Best Western Hermiston Inn,  Hermiston

4.5/5  - based on 177 guest reviews.
2255 S Highway 395, 97838-9466, Hermiston, United States - See map
+1 541 564 0202 +1 541 567 5512



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> Room 1

1 adult


Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Free parking
    Free parking
  • Heated pool
    Heated pool
  • Restaurant
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
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TripAdvisor Traveler Rating
based on 177 traveler reviews
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Welcome to the Best Western Hermiston Inn! Our location, right off of highway 395, makes our Hermiston hotel a favorite for road trippers and business travelers who want an easy commute. At the Best Western Hermiston Inn, we prioritize customer service. You'll feel right at home when staying with us. There's a 24-hour restaurant on site, but when it comes to the most important meal of the day, it's on us. Wake up to a daily free hot breakfast that includes piles of hot waffles, scrambled eggs, fresh pastries and fruits, a cereal and yogurt selection and our famous 100% Arabica coffee. Your Hermiston hotel is conveniently a short drive from the area's top attractions. The Pendleton Round Up, which takes place every summer, brings rodeo lovers to the region from around the country. Golf and fishing are popular sports, and there are plenty of opportunities near our Hermiston hotel to indulge. The Wild Horse Casino Resort is also nearby, and it's filled with your favorite games and slots. Our Hermiston hotel is surrounded by the beauty of Eastern Oregon, and we're a popular stopover point en route to Idaho or Washington State. We are located in the heart of Wine Country! There are many local wineries and breweries to experience. If you are coming for business or pleasure you will find our accommodations meet all your needs and more. As a branded hotel, our reputation precedes us. This Hermiston hotel has a friendly staff that works diligently to make your stay as comfortable as possible. Quality sheets, quiet rooms and ample parking are guaranteed when you stay with us. We're happy to provide recommendations on dining, activities and outdoor recreation to all guests. How can we make your stay even more special! Reserve your stay at the Best Western Hermiston Inn for a comfortable, relaxing trip.

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Room 1

Guest reviews

in partnership withtrip advisor img
based on 177 guest reviews
Certificate of Excellence
Business Business 49
Couples Couples 41
Family Family 61
Friends getaway Friends getaway 6
Solo travel Solo travel 9
Sleep Quality
Best Western Hermiston Inn,Hermiston
  • 5
    « Nice hotel »

    Hotel seems new and clean. It's not a great location outside the city a little, but the staff was great, internet was better than most, plenty of outlets, Keurig in room, overall a nice place to stay.

    « Easy access »

    This, more or less is the first place you come to in Hermiston when coming from Stanfield. They are in the process of remodeling, so all rooms are not available. The staff is very helpful and friendly. They have free cookies and coffee in the lobby. The breakfast selections are many and all are very good. There is a Denny's restaurant in the parking lot so all meals are handy.

    « Good way-point »

    This place was a good way-point between Boise and the Oregon coast. For our trips to the coast we like to leave in the afternoon so this is a good stopping point after a few hours of driving. As far as the establishment goes it is a nice, clean, (being remodeled - mostly done in July 2016) Best Western. There is an adjoining Denny's and they gave free drink vouchers for either wine or domestic draft, two / adult. It would be nice for places to realize micro-brews are domestic, but none the less we had fun doing a mini wine tasting. Breakfast was nice. They have heated, and what I thought were nicer than normal chaffing dishes.

    « Good Night's Sleep »

    The room was newly remodeled and spotlessly clean. The bed was comfy, with a touch of firmness. The staff was friendly and efficient. There is an exercise room on both floors. The included breakfast was heavy on the refined carbs; the coffee was surprisingly good. There is a restaurant across the parking lot.

    « One night stop over »

    One night stop over on October 6th. Usual Best Western, nothing startling, just offering reasonable accommodation at a decent price. Room was ok, usual sound transfer problems from other rooms, fast internet, excellent front desk (Josh checked us in and he was truly exceptional), reasonable parking, Good location next freeway. Offered discount coupons for Denny' s Restaurant next door. Bottom line, would stay there again.

    « A Pleasant Stay »

    We wanted to stay in a quite place and found this Best Western on the edge of town. It was quiet with a restaurant next door. The hotel staff were excellent and gave us coupons for a discount at the restaurant next door. Our room was clean, spacious and comfortable. We would definitely recommend this hotel to friends and will stay there again when in that area.

    « Nice place »

    We enjoyed our stay. Our room was huge! There. Was some remodeling going on but our stay was fine. The breakfast was better than most?? We would definitely stay here again. The staff was very friendly and check in /check out went smoothly.

    « Great place to stay for the Pendleton Roundup »

    We stayed here during the Round up which was only about 30 minutes away. It got us away from the crowds and noise and with the Denny's next door being open 24 hrs we were able to get dinner one night and a desert the next after a long day at the rodeo and Happy Canyon. Also, you get a 10% discount if you are staying at the hotel. The room was clean and quiet (we were on the other side from Denny's), the staff was very accommodating, and the breakfast was filling.

    « Great spot away from 'downtown'. »

    On 395 just South of town in a quiet area. Denny's is next door for a meal, or a quick 5 minute drive into town. Undergoing upgrades, but still excellent service and nice room. Ample parking. Will stay again when in the area.

    « Great Place »

    The staff was attentive, the breakfast was hot and good selection. The beds were comfortable and room was clean. The hotel was clean even as it is being remodeled. We enjoyed the pool and would have liked to have had a hot tub.

  • 5
    « Easy access »

    Nice quiet Hotel right on the freeway. Great room at end of hallway near back door for easy access for our service dog. Daily breakfast and great coffee. Staff was very friendly and the building was very clean. Lots of parking and right next door to a Denny's, the Hotel gave a free drink at Denny's for each client.

    « 25th Anniversary Plus »

    The staff really went out of their way to "pamper" us and help us celebrate our 25th anniversary. In addition our room was upgraded without additional cost and we were given several drink coupons to use.

    « Good night »

    We try to pick Best Western when we can because we can usually count on quality. When we checked in we were given goody bags of treats for being in rewards program. Staff was friendly and efficient. Room was set up well. Breakfast was good. They had some organic options and plenty of choices.

    « Best Choice In Hermiston »

    Staff was very helpful since we needed a little extra care. Everyone from the front desk to the breakfast room to the housekeeper was very cheerful and helpful. Our room was exceptionally clean, the complimentary breakfast was way above standard. Each table was clean and had a flower decoration. Made for a good start of our day. Talked to the women who was continually cleaning tables, counter, etc. and asked how long she had worked there. She said eleven years. Must be a good place to work to keep help that long. We recommend this Best Western as one of the Best!

    « Moscow BW »

    Hotel is undergoing renovation, but that doesn't affect the service. Staff is friendly and helpful. Room was nice and breakfast was good. Denny's shares the parking lot for lunch and maybe dinner according to your tastes.

    « Good stay in a cow town »

    I was on my way through and probably would not have stopped in the town but was tired Great front desk people and tons of good parking . Large super clean room . Soft water that makes you feel not clean when taking a shower Good pool no hot tub No food around except Denny's which was amazing good . The hotel gives you free drink tickets Would stay here again

    « Beautiful western motel »

    We enjoy our motorcycle travels a great deal. We most stay a Best Westerns because of the quality of the rooms and the Motel overall. It makes traveling much more enjoyable when you can trust the place you are planning on staying. Great rooms and good breakfast, and the staff was awesome.

    « Great Hotel! »

    This hotel was about 4 miles from I-84 but well worth the drive. It was clean, comfortable, and quiet. They also give you drink coupons for the Denny's lounge in the parking lot, which was really nice. The pool was clean and not overrun with kids; we had it to ourselves when we used it. The breakfast was good, and we will definitely be back. We stopped here on our trip from Washington to Oregon and Idaho and back.

    « Nice motel »

    Wife and I were in the area for the Pendleton Whisky Music Fest and all decent lodging in the town of Pendleton was booked. Hermiston is about 25 miles west of Pendleton so staying at the Best Western in that town was a good option. The motel is clean and kept up to date by the owners. Our king room was very nice. TV, refrigerator, air conditioner, coffee maker, etc were all in working order. The parking lot is shared with a nicer Denny's restaurant for easy access to quick dining options. We give this motel our highest rating and wouldn't hesitate to stay here again, or recommend the place to friends. I very much doubt there are many comparable lodging options in this scruffy eastern Oregon town!

    « Great Breakfast and nice place »

    We felt the Hermiston Best Western was an excellent choice for our stay to visit friends and relatives. The room was clean, roomy, and comfortable. The breakfast had many options, including several "healthy" choices that are often missing at motel breakfast bars.

  • 5
    « Late night stop »

    We went into Pendleton and could not find a room, took a chance off the beaton track and found the bestwestern, recently remodled with the smell of fresh carpet. Was well worth the stop. So if you find yourself trying to drive one more town and your close to Hermiston take the five minutes off the freeway and rely in Best Western.

    « Very poor hotel »

    This hotel was horrible. At first my reservation could not be found for over 10 minutes until the clerk realized that they were looking at the wrong date. The hotel first floor stunk like a smokers lounge. The bedding was horrible. It was scratchy and stale. The room was stale as well. The shower was dirty and had hair on the walls and in the tub. The shampoo, conditioner and body wash that was provided left a filmy feeling. The towels were scratchy and dingy. The breakfast area had only 5 tables with 4 chairs each - 20 people can sit. I would bet that there are more than 20 people in the hotel at any time. At least the internet worked.

    « The "Best" Best Western »

    We stayed at several BW hotels during our trip. This one was absolutely the BEST. The room was spacious and comfortable and very quiet. The Keurig was an added and unexpected touch. Food service was excellent, especially the complimentary breakfast. On the outside the building is a little plain, but the room and food service more than makes up for that. An excellent value!

    « Nice Property »

    Nice clean property. Staff very friendly - especially Eric. Really went out of his way to help us out. Breakfast good and plentiful. A couple things to keep in mind, there are no elevators here, so you need to carry luggage upstairs. Also, you might want to take your own conditioner.

    « Unexpectedly Nice »

    This is a very basic motel with a small lobby and no elevator (2 floors). It is not much to look at from the outside and almost appears pre-fab. That all changes when you get to your room. Also, Josh, the front desk agent we interacted with was efficient and friendly. He was more than willing to help with anything we needed. My room was large and would be called a suite anywhere else. It was decorated very tastefully by someone who knew what they were doing. I immediately noticed the way the scarf was placed diagonally on the bed - I found it very attractive. Our basic king had a sitting area with a sofa bed that was as large as the area the bed occupied. There were two large cabinets in the room. One held the TV and the other held only a lamp. They have the microwave on the vanity counter and I do wonder why they didn't place it on the other large cabinet (perhaps sufficient power wasn't available). The vanity counter is in the entry hallway, separate from the bathroom. The bathroom is nice and large and even includes a large wall mirror. I noticed there was no artwork on the walls and something over the sofabed might be a good addition. This microwave was very good - it was high wattage and great for making popcorn. There was also a large refrigerator with a stainless steel door. They have cookies in the evening. When we stayed there were two choices. They also offer a coupon for beer or wine at the Denny's next door. I appreciated the large, warm fresh baked cookies that appeared around 1800!! Everything was nice and clean in the room and the bed slept fine but the sheets were not as smooth as I prefer so that detracted a little bit from my overall comfort. Breakfast was decent - the coffee very weak but the OJ was good. The eggs were real and the sausage very, very good. I understand all the hot items are supplied by the Denny's next door as the hotel does not have a kitchen.

    « Hermiston Hidden Gem »

    The hotel is in the midst of remodeling and all the changes they have made so far are top notch. Room was comfortable, quiet, clean and had all amenities. A bonus- 10% off anything at the Denny's that shares the parking lot. The staff was respectful of other customers as well as enthusiastic about the remodel. Only difficulty is that Best Western changed their logo and it was hard to spot. Nothing the hotel can do about it, but just be on the lookout for the hotel and driveway.

    « You have to travel through town to get to the hotel »

    The price to value of the hotel is very good. We stayed the night for less one hundred dollars. The beds were soft, the room was quiet, it had a tub, and the movie selection was good. The room was reasonably new and the lighting was good

    « Convenient spot in between Glacier & Crater Lake National Parks »

    We had changed to this hotel from BW Kennewick, having travelled from Whitefish and wanting to get a little further down the road. The hotel has been there 15-odd years but due to ongoing refurbishment works, looks a lot newer than this. Breakfast was fine and the BW keycard allows you to get 10% off of the bill for the Denny's next door. The hotel was also good enough to give you free drinks vouchers in the same establishment which was welcome. We didn't use the pool as we arrived feeling a little tired after a 7 hour drive from Montana.

    « Stayed while traveling for business »

    Great place to stay. The staff is excellent. Denny's right next door. Its 5 miles from the interstate which is good for sleeping. I hate when I have to listen to traffic noise, hard to sleep. I would recommend if you would like a good night at a hotel this is it. Pool was nice to swim in. I travel a lot and this was a great experience. Thank you

    « Best Western-Hermiston, Oregon »

    When traveling, I always check for Best Western rooms first. The staff here were courteous and professional. The room was clean and the bed was delightfully comfortable. This is the first Best Western that I have stayed in where they have switched form individual soap/shampoo/body wash bottles to a pump unit mounted to the shower wall. There was dried soap drop residue from the unit and it struck me as unclean, unpleasant, and unwelcoming to use. I did not use it. I like going "green" but using a soap dispenser like that in a shower that is "public" is not appealing, particularly when spending a fair amount for a nice room. I hope this will not be the trend for Best Westerns.

  • 3
    « Good location at east end of Columbia River WA-OR border »

    Good location, ready to start/end a drive along the Columbia River between Washington and Oregon. Friendly staff, solid breakfast, discount at Denny's across from hotel entrance. Only problem was some traffic noise during the night from Denny's, as many trucks stop there, and our room was on that side of the hotel.

    « Poor front seat service »

    I called in today 4/26/16 at about 11:30am to book a room for this week. The lady at the front desk was rude and unhelpful she seemed as if I was a bother calling.. For that reason I just disconnected the call without booking. Very un professional and did not fulfill her duty as a front desk agent.

    « Heap good hotel for a stingy price. »

    The room was clean and modern, the front desk gave every perk possible, the bed was comfortable, the location was next to Denny's and a quiet highway, and everything worked well (TV, internet, microwave, frig, etc.). And to top it all off, it was cheaper than any other quality hotel around - stingy to my favor.

    « Highly Recommend it!!! »

    Great place to stay, I stay here once a week for work, they offer complimentary drinks and discount across the lot at Denny's, clean rooms, but the best part is the customer service every time, from housekeeper and from Collin and Cathy at the front desk, highly recommend it.

    « Swimming pool »

    new carpet in the hallways and a new foyer. I wanted to go swimming in their swimming pool. I got all ready and headed down to the pool. There was a childs birthday party going on poolside, so there were a bunch of kids in the pool, not enough seating and their was bunch of boxes along two of the walls.

    « Nice place. Free drinks and real, hot breakfast from Denny's »

    Hubby and I stopped here on our way to Seattle. It is kinda in the middle of nowhere, but it is certainly a jewel. The room was clean. The bed was soft. The linens were average. They have a keurig in the room. There were free cookies in the lobby..score for me!! Hubby wanted to get back on the road, but found out the Denny's next store was bringing over the hot breakfast of sausage, gravy, biscuits and eggs...score for him! They had bagels, nutella spread, cereal, and fruits too! The staff were very friendly as well. We were treated great! The clerk even gave us free drink tickets to the Denny's for beer or wine if we wanted to eat dinner there. Who knew Denny's served beer? There was even a shoeshine kit in the room! I would highly recommend staying here.

    « Nice place due to lack of acceptable options »

    Normally I wouldn't write a review of a Best Western because you know what you're going to get. And the Hermiston BW delivers. The only reason I write this review is because after seeing the other reviews and speaking with other business associates in town, this may very well be the best option. Most of the other hotels are flea bag joints that you wouldn't trust. The only down side is that the only close restaurant is the Denny's Diner that shares a parking lot. However, you are given two free drink vouchers per person/per night that you stay at BW. These drinks are good for a Coors, Bud Lite, or Miller Lite, I believe.

    « Best Western Hermiston Inn, Hermiston, OREGON »

    Newly remodeled rooms, lobby and hallways. Still some areas being worked on, but were not a distraction. Laundry facilities, that actually worked, in hotel are a plus. Restaurant next door is also a plus. Special rate,not advertised, for veterans - 35% less is rooms are available.

    « Always reliable and decent »

    I have stayed at this particular hotel for several nights over the past few years. They are currently remodeling, which is making it nicer. I did not have an issue before, but it does look more modern. Always friendly and helpful staff here. It is conveniently located in the same parking lot as a Denny's which is also reasonable. Excellent for a decent nights sleep on a work night.

    « Great Experience »

    This place was top notch. My family and I stayed at the Hermiston Best Western for a basketball tournament the weekend of November 14th and 15th. We booked a king suite room. Our room was clean and very large. My wife and 1 year old daughter slept on the king size bed. My 8 year old daughter slept on the couch cushions on the floor and I slept on the hide-a-bed couch.

  • 5
    « New Carpets and a Fresh Look »

    This is a good place to stay. We were attending the Holiday Hoops Classic Tournament so the hotel was filled with families and athletes. The pool was filled with kids having fun each evening. The breakfast was good. Fresh fruit, juice, yogurt, eggs, bacon, sausage, biscuits and gravy. Hearty food for all ages. The room was clean and the towels were big and fluffy. There were adequate electrical outlets for all the devices. Parking is a bit difficult due to the Denny's Restaurant next door which shares the space. The hotel gives vouchers for food and drinks at Denny's. NOTE - there is no elevator for the second and third floors.

    « None better in the area »

    Staff is great; rooms are clean and comfy. Breakfast at the hotel is excellent, well-presented. Restaurant is close-by for lunch or evening meals. Hotel is located close to the freeway for each access on/off. I highly recommend a stay at this hotel.


    The Hotel is nice but way too expensive. The rooms are average. For what they charge you would think they would have bigger TV's in the room and personal hygiene products for use. At check in I signed the charge sheet, but when I got home and checked the charge on my credit card it was $35 more then what I signed at the front counter. I'm a Truck Driver and stay at many Hotel's and this one is just too expensive for what it is. Its worth a few extra minutes to drive further to find a better value.


    I couldn't ask for anything more! A complete (complimentary) breakfast as awaiting me when I woke up. When I needed help to set the alarm clock, I got it and the person was cheery! The location is perfect for accessing any of the nearby communities. One can get a discount on meals at the Denny's next door by showing your room key.

    « Best Western Hermiston Oregon »

    Good value. Nice breakfast that went well beyond the usual Continental. Slept extremely well. No issues at all with service. Clean room. Quiet. Pool was closed for some reason and they were remodeling hallways but these things must be done sometime. Overall we were quite happy and would choose to stay there again.

    « Great place to stay! »

    We were pleasantly surprised at the breakfast selection and quality, as well as the friendly and courteous staff everywhere in the hotel. In spite of in-process remodeling, we were very satisfied with out stay and felt it was a great value.

    « Great place to stay on your way to where ever! »

    I never thought there was much of anything in Hermiston but watermelons, however I was wrong (not about the watermelons). It is a rather critical highway junction so there are far more hotels than I ever imagined. This particular Best Westerns was one of the most pleasant places I have stayed at in a crossroads area. We hadn't planned on staying there, but the fires were so horrible that we simply couldn't see any further. I was absolutely thrilled to get inside, peal off my soot and sweat stained clothes and get in a shower! Fortunately, it was a very nice shower with a tub as well. I have stayed at hotels at a lot of hwy crossroads, but this was really one of the best. The beds were very comfy, they had square pillows (?) but they weren't bad, it just felt funny, Wi Fi, a full breakfast and a Denny's right across the parking lot. They also had good military/VA rates. The towels were good quality and not over-used, the placement of the TV, bed, recliner, etc was just right and basically I would highly recommend it for a night and maybe more. Oh, one other thing, I had asked for a quiet room and the desk suggested the second floor, but the only access is stairs. If you have a lot to take in this may present a problem or if you can't manage stairs don't request a 2nd floor room. When we were there, they were also undergoing some upgrading renovations, but I never heard any noise from it.

    « Family time »

    There were renovations being done at the time of our stay, so not sure if this had to do with the odor of the room or not. The room was clean, I am glad that they were able to move us to another room that did smell better. The guest service was very helpful when we checked in, without having a reservation

    « Good clean average hotel »

    Is under some state of renovation had strong odor from construction materials. needs updating in rooms but was clean. Dennys next door that offers 10% discount to hotel guests. breakfast had average offerings but room has very little seating.ok for a one night stop.

    « Road Trip »

    You can't always simply rely on the have to keep the location in mind as well as the number of options that are available. The lobby and main floor area was under renovation (don't recall this being mentioned anywhere) so first impressions weren't that great. Hallways and staircases/stairwells showed many signs of wear so these renovations are definitely needed. Reception had great difficulty finding our reservation and then couldn't get it logged into their system correctly. This hotel does not have an elevator so be cautious if (1)you're packing a lot of luggage or (2) you have difficulty with stairs. Security was a concern as we noticed the outside door to the parking lot was broken and didn't lock correctly. We pointed this out to the office and it did appear to be fixed later in the evening however... Our room was spacious and comfortable and the bed was firm. To our surprise, and pleasure, the hotel had upgraded the coffee machine in this room to a Keurig single cup and this was a great upgrade...wish more hotels would do this. The bathroom was clean and functional. The included breakfast provided a good selection of hot and cold choices, with a Denny's next door to add to the selections available

  • 5
    « Great customer service! »

    Josh (front desk) was amazing. The internet was very slow and Josh kept resetting the modem. I was originally checked into room 126 but the carpet was still wet from being shampooed... Josh was very nice and immediately put me into room 130 and helped me move my items. It was 104 degrees outside but the indoor pool was very refreshing! The A/C in our room kept the temperature at a cool 69 degrees and we slept very well.


Getting to the hotel ...

All directions
·From: Interstate 84. Take Exit 188 and travel north about 4. 4 miles Best Western Hermiston Inn will be on the right side of the Highway. ·From: Interstate 82 Take Exit 1 take a left towards Hermiston on Highway 730 then turn right on Highway 395 travel though town about 8 miles Best Western Hermiston Inn will be on the left side of the Highway. ·From: Highway 730 Turn left on Diagonal Rd/OR-207 S turn left on Highway 395 travel three miles Best Western Hermiston Inn will be on the left side of the Highway.