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Best Western Citadel Hotel, Istanbul

4.5/5  - basé sur 489 notations.
Kennedy Caddesi Sahil Yolu No. 32, 34400, Istanbul, Turkey - See map

This full-service Istanbul, Turkey hotel overlooks the Marmara Sea and offers convenient access to the Topkapi Palace and the Karakoy Pier. Discover the superb customer service and amenities guests have come to expect while staying at the Best Western Citadel Hotel. Centrally located in Istanbul, Turkey, the hotel overlooks the Prince Islands and the Marmara Sea. Hotel guests will be within walking distance from the Dede Efendi art gallery, the Topkapi Palace and Gulhane Park. The Best Western Citadel Hotel offers well-appointed guest rooms, each featuring cable satellite television and high-speed Internet access. The hotel offers a complimentary full breakfast each morning as well as a coffee shop, restaurant and cocktail lounge, all on hotel premises. Other hotel amenities include a guest laundry, beauty/barber shop, a business center and meeting space accommodating up to 100 people. Hotel guests will be situated just minutes from the Old City Center, home of the Grand Bazaar. Guests who appreciate the arts will enjoy an evening performance at the Resat Nuri Theatre or the Akm Opera House. Other nearby attractions include the Florya Beach, the Veuefendi race track and the Luftu Kirdar Herkezi Kongre convention center. Make a reservation today and save at the Best Western Citadel Hotel! ***There is no elevator in the property, luggage assistance is available 24 Hour daily. Airport transfer fees . Istanbul Ataturk International Airport (IST) 25' (one way) Sabiha Gokcen International Airport (SAW) 70' (one way)

Best Western

Citadel Hotel

LABEL_ITINERAIRE

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Hotel advantages

  • Restaurant
    Restaurant
  • Air conditioning
    Air conditioning
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 485 guest reviews
NOTE ISSUED
Excellent
294
Very Good
144
Average
36
Poor
7
Terrible
4
REFER TO NOTICE
Business Business
48
Couples Couples
155
Family Family
145
Friends getaway Friends getaway
79
Solo travel Solo travel
25
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Cool Stay"

4
14/08/2018

We stayed in this hotel, right opposite the sea coast and enjoyed our stay. Staffs are polite and professional and the best part is the view of the sea from window of the hotel and the historic places are also close by from it. Overall a good stay.

"Fantastico "

5
13/08/2018

Staying in this fantastic hotel made our stay pleasant and comfortable. Staff friendly and attentive to every detail, always available. Careful and clean location. It enjoys a fantastic and relaxing panorama. Emiliano and Cristina from Rome.

"Excellent service"

5
16/07/2018

my family and i ,are very happy with service ,comfy beds ,delicious breakfast . Reception guy Niayzi give us On arrival room with sea view ,very friendly service :) Location of this hotel is walking distance to most tourist attractions

BWThePresidentHotel, Guest Relations Supervisor at Best Western Citadel Hotel, responded to this review
Dear Valued Guest Meerim Morrison, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “BW CITADEL HOTEL”. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. It has been an honor for us that you had a pleasant accommodation experience with us. We appreciate for taking your valuable time for your encouraging feedback about us and our services. We are delighted serving you and always look forward to your next arrival for new opportunities for serving you soon again. Sincerely Yours, Gökçe Nuho?lu (Mr) Guest Relations Supervisor

"Unbelievable Great Customer Service. Sea View with Best Breakfast, Lunch and Dinner"

5
01/07/2018

Sea front cute hotel with best customer service. Walking distance to 3 major tourist attractions. Blue Mosque, Hagia Sophia and Palace. Close to markets, Hop on Hop of city tour Buses, local city transport, tram and many restaurants. Our stay at this hotel will be our one of the best memories.

BWThePresidentHotel, Guest Relations Supervisor at Best Western Citadel Hotel, responded to this review
Dear Valued Guest Rajesh S, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “BW Plus THE PRESIDENT HOTEL”. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. It has been an honor for us that you had a pleasant accommodation experience with us. We appreciate for taking your valuable time for your encouraging sincere feedback about us and our services. We are delighted serving you and always look forward to your next arrival for new opportunities for serving you soon again. Sincerely Yours, Gökçe Nuho?lu (Ms) Guest Relations Supervisor

"Excellet hotel"

5
03/06/2018

I enjoyed staying at this hotel for the second time. I will miss this place and hope to come back soon. I like ambience and location of the hotel close to most of the historical places. Staff at the hotel very friendly

BWThePresidentHotel, Guest Relations Supervisor at Best Western Citadel Hotel, responded to this review
Dear Valued Guest Faranak Haghighi, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “ BW CITADEL HOTEL”. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. It has been an honor for us that you had a pleasant accommodation experience with us.We appreciate for taking your valuable time for your encouraging feedback about us and our services. We are delighted serving you and always look forward to your next arrival for new opportunities for serving you again. Sincerely Yours, Gökçe Nuho?lu (Ms) Guest Relations Supervisor

"Clean and Cozy hotel"

5
31/05/2018

I stayed at this hotel for 3 nights. It's a very pretty boutique hotel by the ocean. Since our room is a standard one, it's not large, but the room condition was very clean and well-setting. Bath room is very organized and done a proper cleaning every day. Shower water power and the drainage worked perfectly. Breakfast doesn't have a wide range of choices, but all ingredients were fresh and clean. We could healthy breakfast every morning. It takes us to reach the nearest tram station 10mins which were comfortable work. All staff were only gents and they were kind and keep good distance from the guests. Great to stay at this hotel.

BWThePresidentHotel, Guest Relations Supervisor at Best Western Citadel Hotel, responded to this review
Dear Valued Guest Yadamy, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “BW CITADEL HOTEL”. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. It has been an honor for us that you had a pleasant accommodation experience with us. We appreciate for taking your valuable time for your encouraging feedback about us and our services. We are delighted serving you and always look forward to your next arrival for new opportunities for serving you soon again. Sincerely Yours, Gökçe Nuho?lu (Mr) Guest Relations Supervisor

"Excellent hotel"

5
23/05/2018

We stayed there on vacation for 4 nights. The hotel is quite, clean and very comfortable. The location is perfect close to all attractive places in old city. We loved the room they gave us with sea view.. it was perfect. The breakfast was very delicious with a lot of varieties and some Turkish delights and cuisine. The staff was very friendly and helpful. The view from the hotel was awesome.. I guess everything was perfect and we really enjoyed our stay there. Naira

BWThePresidentHotel, Konuk ?li?kileri Müdürü at Best Western Citadel Hotel, responded to this review
Dear Valued Guest Naira, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “BW CITADEL HOTEL”. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. It has been an honor for us that you had a pleasant accommodation experience with us. We appreciate for taking your valuable time for your encouraging feedback about us and our services. We are delighted serving you and always look forward to your next arrival for new opportunities for serving you soon again. Sincerely Yours, Selami Ta?k?n (Mr) Guest Relations Manager

"Top"

5
21/05/2018

Very good and kind personal, very nice rooms and very nice location. The Breakfast was very delicious. The Hotel is next to the Marmara Sea, so you could have a nice view to it. I would come back anytime. ..................................................................................................................................................................................................................................................

BWThePresidentHotel, Guest Relations Supervisor at Best Western Citadel Hotel, responded to this review
Dear Valued Guest Cemil Yumruk, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “BW CITADEL HOTEL”. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. It has been an honor for us that you had a pleasant accommodation experience with us. We appreciate for taking your valuable time for your encouraging sincere feedback about us and our services. We are delighted serving you and always look forward to your next arrival for new opportunities for serving you soon again. Sincerely Yours, Gökçe Nuho?lu (Ms) Guest Relations Supervisor

"Short tourist visit to Istanbul in May 2018"

5
13/05/2018

This is a very attractive, well-run small hotel on the seafront of the Sea of Marmara and close (up a steepish hill) to the main tourist area of Sultanhamet. Very helpful and friendly staff (all of them), excellent breakfast and meals (food and service) in the Marmara Café of the hotel. The rooms are clean and well maintained and the bed comfortable. The hotel was quiet despite being on a quite busy road running alongside the coast - Kennedy Road. We had an excellent five nights here.

BWThePresidentHotel, Guest Relations Supervisor at Best Western Citadel Hotel, responded to this review
Dear Valued Guest Paul Jellings, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “BW CITADEL HOTEL”. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. It has been an honor for us that you had a pleasant accommodation experience with us. We appreciate for taking your valuable time for your encouraging feedback about us and our services. We are delighted serving you and always look forward to your next arrival for new opportunities for serving you soon again. Sincerely Yours, Gökçe Nuho?lu (Mr) Guest Relations Supervisor

"A room with a magnificent view"

5
12/05/2018

We first stayed at this hotel seven years ago and were delighted to see on our return, that there had been no major changes. Our room 105 overlooked the Sea of Marmara and had a balcony, where we could sit and watch the wildlife (birds and dolphins). The hotel is within walking distance of several of the major sights. Breakfast was excellent, with a wide choice of hot and cold dishes which were varied each day. The only minus was the small size of the room: inadequate storage space for luggage and clothes.

BWThePresidentHotel, Guest Relations Supervisor at Best Western Citadel Hotel, responded to this review
Dear Valued Guest Christine H, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “BW CITADEL HOTEL”. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. It has been an honor for us that you had a pleasant accommodation experience with us. We appreciate for taking your valuable time for your encouraging feedback about us and our services. We are delighted serving you and always look forward to your next arrival for new opportunities for serving you soon again. Sincerely Yours, Gökçe Nuho?lu (Mr) Guest Relations Supervisor

"Excellent"

5
19/04/2018

Hotel very clean. I have been 4 day this otel. Otel very close all historical area. I liked mr. halit dönmez he is very good man. And breakfast is very good hotel restorant very sea side I reccomend room number 104 balcony avvaliable and sea view. Perfect hotel.

BWThePresidentHotel, Konuk ?li?kileri Müdürü at Best Western Citadel Hotel, responded to this review
Dear Valued Guest Fabro, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “BW CITADEL HOTEL”. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. It has been an honor for us that you had a pleasant accommodation experience with us. We appreciate for taking your valuable time for your encouraging feedback about us and our services and specialy about Mr.Halit, we thank you on behalf of him. We are delighted serving you and always look forward to your next arrival for new opportunities for serving you soon again. Sincerely Yours, Selami Ta?k?n (Mr) Guest Relations Manager

"comfy stay"

5
16/04/2018

Besides the small size of the room, all is perfect. Location is great which in front is sea facing and Blue Mosque at the back in walking distance. Staffs are very friendly and helpful breakfast is variety.

BWThePresidentHotel, Konuk ?li?kileri Müdürü at Best Western Citadel Hotel, responded to this review
Dear Valued Guest Suwi W, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “BW CITADEL HOTEL”. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. It has been an honor for us that you had a pleasant accommodation experience with us. We appreciate for taking your valuable time for your encouraging feedback about us and our services. We are delighted serving you and always look forward to your next arrival for new opportunities for serving you soon again. Sincerely Yours, Selami Ta?k?n (Mr) Guest Relations Manager

"Silence"

5
12/04/2018

a hotel very close to the sea view and the towns in the middle of the historic half island. very close to historic sites the hotel is very clean the breakfast is wonderful with a sea view enjoy the silence.

BWThePresidentHotel, Konuk ?li?kileri Müdürü at Best Western Citadel Hotel, responded to this review
Dear Valued Guest , On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “BW CITADEL HOTEL”. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. It has been an honor for us that you had a pleasant accommodation experience with us. We appreciate for taking your valuable time for your encouraging feedback about us and our services. We are delighted serving you and always look forward to your next arrival for new opportunities for serving you soon again. Sincerely Yours, Selami Ta?k?n (Mr) Guest Relations Manager

"Perfect!"

5
09/04/2018

I would definitely recommend the location of the hotel in a very good location, the hotel is a perfect place for a quiet and quiet holiday with sea view. I would recommend the hotel rooms with balconies The delicious breakfast is wonderful.

BWThePresidentHotel, Konuk ?li?kileri Müdürü at Best Western Citadel Hotel, responded to this review
Dear Valued Guest Majed, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “BW CITADEL HOTEL”. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. It has been an honor for us that you had a pleasant accommodation experience with us. We appreciate for taking your valuable time for your encouraging feedback about us and our services. We are delighted serving you and always look forward to your next arrival for new opportunities for serving you soon again. Sincerely Yours, Selami Ta?k?n (Mr) Guest Relations Manager

"Great!"

5
08/04/2018

the location of the hotel is great very close to historic sites sea ??view rooms and cafe with sea view I definitely recommend If you are looking for a nice holiday and relaxation place this hotel will be your best choice

BWThePresidentHotel, Konuk ?li?kileri Müdürü at Best Western Citadel Hotel, responded to this review
Dear Valued Guest Kamyar, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “BW CITADEL HOTEL”. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. It has been an honor for us that you had a pleasant accommodation experience with us. We appreciate for taking your valuable time for your encouraging feedback about us and our services. We are delighted serving you and always look forward to your next arrival for new opportunities for serving you soon again. Sincerely Yours, Selami Ta?k?n (Mr) Guest Relations Manager

"Good hotel "

4
29/03/2018

The location is great ,sea view rooms and five minute walk to Sultanahmet,there is a road for walking and running along side of Bosphorus .a very good RESTURANT just 30meters from the hotel ,staffs are polite and cheerful,rooms are clean ,but they are not large. Breakfast is good .you can go to Yenikapi by bus or taxi and from there you can go everywhere by metro.

BWThePresidentHotel, Konuk ?li?kileri Müdürü at Best Western Citadel Hotel, responded to this review
Dear Valued Guest Hashem, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “BW CITADEL HOTEL”. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. It has been an honor for us that you had a pleasant accommodation experience with us. We appreciate for taking your valuable time for your encouraging feedback about us and our services. We are delighted serving you and always look forward to your next arrival for new opportunities for serving you again. Sincerely Yours, Selami Ta?k?n (Mr) Guest Relations Manager

"Great stay!"

5
19/03/2018

I stayed for two nights at this hotel. Loved everything since the time of arrival until my departure. The room was clean and the bed was very comfortable. The service was great, very warm and welcoming, especially the receptionist. The hotel is located in an excellent location, near to the Blue Mosque and Haghia Sophia but at the same time it is also very close to the sea! The breakfast was also excellent! Will definitely come and stay here again next time I come to Istanbul!

BWThePresidentHotel, Konuk ?li?kileri Müdürü at Best Western Citadel Hotel, responded to this review
Dear Valued Guest On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “ BW CITADEL HOTEL”. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. It has been an honor for us that you had a pleasant accommodation experience with us.We appreciate for taking your valuable time for your encouraging feedback about us and our services . We are deligheted serving you and always look forward to your next arrival for new opportunities for serving you more. Sincerely Yours, Selami Ta?k?n (Mr) Guest Relations Manager

"Excellent Location"

5
05/01/2018

The Hotel is located close to main historical sites of Istanbul. Besides that it faces Marmara Sea !! One cannot ask for better location. The staff, restaurant , location and amenities are all excellent. But there are no lifts in the hotel hence people with knee problem should ask for lower floors ! Secondly the restaurant menu has not much to offer to Indian palate. Overall a wonderful stay.

BWThePresidentHotel, Konuk ?li?kileri Müdürü at Best Western Citadel Hotel, responded to this review
Dear Valued Guest Rajesh, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “ BW CITADEL HOTEL”. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. We are honored that you had a pleasant accommodation experience with us. We appreciate for taking your valuable time for your feedback about us and our services We are pleased & honored serving you. We always look forward to your next arrival for new opportunities for serving you more. We wish you a HEALTHY, SUCCESSFUL and HAPPY NEWYEAR 2018 with your loved ones. Sincerely Yours, Selami Ta?k?n (Mr) Guest Relations Manager

"Very nice hotel"

5
02/01/2018

Very nice hotel with good friendly staff, Amazing location on sea side and in the centre of Sultanahmet beside all the historical places. We really enjoyed our stay at your hotel, and inshala next vacation will be in the same hotel and same place. Again, the staff and management are very friendly.

BWThePresidentHotel, Konuk ?li?kileri Müdürü at Best Western Citadel Hotel, responded to this review
Dear Valued Guest On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “ BW CITADEL HOTEL”. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. We are honored that you had a pleasant accommodation experience with us. We appreciate for taking your valuable time for your feedback about us and our services We are pleased & honored serving you. We always look forward to your next arrival for new opportunities for serving you more. We wish you a HEALTHY, SUCCESSFUL and HAPPY NEW YEAR 2018 with your loved ones. Sincerely Yours, Selami Ta?k?n (Mr) Guest Relations Manager

"Nice hotel"

5
07/11/2017

We stayed 3 nights at Armada Istanbul. The location is great. It is a 6-7 minute walk to Blue Mosque/Hagia Sophia which was why we came to Istanbul. Be forewarned, some of the walk is uphill and through a sort of rundown area, but we felt safe, even walking back to the hotel late at night. The room was clean. Bathroom adequate. Bed comfortable. Breakfast buffet was traditional Turkish and good.

BWThePresidentHotel, Konuk ?li?kileri Müdürü at Best Western Citadel Hotel, responded to this review
Dear Valued Guest Thomas On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “ BW CITADEL HOTEL”. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. We are deligheted that you had a pleasant accomotadion experience with us . We appreciate for your feedback about us and our services We always look forward your next arrival for new opportunities for serving you more. We are pleased & honored serving you. Sincerely Yours, Selami Ta?k?n (Mr) Sales & Marketing

"Elegant Perfect..."

5
05/11/2017

The hotel location is in a great location. Pekle are veryans?n elegant. The hotel is within walking distance of all the tourist places . I would absolutely recommend This hotel to anyone right next to the sea in a great location.

BWThePresidentHotel, Konuk ?li?kileri Müdürü at Best Western Citadel Hotel, responded to this review
Dear Valued Guest Abdullahalqadhi On behalf of the hotel management and all the hotel staff, I would like to say that we are always honored to welcome you to “ BW CITADEL HOTEL”. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. We are deligheted that you had a pleasant accomotadion experience with us . We appreciate for your feedback about us and our services We always look forward your next arrival for new opportunities for serving you more. We are pleased & honored serving you. Sincerely Yours, Selami Ta?k?n (Mr) Sales & Marketing

"Istanbul's best hotel. "

5
27/10/2017

We just had a very lovely stay at this hotel. The location couldn't be better for sure: Ocean view, very short walking distance to the Bosporus boat tours, Aya Sofia, Blue Mosque, Topkapi palace and the bazar. The staff were super nice and very always helpful. The breakfast buffet was delicious and authentic. Also a very big thanks to the staff for helping arrange a little birthday surprise during our stay. Can't wait to come back.

BWThePresidentHotel, Konuk ?li?kileri Müdürü at Best Western Citadel Hotel, responded to this review
Dear Valued Guest On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “ BW CITADEL HOTEL”. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. We are honored that you had a pleasant accomodation experience with us . We appreciate for your taking valuable time for writing feedback at Tripadvisor about us and our services We are pleased & honored serving you. We always look forward your next arrival for new opportunities for serving you more. Sincerely Yours, Selami Ta?k?n (Mr) Sales & Marketing

"Great Stay"

4
20/10/2017

The Staff were super helpful and friendly. Very good at helping us organize to go around Istanbul. The Rooms were nice. Location was great. Able to go to parts of the city, but not be in all the hustle.

BWThePresidentHotel, Konuk ?li?kileri Müdürü at Best Western Citadel Hotel, responded to this review
Dear Valued Guest On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “ BW CITADEL HOTEL”. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. We are honored that you had a pleasant accomodation experience with us . We appreciate for your taking valuable time for writing feedback at Tripadvisor about us and our services We are pleased & honored serving you. We always look forward your next arrival for new opportunities for serving you more. Sincerely Yours, Selami Ta?k?n (Mr) Sales & Marketing

"Cery nice hotel"

5
01/10/2017

Wonderful experience....very nice location Very nice service and the staff were very good And the breakfast was amazing The tortellini pasta was very tasty Near both sultan ahmet and bosphorus I got the blue mosque view

BWThePresidentHotel, Guest Relations Manager at Best Western Citadel Hotel, responded to this review
Dear Valued Guest Aziz, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “ BW CITADEL HOTEL”. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. We are honored that you had a pleasant accomodation experience with us . We appreciate for your taking valuable time for writing feedback about us and our services We always look forward your next arrival for new opportunities for serving you more. We are pleased & honored serving you. Sincerely Yours, Selami Ta?k?n (Mr)

"Citadel Hotel Best Western"

5
06/09/2017

Excellent hotel and location. We always stay at this hotel in Istanbul because of the quality of service and location. Also for your information we checked out of the hotel on September 4 and not September 1. We decided to stay three days longer. When we return to Istanbul later this year or next year we will stay at the same hotel. Everything is perfect!

"Perfectly !"

5
28/08/2017

I found the hotel staff very good approaches to the hotel I found that I had very good approaches to the room I stayed in as the room I was staying overlooked the bluemosque hagia sofia location for example it is super friendly to the sea,

"WANNA WATCH DOLPHINS FROM YOUR WINDOW?"

5
10/08/2017

A cute little hotel with great comfort and joy to offer. We stayed there 2 weeks ago and loved the place. Citadel Hotel is in between the old Byzantine city walls and the sea. GREAT VIEW! and a lot more to offer. Dolphins are regular guests of the hotel. You can enjoy watching the dolphins playing in the sea right in front of the hotel. (Main current coming from the Bosphorus is passing right in front of the hotel which means a lot of fish for the dolphins so they are among the regulars of the area as well as the fisherman) You reach the attractions of the old town such as Blue Mosque, Hipodrome, Saint Sophia, Basilica Cistern and marvellous Topkapi Palace on foot through more than 1000 years old narrow paved roads of old Istanbul with picturesque old wooden Ottoman Houses. Walking on these historical streets on the way to Sultanahmet Area and back is stunning experience to feel the touch of the history still alive today. Hotel is at an undiscovered but a prominent place. Half of the rooms have marvellous sea view and other half are overlooking to the Blue Mosque and the historical neighborhood. Restaurant is unbelievable. Food is so delicious and the staff are so courteous and friendly. Restaurant is actually at the courtyard of the hotel with seaview. It is undescribable experience to have your breakfast in the morning at the courtyard while enjoying the view of the Asian side of Istanbul to the Prince Islands. So if you really want to live all the joys Istanbul can offer at a place quality but yet so friendly and cute :) Citadel Hotel waits for you to discover. I would like address some of the great staff which made our holiday an unforgettable one. Chief waiter Cemal was so helpfull about what to eat, he is extraordinarily concerned with the guest so you don't wait for the service. And housekeeping staff who kept rooms so clean and tidy.

"Best trip "

5
30/06/2017

Excellent every thing from they stay to the people who were there were all great wonderful stay just a few minutes walk to the sea and the rooms opening to the sea is just breathtaking and would recommend to anyone who comes to turkey

"Stayed in the hotel two times during April and MAy 2017"

5
17/05/2017

My wife and I have had great experience staying at this hotel. The location was excellent overlooking the sea and close to all Istanbul main attractions. The staff were very kind, helpful and professionals. Mr. Mesut Kiraz, Front office supervisor was very helpful and friendly with excellent professional manners. We really enjoyed our stay during our two visits in April and May, 2017. The breakfast was delicious and excellent. We highly recommend the hotel. We take this opportunity to thank Mr. Kiraz and all staff members and workers at this hotel and wish them the best.

BWThePresidentHotel, Genel Müdür at Best Western Citadel Hotel, responded to this review
Dear Samarrai, We wish to express sincere thanks for your cooperation with “Citadel Hotel”. We greatly appreciate that you took a moment to write your warm comments regarding our performance. We are very happy to know that you stayed fully satisfied with the hotel hospitality. It was a great pleasure to have you as our guest. We hope to see you again in the near future! Best Regards, Aytekin GUC BEST WESTERN Citadel Hotel

"could have be better"

3
16/05/2017

it is a budget hotel so don't expect anything special. you can find better hotels in istanbul for less money. service was friendly. breakfast was good but I wouldnt stay there again. if you travel in couple, there are better places to be.

BWThePresidentHotel, Genel Müdür at Best Western Citadel Hotel, responded to this review
Dear Paolo, Thank you very much for visiting “Citadel Hotel”. Please accept our sincere apologies for all inconveniences you may have experienced during the stay. Because of the total land area limits unfortunately we can not upgrade our property building as we wish it to be. We deeply value your loyalty and understanding in that case. Thanking you for your precious time to read this letter and looking forward to your next visit soon. Sincerely, Aytekin GUC General Manager BEST WESTERN Citadel Hotel

"Hotel Review"

5
19/04/2017

Sea view, very clean rooms. Excellent service. The menu comes from the best chef. Restaurant with sea view. The professional staff is always at your service, day and night. I can recommend it without hesitation.

BWThePresidentHotel, Genel Müdür at Best Western Citadel Hotel, responded to this review
Dear EAC-TourismExpert, Thanks for visiting and enjoying the residence services at “Citadel Hotel”. We deeply appreciate your kind feedback and comments. We sincerely hope that your trip was really enjoyable and memorable. It was truly a great pleasure to have you as a guest at our hotel. We are looking forward to see you with us soon again. Kindest Regards, Aytekin GUC General Manager BEST WESTERN Citadel Hotel

"Excellent Stay at Best Western Citadel!"

5
14/04/2017

We stayed for six days in this hotel last summer. It has a great location, beautiful sea view and friendly helpful staff. You can find many shops and restaurants just behind the hotel. The atmosphere is very comfortable and the breakfast is really good. It has a nice shaded outdoor sitting area for breakfast.

BWThePresidentHotel, Genel Müdür at Best Western Citadel Hotel, responded to this review
Dear Abaq Khalil, We wish to express sincere thanks for your cooperation with “Citadel Hotel”. We greatly appreciate that you took a moment to write your warm comments regarding our performance. We are very happy to know that you stayed fully satisfied with the hotel hospitality. It was a great pleasure to have you as our guest. We hope to see you again in the near future! Best Regards, Aytekin GUC General Manager BEST WESTERN Citadel Hotel

"Nice Stay"

5
29/03/2017

Despite of the small sizes of the rooms the stay was excellent because of the nice staff and the great location nearby J F Kennedy street and the old city, you can go every where by walking and enjoy the charm of Old Istanbul. I stayed there in March 2015

BWThePresidentHotel, Genel Müdür at Best Western Citadel Hotel, responded to this review
Dear Mohammad A, On behalf of the hotels staff and management, I would like to thank you for choosing “Citadel Hotel”. I hope that the hotel's service level could meet and exceed all your expectations. We would love to have the pleasure of seeing you as our regular guest. We are looking forward to your next visit and wish you the best in all your beginnings! Best Regards, Aytekin GUC General Manager BEST WESTERN Citadel Hotel

"Excellent stay at Best Western Citadel"

5
04/01/2017

I stayed at the BW Citadel for a few days last week. I was very satisfied with all aspects of my stay. The hotel has an excellent location and I was able to walk within 10 mins. to all the major sites that I wanted to visit such as Blue Mosque, Aya Sofya, Top Kapi etc. The sea view from the room was excellent. Breakfast was included with the room and was excellent. Above all the staff were very courteous, friendly and helpful. They helped me plan out my visits during my stay and did everything to make my stay very enjoyable. I have no hesitation recommending this hotel to my friends and will definitely stay there again when I visit Istanbul

BWThePresidentHotel, Genel Müdür at Best Western Citadel Hotel, responded to this review
Dear Guest, On behalf of the hotels staff and management, I would like to thank you for choosing “Citadel Hotel”. We greatly appreciate that you took a moment to write your warm comments regarding our performance. We are happy to know that you stayed fully satisfied with the hotel hospitality. We would love to have the pleasure of seeing you as our regular guest. We are looking forward to your next visit and wish you the best in all your beginnings! Best Regards, Aytekin GUC General Manager BEST WESTERN Citadel Hotel

"Had lunch here."

5
05/10/2016

Our tour group stopped here for lunch. Great outdoor dining, with an awesome view of the harbor/ Build up against the old citadel walls. Perfect location, excellent dining, clean rest rooms. Fast and efficient service for a large group dropping in. good wifi.

BWThePresidentHotel, Genel Müdür at Best Western Citadel Hotel, responded to this review
Dear Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “BEST WESTERN CITADEL HOTEL”. We are forever grateful that you shared your ideas with us and other travelers. Our aim is just to make satisfy our guest to have a memorable and pleasant holiday .We will do our best in order to serve your needs in the way that will meet and exceed your expectations. Thanks alot for your kindly comment and giving your time to write your ideas about your accommodation and experiences during your holiday . We will be always honoured to see you again at BW CITADEL HOTEL for your next trip to Istanbul. Kindest Regards, Aytekin Guç General Manager BEST WESTERN CITADEL HOTEL

"Excellent hotel"

5
23/09/2016

Hotel is one of the most excellent hotel in Istanbul with unique location in front of the Marmara Sea. Good for relaxation and to enjoy the view of the sea in the morning from room window and while you are in the restaurant having breakfast. Very good staff who are friendly and supportive.

BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review
Dear Guest, Thank you very much for your kind comments. It was indeed our pleasure and privilege to look after you, during your stay. I am glad to learn that it was a successful one and that my team delighted you and all your attendees with our BW CITADEL HOTEL hospitality from the hearts. It has been our pleasure having you as our guests and we look forward to welcoming you back “home” in the near future. Kindest Regards, Aytekin GUC General Manager BEST WESTERN CITADEL HOTEL

"Wonderful hotel in all aspects"

5
18/09/2016

Best Western CITADEL hotel in Istanbul is such a hotel that added value to my vacation as well as my kids. Location, view, food and staff are excellent. Special thanks to Mr. Ridwan who used to deal with guests in very professional way and trying his best to assist them by spending a lot of time making our trip enjoyable and cost effective. Thanks also to Mr. semih and Mr. Masoud and all the staff in the hotel. My next visit will be directly there.

BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review
Dear Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “BEST WESTERN CITADEL HOTEL”. We are forever grateful that you shared your ideas with us and other travelers. Our aim is just to make satisfy our guest to have a memorable and pleasant holiday .We will do our best in order to serve your needs in the way that will meet and exceed your expectations. Thanks alot for your kindly comment and giving your time to write your ideas about your accommodation and experiences during your holiday . We will be always honoured to see you again at BW CITADEL HOTEL for your next trip to Istanbul. Kindest Regards, Aytekin Guç General Manager BEST WESTERN CITADEL HOTEL

"The hotel was just what we needed"

5
26/08/2016

The location was pretty amazing. Not too close to Blue mosque, not to far. It took about 10 mins for us to walk to the main attraction points. The room was not that big and we had 7 luggages since we visited Turkey on our way moving to Canada. They kept our extra luggages in their storage space locked. So it was safe. Room was very clean and comfy. We got a great view from our window. Our overall experience was great, worth the stay.

BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review
Dear Guest, Thank you for your feedback regarding your recent stay with us at BW Citadel Hotel. I was pleased to read that you had an enjoyable stay and that the team looked after you. I look forward to welcoming you back to the hotel in the near future. Kindest Regards, Aytekin GUC General Manager BEST WESTERN CITADEL HOTEL

"Excellent Hotel"

5
05/08/2016

Very nice hotel with a breathtaking view of the Marmara Sea .The hotel is also close to the blue mosque. Friendly English-speaking personnel. Mr. Mesut Kiraz and Mr. Niyazi Ok at the reception were extremely helpful and really did everything to make our stay very pleasant. Their help and friendly attitude are greatly appreciated. The breakfast is delicious with different verities of food (thanks to Mr.Fitrat). Free mineral water, coffee and tea are also supplied in the room. I am quite sure that if I ever get back to Istanbul I will definitely stay at this hotel again. Verdict: Recommended

BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review
Dear Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “BEST WESTERN CITADEL HOTEL”. We are forever grateful that you shared your ideas with us and other travelers. Our aim is just to make satisfy our guest to have a memorable and pleasant holiday .We will do our best in order to serve your needs in the way that will meet and exceed your expectations. Thanks alot for your kindly comment and giving your time to write your ideas about your accommodation and experiences during your holiday . We will be always honoured to see you again at BW CITADEL HOTEL for your next trip to Istanbul. Kindest Regards, Aytekin Guç General Manager BEST WESTERN CITADEL HOTEL

"Excellent in All Aspects"

5
25/07/2016

In addition to its beautiful sea view and Sultanahmet attractive area location, the whole experience was very excellent indeed. The staff are absolutely helpful and ever smiling. The rooms, beds and baths are very clean indeed. Finally, the food in the breakfast was excellent and plenty of variety. I would certainly book again.

BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review
Dear Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “BEST WESTERN CITADEL HOTEL”. We are forever grateful that you shared your ideas with us and other travelers. Our aim is just to make satisfy our guest to have a memorable and pleasant holiday .We will do our best in order to serve your needs in the way that will meet and exceed your expectations. Thanks alot for your kindly comment and giving your time to write your ideas about your accommodation and experiences during your holiday . We will be always honoured to see you again at BW CITADEL HOTEL for your next trip to Istanbul. Kindest Regards, Aytekin Guç General Manager BEST WESTERN CITADEL HOTEL

"Excellent Choice"

4
17/07/2016

Great location overlooking the Sea of Marmara. Make sure you get a room facing the sea it was one of the highlights of our stay. The room we were in was small but but in good condition. Staff was friendly and helpful. The breakfast had many items to pick from and was a real treat. The hotel is only a short walk to the major sites in Istanbul. We stayed 10 days at the hotel and would recommend it to anyone.

BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review
Dear Guest , Thank you very much for your kind comments. It was indeed our pleasure and privilege to look after you, during your stay. I am glad to learn that it was a successful one and that my team delighted you and all your attendees with our BW CITADEL HOTEL hospitality from the hearts. It has been our pleasure having you as our guests and we look forward to welcoming you back “home” in the near future. Kindest Regards, Aytekin GUC General Manager BEST WESTERN CITADEL HOTEL

"Fantastic location, fantastic hotel, fantastic food, fantastic staff"

5
28/06/2016

We stayed here for a city break in June. Views from the hotel were stunning. You are within a 10 minute stroll of the local shops, bars and restaurants. However the food in the hotel is fantastic so worth staying in. We walked along the beachfront to the harbour. Within walking distance of so many wonderful places to visit. If heading to Istanbul I would highly recommend this Hotel.

BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review
Dear Guest , Thank you for your feedback regarding your recent stay with us at BW The President Hotel. I was pleased to read that you had an enjoyable stay and that the team looked after you. I look forward to welcoming you back to the hotel in the near future. Kindest Regards, Atakan ALTU? General Manager BEST WESTERN PLUS THE PRESIDENT HOTEL

"Shoet vacation "

5
22/06/2016

Located in Sultanahmet and near the sea of Marmara, this hotel can boast of excellent views from some rooms facing the sea. The breakfast is sumptuous. Staff ever ready to help and most importantly, they speak English.

BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review
Dear Guest, Thank you for your feedback regarding your recent stay with us at BW Citadel Hotel. I was pleased to read that you had an enjoyable stay and that the team looked after you. I look forward to welcoming you back to the hotel in the near future. Kindest Regards, Aytekin GUC General Manager BEST WESTERN CITADEL HOTEL

"Excellent hotel"

5
15/06/2016

Lovely hotel and staff and location, everything was perfect. This was a small hotel and this made the service even more friendly. The food was great and the service was excellent. I would definitely recommend this hotel to family and friends and would stay here if visiting Istanbul again.

BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review
Dear Guest , Thank you very much for your kind comments. It was indeed our pleasure and privilege to look after you, during your stay. I am glad to learn that it was a successful one and that my team delighted you and all your attendees with our BW CITADEL HOTEL hospitality from the hearts. It has been our pleasure having you as our guests and we look forward to welcoming you back “home” in the near future. Kindest Regards, Aytekin GUC General Manager BEST WESTERN CITADEL HOTEL

"Really Feel like at home"

5
26/05/2016

Simply , every thing in this hotel is excellent . Very cooperative staff , vey amazing view to Marmarah sea . Near to many attractive places . Special thanks to front office team mainly Mr. Ok and Mr. Masout . I'll come again to Istanbul and to same hotel .

BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review
Dear , Guest Thank you very much for your kind comments. It was indeed our pleasure and privilege to look after you, during your stay. I am glad to learn that it was a successful one and that my team delighted you and all your attendees with our BW The President Hotel hospitality from the hearts. It has been our pleasure having you as our guests and we look forward to welcoming you back “home” in the near future. Kindest Regards, Aytekin GUC General Manager BEST WESTERN THE CITADEL HOTEL

"Excellent hotel"

5
16/05/2016

Nice and cozy, not very big with only two floors.Nice rooms in front of Marmara see. We went in 2 families : 4 and 4 , and we felt very well cared. Big rooms and nice international and turkish breakfast. They speak spanish too. We had a wonderful weather

BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review
Dear Guest , Thank you very much for your kind comments. It was indeed our pleasure and privilege to look after you, during your stay. I am glad to learn that it was a successful one and that my team delighted you and all your attendees with our BW CITADEL HOTEL hospitality from the hearts. It has been our pleasure having you as our guests and we look forward to welcoming you back “home” in the near future. Kindest Regards, Aytekin GUC General Manager BEST WESTERN CITADEL HOTEL

"Great hotel."

5
11/05/2016

My family and I spent a short trip in istanbul. This hotel was perfectly located within 5-10 minute walk through local neighborhood streets to the Sultan Ahmet tourist area. Good food is around the corner, the hotel breakfast is traditional Mediterranean food. The hotel staff is very helpful and knowledgeable. They made us very comfortable. Everyone was very warm and friendly. The rooms were clean and modern, a bit tight but I think very roomy given the old town/historical architecture of the area. The rooms also have a great view of the sea. Most tourist attractions are walking distance as is the bosphorus straight cruises and the bus tours. The narrow streets are easy to get lost in but anyone will help you get back to your destination. I would definitely stay here again.

BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review
Dear Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “BEST WESTERN CITADEL HOTEL”. We are forever grateful that you shared your ideas with us and other travelers. Our aim is just to make satisfy our guest to have a memorable and pleasant holiday .We will do our best in order to serve your needs in the way that will meet and exceed your expectations. Thanks alot for your kindly comment and giving your time to write your ideas about your accommodation and experiences during your holiday . We will be always honoured to see you again at BW CITADEL HOTEL for your next trip to Istanbul. Kindest Regards, Aytekin Guç General Manager BEST WESTERN CITADEL HOTEL

"Another best place to stay and dine"

5
11/05/2016

Had my lunch there with my group. The food is excellent. The ambiance was fantastic. The location was amazing. Used ruins of Constantinople to be part of the hotel made it look ancient more then beautiful. Sea breeze in the evening breathtaking. Enjoy an evening tea with a romantic feeling here. Friendly hotelier made your day.U may feel like a summer vacations here. wanna be here again soon.

BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review
Dear Guest , Thank you very much for your kind comments. It was indeed our pleasure and privilege to look after you, during your stay. I am glad to learn that it was a successful one and that my team delighted you and all your attendees with our BW CITADEL HOTEL hospitality from the hearts. It has been our pleasure having you as our guests and we look forward to welcoming you back “home” in the near future. Kindest Regards, Aytekin GUC General Manager BEST WESTERN CITADEL HOTEL

"Clean BEST WESTERN Great Location"

5
03/05/2016

Clean BEST WESTERN Great Location, Magnificent Turkish Breakfast, Professional Staff. I enjoy my stay at BEST WESTERN Citadel Hotel the room was modern with a great ocean view. The reception desk was extremely helpful. Highly recommended.

BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review
Dear Ernesto, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “BEST WESTERN CITADEL HOTEL”. We are forever grateful that you shared your ideas with us and other travelers. Our aim is just to make satisfy our guest to have a memorable and pleasant holiday .We will do our best in order to serve your needs in the way that will meet and exceed your expectations. Thanks alot for your kindly comment and giving your time to write your ideas about your accommodation and experiences during your holiday . We will be always honoured to see you again at BW CITADEL HOTEL for your next trip to Istanbul. Kindest Regards, Aytekin Guç General Manager BEST WESTERN CITADEL HOTEL

"Nice location and friendly staff but a very average hotel"

3
03/05/2016

I booked this hotel based on the excellent reviews on trip advisor and its great location in Sultanahmet. We stayed in a twin room with an obscured with of Ayasofia. Our biggest gripe was that the room was extremely small. there is very little room to even stand up and move around and no space to layout luggage or sit down other than the beds. The room was also extremely hot at night despite the air conditioning being turned to 15 deg C. Its a central A/C system which is loud and does not work properly. The window can be opened but be prepared to wake up around 4 am for the call to prayer which is extremely loud. Single beds were small but are very comfortable. The hotel location is good, set back on a quieter side of Sultanahmet and its about a 10 minute walk to the blue mosque/ Aysofia. This walk is up a fairly steep hill though in case you have difficulties. On the route to the mosques there is a lovely street full of bars and restaurants. The hotel breakfast is a more traditional turkish continental breakfast with the option of eggs and omlettes cooked to order. As a Coeliac, i was really limited in what i could eat as there is not much choice other than breads and pasties. The view over the Bosphurus from the breakfast terrace is really nice. We even saw dolphins one morning. Staff were excellent, very nice and accommodating. Wifi was free and fast. If you are looking at staying here, definitely upgrade the room to a larger size with a sea view. The cheaper rooms are not good value and are quite uncomfortable.

BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review
Dear Guest , Thank you very much for your kind comments. It was indeed our pleasure and privilege to look after you, during your stay. I am glad to learn that it was a successful one and that my team delighted you and all your attendees with our BW CITADEL HOTEL hospitality from the hearts. It has been our pleasure having you as our guests and we look forward to welcoming you back “home” in the near future. Kindest Regards, Aytekin GUC General Manager BEST WESTERN CITADEL HOTEL

"Awesome service, mesmerising view"

5
26/04/2016

We are right now staying at this hotel, rooms are good we rather got upgrade for sea view room without extra charges, awesome view of bosphorous, very helpful and vigilent staff and service. They even arrange for your trips and drop offs, I'm hoping for rest of my trip to go on like this, definitely coming back for my next vacations here.

BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review
Dear Jawwad, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “BEST WESTERN CITADEL HOTEL”. We are forever grateful that you shared your ideas with us and other travelers. Our aim is just to make satisfy our guest to have a memorable and pleasant holiday .We will do our best in order to serve your needs in the way that will meet and exceed your expectations. Thanks alot for your kindly comment and giving your time to write your ideas about your accommodation and experiences during your holiday. We look forward to welcoming you back “home” in the near future. Kindest Regards, Aytekin Guç General Manager BEST WESTERN CITADEL HOTEL

"Fantastic and helpful staff"

5
09/04/2016

We booked this hotel after searching long and hard on the Internet. This holiday was going to be a special one as we were celebrating my wife's milestone birthday. The helpfulness of the people wasn't just at the hotel, it was way before we actually went there. I contacted a member of staff to arrange for a cake and flowers and after few email exchanges (regarding type of flowers etc) it was all booked and done. They also suggested a restaurant (Hamidi terrace restaurant - one of the finest) and also arranged for a cake there too. All and all a fantastic experience. Some of the points which you need to be aware: 1. When we reached there the room looked small (compared to the photographs on the hotel website) - but the location of it (10 minutes walk to Blue mosque/Hagia Sofia/ and all the main attractions. Plus it's a sea facing hotel. So it's still well worth the stay. Staff friendliness makes it that much easier. 2. Heating - when we reached the room it was boiling hot. We tried to change the air conditioning but to our surprise only hot air came out of it. So I called up the reception to ask and they informed me that since it's not summer, the setting is hot. You need to take this with a pinch of salt :). We opened the balcony door for a while and it cooled down the room. Besides these two points, I think it's a great place to stay and there are bucket loads of restaurants within walking distance of this hotel. My twins enjoyed the hotel and they were adequately taken care by the staff ( they were treated like adults even though they are just 7!). Another point about the breakfast is it's mostly repetitive. I mean it was ok but didn't have any changes to the set menu for all of our stay. But if you want a variety you can always visit a local café. I would highly recommend this place to anyone.

BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review
Dear Guest , Thank you very much for your kind comments. It was indeed our pleasure and privilege to look after you, during your stay. I am glad to learn that it was a successful one and that my team delighted you and all your attendees with our BW CITADEL HOTEL hospitality from the hearts. It has been our pleasure having you as our guests and we look forward to welcoming you back “home” in the near future. Kindest Regards, Aytekin GUC General Manager BEST WESTERN CITADEL HOTEL

"nice located and good view hotel"

4
28/03/2016

hotel located near the sea,you need to cross the road. also located good to mosque. food in restaurant was perfect.staff was average.nice hotel for 2 nights to see what you want and go. room was clean

BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review
Dear Guest , Thank you for your feedback regarding your recent stay with us at BW Citadel Hotel. I was pleased to read that you had an enjoyable stay and that the team looked after you. I look forward to welcoming you back to the hotel in the near future. Kindest Regards, Aytekin GUC General Manager BEST WESTERN CITADEL HOTEL

"Turkey honeymoon"

4
01/03/2016

Very good hotel.the location of the hotel is perfect.It is close to all the top attractions.U can see the marmara sea from the hotel wich is amazing.But i got the blue mosque view room and that was even better.Staff are really good and undestand english.

BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review
Dear Aziz , Thank you for your feedback regarding your recent stay with us at BW Citadel Hotel. I was pleased to read that you had an enjoyable stay and that the team looked after you. I look forward to welcoming you back to the hotel in the near future. Kindest Regards, Aytekin GÜÇ General Manager BEST WESTERN CITADEL HOTEL

"Very nice place"

5
08/01/2016

Very nice hotel, sea front and great position. Very close to all the sights, staff is really welcoming, helpful and patient with the children. Rooms are quite small but well equipped and modern. Great breakfast with any kind of food, restaurant inside is also very good and the service is quick. I really recommend to stay there.

BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review
Dear Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “BEST WESTERN CITADEL HOTEL”. We are forever grateful that you shared your ideas with us and other travelers. Our aim is just to make satisfy our guest to have a memorable and pleasant holiday .We will do our best in order to serve your needs in the way that will meet and exceed your expectations. Thanks alot for your kindly comment and giving your time to write your ideas about your accommodation and experiences during your holiday . We will be always honoured to see you again at BW The President Hotel for your next trip to Istanbul. Kindest Regards, Aytekin Guç General Manager BEST WESTERN CITADEL HOTEL

"Amazing experience"

5
31/12/2015

The hospitality was amazing and everyone spoke english. The location was a nice walk to everything touristic.icing on the cake was when we received a nice surprise of take our breakfast package as our check out to airport was 5;30 am before breakfast was serves. Will always stay there

BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review
Dear Guest, Thank you for your nice feedback after your stay in our Hotel, I would like to say that we are always honoured to welcome you to “on BEST WESTERN CITADEL HOTEL”. We are happy to read that you enjoyed your stay and would be very pleased to welcome you again, next time you visit Istanbul Best regards Aytekin Güç General Manager Best Western Citadel Hotel

"LIKE A DREAM"

5
05/12/2015

In a word, it is one of too few boutique hotels which attracts both with location and hotel facilities-staff. Friendly and helpful staff, large room with breathtaking sea view and balcony. It gives you energy starting the day with the view. A wide varietyof breakfast again located to the sea view and most attracted thing in breakfast is no charge for fresh orange juice, when you think it is extra in most hotels even all inclusive hotels.

BWThePresidentHotel, General Manager at BEST WESTERN Citadel Hotel, responded to this review
Dear Guest, Thank you for your nice feedback after your stay in our Hotel, I would like to say that we are always honoured to welcome you to “on BEST WESTERN CITADEL HOTEL”. We are happy to read that you enjoyed your stay and would be very pleased to welcome you again, next time you visit Istanbul Best regards Aytekin Güç General Manager Best Western Citadel Hotel

"great location and friendly staff"

5
25/11/2015

This was our second time stay at this hotel. The staff is so friendly and helpful. We had rented four rooms. The rooms are small but very clean and comfortable beds. If you stay in room facing the Bosphorus bay, it could be lot of traffic noise but the view is excellent. All historic places are within walking distance from hotel. They even stored our luggage for a week, while we were on trip to other cities in Turkey. I would highly recommend this place for cleanliness, comfort and the best breakfast. Thanks to wonderful hotel staff.

BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review
Dear Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “BEST WESTERN CITADEL HOTEL”. We are forever grateful that you shared your ideas with us and other travelers. Our aim is just to make satisfy our guest to have a memorable and pleasant holiday .We will do our best in order to serve your needs in the way that will meet and exceed your expectations. Thanks alot for your kindly comment and giving your time to write your ideas about your accommodation and experiences during your holiday . We will be always honoured to see you again at BW The President Hotel for your next trip to Istanbul. Kindest Regards, Aytekin Guç General Manager BEST WESTERN CITADEL HOTEL

"Great staff and very nice hotel "

5
25/11/2015

Great staff, very polit ,helpful and friendly - all of them , I could not even differ anyone. Location was perfect and view from balcony was fantastic. The hotel is very clean, very good breakfast,good restaurant. One of the best hotels I have ever stayed. The only con is small room for 3 adult, but it doesn't matter everything else was so great. I will really recommend this hotel to everyone who wants to have a great time in Istanbul.

BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review
Dear Guest, Thank you for your nice feedback after your stay in our Hotel, I would like to say that we are always honoured to welcome you to “on BEST WESTERN CITADEL HOTEL”. We are happy to read that you enjoyed your stay and would be very pleased to welcome you again, next time you visit Istanbul Best regards Aytekin Güç General Manager Best Western Citadel Hotel

"worth the money"

5
17/11/2015

Very nice hotel.Great breakfast.Staffs are very friendly. Neat and clean.15 min walk to the mosques, grand bazar etc.Pick up and drop off services from and to the airport. The only bad part are the rooms,they are small.

BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review
Dear Guest, Thank you for your nice feedback after your stay in our Hotel, I would like to say that we are always honoured to welcome you to “on BEST WESTERN CITADEL HOTEL”. We are happy to read that you enjoyed your stay and would be very pleased to welcome you again, next time you visit Istanbul Best regards Aytekin Güç General Manager Best Western Citadel Hotel

"Staff at front desk very friendly and helpful."

5
06/11/2015

Our room was very clean, and modern. The staff carried our luggage to our room, and were friendly. The view and the location were excellent. Breakfast was included and was great. On the last day we had to leave early and they opened breakfast early for us. The view from our room was terrific of the bay . We felt safe in this hotel.

BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review
Dear Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “BEST WESTERN CITADEL HOTEL”. We are forever grateful that you shared your ideas with us and other travelers. Our aim is just to make satisfy our guest to have a memorable and pleasant holiday .We will do our best in order to serve your needs in the way that will meet and exceed your expectations. Thanks alot for your kindly comment and giving your time to write your ideas about your accommodation and experiences during your holiday . We will be always honoured to see you again at BW The President Hotel for your next trip to Istanbul. Kindest Regards, Aytekin Guç General Manager BEST WESTERN CITADEL HOTEL

"What a great discovery!"

5
03/11/2015

On a recent cruise last month that departed and arrived in Istanbul, we decided to spend an extra day before and after to enjoy the city attractions. This is the perfect hotel for walking access to the Blue Mosque, Topkapi, Grand Bazaar, and Hagai Sophia, all 10-20 minutes away. The hotel is boutique in style, meticulous kept, and on the waterfront. Full breakfast is amazing with a wonderful assortment of Turkish foods as well as others. While the room is small by American standards, it is very well furnished with a safe and refrigerator. Assistance at the front desk is friendly and very informative. A hotel shuttle to the airport is just 26 Euros and available 24/7 and in best conditions only a half hour drive. The cruise port is just minutes away via a short taxi drive. For the price, this hotel is a true find!

BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review
Dear Guest, Thank you for your nice feedback after your stay in our Hotel, I would like to say that we are always honoured to welcome you to “on BEST WESTERN CITADEL HOTEL”. We are happy to read that you enjoyed your stay and would be very pleased to welcome you again, next time you visit Istanbul Best regards Aytekin Güç General Manager Best Western Citadel Hotel

"fabulous"

5
28/10/2015

one of the best hotels I have ever stayed in. Fantastic location, very clean and the staff were very helpful and professional. the breakfast buffet is second to none: Everything is so fresh and appetizing and the the chef is very accommodating. I will definitely visit again in the very near future. S. L-W

"wonderful view, helpful staff"

5
18/10/2015

This hotel, with views of the Sea of Marmara, is in a great location near old city of Istanbul. Views were terrific, restaurant was good, breakfast was great. Staff were very helpful, helped us arrange a tour even with minimal notice, and were very friendly and pleasant, with good English language skills. Bed was extremely comfortable, we each had a great sleep.

BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review
Dear Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “on BEST WESTERN CITADEL HOTEL. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. We will do our best in order to serve your needs in the way that will meet and exceed your expectations. Being a Best Western Hotel which is a part of the Best Western Hotels' chain, in order to maintain our quality of service. We appreciate your kindly comments on BEST WESTERN CITADEL HOTEL. We give importance to our guests' comments. We are glad that we have reached our goals providing you the service of your standards and becoming your choice in Istanbul. We will be always honoured to see you again at BW The President Hotel for your next trip to Istanbul. Kindest Regards, Aytekin Güç General Manager BEST WESTERN CITADEL HOTEL

"Great hotel"

4
15/10/2015

Terrific staff, nice rooms and breakfast. It is located right on the water and has an indoor and outdoor restaurant. It is a bit of a walk to main sightseeing spots but taxis are inexpensive and easy to obtain.

BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review
Dear Guest, Thank you for your nice feedback after your stay in our Hotel, I would like to say that we are always honoured to welcome you to “on BEST WESTERN CITADEL HOTEL”. We are happy to read that you enjoyed your stay and would be very pleased to welcome you again, next time you visit Istanbul Best regards Aytekin Güç General Manager Best Western Citadel Hotel

"Pleasant surprise"

5
14/10/2015

Our cruise ended in Istanbul, and we decided to stay on a few days longer. We had had good experience with Best Westerns before so we took a chance. This one turned out to be exceptional. The location was minutes from the Cruise Port with a view of the Sea of Marmara across the Kennedy Cadessi. A ten minute walk uphill put us at the Hagia Sophia and the entrance to Topkapi Palace. A cozy cafe with an outside dining area was a plus. The hotel is very well maintained with above average appointments. Rooms are a little undersize, but comfortable. Ours was on the third floor with the bonus of a view of the Sea. The staff was more than helpful answering our many questions, and suggesting activities. We boarded a Bosphorus tour boat directly across the street. And, you could stay for over a week for what you'd pay for 2 nights in Venice.

BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review
Dear Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “on BEST WESTERN CITADEL HOTEL. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. We will do our best in order to serve your needs in the way that will meet and exceed your expectations. Being a Best Western Hotel which is a part of the Best Western Hotels' chain, in order to maintain our quality of service. We appreciate your kindly comments on BEST WESTERN CITADEL HOTEL. We give importance to our guests' comments. We are glad that we have reached our goals providing you the service of your standards and becoming your choice in Istanbul. We will be always honoured to see you again at BW The President Hotel for your next trip to Istanbul. Kindest Regards, Aytekin Güç General Manager BEST WESTERN CITADEL HOTEL

"An excellent location in Sultanahmet"

4
14/10/2015

This hotel is well located along Kennedy Caddasi, just 400 meters from the Topkapi Palace and Hagia Sophia, two of the most important monuments you will see here. Because the hotel is on the main road, the taxi had no problem finding the place. The standard rooms are quite small, consider spending a bit more for the triple room, much bigger. Breakfast is very good, including Turkish Delight. Rooms are clean and well maintained. Staff and management were very friendly and helpful.

BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review
Dear Guest, Thank you for your nice feedback after your stay in our Hotel, I would like to say that we are always honoured to welcome you to “on BEST WESTERN CITADEL HOTEL”. Our guests satisfaction is very important for us. We are happy to read that you enjoyed your stay and would be very pleased to welcome you again, next time you visit Istanbul Best regards Aytekin Güç General Manager Best Western Citadel Hotel

"Great base for an Istanbul stay"

5
04/10/2015

Great location close the Blue Mosque and Grand Bazaar. Helpful staff, quiet rooms and amazing breakfast. We wish we had booked for more nights in Istanbul. Semih at Reception is so friendly and helpful

BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review
Dear Guest We appreciate your kindly comments on BEST WESTERN CITADEL HOTEL. We give importance to our guests' comments. We are glad that we have reached our goals providing you the service of your standards and becoming your choice in Istanbul. We will be always honoured to see you again at BW The President Hotel for your next trip to Istanbul. Kindest Regards, Aytekin Güç General Manager BEST WESTERN CITADEL HOTEL

"comfortable and practical"

4
27/09/2015

a very clean boutique hotel on the Marmara with excellent breakfast and friendly waiters helpful people..thank you management for a comfortable stay. Very convenient walking distance to major attractions and transportation.

BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review
Dear Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “on BEST WESTERN CITADEL HOTEL. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. We will do our best in order to serve your needs in the way that will meet and exceed your expectations. Being a Best Western Hotel which is a part of the Best Western Hotels' chain, in order to maintain our quality of service. We appreciate your kindly comments on BEST WESTERN CITADEL HOTEL. We give importance to our guests' comments. We are glad that we have reached our goals providing you the service of your standards and becoming your choice in Istanbul. We will be always honoured to see you again at BW The President Hotel for your next trip to Istanbul. Kindest Regards, Aytekin Güç General Manager BEST WESTERN CITADEL HOTEL

"BW Citadel has Everything Going For It"

5
27/09/2015

The location is beautiful, on the water - very close to tourist attractions. The room was clean and well equipped, the air conditioning perfect after a day out in the sun. The Staff did everything a person could ask for to make us comfortable and cared for. The Breakfast included everything and anything you might want, giving the day a pleasant start. We spent our afternoons at an outside table, under an umbrella with a view of the water and a cold drink. I gave myself a 10 in the planning and luck department for finding this gem of a hotel and location.

BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review
Dear Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “on BEST WESTERN CITADEL HOTEL. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. We will do our best in order to serve your needs in the way that will meet and exceed your expectations. Being a Best Western Hotel which is a part of the Best Western Hotels' chain, in order to maintain our quality of service. We appreciate your kindly comments on BEST WESTERN CITADEL HOTEL. We give importance to our guests' comments. We are glad that we have reached our goals providing you the service of your standards and becoming your choice in Istanbul. We will be always honoured to see you again at BW The President Hotel for your next trip to Istanbul. Kindest Regards, Aytekin Güç General Manager BEST WESTERN CITADEL HOTEL

"Pleasant stay"

5
20/09/2015

Nice hotel, with good service and the perfect breakfast ! A pleasant stay, nice view over the water, quiet area, time to relax and close to the historical city. Considering to visit again with the hole family

BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review
Dear Guest, On behalf of the hotel management and all the hotel staff, I would like to say that we are always honoured to welcome you to “on BEST WESTERN CITADEL HOTEL. I would like to say that our highest priority is to provide you with a memorable and pleasant experience each time you stay in our hotel. We will do our best in order to serve your needs in the way that will meet and exceed your expectations. Being a Best Western Hotel which is a part of the Best Western Hotels' chain, in order to maintain our quality of service. We appreciate your kindly comments on BEST WESTERN CITADEL HOTEL. We give importance to our guests' comments. We are glad that we have reached our goals providing you the service of your standards and becoming your choice in Istanbul. We will be always honoured to see you again at BW The President Hotel for your next trip to Istanbul. Kindest Regards, Aytekin Güç General Manager BEST WESTERN CITADEL HOTEL

"Fabulous Location Overlooking the Sea of Mamara"

5
19/09/2015

If you're looking for a pleasant, well run reasonably priced boutique hotel in Istanbul, go no further than Best Western Citadel. The hotel only has 25 rooms, half of which face the sea, which is well worth the additional 30 Euro per day cost. The view is fabulous! Located only a 10 minute walk away from Hagia Sophia and the Topkapi Palace the Best Western Citadel is ideally situated both individuals as well as small groups with an interest in visiting Istanbul major historic attractions. Service at the hotel is superb! The front desk staff is friendly and very accommodating. Plus a wonderful buffet breakfast is included in the room rate. HIGHLY RECOMMENDED!

BWThePresidentHotel, Genel Müdür at BEST WESTERN Citadel Hotel, responded to this review
Dear Guest, Thank you for your nice feedback after your stay in our Hotel, I would like to say that we are always honoured to welcome you to “on BEST WESTERN CITADEL HOTEL”. We are happy to read that you enjoyed your stay and would be very pleased to welcome you again, next time you visit Istanbul Best regards Aytekin Güç General Manager Best Western Citadel Hotel