Best Western Dry Creek Inn

We have stayed at this location several times. It is a no frills solid choice for a budget conscience traveler. The location is close to wineries and town . The staff was very friendly. The rooms are a bit dated, but totally fine.

The management at this hotel is heartless. My daughter unexpectedly fell ill so we had to cancel our trip. Hotel refused to refund our money because we were outside of cancellation window. Absolutely absurd - like I preferred the pediatrician's office over wine country.

Dry Creek inn never disappoints. Front desk staff helpful and friendly. Housekeeping staff very helpful and friendly, also. They shipped an item I left behind, promptly! Looking forward to staying at this hotel again in the future.

I made a reservation here for the day after Christmas 2023, when I was going to be driving from the SF Bay area to my home in Washington state. My wife and I wanted to spend the night in Healdsburg to visit friends. I guaranteed it with a credit card, and accepted the cancellation policy requiring us to give notice 4 days before arrival date if we needed too cancel. On the 24th, our car developed what turned out to be a radiator leak. Since there was clearly no way we were going to be able to get it fixed by the 26th, I called the hotel and asked for an exception to the rule. They told me they would cancel the reservation, but they would still charge my credit card, because they did not allow exceptions to their 4-day rule, so we wound up paying for a room we did not sleep in. This seems pretty unreasonable to me, especially if they then re-rented the room to someone else. We will not be staying at this or other any other Best Western hotels again.

I stayed at the Dry Creek Inn for two nights (Friday and Saturday) in mid-December, and was very pleased with what I found. I was on the third floor in what was obviously a recently-renovated room. It was attractive, clean, quiet and comfortable - everything a mid-priced motel ought to be - with a great front-desk staff, too. If I'm back in the area, this will certainly be my go-to place to stay.

Other hotels in Healdsburg are far more expensive. Dry Creek in is reasonably priced. The ameniteis are pretty basic, but it is clean and convenient. If you book in advance, be sure to keep track of prices which might go down. If you call you can rebook for the better price.

Large, updated clean rooms. Comfortable beds. Easy parking. Great location. Good value for your money. The in room coffee was surprisingly good. Refrigerator in the room. One small elevator. Luggage carts readily available.

:I was surprised there was no breakfast included. Every other Best Western I ever stayed at has offered breakfast. Every other detail was as great as what you would expect at a Best Western plus this :Inn supports my local animal shelter

It's an adequate Best Western at Sonoma prices. If I'd paid $100/night I'd give it 4 stars. But for over $300? I get it. They can charge that much in that area. (FYI, I could have saved $100/night if I hadn't booked ahead. ) The sound proofing is lacking. All the doors are exterior. The cleaning product smell gave me a headache. The beds had a weird metallic squeak and the fridge made a very non-fridge thunk sound. It's one of those noisy a/c units on a wall thermostat, but the fan only setting made a really weird sound so it was either turn it off or have a/c cycling on and off all night. The bathroom counter is a good size, but it was hard to avoid getting water all over the place when you washed your face. There is no breakfast but at least a mini-Keurig in the room. That said, the staff was friendly. The beds were reasonably comfortable. We walked to Healdsburg plaza one night and it was about 20 minutes. The pool was small but decent.

The grounds, staff, and amenities exceeded my expectation for a 3-star hotel. Families - two pools! Normal-sized pool towels! Spacious rooms, friendly staff, and very well kept grounds. A great cafe across the street and a river walk within walking distance. We were using it as a stay over after a day at the river (Guerneville) and we are happy we did - it was a great value and easy to get to from San Francisco.

Room was quite nice. The hotel is currently being renovated and appears abandoned from the street. If you pursue it, you will find a very decent hotel and staff. Even the room we used had not yet been redone and was comfortable. I would look forward to the new rooms when ready.

The only good thing about this hotel is that it is in a very convenient location. The bad: 1) Upon getting into bed, I discovered a flea (tick?) on the linens. Pulled back all linens in fear it was bed bugs but didn't find any others. But still, gross. 2) Due to lack of insulation, I was kept awake most of the night by what sounded like a three-some in the room next door, and then again at o'dark thirty by Stompy McStomperson upstairs, continuing for over 2 hours. 3) The shower faucet didn't work, so I couldn't use either the shower or bath. When I complained they refunded me $40, which seemed... stingy. In the conversation, I learned that they'd recently "upgraded" all bathrooms with new faucets and that mine likely wasn't "adjusted correctly." Right.... All in all, if price is a consideration, this is likely your best option in Healdsburg. But expect more than a few unpleasant surprises if you are forced to stay here.

Rooms are decent. Bathroom and furniture amenities are a bit dated. Layout is not great. Too expensive for just a bedroom. Price continued to go up and no military, AAA, or AARP discounts (those prices were even higher).

No breakfast included at this Best Western. Could not get shower to turn on, another guest called to complain about same problem when I was checking out. No paperwork in room showing tv channels or location of ice (machine was in room on other side of hotel which required room card). When I checked in they didn't put my Best Western number for points on my reservation which I specifically requested. Found out when checking out and that nice person added it for me. Love Best Western but won't return to this location again.

Loud people in the hotel kept us up all night. Housekeeping knocked on the door at 9am and went down the hall doing the same to every room. Forget sleeping. Also the couch was not put together properly when we arrived. Rooms were very basic.

The Best Western has good staff, clean rooms, comfortable beds and is about 1 mile away from the Healdsburg square. It was much more affordable than the hotels in the Square. You also get access to the hot tub of the adjoining hotel (the Lodge). During our stay it also had hour long beeping from construction vehicle reversing noise, leaf blower noise, and such thin walls that I could hear the conversation next door and more from next door. The shower spigot was so tight I needed 2 hands to pull it out to open the water. Our friend broke hers pushing it back in. BW staff very responsive in dealing with it. Note: there is not much Lyft or Uber availability from the square to BW so be prepared to drive or walk.

My husband got COVID so I asked to refund my stay about 28 hours in advance. Hotels.com said I was okay to cancel until after the 26th and it was the 26th. Brian, the manager, showed zero empathy, and said that he “was not willing to refund” me. I was not only charged the rate of the stay, but also taxes and fees for a room I never stepped foot in. Brian was obviously much more interested in making BW $209 than creating repeat customers. Awful experience during a difficult time for my family.

Unfortunately checked in an immediately had to check out due to an emergency. Management (Brian) had horrible customer service and were not accommodating at all. Lost the entire night stay when I'm already in a tight budget. My family is in the hotel industry and I 100% know they can accommodate these types of situations. Do not recommend. They should not be in the hospitality industry.

I have stayed in this hotel previously and plan to return. While this hotel is 1 mile from Healdsburg square, there's a paved walking path making it convenient to walk into town (easy to Uber at night) Staying in town can be noisy and very expensive. This hotel is closer (not walking distance) to the Dry Creek wineries and offers a pool. There's no restaurant on-site, but a restaurant next door that serves breakfast and lunch.

Great for pet families! Very accommodating to our dog. Rooms were clean and neat but could use a lil revamping. The cost seems a bit high for a Best Western. Hot tub was nice. Free washer/dryer use for guests - nice perk!

I don't have time to write everything I did not like about this place. I'm done with Best Western. I've stayed at BW hotels for years, but they have all turned into dumps. They advertise a free breakfast; they send you to a restaurant next door and give you a 10% off coupon.

Choose another hotel in Healdsburg, especially if you're planning a wedding. We made a two-night reservation, and then cancelled three months in advance, but the hotel kept half of our deposit because it was a wedding event. Not a good experience for us, so beware.

In the heart of Healdsburg off the main downtown area was a comfortable, clean and friendly Best Western. Easy access to highways and affordable compares to most of the hotels in the area. Stayed in the Tuscany buildings - well appointed and perfect for a brief stay.

We had stayed at this hotel a couple of years ago and really enjoyed it. However they seem to have fallen apart since then (blaming it on Covid). Front desk people were poorly trained and unable to resolve a booking issue. a previously lovely breakfast buffet was nonexistent, coffee in lobby ran out.There are three pools and two hot tubs which are lovely.

room, great, bed really nice. Downtown with restaurants about 3 miles away. Also good. We ate at El Sombrero and split one of their SUPER burritos and bought a soft taco just in case it wasn't enough. It was, and we split the taco in the morning. Anyway, pleasant stay, close to the 101, and next to a gas station for quick fill ups. Downside... no breakfast, but a 10% discount at next door Adeles. I'd stay there again.

We like the hotel, it is close to downtown healdsburg and Dry Creek Vineyards. We would like to see them bring continental breakfast service back (pre-pandemic levels of service). The price is getting to be very high for this hotel and the level of services.

It was a last minute trip to the wine country and all our preferred options were booked. We were skeptical about booking this at first but turned out to be a great stay!. Newly remodeled, clean, comfortable and modern rooms in our building (Tuscan?). Best bathrooms of all hotels on this trip with dual vanity, comfort height toilet and XL shower. Easy check-in/out and great location close to everything. We had a courtyard view room on the first floor. There is some construction going on so if you want to sleep in this may not ben your place at the moment, but did not bother us at all.

This was the first time we stayed at the Best Western in Healdsburg. The hotel is close, but not too close, to Hwy 101. Our 3rd floor room was very clean and quiet. The bed was extremely comfortable. The air conditioner was actually quiet and didn't make a loud clunking noise when it cycled on-and-off. I'll definitely stay there again.

We stayed here because BW allowed dogs to stay. Although we paid an extra fee each inch for her, there were no pet amenities. There was no daily housekeeping because of staff shortages. It was nice to have a jacuzzi which my husband used.

We couldn't use the breakfast, because they're was no breakfast. The website said there "might" be breakfast. So, that was disappointing. Our first room had ants, our second had a loud ice maker out front. Broken coffee pot in room. No microwave in any room. Rude older lady at check in. Couldn't/ wouldn't link our rewards card. "Hot" tub not hot. Pools with dirty/sandy bottoms. Great location, fine rooms for the price, but will likely look elsewhere next time

Paid for king room with balcony overlooking pool. Room provided overlooked parking lot, dumpsters, didn't have a balcony. No pre-checkin email provided, no mobile key on app, and a/c took hours to cool room. I was simply told they ran out of room type I paid for and changed type. No discount in price offered either.

Truly the worst BW expeireince I have ever had. Outdated, dirty room and overpriced. If we were paying $99/night I woudlve expected what we got. Read the other poor reviews of this place, they nail it on the head.

This hotel was recommended to us by someone who had stayed there many times before the pandemic. I don't know if things changed that much or if our standards are just somewhat different, but we were not nearly as enthusiastic. First, the positives. The place is well laid-out, giving the feel of a hacienda. There is sufficient parking close to the rooms. The beds are comfortable, the air conditioning superior. They have really figured out how to keep the bright sun out of the room, using both shutters (that actually close all the way) and black-out shades. Since light coming into the room is one of the things we frequently complain about, we appreciated this accomplishment. It also had sufficient horizontal surfaces and computer charging stations, and a clock. It was the design and features of the room that were particularly disappointing. There was a desk that seemed perfect for a laptop – it was where most of the computer plugs were. Next to the desk was a chest of drawers. Next to the chest was the TV. Unfortunately, the chest of drawers was so high that we couldn't see the TV from the desk. That poor design left us scratching our heads – didn't they have “regular” people test the room when the place was first built? The king-sized bed had nightstands on both sides. But only one of them had a lamp. When I requested a second lamp for “my” side of the bed,” I was told, “Sorry, just one lamp per room.” Really? Again, didn't they test out the room with two guests? There was lighting in the bathroom, but the door that closed off that area had a glass pane, which meant the light came through into the main room. So, when I wanted to make coffee while my husband was still asleep, I had to do it in the dark. We were also disappointed in the soundproofing; we could hear virtually everything through the (locked) door in the connecting room beside ours. We knew in advance that we would not get maid service and that the hotel no longer offers breakfast, but we were disappointed that there wasn't even coffee in the lobby. (This has changed since our stay.) The Dry Creek Inn was fine for the couple of nights we were there, but we probably wouldn't return.

Stayed in a 1-bedroom suite, room 236 aka wine country suite. This suite was recently updated with tasteful farmhouse decor. Unfortunately, the room was already showing signs of wear. For example, the light colored sofa and chairs had stains and were in need of deep cleaning. Some slats on the plantation blinds were also off track, one of the posts on the four poster bed was wobbly, and I couldn't get the fan in the bathroom to work. This is a motor lodge, with most rooms facing parking. Ours overlooked the two swimming pools. However, because this facility is close to Highway 101 and a major street, you should expect to hear ambient street noise. In addition, the walls didn't seem very well insulated, and it was easy to hear people walking along exterior corridors or up nearby staircases. I found this two room suite to be spacious and comfortable. However, at nearly $330 per night, I'd say the value was just OK. FYI, although there is a full sink, microwave, and mini refrigerator in the room, there are no utensils, paper products, dish soap, Dishes, etc of any kind. So if you plan on having people over during your visit or want to have a snack in the room, bring your own dining amenities. Friends stayed in a basic room during the same time. They indicated it was rather noisy, although they stayed on the first floor, which is probably the worst choice in terms of noise.

The room seem clean enough but is dark and dreary. The plumbling seem old, worn and not working well. Almost have to pull the knob off the wall to get the shower going. Did not get maid service for the two nights we stayed. Front desk staff not welcoming and always seem to be in a bad mood. No breakfast served. Paid way too much for the quality of the hotel. Nor worth it.

Hotel was very clean, updated and offered many amenities. It was very convenient to wineries as well as downtown, shopping, and coffee. The staff was very kind and responsive. Additionally the rooms are very quiet and even with July 4th fireworks, there was minimal noise.

We stayed here in a pinch because the other place we booked was not available, so I was grateful we were able to get a room here. The staff was extremely friendly, which was positive. Our room was on the first floor. There is no carpet and it seemed like the room hadn't been mopped in a while. We were constantly kicking up dirt and dust. There were ants EVERYWHERE and we could not figure out where they were coming from! Unfortunately the hotel was booked so we were not able to change rooms. The lesson here is to make sure to PLAN AHEAD when heading to this town. There are limited places to stay and this is one of the more popular ones because it is one of the largest.

We had a king bed room with a balcony. Although the balcony was a nice touch, it overlooked the road adjacent to the hotel. The room had several issues, first the wall control for the heater was not working properly and would not turn off and continued to blast throughout the night. There were odd shutters separating the bathroom from the bedroom, somewhat diminishing privacy in the bathroom. The bathroom was very dark. Although the bathroom had a large tub, the shower stall was very small. The refrigerator was ridiculously small. There was no microwave. No breakfast was included. The plugs on the night stand lights were unusable. The outlet was located too low at the bottom of the lamp base, so that nothing could plug in since there was not enough clearance between the bottom of the outlet and the top of the table. The hotel staff appears to be a bit indifferent to certain details. For instance there was less that 1/2 roll of toilet paper in the room when we arrived and the Kleenex box was nearly empty. The garbage can liners were stretched tight across the top of the cans so that initially nothing can be tossed in them. The clock was not set to the correct time. The TV controller did not work well, likely needing batteries. If you request a late checkout in the morning (12 instead of 11), you need to have your key changed to get back into your room in the last hour. It did have good internet speed with 76.6 Mbps download, 14.5 Mbps upload, and 9 ms latency.

the room was quite clean and comfortable. I chose to stay here over other hotels in the area because the pool and the hot tub looked great. to my great misfortune the hot tub was VERY dirty. when i stepped in i literally couldn't see my feet the water was so cloudy. the bottom was gritty and sandy. and the water wasn't even hot. the staff at the front desk was less than helpful. the tap water in the room was so heavily chlorinated it was undrinkable and there was no filtered water available on site. i expected much more out of a highly rated and expensive hotel.

The quality of the room does not equate to the room rate. Then the throw on a per night resort fee! The television was broken and they didn't fix or replace it. The shower soaked the floor outside the shower. The bathroom layout is horrendous.

Great place and location. Close to Wineries. Walkable to restaurant and coffee. Short drive to down town. A shuttle service would be even better! You should think about that. Front desk staff and all staff were very helpful and friendly.

This is the second visit to this location and it was just as enjoyable as the first time. Love the contemporary room decor. The team at the front desk were very nice and professional. Will look to book here again on our next trip to the area.

Upon arrival in room 134, we discovered a big puddle of water under the desk. TV didn't work. Maintenance fixed it the next day. One of the shutters didn't close all the way. Heater & A/C unit sounded like a 747 jet. Door safety latch was about to fall off. Toilet seat came off. Towel bar was loose. Big mold patch under sink inside vanity. Mold around outside of shower pan. Tile grout in bathroom was dark but upper edges was light colored. Very low water pressure at hot water faucet that never got hot. This was basically the worst hotel room we've ever stayed in and most certainly will not return to.

We loved the convenient location but were disappointed that the BW Dry Creek Inn stopped providing breakfast. The room was large but in need of update. We had hoped to take advantage of the pool but the weather failed to cooperate. Luckily, the restaurant next door, Adele's, saved the day for us.

Stayed 2 nights and beautiful accommodations in a perfect location. We requested a quiet room and our request was perfect. We went up to our winery to pick up our club wines and we were in walking distance to a great coffee/breakfast place. We were close enough to downtown but not near traffic or noise

Often heard of the Dry Creek Inn as an alternative to some of the pricier lodging in the area, so finally decided to try it. Rooms weren't cheap ($200-300 a night) when we stayed, but certainly were a better value than some of the others in town. Decided to give it a go, given it had a pool as well and we brought the kids. Well, folks, you do get what you pay for. I thought it might be a step-up from your typical Best Western / motel style lodging, but it was not. Bed had some staining, bathroom was very small and basic, there was a weird peephole looking thing in the vent of the shower, and the hall corridor was very loud next to the bed. The pool was ice cold, although the hot tub was nice (had some leaves, but to be expected). While location is downtown in Healdsburg, it's still quite a walk to most of the shops and central square, so ended up driving anyway most times. Did not even know there was a free breakfast - we weren't offered it when we checked out and nothing was displayed. Given what this place often charges on holiday weekends, it didn't really seem like a value either. YMMV

I am not a big reviewer (just joined TripAdvisor to leave this review) and I hate leaving bad reviews anywhere. We all have bad days, so I try to not to hold businesses to the standard of constant perfection. That all being said, I was EXTREMELY disappointed by the Dry Creek Inn and would warn anybody looking to book at that site to close their app or browser and choose something else instead. I was scheduled to stay at Dry Creek Inn in April for an event nearby. Unfortunately someone in our travel party tested positive with COVID so we decided not to come even though the rest of us were negative, we didn't want to contribute to additional spread and bring the potential of risk to more people at the hotel - especially if they had any immunocompromised staff or guests. Every part of the trip was understanding and more than accommodating (travel, other lodging, the event itself) EXCEPT the Dry Creek Inn. They insisted on charging us for the first of two nights and refused to cancel the reservation. I thought to myself... hmm.. maybe they are sold out and our reservation was holding them from booking that room, so they are looking to recoup the costs. As someone who works in business, I could definitely understand that. Went and checked online... plenty of vacancy and at rates lower than my initial reservation. In essence the refusal to cancel our reservation was solely so they could collect a cancellation fee. Nothing else. Surely this couldn't be the Best Western policy so I called corporate. They were shocked and offered to speak to the general manager and see if they could work something out. Nope, the local manager, Erik N., wouldn't budge. When I spoke on the phone with him, he didn't care if we showed or not, and showed little care if we had COVID or not -- in short, he said both of those things weren't his problem. Given that sometimes people have bad days I followed up with Erik N. (Dry Creek Inn general manager and decision maker) on two separate occasions via email only to have him ignore my emails. Given this is the way this property is run, and the lack of flexibility as well as the absolute lack of concern for the safety of guests, I would advise all to steer clear of this property as a whole and check other hotels, airbnb's, and vrbo's in the area instead which can be found for cheaper rates and folks who actually care about their guests.

Overall i gave this only a average rating because they are not serving the normal breakfast. In fact there was no breakfast. The exercise room was closed and the rooms do not have smart tvs so the selection of movies is limited. Also I feel the daily pet fee is excessive.

Great family hotel in Healdsburg at a great price. Looking for a family or couples getaway to Sonoma wine country then the Dry Creek Inn in Healdsburg is a great choice. Two pools, great location, friendly service and comfortable rooms. What more could you ask for?

I stayed here last Dec and was looking forward to returning. However this stay was much different. The grounds were not kept and cigarettes were everywhere. I could not believe the employees abandoned the hotel and it was left unattended and unlocked for over 40 minutes. Clearly a mistake but why did the prior employee not lock up for everyone's safety? And the room door lock was busted. Not safe.

Been coming here for years. Rooms are clean, nicely appointed. Comfy beds with duvets. If you can't find the fridge it's probably in the bathroom cabinet! Lol. Nice pool areas. Big Johns is walking distance, has great take away meals.

Rooms were absolutely filthy, carpets stained and crusty. Very rude office staff. Sauna, gym and breakfast closed. If you stay more than one night you get no new towels, no clean sheets. They don't clean your room until you check out. One entire wing of hotel is used to house Covid patients, but hotel does not disclose this. Don't walk away from this place, RUN!!!

We stayed for one night while visiting The Geysers geothermal field for some geology exploration. I highly recommend this place. It is great value, with a wonderful heated pool, exercise room (closed due to COVID), and hot tub. There are two buildings, a higher-end Tuscan suite building and a building that is more conventional. The place is dog friendly and the dog loved the free doggie-fun bag with a toy, treats, etc. It is a very convenient location. The restaurant was good. We had salmon and it was cooked just right! Super friendly staff all around. Mike

In the first place, I'm never comfortable staying in sketchy neighborhoods, even if the hotel is nice, This one is NOT in a sketchy neighborhood. It's in a business district with a number of car dealers and some car repair type places etc. If you're looking of Gucci or Prada in the promenade, look elsewhere. This is a basic, "old style" motel...but a really good one! I was met immediately by a friendly and helpful front desk attendant. It's a very tidy, well maintained property.. Everything was very clean. The king bed and pillows were comfortable...and I'm pretty picky. It was mostly peaceful and quiet….although not soundproof. I had no problem with noisy neighbors or hearing doors slamming but could hear some traffic sounds…which doesn't bother me... but I like "white noise" so I play babbling brook or tropical rain or ocean wave kind of things at night. (And serendipitously the alarm clock here provided some nice sound options like that, as well as a ⅛" adapter so you can plug in any phone or device with a standard headphone jack. The room had a nice large flat screen TV. Tasteful wall art... not the typical cheesy stuff. Dark walnut frames, white matting and old time b/w photos on beige walls looked nice. New paint. Walls and ceilings look like new. No scuff marks on walls or even on base boards. Hence, looking well maintained and nicely refurbished, Floors and carpets were clean and not even worn looking. Heating/cooling unit worked well and was not distracting like how some can be loud and rattly. Mini fridge, microwave, blow dryer, iron and ironing board. Yes there is in-room coffee! Complimentary bottled water in room! Available electrical receptacles! (Don't you just hate having to crawl under the bed or move heavy furniture or unplug a lamp so you can plug in your charger? Or have to carry a multiple receptacle adapter?) Lamp on nightstand had two built in receptacles and a USB port on the base. Entirely adequate table and two upholstered chairs. Nice dark window curtains. All amenities...bath soap, facial soap, lotion, shampoo, conditioner. And the desk provides other things if you need them… toothpaste, razor, etc. Another very nice feature is the overhead heater in the bathroom for when you get out of the shower or bathtub. (The toilet and tub are in a separated room with a door. The sink/vanity and coat closet outside of that. ) Most of the rooms are the "old style" drive-up rooms with external doors. Literally two or three steps from car to room. Great for loading and unloading luggage or when you have to go back to the car to get something (which according to Murphy's law, always occurs when you're in a 12th floor room on the far end of a hotel and your car is in a parking garage a block away. ) Really nice when coming and going a lot. Small Café right on site...right outside my door in fact! (I didn't go in but it looked nice.) It's not a luxury resort and not intended to be. But for a basic motel I thought it was about as good as it gets. Plus, it's one of the lower cost places in town. So, all in all it was a fairly ordinary motel room but they've ensured that it's about as nice and as well maintained and as well equipped as an ordinary room can be. I will definitely stay here again and recommend it to family and friends.

Stayed for four nights here in the northern end of Healdsburg. Room was large and comfortable with two queen beds and a bath/shower combination. The Siena building was not open when we visited so we stayed in the main building. Very clean when we arrived, but no maid service during the stay. They will exchange towels, deliver coffee, etc. on request. No microwave in room, but Keurig coffee maker and refrigerator. No breakfast at this time, not even bagged breakfast. A bit noisy in room when loud family moved in next door. Also some traffic noise. Three stories with elevator. Guest laundry. Convenient to downtown Healdsburg and northern wine regions.

We have stayed at the Dry Creek Inn several times over the years and find it a relaxing and pleasant place to spend the night. I thoroughly enjoyed using the pool and hot tub plus there is a paved hiking trail nearby that takes you to downtown Healdsburg which is a very nice walk. Our room was clean and the bed was comfortable making for a very positive experience.

Very basic amenities, two beds, shower and tv. Only 2 towels stocked in the room, tv with a broken spot centrally and no extra blanket/pillows. $30/nt pet charge. Underwhelmed by the cleanliness, there were stains on the carpet, bathroom curtain rod was bent and towel bar also broken. I was hoping for microwave (not a listed amenity, my fault for not checking) although I had hoped for silverware, extra glasses, and possibly a wine opener in wine country. No luck! Was there a bed, locked door and reasonable security. Yes. Would I stay again? Probably not. Would look for a better stocked, cleaner and nicer spot closer to the plaza.

Rooms are basic BW style in Siena Bldg. Usual BW amenities not available - no breakfast, water/amenity for BW rewards members. No hair dryer in room. Older building so expect noise from outside and surrounding rooms. Ask for room away from Grove street as there is a lot of traffic on it early morning. Pet fee for Siena bldg is $30; also high for BW's. Good value price for the area though. Can pay up for newer room in Toscana building. Pet fee there is $50.

I travel with my roommate, who is wheelchair bound. Accessible accomodations are a must. Dry Creek Inn did not disappoint. I nicely appointed room, the bathroom had a beautiful roll-in shower and the room was large enough to accommodate two beds, a dresser, desk, extra chair and bed stand. That was all excellent. The was a downside, however....a bed on a platform. It's hard to get onto these beds if you don't have full use of your legs. Once on the bed, my housemate struggled to get far enough onto the bed to cover himself well, as the mattress was so soft....using the mattress as leverage by pushing with his arms was nearly impossible. The room also had carpeting...not easy for wheelchair users. Overall, a good accomodation, just not perfect for us. Accessible accomodations differ within Best Western, but they have more availability than many motel chains, so they are a go-to for us. As a fully mobile person, I would comment that the mattress was too soft for me as well, and I could hear the people in the room above. I have earplugs for that, however. I loved my pillow....kinda made up for the soft mattress. Service was excellent and the motel is close to everything, including the freeway. I'd wouldn't hesitate staying here again.

Very expensive mediocre room for 2 night stay. Absolutely no amenities provided even basic things like extra towels, shampoo, coffee unless asked. Management stated it was covid protocol! I think they were just trying to improve the bottom line

I contracted with them to supply a room block for my wedding. At the beginning of the process I asked what was required to get my deposit back. Kip Zook, the group sales person, responded with two paragraphs from the contract that described the process - the block would be held until 30 days prior to our event, and rooms booked until then would count towards our commitment. 32 days before our wedding, we were informed by a guest that the Best Western was sold out. I reached out to Kip, and found out that our room block had been released 60 days prior to the event and then subsequently sold out. They kept my deposit and stopped responding to emails. I visited in person, called the group sales leader (Jack Burkham) and emailed the general manager, Erik Neztsosie. Zero response from any of them. Obviously, they made a mistake, which is not the end of the world, but the fact that they won't admit it or refund my deposit is what truly angers me. Thankfully, I paid my deposit with American Express and they are now handling it.

Traveling with dogs we often stay at Best Westerns and this was one of the better ones. Our only complaint were very noisy partiers who arrived at 2am above us. Why would people be so inconsiderate? What I liked best about this BW was the prime location, easy to get to the wineries and back on the freeway. Far enough away not to hear the freeway.

Rates higher than average given the age of the hotel. Comfortable bed, clean rooms. Next door to gas station and restaurant, just off the 101 freeway, and 5 minutes from downtown. Nice pool and hot tub on site.

We were given a second floor room with no discernible view. And though our room seemed dated ( read carpet) it was still clean and welcoming. There was no breakfast served, grab-n-go or otherwise but the staff was helpful with restaurant suggestions.

This is a nice hotel with attractive architecture & decor. However, some rooms face commercial buildings so make specific requests. While the hotel is less than 5 minutes from the charming town of Healdsberg & vineyards it is NOT within walking distance. Right by the freeway so easy to find. Breakfast is NOT included. Coffeemaker & refrigerator.

I always enjoy my stays here. The pool and spa are always clean and stay open until 11pm! Always fresh clean towels to dry off with after. The best part is the convenience of both a service station and a diner close by. Great place to stay!

The hotel is designed Mission style & the outside is very attractive with lots of ivy & arched walkways which shade the front of the rooms. My first impression was the hotel room was dark like a cave without much sunlight & average in decor & appearance. There were many stains in the carpet of our room & the bathroom was unattractive with messy cords underneath the sink in plain sight. The toilet seat was sliding off the toilet & needs to be replaced. Also, there are no outlets next to the bed for charging smart devices. They do have an extension cord on the floor on one side of the bed (left by a previous guest). The place needs TLC. Everything mentioned would be quite easy to fix. But our biggest disappointment was no provision of continental breakfast (not even a brown bag breakfast). It's just so much more convenient when you can eat in your room or the premises without having to get dressed & go look for food. We were on a 10-day coastal trip & after 7 days on the road this was the first hotel that did not provide breakfast. Other BWs we stayed at recently provided breakfast bags. Also, the rooms don't have microwave ovens. The few positives are the rooms do have a couch to sit on, large TV & electric car chargers on site ($5/hour). It is also one of the most affordable priced hotels in town.

We had stayed at this hotel several times. I booked a deluxe king directly with the hotel, expecting what we had before (and what is still on the website.) When we checked in we learned the wing we had stayed In before now housed homeless people, many with covid. The room we got was certainly not deluxe, but an ordinary king. No fridge, no microwave, no breakfast, no housekeeping. And the price was exorbitant! I plan to complain to Best Western directly and won't be using their chain again.

I have stayed here many times and have never been disappointed. Location is convenient to the freeway and great for access to Big John's Market and downtown by car. Not walking distance from anyplace except Big John's (great for picnic supplies). Large comfortable rooms. Spacious bathroom and shower. Nicer than any Best Western I've ever seen. A bargain for Healdsburg and great value overall.

.Nice Mission style appearance. Oh, let me type more. I love the mustard yellow color and have used it in my own decor...And the restricted area across the parking lot. Whats that all about , huh? Hope its nothing dangerous,lol.

We don't live far from Healdsburg. Less than an hour if the traffic is good. But just needed to get away for a couple of nights. The photos of the hotel looked really nice and the price wasn't crazy-expensive. A room and a pool? Good times. The service was awesome. We asked for extra pillows…five minutes later someone's at the door with pillows. Same with towels a day later. Two pools is nice. One's smaller and/but unheated, the other was a perfect temperature and had a hot tub. At one point, we had the larger pool all to ourselves for almost two hours. We brought two dogs with us on our trip. While there was a pet fee, they presented us with dog toys when we first got there. Downtown is only about a mile away so the location is fine. We were only planning on staying two nights but my wife asked, “Can we stay one more night?” So I'd say it was a great place to stay if you're not looking for all the frills of maybe one of the much-higher priced downtown hotels. Would we come back here? Yep. The ONLY drawback is that everyone suggested getting a room in the Tuscany building but it was sold out to the County of Sonoma apparently (and had guys at each entrance to keep you out).

Definitely not a hotel that had the amenities they claim on their website. Nothing worked: All elevators were broken, all laundry machines had "out-of-order" signs, and a room fridge that died on us during our stay. Poor customer service all the way except for the kind maintenance man.

A great find. Affordable for us. Clean. Thankfully a keurig in the room. Nice pool - mile from downtown Healdsburg. We would certainly stay there again. I wish they had the grab n go breakfast however. We were disappointed they didn't provide that like the previous BW we stayed in

Despite making reservations several months in advance got stuck with a room on the third floor. My 70 year old husband had to lug 2 suitcases up the stairs because the elevator was out. The front desk person seeing that we are not young did not even offer to get us help after telling us our room was on the third floor and the elevator was out. Additionally one of the sets of stairs was blocked off and marked hazardous. They did not even have coffee in the lobby. Do not stay here.

Half of this hotel site is being used to quarantine Covid-infected homeless people. A big clue to this are the security guards and bags labeled toxic bio-hazard piled at the building's edge, along with groups of depressed families waiting for news of their loved ones being housed in the guarded building (where the hot tubs are). None of the remaining rooms in the facility have balconies or outside patios you may seen still depicted in their room descriptions. Very much a bait and switch that should be avoided.

I took my bike up north to go on a 70 mile round loop from the hotel to bodega bay and back through Guernville to healdsburg. It was an ideal location and the sleep was so comfortable. I would go there again

I have used this the Dry Creek Inn Best Western many times. Best value Best Western. Unfortunately they are still using the Covid-19 excuse for not offering any breakfast. Restrictions have relaxed. Please restore you excellence and increase your internet speed. Normally a great value! Welcoming staff. Clean rooms.

This hotel is right off the freeway. There is a gas station next door which is very convenient. The property has a beautiful pool. The room was a good size with a refrigerator, 2 queen beds , desk and chair. What more do you need?

The highway noise (hotel right off freeway exit) and the loud air conditioner ruined the stay for us. The outside looks amazing. Coffee place Plank across the street, no amenities, not even water bottles at hotel, but Big Johns grocery two blocks away. Close to town only benefit. Healdsburg is fabulous! Guiso restaurant, Willi's Seafood and raw bar, and Kinsmoke all fabulous restaurants. See the art galleries and boutiques!

Excellent property. Friendly and helpful staff. Very comfortable rooms and beds! Clean pools, spa-nice and hot, and a ground floor gym. Great areas to lounge outdoors and indoors. Walking distance to excellent cafes, food, coffee shops. Healdsburg is a beautiful and friendly town. Best Western Dry Creek Inn is our go to for lodging always.

I'm a COVID bride and write this review as a cautionary tale to other brides/grooms who like me were looking to provide their wedding guests with a hotel recommendation with top notch customer service. If that's you, stay away from the Dry Creek Inn and work only with their neighbor, Hotel Trio. I've been working with the Dry Creek Inn on/off for nearly 2 years and my entire experience has been incredibly disappointing. Hospitality is not in their vocabulary nor is responsiveness. As I write this review, I have left Jack, their Group Sales Manager, 3-4 voicemails and sent 4 emails over the past week, and have yet to hear back. I've also contacted Kip, another supposed group sales/room block staff member of theirs, several times over phone and email and have yet to hear back as well. It's very evident they do not care for their customers nor value excellent customer service; especially, for those who have booked room blocks. Again as a bride, a painful customer experience is the last thing you want to deal with as you're leading up to your big day so give credence to this cautionary tale and choose your Healdsburg room blocks wisely.

Our expectations were surpassed during our stay at this location. We traveled with our dog and expected basic accommodations. The suite was newly updated, ADA compliant, clean, and comfortable. During Covid protocol, we ordered take-out and enjoyed our meal on the kitchen island! Unfortunately, the elevator to the second floor was suspended due to the pandemic. Otherwise, I would highly recommend the suite for small families, pets and disabled traveling to Healdsburg.

For the second time in a row that I stayed here the room wasn't clean. Due to Covid I always use sanitary wipes to clean the room upon entering. This time there were bits like from a plant or dirty luggage on the dresser. I wiped it up, plus wiped down all the surfaces and lamps, etc. (I always do this during Covid) The TV clicker appeared to have stuck chocolate or something I had to scrub off as well. The hotel protocol is that they really clean all these surfaces, but apparently not. The pillow cases were wrinkled but the beds seemed unused so I don't know why the pillow cases appear as if someone slept on them. I bring my own pillow so I don't use the pillows but wouldn't want to put my face on it. I'm not sure if I will stay here again as this is my 8th visit since 2020, and the 2nd time in a row that the room didn't seem clean. I feel I must go somewhere else that I can be sure the room is clean especially during Covid. Actually anytime the room has to be clean. My previous visit several months ago I asked for a new room as it appeared someone had slept in the bed but the linens seemed like they hadn't been changed out and all the room surfaces had a lot of dust so I wasn't sure when the last time the room had been cleaned. This current visit the surfaces had a lot of dust, I would expect no dust or minimal dust if they wiped all the surfaces between guests. Best Western policy is to double clean a room for Covid protocol it is clear that this is not happening at Dry Creek Inn Best Western.

we prepaid our room prior to arrival but when we checked our bank the morning after arrival the hotel charged us again The manager made many eacuses for the clerk and we are still waiting for our funds to be refunded Hotel ststes they offer winery maps and a free tasting at a local winery however neither were offered That didn't matter to us because we belong to wineries Cleanliness of the hotel was fair to poor beds were well worn they need to replace them My advice is to use air BNB instead

Not recommended. Came for the two pools which were pleasant and well-maintained, but cold. The rooms were outdated with thin walls. They didn't provide enough bedding (until asked) and we were cold. Rattling ventilation system kept me awake. Shower head lacked pressure.

This hotel is housing covid exposed workers for quarantine! They did not disclose this on their website or upon checkin!!!! If you stay here you are sharing linens and staff with people exposed to Covid. We have stayed here numerous times and had great service but this was beyond the pale. It's fraudulent and dishonest to not let customers know they will be sharing space with covid quarantine patients!!

Outside corridors. Older building. Reasonable price, clean, close to freeway. Due to covid, no lobby. Also no breakfast. Rooms dark. Ok for short stay, but definitely a lower end property. If you want a nice, modern, place try across the street there are several other newer hotels but more $$.

My girlfriend and I went to a winery nearby and needed a place to stay. After looking at several locations, Best Western Inn looked the nicest, had great reviews already and the price was just right so it was a no brainer for us

We went on a short break in Healdsburg and found a fantastic rate for this hotel when compared to other properties. Although the hotel is not exactly on the square, it's still possible to reach the tasting rooms by food (~20 minutes). The rooms are clean and spacious. It's a very reasonable 3 star hotel, and I actually look forward to staying in one of the renovated rooms (that section was closed due to COVID).

This hotel is from a different time. It's old and dreary. The whole place badly needs a overhaul to be put up to date. The reference to a Tuscan villa is a joke. The louver shutters in the bedroom are a throwback to the 80's, and anyone can peek through from outside. The shower faucet was hard to use because it's so old it was stuck, and it was installed backwards (hot/right, cold/left). I had to call the front desk to figure out how to get some water and was put on hold for 7 minutes. There was no shampoo, but two lotion bottles instead. The alarm clock was set at the wrong time. The heater did not work, but maintenance was quick to fix the problem. The decoration was tacky and depressing. While some of these are minor problems, they all add up to a negative result. Due to COVID, the web site mentioned a breakfast pack. But when I call the front desk, they said no breakfast was included. Next time, I will stay at the Holiday Inn Express in Windsor for roughly the same price, but a better room, or at the Hotel Trio for a great experience.

I was travelling for a couple of days by myself and wanted to stay close to town but stay within a budget. This hotel allowed me to stay in a space on my own where I could leave and return on my own accord for the same price as a private room at a local AirBnB. The walk to town was easy and on a lit pathway.

We spent a few nights here while wine tasting. The bed was comfy, the tv was large, and the free laundry were the highlights. There is no view, and no outdoor areas to enjoy the sunshine. After going to bed on our last night a family checked in with jumping, thumping, and what seemed like endless amount of luggage. We called the front desk to complain, and he explained they had just arrived. This hotel was far from full, so why not put them away from guests who may be sleeping? We had enjoyed our stay prior to this mishap. For the price it's still a good value, and location is excellent.

This Tuscan style property is beautiful!. They have 2 pools, a hot tub and a workout. The king sized bed was were very comfortable. Dry Creek wineries and down town Healdsburg were very close by. We are planning a trip in the spring and will stay here for sure!

I never actually stayed here. My review has to do with their ridiculous refund on policy. I booked a room in late 2019 for a room in a group reservation for a wedding in may 2020. Coronavirus virus hit and I started trying to secure a refund in March. By the way they charged my credit card in november so they already had my money for 4 months. They were rude and unwilling to refund more than 50% which I find unfair due to a pandemic. I mean really?? It wasn't until I got a local tv station involved that I was able to get a full refund. The entire process took 11 months! So they had my money 11 months. They refused to do the right thing until they were forced to. As far as I am concerned they were trying to steal my money. I have never seen such poor customer service from a hotel, EVER.

I have stayed here a few times and enjoyed the experience. The only downfall that I have with this location is no microwave in the room on any stay. One time I had my grandson with me and he was able to enjoy the swimming pool.

Was very disappointed with this place. Falling apart. Not clean! Large gob of hair still in the toilet. They gave me 5 different rooms all with problems. They are not inspection the rooms after they are cleaned

First of all, based of earlier experiences, let me say that this property is very good, great rooms and customer service. However, if you make a reservation through the Best Western website and have to cancel, you may not get your deposit back right away. I cancelled two September room reservations I made on July 11th, and inquired when I would get my $700 deposit credited. The email I received from customer service said, “ Unfortunately, since the pandemic started, it has been taking up to 90 days from your cancelled date to see these deposits reflected on your statement”. After two months of waiting, I called and left a message with the General Manager. My Amex account was credited on September 15. Sorry Dry Creek Inn, this is NOT an acceptable business practice. Next time I make a reservation with this property, I will be using Expedia, who credits your account within days after a cancellation.

Great place under not so great circumstances. I was a fire evacuation and had nowhere to go. The staff was incredibly helpful !! They made my check in and check out painless and stress free especially with what i was going through at the time !!

We stayed here on a recent family getaway. The hotel is fine and a reasonably good deal for the area. It is located on the edge of town out by the highway - you can walk into town but it's a ways so realistically expect to drive into town if you are looking for food or walk to check things out. Room was big and clean but in need of a bathroom and bedding upgrade. The pool was nice and my kids enjoyed it. Both nights we were there, there were people up partying noisily until 3+am - this wasn't the same folks each night but rather multiple rooms...not sure if it was an anomaly or if it is a party magnet but it was a bit annoying after about 1am.

We left San Fran airport and were driving to the Redwoods and up the coast to Oregon. This hotel was perfect for our 1st night. It was quiet and had a King size comfy bed and large shower with great water pressure. They did not offer breakfast at all or coupons, but we went into Healdsburg and found a delicious (but expensive) French Bakery for a hot breakfast.

Unfortunately this was not our best experience at Best Western Dry Creek. The Suite rooms have been nicely updated however, we found drugs in the room from previous guests. So obviously the rooms are not being adequately cleaned out per COVID standards for quests. I am just glad our children were not staying in that room. Air conditioning didn't work in our room, light bulbs were out. The rooms were also being emptied for COVID quarantine during our stay and on our departure day the removal men were banging on our door every 20 minutes from 9 am to ask when we were leaving so they could empty the room. Check out is at 11 am.

We booked this place for a quick get away at Lake Sonoma and kayaking so didn't need a fancy place. However, I would only recommend this hotel if you can book the newer building. We were told at check in that the new building was closed ( maybe due to Covid?). The only room available was behind the gas station (which is right off the highway) and on the 1st floor. This made for convenient loading/off loading of the car, but it didn't feel entirely safe. The first 2 nights were fine, but on the last night, someone quickly pounded on our door (no idea who or why - they didn't stick around) and there were 2 police cars in the parking lot in the evening. Next to the gas station looked like a diner type restaurant so maybe folks go there for late night dining. Definitely didn't have the "Healdsburg" atmosphere we were hoping for but then again we didn't pay a lot. It probably would have been better if we were on the non-gas station side and a lot better if we stayed in the newer building. We stayed 3 nights and no housekeeping services which was generally fine. It would have been nice if they offered daily trash pickup at a minimum. I can live without fresh sheets and towels but the trash that accumulates when you have 4 people in a room ordering take out due to Covid is a bit much. I suppose we could have called housekeeping but not always convenient to call all the time.

Comfy beds, nice clean rooms , need more towel. convenient location near freeway and the local restaurant Adele's which is adjacent to the hotel is marvelous for a quick meal and late night snack. we will definitely stay here again.

Great location and nice property for the value. The Tuscany building is much nicer than the other building of rooms. About a mile walk on nice off road path to downtown. Close to grocery store, coffeeshop and Mexican restaurant.

This facility is located just off the freeway, so it was easy to find and yet quiet enough to get a good night's sleep. It was also located near a nice walking path. We appreciated that the hotel was aware of good COVID-19 practices. However, this meant that no daily housekeeping services were rendered during the duration of the stay. This was not objectionable, as staff provided any extra towels, bath mats, etc. one would have needed. Unlike most Best Western we've stayed at, breakfast is NOT included in the stay. The motel stopped including breakfast at the beginning of 2020 (i.e., before COVID 19 was an issue). It is also an older facility, and during our stay, the elevator broke down and was not repaired before we left. This was problematic for us, since the only reason we accepted a room on the top floor was because the facility had an elevator. When we asked for another room (even one on a lower floor), we were advised they could not change our room due to COVID 19--despite the fact that THERE WERE ROOMS AVAILABLE. This was an unsatisfactory response, as other comparable facilities we've stayed at in the past have gladly accommodated such a request, even when it meant moving quests to a suite or a room with a different bed configuration. I am 69, and making multiple trips up and down the stairs, especially when we were carrying luggage prior to check-out, was a falling hazard. I would think the motel staff would have considered the risks for potential injury to guests before summarily denying our request to change rooms.

Firepits and hot tubs were great, but our first room was infested with spiders. It honestly looked like the room hadn't been used in months due to COVID. It was a challenge to get a decent response from staff and management. They removed ONE spider from the room and thought it was sufficient. The manager seemed dismissive after a second complaint about the issue. It wasn't until he had the maintenance guy go with me to look that he decided to offer us an alternative room, which he considered to be "an upgrade". Just wish they would have trusted us to begin with and cleaned the room after we initially brought it to their attention.

I visited the Best Western Dry Creek on business in 2019, but would come back to this hotel for a stay in wine country. If you are just looking for an affordable place to stay in Sonoma, this will do it. That said, this is a no frills place. This hotel is clean and offers a normal free breakfast, has a pool, and a few other okay amenities, but you will likely only want to rest your head here at night. I did find it a bit noisy on the second (of three) floors. If you are a light sleeper, request to stay on the top floor. There are a few places very close to the hotel you can walk to (Big Johns market, Plank Coffee, and others), and you can walk downtown if you don't mind a bit of distance (it is probably a 15 minute walk to downtown. They also have bikes available for rent at the hotel which is quite convenient.

This was a long term business stay where I needed flexible arrangements. They worked with me to meet my sometimes adjusting work schedule. The accommodations were good and there was an adjusted rate for no breakfast due to recent circumstances.

The room was clean on day one, but with grandchildren coming in for “grandma snacks” I was surprised that housekeeping didn't come in to vacuum daily. Parking spaces are not really wide enough to open a car door without worry. Restaurant “Adele's” was overpriced. Let's get those coffee makers back into rooms please! Surrounding countryside was gorgeous but I think Healdsburg is over blown. Cloverdale looks much more relaxed.

On the northern end of wine country is a great place to stop. I was not sure what i would be getting with a Best Western but this was a treat. The rooms in building 2 were remodeled and look amazing. The bathroom is big and the shower is even bigger. There is outdoor seating with water fountains and fireplaces. The rooms also have a fireplace and a nice patio or balcony for some outdoor relaxing. The downtown area is a quick 5 min drive and with plenty of free parking around. There are lots of great shops and restaurants to stop at before or after you hit all those Vinyards.

Very dirty carpet stained badly room had funky smell like dirty socks remote wouldn't work lights very dim toilet would take three flushes every time even to get just pee down,no coffee or ice at all anywhere on property no breakfast not even grab n go bags, could here dogs barking all night, front desk was not helpful at all

Needs some TLC, but also no longer has a complimentary breakfast as stated on website. Disappointing! The front desk staff was "amicable" at best! Many rooms, but pricey for what we received. The only up side was there was a customer laundry facility that came in handy as we had been "on the road" for a few days!

Came with friends to visit Healdsburg for the first time and were recommended to stay at this hotel. It is slightly detatched from town but was close enough for the value. The uber rides were cheap into town and it is only about a 20 min walk. Lots of cute shopping/restauraunts around the town square. We didn't spend much time in the hotel besides for sleeping - and it was perfect for that. The beds were very comfortable and the rooms were clean. Breakfast was included at the diner next door. Would recommend as a good value and easy option if you are looking for a place to stay in the area

Have stayed here 3 times. It used to include a nice breakfast but they have since stopped which was a terrible idea. The upgraded rooms are much nicer than a standard room but the standard rooms are comfortable and fine. Decent pool and hot tub area. Staff is friendly. Easy Uber ride or mile ish walk to the square and close to several wineries.

This was a repeat visit as we love to stay here and visit regional wine tasting rooms. The complimentary breakfast was a nice perk but is no longer offered. The room needed some repair (safe not working) which was fixed quickly. Even without breakfast it was a nice and convenient experience but there is now two new competitors which will factor in future visits to the area.

Been on the road for several months and spent most nights in hotels. This BW, while a little pricier, exceeded our expectations...a really lovely property. Would have preferred some sort of “partnership” with a local breakfast place (Note: breakfast is not included), but otherwise good!

Basic hotel that is about 1.2 miles from the center of Healdsburg. The rooms are clean, comfortable, safe and great for the price.They no longer offer breakfast but there is a grocery store nearby and the rooms have a refrigerator and a Keurig machine in the rooms. There is also a restaurant about 3 minutes away. We walk into the center of town on a path for dinner, which is great because we don't have to try to find a place to park. We would definitely stay again.

I've stayed at this hotel numerous times. The rooms are always comfortable and clean. Healdsburg itself is a quaint town with quite a few good restaurants. Only recent downside to this hotel is they've done away with what by Best Western standards was a good continental breakfast.

Rooms were of good size, clean, and updated. Very conveniently located to many local wineries. Offered a free wine tasting from a local winery one evening. Very pretty pool and hot tub area with sauna and steam room. Not what I would expect from a Best Western, much nicer.

We debated what to do with our dog while we biked in Healdsburg. This hotel was super clean and quiet. We put CNN on and our sound machine when we left our dog and he was in the same spot hours later. The room was really quiet. The bed comfortable. We ended up meeting our friends who were also staying in the hotel in the lobby for beer and board games. The hotels location is super close to downtown Healdsburg and to the bike path. We made a good choice in staying here.

Booked a last-minute weekend trip and this hotel exceeded expectations! The staff was polite and helpful. The room was newly-updated and nice, and the furniture comfortable. No food onsite, but we received a voucher for dinner next door. The pool area was nice but we didn't use it. There was a lot of outdoor seating for enjoying wines, but it was too cold for us. Great location. I'd recommend this for no-fuss value!

They said "laundry is free" well the joke was on me. I was harassed and even confronted by grounds crew keeper about what room I was in. When I informed the front desk AARON the supervisor, he let me know immediately that he simply did not care.

I have stayed at this location many times in the past. Now there is not any breakfast room. You get a voucher to go to the restaurant out in front. The menu is limited. Full menu you have to pay for. The shower was so difficult I was frustrated and never got a proper one, no instructions, no number for desk to help out. Pretty yet not functional. Others complained as well.

This seemed much better last summer but our recent weekend was not good. It seemed everyone staying around us partied until after 2am. Then the maid knocked at 8am. They do not provide door hangers stating do not disturb. Why? The heater would not turn off so I finally had to unplug it. The shower diverted spout leaked a lot of water. No more breakfast though they comped us due to our inconvenience. I would have been happier with 50% refund. The bed was comfortable but that was the only positive,

This hotel has long had included breakfast. although it is still advertised as such, you will be informed upon check-in that it is no longer the case. They will offer to sell you a voucher for $20.00.

we booked the hotel for location for our crews working in the area, also because the served breakfast to my workers. They quit serving breakfast saying something alone the lines that they were being shut down

2 days before my arrival date they decided to stop serving breakfast, which was one of the reasons I stay at this hotel. To add further insult, they told me I could purchase a voucher for the nearby restaurant for $20. Really...$20 for breakfast??? Bring back breakfast and I'll start staying there again.

We arrived on New Years eve to join the festivities at the River Rock Casino. We choose the Best Western for three reasons, that being one of them two they had the best prices in town, and three they are located right off the freeway. The rooms are very clean and comfortable. Plus the area is very quiet, and surrounded by tall tree's. It's like being in Lake Tahoe but without the lake. There is however the Russian River that is a short drive from the hotel.

After a six hour flight from the east coast, I had originally planned on driving to Fort Bragg (where I was born) but decided to look for a hotel after the two hour drive from SFO. I've consistently had good experiences at BW hotels so after confirming that there was still availability got of the highway and almost immediately turned into the hotel parking lot. Checking in was a breeze and we found the room to be clean, comfortable, and quiet. We walked over the the restaurant which shares the parking lot and ordered to-go. We slept like a rock and due to the the time change were up early and went over to the lovely breakfast room. The hotel/conference area are designed as a Tuscan style villa and the breakfast room reminded me of a couple of places I've stayed in Italy. It was just an overnight stay but I'll definitely consider staying here again.

BW Healdsburg offers good prices, clean and nice rooms with very comfortable beds. Easy access to cute town, nearby wineries and is close enough to Napa or Sonoma Valley wineries. Rooms in original building are lovely for the price. Rooms away from steps and arches offer more light.

We stayed here on our way up north. Service was good. Nice breakfast. Clean and comfortable room. Even though it is right off Highway 101, it is fairly quiet with little traffic noise audible. I would stay here again. Pleasant staff all around.

We're given the wrong room (websites fault not staff. The next rm was 92 degrees and wouldn't go down. Eventually got moved again. Rooms are ok. Semi outdated. Usually stay here with no problems so hope it was just a fluke

This Best Western is one of the best values in Healdsburg. PROS: - easy access off the 101 - comfy beds - personable staff - large breakfast room - price - Nice sized rooms CONS: - not walking distance to many shops and restaurants - towels are small, thin, and dingy. For a two queen room, we only got three bath towels. Go figure... - Room had suspicious stains upon our arrival. One was taken care of after I took a picture and showed it to the front desk. Carpet stained. - A parking area for larger vehicles should be set aside and enforced. A pickup truck and trailer took 7 prime spaces on a weekend. - Breakfast food was awful and two of the three days was cold. Ditch the icky omelette things and please serve just plain scrambled eggs. Sausage was extremely salty. All in all, would I stay again? Probably because of the price and the people.

Flying into Santa Rosa from Dallas, we prefer to spend our bucks on things other than accommodations. Touring wineries and local sites was convenient... Plus on location. Breakfast was basically good (more healthy choices would be great) but the espresso and cappuccino was the best part by far. NB. Change breakfast room name to some place in Toscana.

I have stayed at this Inn many times and it's always been great. Rooms are comfortable with good amenities. Full breakfast offered. Central location, close to freeway. Nice staff, easy check-in, check out

Easy location to vineyards and the town of Healdsburg. The upgraded rooms are more pleasant with fireplace and patio or balcony but no tub. Property also has steam room and fitness center.. Friday night wine is pleasant and good hot tub - pool a bit cool for my taste but open.

I love the Healdsburg area, and though I have stayed at Best Westerns and found them to be above average, I was highly disappointed with this one. On the outside the property is nice. I loved the fire pit that was already lit in the early am when I went to check out breakfast. I didn't stay because nothing looked very interesting, mostly because I was exhausted from not having a good night sleep due to the partiers next door. To be fair, I had wanted to have a quiet get away for myself for my birthday and I did not do my usual research because this was a spontaneous trip.The staff was wonderful and maybe I should have reported the revelers sooner, ( they partied for about 6 hours). These days however, if you don't know who you are dealing with, it remains advisable to just keep things to yourself until you know it is ok to do so. I let the staff know in the morning. Speaking of staff, THEY WERE FANTASTIC! I had some maintenance issues which were handled swiftly by the maintenance person. Needless to say, I didn't have a quiet, easy going. getaway. I hope to give them a second chance in the not to distant future and maybe then my opinion will change. For now This is a below average hotel with potential....

Friendly staff, comfortable rooms, great location, just off the hwy but still very quite, real good breakfast..Nice swimming pool and hot tub with good hours. Good Restaurant right next door......would highly recommend...

While moving to southern California and driving down the entire length of the west coast, I was lucky to be at the right time for a special BW was having for Rewards members, where my mother's points could be used on hotel stays for me. I love Healdsburg and thought it an excellent excuse to stay there. The Dry Creek Inn has had some work done on it recently, and so while the outside still looks a bit dated (I don't mind this - it used to be not a safe area but seems better now), the room was very comfortable and rather nice. There's a bit of a maze getting heavy things up the lifts and to the room, especially if one is alone, but that was the only difficulty. The staff were nice and very helpful, the bed was lovely, and the little sofa/seating area is a nice touch. Breakfast at BW is good as usual, and it's a short drive into the main part of town for exploring, trying out the restaurants, and picking up wine.

The hotel is clean and well kept. However, the decor is old and dated. Also, they do not have a microwave in the room. If you want to heat up water for tea, you have to go downstairs to reception and they heat it up in the back office.

We have been stayin at this property at least once a year for the past 6 years. We love this hotel many reasons... close to many of the best wineries in Sonoma County, close to the Healdsburg square and walking distance from Big Johns Market. The rooms are always clean and the staff is exceptional. We were here two weeks ago when the Kincade fire started and there were power outages all around. The staff was extremely helpful keeping us informed and helping to make our vacation as best as it could be with what we were dealing with. The property just renovated rooms and they are fantastic. We will continue to stay when we come to wine country.

Our stay at the Dry Creek Inn was great with a few distractions to perfect. Our bed was wondrous, the environment very pleasant and accommodating to a gathering of 8 friends. Breakfast is adequate and substantially above other included breakfasts. The location is supreme - you area surrounded by a fabulous town, close to exceptional wineries and next to a lovely walking trail. We didn't get to enjoy the two stunning swimming pools, spa or workout room. We've stayed here three times and expect we'll stay here again to enjoy the Healdsburg hospitality, shopping, dinning, and wine tasting.

Located right off of the 101 freeway, you can't miss it. The hotel has recently been refurbushed, they have the remodled side and the new side, both are nice but I like the new one. Close to the town center and around the corner from all of the best wineries.

I would highly recommend this hotel to anyone staying in the area. They have a wonderful breakfast each morning, 2 pools and a courtyard that looked like it belonged in Italy. The grounds were gorgeous!!!

We stay at this BW often, it's a convenient location close to Big Johns and a fairly easy walk to downtown Healdsburg. I really appreciate the laid back style the Hotel offers. I don't ever feel like the management is hovering but they are around if you need them. We often bring our dogs, as do many guests. It's never been an issue and I enjoy being around other dog lovers. This is always our go to spot!

Thoroughly enjoyed our stay at this hotel. We had a king room in the Villa Toscana building with a fireplace, sofa, and patio to the courtyard. We had no problems with noise even though we were on the first floor. The bed was comfortable, the room was clean, and the bathroom was huge with a large shower. I love a large vanity where we can both place our toiletry bags. The hotel's decor is that of a Tuscan villa and the landscaping was beautiful. My only regret was that we did not stay here longer.

Very happy with our stay here. The rooms were quiet, the beds were very comfortable. Also, my sister lost her ipad out of her luggage when we were leaving. Did not discover this until we were home. She called the front desk and was told that it had been turned in by someone who found it on the grounds. They then made arrangements with her to mail it to her. We are both very happy with the extra help they provided. We will most definitely stay here again on our next trip.

Nice hotel located among very pricey Healdsburg hotels. Comfortable, convenient to town Square and wonderful local wineries. Recommend 2nd or 3rd floors for privacy. Property has an elevator, includes breakfast in a nice area that includes a firepit and water features. Two pools and friendly staff.

We stayed here for 3 nights. Not exactly the Four Seasons but this hotel is a good value considering it's location in a town like Healdsburg. We had zero issues. Hotel is very clean and staff is very friendly and helpful... The complimentry breakfast was very good with plenty of choices.... Thank You

We have stayed at Best Western Dry Creek Inn several times before. This was by far the nicest room we've had here. The new walk-in shower is a plus. Hi-speed Wi-Fi worked flawlessly. The front desk personnel were most helpful.

What a great surprise. This updated hotel was very nice and seems to be popular. The free breakfast was very crowded. I was hoping for some more California type cuisine, more fruits and yogurts. There is not an ATM on premise.... you have to go to the service station across the parking lot. Walking distance to a GREAT market for extra food. Very nice cafe across the parking lot.

We chose the Best Western because we were traveling with two dogs, which the hotel allows, but I cannot recommend it as a place to stay. The walls are paper thin, and you can hear conversations of other guests. If you are unfortunate to have a first floor room, you are treated to "the elephant walk" as the upstairs guests are walking around. We also were treated to the wake up call that didn't happen. I guess time is not important as to when you wake up. Finally, the free breakfast is ok, but don't get your hopes up. the bagels are unsliced, and good luck cutting one with a plastic knife.

Oh my goodness we just adored this hotel! My husband and I were there celebrating our 5yr wedding anniversary. We booked a room in the Villa Tusca building: such a cute & charming room -- it felt like a little resort, perfect for a romantic weekend getaway (or even to attend a wedding). If we weren't there for the wine, we wouldn't have even had to leave the hotel grounds! 2 pools, a hot tub, sauna, outdoor fireplaces with comfy chairs, free wine tastings, an amazing complimentary breakfast (think espresso machine, yogurt bar, oatmeal bar, waffle stations, etc), a private balcony, and a fireplace in our room for chilly mornings...all the amenities far exceeded our expectations. There's even a well-lit biking/walking path about a block from the hotel that takes you straight into town. We will be back!

Was upgraded to newly decorated unit. Done up very nice, bed and pillows wonderful. Lighting in bathroom very poor, especially for women doing makeup. Upon arrival heating didn't work, but maintenance immediately arrived and got it going. But, it took close to 3 hours for temperatures to reach comfortable.

This location was just recently renovated and they did a great job with the decor. The beds were comfortable. Only complaint is the outdoor fire pit was occupied by large groups so we couldn't use it. Another should be added. Breakfast had a good variety to offer. There's a cute little town not too far away. We were here to visit Sonoma wineries. I would definitely stay here again and recommend to others

Disappointing experience given the high price: - Location of the hotel is not great; it is a good 30min walk from Healdsburg's shops - We met four receptionists and 3 were not friendly or particularly helpful although one was very good (we don't recall names unfortunately). It seemed to be a training issue. - Hot tub was filthy and smelt pretty bad - Room decor is decent but not great quality - a fake bathroom drawer door came off in my hand and fell onto my foot - Breakfast is really low quality (worse than other best westerns we have been too) Basically we would recommend staying somewhere further out that is cheaper (and nicer) rather than staying in this place on the outskirts of Healdsburg

Lovely grounds. The hotel was recently renovated, and the grounds and rooms are really lovely. The coutyard area has a lovely fountain where we enjoyed a glass of wine at the end our day. The jacuzzi was clean and there were plenty of fresh towels available. The breakfast was even much better than your typical hotel lobby offerings- They had little omelettes, fresh made salsa, a different protein option each day, fresh oatmeal with all the fixings, fresh fruit bowls, yogurt, pastries from a local French bakery. Tue dining area was spotless, and you could even sit outside around the fire pit on a chilly morning

Enjoyed our stay at the Dry Creek Inn. Check in/check out were quick and seamless, great assortment for breakfast. Walking path with sculptures to Healdsburg Square across the street. Room clean, beds comfortable, small fridge, coffee, & safe in room. Hot tub was great too!

I stayed in one of the updated rooms and it was really nice. Although the staff is extremely nice, they are definitely understaffed. I waited 20 minutes to check in as only one person was at the desk and there was a line. the one staff was very apologetic and this was not their fault. This is Best Westerns problem for being too cheap to staff more. I was also on hold for over 10 minutes, twice, when I called to make another reservation due to again, one person working the desk. Again they were very apologetic and very nice. Meaghan and Jaime are especially nice and helpful, but very overworked due to low staffing. I never have this problem at Hampton Inn, where I usually stay for any business travel. I will have to consider going back to Hampton Inn as I don't have the time to wait every time I check in or phone.

This property is in real need of a face lift. Staff was also tired, never smiled, and seemed under appreciated. Perhaps the owners like a thick wallet and unhappy guests. Real potential is unrealized.

The newly decorated rooms are gorgeous. The courtyard setting is beautiful and relaxing. The breakfast was excellent; great selection and service. All staff were helpful and professional. Everything was so clean. This is my favorite hotel to stay at always. Healdsburg is charming, sun drenched and soulful. A great getaway I highly recommend it. Superb local vineyards to visit.

We have stayed at this Healdsburg Best Western many times before. We were pleasantly surprised to see that hey have totally renovated the rooms. Very nice change as the the previous decor had begun to look pretty tired.

Had a room booked for to attend a wedding in late October. Unfortunately my wife took ill. I gave management two month notice to cancel. They noted the best they would do is offer us half $ back. I offered a doctors note, noted we were retired senior citizens, and most important it was the height of the grape harvest when the Napa and Sonomas are booming. I am sure the room will be rented if not rented already. In my opinion greed of ownership. MY guess this property is franchised from Best Western and not corporate. However I will think twice before using a Best Western property in the future.

We spent two nights in Healdsburg for wine tasting in the Alexander Valley and Dr Creek Valley. Dry Creek Inn was a perfect location right off the 101, close to many upscale wineries and a five minute drive to the charming downtown Healdsburg. We stayed in the newer part of the inn, Villa Toscana. Our second floor room was well appointment with a fireplace, love seat sofa and private patio. Our room was clean, well equipped with coffee maker and safe, and beautifully decorated. We would definitely return here in the future. If you are dining in downtown Healdsburg try Baci Cafe and Wine Bar, Campo Fina (patio), and Barrels, Brews and Bites.

The recent reviews for this facility of three stars or less pretty much describes our assessment of our two night stay. The reception staff were great. Breakfast room staff indifferent. Room in what must be the old section was dark. Breakfast offering adequate but coffee machine was GREAT. I think my expectations were higher.

Lovely Tuscany-themed property. Nice rooms - everything very clean and quiet. Gorgeous breakfast room with many choices of food. Excellent, cheerful staff. Very nice pool. Within easy distance of wine country and many downtown boutiques and restaurants. 10 minute drive to a fun restaurant called Willi's.

Great location, clean and comfortable. Only place we stay in Healdsburg. We stayed in the regular rooms and it was really really nice. Staff was very friendly and helpful. Nothing but good things to say aout this hotel.

Loved our one night stay here - check was friendly and smooth, the room was beautiful, the grounds very nice. Breakfast was standard BW fare with the wonderful addition of the espresso machine - What a treat! Loved the breakfast area, the friendly staff. We sat outside and joyed the firepit and gentle water feature behind it. As for a renovated room. We will be back.

This motel is actually split between 2 buildings and 2 pools, so is a little odd. We paid an upgrade at check-in to stay at one of the newly upgraded rooms, which was nice, however we didn't see our original room in the old building. The place had a self-service feel, you hardly saw any staff, apart from the grumpy bunch at breakfast who clearly were not enjoying their work. Sorry to say this, but the breakfast offering was the worst I have ever encountered, anywhere on the planet. Scrambled egg in one rubbery lump, cold coffee and toasters that simply did not toast. Ever. The two pools were both small and outdated. Towels old and thin. There's a lot to do here, apart from the room renovations, and you could do much better elsewhere in lovely Healdsburg.

Two couples that we traveled with paid $200 less than us for the same period. One of the couples had a renovated room, which was MUCH nicer than our outdated room. There was no water in the room and overall, we were very unhappy with the quality of the room, especially for the price.

Stayed 2 nights. Beds very comfortable. Breakfast was a normal hotel breakfast. When running late there was limited availability of food. Adequate parking and friendly staff. Would stay again. Easy on and off Route 101.

We were there 4 days. The shower head was dirty. The sink clogged up on day 2. Parking was bad due to guest work trucks. The front desk said "We also have a full omelette bar". We were expecting a omelette bar, we got folded eggs with cheese, salsa & something that doesn't looked like avocado on the side. The pool and the breakfast room is across the parking lot ( didn't look like that on the pictures). Construction was going on. Early noise from the construction and guess in parking lot. No microwave. Refrigerator didn't work well. The pictures don't look like the property. This is a motel converted into a want to be high end Hotel. The pictures is what drew us in. Not the "Hotel" we were expecting. So disappointed! Over all 0

This Best Western is located right off the freeway. Half of the property has recently had its rooms remodeled and the other half is scheduled for its renovation in the next few months. The King w/pull-out couch remodeled room we stayed in was on the ground floor and it was nice and large with a comfy bed. The only cons we have about our remodeled room are: 1) the tub/shower was not touched. It still had an old tub. 2) the vanity area/bath area was installed with a frosted barn door. And at night if someone needed to get up and use the restroom and turn on the light, the light shines right through the frosted barn door and wakes up the person who is asleep in the bed right next to the bathroom. 3) lighting!! Brighter light bulbs please. Women like to see themselves in the mirror when they are getting ready. All in all, the hotel room is very big, the continental breakfast in the morning is fabulous, and the location off the freeway is awesome.

We stayed for 2 nights at Best Western Dry Creek Inn because we wanted to see Healdsburg and do some winetasting. There were free winetasting every evening at the hotel, but we also walked to the city center easily in 20-30 minutes. The room was clean and wifi ok. We parked our car outside.

We stayed in an updated room on the second floor. The room was amazing. We had a private balcony and the room was styled beautifully. It had a fireplace, couch and mini fridge. We went to the wine tasting which was amazing. It was close to big Johns market which is a gourmet marketplace. The one thing we had an issue with is that the steam room and sauna were both broken. This was one of the reasons we chose this hotel so it was a little big of a bummer. The breakfast was just okay and by the time we got there at 9 am there were no forks, knives and it was kind of a mess. Overall it was a great place to stay but a few things could be updated to make it better

The maid service did not replace coffee. Last night I had very noisy neighbors. location was perfect. I don't know why this box demands 200 characters before I can submit review. Blah, blah blah, blahh

The BW Dry Creek Inn has been refurbished since we were here last. We stayed in the Villa Toscana building and the room had a fresh, clean decor and the bathroom fixtures were modern and much appreciated. The bed was comfortable, there was a desk, a sofa gave additional seating, and the sliding doors opened onto a private outdoor space and then a larger public space. There still is some room for improvement, though. The lighting was quite dim and while the USB port was a welcome addition, the regular outlet on the lamp was so close to the bottom of the lamp that it did not accept an iPad brick. The biggest disappointment was the breakfast. The tables were crammed into the space and it was over crowded. There were no napkins available and the tables were dirty. We tried the faux omelet which was yellow and folded over. That was as close to being an egg as it came. The sausages had micro-bits of hardness in them, there was no knife with which to cut the bagels or English muffins. Everyone was vying for a space to find some food. On top of this, there was no air conditioning in the breakfast room. It must have been 15 degrees hotter than outside. But other than the bad breakfast things have really improved at this BW.

We were here for one night during a long road trip. It was close to one of the wineries we wanted to visit, so the location worked well for us. The room was clean, but unfortunately we were placed on the first floor right by the vending machine, so we had noise late at night and early in the morning right outside our door. That wasn't ideal. But being on the first floor made it easy to load and unload the car and to park super close by. Our daughter enjoyed the hot tub, but the pools were too cold to get in. Everyone we encountered - staff and guests - were very friendly. The complimentary wine tasting by a local winery was a lovely and welcome surprise! The breakfast wasn't the greatest we've had and the breakfast area was a bit busy and messy (you can't totally fault the staff for this, as I saw people not cleaning up after themselves), but it was perfectly fine for a free, included breakfast. The outside seating was a really nice option!

Staff were great and our room was very clean and the bed was extra comfortable. The pool looked inviting and the internet worked well. We did not have a chance to try the breakfast. Could have used one more towel. The bathroom amenities were very nice.

This hotel is over priced for what it offers. The room was loud and outdated. The air quality during the night was poor. The bed next to the window unit was cold but the bed by the wall was a sauna. The breakfast was picked over, dirty tables, cramped seating, out of clean forks, milk, waffle mix etc. We requested late checkout during check in and was told to call in the morning at 10:30. We called at 9:00 and was told we couldn't have late checkout because too many other guests had already requested it.

We usually stay at the BW in Healdsburg. The theme is a Tuscan Villa. The grounds, pool and fountains are beautiful and tranquil. They serve delicious Goat Rock coffee in the breakfast room. I will recommend that my Kiwanis Club have their next conference there. It is close to our favorite winery, Dry Creek Vineyards and to downtown dining. Parking is also convenient. The hotel was sold out for the weekend we stayed but it did not feel crowded or noisy. I always look forward to staying there.

We stayed in the Villa and had a recently renovated room. It was very tastefully decorated and the bed was great. The breakfast was more than adequate and the staff was very helpfull. We will be back!

Room was very clean, recently decorated. Bed was very comfortable. Breakfast had good choice. Location was close to town centre. Hotel had good wifi, fresh filtered water was available on premises. Staff was very helpful.

The updates to the Villa are beautiful! It's worth the extra to stay in one of the new rooms. The climate control system is silent and works really well. The decor is gorgeous and the extra large showers are really nice.

we were here for my nephews wedding in town the room was okay with good air conditioning the shower was poor very bad water pressure and the tub fixtures rusted bed was comfortable breakfast was cold when the items were supposed to be warm very small and crowded breakfast room VERY MUCH OVERPRICED FOR WHAT WE PD--OVER $300 per nite

Great place for the price in the Sonoma Wine Country. Stayed over the weekend, it was clean and gave great advice on places to eat and things to do. There is a nice pool, a great coffee shop across the street and knowlegeable staff.

Nice and clean room. Overpriced in my opinion but so is the Geyserville Inn. It's dog friendly which is the main reason we stay here. The parking spaces are very close together. That's pretty much the norm nowadays though. The little patio was nice to sit and have coffee in the morning.

Great location-quick, easy Uber/Lyft ride to downtown. The 2 Queen Beds were so comfortable and the room was quiet. Good layout for two friends sharing a room. The included breakfast was convenient and a bonus.

This was the worst hotel experience my family and I have ever had. My mother-in-law booked this hotel for a family wedding in November for travel in June. She called the week before the event to confirm her reservation. She also called the week of, stopped by the front desk the night before our reservation, and stopped by 3x the day we were due to check in. Our reservation included two sets of adjoining rooms, one handicapped room, and one other room (6 rooms total on 2 reservations). She also called to confirm we would be able to get early check in. The early check in was incredibly necessary as I wanted to nurse my new baby upon arrival. We had a rehearsal dinner to make at 4 pm. When I arrived at 2 pm, I was told my adjoining rooms weren't clean yet despite the half dozen requests by my MIL and booking 7 months in advance. Upon arrival back at the hotel after the rehearsal dinner, we went to check in. We were told someone at the hotel messed up and we only had one set of adjoining rooms. They said we could have rooms 4 doors apart. I have 2 small children so that was absolutely preposterous. My sister-in-law who also had adjoining rooms has 2 small children. Our kids are light sleepers and don't sleep well sharing rooms hence why we booked the adjoining rooms. Not to mention the fact that there was candy on my floor when we checked in. We loaded the elevator on our second day, my toddler heading in first. I was behind holding the baby and pushing the stroller. The elevator door slammed my stroller into the door frame, it didn't bounce back open. I didn't know what to do. I couldn't pull the stroller out because my toddler would be stuck on the elevator alone. I had to use all my strength to pry the door back on my stroller. Thank God my baby was not in the stroller or I fear what would have happened to her. She would have been severely injured. The front desk staff completely lacked any sort of empathy when explaining the situation. I asked if it was possible to get housekeeping to the booked rooms, and she said they would try and never placed a call. I was basically given a shoulder shrug. Please families, cross this one off your list of places to consider for your next event. It's unsafe and the staff lack basic understanding skills.

Room pictures are true, however the exterior is dirty and messy. The hotel is under construction, which was not mentioned in their page. It does have a villa flavor, but there is much more work needed to clean it up. You need to have extra muscle just to turn on the shower.

We stayed in a King 2nd floor (top) room in the back building on the property. It was conveniently located and the room was very comfortable. The bed was terrific and the sofa was a nice added place to sit. I read on the balcony in the evening (faced the courtyard with a water feature) since it was 85 degrees at 9pm! We would come back again!

Very clean, very nice staff, quiet room, great free breakfast, free wine tasting in the evening. Lots of taxes and resort fees, so $275/night ballooned up to $320/night final cost. Probably "normal" for wine country hotels but we weren't expecting that.

We've been reliably staying at this hotel for about five years now. We live in Marin. We came up for our 7th anniversary and were just blown away by the refurbished rooms in the villa. Really stylish, comfortable, great value. I travel for work in biz/first all over the world. If you are dropping a fortune on wine why spend a mint on the room? We've stayed in Healdsburg near the square for rooms at twice the cost of comparable quality. Well done!

We only stayed here because they didn't have a minimum. For good reason—nobody would knowingly stay here more than a night. The walls are so thin you can here people 2 rooms away. Every time a door closes the room shakes. Ambiance? Non a bit, either there or nearby because it's too far away for anything. Don't stay here because you think you need to be in Healdsburg. Get something in a nearby town and just drive there

The location is...well, not sublime but if you're wanting to spend your money on wine and not a hotel, this is a great choice. We had a newly renovated villa and it was stunning! Fireplace, lovely and large bathrooms, great bed and super comfy. The pool area is kind of in the parking lot but good for kids I guess. The breakfast was loaded with choices both hot and cold. All in all, for the money...I would stay again.

It is a great location if you are planning on visiting for wine tasting. RIght in the heart, able to get to many wine regions, right next to expressway. Breakfast was more varies than I have seen at other Best Westerns and the staff kept the kitchen clean and food stocked.

Excellent hotel close to freeway and in the middle of wine country. King room was nice and even had a little sofa. Breakfast included eggs, sausages, breads, cereals, youghurts, etc. Pool area and outside seating nice.

Overpriced and more like a motel than a hotel. Rooms are outdated and bathroom was very small with an old outdated shower and poor water pressure. Thin, small towels and bed linens were equally low quality. Alot of traffic noise from nearby streets. Very disappointing in such a charming spot as Healdsburg....

The hotel was not updated like in pictures. Had trouble with the shower head. The sliding door from the bathroom to the room did not block any light going into the room. Quality of sheets and towels was poor.

This property was like being in Tuscany, only you were just off Highway 101. Buildings and grounds meticulously maintained, Spacious , well appointed guest rooms. Beautiful plants, lots of roses on the grounds. Well equipped fitness room, and beautiful pool with tables and chairs around for picnicking. A restaurant on premises.

Pluses: New Comfortable beds, espresso machine, spa and pool, location. Minuses - furniture missing, eggs below par, moldy smell from air conditioner. Biggest issue was the price. For what it is, the price per night was extremely high. We won't go back.

The looks of the hotel are a highlight being similar to Mexican hotels we have stayed in. The ambience was fine, the room excellent. The service was as we would expect with everyone being helpful. As with most USA hotels you really need a car to get about. A great hotel to visit the wine area.

We spent two nights at the BW Dry Creek Inn. Our check-in was painless, and the desk staff were great. We were given a king bed room on the end facing Grove Street. Other than cars occasionally hitting man hole covers, being next to the street wasn't a big deal. The room was nice, and well maintained. We could see activity where carpeting is being replaced in some of the rooms, but ours was just fine. The complimentary breakfast is adequate - scrambled eggs, bacon one day, sausage the other, along with fruits, yogurts, waffles, and cereals and breads. I'd stay there again!

this property is a mess and ammenities are horrible will never recommend this place best western needs to review this property and correct the issues. the breakfast was just ok .too bad because the location is good

I was staying at Best Western Dry Creek Inn on a short business trip. The room itself was in mostly great condition. My only quibble was that whenever they last remodeled the bathroom, they had the counter extend to be above the toilet. But the toilet is set back close enough to the wall that the seat would not stay up. That made using the toilet a bit of an adventure. The rest of the hotel experience was great, though. The bed was comfortable and the room was decorated nicely. The TV is nice, too.

As others have stated, this property is being remodeled, so room choices can be limited. We booked months ago as a group, but were not given rooms together - after a few discussions with two different front desk staff, we at least were re-located on the same floor in the same building. Guessing this was due to the remodel, but still...rooms were clean and in decent shape, although clearly not the newly remodeled ones. Rooms at the front of first building are noisy as they face a main road and a gas station - I would request a room in the back or the second building next time. Breakfast was standard cereal, eggs, sausage, baked goods - they did have bagels and other treats from a local Healdsburg bakery that were very good. Nice location - easy drive (or about a mile walk) into Healdsburg with shopping and lots of good dinner options. Easy access to Hwy 101 to get to wineries. Grocery store nearby.

I have been trying to make a reservation at this hotel since January for a family wedding in June. I have gotten multiple quotes, passes around from one sales agent to another and my reservation was ultimately still screwed up. Their reply, sorry not sorry. When you are one of the only options in town, I guess its okay to be rude and provide poor customer service. Shame on you!

I have travelled in the Wine Country for many years and recently "found" Dry Creek Inn." It is an exceptional value. The room and amenities are excellent. It is BY FAR the best deal I have seen in the Wine Country and I recommend it without reservation. It is a very nice place!

Although we've stayed in this hotel before, this trip was not a good one. The hotel is being remodeled, which we knew going in. We didn't know that our room was on the short side of the two long halls where all the rooms (up and down) are being remodeled. Our room was one of the old ones - with cracked tiles on the bathroom floor, stuffing coming out of the ottoman and towels that were thin and rough. And, we paid an average of $200 a night for the 'pleasure' of our stay. It was memorable, but not in a good way. The small shower is built so that you have to reach across to turn on/off the water - hello wet hair! And no hair dryer until you ask for one.

The place is under remodeling so you can hear some of that during the day, but at night it is very quiet, though near the freeway. The beds are excellent, the pillows better than average, towels not so fab. The room was spacious. Breakfast was the regular stuff, not badly done. Coffee in the breakfast room was good, in the room terrible.

We very much enjoyed this place, arrived there during the deluge of late February. Rather than riding our bicycles, we walked into town (1 mile) through flooded paths and streets, enjoyed many wine tasting rooms and great restaurants. It was a very different vacation from what we had envisioned, but always coming home to our room. We were offered a small sitting area for an extra $10, and that is the only glitch... all of the daily taxes were added on to the upgrade. Other than that, the breakfasts were great... eggs and bacon or sausage, yogurt fruit. Good coffee. Staff was friendly and helpful. We parked our car for three days and didn't move it. Walked instead... which might be a little far for some, with all the food, it was needed. But also enjoyed the fitness room each day. We are in our 70s.

We recently stayed at this hotel for the third time and once again we were impressed. Our room (I think it was called the wine country suite?) was so beautiful and we enjoyed a dip in the hot tub and some time by one of the many fire pits as well. Check in was quick and easy and a nice breakfast was included in the morning. A great stay!

Stayed here four days, but won't again. Construction going on made the pool area dusty. Room was very small and cramped. Air conditioner fan was noisy even after maintenance came to try to fix it. Shower backed up (see photo). Seems like housekeeping would have noticed when cleaning. Hot breakfast was good. The security gates made this place feel like a jail.

I have been staying at this property for weekend and midweek getaways for over twenty years. It has always been a good value, particularly if you stay midweek. Though the price has risen with the increasing popularity of the area, they have made improvements to the rooms and amenities making it very pleasant place to stay. The staff is courteous and professional and the breakfast and dining room are very good. Location is 5 minutes from the town square. You can stay at a hotel on the square for six to eight times the price if you want, but I'd rather spend my money on the great wines and restaurants of the area.

Due to BW booking computer error screen cut out twice while making booking. Third time I got a confirmation screen. Wanted one room for three nights. Unknown to me until the day before arrival BW booked me in for 3 rooms a night for three nights. They are charging me for the two error bookings. Very uncooperative management. Sending complaint to Attorney Generals office in CA and WA. Business center does not work and is dirty. Was informed no laundry soap for days. At 10 am asked for change for 20 dollar bill. None. Asked for quarters, none. What a disgrace.

Very good "bang for the buck" in Healdsburg. I stayed at the Best Western and my room was 100% renovated with a very comfy bed, large tv, clean bathroom and carpets and functioning wifi. What else do you need? Plus you get a good breakfast in the morning. The price was reasonable and the location was solid. The only negative was the noise. The walls were a bit thin.

I usually love Best Westerns for their convenience and value. This one was only average. Unfortunately, it's right next to the freeway and the noise is noticeable. As for the staff, they are all very young. I overheard the traveler in front of me inquire about how close Jenner was, the young lady had no idea (it's a very short drive down 116 to the coast.) The biggest problem I had with the hotel is the google maps when trying to find it. For some reason as of this writing (March 2019,) Google lists this hotel as being at 198 W. Dry Creek Rd. It is actually at 198 Dry Creek Rd. This means that you could be standing right next to the hotel and map it, and google will lead you across the highway and dead-end you at Madrona Manor. This is the fault of Best Western Management, not Google. These things are easily remedied. The last thing a traveler wants when looking for their hotel at the end of the day is to get taken on a wild goose chase by google. I had to call the front desk to get directions and they were very aware of the problem. On the plus side, the rooms were very comfortable. The bed was very plush, the bathroom very clean (though only two bath towels for a couple is a bit slim and we did call down for more.) The breakfast room is the most crowded I've ever seen at a BW. This was a rainy weekend and everyone was inside, so perhaps in the summer it's better. I opted to skip the breakfast and just got coffee and a roll. All in all a decent stay. This place is extremely busy and not suitable if you're looking for a quiet getaway. Hope this helps.

We stayed 2 nights over a rainy President's Day weekend. They were sold out but we had the pool/hot tub to ourselves as well as the fitness room. Breakfast is excellent: eggs, guacamole, salsa, waffles, cereal, oatmeal, pastries, fruit, etc.

Spent 3 nights here while visiting family. The place is very nice. The room was exceptionally clean and the beds were comfortable. Had a wonderful nights sleep. I didn't use the amenities because it was cold and rainy the whole trip. My only concern was that I put the do not disturb sign on my door and came back to hand towels missing out of my room. Not sure if this is a gimmick they use for incidental charge. I was really upset someone went in my room when clearly I asked that they didn't. The front desk took care of my concern but be mindful if you stay there. With that said I will stay there again when I visit the area. It was very convenient to drive to San Francisco airport and a cute little town.

Wonderful surprise Super location, nice clean and convenient The location is almost perfect and the price is an amazing bargain! All the help was nice Would definitely come back again and recommend to friends

If you are into quaint, cosy & nice experience this hotel is for you. The staff are truly kind & gracious, the rooms (sometimes difficult to find) are spacious & immaculately clean. And the breakfast was simply out of this world. HIGHLY RECOMMENDED!

This property is right off the highway and very convenient to downtown Healdsburg. The hotel is a bit dated but the beds are comfortable and there is a nice breakfast room with outdoor seating. The breakfast is quite good. Not a bad place to stay!

We stayed in the "Tuscan Villa" area of this hotel, which is supposed to have its own hot tub, heated pool, and courtyard area, and runs about $250 a night. It was ... fine. The pool was closed for maintenance, something we weren't told ahead of time. There was about 2 minutes of hot water in our shower, something we told the front desk about -- we were told they would send someone up but it was never fixed. The concrete entrance in front of our door was chipped, like someone had taken a jackhammer to it, and the neither the sauna nor steam room got hot at all. They were unusable. The grounds are very pretty and the location is nice -- we rented bikes and rode out to wine country, but overall, this is a typical Best Western and not a hotel worth $250 a night.

I was going to the new years party at River Rock Casino. Was going to be a long night! So I decided to stay at the Dry Creek Inn. The grounds were beautiful! Rooms were nice and the coffee in the room was delicious! I called the casino and asked them if they could supply a shuttle from the hotel to the casino and back. They said yes and there was no charge for it! Had a great time. Will do it again. A little pricey but it was worth it.

My boyfriend and I stayed her last night for an impromptu getaway and had such a delightful stay. The room was nice and very clean, the hot tub was quiet and romantic, and the free breakfast in the morning was very yummy! The front desk staff were super friendly and helpful and the rest of the amenities were great! The hotel was calm and peaceful and provided a much needed relaxing time for us. The courtyard had a great little area with a fire pit which was nice. Only downside was the heater in our room didn't work but we didn't realize it until it was late and we were already in bed. We were both way too tired to ask for a maintenance guy or move rooms so we didn't mention it but I totally don't blame staff as it happened last minute. Just make sure to check yours before going to bed! We will definitely be back. It's our new favorite spot. ❤️

Had a lovely quick overnight stay at the Best Western Dry Creek Inn while traveling. Good price, quiet location, clean and comfortable room, kind and professional staff. No complaints! Will come here again.

Great location, staff and booking systems seem to be antiquated and inefficient.Their computer system seems to be slow and definitely did not agree with my reservation details.Then when checking out I was in hurry and had to argue with the front desk clerk that the rate was higher than I was quoted and confirmed to me previously>

I really wanted to like the Dry Creek Inn in Healdsburg, good location close to the square and to the road leading to wineries, affordable for the area, but you will not get your money's worth. The property seems run down, not well maintained. Our room had multiple broken items. The TV would not work, the coffee maker was broken and had old water in it, the locks on the front door and patio door looked as if someone had broken them and the hotel never bothered to fix it. The bed was super squeaky, every time we rolled over it creaked. The big disappointment was the jacuzzi tub. The website shows it as much bigger, but that aside, the jets spit out black items and the faucet was completely loose, causing water to go into the lower room. We were scolded by maintenance for "over flowing" the tub, without him even checking it out. The overflow cap was just resting on the drain, so they tub would only fill half way up. When we reported everything, we were only offered a 25% discount on one night. With all the other options in Healdsburg, we will definitely choose another place to stay next time. Book wth caution, there are better values for your dollars out there.

My hotel in Healdsburg is the Dry Creek Inn. It's located at 198 Dry Creek Road in Healdsburg. The check in went great. This is a Best Western and it's really not up to date. All the hallways are outside and they all appear to leak water….. the weight room was OK but there was not bench to lay on for abs….. I used the tread mill to lay down on…… the workers were super here….. and the breakfast area was actually pretty darn nice……. But this was not an exemplary place in the Sonoma Valley……there were lots of room electrical outlets and there was a nice white noise….both drains (sink and shower) appeared to be clogged up a little bit…..not a terrible place but certainly not a super hotel that should be highly recommended…. The internet was actually pretty darn good though!!!!!! Centrally located in Healdsburg………

Two different rooms both a bit too noisy. However, it was a quick wine visit and served the purpose. Husband checked out the breakfast while I got ready, but didn't eat. Waffles, fruit, yogurt, and pastries. There is a small gym that we didn't use and two hot jacuzzi tubs on the property.

We booked this Best Western Motel for an overnight stay on a recent business trip to Healdsburg. The property was delightfully decorated and landscaped outside in an Italian (Tuscan) style and we found it very charming and attractive. Our room was very clean and well-appointed. The bathroom was spacious and had all the amenities we wanted, including a full length mirror, and grab bars in the tub/shower area. The beds were very comfortable and the breakfast which even included bacon and eggs and great do-it-yourself waffles, was very good. We would definitely stay here again. The location is great and it is right off the freeway, with a good restaurant nearby. This property is an excellent value for the money.

My wife and I enjoyed our stay at the Best Western Dry Creek Inn. We were nicely greeted upon arrival, and the staff members at the front desk provided us with several helpful info sheets (local maps and an annotated area dining guide). Our room was attractive and clean, the grounds were nice, the exercise room was pleasant and in good working order, and the location was outstanding (right off the highway and very conveniently located for anyone visiting area wineries). We didn't eat the breakfast provided, but it looked adequate.

The jetted tub in the room I rented was filthy. I used baking soda in the water and ran the jets before bathing. Pubic hair and black chunks floated on the water. I emptied the tub and tried again with the baking soda and water. More black chunks. Went to front desk and they tried two more boxes of baking soda, still getting black chunks. I filled tub put in baking soda ran jets and left water in tub overnight...black chunks in morning. Toilet had problems not flushing, also black stuff on grout in bottom corners of shower. The room was comped. I am calling the county health department. Manager says they have 100 rooms with jetted tubs. This place is a health hazard.

This is the 2nd time ive stayed at this property. The staff was very friendly and helpful. The property is clean and a better Best Western quality. Beds were super comfortable. We stayed on the 2nd floor in a double queen non smoking room. The did have wine tasting the day we checked in but we decided to go to town instead. Highlights: town is walkable. About a mile walk to the plaza. We enjoyed it. We took uber back at night and it cost about $6. Ate the free breakfast which was ok. But for free there was plenty of breakfast items : eggs oatmeal sausage waffles juices coffee yogurt bagels cereal etc. We decided to walk across the street for an espresso at Plank coffee. Awesome (look for that review). This property is also located next to a gas station convenience store if you need to grab waters, chips etc. Our room had a fridge but no micro. This motel is a great find in a great location at a good price. Ill be back again.

My husband and I recent stayed at the BW Dry Creek Inn and celebrated the New Year. We decided to pay extra and reserved the Villas. To start our reservation was not correct. I had originally reserved for 5 nights arriving on Thursday 12/27 but called 1 week prior and let them know we would arrive Friday 12/28. They confirmed the change. This was resolved. The next morning after sleeping on extremely hard pillows I called to request they be changed and was informed that they did not have an alternative. The hot water turned warm each day during our showers and we did not get any towels after the room was cleaned. I asked to speak with the manager when we checked out to let him know of our disappointment. He stated they were short staffed and no one has ever complained about the pillows. Definitely no customer service!

This is a great location, a few minutes from the square and only 5-10 minutes to a bunch of the wineries in Dry Creek and Geyserville. Unfortunately we had a bad experience. Our sheets had 2 disgusting visible stains (picture attached). There were also gnats in the bathroom. I called housekeeping to change our sheets and they never came. They also only have a wall heater/air conditioner so it was freezing most of the time if the heater wasn't used. You can also hear everything in this hotel since all of the rooms are outside. I definitely won't be staying here again!

Awesome place. Close to MANY wineries and close to Healdsburg (food, shopping and more wineries). There is road noise in the front building and the walls are very thin, but still overall I will return again (this is my 4th time to stay here).

Spent a one night pit stop on our way south. The hotel is pretty, the rooms clean and comfortable. Very pet friendly. Our girls were given a nice little bag of toys and poop bags which were all appreciated. There is a nice dog walk nearby (although somewhat spoiled by the filth and garbage of drug addicts living in the bushes). The BW is close to the downtown restaurants, this is a pleasant place and good for overnight or longer

The hotel is so clean! Breakfast is yummy. They even have an espresso machine!! We enjoyed our breakfast in the outdoor seating area next to the fireplace and waterfall. The hotel is Italian themed and the rooms are a great balance of modern and Tuscan.

This Best Western was wonderful. Beautiful grounds, good breakfasts, friendly, caring, helpful staff. Convenient location for Santa Rosa and surrounding areas. Very quiet room, lovely amenities, very clean room. Bed was comfortable, sheets soft. Definitely stay here again.

Located just off of Highway 101 and near several wineries. Easy ride and even easier Uber ride (in case you don't want to drive after trading) Rooms were big, clean, comfortable. Nothing luxurious, but totally decent . The free WiFi worked great , and there was plenty of hot water. Service - very nice front desk staff. Breakfast was very nice. Eggs, bacon, sausage, mske-it-yourself waffles, fruits, cereals, bread and pastries. Not a 5* property, but executes really, really well for its price point. Would definitely stay here again.

We stayed here in August as we toured local and regional vineyards. Rooms were clean, staff was courteous and breakfast was above average. There is a nice walking path to the town square. It would have been nicer to have been a bit closer to town (it was a 20 minute walk).

Great service. Property is clean and inviting. Rooms and beds very comfortable...plenty of pillows, and our room was very quiet. Breakfast was good too. Property is right off freeway with easy access to downtown Healdsburg tasting rooms and area wineries

This is just a beautifully built hotel; scenery there is just awesome. I was surprised to see that it had three electric vehicle charging stations. The staff at check-in and checkout were so nice and helpful. My room was better than I expected for the price which was great for that location; it was a nice room. The breakfast was nice for being free. There were eggs, bacon, waffles, pastries and the usual cold items like fruit, cereal, juice etc. It was a great experience.

Very nice accommodations in a great location. The only issue was the staff met up to start their mornings outside our door each morning. I'm sure it wasn't intentional, but perhaps they should consider a new gathering spot away from guests rooms

Location - excellent . Located seconds away from 101. Doable even if one doesn't have a car. About 20 mins walk to town , 10 min walk away to the wonderful Seghesio winery. Many of the wineries to the northwest are a $15 to 20 LYFT ride away. Rooms - big, clean, comfortable. Nothing luxurious, but totally decent . The free WiFi worked great , and there was plenty of hot water. Service - very nice front desk staff. Breakfast - good. Eggs with bacon or sausage, waffle, fruits, cereals, bread and pastry - nothing fancy, but totally adequate. If you are looking for a middle of the road hotel without all the bells and whistles, this is the perfect place.

A good location for exploring Healdsburg and the Dry Creek area.The rooms were clean and updated, however, sufficient power for all the devices we travel with today was not provided. Breakfast was underwhelming. Service was good.

Perfectly located for Russian River, Dry Creek, and Alexander Valley vineyards. Easy walk to downtown Healdsburg. Friendly and helpful staff. Buffet breakfast included. Good value. Two swimming pools, outdoor jacuzzi, and sauna available.

My wife and I spent a weekend in Healdsburg at the last minute (little planning) and needed a hotel. Best Western Dry Creek is a reasonable option as far as price goes for the area, but it is a pretty average facility.

Our room had now hot water for shower or bath it would start at Luke warm and then almost imediately go cold when we complained the staff said we are sorry but didn't offer any solution or accommodation so would suggest you find another place to stay unless you like cold showers

Excellent location (within a mile or so from the square), clean and spacious rooms, very comfortable beds, decent breakfast, nice grounds (we loved the area by the fire pit and fountain). Would definitely stay at this property again!

Traveled to Healdsburg California for a week long wine trip. Stayed at the Best Western Dry Creek Inn, which was nice, but could use a bit of updating. The rooms were very nice and the bed was very comfortable. Would most likely stay there again and hopefully improvements are forthcoming.

Who is giving this place five star reviews? It desperately needs updating and is way overpriced. Pros: central location in Hburg, comfy beds, quiet after 10pm on weekends and the outside actually looks ok, the WiFi is free and excellent. Cons: inside looks like it hasn't been updated in about 40 years- just a small shower stall in bathroom, crappy free breakfast in a hideous noisy room where everything looks kind of dirty and the food is just not good, worst of all $350 a night for this on a weekend. Yes it's cheaper than some but this place is not worth that. Also there are these cool looking fake fireplaces in each room but they are on a timer which clicks very loudly every 16th of a second so you can't fall asleep let alone think if you have it on. So. If they upped their game w some remodeling and upgraded or just removed that humiliating breakfast buffet, I'd consider this place again. Meh.

The hotel property was very pretty, and well maintained. Staff were friendly and helpful, and greeted us as we walked through the hotel. Our room was very clean, and the beds were comfortable.My one complaint has to be the noise. The walls are very thin, so we could hear the conversation of the people next door clearly enough that we could have joined the conversation! We were also at the back of the hotel, which faces a gas station. There is no noise break, so on weekday mornings we were woken up by 4am from the big trucks that all seem to like refueling there. To be fair, I did not take this issue up with the hotel, but I don't know what they could have done to reconcile the issue.Overall, this hotel is at a great location, reasonably priced, and very comfortable to stay in. I do wish they would consider some better weather proofing to block outside noise, but if I stay here again I will plan to bring earplugs.

I chose this hotel because I have found Best Western to have clean, well kept properties. This proroprty looks like an Italian Villa from the outside....lovely. I booked thru Expedia, which offered a slightly lower rate than booking directly thru BW. We were given a room that had a non-functional heating unit and a shower that was only very hot or very cold. Was this payback for booking thru Expedia? On checking out I was advised that I would not be given credit for this visit on Mt Best Western Rewards account because I booked thru Expedia. Breakfast was standard fare for a budget hotel....no cut up fruits.

The property and rooms both show their age. Housekeeping is hit or miss--missing relacements like toiletries, coffee, cups etc. Calling is useless. There don't seem to be many staff for housekeeing and maintenance and whatever are there disappear at 4 pm.That may explain why it it is less expensive than others in the area.

The property itself is very nice, and well kept. There is a 'winery charm' to this place and has a european theme throughout with color tones, and fountains. sauna, steam room, nice public restrooms, several pools and hot tubs. It was a great place at a good price. I had an issue with the AC in my room, and the management took care of me financially. This is how hotels and management is supposed to be ! Great overall experience.

Good choice for Healdsburg and Dry Creek area - almost walking distance to downtown. The service was great but as others have mentioned the decor is a bit dated and the rooms are dark. Much better value compared to some of the downtown options.

Watch the fees. Only resort fee noted on website. Charged Promotion Assessment. Lots of noise. The food at buffet was satisfactory. However; not much selection. I stayed Sunday Night......... Thinking weekend left overs.

When we planned our visit to MacRostie Winery, they highly recommended the Best Western Dry Creek Inn, and we were not disappointed. The property is lovely, the staff very friendly, and the beds are luxurious. The buffet breakfast had lots of healthy choices including eggs and waffles, and there was plenty of coffee. There were a few weddings that weekend, so it was busy, but the staff took care of everyone beautifully. Plenty of parking was also appreciated. We are definitely returning to the Best Western Dry Creek Inn when we go to Sonoma. Best Western Hotels are independently owned, and the pride of ownership is very apparent in this hotel.

excellent location ,front desk very helpful ,Really nice room with porch to court yard !!! Two pools and hot tub!!! Restaurant and gas station connected to property . Restaurant good for breakfast also went back one day for dessert!

I have been coming to this property for 10 years and this is the best it has ever been. We had a 1st-floor room that looked out to a courtyard. The breakfast was great. We ate outside near the fire pit. The beds were comfy, the rooms were spacious. They have put a lot of work into this place. It's nice to come to Sonoma and not pay an arm and a leg for a hotel and still have all the amenities you need. This is easy to get to, right off the freeway with NO freeway noise.

Don't stay here. The best thing were the lights around the bathroom mirror. Too much noise, parking not the best, worried about our vehicle in the parking lot at night, breakfast just OK. The carpet really need to be cleaned. There is a lot of construction in the area and I think the companies rented rooms for their workers which made it noisy.

My wife and I stayed four nights at the Dry Creek Inn Best Western in Healdsburg California while attending a wedding. This hotel of course is not the Four Seasons but it was very very comfortable. Updated rooms, very clean, delicious free breakfast and great management. This inn is very convenient to beautiful downtown Healdsburg, the vineyards, Highway 101 and 45 minutes from the coast. Knowing what you can pay for a high-end room in wine country I would say the value this inn offers is extraordinary. I highly recommend it!

We were here for a wedding and decided to come up a few days earlier to relax and do some wine tastings. We loved our stay and ejoyed our spacious room. We then had to check out to be closer to the wedding event and at the new place we were disappointed and wished we were back at the Best Western! Thank you for making our mini get away perfect!

A dated hotel charging premium prices. Was there on a weekend in September, so maybe peak period. But for the charged, the room was not up to standard. Dated decor, furnishings and bathroom. Dirty and unreplenished breakfast. Location convenient to the freeway but not downtown Healdsburg.

Super hotel for Location, Budget and Decor. Great find in an otherwise pricey area. The breakfast is a nice added touch that needs just a bit of an upgrade with food selections. Wilp certainly stay here again on our next visit.

This was our 5th trip to the Healdsburg area for wine tasting. This is the 4th time we've stayed at the Dry Creek Inn. We stayed in the Toscana Villa near the back of the property, with a 2nd story room overlooking the garden area below. It was a very enjoyable stay at the Inn, quiet, not overcrowded, best time of the year for a trip to Sonoma County. The Inn is in a great location close to the many different trails in Sonoma Valley. Lots of areas in the gardens where you have good privacy, very enjoyable and catering to adult visits (please leave the kids at home for this trip!).

The stay was Thursday through Saturday. Arrived early and was able to check-in which was a pleasant surprise. There was a small cost but well worth it. The other added "bonus" was the breakfast each morning. Great benefit especially for those going out for wine tasting/winery visits. Yes, the rooms are average but they are comfortable and should meet most travelers needs. The location is only one mile from downtown Healdsburg (square). I actually walked it one day and it was a nice walk - even took you past the Seghesio Winery. Overall: For the value, I will look at the Best Western Dry Creek Inn for future visits.

The room we stayed in could use a thorough refreshing. The carpet was dingy with plenty of larger pieces of crud around the nightstand. The shower had very little pressure and the bathroom was very dated. There was quite a bit of noise from other rooms but we could drown that out with the cooling unit. Towels were very thin and the sheets were worn. The internet worked well. The complimentary breakfast was good with plenty of space. The location was convenient.

This hotel is located centrally to the Dry Creek winery area, as well as being just a few blocks from downtown Healdsburg. The room was clean, the service was excellent, and we had a little Keurig coffee maker and refrigerator which suited us well. Breakfast was a large buffet that seemed to have something for everyone, including fresh scrambled eggs and ample portions of bacon. My only complaint about the breakfast room is the people flow layout - on one wall were the large canisters of coffee and you pour your own after grabbing a paper cup. But if you want anything in it, you have to walk over to another wall to a counter that has the fixings. Once you add creamer and have trash to throw away, you need to walk a few feet to the end of the counter where the trashcan is - not great people flow. In the morning there is a firepit outdoors so you can have coffee out of the cold morning air - very nice. The bed was one of the most comfortable I've ever slept in and the four pillows were perfect. We had booked our stay to arrive on Thursday so we could take advantage of the hotel's offering of wine tastings on Thursdays and Fridays - to our surprise, when we arrived Thursday afternoon, they said they weren't going to have it - they were also not sure they were going to have one on Friday and asked us to call in the morning to see if it would be scheduled. Otherwise, no complaints - we'd probably stay here again because of its location.

My wife and I stayed at the hotel for 3days on a wine tasting adventure.The location is near numerous wineries. The complimentary breakfast is excellent. The rooms need new carpets and paint. The carpet was saturated with ash from resent fires and turned our feet black.I did mention this to staff at check out and was told they would tell house keeping.The pool area was clean but jacoose needed cleaning.

Room is clean, Breakfast is very good, eggs could have been cooked a bit more, Easy location, but the walls are thin, so you can hear your neighbors, and double check your bill regarding room charge, especially if you decide to add extra days to your trip.

We stayed at the Best western for one night on labor day. Our room was spacious (more so than we expected) and the bed was comfy, but as you might expect, a bit dated. Apparently, there is a newer section next door where the rooms are newer and better; it might make sense to enquire when you check in, specially in low season. There was a breakfast buffet included which was much better than expected; definitely better than the Residence Inn which I am comparing it to. While it's not near the plaza square, it's less than a 30 minutes walk, very doable.

The facility is beautiful and the interior of the room was very comfortable. We had a jet tub in our room and it was very clean. So clean my wife, who's a total germaphobe, actually used the tub. It was a very relaxing stay.

We had a large room with comfortable bed and furniture, and a mini-fridge with freezer. Both the room and the sink area were well lit, and there was plenty of counter space. The sink area was separate from the toilet/shower room. The shower head was good, but the bathroom fan was noisy. The AC worked well but was somewhat noisy, and we also heard noise from the freeway, the outside corridor, and adjacent rooms. The breakfast was very good with hot items, including cooked oatmeal.

This is an ordinary hotel, sub average quality, at outrageous prices. The rooms are of average size and haven't been remodeled in what appears to be many years. The AC unit is an old style one that doesn't have a temperature listing or setting. the shower handle wasn't working properly and I had to use both hands to pull it out with a lot of force in order to start the water running. the toilet sometimes flushed and sometimes didn't. it also made a loud clunk each time it was flushed. the hotel staff in the lobby went through the motions and were not friendly. they were absolutely no help in assisting me to print my boarding passes for the next day's flight (I know, I didn't want to use the image on my iPhone.). they never were able to get the printer to print. And they didn't try to get it fixed. "sorry". wow----bad customer service. the only reason I didn't give this hotel a rating of 1 is that their breakfast was good. But for $300 a night!!!! this is unacceptable and don't bother staying here.

This place was designed like a Tuscan villa and beautiful. We had an upstairs room with a balcony overlooking the courtyard with a beautiful running fountain. Even though it was close to the highway, the landscape muffled the noise. Close ride to the square for eating and on Tues nights they have music in the park. Wish I had allowed more time for this lovely place!

This place is basically good enough. It styles itself after a wine villa in Italy and/or France. Rooms were comfortable and the pool area was nice. Free breakfast was good. I have a hard time getting over that after a day of touring a winery or two, you come back and want to crack open a newly purchased wine and they do not have wine glasses and wine openers in the room. You have to buy the wine classes and the opener at the front desk! So if you stay here remember to bring your own!

My husband and I needed some down time away from all the daily stress we found it here a beautiful well maintained hotel in awesome quaint fun town, We enjoyed the pool, hot tub, great breakfast, helpful and pleasant staff who went out of the way to make our stay special, looking forward to staying there again

This is a great looking hotel at night when I arrived at around 8PM. Fortunately the restaurant across the parking lot still opened till 10PM, but the food was diner quality. When I took a closer look at this hotel in the morning, I found the Spanish design still very nice looking. It was by no means comparing with Hyatt Regency or some other Hilton resort hotels, but for a BW price point this is a decent offering in this area. My room was good size, clean with comfortable bed. It has a sliding door separating the bedroom from the bathroom. Breakfast is included as part of the room charge and they serve it in a villa building across from the hotel building. I found the breakfast that Friday to be exceptional above average comparing with other BW. That villa area also has some nice outdoor sitting area. This is a BW worth visiting when you are around the area.

Fine three star hotel, nothing special. Convenient location to a wedding venue. Walls are paper thin, could hear everything going on in the adjacent room. Very expensive for what one gets. There is free parking but not necessarily close to one's room.

The courtyards and fountains made for a great relaxed stay! The check- in process for not having a reservation was great. They worked with us on matching online pricing and met our needs beyond what we asked for.

For the price, this is our go to Healdsburg hotel. The rooms are spacious, the pool is fine, the firepits are night are romantic, and the location is freeway proximate. The town square is wonderful and there are many wineries in the area.

The room was very noisy; it was located at the very end of the building facing the road. My husband woke up at 5:30 am and could not fall back to sleep because of the cars passing by. I have wrote a special request when I booked the hotel asking for a quiet room since my husband is sensitive to noise. Instead we were given one of the noisiest rooms in the hotel. When I asked to change the room, I was told that the hotel sold out and our room is actually quite and we won't hear any cars . It was a lie. I will try to avoid staying in Best Western in future.

Just here for a quick night's stay. Beds were comfortable, had a handicap room as they were sold out and it was fine but the bath layouts are probably better in regular rooms. The breakfast buffet and wine tasting at night were nice touches.

The moment we arrived (after having booked a month in advance) it was dark in the night, and the place gave the feeling of a motel (and pricey one at that!). Then, next morning, we found out how wrong we were! Nice, large compound very well laid out, with an "Italian" feeling. Good swimming pools (2 of them), excellent breakfast (included) area with an indoor and an outdoor seating. Helpful, friendly staff. Location is great for excursion and wine tastings in the Sonoma County/Dry Creek Valley area, which is what we did. Pricey, but then this is everywhere in California,

Stayed here for 4 nights while wine-tasting in northern Sonoma. Room was large and appropriately furnished. Generally quiet, except when people would occasionally stop in the hallway to talk. We found the staff to be both friendly and helpful. For a chain hotel their breakfast buffet was very good with fresh fruit, yogurts, eggs breakfast meats etc. For wine tasting it can't be beat in that it is located at the intersection of Dry Creek Rod and Grove Ave. Dry Creek Road has a large number of very good wineries along it. As a result it of the hotels location it is great for tasting in that area. In addition, there is pedestrian walkway beginning just a few hundred feet from the hotel. The walkway leads directly into the center of Healdsburg. If you enjoy walking it is much more pleasant to stroll into town rather than driving in and then searching for parking space. There are sculptures and other art work along the walking path and it is well lit at night with lights located about 200 feet apart.

Nice clean comfortable room, well appointed with a comfortable bed. Our only concern is that the water in the shower was not quite hot enough. The free breakfast was excellent. I would recommend to anyone staying here to request a room away from Grove Street, which is a noisy busy street behind the hotel. Adel's, the restaurant located on the property is convenient, reasonably priced and good. Yes, I would stay here again

Dry Creek Inn is conveniently located 1.3 miles from Healdsburg Plaza for walking or driving. Staff is pleasant and morning breakfast in Villa Toscana quite delightful in selection and venue. This is a treat on its own! Only draw back was that our room was in the first floor facing highway and a bit noisy with the guests chatters. Combined with too much light entering room even though windows shutters were closed, this contributed to restless sleep.

We would definitely come back to stay at this hotel. The room was very clean and nice and the breakfast had many different options which were all very good. The hotel is centrally located, just a few blocks from downtown. The staff were quite helpful and check in and check out were super efficient.

This is the most wonderful hotel... we come back each year for our anniversary. The rooms esp in Villa Toscana are beautifully furnished with jacuzzi tubs, wonderful beds and the comp breakfast is an entire buffet!! Really amazing, the grounds are beautiful and management is very accommodating and kind, theyvgo out of their way to take care of you! 5 stars, couldn't recommend more!

If I could afford it, I wanted to stay at the Hotel Healdsburg but I couldn't. The Dry Creek Inn is showing its age a little (our sink had a crack in it and the floor seems a bit worn) but the beds are still comfortable and the room was clean. Although the Best Western is on the "outskirts" of Healdsburg Square, we were still in walking distance and didn't have to drive to the square. Although I didn't get up on time, my friends who were also in the hotel said the free breakfast was great! The only complaint I had is my son told housekeeping to skip our room but when I went to housekeeping to ask for clean towels (I would have reused them had I known we would not take housekeeping) they didn't have any "extra" to give; then I called the front desk and maintenance never brought towels up; and I called again in the evening and the clerk did not have a key to the closet (or at least he never called back for me to go get them from him). I was not the only person who didn't have towels as when I was checking in, there was another person asking for towels because maintenance never brought them up. However, that experience would not stop me from staying there again.

I guess that I expected it to be better. I booked two nights in the Casa Toscana building. The room was a good size and the bed was comfortable so I guess that is the important part. The building is long and the rooms have outside hallways. Our hallway backed up to some industrial noise which was most disturbing. One evening and night there was a pile of dirty laundry just sitting in the hallway for hours. This means that not only did housekeeping not do their job, but the management of the hotel did not walk the hallways often enough. The toilet in our room ran continuously and while I was able to get it to stop, again it is something that housekeeping should report to maintenenace to have fixed. The included breakfast was good and clearly they attempt to have food for the vast variety of nationalities that are guests at the hotel. The location is also very good for wineries but about a mile outside of the town center. I think that the price is really high for what you get. Judging from other reviews the Toscana building is not much better than the Sienna building and clearly is not worth the increased price. I think that the next time I visit Healdsburg I will look for somewhere else.

We stayed in a Villa Toscano Suite and it was a very nice room. The private balcony was an added feature which we appreciated. Staff was friendly and the complimentary breakfast was better than most Best Western's.

I read a previous review that said not to stay in the Casa Siena building. If you need 2 queen beds, this is the only option. I agree after spending one night. The room was dark & overlooked a parking lot. The room had old furniture & was in need of updating. A better choice is the Geyserville Inn just one exit away. It is light & bright. Has feather beds & a wonderful view of the vineyards.

I had several negative encounters with the staff. To begin I had to call a few times to make sure my reservation was done correctly. Even then I wasn't sure what I would encounter when I arrived. The man at the "night window" was less than helpful. I arrived in the middle of the night. He checked me in and I had to go back to the night window three times to get him to finally come out and direct me to my room. It was dark, very little lighting, minimal signs. When he pointed the direction of my room he said "I wasn't really trying" to find it! I was stunned. Overall the staff don't act like they care about their customers.

We arrived from Campbell, CA late and didn't have much time to wander the facility before bedtime. Bed was comfortable and the room was quite adequate. Parking was ample and the hosts were friendly and informative about getting around in Healdsburg. Complementary breakfast was ample and varied. Our maid was so charming and attentive to make sure we were comfortable. We will definitely stay here again as we plan additional trips to the area.

Great experience at Best Western. Pleasant staff, very clean room, nice pools. Breakfast was delicious (and free!). Easy walk to Healdsburg Square. There was some noise from the highway but not noticeable from our room and proximity to highway made for super easy travel plan.

Great little hotel, with wonderful sitting areas that you have wine or breakfast at, made to look like a lovely little villa somewhere in Italy. Pools are a bit small, with limited lounge chairs, but they do have them. Breakfast is AMAZING!!!! That have a wide selection, wide window for eating, and great areas to sit. Rooms clean, but really nothing to write home about. Walking distance down a little walking path to downtown Healdsburg - but wear your walking shoes. It's a flat path, but in heels it might be a bit long. Great little hotel! Would recommend!

Spent the night in this adorable hotel while wine tasting in Healdsburg and it was the absolute cutest! It has this Italian/European feel that makes you wonder if you're really in Napa county. It's not a close walk to the main center of Healdsburg but doable if you're in the mood but rather a close lyft or taxi ride away. We opted for the upgrade with the jetted tub and it was very much worth it. When we come back to Healdsburg, we will definitely be staying here again!

The rooms are dark, can't leave blinds open as there are people walking by your window, soap is of low quality it turns into a pool of soapy water after one use. The hair dryer is one that stays hooked to the wall, most hotels have moved beyond that type years ago. Coffee maker in breakfast room was constantly out of order, needing to be off for 10 mins. at a time. Breakfast is a non event, with the usual over cooked eggs and cereal or toast etc. There has to be better places around, we were there for a wedding so it was suggested to us.

Dry Creek Inn is ideally lacated to best enjoy Healdsburg, and all neighboring winaries. It is also within an hour of Napa's best so you get the best of all worlds without spending a fortune on a room in Napa. The facilitiy is very nice, rooms spacious, clean, and food is really good. Great breakfast before you go tasting, nice small gym.

Our extended family spent three nights here while attending a wedding. Rooms were very comfortable, staff very helpful, and the location was perfect for us. Suggest booking rooms on the second floor with balconies facing the inner courtyard. More privacy than ground floor units. Would definitely stay here again!

The inn is right off the freeway, and VERY convenient for winery touring. That said, there was no problem with traffic noise. The beds are super comfortable, and our room had a small fridge, but no microwave. We would have loved access to a microwave, even if it were not in our room, as we were there 3 nights and sometimes ate leftovers in the courtyard. The inn is clean and very well appointed, with a good deal of Mediterranean charm. The breakfast is quite good, with hot & cold options and fresh baked items. There is a charming courtyard and fire-pit area to eat breakfast in or to enjoy at other times of day. There are two pools, though it was too cold for us while we were there so we did not use them. The staff was excellent and eager to please. The lobby is small, and not really a place to hang out in, and the computer available to guests is a stand-up station...really, you stand up to use it! The hotel is walking distance to downtown if you are a walker (maybe a mile), but many would not consider it so. The hotel does have a number of loaner bicycles that you could ride right into the Dry Creek Valley, or to downtown. We would definitely stay here again!

This place is beautiful.its like a tuscany village. Our only issue was, apparently they use a service to clean the 2 pools and don't even have a net or vacuum on site. So, unless you go on Thursday you can expect dirt and bugs on your swim.other than that it's a perfect location and hotel.

Security Issues.....BEWARE....I booked two adjoining rooms for my daughter and her three friends for my older daughter's wedding, not only did they give away their rooms to someone else during the "room not quite ready yet period" on three different occasions someone else checked into the hotel and they gave their room away to 3 different men. While my girls were getting ready for bed one night and the next day getting ready to go to the dress rehearsal, three Male's walked into their room with keys the hotel had given them with their actual room. We called, we had a "heated" meeting with the manager on duty and he had nothing to say as to why it had happened. I am still waiting to get a call back 5 days later from the general manager as to why this happened and how they are going to fix this. The staff and management took it very lightly and we were not happy how they handled the entire situation. Someone in charge needs to see what kind of computer system they are using and how this can prevent a possible criminal act in the future. Our wedding planner contacted the events coordinator as well and still no replies. I am disputing the charges on these rooms with my credit card company as the stressful situation it put upon our girls that were in the wedding party should never have happened in the first place! Share

Great!! But extremely loud neighbors. The services from the staff were beyond awesome. But they need to ensure that loud guest are placed in the proper area of the venue. I hope in the future they are able to accommodate the needs of their business customers by ensuring they receive adequate sleep. I was traveling with a toddler, yet my toddler is really good at overnight stays at hotels. he didnt cry once. yet, i was terrified that the noise was going to wake him.

Stayed here for two nights for a wedding at a local winery, Chalk Hill. Hotel was nice and clean. The staff, especially the two girls at the front desk, were super friendly and very accommodating. The hotel has a great courtyard for sitting and get-togethers, and even has a cool gas fire pit for late night gatherings. Also, the free breakfast is a plus too. Overall, this is a very nice hotel.

Good value . Nice , clean. Easy access to town and wineries. Plenty of things to do in the area. Nice outdoor seating to enjoy a bottle of wine. Did not use pool, but it looked nice and clean. Breakfast was good, had plenty to choose from

It's location is great for wine tasting in the Russian River area. A short drive to the Healdsburg square. Rooms are large. We did not have breakfast at the hotel but went to the restaurant next door.

A group of us stayed here for a Mothers Day trip to wine country and it could not have been better. Close to everything and comes with free breakfast. The little courtyard is great as well and the staff was super friendly.

Nice hotel ! good breakfast ! internet was very slow ! tub drained slow ! also no microwaves in the rooms ! I have stayed at better Best westerns that cost half of what this hotel cost ! 2 pools and 2 hot tubs but my son told us not to use one of them because it was gross !

To start with the positive, the room was spacious and the grounds clean. The two pools were almost big enough for a swim! Breakfast was adequate (although never really hot) and the staff in the breakfast area incredible. The door that pulled closed between the bathroom and the bedroom was appreciated - although it did not completely cut out the noise from someone in the bathroom, it was mitigated. Proximity of the hotel is an easy enough walk to town (although certainly not the 5 minutes we were told). Driving was about 5 minutes and there was plenty adequate parking. There are a few distilleries in the area as well. The rest was less than positive. The checkout/in person(s) had an attitude. This is a customer service industry - your job is to be pleasant and "get it" - it was crazy busy with people for the SR Ironman but.................. I will give the first person credit for advising us of the rooms proximity to the elevator .................... which then created an hour wait for alternatives. Guess nobody wanted those rooms! The room we were finally assigned to had not been cleaned nor was housekeeping close to it to clean. The afternoon front desk person, appeared to be new and in training, was very pleasant and tried to be helpful - can't say the same for the annoyance of the other individual that was a holdover from day shift. Nonetheless, another half hour later the room we received was a good location. Three calls were made for adequate bathroom linens etc over the course of our stay. Even when the room was cleaned the towels were not adequate for the number of guests nor were the "sundries" replaced. Bed had a lumpy mattress cover although, to be fair, it was comfortable enough. Not a single one of the 8 pillows was a comfortable pillow but, fortunately, I travel with my own. The room was incredibly dark even with all of the lights on. I would definitely come to Healdsburg again and perhaps give this hotel another chance in hopes that it was less busy and the staff less burdened by having to do their job!

Toilet not working properly, shower door would not latch, television only worked some of the time and when it did it was very poor reception, no television menu, internet connection was not secure, it is an open network. No business center and the one computer in the lobby across from the front desk would not let you connect to the internet. Maid service was not performed until late afternoon, one ice machine for the whole hotel. HVAC system did not perform well in my room. So many security doors I felt like I was in a prison. Clerk at check in was not friendly and clerk at check out did not ask me how my stay was. I would never stay at this hotel again.

We booked this hotel to be close to Sonoma valley wine country. The hotel features many amenities like sauna, steam bath, two pools and several patios with gas fire. We asked for a quiet room (king) which we thought we got as the room was at the far end of the building, furthest away from the 101fwy. The room was very nice, large and well decorated. Two windows with blinds. However, there was a fairly busy road that we faced. Since there was lots of construction going on in the neighbourhood, noise levels went up quickly early in the morning with trucks racing through the street. Of course these workers need to do their work so no offense, but I was a bit disappointed that the hotel staff didn't choose a different room for us. We checked at the front desk whether thie noise was always like this. They assured us that the noise caused by a jackhammer early in the morning was not regular and they were going to contact the city about this. No explanation for the other (regular) noise from the street though. All in all this was the only downside staying at this hotel. Otherwise we had a great stay snd hotel amenities and breakfast were great.

Beautiful place for larger groups. Breakfast is included and quite good. The service and staff was super friendly and accommodating. The grounds are lovely and you feel like you're staying at a Tuscan Villa. Rooms are clean and spacious.

Checked in fine, but couldn't get our key to let us in the gate that corresponded with the location of our room. Eventually found another way into the complex and were disappointed since our room did not face the courtyard, as I'd requested, instead out onto a construction site across the street. The internet didn't work, the TV was fractured in the picture quality, the toilet didn't flush easily and we went down to the office! They sent maintenance to fix the TV, tried to get us onto their internet (although it said insecure site), apologized for the room, somehow they'd given away all the interior courtyard rooms, although we never saw anyone in them, and weren't sure what to do with the toilet handle... Anyway - on the plus side - there were 2 luggage racks, a lovely bed and linens, and a very good breakfast which included eggs, potatoes, yogurt, rolls etc. It's a big place, and probably lots of maintain, but is worth it for their proximity to Healdsburg and this beautiful wine area!

This is a review of a one night stay. First, the best things. Breakfast was very good. There were lots of choices, including hot items and they were served in a nice room. Room was clean and bed comfortable. Now the not so good. I had to ask desk clerk where my room was and he said it was in the back of the building. I had to ask how to get to it, and got minimal directions. It is a big building. Then found only one bath cloth for two people. Bathroom was like a remodeled closet. Set up coffee maker then found it was located where there was no electrical outlet. Room did not have sufficient electrical outlets in convenient places. (They should copy the Best Western in Sonora). Bed cover was a thin duvet - worthless. Room was next to a noisy street and soundproofing was non-existent. Room was way overpriced for just a place to sleep for the night.

We were a group of 4 couples who stayed this past weekend and there were some major problems. First, we stayed in the Villas which are supposed to be the nicer rooms...but they need work! We have stayed at this hotel at least once or twice a year over the past 7 years and you can tell the difference. The rooms need to be redone and updated. In our room, the lights were like strobe lights...always flashing. In another couple's room, their tv would not change channels and in another, the lights didn't work in the shower area. Fixtures that have been changed over the last few years do not match...They just haven't maintained the look and feel it did a few years back. On top of this, when checking out my bill was incorrect (which I caught) Since I had cancelled one of my nights (done 3 months ago)...they just decided to increase my Sunday night rate to $550 in order to get the same monetary amount from me...which I was not having. After some explanation, they changed it, BUT it should never have been increased in the first place. Thank goodness I caught it. Also one couple had a higher rate for the same days we stayed. We received multiple reasons for this which were all not true (we booked directly while the other couple booked with corporate..not true....we booked non refundable rooms while they booked refundable...also not true). After some conversation with the manager who refused to change it, my friend said it would give her

Very clean rooms..."Villas" section is a long walk to the parking lot. Odd that they don't have wine glasses in the room...but you can purchase some at the front desk. Great location! Would go again based on the motel's proximity to Dry Creek wineries.

The bed was extremely comfortable; bathroom on the small side, but with a nice glass-doored shower stall. We got the basic king room, which was plenty spacious for us. The usual BW breakfast, but with killer pastries from a local bakery and a espresso drink machine. Ride-share bikes on the premises. Too cold to try the pools or hot tub. Main drawback is traffic noise--it's right next to a 101 off-ramp, and we had to run the fan at night to block out the noise.

Hotel looks nice but rooms have paper thin walls where you hear everything your neighbors do. Room was not equipped with soap, etc. and TV reception was spotty at best. Internet worked well. Hotel is well situated to wine country, Healdsburg, etc. But this is not a comfortable hotel to stay in, just good for point of departure.

1 mi. from downtown Healdsburg, free parking, breakfast included, clean large rooms. When they have a sale you can't beat this place! Try to get a room away from the road which is busy. Surroundings are very nice.

A real value in the beautiful Sonoma town of Healdsburg. For less than half the price of the fancy boutique hotels on the square, you get spacious rooms, two pools, jacuzzis, a sauna and steam room, lovely courtyards, friendly service, and lots of character. We loved the free yoga classes! Buffet breakfast is included in the room and is adequate. As far as the location is concerned, the center of town is a 20-minute walk, a 2-minute ride in a Lyft or Uber, or 5 minutes' ride on bikes available at the hotel as part of the area's bike share system.

The rooms in the Tuscan Villa have jetted tubs and fireplaces. Even though lodging prices have risen substantially since the devastating fires, It's by far still the best value in Sonoma County for wine tasting lodging. Make sure to request a ground floor room near the steam room, as they have private patios and make for a convenient spa-like experience

Arrived on a chily day, no heating. Maintenance man was "clueless", thankfully there was a fireplace in the room that worked but only in 1 hour intervals. Had to keep resetting. No rooms to change to except right by the entrance gate and ice machine. So we stayed for the one night but next morning our toilet stopped up. That was it they had to give us a different room or we were leaving, would have preferred to have left. The new room had no heating either but lucikly the weather started to warm so no real need. Breafast was terrible. No child friendly cereals, only raisin bran, granola or guletin free rice Chex's. Dining chairs were to big making it difficult to move about, lady with her walker really had a difficult time. No variety, same ole food everyday. Only 1 waffle maker which everyone found most appealing since the other food was terrible. No fruit for kids, only 1 day did they put out bananas. I would consider apples and oranges take away snaack food. Wouldn't recommend staying more than 1 night. If you want a good Hot breakfast, go to Flaky Donut shop. They have full serve breakfasts, not just donuts. Very charming and friendly staff.

The location is very convenient to the highway, and a very short drive from Healdsburg center. The rooms were spacious [2 queen beds, plus we requested an additional cot].Staff were welcoming and responsive to various needs. Breakfast, included in room rate, offered a selection of coffee, cereal, eggs, bacon/sausage, waffles, toast, bagels, coffee, fruit, etc. There is a pool and yoga facility, but we did not take advantage of these. Architecture and decor is very Mediterranean, and enjoyable. Multiple fire pits and fireplaces around the grounds. v

The room suited our needs perfectly, as we were in the area with our dog to visit some wineries and basically just needed a place to sleep. The staff was friendly; no hiccups with either booking or checkout. We got a good nights sleep: the area was quiet and the king-sized bed very comfortable. It probably helps that you need to get in your car for a short drive into downtown Healdsburg, as that way there's nothing around the hotel to create noise. We never heard anything from the nearby freeway either, nor is it visible.

I stayed in the back part, the Tuscan part.. Much better than the front part. My room had a little patio and I could walk right out the hot tub from my room only a few feet. There were robes in the room. Free breakfast could have been better. Rubber egg omlets and see thru bacon.. They do need to spice that up a bit. My room was nicely decorated and had a fireplace. Internet was excellent. There are two pools and hot tubs.. Steam and sauna room. There are out door fire pits that are so nice to sit around.

Heating system in my rooms were terrible. Set thermostat at 70 and it did not shut off. room got to 80 and had to turn it off completely to sleep. Moved to another room after 2 days, the heating system here blew out very cold air at thermostat settings up to 81 degrees. Finally it became warm at thermostat setting of 82 degrees. What a frustrating mess. Staff acted naive and shrugged their shoulders.

we had a lovely 3 night stay at the Dry Creek Inn. Location was great, just off the freeway (but very quiet!) and a couple of blocks from downtown Healdsburg. We had a 2nd floor room in the Toscana building which was clean and comfy. Enjoyed the little balcony overlooking the courtyard -- do ask for a courtyard view. Bed was good; enjoyed the gas fireplace. Included breakfast was very nice. We were with friends; one evening had a nice time by the fire with (our own) wine, cheese, and snacks. Hotel staff was very accommodating in bringing out heat lamps. Bathroom was clean; products were nice. Liked the wide vanity with double sinks. Yes, the stall shower is small - that was common in the era this hotel was built. All in all a lovely stay at a fair price; i'd stay here again.

My husband and I stayed one night and the room was large and comfortable with a couch and comfy bed. Would have given five stars, but a few issues were a problem. We arrived at 4:30 on a dark, rainy early evening; the outside lights weren't on yet and the elevator area was dark. We heard loud voices from our second floor room; I think they were service people fixing something near the elevator. We brought a bottle of wine and the only glasses were flimsy, plastic water cups. Glasses would have been nice! Other than that, this is a perfectly fine hotel.

We stayed here for two nights and we were very happy with everything. The rooms were clean and quite spacious, the hotel grounds were well kept. Breakfast was fine, it's not gourmet but that wasn't expected and everything was promptly filled up and clean. Since doors don't close 100% you do hear quite a bit of outside noise, but it's not the hotels fault some people run around like elephants! We would recommend this and come back, thank you!

Very nice large room with hotel located right off the interstate. Smooth check in/out process with breakfast and wine tasting included from J Winery. Only about 1.5 miles from downtown Healdsburg that offers lots of great dining options and quaint shops.

Overall a nice stay. Clean room, quiet, dog friendly. Typical Best Western breakfast, not bad. Cute dog gift bag at check in. Water doesn't get really hot in the shower, which my husband didn't like. A problem with our TV was fixed within 15 minutes. Very comfortable bed. We stayed 3 nights. Would definitely recommend if you are in the area.

Arrived early had to pay $20.00 to check in early. I was a little upset about the fee for early check in. Rooms are average, grounds are beautiful. Breakfast was full of variety fluffy omelets can be topped with salsa, guacamole, and cheese. Fresh fruit salad and make it yourself waffles. I would stay here again.

The location is just off the Dry Creek 101 exit, not quite walking distance to downtown. We travel with our dog. There is a $30 surcharge. The grounds allow for easy access to parking from the first floor. There is a walking path across the street amenable to a nice dog walk. If you have a dog, this is the place to stay in Healdsburg. As an aside, the rooms are well appointed with a small refrigerator and a very comfortable bed. The shower in our room was a nice big walk in; the bathroom itself is average, maybe a little small. There is some traffic noise and the heater can be noisy; turn it off at night. We stay there every time we are in town and will stay there again.

Full breakfast, easy access to freeway and wineries. Ample parking . Staff could use more training regarding check in experience. The room was clean and beds comfortable. 5 minute drive to healdsburg square.

The only staff here working hard are the housekeepers and the breakfast attendants. Check-in is a nightmare, young undertrained staff unwilling to help or care. Location is great and beds are comfortable.

A friend told me to book here as we're staying in wine country... this is the nicest Best Western I've ever seen. The staff was friendly and helpful. The room was impeccable! Absolutely pristine condition! There was a sweet little fire pit in the middle of the complex, perfect for sipping wine and relaxing with friends and family. I very much enjoyed my stay here.

Booked a dog friendly room in the new wing for 2 nights. They insisted on charging the 1st night to the credit card at time of booking which was 3 weeks in advance of our stay, which I thought was odd. When we arrived our room was facing the highway and very noisy. It had just been cleaned and had an awfully strong smell of some sort of perfumed room spray as well. My husband and I called the front desk 3 times to see if a less noisy room might be available in that wing? They offered us the room next door (same noise level) or a room on another hallway which faced another busy road. We decided we could not stay in the room and that the hotel should have told us that they had only very select dog friendly rooms in that wing, so decided to check out. Because it was 20 minutes after the cut off time the hotel insisted on charging us for the 1st night. I explained that some of the delay in leaving was because we were trying to resolve our room issue.When I got the bill at checkout it showed charges for both nights but was assured that we would not be charged for both. It was not possible to speak with the manager and staff just kept saying they could not do anything for us. Several days later I got my visa bill and it showed charges for two nights! After phoning them the 2nd night charges were reversed but the full charge including a $50 pet fee for the 1st night remained. Terrible customer service. In addition the hotel is looking quite worn out, even in what is considered the "new wing". Never again.

My daughter and I checked in very quickly and found our two queen bed room very clean and neat. The beds were super comfortable and we both slept like babies. Breakfast was included in the price and it consists of fruit, pastry, cereal, yogurt, pre cooked omelette, and bacon, plus juice and coffee. The pool and outdoor fire pit area were really nice although we didn't get to use them on this visit. My only two minuses are the wall AC/Heat unit, it was noisy and outdated. Also we found out the walls are thin when the guests in the room next door banged around, were obviously partying and made no effort to be courteous to the adjoining rooms, smoking cigs on the walkway and generally just being loud and annoying. All in all its a nice place and we would stay again and just try to get a quieter room.

This is an expensive area but this hotel was affordable. Good location next to 101 and close to Healdsburg. Good wine tasting options nearby. The room was large with comfortable beds although it could do with a remodel as some of the furniture was quite shabby. Basic bathroom. Coffee maker in room. Very nice pool. Good but not great breakfast with excellent coffee.

We really enjoyed our stay at this hotel and would recommend it to our friends and co-workers. The staff is superior, the coffee amazing, and the comfort and cleanliness of the hotel and the room are terrific. We loved the comfortable beds and the thick towels, and our younger son really liked the shower. :-) We went in the jacuzzi and the swimming pool and enjoyed time sitting by the fire pits. The tasty breakfast was served from 6:00 a.m. - 10:00 a.m. (instead of until 9:00 a.m. like other hotels) and everything fit well for our needs on this trip. We really liked the architecture of the hotel. It's a nice European diversion and we would like to return for another trip to Italy here in the future. Next time, we'll try the suites!

Felt comfortable and safe here. Room was clean and well appointed. Grounds were nice. Breakfast had plenty of choices. Room rates were about average until you add all the taxes. What the hell is an occupancy tax? Does that mean if you don't stay there, they won't charge you tax? The only small discrepancy is the fact that there was only one wash cloth for two people.

This is an excellent hotel to stay in if you are passing through the Wine Country. Easy access to Hwy 101. Staff very good and helpful. Best part: rooms are extremely quiet for being so close to the freeway. The King Size bed is awesome and one of the best we have ever slept in in a hotel. Only noise is people walking by, which is infrequent. Highly recommend.

We were traveling and were spending a lot of time driving through the wine country area with visiting family , we were going to be home that night , but decided we wanted to stay in Healdsburg & relax. I went to the Best Western and asked for 2 rooms , 2 beds , close together and that we had a dog , no problem all was taken care of. Our family enjoyed a meal at Bear Republic and a swim , sauna , hot tub at the Hotel. We all relaxed , had breakfast in the morning and were ready for the ride home.

It was great. But cable reception sucked. There was no cable reception from channels 3-19. So i will cantimue to say nothing until a mim of 2000 characters are used. Otherwise my review doesn not count

Healdsburg is a pricey little town and the Best West Dry Creek Inn is as well. We arrived without a reservation late in the afternoon and ended up in a room costing almost two hundred dollars, including taxes, for the night -- it had a whirlpool bath as an added feature, which we had no interest in. The room was nicely appointed and had a balcony facing a quiet inner courtyard. There was also a gas fireplace in the room on a timer. The Panasonic heating unit didn't work and it was a winter night in Sonoma. We called the front desk and were advised that someone from maintenance would come to fix the problem. We waited forty-five minutes without hide nor hair from maintenance and then left for our dinner reservation. When we got back about ninety minutes later, the heater still wasn't working, so we kept the fireplace going, even though it didn't throw off much heat, and put on a sweatshirt, snuggling deep into the covers. The free breakfast was standard Best Western, although the pastries seemed a notch above normal. The acid test: would I come back? Yes, if my plans called for a stop in Healdsburg, I would definitely consider this property again.

My husband and I live a few towns over and we always choose Dry Creek Inn when we need a little weekend getaway. We had plans to stay here on a Friday that we unexpectedly had to cancel and Jocelyn at the front desk was able to rebook us for the following night with no problem! She helped us at check in too and was so friendly and sweet. Their staff in general is always attentive and helpful. This hotel is a great, affordable option in the heart of wine country. They have multiple hot tubs and fireplaces, along with a sauna and steam room. Breakfast is included in the price of your room and they even offer free yoga classes. Will definitely continue to give them our business and recommend them to everyone we know!

Our room was on the bottom floor next to the jacuzzi so it was nice to get to the room quickly after a dip. Room was nice but shower very small. Big bath tub with jets. The location was good since right off of 101 and 5 minutes to the Healdsburg plaza. Loved walking around downtown.

We have stayed here about 4 times in the last couple years. Great location, property and rooms are nice. We have stayed in both buildings and all the rooms are nice. Breakfast is grab and go type stuff, nothing fancy but there are tons of places in the area that have a nice breakfast. Mini fridge in rooms, beds are nice, kept clean. Will def stay here again.

Love this hotel! Best price for the area and great location to all the wineries. Very helpful staff, clean rooms and comfortable bed. They have a awesome fire places to sit and enjoy a glass of wine or play Botticelli ball. The hot tub and steam room were also a nice touch.

We stayed here while doing some winery visits in the Dry Creek Valley area. This is a well maintained hotel. It has two pools and is close to downtown. The rooms were comfortable and clean. The prices were a little pricey in my mind. It did have a free breakfast which was average for that sort of thing. I would definitely stay here again.

If you stay at this property, definitely opt for a room in the newer Tuscan Villa bldg,as the original bldg attached to the lobby is very "vintage", reminiscent of a motel 6. The Tuscan rooms come equipped with a Jacuzzi tub, fireplace and a private patio (if you're room is on the ground floor). There also is a steam room & hot tub in the courtyard area. Request a groundfloor King suite closest to the steam room to make the most of this amenity. The proximity to wine tasting, vineyards, as well as easy freeway access make this and hotel a good choice when visiting Sonoma county, especially when it can be had for sub one hundred, in non-peak weekends.

Last minute reservation limited options in town but the location and price were good. Place was full, room was clean and adequate but no ESPN on TV, even though listed. Staff gave good recommendation for dinner (Willi's Seafood). Free breakfast was limited but sufficient.

This Inn is decent and fairly priced in an otherwise pricey area. The room was nice and clean, however the walls seemed pretty thin. The shower was old and difficult to use but was hot. The coffee maker and fridge were a joke. I was satisfied with my overall expression, just don't expect anything spectacular.

We have stayed at this best western many times, but this particular time was the most disappointing. We had no hot water for showers and the sink wouldn't drain, so we called the front desk, they sent someone and he was not able to fix either. He would come the next day after we checked out he said to fix the issues. Also, there was so much mold and mildew in the shower I smelled it all night and did not sleep well at all. We reported all of this to the front desk the next morning upon checkout.

The Best Western Dry Creek is ideally located for exploring both the wine country and the Healdsburg Downtown Plaza. So for location, it can't be beat. However, it's more of a roadside motel than a deluxe resort. Our first night there, the check-in was pleasant and friendly. Our room, though, was located right at the top of the stairs, so there was the noise of the stairs. Also, there were a lot of construction guys. That's something that can't be controlled, but it does make for a noisy experience. And the hotel itself was noisier than some. The walls seem thinner, you could hear between rooms. So noise is a real factor. And some of the small details were disappointing. The towels were thinner then you might expect, and on our second day there was one less bath towel. The toilet seat was plastic and shifted uncomfortably. The checkout was definitely less professional and friendly than the check-in. So it's very much dependent on the person that you get. When we visit next time, we will probably explore the two Holiday Inns in Windsor. It's just down the road, and easy enough to get to the Healdsburg plaza.

My bf and decided to take a last minute spontaneous trip to Healdsburg and I made reservations at Best Western in their new Tuscan Villa building for one night.... I sadly woke up with a high fever, body ache and sore throat. I haven't even been able to get out of bed. They have a 72 hour cancellation policy, but I was HOPING that they would make an exception for unexpected/unplanned health emergency. I called and spoke with the manager Eric Neztsosie (sp?) and explained my situation to him. He was very cold and basically recited their 72 hr/no cancellation rule to me. He wouldn't even give me a credit to use another time! I am shocked at the insensitive, heartless and lack of compassion attitude he had. I really expected better customer service, more professionalism and compassion from a reputable hotel like Best Western! But looks like all they want and care about is money. I'm so heartbroken. It's bad enough that I'm lying here with the flu, and staring at my packed bags but I've also lost $200 on top of that. :(( PS. I just checked their website and they STILL have lots of rooms available for tonight....

This hotel has a beautiful tuscany-themed property and the hotel rooms are fairly prices for the standard amenities offered. I'd recommend this hotel to anyone who likes to stay on a nice property but isn't expecting any frills in the rooms.

This hotel has everything needed for a comfortable stay with ambiance, comfort and relaxation (some rooms have fireplace/jetted tubs) beds are very comfortable. The breakfast is good (awkward set-up/needs revising), needs another toaster and more space for more than 2 people to toast at the same time) in fact, space/waiting always seems to be an issue in the breakfast room (I've stayed at this hotel many times). The rooms need microwaves, even if that means re-wiring. Particularly taking into consideration paying nearly $200 a night. Pets are allowed, Two pools, hot tubs, wish one pool area would be designated for families with kids, and the other with the hot tub just for adults, hotel has a gym and outdoor firepits, and party/convention room is located at the end of hotel which is best for other guests.

Nice staff. Clean, nice room. We would definitely stay here again. Good location for visiting many of the local wineries. We only stayed one night but plan to return during warmer season and stay longer. This area is beautiful.

We have stayed here before without issue. Generally the Dry Creek Inn is a good value as most of the other places to stay in Healdsburg can be expensive. This time we ended up in rooms that backed onto Grove St. We found those rooms very noisy. Don't get stuck in one of those rooms. Rooms are pretty basic but can be large. Location is great as it is right by 101 and East Dry Creek Rd. So easy to get around to the various wineries. Buffet breakfast is included but don't expect a whole lot. It is your standard make your own waffle, pre-made eggs disks, bacon, and pastries. If you tire of the hotel breakfast (we did) Adel's is right across the parking lot.

Got a nice upgraded room with jacuzzi tub for one night. Was so nice we decided to extend our stay for another night to tour Santa Rosa area. Room has a gas fireplace with timer, flat screen TV and a balcony patio with chairs and table. Very nice comfy big bed that included some very plush pillows. Jacuzzi tub was big enough for two but the air jets did not function properly. No hair dryer for the wife but we managed without. No microwave in room but nice small fridge. Very clean. Will stay again when in this area on our next trip.

We were very impressed by how this property was well maintained. The grounds were meticulously maintained and the room we stayed in was clean and most of all it had a good size bathroom with plenty of towels. We have stayed here before over the years and the complimentary breakfast that was offered to the guests this time was the best. The bacon, eggs and coffee was extraordinarily superb!!!! The only issue was that our room #129 was located near the street so it wasbit noisy but other than that EXCELLENT!!!! We will be back, and thank you to your staff

I stayed here two years ago at the same time, and pointed out some deficiencies in the double queen rooms - ie mold in the bathroom,peeling paper, the generally grubby carpets, lack of adequate lighting, and the unmarked dog area - we were just supposed to guess where to let them do their business? All the same problems exist today except for the mold problem, and I think you should have done a hell of a lot better in 2 years toward making this place superb. It is one of the few local places of reasonable price. instead you rested on your laurels or improved something else instead of what you said you were going to do. IE there were still no markings for the dog area yet i counted a dozen dogs while i was there . No doggie bags- nothing. Also your practice of charging extra to your members for an early check in - just sucks - especially if the room is available- all you are doing is ripping people off. -Nobody had to go out of their way even $4 worth to make the room ready early. Finally when we asked for a quiet first floor room we got the one right in front of the soda machines- the noisiest and darkest place ever. you should pay us to stay there. The carpet was absolutely filthy. It's too bad you were full or we would have gone to another room. Luckily there are other options at reasonable prices nearby which we found since i don't plan on visiting this place again until after I have inspected it. If all those things are fixed up - this would be a very nice lace to stay.

Stayed here while touring Vineyards in Sonoma Valley. Nice central location for a great wine experience. The staff, pools and breakfast were excellent. We had a first floor room that was a bit noisy as cars were parking right outside our door and people were walking by our room at all hours. We did like the convenience of the first floor so would opt for that again. Our friends on the third floor had a much quieter experience but had to walk further. They do have an elevator. Nice comfortable beds, set a bit high for us short people.

This is one of the nicer Best Westerns in the Area. It older style is appealing. It has a great restaurant next door, you can walk to, The rooms are good size, the bed was comfortable , lots of pillows of different softness, clean. I have stayed there befoer and will most likely stay there again.

Stayed here several times for business and pleasure. Great location and love the pool area. Close to great restaurants and winery's. If you don't feel like going to a restaurant check out Big Johns Market across the street for some awesome take out! Coppola Winery is just down the road. Lots of movie memorabilia and great wine.

This is a very busy hotel filled with workers repairing all the damage caused by the wild fires. It is also a very noisy hotel. You will be woken at 0600 like it or not. The walls are thin and it has external walkways that are noisy. The fridge in our room was very wheezy which we fixed by unplugging it, the clock radio had an intermittent buzzing sound. The beds are comfortable the pillows are lumpy. The rooms are in need of an update/reno. There is a decent restaurant adjacent to the hotel. This is a $40 hotel masquerading as a $150 hotel.

Nice facilities, staff were welcoming. Price is too high, had some issues with loud neighbor rooms and drifters in the parking area. Management staff was ineffective at quieting the rooms and moving the drifters off the property. Made my wife feel unsafe.

Came up after the Santa Rosa/Sonoma fires and was apprehensive at first, but wanted to visit Healdsburg for a spa day at Hotel Healdsburg. We wanted a less expensive, but clean and comfortable hotel, and BW was it! Surprised to see it so full - lots of construction going on in the surrounding area, so maybe that's why. No noise at all keeping us up. Rooms are spacious, clean and had PLENTY OF PILLOWS (a must)! Towels were sparse, but a phone call solved that. Complementary breakfast was substantial, organized and with friendly staff! The main pool and Jacuzzi were closed, most likely due to off season? No one said anything when we checked in though.... Will come back - thanks BWH!!

We thought our room was great. Clean, quiet, comfortable king bed, large room with a sofa, and the property had nice amenities. We didn't swim in either pool or go in the hot tub, but loved the option and the court yard they offered. The sauna didn't seem to warm up, but the steam room was wonderful. This Best Western-- Dry Creek Inn was the perfect option for us traveling with a dog. More than enough space, friendly staff, and a little dog area. We will keep this property in mind for next future trips.

Good hotel, very pricey for a Best Western. Not a lot of hotel options in Healdsburg so they own the market. Service was very friendly, great location for wine country fun, we walked to the Plaza easily and it's very safe. In room coffee is terrific so pass on that. Comfy beds and clean room.

We found this hotel to surpass our expectations. A lovely hotel/resort. Many amenities - a good breakfast buffet, internet, free laundry. Super friendly staff! Very accommodating! A few mechanical problems with the laundry room and the room refrigerator.

This hotel is great! Breakfast was delicious, heated pool and hot tub fun, room was clean, staff were polite and helpful. I really loved the free, restorative yoga. My husband and I did the morning class twice with Katina and I highly recommend it! The last night was loud - someone above us seemed to pace very loud all night but aside from that - the hotel was wonderful.

We were intentionally locked in the pool area by an employee at closing, which we were told had happened two or three times before. Two of us hurt ourselves climbing the wall to get out. Manager never followed up.

In area to address final move out of our home in Santa Rosa, CA. Great difficulty finding accomodations due to the recent devastating wildfires in Sonoma County. However, did locate room at BW Healdsburg. Upon arrival check-in was fast and professional. Room was Toscana Bldg (located in rear of property), which has two floors (there is an elevator). The front building of property has three floors, and I assume an elevator as well. Room was large, clean, and everything worked. Bed was King, and comfortable. All amenities in room worked as advertised and we slept well. Room has small refrigerator but no microwave (if that's a necessity for you, as it is for us) but due to the circumstances we did without as rooms were few an far between in Sonoma County due to the disasters. Breakfast was included with room stay, and was downstairs in Toscana Bldg 6am-10am. Large seating area and large selection for about any taste...eggs, bacon, toast, waffle maker, muffins, cereals, yogurts, fruit, bagels, coffee, juices, etc. Probably the best motel breakfast area and food I have had anywhere, and staff kept it clean and stocked till closing. Check out was fast and professional. We had two downsides during our visit. First, we drink a lot of coffee and ran out of the in-room coffee packets on second night. Called front desk and was told "would have some sent to the room". Never came. I walked down to office an hour later and was told "we only have one coffee packet available". No explanation as to when more could be availabe, no sorry, no concern. As there is coffee in lobby 24/7, I attempted to get some coffee in the lobby but all coffee containers were empty...desk clerk said would "have to have someone from staff come and make some coffee"..I waited 15 mins and nothing happened, so I left without anything. Poor customer service and non-professional attitude/concern. The first night we arrived we decided to eat at the adjacent restaurant, Adels at about 8pm. Wife ordered a sandwich and a small side container of mayonnaise. Waitress brought the mayo but it was warm, and yellow. This is usually a first sign of a mayo spoiling. We advised waitress who stated "well, they get it out when we open in the morning, and they leave it out all day". Could not believe what we were hearing..mayo is a product that needs to be constantly refrigerated or will spoil quickly, and should only be unrefrigerated as it is being used for food preparation. This is an unhealthy, poor food handling problem that is a disaster waiting to happen. Made us leery of ever eating at this place again...was unbelievable to us. Overall, the BW Healdsburg was a good stay.

We stayed at this Best Western while touring Sonoma. We arrived at the hotel an hour early for check-in. (It's often hard to get the timing exact while traveling!) The woman behind the desk was unfriendly and appeared unhappy to see us. We were put in a room right off the parking lot which had a truck mounted carpet cleaning system running. After an hour, we had to leave our room to get away from the noise. That evening we had someone above us running and jumping for over an hour and a half...and someone trying to enter our room. We repeatedly shouted through the door that the room was occupied, but they did not leave. We called the front desk and they sent a maintenance man! We would have thought they would send someone from security! We mentioned the running and jumping upstairs and he said he would look into it. The next morning we were awakened at 6:30 with more running and jumping. We switched rooms that afternoon. Everything about this hotel was very average. I am sure there are nicer, friendlier places to stay in this area.

Stayed here, way overpriced. Was out for the fire restoration. They messed up and cancelled my reservation after 2 nights, then put all my stuff in the lobby. Really? Good room, but wouldn't stay here for the price they charge.

Overall staff did great. Internet, cable and phone were done for part of the time but this was due to the fires. Staff level was minimal but that again was due to fires. Those staff who were there were sometimes putting in double shifts. Our room was cleaned on third with new sheets, towels without us requesting it and I had $2500 in cash on the nightstand-still there when I returned!

After being evacuated from the Healdsburg area, due to fires all around us, we stayed here three nights. Staff was SUPER friendly, kind, and considerate. Our maid was A+++++ and even with so much stress of a disaster, did an incredible job with a smile each day. Ask if we needed anything more!!! Management took our situation seriously and worked with us to stay one day at a time. It was a welcome place to call home during a horrible time. Close access to 101, so felt safe if we had to leave at any time. Breakfast room is quite large, and there is something for everyone. We had yogurt and fresh fruit each day, and their coffee was even good. Court yard has beautiful roses and landscaped nicely.

There really aren't many words when you arrive the night of the devastating fires that have destroyed so many homes and businesses in the surrounding areas. However, it must be noted that the staff, namely the wonderful Jocelyn were calm, informative and professional in the face of the horror that has impacted to the area. Being short-staffed: facing the challenges due to what was/is going on you are running the show, very well. Yes, the room might be a little dated, no maid service some days, noise from neighbouring rooms due to thin walls; but super-comfy beds and clean common areas, very pleasant surroundings and a great location - which in different circumstances - there would have been so much more to explore... If I could I would send rain from England. Stay safe, Dry Creek Inn - all who work and are staying there. God bless California - it is - and always will be the best place in the World.

My husband and I arrived at the Dry Creek Inn after a long day on a motorcycle. We had started out in cool coastal fog in Oregon and ended up hot and tired in Healdsburg, CA. When we walked into the lobby of the inn, we were greeted by Jocelyn. She was able to give us the type of room in the location we requested. Jocelyn was knowledgeable, friendly, and helpful. She gave us names of several local restaurants and told us how far away they were (we were walking since I didn't want to get back on the motorcycle right away). She also told us about Williamson Wines' tasting room and the tasting we had there was a real treat. I would recommend the Dry Creek Inn when you need a place to stay in the Healdsburg area. And I want to thank management for having people like Jocelyn (I would give her 5 stars, if I could) in their employ.

We booked a room with a courtyard view but had to be moved three times to get what we paid for. Although checkin staff were helpful it was disappointing that we were initially allocated two rooms with our window and balcony overlooking a tower that housed the hot tub, corporate office and hot tub toilets. Breakfast was OK but not brilliant. Rate was expensive for the dated rooms - they need a refurb and new carpets at least.

Great location. The check-in staff was friendly and provided good winery information. The breakfast was good. The room was clean but the hotel needs some renovations. Whats the deal with the bathroom light that you can't turn off during the day.

Staff was knowledgeable about great vineyards to visit. Close to downtown area, and nightlife close by. Breakfast is "Best Western" standard. Coffee at this location is so so. Pool could be kept cleaner, but it is outside in a windy area.

We stayed for 4 nights and wanted a quiet room . We were recommended an upgrade to a room in the second block as it was an upstairs room. This block looks out over a courtyard although our room was dark as the view was obscured by trees. There was an evening drinks hour daily which was welcome. Breakfast was good, as was the pool area which is away from the buildings . The hot tubs are in the courtyard. The hotel was easy to find from the interstate and not far from the town centre. Our only disappointment during the stay was the lack of information and knowledge from the receptionists. Without exception none of them could provide any information or recommendations about Healdsburg. We later found out from Savor Healdsburg that there is a purpose built walkway located near the hotel into the town centre which as we wanted to wine taste was very useful. Despite asking about transport options the receptionists didn't seem to know about it which was surprising, .

I was pleasantly surprised that a Best Western could be so nice and it's a great value. I am used to staying at a 4 star hotel. The rooms and grounds were very nice. About 1 1/2 miles from the downtown square and restaurants. It's right next to the freeway but if you're at wineries and downtown then it's not an issue.

Charming Tuscan style motel. Reasonably priced and convenient location north of Sonoma and Napa wine country. Carpet in the room is very old, our TV did not work at first, a maintenance person came very soon and fixed it. One of the window shutter did not close well. Bath drain was slow. Bed was very comfortable. Breakfast had good selection, nothing fancy.

This hotel is a budget hotel for the area it's in and is superior in it's class. The room amenities were above what would normally be expected at that price. The room had a fireplace, air conditioner, comfortable chair, desk, chest, comfortable bed, tv, small closet, refrigerator and plenty of electrical outlets. The bathroom had a 5 piece bath with separate shower/ toilet area, double sink and jetted tub and was well laid out. The outside landscaping and amenities were well done and enjoyable.

Check in always is painless. With a slight exception on one visit in which the difference between the Groupon price and the actual price took some additions phone calls to straighten out. Rooms have been very clean and functional. Location is a bit from central Healdsburg, but only if you don't have a vehicle (three minutes' drive). Complimentary breakfast is extensive, hot plain American Style fairer such as waffles, cereal, bacon, sausages, eggs, fruit, bagels, muffins, toast freshly made coffee, unlimited milk and juices. Pools are nicely maintained and water temperature usually is appropriate for air temperature. Spa is large for several persons, also well-maintained. Good value. Will return for fourth or so stay in future!

We enjoyed another great stay at the Healdsburg Best Western Dry Creek. Check-in staff were helpful and friendly. Our room (in the Villa Toscana building) was comfortable with all required amenities. Sitting on the porch or in the courtyard was great. On Friday night the hotel sponsored an in-house wine tasting event that was very popular with guests. The location is within walking distance of downtown and is close to a local grocery store (Big John's Market) that makes pizza and sandwiches and has a hot buffet as well. A friendly casual hotel with nice staff. Well recommended.

This hotel had beautiful scenery. Two pools one heated one not. Handicap accessible. Staff very friendly and accommodating. Adel's restaurant is a short walk from the hotel. They have a great conference hall. They offer wine tasting. Overall best hotel for family get togethers or just a romantic getaway.