Rooms 12 Adults, 0 Child
The Best Western Plus Sam Houston Inn & Suites welcomes you to Houston! Our beautiful newly renovated facility is designed to meet the needs of both the corporate and leisure traveler with each room offering standard features such as complimentary high-speed Internet connectivity, micro-fridge, coffee maker, full size ironing board and iron, hairdryer, spacious work desk and a 40-inch HD LCD television with over 120 HD channels including a free movie channel. In addition, we offer a business center (free to our guests), fitness room, guest laundry, conference room, outdoor pool, a complimentary full hot breakfast bar, and coffee each morning. Enjoy the excitement of live horse racing from late January through early May just minutes from the property. The Sam Houston Race Park also hosts concerts throughout the year ranging from genres like Country to Electronic Dance Music. Plenty of shopping nearby like the Willowbrook Mall just minutes away, Houston Premium Outlet Mall 25 minutes away. The Best Western Plus Sam Houston Inn & Suites offers excellent facilities and amenities. Our staff is eager to help create the greatest hospitality experience while visiting the beautiful city of Houston.
Best Western Plus
"Great hotel to stay at"
First time staying at this hotel and were not disappointed. The establishment is very clean, the rooms are large and the beds comfy. The included breakfast is excellent. The staff are very friendly, polite and helpful. We will definitely stay here again.
"A Great Stay"
This was a last minute little getaway just for a jacuzzi and I'm so glad I booked with you guys because it was an amazing stay and I will definitely be returning! Thanks for the great pricing, parking and staff because they were definitely great. I'll be returning anytime I can
"Beautiful and Relaxing!"
Great place to stay, perfect location and awesome staff! The beds are the most comfortable ones I've ever slept on! Continental breakfast has a great variety - especially my favorite TEXAS waffles! The pool is very well maintained and staff is so friendly and helpful!
"PLEASE DO NOT STAY HERE ITS NOT SAFE!!"
Not safe and infested as well as broken toilets which I reported and was promptly thrown out and accosted in the parking lot by him and his teenage boy. I am a single female just FYI. NOT UP TO PAR. READ THE REVIEWS PEOPLE IT COULD SAVE YOUR LIFE!!!
"Good Value for the Price"
I was pleasantly surprised by the good quality for my money that I received in Best Western Plus hotel on N Sam Houston Highway in Houston. The price was lower that some other hotels where I stayed on the road but quality was better. Some other hotels did not even have hot water and charged me more for their crappy rooms. Best Western Plus hotel has a clean, nice room and bathroom, nice bed, pool, gym, and everything was in a good shape. Breakfast was good too with several choices of food, coffee in room and in the lobby in the morning. It was also more peaceful stay that some other highway hotels which is why I extended my stay for a couple of more nights.
"Hotel Is Like A Home"
No need to search any further. Looking for a safe place, clean rooms, clean pool, friendly staff and breakfast with a feeling of a home environment than check in at the Best Western 8049 N Sam Houston W, Houston Texas 77064
"It don't get no better"
From the minute I walked in the door they were very helpful courteous and polite going above and beyond. Not being from Texas he took the time to explain where things are good places to eat. It is a very friendly environment and when I get off work I feel like I can go there and relax. It has a nice comfortable atmosphere in the lobby and in the dining area very clean.
"Not worth it. Felt cheap motel vibes."
The stay was a disappointment, it did not meet the standard BW Plus it felt like a cheap motel once checking in the room. We got there at night and took long to check in and they only gave us 1 room key (not a big deal but odd that they wouldn't ask, plus we just wanted to get in and get ready to sleep. Got in our room and we were so tired and didn't notice a lot of the uncleanliness until we were getting ready for a shower. We noticed there was only 1 bath towel, called the front desk and they told me it'd be 10 min before they give me another (this was fine). I waited about 25 min before calling the front desk again to notify that I was still needed a towel and they told me someone was just about to go. Got it and was able to shower, please note the towels feel old and run down and are small. when I was getting ready for bed I had turned on a few more lights and noticed the floor hadn't been vacuumed and one of the walls had a dark drink splatter on it. I hate to complain on just a 1 night stay especially from getting in from a long workday and drive (luckily, I had sandals). I had to finish some office work before bed and the Wi-Fi did not work at all. I had to use my hot spot from my phone. Next morning when I opened the curtains, I saw exactly how dirty the room was. I was going to book for another night in a different clean room but at this point I wanted to leave. I have to do some office work before hitting the road again and I asked the front desk for a late check-out and she didn't seem too happy about me asking, she was kind of rude. While I was working, I can hear one of the room service attendants obnoxiously talking loud on the phone. This went on for about 30 min before I couldn't handle being in the dirty and loud room anymore, I packed up and left before my late check-out. Overall between the one room key, old small towels, dirty room, slow check-in, delayed responses and slightly rude interaction this definitely felt like a cheap motel. Oh and two last things, the pod coffee machine was extremely dirty and was kept in the bathroom near the toilet and the elevator looked like it had been wiped with a dirty rag, there were super visible smears all over the door. Looked like someone just spread some dirty and water on it and called it good. The only thing that was clean and beautiful was the lobby.
It's was a short notice that we decided to book a room. I always stay at best western. They are the best. The rooms are very clean and nice. The appearance in the lobby is everything. The service was nice .
This hotel was an excellent choice, very clean, updated amenities, quiet, fenced completely around parking lot with ornamental 6' fence. And for the very economical price we paid, it could only be called a hidden gem. On a business trip and knew we would arrive very late at night, sleep only and then off again. So we randomly chose this hotel for its price. Most of the time you get what you pay for, especially on a ‘guess' type hotel pick. We were pleasantly surprised at this hotel. Very clean, some road noise but not excessive. Spacious room. Great water pressure. They even had keurig coffee maker inside the room. We will definitely return here anytime we stay. Oh and this price was the absolute lowest around that area!
The rooms were stinky like smoke and I got a non smoking room. The blankets were stained luckily I brought my own. The shower curtain was dirty and stunk like mildew, the water pressure was so hard that I have marks on my back it was like pins and needles. The shower head only worked half way. The breakfast was the best part and you only get 2 options. Waffle or taco. The wall plugs by the beds did not work and the lights flickered on and off the whole time. The tv only worked on some channels. Overall it was a horrible stay. We checked in at 1:30 a.m I would say, and it was so uncomfortable we left by 9 a.m.
This hotel was great , hotel was clean and slept like a baby , rooms are spacious and great places to eat nearby and a race track if u enjoy that , maybe a little more variety on breakfast but overall a great experience
"Very clean property, and friendly staff!"
We arrived late, yet we received a friendly welcome. The room was large and clean. The bed was comfortable for us. There were no foul odors in the hallways. The various amenities were clean and well maintained. I observed staff interactions with other customers. They were friendly to everyone and always smiled. The breakfast is slightly lacking compared to other Best Westerns, but that could be due to circumstances at the time we visited. The property is conveniently located a few blocks from the freeway, yet we didn't hear traffic noise. I would definitely recommend staying here. The man at the front desk, Bunty, is very helpful. He and his wife both work there and seem to be doing a great job!
"Newer Property, conveniently located"
The hotel is conveniently located off the Sam Houston Tollway, easy drive to Bush-Intercontinental Airport, as well as downtown. The desk clerk who checked me in was friendly, knowledgeable, and even addressed me by name later in the evening. The property itself appears to be newly built, if not, it has been well maintained and or remodeled over the years. They had a full hot breakfast in the morning, including waffles and burritos.
"Beautiful and Relaxing!"
This was my HOME away from HOME!! I stayed weekends at the Best Western by Sam Houston Race Park from April thru August while working at the track and the experience was GREAT! Not only were Bunty & Tina extremely friendly and professional but they treated me like family! The hotel rooms were always very clean and the grounds always very well maintained! The beds were THE MOST COMFORTABLE ones I have ever slept on in a hotel! I slept like a baby every night! The location was very convenient to the race park. When and if I ever return to Houston for pleasure or work, I will definitely stay at this hotel again!
"worst Best Western I've ever stayed"
In the beginning, we got a room smells like a moldy basement. It's so humid that we can feel the damp of pillows and linen. We also found that both the telephone and fridge were broken, so we asked to change to another available room. The second room still smells, but not as bad as the first one. The fridge is weak but at least it's kind of working. The first room and the second room are both "1 King Bed" rooms, but their bed setting and room amenities display are different.This inconsistency makes us have doubts about the cleaning practice. By the way, putting coffee make and ice bucket in the bathroom, next to the toilet, is unsanitary. I can't believe this is a Best Western "Plus". Maybe the lobby matches its tier. The rooms are more like the rooms you get at a small town highway motel. We also had problem in redeeming gift cards and have to wait 30 minutes for a more experienced staff to solve it partially.
Best Western has always given me first class service. I like using them because they have plenty of parking for trailers with no problems. Great breakfast too. Their prices are very competitive if not better than others. They make you feel like you are part of the family and appreciate you choosing them over others.
"Museum of Natural History - Stonehenge visit"
Staff friendly, personable and efficient. Facility light, bright and modern. Room was clean and cool, bed was comfy. The bath needed a little repair work - tub drain plug did not work and shower curtain rod was beginning to fall, making the curtain slide and stay in the middle during the shower.
"Horrible Stay at this Hotel"
This hotel is run down, out dated decor and old clogged faucets/shower heads. Room has harsh white lights, noisy air conditioner/heater units and is not maintained compared to many other hotel brands.
This has been the 2nd time I stayed at this hotel and I will stay here again whenever I come back to Houston, having a gas station and a Jack in the Box in front of the main door is so convenient, the rooms and I would say the entire hotel is clean, housekeeping and the rest of the staff do great a job here.
Convenient location, great value, safe and clean! The staff was very attentive and friendly. Hotel was easy to get to and from our office in Houston. Only thing they need to tweak is the wireless internet, speed and signal quality was low. Made it a challege to work remotely. Other than that it was a pleasurable stay.
"Another Jacuzzi room stay"
We stayed here because they have jacuzzi rooms. The first room we had had some minor issues, but the front desk was more than willing to get us another room. The 2md room was nice and clean. No issues. We didnt wind up using the jacuzzi tub, but we will be back.
Vikram S, General Manager at Best Western Plus Sam Houston Inn & Suites, responded to this review
Thank you for your feedback! We appreciate you giving us a chance to rectify any issues. Look forward to seeing you again soon.