büro at The Marmara Taksim, responded to this review
Dear Mr.Danylo, First of all i would like to thank you for choosing The Marmara Taksim during your visit to Istanbul and for taking the time to share your feedback with us via this platform. It's a pity that your friend had to leave our hotel with bitter feelings. Due to Covid 19 and some security reasons the hotel management is not allowing people who are not staying in the hotel or related to a hotel guest. In order to confirm this information our security attendent steer your friend to reception. While the receptionist taking care of another guest, your friend interrupted the conversation and complained about the process. He has been informed by the receptionist as you mentioned above and he did not give a room number or a name. He left the reception temperamentally and go the entrance of the hotel . According to the information we had your friend used an inappropriate language towards our security attendent and been taken out from the hotel. Most importantly our Security Manager is taking every complaint seriously and he has re-emphasize the importance of guest contentment to his whole team. However, if you do have another trip to Istanbul anytime soon and would like to stay with us again in the heart of the city, please do let me know and I will make sure you have an enjoyable experience with us. Özgür Mete Altay, Rooms Division Manager

"such a professional hotel"

5
User 16/01/2021

Last year september 2019 I was in Istanbul but I didn't stay here I had booked some other hotel but I had an exam in this wonderful hotel, so I decided that last night of my visit I should spend here. And it was amazing. the staff were very attentive and caring. Location is perfect. and the view from top is amazing. I would for sure stay there a second time if one day I decide to visit Istanbul again.

"*** LOCATION - LOCATION - LOCATION ***"

5
soigal, Indialantic, FL 02/12/2020

This was our second stay at The Marmara Taksim hotel within the past year or so, this time with our daughter. The hotel has taken many sanitizing Covid-19 precautions within the rooms, restaurant, and through out the building. The location of the Marmara is great. All the shops and restaurants are right outside the hotel. Historic sites are only a few minutes away by taxi. Hats off to the evening concierge who gave us many tips on where and how to travel. The breakfast buffet was outstanding. Normally I don't mention names in my reviews, however, I'll make an exception. Ertan made us feel like special guests as he did with others during breakfast. He was outstanding, courteous, and polite. I highly recommend The Marmara Taksim.

Daria Sukhanova, Müşteri Hizmetleri / Ön Büro at The Marmara Taksim, responded to this review
Dear Soigal, Thank you for choosing The Marmara Taksim Hotel for you last trip to Istanbul and for taking your time to write a review about your stay! We are happy to know that you enjoyed your time and our colleagues helped to make it even more memorable! We are looking forward to greeting you again! Best Regards, Daria Sukhanova Guest Relations Executive

"Experience with the hotel"

3
SanaKKareem, Baghdad, Iraq 25/11/2020

Small rooms compared to the price paid. The staff are friendly yet you have to ask for more than once for something. They don't clean the rooms well. The location in front of the metro and Istiklal st. was the only advantage.

Daria Sukhanova, Müşteri Hizmetleri / Ön Büro at The Marmara Taksim, responded to this review
Dear SanaKKareem, Thank you for taking time to write a feedback about your stay in The Marmara Taksim! We are sorry for all the inconveniences caused and looking forward to make up to you during your next visit! Best Regards, Daria Sukhanova Guest Relations Executive

"Geminet "

5
bozo4747, Istanbul, Turkey 03/10/2020

I've been a regular customer to the Marmara hotel for years ... I love this hotel , its atmosphere which is obviously created by the marvelous people who work There .... I would like this time to congratulate two persons ; Ihlan Bey and Mürsel bey who really are exceptional people ; extremely professional and helpful , nice and welcoming ... thank you so much and I do wish you all the best , and all the best as well for this great landmark of Istanbul .

Daria Sukhanova, Müşteri Hizmetleri / Ön Büro at The Marmara Taksim, responded to this review
Dear V Yildiz, Thank you for taking your time to write your comment about your stay in The Marmara Taksim Hotel! We couldn't be more happy to learn that you enjoy your time here and looking forward to greeting you again and again! Best Regards, Daria Sukhanova Guest Relations Executive

"Arab-only hotel"

3
User 29/09/2020

The hotel itself is nice .. good and clean rooms . Nice staff . Good housekeeping service. The only downfall is that the hotel caters to Arabs only .. it's a 100% Arab guest hotel ..they Congregate in-front of the hotel , making it hard for taxis to pick you up.. i went to the luxurious lobby to enjoy some tea only to find an Arab women laying down on the couch with her shoes off and picking at her feet which grossed me out .. the signs are in Arabic.. nothing against them .. it's just a tourist city so I think you should cater to all tourists not just one group but I think Arabs get a special discount or booking deal that's why they have taken over the hotel .. all in all it was an average experience .. I personally wouldn't stay there again because I didn't feel like I was in Istanbul , it felt like a little Saudi .. but you all enjoy your stay if you do visit ..

Daria Sukhanova, Müşteri Hizmetleri / Ön Büro at The Marmara Taksim, responded to this review
Dear Ali H, Thank you for your feedback! We are opened to guests from all over the world, and if you unfortunately didn't feel welcomed last time you visited our hotel, we would like to greet you in The Marmara Taksim Hotel again to show you all of our hospitality! Regards, Daria Sukhanova Guest Relations Executive

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.