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The nice room was spoiled by listening to our neighbor's TV as loud as if it were in our own room. This went on for hours. The walls did nothing to suppress the sounds from other rooms and from outside. We will not stay here again. We'll choose another place next time.
The 3 stars are for the manager and the woman training yesterday, they were good people working the front desk, nice and helpful, THAT IS THE ONLY REASON WHY I GAVE IT 3 STARS, without that service I go down to one. To start, the mattress very well may be the softest and most uncomfortable mattresses in the history of mattresses, Just awful. I paid because I was on a long motorcycle trip and needed to sleep, and the very thing to help me sleep was working against me, you guys need new mattresses. Second, SO it's not like I could get any sleep in the first place, but when I did get somewhat of a doze in, the car parked directly outside my room 110 had it's car alarm go off at 445AM. Again, not necessarily the hotels fault but maybe perhaps in the future we can maybe suggest hotel guests if they have a car alarm maybe park it slightly away from the rooms. 3rd, the showers don't work. When I told the guy at check out my shower didn't work, he was nice but said, "oh yes they do, we always get complaints about this, you just have to pull it out towards you" Well, if you guys always get complaints about this, why not be proactive and let people know, I mean, come on, I spent 200 dollars plus for a room I could not sleep or shower in??? I kinda was just thinking a little right now, what exactly did I pay for??? I left miserably tired and unshowered at 630AM. AGAIN, this is not about employees, they were good, trying, and helpful, this is an ownership, investment failure from the top. Perhaps at check in they could have been proactive and told me about the shower thing, but the trainie checked me in and she was trying her best, so I'm not gonna lay the blame on her. I don't know, for the amount of money I spent for a quick overnight, there is much better options in the area.
Older facilities, noisy hallways, noisy AC, hallways were trashy when we arrived. We were on the top floor and could still hear people walking around in the other rooms. One positive: room was clean. No outside area to gather with friends to share wine and stories. obviously traveling with friends - but check in offered no suggestions for enjoying our time at hotel. Price and required pre-payment led us to expect something much better. As part of our trip, we stayed and a much nicer hotel in Windsor for less- that's where we will be next time.
We were told when we called and from online info we would have access to the pool and hot tub at the hotel next door.When we arrived we were told that was not an option. Hotel could use a remodel. The elevator is old and dingy. Rooms on elevator side feel dark especially near elevator. No breakfast included. We waited so long for food at the restaurant next door that we left without eating. The location was the best feature and the actual room was fine. Comfortable and clean, but not modern or upscale.
The price was ridiculous but it was a popular weekend in Healdsburg. The grounds were a little tired but the lobby and room was very nice. The staff was friendly and very helpful. I'd pick a Best Western again.
We have stayed at this hotel numerous times and previously loved it. We expected it to be the same and thought we had reserved a room in the Tuscany section where we have previously stayed. Upon arrival, when questioned, we were informed that that section had been sold to HIlton and that all the amenities associated with that section were not available to us ( upscale room, zaccuzi, pool, breakfast, lounge. with fire pits..). The only upside was the Hilton had a free wine tasting we could take part in,
I arrived at 1430 hrs and was told to check into the room, which was ready, I would have to pay $40 extra or join the Best Western Club - what a scam. This hotel was $622 for 2 nights. No breakfast; they charge for parking and this hotel is not in a urban area - it's stand alone. The room was behind the stair well and so dark even with the lights on. At night there were shutters but closed the light from the walkway still entered the room. I didn't rate the service as I had no room service, my choice as the room was fine.
We have stayed at this location several times. It is a no frills solid choice for a budget conscience traveler. The location is close to wineries and town . The staff was very friendly. The rooms are a bit dated, but totally fine.
The management at this hotel is heartless. My daughter unexpectedly fell ill so we had to cancel our trip. Hotel refused to refund our money because we were outside of cancellation window. Absolutely absurd - like I preferred the pediatrician's office over wine country.
Dry Creek inn never disappoints. Front desk staff helpful and friendly. Housekeeping staff very helpful and friendly, also. They shipped an item I left behind, promptly! Looking forward to staying at this hotel again in the future.
I made a reservation here for the day after Christmas 2023, when I was going to be driving from the SF Bay area to my home in Washington state. My wife and I wanted to spend the night in Healdsburg to visit friends. I guaranteed it with a credit card, and accepted the cancellation policy requiring us to give notice 4 days before arrival date if we needed too cancel. On the 24th, our car developed what turned out to be a radiator leak. Since there was clearly no way we were going to be able to get it fixed by the 26th, I called the hotel and asked for an exception to the rule. They told me they would cancel the reservation, but they would still charge my credit card, because they did not allow exceptions to their 4-day rule, so we wound up paying for a room we did not sleep in. This seems pretty unreasonable to me, especially if they then re-rented the room to someone else. We will not be staying at this or other any other Best Western hotels again.
I stayed at the Dry Creek Inn for two nights (Friday and Saturday) in mid-December, and was very pleased with what I found. I was on the third floor in what was obviously a recently-renovated room. It was attractive, clean, quiet and comfortable - everything a mid-priced motel ought to be - with a great front-desk staff, too. If I'm back in the area, this will certainly be my go-to place to stay.
Other hotels in Healdsburg are far more expensive. Dry Creek in is reasonably priced. The ameniteis are pretty basic, but it is clean and convenient. If you book in advance, be sure to keep track of prices which might go down. If you call you can rebook for the better price.
Large, updated clean rooms. Comfortable beds. Easy parking. Great location. Good value for your money. The in room coffee was surprisingly good. Refrigerator in the room. One small elevator. Luggage carts readily available.
:I was surprised there was no breakfast included. Every other Best Western I ever stayed at has offered breakfast. Every other detail was as great as what you would expect at a Best Western plus this :Inn supports my local animal shelter
It's an adequate Best Western at Sonoma prices. If I'd paid $100/night I'd give it 4 stars. But for over $300? I get it. They can charge that much in that area. (FYI, I could have saved $100/night if I hadn't booked ahead. ) The sound proofing is lacking. All the doors are exterior. The cleaning product smell gave me a headache. The beds had a weird metallic squeak and the fridge made a very non-fridge thunk sound. It's one of those noisy a/c units on a wall thermostat, but the fan only setting made a really weird sound so it was either turn it off or have a/c cycling on and off all night. The bathroom counter is a good size, but it was hard to avoid getting water all over the place when you washed your face. There is no breakfast but at least a mini-Keurig in the room. That said, the staff was friendly. The beds were reasonably comfortable. We walked to Healdsburg plaza one night and it was about 20 minutes. The pool was small but decent.
The grounds, staff, and amenities exceeded my expectation for a 3-star hotel. Families - two pools! Normal-sized pool towels! Spacious rooms, friendly staff, and very well kept grounds. A great cafe across the street and a river walk within walking distance. We were using it as a stay over after a day at the river (Guerneville) and we are happy we did - it was a great value and easy to get to from San Francisco.
Room was quite nice. The hotel is currently being renovated and appears abandoned from the street. If you pursue it, you will find a very decent hotel and staff. Even the room we used had not yet been redone and was comfortable. I would look forward to the new rooms when ready.
The only good thing about this hotel is that it is in a very convenient location. The bad: 1) Upon getting into bed, I discovered a flea (tick?) on the linens. Pulled back all linens in fear it was bed bugs but didn't find any others. But still, gross. 2) Due to lack of insulation, I was kept awake most of the night by what sounded like a three-some in the room next door, and then again at o'dark thirty by Stompy McStomperson upstairs, continuing for over 2 hours. 3) The shower faucet didn't work, so I couldn't use either the shower or bath. When I complained they refunded me $40, which seemed... stingy. In the conversation, I learned that they'd recently "upgraded" all bathrooms with new faucets and that mine likely wasn't "adjusted correctly." Right.... All in all, if price is a consideration, this is likely your best option in Healdsburg. But expect more than a few unpleasant surprises if you are forced to stay here.
Rooms are decent. Bathroom and furniture amenities are a bit dated. Layout is not great. Too expensive for just a bedroom. Price continued to go up and no military, AAA, or AARP discounts (those prices were even higher).
No breakfast included at this Best Western. Could not get shower to turn on, another guest called to complain about same problem when I was checking out. No paperwork in room showing tv channels or location of ice (machine was in room on other side of hotel which required room card). When I checked in they didn't put my Best Western number for points on my reservation which I specifically requested. Found out when checking out and that nice person added it for me. Love Best Western but won't return to this location again.
Loud people in the hotel kept us up all night. Housekeeping knocked on the door at 9am and went down the hall doing the same to every room. Forget sleeping. Also the couch was not put together properly when we arrived. Rooms were very basic.
The Best Western has good staff, clean rooms, comfortable beds and is about 1 mile away from the Healdsburg square. It was much more affordable than the hotels in the Square. You also get access to the hot tub of the adjoining hotel (the Lodge). During our stay it also had hour long beeping from construction vehicle reversing noise, leaf blower noise, and such thin walls that I could hear the conversation next door and more from next door. The shower spigot was so tight I needed 2 hands to pull it out to open the water. Our friend broke hers pushing it back in. BW staff very responsive in dealing with it. Note: there is not much Lyft or Uber availability from the square to BW so be prepared to drive or walk.
My husband got COVID so I asked to refund my stay about 28 hours in advance. Hotels.com said I was okay to cancel until after the 26th and it was the 26th. Brian, the manager, showed zero empathy, and said that he “was not willing to refund” me. I was not only charged the rate of the stay, but also taxes and fees for a room I never stepped foot in. Brian was obviously much more interested in making BW $209 than creating repeat customers. Awful experience during a difficult time for my family.
Unfortunately checked in an immediately had to check out due to an emergency. Management (Brian) had horrible customer service and were not accommodating at all. Lost the entire night stay when I'm already in a tight budget. My family is in the hotel industry and I 100% know they can accommodate these types of situations. Do not recommend. They should not be in the hospitality industry.
I have stayed in this hotel previously and plan to return. While this hotel is 1 mile from Healdsburg square, there's a paved walking path making it convenient to walk into town (easy to Uber at night) Staying in town can be noisy and very expensive. This hotel is closer (not walking distance) to the Dry Creek wineries and offers a pool. There's no restaurant on-site, but a restaurant next door that serves breakfast and lunch.
Great for pet families! Very accommodating to our dog. Rooms were clean and neat but could use a lil revamping. The cost seems a bit high for a Best Western. Hot tub was nice. Free washer/dryer use for guests - nice perk!
I don't have time to write everything I did not like about this place. I'm done with Best Western. I've stayed at BW hotels for years, but they have all turned into dumps. They advertise a free breakfast; they send you to a restaurant next door and give you a 10% off coupon.
Choose another hotel in Healdsburg, especially if you're planning a wedding. We made a two-night reservation, and then cancelled three months in advance, but the hotel kept half of our deposit because it was a wedding event. Not a good experience for us, so beware.
In the heart of Healdsburg off the main downtown area was a comfortable, clean and friendly Best Western. Easy access to highways and affordable compares to most of the hotels in the area. Stayed in the Tuscany buildings - well appointed and perfect for a brief stay.
We had stayed at this hotel a couple of years ago and really enjoyed it. However they seem to have fallen apart since then (blaming it on Covid). Front desk people were poorly trained and unable to resolve a booking issue. a previously lovely breakfast buffet was nonexistent, coffee in lobby ran out.There are three pools and two hot tubs which are lovely.
room, great, bed really nice. Downtown with restaurants about 3 miles away. Also good. We ate at El Sombrero and split one of their SUPER burritos and bought a soft taco just in case it wasn't enough. It was, and we split the taco in the morning. Anyway, pleasant stay, close to the 101, and next to a gas station for quick fill ups. Downside... no breakfast, but a 10% discount at next door Adeles. I'd stay there again.
We like the hotel, it is close to downtown healdsburg and Dry Creek Vineyards. We would like to see them bring continental breakfast service back (pre-pandemic levels of service). The price is getting to be very high for this hotel and the level of services.
It was a last minute trip to the wine country and all our preferred options were booked. We were skeptical about booking this at first but turned out to be a great stay!. Newly remodeled, clean, comfortable and modern rooms in our building (Tuscan?). Best bathrooms of all hotels on this trip with dual vanity, comfort height toilet and XL shower. Easy check-in/out and great location close to everything. We had a courtyard view room on the first floor. There is some construction going on so if you want to sleep in this may not ben your place at the moment, but did not bother us at all.
This was the first time we stayed at the Best Western in Healdsburg. The hotel is close, but not too close, to Hwy 101. Our 3rd floor room was very clean and quiet. The bed was extremely comfortable. The air conditioner was actually quiet and didn't make a loud clunking noise when it cycled on-and-off. I'll definitely stay there again.
We stayed here because BW allowed dogs to stay. Although we paid an extra fee each inch for her, there were no pet amenities. There was no daily housekeeping because of staff shortages. It was nice to have a jacuzzi which my husband used.
We couldn't use the breakfast, because they're was no breakfast. The website said there "might" be breakfast. So, that was disappointing. Our first room had ants, our second had a loud ice maker out front. Broken coffee pot in room. No microwave in any room. Rude older lady at check in. Couldn't/ wouldn't link our rewards card. "Hot" tub not hot. Pools with dirty/sandy bottoms. Great location, fine rooms for the price, but will likely look elsewhere next time
Paid for king room with balcony overlooking pool. Room provided overlooked parking lot, dumpsters, didn't have a balcony. No pre-checkin email provided, no mobile key on app, and a/c took hours to cool room. I was simply told they ran out of room type I paid for and changed type. No discount in price offered either.
Truly the worst BW expeireince I have ever had. Outdated, dirty room and overpriced. If we were paying $99/night I woudlve expected what we got. Read the other poor reviews of this place, they nail it on the head.
This hotel was recommended to us by someone who had stayed there many times before the pandemic. I don't know if things changed that much or if our standards are just somewhat different, but we were not nearly as enthusiastic. First, the positives. The place is well laid-out, giving the feel of a hacienda. There is sufficient parking close to the rooms. The beds are comfortable, the air conditioning superior. They have really figured out how to keep the bright sun out of the room, using both shutters (that actually close all the way) and black-out shades. Since light coming into the room is one of the things we frequently complain about, we appreciated this accomplishment. It also had sufficient horizontal surfaces and computer charging stations, and a clock. It was the design and features of the room that were particularly disappointing. There was a desk that seemed perfect for a laptop – it was where most of the computer plugs were. Next to the desk was a chest of drawers. Next to the chest was the TV. Unfortunately, the chest of drawers was so high that we couldn't see the TV from the desk. That poor design left us scratching our heads – didn't they have “regular” people test the room when the place was first built? The king-sized bed had nightstands on both sides. But only one of them had a lamp. When I requested a second lamp for “my” side of the bed,” I was told, “Sorry, just one lamp per room.” Really? Again, didn't they test out the room with two guests? There was lighting in the bathroom, but the door that closed off that area had a glass pane, which meant the light came through into the main room. So, when I wanted to make coffee while my husband was still asleep, I had to do it in the dark. We were also disappointed in the soundproofing; we could hear virtually everything through the (locked) door in the connecting room beside ours. We knew in advance that we would not get maid service and that the hotel no longer offers breakfast, but we were disappointed that there wasn't even coffee in the lobby. (This has changed since our stay.) The Dry Creek Inn was fine for the couple of nights we were there, but we probably wouldn't return.
Stayed in a 1-bedroom suite, room 236 aka wine country suite. This suite was recently updated with tasteful farmhouse decor. Unfortunately, the room was already showing signs of wear. For example, the light colored sofa and chairs had stains and were in need of deep cleaning. Some slats on the plantation blinds were also off track, one of the posts on the four poster bed was wobbly, and I couldn't get the fan in the bathroom to work. This is a motor lodge, with most rooms facing parking. Ours overlooked the two swimming pools. However, because this facility is close to Highway 101 and a major street, you should expect to hear ambient street noise. In addition, the walls didn't seem very well insulated, and it was easy to hear people walking along exterior corridors or up nearby staircases. I found this two room suite to be spacious and comfortable. However, at nearly $330 per night, I'd say the value was just OK. FYI, although there is a full sink, microwave, and mini refrigerator in the room, there are no utensils, paper products, dish soap, Dishes, etc of any kind. So if you plan on having people over during your visit or want to have a snack in the room, bring your own dining amenities. Friends stayed in a basic room during the same time. They indicated it was rather noisy, although they stayed on the first floor, which is probably the worst choice in terms of noise.
The room seem clean enough but is dark and dreary. The plumbling seem old, worn and not working well. Almost have to pull the knob off the wall to get the shower going. Did not get maid service for the two nights we stayed. Front desk staff not welcoming and always seem to be in a bad mood. No breakfast served. Paid way too much for the quality of the hotel. Nor worth it.
Hotel was very clean, updated and offered many amenities. It was very convenient to wineries as well as downtown, shopping, and coffee. The staff was very kind and responsive. Additionally the rooms are very quiet and even with July 4th fireworks, there was minimal noise.
We stayed here in a pinch because the other place we booked was not available, so I was grateful we were able to get a room here. The staff was extremely friendly, which was positive. Our room was on the first floor. There is no carpet and it seemed like the room hadn't been mopped in a while. We were constantly kicking up dirt and dust. There were ants EVERYWHERE and we could not figure out where they were coming from! Unfortunately the hotel was booked so we were not able to change rooms. The lesson here is to make sure to PLAN AHEAD when heading to this town. There are limited places to stay and this is one of the more popular ones because it is one of the largest.
We had a king bed room with a balcony. Although the balcony was a nice touch, it overlooked the road adjacent to the hotel. The room had several issues, first the wall control for the heater was not working properly and would not turn off and continued to blast throughout the night. There were odd shutters separating the bathroom from the bedroom, somewhat diminishing privacy in the bathroom. The bathroom was very dark. Although the bathroom had a large tub, the shower stall was very small. The refrigerator was ridiculously small. There was no microwave. No breakfast was included. The plugs on the night stand lights were unusable. The outlet was located too low at the bottom of the lamp base, so that nothing could plug in since there was not enough clearance between the bottom of the outlet and the top of the table. The hotel staff appears to be a bit indifferent to certain details. For instance there was less that 1/2 roll of toilet paper in the room when we arrived and the Kleenex box was nearly empty. The garbage can liners were stretched tight across the top of the cans so that initially nothing can be tossed in them. The clock was not set to the correct time. The TV controller did not work well, likely needing batteries. If you request a late checkout in the morning (12 instead of 11), you need to have your key changed to get back into your room in the last hour. It did have good internet speed with 76.6 Mbps download, 14.5 Mbps upload, and 9 ms latency.
the room was quite clean and comfortable. I chose to stay here over other hotels in the area because the pool and the hot tub looked great. to my great misfortune the hot tub was VERY dirty. when i stepped in i literally couldn't see my feet the water was so cloudy. the bottom was gritty and sandy. and the water wasn't even hot. the staff at the front desk was less than helpful. the tap water in the room was so heavily chlorinated it was undrinkable and there was no filtered water available on site. i expected much more out of a highly rated and expensive hotel.
The quality of the room does not equate to the room rate. Then the throw on a per night resort fee! The television was broken and they didn't fix or replace it. The shower soaked the floor outside the shower. The bathroom layout is horrendous.
Great place and location. Close to Wineries. Walkable to restaurant and coffee. Short drive to down town. A shuttle service would be even better! You should think about that. Front desk staff and all staff were very helpful and friendly.
This is the second visit to this location and it was just as enjoyable as the first time. Love the contemporary room decor. The team at the front desk were very nice and professional. Will look to book here again on our next trip to the area.
Upon arrival in room 134, we discovered a big puddle of water under the desk. TV didn't work. Maintenance fixed it the next day. One of the shutters didn't close all the way. Heater & A/C unit sounded like a 747 jet. Door safety latch was about to fall off. Toilet seat came off. Towel bar was loose. Big mold patch under sink inside vanity. Mold around outside of shower pan. Tile grout in bathroom was dark but upper edges was light colored. Very low water pressure at hot water faucet that never got hot. This was basically the worst hotel room we've ever stayed in and most certainly will not return to.
We loved the convenient location but were disappointed that the BW Dry Creek Inn stopped providing breakfast. The room was large but in need of update. We had hoped to take advantage of the pool but the weather failed to cooperate. Luckily, the restaurant next door, Adele's, saved the day for us.
Stayed 2 nights and beautiful accommodations in a perfect location. We requested a quiet room and our request was perfect. We went up to our winery to pick up our club wines and we were in walking distance to a great coffee/breakfast place. We were close enough to downtown but not near traffic or noise
Often heard of the Dry Creek Inn as an alternative to some of the pricier lodging in the area, so finally decided to try it. Rooms weren't cheap ($200-300 a night) when we stayed, but certainly were a better value than some of the others in town. Decided to give it a go, given it had a pool as well and we brought the kids. Well, folks, you do get what you pay for. I thought it might be a step-up from your typical Best Western / motel style lodging, but it was not. Bed had some staining, bathroom was very small and basic, there was a weird peephole looking thing in the vent of the shower, and the hall corridor was very loud next to the bed. The pool was ice cold, although the hot tub was nice (had some leaves, but to be expected). While location is downtown in Healdsburg, it's still quite a walk to most of the shops and central square, so ended up driving anyway most times. Did not even know there was a free breakfast - we weren't offered it when we checked out and nothing was displayed. Given what this place often charges on holiday weekends, it didn't really seem like a value either. YMMV
I am not a big reviewer (just joined TripAdvisor to leave this review) and I hate leaving bad reviews anywhere. We all have bad days, so I try to not to hold businesses to the standard of constant perfection. That all being said, I was EXTREMELY disappointed by the Dry Creek Inn and would warn anybody looking to book at that site to close their app or browser and choose something else instead. I was scheduled to stay at Dry Creek Inn in April for an event nearby. Unfortunately someone in our travel party tested positive with COVID so we decided not to come even though the rest of us were negative, we didn't want to contribute to additional spread and bring the potential of risk to more people at the hotel - especially if they had any immunocompromised staff or guests. Every part of the trip was understanding and more than accommodating (travel, other lodging, the event itself) EXCEPT the Dry Creek Inn. They insisted on charging us for the first of two nights and refused to cancel the reservation. I thought to myself... hmm.. maybe they are sold out and our reservation was holding them from booking that room, so they are looking to recoup the costs. As someone who works in business, I could definitely understand that. Went and checked online... plenty of vacancy and at rates lower than my initial reservation. In essence the refusal to cancel our reservation was solely so they could collect a cancellation fee. Nothing else. Surely this couldn't be the Best Western policy so I called corporate. They were shocked and offered to speak to the general manager and see if they could work something out. Nope, the local manager, Erik N., wouldn't budge. When I spoke on the phone with him, he didn't care if we showed or not, and showed little care if we had COVID or not -- in short, he said both of those things weren't his problem. Given that sometimes people have bad days I followed up with Erik N. (Dry Creek Inn general manager and decision maker) on two separate occasions via email only to have him ignore my emails. Given this is the way this property is run, and the lack of flexibility as well as the absolute lack of concern for the safety of guests, I would advise all to steer clear of this property as a whole and check other hotels, airbnb's, and vrbo's in the area instead which can be found for cheaper rates and folks who actually care about their guests.
Overall i gave this only a average rating because they are not serving the normal breakfast. In fact there was no breakfast. The exercise room was closed and the rooms do not have smart tvs so the selection of movies is limited. Also I feel the daily pet fee is excessive.
Great family hotel in Healdsburg at a great price. Looking for a family or couples getaway to Sonoma wine country then the Dry Creek Inn in Healdsburg is a great choice. Two pools, great location, friendly service and comfortable rooms. What more could you ask for?
I stayed here last Dec and was looking forward to returning. However this stay was much different. The grounds were not kept and cigarettes were everywhere. I could not believe the employees abandoned the hotel and it was left unattended and unlocked for over 40 minutes. Clearly a mistake but why did the prior employee not lock up for everyone's safety? And the room door lock was busted. Not safe.
Been coming here for years. Rooms are clean, nicely appointed. Comfy beds with duvets. If you can't find the fridge it's probably in the bathroom cabinet! Lol. Nice pool areas. Big Johns is walking distance, has great take away meals.
Rooms were absolutely filthy, carpets stained and crusty. Very rude office staff. Sauna, gym and breakfast closed. If you stay more than one night you get no new towels, no clean sheets. They don't clean your room until you check out. One entire wing of hotel is used to house Covid patients, but hotel does not disclose this. Don't walk away from this place, RUN!!!
We stayed for one night while visiting The Geysers geothermal field for some geology exploration. I highly recommend this place. It is great value, with a wonderful heated pool, exercise room (closed due to COVID), and hot tub. There are two buildings, a higher-end Tuscan suite building and a building that is more conventional. The place is dog friendly and the dog loved the free doggie-fun bag with a toy, treats, etc. It is a very convenient location. The restaurant was good. We had salmon and it was cooked just right! Super friendly staff all around. Mike
In the first place, I'm never comfortable staying in sketchy neighborhoods, even if the hotel is nice, This one is NOT in a sketchy neighborhood. It's in a business district with a number of car dealers and some car repair type places etc. If you're looking of Gucci or Prada in the promenade, look elsewhere. This is a basic, "old style" motel...but a really good one! I was met immediately by a friendly and helpful front desk attendant. It's a very tidy, well maintained property.. Everything was very clean. The king bed and pillows were comfortable...and I'm pretty picky. It was mostly peaceful and quiet….although not soundproof. I had no problem with noisy neighbors or hearing doors slamming but could hear some traffic sounds…which doesn't bother me... but I like "white noise" so I play babbling brook or tropical rain or ocean wave kind of things at night. (And serendipitously the alarm clock here provided some nice sound options like that, as well as a ⅛" adapter so you can plug in any phone or device with a standard headphone jack. The room had a nice large flat screen TV. Tasteful wall art... not the typical cheesy stuff. Dark walnut frames, white matting and old time b/w photos on beige walls looked nice. New paint. Walls and ceilings look like new. No scuff marks on walls or even on base boards. Hence, looking well maintained and nicely refurbished, Floors and carpets were clean and not even worn looking. Heating/cooling unit worked well and was not distracting like how some can be loud and rattly. Mini fridge, microwave, blow dryer, iron and ironing board. Yes there is in-room coffee! Complimentary bottled water in room! Available electrical receptacles! (Don't you just hate having to crawl under the bed or move heavy furniture or unplug a lamp so you can plug in your charger? Or have to carry a multiple receptacle adapter?) Lamp on nightstand had two built in receptacles and a USB port on the base. Entirely adequate table and two upholstered chairs. Nice dark window curtains. All amenities...bath soap, facial soap, lotion, shampoo, conditioner. And the desk provides other things if you need them… toothpaste, razor, etc. Another very nice feature is the overhead heater in the bathroom for when you get out of the shower or bathtub. (The toilet and tub are in a separated room with a door. The sink/vanity and coat closet outside of that. ) Most of the rooms are the "old style" drive-up rooms with external doors. Literally two or three steps from car to room. Great for loading and unloading luggage or when you have to go back to the car to get something (which according to Murphy's law, always occurs when you're in a 12th floor room on the far end of a hotel and your car is in a parking garage a block away. ) Really nice when coming and going a lot. Small Café right on site...right outside my door in fact! (I didn't go in but it looked nice.) It's not a luxury resort and not intended to be. But for a basic motel I thought it was about as good as it gets. Plus, it's one of the lower cost places in town. So, all in all it was a fairly ordinary motel room but they've ensured that it's about as nice and as well maintained and as well equipped as an ordinary room can be. I will definitely stay here again and recommend it to family and friends.
Stayed for four nights here in the northern end of Healdsburg. Room was large and comfortable with two queen beds and a bath/shower combination. The Siena building was not open when we visited so we stayed in the main building. Very clean when we arrived, but no maid service during the stay. They will exchange towels, deliver coffee, etc. on request. No microwave in room, but Keurig coffee maker and refrigerator. No breakfast at this time, not even bagged breakfast. A bit noisy in room when loud family moved in next door. Also some traffic noise. Three stories with elevator. Guest laundry. Convenient to downtown Healdsburg and northern wine regions.
We have stayed at the Dry Creek Inn several times over the years and find it a relaxing and pleasant place to spend the night. I thoroughly enjoyed using the pool and hot tub plus there is a paved hiking trail nearby that takes you to downtown Healdsburg which is a very nice walk. Our room was clean and the bed was comfortable making for a very positive experience.
Very basic amenities, two beds, shower and tv. Only 2 towels stocked in the room, tv with a broken spot centrally and no extra blanket/pillows. $30/nt pet charge. Underwhelmed by the cleanliness, there were stains on the carpet, bathroom curtain rod was bent and towel bar also broken. I was hoping for microwave (not a listed amenity, my fault for not checking) although I had hoped for silverware, extra glasses, and possibly a wine opener in wine country. No luck! Was there a bed, locked door and reasonable security. Yes. Would I stay again? Probably not. Would look for a better stocked, cleaner and nicer spot closer to the plaza.
Rooms are basic BW style in Siena Bldg. Usual BW amenities not available - no breakfast, water/amenity for BW rewards members. No hair dryer in room. Older building so expect noise from outside and surrounding rooms. Ask for room away from Grove street as there is a lot of traffic on it early morning. Pet fee for Siena bldg is $30; also high for BW's. Good value price for the area though. Can pay up for newer room in Toscana building. Pet fee there is $50.
I travel with my roommate, who is wheelchair bound. Accessible accomodations are a must. Dry Creek Inn did not disappoint. I nicely appointed room, the bathroom had a beautiful roll-in shower and the room was large enough to accommodate two beds, a dresser, desk, extra chair and bed stand. That was all excellent. The was a downside, however....a bed on a platform. It's hard to get onto these beds if you don't have full use of your legs. Once on the bed, my housemate struggled to get far enough onto the bed to cover himself well, as the mattress was so soft....using the mattress as leverage by pushing with his arms was nearly impossible. The room also had carpeting...not easy for wheelchair users. Overall, a good accomodation, just not perfect for us. Accessible accomodations differ within Best Western, but they have more availability than many motel chains, so they are a go-to for us. As a fully mobile person, I would comment that the mattress was too soft for me as well, and I could hear the people in the room above. I have earplugs for that, however. I loved my pillow....kinda made up for the soft mattress. Service was excellent and the motel is close to everything, including the freeway. I'd wouldn't hesitate staying here again.
Very expensive mediocre room for 2 night stay. Absolutely no amenities provided even basic things like extra towels, shampoo, coffee unless asked. Management stated it was covid protocol! I think they were just trying to improve the bottom line
I contracted with them to supply a room block for my wedding. At the beginning of the process I asked what was required to get my deposit back. Kip Zook, the group sales person, responded with two paragraphs from the contract that described the process - the block would be held until 30 days prior to our event, and rooms booked until then would count towards our commitment. 32 days before our wedding, we were informed by a guest that the Best Western was sold out. I reached out to Kip, and found out that our room block had been released 60 days prior to the event and then subsequently sold out. They kept my deposit and stopped responding to emails. I visited in person, called the group sales leader (Jack Burkham) and emailed the general manager, Erik Neztsosie. Zero response from any of them. Obviously, they made a mistake, which is not the end of the world, but the fact that they won't admit it or refund my deposit is what truly angers me. Thankfully, I paid my deposit with American Express and they are now handling it.
Traveling with dogs we often stay at Best Westerns and this was one of the better ones. Our only complaint were very noisy partiers who arrived at 2am above us. Why would people be so inconsiderate? What I liked best about this BW was the prime location, easy to get to the wineries and back on the freeway. Far enough away not to hear the freeway.
Rates higher than average given the age of the hotel. Comfortable bed, clean rooms. Next door to gas station and restaurant, just off the 101 freeway, and 5 minutes from downtown. Nice pool and hot tub on site.
We were given a second floor room with no discernible view. And though our room seemed dated ( read carpet) it was still clean and welcoming. There was no breakfast served, grab-n-go or otherwise but the staff was helpful with restaurant suggestions.
This is a nice hotel with attractive architecture & decor. However, some rooms face commercial buildings so make specific requests. While the hotel is less than 5 minutes from the charming town of Healdsberg & vineyards it is NOT within walking distance. Right by the freeway so easy to find. Breakfast is NOT included. Coffeemaker & refrigerator.
I always enjoy my stays here. The pool and spa are always clean and stay open until 11pm! Always fresh clean towels to dry off with after. The best part is the convenience of both a service station and a diner close by. Great place to stay!
The hotel is designed Mission style & the outside is very attractive with lots of ivy & arched walkways which shade the front of the rooms. My first impression was the hotel room was dark like a cave without much sunlight & average in decor & appearance. There were many stains in the carpet of our room & the bathroom was unattractive with messy cords underneath the sink in plain sight. The toilet seat was sliding off the toilet & needs to be replaced. Also, there are no outlets next to the bed for charging smart devices. They do have an extension cord on the floor on one side of the bed (left by a previous guest). The place needs TLC. Everything mentioned would be quite easy to fix. But our biggest disappointment was no provision of continental breakfast (not even a brown bag breakfast). It's just so much more convenient when you can eat in your room or the premises without having to get dressed & go look for food. We were on a 10-day coastal trip & after 7 days on the road this was the first hotel that did not provide breakfast. Other BWs we stayed at recently provided breakfast bags. Also, the rooms don't have microwave ovens. The few positives are the rooms do have a couch to sit on, large TV & electric car chargers on site ($5/hour). It is also one of the most affordable priced hotels in town.
We had stayed at this hotel several times. I booked a deluxe king directly with the hotel, expecting what we had before (and what is still on the website.) When we checked in we learned the wing we had stayed In before now housed homeless people, many with covid. The room we got was certainly not deluxe, but an ordinary king. No fridge, no microwave, no breakfast, no housekeeping. And the price was exorbitant! I plan to complain to Best Western directly and won't be using their chain again.
I have stayed here many times and have never been disappointed. Location is convenient to the freeway and great for access to Big John's Market and downtown by car. Not walking distance from anyplace except Big John's (great for picnic supplies). Large comfortable rooms. Spacious bathroom and shower. Nicer than any Best Western I've ever seen. A bargain for Healdsburg and great value overall.
.Nice Mission style appearance. Oh, let me type more. I love the mustard yellow color and have used it in my own decor...And the restricted area across the parking lot. Whats that all about , huh? Hope its nothing dangerous,lol.
We don't live far from Healdsburg. Less than an hour if the traffic is good. But just needed to get away for a couple of nights. The photos of the hotel looked really nice and the price wasn't crazy-expensive. A room and a pool? Good times. The service was awesome. We asked for extra pillows…five minutes later someone's at the door with pillows. Same with towels a day later. Two pools is nice. One's smaller and/but unheated, the other was a perfect temperature and had a hot tub. At one point, we had the larger pool all to ourselves for almost two hours. We brought two dogs with us on our trip. While there was a pet fee, they presented us with dog toys when we first got there. Downtown is only about a mile away so the location is fine. We were only planning on staying two nights but my wife asked, “Can we stay one more night?” So I'd say it was a great place to stay if you're not looking for all the frills of maybe one of the much-higher priced downtown hotels. Would we come back here? Yep. The ONLY drawback is that everyone suggested getting a room in the Tuscany building but it was sold out to the County of Sonoma apparently (and had guys at each entrance to keep you out).
Definitely not a hotel that had the amenities they claim on their website. Nothing worked: All elevators were broken, all laundry machines had "out-of-order" signs, and a room fridge that died on us during our stay. Poor customer service all the way except for the kind maintenance man.
A great find. Affordable for us. Clean. Thankfully a keurig in the room. Nice pool - mile from downtown Healdsburg. We would certainly stay there again. I wish they had the grab n go breakfast however. We were disappointed they didn't provide that like the previous BW we stayed in
Despite making reservations several months in advance got stuck with a room on the third floor. My 70 year old husband had to lug 2 suitcases up the stairs because the elevator was out. The front desk person seeing that we are not young did not even offer to get us help after telling us our room was on the third floor and the elevator was out. Additionally one of the sets of stairs was blocked off and marked hazardous. They did not even have coffee in the lobby. Do not stay here.
Half of this hotel site is being used to quarantine Covid-infected homeless people. A big clue to this are the security guards and bags labeled toxic bio-hazard piled at the building's edge, along with groups of depressed families waiting for news of their loved ones being housed in the guarded building (where the hot tubs are). None of the remaining rooms in the facility have balconies or outside patios you may seen still depicted in their room descriptions. Very much a bait and switch that should be avoided.
I took my bike up north to go on a 70 mile round loop from the hotel to bodega bay and back through Guernville to healdsburg. It was an ideal location and the sleep was so comfortable. I would go there again
I have used this the Dry Creek Inn Best Western many times. Best value Best Western. Unfortunately they are still using the Covid-19 excuse for not offering any breakfast. Restrictions have relaxed. Please restore you excellence and increase your internet speed. Normally a great value! Welcoming staff. Clean rooms.
This hotel is right off the freeway. There is a gas station next door which is very convenient. The property has a beautiful pool. The room was a good size with a refrigerator, 2 queen beds , desk and chair. What more do you need?
The highway noise (hotel right off freeway exit) and the loud air conditioner ruined the stay for us. The outside looks amazing. Coffee place Plank across the street, no amenities, not even water bottles at hotel, but Big Johns grocery two blocks away. Close to town only benefit. Healdsburg is fabulous! Guiso restaurant, Willi's Seafood and raw bar, and Kinsmoke all fabulous restaurants. See the art galleries and boutiques!
Excellent property. Friendly and helpful staff. Very comfortable rooms and beds! Clean pools, spa-nice and hot, and a ground floor gym. Great areas to lounge outdoors and indoors. Walking distance to excellent cafes, food, coffee shops. Healdsburg is a beautiful and friendly town. Best Western Dry Creek Inn is our go to for lodging always.
I'm a COVID bride and write this review as a cautionary tale to other brides/grooms who like me were looking to provide their wedding guests with a hotel recommendation with top notch customer service. If that's you, stay away from the Dry Creek Inn and work only with their neighbor, Hotel Trio. I've been working with the Dry Creek Inn on/off for nearly 2 years and my entire experience has been incredibly disappointing. Hospitality is not in their vocabulary nor is responsiveness. As I write this review, I have left Jack, their Group Sales Manager, 3-4 voicemails and sent 4 emails over the past week, and have yet to hear back. I've also contacted Kip, another supposed group sales/room block staff member of theirs, several times over phone and email and have yet to hear back as well. It's very evident they do not care for their customers nor value excellent customer service; especially, for those who have booked room blocks. Again as a bride, a painful customer experience is the last thing you want to deal with as you're leading up to your big day so give credence to this cautionary tale and choose your Healdsburg room blocks wisely.
Our expectations were surpassed during our stay at this location. We traveled with our dog and expected basic accommodations. The suite was newly updated, ADA compliant, clean, and comfortable. During Covid protocol, we ordered take-out and enjoyed our meal on the kitchen island! Unfortunately, the elevator to the second floor was suspended due to the pandemic. Otherwise, I would highly recommend the suite for small families, pets and disabled traveling to Healdsburg.
For the second time in a row that I stayed here the room wasn't clean. Due to Covid I always use sanitary wipes to clean the room upon entering. This time there were bits like from a plant or dirty luggage on the dresser. I wiped it up, plus wiped down all the surfaces and lamps, etc. (I always do this during Covid) The TV clicker appeared to have stuck chocolate or something I had to scrub off as well. The hotel protocol is that they really clean all these surfaces, but apparently not. The pillow cases were wrinkled but the beds seemed unused so I don't know why the pillow cases appear as if someone slept on them. I bring my own pillow so I don't use the pillows but wouldn't want to put my face on it. I'm not sure if I will stay here again as this is my 8th visit since 2020, and the 2nd time in a row that the room didn't seem clean. I feel I must go somewhere else that I can be sure the room is clean especially during Covid. Actually anytime the room has to be clean. My previous visit several months ago I asked for a new room as it appeared someone had slept in the bed but the linens seemed like they hadn't been changed out and all the room surfaces had a lot of dust so I wasn't sure when the last time the room had been cleaned. This current visit the surfaces had a lot of dust, I would expect no dust or minimal dust if they wiped all the surfaces between guests. Best Western policy is to double clean a room for Covid protocol it is clear that this is not happening at Dry Creek Inn Best Western.
we prepaid our room prior to arrival but when we checked our bank the morning after arrival the hotel charged us again The manager made many eacuses for the clerk and we are still waiting for our funds to be refunded Hotel ststes they offer winery maps and a free tasting at a local winery however neither were offered That didn't matter to us because we belong to wineries Cleanliness of the hotel was fair to poor beds were well worn they need to replace them My advice is to use air BNB instead
Not recommended. Came for the two pools which were pleasant and well-maintained, but cold. The rooms were outdated with thin walls. They didn't provide enough bedding (until asked) and we were cold. Rattling ventilation system kept me awake. Shower head lacked pressure.
This hotel is housing covid exposed workers for quarantine! They did not disclose this on their website or upon checkin!!!! If you stay here you are sharing linens and staff with people exposed to Covid. We have stayed here numerous times and had great service but this was beyond the pale. It's fraudulent and dishonest to not let customers know they will be sharing space with covid quarantine patients!!
Outside corridors. Older building. Reasonable price, clean, close to freeway. Due to covid, no lobby. Also no breakfast. Rooms dark. Ok for short stay, but definitely a lower end property. If you want a nice, modern, place try across the street there are several other newer hotels but more $$.
My girlfriend and I went to a winery nearby and needed a place to stay. After looking at several locations, Best Western Inn looked the nicest, had great reviews already and the price was just right so it was a no brainer for us
We went on a short break in Healdsburg and found a fantastic rate for this hotel when compared to other properties. Although the hotel is not exactly on the square, it's still possible to reach the tasting rooms by food (~20 minutes). The rooms are clean and spacious. It's a very reasonable 3 star hotel, and I actually look forward to staying in one of the renovated rooms (that section was closed due to COVID).
This hotel is from a different time. It's old and dreary. The whole place badly needs a overhaul to be put up to date. The reference to a Tuscan villa is a joke. The louver shutters in the bedroom are a throwback to the 80's, and anyone can peek through from outside. The shower faucet was hard to use because it's so old it was stuck, and it was installed backwards (hot/right, cold/left). I had to call the front desk to figure out how to get some water and was put on hold for 7 minutes. There was no shampoo, but two lotion bottles instead. The alarm clock was set at the wrong time. The heater did not work, but maintenance was quick to fix the problem. The decoration was tacky and depressing. While some of these are minor problems, they all add up to a negative result. Due to COVID, the web site mentioned a breakfast pack. But when I call the front desk, they said no breakfast was included. Next time, I will stay at the Holiday Inn Express in Windsor for roughly the same price, but a better room, or at the Hotel Trio for a great experience.
I was travelling for a couple of days by myself and wanted to stay close to town but stay within a budget. This hotel allowed me to stay in a space on my own where I could leave and return on my own accord for the same price as a private room at a local AirBnB. The walk to town was easy and on a lit pathway.
We spent a few nights here while wine tasting. The bed was comfy, the tv was large, and the free laundry were the highlights. There is no view, and no outdoor areas to enjoy the sunshine. After going to bed on our last night a family checked in with jumping, thumping, and what seemed like endless amount of luggage. We called the front desk to complain, and he explained they had just arrived. This hotel was far from full, so why not put them away from guests who may be sleeping? We had enjoyed our stay prior to this mishap. For the price it's still a good value, and location is excellent.
This Tuscan style property is beautiful!. They have 2 pools, a hot tub and a workout. The king sized bed was were very comfortable. Dry Creek wineries and down town Healdsburg were very close by. We are planning a trip in the spring and will stay here for sure!
I never actually stayed here. My review has to do with their ridiculous refund on policy. I booked a room in late 2019 for a room in a group reservation for a wedding in may 2020. Coronavirus virus hit and I started trying to secure a refund in March. By the way they charged my credit card in november so they already had my money for 4 months. They were rude and unwilling to refund more than 50% which I find unfair due to a pandemic. I mean really?? It wasn't until I got a local tv station involved that I was able to get a full refund. The entire process took 11 months! So they had my money 11 months. They refused to do the right thing until they were forced to. As far as I am concerned they were trying to steal my money. I have never seen such poor customer service from a hotel, EVER.
I have stayed here a few times and enjoyed the experience. The only downfall that I have with this location is no microwave in the room on any stay. One time I had my grandson with me and he was able to enjoy the swimming pool.
Was very disappointed with this place. Falling apart. Not clean! Large gob of hair still in the toilet. They gave me 5 different rooms all with problems. They are not inspection the rooms after they are cleaned
First of all, based of earlier experiences, let me say that this property is very good, great rooms and customer service. However, if you make a reservation through the Best Western website and have to cancel, you may not get your deposit back right away. I cancelled two September room reservations I made on July 11th, and inquired when I would get my $700 deposit credited. The email I received from customer service said, “ Unfortunately, since the pandemic started, it has been taking up to 90 days from your cancelled date to see these deposits reflected on your statement”. After two months of waiting, I called and left a message with the General Manager. My Amex account was credited on September 15. Sorry Dry Creek Inn, this is NOT an acceptable business practice. Next time I make a reservation with this property, I will be using Expedia, who credits your account within days after a cancellation.
Great place under not so great circumstances. I was a fire evacuation and had nowhere to go. The staff was incredibly helpful !! They made my check in and check out painless and stress free especially with what i was going through at the time !!
We stayed here on a recent family getaway. The hotel is fine and a reasonably good deal for the area. It is located on the edge of town out by the highway - you can walk into town but it's a ways so realistically expect to drive into town if you are looking for food or walk to check things out. Room was big and clean but in need of a bathroom and bedding upgrade. The pool was nice and my kids enjoyed it. Both nights we were there, there were people up partying noisily until 3+am - this wasn't the same folks each night but rather multiple rooms...not sure if it was an anomaly or if it is a party magnet but it was a bit annoying after about 1am.
We left San Fran airport and were driving to the Redwoods and up the coast to Oregon. This hotel was perfect for our 1st night. It was quiet and had a King size comfy bed and large shower with great water pressure. They did not offer breakfast at all or coupons, but we went into Healdsburg and found a delicious (but expensive) French Bakery for a hot breakfast.
Unfortunately this was not our best experience at Best Western Dry Creek. The Suite rooms have been nicely updated however, we found drugs in the room from previous guests. So obviously the rooms are not being adequately cleaned out per COVID standards for quests. I am just glad our children were not staying in that room. Air conditioning didn't work in our room, light bulbs were out. The rooms were also being emptied for COVID quarantine during our stay and on our departure day the removal men were banging on our door every 20 minutes from 9 am to ask when we were leaving so they could empty the room. Check out is at 11 am.
We booked this place for a quick get away at Lake Sonoma and kayaking so didn't need a fancy place. However, I would only recommend this hotel if you can book the newer building. We were told at check in that the new building was closed ( maybe due to Covid?). The only room available was behind the gas station (which is right off the highway) and on the 1st floor. This made for convenient loading/off loading of the car, but it didn't feel entirely safe. The first 2 nights were fine, but on the last night, someone quickly pounded on our door (no idea who or why - they didn't stick around) and there were 2 police cars in the parking lot in the evening. Next to the gas station looked like a diner type restaurant so maybe folks go there for late night dining. Definitely didn't have the "Healdsburg" atmosphere we were hoping for but then again we didn't pay a lot. It probably would have been better if we were on the non-gas station side and a lot better if we stayed in the newer building. We stayed 3 nights and no housekeeping services which was generally fine. It would have been nice if they offered daily trash pickup at a minimum. I can live without fresh sheets and towels but the trash that accumulates when you have 4 people in a room ordering take out due to Covid is a bit much. I suppose we could have called housekeeping but not always convenient to call all the time.
Comfy beds, nice clean rooms , need more towel. convenient location near freeway and the local restaurant Adele's which is adjacent to the hotel is marvelous for a quick meal and late night snack. we will definitely stay here again.
Great location and nice property for the value. The Tuscany building is much nicer than the other building of rooms. About a mile walk on nice off road path to downtown. Close to grocery store, coffeeshop and Mexican restaurant.
This facility is located just off the freeway, so it was easy to find and yet quiet enough to get a good night's sleep. It was also located near a nice walking path. We appreciated that the hotel was aware of good COVID-19 practices. However, this meant that no daily housekeeping services were rendered during the duration of the stay. This was not objectionable, as staff provided any extra towels, bath mats, etc. one would have needed. Unlike most Best Western we've stayed at, breakfast is NOT included in the stay. The motel stopped including breakfast at the beginning of 2020 (i.e., before COVID 19 was an issue). It is also an older facility, and during our stay, the elevator broke down and was not repaired before we left. This was problematic for us, since the only reason we accepted a room on the top floor was because the facility had an elevator. When we asked for another room (even one on a lower floor), we were advised they could not change our room due to COVID 19--despite the fact that THERE WERE ROOMS AVAILABLE. This was an unsatisfactory response, as other comparable facilities we've stayed at in the past have gladly accommodated such a request, even when it meant moving quests to a suite or a room with a different bed configuration. I am 69, and making multiple trips up and down the stairs, especially when we were carrying luggage prior to check-out, was a falling hazard. I would think the motel staff would have considered the risks for potential injury to guests before summarily denying our request to change rooms.
Firepits and hot tubs were great, but our first room was infested with spiders. It honestly looked like the room hadn't been used in months due to COVID. It was a challenge to get a decent response from staff and management. They removed ONE spider from the room and thought it was sufficient. The manager seemed dismissive after a second complaint about the issue. It wasn't until he had the maintenance guy go with me to look that he decided to offer us an alternative room, which he considered to be "an upgrade". Just wish they would have trusted us to begin with and cleaned the room after we initially brought it to their attention.
I visited the Best Western Dry Creek on business in 2019, but would come back to this hotel for a stay in wine country. If you are just looking for an affordable place to stay in Sonoma, this will do it. That said, this is a no frills place. This hotel is clean and offers a normal free breakfast, has a pool, and a few other okay amenities, but you will likely only want to rest your head here at night. I did find it a bit noisy on the second (of three) floors. If you are a light sleeper, request to stay on the top floor. There are a few places very close to the hotel you can walk to (Big Johns market, Plank Coffee, and others), and you can walk downtown if you don't mind a bit of distance (it is probably a 15 minute walk to downtown. They also have bikes available for rent at the hotel which is quite convenient.
This was a long term business stay where I needed flexible arrangements. They worked with me to meet my sometimes adjusting work schedule. The accommodations were good and there was an adjusted rate for no breakfast due to recent circumstances.
The room was clean on day one, but with grandchildren coming in for “grandma snacks” I was surprised that housekeeping didn't come in to vacuum daily. Parking spaces are not really wide enough to open a car door without worry. Restaurant “Adele's” was overpriced. Let's get those coffee makers back into rooms please! Surrounding countryside was gorgeous but I think Healdsburg is over blown. Cloverdale looks much more relaxed.
On the northern end of wine country is a great place to stop. I was not sure what i would be getting with a Best Western but this was a treat. The rooms in building 2 were remodeled and look amazing. The bathroom is big and the shower is even bigger. There is outdoor seating with water fountains and fireplaces. The rooms also have a fireplace and a nice patio or balcony for some outdoor relaxing. The downtown area is a quick 5 min drive and with plenty of free parking around. There are lots of great shops and restaurants to stop at before or after you hit all those Vinyards.
Very dirty carpet stained badly room had funky smell like dirty socks remote wouldn't work lights very dim toilet would take three flushes every time even to get just pee down,no coffee or ice at all anywhere on property no breakfast not even grab n go bags, could here dogs barking all night, front desk was not helpful at all
Needs some TLC, but also no longer has a complimentary breakfast as stated on website. Disappointing! The front desk staff was "amicable" at best! Many rooms, but pricey for what we received. The only up side was there was a customer laundry facility that came in handy as we had been "on the road" for a few days!
Came with friends to visit Healdsburg for the first time and were recommended to stay at this hotel. It is slightly detatched from town but was close enough for the value. The uber rides were cheap into town and it is only about a 20 min walk. Lots of cute shopping/restauraunts around the town square. We didn't spend much time in the hotel besides for sleeping - and it was perfect for that. The beds were very comfortable and the rooms were clean. Breakfast was included at the diner next door. Would recommend as a good value and easy option if you are looking for a place to stay in the area
Have stayed here 3 times. It used to include a nice breakfast but they have since stopped which was a terrible idea. The upgraded rooms are much nicer than a standard room but the standard rooms are comfortable and fine. Decent pool and hot tub area. Staff is friendly. Easy Uber ride or mile ish walk to the square and close to several wineries.
This was a repeat visit as we love to stay here and visit regional wine tasting rooms. The complimentary breakfast was a nice perk but is no longer offered. The room needed some repair (safe not working) which was fixed quickly. Even without breakfast it was a nice and convenient experience but there is now two new competitors which will factor in future visits to the area.
Been on the road for several months and spent most nights in hotels. This BW, while a little pricier, exceeded our expectations...a really lovely property. Would have preferred some sort of “partnership” with a local breakfast place (Note: breakfast is not included), but otherwise good!
Basic hotel that is about 1.2 miles from the center of Healdsburg. The rooms are clean, comfortable, safe and great for the price.They no longer offer breakfast but there is a grocery store nearby and the rooms have a refrigerator and a Keurig machine in the rooms. There is also a restaurant about 3 minutes away. We walk into the center of town on a path for dinner, which is great because we don't have to try to find a place to park. We would definitely stay again.
I've stayed at this hotel numerous times. The rooms are always comfortable and clean. Healdsburg itself is a quaint town with quite a few good restaurants. Only recent downside to this hotel is they've done away with what by Best Western standards was a good continental breakfast.
Rooms were of good size, clean, and updated. Very conveniently located to many local wineries. Offered a free wine tasting from a local winery one evening. Very pretty pool and hot tub area with sauna and steam room. Not what I would expect from a Best Western, much nicer.
We debated what to do with our dog while we biked in Healdsburg. This hotel was super clean and quiet. We put CNN on and our sound machine when we left our dog and he was in the same spot hours later. The room was really quiet. The bed comfortable. We ended up meeting our friends who were also staying in the hotel in the lobby for beer and board games. The hotels location is super close to downtown Healdsburg and to the bike path. We made a good choice in staying here.
Booked a last-minute weekend trip and this hotel exceeded expectations! The staff was polite and helpful. The room was newly-updated and nice, and the furniture comfortable. No food onsite, but we received a voucher for dinner next door. The pool area was nice but we didn't use it. There was a lot of outdoor seating for enjoying wines, but it was too cold for us. Great location. I'd recommend this for no-fuss value!
They said "laundry is free" well the joke was on me. I was harassed and even confronted by grounds crew keeper about what room I was in. When I informed the front desk AARON the supervisor, he let me know immediately that he simply did not care.
I have stayed at this location many times in the past. Now there is not any breakfast room. You get a voucher to go to the restaurant out in front. The menu is limited. Full menu you have to pay for. The shower was so difficult I was frustrated and never got a proper one, no instructions, no number for desk to help out. Pretty yet not functional. Others complained as well.
This seemed much better last summer but our recent weekend was not good. It seemed everyone staying around us partied until after 2am. Then the maid knocked at 8am. They do not provide door hangers stating do not disturb. Why? The heater would not turn off so I finally had to unplug it. The shower diverted spout leaked a lot of water. No more breakfast though they comped us due to our inconvenience. I would have been happier with 50% refund. The bed was comfortable but that was the only positive,
This hotel has long had included breakfast. although it is still advertised as such, you will be informed upon check-in that it is no longer the case. They will offer to sell you a voucher for $20.00.
we booked the hotel for location for our crews working in the area, also because the served breakfast to my workers. They quit serving breakfast saying something alone the lines that they were being shut down
2 days before my arrival date they decided to stop serving breakfast, which was one of the reasons I stay at this hotel. To add further insult, they told me I could purchase a voucher for the nearby restaurant for $20. Really...$20 for breakfast??? Bring back breakfast and I'll start staying there again.
We arrived on New Years eve to join the festivities at the River Rock Casino. We choose the Best Western for three reasons, that being one of them two they had the best prices in town, and three they are located right off the freeway. The rooms are very clean and comfortable. Plus the area is very quiet, and surrounded by tall tree's. It's like being in Lake Tahoe but without the lake. There is however the Russian River that is a short drive from the hotel.
After a six hour flight from the east coast, I had originally planned on driving to Fort Bragg (where I was born) but decided to look for a hotel after the two hour drive from SFO. I've consistently had good experiences at BW hotels so after confirming that there was still availability got of the highway and almost immediately turned into the hotel parking lot. Checking in was a breeze and we found the room to be clean, comfortable, and quiet. We walked over the the restaurant which shares the parking lot and ordered to-go. We slept like a rock and due to the the time change were up early and went over to the lovely breakfast room. The hotel/conference area are designed as a Tuscan style villa and the breakfast room reminded me of a couple of places I've stayed in Italy. It was just an overnight stay but I'll definitely consider staying here again.
BW Healdsburg offers good prices, clean and nice rooms with very comfortable beds. Easy access to cute town, nearby wineries and is close enough to Napa or Sonoma Valley wineries. Rooms in original building are lovely for the price. Rooms away from steps and arches offer more light.
We stayed here on our way up north. Service was good. Nice breakfast. Clean and comfortable room. Even though it is right off Highway 101, it is fairly quiet with little traffic noise audible. I would stay here again. Pleasant staff all around.
We're given the wrong room (websites fault not staff. The next rm was 92 degrees and wouldn't go down. Eventually got moved again. Rooms are ok. Semi outdated. Usually stay here with no problems so hope it was just a fluke
This Best Western is one of the best values in Healdsburg. PROS: - easy access off the 101 - comfy beds - personable staff - large breakfast room - price - Nice sized rooms CONS: - not walking distance to many shops and restaurants - towels are small, thin, and dingy. For a two queen room, we only got three bath towels. Go figure... - Room had suspicious stains upon our arrival. One was taken care of after I took a picture and showed it to the front desk. Carpet stained. - A parking area for larger vehicles should be set aside and enforced. A pickup truck and trailer took 7 prime spaces on a weekend. - Breakfast food was awful and two of the three days was cold. Ditch the icky omelette things and please serve just plain scrambled eggs. Sausage was extremely salty. All in all, would I stay again? Probably because of the price and the people.
Flying into Santa Rosa from Dallas, we prefer to spend our bucks on things other than accommodations. Touring wineries and local sites was convenient... Plus on location. Breakfast was basically good (more healthy choices would be great) but the espresso and cappuccino was the best part by far. NB. Change breakfast room name to some place in Toscana.
I have stayed at this Inn many times and it's always been great. Rooms are comfortable with good amenities. Full breakfast offered. Central location, close to freeway. Nice staff, easy check-in, check out
Easy location to vineyards and the town of Healdsburg. The upgraded rooms are more pleasant with fireplace and patio or balcony but no tub. Property also has steam room and fitness center.. Friday night wine is pleasant and good hot tub - pool a bit cool for my taste but open.
I love the Healdsburg area, and though I have stayed at Best Westerns and found them to be above average, I was highly disappointed with this one. On the outside the property is nice. I loved the fire pit that was already lit in the early am when I went to check out breakfast. I didn't stay because nothing looked very interesting, mostly because I was exhausted from not having a good night sleep due to the partiers next door. To be fair, I had wanted to have a quiet get away for myself for my birthday and I did not do my usual research because this was a spontaneous trip.The staff was wonderful and maybe I should have reported the revelers sooner, ( they partied for about 6 hours). These days however, if you don't know who you are dealing with, it remains advisable to just keep things to yourself until you know it is ok to do so. I let the staff know in the morning. Speaking of staff, THEY WERE FANTASTIC! I had some maintenance issues which were handled swiftly by the maintenance person. Needless to say, I didn't have a quiet, easy going. getaway. I hope to give them a second chance in the not to distant future and maybe then my opinion will change. For now This is a below average hotel with potential....
Friendly staff, comfortable rooms, great location, just off the hwy but still very quite, real good breakfast..Nice swimming pool and hot tub with good hours. Good Restaurant right next door......would highly recommend...
While moving to southern California and driving down the entire length of the west coast, I was lucky to be at the right time for a special BW was having for Rewards members, where my mother's points could be used on hotel stays for me. I love Healdsburg and thought it an excellent excuse to stay there. The Dry Creek Inn has had some work done on it recently, and so while the outside still looks a bit dated (I don't mind this - it used to be not a safe area but seems better now), the room was very comfortable and rather nice. There's a bit of a maze getting heavy things up the lifts and to the room, especially if one is alone, but that was the only difficulty. The staff were nice and very helpful, the bed was lovely, and the little sofa/seating area is a nice touch. Breakfast at BW is good as usual, and it's a short drive into the main part of town for exploring, trying out the restaurants, and picking up wine.
The hotel is clean and well kept. However, the decor is old and dated. Also, they do not have a microwave in the room. If you want to heat up water for tea, you have to go downstairs to reception and they heat it up in the back office.
We have been stayin at this property at least once a year for the past 6 years. We love this hotel many reasons... close to many of the best wineries in Sonoma County, close to the Healdsburg square and walking distance from Big Johns Market. The rooms are always clean and the staff is exceptional. We were here two weeks ago when the Kincade fire started and there were power outages all around. The staff was extremely helpful keeping us informed and helping to make our vacation as best as it could be with what we were dealing with. The property just renovated rooms and they are fantastic. We will continue to stay when we come to wine country.
Our stay at the Dry Creek Inn was great with a few distractions to perfect. Our bed was wondrous, the environment very pleasant and accommodating to a gathering of 8 friends. Breakfast is adequate and substantially above other included breakfasts. The location is supreme - you area surrounded by a fabulous town, close to exceptional wineries and next to a lovely walking trail. We didn't get to enjoy the two stunning swimming pools, spa or workout room. We've stayed here three times and expect we'll stay here again to enjoy the Healdsburg hospitality, shopping, dinning, and wine tasting.
Located right off of the 101 freeway, you can't miss it. The hotel has recently been refurbushed, they have the remodled side and the new side, both are nice but I like the new one. Close to the town center and around the corner from all of the best wineries.
I would highly recommend this hotel to anyone staying in the area. They have a wonderful breakfast each morning, 2 pools and a courtyard that looked like it belonged in Italy. The grounds were gorgeous!!!
We stay at this BW often, it's a convenient location close to Big Johns and a fairly easy walk to downtown Healdsburg. I really appreciate the laid back style the Hotel offers. I don't ever feel like the management is hovering but they are around if you need them. We often bring our dogs, as do many guests. It's never been an issue and I enjoy being around other dog lovers. This is always our go to spot!
Thoroughly enjoyed our stay at this hotel. We had a king room in the Villa Toscana building with a fireplace, sofa, and patio to the courtyard. We had no problems with noise even though we were on the first floor. The bed was comfortable, the room was clean, and the bathroom was huge with a large shower. I love a large vanity where we can both place our toiletry bags. The hotel's decor is that of a Tuscan villa and the landscaping was beautiful. My only regret was that we did not stay here longer.
Very happy with our stay here. The rooms were quiet, the beds were very comfortable. Also, my sister lost her ipad out of her luggage when we were leaving. Did not discover this until we were home. She called the front desk and was told that it had been turned in by someone who found it on the grounds. They then made arrangements with her to mail it to her. We are both very happy with the extra help they provided. We will most definitely stay here again on our next trip.
Nice hotel located among very pricey Healdsburg hotels. Comfortable, convenient to town Square and wonderful local wineries. Recommend 2nd or 3rd floors for privacy. Property has an elevator, includes breakfast in a nice area that includes a firepit and water features. Two pools and friendly staff.
We stayed here for 3 nights. Not exactly the Four Seasons but this hotel is a good value considering it's location in a town like Healdsburg. We had zero issues. Hotel is very clean and staff is very friendly and helpful... The complimentry breakfast was very good with plenty of choices.... Thank You
We have stayed at Best Western Dry Creek Inn several times before. This was by far the nicest room we've had here. The new walk-in shower is a plus. Hi-speed Wi-Fi worked flawlessly. The front desk personnel were most helpful.
What a great surprise. This updated hotel was very nice and seems to be popular. The free breakfast was very crowded. I was hoping for some more California type cuisine, more fruits and yogurts. There is not an ATM on premise.... you have to go to the service station across the parking lot. Walking distance to a GREAT market for extra food. Very nice cafe across the parking lot.
We chose the Best Western because we were traveling with two dogs, which the hotel allows, but I cannot recommend it as a place to stay. The walls are paper thin, and you can hear conversations of other guests. If you are unfortunate to have a first floor room, you are treated to "the elephant walk" as the upstairs guests are walking around. We also were treated to the wake up call that didn't happen. I guess time is not important as to when you wake up. Finally, the free breakfast is ok, but don't get your hopes up. the bagels are unsliced, and good luck cutting one with a plastic knife.
Oh my goodness we just adored this hotel! My husband and I were there celebrating our 5yr wedding anniversary. We booked a room in the Villa Tusca building: such a cute & charming room -- it felt like a little resort, perfect for a romantic weekend getaway (or even to attend a wedding). If we weren't there for the wine, we wouldn't have even had to leave the hotel grounds! 2 pools, a hot tub, sauna, outdoor fireplaces with comfy chairs, free wine tastings, an amazing complimentary breakfast (think espresso machine, yogurt bar, oatmeal bar, waffle stations, etc), a private balcony, and a fireplace in our room for chilly mornings...all the amenities far exceeded our expectations. There's even a well-lit biking/walking path about a block from the hotel that takes you straight into town. We will be back!
Was upgraded to newly decorated unit. Done up very nice, bed and pillows wonderful. Lighting in bathroom very poor, especially for women doing makeup. Upon arrival heating didn't work, but maintenance immediately arrived and got it going. But, it took close to 3 hours for temperatures to reach comfortable.
This location was just recently renovated and they did a great job with the decor. The beds were comfortable. Only complaint is the outdoor fire pit was occupied by large groups so we couldn't use it. Another should be added. Breakfast had a good variety to offer. There's a cute little town not too far away. We were here to visit Sonoma wineries. I would definitely stay here again and recommend to others
Disappointing experience given the high price: - Location of the hotel is not great; it is a good 30min walk from Healdsburg's shops - We met four receptionists and 3 were not friendly or particularly helpful although one was very good (we don't recall names unfortunately). It seemed to be a training issue. - Hot tub was filthy and smelt pretty bad - Room decor is decent but not great quality - a fake bathroom drawer door came off in my hand and fell onto my foot - Breakfast is really low quality (worse than other best westerns we have been too) Basically we would recommend staying somewhere further out that is cheaper (and nicer) rather than staying in this place on the outskirts of Healdsburg
Lovely grounds. The hotel was recently renovated, and the grounds and rooms are really lovely. The coutyard area has a lovely fountain where we enjoyed a glass of wine at the end our day. The jacuzzi was clean and there were plenty of fresh towels available. The breakfast was even much better than your typical hotel lobby offerings- They had little omelettes, fresh made salsa, a different protein option each day, fresh oatmeal with all the fixings, fresh fruit bowls, yogurt, pastries from a local French bakery. Tue dining area was spotless, and you could even sit outside around the fire pit on a chilly morning
Enjoyed our stay at the Dry Creek Inn. Check in/check out were quick and seamless, great assortment for breakfast. Walking path with sculptures to Healdsburg Square across the street. Room clean, beds comfortable, small fridge, coffee, & safe in room. Hot tub was great too!
I stayed in one of the updated rooms and it was really nice. Although the staff is extremely nice, they are definitely understaffed. I waited 20 minutes to check in as only one person was at the desk and there was a line. the one staff was very apologetic and this was not their fault. This is Best Westerns problem for being too cheap to staff more. I was also on hold for over 10 minutes, twice, when I called to make another reservation due to again, one person working the desk. Again they were very apologetic and very nice. Meaghan and Jaime are especially nice and helpful, but very overworked due to low staffing. I never have this problem at Hampton Inn, where I usually stay for any business travel. I will have to consider going back to Hampton Inn as I don't have the time to wait every time I check in or phone.
This property is in real need of a face lift. Staff was also tired, never smiled, and seemed under appreciated. Perhaps the owners like a thick wallet and unhappy guests. Real potential is unrealized.
The newly decorated rooms are gorgeous. The courtyard setting is beautiful and relaxing. The breakfast was excellent; great selection and service. All staff were helpful and professional. Everything was so clean. This is my favorite hotel to stay at always. Healdsburg is charming, sun drenched and soulful. A great getaway I highly recommend it. Superb local vineyards to visit.
We have stayed at this Healdsburg Best Western many times before. We were pleasantly surprised to see that hey have totally renovated the rooms. Very nice change as the the previous decor had begun to look pretty tired.
Had a room booked for to attend a wedding in late October. Unfortunately my wife took ill. I gave management two month notice to cancel. They noted the best they would do is offer us half $ back. I offered a doctors note, noted we were retired senior citizens, and most important it was the height of the grape harvest when the Napa and Sonomas are booming. I am sure the room will be rented if not rented already. In my opinion greed of ownership. MY guess this property is franchised from Best Western and not corporate. However I will think twice before using a Best Western property in the future.
We spent two nights in Healdsburg for wine tasting in the Alexander Valley and Dr Creek Valley. Dry Creek Inn was a perfect location right off the 101, close to many upscale wineries and a five minute drive to the charming downtown Healdsburg. We stayed in the newer part of the inn, Villa Toscana. Our second floor room was well appointment with a fireplace, love seat sofa and private patio. Our room was clean, well equipped with coffee maker and safe, and beautifully decorated. We would definitely return here in the future. If you are dining in downtown Healdsburg try Baci Cafe and Wine Bar, Campo Fina (patio), and Barrels, Brews and Bites.
The recent reviews for this facility of three stars or less pretty much describes our assessment of our two night stay. The reception staff were great. Breakfast room staff indifferent. Room in what must be the old section was dark. Breakfast offering adequate but coffee machine was GREAT. I think my expectations were higher.
Lovely Tuscany-themed property. Nice rooms - everything very clean and quiet. Gorgeous breakfast room with many choices of food. Excellent, cheerful staff. Very nice pool. Within easy distance of wine country and many downtown boutiques and restaurants. 10 minute drive to a fun restaurant called Willi's.
Great location, clean and comfortable. Only place we stay in Healdsburg. We stayed in the regular rooms and it was really really nice. Staff was very friendly and helpful. Nothing but good things to say aout this hotel.
Loved our one night stay here - check was friendly and smooth, the room was beautiful, the grounds very nice. Breakfast was standard BW fare with the wonderful addition of the espresso machine - What a treat! Loved the breakfast area, the friendly staff. We sat outside and joyed the firepit and gentle water feature behind it. As for a renovated room. We will be back.
This motel is actually split between 2 buildings and 2 pools, so is a little odd. We paid an upgrade at check-in to stay at one of the newly upgraded rooms, which was nice, however we didn't see our original room in the old building. The place had a self-service feel, you hardly saw any staff, apart from the grumpy bunch at breakfast who clearly were not enjoying their work. Sorry to say this, but the breakfast offering was the worst I have ever encountered, anywhere on the planet. Scrambled egg in one rubbery lump, cold coffee and toasters that simply did not toast. Ever. The two pools were both small and outdated. Towels old and thin. There's a lot to do here, apart from the room renovations, and you could do much better elsewhere in lovely Healdsburg.
Two couples that we traveled with paid $200 less than us for the same period. One of the couples had a renovated room, which was MUCH nicer than our outdated room. There was no water in the room and overall, we were very unhappy with the quality of the room, especially for the price.
Stayed 2 nights. Beds very comfortable. Breakfast was a normal hotel breakfast. When running late there was limited availability of food. Adequate parking and friendly staff. Would stay again. Easy on and off Route 101.
We were there 4 days. The shower head was dirty. The sink clogged up on day 2. Parking was bad due to guest work trucks. The front desk said "We also have a full omelette bar". We were expecting a omelette bar, we got folded eggs with cheese, salsa & something that doesn't looked like avocado on the side. The pool and the breakfast room is across the parking lot ( didn't look like that on the pictures). Construction was going on. Early noise from the construction and guess in parking lot. No microwave. Refrigerator didn't work well. The pictures don't look like the property. This is a motel converted into a want to be high end Hotel. The pictures is what drew us in. Not the "Hotel" we were expecting. So disappointed! Over all 0
This Best Western is located right off the freeway. Half of the property has recently had its rooms remodeled and the other half is scheduled for its renovation in the next few months. The King w/pull-out couch remodeled room we stayed in was on the ground floor and it was nice and large with a comfy bed. The only cons we have about our remodeled room are: 1) the tub/shower was not touched. It still had an old tub. 2) the vanity area/bath area was installed with a frosted barn door. And at night if someone needed to get up and use the restroom and turn on the light, the light shines right through the frosted barn door and wakes up the person who is asleep in the bed right next to the bathroom. 3) lighting!! Brighter light bulbs please. Women like to see themselves in the mirror when they are getting ready. All in all, the hotel room is very big, the continental breakfast in the morning is fabulous, and the location off the freeway is awesome.
We stayed for 2 nights at Best Western Dry Creek Inn because we wanted to see Healdsburg and do some winetasting. There were free winetasting every evening at the hotel, but we also walked to the city center easily in 20-30 minutes. The room was clean and wifi ok. We parked our car outside.
We stayed in an updated room on the second floor. The room was amazing. We had a private balcony and the room was styled beautifully. It had a fireplace, couch and mini fridge. We went to the wine tasting which was amazing. It was close to big Johns market which is a gourmet marketplace. The one thing we had an issue with is that the steam room and sauna were both broken. This was one of the reasons we chose this hotel so it was a little big of a bummer. The breakfast was just okay and by the time we got there at 9 am there were no forks, knives and it was kind of a mess. Overall it was a great place to stay but a few things could be updated to make it better
The maid service did not replace coffee. Last night I had very noisy neighbors. location was perfect. I don't know why this box demands 200 characters before I can submit review. Blah, blah blah, blahh
The BW Dry Creek Inn has been refurbished since we were here last. We stayed in the Villa Toscana building and the room had a fresh, clean decor and the bathroom fixtures were modern and much appreciated. The bed was comfortable, there was a desk, a sofa gave additional seating, and the sliding doors opened onto a private outdoor space and then a larger public space. There still is some room for improvement, though. The lighting was quite dim and while the USB port was a welcome addition, the regular outlet on the lamp was so close to the bottom of the lamp that it did not accept an iPad brick. The biggest disappointment was the breakfast. The tables were crammed into the space and it was over crowded. There were no napkins available and the tables were dirty. We tried the faux omelet which was yellow and folded over. That was as close to being an egg as it came. The sausages had micro-bits of hardness in them, there was no knife with which to cut the bagels or English muffins. Everyone was vying for a space to find some food. On top of this, there was no air conditioning in the breakfast room. It must have been 15 degrees hotter than outside. But other than the bad breakfast things have really improved at this BW.
We were here for one night during a long road trip. It was close to one of the wineries we wanted to visit, so the location worked well for us. The room was clean, but unfortunately we were placed on the first floor right by the vending machine, so we had noise late at night and early in the morning right outside our door. That wasn't ideal. But being on the first floor made it easy to load and unload the car and to park super close by. Our daughter enjoyed the hot tub, but the pools were too cold to get in. Everyone we encountered - staff and guests - were very friendly. The complimentary wine tasting by a local winery was a lovely and welcome surprise! The breakfast wasn't the greatest we've had and the breakfast area was a bit busy and messy (you can't totally fault the staff for this, as I saw people not cleaning up after themselves), but it was perfectly fine for a free, included breakfast. The outside seating was a really nice option!
Staff were great and our room was very clean and the bed was extra comfortable. The pool looked inviting and the internet worked well. We did not have a chance to try the breakfast. Could have used one more towel. The bathroom amenities were very nice.
This hotel is over priced for what it offers. The room was loud and outdated. The air quality during the night was poor. The bed next to the window unit was cold but the bed by the wall was a sauna. The breakfast was picked over, dirty tables, cramped seating, out of clean forks, milk, waffle mix etc. We requested late checkout during check in and was told to call in the morning at 10:30. We called at 9:00 and was told we couldn't have late checkout because too many other guests had already requested it.
We usually stay at the BW in Healdsburg. The theme is a Tuscan Villa. The grounds, pool and fountains are beautiful and tranquil. They serve delicious Goat Rock coffee in the breakfast room. I will recommend that my Kiwanis Club have their next conference there. It is close to our favorite winery, Dry Creek Vineyards and to downtown dining. Parking is also convenient. The hotel was sold out for the weekend we stayed but it did not feel crowded or noisy. I always look forward to staying there.
We stayed in the Villa and had a recently renovated room. It was very tastefully decorated and the bed was great. The breakfast was more than adequate and the staff was very helpfull. We will be back!
Room was very clean, recently decorated. Bed was very comfortable. Breakfast had good choice. Location was close to town centre. Hotel had good wifi, fresh filtered water was available on premises. Staff was very helpful.
The updates to the Villa are beautiful! It's worth the extra to stay in one of the new rooms. The climate control system is silent and works really well. The decor is gorgeous and the extra large showers are really nice.
we were here for my nephews wedding in town the room was okay with good air conditioning the shower was poor very bad water pressure and the tub fixtures rusted bed was comfortable breakfast was cold when the items were supposed to be warm very small and crowded breakfast room VERY MUCH OVERPRICED FOR WHAT WE PD--OVER $300 per nite
Great place for the price in the Sonoma Wine Country. Stayed over the weekend, it was clean and gave great advice on places to eat and things to do. There is a nice pool, a great coffee shop across the street and knowlegeable staff.
Nice and clean room. Overpriced in my opinion but so is the Geyserville Inn. It's dog friendly which is the main reason we stay here. The parking spaces are very close together. That's pretty much the norm nowadays though. The little patio was nice to sit and have coffee in the morning.
Great location-quick, easy Uber/Lyft ride to downtown. The 2 Queen Beds were so comfortable and the room was quiet. Good layout for two friends sharing a room. The included breakfast was convenient and a bonus.
This was the worst hotel experience my family and I have ever had. My mother-in-law booked this hotel for a family wedding in November for travel in June. She called the week before the event to confirm her reservation. She also called the week of, stopped by the front desk the night before our reservation, and stopped by 3x the day we were due to check in. Our reservation included two sets of adjoining rooms, one handicapped room, and one other room (6 rooms total on 2 reservations). She also called to confirm we would be able to get early check in. The early check in was incredibly necessary as I wanted to nurse my new baby upon arrival. We had a rehearsal dinner to make at 4 pm. When I arrived at 2 pm, I was told my adjoining rooms weren't clean yet despite the half dozen requests by my MIL and booking 7 months in advance. Upon arrival back at the hotel after the rehearsal dinner, we went to check in. We were told someone at the hotel messed up and we only had one set of adjoining rooms. They said we could have rooms 4 doors apart. I have 2 small children so that was absolutely preposterous. My sister-in-law who also had adjoining rooms has 2 small children. Our kids are light sleepers and don't sleep well sharing rooms hence why we booked the adjoining rooms. Not to mention the fact that there was candy on my floor when we checked in. We loaded the elevator on our second day, my toddler heading in first. I was behind holding the baby and pushing the stroller. The elevator door slammed my stroller into the door frame, it didn't bounce back open. I didn't know what to do. I couldn't pull the stroller out because my toddler would be stuck on the elevator alone. I had to use all my strength to pry the door back on my stroller. Thank God my baby was not in the stroller or I fear what would have happened to her. She would have been severely injured. The front desk staff completely lacked any sort of empathy when explaining the situation. I asked if it was possible to get housekeeping to the booked rooms, and she said they would try and never placed a call. I was basically given a shoulder shrug. Please families, cross this one off your list of places to consider for your next event. It's unsafe and the staff lack basic understanding skills.
Room pictures are true, however the exterior is dirty and messy. The hotel is under construction, which was not mentioned in their page. It does have a villa flavor, but there is much more work needed to clean it up. You need to have extra muscle just to turn on the shower.
We stayed in a King 2nd floor (top) room in the back building on the property. It was conveniently located and the room was very comfortable. The bed was terrific and the sofa was a nice added place to sit. I read on the balcony in the evening (faced the courtyard with a water feature) since it was 85 degrees at 9pm! We would come back again!
Very clean, very nice staff, quiet room, great free breakfast, free wine tasting in the evening. Lots of taxes and resort fees, so $275/night ballooned up to $320/night final cost. Probably "normal" for wine country hotels but we weren't expecting that.
We've been reliably staying at this hotel for about five years now. We live in Marin. We came up for our 7th anniversary and were just blown away by the refurbished rooms in the villa. Really stylish, comfortable, great value. I travel for work in biz/first all over the world. If you are dropping a fortune on wine why spend a mint on the room? We've stayed in Healdsburg near the square for rooms at twice the cost of comparable quality. Well done!
We only stayed here because they didn't have a minimum. For good reason—nobody would knowingly stay here more than a night. The walls are so thin you can here people 2 rooms away. Every time a door closes the room shakes. Ambiance? Non a bit, either there or nearby because it's too far away for anything. Don't stay here because you think you need to be in Healdsburg. Get something in a nearby town and just drive there
The location is...well, not sublime but if you're wanting to spend your money on wine and not a hotel, this is a great choice. We had a newly renovated villa and it was stunning! Fireplace, lovely and large bathrooms, great bed and super comfy. The pool area is kind of in the parking lot but good for kids I guess. The breakfast was loaded with choices both hot and cold. All in all, for the money...I would stay again.
It is a great location if you are planning on visiting for wine tasting. RIght in the heart, able to get to many wine regions, right next to expressway. Breakfast was more varies than I have seen at other Best Westerns and the staff kept the kitchen clean and food stocked.
Excellent hotel close to freeway and in the middle of wine country. King room was nice and even had a little sofa. Breakfast included eggs, sausages, breads, cereals, youghurts, etc. Pool area and outside seating nice.
Overpriced and more like a motel than a hotel. Rooms are outdated and bathroom was very small with an old outdated shower and poor water pressure. Thin, small towels and bed linens were equally low quality. Alot of traffic noise from nearby streets. Very disappointing in such a charming spot as Healdsburg....
The hotel was not updated like in pictures. Had trouble with the shower head. The sliding door from the bathroom to the room did not block any light going into the room. Quality of sheets and towels was poor.
This property was like being in Tuscany, only you were just off Highway 101. Buildings and grounds meticulously maintained, Spacious , well appointed guest rooms. Beautiful plants, lots of roses on the grounds. Well equipped fitness room, and beautiful pool with tables and chairs around for picnicking. A restaurant on premises.
Pluses: New Comfortable beds, espresso machine, spa and pool, location. Minuses - furniture missing, eggs below par, moldy smell from air conditioner. Biggest issue was the price. For what it is, the price per night was extremely high. We won't go back.
The looks of the hotel are a highlight being similar to Mexican hotels we have stayed in. The ambience was fine, the room excellent. The service was as we would expect with everyone being helpful. As with most USA hotels you really need a car to get about. A great hotel to visit the wine area.
We spent two nights at the BW Dry Creek Inn. Our check-in was painless, and the desk staff were great. We were given a king bed room on the end facing Grove Street. Other than cars occasionally hitting man hole covers, being next to the street wasn't a big deal. The room was nice, and well maintained. We could see activity where carpeting is being replaced in some of the rooms, but ours was just fine. The complimentary breakfast is adequate - scrambled eggs, bacon one day, sausage the other, along with fruits, yogurts, waffles, and cereals and breads. I'd stay there again!
this property is a mess and ammenities are horrible will never recommend this place best western needs to review this property and correct the issues. the breakfast was just ok .too bad because the location is good
I was staying at Best Western Dry Creek Inn on a short business trip. The room itself was in mostly great condition. My only quibble was that whenever they last remodeled the bathroom, they had the counter extend to be above the toilet. But the toilet is set back close enough to the wall that the seat would not stay up. That made using the toilet a bit of an adventure. The rest of the hotel experience was great, though. The bed was comfortable and the room was decorated nicely. The TV is nice, too.
As others have stated, this property is being remodeled, so room choices can be limited. We booked months ago as a group, but were not given rooms together - after a few discussions with two different front desk staff, we at least were re-located on the same floor in the same building. Guessing this was due to the remodel, but still...rooms were clean and in decent shape, although clearly not the newly remodeled ones. Rooms at the front of first building are noisy as they face a main road and a gas station - I would request a room in the back or the second building next time. Breakfast was standard cereal, eggs, sausage, baked goods - they did have bagels and other treats from a local Healdsburg bakery that were very good. Nice location - easy drive (or about a mile walk) into Healdsburg with shopping and lots of good dinner options. Easy access to Hwy 101 to get to wineries. Grocery store nearby.
I have been trying to make a reservation at this hotel since January for a family wedding in June. I have gotten multiple quotes, passes around from one sales agent to another and my reservation was ultimately still screwed up. Their reply, sorry not sorry. When you are one of the only options in town, I guess its okay to be rude and provide poor customer service. Shame on you!
I have travelled in the Wine Country for many years and recently "found" Dry Creek Inn." It is an exceptional value. The room and amenities are excellent. It is BY FAR the best deal I have seen in the Wine Country and I recommend it without reservation. It is a very nice place!
Although we've stayed in this hotel before, this trip was not a good one. The hotel is being remodeled, which we knew going in. We didn't know that our room was on the short side of the two long halls where all the rooms (up and down) are being remodeled. Our room was one of the old ones - with cracked tiles on the bathroom floor, stuffing coming out of the ottoman and towels that were thin and rough. And, we paid an average of $200 a night for the 'pleasure' of our stay. It was memorable, but not in a good way. The small shower is built so that you have to reach across to turn on/off the water - hello wet hair! And no hair dryer until you ask for one.
The place is under remodeling so you can hear some of that during the day, but at night it is very quiet, though near the freeway. The beds are excellent, the pillows better than average, towels not so fab. The room was spacious. Breakfast was the regular stuff, not badly done. Coffee in the breakfast room was good, in the room terrible.
We very much enjoyed this place, arrived there during the deluge of late February. Rather than riding our bicycles, we walked into town (1 mile) through flooded paths and streets, enjoyed many wine tasting rooms and great restaurants. It was a very different vacation from what we had envisioned, but always coming home to our room. We were offered a small sitting area for an extra $10, and that is the only glitch... all of the daily taxes were added on to the upgrade. Other than that, the breakfasts were great... eggs and bacon or sausage, yogurt fruit. Good coffee. Staff was friendly and helpful. We parked our car for three days and didn't move it. Walked instead... which might be a little far for some, with all the food, it was needed. But also enjoyed the fitness room each day. We are in our 70s.
We recently stayed at this hotel for the third time and once again we were impressed. Our room (I think it was called the wine country suite?) was so beautiful and we enjoyed a dip in the hot tub and some time by one of the many fire pits as well. Check in was quick and easy and a nice breakfast was included in the morning. A great stay!
Stayed here four days, but won't again. Construction going on made the pool area dusty. Room was very small and cramped. Air conditioner fan was noisy even after maintenance came to try to fix it. Shower backed up (see photo). Seems like housekeeping would have noticed when cleaning. Hot breakfast was good. The security gates made this place feel like a jail.
I have been staying at this property for weekend and midweek getaways for over twenty years. It has always been a good value, particularly if you stay midweek. Though the price has risen with the increasing popularity of the area, they have made improvements to the rooms and amenities making it very pleasant place to stay. The staff is courteous and professional and the breakfast and dining room are very good. Location is 5 minutes from the town square. You can stay at a hotel on the square for six to eight times the price if you want, but I'd rather spend my money on the great wines and restaurants of the area.
Due to BW booking computer error screen cut out twice while making booking. Third time I got a confirmation screen. Wanted one room for three nights. Unknown to me until the day before arrival BW booked me in for 3 rooms a night for three nights. They are charging me for the two error bookings. Very uncooperative management. Sending complaint to Attorney Generals office in CA and WA. Business center does not work and is dirty. Was informed no laundry soap for days. At 10 am asked for change for 20 dollar bill. None. Asked for quarters, none. What a disgrace.
Very good "bang for the buck" in Healdsburg. I stayed at the Best Western and my room was 100% renovated with a very comfy bed, large tv, clean bathroom and carpets and functioning wifi. What else do you need? Plus you get a good breakfast in the morning. The price was reasonable and the location was solid. The only negative was the noise. The walls were a bit thin.
I usually love Best Westerns for their convenience and value. This one was only average. Unfortunately, it's right next to the freeway and the noise is noticeable. As for the staff, they are all very young. I overheard the traveler in front of me inquire about how close Jenner was, the young lady had no idea (it's a very short drive down 116 to the coast.) The biggest problem I had with the hotel is the google maps when trying to find it. For some reason as of this writing (March 2019,) Google lists this hotel as being at 198 W. Dry Creek Rd. It is actually at 198 Dry Creek Rd. This means that you could be standing right next to the hotel and map it, and google will lead you across the highway and dead-end you at Madrona Manor. This is the fault of Best Western Management, not Google. These things are easily remedied. The last thing a traveler wants when looking for their hotel at the end of the day is to get taken on a wild goose chase by google. I had to call the front desk to get directions and they were very aware of the problem. On the plus side, the rooms were very comfortable. The bed was very plush, the bathroom very clean (though only two bath towels for a couple is a bit slim and we did call down for more.) The breakfast room is the most crowded I've ever seen at a BW. This was a rainy weekend and everyone was inside, so perhaps in the summer it's better. I opted to skip the breakfast and just got coffee and a roll. All in all a decent stay. This place is extremely busy and not suitable if you're looking for a quiet getaway. Hope this helps.
We stayed 2 nights over a rainy President's Day weekend. They were sold out but we had the pool/hot tub to ourselves as well as the fitness room. Breakfast is excellent: eggs, guacamole, salsa, waffles, cereal, oatmeal, pastries, fruit, etc.
Spent 3 nights here while visiting family. The place is very nice. The room was exceptionally clean and the beds were comfortable. Had a wonderful nights sleep. I didn't use the amenities because it was cold and rainy the whole trip. My only concern was that I put the do not disturb sign on my door and came back to hand towels missing out of my room. Not sure if this is a gimmick they use for incidental charge. I was really upset someone went in my room when clearly I asked that they didn't. The front desk took care of my concern but be mindful if you stay there. With that said I will stay there again when I visit the area. It was very convenient to drive to San Francisco airport and a cute little town.
Wonderful surprise Super location, nice clean and convenient The location is almost perfect and the price is an amazing bargain! All the help was nice Would definitely come back again and recommend to friends
If you are into quaint, cosy & nice experience this hotel is for you. The staff are truly kind & gracious, the rooms (sometimes difficult to find) are spacious & immaculately clean. And the breakfast was simply out of this world. HIGHLY RECOMMENDED!
This property is right off the highway and very convenient to downtown Healdsburg. The hotel is a bit dated but the beds are comfortable and there is a nice breakfast room with outdoor seating. The breakfast is quite good. Not a bad place to stay!
We stayed in the "Tuscan Villa" area of this hotel, which is supposed to have its own hot tub, heated pool, and courtyard area, and runs about $250 a night. It was ... fine. The pool was closed for maintenance, something we weren't told ahead of time. There was about 2 minutes of hot water in our shower, something we told the front desk about -- we were told they would send someone up but it was never fixed. The concrete entrance in front of our door was chipped, like someone had taken a jackhammer to it, and the neither the sauna nor steam room got hot at all. They were unusable. The grounds are very pretty and the location is nice -- we rented bikes and rode out to wine country, but overall, this is a typical Best Western and not a hotel worth $250 a night.
I was going to the new years party at River Rock Casino. Was going to be a long night! So I decided to stay at the Dry Creek Inn. The grounds were beautiful! Rooms were nice and the coffee in the room was delicious! I called the casino and asked them if they could supply a shuttle from the hotel to the casino and back. They said yes and there was no charge for it! Had a great time. Will do it again. A little pricey but it was worth it.
My boyfriend and I stayed her last night for an impromptu getaway and had such a delightful stay. The room was nice and very clean, the hot tub was quiet and romantic, and the free breakfast in the morning was very yummy! The front desk staff were super friendly and helpful and the rest of the amenities were great! The hotel was calm and peaceful and provided a much needed relaxing time for us. The courtyard had a great little area with a fire pit which was nice. Only downside was the heater in our room didn't work but we didn't realize it until it was late and we were already in bed. We were both way too tired to ask for a maintenance guy or move rooms so we didn't mention it but I totally don't blame staff as it happened last minute. Just make sure to check yours before going to bed! We will definitely be back. It's our new favorite spot. ❤️
Had a lovely quick overnight stay at the Best Western Dry Creek Inn while traveling. Good price, quiet location, clean and comfortable room, kind and professional staff. No complaints! Will come here again.
Great location, staff and booking systems seem to be antiquated and inefficient.Their computer system seems to be slow and definitely did not agree with my reservation details.Then when checking out I was in hurry and had to argue with the front desk clerk that the rate was higher than I was quoted and confirmed to me previously>
I really wanted to like the Dry Creek Inn in Healdsburg, good location close to the square and to the road leading to wineries, affordable for the area, but you will not get your money's worth. The property seems run down, not well maintained. Our room had multiple broken items. The TV would not work, the coffee maker was broken and had old water in it, the locks on the front door and patio door looked as if someone had broken them and the hotel never bothered to fix it. The bed was super squeaky, every time we rolled over it creaked. The big disappointment was the jacuzzi tub. The website shows it as much bigger, but that aside, the jets spit out black items and the faucet was completely loose, causing water to go into the lower room. We were scolded by maintenance for "over flowing" the tub, without him even checking it out. The overflow cap was just resting on the drain, so they tub would only fill half way up. When we reported everything, we were only offered a 25% discount on one night. With all the other options in Healdsburg, we will definitely choose another place to stay next time. Book wth caution, there are better values for your dollars out there.
My hotel in Healdsburg is the Dry Creek Inn. It's located at 198 Dry Creek Road in Healdsburg. The check in went great. This is a Best Western and it's really not up to date. All the hallways are outside and they all appear to leak water….. the weight room was OK but there was not bench to lay on for abs….. I used the tread mill to lay down on…… the workers were super here….. and the breakfast area was actually pretty darn nice……. But this was not an exemplary place in the Sonoma Valley……there were lots of room electrical outlets and there was a nice white noise….both drains (sink and shower) appeared to be clogged up a little bit…..not a terrible place but certainly not a super hotel that should be highly recommended…. The internet was actually pretty darn good though!!!!!! Centrally located in Healdsburg………
Two different rooms both a bit too noisy. However, it was a quick wine visit and served the purpose. Husband checked out the breakfast while I got ready, but didn't eat. Waffles, fruit, yogurt, and pastries. There is a small gym that we didn't use and two hot jacuzzi tubs on the property.
We booked this Best Western Motel for an overnight stay on a recent business trip to Healdsburg. The property was delightfully decorated and landscaped outside in an Italian (Tuscan) style and we found it very charming and attractive. Our room was very clean and well-appointed. The bathroom was spacious and had all the amenities we wanted, including a full length mirror, and grab bars in the tub/shower area. The beds were very comfortable and the breakfast which even included bacon and eggs and great do-it-yourself waffles, was very good. We would definitely stay here again. The location is great and it is right off the freeway, with a good restaurant nearby. This property is an excellent value for the money.
My wife and I enjoyed our stay at the Best Western Dry Creek Inn. We were nicely greeted upon arrival, and the staff members at the front desk provided us with several helpful info sheets (local maps and an annotated area dining guide). Our room was attractive and clean, the grounds were nice, the exercise room was pleasant and in good working order, and the location was outstanding (right off the highway and very conveniently located for anyone visiting area wineries). We didn't eat the breakfast provided, but it looked adequate.
The jetted tub in the room I rented was filthy. I used baking soda in the water and ran the jets before bathing. Pubic hair and black chunks floated on the water. I emptied the tub and tried again with the baking soda and water. More black chunks. Went to front desk and they tried two more boxes of baking soda, still getting black chunks. I filled tub put in baking soda ran jets and left water in tub overnight...black chunks in morning. Toilet had problems not flushing, also black stuff on grout in bottom corners of shower. The room was comped. I am calling the county health department. Manager says they have 100 rooms with jetted tubs. This place is a health hazard.
This is the 2nd time ive stayed at this property. The staff was very friendly and helpful. The property is clean and a better Best Western quality. Beds were super comfortable. We stayed on the 2nd floor in a double queen non smoking room. The did have wine tasting the day we checked in but we decided to go to town instead. Highlights: town is walkable. About a mile walk to the plaza. We enjoyed it. We took uber back at night and it cost about $6. Ate the free breakfast which was ok. But for free there was plenty of breakfast items : eggs oatmeal sausage waffles juices coffee yogurt bagels cereal etc. We decided to walk across the street for an espresso at Plank coffee. Awesome (look for that review). This property is also located next to a gas station convenience store if you need to grab waters, chips etc. Our room had a fridge but no micro. This motel is a great find in a great location at a good price. Ill be back again.
My husband and I recent stayed at the BW Dry Creek Inn and celebrated the New Year. We decided to pay extra and reserved the Villas. To start our reservation was not correct. I had originally reserved for 5 nights arriving on Thursday 12/27 but called 1 week prior and let them know we would arrive Friday 12/28. They confirmed the change. This was resolved. The next morning after sleeping on extremely hard pillows I called to request they be changed and was informed that they did not have an alternative. The hot water turned warm each day during our showers and we did not get any towels after the room was cleaned. I asked to speak with the manager when we checked out to let him know of our disappointment. He stated they were short staffed and no one has ever complained about the pillows. Definitely no customer service!
This is a great location, a few minutes from the square and only 5-10 minutes to a bunch of the wineries in Dry Creek and Geyserville. Unfortunately we had a bad experience. Our sheets had 2 disgusting visible stains (picture attached). There were also gnats in the bathroom. I called housekeeping to change our sheets and they never came. They also only have a wall heater/air conditioner so it was freezing most of the time if the heater wasn't used. You can also hear everything in this hotel since all of the rooms are outside. I definitely won't be staying here again!
Awesome place. Close to MANY wineries and close to Healdsburg (food, shopping and more wineries). There is road noise in the front building and the walls are very thin, but still overall I will return again (this is my 4th time to stay here).
Spent a one night pit stop on our way south. The hotel is pretty, the rooms clean and comfortable. Very pet friendly. Our girls were given a nice little bag of toys and poop bags which were all appreciated. There is a nice dog walk nearby (although somewhat spoiled by the filth and garbage of drug addicts living in the bushes). The BW is close to the downtown restaurants, this is a pleasant place and good for overnight or longer
The hotel is so clean! Breakfast is yummy. They even have an espresso machine!! We enjoyed our breakfast in the outdoor seating area next to the fireplace and waterfall. The hotel is Italian themed and the rooms are a great balance of modern and Tuscan.
This Best Western was wonderful. Beautiful grounds, good breakfasts, friendly, caring, helpful staff. Convenient location for Santa Rosa and surrounding areas. Very quiet room, lovely amenities, very clean room. Bed was comfortable, sheets soft. Definitely stay here again.
Located just off of Highway 101 and near several wineries. Easy ride and even easier Uber ride (in case you don't want to drive after trading) Rooms were big, clean, comfortable. Nothing luxurious, but totally decent . The free WiFi worked great , and there was plenty of hot water. Service - very nice front desk staff. Breakfast was very nice. Eggs, bacon, sausage, mske-it-yourself waffles, fruits, cereals, bread and pastries. Not a 5* property, but executes really, really well for its price point. Would definitely stay here again.
We stayed here in August as we toured local and regional vineyards. Rooms were clean, staff was courteous and breakfast was above average. There is a nice walking path to the town square. It would have been nicer to have been a bit closer to town (it was a 20 minute walk).
Great service. Property is clean and inviting. Rooms and beds very comfortable...plenty of pillows, and our room was very quiet. Breakfast was good too. Property is right off freeway with easy access to downtown Healdsburg tasting rooms and area wineries
This is just a beautifully built hotel; scenery there is just awesome. I was surprised to see that it had three electric vehicle charging stations. The staff at check-in and checkout were so nice and helpful. My room was better than I expected for the price which was great for that location; it was a nice room. The breakfast was nice for being free. There were eggs, bacon, waffles, pastries and the usual cold items like fruit, cereal, juice etc. It was a great experience.
Very nice accommodations in a great location. The only issue was the staff met up to start their mornings outside our door each morning. I'm sure it wasn't intentional, but perhaps they should consider a new gathering spot away from guests rooms
Location - excellent . Located seconds away from 101. Doable even if one doesn't have a car. About 20 mins walk to town , 10 min walk away to the wonderful Seghesio winery. Many of the wineries to the northwest are a $15 to 20 LYFT ride away. Rooms - big, clean, comfortable. Nothing luxurious, but totally decent . The free WiFi worked great , and there was plenty of hot water. Service - very nice front desk staff. Breakfast - good. Eggs with bacon or sausage, waffle, fruits, cereals, bread and pastry - nothing fancy, but totally adequate. If you are looking for a middle of the road hotel without all the bells and whistles, this is the perfect place.
A good location for exploring Healdsburg and the Dry Creek area.The rooms were clean and updated, however, sufficient power for all the devices we travel with today was not provided. Breakfast was underwhelming. Service was good.
Perfectly located for Russian River, Dry Creek, and Alexander Valley vineyards. Easy walk to downtown Healdsburg. Friendly and helpful staff. Buffet breakfast included. Good value. Two swimming pools, outdoor jacuzzi, and sauna available.
My wife and I spent a weekend in Healdsburg at the last minute (little planning) and needed a hotel. Best Western Dry Creek is a reasonable option as far as price goes for the area, but it is a pretty average facility.
Our room had now hot water for shower or bath it would start at Luke warm and then almost imediately go cold when we complained the staff said we are sorry but didn't offer any solution or accommodation so would suggest you find another place to stay unless you like cold showers
Excellent location (within a mile or so from the square), clean and spacious rooms, very comfortable beds, decent breakfast, nice grounds (we loved the area by the fire pit and fountain). Would definitely stay at this property again!
Traveled to Healdsburg California for a week long wine trip. Stayed at the Best Western Dry Creek Inn, which was nice, but could use a bit of updating. The rooms were very nice and the bed was very comfortable. Would most likely stay there again and hopefully improvements are forthcoming.
Who is giving this place five star reviews? It desperately needs updating and is way overpriced. Pros: central location in Hburg, comfy beds, quiet after 10pm on weekends and the outside actually looks ok, the WiFi is free and excellent. Cons: inside looks like it hasn't been updated in about 40 years- just a small shower stall in bathroom, crappy free breakfast in a hideous noisy room where everything looks kind of dirty and the food is just not good, worst of all $350 a night for this on a weekend. Yes it's cheaper than some but this place is not worth that. Also there are these cool looking fake fireplaces in each room but they are on a timer which clicks very loudly every 16th of a second so you can't fall asleep let alone think if you have it on. So. If they upped their game w some remodeling and upgraded or just removed that humiliating breakfast buffet, I'd consider this place again. Meh.
The hotel property was very pretty, and well maintained. Staff were friendly and helpful, and greeted us as we walked through the hotel. Our room was very clean, and the beds were comfortable.My one complaint has to be the noise. The walls are very thin, so we could hear the conversation of the people next door clearly enough that we could have joined the conversation! We were also at the back of the hotel, which faces a gas station. There is no noise break, so on weekday mornings we were woken up by 4am from the big trucks that all seem to like refueling there. To be fair, I did not take this issue up with the hotel, but I don't know what they could have done to reconcile the issue.Overall, this hotel is at a great location, reasonably priced, and very comfortable to stay in. I do wish they would consider some better weather proofing to block outside noise, but if I stay here again I will plan to bring earplugs.
I chose this hotel because I have found Best Western to have clean, well kept properties. This proroprty looks like an Italian Villa from the outside....lovely. I booked thru Expedia, which offered a slightly lower rate than booking directly thru BW. We were given a room that had a non-functional heating unit and a shower that was only very hot or very cold. Was this payback for booking thru Expedia? On checking out I was advised that I would not be given credit for this visit on Mt Best Western Rewards account because I booked thru Expedia. Breakfast was standard fare for a budget hotel....no cut up fruits.
The property and rooms both show their age. Housekeeping is hit or miss--missing relacements like toiletries, coffee, cups etc. Calling is useless. There don't seem to be many staff for housekeeing and maintenance and whatever are there disappear at 4 pm.That may explain why it it is less expensive than others in the area.
The property itself is very nice, and well kept. There is a 'winery charm' to this place and has a european theme throughout with color tones, and fountains. sauna, steam room, nice public restrooms, several pools and hot tubs. It was a great place at a good price. I had an issue with the AC in my room, and the management took care of me financially. This is how hotels and management is supposed to be ! Great overall experience.
Good choice for Healdsburg and Dry Creek area - almost walking distance to downtown. The service was great but as others have mentioned the decor is a bit dated and the rooms are dark. Much better value compared to some of the downtown options.
Watch the fees. Only resort fee noted on website. Charged Promotion Assessment. Lots of noise. The food at buffet was satisfactory. However; not much selection. I stayed Sunday Night......... Thinking weekend left overs.
When we planned our visit to MacRostie Winery, they highly recommended the Best Western Dry Creek Inn, and we were not disappointed. The property is lovely, the staff very friendly, and the beds are luxurious. The buffet breakfast had lots of healthy choices including eggs and waffles, and there was plenty of coffee. There were a few weddings that weekend, so it was busy, but the staff took care of everyone beautifully. Plenty of parking was also appreciated. We are definitely returning to the Best Western Dry Creek Inn when we go to Sonoma. Best Western Hotels are independently owned, and the pride of ownership is very apparent in this hotel.
excellent location ,front desk very helpful ,Really nice room with porch to court yard !!! Two pools and hot tub!!! Restaurant and gas station connected to property . Restaurant good for breakfast also went back one day for dessert!
I have been coming to this property for 10 years and this is the best it has ever been. We had a 1st-floor room that looked out to a courtyard. The breakfast was great. We ate outside near the fire pit. The beds were comfy, the rooms were spacious. They have put a lot of work into this place. It's nice to come to Sonoma and not pay an arm and a leg for a hotel and still have all the amenities you need. This is easy to get to, right off the freeway with NO freeway noise.
Don't stay here. The best thing were the lights around the bathroom mirror. Too much noise, parking not the best, worried about our vehicle in the parking lot at night, breakfast just OK. The carpet really need to be cleaned. There is a lot of construction in the area and I think the companies rented rooms for their workers which made it noisy.
My wife and I stayed four nights at the Dry Creek Inn Best Western in Healdsburg California while attending a wedding. This hotel of course is not the Four Seasons but it was very very comfortable. Updated rooms, very clean, delicious free breakfast and great management. This inn is very convenient to beautiful downtown Healdsburg, the vineyards, Highway 101 and 45 minutes from the coast. Knowing what you can pay for a high-end room in wine country I would say the value this inn offers is extraordinary. I highly recommend it!
We were here for a wedding and decided to come up a few days earlier to relax and do some wine tastings. We loved our stay and ejoyed our spacious room. We then had to check out to be closer to the wedding event and at the new place we were disappointed and wished we were back at the Best Western! Thank you for making our mini get away perfect!
A dated hotel charging premium prices. Was there on a weekend in September, so maybe peak period. But for the charged, the room was not up to standard. Dated decor, furnishings and bathroom. Dirty and unreplenished breakfast. Location convenient to the freeway but not downtown Healdsburg.
Super hotel for Location, Budget and Decor. Great find in an otherwise pricey area. The breakfast is a nice added touch that needs just a bit of an upgrade with food selections. Wilp certainly stay here again on our next visit.
This was our 5th trip to the Healdsburg area for wine tasting. This is the 4th time we've stayed at the Dry Creek Inn. We stayed in the Toscana Villa near the back of the property, with a 2nd story room overlooking the garden area below. It was a very enjoyable stay at the Inn, quiet, not overcrowded, best time of the year for a trip to Sonoma County. The Inn is in a great location close to the many different trails in Sonoma Valley. Lots of areas in the gardens where you have good privacy, very enjoyable and catering to adult visits (please leave the kids at home for this trip!).
The stay was Thursday through Saturday. Arrived early and was able to check-in which was a pleasant surprise. There was a small cost but well worth it. The other added "bonus" was the breakfast each morning. Great benefit especially for those going out for wine tasting/winery visits. Yes, the rooms are average but they are comfortable and should meet most travelers needs. The location is only one mile from downtown Healdsburg (square). I actually walked it one day and it was a nice walk - even took you past the Seghesio Winery. Overall: For the value, I will look at the Best Western Dry Creek Inn for future visits.
The room we stayed in could use a thorough refreshing. The carpet was dingy with plenty of larger pieces of crud around the nightstand. The shower had very little pressure and the bathroom was very dated. There was quite a bit of noise from other rooms but we could drown that out with the cooling unit. Towels were very thin and the sheets were worn. The internet worked well. The complimentary breakfast was good with plenty of space. The location was convenient.
This hotel is located centrally to the Dry Creek winery area, as well as being just a few blocks from downtown Healdsburg. The room was clean, the service was excellent, and we had a little Keurig coffee maker and refrigerator which suited us well. Breakfast was a large buffet that seemed to have something for everyone, including fresh scrambled eggs and ample portions of bacon. My only complaint about the breakfast room is the people flow layout - on one wall were the large canisters of coffee and you pour your own after grabbing a paper cup. But if you want anything in it, you have to walk over to another wall to a counter that has the fixings. Once you add creamer and have trash to throw away, you need to walk a few feet to the end of the counter where the trashcan is - not great people flow. In the morning there is a firepit outdoors so you can have coffee out of the cold morning air - very nice. The bed was one of the most comfortable I've ever slept in and the four pillows were perfect. We had booked our stay to arrive on Thursday so we could take advantage of the hotel's offering of wine tastings on Thursdays and Fridays - to our surprise, when we arrived Thursday afternoon, they said they weren't going to have it - they were also not sure they were going to have one on Friday and asked us to call in the morning to see if it would be scheduled. Otherwise, no complaints - we'd probably stay here again because of its location.
My wife and I stayed at the hotel for 3days on a wine tasting adventure.The location is near numerous wineries. The complimentary breakfast is excellent. The rooms need new carpets and paint. The carpet was saturated with ash from resent fires and turned our feet black.I did mention this to staff at check out and was told they would tell house keeping.The pool area was clean but jacoose needed cleaning.
Room is clean, Breakfast is very good, eggs could have been cooked a bit more, Easy location, but the walls are thin, so you can hear your neighbors, and double check your bill regarding room charge, especially if you decide to add extra days to your trip.
We stayed at the Best western for one night on labor day. Our room was spacious (more so than we expected) and the bed was comfy, but as you might expect, a bit dated. Apparently, there is a newer section next door where the rooms are newer and better; it might make sense to enquire when you check in, specially in low season. There was a breakfast buffet included which was much better than expected; definitely better than the Residence Inn which I am comparing it to. While it's not near the plaza square, it's less than a 30 minutes walk, very doable.
The facility is beautiful and the interior of the room was very comfortable. We had a jet tub in our room and it was very clean. So clean my wife, who's a total germaphobe, actually used the tub. It was a very relaxing stay.
We had a large room with comfortable bed and furniture, and a mini-fridge with freezer. Both the room and the sink area were well lit, and there was plenty of counter space. The sink area was separate from the toilet/shower room. The shower head was good, but the bathroom fan was noisy. The AC worked well but was somewhat noisy, and we also heard noise from the freeway, the outside corridor, and adjacent rooms. The breakfast was very good with hot items, including cooked oatmeal.
This is an ordinary hotel, sub average quality, at outrageous prices. The rooms are of average size and haven't been remodeled in what appears to be many years. The AC unit is an old style one that doesn't have a temperature listing or setting. the shower handle wasn't working properly and I had to use both hands to pull it out with a lot of force in order to start the water running. the toilet sometimes flushed and sometimes didn't. it also made a loud clunk each time it was flushed. the hotel staff in the lobby went through the motions and were not friendly. they were absolutely no help in assisting me to print my boarding passes for the next day's flight (I know, I didn't want to use the image on my iPhone.). they never were able to get the printer to print. And they didn't try to get it fixed. "sorry". wow----bad customer service. the only reason I didn't give this hotel a rating of 1 is that their breakfast was good. But for $300 a night!!!! this is unacceptable and don't bother staying here.
This place was designed like a Tuscan villa and beautiful. We had an upstairs room with a balcony overlooking the courtyard with a beautiful running fountain. Even though it was close to the highway, the landscape muffled the noise. Close ride to the square for eating and on Tues nights they have music in the park. Wish I had allowed more time for this lovely place!
This place is basically good enough. It styles itself after a wine villa in Italy and/or France. Rooms were comfortable and the pool area was nice. Free breakfast was good. I have a hard time getting over that after a day of touring a winery or two, you come back and want to crack open a newly purchased wine and they do not have wine glasses and wine openers in the room. You have to buy the wine classes and the opener at the front desk! So if you stay here remember to bring your own!
My husband and I needed some down time away from all the daily stress we found it here a beautiful well maintained hotel in awesome quaint fun town, We enjoyed the pool, hot tub, great breakfast, helpful and pleasant staff who went out of the way to make our stay special, looking forward to staying there again
This is a great looking hotel at night when I arrived at around 8PM. Fortunately the restaurant across the parking lot still opened till 10PM, but the food was diner quality. When I took a closer look at this hotel in the morning, I found the Spanish design still very nice looking. It was by no means comparing with Hyatt Regency or some other Hilton resort hotels, but for a BW price point this is a decent offering in this area. My room was good size, clean with comfortable bed. It has a sliding door separating the bedroom from the bathroom. Breakfast is included as part of the room charge and they serve it in a villa building across from the hotel building. I found the breakfast that Friday to be exceptional above average comparing with other BW. That villa area also has some nice outdoor sitting area. This is a BW worth visiting when you are around the area.
Fine three star hotel, nothing special. Convenient location to a wedding venue. Walls are paper thin, could hear everything going on in the adjacent room. Very expensive for what one gets. There is free parking but not necessarily close to one's room.
The courtyards and fountains made for a great relaxed stay! The check- in process for not having a reservation was great. They worked with us on matching online pricing and met our needs beyond what we asked for.
For the price, this is our go to Healdsburg hotel. The rooms are spacious, the pool is fine, the firepits are night are romantic, and the location is freeway proximate. The town square is wonderful and there are many wineries in the area.
The room was very noisy; it was located at the very end of the building facing the road. My husband woke up at 5:30 am and could not fall back to sleep because of the cars passing by. I have wrote a special request when I booked the hotel asking for a quiet room since my husband is sensitive to noise. Instead we were given one of the noisiest rooms in the hotel. When I asked to change the room, I was told that the hotel sold out and our room is actually quite and we won't hear any cars . It was a lie. I will try to avoid staying in Best Western in future.
Just here for a quick night's stay. Beds were comfortable, had a handicap room as they were sold out and it was fine but the bath layouts are probably better in regular rooms. The breakfast buffet and wine tasting at night were nice touches.
The moment we arrived (after having booked a month in advance) it was dark in the night, and the place gave the feeling of a motel (and pricey one at that!). Then, next morning, we found out how wrong we were! Nice, large compound very well laid out, with an "Italian" feeling. Good swimming pools (2 of them), excellent breakfast (included) area with an indoor and an outdoor seating. Helpful, friendly staff. Location is great for excursion and wine tastings in the Sonoma County/Dry Creek Valley area, which is what we did. Pricey, but then this is everywhere in California,
Stayed here for 4 nights while wine-tasting in northern Sonoma. Room was large and appropriately furnished. Generally quiet, except when people would occasionally stop in the hallway to talk. We found the staff to be both friendly and helpful. For a chain hotel their breakfast buffet was very good with fresh fruit, yogurts, eggs breakfast meats etc. For wine tasting it can't be beat in that it is located at the intersection of Dry Creek Rod and Grove Ave. Dry Creek Road has a large number of very good wineries along it. As a result it of the hotels location it is great for tasting in that area. In addition, there is pedestrian walkway beginning just a few hundred feet from the hotel. The walkway leads directly into the center of Healdsburg. If you enjoy walking it is much more pleasant to stroll into town rather than driving in and then searching for parking space. There are sculptures and other art work along the walking path and it is well lit at night with lights located about 200 feet apart.
Nice clean comfortable room, well appointed with a comfortable bed. Our only concern is that the water in the shower was not quite hot enough. The free breakfast was excellent. I would recommend to anyone staying here to request a room away from Grove Street, which is a noisy busy street behind the hotel. Adel's, the restaurant located on the property is convenient, reasonably priced and good. Yes, I would stay here again
Dry Creek Inn is conveniently located 1.3 miles from Healdsburg Plaza for walking or driving. Staff is pleasant and morning breakfast in Villa Toscana quite delightful in selection and venue. This is a treat on its own! Only draw back was that our room was in the first floor facing highway and a bit noisy with the guests chatters. Combined with too much light entering room even though windows shutters were closed, this contributed to restless sleep.
We would definitely come back to stay at this hotel. The room was very clean and nice and the breakfast had many different options which were all very good. The hotel is centrally located, just a few blocks from downtown. The staff were quite helpful and check in and check out were super efficient.
This is the most wonderful hotel... we come back each year for our anniversary. The rooms esp in Villa Toscana are beautifully furnished with jacuzzi tubs, wonderful beds and the comp breakfast is an entire buffet!! Really amazing, the grounds are beautiful and management is very accommodating and kind, theyvgo out of their way to take care of you! 5 stars, couldn't recommend more!
If I could afford it, I wanted to stay at the Hotel Healdsburg but I couldn't. The Dry Creek Inn is showing its age a little (our sink had a crack in it and the floor seems a bit worn) but the beds are still comfortable and the room was clean. Although the Best Western is on the "outskirts" of Healdsburg Square, we were still in walking distance and didn't have to drive to the square. Although I didn't get up on time, my friends who were also in the hotel said the free breakfast was great! The only complaint I had is my son told housekeeping to skip our room but when I went to housekeeping to ask for clean towels (I would have reused them had I known we would not take housekeeping) they didn't have any "extra" to give; then I called the front desk and maintenance never brought towels up; and I called again in the evening and the clerk did not have a key to the closet (or at least he never called back for me to go get them from him). I was not the only person who didn't have towels as when I was checking in, there was another person asking for towels because maintenance never brought them up. However, that experience would not stop me from staying there again.
I guess that I expected it to be better. I booked two nights in the Casa Toscana building. The room was a good size and the bed was comfortable so I guess that is the important part. The building is long and the rooms have outside hallways. Our hallway backed up to some industrial noise which was most disturbing. One evening and night there was a pile of dirty laundry just sitting in the hallway for hours. This means that not only did housekeeping not do their job, but the management of the hotel did not walk the hallways often enough. The toilet in our room ran continuously and while I was able to get it to stop, again it is something that housekeeping should report to maintenenace to have fixed. The included breakfast was good and clearly they attempt to have food for the vast variety of nationalities that are guests at the hotel. The location is also very good for wineries but about a mile outside of the town center. I think that the price is really high for what you get. Judging from other reviews the Toscana building is not much better than the Sienna building and clearly is not worth the increased price. I think that the next time I visit Healdsburg I will look for somewhere else.
We stayed in a Villa Toscano Suite and it was a very nice room. The private balcony was an added feature which we appreciated. Staff was friendly and the complimentary breakfast was better than most Best Western's.
I read a previous review that said not to stay in the Casa Siena building. If you need 2 queen beds, this is the only option. I agree after spending one night. The room was dark & overlooked a parking lot. The room had old furniture & was in need of updating. A better choice is the Geyserville Inn just one exit away. It is light & bright. Has feather beds & a wonderful view of the vineyards.
I had several negative encounters with the staff. To begin I had to call a few times to make sure my reservation was done correctly. Even then I wasn't sure what I would encounter when I arrived. The man at the "night window" was less than helpful. I arrived in the middle of the night. He checked me in and I had to go back to the night window three times to get him to finally come out and direct me to my room. It was dark, very little lighting, minimal signs. When he pointed the direction of my room he said "I wasn't really trying" to find it! I was stunned. Overall the staff don't act like they care about their customers.
We arrived from Campbell, CA late and didn't have much time to wander the facility before bedtime. Bed was comfortable and the room was quite adequate. Parking was ample and the hosts were friendly and informative about getting around in Healdsburg. Complementary breakfast was ample and varied. Our maid was so charming and attentive to make sure we were comfortable. We will definitely stay here again as we plan additional trips to the area.
Great experience at Best Western. Pleasant staff, very clean room, nice pools. Breakfast was delicious (and free!). Easy walk to Healdsburg Square. There was some noise from the highway but not noticeable from our room and proximity to highway made for super easy travel plan.
Great little hotel, with wonderful sitting areas that you have wine or breakfast at, made to look like a lovely little villa somewhere in Italy. Pools are a bit small, with limited lounge chairs, but they do have them. Breakfast is AMAZING!!!! That have a wide selection, wide window for eating, and great areas to sit. Rooms clean, but really nothing to write home about. Walking distance down a little walking path to downtown Healdsburg - but wear your walking shoes. It's a flat path, but in heels it might be a bit long. Great little hotel! Would recommend!
Spent the night in this adorable hotel while wine tasting in Healdsburg and it was the absolute cutest! It has this Italian/European feel that makes you wonder if you're really in Napa county. It's not a close walk to the main center of Healdsburg but doable if you're in the mood but rather a close lyft or taxi ride away. We opted for the upgrade with the jetted tub and it was very much worth it. When we come back to Healdsburg, we will definitely be staying here again!
The rooms are dark, can't leave blinds open as there are people walking by your window, soap is of low quality it turns into a pool of soapy water after one use. The hair dryer is one that stays hooked to the wall, most hotels have moved beyond that type years ago. Coffee maker in breakfast room was constantly out of order, needing to be off for 10 mins. at a time. Breakfast is a non event, with the usual over cooked eggs and cereal or toast etc. There has to be better places around, we were there for a wedding so it was suggested to us.
Dry Creek Inn is ideally lacated to best enjoy Healdsburg, and all neighboring winaries. It is also within an hour of Napa's best so you get the best of all worlds without spending a fortune on a room in Napa. The facilitiy is very nice, rooms spacious, clean, and food is really good. Great breakfast before you go tasting, nice small gym.
Our extended family spent three nights here while attending a wedding. Rooms were very comfortable, staff very helpful, and the location was perfect for us. Suggest booking rooms on the second floor with balconies facing the inner courtyard. More privacy than ground floor units. Would definitely stay here again!
The inn is right off the freeway, and VERY convenient for winery touring. That said, there was no problem with traffic noise. The beds are super comfortable, and our room had a small fridge, but no microwave. We would have loved access to a microwave, even if it were not in our room, as we were there 3 nights and sometimes ate leftovers in the courtyard. The inn is clean and very well appointed, with a good deal of Mediterranean charm. The breakfast is quite good, with hot & cold options and fresh baked items. There is a charming courtyard and fire-pit area to eat breakfast in or to enjoy at other times of day. There are two pools, though it was too cold for us while we were there so we did not use them. The staff was excellent and eager to please. The lobby is small, and not really a place to hang out in, and the computer available to guests is a stand-up station...really, you stand up to use it! The hotel is walking distance to downtown if you are a walker (maybe a mile), but many would not consider it so. The hotel does have a number of loaner bicycles that you could ride right into the Dry Creek Valley, or to downtown. We would definitely stay here again!
This place is beautiful.its like a tuscany village. Our only issue was, apparently they use a service to clean the 2 pools and don't even have a net or vacuum on site. So, unless you go on Thursday you can expect dirt and bugs on your swim.other than that it's a perfect location and hotel.
Security Issues.....BEWARE....I booked two adjoining rooms for my daughter and her three friends for my older daughter's wedding, not only did they give away their rooms to someone else during the "room not quite ready yet period" on three different occasions someone else checked into the hotel and they gave their room away to 3 different men. While my girls were getting ready for bed one night and the next day getting ready to go to the dress rehearsal, three Male's walked into their room with keys the hotel had given them with their actual room. We called, we had a "heated" meeting with the manager on duty and he had nothing to say as to why it had happened. I am still waiting to get a call back 5 days later from the general manager as to why this happened and how they are going to fix this. The staff and management took it very lightly and we were not happy how they handled the entire situation. Someone in charge needs to see what kind of computer system they are using and how this can prevent a possible criminal act in the future. Our wedding planner contacted the events coordinator as well and still no replies. I am disputing the charges on these rooms with my credit card company as the stressful situation it put upon our girls that were in the wedding party should never have happened in the first place! Share
Great!! But extremely loud neighbors. The services from the staff were beyond awesome. But they need to ensure that loud guest are placed in the proper area of the venue. I hope in the future they are able to accommodate the needs of their business customers by ensuring they receive adequate sleep. I was traveling with a toddler, yet my toddler is really good at overnight stays at hotels. he didnt cry once. yet, i was terrified that the noise was going to wake him.
Stayed here for two nights for a wedding at a local winery, Chalk Hill. Hotel was nice and clean. The staff, especially the two girls at the front desk, were super friendly and very accommodating. The hotel has a great courtyard for sitting and get-togethers, and even has a cool gas fire pit for late night gatherings. Also, the free breakfast is a plus too. Overall, this is a very nice hotel.
Good value . Nice , clean. Easy access to town and wineries. Plenty of things to do in the area. Nice outdoor seating to enjoy a bottle of wine. Did not use pool, but it looked nice and clean. Breakfast was good, had plenty to choose from
It's location is great for wine tasting in the Russian River area. A short drive to the Healdsburg square. Rooms are large. We did not have breakfast at the hotel but went to the restaurant next door.
A group of us stayed here for a Mothers Day trip to wine country and it could not have been better. Close to everything and comes with free breakfast. The little courtyard is great as well and the staff was super friendly.
Nice hotel ! good breakfast ! internet was very slow ! tub drained slow ! also no microwaves in the rooms ! I have stayed at better Best westerns that cost half of what this hotel cost ! 2 pools and 2 hot tubs but my son told us not to use one of them because it was gross !
To start with the positive, the room was spacious and the grounds clean. The two pools were almost big enough for a swim! Breakfast was adequate (although never really hot) and the staff in the breakfast area incredible. The door that pulled closed between the bathroom and the bedroom was appreciated - although it did not completely cut out the noise from someone in the bathroom, it was mitigated. Proximity of the hotel is an easy enough walk to town (although certainly not the 5 minutes we were told). Driving was about 5 minutes and there was plenty adequate parking. There are a few distilleries in the area as well. The rest was less than positive. The checkout/in person(s) had an attitude. This is a customer service industry - your job is to be pleasant and "get it" - it was crazy busy with people for the SR Ironman but.................. I will give the first person credit for advising us of the rooms proximity to the elevator .................... which then created an hour wait for alternatives. Guess nobody wanted those rooms! The room we were finally assigned to had not been cleaned nor was housekeeping close to it to clean. The afternoon front desk person, appeared to be new and in training, was very pleasant and tried to be helpful - can't say the same for the annoyance of the other individual that was a holdover from day shift. Nonetheless, another half hour later the room we received was a good location. Three calls were made for adequate bathroom linens etc over the course of our stay. Even when the room was cleaned the towels were not adequate for the number of guests nor were the "sundries" replaced. Bed had a lumpy mattress cover although, to be fair, it was comfortable enough. Not a single one of the 8 pillows was a comfortable pillow but, fortunately, I travel with my own. The room was incredibly dark even with all of the lights on. I would definitely come to Healdsburg again and perhaps give this hotel another chance in hopes that it was less busy and the staff less burdened by having to do their job!
Toilet not working properly, shower door would not latch, television only worked some of the time and when it did it was very poor reception, no television menu, internet connection was not secure, it is an open network. No business center and the one computer in the lobby across from the front desk would not let you connect to the internet. Maid service was not performed until late afternoon, one ice machine for the whole hotel. HVAC system did not perform well in my room. So many security doors I felt like I was in a prison. Clerk at check in was not friendly and clerk at check out did not ask me how my stay was. I would never stay at this hotel again.
We booked this hotel to be close to Sonoma valley wine country. The hotel features many amenities like sauna, steam bath, two pools and several patios with gas fire. We asked for a quiet room (king) which we thought we got as the room was at the far end of the building, furthest away from the 101fwy. The room was very nice, large and well decorated. Two windows with blinds. However, there was a fairly busy road that we faced. Since there was lots of construction going on in the neighbourhood, noise levels went up quickly early in the morning with trucks racing through the street. Of course these workers need to do their work so no offense, but I was a bit disappointed that the hotel staff didn't choose a different room for us. We checked at the front desk whether thie noise was always like this. They assured us that the noise caused by a jackhammer early in the morning was not regular and they were going to contact the city about this. No explanation for the other (regular) noise from the street though. All in all this was the only downside staying at this hotel. Otherwise we had a great stay snd hotel amenities and breakfast were great.
Beautiful place for larger groups. Breakfast is included and quite good. The service and staff was super friendly and accommodating. The grounds are lovely and you feel like you're staying at a Tuscan Villa. Rooms are clean and spacious.
Checked in fine, but couldn't get our key to let us in the gate that corresponded with the location of our room. Eventually found another way into the complex and were disappointed since our room did not face the courtyard, as I'd requested, instead out onto a construction site across the street. The internet didn't work, the TV was fractured in the picture quality, the toilet didn't flush easily and we went down to the office! They sent maintenance to fix the TV, tried to get us onto their internet (although it said insecure site), apologized for the room, somehow they'd given away all the interior courtyard rooms, although we never saw anyone in them, and weren't sure what to do with the toilet handle... Anyway - on the plus side - there were 2 luggage racks, a lovely bed and linens, and a very good breakfast which included eggs, potatoes, yogurt, rolls etc. It's a big place, and probably lots of maintain, but is worth it for their proximity to Healdsburg and this beautiful wine area!
This is a review of a one night stay. First, the best things. Breakfast was very good. There were lots of choices, including hot items and they were served in a nice room. Room was clean and bed comfortable. Now the not so good. I had to ask desk clerk where my room was and he said it was in the back of the building. I had to ask how to get to it, and got minimal directions. It is a big building. Then found only one bath cloth for two people. Bathroom was like a remodeled closet. Set up coffee maker then found it was located where there was no electrical outlet. Room did not have sufficient electrical outlets in convenient places. (They should copy the Best Western in Sonora). Bed cover was a thin duvet - worthless. Room was next to a noisy street and soundproofing was non-existent. Room was way overpriced for just a place to sleep for the night.
We were a group of 4 couples who stayed this past weekend and there were some major problems. First, we stayed in the Villas which are supposed to be the nicer rooms...but they need work! We have stayed at this hotel at least once or twice a year over the past 7 years and you can tell the difference. The rooms need to be redone and updated. In our room, the lights were like strobe lights...always flashing. In another couple's room, their tv would not change channels and in another, the lights didn't work in the shower area. Fixtures that have been changed over the last few years do not match...They just haven't maintained the look and feel it did a few years back. On top of this, when checking out my bill was incorrect (which I caught) Since I had cancelled one of my nights (done 3 months ago)...they just decided to increase my Sunday night rate to $550 in order to get the same monetary amount from me...which I was not having. After some explanation, they changed it, BUT it should never have been increased in the first place. Thank goodness I caught it. Also one couple had a higher rate for the same days we stayed. We received multiple reasons for this which were all not true (we booked directly while the other couple booked with corporate..not true....we booked non refundable rooms while they booked refundable...also not true). After some conversation with the manager who refused to change it, my friend said it would give her
Very clean rooms..."Villas" section is a long walk to the parking lot. Odd that they don't have wine glasses in the room...but you can purchase some at the front desk. Great location! Would go again based on the motel's proximity to Dry Creek wineries.
The bed was extremely comfortable; bathroom on the small side, but with a nice glass-doored shower stall. We got the basic king room, which was plenty spacious for us. The usual BW breakfast, but with killer pastries from a local bakery and a espresso drink machine. Ride-share bikes on the premises. Too cold to try the pools or hot tub. Main drawback is traffic noise--it's right next to a 101 off-ramp, and we had to run the fan at night to block out the noise.
Hotel looks nice but rooms have paper thin walls where you hear everything your neighbors do. Room was not equipped with soap, etc. and TV reception was spotty at best. Internet worked well. Hotel is well situated to wine country, Healdsburg, etc. But this is not a comfortable hotel to stay in, just good for point of departure.
1 mi. from downtown Healdsburg, free parking, breakfast included, clean large rooms. When they have a sale you can't beat this place! Try to get a room away from the road which is busy. Surroundings are very nice.
A real value in the beautiful Sonoma town of Healdsburg. For less than half the price of the fancy boutique hotels on the square, you get spacious rooms, two pools, jacuzzis, a sauna and steam room, lovely courtyards, friendly service, and lots of character. We loved the free yoga classes! Buffet breakfast is included in the room and is adequate. As far as the location is concerned, the center of town is a 20-minute walk, a 2-minute ride in a Lyft or Uber, or 5 minutes' ride on bikes available at the hotel as part of the area's bike share system.
The rooms in the Tuscan Villa have jetted tubs and fireplaces. Even though lodging prices have risen substantially since the devastating fires, It's by far still the best value in Sonoma County for wine tasting lodging. Make sure to request a ground floor room near the steam room, as they have private patios and make for a convenient spa-like experience
Arrived on a chily day, no heating. Maintenance man was "clueless", thankfully there was a fireplace in the room that worked but only in 1 hour intervals. Had to keep resetting. No rooms to change to except right by the entrance gate and ice machine. So we stayed for the one night but next morning our toilet stopped up. That was it they had to give us a different room or we were leaving, would have preferred to have left. The new room had no heating either but lucikly the weather started to warm so no real need. Breafast was terrible. No child friendly cereals, only raisin bran, granola or guletin free rice Chex's. Dining chairs were to big making it difficult to move about, lady with her walker really had a difficult time. No variety, same ole food everyday. Only 1 waffle maker which everyone found most appealing since the other food was terrible. No fruit for kids, only 1 day did they put out bananas. I would consider apples and oranges take away snaack food. Wouldn't recommend staying more than 1 night. If you want a good Hot breakfast, go to Flaky Donut shop. They have full serve breakfasts, not just donuts. Very charming and friendly staff.
The location is very convenient to the highway, and a very short drive from Healdsburg center. The rooms were spacious [2 queen beds, plus we requested an additional cot].Staff were welcoming and responsive to various needs. Breakfast, included in room rate, offered a selection of coffee, cereal, eggs, bacon/sausage, waffles, toast, bagels, coffee, fruit, etc. There is a pool and yoga facility, but we did not take advantage of these. Architecture and decor is very Mediterranean, and enjoyable. Multiple fire pits and fireplaces around the grounds. v
The room suited our needs perfectly, as we were in the area with our dog to visit some wineries and basically just needed a place to sleep. The staff was friendly; no hiccups with either booking or checkout. We got a good nights sleep: the area was quiet and the king-sized bed very comfortable. It probably helps that you need to get in your car for a short drive into downtown Healdsburg, as that way there's nothing around the hotel to create noise. We never heard anything from the nearby freeway either, nor is it visible.
I stayed in the back part, the Tuscan part.. Much better than the front part. My room had a little patio and I could walk right out the hot tub from my room only a few feet. There were robes in the room. Free breakfast could have been better. Rubber egg omlets and see thru bacon.. They do need to spice that up a bit. My room was nicely decorated and had a fireplace. Internet was excellent. There are two pools and hot tubs.. Steam and sauna room. There are out door fire pits that are so nice to sit around.
Heating system in my rooms were terrible. Set thermostat at 70 and it did not shut off. room got to 80 and had to turn it off completely to sleep. Moved to another room after 2 days, the heating system here blew out very cold air at thermostat settings up to 81 degrees. Finally it became warm at thermostat setting of 82 degrees. What a frustrating mess. Staff acted naive and shrugged their shoulders.
we had a lovely 3 night stay at the Dry Creek Inn. Location was great, just off the freeway (but very quiet!) and a couple of blocks from downtown Healdsburg. We had a 2nd floor room in the Toscana building which was clean and comfy. Enjoyed the little balcony overlooking the courtyard -- do ask for a courtyard view. Bed was good; enjoyed the gas fireplace. Included breakfast was very nice. We were with friends; one evening had a nice time by the fire with (our own) wine, cheese, and snacks. Hotel staff was very accommodating in bringing out heat lamps. Bathroom was clean; products were nice. Liked the wide vanity with double sinks. Yes, the stall shower is small - that was common in the era this hotel was built. All in all a lovely stay at a fair price; i'd stay here again.
My husband and I stayed one night and the room was large and comfortable with a couch and comfy bed. Would have given five stars, but a few issues were a problem. We arrived at 4:30 on a dark, rainy early evening; the outside lights weren't on yet and the elevator area was dark. We heard loud voices from our second floor room; I think they were service people fixing something near the elevator. We brought a bottle of wine and the only glasses were flimsy, plastic water cups. Glasses would have been nice! Other than that, this is a perfectly fine hotel.
We stayed here for two nights and we were very happy with everything. The rooms were clean and quite spacious, the hotel grounds were well kept. Breakfast was fine, it's not gourmet but that wasn't expected and everything was promptly filled up and clean. Since doors don't close 100% you do hear quite a bit of outside noise, but it's not the hotels fault some people run around like elephants! We would recommend this and come back, thank you!
Very nice large room with hotel located right off the interstate. Smooth check in/out process with breakfast and wine tasting included from J Winery. Only about 1.5 miles from downtown Healdsburg that offers lots of great dining options and quaint shops.
Overall a nice stay. Clean room, quiet, dog friendly. Typical Best Western breakfast, not bad. Cute dog gift bag at check in. Water doesn't get really hot in the shower, which my husband didn't like. A problem with our TV was fixed within 15 minutes. Very comfortable bed. We stayed 3 nights. Would definitely recommend if you are in the area.
Arrived early had to pay $20.00 to check in early. I was a little upset about the fee for early check in. Rooms are average, grounds are beautiful. Breakfast was full of variety fluffy omelets can be topped with salsa, guacamole, and cheese. Fresh fruit salad and make it yourself waffles. I would stay here again.
The location is just off the Dry Creek 101 exit, not quite walking distance to downtown. We travel with our dog. There is a $30 surcharge. The grounds allow for easy access to parking from the first floor. There is a walking path across the street amenable to a nice dog walk. If you have a dog, this is the place to stay in Healdsburg. As an aside, the rooms are well appointed with a small refrigerator and a very comfortable bed. The shower in our room was a nice big walk in; the bathroom itself is average, maybe a little small. There is some traffic noise and the heater can be noisy; turn it off at night. We stay there every time we are in town and will stay there again.
Full breakfast, easy access to freeway and wineries. Ample parking . Staff could use more training regarding check in experience. The room was clean and beds comfortable. 5 minute drive to healdsburg square.
The only staff here working hard are the housekeepers and the breakfast attendants. Check-in is a nightmare, young undertrained staff unwilling to help or care. Location is great and beds are comfortable.
A friend told me to book here as we're staying in wine country... this is the nicest Best Western I've ever seen. The staff was friendly and helpful. The room was impeccable! Absolutely pristine condition! There was a sweet little fire pit in the middle of the complex, perfect for sipping wine and relaxing with friends and family. I very much enjoyed my stay here.
Booked a dog friendly room in the new wing for 2 nights. They insisted on charging the 1st night to the credit card at time of booking which was 3 weeks in advance of our stay, which I thought was odd. When we arrived our room was facing the highway and very noisy. It had just been cleaned and had an awfully strong smell of some sort of perfumed room spray as well. My husband and I called the front desk 3 times to see if a less noisy room might be available in that wing? They offered us the room next door (same noise level) or a room on another hallway which faced another busy road. We decided we could not stay in the room and that the hotel should have told us that they had only very select dog friendly rooms in that wing, so decided to check out. Because it was 20 minutes after the cut off time the hotel insisted on charging us for the 1st night. I explained that some of the delay in leaving was because we were trying to resolve our room issue.When I got the bill at checkout it showed charges for both nights but was assured that we would not be charged for both. It was not possible to speak with the manager and staff just kept saying they could not do anything for us. Several days later I got my visa bill and it showed charges for two nights! After phoning them the 2nd night charges were reversed but the full charge including a $50 pet fee for the 1st night remained. Terrible customer service. In addition the hotel is looking quite worn out, even in what is considered the "new wing". Never again.
My daughter and I checked in very quickly and found our two queen bed room very clean and neat. The beds were super comfortable and we both slept like babies. Breakfast was included in the price and it consists of fruit, pastry, cereal, yogurt, pre cooked omelette, and bacon, plus juice and coffee. The pool and outdoor fire pit area were really nice although we didn't get to use them on this visit. My only two minuses are the wall AC/Heat unit, it was noisy and outdated. Also we found out the walls are thin when the guests in the room next door banged around, were obviously partying and made no effort to be courteous to the adjoining rooms, smoking cigs on the walkway and generally just being loud and annoying. All in all its a nice place and we would stay again and just try to get a quieter room.
This is an expensive area but this hotel was affordable. Good location next to 101 and close to Healdsburg. Good wine tasting options nearby. The room was large with comfortable beds although it could do with a remodel as some of the furniture was quite shabby. Basic bathroom. Coffee maker in room. Very nice pool. Good but not great breakfast with excellent coffee.
We really enjoyed our stay at this hotel and would recommend it to our friends and co-workers. The staff is superior, the coffee amazing, and the comfort and cleanliness of the hotel and the room are terrific. We loved the comfortable beds and the thick towels, and our younger son really liked the shower. :-) We went in the jacuzzi and the swimming pool and enjoyed time sitting by the fire pits. The tasty breakfast was served from 6:00 a.m. - 10:00 a.m. (instead of until 9:00 a.m. like other hotels) and everything fit well for our needs on this trip. We really liked the architecture of the hotel. It's a nice European diversion and we would like to return for another trip to Italy here in the future. Next time, we'll try the suites!
Felt comfortable and safe here. Room was clean and well appointed. Grounds were nice. Breakfast had plenty of choices. Room rates were about average until you add all the taxes. What the hell is an occupancy tax? Does that mean if you don't stay there, they won't charge you tax? The only small discrepancy is the fact that there was only one wash cloth for two people.
This is an excellent hotel to stay in if you are passing through the Wine Country. Easy access to Hwy 101. Staff very good and helpful. Best part: rooms are extremely quiet for being so close to the freeway. The King Size bed is awesome and one of the best we have ever slept in in a hotel. Only noise is people walking by, which is infrequent. Highly recommend.
We were traveling and were spending a lot of time driving through the wine country area with visiting family , we were going to be home that night , but decided we wanted to stay in Healdsburg & relax. I went to the Best Western and asked for 2 rooms , 2 beds , close together and that we had a dog , no problem all was taken care of. Our family enjoyed a meal at Bear Republic and a swim , sauna , hot tub at the Hotel. We all relaxed , had breakfast in the morning and were ready for the ride home.
It was great. But cable reception sucked. There was no cable reception from channels 3-19. So i will cantimue to say nothing until a mim of 2000 characters are used. Otherwise my review doesn not count
Healdsburg is a pricey little town and the Best West Dry Creek Inn is as well. We arrived without a reservation late in the afternoon and ended up in a room costing almost two hundred dollars, including taxes, for the night -- it had a whirlpool bath as an added feature, which we had no interest in. The room was nicely appointed and had a balcony facing a quiet inner courtyard. There was also a gas fireplace in the room on a timer. The Panasonic heating unit didn't work and it was a winter night in Sonoma. We called the front desk and were advised that someone from maintenance would come to fix the problem. We waited forty-five minutes without hide nor hair from maintenance and then left for our dinner reservation. When we got back about ninety minutes later, the heater still wasn't working, so we kept the fireplace going, even though it didn't throw off much heat, and put on a sweatshirt, snuggling deep into the covers. The free breakfast was standard Best Western, although the pastries seemed a notch above normal. The acid test: would I come back? Yes, if my plans called for a stop in Healdsburg, I would definitely consider this property again.
My husband and I live a few towns over and we always choose Dry Creek Inn when we need a little weekend getaway. We had plans to stay here on a Friday that we unexpectedly had to cancel and Jocelyn at the front desk was able to rebook us for the following night with no problem! She helped us at check in too and was so friendly and sweet. Their staff in general is always attentive and helpful. This hotel is a great, affordable option in the heart of wine country. They have multiple hot tubs and fireplaces, along with a sauna and steam room. Breakfast is included in the price of your room and they even offer free yoga classes. Will definitely continue to give them our business and recommend them to everyone we know!
Our room was on the bottom floor next to the jacuzzi so it was nice to get to the room quickly after a dip. Room was nice but shower very small. Big bath tub with jets. The location was good since right off of 101 and 5 minutes to the Healdsburg plaza. Loved walking around downtown.
We have stayed here about 4 times in the last couple years. Great location, property and rooms are nice. We have stayed in both buildings and all the rooms are nice. Breakfast is grab and go type stuff, nothing fancy but there are tons of places in the area that have a nice breakfast. Mini fridge in rooms, beds are nice, kept clean. Will def stay here again.
Love this hotel! Best price for the area and great location to all the wineries. Very helpful staff, clean rooms and comfortable bed. They have a awesome fire places to sit and enjoy a glass of wine or play Botticelli ball. The hot tub and steam room were also a nice touch.
We stayed here while doing some winery visits in the Dry Creek Valley area. This is a well maintained hotel. It has two pools and is close to downtown. The rooms were comfortable and clean. The prices were a little pricey in my mind. It did have a free breakfast which was average for that sort of thing. I would definitely stay here again.
If you stay at this property, definitely opt for a room in the newer Tuscan Villa bldg,as the original bldg attached to the lobby is very "vintage", reminiscent of a motel 6. The Tuscan rooms come equipped with a Jacuzzi tub, fireplace and a private patio (if you're room is on the ground floor). There also is a steam room & hot tub in the courtyard area. Request a groundfloor King suite closest to the steam room to make the most of this amenity. The proximity to wine tasting, vineyards, as well as easy freeway access make this and hotel a good choice when visiting Sonoma county, especially when it can be had for sub one hundred, in non-peak weekends.
Last minute reservation limited options in town but the location and price were good. Place was full, room was clean and adequate but no ESPN on TV, even though listed. Staff gave good recommendation for dinner (Willi's Seafood). Free breakfast was limited but sufficient.
This Inn is decent and fairly priced in an otherwise pricey area. The room was nice and clean, however the walls seemed pretty thin. The shower was old and difficult to use but was hot. The coffee maker and fridge were a joke. I was satisfied with my overall expression, just don't expect anything spectacular.
We have stayed at this best western many times, but this particular time was the most disappointing. We had no hot water for showers and the sink wouldn't drain, so we called the front desk, they sent someone and he was not able to fix either. He would come the next day after we checked out he said to fix the issues. Also, there was so much mold and mildew in the shower I smelled it all night and did not sleep well at all. We reported all of this to the front desk the next morning upon checkout.
The Best Western Dry Creek is ideally located for exploring both the wine country and the Healdsburg Downtown Plaza. So for location, it can't be beat. However, it's more of a roadside motel than a deluxe resort. Our first night there, the check-in was pleasant and friendly. Our room, though, was located right at the top of the stairs, so there was the noise of the stairs. Also, there were a lot of construction guys. That's something that can't be controlled, but it does make for a noisy experience. And the hotel itself was noisier than some. The walls seem thinner, you could hear between rooms. So noise is a real factor. And some of the small details were disappointing. The towels were thinner then you might expect, and on our second day there was one less bath towel. The toilet seat was plastic and shifted uncomfortably. The checkout was definitely less professional and friendly than the check-in. So it's very much dependent on the person that you get. When we visit next time, we will probably explore the two Holiday Inns in Windsor. It's just down the road, and easy enough to get to the Healdsburg plaza.
My bf and decided to take a last minute spontaneous trip to Healdsburg and I made reservations at Best Western in their new Tuscan Villa building for one night.... I sadly woke up with a high fever, body ache and sore throat. I haven't even been able to get out of bed. They have a 72 hour cancellation policy, but I was HOPING that they would make an exception for unexpected/unplanned health emergency. I called and spoke with the manager Eric Neztsosie (sp?) and explained my situation to him. He was very cold and basically recited their 72 hr/no cancellation rule to me. He wouldn't even give me a credit to use another time! I am shocked at the insensitive, heartless and lack of compassion attitude he had. I really expected better customer service, more professionalism and compassion from a reputable hotel like Best Western! But looks like all they want and care about is money. I'm so heartbroken. It's bad enough that I'm lying here with the flu, and staring at my packed bags but I've also lost $200 on top of that. :(( PS. I just checked their website and they STILL have lots of rooms available for tonight....
This hotel has a beautiful tuscany-themed property and the hotel rooms are fairly prices for the standard amenities offered. I'd recommend this hotel to anyone who likes to stay on a nice property but isn't expecting any frills in the rooms.
This hotel has everything needed for a comfortable stay with ambiance, comfort and relaxation (some rooms have fireplace/jetted tubs) beds are very comfortable. The breakfast is good (awkward set-up/needs revising), needs another toaster and more space for more than 2 people to toast at the same time) in fact, space/waiting always seems to be an issue in the breakfast room (I've stayed at this hotel many times). The rooms need microwaves, even if that means re-wiring. Particularly taking into consideration paying nearly $200 a night. Pets are allowed, Two pools, hot tubs, wish one pool area would be designated for families with kids, and the other with the hot tub just for adults, hotel has a gym and outdoor firepits, and party/convention room is located at the end of hotel which is best for other guests.
Nice staff. Clean, nice room. We would definitely stay here again. Good location for visiting many of the local wineries. We only stayed one night but plan to return during warmer season and stay longer. This area is beautiful.
We have stayed here before without issue. Generally the Dry Creek Inn is a good value as most of the other places to stay in Healdsburg can be expensive. This time we ended up in rooms that backed onto Grove St. We found those rooms very noisy. Don't get stuck in one of those rooms. Rooms are pretty basic but can be large. Location is great as it is right by 101 and East Dry Creek Rd. So easy to get around to the various wineries. Buffet breakfast is included but don't expect a whole lot. It is your standard make your own waffle, pre-made eggs disks, bacon, and pastries. If you tire of the hotel breakfast (we did) Adel's is right across the parking lot.
Got a nice upgraded room with jacuzzi tub for one night. Was so nice we decided to extend our stay for another night to tour Santa Rosa area. Room has a gas fireplace with timer, flat screen TV and a balcony patio with chairs and table. Very nice comfy big bed that included some very plush pillows. Jacuzzi tub was big enough for two but the air jets did not function properly. No hair dryer for the wife but we managed without. No microwave in room but nice small fridge. Very clean. Will stay again when in this area on our next trip.
We were very impressed by how this property was well maintained. The grounds were meticulously maintained and the room we stayed in was clean and most of all it had a good size bathroom with plenty of towels. We have stayed here before over the years and the complimentary breakfast that was offered to the guests this time was the best. The bacon, eggs and coffee was extraordinarily superb!!!! The only issue was that our room #129 was located near the street so it wasbit noisy but other than that EXCELLENT!!!! We will be back, and thank you to your staff
I stayed here two years ago at the same time, and pointed out some deficiencies in the double queen rooms - ie mold in the bathroom,peeling paper, the generally grubby carpets, lack of adequate lighting, and the unmarked dog area - we were just supposed to guess where to let them do their business? All the same problems exist today except for the mold problem, and I think you should have done a hell of a lot better in 2 years toward making this place superb. It is one of the few local places of reasonable price. instead you rested on your laurels or improved something else instead of what you said you were going to do. IE there were still no markings for the dog area yet i counted a dozen dogs while i was there . No doggie bags- nothing. Also your practice of charging extra to your members for an early check in - just sucks - especially if the room is available- all you are doing is ripping people off. -Nobody had to go out of their way even $4 worth to make the room ready early. Finally when we asked for a quiet first floor room we got the one right in front of the soda machines- the noisiest and darkest place ever. you should pay us to stay there. The carpet was absolutely filthy. It's too bad you were full or we would have gone to another room. Luckily there are other options at reasonable prices nearby which we found since i don't plan on visiting this place again until after I have inspected it. If all those things are fixed up - this would be a very nice lace to stay.
Stayed here while touring Vineyards in Sonoma Valley. Nice central location for a great wine experience. The staff, pools and breakfast were excellent. We had a first floor room that was a bit noisy as cars were parking right outside our door and people were walking by our room at all hours. We did like the convenience of the first floor so would opt for that again. Our friends on the third floor had a much quieter experience but had to walk further. They do have an elevator. Nice comfortable beds, set a bit high for us short people.
This is one of the nicer Best Westerns in the Area. It older style is appealing. It has a great restaurant next door, you can walk to, The rooms are good size, the bed was comfortable , lots of pillows of different softness, clean. I have stayed there befoer and will most likely stay there again.
Stayed here several times for business and pleasure. Great location and love the pool area. Close to great restaurants and winery's. If you don't feel like going to a restaurant check out Big Johns Market across the street for some awesome take out! Coppola Winery is just down the road. Lots of movie memorabilia and great wine.
This is a very busy hotel filled with workers repairing all the damage caused by the wild fires. It is also a very noisy hotel. You will be woken at 0600 like it or not. The walls are thin and it has external walkways that are noisy. The fridge in our room was very wheezy which we fixed by unplugging it, the clock radio had an intermittent buzzing sound. The beds are comfortable the pillows are lumpy. The rooms are in need of an update/reno. There is a decent restaurant adjacent to the hotel. This is a $40 hotel masquerading as a $150 hotel.
Nice facilities, staff were welcoming. Price is too high, had some issues with loud neighbor rooms and drifters in the parking area. Management staff was ineffective at quieting the rooms and moving the drifters off the property. Made my wife feel unsafe.
Came up after the Santa Rosa/Sonoma fires and was apprehensive at first, but wanted to visit Healdsburg for a spa day at Hotel Healdsburg. We wanted a less expensive, but clean and comfortable hotel, and BW was it! Surprised to see it so full - lots of construction going on in the surrounding area, so maybe that's why. No noise at all keeping us up. Rooms are spacious, clean and had PLENTY OF PILLOWS (a must)! Towels were sparse, but a phone call solved that. Complementary breakfast was substantial, organized and with friendly staff! The main pool and Jacuzzi were closed, most likely due to off season? No one said anything when we checked in though.... Will come back - thanks BWH!!
We thought our room was great. Clean, quiet, comfortable king bed, large room with a sofa, and the property had nice amenities. We didn't swim in either pool or go in the hot tub, but loved the option and the court yard they offered. The sauna didn't seem to warm up, but the steam room was wonderful. This Best Western-- Dry Creek Inn was the perfect option for us traveling with a dog. More than enough space, friendly staff, and a little dog area. We will keep this property in mind for next future trips.
Good hotel, very pricey for a Best Western. Not a lot of hotel options in Healdsburg so they own the market. Service was very friendly, great location for wine country fun, we walked to the Plaza easily and it's very safe. In room coffee is terrific so pass on that. Comfy beds and clean room.
We found this hotel to surpass our expectations. A lovely hotel/resort. Many amenities - a good breakfast buffet, internet, free laundry. Super friendly staff! Very accommodating! A few mechanical problems with the laundry room and the room refrigerator.
This hotel is great! Breakfast was delicious, heated pool and hot tub fun, room was clean, staff were polite and helpful. I really loved the free, restorative yoga. My husband and I did the morning class twice with Katina and I highly recommend it! The last night was loud - someone above us seemed to pace very loud all night but aside from that - the hotel was wonderful.
We were intentionally locked in the pool area by an employee at closing, which we were told had happened two or three times before. Two of us hurt ourselves climbing the wall to get out. Manager never followed up.
In area to address final move out of our home in Santa Rosa, CA. Great difficulty finding accomodations due to the recent devastating wildfires in Sonoma County. However, did locate room at BW Healdsburg. Upon arrival check-in was fast and professional. Room was Toscana Bldg (located in rear of property), which has two floors (there is an elevator). The front building of property has three floors, and I assume an elevator as well. Room was large, clean, and everything worked. Bed was King, and comfortable. All amenities in room worked as advertised and we slept well. Room has small refrigerator but no microwave (if that's a necessity for you, as it is for us) but due to the circumstances we did without as rooms were few an far between in Sonoma County due to the disasters. Breakfast was included with room stay, and was downstairs in Toscana Bldg 6am-10am. Large seating area and large selection for about any taste...eggs, bacon, toast, waffle maker, muffins, cereals, yogurts, fruit, bagels, coffee, juices, etc. Probably the best motel breakfast area and food I have had anywhere, and staff kept it clean and stocked till closing. Check out was fast and professional. We had two downsides during our visit. First, we drink a lot of coffee and ran out of the in-room coffee packets on second night. Called front desk and was told "would have some sent to the room". Never came. I walked down to office an hour later and was told "we only have one coffee packet available". No explanation as to when more could be availabe, no sorry, no concern. As there is coffee in lobby 24/7, I attempted to get some coffee in the lobby but all coffee containers were empty...desk clerk said would "have to have someone from staff come and make some coffee"..I waited 15 mins and nothing happened, so I left without anything. Poor customer service and non-professional attitude/concern. The first night we arrived we decided to eat at the adjacent restaurant, Adels at about 8pm. Wife ordered a sandwich and a small side container of mayonnaise. Waitress brought the mayo but it was warm, and yellow. This is usually a first sign of a mayo spoiling. We advised waitress who stated "well, they get it out when we open in the morning, and they leave it out all day". Could not believe what we were hearing..mayo is a product that needs to be constantly refrigerated or will spoil quickly, and should only be unrefrigerated as it is being used for food preparation. This is an unhealthy, poor food handling problem that is a disaster waiting to happen. Made us leery of ever eating at this place again...was unbelievable to us. Overall, the BW Healdsburg was a good stay.
We stayed at this Best Western while touring Sonoma. We arrived at the hotel an hour early for check-in. (It's often hard to get the timing exact while traveling!) The woman behind the desk was unfriendly and appeared unhappy to see us. We were put in a room right off the parking lot which had a truck mounted carpet cleaning system running. After an hour, we had to leave our room to get away from the noise. That evening we had someone above us running and jumping for over an hour and a half...and someone trying to enter our room. We repeatedly shouted through the door that the room was occupied, but they did not leave. We called the front desk and they sent a maintenance man! We would have thought they would send someone from security! We mentioned the running and jumping upstairs and he said he would look into it. The next morning we were awakened at 6:30 with more running and jumping. We switched rooms that afternoon. Everything about this hotel was very average. I am sure there are nicer, friendlier places to stay in this area.
Stayed here, way overpriced. Was out for the fire restoration. They messed up and cancelled my reservation after 2 nights, then put all my stuff in the lobby. Really? Good room, but wouldn't stay here for the price they charge.
Overall staff did great. Internet, cable and phone were done for part of the time but this was due to the fires. Staff level was minimal but that again was due to fires. Those staff who were there were sometimes putting in double shifts. Our room was cleaned on third with new sheets, towels without us requesting it and I had $2500 in cash on the nightstand-still there when I returned!
After being evacuated from the Healdsburg area, due to fires all around us, we stayed here three nights. Staff was SUPER friendly, kind, and considerate. Our maid was A+++++ and even with so much stress of a disaster, did an incredible job with a smile each day. Ask if we needed anything more!!! Management took our situation seriously and worked with us to stay one day at a time. It was a welcome place to call home during a horrible time. Close access to 101, so felt safe if we had to leave at any time. Breakfast room is quite large, and there is something for everyone. We had yogurt and fresh fruit each day, and their coffee was even good. Court yard has beautiful roses and landscaped nicely.
There really aren't many words when you arrive the night of the devastating fires that have destroyed so many homes and businesses in the surrounding areas. However, it must be noted that the staff, namely the wonderful Jocelyn were calm, informative and professional in the face of the horror that has impacted to the area. Being short-staffed: facing the challenges due to what was/is going on you are running the show, very well. Yes, the room might be a little dated, no maid service some days, noise from neighbouring rooms due to thin walls; but super-comfy beds and clean common areas, very pleasant surroundings and a great location - which in different circumstances - there would have been so much more to explore... If I could I would send rain from England. Stay safe, Dry Creek Inn - all who work and are staying there. God bless California - it is - and always will be the best place in the World.
My husband and I arrived at the Dry Creek Inn after a long day on a motorcycle. We had started out in cool coastal fog in Oregon and ended up hot and tired in Healdsburg, CA. When we walked into the lobby of the inn, we were greeted by Jocelyn. She was able to give us the type of room in the location we requested. Jocelyn was knowledgeable, friendly, and helpful. She gave us names of several local restaurants and told us how far away they were (we were walking since I didn't want to get back on the motorcycle right away). She also told us about Williamson Wines' tasting room and the tasting we had there was a real treat. I would recommend the Dry Creek Inn when you need a place to stay in the Healdsburg area. And I want to thank management for having people like Jocelyn (I would give her 5 stars, if I could) in their employ.
We booked a room with a courtyard view but had to be moved three times to get what we paid for. Although checkin staff were helpful it was disappointing that we were initially allocated two rooms with our window and balcony overlooking a tower that housed the hot tub, corporate office and hot tub toilets. Breakfast was OK but not brilliant. Rate was expensive for the dated rooms - they need a refurb and new carpets at least.
Great location. The check-in staff was friendly and provided good winery information. The breakfast was good. The room was clean but the hotel needs some renovations. Whats the deal with the bathroom light that you can't turn off during the day.
Staff was knowledgeable about great vineyards to visit. Close to downtown area, and nightlife close by. Breakfast is "Best Western" standard. Coffee at this location is so so. Pool could be kept cleaner, but it is outside in a windy area.
We stayed for 4 nights and wanted a quiet room . We were recommended an upgrade to a room in the second block as it was an upstairs room. This block looks out over a courtyard although our room was dark as the view was obscured by trees. There was an evening drinks hour daily which was welcome. Breakfast was good, as was the pool area which is away from the buildings . The hot tubs are in the courtyard. The hotel was easy to find from the interstate and not far from the town centre. Our only disappointment during the stay was the lack of information and knowledge from the receptionists. Without exception none of them could provide any information or recommendations about Healdsburg. We later found out from Savor Healdsburg that there is a purpose built walkway located near the hotel into the town centre which as we wanted to wine taste was very useful. Despite asking about transport options the receptionists didn't seem to know about it which was surprising, .
I was pleasantly surprised that a Best Western could be so nice and it's a great value. I am used to staying at a 4 star hotel. The rooms and grounds were very nice. About 1 1/2 miles from the downtown square and restaurants. It's right next to the freeway but if you're at wineries and downtown then it's not an issue.
Charming Tuscan style motel. Reasonably priced and convenient location north of Sonoma and Napa wine country. Carpet in the room is very old, our TV did not work at first, a maintenance person came very soon and fixed it. One of the window shutter did not close well. Bath drain was slow. Bed was very comfortable. Breakfast had good selection, nothing fancy.
This hotel is a budget hotel for the area it's in and is superior in it's class. The room amenities were above what would normally be expected at that price. The room had a fireplace, air conditioner, comfortable chair, desk, chest, comfortable bed, tv, small closet, refrigerator and plenty of electrical outlets. The bathroom had a 5 piece bath with separate shower/ toilet area, double sink and jetted tub and was well laid out. The outside landscaping and amenities were well done and enjoyable.
Check in always is painless. With a slight exception on one visit in which the difference between the Groupon price and the actual price took some additions phone calls to straighten out. Rooms have been very clean and functional. Location is a bit from central Healdsburg, but only if you don't have a vehicle (three minutes' drive). Complimentary breakfast is extensive, hot plain American Style fairer such as waffles, cereal, bacon, sausages, eggs, fruit, bagels, muffins, toast freshly made coffee, unlimited milk and juices. Pools are nicely maintained and water temperature usually is appropriate for air temperature. Spa is large for several persons, also well-maintained. Good value. Will return for fourth or so stay in future!
We enjoyed another great stay at the Healdsburg Best Western Dry Creek. Check-in staff were helpful and friendly. Our room (in the Villa Toscana building) was comfortable with all required amenities. Sitting on the porch or in the courtyard was great. On Friday night the hotel sponsored an in-house wine tasting event that was very popular with guests. The location is within walking distance of downtown and is close to a local grocery store (Big John's Market) that makes pizza and sandwiches and has a hot buffet as well. A friendly casual hotel with nice staff. Well recommended.
This hotel had beautiful scenery. Two pools one heated one not. Handicap accessible. Staff very friendly and accommodating. Adel's restaurant is a short walk from the hotel. They have a great conference hall. They offer wine tasting. Overall best hotel for family get togethers or just a romantic getaway.
Just stayed in this hotel for a wedding, at 400+ plus a nice the room that promised a fireplace and romantic setting delivered on none of it. The room was bland and institutional, the AC didn't work for half a day, the toilet didn't flush at times, during check in the staff was surly and unhelpful. In a city full of amazing places to stay and eat ... just find anywhere else you will have a better experience.
The hotel looks nothing like this picture. It is far more rundown and if you are traveling with a pet- as I was, the put you in the poorest section of the hotel. Rooms are disappointing and the one I was in was not updated. Luckily I didn't pay the rates that they are advertising now-
Best Western has done a great job remodeling and rebranding. The breakfast was more than I anticipated. The beds were comfortable and the rooms were clean and updated. I recommend this hotel if you are not a "hotel snob" and need a place to stay while you visit Sonoma. It's about one mile from the town square, we used Uber.
We stayed here for a wine country weekend with another couple. The hotel is very well located just off the highway and a short distance from tons of wineries. The front desk staff were friendly and offered coupons for discounted wine tasting at a few wineries. We stayed in a King room in the Villa Toscana building. The room was disappointing. The bathroom was dirty, and the carpet was a bit worn out. The housekeeping staff did not replace the empty Kleenex box, and did not replace the dirty and used wash cloths. The included breakfast had plentiful, but sonew boring options. The staff did a good job of keeping hot foods replenished. Overall, this is an adequate hotel which I feel is overpriced for what it offers.
I was surprised at the overall cleanliness and comfort of the room. The bed was one of the most comfortable I have slept in. Usually stay at Marriott or Hilton properties and comfort of mattress was excellent. The breakfast next morning was pretty good and I was able to find something GF to eat. I would recommend this hotel for visitors to Sonoma area of CA.
We made a reservation for 4 rooms in January 2017 through Booking.com and had to pay the hotel up-front. In July re-booked directly with hotel to upgrade our rooms at a higher rate. I called the hotel 3 times to get refunds for the four rooms. Three of them were refunded in two separate transactions. When I called back to try to get the fourth room refunded, they could not figure it out in their system. Three calls to the front desk manager, Eric, and received no call backs. We have moved on to another hotel. Be careful prepaying if there is a chance you may cancel your rooms.
No fridge, remote control didn't work properly, small tv, no towels at pool which I requested three times. Had to use room towels. Breakfast served was typical bad buffet. I will have a hard time recommending this place in the future
We experienced loud, drunk neighbors; pillows filled with chunks of foam; some front desk staff that seemed like they didn't care. Our 'neighbors' came to their room at 4:45am, drunk and very loud. We called the front desk after waiting for some quiet, and it took them 40 minutes to call the offenders. So much for being rested when attending the wedding we were visiting for. For the expense of this hotel, we expected a much better experience.
Very nice stay in Healdsburg! Would highly recommend. TV cable reception sketchy; jacquzzi Tub did not work! If so would give 5 stars Nice breakfast and friendly staff. Pools looked great but was a bit cold during our visit
Nice clean hotel. Great location. Friendly staff. Pleasant grounds. Good base point for visiting surrounding wineries. Good breakfast. Enjoyed having breakfast outdoors. Pool looked nice but we didn't use it.
Average hotel room. Don't expect much but the room was clean. Our room was near the hot tub and the hotel does not enforce the quiet hours so it was very noisy after 10pm. Ask for a room away from there.
This hotel is not very nice and the employees are not friendly or helpful. My husband and I and our three small children were locked out of our room after returning from a family wedding one night very late. The staff wasn't able to open the door for us for over an hour, we finally got in at 1AM. The manager wouldn't comp our night's stay, stating that what happened "wasn't that bad." I feel like being locked out of room in the middle of the night for over an hour with three exhausted, crying children is definitely worth a free night's stay.
I feel like I overpaid for my room. I have stayed at 5 star resorts and paid less then what I paid for this room. I get that you went through a renovation but the shower and tub yuk. I'm guessing it was a partial reno. Your cleaning people should wear hair nets because I found black hairs in several places in the bathroom ( which frankly grosses me out) If I would have gotten this room for 130.00 a night I probably would not have been as disappointed but to spend what I did I am not happy. The bed was comfortable and the fireplace in the Villa room was a nice touch. The flooring should have been ripped out and replaced with tile or laminate. We had several chipped tiles. The grout in the shower was dirty and the shower was very small. I say get rid of the tub and make a bigger shower. It is located approx 1.8 miles from the center of town. There is a path that you can walk on to get there. There was a women that was very helpful and gave us coupons, a map and great info about certain wineries. The coffee in the breakfast room was good. I did not eat the breakfast but my husband did and he said it was ok. I will repeat if you can get this hotel for under 150.00 then I say it's worth it but I paid much more and that's probably why I was disappointed. The bed was comfy.
I really like this place for its location, and that it allows you to stay only 1 night. Everything about it is awesome, I just would love to see the rooms updated to something lighter and fresh not so dreary.
The room was clean, we liked the balcony, hot tub and pool area. Wine tasting at 4:30 was a nice plus. Breakfast was only okay. Beware of the "waffle machine"...my wife tried to put some batter into the cup provided, when the spiget came off! 12 gallons of waffle batter on the floor, is a lot of batter...such a waste...in the hubbub, I grabbed some extra bacon.
Very nice, clean hotel, 2 pools, and complimentary breakfast. Close to downtown Healdsburg and surrounding wineries. Staff is super friendly, plenty of free parking. Rooms in Villa Toscana are bit larger with fireplaces, Jacuzzi tub and balcony, they are worth the extra money.
This place was amazing for the price we paid. They have 2 pools and 2 hot tubs, which were accessible for us and we really made good use of them. The breakfast was really good and kids loved the fresh waffles. Great place to stay with family !!
We inadvertently were given handicapped room. Lighting poor, decor extremely poor, noise from people above. Room not made up at 2:30 following day...called and it was taken care of but we needed to vacate room for 1/2 an hour. Car charger increased fee from $2.00 per hour to $5.00 without notice.
Booked on line, hotel looked good online, when arrived the pool is very small and not eye pleasing, hotel old, rooms old and need updating, not very clean, hot water slow in shower, room had an odor, Not really close to down town, need to use your car,
this hotel is in a great location and the room 334 was a great room, breakfast was in line with costing of room and the staff where very helpful, so all in all no complaints I would definitely stay in this particular Best Western when I am next in Healdsburg.
We enjoyed a King room above the front reception area. It was spacious and bright with two windows. Nice grounds, resembling an Italian villa with fireplaces, and ample seating. Good breakfast, which was kept replenished. I took advantage of the complimentary yoga class, and enjoyed it very much. Only drawback was proximity to the freeway, which was a little loud when outside. Not a problem inside the room with the fan going.
Easy access to Healdsburg Plaza was a benefit of this location right off the highway. Be sure t book a Tuscan Villa room for the best experience. The hotel staff was friendly, and the rooms were clean!
Our experience was fine, pretty uneventful. We enjoyed the pool and hot tubs and liked the convenience to local events. The breakfast was good, very typical of a chain hotel. We had a second floor room, and it was clean, comfortable and my family "fit" just fine.
After check in, I left my belongings in my room and left for dinner. Once back in my room, I started to unpack my belongings. I found an ant in my bathtub and a dead ant on the wall. There were hairs everywhere. To be more specific, there were hairs on the side of my ice bucket, inside the bucket, on the coffee pot cord, all over the floor and throughout the linen on the bed. On the floor next to a nightstand, there was a used contact lens. As far as the bed, I can't say who's hair was on it but it wasn't mine! I called the front desk to tell them about my findings. They offered to move me but it would be a downgrade in room. They sent housekeeping up to clean. I pointed every issue I had out to her. It took over 45min from the time I called till the time she was done. By this time it was past 9:30pm and she still didn't wipe down the coffee machine or ice bucket, meaning I still had hair on and in it! The next morning, I had to kill ants in the bathroom. I stopped at the front desk to tell them about my room. The front desk told me she would make a note and let the manager know about the issues. She said if we were back before 5:30pm, we could speak to him. Upon arriving back to the room after class, I inspected my room (housekeeping should've cleaned while I was away). I found a dead ant in the trash, the coffee pot and ice machine in same condition as previous and my morning breakfast trash not taken out. Once again hairs all over the floor and hairs on the bed. I took the footer off the bed the night before and put it on the couch, it was still there after "cleaning" the next day. I went down to the front desk to speak with the manager Erik. I explained my frustration and disgust with the housekeeping and asked that I be comped for one night for the inconvenience. Erik disagreed with my request, he felt housekeeping responded in a timely manner. Erik said the best he could do was give me a 50% discount and move me to an upgraded room. I was hesitant to more for the mere fact I was checking out the next morning. I agreed to move. After moving, I called Erik up to the room to point out more hairs throughout the linen and on the toilet. Erik was asked if he would sleep in the bed with someone else's hair, he said yes because he knows his housekeepers. He then told me I could leave. Said he would refund my money and I could go elsewhere if I wasn't happy. Then checking out I had an issue with my charges. This is the short version!!
nice hotel i stayed here once before, i did not use fitness center i had two meals different days at Adels restaurant Next time id like to bring a lady friend i will be back next august also saw the hotel had swimming pool and hot tub
I appreciated the express check-in I received via email-- it allowed for convenience. I also am astonished by the decor of the entire villa. The patio outside of the breakfast room + lounge area inside the villa (by the fireplace) were delightful for relaxation. The bed-sheets are extremely comfortable and warm, especially since the temperatures dropped to 50s-60s the night I stayed. I love the offerings of towels by all pool/hot tub areas. The complimentary hot breakfast buffet was surprisingly delicious; the variety was impeccable. I was looking forward to using the steam room + hot tub but the steam room was out of service and the jets of hot tub located nearby weren't working properly. There are signs stating not to bring glasses near pool areas; however, the patio + lounge area in the villa is another great alternative. Overall, the staff were friendly & did a great job explaining what the hotel has to offer. Also, I wasn't aware staying at this hotel meant complimentary access to local wineries! Definitely coming back :)
This is a great location when visiting all the wineries around here. Not too far from downtown either. We got one of the last rooms available for a Friday and Saturday stay and I know we over paid but the location was good and the other nearby hotels charged even more. Our room was very big and clean and we had a nice little balcony. The breakfast room had many choices, more then most of the other best westerns we have stayed in. We briefly used one of the hot tubs and pool and both were fine. The property is nice but does need a little updating. There were plenty of nice places to sit outside with a fire place or fire pit. I did use the exercise room and was very disturbed that there were not disinfecting wipes or spray to clean the equipment after use. I checked with a young man at the front desk and he said they clean the equipment. I told him no one was cleaning it now and I'm sure someone would be using the equipment right after me and I was annoyed there was nothing to clean it with. He was quite smug about it. I will be following up with corporate office about this as it's very unsanitary. Other then that we had a very nice stay there.
We stayed here in June and I forgot to leave a review. The lobby is small and there was a wedding party at check in. Staff was nice, tho. The room was clean and as described. We stayed in the newer area. Based on reviews I was convinced that I absolutely had to be in Healdsburg. We spent time in other towns, too so the place didn't matter much. There was nothing wrong with this hotel but I wish I had stayed in another town with a less expensive hotel that had local character.
We loved it here. Stayed one night while planning to stay somewhere else a second night. We drove back to stay here a second night. We would stay here again!!!! The place is beautiful and the rooms are cozy with private balconys. Breakfast was yummy too
Walls in Siena rooms are not sound insulated.People talking and TV in adjoining rooms sound like they are in your room.Windows don't appear to be double pane as they don't block parking lot and other outside noise.Many pick-ups and larger work trucks show up in very early morning with engines rumbling.Close to freeway, railroad tracks and busy roads - so while close to wine country, don't envision that you'll be surrounded by vineyards and views. Location is good for wine tasting but if you don't want to be woken up multiple times during the night and early morning, not the place for you unless you can tolerate the noise in exchange for a somewhat reasonable (for Healdsburg) room rate although rates are hiked up a lot on weekends/holidays.$30 pet fee in Siena bldg and $50 pet fee in Toscana rooms excessive for BW property.BW's in Santa Rosa charge $15/20 and don't have noise issues. Breakfast is typical BW.Room is typical BW unless you pay up for Toscana bldg.Swimming pools are located out in parking lot area so not a lot of ambience there.Nice market nearby with plenty of takeout food options.
We stayed 2 nights here in a family room and found the hotel very comfortable. The breakfast was really good and the pools and fitness centre made the hotel even better. Our room was on the ground floor so access to the car with luggage was easy but I might be tempted to the 2nd next time as it was a bit dark. We had to have the shutters closed all the time for privacy and I couldnt get anything dry.
Close to Town. Nice Room and Patio. Nice Grounds with various places to sit outdoors and enjoy the sounds of the Fountains. Great Spa and Sauna. Nice Breakfast options. Look forward to our next stay here.
Worst experience. Got to the hotel after the recommended check in time and the room was not ready. When the room was ready they provided me a room that didn't have a working AC. After asking repeatedly to have someone come look at the unit they ignored my request and stated that the maintenance staff had gone home. The lowest the air temp reached in the room was 83 degrees and when I brought the issue up to management in the morning they said there "was nothing they could do". I will never be stay at this property again. Average hotel! Terrible service!
From the get go front desk staff tried to get $10 extra for an hour early check in. I'm with a tour so who pays for this? I arrived on a bike after a day of cycling 29 miles! Really? You need another $10? They couldn't bother to put my luggage into my room, as did all the other hotels. The breakfast had "omelets." This omelet is a folded over egg concoction with nothing in the center. It has been sitting in a heated tray for hours. I do not know its ingredients but it doesn't taste a lot like eggs. There are also hard boiled pre shelled eggs, not too sanitary. One day non crisp bacon, one day greasy pork sausage. Dannon 0% greek yogurt is the best item they have! The rest is heavy carbohydrates.
This is a spruced-up motel with a pretentious and fake Italian edge to it. The room was comfortable, though the walls are thin and we could hear a screaming family and barking dog next door. They should keep families and dogs in a different part of the hotel. Breakfast was grim to say the least. They serve some of America's worst coffee. The parking is good (and free).
This Best Western hotel is old, but the grounds are beautiful and the rooms are clean and updated. Outside areas all done in Tuscan style and are gorgeous. Continental breakfast has a good variety of items. The hotel is well centered for visiting surrounding wineries, and they give you coupons for the wine tastings. Be careful when you travel during the week as a lot of restaurants are closed.
A good hotel, clean with comfortable beds. Several swimming pools, tubs and sauna. Very child friendly. Only one minus: the use of disposable cutlery at the breakfast table. Please choose a more sustainable method; that also adds to the feeling of luxury. Breakfast in this way feels as a downgrade; especially since it is the last experience before checking out.
Great hotel for the money and dog friendly all around. Good location and nice staff. Skip paying for breakfast though- it was pretty bad. The grounds are also really nice for a Best Western with an outdoor fire pit and patio.
This is a facility that is a 10 minute walk to downtown Healdsburg. It's a perfect location with great public spaces. Staff is friendly and hotel is clean. Just wish the pools were not in the middle of the parking lot would be better if it was attached to their beautiful lounge areas.
Dry Creek inn in Healdsburg, California, was a great find for those enjoying the area for checking out wineries, getting away, or participating as athlete or fan base for Ironman in Santa Rosa. The beds were extremely comfortable, amenities wonderful on the property (2 pools, separate areas to visit or eat outside), exterior look of the hotel, and close location to the shopping, restaurants, wineries, etc. The breakfast choices were a huge step-up from a continental breakfast. Staff friendly and helpful.
Great location. 2 swimming pool. Free wine tasting, Adult only jacuzzi. Large fitness room. Right off the freeway. Within a mile from downtown Healdsburg. Buffet breakfast. Free parking. Right next to gas station
We had a Groupon for this for the 2 queen beds room, but upgraded to the king villa upon checkin for an additional fee. So glad we did, because the room was amazing. We originally had a room on the 3rd floor, but upon arriving in it, there were some workers finishing up painting the balcony, which looked upon the street. The front desk was very helpful and switched our room to the first floor, and we then had a little patio with a gate to access the lovely courtyard, sauna and hot tub. The room was clean, spacious, with a large jacuzzi tub. The pool/hot tub was nice and the free breakfast was good. There is also a nearby market for any additional purchases you may need. It's a good location for nearby wineries and downtown Healdsburg too. Highly recommend!
After reading reviews and looking at pictures, decided to stay here. When entering our room our first thought was we were at a old motel and not a Best Western after staying at other ones. We could very easily hear noise from other rooms, there was enough room in door to see a lot of light and was considerably more than normal. Bathroom shower and curtain was very cheap. Pools were very small and breakfast very average. It is in a nice location right off highway and close to downtown Healdsburg which is a great town. Not impressed at all for the price and would not stay there if we are back in the area again. Will give it 3 stars because of location and nice firepit area.
I put on a flyout with 32 people attending. I worked with Sarah Krug who was the event planning manager. We had a wonderful time and Sarah was awesome in the planning stages and made sure we were well taken care of during our visit in July 2017.
Think Italian,tuscan, rustic country feel and this is the look of the Dry Creek Inn in Healdsburg. Golden stucco exterior with a breakfast area that boasts a fountain and a fire place with outdoor seating is a pleasant way to greet the day. I minutes, a drive takes you to rolling hills and vineyards and olive groves or to the downtown area.
Originally booked this from a TravelZoo great deal, but had to cancel due to a family crisis. Rebooked it (and of course, paid MUCH more than that deal), and stayed 4 nites. Room price was NOT WORTH IT! "Villa Toscana" room advertised a jetted tub, terrace, free breakfast, etc. Sounded beautiful, wasn't. Breakfast was so crowded (in a small conf room area), no place to sit, too many people cutting in to get to the food - after the first day, we went elsewhere for breakfast. Small bathtub was not big enough for 2, tub and shower leaked, in-room coffee was weak and awful. We had a ground floor room, neighbors were grouchy. TV only got about 5 channels. When we complained the 2nd day, front desk sent 2 different maintenance men - first one came after an hour, then left saying he needed to reset something; after another hour, i called front desk again. They sent 2nd guy, who tried to fix it, said satellite was down. Front desk called us after another hour, offering to switch us to another room. We would've had to repack everything to move and then unpack for our 2 more nites, so we refused. Expected at least a discount to be offered, but nothing was said on check-out. Bed was very comfortable, but that's the only positive thing! Completed their online survey and got an email from their GM, but no discount was offered, only a "gee we're sorry" canned reply. CANNOT RECOMMEND THIS HOTEL TO ANYONE!
Very nice hotel and room. Plenty of choices for breakfast. Just a few driving minutes from downtown Healdsburg. Happy with the location. Would recommend this hotel to others. A good place to stay that was a little less expensive than some of the other places in the area. We could use the savings toward our wine tastings!
This hotel is definitely a good location for anyone visiting Healdsburg and the Wine Country but it wasn't my favorite Best Western. The breakfast was sub par and we have stayed at many Best Western properties so know the difference between better quality and lesser quality and service. We used points so that was a good thing but if I had paid the advertised rate for this hotel I would have been very disappointed as the place wasn't nearly as nice as the website expressed.
Bed is very comfortable and the breakfast presentation was nice as well as the seating for eating. They set up the outside for those who like to dine outside. It was pleasant. Staff was very helpful. There is a great market just around the corner, Big John. This place is close to Healdsburg square.
Friendly, professional service; easy access from interstate; helpful staff for reviewing sights and points of interest in Sonoma County and the City of Healdsburg. Free wine tasting in the evenings from local wineries.
Highway motel. Inner courtyard only available to guest staying in King rooms. Double bed rooms separated (motel under highway). Room themselves very clean and comfortable - comfy beds, large rooms. Very dark, most room windows do not face any light.
Stayed here because we like the Best Westerns. All are a little different and you can tell the innkeepers take pride in their properties. Nice clean room. Had a corner so could see the sun setting. The pool and hot tub on the grounds were refreshing after a day of visiting wineries.
This complex is in need of general maintenance. It is very busy, in a good location and a tad pricey on the weekends. The pool areas are very nice with the larger pool actually good for a few laps. Standard rooms have comfortable beds and room atmosphere. Parking gets congested and there is only 1 elevator for the 3 level segment of the Inn. I had a quiet room on the second floor of the North building and really enjoyed visiting the pool between wedding events.Hotel staff was accommodating and pleasant. Hwy 101 is a stones throw from the parking lot and Big John's Grocery, a true wonderland of food and drink, is walking distance.
Exceptional hotel in Healdsberg! Beautiful artful grounds with a Tuscan theme, beautiful murals in the swimming pool area, jacuzzis. The rooms we stayed in were in the Villa bldg with jacuzzi tub and pvt. patio and they are exceptionally maintained, clean and quiet. I am a light sleeper so appreciate the quiet and insulation in the Villa rooms. The beds have high quality linens and are extremely comfortable. The complimentary breakfast includes eggs, fresh fruit, healthy yogurts and an excellent variety of beverages and food items. Our whole experience staying here for the 2nd time for 4 nts staying at Dry Creek BV was excellent and I commend the management and staff!
We have stayed her a few times using group on/travelzoo deals. They have nice rooms and a decent breakfast. It's not healthy by any means, heat and go kinda thing. Good location, can walk to the square. Clean, nice front desk staff.
Great hotel, beautiful facility. On downside was breakfast. Supposed to be served until 10. We showed up at 9:30, only one working toaster, bacon, sausage, milk and gravy were empty and told they would not be refilled. Felt were rushed out as they were closing whatever they could to get out of there. By the time we finished eating what we could find it was 10. All but 3 of the tables were cleaned and had the chairs upside down on the table. I feel I should have been able to walk in there at 9:55 (rude, I know) and get the same breakfast I could get at 8.
Ok accomodations. The previous BW scammed me and told me I was getting a $50 credit for my next stay, here in Healdsburg and it ended up being the beginning of a 32,000 point room. I received 7500 points.
On a trip to russian river area, ended up booking this last minute and we had our dog with us. Was told at reseravtion time from Amex travel they accommodate dogs but no mention of extra charge, and I didn't ask as the per night rate was high enough ! At checkin we were told there was! In any case, the stay was decent, room was nice and the patio was very useful. The staff was very helpful - I needed to get some food items heated and they helped us out, as the room does not have any facility like microwave. However, water clogged in the shower. That was really disappointing, something I didn't in the least expect from a place like this Breakfast was average overall.
So very average. Pool area and chairs nothing like pics. Towels seemed to be in short supply always! Asked to buy bottled water at front desk and they sent me to vending machine (that didn't take cc and I had no $). I expected more based on the price. Asked for glass of ice at the buffet to make ice coffee and was told " we don't do that". On the positive side it is a great location.
Very comfortable bedding. The black out shades were a bonus! The morning coffee could stand to be upgraded. The staff and hotel amenities were an exceptional value. If I ever need a hotel in the area, this Best Western will be at the top of my list.
Just generally a very comfortable average priced hotel. Has all the amenities you are looking for, the staff are friendly and helpful if at times a little stressed.. Up grading to the suites is nice as you get a private area with fountains etc.which is nice to enjoy your own wine etc. Breakfast is standard but more than adequate . This is our second time here and we have not been disappointed. The reason for the four stars is that the air con was either not working properly or inadequate. Trust me you need good air con in Healdsburg
A great treat and surprise given the price. Very attentive staff and don't forget to request your winery passes if they don't ask you first. Loved the amenities such as well functioning jacuzzis, steam rooms, and sauan. A real treat.
Rooms are looking old jacuzzi did not work, bed cover had noticeable stain, pools seemed dirty and out of towels and main jacuzzi was chain off and when asked about gave no explanation as it clearly looked to be operational.
This was my second time staying here and will come back. The staff is friendly and accommodating. The room was beautiful as well as comfortable. We went swimming each night and the pool felt wonderful. Two thumbs up!
Nice hotel in Healdsburg. Perfect place to stay for experiencing all the wineries in the area. The hotel is near the 101 Highway and close to the quaint downtown Healdsburg. It is a must place destination for wine tasting in beautiful Sonoma County. We really enjoyed our stay.
overall hotel experience was good. Room was clean, bed was comfortable. there were many options for breakfast- including good strong coffee. The staff was knowledgeable and friendly. i would recommend this hotel.
This hotel was identified as a good choice for a local wedding. Mattresses were excellent, breakfast was above average, and they provided a free yoga class. The location of the property is not great if you want to access downtown Healdsburg on foot but you can walk to an excellent supermarket and there are some dining choices close by. Biggest problems: our room was extremely dark and quite damp. The property installed nice new white shutters instead of draperies but, if you're staying on the ground floor and open the shutters--even a little bit--there is no privacy whatsoever. Lightbulbs were very dim so getting ready for a wedding was not easy. HVAC was great and fully functional but the filter was dirty. A motorcycle gang stayed in the room next door and parked directly outside our room. No explanation needed about the noise. Most concerning: houskeeping opened the door without questions or ID when I locked myself out.
Lovely, Italian style hotel in Healdsburg. Very close to the many wineries in Alexander Valley. Excellent breakfast and large, clean and comfortable rooms. Although I did not use the service, the hotel offers yoga.
Dirty rooms, low quality furnishings and food, unprofessional front desk staff (especially Julie), for a very high cost. Management doesn't care about keeping your business. They think that because they're always full they can treat customers poorly. The area needs another hotel.
The property has some nice resort-like features -- big pools, sauna, hot tub, steam room, interior courtyards. Rooms are at least average and comfortable. Staff made me print out my $10 BW gift cert, said they need to attach it to my paperwork. So I did, only to find in morning staff did not attach it and the new staff had to search around for it (but did find it). Strange. Price for room that we got is really hard to beat for Healdsburg area.
great little town always fun with lots 0f good to great places to eat NOT FAR FROM THE OCEAN OR THE RIVER. Great in winter and summer! It can be hot in summer and cold in fall but it is always a great place to visit!
For a wine tasting vacation this hotel is placed in the perfect spot. Healdsburg is located between the Russian River, Dry Creek and Alexander / Napa Valley wineries and is loaded with wonderful restaurants. The rate at this hotel is very competitive as compared to the down town hotels at $500-$800 nightly. Not the fanciest place but clean and comfortable.
This best western had a good hot breakfast, the beds were great, and the staff was very pleasant and helpful. The bathroom was apparently upgraded since its inception but the housekeeping could have worked a little harder cleaning the bathroom.
The perfect spot to stay in Northern Sonoma. Right on Dry Creek Road the home of Zinfandel. Wineries just a short ride in any direction. Restaurants in Healdsburg just minutes away. Basic hotel with a decent breakfast and good coffee. Location makes this a perfect spot to stay.
This hotel seeks to provide outstanding service, comfort and value in an area where overnight rates are quite high. My experience exceeded my expectations. I appreciated the healthier options for breakfast. The air conditioner didn't quite meet my needs overall as it was a bit warm despite my efforts, but fortunately the temperature was fairly mild so it wasn't a big deal.
We had an enjoyable time at the Dry Creek Inn. Rooms were clean - bed comfortable - free wifi. The location was ideal - between the Dry Creek wineries and the cute downtown area. Love free parking! The front desk provided us with some 2 for 1 wine passes which were appreciated. We enjoyed a glass of wine next to the fire pit each evening after a long day of tasting. We checked out another hotel in town while strolling the square - $400 per night?? What? We'll stay at the Dry Creek Inn thank you! Would recommend and we will stay here again. Oh, they have free breakfast in the morning - we just didn't go.
The hotel was no frills and overall adequate. However, the whirl pool tub in my room was definitely not cleaned beforehand. When I fired it up, there were tons of specks of dirt and other debris floating throughout the tub--really gross. There was also a flood light that randomly came on at 7am each morning in the bathroom, and it wasn't clear how to turn it off.
The check in with staff went ok. Got to the room. The temperature outside was up around 90, so we wanted some AC in the room. The AC would not work. Phoned for maintenance. The line connection was worse that a bad cell connection. Finally said we needed maintenance to come to the room. They finally did. The maintenance staff had trouble at first trying to get it to work. I saw he kept resetting the remote. It finally worked. After dinner we came back and the AC was off again. I got a pen myself and reset the remote. It finally came on. My wife went to get ice. All three machines were empty. The next day, the same. Would highly recommend staying at another place than here. I love staying at BW wherever I go, but this one does not live up to the others.
Luckily we are only spending 2 nights at this hotel. We booked in the new area of the hotel thinking it really did mean "new". New as in maybe this part was built 20 years ago. The shower stall is small and tight with chipped tiles and grout missing. We bought some wine to drink in our room but the only glasses they provide are very cheap plastic ones. We walked to the check-in building and asked for wine glasses and were nicely told "sorry we don't have any but you can buy them at the grocery store or Dollar General". So now we are more at the Motel 6 level with this kind of service- bring your own glasses. I hope I'm not insulting Motel 6 since I have not stayed there in 40 years. The continental breakfast feels like a free for all on a gigantic cruise ship. There are tons of people crammed into one room trying to get their coffee, juices, breads, cereals, make their own waffles or nab made elsewhere tiny omelettes or sausages. They ran out of cut up fruit and did not appear to replenish it as well as coffee. One thing they did not run out of were tip jars for the staff positioned at all the different self serve stations. It just seemed odd. One other thing that was odd was an apparent minder/bodyguard/bouncer type guy for the most part standing at the door watching everyone as they came and went in a not very friendly manner. I seriously doubt there are breakfast "crashers" trying to sneak into this place. If the hotel wants to pay someone to stand around why not have him help the rest of the staff replenish coffee and fruit bowls rather than act like he is surveilling a prison playground. On a positive note, it is inexpensive. If you have any thoughts that this is in Healdsburg and in walking distance to shops- it is probably at least 2-3 miles walk into the shopping and main area. The hotel is right next to the highway.
This was a good place to stay. Clean rooms and two pools and hot tubs. The pool was pretty warm. We enjoyed it. There is a free breakfast and a nice big breakfast room. There is a common area with a big fire pit that is good for a group to sit around. or just for two. Also tables and chairs over by it. The only problem we had was at check in. The girl whos name was Alexis was not rude, but she was NOT friendly. I tried to give her my vouchers for the 10 dollars off our stay and she informed me that I could just give those at check out. So at Check out, Julie told me that I was suppose to give those at check in!! I told her that I did present them at checkin and was told to give them at check out. She said it would take her 10 or 15 mins to verify them.. So we had to wait to check out. Julie was very nice and professional and helpful. The checkin in girl was NOT.
We booked a Casa Siena king room through the American Express travel website. The picture on the website does not correspond to the room we received and is very misleading. The hotel is on a busy street adjacent and borders the highway. Our "corner" room on the first floor has a view of an intersection & parking lot. It is just feet away from a busy road with nonstop traffic noise including a loose manhole cover that clanks loudly every 2 seconds. There is no "sitting area" as shown and described. There's a single dinky arm chair that has seen much better days. The carpeting is filthy and the borders of it are gray with dust and the occasional dead bug. The bathroom is very tiny and and has chipped and even a missing tile at the entrance to the shower. Our keys failed just a couple of hours after checking in. The walkway to/from the rooms is blocked by very noisy flooring work on one side. The other side is obstructed in many places by a maid carts, laundry bins, and other equipment, so we have to walk in the parking lot to get to the lobby. To top it all off- the power is out! Not their fault but makes our stay here even less desirable.
It was the perfect place to lay one's head at the end of a busy weekend of wine tasting. The room was spacious and quiet, even with two, corner windows to the street... The amenities were complete and most importantly, the shower was terrific. Breakfast the next morning was adequate and the coffee was just okay. Overall, a very good experience and we will be using it again, in the future.
Clean hotek. Could clean carpets, like most hotels. Little noisy when on first floor, but kept a/c unit on for white noise. Bar fridge, no microwave, not even one available, in reqest, otherwise I would have rated higher. Fair price for location. Easy access to highway
My friend and I stayed one night at the Best Western Dry Creek Inn. When we arrived, Jocelyn and her colleague were most helpful, giving us tips on wineries to visit, etc. We appreciated having coffee and tea whenever in the lobby. The room, on the back side of the main building on the first floor, was relatively quiet. The beds were comfortable, we had heat when we needed it. Internet connection was good. Breakfast was crowded, but we found a quiet spot on the interior patio by the breakfast room. The only negative was the unfriendly young woman on the reception when we checked out.
the motel is not located in town but a few miles from the plaza area. But a good location for the millions of wineries that are on the Dry Creek road. The staff was very helpful with a list of recommended local restaurants. The breakfast was institutional prepared off sight and warmed up except for the waffles and oatmeal. Get a top floor room as foot stompers can be annoying late at night.
We have stayed here a couple nights every year for five or six years. Great shape for an older facility. Convenient to the best wineries. Great restaurant next door. Stellar breakfast room with excellent staff.
We looked at many options for the Passport wine weekend. This was pricey we thought, but once we arrived, we understood that it was in line with others yet was nicer than most. There was a loud event in the party room but when we asked about it the staff immediately addressed our concern and had them turn the music down. The breakfast was nice, not unlike other hotels we have had the same option. Everyone was very nice and we would recommend it to all.
Spent 1 nite here on a whirlwind 2 week tour through all regions of CA. Extremely pleased with hotel accomodation and service I experienced during this stay. Room was clean and end unit had dual slider windows which allowed me to open for cool nite aeration. Felt safe in this town and in this Hotel. Hotel staff were friendly and customer service oriented and provided me with excellent info on local dining scene and area wine tastings. Room was clean and adequate for overnite stay. Convenient location to downtown Healdsburg and area dining. Room faced Dry Creek Inn road and somewhat noisy during day but was acceptable at nite. Pool/Spa and free breakfast were a pleasant bonus although I rarely partake in these services. Highly recommend this hotel if you are exploring the Sonoma County wine region or need a stop on your way to other beautiful destinations within the state of California!
We stayed for 1 night mid-week and were very pleased. Location is just off the freeway and only 1 exit past downtown Healdburg. The hotel has a beautiful mediterranean look. We were greeted promptly at the front desk and check-in was a breeze. Our room was on the second floor facing the road. This probably explained some of the noise we heard. There are 2 pools, 2 hot tubs, sauna and a steam room! Breakfast was included in a nice size room which was needed for all the guests. There were eggs, sausages, 2 waffle makers and all the breakfast regulars. Someone was constantly circulating to clear plates for guests. I noticed they used melamine plates, not paper-- less trash? Our room was nice and very clean. They had just shampooed the carpet so it smelled very fresh. Comfortable bed, nice furnishings. Our only complaint was some noise which was never bad enough to keep us awake. I would ask next time to stay on the other side. Great choice.
Stayed her with wife and in-laws while visiting sonoma for wine tasting/tours/etc. Breakfast (included) - Had some of the standards (waffle machine, cereals), had yummy eggs and bacon as well. ALSO had a toppings bar for the waffles, whipped cream, various fruit toppings. YUM. Definitely better-than-average hotel breakfast. Nice decor around the hotel that reflects wine country. They also have fire pits in a few spots, which is nice for morning/evening lounging. They have a sauna, steam room, pool, jacuzzi. Took advantage of a couple of these and enjoyed 'em! Room was clean/neat and spacious enough. Staff were friendly and helpful. Checkin/out easy/painless. A PLUS was the celiac-friendly staff at breakfast. My wife can't be exposed to gluten, and the staff seemed well aware of this issue and had already hidden the gluten-free cereals in the back to keep away from cross contamination and brought them out for us whenever we needed it. Loved that! Overall definitely recommend staying here when visiting sonoma.
This was not a BW Plus, but should be. Spotlessly clean, great triplesheeted beds, spacious room and bath, good lighting, comfy chairs. The breakfast room was also in a large separate building , with an attendant to make sure only BW guests took advantage of the nice buffet. The grounds were especially nice and well maintained.
Dog friendly accommodations, location, staff and design of hotel were top of the list of great for the Dry Creek Inn. Highly recommend if going to Sonoma Wine Country for work or play. Bring your dog. They love dogs there.
This is a basic, no frills hotel in Healdsburg. About 5 minutes from downtown, it is convenient for restaurants, tasting rooms, etc. it does not have inside corridors (all room entries are from outside hallways, like a motel), which I didn't realize when booking. We had a king room with a fireplace and whirlpool tub & the room was very nice. It also had a nice little balcony which we did not use because it rained the entire time we were there. The hotel offers breakfast but it was not appealing to us so we went elsewhere.
Easy early check-in. Nice bedding. Pool was great, long enough to lap swim. Steam room was fantastic. Breakfast was good, eggs, bacon, cereal, yogurt etc. We had a king room on the ground floor, it has a nice sitting area, nice furniture. Everything was good. Price was $129.00 mid-week, $152.10 weekend. I would definitely stay here again.
This is one of the nicest BW hotels we've stayed at. Convenient to the highway, a restaurant adjacent and a reasonable walk to downtown Healdsburg. Beautiful outdoor seating area. This BW has an elevator if that is a necessity.
Sure, the Dry Creek Inn misses the mark on a couple of things but you sure can't beat the price. It's a great home base to explore the amazing Russian River wine country. Just blocks from Healdsburg the Dry Creek Inn has everything you need. Room was a bit tired but price is right. Light breakfast included as well. We visit this area often and always call the Dry Creek Inn home.
The Best Western at Dry Creek is a great place to stay. We enjoyed the luxurious pillow top beds, the comfortable lunge chair in the room, the outdoor patio for breakfast near the breakfast room, and the hot tub and swimming pool -- which are open til 11 pm. This was a tremendous value at the price we paid!
The Dry Creek Inn (Best Western) in Healdsburg offers a convenient location. The rooms are continually being updated, we had tile saws going after 10am. The room we booked was the standard room. It could use a small amount of TLC, paint touch up. We did not get to use the hot tub and the breakfast was not compliant to a keto diet. We have used the hot tub in the past and it was fun and relaxing. We have used the yoga class, also, and did enjoy it. The staff were very accommodating in extending our stay. I will stay here, again.
This was a great, no frills option for my family over Thanksgiving. Rooms are comfortable enough, typical motel style. A small refrigerator was convenient for cold groceries. We did not have a microwave. The big breakfast was OK - waffles, cereals, pastries, oatmeal, eggs, bacon or sausage etc. not particularly exciting food but the quantity and variety was nice to sop up some CA wine and prepare for a day of adventure. The kids loved the heated pool, and I also enjoyed the hot tub every night. I inquired and apparently they offer wine tastings on Friday nights this time of year. Location was suitable - Tip Top liquor store and even Seghesio is within walking distance, a nice path along the road leads to it. You could even stretch it and walk downtown if you had to. A short drive to Dry Creek Valley and many, many wineries.
Nice, affordable stay in the middle of Sonoma wine country! We were surprised at the amenities in the room (fireplace, jacuzzi tub, fridge, coffee maker, nice courtyard view, and balcony). The bed was comfy and overall, the property is quiet. The hotel serves daily breakfast, free wifi, is clean, and warrants a relaxing stay. The location is indeed a bit off the beaten path, a mile from downtown Healdsburg. I wish that the mile was walkable, but the streets are rather dark at night in this part of town and it felt unsafe.
The room is very nice. It takes over 5 minutes to get any warm water for a shower. Letting the water run for that long, or more, is a waste. We are in a drought! I would think the hotel would fix this ASAP!
If you go there for a special weekend retreat with your wife I would think twice. If you don't mind waking up at 7am with multiple dogs barking for at least a half hour. then thats ok. I had to call the front desk after 20 minutes and they didn't know what to do. Then when room service came in and cleaned my room Saturday they did not leave me any bath towels on hand towels. Went I got out of the shower Sunday morning and being awoke by dogs I went to dry off only to find that they had left no bath towels only 2 hand towels. Ever try to dry off with a hand towel?
This isn't the worst hotel you will ever stay in, but it's not the best, or even average. If you do stay here, try to stay in the newer building, as I believe that these appear to be nicer and newer. Our room and bathroom was a bit old. We stayed in the old wing, and our room directly faced the traffic and the noise. They had no other rooms we could switch to. The carpets appeared a little dirty, and the pillows were not comfortable-- I got a serious stiff neck and still have it 2 days later because they are too big! The final straw was when I went out to the reception desk to buy a bottle of water-- the ONLY machine that sold water (there are several that sell soda) was out of order, and I was told the closest place to get a bottle of water was 2 miles down the road. For a Best Western I think they could do just a little better.
Went with my girlfriend and I have no real complaints about the stay. Sure I wish it was a little closer to downtown, but a $6 Uber ride isn't terrible. The room was clean and had some nice amenities including the soaking tub and the speaker system that greeted us on arrival. The bed was quite comfortable and the temperature of the room was easily manipulated. If you wanna spend $100 more, go stay at the nice little inns but if you wanna spend that $100 somewhere else like at dinner, spend the night here and don't think twice.
We stayed at the Best Western Dry Creek, a 1.2 miles north of the center of Healdsburg. The town has great restaurants and tasting places, and is a super convenient location to Russian River Valley, Dry Creek Valley (mere minutes), and Alexander Valley. There were two buildings and cannot remember the name of them, but the breakfast was in the other building. Our room was actually especially nice. We had Room 334 -- Third floor room with two windows, each on a different wall, as the room was perpendicular to the end of the two parallel rows of rooms. Breakfast was your standard hotel free breakfast, acceptable. We did not use any amenities other than breakfast, as we were out each day wine-tasting. One item to note: there is a nice, really wide paved path that runs parallel to and between Grove Street and Healdsburg Ave, possibly originally part of the old railroad line whose tracks were alongside the path, so except for the first 50 feet or so, you can walk the entire way on a path into town.
We've stayed here often for wine country get always. Its close to town and in walking distance of a fabulous gourmet grocery store and a sort drive into town. In the heart of dry creek minute from many wineries. The downstairs court side rooms are great and allow you to meet up with friends and relax on the central court. Not a big fan of the breakfast
This is a wedding party venue. Travelers need to know this because, even though residents sign an agreement to keep the noise levels down after 10, it is rarely followed or enforced. The upgraded rooms in particular bump up against courtyard where parties take place. Easy walking distance to healdsburg. Lovely customer service, including breakfast attendants; however, bfast itself was mediocre at best. The room it is held in is incredibly loud when full. Whole experience was noisy. Although management was attentive and respectful, I would do my best not to stay there again.
We have stayed at the Dry Creek Inn several times when visiting Healdsburg, and have always been well satisfied with its accommodations. The rooms are nicely appointed, the breakfasts are ample with plenty of choices, and the location is convenient to many wineries, hiking at Lake Sonoma, and the Warm Springs salmon hatchery. We found it to be very popular and fully booked on week-ends, so usually plan our visits for mid-week.
We stayed here for two nights and think the hotel is great value. The rooms are spacious and clean (other than when something fell behind the bedside locker and it hadn't been vacuumed for a long time). The staff were very helpful and pleasant. The diner out front is good. However the breakfast is terrible. The "omelette" was rubbery and smelt of margarine/butter substitute. Stick to the bagel and cream cheese option!
We stayed here with a group of 18 people in March for the barrel tasting. The rooms were spacious and nicely decorated. They had a lovely patio and firepit which we could not enjoy because of the weather. A nice breakfast was included with our room. The hotel was in close proximity to downtown Healdsburg and the wineries. We would definitely recommend to friends.
Stayed here for 3 nights in the middle of the wine country. Great location. At least 30 wineries within 10-15 minute drive. Many are small boutique wineries that have limited production and offer some really exceptional wines found only at the winery. It's also 5 minutes to the downtown square of Healdsburg, which is fun in itself. It rained all three days but its a really short distance from the parking lot to the tasting room. :>) The hotel rooms was fairly large and recently renovated. The bathroom is original and there is only so much you can do but the bed was great with nice furnishings. Got an upgrade rate by being BW rewards members. Breakfast was OK but since Healdsburg was so close we went to the Downtown Bakery and Creamery on the square for some delightful breakfast pastries. Great location and a wonderful get-away.
We went for my husbands birthday. Our first night there we were trying to enjoy a romantic evening in our room. Unfortunately there was a large Very Loud gathering in the courtyard right outside our room. We called the front desk at 2030 and asked "how much longer would the party be on going" the woman working the front desk was rude in the way she spoke to us about quiet hours starting at 2200 and at that time staff would . At 2130 we called again and asked can they at least ask the people to quiet down, woman at front desk said they would send the maintenance man to ask them. At 2230 my husband went to the front desk to complain and he reported that the female at the desk "she was so rude" The staff finally did something. We were up until 2300 and had to be up vert early the next morning.
Ended up coming back inland from the northern California coast due to rain and decided to try out Healdsburg after staying in both Napa and Sonoma. This is a great small town in the Wine Country and reasonable in price given the territory especially since I made the arrangements a couple of days before staying. The property is very nice and has valuable amenities like a free full breakfast and great exercise room where all the machines actually work. I understand that they have a wine tasting in the evening as well which I did not take advantage of since I had already been wine tasting on my way back from the coast. It is very close to the center of town where there are many great restaurants. Would definitely stay here again.
The location of the hotel was within a short walking distance to downtown Healdsburg. The walk was along a very nice walking and biking path that was well light. Our group felt safe on our foot journey. The hotel was low cost and was nicer than other BW that I stayed in. The setup and room design was similar, but the concept met my expectation in facilitating our wine tasting experience. The staff was kind and helpful, suggesting opportunities for us to enjoy during our vacation. The desk and house keeping staff, as well as the breakfast staff were very accommodating and professional. Overall I would recommend this BW Dry Creek. It was an affordable and comfortable experience for all of us.
Stayed there midweek for two nights recently, and must say our initial impression of the rooms, courtyard , and building, was very impressive. Rooms were large, but seemed to be lacking amenities for the price. Only one chair in a deluxe room, meaning that one person had to sit on the bed, or on a rather uncomfortable desk chair. Called the front desk for some information, (there was no room directory) and answered our question rather abruptly. Although we are Diamond Club members, were not recognized or acknowledged, and although this is really insignificant, reflected the attitude of our stay. Breakfast was very underwhelming, and basic. We will not stay here again.
We stayed 2 nights last week. Check in was very good, Brian at desk was super. Room was on 3rd floor in older section. Had king bed, sofa bed nice bathroom, very clean. Outside of hotel is not the greatest, tried to be med style, but things used are cheap looking. Breakfast not so good Watery oatmeal, cheese omelette warm, waffles best thing coffees hot and good. Adels next door best place around, down home food and lots of it.
I've stayed here many, many times. They have update the hotel and my stay was even nicer this time. The rooms are super comfortable. The staff is so friendly & helpful. The location is incredible. The free breakfast is very nice & a great way to start your day. And the very best thing, the Location! You're right at the door of Dry Creek Valley and so close to some wonderful wineries. And of course, it's just a few blocks into town where there are world class restaurants. I highly recommend this Hotel!
I did not actually stay in a room at this hotel, rather went to a function in one of the halls they provide for events. I found the grounds and rooms that I did see were in need of an upgrade or refreshed. For the price that is charged, it is not worth it. The Healdsburg area has gotten to be over priced in general.
Seven of us stayed at Best Western Dry Creek Inn for four nights to enjoy wine tasting in Sonoma. The location is central for wine tasting, dining and shopping. The beds are super comfortable and the staff is friendly and helpful. We especially enjoyed the gas fire pit in the evenings, recapping our adventures of the day and chatting with other wine lovers from across the country. The room rate was a good value and included breakfast, with some hot items. There is a restaurant on site and a local market with prepared deli items within walking distance. The hotel is close enough to the coast for a day trip to Bodega Bay, etc. If you are handicapped I recommend asking for a room on the side with the elevator.
I stayed here back in September - as a recommendation from a family member. The hotel is very nice, staff very friendly and helpful, has a breakfast. Room was very clean and the surroundings were nice. There are 2 parts - the standard rooms and then rooms with a fireplace. The standard room price was a bit high for being a Best Western, since I stayed at the Best Western in Petaluma also and it was basically the same room - (just a bit nicer but not worth another $100 a night nicer). Also getting here was a bit confusing as if you are using a navigation system (Google Maps) there is an W. Dry Creek Road - which is 1 exit before this and it leads to the Madrona Manor. Not good to be lost at night time. When I called the hotel the desk clerk told me how to get to the hotel. She said that they have that problem a lot. Should have said something in the confirmation or on the web page. Oh and since I paid ahead of time through TripAdvisor - there is an additional charge of $4.39 for some hotel phone/internet charge - that the front desk said was automatic and that third party booking don't charge for it. Nice, clean hotel but don't know if I'd stay there again due to the cost of the room.
We've been staying at the Best Western Dry Creek Inn for several years now. You can't beat the location for restaurants, close-by wineries and easy access. The rooms are spacious and comfortable, clean, and have all that we need for the short time that we stay in the room. The 3-star rating is for the downward quality of the breakfast and "concierge" services. It was always a nice perk to have the breakfast included in the price of the room, but with our last stay, the breakfast did not vary - they have an egg serving that is shaped for an omelet, but nothing to put in it if you don't eat bacon or sausage. You can put individualized packets of "salsa" on it. They used to have cheese to put in the omelet, but not anymore. By the third day, we couldn't do the same breakfast again of granola, yogurt, and breakfast breads. When we asked the front desk for recommendations of wineries and restaurants, they couldn't tell us very much. They knew less about the area than we did...we usually like to get local recommendations and experience new venues based on these discussions. They just direct you to a sheet that lists restaurants in the area. Not very customer friendly. The price of the rooms have risen 25% since we started staying there, and we will have to explore other hotel options in the future. It's a great hotel for a stop and go trip, and knowing in advance where you want to go!
We went to a wedding at Mayacama and stayed at the Dry Creek Inn. It was one of the recommended hotels by the wedding party. The only negative was the 2-day minimum and our inability to be able to drive to Healdsburg from the Peninsula on Friday night. The check in was smooth, and the room was large and pleasant. My wife really liked the fireplace.
This was an excellent choice. Would stay here again. Very nice rooms and outside facilities ( fire pits, sitting areas). Easy access , Hope to visit again soon. There is a lack of public transportation.
My sister and I planned a quick visit to Healdsburg to do a little California wine on the way north. This hotel exceeded our expectations. The hotel is clean and very well-appointed. The location is very convenient to the highway and also to the lovely downtown and Healdsburg wine rooms. Complimentary breakfast was delicious and well set-up. Staff members were friendly, welcoming, and helpful. Undoubtedly the nicest and cleanest Best Western I have ever stayed in. Will gladly return!
Great choice, proximity to wineries, quaint small town feel in Healdsburg. Glad we stumbled upon this place. Recommend room in Villa Toscana. Close to dining, shopping, 15 minute walk to downtown & Costeax's bakery.
We loved the Dry Creek Inn - everything about it. The rooms are great, the beds are comfortable, and the outside common space is wonderful. Your location near downtown worked well for us! We will definitely be back!
Fourth year we have stayed here. Excellent location right off of Highway 101 and many wineries within 10 minutes in just about any given direction (if not closer)! When traveling with 3 persons, we have no choice but to stay in the older building with two Queens so we have a little more road noise, but rooms are always clean and comfortable. The newer building, which has "nicer amenities" according to the front desk clerk, only has King rooms available, but they also have patios overlooking the courtyard below, so if you can swing it, try and book one of the rooms "in the newer building." Regardless of room, they serve a very nice breakfast, which includes a few hot items (eggs and sausage or bacon ... it varies), along with cold cereal, hot cereal, yogurt, fresh fruit, toast and assorted pastries. Popular hotel for wedding parties so book early if you know your dates!
We had a great room with air. It was large and comfortable. It was a top end room. The faculties and atmosphere of the hotel were lacking. The location is too far from the town square to walk. I would happily pay a premium to be on the square. If I didn't need to leave the room it was great. I expected cleaner facilities.
We enjoyed our stay here on October 5th in the Villa Toscana section. Our clean and quiet (which we requested) room was relaxing. It was warm enough to sunbathe at the pool. Only one of the two pools was heated. After enjoying an incredible dinner in town, I thoroughly enjoyed the jacuzzi in our suite. My two recommendations would be that a larger TV was needed for the room. I would have preferred the TV sitting atop the dresser vs sitting above the fireplace. The distance and small size of the TV made it difficult to read titles under news stories. The only other suggestion would be smaller pillows. My neck is still bothering me due to the heighth of the pillow. A lot of hotels offer softer and smaller size pillows to allow guests a choice. Side note: breakfast is included in the price. We checked it out but decided to go to our favorite place called Cousteau. We only live an hour away in Sausalito but we like to spend the night when we have consumed wine. We will stay here again BUT I will bring my pillow from home.
Nice property, it looks nicer than your standard BW hotel. Beds were comfortable and rooms well decorated. Pool and jacuzzi were convenient. I would stay here again, good value for the area which can be expensive at other hotels.
Review update: 4 stars for the Villa Toscana room and for the way that Best Western handled our last stay. A few months ago, we had a terrible experience in one of the Casa Siena rooms. However, the manager reached out afterwards, and offered us a stay in one of the (nicer) Villa Toscana rooms. We recently had a chance to use the gift certificate. The two buildings offer an entirely different experience. Our 2nd-floor Villa Toscana room was quiet, restful, and had a mini balcony. We enjoyed keeping the door open and listening to the water feature in the courtyard. A sound system piped music into the bathroom (which had a blazingly bright skylight), and even the toiletries were nicer. We appreciate the way that management made our first experience right. We would consider staying again- on the Villa Toscana side.
There room key did not work directly after check in. When I went back to the front desk, I asked to speak with the manager about the problem. The manager was incredible rude to me and questioned how long I had the key, he wanted to check if the key was really not working and he was holding the new key over my hand without releasing it, as in a kind of keep-away gesture. He refused to compensate me for the inconvenience and stated he would only compensate me if the quality of the room was in question and he did not consider the room key part of the quality of the room. Then he followed me to my room to see if the new key worked. He was literally behind me and I could hear him sighing. I was uncomfortable after this happened and I wished I did not have to stay there the whole night.
We have stayed here several times it is an affordable option for the area the staff is friendly and includes breakfast. Rooms are large and comfortable, but you will need to drive to town as it is not located near the center of Healdsburg.
Very clean, comfortable, hotel. A favorite place for us to stay in Healdsburg. Breakfast is always more than enough to start the day. Room is clean and comfotrable. Staff very friendly and helpful. Look forward to our next visit!
I can't explain how this hotel has received any moderately favourable reviews. It is right next to a highway, the layout is such that every conversation in the parking lot or hallway and every passing vehicle is 100% audible in your room. The facilities have the feeling of being built with paper mâché. You are in for a long night if you stay here.
Hotels in Healdsburg can be very expensive. Although this hotel was not inexpensive it was relatively affordable for Healdsburg so we stayed here. If you have been to a Best Western you know what to expect. We stayed in the newer building and I would recommend this as the design is nicer. Our room was large, had a fireplace, mini-refrigerator and a balcony. The balcony overlooking the interior courtyard was nice. We had a very quick check in. Breakfast is included although it is typical of this type of hotel chain, not my favorite. The breakfast area had a nice courtyard area where you could eat outside in addition to the interior room. Pool was OK, there are at least two that we saw. The hotel is right off the highway with very easy access. The hotel is located outside of town. There is a nice paved trail that leads to the town and we walked there everyday. It took about 20 minutes to walk to town. The first night we walked back after dinner but opted to walk on the road instead of the trail - not a good option as the road is not lit and we ended up walking in the pitch black until we thought of using the flashlight on our phone to see. The second night we drove. Check out was quick.
I cannot really think of anything positive to say about this hotel, other than maybe the cost. It is located a good 35 minute walk from the town of Healdsburg, with nothing really very close. The room was shabby, tired and not particularly clean. The breakfast was a shambles - a complete and utter free for all with no particularly good choices of food, except maybe the waffles! The staff were not very helpful or friendly at check-in.The grounds were quite attractive and there are two swimming pools. Wouldn't stay there again, although as said, the price compared with a lot of Healdsburg hotels was reasonable, but it wasn't good value.
What a farce...Brian at "reception" needs training...he was unprofessional and hardly pleasant...did not confirm how many nights we were booked, or told us anything about the hotel except the free breakfast. Mistakenly, someone in my party only booked us for 1 night, instead of 2, in the "fanciest" part...Tuscan rooms...little more than an expensive hotel...cheap furnishings...a skylight in the bathroom that woke us up, ugly "art". We were in Calistoga having a massage, and they called, starting at 2pm, that we had only one night, and handled our stuff, and moved us out of the room, leaving a charger, that a very unfriendly and uncourteous handyman found for us at the request of another nice woman employee. DONT STAY HERE!
The location was right off of the freeway but the room was quiet. There is a walking path that lead to downtown shops and restaurants in less than a 20-minute walk. Breakfast room was large with lots of choices. I was able to do a load of laundry, no charge for washer or dryer! The grounds were well maintained.
I had a group of about 40 people that stayed at this hotel for a conference. The space was great, including a courtyard area just outside the conference room--perfect for people to step outside and see daylight between presentations. The hotel rooms were clean and nicer than I usually have when I book a hotel for a personal trip. The best part was how wonderful the staff was. They always had our room ready early, and kept the space secured after we were finished. They didn't complain or push us out when we ran a little long. Sarah, who I coordinated with to organize the event, was absolutely amazing. She answered all my questions, was always super flexible, and was available when I needed her. We received great room rates and the conference space was free of charge because of the number of folks we had staying at the hotel. All in all it was a wonderful experience. The only reason I'm rating it "very good" instead of "excellent" is because breakfast didn't blow me away (though they did have bacon!).
We stayed at the hotel as part of a wedding party. The location is great-within walking distance of several restaurants and wineries. We upgraded the room but even so, it was quite small and much in need of a remodeling, especially the bathroom. Prices are very high in the wine country during the summer so we were prepared for that. Breakfast comes with the room fee which was nice.
The hotel was very good. We really enjoyed all the seating areas around the hotel- many by the fireplaces. Also enjoyed having a fireplace in the room. We would have preferred having a bar that was close to the rooms. This hotel's restaurant/ bar was across the parking lot from a gas station- not very inviting!
We stayed here for our wine trip. Perfect location. Right off the freeway and close to many wineries. We're best western members and received a discount for our stay. I would suggest staying at the Tuscan Bldg...much nicer. Breakfast was very good. Nice selection of food.
Were very positively surprised about the whole appearance of the hotel and the grounds. Did not expect this from a BW facility. Great room and great bed. The location was great with respect to easy access upon arrival as well as getting to downtown Healdsburg and to find nearby well known wineries.
I was over-charge based on my reservation and it took a little effort to correct the hotel charge. However, each time I was at the front desk I kept hearing the same issue of being over-charge or incorrect billing.
Solid hotel for a couple of nights of stay when visiting the wine country. Easy to find, located near the highway exit, free parking and other expected amenities. Rooms were large and clean, breakfast was OK. Great location if you have a car, but If you want to leave the rental parked, do bypass taxi service (limited) and use one of the great uber drivers in the area. If you want to walk to downtown Healdsburg, it would take approx 15-20 minutes.
This is one of the best kept secrets in Healdsburg. Great value, nice property, especially the Tuscan Villa. There are two pools, a large spa, and relatively close to downtown Healdsburg and right on Dry Creek road for easy access to many great wineries.
Great location, friendly staff, reasonable prices, comfortable beds and great extras like yoga, free breakfast and evening wine tastings. Lots of places to sit outside and enjoy the beautiful weather. Very close to town and to fabulous wineries.
We spent three days here just ahead of the Labor Day weekend. The hotel is a typical California-style arrangement with open walkways and three levels. Rooms are clean but dated with adequate space but a miniscule bathroom. The hotel is convenient to US 101 and is well maintained. It has a beautiful Mediterranean-style courtyard that's open to guests. Breakfast is provided in a large common room that closes promptly at 10 am and offers a variety of options. Breakfast gets crowded and chaotic. Healdsburg is worth walking around. It is a besutiful, well-tended small town, convenient to Sonoma wineries.
The boutique hotels are extremely expensive in Healdsburg so this is a really great alternative! The hotel is beautiful on the inside and exactly what you would expect of a Best Western on the inside -- not amazing but clean and nice. For the average person who wants to do some extraordinary wine tasting in an beautiful town with lots of great shops, this is the perfect option.
The Location was good for winery tastings, the town of Healdsburg and if you wanted to go up to the casino. Breakfast was included and access to the rooms was secure. The cost for 2 nights was less than 1 night at the hotels or B&B's in town. Only a little more than a mile out of town. Unfortunately, the air conditioner never worked! It was set at 64 with the fan going all the time on high, yet it was cooler outside at 82 degrees with a breeze. The way the rooms were situated, you couldn't get a breeze through the patio door. The pillows were pretty hard, as was the bed. We left the room for not even 15 min and housecleaning came in, made the bed and put up new towels. I'm sure that's all they did, because we were not gone long enough to actually "clean" the room. With the room being too warm and stuffy, we decided to go for a swim. We went to the smaller pool that was nice and clean with no one in it, but it didn't have a Jacuzzi and it wasn't heated. So we went to the main pool, which was dirty ...... literally, you could see the dirt at the bottom of the pool; the Jacuzzi was even worse. It was all sudsy, which I thought was maybe from someone's bathing suit that detergent didn't get rinsed out of properly, but after just a few minutes in the water, we started to itch and had to get out. The Jacuzzi in our building was chained off. The next morning we went down for our complimentary breakfast, but unless you wanted continental, the rest was pretty sad. The eggs were dry and looked like they came out of machine; the oatmeal was so watery, it wasn't even appealing. Can't say we'll be staying there again any time soon.
Pros: • Location was good for winery tastings and if you wanted to go up to the casino • Breakfast was included • Access to the rooms was secure • The cost for 2 nights was less than 1 night at the hotels or B&B's in town • Only a little more than a mile out of town Cons: • The air conditioner never worked! It was set at 64 and it was cooler outside at 82 degrees with a breeze. The way the rooms were situated, you couldn't get a breeze through the patio door. • The pillows were very hard, as was the bed. • We went to the smaller pool that was nice and clean with no one in it, but no Jacuzzi and it wasn't heated. We went to the main pool, which was dirty; the Jacuzzi there was even worse. It was all sudsy, which I thought was maybe from someone's bathing suit, but after just a few minutes in the water, we started to itch and had to get out. The Jacuzzi in our building was chained off. • Breakfast was served every day until 10:00 am, but unless you wanted continental, the rest was pretty sad. The eggs were dry and looked like they came out of machine; the oatmeal was so watery, it wasn't even appealing. Can't say I'd stay there again.
Fairly basic hotel with basice rooms which are clean. Building is very cheaply built thus noise can be a problem from neighbors, the gas station next door and truck traffic on the freeway. Friendly staff with decent basic breakfast. Really no reason to go out of your way to stay at this hotel unless you get a decent rate.
Arrived after 23:30 at Hotel. Spacious room with fireplace, clean comfortable. Good night rest, relatively quiet area. The breakfast room is very busy with a lot of movement. Basic selection of pre-cooked foods, could improve here. There is a pool which is a plus. Fitness room is very basic. All in all the hotel is ideally situated for both the business traveller and sightseeing visitors with a lot of nearby attractions.
Our stay was just an overnight visit on the way to SF. Located off the highway, we found this little getaway just what we needed. Greeted by a friendly staff, the property was older but well maintained. Our room was in the Villa Toscana building and had a pretty courtyard view with a calming fountain. The room was clean with a comfortable bed and cozy fireplace. The complimentary breakfast included the usual bacon, sausage, and 'make it yourself' waffles. It got pretty busy, so get there early! The pools were clean and offered two options. Located within a short drive to Coppola Winery, this was a perfect stop. Overall, a nice visit.
This hotel was clean and the staff very friendly. The breakfast area and food were both great. This is an older hotel that has been nicely refurbished. The only issue is the noisy window-type air conditioner. Most hotels have these and We wish they could be replaced with something like forced air.
Stayed here for a destination wedding as this was one of the hotels that the bride provided. Hotel is ok. Rooms were very roomy and clean and bed was very comfortable. The hotel provides a continental breakfast each morning with the usual toaster for toast, waffle waker, cereal, bacon, sausage, yogurt, fruit, etc…..certainley nothing you would find in a nicer hotel The grounds and buildings were decorated like an Italian villa. Very nice pools. Property was very well maintained and landscaped. Only issue is that there is no bar in the hotel and the restaurant next door only had wine and beer and was basically a dinner. To get any type of liquor in a restaurant thou have to go into Healdsburg. Only reason stayed here was this was the only hotel available that the brides provided. Hotel was ok.
Nice rooms (albeit AC did not work well) with gas fireplace, clean and several nice pool areas gave this hotel a 4, especially when price compared to other hotels. Simple breakfast and wifi is included so no complaints. Near Healdsburg which is a fun town. Would return.
Really all was smooth and efficient, except for the breakfast craziness. Pillows were dreadful though. Locations good for wine country touring and close to fine dining. Easy access from freeway, quiet location and dog friendly.
This place was booked with +7 wedding parties. I thought, oh no. WELL, it is great to be wrong! Each and every time I asked a question or needed/wanted "something" the hotel staff was on-it in seconds. I had asked an events coordinator to see if towels could be brought to a hot tub. The staff had the towels there almost faster than I could get back to the tub! and I was NOT a part of the wedding events.
Nicely furnished and recently updated. Outside of building unattractive and painted "baby crap" mustard orange and interior walls have no sound proofing. Forced to hear "all" activities in neighboring rooms. Rooms are dark with low voltage lighting. Unable to read a magazine so bring flashlights if you want to read. Water extremely hard and little water pressure in the bath/shower.
My wife and I stayed at the Best Western – Dry Creek Inn in Healdsburg, CA from August 9th to August 18th, 2016 during our wine country vacation. We chose the newer building called Villa Toscana. Its architecture is the Italian villa style with each room having a view of a center courtyard. The building and rooms are very nicely decorated and kept clean. Each morning there was a complimentary hot breakfast which was very good although very similar in food offerings each day over the entire stay. Our room was quiet and comfortable. Of course like any hotel property not everything was perfect. The doors going into each room where in need of lubrication, i.e. squeaked loudly each time you opened and closed them. The bath towels were one of our biggest issues. They often had large amounts of loose lint in them which ended up everywhere on your body, and I mean everywhere! If they didn't have loose lint they were the consistency of a loofa sponge. This Best Western does not have each guest write down the license number of the vehicle they are driving when checking in. While normally this wouldn't be an issue, if you lose or misplace your keys or remote start fob (OK I did), and someone kindly turns them into the office, there is no way to determine which guest they might belong to. Also, mentioning at the front desk that you have lost or misplaced your keys or remote fob will not cause them to make a mental connection, after someone has already turned in keys or a remote fob, and ask if possibly they are yours. At the time of our checking out no one asked how our stay was which I found unusual especially considering the length of time we were there. Despite these few items we did enjoy our stay, which with a little effort by Best Western, would have been more pleasant.
My dad and I stayed at the BW Dry Creek Inn on our trip to Healdsburg recently. Our accommodations were ok. We stayed in the older, motel part, not the newer more expensive part of this establishment. Pros and cons are as follows: Pros: -Good free breakfast, access to the nice outdoor lounge area and a fireplace on cool mornings -Great location right off of 101 and Dry Creek Road exit -Great people behind the desk, they were very helpful -Pretty good restaurant right next door when you don't feel like driving to one in town, serving basic comfort foods, sandwiches, chicken, steak, spaghetti, the usual all American fare plus beer and wine -comfortable, if very high off the ground, beds -free morning newspaper -free 24 hour coffee, especially good in the early mornings when it was quite fresh! -wifi was good -ac was on a constant mode that really worked for us with the surrounding air temp CONS: -no bar in tub for seniors to grab onto, slippery surface -quite noisy, could hear phone conversation in next room and in corridor noise was very loud also. Seemed to calm down at night which was good but very noisy during the daytime -bathroom was quite small. Lots of room in sink area, a lot of it seemed a waste of good space -no place to smoke (my dad likes cigars) Lots of cigarette butts by the fire pit, looks like people smoke there although I don't think you are supposed to, maybe after dark? -no room for table in the room. There was a desk and a HUGE chair for sitting, but a table would have been nice. Just not enough room I guess. I found it very hard to find a place to put my things Overall it was a fine place to rest your head at night but nothing special. If you are looking for nicer, and more expensive, accommodations you might try the newer part of the hotel on the other side of the office. I would recommend this hotel for those looking for a place who don't care if it is fancy and just want a basic place to stay at a good price (this is the older motel side, not the newer side).
2 humans and 2 dogs.We stayed for 4 days. Loved Healdsburg. The hotel is located a mile from town. And Big John's Market a block away.. Nice trail to walk the dogs just down the road. Our room was good size and the staff was supper friendly and very accommodating.
Attractive property. Check-in/out personnel appeared disinterested. No information offered about the area. Traditional continental breakfast but expected better given the cost of the room. Breakfast room crowded and noisy. Mattress very comfortable.
This is our fourth time staying at the Dry Creek Inn and they continue do a good job. This is the first time we have stayed in the "old" Siena building and it was very nice. Apparently it was recently remodeled. And given the price difference, we will be staying here again. The rooms in the "new" building have a fireplace and Jacuzzi which we never use, so why pay extra. Breakfast is typical Continental, but eating on the patio somehow makes it special.
Stayed for a family wedding in Napa. Quaint town. Very friendly staff. Clean rooms. 2 pools, well maintained. We had a basic room, but it served our needs. Other family had a suite. Only difference was deep, jetted bathtub/separate shower and balcony.
This wasn't my first stay at this hotel but the location off off the freeway and a resturaunt across the parking lot is always a plus. Plenty of parking also. There are also some really nice vineyards within minutes of this hotel!
When you spend a night (overpriced!! Because a lack of availability in the area..) is difficult to make it unforgettable...basic level of comfort and cleanliness. Old structure that needs some renovation. Another place (like many others, unfortunately) where the 'free' breakfast is way away from a decent one. Please, do it right or do not do it!
My husband and I stayed here while we were in Sonoma for a wedding. The 4 stars are for the rooms which are spacious, have very comfortable beds, nice big bathrooms with jacuzzi tubs and separate showers, TVs, and electric fireplaces. The wifi worked well on the rooms. There are 2 small outdoor pools which are clean and have comfy lounge chairs. The only downside to our experience here was the poor breakfasts. So I recommend getting breakfast elsewhere. The breakfast room becomes a zoo and the food is poor quality.
Great location for touring the area wineries both in Sonoma and Napa. Near town of Healdsburg for dining and shopping. Full breakfast included. Nice outdoor sitting area, easy parking outside your room.
After reading a ton of reviews, we booked a Villa Toscana room. While it is definitely not a fancy hotel, it's exactly like you'd expect from a "nicer" Best Western. Spacious rooms, clean beds, nothing terribly wrong. The bathrooms are outdated and small, but fine. Don't expect a 4 or 5 star hotel and you'll be pleased with your stay as we were :) Great location and friendly service. Even a cute courtyard to hang out in if the weather's nice!
We were initially disappointed with our room as it didn't look as nice as the ones on the website. The original building is older and needs renovation. Our room with two queens was large enough and clean but faced the busy street. I would only come back if I booked a king room in the newer building which has a courtyard with a jacuzzi and a fireplace. The fire pit was a nice touch. The breakfast is standard and would be economical if you traveled with kids but is nothing special. The hotel staff were polite and courteous. We found the best thing about this hotel is it's location to wineries. Overall, this is an affordable, decent place to stay while visiting Healdsburg and the wine region.
You can't beet the price in the Healdsburg area. It is one of the better Best Westerns I have ever stayed in. The Villa Toscana building is much nicer then Casa Siena bldg. Only issue I have is that every time I stay there has been some maintenance problem with the bathrooms. The last time the jets in the tub would not turn off and the toilet was difficult to flush. They were able to turn off the jets but not fix the problem. Staff is nice and friendly.
We stayed at the Best Western Dry Creek in order to have a great jumping off place to the Dry Creek and Russian River Valley appellations while not breaking the bank. The inn was convenient for me as a runner, as I was able to access Dry Creek Road and take a nice run past a number of vineyards (Mauritson is a good turnaround point for a 5+ mile run). My wife and I are also walkers, and we were able to walk to downtown restaurants and tasting rooms by accessing the greenway through the park off of Grove Street (just over a one mile walk to most spots - 1.2 to Healdsburg SHED, for example). Our room was very comfortable (my wife is still raving about the bed and how well she slept) and well equipped (coffee maker, hair dryer, closet space in armoire). For us, the wireless connection was tricky, but we figured it out (a quick call to the front desk might have sped that up). The inn provides an adequate serve yourself breakfast similar to what you see at many similar chains (bake your own waffles, eggs premade, sausage, cereals, oatmeal, breads, yogurt, etc.), which is available from 6-10am. The rooms do have outside entrances, and first floor rooms have drive up parking.
Ok, straight to the point. Ask for Room 212. Corner room. Two big windows on two walls. King bed. Quiet--not adjacent to stairs or elevator. Not a huge room but felt like a penthouse, with those big windows. The two pools are both great, liked the non-heated one better. Seemed as if the adults were at that one, the kids/families were in the bigger one. Loved the white shutters on the windows in the rooms, nice change from hotel drapes. Very decent breakfast, if it's not too cool/warm there's seating outside by a fire pit. Ample easy parking, not far from downtown but too far to comfortably walk. Only problem was with AC but if we kept it cranked...and note there's a timer on the AC unit---make sure it's set for the full time so you don't return to your room and it's been off automatically.
Stayed here during high tourist season. While waiting to check in, several guests were complaining about various room and bill issues, and the staff seemed unable or unwilling to solve any of them. Once the frustrated guests left, they would comment negatively on them and roll their eyes. Definitely not a happy place. Checked in and given a room directly above the event center. Lovely balcony with table that was unfortunately worthless due to freeway noise. No one mentioned any of this to us until we lugged the suitcases up the narrow staircase to the room. We returned to the unhappy check in area to inquire about events and potential noise issues. We were initially told not to worry and dismissed. With some prodding, we eventually convinced someone to get up and check on events for us. They checked the first night only, and told us there was a meeting, but those tended to be quiet. They had to go back to check the hours of the meeting. It seemed like they just wanted us to go away. The bottom right hand side of our room door was bent backwards enough to let in sunlight, as if it had been kicked in at some point in the recent past. Later that night, there was a lot of noise outside the room. Several large groups of loud people had occupied the common area and were drinking. The next day, a different set of folks unloaded a "shade tent" from their truck and took over the entire area at 8am. Breakfast was good, but it was very difficult to get a seat. The room is not big enough to handle all of the guests. When we checked out, I was expecting to just turn in the key, but Best Western had a surprise for us - 70+ dollars in fees and taxes to add to the bill. This included local taxes at 30 a night, and a resort fee (ha ha) and a few other nickel and dime charges. All of the sudden our 200 dollar plus tax room nightly rate had jumped to 300. How nice. The staff was unable to print a copy of the bill for me to see, so they said they would email me a copy. We paid the bill and got our email a few hours later. On the way out the door, someone mentioned the free wine tasting the BW offered. We were surprised to hear about that. There are some nice things about this facility. Although it is located right off the freeway, it is close to the wineries. The room itself, minus the useless balcony, was also nice, and the breakfast was much more than the common carb fest. However, we left this place feeling as though the primary motivation is to maximize the amount of money they can take from each guest, while doing little or nothing to make people feel welcome. We believe that potential guests should know the real cost of the room before reserving, so that they can better judge whether it is truly worth it to stay there. In addition, the staff acted as though they were under siege and seemed unhappy to be there. We stayed at two other places in Sonoma/Mendocino during our trip. One a basic hotel room, the other a very high end suite on a beautiful property. Both were privately owned, and we were treated like welcome guests instead of unwanted pests. When we checked out of these other places, the cost of the room was exactly what was quoted. We stayed at BW because my wife used to stay with them in the past, and remembered the quality and value of her visits. We were both quite surprised and disappointed in our experience here.
The rooms were quite nice as far as best westerns go- there was an italien theme throughout the hotel. two pools and multiple hot tubs. the breakfast was however very standard east coast drab- if this hotel could upgrade it a little it would be an amazong place to stay in Healdsburg.
Last year, my wife and I went to Italy and stayed at several wonderful hotels. We were impressed then. I did not expect The Best Western Dry Creek to be as fantastic as it is. No sooner did we arrive when the concierge informed us of free wine pouring from one of the local vineyards. The room was first rate. The pool was large and warm. I was very pleased with our stay.
If you're going to Sonoma Wine country, this gem is a must-stay! Beautiful landscaping, courtyard, fire pit and sparkling pool. The Tuscany style architecture is so charming, I felt like I had left the US. Room was larger than we needed, so that's great, and breakfast included. I have to give my beaming compliments to Sarah Krug for her assistance setting us up with an amazing wine tour. The limo service to exquisite wineries were fantastic. Her recommendations were perfect! We will definitely be staying here again!
Staff is superb and accommodations are top notch. Always is a destination for me and my family. Quiet and great for a mid-week get away. Plan on visiting for many years to come as long as the Krugs maintain their current standards and continue to make improvements.
Best rates in a comfortable wine country environment very close to wineries and downtown Healdsburg. Take day trips to Sonoma Coast, Russian River, Alexander & Napa Valley; return home to Healdsburg to relax and dine in style. Great casual deal!
There was an event room in the Villa Toscana building, and our room was right next to the event room. The walls are thin and you can hear everything that's going on in the event room. One of the nights we've stayed got really loud and we were unable to sleep. The staffs did not inform us about it in advance at check in, and we were so upset by this.
We loved the Dry Creek Inn! Stayed in 5 other hotels during this trip to CA. Each one was lacking something. This one had everything we could want. Great location. Clean, nicely decorated rooms. Free breakfast! Two pools. Very pretty outdoor areas. Guest laundry. Fridge in room. Everything was perfect.
This hotel is a very good value. The location is great if you want to drive out to explore any of the nearby valleys. You can walk on a nice little trail to Healdsburg plaza but it is about a mile. I would definitely stay here again. Our room on the 2nd floor of the Tuscan building was very quiet and reasonably comfortable. I was not too impressed with the breakfast thought.
The hotel is in a nice location. Right off the freeway and a mile on a nice walking path into town. The room was nice, king bed and soaker tub. The shower is a little small. Breakfast was fine, though very crowded. They have fire pits and a nice pool area. Probably pretty cheap compared to other area hotels. Healdsburg has great restaurants and a cute downtown area. We had a very nice stay.
We had a good time. The room and bathroom were clean and comfortable. Breakfast was basic but OK. There was what we believe to be a light shaft in the bathroom, which gave light with the electric light off, but couldn't be "turned off" so sleeping in with it didn't work. Minor weirdness.
Nice rooms, pleasant exteriors. Friendly staff. Pool, spa, steam room and sauna. Easy access to Dry Creek Valley wineries and downtown Healdsburg (bring bikes and use bike trail to downtown - ask how to find).
We were quite pleased with our stay. The room was big, clean, had a refrigerator and coffee maker, and the AC was working fine. The sink area had a lot of space to put down your own things. The bathroom had a good size and the shower was running fine. The wireless internet connection worked fine as well. We had a room in the top floor and even though we did not have any view it was quiet and nobody could walk on top of our room. The Tuscany style architecture gave the place some nice touch and we especially liked the outside sitting area with the open fire place, even though it was warm enough to do without it. The breakfast was ok and better than in many other American hotels but certainly nothing compared to what you would get in Tuscany. The check-in and out were quick and fast and the hotel personnel was very helpful with a recommendation for a restaurant in the downtown area. There is a nice path to downtown and even though the first 200 yards are along the main street you soon escape and can walk along the little creek to downtown which takes about 20 minutes.
The hotel is a little older, but the room was clean and the staff was helpful. Healdsburg is an adorable village and made an ideal to begin our Sonoma wine tasting experience. We highly recommend that you leave some time in your schedule to enjoy and dine in the town.
This was one of our least restful hotel stays in recent memory. It was extremely loud- there must not be much soundproofing. We could hear the conversations of people walking by (as well as the sound of rolling luggage), and we could hear every word of our neighbor's TV. People walking up the stairs near us sounded like a herd of baby elephants. The shutters didn't block out the light from the walkway. We each woke up half a dozen times. The bathroom was odd- ADA accessible, which is nice, but the floor was sloped away from the shower, guaranteeing the formation of a lake after a shower. There were no counters so we used the TV stand outside the bathroom as a makeshift bathroom counter. We also found ants in the bed. Something bit one of us- not sure if it was an ant- hopefully it was an ant and not a bedbug. We asked for another room but we told that the hotel was completely sold out. We know it's a Best Western, and we weren't expecting luxury. But we did expect a reasonable night of rest. Breakfast was extremely uninspiring. Two men almost got in a fight over the waffle maker. At least it was free- we would have been upset if it had cost $10 as the voucher stated. We took an apple and left for town to find food. As final insult, there was a "resort fee". The best part of the hotel is its access to the freeway (very close) as well as proximity to the town center (about 1 mile away). It also had a few nice seating areas, one with a fire pit. Free wifi and a mini-friedge were also nice.
This is a comfortable place with fireplace and giant jetted tub approximately a mile and half from the Healdsburg town square. There are several swimming pools and seating in the courtyard with outdoor fireplace. We stayed for 2 nights during an unusual hot spell. The ceiling height A/C has a remote control that is difficult to figure out... while keeping the room cool it kept cycling on & off. The staff were friendly and the breakfast room is larger than other BW plus it had both indoor and outdoor seating.
Very much enjoyed our stay. Room decor, amenities and cleanliness were excellent. Staff was friendly and helpful. Breakfast was varied and satisfying (included eggs, bacon/sausage, waffles, cereals, fruit, yogurt) which was a great start before hitting the wineries/breweries. Some a/c issues which we hope might be corrected in their future. FYI, the hotel location is right at the freeway entrance so there is traffic noise. Overall a very enjoyable stay and so close to all the wineries and Healdsburg square.
We stay here every time we go to or through Healdsburg. Rooms are large and clean, pool is great for an afternoon swim. Front desk is super helpful and friendly. Stay here and spend the money you saved on all the wonderful food and wine the area has to offer!
Lovely stay. This hotel has 2 pools and 3 spa tubs. We stayed in the Tuscan Villa building and the review is based on this building. Had a small balcony to sit and enjoy a glass of wine. Multitude of great eating options as well fancy grocery stores for high end picnic needs.
This was a nice hotel in a convenient location. We faced a minor street, so had a little bit of road noise to contend with. The TV stations did not correspond to the TV listing, and some channels were missing, but we didn't really watch TV. Internet worked, but was a little difficult to log on--particularly with Apple devices. Room was comfortable but dated, the bed a little soft for my liking. Breakfast was ordinary but sufficient. Close to highway so traveling was easy, but a 20 minute walk to town center, so a bit isolated for that purpose. All-in-all a good hotel for a fair price.
Although I thought it was a bit pricey to stay in a chain hotel, the hotel was lovely, clean and the reception desk was competent in giving suggestions for eating in Healdsburg. I think that the area does not call for this kind of high price chain hotel.
I would recommend looking elsewhere if you are visiting Healdsburg. For $300 a night, I was expecting a lot more. Our room did not have working AC (95 during the day and 80 or so at night) and no movie channels. Only half of the hotel has amenities. The "hot" tub is the same temp as the pool. Also, the wifi connection was less than one bar and I had to use my hot spot the whole time. Pretty much everything sucked. I wouldn't pay $50 to stay here, but being in wine country they charge 6 times that. Not even close to worth it.
Pros: Good location only a 4 minute drive from downtown Healdsburg and the Dry Creek wineries. Clean room, mini frig and everything worked. Free breakfast Cons: Noisy, we were on the 2nd floor and you could hear everyone that walked by your room at night and in the morning. Breakfast (powdered eggs and make your own waffles). Your being charged 2X for the location. Conclusion: Unless you really want to stay in Healdsburg, drive an extra 20 minutes and stay near Santa Rosa. Much more value for your money.
The facility was clearly built by someone with taste, then purchased and converted to a Best Western. It has two sections, the three-story Casa Siena building and the two-story Villa Toscana building. The latter is superior, with an internal courtyard that includes a hot tub and a fireplace. It is extremely quiet and soothing. There is an exterior fire pit with tables where one can bring wine and cheese and have a private party. The manager provides a one-page summary, printed on both sides, of restaurants and taverns in the area. Extremely helpful. The downtown is small and very walkable, with all kinds of shops and eateries.
My daughter and I attending a family wedding in Heraldsburg CA Dry Creek Best Western Inn on 06/17/2016 and 06/18/2016. Although the staff cleaning the rooms were helpful, the office staff were confused about our reservations, there were moisture ants in the bathroom, and the rugs were dirty. When office approached with the matter a young staff person was not authorized to address the situation and stated "I am sorry". For $242 a night, I was disappointed.
We had a room with 2 queen beds which were comfortable but made for very tall people. I am 5'3" and had to jump up onto the bed...too high off the floor! The room was clean and spacious. There are usb ports on the desk for charging electronics. I had problems connecting to the internet with wifi with my iPad. I had to call tech support for help. They mentioned it was a problem with ipads. The iphone connected ok.. A "clean remote" was provided with tv rather than the one that came with the tv. Channels could only be changed by pushing the up or down button. You could not put in a number and have it changed...very frustrating to have to change one channel at a time to get where you wanted to be! The complimentary breakfast was great. Scrambled eggs, bacon, sausgae, pancakes, waffles, cereals, muffins, bagels, bread, juices, yogurt, fresh fruit, coffee and tea.
This hotel had the worst "complimentary breakfast" we have ever had. After staying at some excellent bed and breakfast establishments in Sonoma and Glen Ellen, their breakfast suffered by comparison. But it wasn't just that; the food was bad. The eggs were a frozen frisbee which were then microwaved and stored over hot water. Sausage was underdone, waffles didn't cook, coffee was from a machine which used powdered coffee. Go into Healdsburg for breakfast.
This hotel was a perfect "home base" for a 3-day weekend in Sonoma. The central location was perfect for our trips to the Russian River, Dry Creek and Alexander Valleys for wine tasting excursions, and the close proximity to Healdsburg couldn't be beat. We booked last-minute, and this hotel was by far the best value for the location. The room was clean & quiet , bed was comfortable, the free wine tasting was a bonus, and the pool areas were pleasant. By far the best amenity was the location.
The hotel is ideally situated and represents a great value. It is walking distance to all shops and restaurant in Sonoma Square. Rooms are spacious although have a motel feel. Breakfast is excellent and parking is very convenient. Whole Foods and CVS Pharmacy are right in front for your grocery needs.
We were in town for our son's wedding in Healdsburg from June 9-13. We had the pleasure of staying at Dry Creek Inn from a Thursday to Monday, as did many of our family and guests. We had a wonderful experience, the breakfast was varied and delicious, and the room clean and lovely.We especially loved that Dry Creek Inn is pet-friendly, so that we were able to bring our Shi-Tzu, who was a participant in the wedding. We wanted to give a shout out to Brian at the front desk. He displayed excellent customer service skills and we feel that he should be commended. He was: 1. Friendly 2. Had a can-do attitude 3. Patient 4. Displayed service with a smile 5. Made guests feel important by assisting with any problems 6. Proficient with the billing Overall, we had a positive experience at the Dry Creek Inn, and recommend staying at their hotel.
We recently stayed at this hotel for a family gathering for a wedding. The grounds were lovely, but the rooms could use some updating and added amenities to justify the price. While the room was a decent size, the room picture showed a couch, but it was really a small love seat. The bathroom was tiny, although we appreciated that the sink and vanity were outside the bathroom. There was no closet, but there was an armoire for hanging clothes, the ironing board was hanging on the wall exposed in the vanity area. There was a small fridge under the vanity sink, but it was full of standing water. The interior halls were dark and a little scary at night. On a positive note, the breakfast room was great, and the exterior and grounds pretty. It was not a terrible experience, I was just expecting something a little nicer for the money. Maybe "deluxe" does not mean what I think it means, or maybe I'm just used to the deluxe resorts at Disney and the Hyatt.
My husband and I selected this property for its convenient location to wineries and value for money - the hotel did not disappoint on these factors. We stayed in the Tuscan wing and while the room was a bit dated, it was spacious, clean, and had a balcony (nice bonus). The pool area made you feel like you were in Italy with the tall Cyprus trees lining the area. Breakfast was standard "free" hotel fare but was made more enjoyable by being able to sit outside in the lovely surroundings. However, the overall stay was marred by our inability to get a good night's sleep because of the pillows. These were the hardest, most uncomfortable pillows I've ever encountered and the sad news was that the hotel had no other options. We tried sleeping on folded up towels but that didn't work. If you like a softer, feather pillow, I highly recommend that you either bring your own or stop by a nearby Target/TJ Maxx and buy yourself pillows for your stay.
It's always a challenge, when booking a room in a medium priced hotel chain (like Best Western) - that serves complimentary 'fast food' breakfast - to know whether or not they will have a good bed. Well, THIS hotel has one - great bed - VERY comfortable! Breakfast was, of course, as expected - lousy. However, because this hotel is located very close to Downtown Healdsburg, there is no shortage of excellent dining spots. We will stay here again.
The rooms were poorly lighted. I was very disappointed in the lack of hotel computer. They had one hanging from the ceiling that wasn't very accessible. Overall a good value for the money but needs some upgrades and improvements.
Room was good size and clean. Colour scheme of hotel , being yellow and red is pretty horrible. Breakfast was rubbish. Paper plates , plastic forks and food to match. Front desk weren't that friendly. I would like to say it was value for money but it wasn't. Could not recommend. Town is a 5 minute drive away and is wonderful.
This is a great place to stay while visiting Healdsburg and enjoying all that Sonoma County has to offer. My sister got married May of 2016 and a majority of the guests stayed at the Best Western and everything went great and there were absolutely no complaints from anyone. The Tuscan side which was recently remodeled had terrific amenities including a beautiful bathroom, fireplace, flat screen TV and a very comfortable bed. For the price point and the location I cannot recommend this place enough. They also have a great pool, sauna and hot tub to relax in after a long day of wine tasting.
We had a wonderful stay at the Best Western Dry Creek Inn. The hotel staff was very helpful from check-in to check-out. Our room in the new Tuscan building was well-appointed, comfortable and quiet. The hotel grounds - pools, sitting areas and patios are an added bonus. And free yoga several times a week! Awesome stay!
My wife and I stayed two nights here while attending the Healdsburg Jazz festival. We found the room spacious and comfortable. It was well equipped, except that there was no electrical plug within range of the only desk in the room! The shower was a train wreck -- pressure was weak and uneven, and it went back and forth from very hot to very cold. Parking is barely adequate -- when we returned from a concert around 11 pm, there were only two spots left, and one of them was blocked by shipping crates. I found service at check-in rude, better at check-out. Our room was pretty far from the highway, so the only noise was some pretty drunk folks coming in late and tromping around.
The most recent addition to the hotel was built more than five years ago, but it really didn't make it any more competitive, quality wise. It did add some more rooms to give them a larger number, but the room costs were much too high for what you got. The morning breakfast was almost exactly what has been available at 60% of the other hotels I've visited in the last two years. It seems that they think if they give you those little frozen cinnamon rolls that are about 2.25" in diameter, the breakfast is supposed to be awesome. It wasn't. Everything else they have is almost exactly what I get at a Hampton Inn for about 35% of the cost of this place. Not a great location, except it is near a local cafe, which is pretty great (see review) for breakfast. But downtown is over a mile walk, it's pretty close to Hwy 101, and there are no decent finer restaurants closer than downtown.
We were somewhat concerned given we had issues with our stay at the Sheraton Petaluma (a hotel 3 times as expensive) previously. Our check in was prompt and friendly. Our room clean and ready as advertised. A nice feature of the hotel is it's convenience to the downtown Healdsburg area; we like to walk so the mile walk was not an issue...there is a great path that keeps you off the street. The hotel has a few places for you to sit and enjoy the beautiful weather. Well managed property.
The hotel is beautiful, the rooms are comfortable, the breakfast was good, but the construction of the hotel does not make this a quiet stay. I would recommend the hotel, but would inform that they need to expect that they will hear people walking in the hallways.
Let's just start by saying there are two classes of rooms here. Ones that don't feel like the Best Western, and ones that do. Your experience will vary based on that. I've stayed her a couple of times before but my most recent was for a wedding. The staff was friendly and the room was decent. It also was the only hotel in town besides the Travelodge (don't ever stay there) that wasn't $600/night. If you're looking for more than just a place to lay your head, this isn't it. If you've got a lot going on and you're going to spend minimal time in the room, this place works.
This hotel is in a nice setting in wine country. My pup was given a "doggy bag" (toys and poop bags) on arrival, which he loved. We did have one problem - we needed an accessible room, but they said they didn't have one. The bathroom door was too narrow for a walker, so the desk upgraded us to the Tuscany part of the hotel at the same price. Wonderful, caring staff.
This place is a desperate, last resort destination. They offer nothing of quality and have no concept of customer service. We checked in late on the evening of our stay, and my wife asked if there was an "up-grade" available. The front desk person said yes for $35.00. My wife replied that it is not unusal to get offered an up-grade when checking in late in the day, as that room will just go unused anyway. The motel clerk replied, 'Well you are just a STANDARD Best Western member, we only give upgrades to premium members, we stopped giving upgrades to other members a long time ago. OK, got it! There is a "resort fee" added onto the bill is ridiculous. The motel advertises a room rate then adds on a "resort fee" which is just another way of increasing the room charge; you get NOTHING for this charge. The free breakfast is a waste of time. The egg omlettes were cold and inedible, the bacon broken into small fragments so that you had to eat bits and pieces. The bacon was so greasy that it was inedible anyway. No effort is made to present an appealing meal, the motel is just trying to "fill a square" of offering a free breakfast. iF YOU CAN'T DO IT RIGHT, DON'T DO IT AT ALL!! All in all, a sad representation of the Best Western product. We won't stay again!!
Beautiful rooms, 1 mile from downtown and all the shops. Big John's Market 1/2 block from hotel. The BEST market I have ever been in, and I am a world traveller. Two pools, outdoor fire pit and lounge area. Can't wait to return! Go out of their way to put you in the room of your choice. First floor for dogs, end of row.
3 night stay for family wedding in the area. Room clean. Affordable for that pricey area. Pools nice. Air conditioning dated so a bit noisy when used. Front staff great, helpful. Breakfast very generic, need several new toasters please. All in all an ok visit but not long term comfortable
We were extremely satisfied with the room, the grounds and surroundings. Rooms were clean, bed was comfortable and the grounds were lovely. They offered a yoga class on Monday morning which was lovely. Healdsburg is a wonderful little town to visit and taste wine.
This was our first stay at a Best Western and what they offer for free was great for the price paid - free breakfast, free 1-hour yoga class. Very pretty venue. I would recommend for families, couples, solo travel.
Whether you are in the wine country for pleasure or business, this hotel is a good choice. The town of Healdsburg, filled with shops and restaurants, is a short drive away. And, wineries are all around. We particularly enjoyed the new Comstock Wines, right up the road! The hotel is right off Highway 101, but you wouldn't know it once you are on the property. The rooms are spacious and well-appointed. And, breakfast is included!
I have stayed at the Best Western Dry Creek Inn many times. Great location to visit wineries in the northern Sonoma area. The older section where I stayed was supposedly upgraded over the years and a newer section has been built but costs another $60+. BUT, this time the carpet in the room was so dirty that when I walked to the shower there was dirt in the shower from my feet! Plus, the room was located near the soda machine and very noisy. The rooms were supposed to be all non-smoking but our room smelled of smoke.
Charming hotel. Italian villa design. Free breakfast and upgraded rooms with private balconies and whirpool tubs. Great location although a mile from downtown Healdsburg. Only issue was hot water in shower. Would stay here again and would recommend
I began avoiding Best Western Inns a long long time ago. A friend chose this hotel to meet my husband and I for a cycling vacation. We had a very pleasant stay in a nice room. Breakfast by the fire pit and water feature. The super convenient location is right off the 101 but I did not ever notice the sound of traffic. We would definitely stay here again.
We spent three nights and stayed in the upgraded room. The hotel is adjacent to the freeway, making access to nearby destinations very easy. The courtyard has several fountains that do a good job of masking any traffic noise you might otherwise hear. There are also several fire pits to relax around with plenty of seating . Breakfast buffet was what you would expect for a Best Western. The room interior was better than your average Best Western Motel room. It was very clean and it is a bit dated, but not so much that it impacts your stay. We had a decent jetted tub, a fireplace that worked and a built in sound system that played in the room and the bathroom. You have controls in the bathroom to adjust or cancel the volume if you choose. The private balcony had a nice bistro set that we enjoyed several times. For me, one of the most important things in a hotel room is the mattress. My wife and I both wish we could have taken this mattress home with us. We slept incredibly well on it.
Stayed here after visiting redwood forest. No fuss hotel but excellent value for money. Nice diner next to the hotel. Lovely swimming pool which was an added bonus. Situated just off the 101 but no disturbance. Room was large and spacious and could not have asked for anything more. Close to the wine growing area so visited whilst returning to San Francisco.
Stayed in upgraded section building. Bath not renovated in many years, 30 in. square shower with dirty grout, cracked tiles. Many children running free all day and evening. Fireplaces were restricted to minimum and antiquated TV programing package. Very poor Wi-Fi and cell phone service.
This is an old and not very well kept property although it has some appearances of being upgraded. The rooms are not well insulated and you are able to clearly hear your neighbors phone conversation through the wall and other non welcoming noises, think bathroom noises. A fair price for the area but not worth another stay at all.
Beautiful, quiet, close to interstate highway, close to gas station, good breakfast. In wine country with beautiful vineyards among rolling hills near Russian River in Solano County CA. Excelent restaurants abound.
Best Western - Dry Creek Inn. The two titles don't seem as if they should go together, but here it works. The large property has been carefully designed to feel more intimate than it is, and to have a wonderful Italian vibe. You get the coolness of an inn, with a nice hot breakfast included, but you also get the benefits of the larger property, complete with two pools, a sauna and a steam room (and exercise room). The sauna/steam room benefit is great - where do you see that at this price? The rooms are spacious and include a fridge, safe and plenty of room to do whatever you need. The location is excellent - near to wineries, but also to town for dining. You can't do better at the price.
Every time we go to Healdsburg it's Best Western with a real nice breakfast. I was hesitant to stay here years ago, but not now. The folks at the front desk are very helpful to newcomers and what the latest stuff is going on. You are only a mile and half from town and what great places to eat. Depends on the your timeframe you better make reservations!
we stayed there as part of a large wedding group. the hotel was clean and the facilities were good, two pools and a hot tub. our rooms were serviced promptly. the continental breakfast left a lot to be desired (if you like to eat real food). we did get a price break because of the wedding party but it was probably a bit on the expensive side for the value. internet and tv etc. but healdsburg is a tourist town...
stayed here for 2 nights and wish we could of had more time on the grounds to enjoy them.(Family wedding in Geyserville up the road) Wonderful fire pit/fountain area outside breakfast room! a very great breakfast, w both hot and cold choices! The rooms were beautiful and spacious !
We always stay at the Best Western Dry Creek Inn and we always book the new Tuscan tower suite over looking the courtyard. The beds are wonderful. The room comes with a Jacuzzi tub and bathrobes. Its nice to be able to relax after a long day of enjoying the wineries. They have actually improved the breakfasts. They usually have hot scrambled eggs, bacon or sausage and fresh waffles, plus a large selection of cold options. Its a tasty way to make sure you have food in you before started a long day of wine tasting.
Month visited should say December February March and May! We take our son to UCSF and this is far enough away from the city and $500 dollar a night rooms! Great pools and hot tubs, some rooms have great tubs too. Reasonable rates , ask at the front desk for winery vouchers and enjoy the the local vineyards. Continental breakfast
A reasonable price when considering the cost of other hotels in the area. The bed was comfortable. The room was quiet. We stuck with the cold cereal for breakfast. i needed another blanket and it was promptly delivered to the room.
Motel is nicely maintained and updated with modern facilities including HD TVs. Only problem was having to stay in a smoking room because they had no more non-smoking. Maybe the motel should consider all non-smoking rooms. You could still smell the residual smokeeven though they said they used an ionizer to suck out the stale air, The room wa made palab le y having the air run all nice, which proved a little noisy.
We booked this hotel for a get away in Dry Creek to visit some wineries and were very happy with this property. The staff were friendly and efficient, the rooms are top notch with very comfortable beds. The breakfast was excellent with everything you could want and the grounds were beautifully landscaped with amazing seating areas. They even had a fire pit. The only draw back was that the elevator was out of service but it was under repair while we were there.
The "free" breakfast is free for two people. We were told the additional two people in our room would add $10 each to our room for their breakfast. Breakfast was horrible, low quality food items, rubber eggs, watery oatmeal, ugly looking fruit. The beds are super soft, sheets low quality, noisy air-conditioning. We left our phone charger plugged in to the socket near the sink. "They did not find it". Uh-hum, right. With so many motels, hotels, and B&B's in the area, would save our $180 for better stay.
First trip we have taken our dog on so dog friendly is important. We have been on the road nearly two weeks and have had great luck with Best Western and this hotel was no exception. We were given a little gift bag with dog toys and poop bags. The room was large and clean. The breakfast was included and typical hotel breakfast. Nice grounds and pools. Really the only downside was you do hear road noise. We just ran the fan all night, didn't even notice the road. I would stay here again.
Located a little out of town (short drive away) but a decent location near the freeway and a large up-market supermarket and a couple of restaurants within walking distance. Pools and hot tub were great for the kids and the breakfast was pretty decent too.
As always, the room was clean, comfortable and while next to the road, we didn't hear any traffic noise until we opened up the sliding glass door, which led to a small terrace which was a nice place to have a cup of coffee. The staff is professional and helpful, even when busy.
was a bit leery of a Best Western but it worked out fine. Lots of folks were staying here due to it be a weekend. Would be even better mid week. found parking no problem. they had two pools due to the size of the place. room was clean and quiet. breakfast was included and was decent. its a 1.25 mile walk to the square in Healdsburg but it worked off breakfast. A key was this was a dog friendly hotel as well.
Just returned home from Dry Creek Inn and my husband and I know what it must feel like to live under the freeway because the "quiet room " the receptionist gave us was #335 and got full sound from the freeway and off ramp ! There was no sleeping at all ! The whole point is to get away and relax and when the receptionist questions you about the need of a quiet room and in turn gives you the worst they have ? Sad because this property has a lot of nice amenities. The room size was good , bathroom small and plenty of HOT water , no makeup mirror ( ladies) , refrigerators , coffee maker in the room. The square windows in the room have shades behind the shutters for extra darkness although the windows with rounded tops do not . There are vending machines in the hallway and an ice machine in the excercise room . There are parking spaces designated for electric cars ( with charging station) . We were told at one of the local wineries that Dry Creek Inn was the town secret and we would enjoy it , I wish we had known about the freeway noise and that the receptionist had not given us such a bad room otherwise I would have given a better rating . If you stay ask for a room in the middle because freeway on one side and surface street on the other !! I would like a do over but with a quiet room !
We've stayed at several best Westerns and this has to be my favorite. Clean, comfortable, pretty property, and easy access to everything. The pool and sauna were lovely, and the fire pit outside was a plus for sure. Only complaint was the pillows, maybe bring your own if you don't like too high of pillows. But that's just personal preference. Definitely would stay here again!
Think we got good rates here with our wedding group, so the price was great. There is one elevator, and not close to all the rooms, so if that is an issue you may talk to the front desk when you book your room to get close to it. Also having a room near the many stairways was kind of noisy too, but did not bother me. Good breakfast options, the usual fare along with waffles in a nice area with options to sit outside. Wine tasting in the evening was nice touch. Not much to walk to, downtown is about a mile away.
This hotel has a lot of potential, it has spanish mission era charm, clearly was a non chain hotel purchased at some point by BW. Our room was comfortable and clean though the bathroom was very small with a tiny compartment for a shower. The room is better than the bathroom area. Comfortable bed and convenient location outside of town. Breakfast was silly busy with too many people in one space, hard to walk to/from table because of how close the tables/chairs are to one another. Food options were plentiful but not appetizing. My suggestion would be to limit the options and improve quality on those few items. The paper plates and plastic utensils gave it a high school cafeteria feel. Coffee was very good surprisingly. Wine tasting in the evening was very nice and featured good wines from a well-known winery. All in all and mixed experience but overall good value for $ given the local prices.
We have stayed here several times in past and sort of resolved not to stay again, but learned of renovation and decided to chance it. Desk personnel are cast from same old pattern- impersonal. Rooms are substantially improved- brighter and with comfortable beds, clean and of adequate size. Street noise is annoying- take ear plugs. Good location, but parking a bit dicey when busy.
Overall this was a nice hotel. The property is nice with two pools and a restaurant right next door. The room was good but the toilet/shower room was in bad shape. It appeared to have not been remodeled when the rest of the room was updated. Had I know more about this property I would have requested a room on the backside of the hotel or one in the new building. Our room was on the side facing the front parking lot and was directly above the adjacent gas station. The station was noisy all night and if one was a light sleeper it would be a realty bgi problem.
We stayed in a Tuscan King and were very comfortable for and under $150. Budget hotel in a premium area The room was spacious with a fireplace, patio and great work desk with multiple outlets The shower is teeny tiny but if you're under 5'4" and 110 lbs you should be ok (I'm 6'4" and 260 lbs so it's a bit snug- no problem washing my hips which is about all I can get to with my hands by my sides) All in all, this is above and beyond what anyone should expect for Healdsburg at that price. If it's worth another $400./night for a bigger shower, there are other choices to accommodate you in the area
Great hotel, great location, quiet, close to Wineries and close to beautiful town of Healdsburg. Great buffet breakfast included. Beautifully appointed room, very comfy bed. Easy to get on and off Hwy.
Any place in Healdsburg is expensive; we know that having previously lived in Sonoma County. This Best Western/Dry Creek (obviously privately owned at one point) is right on the cusp of being a good place to stay. The architecture is great and there are some amenities that are in the plus column, i.e., two pools, hot tub, sauna, rooms with jetted tubs, etc. However, as someone who has worked in commercial property management, I was surprised to learn we were in the "updated" building (which, as an FYI is not in the main villa styled 'big house'). Our room was far from being updated. Yes, it had the jetted tub, it has a small patio, the room could be made to feel more open by opening the levolurs between the bathroom and sitting area. We checked in at the designated time (3:00). We were shown to a room at the end of a breezeway. Before even walking into the room, we could clearly hear the music from the event being held in the event/patio area on the floor below. And we walked into the room, we were hit with a reeking Clorox smell. I immediately called down to the desk and requested a different room. First, I was asked if I wanted to know when the party would be ending. That was immaterial to me especially given the stench of Clorox. We were moved to another room which was on the first floor, "furthest away from the party"being held on the same floor as we now were. This seemed to be a good solution. We turned on the AC only to have it not work. Called the desk and they sent someone over to fix the problem. One which they must have happen often because we barely had voiced our problem when they knew what we were talking about. Ok! Got the AC going! Next problem up, the in-room jetted tub. Worked great the night before and then suddenly I couldn't get the jets to stop. Another call to the desk. Maintenance sent again. Another "tricky" problem for turning off the jets. On our checkout day, we were taking luggage out to the car and returning to the room. I kept hearing this faint noise. It turned out that the magnetic locking system must not have been working. I could open the door from inside and see the green flashing light on the outside indicating the door was unlocked. From the outside, with the green light flashing I tried my card again. No difference. The green light kept flashing and you could still open the door/close the door. I've worked with magnetic doors before; this is not a difficult problem to solve but I am on vacation. I am not there to tell them what processes should be in place for preventing problems like these. Another somewhat unrelated issue is, while sitting on the patio, I noticed something that looked like a half smoked cigar. When looking closer. I could tell it was a partially smoked roach (NO, no the one you could pull the legs off). I honestly have no problem with this and I am completely sure it was left by a guest. However, the fact remains that no one discovered this. At $296/per night, there is no way I would stay here again. With all of the fees included, spending $339/night for this kind of experience is unacceptable. So, back to my initial comment: the building in which we stayed was considered "updated"-- if this is supposed to be 'new' building, I know I would not stay there again". As I mentioned initially, this hotel is posed to offer a great rate (sure as hell better than mine at $296/night) but Best Western needs to step up to the plate and provide the services they say they do. Additionally, it is unacceptable that there are no two king beds in one room. Hello! Some of us who have traveled extensively, are accustomed to that choice being available. If this is the "updated building", I cannot even imagine what the rooms in the villa look like. I would say the rooms in the updated building are acceptable. They are not worth $296 per night. Best Western wants it's cake and wants to eat it too. They want to be in the Valley and offer less expensive rooms-- good. Along with that, however, comes the responsibility of offering *exactly* what you say you offer. Nothing less.
Fifteen seconds off 101 exit, and set back from Adel's and the gas station, the Dry Creek Inn is quite nice and feels less urban than its surroundings. The beds are uncommonly comfortable and otherwise rooms are clean and as expected. Noise can be an issue but only modestly so. The grounds include a breakfast room (included), an outside area with a fire pit, and an outdoor pool accessed from the parking lot. Parking is ample. Wifi, though a bit slow, is included. Location is convenient for the activities in the area; Healdsburg is a one mile walk.
pay a little more and stay in one of Villa Toscana building with a courtyard view, jacuzzi and fireplace, a great place to jump off to all the lovely wineries and charming Healdsburg. Great value for the price. Has nice jacuzzis and pool, great romantic getaway!
This best western really surprised me with a very comfy bed with lots of great pillows. The grounds were really nice with an outdoor fire pit to sit around at night and pools to enjoy the sun. The location was perfect for biking riding through the wine country.
We have stayed here many times and it is a great place stay. Very clean. Staff is friendly and breakfast has improved over the years. A little noisy from 101 being so close, but no overly so. The room are decent size and the beds are comfortable.
Conveniently located 5 minutes from downtown, quiet, spacious room. While not as luxurious as the significantly more expense downtown hotels, offers some nice amenities (pool, spa, steam, sauna, nice outside seating availability).
We have stayed at the Best Western Dry Creek Inn several times now and are very happy with it. The staff has always been very pleasant, friendly, and helpful, and the rooms are neat and clean and quite large. We choose the older Sienna section since it meets all our needs. The motel makes a nice stopping point between the Los Angeles area where we live and Humboldt County where we go to visit. It also gives us the chance to visit Dry Creek Winery, of which we are Wine Club members.
We had great getaway from the huddle and bustle of San Francisco. The property is Tuscan style with beautiful gardens, fountains, fire pit, fire place. There is a big wine growing area in and around Healdsburg and we did some great exploring of the area. We had a fabulous time.
We were given a room next to the exercise room. For hours each day we could hear the running, shouting & tv use in the room next door. The hotel refused to give us another room. The room was also very dark and poorly lit, with a window that faced a stairwell on the first floor.
A group of my girlfriends and I stayed here for a girls weekend getaway - it was a surprisingly nice! I personally don't typically stay in any Best Western myself so my expectations was rather low to begin with. However, the room was spacious and clean. It had a view of the nice courtyard downstairs. For the price we paid, I thought it was a good deal! It also included a continental breakfast in the main conference room where it had an array of breakfast pastries, bagels, waffle maker to make your own, cereals, juice, coffee, tea - everything you need before u start your day in the wine country. :) I would definitely come back n stay again.
I am glad to be able to bring my dog with me, but this hotel is more pet tolerant than pet friendly. No place for dogs to relieve themselves. We had to walk down the neighborhood to find grass . This was a bit much, when the hotel charges per pet.
Don't let the title fool you. This is a very positive review of the Best Western Dry Creek Inn. The hotel was probably built in the 1970's and it shows on its outside appearance. However, they have done a wonderful job on the inside of the rooms - at least the one I stayed in (335). Although it too was original, they have updated the bed, linens, tv etc with really high quality. The bathroom was older fixtures but it was spotless - very clean. So was the carpet in my room. Plus the actually room location around the side was excellent. The front staff were great and the free breakfast hit the spot. They have pools and a small work out room as well. Perhaps most impressively was the price. It was quite reasonable for the area. Lastly, it was about a 15 minute to downtown Healdsburg which was perfect on a warm April evening. I'll be back.
We stayed here when visiting family in the area. Since Healdsburg has become SF north it has become very expensive. This hotel was a great price when comparing to the area. It was clean and had nice rooms. Breakfast was the usual quick bites. All in all this place was the best deal in the area.
The positives are a bed that is comfortable for a few nights, it's inexpensive , It's a bit of a hike to walk into town but 7 bucks for a taxi is not big deal Breakfast is something I would prefer not to do again, paper plates , plastic forks etc , Staff all friendly and helpful
This is not our first stay here, but will be our last. The bed is comfortable. The bathroom is just horrible. The toilet seat was broken. I had to wait nearly 10 minutes for the show water to get warm. You can barely step into the shower without being on top of the toilet. The cable TV was working only sporadically. We stayed upstairs, have stayed downstairs (much more preferable) but bathrooms are the same. This is a great place for families with kids; which is what we see mostly. No bargain for the price.
Good quality room (this was clearly not a Best Western originally) so nicer than expected for the brand...room had fireplace and jetted tub. Breakfast was ok, but limited hot food selection and no non-meat protein choices. Front Desk staff could use an upgrade in the professionalism department but they did meet all our requests appropriately.
The Dry Creek Inn is an easy on / off from the 101 Freeway in Healdsburg. Plus it is the largest and most eye appealing Best Western in Sonoma County. The Italian / Tuscan theme is genuine and not tacky. The staff are very friendly and helpful, the rooms are clean and comfortable and the breakfast is more than adequate.
My husband and i had a great experience at this hotel. We were looking at a couple of different options but this one had the best rates, best reviews, best price and great location. We will be staying at this location again next year.
We have been to the Dry creek area every year for the last four years and this was our first time staying at the Dry Creek Inn. From the moment we arrived we were treated by a friendly, smiling staff. The check in at the front desk was done quickly and efficiently. Our stay was in the Villa Toscana building room 510 on the second floor. The room was beautiful and spotless on our arrival, which was a delight for me, working in healthcare. Kudos to the housekeeping staff. The little patio area overlooked the piazza and we were lulled with the sounds from the water fountain below. Even when the hotel seemed fully booked we never had an issues with noise. I had called the front desk requesting a hair dryer within two minutes one was delivered to our room. The next day we noticed the sound level on the TV remote did not work. I left a note for housekeep asking for a replacement since we did not want to disturb the occupants in the rooms next to ours. That afternoon when we arrived back in our room we had a new remote. Breakfast in the morning had something for everyone. From eggs, bacon, fruit, pastries, waffles, oatmeal, cereal and other choices. The staff in the breakfast area kept everything clean and always refreshed. Walking around the hotel we were always greeted cheerfully by the staff, which made us feel like they wanted us there. Our four day stay went by so quickly we decided we would like to extend another day. At the front dest we spoke with Eric, the front desk manager and he made the magic happen . We were allow to extend and even stay in our same room. WOW can you say GREAT customer service ! In the evenings we enjoyed sitting by the fire pits, relaxing with a glass of wine and socializing with other guests. We can't say enough great things about our stay here. Even when we were wine tasting and were asked where we were staying, the winery staff would tell us oh " that is a popular place" Thank you to every one At the Dry Creek inn for making our Birthday celebration stay a wonderful one. What a great place!
The Best Western Dry Creek Inn was a perfect jumping off spot for our Healdsburg adventures. Our family of 5 was very comfortable. We appreciated being close to downtown. Good breakfast. Convenient location.
The Tuscan building is the nicest best western I've ever been too. Jacuzzi was private and nice. Fireplace adds a nice touch. Could hear fountain all night. We would definite go back. Breakfast was good and front desk was helpful with dinner recommendations.
I stayed here a couple of years ago and was impressed by the room, but not so much the breakfast. This visit the bathroom seemed a little tired. The toilet would not initially work, but I found that the water to it was turned off at he wall. The bed was very comfortable and I was ready for a good nights sleep, but all through the night and into the morning, people talking loudly passed by the room. I finally gave up about 5 AM and got up. I was one of the first to breakfast, expecting only the basics, but instead found a greatly expanded offering, eggs, bacon, waffles, toast and muffins, yogurt , juices and coffee. Would stay here again, but I would try to get a room where there is no walkway outside the room.
Rooms are nice in size. Doors open to the outside which takes a little getting use to. Hopefully they have security checking at night. Breakfast is nice although the same daily. Rooms are way short on electrical outlets and a little dark on the inside. narrow parking spaces close to the rooms. larger ones are a longer walk. Only one elevator. Would recommend but needs updating main sleeping area.
Stayed over one night when traveling to SF. Very nice front desk staff, beautiful grounds. Definitely one of the nicest Best Westerns I've stayed in. Nice fitness room, great large breakfast room. Only improvements I would make are some added amenities in the room like makeup remover wipes and softer towels!
This was a first visit to Healdsburg and we got very lucky in finding the Best Western Dry Creek Inn. The hotel is easy to find and has a great location with a wonderful 1 mile lit walkway to downtown Healdsburg just nearby. Also a great market just across the road in case you should need anything. Our room was clean and comfortable, but we would upgrade to the newer part of the hotel in our next stay - for just a small increase at this time of year you get a much nicer room with a balcony so you can sit outside and enjoy a glass of wine!
The Via Toscana rooms & building are very nice & better than expected! Wish it was not raining & cold, as we had planned to use the outdoor patio/fireplace area. I was not aware of the spa. It looked so tempting, however I forgot to bring a swimsuit. Plan to return for a future stay!
Have stayed here now several years in a row on our annual trip up the coast to Mendocino. Hotel is well appointed, clean, quiet, and a solid value in wine country. Would highly recommend it for short stays and a good home base.
This resort was a great stay. We loved the room it clean and the bed was very comfortable. The court yard was a great place to gather with our friends. The breakfast was good. The staff was friendly and helpful.
Great location - close to a couple of wineries! Uber ride less than $10. Our room was clean and nicely decorated! Breakfast was good too! Hotel staff friendly and helpful! I would recommend this hotel to anyone!
Last year the wife and I traveled up to Healdsburg on a whim after we were Sonoma'd out and we were so impressed that we thought we'd spend our entire yearly wine country pilgrammage in Healdsburg the following year. The one thing that remained the same though was staying at a Best Western. We've stayed at the Sonoma Best Western for 5 years, which i a hidden gem, and we thought it was only appropriate to stay at their sister property. Best Western Heealdsburg did't disappoint. First off the staff is amazing. I called prior to our arrival to make special arrangements to surprise the wife for our engagement anniversary and the staff made excellent recommendations and assisted with the plotting. The grounds are amazing with firepits and flowers. The little things like flowers and te cold water station didn't go unnoticed. The location was key, only a twenty minute walk to downtownn, next to a cafe, and easy access to the freeway. BTW if you don't fee like walking Lyft is more prevalent than Uber in town. Brreakfast was meh. But honestly what are you doing eating aat the hotel in this town. Also, th hotel coffee was surprsingly bueno. Let me sum it up by sying this. I'm writing this review on the flight home and we're already planning ou next trip back.
We really loved our stay at the best western Dry Creek Inn. We had a nice room with a King size bed, fire place and Jacuzzi tub and a patio that led out to a beautiful courtyard. We sat there every night enjoying a glass of wine. It was so pretty with water flowing and many plants, trees and herbs surrounding you. Even the complimentary breakfast was good, you had many things to choose from eggs, bacon, waffles, cereal, different fruits and coffee, teas and Juices. It really helped to start your day in wine country. The front desk staff were also very friendly and helpful. It was a perfect stay
Good size and nice rooms. Clean facility. Some road noise. There are two outdoor pools and an exercise room. Nice breakfast variety. Well worth the nightly lodging fee. Excellent location to downtown Healdsburg and wineries.
Wife and I stayed a few nights here to enjoy wine country and had a great experience. It's about a 5 minute drive from town center or maybe a 20-25 minute walk. There is a paved bike path on the left approximately 100 yards south of the hotel that you can use if you choose to walk. We walked to town in the rain with our dog and it was not too bad, although we are active people. There are a few wineries closer than town and a TON within a few minutes drive. One block from a coffee shop and an awesome natural foods market/store. The hotel itself is very clean and the rooms were recently remodeled. It is basically a motel so you may get a little neighbor noise but nothing so much that it caused an issue. We chose it based on price point and location (and dog-friendliness) and had a great experience.
The room we stayed in was on the third level and faced the highway which made the room very noisy. Everything was clean, but the water in the shower would not get very hot. The pool, hot tub, and outdoor fireplace in the 'Tuscany Villa' side were very nice. However the pool on the main side wasn't as clean and the second hot tub was out of order. The free breakfast offered scrambled eggs, sausage, waffles, pancakes, along with cereal, coffee, toast ect. Location was not walking distance, but still close to main shopping district in downtown.
As Best Western Rewards members, we were very disappointed that once again we have been relegated to a poor room. After speaking to Eric, the manager, it was very clear that it doesn't matter what you request on line. He told me to call directly when I have a request (so what is the point of an online reservation?). He tried to convince me that Marriott (we are gold elite members of Marriot) and Best Weastern work in much the same way. When I disagreed with him, he turned his back on me and conveniently found himself turning to someone else. This would never have happened at a Marriot property. My husband and I have stayed here many times. So it was a quite a disappointment that during our last stay about two months ago, our online request for a certain room was not honored. Upon arrival we were told that rooms are assigned on a first come first come first serve basis despite what we had requested. Fast forward to today, we arrived at 3:30 in the afternoon and were given a room right on the Main Street. I immediately expressed my disapproval with the room and requested that we be changed to another room. Surprise! We were told that they were sold out and couldn't change anything. I reminded the staff of their first come first serve policy which they had enforced on my previous visit. I told them that there was an empty room near I ours and according to their policy we should have been reassigned to that room. This time I was told that it couldn't be changed because they did not know how many people were staying in the room. WHAT??? That question is asked every time a reservation is made online, on the phone or in person in the lobby. The "policy" is just being changed to fit the circumstances that best fit the hotel and not its loyal customers. It is now 9:15 pm. The previously mentioned room and a number of others on the same floor are still empty and I'm still listening to the traffic noise and the dog barking in the next room. This is a hotel that does not respect its loyal customers. Such a shame.... We will be looking for accommodations elsewhere for our bimonthly visits.
Spent two nights and loved the accommodations! Only a short, probably 5 or 10 minute, drive to the square which is especially convenient. Didn't have breakfast here, dined elsewhere, but would definitely stay again. Also, loved the fact that it's located right off 101 which is nice when touring wineries.
Stayed here one night earlier this week while on a business trip. Room was Ok but it was a little noisy since facing the main road/Adele diner. Bathroom was dated and some fixtures were not in the best shape. Breakfast was ok. Nice fire pit and lounging area on the property. Conveniently located by 101 and provides access to area wineries.
Whether you drive up for 1-2 nights as a staycation from the Bay Area or are enroute to another destination, you will not be disappointed. They often offer coupons to stay in the main hotel or the more upscale section, both with access to the pool, jacuzzi and hot breakfast. Convenient location to Hwy 101 and wineries or biking roads. The beds are all new and the MOST comfortable I have ever seen! Simple restaurant is next door. Great restaurants and wine tasting in town 1 mile away. I will return for sure!
Nice hotel right off the freeway in wine country. Good location for restaurants, etc. Rooms are nice although access is from outside (not enclosed). Nice fire pit to have a glass of wine in the evening provides opportunity to share wine country stories with fellow guests. Small Continental Breakfast included. Would stay here again.
The hotel its self ..not bad...lovely fire pit to sit around, and the evening was beautiful. Went to the hot tub and enjoyed talking with other guests...however went to leave and there were postage size towels to dry off with and no robes in the room...also being in the wine country there was no wine opener.nor glasses to drink from. Overall a nice place to stay for one night
This is a great location. I have stayed here one other time. It is so convenient to all the wineries in the area. It is a fantastic value for the money. The rooms in the newer portion of the hotel are as nice as any you can find.
We generally like Best Western Hotels, but this location is a cut above some. The staff is friendly and proficient. The breakfast room is clean and welcoming. The grounds are tidy and well maintained. There is a good coffee shop, "Adele's" steps away, and a gas station on the corner. Freeway access is nearby, and the town itself is charming. This hotel offers a fitness room, swimming pool, hot tubs, and sauna. The rooms with two queen beds have been recently refurbished.
loved everything except staff unaware that hot tub not working in building and other one was besides that was great and great price the décor is beautiful and the room was great. the location was perfect
Motel was clean, beds were comfortable, staff was friendly and a good value for the location. A lot of people complained about the cleanliness and quality of this place in their reviews so I'll admit I was a little worried before coming here but everything turned out just fine. I think the other reviewers could have been looking for the Hyatt/Ritz at Motel 6 prices. It's a Best-Western, it's cheap, it's older and it's NOT a 4 or 5 star hotel so don't expect to get those amenities so if you come in expecting a clean place to stay you'll get just that. It is better than staying at some bug-infested hotel or a crummy motel and the staff is very friendly and helpful even when there is a long line of people waiting to check-in. They have a free breakfast buffet, which I didn't try since there is so much great food in the area so i'd rather not have pre-made waffle mix and I'm really picky about my coffee but I heard it's decent from others at the hotel. They have a heated pool, hot tub and charging stations if you've got an electric car. The location is in a weird part of town next to a gas station, small wineries and other B&B's but Healdsburg isn't that big so you'll get to the center of town in 5 min, Napa/Sonoma/Alexander Valley in about an hour and Santa Rosa in 15 min.
This is the second time we've stayed at this location, both times were enjoyable. Recommend the terrace area, very quiet and the rooms are new. Breakfast was typical BW. Hot tub was nice, laid out so it was segregated from the pool which limited kids.
I was happy that they didn't have a min. night stay. Was able to book a Sat. night at short notice. Good location for wine tasting. Free parking. Breakfast was just ok but included. Big rooms. Big bathrooms. Dog friendly.
We stayed two nights. The room appeared to have been updated in the recent past. The beds were comfortable. There was good water pressure. The WiFi was fast and stayed connected. We were there on a Groupon which for our stay made this an exceptional value--a savings of almost 50%. The free breakfast was not very good except for the fruit, yogurt and waffles. But a free breakfast is not why we stayed here. This was the first time I had seen a pancake machine. It was interesting to push a button and two minutes later have a pancake drop out. It was thin and tough so I only took a couple bites.
This place is AWESOME. Rooms are cozy and very clean. The staff were very friendly and helpful. Nice breakfast daily. We will come back to stay next time we come to Healdsburg. The prices are very reasonable and you are close to everything. Great Tuscany feel :) Thank you all :)
My son and I stayed here one night in late January. Rooms were very pretty and clean, but grounds were spectacular. Free breakfast was above average. Staff was friendly. I would Absoluely stay here again.
Healdsburg is a growing destination and hotel prices are high for the size of the town. Dry Creek Inn is a great value choice for the location. Service is friendly and it has all the amenities you would expect from a middle range hotel. The rooms are spacious and clean, even if the fitout shows some age. A good place to stay.
Try and get in the new building as Casa Sienna is older and a little dated. I was in the older building but walked to the new building for the daily very good breakfast. Nice spacious breakfast room. 2 heated pools and a good fitness room. Some of the best front desk staff I have ever dealt with. Super friendly and very accommodating. I was on a Groupon and it was a great price but I was treated as an honoured guest. Dog friendly hotel. The grounds are very well kept and the 4 or 5 fountains were a nice touch. Central location for dining and wine touring.
The hotel is old and needs updating. The carpet has not been cleaned in years. My white running socks were so filthy after just one night that i threw them away. There were bugs on the desk each morning as we used the WiFi. Hopefully they will not one day appear in the beds. This hotel is in a great location and the people there are very friendly. They do what they can....the price is right but you only get location, location, location.
This place is the whole package. Friendly helpful staff..even helped us with a rebill so my friend could charge the room I paid for in advance. Got us adjoining rooms which made it almost suite-like so my 2 friends and I could socialize yet not share a single bathroom. Incredibly clean, well kept and convenient. Don't miss th he free breakfast. Good and not fancy so you can move on to your wine tours! We'll be back!
Good location in Healdsburg, motel with upscale feel. Since it was winter the fireplace in the room was nice, although not very warming, but the room heat did a good job. Decor is beautiful. I feel the room was clean. There was a special security gate restricting access to the rooms to roomkey holders. Breakfast adequate, coffee good. Crowded place it seems . Outdoor pool and patios. The place met our needs for wine touring ( location wise). I would recommend.
Rooms clean and breakfast good. Location near Big John's is convenient. Only complaints were TV reception was poor at times and bathroom floor too slick for someone on crutches and I was in a handicap room.
Good things, beds were very comfortable and a nice shower. The room was larger than most. The woman at the front desk was pleasant, but not very helpful. The other staff were very nice though. I am not sure if I would stay here again, but also not sure I wouldn't...it was just ok.
Pros: Less than 10 min drive to town center. Reasonable price. Had rooms available for the same day booking. Cons: Thin walls and roof lets all noise though. Lots of drunk loud people Difficult to find parking close to your room. Limited breakfast choices, staff was no help. The guy at the door was more of a bouncer than host. Slammed closed the door exactly at 10am.
We were hoping this hotel would be with in walking distance of this pretty little town but it is definitely not. Some may find it more convenient to the highway but the intersection is a very busy one. We stayed in the newer part which is still under construction or perhaps just being repaired but it ruined the view from our balcony and we were not very excited to step out and see workmen peering back at us. The room was a little tired and dark but comfortable enough. Breakfast was good.
Have never been to the wine country for a multiple tasting tour. Not that we indulge regularly but such a great time of year to do a road trip. Reviews were average to great for this property. I give them an average rating. Rooms are dated, but clrsn. They need to update at least lighting so that there are not cords hanging from the wall sockets across the wall. Need lamps that you can plug into instead of unplugging the lamp so you can use outlet to plug in electronics of own. Bring a multiplier if you stay. Breakfast is great when it is offered. Really appreciate this feature for many establishments. However, reheated eggs, sausage, dry muffins.... Nothing really fresh. Fruit was good. Coffee good. We will go out to breakfast next time.
We've stayed here before but I didn't remember it being so tired-looking and in need of an update. Room was clean but dreary, not inviting. Clerks at desk seemed uninvolved with guests. Was not initially greeted on arrival. When we had to change rooms, I had to come down to get the new key, they did not send someone up, even through there were two people at the desk.
My husband and I stayed here for our anniversary and had a great time. The breakfast was very good with a large assortment of food and drinks. Our room was comfortable but my husband is handicap so we had room 105. Well 105 shares a wall with 103, the 24 hour fitness center and it's TV which hangs on the wall. The treadmill is also next to the wall. At 10 pm a couple began their 45 minute routine with the TV blaring. I asked them to turn it down which they did but the banging from the treadmill is loud. Staff is friendly and rates are reasonable. Would stay again, just not in 105. Also, for wine tasting and you don't want to drive try Kim's wine tours. We had Jeanette and she was great, very helpful and knowledgeable.
I am largely a fan of the Best Western Brand of properties, especially the Plus. This is not a "plus" property but is still OK. The location is great if you want to be sort of in the center of Alexander and the Russian River Valley and still close to Healdsburg. The price is definitely much cheaper than staying down town Healdsburg. I requested the newer building and it was very nice. They have a great free breakfast and a very nice pool if you go in the summer. There is a restaurant right next to the hotel that shares the parking lot as well (I did not try it so have nothing to say about it). I would stay here again.
This hotel is in a great location for visiting the wineries in the area and the staff is very friendly but the rooms located across from Adele's Restaurant and the busy highway can be a challenge. If you stay here, ask for a room with even numbers if your room is in the wing that holds the lobby. These rooms face an inner courtyard. The odd numbered rooms face the restaurant's parking lot and highway. Let me give you a couple of examples of just how thin the walls are in these rooms. At about 7 AM I could hear a small baby crying in the next room. Even worse, later that evening, I could hear how babies are made. More soundproofing, please! The wall-mounted heating system above the window is a mixed blessing . When it starts up, as it does every 40 minutes or so, it sounds like a 747 jet engine coming to life. Well, at least you don't hear those other disturbing noises while this is happening. Those in the know ask for one of the rooms that cost a little more, have a fireplace in the room, and is in the back area of the hotel. You should too.
We have stayed here several times over a few years. It never seems as nice as it should. The rooms feel worn out. There are never enough places for people to eat breakfast; however, the staff is friendly and suggests that it's all right to take food back to the rooms. However, the location is close to vineyards and within easy driving distance to cafes and coffee shops on the Healdsburg Plaza. It is much more affordable than other Healdsburg hotels and is okay for this price.
We paid for an upgraded room. It was ok, comfy bed, although the shower is the size of a closet. They tout a hot continental breakfast, stay away from the "hot" stuff--frozen scrambled eggs microwaved and dumped in a warmer, same with the bacon/sausage. We had a room on the ground floor, and whoever was in the room above us was up early every morning moving around--ceiling doesn't buffer the noise.
Everyone was very helpful and professional. Location was great as it's only about a 5 minute drive to downtown square. If it were not so cold on our stay, it would have been a nice walkCheck in and out was easy and quick without any issues. Our room was nice and relaxing. The only issues were that the air vent in bathroom looked dirty and eggs at breakfast were clearly powdered eggs.
Not at all set up for people with physical limitations or who are short as the beds were very high & the pillows way too thick and uncomfortable. Also, the tv didn't work at all, although one of my family members did get it replaced & the printed guide to the channels didn't match the channels on the screen. The bathroom was set up poorly with no place to set anything. There was just a tiny wash basin, although the room was huge.
This hotel is in a great location. Only a few minutes to drive downtown. The downtown area had plenty of parking. The hotel sits directly off the highway (you won't notice it's there) but also on the road leading to all the Dry Creek Road vineyards. Very convenient. The room was comfortable, clean, and spacious. The door to the room opens directly to the outside. Some of the other reviews touched upon the tub and fireplace. Our bathroom also had a separate shower. It seemed as if all the furniture was brand new. It is nice they offer breakfast, but grab a tea/coffee/drink/ or fruit and head out to a real breakfast place.
We enjoyed our three nights at this hotel. The ambiance was great and the amenities made the stay memorable. Out room had a fireplace and jetted tub and the bed was extremely comfortable with high quality linens and bedding. Overall, this was a very nice stay.
Stayed here between Christmas and the new year. It's a pretty hotel and from what I can tell, even more pleasant in the summer. There are two pools and very nice outdoor seating areas that we could not take advantage of due to the cold weather. I enjoyed the hotel enough to return. We did not have a deluxe room, but the standard room was great. Very nice, comfortable bed, air conditioner and heating unit in the room. Blow dryer, coffee maker with complimentary coffee, iron/ironing board, refrigerator, safe, desk, free wifi, plus extra outlets on the desk for computers, tablets and phones. Breakfast was included. I eat a plant based diet and the choices were limited, but my partner enjoyed the eggs and bacon immensely. Did not see nut milks for coffee/cereal. If you're a vegetarian, it might be disappointing. However, there is a market walking distance to the hotel (Big Johns) and they have everything you could possibly want. With a refrigerator in the room, it's all good. There's a fitness center. Two treadmills, one elliptical, one stationary bike, and a weight machine that allows you to work legs, chest, abs. There's a bathroom with shower in the exercise room. The lobby serves complimentary coffee/decaf/and tea all day. The staff, with the exception of one person was super friendly and helpful. Anna, in housekeeping went out of her way to be helpful and kind. There's a gas station next to the hotel, as well as a restaurant, which we did not try. The location is great. Very close to downtown. Perhaps not close enough to walk, but it's a short drive. It's close to the freeway. The hotel is pet friendly. I saw several families with dogs. The style of the building is a Tuscan Villa and it's well decorated to match. It's one of the most attractive Best Westerns I've stayed in and I've stayed in them all over the country and the world. For all that it offers, it's incredibly reasonably priced, especially with the Triple A discount. I recommend it.
Spent 1 night here with my family on our way through the Russian River Valley and to visit the Armstrong Redwood State Reserve near Guerneville. This hotel is led by people who care about customer experience: the free breakfast was excellent, the rooms are large and clean, and the hotel is right near the Interstate, which allows for convenient departure and arrival. The price is affordable too, highly recommend!
Great location and pleasant rooms, particularly the Tuscan Villa section. Within easy walking distance of a good coffee shop, restaurants and wine tasting rooms downtown Healdsburg. Easy access to the highway, hiking trails, cycling and wineries. The outdoor air compressor on the balcony of the Tuscan rooms is irritating and it takes a while to heat the rooms when outside temps are low. Hotel staff are very pleasant and it has the best included continental breakfast I've seen at a hotel.
Ask for a Toscana Room - the newer section of this Best Wester - with fireplace & jet tub. Dogs allowed! Good value allowing sufficient budget for nice meals & wine tasting. We dined at Valette & Willys - both good. Hartford Family tasting room in Healdsburg was nice as well as a few others off off Dry Creek. Loved the Pinot Noir tasting at Ferrari Carrano which has beautiful grounds! Nice value priced Best Western with jaccuzi, sauna & steamroom. Breakfast included.
Our room was great...it was large, well decorated, clean, and had nice comfy beds...I wish all motel rooms were exactly like this one! The bathroom area had a nice sliding door that either makes the bathroom sink area part of the room, or, if you want privacy, one just slides it shut. Hotel service was also excellent...we asked for extra towells and they brought them to our room within five minutes! They promote a "full" breakfast however, although nice, is not really that special. Their breakfast has all the regular motel breakfast stuff, but they just add sausage (or bacon) and that yellow stuff they call scrambled eggs. Coffee is instant coffee.
We have stayed in this hotel in the past and chose to stay again on this trip to California. The room was clean and comfortable, but the price seemed a little high for the room we were given. Much nicer room on our last visit. The breakfast is great and the staff was very friendly.
We stayed 2 nights at the Dry Creek Inn, Healdsburg, CA. Extremely nice staff, clean rooms, animal friendly, even gave us a treat bag filled with doggie toys. VERY comfortable bed. There was no designated "doggie" area that I could find but there was plenty of walking areas nearby. Pretty quiet considering the location near the freeway. Breakfast had typical choices but was clean and well stocked. Room was clean and nicely furnished.
We had two rooms for a family trip. Both were very clean, big and had very comfortable beds. The complimentary breakfast was very good too. I will go stay there again. The price was very good and we were a short drive to downtown.
The Dry Creek Inn has been completely updated with new carpets, beds, bedding, furniture, and bathrooms. There's a large desk,armoire, couch, king or queen size bed, big TV, refrigerator and chest of drawers. Guest laundry, fitness center and a large heated swimming pool are conveniently located in the innAdjacent to the Krug Event Center, which is owned by the Dry Creek Inn, a large breakfast area can accommodate up to eighty people, plus outdoor gardens, fire pits, extra seating, and ample parking. Minutes to US Highway 101 and hundreds of wineries and five minutes to downtown where you can spend a whole of money for a fancy hotel. Down the street is Big John's Supermarket that specializes in local foods, organic or not, wines, cheeses and every grocery item you can image. They also have large food bars and buffets that enable you to grab breakfast, lunch or dinner.
Best Western is VERY convenient to the 101 and Dry Creek Valley Road. It is also close to Healdsburg's best grocery store, Big John's. Wild Sage, a really good deli is across the street and Adel's, a classic short order restaurant is next door. It is a 20 minute walk to downtown Healdsburg along the relatively newly opened walking and cycling path along Foss Creek, which begins just across Grove Street. The staff at the Best Western (front desk and breakfast room attendants) could not have been nicer. The hotel, itself is a bit of a let down. It is tired and close to three busy streets. The lobby is no more than that, a lobby. Rooms are arranged over three floors in two separate buildings with exterior corridors. It is of light construction, so if you are up for it, stay on the top floor. The room safe did not work during our 4 night visit. Four times the receptionist reported the fault to maintenance, but no effort was made to repair the damaged safe. here is only one waste basket in the room (in the bathroom) and no provision for recycling. The Fitness Facility is miserable. Small, dark, poorly equipped and rarely cleaned or maintained by the looks of things. Healdsburg lacks competition in the mid to low end hotel inventory department. Best Western just does not have to do more and stays pretty much sold out. Sad.
While Best Westerns have historically been a bit "downscale," this venue has always impressed and continually works to upgrade its facilities. I've been staying here nearly 20 years now. It isn't downtown on Healdsburg Square, but it is easily walkable, especially now that the bike path has been extended nearly to the hotel (about 50 meters away?). A MUCH more affordable than anything in town ... so you can spend your $$$ on food and wine!
My family stayed at this hotel to do wine tasting at nearby places. We were excited by the Tuscan feel of the hotel we saw in photos and thought the hotel must be "better than the average Best Western." While that's true, we found our room and section of the hotel disappointing. I suspect the Tuscan feel was layered on top of an older hotel. If you look carefully you can see evidence that the hotel was perhaps outdated and a remodel makes for what you see today. It would be an overstatement to say this is like "putting lipstick on a pig," but the pictures I'm including show some of the lack of attention to detail in the hotel improvements. If you stay at this hotel be sure to ask for a room in the section of the hotel where breakfast is held - I.e. Not in the section where reception is located. Our understanding is the reception area rooms are less impressive. Because it was raining during our stay we did not get a chance to use the pool or seating area with a fire pit. However, both looked quite nice for relaxing. The breakfast included with your stay is pretty good and includes waffles, pancakes, eggs, and pastries. If you're looking for an affordable place to use as a jumping off point for area wine tasting then this is a fine option, but don't go into your stay thinking the hotel is the least bit luxurious. Also he sure to request a room in the newer section of the hotel.
Beautiful rooms, less than 6 minutes away from downtown Healdsburg. The facilities were clean, the staff friendly & helpful. Selfishly I'd rather keep this gem a secret but they definitely deserve the props. My friends and I loved this trip and will be back again for our next wine club pickups!
Always head here when traveling with the dog. All the amenities at a reasonable price, close to good eats and some great wines. Close to several important wine areas, and the town is small but sophisticated.
This is a cozy, well run and well maintained Inn. We are coming back to it this week for a two day stay. Each afternoon tea and coffee and pastries are served. We have sent a number of our friends to stay at the Inn and they all had positive feedback.
The hotel is a rather pedestrian Best Western, located right off of Highway 101. Fortunately, it is also adjacent to a quiet street that goes right into downtown Healdsburg and its parking area, so the hotel is really very convenient to dining and shopping in Healdsburg. It is really too far to walk into town for dinner, particularly in winter when it gets dark, but the drive and parking are easy. We stayed in a Tuscan room over a weekend. Maybe we were lucky, based on other reviews, but we had a quite nice room and a pleasant stay for a good price. The reception was pleasant and ably staffed, and both check-in and –out were fast and easy. After reading through their room information, we requested and received a winery map. Again, after asking, we received a few tasting vouchers (usually good for 2-for-1 tastings) at a couple of wineries. A pleasant exchange with the staff went a long way. The so-called villas on the Tuscan side undoubtedly are much nicer than the other section of the hotel, which is a bit more squeezed in with smaller rooms. The rooms on the Tuscan side (2-story with an elevator) are arranged around a central courtyard with a hot tub. The pool and hot tub for the entire hotel is in an area adjacent to the parking area, and it was always busy with lots of kids (the hotel appeared very full based on the parking lot). Our room had a small patio with a small table and 2 chairs. The patio looks out onto the courtyard, but it also looks out onto the walkway or patios for the other rooms, so there is no privacy on your patio. There are security doors at each entry to the Tuscan complex that you access with your room key. There was a small entry area to the room that was adjacent to the outer section of the bathroom, which consisted of a double vanity and a large whirlpool bath. There was a pocket door to the interior of the bathroom, which housed a toilet and tiny shower in a closet area. There was not much privacy since our pocket door was broken and there are louvers from the vanity/tub area into the bedroom. Fortunately, we were just a couple and the lack of privacy was not a big issue. There was a king bed with 2 nightstands, a safe, coffee maker (no tea), chair with an ottoman, a dresser area with a small refrigerator, and a desk with a chair. Amenities were fine, including robes, a couple of free waters, and free WiFi (at least with Best Western membership). There was a large, fully operational TV, and a gas fireplace. The room was definitely showing wear and tear, but it was functional (except for the bathroom pocket door). We found the bed very comfortable, and had no issues with noise from rowdy guests on either of two nights, despite our stay being over a weekend. We even slept with the sliding glass door to the courtyard open so we could hear the soothing murmur of the fountain outside in the courtyard. We did hear a few people get loud, but just for a short time, so we could understand if there was a wedding party in the courtyard, it would be very loud in all the rooms. Outside the Tuscan block, there was a nice firepit and table/chairs that made for a cozy gathering place in the evening to talk over a bottle of wine. On the Friday night we were there, there was a wine tasting at 4 or 4:30 in the Tuscan area, although it did not seem well publicized. As noted in other reviews, the breakfast is merely adequate. There is a large room in the Tuscan area for the entire hotel, so it gets very busy with lots of people and kids. It is the usual continental style offerings with coffee/tea, juice, muffins, bagels, a waffle machine, a pancake machine (that wasn't working), yogurt, fruit, and pastries. The hot offering was the same both mornings: instant scrambled eggs and sausage links. One morning was enough for us, so we skipped the second morning and had lunch in town. All in all, we could recommend this hotel for its price in wine country, realizing that you could get unlucky with a noisy party, particularly on the weekend.
Landed at the Dry Creek Inn during a NoCal job search. Got a beautiful spacious king room with fireplace and jacuzzi, plush linens, beautiful courtyard. Quiet and great price due to the off-season (November). Staff was friendly and complimentary breakfast had lots of variety. Convenient location right off Hwy 101 makes it minutes from anywhere in Napa/Sonoma wine country. Wild Sage Delicatessen across the street provides wonderful deli-style meals and bottles of wine. Healdsburg is one of my favorite cities in the area, full of restaurants and shops. I will stay at the Dry Creek Inn the next time I am in town.
Delighted with the king-size bed with extra area with a love seat and desk. Plenty of outlets. Loved the external opaque sliding door between sleeping area and bathroom. It allowed a soft, diffused light for our sleeping hours and added privacy. Next to Hwy. 101 with easy access to downtown Healdsburg. Good value with on-site restaurant and full breakfast.
I am not sure why this place earned such negative reviews from others. As a frequent guest of Best Western, I would rate this hotel as representative of an unusual, but good representative of the chain. The room was clean and comfortable. There are two buildings, the older three story building and the newer, "Tuscan" building. I requested and was assigned a first floor dog friendly room. The dog charge was a whopping $30, but paled in comparison to the $50 for the Tuscan building. My dog got a few toys and a collapsible water bowl for her fare. The breakfast was Best Western ordinary- lots of carbs, bagels, waffles, etc. and horrible scrambled eggs
Check-in was quick and easy. Wi-fi was very good. Never used TV/cable. Noisy neighbors could easily be heard through the thin walls. Breakfast area nice and roomy with plenty of seating. Menu items were a tad limited, but most common breakfast items available and good quality.
Really basic hotel, nothing spectacular, but it worked for our needs. Can't speak to the price as we were in town for a wedding and this was the hotel they had picked for the guests so we got a group rate. Regardless, it was really nicely located with some great wineries close by and not far from the center of Healdsburg. We walked home one night and it was pretty long - wouldn't recommend the walk, but you could call an Uber. The room was comfortable enough, a good size, and clean, but we weren't there for the hotel. It's the motel style place so your window looks out onto the walkway which i hate, but again, we weren't there for the hotel. Not sure if other rooms have different views. Breakfast was good though, eggs, meats, breads. Nice to have that included so we could start our day and not have to think about it. Since this was the hotel for the wedding we didn't look around at other options, but if we were to come back, I might stay here again for the price and the location.
Our stay in the Toscana building was exactly what we were looking for - a comfortable, clean place to stay while on a wine tasting trip. This hotel might not have the ambiance of some of the other Healdsburg hotels, but the location and price were spot on (we were more interested in spending money on wine). We will definitely stay at this property again if we visit again.
Go off season and stay in the Villas instead. Rates on Travelzoo as of 12/1/15 go to around $90, versus over $180 with taxes. Much nicer stay in the Spring and the town of Healdsburg is lovely with plenty of wineries near by.
Takeaways: 1 Old wing of hotel is getting decrepit 2 Front desk needs much more training just to come up to average. 3. Cleaning staff must learn how to knock on doors- and not just walk in 4 Staff has to learn to keep their word if they are going to give it. Not doing so makes them look incompetent. 5 any rooms near the lobby up to the maids service area- should be avoided 6. Cleaning staff needs to learn what silence or do not disturb means 7 Breakfasts are so blah they should give up. Especially with a captive restaurant next door. 8 They need a dedicated poop spot for pets. 9 The cleaning staff looks disheveled and slovenly- not an image you want to give to guests. They should adopt a dress standard similar to the front desk - which while not spectacular is much neater and presentable. Compared to some of the other hotels in the immediate area this Best Western is a good value - although pricier than a lot of the other Best Western's I have stayed at. My expectations however, were that this one would be at least as good as most of the others. ANd I was kind of disappointed. I travel Best Westen almost exclusively simply becasue they usually treat me and my service dog right. Here all the way from checkin to check out it was just a little bit off on everything. CHECKIN: There were at least 10 people in the small lobby and more piling in every minute. Instead of triaging the situation the clerks in front did the "standard" meet and greet with everyone- taking all the ime in the world- thus making for an annoying wait. It would have been far simpler to take one person and put them on map and information duty for those of us who wanted it, and simply rapidly checked in everyone else. SO I got to hear the same standard spiel 4 times before I got to check in- I had mentioned i was bringing my service dog, but they acted surprised and just a little curt - yet when i later walked around the grounds there were at least 5 other families with dogs - as pets. When i went back later on that afternoon and asked them where the dog area was, the people on the desk- "Oh we don't have one - just walk around or you can use the back corner of the lot. This became the most non pet friendly encounter i have had at a Best Western. It urns out there were no poop bags, or places to curb the dog except everywhere, which I saw happening. It was kind of unsanitary for dogs just ot pee and poop anywhere but they did. On the second day i mentioned that it was kind of weird they didnt have poop bags and the desk clerk on the second day brought out a "pet bag" full of dog goodies including poop bags a water dish etc etc which was very nice and more in line with what normally see happening at Best Westerns. He was surprised the first clerk did not give me a welcome bag or any poop bags or anything. Anyway the room was king of old and tired - not enough light or electrical outlets, and the ones they had were in strange places- ie a light right behind the tv, a single ceiling lght in an unprotected socked as you come in, and only that ceiling light worked from the switch. The room was musty, but otherwise had enough basic space, with a n ottoman chair,. The bedspreads had some smudge marks on them - but i didn't worry about it- you may. The bathroom was subdivided- one side for washing up and one side for showers and toilet. The toilet side was as cramped as a telephone booth. If anyone was sitting on the commode and someone else opened the door it would take the first person's knees off. Also my bugaboo is mold since i have allergies to it. Well it was there around the tub, in the cracks on the floor etc. 5 minutes with bleach would fix it but i guess they had better things to do. Also the shower was installed backwards. The hot water was on the right and the cold on the left -- makes waiting for hot water interesting until you decide to try the controls the wrong way. There is no fan in the bathroom so moisture builds up and flakes the paint off you can see all this in pictures. In fact there is no heat in the bathroom so you have to go to the front of the room - crank up the heat - wait and when the whole room is too hot to stand in= then the heat works its way back to the bathroom- not their finest moment. sofar so good- all minor quibbles i find almost everywhere i go- best western or not. However the real kickers came with the trying to sleep. The whole room was vibrating and i called the front desk and they said that these huge industrial grade washing machines were on the other side of the wall. I asked why in hell they would even put people in such a room - no answer. - it was literally like trying ot sleep on a HUMMING, vibrating table. When i asked if they could move me- they could for an upcharge ---= not good business. SO basically do not stay on either the first or second floor of the old wing in any room on the side near the lobby, Once you get on the other side of that you might have a chance. Did they bother to tell anyone on check in ?? no. Did they seem to care once i told them- No. They said they had rooms in the new wing available for about 50 dollars more but they only had one bed -- none with the two beds We like.. Since i was basically there for family and friends and didnt want to spend much time in the hotel i just let it go - but after two nights of no sleep being vibrated to death - i am kind of crabby - so take this with that in mind. Free breakfast is worth exactly what it costs. IF you don't like pork you are totally out of luck for decent protein. The eggs look like pebbles and could only have come from prepared eggs or dried eggs - You couldn't cook them any worse than if you burned them. The rest of the meal was nothing but sugar fat and other carbs ( muffins, bread, coffee, more muffins, pancakes, waffles, sugary drinks - some yogurt -which is nice but also has lots of sugar.) I tried it once and gave up and ate in Healdsburg the second day. With so many excellent restaurants less than 2 miles away you would think they would try harder. The cleaning staff decided it was ok to just walk in and they did- we were getting dressed so if they saw something they can't unsee they deserve it . We told them we would be 15 minutes or so getting finished - and were - and then took off for a few hours. When we came back the room still had not been cleaned and they waited again until we started to get changed to barge in. This time we said yes go ahead clean it - which they did, but the vacuum still left pieces of stuff on the ground, and the cleanup was rather perfunctory 5 minutes in and out -jeez. Further they straightened the dirty bed cover rather than replace it. If you choose to do a job then do it well, don't justify bad work because you don't like the pay, the boss, whatever. Television had no closed caption so nothing you can do with one sleeper and one awake except suggest earplugs or stare at the ceiling. There were not enough outlets around the room or light and some of the decor was literally pinned together. One of the throw pillows on the bed was torn at the corners and had safety pins holding it together. This place could be so much more and i get the sense they might actually want to try and get there- but they are a long way from excellence as it stands. Finally- we left and my wife left a mouse in the room. I calledl 2 hours out on the road and asked them to go check before the next people moved in. The person that answered lsot and found told me she would check and call me back. -NOTHING. when I called back lost and found was "closed" I talked to the front desk and was told some one would call me a soon as hey checked - NOTHING- I called back the next morning and they did not check until i actually got the manager who checked lost and found and will check when the other people move out- so far no call back - its like deja vu all over again . Just lots of missed opportunities for them to shine where instead they chose the opposite.
PREFACE: I am a firm believer in spending on experiences and not hotels. We almost never use amenities due to our trip itineraries but appreciate the time saving conveniences a hotel offers. Notes: This was a clean place to call our short vacation home away from home. The location was convenient to wineries - the whole reason one comes here, right? The free breakfast was sufficient and wifi was "fast" though you did have to login over and over again due to timeout. We stayed in the newer Toscana building while there was a cheerleading group there for competition so things were a bit loud outside at the pool with adolescents about. That, along with inaccurate tv service (we were supposed to have HBO but got Showtime ... no biggie) are the only minor changes complaints. Recommend.
We prefer B&Bs in wine country, but due to the Wine and Food Affair weekend (which we weren't aware of when we booked), there were limited options. I had read some negative comments on TA after we booked, but didn't think they were warranted: 1. complaints about the breakfast - folks, this a Best Western, not a quaint little inn. The breakfast selection was ample. If you don't like powdered eggs, go for the yogurt. (The bacon was perfect!) 2. Police cars - I was concerned about this, but there's a diner in the same parking lot area and they had made a stop. Pros - very clean rooms, comfortable beds, walking distance to downtown Healdsburg (a little over a mile along the Foss Creek path, great if you like to walk; a $5-6 Uber ride back), perfect base for Dry Creek, Alexander Valley, and Russian River wineries. Cons - pillows weren't as comfortable as the rest of the bed. Also the staff wasn't as knowledgeable as they should have been re: shipping wine home. (It seems like an obvious inquiry to a hotel in wine country.) They gave us two options - one wasn't even open on Saturdays. We later learned about Fitch Mountain Packaging (which was fantastic.) When I provided the person at the front desk with their info for future visitors, he said thanked me, but said he had never heard of them.
We recently had a block of 30 rooms reserved at Dry Creek Inn for our son's wedding guests. From the first contact with Sarah Krug, group coodinator, to our guests' stays at the property, the service was outstanding. Sarah was responsive when guests needed to modify room stays ahead of arrival and kept me in the loop when changes occurred. The room block contract was very clear and provided a nice alternative to the need for guaranteed rooms booked that other hotels had in their contract. When we needed a place to assemble our Welcome Bags, Sarah gladly offered their lobby. The front desk staff then noted the number of bags to be given out per room and happily handed them out as our guests arrived. And the Welcome Bag handouts were handled with no extra charge- tough to find in trendy Healdsburg. Our guests said their stay at the property was perfect. Front desk was happy to provide suggestions for transport into town, things to do and having breakfast included plus a wine tasting was a welcome treat. Only criticism we head was the breakfast room was a bit crowded and loud in the morning. Thank you all at Dry Creek Inn for making our guests feel right at home when they were away from home.
The front desk needs training on customer service. The office is closed at night and doesn't reopen until 7:00 am. This is a large motel and very surprised about the closing. Have never stayed at a Best Western that didn't have the front desk available at night. The breakfast was not very good and everything seemed to be microwaved. The waffle maker was the best part. For the price their maybe better options available.
I never thought I'd stay at a Best Western, but it actually came recommended by a friend. The hotel itself (okay, yes it's a motel), is actually nice - the room was very clean, the breakfast was great (muffins, waffles, pancakes, eggs, cereal) and wine tasting was a plus! However, the front desk staff leaves something to be desired. They were very UNhelpful with answering our questions about town and how to get around. Apparently there are only 3 taxis in the town (2, depending on who you ask) with wait times of 1-3 hours. Ubers are also difficult to come by and the hotel doesn't offer a shuttle service to downtown (I'm not even sure they know what shuttle service is - they were confused when I asked). We booked this hotel not knowing that transportation to the vineyards would be tough. We ended up booking an uber (an hour wait) which arrived at 2 and he was kind enough to take us to 3 vineyards and stop the charges while we went in for tastings while he hung out in the parking lot. The wineries mainly closed at 5 so we were only able to hit 3, but it was fun regardless. Walking to town is easy - about a mile down a walking path (it's dark at dimly lit at night), but otherwise fine. This hotel was well worth the money, but not sure I'd stay here again if I were to head to sonoma/vineyards on another visit.
The property was well maintained. We stayed in one of the rooms with a fireplace and tub with a small balcony overlooking the pool area. There were several nice outdoor areas to lounge. Our room was very clean and comfortable.Breakfast was served downstairs which consisted of coffee, juice, eggs, bacon and pastries.
This was a nice solid motel, but basically standard accommodations. It had a nice pool and hot tub area, and the morning free breakfast was above average. The workout area was pretty skimpy, though. I'd stay again for the right price.
If you are put off by front desk staff who make you feel unwelcome, then you may want to stay at a different hotel. I reserved my room at the Best Western Dry Creek Inn through Priceline, looking forward to a restful bed in the middle of an 800-mile drive. The front desk claimed I had reserved a Smoking room, which I would never reserve, and then tried to upsell me into a more expensive room. She deflected the Smoking room issue as my problem with Priceline, when my confirmation email from Priceline said nothing about a Smoking room. This front desk staff person was either poorly trained and managed, or is in the wrong job for her character and capabilities. Either way, management of the Best Western Dry Creek Inn is doing customers a significant disservice by having someone in the position of greeting guests who is more interested in creating unnecessary conflict and power tripping than in providing the simple service of checking in a road-weary guest to the room reserved.
Six couples booked rooms here for a one night stay when we were in the area for a dinner event. We didn't know to request rooms in the newer building (Villa Toscana?) so we were all in the older 'motel'. Clean, and functional, but a bit long in the tooth. The included breakfast was actually pretty good. We all had plenty of options, including scrambled eggs and bacon, (self) made waffles, a pancake machine, muffins, yogurt, fruit, coffee and juice, etc.
Their advertising on the internet makes you think this is a hotel since they describe themselves as an "Inn". The photos make you think it's in a lovely wine country setting. It's at a corner between another motel and a gas station - a major highway and a side street. I call this a Motel. Dark and dreary hallways - lighting doesn't come on until dark and our room (233) was in a dark little crevice of the motel. The room was awful - old and out dated - hideous views and loud, dirty A/C unit. We asked for a better room when we checked in and were told there were none. Yet we saw many empty rooms as we walked down the hallways. Most other rooms had proper bathrooms and sitting areas. We did not. I think this is what they give to people who use hotel booking sites. UGH! It should be walled off from the rest of the motel or used as a storage area. Upon checkout, I complained. There was a gentleman standing behind the clerks who quickly vanished when he heard me. I know he was the manager. Then the clerk told me the manager was not in yet and to call him or email him the next day. Bogus! I was so sorry we had booked this place because I was looking at another closer to Sonoma and should have done that instead. The free breakfast was awful - typical microwave food - not even worth eating. That room was so small and cramped that it could not accommodate it's guests. Hard and lumpy mattress on a metal box frame. I kept banging my feet into it when I got into bed. One of the worst disappointments in a hotel stay. We even talked to a different manager who contacted us regarding our survey and they still did not apologize for the awful room. Pathetic!
The pictures on the website make this hotel look quite charming and interesting. But, it truly is just a motel. It is so close to 101 and major streets that our room was pretty noisy in the early morning. We picked this place because the hotels right in downtown Healdsburg are so expensive and I thought this was close enough to walk into town. It's actually about a fifteen to twenty minute walk to the town square and shops and restaurants. And, normally a walk that distance doesn't both me, but the street was unlit at night and made for a rather precarious walk into town. We took a cab back. On the plus side, the room rate does include a free breakfast of pastries, yoghurt, scrambled eggs and bacon or sausage, etc. Service was friendly.
Villa Toscana is best for rooms facing the courtyard. Rooms are clean but quite dark. AC packed it up at 9.00pm. Tech came to fix it and removed the air filter who was absolutely plugged with filthy dirt (2' thick!!). Guess it had never been cleaned. Could not fix it. Had to move to another room at 10 pm !! Do not eat breakfast there. It is one of the worse I had in all BW. As to the staff both on check in and check out I think they should try to get a job where they don't have to deal with customers.....I doubt I will ever go back to this overpriced hotel.
Our group held a weekend retreat at the Dry Creek Inn and we had an amazing time. The facility is well designed with fountains and seating areas in abundance. The rooms are modern and with great taste and the personnel went above and beyond!
Hotel was not close to the town as described. The rooms are clean and up to date, but they are so dark. This is truly a motel. The breakfast was disgusting--all packaged foods of poor quality. I have decided I am not staying at any hotels in the future that offer breakfast and don't have an official restaurant.
This hotel is a slight step above most Best Western hotels I have stayed in. The Villa Toscana building was nice. I had a large room with an interior courtyard view. I stayed at this hotel because it was recommended by a local resident, and it was convenient for the purpose of my visit. The breakfast was mediocre. I went to breakfast in the dining room once, and that was enough. The air conditioner was erratic and a light in the bathroom would turn on by itself at odd times. The hotel is not that expensive and worth the value.
Villa Toscana is the superior building. First floor rooms open out directly to the spa. The reconstituted eggs at breakfast are abominable. Rooms are nice, but the location is a little far from the center of town.
we love Healsdsburg, and this is a very nice motel in a good location at affordable prices, It can become an important element in an enjoyable trip to wine country. One of our favorite times to visit is in the fall. When the colors change in the vineyards, Sonoma County is even more beautiful than usual and it usually is very beautiful.
This hotel i very run down. Ive stayed at BW before at different locations and have been pleasantly surprised to have an amazing, clean,bright, and comfortable room. This was the opposite...disappointing at best. Fruit flies here and there, dark, humid and dingy room with a tiny bathroom and cheap towels. The towels will exfoliate your skin, which is probably one food thing. We had a king bed, And the room seemed fairly clean. Breakfast was typical. This hotel feels more like a motor inn. Quite the contrast from such a picturesque town. The rates are overpriced. I canmot see how a room is over $90 a night. The service was good. But we met people who also were devastated with the accommodations. My advice, if you cannot stay at a 4 star in Healdsburg, stay at one in Santa Rosa. The drive is better than staying in a dump. Btw the travelodge accross the road looks even worse. Dry creek inn- renovate, PLEASE.
Total disappointment. The only good thing was that it was clean. Rooms need renovating. Staff not very friendly. Three police cars in lot and people being evicted next door. Breakfast mediocre. Great location though.
Cons: *Hotel way over priced - its not a luxury nor boutique hotel by any means *Even though we had three guests in our room, they supplied only two towels and one hand towel. We had to call every day for more. They were very quick to respond with more towels but why can't you supply based on number of guests to eliminate frustration. *Front desk staff was just short of rude. When I asked to change rooms because the shower was not working, the lady said, "have you reported it? have you reported it? have you reported it?" three times. *The soap and shampoo were very cheap. Glad I had my own. Also one tiny bar of soap for sink and shower. Not good. *The shower did not work in our room. We called to report and maintenance did come quickly. He got a tiny stream to come out and said it was fixed. We asked for a new showerhead. He could not supply it that night but came back the next day to install a new one. It worked perfectly after the replacement. *The walls are very thin and you can hear voices and noises through the walls. Halls were noisy until well after midnight. *The a/c did cool but roars like a truck engine all the time. Very old system. *Free breakfast...OK, but you probably want to consider going elsewhere if you want more than a bagel. The breakfast was second rate at best. Very chaotic situation and not clean. *The TV sound was awful. The volume has a control on it so it will only operate in the ranges they have designated. it was either too loud or too low. Healdsburg has a great downtown area with some good restaurants. Highly recommend Boci. This hotel has a nice location with adequate parking. Too far to walk to downtown when its dark and you don't know the city. The front desk staff was unable to recommend things to do in the city. This hotel is WAY overpriced. It is by no means a luxury or boutique hotel.
This stay was probably the biggest rip off I've had in a while. Not only was the hotel nothing like pictured, it was a building badly in need of updating. We actually circled the town a few times and couldn't believe this is the same place we booked. If I had known, we would have stayed in Sebastopol where we had stayed at a Best Western before with far better service. Unfriendly staff, ugly hallways, scary actually, especially at night. Exterior hallways are exposed to the parking lot and accessibility is very poor. We chose to be on the first floor so we could have a patio. I would never sit on the patio as the furniture is so uncomfortable. In fact the inviting courtyard furniture is old and run down. The cushions desperately need replacing. My husband actually killed a mouse in the corridor. Now we live in the country, so mice don't offend me much, but when I'm paying over $200 a night, I expect much more. This was totally not worth the price and solidifies the reason I hate staying in this hotel chain. The room had been updated, but a tiny shower next to a jetted tub was not worth it and if I had known this was what I was getting, I would have spent the money toward a nicer spa room in a number of other towns in wine country. The breakfast was mediocre. Again unfriendly staff. Kind of sad. Good thing we only had to deal with one night here. I think the courtyard has a lot of potential if it were taken care of and the corridors were not so creepy.
Nice staff, hotel needs a renovation. Pictures over-advertise what is actually the premises. Check-in and check-out were easy, parking is free and readily available. Room carpet was dirty, beds not highly comfortable. The breakfast was a cattle stampede with mediocre food. But again the staff service was impeccable.
Don't bother being upgraded to the Tuscan Building on a weekend night. So many groups stay here for weddings etc and they party in the courtyard all night. We stayed in room 401 and the party was right outside our patio door until 2:00 am. According to the front desk the noise is supposed to stop at 10:00 but it doesn't! After repeated calls to the front desk I finally gave up and put in ear plugs.
Beautiful rooms, very spacious. Stuff not that friendly but I did appreciate that they could check us in super early (11am!) The rooms was great, beds super comfy with lots of pillows and spacious bathroom. Skipped breakfast as my friend said it was very appetising. Would stay again as its a beautiful area.
Absolute nightmare. We were planning on staying for a few nights to enjoy the regions wineries. Our first room smelled like sewage, and after attempting to take a shower, I was standing in a large puddle of sewage in the tub! I called the front desk and spoke to Hanna who told me she was very busy with guests checking in, and she would have to get back to me. Later she called back to the room and in a very curt rude tone informed me that a maintenance person would be there at some point to "take a look". All we wanted was a clean, sewage free room. I asked if we could please switch to another room because the smell was very offensive. She said only if I paid an "upgrade fee". Unbelievable. She refused to provide another room without us paying until I walked over to the lobby and with a few other customers in the area I asked her again if I could please have a clean room sans sewage. She then said only after we removed all of our belongings from the old room, and have the maintenance person inspect to see if we damaged the room! I am a world traveler, and I can tell you I have never had a hotel employee treat me in such a disrespectful manner. We left the next day. I will not be staying a Best Western again. In Healdsburg there are so many BETTER places to stay that are much better located, do not have the drug lords and homeless running the parking lot, and keep the facilities clean.
We only stayed one night on a one week trip to SFO and back by car. Cycled the area and left to carry on to our next destination. The hotel is beautiful rooms are nice. Our first room had a strange smell they quickly gave us another room no problem that room was good. Would stay in this hotel again. Not too crazy about the downtown area of healdsburg most of the restaurants are small plates so if you want a meal it was difficult to find a nice place to have a full meal. Ended up at a pub type of restaurant in order to have a full meal instead of small plates.
When we looked on the website, all the promotional photos showed the lovely courtyard and amenities in the Tuscan y building. Little did we know that when we booked a "deluxe" king room, it was in the Casa Siena building, which is basically an almost-upscale motel. NOT the lovely wine country inn depicted in the website. So when we inspected the room, and saw that it was dark and had a view of the freeway and parking lot, we promptly when downstairs and asked to be moved to the Tuscany building. The clerk at the desk refused, saying the rooms in the Tuscany building were all booked for the 3rd night of our stay, but if we wanted to move for tonight and tomorrow only, we would have to move to Casa Siena motel building on Saturday. I had no interest in having to unpack tonight, only to have to re-pack up all our clothing and personal items and downgrade for the final night of ur stay. To add insult to injury, I just went on their website and they show availability in the Tuscany building for Saturday night. We would never have picked this hotel had we known we'd basically be paying wine country inn rates for a basic, one-star motel (Casa Siena building). I will never stay here again.
We have stayed here on 3 occasions now. Rooms are modern and large and clean. 1.1 miles from downtown, so a little long to walk to dinner, but there's a great local cab that was $8 each way. It fact he was at the curb when we came out from dinner, very nice. Get number from front desk. Hotel has a very nice large pool (and a smaller, original one) and spa. There is complimentary wine tasting 4-6p THU/FRI.
Hotel was clean and we were able to check in early. Great location for downtown Healdsburg shopping and wine tastings Breakfast was not up to Best Western's normal standards. Go east breakfast on the Square at Costeaux French Bakery. yummy!! They do breakfast and lunch.
The pictures made this hotel look amazing. The hotel room itself was very clean and on the larger size. However, the hotel is hard to navigate. It is off of a busy highway. The fire pit was fun but, not as idyllic as the pics suggest.
Pleasant, large rooms, clean, stayed in mini suite of Tuscan inner court area rather than the main rooms on the front of hotel...Would definitely stay there instead of lower priced rooms. The mini suite is definitely a nicer stay...
October rates in the wine country are SO expensive but I found Best Western about one week before our trip and cancelled another hotel I booked in a not so ideal location. Glad I did! Awesome location to downtown, gas, grocery store across the street and the highway to get to the wineries! Very nice breakfast however the dining room was a bit small and crowded depending on when you go to eat. Great romantic rooms! We had a balcony and would hit a couple wineries come back to the room for wine, cheese, bread and fruit lunch. The shower was small though but loved the two sinks and big bed.
spent 4 nights at this hotel. this is not a posh wine country getaway but doesnt pretend to be. room was clean with good shower. beds were comfortable. pools, hot tubs etc available but didnt come to the dry creek valley to hang out at the pool! the location of the inn perfect for access to the wonderful wineries of dry creek, russian river and alexander valleys. healdsburg square with its great restaurants and tasting rooms just a short drive (or long walk/ uber) away. big johns market one block away for snacks and forgotten items. no hassles with check in/ check out. friendly staff. service extended to mailing a beloved but forgotten sweater after check out. this attention to customer service demands a special thanks to the housekeeping and front desk staffs. if you are looking for a clean, comfortable affordable headquarters for sonoma county wine touring that also throws in a hot and varied breakfast , you found it at the best western dry creek inn.
Excellent location for planning to hit local wineries and a quick drive down the street from downtown Healdsburg. Room was clean and seemed recently refurbished, as did some of the hotel exterior. The staircases, hallways, and elevator give the impression of a lower-quality, outdated hotel and the ever-present smell of cigarette smoke from people lighting up just outside their rooms was pretty gross. Try to get a room facing away from the main street, as it sounded like we were in a truck stop in the morning. Though the pools are awkwardly placed in the middle of the parking lot, once inside the area, they are clean and pleasant.
We enjoyed our stay, room was clean, bed was comfortable, bath in good repair. Hotel staff was friendly and pleasant to talk too. Breakfast was pretty much standard, hot and cold, but had better at other best westerns.
We stayed here with 2 other couples for a quick trip. The rooms were very nice and very clean, bed was extremely comfortable. Staff was helpful and knowledgable about the area. We had a great stay only complaint was the free breakfast, not worth the trip to the breakfast room.
Hotel pics are old and hotel is tired. Mold on tub control, did not drain, shower curtain had holes in it. Well known by locals to not be in the building away from the fire pit. Add stated robes for guest but not in our building when we checked in. Disappointed and the front desk was rude and unhelpful when we asked.
You can't beat this hotel for the price. It is clean, beds are very comfortable and staff is friendly. Breakfast is included in a very large room- plenty of tables for everyone. The location is just minutes from downtown Healdsburg- try Willie's Seafood and Raw Bar. Beds and pillows were so comfortable- great night's sleep. Only minutes from Ferrari Carrano- a must on your winery tour list. What more could you ask for?