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Best Western Premier Hotel Grand Canyon Squire Inn, Grand Canyon

74 State Route 64, 86023, Grand Canyon, United States - See on a map
Best Western Premier Grand Canyon Squire Inn - Welcome to the Best Western Premier Grand Canyon Squire Inn! The Best Western Premier Grand Canyon Squire Inn is ideally located in the center of Grand Canyon. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Take advantage of our convenient location just outside Grand Canyon National Park and more at this full service Grand Canyon, Arizona hotel. Situated only one and a half miles from the entrance to Grand Canyon National Park, the Best Western Premier® Grand Canyon Squire Inn strives to provide outstanding customer service and comfortable accommodations guests deserve. Each spacious and well-appointed guest room at this Grand Canyon hotel feature 42 to 46-inch LCD televisions, microwave, refrigerator, as well as iHome® docking stations. Take advantage of the hotels many amenities including indoor pool and hot tub as well as an outdoor pool and hot tub, fitness center, bowling alley and an arcade. This 100% non-smoking hotel also offers meeting facilities accommodating up to 275 guests and three on-site restaurants for guests convenience. The Grand Canyon area offers a variety of activities to suit any taste including horseback riding, river rafting down the Colorado River and snow skiing in Flagstaff. Take a jeep tour of the Grand Canyon or hike the Canyon's Rim Trail or the Bright Angel Trail inside the National Park. Guests will also enjoy visiting the Yavapai Point lookout or taking a helicopter ride above the canyon for a birds’ eye view. The friendly, helpful staff at the Best Western Premier® Grand Canyon Squire Inn is ready to ensure a fun filled memorable stay in Grand Canyon, Arizona. Make a reservation today and save! Enjoy your stay. We are currently expanding. There will be evidence of this work during daytime hours. As a rural community, our Wi-Fi may not be the standard our guests expect in more developed locations.

Best Western Premier

Hotel Grand Canyon Squire Inn

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Hotel advantages

  • Coffee shop / restaurant
    Coffee shop / restaurant
  • Heated pool
    Heated pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 7290 guest reviews
NOTE ISSUED
Excellent
2686
Very Good
2776
Average
1187
Poor
414
Terrible
227
REFER TO NOTICE
Business Business
56
Couples Couples
3045
Family Family
2835
Friends getaway Friends getaway
681
Solo travel Solo travel
129
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Great family spot "

5
beanm76, Smithtown, New York 13/07/2019

We loved this cozy little resort just minutes from the gate of the Grand Canyon. Nice room, pool, hot tub, work out room, game room for kids. Really loved the patio area were we ate dinner each night and the outdoor fire they would light so we can enjoy our wine by it. Kids were happy and parents were happy too! Highly recommend for families traveling to the Grand Canyon.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and letting us know how much you enjoyed your stay. We have so much to offer our families who visit, and we are happy to hear you were able to take full advantage of all we have available. Happy kids and happy memories make for a great family vacation, and we appreciate you letting us be part of it. We look forward to your next visit!

"Convenient location and shuttle stop to the national park"

5
vaca13579, Springfield, Missouri 12/07/2019

We paid extra for an over sized deluxe room with 2 queen beds. I was happy we were put in the newer section of the hotel it was nice. The shuttle stop is super convenient and easy to use. We used the pool but the other amenities including the fire pit looked inviting if we had more time. Unfortunately no free breakfast but if you plan ahead you can stop before the grand canyon and use the refrigerator. The gift shop also had drinks and single serve breakfast items (cereal) or snack options if you don't want to eat at the restaurant.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. The 7000 wing offers a modern feel and allows our guests an alternative to the rustic charm available in the other buildings. We are glad to hear you enjoyed your visit. We appreciate you letting guests know about picking up some snacks to stock in their in-room refrigerators. We hope you will think of us when you next visit The Grand Canyon!

"Great location"

4
Michele102479, Baltimore, Maryland 11/07/2019

The location is out of this world. The little town is very nice and everyone is friendly. Hotel itself was very nice. The room was large, they have game areas, a bowling alley, a pub and an indoor pool. The down side was the noise from the helicopters taking off from the airport and the fact that I could hear my neighbor taking a shower. The Elk walking through the town made up for any down falls. Will definitely be staying here next visit to the Geand Canyon.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. What a wonderful experience you had! Seeing the elk is such a thrill! We appreciate you letting us be part of your special memories, and we look forward to your next visit.

"Lovely and comfortable!"

5
216danita, Mesa, Arizona 11/07/2019

Beautiful hotel and very helpful staff. Great location close to Grand Canyon entrance. Knowledgeable concierge can help you plan your Grand Canyon activities - by air, water, hiking, or tour buses - everything is convenient.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. Our concierge is passionate about your experience and works hard to provide our guests with memories that will last a lifetime. We are so happy to hear you have a great visit with us. We will look forward to your next visit!

"Large and well-run hotel close to Grand Canyon"

4
Moniek_Accra, Los Angeles, California 07/07/2019

A large and nice hotel in Tusayan, the nearest ‘town' to the south rim of the Grand Canyon. The room was quite spacious & clean, though lacked any ‘living room' space. The bathroom was very roomy. We were disappointed that breakfast was not included especially at the high price (it was July, so high prices should not be a surprise). A shout-out to the manager of the buffet restaurant (Jessica) and her colleague Mark who went out of their way to play the Women's World Cup match (US v. Netherlands) during the breakfast rush. Thanks for being responsive! Checking in and out was a breeze. We did not use the pool but it looked nice too.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. Jessica and Mark will appreciate your recognition of their effort to provide you with an enjoyable experience, and we are so thrilled to hear you had a great visit. We look forward to your next one!

"Impromptu Grand Canyon Experience"

4
Sunshine00974497377, Phoenix, Arizona 06/07/2019

Took my husband to the Grand Canyon for the first time and needed to find a hotel for the evening. We very much like hotels with soaking tubs, which is the primarily reason we choose this one. The outside of the hotel is a little deceiving, meaning you don't think it will be as nice as it is inside. But as soon as you walk in you think you're somewhere else. It was really nice! And the room didn't disappoint either, or the soaking tub. My only complaint was the jets in the room didn't turn on by themselves so the maintenance guy had to turn them on and off by the breaker box. A little disruptive to our evening but it got worked out. :) Definitely would stay here again.

"A great property, wonderful room, would come again...but please deal with Mike!"

4
TouringBantu, Cambridge, United Kingdom 04/07/2019

Can not fault the quality of the property, above the standard Best Western fare, great pool area with decent hot tubs inside and out. Comfortable beds and a choice of restaurants. Our only issue was with "Mike" or "Mikey" in the Squire pub. Candidly we thought he had been spending too much time quality testing the merchandise! Rude to guests and more so to the other bar staff. Got our bill (check) wrong 3 times out of 3...never in our favour. Big respect to the young man with a ponytail who was busily sorting out Mike's errors time and again. My advice is for management to mystery shop the pub one night...you will not be pleased to see what he is doing to your brand.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. You have let us know our property exceeded your expectations with regard to our comfortable beds, great amenities, and dining options. We are so happy to hear you found us to be a great property and that you will return to see us. We are only so sorry to hear that not all of your experiences were as enjoyable. We appreciate you bringing this matter to our attention, and we will take steps to address it immediately. We do so hope you will be back to see us again soon, and we wish you safe travels until we meet again.

"Excellent motel "

5
Susie G, Anderson, South Carolina 04/07/2019

This motel was super nice. It is very convenient to the Grand Canyon- about a fifteen-minute Drive. Our room was comfortable and quiet. Everyone was very nice. Breakfast costs extra. So, we did not get it.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. Happy Independence Day! We are thrilled to hear you enjoyed your stay, and we hope you will come back and see us again soon.

"Location, location"

4
User 03/07/2019

We selected this motel for the nearby free shuttle service into Grand Canyon, based on reports of long lines to get into the park. The price seemed high for the value, but we appreciated the close location after a long day of hiking trails around the South Rim!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. Location is so important when you travel, and we are one of the very few who are fortunate enough to be so close to such a spectacular location. We are thrilled you were able to secure a room and that you were able to make the most of your journey as a result of our convenient location. We hope you will visit us again soon.

"Good family friendly hotel just outside the national park"

4
fredrikc440, Bangkok 02/07/2019

This is a great place for familiar visiting Grand Canyon to stay at. The hotel is located 10-20 minutes by car outside the national park. The hotel consists of a few two story buildings with plenty of parking close to the rooms. Rooms are big with fridge, coffee machine and large bathrooms. Beds are good as well. There are two restaurants; one has a buffet which we didn't try and then there is a bar downstairs with a regular bar menu with burgers, chicken wings etc. next to the bar there is an arcade where you have billiards, air hockey, pin ball and also bowling. Great fun for everyone. There are two pools (inside and outside) plus a jacuzzi. You can also do self laundry for three dollars which is nice. Very positive is that all staff is vey service minded and friendly and meet you with a positive can do attitude. Having just visited another hotel where this was not the it was so nice to be treated with this attitude. I also like the fact that the hotel takes the environment seriously and uses recycled water. We only stayed for a night as we only had a quick stop over but we all felt that we would have liked to stay longer.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. You were able to delight in so many wonderful features and amenities, and we couldn't be happier to hear our team made you feel at home by providing all the comforts you needed. We strive to lead the industry in providing superior care, and you have let us know we are on the right track. We appreciate you and look forward to welcoming you back again.

"We Loved It!"

5
jdrosty, Bismarck 01/07/2019

My family loved our stay. Everything about the hotel was wonderful and we have zero complaints. Front desk staff was great. Room was clean, and such a nice size! It's always handy when there is a sink inside and outside of the bathroom area too. More than one of us can get ready at the same time!! We absolutely LOVED the pool areas. The outdoor pool had a great vibe, the water was so nice and WARM. The patio bar area and lawn were so cozy, so we could relax and have a couple of drinks, after a long day of sight-seeing. (If the weather doesn't cooperate, there is an indoor pool too)! The location to the entrance of the Grand Canyon super convenient too! Overall, great stay!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing so many wonderful details about what made your stay so special with us. We appreciate you taking the time to let us know how much you enjoyed your stay, and we look forward to your next visit! Travel safely!

"Nice place for a Grand Canyon visit"

4
CKBush13, Rhode Island 27/06/2019

We stayed here for two nights to hike the South Rim - 2 adults and 2 teens. Room was clean and spacious, bathroom nice and big and a separate sink outside the bathroom makes clean up easier when so many people are involved. Decent laundry facility helpful too (it ate my quarters in one machine though). Only negatives are price - all of the on-site restaurants are very pricey ($60 for buffet breakfast for 4). But the food was reasonably good and the proximity made it appealing. A good option for families.

"Wonderful"

5
User 23/06/2019

This hotel provided a great experience. Service was excellent, and the location to the Grand Canyon was perfect. Lots of food options near and in hotel. The refrigerator in the room didn't work properly. We did not report it, since we were in and out so much, but the staff was so helpful, I'm sure they would have taken care of it.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. We appreciate you letting us know our staff was able to provide you with an enjoyable stay. We are sorry to hear about the refrigerator, and are happy to know you had faith in our staff to handle this opportunity had it been reported. We will continue to work hard to ensure our guests have a superior experience, and we hope you will be back soon to visit with us again.

"Wonderful hotel ! "

5
joan17666, Chester, United Kingdom 22/06/2019

We stayed here over night while visiting the Grand Canyon... wonderful hotel and so close to the canyon , the rooms were spotless and also had a very nice coffee maker in the room , spacious bathroom with lovely products ... and also loved yippee hi yeah cowboy steak house restaurant across the road . The only thing I would say is on checking in the lady on the reception didn't look to happy or friendly looked like she hated her job but on checking out the other reception was a sweet kind lady . Great stay definitely recommend this hotel ... beautiful jo Roberts ps I definitely recommend maverick helicopter ride! Unreal !!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing such a positive review! We are thrilled to hear you enjoyed your visit, and we know we have some work to do with regard to how we welcomed you into the hotel. We apologize for failing to exceed your expectations with regard to our service, and we will continue to strive to provide our guests with the warmest welcome in town! We hope to have another chance to greet you back again soon!

"Wonderful room!"

5
LoveAGreatBnB, Lambertville, New Jersey 21/06/2019

We stayed here one night when visiting the Grand Canyon South Rim. Our room was very spacious, updated, nicely decorated, well-maintained, and clean. It had all the key amenities. We heard no sounds coming from the room next-door. The mattress was very comfortable. The exterior of the buildings and the grounds was well-maintained as well. Our only complaint about this facility was related to signage- finding the hotel itself, then the building where our room was, was difficult. Our cell phone carrier had no service in the area, so we had no phone or GPS and had to rely on our vision to find the hotel. As we were driving on route 64, we were looking for “Best Western,” but did not see it. We circled back through Tusayan again, and finally found a person who was a local. She told us it was right before a roundabout. We still did not see a Best Western sign, but pulled into what looked like a hotel complex. We tried the first big building, which had two doors that looked like potential hotel entrances; both were locked. Then we drove around and found somebody and asked if he knew where the Best Western was. He said we were in the Best Western complex, and told us to go around the pool to get to the lobby. We still had trouble finding where the entrance was to the lobby. Once we knew that we were at Best Western, we looked at the sign along route 64 and the reason why we did not pick up on it was it looked like it was the “Premier” hotel, as that was what was in big letters on the sign. Also, even though we were given a map to find the building where our room was, we did not see numbers on the buildings and did some extra circling around till we found our room. We hope management will take note to improve their signage. Other than that, we loved the room and the facilities.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. It sounds like you enjoyed your stay with the exception of finding your room. We appreciate the details you provided about how our signage impacted your visit., and we are so sorry to hear about the difficulties you had in getting your vacation with us underway. Our new brand logos are not as identifiable as you remember, and it's important that we share your observations accordingly. Further, the signage around the property was not as directional as you hoped. We will take your comments into consideration as we look to improve how we communicate with our guests. We invite you to come back and see us again soon.

"The restaurants are outstanding but the rooms are just so-so"

3
Linda D, Collierville, Tennessee 20/06/2019

We were here for three nights during prime tourist season- when everything is overpriced, including this hotel. However, it has four restaurants (all very good), two swimming pools, a bowling alley and gift shop. Although we would not ordinarily pay this much for a room of this quality, it was decent and clean. And it is very convenient to grand Canyon national Park. In fact, there is a Grand Canyon shuttle service bus that picks up passengers from this hotel, free.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you so much for staying with us and sharing your review. It sounds like overall you had a great experience--almost everything you could hope for while on vacation--and you would have preferred that our rooms exceeded your expectations. We have so many different types to choose from, we feel certain we can meet your needs next time. Thank you again for sharing your visit with us. We hope to see you again!

"Great!"

5
Elizabeth K, San Jose, California 19/06/2019

A nice stay in a well-appointed resort. Nice large, clean room; lovely pool; good restaurants (we had dinner at the pub and breakfast at the buffet); other diversions (game room, gift shop). Everyone was friendly and the location can't be beat. Only suggestions: wish there were places in the room to hang wet swimsuits and towels; HVAC was noisy and didn't filter out all the smoke from the controlled burn at the Grand Canyon. But did not bother us enough to take stars off. Definitely recommend!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for letting us know you enjoyed your stay. We appreciate your business and your thoughtful feedback. We are sorry to hear there was not a place to hang your wet clothes and towels, and you would have liked your HVAC unit to provide less distraction. We appreciate you letting us know how we can improve, and we hope we will have another chance to provide you with superior care in the future.

"Fantastic except expense"

3
BevT58, Port Charlotte, Florida 19/06/2019

We traveled for 14 days in the west and this was by far the most expensive. Pool and hot tub as well as room were all fantastic. But we wanted to swim in the morning and outdoor pool not open. For the price should at least include breakfast.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for taking the time to share your experience with us. We are happy to be part of your travels, and we know we have some work to do in order to exceed your expectations. We apologize for letting you down with regard to our pool hours and the amenities we provide at no cost. We will be sure to use your comments in an effort to improve the quality of the products and services we provide. Please come back to visit us again should you return to The Grand Canyon so we may have another chance to provide you with superior care.

"We will return to this hotel"

4
Excursion36543320824, Loda, Illinois 19/06/2019

Everything was in good condition and working order. Staff was helpful and friendly. The hotel was large, so we did spend a lot of time walking from our room to the front lobby to refill water bottles or ask questions. Close to the Grand Canyon, so food options were pricey.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We are happy to hear you enjoyed our helpful and friendly staff. We will continue to work hard in an effort to exceed your expectations, and we look forward to your next visit.

"Gorgeous place just not what we expected."

4
Nancy G, Crossville, Tennessee 18/06/2019

This is a top notch resort hotel. Beautiful pool, bar by pool, expensive restaurant and average buffet option. No free breakfast at this Best Western even though the other 9 Best Westerns we stayed in on this trip had that amenity. We paid $5 for an egg Mcmuffin at McDonald's across the street. If you are going to the Grand Canyon, bring a big bag of money. You're going to need it.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. It sounds like we met most of your expectations, taking you by surprise in some ways. Still, overall it sounds like you had a wonderful visit to our hotel and the area. We hope we will see you again on your next visit.

"Classic travel hotel"

4
jamesyu924, San Jose, California 12/06/2019

It is a old famous hotel in the canyon village. A lot of group tourists coming... make the lobby quite noisy. The room is big and nice design. However, the bath water seems wield... not sure why. Just ignore the food... please NEVER try seafood in the restaurant...

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. We appreciate you letting us know what you liked about our hotel, just outside of the and how we can improve. There are so many visitors we cater to daily, and our lobby is a collective of dreamers and adventurers from all over the globe. This can make for large groups, as you noted, who can be accompanied by noise at peak times. We are sorry to hear the bath water seemed unusual and that you are unable to recommend the seafood in our restaurant. We will keep an eye on these two areas in an effort to ascertain how we may improve these areas. We wish you safe and happy travels in the future. Please come back and see us again soon so we may have another chance to provide you with superior care.

"Good location"

4
User 10/06/2019

Great location to travel to Grand Canyon..The hotel is located almost in the Grand Canyon. If you travel to the canyon more than 3 days, it is great location to stay..There are lots of restaurant around there..even grocery store

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We are thrilled to hear you found us to be a good location, and that you enjoyed the conveniences around you. We hope you will come back and see us again during your next visit!

"Great place for families"

4
Elsie0620, Boston, Massachusetts 10/06/2019

This place would be great for families with kids in particular. Our room was huge! Ginormous TV, loads of channels. Really good comfy beds and bedding. Everything clean, although a little swiffering under the vanity might not go amiss. The pub downstairs was fun to hang out in, great portions and a very friendly bartender. For the kids there's that bowling alley and the arcade and 2 pools, indoor and outdoor. Breakfast was good and they had specials that made it a good deal as well. Staff were all unfailing pleasant and attentive.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. Travelling with the family is so special, and you hope for a home away from home that is comfortable and provides you with everything you need to make your visit enjoyable. We are pleased to have been that place for you and yours. We invite you to come back again when you next visit, and we wish you safe travels until then.

"Good Location for Seeing Grand Canyon, Lovely Indoor and Outdoor Pools"

3
David B, Farnham, United Kingdom 10/06/2019

Located at end of street in quieter area and next to Grand Canyon airport. Check in and check out OK. Restaurant dinner OK. Rooms OK. Outdoor pool excellent. Good parking. Large rooms. Standard "chain" type hotel.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. It sounds like we met your expectations, and we will continue to strive to exceed them! Please come back and visit us again soon.

"Awesome"

5
sarettar2014, Fort Worth, Texas 08/06/2019

Checkin was early and we checked in, the room was great. We didn;t get to enjoy the bowling or arcade because we had a trip on the river, which was a 12 hour trip. The room was very nice and large. I was with my granddaughter for her graduation trip. This was our last hotel and the best.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and allowing us to be part of such a special time--congratulations on your granddaughter's graduation! It sounds like you were able to make memories that you and your family will cherish for years to come, and it is so heart-warming to know we helped make the enjoyment possible. We are honored to have provided you with a home away from home, and we invite you to come back and see us again soon.

"Good Location"

3
Kay B, Delanson, New York 06/06/2019

We enjoyed are stay here. We had some confusion on check-in with the time of the amenities. They do have a breakfast buffet for a fee but they didn't tell us when we arrived so we missed it. Then they said the details were available in the room but the paperwork in the room said call the front desk! Bathtub is huge but maybe difficult for shorter or physically challenged individuals to step into. We had a late checkout (Noon). Cleaning crew who knocked on door at 8:30 am did not speak English and did not understand when we said we weren't ready.

"Overpriced and under delivered."

3
User 06/06/2019

Spending an arm and leg on the room and then asking for fingers and toes to eat on site. Not cool. Need ice for your trip? Not here. Only one working ice machine on entire property and it was 310 steps away. Yes, I counted.

"Great staff on adequate property"

3
FarAway12208157726, Scottsdale, Arizona 05/06/2019

This property is in need of an update. The room was dreary and not very clean. Rates are highly variable, so I had extremely overpaid with my reservation, but I was able to get lowered to the latest rate without a fuss. It was nice to have activities on-site like bowling and pool tables. Breakfast was great. Dinner was mediocre. I have to mention the staff. They were some of the friendliest, most helpful people I have encountered.

"Bucket list of hikes."

4
User 04/06/2019

Nine family hikers returned for Grand Canyon North to South Rim 25 mile hike. We stayed at the North Lodge ( excellent - will go back to hike side trails especially The Wave ) then 14 miles to bottom to stay at Phantom Ranch overnight. The steak dinner was excellent. Day 2 included 11 miles out to South Rim to stay at Best Western South Rim ( Kudos to Chandler at South Rim for rooms.). THE GRAND CANYON cannot be described, it has to be experienced from top to bottom. Biggest surprise is the 11 year old beat out the experienced hikers! Getting everyone in one place to enjoy the company of each other and 6 million other annual visitors seeking a great experience is priceless.

"Very Enjoyable Stay"

4
Ray H, Gatlinburg, Tennessee 04/06/2019

The room was very nice, the bed very comfortable, and the room was very clean. We stayed three nights and the maid service each day was good. It was very close and convenient to the Grand Canyon so it was just a short and easy drive each day. A shuttle was available if you preferred to leave your car parked at the hotel. The only disappointment was, they did not have a complimentary continental breakfast. Hot meal breakfasts were available, but were pricy. We have become accustomed to the complimentary continental breakfast almost every where we stay and were surprised and disappointed that they did not have one. Be that as it may, it was a great place to stay with a wonderful staff.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing all the enjoyable details about your visit! Three nights is a great amount of time to unwind and take in the area, and the fact that we are so close to both the park and the shuttle stops helped you make the most of your visit. A clean and comfortable room with attentive service helps you feel most comfortable and as if you are cared for, which is our aim. While some of our rates include breakfast and we offer an amazing $6.99 breakfast special in our Canyon Room, the convenience and value of having a continental breakfast included is something you are used to. We apologize for failing to provide you with the experience you are used to, and we appreciate your overall recommendation as we consider all the ways we can improve for our guests. We look forward to your next visit and thank you again for your business.

"Grand Canyon south rim trip"

4
bigearn, Los Angeles, California 28/05/2019

Last minute trip to Grand Canyon south rim... obviously inside the park lodging options are all sold out. Booked 320 a night to this property. Pretty standard for memorial day weekend rate I assume. Stayed at 7000 building which was either new or renovated. Not sure if there are outdated rooms at other buildings. Clean and comfortable. Shower head had minor leak but wasn't too bad. Had indoor and outdoor pool. Used the indoor pool. Kids loved it. Little game room area. Enjoyed playing the mini basketball and kids loved the air hockey. Only complaint is that just because the food is terrible inside the national parks, doesnt mean the hotel right outside the park needs to follow that... right? May be the food quality can improve... Overall, nice, clean and enjoyable place. Great place for last minute booking. One tip for Grand Canyon. We took the shuttle in the first day and drove in the next day. It took us 45mins to drive in 5 miles, but much better than shuttle. It was painful to wait for shuttles, especially you have to transfer couple times to get to the shuttle that will take you back to the village outside.

"Acceptable stay"

3
BobbyGee65, New Jersey 28/05/2019

Average overall experience staying here. Clean room , friendly staff and lots of amenities especially for families. Did not use the pool or any other amenities but we did opt to eat breakfast an the restaurant twice instead of the buffet , which at $15 pp was on par with the restaurant prices anyway. Must say the food did take quite some time to arrive on the first day {eggs , cereal and barely warm toast} but much quicker the next day. In all, the food was acceptable and the wait staff amiable. Biggest gripe was the loud ventilation system in the room enough to wake me up when it switched on each time. Smaller gripe was the 4 small pillows. I am a big guy and like substantial support. These pillows did not offer much.

"Nice room, rude staff"

3
bluejeanfood, Philadelphia, Pennsylvania 28/05/2019

So the good. The deluxe superior room was really nice, clean, comfy, and modern. The pool is open 24 hours which is awesome. The bad is the front desk staff were as rude as can be when I went to check-in. Got there early around noon and 1st check-in woman said room should be ready in about an hour. So we waited around and went to arcades and the bowling alley which could use a little updating and came back. 2nd check-in says why would I think my room would be ready. Told her other woman said come back in an hour. She started to berate me and said it will be ready at normal check in time so don't waste her time anymore and come back then and don't wait around hotel or lobby as too many people asking. Would have been 5 stars, as really did enjoy the place and room once checked-in but minus 2 for the extreme rudeness of 2nd check-in attempt.

"Great stay"

4
User 28/05/2019

Don't let me get it wrong, this hotel was pricey! After taxes, resort fees and etc., we paid approx $225 a night for rooms listed at $160 a night. The hotel is resort so expect the fees! Almost everything about this stay was fabulous!! The lobby, the employees, the gift shop, spa, game room, bowling alley, pool, buildings, grounds were clean, fun and enjoyable!! The room was clean and comfortable. No complaints!! *I've heard the restaurants are subpar, but I've no opinion as we chose to eat elsewhere* **TIP** The Marketplace just past the Grand Canyon visitor center (inside the park) has a grocery store next to the post office. They have a much larger selection and cheaper prices than anything in the area around the Best Western Squires Inn. Just keep heading up the mountain a few minutes and you'll be there.

"Quality of Restaurant Food"

1
User 26/05/2019

Wasn't impressed with the hamburger or chicken dishes we had. But were very tired & hungry & nothing else was close by or open but theirs! And we had been on the road already 7-8 hours!! Food needs not to be overcooked lukewarm dinner brought to guests paying ALOT of $$ to stay in a quality hotel with a known reputation of standards

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. Dining should be a delightful experience, and the meal prepared with care and attention to detail. Our food should be more than okay and should justify the price, and I apologize that we failed to provide you with the meal you expected after such a long day. Please consider giving us another chance. We believe we are better than this, and we would like to have another chance to show you.

"A nice stay"

4
Garnermom, Garner, NC 23/05/2019

We stayed in the 7000 building. Everything was clean and comfortable, and the staff was pleasant. You could walk across the street to a restaurant, or catch the shuttle into the park on the purple line right at the hotel.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We are happy to hear you enjoyed your stay, and we hope you will come back and see us again soon.

"Don't do it stay somewhere else"

2
frankie2405, Barnsley, United Kingdom 20/05/2019

We're here right now and how I wish we could leave ASAP! Disgusting room for the price paid for 2 nights (£360) were in 2 queen room that we have had to call maintenance out to because the air con will NOT turn off and just told to put it at the temp we want! I know how to use air on and I dont want it on it's that simple so I should be able to turn it completely off if I wish! Second was when I came to take a bath rather than a shower...once laid in the tub the extremely thick layer of soap scum from previous guests became evident on the plastic wall so had to call house keeping to send someone up to clean it. There was also a previous guest bloody snot and hair on the back of the shower curtain. Maid came to clean it but tried to say it wasn't scum it was the plastic coming away, my she pointed out to her by scraping it off in front of her she then proceeded to clean it! I am really not happy in this hotel and then to top it all we went to do some laundry and the laundry detergent machine takes your money but doesn't give any powder so had to trek alway back to reception where they gave us what had not come out of the machine. Good points staff are pleasant and polite, lobby is lively but I haven't paid to sleep in the lobby I've paid an exuberant amount to sleep in what can only be described as a well below par room! If the manager responds to this please don't give the stock answer of we're sorry you didn't enjoy your stay and next time (which there won't be) please give us chance to rectify this because they are the most annoying response ever, I'd much rather you rectify your issues before another guest is extremely disappointed like we are!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. You're significantly disappointed, and we can understand why. An inoperable AC makes relaxing and sleeping almost impossible, and it causes me more discomfort than anything else other than a lack of cleanliness. So I am both personally and professionally discouraged to hear we provided you with both service failures, and we further compounded the cleanliness issues with almost a lack of understanding that the areas you pointed out were indeed dirty. That's the part that is the most disgusting. You've cited almost an entire experience that fell short of coming close to meeting basic expectations. You don't deserve the disappointment, the lack of value, or a stock answer. You deserve an apology. You deserve a great vacation. We owe that to you and our future guests, and we appreciate you taking the time to let us know we need to work harder to achieve both. Your comments are taken to heart, and we won't let you down again.

"Convenient location but noisy AC unit that didn't work"

3
Culture38751252433, Seattle, Washington 20/05/2019

Stayed here for a Grand Canyon visit. Room was clean except for the musty, stuffy odor. Thermostat was set to 65 degrees F, but the room felt like it was mid-70s and the AC unit was very noisy, causing me to lose significant sleep.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. I can completely understand how significant of an impact the inoperable AC had on your stay. Couple this with a musty, stuffy odor to achieve an overall uncomfortable stay. This is not the quality service we strive to provide, and we apologize for the inconvenience and disappointment we put your through. We can and will do better, and we hope we will have another chance in the future to provide you with better care.

"Great Grand Canyon Stay"

5
Claudia1501, Tucson, Arizona 17/05/2019

The Squire Inn was clean, comfortable, and friendly. The location was super convenient to the Grand Canyon whether you have your own car or use the free shuttle that picks up right in front of the hotel. The staff was extremely accommodating and helpful. We will use this hotel again!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. We strive to lead the industry in providing superior care, and you have let us know we are on the right track. We appreciate your recommendation and look forward to welcoming you back again.

"Best Western Squire Inn"

5
User 17/05/2019

My girlfriends and I spent 3 nights at the Squire Inn in early May 2019. We thoroughly enjoyed our stay. The front desk staff were always cheerful and accommodating. The rooms were spacious and we particularly liked the extra sink/counter space outside the bathroom. The bathroom also included a sink and large counter. The chamber staff were thorough and proficient. We enjoyed our dining experience in the casual dining room they have on the premise. A full breakfast at $6.99 was fabulous. They also had a fine dining area and pub which we did not experience. Great place to stay while we experienced the awe of the Grand Canyon!!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and reviewing our hotel. We appreciate you! You mentioned our rooms are accommodating and spacious; you must have had plenty of room to relax! You've also noted we have great amenities and a friendly team. Your feedback is so helpful as others are planning their special trip to the canyon. It's great to know you can reflect fondly on your special visit! We hope you will come back and stay with us again!

"Ideal location"

5
Peter T, Newton Abbot, England, United Kingdom 16/05/2019

Perfectly placed for visiting the Grand Canyon , this comfortable hotel is in the little town of Tusayan . Literally two minutes from the airport for sightseeing flights , and the efficient shuttle bus service into the national park stops right outside so you can be at the Canyon in fifteen minutes with no car parking to worry about . The main dining room gave us two of the best meals of our recent road trip , with old fashioned waiters who obviously take a great pride in their work . The filet mignon I had was superb !

"A cut above many BW's for dining"

4
highhousefarm, Halifax, United Kingdom 15/05/2019

The hotel consists of a central building housing the main facilities with several satellite room blocks. The rooms are large and decent quality. The corridors however are dark from being poorly lit with bare brick walls and rather tired dark carpets. The restaurant however was unusually good for a BW hotel. We ate here on both nights and all four of our party were very happy indeed with everything we had. The elk tenderloin stood out - perfectly cooked medium rare, tender and tasty. The prime rib was also excellent. All the staff were friendly and helpful. All in all, a good stay for visiting the Grand Canyon.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. We appreciate you letting us know how the hallways are being perceived. While some of our guests may enjoy the ambiance, others can find it to be poorly lit as you mentioned. We will look into your comments further. We also appreciate you sharing such a rave review about our Coronado Room. We are glad you enjoyed your stay, and we look forward to seeing you again.

"Very nice hotel, with some really fun extras"

5
4Bug-a-Boos, Oregon 15/05/2019

We founds the staff at the Best Western Premier Grand Canyon Squire Inn to be very helpful, with quick, easy check in and check out. Nice, clean over sized room. Great location. On sight dinning, video game room, bowling, indoor and outdoor pools. Excellent concierge, so helpful! Nice little gift shop. No free breakfast but a couple of different options for breakfast to purchase. Plenty of things to do in the evening after a day at the Grand Canyon. Great for families with kids and teens.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. We strive to lead the industry in providing superior care, and you have let us know we are on the right track. It sounds like you had a great experience--everything you could hope for while on vacation. We work hard to provide our guests with memories that are reflected upon fondly. Thank you again for sharing your special time with us. We hope to see you again! We appreciate you and look forward to welcoming you back again.

"excellent"

5
User 13/05/2019

the staff was very friendly and enjoyed serving us. Overall review is excellent. clean, looked good well groomed. I don't have much more to say, but this link will not let me get out. ugh. Still not enough words, so here I am typing meaningless words.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. We appreciate you taking the time to provide us with this additional feedback, and we apologize for the technical glitch! We look forward to your next visit.

" Very nice"

5
User 09/05/2019

I don't normally rate Best Western as a nice place, but this one is an exception. The rooms are new and modern. There are two restaurants, one with a buffet and a second with table service. We had a light meal at the table service location and the service was great. Check in and out was efficient. The room was prepaid and I was surprised with a $15 hold necessary for my charge card.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. We are working hard as a Brand to lead the industry in providing superior care, and we are happy to hear from you that we are on the right track! We apologize about the surprise hold on your credit card; we offer services you can charge to your room, and we use the authorization to open your account with unused portions being released upon departure. This convenience should have been better communicated to you. Still, overall you enjoyed your stay and we hope you will come back and see us again soon.

"Great location to visit the South Rim"

4
sanybel1013, Saint Louis, Missouri 08/05/2019

We were very pleased with our short stay at the Best Western Premier Grand Canyon Squire Inn. We got a deluxe room in the 7000 building which is apparently a newer building. The bathroom was huge, the only drawback was the arrangement of the shower. It only had a half glass wall and the shower head pointed towards the open side resulting in water on the floor, just made sure to keep the bathmat there to avoid slipping when you step out. The 2 queen beds were very comfortable and there was a huge TV. There is a game room in the main building it has all kinds of video games, air hockey and a small bowling alley. In addition, there is a small bar across from the game room. We were only there for 2 nights but there was a nice pool and a workout room. Guest laundry rooms on most floors were very convenient after a day of hiking in the Grand Canyon. The best part was the location, we took advice from other reviews and left early to go to the canyon, we arrived at the gate around 9:30 a.m. and there was no line and we found a parking spot with no problem. Later in the day we wanted to run back to the hotel to grab a few things and go back for sunset in the canyon, round trip took maybe 25 minutes. There were 2 main restaurants at the hotel, the dinner buffet was only ok, expensive for what they have but your options are limited in Tusayan. Breakfast was definitely better than the dinner buffet. We would definitely stay there again on any return visits.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. We appreciate you taking the time to let us and future visitors know all the things you enjoyed about your visit. Our 7000 building is our newest addition, and you've offered great feedback about the shower door. Being able to relax and unwind after hiking in The Grand Canyon is so important, and you were able to do just that as a result of our products and services. We invite you to return soon so you can stay a little longer and enjoy even more of what we have to offer.

"Nice looking hotel"

4
User 07/05/2019

This one was my favourite best western but not so perfect, the water was so small that i think it was a joke i could not fit on, by the way the location is pretty nice and you can find anything in tusayan

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. We are happy to be one of your favorites, and we will continue to work hard to stay that way! We hope you will come back and see us again soon!

"Nice amenities, rooms need a little work"

3
Mconners01, Coquitlam, Canada 07/05/2019

The hotel overall is nice. we were in the economy rooms out back which are bit dated and not updated yet. Amenties, pool, hot tubs, outside area's all very nice and new. Good location for visiting the Grand Canyon. Rooms were clean but dated that's all.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. We appreciate you letting us know how much you enjoyed your stay. We plan on refreshing some of the spaces you referred to in the coming year, and we hope you will have another chance to visit with us again to see what we have improved.

"Great location"

5
Alicia C, Mason, Tennessee 07/05/2019

We had a good stay at the BW Premier. We were fortunate to have a deluxe room in the newest building. It was clean and spacious with comfortable bedding. The hotel has many amenities and restaurants. We only had dinner in the pub one night. The food was lack luster and we had several hiccups but the staff went above & beyond to make it right. The best thing about this hotel is the location. There is a shuttle stop right outside with easy access to Grand Canyon National Park.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. Our convenience and the modern design of the 7000 building was just right for you! We appreciate you recognizing the effort we took to make your stay more enjoyable in our Squire Pub. We value your comments, and we look forward to your next visit. Thank you again for such a great review.

"Large, sprawling, "resort" hotel"

4
David A, Leeds, United Kingdom 03/05/2019

The hotel is outside the park in a township/big village of Tusayan, which it was just a strip of restaurants, motels, service stations etc; all catering to the needs of the visitors to the south side of the Grand Canyon. “The Best Western Squire” is very large and styles itself as a resort hotel. In the central block are all the public rooms, swimming pools and other facilities together with bedrooms whilst scattered around are smaller units, like motel blocks. Our room was in one of these satellites, where you could park virtually outside your door. The hotel iself, our bedroom and the staff encountered were all fine and so provided a good base, in an uninspiring place, for driving to and from the park entrance. We opted for their set price, limited choice breakfast menu in the dining room on the ground floor for both our two days there, eschewing the relatively expensive buffet on the first floor restaurant. This was good and served by pleasant staff.

"Excellent option for a stay at the Grand Canyon"

5
plm-mahwah, Mahwah, New Jersey 02/05/2019

Definitely recommend this hotel for an overnight trip to the GC. We stayed in the newest building on the property and the rooms were clean and spacious. There was an extra sink/kitchenette area so we could all get ready without tripping over each other. There were also lots of places to eat and drink and things to do at the hotel. We ate in the main dining room and had a delicious dinner with drinks and dessert. Highly recommend.

"Good facility, but not good receptionist."

3
User 01/05/2019

The interior and all the facilities are more than average and more than what we had expected. We were very happy about the hotel up until we tried to check out. The receptionist refused to give me copy of receipt “because the booking was made by third party.” I didn't understand what she said as I booked the room through BW app. Due to the time constraint, we had no choice but to leave the hotel without obtaining the receipt. This event changed and worsen our impression on the hotel.

"Stay elsewhere!"

1
User 30/04/2019

Checked in after hiking out of Grand Canyon, went for dinner, returned very tired. Upon turning back the sheets saw the bed had been made up with dirty sheets (used kleenex even still in the bed) - DISGUSTING). Management apparently unconcerned; sent up the night porter to remedy the problem; he arrived without fresh linens as front desk didn't bother to clarify the problem. He did go get fresh linens and my husband helped him remake the bed. No attempt was made to provide any redress whatever (when I checked out it was clear no record had been made of the issue, nor had housekeeping been informed until I advised them. WAIT THERE'S MORE! Left clothing in the room upon early check out, which housekeeping immediately brought to front desk. No one bothered to call me (at which point we could have easily returned to pick it up). Noticed missing clothing after driving 4 hours home. Now hotel wants me to pay $24.25 to get it back. Manager can't be bothered to return my phone call. What else? Tub is so difficult to get into that I'd call it dangerous. Bed comfortable; rooms large. But given lousy management and a nearly $300 price tag for a room in April, this is hotel is very poor choice

"A Solid Very Good"

4
User 29/04/2019

This hotel is a large sprawling resort around two pools and a fitness centre. The room are large, the desk staff not particularly welcoming and the restaurants very good. The Canyon Room has an unmarked special of 2 eggs, sausage or bacon break and coffee for $6.99. The main dining room (Cordonado) is high end and excellent . Free parking and high speed wifi.

"Expensive but great option to stay close to Grand Canyon NP"

4
robert4travel, Yonkers, New York 26/04/2019

Let me get this out of the way: this hotel is expensive to stay and to eat there (breakfast is not included). You clearly pay for the location of this hotel, which is only 10 minutes from the Grand Canyon national park visitor center. (We stayed in a Best Western hotel at Bryce Canyon for 2 nights for the same price as one night here!) Having said that, the hotel is really nice and the location cannot be beat. We were located in the newest building (#7) and the room was big for us, a family of 4. Everything was immaculately clean, beds were wider than your average queen bed and very comfortable, and the bathroom was good. Minor point to the shower: there was no door and the shower head could not be pointed away from the opening, so when we took a shower we needed to put a big towel down at the opening to prevent the bathroom from getting flooded a bit. We had breakfast at the a-la-carte place (Canyon room I believe), and the cooked to order breakfast was nice, but expensive. Service was good. The hotel has an indoor and outdoor pool, and has a shuttle bus stop right outside that takes you to the national park's visitor center. Very convenient. So if you need a good, clean and comfortable place to stay near the Grand Canyon NP, then this is a very good option. Tip: to save some money, consider arriving here mid-afternoon, do some viewpoint sightseeing at the park, then stay one night at this hotel. The next day, check out, spend most of the day at the park, then drive 4-5 hours to your next destination (like Las Vegas). That way you only pay for one night. We did just that and it worked out great for us.

"Good location and friendly staff"

5
M2925JRmartinn, Stockholm, Sweden 26/04/2019

Great place to stay in order to see a lot of Grand Canyon. We arrived late afternoon from Vegas and the staff was very nice and helpful in explaining what to visit for the best views at that time. Although I am sure they get the same questions all the time they took a real interest in helping us get a great experience. We checked out early to see the sunrise (almost) and there were no lines to the park although it was during the Eastern weekend. Clean and tidy.

"Room in the newest building #7"

5
eileeno607, Rescue, California 22/04/2019

This was a booking made just days before our trip the the Grand Canyon. Selection was made based on price and location. We had recently returned from a trip to Israel, where we stayed in fabulous, modern hotels. I was pleased to see that the new room (701) was as elegant and well-equipped as our rooms in Israel. Our stay was for two nights and it was a great room to relax in after seeing the Grand Canyon. The room had two queen beds with plenty of space. The bathroom was luxurious and the kitchenette was a plus. The free shuttle into the park stops on the street in front of the Best Western, very convenient. We had dinner at the buffet and breakfast on the second floor buffet. Both had ample food selections; excellent soup and Filipino chicken.The $18 for dinner was reasonable in that the food was better than a typical buffet and the convenience of not having to find a place to eat saved time and driving somewhere else. Too bad the ice cream machine wasn't working, but there was plenty of dessert available. Waffle machines and made-to-order omelets at breakfast, with plenty of fruit. Steam table scrambled eggs were cold, should have picked them up after making the waffle. We ate at one other restaurant in town, which cost a lot more for dinner. Ice machine in building 7 wasn't working, but there are others close by. Was really nice to stay here and leave the car parked the whole stay.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. How exciting to return from Israel to visit The Grand Canyon. We are thrilled to be part of your journey, and we are so happy to hear your expectations were exceeded. You've mentioned amenities and features that are favorites for our guests, such as our restaurants and shuttle stop. We appreciate you letting us know what you liked. We hope you will come back and see us again soon when you next visit The Grand Canyon!

"Disappointed in this Best Western"

3
Chief90Dyess, Abilene, Texas 22/04/2019

The hotel is nice, the staff were pleasant, the room was nicely laid out. That is where everything ended. I don't mind paying a little more for convenience but this hotel did not live up to the cost. After a long day of sight seeing, we both wanted a drink, no ice bucket, had to chase down the staff to get one. Our next shock was the price of their Dinner Buffet, $18.00 for that meal, outrageous, loads of people walked in saw what was offered for $18.00 and left. Got back to the room to settle down for the evening and get ready for the next day, no cream and sugar for the coffee, had to to back to the main desk. Of course it didn't matter, the coffee maker was broken and the staff knew it because the cord was all taped up. This is when I found out that the room clock did not work, seems nothing in this hotel works. We found a soiled blanket in the closet. With this price, most hotel serve a continental breakfast, not here. Breakfast buffet cost $15.00 a person. Then on our last day, the lobby coffee dispenser was broken. Left disappointed and not impressed with this stay. Think next time I will stay in Williams.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. We appreciate you recognizing that we were pleasant and our layout was to your liking; your other comments are a wake-up call for us as we can not continue to operate in this way at this price if we are to maintain your trust in our hotel. Guests are aware of our rates and the rates of the area, and they agree to invest because they know six million other guests are looking to visit The Grand Canyon this year, but you deserve to have basic expectations met when you stay with us. You should have standard amenities provided in your room, everything should be in working order, blankets should be clean, and quality products should be offered at prices that reflect that quality. Your convenience and comfort were compromised, and we have some work to do in an effort to earn back your trust. We apologize for letting you down and hope you will reconsider staying with us. We believe we are better than what you experienced and we hope we will have another chance to show you.

"Great location to Grand Canyon south rim "

5
jennykN6262FA, New York City, New York 20/04/2019

We stayed at BWP only for one night after almost a full day visit to GCS. We arrived from Las Vegas at 2p checked in quickly and headed out to the park. The hotel is very clean and well kept. The staff very pleasant. Our room was very clean and comfortable. The location is great, 10 min drive to GCS entrance, near restaurants and general store. We missed breakfast buffet so had a sit down breakfast which was very good.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. You had quite a drive to get to us from Las Vegas, although it goes by so fast with such beautiful views along the way. It's a relief after that drive to walk into a clean and comfortable hotel and to be greeted by smiling faces who are happy to hear about your journey and help you to make the most of your visit. We look forward to being part of your next visit, and we wish you safe travels until we meet again.

"Worst place I have ever stayed"

1
User 17/04/2019

I can't describe how disappointing and disgusting this place was. Rooms are miserable, carpets are smelly, furniture is dated. The minute you walk into the room, you would get depressed. Trust me if you have made a reservation, cancel it and find another place. I wish I could give them 0 star.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and taking the time to share your experience with us. It sounds like your stay had an extremely negative impact on how you feel about us. On behalf of our entire team, please accept our apologies for failing to meet or exceed your expectations. Our guests rate us in the top of all hotels in our area, and we are as surprised as you to hear about how uncomfortable your experience was. We hope you will reconsider staying with us and recommending us, and we invite you to return so we can have another chance to provide you with a more superior visit.

"Horrible shower design & shower head"

1
User 17/04/2019

We booked our 2 night stay, and were placed in the “7000” building. The room was fine until the first person went to take a shower after a day of hiking on the beautiful, but dusty trails of the Grand Canyon. The shower head could not be adjusted, and 75% of the water poured out onto the floor. Not only that, but the shower spurted water out so hard it felt like pins & needles. The pressure was NOT adjustable. Our son was crying it hurt so bad. We called to the front desk for towels to clean up the water, and let them know about the problem. The first person we spoke to seemed surprised, but when the engineer came to take a look he was aware of the problem. When we called again in the to speak with a manager we were told not only aware of the problem, but were “closing the room until the issue was fixed”. Based on our experience, I don't believe they will address the issue this season. We also heard the people upstairs walking and talking, and the pool was cloudy/filthy.Gross.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing the details of your experience. The recollection you have of the shower design and shower head sound extremely unsettling and uncomfortable. After a long day on the trails, a hot shower is so relaxing, but your accounts are anything but relaxing! Water all over the floor, extra effort and attention to get it cleaned up, maintenance in your room, painful shower pressure, and an overall feeling that we know about the problem but that you don't trust us to resolve it. Seeking solace in the pool didn't help either as you observed it as cloudy and unkempt. I am so sorry you had to go through this. I want to assure you your comfort and satisfaction are important to us, and we will do everything possible to correct these situations so they do not happen to anyone else. We hope you will reconsider staying with us again. We wish you safe travels until then.

"Pleasant stay"

4
Checkque, United States 17/04/2019

Stayed here for 2 nights, great location and they have a game room that comes together with Bowling. Except the cell reception is terrible (actually in the whole area, so can't blame them), and their housekeeper knock on our door at 8 am when the do not disturb sign is on, everything is good with this hotel. There is not much restaurants in that area, so we spent 2 meals here, the food is pretty good too. We had a lot of fun at their game room. Will come back again if I am in the area next time.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. We appreciate you letting us know how convenient and enjoyable your stay was. You mentioned having trouble staying connected, and that can be true of this area for some providers. Upgrades have been made over the years to help us better serve our guests with regard to WIFI, and cell coverage has gotten a little better thanks to efforts local and national providers are taking to enhance connectivity in our remote area. As for the knock on the door in the early morning hours while you are on vacation, we apologize for the disruption and will work on respecting the DND sign when it is up! Thanks for letting us be part of your journey. We look forward to seeing you again.

"Family friendly"

4
PaulaH1687, Boston, Massachusetts 17/04/2019

Was very surprised at how nice the facility and rooms were. We had 4 rooms and everyone was very pleased. Great location with shuttle access to Canyon. The bartenders, concierge and maid service were awesome but rest of staff could have been more helpful and friendly. Still would recommend this as a great place to stay.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and letting us know everyone in your party enjoyed visiting with us! What a special place to spend time together the Grand Canyon is! We are happy to have been part of your memories. We appreciate your recommendation, and we will continue to strive to provide our guests with a great experience. We look forward to your next visit.

"Nice but Overpriced"

4
User 13/04/2019

I think Tusayan is just overall overpriced because of its proximity to the Grand Canyon. The hotel was fairly nice. Indoor and outdoor pools were great. Restaurants were overpriced but food was good enough. Very good service overall. The gift shop employee was very friendly, outstanding waitress in the pub, great housekeeping.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for taking the time to share your feedback with us. While our area is in high demand year round by visitors from all over the world, and we are one of a handful of hotels with such a convenient location, we must ensure your experience is one of high-quality and comfort. We apologize we failed to exceed your expectations with regard to value. Our area will continue to work together to ensure our rates are competitive and fair. We hope you will come back to visit us again should you return to The Grand Canyon!

"Grand Canyon - Grand Stay"

5
cn91789, Sacramento, California 12/04/2019

Wonderful very large room with 2 queen beds. Much larger than normal, exceptional space between the end of the beds and the TV and desk and an additional dressing area with large counter and sink and mirror. Shuttle stop right at hotel.

"A Pleasant Surprise"

5
freetogoConnecticut, Connecticut 12/04/2019

Staying at this BW property has begun to change my image of the chain as a generally reliable, but not really "go to" choice while traveling. This one, maybe BW has a "premier" line, had a distinct upscale feel. The location is good. It is near the beginning of the cluster of hotels, restaurants, and stores along the road leading to the park entrance. So, if you are driving it is only a few minutes to the entrance. Or you can take a shuttle into the park from a stop right at the hotel. And since it is near the far end of the loop, you will be one of the first to get on, which is nice during crowded times. The upscale feel is marked by a spacious and well appointed lobby, sweeping staircase, and a two-floor rock and water feature. The staff also gives off a "premier" feel. Not only were the desk folks polite and helpful, all the staff we met in the halls, etc. had clearly been instructed to pleasantly greet all the guests. They also performed well when asked a question or for help. We had two small issues with our room (a clock misfunction and a slowly draining toilet). On the way to breakfast, we stopped by the desk to mention the problems, and both had been corrected by the time we got back. Our room, a deluxe king, was quite large and very well furnished. I especially liked the nicely upholstered easy chair and ottoman. The bathroom, like the rest of the room, was large and very clean. The only shadow on our stay was the tub/shower. The good part is that is was a soaking tub, maybe even big enough for two if they are thin and/or very friendly. The negative is that the tub was deeper than most and its rim was wider by far than most. That made it good if you wanted to sit oh the side or put your wine glass there while you soaked. But if you were stepping out of the tub after a shower, egress was tricky and a bit perilous for those of us who are not as spry as we once were. Helpful was that their was a sturdy safety bar, but that was offset a bit by the fact that the toilet was quite close to the tub, thereby limiting where you can step out. Unlike many hotels, there is no free breakfast. We went to a pay breakfast buffet at one of the venue's several restaurants. My companion thought it very good, I thought it OK.

"Close to Grand Canyon"

4
User 11/04/2019

This is a large hotel with several separate buildings. It is usually possible to park close to your room. The room was very nice with microwave and refrigerator. My only criticism is that the thermostat on the wall didn't seem to do anything. We had it up to 78 and were still cold. Breakfast was included with our package and the breakfast was excellent. We ate dinner at the buffet restaurant in the hotel and it seemed a bit overpriced but I suppose bargains are not to be expected near the Grand Canyon. They have an excellent fitness center which is open 24 hours. Staff were pleasant and professional. It is a very short distance from the hotel to the National Park and it is also possible to take a free shuttle bus from the hotel to the park.

"Full service hotel very convenient to Grand Canyon"

5
User 11/04/2019

Very nice hotel with lots of facilities - even a bowling alley. Nice pub, good food in both informal and the more formal restaurants. Very close to Grand Canyon: less than 15 minutes (might be longer if there is a line at the park entrance).

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. We are so happy to hear you found everything you were looking for to make your stay a memorable one. It was a pleasure visiting with you, and we invite you to return again soon.

"Nice place, convenient location"

4
suzanne_baal, Waterloo, Canada 10/04/2019

We had a good stay. The room was big and very clean and nice. Staff were extremely friendly and helpful. The hotel was very full but it wasn't loud and besides the parking lot and occasional hallway encounter, it didn't feel crowded at all.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. It's a great feeling when you find solitude and relaxation even when a location is full! We are happy to hear you found the enjoyment you were looking for. We look forward to your next visit and wish you safe travels until then.

"Will stay again"

5
wade9208, Pasadena, California 04/04/2019

Room was clean and spacious. Breakfast is fantastic given the location. The few front desk staff we encountered was courteous and helpful. We were slightly concerned at first about not being to stay within the Park but apparently it was a only a 10-min drive.

"Great Location and better price"

5
mjj3609, San Salvador, El Salvador 04/04/2019

Stayed here for visiting the Grand Canyon. The location is perfect, it is a block away from the super market and local restaurants, we had to drive since it was snowing, but it is all within walking distance. The hotel has bars, restaurants, great breakfast, bowling alley and all you need to get ready for visiting Grand Canyon and any other tours. It is really a great balance between location and price.

"Great place and service"

5
Companion56977309690, Somers, Montana 03/04/2019

This motel is first class. The staff is great and the food is wonderful. Perfect location close to the Grand Canyon and within walking distance of other restaurants and some shopping. Highly recommend it!!!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. We strive to lead the industry in providing superior care, and you have let us know we are on the right track. We appreciate your recommendation, and we look forward to welcoming you back again.

"Close to Grand Canyon, family friendly"

4
MnMercers, Shakopee 01/04/2019

While the hotel needs some updating, we were comfortable throughout our stay. The kids enjoyed the indoor pool and the arcade room (small, but had nice pool tables). Staff at the Squire Pub were very friendly and personable (we ate there twice). Breakfast was pricey but decent. Had some issues with laundry facilities but the front desk staff was helpful in giving me a refund. We also decided to leave a day early as our plans changed, and the staff was very accommodating with our change. WiFi had lots of issues - we would connect and then get booted off within minutes. Overall, we appreciated the location to the park and the nice staff.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. Keeping the family entertained and delighted makes vacation a more memorable experience, and we are happy to hear we were able to provide you with a family friendly stay! Staying connected is important, both with and without WIFI, and we apologize we weren't able to keep you as connected with regard to WIFI. We've made recent upgrades, and we are surprised to hear you were unable to connect. We have a great IT Team on site, and we will continue to monitor the reliability of this important amenity. We hope you will come back and see us again soon!

"Comfortable spot and delicious breakfast!"

4
User 01/04/2019

We truly enjoyed our stay at this hotel while visiting the Grand Canyon. We appreciated the very welcoming staff throughout the resort. Felix, who welcomed us at the Front Desk was well informed about area attractions. It was great to start our day of exploring the canyon with a tasty $6,99 special breakfast with a choice of fluffy blueberry pancakes or eggs with home fries and bacon or sausage. Spacious quiet rooms are equipped with microwave, refrigerator, TV and Keurig coffeepot.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. We appreciate you recognizing the service Felix provided. He is so knowledgeable about the area, and we are happy he was able to share his recommendations with you! We are happy to hear you were able to start your day with a great breakfast at a great value while reflecting positively on a relaxing stay. We look forward to your next visit!

"Great choice for Grand Canyon"

4
t42, Toronto 28/03/2019

Pleased with our three night stay. We had a huge room and bath, lots of parking near our room, clean, very attractive lobby and atrium, close to airport, IMAX, restaurants, shuttle. Friendly and helpful staff. Did not like the breakfast buffet. For what was offered, it would be complimentary at most hotels of this level, not $13. However, we found most of the restaurants in this area expensive for what you got. Would also appreciate more electrical outlets in the room.

"Better than expected!"

5
Amy S, West Palm Beach, Florida 28/03/2019

Gorgeous hotel with a great location right near the Grand Canyon. The staff were all extremely friendly. Hotel was clean. There were many amenities, loved the fitness center and indoor/outdoor heated pools! Our room was a gorgeous spacious suite beautifully decorated. The buffet breakfast was delicious and the coffee was fresh and hot! Plenty of things for the kids including a game room and bowling alley. I was more than pleased. The pictures do not do this hotel justice.

"Not great value for the money"

3
Bronzchica, Baltimore, MD 28/03/2019

I stayed here for 2 nights in March 2019 because I couldn't get a reservation at any of the park lodges. The location was good, easy to find and very easy to get into the Grand Canyon. I checked TripAdvisor first and learned there was a building with renovated rooms so I requested that with my reservation and advanced check-in. I was given a very outdated room, next to an elevator, which I specifically requested to be away from. The "secured door" to get into the 3000 building was broken the entire time I was there and anyone can just walk into the building. Kids are yelling in the hallways at night, not restful after a day of hiking. Water pressure in shower is almost nonexistent. For the price, I didn't feel this was a good value for the money and I would stay elsewhere next time. We ate

"Front desk can't do their job"

1
User 27/03/2019

Booked through 2nd party website and wanted to change date. Was told by Best western that was fine only to find out my reservations were never canceled (and have email to prove it)and was shown as a no show therefore lost out on my money because of it.

"Outstanding"

5
NeeNee37377, Phoenix, Arizona 26/03/2019

We stayed at the best Western Premier Squire Inn while visiting the Grand Canyon and our son, who was training at the Albright Center. This hotel was extremely accommodating. The room was large, clean and very comfortable. Several of the areas are newly renovated. It is a short walk to an indoor pool with a hot tub. There are three restaurants on premises – including a wonderful steakhouse. The breakfast buffet upstairs is fabulous and very reasonable for what is available – including an omelette station and an area to make pancakes or waffles. I have to comment that Don Smith, One of the managers, is one of the nicest individuals we have ever met. He is kind, engaging, and so guest oriented that I cannot even imagine what this place would be like without him. We ran into him at lots of locations throughout the hotel all weekend long. He was welcoming and Always greeted us with a warm smile. Michael is another gentleman who works in the restaurants who got to know us and was always very friendly. I highly recommend this hotel – and I know we will definitely be back!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing such outstanding feedback with us. The Albright Center is a wonderful training facility, and you must be very proud of your son. We are conveniently located to the Albright Center area, and it must have been beneficial for you to be close to the canyon and your son while staying with us because you were able to make the most of your time. While with us, you were able to enjoy all the hotel had to offer, and this must have allowed you to relax during your downtime. You mentioned what you liked most about our hotel, espcially your interactions with Don. Thank you again for sharing such lovely feedback and letting us be part of your journey. We hope to see you again soon.

"2019 February South Rim Visit"

4
User 21/03/2019

The hotel is just a short drive to the South Rim. Great location. Rooms were neat and clean. The breakfast buffet was a little pricey for me so chose to go outside. We ate in the bar downstairs. Food and service were fine. I would choose this hotel again.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. We appreciate you letting us know you liked our products and services. We appreciate your business and look forward to seeing you again on your next visit.

"Good service, great location"

4
carmodyjm, Minneapolis, Minnesota 20/03/2019

We went in February. It was a nice quiet time of the year to go. We had a dog and they had special rooms with outdoor access just for four legged friends. Room amenities were nice, hotel was extra fancy for a BW. We would stay there again for sure.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We are so happy we were the perfect location for you and your four legged friends! We appreciate you letting us know you enjoyed your stay, and we look forward to seeing you again.

"Great for Families and Pets"

5
LisaE2930, Las Vegas, Nevada 20/03/2019

The rooms were nice and clean. The pet friendly rooms are very nice and well kept up. Very close to the Grand Canyon entrance. The amenities include a bowling alley and arcade. The kids loved the rooms. I would recommend staying here especially if you have a pet. deposit was only $20

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We love hearing how much your kids liked their visit. It's important for families to book a trip they feel their children will also enjoy. It really makes a difference. We appreciate you letting us be part of your family's memories. We look forward to seeing you again.

"Nice Property - Decent Value"

4
jferrazzo, Mahtomedi, Minnesota 20/03/2019

The Best Western Premier GC Squire Inn was clean and its proximity to the GC national park is what sold us on staying there. Staff was friendly and attentive. I would stay there again, price was a little more expensive based on the ammenties that are provided, but like I said the proximity to the GC was convienient, so its location, location, location.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. Our location is so amazing, not just because of our proximity to the entrance to the Grand Canyon National Park, but because of our quaint town and National Forest. Trees like juniper, ponderosa pine, pinon pine, and wildlife like our elk are all features that make our outdoor space as memorable as the indoor space. We are happy you were able to enjoy your visit, and we look forward to seeing you again.

"Grand Canyon Visit"

4
Mike M, Calgary, Canada 19/03/2019

Great location. Right in Tusayan; close to stores/restaurants. Short 5 min. drive to Grand Canyon National Park. Great amenities; Large, clean, updated gym. Outdoor Pool and hot tub are really nice as well as indoor hot tub and pool. Complimentary coffee in the lobby as well as a flavored water machine.(good for filling up bottles before a hike) Concierge was very informative and helpful with hiking info. Rooms were large and roomy. Bowling alley and arcade on site. I would highly recommend staying here if visiting the GC.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback with us. Your recommendation means so much to us. We appreciate you letting us know you enjoyed all of our products and services. We look forward to your next visit.

"Close hotel to Grand Canyon South Rim"

5
angelica9, NJ 14/03/2019

We had a double queen room in the 7000 building. Room was very spacious with a large bathroom. Very clean. The entire staff at hotel were very accomodating and friendly. Loved the location since it was 1 mile to the Grand Canyon entrance. There was an indoor & outdoor pool, hot tub, large game room and even a bowling alley!! Do yourself a favor and buy water, snacks and basics at the Safeway in Williams before heading out to this area. Everything is super expensive. I saw a small case of water at local market for $24. We picked up our salads and some meals up at the local Wendy's. The hotel offeres free coffee and tea in your room and the front desk. Highly recommend this Best Western, it's probalby one of the nicest hotels in the area.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for reviewing our hotel. We appreciate you! You mentioned our rooms are spacious and you must have had plenty of room to relax! You've also noted our cleanliness, convenience, and friendliness all while enjoying ample amenities on property. We are glad you enjoyed your stay! Your feedback is so helpful as others are planning their special trip to the canyon. Thank you again for staying with us and sharing your feedback. We hope you will come back and stay with us again!

"Great all around!"

5
ruffles1, Cambridge, Mass 14/03/2019

Check-in was fast and efficient. All staff that we encountered were extremely friendly. The hotel was sparkling clean. The concierge was amply available and always had a smile. My husband and I were looking for a clean hotel conveniently located near the Grand Canyon, and the Squire Inn fit the bill in more ways than one. Everything about the hotel suited our needs. We did not eat at the breakfast buffet because we thought that the price was a bit high, but then we went to McDonald's across the street and got breakfast, and it was extremely expensive - $15 for an Egg McMuffin, hashbrown and two coffees - so I would not dissuade travelers from eating at the breakfast buffet. One thing that you have to accept when traveling near the GC is that EVERYTHING is expensive. I would recommend bringing trail mix and snacks into the park if you want to save money on food. The food in the Coronado Room was excellent, and the bartender Peter was awesome! We visited Peter and ate in the CR 3 of our 5 nights at the hotel. The service that he provided was top-notch, and he is extremely personable. He adds to the personality of the hotel. He makes the drinks that you want not some fancy hotel version of your favorite cocktail. He takes the time to engage the guests to inquire about their tastes and preferences. Peter really made our stay a pleasure. We really wanted not to be disturbed and hung the "Do Not Disturb" sign on our door for the entire time we were there, and the housekeeping staff left us a card that they would like to honor our request, but if we needed anything at all to contact the front desk. We were confident that the manager had a good handle on everything as he was present and working in the restaurant and helping out downstairs in the pub. It was a great stay, and we would highly recommend the BW Premier GC Squire Inn.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. There is a saying, "Be a traveler, not a tourist." I think one of the best ways to achieve this is by getting to know the locals. You were able to delight in the company of new friends, and we couldn't be happier to hear our team made you feel at home. We will celebrate their hospitality on your behalf. You found our accommodations to be clean, our service friendly and efficient, and our products and services fit your needs. When you are on vacation, you hope your expectations will be exceeded. It's what you deserve! We strive to lead the industry in providing superior care, and you have let us know we are on the right track. Thank you also for offering great suggestions about the local area and how other guests can maximize time and money. We appreciate you and look forward to welcoming you back again.

"Large and clean"

4
Jim N, Rockford, Illinois 14/03/2019

Spacious rooms and a large campus. Both indoor and outdoor pools and hot tubs. Pub food was satisfactory. Had a large crowd because of a snow storm. Probably quieter on a normal day. Good beer selection.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. What a special time to be at The Grand Canyon. The snow makes the images so stunning, and it really is rare to see the canyon during the snow. We appreciate you letting us know what you enjoyed and we look forward to seeing you again!

"Great Pick In Tusayan "

5
emdpetey, Shelton, Connecticut 14/03/2019

Stayed here for one night using my free room rewards certificate. Placed in the 7000 building which appeared brand new. Room was large, clean, and very comfortable. The only suggestion I have is to pick a room away from the outside pool and hot tub as people were being loud until 10pm. Would stay again.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you so much for staying with us and being a rewards member! We appreciate your thoughtful review of our hotel. Pointing out we offer both modern and rustic rooms helps educate travelers in choosing a room that best fits their needs. We are working hard in our pursuit of leading the industry in superior care, and to that end we must ensure all of our guests are able to enjoy their stay. Noise can play a factor in your ability to relax, and we apologize for the disruption. Thank you again for trusting us with your memories. We will look forward to your return visit.

"Great experience with Best Western"

5
User 13/03/2019

Outstanding customer service. very friendly staff. Everyone had smiles, and you could tell they enjoyed their job. Highly recommend this hotel. The location was close to the Grand Canyon, which is why we went. Just wished we could have stayed longer.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. A friendly staff and a convenient location make for a great experience, and we are happy to hear you enjoyed your stay. We wish you could have stayed longer, too! We look forward to welcoming you back and wish you pleasant travels until then.

"Great hotel, great location!"

5
mrsrabbi04, Tega Cay, South Carolina 06/03/2019

My husband and I stayed for three nights here a few weeks ago. This was our first time visiting the area and seeing the magnificent Grand Canyon. We highly recommend this hotel! Staff is wonderful and hotel is very clean! Steven at the front desk was very nice and helpful throughout our stay. We were upgraded to a master suite which was beautiful, comfortable, and spacious! It snowed while we were there so it was nice to have a cozy room to hang in! Rosalba and Luis were so sweet and competent at breakfast every morning, great service. Breakfast was delicious! Richard, the concierge, helped us plan out our canyon viewing. He was knowledgable and on point in knowing which roads were closed on which days due to the inclement weather. Seeing the canyon in the snow was beautiful! Van and his staff were fun and capable down at the lounge when we just needed a break. We would definitely stay here again!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your testimonial of the service you received. Out team is thrilled to hear we exceeded your expectations! It sounds like you had a great stay, which is everything one could hope for while on such a special journey. We work hard to provide our guests with memories that are reflected upon fondly. Thank you again for sharing your review. We hope to see you again soon!

"Loved it"

5
manpohuj, Barcelona, Spain 05/03/2019

Great service, comfortable room, good choice of facilities. We loved everything, jacuzzi and pool are open even in winter season. The furniture is little outdated but I guess it's best western's feature. The only thing missing were bathrobes in the rooms.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. We appreciate you letting us know what you liked and how we can improve our decor and the amenities we offer. Great suggestion about the robes! We appreciate your business, and look forward to your return visit.

"Nice hotel friendly staff "

5
944ulrikef, Cape Coral, Florida 05/03/2019

We showed up pretty early but the front desk staff member Wade was wonderful and checked us in The hotel has numerous separate houses so I don't know the conditions of the older buildings but we got in the 7000 house and it was new and nice with double sinks walk in shower Coffeemaker fridge and microwave Comfortable beds We had buffet breakfast that had about everything with made to oder omelette Dinner was tasty too candy day much because we had salads that were fresh and tasty

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. When you arrive early and are accommodated with a friendly and accommodating staff, your stay is off to great start! Follow that with all the amenities and services you hope for, and your stay meets your expectations. You've given us a great review and let us know you enjoyed your stay, and we are so happy to hear it! Travel safely, and we hope to see you again soon!

"Average hotel"

3
User 05/03/2019

Stayed here one night to see the Grand canyon, it's a 10 minutes drive to the park that allows viewing from the south rim, so good location, Free hotel parking, rooms are clean and comfortable and quite spacious, check in was easy, however the foyer is freezing,due to sliding doors on both sides, the hotel need to change this,a large fire is lit but it's a waste of time, the dinner buffet was not available contrary to the website, the dinner prices for the restaurant were ridiculously overpriced, breakfast at$15 dollars each was not worth the money,we got pizza and chicken wings from downstairs which was very good, it's good for a night, but I prefer holiday inn for better value

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for taking the time to share your experience with us. We are happy to be part of your travels, and we know we have some work to do in order to exceed your expectations with regard to the level of comfort you experience with us and the value we provide. Please come back to visit us again should you return to The Grand Canyon so we may have another chance to provide you with superior care. We know we can be the home away from home you seek!

"Could not be more average"

3
Jere1, New York City, New York 04/03/2019

The location is fantastic, located just south of the south entrance to Grand Canyon National Park. The hotel is average. The rooms are spacious and fairly clean, but very dated. The indoor pool is in its own building and requires a trip outside (which in the winter is not something one wants to do) - that was actually really annoying, as we planned to use the pool but it was below freezing outside and we didn't want to go outside to use the indoor pool. The staff was fine, not rude, but not exactly friendly. You could do worse for a night or two, but meh, it's a bit pricey for what it is, location taken into account.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. Our guests love our convenient location, spacious rooms, and amenities. It sounds like we can benefit from updating our decor and finding ways to move our services from average to extraordinary. Your comments greatly assist us in better understanding what our guests are looking for. We appreciate you letting us know what you liked and how we can improve. We hope you will visit with us again!

"Excellent Hotel..it has a bowling alley!"

5
User 28/02/2019

Lodged here for 2 days while touring Grand Canyon NP. Front desk was very professional and accommodating. After traveling for 3 weeks their well equipped laundry room was appreciated. Room in the main building was large, clean and comfortable. 3 levels of restaurant, an arcade, pool tables, and a 4 lane bowling alley. The breakfast special of eggs, meat, toast and coffee for 6.99 was a good value.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. You have cited the service and amenities our hotel is best know for! We appreciate your testimony that we are an excellent hotel, and we look forward to hosting you again in the future. Travel safely and we will see you soon!

"Stay at this resort!"

4
Patrick B, Escondido California, United States 27/02/2019

This is the 9th year that I have stayed at this resort. I come in the winter to hike the Canyon, this is a nice place to stay. They have excellent amenities, large areas to meet with my group. The staff are kind and responsive. We got a suite to meet in this time, it was very nice to have a large group in to chat with. The staff in the fine dining did not want to break down the bill for our table, this was repeated in the pub. The breakfast room did not have these same problems. The management told us this would not be an issue in the future

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us for the ninth year! We appreciate you sharing your return and your positive feedback. What a special year for you to be here considering the centennial! Each hike I am sure is so special, and the fact that you trust us to care for you during a strenuous and exciting adventure is something we do not take for granted. Sounds like it was another successful stay! I do apologize about the billing, however, and have made recommendations to reiterate the support for retraining to ensure this will not be an issue in the future. We will now look forward to your ten year anniversary and hope you will celebrate with us! Travel safely until we meet again.

"very poor service (theft gone un addressed)"

2
User 26/02/2019

I have stayed with my friends and family in Feb and liked the rooms. We have faced an incident of theft and reported to the front desk. The incident went un addressed & when I contact the hotel it seems to be going no where and I am being pointed to different people. I have lost valuable gifts from friends and disappointed with the service and pathetic accountability.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. This is not feedback we typically hear from our guests, and this matter needs to be addressed immediately. Your comments deserve personal attention as what you have detailed sounds highly sensitive. I hope you will reach out to me so I can field your concerns privately and formally to ensure you are being heard. Social Media affords us a certain degree of anonymity, and I can gather more from speaking with you directly if you will allow me to. I apologize for the delayed response you are receiving from the property and for what you are going through; you say the incident is going unaddressed and that you are also being pointed to different people. Let's work together to resolve the breakdown in communication. I can be reached at [email protected] I hope to hear from you.

"Stayed after aircraft incident (unplanned) - Lovely place to stay & would love to return in better circumstances"

5
David-Dibs-Bishop, Rochester, United Kingdom 26/02/2019

We ended up being put here last minute following an incident in September 2017. There were 20+ people on our tour and despite being deposited here with no idea we would be staying overnight as we were expecting to be back in Vegas the hotel did there best to welcome us and even supplied us with amenities like toothbrushes, toothpastes etc which helped. We had a buffet meal which was nice although the bar shut extremely early which was a shame. We were put in a very nice room so no complaints there. Bed was comfortable and the bathroom was very nice. We were told it was a newer part of the hotel and was very nice. We also had breakfast in the morning before leaving which was again was nice.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and letting us know our hotel provided you with comfortable and enjoyable accommodations. We appreciate you taking the time to reflect on your journey and provide us with your feedback. You business is important to us, and we look forward to your return visit under what I hope, too, will be better circumstances.

"Winter Visit"

4
Jody A, Homewood, Illinois 21/02/2019

Stayed at this property for two nights while on business. This facility is large. Encompasses several buildings. It has the feel of a larger resort. For a wintertime visit, the hotel was crowded. The room was comfortable, but not extravagant. The hotel was quiet and comfortable, despite doors that opened to the outside. The bed was very comfortable, and the WiFi worked well. There is a restaurant on property, as well as a bowling alley. When the hotel is full, parking does seem to be an issue. I would return.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. We appreciate you letting us know what you liked about our facility. You noted the hotel was crowded for a wintertime visit. You wouldn't expect our area necessarily to be so popular during the winter time, yet hiking and viewing the canyon in the winter draws still a large number of visitors! Further, this is a time of year when Hermit Road is open to vehicles; visitors enjoy being able to see this side of the park from their own vehicle at a leisurely pace. Year round activities abound at our property as you mentioned, and it sounds like you were able to enjoy your visit. We look forward to your return.

"Large facility near the Grand Canyon"

4
User 21/02/2019

Stayed for one night during a visit to Arizona. Clean and comfortable room. The staff are fantastic from check in to check out. Unusual to find a bowling alley in the lower level, which was a blast. The fitness facility is not in the main building.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you so much for staying with us and sharing such a positive review. It sounds like you had a great experience--everything you could hope for while on vacation. We work hard to provide our guests with memories that are reflected upon fondly. Thank you again for sharing your special time with us. We hope to see you again!

"Not as good as expected"

2
James K, Wilmington, Illinois 17/02/2019

This property is older than I expected, there were minor broken elements in the room. The service was good, but the property was in need of renovations and we were placed in an outbuilding. All the amenities ,such as they were, were housed in the main building. The entire area was very overpriced. If I could give any advice regarding visiting the grand canyon, it would be either stay directly in the Park and pay more , or stay in Valle or Williiams, pay a lot less and drive into the Park. The Best western was a disappointment for the price, Especially in the winter.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and letting us know about your stay. We understand we failed to meet your expectations with regard to our decor and value. We apologize for your disappointment. We do have renovations scheduled for the end of the year for our exterior buildings, and guests looking for a more modern experience in the meantime can request a room in the 7000 building. For authentic rustic charm, a favorite will always be the Main Building. The sunken garden tubs are the best, and there is of course as you mentioned the convenience of being located near the restaurants, shopping, bowling alley, and arcade. With over six million visitors annually, our small town sees a lot of excitement and stays busy nearly all year long. We are in constant demand, thus we do see prices different than you might be used to. Areas like Williams or Valle do have lodging available, and your recommendations help guests make the most out of their research. Again, we apologize for your disappointment, and hope you will consider staying with us again so we can have another chance to show you how unique and special your stay with us can be with us.

"Great hotel"

4
Lil872, Ottawa, Canada 14/02/2019

We had a great stay at this hotel. It was only for one night unfortunately, but it was great. We received a room upgrade to a junior suite which was wonderful. It was such a big room. we had a jetted tub which we took advantage of. It took forever to fill up, but it was great when we were finally able to get in. The only reason I give 4 stars is because the carpet is in need of a good cleaning or replacing. there was a lot of spots everywhere. The signage for the restaurants weren't very well marked. There was only 1 sign saying the upstairs buffet was closed for the season which was at the bottom of the stairs which we didn't see until we were leaving. Would have been better if they also had a sign at the hallway to the upstairs buffet also. We had breakfast in the downstairs buffet and it was great. We would stay there again.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. It sounds like you enjoyed the room and were able to relax, however we have some work to do with regard to the cleanliness of the carpet. We also need to consider the communication we provide as this could have helped reduce confusion and disappointment. We apologize for our oversights and appreciate you letting us know how we can improve. Your satisfaction is important to us, and we hope we will have another chance to provide you with the best experience possible. Please travel safely until your return.

"Large Hotel Property"

4
ColdCorona, Idaho 13/02/2019

Stayed here for two nights while shooting around the south ri of the Grand Canyon in December 2018. Property: The hotel is located on a very large property with several buildings. Keep this in mind when making a reservation as the main building houses all amenities and restaurants. Very large lobby area with shops and adjacent restaurants and bars. Free coffee and tea (when properly stocked). Parking is at a premium so you may have to walk some distance to the lobby for check-in. Also, outer buildings can be some distance from the main building so worth checking when you book. Room: I stayed in an upgraded room in the main building so was a bit larger. Furnishings included a desk, couch, nice flatscreen, king bed, coffee bar with sink, large bathroom and a small table with two chairs. Adequate electrical outlets for charging gear as long as you have a multiplug adapter. Restaurant/Bar: I ate two dinners in the bar area off the lobby and both were very good. An excellent bartender who provided very good service both nights. My only negative comments were that the lobby area was very cold due to the constant opening of the main doors as well as backdoors. There was no buffer area to block winds so it stayed quite cold. The coffee/tea area of the lobby was not replenished so was completely out of coffee at times. Also, my coffee making was not working but they did replace it when I called down to the front desk. Overall, it is good property and I would stay here again if I could not find accommodations in the park.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and reviewing our hotel. We appreciate you! You mentioned our property is spacious and you've given great feedback about where guests can find amenities and services. You've also noted we have several restaurants and amenities on property; we are glad you enjoyed them! Your comments are so helpful as others are planning their special trip to the canyon. Thank you again for staying with us and sharing your feedback. We hope you will come back and stay with us again!

"Comfortable and Cosy Stay for a Trip to the Grand Canyon"

4
Hashani87, Dubai, United Arab Emirates 13/02/2019

Booked 2 economy double rooms for closer access to the Grand Canyon. The location of the hotel is very convenient as it is a short 5 minutes drive from the South Rim entrance to the Grand Canyon National Park. Check in was easy and quick and parking is available for no extra charge at the premises. The rooms were very spacious, clean and comfortable. Beds were perfect and cosy. There are plenty of eateries surrounding the hotel if you want to venture out, ranging from McDonald's to restaurants offering steaks and mexican food. My whole family found this hotel to be the most comfortable stay during our trip to the USA. We wish we stayed 1 more night to make full use of the property's amenities.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and taking the time to review our property. You noted our convenient location, and you found our rooms to be spacious, clean and comfortable. Our location in Tusayan offers visitors a chance to venture out and enjoy the quaint and cozy experience of a small town. We are glad to hear you enjoyed your stay, and we hope you will come back and see us again.

"Nice hotel"

4
User 12/02/2019

The location of this hotel is very convenient very close to the entrance to the Grand Canyon park. It is conveniently located. All the resultants are near by. Check in the hotel easy and quick. This hotel is clean and comfortable. We ate breakfast in the buffet. The buffet had a variety of food - typical continental breakfast. The staff in the restaurant were very friendly.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you so much for staying with us and sharing such a positive review. It sounds like you had a great experience--everything you could hope for while on vacation. We work hard to provide our guests with memories that are reflected upon fondly. Thank you again for sharing your special time with us. We hope to see you again!

"Quick stay to see the Grand Canyon"

5
Relax22207959098, Grand Junction, Colorado 12/02/2019

Best Western Premier was one of the best places I've stayed in the last 30 years. From the time of arrival till check out, the personnel were fantastic. Very clean and neat. Fit for romantic get away to family outing. Only problem I had...was staying only one night after being there...wish I could have stayed a few more nights. This will be THE PLACE I stay when we bring kids and grand kids to see the Grand Canyon.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your most kind review. What an honor for us to rank so highly among your fond memories! We strive to lead the industry in providing superior care, and you have let us know we are on the right track. We appreciate you and look forward to welcoming you back again.

"Stayed here once again after many, many years and NOT disappointed"

5
linda8201, Scottsdale, Arizona 07/02/2019

I love this place! Regis and Chelsey at the front desk were so welcoming. Our suite was clean, quiet and furniture was very comfortable. Really liked having two sinks and a jacuzzi tub and it was a very nice way to celebrate my partners birthday. The little bar in the place is nice for getting a quick bite and a fancier restaurant on site for dinner. Breakfast here was also good and with good friendly service. No matter where we turned, we found friendly and smiling staff.....but hands down Regis is awesome! The arcade is fun to pass some time. Easy access to the canyon.

"the worst"

1
plankton742, Greenland, New Hampshire 07/02/2019

If this is Premier, I'd hate to see anything else. Toilet didn't flush, big crack in floor next to tub, coffee maker spit coffee and grounds all over the place. Checkout time was noon but the housekeeping started at 8am knocking on the door and kept at it until we left to get away from her. There was a ring of dust around both of the beds. Informed the desk of some of the problems. He said Corporate will give you extra rewards points!! Why did I want rewards points?? Fix the room!!

"Fantastic location"

5
traveltheworld461, Fort McMurray 04/02/2019

This hotel is clean, comfortable, and close to the South Rim entry point of the Grand Canyon. A shuttle bus conveniently stops right in front of the hotel. We bought park passes online and just hopped on the bus. Super easy. We ate breakfast in the buffet the first morning and in the restaurant the second morning. Both were good. The buffet had a variety of food - typical continental breakfast, but we did enjoy the restaurant food more. The staff in the restaurant were friendly and kind.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. It sounds like you enjoyed the convenience of our location and the shuttle bus! We appreciate you letting us know you enjoyed dining with us, and we look forward to hosting you again soon!

"Great location but..."

3
Attis1, Oxford, United Kingdom 04/02/2019

We spent one night at this hotel. I always try to stay in a BW hotel when in the US as they are always great quality. This BW is supposed to be a Premier so I was quite excited to stay here. Location is great, just a stone throw away from the south rim entry. The hotel is a block of smaller buildings. The hotel looks great, it is very clean, the reception building is welcoming and has the restaurants and the bars in. There is a also a fireplace. Check in was easy and quick, staff was friendly. The main building is definitely a Premier. The rooms are in separate buildings. When it comes to the rooms it is more like a standard BW, definitely not a Premier. Not bad but nothing change to a standard BW hotel. Some of the lights did not work, the AC/heater was so loud I could not sleep until I unplugged it from the wall. Even if you switch off it will be back on in 5 minutes. There was really loud music playing by some other guests 5am, no one from the hotel seemed to care. The Arcade family fun area is 6 machines of which 1 is broken. There is no breakfast included however quite a few placed around to eat including the hotel restaurant. Cannot comment on that as went elsewhere Pool is OK, there is a whirlpool as well as a pool. It was great. I would use again and would recommend but it is just an OK experience, not a Premier.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked about the hotel and how we can improve. We understand you were excited to stay at a Best Western Premier, and you felt some of our areas represented our brand better than others. After a renovation of those areas, we hope to better exceed your expectations. We apologize for letting you down with regard to the products and services that were not up to standard during your stay. We can do better. We hope you will come back and see us again so we may have another chance to provide you with superior care.

"Short visit to Grand Canyon"

4
Gary P, Bartlett, Tennessee 01/02/2019

This property was in excellent condition. It was close to the Park. A complimentary breakfast is not included however, so the price was a little high.Our room had a worn mattress which also detracted from the value.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. We greatly appreciate your comments about breakfast as this is an opportunity for us to improve. First, allow me to apologize for failing to provide you with the amenities you would like to have included in the price. We know value is important, and we must find a way to better communicate about our rates that include breakfast. We do offer these rates, and we have failed in making that clear. For those who do not wish to have breakfast included, we hear that we should not charge for a service that is not being used by those guests. We must continue to strive to find a way to provide the value all of our guests are looking for, and we appreciate you letting us know how our decisions have impacted your stay. We also should take better care to note any mattresses that are not comfortable for our guests. You should be able to relax when you are with us, and a mattress that is not comfortable doesn't make that possible. We appreciate you letting us know what you liked and how we can improve, and we hope you will come back to see us again so we can have another chance to provide you with superior care.

"Really close to the South Rim of the Grand Canyon"

4
Ask_2020, Seattle, Washington 01/02/2019

Overall this was a great place to stay. I didn't want to spend much time in the building since I'd rather be at the Grand Canyon (5 minutes away) but it was a refreshing place to come back to and relax. I would consider staying here again if I had the chance.

"Great place to stay"

5
User 31/01/2019

We stayed here for one night on our vacation to the Grand Canyon. It was comfortable, clean, and relaxing. The room was very large and the bed was comfortable. The bathroom was well stocked and new inside. We also ate breakfast at the hotel restaurant which was very good.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you so much for staying with us and sharing your feedback. It sounds like you enjoyed your stay, and we are so happy to hear about your experience. Please come back and see us again soon!

"Wonderful"

5
Judi S, Staten Island, NY 30/01/2019

This is a resort with multiple buildings and amenities. The location is perfect for the entrance to the south rim of the Grand Canyon. Our room was spacious, with a large bathroom. The main building is beautifully decorated and the staff is friendly. If you are visiting the Grand Canyon you will not be disappointed with this hotel.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing such a wonderful review! Our guests tell us they love our amenities and spacious grounds as well as our convenient location. Our friendly staff looks forward to welcoming you back again soon.

"A wonderful find"

5
Patricia L, Aiken, South Carolina 25/01/2019

We stayed here in October. It was my first time staying in a Best Western and it was great. The staff were so courteous and helpful. We ate at the Canyon restaurant the first night and it was wonderful. On the second night we decided to try a local steakhouse and it was a disaster. We came back to the hotel and Mariah spoke to us and when we had described out experience she brought us down to the bar where we had a delicious pub meal of fish and chips at one third of the price of the Steakhouse and a million times better. The waitress, Ambria, could not have been more pleasant and courteous. When I go back I will be staying there and dining there

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. There is a saying, "Be a traveler, not a tourist." I think one of the best ways to achieve this is by getting to know the locals. You were able to delight in the company of new friends, and we couldn't be happier to hear our team made you feel at home. We will celebrate their hospitality on your behalf. We strive to lead the industry in providing superior care, and you have let us know we are on the right track. We appreciate you and look forward to welcoming you back again.

"Very nice stay!"

4
JustMi, Washington,DC 25/01/2019

We spent a night at the Best Western and were quite impressed with the hotel- we didn't expect all the amenities. Check in could be better- the lady at the counter didn't provide any information about the hotel, hence our surprise when we walked around and discovered the pool, bars, restaurants, etc. I had also asked for either connecting rooms or at least close to each other. While the rooms were indeed chronologically next to each other, they were on different corridors. Staff at the breakfast restaurant was very nice and attentive, food was good and decent price. Overall a nice stay.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. Your comments help us understand where we need to focus, and we certainly can improve our attentiveness and service. We appreciate you letting us know what you liked about the hotel, and we apologize for the inconvenience we may have caused. Please come back and see us again soon so we may have another chance to provide you with superior care.

"Last minute booking"

5
NY83Wanderlust, New York 25/01/2019

We opted to stay here during our road trip and booked last minute: night if our stay. Lobby was better than any best western I've ever visited. The front desk clerk during check in was nice and informative. The room was roomy and clean. Large parking area. Great location for our sunrise visit to Grand Canyon.

"Grand Canyon 1st visit"

5
Navigator13064577322, Los Angeles, California 23/01/2019

The front desk lady at check in was not very polite, but the guy at check out was very polite and all other staff I would ran into around the hotel were very nice, friendly and helpful. It snowed the night we stayed, my first time driving in snow and one of the guys gave me great tips on how to drive in the snow.The room was very cozy and clean, the bath tub very comfortable.

"Good location & kid friendly!"

4
User 22/01/2019

First time visiting the Grand Canyon National Park and booked a queen for a night. Honestly, it exceeded my expectations! This hotel it's in great location and kid friendly. It has an indoor pool, outdoor pool, bowling, and an arcade which we truly enjoyed especially traveling with kids except the outdoor pool since we visited in January and the weather was freezing. The furniture was a little dated but the room and the bathroom were pretty spacious. It had two sinks one in the bathroom and one in the room with a vanity space and a Keurig coffeemaker. It also had a cute waterfall in the bottom floor. We had a pleasant stay!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. We greatly appreciate you letting us know we exceeded your expectations. Our guests enjoy our family-friendly arcade, and the waterfall is always a great photo opportunity! We hope to see you again on a future visit!

"Great hotel experience"

5
Ashlee M, Johnstown, Pennsylvania 17/01/2019

Easy check in. Clean room with all the accessories needed (I.e. fridge, microwave, blow dryer, coffee maker). Friendly staff. My dogs were allowed to stay too for only $20 extra. Dog area and dog rooms clean.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. Easy check-in, clean and well-appointed room, and a friendly staff--sounds like all the makings for a great vacation! Please come back and see us again soon!

"nice indoor pool good location for the Canyon"

5
Carolyn D, Verona 16/01/2019

Off season, great rate. They have an indoor pool with lap lanes. Was a bit too cold for me but the kids played for over an hour. Close to the canyon. Room was clean. Only down side, breakfast buffet wasn't running due to the off season. We ordered off the menu, service was painfully slow. Food wasn't something I'd come back for. Otherwise nice place.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. The temperatures have been so cold, but your family still had a wonderful time! I hope you were able to enjoy the beauty of the canyon while it was covered in snow. We appreciate you sharing with us what you liked about the hotel, and it sounds like we have some work to do with regard to our speed of service and food quality. I am so sorry the buffet was closed and that we failed to provide you with an alternative that exceeded your expectations. We will work hard to correct our service failures, and we hope you will come back to see us again.

"Super Nice Hotel"

5
sandireg, Carlsbad, California 16/01/2019

This our hotel had huge room, super comfortable Queen beds, Keurig coffee maker, sink inside bathroom and in the room and mini-fridge. Super clean and comfortable! Great for a family! The little town is really cute with lots of restaurants and a bowling alley. Only 10 min drive to GC gate! I would definitely stay here again!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. Our hotel offers spacious, well-appointed rooms, and you found our comfort and convenience to be perfect for your family. We appreciate you recognizing our community of Tusayan, and we look forward to hosting you again on your next adventure our way!

"Excellent location, most comfortable bedding"

5
MarinaTogliatti, Chicago, Illinois 15/01/2019

This hotel is within a 15 min drive from the Grand Canyon. The hotel itself is a treat. We couldn't believe how big the rooms were and the bedding quality was quite a surprise. I even tried to find the towels for sale from the hotel because I am high maintenance when it comes to good quality but sadly we couldn't. This hotel is walking distance to the restaurants in town and we enjoyed the food in every one of them.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. You have let us know we are on the right track with regard to catering to our guests every need. Our guests enjoy our amenities and location, and we are glad to hear we exceeded your expectations. We would be happy to discuss the towels further if you would like to reach out to us at the hotel. Our Executive Housekeeper would be thrilled to assist you. We look forward to seeing you again soon.

"Grand Canyon"

4
Lovesthebeach527, Minnesota 13/01/2019

We stayed in early December for a visit to the Grand Canyon. We traveled as a family and stayed with another family. The convenience to the Grand Canyon is great! We were lucky to be able to get adjoining rooms with our friends. We put the kids in one room and the adults in the other. :) We loved having so many things to do right at the hotel. We used the arcade, bowling alley, and indoor pool. I'm sure the outdoor pool area is amazing when it is warmer! This hotel is a great option for families visiting the Grand Canyon.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. Our guests enjoy the convenience of adjoining rooms, and we encourage you to always let us know in advance about your requests so we can make arrangements as early as possible and do all we can to meet those requests! There is so much to see and do at the hotel, your family was able to enjoy a wide variety of activities. We appreciate you letting us know you enjoyed your stay, and we hope to see you again soon!

"Nice indoor pool but that's pretty much it"

2
3TravelMonkeys, Los Angeles, California 09/01/2019

We don't expect a lot from hospitality near national parks so naturally we didn't expect much from this one either despite the reviews AND we were right. we always seemingly travel through a time machine and land somewhere in the 80's or early 90's each time you enter these hotels by a national park. sad. Our Breakdown: Front Desk: 1 - we arrived on New Year's Eve and there was a winter storm with lots of snow. there was no "warm" welcome and/or friendly instructions or directions on what was happening that evening in their restaurants. not even a "happy new year" from any one of the staff members we encountered through our stay. on our checkout not even a "thank you", "safe travels"... Rooms: 2 - it gets a 2 for the size and sound insulation. otherwise the rooms are dated with no ample space for luggage/clothes. Food: 2 - they have 2 food options. a restaurant and a cafe/bar. food, taste wise is ok surprisingly but the environment, the options and the service is just terrible. the restaurant is over priced for what it is and the cafe/bar located in the basement doesn't really have many options. people we are living in 2019 now - how people eat nowadays is very different from the 80's and 90's... do you think it's time to revamp that menu and decor? Housekeeping: 1 - it was truly the weirdest housekeeping i ever saw in my years of travel. the first day they just came in made the beds and took the trash from the cans. they left all of our empty water bottles and dirty glasses in the room and no vacuum. the second day a bit better because the bathroom looked much cleaner and seemed like someone vacuumed but our dirty glasses and empty water bottles remained in our room... i don't know... Yes, they have an arcade and a bowling alley - really nice in theory but 2 of the 4/5 bowling lanes were out of order and so many of the games in the arcade had tech issues. The best thing they have going for them is their indoor pool. looks like a new build. despite the cold and the snow we ventured out to their outdoor hot pool. very nice!! this trip we traveled with our pets. we're really happy that they were pet friendly and main reason we booked with them but at least a water bowl for them in our room and/or some treats to welcome them would be a nice gesture.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. You've taken the time to detail your experience, and we appreciate your effort to let us know where we need to focus. The decor and atmosphere do have a more rustic feel in most areas of the property, and you cited it felt dated. We can understand there is a difference between what feels rustic and what feels dated; compared to our 7000 wing and our new indoor/outdoor pool and fitness facilities, the decor is different. Still, we must take your comments into consideration and apologize for failing to meet your expectations. We are projecting upgrades by year's end to begin. Our service on the other hand, cannot be open to interpretation. A warm greeting is the same in any industry and any language, personal touches like noting the holiday or welcoming your pet is so simple to do, and you did not receive that from us. You did not receive the housekeeping service you should have. Our bowling lanes being unavailable can not continue if our guests are to enjoy the amenity, and we need to work harder in these areas in an effort to exceed the expectations our guests have. Your satisfaction is important to us, and we will heed your words and do what's needed to make a your experience one that you can reflect upon more positively upon your next visit. Please accept our apologies once more. We hope you will give us another chance to provide you with superior care.

"Helpful staff"

5
User 06/01/2019

We arrived late on 12/23 and had an easy check-in experience. Room was large, as described and clean, beds were comfortable. The rollaway bed is extra charge and is a real mattress on a flat platform, not a fold up cot. Much more comfortable than expected. Staff was friendly. We utilized the indoor pool and hot tub and they were fine. The exercise facility next door looked excellent. I wondered from the photos if the outdoor pool was heated enough to use in cold weather but it is not. We had a health issue in our party and asked to shorten our reservation from four nights to two and the front desk personnel were helpful, we were able to shorten our reservation without penalty. The bowling alley and arcade were a hit with our 14 and 21 year old sons.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. We are so happy to hear you enjoyed our products and services. Our team works hard to ensure your visit is full of wonderful memories, and it sounds like we were able to provide you and your family with a great stay. We hope you will visit with us again upon your return to The Grand Canyon!

"Book early for better prices."

4
elodys2015, Bellingham, Washington 06/01/2019

We booked this hotel several months before we went to the canyon and had much better prices than my mother who booked just before we went. The rooms in the main location are more updated. We were in a separate building that had a terrible fan on the heat that ran all night. The beds were not great and pillows just okay. The food in the bar is awful. All that being said, we were there to see the canyon, and the staff were awesome. It took 15 minutes each morning to get to the rim, and we paid around $100 bucks a night having booked way ahead of time.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. You noted a few areas for us to focus on, such as the fan on the heater, the comfort of the bedding, and the food in the bar. These experiences were disappointing, and we apologize. We can and will do better. Our friendly staff looks forward to having another chance to provide you with a superior stay, and we hope we will see you again soon.

"Perfectly located to visit Grand Canyon "

4
JuttaZ_12, Spring, Texas 06/01/2019

We stayed here two nights in January. The hotel is a bit outdated but well maintained and clean. The room was spacious and absolutely ok. Only the clock on the nightstand was peculiar. It lost power ever two to five hours and started to count again by 12 pm :-) We had breakfast at the hotel restaurant and were happy with the quality and the service.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked about our hotel and how we can improve our decor. We apologize for any disappointment this may have caused, Our 7000 Wing has a more modern design while the rest of the hotel boast rustic charm. Further, we are planning renovations toward the end of 2019 for out 1000, 2000, and 3000 Buildings. The clock on the nightstand malfunctioning is a first, and we will take a look into it. Your satisfaction is important to us and we hope you will come back and see us again soon.

"Excellent value in perfect location to see Grand Canyon and Pet Friendly!"

5
4EricH, Camp Verde, Arizona 03/01/2019

We stayed for 2 nights and were impressed by the friendly staff, tasteful decor, cleanliness and the fact that they are actually welcoming of pets. The room was larger than most, tv was also larger. You couldn't find a more convenient place to stay to visit the Grand Canyon, without being right there.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you so much for letting us be part of your trip to The Grand Canyon. We appreciate letting us know how impressed you were with our products and services. Your satisfaction is important to us, and we hope we will see you again on your future journeys.

"Nothing to Write Home About"

3
MutantMiscreant, Houston, Texas 02/01/2019

The Best Western Premiere Grand Canyon Squire Inn is a decent hotel located in Tusayan, Arizona, just a few miles south of the south entrance to the Grand Canyon National Park. It's about what you expect from a Best Western. The room was a decent size and was clean. Beyond that, it was a Best Western which means everything about the place seemed a bit dated, tired and worn. Hotel services were sub-par and the restaurants (other than the Coronado Room) were lousy. But for the convenient location, I would have preferred to stay elsewhere. But hotel rooms are not easy to get near the South Rim of the Grand Canyon. If you don't book your hotel room months in advance, you are going to have to take what you can get or else drive in from Flagstaff or Williams.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. It sounds like we failed to exceed your expectations, and we should focus on updating our decor and the quality of our dining options. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"SUPPLY PROBLEMS; Disappointing, could have been great."

2
dlissaur, Randolph, New Jersey 01/01/2019

We just stayed at the BW Premier Grand Canyon Squire 12/24-27. Should have been a great stay. Lobby is very pretty, rooms nice. Location good just outside of the canyon park. Staff friendly (especially Jackie at the restaurant), but they have a supply management problem. We arrived Christmas eve, around 8:45p, starving. The restaurant closed at 9 and we talked our way in having just flown 8 hours and ordered immediately. We are vegetarians who eat fish, so we ordered halibut, salmon and Sea Bass. They were out of halibut and sea bass. Ok, everyone will have salmon. Was very good. We came at the end of the night, Christmas eve, ok. Next night, same deal, only salmon. Hmmm...ok, it's Christmas but they had an added menu on top of the original, but no fish options added to it. Salmon again it is... Third night, surely they have the menu restored...nope, only salmon again, and we were told the 3rd night that they change up the menu and probably those items weren't going to be offered anymore. (So tell us that the first night, so we can choose to eat elsewhere???). It should be noted that the salmon was very good, so it's not a chef issue, just a "how many nights in a row can we eat salmon" issue. We had planned to swim and chose the hotel in part because they had an indoor pool. BUT--to get to the pool, you have to go outside in the freezing 27F degree weather, to another building, and back again, when you are wet. Ummm, no thanks. Business center: My husband needed to print stuff for work, the printer was out of toner and had some other out of service message on it. Again, we chose the hotel for its biz ctr. The front desk was very nice, and let him email his document to them and printed it for him. Their black and white printer was also low on ink, so they reprinted on color at no charge. The person behind the desk seemed all too familiar with this problem. It clearly wasn't a Christmas week new problem. Onto the front desk area. There was a coffee station with a machine that dispensed coffee and hot water, there were hot cups, individually wrapped in plastic. There was also a machine that dispensed flavored water, carbonated or not, which was great. I decided to put some peach flavored water into a hot cup and fill the rest with hot water (I know, I'm weird, but it was yum). I looked for a lid. No lids. I asked the desk if they had lids. They told me no, the manager doesn't want to have lids there because on the floor above us was where breakfast was, where they sold coffee (actually it is a buffet that is $15 all inclusive, so it's not like you go there to buy a cup of coffee), and so they were not offering lids at the lobby coffee station, so as to encourage people to buy the coffee (by way of buying the full breakfast) upstairs. I couldn't believe they were so short-sighted. I informed them that this was not a budget hotel, it was a *BW Premiere* and they were nickel and dime'ing guests over a lid. I went up to the restaurant on the 3rd floor, asked for a lid, which they gave me, and came downstairs. I felt like a thief sneaking into a breakfast buffet I was eating at every day anyway. Another customer was getting coffee and was searching around for a lid. I explained there were none and that the only way to get one was to go up a floor and ask for one. She said, "forget it, I'm not going up a floor just for a lid." And so this continued with at least 5 other guests. I had to have a lid as I was going on a sight-seeing tour and needed it for the van. And it's not like withholding lids will make a customer say, "I can get free coffee here, but if I go up a flight, and buy a $15 breakfast buffer, I can get my coffee with a lid, so I think i'll go buy the buffet to get me a lid!" (And why am I even needing to spend this kind of energy over a stupid lid?! CUSTOMERS FIRST. GET SOME LIDS.) The same coffee station had plastic wrappers all over b/c the cups were individually wrapped but the garbage was kind of hidden around the corner built into the wall, not seen by someone using the coffee station. As a result, people left the wrappers all over the counter. Made it look dirty and unsanitary. The second morning there were no hot cups at all. I went to the breakfast buffet upstairs and got one with a lid, came back down and now there were cups. But the coffee maker was out of service, so they had coffee in a metal water pitcher and the person behind the desk had to keep saying, "be careful, the handle is hot" (were we supposed to bring an oven mitt with us in our suitcase? because there was no cloth napkin or anything to protect our hands if it were too hot to hold, just trepidation that we should hope not to get burned.) This was the case 2 of the 3 mornings. And why was the coffee maker out of service? Again, it seemed like a problem they had had for quite a while. Not just the holiday week. The staff seemed used to being nimble to compensating for all sorts of issues. But if the property were run properly, they wouldn't have to waste time getting creative and quelling customer frustration. These were largely supply management issues, and falls on the shoulders of the manager, who was MIA. Fast forward a week, we are home, and we get a call from the hotel that there was unsettled charges for the restaurant, etc. He reads me the last 4 digits of the card and they are not even close to my card on file. Like it must have been someone else's card. He admitted that the system shifts to other people's cards accidentally more often than you'd think. (WHAAAAAT????) So I gave him my card, no problem. I said, "can I give you feedback about the hotel?" He said, "ok." So I told him that the coffee cup plastic wraps were all over the counter (he interjected, 'yes, I know") and that while I realized moving the garbage around the corner wasn't likely doable (it was built into the wall), that it could be solved by putting a little metal bucket as they do at nearly every hotel where you can dispose of tea bags and such, and a little sign that says, "Dispose Plastic Wraps here" and he immediately replied, "we can't do that, we aren't allowed to have any signage by the coffee station per the management." So I said, "Ok, well at least get the little bucket and put it next to the coffee maker." and again he gave a resistant response. (This exchange about the plastic wraps took about a minute, which is important to keep track...) I said, "the other thing is there are no lids but people need them, and I was told because the hotel sells coffee upstairs at the breakfast area the manager had decided they did not want to offer lids. (again, they don't sell individual coffee, just breakfast packages for $15, it's not like they will lose a $3 cup of coffee sale by providing the lid to the free coffee downstairs). He replied, "That's right. You can email the manager, Barbara, and let her know." I said, "I don't want to email anyone, I am giving feedback now, to you, and I would like you to just pass it on." There is nothing that makes me crazier than trying to give a business feedback verbally, and they want me, the customer, to do more work, take time to write an email rather than hear the feedback live and pass it on. (This part of the exchange was literally 30 seconds) To which he replied, "Well, I can't take any more time on the phone, I'm busy." Click. Are you kidding me???! Less than two minutes of feedback and you hang up? Like ever do you hang up on a customer????! Who just spent $1700 in room and food changes with you? Really??????? So I thought, you want me to write? Ok, I'll write, but not an email. I'm going to write a TripAdvisor.com review, the manager can see it there, as can every potential prospect shopping for hotels, so they know what to expect. The physical property is very nice, but the mentality is certainly not customer centric, and seems to be operating as if they are in the depression, using a bandaid approach to small but important issues, destroying any sense of being at a "premiere" hotel. I can't in good conscience recommend this hotel. Management needs a HUGE mentality change.

"Great base for visiting the canyon"

4
JLiestman, Conroe, Texas 28/12/2018

Service and room were very good. The fact that they have a bowling alley and other an indoor and outdoor pool and hot tubs was a big hit with my kids (in below-freezing weather!). Breakfast was great. Dinner was ok, not amazing, and of course things were are resort prices, as was expected. All in all, a great place to stay for visiting the Grand Canyon. Would definitely stay there again!

"Great location"

3
eliarsghost, Farnborough, United Kingdom 22/12/2018

Generally your bulk standard big chain hotel, nice sized and clean room however we had extremely noisy air conditioning unit which we were forced to turn off so that we could actually get some sleep. Best thing about this hotel is the location being just outside the South entrance to the Grand Canyon national park.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you so much for your thoughtful review of our hotel. Pointing out that we are conveniently located to the Grand Canyon, and we offer pleasant accommodations helps to assist travelers in choosing a room that best fits their needs. We are working hard in our pursuit of leading the industry in superior care, and we appreciate you letting us know our guests can benefit from us paying more attention to the AC unit. We apologize for the disruption you experienced. We hope you will return so we will have another chance to provide you with superior care.

"A NICE HOTEL "

5
User 20/12/2018

The hotel is excellent. It has a large leisure area with a beautiful swimming pool. Very well integrated to the nature. The rooms are large and comfortable. It has a great restaurant and an excellent breakfast. I really have not identified any negative aspect. I strongly recommend.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your recommendation. We appreciate your business and look forward to seeing you again!

"Surprisingly amazing place"

5
User 20/12/2018

We stayed here one night and did not expect such a nice place for a Best Western. Two pools, massive gym and amazing layout. Would be a great place to stay a few nights and do hikes around the canyon. We were here while it snowed which was beautiful and made the visit even more amazing.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. How lucky you were here during such an amazing time with snow on the canyon! We are happy to hear you enjoyed your stay, and we hope you will come back and see us again soon.

"Nice Hotel"

4
Jennifer P, Pittsburgh 20/12/2018

This is a very nice hotel with some really cool features. There are shops in the lobby, as well as water features- it's very pretty. I was in building four and the lobby had an awesome rock wall and sculpture. Everything was very clean, the room was spacious and well furnished. Plenty of coffee and tea in the room. I didn't go outside to check out the pool but the grounds I saw were well maintained and nicely landscaped. The staff was friendly and helpful too. There were a few negatives though. The door next to my room was an exit door to the outside and a stairwell and, according to the sign, was kept locked at all times and a room key was needed to unlock it. But it was not locked at all and anyone could have entered the hotel. I ate at the Squire Pub and the service was terrible. Some people got waited on while others did not. I had to leave my table and sit at the bar to place an order for food. It was not very crowded so that wasn't the issue; the waitress just kept walking past me. I think because I was a single patron, therefore the tip would be smaller. Not sure, but I can't recommend the Pub. The other thing that I have never seen in a hotel, or anywhere for that matter, is a sign on the toilet informing guests that the water in the toilet was recycled and not to touch it. That was weird to me so I didn't use the shower and bought water to make coffee.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for reviewing our hotel. We appreciate you! You mentioned our rooms are spacious and you must have had plenty of room to relax! You've also noted we have several shops, cool features and amenities, great cleanliness and furnishings, and overall a friendly staff. We apologize for letting you down in the pub and with regard to the unlocked door. We appreciate you taking the time to let us know, and we will look into your concerns. We can understand your concern about the water. The sign about the water being recycled is specific only to the toilet water as it is on its own sustainable re-circulation system; our shower and sink water is treated differently and is safe for use. Your feedback is so helpful as others are planning their special trip to the canyon. Thank you for staying with us and sharing your feedback. We hope you will come back and stay with us again!

"Wouldn't stay here again"

1
User 14/12/2018

I was expecting a better service and room for the price. When we first walked into the hotel we found a hair in the bathroom. We came here during winter. They gave us a room outside the main building so we had to walk in sub zero temperatures to get to the main hotel, laundry room, and restaurant. The heater in the room doesn't work well so we were cold most of the night. I used the laundry room and accidentally bought detergent because their vending machines are not labeled correctly. They refused to give me a refund of $1.50 in exchange for the item. We did eat at the bar next to the bowling alley and that was good. Overall, I wouldn't want to stay here again. Also, their hotel book says that they provide complimentary essentials. Ex, toothbrush, toothpaste, etc. I walked in the cold to the front counter only to be told they don't provide any items.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. We appreciate you taking the time to share your experience with us. Your experience sounds very disappointing, and we can understand why you would not want to come back. On behalf of our entire team, please accept our apologies for failing to meet or exceed your expectations. We can and will do better. Please feel free to contact us at [email protected] so we can provide you with the personal attention your comments deserve.

"A very good experience that I would recommend to anyone coming to this hotel"

5
amgeerts, Bobcaygeon, Canada 12/12/2018

Thoroughly enjoyed our stay at this Best Western Grand Canyon Squire Inn. Everyone was helpful, rooms were very nice and clean. Hotel was close to the airport if you choose to take a flight over the Grand Canyon. Laundry room was a bonus.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review.We strive to lead the industry in providing superior care, and you have let us know we are on the right track. We appreciate you and look forward to welcoming you back again.

"At night the hotel was all lit up."

4
twobop, Beaverton 12/12/2018

Our checkin was friendly ( we were having trouble with my credit card ) but very pleasant getting it fixed. Our room was dedicated for traveling with a dog ( carpet had some remains from other stays) I fully understand but the room was very clean and huge. This hotel is very spread out they have alot of rooms. Our purpose was the Grand Canyon visit as others . Booked this because of location and accepting dogs. There is no complimentary breakfasts here but there r restaurants in the hotel. It does offer everything as the area here is limited . The town really services tourists.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. How special of a time it is for you to be here with your family while the hotel is lit up for the holiday season! You mentioned you had plenty of room to relax and were comfortable, and you would like to see us focus on the carpet cleanliness and the amenities we provide. We appreciate you bringing this to our attention. We will evaluate our processes for cleaning carpets as well as how we communicate about our rates. We do offer rates that include breakfast, and we want to make sure our guests are aware of this and inquire. Please have a joyful holiday season, and we hope you will come back and see us again!

"Worn out air conditioning "

2
User 11/12/2018

We chose the hotel, like most because it's close to the Grand Canyon and was generally well reviewed. After a 4 hour drive and an even longer one ahead the following day, my requirements tend to be fairly simple: a good meal; a clean room and a good nights sleep. My issue was with the last of these. With the temperature at -7 degrees C outside, heating was essential. Unfortunately the fan on my air con unit seemed to be reclaimed from a jet aircraft and proceeded to switch itself on and off at 5min intervals. What a shocking nights sleep.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and letting us be part of your journey. It sounds like you had a full trip planned, and it was important for you to be able to relax and get the rest you needed. A noisy heating and cooling unit doesn't provide you with the peace and quiet while trying to falling asleep in a new place, and we should have made sure our unit was in good working order for you. Please allow us to apologize for the disruption this caused. We will pay more attention to detail in an effort to provide a more enjoyable experience for you and our future guests. We hope you will give us another chance by staying with us again so we may provide you with better care.

"Comfortable, friendly and fun"

5
TomH599, Amsterdam, The Netherlands 11/12/2018

We had a great stay at this BW Hotel. The room was spacious and comfortable, a great restaurant and helpful staff. At the lower level of the main building there's a pub and game room. Definitely a great place to stay during a visit at the Grand Canyon.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for choosing to stay with us on your recent trip to The Grand Canyon. Vacation is about being comfortable and having fun, and we are pleased to hear our team was able to provide you with a great experience. We appreciate your recommendation, and we look forward to seeing you again!

"Terrific Stay!"

5
ColleenL778, Minneapolis, Minnesota 05/12/2018

If your looking for a great stay, this is the place for you. It has the most amazing interior and the bedrooms were spacious and bed and pillows were very comfortable. It is only a few miles from The Grand Canyon and that makes it a perfect location. Sign up for the rewards program as you get some nice perks. Every single staff person was pleasant and helpful. Try booking on the Best Western Site for the best rates.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. Walking into a space that makes you feel the excitement travel brings is what you hope for! Our amazing interior, spacious room, and comfortable bedding made your journey enjoyable. We appreciate you letting guests know how wonderful our frequent stay program is and how they can find the best available rate. We are happy to hear you enjoyed your stay, and we hope you will come back and see us again soon!

"My Worst Two nights Ever in a Hotel"

1
Mark S, Bethel Park, Pennsylvania 04/12/2018

My Wife and I had the unfortunate experience of staying in the Best Western Premier Grand Canyon.. The HVAC in our room failed to respond correctly to any input from the thermostat and constantly alternated between Heat and AC. The Refrigerator was broken . When we called to let them know about the HVAC and Refrigerator issues we were treated as if we were incompetent, told that to have the issues looked at we would need to stay in the room and await their maintenance staff ( we were on vacation and had 1 day at the Grand Canyon, sorry not staying in the room to supervise their maintenance staff.) When we left we were lied too with regard to who answered our call and they even called into question if we made the call to the front desk correctly claiming that the "Front Desk" button does not always ring the "Front Desk" . The Grand Canyon itself is a true Natural Wonder of the World to behold. I have written many reviews of my travel experiences for TripAdvisor never a negative review prior to this one.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for taking the time to share your experience with us. We want to provide a memorable experience, but not like this. Your feedback deserves personal attention, and we would like to reach out to you to discuss your stay further. No one should spend their vacation this way, and we sincerely apologize. I noticed you completed your satisfaction survey sent from the brand, and I will reply to you personally at the email address you provided.

"1 Night Stay in Late November 2018"

4
Lskou, Orem, Utah 01/12/2018

We stayed here for one night. It was a fam/friends backpacking trip to the Grand Canyon. We had two rooms between the six of us. The check-in process was smooth but staff didn't explain how to get to our room very well, so it took us a while to find the correct building. Room was clean, pillows were wonderful, thermostat was not very reliable, and bathroom was mostly clean, but could have been cleaner. So that's why I'm not giving it 5 stars. It is in a great location. If we had had more time I would have loved to go for a swim in their pool or relax in the hot tub. I do wish they had a free continental breakfast though. I particularly enjoyed the historical photos and captions in the hallway.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. Congratulations on your hiking accomplishments. After a long day, you want to relax and unwind. We understand a little more attention to details in the service we provide could have been helpful in allowing you to completely relax. We appreciate you bringing to our attention our cleanliness, speed of service, comfort, and value. We strive to be the industry leader in superior care, and it sounds like we have a bit more work to do. Still, overall you enjoyed your stay, and we do hope you will return to see us so you can spend more time with us.

"Grand Canyon..."

4
delialouie, Kodiak, Alaska 27/11/2018

The reason we stayed here was b. C we visited the Grand Canyon. The room was simple nothing exciting . The bar was super cool and the two male bartender had awesome customer service. Made excellent drinks . Had the wings not bad for bar food . I would recommend to stay here if visiting Grand Canyon .

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate your business, and we are thrilled to hear you found enjoyment while interacting with our team! Please have a safe and happy holiday season, and we will look forward to your return!

"Great Option Close to the Grand Canyon"

5
Susan H, Minneapolis, Minnesota 27/11/2018

We stayed with our two kids. Arrived later in the evening and we were up very early in the morning to watch the sun rise over the Grand Canyon. Our room was very spacious, the bathroom was lovely with a beautiful walk-in shower, and the beds were super comfy. We didn't stay long enough to take advantage of the pool or other amenities, but we were very pleased with our stay.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us during your recent trip to The Grand Canyon. Making memories that last a lifetime is what vacation is all about! We appreciate that you trusted us with your stay, and we are happy to hear we exceeded your expectations. We look forward to seeing you again!

"Great hotel "

4
User 25/11/2018

This hotel is very conveniently located in tusayan. The rooms are spacious and comfortable. The purple shuttle, which takes you to the grand canyon, picks you up right outside the hotel. Food buffets are on the expensive side.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. The spaciousness and convenience we provided sounds perfect for you! We appreciate you taking the time to share what you liked and how we can improve. We hope to see you again next time!

"Dirty, LOUD, no attempt to rectify "

2
scshell, Kirkland, Washington 20/11/2018

Booked myself a room for 3 nights, to enjoy the holiday break from teaching and treat myself. Walked in, excited by size of room and renovation, and to have a bed after camping and hiking 30 miles. I was told at check in that it was pool side/view, it wasn't, but it is a good thing that there were two beds. I pulled back the covers on one, and there were hairs all over the sheets. No, not one or two, a lot. The runner over the bed also clearly had human "matter" on it. So, as I can barely walk in soreness, I get in the 2nd bed. Shortly after, a spider jumps on me. Fun. Am I still camping? I relocate it and get back in bed. The family next to me begins screaming for 30 minutes. I call down to guest services and tell them about the sheets and the people next door. They said they would send someone up. sheets? Or for next door? Neither happened, because it continued. It then started again at 5am, so my night of sleep sucked. I asked for 3rd floor because I was told it was the quietest, that is definitely not what I got. I am on night 2 and can say that you can hear a lot in the rooms here, even tv's. I just had the bonus of a family, fighting. Did not plan to spend this money to stay here to experience all of this. I know it happens, but would expect things to be addressed, and they werent. Night 2- Currently have 2 families in hall next to me, with their kids and parents yelling in the halls between rooms, as they have adjoining rooms. Maybe it is possible to consider large group bookings vs solo/2 person occupancy, when considering room/building placement, as this hotel has several buildings. I fully respect families and have patience for reasonable noise- just not excessive, fighting, and late at night. There is a level of respect that just seems thrown out the door.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. Your comments deserve personal attention and a formal apology. I have reached out to you privately so we can address your concerns further. We appreciate that you share your experience so future guests can benefit, and we want you to know we are here for our guests when we fail to meet your expectations.

"Count the reviews and look at the ratings...not bad!"

4
TaskMasterwkw, Patterson, New York 19/11/2018

We got a room in the main building with all the restaurants and bowling alley. It's an older building but our room was still very nice...except there was one issue...the King bed was sagging dramatically in two places ( like twin hammocks ), I guess where people tend to lay mostly. They sent us to a new building which had a nice new room and bed but less convenient... the walk to the main building was ccc'cold!!! Anyway, this Best Western is awesome. We ate dinner at the Coranado room in the main lobby 2x's. We're picky eaters and this place didn't disappoint. Good service and good food. We got a seat next to the fireplace both times :) Note: they seemed short staffed and busy but still did a good job making us happy. For breakfast we ate in the upstairs Buffet. It was extremely busy here but again it worked out very well and we had eggs and omelettes made to order. The Bowling ally is small...maybe 6 lanes and a bit old but extremely fun! We had a blast here escaping icy rain and snow one night and then we figured we would enjoy a second night bowling before bed. Free coffee is offered in the main lobby by the main desk and it's very good. You can sit by a warm fire located in the main lobby drinking your coffee too. There's an indoor pool with a hot tub and another outdoor pool with hot tub...people were swimming in it with snow on the ground! Maybe it was heated? They were also in the outdoor hot tub which looked very nice. Overall, this was a great place to stay for the location to the Grand Canyon, comfort and what it offers. I was thankful to stay here and would do it again.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for reviewing our hotel. We appreciate you letting us know what you liked and how we can improve the quality of our mattresses. Your feedback is so helpful as others are planning their special trip to the canyon. Thank you for staying with us and sharing your feedback. We hope you will come back and stay with us again!

"Great hotel"

5
reddy2goGarner_NC, Garner, NC 19/11/2018

We stayed here because it was located right outside the Grand Canyon. The hotel is a lot larger than it appears. Our room was located in one of the separate buildings on the backside, although it initially appears dated, the room looked newly updated, everything was very clean and there is a small Keurig for your morning coffee. We visited the Pub and enjoyed a drink by the fireplace (it was a very cold night), there is also a fireplace near the formal dining restaurant upstairs. In the morning we enjoyed breakfast in the informal restaurant. We did not get to enjoy the pool areas (inside or out) as we were leaving the next day, but both looked inviting. We liked everything about this hotel, would definitely stay here agan.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. Our grounds offer a great opportunity for exploration! Having all the conveniences of home make a stay enjoyable, such as great coffee in your room and having dining options on site. Added touches like fireplaces and pool areas lend themselves to even more relaxation. We are pleased to hear you enjoyed your stay, and we look forward to your next visit!

"Absolute gem of a place and worth every penny to be so close to the Grand Canyon"

5
lynnezp, Leeds, United Kingdom 18/11/2018

Opted to pay the premium to stay in Tusayan over Flagstaff and am so pleased we did. Just 10 minutes from the Grand Canyon entrance meant we could see both sunrise and sunset and make the most of our time in the South Rim. Excellent facilities on site with good restaurant choices, quality food and reasonable prices. Cannot recommend this place highly enough. It made the highlight of our trip just perfect!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We know convenience comes with a premium, and it sounds like the value was worth it! To see both sunrise and sunset is a delight, and to stay at a location that provides you with amenities and features that add enjoyment to your trip is even better! We are happy to hear your stay was perfect! We hope to see you again soon.

"Fantastic Stay at the Grand Canyon"

5
two4theroad_7, Las Vegas, NV 16/11/2018

Every once in a long while we come across a perfect hotel to stay. The Best Western Premier Grand Canyon Squire Inn was one of these stays. We almost exclusively stay at BW Hotels and for the first time we thought our loyalty status was worth the effort. We arrived to a big smile and an upgrade to a suite. Some hotels say they have suites, but this was truly a large suite with all you can imagine. Our breakfast was a part of the room cost another unexpected amenity at a premier hotel. As a norm, employees greeted us throughout the hotel with smiles excellent attitudes like nowhere else we've stayed. It was very noticeable! We read complaints about the hotel Wi-Fi and thought it would be understandable for the remote location, but we did not have any problems during our stay. If you do not mind the cold, the off season is the best time for significantly reduced prices on hotel rooms plus much smaller crowds at the National Park.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing such a wonderful review our hotel. We appreciate you! Our frequent stay program is award-winning, and we want our elite members to know how much we value their loyalty. One of the ways we can do that is to celebrate your status with an upgrade when it's available, and by offering a complimentary breakfast as you mentioned. Being recognized is a treat, and we are happy to hear you enjoyed staying with us. You've also noted the WIFI was reliable for you, allowing you to stay connected! Your feedback is so helpful as others are planning their special trip to the canyon. Thank you for staying with us and sharing your feedback. We hope you will come back and stay with us again!

"CLEAN and great for the price!"

5
Leenie18, Ridgewood, New Jersey 15/11/2018

I really wanted to stay at a hotel in the Grand Canyon Park, but they were all sold out. My friend stayed here at Best Western Premier Grand Canyon Squire Inn about a month ago and told me that I should definitely try it. So I did, and it was good. CLEAN, comfortable beds, Keurig in the room for coffee, and a decent breakfast with eggs and real fruit. We were happy. It was actually way nicer that the Arabella in Sedona that we spent a night in. Unfortunately, we were in the main hotel where the lobby is in the Arabella and it was a gross hotel room. Whereas, the Best Western Premier Grand Canyon Squire Inn was CLEAN!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for sharing your feedback with us and choosing our hotel when the one you hoped for was sold out. Your expectations were exceeded, and we are so happy to hear we were able to provide you with a memorable experience. We appreciate the recommendation your friend gave to you, as well as the recommendation you're now able to give. We hope to see you again on your next visit.

"A Great Stay"

4
Mary63sir, Melbourne 14/11/2018

The Best Western was a comfortable and pleasant stay. It's a big hotel with many rooms but wasn't busy during our stay. It has a bar, gaming room and bowling down stairs as well. Stayed 2 nights during our trip to the canyon. Room was spacious, clean and beds were comfortable. Loved all the framed photos around showing snippets of the areas history. It was a bonus having the Coronado restaurant in the establishment because food and service was so good that we ate there two nights running. The Indoor pool and hot spa were great to use at the end of the day for some relaxation. Breakfast at $5.99 for a choice of either a 3 stacks of pancakes or eggs and bacon on bread of choice was very good value. Tusayan is a great place to park yourself while visiting the Canyon. Would stay here again.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and letting us know what you liked about your stay! You've highlighted so many wonderful amenities and features out hotel. Future guests will benefit from your comments as they will come to know what they can expect from us. Your recommendation is appreciated, and we hope you will be able to make your way back to our hotel!

"Close to Canyon"

4
User 14/11/2018

It was a lovely stay and a very quick drive to the Canyon and surrounded by plenty of places to eat. We thought the room were spacious and clean. The breakfast was lovely, although they need to improve signs to the dining area on 3rd floor by the entrance next to the elevators. The staff were very helpful and we enjoyed our time there. Suggest you drive into the park, then use the free shuttle buses to get around.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your experience. Nothing is better than arriving at your destination quickly when you are excited to take in the new sights, and our location allowed you to access The Grand Canyon and new dining experiences all at once! We appreciate your suggestions about the signage on the 3rd floor and your recommendations for future guests to take the shuttle into the park. Happy travels to you, and we hope to see you again!

"Friendliest staff...spread much joy Great place to stay"

5
User 14/11/2018

We were delighted at how nice the Squire in was. Comfortable,clean,doacious,well appointed...a great place to stay, especially off season when the price was very reasonable! The staff at the Coronado Room and the Canyon Dining Room were so friendly, sharing genuine smiles and being helpful to all who came. I was so impressed by the joyful attitude that i stopped and asked for their names so i could commend them. Thank you and keep sharing smiles and spreading joy. Rosalba,Nick,Ashlee,Araceli,Davyd,Jason from Canyon Donald and our waitress and a young lady who had grown up nearby...i wish i had written down your names. Your smiles and kindness were the best!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. There is a saying, "Be a traveler, not a tourist." I think one of the best ways to achieve this is by getting to know the locals. You were able to delight in the company of new friends, and we couldn't be happier to hear our team made you feel at home. We will celebrate their hospitality on your behalf. We strive to lead the industry in superior care, and you have let us know we are on the right track. We appreciate you and look forward to welcoming you home again.

"No attention to detail. Horrible restaurant experience!"

1
RWinLA, Los Angeles, California 14/11/2018

My problems with this hotel began with check-in when I was assigned a room I did not request nor pay for. It was off-season but when I checked in it seemed my room choices were extremely limited. It seems the reason for this was the staff person misreading my reservation. When I moved my car and carried my bags to my room in an annex building only to discover I was not given a room type I paid for, I called the front desk and talked to the individual who checked me in and was told to come back and I would receive a room in the main bldg. So I gather my bags, repack my car, drive to the main bldg, unload my bags and walk up to the front desk. As I approach the desk, the lady who checked me in looks up, sees me coming and literally scampers to the back. When I stepped up to the desk the gentleman who assisted me knew nothing of my previous conversation, could not find the room I was promised then assigned me a room in another annex bldg.Later at dinner in the signature hotel restaurant, I was served quite possibly the worst meal ever! My steak was severely overcooked. My baked potato wasn't warm enough to melt butter and my veggies were overcooked and cold. When I talked to Donald the mgr he told me how sorry he was. I did not reorder but was presented a bill for nearly $100. They made no effort at all to accommodate me for their failure to serve me properly.Needless to say this property made no effort to uphold the BWP brand.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for taking the time to share your review with us. We understand we have failed to meet or exceed your expectations, and we have a lot of work to do to earn your trust. We can and will do better! Your experience deserves personal attention, and we will look forward to the opportunity to assist you further privately. We appreciate you sharing your comments, and will work hard to ensure we do not repeat this experience for another guest.

"Traditional Room"

4
msxiao, Chicago, Illinois 08/11/2018

The room we stayed in leans more on the traditional style hotel rooms. It's not old but not new and modern either, just traditional. It was nice, clean, and spacious. Free breakfast, that's a plus. Location was decent. Definitely, need to rent a car to get to the canyon, no worries, they have free parking. Staff were super nice.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. We appreciate you letting us know what you liked about our hotel. Guests visiting the area will benefit from your comments! We hope to see you again soon!

"Good place to stay to see the Grand Canyon South Rim"

3
Ken S, Mississauga, Canada 07/11/2018

We stayed a few days here while we hiked and toured around the Grand Canyon area. The hotel is nice, clean and the staff were accommodating. I guess because we were off season, some of the dining options were closed. The rooms are spacious and clean. The fine dining restaurant is expensive and I would look to other options if you have time. Overall its a good place to stay.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. Hiking and touring the Grand Canyon can use up quite a lot of energy, and you want a place where you can relax after a long and exciting day. It sounds like overall we were able to provide you with good accommodations! I am sorry about the breakfast buffet being closed; it's a very recent closure and our first off-season of testing the closure. We still offer lots of breakfast options to choose from on our Canyon Room Menu, and rates that include breakfast will have a complementary selection of items available. We appreciate your business and look forward to seeing you again.

"Visit with friends to the Grand Canyon"

3
AmirHY, New York City, New York 06/11/2018

Its all about first impressions and this hotel didnt quite do that for us. There was a strong bad smell in the lobby. The check-in was fine and the big downfall was the room itself. it was dated and the bath was quite bad. The property has so much potential (the fitness center is large and nice and so is the pool area) but they have to do something about the infrastructure.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for stating with us and sharing your feedback. You've let us know what you liked and helped us understand where we should focus out attention in order to best exceed your expectations in the future. We appreciate you letting us know, and we hope you will return to visit with us so we may have another chance to provide you with better care.

"Totally Enjoyable Stay!"

5
g m, Brampton, Canada 06/11/2018

I cannot say enough about our recent stay at this property! Our guest room was clean, spacious and comfortable. We slept soundly and never heard other guests or disruptive noise. The breakfast buffet was much better than offerings from other hotels and my husband particularly liked the omelet station.All staff we encountered were polite, friendly and helpful. I would definitely recommend this hotel if you are visiting the Grand Canyon. The free shuttle to the park stopped in front the hotel. We could walk to other restaurants or gift shops in the village. It was very convenient.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review! Your comments help guests understand how convenient our location is and how comfortable one can expect to be when staying with us. We appreciate you recognizing our services, amenities, and friendliness. Thank you again for your recommendation, and we look forward to seeing you again.

"Great place to be at South Rim"

5
Rick t, Palos Verdes Estates, California 05/11/2018

I stayed at this property for three nights while photographing the south rim. This is a great value and being outside the park gets you away from all the tourists and noise. The property has excellent buffet breakfasts, great parking and superb service. If you are a BW gold member and have a senior park pass, you are in for a great time. Even without these goodies it's a great place to stay and has the best food in town.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you so much for staying with us during your recent photo shoot. You must have gotten some beautiful shots and enjoyed the proximity of our hotel to the locations you visited within the park. Thank you for recognizing the solitude one can find when staying outside of the park and for mentioning the convenience of our amenities. We appreciate you and hope to see you again!

"Great place to stay at a fair price"

5
Curiosity21459185427, Macon, Georgia 31/10/2018

We were pleasantly surprised with this hotel. Everything was great for us. It is very convenient to the Grand Canyon Entrance. The staff at the hotel as well as the restaurants were excellent. The food was very good. We love the free fresh coffee always available In the lobby. My husband left his wedding band in the room and they had it mailed to us within 3 days in Georgia. We will gladly stay there again.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your the details of your delightful stay! We are so glad to hear we exceeded your expectations, and even happier your husband's wedding band was returned to him! We look forward to your return visit!

"Great Stay"

5
gypsynewjersy, newjersy 31/10/2018

Stayed here 3 nights in October. It is a great location for visiting the Grand Canyon. The park shuttle stops right in front of the hotel or it is a 15-20 min drive to the visitor center by car. Many places to eat are within walking distance or you can stay at the hotel. We ate in the lobby restaurant which was very good and stopped in the pub for an adult refreshment. The hotel itself really has everything you need, inside and outside pools, bowling, game room and gift shop. We ate in the upstairs buffet for breakfast, also very good. I loved that they had a water bottle filling station in the lobby with both flat and sparkling water. The staff are very accommodating and friendly. The only comment that might be a con for some people is that this hotel hosts bus tours so everyday a big tour bus would pull up and upload a large number of folks into the lobby. And the next morning all their luggage was outside their rooms to be picked up for the next location. This is a very busy hotel but they make you feel like you are the only guest when you speak with any of the staff. I would absolutely stay here again!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us on your recent visit to The Grand Canyon! It sounds like you found everything you needed and in a convenient location! We appreciate you letting us know we were attentive to your needs and made you feel like family. We look forward to seeing you on your next visit!

"Crazy for the canyon"

5
hopeful953, Marietta, Georgia 31/10/2018

We stayed at the Grand Canyon Squire Inn during our visit at the Grand Canyon. Service was great and the room was one of the nicer rooms we occupied during a 10 day vacation. A spacious bathroom and a keurig coffee maker in the room helped to make the experience better. It was a short drive into the park, and nice to have a great place to rest after a day of hiking.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. We appreciate you letting us know we were able to meet all of your expectations, and you were able to enjoy all the Canyon has to offer. Thank you again for letting us be part of your adventure, and we will look forward to seeing you again soon!

"Staff not interested in independent travelers."

2
Shelagh S, York, United Kingdom 30/10/2018

First impressions were excellent but reception was very poor the receptionist wasn't very informative and rattled off information like a robot. We had to ask where to park the car and was not given proper direction I had to work out where the room was in relation to parking bay, it is a large complex with several car parks. The wi fi in the room was very poor I could only get online by sitting near the room door. The coffee machine did not work. A big hotel like this should have ice on each floor, I had to run upstairs and down a long hallway to find a machine. We got the impression that this hotel caters to large coach tours and were not interested in independent travelers

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for letting us know about your experience. We apologize for making you feel like you were lost in the crowd as we want all of our guests to feel they are receiving superior care. Our business is made up of very few large coach tours, and your feedback will allow us to evaluate how we are perceived and to improve the attentiveness of our receptionists, the reliability of our WIFI, and the amenities we provide. We appreciate you bringing this and other concerns to our attention so we can focus on how to provide more superior care to our guests. Thank you again for staying with us, and we hope you will give us another chance to earn your trust.

"Good full-service hotel, with other restaurants and businesses within walking distance."

4
AlanG1211, Collingswood, New Jersey 29/10/2018

My wife and I stayed here for one night in October 2018. It was our first visit to the Grand Canyon. The lobby area is large and attractive, and the in-house restaurants looked fine. Our room with 2 queen beds was very good and the building had touches of luxury, but we did not particularly like the fact that our room was in a building located a 5-minute walk away from the main building where breakfast is served. Once we arrived for the free breakfast, we were happier because the food was very good (featuring omelettes made to order) and the breakfast room was extra-large and spacious. Our room cost $199 which is not a good value, but the good breakfast made me feel better about it. For dinner, we started walking to the main building's restaurant before realizing that it is a shorter walk to jaywalk across the highway and go to a different restaurant at a different hotel. (It's good to have options nearby). (But the jaywalking was truly dangerous on this busy highway). During our brief stay, we did not have time to try out the pool and other amenities, so I cannot comment on that. Overall I was satisfied with this choice.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for taking the time to share your experience with us. We appreciate you letting us know you enjoyed your arrival; we get a lot of great feedback about our lobby! The grounds are spacious indeed and can allow visitors a lot of time to explore, but it's not always convenient when your room is not in the Main Building. Thank you for pointing this out so future guests know what to request when they visit us. You've noted other amenities and features our guests can be on the lookout for, and we thank you again for sharing your feedback. We are so happy to be part of your travels. Please come back to visit us again should you return to The Grand Canyon!

"Give it a miss!"

2
Casajs, Greater London, United Kingdom 25/10/2018

This hotel is hard to see from the road. Looks like they want to be anonymous, which I can understand. Our room was old and not very clean. The wardrobe door actually fell off completely and caused a minor injury.. We reported it immediately, there was no apology and we had to chase several hours later to get them to come and fix it. Health and safety clearly a low priority here. The gym and pool were the best things about the hotel. The food in the restaurant was actually OK, but they forgot to tell us that they could not charge to the room which meant a trip back in the freezing cold to get cash. Front desk were disinterested in our experience at check out.. Simply not good enough.

"Grubby rooms. Overpriced"

1
D H, Huntington Beach, California 23/10/2018

Bedrooms very old & worn, carpets stained, overall very grubby. Not confident the sheets had even been changed as they had questionable stains..Bathroom was dirty and had lot of hair and dirt on the floor, Bedroom opens out on to parked cars so it is extremely noisy every morning early. Only redeeming feature is location and proximity to GC park. Not enough competition locally so Best Western can charge what they like, totally overpriced.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing the details of your trip. Our rustic rooms should feel welcoming and charming, and it sounds like you were met with decor you were not expecting and a cleanliness oversight on our part. The noise must have been disruptive to a stay that should have been relaxing and enjoyable. We apologize for failing to meet these basic expectations for you. We will work harder to ensure our guests have enjoyable experiences with us. Thank you for bringing your concerns to our attention, and we hope you will feel free to reach out to us at [email protected] should you wish to discuss your concerns further.

"Great hotel"

4
Deborah W, Phoenix, Arizona, United States 23/10/2018

I was not expecting much, just wanted to see sunrise in the Grand Canyon. This is a great hotel. Very clean and new. Big rooms, fridge microwave, great beds and shower. Everything we needed. We will stay for more nights next time. I will be back great hotel. Right outside national park.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for letting us know your expectations were exceeded! That's the best feeling while on vacation, and we are thrilled you were our guest. We look forward to seeing you again.

"Grand Canyan Delight"

5
Dr_Dee_F, Vienna, Virginia 23/10/2018

I visited the Grand Canyon and this hotel was recommended to us by a friend. Clean and neat place. The decor was rustic and in-keeping with the history of this region. The food was awesome at their fine dining restaurant. Overall a great place to stay.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for taking the time to share your experience with us. We are so happy to be part of your travels. Please come back to visit us again should you return to The Grand Canyon!

"Clean, convenient and friendly, but plan to eat elsewhere!"

2
User 22/10/2018

We liked most aspects of our stay here at the Best Western; staff were courteous, the location is just minutes from the entrance to the Grand Canyon, and our room was spacious, clean and comfortable. A word of warning about grabbing a meal here. One our first night we enjoyed a great dinner at the local Mexican restaurant. The next day we had a very full day of hiking around the We'd had a long day at the Grand Canyon and were pretty tired. Instead of heading out to try a place in town we figured we'd stay in and grab an easy dinner at the hotel's buffet. After all, everything else about our stay here had been pleasant, so I'm sure their restaurants are just as good, right? Guess again. Despite a big placard outside advertising a wide range of American, Italian, Asian, and Indian cuisine along with their (big letters) Arizona-style ribs (whatever that is), for $14 a person the selections were: rolls & butter, a salad bar comprised of tossed greens, beets, carrot & celery sticks, corn, grape tomatoes, raisins, shredded cheese, etc. with the usual 4 dressings. The main courses were the aforementioned ribs, fried chicken, Salisbury steak, some kind of Shepherd's pie-type casserole, rice, mac & cheese, egg rolls, spaghetti, meatballs, steamed vegetables, some kind of white fish. The ribs were inedible. Besides being drenched in a store-bought sauce, I could not cut them apart with a knife. If I were to guess I'd say they had been cooked & served, then refrigerated, then microwaved and put back out again. The Salisbury steak was rubbery and also seemed to have been heated/reheated. The fried chicken was burnt. The shepherd's pie was about the only item that had good flavor; everything else looked overcooked, or appeared to have been sitting too long. We thought we'd at least get a little satisfaction from dessert but their soft serve ice cream machine had run out of chocolate and no one seemed to be willing or able to rectify the problem. When one of the wait staff asked us if everything was ok, we told him it was disappointing and the worst meal we'd had in a very long time. He went back to the kitchen to relay our comments but nothing else was said or done about our displeasure. Not even an apology from anyone. Apparently the staff had no clue about how to respond to a dissatisfied customer. So be warned. If you plan to stay at this location, learn from our mistake and get your meals elsewhere no matter how tired you are! PS the Chile Verde at Plaza Bonita is excellent.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
We thank you such much for sharing the details about your stay with us. We will celebrate you found us to be friendly, our location to be convenient, and our rooms to be spacious, clean, comfortable; we will heed your comments about the buffet. Dining is an important part of travel because it delights our senses, and it should transport us back to our vacation in a positive way when we reflect upon it! A buffet should be convenient and delicious, and we failed to meet or exceed your expectations. We apologize. We can and will do better. We hope you will visit us again so we can have another chance to provide you with better care.

"Very good overall"

5
Luke J, London 18/10/2018

We've visited a number of parks following The Venetian at Vegas and have found the hotels overall poor - mainly due to their monopolistic situation. This place has decent rooms / bathrooms, friendly staff (guy came immediately to replace the battery in our safe), bar/pub with good drinks (although ‘happy hours' is a con - beer $7 instead of $8!) and a fire, nice restaurant, well situated..... Overall very pleased we stayed here.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for reviewing our hotel. You mentioned our rooms are satisfactory and you felt a sense of hospitality. You've noted we have several restaurants on property, and a great location! Your feedback is so helpful as others are planning their special trip to the canyon. Thank you for staying with us and sharing your feedback. We hope you will come back and stay with us again!

"Absolutely Zero Sound Insulation"

1
ricsf, san francisco 16/10/2018

I checked in. Had to pay for the room when I made a reservation. Reservation was for 2 nights. Had to pay for second night upon checkin. So, I ask, can i pay when I check out. No. I said, what happens if I check out after the first night. No problem, we will refund the payment. This is unusual. So I went to the room. It was ok. Ate at the restaurant there for dinner. Went to room. Went to sleep. (Tried to sleep). I heard noise all night. Doors slamming, People talking in their rooms, in the hallways. Toilets flushing, It came from all sides. So if you want to sleep, try another place. And I will cancel my Rewards membership and NEVER ever stay at another best western again. Oh, if you ask for a feather pillow, they make a big production for getting you two of these. Way way way too much.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
It sounds like we failed to provide you with the great service you should expect from us. We have some work to do in order to earn your business back. You must have been beyond disappointed, and we can understand why. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will reconsider staying with us again so that we can have another chance to provide you with a superior experience.

"Nice Location"

4
Paul M, Bedford, United Kingdom 15/10/2018

Nice amenities, two pools, hot tub. ten pin bowling (expensive), Disappointing that I had to walk to another block of rooms to get some ice. Evening buffet was ok but breakfast buffet not so good, If you think of an English fry up, you'll be disappointed, the only thing from a fry up was scrambled egg, strange. Overall nice rooms and comfortable.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for taking the time to share your experience with us. We are so happy to be part of your travels, and we understand we failed to meet your expectations with regard to the quality of the breakfast and the location of the vending. We hear your concerns, and we apologize for letting you down. Please come back to visit us again should you return to The Grand Canyon so we may have another chance to provide you with superior care.

"Nice place"

5
yoda072153, Philadelphia, Pennsylvania 15/10/2018

Easy access to the canyon. Good food and service. Highly recommended!!!! Room and hotel were clean. Easy access to the pool and to the lounge and to all of breakfast and dinning areas. Will recommend to all my friends

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for your recommendation and such a positive review! We appreciate your business and look forward to seeing you again!

"SERVICE IS STELLAR! CLEANLINESS NOT SO MUCH"

3
PowerhouseGrill, Yakima, Washington 15/10/2018

I was so happy to see another review stating the unsatisfactory conditions of the guest rooms at this location, only because hopefully something will get done. This location is busy and well situated for location and has a complex and amazing variety of amenities. The staff here goes above and beyond in all areas of service but the cleaning and maintenance are a shamble and really unsatisfactory. Best Western should step up and step in and represent themselves much better! Review would have been a 1 if not for the staff.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for taking the time to share your experience with us. We are so happy to be part of your travels, and we understand we failed to meet your expectations with regard to the unsatisfactory conditions of the guest rooms. We boast both rustic and modern rooms, and it sounds like your experience was of poor cleanliness and condition. We hear your concerns, and we apologize for letting you down. Please come back to visit us again should you return to The Grand Canyon so we may have another chance to provide you with superior care.

"US adventure"

5
dean689, Monument Valley, Utah 12/10/2018

I would highly recommend Best Western. We have been travelling in the US for three weeks and have stayed in several hotels and Best Western stood out. We are scheduled to stay in another Best Western shortly and are looking forward to it.

"Far Better than Expected"

5
exp1or3r, Heidelberg, Germany 12/10/2018

We booked this motel to stay near the Grand Canyon South Rim and therefore it was an excellent choice. But beyond that, what an amazing surprise! We stayed in the newer part of the hotel and our room was very stylish and incredibly big. There was plenty of space although the room hosted two queen size beds, a kitchenette, and even armchairs to dwell in. The bathroom was also of excellent size with a big shower. Really outstanding is the outdoor fireplace situated beside the outdoor pool. We loved to go outside and cuddle in the front of the open fire (but beware: seats are limited).

"Nice Place"

4
Ron B, Naperville, Illinois 11/10/2018

We stayed in room 4101. It's a spacious room, with a spacious bathroom that has a long vanity top, and there's a nice vanity area outside the bath, having a sink and mirror. The room had a microwave and refrigerator and is large enough to accommodate a wheelchair. The room was clean and well maintained. A possible problem for some was the room was next to a lobby waterfall and when it was quiet at night you can hear a pump, which could be disconcerting to someone who's a light sleeper. Only downside is the room needs to be updated and the waterfall pump, there for the 4 star rating. Would I stay there again, absolutely?

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for your four star review of our hotel. We appreciate you letting us know you found the rooms spacious, clean, and functional. You've described one of our rustic rooms in the Main Building. We offer rooms that have a more modern feel as well in our 7000 wing. You've noted we have a water feature in the lobby. While this is a favorite spot for many of our guests, it sounds like light sleepers may have some concerns about staying in a room close to it. We apologize for the disruption while you were trying to get some rest. Your feedback is so helpful as others are planning their special trip to the canyon. Thank you for staying with us and sharing your feedback. We hope you will come back and stay with us again!

"Wow!!"

5
HRHSZH, London, United Kingdom 10/10/2018

This was the 8th hotel on our Route 66 Adventure as booked by ATI and Virgin Holidays. Now purists will know immediately that the Grand Canyon is not on the Route but it is deemed a worthy detour. We arrived late having visited Meteor City on the way and we therefore missed the Grand Canyon!! We had seen it on a previous holiday so we decided on the meteor site instead (awesome) and had a couple of hours in Williams (a beautiful little town) and the Hoover Dam instead. This hotel is excellent and has everything you could want even a bowling alley!! There are several bars and restaurants, games room, pools and a gift shop. The room was great - huge room, very comfortable bed and had everything you would wish for. The bathroom hosted a sunken bath - yes!! The hotel is approx 7,000 feet above sea level and thus the air is thinner and, if imbibing in the bar, please take note that the altitude can cause you to feel extremely squiffy extremely quickly!! We opted for the buffet breakfast (not included), it was very busy and a large restaurant but the food was excellent and had an egg chef making omelettes to order. All in all a welcome albeit brief sojourn in a little luxury.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for reviewing our hotel so thoughtfully. You've created a sense of our surrounding areas, and you've captured a snapshot for others to begin dreaming of. You've been kind to mention our amenities are plentiful, and our rooms are spacious. Your feedback is so helpful as others are planning their special trip to the canyon. Thank you for staying with us and sharing your feedback. We hope you will come back and stay with us again!

"Great location hotel"

5
User 07/10/2018

The BW is not officially on the Grand Canyon property, but it might be the closest, and best maintained. It's big, the rooms are clean and comfortable, and there are plenty of amenities. The indoor pool is open 24hrs, the outdoor pools close earlier. There is a nice outdoor firepit area as well.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for taking the time to share your experience with us. You've noted we are conveniently located and have plenty of amenities everyone can enjoy. We are so happy to be part of your travels. Please come back to visit us again should you return to The Grand Canyon!

"This is a great deal "

4
User 05/10/2018

Rooms are very nice, 2 restaurants, indoor and outdoor pools, bowling and so much more. 15 minutes from Grand Canyon. I highly recommend it. Visited with my daughter who's a hiker like me and we had a great stay.

"Very good hotel"

5
MARTHA91256, Barcelona, Spain 04/10/2018

Apart from the convenience of the location, very near the south gate of Grand Canyon National Park, this hotel is very good because it has good rooms, clean and spacious, well designed. In spite of being close to the main road, the rooms are very quiet. It has four different restaurants at the hotel, swimming pool and fitness centre. All facilities to spend a few days going to the park. The service is attentive and efficient. The price is a bit too high for the level of the hotel, but it is worth it.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you so much for your thoughtful review of our hotel. We are so happy to hear you were able to enjoy your vacation. Pointing out our convenience, our clean rooms, and our great amenities helps educate travelers in choosing a room that best fits their needs. We are working hard in our pursuit of leading the industry in superior care, and we appreciate you letting us know we are on the right track. We look forward to your return visit.

"Its about location"

4
Uniqueoutlook, Toronto, Canada 02/10/2018

My friend and I were looking for accommodations in the area and quickly realized that you will be paying premium rates not because you're staying in a 5* hotel but because of location. There is nothing wrong with Best Western, they offer some great hotels for a good rate elsewhere in the country but recognize that does not apply to this region and you may suffer from sticker shock (we did). Luckily, upon arrival we were treated to a very roomy interior that was clean, well lit, had two luggage holders (rare) and a nicely updated bathroom and comfy beds. We were surprised and very pleased. I cannot speak to facilities offered as we arrived late and left early but the location is close to the park (15 minute ride by car), check in and check out were both easy and we had no issues with noise or parking. Felt we made the right choice for our stay. Thanks Best Western.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for letting us know we were the right choice for you. We are glad to hear you found our facility to be clean, comfortable, and in great condition. It sounds like we were a convenient location, albeit a popular one with prices higher than what you might experience elsewhere. Our area works together to ensure our prices are competitive and fair while recognizing there are only a few of us as close as we are. We appreciate your positive review and you business. We hope to see you again on a return visit.

"Very well located"

3
User 02/10/2018

The hotel location, just two minutes driving from south rim national park entrance, and its pools, both indoors and outdoors, make the difference. Rooms need an important improvement and restaurants too. Good for traveling with children.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for your comments with us! We appreciate you letting us know what you liked about our hotel and how we can improve. We apologize for failing to meet your expectations with regard to our room decor. It sounds like you enjoyed being so close to the canyon, and you were able to relax in our pool areas. We do offer several restaurants on property serving breakfast, lunch, casual and fine dining; perhaps you can enjoy a dining experience with us in the future! We wish you safe and happy travels in the future. Please come back and see us again soon so we may have another chance to provide you with superior care.

"Staff & Pool Make this hotel Amazing"

4
Cathy G, Wabash, Indiana, United States 01/10/2018

First visit to the Grand Canyon and wanted to stay right outside of the park. This hotel offers great access to the Park (either a very short drive to the entrance to the South Rim or take the free shuttlebus in). Starbucks only 2 minutes away. Great breakfast included and the pool area was simply a treat after a long day of hiking. Do not eat at the onsite restaurant - so over priced and not good quality. There are better options down the road. Staff are friendly, helpful and down to earth.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you so much for your review of our hotel. We are so happy to hear you were able to enjoy your vacation. We appreciate you letting us know our staff was helpful and friendly. Pointing out our convenient location to the south entrance of the south rim of The Grand Canyon, to Starbucks, and to restaurants in the area helps educate travelers in choosing a hotel that best fits their needs. We are working hard in our pursuit of leading the industry in superior care, and we appreciate you letting us know we have some work to do in regard to the quality of our dining options. We look forward to your return visit so we can have another chance to provide you with a memorable experience.

"Good location to visit the Grand Canyon"

4
daniyell, Massachusetts 21/09/2018

We are 2 seasoned travelers from Boston who have been around the world and this is a true review. Location is great for spending time visiting the Grand Canyon directly in the Village. This is my second visit to this hotel and stayed this time in a back building not main hotel (which is nicer than the back unit).Room is comfortable and clean but is dated and we have spent much less in past for rooms in same condition at other locations. Check in was easy and had friendly front desk clerks. We ate dinner in onsite restaurant and it was pleasant, nice staff and the food was nothing special as neither of us can remember what we ate 2 weeks later at this restaurant.

"Wonderful"

4
User 16/09/2018

My fiance and I stayed at this hotel because it was the only hotel name in the area we recognized. We aren't very outdoorsy but really wanted to visit the Grand Canyon and didn't want to stay in a lodge type of hotel which seemed to be very common in this area. I'll start by saying that the hotel is on the older side, the rooms are a bit dated HOWEVER the customer service, the size of the room, free parking, location and breakfast made up for it. The hotel was located 5 min from the Southrim entrance which was wonderful and there were lots of eating options. We really enjoyed our stay here!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you!

"Something for Everyone!"

5
Fred and Terry B, Monroe, Washington 16/09/2018

This is a huge hotel; I'd really classify this as a resort. It really has something for everyone, including a game room and bowling alley. The room was nicely decorated, nice comfortable bed. The extra nice thing was that the handicap parking was located right by the entrance to our building, which was very helpful.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback . We appreciate you!

"4-Star Accommodations, 1-Star Food"

4
CherK528, San Antonio, Texas 13/09/2018

The hotel rooms are everything you want -- clean, comfortable, spacious, nicely decorated -- and staff is very helpful and friendly. Great location that is one of only four stops for free shuttles to the Grand Canyon Visitor Center. But, be prepared that the buffet and even ordering off the menu was not good. What we were told by other guests is that Tusayan does not have any great restaurants. Fast food is the way to go here. The one exception is breakfast. The hotel had a breakfast special that was a great value and really good.

"OK but expensive."

3
CMCPhiladelphia_PA, Abington, Pennsylvania 11/09/2018

I am not really sure why this hotel is #1. The Best Western (at least the room I had in building 3) was outdated and musty (our room definitely did not look like the pictures on the website). It looked like any other run of the mill motel room and definitely not a hotel room. It was fine for one night in the Grand Canyon (I guess they have a captive audience) and was very expensive (we stayed for one night over Labor Day weekend). We were, however, pleasantly surprised that breakfast was included - a buffet in what appeared to be a ballroom with an omelet station. We did not utilize (or even know about) the pool (I am not even sure the pool was open but the front desk staff did not mention this upon check-in). Overall staff was friendly, especially at breakfast. Parking was difficult to find. However, I have stayed at much nicer 5 star hotels for less than half the cost of the Best Western Premier Grand Canyon Squire.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know how we can improve our services and amenities. Your feedback is important to us, and we can use it in an effort to provide a better experience for our guests in the future. We hope you will come back again so we may have another chance to provide you with superior care.

"Beautiful property near entrance to park"

4
Seneca1201, Auburn, New York 10/09/2018

We didn't even know Tusayan existed, so were a bit skeptical about what we would find. This hotel is beautiful! The pool area was really pretty, and our room was spacious, clean and lovely. Tusayan is about 7 miles south of the entrance to Grand Canyon and there are free shuttles, so easy peasy. Many other hotels, restaurants, shops, info center in walking distance. Avoid paying the high prices within the park and stay here!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know you enjoyed your visit! It sounds like everything you hoped for.

"Last bed before backpacking"

4
User 10/09/2018

We stayed here the night before we started our backpacking trip through the Grand Canyon. We arrived late and did not utilize the amenities, but the room was clean and met our needs. The staff we encountered we're friendly.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know you enjoyed your visit!

"Nice Room but poor staff attitude"

2
User 09/09/2018

Booked a Suite 6 months ago and arrived at 3.56 pm. Told "Guaranteed Check In" was at 4pm so to "Go away and come back in 10 minutes as we haven't got a room ready" - no eye contact just the malevolence look of "I have power and you have none". I returned at 4.00pm (4 minutes) and asked a different Desk Clerk for my "Guaranteed Check In" - room surprisingly still not ready - much fumbling and mumbling and then a reluctant and I mean reluctant "you can have a Suite in the "new wing" As I say very nice hotel but the attitude displayed in the 2 staff interactions speaks volumes!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know about your arrival experience. We apologize for the treatment you received. We can and will provide better care in the future, and we hope you will return so we may have another chance to exceed your expectations.

"Great amenities"

4
User 06/09/2018

Loved this Best Western..has pools, fitness center, bar/lounge, bowling alley and game room! Would have gotten 5 stars but the food buffets were HORRIBLE!! I am not picky about food at all but this was all canned crap and not even warm..really bad. And we arrived when they had just opened the buffet so no excuse for cold food!! Just eat elsewhere, their are plenty of places nearby.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you!

"Great location and staff"

4
Mike A, London 02/09/2018

Very well placed for a visit to the Grand Canyon (a MUST visit location), we spent a stormy night here which prevented use of the pool and outdoor facilities. Hotel is clean and comfortable with extensive full breakfast and very good staff. Because of the weather we ate in at the Spire Pub which was fine but made all the better by the two servers who did a great job.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you!

"Great Location for quick access to the Grand Canyon South Rim"

4
Steve O, York 02/09/2018

The Hotel is in an ideal location for quick access to the Grand Canyon South Rim. The room was clean and comfortable and had a safe.The hotel has a restaurant but there are plenty of restaurants close by, within walking distance.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you!

"Staff was great. What ever I asked for it was done and exceeded my expectations."

5
User 30/08/2018

So close to the National Park Beautiful rooms. Comfortable beds. Food in main restaurant was amazing. It was Summer time and they had a beautiful fire place in the restaurant. By request we were seated next to it and we requested that it be lit. They went and got fire wood and lit it for us.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you!

"Best Resort in the Canyon Area"

3
GoggleEyedTraveller, New Delhi, India 29/08/2018

Well located- a short drive to the Park entrance and honestly speaking, there are not too many options in the area, especially in the holiday season. We had a buffet dinner there and had buffet breakfast twice. Both were adequate without being fantastic. The property is organised like a motel and parking is adequate. Like someone else mentioned, we saw a couple of elks in the garden at night, which was great. Rooms are fine too. You will spend a lot of time in the Canyon, so the hotel is a good resting place between your visits.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We (and the elk) appreciate you!

"Great Location, Good Facilities!"

4
User 28/08/2018

This was a great hotel in a convenient location which has character and great facilities. The rooms were spacious and clean. The Hotel had three different eating facilities. I would highly recommend eating outside with finger food. The food was delicious and the bartender lovely and hilarious! I had my first cactus juice which was amazing! The Coronado Room was classy and although a bit on the expensive side tasted amazing (review on my account). The facilities were great with a gym, two pools, an arcade, a bowling alley, and three restaurants. The bottom floor was slightly dark and dank unfortunately. But it doesn't affect my review too much.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you!

"We saw an elk"

4
Alex S, New York City, New York 28/08/2018

We saw an elk grazing in the trees next to the parking lot. Holy crap that thing was big. Coolest thing we saw. This was pretty late at night so it was kinda scary but still very cool. Location is pretty good, you're basically right up against the park. Other than that nothing super remarkable about this place. No complaints. This place was a bit overpriced but we came during a holiday weekend. Maybe it's better rest of the year.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you!

"A good quality hotel"

4
Reillylloyd79, St. Neots, United Kingdom 27/08/2018

Good hotel, no complaints, staff were very good, swimming pool area was clean and modern, restaurant had very good food and wine, there was also a buffet restaurant which looked popular, the bar in the basement was great and played some very good 80's music. The staff were very good and friendly. On site laundry which was good, with nearby stores and shops. A great location for visiting the Grand Canyon. One observation, the outside pool bar does serve food until 9pm but don't expect too much, it's basically the bar menu but took twice as long to come out and they brought all the food out at once because they wanted to close. Well at least they were honest! I would recommend eating inside in the bar or one of the restaurants. I would return to this hotel as I thought it was good quality and the rooms and facilities were very nice.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you!

"Misrepresented"

3
Sandra H, Sevierville, Tennessee 21/08/2018

The hotel was beautiful and the staff was friendly but because of the misrepresentation on the internet it cost me a day of my vacation time and I had used points for my stay so those were lost too. Just not a happy stay.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. It sounds like we might be able to better assist you with your points by hearing more details. Please feel free to reach out to me at [email protected] so I may seek resolution with you.

"Very impressed with the facilities and amenities but not the food at buffet restaurant! "

4
AuriSerrano, Hong Kong, China 21/08/2018

Location is excellent and just by the entrance to National Park and walking distance to restaurants and visitor center. Very nice facilities in the area like the pools, jetted tubs, gym area, service and others. The room was ok with plenty of space and all the needed basics. Parking was an issue and the buffet meal at restaurant was poor. Menu and choices could be improved. Taste was poor and selection was average or below average. Drinks choices were good! Staff was helpful!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked and how we can improve. We hope you will come back to see us again!

"Great location but at a high price"

4
susan m, Philadelphia, Pennsylvania 14/08/2018

We stayed here 2 nights on a cross country road trip to the Grand Canyon. Although this hotels location and proximity to the National Park was excellent, I felt it was lacking in some areas for the $360 per night price tag. Although the room was spacious with comfortable beds and 2 sink areas which is nice when traveling with 2 teenagers. The shower and tub in the bathroom was not ideal. The shower is in a large soaking tub and even though there was a handle on the wall it was difficult getting in and out of the tub and the shower dirty and moldy shower curtain did nothing to keep the water from spilling on to the floor. There was also a lack of electrical outlets near the bed to charge phones and no USB ports. The laundry facility was nice and close by but I traveled down the dark and gloomy long hallways in search of an ice machine that was functioning and finally found one on another floor. The ice machine at the end of my hallway had a sign that said out of order and when I went to the one in the next hallway hat had a sign that said out of order and to use the one in my hallway (which also was out of order). The only 2 elevators in the hotel were also out of order for a few hours one morning. The outdoor pool and hot tub was nice with an outdoor fireplace and my son thoroughly enjoyed the pool table in the game room for $1 per game. They also had a small bowling alley for $4-6 per person which we did not use. We did not eat in any of the restaurants as they were overpriced as well and luckily we had packed food and drinks. They did offer coffee and water in the lobby but only had powdered creamer available. I can't understand why the hotels with such high prices cannot not offer a free continental breakfast for their guests. Despite some of the problems it still is close to the park and has some nice amenities. But please change the shower curtains out between guests and update the bathrooms.

"Pleasant and clean hotel; great value"

5
Nick R, Hamilton, Massachusetts 12/08/2018

My wife and I enjoyed our 3 night stay at this hotel. The rooms were pleasant and all in it looked well kept and clean. The staff was very helpful. We particularly enjoyed the morning buffet breakfast. The croissants were by far the BEST I've had in the US. Almost equal to the French ones. Sacre Bleu!! I downed 5 the first day and moderated to 3 the other two days. The scrambled eggs were also excellent. Cooking scrambled eggs for a crown and knowing they'll sit under a heating lamp for possibly up to 45 minutes, at most buffet brunches by the time you get your scrambled eggs have turned into one solid, gelatinous and untasty revolting blob. Not so at this hotel. The scrambled eggs were as fresh and fluffy as if I'd made them at home. Maybe they toss the eggs over the edge of Grand Canyon to soften them up. LOL. All being said I would HIGHLY recommend this hotel to anyone. You won't be disappointed.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you!

"Grand Canyon visit"

1
vtozser, Stroud, United Kingdom 11/08/2018

Stayed here 2 nights. Dirty rooms very rude staff. They cleaned our room once and we had to ask them to come in. No dusting or hoovering. The only reason we stayed because it was only 10mins drive to the park. Everything is so expensive in here. 3 times more than usual. Don't stay here

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you!

"Best Hotel for the Grand Canyon"

5
User 11/08/2018

Superb service and amenities in the area and tried other hotels for the canyon but this is by far the best and keeps getting better! Very friendly and professional staff made our stay wonderful and we wish all hotels could be like this one!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you!

"Mediocre hotel meant for just sleeping"

3
User 10/08/2018

This hotel was booked for us by Trailfinders and is well outside the Park. Tusayan hasn't really got much going for it and it's debatable whether staying here or in Grand Canyon Park itself is better value for money. The room is very basic, food (breakfast) was terrible. Just as well we spent as little time in the hotel as possible in it whilst exploring the Canyon. However, there is a coffee/hot chocolate/cold drinking water dispenser in reception that is free to use.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you!

"Expensive but nice"

4
User 09/08/2018

The room is not cheap but the quality you get is good. Large rooms. Nice bathroom. Pool area is clean. Enough parking. Staff could be a bit more friendly but I guess they see tourists all day abget tired of it.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you!

"Check-in Disaster"

2
User 09/08/2018

Hotel is outdated, small rooms and bathrooms. My family arrived at 11:00 pm after a very long day of travel. Upon arrival we were told the internet was down and as a result we couldn't check-in. We kept being told 15 minutes every time was asked about the status. The staff did not proactively inform new guests of the delay as they joined the check in line (and my family ended up advising others of the situation). Total wait time was close to an hour. The staff at the front desk was rude and indifferent to the lobby full of exhausted travelers. No offer of accommodation was made (complimentary drinks or offering to unlock the gate to the pool to sit at tables to wait etc). Each question asked was answered with disdain. I understand the hotel could not help the internet failure but their failure to be kind and courteous during the outage was unacceptable. The manager did provide a voucher for breakfast to compensate us for our troubles but only after beating asked to do so. Although there are limited options for hotels at the South Rim of Grand Canyon I would not stay here again.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know about your experience. We understand you were patient during the internet outage, and you made great suggestions on how we can improve should this happen again. We apologize for the inconvenience this caused you, and we thank you again for your loyalty to our brand.

"Family Vacation"

3
User 09/08/2018

This was my husband and our children's first visit to the Grand Canyon ever. I had visited 6 times throughout my life and the last time was 28 years ago and my parents and siblings and I stayed at the Squires Inn. So I decided to come back. We had 3 rooms for our family of 7, 2 parents and our kids were 13-21. The rooms were small but we were only there to sleep, our rooms were in one of the buildings not connected to the main part of the hotel. In our girls room the two queen beds had several stains on the sheets and comforters, I was very upset. Housekeeping responded immediately and changed all the linens. We tried the buffet for dinner which was average. The breakfast buffet was very good with many choices. The sports bar across from the game room had excellent food, drinks, and service. Our kids went swimming 2 days but my husband and I only could tolerate the indoor jacuzzi one day only for a few minutes because the chlorine smell in the indoor pool area was too strong. We used the laundry room which was convenient and clean. We would return but I would request rooms in the main part of the hotel.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you!

"Great location. Nice and comfortable rooms"

5
G Y, Tel Aviv, Israel 08/08/2018

Very good location near the shuttle station to the canyon. Nice and comfortable rooms. Good breakfast and very kind hotel team. Very good location near the shuttle station to the canyon. Nice and comfortable rooms.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you!

"Location location"

4
Denine J, Philadelphia 08/08/2018

This place was comfortable, clean and close to the Grand Canyon. After reading some of the negative reviews this place was better than I expected it to be. I choose this hotel because I wanted to be close to the Grand Canyon. This gave my family the opportunity to visit the Canyon more than once during our two-day stay. Shuttle right in Front of the hotel. Again it was clean and comfortable. If you looking for bells and whistles this is not the place. However, the staff was pleasant, friendly and very helpful. You are paying for location. Grand Canyon deserves more than just one visit it's so big and amazaing.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
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"Expensive for what you get..."

4
User 02/08/2018

We stayed two nights while visiting the Grand Canyon along the South Rim. Enjoyed our stay and the facilities were clean but costly for what you get. Nothing was included with cost of the room. This was the most costly place we stayed during our visit to Zion, Bryce, Page Arizona, Grand Canyon, and Las Vegas areas. Vouchers or a free breakfast would have been a nice touch. Food was okay and the drinks were extremely costly. Enjoyed some family time in the game room each night and thought that was a nice touch. Mainly shot pool, listened to music, and bowled. Location is pretty good. I gave it a 4 but felt more like a 3.5.

"Excellent stay close to Grand Canyon"

5
User 01/08/2018

I stayed at the hotel for 3 nights with my wife and 2 teenagers. We all liked the indoor pool, indoor hot tub, outdoor pool, and outdoor hot tub. Both kids and I really enjoyed the fitness center because it had a lot of great equipment including free weights, machines, and treadmills. The town of Tusayan is only 1 mile from the Grand Canyon entrance, so it only took a minute to drive to the entrance. Also, there are several restaurants, a movie theater, and a visitor center close tot he hotel.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you and look forward to your return visit. Safe travels!

"outstanding hotel and wonderful location"

5
k b, Dundalk, Maryland 31/07/2018

Hotel was amazing and only 5 mins from South Rim entrance! Clean, roomy and comfortable. Beautiful grounds and awesome game room/pool/workout center. Plenty of options to eat and play! They even held special fitness activities such as outdoor yoga. Bed was very comfortable (and both my husband and I have bad backs, but we slept very soundly!) Hotel grounds and room was well maintained and inviting. But the BEST part of this hotel is the staff-EVERYONE was very friendly and made us smile every day! Special shout-outs to the concierge, Misa, was so helpful with planning and just an all-out friendly person! AND Peter and Lydell (from the bar/restaurants) who made us laugh with their warm humor and great stories. Lydell especially was knowledgeable and shared so much about the local history! My husband and I were truly grateful for his personal attention and wonderful stories. The GM, Steven, greeted us and made sure our stay was comfortable! The wait staff at the buffet, Ashley, Vargas, and Mark, attended to our every need during breakfast and lunch. They were all so personable and accommodating and helped make our stay so memorable! I could go on and on about this property and the fabulous people working there but spacing for reviews is limited! If you get the chance to go to the Grand Canyon, this is the MUST STAY place!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. Thank you so much for your generous recognition of our team. We appreciate you and look forward to your return visit. Safe travels!

"Great spot for the grand canyon"

5
User 31/07/2018

We stayed here for 3 nights while visiting the Grand Canyon. The pool and pool side bar were awesome. We spent a lot of time there while we weren't at the canyon. The staff was really nice We had some AC problems with our first room and they switched us with no issues.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you and look forward to your return visit. Safe travels!

"Convenient for Grand Canyon"

4
Peter L, Manchester, United Kingdom 31/07/2018

My wife and I spent one night at this hotel on our Riviera Travel California & the Golden West holiday. It is a big hotel in Tusayan Village just outside the Grand Canyon National Park. We found the staff to be very friendly and helpful. We had a big clean bedroom with two double beds. The room had TV, fridge, coffee maker, etc. The bathroom was surprisingly small, but had bath towels, hand towels and facecloths, plus plenty of toiletries. The hotel has a swimming pool which we did not use. We did not eat here but there are plenty of dining options for dinner and breakfast in the village.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you and look forward to your return visit. Safe travels!

"Grand Canyon Trip"

5
Joyfullyanointed, Rancho Cordova, California 23/07/2018

We stayed for two nights at this very nice hotel in Tusayan, just outside the Grand Canyon. Great accommodations with friendly staff and great service. Lots of places close by for a meal and a grocery store just up the street. Would stay here again.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
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"Luxury"

5
adele2222015, Hurricane, Utah 22/07/2018

From the time of our arrival to the check out process we were treated to smiles, happy greetings, assistance and exemplary service. The staff at this Inn seem to really enjoy their work. The meals we had at the restaurants on site were very good.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
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"Exceeded our expectations!"

4
User 21/07/2018

We stayed for a couple of nights as part of a wider tour. The facilities were much better than expected. The presence of laundry rooms proved very helpful. The pool looked great though we didn't have time to use it. The gym was used by one of the family who said the equipment was good quality and worked (not often the case in all hotels!). There has clearly been continued investment. Good location at one end of the Tusayan "strip" but no more than a 10 minute walk to the General Store at the other end. Food at the hotel was good and not overpriced particularly.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
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"Grand Canyon Vacation"

4
Deb P, Sarasota, Florida 20/07/2018

Great location for being close to Canyon's south rim. We were able to get up and back twice in one day! Very busy place! Great place to stay. Higher prices due to location. Variety of meal options available so you can choose to spend $$$ or $.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
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"Best Choice for kids"

5
Euell, Richmond, Virginia 19/07/2018

This is a VERY nice hotel, super close to the Rim, it has 2 Pools, bowling alley and arcade for kids. The staff is fantastic. We stayed in the newest building - it was super clean, spacious and comfortable. Great choice!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
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"Tusayan stay"

5
rchamlet, Racine, Wisconsin 19/07/2018

What a wonderful stay! This was our first time staying at a Best Western for quite some time. Upon check in, our reservation was upgraded to a business suite. Can't quite put into words how spacious this room was....and beautiful! And the AC was as it should be - not an icy blast! We received tickets each day for a complimentary breakfast which was amazing. There was a station where you could have omelets made to order, along with a buffet with scrambled eggs, sausage, fruit, waffles and an automatic pancake machine. There was a shuttle stop right in front of the hotel you can take to go to the Grand Canyon Visitor Center to connect to other shuttle routes to tour the canyon viewpoints. The outdoor pool area was beautiful also. There was also an outdoor bar, although we didn't have time to use it. And there was a bonus - a giant elk roaming the parking lot as we were unloading the car!! We'd stay at this location again!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
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"The nicest Best Western ever."

5
User 17/07/2018

This is an excellent alternative if the hotels inside Grand Canyon National Park are booked. It has both indoor and outdoor pools, an outdoor fireplace, some rooms with balconies or patios, deer grazing on the grounds, and excellent service. There is a shuttle to the Canyon that stops at the door. We had a problem with our originally booked room and they upgraded us to a (ridiculously large) suite. New furnishings and clean. The fancy restaurant was good but I'd avoid the cheaper one. I'd stay there again and have recommended it to other families.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
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"GRAND ADVENTURE"

5
TheBigO23, Los Angeles, California 17/07/2018

Excellent hotel! We wanted to be in close proximity to the Grand Canyon and this Best Western fit the bill. Food was excellent, staff was courteous and helpful and our room was to definitely to our liking. We'll be back!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
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"Good hotel in a great location for visiting the grand canyon"

4
S_Davis45, Salisbury, United Kingdom 10/07/2018

Location is fantastic if visiting the grand canyon which is ten minutes away by car. All the hotel staff were very accommodating and friendly. The room was large, clean, with a nice décor, had the fridge and tea and coffee making facilities expected in American hotels and the bed was super comfortable. The air-conditioning unit in the room was nice and quiet. The facilities were good and included a games room with a bowling alley (great if your travelling with children). The food was average, we did the evening buffet on our first night and decided not to use it again. Breakfast was ok. Would I stay again, for sure.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
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"amazing location!"

4
User 09/07/2018

We spent 2 nights here while visiting Grand Canyon. This is a place that will cater to all your needs - clean rooms, nice pool, bowling alley, several dining options (the food was ok, nothing special). The staff wasvery accommodating and showed a great deal of hospitality. There is a lovely store within the hotel where we found cute little souvenirs and a good selection of snacks & beverages.

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"Very Nice Place"

4
227RoadKing2015, Ridgefield, New Jersey 08/07/2018

My family and I stayed here while visiting the Grand Canyon, and found it's location well suited for exploring the park. We found that our room, and the hotel overall to be clean and well kept. The rates were a bit pricey, but not out of line with the other hotels in the area....... typical tourist town prices. We didn't use the pools, or the game room so I can't comment on them, but overall I feel confident in recommending this hotel.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate your business and recommendation.

"Our stay at the Grand Canyon"

4
dlhuntley1450, Lansing, Michigan 06/07/2018

This was one of the most expensive hotels on our journey west to visit the Grand Canyon. There were elk in the yard and they had a nice laundry area. This was a plus! The room was ok. We walked to have supper and shop at the Trading Post nearby. It was too expensive to eat anywhere except fast food.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked and how we can improve. We look forward to seeing you again.

"Great locatiion!"

4
User 05/07/2018

This hotel is in a great location to tour the Grand Canyon. They do have a full buffet dinner if your in a hurry, and a nice pool. There is an activity center for families, and some good food choices. Pink Jeep Tours will pick you up from this hotel and bring you back, which is very convenient. The rooms are good, and we were comfortable. We saw Elk walking around by the pool, so heads up when walking the grounds.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
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"What a wonderful place!"

5
User 29/06/2018

The room are big and clean, we appreciate the pool (internal hot and external with jacuzzi) and the restaurant.. is wonderful! Everything is nice and you can eat a lot of delicious things, I would not go away!!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. Please come back and visit again soon!

"Beautiful Best Western Grand Canyon"

5
rhondab531, Rochester, New York 29/06/2018

I cannot recommend this hotel enough. It's beautiful, it's clean, and it has everything you could want and more. If you're visiting Grand Canyon South Rim, look no further. This place has indoor/ outdoor pools with Jacuzzi, outdoor patio with fire pit and bar. It has a bowling alley and billiards room. Free parking and wifi. Enjoy complimentary Grand Canyon Park admission and free bus to and from the hotel. The busses run every 20 minutes from the hotel to the Grand Canyon and back. Prices are comparable to all other hotels nearby. Buy tickets online for the Grand Canyon IMAX only minutes away. And don't forget to visit Bedrock City, home of the Flintstones, on your way to the hotel. You will pass right by it. Great staff and beautiful décor inside and out. Don't pass this up.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
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"Awesome and affordable to see the Grand Canyon"

5
User 27/06/2018

My husband and I stayed here in May and it was all you could expect. Clean rooms and good and kind employees. The information area to get tickets for day trips was super helpful. The breakfast was great. They had a large selection including someone making omelets and they had a waffle maker. The wait staff were so nice. The manager was present asking where we came from and our plans while there. I can't even describe the Grand Canyon in words. It is beyond beautiful. And it's about 10 minutes' drive from the hotel. I would absolutely stay here again and do recommend it.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. How wonderful that you were able to experience such a beautiful place and were able to relax with us! Wishing you safe travels in the future.

"Pleasantly Surprised"

5
steve h, Murfreesboro, Tennessee 27/06/2018

Having never stayed ay a Best Western we were surprised to find that this hotel was a little upscale. The restaurants were good and the staff very nice. Convenient to the entrance of the Grand Canyon. Would definitely stay there again.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We are glad to hear we exceeded your expectations!

"Good value, super close to Grand Canyon "

5
Marcus S, Huntingdon, United Kingdom 21/06/2018

Great hotel with superb facilities (pool, restaurants etc) which is really close to the Grand Canyon. Very highly recommended, staff are very helpful and some are a little quirky which is actually fun! Good value.

"All Renovated rooms? False advertising... Housekeeping left our door open..."

2
User 20/06/2018

We stayed here for two nights last week during our visit to the Grand Canyon. The location is good, just a few miles from the south rim entrance. Check in was fine, although they only gave us one room key instead of two, which was a little frustrating to keep switching the key off between my husband and i. The hotel claims each room is recently renovated, and that may be the case with the furniture, but our carpet was so deeply stained, the fire sprinkler in the bathroom was severely rusted, the shower curtain had lots of mildew and stains and definitely needed cleaned, and the bed mattress was very soft that we sank into it too much (i'm 5'10 and 130lbs)... The worst part about our stay was the second day when we arrived back in the afternoon after being in the grand canyon all morning, i get to the front door of our room and noticed that our door was cracked open and housekeeping didnt shut the door all the way!! Having only one key as mentioned above, i was waiting on my husband to come over from the car, but once i noticed the door, i just had to push the door in with barely any effort to open the door without a key! Luckily i dont think anything was stolen, but it very well could have been! I mentioned this to front desk upon check out and they didnt seem to mind or offer any apologies. They said they would mention something to housekeeping... The renovated pool outside was nice, i used the hot tub once. Towels are provided outside. The rooms were overpriced for what they were. Next time we visit the GC, we will not stay here.

"Anniversary trip"

2
sunworshiper190, Dublin, Ireland 18/06/2018

On our recent & first trip to Grand Canyon from ireland we were booked into this hotel it was pretty basic which was ok but what disappointing us on the morning of our check out we were awoken at A Knock on the door at 08;30 am for room service we stated We are checking our today only to be disturbed again at 09:10 hrs requesting room service once AGAIN this actually annoyed us as we were intending to leave at 10:30 for an 11am checkout When we checked out & I returned the key to the main reception and I was asked was all ok with my stay I stated I had a complaint about being awoken twice for room to be cleaned when it was our check out day the reception gentleman appeared to not comprehend what I was saying & began asking about my key had I problems with it I told him I had a complaint regarding being awoken for room service on my morning of check out He continued to misunderstand what I was saying however the same gentleman clearly understood us the previous day in check in very clearly, So I just left annoyed and disappointing at his response,we Would not recommend this hotel again we booked it through trail finders and we will notify them of our dissatisfaction with the service we were on a special trip away & this was our 10 th hotel to stay in We wouldn't return to it as a result of disinterest in a complaint we had other hotels we visited were a lot friendlier better service & keen to make our stay enjoyable & memorable This I'm afraid was memorable for the wrong reason

"Family Grand Canyon tour with pink jeeps"

5
norak119, Cloquet 18/06/2018

As part of my grandson's introduction to Arizona, we drove to Tusayan to stay the night before our pink jeep tour of the canyon. This Best Western is clean, comfortable, reasonably priced and perfectly located. We ate at the hotel for dinner and breakfast and were not disappointed with the food nor the service. Highly recommend staying here for a relaxing rest before touring the canyon.

"Not bad nothing special "

3
EddySteurs, Kapellen, Belgium 18/06/2018

It is like you can expect from a best western type of hotel, Everything ok but nothing out of the ordinary. Location is close to Grand Canyon park entry so that is convenient and the swimming pool is also nice

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
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"Bait and switch"

1
cdonohoue, Cincinnati, Ohio 13/06/2018

They show a beautiful pool area... but don't tell you they have multiple buildings that are NOWHERE near the pool. We had two rooms that were well over $200 each... this place wasn't worth half of that. We had to change one room because the air conditioner was broken and the coffee maker didn't work in the other room! And don't ask for an early check in... they bite your head off on that request. No complimentary breakfast either. Better places to stay in the area.

"Nice Option near Grand Canyon South"

4
Krista B, Illinois 12/06/2018

We only spent one night here on our whirlwind tour of Vegas, Grand Canyon West and South and Sedona. We asked for a quiet and newly renovated room and that is what we got. Our room was large, clean, and quiet and the beds and pillows were comfortable. We did have our worst dining experience of our week long trip at the Squire Pub on the lower level of the hotel. We ordered chicken wings which were overcooked, and we had to flag down our server for everything we needed. We did not have breakfast at the hotel as it was not included in the price we paid. We ended up driving the 10 minutes into the Canyon for sunrise and had breakfast at the Bright Angel Lodge. The food there was very good and made to order rather than buffet. I booked this hotel, in part, because of the extra amenities here - bowling, billiards, pool, hot tub, etc. Since we were only in the Canyon for one night, we ended up spending most of our time there, so, other than a quick dip in the hot tub, the amenities did not benefit us. If I had a do over, I might have taken the room that opened up at a lodge in the Canyon one week before our trip. Our priority was to see sunset and sunrise in the Canyon - not spend time at a hotel. One other incidental observation - the hotel appears to hire an international staff (possibly for a more global appeal to the myriad people from across the world who are drawn to the Canyon). I have no problem with this, but, my husband and I had a hard time understanding a lot of what was said to us because of strong accents.

"Not the worst, but definitly not the best"

3
User 11/06/2018

My two biggest issues were that for the life of us we could not get both keys to work. I repeatedly tried to get two working keys and each and every time I'd return to our room for only one to work. The second thing was the buffet the food was disappointing. The hotel got the job done, the room was nice enough, there were just a few things that left us less then impressed.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked and how we can improve.

"Loved the location of this large hotel"

4
Glynis B, Nanaimo, Canada 11/06/2018

We only stayed one night in May 2018, but the location was wonderful. Large indoor and outdoor pool, lots of things to do at the hotel (very family friendly) Large room with king bed (very comfortable) and large sitting area, The bath room was huge....love it. The wifi was a bit of a concern, my cell phone was hit with some Malware, but was able to 'clean it out'. Still loved the hotel, parking space, etc.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked and how we can improve.

"amazing hotel and instalations!"

5
User 10/06/2018

the hotel is beautiful, the pools are great and the room was really nice customer service is great however housekeeping woke us up 8:30 in the morning saying that we didn't have do not disturb on the door that's why he knocked....this was unbelievable and unprofessional....I understand that after 11 which is check out time you can knock on the door but never before that...….very bad!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked and how we can improve. When you are on vacation, relaxing is important. We failed to meet your expectations when we disrupted you while you are resting, and we apologize. We will use your comments to help our team understand how important it is to provide better care for our guests. Thank you again for letting us know.

"Wonderful"

5
patrickzalewski, Grand Rapids, Michigan 05/06/2018

Great all in one hotel and close to the grand canyon. Staff was helpful and friendly. Food was great . Fun bartenders. The grounds were beautiful. The rooms were a good size. Pool areas were clean and outdoor pool had plenty of chairs. Fitness center had plenty of options.

"Great Location "

4
User 05/06/2018

Situated just outside the park, this was the perfect spot to stay. Didn't feel overcrowded in any situation. We enjoyed the hot tub after a full day in the park. Decided not to do the breakfast buffet but spent the same amount of money in the dining room. The 3 support servers were on top if their game, friendly and put a smile on my face.

"Great Stay"

5
User 01/06/2018

The whole experience here was phenomenal. The only issue we had was the toilet wouldn't flush but someone was at the room in the time it took me to go to the car and back inside (the car was parked outside the front door).

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked and how we can improve. We hope you will come back and see us again!

"Good hotel very near Grand Canyon NP"

4
garywM7176AU, Tyler, United States 01/06/2018

Best Western Premier is a large hotel with multiple restaurants, multiple swiming pools, bowling and arcade on site, with shuttle to the Grand Canyon NP just outside. The staff was great and helpful as well as curtious. Breakfast was outstanding. Overall clearly a good option for Grand Canyon NP visitors.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked. We hope you will come back and see us again!

"Perfect Vacation"

5
User 31/05/2018

Great hotel, we extended our stay there by one night because of the hotel. We were in the 7000 building and our room was spacious and clean. You will enjoy everything they have on the property to do from swimming in a heated inside and outside pools and hot tubs, bowling, different bars. Their restaurants from fine dinning to café we great. You will love this hotel!!!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked. We hope you will come back and see us again!

"Weird/funny time warp"

3
Janepenny, Charleston, West Virginia 31/05/2018

This was my first trip to the Grand Canyon and I really had no idea that this was a whole “experience” — sort of a weird time warp of the golden age of american car travel. This hotel totally fits the whole vibe from its only slightly updated 70's western/glam resort-type feel. It's big: the original “Y” shaped building focuses around a three story central staircase with gold, waterfall, and western statues. There is even a dining room where you can get a formal dinner called The Coronado Room - so cool! There is also a bistro type place, a shop, etc. Around this central “Y” are newer “wings” that are freestanding with their own entrance lobbies. I wish i could tell you about the Coronado Room but I spent so long driving around the complex looking for my building that I missed dinner. The place is a bit tired looking- carpets are dirty, not much attention to detail ie: no shampoo/conditioner, the signage way-finding is abysmal to nonexistent, but it feels weirdly quirky and old fashioned. It could be a really special place but it needs some attention. The overall experience totally adds to the surreal experience of Grand Canyon-as-spectacle via the golden-age of cross-country car travel.

"Great Location if Visiting the Park"

4
Kat654, Reno, Nevada 30/05/2018

This hotel is very close to the entrance to the park and as such, they can justify their room rates. It is nice, but we feel a bit overpriced for a Best Western. Our room was comfortable and clean. Lobby is very nice and even has a gift shop.

"Lovely Stay"

4
Georgia S, Birmingham, United Kingdom 30/05/2018

We only stayed for a night on our way to the grand canyon, but the room was huge (there was 4 of us and we fit easily & were comfortable), the hotel is lovely & clean and have a really cute lil shop on sight. The road by the hotel has a petrol station & plenty of food places.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked and how we can improve. We hope you will come back and see us again!

"good review"

4
isabelgA5241YA, Vallejo 24/05/2018

The location of the hotel is very appropriate .The room is just fine it is clean and the temperature is good for old people like me .The restaurant are are just perfect .I would use it again next time I go there for a vacation

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked and show we can improve. We hope you will come back and see us again!

"Best Value for a Grand Canyon Trip"

5
JPTEncino, Los Angeles, CA 24/05/2018

Very satisfied with this property. A big surprise was the restaurants. I don't usually stay at chain hotels but this was an exception. The food, the outdoor areas and the staff were all exceptional. We would definitely stay here again.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked and show we can improve. We hope you will come back and see us again!

"Great staff"

3
K8245JVrobind, Dayton, Ohio 24/05/2018

The staff at the Best Western Canyon Squire Inn was outstanding. They were extremely helpful. I had a pet friendly room, I didn't feel like the quality of the room met the price I paid. I understand many people do not treat a room as if it were in their own homes nor do they control their pets. Unfortunately, I do and therefore I pay the price for those who don't. The room was not very clean, but all the amenities worked just fine. There was a large area for pet exercise and relief. The breakfast buffet was a good value and prepared me for a day out at the canyon. The evening buffet left something to be desired--we did not return after our first foray there.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked and show we can improve. We hope you will come back and see us again!

"Lovely hotel close to the Grand Canyon"

5
TLG58, Fairlawn, OH 24/05/2018

We had a very nice room; quiet and overlooking the pool area. Since it was cool, we had no issues with pool noises. The room was plenty big for us. My only issue was we did not have good wi-fi and because I had to work, it was difficult to connect to the internet.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked and show we can improve. We hope you will come back and see us again!

"BLDG 2000 new and nice"

5
User 23/05/2018

You can tell it's brand new and is still in the works of being finished up. Room had a nice touch with the stone and hard floors (nice change from rugs). Bed was comfy. Check in/out was pleasant. They have a water station for guests with all sorts of varieties which I thought was a nice added touch. Had a slight issue with hot water and Regis (its been a long day so not sure if managers name) but he was top notch perfect!! I was obviously upset about not having hot water and turned into feeling like I was talking to a good friend! Way to go!!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked and show we can improve. We hope you will come back and see us again!

"Nice stay"

4
GentleSol, Nanuet, NY 17/05/2018

Very nice and clean place, a few miles out of the Grand Canyon National Park. Great friendly staff and clean rooms. - During our stay, we would miss the property from the main road a few times. I guess the signage can use better placement or lighting. - Very satisfactory though altogether.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked and how we can improve. We hope to see you again on a return visit.

"Nice hotel"

5
Lisa Q, Howell, New Jersey 16/05/2018

We spent 1 night here while on a whirlwind tour of Arizona. The hotel is very nice and modern with large rooms. It seems to have been updated recently, and the room was very clean. This would be a great place to stay with your family because they have all the amenities. Pool, restaurants, bar and a bowling alley! I would definitely stay here again.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked about our hotel. Come back and see us again soon!

"Decent hotel and I would come again"

3
kennebunk_larryMaine, Maine 15/05/2018

I have mixed feelings about this hotel. My impression before I booked in Tusayan was that finding really good accommodations was not possible and, from the reviews, this hotel looked liked the best option. My expectations were not high and they were therefore met. We were assigned a room in building 3000 that was on the first floor but felt more like it was half in the basement. There was a somewhat musty, damp odor to the hall and room. However, it was clean and the king size bed was comfortable. The lobby in the main building is attractive where you can get ice cold tasty water and fresh coffee at any time. Also, the front desk staff were very friendly. All the lodging prices in this town are high but at this price, it absolutely should have included a breakfast. It turns out that the buffet breakfast at only $14 is a great deal and included made to order omelettes which were excellent. I would recommend to the hotel management that for a small cost to them, by including it in their base price, they would get more positive reviews.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked and how we can improve. Please come back and see us again.

"Avoid at all cost"

1
KBKai, Carlsbad, California 14/05/2018

Stayed one night and one night too much. Chose this hotel based on good reviews. I can only assume I was assigned a room in the old section of the hotel that many have said is not good. Everything, I mean everything, is dirty. At $296 a night for a two queen room I would expect a clean room. Dirty hallways, carpet, door, sink, toilet, floor, sheets, towels, coffee maker. I would have taken photos to post, but I didn't want to relive the horror. After years of using TripAdvisor I finally signed up for an account specifically to review this hotel......that's how bad it is.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know where we need to focus our attention. We failed to meet your expectations, and we apologize for letting you down. Please consider staying with us again so we might have an opportunity to provide you with better care.

"Location, location, location"

5
User 14/05/2018

A very nice hotel, rooms are spacious and clean. We stayed in the newer sections, so pretty clean and bright vs. the older rooms (they looked worn). Nice pool and friendly bartender - nice property. We had dinner at the steak house and food was great!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know how much you enjoyed your stay. Please come back and see us again.

"Pleasant Surprise!"

5
MikeSteven, Richmond, Virginia USA 09/05/2018

I was initially hesitant to stay here but all the lodging in Grand Canyon Village was fully booked. We stayed in the 7000 building which is a newer building. The room was large and had a small refrigerator, Keurig coffee maker, and a microwave. The bathroom was large with a nice shower. We ate our meals in the room as the reviews of nearby restaurants were not good and were expensive. We found the best grocery supplies were in the Grand Canyon park at the Village Marketplace. They had rotisserie chickens for $4.99 and small pans of homemade meatloaf for $4.99. If you are into fast food there is a nearby McDonald's and Wendy's. It was nice to have both an indoor and outdoor pool. I do not understand the negative reviews. Maybe the key is to make sure to stay in the newer renovated rooms. I would not hesitate to recommend staying here.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback! We appreciate you letting us know what you liked. We value your business and hope to see you again soon!

"Like being in a movie"

5
User 07/05/2018

This was our best Best Western we've ever experienced. We are loyal to the Best Western brand and have seldom been disappointed. This one was over the top and I can't wait to go back. The service, amenities and accommodations were the experience to remember. The staff were extremely attentive in all areas of the resort. I only wish the stay was longer as we did not get to sample all of the amenities available.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you. We value your business and look forward to seeing you again.

"Not what I expected!"

3
Diane R, Mansfield, United Kingdom 07/05/2018

This hotel looked as good as it does on its pictures (outside)and the reception area is good. Our room was disappointing as very old and tired. For some reason we were given a disabled room, we didn't say anything as we didn't think it mattered. That was until we had a shower, the shower raiser rail didn't rise lol! The room was clean, and bedding good. The room was very noisy, you could hear everything in the corridor. We tried the buffet €18 + taxes, It wasn't the best and was over priced for what was served. The pub down stairs was good even though the staff was stretched. A nice selection of beers, happy hour, decent food and a relaxed atmosphere. I had a strange experience when checking out, a staff member who was more superior than the other staff allowed me to go to him at the desk then sent me back to queue until his colleague was free. It was a shame he made me feel uncomfortable as his colleagues had been lovely.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked and how we can improve our service. We apologize we failed to exceed your expectations. We hope you will consider staying with us again so we may have another opportunity to provide you with better care.

"There are hills nearby: run for them!"

2
User 04/05/2018

"Best Western Premier Grand Canyon Squire Inn"...like the "Democratic People's Republic of Korea" what it lacks in quality, it makes up for in the length of its name. We had an atrocious stay here that mercifully ended within a half hour. One is reminded of the Poltergeist movies when walking through its shady corridors. Our room didn't look terrible at first glance: besides the jalopy moonlighting as an air conditioner, the bed actually looked like it was purchased in the past decade. The bathroom, however, looked as old as Poltergeist itself. The tile grout had apparently gone goth or something. The toilet water featured a worrying shade of yellow no matter how much I flushed and I couldn't tell if it was just because the bathroom's fluorescent light was doing its best dying star impression. No worry: according to the sign on the toilet, it was just reclaimed water. Yes worry: the sign added something to the effect of "don't let the water touch you for the love of sweet baby Jesus" in several languages (okayyyyyy). That the previous visitor had missed his target - and was clearly dehydrated from what I was able to tell in this foggy morass - had us calling reception for another room. The second room was more of the same. Except the decent bed now came with the reddish-brown stain on Gorbachev's head and something with claws must have been testing the thread count of the sheets. Perhaps this room was the scene of America's first murder by a cat, who knows? These thoughts were interrupted by the toilet incessantly running/flushing by itself, keeping with the Poltergeist theme of this joint. Strike two: we were out. I would have given one star out of five if it weren't for the good service by the staff on site including at the front desk (thank you Andrea for expeditiously allowing us to leave with a full refund with no fuss) and the bellman, who took it upon himself to apologize for something that was clearly not his fault, which lies with Best Western's management instead: this is the kind of investment you're putting in - near one of this country's most iconic landmarks? As a budget traveler in my younger years, I have experienced far worse but never had to pay over $250 per night for the privilege. If there are indeed renovated rooms in this Best Western, we missed all of them. Final word of advice: if they offer you anything in the 2000 block, hit the road.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for offering your candid and valuable feedback about your experience. We appreciate you letting us know your interactions with our team were friendly and helpful. We will take your comments to heart and work toward improving the perception of value and quality, and we apologize for the unfortunate experience you endured. It is our hope you will come back and allow us another opportunity to provide you with better care.

"Great hotel near Canyon entrance"

5
User 03/05/2018

Very excellent hotel within a few miles of the South Rim grand canyon entrance. Rooms are well-appointed and very clean. Overall facility is very nice and the people were great. Highly recommend a stay here if you are planning to visit the canyon.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you!

"Problems"

2
Richard S, Alpharetta, Georgia 02/05/2018

We got the large suite king bed room and while the room is very nice if very expensive I have some ongoing problems that should not be for the price we are paying. First the sound proofing is bad. I'm listening to some tramping around in the room above us and in the bathroom I can hear children carrying on coming down through the ventilation system. I have not found any way to turn the fan to constant mode. In fact the HVAC unit is not working at all and has the strangest set of controls Ive ever seen. The woman at the desk was clueless and said she'd send someone over right away whever that might be. We've been on the road fpr over a week now and this is easily the most dissatisfied I've been while paying the most money. Ugh.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know where we need to focus our attention for improvement. It sounds like you were met with disappointment, and we are so sorry for letting you down. Please feel free to reach out to us directly should you wish to discuss your experience further.

"Clean and comfy"

5
CrasMack, San Rafael de Escazu, Costa Rica 01/05/2018

Stayed here for one night during our stay at the canyon. We have nothing bad to say. The room was large and clean. Staff was pleasant and the onsite restaurant served a great meal. Check in and out was simple. It's all you need for a one or two night stay at the Grand Canyon.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you. We hope you will come back and see us again on a return trip to The Grand Canyon!

"Fantastic hotel to stay at."

5
Mike H, Cincinnati, United States 30/04/2018

Very clean, close to the park, great amenities and great décor. Breakfast was good. Got a nice up grade to our room. Close to the helicopters located at the airport. Rooms were very clean and organized.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We are thrilled to hear you enjoyed your stay, and we look forward to your return!

"Enjoyed our stay!"

5
Treeless, Yuma, AZ 29/04/2018

Friendly, helpful people at front desk, at restaurants and in the hallway. Very nice facility. Well maintained, clean, nice landscaping. Big,clean room. Comfortable bed. Good A/C with continuous fan for easy quiet sleeping. Microwave, refrigerator, Keurig coffee pot. Excellent food at buffet for dinner and for breakfast. Would highly recommend this hotel. Paid $199 per night for 2 beds.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We are thrilled to hear you enjoyed your stay, and we look forward to welcoming you back soon!

"Best Western: Grand Canyon"

4
Diane R, Overland Park, Kansas, United States 26/04/2018

Convenient location. Better quality than we expected for a Best Western. Facilities were nice and clean. Lovely pool area. Only about 5 minutes from the entranced to the Grand Canyon. Beds were comfy. A bit on the pricey side but seemed to be in line with other options in the area.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked! Please come back and visit with us again soon!

"Chasing refund for close to 3 weeks now"

1
traveller9182, London 25/04/2018

I made an online booking through the Best Western website and cancelled well within the free cancellation period about three weeks about. Despite two phone calls to the hotel accounts team and reassurances that the money would be refunded the next day, the delay being due to a malfunctioning card system, I am still waiting for my money. Not at all what I would expect from a major hotel company

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for sharing your feedback on Trip Advisor. I understand you are attempting to reach us in any way you can for resolution. I apologize that you have had to go to these lengths to get our attention. Given the anonymous nature of your feedback, I can best assist you if you reach out to me directly. I hope you will, as I would like to get this resolved for you. Please reach out to me at [email protected]

"Disappointing"

2
MikeCJLanza, Haría, Canarias, Spain 25/04/2018

We were looking forward to this one during our 30 day USA road trip. Many of our previous hotels on the trip had been Best Westerns, and we had loved them but this was to be the first "Premier." We made a mistake in booking "Economy double" rooms, because the hotel is pretty expensive. We arrived earlier than normal check in, and asked if our rooms were ready. We were told that one was (we were travelling with another couple,) so they checked in and got a very nice room. We went to the canyon and came back at about 6PM to collect the keys to our room. We were shocked when we got there! The bed is not a double - I can only describe it as a large single, and the room was tiny. Even with the small bed, there wasn't room to put our luggage on the floor. The images on booking .com do not bear any relation to the actual room. We went to reception where we were told our friends had been upgraded, but that there were no other rooms available. I asked to speak to the manager, and told him I was prepared to pay for an upgrade, but that we couldn't possibly sleep in such a small bed. He was quite argumentative and the jist of the conversation was "You've booked through booking .com so you'll have to contact them if you have a problem, or I can arrange a refund for you." I argued that the bed was not a double, and was therefore not what we had booked, but he was insistent that it was a "Small" double. I also pointed out that our friends on the same booking had received a room like the one pictured. Eventually, although it took a lot of persistence, and my wife suggesting she'd sleep in the lobby, the manager was able to find us a room in the main building. These rooms are very nice, and I would recommend it to anyone. I was left with the impression that the hotel wasn't really interested in clients who had booked through third party websites. In fact, looking at the hotel's own website, those rooms aren't even mentioned, so I suspect they are kept for third party bookers. Finally settled in our own room, it was by now 7.30 PM (after arriving at the hotel at lunchtime, so we decided to try the buffet restaurant in the hotel. It was a complete disaster. None of the staff seemed to know what was going on. The credit card machine wasn't working so we had to pay cash, the drinks machine wasn't working and nobody came to the table to offer us drinks, which we were quite happy to buy, and despite being told by the guy on the door that they would. The food was distinctly average, and wasn't be topped up regularly. Breakfast was the opposite - great service and excellent, fresh food, by the way, and in a different part of the hotel. Other issues were the ice machine on our floor wasn't working, the drinks machine in reception wasn't working and neither reception or the shop, where I bought some clothes, could swipe credit cards - they had to go "old school" and take imprints. Overall, it felt like the hotel had some real issues with equipment and that nobody really cared much about clients. I almost felt like it was going out of business. I don't think I've ever written such a poor review of a hotel, and you can check my profile and see that we've stayed in many. My advice would be to avoid this one, but if you can't, stay away from the economy rooms, unless you are a single traveller with little luggage, and eat dinner out.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your valuable feedback. It sounds like you were looking forward to your stay, and you were met with disappointment instead. All of our guests should feel valued and cared for; the method by which you discover our property might be through a third party, and we want all of our guests to feel special--because you are! Experiencing instead sub par treatment or service is not what you should expect from us, and we apologize for letting you down. We can and will do better, and your comments help us understand where our focus needs to be, We are here for you should you wish to discuss your comments further. Please consider staying with us again so we can provide you with better care.

"Serving a very popular attraction, this hotel doesn't have to try very hard - and it doesn't"

4
Projournalist, Delaware 23/04/2018

This hotel is strategically very well located, as close to Grand Canyon National Park as it's possible to get, without being actually inside the park. And with 5 million visitors annually to the Grand Canyon, this hotel (and its competition) in Tusayan AZ, really doesn't have to solicit customers. Our room was in an older "block" of ground-floor rooms clustered in buildings separate from the main building. These rooms are quite large and comfortable, with plenty of space for luggage, two sinks, and fairly good lighting. But these rooms are showing their age: our HVAC unit was loud, the bathroom door hadn't seen any cleanser in a VERY long time (think door handles to the bathroom), and the security latch on the entry door was pulling its screws out of the wall (effectively nullifying any pretense at security). The room did include a safe (an important plus for guests), and good wifi. At $200/night in this location, this hotel should include breakfast, but didn't... but the buffet breakfast was very good, and included a made-to-order omelette bar. The hotel has the pretense of a "luxury" lodging, but it's really a notch below that. The in-house restaurant ("Coronado Room") imagines itself as "fine dining," but really isn't (see my separate review). Having said all this... there aren't many choices when visiting the Grand Canyon, and what's available books up fast each season... so the Best Western Premiere Squire remains a decent choice.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked and how we can improve. You've shared wonderful details that will help future guests understand what to expect. We hope you will visit us again!

"This might not be the place if you want to check-in early"

3
User 23/04/2018

After hiking up Grand Canyon, we arrived the Inn before 12PM. Luckily a clean room was available and we were ready to check-in since we were messy and the outside was cold and windy. Only problem was the front desk staff wanted to charge extra $50 by checking in before 4PM. I asked if I could cancel the prepaid reservation and the staff said no and offered 50% discount, extra $25. For whatever the reason he did not charge, maybe because I told him that I expected a refund when I check-out before 11AM check-out time. I thought that the potential visitors should be aware.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know how the early arrival fee impacted your stay, and we are so sorry to have let you down. I am very happy to announce we no longer engage in this practice. All guests are welcome, and we will provide an early arrival experience at no cost to our guest. Thank you again for your business and your feedback. Please visit with us again soon.

"Would stay here again..."

5
MOBTD10, Phoenix, Arizona 20/04/2018

I booked Best Western Grand Canyon only a few hours prior to my arrival. They were out of designated pet rooms but opened up another one so I could stay here with my dog. They were overwhelmingly cordial at check in and check out, even giving my dog a welcome bag with milk bones. The lobby is lovely. Very convenient to the entrance of Grand Canyon South Rim.

"Great Hotel"

5
elsynator, Florida 19/04/2018

Minutes from the entrance to the Grand Canyon National Park. Clean rooms. Nicely decorated lobby and rooms. Loved the framed photography in the hall on the main floor. Nice gift shop.We would stay there again.

"Do Not Recommend - Find an Alternative"

2
travelexp2015, San Francisco, California 16/04/2018

Find another hotel. Found this specific Best Western confused about the concept of hospitality. When guests arrive after a very long arduous car trip -- you don't say, when they arrive a bit early, yes rooms are available, then come back and say -- sorry, rooms aren't available unless you pay $25 per room for early access. What? Are you serious? Can you operate a hospitability business any worse? I complained --and Mgt responded by blaming the front desk agent. Poor management. Find an alternative hotel near Grand Canyon. There are plenty to select from.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked and how we can improve. Your comments are so important to us in helping us deliver a high quality experience, and we are so sorry we let you down with regard to your early arrival. We will take your comments to heart and we hop you will consider giving us another chance to care for your memories.

"Clean and comfortable "

4
bananarootoo, Portland, Maine 16/04/2018

Just outside of the Grand Canyon, this hotel had plenty of space, clean rooms, a pool and game room. A couple of restaurant choices and friendly, helpful staff. There are also several restaurant choices nearby and a quaint downtown area. Enjoyed my stay!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback! It sounds like you enjoyed your stay. We appreciate you letting us know what you liked. We hope you will be back to see us again soon, and we wish you safe travels until that time.

"Just ok hotel very close to the Grand Canyon"

4
DukeNJ, New Jersey 15/04/2018

We picked this hotel because of its location - just 1 mile south of Grand Canyon entrance. The hotel is fine, nothing special. Rooms were spacious but plumbing could use some upgrading - as guests in the room above were taking a shower I could hear the water running - thankfully it was not during the night. AC and fan were working but air circulation was poor. Even though the room was very large, the air was stuffy. We did not need much and just needed a convenient place to stay during our visit to Grand Canyon. Overall, it was an ok stay, We had limited interaction with the staff but everyone seemed friendly and willing to help.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback! It sounds like you enjoyed your stay. We appreciate you letting us know what you liked and how we can improve. We hope you will be back to see us again soon, and we wish you safe travels until that time.

"Comfortable hotel - shame about the restaurant"

3
Star91, London 13/04/2018

A large property with clean, spacious rooms and very large bathroom. The bedroom also had coffee making facility in the room with a dedicated sink to this area which was very convenient. It is located just 10 minutes drive from the Grand Canyon Car parks. From a bedroom and location point of view we were happy with out choice. However Tusayan offers mostly fast food restaurants so on the first night we ate at the hotel buffet which was a monumental mistake. Shame on the hotel for serving such atrocious food. The hotel must think that tourists will not come back so it doesn't matter.

"Good but could have been better"

4
drmark2018, Clifton Park, New York 11/04/2018

Staying out of the Grand Canyon was a smart move on my family's part which is why we stayed at this hotel.. The buffet did not look appealing and I was surprised that breakfast was not included. The staff were pleasant and I must admit the soaking tub in our room was a god send after hiking in the canyon. Would I. stay here again, the answer is yes

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know we did not exceed your expectations, and we apologize for letting you down. Your comments are important to us, and we will take action to make the improvements necessary for a superior experience. We hope you will give us another chance to earn your trust and your business. Until then, please travel safely.

"Good but the buffet was terrible.And breakfast is not free but should be."

4
CarolineFNY, Syosset, New York 11/04/2018

The buffet was awful. I would compare it to cafeteria food. I could have eaten at Wendys near the hotel and it would have been better. And for half the price. I paid $66.43 for 2 adults and 2 kids and left hungry. And the taste. It was junk. The ice cream machine they use is the same one in my kids middle school. This hotel would have been fine except for the buffet. If I stay here again I would not use the buffet again, We had the breakfast in another part of the hotel. That was really good. I don't understand why the breakfast was great, the buffet was horrible and I paid $18 more for the buffet! I think it is disgraceful the hotel has this buffet, serves it to guests and thinks it's acceptable. It isn't. It's far from it. I go to eat dinner on a Sunday night, expect good food and experienced this subpar cafeteria food. I mean, come on, I ate at the airport for this price and the food was better. The hotel had a prix fix in the restaurant where we ate breakfast but it was from 5-7. Too early for me after spending a day at The Grand Canyon. You guys really know how to get a person and take advantage. On a Sunday night most places seem to close so what did we have available other than the buffet for a reasonable price? I'm on a budget trying to save money, expecting decent food. I wish we had gone to the restaurant and had a decent meal even though we would have paid more money. Another thing: I noticed there was no microwave or refrigerator in the room. I've stayed in many hotels and they all had refrigerators and microwaves. The only one that didn't that didn't this trip was in Las Vegas.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know we did not exceed your expectations, and we apologize for making you feel like you were taken advantage of. Our business is to serve you and provide a memorable experience. Your feedback helps us do just that, and we always want our guests to feel appreciated! Your comments are important to us, and we will take action to make the improvements necessary for a superior experience. We hope you will give us another chance to earn your trust and your business. Until then, please travel safely.

"Excellent time!"

5
User 10/04/2018

This hotel was way better than I expected. It is very busy in the main building and parking was hard to find. We went to check in and that was super smooth and fast and the staff was excellent. I guess according to the other reviews it really matters in which building you stay, the main building (and perhaps other ones also ) is old but well kept. As being a Diamond Select member we were assigned a room in a Very new building and it had a balcony facing the beautiful pool area. The room was amazing with a huge bathroom and nice walk in shower. the room was huge with a keurig coffee machine. Probably one of the best rooms I have ever seen in Best Western Hotels. The hotel had a nice indoor pool and also a heated pool and a nice hot tub. Breakfast was great with omelet chef but it was lacking fresh bagels.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you so much for staying with us and sharing your feedback. We appreciate you letting us know what you liked and how we can improve. It sounds like you had a great experience, and we are so pleased you enjoyed your stay. Our hotel features modern and rustic rooms, and we encourage our guests to let us their requests so we can best accommodate what they like. Thank you for being a Diamond Member. We look forward to seeing you again!

"Would not recomend to my Friends"

2
David P, Eatonville, Washington 10/04/2018

My wife and I checked in here on Sunday 4/8. The Hotel seems older and in need of an update but the rooms appeared clean at first glance. We got our stuff into the room and left for the Grand Canyon National Park. When we got back to the room we noticed the front of ac/heating unit was nearly falling off. The crib that they brought to the room had a used crib sheet. We decided to live with the ac unit and called the front desk for a new crib sheet. We got our swimming stuff on and we to the pool. The indoor pool was freezing(I'm from the northwest so use to it being a little cold). When we got back to the room our crib sheet still had not been brought. We were hungry and order a pizza for take out at local place. While I was gone my wife made another call for a crib sheet. Then she noticed tiny blood spots on the main bed comforter. She call front desk again asking for new comforter. When I got back 20 minutes later the crib sheet and comforter still had not been changed and I went to front desk asking why no one was responding to our problem. They offer to switch our rooms at this point. We to be honest would have just rather stayed in first room but didn't think they could respond in timely matter to get our little one to bed. Don't know if this was just a bad night for the hotel but I definitely would not recommend it to any of my friends.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know we did not exceed your expectations, and we apologize for letting you down. Your comments are important to us, and we will take action to make the improvements necessary for a superior experience. We hope you will give us another chance to earn your trust and your business. Until then, please travel safely and feel free to reach out should you wish to discuss your experience with us.

"Not a favorite"

2
travel656, New York, NY 04/04/2018

We had modest expectations for this hotel, but it really fell short. On the plus side, check-in was lightening fast, and the staff was overwhelmingly pleasant at every turn. And the hotel truly is well positioned for the Canyon and for the handful of local restaurants. But that was not enough to make up for the lackluster facilities and sub-par food. Our room was very basic, but the loud refrigerator and ventilation made for fitful sleep. And the dinner buffet was -- honestly -- just awful. We were happy that our plans only included one nights' stay. I'm not sure if there are any better lodging options on the south rim, but I would rather camp outside than spend close to $300 for a night at the Best Western.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. It sounds like we met some of your expectations, but not all. We appreciate you letting us know what areas we need to focus on, such as providing a comfortable room that is quiet, and a dinner buffet that delights. I am so sorry we failed to provide you with a positive experience. Your business is important to us, and we will work hard to make improvements that will make you proud to stay with us. We hope you will return to give us another chance to earn your trust.

"Nice property, location and helpful staff"

5
bdewy, Rochester Hills, Michigan 04/04/2018

The location was great. The property is very attractive and well kept. My interactions with the staff were always pleasant and helpful. The bungalo layout was nice, and parking was convenient. Would have preferred a ramp instead of stairs for moving luggage.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked and how we can improve. Your business is important to us, and we can use your comments to create a more positive experience for our guests in the future. We hope you will come back and see us again!

"Outstanding!!"

5
kellymc125, Matthews, NC 03/04/2018

Coming from Vegas to the Canyon this was the absolute perfect place to land! Fabulous greeting, easy check-in. Clean rooms! I mean really CLEAN!! Comfy bed, great water pressure, dining and bowling alley all great. I spent some time standing by the fountain and was so comfortable in this hotel I nearly dozed off. I would and WILL be returning (say May or Oct) and know I'll have the same experience.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your positive review. We are so happy to hear you enjoyed your stay and we exceeded your expectations. We look forward to your return visit.

"Great location and stay!"

5
Karen H, Caney, Kansas 03/04/2018

I cannot say enough good things about this motel. It was clean, staff helpful and friendly, weight room had lots of equipment. We had lunch at the buffet, grabbed a quick bite at pub for supper and ate breakfast at the buffet. All were very good. The location was perfect for going to the canyon.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate your kind review, and we hope to see you again.

"Great Stay!"

5
Theresa S, Missoula, Montana 03/04/2018

This hotel was close to everything, restaurants and shopping. We had super comfy beds. There was an outdoor pool and hot tub as well as a bowling alley. It was really nice having a store there for necessities.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you and look forward to seeing you again!

"Not great. Noisy. Dated."

2
BKZED, Auckland, New Zealand 29/03/2018

Really noisy place with music blasting at the pool late into the night. We could hear people all night at the pool. Rooms were so dated. Beds were not very comfortable. Check in and check out was easy but we would not stay here again.

"Clean, comfortable and great place for kids!"

5
TBMH, Boulder, Colorado 29/03/2018

We only stayed one night, but had a very good experience. Our room was upgraded out of the kindess of their heart and we ended up in a king size suite. Very comfortable bed, large bathroom, and very nicely decorated. The hot tub was nice and hot and I could see how fun the hotel would be for a family with kids. Convenient to the Grand Canyon! Would highly recommend if visiting the park!

"Great Family Amenities"

4
Richard M, Vancouver, Canada 29/03/2018

This hotel had great amenities. Pool, hottub, arcade, bowling and 4 restaurants to choose from. The staff are great and helpful I would recommend this hotel for others we had 5 in our group, including 3 teenagers who lik we d it very much very close to the Grand Canyon entrance and walking distance to the market and imax theatre

"Great option for visiting the Grand Canyon South Rim"

5
lovestotravel17, Nashville, TN 27/03/2018

My husband and I checked in very late at night and we were promptly greeted by a friendly check-in clerk. We were able to park by the hotel entrance closest to our room. The room was clean and large and warm. Everything about the check in and check out process was easy. The hotel is only about a 5 minute drive from the entrance to the National Park, so we were able to get there bright and early. The price was so reasonable. Would absolutely stay here again when visiting the Grand Canyon.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know you enjoyed your stay, and we look forward to seeing you again.

"Best Option Near Grand Canyon"

5
A9757UAstevec, Surrey, British Columbia 27/03/2018

Our family stayed here for one night while visiting the Grand Canyon. The hotel is huge, with four separate buildings. The pool is large and was busy. Rooms were large and quiet over night. The hotel has three different restaurants of varying value. Breakfast is NOT free like at other Best Westerns, but for $14 you can do the buffet which adds custom omelettes and some fancy pastries above and beyond the typical free selections. The hotel is great for kids, with a fun center and bowling lanes in the lower floor. Free in-room Wifi worked well despite what I read elsewhere. The hotel was more expensive than most Best Western's, but was certainly the nicest we stayed at on our trip. The location is excellent, with about a 15 minute drive to the Canyon Village where there is plenty of free parking for exploring the rim or various trail options. Make sure to stop in Williams, Arizona if you exit out the South access road. It was a charming town about 2 hours South.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. You recognize a lot of our amenities in your review, and it sounds like you had a wonderful time. I would like to mention we offer rates with breakfast. Please inquire about those rates should you return. We appreciate you letting us know what you liked about the hotel, and we hope we will see you again!

"Really nice!"

4
webb, kelowna 22/03/2018

Wonderful two nite stay here. Comfortable two queen bed rooms with small fridge and microwave. Free wifi. Complimentary coffee and tea and juice bar in lobby. Arcade, bowling alley, two bars and two restaurants. Indoor and outdoor pools. Tons of parking and a big property with multiple buildings. Couldn't have asked for more in a Grand Canyon stay.

"Very Dissatisfied"

2
Kelly1945, Wilmington, North Carolina 22/03/2018

The receptionist were not friendly at all and when told about the problems I experienced in my room they acted like it was my fault. When I got up and tried to take a shower, the shower didn't work and the commode ran all night. In addition, my key to access the entrance door didn't work and I had to get the maid to let us in. I paid $289.00 for that room and there was no Continental breakfast. You had to fork out $16 per person if you wanted to eat there. We had stayed in a REGULAR BW at Page, Az the night before and it was wonderful and paid only a fraction of the cost of this PREMIER facility. All in all, I was extremely disappointed. It was definitely not worth what we paid for 8 hours of sleep.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. When you told the receptionist about what you experienced, you should have been treated with better care. When something doesn't meet your expectations, we want to make it right! That's our Service Promise to you, and it sounds like we failed you. On behalf of our entire team, I wish to apologize for letting you down. We assure you we take your feedback to heart, and we will follow up on the service you received. We will also ensure we take care to ensure everything is in working order for our guests when they arrive. We do hope you will come back and see us; please allow us another chance to show you we can exceed your expectations.

"Wonderful Hotel and close to the Canyon"

5
Linda C, Ann Arbor, Michigan 21/03/2018

We stayed three nights here, March 13-16, and found everything we needed. Our room was enormous, large bath, also a sink in the room at the vanity so we could use both at the same time. The beds were very comfortable and the linens were also nice. I liked the two sheets, with a thinner comforter between them. So much better than a big bedspread that doesn't get washed after every use. The bus for the Grand Canyon stops just in front of the hotel. Everyone was very friendly and eager to please. Even a flavored water machine by the front desk, and free! We had breakfast at the hotel and it was cheaper than the breakfast we got from McDonald's across the road! We would definitely stay here again!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. It sounds like your visit was delightful, and we are so happy to hear this! We will look forward to your return!

"Excellent Stay"

5
wigsy, Hamilton Ontario Canada 20/03/2018

During our visit to the Grand Canyon we stayed at the Best Western Squire Inn. The room was very spacious and clean. The staff was very friendly and helpful. The bus shuttle for the Canyon stops right in from of the hotel so it is very convenient to get to the South Rim of the Grand Canyon. Breakfast in the morning was very good with a wide selection. I would definitely stay here if I was returning to the Grand Canyon

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked about your stay. We look forward to your return and a grateful for your recommendation.

"Beautiful hotel, but missing a very basic necessity"

4
User 19/03/2018

Location is perfect - right down the street from the south entrance to Grand Canyon. This hotel does not provide free breakfast as most Best Westerns, although they do offer a breakfast buffet for a price. There are several restaurants almost within walking distance nearby, however. The walk to and from our room was nice and the view of the lobby from the spiraling staircase was so inviting, we only took the elevator at check-in and check-out because of our suitcase. Hotel has nice entertaining features for adults and kids. When I booked this hotel, I overlooked some of the older reviews that the Wi-Fi could be improved. Obviously, this has not yet been addressed as we had to bring our laptops to the lobby, the only place Wi-Fi was working, when the hotel wasn't busy to access the hotel's Wi-Fi. This became a big issue for us as it rained while we were there and there was too much fog to even see the Canyon from any observation point. We tried to do some really needed online catch up work instead to make use of time lost but ended up leaving the hotel early because of the Wi-Fi issue. Great hotel - just a big disappointment for an upscale one such as this not to have basic Wi-Fi.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked and how we can improve. Staying connected while you are on the road is so critical, and it sounds like our WIFI functionality had a huge impact on your stay. I am so sorry about letting you down and causing you to be unproductive. We are constantly looking for ways in our area to improve speed and connectivity, and we still have work to do. Your business is very important to us, and we hope you will come back and see us again. Next time, please inquire about our rates that include breakfast.

"Great Location-Nice Decoration-Friendly Staff-Close to the Grand Canyon National Park"

5
ritwik c, Bolingbrook, Illinois 14/03/2018

I stayed there for one night with my wife in the last week of Feb 2018. It was a cold night and we arrived late after a long drive from McCarran Airport, Las Vegas and were warmly welcomed by Genesis (Front Desk Staff). He checked us in quickly and gave direction to our room, which we appreciate much as we were tired and wanted to rest ASAP. It was Room# 0321 that we got which was in a different building (Building # 3000) across the parking lot from the lobby. The room was clean, warm and comfortable in all respect. We slept well, and there was not much sound or disturbance we heard. Teejay checked us out in the morning. Again, he too was quick and efficient. I wanted to get some coffee before we head out to the Grand Canyon National Park. While there was coffee machine in the lobby, but there was no cup at that time. Teejay was kind enough to arrange for cup and lid for me. While, at some other time this simple thing may seem rather trivial and quite expected for, yet on a cold morning when I really needed some coffee, this meant a lot for me. I truly appreciate your hospitality. My thanks go to Genesis, Teejay and Best Western Premier Grand Squire Inn in general to make our stay enjoyable. As a Best Western reward member I have stayed in many of their hotels around US and this one is undoubtedly one of their best. No wonder their tagging as premier as well placed. We stayed for one night only and did not have much time to explore the hotel. Yet, out of a brief look that we could have the hotel compound looked really nice, well decorated, well equipped with indoor pool and overall happy staffs to keep their customers happy. Restaurants on-site, available breakfast buffet (about $ 14/person) but cannot truly comment on those truly as we did not eat there. Overall, we enjoyed our stay and will return here if we are back in the area. Thank you Best Western Premier Grand Squire Inn.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate your comments about Genesis and Teejay. It sounds like the hotel had everything you were looking for, and really made an impact on your visit because of the staff service. Your business is important to us, and we hope to see you again soon!

"Family trip"

3
User 14/03/2018

This hotel had a lot of things going for it. Proximity to the park and lots of amenities- indoor and outdoor pools, fitness center, indoor arcade/game area. There's not much to do in Tusayan in the evening so the activities down stairs were nice to have. The room was just fine. Could use some updating and brightening up. Prices at a lot of the restaurants are high, there aren't many restaurant options in town.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for taking the time to review our property and letting us be part of your family trip. We appreciate you letting us know what you liked about the hotel and how we can improve. We feature rooms with rustic charm, and we have recently opened a wing of modern contemporary rooms; staying in one of our modern rooms will give you the updated feeling you are looking for. Please come back and give us another try! We are confident we can offer what you are looking for!

"Close to the park and a nice place to stay"

5
AFJones, Perth, Australia 14/03/2018

This place was not what we expected. It was very nice and the quality of the rooms was high. Make sure you get a room in the main building to have easy access to the hotel facilities. It snowed when we were there which made the place look like a winter wonderland. The small town has a range of food options and the entrance to the Grand Canyon is only a short drive away. It is easy to go back and forth to the park which is a great plus.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We are so happy to hear your expectations were surpassed by our quality. It's so rare to see the canyon covered in snow, and the Main Building is the perfect place to stay warm and have access to all of the amenities. We appreciate you letting us know what you liked, and we hope to see you again soon!

"Nicest place in town, loved it!"

5
jetash321, Chesterfield, Michigan 13/03/2018

Traveled with another couple who stayed across the street at the grand hotel. BW wast by far nicer cleaner and the staff amazing. I especially liked Jessica who was the cashier at the amazing breakfast buffet, what a sweet funny lady! Mention u have AAA and u will get 10% discount.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know you enjoyed your interaction with Jessica. What a great way to start your morning. Your business is important to us, and we hope you will come back and see us again soon!

"Great Trip"

5
zamboniman06, New York City, New York 13/03/2018

Wonderful service, comfortable room, only downside was the expensive buffets and the hours of the food options, but no big deal because I really just needed a bed. Awesome that the fitness center and pool are open 24 hours if you want to use them.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know it was a great trip!

"Huge Hotel with Multiple Buildings"

4
Scott P, Newberg, Oregon 07/03/2018

We enjoyed our stay and the fact that there was a soaking tub included. The HDTV programming was very sharp. When you go for ice, take your room card, so that you're not locked out. There is no complimentary breakfast.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your positive feedback. Our large garden tubs are such a treat after a cold day or a long day of hiking, and they can only be found in our deluxe rooms in the Main Building. Deluxe rooms in the 7000 building have stand-up showers instead. Your advice about the ice machine is spot on. The room doors are self-closing, and they will lock behind you. The key is also helpful to use in the stairwells, as we lock those doors also. We understand you may be used to receiving a complementary breakfast. We apologize for the inconvenience. Some of our rates do include breakfast for two, and we can assist with your future booking. We appreciate your business and look forward to seeing you again!

"Very closed to the Grand Canyon"

4
Ceci A, Montevideo, Uruguay 06/03/2018

Nice hotel closed to the Grand Canyon. Breskfast is NOT included. Beds were very comfortable. Normal service. It has a bowling and an arcade but it was really crowded and we didn't have the chance to use it.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked and how we can improve. Please come back and visit with us again!

"Handy Place to stop for Grand Canyon"

3
Shelley52, York, United Kingdom 06/03/2018

This hotel is a good location for visiting the Grand Canyon South Rim. The rooms are comfortable and buffet breakfast was reasonable for price. The staff were all great. Nice bar downstairs to get a drink.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked about your stay, and we hope you will come back and see us again soon!

"Gem at the Grand Canyon"

5
Russell S, Tustin, California 05/03/2018

Hotel is close to the entrance to the Grand Canyon, shuttle even stops right out front if you don't want to drive into the park. Rooms were very nice and spacious. Hotel staff very friendly and helpful, and the food was delicious at the 2 restaurants we ate at. Having the bowling alley and arcade along with the pub made for great evening entertainment the whole family enjoyed. Highly recommend the Grand Canyon Squire Inn and will hopefully return again soon.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. It sounds like you had a great stay, and we really appreciate your recommendation. We look forward to your return visit!

"winter get away"

5
jer50, Herriman, Utah 05/03/2018

The hotel was a great hotel both location, price, and things to do from bowling lanes to fine dinning. Close to park and a good staff.The canyon was only about five minutes away, and was great. well worth the time.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you and are so glad you had a five-star experience! Come back and visit with us again soon!

"Lovely big room not far from the Grand Canyon"

4
Suzibeaton, Kilwinning, United Kingdom 01/03/2018

We booked a 2 night stay here as we had a tour booked at the Grand Canyon. On arrival we noticed it was only a 5 min drive to the airport and there seemed to be plenty restaurants nearby and the main event the Grand Canyon National Park was a 20min drive away. Check In We parked outside reception while we checked in. Staff were extremely helpful and friendly. It was a quick process. Room Our room wasn't far from reception and there was plenty parking outside the room. We were away from the main hotel area so there was very little noise apart from traffic. The room was very large with 2 double/king beds, table and chairs, fridge, TV, safe, iron and ironing board, large wardrobe and chest of drawers. There was also a separate vanity unit opposite the wardrobe Good sized bathroom too with a lovely shower and complimentary toiletries. The bed and pillows were great. Very comfy and a great nights sleep. Hotel There were a few good restaurants in the hotel. We went to the Coronado Room for dinner. Downstairs there was a bowling alley and a bar also selling food. There was a pool but we never made use of this facility. There was also a gift shop selling postcards and magnets but some things were bit more expensive than maybe other shops. Lovely big hotel with great sized rooms and friendly staff.

"Clean hotel"

4
K H, Tennessee 27/02/2018

We stayed here three nights for touring the canyon. We were so busy at the actual canyon we didn't get to try most of the amenities at the hotel. They have comfortable beds and the room we stayed was a two queen so it was average sized. Nothing fancy. It did have a fridge and microwave which was convenient. Dogs are accepted here so keep that in mind if you don't like them. The one next to us barked at everyone in the hallway but we are dog people so we didn't freak out. It is quite a large area with different buildings depending on the type of room you purchase I suppose. Two swimming pools indoor and outdoor. Both are heated I believe. Several restaurants on site. We had breakfast at the hotel $14 each but it was good and we had lots of choices. Ask for bacon if you want it. They bring it to the table. There is a man who will also fry eggs and make inlets if you don't want scrambled eggs. With the prices at McDonald's ($20 for two) in the area we found the quality and convenient location worth the small extra price. I would stay here again. We also ate at the Squire Pub. See photos for menu.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review of our property. We appreciate you letting us know what you liked about our hotel. We hope you will come back and see us soon to try out the amenities. We're glad you allowed us to be part of your vacation!

"Great value and fun for the entire family."

5
User 26/02/2018

Haven't stayed at a Best Western in quite some time. Growing up in the 80's and 90's, my parents tried to stay at a Best Western as much as possible and I think I know why. As far as 3-star hotels go, they go out of their way to please and seem to have a very high standard. Appearance (especially the lobby area), cleanliness, spaciousness, amenities, service and location are all on the top of the list. Throw in the fact that they have a spacious indoor pool, arcade room and bowling alley (great for when you have 2 little kids like we do) and its a done deal. Wish there were more restaurants around the area but at the end of the day, Tusayan was still a good place to stay prior to the Grand Canyon and BW delivers great value for families. Keep up the great work and thanks!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We love being part of your family's travel traditions, and we hope we can continue to be part of yours. We appreciate you letting us know what you liked about our property. We look forward to hosting you again.

"Best Hotel Stay"

5
fellowwine, arizona 25/02/2018

We were a family of 8 who booked two rooms. The rooms were spacious and immaculate. The beds were so comfortable. Most notable was the staff. Very genuine and caring. Genesis at check in was wonderful as was TeeJay at check out. Art- at breakfast was great too. Wish I remembered more names because they were all wonderful. We ate both dinner and breakfast at the hotel and found the food to be great! The kids were in heaven with the video arcade and pools. We braved the snow to sit in the outdoor jacuzzi. It was amazing.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked about the hotel. We are glad to hear you enjoyed your stay, and we look forward to seeing you again!

"Best place to stay near Grand Canyon"

5
T S, Raleigh, North Carolina 23/02/2018

We stayed here for a couple of nights while visiting Grand Canyon in February. Even though it was the "off" season, it was very busy at the hotel. However, the staff were extremely patient and friendly and gracious, not at all distracted or overwhelmed. The rooms were comfortable and spacious. The lobby and public areas were quite lovely. The bowling alley and game room were a big hit with our children. The breakfast buffet in the Navajo Room was top-notch. The food was delicious, and the service was spectacular. A server even made my daughter a custom hot-chocolate topped with whipped cream and chocolate! We all loved our dining experience at breakfast each morning! It truly felt like a "fancy" hotel compared to the typical Best Western hotels.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. Off-season is a difficult season to pinpoint at the Grand Canyon. The area is in high demand 90% of the year. I can understand how the off-season would be perceived as a slower time, and it sounds like you observed we still have a lot going on! It's always a great idea to check with us in the winter months to see how dynamic of a time it is while you're visiting. We greatly appreciate you applauding our efforts to provide great service, and we are glad to hear you had a top-notch experience. Consider staying with us again, please, and travel safely in the future.

"Perfect stay while visiting Grand Canyon"

5
BillKz, Hong Kong SAR, China 22/02/2018

This is a resort type of hotel. Rooms are comfortable, breakfast is good and has a decent restaurant for dinner. It was renovated and expanded quite a bit since I stayed there in 2011. It is probably the best hotel in the area. Strength of WiFi : 4/5, Very good. You can play online games without much lag. AC and USB near bed : 5/5 Yes, outlets next to bed. Shower : 3/5 Water is OK strong for shampoo with long hair.

"Better Option than the Park Lodging"

4
hklawren, Placitas, New Mexico 21/02/2018

Nice location, 5 minutes from the entrance to the park. Much better than the lodging in the park that I have stayed at in the past. The room was big, clean and in good condition. It is a resort style hotel with a ton of amenities. The staff was friendly and acted like we were their only customers, unlike the parks lodging were no one seems to be happy.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We are so pleased to hear you enjoyed your stay. We wish you safe travels, and we hope to see you again soon!

"Great Bargain and Friendly Staff"

5
Hans M, Niles, Illinois 20/02/2018

This is a great location that gets you 10 minutes from the Grand Canyon. This hotel was very comfortable with an excellent breakfast. The hotels within the Grand Canyon may be a little more convenient but they are "rustic" compared to the comfort of this hotel.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked about your stay. Please come back and see us again soon!

"Just Awesome!"

5
Kristine L, St. Augustine, Florida 20/02/2018

My daughter and I stayed here on a quick trip to see the Grand Canyon. We absolutely loved it here! First and foremost; the staff was so amazing! Professional, sweet, helpful and they all seemed so happy. The room was immaculate as well. Although we didn't use most of the amenities, they have everything you need right at the hotel. And, the breakfast buffet that's included was very nicely done. Although not in the park, it's literally just a few minutes to get to the Grand Canyon. We did visit during the off season, so I can imagine it gets quite busy, but the staff is so well trained I can't imagine them ever being anything less than the happy, professional crew we encountered. Well done to the entire staff. I highly recommend this hotel!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. Your comments are an inspiration to us. We are pleased to hear you enjoyed your stay, and we hope you will come back and see us again soon!

"Fantastic Hotel, better than anything in the Park!"

5
Joanne H, London, Ontario 16/02/2018

Great location, easy access to the park. Very clean and comfortable room. The grounds are beautiful, nice outdoor and indoor pool. Had the breakfast buffet, great selection and the best omelettes ever. It was by far the best, Best Western hotel I have stayed in.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know you enjoyed your stay and that we exceeded your expectations. Your comments about us being the best make us very proud. Thank you again, and please come back and see us soon.

"Fantastic hotel at a fraction of the cost of the National Park lodging"

5
wacotxtraveler, waco tx 12/02/2018

We wanted to stay in the national park but the lodging prices were too expensive for us. This hotel is just outside the gates and was perfect. It was nicely done and the restaurant for dinner was exceptional. We really liked the fireplace in the lobby and the restaurant. It was actually perfect for us and I would definitely stay here in the future.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We are happy to hear you enjoyed your stay and would recommended us. We look forward to seeing you again!

"Amazing Staff!!"

4
Terri Y, Pottstown, Pennsylvania 11/02/2018

Stayed in Tusayan to see the Grand Canyon, and was very pleased with this hotel. We arrived at 9:30 am (check-in is at 4 pm) and had no problem getting into our room, and even got a free upgrade. Hotel itself was slightly dated, but very clean and well laid out, and our room was great. The staff was the true highlight - from the front desk clerk (Teejay) to the buffet staff, every employee was friendly, courteous, and smiling - what a difference that makes! Highly recommend this hotel and appreciate the amazing service!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback! We are happy to hear you are pleased with your stay. We appreciate you letting us know you enjoyed your arrival experience, your spacious room, and our staff service. Your recommendation is important to us, and we hope you will return soon.

"Vacation 2018"

5
User 11/02/2018

I have just started my trips for 2018 and this is the best BW Motel I've stayed at so far , I use different chains but tend to use BW Rewards program the most .I stayed at another BW Premier on this trip and this one was better all around

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate your loyalty and are happy to hear you enjoyed your stay. Please come back and see us again soon!

"Excellent Stay!"

5
Cecelia W, Cottonwood Heights, Utah 10/02/2018

Room was very spacious and nicely decorated. Very comfortable. The hotel is decorated with historical photos and has a very inviting lobby. Be sure to check out the two floor height mural and waterfall. Close to entrance to Grand Canyon.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know you enjoyed your room and the historical and unique touches around the property! Please come back and see us again soon!

"Great property and outstanding service!"

5
User 08/02/2018

The location of this hotel is very convenient to the Grand Canyon, as well as some of the local restaurants and other stores (and a Starbucks) in Tusayan. My King room was big and cozy, with a comfy bed and everything I'd need (coffee maker, refrigerator, etc...) for making myself at home. But it was the customer service that really made my stay special. The place just has a cheerful feel, and Alexis at the front desk was especially helpful. One afternoon, I needed to do a quick load of laundry (coin operated machines are available for guests), but the detergent dispensing machines (for a small fee) were all empty. Alexis immediately grabbed a couple of detergent packages for me from housekeeping... while other staff immediately restocked the dispensers — and seemed to be having a great time together doing it! For what it's worth, their great moods really elevated the feel of the place. Their kindness made for an extra nice stay.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. It sounds like our location and services were perfect for you. We appreciate you recognizing the contributions of team, especially Alexis. Attitude makes a big difference, and we are happy to know our approach to service resonates with you in a positive way! We hope to see you again soon!

"Wonderful Stay"

5
lisvelasco2001, Bethany Beach, Delaware 07/02/2018

We chose this hotel because it is close to the park and very reasonably priced. The staff at check in and check out were pleasant and speedy. They upgraded us because we are Diamond Members. The suite was INCREDIBLE! Totally renovated, and huge. The refrigerator didn't work and they replaced it within minutes of my call. The breakfast buffet was great, huge assortment. Restaurant staff was also nice, especially Art and Jessica! WiFi was very fast too. Pool and hot tub was nice after a day of hiking.

"Very disappointing..."

2
User 06/02/2018

We stayed in Best Western hotels many times, we like the comfort of amenities and cleanliness of the facilities but not at Grand Canyon. The refrigerator wasn't working, so is the heater in the room. The tub in the bathroom didn't drain and so is sink. The bed was so uncomfortable, I could barely sleep that night and get up with a sore back. I would avoid this hotel in the future!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. It sounds very disappointing, your experience. We are so sorry you've reflected back on your stay in this way and were inconvenienced by those service failures. The opportunities you mentioned are within our control to improve upon, and we will work harder to pay attention to these opportunities. We appreciate you bringing them to our attention. Please come back to us again so we can share with you our improvements.

"Good hotel close to Grand Canyon"

4
tammygladys32, Motley, Minnesota 05/02/2018

I chose this hotel because it was close to Grand Canyon National Park. Very convenient location. Staff at check in and check out were wonderful! Comfortable bed and room. The fan on the heater was a bit noisy but didn't bother me.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We are happy to hear you enjoyed the convenience of our location, comfort of your room, and arrival and departure experiences. A noisy fan can be disruptive, though, and we apologize for the inconvenience. We appreciate you letting us know and hope to see you again!

"trip to grand cyn"

5
User 05/02/2018

awesome place to stay. everything we needed was right there. rooms are large clean and well appointed. we ate in the restrurant for two dinners grand food. breakfast was better than the usuall fare they do have an omlete bar. cocktail lounge is nice with full bar pleasant bartenders. they do have a happy hr with 1/2 price apps that are pretty good.. i don't think you could go wrong here on any lengh stay.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We are happy to hear you were comfortable and had a great experience. We appreciate you letting us know how wonderful your stay was, and we look forward to another opportunity to host you. Safe travels!

"Very clean and comfortable"

4
Laura K, Rochester, New York 01/02/2018

The Best Western Squire Inn is just minutes from Grand Canyon National Park entrance. Our room was very clean and comfortable. The staff were friendly, accommodating, and responsive to our needs. We would defintely stay here again

"Awesome!! Super!!! Great!!! Fabulously delicious!!! Marvelous!!! Beautiful!!! Relaxing!!! State of the art!!! Art!"

5
michael p, Cape Coral, Florida 30/01/2018

Awesome space beautiful space relaxing space artistically designed space great staff super experience Great experience will return definitely. State of the art facility with nice location. Totaly satisfied!!!!!

Barbara C, other at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your positive review! We really appreciate you recognizing the modern touches you found throughout the property. We've been able to maintain a lot of the historic charm and rustic design in our rooms, and we love the new additions of our pool and fitness areas. The new wing of contemporary rooms is becoming a favorite for our guests. We are glad you enjoyed your stay. Please visit us again soon!

"Helpful and kind staff"

4
rosioq, Clovi, United States 28/01/2018

We stayed two nights to visit the south rim and Page Arizona. Our room was large, clean, free Wi-Fi, coffee and tea. We got there early and we wanted to check-in, however all the rooms were booked and we couldn't check-in early. One of the staff was very kind and allowed us to use the internet, since we didn't have any service. The hotel had three restaurants, a souvenir store, bowling and a game room. Food was good and not as expensive as the other restaurants and not as packed. I would definitely stay again here and next time call the hotel directly they may give you a better discount. 928.638.2681 ext 4410 and talk to Register Perkins . Hope you enjoy your stay as much as we did!

Barbara C, other at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. Regis Perkins, our Front Office Manager, will always be happy to help! We appreciate your recommendation, and we look forward to connecting with any future guest who reaches out to us as a result of your kind words!

"One of the best! The Grand Canyon"

5
R. W, scottsdale 28/01/2018

We have stayed at one of the best hotels of Best Western. We had it all including the biggest room a hotel could offer. We had a bowling alley down in the lower level of our hotel. Our food at breakfast was wonderful. The room held just less than 300 people. Even though the Grand Canyon was cold we had people from all over the world. The management and staff went out of their way to see that we were happy at all times. We felt special. We could see that all the people felt that way. We have a friend working for the parks we invited to a dinner one evening at my hotel's better restaurant. She was treated well and my entire table was given 10% off for being National Park workers. The food was very good. The wine was good. Everyone at the table was happy. The temperature was 11 degrees outside. None got cold or even thought about the weather. The waiter was great, as was the bartender, the room was cleaned always, the manager at the front desk saw to everything. When we called for help with the luggage, the man was there in two minutes.

Barbara C, other at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us. We appreciate you letting us know how much you enjoyed your stay! We strive to provide a superior guest experience, and it sounds like yours was perfect! We hope to see you again!

"A Gem in the Mountains"

5
Chic M, Quezon City, Philippines 28/01/2018

Given its location, this was an excellent hotel! ... Comfortable beds! Very friendly and courteous staff! We had a room with 2 queen beds and found it to be very comfortable. Our sleep quality was excellent! We didn't get to try it but we saw some people coming out of an indoor pool. It had a mini-resort vibe and we saw that there was even a bowling alley (which we unfortunately were not able to try.) There's a café on the ground floor serving hot meals! ... We liked the place! Too bad we only stayed overnight as we just took a quick visit to the Grand Canyon National Park and had to checkout the next day!

Barbara C, other at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing such a positive review! With all our hotel and area have to offer, you were able to make the most out of your vacation! We look forward to seeing you again!

"Best of all the Grand Canyon"

4
User 21/01/2018

I stopped short of 5 stars only because in other parts of the country there are finer hotels. For the area, this is the best hotel. Great location, large rooms and very comfortable. The staff was very friendly and very helpful planning trips.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. It sounds like it was a great visit, and we are glad we could help! Come back and see us again soon!

"Comfy Bed"

4
5ruffz, Bakersfield, California 21/01/2018

Spent one night here on way to Williams, Az. VERY comfy bed, nice room. Amenities were great. Breakfast was good as well with made to order omelets and waffles. Soda was also included which was a big plus for me ;) Hotel was spacious all around. Would stay here again and will refer.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked about the hotel! Please come back and see us again soon!

"close to GCNP and reasonable priced"

4
Irishka60645, Glenview 21/01/2018

There were 3 of us in a standard room with 2 queen beds. The room was spacious enough taking in consideration that we spent all day in GCNP and came to the hotel just have a snack, to take a shower and sleep at night. The room has everything that it needs for such a stay. The beds were too soft for us and the pillows are a little bit bumpy, but it was fine just for three nights. We asked for a quiet room and were located in 2203 on the second floor. The staff was extremely helpful and polite. We had a couple of minor issues that were resolved immediately and reported back to us. In general, if you're going to visit GCNP - this is a convenient place to stay. A good 3 star hotel to stay if you are not extremely demanding.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. It sounds like you were pleased with your stay overall, and we appreciate you letting us know what you liked and how we can improve. Please come back and see us again soon!

"Good but not excellent"

4
Brent M, Wetaskiwin, Alberta, Canada 21/01/2018

We spent 3 nights here in January 2018. The hotel is nice and well laid out. I was surprised to notice that most of the fireplaces used real wood, not fake gas flames. It was a nice rustic touch. Our check in experience was good although I'm glad that I wasn't the person that called the front desk that was put on hold and was still on hold when we left 5 minutes later. The breakfast buffet is great, a wide selection of food. Too bad it couldn't stay open a bit longer as it closes at 9:30am. Oh well, that made us get up and get started on our day. They have an outdoor and indoor hot tub and pool. We were told that both pools were heated but when we hopped into the outdoor pool on a dare I would swear that it is only heated enough to keep it from freezing solid. Holy crap was it cold. If you're going in January avoid the outdoor pool, use the inside pool or the hot tub. It's also nice that they have a bowling alley and arcade in the building but it would be nice if it stayed open a bit later than 10:00 pm. But if you want to get up in time for breakfast then I guess you need to get to bed early too. My biggest complaint is about the cleaning staff. We left empty cans and a newspaper on the floor by the door so they would take them from the room but they did not. They were left for two days so I found a cleaning cart and threw them out myself. Would I stay here again? You bet.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. Isn't it the best to see a wood-burning fireplace? Such a great touch, and we appreciate you noticing it. Also, we appreciate your concern for the caller on hold. Fortunately, we have six phones in and behind the Front Desk and other team members are able to connect with our guests from those remote extensions when the hold light is blinking. It sounds like the outdoor and indoor hot tubs and pools could use an inspection of the temperature, and we can address that right away. Your comments about the hours of operation for the Fun Center have been shared with our Leadership Team for consideration. It is disappointing to hear we overlooked something so easy to control. Trash should be thrown away, and I am so sorry we failed to meet that basic expectation for you. We appreciate your recommendation. We care about our guests and will do what it takes to make sure vacations are enjoyed when our guests stay with us!

"Lodgings close to Grand Canyon"

4
Peter B, Stockholm, Sweden 21/01/2018

Stayed for a night in January 2018. Very nice hotel. Close to Grand Canyon South Rim. Clean spacious room. Helpful staff. Good training facility that was open 24 hours. Didn't stay for breakfast, but seemed good. Would likely stay there again.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. What a great way to kick off the New Year with a visit to the Grand Canyon! Thank you for letting us be part of something special. We hope to see you again soon!

"Great room, convenient to GC"

4
goodtroop, Cleveland, Tennessee 18/01/2018

The room was above average. I did not enjoy the loud hallway (make of stone bricks, of all things. Great for echoing sound.) Went to the hotel pub and sat for a quite while before being acknowledged by wait staff. Ended up leaving and going to local restaurant. The other staff (front desk and housekeeping) were superior.

"Not bad and location pretty good"

3
Jen K, Miami, Florida 17/01/2018

Not one of my favorites. Didn't help that we couldn't get into our room without nearly knocking the door down. Apparently the security latch was broken. We had to call maintenance to fix it. They simply removed it. The lobby gives you a sense of updated decor...the hallways and rooms, not so much. Very dated decor; typical hotel "smell", and teeny-tiny bathroom. Could barely move around. Water pressure was also very low.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. I was so taken aback when I read about your experience, and I can only imagine how shocked you must have been! I am so sorry about what happened. Your comments will be reviewed by the entire team so we can discuss how to make improvements in this area with regard to the door. I'm sure the room not being spacious and water pressure being low didn't make matters much better for you. Please accept our apologies for how your visit was handled. We are here if further discussion is needed at [email protected]

"Great hotel for staging multiple days into the Grand Canyon"

5
Brandon K, Flagstaff, Arizona 16/01/2018

I have stayed here for work meetings at the Canyon. The hotel is about 5 minutes away from the South Rim main gate to the canyon and has multiple different restaurants, from fast, casual food in the pub to sit down dining in the Coronado Room. There are multiple buffet locations as well. The hotel is being refurbished and refreshed, so some halls of rooms are not available. The main building is open with space inside between twisting spiral staircases between levels. In the basement is a bowling alley and kids arcade along with a nice waterfall that spans multiple levels. I prefer the rooms in the main building, but there are some outbuildings with rooms too. The rooms are nice if a bit basic overall, but you are not here to hang out in your room - you are here to sleep, clean up, eat and get back to the Canyon. You pay a bit more for the hotel compared to what it would cost in a large city as there are only so many hotels in Tusayan.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback! We appreciate your comments about what you liked and enjoyed. We hope you had a great time visiting the canyon, and we are happy to hear you made the most out of your trip. Come back and see us again soon!

"The Only Place to Stay at the Grand Canyon"

5
Robert G, Fallbrook, California 14/01/2018

I could not believe the hospitality here. The ENTIRE staff was beyond friendly. You think the everyone is fed happy pills. Over the top helpful, and definitely want to take care of their guests. I can tell that these people want to be there because the love what they do, and not just because it's a job. I WILL be back here, but next time I will stay longer because I like how spoiled I felt. So many things to do here without even leaving the facility. Bowling, arcade, cocktail lounge, and restaurant, and more. It's a getaway for sure even if you don't see the Grand Canyon.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you so much for staying with us! Your experience sounds so wonderful, as if the Grand Canyon was a bonus and we were the main attraction. You are so kind in your review, and we really appreciate it! We hope you will be able to come back and see us!

"Very Good Hotel close to park"

5
Idoluv2travel, Illinois 13/01/2018

Hotel is located just south of the Grand Canyon. We stayed in main building. Rooms were very nice and beds comfortable. The shampoo and soaps were lovely. Breakfast buffet was very good and service was excellent. Waiters and cashier were very friendly and attentive to needs. They give military discount with ID. We had very pleasant 2 night stay.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you so much for sharing your feedback with us. We appreciate you took the time to let us know about the things you liked about our hotel. Mostly, we are so happy to have been part of your travels. A visit to The Grand Canyon is one of great wonder and reflection, and it sounds like you were able to focus on your adventure while enjoying your accommodations. We would love for you to return, and we wish you safe passage as you travel on...

"Excellent Hotel Close to the Park"

5
miccoy, Los Angeles 11/01/2018

We enjoyed staying in the town of Tusayan while visiting the Grand Canyon. It is a short but nice drive to the park. The hotel was very nice. The rooms were large and clean with Kuerig coffee makers. It felt like a much more luxurious hotel than I was expecting for the price. We didn't use the pool but it looked nice and they do have a bowling alley in the main building. My only complaint would be the lack of free breakfast as I have come to expect from Best Westerns. But, we would definitely stay here again if we return.

"Near the Grand Canyon"

4
pigseyepeg, Central Arizona, Arizona 11/01/2018

Nice enough hotel with pleasant staff. Terrible and Way over priced restaurant. Comfortable bed, quiet setting. It was under construction while we were there. For some reason it is always under construction while we are there.

"Perfect, but..."

5
kathyparnell, Kernersville, North Carolina 10/01/2018

My honey booked a suite & we stayed 2 nights. This hotel room was HUGE! It had a separate sitting room with tv, couch & 2 chairs, & a kitchenette. The bathroom was fantastic, with an enclosed toilet, jacuzzi tub & separate shower. The pool area was marvelous. The only snag: we originally only booked 1 night. My husband spoke to the front desk & booked another night. We arrived back from a day at the Grand Canyon only to find our room keys did not work. Needless to say, about 1 hour later, it was "straightened out". Communication is lacking because English is not the first language of most of the employees, or so it seemed. I asked for water while we waited & I was not understood.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for letting us be part of your getaway. Our suites are magnificent! It sounds like you were very comfortable with the exception of the key snafu. It shouldn't have taken so long for that to get straightened out, and I apologize for the inconvenience. Travel gives us a chance to step outside and see the world. When I first started working at the Grand Canyon, I encountered so many people who spoke other languages, and in a way I felt like I was in another country. People I worked with and people who visited us were from around the globe. Communication can lack as a result of our differences, but the culture of care and good service should be universal. We can use your feedback to help create a universal language of great service! Relaxing with a glass of water while you wait should be something we offer to you, not something you have to ask for. Thank you again for your review of our hotel and offering us a chance to make a difference in the way our guests experience great service.

"Grand Canyon Hotel"

4
sergiodA541IU, Pasadena, United States 10/01/2018

Great location and hotel to stay at while visiting the south rim of the Grand Canyon. Enjoyed the covered pool and jacuzzi and had a nice meal at the restaurant. Overall nice experience in a clean confortable room with adequate confort, cleanliness and amenities for a fair price.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us. It sounds like you had a very enjoyable stay. We appreciate you, and we hope to see you again soon.

"Close to the park entrance."

3
Jen R, Saint Louis, Missouri 08/01/2018

Hotel was clean and quiet but a bit outdated. we stayed in room on back wing which looked a little run down, old carpet etc. I was a little worried but the room was clean and bed was comfortable. Good coffee in the room and a fridge. We were not there too much as we wanted to spend most of our time at the canyon.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. Some of our rooms have a contemporary and modern feeling while others have maintained their rustic charm. We appreciate you letting us know what you like and how we can improve. We hope you will come back and see us again!

"Pleasantly surprised"

5
User 04/01/2018

I booked a few rooms after my group decided to take a road trip to the Grand Canyon from Vegas. There were not many rooms left in the hotel so I booked quickly. I wasn't expecting much only a clean place to stay. Boy was I surprised. Check in was incredibly efficient the rooms were clean and well decorated. The staff was incredibly helpful and courteous with all aspects of our stay. On top of everything the location was perfect to access the park. While I normally like higher end hotels I was extremely happy that I did not pay 2 to 3 times more to stay at a hotel that undoubtedly would've had less. We will definitely stay here again

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for your review of our hotel. It sounds like we exceeded your expectations. Your review captures the spirit of our team and the vision of our brand. Thank you again for letting us know you enjoyed your stay. We hope to see you again!

"Nice say"

4
cdmomx4, Barrington, Illinois 03/01/2018

Perfect location for the Grand Canyon. Dinner in the dining room was quite nice. We didn't really spend much time other than dinner and sleeping but enjoyed what we did. Very large facility. I would stay there again.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for taking the time to tell us about your experience. We appreciate your feedback, and we hope you will return for a visit soon so we can earn one more star! Safe travels!

"Very nice stay"

5
Veronique c, Borsbeek, Belgium 02/01/2018

Great hotel, stayed 1 night because we arrived late ( 2 other nights we camped ) nice room, good wifi, great breakfast ( to pay seperatly ) close by the park and its a premium so even better service!!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for your five-start review. You have captured the essence of who we are and what we strive to maintain! You feedback is so special to us, and we hope you will visit us again!

"An excellent hotel....just a few areas to improve"

4
Katrianav, California 02/01/2018

We were very pleasantly surprised with the size of the room, the comfort of the beds and the amenities. The room was very well thought out and nicely appointed. The few things that we noticed that could be improved upon were: - The cleaning staff didn't replenish the shampoo/conditioner during the two nights we spent there in spite of us obviously using up the previous ones. - Our wet wash cloths and used hand towels were not removed and/or replenished. We understand the "throw it on the ground" idea, but a wadded wet wash cloth in the bathtub should be replaced. - We found an empty toilet paper roll behind the toilet that had been there from a previous guest. None of the above diminished our enjoyment of our room. The main hotel restaurant, The Coronado Room however, definitely left us unimpressed. I will leave a separate review on this, but this restaurant is very overpriced for the service and food quality provided. The Pub was great for happy hour and the bartenders were very friendly.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and for taking the time to share your feedback. You've offered such great recommendations, and we are so grateful for your four-star review. We apologize for any inconveniences, and we promise to make improvements moving forward. Thank you again for your visit, your trust, and your partnership.

"Great stay"

5
N190, California 01/01/2018

Stayed here one night. Reception staff was very friendly, big spacious room and bathroom, comfy bed. Wifi was spotty in the beginning but was ok later on. Will stay here again next time we visit the Grand Canyon.

"Great stay"

4
ss_hou_2017, Houston, Texas 28/12/2017

Surpassed our expectations. Had stayed here a few years back and the hotel has expanded; we got to stay in one of the newer rooms. A bit unhappy that breakfast is not included in the amount that we paid for the room.

"Great location, staff and amenities"

5
User 28/12/2017

This hotel is located just 7 miles south of the canyon. It is a nicely laid out property with plenty of amenities and options for food. The rooms are nice and the staff provides excellent service. My only comment for improvement would be for a more comfortable bed. It was a little too soft for my comfort however, that may be better for others.

"Great place to stay if visiting the Grand Canyon"

5
G745LZannet, Hailey, United States 28/12/2017

Large, clean and well appointed rooms. Pool/hot tub was great (both indoor & outdoor). Several restaurants and gift shop in the hotel. Breakfast buffet had lots of choices! My family and I would definitely stay here again!

"Surpassed our expectations!"

5
User 27/12/2017

This property is beautiful! We were very impressed from the moment we walked in; the lobby is beautiful. We had a king room and it was incredibly large and spacious. The room itself was warm with excellent amenities - there was a huge bath we used, as well as the spa near the pool. The bed was extremely comfortable and the room itself beautiful. Would highly recommend!

"Great stay"

4
Hunter H, Olney, Illinois 25/12/2017

We were in the new construction 7000 building. The rooms are spacious and clean with two sinks. One is located on a wet bar area. The shower door is just a partial frosted glass wall so whatever “side” is not facing the water gets pretty cold. The bed sides had some hard baseboards which appeared to be slightly damaged on both beds. Definitely would recommend

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for sharing your feedback with us. I can understand how it could be uncomfortable in the shower considering your observation. We apologize for the inconvenience and have made note of your experience. Overall, it sounds like you had a great trip, and we hope to see you again on a return visit to the south rim.

"What a pleasant surprise!"

5
DOSAMANTE, Columbus, Ohio 21/12/2017

We had very low expectations when we made the booking since the hotels by GC are not so new & luxurious but it was such a pleasant surprise. While at checkin I asked if they could give us one of their newer rooms and the manager was so clever she asked me to join the best western membership so she can honor us one of their new rooms as thank you for no up charge! We said absolutely and that was a game changer! Our room was huge with amazing spacious bathroom and renovated amenities. Loved having 2 sinks & fridge + balcony!! Best western was not on my list but after this stay I will definitely consider as they had great service & room! Hope to be back!

"Clean and Close to the Park Entrance"

3
JMatthews39, Tampa, Florida 21/12/2017

The hotel is clean and close to the Grand Canyon Park Entrance! I would stay again but choose a bigger room! The hotel has a couple of restaurants on site however it does not offer a free complimentary breakfast. A McDonalds is close but prices for anything in this area is pretty expensive!

"Ok stay"

3
User 21/12/2017

Everything is expensive in this area, double-triple priced McDonald's, $3.5 per gallon gas station, and hotels are expensive also. The stay was ok I didn't have much to complaint and nothing worth to be praised. The wifi speed at hotel was super slow, only Verizon works in this town, so att customers like us were painful during our stay . The breakfast was expensive but relatively good, we liked the omelette station, so we thought the price was fair (around $33 for 2) in this tourist attractive area.

"Best place to stay at the Grand Canyon!"

5
User 17/12/2017

A lovely hotel, with TONS of amenities, and just a short drive to Grand Canyon National Park. They serve a decent breakfast, and have clean, comfortable rooms. They even have an on-site bowling alley...and they are dog-friendly too!!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for sharing your feedback with us! You've recognized some really great features of our hotel that are so important. Having fun in our bowling center is a great way to spend time indoors! We also have an indoor fitness center, an indoor pool, and a Gift Shop for our guests to enjoy. We are one of the only hotels in town that is dog-friendly, and we know that can be helpful when choosing where to stay. We appreciate you allowing us to be part of your vacation. Thank you again for a great review!

"Great Stay! Close to Grand Canyon south rim entrance"

5
acianflocco, New York City, New York 17/12/2017

This hotel was adorable,pretty,clean,safe and just all around amazing! It is located in the little town of Tusayna which is about a 10 min ride to the entrance of the Grand Canyon. It is the cutest little town ( think bedford falls in "it's a wonderful life") Word to the wise: most of the restaurants close down around 8 pm but there is a restaurant in the hotel ( a little expensive) but still good. We also ate at the breakfast buffet ($13) which was delicious and filling. We had a nice room with a HUGE bathroom and two queen beds. Would recommend to anybody I know. Short drive to the Grand Canyon south rim entrance and everyone is very helpful.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you so much for your review! What a charming description. You've really captured the essence of who we are and what we strive to achieve. We appreciate your feedback and your recommendation!

"Large Hotel - Nice rooms"

4
tiffanybrasch, Omaha, Nebraska 14/12/2017

We stayed for a few days while traveling to the Grand Canyon. Pros: Nice rooms Hotel has indoor and outdoor pools Indoor pool is open 24 hours Great and close access to the Grand Canyon Cons: Main lobby can be crowded and busy Bathrooms smelled a little moldy Parking is absolutely terrible Charge for roll away bed Overall, a good place to stay! Price is decent and rooms are nice. You don't spend much time there anyway!

"Great - felt like a resort hotel"

5
Westgoat, Westminster, Colorado 13/12/2017

We stayed 3 nights in the main building, in a bigger room with a king bed, and loved it. The room was big, clean, nicely furnished, and had a great shower. We could have stayed in the national park, but we chose this instead and I'm glad we did - we got more bang for our buck. And the drive into the park from this hotel, at this time of year, was a non-issue. I liked the big lobby - it made me think I was at a resort hotel, not a Best Western. We had dinner once in the restaurant and the food was good (salmon cooked perfectly). The breakfast was great - $13 and worth it.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for taking the time to share with us your experience. The Main Building boasts of rustic charm, and the rooms are spacious and well-appointed. Its proximity to our on-site restaurants and Fun Center make it a popular space. We are glad you enjoyed it. Staying with us allows you the unique experience of lodging within the boundary of the Kaibab National Forest, just outside of the south entrance of the South Rim of the National Park. Our location is so convenient, even during the season as the complementary in-season National Park Service Shuttle has a way of bypassing some of the traffic. Inquire with us directly for a shuttle schedule if you visit during another time of year. It sounds like you had a wonderful stay with us. We hope to see you again. Travel safely!

"Best place to stay in Grand Canyon"

5
Daniele P, Frankfurt, Germany 12/12/2017

This motel-like hotel near Grand Canyon is simply the best place to stay around grand canyon south. You've got almost everything you need: decently spacious and clean rooms, fridge and microwave, heated outdoor and indoor jacuzzi and swimming pools, pool table, pizzeria, two restaurants...and it's 5 mins away from grand canyon. Only hick-up is breakfast (10-15€) but for the rest the hotel is simply perfect. Prices are in the mid range. Definitely recommend!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for taking the time to tell us about your experience. You are so gracious to share we are the best place to stay at The South Rim! Our amenities and location were perfect for you, and we are thrilled to hear you enjoyed your special visit to The Grand Canyon! We appreciate your feedback about breakfast as it helps other guests plan ahead. Some of our rates include breakfast, and most of our guests enjoy the flexibility given the early sunrises and pre-dawn hikes in the canyon. Thank you again for such warm words about The Best Western Premier Grand Canyon Squire Inn! We hope you enjoy your next adventure!

"Good stay"

4
Jim H, Oxford, United Kingdom 11/12/2017

Last stayed at this Hotel some 15 Yrs ago. Fortunately is hasn't really changed even though it has expanded. The staff are very friendly, and the Pub/Games room was good fun. Breakfast was very good, and location to Grand Canyon Park makes it an ideal stopover.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for taking the time to share your feedback with us. Welcome back to The Grand Canyon and to The Best Western Premier Grand Canyon Squire Inn! You noticed we have expanded our property to include the latest additions of our indoor/outdoor pool, our new fitness facility, and our new wing of rooms. It sounds like you had a great stay, and we appreciate you letting us know. We hope your travels bring you back again and again to this beautiful place.

"Very Well Taken Care of!"

5
Robert H, Maricopa, United States 11/12/2017

From arrival to departure we were very well taken care of! Great room and the stay was very comfortable and pleasant. We were impressed with the amenities at the hotel and wish we had more time to enjoy them! the breakfast was delicious and had a good variety of options. The best of all was the staff and their willingness to help and make our stay very enjoyable!!!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for sharing your feedback with us. We are happy to hear your experience was enjoyable. Our team is inspired when we hear feedback like yours. We are glad you started your day with a great meal and were geared up for adventure! There's never enough time to see and do everything, and we hope you will come back to see us upon your return to The Grand Canyon's South Rim. Enjoy your future travels!

"Great location for the Canyon"

3
salsatravellers5864, Poulton Le Fylde, United Kingdom 07/12/2017

We only stayed for one night, room (in the rear block) was clean but dated; problems with the flushing mechanism on the toilet and many lights not working in the room. Meal in the restaurant was good and the breakfast buffet is varied and plentiful.

"Good stay"

5
Dr Frederick L, Binghamton 03/12/2017

Good hotel. Nice room. Convenient to the Grand Canyon. Quiet! Nice staff. We were offered breakfast buffet but it was too expensive and extensive. Clean room, big bathroom with tub. Staff was pleasant and efficient

"Night before hiking the Grand Canyon"

5
debp321, Gold Canyon, Arizona 03/12/2017

Exceptional staff and accommodations. Comfortable beds. Clean nicely decorated rooms. Very nice lobby. Staff was very friendly and you could tell they wanted to make our stat enjoyable. Good buffet breakfast with lots of great options. We will definitely stay here again!

"Nice place close to the Canyon"

4
Bsgoodthing, Dickson, Tennessee 02/12/2017

A little old but well maintained. Less than 5 minutes to the park entrance. The restaurants are a bit pricey, but so was every other restaurant in this town, so pay the money and enjoy the onsite meals.

"Loved the place! "

4
User 01/12/2017

Stayed for two nights with my husband. Reception was very nice and welcoming. Everyone in the staff was super friendly and helpful. The room was clean and the bed was really comfy. Location is awesome, so close to the Canyon. Would definitely stay again!

"Close to Grand Canyon!"

5
Michele B, Snellville, Georgia 30/11/2017

This hotel is a great value for the price, and is extremely close to the Grand Canyon! I'd recommend booking at least 3 months in advance of your stay, so you get a room. Great service, nice stay. Would stay again!

"Grand Canyon Trip"

4
User 29/11/2017

The hotel was very nice, clean, but it's one of the only BW that doesn't offer a complimentary breakfast. The maid staff was wonderful, but the front desk was out of tooth paste. Check in and out was easy.

"Great Service"

5
banuw2017, Monument, United States 29/11/2017

Great service and great value! We really enjoyed staying in this hotel with very convenient location to Grand Canyon and we would recommend it to others. Rooms were well kept and clean, staff was friendly.

Lori D, Sales at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for writing and posting your review of our property here at the Grand Canyon. We are glad to hear that you enjoyed your stay with us.

"Great service"

4
User 29/11/2017

We went to the restaurant at this hotel and after staying a full week, and discovered the food was pretty decent compared to most places in the area. Sara, our server, made us feel welcome and at home with her friendly service. She took very good care of our needs in the dining room and was helpful in answering many of our questions about the area.

Lori D, Sales at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for writing and posting your review of our property here at the Grand Canyon. We are sorry that we did not exceed your expectations in all areas. We wish you safe travels.

"First time to canyon "

4
User 28/11/2017

Hotel was quiet, warm and welcoming. Fast checkin thank goodness as we were wore out from travels. Just outside the park made it easy to get going in am. We got in late and left early but long enough to know the atmosphere of the hotel was updated and clean.

Lori D, Sales at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for writing and posting your review of our property here at the Grand Canyon. We are sorry that we did not exceed your expectations in all areas. We wish you safe travels.

"Great place to stay for the Grand Canyon"

4
Graham H, Melbourne, Victoria, Australia 23/11/2017

Now let's not get carried away, this place is not the Ritz, but they did a very good job al round, and we would recommend a couple of nights to accompany your trip to the Grand Canyon. The time from the hotel to the Grand Canyon by car is about 15 mins, tops. They have well equipped clean rooms and in the Coronado Room, they have a passable dinner, with modestly priced wines. It is old fashioned, without glitz, glamour or style, but they do a great job. It's probably the best in Tusayan? We were recommended in the first place and we are passing on the recommendation. The buffet breakfast is cheap, but more of a military canteen style. We used it one morning and McDonald's the next - enough said! Enjoy the Canyon, it's amazing!

"Needs cleaner bathrooms"

3
rosed988, temecula, United States 22/11/2017

After I called for a late check in due to a longer than expected drive there I was given the run around and finally told yes they do late check in's by an employee who sounded like he didn't know any of the policies for this company. My bill at check out reflected a $98 no show fee for this night I check in late. When I brought it up to the staff member at check out he said there was nothing they could do about it. The room it's self was nice except I am pretty sure the bathroom was cleaned like on one of those hided camera youtube videos because there was still a bar of soap in the shower and hair on the wall.

"good clean rooms, close to grand canyon"

5
User 21/11/2017

Extremely professional and helpful staff. Very clean and comfortable room. Close proximity to the Grand canyon entrance. Buffet at breakfast and dinner were really good and well priced. Wifi connectivity in the room was excellent.

"Excellent service & a great stay!"

5
Inna159, Denver, Colorado 21/11/2017

We stayed at Best Western Premier Grand Canyon hotel for one night during our trip to Grand Canyon and thoroughly enjoyed it. The customer service was outstanding! Not to mention a great location, in-door pool and hot tub, and a very nice breakfast buffer (quality and presentation). When I travel, I usually stay at Best Western hotels, and BW Grand Canyon is definitely one of the best! Would recommend this hotel to anyone visiting the area!

"Great hotel at the Grand Canyon"

5
2eat4health, Grand Canyon National Park, Arizona 21/11/2017

This hotel has everything that a traveler needs to have! Large rooms, beautifully decorated with all amenities that you need. A great pub for pizza and drinks after long day at the Canyon or a fine dining restaurant if you so choose. Even a bowling alley! And a beautiful gift shop I love staying here every time I go to the Canyon. Once you arrive there is no reason to leave your hotel to search for a restaurant.

"Grand Time at the Grand Canyon"

5
Walt AndNancy F, Marietta, Georgia 16/11/2017

BW Premier was beyond our expectations. We should have stayed longer. The site was inviting and decked out in Holiday Spirit. The staff was very helpful, and answered all of our questions. BW Premier Grand Canyon Squire Inn was convenient to the Grand Canyon and exceeded all of our needs.

"Ok Hotel, poor mgmt and restaurant"

1
Judy G, East Meadow 15/11/2017

Hotel is lovely. Front desk recommends their restaurant as the best in town. They are the worst. There appears to be an issue between the bartender and the waitstaff. The waitstaff appears to be trying hard but we saw no effort by the bartender. The result is with no drinks being served to all the restaurant patrons. We're on vacation and don't wish to get involved. However, the manager also doesn't wish to get involved. It took him at least 20 minutes to arrive. By that point, we were enjoying a lovely meal down the street at the Mexican restaurant. When we arrived back at the hotel, the manager simply stated that our feedback was interesting. Interesting really? This is not how we wish to spent our vacation.

"Just outside Grand Canyon South Rim"

4
whitedj2017, Austin, TX, United States 15/11/2017

Very Good and convenient lodging just outside Grand Canyon South Rim entrance gate. Best Western Premier Grand Canyon Squire Inn provided a good base to visit one of our Nation's natural treasures. The weather and views were wonderful!

"Great Stay Here In Tusayen"

4
TheWiseOwl-AZ, Maricopa, Arizona 14/11/2017

Could have had 4 1/2-5 stars except for the below stated issues. First off, we stayed here based on TA reviews. We booked an oversized king w/sofa. This room does not always appear on their website. The room was clean and well appointed, EXCEPT for something that is so vital to all of us. There are no convenient USB chargers. I believe there may be one on the side of the table that doubles as a desk, but for us we need one bedside. We use our iPads in bed up until it's time for sleep, then put them on the nightstand to charge overnight. Lazy? Yes. Convenience? Yes, we want it. Our bedside clock did not work and it was replaced the following day. In my way of thinking, this should have been brought to maintenances attention. By housekeeping. The room has a fridge, which did not run very cold, microwave, Keurig coffee maker, although ours did not function properly. It was putting a lot of grounds into our coffee. Nice compliment of toiletries, the towels are older towels, separate sink and vanity outside of the bath/shower room. Combination tub/shower (deepest tub I've ever seen), the tub faucet is a bit quirky to operate. elongated toilet a definite plus. Assuming that toilet paper is biodegradable, I often wonder why the thin toilet paper is so popular when you need to use 3-4 times as much as the same thicker, quality paper. Plenty of free parking and lots of convenient handicapped parking for those needing it. Although, the hotel rates were very reasonable, here in November, nothing else in the area is. Food is very expensive and 87 octane gas is $3.49 per gallon. We're informed that the off season population is about 375, that explains the price gouging. Get em while you can. Bring your USB chargers and cables with you as you can't find any here or, if you do, you'll pay dearly. The front desk staff were polite, but our guy was not familiar with Service Dog regulations. He thought that he might have to charge us extra or move our room. He ended up needing to speak with his manager then informed me all was well. There is a concierge available, also. I really wanted to give this review 4 stars due to the nice rom, but due to the issues, I cannot. Finally, our room keys wouldn't work as we were trying to enter the building from an exterior door. Frustration and a bit more as I walked around to the front of the building to wait in line at the front desk. Is it that difficult to enter a proper date on the electronic cards? The Coronado restaurant within the hotel is a solid four star establishment that I've reviewed separately.

"Everything and more"

5
jaredvirginia, Salem, New Jersey 14/11/2017

The hotel had everything, from outstanding staff to great amenities , very close to south rim entrance! It was one great experience after another, they truly take care of the staff and it shows! Pool, jacuzzi, gym. Definitely recommend!!

"Good hotel, close to Grand Canyon South Rim Entrance"

4
Jolanda_Lam, Hoogland, The Netherlands 01/11/2017

We stayed here for one night as we visited the Grand Canyon South Rim. Accommodation in the GC Village might be preferred, but is somewhat more expensive and often requires advance planning, which was not suitable for us. We stayed in this hotel and it is only a less than 10 minutes by car to the South entrance of GC. Tusayan offers a lot of restaurants, gas station, supermarket etc. Hotel was very comfortable, though we found it a bit more expensive than expected. Good service, very friendly reception service, in-hotel shop, accommodating lobby, free 24/7 coffee/tea service, in-hotel dining options, in- and outdoor swimming pool, free parking. Funny thing is that we got the "smallest room", which still contained 2 kingsize beds, a desk, microwave, fridge, bathroom, sitting area etc. Lovely view from the room towards forest. Hotel is very close to Grand Canyon Airport and organizing of tours (by air or land), can be organized in the lobby.

"Great place to stay and enjoy the spectacular Canyon!!"

5
allan j, OKOTOKS 01/11/2017

What a great place to stay. Just a short drive to the Grand Canyon Village. Employees and staff at this hotel are very accommodating and go out of their way to make sure you are comfortable and well looked after!!! Will return to this spot for sure!!!!

"Comfortable, good location"

5
Man-in-black-12, Orpington 31/10/2017

This comfortable hotel is just outside the Grand Canyon Nation Park, and the free shuttle bus stops just outside. You need to buy a park pass in advance to use the bus. The WiFi was good and the room spacious and comfortable. Tusayan shops and eateries are a very short walk from the hotel, which is also close to Grand Canyon Airport. The hotel has a coin-operated laundry for guests, a huge advantage for families like us on a road trip. We had a small water leak in the bathroom, which the friendly and efficient staff quickly fixed even though it was late at night.

"Great place to stay near the Canyon"

5
Lorie S, Wind Gap, United States 31/10/2017

Stayed at this hotel on our trip to the Grand Canyon. Booked 2 rooms. Dog friendly!!! Everything was clean and updated. It is a very large hotel with a huge fitness room and an indoor and outdoor pool. The breakfast buffet was the largest we've had at a hotel and included an omelet station. We tried the bowling alley down in the game room and had so much fun we did it again the next night. The lounge/bar was comfortable and served good food.

"Excellent service and very clean"

4
Mark R, Texas 30/10/2017

We stayed in a two-room suite with bar. The room was very large even for a suite. The bath room was enormous. The suite was very clean and it was well appointed. The thing that struck us the most was a sense that every employee appeared committed to a high level of customer service and satisfaction. It is not a luxury hotel but it is definitely business class. There were only two negatives we encountered. The high-speed WIFI internet was spotty and sporadic. The second negative was that the background music in the hallway seemed really loud in the room and they played the music maybe all night.

"Great stay! Staff were fantastic! "

4
janedoyle61, Portland, Oregon 26/10/2017

Our room was better than I expected! We got here late , but we were still able to get drinks and dinner. Tony at the bar made our night! Enjoyed talking with him and his recommendations on what to do. I would definitely recommend staying here!

"Delightful Place to Stay While Visiting Grand Canyon"

4
ctalan, Gardnerville, Nevada 26/10/2017

Warm, friendly staff. Good rooms with great bedding. Very close to park entrance. Did not eat at their restaurant but it appeared good. Ate dinner at the Tovar Lodge in the park which was great! About a 15 min drive from BW.

"Not what we expected"

2
Chelsea C, Massachusetts, United States 25/10/2017

We only stayed here one night while visiting the Grand Canyon. We did not feel like the room was very clean at all, also the room was very outdated and musty smelling. We decided to do the buffet at the hotel restaurant , it was awful. Basically hamburger helper and macaroni and cheese, Im happy we only stayed one night ! i would not stay here again !

Lori D, Sales at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for writing and posting your review of our property here at the Grand Canyon. We are sorry that we did not exceed your expectations in all areas. We wish you safe travels.

"Good option"

5
160cherylj, Chandler, United States 25/10/2017

If you can't get a reservation in the park this is a great option in Tusayan. Park entry is good for 7 days and you have to stop every time you enter, the lines can get long at the entry gate. We did not have to wait early in the day (before 9am) but in the afternoon had a line. Hotel has lots of amenities like an indoor pool but we did not use any of them.

"A good stopover"

4
D5002NEmichaelw, Las Vegas, Nevada 25/10/2017

Lovely hotel, perfect to requirements , staff good and have a lot of local knowledge. Buffet for breakfast and dinner sorry to say were truly awful , go out and use local places. Great local coffee and steakhouses .

Lori D, Sales at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for writing and posting your review of our property here at the Grand Canyon. We are sorry that we did not exceed your expectations in all areas. We wish you safe travels.

"3rd Time"

3
MrsMaldives, Berkshire 19/10/2017

We regularly bring house guests to the Grand Canyon and so far this has been our hotel of choice. Everything is clean and efficient, the staff are courteous and helpful. We didn't try breakfast this time due to a bad experience during our last stay and also the fact that our friends had an early morning helicopter ride booked. I feel the rooms could do with a bit of updating but all in all, there was nothing to complain about!

"Clean and Quiet"

4
EH369, Massachusetts 19/10/2017

Clean rooms and nice indoor and outdoor pool area's. Check in early if go to the Grand Canyon to view the sunset(Worth it) if you wait the hotel will fill up fast and you may not get a room. The hotels in Williams are mostly lower budget types.

"Grand Canyon"

4
User 18/10/2017

Stayed here for 2 nights, nice hotel and a good room with microwave and fridge. Had the buffet meal one night plenty of choice. Nice area with shops and restaurants and I Max cinema a few doors away. Very near the airport for helicopter flights over the Grand Canyon (didn't do this as it was too windy).Shuttle bus outside the door for the Grand Canyon, we did a 7 mile walk along the south rim, but plenty of bus stops along the way if you don't want to walk.

"The indoor pool is what sold me on making the reservation here"

4
420evelynb, Woodland HIlls, United States 17/10/2017

The indoor pool was good, the hot tub was better. Exterior looks swanky for a BW, but once inside the rooms areas, it's just a BW. If at all possible, eat elsewhere. The food here is so generic, you may as well eat in a school cafeteria. It's Grand Canyon, so paying a lot of money for location. Staff was friendly.

"Great Staff and Perfect Location"

5
442joshuaw, Menifee, United States 17/10/2017

The second we walked into the lobby, we knew we had picked the right place to lay our heads. Katlyn was very professional and courteous, ensuring we knew the amenities that the hotel had to offer. The room; linens, shower, fridge and even the sink were all clean and tidy. Further, we were just down the road (walking distance) from EVERYTHING short of the actual Canyon, which was a straight shot once out of the parking lot. Thanks

"Decent place to stay during your Grand Canyon Visit"

3
Karim M, Lima, Peru 12/10/2017

Tusayan is mainly a "passers by" town with standard hotels and places eat. Amongst the options to stay outside de national park this hotel seemed as a good choice. It offers large rooms and clean and convenient facilities with good service, but nothing more to expect. Must menton that the food at the restaurant deserves a try. Ours was quite good.

"Liked it a lot- just right "

4
superjdt, Lausanne, Vaud, Switzerland 10/10/2017

Burned by a tacky night in Las Vegas, what a nice place this hotel ended up being. I can understand the comments that this is a far cry from staying in a lodge but isn't that rather obvious? Service was really nice as were facilities. Good room for 1 couple and 1 adult.

"Perfect"

5
crehman, Silver Spring 10/10/2017

The hotel rooms were very spacious. The beds are very comfortable. There is bowling, a pool, hot tub, and a work out room. We had their breakfast buffet for $12. It was very nice. Great location to the Grand Canyon.

"Surprise - It's Excellent"

5
davidyH2512SZ, Tusayan, United States 10/10/2017

The hotel doesn't look promising from the outside but once inside you are transformed into a luxury hotel. Fine dining, buffet and complete with a sports bar. They have a bowling alley and arcade for the kids to enjoy themselves. Excellent service at check-in, everyone is smiling and very polite.

"Functional hotel if visiting Grand Canyon "

3
DC5Jen, New York, New York, United States 10/10/2017

If can't stay inside the Grand Canyon park, this hotel serves its purpose as a functional next best option. It is less than a 5 minute drive from the park entrance. The rooms are reasonably sized, and the property has indoors & outdoor pools, a hot tub, large game room and bowling alley. That said, the housekeeping service was below par when we stayed here (there was a dirty coffee container when we arrived in the room & they forget to refill varies toiletries during our stay.) The food and service at the main restaurant was also lacking; the dishes were oily and missing flavor. I would stay here again if visiting the Grand Canyon, but only if I couldn't get into one of the lodging sites inside the park and I definitely would not eat dinner at the hotel.

"Very pleasant stay for grand canyon"

4
TravelFrJ, Zurich, Switzerland 05/10/2017

I stayed at this hotel for two nights as a gateway to grand canyon park which is 15minutes away. The rooms are nicely,clean and quiet at night. The Hotel has even three restaurants for each budget and offers free parking for guests. Would stay here again.

"Nice home base "

5
davidesales, Campbellsville, Kentucky, United States 05/10/2017

This is a good location within miles of the park entrance. The shuttle from this location to the park stops at the end of Sept but it is only a short drive to the park. The concierge will help with maps or tour arrangements. The hotel has spacious rooms, large bathrooms and comfortable sitting areas. Three dining areas in house not counting the basement pub which has food items also give options for just about any meal. Proximity to local restaurants within walking or short driving distance yield more pricing and menu options. Nice, comfortable, good location.

"Very pleasant stay I would recomend"

5
995angel, Oswestry, United Kingdom 04/10/2017

I think this hotel offers something for everyone in the food department, the 1st night we ate in the Coronado Room Restaurant with a full waiter service and the food was of very good quality, we have fresh tuna seared with sesame seeds and asked for just pink and it was spot on and tasted fab, I had steak and my partner had buffalo both fab, the only slight down was the chocolate cake pudding was dry, but the rest of the meal was really superb, it is on the slight price side but the service is great. The next night we had walked the rim of the Grand Canyon, so was both tired and hungry and wanted something quick so chose the Buffet dinner at a set price we were not expecting too much, but was so pleasantly surprised, the selection and quality of food was very good, Our room was very large and very clean and we enjoyed a lovely stay thank you.

"Not quite as good as our previous stay"

4
Dick F, Crawley, United Kingdom 03/10/2017

Four years on and our second stay. The rooms were starting to look a little tired and the bed was a little soft. Problem with coffee machine was rectified very promptly, but the noise of AC was bad - had to pull the plug as the setting options were poor. The lift had a strange burnt out motor smell which was reported and supposedly investigated but the smell remained. Laundry facilities were good. The location is great for South Rim.

"Trip to the Grand Csnyon"

5
NJRM2013, Pittsburgh 03/10/2017

We had an enjoyable stay at the Grand Canyon Squire Inn. It is a terrific place for a family. There are many activities for children and adults. The staff is very pleasant and helpful. The town had an IMAX. You are close to the Grand Canyon.

"Good location outside Grand Canyon National Park"

4
PastelPaula, Massachusetts 28/09/2017

The BW Squire Inn was a large complex with several restaurants, gift shop, bars and even a bowling alley/arcade. Spacious 2 Q bed room with table, 2 chairs, desk chair and seated make up area complete with magnifying mirror (nice!). Large bathroom w/jetted tub. Approximately a 10 minute ride to parking lots right outside the canyon rim. Nothing prepares you for the sheer magnitude and depth of this natural wonder. $30 for a 1 - 7 day entrance pass. We stayed 4 nights. During our stay we dined at the dinner buffet, with lots of selections, and the pub for lighter fare. Extensive breakfast buffet $13 pp, and great made to order omelets. Comfortable, quiet room. Family friendly. Tour booking group in the lobby. We booked the plane ride over the east rim to Page (great view), and Antelope Canyon (spectacular photo opportunity) on the Navajo reservation and a 15+ mile still water rafting trip down the Colorado river around Horseshoe Bend (this is before the Colorado enters the GC, not in the GC. The return ride was via bus, which stopped at Cameron Trading post, a huge souvenir shop that included many Native American crafts. There were a fair amount of eateries walking distance or short drive from our hotel. Elk sightings/coyote in the park and around the hotel. We traveled May 23 - May 28. We felt this was the perfect amount of time to explore at our leisure. Great weather at the Canyon, mid 70s- low 80s. Temp drops quickly at night by about 30 degrees. Hotel had many amenities we did not use. We were disappointed the large fire pit was never lit during our stay, as it would have been nice to enjoy a beverage around the fire. This was the only con. Staff was friendly and accommodating, rooms made up quickly. Staying outside the park was fine given the short ride, and there are more dining options than inside the park. We had flown into Phoenix and driven to Sedona for a 3 night stay at the BW Arroyo (great!) before heading to GCNP. On our way to GCNP, we took a short side trip to meteor crater, which was well worth the detour. On our way back to Phoenix, we stopped in Williams for the iconic Route 66 experience. In hindsight, we should have driven down during our stay at GCNP as we were pressed for time. Williams has preserved the hey day heritage of Route 66, and it was a great slice of Americana. The Squire Inn was clean, comfortable, and accommodating. A very pleasant stay...and the Grand Canyon should definitely be on your bucket list. Truly awe inspiring.

"Pleasant stay"

4
User 27/09/2017

It‘s a huge hotel well located to visit the Grand Canyon. There are different types of rooms. The superior ones are big, well and modern furnished. The two king-size beds make it possible to spend some nights with four persons. The cheaper rooms are big as well but the furniture and carpets are worn. The one we saw smelt strangely. The hotel also have an indoor and an outdoor pool. Moreover there is a well equipped gym. During our stay the staff at the front desk was somewhat unfriendly and we had to discuss to get the room standard we have booked.

"Excellent place to stay."

5
Rufus H, Round Rock 27/09/2017

The hotel is beautifully decorated. The eating places in the hotel are first class. The staff are helpful, friendly, and professional. Staying here made the trip to the Grand Canyon extra special. I would definitely stay here again if in the area.

"Best Western in Tusayan"

5
User 27/09/2017

This is a new hotel with all the amenities. It is easy to pick up a free shuttle to the Grand Canyon. The room was fabulous and very comfortable after a day of walking the Canyon. We highly recommend it!

"Best western"

5
Cindy R, Burlington, Massachusetts 27/09/2017

Great place to stay. Friendly helpful staff. Placed close to many outside activities in the area. Close to the canyon and many restaurants in the area. Many hiking trails close by. Rooms are clean spacious and well taken care of. Thanks for a great stay

"Close to the canyon"

3
Archibald O, Aberdeen, United Kingdom 21/09/2017

Nothing spectacular for the price paid. It does have the benefit of being close to the entrance to the Grand Canyon park. The room was clean and large. Staff were helpful. Another hotel where you have a number of small lights in the room and all have to be on before to get the room lit.

"Amazing Stay"

5
Slick831, Atlanta, Georgia 21/09/2017

This hotel is impressive. My husband and I stayed here for two nights while on our road trip to all the National Parks. I can't possibly say enough about our stay. Our room (in the main building) was amazing (I didn't see any pictures of it on this site).... it was huge with kitchen, huge bathroom (separate shower and jetted sunken bathtub), separate vanity/sink for the women, separate toilet room, living room, desk area, and fabulous king bed. They have an on sight laundry facility with four washers and four dryers with a t.v. (if you care to sit and wait on your laundry), and kept very clean. We ate both nights while we were there at the main restaurant. Yes, there are other places to go eat (in town), but our first meal was so good that we decided to eat there again....and they didn't disappoint. The breakfast buffet was not your typical hotel breakfast....they had everything..including a chef making omelets of your choosing. The decor throughout the hotel is beautiful. The staff from the manager(s) to housekeeping to the waiters/waitresses, hostess staff, and anyone in-between were all extremely nice. We were spoiled and the rest of the places we stayed on our trip didn't come close...not even a little. Job well done BW Grand Canyon Squire Inn. We wish we could have stayed longer. AND....no, I have no affiliation with this hotel or any other BW.

"Very Impressed. Dont Judge a book by its cover"

4
John C, London, United Kingdom 21/09/2017

Was initially unsure staying at this hotel having previously been to the amazing El Tovar inside the Grand Canyon however from the moment i parked the car my mind was completely changed. The Lobby was spacious but homely and the staff extremely welcoming. I was grateful for the upgrade on arrival and found the rooms to be very spacious. There are many restaurants nearby but there is a few restaurants on site also and the hotel is just outside the park 10-15 minutes drive from the Visitors Centre and some of the best views i have ever seen!! Highly recommend and great value for money staying just outside the park

"grand canyon luxury"

5
lauraannd2017, San Juan Capistrano, California 21/09/2017

Wonderful overall experience. Helpful friendly staff, super comfy bed, clean, clean clean! Close and convenient to the canyon. Lots of restaurants nearby, concierge was helpful in my planning a sunrise trip tho the canyon.

"Treated like Royalty"

5
Yankee33, Dunkirk, New York 21/09/2017

This was one of the best hotels we have EVER stayed at. I am a member of the Best Western Rewards Program and they upgraded me to one of their fabulous suites.They also gave us vouchers for me and my wife for their buffet breakfast for the duration of our stay. This room had everything,including a whirlpool tub plus a large bedroom and living room, plus a kitchen area with fridge and microwave. We used their guest laundry, which features 4 washers and 4 dryers.The facility has a few restaurants and a game room that includes 5 bowling alleys.Their sports pub is a nice spot for a light meal.

"Detached Motel - Outside Entrance - Overpriced, Small, Old Room"

2
stefstuff19, Detroit, Michigan 14/09/2017

We booked not realizing that the "hotel" bought up all the small motels that were close and painted them the same color as the main property. We are in a dumpy building - dark, cannot read the building numbers or room numbers. Entrance to room is direct from the outside like the old "Knight's Inn". There is insufficient parking. We had to park illegally. It is an outrageous price for a very basic motel room. You will have to carry your bags up a few outdoor steps. It feels unsafe - not adequately lit. Very disappointing. Dinner buffet is expensive and food had been sitting for some time. Restaurant said they were booked when there were at least 10 tables sitting open. If you choose to stay here, be sure you are getting a room in the main hotel or go down the road to the Holiday Inn Express. Otherwise you are paying $250 per night for a motel room.

"Make sure you know what you are getting."

4
Q1877FYpatriciar, Ankeny, Iowa 14/09/2017

When you reserve a room, make sure they understand what type of room you need and how many beds. I thought I reserved a suite but found out it was one room with two beds and a table and 2 chairs in a corner. We had to upgrade to an actual suite costing an additional $50.00 which took the room to over $300.00 and when we got to the nice, roomy suite, found there was only one bed and when checking in, the check in person knew there were three of us - me, my husband and my cousin. We weren't going to pay more so for three nights, my cousin slept on a rollaway that wasn't very comfortable. Other than that, the suite was nice, clean and roomy. Just watch communication when you make reservations.

"Superb, greatly improved"

5
X2468WRdavida, Warrington, United Kingdom 14/09/2017

Fantastic stay for three nights. The rooms were updated from previous visits and to a very high standard. An excellent new fitness centre has been built. I would recommend this hotel to anyone visiting the Grand Canyon

"Nicely appointed Hotel - only minutes from the Grand Canyon South Entrance"

4
Jerry J, Hallandale Beach, Florida, United States 13/09/2017

This modern hotel is very nice with large rooms and nice amenities and ample parking. Check-in staff was very pleasant and efficient. The location is great to the Grand Canyon National Park. A bit pricey, but that is to be expected with hotel near large national parks.

"Good hotel for Grand Canyon visit"

4
walkingforfun, Oxford, United Kingdom 13/09/2017

Great place to stay for easy access to Grand Canyon. We got up to see the sunrise and were on the rim of the Canyon in about 15 mins. The hotel is clean and smart with lots of friendly staff. Omelettes cooked while you wait (and chat to the chef!)

"Grand Canyon Visit"

4
Michael C, Oakland 07/09/2017

Shocked that at the price for this hotel there was no complimentary breakfast. Otherwise, hotel is excellent, and very conveniently located just outside the South entrance to Grand Canyon National Park

"Great Amenities, Room was OLD"

3
Rhonda M, Minneapolis, Minnesota 06/09/2017

We only stayed one night family of four, kids ages 11 and 12. I loved the amenities the hotel offered. It had a restaurant (we didn't eat there), bar, game room, bowling alley, pool, hot tub. The outside pool and outside bar area is BEAUTIFUL, we all ordering drinks on a hot day and sat by the pool before going to dinner. The downside, our room was SUPER old and outdated. It was place to sleep, and that's all I can say about it.

"Simply super."

5
User 05/09/2017

We stayed four nights at this ver busy hotel, staff was very obliging. Best breakfast buffet for a long time while travelling from east coast to west coast, big choice possibilities and fresh. Have outdoor and indoor pool where you can relaxed sunbathing or read. Rooms are big, clean and quiet.

"Good Grand Canyon hotel"

5
Alison M, North Wales, United Kingdom 03/09/2017

Grand Canyon Squire is in a perfect position for the Grand Canyon - just 2 miles from the entrance. Perfect for watching sunrise and sunset at the Canyon. Service in lounge bar was good even though they were busy. Staff friendly and professional. Décor in room a little tired but is not a complaint as the room was a great size even for four of us - in the annexed area away from main building. Services and amenities also good, great for families with bowling, games & pool etc. Good hotel in excellent location. Book early to get best price as prices hike up especially in busy season!

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear Alison M, Thank you for writing and posting your review of our property here at the Grand Canyon. We are glad to hear that you enjoyed your recent stay with us. Best Regards, Lori

"Unexpected Luxury"

5
mcdonalde121, Spartanburg, South Carolina 03/09/2017

After staying at El Tovar we were delighted with the comfortable room and bed. The large room and king bed were a welcome sight after two nights in a historic hotel. And the larger bathroom! Good dining experience with excellent service. Would stay here again over other options at the Grand Canyon.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear mcdonalde121, Thank you for writing and posting your review of our property here at the Grand Canyon. We are glad to hear that you enjoyed your recent stay with us. Best Regards, Lori

"Fantastic Hotel"

5
sunny r, Los Angeles, California 31/08/2017

Best Hotel Ever, We enjoyed bowling and indoor swimming, and free extended stay until one pm instead of 11 am.Also has an arcade and outdoor pool. Fantastic Hotel overall. Close to Grand Canyon visitor cener.very helpful staff.

"Great hotel in general, dark rooms"

5
Natalie B, Lucerne, Switzerland 31/08/2017

This hotel has superfriendly staff and caters for everything you need. The pool is also great, the bar etc. The breakfast is ok (typical Best Western Style) but there are a lot of people,s o be prepared to wait at the waffle stands (two for hundreds of people). The rooms are built "lenghtwise" so you have one window next to the door and that's it. So the rooms are dark, but ok, you are out the whole day anyway. It is not far to the canyon. Would come again!

"Great location"

5
Heather L, Birmingham, United Kingdom 30/08/2017

This hotel is in an excellent location for visiting the Grand Canyon as there is a shuttle bus that takes you straight into the park. The visitors centre is a short walk up the road to buy a ticket with a bus stop right outside. On the return journey the bus stop is right outside the hotel. There is a bar serving bar meals and two other restaurants catering for different budgets. Staff were very friendly and helpful. There are lots of other restaurant choices around the town. One drawback is the helicopters; flights start very early in the morning from the adjacent heliport and are very loud. Also be aware of the cold outside at night even in August.

"Expensive, but pretty nice"

4
Wolfgang86, Midland, Michigan, USA 29/08/2017

You pay a lot for the location, but this is a good quality hotel. Rooms were large and clean. Everything was well maintained. Staff was friendly. No complaints. We would stay here again with no problem.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear Wolfgang86, Thank you for writing and posting your review of our property here at the Grand Canyon. We are glad to hear that you enjoyed your recent stay with us. Best Regards, Lori

"Good food!"

4
Gaz77, Buckinghamshire 29/08/2017

Just had a meal here, nice food and a not to expensive price, nice wine and service was good too! Better than most in Tusayan! Had a fillet steak, was a little over done than rare but that's the states for you, always over what had ask for!

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear Gaz77, Thank you for dining with us during your recent visit to our area. We are very pleased to hear that you enjoyed your meal and the professional service. Please keep us in mind the next time you are in our area. Best Regards, Lori

"Great hotel to visit Grand canyon "

5
User 21/08/2017

It was great time, nice big rooms, close to Grand canyon village. Hotel has 2 swimming pools, place for children to play, good Jim. Breakfast is not included but for 13 $ is worth to take. It's great base to visit Grand canyon and if I would go there again, this hotel would be certainly my choice

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear Petr H, Thank you for writing and posting your review of our property here at the Grand Canyon. We are glad to hear that you enjoyed your recent stay with us. Best Regards, Lori

"Highly Recommend!!"

5
User 21/08/2017

We Thoroughly enjoyed our three night stay (2 adults, 2 teens). Rooms are excellent (Large and Comfortable), Amenities can't be beat (Pool, Gym, Pool Bar). Staff was very helpful. The service in the restaurants and food was also very good. 15 minute ride to the Canyon and definitely recommend this Hotel.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear SDS1961, Thank you for writing and posting your review of our property here at the Grand Canyon. We are glad that you found your room to be nicely appointed and comfortable. We strive to ensure that our rooms are clean and comfortable and that we are providing premier customer service. We are glad to hear that you enjoyed your recent stay with us. Best Regards, Lori

"The right stay for a Grand Canyon trip"

5
Michael-OA-DK, Fredericia, Denmark 20/08/2017

We stayed here one night - the base for our trip to Grand Canyon. The hotel was good. Nice, clean, spacious and quiet room and a great pool area with both indoor pool and spa. We would for sure book this hotel again.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear Micheal-OA-DK, Thank you for writing and posting your review of our property here at the Grand Canyon. We are glad that you found your room to be nicely appointed and comfortable. We strive to ensure that our rooms are clean and comfortable and that we are providing premier customer service. We are glad to hear that you enjoyed your recent stay with us. Best Regards, Lori

"Nice stay"

4
Keith1969, Stevenage, United Kingdom 18/08/2017

This is a nice hotel, if not a little pricey but I guess that's what you get for coming to the biggest tourist attraction in the US in the middle of summer. The hotel is big, the rooms nice, coffee machine and communal coffee available, parking is free. The pub in the basement has some good food and the folks are friendly. I would recommend this hotel.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear Keith1969, Thank you for writing and posting your review of our property here at the Grand Canyon. We are glad that you found your room to be nicely appointed and comfortable. We strive to ensure that our rooms are clean and comfortable and that we are providing premier customer service. We are glad to hear that you enjoyed your recent stay with us. Best Regards, Lori

"Nice but....."

3
Flojoe167, Wyoming, Pennsylvania 17/08/2017

The hotel looked very nice, especially the lobby. We were a bit disappointed in our room not being in the main building. Ours was somewhat dull and did not look like rooms pictured on the website. Also, it would be nice to know ahead of time that you need to go up the street to Visitors Center to get pass to ride free shuttle to the park. Overall, good rating. The main dining restaurant was quite good, but pricey.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear Flojoe167, Thank you for writing and posting your review of our property here at the Grand Canyon. We are glad to hear that you enjoyed your stay with us. Best Regards, Lori

"Grand Circle"

4
Betty G, Miami, Florida 16/08/2017

Great hotel, very close to the South Rim entrance of the Grand Canyon. We were 3 adults and one child and slept comfortably in a room with two queens. We also ordered a roll away. Hotel was on the Main Street, close to everything. Nice restaurant also - had a good dinner on our first night. We made reservations in advance. Pool area was nice too - lots of people taking advantage of pool and hot tub. We took a dip, just to refresh and relax. If you're considering it, do it - the proximity of the hotel is on point and the amenities are good. You can't go wrong!

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear Betty G, Thank you for writing and posting your review of our property here at the Grand Canyon. We are glad to hear that you enjoyed your recent stay with us. Kin d regards, Lori

"Excellent family hotel"

5
Lisa G, Sydney, Australia 16/08/2017

For this standard of hotel, this place is excellent. Only stayed for one night but we were impressed by the size, facilities and friendliness. Think we had a suite as it was very large with a kitchen and huge bathroom. Sure it was a little dated but totally fine. After a long drive we didn't feel like going out so just had the dinner buffet and it was surprisingly good. Breakfast is served in a very large room on the top floor and was also very good. There's a shop on site and a tour desk. Great pool area and even a bowling alley although we didn't have time to use it. The hotel is located on the Main Street with lots of food and shop options east walk. Would certainly stay here again.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear Lisa G, Thank you for writing and posting your review of our property here at the Grand Canyon. We are glad that you found your room to be nicely appointed and comfortable. We strive to ensure that our rooms are clean and comfortable and that we are providing premier customer service. We are glad to hear that you enjoyed your recent stay with us. Best Regards, Lori

"A good choice at Grand Canyon"

5
Kevin C, Essex 13/08/2017

Clean, comfortable, good food, efficient and pleasant staff. Well placed for getting into National Park. Have stayed before and will stay again if visiting park. Would recommend. Not the cheapest, but probably one of the best for the area.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear Kevin C, Thank you for writing and posting your review of our property here at the Grand Canyon. We are glad to hear that you enjoyed your recent stay with us. Best Regards, Lori

"One night stay for the Grand Canyon"

5
User 13/08/2017

Stayed in a two bed room in building 3000. Comfortable and pleasant hotel. Fitted in well with the surroundings. Excellent breakfast buffet. Would recommend this hotel for a stay just outside the park with access to all facilities in Tusayan village.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear Alex M, Thank you for writing and posting your review of our property here at the Grand Canyon. We strive to ensure that our rooms are clean and comfortable and that we are providing premier customer service. We are glad to hear that you enjoyed your recent stay with us. Best Regards, Lori

"A perfect place for everyone"

5
vincom76, Province of Benevento, Italy 10/08/2017

If you plan to visit Grand Canyon, this is the perfect solution. Nothing misses in this hotel for any kind of customer, families, young couples, group of friends. All the staff is deeply truly kind and attentive to customer needs, and they really makes you feeling like the most special customer. Even for dinner, you won't find anything better in the whole Tusayan

"Best stay ever"

5
QueenDover, Grand Canyon National Park, Arizona 10/08/2017

It was clean and decorated with such class It was Beautiful and just perfect The staff was very friendly and Caring The director Kate was awesome She's someone you must meet she is just so warm made it feel like home! All in all I loved it!

"Restaurant Debacle"

2
melodif351, USA, United States 10/08/2017

The room itself was okay, but could definitely use an update. The toilet was weird, and I had to wonder what would happen if the water splashed since there was a large sticker warning us not to have contact with it. The real issue was breakfast and the restaurant. Not all of us are early risers, so we missed the breakfast upstairs. We ate in the restaurant. We told the waiter twice to hold the gravy because one of us has a dairy allergy. I ordered my eggs over medium. My eggs came out sunnyside up, and there was gravy all over the other plate. We spoke up & the waiter said he didn't hear us tell him to hold the gravy. I repeated the conversation for him, and instead of taking the plate and remaking the meal, he goes and asks if there's any milk in the milk gravy. He returns and assures us there is no milk, only cornstarch and water. Well, my son, trusting that he is, ate most of it before I had a chance to taste it. You don't get that flavor from cornstarch and water. The waiter comes over again, sees I haven't eaten most of my eggs and asks about them. I told him that I ordered over medium (which is creamy, not runny), and these were sunnyside. He agrees & has the eggs remade. He brings out over easy eggs this time, still runny. We went to pay the bill and the lady at the register asked how it was. I told her everything I just typed here and she said the gravy does indeed have a milk product in it, and agreed the eggs should've been right. Instead of comping the whole meal though, considering all the trouble we had, and were about to be going through, she only gave us a discount.

"A very pleasant stay"

5
Scotsgirl-5, Edinburgh 09/08/2017

We left it too late to book accommodation right at the south rim and settled for the Squire Inn in Tusayan. To be honest, our expectations were not high, having had previous stays in Best Western hotels that were memorable for all the wrong reasons. This hotel however was a very pleasant surprise. Friendly, welcoming and helpful staff, large pleasant rooms and numerous amenities (2 pools, pub and restaurant on site for example). The shuttle bus to the park stopped right outside the hotel and this was definitely the hassle free way to visit the Grand Canyon. On reflection Tusayan was probably a better base for us, travelling with three teens, as we were able to take in a movie at the imax theatre and have different dining options (these are not extensive in Tusayan, but more than in the park itself). We ate breakfast in the a la carte breakfast room (a buffet option is also available). All in all, we would be very happy to stay at the Squire Inn again.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear Scotsgirl-5, Thank you for writing and posting your review of our property here at the Grand Canyon. We are glad to hear that you enjoyed your recent stay with us. Best Regards, Lori

"Grand Canyon"

5
Christine D, ABINGTON 08/08/2017

Great experience! Beautiful property and amenities. So glad we stayed here! Conveniently located. Bowling, arcade and pool were great for the kids. In room fridge, microwave and kureg maker were appreciated.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear Christine D, Thank you for writing and posting your review of our property here at the Grand Canyon. We are glad to hear that you enjoyed your recent stay with us. Best Regards, Lori

"The Best Place To Stay at The Grand Canyon "

5
User 03/08/2017

Their deluxe suites are so comfortable, you could live there. We had a broken refrigerator when we checked in. The staff was exceptional to remedy the situation.Within 10 minutes we had a new one. Would definitely stay there again. Hotel location, staff and rooms are exceptional.

"Recommended, Nice Play to Stay"

4
Poland-or-bust, Minneapolis 03/08/2017

A very good choice that is close to the Grand Canyon area (Much better than another place I stayed in Tusayan during the previous year). Has several dining choices that have decent pricing. Spent only one night. The Tusayan area is quite pricey since it is so convenient to the Grand Canyon; beware of the prices at MacDonald's and the local gas stations. Definitely get gas somewhere else.

"BEST PREMIER HOTEL AT GRAND CANYON"

4
Arvind36Sharma, Ghaziabad 02/08/2017

The hotel is at the entrance of the park. So, need to drive to have the views of the Grand Canyon. But its exterior itself is very pleasant. The Hotel per se is only two storeyed, and doesnt look like a typical hotel. Very nice rooms, well maintained. Even for entrance to the corridors leading to the room, one needs the room key! So, security is ensured. Ice cube dispenser is for free, in the corridor. Parking is very spacious. Reception is very tastefully done - introducing to the details of a Cowboy life. Con: For us Indians, who love to have tea, there were no tea bags, despite requesting them. Dairy whitener or milk is not available or given in the rooms. Yes, in the reception lobby one can have coffee with dair whitener! Overall, good memorable stay at the hotel. We opted to extend our stay by one night :)

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear Arvind36Sharma, Thank you for writing and posting your review of our property here at the Grand Canyon. We are glad that you found your room to be nicely appointed and comfortable. We wish you safe travels. We hope that you have many wonderful memories of your visit and that you keep us in mind should you visit our area again. Kind Regards, Lori

"Great stay at Squire Inn"

5
jmartininwest, West, Texas 01/08/2017

Exceptionally nice place, we'll maintained. Great choice and convenient to Grand Canyon. Friendly staff. Good food. Nice for family. Lots of games in Arcade room, bowling lanes were well maintained. Pizza there is delicious! Friendly bartenders!

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear jmartininwest, Thank you for writing and posting your review of our property here at the Grand Canyon. We are glad to hear that you enjoyed your recent stay with us. Best Regards, Lori

"Close to the park entrance "

4
nebjosh, Zurich 01/08/2017

The rooms are pretty nice, they seem to be newly renovated, but our room smelled a little. The location is great, 10 min from the park entrance. There is not a huge selection around, so this is a good choice.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear nebjosh, Thank you for writing and posting your review of our property here at the Grand Canyon. We are glad to hear that you enjoyed your recent stay with us. Kind Regards, Lori

"Great hotel with excellent service and facilities"

5
TDane01, Silkeborg, Denmark 27/07/2017

The hotel is placed just at the beginning of the main street in Tusayan. The rooms are quite big and with all the facilities, you need. There is a pool area with pools both outside and inside. There are a couple of restaurants and they cover a wide Price Range. The service is excellent and the staff really helpful. Very recommendable for especially families.

"Squire Inn Stay"

3
CStrang, Calgary 27/07/2017

Beautiful location and service was good.. Things were way overpriced in this small town. Biggest problem was there was no internet at all. We were on a long road trip and needed to book things and were unable. Only ate at the lounge and food was average. Stayed at several BW on our trip and this one was the most expensive and least impressive.

"Outstanding"

5
ghoward1619, Alamogordo, New Mexico 27/07/2017

This is a must stay location if you visiting the Grand Canyon. They have amenities for all ages perfect after a long day at the Grand Canyon. The buffet breakfast service was outstanding and the buffet dinner service was excellent. Everything you need in one location.

"Expensive - value for dollar low"

4
davidkR5036FT, United States 27/07/2017

Very nice facilities in excellent location but quite expensive for the average family. Bowling alley had problems with ball selection and pin setter malfunctioning. Nice indoor and outdoor pools but got quite crowded.

"excellent"

5
warrane_moose, Armidale, Australia 26/07/2017

Whenever you book a place to stay and your have never been there before it always makes me a little apprehensive. I can honestly say 10 out 10 for value, friendliness and service.The rooms were comfortable and well appointed and the choice of dining was very reasonably priced plus a good selection of food outlets were available.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear warrane_moose, Thank you for writing and posting your review of our property here at the Grand Canyon. We are glad that you found your room to be nicely appointed and comfortable. We strive to ensure that our rooms are clean and comfortable and that we are providing premier customer service. We are glad to hear that you enjoyed your stay with us. Best Regards, Lori

"Great location. And that's it "

2
porcaoverde, New York City, New York 20/07/2017

Stayed there for one night earlier this week. I knew going in that we would get the old rooms, as the newer ones were all booked up. Still, the halls smelled , the rooms were not super clean, and there was a lot of noise outside, which disturbed our sleep. We will not come back to this place next time we're at the Grand Canyon

"Good family hotel on edge on Grand Canyon North Rim"

3
User 20/07/2017

We stayed there as a couple for 5 days and had a great time. The hotel is ok, with an average restaurant, which had sold out of some of the better meats on the day we went. Nevertheless it was comfortable, clean, friendly, easy parking, well located and had a great hot tub which was a welcome relief after trekking in the Canyon. All round not bad.

"Beautiful!"

5
Edward K, Lynchburg, VA, United States 20/07/2017

The hotel has abundant amenities to make a stay near the awesome Grand Canyon a totally memorable experience. Watch for visiting elk. The staff are very professorial, cheerful, and helpful.The pools are very nice, the breakfast excellent, and the bowling a bit pricey.

"Grand Canyon Squire Inn"

4
User 20/07/2017

Hotel and staff were great, internet connection was terrible, otherwise I would have given an excellent rating. Was told the router kept going out and needed replacement. Parking is tight, especially when you have a large vehicle, as evidenced by the scrape on the side of my car when the SUV next to me pulled out.

"Good place to stay if going to the Grand Canyon"

4
User 20/07/2017

We stayed at this property because of its proximity to the Grand Canyon. The facilities (pool, bowling alley, and game room) were a plus for my kids. The staff was friendly and the rooms very spacious and clean.

"Excellent location but expensive"

4
lisal0ng, Dublin, Ireland 12/07/2017

Top tip for reserving a room in the Best Western Premier in Tusayan is to contact the hotel by email requesting a room in building 7. This building is brand new and as such is pristine. The hotel itself is a 5 minute drive to the park entrance. Also for convenience a shuttle bus to and from the Grand Canyon stops outside this property. Staying in Tusayan gives visitors a great option of driving into the park to witness both sunrise and sunset without having to travel a great distance- this is so worthwhile- a spectacular sight. This is why hotels in Tusayan can charge as much as they do. Staying in this Best Western cost as much as a 4 or even 5 star hotel in Vegas. It is overpriced but you're paying for location, location, location!! All hotels in Tusayan are expensive and if I was staying again I would absolutely book Best Western above any of the others on offer. The rooms here are extremely spacious with very comfortable beds. Likewise the bathroom was big with a spacious glass door shower. The accommodation was extremely clean. For convenience there's a sink unit, fridge and coffee maker in the room. Coffee is a welcome option given that breakfast is not included in the room rate. This hotel also boasts 2 pools, an indoor and outdoor and a bowling alley. Everything in Tusayan shuts at 10pm, so these facilities are an added attraction. The staff are all very friendly, welcoming and informative. Andrea checked us in and after a 4 hour drive from Vegas it was nice to be met with such a warm welcome. Overall a really good experience but would prefer to pay a lower rate.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear lisal0ng, Thank you for writing and posting your review of our property here at the Grand Canyon. We are glad that you found your room to be nicely appointed and comfortable. We wish you safe travels. We hope that you have many wonderful memories of your visit and that you keep us in mind should you visit our area again. Best Regards, Lori

"A good option for staying outside the park"

4
ResQLt, Glen Head, New York 12/07/2017

We spent three nights at the Squire Inn and were overall pleased with our stay. The room was clean and accommodated a rollaway bed. The bathroom was spacious and modern. We had a newly renovated room in the 7000 building. The hotel has a nice pool area and arcade for the kids. We ate at the breakfast buffet twice, but skipped the last morning as it was a bit pricey. It does have a very good omelette station and a make your own waffle station also. The staff was very friendly overall. The one negative was that on the first morning, we returned to our room after breakfast and housekeeping was already in our room. It was only 8:30 so I didn't expect they would start so early. When we told her that we needed to get ready to go out she responded "That's OK, I can clean with you here" and continued to strip the bathroom of towels and clean it. We had to wait to go out as we need to use the room before heading out. So after that we left the Do Not Disturb sign on the door until we left for the day. It is a good location right outside the entrance to the South Rim and offers upgraded amenities. Just beware that the wifi is slow when it is at peak use hours.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear ResQLt, Thank you for writing and posting your review of our property here at the Grand Canyon. We wish you safe travels. We hope that you have many wonderful memories of your visit and that you keep us in mind should you visit our area again. Best Regards, Lori

"Over Priced Additional Services"

3
CareyNorthampton, Northampton 11/07/2017

The hotel was OK, but the breakfast was over priced so we went to elsewhere to eat. Awkward layout to the buildings and parking could be difficult. We stayed as a couple with an adult daughter and there was plenty of room.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear CareyNorthampton, We appreciate your comments and we are sorry to hear that we did not exceed your expectations for your overall experience. Please know that we value your opinion and we will use your feedback as an opportunity to improve on our service. Best Regards, Lori

"Grand Canyon"

5
941cathy, Riverview 10/07/2017

This hotel offered the petect location, it's a great facility! Loved this hotel! Beautiful pool area and hot tubs, indoor and out! Loved the family friendly arcade with bowling and pool tables and great pizza!

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear 941cathy, Thank you for writing and posting your review of our property here at the Grand Canyon. We are glad to hear that you enjoyed your recent stay with us. Best Regards, Lori

"Nice location, room service is not good."

4
User 10/07/2017

Less than 2 miles to the entrance of Grand Canyon. We wanted to watch The Sundet and The Sunrise so we selected to stay two nights at the hotel. The guy in the front desk is super nice and friendly. But the room keeper didn't do a nice job, even didn't change one of the trash bin. So we didn't know if she or he really cleaned the whole room.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear Sunflower S, Thank you for writing and posting your review of our property here at the Grand Canyon and for your kind compliment of our front desk staff. We are sorry that we did not exceed your expectations in all areas. We do hope that you will consider staying with us should you visit our area again to allow us an opportunity to provide excellent service. Kind Regards, Lori

"Unfortunate"

2
kadteehan, Duxbury, Massachusetts 06/07/2017

The location to the Canyon is fabulous and the room is fine- clean, comfy beds and plenty of space for 3pp. Unfortunately the food outlets were terrible. The Squire was in the basement and lacked any atmosphere, and the food was not good at all. This was on top of a bar filled with some regulars that were swearing non-stop. We kept hoping that the bartender would notice kids in the room and ask them to keep it down, which did not happen. Overall it felt like the hotel had a captive audience of Canyon travelers and hospitality was not high on the priority list.

"Nice place to stay when visiting Grand Canyon"

4
Emy M, Torrance, California 06/07/2017

Spent 2 nights here while visiting Grand Canyon. Large property with rooms split between multiple buildings (each 2-3 stories) with a pool (both indoor and out) area in the center. Plenty of close-by parking make it easily accessible. The pool area is decent size, also has a bar next to it. Rooms are spacious and clean, 2 sinks, one outside the bathroom. Large tub with shower. Small arcade and bowling area in one of the buildings makes it fun for kids too. No complaints about this place but price was about $300/night in July.

"Great hotel choice at the Grand Canyon"

5
carmeno799, Albany, California 06/07/2017

Great hotel choice just outside of the Grand Canyon with exceptional customer- oriented staff and great all-around hotel services on site. Transportation to the Grand Canyon was easy! Just walk a few steps in front of the hotel to the bus stop for the Grand Canyon bus to pick you up or drop you off every 15 to 20 minutes all day long until about 9 PM. No need to hassle with the parking congestion at the Grand Canyon!

"Very good hotel"

5
JanPetersAstenNL, Asten, The Netherlands 05/07/2017

Perfect situated near Grand Canyon. Everything is clean .Nice big rooms B Beutiful pool. We used the dinnerbuffet in the evening. It was very good. Lots of choice on vegatbles. Meat fish etc. Nice and friendly employees

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear JanPeterAstenNL, Thank you for your review. We hope that you enjoyed your visit to the Grand Canyon area and that you plan to come back again sometime soon. Best Regards, Lori

"Exceeded our expectations "

5
Jim B, California 05/07/2017

This property is just outside the south rim entrance to the park. It is a premier level Great Western Inn with lots of unexpected and very nice amenities. Check out the web site to see what all is there. Grounds and all inside areas are very clean and in good shape and all staff are top notch. Front desk staff were great with special credit and thanks to Felix, who checked us in. I've been a Marriotts member for many years and am starting to see the Best Western chain making some evident good moves, especially with customer service, to start getting my attention.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear Jim B, Thank you for writing and posting your review of our property here at the Grand Canyon. We are glad to hear that you enjoyed your stay with us. Best Regards, Lori

"Great location, good rooms but the rest needs a renovation"

3
James M, Manila, Philippines 30/06/2017

The hotel may be the most convenient location if you're visiting the South Rim of the Grand Canyon BUT the hotel itself is showing it's age a bit much. The layout of the facility is nice. There are great facilities for families, dining, drinks and entertainment in the basement. The staff are very nice. The rooms are clean and kind of new but the breakfast room was kind of creaking when folks would walk by. They also couldn't figure out what eggs over medium are like for some reason. Another plus? It's near the airport, so it's a good place if you intend to take a helicopter tour.

"Highs and Lows"

3
TravellerCali, San Francisco, California 29/06/2017

This is located in a great area if you're visiting the Grand Canyon. It's obvious that they've invested a lot of money in upgrades to the hotel. The pool area has been completely renovated (outdoor and indoor pool) and there's a nice outdoor bar and a new gym. All of these things are really nice. Pros: very spacious room with a fridge and microwave. Quiet room. Nice front desk staff and overall everyone that worked there was friendly and helpful. Lows: outdoor pool was murky and you couldn't see the bottom of the pool. Hot tub in the indoor pool area was super foamy. The Coronado restaurant was a disappointment. We sat down to eat and waited close to 20 minutes for a waiter. One never came, so we left and ate at another restaurant in town. Despite these things, we'd stay here again, but could be great if these minor things were fixed.

"A Happy Place"

5
Matthew S, Wise River, United States 28/06/2017

This is a great motel. It has all the comforts, but most importantly, a happy and helpful staff. My family had supper at the Canyon Restaurant, and it was outstanding. We had breakfast at the motel the next morning and it was very good. All in all, this is one of the best motels I have ever stayed at.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear Matthew S, Thank you for writing and posting your review of our property here at the Grand Canyon and your kind compliment of our staff. We are glad to hear that you enjoyed your recent stay with us. Best Regards, Lori

"Great Hotel"

5
atgoose, Tucson, Arizona 27/06/2017

Awesome outdoor bar and fireplace. New rooms are big, roomy and well decorated. The bowling alley and bar are local hangouts. I really enjoyed my stay here and even watched some Elk walking down the street. The staff are all friendly and helpful, everyone seems to be happy.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear atgoose, Thank you for writing and posting your review of our property here at the Grand Canyon. We are glad to hear that you enjoyed your recent stay with us. Bets Regards, Lori

"Beautiful Hotel, Great Staff, Great Location"

5
User 26/06/2017

Spent 2 nights here. We had an extraordinary room with plenty of space. The bathroom was top of the line with a wonderful shower. Everyone on the staff that we talked with was very friendly and helpful. We arrived late in the day and after freshening up, went down to the bar near the bowling alley for drinks and a late dinner. Food was great and the service excellent. If you have kids, the bowling alley and arcade will be a great source of entertainment. The outdoor pool and spa were beautiful and inviting... The inn is not far from the entrance to Grand Canyon National Park.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear Dave A, Thank you for writing and posting your review of our property here at the Grand Canyon. We are glad that you found your room to be nicely appointed and comfortable. We strive to ensure that our rooms are clean and comfortable and that we are providing premier customer service. We are glad to hear that you enjoyed your recent stay with us. Best Regards, Lori

"Tour "

5
User 22/06/2017

This is my second night staying here and I am very content. The room is huge with 2 double beds and a large bathroom. It's clean and the staff I have encountered had been very pleasant. Nice quiet room with a very good air conditioner ( too good tbh I've had to turn it off as getting too cold) Coffee machine in all the rooms. Walking distance to Tusayan town centre and the Grand Canyon shuttle bus stops directly out the front. Keep an eye out for Elk, there were 4 at the front of the hotel when we were checking in.

"Ideal for Grand Canyon"

5
Tadgh, Ireland 22/06/2017

Very relaxing hotel, good buffets for breakfast or dinner. We weren't hungry enough for the buffet on the night we stayed so ate in bar, it wasn't great and service was very average. Room very spacious as was the reception area. Cost in line with other local hotels but you pay for its general location. Would choose again if we returning.

"Good location and kid friendly"

5
Mike M, Pensacola, Florida 22/06/2017

Great location if visiting south rim of Grand Canyon. Free shuttle to canyon every twenty minutes. Plenty of activities for young children in a safe environment. Excellent breakfast buffet at a reasonable price. Staff is friendly and professional

"Great location"

4
Cheryl K, Saint Louis, Missouri 22/06/2017

This hotel is located a couple of miles outside of the Grand Canyon National Park.They have a very nice pool/patio area and a good buffet for dinner. They also have a free shuttle that takes you to inside of the park but we decided to drive to the park instead. It is a little pricey but that is probably because of the area. It is a very nice place to stay and I would stay here again if we visit the Grand Canyon area again.

"Great Hotel Great Price"

5
douglassc830, Monterey, United States 22/06/2017

I highly recommend this hotel to anyone planning a trip to the Grand Canyon area. I have stayed at a lot of hotels across the county and this is one of the best hotels for the best price that I've come across.

"Wonderful experience at the Best Western Grand Canyon"

5
N681MUedwardb, Gilbert, United States 15/06/2017

Very clean room and surrounding hotel grounds. Ask for building 7000. Its the newest and very well designed. The Best Western staff are courteous and extremely helfpul. I highly recommend this hotel during your tour of the Grand Canyon.

"Depressing and dingy"

1
PJA09, New Haven, Connecticut 13/06/2017

Second time visiting the Grand Canyon. Booked this hotel because I heard another hotel wasn't good and this was ranked high for the town. First of all, the hotel itself is absolutely basic. Second, it's not executed well. It feels old and worn. The hallways are dark and have a funny smell. There is some new furniture here and there, but overall the buildings are shot. Lots of signs of wear and tear. It feels like you're in a shoddy 70s motel by the highway. If you are used to staying in luxury hotels, you will not be pleased here. It's not even a basic hotel that you can just get by in. Not sure you have any other options in this town worth trying. Left early and drove directly to Sedona. The real icing on the cake here was they charge almost 300 per night which is absolutely outrageous. This should 100 per night maximum. Anything more is completely unfair. Don't waste your money. If you're planning a trip out here, look into Zion in Utah, where the hotels are much better condition and the food is better overall. Almost every experience we had in Tusayan was awful. It's worth seeing once, but the hotel experience is definitely lacking.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear PJA09, We appreciate your comments and we are sorry to hear that we did not exceed your expectations for your overall experience. Please know that we value your opinion and we will use your feedback as an opportunity to improve on our service. Kind Regards, Lori

"Best place to stay "

4
User 12/06/2017

Great family hotel. Arcade and bowling alley, indoor and outdoor pools, 2 restaurants pizza in their arcade. Roll away beds for additional $35 per night. Clean EXCEPTIONAL staff. Shuttle bus stop to their canyon right outside. Perfect location. Would diffenetly stay here again.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear Priscilla G, Thank you for writing and posting your review of our property here at the Grand Canyon. We are glad to hear that you enjoyed your recent stay with us. Best Regards, Lori

"Wonderful place to stay!"

5
User 12/06/2017

My family and I just enjoyed some time at the Grand Canyon and this is where we chose to stay. I honestly cannot say enough about how wonderful the hotel was. The rooms were clean, well-maintained and nicely decorated. All of the staff were courteous, friendly and helpful. The night that we arrived we enjoyed a pizza in the bar area and found it to be absolutely delicious. We also enjoyed the breakfast buffet each morning and found it a good value for your money. We stayed in one of the newer sections of the hotel, building seven. I would definitely recommend it for those who are looking for a quiet environment. My only complaint would be that it appears that the air conditioning utilizes motion sensors to detect whether you are in the room or not. This is a wise decision for energy efficiency but does tend to work against you if you are sleeping.... still, the temperature that is the default for the air-conditioner was reasonable just not as low as we normally enjoy. If you were looking for a nice, comfortable hotel that is located conveniently to lots of restaurants as well as shopping, this is a wonderful choice!

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear Jeanna F, Thank you for writing and posting your review of our property here at the Grand Canyon. We strive to ensure that our rooms are clean and comfortable and that we are providing premier customer service. We are glad to hear that you enjoyed your recent stay with us. Best regards, Lori

"Awesome buffet"

5
devindykstra, West Palm Beach, Florida 12/06/2017

I didn't stay at the hotel, but I did go to the buffet. They had an Italian buffet for only $12. There was no sign, we just walked in out of curiosity and was pleasantly surprised. The food was Italian themed and was fantastic! The staff was very kind, specifically 'Art' kept comming to our table, then we had a friendly conversation, told us jokes and travel advice for the grand canyon.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear devindykstra, Thank you for your feedback regarding your dinner in our Canyon Room. We are very pleased to hear that you enjoyed your dinner. We hope that you have many wonderful memories of your visit and that you keep us in mind should you visit our area again. Best Regards, Lori

"Second Time Around"

4
Heather F, Cleveland, Ohio 08/06/2017

We were at this hotel 17 years ago and it was good then. We came back with our kids this time around and loved it even more. They have a nice outdoor pool and indoor pool. The hot tub was fantastic after a long car ride from Phoenix. The kids loved the arcade, bowling alley and the gift shop. We ate in the one restaurant for breakfast. Good breakfast food. Did not eat here for any other meals. The rooms were clean and roomy. Beds were soft. We were on the first floor next to the side parking lot. Did not hear any outside noise to disturb us. Would stay here again.

"Average"

3
User 08/06/2017

We stayed here on our trip to the grand canyon. Rooms are small but clean. Our fridge did not work, but they replaced it in half an hour. Bed was very small for two persons and our room was just outside the icemachine, which made noise all night. They did compensate with a free breakfast when we mentioned it.

"Grand Canyon visit"

5
Lou C, Frederick, United States 08/06/2017

very professional staff, went out of their way to make everything very enjoyable; very helpful when answering questions; had a package shipped to the hotel during my stay and it was handled very well and timely;

"Very nice room, a few quirks"

4
Eeyore17, Charlottesville, VA 05/06/2017

As we were three adults traveling together, we booked a suite for a four-night stay. The suite had a good-sized sitting room with a pull-out sofabed and room for a rollaway. It has a wet bar with a refrigerator. There's also a small powder room off the sitting room. The bedroom was very large, with a king bed and a vanity with itw own sink. The bath was enormous, with a large jetted tub, a separate walk-in shower, a large sink area, and a separate private toilet space, with a bidet. There were some quirks. As mentioned there is a vanity in the bedroom, but the only lighting is a ceiling fixture behind the vanity, which made it difficult to see yourself in the mirror. The walk-in shower is very large, but there was no soap dish, nor any place to put a wash cloth, other than a bench at the opposite end of the shower from the shower head. Overall, it seems like the designers could have paid a little more attention to the details. The hotel's location is excellent, less than 10 minutes from the Grand Canyon NP entrance station. Unless you're staying in the park itself, you couldn't have a better location. The National Park Service runs a shuttle bus into the park that stops directly in front of the hotel, so you don't have to deal with the hassle of finding a parking spot in the village area inside the park. The hotel has all the expected amenities (swimming pool, etc.), and some unexpected ones (e.g. a bowling alley). The only meals we ate in the hotel restaurant were breakfasts. The food was good and the service quick and friendly. Other eating options in Tusayan, other than fast-food places, are scarce. Overall, this hotel was a comfortable and convenient base for our Grand Canyon adventure.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear Eeyore17, Thank you for writing and posting your review of our property here at the Grand Canyon. We are glad to hear that you enjoyed your recent stay with us. Best Regards, Lori

"They won us over...."

4
travelingman979, Boston, Massachusetts 04/06/2017

I was predisposed to dislike this property as given it's price the lack of an include breakfast bothered me a bit but having stayed there for a couple of days with a family I can't help but highly recommend it. It is an expansive property encompassing at least 3 buildings surrounding a central courtyard with pool, whirlpool, artificial turf play area, pool bar and splash pad area for kids to run through without going through the pool. There is also an indoor pool and whirlpool. The staff were wonderful and helpful throughout. We ate at the breakfast buffet one day and while they did charge by 5 year old a reduced price I still found the quality and choice to be expansive (perhaps a bit excessive to be honest). The servers were attentive throughout adding value to the experience. We also tried the dinner buffet one night and while it was pretty average food they didn't charge anyone below 7 so that lessened the blow a bit. I'll also have to take away family friendly points for the fact that the bathroom only had a shower rather than a bath. In contrast, we found the expansive sink area and overall quality of room appointments (and size) to be very family friendly. We didn't try the fitness center nor did we venture over to the bowling alley. Overall, a great place for families to use as a base for visits to the Grand Canyon.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear travelingman979, Thank you for writing and posting your review of our property here at the Grand Canyon. We are glad to hear that you enjoyed our amenities and your recent stay with us. We hope that you have many wonderful memories of your visit and that you keep us in mind should you visit our area again. Best Regards, Lori

"Great hotel"

5
bradleyg667, New Orleans, Louisiana 31/05/2017

Great hotel. Very clean and friendly service. Nicely renovated renovated huge rooms with great amenaties. Very close to canyon and has a bowling alley. Nice indoor outdoor pool. Good choices of restaurants. Break fast was very good and reasonable.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear bradleyg667, Thank you for writing and posting your review of our property here at the Grand Canyon. We are glad to hear that you enjoyed your recent stay with us. Kind Regards, Lori

"Sort of like camping, but not, and with a great indoor pool/hot tub"

3
Zenlibrarian, United States 30/05/2017

Well, we were supposed to stay in the nicer rooms according to the desk person, but couldn't give us a king bed for the nights we were there (not sure why, we booked a long time ago). So we stayed in the older part of the property. Which was fine. Clean, not old or shabby at all. Pipes between our unit and the adjoining were LOUD though all night. Not sure what that was about. The new indoor pool/hot tub area was kind of amazing though. Breakfast was kind of expansive but not great quality. Very meh, lukewarm and dry like it was sitting out too long. Could have skipped easily, in fact we did one morning. For it being a "premier" location, well ... it underwhelmed. But that being said, proximity to the park was key and the grounds were really nicely landscaped - so it was evident they were trying!

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear Zenlibrarian, Thank you for writing and posting your review of our property here at the Grand Canyon. We are sorry that we did not exceed your expectations in all areas. We do hope that you will consider staying with us should you visit our area again to allow us an opportunity to provide excellent customer service. Best Regards, Lori

"Beautiful Hotel"

5
ELD430, High Ridge, Missouri 29/05/2017

Spent one night at this hotel as it was within 7 miles of the entrance to the Grand Canyon. While I thought it was a bit pricey I was glad we had chosen to stay there. It was extremely convenient to accessing the park. We were placed in a brand new building for our room. It had 2 queen beds and was huge. The bathroom was so nice, new and spotless. It was nice to have a coffeemaker that actually worked in the room. The hotel has an indoor/outdoor pool. Hot tub, arcade, bowling alley and several restaurants. There were just a handful of hotels in town and we were glad we had chosen this Best Western. We do not typically stay in Best Western's but were pleasantly surprised and opened our eyes to considering the brand in other area's. The staff was so helpful and courteous. My husband had some trouble getting on their wifi an the gentleman from the front desk came up to our room to try and help us. Couldn't have asked for a better stay. We would definitely stay in this hotel should we visit the area again.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear ELD430, Thank you for writing and posting your review of our property here at the Grand Canyon. We strive to ensure that our rooms are clean and comfortable and that we are providing premier customer service. We are glad to hear that you enjoyed your recent stay with us. Best Regards, Lori

"Great Location!"

5
kaushikme88, Atlanta, Georgia 29/05/2017

We visited the Grand Canyon in April 2017 and we stayed here. This is a great location with free shuttles to the Grand Canyon (I think the purple line). Also, they had bowling alleys and good food. The rooms were comfortable and we enjoyed our stay.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear kaushikme88, Thank you for writing and posting your review of our property here at the Grand Canyon. We are glad to hear that you enjoyed recent your stay with us. Best Regards, Lori

"clean"

5
40francise, United States 29/05/2017

the room was clean and close to the canyon. the price was affordable. the people were very friendly and super helpful. I definitely would recommend this hotel to others. the hotel is close to all the local restaurants.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear 40francise, Thank you for writing and posting your review of our property here at the Grand Canyon. We strive to ensure that our rooms are clean and comfortable and that we are providing premier customer service. We are glad to hear that you enjoyed your recent stay with us. Best Regards, Lori

"Next to Grand Canyon Top View"

5
marcoquaciari1987, L'Aquila, Italy 26/05/2017

A comfortable hotel: beautiful and large rooms, free parking. In five minutes by car you can go to the visitors center of the Gran Canyon National Park and enjoy an amazing view of the canyon. I'll come back!

"Good location "

5
User 25/05/2017

A very nice hotel with a good location. The room is big and the bed is comfortable. It doesn't like other Best Westerns which provide free breakfast, but we enjoyed our breakfast in the cafe. The price is reasonable, around $10-20. Overall we enjoyed our stay.

"Two night stay."

5
Lyn T, Keynsham, United Kingdom 24/05/2017

The staff were very helpful and polite. The room was large with a comfortable bed. The hotel was clean but the furniture and decor needs refurbishing. There was also chewing gum ground into some of the stair carpet.

"Pleasant stay"

5
JanLNG, Victoria, Canada 23/05/2017

My husband and I spent two nights here while visiting the Grand Canyon. Although it's located in the Tusayan area, it's only a five minute drive to the Canyon park entrance. We were very happy with our choice as the hotel was modern, spacious and clean. We didn't have personal experience with the lodges in the park itself but they looked like they may be more 'rustic' in nature. We had dinner in the hotel restaurant one night: great food and friendly, professional service from Javier. The breakfast buffet in the morning was very good, nice omelette bar, but not elaborate. Having said that it was very well priced and great value. All the staff we connected with were friendly and helpful.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear JanLNG, Thank you for writing and posting your review of our property here at the Grand Canyon. We are glad to hear that you enjoyed your recent stay with us. We hope that you have many wonderful memories of your visit and that you keep us in mind should you visit our area again. Best regards, Lori

"Better Than Expected"

4
jeffh1952, cincinnati 23/05/2017

Arrived on a Thursday afternoon and was pleasantly surprised immediately by the friendly and professional young people working there. They gave me a large room in the main building with a mini-fridge and a nice sofa. I was there 3 nights and ate the dinner buffet twice as it was reasonably priced and the food was better than the presentation. The bus taking paid Grand Canyon guests to the Grand Canyon visitors center stops right in front of the property. Overall, a great place to stay. Also, go to all the even grocery stress and shops nearby for souvineers as some things can be cheaper than at the Canyon. However, grocery items tend to be really high!

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear jeffh1952, Thank you for writing and posting your review of our property here at the Grand Canyon. We strive to ensure that our rooms are clean and comfortable and that we are providing premier customer service. We are glad to hear that you enjoyed your recent stay with us. Best Regards, Lori

"Nice Stay"

4
AN02B, Geneva, Switzerland 19/05/2017

Nothing exceptional but not too many options in Tusayan and this is a pretty safe bet. Room where big and quiet. Breakfast buffet is quite nice as well. Was not able to test pool but seemed like a nice area to hang out.

"Convenient, Functional"

4
travelernj100, new jersey 18/05/2017

Located 15 minutes from the Park's entrance, the service is very good, and the staff very responsive and engaged. The concierge, Mischa, was especially helpful in arranging a last minute jeep tour. 3 restaurant choices in hotel, and other restaurants nearby. Rooms are clean and functional.

"Average stay for the price"

3
User 18/05/2017

Expensive stay. The place is huge, so getting from the lobby to our room takes a while. For the price, we expected complimentary mineral water but were told they are for sale at $4 each. We also asked for a water kettle but they don't have one. We've stayed at other places with much better services, for much less. We stayed at Holiday Inn for one night as well, and that was much better and cheaper.

"Nice Hotel"

4
User 18/05/2017

We stayed here for a night and they gave us a free upgrade. This is a nice hotel very close to the GrandCanyon national park. The lodges inside the park are often booked so this one is a good one nearby

"Highly recommend"

5
T-Kale, Hunt Valley, Maryland 17/05/2017

Great! Highly recommend for families visiting Grand Canyon. Right on Shuttle route to the national park. It's about a 10 min ride. Room was clean and adequate. Plenty of parking. Staff was friendly. Close to restaurants in town.

"Good & Bad"

3
Kkoleary, Pleasant Hill, California 11/05/2017

The best part of our stay was the front desk reception ... very friendly and informative. Next is size of room which was amble. Lastly, location perfect for visiting the Grand Canyon South Rim. The problems though were big (1) worst meal I can remember in years was the restaurant at this hotel (2) in the new section heard every sound in hallway and adjoining room (3) gps can not find this hotel (I looked at picture and looked for red and white sign). Amenities are nice but I did not use bowling alley, hot tubs or either pool. Not sure how compares to others price wise but it does not stand out.

"Best Western Resort Grand Canyon"

5
User 11/05/2017

It is a beautiful property located close to the entrance of the South Rim of the Grand Canyon. Our room was large, very clean, and comfortable. The lobby and restaurants were beautiful. There were three options for eating, which we really appreciated. And, I can't say enough about how wonderful the staff was. Friendly and very helpful.

"EXCELLENT Customer Service"

5
ilj83, Tacoma, Washington 11/05/2017

We decided to go to the Grand Canyon for two nights on our "mini-moon" right after our AZ destination wedding. We had no idea where to stay, but Best Western Permier looked nice online and had a decent price. Well, let me tell you, we were blown away! From the moment we arrived, the customer service provided from the hotel staff was un-paralleled. We arrived 2 hours before standard check in time, but no problem. Not only did they let us check in early, they made sure we had an excellent room for our honeymoon! We stayed in #4217, the King Suite which was HUGE. And, because they knew it was a special stay for us, they comped us free breakfast and free bowling with shoe rental. The staff provided us with excellent advice on how to get in and out of the park as well as suggestions on the best look out points to watch the sunset and hiking spots. We were blown away by this hotel and it's wonderful staff. Thank you ALL so much for making our honeymoon so memorable. I can't wait until we're able to come back to the Grand Canyon and stay at your hotel again!

"Optimal Choice for Visiting Grand Canyon South Rim"

4
voiceofgoa, Mountain View, California 11/05/2017

Any visit to the South Rim of Grand Canyon National Park will be less than complete if you don't include a sunrise and a sunset. To that end, you either need to stay within the park boundaries or someplace within easy driving distance. By all accounts, the lodgings within Grand Canyon National Park are poorly run and a terrible value for the high prices they charge. That makes the Best Western in Tusayan, a mere couple of miles from the South Entrance to the park, an ideal choice. This Best Western is a cut above their usual properties. The staff at reception was friendly and we were checked in quickly. The rooms are clean, the wifi good. For a night or two or three, one shouldn't have any complaints with this place. You are going to spend most of your waking hours at the park. We didn't try their restaurants as several other options are within walking distance.

"Perfect Location"

4
GloryDayz3, Windsor, Connecticut 10/05/2017

The Squire Inn, in Tusayan, is only 7 miles from the park, but a wonderful escape from the crowds of tourists & campers after a long day on the trails! There are both indoor & outdoor pools & spas, and room decor has been recently updated.

"Definitely A Premier Experience. "

5
Thomas C, Saegertown, Pennsylvania 04/05/2017

Spent two nights here during our 3 day trip to the Grand Canyon. Room was large, clean, comfortable and quiet. The facility includes an outdoor courtyard with a pool, hot tub and outdoor bar. Inside amenities include a game room and bowling alley. There are three restaurants including a formal dining room, a buffet room and a pub. In the morning there is a breakfast buffet with a great selection and omelets made to order. We were very impressed that the restaurant staff went out of their way to accommodate my wife who must eat gluten free. From check in, to meals, to staff help advising on and booking Grand Canyon tours you are made to feel your comfort is their main concern.

"Beautiful hotek"

5
User 04/05/2017

Wonderful staff, wonderful rooms, wonderful food. Lots of things to do. Loved this place and will be back with my family. Everyone is so kind and insightful. The rooms were immaculate and so comfortable.

"Great hotel considering the few options outside the park!"

4
EBertiery78, El Paso, United States 03/05/2017

Front desk people was incredibly nice. Hotel room was average although the AC was extremely loud. Surprisingly the restaurant options are very good, both for dinner and breakfast. It has direct access to a running pathway (or unpaved street :) that takes you right to the Kaibab forest.

"BW Grand Canyon"

4
User 03/05/2017

Excellent location to stay just outside of park. Very close to the southern entrance. Shuttle bus stops outside of hotel, which can be very useful if you don't want to drive.Buffet dining a plus if you don't want a more 'formal' dining room.

"Lovely hotel"

4
nugums, Norwich, United Kingdom 02/05/2017

Great hotel for the location. Unfortunately our room was small for three people and the drinks/ice machines outside our room were very noisy at night. Despite that we had a wonderful stay and the staff were very lovely.

"Great place to stay for Grand Canyon visit"

4
Marydsh, New Orleans, Louisiana 27/04/2017

Very nice hotel with spacious, comfortable rooms. All staff, including in restaurants, were extremely pleasant and helpful (except for the front desk clerk who was there this morning when we were checking out). Buffet breakfast was great. Buffet dinner wasn't hot. Food would've been good if it had been hot. Would definitely stay here again and recommend to others.

"Very Comfortable Hotel in a Convenient Location"

5
Allan S, Pevensey, United Kingdom 27/04/2017

Very comfortable hotel in a convenient location just 8 minutes south of the entrance to the Grand Canyon National Park and 4 minutes north of the Grand Canyon Airport for Maverick Helicopter Flights. We stayed in one of the Motel style blocks and were able to park adjacent to our room. The room was spacious, with two large beds, very clean and comfortable with complimentary coffee etc. The hotel lobby was also very comfortable with free coffee, gift shops, and downstairs there were interesting western themed displays, with waterfalls, a six lane ten pin bowling alley, pool tables and gaming machines. The hotel offer a complimentary “grab and go” breakfast between 05:30 and 06:30 am and when I went to collect ours at 06:05 am the receptionist said that “we are all out”. However after noting my disappointment, and seeing me check the time on my watch, she kindly offered me “complimentary breakfasts upstairs”. After our 08:00 am helicopter flight we had enough time to return to the hotel for our very tasty complimentary cooked breakfast “upstairs” prior to checking out! Quite expensive for a one night stopover but very comfortable, with excellent customer service, and very convenient location.

"Above and Beyond in Comfort and Service"

5
Deborah B, Payson, Arizona 26/04/2017

Love this BW Premiere at the Grand Canyon...staff and service was excellent, clean comfortable, quiet rooms, restaurant and breakfast meals were great! will definately be coming back and have already told others this is the place to go!

"Rooms over priced"

3
Kenneth J, Los Angeles, California 26/04/2017

1 night stay over priced for what we received. Rooms out dated, toilet didn't flush, shower old, and remote for tv didn't work. Staff was friendly and helpful in answering questions. Pool area was clean.

"Clearly the best Best Western out there."

5
keen241, Seattle, Washington 25/04/2017

This is the best Best Western hotel that I have been to, it is located close to the south entrance of Grand Canyon NP. We stayed in the 7000 building and the rooms were spacious and tastefully decorated. The whole building looked newly renovated (or built). The hotel has a good lobby, indoor and outdoor pools and a bowling alley and arcade. We also ate at their bar and grill and the food was excellent.

"Rude staff not willing to accomadte"

1
Ronando0171, Amsterdam, Noord-Holland, Netherlands 20/04/2017

We stayed with a group of 12, in the restaurant there is one big table (which wasn't set) which the told us was reserved, we arrived at 20:45 and the kitchen closes at 21:30. Clearly they didn't want to set the table. When I asked the manager about it he told me they had a no-show. Whilst standing there with both hands in his pocket. At the end of our dinner, around 22:45 we asked for another bottle of wine when we were told the restaurant is closing, here is you check and you can go down to the bar and order a bottle there. Again I went to the manager and complaint about the fact we weren't offered any coffee or dessert's and just got presented the check. Mind you this is the fine dining restaurant of the hotel. To make matters worst when we arrived at the Bar on floor below, the barkeeer told us he just closed the till and was closing up... What!!!! When I went back up again to speak to the manager at reception I was told that they are sorry but this is the way it is at our Hotel. At that point I was so confused and didn't feel like arquing anymore. Overall i won't recommend this Hotel to anyone.

"Visit to the Grand Canyon"

4
User 19/04/2017

We had a really good stay at this hotel. The rooms were nice and roomy and clean. Perfect for traveling with children. There was an indoor and outdoor pool. We had a really good breakfast in the restaurant of the hotel and the staff were great. The hotel was in good proximity to the Grand Canyon. We had a lot of fun.

"check in was a nightmare"

3
Jherzog1956, Payson, Arizona 19/04/2017

booked 2 rooms One was ready by checkin time The other was not ready until about 2 hours AFTER check in. Front desk clerks were completely mixed up with names on reservations and rooms. Buffet dinner was understaffed and many items were empty. Poor guy at the carving station was a kitchen helper who was filling in for the real carver. Had no idea what he was doing. Guests are NOT ALLOWED to get own drinks. Must be served. Took over 20 minutes to get someone to help us and that was after asking several times for assistance. Breakfast buffet was plentiful and good

"Pleasantly surprised "

4
memorymakerstravel, MA 18/04/2017

Pleasantly surprised at just how nice this hotel was for a Best Western. The rooms were large, clean, and comfortable. Both an indoor and outdoor pool for the kids. Friendly staff at check-in. Breakfast buffet was our only disappointment, overpriced and not a great variety. The omelet chef burnt the eggs and everything else was cold. My son got sick and didn't eat and they wouldn't refund the money I paid for him. We also visited the Pub which food was average and overpriced as well. Great stay right outside of the park but food options are scarce. Overall a great stay.

"last minute trip to Grand Canyon"

5
naplesehg, naples, fl 18/04/2017

We decided to go to the Grand Canyon at the last minute and were looking for a hotel close to the park entrance. The Best Western was perfect for our needs -- great location, nice, clean rooms and an ample good breakfast buffet. The hotel has restaurants, game room, etc but we were too tired from the park to explore them. I would definitely stay here again and recommend it.

"Family vacation "

5
User 13/04/2017

I wasn't sure what to expect staying here. To be honest I was nervous ! I haven't stayed at many best westerns and was hesitant abt booking. I'm so happy I did !!! My family had so much fun here. On top of the staff being fantastic and so helpful, the hotel was clean and our breakfast was amazing !!! My family went bowling, it was so nice being able to have fun in our hotel after a long day of exploring. A hotel with a pool, hot tub, arcade and bowling alley, what else could you ask for. Amazing !!!

"Pricy during Spring Break, but nice"

5
Robin A, Atlanta, Georgia 12/04/2017

Wait for the rates to drop, then go! The shuttle bus service is really all you need for the Grand Canyon, and the trip is just few minutes. The hotel staff was very helpful and friendly, and the concierge is truly there to help, not just push trips. Dining is pretty average, but the morning buffet is delightful with Jennifer there to make you feel so welcome. Breakfast food there was good solid cooking, fine dining was very average to sub-par.

"Excellent!"

4
karenlF8705AM, San Gabriel, United States 11/04/2017

We stayed 2 nights at Grand Canyon. This hotel was one of the better one that we found. Love it! The restaurant, Coronado offers great food. Every thing was new and fresh to us. Stayed at 7000 building which was built 7 months ago.

"Way too expensive!"

1
chutts2017, Carlsbad 11/04/2017

For the price you are paying, you would expect to be in a 4 or maybe even a 5 stat resort. This is the farthest thing from the truth. I ended up avg $300 per night for a room I felt was worth maybe $100.

"Extremely Clean and Friendly"

4
BDG6610, Lemont, Illinois 11/04/2017

The first thing that you recognize is how friendly the staff is here.They seem to go out of their way to make sure that everything meets or exceeds your expectations. Not just the desk agents, everyone. Our room was spotless, and well equipped. Great location, close to the park.

"Comfortable stay"

4
flannytravel, Lincoln, United Kingdom 11/04/2017

We had a comfortable stay here. Staff are friendly and helpful. We asked to move rooms and they were very helpful and accommodating. The beds are very comfy and we slept well. The heater was powerful which is great as it was -7 outside at night. Nice big tv and two safes in the room. Really easy to get to the canyon visitor centre from here - either my shuttle bus or car. There are lots of restaurants nearby which you should take advantage of as we found both the buffet and a la carte options in the hotel quite poor. Apart from the poor food we had a comfortable stay and slept well.

"Well pleased"

5
larry h, Fort Worth, Texas 29/11/2016

We stayed here and at the Grand during the same week. Our experience here was very good. The staff was attentive and friendly. The rooms vary some by building. There are 8 buildings . If you want near the lodge,select 4 or 5. Building 3 is also near but requires a short walk across a driveway. Our rooms were clean,quite, and equipped with adequate towels,coffee maker,frig. This is not your ordinary Best Western. it truly. Is a premier facility. If fact we prefer it to the Grand,and the price is much better. They offer A $12.00 buffet breakfast with omelets,waffles, meats, etc. and a $12.00 lunch buffet which varies by day. The sculptures in the lodge are outstanding. I recommend this hotel over all others in town. The are others places to eat nearby and one high priced gas station as well as a IMAX movies, general store.There is an indoor pool

"Great stay near the Grand Canyon"

4
SLNeil, Corona, California 28/11/2016

We stayed at the Best Western for one night during the Thanksgiving week and enjoyed our stay. Our room was an older room but was still updated. The hallway corridor to the room was older and dark but once inside we were happy with the room. 2 queen beds, vanity with coffee maker, little table & chair and a desk. The bathroom was small but sufficient. For the price we paid it was perfect. Food options are limited since Tusayan is a small town and that is to be expected. We ate breakfast at the coffee shop in the main hotel building and had pancakes & egg crossaint sandwich which was average. For dinner we ate at the pizza burger pub downstairs and again it was just average food. The meals were a bit expensive but then again we didn't have to leave the hotel once we arrived after a long day of touring the Grand Canyon. The arcade is pretty small but has air hockey and pool tables. There was also a small bowing alley. There was an indoor pool which must have been new since I didn't see that listed in the amenities so sadly I didn't bring the kids bathing suits. Next time.

"One of the good properties around"

4
sabs2016, Cupertino, California 28/11/2016

Stayed here for two nights, family of four people. Overall room experience is good. Room service can be better, room service forgot to keep the toilet paper, when called front desk it took 45+ minutes to get it. Restaurant is overbooked for Thanksgiving night. Restaurant staff was overwhelmed.

"My staynin Best Western Grand Canyon Squire Inn"

4
annettet908, San Dieogo, United States 28/11/2016

Was impressed by the interior decor of the hotel. Hotel room was very comfortable. Bed was very comfortable. Amenities provided in the room was good. Room was away from the main building of the hotel. This was good, was able to park the car very near the hotel room.

"Great"

5
608jeaniec, Aitkin, Minnesota 28/11/2016

Clean beautiful room loved it.check in was great. Beautiful.we had elk outside got to take cool pictures.??.I hope if I get to that area that I can stay again at this beautiful motel.w e stayed in the new part.

"Great Hotel at Grand Canyon"

5
User 27/11/2016

BW Premier was impressive. Pack your swimming gear - after all the trails, the pool has a heated, indoor pool which is relaxing. The fitness center and service were impeccable too. Ample parking and very close to GC visitor center

"Overnight at the Grand C"

4
User 27/11/2016

The good + Location, Location and Location + Rooms - Spacious and Clean + Eating Options within the property (Sportsbar) + Concierge Services The so so = Parking = Overall Check-in and reception services The not so good - Bathroom was not quite comfortable - The tub was unusually high and not comfortable - Water speed in the toilet was poor

"Perfect!"

5
Suzanne F, Los Angeles, California 27/11/2016

This hotel has it all! Great restaurants, a bowling alley for night time fun, and a beautiful room (building 7000). We didn't bring swimwear but the indoor pool was being used and looked great. There is also a new and very well set up gym. Loved our room, clean and roomy. The room was in the new building. The bathroom was enormous! Only a mile or so from the park entrance. Get to the gate early for good parking!! I would highly recommend this hotel and have already told friends this is the place to stay!

"Holiday Stay at the Grand Canyon"

5
alanteam, Phoenix, Arizona 26/11/2016

This BW was a pleasant surprise. It is much larger than my normal haunts with full service restaurants and a lounge, bowling alley and arcade, pool and hot tub. We reserved two of the larger double queen rooms for my family. They are expanded versions of the standard room. The bathrooms were the big surprise with a HUGE oval-shaped tub that could fit two. I really enjoyed our view out our window. I had a nice evergreen tree right next to the window that birds would visit. Intentional or not, it was nice to know people couldn't see in our room with our shades open. The hotel was immaculate and comfortable, and the beds were fantastic. The staff is extraordinarily attentive and professional. We will stay here again.

"Great stay! Close and good amenities"

4
User 23/11/2016

Whether couples or family, this is a great place to stay. Got a great deal on Internet and believe we got the best for the price. Sports bar is awesome and bowling alley is a great addition. Rooms are large in villla area and had everything we needed.

"Overnight to the Grand Canyon"

5
User 23/11/2016

We had 2 rooms. One for the mother in law and one for our family. Two queen beds in the rooms. Lovely decor. Very clean. Great customer service. Good parking. Amazing concierge. Great onsite food options. We would stay there again.

"Great hotel close to Grand Canyon"

4
mcrystallin, Toronto, Ontario, Canada 22/11/2016

This hotel was a great affordable choice with easy access to the Grand Canyon. The rooms were a good size equipped with fridge and coffee machine. In addition to the bathroom, there was also a separate sink area which was convenient. Beds were comfy and provided great night of sleep before some hiking the next day. There were also some restaurants and a general store down the street which was convenient (although prices were high everywhere as expected). Would stay here again and recommend this as a good option was easy access to the Grand Canyon.

"First visit to the Grand Canyon"

5
dgtray, Atlanta 22/11/2016

We flew into Las Vegas and made the drive to the Grand Canyon on a Sunday morning. The drive was easy and around 5 hours, but hard to tell, since we stopped at Hoover Dam. Originally we wanted to stay in one of the hotels at the Grand Canyon, but there was limited availability and the prices were rather high. As a result I looked in Tusayan and selected the Best Western. After looking at the hotels in the park we were glad we made the choice. The hotel is only 6 miles from the visitor center in the park and is an easy drive. We were in the 7000 building and the rooms was up to date and quite large. There was a small sitting area and the bathroom had lots of space too. The only thing we didn't like was the fixed shower door. There is a glass panel, but it doesn't move, so it can be a little chilly in the shower. It was a quick walk to the lobby where the restaurants are located. We ate dinner one night at the hotel and the food was and service was excellent. Also, we did the breakfast buffet one morning and it was good as well. A large selection of food, drinks and a made to order omelet station. The service at the hotel was excellent. From the time we checked in to the time we checked out we were treated like valued guests. The front desk team was very attentive and really set the tone at check-in. Overall observations: • From a value perspective the Best Western beat staying at the park. Cheaper with more amenities. However, you can't walk outside your room and see the Grand Canyon, so there is a trade-off. • Short drive to the Grand Canyon and the cost to enter the park is $30 and is good for a week. • There is a shuttle in Tusayan, but it wasn't operating in November. • It is an easy drive to the Visitor Center and lots of parking. It gets a lot more congested near the hotels in the park and the parking is limited. The good news is there is a free shuttle that will get you anywhere you want to go in the park. The exception is the Watchtower which is 22 miles from the Visitor Center. • The Grand Canyon is breathtaking and every lookout is just a little different. We did some hiking, but they were limited to just 2-3 miles. • We stopped at Hoover Dam on the way. The traffic was slow in Boulder City due to the left turn to continue on Hwy 93. The drive into the dam from the access road was quick and we drove across the dam and parked for free on the Arizona side.

"The best place to stay near the Grand Canyon"

5
redrobot23, San Diego, California 22/11/2016

I'm so excited that I selected this hotel because it seemed from the reviews and the pictures on trip advisor....a little bit like a Chucky e cheese (NOT THE CASE)but I have to tell you that it was really pretty fabulous. The hotel had an excellent steakhouse. More of a fine dining. we had a birthday for my husband there. Art and the wait staff at the restaurant took great care of my husband on his birthday. We also noticed that they had a pub style restaurant downstairs& a was separate bowling alley. We also saw families enjoying pizza in the bowling alley and there was also eating areas inside of the arcade. My family did not get a chance to enjoy all of these but I like that the hotel provides casual as well as fancy places to get together. The hotel has an indoor as well the outdoor pool. The weather was "kind of crazy while we are up there it began snowing so it was nice to have things to do inside the hotel. My husband and kids did enjoy this and my daughter made a new friend there. Our room was fantastic. We ended up with a room in building number seven. At first I thought it was a little far away but the location ended up being great the Decour looks like something out of a design magazine and the room was spacious. They even had a rollaway crib for my baby which it seems like hardly any hotels do anymore so this is a big plus for me. This place is Huge! The room did not include breakfast but they did have a very popular breakfast buffet and complementary coffee in the lobby as well as a really nice gift shop. The hotel is also full of some amazing artwork and paintings of the Grand Canyon.I think this is probably the best place to stay near the Grand Canyon

"Best place to stay near the Park"

5
James B, Salt Lake City, Utah 20/11/2016

Only a couple minutes drive from the Park entrance and 9mi from the nearest Canyon viewpoint this hotel is in a great location. Check-in was fast and friendly and the room was very nice and spacious, clean and comfortable. The hotel has very good facilities and amenities. There are multiple nearby restaurants within walking distance or a short drive.

"Great place to stay, close to Grand Canyon"

5
scottpeth, atlanta 19/11/2016

We stayed here for one night when visiting the Grand Canyon. We were pleasantly surprised when we walked into the lobby, especially when considering the very reasonable cost. Other reviews refer to older rooms, but the lobby was in very nice condition, as was our room. The layout of the place is odd, with separate buildings and one central building. Our room was in the central building. As mentioned earlier, it was very nice. It had a large bathroom and a second vanity and sink outside of it. The room itself was very large. It was very clean and the beds were comfortable. We were almost regretting not staying at this properly for a second night, because of how enjoyable the stay was. We would definitely recommend this property to anyone and will stay here again if in the area.

"Plesantly Surprised!"

5
F6222KMgabrielg, Huntington Beach 19/11/2016

On our trip from California to Texas we decided to spend a few day at the Grand Canyon. After looking at a few different hotels in the area we settled with the Best Weatern Premier. Good choice! Very nice hotel for the price.

"Stay Away from the Breakfast BuFfEt"

3
monsoons2013, Yreka, California 19/11/2016

Our stay got off to a bad start because the tv was not working so we had to switch rooms after unloading the car and settling in the room. The room was spacious,the beds were comfortable,the big screen tv was nice. The room was equipped with a refrigerator and a small microwave that was not working properly. The room was comfortable. Now to the breakfast buffet. $13.99 per person in the Navajo room is an outrageous RIP OFF.....that's 42.00 for 3 people for a breakfast that most hotels provide their guests for FREE......

"Always A Great Place To Stay"

5
klkks, Billings, Montana 19/11/2016

I recently stayed at the Best Western Grand Canyon Squire at Tusayan, AZ. The desk clerk was friendly, helpful, and suggested I stay in their new building. I was given a room in the new annex 7000. My guess is that the new annex has been open for less than a month because the entire building had the scent of new carpet and new wood. I had super nice room which seemed brand new. The attractively designed open shower sprayed water on the floor so I had to use an extra towel to keep the floor from becoming slick. The room had lots of lighting. The windows looked out onto a center courtyard for the hotel complex. The room was equipped with a Koureg coffee machine, a microwave, mini-fridge, sink, desk, table, bureau, historic photos of the Grand Canyon, and extra towels. There was only one bar of soap for the both the shower and vanity. This motel touts its efforts towards being a “green” property so one soap seemed appropriate. The shower, stool, and vanity were in a separate room with a sliding door. The sleeping area had two queen beds. This Annex 7000 room was near luxury and a great Hotwire price of only $115. The room size is 18'x30'. It was clean and quiet but doors closing hall could be heard. There was no water noise coming from other rooms. I rate the Annex 7000 of the Best Western Grand Canyon Squire a solid 5 for quiet, clean, amenities, and price.

"Easily the best hotel near the Grand Canyon"

4
John C, Goodyear, Arizona 19/11/2016

This is likely one of the best Best Western Inns around outside the park and deserves the name "Premier". The building is well appointed and the rooms are quite nice. There's also a game room to entertain young adults and children. The bar food was good, but not great. We didn't have breakfast at the hotel either as the buffet seemed a bit pricey given the teens in our party.

"Good while visiting GC"

4
PR_S18, Utrecht, The Netherlands 19/11/2016

We stayed for 2 nights while visiting GC national park and were happy with the location ( very close to southern gate ), service and room. Breakfast buffet is a bit overrated in my opinion, however good and comparable to most other same category hotels. One positive point is that you can park your car almost at the entrance of your room. Reasonably priced . Would certainly advise to stay here instead of Williams / Flagstaff

"Spacious room, creature comforts"

5
plantguyMarietta, Marietta GA 18/11/2016

We don't stay at Best Western often but will be giving them another look in future. This is an attractive property, and our room was huge. The staff were courteous ans helpful. Would definitely stay there when next at the Canyon.

"What a great place"

5
Kathy M, Livingston, Texas 18/11/2016

We took an unscheduled off-season trip to Tusayan and were lucky enough to score a great room at the BW Premier Grand Canyon Squire Inn. Great facility, great rooms, terrific breakfast, and a very helpful staff. We had several hotels to choose from, and were extremely happy with our choice of the BW hotel. We will certainly return.

"Premier? Get Real!"

2
T W, Colorado Springs, Colorado 17/11/2016

I can't recommend this location for the following reasons: Calling this a Best Western PREMIER is in name only! They took away the free breakfast offered at every other level of Best Western and charge you $13.99 each for the buffet (that normally would be free at any other BW level). The nightly price was almost double of other BW properties we stayed at this trip (through CO, AZ & NM) but we figured it was because you're at the Grand Canyon. Management was a joke--I have food allergies, so I asked the night manager (Chino) about how things were made. He didn't know so he EMAILED his 'chef' and then left for two days (same 2 days we were there). No one got a response while I was there. I gave up waiting to hear from him so I asked the morning restaurant manager (Krish) the same questions--she didn't know if they used butter or margarine, what kind of oil they fried in or used on the grill, or what Eggbeaters were. She barely spoke English and didn't understand what I was asking. The waiter gave me more information on his break than she did. I had reserved a ground floor room when making the reservations 3 weeks in advance. When we got there, we were given a room (by the rude desk clerk) on the far end of the second floor of a poorly designed property. It was a V-shaped building where you drop off your luggage at the point of the V, lug it to one of the end points to the elevator, go up one floor & unload then haul it back to the point and to the other end point of the V. When I reminded them that I had reserved a ground floor room, they 'upgraded' me to a ground floor room. The room numbering is extremely confusing--so trying to find your room by the building number (they have 7 buildings) room number combination is frustrating. The room was small. The sheets were 'microfiber' polyester (our cotton PJs stuck to them when we tried to move), the bed was hard as the rocks in the canyon....but it was a room that was paid for (prepaid when reserved) when we needed a bed. It really wasn't worth arguing for a refund and trying to find another room on the fly. The had a small 6 lane bowling alley (NOT FREE) and video arcade on the lower level. Parking was a nightmare as well. Apparently they let people take up 2 spaces all of the time. One ways through the property so it was hard to exit without going all around the buildings. Not signed well, either.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear T W, We appreciate your feedback and thank you for staying with us. Please know that we value your opinion and we will be sharing your comments with the appropriate management. We do hope that you enjoyed the Grand Canyon area and have some great memories of your visit to the area. Best regards, Lori

"Top Shelf Hotel"

5
Anthony B, Palm City, Florida 17/11/2016

We were very pleased as we drove up to this beautiful hotel. The exterior is beautifully designed to fit in with the beautiful landscape in Grand Canyon. The staff was very pleasant and accommodating. We enjoyed the free coffee and breakfast. If u desire a bigger breakfast there is a restaurant on premises for that. The rooms r nicely decorated with light color furniture. Our room had two large beds; a safe, refer, and microwave. We were sorry we only stayed one night. We r minutes from the Grand Canyon with its breathtaking spectacular views.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear Anthony B, We appreciate you posting your comments regarding your recent stay at our hotel and thank you for your feedback. We are very pleased that you liked our hotels design and decor. Thank you for your kind compliment of our staff as being very pleasant and accommodating. We strive to ensure that our rooms are clean and comfortable and that we are providing premier customer service. We hope that you have many wonderful memories of the Grand Canyon and your visit to our hotel. We also hope that you will plan to visit us again sometime soon. Best regards, Lori

"Very Close to Grand Canyon"

5
Mike O, Sierra Vista, Arizona 16/11/2016

Very nice hotel right outside of the Grand Canyon South Rim entrance. The room was clean and nice, and the price was very competitive for the area. Within walking distance to Tusayan restaurants and stores.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear Mike O, As you mention, we are close to the south rim entrance of the Grand Canyon National Park and also within walking distance to shops and restaurants in our small town of Tusayan. We are glad that you liked our hotel and found our rooms to be clean and nice. We are glad that you enjoyed your stay and thank you for your review. Best regards, Lori

"Perfect for a pre-Grand Canyon visit"

5
Carolynrcohen, Kansas City, Missouri 15/11/2016

We were amazed at how close this hotel was to the park entrance- definitely the number one perk. With few options outside the park, this was all we needed. Room was nice, nothing fancy- but we were there for less than 12 hours. Rate was very reasonable for us and did the job!

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear Carolyncohen, We appreciate that you stayed with us recently and provided your comments. We are glad that you liked our close proximity to the south rim entrance of the Grand Canyon National Park. We are pleased that we had a nice room for you that met your needs. We hope that you have many wonderful memories of your visit. Please keep us in mind should you visit our area again. Thank you for your business and your review. Best regards, Lori

"Modern and comfortable"

4
eet2live, Arkansas 15/11/2016

Front lobby area is modern and upscale, and a large