Best Western Bucovina-Club De Munte,  Gura Humorului

3.5/5  - based on 171 guest reviews.
4, Bucovina Avenue, 725300, Gura Humorului, Romania - See map
+40 230 207000 +40 23 0232115



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> Room 1

1 adult


Hotel advantages

  • Cocktail lounge
    Cocktail lounge
  • Safe deposit box
    Safe deposit box
  • Sauna
  • Spa
  • Onsite laundry
    Onsite laundry
  • Tennis court
    Tennis court
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TripAdvisor Traveler Rating
based on 171 traveler reviews
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Located in the center of Gura Humorului, Best Western Bucovina Hotel is the ideal starting point when visiting the famous monasteries of Bucovina or other attractions of the area. Oimul Ski Slope, Arini Park, with its indoor and outdoor pools, sports courts, archery, paintball and bike rentals, Aventura Park, are all located within a ten minutes walking distance. All 130 rooms have been tastefully decorated and they are up to the international comfort standards (keycard locks, free wireless internet access, mini bars, LCD television sets, cable TV). Hotel's free parking lot has a capacity of 60 parking spaces and it is under constant video surveillance. The Spa center offers fitness area, sauna, hammam and jacuzzi. Different types of relaxation massages can be offered upon request. The refined atmosphere of the two restaurants invites you with memorable flavours of the traditional cuisine and plenty of international vegetarian dishes. Lobby Bar is the place to savour fine beverages, cocktails and coffee. For business events, the 5 conference rooms of the hotel have a full capacity of 500 participants. They provide overhead projectors with display screens, sound systems, flipcharts and office supplies. Discover the hospitality of Best Western Bucovina Hotel at international standards. Enjoy your stay.

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Room 1

Guest reviews

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based on 171 guest reviews
Business Business 14
Couples Couples 66
Family Family 26
Friends getaway Friends getaway 48
Solo travel Solo travel 8
Sleep Quality
Best Western Bucovina-Club De Munte,Gura Humorului
  • 4
    « Good hotel to start a tour of the monasteries in Bucovina »

    A great starting place for all the monasteries in Bucovina. In winter it seems a bit like Austria, but is Romania and has a lot to offer. Do absolutely visit Voronet. And try to have a chat with the nuns they are very fluent in English and French and will tell you all about the monastery

    « The only good thing is the food »

    Hello? I paticipated in October 2016 to a business conference for 3 days. The hotel has a good restaurant with good food. The service was ok but there was a turkish(sorry if i am wrong) waiter who really had some problems with the soap and/or the water. The hotel has 2 elevators but one of them worked only half the time because it was broken. The rooms are equipped with old furniture. The bed has a string mattress and when my wife jumped in the bed i jumped out :) It was so funny?the first time. The bath is large but old. The shower had a plastic curtain. The wc had also a plastic reservoir. This features are more likely to be found in a 2 star motel not in a 4 star hotel. The room was clean. The staff is ok. The services are ok. Nothing special. I would gladly say that this is a good 2 star hotel. At most.

    « Maybe the best in town »

    We stayed here for one night on our tour of Romania as its near the beautiful painted monasteries. Its a large hotel of 7 floors with only two very small lifts so going up or down with cases at peak times is a nightmare. Hotel itself is a bit 'brown' and would not be my first choice. Our room on the fifth floor faced the rear of the property so was quiet and night and in the morning. It was quite small and felt very cramped. There was an odd pillar in the room that took up space and did little for the ascetics, Room was dark although the lighting did improve the longer the lights were on, one light flashed for some time before going off. Bed was OK, room had TV and aircon. Bathroom was more modern but again quite small. Hotel gets lots of passing trade and tour groups so please dont expect much. We had dinner noisy buffet and breakfast here and food was quite poor. Hotel has a reasonable priced bar which is OK, there is a supermarket about five minutes away (turn left outside the front entrance) and afew bars/restaurants close by. All the staff we encountered were well trained and happy to serve their guests. Hotel itself is fine for one night but no more.

    « Not one I would recommend »

    4 Star this hotel is not! It is situated on a very noisy roundabout with loud traffic noises. There was no air con.The electric fittings in my room were quite frightening. One bedside lamp was not working and the other one had two wires joined together with a piece of tape. The bathroom needed attention too. There was a wooden floor in there, including the shower which became very wet and slippery. the water did not drain away properly so I was standing in a little pool of water. The toilet roll holder was hanging off the wall. The sheet on the bed did not fit - it was too small - and the pillows were like rocks. I could not plug in my camera or my tablet - one electrical outlet was behind a heavy pice of furniture and the other one was where the bedside lamps were, so I did not dare to use that. I took my phone down to reception where Larissa very kindly plugged it for me overnight. The lifts did not work if more than 4 people, or sometimes even 3, got in. When we arrived there were 7 coaches outside. Scary! We did manage to find something to eat on the buffet with is open till 10 pm to accommodate the hordes of guests. Trying to have breakfast in the morning tried my patience. They ran out of cups for coffee, there were people milling around. The staff struggled to cope and there did not seem to be enough room for everyone to sit down. The hotel needs renovation. The lamps was working that night but the cable on the other one was still wrapped with tape. The staff do a very good job considering what they have to deal with.

    « Awful, awful, awful! »

    Let's start with the's handy for the painted churches. Now let's list the negatives.... It's a reasonably large hotel of 7 or 8 floors with 2 microscopic lifts. Checking out was a nightmare as there were several large groups needing access to the lifts at the same time. Most people had to carry their cases down several flights of stairs otherwise it would have taken hours. None of the rooms have air conditioning and in a location where the daily temperature was 34 degrees and 20+ at night that is no joke. We were advised to leave the windows open instead! We endured a full night of barking dogs and car alarms which meant we had no sleep. For the second night we got a SMALL fan from reception which improved things slightly. The electrical and telephone sockets were hanging off the wall. The shower was quite good but the bathroom door wouldn't close and whoever laid the bathroom floor might of heard of a spirit level but clearly hadn't used one....there were more hills and valleys than the Carpathians! The room was oddly laid had a 4ft by 4ft wide pillar that butted up to one of the a result the only way to access one third of the room was by climbing over the bed...that might be fun if you are 5 years old but quickly becomes wearing if you are an adult! We were told by our guide that all the rooms were the same. She couldn't understand why our group had been booked into this hotel. All in all this is the worst hotel I've stayed in anywhere in the world! 4 stars wasted. The hotel advertises itself as the best hotel in the area.....if that is the case I'd hate to see the others. There are easily enough visitors to justify someone building a decent 4 or 5 star competitor.

    « Nothing Special »

    Nice location and staff . Rooms are basic without embellishments. Terrace rooms definitely preferable if available. You'll need a fan as they are hot and stuffy without one. Central location makes up for the dullness of the rooms. Breakfast features a jostle with bus tour clients but overall is ok.

    « Worst coffee in Romania. »

    Well...the room was clean; that is probably my most positive statement. The room was stuffy and worn. The dining room service was abysmal. The hotel was filled with large tour groups from all over the world, so getting anything off of the breakfast buffet was a real challenge. Also, the neighborhood had only one redeeming feature; a very good pizza place.

    « Great food and service »

    The best food in town, the only place where you can find something without meat. New furniture in restaurant since our last visit. Good service as always, child friendly place and attitude. The spa offers one of the best massage ever.

    « Great stay in Bucovina »

    There isn't really anything to complain. The suite was spacious, with great view to the city center. The restaurant serves very well cooked traditional dishes. The hotel is placed near all major attractions in Bucovina region. I highly recommend it.

    « decent one night stay »

    we stayed for one night only and we were lucky it was not very hot, because they don't have air conditioning and if it is hot I don't know what you can do. Of course you can leave the window open but they don't have mosqitos net at the window either. The bathroom looked ok but the room looks quite old - old sheets and curtains.

  • 1
    « Horrible hotel ! feedback in italian and inglish »

    ENGLISH: The worst worst hotel I've seen! Pena with mildew at breakfast! Rooms without air conditioning! Taking a shower is very difficult because ice cold water before and after boiling! the bed without sheets .. You sleep on the mattress! In the restaurant it was over water in the coffee machine ... And they refuse to put beautiful machine water! Do not stay at this hotel! You will want to run away! Romania is very beautiful, this hotel is rccezione .. A real toilet. While we were eating for breakfast we had a waitress who was watching us! Horrendous! Never again here !!! We have a disabled person: a waitress looked at us and laughing with her colleague! I do not know what's so funny to watch a disabled person! ITALIANO: Il peggior hotel peggiore che io abbia visto ! Pena con muffa a colazione ! Stanze senza climatizzatore ! Fare la doccia è molto difficile perché acqua prima ghiacciata e subito dopo bollente ! i letto senza lenzuola.. Si dorme sul materasso ! In ristorante era finita acqua nella macchina del caffè ... E loro si rifiutano di mettere acqua bella macchinetta! Non venite in questo hotel ! Vi verrà voglia di fuggire ! La Romania è molto bella, questo hotel fa rccezione.. Un vero gabinetto . Mentre mangiavamo a colazione avevamo una cameriera che ci spiava ! Orrendo ! Mai più qui !!! Abbiamo una persona disabile: una cameriera ci guardava e rideva con la sua collega ! Non so cosa c'è da ridere a guardare una persona disabile !

    « Excellent food, very good service »

    We had lunch here. the food was delicious, the service great. a child friendly experience. The desert ("papanasi"), excellent and prices very decent. I will be searching for this place in my return to Gura Humorului.

    « Relaxation »

    I came back for one night. I found the same atmosphere and respect for customers. The staff in the spa respectful and polite. The menu at the restaurant diverse and quality food. However, I do not recommend using the hotel's Wi-Fi network because it is password protected! Upon leaving I was disturbed by the attitude of the receptionist who preferred to serve some Spanish tourists all over !! He was polite to ask Spaniards to be patient and respect the person on their prior education matter, civilization and respect for people who share a temporary location !!

    « great stay »

    had a great time at this hotel, if i am to visit Gura Humorului again, Best Western will surely be the place to stay. The room was very nice and clean, the bathroom super clean, new furniture. And the view from the room was a very big plus!

    « We had a great stay here, excellent base for exploring too. »

    The hotel is in the centre of town, next to a roundabout, with plenty of parking at the front. Check in was very simple and efficient and in perfect English. Our room (609) was on the sixth floor and had a wonderful balcony with views over the town. The room was a good size and nicely furnished with a decent bathroom. There were plenty of power sockets by the desk and wifi was very good. The downside of the front rooms is the noise from the road, we'd have liked to have the door open (no AC) but it was a bit too noisy. Ah well, the views made up for it :) We would have liked to use the spa - it looked like there were some good treatments on offer - but there was no one down there when we went there. Sadly there was no gym either (not sure if the web shows a fitness room?) Breakfast was decent and the hotel was well located for us to visit the painted monasteries. Restaurant We looked around at the other local offerings but they mostly seemed to be for pizza type snacks rather than a meal so we opted for the hotel. We sat outside which was a bit quieter as there were a few coach parties inside. We placed our order and waited while the drinks arrived, Fatih Ashram (the restaurant manager?) served us and was helpful and chatty with excellent English. We then ordered our mains after some recommendations from him and when they arrived the portions were definitely a respectable size! The food was very nice and the service was just superb, it really makes a huge difference when you have someone who spends a bit of time to engage with you. Following further discussions I had a good assortment of desserts while my wife opted for ice cream, both were again very nice and despite our indulgence the total cost was less than a basic meal for 2 in the UK. The service here really made the evening memorable - thank you Ash.

    « very nice stay »

    We had a great stay there. Food is very nice and everyone in the hotel very kind. there is no pool so we had to go to Arinis park for that. Room was very clean but bed a bit small for 2 parents and a child. room service was quick and nice.

    « Shabby Hotel with Worse Service »

    My husband and I did not stay here, but during a walk into town from our B&B, decided to stop here for a drink on the terrace. One peek inside and I knew we made the right choice in accommodations. The hotel had a stale smell to it, not to mention how it looked. My husband ordered two drinks -mine never came and no explanation was offered until he got up and asked about it. Not to mention the huge, nasty tour bus that pulled up right in front of the hotel and blocked our view out onto the little square in the center of town. I was so glad we were not staying here!

    « Acceptable Hotel »

    Not sure if any better options exist in Gura Humorului as our travel firm booked this hotel saying it is the best one. It is a rather large busy hotel but desk service has been fine thus far. The room is satisfactory - not luxurious but also not uncomfortable at all. It is clean with a good bed and decent bathroom. There is no air conditioning which is OK now I early June with our windows open but I am not sure how it is in mid summer. The breakfast buffet is good. We did not have dinner at the hotel. The dining room is large but appeared to be fully booked up this weekend.

    « nice hotel »

    elegant rooms, poor breakfast, terrace with a view, the staff is very nice and willing to help, very good location in the city center, comfortable beds, overall a very pleasant experience, I have recommend it

    « Ellegant »

    We attended a congress and I am happy to say that everything went by the book. The room was ellegant, clean and the bathroom as well. We slept great as the mattress was soft and very good for the back and the window courtain made it putch black in the room. We found extra pillows in the closet and all the amenities one would need, plus the provided an iron and ironing board on request. Food at their restaurant was also good, both the open bar ensured for congress attendants, and the a la carte menu, the staff did their best to make you feel comfortable as well. Really nice impression!

  • 2
    « Poor Breakfast! »

    Rooms are pleasant enough but our stay was let down badly by poor breakfasts. They ran out of hot water for making tea - it was eventually replenished but this took some time. Buffet selection not particularly good and hot food was warm at best. We had one evening meal prepared specially (I.e. Not buffet) and it was a nice selection of grilled meats unfortunately served almost cold which was a shame. It wouldn't take much to up things in the restaurant. It was very nice to sit out and enjoy a drink on the terrace at the front on the warm evening we were there.

    « Surprisingly charming »

    Another charming hotel facing the mountains. Staff effecient. Food good.Good breakfast. Take higher floor. Rooms are comfortable. Double beds bit small so ask for twin beds. Bathroom well lit and aminities sufficient.

    « Very good western standard hotel »

    Great location, good comfortable rooms withbalcony. Not too many great options in this town so this is prob the best. Restaurant is actually pretty good. Ate dinner there both nights and the food was very good surprisingly, so don't feel you have to go out. That being said Hilde's restaurant got good reviews from some other travelers we talked to. Also nice spa at the hotel, again surprisingly with jacuzzi, sauna, salt room etc. Had an Awesome massage there from the spa manager, Carmen. She is truly fantastic and I have had hundreds of massages around the world so I am seriously picky. Highly recommend her.

    « Great place »

    The hotel is placed right in the center of the town at equal distance from two beautiful touristic attractions: Humor and Voronet Monasteries. The room was great (at 4th floor), spatious, with beautiful furniture, very comfortable mattress. The bathroom was renovated and very clean. The view from the balcony was very nice. Good food and great service both in the restaurant and at the reception, very proffessional and kind. I also enjoyed the services of the SPA, great massage. At leave I received a nice surprise, a jar of home made jam in a small bag traditional for Bucovina. Great customer experience!

    « Nice »

    The hotel fits into that is. Rooms pretty good . The restaurant just below the required level , especially in the category of personal . Overall a pleasant experience. The hotel can improve its quality if it improves the quality of staff

    « Average »

    The hotel is rated 4* but, sorry for them, it is only ranking 3*. What I didn't like - small parking lot - old furniture design, exclusive wood, wood and, ofcourse wood. - food : I was expecting something traditional, but I received something good, but normal cuisine. - price per services ; - only 2 elevators (small ones) for such a big hotel. Staff is ok, willing to help and usefull. The prices in March 2016 are: - 65 eur / sgl - 84 eur / dbl The hotel is located right in the city center. From this hotel, you can go the Arinis Sport Complex (10 min. Car trip) or local Monasteries (also 10 minutes, Humor and Voronet).

    « Superb location »

    This hotel is right in the centre of the town and is a spectacular building. The inside of the hotel is slightly faded but the rooms that we had (on the 6th floor) were clean and comfortable. Our rooms had a balcony with superb views over the town and surrounding countryside. The car park is not very big so we had to park elsewhere on one occasion. We ate in the restaurant once and the food was not brilliant but they were rushed off their feet catering for a huge party so maybe not typical. Breakfast was good and staff friendly.

    « Hotel downtown, good for business purposes »

    Old building, clean, rooms nicely renovated. Good value for the money Very nice and helpful staff, the restaurant a bit pricey. Being downtown and on a busy street, very noisy. Overall a good experience.

    « The best! »

    Unfortunately I didn't stay at this hotel because we could not find free rooms. I just tried the restaurant (the food is very good) and the bar downstairs. The hotel is a blessing for this place! I recommand!

    « Great to stay! »

    My group of 30 adults spent two nights at the Best Western Bucovina in mid-January. Our rooms were very clean, with fresh bed linens and fresh towels. The rooms are not spacious by any means, but are more than adequate. The breakfast buffet was simply outstanding with a large selection for both local and western tastes. I want to thank Marius, who assisted me for a outstanding job in getting my large group checked-in in a very efficient manner and for making us feel right at home.

  • 4
    « Nice!!! »

    We spent a mini vacation in Gura Humorului,staying at the Best Western Bucovina,4* hotel ; accommodation very good for the price we pay, SPA acces,breakfast,parking included. In addition the hotel is pet friendly and wheelchair access! The rooms on the upper floors have balconies characterized by cleanliness,warmth and great views(we were staying on the 7th floor).Ghotic furnished rooms. We recommend this hotel !!!

    « A place where incumbent with pleasure »

    A 4 * hotel where I feel great and where always come with pleasure for relaxation and recreation. The staff is friendly and Policies that restaurant with quality and diverse menu and relaxing spa area with ambient music and refreshing. The rooms are spacious and comfortable with furniture in Gothic; They overlook the mountains or the city, and the view is wonderful, no matter the season. I recommend this location which always come with pleasure.

    « A good option in the aria »

    Clean room, not very spacious but well fited, clean bathroom and good breakfast. All this with a fair price. For me was a good deal and I felt good in this hotel. The restaurant is cheap (for the romanian standard, not the local one), with a large offer of food from local cuisine. Recomand it.

    « The best in Gura Humorului »

    The hotel in the center of Gura Humorului, Suceava is one of the best hotels to be rest your back for couple of Days in this beautiful country side. The rooms are in excellent condition and comfortable, the service at the buffet is amazing. we enjoined the Romanian food varieties and the other selections.

    « Best Place in Gura Humorului »

    Just have revisited this hotel on a two-night stay. Stayed here several times in the past. There is a major improvement since the new management took over. The reception desk was very polite, caring and efficient. While the room was not very large, it was spotless and offered a great view of the rolling hills of Bucovina. We found the breakfast a major improvment since the last visit here two years ago. The hotel has the best possible location in town and it is the only one with an elevator as all the other hotel facilities there have no elevator.

    « Great service »

    It is a Best Western so you can expect to find all the creature comforts you are used to. Only downside is you have to ask the front desk for a kettle and coffee, make sure you mention tea as well or you'll find yourself calling the front desk more than you wish. The service was courteous and the breakfast pretty decent. I would not eat the buffet dinner again as it was pricey for Romania standards. We also asked to change rooms so the front desk were really good sports for someone who must of been perceived as quite picky. Rooms were nice, spacious and comfortable and they have entire non-smoking rooms which is great.

    « Relaxation »

    I'm back in this location situated in the center of Gura Humorului, Suceava county. The room was located on the 7th floor and had a balcony. Clean, spacious, with a comfortable bed. The spa area includes dry and wet sauna rooms, jacuzzi, relaxation area, and salt room for chromotherapy and aromatherapy room. The staff, the restaurant and the SPA helpful and friendly. Breakfast rich and varied.

    « Enjoyed our stay very much »

    This hotel,in an ideal location for visiting the painted monasteries, is very homely and comfortable. I enjoyed staying here much more than the more luxurious hotels on our Romanian tour. We had a cosy room, good shower, buffet breakfast and dinner were both good and filling. Full of tour groups, obviously their main source of custom. The staff were young, charming and obliging.

    « reasonable value for money »

    in gura humorului it is not easy to find relatively western standard hotels. BW fills this gap. a reasonable hotel, efficient and kind staff, parking, good breakfast, and spacious room well equipped . good base for the painted monestaries of bucovina.

    « Good location for visit Bucovina's monasteries . »

    Location is very good in center of city .The room is a litle smaller but for bad and breakfest is ok , clean and quite . We stay on seventh floor with beautiful street view.The food are good with local flavour , I recommend radauteana soup . Good place for visit Bucovina monasteries .

  • 3
    « Great location, but tiny rooms »

    The location couldn't be better. Perfect place if you are going to visit Bucovina monasteries. Breakfast and dinner ate quite good. However room and bathroom are quite small. There is no air conditioner in the room, so you would have to sleep with the window open during summer.


Getting to the hotel ...

All directions
From: Suceava Airport. Take DN 17 National Road to Gura Humorului to the Best Western Bucovina-Club De Munte.