Best Western Plus Hotel Grand Castle Inn & Suites,  Grandville

4.0/5  - based on 13 guest reviews.
3825 28th Street SW, 49418-1316, Grandville, United States - See map
+1 616 532 5832 +1 616 531 6917

Destination

Dates

Your room

> Room 1

1 adult

 

Hotel advantages

  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
TripAdvisor Traveler Rating
based on 13 traveler reviews
See more comments >>
Photo gallery :
The newly opened Best Western Plus Grand Castle Inn & Suites is conveniently located off I-196 and minutes from downtown Grand Rapids. With a complimentary full hot breakfast from 6 a. m. - 10 a. m. , free Wi-Fi, an indoor heated pool and whirlpool open 8 a. m. - 10 p. m. , you will feel refreshed with our modern amenities. Located close to Grand Valley State University, DeVos Place Convention Center, Van Andel Arena, and all that Grand Rapids has to offer!

See rates and availability

 
Room 1

Guest reviews


in partnership withtrip advisor img
based on 13 guest reviews
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
10
Verygood
 
0
Medium
 
2
Poor
 
0
Horrible
 
1
Business Business 5
Couples Couples 2
Family Family 4
Friends getaway Friends getaway 1
Solo travel Solo travel 0
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Best Western Plus Grand Castle Inn & Suites,Grandville
  • 5
    « Lovely stay »

    We stayed at this hotel for three nights during a recent visit in the Grand Rapids area. It was a great experience. The hotel is lovely with large rooms that accommodated a sofa bed and two large TVS. Our king bed was very comfortable - better than home! Noteworthy is the staff - what wonderful young folks they were. In spite of an elevator that was out of order when we checked in, the desk person who was on his own that day, made certain we didn't have to drag luggage to the second floor - did the honors himself. And, it was that way our entire stay - they were always friendly and went out of their way to ensure our comfort. Breakfasts were terrific - everything one could ever ask for and we greatly appreciated starting our long days with good food. We would love to return to this Best Western.

    3
    « price »

    I was quoted a low price when I booked a room. Got there and the price had doubled. Luckily I had printed out the email confirmation with the original price quoted and the manager honored it. Bathroom could of been cleaner. Staff was very friendly.

    5
    « Best Hotel Experience In A Long Time »

    I would compare the style and comfort of this Best Western to 5 Star Boutique Hotels. I stayed in a King Suite with my husband for two nights. The bed and pillows were unbelievably comfortable. The suite was stylish, clean and smelled good. I would also write the say for the lobby. The lobby was also stylish, clean and smelled fresh every time we walked in. The staff were friendly and accommodating. Definitely will be staying at Best Westerns in the future.

    3
    « Great rooms but horrible breakfast. »

    The rooms are great - very quiet. The breakfast is not good. Be sure to eat out. Pillows are difficult to sleep on (hard). Room is decorated nicely and the hotel was very quiet. Close to the freeway, so easy on, easy off.

    5
    « Ground hog marathon »

    Room was extremely clean - entire hotel was clean and safe - the front desk assistant was so much help / friendly - it's exactly what you would want when staying somewhere! Can't wait to go back next year

    5
    « Family Get-Away »

    Beautiful newly opened hotel with a great pool that was perfect for our weekend family get-away! Lots of different choices for breakfast to satisfy picky eaters. Everyone from the front desk to the housekeeping staff was beyond friendly and helpful. Will be planning another weekend trip soon!

    1
    « Incidentals cost will kill you »

    This hotel requires you pay the price of the room over again for incidentals coverage. Look out if you don't want $150 from your credit card frozen for a week! Holiday Inn doesn't charge anything. Go somewhere else.

    5
    « Fun time »

    This is a new hotel in grandville mi. Very very nice hotel. Great pool. A little cool the kids said. They really enjoyed it. Only 4' deep witch was good for us. 6 yr. old. And a 5 yr old. Good. Breakfast. I asked for a. Hcp. Room. Had a roll in shower with a lot of hcp. Rails. I loved it. Just what I wanted. Very happy with every thing.

    5
    « Great new hotel! »

    We were very pleased with our stay. The hotel has only been open since December 2017. The king suite was extremely spacious with two large televisions. The staff was very accommodating, attentive and kind. Breakfast was good with eggs, bacon, cereal juice. We would definitely stay here again if in the area.

    5
    « Quick visit at a great hotel! »

    Quick visit as I just needed a place to crash close to the highway (I-196). I was traveling for business and decided to stop here. I was welcomed by a clean, modern, and warm environment - much appreciated during the winter storm! The employees were great, and told me that the hotel was recently opened. Everything in the hotel was in fantastic condition! I'll be there again next time I'm in the area!

  • 5
    « New Best Western »

    Stayed here while visiting clients in Grand Rapids. Staff was very kind and helpful. Breakfast was very good. The King Suite ( I guess all the kings are two room suites) was beautiful. Large televisions and good internet. This hotel is a good value

    3
    « Brand New Hotel »

    This was a brand new hotel when we stayed there. I wasn't blown away by the staff service but it wasn't bad either. Since it is new, I hope they take some traveler feedback. The hottub wasn't working when I stayed which was unfortunate but not a deal breaker. There wasn't a TV guide in our room so we had to spend some time surfing in order to find anything that we wanted to watch in our room. In the pool, a hook for towels by the shower area would have been nice. The pool was a bit chilly as well. On the positive side, the hotel is new and nice looking. The rooms were spacious. The Tazo tea that was offered in the room was a good thing. The breakfast contained great options and looked good. Overall an average experience but small ways to improve and make it great.

    5
    « I think it is new »

    This is a beautiful hotel just outside of downtown Grand Rapids. My room was huge with a living room and a separate bedroom. Stand up showers so no yuckie tubs. It is either a new hotel or a hotel that was just completely renovated. The women at the desk was very helpful and the room was spotless. I normally do not stay at Best Westerns but I would stay at this one again if I come back to Grand Rapids

    5
    « New Hotel »

    I stayed at this Best Western last night after discovering it while driving down the expressway. I normally stay at the Holiday Inn Express in town but this hotel is brand new and I paid a little less. Being new I was told it has new beds, all the king rooms are suites, and large tvs in the room. Breakfast was good and the lady at the front desk was very helpful. I will be staying here when coming to Grand Rapids going forward

 

Getting to the hotel ...

All directions
·From: I-196 East/Chicago. Heading east on I-196 towards Downtown Grand Rapids, take Exit 70A. Right off the exit onto 28th Street and the Best Western Plus Grand Castle Inn & Suites is on your left. ·From: I-196 West/Grand Rapids. Heading west on I-196 from Downtown Grand Rapids, take Exit 70 (exit is on your left). Make a left turn on 28th Street and the Best Western Plus Grand Castle Inn & Suites will be on your left. ·From: Gerald R. Ford International Airport. Exit airport on John J. Oostema Boulevard/44th Street. Follow 44th Street. for 12 miles. Turn right onto Wilson Avenue. Follow Wilson Avenue for 2. 1 miles. Turn right on 28th Street SW. The Best Western Plus Grand Castle Inn & Su...

see more