Room 1
Room 2
Room 3
Promotion code

Best Western Hotel Hondo Inn, Hondo

301 US Highway 90 E, 78861-6087, Hondo, United States - See on a map
Best Western Hondo Inn - Welcome to the Best Western Hondo Inn! The Best Western Hondo Inn is ideally located in the center of Hondo. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Guests at this Hondo, TX hotel are minutes away from the South Texas Regional Training Center, making this property a favorite for business travelers. Enjoy being close to the South Texas Regional Airport to easily catch early or connecting flights. Whether it’s a meeting with Hondo Railway HRR or an event at the Southwest Texas Junior College that brings guests to this part of the Lone Star State, staying at a comfortable and affordable hotel can make a big difference. With southern hospitality and an unbeatable location, our hotel in Hondo, TX sets the bar high. Adjoining rooms are available at this Hondo, TX hotel, so traveling as a group is simple. Take advantage of the BBQ grill for guests and try your own hand at Texas-style barbeque. For those here to attend the Cowboy Country Roundup, it all starts with some great grilling. Extended stays are a breeze with a microwave and refrigerator in all rooms. A number of guests at this hotel in Hondo, TX come to town for the South Texas Maize or to attend a term at the junior college, so accommodating groups and longer stays is our specialty. The Wild Game Festival also draws a crowd, and with the Hondo Army Air Field Fly-In nearby, we’re proud to host those who serve on a regular basis. No matter what brings guests to this Hondo, TX hotel, rest assured that each staff member puts guests first. As local ambassadors, you can depend on us for the best recommendations and tips on things to do, places to eat and shopping musts. Book your upcoming stay at the Best Western Hondo Inn and rest easy knowing you’ve secured the best hotel in town! Enjoy your stay!

Best Western

Hotel Hondo Inn




Hotel advantages

  • Complimentary full american breakfast
    Complimentary full american breakfast
  • Outdoor pool
    Outdoor pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Multilingual staff
    Multilingual staff
  • Onsite laundry
    Onsite laundry
Show More Show Less

Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 136 guest reviews
Very Good
Business Business
Couples Couples
Family Family
Friends getaway Friends getaway
Solo travel Solo travel
Sleep Quality

"Dirty Rooms , Broken or missing items , Room smelled like urine,"

Troy_68rodeo, Bandera, Texas 12/04/2021

Dirty Rooms , Broken or missing items , Room smelled like urine, No coffee or bottled water available . Very bad management. My wife stepped on a piece of glass that looked like a broken crack pipe. Clearly had not Vacuumed

"Worst experience ever on a Best Western"

Patrick C, COLEMAN 11/04/2021

We checked into Best Western Hondo and were not recognized as a member with Elite status. I gave the clerk a $100 Best Western gift card for payment and my American Express card to pay the remainder of the charges. In fact we were not even thanked for choosing Best Western Hondo. We arrived in the room to find only 2 pillows on the bed. I asked for more pillows and was told that 2 pillows per room is Company policy, no exceptions. The bed was old and worn out. When I got into the bed I immediately rolled into a hole in the center of the bed. When my wife got into the bed she immediately rolled to the center also. When you pay $100 for a room you do expect to have a decent bed to sleep in! Did not happen here! Worst night ever in a Best Western. The room was dirty had black mold in the showers! Needless to say we did not rest very well in a worn out bed that should have been replaced years ago. The next morning at checkout the clerk was not very friendly and without saying a word handed my receipt to me. I read the receipt and saw that the entire bill was charged to my American Express card. I asked the clerk and he said he did not know anything about a gift card and if I had a problem to take it up with the hotel manager. He told me that the manager would be in in a couple of hours! I need to leave and he will not fix the problem! After waiting over an hour the manager finally arrives and grudgingly fixes the problem! Never again will I darken the doors of this location!

"To much noise"

User 29/03/2021

There was banging of the elevator and people letting there doors slam shut All night long. Did not get any sleep at all. The breakfast was bad also, It consisted of an apple, orange, Blueberry muffin and a little container of hot sauce. Will not be coming back.

"Nightmarish, Purposely Trashy Hotel by Owner"

frojofro, Akron, Ohio 14/02/2021

Having lived in India for many years, we LOVE IT and its people. Period. But what ALL, to date, Indian-owned Best Western Hotels we have stayed at (#3) have done/are doing to TRASH the formely vaunted Best Western brand is DISGUSTING & a sign of contempt by "Siddhi, Inc.", in this cases, towards its American customers who, ostensibly, have made them WEALTHY. FILTHY room. Hotel not ONCE answered direct number, then onsite, clerk/we noted it never RANG. TV broken. Ceilings neatly breaking from (?) black mold/water stains, shower did NOT WORK! ironing board garbage broken w' FILTHY cover. iron broken. mattresses 15 YEARS OLD. The KEY sign to these foreign hotels is literally this: 2 thin sheets sandwiching a smelly thin blanket with 2 pillows; bathroom w' 3 towels. PERIOD. NO BREAKFAST- supposedly due to "Covid", which is BS. Not even coffee. Worst Best Western experience EVER from 25 year Rewards member. Finally, NO ABILITY to use points, as again, telephone never answered & kind clerk knew NOTHING about helping to accomplish our wish! Just awful. "Siddhi@, of note, means "powers" in Sanskrit. TRY USING THEM FOR CUSTOMERS; NOT your bank account!!

"Visit to Hondo, Texas"

User 12/02/2021

I was please with the room but disappointed that it was not the room we normally stay. This particular room was not as handicap friendly as other rooms we have stayed in at this hotel. To get my son into the bathroom we had to open the bathroom door completely then push his wheelchair into the bathroom. It was kind of awkward but we made it work.

"Very impressed"

coblabla, Mico, Texas 01/01/2021

Not every situation goes the way we always want it. But it is the way we handle ourselves that defines us. Like so many others I could not wait for 2020 to end. The staff could not of been kinder. I will definitely be staying with Best Western in the future. Thank you!!

"Alright place to sleep"

brianwS5519HE, La Vernia, Texas 24/11/2020

The location was easy to get to but the parking lot was small, breakfast was not much just a grab and go bag with an apple and granola bar due to Covid. Other than that the building was nice, the rooms were neat, beds were nice but the pillows were smaller than throw pillows. The showers did not have much pressure and barely got warm. The property has much potential but other than a place to sleep it doesn't provide much of a stay.

"Lack of effort/Poor service"

you-and-me-2015, Reno, Nevada 12/06/2020

Hotel is poorly cleaned in common areas ... hallway floors were dirty needing vacuumed; property smelled like cigarette smoke. The room didn't have towels, mini pillows on the bed, the air conditioner never shut off, grab and go breakfast was a joke small wrapped orange or apple, mini muffins. We were told most of the restaurants were closed or drive through only and told good luck. We had to ask for our loyalty/reward points the next morning (Diamond Member) never acknowledged at check in or offered any upgrades!! Will not stay at this location again!! Due to COVID 19 pool and gym were closed!


User 29/02/2020

Overall very good, could use a little more training on new front desk personnel. The internet is marginal at best. Signals weren't that good. Speedtest only hit 6 mb/s . Suggest putting extenders for rooms a distance away from WiFi service.

"Annual trip"

Wayne H, Round Rock, Texas 10/02/2020

Best hotel in town. Annual trip, with lots of friends. Always a good experience at Best Western Hondo. Good staff. Friendly, helpful. Location is good. Price is fair. Breakfast is adequate. Parking is never quite full, which is a problem at some hotels.

Savan B, Manager at Best Western Hondo Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 830-426-4466. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Savan Bhakta General Manager Best Western Hondo Inn

"Quiet and comfortable "

sherylsr, Blanco, Texas 12/01/2020

We stayed overnight for a retirement party. Our upstairs room #323 was clean and comfortable. I forgot to tell the front desk that the bathroom faucet drips unless you get it right at one little sweet spot. We were pleasantly surprised the room and floor were so quiet at night. Breakfast was sufficient with eggs, bacon, potatoes and gravy along with make-your-own waffle, oatmeal, yogurt and other continental items.

Savan B, General Manager at Best Western Hondo Inn, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 830-426-4466. Thank you for letting us know the faucet is leaking, we will have our maintenance check it out. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Savan Bhakta General Manager Best Western Hondo Inn

"Have stayed in better"

pamN3879WQ, Burnet, Texas 17/11/2019

We stayed in two separate rooms. We were given a wheelchair accessible unit. The mattress was old and the room smelled very strongly of urine. The other room seemed to be fine. It was disappointing as we have stayed there numerous times in the past.

BestWesternHotels, Corporate at Best Western Hondo Inn, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Very Dishonest, BE AWARE!"

User 14/09/2019

Went Dove hunting, had a prepaid non refundable reservation that I paid for on 9/10/18, they refused to honor it and charged my debit card, without my knowledge or consent, close to twice the amount I already paid. I am getting nothing but lip service from the Manager and Best Western Consumer Affairs. I sent a Demand Letter and will folow-up with civil litigation... Don't trust them they are dishonest...


User 10/09/2019

Be aware. This hotel charges a premium price for a cheap hotel!!!! When you try to book online for the $95.00 rate but it says no rooms available but call and they tell you they have plenty of rooms but charge you $145 per night is a joke. Then I called the day after my stay and was quoted 119.00 a night but received a call telling me no that was wrong. Wow what a joke of a hotel!!!! Want stay at another BW EVER!!!! VERY DISHONEST.

"Dove hunt lodging"

clintlipsey, Bulverde, Texas 08/09/2019

I come to Hondo to dove hunt. Several other hunters staying at this hotel. I like this location because I like dealing with Americans when I check-in. I have checked the rates at some other places along hwy 90 in Hondo and the price is the same. The "others" hope that the BW will book solid so the hunters will be forced to use them. Just book ahead of dove season, and you can stay in a nice, new, clean, friendly hotel without getting gouged. God Bless America !

"Roach Infested"

User 11/07/2019

We had never experience anything like this in all our lives staying at motels. The room was infested with roaches. Now if the room is the whole place is. We checked out! They send a maintenance man with a can of Raid. I told him we don't need that we're leaving. Since there's only 3 motel's in Hondo. And all Cabins were full. We had to look for another motel there. We went to the Executive Inn. I straight out asked Mr. Patel do you have roaches? He was like what? He said no. He told the truth we stayed there. It's not an upscale motel. But it was clean staff was very friendly. They take care of their property. And they have no roaches! I highly recommend this motel!

BestWesternHotels, Corporate at Best Western Hondo Inn, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Our 2 day stay at this Best Western in Hondo."

User 29/05/2019

The hotel was easily accessible from the hwy.. The rooms were comfortable and the breakfast was good . The breakfast attendant was most helpful to the guests and kept everything refilled as needed. Enjoyed our stay.

"Worst Best Western Ever!!!"

Mulligan R, Fort Worth, Texas 17/05/2019

We needed a nice place to stay a few days in Hondo. We thought this was the best place to stay, based on newness, affiliation with a good brand, and we had heard good things. And.... we thought wrong. From the beginning, the hotel management was extremely rude, unfriendly, and surly. We had been on the road most of the day, and I called ahead to see if we could check in a bit early (normal check-in is 3pm). I was told by the person answering the phone that we could check in early, two of our room would be ready. When we arrived at 1:30pm, there was another person at the front desk (Paula), who grumpily advised us that we could probably get one room, but we would need to wait for the next room until normal 3pm check-in. When i pointed out that the other person (Petra) had been nice and said we could have these rooms to freshen up before we needed to meet with family, I was again advised that check-in was 3pm, Once we arrived at the first room, it had been made up, but the housekeeping of the room wasn't impressive. The room felt very tired and dirty, carpet felt gross walking on it, and there was mold in some of the places where the caulk around the tub had gaps..... Not really appealing, but we really had no choice. I went back downstairs to talk with Paula at the front desk, and it just wasn't a very pleasant experience. As noted above, very grumpy, not personable, and unfriendly. We decided that maybe it was just a bad day. However, the other management we met at the front desk weren't very pleasant or personable, either..... I think perhaps that's just how they are. On the other hand, the housekeeping staff was friendly, and were doing their part to make the stay comfortable. Breakfast was okay, but just okay. Nothing really cooked there it seems. Iit appeared that all items were frozen, microwaved, and put out on display. As an example, the scrambled eggs were actually a round disc of eggs.... Biscuits were clearly not made anywhere near there, etc.... Would I stay here again? I think next time we go for family, I'll check out the Executive Inn before booking the worst Best Western I've ever stayed at in my life.

BestWesternHotels, Corporate at Best Western Hondo Inn, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. - Best Western Hotels & Resorts

"Should be called the Worst Western "

665richarda, Houston, Texas 21/04/2019

I don't think I've ever posted a review of a hotel before I check out but I had to warn potential visitors. This morning I tried to take a hot shower at 9am and there was no hot water, how does this happen in 2019? If your a lady that wants to keep her fingernails don't try to activate the shower, it has a small ring on the spout that you have to pry down with your fingertips. The ice maker on our floor didn't work and good luck getting anyone to get up out the their chair at the front desk to check you in. The beds are advertised as queens but I have a hard time believing it, as mine at home is and these aren't as big. Last if you want to sleep at night bring ear plugs as doors slam all night long, what happened to quiet time? You've been warned.


User 11/02/2019

Really enjoy staying at this hotel whenever I am in town. The staff is always friendly and the hotel is always well maintained. I am so used to staying hotels with paper thin walls where you can hear everything going on around your room. I have never had that problem here. The front desk was even lovely enough to help me put in my reservation for next year when I will be back. Looking forward to the next trip.

"Not great"

DJCrowell, North Richland Hills, Texas 03/02/2019

We stayed here this weekend. They have us our room. We went and unlocked the door and there were people in the room. That person was as surprised as we were because she said this was the second time this happened to them. On Saturday morning the breakfast area was so dirty we went out to eat. I'm not sure if they had ever vacuumed the staircase. When we checked in on Friday the toilet seat was not attached on one side. I went to the front desk and told the lady and she said she would have someone fix it. Maybe she meant after we left because it wasn't fixed while we were there. To turn on the AC unit you had to touch the controls on the unit itself. It was black with dirt. I used a wash cloth to change settings. This place needs new management who understands cleanliness and customer service.

BestWesternHotels, Corporate at Best Western Hondo Inn, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. - Best Western Hotels & Resorts

"Take flip flops!!"

Linda C, College Station 28/01/2019

The floors in the hallways and rooms were horrible - appeared to have not been vacuumed in a month. . .or longer. I wore my street shoes to avoid walking on the carpet. Take flip flops to wear in the room. The bed was comfortable and room temp was fine. We did not eat breakfast but did get a cup of coffee and it was good.

"Dirty Floors and Scratchy Sheets"

Flowers733, New Orleans, Louisiana 06/01/2019

Only spent one night here thankfully! Obviously their vaccum cleaners all broke months ago and havent been replaced. Visible dirt and trash on the floors of the lobby, hallways, and in room. Kept sooks on the whole time to prevent my feet from touching all the dirt. Sheets thin and scratchy. Airconditioner in room moved air but didnt cool anything. Not sure what the problem lies but obviously the managers really dont care.

"BW Hondo"

Tour13852935577, Abbott, Texas 17/12/2018

One of the best hotels I've stayed at. Clean room and very comfortable beds. Would definitely stay here again. I would highly recommend this hotel. Staff and attendants are very professional and friendly.

"Good hotel "

txfordgt40, Dallas, Texas 19/11/2018

We stayed at this hotel while visiting friends in hondo. The hotel was clean and the amenities were good. On Saturday morning when the breakfast area was overflowing. The staff opened the meeting room to allow for more seats. The food was plentiful and good. The room was good. Nice new 42 LCD TV with direct tv as the provider. We were able to watch all of the college ball teams we follow. The bed was comfy and pillows nice. We had a room on the front of the hotel and occasionally we could hear the local train whose tracks are across the highway from the hotel. It didn't bother us, but if you are a light sleeper you might want to ask for a room on the backside of the hotel. The entrance is a little tricky. The hotel sits back behind a fast food place so you need to be on the lookout for the hotel driveway. Was sportier at night just drive slow. We wound definitely stay there again !

"Clean and Afforadable"

afwife556, Oologah, Oklahoma 13/08/2018

Amazing staff, pretty good breakfast, and very clean! Helped me when I checked in after a terrible stay at another hotel. They helped me book at midnight from another horrible hotel. Super helpful and affordable, cant say enough positive about this place!!!!!!!

"Comfy bed, but poorly managed"

dharper378, Forney, Texas 30/07/2018

I hate to ramble on for 200 characters when there isn't much positive to say. I will start with the positive. The bed was really comfortable. Other than that it was middle of the road to down right disappointing. The ac was not turned on so the room was really hot, the bathroom was not thoroughly cleaned. The cable wasn't hooked up properly and the fridge was not cooling. I am sure this was still probably the best place to stay in Hondo as there was not much there.

BestWesternHotels, Corporate at Best Western Hondo Inn, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Excellent service"

dwtieking, Abilene, Texas 25/07/2018

We arrived and the couldn't find our reservanton, instead of sending us somewhere else they gave us a room and for cheaper than the original price. When we left my card was declining and they told us not to worry about it and they would try again later in the week.

"Excellent Hotel, new and clean."

User 12/03/2018

The hotel staff and hotel were excellent. The hotel appears to be fairly new and well cared for. The a/c blew nice and cold, the room was clean and had a pleasant smell. The only issue we had, was that we reserved a king bed and when we checked in we were given a room with two queen beds. We checked in late and I didn't feel like going back downstairs to try and correct the situation. Other than that, I would highly recommend this hotel.

"Good stop"

BobbieC43, Sun City, Arizona 17/02/2018

The property is set back off the road and easy to miss. This is a three story building. Everything is clean and well appointed. Room was pretty stark with one abstract over the desk with no other pictures...looked tailored, masculine, business-like. Bed was comfortable but pillows could be upgraded. I would stay here again.

"Delightfully clean!!"

User 15/02/2018

We initially booked rooms at this Best Western with the understanding that we would book elsewhere if the hotel did not meet our expectations. However, our experience was so pleasant, that we extended our stay into a second week. We found the hotel to be extremely clean, which is a must in my book. The lobby and common areas were kept quite clean. The bathrooms in our rooms were immaculate! The bedding was clean, as was the floor. The first week, we had a room at the back of the hotel (odd numbered room), which was very quiet. The second week, we had a room at the front of the hotel (even numbered room) and could hear some of the street traffic, but the white noise from the AC/Heat mostly blocked it. Breakfast in the morning had several options: eggs, bacon or sausage, biscuits, gravy, make your own waffles, cereal, pastries, fruit, yogurt, juice, coffee, etc. Breakfast staff made sure to keep the area stocked in the mornings so they never ran out of anything. Free breakfast for 6 people every morning was a huge savings for our family! The staff was so very friendly - the purpose of our travel was very stressful, but the staff went above and beyond to tend to our needs and extend kindness to us. I cannot express how appreciative we were for their helpfulness - they represented their community and the hotel well. If ever we are back in the area, we will be staying at this Best Western. As I have never stayed at a Best Western previously, it is now an option I will be exploring for future travels - I just hope they can meet the high standards of this Best Western!

"Quick stay"

Jody H, Tomball, Texas 23/12/2017

Very nice hotel. The front desk staff was very helpful and attentive. We had planned on a three night stay, but a change in plans cut our trip short. Staff was helpful in getting me checked out early.


User 28/11/2017

good value. I couldn't figure out how to make the shower work. Several fast food places including McD's easy walk & excellent restaurant (Herman Son's) about 1 mile but no walkway. The review has to be too long so next time will skip bothering.


John W, Sun City, Arizona 19/11/2017

The hotel in Hondo ,Texas was a very pleasing experience. The appearance of the hotel was pleasing to the eye,should look even better when they finish the exterior paint.The lobby was can enable and Sally was very knowledgeable and got us set up for our next stay in El Paso, Tx.The room with king bed was really pleasing to the eye.Nice decor and the bathroom marble counter top beautiful.Bed was very comfortable n got a good rest over nite.The breakfast was also very good selection of food.You don't leave hungry.The Orange juice was the real stuff Would recommend this hotel to anyone who would like good unites rest.

"wonderful place to stay"

User 06/11/2017

this hotel look very nice and new and everyone was so nice and helpful. The entire place was spotless and the beds were so comfy. I went ahead and booked my next three stay. I love the area too. there is a Walmart and a McDonald very close incase you need to get anything for you trip.

"Nice place"

Mary E, San Angelo, Texas 30/10/2017

We were here to visit friends and the location was good for us. it was a nice room on the ground floor and the breakfast was good.It did have a cobweb in the corner of the ceiling but the rest of the room was clean.

"Great Hotel"

Michael H, Houston, United States 25/09/2017

Our group stays here every year for the opening weekend of dove season. Great hotel and great service from all of the staff. Women at front desk allowed our group to bring lunch and beers into the breakfast area to watch the game as a group. Extremely cool.

"A good place to stay"

Patrick C, COLEMAN 31/08/2017

A clean comfortable place to stay when traveling. Great comfortable bed and is very quiet. Staff is very friendly. Have hstayed in this location many times and wuld not hesutate to book another room at this location.

"Great Stay"

josephbT582CQ, Round Rock, Texas 27/08/2017

This was a very nice hotel. The staff was so nice it was board line annoying. The fire alarm throughout the hotel did go off at 4 in the morning waking everyone up. Someone prepping the breakfast burnt something. I didn't think it would be fair to leave a bad review for an accident. I'm sure it won't happen again.

"Notvmuch better in this town"

User 21/08/2017

Room smelled like incense. Stains on the chair and staff was friendly but unhelpful. Missing shower curtain. The staff just seem uneasy answering questions as though they don't know the answer. I stayed here before and it was better. I would probably drive from san Antonio or castroville then stay here again.

"Nicest hotel in Hondo."

Kim M, Houston, Texas 31/07/2017

Happy that Hondo finally has a nice hotel. Clean, well designed property with amenities (fitness, pool). Pleasantly surprised to find this hotel in a small town. And appreciate Best Western's bereavement rate as we were in town for a family funeral.

"Enjoyable stays"

George G, Rosenberg, Texas 31/07/2017

When we travel into Hondo we always stay here, we always enjoy our stay and if we need anything or have an issue Rose is always willing to help or do what she can with a smile on her face. Best western has the best employee around!

"The best place to stay..."

User 10/07/2017

My daughter and I spent a night at the Best Western Hondo Inn this past weekend. Rose registered us with no problem whatsoever. She was helpful in giving directions as requested. She's efficient and as sweet as can be. The free breakfast was great. The lady who cleans and restocks the breakfast area was so sweet. She deserves every tip she do leave a tip, uh? There were waffles, cheese omelets, bagels, various breads, fruit, gravy, sausages, bacon, cereals, juices, coffee, etc. The room was clean and comfortable. On our way home we took a trip through the hill country. The scenery is breathtaking. Such an enjoyable trip! In fact, we've booked a night for next month!

"Rude staff"

Chad C, Copperas Cove, Texas, United States 04/07/2017

Lady behind counter and taking of breakfast items were extremely rude and condescending. I am a diamond member and don't think I have ever been treated like this at a hotel, especially a Best Western.

"Hondo Tx Best Western."

ronaldbQ3016NV, Alvord, United States 27/06/2017

The room was quite,comfortable,and affordable. I will stay there again. The breakfast was well prepared,and presented. I only experienced one very small inconvenience,and that was that the TV remotes volume control was broken.

"Worse Hotel by Far"

User 09/06/2017

Came down to visit family in Dhanis and the service I recieved at check in by the clerk at the front desk, Rosalinda I believe, was extremely unprofessional.. I stood at front desk for about 10-15 min before she put her phone down to check me in. Even at that, she told me if I didn't have a reservation, I couldn't stay.. I couldnt understand why if it was during the week and the parking lot was empty. I'm glad I had booked ahead of time. But her approach would of definitely scared customers away.. I just gotta say if you don't like your job, maybe this one isn't for you. The breakfast the next day was the worst. All they put out was a few slices of bread, some nasty fruit, and sour milk. I had never been so disappointed. Won't be coming back to this hotel and would definitely not recommend to friends and family..

"Wedding Weekend"

debbiepR3451BK, Boerne, United States 06/06/2017

There for my nieces Wedding. Great weekend all around thanks Best Western employees, friendly and helpful. Enjoyed the pool which was very clean as well as the restroom outside. Grand kids really loved breakfast


P260WDwilliamb, Dexter, United States 15/05/2017

Room was roomy, well furnished and very clean. Check was quick, easy and efficient. Pulling a trailer, the parking lot is fairly small and made it a little difficult. Nice location, easy access to the highway and places to eat.


514beverlyn, Sunnyvale, California 02/05/2017

Overall I Would say security is this biggest issue. Back door would not lock most of time. Get the reservation right. I was there for a funeral, so It wasn't the best of circumstances. I felt that maybe I should have stayed in bandera.

"Great Hotel in a small town"

User 17/04/2017

We went for a family gathering in a small town and needed a hotel to stay at. They offered a great rate and the hotel was nice and the room and beds were very comfortable. I will be definitely using this hotel again anytime we are in the area.

"Best Western Hondo"

amandaaP1692BK, Buda, Texas 16/04/2017

Went for a fundraising golf tournament. Beds were very comfortable and the staff was awesome! Rosa (front desk clerk) was extremely personable and made our stay enjoyable. Will definitely stay here again if we are back in Hondo Tx

"Excellent place to stay"

smiley647, Spring, Texas 05/04/2017

I think it's a good place to stay there very excellent people on staff excellent service excellent I feel like I am at home me and my wife loves it the best Western it's on my place to go and stay when I go on vacation

"Nice place. Would stay again."

Paul H, caldwell, United States 27/03/2017

I was greeted in a nice fashion. Staff was very polite. Room was clean. Bed was ok. Pillows ok - seemed a bit on the lumpy side; but I am very particular about me pillow. Room was very comfortable overall.

"A beacon of light in the night!"

User 18/03/2017

We just completed a very difficult family trip with our puppies. It's a long story I won't repeat it, but after driving 600 miles and encountering, quite possibly, the worst hotel I've ever seen (Days Inn, Route 90W San Antonio) at 1.00 AM on March 14, 2017, we chose to press on until we found a truly welcoming hotel for us and our puppies. We did! This hotel was 45 additional minutes out of our way but we were thankful to find it. Super friendly staff, new clean room, comfortable beds, and exactly what a road weary group needed. The next morning we had to turn around and drive to Austin but we did so, refreshed and renewed.


User 03/03/2017

I have stayed for several months and was pleased . My family came to spend a few days so two weeks prior I reserved the adjoining room for them. When reservation for second room was made it was discussed I would also be staying. At 9:30 I was told I need to check out because they had rented my room to someone else.

"Good place to stay west of S. A."

User 30/01/2017

BW Hondo is a good-sized facility with outdoor pool. It is located about 45 min west of San Antonio, TX. The staff there was very accommodating this past weekend when I stayed a couple nights to care for my newborn & toddler grandbabies while family was gathered to honor a deceased loved one. At the front desk, Rose hooked me up with a spacious room, and John delivered the crib and made sure everything was working properly -- all with welcoming chit-chat. The next day, Bridget graciously opened up the extra seating in the dining area for our group at breakfast (waffles!), and later Rubio kindly let me observe the workings of their intriguing bubbling water wall that stands near the winding stairway in the lobby. Even the cleaning staff members were friendly and courteous. Oh, and even though it is a rural area, there are several basic restaurants (McD, Taco Bell, etc.) within walking distance, with a Walmart available just down the road. I enjoyed my extended stay.

"Ok place to stay"

Bobdec, Houston 27/11/2016

The room was clean. People are friendly. Breakfast was a little on the nasty side, but Im not much of a breakfast person anyway so no bid deal. The coffee was pretty good though... All in all not a bad place to stay if you have to be in Hondo...

"Okay place to stay"

Marissa G, Austin, Texas 31/10/2016

Stayed here for a night with my family. The front desk staff was nice. The rooms were clean and cool. The pool area looked clean but we were unable to use it. Normal room with clean bathroom and clean towels. There is also a complimentary breakfast which my kids enjoyed.

"falling into disrepair"

John M, Arvada, United States 12/09/2016

Expensive and not many other good options in area. I come here for business and it is becoming less enjoyable each time I stay. They are not keeping up with the necessary maintenance. Towels in bathroom are frayed. need to be donated to car wash towels. Business center- nothing working. What's the point of having it. Toilet in room is loose. Front desk staff not too friendly. Don't interrupt them when they're fixed on their cell phone. It's hunting season so don't plan to sleep past 5am. You will surely hear the clamoring around upstairs as well as next door.

"Weekend get-away"

Susan H, Houston, United States 08/08/2016

The only complaint I really had was the internet was not working for the first day and a half. The room was clean and cool. We used the swimming pool and it was also clean. The staff was very pleasant! I have stayed here a number of times throughout the years with my children and some of their friends!

"Expected more for the price "

Erin L, Tx 05/08/2016

We travel often and were a little taken back by the price of this BW. We came down to float the Frio and wanted hotel amenities instead of a cabin, so we decided to go ahead and pay the price since it was a quick weekend trip. When we arrived to our room, it looked like it hadn't even been cleaned. The comforter had grease and white spots all over it. There was white powder all over the room. Finger prints on the closet. The closet had trash on the floor. Crumbs on the desk. The bathroom had hair in the floor and the toilet seat was dirty. The AC unit was cold, but seems like it added to the humidity in the room. The humidity was so bad that our clothes were wet in our suitcase. Breakfast was disappointing. The breakfast bar is extremely small for a hotel that size. There are only 4 tables in the breakfast room....FOUR! The food was not restocked while we were there. The gravy was cold and if you wanted to wait in line for a waffle, you were literally standing next to some poor guest at their tiny table while they were eating breakfast. The wifi didn't work the 3 days we were there. No one seemed to care. BW missed the ball with this one. The most expensive and dirtiest hotel we've stayed at in a very long time. Next time, we will just book a cabin.

"BW Hondo stay"

kmvrabelre, Newtown, Connecticut 02/08/2016

The hotel looked fairly new. It is in a convenient spot. But the pool looked like it had not been vacuumed for awhile. A lot of dirt and leave in it. It didn't look clean. The hallways hadn't been vacuumed for about a week and the front desk is not manned 24/7. There were times that there was no one behind it for awhile. The first morning the buffet was not what t expected. Coffee and some bagels and orange juice. But by The second morning, it had improved to include, cold cereal, make your own waffles and eggs, along with some grits and yogurt.

"Pretty lousy"

Foodie53_11, Blanco, Texas 11/06/2016

Reserved a king room for last night to attend a wedding. When we arrived, no reservation, apparently when I booked the room, directly with the hotel, the clerk put us down for 4 nights, like most of the guests for this event. Since we didn't arrive 2 nights earlier, the hotel canceled our reservation. The young lady working the registration desk was kind enough to put us in another room . The beds were lumpy, towels thin and pillows hard as a rock! When we checked out, we were charged the wrong price. Since the lady at the desk this morning couldn't make the correction, I had to call after 3pm to have this corrected. Rose, the manager, helped me and made the change. We stayed in this hotel about 4 yrs ago and it was sooo much better. Maybe the hotel changed owners, not sure. I know one thing for sure, we won't be staying here again!

"First time user"

Eva A, Hondo, TX, United States 16/05/2016

Very pleasant staff. The hotel and room were immaculate. Highly recommend. The decorations and room lay out were first rate. Very surprising for a small town. The breakfast was of good quality and variety.

"Better Cleaning Service!"

Olivia089, Highland Village, Texas 22/04/2016

I have stayed here several times through the years and this is the first time I felt that the room and some areas needed more attention to cleaning. Our bathroom floor was sticky, the mirror had wipe stains on it, and there was a tissue still on the floor from the last guest. Did not feel as comfortable as I have in the past.

"Very nice place"

DeeAnne M, Sweetwater, Texas 14/04/2016

We booked this hotel for the saddest of reasons....a funeral for a friend's child. The people at the Best Western were so helpful and kind. We asked for a later checkout and were told 'no problem...just let us know'. They gave us directions to the funeral home, which saved us time..... Just a very pleasant stay in spite of the circumstances... I was impressed that we had to change rooms because they were 'deep cleaning' some of the empty rooms....

"Devine trip"

nfrfan2015, Littlefield 08/04/2016

Had to go to Devine on business. Hondo was on the way just twenty minutes away. I had my best friend with me (my dog). The motel gave us a first floor room right next to the exit. Rosa was great at checking me in, very friendly and helpful. Great valve.

"2nd WORST BW ever!"

Kelly M, Hondo, Tx, United States 10/03/2016

Definitely not a BW "Plus"! No "on-duty" personnel except for the breakfast helper No ability to check-out, to get a receipt Air Conditioner does not cool the room Breakfast warm - at best Left over frozen dinner in the in-room fridge

"Good Hotel in Hondo"

Shawnna D, Celeste, United States 28/01/2016

Seems to be the nicest hotel in Hondo. Breakfast is not good, but most hotel breakfast is about the same. The room was clean, the bed was great & the staff was friendly. There is a Taco Bell next door & several other restaurants close by. Walmart & HEB are a block away.

"Outstanding Staff and Service"

Kathryn H, Canyon Lake, United States 13/01/2016

You are treated like family. Everyone knows your name. The rooms are clean. I have stayed in many different hotels and this Best Western in Hondo, Tx has the BEST Staff. I stay at the Best Western In Hondo at least twice a month. I know my room will be ready and I am always greeted with a smile and a big welcome.

"Friendly and Reliable"

ckgoes, Houston, Texas 04/01/2016

We are always stay at the Best Western in Hondo. It's a trusted brand and they welcome our dog, Rupert, which we appreciate. The Best Western staff is friendly and professional. The hotel is convenient and comfortable. It's good value for our money.

"Best hotel for location"

Christine W, Beeville, United States 28/12/2015

Decent hotel. Staff is friendly. Breakfast selection is lackluster at best. Rooms are small but sufficient for my needs as a single business traveler. Internet was slow on this visit. I have stayed here two other times.

"Great place to stay"

Niesy B, Texas 13/12/2015

We rested in Hondo on the way from Houston to Del Rio. The hotel staff was friendly and helpful. The hotel was clean and looked new. We enjoyed our Texas waffles for breakfast and our truck and boat were safe (Ive heard lots of stories of car burglaries at hotels) This was one reason we chose Hondo to stay over San Antonio. I recommend staying here!

"Great Stay at Best Western Hondo"

Louie M, Laredo 23/11/2015

We stay here for business when we come to Hondo. Nice clean rooms and the hotel decor is nice. Breakfast could use a little improvement, the parking area is minimal and is a challenge if you have a small trailer like we have. We have to park off on a dirt area adjacent to the hotel. It gets a bit nasty if it rains, besides this our over all stay is always great ...

"Best hotel staff ever!"

D W, Indiana 14/11/2015

Very clean, every member of the staff was friendly and helpful. They were more than happy to answer all my questions and even helped when travel plans changes at the last minute. They also helped me find a good location for next night stay thanks to their knowledge of the state.

"Pleasurable stay"

Debbie M, Brownwood, Texas 12/09/2015

Hotel was clean and comfortable. The staff, especially Reuben at the desk, was very accommodating. Breakfast was kept fresh and very good. Bed was very comfortable. Fridge, microwave and coffee pot a big plus!

"Will definitely be staying here again!"

Katie M, Gainesville, Texas 11/09/2015

New property, friendly and helpful staff, beautiful and clean room, good breakfast! It was quiet too. I checked in on Saturday August 29th, and spent one night. My husband is in prison in Hondo, and will be there for at least 5 more months. That's 400 miles away from where I live one-way, so it's a trip and requires at least one overnight stay. I will definitely be staying here every time I go to visit. I loved the room, my favorite thing was probably the huge comfy king sized bed and the pillows. I have nothing to say about what I "liked least" about my stay, because it was very nice. I enjoyed it very much and will be going back soon!

"Nice and new property"

Eric And Amelia K, Houston, United States 20/08/2015

Enjoyed our stay at this new property. The staff was friendly, the pool a cool respite from the Texas heat, and the rooms were comfortable. Only issue was there were not a lot of restaurants open nearby on Monday night or after 9pm.

"Comfort Stay"

Elaine L, Seguin, United States 02/08/2015

We were staying at hotel during the final days of our Mom. The staff was helpful but we were disappointed about the breakfast provided. The assistant did what she could with what she had but better ordering procedures could have been in place for more satisfied guests.

"Good Stay"

Cynthia/claudia H, Hondo, United States 23/07/2015

The hotel itself was nice but it seems there were several people loitering in the lobby and pool. They did not appear to be guests of the hotel. Also, breakfast was not satisfying. There were no eggs and when I tried to get yogurt or fruit, there were none and it was 7am... still early.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.