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Best Western Premier Al Ahsa Grand Hotel & Suites, Hofuf

Prince Nayef Bin Abdulazizi Road, 36362, Hofuf, Saudi Arabia - See on a map
Best Western Premier Al Ahsa Grand Hotel & Suites - Exterior The Best Western Premier Al Ahsa Grand Hotel & Suites is ideally located in the center of Hofuf. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Enjoy your stay at the newly built Best Western Premier Al Ahsa Grand Hotel & Suites where our friendly and attentive staff will ensure you get the best service. This 5-Star hotel is located in the heart of downtown Hofuf, opposite King Faisal University, and surrounded by many international and local restaurants. The property offers 80 stylish suites all featuring air conditioning, complimentary high-speed wireless internet and newspapers, kitchenette, microwave, hair dryer and safe deposit box. The Best Western Premier Al Ahsa Grand Hotel & Suites offers a conference hall on the mezzanine floor and a multi-purpose hall on the 12th floor, both can accommodate up to 200 delegates. The property offers a wide range of facilities such as business center, health center, sauna and Jacuzzi®. Guests will start their morning with a freshly prepared, delicious breakfast buffet at the highest restaurant in the city- Palm Tree Restaurant located on the 11th floor of the hotel. The Palm Tree restaurant offers exceptional gourmet dishes prepared from first-class ingredients, from delicious lunches to fine dining, and tops it up with a gorgeous homemade ice cream buffet. You can relax in our comfortable seating area in the lobby while enjoying a cup of coffee with a dessert or a pastry from the Brew Café. Complimentary private parking is available on-site to all guests. There is a hotel car available to all guests (surcharge applies) to take you anywhere in the city if needed.

Best Western Premier

Al Ahsa Grand Hotel & Suites




Hotel advantages

  • Restaurant
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Steam bath
    Steam bath
  • Multilingual staff
    Multilingual staff
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
based on 15 guest reviews
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Sleep Quality

"good hotel with bad service"

User 03/01/2021

the hotel charge me full night for late checkout around 4 pm and this was bad behavior from hotel and they not even give me invoice for the extra charge they claim that they will send it to me by whatsapp but that not happened

"Under Rated"

lahem88, Riyadh Province, Saudi Arabia 23/08/2020

The hotel is rated five stars, but I think it deserves only four stars, the most prominent negatives of the hotel The reception staff are not completely trained and do not have any experience even in dealing with the system as the employee could not reach my reservation through Expedia and told me that there was no reservation until the hotel manager came and solved the problem. There are no health precautions and no compliance with COVID-19 prevention measures in the breakfast buffet, it is assumed that the buffet is canceled and breakfast served in the rooms.

"Hotel Ambiance and cleanliness"

User 04/07/2020

Good ambiance, nice and clean room with nice kitchenette and appliances. However, front desk staff was totally unprofessional and incompetent. During check-in front desk person was sarcastic and made ethnic comments, he did not know how to charge credit card. Didn't know what BW rewards membership is and therefore did not enter in the system. During check-out front desk person gave me an inaccurate invoice. Had to wait during check-in and check out.

"Nice hotel"

User 13/08/2019

What I liked: 1) cleanliness. 2) separated shower area in room bathroom. 3) strict no-smoking policy. 4) good open buffet breakfast What I did NOT like: 1) shampoo and body care bottles in the shower (very stiff and hard to get the stuff out). 2) room curtains need to be extended to prevent sun light during daylight hours.


Hemo_86, Al Jubail, Saudi Arabia 10/12/2018

One of the modern and amazing hotels in Al-Hassa. The staff were great and friendly very welcoming which reflects an a great hospitality of the hotel. The check-in were slow which I can't blame them, there was only one employee on the reception and he is still under training yet he still did his best to do the check-in. The hotel atmosphere is great. The room was spacious, comfortable and very clean. The bed was good not that great. The bathroom were clean. The kitchen equipped with some main things for coking if you would like to cock. They have free Wi-Fi in the room and in all hotels area the internet speed is good. The location of the hotel in front of King Faisal University near TGI Fridays, McDonald's and STC. There is underground parking. There is a restaurant in the 11th floor and in the lobby there is a Café. I'd recommend this hotel and sure I'll stay in it again.

"Very excellent hotel but new receptionist should be well trained how to deal with customers!"

Abdullah B, Yanbu, Saudi Arabia 06/08/2018

I had a very excellent stay at this hotel which is one of the best few hotels in this city. However nothing is perfect and this hotel is not an exception. During my check in I should the new young receptionist my reservation that shows my room type as a suite. He insisted that a suite mean a single room! We went for a long debate but still he insisted that my reservation is a single room and I should admit it. Then, he said I will upgrade you to a junior suite. While this is larger than a single room still it is smaller than my reserved suite. He got surprised that I am still not happy and became more angry!!! Another issue I faced with him is regarding the children poliy. In thier website it is mentioned that all children are welcome but he refused to accommodate my kids and said that the policy in the website is not updated!!!! Finally, as we were just arrived from a long trip I accepted everything from him and got whatever he liked. The next day I discussed the issue with the duty manager and he apologized and gave me my original suite with no upgrade or refund. Such staff member behavior especially from newly recruited onse my destroy the whole great image of the hotel in just one single sitting! Like what happened to me. Most hotels may upgrade you for no reason or surely upgrade you if the have done something wrong. But in my recent experience with this hotel, everything thing went to exactly the opposite direction!

"Great hotel "

laithjalajel, Amman, Jordan 27/04/2017

What a great hotel. Very good service. Very friendly workers. Underground Car parking is available. Comfortable rooms. The restaurant is in the last floor with very beautiful view. Smoking rooms are available too.

"Modern suites"

Kalsuwaidi, Abu Dhabi, United Arab Emirates 18/03/2017

We stayed two nights in the Hotel. Hotel close by city centre. It is modern Hotel, friendly staffs and clean. They have underground parking for free. We tried a breakfast they have variety foods. They hotel is big and has kitchen. If I visit the city agin it will be the first on my list.

"Excellent start"

Sabahazo_123, Marrakech, Morocco 10/02/2017

Really It was exactly as our expectation ,The location was perfect,it was a great feeling to be the first one who put his review for this hotel, really you deserve, I would definitely return to this place, thank you.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.