Best Western Plus Northwest Inn & Suites,  Houston

4.0/5  - based on 134 guest reviews.
11611 Northwest Freeway, 77092-6257, Houston, United States - See map
+1 713 290 1400 +1 713 290 1740



Your room

> Room 1

1 adult


Hotel advantages

  • Free parking
    Free parking
  • Outdoor pool
    Outdoor pool
  • Spa
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
TripAdvisor Traveler Rating
based on 134 traveler reviews
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Select this hotel in the northwest corridor of Houston, Texas offering guests great amenities and service. The Best Western Plus Northwest Inn & Suites offers guests the perfect combination between comfort and convenience. Property is 100 percent smoke free. The hotel is only two and a half miles from the Sam Houston Race Track, which is known for their real and simulcast horse racing. Guests will also find themselves close to a variety of restaurants including Joe's Crab Shack®, Outback Steakhouse, Luby's, Jason's deli® and Red Lobster®. Each guest room includes free high-speed Internet and 42-inch HD cable satellite television with HBO® and Showtime®. Guests are welcome to a complimentary deluxe continental breakfast bar complete with fresh baked Belgian waffles every morning. Hotel amenities include an outdoor pool, fitness room, a spa and meeting facilities. The Best Western Plus Northwest Inn & Suites is the perfect lodging for guests traveling on business to the Houston area. ExxonMobile Corporation, Siemens Building Technologies and David Weekly Homes are all within four miles of the hotel. Guests will find great shopping at the Galleria, only three and a half miles away. Families will love spending the day at Six Flags® AstroWorld® a short drive from the hotel. Make a reservation today and save at the Best Western Plus Northwest Inn & Suites located in Houston, Texas. Enjoy your stay.

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Room 1

Guest reviews

in partnership withtrip advisor img
based on 134 guest reviews
Certificate of Excellence
Business Business 62
Couples Couples 24
Family Family 24
Friends getaway Friends getaway 7
Solo travel Solo travel 17
Sleep Quality
Best Western Plus Northwest Inn & Suites,Houston
  • 4
    « Comfortable and Clean »

    This Best Western rated above average on the list of hotels that we stayed in during our cross country trip. It was quiet, clean and comfortable. The breakfast was great with a good variety of items. Hotel personnel were professional and friendly. I would definitely recommend this property!

    « Excellent Hotel »

    Stayed here for 2 nights, great staff, good breakfast, parking, lift and Wi-Fi. No issues with the hotel at all, everything you need is in the room. Microwave, Iron, AC and a good selection of TV programmes. Not that hard to find even with the roadworks.

    « A clean & friendly night's stay »

    Just off the freeway, and close to some good restaurants along with a multi-screen theater, which features lounge chair seating. The staff is friendly and helpful, the included breakfast nice, the room comfortable with a good bed. This is not a fancy place, and some say the neighborhood is not the best, but we felt no discomfort and would stay there again.


    Great value with pool that I had to myself the entire stay. Morning buffet standard. This location is very quiet and we chose the location due to close proximity to family. Clean, convenient, comfortable.

    « one night stay »

    The hotel was very nice. there was a couple things not good in my room and the clerk moved me without hesitation. The location would be great except there was much road work on the frontage road and caused confusion. The hotel entrance was hard to find. When I left, the clerk gave me excellent directions to return to the interstate.

    « Good value for money »

    Hotel is conveniently located on highway, so very good to road-trippers. Rooms are set on the side of the building away from the road, so minimal noise from traffic. Rooms are spacious, with on-site laundry facilities.

    « Weekend getaway »

    My boyfriend came to visit for the weekend. Everyone at the hotel was friendly and helpful. It recently got a remodel, rooms were nice and clean. I didn't have breakfast there. Plenty of restaurants/fast food restaurants nearby though. Only problem was construction made it hard to find entrance and you had to find ways around it. And construction continued at night during the weekend, the hotel was VERY quiet, so sleeping was not a problem. I would definitely stay again.

    « Good hotel, yet some negative occasion happened »

    First of all, that's not my first stay with the Best western in general and in this hotel in particular. I like Best Western chain for decent breakfast, spacy and clean rooms. This particular hotel is very decent and my review would have been 5* for sure unless the following happend: I left a model of plane I purchased for my firend in a room when I was leaving. Nobody contacted me regarding it. I knew I'll be back soone enough but in several weeks when I came the plane wassn't in the lost&found what means one or another: 1) somebody's taken it for he/herself what means staff isn't trustworthy; 2) Nobody cared about my lost property and just thrown it away what means staff is careless. I'll probably choose Best western for my next trip but I'll think twice before choosing this particular one.

    « comfortable, clean, and quiet »

    Great hotel for the money. We had a large room with a King bed and it was very comfortable with a sitting area, a small refrigerator, and a microwave. It was a clean, quiet and comfortable room. We have the breakfast on Sunday morning. They had lots of choices and the food we ate was tasty. Our only compliant was that the entry and hallways did not seem to be air conditioned and it was hot and humid in Houston.

    « Best Place to stay »

    I was driving late from Austin and had to stay at this hotel. It was a good hotel compared to other Western I have stayed. good front desk staff, nice and comfortable bed. Good breakfast in the morning. I am satisfied with my stay.

  • 5
    « Amazing »

    We stayed at the Best Western plus at highway 290 returning to home for 1 night. Friendly staff, Clean room, Free morning breakfast, Free high speed Wi-Fi. We will definitely be back when we will be in houston. We have no complaints Quick access to the major highways and restaurants.

    « Fit for purpose »

    We only used this as we were arriving late in Houston and it was too late to drive far after a flight. It was a good hotel in line with other BWs we have stayed. There were a few restaurants in walking distance, but there was not much else going for the location as it is obviously a stop off point for travellers like us who continue their journey next day. Breakfast was pleasant as we luckily chose a good time when there was no one else there!

    « Pleasant Experience »

    Wonderful stay in a beautiful, clean hotel. Breakfast was enjoyable. Convenient to the Hobby Center, and many restaurants. Construction made it a little difficult to drive, but it was worth getting to this Best Western.

    « Overall »

    Hotel was clean. Would not choose if have business dowtown. Would get closer. Exit signage was not very good. Entrance sign should be raised about two feet so that it could be seen easier. Negotiations with neighbor hotel for aan arrow sign on their wall would be helpful.

    « Great Location »

    Just off the 610 loop on NW Freeway this place affords easy access to all of Houston. Room was clean and up to date. When we had to leave before our check out date the staff was most accommodating. Will definitely stay here again as not only was the location perfect, the staff most helpful but the price was right as well

    « Great stay, huge room »

    Stayed here while I was in town for business. I arrived on a Friday and left Sunday morning. the room was suprisingly huge and comfortable. The staff was great. The only issue I had was all the construction going on, but GPS was a trooper and kept in going where i needed to go. My room was pleasant and very quiet. I would stay here again!

    « Would stay again and again... »

    This was surprisingly pleasant experience! I normally stay at Hilton properties but needed an inexpensive place to stay for a few days. I made a reservation with some apprehension because of my bias for Hilton properties, knowing they are different classifications of hotels. However, I would stay at this hotel again, again and again...the staff was friendly, the room I stayed in was clean, the lobby was nice and they serve breakfast although I didn't make it down in time to eat. My recommendation: give it a try! Excellent value!!!

    « good time »

    stayed here for a visit with my cousin and show at Revention Music Hall, very close to downtown. nice clean room newly updated only stayed for one night but worth the price. cant wait to visit again. thank you

    « Great Stay »

    Great experience. Well maintained location. Great staff. Great looking rooms for a reasonable price. The rooms made me feel right at home. I wish the showers had a little more pressure though. Breakfast was good. The fitness room was pleasing. The equipment was cleaned and well maintained. The fitness room could use a little more space though, and maybe some free weights. Overall it served its purpose and got me the workout I needed to end the night.

    « Nice stay »

    Stayed at the hotel two nights andbit was clean and quiet. Located near several stores and restaurants including Star Bucks. Breakfast in the morning served until 10am. There is security at night which is a plus. Overall good stay.

  • 5
    « Best Western Plus in Houston »

    This hotel was better than I expected it to be. Due to the construction in the area it was difficult to get to, but you can hardly blame the hotel for the City of Houston's dedication to making sure that everyone's trip is as terrifying as possible. The hotel has either been recently refurbished or it has seen very low patronage as all the fixtures that I saw looked practically new. The staff were courteous and since I arrived several hours earlier than I expected, they let me check in early too. I was up and out too early to have breakfast so I can offer no opinion there.

    « Nice Hotel »

    This is a nice hotel. I was a little disappointed to find out that my hotel room only had a jetted tub and not a jacuzzi tub. I wish this had been clarified when i made the reservation. I would have stayed somewhere else. Also, the jets in the tub did not even work. We did not report this until checkout, as we were not interested in changing rooms as we had already unpacked and settled in. We told the front desk clerk at checkout that the jets were not functioning and she apologized. I felt like at least we should have gotten credited back the difference in price between the regular room and jetted room since the jets didn't work.

    « Great stay at a great price »

    The hotel has been renovated and the interior is like new. The room, bed and flooring was practically brand new. It is tricky to get to this from the freeway as the sign is missing. The construction on the highway is a nuisance.

    « Best Western plus Houston »

    Very good experience. Their staff were exceptional. They were courteous, had good local knowledge to offer. Plenty of parking. Good value for money. The internet connection worked very well. Their breakfast could have been better.

    « guest »

    Basically very good. Only complaint is that some of your properties are not very nice from the inside lobby area and tend to have a cheap hotel look. This hotel was surprisingly very nice and I was really surprised and impressed. Only complaint was the difficulty getting there due to the highway construction.

    « Remodeled: Beautifully Done! »

    I chose this hotel based upon the proximity to my business appointment, but more importantly, based on the reviews on TA. The property is better than expected due to the recent upgrades. Literally while I was away during the day, the finishing touches of new mirrors was completed. The decor is modern and classy. Even t h e hallways have been freshly painted and newly carpeted. Breakfast was the basic fare for this chain, but the area was very clean and orderly. Well done management. Well done.

    « Best Western, Great Place to Stay »

    The hotel service was very good. I did have trouble entering the parking area for there is road construction, and not enough signs to find the entrance, which is narrow and in the access road which required exiting in one further exit from US 290 in order to get there.

    « End of day of sales with bugRIGHT »

    A little hard to get to but worth it. Front desk clerk very nice. We checked in at 8.00 and after a long day of sales with the bugRIGHT Co. a good night's sleep would be great. Best Western did it. Bed was comfortable room was clean and perfect. We stay at a lot of Best Western's this one is worth it.

    « A Good Value - Located Well »

    We have stayed at this hotel for two trips, this year. I generally like to stay at a Best Western hotel because they seem to be more caring and cared for than the other big chains. This hotel is clean, comfortable, pretty, and the staff have always been helpful, courteous and amenable. Breakfast is basic, with an egg dish, potato, meat, cereals, waffle, a fruit, and pastry. Coffee is available 24/7 and the hotel also has some snacks for sale in the lobby. They have a work out room, outdoor pool (none of which we used), computer area. This hotel is located very close to the central approach to Houston, with freeway access to the 610 Loop which can get you around the city to any destination, including The Galleria. If we travel back to Houston, we will stay here, again.

    « Loved it ~highly recommended »

    The front desk staff (Kat, Abdul, & Valene) and Nelly (food attendant) were so pleasant and friendly. They were very knowledgable the area, providing us locations of restaurants and shopping, and helping us find our way around the Houston area. Didn't deal with the housekeepers, but they did ensure our room was always clean and comfortable when we would return from our daytrips. In the morning the hallways were always smelling pleasant and clean. The location, if your visiting the area, you would pass it and not know it. There is construction next to the hotel (at the gas station) so use the side road to get into the parking lot. The driveway has a high bump, so be careful (it's not their fault, just lots of construction). The staff went above and beyond to make sure we enjoyed our 6 day stay. We will be going back :)

  • 1
    « Staff sits around on their butts »

    Avoid at all costs this hotel. Staff is lazy and sits around in the lobby watching TV during peak hours. Very unfriendly staff. They did not act very personable or showed genuinely that they were glad that you were at the hotel.


Getting to the hotel ...

All directions
·From: CBD. Take Interstate 10 West to 610 North to U. S. 290 West. Exit Antoine Drive and turn left, the Best Western Plus Northwest Inn & Suites is located on the northwest corner of U. S. 290 and Antoine Drive. ·From: The Galleria. Take 610 North to U. S. 290 West. Exit Antoine Drive, the Best Western Plus Northwest Inn & Suites is located on the northwest corner of U. S. 290 and Antoine Drive.