Best Western Hotel Hannover-City,  Hannovre

3.0/5  - based on 80 guest reviews.
Nikolaistrasse 12, 30159, Hannover, Germany - See map
+49 511 6557270 +49 511 65572777

Destination

Dates

Your room

> Room 1

1 adult

 

Hotel advantages

  • Cocktail lounge
    Cocktail lounge
TripAdvisor Traveler Rating
based on 80 traveler reviews
See more comments >>
Photo gallery :
Hannover is host to numerous trade fairs like the Didacta, CEBIT or Hannover Messe. Due to its excellent location the Best Western Hotel Hannover-City is the ideal destination for business travelers and visitors. The 54 single and double rooms are comfortably furnished with shower and private bathroom, desk, safe, telephone, satellite television and radio. Orientated to the west, all rooms at the Best Western Hotel Hannover-City are as bright and friendly as our service. After a peaceful night, enjoy a full breakfast in the spacious food court.

See rates and availability

 
Room 1

Guest reviews


in partnership withtrip advisor img
based on 80 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
10
Verygood
 
24
Medium
 
19
Poor
 
16
Horrible
 
11
Business Business 45
Couples Couples 16
Family Family 10
Friends getaway Friends getaway 4
Solo travel Solo travel 3
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Best Western Hotel Hannover-City,Hannovre
  • 1
    « Be very careful with this hotel and the Booking.com website! »

    I booked a reservation on Booking.com for the Best Western Hotel Hannover-City, Germany. I called the hotel directly to cancel the reservation due to a change of travel plans and they (the hotel) charged me for the hole stay, including the breakfast! I would understand if they charge a one night cancellation fee, but no, they took the hole amount! I have been scammed out of $440!

    1
    « could be better »

    Stay over for a week as part of Hannover Messe. The room price is incredible expensive for the quality of the hotel. The distance of the hotel to the Hannover Central Station is a short 13mins walk. While the room is generally clean, the service level is very poor. The TV and clock are not working. Even after the 1st night service, they never bother to check at all. They will replenish the bottle water in the room but never bother to make up the bed and wash the glass that I used previously. Can't understand why paid for the service but didn't get anything. The internet is extremely slow. Reminded me of the old modem days. Hardly useable in today standard and quite a contrast when u are visiting the future Industry 4.0 show that the city is hosting. There is a pub cum diner across the street and if you are a light sleeper, this is very noisy if u get the room facing the road.

    5
    « Almost great »

    This hotel was great value for money. Professional and polite staff, very clean, great breakfast options and not far from city centre. Room was spacious, beds quite good, but bigger blankets should be advised. Was a bit cold when we arrived, but after turning on the heating all was great. Bathroom was very big and quite clean. Hotel surroinding is a bit dull, but safe and clean as well. Recommended for short stay.

    4
    « Good for business trips »

    The hotel is clean and warm, however the wifi isn't the best. There has to be some improvement on the wifi. The service is good and the food is okay. Nothing special. Good for business trips. Overall worth the money.

    4
    « Professional hotel »

    we were at this hotel in March 2018 for 1 night. I think staffs in this hotel are professional and very helpful. the rooms was clean and bathroom and toilet was great. room has a electronic kettle and some tea bag and also welcome drink.

    5
    « Very good hotel »

    Stayed for 3 nights in December 2017. Very helpful staff. Very clean rooms, very clean bathroom. Kettle in the room, every day supply with tea bag, coffee bag. Big room (we have a triple room). Good signal wi-fi. The only minus was very cold in the room and take a long time for the room to warm up from radiator.

    1
    « Worst Best Western I?ve ever stayed at »

    I travel for a living and usually stay at Best Western Hotels. I can't remember ever writing a bad review for a Best Western but this place is so bad that I feel a need to warn others. Beyond the dirt (I used a bath towel to clean out the filthy soap dish), it is just very poorly maintained. There were many things like the derailed curtain, the missing Kleenex, the malfunctioning TV, leaky toilet, dirty ironing board perfectly positioned with the iron on the floor as a greeting when entering the room. Each on it's own wouldn't be much of a bother but the many, many little things added up to a very poor impression of this hotel. I would advise anyone staying in Hannover to look elsewhere.

    5
    « employee »

    kind crew specially mr. majid saber who helped us during stay in hotel . very polite behavior .sympathy with our problems and trying to find solution for our request and problems although it was not his duty.

    2
    « Widely overpriced - poor service »

    Stayed here for the one and only night. No internet, no A.C. in a hot room. Room towards a very busy and loud street. The room half ready made. And all this for the price of a 4+ star hotel in a city like Hamburg. Say no more ... Stay away from this hotel....

    2
    « Travelling around Europe »

    Well located, but there was no air conditioning and the room was very hot and noisy from the street. Although car parking was directly outside on the street which we were aware of, the nightlife from a nearby nightclub was both noisy and rowdy causing some concern.

  • 2
    « Poor hotel, very hot, »

    Arrived late in a room with closed windows, no airco. Room was 30 degrees. TV only has 2 channels. Internet does not work unless you never had 4G or broadband. Empty fridge and then a price above 100€ excl breakfast.... Well, to end with a positive note.... the bed is OK.

    3
    « Good location, nice staff »

    The hotel is located within walking distance of the the main center of Hannover. Parking is on street, free if you Park on the hotel side, parking meter on the other. A number of nightclubs are close by and these have outdoor terraces from late May to end of July, so be aware it could get noisy at night. Rest of the year it's a quiet place. Hotel is basically clean. Room size is good, curtains are old but the rooms are comfortable. WiFi is good but uses token vouchers that last maximum 3 days. The breakfast is very good, but doesn't vary at all. Good value though. The hotel staff are very helpful and pleasant. There are much better hotels in Hannover, but for a short business stay this hotel is a good no frills basic bed and breakfast. Depending on the season can be overpriced and not such good value, check the rate and compare.

    3
    « Average »

    I stayed here for 5 nights and must say that this is just an average city hotel. The rooms are big enough for this type of hotel but the walls are thin as paper. I could here quite a lot from the other rooms. The check in staff was very friendly and I lied the fact that there was always coffee and tea provided in the lobby...very nice gesture. I would def stay here again for another business trip.

    3
    « Ok ok hotel »

    Hotel rooms are spacious but needs to be soundproof. you can easily get disturbed by noise. it is 10 minutes walk able distance from main train station. hotel staff is very kind. internet speed is ok.

    3
    « Clean but... »

    We stayed here for a week, and were very disappointed with the lack of Air Conditioning. Something we just assumed would be available in the 21st century. Otherwise the hotel was clean, and the room was spacious. The price was average, but it is in busy part of town. There are bars rocking all night across the street.

    4
    « You get what you pay for. »

    We stayed at this Hotel for two nights. Found it did what it said on the tin. Room was clean and tidy. With the window open it was fairly noisy very late at night, but we just closed the window. Staff were very friendly and helpful. Breakfast was good. Location was perfect for us as we like to walk, so the 5 to 10 Minute walk to the Center was not a Problem at all. We will happily stay here again.

    2
    « Avoid if traveling with children! »

    This is a nice hotel and the rooms were clean and comfortable. Unfortunately it is located directly across from a lively night club, the Bar r cuda. There is no air conditioning so you have to leave a window open. The noise from the club is so loud well after 2am. The neon lights finally cut out around 2:30. But because this is a night club scene, there was lots of street noise-cars revving their engines, occasionally honking, people talking loudly and yelling. And around 4am there was a couple loudly enjoying each other's company. Let's just say they needed a room. I get it-none of this was the hotel's fault, but you should know what you're getting. If you're in to the club scene, this is your hotel! If you want a good night's rest, then you should stay somewhere else.

    3
    « Good budget hotel »

    It is very close to Hauptbanhof (central station). Even if you wish you can just go by walk. At any time you can check in. The reception speaks English as well. Nice breakfast within your budget. Juice they serve free.

    4
    « Day 1 on European road trip »

    I was riding my bikje and my sons were driving from UK to Warsaw. Hannover was the first night stop over from the Hook of Holland. The staff were friendly and very helpful on arrival - especially with parking. Got some good recommendations on places to visit and eat / drink. Breakfast was good value and set us up for the day. A bit stingy limiting the free wifi to one device per room, but good apart from that.

    4
    « Great location, friendly staff »

    Great location, friendly staff. We didn't pre book the breakfast, but the breakfast was definitely worth the 9 Euro. The rooms are light in colors. The carpet in our room had some big stains, and the shower kept changing from hot to cold to hot again. Overall, I would stay here again when I needed to go to Hannover area.

  • 4
    « Nice Hotel with Good Breakfast »

    Essa tem sido a segunda vez em que ficamos em um Hotel Best Western e cada dia estamos mais e mais felizes com nossa experiencia neste hotel. Não é nada chique nem luxuoso mas tudo sempre está em boas condições, limpo, bom atendimento e um ótimo café da manhã. Eles te garantem algo e mantém o seu padrão, e é sempre bom saber que você irá receber o que estava esperando. Até hoje eu e meu marido estamos satisfeitos. This has been the second time we have used Best Western and each day we are more and more pleased with our experience. It isn't anything fancy or luxurious but everything is always very well kept, in good conditions, clean, nice staff and a very good breakfast. They promise you something and they deliver it, and it is always nice to know what to expect. So far me and my husband are both pleased.

    2
    « Room like a hostel, weird cleener »

    I called the hotel to ask whether they have a free room for same night, since my stay was not planned before. The receptionist although confirmed, but asked for my credit card number, if I wanted to make a reservation. Strange man. While receiving my room keys I was asked to pay directly, so I was wondering if look like someone who may not be able to pay, although I asked for my company's name on receipt. The room was very bad: definitely comparable to hostel- the window was defective and walls were dirty. In addition, next morning from 8:00 a room cleener tried to open my door and after understanding that its closed he started to khock it long and loud. Water and coffee available on reception- were adding even more to typical hostel atmosphere.

    2
    « A bit dirty rooms »

    Stayed at this hotel about five times. Quite good location, fast check in, check out, big rooms, good rates. And that's it. Breakfast is poor. Rooms are dirty. Wifi didn't work because of problems with cable as receptionist said. He didn't allow to extend check out for two hours for at least of one of two rooms we stayed it, saying that they are "fully booked", which wasn't true: it's easy to check online. We won't stay at this hotel during our next trips to Hannover.

    2
    « Not in a particularly nice area »

    Spent five nights here while travelling round Germany. When it said Hanover City I assumed it would be "in the city" it was a twenty minute walk away. It also said safe deposit box.....wrong. Wifi did not work in the room either. The room was just so hot as to be unbearable, I had to ask for a fan, we couldn't have the window open at night as the hotel is opposite a night club. When I woke up after the first night I was covered in a rash had to go to the pharmacy for antihistamine tablets. Housekeeping woke up up at 8.30 to clean the room so we had to remember to put the do not disturb sign on the door at night, when they did clean the room it wasn't properly cleaned just the bed made and bin emptied. No I wouldn't say in this hotel again

    4
    « Recommended »

    I stayed for 2 nights. The room is clean and reception is friendly. Lots of bars and resturants nearby. There is a supermarket about 10mins walk away. Would stay here again when i come visit. Breakfast was good.

    2
    « Couldn't better »

    The location is good the rooms are good too and so the front office The housekeeping are not doing job well... I found dirt papers in the room from previous guests and was still there for another 2 nights! They don't change the linen as it should specially when staying for a long stay Internet very bad complained but no action !

    5
    « great hotel! »

    This is a very nice and clean hotel, the people were very friendly, it is located very close to the city center, pretty much everything within walking distance, all in all a great value for the money paid!

    2
    « Poor hotel »

    This hotel consists of disadvantages. No hot water on 4th floor in the morning. No internet connection in the evening. Almost broken door lock. Safe was with dead batteries and did not work. Staff listened to my comments but did not do anything. Very poor breakfast. Streets around in the morning were nasty. Never ever recommend this hotel to anyone. Good thing - furniture was OK.

 

Getting to the hotel ...

All directions
·From: Hannover Airport. Head west on Flughafenstrasse for 3. 7 kilometers, continue onto B522 for 2. 4 kilometers, continue onto Vahrenwalder Street for 4. 6 kilometers. Then, Vahrenwalder Street turns slightly left and becomes Hamburger Allee for 450 meters, turn right onto Celler Street for 450 meters, then turn right onto Nikolaistrasse where you will find the Best Western Hotel Hannover-City. ·From: North. Take Exit 3, Hannover-Nord to merge onto B522 toward Langenhagen for 3. 2 kilometers, continue onto Vahrenwalder Street for 4. 6 kilometers, Vahrenwalder Street turns slightly left and becomes Hamburger Allee for 450 meters, turn right onto Celler Street for 450 meters. Then, turn rig...

see more