BEST WESTERN Oaklands Hall Hotel,  Grimsby

4.5/5  - based on 426 guest reviews.
Barton Street, DN37 7LF, Grimsby, Great Britain - See map
+44 1472 872248 +44 1472 878143



Your room

> Room 1

1 adult


Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • Free parking
    Free parking
  • Restaurant
  • Safe deposit box
    Safe deposit box
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
See more
TripAdvisor Traveler Rating
based on 426 traveler reviews
See more comments >>
Photo gallery :
Set on the edge of the Lincolnshire Wolds, Best Western Oaklands Hall Hotel is one of Lincolnshire's favorite places for grand celebrations, exquisite dining and a weekend escape in the beautiful Lincolnshire countryside. The Best Western Oaklands Hall Hotel boasts a variety of individually design bedrooms, including a range of beautiful Bridal Suites and newly renovated Junior Suite. The Comfy Duck restaurant serves an ever-changing locally sourced menu for delicious award winning dining and an exquisite seasonal Afternoon Tea menu. The bar & lounge area provide the perfect meeting space with access to our all-day bar. Best Western Oaklands Hall Hotel is set just on the edge of Grimsby, with beautiful scenic views as well as easy access via road, rail & air.

See rates and availability

Room 1

Guest reviews

in partnership withtrip advisor img
based on 426 guest reviews
Certificate of Excellence
Business Business 97
Couples Couples 128
Family Family 99
Friends getaway Friends getaway 61
Solo travel Solo travel 6
Sleep Quality
BEST WESTERN Oaklands Hall Hotel,Grimsby
  • 4
    « Bridesmaid duties! »

    We stayed overnight as my friend was married here, and over all, it is a lovely place. The building is beautiful, and the staff exceedingly helpful, especially with the wedding preparations, and the bar staff had a great sense of humour. The food at the wedding was beautiful, it didn't take an excessive amount of time to serve everyone, and came out piping hot. We were fortunate to be able to check in to our room early, which was a good size double (room 19), with plenty of space for the extra bed requested for our son. However, when we came back to our room early as our son was dead on his feet, the noise coming from another wedding in the function room below was unbelievable. The furniture and bed were vibrating with the music (really good band but would have preferred not to hear them in our room!), and made it impossible to have a conversation never mind sleep! It ended at 12.40, and only then was I able to try to sleep. The sound issues really do need looking at, as other guests in the party had other issues with noise too. The bed wasn't the comfiest as we seemed to roll together into the middle. Another niggle was that, although the wedding venue itself was lovely, the entrance to the Laceby Suite had logs with a blue tarpaulin over them, scaffold boards & a push bike to greet the guests with, & made the place look unkempt. Breakfast was really good, with a fair selection and again, hot & tasty food. The toast machine however was a pain, as bread had to go through twice to have any colour at all, and was situated after you had queued to get your hot food - this could perhaps do with a re-think. The hotel was fully booked, and when other friends came down for breakfast, there was a large queue for hot food, and there was a wait for some items to be replenished. Overall, this was a good place to stay, but, if you're looking for a restful night away, make sure that either they've had a full refit of sound proofing, or that there aren't any functions on the night of your stay.

    « Impressive Wedding Venue. »

    We stopped here for 2 nights, 4th and 5th November. It was a perfect place for our daughters wedding. All the staff are amazing, courteous and professional. The whole planning of the event went seamlessly, with everyone having a great time both during the ceremony, the afternoon tea and the evening celebrations. The Oakland Hall Hotel Staff took care of every detail. We had two breakfasts in the hotel and they were excellent full English faire.. The rooms had everything you could wish for if not that spacious. There was one negative in our room #49 and that was the bed was very uncomfortable. Time for a change we feel. The problem being rolling together in the middle of the bed. Not good! If it had not been for this we would have rated excellent instead of very good. That aside, well done to all of the staff at this hotel. Especially the very nice lady on reception that managed to conjure up the brides Nana's (89 years old) gold wedding ring that belonged to her mother. It was lost down the basin plug hole in the reception toilets!

    « Nearly 5 stars »

    Stopped at the oaklands last night, e-mailed hotel to see if we could check in early as we needed to get changed for a wedding we were going too at hotel they replied promptly and they would try but could not promise got there and room was available thank you quick check in room clean nice size bit of a small bed good sized tele showing bt sports at no cost,iron and ironing board and a fan +tea and coffee all provided, buffet breakfast was very nice help urself to everything toast jams croissants yogurts juices the only thing that has stopped me giving this 5 star rating is the bar prices they are way too expensive we are all not business men claiming it back on expenses come on best westen, ps it was a great wedding u provided food and room excellent.

    « the comfy duck »

    had afternoon tea here and it was great. There was a Roald Dahl chocolate theme and it was imaginative and delicious. Lovely atmosphere and pleasant surroundings. Would definitely recommend. Came out feeling really stuffed.

    « The Comfy Duck »

    My family and I had a fabulous evening tonight at The Comfy Duck restaurant. The venue was cosy and clean, very well presented. The service was efficient and welcoming. The front of house staff were extremely friendly, making us feel very comfortable. The food was cooked to perfection, the beef stroganoff in particular was divine! I would highly recommend this venue to friends and family, not one bad word to say about our experience. We will definitely be returning to this venue.

    « Nice from the outside, horrible from the inside »

    Stayed in this hotel last August. When you drive towards the Hotel, it already looks great. Receptions / entrance looks great. Unfortunnetly i stayed in a "side building" which is attached to the hotel. (probably they made this to exact their room amount) Unfortunately the rooms where small & out-dated. The food is "ok" / Good, but over-priced.

    « Wedding day and party »

    Spent the afternoon and night at a friend's wedding. Everything was spot on, starting with the ceremony till breakfast next morning. The hotel is an old mansion house, with inside retaining its lovely features. Our room was well equipped with all the things you expect and a really comfy bed. The wedding dinner, the buffet and breakfast were all very nice meals. The hotel helped to make the whole day a great success.

    « wedding day bliss »

    my husband and I were married here on the 24.9.16 it was a fantastic day from start to finish. we had a couple of different coordinators through staff changes but we met with alex and she knew exactly what we had arranged and was 100% up to date with the plans. she kept in touch and answered all my questions and nothing was too much trouble she even got me a glass of water before i walked in to calm my nerves. we had scott as our master of ceremonies and he was fabulous. he was polite and freindly and made sure the day ran smoothly he even came out to see if we wanted canopes saving as we were having our photos done in a seperate area when they were being served. he made sure we had something to eat and drink. he didnt even laugh when i gave him a specific place in the fiest dance song to pop our confetti balloon (and i sang it to him) the guests said the food was amazing and the room was set out perfectly. nothing went wrong at all not 1 thing. i would recommend this place to anyone to get married the grounds are stunning and the cost of the day itself is very reasonable for the outstanding service. we visited the comfy duck the day before and the staff took a real interest in the day and even complimented us on the day. i cannot praise these people enough thankyou so much for making our day perfect.

    « Not ideal for me »

    When we pulled into the long drive way to the hotel I was excited. This beautiful building has so much character and I hoped our room was in the original building. Lucky for me it was. we checked in early as we were there for our friends wedding. Although you could see the buildings flaws it was so beautiful we didn't care. The room was beautiful lovely and cosy. It was only when it was bed time that I wished I hadn't stayed. Having fibromyagia means I have a lot of sensory and pain issues, so every time someone emptied the glass bar bins that were outside our window pain shot through me. people were shouting through the corridors at gone 12pm and there was a creaky floor board that was just outside our door. The music from the wedding I attended was so loud that I had to leave the wedding as the dj clearly didn't know how to alter the bass of his own equipment, which is why I ended up bathed and in bed by 10pm, the bass shook the floors upstairs so much and because of my condition it vibrated through me, leaving me tearful. I hoped to be able to go through and sit in the reception for a while instead of going back to my room but there was a singer on. And whilst she was very good I needed somewhere quiet to be pain free. Which didn't happen. Whilst I accept that non of the above is the fault of anyone, I do wish there was somewhere quieter I could go to gather myself together. Most of the staff were great and helpful, I think it would be great if the bar /waiting staff were trained on wine. I was offered red white or rose wine, I asked what the names were, only to be told "house red, house rose and house white" I explained that I had meant the actual name on the label and was again told, "all I know is red white or rose" I opted for white because the waitress seemed flustered, it was the worst wine I've ever had. It was just pure turpentine :/ I think maybe the Best Western could make their house wine a nice one. All in all though, staff were friendly and worked hard, the food was beautiful, the room was beautiful, and it's set in a beautiful place. The only reason I haven't given 5 stars is because of the noise when it was time to sleep, I didn't take any stars off for waitress knowledge of wines or my sensory problems as my pain condition isn't one that was able to be solved given the fact I went to a wedding knowing that it was possible that I'd suffer. Thanks very much though :)


    Our son and daughter in law were married on 16th September at this wonderful hotel a would like to say everyone had the most fantastic day from start to finish. The wedding ceremony was so special, then the wedding breakfast was extremely good with the most wonderful food and the waiting staff were very good. We would like to send our praise to the chef and catering staff for the most fantastic meal. A lot of our family stayed overnight at the hotel and we all had nice rooms and a lovely breakfast the following morning. Thank you to everyone for making the wedding day so special.

  • 5
    « Double birthday celebrations »

    May I say this was the most fantastic night for me n my husband n 2 friends xxx never tried a better steak in my life n iv tried loads of good ens xxxx rich looked after us a treat even if we were a bit rowdy we were still made to feel like royalty xxx also lachlan was weird and wonderful as ever I honestly can't rate this place enough xxx I know alot of people and will defo recommend it to all xxx I sincerely hope rich and lachlan get the credit they deserve from this review for the world class hospitality we received tonight from beginning to end. Great value. Great food and well done to the chef that we are yet to meet. Your front of house staff do u proud and your food was second to none xxx lots of love xxxx

    « The bed was very comfortable »

    A large old building with bags of character, I slept well as the bed was very comfortable, the rest of the hotel is in need of a major injection of T.L.C (tender loving care) its worn out . The Staff were good, the food lacked quality.

    « Weekend away »

    I booked the hotel as it was just on the outskirts of grimsby close to the country side and thought it would be quite and restfull. However at the time of booking was not informed that there was a wedding and we were right above the disco the bass was shaking the floor and we couldnt even here the tv.worst night i spent away such a shame when everything else was good

    « Lovely setting »

    Stayed in a feature room which was exceptionally well fitted out and spacious. Large modern bathroom with corner bath. Dinner service was rather slow and a couple of things described on the menu did not appear on the plate. Menu was imaginative and uses local produce. Breakfast was excellent

    « Sons wedding »

    We had our sons wedding here in September and couldn't fault anything on the day. The staff were brilliant, the venue was stunning and the wedding food was delicious. Nothing was too much trouble for them. I would certainly recommend the Oakland's for a wedding

    « Very tired and in need of an update »

    This grand old lady is in need of refurbishment. The room we had was tiny and smelt very musty, although it was clean. There were buckets out in the hall to catch the rain coming through the roof. The reception area has adequate seating, but once again very tired and dated. We stayed one night as we were attending a wedding in the area, so it was handy for that. The staff were OK. Friendly. So all in all not the best stay. We did not eat here.

    « Pleasant hotel in lovely grounds »

    Stayed here one night. The hotel building and grounds are very nice although we were placed in the adjoining modern annexe. We had a standard double which was clean and comfortable. We ate in the hotel restaurant (The Comfy Duck)the food and service were good. The dishes had a local twist with grouse and Grimsby crab among our choices. There was an issue in the dining room with a slightly unpleasant musty smell from the furnishings and carpets. There were also several flies in the dining room. This spoiled our experience. Breakfast was good, again with a local flavour, but sadly served in same dining room. Worth staying here but hygiene issues in restaurant need sorting.

    « Decent hotel »

    I stayed here for bed and breakfast it was £227 for 3 nights with the breakfast. The hotel is a large hall. Quite a nice setting. A good location for road networks as well. There is a large free car park at the hotel. Inside the hotel and rooms it is quite dated. The rooms are a reasonably size with a tv, iron, ironing board and tea making facilities. The hotel also has rooms catered for disabled people as I was in one. They have a walk in shower and shower seat and thick toilet seat and handles and emergency alarm cords etc. Room service is daily The only thing I wasn't happy with is that they put me in one of the ground floor rooms and it was very hot but couldn't leave the window open as they open fully so someone could have got into the room.

    « Wedding »

    Excellent hotel lovely grounds and excellent staff. Room was lovely really comfortable beds bathroom a little tired but ok and clean. The noise from the music was quite loud in the evening and the kitchen extractor was right outside our room window with the kitchen noise we were woken quite early then kept awake late at night. But besides that i would come again but maybe a quieter room

    « Wedding »

    Attended a wedding which I must say was lovely. Very attentive staff, excellent food and the drinks weren't too expensive either. Lovely grounds for the photos and a nice conservatory area to relax in while waiting for the night do. Highly recommend it.

  • 3
    « Lovely hotel, rooms and staff but beware the noisey dishwasher »

    Exactly what you expect from a Best Western hotel; lovely character building, individual rooms, good location with country views, nice staff, clean rooms. Beware if you are in the main building above the kitchen as the industrial dish washer is noisey and goes on all night. When I complained I was told that it had been like that for ages....come on Best Western get the dish washer fixed!

    « Pleasant hotel »

    Noise from wedding parties spoilt what was otherwise a good weekend at Oaklands Hall. Check before booking if there are weddings that weekend! But otherwise everything was fine - lovely grounds, good service, good location for us, visiting relatives

    « Lovely food with excellent staff »

    When ever I come to this hotel I find the staff to be extremely helpful and polite and will go the extra mile to accommodate your needs. I visited with my parents for a bar snack and they went above and beyond what was required to make a simple snack special. Thank you.

    « Perfection »

    I stayed at this hotel in June for 2 nights for my daughter's wedding nothing was r Too much trouble my room a family room was spacious and comfortable My daughter's wedding day was handled with expertise and perfection to ensure a wonderful and memorable day was had by all The staff well what can I say excellent is an understatement I have a grandson who is autistic and has other health needs the compassion understanding and care to meet my grandson's needs and a great understanding of his condtion ensured he had a truly wonderful stay I must mention the outstanding food both at my daughter wedding reception and the comfy duck restaurant every need was catered for with sheer. Professionalism The management for feel so proud of having a excellent team of staff to run a truly remarkable hotel

    « Excellent food very friendly staff »

    The food here is first class wonderful service and beautiful setting the rooms are stunning. A perfect stay,my evening meals were of excellent quality very help helpful staff. Bedding was crisp and clean. The building is fabulous beautiful staircase and great afternoon teas and evening events

    « accommodation very comfortable, food and service excellent »

    Very warm welcome, friendly staff, spotlessly cleaning comfortable room, good size bathroom. My husband and I were attending a 60th birthday party, the staff are very attentive and the food very tasty and different. Lovely room with doors into the garden. Would recommend it to anyone for a party.

    « Nice hotel with good food »

    Hotel was very welcoming, and the food at the lounge/bar was excellent, perhaps a little over priced. The room was very clean with a modern bathroom although a little small with no view, just a small featureless courtyard, but we booked very last minute. e comfortable but small. Bit noisy at night but that what you get when there was two weddings on at the same time, and the music went on until 1.00 am a bit late.

    « Classic hotel but a bit outdated »

    Stayed for 4 nights during my business trip. Hotel itself is in the middle of nowhere but if you need to stay close to Laceby or Grimsby then location is perfect. No traffic, big free car park and right outside of the hotel is roundabout with some main roads connection. Rooms are clean but in need of some modernisation and upgrade. Bed was comfy and there was a TV and iron in the room, that's it. No electric sockets around the bed so every morning need to jump from the bed to switch off alarm on my mobile phone charging on the table. Bathroom is OK but also outdated. Wi-Fi works well. The best part of this hotel is the restaurant. Buffer breakfast at the weekend and menu service at the weekdays. Had a dinner every night as it was quiet amazing, really tasty food and what a presentation. Not sure if I will stay again. Hotel is a bit updated and I also thought that reception staff wasn't great.

    « stayed overnight »

    me and girlfriend stayed here for 1 night. Nice looking hotel we stayed in the building to the right which looks like an add on. room was good food breakfast was good staff very friendly and polite. booked online so got cheap ish.

    « The best best western hotel »

    Easy access to motorways with loads of free parking. A tranquil setting in large grounds. Rooms are large and well appointed. Professional and friendly staff who are happy to assist in any way they can to make your stay more enjoyable - definitely my favourite best western hotel

  • 4
    « Outdoor Cinema Night »

    A friend and I booked tickets for this event and we were hoping for good weather as it was due to take place outdoors. Upon arrival the event was well organised and plenty of space outside for everyone. We picked a time slot to be served our afternoon tea and it arrived promptly. The food was lovely. Afternoon consisted of a mini hot dog and a mini burger, sausage roll, variety of sandwiches and scones, pastry and profiteroles with a yummy sauce. Drinks and snacks were served throughout the night and the staff were really polite and attentive. Lots of screens to watch the two films on. The only thing which would have made the night better was the weather (typical english summer- rain!) looking forward to attending again next year.

    « Frustrating- poor judgement. »

    The staff at this hotel are excellent. However I am here on business. It's nearly 23:00 and there has been a "movie night" with huge PA systems playing at full volume from 18:00 tonight right outside my bedroom. Sleep/ reading / relaxing is impossible. this a hotel? Very frustrating; poor judgement hosting this on a Wednesday night. Next time I will just make the 3 hour commute- I'll get more sleep.

    « comfy duck meal and wedding »

    We have a meal here the night before our wedding and the food was ecsquisit so so tasty and presented beautifully.....we agreed it was the best food we have had and we have visited many restaurant. Not only was the food good but the staff were excellent. The following day we had our wedding at the oaklands and we couldn't have wished for a more perfect day...all thanks to the well organised staff at the hotel, they were so accommodating but so friendly and made is feel comfortable throughout the whole day. Again the food was amazing and I would recommend the oaklands for any occasion. The rooms are also beautiful and clean!!

    « Afternoon tea delights »

    Today me and my friend visited the Comfy Duck restaurant and had a well over due afternoon tea. Well we were treated like royalty from the moment we walked in. The food and drinks was amazing, the price fantastic and the service was out of this world. It was about the little finishing touches such as informing us of what the little treats were at each stage, clean plates and cutlery and offering to take a photo of me and my friend together for our memories. We were always asked if everything was ok and when we asked if we could sit outside with a drink once we had finished the lady took us to a lovely table and brought us more drinks. Loved our visit and we shall certainly be visiting again! Thank you!

    « Excellent friendly service but some bits ready for a refurb. »

    Just a one night stay to break a long drive home. Service was welcoming and friendly, the evening meal was first rate. The room was more than adequate but starting to show signs of wear and tear. Except for the slightly well worn decor, the hotel hit all the buttons that you would expect of a Best Western Hotel. We will probably use it again when next in the area.

    « Two Words - Comfy Duck! »

    Spent a week here on a business trip and found the hotel staff to be extremely friendly and helpful. The room was spotless and spacious. The highlight of my visit was the restaurant situated in the hotel called the Comfy Duck where my taste buds were tickled until they screamed for mercy. If I ever come back to Lincolshire this is where I'll head first

    « A hidden gem »

    Spent a weekend at Oaklands Hall for a family wedding. Stayed in the 'annexe' attached to the hotel. Room was fine but for two adults a bit squashed so would definitely upgrade if I stayed again. Air con was a fan in the wardrobe and for one of the hottest weekends in 2016 not nice. Very clean, staff were really good on the ball and the head man with the grey hair was so endearing funny efficient and so polite. Expect a lot of noise at weekends for events , weddings etc the main rooms are side on to the annexe and the music does go on up to 12 o'clock The grounds are superb for photos well kept good variety and ideal. The entrance just off the roundabout is deceiving . You think you are going into the garden centre and then veer left to the hall. The food is top of the class though Master chef quality and a welcome surprise This is one place we will visit again, easy reach of Cleethorps and the east coast

    « Wedding »

    A very pleasant & welcoming hotel. Facilities for wedding parties are very good. Bedrooms have air conditioning, which is a must in the summer. Niggles: Past it's prime decor. Construction of someone else's photo booth during speeches!!

    « Wedding Venue »

    It has been many years since I visited the Oaklands and was pleasantly surprised at the improvements that have been made. I recently attended a wedding here and found the hotel and grounds delightful. The hotel is bright and airy and the staff are extremely polite and attentive. No shortage of bar facilities around the Churchill Room where this particular wedding was held. The terrace and gardens can be accessed from the Churchill room and is very pleasant on a warm evening. There is ample parking in front of the hotel within the grounds but the only criticism I would make is the long drive leading up to the hotel from the main road. It has not changed for many years and is only single track. An attempt has been made to put in one or two rough passing places and the effectiveness of these places is dependent upon the manners of the people using the drive. There is plenty of room to make the drive suitable for two way traffic and considering how popular this venue is, it should have been dealt with years ago.

    « One of the best restaurants locally »

    Had a really lovely meal at the Comfy Duck recently, the service was prompt and courteous and the food of a very high standard. Loved the courgette flower stuffed with Mozzarella - delicious! We chose to stay over as they do a good DBB rate. Our room overlooked the picturesque garden and although there was a wedding function on we were entirely undisturbed by it. Well done to the team at the Oaklands, this place has changed so much in recent years if you haven't yet been to the Comfy Duck, well worth giving it a try!

  • 5
    « Home from home »

    Another delightful stay in our home from home. Room 55 offers the most amazing views of the grounds. We were slightly worried when we checked in as it was prom night hosted at the hotel. And cars were revving up the drive and the party goers crowding in the car park around our car. We were not pre warned about it... however I must say the amount of staff outside keeping everyone in check and cars flowing in and out of the drive was enough to reassure us all would be well as we left to go enjoy our evening out. The friendly greetings with our first names. And the lovely little touches were as always a pleasure and make us choose this hotel as our go to place to relax and unwind without having to travel for hours. Breakfast was as always ample and delicious. Poached eggs cooked to perfection and the waiting staff passing time of day both Geoff and jenna have a wonderful team and things just run so smoothly with them around. Keep up the good work

    « Nice looking hotel, good restaurant but rooms are a little dated »

    Stayed as part of a group. Large car park and you may get a room in the main hotel or annex, mine was in the annex which was about 10 metres from the hotel front door. Room was not that large and mainly occupied by a large comfortable bed. Small desk and chair, no air conditioning in the annex by I believe there is in at least some rooms in the main hotel. Bathroom was ok but the shower was not that powerful. Small bar area, when I asked for an ordinary whisky to go with some dry ginger they didn't have any behind the bar except for expensive malts but did offer to go and get one from the store. Dinner was better than average cooking but service was not fast. We were called in for dinner but it was still about half an hour before the first course was served. Reception staff were pleasant and effiicient. Price at £70 bed and breakfast was good. But it may be because we booked as a party of about 15. Wouldn't pay more than about £90 max though. Free wifi of a reasonable, but not fast, speed.


    I got married to my gorgeous new hubby at The Oaklands yesterday and the day couldn't have been more perfect...aside from the beautiful venue itself the day ran so smoothly it was just unreal! Our Master Of Ceremonies, Richard De'Ath, was so in control of everything going on we were able to completely enjoy our day without a stress or a care in the world! He took care of everything and solved any problems before they even had chance to get to us!! An absolute star and a credit to the hotel, we are so grateful for everything he did and Rich made our day so so special!! X

    « A pleasure to visit »

    We have visited the Oaklands many times usually with a large group of friends, the food is excellent and the service is first class. The hotel is situated in a very lovely quiet area with ample parking and the ambience is first class.

    « Outstanding visit »

    Had a great time (again!). This is the second time that I have visited the Oaklands and I can say that it will not be my last! Service was great from arrival to departure. The Chef excelled himself on the evening that we dined in the Resturant with a fantastic meal! A special thanks to Jenna who was attentive, engaging and entertaining throughout the evening. All in all, a great stay in comfortable accommodation with great staff and food. 10/10

    « Superb 4th visit this year can't wait for my 5th! »

    Can highly recommend the Oakland Hall Hotel Afternoon Tea! It's a wonderful place for any occasion, I've visited this year to meet with friends, a celebration and family afternoon out. The beautiful grounds, attentive staff, ambience of the restaurant make the delicious afternoon tea a perfect experience. If you've not tried it, you must, you won't be disappointed!

    « Friends wedding- gorgeous venue »

    We went to our friends evening reception at the Oaklands. Beautiful venue. Very good food, nice staff, stunning gardens and a fantastic young woman singing in the lounge area. What a fabulous place! Would definitely recommend it to couples thinking of an intimate venue can't imagine it being cheap but so worth it.

    « Fab 50th »

    Had my 50th birthday meal here,the food was lovely the service from the waiting on staff was excellent nothing was too much trouble and Geoff the restaurant manager absolutely made our night he was brilliant from start to finish.we had also booked a room for the evening which was excellent with good facilities but there is a slight downside to my evening and that was that one member of staff totally ruined the end of our night this I believe was the night manager who totally humiliated my husband by requesting he prove he was a resident at the hotel this was after 11.30pm which I know you have to be a resident to order drinks we were and we had ordered several drinks by this time I understand that management have to watch who is obtaining drinks but he had seen us there all evening not only that rather than take my husband to one side he questioned him infront of a room full of people of gathered round my husband like he was an alien,my husband had had a lot to drink and at first thought he was joking and it wasn't till I walked to the bar to see what was going on that this was them sorted,all I can say is this particular member of staff was very arrogant and totally out of order in the way that he questioned my husband and maybe needs some customer service training.

    « Daughter Wedding »

    I would like to thank all at Oaklands Hotel for making my daughter & son-in-law special day really special. All of the staff without exception were so attentive. They and all guests thoroughly enjoyed the day. My wife and I also stayed at the hotel for the first time over night, the room was very comfortable finished off with a nice breakfast on the Sunday morning. Once again thanks to all

    « Booking And Paying Does Not Mean You Will Get A Room »

    Booked and paid a month advance and received a Conformation of Booking and Reservation Number but the night before I was due to check in I received a call to say that the hotel was over booked and that they were cancelling my booking. They had booked me into another hotel but had I have wished to stay there I would have booked it there myself. I was told they were cancelling my reservation as I was the last to both - a month before I don't think that was the case.

  • 2
    « Overnight stay and meal »

    Wanted to stay at this hotel for a lot of years, and after staying overnight i dont think we will be going back. The prices of the food are quite expensive but they are good, although 2 of our party had steaks and said they wer tough. The overall cleanliness of the place let it down, tables wer sticky and cutlery mucky, and when i wanted to get a bath on the evening i noticed short dark hairs in the bath around the plug so didnt bother. The breakfast on the morning was also warm at best from the buffett. Overall good but good cleanliness is something expected wherever you go now, its an old building so i expect it to be a little worn down but no excuse for hairs in the bath and sticky tables! This really let it down.

    « Almost Perfect »

    We stayed here to celebrate our wedding anniversary. The hotel is in a lovely setting and the old part of the hotel has beautiful architecture. For us, the best part of our stay was the evening meal, all of which was cooked to absolute perfection. The staff who served us were great; especially Jenna, who made us feel very welcome. There was a wedding reception taking place, which was nice to see, especially given our own celebrations. The room with the disco in was very well sound proofed, so didn't affect our meal in any way. Our only disappointment was that the guests were allowed to make lots of noise inside and outside the hotel until around 3am, which was a bit much.

    « Only a salad but!!!!! »

    we called the other day after driving passed on odd occasions for many years . What a lovely place , main part of hotel which we were in was lovely , they seamed to have kept many original features of the place and mingled it in with modern colour schemes , it all worked well . From stepping through the nice entrance hall , every member of staff spoke to us , we were shown into the comfy duck resturant , which was fairly busy considering it was gone 2.30 pm , we had a lovely waitress who's name I have forgotten ( sorry ) were drinks were promptly served , followed by one of our party had a nice thick piece of gammon , chips and egg , the other had local sausage ( 4 of them ) served on a bed of mash with caramelised oinions and green beans and broccoli spears and peas . I had the chicken ceaser salad with rosemary pan fried potatoes which were delicious , The salad was fantastic , I know that sounds a daft thing to say salads, salad lol But it had large fresh salad leaves with two lovely breasts of chicken just nicely browned on the top . Anchovies , croutons , paramasan shavings hard boiled eggs and a lovely dressing dribbled over it . Delicious , we all thought it was great , staff very at tentative and polite , with drinks it was around £47.00 next time we are in the area we will do a detour to the comfy duck . They all so have special event nights and weekend that sounded good , jazz evenings , movie days

    « Delicious »

    Cannot fault the restaurant, food and service were spot on, great menu. Made me one if the best martini espresso's I've ever had too. Would definitely recommend for a cosy meal, lots of vacant couples not saying a word to each other to have fun looking at!!

    « A good nights sleep »

    A very pleasant hotel experience for two nights away on business. Extremely helpful staff, good food and comfortable rooms in a hotel with character. The grounds are lovely and the hotel is within easy reach of the town centre

    « Relaxing break »

    My wife and I have just spent two nights at Oakland's Hall. When we arrived two weddings were taking place but there were no delays checking in. We were on bed and breakfast basis but also had dinner in the hotel both nights which we really enjoyed and can strongly recommend. Our room was at the back of the hotel and was very quiet despite the number of guests. The only issue I have is that there is no lift making it difficult for those with mobility problems getting up the two flights of stairs to rooms on the first floor. Having said that, I would certainly stay at this hotel again.

    « Anniversary treat »

    Just stayed here for the evening celebrating our 33rd wedding anniversary we booked a executive room it was wonderful the décor was really lovely the bathroom was really large with a amazing corner bath it was exceptionally clean it was a shame we only stayed one night we also booked to have a meal in the comfy duck restaurant wonderful food and really great staff will definitely be returning again

    « Business trip »

    I was delighted with the quality and appearance of the hotel. My room was very nicely furnished and I had a room service meal that was very good (the home made burger - excellent). I would have no hesitation in going back and it was very good value to boot!

    « Excellent stay »

    I found the hotel very comfortable and the staff very polite and helpful. The food was very good and the service first class. I wouldn't hesitate to stay here again should I be in this part of the country.

    « Quick Quacks Motorcycle Club »

    From the moment we arrived (50+ of us) we were greeted by a very welcoming and professional staff whose service went way beyond the star rating for this hotel-stayed two nights, very comfy bed in a well laid out en-suite room and excellent food. Breakfast is hearty and limitless with a very good set menu for the group in the evening-we were even allowed to bring our own band! would recommend this to anyone staying in the area and when we return will try the very highly rated restaurant.

  • 5
    « Feature room »

    We stayed here for our anniversary and was very impressed with the service, the stunning feature room and the price!! we booked a meal at the comfy duck restaurant which is on the ground floor and that was stunning too! definitely coming again!

    « Excellent hotel! »

    This hotel is excellent value for money, has a very good restaurant with a talented chef. Staff are an absolute pleasure and are very polite and attentive. I stayed in one of the four poster rooms, very clean and decorated sensitively with a beautiful view of the garden and drive. Visits here are a pleasure.

    « Off chance meal »

    Can't comment on the accommodation as visit was an "off chance meal" but I can say the whole place appears to be upgraded - very nice public rooms / bar. Staff very welcoming and attentive but not over the top, meal well presented and enjoyable, nice to be offered a selection of 'different' breads and also the provision of water on the table without having to request or pay for. On the whole an enjoyable experience.

    « Poor for a Best Western »

    Do not stay at this hotel if you want a relaxing night sleep. The central heating system made a noise all night and the pillows were like bricks. In the end I placed a towel inside the pillowcase to allow some comfort. I tried to call reception 4 times throughout the night and early hours of the morning, to only get through to an automated voicemail for Best Western company itself. I left a voicemail at 2:30am and did not receive a reply. The food was very bland in the restaurant on the evening and not worth the price.

    « Must eat! »

    Location is good, easily accessible, hotel looks very nice externally and didn't disappoint internally. Rooms are ok, bathrooms need to be modernised but quality of the food is fabulous - enjoy! Must try the interestingly flavoured ice creams and fish and chips are a must.

    « Consistently good »

    Back here again to visit family locally and the hotel is just as good as my last review. Comfortable and tidy rooms - quiet even though wedding going on at the same time. Nice views across the countryside and efficient and pleasant reception service.

    « Amazing from arrival to departure »

    Had a meal at the comfy duck having visited before and have not god a bad word to say the staff are so polite and offer a service like no other. my and my partner was more then impressed well worth a visit.

    « Very pleasant stay »

    We were warmly welcomed on arrival and directed to our room. (In the extension) The room was a reasonable size with enough shave to get around. (Double room) Bathroom was a good size. Would have been good to have two sets of towels given that we had booked for 2 adults. We were there to meet with lots of family and the two buffet meals that the hotel put on were excellent. Plenty of food, very good quality. Breakfast the next morning was equally as good with a cook to order English breakfast. Would definitely go again if in the area.

    « Simply superb »

    We stayed here on Monday 21st of March, and what can I say from arrival the staff on reception were friendly and attentive, even informing us we could order breakfast in bed, we then had a meal in the comfy Duck, where again the staff were superb and the meal was exquisite, not to mention the brilliant cocktails, all topped off with a room that was comfy, tastefully decorated, and to a fabulous standard ! This is our first visit but won't be our last ! Thank you this is somewhere not to be missed

    « afternoon tea »

    really lovely afternoon tea..and not a sandwich in sight! very tasty.. diverse and something for everyone. there wasn't a scrap left. one of our party has had tea at the ritz and said the savouries were better and the sweets on par. very good value.

  • 4
    « Very Good Value. »

    We recently stayed here whilst visiting family in the area. We were able to check in early as our room was ready. The receptionist was very helpful and asked if we had booked a table in the restaurant in the evening as we were on a BB basis. We hadn't booked and although they were extremely busy we got a table sorted. We had booked an executive room which was very spacious and nicely decorated. We had lunch in the hotel which was lovely and big portions. The evening meal was also very good the only problem was getting a drink as the barman was on his own and over worked. Jenna the restaurant manager was lovely and very helpful. We are returning again in May and am thinking of booking afternoon tea and will also book an evening meal again.

    « Fabulous Stay in Spring »

    Had a lovely stay, really relaxed and the staff and the food were wonderful. Nothing was too much trouble.I was made to feel very welcome and valued as a customer. Room was spacious and welcoming. Would def. stay again.

    « Very Good Food but..... »

    This is not the place to come to if you want to impress your partner with an impressive drive through a gated entrance along a winding access road up to a Country Manor House Hotel. The facade of this hotel has been ruined by the construction of a carbuncle of an extension built onto the front of the left wing of the house and so making the final approach to it completely spoilt by its ugliness. The inside too has been ruined by the unkind introduction of stud walls forming and dividing what were beautiful large rooms to create spaces that have destroyed the 'olde worlde' feel of the Manor House. The accommodation however in 'the carbuncle' is acceptable and is just like staying in a modern hotel room at a major airport hotel. There was not enough shelf space in the very nice bathroom for two peoples' wash bags and their contents. An issue I have with almost every hotel room's bathroom in which I stay! The food this hotel served was excellent. The dinner was superb and the breakfast was one of the best I have had in a hotel. Non buffet breakfast cooked to order and served to your table was a delight. The 'serve yourself' toasting machine produced the best toast I have ever had from one of those infernal contraptions and so contributed to a very enjoyable breakfast experience. This hotel certainly does not let the 'Best Western' brand down, it's just unfortunate that the Country Manor House 'feel' has been destroyed by an unsympathetic extension and interior alterations.

    « Very helpful staff »

    I stayed on Valentine's night and I could not get a table in the restaurant. The staff sat me in the television lounge and served me dinner there, They could not have been more helpful. The food was excellent, my room was small but very comfortable. The hole was quiet. Very good value for money

    « Can't fault it. »

    We had a wonderful meal at this lovely hotel. Served by Jenna who is super professional, charming and friendly we throughly enjoyed our lunch and will always go to Oaklands when in town. Set in a beautiful building the food was generous in portion size and delicious. Nothing was too much trouble and the staff were all so friendly and good at what they do. Don't miss out on this impressive experience!

    « Fantastic evening »

    Last year my partner and I attend the valentines ball and we enjoyed the fantastic food and entertainment so we decided to do again it was definately worth the money great food great service and really enjoyable evening

    « Lovely Place »

    Recently stayed here for 1 night during business trip. Didn't know what to expect as it was booked by corporate travel team. It was dark when I checked but it was lit up and looked beautiful from the outside. Check in was smooth and room was on first floor which was accessed by grand staircase adjacent to main entrance. Room was clean, tidy and spacious with decent size bathroom and TV. Iron & board in room. Had lovey restaurant which was busy but not noisy, food was good and had separate bar. Check out was quick and smooth. Hotel is approx 10 minutes away from Humberside Airport. Would definitely stay here again.

    « One of the best meals I ever had and excellent service. »

    An impromptu visit last night to celebrate my niece passing her driver theory test. I had the surf and turf. I asked for the steak to be crispy on the outside and medium to rare in the middle. This was executed to perfection resulting in without doubt one of the best meals I ever had. The house wine was excellent and the service from the attentive staff was exceptional. I have waited a long time for a meal like that. Thanks to you all.

    « Nice meal in the Garden Room »

    We attended a function in the Garden Room, and it provided a very attractive and most suitable venue for a 'mid sized' do. It seemed well organised by well managed staff, so service was prompt, and polite. The food was pretty good really. Pate better than the soup, and (unlike last year's event at the same place), the unusual block of beef was very tender and tasty. Desserts were all good. Just a shame they seemed to forget to serve the coffee and mints??

    « Super hotel »

    Excellent hotel for real value for money and more. Caring, friendly staff for whom nothing is too much trouble. Excellent food. Comfortable beds, free Wifi. A pleasurable stay despite only being there to attend a funeral. Wouldn't hestitate to return if in the area again.

  • 4
    « Very nicely modernised old joint. »

    This is big old Victorian country house but public rooms and my room were tastefully modern. The restaurant has a good local reputation and is busy, despite being a touch on the pricey side. I'd estimate 3 courses at £35-40. Way better than a modern chain hotel. Staff excellent. Happy to return.

    « The best in the area »

    We love visiting the comfy duck and visit often since our first initial visit in September 2015. because of that a birthday treat of a sleep over in the hotel to really indulge was arranged. I've had many wonderful birthdays but none as lovely and relaxing as this. Initially there was some confusion at check in as we arranged an early check in and late check out but once the receptionist came out she had it all in hand sorry I didn't grab your name but your professional and personal approach made us feel welcomed to a home from home. Like an old friend was returning. Thank you so much. At the heart of a good business is a fantastic team and that's exactly what you have here at the oaklands. It's not often I don't find any dirt in a room the room we had was room 57 and it was spotless not a speck of dust anywhere and a comfy bed what more could you ask for? Top marks to housekeeping. It's beautifully furnished the staff are wonderful! Really attentive. By far the best in the area. The heart and soul of the hotel is the restaurant The comfy duck. And since our first visit it's wonderful to see that Jenna is in a more senior role her service as always was impeccable. She is truly a credit to to company and the staff in the restaurant are so wonderful thanks Ben for keeping the drinks flowing. The extra added touches made everything simply amazing I can't belive the official rating is only a 3* this hotel is worthy of at least a 4* rating the service is fantastic and by far outshines any others in the area. For business for pleasure or just to bolt away for a pecauful nights sleep this hotel caters for all. It's a hidden gem to everyone that played a part in my stay I thank you wholeheartedly i had a truly wonderful birthday. Extra thanks to the chef & Jenna for sorting my special happy birthday pudding please see photos. We will be back very soon

    « Wedding »

    We would like to take this opportunity to say a huge thank you to Matt and all the staff at the Oaklands Hall Hotel for the wonderful day we had celebrating our wedding. Matt and the staff were fantastic, attentive, polite and everything ran very smoothly. A massive thank you to the chefs the food was fabulous including the family meal we had the night before. Thank to Jeffery for his excellent hospitality too. We would especially like to say thank you to Matt for all his time and effort prior to and during the day for making it such a special day. We would have no hesitation in using Matts services again and recommending the Oaklands Hall Hotel in the future. Happy New Year to you and the staff.

    « Food, females and functions = fantastic »

    I recently went to a function at the Oaklands hotel, the food was divine however. . . waiting was FANTASTICO!!! I was served by three people throughout the course of the evening, two females and one male. The Male was rude and quite inconsiderate however my two females caught our eyes. They were both willing to b as helpful as possible. We asked for a jug of cream an moments later it was brought. Desserts were brought out while I was at the bathroom, and when a large male waiter ( the same rued inconsiderate one as before) took it away. I asked two females on separate occasions to see if this mistake could be rectified, neither making an attempt to rectify this mistake so I further asked another young lady and she apologised and within minutes brought me another. She was very helpful throughout the evening. I saw that multiple people had tried to tip her throughout the evening and these tips were put straight in a pot for all the others, this is not fair. I did ask the name of these two young females; Grace and Chelsea. I was willing to tip £25 however when I was told that it would go in a tips pot for shaing, I put my money away. So if you are ever at the Oaklands for a function, and you are served by a Grace or a Chelsea, Comment on how well they are serving you (if they still ar, which with no doubt they will be)- they will appreciate your comments !! Overall Food 4* Service (the two girls ) 5* (everyone else) 2* entertainment 4*

    « Fantastic »

    From the moment we arrived until the moment we left the hotel, we have nothing but praise for each and every one of the Staff They were courteous and efficient at all times. It was an absolute pleasure. We attended the Ultimate Legends Show, which included a Christmas meal, a glass of fizz on arrival was very much appreciated, the Garden Room was decorated beautifully for Christmas. The Manager knew what each and everyone had ordered for their meals, which arrived promptly, very well presented, very very tasty and hot, The Chef had done a brilliant job. The show was brilliant too, Andy Wood as Tom Jones and Bon Jovi and Monique Mitchell Wood as Kylie and Pink were fantastic as always. We stayed over too, the room was very nice too and breakfast the next morning, delicious. So all in all a brilliant stay, fantastic staff and food. Highly recommend.

    « Fabulous starts the the festive season »

    Visited this venue for a works Christmas party event, with meal and entertainment. What a wonderful evening! Entertainment was excellent with ultimate legends tribute acts, plenty of audience participation and dancing to be had. Ever dubious about mass produced menus, The meals were superb, excellent quality meat ( no cheap processed produce as with some venues) vegetables cooked to perfection and not mush! It was hot, plentiful in size and served to all parties quickly and efficiently. The venue was decorated with immense attention to detail, with the huge Christmas tree a beautiful feature in reception . Our party of very mixed age ranges, left this party feeling very festive, with full bellies and tired dancing feet. Will definitely re-book for next year.

    « Food fantastic......Service ??? »

    Went for afternoon tea here, the amount I have served, in 2 & 1 Rosette restaurants but never actually had the alternative experience of enjoying it myself. The idea of a seasonal afternoon tea was awesome, Steve and his team have always cooked great food so thank you for afternoon tea guys, the only quarm I had with the food was the macaroon, it was very undercooked however I wasn't sure whether it was supposed to be like this as it did state honey puree in the mix on the description, however I have never seen a macaroon in that manner...... Everything else was real nice.... Turkey roulade was great ( I hate turkey) but that was real nice....... Service......??? Melted and greeted by Jeff, very friendly as always so was good to see him, swiftly took the order, Aaron on the bar came over for a quick chat which was nice, it's good to see confidence and knowledge has increased :). However we didn't get a checkback until after we had finished, at this point it doesn't matter if there was sumin wrong or not as it's finished....... If you do checkbacks you catch any challenges...... Not everyone will get the attention to inform people they are not happy with something....... After we finished me and my friend waited 25 minutes for the afternoon tea to be cleared before we got out drinking tea....... Waitress was kicking a knife across restaurant as it was dropped, perhaps come back for it? Put whatever it is in your hand down, pick the knife up? Appreciate places get busy I have developed myself over the units in this industry, but staff talking at bar for about 10 minutes whilst guests are waiting to be seen to? .... So definitely room for improvement..... Was nice on the way out that Barry the general manager asked how things where, I informed him we enjoyed the food, so thanks to Barry as well :). I'll be back to try the evening menu, just hope service is as good as the food next time...... (my apologies about the side plate)

    « Enjoyed »

    Went to birthday party here, stayed the night, room cosy & compact, bathroom was adequate, all areas clean & tidy. Meal at party good, found it difficult at times to hear the speeches, as load music just outside door of venue near reception, but appreciated that he had a break for 30mins, so more speeches could go ahead. Sat morning buffet breakfast, very slow at restocking the buffet, because what I had on my plate was going cold, I didn't bother waiting for it to be restocked, too long

    « Food and drink »

    Attended at the oaklands hotel for works nite out, excellent food and excellent location within the garden room. Staff and facilities excellent would defo recommend this location for a works night out. Stayed in B and B and luxury followed by fantastic breakfast????

    « I slept so well I missed breakfast »

    Fantastic food and such a quiet location I slept in and missed breakfast. A real shame as breakfast was great last time. The scotch egg starter is a must. Must be one of the best locations in the Grimsby area

  • 5
    « Long stay »

    Food is amazing and all the staff have been very helpful and very welcoming at all times. Fantastic hotel. Great service and lovely people. The rooms are spacious and clean. The views are lovely also. Room service is very efficient and staff as always very nice.

    « Wedding Anniversary »

    This review is a little late, but that's because I was too early with it, following a review of the hotel's restaurant. Now it's a little late, but better late than never. I booked a table for six people back on the 2nd of September to celebrate our 43rd wedding anniversary, and although I missed an offer on their August monthly email, I asked the manager if I could take advantage of this. He said to call back in a couple of days, and he would have an answer. To my amazement, I was able to have the August offer! After the evening meal, which was superb I might add, my wife and I had a room with breakfast, for just £1 extra. The room was very comfortable, very clean and we had a good nights sleep. In the morning, we were able to have a full breakfast which was delicious, and all for just £1. How good is that ?!!! I must say, that the whole experience was a delight, and I say that with much experience of British hotels, as in my former working life, doing over 35000 miles a year, I have stayed in a large variety of hotels. The Oaklands is a bit special I have to say, and I'm sure the Best Western franchise company are more than happy with it too. The Cumfy Duck restaurant is an excellent place to eat, although I have said this in a previous review. The Manager there, Jeff, is a fantastic guy, and will make you feel special, no matter who you are! Try it out, you won't be dis-appointed.

    « A shame as it is capable of much better »

    We have stayed here previously and had a very good experience, so much so we were looking forward to this trip. The reception when arrived was good and the room was very nice, being clean and well stocked with all mod cons. The hotel on this occasion was busy with Christmas parties and weddings, as well as dealing with routine guests, and due to this I believe was not able to cope well. Numerous mistakes were made, food was served cold / overcooked / undercooked , orders did not arrive.The quality of the food and service were down from our previous experience. Good experienced staff rescued the situation on a number of occasions. Which compensated for others that left a tad to be desired The bar area was inadequately staffed and on a number of occasions no one was there to serve and they ran out of a number of staples. We would go again, but ensure its not so busy next time so we can experience what it was previously

    « Wedding »

    We had our wedding at the Oakland's, and my wife's 50th the following day. The day was awesome, went so smoothly. The service, food, both day and evening, were excellent. The planning and organising by our master of ceremonies, Matt King, and his team, ensured the day went exactly as planned, a massive thank you.

    « Perfect birthday celebration »

    We celebrated our daughter's 18th birthday with 20 family and friends in the private lounge last Sunday. It was a perfect afternoon, excellent food and service in a lovely setting with a relaxed atmosphere. Everyone is still talking about it, especially the food. Thank you Oaklands Hall Hotel x

    « Excellent, didn't want to leave!! »

    Booked the oaklands hotel for my wedding anniversary/husbands birthday after having previously visited a few months before for an excellent afternoon tea. Looked online and saw there was a deal on for a dinner bed and breakfast package. Bonus! The room.. we booked an exective room which was Lovely, comfortable, and scrupulously clean. Couldn't fault it in anyway. The comfy!!! Apart from the food being amazing, the service was second to non. We were greated by Jenna, who I had met on a previous visit there, who despite serving hundreds of customers since, recognised me! I must of mentioned somewhere in my email when booking the table that it was my wedding anniversary as during the meal Jenna brought over two glasses of bubbly and wished us a happy anniversary, such a lovely touch which almost had me tears! This was then followed by some lovely flowers again with a happy anniversary wish. Breakfast...we ordered breakfast in bed so we could relax and take things at our own pace during the morning. The breakfast arrived exactly at the time we had specified. Again the quality of food was excellent, and arrived piping hot despite travelling across the hotel. Overall...what an excellent weekend! Being a student nurse and money being tight I found the dinner bed and breakfast deal fantastic value. The staff made us feel like we were really welcome and valued. The attention to detail and the personal touches made by Jenna and the staff in the comfy duck really made a difference. We shall definatly be returning!

    « Exceptional »

    My parents recently held their Diamond wedding anniversary celebration at the Oaklands - and to say it went well is an understatement, its success is in no small part resulting from the magnificent efforts of the wonderful and attentive staff. Special thanks don't just go to Vikki and Chris, who were just fantastic and who went above and beyond, but to everyone who waited on us - more or less hand and foot - throughout our weekend stay. I honestly don't know how they did it without any fluster whatsoever, but it's obvious that a great deal of effort has gone into staff selection and staff training. WOW, well done to you all! And thank you very much. On the food side, the buffet was also of excellent quality, and varied too (many commented to me on how good it was). Reasonably priced as well. Great staff, great venue, great evening. Go to the Oaklands, in my view, you'll not regret it.

    « Great venue good rooms »

    Stayed here for a family anniversary party in the garden room our bedroom was fine but bed was little lumpy quite thin walls so as there was also a wedding in hotel the noise at night was ongoing into early hours fab breakfast all the staff are great and helpful would stay again

    « Not the best could be better »

    Recently went for a meal 8 of us service not great plates left on tables once finished eating for over 40 mins. Food was ok although not all correct when served. Hopefully if we go again we will have a better time

    « excellent hotel with exceptional staff »

    I frequently stay in this hotel for business purpose and cannot commend the staff highly enough. They are extremely helpful and accommodating and so polite too. The room service is also excellent, particularly the grilled haddock - well done Chef for such tasty food!

  • 3
    « Murder Mystery Package »

    We visited this hotel for an overnight package that included afternoon tea, murder mystery with dinner and overnight stay. Shortly after checking in, we went into the restaurant, as we had reserved a table for afternoon tea for 2.30pm. Unfortunately, our name wasn't on the list of reservations which was very surprising as we had booked by telephone over 3 months earlier. This had been confirmed by the hotel in an email and also confirmed by us when we wrote to the hotel with our dinner choices and settled the remainder of the bill. However, the young staff said they would sort a table for our party of 6. At 3pm we were shown to our table, but the afternoon tea didn't arrive until around 3.20pm - quite some time later than our preferred booking time of 2.30pm. We found we had to ask for actual tea and coffee, as these weren't offerred, although cups and saucers were set out on the table. We had already eaten the savoury items before we caught the attention of a young waiter who seemed quite surprised when we requested hot drinks! We enjoyed the variety of items on the afternoon tea, along with a glass of pink cava - it was presented nicely. Surprisingly, we weren't offerred extra teas or coffees, nor did anyone enquire as to whether everything was okay. Maybe this is due to poor staff training or just the inexperience of younger staff. Following this, we sat in the bar and ordered a bottle of bubbly cava. It was placed on the table in front of us, but as the waiter was about to walk away, one of us asked if he was going to open the bottle. He replied that he would if we would like him to! Did he really think we were going to open it ourselves - its not just a screw top bottle. The bar at the murder mystery event was a bit chaotic, as the staff seemed unsure of how to operate the tills, and we had to wait ages whilst they managed to sort this out. We had already preordered wine for the table but even after being seated for a considerable length of time, the bottles weren't brought to us and we had to go and ask. At the end of the night, I went to settle the bill for the wine, but again the staff couldn't find the items on the tills and had to involve a manager. The actual murder mystery went on too long and the size and layout of the room doesn't really lend itself to this type of event when half of the people there aren't in the main room - ourselves included. We missed out on what was happening and at times couldn't hear the actors, especially if they didn't have a mic or weren't using it correctly! Others we were sat with said they had been to 2 previous murder mysteries at the Oaklands which were much better. We have enjoyed others elsewhere, that were also much better. The food was okay, nothing special but mostly enjoyable apart from the parkin sponge - that was totally dried out and a huge disappointment. It tasted days old. Breakfast was tasty and self service with plenty of tea and coffee on offer. Our rooms were good with all the usual facilities - I particularly liked the heated bathroom mirror that didn't steam up when you took a shower! We were pleased to have stayed at the event til almost the end as our rooms were obviously above the event as the music was extremely loud. There was a strange and annoying humming/fan noise from outside of the room, on and off, til about 2 am. We couldn't sleep until this had stopped. Having said all this, we enjoyed our stay, particularly because of the company of our friends but also it was nice to be away from home relaxing, wining and dining. The Oaklands is just missing that attention to detail.

    « Another great event thank you! »

    Thank you to everyone who presented the super Villa Sandi Prosecco taster evening on Friday 30th October. I attended with a group of friends. - we quite often attend the champagne evenings so this was a great event! A four course fine dining menu presented by Stephen Bennett and his team complimented by Villa Sandi Prosecco tasting. Thank you for our Villa Sandi exclusive flutes!

    « Yet another pleasant stay! »

    Yet another pleasant stay at this hotel. Stayed in room 42 which had been well prepared. Used the restaurant for Sunday lunch, all the staff were very attentive especially. The food was very good, the portions were huge. The choice on offer for breakfast was also very good, buffet breakfast on Sunday, cooked to order breakfast during the week. The only negative aspect is having to walk through the smokers, who congregate by the main entrance, to get to the annex!

    « Family wedding »

    The hotel is lovely, once you turn the corner and see the hotel it is beautiful. The entrance is impressive and I'm sure looks fabulous for wedding pictures. Lots of parking and it is outside of the town. We had a lovely spacious room looking out on the gardens at the back of the hotel. Room's and bathroom were all very clean as was the hotel itself. The food in the restaurant The Comfy Duck was fantastic and amazingly good value, the let down here was the majority of staff apart from 2 that were serving were fairly useless, we had several staff members attend our table over the course of the meal and yet we waited nearly an hour for our desert even though several of us asked many times for it. This wasn't any better the following day either unfortunately.

    « Weekend away in Lincolnshire »

    Nice hotel, very friendly staff. Lovely room, nice and clean but far too hot. Unbearable heat even though no radiators seemed to be on. Window only opened a small way. Fan was provided so we had to have it on full blast both nights even though it was October and chilly outside. Good deal on Sunday night with 2 course meal for 2 with bottle of wine for set price of £30. Service and meal was excellent. Breakfast was good also.

    « Delightful afternoon tea & evening meal »

    My husband and I have stayed overnight on a few occasions in the past year and always felt well looked after. The Comfy Duck is great for afternoon tea, excellent evening meals and a very good cooked breakfast, all served either in the comfortable restaurant or outside on their pleasant sun terrace. An excellent venue. The Manager obviously ensures that all the staff are well trained. They are considerate & conscientious. We have found this hotel is great to just get away from it all and relax. We plan to stay again very soon. Thank you for the flowers for our anniversary. And a big thanks to the General Manager for providing such a fantastic Hotel.

    « Comfy »

    Very good hotel with attentive staff. Good hotel fare too. Rooms were of adequate size with a desk for working. I have had much bigger at BW before, but this was fine for what I needed. Breakfast was good, though I would have liked some fresh fruit to take with me for my journey each day. Bedroom temp was easily adjusted to my needs.

    « Lovely »

    Had a lovely meal with a couple of friends, very nice food and the waitress annaliese was very polite and professional and was also very friendly, had such a brill night and never had to wait when we wanted to order, it was a fantastic night and will be going again, very lovely place to go :)

    « Fantastic Hotel »

    Wonderful Hotel with very friendly and helpful staff. The food was absolutely fantastic and worth every penny. I would highly recommend it. If you are just eating in the restaurant book in advance to avoid disappointment as it is very popular.

    « Food and venue beautiful »

    Came here for food to celebrate a friends birthday. We all booked into the hotel in order to drink and fully relax. The staff were friendly, polite and professional. The food was delicious in the evening. I had duck for my main which was cooked to perfection. The venue is beautifully decorated, the grounds are immaculate and an ideal setting for a wedding or other special occasion. Our room was clean and included all the basics you might need on your stay including shampoos, shower gels and body lotion which I was grateful for as is packed in a hurry and forgotten these items. Breakfast in the morning was buffet style, plenty to choose from and well made. Can't fault this place and hope to return soon!

  • 5
    « Thoroughly Enjoyable Wedding »

    We held our wedding here this Saturday and I can not fault the location, the room, and utterly applaud the food and staff, most notably Ben who was excellent. Anyone thinking of a small intimate wedding, please consider The Oaklands, Longs Lounge as I now have amazing memories of my wedding day. Thank you

    « excellent chef and front desk staff »

    the staff and the food are amazing - the bedding, particularly the pillows could do with renewing - a slightly uncomfortable first night until i went and bought my own pillows. Good location, close to the city

    « Perfect 60th Birthday celebration! »

    As a big fan of The Oaklands Hotel and The Comfy Duck restaurant I had no hesitation in choosing it as the venue for my 60th Birthday celebration on September 10th. Our party of 18 family members and friends was the perfect number for the Longs Lounge which was ours for the evening. In fact we had access to the room during the afternoon to put our own touches to the table and to place name cards and balloons etc.The evening was absolutely perfect! Many thanks to the Chef and his team for the beautiful food which was just so delicious, as always. A huge thank you to Jeff who was our Master of Ceremonies for the evening. I can't tell you how much I appreciated your attention to detail and your warmth and your sense of humour. You contributed hugely to the success of the evening and I thank you for that. Many thanks to the waiting staff too. Finally thank you to the reception staff who managed our pre-orders, room reservations and who answered all of our questions in the preceding few weeks. To anyone planning a celebration I would absolutely recommend The Oaklands! Kind regards, Jeanette and Ian


Getting to the hotel ...

All directions
·From: All directions. By road, the BEST WESTERN Oaklands Hall Hotel is located at the junction of the A46 and the A18 at Laceby, on the edge of Grimsby. Easily accessible from the south and west via the M18/M180 and A18, and from the north via the Humber Bridge, A15 and A18. By rail, Grimsby Railway Station is situated within 15 minutes drive. By air, Humberside Airport is within 15 minutes drive along the A18.

Our other hotels nearby