Best Western Hickory

We come to Hickory every year for the annual pottery show at the nearby Metro Convention Center and have stayed at 3 different hotels. This is the only one that we have come back to time after time. There are so many hotels in this area of Hickory from which to choose but we've basically had very good stays here each time. At check in Rewards members receive a nice goody bag with bottled water and snacks. In the evening they put out a tray of fresh cookies or a popcorn machine which is a thoughtful touch. The interior rooms are smoke and pet-free and quiet too. All very important features for us. The housekeeping did an amazing job cleaning our room prior to check in! It truly was what I would call clean which is a nice change from most hotels anywhere these days. The breakfast is the best anywhere! You can tell that the management and staff try hard to make it well-stocked and kept neat throughout the hours that it is open . There is a very wide variety of hot and cold food and beverages. Especially notable is the selection of fruits! There were 2 kinds of fruit salads plus bananas, apples, and oranges. My husband did not like the reconstituted eggs at all however and tossed them out. There were other hot foods available plus oatmeal and some cold cereals too. There's a waffle-maker. One day, they made yogurt parfaits! Lots of toppings, like nuts, coconut, raisins, chocolate chips, etc. for whatever you want to put them on! Plus coffee and a selection of teas. The big things that took away my awarding 5 stars instead of 4 are the very low water pressure in the shower. It is not just in this one room, likely being the size of the pipes, not the shower head, so it may not be correctable. Also, the room lighting is terrible as someone in another review mentioned. It's actually dismal at night. This is a problem that CAN be fixed with higher wattage bulbs in the bedside lamp and the floor lamp and with the addition of lighting above the tv perhaps. However, the lighting in the bathroom is excellent! One other thing that could be better is having a selection of bed pillows. They are oddly small and all one density so there is no choice depending on your needs. But overall I do very much recommend this Best Western for overall quality and convenient location.

I had to travel due to a Death in the Family. The Hotel Staff was extremely generous, friendly and informative. They did everything in their power to make sure my stay there was enjoyable. The rooms were clean and were well furnished, equipped with personal Coffee Maker and Refrigerators. The entire Facility was clean, Professional, and well maintained.

The place is old and wore out. All the horizontal surfaces in the room had loads of dust and dander on them. The bathroom exhaust fan was blowing air into the room instead of exhausting the stale air from the bathroom. Wallpaper in the hall is all coming loose from the seams. There is no elevator, but there was room for one in the space they used for the giant stairwell!

We were with our High School team, who were competing at a local event the next day. I worked with Chanel on setting up our reservation and , she did a wonderful job from setting up the reservations, making sure the rooms were ready to go. All the staff we encountered were helpful, friendly and professional. Quiet and well maintained hotel, with plenty of restaurants near by. Rooms are standard, but well maintained and in excellent condition. Wi-Fi is fast and stable. We would like the thank the entire team, especially Chanel, for making our stay comfortable. We will return next year.

This hotel is clean. It works. The bathroom area is perfectly fine. But the beds are cheap and the bedroom was dark. I had a window, bedside lamp, and 1 light bulb by the door. The staff is friendly and helpful. But you're probably not diagnosing paintball gear and making repairs on that desk unless you brought your own lamp. Of course, the parking situation at the giant WW3 scenario game is wild. I was out there before sunrise. I did not see the breakfast options but I assume it's the same as any standard hotel's breakfast. So, this hotel works, but you could have bought camping gear for the same price and had a better experience at fulda gap.

Super clean hotel, comfortable beds, good service. Even first impression walking into the lobby, it feels clean and welcoming. The employees were super nice and helpful. The room was spotless, with a coffee maker. The bed was very comfortable. We were in the back, so it was very quiet, although it's a fairly quiet area. Breakfast was nice, with make-your-own waffles with a different flavor each day. I highly recommend it.

Great staff !!!! newly remodeled Hotel on the inter building . they are still renovating the outside building. could not ask for a better place to stay for our family vacation. Clean, great breakfast , attentive staff wonderful decorating, beds were soft ,.

I love staying at the Best Westerns they are always clean very comfortable beds. Very courteous service recognize your status as a member and always thank you for coming. The rooms are very clean the lobby is always inviting. It's well littered in the parking lot I feel very safe stand at Best Westerns.

This was a mid-way stop for us btwn two locations. One night. This is a 2-story, walk up along a highway. Yes you will hear road noise if you are placed on that side of the bldg. We were traveling with my mother who can't navigate stairs well. And were on the highway side of the bldg. Walked into her room and there was obvious black hair on the bottom of the tub. Otherwise the rooms were as one might expect for this price hotel. I could see stains on upholstered chairs. Ripples in the carpeting, etc. Hotel is used heavily by workers. Even before 6am we were awoken by the backup beeps of trucks reversing, pulling out. Only bright note was the breakfast buffet. I did notify the front desk of our issues. They apologized. I guess for the price we aren't to expect more.

I really liked the nostalgia and old school feel of this hotel. The room was welcoming and cozy and had a homelike vibe. Has a good size pool that was still open late Sept. The staff is caring and helpful. I accidently booked a smoking room which they caught and asked if that was what I wanted (no) and changed for me at check in. Easy access to highway and food.

First off, John at the front desk is super! He directed me to a fabulous foodie restaurant, which I thoroughly enjoyed! Room was very clean, and quiet! Did not get to use the pool, but it did look inviting!

The accommodations were great. Nice pool and breakfast area, though the breakfast left a little to be desired. The room was comfortable and met our needs perfectly. The staff was all extremely friendly, especially John (check-in desk).

Love this hotel and the accommodations- friendly staff with such a personal touch always- very clean and delicious breakfast buffet included- convenient location to all of Hickory and major highways- will continue to stay there.

The beds were worn out which prevented a good nights sleep. This hotel only has double beds. I'm sure the beds would last longer if they were queens. The staff is great, the facility is fine, the breakfast is what you expect at any decent hotel.

This is the shabbiest Best Western I have ever stayed in. I have a lower opinion of BW and will never assume a quality stay at a reasonable price again. The beds were good but towels were paper thin and water pressure lacking. Also carpets filthy and upholstered chair was torn and grimy. Breakfast fair but coffee tasted of paper cups provided. Lots of freeway noise.

We have family in Maiden and Lincolnton and this motel is our favorite place to stay. The staff is always very welcoming and helpful . The rooms have always been clean with no issues and the beds are great. Firm, yet comfortable so you get a good nights sleep. There is always a large amount of choices for breakfast and the coffee is great. This is always our choice of places to stay when we are here in NC

We stay at the Best Western a lot when we go for a night or two and when we don't take our camper and we are mostly stay at Best Western Hotels we are never dissatified with our stay the service is very good value is too.

There was nothing about this hotel that I would want to repeat. The carpet in the rooms was dirty. The handicap rooms did not have a walk in shower. The shower water naver got hot. The only good thing about this hotel was the staff. They were very nice.

Excellent stay. The king room was large enough - sort of a mini-suite with a small sofa and coffee table. The bed was comfortable and the room was very quiet. Breakfast had a variety of fruit which I really like. The location was great for the different places I had to go. The staff was friendly and helpful. I'll definitely stay here again when I'm in the area.

This Best Western was perfectly clean, with a very polite and accommodating staff. There were hot items on the breakfast bar, so much better than the usual "continental " breakfast. All at a reasonable price. This is the perfect combination that 90% of travelers are looking for. The only complaint I could possibly offer would be that the pillows need to be replaced, they flatten quickly.

pleasant hotel for a long weekend, rooms very clean, but a little dated. good breakfast buffet continental style with a couple of hot add on. staff were very nice. all in all a good choice, central and a fair price.

This is a very old Best Western. We asked for a quiet location and they put us in the back of hotel on second floor. Beware there is no elevator. It was very noisy with traffic all night. We had fellow customers smoking right outside of our room. Carpet was worn bare in places, bed uncomfortable and lumpy. Not sure why other travelers gave this so many stars. The only good points was the front desk was courteous and breakfast was good and hot.

They deserve the highest rating that they can get. Couldn't have asked for a nicer staff, from checking in to checking out!! Breakfast was very good, room was super clean, and staff was super friendly! They accommodated us and our two large fur babies. We will be staying again!!

I simply wanted a place to rest for one night. I was not aiming for a luxury suit. The only extra survice I looked for was breakfast and it was nice. Clean, comfortable, relaxing NO SURPRISES, NO "UCK" MOMENTS

Excellent property well trained and friendly staff. Very good breakfast . Located near amenities. The room was clean, quiet and beds comfortable . Met every expectation for an over night stay. Priced very well.

Reservation was wrong when we arrived because their system changed it. Carpet was filthy. Mold growing on the shower surround. Towel rack falling off the wall. Everything in the room felt damp. A/c didn't remove any humidity at all. Had to go on a safari to find the one ice machine on the property. I will never stay here again and may mark Best Western off my hotel list.

I was here for an extended period of time, much longer than anticipated. The management staff was very accommodating and tremdously helpful . Would recommend to anybody looking for a hotel in hickory. Q

Staff was wonderful, check-in was simple, hotel was very clean with a nice pool area. Stayed in an interior room close to the desk area and felt very safe. Nice complimentary breakfast from 6-10 a.m. It is, however, very dated and in need of some upgrades. Bathroom door didn't close properly and room was smallish for two double beds. The paint was fresh but the furniture and furnishings leftover from the 80's. Overall a nice experience but the price is a little high ($117.00 including tax) for what you actually get. There are other hotels within proximity that are newer for the same price.

An excellent choice for a get-together. The Hotel and it's staff go beyond to help and assist their customers. Also the amenities offered by Best Western and it's staff are of a high standard. Will be back.

One of the best continental breakfasts! Something for everybody! If you go away hungry, it's your own fault. Slept like a baby each night; really like the black out curtains. Good water pressure. Comfortable room with a desk chair and an easy chair, so we each had a chair to sit in and not on the bed. Stayed 4 nights… enjoyed ourselves.

We have stayed at this location in the past and every time we stay it gets better. ALL the staff are exceptionally professional and so nice. I would recommend staying here to anyone and I know we will in the future.

I booked a block of rooms for my daughter's wedding. The process from start to finish was flawless.the customer service at the front desk was friendly and knowledgeable. I stay at a lot of BW throughout the year and my experience at this one is at the top of my list of great stay's.

An older motel but very clean and in good working order. Staff is exceptional! Very nice grounds and well maintained. Everything you could need is just a short drive away. Close to several restaurants and great shopping.

From the moment you walk in you're treated like a good friend. Hotel is immaculate, breakfast is plentiful and delicious, parking is well lit. It's the staff that really makes the Best Western Hickory such a treat. They knew we liked garage and estate sales and had info on where they were waiting for us. If you're looking for"an ok place to stay"? Go elsewhere. If you want a great stay at a great price? Best Western Hickory.

Were here for an event at the Convention Center. This hotel is definitely conveniently located just down the street and is within walking distance if the weather is conducive. There is an Outback restaurant right on the same road too and it is very near Catawba Valley Mall also to drive to. Reservations and check-in went smoothly,; the desk folks were amiable; and they met my room requests and check-out was automatic and easy. The double's room was spacious and with an easy chair and also a built-in desk and chair. Lighting was good throughout and better than other recent hotels where we've stayed. Good for reading or working. There is a built in closet with folding doors which are full-length mirrors. Also there is a large, built-in luggage rack which was very convenient storage space. There was dust on the headboards and some furniture but otherwise was adequately clean. Microwave and fridge were well-cleaned and functioning; floors were well-vacuumed, even aside the bed by the wall. Bathroom floor, counter, and tub looked clean as well, no hairs. No grime in shower. The shower water flow was a bit thin but had fine-control of temperature. The television had a very clear picture however was a bit tricky to figure out how to select a channel. It didn't seem to work by entering the channel number; we had to always scroll up or down on the remote to get there. The window doesn't open to the outside as we would have liked but not uncommon. There was a light-filtering curtain plus a drape which were well-fitted to the window. The heating unit was modern and quiet-ish compared to some other hotels. The mattresses were comfortable for both of us and had 2 types of pillows with 3 per bed. The breakfast area had several tables including a large, long table for groups. The seating area was pleasant and with lots of windows but for the sun-angle glare! They could do well to put up light-filtering of some kind, at least for this time of the year! Lots of choices on the breakfast bar. There is no elevator to the second floor climbing which was not a problem for us but something to be aware of if any of you have a physical limitation for climbing; just choose the first floor. Overall we were very pleased with our stay. The room rate was a bit higher than expected even reserved well in advance but otherwise we may choose to stay here in future trips to Hickory.

Nice place to stay. It was very clean, the staff very kind. I had a reservation date issue and they resolved it with ease. The breakfast had a nice assortment fresh fruits, breads, yogurt etc for a continental breakfast. Different types of coffee, also juice and milk for beverages. My room was spacious and also very comfortable.

Driving across the country we stayed in many hotels - many of them Best Western. This was by far the best. The price was decent, room was clean, and staff was very professional. It was centrally located in the town of Hickory. The grounds were very clean, especially for being a pet-friendly hotel.

Everything from booking to check-out has been perfect. We stayed here two weeks ago and this was our only choice for this visit. We are in Hickory every three weeks and this is going to be our go-to place to stay from now on. The rooms are clean. The employees are the BEST! Highly recommend!

This property is clearly older but very, very well maintained. The common areas were spotless. The room and bathroom were spotless. Beds very comfortable. Great location for finding any type of food you'd want. Easy access on and off I40. Lobby decor was awesome!! 70's retro but really tasteful and I enjoyed it. Great room rate and the dog fee is reasonable. Lots of room to walk dogs. Great amenity bag for Platinum member. Dog even got treats from front desk. Doors all shut and locked and I felt safe. Parking very easy to get to guest rooms.

This was our 2nd stay and we love the comfort of this room. The bed has just the right amount of firmness, Most hotels the beds are too soft for us. Everything was clean and nice. the only drawback was the breakfast, The biscuits were hard and the juices out of the machine were all watery, like the the concentrate water ratio wasn't right.

A satisfying stay with wonderful staff and adequate amenities. Nothing was a big 'wow' but nothing fell short of expectations for me either. It was a nice place to stay and looked good too. The area was not bad to navigate either.

This is a great location with friendly staff. Every time I visit family in Hickory, I stay here. Breakfast is always great, lots of choices. Hotel has interior and exterior rooms, a pool and a fitness center.

After living in Hickory for 41 years and moving away, this is where we stay when we return. The stable long term tenure of the staff is evidence of the solid management of this hotel. It's convenient to shopping and restaurants, upscale and fast food.

So glad we choose this hotel while in town for furniture shopping. I swear every single staff member wore a smile and pleasant greeting. Marie at the front desk made sure I had a pet and smoke free room because of allergies. Interior king room looked recently remodeled with lovely furnishings including couch. Bed comfy. Appeared very clean. Definitely will stay there next time I'm in town!

Stayed here on a quick trip to Hickory for Lake Hickory Haunts. Front desk, John, was fantastic. He was very knowledgeable and accommodating. Even called the room after we checked in to make sure our room was satisfactory. Great, quiet, and safe location, clean room, comfortable pillows and bed. Complementary breakfast was great. Waffles, biscuits and gravy (not that great), fruit, yogurt, microwave sausage or bacon egg and cheese biscuits, bagels and cream cheese, cereal and milk, oatmeal, muffins and pastries,microwave omelettes, boiled eggs, and coffee and tea, a variety of juices. Would 100% recommend to anyone staying in the Hickory area.

Nice hotel for a overnight stop over. Rooms are clean and reasonably priced. Desk clerk was friendly and helpful. Typical free breakfast, waffles, microwave sausage biscuits, that, bagels, etc. Good coffee. Easy access from I 40. Their welcome snack was fresh popcorn, which was tasty.

Friendly and helpful staff, great room and great breakfast (lots of fresh fruits). Nothing to not like. Definitely better than your average Best Western. this is just to meet the 200 minimum character requirement

The hotel was older but very clean. The hotel staff was very friendly and accommodating. The continental breakfast was not as good as I expected it to be after being told how great it was by the hotel employee that checked us in. Very few choices.

Enjoyed our stay in Hickory, many restaurants and shopping close by. Best Western was clean and quiet, comfortable beds, everything in working order. Could use a little updating, carpet looked a little dated and the wallpaper in the bathroom was beginning to peel. Would have enjoyed the pool more if it was heated.

Hard to find a place with our dog, only the cheaper hotels accommodate. This one was fine, yet an older hotel, that still charged us $25 for our dog. In this day and age, hotels should NOT charge for pets, unless damage is done. Absolutely nothing additional needed to be cleaned because we had a 7 pound dog. Breakfast was good, even hot gravy for biscuits and fresh fruit. Individually wrapped items a nice touch.Rooms were clean.

The staff were very pleasant and our check in was fast and smooth. The check in clerk was very attentive and funny too. Because I am a member with Best Western, I was able to use my points to redeem our fist night and we even received the updated room that was newly renovated. The bed was so comfortable and the room was nicely decorated. We did not have any issues at all during our stay. Will certainly recommend this place to friends and families if they are ever in the area.

This hotel was super clean. Every time I stepped out of the room I observed someone cleaning. Our room was very clean and comfortable. The pool was immaculate! Everything was kept nice and clean. The best feature though, by far, was the staff. Every encounter was incredibly friendly and helpful. This included the front desk, housekeeping, breakfast bar staff, EVERYONE! Staying here has helped restore my faith in humanity. The managers have done an outstanding job of staffing and training. We were so impressed.

This Best Western is located on our way to the mountains, and it's a great place to stop and rest on a long drive. The location is right along the highway and near several restaurants. The accommodations are simple and elegant as well as very clean. For the price, it's a great place to stay. If we were in Hickory for an extended stay, we would definitely consider Best Western!

We stayed at the Best Western, Hickory for one night on our way home to NC. The hotel was clean, the young man who checked us in was extremely helpful and nice. Our grandchildren enjoyed the pool so much. The pool area was spotless. Would definitely recommend!!

The young man who checked us in was very friendly. Room was very clean, bed was comfortable, shower was good. Heard no noise from outside. Would definitely stay here again. Didn't get a chance to check out any of the amenities this hotel has.

I was looking for a hotel with an outdoor pool, and this particular hotel was one of the few which had the pool operational at this time of the year (end of June). The hotel staff was professional, as expected, the room and lobby/breakfast areas - pleasantly clean. I could take a good rest after a long driving - looking forward to stay at BW again in the near future.

We booked a room for two nights, including our dog. When we arrived, I discovered we were given a room that didn't allow pets. The lady at the front desk apologized and booked us in another room...which ALSO didn't allow pets. Finally, she booked us in a room that DID allow pets! (Good thing-- I didn't want to have to pay the penalty for having a dog in a no-pet room!) They didn't have two double beds available anymore, in a pet friendly room so we had to get a king and a rollaway bed. They never brought up the rollaway bed, but luckily we didn't end up needing it after all. Everything else was very nice. Rooms were clean, beds were comfy. Room service stopped by to ask if we needed anything...

This motel is exceptional in all it offers guests. It is a clean facility with a lovely lounge area and swimming pool. All of the staff employed at this motel was friendly, polite and very helpful. The complimentary breakfast they serve is exceptional.

Stayed for two nights. The room was clean (shower tile could use a good cleaning). The hair dryer started smoking when I turned it on but they did replace it by the end of the next day, so they are pretty responsive (a plus for this). The shower was great but the fan did not work. Not the best Best Western I've stayed in, but better than some other brands. Ladies, the light where you put your makeup on is going to make it impossible to do a decent makeup job (also, you really are not that ugly, the awful lighting makes your skin look horrid.) Do yourself a favor and bring a makeup mirror...do your makeup in front of the window. Surprised more people didn't complain about this, maybe it's just my room. Hotel REALLY needs to be updated (drywall cracks in the ceiling.)

Stay at this BW was excellent , no problems and quiet as well, I would ask for more or bigger pillows, other than that this BW was great. We stayed there during a big race at Hickory Speedway, lots of places nearby to eat and 5 minutes from the track.

Dog friendly Most Rooms are probably ok, our room 268 was relatively clean but smelled like a locker room full of sweaty boys. Obviously a dog room. Some Neutra Air freshener would be helpful. And being we paid $25. for our dog to stay they should be able to steam mop the carpets to freshen. We only stayed here because NONE of the Hilton or Marriotts were pet friendly. Better than most of the other cheap hotels we've stayed.

We were so pleased with the lobby and dining area, the breakfast, the friendly and helpful staff. Our room was clean and had everything we needed, including the microwave and refrigerator. The dining area was so beautiful and modern.

The location of this hotel was ideal for my trip with adequate parking, ease of room location and room was clean and supplied with all necessary amenities. The facility was well maintained by the ongoing maintenance staff seven days a week.

My son and I stayed at the Hickory Best Western this week while he was job searching. I have nothing but positive things to say about this experience. The staff is top notch, bending over backwards to give you a pleasant stay. They have pet-friendly rooms and no-pet rooms, so whatever you need that way, they accommodate you. The staff wears masks as they work, and all public areas are cleaned regularly. The breakfast is pre-packaged but includes several egg entrees. The attendant warms up your food and brings it to your table for you. We needed to use the printer several times, and we were not charged for the paper or computer use. We also had a couple maintenance things in the room that were fixed immediately after I called. Yesterday, we needed an hour after checkout time, and that was no problem. Yes, the property is older, but the rooms are clean and the beds are excellent. It looks like the inside part of the property (lobby, restrooms, inside rooms) has been renovated recently, so hopefully they will continue to update their property by tackling the outside section next.

We were in Hickory to help our daughter move and needed a place to stay. We had stayed here before and liked it. We would stay here again if we're in the area. Lots of restaurants nearby to pick from.

We always look forward to our visit here. The staff is so nice, friendly, and helpful. The hotel and room is always clean. The TV works perfectly and the channel labels agree with the actual channel and the printed guide in the desk!

Great hotel Great city great location 12 pm checkout clean room nice shower beds were awesome we slept through the complementary breakfast. We decided to stay second night. Will definitely return! Great mini vacation! Hotel was very quiet we slept all night without interruptions!

This hotel was maybe the best hotel that I have stayed at in a very long time. The staff was friendly and the rooms were a little hard to find, but that was my fault! If your going to stay in Hickory, stay here, Beds were extremely soft and comfortable! And plenty of hot water in the morning!

This hotel is just off the main road which is why we stayed here. The lobby is very nice and the front desk guy was great but he was by himself and the check in line was literally out the door. There was a homeless looking guy walking around touching all the decor in the lobby. Room was ok. Outdated. Old carpet. I've recently stayed at nicer BWs. In the morning breakfast had a lot of choices but was served by people not wearing masks. There is a huge sign in the lobby stating all staff wears masks! When checking out, I asked the clerk to put on her mask. She said no, but I could feel free to keep mine on! She had an attitude after that. I contacted corporate and got a generic answer apologizing as this is not how it should have gone. This area has a lot of hotels and I suggest staying at one of them instead!

Very clean rooms, and excellent service. Beds were comfortable and the property made clear they were diligently adding additional cleaning and safety protocols in response to the pandemic. Convenient location off of the interstate. Highly recommend stopping here.

We were able to take a quick overnight trip to Hickory NC. We took our grandson, so he could have some quiet time from his younger siblings. The pool was great, clean and not to cold for this Grandma. We always love going and staying here.

Affordable, very clean and friendly staff. We were here for my sons baseball tournament and I just wasn't sure what to expect when I reserved our room. Room is spacious and bathroom is large. We were pleasantly surprised. Also, it's extremely quiet. The ONLY thing I will say (and this is just because it's advertised) is that we were told breakfast started at 6. We had an early game so we came out at about 6:45. There was no breakfast but the woman at the front desk went in and heated up a sandwich for my son. I was grateful! She said the breakfast staff doesn't arrive until 7. So maybe just change the advertising from 6 to 7. Not a complaint, just a suggestion. Thank you for the great stay. We'll be sure to stay again!

Older rooms but clean and comfortable beds. Lobby is nice and night employee was friendly and helpful with last minute stop due to weather. Breakfast bags due to covid 19 were very nice. Good value for the price

The room was great, the staff was friendly, check in and out was easy, the breakfast was terrible, and I was signed up for rewards without my knowledge. This survey is annoying in the fact that you force me to write 200 characters.

I have stayed at this Best Western quite a few times in the last 2 years. It has always been a good experience. The staff is always nice and accommodating, and the rooms are always clean, and the breakfast is good. The price is fair as well.

My family stayed there on a trip to Pigeon Forge, Tn. This hotel has been around since the late 80's, but it has been maintained. The housekeeping staff does a great job. The hotel was very clean and the grounds were being refreshed outside during our stay. We had 2 rooms. The heating unit in room 120 was a little loud. The noise was described as someone twisting an empty water bottle. I would stay there again.

Very Friendly Front Desk. Very professional, helpful and gracious Manager Ms Teresa Extended check out time Good breakfast and snacks Good location Discount for extended stay of 3 days and 10 days and over

I was very pleased with my recent stay at the Best Western in Hickory. The front desk staff were welcoming, efficient, and friendly. The room had a coffee maker, microwave, mini refrigerator and was very clean and comfortable. The large lobby has a nice atrium, and several seating areas, to enjoy breakfast, or afternoon snacks. A variety of fresh coffees and teas are always ready. The breakfast included several hot items, waffles, biscuits and gravy, oatmeal, a good variety of fruits and pastries. A special thanks to John and Andy for kindly helping with my suitcase as the room was on the second floor. I would recommend this hotel to anyone traveling in the Hickory area !

I always stay here while in town on business. Nice staff. Nice breakfast in the morning. Never have any issues during my stay.. They want 200 Characters so now I must add words to this review to meet the minimum.

Nice hotel ... clean rooms, extremely friendly and helpful staff, from the front desk to housekeeping and grounds. Highly recommend and would stay here again and again. Beautifully decorated for the holiday as well.

Everything about this property was first rate and we were impressed with how friendly the staff were Our room was in the back and we couldn't hear any traffic noise.This was the second year of staying here during a family visit and we will definitely return

Priced well. Very clean. VERY pleasant staff especially the day manager John. Good breakfast. There are better breakfast offerings at other hotels but the room rate per night is much higher than here. Second time staying here, won't be the last.

We stay there every year since 2008 for the Southern Sap and Salon Show. Convenient to Hickory Mart Convention Center. Great price and always clean and helpful staff. They have upgraded rooms and lobby 3x since 2004.

This is great location for a stop before heading into the mountains. There are plenty of nearby restaurants and all the motel staff were wonderful. Breakfast was tasty and the area was very clean. I will make this stop again when in the area.

I stayed 3 nights and the day I arrived, there were warm chocolate chip cookies and punch for me to take with me to my room at check-in. The day of the wedding, I was able to leave one of my key cards at the front desk for my sister coming from out-of-town to change clothes for the wedding. Made my life a lot easier during a very exciting time in my life. Thank you!

Really a nice property, I'm not a fan of exterior hotel rooms and I prefer ones with interior rooms. We stayed in arm 118 and there were no issues. Breakfast was plentiful, the coffee hot and the staff very helping and knowledgeable of the area. A big thank you to the following front desk associates for the help during our stay. Marie, John, Holden, Bonnie & Jackie. We will be back and May the Lord bless you all.

Step one. Tote bags and paraphernalia up two flights of emergency exit stairs as there is no elevator. Step two. Prepare to leave (after a decent night's rest) by arranging order of bags and paraphernalia to bring back down emergency exit stairs two heavy doors included in the process. Step three. Get real close and personal at breakfast buffet with six other hotel guests as this area is a good fit for three. Walk down three steps to dining area. Not handicapped accessible by a long run. Pro: The guest room was large and clean. The bed was comfortable. The guest representative was responsive to a commotion reported in the hallway. The dining area was large, pleasant, and well furnished.

I have never in all my travels stayed in a indoor hotel that had no elevators. We are two seniors who had to CARRY there luggage up two flights of stairs. I"m thinking they must be co-owned by Wake Med just waiting for someone to pass out going upstairs. It looks like the doors were emeregency doors at one time. I guess they feel if they offer you popcorn that makes your heart disease go away. Keep in mind if you stay here stay down stairs or sleep in parking lot.

Our room was booked 4 months in advance. It was in Hickory NC. We asked for a ground level room at the time of reservation. When we arrived we got a second floor room that smelled like dog fecal. Nothing was done to correct the situation.

My husband and I stayed at Best Western Hickory while visiting the nearby Furniture Mart. We were not disappointed! The property was clean, the staff were friendly, the beds, pillows and shower were great and the breakfast area was clean and well stocked. We especially liked that the breakfast hours did not end until 10:00 am. We are rewards members and always try to stay at BW when possible. This was one of the better properties we've visited and will definitely stay here again if back in the area.

I stayed here for one night. When I arrived, the front desk staff greeted me, and got me checked into my room. One of the things I liked about the check in process is that I was given a choice of snacks and a bottle of water. It was a nice touch! Also, in the lobby there was a popcorn machine and what looked like some sweet tea, which was available for guests. The room was clean and well appointed. The bed was comfortable. The water pressure and temperature in the shower were both good. The breakfast area was clean and there was plenty of space to sit. The breakfast area was well stocked, and there was someone actively checking on things. There were a couple of minor problems with the room. The room was not very soundproof. I could hear people talking in the next room, and even walking (while not talking) in the hallway. Also, when I was getting ready in the morning, I noticed my sink was not draining well. As I was leaving, I called the front desk to let them know. They did offer to send someone to fix it immediately, however I was just about to leave the room, and just wanted to let them know for the next guest. The only other issue I experienced was since the building was non-smoking, there were usually some folks in the evening just outside the front door smoking. I would recommend moving the smoking area so your non-smoking guests don't have to enter and exit through a cloud of smoke.

The staff always do a great Job and always very pleasant and always go out of there way to make it a nice stay. The lobby and rooms are always clean and the breakfast is good I wish all my hotel stays where as nice as this place.

We had an outside entry room and were able to park right outside our door which was great. The room was very nice and clean. Took advantage of the advanced check in which made it faster. The staff was very friendly and will definitely stay at this BW again.

The hotel has rooms you can enter from outside like a motel or inside like a hotel. Although the rooms are basic, they have everything you need. The room was comfortable enough, clean and had very good lighting. What I enjoyed most about the hotel was the location, the wonderful, friendly, helpful staff, the bright, open lobby area and the breakfasts. The breakfast area is open and bright with large windows. The food was good; I especially enjoyed the breakfast sandwiches and breakfast bowls that you take from a small refrigerator and microwave for a minute. They also offer fruit, oatmeal, yogurt, waffles, and pastries. Coffee is available 24/7. The hotel staff are very accommodating and even jump-started our rental car for us when we found that the car's battery was dead. The hotel is very close to lots of good restaurants and is 3/4 mile from the Hickory Furniture Mart.

Staff friendly and helpful. Newer staff member helped us move to different room when we requested a handicap accessible room. Grounds appeared to be well maintained. Plenty of breakfast options to choose from. Room appeared clean but had strong musty odor. Centrally located for our needs.

This is a motel/hotel setup. Some rooms you enter from outside. The hotel is dated, but very clean, and the service is wonderful. Very close to Hickory Convention Center. There are 4 or 5 other hotels around the convention center. This one was the best value.

This Best Western was just ok, nothing special or great about it. We didnt have any problems with the stay. Bed was ok, the sheets were tolerable. Things did seem clean, so no worries there. We did not use the pool. The breakfast options were lacking, almost all bread products, with very little hot food other than biscuits with gravy. Did have whole fruit, milk and cereal, along with yogurt. Did have microwavable breakfast products, like eggs and sandwiches if thats your thing. Ceiling in the bathroom had some discoloration. The room did have plenty of electrical plugs for charging devices. Having stayed here, I would look at another hotel for $20 bucks more.

Great breakfast variety with fresh fruit and something for everyone. Very helpful and accommodating staff. They were very friendly. Updated and clean rooms. Stayed for 6 nights and it was nice. Great location also,many restaurants and shopping.

Such a great hotel experience. Awesome staff members in every department. Friendly and professional from check-in to check-out. Nice hotel amenities. Everything clean and working. We will definitely be returning.

Our family enjoyed our weekend stay at this location Our room was clean and cool, the staff was friendly and helpful and breakfast was fantastic with a lot of variety. The pool was clean and well lit as well.

Why isn't this Best Western a Best Western Plus? This is our favorite hotel for so many reasons beginning with Marie, Meghan, Teresa, John and Holden. The staff here goes out of their way to be sure everyone has a great stay. If you find fault here? Consider yourself impossible to please. A great location, large, immaculate rooms, a swimming pool, a full delicious breakfast is included and we mean "full and delicious"! Really good coffee is available in the lobby. We've heard they aren't a Best Western Plus because there's no elevator. So what? All of the amenities are on one level so they are handicap accessible. We could go on and on but you'd do best to experience this hotel yourself.

I came to this hotel for a wedding and I stayed 2 nights and was warmly greeted by everyone. I have frequented this hotel quite a few times and I was glad to be back. I got great service from Marie, Amy, and Teressa. I got to stay in a great room at a fair price. This will always be one of my favorite Best Westerns. Easy access to I-40 and US Route 70. This is my only choice when I'm in the Hickory area. I will definitely be back.

Hotel allowed animals and smoking with no elevator for second floor so was concerned about quality of room due to severe allergies and not being able to walk up to second floor. After checking reviews asked for interior non smoking rooms on first floor along with two other rooms and was pleasantly surprised that the interior room did not smell of animals or smoke. It was a easy walk to the breakfast in the morning and all three rooms were near each other. So it pays to check reviews and ask for interior non smoking non pet friendly room. They didn't try to mask the smells and the room didn't bother my allergies.

I enjoyed the friendly staff at this dog friendly hotel. The room was large and clean and the breakfast was good with alot of choices. I didn't use the pool but it looked clean and large. The internet worked fine.

Another good stay. 3rd time this year staying here. Always clean. Staff always helpful andfun to talk to. We stay here and check out the surrounding area restaurants, and shopping places. Love staying there for quick weekends away.

Was only here for an overnight but staff was helpful and rooms were spacious. Bathroom were roomy, shower hot, and internet was fine. Breakfast was average but nicely located in a sunroom. Would stay here again while on the road.

The beds we're very comfortable and front desk was very helpful. Just don't leave anything of value in your room. The pool was very cold, It doesn't have a hot tub. They have a great business center. The police was called to address some missing narcotics.

Very nice hotel to stay at. Staff was very friendly and courteous. Easy check in, check out. Room and amenities excellent. Would definitely recommend other people to stay there. Plenty of local restaurants to eat and dine.

Only stayed one night. But was welcomed by 2 employees. Given a spotless room. Comfortable beds. Beautiful pool. Offered a breakfast in their lovely lounge. Is undergoing a renovation. But everything is neat and clean. Great location. Close to everything.

Excellent staff. Excellent. Hotel is in the final stages of renovation and it's very nice. Very pleasant lounge area that felt like a living room for our far flung family. Rooms were clean and everything worked. Breakfast was not your typical continental and in variety, taste and quality far exceeded our expectations. Did I mention great staff? Easy access from I40, plenty of parking, good price and excellent value for the money.

Great place to stay. I was greeted with a smile once I entered the building. The lobby looked very nice and clean. They were doing some construction, but everything still looked good. Great staff! I was blessed to get a room on the 1st floor.

Breakfast is limited but they do offer some unique items. Rooms are comfortable and clean. Location is ideal... mins from downtown or and restaurants you could want. Can get on the interstate in less than 5 min. Hotel was quiet.

It was an okay stay.Of course we had to have a pet room because I have a little fur baby.I think they need to clean the pet rooms better.I didn't smell it until the middle of the night,but it smelled of animal pee.The beds was comfy,breakfast okay.I liked that they had fresh fruit out.It was fine for 1 night.Also you can hear the traffic from the interstate.

The best Western brand is typically a very good hotel at a reasonable price. They have all of the amenities friendly staff plenty of parking and typically centrally located. You can't go wrong using Best Western in most cases. Enjoy.

The hotel appeared as if it had undergone renovations. The hotel was right off of the highway, was very clean, convenient to shopping, multiple restaurants and the staff were extremely friendly and helpful. As a rewards member, I was provided a complimentary bottle of water and snack upon arrival. The breakfast was a hot breakfast with fresh fruit and a wide variety of cereals, yogurts and juices. In addition, the hotel had free wi-fi. I would definitely stay here again and recommend others to as well!

To John and his team, thank you for making my stay a pleasant experience! There was an attitude towards service that was exemplary and by no small margin contributed to the overall experience, whether having breakfast, asking for an umbrella or arranging transport. Well done.

We stay here alot yes we could stay somewhere else but the price and the service we get here is realy good and it seems we have made friends here and look forward to seeing them the rooms are always clean and if you need anything they try there best to help the breakfast is just fine for us .

We stayed here recently while doing a one day job at a nearby water utility company. This place wasn't bad, though nothing really stuck out as unique with this property. There is, however, truck parking located in front of the hotel, so you are in good shape if you're hauling a huge load. One issue I did encounter was trying to obtain a receipt for my stay. We travel using CLC cards, and our office needs the receipts for hotel stays. For whatever reason the lady running the desk in the morning was unable to find a receipt for the room a stayed in. This seemed like a pretty easy issue to remedy, but she wasn't up to the challenge. Oh well, it wasn't a huge deal. I still recommend staying here. Boom!

Hickory North Carolina Best Western staff and accommodations were excellent. Highly recommend this place to stay for business or pleasure. Also was able to hold small reception for a special event and have food catered. Perfect.

Megan at the Front Desk is just amazing! What a warm welcome. I felt immediately comfortable. She's knowledgeable, helpful, friendly, and efficient. The property is older but has a fresh feel to it. The breakfast buffet was literally sumptuous! This is my GO TO property in Hickory.

Gracious staff. Delicious breakfast with reliable high speed internet. Right off of I40. Comfortable, clean beds. Well laid out room. Very high value for the price. We will stay there again. Pet friendly.

The service and easy of booking made this trip extremely easy. I do have back issues, so I really do not like their beds (This could just be me) The staff is very friendly and the rooms are very clean and comfortable. I will be staying here anytime I have business in this area of Hickory NC

Clean and comfortable. Excellent accomodations! Nice breakfast. Would recommend for anyone for an overnight or more legthy stay. Staff was freindly, kowledgable and very pleasant. Made the stay there nice.

Clean room very hot water. Breakfast included with the basics lots of carbs. Near shopping and restaurants. Friendly staff inside access to rooms and some have outside access. Fitness room and outdoor pool (closed for winter). Pet friendly

Like all roadside motels over twenty years of age this is showing its age. The lobby is okay but needs some new furniture. The rooms are as expected with a good bed. Go here with realistic expectations and you will be fine.

We were given a room in a separate building from the main hotel which we didn't like at first but it was a short walk to the lobby which didn't really matter. We were there 4 nights on business. The staff was very friendly. The room had been restored and was really nice. The breakfast room was nicely furnished and the food selection was far greater than most hotels that have continental breakfast.

Hotel was quiet, clean, smoke free, decent mattress not too firm, friendly. Great stop over on the way to the smokies. Breakfast included omelets, nice. Definitely a 5 star for the price point (nothing glamorous but no surprises).

Hello, I am a long time loyal Rewards Point customer and we visit the Best Western in Hickory, NC at least twice per year. We checked into room 112 on Saturday Oct 6. When we arrived, the room had a very strong peachy potpourri smell. I went to the front desk and spoke to a woman and explained the concern. She said, "Oh my, they must have had a heavy hand when using the room freshener. I said, "OK" thinking room freshener would go away in a day. But no....it continued. Next day I mentioned it to the front desk, John, and he showed me the room freshener used, it was a spray bottle. I smelled it and it was a clean lemon smell, not the smell of peachy potpourri, not the same. I also had the pleasure of not taking a shower one morning because the water in the shower was brownish red. When mentioned to front desk John, they said yes, Hickory is famous for doing repair work and not letting us know but don't worry it would go away soon. I could not wait, I had a meeting to attend. As we were leaving, a maintenance worker was coming into the room with a little square pouch that he began to open. I said "WHOA" what is that, he said it was room DEODERIZER and that it is placed inside of the AC UNIT??!! It smelled just like the 3 day smell I had endured, the peachy potpourri smell. So to summarize, the carpet is dirty and they need to update the place. Rooms are damp and I think they put the peachy potpourri package in the AC Unit to try o cover up the wet musty smell . You do not put such a thing in the AC unit, you could burn the place down. Very unsatisfied and felt they did not give me honest answers.

Needed a quick stop over for a night that was dog friendly and this place did the trick. Upon check in we were greeted by the friendly staff and even given a treat for the four legged guest. Our room showed a little bit of wear but and there seemed to be an issue with humidity (when we woke up in the morning my sons homework papers were very wet as was his baseball glove and our clothes). Other than that small issue the room overall was very clean. The staff goes out of their way to treat everyone (dog included) like family. Great for a quick overnight stay.

The only issue is that many of rooms are external doors so as long as you are comfortable with that it is a good deal. The service was outstanding, very friendly, quick to respond and do what ever they could to help. Location was very good to restaurants and central to Hickory.

Easy to get to this property and overall appearance is very nice. Big front Libby and nicely lit parking lot. Friendly staff and very efficient. Rooms were nice and plenty of parking. Nice pool area. Beds comfortable and nice bathroom. Very clean. Megan at the front desk was delightful and very nice.

It definitely was a very pleasant experience to me. Everything went smoothly, staff was professional, quick, and knowledgable. I'd recommend over the others for sure. Awsome place to stay I would say.

when we got there the front desk girl was so helpful the room we had booked was out of service so put us in another room and it raining so much the walls around where the air contitioner was water came in soked the floor so we had to move again but the staff was right on top of it and made it so easy

My partner and I stayed here one night for a wedding. The room was clean and appropriate for a short stay- no frills. Lobby was clean. One thing to note is that some of the rooms are accessible from outside which is nice because you can park in front of your room (kind of like a motel) but some people may be uncomfortable with that for safety concerns as it is on ground level.

This hotel was very nice, and clean. Very comfortable to stay in, off the main road, but still within distance of everything. Staff was very polite. The guy who checked us in (think his name was John) was funny and efficient.

I stayed with a group traveling on business and would have mixed feelings about staying at this hotel again when back in town. For us hotel selection was based first on geographic proximity to job then rate as it would be a business expense. Overall the stay was pleasant and our interactions with the staff were excellent. The hotel has a mix of indoor and outdoor access rooms. Based on mixed bed choices, my impression is that only 1 King bed rooms have building interior access, which I would have appreciated knowing ahead of time. There were significant thunderstorms 1 night of our two night stay. The covered walkway was not deep enough to protect from moisture and significant puddling happened in sections of the walkway. Secondly, one night of our stay members of our party had difficulty sleeping due to other guests congregating loudly outside and the odors of their cigarette smoke came in through the AC units despite closed doors. The property shows recent efforts to some cosmetic upgrades, but still feels very dated. Overall, I would likely not choose this hotel again, but if budget is a primary motivator for other guests, rates are fair for accomodations under $100/night.

We stayed here overnight. The people in the office were great. Offered lots of help. I had a show to do and my Husband was there with our dog. They let us stay an extra hour. That helped us out a lot. Great beds and breakfast. I would stay here again.

Trying to dodge the rain....stumbled on BW and checked in....got to our room, unloaded our bags and went to get on our motorcycles to go eat & "the bottom fell out". Called front desk....Cutie & John were VERY helpful with restaurants who delivered! Breakfast was the best of any hotel we've ever stayed at. A must visit Best Western!!

Stop in Hickory after riding the Blue Ridge, place was clean and the service was good. We went to the pool to refresh after a few hours on the bike, felt good. Breakfast was just like most hotel but the place you eat in was very nice. Would stop again if in the neighborhood.

Enjoyed the stay at Best Western of Hickory NC on 6/17/2018. Friendly and courteous staff made my stay here very pleasant. Rooms are very clean and neat. I booked the king bed room number 225 at the end of the corridor at the back next to the vending machines and ice box entrance. There is a lot of traffic through this entrance and became a little bothersome at times. I do believe that the price per night for this room should be more competitive and offered at a lower rate. I do like how easy it is to book online and how Best Western will match a competitor's price in the event that there's a similar room at a lower price. I really enjoyed the complimentary snacks that are available in the lobby, the cookies and popcorn is a favorite. The receptionist checked me into the hotel very quickly, and gave me the 411 of the grounds, layout, and what numbers to call for service. Within 30 minutes of getting settled in the room, I got a check up call to make sure everything was in order, and was instructed to call the front desk if I needed anything. The room is very clean and organized. I like the mini fridge and microwave in the room, it is very convenient. The bathroom has a lot of counter space with one sink in the middle and a very large mirror. Decorations and choice of colors on the walls made it pleasant. The king size bed and the pillows are comfortable and fluffy. Housekeeping personnel are very helpful and courteous, and did everything I requested for full service of the room. The entire staff treated me with urgency and professionalism. The outside patio was great spot to relax after 5 pm, when it's the grown-ups turn at the swimming pool. Breakfast consisted a variety of boxed cereals with choice of whole or 2% milk, fruit juice, warm waffles from waffle iron, muffins, breads, fruits, yogurt with toppings, coffee. There's also a selection of microwavable pre-packaged foods in the fridge such as breakfast burrito, Jimmy Dean bacon, egg, and cheese biscuits, hard boiled eggs, variety of yogurts and other items that I didn't get a chance to see. Overall, it was a very pleasant stay and look forward to returning to this location in the future.

This is one of my favorite hotels of all time. I stayed here for about a month when I was getting settled in the area. Unfortunately, I had to leave and I couldn't stay in North Carolina, but this hotel made every day worth while. All of the people I've ever dealt with here have been friendly and helpful. Most of them are like family to me. I'd like to say a special thanks to Chanel, Amy, Marie, John, Teressa, and Megan. You are all wonderful people who treated me like a resident instead of a guest. I was really upset when I had to leave because I got to know all of you so well and it really hurt to have to say goodbye. With that being said, this will be my ONLY hotel choice in the Hickory area. The hotel is really clean and the rooms are comfortable at a fair price. I will definitely return again and again.

Stopped here on our way to Greenville, NC. Arrived late, but were greeted warmly by John. His service was gracious and friendly. Kids loved the milk and cookies in the lobby. Room was clean and comfortable. Breakfast was just okay. Need two waffle makers :)

We were in Hickory unexpectedly for a funeral and were traveling with our dog (which was a first time experience for us). We had selected another hotel (Days Inn off Fairgrounds Road) which was a disaster! Even our dog was nervous there. Upon seeing the hotel and the room, we were very uncomfortable (old, dirty, smelly with no guests and strange things happening in the parking lot) so my daughter immediately started looking for another hotel. The Best Western popped up as pet friendly and we called the hotel. We received a pleasant welcome and were advised to come check out the hotel. We reloaded the car and headed their way. We liked it immediately. The hotel had curb appeal and was in a nice area. The staff were warm and welcoming. We were allowed to check out one of the pet friendly rooms and took it! It was more than adequate and included breakfast which was one of the best hotel self service breakfasts that we have ever experienced—even the coffee was good! It was also a great deal (even had a nice pool and workout room which we did not have time to use). What was not to like! I joined the rewards program and added BW to my list of hotels for consideration when traveling! We would definitely stay here again —even with out a pet!

We've stayed at the Best Western a couple of times. It is one of the few places that allow dogs (fee). The room was small, but clean and in reasonably good shape. The lobby is ship shape, well staffed with friendly and helpful people. Even though it was 30-40 mins from Lake James (where we were visiting on business) it was worth the stay. Future return trips will include the pooch and Best Western.

This place is a good value for the money, just a bit outdated. If you just need a place to shower and sleep, just off the highway, this fits the bill. The staff is very friendly. The breakfast was minimal.

We spent 2 nights at the BW while in town for baseball games. The staff was wonderful from the time we walked in the door until the time we left. Hotel is clean, well maintained, breakfast was a very night perk. Will certainly be staying there again soon when in Hickory

This place was a most pleasant surprise. The lobby was spotless, the staff was super nice and rooms were very clean. The grounds we're clean. The towels actually smelled wonderful. Breakfast was a little so-so but the dining area was open and clean. I would stay here again for sure.

We stayed in King & double adjoining room for 6 nights while in town for a family wedding. Fabulous customer service at check in and throughout stay! Rooms were newly updated and exceptionally clean! The beds were comfortable with new clean linens and pillows. The pool area was also very clean with new tables, chairs, loungers and umbrellas. Good breakfast with lots of options- biscuits & gravy yum!!! Second floor exterior entry was not an issue. It was a little noisey a couple of times with highway nearby but only noticed during high traffic times. I have traveled a lot over years for personal and business and found this to be an exceptional stay for overall cost. We will definitely stay here next visit back!

Prior to physically checking in, I received an email giving me the opportunity to check-in online. I chose that option but once I arrived, I basically had to fill out the same info that I had filled out online so I didn't see the point of the email check-in option. Upon arriving in my room, I inspected it like I would any other hotel room. I turned one lamp on and found a spider underneath the lamp shade. Turned another lamp on and found a spider on top of the lamp shade, along with it's web. Spotted a baby beetle on the curtain in which I almost mistaken it for a bed bug. Reported this to the front desk and the staff offered to go and kill the bugs for me but that was all she could do because they were booked. The appliances seem to be updated and the bed linings were comfortable. The mattress was a little firm. The continental breakfast was average.

Very nice place!! Staff was friendly and helpful. We appreciated fresh coffee in the afternoon as well as fresh popcorn popped. Breakfast was nice too. I would definitely recommend this place. We travel with our Yorker, and they made sure to place us in a room on the end, and away from a lot of noise.

Clean rooms, no weird smells, plumbing is up to date and fully functioning, and the rooms all look brand new. Full breakfast, big comfortable eating area, and room to visit in the lobby. Great staff who are knowledgeable, friendly, and helpful. Whenever my family visits Hickory, this is where they stay. Best hotel in hickory.

For hotels in the area that offer the government rate I would rate BW above average. The room was comfortable and fairly clean. I did find some small items on the floor that were missed during the last cleaning. The bed was comfortable, breakfast had good choices and the staff was friendly through the process.

Great stay. Staff was pleasant. Room was clean and comfortable. Check in was a breeze. Check out was easy. Breakfast was good. Location was excellent and building was in quiet area so not much noise from traffic.

Great location as close to food, shopping & interstate. Friendly staff. Good value as BW member. Many breakfast choices.clean & comfy room. The only downside would be no elevator but was not a problem for us.

Clean, comfortable beds and rooms, good selection of breakfast items, friendly and helpful staff. We were told the motel was fully booked, but it did not affect the quality and service we received. The room rate was very reasonable.

This is the second time I have stayed at this property and the second excellent experience! The hotel is clean and very well kept. Every encounter with a staff member was made with eye contact, a smile, and a warm greeting! I would definitely recommend this hotel!

Hotel was very clean. Service was prompt. The sofa bed was broken. The staff had us in another room within 15 minutes. Breakfast area was well kept, clean, and stocked with the typical continental breakfast items. Very safe area and close to all kinds of restaurants and shopping centers. Compared with other motels in the area, this was an excellent value.

This was a single overnight stay at this facility. I have stayed here prior and experienced the same quality room as before. Clean, comfortable and quiet. I will definitely stay here again when in the area.

My wife and I spent one night recently at this hotel. Upon checking in we learned that there was no elevator to get to the second floor however John, at the front desk, was very accomodating and found a room on the first floor and was also located close to the handicapped parking spots which was extremely helpful. After checking out the next morning I realized a couple of hours away that I had left my watch in the room. I called and spoke to someone at the front desk and was informed that my watch had been turned in and they would mail it to me. I did receive my watch within a couple of days and am so appreciative of the housekeeping staff member who turned it in so that it could be returned. I would highly recommend the hotel. We were too late to eat breakfast the next day but there were still some things available for us to have. All of the staff that we dealt with were extremely friendly and helpful. The room was very clean and comfortable.

Only could stay 8 hours had to keep moving. Very nice hotel in Hickory NC. Have stayed mostly with BW hotels whenever we travel. The rooms are very clean that's most important to us. The bed a little soft for my comfort, but not everyone likes a hard mattress. The shower and toilet area a bit small, but how much time so you spend in there. The customer service was excellent from when we checked in to when we left at 4:30 in the morning. Cindy who was at the front desk was very friendly and accommodating breakfast isn't served until 6 o'clock, but Cindy went and got some sandwiches to heat up in the microwave before we left.

I was pleasantly surprised by this hotel. This was my first time saying a remodeled Best Western and I was not disappointed. The staff was fabulous...specifically Teresa! She is very knowledgeable of the area and great places to eat. The hotel is an older building, but has been refinished nicely and most importantly it was very clean. One down fall is there is no elevator which was odd to me. Not trying to be lazy, but pack lightly!

Overall a nice stay. Staff is always nice. Wish there was a little more to breakfast. Nice touch to have popcorn and coffee in the lobby. During my last stay there were also cookies, didn't have them this time. Decent hotel

We stayed at Best Western in Hickory two nights and loved it...the rooms were immaculate, the staff was extremely helpful, the breakfast was decent, and the location was really good as well...very easy to find and close to restaurants and shopping...I had booked a 2 night stay and when I got to the hotel decided to change to one night...no problem...the next day decided to stay the second night and again no problem...I even found a cheaper rate from the time I booked until I checked in and they updated the lesser rate...I would definitely recommend this hotel.

I've stayed at this hotel on numerous occasions and I'm always very pleased with everything. The hotel is very clean and comfortable. The price is always fair. And the staff is always excellent. John is always pleasant and helpful. Teressa is kind and considerate. Amy has always taken care of everything I've ever needed here and always provides service with a smile. And Marie is like a wizard. She knows everything and she's always on top of things when I'm here. And she's super nice and we always talk for a while. I will definitely return again and again.

Excellent stay once again, Stayed here 3-4 times in last 4 years. Customer service is always top shelf. Clean and comfortable rooms, very close to restaurants and other personal needs. Excellent continental breakfast included.

Staff was very helpful. Hotel is aged so not that brand new clean. It has average decor and cleanliness. Relatively easy access to and from freeway. Parking was adequate. Later check-in was easy and quick.

I booked online. Photos showed nice hotel. When I arrived, I was told that all indoor rooms were full, and I was given a second floor outdoor room. I paid for a nice hotel, what I got was a cheap motel. Do yourself a favor and find another hotel.

The staff here is very friendly. The rooms were clean but needed some TLC in the area of the appearance of the room. A little dated but inexpensive if your cost conscious. The rooms were a tad drafty as the weather was cooler when we stayed.

I stopped here for a night while on a road trip, the staff was very friendly and the room was nice. They had an above average breakfast available in the morning, with some very good fresh fruit. I'll definitely consider staying here if I'm in town again

Not sure why the reviews are so amazing, but its an average hotel with wonderful staff. The rooms are clean, but very dated. Pealing wall paper, leaky faucets, dirty bathtub. Overall, its not bad. However, there is no hot breakfast. There is a fridge with cold sandwiches, cold eggs, cold burritos, so you can heat it up in a microwave. No made oatmeal, no made eggs/sausage like other BW hotels. Needs an update, but has the amazing staff to turn it around.

This was my first stay at this hotel and I was so pleased with everything. I stayed here 2 nights and I had to change rooms a couple times. But everything was taken care of in the best way possible. John was super nice about everything and helpful with places to eat. Marie was efficient and polite and answered all of my questions with hesitation. Teressa also took good care of me every time I came to the desk. And the housekeepers also made everything a lot better, too. But the person that deserves the most praise is Amy. I had a few problems with my rooms and she apologized for everything and gave me some extra points and I was very satisfied with how everything was taken care of. I will definitely return to this property. Outstanding stay

Extremely friendly staff; clean facility; great breakfast! Stayed here for a visit to Biltmore in Asheville. Easy access to that location; just off the interstate. Convenient to shopping and restaurants.

A very nice motel - clean rooms, helpful staff, good breakfast. It's a quiet location, near to shops and restaurants. I'd definitely stay again! As usual, Best Western brings you a good value for family trips. It's nothing fancy, but they provide everything you need.

The Best Western Hickory NC is outstanding. They really make you feel welcome. The team goes the extra mile with their customer service. We always feel like we are at home while there. I know the hotel is not brand new but you don't need brand new when you get great service, amenities and have a place where you always feel like they want you to feel like you are in a home away from home. You can tell the team likes their jobs too. Theresa goes the extra mile with the customers. She really cares. Tiffany is so passionate about making your room neat/clean and providing a good service. Thanks Best Western Hickory

Stayed here one night traveling during holidays. Price was great and it was very clean and beautifully decorated for Christmas. We were very pleased to see Silk soy milk as an option at the breakfast buffet. They also had Nuetella packets! Would definitely stay here again.

We stay here occasionally on date night. Clean rooms, very good staff, and a decent breakfast. It's typical hotel food, but you get a good variety. They have fresh fruit, yogurt, breads, frozen biscuits and burritos, cereal, waffles, etc. I will visit again soon.

Overall value which is what we look for in a Best Western - well - it doesn't get any better than this. Quiet, peaceful, staff by friendly people who WANT to make your stay enjoyable. From the cleaning folks to the breakfast folks - all around top notch and reasonably priced - there REALLY is no better value for your dollar than this one! Thank you Best Western Hickory!

I just had a fantastic 7 night stay at The Best Western in Hickory, NC. Front desk, breakfast staff and others were very helpful throughout my stay. I'll totally be back again soon. The location of this Best Western is so centrally located to everything that's going on in the Hickory area from shopping, entertainment and great dining.

Really like staying here. It is close to shopping and restaurants, but not in the middle of lots of traffic. We have stayed here multiple times and always had good service. Breakfast is the the usual fare for continental, but enough to start the day off quickly.

poor hotel, stay some where else it is in bad location grounds are not kept clean. housekeeing is lacking. you would think people would clean toilet walls, ugh. no manger on duty, no one to correct problems

We stayed at the Best Western in Hickory with a group of High School students as we were competing the next day in the area. I had coordinated with Maria, sent her our room assignments and once we arrived, John checked us in; very smooth and easy. Restaurants are nearby, with different selections, Rooms, of course, are basic, but well maintained and comfortable. Wi-Fi was fast and stable. The staff at the breakfast buffet were friendly and attentive to us. We enjoyed our stay at the Best Western and we will be return guests.

The staff here is really great. They treat you like family! I stay in hotels 150 nights per year and this is one of the friendliest staff and best values. It's also extremely convenient with several restaurants within walking distance.

I was here for a soccer tournament. This hotel is close to the fields & restaurants. The breakfast was acceptable with a nice variety. The rooms were very clean as well as the lobby. It is an older not fancy place. It is very family & kid friendly.

It's obvious that the management of this hotel really cares. What they may lack in updates, they more than make up for with the attentive and helpful staff. This is not a high-end hotel, but you wouldn't know it by the way the staff takes pride in making sure their guests are well taken care of. For starters, when I made the reservation (more than a month before our stay), I had mentioned that we would need a roll-away. When we arrived in our room, the roll-away was waiting. The room was clean, beds were comfortable, linens looked and smelled extra fresh and clean, towels were good quality. The lobby is light and bright, and a nice place to sit and get work done. They have popcorn and cookies every evening. The breakfast was basic (waffles, cereal, yogurt, fruit, oatmeal, and individual egg dishes you could heat in the microwave). Overall, we all thought this hotel was a great value!

The staff here really bend over backwards to welcome you and make sure you have a nice stay. I was even called a little while after I checked in to ask if everything in my room was satisfactory. The hotel feels a bit on the older side, but the rooms are clean, and well maintained. The bathroom was a nice size with a generous counter by the sink, which I appreciated. The complimentary breakfast had quite a variety of items. The only down side is that it is close to the freeway, but if you turn up the fan on the AC, it covers most of the road noise.

Convenient location to highway exit I-40 in Hickory, N.C. Hotel is surrounded by sit-down and fast-food restaurants. Hotel room rated above average for room size, cleanliness and comfortable bed. Best Western offers wide variety of breakfast items, great coffee, and plenty of seating. Pleased with staff. Would stay here again.

Had a tornado come through our community. Roads closed and power was out many areas. Went to Best Western to get a room . The stay was excellent,we only had the clothes on our backs . The people at best western were excellent. They prepared us a bag of necessities, toothpaste, toothbrushes and other items to get us by . Very helpful and greatly appreciated.

The hotel is clean, comfortable, convenient but best of all - the staff is outstanding. They make you feel like you are the only focus of their attention and are pleasent and courtesy with smiles at every turn.

The overall hotel experience was satisfactory. The only issue I encountered was a desk clerk named, John, who lied to my wife stating that I was not at the hotel. Then when he got caught on three-way he acted like it was another representative who lied. He said that he cannot confirm nor deny the existence of a guest at the hotel when people call. However, all he needed to do was inform my wife of this and say that he needs a room number, not say that I actually was not there.

This motel is a great place to stay. It is located close to the freeway and also close to restaurants and shopping. The staff are extremely pleasant and go out of their way to be helpful. The entrance and lobby area are very spacious and inviting, specially with the beautiful pool area visible.

This is a wonderful place to stay! The rooms are great. Easy access with parking outside your room. The Staff is always helpful in finding places you need and giving you exact directions. I hope to visit again soon.

This Best Western isn't the fanciest but the rooms have been recently remodeled and are very clean, the beds and linens very comfortable and the staff is exceptionally hospitable. Thanks to Sara and Cindy and everyone else we interacted with on our stay, we had a wonderful night's rest after a long day of traveling.

We decided to stay in Hickory since we were doing some hiking in the area. This hotel offered the best price/quality. After reading many reviews of various hotels this seemed like the best choice. After arriving I decided I had chosen correctly. The lobby was clean and nice smelling, the room was clean and comfortable. The a/c wasn't loud which was nice. Only issue I had was the refrigerator didn't have a small freezer for my ice pack. We had one problem with a remote not working but we called and within 5 minutes the lady had brought us a new one. I will say that this hotel has both rooms that enter from the outside and also rooms that enter from an inside hallway. We were put in a room that you enter from the outside walkway. The noise from the highway was rather loud at times which made it a little hard to sleep. The breakfast area is nice and open with lots of natural lighting. There were many choices from fresh fruit to breakfast sandwiches. The location was convenient to main street where we enjoyed a wonderful dinner at the Old Hickory taproom. I think that was the name. Anyway, I would stay here again although would try to get a room on the inside where it would be a little quieter. Overall, great stay, convenient and comfortable.

Used this hotel many times in the past and believe it is clean and comfortable. In a central place giving access to many stores, restaurants, and malls. Hotel allows medium size dogs, and has plenty of parking for all vehicle types.

Nice location near many shops and restaurants. Enjoyed the clean room and hot breakfast. Plenty of parking for all types of vehicles. Look forward to our next trip to the area, hopefully we will have more time available to visit the Harley-Davidson dealership.

Wonderful staff make you feel welcome and always try and make sure you have everything you need. Check in and check out a breeze. Rooms are clean and set up great. Hotel close to restaurants and shopping

The hotel plantings and outdoor maintenance, the room, the lighting, comfort, lobby breakfast and staff are all so thoughtful, considerate, pleasant and attractiive, What a nice plance to stay, THank you, it matters,

Very clean and comfortable. The continental breakfast was more than sufficient with a nice selection. Kudos to Marq, the desk clerk. He was so helpful and friendly. We'll make it a point to stay here again!

Found a 3 inch millipede in the bathroom. On closer examination we found dead bugs in the room. I had planned to sleep on the floor but had to abandon those plans. Complained to the front desk and they provided a rollaway cot. It was 11 pm and we decided to stay in the room rather than pack up and look for another hotel.

I have stayed at this particular Best Western a few times and plan to stay here more. Every time has been a good experience. Most importantly, I feel that this hotel is a great value. The rooms are comfortable and clean. TV and internet works well too. Each time I stay I have always felt safe and rested well. This hotel is located conveniently as well being just off of I-40 and near to good restaurants. Whether being on business or leisure if you are in the Hickory NC area Best Western would be a good option.

The hotel was clean and the staff was very friendly. I was traveling alone with my 2 daughters so I was looking for somewhere I would feel safe. I found that. We had no issues. The breakfast was great and my girls enjoyed the pool.

We had a king room. It was very clean, pretty new, laid out well and very functional. The bed, bath, and tv were all good. We got a call from the front desk about 30 minutes after checking in just make sure everything was ok, which it was. The location is easy to find right off the highway. For us the best added touch was the early breakfast. It's scheduled from 6 to 10 am. When I told the front desk staff we would be leaving around 5 am the next morning, we were told breakfast would probably be available. It was completely ready when we went to the lobby at 5:15 am. That was a big deal for us, Thank You Best Western !

Clean, friendly and hopefully we sleep well tonight. Here in Hickory NC to be with my sister who is critically ill in the hospital. Our 5lb Chihuahua hasn't found any stuff on the floor! Thank you Best Western. They changed our reservation for 1 night to 2 with a smile.

Staff was helpful and nice. Excellent stay. Rooms are furnished nicely and very clean. Overall appearance is very good and is wll kept. Bestwestern offers one of the best deals in the area. I try to stay at Best Western whenever I travel for business or pleasure.

I'm always concerned when a business changes their logos just to make a change. Thankfully the logo is not the only thing that's changed. Everything about my stay was pleasant from check in to check out.

Have stayed at this property several times in the past two years, and each time has been a better experience than the last. Customer service is excellent as demonstrated by Theresa at the front desk . From our initial contact on the phone a couple days before arrival, to our welcome at the property, to the daily courtesy calls to our room, Theresa exhibited a level of customer service above and beyond the norm. The property is clean and well cared for, the rooms clean, hot water plentiful and the drains all work properly. All this adds up to its well-deserved Certificate of Excellence. Don't hesitate to stay there.

These people care and it shows. They checked on me twice to ensure that everything was OK. The room was clean and very well kept. Breakfast was quite adequate and plentiful. Not a fancy hotel, but very well maintained and has a caring staff.

Very nice staff and nice place to stay. The internet didn't work well for us and the microwave breakfast wasn't as good as we expected. They do have waffles though which makes up for some of it. Right off the highway.

was very happy and will stay again. rooms was cleaned and neat. Everything was good. The breakfast was not good at all. the food was not good, had to microwave everything except waffle. have nothing else to say.

I stayed here during a work conference for 4 nights and I would stay here again. The room was very clean and updated for my taste and met all my needs and was very comfortable. The breakfast bar was adequate and the coffee was always hot and ready to go.

Stayed at Best Western Hickory NC. It was very close to major road. We stopped in Hickory during a vacation. It was very comfortable. They had a good breakfast selection on their continental breakfast. We would definitely stay there again.

Nice stay great value (gov't/military rate). Mostly average aminities and quality of the room, but Great service... very small bathroom... everything worked and I was pleased. Nice place to stay with the family for a few days or so.

Great Job folks!! I highly recommend this Best Western in Hickory, NC. The service was Outstanding and cleanliness of this hotel was absolutely Awesome!! I am actually quite impressed, especially since Hickory, NC is a small town. I was there attending a business conference at the Hickory, NC Convention Center and the Best Western is walking distance from the Convention Center. HOO-AH!!!

Overall stay was excellent. The rooms were a neat the entire hotel was clean and the staff was professional and courteous The pool , breakfast and the rest of the amenities were standing. There were plenty of parking available The hotel was quiet I got my work done.The temperature of the pool was perfect

Love this hotel and the staff. Excellent service and pricing! The staff is always friendly to greet you whenever they meet you. The pool is so nice and clean. The workout facilities are wonderful too. The rooms are very clean and nice. Very happy!

Marie made our first and return stays special. She's friendly, knowledgeable, professional and will share her knowledge of the area. Large, comfy rooms, good parking, right off Rt 40. A full hot breakfast is available 6-10am in an open sunroom area next to the lobby. We arrived back one afternoon tired from house hunting and were surprised to find warm cookies, the next day popcorn! There's a nice sunny pool area, great for families with children but we'd love to see the owner add a few tables and possibly a grill under the trees by the pool area. That would be a nice shady, quiet area to relax. We'll keep coming back until we find the perfect lake home and hope Marie will be here with her big smile and warm welcome! Thanks Marie.

great motel, room, amenities. really nice breakfast, great value. close to the interstate and restaurants.stayed there before and would stary again. asked for a king bed, smoking on the ground floor and was very satisfied.

Comfy beds, staff were all very pleasant and responsive. All requests help noted cheerfully. Older hotel with outside and inside access rooms. Quiet, no noise issues. Very clean. Large bathrooms. Will stay again.

This hotel was just off freeway, nice area, staff very helpful room very clean, bed very comfortable, Breakfast very nice, pool area clean and well kept. Would recommend and will stay again if in the area.

Employees were very nice. Rooms were clean, nice water pressure, air worked and bed was comfortable. Internet available although I did not use so I can't comment on how the service was. Pool looked very nice and clean. Making reservations to go back! Can't beat the price

I called the direct line to hotel and the guy helped me use my points for the stay. Very helpful. Room had an odor and carpet could have been cleaner. Received rewards bag at check in. Bed slept good.

A very good value with a great staff and really nice rooms. Plenty of close parking and easily accessible from the interstate without a lot of traffic noise. The breakfast was really good with good choices for our large family group and a nice dining area with a view to the outside, which isn't as common as we would like.Definitely well worth the price.

This hotel is the great. Quick check in and location. The breakfast has every thing. The rooms are clean and the exterior is well kept. The pool was fun to spend time swimming and relaxing. Food options were close.

On the way to Nashville from Norfolk this place made an ideal halfway nightstop. Clean and tidy with comfortable beds and a well appointed room it was great value for money. It is slose to food places and near the highway making it the ideal rest stop.

Perfectly fine overnight stay off of I-40. Check in was quick, my internal room (they also have a building of external entrance rooms) felt safe and it was clean, comfortable and quiet. It met all my needs and I'd stay there again.

This is a clean well appointed property that is extremely comfortable but all of that fades in light of their amazing staff. In the last year I have stayed over 50 nights in hotel rooms in all different "star" ratings and this hotel has the finest, friendliest staff that I have ever encountered. I thoroughly enjoyed my stay! If you are going to be in the Hickory, NC area BOOK YOURSELF AT THIS HOTEL! I highly recommend it! Tell them TD sent you!

we stopped for the night on our way from texas to virginia - over a thousand miles and in need to "chill" - we were extremely happy with everything : room, bed, comfort, cleanliness, amenities, staff - and price too!!!

Everything was clean the staff was very nice and breakfast was amazing!! The beds were comfy and there were cute bottles of shampoo and conditioner in the rooms! Very very nice hotel! Check in and check out was so easy! Highly recommended!

very nice hotel right off the exit ,clean room the employes are all nice caring and professional i love this hotel the price is great for the experience i will definitely stay again, nice huge pool also!

We stopped here on the way home from our trip to outer banks. I almost forgot I was a member of Best Western, but the check in staff was very helpful and pulled my record. Room, breakfast and overall stay was great. We will recommend this place to everyone.

Nice, updated lobby and breakfast area. Breakfast: 2 types of waffle makers to make fresh waffles. Had individually wrapped assortment of apples, bananas. Yogurt and cereal, breads. In fridge breakfast sandwiches available that could be put in microwave. Some rooms are in main lobby building . Carpeting looked fairly new. Other rooms have outdoor entrances . Carpeting a little worn in room we stayed in. I wanted to get a big suction vacuum cleaner and get some sand out of room carpet. Otherwise, fairly clean. Had microwave and fridge. Not bad for $82+ tax. Checkout noon. Beds were comfortable.

In a nutshell, I hope you have Terressa at check in and at departure. I stay in a lot of hotels, and I will have to say that this employee made this hotel visit 100% 5 STAR! She was a delight, most helpful and an asset to this hotel! Ask for her! The rooms were very nice and clean. The breakfast area was most impressive and different from other "breakfast bars". Very nice kitchen staff. You will enjoy this hotel.

This hotel is very clean,well run and has a pretty decent continental breakfast. The rooms are clean, bed comfortable etc...I always stay here when in Hickory.Good value for the money.I also like that there are good restaurants you can walk to from here.

Great price for a clean, comfortable, convenient hotel. Close to malls, eating, and convention center. Well lit parking, nice pool. I would highly recommend this hotel to anyone traveling, and looking for a safe, reasonable place to stay.

Read my other comments because I thought that was where review went. Always enjoy visiting this BW. Beautiful & clean. Staff is extremely friendly & helpful. Hotel is pet friendly... And I am considering bringing my fat puggie out next visit. And I don't take him just anywhere.

Stayed here with our dog while visiting relatives. Decent place. Continental breakfast was much to be desired. On the verge of needing a remodel. Was confronted by a panhandler in the parking lot and fridge was noisy.

The hotel was good. The price was very affordable, the breakfast was much better than average, the bed was very comfortable. The TV did not work at all, but that was OK, we were tired and really needed to sleep, anyway.

We have stayed here multiple times and have always been pleased with our stay. The staff is friendly and will answer questions about things going on in the area. The rooms are clean. Hickory and the area offer lots of activities including outdoor concerts, racing, shopping, parks, and a farmers market downtown.

I would stay again just for convenience, cost, safety and the courtsey! This was an average stay nothing to brag or compliment with the exeption of the customer service. They are very friendly but that doesn't change the age or design of the hotel. The downside is exterior doors to room which just make me uncomfortable at night. I stayed two nights and if I were to need to stay longer then I would prefer another hotel with interior.

An older style two floor motel with mostly outside entry rooms the place seemed to have been recently refurbished. Super friendly desk staff. Room was very clean with no odors and carpeting, wallpaper, paint, and furnishings were “pristine” as the young desk clerk had stated. Price including taxes using our AARP discount was $93. A good way point for us when crossing the state. We'd stay again.

I stayed at this hotel when en route to Fayetteville, NC. I had driven further than planned, and was very tired and hungry. Since there was no restaurant in the hotel or nearby (that was still open), the clerk who checked me in was nice enough to give me a "to go package" that had snacks it, and got me through until morning. The room was comfortable, including the bed. I was able to get the sleep I needed to complete my trip. My only complaint was the cost. At $105 a night (after taxes), I felt it was overpriced.

We try to do a "get a way" from life its self. My Husband and I love staying at this hotel because its quiet. Its in a great part of the town. The staff (Hayden and Marq) made this trip easy and kept us comfortable. We will be staying there again.

Tub was backed up after one use. Husband had to fix fridge bacause of humming and door would not close all the way. Because the rooms were outside you could smell cigarette smoke from people all night. Enjoyable.

Made reservations with this hotel directly for 2 ground floor rooms because I was traveling with my elderly mother and mother in-law who both have bad legs but when I arrived the rooms were on the second floor and the staff said sorry they didn't have any ground floor rooms. I thought when you called and made reservations it meant those rooms would be ready for you when you arrive. NOT

The room was clean and very nice. It was also very quiet even though on the first floor. Complementary newspapers were available and the buffet breakfast was good with a nice selection. Best of all, it all cost only $88. Overall, there is nothing bad to say about this place.

As soon as I walked in the lobby, I was greeted by a friendly desk manager (Marquez) who provided all the details about the hotel. It is in a nice location -- next door to several nice restaurants so no need to drive out for food. Room was comfortable. I had to leave before the scheduled breakfast and was provided a grab bag. Coffee machines were in lobby but to my disappointment, the coffee was cold. That was the only downside but hope to visit here again on my next trip to Hickory and try out the breakfast. Nice place!!

We stayed here and had a pleasant stay. Rooms were clean and comfortable. Nice amenities with a good free breakfast the next morning. Plenty of food choices and not all carbs. Staff was friendly and helpful. Rooms were quiet with no traffic noise so we had a good night's sleep.

What a pleasant surprise to find a Best Western in Hickory North Carolina. I had missed it on the Best Western website. This hotel was very clean and the beds were super comfortable and so appreciated after hiking all day. The breakfast was very good with waffles, fresh fruit, yogurt , juice,cereal, milk etc. One draw back was this hotel had packaged breakfast sandwiches instead of scrambled eggs and sausage. The dining area was large which was nice. Parking and check in were fast and easy. A special shout out to Cutie at the front desk. Yes, that is her name. She was so friendly and professional. She treated you like family coming to visit. I would definitely stay here again.

Staying at this hotel was a pleasant experience. It was a quiet and relaxing atmosphere. The staff were exceptionally friendly and caring. Marq at check in was commendable making us feel welcome. The coffee was excellent! The room was clean, but decor was outdated. The breakfast area has a nice windowed room to sit in. Would recommend this hotel.

I and my family stayed here several nights while visiting the area. The room was very clean and the hotel had nice amenities. The staff was also very nice and helpful. We enjoyed breakfast and the dining and lobby area had been recently updated. The beds were comfortable and we all got restful sleep each night we were there. There was hardly any noise to interfere with our sleep during our stay. Mini-fridge and microwave in the room and ice-machine in another section on same floor, but easily enough to access with our key cards. The only complaint was a few times there were guests smoking right outside our room, and an intake, I think, would bring the smoke odor inside the room. At any rate, breakfast offered a variety of menu items which were above average in taste and quality. Overall, we enjoyed our stay and had really good accommodations for the price. Would definitely recommend this particular Best Western.

My husband and I have stayed at this Best Western hotel on numerous occasions and will keep going back. The staff is always friendly and efficient. The room is always clean and comfortable. Breakfast bar is better than most and they always have great coffee. Best room for my money!

We had Avery nice stay here. Spent one night just passing through. The room was nice, clean and comfortable. Staff were all very friendly and helpful. Breakfast was okay. Cold cereals, waffles, heat and eat breakfast sandwiches and such.

This was a welcome sight after a long drive and rain in the mountains. Very clean, staff very nice, great value. We were very pleased we'd stopped there. Although we were near the ice and soda machines, the room was very quiet. The breakfast lounge was very pleasant - a solarium type room, where we could watch the rain pour down and then decide to go back to sleep before leaving the hotel.

2 bed non-smoking room for 2 nights Off hwy 40 & 70 - well insulated rooms to control noise Several restaurants within walking distance Valley Hills mall and other shops close Friendly staff Clean outside and inside Great decor Requests met - quiet & non-smoking Comfortable bed Mini-fridge Microwave Sitting chair Desk TV iron Internet Warm, good water pressure in shower Good breakfast - Tea/coffee, fruit, cereal, oatmeal/grits, waffels, etc

Very clean and friendly nice place to stay. Would recommend it to anyone. Close to everything. Just far enough off the freeway no road noise. If back in the area would stay their again. The surrounding area is nice and has about anything you are looking for.

Pulled into hotel and discovered wallet missing. I had dropped it 70 miles back at a gas station. Thank God it was still on the ground near a gas pump. Angels were watchimg over it. This hotel stay was at late nighter and early leaving. Beds were great but not much other was experienced. Staff was very helpful during my wallet capper. They helped me stay calm and figure it out. A big thank you to the staff. God does do miracles.

We had a problem with our car and weren't able to make it back to Charlotte in the dark so we stopped in Best Western. They were able to accommodate us with a clean room on the first floor not far from the front desk. They have early breakfast and a nice seating area to eat and watch the television. Nice stop over.

Our stay was only 1 night; was just passing through but hotel and grounds were very clean and well maintained. Staff was exceptionally helpful and polite. Room was very clean and well stocked. Popular steak house was within short distance. Will stay here again if in the area.

Made the reservation online and then called asking for early checkin. Marie at the front desk told me should not be a problem. Arrived 1 hour later and room was ready. Then I asked for a late checkout and again Marie was very nice and told me no problem. Upon checkout she even asked if everything was ok The staff at this best western is amazing Thank you all !!!!

This was my first time staying here. I was impressed with the hotel. The room was nice it was really clean the bathroom was also clean. The bed was very comfortable. The breakfast was good. Staff was really helpful. I would definitely stay here again. And would recommend to anyone wanting a nice place to stay for a night or even longer.

Needed a pet friendly stop. Called a different property and got recommended to this BW for the PF. Refurbished facility, very nice staff, great coffee, bad breakfast, great rate. Would stay again with or without the mutt.

This hotel is not convenient to the Blue Ridge Parkway, the purpose of our trip. The bathroom had old cracked caulking on top of previous old cracked caulking. The bathroom had an overall old and dirty appearance. The lighting did not have a high enough wattage to put on makeup comfortably.

I checked in late while my husband and daughter stayed in the car. It took 20 minutes to talk to the front desk clerk because customer were disputing the room they were booked into. Checked in, went to the back entrance per the clerk's advice to get to our 2nd floor room. The back entrance was not secured. The room was clean, beds were hard with a comfy pillow-top mattress pad. At 2:30 a.m. there was persistent knocking at the door. The man said he was from "Security" and asked me to open the door. I opened it, but kept the latch on. Never do this! The man hid partially behind the wall, but I could see a navy blue uniform. He never showed a police or security badge or ID. He said that we had our "vents on" and they smelled marijuana from our room. Luckily, my husband came and stood behind me and the man just said, "Oh you were sleeping." and I closed the door. I asked the desk clerk (after another 20 minute wait to check out) in the morning if she knew anything about it and she said she didn't. We left without eating breakfast. It was very unnerving.

This was a great motel. We were going to the NC mountains and everything else was booked that was in the mtns. So we found this, an hour away and would definitely stay here again. Easy access to the highway, lots of restaurants around the area. Dog friendly rooms that open to the exterior. We had our 2 75lb labs with us and had no trouble at all. The bed is super comfortable. Really nice motel and great prices.

The front desk, housekeeping, etc. were all very friendly. Breakfast was good. Room was nice and clean. I have stayed here numerous times. The air conditioning is quiet and the beds are comfortable. I always choose an upstairs room. Great for short business stays. Close to restaurants. Easy to get in and out of the hotel.

We booked our room online and did not note there was NO elevator anywhere in the reviews we read or on the website . This is not something we thought we had to look for in this day and age of everything being easily accessible! Also, please note, the doors all go to the outside! We were quite surprised when we arrived to find ourselves on the second floor of the back section of the hotel. The person at the desk apologized several times when he realized one of us was going to have difficulty accessing the rooms as there were no first floor rooms left. He did not offer a refund or suggest any other options for us so we did stay as we really had no choice. The steps were outside and not near the rooms we were in so we only went up and down them twice. I think the lack of an elevator should be noted during the reservation process. We were not planning on having a person unable to walk up stairs but illness can happen and the healing does not always go as planned. Given the option, we would have tried to stay at another nearby hotel that would have been easier for us all.

For just $83 (before taxes), this hotel proved to be an excellent value. My room was clean, tidy, and well-furnished. It included a refrigerator, microwave, and iron/ironing board. The shower space was roomy, and the water pressure, temperature, and dispersion was perfect. The hotel staff was friendly and helpful. I'll definitely be back.

The staff was great, pleasant and helpful. The rooms were clean and the rest of the hotel was inviting and well cared for. The price was reasonable and access to the hotel was easy from the highway. The breakfast had everything imaginable and the breakfast server was very conscientious about keeping the area clean and making sure the stations were well supplied.

Stopped by here on a road trip. Hotel was ok. The hotels all seem to be in clusters around the I40 highway you could here the trains and freeway traffic. Hotel was clean staff was friendly. Bed was soft and comfortable. Breakfast is the usual very plentiful and hot foods. Enough for road travelers. Check out in the morning the clerk was not as friendly as night check in.

I can't say enough great things about the Hickory Best Western! We had two children with us (our stopping point was Hickory) and it was a Thursday evening; we called it our adventure night as we were on the way to the mountains; however, it was getting late. When we finally arrived after midnight, the staff offered the children milk before bed and put us in a room near the Lobby for the children's convenience. Very nice! The room was nice and large for the four of us and the bathroom was perfect! Breakfast? Well, the children loved making their waffles! As I ate my waffle and fruit, they informed me they were going to get a doughnut, juice, sit and watch the news in the Lounging area! It was a beautiful area and the staff, ALL staff, was so nice!!! It was great staying there so the children didn't have to wake up at 4 or 5 in the morning for a weekend mountain trip. We'll be back for our Thursday night Adventure!

Booked online , had to wait in line 10 minutes to check in due to another customer having difficulty. The hotel staff was polite and professional while dealing with computer problems. Clean rooms and safe location. I would stay here again

Needed a place to stay while we passed through Hickory. We landed on the perfect spot with this Best Western. It is a great value! The rooms were very comfortable rooms. The breakfast was very delicious. We loved the waffle bar. I always prefer to stay at a Best Western. It is the best value for your money.

lot of noise from the interstate very near by, not good sleeping. maid tried to come in a locked door before I got out of bed. Front desk people were very nice. It was about AVERAGE.wasn't the worst but not the best

We have stayed at this property each year we visit Hickory . The staff is always wonderful and very helpful ! I have to give a shout out to Jered ! He was able to move things around to give us the first floor room we were assured of due to medical necessity !

I found the Best Western in Hickory, North Carolina convenient to where I was going in Hickory, it was easy to find and the outside appearance was very inviting. The room was perfect for our use and the complimentary breakfast was one of the best I have ever used when traveling.

The afternoon popcorn is a nice touch as well. This was a 2 night stay booked through one of the 3rd party sites. We checked in fairly late in the evening after a long day of driving and visiting with friends in the area. The gentleman at the desk was truly fantastic. He started up a conversation with me and made me feel right at home. That made me know right away this would be a great stay. One thing he threw out there that is good info for anyone booking through a 3rd party is that many times it automatically books a smoking room for some reason. He got us into a non-smoking room without a problem. In the future I would probably call soon after booking the room to confirm that the reservation is for non-smoking. As far as the room, it was your standard fare best western, although this is probably the cleanest one I've been in. The beds were comfy and the AC actually worked well! The only complaint I could come up with was the pitiful hot water pressure in the sink. In the grand scheme of things though, it wasn't that big of a deal. The pool area was clean and the water crystal-clear. The other members of my family said it was really cold, but hey it gets chilly at night in late September, so not terribly shocking. The breakfast area was awesome with a pretty big selection and an attendant who actually acknowledges guests and asks how their stay is going. Overall I would highly recommend this place to anyone looking for a nice place to stay at a good rate.

My wife and I recently had to make a last minute trip to NC to attend a funeral. I also wanted to go to the mountains since we live at the beach. We booked this last minute without knowing what we would arrive to. From the minute we arrived at the beautifully maintained property we were happy. Check in with front desk person Hayden was like talking to an old friend. I had an issue with my CC at check-in because I forgot to tell the bank I was going out of town, and they had blocked it quickly to make sure it was me using it. Hayden handled the situation professionlly without any embarrassment to me. He called the manager and the problem was quickly resolved. When we arrive at our room we were surprised at how clean and spotless it was. Plenty of room and they go out of their way to make sure the room is fully stocked with everything we could need. In the morning we went down to the "Continental " breakfast expecting pastry and coffee, but instead walked into a breakfast room with hot waffles, brand named biscuits and yogurts, pastries, coffee and tea bar, fresh fruit and juice that actually tasted like juice. The breakfast attendant was doing a terrific job, and a housekeeper headed out to start our day, took the time to welcome us and wish us a great day! Check-out was handled by "Cutie" quick and efficient. This is truly a "gem" placed between Charlotte and "Grandfather Mountain"! We will definately stay here again and I will recommend to everyone!

Very attractive, well maintained property. Beautiful lobby and breakfast area - very roomy. Nice room with fridge and microwave. Bathroom somewhat small. Breakfast good. Would stay again definitely. Reasonably priced.

We were SO pleased with our 3-night stay here, and I am very picky! Cindy who checked us in at 2am was darling. Maria was still bringing out food to the breakfast buffet 10 minutes before closing ; late-risers could still enjoy a delicious breakfast with all the choices!! This was so unlike many hotels where you show up the last half hour, and everything is picked over. This year we have been in hotels about once/month and this was the best breakfast buffet (variety and quality) all year (several steps above the average!) Thank you, Maria, for caring so much about your guests. Checkout was at noon rather than 11am. They had a beautiful pool and workout room. Even though the carpet was dated, it must get shampooed regularly (no bad smell.) In fact, the whole place was sparkling clean. Nice furniture, décor, and a very comfortable bed. All this and reasonably priced as well. It's quite obvious that this hotel has a great management team and that the employees take pride in caring for their guests in an excellent manner! My hat is off to you all! Thank you so much for a delightful stay. We will never consider another hotel when we make our visits to our son and his family.

This is a clean, well-maintained property. Unfortunately, I cannot tolerate being charged undisclosed, extra fees at check-in. I feel I've been taken advantage of, and certainly NOT like a valued customer of any kind. After booking our room online, I called the motel to request a first floor room & to notify them we were traveling with 2 small dogs. I was told everything as all set & that my requests would be met. At check-in, I was told I would be charged $40.00 in addition to the room rate because of the dogs. If it hadn't been so late in the day (we drove for over six hours), I would have shopped for another room. If you choose to book a room at this motel, BE SURE you ask about any additional charges. That information will not be given to you voluntarily. I'll choose to do my business with a more honorable business.

Clean,quiet, good location, lots of eateries close by, has a professional friendly staff, good breakfast with a great variety of food both hot and cold. Give this BW a 10+ The grounds were beautifully landscaped and pool area clean and pretty.

Good price, nice place. I like parking in front of my room and not having to ride the elevator every time I come and go. The room was up to date and very comfortable. Staff was very professional and offered good service.

Saw this one on trip advisor with great reviews and 8 rooms available at a good price. Showed up to a half empty parking lot and the front door locked. Front door clerk let me in and told me nothing was available. Maybe because it was 1:30 am? Gave 2 stars for benefit of the doubt.

Stayed for 7 nights, very helpful staff, could not do enough for us. breakfast was very good with lots of choice. coffee on tap most of the day. Lovely swimming pool that was never too busy, provided with pool towels whenever needed, saved a lot in our luggage allowance. Ability to have free internet and printing facilities was excellent. Would recomend this place.

Excellent location but not noisy from road traffic. Friendly and knowledgable staff. Lobby and breakfast area very clean and bright. Room was spotless, spacious bath and comfy beds with nice linens. Breakfast was above average. Overall Great stay!

Good facility, location, nice people. Been staying here for over 30 years. Keep up the good work and hospitality. Good value compared to others around you. Have a nice day!! Good proximity to the convention center.

stayed here on my way to Pisgah for hiking so I could stop at Lake James State Park. This was a great Best Western, no problems for my allergies, clean, pet free, smoke free( they do have pet friendly rooms for those lucky enough to be able to have a dog. staff was great. breakfast was really good. They had a bacon, egg and cheese biscuit that was so much better than the flopped over eggs you usually get. One tip. no elevator to the second floor, so if you have trouble with steps, stay on the first floor. I enjoyed the second floor. Staff was great.

Arrived late was met with desk clerk who was friendly, ask what we needed and went over and above to make things go easy for us. Can't stay anywhere else but at Best Western and this one was one of the best!

I highly recommend Best Western in Hickory, NC to anyone traveling in that area. It restored my faith in Best Western, as I have not had very good experiences in the last few visits in other cities. I was impressed with the staff, housekeeping, cleanliness of the outside, lobby, room, and the workers. Often, I have to call the desk repeatedly for something or to remind the staff that I did not get what was requested. Not during this stay!!!

I like to stay at Best Westerns because they are all different. With some chains, you can't tell where you are. Most BW's have a nice, local flavor. They also seem to have good towels & linens and excellent WiFi. Those are things I like. The BW Hickory was no exxception. Friendly, helpful staff with a warm greeting. Easy check-in. Large, clean room with microwave, refrig., coffee maker, etc. Air conditioner was quiet enough and kept the room at the desired temperature. All in all - a very nice stay.

We were passing through the area and spent the night at Best Western in Hickory. All the staff were amazing and so friendly. Their positive attitude made the stay so enjoyable. Our room was clean and the beds slept great. We would stay there again.

This is an old-fashioned BW with odd layout. Some inside corridors some outside. We had outside, but it was a covered breezeway and not exposed like some. Room was clean, comfortable, but a little dark. Very nice pool. Good breakfast. Great wi-fi. Staff very helpful, arrived early and they let us check in before noon! Good price, would definitely stay again.

Can't say enough positive about the Best Western in Hickory! From the minute we checked in until the morning we checked out we had nothing but a positive experience. We were greeted on arrival by Jonathon, a super friendly and pleasant young man. It's just what we needed after a 10 hour drive. Our room was ready and it took no time at all to get our keys. Our room was on ground level and faced the pool...PERFECT!! The room and bathroom were spotless and the air conditioning worked great (my daughter would say it worked too well!). There was free WiFi, a sanitized remote for the TV, lots of towels, pillows, good lighting, small fridge, microwave and coffee maker. The room rate included breakfast which is available in the main lobby from 6-10am. There was lots of fresh coffee, juice, fruit, cereal, breads, sweets, make your own waffles, egg dishes (omelets?) that could be microwaved, enough to have a good start to your day. Check out was quick and accurate. I'd definitely stay here again if I'm ever in Hickory again.

The hotel was very well maintained. The room was as expected. The internet was good. The breakfast had no cooked hot items. There were items that could be heated in the microwave. Otherwise the breakfast was well presented and acceptable.

Have not stayed at a BW in years but this one was nice. Helpful and friendly staff. Will try more BW's in the future. The room was very clean, had a couch, fridge and microwave. The bed was comfortable and breakfast was good.

everything was excellent, staff polite, helpfu. rooms were clean, fitness room was nicely set up-had extra water, towels, smelled fresh, had a pool. Having breakfast in the atrium was beautiful calming and comfortable, had plenty of seating.

This motel was very nice. It was clean. The staff was very kind and helpful. The AC worked very well which was great since it was 95 degrees during our stay. They offer free breakfast. The room was fully stocked with towels and soaps. The pool was clean and beautiful. I highly recommend this motel to anyone traveling to or through Hickory NC. There were many great restaurants within a mile or so from the facility.

Hotel appeared nice an was pleased until we awoke itching and heavily bitten an caught fleas off our bodies then upon questioning staff found out we had been placed in a pet friendly room without knowing it. I think a client should always be informed if they are staying in pet room. In their defense the room appeared well cleaned and fleas are hard to see but caution to any potential guests make sure you tell them you don't want a pet friendly room.

I had a good experience. Friendly staff. Clean and comfortable room. It was nice and quiet during my stay. It was very conveniently located to I-40. Plenty of restaurants. Walmart and shopping centers very close by.

We were happy with all aspects of this hotel. Price, amenities, bed comfort, room appearance. The pool was refreshing after climbing the mountains all day. Thank you so much for a great hotel Stay here with your family or for business.

This is a nice Hotel with courteous and helpful staff. It is clean and they provide a self-service breakfast with many options. For those in a rush, you always have the option of breakfast on the go. The room was neat and clean and the room service was excellent. As with most hotels the bed was very cosy. The only thing lacking is an elevator. So if you have your room on the upper floor and you have a lot of luggage then it is quite a bit of effort. Overall I was satisfied with my stay out here and I look forward to being here again.

This Best Western was very clean and quiet. The staff was very friendly and helpful. The breakfast and coffee was great! It is located in a good location to the highway and restaurants. I would highly recommend this hotel especially if you are traveling with your furr babies.

Had a very pleasant experience specially with Mr. Hayden professional service and accomadation. I strongly recommend best Western Hickory to friends and relatives. the breakfast needs to be improved including scrambled eggs and bacon, hashbrown

Love this Best Western. Economical. Does not have a full breakfast but does have waffles, fruit, toast, and frozen sandwiches. Close to the interstate and surrounding restaurants. Outdoor Pool. Extremely pleasant staff.

My daughter moved to the area June 9th. I found this hotel for $69 per night on trip advisor. The staff was super friendly, the room was clean, the beds were comfortable, & there was a variety of choices for breakfast. I have already booked another stay in July! I signed up for Best Western Rewards so I will earn $ toward my next stay in the Fall.

This hotel was fine okay everything was clean, the beds were fine, the breakfast was fine, the service was fine, the staff was fine but it was just that fine. I can not complain about everything being fine for under 100.00 per night but some how from the reviews I expected exceptional. This was an older hotel that had been renovated no odors, everything worked but I guess I was hoping for a little pampering. I would highly recommend this hotel for someone traveling with pets as they still had external entrances and although I was pet free on this trip having a door to the outside with your pet is as good as it gets. So to be fair if I was traveling with a pet I would have given the hotel a 4 instead of a 3.

Spacious, clean comfortable room. Bright, airy breakfast room with a variety of menu choices and mornbing newspaper. Courteous staff. Relaxing, outdoor pool open until 9 pm. Responsive lobby internet connection and printer. only problem encountered was getting treadmill in the fitness center to work properly.

We stayed in this same hotel location last year. I enjoyed the staff and the location both times. I like the breakfast location, it is very bright and enjoyable. The staff was very friendly and even gave us a curtsy call to see how are room was. We were placed in an older room and the décor could be updated, bur overall our stay was enjoyable and the staff was great!

What a nice quiet nighst rest. Although there is no elevator, we requested a quiet room and was put upstairs and was very happy. We didn't hear anything all night from the outside. They had the waffle you make for breakfast, but they also had fresh fruit and nuts for toppings. We will stay here again.

It was just average. Breakfast was not great. Microwaved food, cold cereal, waffles if you like them. Nothing to excited. The rooms need updating make sure you don't accidentally choose a smoking room. Otherwise cleaning service lady very friendly and front desk morning staff friendly.

We had planned to drive to Morganton to stay the night, but were tuckered out and ended up in Hickory. We typically stay at the Hampton inn, but were a little lost and ended up driving by this Best Western and giving it a try. The front desk staff were very friendly and courteous. They gave some good sight-seeing advice and helped us obtain milk for our toddler. The room itself was very clean and comfortable. I felt comfortable bathing my child in the bathtub without cleaning it out first myself (a first!) I had forgotten many essentials so used the hotel samples and found them to be very nice quality as well! The breakfast the next day stayed open until 9, giving us plenty of time to leisurely get up in the morning, and there was a great variety of make your own waffles, baked goods, breakfast sandwiches, fruit, yogurt, and cereal. Altogether a great experience and about $20-30 less than the rooms I typically stay in.

Most comfortable bed I have ever slept on. Ever!!! Very friendly staff and a very clean and neat hotel that was easy to access from the Interstate. Was nice to make my own waffle for breakfast. I would recommend this hotel to anyone!

This hotel was actually pretty nice. Rooms were spacious, clean, staff was friendly. There is a cracker barrel next door that makes breakfast eating super simple. There is plenty of parking as well here if you are pulling a trailer.

The first thing I loved was the casino style carpet just down the hall from the lobby. Rooms were quiet and comfortable, staff was very friendly and helpful. Breakfast is different in that most of the main dishes need microwaved, but the directions make each option the right temperature. The location is great, you can get to most of the shopping and restaurants in under 5 minutes.

I recently stayed at a Best Western in Hickory, NC while in the area on business. The hotel was very comfortable and offered all amenities (plus some) that I needed. I was treated very nicely and will consider BW for future travel.

Stop number 2 of the college tour. This hotel was very nice, conveniently located off the interstate and tons of places to eat or shop nearby. The staff was friendly, beds comfortable and rooms were quiet. Our room was not a suite, not sure that is an option here - but it was definitely adequate for the three of us. The beds were double, not queen - but comfy. The breakfast was typical continental free....so adequate but not awesome. They did have some fresh fruit which was nice. Blueberries and strawberries to put on cereal or waffles. This hotel was busy, which is a good sign!

If you love travelling with your pets, this is without a doubt the best place to stay. Great value for money and awesome staff We will defintely be staying with this group again in the near future. I love the fact that my pups even got doggie treats when we checked in

I had called to make reservations and in doing so, I told the operator that I was bringing my dog on this trip. She began telling me that they charge and extra $20, nonrefundable. I said it was fine, because I had no one to keep her. I informed them that she is a seven pound Maltese and she gets very nervous if she hears someone in the room beside us. To my surprise, they had put us on the end with no one in the room beside us. It was so very nice to stay with our baby girl with no barking at all. She quickly began to find her spot at the bottom of the bed and she was asleep before we were. I had even left her blanket on the bottom of the bed, called the hotel and they had it waiting on me at the front desk as we were still in the area. The was not our first time at this Best Western, as my Mom lives in the area, and it won't be our last. The staff are always so nice and friendly. I so enjoy staying here and it is 17 miles from my Mom.

I went by other trip advisor reviews. They failed me, also the rating is wrong. When you drive up, it doesnt appear to be the old kind of hotel that you have outside door rooms. There is no elevator. Rooms are far from front desk. The air conditioner went on and off like a jet plane, even when i had put it on constant fan. It did appear as clean as it could be.

Hotel was quiet, clean, smoke free, decent mattress (not fantastic, but perfectly respectable and not too firm, thank you), friendly staff and no surprises. All we were looking for in an stop over. The landscaping was mulched very nicely with paths - surprising for a hotel of this caliber and we could access our room directly from the lot which is always handy. The breakfast included the usual carb items and also waffles and was pleasantly surprised to find omelets in the fridge next to the yogurt ready to heat in microwave - thanks. Coffee was good. I would certainly stay here again and for the price point I would give it 5 stars though it is no luxury hotel by any means.

I have stayed at this hotel several times. Usually I stay for a period of one week or longer. The staff are friendly and very helpful. My room has always been clean and comfortable. Breakfast is good and if you need a snack or a bottle of water during the evening they provide these items at no extra charge. When visiting Hickory, NC, I would always choose to stay at this hotel.

The hotel is pet friendly which was one of the main reason for the visit. The outside is nothing outstanding but the landscape is well kept and very clean. The rooms are very nice. I was extremely surprised and very pleased. I would definitely recommend not to mention price is right.

Breakfast was MUCH better than most places: better variety, more attentive staff; actually a nice breakfast and not the usual fare. Room large and quiet; good value for the money; easy access off and on main roads

Very clean room, with modern bathroom and good television. The grounds were very nice. Breakfast was very nice also, with Greek yogurt and good add ins ( hubby didn't like the wrapped up Jimmy dean breakfast sandwiches)

Everyone was friendly and extremely helpful. The 2 young ladies at the desk went out of their way to get us info and directions. We were looking for something specific and they certainly exceeded our expectations. We have stayed at many BW's and never have encountered this type of service with every associate we encountered.

I have stayed at Best Western many times and have had good luck every time. Can't beat the free breakfast and coffee. Very nice staff always helpful with just about anything, Extra blankets and foam pillows in room as asked for. Great deal for the price. As simple as the coffee and breakfast free puts other hotels to shame. Very much appreciated. Will always look to stay with them over other brands.

Mixed facility with indoor rooms as well as outside motel style rooms. All well maintained, with carpets shampooed on a regular basis, as experienced by being awoken to them cleaning a neighboring room. While breakfast was not hot, a nice variety of prepackaged products were available for heating in the microwave. Plus there was a fruit salad, fresh cut strawberries, blueberries, a variety of yogurts (brands and types!), instant oatmeal and grits packets, regular and strawberry cream cheese, peanut butter, Nutella, butter, juices, coffee, tea,...I could go on In the evenings they offered a variety of fresh baked cookies or popcorn...and the milk and juice was available all day. :) When a light bulb blew in my room, Meghan immediately replaced it. This is typical of the service provided...all above and beyond expectations.

This was my first time ever staying at a Best Western. I found it to be the cleanest hotel ever. The rooms even had a clean scent. The beds were so comfortable and 12 o clock checkout was just what i needed.

Very convenient to I-40. Clean, nice room. Good continental breakfast. Staff was pleasant Good choice of restaurants nearby. We choose to try Umi sushi, a 15 minutes drive. Definitely a great experience

At first sight, I thought the hotel looked like a converted Motel. It was updated a bit and clean. It has no elevator that I saw so be prepared to walk up. The included breakfast had various cold items, a waffle maker and other items that needed to be microwaved. Not what I expected but ok. Staff was extremely nice and welcoming. The rooms were clean and updated. Beds were double and quite small.

Really nice facility and staff. The best thing about it is its location: right at the conference center, next door to the cafeteria, close to eateries and other places, easy to find and to get to. You can't ask for a nicer staff, and the place is clean and pretty. The room is a little cramped and the bathroom is tiny, but they loved my dog and I'll definitely stay there again.

The hotel is nice. Beds are comfortable. I found a couple pieces of hair in between the sheets which was gross. The breakfast wasn't all that great. They make the waffle batter to watery. The orange juice was nasty. The hotel is surrounded by tons of restaurants though.

Everything was clean, beds comfy and it was quiet. The staff was professional and helpful. Would stay there again, and would recommend for other travelers. Didn't eat breakfast there so can't speak to that.

Was a very good experience. I stay at many hotels and Best Western is one of the best hotels I've stayed at. Breakfast was very, very good. The employees were very, very pleasant and kind. They called my room right after I got in and wanted to insure everything was alright.

This is hotel was nice and clean. The young lady at the front desk was very helpful. We travel to North Carolina from New Jersey for a funeral in Catawba, North Carolina which is about a 20 minute ride from Hickory.

Great staff and best price,and next to the interstate and fine dining,and shopping,in a small town with everything to offer,I would stay and will start looking for more best western hotels from now on.

My family and i spent 3 nights at the Best Western, 2 weeks ago. We were pleasantly surprised by the cleanliness of the hotel and the room. The beds were comfortable and the room was nice. The staff was extremely accommodating, we will be staying with them again in April.

For value, cleanliness and great staff, this hotel is the best value in Hickory for business and leisure. I use this hotel for all my International business partners. All of them have had favorable comments on the hotel and the location as well. Keep up the good work BW of Hickory!!

I travel alot for work, and I can say that this hotel has luxery towels.....so great. Overall experience has been good. Room was clean, clean linens, appears that maybe there were some room upgrades as the bathroom was very nice. Love a full length mirror near lighting for clothing check and putting on makeup. Easy to find and lots of restaurants nearby. Hair dryer, microwave, and fridge in the room. Large flat screen tv complimented the two bed room. Stairs were well lighted and rooms open to the outside. Smoking room which I requested did not smell of smoke. Check in was a bit strange. No one at desk and when I gently called "hello", I was greeted by a voice in the back admonishing me for interrupting their taking of a reservation. So, waited quietly thereafter. She was not real friendly, but it could have been worse. Maid did a great job the first day, second day I found the toiletries just dumped on the counter.

We spent two nights at this Best Western in Hickory. What a pleasant surprise. This Best Western is well kept and clean. Our room was very nice and the bed was very comfy. We have passed through Hickory but never stayed so finding this BW was great for us. When we asked the desk for directions to a covered bridge they gave us an index card with the directions on it...what a great idea! The cards were helpful and saved a lot of time looking possibility in the wrong direction.

this best western met out needs perfectly, just needing a place to stay for one night. it was pleasant, clean, and the staff was polite and helpful. it was a little bit noisy, being beside I40, however, when the door is closed, the noise was not a problem. the breakfast was convenient and suitable. had good choices, including refrigerated items to be microwaved. we found the staff at check in and check out both very nice.

Very satisfied with my experience at this facility. The staff was very professional and courteous. I felt the value was acceptable and the location to the Hickory Metro Business Center was great. I would stay here again.

Several very positive things -- price, location, clean room, and a large spread for a "continental breakfast" (fresh fruit, yogurt, dry cereal plus oatmeal/grits, breakfast sandwiches to warm in microwave, waffles, breads/sweet breads, juices, etc.). We weren't so impressed with the initial service. No one was at the desk for check in. We waited for a long period of time and finally started calling "hello, hello?" Someone answered and SLOWLY made their way to the desk. We also had real trouble getting the heat to regulate. Although we kept lowering the thermostat (down to 59 degrees), we were sweltering and had difficulty sleeping. I believe the thermostat must have been right next to the window on a cold night . . . we finally turned the heat off completely at 2am and slept comfortably after that. The next morning, a shower was disappointing when the drain trickled and the tub filled with soapy water throughout the shower.

Love staying here. We have stayed here 7-8 times. Just a short weekend kind of place. Not too far from home, and great way to relax.Staff has always been super polite and helpful. Lots of shopping places and restaurants to choose from.

One night getaways can be the bomb... This location has plenty of good restaurants within walking distance of the Hotel..When we stayed there was not a lot of foot traffic.. which made check-in very easy.. This facility only has two floors...No elevator..hopefully you will not have a lot of luggage and stay multiple days...I usually prefer a high floor hotel.. I did not research well.. I found this out at check-in...

A very nicely appointed hotel in every way. The lobby and breakfast area were in glass enclosed area - beautiful to look at! Rooms were very comfortable and clean. Staff was very helpful and friendly. Will plan to stay here again when in the area.

very good place to stay, very good clean rooms,all amentities worked, staff has a great attitude and very helpful,good location to eateries and lenoir rhyne college, near the interstate i would recommend this place to stay

Recently stayed at Best Western Hickory NC, 2nd stay there this year. Room was impeccable, front desk staff very pleasant and highly professional. Check in was a breeze. Complementary continental breakfast provided, excellent selection of items. There is a fitness room on ground floor with modern workout equipment, weights etc, easy access using room key. We will continue staying at Best Western Hickory NC when our travels take us in that direction.

Marie front desk. Still greets you at the door. Has all amenities needed for a great stay. Plenty of parking. Great restaurant next door. Breakfast is presented better than n different than the original of other hotels. Will return.

I have nothing but wonderful comments to make about staying here. From check in to check out it was amazing. Everyone was super polite. My room was great and spacious. Breakfast seemed okay. I am unable to eat continental breakfasts because of the wheat/gluten. However they had breakfast sandwiches, bread, bagels, hard boiled eggs, yogurts, waffles, cereal, juice, etc. it was all neat and not messy. I would definitely stay here again because of their kindness. :)

Looking for a good place to stay in Hickory, North Carolina? Try the Best Western! Convenient, Clean, and a very friendly staff. Rooms were comfortable and a great value as compared to other local options.

My husband and I reviewed this hotel on Trip Advisor. The other reviewers must have stayed in a different hotel than we did. The part we stayed in was old and wasn't keep up as well as stated from other guests. There did seem to be a newer part to the hotel which might have been better. The noise from the highway was loud but the noise from the people cleaning the rooms rolling the laundry bins and trash cans sounded like planes landing. You could see light around the entire door. Breakfast was frozen eggs or breakfast burrito that you microwave, they did have fruit and waffles and cereal. My husband was quoted one price but we charged another. I asked about it and was told no that was the rate, but he had to go in before we checked out and remind them of the rate. It's not on our list to go back to.

This was THE BEST Best Western that I have ever stayed in!!!!! The rooms were very clean and orderly. Very professional and attentive front desk staff. Great amenities and location!!! The only problem I encountered was that my waffle would get stuck in the waffle iron. So in summation, this was THE BEST Best Western that I have ever stayed in and it made an awesome weekend trip even awesomer!!!

My husband and i stopped here on our way to the mountains for a weekend getaway. To my surprise, this hotel was nice and clean. I don't know why i thought other wise, but i did. The receptionist at the front desk was nice and polite. The hallway and staircase leading to our room was very clean, you could smell that the hotel was clean. Our room was the same nice and clean. I give this place a thumbs up two times. When me and my husband leave on another weekend getaway,Best Western would be my first choice pick of hotel. Btw if you are a AAA member ask for discount. Never hurts to ask.

This place was perfect. The rooms were immaculately clean. Comfortable beds. Great water pressure. The shower was great. No housekeeping waking you up in the morning. The location was very convenient.

This hotel is located well for business or pleasure, along side several other hotels. Outstanding value for the cost. I thought this was a new or newly renovated property and was totally surprised that it was an older (but very spacious and clean) hotel. Bathroom and bedroom were spacious and even the breakfast was far better than most. Definitely recommend! Propatroller

I love that this hotel was pet friendly and allowed our big dog to stay with no worries. They even gave our pets a treat for staying. Rooms were clean, bed was not as comfortably as i we would have preferred but overall it was good and we will be back.

We received outstanding service during our stay at the Best Western in Hickory. It is excellent value for money with a great breakfast, reliable internet service and is well located to all restaurants and the Lenoir Rhyne University. You will also receive a discount if your son/daughter is studying at Lenoir Rhyne University.

This was a nice hotel, room was very clean, bed slept great and inside and out was well attended to. We were pleasantly surprised upon arrival at the overall niceness of this hotel, location off the interstate was great and there was a lot of places close by to eat at. We would stay here again if in the area!

The staff was very friendly and helpful. The rooms were nice and clean. We were impressed with the breakfast. It had a good selection and plenty of room to sit and enjoy your morning. Constantly checking to make sure everything was well stocked. I will definately consider this hotel again if we are in the area.

Really outstanding customer service from Elisha who checked me in like an old friend. Comfortable, well-appointed room, nice working desk, quiet. I found the internet service spotty. Location is just off the interstate and quite close to both the convention center and Catawba Community College. Good hotel - I'm sure I'll stay here in the future.

Excellent location, service and comfort. Adjacent to Carrabbas Italian restaurant with both interior or exterior quarters. Even has the old style school Milk machine . Just a feel good place. Finally a safe feeling spot and best of all they accept you four legged pets for a reasonable fee.

Clean and nicely renovated hotel right off of I40 in Hickory NC. Very clean and room nicely decorated. Lots of restaurants in the area. Very good value compared to the other more highly rated motels in the area. Would most definitely will stay here again when in the area.

Comfortable clean rooms with plenty of space. Continental breakfast included, in nice bright breakfast room. Close to lots of restaurants and shopping, but also convenient for highway. Small gym which was well equipped.

Upon arriving to the hotel, my wife and I were impressed with not only the lobby and breakfast area but the open areas for you to sit and relax. Once we checked in and arrived to our room we were happy to see that it was very clean, the beds were very comfortable and the overall hotel was quite at bedtime! ;) Next time we need a room for the night and we are close to this hotel! Were there! P.S. I forgot to mention the breakfast! Good selection of everything a family would love in the morning. I left the lobby full.

Place was ok until we tried to go to sleep with heat on. It developed a big noise every time it cycled on. Too cold with it off. Also in morning when we tried to use shower, the shower deflector did not want to stay up. Be prepaired to get your hair wet and body cold when it falls back down before warming up!

After leaving the disaster of a motel called American Motel, we found this hotel. Very clean. Microwave, fridge, big TV. The TV button was in a fresh bag. The beds were comfy and the pillows were fluffy and soft! There were plenty of towels for my family of four. The staff was super friendly. I'm a foodie, so I pay attention to the food served. It was good. They had a good variety. Plenty of coffee served 24 hours! Bagels, SE biscuits, SE with pancakes instead of a biscuit, grits, waffles, cereal, fruit. They also give military discounts, which is sweet and respectful to my veteran husband. It was too cold for the pool, but it was clean and it was a beautiful area to sit at. My family enjoyed our stay here, and would most definitely stay again! My sweet kids left the staff a happy note. I hope it made them smile. They certainly made us happy with great accommodations.

This hotel is not motorcycle friendly. We were told that we were told allowed to leave our bike under the canopy and were threatened with having it towed even though it was only out there for a few moments while we went to our room to leave our bags. There was no sign and we would not told any different while we checked in. She was extremely rude about it and we will not be back at this hotel. Too bad since this hotel is extremely close to the Harley dealership.

No acknowledgement of my Best Western Rewards Diamond Elite status. Room was a rear outside room not convenient to the lobby, in an area of construction and provided a view of the portable toilet. Staff indifferent to my request for upgraded room. Later killed a bug in the room and next morning saw another live bug. Based on the the staff indifference to customer service and the insects in the room, I can not recommend this property.

I chose to stay at this property partly based on its claimed Trip Advisor rating. That was a mistake. Despite my Diamond rewards status, there was no acknowledgement of my brand loyalty, no room upgrade. Instead, my room was at the rear of the motel with a view of a portable toilet and far from the lobby. There was no effort to change rooms when the front desk person was made aware of my displeasure with the room. Later in the evening, my wife killed a bug in the room and , next morning, we saw another. Overall, I can not recommend this motel as being other than a below average property whose staff is unconcerned with customer service.

I was very pleased to walk into a room so clean and fresh smelling, and with all the amenities that make traveling more enjoyable. The front desk even called to see if we needed any thing and to ask if we were satisfied with our room. Breakfast was delicious with many items to choose from.

Motel is conveniently located off of I-40 and near major points points of interest in Hickory. Numerous restaurants nearby. Not the newest motel on the block, but still in great shape and pleasant surroundings. Great outdoor pool. Staff were extremely helpful and friendly

I came for 3 nights to attend a local writer's conference, and overall, I was quite pleased with Best Western Hickory. The front desk staff were friendly, courteous and helpful. My room was recently renovated and included a very comfortable king-size bed, a desk, microwave and mini-fridge, HDTV with HBO, and a spacious bathroom. Everything appeared clean and new. The free in-room internet was quite adequate and there is a "business center" off the lobby if you need a desktop or printer. Free breakfast was appreciated and included a make-our-own waffle station, fresh fruit and even eggs (hard-boiled only), but some items could have been better: the dispensed orange juice was quite sour, and the bagels and pastry were clearly packaged rather than freshly-baked. The lobby was inviting, but a few things like the fire doors could use a little touch-up. The hotel is very convenient - right of I-40 and just a short drive to town. (Warning: Hickory is a nice town with good restaurants, music and arts and an attractive town square, but the way the streets are numbered and named makes it confusing to get around.)

This hotel lives up to the BEST policy in the Best Western Hotel. The staff was remarkable and so very kind. The bed was just dreamy to sleep in. The hotel was spotless at all times. It was a very relaxing stay with family and friends:). Well done.

We were in the process of moving to Hickory and needed to find and then purchase a home. We tried many hotels in the area but this is by far the best value. Not only that the staff are caring, friendly and helpful. The room was very large, internet fast/secure, and it was handicapped accessible. Who could ask for more:-) (Ok, the fresh popcorn and/or cookies in the lobby were great too!)