Best Western Hotel Duxiana,  Helsingborg

4.0/5  - based on 275 guest reviews.
Bruksgatan 40, 252 24, Helsingborg, Sweden - See map
+46 42 132340 +46 42 132342

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> Room 1

1 adult

 

Hotel advantages

  • Safe deposit box
    Safe deposit box
  • Onsite laundry
    Onsite laundry
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SLEEP WELL IN HELSINGBORG! Comfortable beds - isn´t that the most important thing for you as a hotel guest? We believe so and have therefore started cooperation with the bed manufacturer DUX. This cooperation and our concept involve a focus on optimal bed comfort, maybe the highest in Sweden? As our guest, we want you to sleep well, so you can enjoy your stay in Helsingborg regardless if your purpose is business or pleasure. We have 73 rooms of different character and design. A large number of the rooms have recently been renovated and designed by DUX. We hope that the different character and design of the rooms will meet your needs and that you will sleep well at our Best Western® Hotel Duxiana!

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Room 1

Guest reviews


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based on 275 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
135
Verygood
 
93
Medium
 
33
Poor
 
8
Horrible
 
6
Business Business 91
Couples Couples 104
Family Family 27
Friends getaway Friends getaway 28
Solo travel Solo travel 18
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Best Western Hotel Duxiana,Helsingborg
  • 5
    « Friendly hotel with great service »

    We stayed for a 2 night business visit. Nice and comfortable rooms with a very warm feeling to it. Great mattresses and very quiet. Although in the center of town you couldn't hear anything during the night. Great breakfast setup with plenty of choices. Would return immediately for a next trip.

    5
    « Long weekend »

    This may be the best Best Western I have ever stayed in. The desk personnel were fantastic and the rooms were great. The single person rooms were a bit small, but worth the price. The breakfast was scrumptious and plentiful. It was clean, quiet, and comfortable. It is located near a great many restaurants and other things to do. There is parking and it is close to the train station and bus terminal. I recommend it very highly.

    5
    « 3 amazingly different rooms »

    We stay there for 6 days in 3 different rooms. This hotel is what Helsingborg is about, friendliness. All the staff including from the reception, dining and maintenance were all very warm and helpful. Hotel is very clean and well maintained. All three rooms were different in a good way. We must say this hotel was a right choice. It is located 5 minutes walk from central station and food and grocery are stone throw away.

    5
    « Lovely room in nice hotel in nice street »

    Friendly reception. Room was in annex across the road, which was beautifully modernized - room decor and fittings exceptionally good. Breakfast also excellent. Convenient location in quiet street and near station and old town.

    5
    « Very Good Hotel In An Excellent Location. »

    Stayed inThe Duxiana for three nights during our recent stay in Helsinborg. Everything was perfect, the room, bathroom facilities, the beds were very comfortable, and a good night sleep was guaranteed. Breakfast was extremely good, there was a comprehensive selection of both hot and cold foods, many being homemade, which was a nice touch, and very tasty. There were also gluten free options available. The staff were all very helpful, friendly and efficient, nothing was too much trouble. special mention and thank you to Susanne in breakfast and Elin on reception. We stayed in a room across the road to the main hotel, facing the inner courtyard. The room was very quiet.

    3
    « Clean and nice hotel »

    We booked a standard room and was upgraded to a superior room when we checked in. Smooth check-in and serviceminded staff. The room was nice and clean. The beds comfy but the pillows was too flat. We had a room on the other side of the street from the main building. We liked that this was a smaller hotel. The roomprice is a bit high. Due to the HX festival there was high music in the nearby park during the nights we stayed. Impossible to sleep and we had to wake up early since we were going to attend the football tournament, Eskilscup. The breakfast buffé was very good. I think it's very unproffesional of the the staff in the breakfast room to discuss a new employee and complain in front of the guests!

    4
    « Nice hotel with central location »

    Stayed at the hotel several times during the past years. It's a nice hotel, central location and close to all the local restaurants, coffee shops etc. Morning buffet is good and includes all that you need.

    5
    « Perfect for business trips »

    I have stayed here a lot of times and I have really enjoyed it. Service-minded, friendly and always smiling staff, good central location, vouchers for fitness & dinner, good breakfast, nice clean rooms.

    5
    « Really Good! »

    Clean, nice, large rooms and serviceminded staff. And a perfect and central location in Helsingborg. No great views or anything like that; but apart from that this i a good located hotel. I liked the design and interior in the rooms.

    5
    « Very clean and extremely serviceminded staff »

    I just visited the Best Western Hotel Duxiana, which is located on the main shopping street of Helsingborg. The receptionist welcomed me with a smile, and I got the check-in done in less than 3 minutes. Very professionally. The room was very clean, the bed is great and the pillows are outstanding - really the best I have tried so far - I slept like a baby :) My reservation was with breakfast included, and even though the breakfast buffet is not the biggest and widest - it includes everything you want in your morning routine - english breakfast, serials, breads, scrambled eggs, different kinds of juice and milk. No champagne though. :) If I should change something, it would be the quality of the toilet paper - but really, that is the only thing I can mention that is not just the way I like it.

  • 4
    « Exellent service »

    I have been in this place very many times. This place has EXELLENT service, nice breakfast, central location and good rooms. Room called Lady Roth is especially nice. Large room with balcony and nice view to the park.

    5
    « Good stay »

    The staff were very pleasant and helpful when asking a question. The breakfast was amazing and bed was comfortable. I would stay here again it's in a great location for the buses, trains, or if you want to go by water.

    5
    « excellent hotel »

    If you are looking for a small hotel, within waking distance from central Helsingborg or if you like the ferry to Denmark and Helsingör it is a place to look at. If you like friendly service from staff, it is the place. The breakfast has everything you need and a Little more.

    5
    « One of the best »

    I've been staying in this Hotel for more than 4 months, I always stay here in Serviced apartments. It's really clean, comfortable ..I always feel at home when I stay here! The apartments are fully equipped and if anything is missing the staff makes sure you get it. The Staff are always smiling ,very helpful , hospitable and flexible in every aspect. I would definitely recommend it to people I know.

    5
    « Delightful in every respect »

    We chose Hotel Duxiana because it's about a five-minute stroll from the train station and ideally situated for exploring town, as well as walking or bussing to visit the relatives we'd come to see about a mile away. We discovered the location was the least of several great reasons to stay here. Situated in a charming, classic building with interiors updated to stylish Scandinavian modernity, Hotel Duxiana is a gem. Room 17, which is located across the avenue from the main building, is probably one of the more luxurious options, and was exceptionally spacious. Befitting the "Duxiana' in the hotel's name, the bed ranked in the absolute top tier of comfort among any we've tried, anywhere in the world. The view of the park across the street was another relaxing advantage. During our four-night stay, we had a chance to try the breakfast buffet in the main building every morning. It offers scrambled eggs, waffles, and an extensive selection of delicious Scandinavian specialties. Having had more than our share of experience during our pleasure and business travels with buffets of excess in Las Vegas, we'd opt for Hotel Duxiana's enticing and healthy choices in a heartbeat. Last, but by no means least, every member of the Hotel Duxiana staff, from front desk to housekeeping, were warm and helpful. We experienced the kind of reception we're accustomed to at our favorite bed & breakfast on California's Monterey coast. And when you can find that at a conveniently located hotel in the heart of a city, you know you've arrived someplace special.

    4
    « room 9 »

    For 2 days I stayed in the Best Western Hotel Duxiana for a meeting in Helsingborg, With just a short walk form the central station the hotel is located very centraly and easy to reach when you come by train. I was allocated room number 9 which is a fantastic quirky room due to its lay out and location. It is the room above the entrance of the secondary building of the hotel and has a unique layout there are some stairs within the room so less suitable for disabled persons, it has a more-or-less seperate seating and sleeping area each with its own TV set but just one arched window so it is dusky even during the day. The doublebed and quilt are clean and soft and very comfortable, the bath room is spacious and clean. the room itself is airconditioned so on warm days, which it was at my stay, it can be cooled to your liking. which is good because opening the window allows a lot of streetnoise to come in. The breakfast is in a nice room in the the main building, there is plenty of choice of good and healthy foods and fresh fruits and presented very nicely, so it will suits everybody's taste, it did with mine. To conclude I must say I've never been in a out-of-the ordinary hotel room like this one, and if your traveling alone I recommend room 9 for your stay in this hotel in Helsingborg

    5
    « Helpful Staff and comfortable room »

    The Staff apart from Very Helpful were always smiling and that does make the Difference Room was comfortable and ensuite with both Jacuzzi Bath and a Walk in Shower Unlike a lot of Hotel TV plenty variety not just News on Loop and a variety of Languages catered, nicely placed for places of interest and plenty Restaurants to satisfy all tastes. The Bonus was a lot of Sunshine Free Wifi

    5
    « Best Western never fails »

    For service and quality. I made a mistake, booked the wrong day, I contacted best western and they change the reservation right on the spot. I was welcomed the day after. This hotel has a prime location, right in the centre, across the street from the main station and the ferry to Denmark. It actually takes you less to walk to the ferry than drive to it. Parking across the street. It has 2 builings, the old one on the south side and the new one on the north side. That is the one i was in, recently renovated, everything in it is new. Breakfast is great, the restaurant is also new and modern. I loved it.

    4
    « Nice hotel, excellent breakfast »

    We stayed one night for a stop over in our way to Norway. The staff was friendly. The room was nice and clean but it was quite small. The breakfast room was beautifully furnished and arranged. Choice and quality of the breakfast was excellent. We could not stop eating.

    3
    « Good hotel if you are used to a "lagom" mediocre Swedish standard of services »

    What we liked: really comfortable bed and pillows. Good internet-signal and speed. What we didn't like: Hot tube water in bathroom was lukewarm, felt max 33-35 degrees, I was FREEZING! There's only breakfast served, otherwise no food, how possible this was rated as 4-star deluxe hotel?!... Breakfast: lots of pork, salami, No sweets, no fresh bakery, good selection of cheese though. If you are not used to eat pork-pork sandwiches for breakfast it might be hard to find smth. Stuff try to be friendly but do not know even the rooms-location: we were given the keys and sent to another block just to come back later with our baggage to reception to find out that our room 310 was actually in that and not that one building... What a mess! Can't they learn the room-scheme...I mean reception , Front desk! The day of check-out I wanted to come back to the room just to double check that we did not leave /forgotten anything there. The doors were blocked already and keys deactivated, could get in even to the building. Jesus! It was 10:55 am ! So called materials. English brochures in the hotel are with terrible mistakes... smth like "if you allergic AGAINST birds feather'... Guests book at front desk (went thru it , was curious to read other guests nice comments) has few pages of pornographic nature sketches/drawings! Disgusting! Unbelievable. Personal, please, remove and destroy this book!!! so called "Guests Book" that you display proudly at the main Lobby.. What if a child sees it?! And, just wonder...have you never ever listed thru it to see what your guests are writing? On day of check-in it was 1 tea-basg and 1 nesscafe instant coffee bag on mini-bar. for TWO people. Never refilled in 3 days. Wow! It's so generous of Best Western.so many other small issues, like no extra pillow, shower without a door, so the floors are wet all the time..etc. Can recommend only for a solo traveler, on business, who needs a place to sleep. the only good thing about that hotel is a comfortable bed.

  • 5
    « Elegant, centrally located, clean, easy acess and parking »

    We were upgraded to a suite ("Lady Ruth"). Very nice and clean room, comfortable beds, nice veranda, etc. Hotel in general elegant and clean. Very good breakfast. Easy acess possible to unload luggage in front of the main entrance (even though it was in a walking-street, Access to the hotel by car is allowed). Secure parking in a garage only 20 meters away.

    5
    « Just awesome »

    Absolutely great place. Just around the corner of city center. Our room was on second building opposite the main entrance. Very seldom you can praise hotel beds, but here. .. wow. And breakfast looked simple but don`t let it fool you - infact you have a lot to choose from and everything is fresh, fresh, fresh and healthy. Unfortunately we stayed only one night but we will be back!!!

    5
    « Great breakfast »

    This hotel is well located - close to attractions, transport, cafes and restaurants. Staff are efficient and helpful. Unfortunately when we stayed there the weather was unseasonably warm so had the windows open which made it a bit noisy. Reception gave us a fan as rooms not air conditioned but do have central heating. Breakfast at this hotel is appealing, healthy, fresh and tasty. Worth staying at.

    4
    « Great location, nice hotel. Recommend. »

    Helsingborg is not very big so it's easy to get a good location, but I recommend this hotel. 5 min walk from train station. 5 min walk to the sea. Everything you need near by. It has an award winning breakfast buffet which is great. It was the first time I have seen avocado served at breakfast in 3 weeks of travelling around Scandinavia. Comfortable beds and a fantastic shower. Only issue is our room does not have air conditioning and it was 26C today. But the windows open to let the sea breeze in and they provide a fan.

    5
    « Very great! »

    this Best Western Hotel Duxiane is indeed a very comfortable and just excellent Hotel, the rooms are very relaxing, peaceful and the bathrooms are so wonderfully clean and really nice. The staff working here are all indeed very friendly as well.

    5
    « Great little hotel :) »

    Had a great stay in this hotel - I was able to check in very early, the room was warm, spacious and comfortable, with a spotless bathroom. TV with multiple channels including in English. Helpful and friendly staff, and a great choice at breakfast in the morning. Would definitely stay here if in Helsingborg again.

    5
    « It is a home from home... »

    I stay here all the time, so even though this review is for April 2016, consider it from about 2009.... over the years I have got to know the staff well and they are all lovely people, this is what makes the Dux a home from home. The staff could not be more helpful, courteous and polite. Over time the hotel has been continually updated. Most recently the rooms "over the road" have been refitted and decorated, very nice, fresh and clean... Also the card key system has been updated and it all works brilliantly. My favourite thing about the Dux (apart from the beds) is the breakfast, eat as you want and there is plenty of variety. Definitely the best part of the day; it set you up to feel great! The Dux is a Best Western and they offer a great loyalty programme as well. As for location, the Dux is a "stones throw" from the main railway, ferry and bus station, as well as being close to the centre and the shops. I could not praise the hotel enough.

    5
    « "Best" is an understatement...They are much better than that. »

    I have been staying with them for more than half a year now and I cannot think about moving to any other place in Helsingborg. They have literally spoilt me in every possible way by catering to every request I have made . They have taken hospitality to a whole new level. The friendliest staff I have ever come across. They have really made me feel at home, may be even more. Perfectly located at the heart of the city. If you ask me, Duxiana is the place to stay in Helsingborg. Cheers to all the nice people at Duxiana. You are amazing.

    4
    « Strange concept that seems to work. »

    Stayed for 2 nights begining Jan 2016, entrance on what appears to be a pedestrian street but does have access to the hotels garage parking. After checking in we were led back out to the street and around the corner to another building where our room was. Nice room with a good onsuit, flat screen tv and good quality beds, very quiet and a good nights sleep is almost guaranteed. Breakfast is really good and is inspired from TV chef Tina Nordström and is quite inovative with locally sourced produce and some really nice breads, a pleasure to eat here.

    3
    « Middleclass hotel »

    Good location in central Helsingborg. Close too restaurants and shopping. Rooms have new interior and has a modern typical hotel-look. Breakfast is ok but no sensation. A good hotell for a weekend or shorter stay. Good pricing for the standard. Ok and nothing bad but there are more fancy hotels.

  • 4
    « Good location »

    This hotel offer indoor parking. It is located very close to the ferrys and public transport to south Sweden and Denmark. You are on walking distance to the old part of the city with resturants etc. The rooms are quite simple but clean and functional.

    5
    « Long term stay in accomodation @ Duxiana »

    We stayed in Duxiana accomodation almost 3 weeks with my family (2 kids). Staying in appartment accomodation is a good fit for families - appartment accomodation is really big size, has laundry machine in the bathroom, 2 tolilets, fully equipped kitchen. Hotel personnel was always happy to help, adjusted cleaning timings based on our kid's schedule. All of the above made our stay comfortable. I can recommend staying in the appartments of Duxiana hotel for families coming for a longer stay in Helsingborg.

    1
    « Back on the street at 1 am! »

    It is unbelievable but we had to leave the hotel room and the hotel at 1 am because of our dog. Not because he was loud or anything - no because no one seemed to have noticed, that I mentioned the dog during booking and during a phone call with the hotel on the day of arrival. We were already in our room used the bathroom etc. when the woman at the desk - completely overstrained - said, we had to leave the hotel again. Mainly because it was the rule. Period! But honestly, they had to clean anyway, because the dog was already in the room! Fortunately we found another hotel - at least the lady took some responsibility and phoned to ask for a room for us.

    4
    « Best Hotel with Professional staff in Helsingborg »

    I'm regular to Helsingborg and have been staying here over last one year. Staying in Duxiana is an experience. Makes me feel home with the courteous staff. Hotel is just right for couple of week's business stay and well maintained apartments for longer duration stays. They serve quality breakfast in town. Highly recommend.

    5
    « Best hotel in Helsingborg »

    I have stayed at Best Western Duxiana for several weeks. The hotel is located in the very end of Helsingborgs major shopping street, so you do not find a hotel with a more central location. At the hotel, I am absolutely impressed of the level of service provided by each and every staff member. Additionally, rooms are in great shape, including everything you expect from a four star hotel. The breakfast is served in a calm atmosphere with a good selection of serials, bread, fruits, etc. Lastly, but extremely important to me, the speed of wifi in superb in all of the hotel at all times of the day. Can only give Best Western Hotel Duxiana my greatest recommendations.

 

Getting to the hotel ...

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·From: All directions. The Best Western® Hotel Duxiana is located in central Helsingborg, 150 meters from the south harbor.