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Best Western Premier Hotel Grand Canyon Squire Inn, Grand Canyon

4.0/5  - basé sur 6973 notations.
74 State Route 64, 86023, Grand Canyon, United States - See map
Best Western Premier Grand Canyon Squire Inn - Welcome to the Best Western Premier Grand Canyon Squire Inn! The Best Western Premier Grand Canyon Squire Inn is ideally located in the center of Grand Canyon. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Take advantage of our convenient location just outside Grand Canyon National Park and more at this full service Grand Canyon, Arizona hotel. Situated only one and a half miles from the entrance to Grand Canyon National Park, the Best Western Premier® Grand Canyon Squire Inn strives to provide outstanding customer service and comfortable accommodations guests deserve. Each spacious and well-appointed guest room at this Grand Canyon hotel feature 42 to 46-inch LCD televisions, microwave, refrigerator, as well as iHome® docking stations. Take advantage of the hotels many amenities including indoor pool and hot tub as well as an outdoor pool and hot tub, fitness center, bowling alley and an arcade. This 100% non-smoking hotel also offers meeting facilities accommodating up to 275 guests and three on-site restaurants for guests convenience. The Grand Canyon area offers a variety of activities to suit any taste including horseback riding, river rafting down the Colorado River and snow skiing in Flagstaff. Take a jeep tour of the Grand Canyon or hike the Canyon's Rim Trail or the Bright Angel Trail inside the National Park. Guests will also enjoy visiting the Yavapai Point lookout or taking a helicopter ride above the canyon for a birds’ eye view. The friendly, helpful staff at the Best Western Premier® Grand Canyon Squire Inn is ready to ensure a fun filled memorable stay in Grand Canyon, Arizona. Make a reservation today and save! Enjoy your stay. We are currently expanding. There will be evidence of this work during daytime hours. As a rural community, our Wi-Fi may not be the standard our guests expect in more developed locations.

Best Western Premier

Hotel Grand Canyon Squire Inn

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Hotel advantages

  • Coffee shop / restaurant
    Coffee shop / restaurant
  • Heated pool
    Heated pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 6975 guest reviews
NOTE ISSUED
Excellent
2558
Very Good
2666
Average
1144
Poor
397
Terrible
210
REFER TO NOTICE
Business Business
53
Couples Couples
2909
Family Family
2702
Friends getaway Friends getaway
660
Solo travel Solo travel
123
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Traditional Room"

4
08/11/2018

The room we stayed in leans more on the traditional style hotel rooms. It's not old but not new and modern either, just traditional. It was nice, clean, and spacious. Free breakfast, that's a plus. Location was decent. Definitely, need to rent a car to get to the canyon, no worries, they have free parking. Staff were super nice.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. We appreciate you letting us know what you liked about our hotel. Guests visiting the area will benefit from your comments! We hope to see you again soon!

"Good place to stay to see the Grand Canyon South Rim"

3
07/11/2018

We stayed a few days here while we hiked and toured around the Grand Canyon area. The hotel is nice, clean and the staff were accommodating. I guess because we were off season, some of the dining options were closed. The rooms are spacious and clean. The fine dining restaurant is expensive and I would look to other options if you have time. Overall its a good place to stay.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. Hiking and touring the Grand Canyon can use up quite a lot of energy, and you want a place where you can relax after a long and exciting day. It sounds like overall we were able to provide you with good accommodations! I am sorry about the breakfast buffet being closed; it's a very recent closure and our first off-season of testing the closure. We still offer lots of breakfast options to choose from on our Canyon Room Menu, and rates that include breakfast will have a complementary selection of items available. We appreciate your business and look forward to seeing you again.

"Visit with friends to the Grand Canyon"

3
06/11/2018

Its all about first impressions and this hotel didnt quite do that for us. There was a strong bad smell in the lobby. The check-in was fine and the big downfall was the room itself. it was dated and the bath was quite bad. The property has so much potential (the fitness center is large and nice and so is the pool area) but they have to do something about the infrastructure.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for stating with us and sharing your feedback. You've let us know what you liked and helped us understand where we should focus out attention in order to best exceed your expectations in the future. We appreciate you letting us know, and we hope you will return to visit with us so we may have another chance to provide you with better care.

"Totally Enjoyable Stay!"

5
06/11/2018

I cannot say enough about our recent stay at this property! Our guest room was clean, spacious and comfortable. We slept soundly and never heard other guests or disruptive noise. The breakfast buffet was much better than offerings from other hotels and my husband particularly liked the omelet station.All staff we encountered were polite, friendly and helpful. I would definitely recommend this hotel if you are visiting the Grand Canyon. The free shuttle to the park stopped in front the hotel. We could walk to other restaurants or gift shops in the village. It was very convenient.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review! Your comments help guests understand how convenient our location is and how comfortable one can expect to be when staying with us. We appreciate you recognizing our services, amenities, and friendliness. Thank you again for your recommendation, and we look forward to seeing you again.

"Great place to be at South Rim"

5
05/11/2018

I stayed at this property for three nights while photographing the south rim. This is a great value and being outside the park gets you away from all the tourists and noise. The property has excellent buffet breakfasts, great parking and superb service. If you are a BW gold member and have a senior park pass, you are in for a great time. Even without these goodies it's a great place to stay and has the best food in town.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you so much for staying with us during your recent photo shoot. You must have gotten some beautiful shots and enjoyed the proximity of our hotel to the locations you visited within the park. Thank you for recognizing the solitude one can find when staying outside of the park and for mentioning the convenience of our amenities. We appreciate you and hope to see you again!

"Great place to stay at a fair price"

5
31/10/2018

We were pleasantly surprised with this hotel. Everything was great for us. It is very convenient to the Grand Canyon Entrance. The staff at the hotel as well as the restaurants were excellent. The food was very good. We love the free fresh coffee always available In the lobby. My husband left his wedding band in the room and they had it mailed to us within 3 days in Georgia. We will gladly stay there again.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your the details of your delightful stay! We are so glad to hear we exceeded your expectations, and even happier your husband's wedding band was returned to him! We look forward to your return visit!

"Great Stay"

5
31/10/2018

Stayed here 3 nights in October. It is a great location for visiting the Grand Canyon. The park shuttle stops right in front of the hotel or it is a 15-20 min drive to the visitor center by car. Many places to eat are within walking distance or you can stay at the hotel. We ate in the lobby restaurant which was very good and stopped in the pub for an adult refreshment. The hotel itself really has everything you need, inside and outside pools, bowling, game room and gift shop. We ate in the upstairs buffet for breakfast, also very good. I loved that they had a water bottle filling station in the lobby with both flat and sparkling water. The staff are very accommodating and friendly. The only comment that might be a con for some people is that this hotel hosts bus tours so everyday a big tour bus would pull up and upload a large number of folks into the lobby. And the next morning all their luggage was outside their rooms to be picked up for the next location. This is a very busy hotel but they make you feel like you are the only guest when you speak with any of the staff. I would absolutely stay here again!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us on your recent visit to The Grand Canyon! It sounds like you found everything you needed and in a convenient location! We appreciate you letting us know we were attentive to your needs and made you feel like family. We look forward to seeing you on your next visit!

"Crazy for the canyon"

5
31/10/2018

We stayed at the Grand Canyon Squire Inn during our visit at the Grand Canyon. Service was great and the room was one of the nicer rooms we occupied during a 10 day vacation. A spacious bathroom and a keurig coffee maker in the room helped to make the experience better. It was a short drive into the park, and nice to have a great place to rest after a day of hiking.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review. We appreciate you letting us know we were able to meet all of your expectations, and you were able to enjoy all the Canyon has to offer. Thank you again for letting us be part of your adventure, and we will look forward to seeing you again soon!

"Staff not interested in independent travelers."

2
30/10/2018

First impressions were excellent but reception was very poor the receptionist wasn't very informative and rattled off information like a robot. We had to ask where to park the car and was not given proper direction I had to work out where the room was in relation to parking bay, it is a large complex with several car parks. The wi fi in the room was very poor I could only get online by sitting near the room door. The coffee machine did not work. A big hotel like this should have ice on each floor, I had to run upstairs and down a long hallway to find a machine. We got the impression that this hotel caters to large coach tours and were not interested in independent travelers

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for letting us know about your experience. We apologize for making you feel like you were lost in the crowd as we want all of our guests to feel they are receiving superior care. Our business is made up of very few large coach tours, and your feedback will allow us to evaluate how we are perceived and to improve the attentiveness of our receptionists, the reliability of our WIFI, and the amenities we provide. We appreciate you bringing this and other concerns to our attention so we can focus on how to provide more superior care to our guests. Thank you again for staying with us, and we hope you will give us another chance to earn your trust.

"Good full-service hotel, with other restaurants and businesses within walking distance."

4
29/10/2018

My wife and I stayed here for one night in October 2018. It was our first visit to the Grand Canyon. The lobby area is large and attractive, and the in-house restaurants looked fine. Our room with 2 queen beds was very good and the building had touches of luxury, but we did not particularly like the fact that our room was in a building located a 5-minute walk away from the main building where breakfast is served. Once we arrived for the free breakfast, we were happier because the food was very good (featuring omelettes made to order) and the breakfast room was extra-large and spacious. Our room cost $199 which is not a good value, but the good breakfast made me feel better about it. For dinner, we started walking to the main building's restaurant before realizing that it is a shorter walk to jaywalk across the highway and go to a different restaurant at a different hotel. (It's good to have options nearby). (But the jaywalking was truly dangerous on this busy highway). During our brief stay, we did not have time to try out the pool and other amenities, so I cannot comment on that. Overall I was satisfied with this choice.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for taking the time to share your experience with us. We appreciate you letting us know you enjoyed your arrival; we get a lot of great feedback about our lobby! The grounds are spacious indeed and can allow visitors a lot of time to explore, but it's not always convenient when your room is not in the Main Building. Thank you for pointing this out so future guests know what to request when they visit us. You've noted other amenities and features our guests can be on the lookout for, and we thank you again for sharing your feedback. We are so happy to be part of your travels. Please come back to visit us again should you return to The Grand Canyon!

"Give it a miss!"

2
25/10/2018

This hotel is hard to see from the road. Looks like they want to be anonymous, which I can understand. Our room was old and not very clean. The wardrobe door actually fell off completely and caused a minor injury.. We reported it immediately, there was no apology and we had to chase several hours later to get them to come and fix it. Health and safety clearly a low priority here. The gym and pool were the best things about the hotel. The food in the restaurant was actually OK, but they forgot to tell us that they could not charge to the room which meant a trip back in the freezing cold to get cash. Front desk were disinterested in our experience at check out.. Simply not good enough.

"Grubby rooms. Overpriced"

1
23/10/2018

Bedrooms very old & worn, carpets stained, overall very grubby. Not confident the sheets had even been changed as they had questionable stains..Bathroom was dirty and had lot of hair and dirt on the floor, Bedroom opens out on to parked cars so it is extremely noisy every morning early. Only redeeming feature is location and proximity to GC park. Not enough competition locally so Best Western can charge what they like, totally overpriced.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing the details of your trip. Our rustic rooms should feel welcoming and charming, and it sounds like you were met with decor you were not expecting and a cleanliness oversight on our part. The noise must have been disruptive to a stay that should have been relaxing and enjoyable. We apologize for failing to meet these basic expectations for you. We will work harder to ensure our guests have enjoyable experiences with us. Thank you for bringing your concerns to our attention, and we hope you will feel free to reach out to us at [email protected] should you wish to discuss your concerns further.

"Great hotel"

4
23/10/2018

I was not expecting much, just wanted to see sunrise in the Grand Canyon. This is a great hotel. Very clean and new. Big rooms, fridge microwave, great beds and shower. Everything we needed. We will stay for more nights next time. I will be back great hotel. Right outside national park.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for letting us know your expectations were exceeded! That's the best feeling while on vacation, and we are thrilled you were our guest. We look forward to seeing you again.

"Grand Canyan Delight"

5
23/10/2018

I visited the Grand Canyon and this hotel was recommended to us by a friend. Clean and neat place. The decor was rustic and in-keeping with the history of this region. The food was awesome at their fine dining restaurant. Overall a great place to stay.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for taking the time to share your experience with us. We are so happy to be part of your travels. Please come back to visit us again should you return to The Grand Canyon!

"Clean, convenient and friendly, but plan to eat elsewhere!"

2
22/10/2018

We liked most aspects of our stay here at the Best Western; staff were courteous, the location is just minutes from the entrance to the Grand Canyon, and our room was spacious, clean and comfortable. A word of warning about grabbing a meal here. One our first night we enjoyed a great dinner at the local Mexican restaurant. The next day we had a very full day of hiking around the We'd had a long day at the Grand Canyon and were pretty tired. Instead of heading out to try a place in town we figured we'd stay in and grab an easy dinner at the hotel's buffet. After all, everything else about our stay here had been pleasant, so I'm sure their restaurants are just as good, right? Guess again. Despite a big placard outside advertising a wide range of American, Italian, Asian, and Indian cuisine along with their (big letters) Arizona-style ribs (whatever that is), for $14 a person the selections were: rolls & butter, a salad bar comprised of tossed greens, beets, carrot & celery sticks, corn, grape tomatoes, raisins, shredded cheese, etc. with the usual 4 dressings. The main courses were the aforementioned ribs, fried chicken, Salisbury steak, some kind of Shepherd's pie-type casserole, rice, mac & cheese, egg rolls, spaghetti, meatballs, steamed vegetables, some kind of white fish. The ribs were inedible. Besides being drenched in a store-bought sauce, I could not cut them apart with a knife. If I were to guess I'd say they had been cooked & served, then refrigerated, then microwaved and put back out again. The Salisbury steak was rubbery and also seemed to have been heated/reheated. The fried chicken was burnt. The shepherd's pie was about the only item that had good flavor; everything else looked overcooked, or appeared to have been sitting too long. We thought we'd at least get a little satisfaction from dessert but their soft serve ice cream machine had run out of chocolate and no one seemed to be willing or able to rectify the problem. When one of the wait staff asked us if everything was ok, we told him it was disappointing and the worst meal we'd had in a very long time. He went back to the kitchen to relay our comments but nothing else was said or done about our displeasure. Not even an apology from anyone. Apparently the staff had no clue about how to respond to a dissatisfied customer. So be warned. If you plan to stay at this location, learn from our mistake and get your meals elsewhere no matter how tired you are! PS the Chile Verde at Plaza Bonita is excellent.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
We thank you such much for sharing the details about your stay with us. We will celebrate you found us to be friendly, our location to be convenient, and our rooms to be spacious, clean, comfortable; we will heed your comments about the buffet. Dining is an important part of travel because it delights our senses, and it should transport us back to our vacation in a positive way when we reflect upon it! A buffet should be convenient and delicious, and we failed to meet or exceed your expectations. We apologize. We can and will do better. We hope you will visit us again so we can have another chance to provide you with better care.

"Very good overall"

5
18/10/2018

We've visited a number of parks following The Venetian at Vegas and have found the hotels overall poor - mainly due to their monopolistic situation. This place has decent rooms / bathrooms, friendly staff (guy came immediately to replace the battery in our safe), bar/pub with good drinks (although ‘happy hours' is a con - beer $7 instead of $8!) and a fire, nice restaurant, well situated..... Overall very pleased we stayed here.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for reviewing our hotel. You mentioned our rooms are satisfactory and you felt a sense of hospitality. You've noted we have several restaurants on property, and a great location! Your feedback is so helpful as others are planning their special trip to the canyon. Thank you for staying with us and sharing your feedback. We hope you will come back and stay with us again!

"Absolutely Zero Sound Insulation"

1
16/10/2018

I checked in. Had to pay for the room when I made a reservation. Reservation was for 2 nights. Had to pay for second night upon checkin. So, I ask, can i pay when I check out. No. I said, what happens if I check out after the first night. No problem, we will refund the payment. This is unusual. So I went to the room. It was ok. Ate at the restaurant there for dinner. Went to room. Went to sleep. (Tried to sleep). I heard noise all night. Doors slamming, People talking in their rooms, in the hallways. Toilets flushing, It came from all sides. So if you want to sleep, try another place. And I will cancel my Rewards membership and NEVER ever stay at another best western again. Oh, if you ask for a feather pillow, they make a big production for getting you two of these. Way way way too much.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
It sounds like we failed to provide you with the great service you should expect from us. We have some work to do in order to earn your business back. You must have been beyond disappointed, and we can understand why. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will reconsider staying with us again so that we can have another chance to provide you with a superior experience.

"Nice Location"

4
15/10/2018

Nice amenities, two pools, hot tub. ten pin bowling (expensive), Disappointing that I had to walk to another block of rooms to get some ice. Evening buffet was ok but breakfast buffet not so good, If you think of an English fry up, you'll be disappointed, the only thing from a fry up was scrambled egg, strange. Overall nice rooms and comfortable.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for taking the time to share your experience with us. We are so happy to be part of your travels, and we understand we failed to meet your expectations with regard to the quality of the breakfast and the location of the vending. We hear your concerns, and we apologize for letting you down. Please come back to visit us again should you return to The Grand Canyon so we may have another chance to provide you with superior care.

"Nice place"

5
15/10/2018

Easy access to the canyon. Good food and service. Highly recommended!!!! Room and hotel were clean. Easy access to the pool and to the lounge and to all of breakfast and dinning areas. Will recommend to all my friends

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for your recommendation and such a positive review! We appreciate your business and look forward to seeing you again!

"SERVICE IS STELLAR! CLEANLINESS NOT SO MUCH"

3
15/10/2018

I was so happy to see another review stating the unsatisfactory conditions of the guest rooms at this location, only because hopefully something will get done. This location is busy and well situated for location and has a complex and amazing variety of amenities. The staff here goes above and beyond in all areas of service but the cleaning and maintenance are a shamble and really unsatisfactory. Best Western should step up and step in and represent themselves much better! Review would have been a 1 if not for the staff.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for taking the time to share your experience with us. We are so happy to be part of your travels, and we understand we failed to meet your expectations with regard to the unsatisfactory conditions of the guest rooms. We boast both rustic and modern rooms, and it sounds like your experience was of poor cleanliness and condition. We hear your concerns, and we apologize for letting you down. Please come back to visit us again should you return to The Grand Canyon so we may have another chance to provide you with superior care.

"US adventure"

5
12/10/2018

I would highly recommend Best Western. We have been travelling in the US for three weeks and have stayed in several hotels and Best Western stood out. We are scheduled to stay in another Best Western shortly and are looking forward to it.

"Far Better than Expected"

5
12/10/2018

We booked this motel to stay near the Grand Canyon South Rim and therefore it was an excellent choice. But beyond that, what an amazing surprise! We stayed in the newer part of the hotel and our room was very stylish and incredibly big. There was plenty of space although the room hosted two queen size beds, a kitchenette, and even armchairs to dwell in. The bathroom was also of excellent size with a big shower. Really outstanding is the outdoor fireplace situated beside the outdoor pool. We loved to go outside and cuddle in the front of the open fire (but beware: seats are limited).

"Nice Place"

4
11/10/2018

We stayed in room 4101. It's a spacious room, with a spacious bathroom that has a long vanity top, and there's a nice vanity area outside the bath, having a sink and mirror. The room had a microwave and refrigerator and is large enough to accommodate a wheelchair. The room was clean and well maintained. A possible problem for some was the room was next to a lobby waterfall and when it was quiet at night you can hear a pump, which could be disconcerting to someone who's a light sleeper. Only downside is the room needs to be updated and the waterfall pump, there for the 4 star rating. Would I stay there again, absolutely?

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for your four star review of our hotel. We appreciate you letting us know you found the rooms spacious, clean, and functional. You've described one of our rustic rooms in the Main Building. We offer rooms that have a more modern feel as well in our 7000 wing. You've noted we have a water feature in the lobby. While this is a favorite spot for many of our guests, it sounds like light sleepers may have some concerns about staying in a room close to it. We apologize for the disruption while you were trying to get some rest. Your feedback is so helpful as others are planning their special trip to the canyon. Thank you for staying with us and sharing your feedback. We hope you will come back and stay with us again!

"Wow!!"

5
10/10/2018

This was the 8th hotel on our Route 66 Adventure as booked by ATI and Virgin Holidays. Now purists will know immediately that the Grand Canyon is not on the Route but it is deemed a worthy detour. We arrived late having visited Meteor City on the way and we therefore missed the Grand Canyon!! We had seen it on a previous holiday so we decided on the meteor site instead (awesome) and had a couple of hours in Williams (a beautiful little town) and the Hoover Dam instead. This hotel is excellent and has everything you could want even a bowling alley!! There are several bars and restaurants, games room, pools and a gift shop. The room was great - huge room, very comfortable bed and had everything you would wish for. The bathroom hosted a sunken bath - yes!! The hotel is approx 7,000 feet above sea level and thus the air is thinner and, if imbibing in the bar, please take note that the altitude can cause you to feel extremely squiffy extremely quickly!! We opted for the buffet breakfast (not included), it was very busy and a large restaurant but the food was excellent and had an egg chef making omelettes to order. All in all a welcome albeit brief sojourn in a little luxury.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for reviewing our hotel so thoughtfully. You've created a sense of our surrounding areas, and you've captured a snapshot for others to begin dreaming of. You've been kind to mention our amenities are plentiful, and our rooms are spacious. Your feedback is so helpful as others are planning their special trip to the canyon. Thank you for staying with us and sharing your feedback. We hope you will come back and stay with us again!

"Great location hotel"

5
07/10/2018

The BW is not officially on the Grand Canyon property, but it might be the closest, and best maintained. It's big, the rooms are clean and comfortable, and there are plenty of amenities. The indoor pool is open 24hrs, the outdoor pools close earlier. There is a nice outdoor firepit area as well.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for taking the time to share your experience with us. You've noted we are conveniently located and have plenty of amenities everyone can enjoy. We are so happy to be part of your travels. Please come back to visit us again should you return to The Grand Canyon!

"This is a great deal "

4
05/10/2018

Rooms are very nice, 2 restaurants, indoor and outdoor pools, bowling and so much more. 15 minutes from Grand Canyon. I highly recommend it. Visited with my daughter who's a hiker like me and we had a great stay.

"Very good hotel"

5
04/10/2018

Apart from the convenience of the location, very near the south gate of Grand Canyon National Park, this hotel is very good because it has good rooms, clean and spacious, well designed. In spite of being close to the main road, the rooms are very quiet. It has four different restaurants at the hotel, swimming pool and fitness centre. All facilities to spend a few days going to the park. The service is attentive and efficient. The price is a bit too high for the level of the hotel, but it is worth it.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you so much for your thoughtful review of our hotel. We are so happy to hear you were able to enjoy your vacation. Pointing out our convenience, our clean rooms, and our great amenities helps educate travelers in choosing a room that best fits their needs. We are working hard in our pursuit of leading the industry in superior care, and we appreciate you letting us know we are on the right track. We look forward to your return visit.

"Its about location"

4
02/10/2018

My friend and I were looking for accommodations in the area and quickly realized that you will be paying premium rates not because you're staying in a 5* hotel but because of location. There is nothing wrong with Best Western, they offer some great hotels for a good rate elsewhere in the country but recognize that does not apply to this region and you may suffer from sticker shock (we did). Luckily, upon arrival we were treated to a very roomy interior that was clean, well lit, had two luggage holders (rare) and a nicely updated bathroom and comfy beds. We were surprised and very pleased. I cannot speak to facilities offered as we arrived late and left early but the location is close to the park (15 minute ride by car), check in and check out were both easy and we had no issues with noise or parking. Felt we made the right choice for our stay. Thanks Best Western.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for letting us know we were the right choice for you. We are glad to hear you found our facility to be clean, comfortable, and in great condition. It sounds like we were a convenient location, albeit a popular one with prices higher than what you might experience elsewhere. Our area works together to ensure our prices are competitive and fair while recognizing there are only a few of us as close as we are. We appreciate your positive review and you business. We hope to see you again on a return visit.

"Very well located"

3
02/10/2018

The hotel location, just two minutes driving from south rim national park entrance, and its pools, both indoors and outdoors, make the difference. Rooms need an important improvement and restaurants too. Good for traveling with children.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for your comments with us! We appreciate you letting us know what you liked about our hotel and how we can improve. We apologize for failing to meet your expectations with regard to our room decor. It sounds like you enjoyed being so close to the canyon, and you were able to relax in our pool areas. We do offer several restaurants on property serving breakfast, lunch, casual and fine dining; perhaps you can enjoy a dining experience with us in the future! We wish you safe and happy travels in the future. Please come back and see us again soon so we may have another chance to provide you with superior care.

"Staff & Pool Make this hotel Amazing"

4
01/10/2018

First visit to the Grand Canyon and wanted to stay right outside of the park. This hotel offers great access to the Park (either a very short drive to the entrance to the South Rim or take the free shuttlebus in). Starbucks only 2 minutes away. Great breakfast included and the pool area was simply a treat after a long day of hiking. Do not eat at the onsite restaurant - so over priced and not good quality. There are better options down the road. Staff are friendly, helpful and down to earth.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you so much for your review of our hotel. We are so happy to hear you were able to enjoy your vacation. We appreciate you letting us know our staff was helpful and friendly. Pointing out our convenient location to the south entrance of the south rim of The Grand Canyon, to Starbucks, and to restaurants in the area helps educate travelers in choosing a hotel that best fits their needs. We are working hard in our pursuit of leading the industry in superior care, and we appreciate you letting us know we have some work to do in regard to the quality of our dining options. We look forward to your return visit so we can have another chance to provide you with a memorable experience.

"Good location to visit the Grand Canyon"

4
21/09/2018

We are 2 seasoned travelers from Boston who have been around the world and this is a true review. Location is great for spending time visiting the Grand Canyon directly in the Village. This is my second visit to this hotel and stayed this time in a back building not main hotel (which is nicer than the back unit).Room is comfortable and clean but is dated and we have spent much less in past for rooms in same condition at other locations. Check in was easy and had friendly front desk clerks. We ate dinner in onsite restaurant and it was pleasant, nice staff and the food was nothing special as neither of us can remember what we ate 2 weeks later at this restaurant.

"Wonderful"

4
16/09/2018

My fiance and I stayed at this hotel because it was the only hotel name in the area we recognized. We aren't very outdoorsy but really wanted to visit the Grand Canyon and didn't want to stay in a lodge type of hotel which seemed to be very common in this area. I'll start by saying that the hotel is on the older side, the rooms are a bit dated HOWEVER the customer service, the size of the room, free parking, location and breakfast made up for it. The hotel was located 5 min from the Southrim entrance which was wonderful and there were lots of eating options. We really enjoyed our stay here!

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"Something for Everyone!"

5
16/09/2018

This is a huge hotel; I'd really classify this as a resort. It really has something for everyone, including a game room and bowling alley. The room was nicely decorated, nice comfortable bed. The extra nice thing was that the handicap parking was located right by the entrance to our building, which was very helpful.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
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"4-Star Accommodations, 1-Star Food"

4
13/09/2018

The hotel rooms are everything you want -- clean, comfortable, spacious, nicely decorated -- and staff is very helpful and friendly. Great location that is one of only four stops for free shuttles to the Grand Canyon Visitor Center. But, be prepared that the buffet and even ordering off the menu was not good. What we were told by other guests is that Tusayan does not have any great restaurants. Fast food is the way to go here. The one exception is breakfast. The hotel had a breakfast special that was a great value and really good.

"OK but expensive."

3
11/09/2018

I am not really sure why this hotel is #1. The Best Western (at least the room I had in building 3) was outdated and musty (our room definitely did not look like the pictures on the website). It looked like any other run of the mill motel room and definitely not a hotel room. It was fine for one night in the Grand Canyon (I guess they have a captive audience) and was very expensive (we stayed for one night over Labor Day weekend). We were, however, pleasantly surprised that breakfast was included - a buffet in what appeared to be a ballroom with an omelet station. We did not utilize (or even know about) the pool (I am not even sure the pool was open but the front desk staff did not mention this upon check-in). Overall staff was friendly, especially at breakfast. Parking was difficult to find. However, I have stayed at much nicer 5 star hotels for less than half the cost of the Best Western Premier Grand Canyon Squire.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know how we can improve our services and amenities. Your feedback is important to us, and we can use it in an effort to provide a better experience for our guests in the future. We hope you will come back again so we may have another chance to provide you with superior care.

"Beautiful property near entrance to park"

4
10/09/2018

We didn't even know Tusayan existed, so were a bit skeptical about what we would find. This hotel is beautiful! The pool area was really pretty, and our room was spacious, clean and lovely. Tusayan is about 7 miles south of the entrance to Grand Canyon and there are free shuttles, so easy peasy. Many other hotels, restaurants, shops, info center in walking distance. Avoid paying the high prices within the park and stay here!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know you enjoyed your visit! It sounds like everything you hoped for.

"Last bed before backpacking"

4
10/09/2018

We stayed here the night before we started our backpacking trip through the Grand Canyon. We arrived late and did not utilize the amenities, but the room was clean and met our needs. The staff we encountered we're friendly.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
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"Nice Room but poor staff attitude"

2
09/09/2018

Booked a Suite 6 months ago and arrived at 3.56 pm. Told "Guaranteed Check In" was at 4pm so to "Go away and come back in 10 minutes as we haven't got a room ready" - no eye contact just the malevolence look of "I have power and you have none". I returned at 4.00pm (4 minutes) and asked a different Desk Clerk for my "Guaranteed Check In" - room surprisingly still not ready - much fumbling and mumbling and then a reluctant and I mean reluctant "you can have a Suite in the "new wing" As I say very nice hotel but the attitude displayed in the 2 staff interactions speaks volumes!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know about your arrival experience. We apologize for the treatment you received. We can and will provide better care in the future, and we hope you will return so we may have another chance to exceed your expectations.

"Great amenities"

4
06/09/2018

Loved this Best Western..has pools, fitness center, bar/lounge, bowling alley and game room! Would have gotten 5 stars but the food buffets were HORRIBLE!! I am not picky about food at all but this was all canned crap and not even warm..really bad. And we arrived when they had just opened the buffet so no excuse for cold food!! Just eat elsewhere, their are plenty of places nearby.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
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"Great location and staff"

4
02/09/2018

Very well placed for a visit to the Grand Canyon (a MUST visit location), we spent a stormy night here which prevented use of the pool and outdoor facilities. Hotel is clean and comfortable with extensive full breakfast and very good staff. Because of the weather we ate in at the Spire Pub which was fine but made all the better by the two servers who did a great job.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
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"Great Location for quick access to the Grand Canyon South Rim"

4
02/09/2018

The Hotel is in an ideal location for quick access to the Grand Canyon South Rim. The room was clean and comfortable and had a safe.The hotel has a restaurant but there are plenty of restaurants close by, within walking distance.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
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"Staff was great. What ever I asked for it was done and exceeded my expectations."

5
30/08/2018

So close to the National Park Beautiful rooms. Comfortable beds. Food in main restaurant was amazing. It was Summer time and they had a beautiful fire place in the restaurant. By request we were seated next to it and we requested that it be lit. They went and got fire wood and lit it for us.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
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"Best Resort in the Canyon Area"

3
29/08/2018

Well located- a short drive to the Park entrance and honestly speaking, there are not too many options in the area, especially in the holiday season. We had a buffet dinner there and had buffet breakfast twice. Both were adequate without being fantastic. The property is organised like a motel and parking is adequate. Like someone else mentioned, we saw a couple of elks in the garden at night, which was great. Rooms are fine too. You will spend a lot of time in the Canyon, so the hotel is a good resting place between your visits.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
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"Great Location, Good Facilities!"

4
28/08/2018

This was a great hotel in a convenient location which has character and great facilities. The rooms were spacious and clean. The Hotel had three different eating facilities. I would highly recommend eating outside with finger food. The food was delicious and the bartender lovely and hilarious! I had my first cactus juice which was amazing! The Coronado Room was classy and although a bit on the expensive side tasted amazing (review on my account). The facilities were great with a gym, two pools, an arcade, a bowling alley, and three restaurants. The bottom floor was slightly dark and dank unfortunately. But it doesn't affect my review too much.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
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"We saw an elk"

4
28/08/2018

We saw an elk grazing in the trees next to the parking lot. Holy crap that thing was big. Coolest thing we saw. This was pretty late at night so it was kinda scary but still very cool. Location is pretty good, you're basically right up against the park. Other than that nothing super remarkable about this place. No complaints. This place was a bit overpriced but we came during a holiday weekend. Maybe it's better rest of the year.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
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"A good quality hotel"

4
27/08/2018

Good hotel, no complaints, staff were very good, swimming pool area was clean and modern, restaurant had very good food and wine, there was also a buffet restaurant which looked popular, the bar in the basement was great and played some very good 80's music. The staff were very good and friendly. On site laundry which was good, with nearby stores and shops. A great location for visiting the Grand Canyon. One observation, the outside pool bar does serve food until 9pm but don't expect too much, it's basically the bar menu but took twice as long to come out and they brought all the food out at once because they wanted to close. Well at least they were honest! I would recommend eating inside in the bar or one of the restaurants. I would return to this hotel as I thought it was good quality and the rooms and facilities were very nice.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
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"Misrepresented"

3
21/08/2018

The hotel was beautiful and the staff was friendly but because of the misrepresentation on the internet it cost me a day of my vacation time and I had used points for my stay so those were lost too. Just not a happy stay.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. It sounds like we might be able to better assist you with your points by hearing more details. Please feel free to reach out to me at [email protected] so I may seek resolution with you.

"Very impressed with the facilities and amenities but not the food at buffet restaurant! "

4
21/08/2018

Location is excellent and just by the entrance to National Park and walking distance to restaurants and visitor center. Very nice facilities in the area like the pools, jetted tubs, gym area, service and others. The room was ok with plenty of space and all the needed basics. Parking was an issue and the buffet meal at restaurant was poor. Menu and choices could be improved. Taste was poor and selection was average or below average. Drinks choices were good! Staff was helpful!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked and how we can improve. We hope you will come back to see us again!

"Great location but at a high price"

4
14/08/2018

We stayed here 2 nights on a cross country road trip to the Grand Canyon. Although this hotels location and proximity to the National Park was excellent, I felt it was lacking in some areas for the $360 per night price tag. Although the room was spacious with comfortable beds and 2 sink areas which is nice when traveling with 2 teenagers. The shower and tub in the bathroom was not ideal. The shower is in a large soaking tub and even though there was a handle on the wall it was difficult getting in and out of the tub and the shower dirty and moldy shower curtain did nothing to keep the water from spilling on to the floor. There was also a lack of electrical outlets near the bed to charge phones and no USB ports. The laundry facility was nice and close by but I traveled down the dark and gloomy long hallways in search of an ice machine that was functioning and finally found one on another floor. The ice machine at the end of my hallway had a sign that said out of order and when I went to the one in the next hallway hat had a sign that said out of order and to use the one in my hallway (which also was out of order). The only 2 elevators in the hotel were also out of order for a few hours one morning. The outdoor pool and hot tub was nice with an outdoor fireplace and my son thoroughly enjoyed the pool table in the game room for $1 per game. They also had a small bowling alley for $4-6 per person which we did not use. We did not eat in any of the restaurants as they were overpriced as well and luckily we had packed food and drinks. They did offer coffee and water in the lobby but only had powdered creamer available. I can't understand why the hotels with such high prices cannot not offer a free continental breakfast for their guests. Despite some of the problems it still is close to the park and has some nice amenities. But please change the shower curtains out between guests and update the bathrooms.

"Pleasant and clean hotel; great value"

5
12/08/2018

My wife and I enjoyed our 3 night stay at this hotel. The rooms were pleasant and all in it looked well kept and clean. The staff was very helpful. We particularly enjoyed the morning buffet breakfast. The croissants were by far the BEST I've had in the US. Almost equal to the French ones. Sacre Bleu!! I downed 5 the first day and moderated to 3 the other two days. The scrambled eggs were also excellent. Cooking scrambled eggs for a crown and knowing they'll sit under a heating lamp for possibly up to 45 minutes, at most buffet brunches by the time you get your scrambled eggs have turned into one solid, gelatinous and untasty revolting blob. Not so at this hotel. The scrambled eggs were as fresh and fluffy as if I'd made them at home. Maybe they toss the eggs over the edge of Grand Canyon to soften them up. LOL. All being said I would HIGHLY recommend this hotel to anyone. You won't be disappointed.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
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"Grand Canyon visit"

1
11/08/2018

Stayed here 2 nights. Dirty rooms very rude staff. They cleaned our room once and we had to ask them to come in. No dusting or hoovering. The only reason we stayed because it was only 10mins drive to the park. Everything is so expensive in here. 3 times more than usual. Don't stay here

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"Best Hotel for the Grand Canyon"

5
11/08/2018

Superb service and amenities in the area and tried other hotels for the canyon but this is by far the best and keeps getting better! Very friendly and professional staff made our stay wonderful and we wish all hotels could be like this one!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
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"Mediocre hotel meant for just sleeping"

3
10/08/2018

This hotel was booked for us by Trailfinders and is well outside the Park. Tusayan hasn't really got much going for it and it's debatable whether staying here or in Grand Canyon Park itself is better value for money. The room is very basic, food (breakfast) was terrible. Just as well we spent as little time in the hotel as possible in it whilst exploring the Canyon. However, there is a coffee/hot chocolate/cold drinking water dispenser in reception that is free to use.

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"Expensive but nice"

4
09/08/2018

The room is not cheap but the quality you get is good. Large rooms. Nice bathroom. Pool area is clean. Enough parking. Staff could be a bit more friendly but I guess they see tourists all day abget tired of it.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
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"Check-in Disaster"

2
09/08/2018

Hotel is outdated, small rooms and bathrooms. My family arrived at 11:00 pm after a very long day of travel. Upon arrival we were told the internet was down and as a result we couldn't check-in. We kept being told 15 minutes every time was asked about the status. The staff did not proactively inform new guests of the delay as they joined the check in line (and my family ended up advising others of the situation). Total wait time was close to an hour. The staff at the front desk was rude and indifferent to the lobby full of exhausted travelers. No offer of accommodation was made (complimentary drinks or offering to unlock the gate to the pool to sit at tables to wait etc). Each question asked was answered with disdain. I understand the hotel could not help the internet failure but their failure to be kind and courteous during the outage was unacceptable. The manager did provide a voucher for breakfast to compensate us for our troubles but only after beating asked to do so. Although there are limited options for hotels at the South Rim of Grand Canyon I would not stay here again.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know about your experience. We understand you were patient during the internet outage, and you made great suggestions on how we can improve should this happen again. We apologize for the inconvenience this caused you, and we thank you again for your loyalty to our brand.

"Family Vacation"

3
09/08/2018

This was my husband and our children's first visit to the Grand Canyon ever. I had visited 6 times throughout my life and the last time was 28 years ago and my parents and siblings and I stayed at the Squires Inn. So I decided to come back. We had 3 rooms for our family of 7, 2 parents and our kids were 13-21. The rooms were small but we were only there to sleep, our rooms were in one of the buildings not connected to the main part of the hotel. In our girls room the two queen beds had several stains on the sheets and comforters, I was very upset. Housekeeping responded immediately and changed all the linens. We tried the buffet for dinner which was average. The breakfast buffet was very good with many choices. The sports bar across from the game room had excellent food, drinks, and service. Our kids went swimming 2 days but my husband and I only could tolerate the indoor jacuzzi one day only for a few minutes because the chlorine smell in the indoor pool area was too strong. We used the laundry room which was convenient and clean. We would return but I would request rooms in the main part of the hotel.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
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"Great location. Nice and comfortable rooms"

5
08/08/2018

Very good location near the shuttle station to the canyon. Nice and comfortable rooms. Good breakfast and very kind hotel team. Very good location near the shuttle station to the canyon. Nice and comfortable rooms.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
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"Location location"

4
08/08/2018

This place was comfortable, clean and close to the Grand Canyon. After reading some of the negative reviews this place was better than I expected it to be. I choose this hotel because I wanted to be close to the Grand Canyon. This gave my family the opportunity to visit the Canyon more than once during our two-day stay. Shuttle right in Front of the hotel. Again it was clean and comfortable. If you looking for bells and whistles this is not the place. However, the staff was pleasant, friendly and very helpful. You are paying for location. Grand Canyon deserves more than just one visit it's so big and amazaing.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
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"Expensive for what you get..."

4
02/08/2018

We stayed two nights while visiting the Grand Canyon along the South Rim. Enjoyed our stay and the facilities were clean but costly for what you get. Nothing was included with cost of the room. This was the most costly place we stayed during our visit to Zion, Bryce, Page Arizona, Grand Canyon, and Las Vegas areas. Vouchers or a free breakfast would have been a nice touch. Food was okay and the drinks were extremely costly. Enjoyed some family time in the game room each night and thought that was a nice touch. Mainly shot pool, listened to music, and bowled. Location is pretty good. I gave it a 4 but felt more like a 3.5.

"Excellent stay close to Grand Canyon"

5
01/08/2018

I stayed at the hotel for 3 nights with my wife and 2 teenagers. We all liked the indoor pool, indoor hot tub, outdoor pool, and outdoor hot tub. Both kids and I really enjoyed the fitness center because it had a lot of great equipment including free weights, machines, and treadmills. The town of Tusayan is only 1 mile from the Grand Canyon entrance, so it only took a minute to drive to the entrance. Also, there are several restaurants, a movie theater, and a visitor center close tot he hotel.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you and look forward to your return visit. Safe travels!

"outstanding hotel and wonderful location"

5
31/07/2018

Hotel was amazing and only 5 mins from South Rim entrance! Clean, roomy and comfortable. Beautiful grounds and awesome game room/pool/workout center. Plenty of options to eat and play! They even held special fitness activities such as outdoor yoga. Bed was very comfortable (and both my husband and I have bad backs, but we slept very soundly!) Hotel grounds and room was well maintained and inviting. But the BEST part of this hotel is the staff-EVERYONE was very friendly and made us smile every day! Special shout-outs to the concierge, Misa, was so helpful with planning and just an all-out friendly person! AND Peter and Lydell (from the bar/restaurants) who made us laugh with their warm humor and great stories. Lydell especially was knowledgeable and shared so much about the local history! My husband and I were truly grateful for his personal attention and wonderful stories. The GM, Steven, greeted us and made sure our stay was comfortable! The wait staff at the buffet, Ashley, Vargas, and Mark, attended to our every need during breakfast and lunch. They were all so personable and accommodating and helped make our stay so memorable! I could go on and on about this property and the fabulous people working there but spacing for reviews is limited! If you get the chance to go to the Grand Canyon, this is the MUST STAY place!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. Thank you so much for your generous recognition of our team. We appreciate you and look forward to your return visit. Safe travels!

"Great spot for the grand canyon"

5
31/07/2018

We stayed here for 3 nights while visiting the Grand Canyon. The pool and pool side bar were awesome. We spent a lot of time there while we weren't at the canyon. The staff was really nice We had some AC problems with our first room and they switched us with no issues.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
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"Convenient for Grand Canyon"

4
31/07/2018

My wife and I spent one night at this hotel on our Riviera Travel California & the Golden West holiday. It is a big hotel in Tusayan Village just outside the Grand Canyon National Park. We found the staff to be very friendly and helpful. We had a big clean bedroom with two double beds. The room had TV, fridge, coffee maker, etc. The bathroom was surprisingly small, but had bath towels, hand towels and facecloths, plus plenty of toiletries. The hotel has a swimming pool which we did not use. We did not eat here but there are plenty of dining options for dinner and breakfast in the village.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
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"Grand Canyon Trip"

5
23/07/2018

We stayed for two nights at this very nice hotel in Tusayan, just outside the Grand Canyon. Great accommodations with friendly staff and great service. Lots of places close by for a meal and a grocery store just up the street. Would stay here again.

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"Luxury"

5
22/07/2018

From the time of our arrival to the check out process we were treated to smiles, happy greetings, assistance and exemplary service. The staff at this Inn seem to really enjoy their work. The meals we had at the restaurants on site were very good.

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"Exceeded our expectations!"

4
21/07/2018

We stayed for a couple of nights as part of a wider tour. The facilities were much better than expected. The presence of laundry rooms proved very helpful. The pool looked great though we didn't have time to use it. The gym was used by one of the family who said the equipment was good quality and worked (not often the case in all hotels!). There has clearly been continued investment. Good location at one end of the Tusayan "strip" but no more than a 10 minute walk to the General Store at the other end. Food at the hotel was good and not overpriced particularly.

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"Grand Canyon Vacation"

4
20/07/2018

Great location for being close to Canyon's south rim. We were able to get up and back twice in one day! Very busy place! Great place to stay. Higher prices due to location. Variety of meal options available so you can choose to spend $$$ or $.

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"Best Choice for kids"

5
19/07/2018

This is a VERY nice hotel, super close to the Rim, it has 2 Pools, bowling alley and arcade for kids. The staff is fantastic. We stayed in the newest building - it was super clean, spacious and comfortable. Great choice!

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"Tusayan stay"

5
19/07/2018

What a wonderful stay! This was our first time staying at a Best Western for quite some time. Upon check in, our reservation was upgraded to a business suite. Can't quite put into words how spacious this room was....and beautiful! And the AC was as it should be - not an icy blast! We received tickets each day for a complimentary breakfast which was amazing. There was a station where you could have omelets made to order, along with a buffet with scrambled eggs, sausage, fruit, waffles and an automatic pancake machine. There was a shuttle stop right in front of the hotel you can take to go to the Grand Canyon Visitor Center to connect to other shuttle routes to tour the canyon viewpoints. The outdoor pool area was beautiful also. There was also an outdoor bar, although we didn't have time to use it. And there was a bonus - a giant elk roaming the parking lot as we were unloading the car!! We'd stay at this location again!

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"The nicest Best Western ever."

5
17/07/2018

This is an excellent alternative if the hotels inside Grand Canyon National Park are booked. It has both indoor and outdoor pools, an outdoor fireplace, some rooms with balconies or patios, deer grazing on the grounds, and excellent service. There is a shuttle to the Canyon that stops at the door. We had a problem with our originally booked room and they upgraded us to a (ridiculously large) suite. New furnishings and clean. The fancy restaurant was good but I'd avoid the cheaper one. I'd stay there again and have recommended it to other families.

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"GRAND ADVENTURE"

5
17/07/2018

Excellent hotel! We wanted to be in close proximity to the Grand Canyon and this Best Western fit the bill. Food was excellent, staff was courteous and helpful and our room was to definitely to our liking. We'll be back!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
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"Good hotel in a great location for visiting the grand canyon"

4
10/07/2018

Location is fantastic if visiting the grand canyon which is ten minutes away by car. All the hotel staff were very accommodating and friendly. The room was large, clean, with a nice décor, had the fridge and tea and coffee making facilities expected in American hotels and the bed was super comfortable. The air-conditioning unit in the room was nice and quiet. The facilities were good and included a games room with a bowling alley (great if your travelling with children). The food was average, we did the evening buffet on our first night and decided not to use it again. Breakfast was ok. Would I stay again, for sure.

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"amazing location!"

4
09/07/2018

We spent 2 nights here while visiting Grand Canyon. This is a place that will cater to all your needs - clean rooms, nice pool, bowling alley, several dining options (the food was ok, nothing special). The staff wasvery accommodating and showed a great deal of hospitality. There is a lovely store within the hotel where we found cute little souvenirs and a good selection of snacks & beverages.

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"Very Nice Place"

4
08/07/2018

My family and I stayed here while visiting the Grand Canyon, and found it's location well suited for exploring the park. We found that our room, and the hotel overall to be clean and well kept. The rates were a bit pricey, but not out of line with the other hotels in the area....... typical tourist town prices. We didn't use the pools, or the game room so I can't comment on them, but overall I feel confident in recommending this hotel.

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"Our stay at the Grand Canyon"

4
06/07/2018

This was one of the most expensive hotels on our journey west to visit the Grand Canyon. There were elk in the yard and they had a nice laundry area. This was a plus! The room was ok. We walked to have supper and shop at the Trading Post nearby. It was too expensive to eat anywhere except fast food.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
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"Great locatiion!"

4
05/07/2018

This hotel is in a great location to tour the Grand Canyon. They do have a full buffet dinner if your in a hurry, and a nice pool. There is an activity center for families, and some good food choices. Pink Jeep Tours will pick you up from this hotel and bring you back, which is very convenient. The rooms are good, and we were comfortable. We saw Elk walking around by the pool, so heads up when walking the grounds.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback! We appreciate you.

"What a wonderful place!"

5
29/06/2018

The room are big and clean, we appreciate the pool (internal hot and external with jacuzzi) and the restaurant.. is wonderful! Everything is nice and you can eat a lot of delicious things, I would not go away!!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. Please come back and visit again soon!

"Beautiful Best Western Grand Canyon"

5
29/06/2018

I cannot recommend this hotel enough. It's beautiful, it's clean, and it has everything you could want and more. If you're visiting Grand Canyon South Rim, look no further. This place has indoor/ outdoor pools with Jacuzzi, outdoor patio with fire pit and bar. It has a bowling alley and billiards room. Free parking and wifi. Enjoy complimentary Grand Canyon Park admission and free bus to and from the hotel. The busses run every 20 minutes from the hotel to the Grand Canyon and back. Prices are comparable to all other hotels nearby. Buy tickets online for the Grand Canyon IMAX only minutes away. And don't forget to visit Bedrock City, home of the Flintstones, on your way to the hotel. You will pass right by it. Great staff and beautiful décor inside and out. Don't pass this up.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate your kind review!

"Awesome and affordable to see the Grand Canyon"

5
27/06/2018

My husband and I stayed here in May and it was all you could expect. Clean rooms and good and kind employees. The information area to get tickets for day trips was super helpful. The breakfast was great. They had a large selection including someone making omelets and they had a waffle maker. The wait staff were so nice. The manager was present asking where we came from and our plans while there. I can't even describe the Grand Canyon in words. It is beyond beautiful. And it's about 10 minutes' drive from the hotel. I would absolutely stay here again and do recommend it.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. How wonderful that you were able to experience such a beautiful place and were able to relax with us! Wishing you safe travels in the future.

"Pleasantly Surprised"

5
27/06/2018

Having never stayed ay a Best Western we were surprised to find that this hotel was a little upscale. The restaurants were good and the staff very nice. Convenient to the entrance of the Grand Canyon. Would definitely stay there again.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We are glad to hear we exceeded your expectations!

"Good value, super close to Grand Canyon "

5
21/06/2018

Great hotel with superb facilities (pool, restaurants etc) which is really close to the Grand Canyon. Very highly recommended, staff are very helpful and some are a little quirky which is actually fun! Good value.

"All Renovated rooms? False advertising... Housekeeping left our door open..."

2
20/06/2018

We stayed here for two nights last week during our visit to the Grand Canyon. The location is good, just a few miles from the south rim entrance. Check in was fine, although they only gave us one room key instead of two, which was a little frustrating to keep switching the key off between my husband and i. The hotel claims each room is recently renovated, and that may be the case with the furniture, but our carpet was so deeply stained, the fire sprinkler in the bathroom was severely rusted, the shower curtain had lots of mildew and stains and definitely needed cleaned, and the bed mattress was very soft that we sank into it too much (i'm 5'10 and 130lbs)... The worst part about our stay was the second day when we arrived back in the afternoon after being in the grand canyon all morning, i get to the front door of our room and noticed that our door was cracked open and housekeeping didnt shut the door all the way!! Having only one key as mentioned above, i was waiting on my husband to come over from the car, but once i noticed the door, i just had to push the door in with barely any effort to open the door without a key! Luckily i dont think anything was stolen, but it very well could have been! I mentioned this to front desk upon check out and they didnt seem to mind or offer any apologies. They said they would mention something to housekeeping... The renovated pool outside was nice, i used the hot tub once. Towels are provided outside. The rooms were overpriced for what they were. Next time we visit the GC, we will not stay here.

"Anniversary trip"

2
18/06/2018

On our recent & first trip to Grand Canyon from ireland we were booked into this hotel it was pretty basic which was ok but what disappointing us on the morning of our check out we were awoken at A Knock on the door at 08;30 am for room service we stated We are checking our today only to be disturbed again at 09:10 hrs requesting room service once AGAIN this actually annoyed us as we were intending to leave at 10:30 for an 11am checkout When we checked out & I returned the key to the main reception and I was asked was all ok with my stay I stated I had a complaint about being awoken twice for room to be cleaned when it was our check out day the reception gentleman appeared to not comprehend what I was saying & began asking about my key had I problems with it I told him I had a complaint regarding being awoken for room service on my morning of check out He continued to misunderstand what I was saying however the same gentleman clearly understood us the previous day in check in very clearly, So I just left annoyed and disappointing at his response,we Would not recommend this hotel again we booked it through trail finders and we will notify them of our dissatisfaction with the service we were on a special trip away & this was our 10 th hotel to stay in We wouldn't return to it as a result of disinterest in a complaint we had other hotels we visited were a lot friendlier better service & keen to make our stay enjoyable & memorable This I'm afraid was memorable for the wrong reason

"Family Grand Canyon tour with pink jeeps"

5
18/06/2018

As part of my grandson's introduction to Arizona, we drove to Tusayan to stay the night before our pink jeep tour of the canyon. This Best Western is clean, comfortable, reasonably priced and perfectly located. We ate at the hotel for dinner and breakfast and were not disappointed with the food nor the service. Highly recommend staying here for a relaxing rest before touring the canyon.

"Not bad nothing special "

3
18/06/2018

It is like you can expect from a best western type of hotel, Everything ok but nothing out of the ordinary. Location is close to Grand Canyon park entry so that is convenient and the swimming pool is also nice

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you!

"Bait and switch"

1
13/06/2018

They show a beautiful pool area... but don't tell you they have multiple buildings that are NOWHERE near the pool. We had two rooms that were well over $200 each... this place wasn't worth half of that. We had to change one room because the air conditioner was broken and the coffee maker didn't work in the other room! And don't ask for an early check in... they bite your head off on that request. No complimentary breakfast either. Better places to stay in the area.

"Nice Option near Grand Canyon South"

4
12/06/2018

We only spent one night here on our whirlwind tour of Vegas, Grand Canyon West and South and Sedona. We asked for a quiet and newly renovated room and that is what we got. Our room was large, clean, and quiet and the beds and pillows were comfortable. We did have our worst dining experience of our week long trip at the Squire Pub on the lower level of the hotel. We ordered chicken wings which were overcooked, and we had to flag down our server for everything we needed. We did not have breakfast at the hotel as it was not included in the price we paid. We ended up driving the 10 minutes into the Canyon for sunrise and had breakfast at the Bright Angel Lodge. The food there was very good and made to order rather than buffet. I booked this hotel, in part, because of the extra amenities here - bowling, billiards, pool, hot tub, etc. Since we were only in the Canyon for one night, we ended up spending most of our time there, so, other than a quick dip in the hot tub, the amenities did not benefit us. If I had a do over, I might have taken the room that opened up at a lodge in the Canyon one week before our trip. Our priority was to see sunset and sunrise in the Canyon - not spend time at a hotel. One other incidental observation - the hotel appears to hire an international staff (possibly for a more global appeal to the myriad people from across the world who are drawn to the Canyon). I have no problem with this, but, my husband and I had a hard time understanding a lot of what was said to us because of strong accents.

"Not the worst, but definitly not the best"

3
11/06/2018

My two biggest issues were that for the life of us we could not get both keys to work. I repeatedly tried to get two working keys and each and every time I'd return to our room for only one to work. The second thing was the buffet the food was disappointing. The hotel got the job done, the room was nice enough, there were just a few things that left us less then impressed.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked and how we can improve.

"Loved the location of this large hotel"

4
11/06/2018

We only stayed one night in May 2018, but the location was wonderful. Large indoor and outdoor pool, lots of things to do at the hotel (very family friendly) Large room with king bed (very comfortable) and large sitting area, The bath room was huge....love it. The wifi was a bit of a concern, my cell phone was hit with some Malware, but was able to 'clean it out'. Still loved the hotel, parking space, etc.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked and how we can improve.

"amazing hotel and instalations!"

5
10/06/2018

the hotel is beautiful, the pools are great and the room was really nice customer service is great however housekeeping woke us up 8:30 in the morning saying that we didn't have do not disturb on the door that's why he knocked....this was unbelievable and unprofessional....I understand that after 11 which is check out time you can knock on the door but never before that...….very bad!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked and how we can improve. When you are on vacation, relaxing is important. We failed to meet your expectations when we disrupted you while you are resting, and we apologize. We will use your comments to help our team understand how important it is to provide better care for our guests. Thank you again for letting us know.

"Wonderful"

5
05/06/2018

Great all in one hotel and close to the grand canyon. Staff was helpful and friendly. Food was great . Fun bartenders. The grounds were beautiful. The rooms were a good size. Pool areas were clean and outdoor pool had plenty of chairs. Fitness center had plenty of options.

"Great Location "

4
05/06/2018

Situated just outside the park, this was the perfect spot to stay. Didn't feel overcrowded in any situation. We enjoyed the hot tub after a full day in the park. Decided not to do the breakfast buffet but spent the same amount of money in the dining room. The 3 support servers were on top if their game, friendly and put a smile on my face.

"Great Stay"

5
01/06/2018

The whole experience here was phenomenal. The only issue we had was the toilet wouldn't flush but someone was at the room in the time it took me to go to the car and back inside (the car was parked outside the front door).

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked and how we can improve. We hope you will come back and see us again!

"Good hotel very near Grand Canyon NP"

4
01/06/2018

Best Western Premier is a large hotel with multiple restaurants, multiple swiming pools, bowling and arcade on site, with shuttle to the Grand Canyon NP just outside. The staff was great and helpful as well as curtious. Breakfast was outstanding. Overall clearly a good option for Grand Canyon NP visitors.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked. We hope you will come back and see us again!

"Perfect Vacation"

5
31/05/2018

Great hotel, we extended our stay there by one night because of the hotel. We were in the 7000 building and our room was spacious and clean. You will enjoy everything they have on the property to do from swimming in a heated inside and outside pools and hot tubs, bowling, different bars. Their restaurants from fine dinning to café we great. You will love this hotel!!!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked. We hope you will come back and see us again!

"Weird/funny time warp"

3
31/05/2018

This was my first trip to the Grand Canyon and I really had no idea that this was a whole “experience” — sort of a weird time warp of the golden age of american car travel. This hotel totally fits the whole vibe from its only slightly updated 70's western/glam resort-type feel. It's big: the original “Y” shaped building focuses around a three story central staircase with gold, waterfall, and western statues. There is even a dining room where you can get a formal dinner called The Coronado Room - so cool! There is also a bistro type place, a shop, etc. Around this central “Y” are newer “wings” that are freestanding with their own entrance lobbies. I wish i could tell you about the Coronado Room but I spent so long driving around the complex looking for my building that I missed dinner. The place is a bit tired looking- carpets are dirty, not much attention to detail ie: no shampoo/conditioner, the signage way-finding is abysmal to nonexistent, but it feels weirdly quirky and old fashioned. It could be a really special place but it needs some attention. The overall experience totally adds to the surreal experience of Grand Canyon-as-spectacle via the golden-age of cross-country car travel.

"Great Location if Visiting the Park"

4
30/05/2018

This hotel is very close to the entrance to the park and as such, they can justify their room rates. It is nice, but we feel a bit overpriced for a Best Western. Our room was comfortable and clean. Lobby is very nice and even has a gift shop.

"Lovely Stay"

4
30/05/2018

We only stayed for a night on our way to the grand canyon, but the room was huge (there was 4 of us and we fit easily & were comfortable), the hotel is lovely & clean and have a really cute lil shop on sight. The road by the hotel has a petrol station & plenty of food places.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked and how we can improve. We hope you will come back and see us again!

"good review"

4
24/05/2018

The location of the hotel is very appropriate .The room is just fine it is clean and the temperature is good for old people like me .The restaurant are are just perfect .I would use it again next time I go there for a vacation

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked and show we can improve. We hope you will come back and see us again!

"Best Value for a Grand Canyon Trip"

5
24/05/2018

Very satisfied with this property. A big surprise was the restaurants. I don't usually stay at chain hotels but this was an exception. The food, the outdoor areas and the staff were all exceptional. We would definitely stay here again.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked and show we can improve. We hope you will come back and see us again!

"Great staff"

3
24/05/2018

The staff at the Best Western Canyon Squire Inn was outstanding. They were extremely helpful. I had a pet friendly room, I didn't feel like the quality of the room met the price I paid. I understand many people do not treat a room as if it were in their own homes nor do they control their pets. Unfortunately, I do and therefore I pay the price for those who don't. The room was not very clean, but all the amenities worked just fine. There was a large area for pet exercise and relief. The breakfast buffet was a good value and prepared me for a day out at the canyon. The evening buffet left something to be desired--we did not return after our first foray there.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked and show we can improve. We hope you will come back and see us again!

"Lovely hotel close to the Grand Canyon"

5
24/05/2018

We had a very nice room; quiet and overlooking the pool area. Since it was cool, we had no issues with pool noises. The room was plenty big for us. My only issue was we did not have good wi-fi and because I had to work, it was difficult to connect to the internet.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked and show we can improve. We hope you will come back and see us again!

"BLDG 2000 new and nice"

5
23/05/2018

You can tell it's brand new and is still in the works of being finished up. Room had a nice touch with the stone and hard floors (nice change from rugs). Bed was comfy. Check in/out was pleasant. They have a water station for guests with all sorts of varieties which I thought was a nice added touch. Had a slight issue with hot water and Regis (its been a long day so not sure if managers name) but he was top notch perfect!! I was obviously upset about not having hot water and turned into feeling like I was talking to a good friend! Way to go!!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked and show we can improve. We hope you will come back and see us again!

"Nice stay"

4
17/05/2018

Very nice and clean place, a few miles out of the Grand Canyon National Park. Great friendly staff and clean rooms. - During our stay, we would miss the property from the main road a few times. I guess the signage can use better placement or lighting. - Very satisfactory though altogether.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked and how we can improve. We hope to see you again on a return visit.

"Nice hotel"

5
16/05/2018

We spent 1 night here while on a whirlwind tour of Arizona. The hotel is very nice and modern with large rooms. It seems to have been updated recently, and the room was very clean. This would be a great place to stay with your family because they have all the amenities. Pool, restaurants, bar and a bowling alley! I would definitely stay here again.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked about our hotel. Come back and see us again soon!

"Decent hotel and I would come again"

3
15/05/2018

I have mixed feelings about this hotel. My impression before I booked in Tusayan was that finding really good accommodations was not possible and, from the reviews, this hotel looked liked the best option. My expectations were not high and they were therefore met. We were assigned a room in building 3000 that was on the first floor but felt more like it was half in the basement. There was a somewhat musty, damp odor to the hall and room. However, it was clean and the king size bed was comfortable. The lobby in the main building is attractive where you can get ice cold tasty water and fresh coffee at any time. Also, the front desk staff were very friendly. All the lodging prices in this town are high but at this price, it absolutely should have included a breakfast. It turns out that the buffet breakfast at only $14 is a great deal and included made to order omelettes which were excellent. I would recommend to the hotel management that for a small cost to them, by including it in their base price, they would get more positive reviews.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked and how we can improve. Please come back and see us again.

"Avoid at all cost"

1
14/05/2018

Stayed one night and one night too much. Chose this hotel based on good reviews. I can only assume I was assigned a room in the old section of the hotel that many have said is not good. Everything, I mean everything, is dirty. At $296 a night for a two queen room I would expect a clean room. Dirty hallways, carpet, door, sink, toilet, floor, sheets, towels, coffee maker. I would have taken photos to post, but I didn't want to relive the horror. After years of using TripAdvisor I finally signed up for an account specifically to review this hotel......that's how bad it is.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know where we need to focus our attention. We failed to meet your expectations, and we apologize for letting you down. Please consider staying with us again so we might have an opportunity to provide you with better care.

"Location, location, location"

5
14/05/2018

A very nice hotel, rooms are spacious and clean. We stayed in the newer sections, so pretty clean and bright vs. the older rooms (they looked worn). Nice pool and friendly bartender - nice property. We had dinner at the steak house and food was great!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know how much you enjoyed your stay. Please come back and see us again.

"Pleasant Surprise!"

5
09/05/2018

I was initially hesitant to stay here but all the lodging in Grand Canyon Village was fully booked. We stayed in the 7000 building which is a newer building. The room was large and had a small refrigerator, Keurig coffee maker, and a microwave. The bathroom was large with a nice shower. We ate our meals in the room as the reviews of nearby restaurants were not good and were expensive. We found the best grocery supplies were in the Grand Canyon park at the Village Marketplace. They had rotisserie chickens for $4.99 and small pans of homemade meatloaf for $4.99. If you are into fast food there is a nearby McDonald's and Wendy's. It was nice to have both an indoor and outdoor pool. I do not understand the negative reviews. Maybe the key is to make sure to stay in the newer renovated rooms. I would not hesitate to recommend staying here.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback! We appreciate you letting us know what you liked. We value your business and hope to see you again soon!

"Like being in a movie"

5
07/05/2018

This was our best Best Western we've ever experienced. We are loyal to the Best Western brand and have seldom been disappointed. This one was over the top and I can't wait to go back. The service, amenities and accommodations were the experience to remember. The staff were extremely attentive in all areas of the resort. I only wish the stay was longer as we did not get to sample all of the amenities available.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you. We value your business and look forward to seeing you again.

"Not what I expected!"

3
07/05/2018

This hotel looked as good as it does on its pictures (outside)and the reception area is good. Our room was disappointing as very old and tired. For some reason we were given a disabled room, we didn't say anything as we didn't think it mattered. That was until we had a shower, the shower raiser rail didn't rise lol! The room was clean, and bedding good. The room was very noisy, you could hear everything in the corridor. We tried the buffet €18 + taxes, It wasn't the best and was over priced for what was served. The pub down stairs was good even though the staff was stretched. A nice selection of beers, happy hour, decent food and a relaxed atmosphere. I had a strange experience when checking out, a staff member who was more superior than the other staff allowed me to go to him at the desk then sent me back to queue until his colleague was free. It was a shame he made me feel uncomfortable as his colleagues had been lovely.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked and how we can improve our service. We apologize we failed to exceed your expectations. We hope you will consider staying with us again so we may have another opportunity to provide you with better care.

"There are hills nearby: run for them!"

2
04/05/2018

"Best Western Premier Grand Canyon Squire Inn"...like the "Democratic People's Republic of Korea" what it lacks in quality, it makes up for in the length of its name. We had an atrocious stay here that mercifully ended within a half hour. One is reminded of the Poltergeist movies when walking through its shady corridors. Our room didn't look terrible at first glance: besides the jalopy moonlighting as an air conditioner, the bed actually looked like it was purchased in the past decade. The bathroom, however, looked as old as Poltergeist itself. The tile grout had apparently gone goth or something. The toilet water featured a worrying shade of yellow no matter how much I flushed and I couldn't tell if it was just because the bathroom's fluorescent light was doing its best dying star impression. No worry: according to the sign on the toilet, it was just reclaimed water. Yes worry: the sign added something to the effect of "don't let the water touch you for the love of sweet baby Jesus" in several languages (okayyyyyy). That the previous visitor had missed his target - and was clearly dehydrated from what I was able to tell in this foggy morass - had us calling reception for another room. The second room was more of the same. Except the decent bed now came with the reddish-brown stain on Gorbachev's head and something with claws must have been testing the thread count of the sheets. Perhaps this room was the scene of America's first murder by a cat, who knows? These thoughts were interrupted by the toilet incessantly running/flushing by itself, keeping with the Poltergeist theme of this joint. Strike two: we were out. I would have given one star out of five if it weren't for the good service by the staff on site including at the front desk (thank you Andrea for expeditiously allowing us to leave with a full refund with no fuss) and the bellman, who took it upon himself to apologize for something that was clearly not his fault, which lies with Best Western's management instead: this is the kind of investment you're putting in - near one of this country's most iconic landmarks? As a budget traveler in my younger years, I have experienced far worse but never had to pay over $250 per night for the privilege. If there are indeed renovated rooms in this Best Western, we missed all of them. Final word of advice: if they offer you anything in the 2000 block, hit the road.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for offering your candid and valuable feedback about your experience. We appreciate you letting us know your interactions with our team were friendly and helpful. We will take your comments to heart and work toward improving the perception of value and quality, and we apologize for the unfortunate experience you endured. It is our hope you will come back and allow us another opportunity to provide you with better care.

"Great hotel near Canyon entrance"

5
03/05/2018

Very excellent hotel within a few miles of the South Rim grand canyon entrance. Rooms are well-appointed and very clean. Overall facility is very nice and the people were great. Highly recommend a stay here if you are planning to visit the canyon.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you!

"Problems"

2
02/05/2018

We got the large suite king bed room and while the room is very nice if very expensive I have some ongoing problems that should not be for the price we are paying. First the sound proofing is bad. I'm listening to some tramping around in the room above us and in the bathroom I can hear children carrying on coming down through the ventilation system. I have not found any way to turn the fan to constant mode. In fact the HVAC unit is not working at all and has the strangest set of controls Ive ever seen. The woman at the desk was clueless and said she'd send someone over right away whever that might be. We've been on the road fpr over a week now and this is easily the most dissatisfied I've been while paying the most money. Ugh.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know where we need to focus our attention for improvement. It sounds like you were met with disappointment, and we are so sorry for letting you down. Please feel free to reach out to us directly should you wish to discuss your experience further.

"Clean and comfy"

5
01/05/2018

Stayed here for one night during our stay at the canyon. We have nothing bad to say. The room was large and clean. Staff was pleasant and the onsite restaurant served a great meal. Check in and out was simple. It's all you need for a one or two night stay at the Grand Canyon.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you. We hope you will come back and see us again on a return trip to The Grand Canyon!

"Fantastic hotel to stay at."

5
30/04/2018

Very clean, close to the park, great amenities and great décor. Breakfast was good. Got a nice up grade to our room. Close to the helicopters located at the airport. Rooms were very clean and organized.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We are thrilled to hear you enjoyed your stay, and we look forward to your return!

"Enjoyed our stay!"

5
29/04/2018

Friendly, helpful people at front desk, at restaurants and in the hallway. Very nice facility. Well maintained, clean, nice landscaping. Big,clean room. Comfortable bed. Good A/C with continuous fan for easy quiet sleeping. Microwave, refrigerator, Keurig coffee pot. Excellent food at buffet for dinner and for breakfast. Would highly recommend this hotel. Paid $199 per night for 2 beds.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We are thrilled to hear you enjoyed your stay, and we look forward to welcoming you back soon!

"Best Western: Grand Canyon"

4
26/04/2018

Convenient location. Better quality than we expected for a Best Western. Facilities were nice and clean. Lovely pool area. Only about 5 minutes from the entranced to the Grand Canyon. Beds were comfy. A bit on the pricey side but seemed to be in line with other options in the area.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked! Please come back and visit with us again soon!

"Chasing refund for close to 3 weeks now"

1
25/04/2018

I made an online booking through the Best Western website and cancelled well within the free cancellation period about three weeks about. Despite two phone calls to the hotel accounts team and reassurances that the money would be refunded the next day, the delay being due to a malfunctioning card system, I am still waiting for my money. Not at all what I would expect from a major hotel company

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for sharing your feedback on Trip Advisor. I understand you are attempting to reach us in any way you can for resolution. I apologize that you have had to go to these lengths to get our attention. Given the anonymous nature of your feedback, I can best assist you if you reach out to me directly. I hope you will, as I would like to get this resolved for you. Please reach out to me at [email protected]

"Disappointing"

2
25/04/2018

We were looking forward to this one during our 30 day USA road trip. Many of our previous hotels on the trip had been Best Westerns, and we had loved them but this was to be the first "Premier." We made a mistake in booking "Economy double" rooms, because the hotel is pretty expensive. We arrived earlier than normal check in, and asked if our rooms were ready. We were told that one was (we were travelling with another couple,) so they checked in and got a very nice room. We went to the canyon and came back at about 6PM to collect the keys to our room. We were shocked when we got there! The bed is not a double - I can only describe it as a large single, and the room was tiny. Even with the small bed, there wasn't room to put our luggage on the floor. The images on booking .com do not bear any relation to the actual room. We went to reception where we were told our friends had been upgraded, but that there were no other rooms available. I asked to speak to the manager, and told him I was prepared to pay for an upgrade, but that we couldn't possibly sleep in such a small bed. He was quite argumentative and the jist of the conversation was "You've booked through booking .com so you'll have to contact them if you have a problem, or I can arrange a refund for you." I argued that the bed was not a double, and was therefore not what we had booked, but he was insistent that it was a "Small" double. I also pointed out that our friends on the same booking had received a room like the one pictured. Eventually, although it took a lot of persistence, and my wife suggesting she'd sleep in the lobby, the manager was able to find us a room in the main building. These rooms are very nice, and I would recommend it to anyone. I was left with the impression that the hotel wasn't really interested in clients who had booked through third party websites. In fact, looking at the hotel's own website, those rooms aren't even mentioned, so I suspect they are kept for third party bookers. Finally settled in our own room, it was by now 7.30 PM (after arriving at the hotel at lunchtime, so we decided to try the buffet restaurant in the hotel. It was a complete disaster. None of the staff seemed to know what was going on. The credit card machine wasn't working so we had to pay cash, the drinks machine wasn't working and nobody came to the table to offer us drinks, which we were quite happy to buy, and despite being told by the guy on the door that they would. The food was distinctly average, and wasn't be topped up regularly. Breakfast was the opposite - great service and excellent, fresh food, by the way, and in a different part of the hotel. Other issues were the ice machine on our floor wasn't working, the drinks machine in reception wasn't working and neither reception or the shop, where I bought some clothes, could swipe credit cards - they had to go "old school" and take imprints. Overall, it felt like the hotel had some real issues with equipment and that nobody really cared much about clients. I almost felt like it was going out of business. I don't think I've ever written such a poor review of a hotel, and you can check my profile and see that we've stayed in many. My advice would be to avoid this one, but if you can't, stay away from the economy rooms, unless you are a single traveller with little luggage, and eat dinner out.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your valuable feedback. It sounds like you were looking forward to your stay, and you were met with disappointment instead. All of our guests should feel valued and cared for; the method by which you discover our property might be through a third party, and we want all of our guests to feel special--because you are! Experiencing instead sub par treatment or service is not what you should expect from us, and we apologize for letting you down. We can and will do better, and your comments help us understand where our focus needs to be, We are here for you should you wish to discuss your comments further. Please consider staying with us again so we can provide you with better care.

"Serving a very popular attraction, this hotel doesn't have to try very hard - and it doesn't"

4
23/04/2018

This hotel is strategically very well located, as close to Grand Canyon National Park as it's possible to get, without being actually inside the park. And with 5 million visitors annually to the Grand Canyon, this hotel (and its competition) in Tusayan AZ, really doesn't have to solicit customers. Our room was in an older "block" of ground-floor rooms clustered in buildings separate from the main building. These rooms are quite large and comfortable, with plenty of space for luggage, two sinks, and fairly good lighting. But these rooms are showing their age: our HVAC unit was loud, the bathroom door hadn't seen any cleanser in a VERY long time (think door handles to the bathroom), and the security latch on the entry door was pulling its screws out of the wall (effectively nullifying any pretense at security). The room did include a safe (an important plus for guests), and good wifi. At $200/night in this location, this hotel should include breakfast, but didn't... but the buffet breakfast was very good, and included a made-to-order omelette bar. The hotel has the pretense of a "luxury" lodging, but it's really a notch below that. The in-house restaurant ("Coronado Room") imagines itself as "fine dining," but really isn't (see my separate review). Having said all this... there aren't many choices when visiting the Grand Canyon, and what's available books up fast each season... so the Best Western Premiere Squire remains a decent choice.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked and how we can improve. You've shared wonderful details that will help future guests understand what to expect. We hope you will visit us again!

"This might not be the place if you want to check-in early"

3
23/04/2018

After hiking up Grand Canyon, we arrived the Inn before 12PM. Luckily a clean room was available and we were ready to check-in since we were messy and the outside was cold and windy. Only problem was the front desk staff wanted to charge extra $50 by checking in before 4PM. I asked if I could cancel the prepaid reservation and the staff said no and offered 50% discount, extra $25. For whatever the reason he did not charge, maybe because I told him that I expected a refund when I check-out before 11AM check-out time. I thought that the potential visitors should be aware.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know how the early arrival fee impacted your stay, and we are so sorry to have let you down. I am very happy to announce we no longer engage in this practice. All guests are welcome, and we will provide an early arrival experience at no cost to our guest. Thank you again for your business and your feedback. Please visit with us again soon.

"Would stay here again..."

5
20/04/2018

I booked Best Western Grand Canyon only a few hours prior to my arrival. They were out of designated pet rooms but opened up another one so I could stay here with my dog. They were overwhelmingly cordial at check in and check out, even giving my dog a welcome bag with milk bones. The lobby is lovely. Very convenient to the entrance of Grand Canyon South Rim.

"Great Hotel"

5
19/04/2018

Minutes from the entrance to the Grand Canyon National Park. Clean rooms. Nicely decorated lobby and rooms. Loved the framed photography in the hall on the main floor. Nice gift shop.We would stay there again.

"Do Not Recommend - Find an Alternative"

2
16/04/2018

Find another hotel. Found this specific Best Western confused about the concept of hospitality. When guests arrive after a very long arduous car trip -- you don't say, when they arrive a bit early, yes rooms are available, then come back and say -- sorry, rooms aren't available unless you pay $25 per room for early access. What? Are you serious? Can you operate a hospitability business any worse? I complained --and Mgt responded by blaming the front desk agent. Poor management. Find an alternative hotel near Grand Canyon. There are plenty to select from.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked and how we can improve. Your comments are so important to us in helping us deliver a high quality experience, and we are so sorry we let you down with regard to your early arrival. We will take your comments to heart and we hop you will consider giving us another chance to care for your memories.

"Clean and comfortable "

4
16/04/2018

Just outside of the Grand Canyon, this hotel had plenty of space, clean rooms, a pool and game room. A couple of restaurant choices and friendly, helpful staff. There are also several restaurant choices nearby and a quaint downtown area. Enjoyed my stay!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback! It sounds like you enjoyed your stay. We appreciate you letting us know what you liked. We hope you will be back to see us again soon, and we wish you safe travels until that time.

"Just ok hotel very close to the Grand Canyon"

4
15/04/2018

We picked this hotel because of its location - just 1 mile south of Grand Canyon entrance. The hotel is fine, nothing special. Rooms were spacious but plumbing could use some upgrading - as guests in the room above were taking a shower I could hear the water running - thankfully it was not during the night. AC and fan were working but air circulation was poor. Even though the room was very large, the air was stuffy. We did not need much and just needed a convenient place to stay during our visit to Grand Canyon. Overall, it was an ok stay, We had limited interaction with the staff but everyone seemed friendly and willing to help.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback! It sounds like you enjoyed your stay. We appreciate you letting us know what you liked and how we can improve. We hope you will be back to see us again soon, and we wish you safe travels until that time.

"Comfortable hotel - shame about the restaurant"

3
13/04/2018

A large property with clean, spacious rooms and very large bathroom. The bedroom also had coffee making facility in the room with a dedicated sink to this area which was very convenient. It is located just 10 minutes drive from the Grand Canyon Car parks. From a bedroom and location point of view we were happy with out choice. However Tusayan offers mostly fast food restaurants so on the first night we ate at the hotel buffet which was a monumental mistake. Shame on the hotel for serving such atrocious food. The hotel must think that tourists will not come back so it doesn't matter.

"Good but could have been better"

4
11/04/2018

Staying out of the Grand Canyon was a smart move on my family's part which is why we stayed at this hotel.. The buffet did not look appealing and I was surprised that breakfast was not included. The staff were pleasant and I must admit the soaking tub in our room was a god send after hiking in the canyon. Would I. stay here again, the answer is yes

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know we did not exceed your expectations, and we apologize for letting you down. Your comments are important to us, and we will take action to make the improvements necessary for a superior experience. We hope you will give us another chance to earn your trust and your business. Until then, please travel safely.

"Good but the buffet was terrible.And breakfast is not free but should be."

4
11/04/2018

The buffet was awful. I would compare it to cafeteria food. I could have eaten at Wendys near the hotel and it would have been better. And for half the price. I paid $66.43 for 2 adults and 2 kids and left hungry. And the taste. It was junk. The ice cream machine they use is the same one in my kids middle school. This hotel would have been fine except for the buffet. If I stay here again I would not use the buffet again, We had the breakfast in another part of the hotel. That was really good. I don't understand why the breakfast was great, the buffet was horrible and I paid $18 more for the buffet! I think it is disgraceful the hotel has this buffet, serves it to guests and thinks it's acceptable. It isn't. It's far from it. I go to eat dinner on a Sunday night, expect good food and experienced this subpar cafeteria food. I mean, come on, I ate at the airport for this price and the food was better. The hotel had a prix fix in the restaurant where we ate breakfast but it was from 5-7. Too early for me after spending a day at The Grand Canyon. You guys really know how to get a person and take advantage. On a Sunday night most places seem to close so what did we have available other than the buffet for a reasonable price? I'm on a budget trying to save money, expecting decent food. I wish we had gone to the restaurant and had a decent meal even though we would have paid more money. Another thing: I noticed there was no microwave or refrigerator in the room. I've stayed in many hotels and they all had refrigerators and microwaves. The only one that didn't that didn't this trip was in Las Vegas.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know we did not exceed your expectations, and we apologize for making you feel like you were taken advantage of. Our business is to serve you and provide a memorable experience. Your feedback helps us do just that, and we always want our guests to feel appreciated! Your comments are important to us, and we will take action to make the improvements necessary for a superior experience. We hope you will give us another chance to earn your trust and your business. Until then, please travel safely.

"Excellent time!"

5
10/04/2018

This hotel was way better than I expected. It is very busy in the main building and parking was hard to find. We went to check in and that was super smooth and fast and the staff was excellent. I guess according to the other reviews it really matters in which building you stay, the main building (and perhaps other ones also ) is old but well kept. As being a Diamond Select member we were assigned a room in a Very new building and it had a balcony facing the beautiful pool area. The room was amazing with a huge bathroom and nice walk in shower. the room was huge with a keurig coffee machine. Probably one of the best rooms I have ever seen in Best Western Hotels. The hotel had a nice indoor pool and also a heated pool and a nice hot tub. Breakfast was great with omelet chef but it was lacking fresh bagels.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you so much for staying with us and sharing your feedback. We appreciate you letting us know what you liked and how we can improve. It sounds like you had a great experience, and we are so pleased you enjoyed your stay. Our hotel features modern and rustic rooms, and we encourage our guests to let us their requests so we can best accommodate what they like. Thank you for being a Diamond Member. We look forward to seeing you again!

"Would not recomend to my Friends"

2
10/04/2018

My wife and I checked in here on Sunday 4/8. The Hotel seems older and in need of an update but the rooms appeared clean at first glance. We got our stuff into the room and left for the Grand Canyon National Park. When we got back to the room we noticed the front of ac/heating unit was nearly falling off. The crib that they brought to the room had a used crib sheet. We decided to live with the ac unit and called the front desk for a new crib sheet. We got our swimming stuff on and we to the pool. The indoor pool was freezing(I'm from the northwest so use to it being a little cold). When we got back to the room our crib sheet still had not been brought. We were hungry and order a pizza for take out at local place. While I was gone my wife made another call for a crib sheet. Then she noticed tiny blood spots on the main bed comforter. She call front desk again asking for new comforter. When I got back 20 minutes later the crib sheet and comforter still had not been changed and I went to front desk asking why no one was responding to our problem. They offer to switch our rooms at this point. We to be honest would have just rather stayed in first room but didn't think they could respond in timely matter to get our little one to bed. Don't know if this was just a bad night for the hotel but I definitely would not recommend it to any of my friends.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know we did not exceed your expectations, and we apologize for letting you down. Your comments are important to us, and we will take action to make the improvements necessary for a superior experience. We hope you will give us another chance to earn your trust and your business. Until then, please travel safely and feel free to reach out should you wish to discuss your experience with us.

"Not a favorite"

2
04/04/2018

We had modest expectations for this hotel, but it really fell short. On the plus side, check-in was lightening fast, and the staff was overwhelmingly pleasant at every turn. And the hotel truly is well positioned for the Canyon and for the handful of local restaurants. But that was not enough to make up for the lackluster facilities and sub-par food. Our room was very basic, but the loud refrigerator and ventilation made for fitful sleep. And the dinner buffet was -- honestly -- just awful. We were happy that our plans only included one nights' stay. I'm not sure if there are any better lodging options on the south rim, but I would rather camp outside than spend close to $300 for a night at the Best Western.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. It sounds like we met some of your expectations, but not all. We appreciate you letting us know what areas we need to focus on, such as providing a comfortable room that is quiet, and a dinner buffet that delights. I am so sorry we failed to provide you with a positive experience. Your business is important to us, and we will work hard to make improvements that will make you proud to stay with us. We hope you will return to give us another chance to earn your trust.

"Nice property, location and helpful staff"

5
04/04/2018

The location was great. The property is very attractive and well kept. My interactions with the staff were always pleasant and helpful. The bungalo layout was nice, and parking was convenient. Would have preferred a ramp instead of stairs for moving luggage.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked and how we can improve. Your business is important to us, and we can use your comments to create a more positive experience for our guests in the future. We hope you will come back and see us again!

"Outstanding!!"

5
03/04/2018

Coming from Vegas to the Canyon this was the absolute perfect place to land! Fabulous greeting, easy check-in. Clean rooms! I mean really CLEAN!! Comfy bed, great water pressure, dining and bowling alley all great. I spent some time standing by the fountain and was so comfortable in this hotel I nearly dozed off. I would and WILL be returning (say May or Oct) and know I'll have the same experience.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your positive review. We are so happy to hear you enjoyed your stay and we exceeded your expectations. We look forward to your return visit.

"Great location and stay!"

5
03/04/2018

I cannot say enough good things about this motel. It was clean, staff helpful and friendly, weight room had lots of equipment. We had lunch at the buffet, grabbed a quick bite at pub for supper and ate breakfast at the buffet. All were very good. The location was perfect for going to the canyon.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate your kind review, and we hope to see you again.

"Great Stay!"

5
03/04/2018

This hotel was close to everything, restaurants and shopping. We had super comfy beds. There was an outdoor pool and hot tub as well as a bowling alley. It was really nice having a store there for necessities.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you and look forward to seeing you again!

"Not great. Noisy. Dated."

2
29/03/2018

Really noisy place with music blasting at the pool late into the night. We could hear people all night at the pool. Rooms were so dated. Beds were not very comfortable. Check in and check out was easy but we would not stay here again.

"Clean, comfortable and great place for kids!"

5
29/03/2018

We only stayed one night, but had a very good experience. Our room was upgraded out of the kindess of their heart and we ended up in a king size suite. Very comfortable bed, large bathroom, and very nicely decorated. The hot tub was nice and hot and I could see how fun the hotel would be for a family with kids. Convenient to the Grand Canyon! Would highly recommend if visiting the park!

"Great Family Amenities"

4
29/03/2018

This hotel had great amenities. Pool, hottub, arcade, bowling and 4 restaurants to choose from. The staff are great and helpful I would recommend this hotel for others we had 5 in our group, including 3 teenagers who lik we d it very much very close to the Grand Canyon entrance and walking distance to the market and imax theatre

"Great option for visiting the Grand Canyon South Rim"

5
27/03/2018

My husband and I checked in very late at night and we were promptly greeted by a friendly check-in clerk. We were able to park by the hotel entrance closest to our room. The room was clean and large and warm. Everything about the check in and check out process was easy. The hotel is only about a 5 minute drive from the entrance to the National Park, so we were able to get there bright and early. The price was so reasonable. Would absolutely stay here again when visiting the Grand Canyon.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know you enjoyed your stay, and we look forward to seeing you again.

"Best Option Near Grand Canyon"

5
27/03/2018

Our family stayed here for one night while visiting the Grand Canyon. The hotel is huge, with four separate buildings. The pool is large and was busy. Rooms were large and quiet over night. The hotel has three different restaurants of varying value. Breakfast is NOT free like at other Best Westerns, but for $14 you can do the buffet which adds custom omelettes and some fancy pastries above and beyond the typical free selections. The hotel is great for kids, with a fun center and bowling lanes in the lower floor. Free in-room Wifi worked well despite what I read elsewhere. The hotel was more expensive than most Best Western's, but was certainly the nicest we stayed at on our trip. The location is excellent, with about a 15 minute drive to the Canyon Village where there is plenty of free parking for exploring the rim or various trail options. Make sure to stop in Williams, Arizona if you exit out the South access road. It was a charming town about 2 hours South.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. You recognize a lot of our amenities in your review, and it sounds like you had a wonderful time. I would like to mention we offer rates with breakfast. Please inquire about those rates should you return. We appreciate you letting us know what you liked about the hotel, and we hope we will see you again!

"Really nice!"

4
22/03/2018

Wonderful two nite stay here. Comfortable two queen bed rooms with small fridge and microwave. Free wifi. Complimentary coffee and tea and juice bar in lobby. Arcade, bowling alley, two bars and two restaurants. Indoor and outdoor pools. Tons of parking and a big property with multiple buildings. Couldn't have asked for more in a Grand Canyon stay.

"Very Dissatisfied"

2
22/03/2018

The receptionist were not friendly at all and when told about the problems I experienced in my room they acted like it was my fault. When I got up and tried to take a shower, the shower didn't work and the commode ran all night. In addition, my key to access the entrance door didn't work and I had to get the maid to let us in. I paid $289.00 for that room and there was no Continental breakfast. You had to fork out $16 per person if you wanted to eat there. We had stayed in a REGULAR BW at Page, Az the night before and it was wonderful and paid only a fraction of the cost of this PREMIER facility. All in all, I was extremely disappointed. It was definitely not worth what we paid for 8 hours of sleep.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. When you told the receptionist about what you experienced, you should have been treated with better care. When something doesn't meet your expectations, we want to make it right! That's our Service Promise to you, and it sounds like we failed you. On behalf of our entire team, I wish to apologize for letting you down. We assure you we take your feedback to heart, and we will follow up on the service you received. We will also ensure we take care to ensure everything is in working order for our guests when they arrive. We do hope you will come back and see us; please allow us another chance to show you we can exceed your expectations.

"Wonderful Hotel and close to the Canyon"

5
21/03/2018

We stayed three nights here, March 13-16, and found everything we needed. Our room was enormous, large bath, also a sink in the room at the vanity so we could use both at the same time. The beds were very comfortable and the linens were also nice. I liked the two sheets, with a thinner comforter between them. So much better than a big bedspread that doesn't get washed after every use. The bus for the Grand Canyon stops just in front of the hotel. Everyone was very friendly and eager to please. Even a flavored water machine by the front desk, and free! We had breakfast at the hotel and it was cheaper than the breakfast we got from McDonald's across the road! We would definitely stay here again!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. It sounds like your visit was delightful, and we are so happy to hear this! We will look forward to your return!

"Excellent Stay"

5
20/03/2018

During our visit to the Grand Canyon we stayed at the Best Western Squire Inn. The room was very spacious and clean. The staff was very friendly and helpful. The bus shuttle for the Canyon stops right in from of the hotel so it is very convenient to get to the South Rim of the Grand Canyon. Breakfast in the morning was very good with a wide selection. I would definitely stay here if I was returning to the Grand Canyon

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked about your stay. We look forward to your return and a grateful for your recommendation.

"Beautiful hotel, but missing a very basic necessity"

4
19/03/2018

Location is perfect - right down the street from the south entrance to Grand Canyon. This hotel does not provide free breakfast as most Best Westerns, although they do offer a breakfast buffet for a price. There are several restaurants almost within walking distance nearby, however. The walk to and from our room was nice and the view of the lobby from the spiraling staircase was so inviting, we only took the elevator at check-in and check-out because of our suitcase. Hotel has nice entertaining features for adults and kids. When I booked this hotel, I overlooked some of the older reviews that the Wi-Fi could be improved. Obviously, this has not yet been addressed as we had to bring our laptops to the lobby, the only place Wi-Fi was working, when the hotel wasn't busy to access the hotel's Wi-Fi. This became a big issue for us as it rained while we were there and there was too much fog to even see the Canyon from any observation point. We tried to do some really needed online catch up work instead to make use of time lost but ended up leaving the hotel early because of the Wi-Fi issue. Great hotel - just a big disappointment for an upscale one such as this not to have basic Wi-Fi.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked and how we can improve. Staying connected while you are on the road is so critical, and it sounds like our WIFI functionality had a huge impact on your stay. I am so sorry about letting you down and causing you to be unproductive. We are constantly looking for ways in our area to improve speed and connectivity, and we still have work to do. Your business is very important to us, and we hope you will come back and see us again. Next time, please inquire about our rates that include breakfast.

"Great Location-Nice Decoration-Friendly Staff-Close to the Grand Canyon National Park"

5
14/03/2018

I stayed there for one night with my wife in the last week of Feb 2018. It was a cold night and we arrived late after a long drive from McCarran Airport, Las Vegas and were warmly welcomed by Genesis (Front Desk Staff). He checked us in quickly and gave direction to our room, which we appreciate much as we were tired and wanted to rest ASAP. It was Room# 0321 that we got which was in a different building (Building # 3000) across the parking lot from the lobby. The room was clean, warm and comfortable in all respect. We slept well, and there was not much sound or disturbance we heard. Teejay checked us out in the morning. Again, he too was quick and efficient. I wanted to get some coffee before we head out to the Grand Canyon National Park. While there was coffee machine in the lobby, but there was no cup at that time. Teejay was kind enough to arrange for cup and lid for me. While, at some other time this simple thing may seem rather trivial and quite expected for, yet on a cold morning when I really needed some coffee, this meant a lot for me. I truly appreciate your hospitality. My thanks go to Genesis, Teejay and Best Western Premier Grand Squire Inn in general to make our stay enjoyable. As a Best Western reward member I have stayed in many of their hotels around US and this one is undoubtedly one of their best. No wonder their tagging as premier as well placed. We stayed for one night only and did not have much time to explore the hotel. Yet, out of a brief look that we could have the hotel compound looked really nice, well decorated, well equipped with indoor pool and overall happy staffs to keep their customers happy. Restaurants on-site, available breakfast buffet (about $ 14/person) but cannot truly comment on those truly as we did not eat there. Overall, we enjoyed our stay and will return here if we are back in the area. Thank you Best Western Premier Grand Squire Inn.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate your comments about Genesis and Teejay. It sounds like the hotel had everything you were looking for, and really made an impact on your visit because of the staff service. Your business is important to us, and we hope to see you again soon!

"Family trip"

3
14/03/2018

This hotel had a lot of things going for it. Proximity to the park and lots of amenities- indoor and outdoor pools, fitness center, indoor arcade/game area. There's not much to do in Tusayan in the evening so the activities down stairs were nice to have. The room was just fine. Could use some updating and brightening up. Prices at a lot of the restaurants are high, there aren't many restaurant options in town.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for taking the time to review our property and letting us be part of your family trip. We appreciate you letting us know what you liked about the hotel and how we can improve. We feature rooms with rustic charm, and we have recently opened a wing of modern contemporary rooms; staying in one of our modern rooms will give you the updated feeling you are looking for. Please come back and give us another try! We are confident we can offer what you are looking for!

"Close to the park and a nice place to stay"

5
14/03/2018

This place was not what we expected. It was very nice and the quality of the rooms was high. Make sure you get a room in the main building to have easy access to the hotel facilities. It snowed when we were there which made the place look like a winter wonderland. The small town has a range of food options and the entrance to the Grand Canyon is only a short drive away. It is easy to go back and forth to the park which is a great plus.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We are so happy to hear your expectations were surpassed by our quality. It's so rare to see the canyon covered in snow, and the Main Building is the perfect place to stay warm and have access to all of the amenities. We appreciate you letting us know what you liked, and we hope to see you again soon!

"Nicest place in town, loved it!"

5
13/03/2018

Traveled with another couple who stayed across the street at the grand hotel. BW wast by far nicer cleaner and the staff amazing. I especially liked Jessica who was the cashier at the amazing breakfast buffet, what a sweet funny lady! Mention u have AAA and u will get 10% discount.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know you enjoyed your interaction with Jessica. What a great way to start your morning. Your business is important to us, and we hope you will come back and see us again soon!

"Great Trip"

5
13/03/2018

Wonderful service, comfortable room, only downside was the expensive buffets and the hours of the food options, but no big deal because I really just needed a bed. Awesome that the fitness center and pool are open 24 hours if you want to use them.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know it was a great trip!

"Huge Hotel with Multiple Buildings"

4
07/03/2018

We enjoyed our stay and the fact that there was a soaking tub included. The HDTV programming was very sharp. When you go for ice, take your room card, so that you're not locked out. There is no complimentary breakfast.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your positive feedback. Our large garden tubs are such a treat after a cold day or a long day of hiking, and they can only be found in our deluxe rooms in the Main Building. Deluxe rooms in the 7000 building have stand-up showers instead. Your advice about the ice machine is spot on. The room doors are self-closing, and they will lock behind you. The key is also helpful to use in the stairwells, as we lock those doors also. We understand you may be used to receiving a complementary breakfast. We apologize for the inconvenience. Some of our rates do include breakfast for two, and we can assist with your future booking. We appreciate your business and look forward to seeing you again!

"Very closed to the Grand Canyon"

4
06/03/2018

Nice hotel closed to the Grand Canyon. Breskfast is NOT included. Beds were very comfortable. Normal service. It has a bowling and an arcade but it was really crowded and we didn't have the chance to use it.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked and how we can improve. Please come back and visit with us again!

"Handy Place to stop for Grand Canyon"

3
06/03/2018

This hotel is a good location for visiting the Grand Canyon South Rim. The rooms are comfortable and buffet breakfast was reasonable for price. The staff were all great. Nice bar downstairs to get a drink.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked about your stay, and we hope you will come back and see us again soon!

"Gem at the Grand Canyon"

5
05/03/2018

Hotel is close to the entrance to the Grand Canyon, shuttle even stops right out front if you don't want to drive into the park. Rooms were very nice and spacious. Hotel staff very friendly and helpful, and the food was delicious at the 2 restaurants we ate at. Having the bowling alley and arcade along with the pub made for great evening entertainment the whole family enjoyed. Highly recommend the Grand Canyon Squire Inn and will hopefully return again soon.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. It sounds like you had a great stay, and we really appreciate your recommendation. We look forward to your return visit!

"winter get away"

5
05/03/2018

The hotel was a great hotel both location, price, and things to do from bowling lanes to fine dinning. Close to park and a good staff.The canyon was only about five minutes away, and was great. well worth the time.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you and are so glad you had a five-star experience! Come back and visit with us again soon!

"Lovely big room not far from the Grand Canyon"

4
01/03/2018

We booked a 2 night stay here as we had a tour booked at the Grand Canyon. On arrival we noticed it was only a 5 min drive to the airport and there seemed to be plenty restaurants nearby and the main event the Grand Canyon National Park was a 20min drive away. Check In We parked outside reception while we checked in. Staff were extremely helpful and friendly. It was a quick process. Room Our room wasn't far from reception and there was plenty parking outside the room. We were away from the main hotel area so there was very little noise apart from traffic. The room was very large with 2 double/king beds, table and chairs, fridge, TV, safe, iron and ironing board, large wardrobe and chest of drawers. There was also a separate vanity unit opposite the wardrobe Good sized bathroom too with a lovely shower and complimentary toiletries. The bed and pillows were great. Very comfy and a great nights sleep. Hotel There were a few good restaurants in the hotel. We went to the Coronado Room for dinner. Downstairs there was a bowling alley and a bar also selling food. There was a pool but we never made use of this facility. There was also a gift shop selling postcards and magnets but some things were bit more expensive than maybe other shops. Lovely big hotel with great sized rooms and friendly staff.

"Clean hotel"

4
27/02/2018

We stayed here three nights for touring the canyon. We were so busy at the actual canyon we didn't get to try most of the amenities at the hotel. They have comfortable beds and the room we stayed was a two queen so it was average sized. Nothing fancy. It did have a fridge and microwave which was convenient. Dogs are accepted here so keep that in mind if you don't like them. The one next to us barked at everyone in the hallway but we are dog people so we didn't freak out. It is quite a large area with different buildings depending on the type of room you purchase I suppose. Two swimming pools indoor and outdoor. Both are heated I believe. Several restaurants on site. We had breakfast at the hotel $14 each but it was good and we had lots of choices. Ask for bacon if you want it. They bring it to the table. There is a man who will also fry eggs and make inlets if you don't want scrambled eggs. With the prices at McDonald's ($20 for two) in the area we found the quality and convenient location worth the small extra price. I would stay here again. We also ate at the Squire Pub. See photos for menu.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your review of our property. We appreciate you letting us know what you liked about our hotel. We hope you will come back and see us soon to try out the amenities. We're glad you allowed us to be part of your vacation!

"Great value and fun for the entire family."

5
26/02/2018

Haven't stayed at a Best Western in quite some time. Growing up in the 80's and 90's, my parents tried to stay at a Best Western as much as possible and I think I know why. As far as 3-star hotels go, they go out of their way to please and seem to have a very high standard. Appearance (especially the lobby area), cleanliness, spaciousness, amenities, service and location are all on the top of the list. Throw in the fact that they have a spacious indoor pool, arcade room and bowling alley (great for when you have 2 little kids like we do) and its a done deal. Wish there were more restaurants around the area but at the end of the day, Tusayan was still a good place to stay prior to the Grand Canyon and BW delivers great value for families. Keep up the great work and thanks!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We love being part of your family's travel traditions, and we hope we can continue to be part of yours. We appreciate you letting us know what you liked about our property. We look forward to hosting you again.

"Best Hotel Stay"

5
25/02/2018

We were a family of 8 who booked two rooms. The rooms were spacious and immaculate. The beds were so comfortable. Most notable was the staff. Very genuine and caring. Genesis at check in was wonderful as was TeeJay at check out. Art- at breakfast was great too. Wish I remembered more names because they were all wonderful. We ate both dinner and breakfast at the hotel and found the food to be great! The kids were in heaven with the video arcade and pools. We braved the snow to sit in the outdoor jacuzzi. It was amazing.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked about the hotel. We are glad to hear you enjoyed your stay, and we look forward to seeing you again!

"Best place to stay near Grand Canyon"

5
23/02/2018

We stayed here for a couple of nights while visiting Grand Canyon in February. Even though it was the "off" season, it was very busy at the hotel. However, the staff were extremely patient and friendly and gracious, not at all distracted or overwhelmed. The rooms were comfortable and spacious. The lobby and public areas were quite lovely. The bowling alley and game room were a big hit with our children. The breakfast buffet in the Navajo Room was top-notch. The food was delicious, and the service was spectacular. A server even made my daughter a custom hot-chocolate topped with whipped cream and chocolate! We all loved our dining experience at breakfast each morning! It truly felt like a "fancy" hotel compared to the typical Best Western hotels.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. Off-season is a difficult season to pinpoint at the Grand Canyon. The area is in high demand 90% of the year. I can understand how the off-season would be perceived as a slower time, and it sounds like you observed we still have a lot going on! It's always a great idea to check with us in the winter months to see how dynamic of a time it is while you're visiting. We greatly appreciate you applauding our efforts to provide great service, and we are glad to hear you had a top-notch experience. Consider staying with us again, please, and travel safely in the future.

"Perfect stay while visiting Grand Canyon"

5
22/02/2018

This is a resort type of hotel. Rooms are comfortable, breakfast is good and has a decent restaurant for dinner. It was renovated and expanded quite a bit since I stayed there in 2011. It is probably the best hotel in the area. Strength of WiFi : 4/5, Very good. You can play online games without much lag. AC and USB near bed : 5/5 Yes, outlets next to bed. Shower : 3/5 Water is OK strong for shampoo with long hair.

"Better Option than the Park Lodging"

4
21/02/2018

Nice location, 5 minutes from the entrance to the park. Much better than the lodging in the park that I have stayed at in the past. The room was big, clean and in good condition. It is a resort style hotel with a ton of amenities. The staff was friendly and acted like we were their only customers, unlike the parks lodging were no one seems to be happy.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We are so pleased to hear you enjoyed your stay. We wish you safe travels, and we hope to see you again soon!

"Great Bargain and Friendly Staff"

5
20/02/2018

This is a great location that gets you 10 minutes from the Grand Canyon. This hotel was very comfortable with an excellent breakfast. The hotels within the Grand Canyon may be a little more convenient but they are "rustic" compared to the comfort of this hotel.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked about your stay. Please come back and see us again soon!

"Just Awesome!"

5
20/02/2018

My daughter and I stayed here on a quick trip to see the Grand Canyon. We absolutely loved it here! First and foremost; the staff was so amazing! Professional, sweet, helpful and they all seemed so happy. The room was immaculate as well. Although we didn't use most of the amenities, they have everything you need right at the hotel. And, the breakfast buffet that's included was very nicely done. Although not in the park, it's literally just a few minutes to get to the Grand Canyon. We did visit during the off season, so I can imagine it gets quite busy, but the staff is so well trained I can't imagine them ever being anything less than the happy, professional crew we encountered. Well done to the entire staff. I highly recommend this hotel!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. Your comments are an inspiration to us. We are pleased to hear you enjoyed your stay, and we hope you will come back and see us again soon!

"Fantastic Hotel, better than anything in the Park!"

5
16/02/2018

Great location, easy access to the park. Very clean and comfortable room. The grounds are beautiful, nice outdoor and indoor pool. Had the breakfast buffet, great selection and the best omelettes ever. It was by far the best, Best Western hotel I have stayed in.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know you enjoyed your stay and that we exceeded your expectations. Your comments about us being the best make us very proud. Thank you again, and please come back and see us soon.

"Fantastic hotel at a fraction of the cost of the National Park lodging"

5
12/02/2018

We wanted to stay in the national park but the lodging prices were too expensive for us. This hotel is just outside the gates and was perfect. It was nicely done and the restaurant for dinner was exceptional. We really liked the fireplace in the lobby and the restaurant. It was actually perfect for us and I would definitely stay here in the future.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We are happy to hear you enjoyed your stay and would recommended us. We look forward to seeing you again!

"Amazing Staff!!"

4
11/02/2018

Stayed in Tusayan to see the Grand Canyon, and was very pleased with this hotel. We arrived at 9:30 am (check-in is at 4 pm) and had no problem getting into our room, and even got a free upgrade. Hotel itself was slightly dated, but very clean and well laid out, and our room was great. The staff was the true highlight - from the front desk clerk (Teejay) to the buffet staff, every employee was friendly, courteous, and smiling - what a difference that makes! Highly recommend this hotel and appreciate the amazing service!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback! We are happy to hear you are pleased with your stay. We appreciate you letting us know you enjoyed your arrival experience, your spacious room, and our staff service. Your recommendation is important to us, and we hope you will return soon.

"Vacation 2018"

5
11/02/2018

I have just started my trips for 2018 and this is the best BW Motel I've stayed at so far , I use different chains but tend to use BW Rewards program the most .I stayed at another BW Premier on this trip and this one was better all around

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate your loyalty and are happy to hear you enjoyed your stay. Please come back and see us again soon!

"Excellent Stay!"

5
10/02/2018

Room was very spacious and nicely decorated. Very comfortable. The hotel is decorated with historical photos and has a very inviting lobby. Be sure to check out the two floor height mural and waterfall. Close to entrance to Grand Canyon.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know you enjoyed your room and the historical and unique touches around the property! Please come back and see us again soon!

"Great property and outstanding service!"

5
08/02/2018

The location of this hotel is very convenient to the Grand Canyon, as well as some of the local restaurants and other stores (and a Starbucks) in Tusayan. My King room was big and cozy, with a comfy bed and everything I'd need (coffee maker, refrigerator, etc...) for making myself at home. But it was the customer service that really made my stay special. The place just has a cheerful feel, and Alexis at the front desk was especially helpful. One afternoon, I needed to do a quick load of laundry (coin operated machines are available for guests), but the detergent dispensing machines (for a small fee) were all empty. Alexis immediately grabbed a couple of detergent packages for me from housekeeping... while other staff immediately restocked the dispensers — and seemed to be having a great time together doing it! For what it's worth, their great moods really elevated the feel of the place. Their kindness made for an extra nice stay.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. It sounds like our location and services were perfect for you. We appreciate you recognizing the contributions of team, especially Alexis. Attitude makes a big difference, and we are happy to know our approach to service resonates with you in a positive way! We hope to see you again soon!

"Wonderful Stay"

5
07/02/2018

We chose this hotel because it is close to the park and very reasonably priced. The staff at check in and check out were pleasant and speedy. They upgraded us because we are Diamond Members. The suite was INCREDIBLE! Totally renovated, and huge. The refrigerator didn't work and they replaced it within minutes of my call. The breakfast buffet was great, huge assortment. Restaurant staff was also nice, especially Art and Jessica! WiFi was very fast too. Pool and hot tub was nice after a day of hiking.

"Very disappointing..."

2
06/02/2018

We stayed in Best Western hotels many times, we like the comfort of amenities and cleanliness of the facilities but not at Grand Canyon. The refrigerator wasn't working, so is the heater in the room. The tub in the bathroom didn't drain and so is sink. The bed was so uncomfortable, I could barely sleep that night and get up with a sore back. I would avoid this hotel in the future!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. It sounds very disappointing, your experience. We are so sorry you've reflected back on your stay in this way and were inconvenienced by those service failures. The opportunities you mentioned are within our control to improve upon, and we will work harder to pay attention to these opportunities. We appreciate you bringing them to our attention. Please come back to us again so we can share with you our improvements.

"Good hotel close to Grand Canyon"

4
05/02/2018

I chose this hotel because it was close to Grand Canyon National Park. Very convenient location. Staff at check in and check out were wonderful! Comfortable bed and room. The fan on the heater was a bit noisy but didn't bother me.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We are happy to hear you enjoyed the convenience of our location, comfort of your room, and arrival and departure experiences. A noisy fan can be disruptive, though, and we apologize for the inconvenience. We appreciate you letting us know and hope to see you again!

"trip to grand cyn"

5
05/02/2018

awesome place to stay. everything we needed was right there. rooms are large clean and well appointed. we ate in the restrurant for two dinners grand food. breakfast was better than the usuall fare they do have an omlete bar. cocktail lounge is nice with full bar pleasant bartenders. they do have a happy hr with 1/2 price apps that are pretty good.. i don't think you could go wrong here on any lengh stay.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We are happy to hear you were comfortable and had a great experience. We appreciate you letting us know how wonderful your stay was, and we look forward to another opportunity to host you. Safe travels!

"Very clean and comfortable"

4
01/02/2018

The Best Western Squire Inn is just minutes from Grand Canyon National Park entrance. Our room was very clean and comfortable. The staff were friendly, accommodating, and responsive to our needs. We would defintely stay here again

"Awesome!! Super!!! Great!!! Fabulously delicious!!! Marvelous!!! Beautiful!!! Relaxing!!! State of the art!!! Art!"

5
30/01/2018

Awesome space beautiful space relaxing space artistically designed space great staff super experience Great experience will return definitely. State of the art facility with nice location. Totaly satisfied!!!!!

Barbara C, other at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your positive review! We really appreciate you recognizing the modern touches you found throughout the property. We've been able to maintain a lot of the historic charm and rustic design in our rooms, and we love the new additions of our pool and fitness areas. The new wing of contemporary rooms is becoming a favorite for our guests. We are glad you enjoyed your stay. Please visit us again soon!

"Helpful and kind staff"

4
28/01/2018

We stayed two nights to visit the south rim and Page Arizona. Our room was large, clean, free Wi-Fi, coffee and tea. We got there early and we wanted to check-in, however all the rooms were booked and we couldn't check-in early. One of the staff was very kind and allowed us to use the internet, since we didn't have any service. The hotel had three restaurants, a souvenir store, bowling and a game room. Food was good and not as expensive as the other restaurants and not as packed. I would definitely stay again here and next time call the hotel directly they may give you a better discount. 928.638.2681 ext 4410 and talk to Register Perkins . Hope you enjoy your stay as much as we did!

Barbara C, other at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. Regis Perkins, our Front Office Manager, will always be happy to help! We appreciate your recommendation, and we look forward to connecting with any future guest who reaches out to us as a result of your kind words!

"One of the best! The Grand Canyon"

5
28/01/2018

We have stayed at one of the best hotels of Best Western. We had it all including the biggest room a hotel could offer. We had a bowling alley down in the lower level of our hotel. Our food at breakfast was wonderful. The room held just less than 300 people. Even though the Grand Canyon was cold we had people from all over the world. The management and staff went out of their way to see that we were happy at all times. We felt special. We could see that all the people felt that way. We have a friend working for the parks we invited to a dinner one evening at my hotel's better restaurant. She was treated well and my entire table was given 10% off for being National Park workers. The food was very good. The wine was good. Everyone at the table was happy. The temperature was 11 degrees outside. None got cold or even thought about the weather. The waiter was great, as was the bartender, the room was cleaned always, the manager at the front desk saw to everything. When we called for help with the luggage, the man was there in two minutes.

Barbara C, other at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us. We appreciate you letting us know how much you enjoyed your stay! We strive to provide a superior guest experience, and it sounds like yours was perfect! We hope to see you again!

"A Gem in the Mountains"

5
28/01/2018

Given its location, this was an excellent hotel! ... Comfortable beds! Very friendly and courteous staff! We had a room with 2 queen beds and found it to be very comfortable. Our sleep quality was excellent! We didn't get to try it but we saw some people coming out of an indoor pool. It had a mini-resort vibe and we saw that there was even a bowling alley (which we unfortunately were not able to try.) There's a café on the ground floor serving hot meals! ... We liked the place! Too bad we only stayed overnight as we just took a quick visit to the Grand Canyon National Park and had to checkout the next day!

Barbara C, other at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing such a positive review! With all our hotel and area have to offer, you were able to make the most out of your vacation! We look forward to seeing you again!

"Best of all the Grand Canyon"

4
21/01/2018

I stopped short of 5 stars only because in other parts of the country there are finer hotels. For the area, this is the best hotel. Great location, large rooms and very comfortable. The staff was very friendly and very helpful planning trips.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. It sounds like it was a great visit, and we are glad we could help! Come back and see us again soon!

"Comfy Bed"

4
21/01/2018

Spent one night here on way to Williams, Az. VERY comfy bed, nice room. Amenities were great. Breakfast was good as well with made to order omelets and waffles. Soda was also included which was a big plus for me ;) Hotel was spacious all around. Would stay here again and will refer.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. We appreciate you letting us know what you liked about the hotel! Please come back and see us again soon!

"close to GCNP and reasonable priced"

4
21/01/2018

There were 3 of us in a standard room with 2 queen beds. The room was spacious enough taking in consideration that we spent all day in GCNP and came to the hotel just have a snack, to take a shower and sleep at night. The room has everything that it needs for such a stay. The beds were too soft for us and the pillows are a little bit bumpy, but it was fine just for three nights. We asked for a quiet room and were located in 2203 on the second floor. The staff was extremely helpful and polite. We had a couple of minor issues that were resolved immediately and reported back to us. In general, if you're going to visit GCNP - this is a convenient place to stay. A good 3 star hotel to stay if you are not extremely demanding.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. It sounds like you were pleased with your stay overall, and we appreciate you letting us know what you liked and how we can improve. Please come back and see us again soon!

"Good but not excellent"

4
21/01/2018

We spent 3 nights here in January 2018. The hotel is nice and well laid out. I was surprised to notice that most of the fireplaces used real wood, not fake gas flames. It was a nice rustic touch. Our check in experience was good although I'm glad that I wasn't the person that called the front desk that was put on hold and was still on hold when we left 5 minutes later. The breakfast buffet is great, a wide selection of food. Too bad it couldn't stay open a bit longer as it closes at 9:30am. Oh well, that made us get up and get started on our day. They have an outdoor and indoor hot tub and pool. We were told that both pools were heated but when we hopped into the outdoor pool on a dare I would swear that it is only heated enough to keep it from freezing solid. Holy crap was it cold. If you're going in January avoid the outdoor pool, use the inside pool or the hot tub. It's also nice that they have a bowling alley and arcade in the building but it would be nice if it stayed open a bit later than 10:00 pm. But if you want to get up in time for breakfast then I guess you need to get to bed early too. My biggest complaint is about the cleaning staff. We left empty cans and a newspaper on the floor by the door so they would take them from the room but they did not. They were left for two days so I found a cleaning cart and threw them out myself. Would I stay here again? You bet.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. Isn't it the best to see a wood-burning fireplace? Such a great touch, and we appreciate you noticing it. Also, we appreciate your concern for the caller on hold. Fortunately, we have six phones in and behind the Front Desk and other team members are able to connect with our guests from those remote extensions when the hold light is blinking. It sounds like the outdoor and indoor hot tubs and pools could use an inspection of the temperature, and we can address that right away. Your comments about the hours of operation for the Fun Center have been shared with our Leadership Team for consideration. It is disappointing to hear we overlooked something so easy to control. Trash should be thrown away, and I am so sorry we failed to meet that basic expectation for you. We appreciate your recommendation. We care about our guests and will do what it takes to make sure vacations are enjoyed when our guests stay with us!

"Lodgings close to Grand Canyon"

4
21/01/2018

Stayed for a night in January 2018. Very nice hotel. Close to Grand Canyon South Rim. Clean spacious room. Helpful staff. Good training facility that was open 24 hours. Didn't stay for breakfast, but seemed good. Would likely stay there again.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. What a great way to kick off the New Year with a visit to the Grand Canyon! Thank you for letting us be part of something special. We hope to see you again soon!

"Great room, convenient to GC"

4
18/01/2018

The room was above average. I did not enjoy the loud hallway (make of stone bricks, of all things. Great for echoing sound.) Went to the hotel pub and sat for a quite while before being acknowledged by wait staff. Ended up leaving and going to local restaurant. The other staff (front desk and housekeeping) were superior.

"Not bad and location pretty good"

3
17/01/2018

Not one of my favorites. Didn't help that we couldn't get into our room without nearly knocking the door down. Apparently the security latch was broken. We had to call maintenance to fix it. They simply removed it. The lobby gives you a sense of updated decor...the hallways and rooms, not so much. Very dated decor; typical hotel "smell", and teeny-tiny bathroom. Could barely move around. Water pressure was also very low.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. I was so taken aback when I read about your experience, and I can only imagine how shocked you must have been! I am so sorry about what happened. Your comments will be reviewed by the entire team so we can discuss how to make improvements in this area with regard to the door. I'm sure the room not being spacious and water pressure being low didn't make matters much better for you. Please accept our apologies for how your visit was handled. We are here if further discussion is needed at [email protected]

"Great hotel for staging multiple days into the Grand Canyon"

5
16/01/2018

I have stayed here for work meetings at the Canyon. The hotel is about 5 minutes away from the South Rim main gate to the canyon and has multiple different restaurants, from fast, casual food in the pub to sit down dining in the Coronado Room. There are multiple buffet locations as well. The hotel is being refurbished and refreshed, so some halls of rooms are not available. The main building is open with space inside between twisting spiral staircases between levels. In the basement is a bowling alley and kids arcade along with a nice waterfall that spans multiple levels. I prefer the rooms in the main building, but there are some outbuildings with rooms too. The rooms are nice if a bit basic overall, but you are not here to hang out in your room - you are here to sleep, clean up, eat and get back to the Canyon. You pay a bit more for the hotel compared to what it would cost in a large city as there are only so many hotels in Tusayan.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback! We appreciate your comments about what you liked and enjoyed. We hope you had a great time visiting the canyon, and we are happy to hear you made the most out of your trip. Come back and see us again soon!

"The Only Place to Stay at the Grand Canyon"

5
14/01/2018

I could not believe the hospitality here. The ENTIRE staff was beyond friendly. You think the everyone is fed happy pills. Over the top helpful, and definitely want to take care of their guests. I can tell that these people want to be there because the love what they do, and not just because it's a job. I WILL be back here, but next time I will stay longer because I like how spoiled I felt. So many things to do here without even leaving the facility. Bowling, arcade, cocktail lounge, and restaurant, and more. It's a getaway for sure even if you don't see the Grand Canyon.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you so much for staying with us! Your experience sounds so wonderful, as if the Grand Canyon was a bonus and we were the main attraction. You are so kind in your review, and we really appreciate it! We hope you will be able to come back and see us!

"Very Good Hotel close to park"

5
13/01/2018

Hotel is located just south of the Grand Canyon. We stayed in main building. Rooms were very nice and beds comfortable. The shampoo and soaps were lovely. Breakfast buffet was very good and service was excellent. Waiters and cashier were very friendly and attentive to needs. They give military discount with ID. We had very pleasant 2 night stay.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you so much for sharing your feedback with us. We appreciate you took the time to let us know about the things you liked about our hotel. Mostly, we are so happy to have been part of your travels. A visit to The Grand Canyon is one of great wonder and reflection, and it sounds like you were able to focus on your adventure while enjoying your accommodations. We would love for you to return, and we wish you safe passage as you travel on...

"Excellent Hotel Close to the Park"

5
11/01/2018

We enjoyed staying in the town of Tusayan while visiting the Grand Canyon. It is a short but nice drive to the park. The hotel was very nice. The rooms were large and clean with Kuerig coffee makers. It felt like a much more luxurious hotel than I was expecting for the price. We didn't use the pool but it looked nice and they do have a bowling alley in the main building. My only complaint would be the lack of free breakfast as I have come to expect from Best Westerns. But, we would definitely stay here again if we return.

"Near the Grand Canyon"

4
11/01/2018

Nice enough hotel with pleasant staff. Terrible and Way over priced restaurant. Comfortable bed, quiet setting. It was under construction while we were there. For some reason it is always under construction while we are there.

"Perfect, but..."

5
10/01/2018

My honey booked a suite & we stayed 2 nights. This hotel room was HUGE! It had a separate sitting room with tv, couch & 2 chairs, & a kitchenette. The bathroom was fantastic, with an enclosed toilet, jacuzzi tub & separate shower. The pool area was marvelous. The only snag: we originally only booked 1 night. My husband spoke to the front desk & booked another night. We arrived back from a day at the Grand Canyon only to find our room keys did not work. Needless to say, about 1 hour later, it was "straightened out". Communication is lacking because English is not the first language of most of the employees, or so it seemed. I asked for water while we waited & I was not understood.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for letting us be part of your getaway. Our suites are magnificent! It sounds like you were very comfortable with the exception of the key snafu. It shouldn't have taken so long for that to get straightened out, and I apologize for the inconvenience. Travel gives us a chance to step outside and see the world. When I first started working at the Grand Canyon, I encountered so many people who spoke other languages, and in a way I felt like I was in another country. People I worked with and people who visited us were from around the globe. Communication can lack as a result of our differences, but the culture of care and good service should be universal. We can use your feedback to help create a universal language of great service! Relaxing with a glass of water while you wait should be something we offer to you, not something you have to ask for. Thank you again for your review of our hotel and offering us a chance to make a difference in the way our guests experience great service.

"Grand Canyon Hotel"

4
10/01/2018

Great location and hotel to stay at while visiting the south rim of the Grand Canyon. Enjoyed the covered pool and jacuzzi and had a nice meal at the restaurant. Overall nice experience in a clean confortable room with adequate confort, cleanliness and amenities for a fair price.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us. It sounds like you had a very enjoyable stay. We appreciate you, and we hope to see you again soon.

"Close to the park entrance."

3
08/01/2018

Hotel was clean and quiet but a bit outdated. we stayed in room on back wing which looked a little run down, old carpet etc. I was a little worried but the room was clean and bed was comfortable. Good coffee in the room and a fridge. We were not there too much as we wanted to spend most of our time at the canyon.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and sharing your feedback. Some of our rooms have a contemporary and modern feeling while others have maintained their rustic charm. We appreciate you letting us know what you like and how we can improve. We hope you will come back and see us again!

"Pleasantly surprised"

5
04/01/2018

I booked a few rooms after my group decided to take a road trip to the Grand Canyon from Vegas. There were not many rooms left in the hotel so I booked quickly. I wasn't expecting much only a clean place to stay. Boy was I surprised. Check in was incredibly efficient the rooms were clean and well decorated. The staff was incredibly helpful and courteous with all aspects of our stay. On top of everything the location was perfect to access the park. While I normally like higher end hotels I was extremely happy that I did not pay 2 to 3 times more to stay at a hotel that undoubtedly would've had less. We will definitely stay here again

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for your review of our hotel. It sounds like we exceeded your expectations. Your review captures the spirit of our team and the vision of our brand. Thank you again for letting us know you enjoyed your stay. We hope to see you again!

"Nice say"

4
03/01/2018

Perfect location for the Grand Canyon. Dinner in the dining room was quite nice. We didn't really spend much time other than dinner and sleeping but enjoyed what we did. Very large facility. I would stay there again.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for taking the time to tell us about your experience. We appreciate your feedback, and we hope you will return for a visit soon so we can earn one more star! Safe travels!

"Very nice stay"

5
02/01/2018

Great hotel, stayed 1 night because we arrived late ( 2 other nights we camped ) nice room, good wifi, great breakfast ( to pay seperatly ) close by the park and its a premium so even better service!!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for your five-start review. You have captured the essence of who we are and what we strive to maintain! You feedback is so special to us, and we hope you will visit us again!

"An excellent hotel....just a few areas to improve"

4
02/01/2018

We were very pleasantly surprised with the size of the room, the comfort of the beds and the amenities. The room was very well thought out and nicely appointed. The few things that we noticed that could be improved upon were: - The cleaning staff didn't replenish the shampoo/conditioner during the two nights we spent there in spite of us obviously using up the previous ones. - Our wet wash cloths and used hand towels were not removed and/or replenished. We understand the "throw it on the ground" idea, but a wadded wet wash cloth in the bathtub should be replaced. - We found an empty toilet paper roll behind the toilet that had been there from a previous guest. None of the above diminished our enjoyment of our room. The main hotel restaurant, The Coronado Room however, definitely left us unimpressed. I will leave a separate review on this, but this restaurant is very overpriced for the service and food quality provided. The Pub was great for happy hour and the bartenders were very friendly.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for staying with us and for taking the time to share your feedback. You've offered such great recommendations, and we are so grateful for your four-star review. We apologize for any inconveniences, and we promise to make improvements moving forward. Thank you again for your visit, your trust, and your partnership.

"Great stay"

5
01/01/2018

Stayed here one night. Reception staff was very friendly, big spacious room and bathroom, comfy bed. Wifi was spotty in the beginning but was ok later on. Will stay here again next time we visit the Grand Canyon.

"Great stay"

4
28/12/2017

Surpassed our expectations. Had stayed here a few years back and the hotel has expanded; we got to stay in one of the newer rooms. A bit unhappy that breakfast is not included in the amount that we paid for the room.

"Great location, staff and amenities"

5
28/12/2017

This hotel is located just 7 miles south of the canyon. It is a nicely laid out property with plenty of amenities and options for food. The rooms are nice and the staff provides excellent service. My only comment for improvement would be for a more comfortable bed. It was a little too soft for my comfort however, that may be better for others.

"Great place to stay if visiting the Grand Canyon"

5
28/12/2017

Large, clean and well appointed rooms. Pool/hot tub was great (both indoor & outdoor). Several restaurants and gift shop in the hotel. Breakfast buffet had lots of choices! My family and I would definitely stay here again!

"Surpassed our expectations!"

5
27/12/2017

This property is beautiful! We were very impressed from the moment we walked in; the lobby is beautiful. We had a king room and it was incredibly large and spacious. The room itself was warm with excellent amenities - there was a huge bath we used, as well as the spa near the pool. The bed was extremely comfortable and the room itself beautiful. Would highly recommend!

"Great stay"

4
25/12/2017

We were in the new construction 7000 building. The rooms are spacious and clean with two sinks. One is located on a wet bar area. The shower door is just a partial frosted glass wall so whatever “side” is not facing the water gets pretty cold. The bed sides had some hard baseboards which appeared to be slightly damaged on both beds. Definitely would recommend

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for sharing your feedback with us. I can understand how it could be uncomfortable in the shower considering your observation. We apologize for the inconvenience and have made note of your experience. Overall, it sounds like you had a great trip, and we hope to see you again on a return visit to the south rim.

"What a pleasant surprise!"

5
21/12/2017

We had very low expectations when we made the booking since the hotels by GC are not so new & luxurious but it was such a pleasant surprise. While at checkin I asked if they could give us one of their newer rooms and the manager was so clever she asked me to join the best western membership so she can honor us one of their new rooms as thank you for no up charge! We said absolutely and that was a game changer! Our room was huge with amazing spacious bathroom and renovated amenities. Loved having 2 sinks & fridge + balcony!! Best western was not on my list but after this stay I will definitely consider as they had great service & room! Hope to be back!

"Clean and Close to the Park Entrance"

3
21/12/2017

The hotel is clean and close to the Grand Canyon Park Entrance! I would stay again but choose a bigger room! The hotel has a couple of restaurants on site however it does not offer a free complimentary breakfast. A McDonalds is close but prices for anything in this area is pretty expensive!

"Ok stay"

3
21/12/2017

Everything is expensive in this area, double-triple priced McDonald's, $3.5 per gallon gas station, and hotels are expensive also. The stay was ok I didn't have much to complaint and nothing worth to be praised. The wifi speed at hotel was super slow, only Verizon works in this town, so att customers like us were painful during our stay . The breakfast was expensive but relatively good, we liked the omelette station, so we thought the price was fair (around $33 for 2) in this tourist attractive area.

"Best place to stay at the Grand Canyon!"

5
17/12/2017

A lovely hotel, with TONS of amenities, and just a short drive to Grand Canyon National Park. They serve a decent breakfast, and have clean, comfortable rooms. They even have an on-site bowling alley...and they are dog-friendly too!!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for sharing your feedback with us! You've recognized some really great features of our hotel that are so important. Having fun in our bowling center is a great way to spend time indoors! We also have an indoor fitness center, an indoor pool, and a Gift Shop for our guests to enjoy. We are one of the only hotels in town that is dog-friendly, and we know that can be helpful when choosing where to stay. We appreciate you allowing us to be part of your vacation. Thank you again for a great review!

"Great Stay! Close to Grand Canyon south rim entrance"

5
17/12/2017

This hotel was adorable,pretty,clean,safe and just all around amazing! It is located in the little town of Tusayna which is about a 10 min ride to the entrance of the Grand Canyon. It is the cutest little town ( think bedford falls in "it's a wonderful life") Word to the wise: most of the restaurants close down around 8 pm but there is a restaurant in the hotel ( a little expensive) but still good. We also ate at the breakfast buffet ($13) which was delicious and filling. We had a nice room with a HUGE bathroom and two queen beds. Would recommend to anybody I know. Short drive to the Grand Canyon south rim entrance and everyone is very helpful.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you so much for your review! What a charming description. You've really captured the essence of who we are and what we strive to achieve. We appreciate your feedback and your recommendation!

"Large Hotel - Nice rooms"

4
14/12/2017

We stayed for a few days while traveling to the Grand Canyon. Pros: Nice rooms Hotel has indoor and outdoor pools Indoor pool is open 24 hours Great and close access to the Grand Canyon Cons: Main lobby can be crowded and busy Bathrooms smelled a little moldy Parking is absolutely terrible Charge for roll away bed Overall, a good place to stay! Price is decent and rooms are nice. You don't spend much time there anyway!

"Great - felt like a resort hotel"

5
13/12/2017

We stayed 3 nights in the main building, in a bigger room with a king bed, and loved it. The room was big, clean, nicely furnished, and had a great shower. We could have stayed in the national park, but we chose this instead and I'm glad we did - we got more bang for our buck. And the drive into the park from this hotel, at this time of year, was a non-issue. I liked the big lobby - it made me think I was at a resort hotel, not a Best Western. We had dinner once in the restaurant and the food was good (salmon cooked perfectly). The breakfast was great - $13 and worth it.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for taking the time to share with us your experience. The Main Building boasts of rustic charm, and the rooms are spacious and well-appointed. Its proximity to our on-site restaurants and Fun Center make it a popular space. We are glad you enjoyed it. Staying with us allows you the unique experience of lodging within the boundary of the Kaibab National Forest, just outside of the south entrance of the South Rim of the National Park. Our location is so convenient, even during the season as the complementary in-season National Park Service Shuttle has a way of bypassing some of the traffic. Inquire with us directly for a shuttle schedule if you visit during another time of year. It sounds like you had a wonderful stay with us. We hope to see you again. Travel safely!

"Best place to stay in Grand Canyon"

5
12/12/2017

This motel-like hotel near Grand Canyon is simply the best place to stay around grand canyon south. You've got almost everything you need: decently spacious and clean rooms, fridge and microwave, heated outdoor and indoor jacuzzi and swimming pools, pool table, pizzeria, two restaurants...and it's 5 mins away from grand canyon. Only hick-up is breakfast (10-15€) but for the rest the hotel is simply perfect. Prices are in the mid range. Definitely recommend!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for taking the time to tell us about your experience. You are so gracious to share we are the best place to stay at The South Rim! Our amenities and location were perfect for you, and we are thrilled to hear you enjoyed your special visit to The Grand Canyon! We appreciate your feedback about breakfast as it helps other guests plan ahead. Some of our rates include breakfast, and most of our guests enjoy the flexibility given the early sunrises and pre-dawn hikes in the canyon. Thank you again for such warm words about The Best Western Premier Grand Canyon Squire Inn! We hope you enjoy your next adventure!

"Good stay"

4
11/12/2017

Last stayed at this Hotel some 15 Yrs ago. Fortunately is hasn't really changed even though it has expanded. The staff are very friendly, and the Pub/Games room was good fun. Breakfast was very good, and location to Grand Canyon Park makes it an ideal stopover.

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for taking the time to share your feedback with us. Welcome back to The Grand Canyon and to The Best Western Premier Grand Canyon Squire Inn! You noticed we have expanded our property to include the latest additions of our indoor/outdoor pool, our new fitness facility, and our new wing of rooms. It sounds like you had a great stay, and we appreciate you letting us know. We hope your travels bring you back again and again to this beautiful place.

"Very Well Taken Care of!"

5
11/12/2017

From arrival to departure we were very well taken care of! Great room and the stay was very comfortable and pleasant. We were impressed with the amenities at the hotel and wish we had more time to enjoy them! the breakfast was delicious and had a good variety of options. The best of all was the staff and their willingness to help and make our stay very enjoyable!!!

Barbara C, Social Media Ambassador at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for sharing your feedback with us. We are happy to hear your experience was enjoyable. Our team is inspired when we hear feedback like yours. We are glad you started your day with a great meal and were geared up for adventure! There's never enough time to see and do everything, and we hope you will come back to see us upon your return to The Grand Canyon's South Rim. Enjoy your future travels!

"Great location for the Canyon"

3
07/12/2017

We only stayed for one night, room (in the rear block) was clean but dated; problems with the flushing mechanism on the toilet and many lights not working in the room. Meal in the restaurant was good and the breakfast buffet is varied and plentiful.

"Good stay"

5
03/12/2017

Good hotel. Nice room. Convenient to the Grand Canyon. Quiet! Nice staff. We were offered breakfast buffet but it was too expensive and extensive. Clean room, big bathroom with tub. Staff was pleasant and efficient

"Night before hiking the Grand Canyon"

5
03/12/2017

Exceptional staff and accommodations. Comfortable beds. Clean nicely decorated rooms. Very nice lobby. Staff was very friendly and you could tell they wanted to make our stat enjoyable. Good buffet breakfast with lots of great options. We will definitely stay here again!

"Nice place close to the Canyon"

4
02/12/2017

A little old but well maintained. Less than 5 minutes to the park entrance. The restaurants are a bit pricey, but so was every other restaurant in this town, so pay the money and enjoy the onsite meals.

"Loved the place! "

4
01/12/2017

Stayed for two nights with my husband. Reception was very nice and welcoming. Everyone in the staff was super friendly and helpful. The room was clean and the bed was really comfy. Location is awesome, so close to the Canyon. Would definitely stay again!

"Close to Grand Canyon!"

5
30/11/2017

This hotel is a great value for the price, and is extremely close to the Grand Canyon! I'd recommend booking at least 3 months in advance of your stay, so you get a room. Great service, nice stay. Would stay again!

"Grand Canyon Trip"

4
29/11/2017

The hotel was very nice, clean, but it's one of the only BW that doesn't offer a complimentary breakfast. The maid staff was wonderful, but the front desk was out of tooth paste. Check in and out was easy.

"Great Service"

5
29/11/2017

Great service and great value! We really enjoyed staying in this hotel with very convenient location to Grand Canyon and we would recommend it to others. Rooms were well kept and clean, staff was friendly.

Lori D, Sales at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for writing and posting your review of our property here at the Grand Canyon. We are glad to hear that you enjoyed your stay with us.

"Great service"

4
29/11/2017

We went to the restaurant at this hotel and after staying a full week, and discovered the food was pretty decent compared to most places in the area. Sara, our server, made us feel welcome and at home with her friendly service. She took very good care of our needs in the dining room and was helpful in answering many of our questions about the area.

Lori D, Sales at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for writing and posting your review of our property here at the Grand Canyon. We are sorry that we did not exceed your expectations in all areas. We wish you safe travels.

"First time to canyon "

4
28/11/2017

Hotel was quiet, warm and welcoming. Fast checkin thank goodness as we were wore out from travels. Just outside the park made it easy to get going in am. We got in late and left early but long enough to know the atmosphere of the hotel was updated and clean.

Lori D, Sales at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for writing and posting your review of our property here at the Grand Canyon. We are sorry that we did not exceed your expectations in all areas. We wish you safe travels.

"Great place to stay for the Grand Canyon"

4
23/11/2017

Now let's not get carried away, this place is not the Ritz, but they did a very good job al round, and we would recommend a couple of nights to accompany your trip to the Grand Canyon. The time from the hotel to the Grand Canyon by car is about 15 mins, tops. They have well equipped clean rooms and in the Coronado Room, they have a passable dinner, with modestly priced wines. It is old fashioned, without glitz, glamour or style, but they do a great job. It's probably the best in Tusayan? We were recommended in the first place and we are passing on the recommendation. The buffet breakfast is cheap, but more of a military canteen style. We used it one morning and McDonald's the next - enough said! Enjoy the Canyon, it's amazing!

"Needs cleaner bathrooms"

3
22/11/2017

After I called for a late check in due to a longer than expected drive there I was given the run around and finally told yes they do late check in's by an employee who sounded like he didn't know any of the policies for this company. My bill at check out reflected a $98 no show fee for this night I check in late. When I brought it up to the staff member at check out he said there was nothing they could do about it. The room it's self was nice except I am pretty sure the bathroom was cleaned like on one of those hided camera youtube videos because there was still a bar of soap in the shower and hair on the wall.

"good clean rooms, close to grand canyon"

5
21/11/2017

Extremely professional and helpful staff. Very clean and comfortable room. Close proximity to the Grand canyon entrance. Buffet at breakfast and dinner were really good and well priced. Wifi connectivity in the room was excellent.

"Excellent service & a great stay!"

5
21/11/2017

We stayed at Best Western Premier Grand Canyon hotel for one night during our trip to Grand Canyon and thoroughly enjoyed it. The customer service was outstanding! Not to mention a great location, in-door pool and hot tub, and a very nice breakfast buffer (quality and presentation). When I travel, I usually stay at Best Western hotels, and BW Grand Canyon is definitely one of the best! Would recommend this hotel to anyone visiting the area!

"Great hotel at the Grand Canyon"

5
21/11/2017

This hotel has everything that a traveler needs to have! Large rooms, beautifully decorated with all amenities that you need. A great pub for pizza and drinks after long day at the Canyon or a fine dining restaurant if you so choose. Even a bowling alley! And a beautiful gift shop I love staying here every time I go to the Canyon. Once you arrive there is no reason to leave your hotel to search for a restaurant.

"Grand Time at the Grand Canyon"

5
16/11/2017

BW Premier was beyond our expectations. We should have stayed longer. The site was inviting and decked out in Holiday Spirit. The staff was very helpful, and answered all of our questions. BW Premier Grand Canyon Squire Inn was convenient to the Grand Canyon and exceeded all of our needs.

"Ok Hotel, poor mgmt and restaurant"

1
15/11/2017

Hotel is lovely. Front desk recommends their restaurant as the best in town. They are the worst. There appears to be an issue between the bartender and the waitstaff. The waitstaff appears to be trying hard but we saw no effort by the bartender. The result is with no drinks being served to all the restaurant patrons. We're on vacation and don't wish to get involved. However, the manager also doesn't wish to get involved. It took him at least 20 minutes to arrive. By that point, we were enjoying a lovely meal down the street at the Mexican restaurant. When we arrived back at the hotel, the manager simply stated that our feedback was interesting. Interesting really? This is not how we wish to spent our vacation.

"Just outside Grand Canyon South Rim"

4
15/11/2017

Very Good and convenient lodging just outside Grand Canyon South Rim entrance gate. Best Western Premier Grand Canyon Squire Inn provided a good base to visit one of our Nation's natural treasures. The weather and views were wonderful!

"Great Stay Here In Tusayen"

4
14/11/2017

Could have had 4 1/2-5 stars except for the below stated issues. First off, we stayed here based on TA reviews. We booked an oversized king w/sofa. This room does not always appear on their website. The room was clean and well appointed, EXCEPT for something that is so vital to all of us. There are no convenient USB chargers. I believe there may be one on the side of the table that doubles as a desk, but for us we need one bedside. We use our iPads in bed up until it's time for sleep, then put them on the nightstand to charge overnight. Lazy? Yes. Convenience? Yes, we want it. Our bedside clock did not work and it was replaced the following day. In my way of thinking, this should have been brought to maintenances attention. By housekeeping. The room has a fridge, which did not run very cold, microwave, Keurig coffee maker, although ours did not function properly. It was putting a lot of grounds into our coffee. Nice compliment of toiletries, the towels are older towels, separate sink and vanity outside of the bath/shower room. Combination tub/shower (deepest tub I've ever seen), the tub faucet is a bit quirky to operate. elongated toilet a definite plus. Assuming that toilet paper is biodegradable, I often wonder why the thin toilet paper is so popular when you need to use 3-4 times as much as the same thicker, quality paper. Plenty of free parking and lots of convenient handicapped parking for those needing it. Although, the hotel rates were very reasonable, here in November, nothing else in the area is. Food is very expensive and 87 octane gas is $3.49 per gallon. We're informed that the off season population is about 375, that explains the price gouging. Get em while you can. Bring your USB chargers and cables with you as you can't find any here or, if you do, you'll pay dearly. The front desk staff were polite, but our guy was not familiar with Service Dog regulations. He thought that he might have to charge us extra or move our room. He ended up needing to speak with his manager then informed me all was well. There is a concierge available, also. I really wanted to give this review 4 stars due to the nice rom, but due to the issues, I cannot. Finally, our room keys wouldn't work as we were trying to enter the building from an exterior door. Frustration and a bit more as I walked around to the front of the building to wait in line at the front desk. Is it that difficult to enter a proper date on the electronic cards? The Coronado restaurant within the hotel is a solid four star establishment that I've reviewed separately.

"Everything and more"

5
14/11/2017

The hotel had everything, from outstanding staff to great amenities , very close to south rim entrance! It was one great experience after another, they truly take care of the staff and it shows! Pool, jacuzzi, gym. Definitely recommend!!

"Good hotel, close to Grand Canyon South Rim Entrance"

4
01/11/2017

We stayed here for one night as we visited the Grand Canyon South Rim. Accommodation in the GC Village might be preferred, but is somewhat more expensive and often requires advance planning, which was not suitable for us. We stayed in this hotel and it is only a less than 10 minutes by car to the South entrance of GC. Tusayan offers a lot of restaurants, gas station, supermarket etc. Hotel was very comfortable, though we found it a bit more expensive than expected. Good service, very friendly reception service, in-hotel shop, accommodating lobby, free 24/7 coffee/tea service, in-hotel dining options, in- and outdoor swimming pool, free parking. Funny thing is that we got the "smallest room", which still contained 2 kingsize beds, a desk, microwave, fridge, bathroom, sitting area etc. Lovely view from the room towards forest. Hotel is very close to Grand Canyon Airport and organizing of tours (by air or land), can be organized in the lobby.

"Great place to stay and enjoy the spectacular Canyon!!"

5
01/11/2017

What a great place to stay. Just a short drive to the Grand Canyon Village. Employees and staff at this hotel are very accommodating and go out of their way to make sure you are comfortable and well looked after!!! Will return to this spot for sure!!!!

"Comfortable, good location"

5
31/10/2017

This comfortable hotel is just outside the Grand Canyon Nation Park, and the free shuttle bus stops just outside. You need to buy a park pass in advance to use the bus. The WiFi was good and the room spacious and comfortable. Tusayan shops and eateries are a very short walk from the hotel, which is also close to Grand Canyon Airport. The hotel has a coin-operated laundry for guests, a huge advantage for families like us on a road trip. We had a small water leak in the bathroom, which the friendly and efficient staff quickly fixed even though it was late at night.

"Great place to stay near the Canyon"

5
31/10/2017

Stayed at this hotel on our trip to the Grand Canyon. Booked 2 rooms. Dog friendly!!! Everything was clean and updated. It is a very large hotel with a huge fitness room and an indoor and outdoor pool. The breakfast buffet was the largest we've had at a hotel and included an omelet station. We tried the bowling alley down in the game room and had so much fun we did it again the next night. The lounge/bar was comfortable and served good food.

"Excellent service and very clean"

4
30/10/2017

We stayed in a two-room suite with bar. The room was very large even for a suite. The bath room was enormous. The suite was very clean and it was well appointed. The thing that struck us the most was a sense that every employee appeared committed to a high level of customer service and satisfaction. It is not a luxury hotel but it is definitely business class. There were only two negatives we encountered. The high-speed WIFI internet was spotty and sporadic. The second negative was that the background music in the hallway seemed really loud in the room and they played the music maybe all night.

"Great stay! Staff were fantastic! "

4
26/10/2017

Our room was better than I expected! We got here late , but we were still able to get drinks and dinner. Tony at the bar made our night! Enjoyed talking with him and his recommendations on what to do. I would definitely recommend staying here!

"Delightful Place to Stay While Visiting Grand Canyon"

4
26/10/2017

Warm, friendly staff. Good rooms with great bedding. Very close to park entrance. Did not eat at their restaurant but it appeared good. Ate dinner at the Tovar Lodge in the park which was great! About a 15 min drive from BW.

"Not what we expected"

2
25/10/2017

We only stayed here one night while visiting the Grand Canyon. We did not feel like the room was very clean at all, also the room was very outdated and musty smelling. We decided to do the buffet at the hotel restaurant , it was awful. Basically hamburger helper and macaroni and cheese, Im happy we only stayed one night ! i would not stay here again !

Lori D, Sales at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for writing and posting your review of our property here at the Grand Canyon. We are sorry that we did not exceed your expectations in all areas. We wish you safe travels.

"Good option"

5
25/10/2017

If you can't get a reservation in the park this is a great option in Tusayan. Park entry is good for 7 days and you have to stop every time you enter, the lines can get long at the entry gate. We did not have to wait early in the day (before 9am) but in the afternoon had a line. Hotel has lots of amenities like an indoor pool but we did not use any of them.

"A good stopover"

4
25/10/2017

Lovely hotel, perfect to requirements , staff good and have a lot of local knowledge. Buffet for breakfast and dinner sorry to say were truly awful , go out and use local places. Great local coffee and steakhouses .

Lori D, Sales at Best Western Premier Grand Canyon Squire Inn, responded to this review
Thank you for writing and posting your review of our property here at the Grand Canyon. We are sorry that we did not exceed your expectations in all areas. We wish you safe travels.

"3rd Time"

3
19/10/2017

We regularly bring house guests to the Grand Canyon and so far this has been our hotel of choice. Everything is clean and efficient, the staff are courteous and helpful. We didn't try breakfast this time due to a bad experience during our last stay and also the fact that our friends had an early morning helicopter ride booked. I feel the rooms could do with a bit of updating but all in all, there was nothing to complain about!

"Clean and Quiet"

4
19/10/2017

Clean rooms and nice indoor and outdoor pool area's. Check in early if go to the Grand Canyon to view the sunset(Worth it) if you wait the hotel will fill up fast and you may not get a room. The hotels in Williams are mostly lower budget types.

"Grand Canyon"

4
18/10/2017

Stayed here for 2 nights, nice hotel and a good room with microwave and fridge. Had the buffet meal one night plenty of choice. Nice area with shops and restaurants and I Max cinema a few doors away. Very near the airport for helicopter flights over the Grand Canyon (didn't do this as it was too windy).Shuttle bus outside the door for the Grand Canyon, we did a 7 mile walk along the south rim, but plenty of bus stops along the way if you don't want to walk.

"The indoor pool is what sold me on making the reservation here"

4
17/10/2017

The indoor pool was good, the hot tub was better. Exterior looks swanky for a BW, but once inside the rooms areas, it's just a BW. If at all possible, eat elsewhere. The food here is so generic, you may as well eat in a school cafeteria. It's Grand Canyon, so paying a lot of money for location. Staff was friendly.

"Great Staff and Perfect Location"

5
17/10/2017

The second we walked into the lobby, we knew we had picked the right place to lay our heads. Katlyn was very professional and courteous, ensuring we knew the amenities that the hotel had to offer. The room; linens, shower, fridge and even the sink were all clean and tidy. Further, we were just down the road (walking distance) from EVERYTHING short of the actual Canyon, which was a straight shot once out of the parking lot. Thanks

"Decent place to stay during your Grand Canyon Visit"

3
12/10/2017

Tusayan is mainly a "passers by" town with standard hotels and places eat. Amongst the options to stay outside de national park this hotel seemed as a good choice. It offers large rooms and clean and convenient facilities with good service, but nothing more to expect. Must menton that the food at the restaurant deserves a try. Ours was quite good.

"Liked it a lot- just right "

4
10/10/2017

Burned by a tacky night in Las Vegas, what a nice place this hotel ended up being. I can understand the comments that this is a far cry from staying in a lodge but isn't that rather obvious? Service was really nice as were facilities. Good room for 1 couple and 1 adult.

"Perfect"

5
10/10/2017

The hotel rooms were very spacious. The beds are very comfortable. There is bowling, a pool, hot tub, and a work out room. We had their breakfast buffet for $12. It was very nice. Great location to the Grand Canyon.

"Surprise - It's Excellent"

5
10/10/2017

The hotel doesn't look promising from the outside but once inside you are transformed into a luxury hotel. Fine dining, buffet and complete with a sports bar. They have a bowling alley and arcade for the kids to enjoy themselves. Excellent service at check-in, everyone is smiling and very polite.

"Functional hotel if visiting Grand Canyon "

3
10/10/2017

If can't stay inside the Grand Canyon park, this hotel serves its purpose as a functional next best option. It is less than a 5 minute drive from the park entrance. The rooms are reasonably sized, and the property has indoors & outdoor pools, a hot tub, large game room and bowling alley. That said, the housekeeping service was below par when we stayed here (there was a dirty coffee container when we arrived in the room & they forget to refill varies toiletries during our stay.) The food and service at the main restaurant was also lacking; the dishes were oily and missing flavor. I would stay here again if visiting the Grand Canyon, but only if I couldn't get into one of the lodging sites inside the park and I definitely would not eat dinner at the hotel.

"Very pleasant stay for grand canyon"

4
05/10/2017

I stayed at this hotel for two nights as a gateway to grand canyon park which is 15minutes away. The rooms are nicely,clean and quiet at night. The Hotel has even three restaurants for each budget and offers free parking for guests. Would stay here again.

"Nice home base "

5
05/10/2017

This is a good location within miles of the park entrance. The shuttle from this location to the park stops at the end of Sept but it is only a short drive to the park. The concierge will help with maps or tour arrangements. The hotel has spacious rooms, large bathrooms and comfortable sitting areas. Three dining areas in house not counting the basement pub which has food items also give options for just about any meal. Proximity to local restaurants within walking or short driving distance yield more pricing and menu options. Nice, comfortable, good location.

"Very pleasant stay I would recomend"

5
04/10/2017

I think this hotel offers something for everyone in the food department, the 1st night we ate in the Coronado Room Restaurant with a full waiter service and the food was of very good quality, we have fresh tuna seared with sesame seeds and asked for just pink and it was spot on and tasted fab, I had steak and my partner had buffalo both fab, the only slight down was the chocolate cake pudding was dry, but the rest of the meal was really superb, it is on the slight price side but the service is great. The next night we had walked the rim of the Grand Canyon, so was both tired and hungry and wanted something quick so chose the Buffet dinner at a set price we were not expecting too much, but was so pleasantly surprised, the selection and quality of food was very good, Our room was very large and very clean and we enjoyed a lovely stay thank you.

"Not quite as good as our previous stay"

4
03/10/2017

Four years on and our second stay. The rooms were starting to look a little tired and the bed was a little soft. Problem with coffee machine was rectified very promptly, but the noise of AC was bad - had to pull the plug as the setting options were poor. The lift had a strange burnt out motor smell which was reported and supposedly investigated but the smell remained. Laundry facilities were good. The location is great for South Rim.

"Trip to the Grand Csnyon"

5
03/10/2017

We had an enjoyable stay at the Grand Canyon Squire Inn. It is a terrific place for a family. There are many activities for children and adults. The staff is very pleasant and helpful. The town had an IMAX. You are close to the Grand Canyon.

"Good location outside Grand Canyon National Park"

4
28/09/2017

The BW Squire Inn was a large complex with several restaurants, gift shop, bars and even a bowling alley/arcade. Spacious 2 Q bed room with table, 2 chairs, desk chair and seated make up area complete with magnifying mirror (nice!). Large bathroom w/jetted tub. Approximately a 10 minute ride to parking lots right outside the canyon rim. Nothing prepares you for the sheer magnitude and depth of this natural wonder. $30 for a 1 - 7 day entrance pass. We stayed 4 nights. During our stay we dined at the dinner buffet, with lots of selections, and the pub for lighter fare. Extensive breakfast buffet $13 pp, and great made to order omelets. Comfortable, quiet room. Family friendly. Tour booking group in the lobby. We booked the plane ride over the east rim to Page (great view), and Antelope Canyon (spectacular photo opportunity) on the Navajo reservation and a 15+ mile still water rafting trip down the Colorado river around Horseshoe Bend (this is before the Colorado enters the GC, not in the GC. The return ride was via bus, which stopped at Cameron Trading post, a huge souvenir shop that included many Native American crafts. There were a fair amount of eateries walking distance or short drive from our hotel. Elk sightings/coyote in the park and around the hotel. We traveled May 23 - May 28. We felt this was the perfect amount of time to explore at our leisure. Great weather at the Canyon, mid 70s- low 80s. Temp drops quickly at night by about 30 degrees. Hotel had many amenities we did not use. We were disappointed the large fire pit was never lit during our stay, as it would have been nice to enjoy a beverage around the fire. This was the only con. Staff was friendly and accommodating, rooms made up quickly. Staying outside the park was fine given the short ride, and there are more dining options than inside the park. We had flown into Phoenix and driven to Sedona for a 3 night stay at the BW Arroyo (great!) before heading to GCNP. On our way to GCNP, we took a short side trip to meteor crater, which was well worth the detour. On our way back to Phoenix, we stopped in Williams for the iconic Route 66 experience. In hindsight, we should have driven down during our stay at GCNP as we were pressed for time. Williams has preserved the hey day heritage of Route 66, and it was a great slice of Americana. The Squire Inn was clean, comfortable, and accommodating. A very pleasant stay...and the Grand Canyon should definitely be on your bucket list. Truly awe inspiring.

"Pleasant stay"

4
27/09/2017

It‘s a huge hotel well located to visit the Grand Canyon. There are different types of rooms. The superior ones are big, well and modern furnished. The two king-size beds make it possible to spend some nights with four persons. The cheaper rooms are big as well but the furniture and carpets are worn. The one we saw smelt strangely. The hotel also have an indoor and an outdoor pool. Moreover there is a well equipped gym. During our stay the staff at the front desk was somewhat unfriendly and we had to discuss to get the room standard we have booked.

"Excellent place to stay."

5
27/09/2017

The hotel is beautifully decorated. The eating places in the hotel are first class. The staff are helpful, friendly, and professional. Staying here made the trip to the Grand Canyon extra special. I would definitely stay here again if in the area.

"Best Western in Tusayan"

5
27/09/2017

This is a new hotel with all the amenities. It is easy to pick up a free shuttle to the Grand Canyon. The room was fabulous and very comfortable after a day of walking the Canyon. We highly recommend it!

"Best western"

5
27/09/2017

Great place to stay. Friendly helpful staff. Placed close to many outside activities in the area. Close to the canyon and many restaurants in the area. Many hiking trails close by. Rooms are clean spacious and well taken care of. Thanks for a great stay

"Close to the canyon"

3
21/09/2017

Nothing spectacular for the price paid. It does have the benefit of being close to the entrance to the Grand Canyon park. The room was clean and large. Staff were helpful. Another hotel where you have a number of small lights in the room and all have to be on before to get the room lit.

"Amazing Stay"

5
21/09/2017

This hotel is impressive. My husband and I stayed here for two nights while on our road trip to all the National Parks. I can't possibly say enough about our stay. Our room (in the main building) was amazing (I didn't see any pictures of it on this site).... it was huge with kitchen, huge bathroom (separate shower and jetted sunken bathtub), separate vanity/sink for the women, separate toilet room, living room, desk area, and fabulous king bed. They have an on sight laundry facility with four washers and four dryers with a t.v. (if you care to sit and wait on your laundry), and kept very clean. We ate both nights while we were there at the main restaurant. Yes, there are other places to go eat (in town), but our first meal was so good that we decided to eat there again....and they didn't disappoint. The breakfast buffet was not your typical hotel breakfast....they had everything..including a chef making omelets of your choosing. The decor throughout the hotel is beautiful. The staff from the manager(s) to housekeeping to the waiters/waitresses, hostess staff, and anyone in-between were all extremely nice. We were spoiled and the rest of the places we stayed on our trip didn't come close...not even a little. Job well done BW Grand Canyon Squire Inn. We wish we could have stayed longer. AND....no, I have no affiliation with this hotel or any other BW.

"Very Impressed. Dont Judge a book by its cover"

4
21/09/2017

Was initially unsure staying at this hotel having previously been to the amazing El Tovar inside the Grand Canyon however from the moment i parked the car my mind was completely changed. The Lobby was spacious but homely and the staff extremely welcoming. I was grateful for the upgrade on arrival and found the rooms to be very spacious. There are many restaurants nearby but there is a few restaurants on site also and the hotel is just outside the park 10-15 minutes drive from the Visitors Centre and some of the best views i have ever seen!! Highly recommend and great value for money staying just outside the park

"grand canyon luxury"

5
21/09/2017

Wonderful overall experience. Helpful friendly staff, super comfy bed, clean, clean clean! Close and convenient to the canyon. Lots of restaurants nearby, concierge was helpful in my planning a sunrise trip tho the canyon.

"Treated like Royalty"

5
21/09/2017

This was one of the best hotels we have EVER stayed at. I am a member of the Best Western Rewards Program and they upgraded me to one of their fabulous suites.They also gave us vouchers for me and my wife for their buffet breakfast for the duration of our stay. This room had everything,including a whirlpool tub plus a large bedroom and living room, plus a kitchen area with fridge and microwave. We used their guest laundry, which features 4 washers and 4 dryers.The facility has a few restaurants and a game room that includes 5 bowling alleys.Their sports pub is a nice spot for a light meal.

"Detached Motel - Outside Entrance - Overpriced, Small, Old Room"

2
14/09/2017

We booked not realizing that the "hotel" bought up all the small motels that were close and painted them the same color as the main property. We are in a dumpy building - dark, cannot read the building numbers or room numbers. Entrance to room is direct from the outside like the old "Knight's Inn". There is insufficient parking. We had to park illegally. It is an outrageous price for a very basic motel room. You will have to carry your bags up a few outdoor steps. It feels unsafe - not adequately lit. Very disappointing. Dinner buffet is expensive and food had been sitting for some time. Restaurant said they were booked when there were at least 10 tables sitting open. If you choose to stay here, be sure you are getting a room in the main hotel or go down the road to the Holiday Inn Express. Otherwise you are paying $250 per night for a motel room.

"Make sure you know what you are getting."

4
14/09/2017

When you reserve a room, make sure they understand what type of room you need and how many beds. I thought I reserved a suite but found out it was one room with two beds and a table and 2 chairs in a corner. We had to upgrade to an actual suite costing an additional $50.00 which took the room to over $300.00 and when we got to the nice, roomy suite, found there was only one bed and when checking in, the check in person knew there were three of us - me, my husband and my cousin. We weren't going to pay more so for three nights, my cousin slept on a rollaway that wasn't very comfortable. Other than that, the suite was nice, clean and roomy. Just watch communication when you make reservations.

"Superb, greatly improved"

5
14/09/2017

Fantastic stay for three nights. The rooms were updated from previous visits and to a very high standard. An excellent new fitness centre has been built. I would recommend this hotel to anyone visiting the Grand Canyon

"Nicely appointed Hotel - only minutes from the Grand Canyon South Entrance"

4
13/09/2017

This modern hotel is very nice with large rooms and nice amenities and ample parking. Check-in staff was very pleasant and efficient. The location is great to the Grand Canyon National Park. A bit pricey, but that is to be expected with hotel near large national parks.

"Good hotel for Grand Canyon visit"

4
13/09/2017

Great place to stay for easy access to Grand Canyon. We got up to see the sunrise and were on the rim of the Canyon in about 15 mins. The hotel is clean and smart with lots of friendly staff. Omelettes cooked while you wait (and chat to the chef!)

"Grand Canyon Visit"

4
07/09/2017

Shocked that at the price for this hotel there was no complimentary breakfast. Otherwise, hotel is excellent, and very conveniently located just outside the South entrance to Grand Canyon National Park

"Great Amenities, Room was OLD"

3
06/09/2017

We only stayed one night family of four, kids ages 11 and 12. I loved the amenities the hotel offered. It had a restaurant (we didn't eat there), bar, game room, bowling alley, pool, hot tub. The outside pool and outside bar area is BEAUTIFUL, we all ordering drinks on a hot day and sat by the pool before going to dinner. The downside, our room was SUPER old and outdated. It was place to sleep, and that's all I can say about it.

"Simply super."

5
05/09/2017

We stayed four nights at this ver busy hotel, staff was very obliging. Best breakfast buffet for a long time while travelling from east coast to west coast, big choice possibilities and fresh. Have outdoor and indoor pool where you can relaxed sunbathing or read. Rooms are big, clean and quiet.

"Good Grand Canyon hotel"

5
03/09/2017

Grand Canyon Squire is in a perfect position for the Grand Canyon - just 2 miles from the entrance. Perfect for watching sunrise and sunset at the Canyon. Service in lounge bar was good even though they were busy. Staff friendly and professional. Décor in room a little tired but is not a complaint as the room was a great size even for four of us - in the annexed area away from main building. Services and amenities also good, great for families with bowling, games & pool etc. Good hotel in excellent location. Book early to get best price as prices hike up especially in busy season!

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear Alison M, Thank you for writing and posting your review of our property here at the Grand Canyon. We are glad to hear that you enjoyed your recent stay with us. Best Regards, Lori

"Unexpected Luxury"

5
03/09/2017

After staying at El Tovar we were delighted with the comfortable room and bed. The large room and king bed were a welcome sight after two nights in a historic hotel. And the larger bathroom! Good dining experience with excellent service. Would stay here again over other options at the Grand Canyon.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear mcdonalde121, Thank you for writing and posting your review of our property here at the Grand Canyon. We are glad to hear that you enjoyed your recent stay with us. Best Regards, Lori

"Fantastic Hotel"

5
31/08/2017

Best Hotel Ever, We enjoyed bowling and indoor swimming, and free extended stay until one pm instead of 11 am.Also has an arcade and outdoor pool. Fantastic Hotel overall. Close to Grand Canyon visitor cener.very helpful staff.

"Great hotel in general, dark rooms"

5
31/08/2017

This hotel has superfriendly staff and caters for everything you need. The pool is also great, the bar etc. The breakfast is ok (typical Best Western Style) but there are a lot of people,s o be prepared to wait at the waffle stands (two for hundreds of people). The rooms are built "lenghtwise" so you have one window next to the door and that's it. So the rooms are dark, but ok, you are out the whole day anyway. It is not far to the canyon. Would come again!

"Great location"

5
30/08/2017

This hotel is in an excellent location for visiting the Grand Canyon as there is a shuttle bus that takes you straight into the park. The visitors centre is a short walk up the road to buy a ticket with a bus stop right outside. On the return journey the bus stop is right outside the hotel. There is a bar serving bar meals and two other restaurants catering for different budgets. Staff were very friendly and helpful. There are lots of other restaurant choices around the town. One drawback is the helicopters; flights start very early in the morning from the adjacent heliport and are very loud. Also be aware of the cold outside at night even in August.

"Expensive, but pretty nice"

4
29/08/2017

You pay a lot for the location, but this is a good quality hotel. Rooms were large and clean. Everything was well maintained. Staff was friendly. No complaints. We would stay here again with no problem.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear Wolfgang86, Thank you for writing and posting your review of our property here at the Grand Canyon. We are glad to hear that you enjoyed your recent stay with us. Best Regards, Lori

"Good food!"

4
29/08/2017

Just had a meal here, nice food and a not to expensive price, nice wine and service was good too! Better than most in Tusayan! Had a fillet steak, was a little over done than rare but that's the states for you, always over what had ask for!

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear Gaz77, Thank you for dining with us during your recent visit to our area. We are very pleased to hear that you enjoyed your meal and the professional service. Please keep us in mind the next time you are in our area. Best Regards, Lori

"Great hotel to visit Grand canyon "

5
21/08/2017

It was great time, nice big rooms, close to Grand canyon village. Hotel has 2 swimming pools, place for children to play, good Jim. Breakfast is not included but for 13 $ is worth to take. It's great base to visit Grand canyon and if I would go there again, this hotel would be certainly my choice

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear Petr H, Thank you for writing and posting your review of our property here at the Grand Canyon. We are glad to hear that you enjoyed your recent stay with us. Best Regards, Lori

"Highly Recommend!!"

5
21/08/2017

We Thoroughly enjoyed our three night stay (2 adults, 2 teens). Rooms are excellent (Large and Comfortable), Amenities can't be beat (Pool, Gym, Pool Bar). Staff was very helpful. The service in the restaurants and food was also very good. 15 minute ride to the Canyon and definitely recommend this Hotel.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear SDS1961, Thank you for writing and posting your review of our property here at the Grand Canyon. We are glad that you found your room to be nicely appointed and comfortable. We strive to ensure that our rooms are clean and comfortable and that we are providing premier customer service. We are glad to hear that you enjoyed your recent stay with us. Best Regards, Lori

"The right stay for a Grand Canyon trip"

5
20/08/2017

We stayed here one night - the base for our trip to Grand Canyon. The hotel was good. Nice, clean, spacious and quiet room and a great pool area with both indoor pool and spa. We would for sure book this hotel again.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear Micheal-OA-DK, Thank you for writing and posting your review of our property here at the Grand Canyon. We are glad that you found your room to be nicely appointed and comfortable. We strive to ensure that our rooms are clean and comfortable and that we are providing premier customer service. We are glad to hear that you enjoyed your recent stay with us. Best Regards, Lori

"Nice stay"

4
18/08/2017

This is a nice hotel, if not a little pricey but I guess that's what you get for coming to the biggest tourist attraction in the US in the middle of summer. The hotel is big, the rooms nice, coffee machine and communal coffee available, parking is free. The pub in the basement has some good food and the folks are friendly. I would recommend this hotel.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear Keith1969, Thank you for writing and posting your review of our property here at the Grand Canyon. We are glad that you found your room to be nicely appointed and comfortable. We strive to ensure that our rooms are clean and comfortable and that we are providing premier customer service. We are glad to hear that you enjoyed your recent stay with us. Best Regards, Lori

"Nice but....."

3
17/08/2017

The hotel looked very nice, especially the lobby. We were a bit disappointed in our room not being in the main building. Ours was somewhat dull and did not look like rooms pictured on the website. Also, it would be nice to know ahead of time that you need to go up the street to Visitors Center to get pass to ride free shuttle to the park. Overall, good rating. The main dining restaurant was quite good, but pricey.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear Flojoe167, Thank you for writing and posting your review of our property here at the Grand Canyon. We are glad to hear that you enjoyed your stay with us. Best Regards, Lori

"Grand Circle"

4
16/08/2017

Great hotel, very close to the South Rim entrance of the Grand Canyon. We were 3 adults and one child and slept comfortably in a room with two queens. We also ordered a roll away. Hotel was on the Main Street, close to everything. Nice restaurant also - had a good dinner on our first night. We made reservations in advance. Pool area was nice too - lots of people taking advantage of pool and hot tub. We took a dip, just to refresh and relax. If you're considering it, do it - the proximity of the hotel is on point and the amenities are good. You can't go wrong!

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear Betty G, Thank you for writing and posting your review of our property here at the Grand Canyon. We are glad to hear that you enjoyed your recent stay with us. Kin d regards, Lori

"Excellent family hotel"

5
16/08/2017

For this standard of hotel, this place is excellent. Only stayed for one night but we were impressed by the size, facilities and friendliness. Think we had a suite as it was very large with a kitchen and huge bathroom. Sure it was a little dated but totally fine. After a long drive we didn't feel like going out so just had the dinner buffet and it was surprisingly good. Breakfast is served in a very large room on the top floor and was also very good. There's a shop on site and a tour desk. Great pool area and even a bowling alley although we didn't have time to use it. The hotel is located on the Main Street with lots of food and shop options east walk. Would certainly stay here again.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear Lisa G, Thank you for writing and posting your review of our property here at the Grand Canyon. We are glad that you found your room to be nicely appointed and comfortable. We strive to ensure that our rooms are clean and comfortable and that we are providing premier customer service. We are glad to hear that you enjoyed your recent stay with us. Best Regards, Lori

"A good choice at Grand Canyon"

5
13/08/2017

Clean, comfortable, good food, efficient and pleasant staff. Well placed for getting into National Park. Have stayed before and will stay again if visiting park. Would recommend. Not the cheapest, but probably one of the best for the area.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear Kevin C, Thank you for writing and posting your review of our property here at the Grand Canyon. We are glad to hear that you enjoyed your recent stay with us. Best Regards, Lori

"One night stay for the Grand Canyon"

5
13/08/2017

Stayed in a two bed room in building 3000. Comfortable and pleasant hotel. Fitted in well with the surroundings. Excellent breakfast buffet. Would recommend this hotel for a stay just outside the park with access to all facilities in Tusayan village.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear Alex M, Thank you for writing and posting your review of our property here at the Grand Canyon. We strive to ensure that our rooms are clean and comfortable and that we are providing premier customer service. We are glad to hear that you enjoyed your recent stay with us. Best Regards, Lori

"A perfect place for everyone"

5
10/08/2017

If you plan to visit Grand Canyon, this is the perfect solution. Nothing misses in this hotel for any kind of customer, families, young couples, group of friends. All the staff is deeply truly kind and attentive to customer needs, and they really makes you feeling like the most special customer. Even for dinner, you won't find anything better in the whole Tusayan

"Best stay ever"

5
10/08/2017

It was clean and decorated with such class It was Beautiful and just perfect The staff was very friendly and Caring The director Kate was awesome She's someone you must meet she is just so warm made it feel like home! All in all I loved it!

"Restaurant Debacle"

2
10/08/2017

The room itself was okay, but could definitely use an update. The toilet was weird, and I had to wonder what would happen if the water splashed since there was a large sticker warning us not to have contact with it. The real issue was breakfast and the restaurant. Not all of us are early risers, so we missed the breakfast upstairs. We ate in the restaurant. We told the waiter twice to hold the gravy because one of us has a dairy allergy. I ordered my eggs over medium. My eggs came out sunnyside up, and there was gravy all over the other plate. We spoke up & the waiter said he didn't hear us tell him to hold the gravy. I repeated the conversation for him, and instead of taking the plate and remaking the meal, he goes and asks if there's any milk in the milk gravy. He returns and assures us there is no milk, only cornstarch and water. Well, my son, trusting that he is, ate most of it before I had a chance to taste it. You don't get that flavor from cornstarch and water. The waiter comes over again, sees I haven't eaten most of my eggs and asks about them. I told him that I ordered over medium (which is creamy, not runny), and these were sunnyside. He agrees & has the eggs remade. He brings out over easy eggs this time, still runny. We went to pay the bill and the lady at the register asked how it was. I told her everything I just typed here and she said the gravy does indeed have a milk product in it, and agreed the eggs should've been right. Instead of comping the whole meal though, considering all the trouble we had, and were about to be going through, she only gave us a discount.

"A very pleasant stay"

5
09/08/2017

We left it too late to book accommodation right at the south rim and settled for the Squire Inn in Tusayan. To be honest, our expectations were not high, having had previous stays in Best Western hotels that were memorable for all the wrong reasons. This hotel however was a very pleasant surprise. Friendly, welcoming and helpful staff, large pleasant rooms and numerous amenities (2 pools, pub and restaurant on site for example). The shuttle bus to the park stopped right outside the hotel and this was definitely the hassle free way to visit the Grand Canyon. On reflection Tusayan was probably a better base for us, travelling with three teens, as we were able to take in a movie at the imax theatre and have different dining options (these are not extensive in Tusayan, but more than in the park itself). We ate breakfast in the a la carte breakfast room (a buffet option is also available). All in all, we would be very happy to stay at the Squire Inn again.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear Scotsgirl-5, Thank you for writing and posting your review of our property here at the Grand Canyon. We are glad to hear that you enjoyed your recent stay with us. Best Regards, Lori

"Grand Canyon"

5
08/08/2017

Great experience! Beautiful property and amenities. So glad we stayed here! Conveniently located. Bowling, arcade and pool were great for the kids. In room fridge, microwave and kureg maker were appreciated.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear Christine D, Thank you for writing and posting your review of our property here at the Grand Canyon. We are glad to hear that you enjoyed your recent stay with us. Best Regards, Lori

"The Best Place To Stay at The Grand Canyon "

5
03/08/2017

Their deluxe suites are so comfortable, you could live there. We had a broken refrigerator when we checked in. The staff was exceptional to remedy the situation.Within 10 minutes we had a new one. Would definitely stay there again. Hotel location, staff and rooms are exceptional.

"Recommended, Nice Play to Stay"

4
03/08/2017

A very good choice that is close to the Grand Canyon area (Much better than another place I stayed in Tusayan during the previous year). Has several dining choices that have decent pricing. Spent only one night. The Tusayan area is quite pricey since it is so convenient to the Grand Canyon; beware of the prices at MacDonald's and the local gas stations. Definitely get gas somewhere else.

"BEST PREMIER HOTEL AT GRAND CANYON"

4
02/08/2017

The hotel is at the entrance of the park. So, need to drive to have the views of the Grand Canyon. But its exterior itself is very pleasant. The Hotel per se is only two storeyed, and doesnt look like a typical hotel. Very nice rooms, well maintained. Even for entrance to the corridors leading to the room, one needs the room key! So, security is ensured. Ice cube dispenser is for free, in the corridor. Parking is very spacious. Reception is very tastefully done - introducing to the details of a Cowboy life. Con: For us Indians, who love to have tea, there were no tea bags, despite requesting them. Dairy whitener or milk is not available or given in the rooms. Yes, in the reception lobby one can have coffee with dair whitener! Overall, good memorable stay at the hotel. We opted to extend our stay by one night :)

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear Arvind36Sharma, Thank you for writing and posting your review of our property here at the Grand Canyon. We are glad that you found your room to be nicely appointed and comfortable. We wish you safe travels. We hope that you have many wonderful memories of your visit and that you keep us in mind should you visit our area again. Kind Regards, Lori

"Great stay at Squire Inn"

5
01/08/2017

Exceptionally nice place, we'll maintained. Great choice and convenient to Grand Canyon. Friendly staff. Good food. Nice for family. Lots of games in Arcade room, bowling lanes were well maintained. Pizza there is delicious! Friendly bartenders!

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear jmartininwest, Thank you for writing and posting your review of our property here at the Grand Canyon. We are glad to hear that you enjoyed your recent stay with us. Best Regards, Lori

"Close to the park entrance "

4
01/08/2017

The rooms are pretty nice, they seem to be newly renovated, but our room smelled a little. The location is great, 10 min from the park entrance. There is not a huge selection around, so this is a good choice.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear nebjosh, Thank you for writing and posting your review of our property here at the Grand Canyon. We are glad to hear that you enjoyed your recent stay with us. Kind Regards, Lori

"Great hotel with excellent service and facilities"

5
27/07/2017

The hotel is placed just at the beginning of the main street in Tusayan. The rooms are quite big and with all the facilities, you need. There is a pool area with pools both outside and inside. There are a couple of restaurants and they cover a wide Price Range. The service is excellent and the staff really helpful. Very recommendable for especially families.

"Squire Inn Stay"

3
27/07/2017

Beautiful location and service was good.. Things were way overpriced in this small town. Biggest problem was there was no internet at all. We were on a long road trip and needed to book things and were unable. Only ate at the lounge and food was average. Stayed at several BW on our trip and this one was the most expensive and least impressive.

"Outstanding"

5
27/07/2017

This is a must stay location if you visiting the Grand Canyon. They have amenities for all ages perfect after a long day at the Grand Canyon. The buffet breakfast service was outstanding and the buffet dinner service was excellent. Everything you need in one location.

"Expensive - value for dollar low"

4
27/07/2017

Very nice facilities in excellent location but quite expensive for the average family. Bowling alley had problems with ball selection and pin setter malfunctioning. Nice indoor and outdoor pools but got quite crowded.

"excellent"

5
26/07/2017

Whenever you book a place to stay and your have never been there before it always makes me a little apprehensive. I can honestly say 10 out 10 for value, friendliness and service.The rooms were comfortable and well appointed and the choice of dining was very reasonably priced plus a good selection of food outlets were available.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear warrane_moose, Thank you for writing and posting your review of our property here at the Grand Canyon. We are glad that you found your room to be nicely appointed and comfortable. We strive to ensure that our rooms are clean and comfortable and that we are providing premier customer service. We are glad to hear that you enjoyed your stay with us. Best Regards, Lori

"Great location. And that's it "

2
20/07/2017

Stayed there for one night earlier this week. I knew going in that we would get the old rooms, as the newer ones were all booked up. Still, the halls smelled , the rooms were not super clean, and there was a lot of noise outside, which disturbed our sleep. We will not come back to this place next time we're at the Grand Canyon

"Good family hotel on edge on Grand Canyon North Rim"

3
20/07/2017

We stayed there as a couple for 5 days and had a great time. The hotel is ok, with an average restaurant, which had sold out of some of the better meats on the day we went. Nevertheless it was comfortable, clean, friendly, easy parking, well located and had a great hot tub which was a welcome relief after trekking in the Canyon. All round not bad.

"Beautiful!"

5
20/07/2017

The hotel has abundant amenities to make a stay near the awesome Grand Canyon a totally memorable experience. Watch for visiting elk. The staff are very professorial, cheerful, and helpful.The pools are very nice, the breakfast excellent, and the bowling a bit pricey.

"Grand Canyon Squire Inn"

4
20/07/2017

Hotel and staff were great, internet connection was terrible, otherwise I would have given an excellent rating. Was told the router kept going out and needed replacement. Parking is tight, especially when you have a large vehicle, as evidenced by the scrape on the side of my car when the SUV next to me pulled out.

"Good place to stay if going to the Grand Canyon"

4
20/07/2017

We stayed at this property because of its proximity to the Grand Canyon. The facilities (pool, bowling alley, and game room) were a plus for my kids. The staff was friendly and the rooms very spacious and clean.

"Excellent location but expensive"

4
12/07/2017

Top tip for reserving a room in the Best Western Premier in Tusayan is to contact the hotel by email requesting a room in building 7. This building is brand new and as such is pristine. The hotel itself is a 5 minute drive to the park entrance. Also for convenience a shuttle bus to and from the Grand Canyon stops outside this property. Staying in Tusayan gives visitors a great option of driving into the park to witness both sunrise and sunset without having to travel a great distance- this is so worthwhile- a spectacular sight. This is why hotels in Tusayan can charge as much as they do. Staying in this Best Western cost as much as a 4 or even 5 star hotel in Vegas. It is overpriced but you're paying for location, location, location!! All hotels in Tusayan are expensive and if I was staying again I would absolutely book Best Western above any of the others on offer. The rooms here are extremely spacious with very comfortable beds. Likewise the bathroom was big with a spacious glass door shower. The accommodation was extremely clean. For convenience there's a sink unit, fridge and coffee maker in the room. Coffee is a welcome option given that breakfast is not included in the room rate. This hotel also boasts 2 pools, an indoor and outdoor and a bowling alley. Everything in Tusayan shuts at 10pm, so these facilities are an added attraction. The staff are all very friendly, welcoming and informative. Andrea checked us in and after a 4 hour drive from Vegas it was nice to be met with such a warm welcome. Overall a really good experience but would prefer to pay a lower rate.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear lisal0ng, Thank you for writing and posting your review of our property here at the Grand Canyon. We are glad that you found your room to be nicely appointed and comfortable. We wish you safe travels. We hope that you have many wonderful memories of your visit and that you keep us in mind should you visit our area again. Best Regards, Lori

"A good option for staying outside the park"

4
12/07/2017

We spent three nights at the Squire Inn and were overall pleased with our stay. The room was clean and accommodated a rollaway bed. The bathroom was spacious and modern. We had a newly renovated room in the 7000 building. The hotel has a nice pool area and arcade for the kids. We ate at the breakfast buffet twice, but skipped the last morning as it was a bit pricey. It does have a very good omelette station and a make your own waffle station also. The staff was very friendly overall. The one negative was that on the first morning, we returned to our room after breakfast and housekeeping was already in our room. It was only 8:30 so I didn't expect they would start so early. When we told her that we needed to get ready to go out she responded "That's OK, I can clean with you here" and continued to strip the bathroom of towels and clean it. We had to wait to go out as we need to use the room before heading out. So after that we left the Do Not Disturb sign on the door until we left for the day. It is a good location right outside the entrance to the South Rim and offers upgraded amenities. Just beware that the wifi is slow when it is at peak use hours.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear ResQLt, Thank you for writing and posting your review of our property here at the Grand Canyon. We wish you safe travels. We hope that you have many wonderful memories of your visit and that you keep us in mind should you visit our area again. Best Regards, Lori

"Over Priced Additional Services"

3
11/07/2017

The hotel was OK, but the breakfast was over priced so we went to elsewhere to eat. Awkward layout to the buildings and parking could be difficult. We stayed as a couple with an adult daughter and there was plenty of room.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear CareyNorthampton, We appreciate your comments and we are sorry to hear that we did not exceed your expectations for your overall experience. Please know that we value your opinion and we will use your feedback as an opportunity to improve on our service. Best Regards, Lori

"Grand Canyon"

5
10/07/2017

This hotel offered the petect location, it's a great facility! Loved this hotel! Beautiful pool area and hot tubs, indoor and out! Loved the family friendly arcade with bowling and pool tables and great pizza!

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear 941cathy, Thank you for writing and posting your review of our property here at the Grand Canyon. We are glad to hear that you enjoyed your recent stay with us. Best Regards, Lori

"Nice location, room service is not good."

4
10/07/2017

Less than 2 miles to the entrance of Grand Canyon. We wanted to watch The Sundet and The Sunrise so we selected to stay two nights at the hotel. The guy in the front desk is super nice and friendly. But the room keeper didn't do a nice job, even didn't change one of the trash bin. So we didn't know if she or he really cleaned the whole room.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear Sunflower S, Thank you for writing and posting your review of our property here at the Grand Canyon and for your kind compliment of our front desk staff. We are sorry that we did not exceed your expectations in all areas. We do hope that you will consider staying with us should you visit our area again to allow us an opportunity to provide excellent service. Kind Regards, Lori

"Unfortunate"

2
06/07/2017

The location to the Canyon is fabulous and the room is fine- clean, comfy beds and plenty of space for 3pp. Unfortunately the food outlets were terrible. The Squire was in the basement and lacked any atmosphere, and the food was not good at all. This was on top of a bar filled with some regulars that were swearing non-stop. We kept hoping that the bartender would notice kids in the room and ask them to keep it down, which did not happen. Overall it felt like the hotel had a captive audience of Canyon travelers and hospitality was not high on the priority list.

"Nice place to stay when visiting Grand Canyon"

4
06/07/2017

Spent 2 nights here while visiting Grand Canyon. Large property with rooms split between multiple buildings (each 2-3 stories) with a pool (both indoor and out) area in the center. Plenty of close-by parking make it easily accessible. The pool area is decent size, also has a bar next to it. Rooms are spacious and clean, 2 sinks, one outside the bathroom. Large tub with shower. Small arcade and bowling area in one of the buildings makes it fun for kids too. No complaints about this place but price was about $300/night in July.

"Great hotel choice at the Grand Canyon"

5
06/07/2017

Great hotel choice just outside of the Grand Canyon with exceptional customer- oriented staff and great all-around hotel services on site. Transportation to the Grand Canyon was easy! Just walk a few steps in front of the hotel to the bus stop for the Grand Canyon bus to pick you up or drop you off every 15 to 20 minutes all day long until about 9 PM. No need to hassle with the parking congestion at the Grand Canyon!

"Very good hotel"

5
05/07/2017

Perfect situated near Grand Canyon. Everything is clean .Nice big rooms B Beutiful pool. We used the dinnerbuffet in the evening. It was very good. Lots of choice on vegatbles. Meat fish etc. Nice and friendly employees

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear JanPeterAstenNL, Thank you for your review. We hope that you enjoyed your visit to the Grand Canyon area and that you plan to come back again sometime soon. Best Regards, Lori

"Exceeded our expectations "

5
05/07/2017

This property is just outside the south rim entrance to the park. It is a premier level Great Western Inn with lots of unexpected and very nice amenities. Check out the web site to see what all is there. Grounds and all inside areas are very clean and in good shape and all staff are top notch. Front desk staff were great with special credit and thanks to Felix, who checked us in. I've been a Marriotts member for many years and am starting to see the Best Western chain making some evident good moves, especially with customer service, to start getting my attention.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear Jim B, Thank you for writing and posting your review of our property here at the Grand Canyon. We are glad to hear that you enjoyed your stay with us. Best Regards, Lori

"Great location, good rooms but the rest needs a renovation"

3
30/06/2017

The hotel may be the most convenient location if you're visiting the South Rim of the Grand Canyon BUT the hotel itself is showing it's age a bit much. The layout of the facility is nice. There are great facilities for families, dining, drinks and entertainment in the basement. The staff are very nice. The rooms are clean and kind of new but the breakfast room was kind of creaking when folks would walk by. They also couldn't figure out what eggs over medium are like for some reason. Another plus? It's near the airport, so it's a good place if you intend to take a helicopter tour.

"Highs and Lows"

3
29/06/2017

This is located in a great area if you're visiting the Grand Canyon. It's obvious that they've invested a lot of money in upgrades to the hotel. The pool area has been completely renovated (outdoor and indoor pool) and there's a nice outdoor bar and a new gym. All of these things are really nice. Pros: very spacious room with a fridge and microwave. Quiet room. Nice front desk staff and overall everyone that worked there was friendly and helpful. Lows: outdoor pool was murky and you couldn't see the bottom of the pool. Hot tub in the indoor pool area was super foamy. The Coronado restaurant was a disappointment. We sat down to eat and waited close to 20 minutes for a waiter. One never came, so we left and ate at another restaurant in town. Despite these things, we'd stay here again, but could be great if these minor things were fixed.

"A Happy Place"

5
28/06/2017

This is a great motel. It has all the comforts, but most importantly, a happy and helpful staff. My family had supper at the Canyon Restaurant, and it was outstanding. We had breakfast at the motel the next morning and it was very good. All in all, this is one of the best motels I have ever stayed at.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear Matthew S, Thank you for writing and posting your review of our property here at the Grand Canyon and your kind compliment of our staff. We are glad to hear that you enjoyed your recent stay with us. Best Regards, Lori

"Great Hotel"

5
27/06/2017

Awesome outdoor bar and fireplace. New rooms are big, roomy and well decorated. The bowling alley and bar are local hangouts. I really enjoyed my stay here and even watched some Elk walking down the street. The staff are all friendly and helpful, everyone seems to be happy.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear atgoose, Thank you for writing and posting your review of our property here at the Grand Canyon. We are glad to hear that you enjoyed your recent stay with us. Bets Regards, Lori

"Beautiful Hotel, Great Staff, Great Location"

5
26/06/2017

Spent 2 nights here. We had an extraordinary room with plenty of space. The bathroom was top of the line with a wonderful shower. Everyone on the staff that we talked with was very friendly and helpful. We arrived late in the day and after freshening up, went down to the bar near the bowling alley for drinks and a late dinner. Food was great and the service excellent. If you have kids, the bowling alley and arcade will be a great source of entertainment. The outdoor pool and spa were beautiful and inviting... The inn is not far from the entrance to Grand Canyon National Park.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear Dave A, Thank you for writing and posting your review of our property here at the Grand Canyon. We are glad that you found your room to be nicely appointed and comfortable. We strive to ensure that our rooms are clean and comfortable and that we are providing premier customer service. We are glad to hear that you enjoyed your recent stay with us. Best Regards, Lori

"Tour "

5
22/06/2017

This is my second night staying here and I am very content. The room is huge with 2 double beds and a large bathroom. It's clean and the staff I have encountered had been very pleasant. Nice quiet room with a very good air conditioner ( too good tbh I've had to turn it off as getting too cold) Coffee machine in all the rooms. Walking distance to Tusayan town centre and the Grand Canyon shuttle bus stops directly out the front. Keep an eye out for Elk, there were 4 at the front of the hotel when we were checking in.

"Ideal for Grand Canyon"

5
22/06/2017

Very relaxing hotel, good buffets for breakfast or dinner. We weren't hungry enough for the buffet on the night we stayed so ate in bar, it wasn't great and service was very average. Room very spacious as was the reception area. Cost in line with other local hotels but you pay for its general location. Would choose again if we returning.

"Good location and kid friendly"

5
22/06/2017

Great location if visiting south rim of Grand Canyon. Free shuttle to canyon every twenty minutes. Plenty of activities for young children in a safe environment. Excellent breakfast buffet at a reasonable price. Staff is friendly and professional

"Great location"

4
22/06/2017

This hotel is located a couple of miles outside of the Grand Canyon National Park.They have a very nice pool/patio area and a good buffet for dinner. They also have a free shuttle that takes you to inside of the park but we decided to drive to the park instead. It is a little pricey but that is probably because of the area. It is a very nice place to stay and I would stay here again if we visit the Grand Canyon area again.

"Great Hotel Great Price"

5
22/06/2017

I highly recommend this hotel to anyone planning a trip to the Grand Canyon area. I have stayed at a lot of hotels across the county and this is one of the best hotels for the best price that I've come across.

"Wonderful experience at the Best Western Grand Canyon"

5
15/06/2017

Very clean room and surrounding hotel grounds. Ask for building 7000. Its the newest and very well designed. The Best Western staff are courteous and extremely helfpul. I highly recommend this hotel during your tour of the Grand Canyon.

"Depressing and dingy"

1
13/06/2017

Second time visiting the Grand Canyon. Booked this hotel because I heard another hotel wasn't good and this was ranked high for the town. First of all, the hotel itself is absolutely basic. Second, it's not executed well. It feels old and worn. The hallways are dark and have a funny smell. There is some new furniture here and there, but overall the buildings are shot. Lots of signs of wear and tear. It feels like you're in a shoddy 70s motel by the highway. If you are used to staying in luxury hotels, you will not be pleased here. It's not even a basic hotel that you can just get by in. Not sure you have any other options in this town worth trying. Left early and drove directly to Sedona. The real icing on the cake here was they charge almost 300 per night which is absolutely outrageous. This should 100 per night maximum. Anything more is completely unfair. Don't waste your money. If you're planning a trip out here, look into Zion in Utah, where the hotels are much better condition and the food is better overall. Almost every experience we had in Tusayan was awful. It's worth seeing once, but the hotel experience is definitely lacking.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear PJA09, We appreciate your comments and we are sorry to hear that we did not exceed your expectations for your overall experience. Please know that we value your opinion and we will use your feedback as an opportunity to improve on our service. Kind Regards, Lori

"Best place to stay "

4
12/06/2017

Great family hotel. Arcade and bowling alley, indoor and outdoor pools, 2 restaurants pizza in their arcade. Roll away beds for additional $35 per night. Clean EXCEPTIONAL staff. Shuttle bus stop to their canyon right outside. Perfect location. Would diffenetly stay here again.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear Priscilla G, Thank you for writing and posting your review of our property here at the Grand Canyon. We are glad to hear that you enjoyed your recent stay with us. Best Regards, Lori

"Wonderful place to stay!"

5
12/06/2017

My family and I just enjoyed some time at the Grand Canyon and this is where we chose to stay. I honestly cannot say enough about how wonderful the hotel was. The rooms were clean, well-maintained and nicely decorated. All of the staff were courteous, friendly and helpful. The night that we arrived we enjoyed a pizza in the bar area and found it to be absolutely delicious. We also enjoyed the breakfast buffet each morning and found it a good value for your money. We stayed in one of the newer sections of the hotel, building seven. I would definitely recommend it for those who are looking for a quiet environment. My only complaint would be that it appears that the air conditioning utilizes motion sensors to detect whether you are in the room or not. This is a wise decision for energy efficiency but does tend to work against you if you are sleeping.... still, the temperature that is the default for the air-conditioner was reasonable just not as low as we normally enjoy. If you were looking for a nice, comfortable hotel that is located conveniently to lots of restaurants as well as shopping, this is a wonderful choice!

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear Jeanna F, Thank you for writing and posting your review of our property here at the Grand Canyon. We strive to ensure that our rooms are clean and comfortable and that we are providing premier customer service. We are glad to hear that you enjoyed your recent stay with us. Best regards, Lori

"Awesome buffet"

5
12/06/2017

I didn't stay at the hotel, but I did go to the buffet. They had an Italian buffet for only $12. There was no sign, we just walked in out of curiosity and was pleasantly surprised. The food was Italian themed and was fantastic! The staff was very kind, specifically 'Art' kept comming to our table, then we had a friendly conversation, told us jokes and travel advice for the grand canyon.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear devindykstra, Thank you for your feedback regarding your dinner in our Canyon Room. We are very pleased to hear that you enjoyed your dinner. We hope that you have many wonderful memories of your visit and that you keep us in mind should you visit our area again. Best Regards, Lori

"Second Time Around"

4
08/06/2017

We were at this hotel 17 years ago and it was good then. We came back with our kids this time around and loved it even more. They have a nice outdoor pool and indoor pool. The hot tub was fantastic after a long car ride from Phoenix. The kids loved the arcade, bowling alley and the gift shop. We ate in the one restaurant for breakfast. Good breakfast food. Did not eat here for any other meals. The rooms were clean and roomy. Beds were soft. We were on the first floor next to the side parking lot. Did not hear any outside noise to disturb us. Would stay here again.

"Average"

3
08/06/2017

We stayed here on our trip to the grand canyon. Rooms are small but clean. Our fridge did not work, but they replaced it in half an hour. Bed was very small for two persons and our room was just outside the icemachine, which made noise all night. They did compensate with a free breakfast when we mentioned it.

"Grand Canyon visit"

5
08/06/2017

very professional staff, went out of their way to make everything very enjoyable; very helpful when answering questions; had a package shipped to the hotel during my stay and it was handled very well and timely;

"Very nice room, a few quirks"

4
05/06/2017

As we were three adults traveling together, we booked a suite for a four-night stay. The suite had a good-sized sitting room with a pull-out sofabed and room for a rollaway. It has a wet bar with a refrigerator. There's also a small powder room off the sitting room. The bedroom was very large, with a king bed and a vanity with itw own sink. The bath was enormous, with a large jetted tub, a separate walk-in shower, a large sink area, and a separate private toilet space, with a bidet. There were some quirks. As mentioned there is a vanity in the bedroom, but the only lighting is a ceiling fixture behind the vanity, which made it difficult to see yourself in the mirror. The walk-in shower is very large, but there was no soap dish, nor any place to put a wash cloth, other than a bench at the opposite end of the shower from the shower head. Overall, it seems like the designers could have paid a little more attention to the details. The hotel's location is excellent, less than 10 minutes from the Grand Canyon NP entrance station. Unless you're staying in the park itself, you couldn't have a better location. The National Park Service runs a shuttle bus into the park that stops directly in front of the hotel, so you don't have to deal with the hassle of finding a parking spot in the village area inside the park. The hotel has all the expected amenities (swimming pool, etc.), and some unexpected ones (e.g. a bowling alley). The only meals we ate in the hotel restaurant were breakfasts. The food was good and the service quick and friendly. Other eating options in Tusayan, other than fast-food places, are scarce. Overall, this hotel was a comfortable and convenient base for our Grand Canyon adventure.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear Eeyore17, Thank you for writing and posting your review of our property here at the Grand Canyon. We are glad to hear that you enjoyed your recent stay with us. Best Regards, Lori

"They won us over...."

4
04/06/2017

I was predisposed to dislike this property as given it's price the lack of an include breakfast bothered me a bit but having stayed there for a couple of days with a family I can't help but highly recommend it. It is an expansive property encompassing at least 3 buildings surrounding a central courtyard with pool, whirlpool, artificial turf play area, pool bar and splash pad area for kids to run through without going through the pool. There is also an indoor pool and whirlpool. The staff were wonderful and helpful throughout. We ate at the breakfast buffet one day and while they did charge by 5 year old a reduced price I still found the quality and choice to be expansive (perhaps a bit excessive to be honest). The servers were attentive throughout adding value to the experience. We also tried the dinner buffet one night and while it was pretty average food they didn't charge anyone below 7 so that lessened the blow a bit. I'll also have to take away family friendly points for the fact that the bathroom only had a shower rather than a bath. In contrast, we found the expansive sink area and overall quality of room appointments (and size) to be very family friendly. We didn't try the fitness center nor did we venture over to the bowling alley. Overall, a great place for families to use as a base for visits to the Grand Canyon.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear travelingman979, Thank you for writing and posting your review of our property here at the Grand Canyon. We are glad to hear that you enjoyed our amenities and your recent stay with us. We hope that you have many wonderful memories of your visit and that you keep us in mind should you visit our area again. Best Regards, Lori

"Great hotel"

5
31/05/2017

Great hotel. Very clean and friendly service. Nicely renovated renovated huge rooms with great amenaties. Very close to canyon and has a bowling alley. Nice indoor outdoor pool. Good choices of restaurants. Break fast was very good and reasonable.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear bradleyg667, Thank you for writing and posting your review of our property here at the Grand Canyon. We are glad to hear that you enjoyed your recent stay with us. Kind Regards, Lori

"Sort of like camping, but not, and with a great indoor pool/hot tub"

3
30/05/2017

Well, we were supposed to stay in the nicer rooms according to the desk person, but couldn't give us a king bed for the nights we were there (not sure why, we booked a long time ago). So we stayed in the older part of the property. Which was fine. Clean, not old or shabby at all. Pipes between our unit and the adjoining were LOUD though all night. Not sure what that was about. The new indoor pool/hot tub area was kind of amazing though. Breakfast was kind of expansive but not great quality. Very meh, lukewarm and dry like it was sitting out too long. Could have skipped easily, in fact we did one morning. For it being a "premier" location, well ... it underwhelmed. But that being said, proximity to the park was key and the grounds were really nicely landscaped - so it was evident they were trying!

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear Zenlibrarian, Thank you for writing and posting your review of our property here at the Grand Canyon. We are sorry that we did not exceed your expectations in all areas. We do hope that you will consider staying with us should you visit our area again to allow us an opportunity to provide excellent customer service. Best Regards, Lori

"Beautiful Hotel"

5
29/05/2017

Spent one night at this hotel as it was within 7 miles of the entrance to the Grand Canyon. While I thought it was a bit pricey I was glad we had chosen to stay there. It was extremely convenient to accessing the park. We were placed in a brand new building for our room. It had 2 queen beds and was huge. The bathroom was so nice, new and spotless. It was nice to have a coffeemaker that actually worked in the room. The hotel has an indoor/outdoor pool. Hot tub, arcade, bowling alley and several restaurants. There were just a handful of hotels in town and we were glad we had chosen this Best Western. We do not typically stay in Best Western's but were pleasantly surprised and opened our eyes to considering the brand in other area's. The staff was so helpful and courteous. My husband had some trouble getting on their wifi an the gentleman from the front desk came up to our room to try and help us. Couldn't have asked for a better stay. We would definitely stay in this hotel should we visit the area again.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear ELD430, Thank you for writing and posting your review of our property here at the Grand Canyon. We strive to ensure that our rooms are clean and comfortable and that we are providing premier customer service. We are glad to hear that you enjoyed your recent stay with us. Best Regards, Lori

"Great Location!"

5
29/05/2017

We visited the Grand Canyon in April 2017 and we stayed here. This is a great location with free shuttles to the Grand Canyon (I think the purple line). Also, they had bowling alleys and good food. The rooms were comfortable and we enjoyed our stay.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear kaushikme88, Thank you for writing and posting your review of our property here at the Grand Canyon. We are glad to hear that you enjoyed recent your stay with us. Best Regards, Lori

"clean"

5
29/05/2017

the room was clean and close to the canyon. the price was affordable. the people were very friendly and super helpful. I definitely would recommend this hotel to others. the hotel is close to all the local restaurants.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear 40francise, Thank you for writing and posting your review of our property here at the Grand Canyon. We strive to ensure that our rooms are clean and comfortable and that we are providing premier customer service. We are glad to hear that you enjoyed your recent stay with us. Best Regards, Lori

"Next to Grand Canyon Top View"

5
26/05/2017

A comfortable hotel: beautiful and large rooms, free parking. In five minutes by car you can go to the visitors center of the Gran Canyon National Park and enjoy an amazing view of the canyon. I'll come back!

"Good location "

5
25/05/2017

A very nice hotel with a good location. The room is big and the bed is comfortable. It doesn't like other Best Westerns which provide free breakfast, but we enjoyed our breakfast in the cafe. The price is reasonable, around $10-20. Overall we enjoyed our stay.

"Two night stay."

5
24/05/2017

The staff were very helpful and polite. The room was large with a comfortable bed. The hotel was clean but the furniture and decor needs refurbishing. There was also chewing gum ground into some of the stair carpet.

"Pleasant stay"

5
23/05/2017

My husband and I spent two nights here while visiting the Grand Canyon. Although it's located in the Tusayan area, it's only a five minute drive to the Canyon park entrance. We were very happy with our choice as the hotel was modern, spacious and clean. We didn't have personal experience with the lodges in the park itself but they looked like they may be more 'rustic' in nature. We had dinner in the hotel restaurant one night: great food and friendly, professional service from Javier. The breakfast buffet in the morning was very good, nice omelette bar, but not elaborate. Having said that it was very well priced and great value. All the staff we connected with were friendly and helpful.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear JanLNG, Thank you for writing and posting your review of our property here at the Grand Canyon. We are glad to hear that you enjoyed your recent stay with us. We hope that you have many wonderful memories of your visit and that you keep us in mind should you visit our area again. Best regards, Lori

"Better Than Expected"

4
23/05/2017

Arrived on a Thursday afternoon and was pleasantly surprised immediately by the friendly and professional young people working there. They gave me a large room in the main building with a mini-fridge and a nice sofa. I was there 3 nights and ate the dinner buffet twice as it was reasonably priced and the food was better than the presentation. The bus taking paid Grand Canyon guests to the Grand Canyon visitors center stops right in front of the property. Overall, a great place to stay. Also, go to all the even grocery stress and shops nearby for souvineers as some things can be cheaper than at the Canyon. However, grocery items tend to be really high!

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear jeffh1952, Thank you for writing and posting your review of our property here at the Grand Canyon. We strive to ensure that our rooms are clean and comfortable and that we are providing premier customer service. We are glad to hear that you enjoyed your recent stay with us. Best Regards, Lori

"Nice Stay"

4
19/05/2017

Nothing exceptional but not too many options in Tusayan and this is a pretty safe bet. Room where big and quiet. Breakfast buffet is quite nice as well. Was not able to test pool but seemed like a nice area to hang out.

"Convenient, Functional"

4
18/05/2017

Located 15 minutes from the Park's entrance, the service is very good, and the staff very responsive and engaged. The concierge, Mischa, was especially helpful in arranging a last minute jeep tour. 3 restaurant choices in hotel, and other restaurants nearby. Rooms are clean and functional.

"Average stay for the price"

3
18/05/2017

Expensive stay. The place is huge, so getting from the lobby to our room takes a while. For the price, we expected complimentary mineral water but were told they are for sale at $4 each. We also asked for a water kettle but they don't have one. We've stayed at other places with much better services, for much less. We stayed at Holiday Inn for one night as well, and that was much better and cheaper.

"Nice Hotel"

4
18/05/2017

We stayed here for a night and they gave us a free upgrade. This is a nice hotel very close to the GrandCanyon national park. The lodges inside the park are often booked so this one is a good one nearby

"Highly recommend"

5
17/05/2017

Great! Highly recommend for families visiting Grand Canyon. Right on Shuttle route to the national park. It's about a 10 min ride. Room was clean and adequate. Plenty of parking. Staff was friendly. Close to restaurants in town.

"Good & Bad"

3
11/05/2017

The best part of our stay was the front desk reception ... very friendly and informative. Next is size of room which was amble. Lastly, location perfect for visiting the Grand Canyon South Rim. The problems though were big (1) worst meal I can remember in years was the restaurant at this hotel (2) in the new section heard every sound in hallway and adjoining room (3) gps can not find this hotel (I looked at picture and looked for red and white sign). Amenities are nice but I did not use bowling alley, hot tubs or either pool. Not sure how compares to others price wise but it does not stand out.

"Best Western Resort Grand Canyon"

5
11/05/2017

It is a beautiful property located close to the entrance of the South Rim of the Grand Canyon. Our room was large, very clean, and comfortable. The lobby and restaurants were beautiful. There were three options for eating, which we really appreciated. And, I can't say enough about how wonderful the staff was. Friendly and very helpful.

"EXCELLENT Customer Service"

5
11/05/2017

We decided to go to the Grand Canyon for two nights on our "mini-moon" right after our AZ destination wedding. We had no idea where to stay, but Best Western Permier looked nice online and had a decent price. Well, let me tell you, we were blown away! From the moment we arrived, the customer service provided from the hotel staff was un-paralleled. We arrived 2 hours before standard check in time, but no problem. Not only did they let us check in early, they made sure we had an excellent room for our honeymoon! We stayed in #4217, the King Suite which was HUGE. And, because they knew it was a special stay for us, they comped us free breakfast and free bowling with shoe rental. The staff provided us with excellent advice on how to get in and out of the park as well as suggestions on the best look out points to watch the sunset and hiking spots. We were blown away by this hotel and it's wonderful staff. Thank you ALL so much for making our honeymoon so memorable. I can't wait until we're able to come back to the Grand Canyon and stay at your hotel again!

"Optimal Choice for Visiting Grand Canyon South Rim"

4
11/05/2017

Any visit to the South Rim of Grand Canyon National Park will be less than complete if you don't include a sunrise and a sunset. To that end, you either need to stay within the park boundaries or someplace within easy driving distance. By all accounts, the lodgings within Grand Canyon National Park are poorly run and a terrible value for the high prices they charge. That makes the Best Western in Tusayan, a mere couple of miles from the South Entrance to the park, an ideal choice. This Best Western is a cut above their usual properties. The staff at reception was friendly and we were checked in quickly. The rooms are clean, the wifi good. For a night or two or three, one shouldn't have any complaints with this place. You are going to spend most of your waking hours at the park. We didn't try their restaurants as several other options are within walking distance.

"Perfect Location"

4
10/05/2017

The Squire Inn, in Tusayan, is only 7 miles from the park, but a wonderful escape from the crowds of tourists & campers after a long day on the trails! There are both indoor & outdoor pools & spas, and room decor has been recently updated.

"Definitely A Premier Experience. "

5
04/05/2017

Spent two nights here during our 3 day trip to the Grand Canyon. Room was large, clean, comfortable and quiet. The facility includes an outdoor courtyard with a pool, hot tub and outdoor bar. Inside amenities include a game room and bowling alley. There are three restaurants including a formal dining room, a buffet room and a pub. In the morning there is a breakfast buffet with a great selection and omelets made to order. We were very impressed that the restaurant staff went out of their way to accommodate my wife who must eat gluten free. From check in, to meals, to staff help advising on and booking Grand Canyon tours you are made to feel your comfort is their main concern.

"Beautiful hotek"

5
04/05/2017

Wonderful staff, wonderful rooms, wonderful food. Lots of things to do. Loved this place and will be back with my family. Everyone is so kind and insightful. The rooms were immaculate and so comfortable.

"Great hotel considering the few options outside the park!"

4
03/05/2017

Front desk people was incredibly nice. Hotel room was average although the AC was extremely loud. Surprisingly the restaurant options are very good, both for dinner and breakfast. It has direct access to a running pathway (or unpaved street :) that takes you right to the Kaibab forest.

"BW Grand Canyon"

4
03/05/2017

Excellent location to stay just outside of park. Very close to the southern entrance. Shuttle bus stops outside of hotel, which can be very useful if you don't want to drive.Buffet dining a plus if you don't want a more 'formal' dining room.

"Lovely hotel"

4
02/05/2017

Great hotel for the location. Unfortunately our room was small for three people and the drinks/ice machines outside our room were very noisy at night. Despite that we had a wonderful stay and the staff were very lovely.

"Great place to stay for Grand Canyon visit"

4
27/04/2017

Very nice hotel with spacious, comfortable rooms. All staff, including in restaurants, were extremely pleasant and helpful (except for the front desk clerk who was there this morning when we were checking out). Buffet breakfast was great. Buffet dinner wasn't hot. Food would've been good if it had been hot. Would definitely stay here again and recommend to others.

"Very Comfortable Hotel in a Convenient Location"

5
27/04/2017

Very comfortable hotel in a convenient location just 8 minutes south of the entrance to the Grand Canyon National Park and 4 minutes north of the Grand Canyon Airport for Maverick Helicopter Flights. We stayed in one of the Motel style blocks and were able to park adjacent to our room. The room was spacious, with two large beds, very clean and comfortable with complimentary coffee etc. The hotel lobby was also very comfortable with free coffee, gift shops, and downstairs there were interesting western themed displays, with waterfalls, a six lane ten pin bowling alley, pool tables and gaming machines. The hotel offer a complimentary “grab and go” breakfast between 05:30 and 06:30 am and when I went to collect ours at 06:05 am the receptionist said that “we are all out”. However after noting my disappointment, and seeing me check the time on my watch, she kindly offered me “complimentary breakfasts upstairs”. After our 08:00 am helicopter flight we had enough time to return to the hotel for our very tasty complimentary cooked breakfast “upstairs” prior to checking out! Quite expensive for a one night stopover but very comfortable, with excellent customer service, and very convenient location.

"Above and Beyond in Comfort and Service"

5
26/04/2017

Love this BW Premiere at the Grand Canyon...staff and service was excellent, clean comfortable, quiet rooms, restaurant and breakfast meals were great! will definately be coming back and have already told others this is the place to go!

"Rooms over priced"

3
26/04/2017

1 night stay over priced for what we received. Rooms out dated, toilet didn't flush, shower old, and remote for tv didn't work. Staff was friendly and helpful in answering questions. Pool area was clean.

"Clearly the best Best Western out there."

5
25/04/2017

This is the best Best Western hotel that I have been to, it is located close to the south entrance of Grand Canyon NP. We stayed in the 7000 building and the rooms were spacious and tastefully decorated. The whole building looked newly renovated (or built). The hotel has a good lobby, indoor and outdoor pools and a bowling alley and arcade. We also ate at their bar and grill and the food was excellent.

"Rude staff not willing to accomadte"

1
20/04/2017

We stayed with a group of 12, in the restaurant there is one big table (which wasn't set) which the told us was reserved, we arrived at 20:45 and the kitchen closes at 21:30. Clearly they didn't want to set the table. When I asked the manager about it he told me they had a no-show. Whilst standing there with both hands in his pocket. At the end of our dinner, around 22:45 we asked for another bottle of wine when we were told the restaurant is closing, here is you check and you can go down to the bar and order a bottle there. Again I went to the manager and complaint about the fact we weren't offered any coffee or dessert's and just got presented the check. Mind you this is the fine dining restaurant of the hotel. To make matters worst when we arrived at the Bar on floor below, the barkeeer told us he just closed the till and was closing up... What!!!! When I went back up again to speak to the manager at reception I was told that they are sorry but this is the way it is at our Hotel. At that point I was so confused and didn't feel like arquing anymore. Overall i won't recommend this Hotel to anyone.

"Visit to the Grand Canyon"

4
19/04/2017

We had a really good stay at this hotel. The rooms were nice and roomy and clean. Perfect for traveling with children. There was an indoor and outdoor pool. We had a really good breakfast in the restaurant of the hotel and the staff were great. The hotel was in good proximity to the Grand Canyon. We had a lot of fun.

"check in was a nightmare"

3
19/04/2017

booked 2 rooms One was ready by checkin time The other was not ready until about 2 hours AFTER check in. Front desk clerks were completely mixed up with names on reservations and rooms. Buffet dinner was understaffed and many items were empty. Poor guy at the carving station was a kitchen helper who was filling in for the real carver. Had no idea what he was doing. Guests are NOT ALLOWED to get own drinks. Must be served. Took over 20 minutes to get someone to help us and that was after asking several times for assistance. Breakfast buffet was plentiful and good

"Pleasantly surprised "

4
18/04/2017

Pleasantly surprised at just how nice this hotel was for a Best Western. The rooms were large, clean, and comfortable. Both an indoor and outdoor pool for the kids. Friendly staff at check-in. Breakfast buffet was our only disappointment, overpriced and not a great variety. The omelet chef burnt the eggs and everything else was cold. My son got sick and didn't eat and they wouldn't refund the money I paid for him. We also visited the Pub which food was average and overpriced as well. Great stay right outside of the park but food options are scarce. Overall a great stay.

"last minute trip to Grand Canyon"

5
18/04/2017

We decided to go to the Grand Canyon at the last minute and were looking for a hotel close to the park entrance. The Best Western was perfect for our needs -- great location, nice, clean rooms and an ample good breakfast buffet. The hotel has restaurants, game room, etc but we were too tired from the park to explore them. I would definitely stay here again and recommend it.

"Family vacation "

5
13/04/2017

I wasn't sure what to expect staying here. To be honest I was nervous ! I haven't stayed at many best westerns and was hesitant abt booking. I'm so happy I did !!! My family had so much fun here. On top of the staff being fantastic and so helpful, the hotel was clean and our breakfast was amazing !!! My family went bowling, it was so nice being able to have fun in our hotel after a long day of exploring. A hotel with a pool, hot tub, arcade and bowling alley, what else could you ask for. Amazing !!!

"Pricy during Spring Break, but nice"

5
12/04/2017

Wait for the rates to drop, then go! The shuttle bus service is really all you need for the Grand Canyon, and the trip is just few minutes. The hotel staff was very helpful and friendly, and the concierge is truly there to help, not just push trips. Dining is pretty average, but the morning buffet is delightful with Jennifer there to make you feel so welcome. Breakfast food there was good solid cooking, fine dining was very average to sub-par.

"Excellent!"

4
11/04/2017

We stayed 2 nights at Grand Canyon. This hotel was one of the better one that we found. Love it! The restaurant, Coronado offers great food. Every thing was new and fresh to us. Stayed at 7000 building which was built 7 months ago.

"Way too expensive!"

1
11/04/2017

For the price you are paying, you would expect to be in a 4 or maybe even a 5 stat resort. This is the farthest thing from the truth. I ended up avg $300 per night for a room I felt was worth maybe $100.

"Extremely Clean and Friendly"

4
11/04/2017

The first thing that you recognize is how friendly the staff is here.They seem to go out of their way to make sure that everything meets or exceeds your expectations. Not just the desk agents, everyone. Our room was spotless, and well equipped. Great location, close to the park.

"Comfortable stay"

4
11/04/2017

We had a comfortable stay here. Staff are friendly and helpful. We asked to move rooms and they were very helpful and accommodating. The beds are very comfy and we slept well. The heater was powerful which is great as it was -7 outside at night. Nice big tv and two safes in the room. Really easy to get to the canyon visitor centre from here - either my shuttle bus or car. There are lots of restaurants nearby which you should take advantage of as we found both the buffet and a la carte options in the hotel quite poor. Apart from the poor food we had a comfortable stay and slept well.

"Well pleased"

5
29/11/2016

We stayed here and at the Grand during the same week. Our experience here was very good. The staff was attentive and friendly. The rooms vary some by building. There are 8 buildings . If you want near the lodge,select 4 or 5. Building 3 is also near but requires a short walk across a driveway. Our rooms were clean,quite, and equipped with adequate towels,coffee maker,frig. This is not your ordinary Best Western. it truly. Is a premier facility. If fact we prefer it to the Grand,and the price is much better. They offer A $12.00 buffet breakfast with omelets,waffles, meats, etc. and a $12.00 lunch buffet which varies by day. The sculptures in the lodge are outstanding. I recommend this hotel over all others in town. The are others places to eat nearby and one high priced gas station as well as a IMAX movies, general store.There is an indoor pool

"Great stay near the Grand Canyon"

4
28/11/2016

We stayed at the Best Western for one night during the Thanksgiving week and enjoyed our stay. Our room was an older room but was still updated. The hallway corridor to the room was older and dark but once inside we were happy with the room. 2 queen beds, vanity with coffee maker, little table & chair and a desk. The bathroom was small but sufficient. For the price we paid it was perfect. Food options are limited since Tusayan is a small town and that is to be expected. We ate breakfast at the coffee shop in the main hotel building and had pancakes & egg crossaint sandwich which was average. For dinner we ate at the pizza burger pub downstairs and again it was just average food. The meals were a bit expensive but then again we didn't have to leave the hotel once we arrived after a long day of touring the Grand Canyon. The arcade is pretty small but has air hockey and pool tables. There was also a small bowing alley. There was an indoor pool which must have been new since I didn't see that listed in the amenities so sadly I didn't bring the kids bathing suits. Next time.

"One of the good properties around"

4
28/11/2016

Stayed here for two nights, family of four people. Overall room experience is good. Room service can be better, room service forgot to keep the toilet paper, when called front desk it took 45+ minutes to get it. Restaurant is overbooked for Thanksgiving night. Restaurant staff was overwhelmed.

"My staynin Best Western Grand Canyon Squire Inn"

4
28/11/2016

Was impressed by the interior decor of the hotel. Hotel room was very comfortable. Bed was very comfortable. Amenities provided in the room was good. Room was away from the main building of the hotel. This was good, was able to park the car very near the hotel room.

"Great"

5
28/11/2016

Clean beautiful room loved it.check in was great. Beautiful.we had elk outside got to take cool pictures.??.I hope if I get to that area that I can stay again at this beautiful motel.w e stayed in the new part.

"Great Hotel at Grand Canyon"

5
27/11/2016

BW Premier was impressive. Pack your swimming gear - after all the trails, the pool has a heated, indoor pool which is relaxing. The fitness center and service were impeccable too. Ample parking and very close to GC visitor center

"Overnight at the Grand C"

4
27/11/2016

The good + Location, Location and Location + Rooms - Spacious and Clean + Eating Options within the property (Sportsbar) + Concierge Services The so so = Parking = Overall Check-in and reception services The not so good - Bathroom was not quite comfortable - The tub was unusually high and not comfortable - Water speed in the toilet was poor

"Perfect!"

5
27/11/2016

This hotel has it all! Great restaurants, a bowling alley for night time fun, and a beautiful room (building 7000). We didn't bring swimwear but the indoor pool was being used and looked great. There is also a new and very well set up gym. Loved our room, clean and roomy. The room was in the new building. The bathroom was enormous! Only a mile or so from the park entrance. Get to the gate early for good parking!! I would highly recommend this hotel and have already told friends this is the place to stay!

"Holiday Stay at the Grand Canyon"

5
26/11/2016

This BW was a pleasant surprise. It is much larger than my normal haunts with full service restaurants and a lounge, bowling alley and arcade, pool and hot tub. We reserved two of the larger double queen rooms for my family. They are expanded versions of the standard room. The bathrooms were the big surprise with a HUGE oval-shaped tub that could fit two. I really enjoyed our view out our window. I had a nice evergreen tree right next to the window that birds would visit. Intentional or not, it was nice to know people couldn't see in our room with our shades open. The hotel was immaculate and comfortable, and the beds were fantastic. The staff is extraordinarily attentive and professional. We will stay here again.

"Great stay! Close and good amenities"

4
23/11/2016

Whether couples or family, this is a great place to stay. Got a great deal on Internet and believe we got the best for the price. Sports bar is awesome and bowling alley is a great addition. Rooms are large in villla area and had everything we needed.

"Overnight to the Grand Canyon"

5
23/11/2016

We had 2 rooms. One for the mother in law and one for our family. Two queen beds in the rooms. Lovely decor. Very clean. Great customer service. Good parking. Amazing concierge. Great onsite food options. We would stay there again.

"Great hotel close to Grand Canyon"

4
22/11/2016

This hotel was a great affordable choice with easy access to the Grand Canyon. The rooms were a good size equipped with fridge and coffee machine. In addition to the bathroom, there was also a separate sink area which was convenient. Beds were comfy and provided great night of sleep before some hiking the next day. There were also some restaurants and a general store down the street which was convenient (although prices were high everywhere as expected). Would stay here again and recommend this as a good option was easy access to the Grand Canyon.

"First visit to the Grand Canyon"

5
22/11/2016

We flew into Las Vegas and made the drive to the Grand Canyon on a Sunday morning. The drive was easy and around 5 hours, but hard to tell, since we stopped at Hoover Dam. Originally we wanted to stay in one of the hotels at the Grand Canyon, but there was limited availability and the prices were rather high. As a result I looked in Tusayan and selected the Best Western. After looking at the hotels in the park we were glad we made the choice. The hotel is only 6 miles from the visitor center in the park and is an easy drive. We were in the 7000 building and the rooms was up to date and quite large. There was a small sitting area and the bathroom had lots of space too. The only thing we didn't like was the fixed shower door. There is a glass panel, but it doesn't move, so it can be a little chilly in the shower. It was a quick walk to the lobby where the restaurants are located. We ate dinner one night at the hotel and the food was and service was excellent. Also, we did the breakfast buffet one morning and it was good as well. A large selection of food, drinks and a made to order omelet station. The service at the hotel was excellent. From the time we checked in to the time we checked out we were treated like valued guests. The front desk team was very attentive and really set the tone at check-in. Overall observations: • From a value perspective the Best Western beat staying at the park. Cheaper with more amenities. However, you can't walk outside your room and see the Grand Canyon, so there is a trade-off. • Short drive to the Grand Canyon and the cost to enter the park is $30 and is good for a week. • There is a shuttle in Tusayan, but it wasn't operating in November. • It is an easy drive to the Visitor Center and lots of parking. It gets a lot more congested near the hotels in the park and the parking is limited. The good news is there is a free shuttle that will get you anywhere you want to go in the park. The exception is the Watchtower which is 22 miles from the Visitor Center. • The Grand Canyon is breathtaking and every lookout is just a little different. We did some hiking, but they were limited to just 2-3 miles. • We stopped at Hoover Dam on the way. The traffic was slow in Boulder City due to the left turn to continue on Hwy 93. The drive into the dam from the access road was quick and we drove across the dam and parked for free on the Arizona side.

"The best place to stay near the Grand Canyon"

5
22/11/2016

I'm so excited that I selected this hotel because it seemed from the reviews and the pictures on trip advisor....a little bit like a Chucky e cheese (NOT THE CASE)but I have to tell you that it was really pretty fabulous. The hotel had an excellent steakhouse. More of a fine dining. we had a birthday for my husband there. Art and the wait staff at the restaurant took great care of my husband on his birthday. We also noticed that they had a pub style restaurant downstairs& a was separate bowling alley. We also saw families enjoying pizza in the bowling alley and there was also eating areas inside of the arcade. My family did not get a chance to enjoy all of these but I like that the hotel provides casual as well as fancy places to get together. The hotel has an indoor as well the outdoor pool. The weather was "kind of crazy while we are up there it began snowing so it was nice to have things to do inside the hotel. My husband and kids did enjoy this and my daughter made a new friend there. Our room was fantastic. We ended up with a room in building number seven. At first I thought it was a little far away but the location ended up being great the Decour looks like something out of a design magazine and the room was spacious. They even had a rollaway crib for my baby which it seems like hardly any hotels do anymore so this is a big plus for me. This place is Huge! The room did not include breakfast but they did have a very popular breakfast buffet and complementary coffee in the lobby as well as a really nice gift shop. The hotel is also full of some amazing artwork and paintings of the Grand Canyon.I think this is probably the best place to stay near the Grand Canyon

"Best place to stay near the Park"

5
20/11/2016

Only a couple minutes drive from the Park entrance and 9mi from the nearest Canyon viewpoint this hotel is in a great location. Check-in was fast and friendly and the room was very nice and spacious, clean and comfortable. The hotel has very good facilities and amenities. There are multiple nearby restaurants within walking distance or a short drive.

"Great place to stay, close to Grand Canyon"

5
19/11/2016

We stayed here for one night when visiting the Grand Canyon. We were pleasantly surprised when we walked into the lobby, especially when considering the very reasonable cost. Other reviews refer to older rooms, but the lobby was in very nice condition, as was our room. The layout of the place is odd, with separate buildings and one central building. Our room was in the central building. As mentioned earlier, it was very nice. It had a large bathroom and a second vanity and sink outside of it. The room itself was very large. It was very clean and the beds were comfortable. We were almost regretting not staying at this properly for a second night, because of how enjoyable the stay was. We would definitely recommend this property to anyone and will stay here again if in the area.

"Plesantly Surprised!"

5
19/11/2016

On our trip from California to Texas we decided to spend a few day at the Grand Canyon. After looking at a few different hotels in the area we settled with the Best Weatern Premier. Good choice! Very nice hotel for the price.

"Stay Away from the Breakfast BuFfEt"

3
19/11/2016

Our stay got off to a bad start because the tv was not working so we had to switch rooms after unloading the car and settling in the room. The room was spacious,the beds were comfortable,the big screen tv was nice. The room was equipped with a refrigerator and a small microwave that was not working properly. The room was comfortable. Now to the breakfast buffet. $13.99 per person in the Navajo room is an outrageous RIP OFF.....that's 42.00 for 3 people for a breakfast that most hotels provide their guests for FREE......

"Always A Great Place To Stay"

5
19/11/2016

I recently stayed at the Best Western Grand Canyon Squire at Tusayan, AZ. The desk clerk was friendly, helpful, and suggested I stay in their new building. I was given a room in the new annex 7000. My guess is that the new annex has been open for less than a month because the entire building had the scent of new carpet and new wood. I had super nice room which seemed brand new. The attractively designed open shower sprayed water on the floor so I had to use an extra towel to keep the floor from becoming slick. The room had lots of lighting. The windows looked out onto a center courtyard for the hotel complex. The room was equipped with a Koureg coffee machine, a microwave, mini-fridge, sink, desk, table, bureau, historic photos of the Grand Canyon, and extra towels. There was only one bar of soap for the both the shower and vanity. This motel touts its efforts towards being a “green” property so one soap seemed appropriate. The shower, stool, and vanity were in a separate room with a sliding door. The sleeping area had two queen beds. This Annex 7000 room was near luxury and a great Hotwire price of only $115. The room size is 18'x30'. It was clean and quiet but doors closing hall could be heard. There was no water noise coming from other rooms. I rate the Annex 7000 of the Best Western Grand Canyon Squire a solid 5 for quiet, clean, amenities, and price.

"Easily the best hotel near the Grand Canyon"

4
19/11/2016

This is likely one of the best Best Western Inns around outside the park and deserves the name "Premier". The building is well appointed and the rooms are quite nice. There's also a game room to entertain young adults and children. The bar food was good, but not great. We didn't have breakfast at the hotel either as the buffet seemed a bit pricey given the teens in our party.

"Good while visiting GC"

4
19/11/2016

We stayed for 2 nights while visiting GC national park and were happy with the location ( very close to southern gate ), service and room. Breakfast buffet is a bit overrated in my opinion, however good and comparable to most other same category hotels. One positive point is that you can park your car almost at the entrance of your room. Reasonably priced . Would certainly advise to stay here instead of Williams / Flagstaff

"Spacious room, creature comforts"

5
18/11/2016

We don't stay at Best Western often but will be giving them another look in future. This is an attractive property, and our room was huge. The staff were courteous ans helpful. Would definitely stay there when next at the Canyon.

"What a great place"

5
18/11/2016

We took an unscheduled off-season trip to Tusayan and were lucky enough to score a great room at the BW Premier Grand Canyon Squire Inn. Great facility, great rooms, terrific breakfast, and a very helpful staff. We had several hotels to choose from, and were extremely happy with our choice of the BW hotel. We will certainly return.

"Premier? Get Real!"

2
17/11/2016

I can't recommend this location for the following reasons: Calling this a Best Western PREMIER is in name only! They took away the free breakfast offered at every other level of Best Western and charge you $13.99 each for the buffet (that normally would be free at any other BW level). The nightly price was almost double of other BW properties we stayed at this trip (through CO, AZ & NM) but we figured it was because you're at the Grand Canyon. Management was a joke--I have food allergies, so I asked the night manager (Chino) about how things were made. He didn't know so he EMAILED his 'chef' and then left for two days (same 2 days we were there). No one got a response while I was there. I gave up waiting to hear from him so I asked the morning restaurant manager (Krish) the same questions--she didn't know if they used butter or margarine, what kind of oil they fried in or used on the grill, or what Eggbeaters were. She barely spoke English and didn't understand what I was asking. The waiter gave me more information on his break than she did. I had reserved a ground floor room when making the reservations 3 weeks in advance. When we got there, we were given a room (by the rude desk clerk) on the far end of the second floor of a poorly designed property. It was a V-shaped building where you drop off your luggage at the point of the V, lug it to one of the end points to the elevator, go up one floor & unload then haul it back to the point and to the other end point of the V. When I reminded them that I had reserved a ground floor room, they 'upgraded' me to a ground floor room. The room numbering is extremely confusing--so trying to find your room by the building number (they have 7 buildings) room number combination is frustrating. The room was small. The sheets were 'microfiber' polyester (our cotton PJs stuck to them when we tried to move), the bed was hard as the rocks in the canyon....but it was a room that was paid for (prepaid when reserved) when we needed a bed. It really wasn't worth arguing for a refund and trying to find another room on the fly. The had a small 6 lane bowling alley (NOT FREE) and video arcade on the lower level. Parking was a nightmare as well. Apparently they let people take up 2 spaces all of the time. One ways through the property so it was hard to exit without going all around the buildings. Not signed well, either.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear T W, We appreciate your feedback and thank you for staying with us. Please know that we value your opinion and we will be sharing your comments with the appropriate management. We do hope that you enjoyed the Grand Canyon area and have some great memories of your visit to the area. Best regards, Lori

"Top Shelf Hotel"

5
17/11/2016

We were very pleased as we drove up to this beautiful hotel. The exterior is beautifully designed to fit in with the beautiful landscape in Grand Canyon. The staff was very pleasant and accommodating. We enjoyed the free coffee and breakfast. If u desire a bigger breakfast there is a restaurant on premises for that. The rooms r nicely decorated with light color furniture. Our room had two large beds; a safe, refer, and microwave. We were sorry we only stayed one night. We r minutes from the Grand Canyon with its breathtaking spectacular views.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear Anthony B, We appreciate you posting your comments regarding your recent stay at our hotel and thank you for your feedback. We are very pleased that you liked our hotels design and decor. Thank you for your kind compliment of our staff as being very pleasant and accommodating. We strive to ensure that our rooms are clean and comfortable and that we are providing premier customer service. We hope that you have many wonderful memories of the Grand Canyon and your visit to our hotel. We also hope that you will plan to visit us again sometime soon. Best regards, Lori

"Very Close to Grand Canyon"

5
16/11/2016

Very nice hotel right outside of the Grand Canyon South Rim entrance. The room was clean and nice, and the price was very competitive for the area. Within walking distance to Tusayan restaurants and stores.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear Mike O, As you mention, we are close to the south rim entrance of the Grand Canyon National Park and also within walking distance to shops and restaurants in our small town of Tusayan. We are glad that you liked our hotel and found our rooms to be clean and nice. We are glad that you enjoyed your stay and thank you for your review. Best regards, Lori

"Perfect for a pre-Grand Canyon visit"

5
15/11/2016

We were amazed at how close this hotel was to the park entrance- definitely the number one perk. With few options outside the park, this was all we needed. Room was nice, nothing fancy- but we were there for less than 12 hours. Rate was very reasonable for us and did the job!

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear Carolyncohen, We appreciate that you stayed with us recently and provided your comments. We are glad that you liked our close proximity to the south rim entrance of the Grand Canyon National Park. We are pleased that we had a nice room for you that met your needs. We hope that you have many wonderful memories of your visit. Please keep us in mind should you visit our area again. Thank you for your business and your review. Best regards, Lori

"Modern and comfortable"

4
15/11/2016

Front lobby area is modern and upscale, and a large fireplace in the lounge is visible from that area and a welcome sight in cooler weather. The checkin was seamless and the clerk was friendly and professional. The room was large and very nicely appointed. It had a small fridge, microwave, and keurig coffeemaker, which we enjoyed. It also had a table with two chairs, a lounging chair and ottoman, and a work desk and rolling chair. We were very pleased. The king bed was VERY comfortable. The only drawback is that they don't include a complimentary breakfast with the room, but we knew that when we booked it. They have a breakfast buffet for $12 per person, which is good and probably comparable to what you'd pay elsewhere in town. You need to allow for that in your price comparisons, though. I would have given it a five if a breakfast was included.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear eet2live, Thank you for your review of our property. We are very pleased that you liked our modern and upscale lobby and large and very nicely appointed rooms. As you mention, our beds are very comfortable which is very important when hiking and exploring at the Grand Canyon all day long. We are sorry to hear that you were disappointed that we do not offer a complimentary breakfast. As a premier hotel, we also have a full service restaurant that serves breakfast off the menu so we allow our guests to decide what works best for them. We thank you again for your review and hope you will consider staying with us should you visit our area again. Best regards, Lori

"Absolutely wonderful!!!"

5
15/11/2016

My family stayed there last week where we had reservations in the new building. The rooms were huge and my three adult children were comfortable in one room. My husband and I loved our room too. The rooms were modern with exceptional shower as well as a nice clean kitchen area with a mini-fridge that you can actually use, since it wasn't loaded with mini-bar items. The guy that checked us in was fabulous even though we arrived several hours late. Wish I had written down his name! It's so close to the Canyon that you can make it there by sunrise with a minimal drive. This hotel was much nicer than a major hotel which we stayed in on the strip in Vegas!

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear CLOrlando, Thank you for selecting our hotel for your family's visit to the Grand Canyon area. We are very pleased that you liked our our huge rooms and the many amenities that we offer. We are also glad that you liked our location near the south rim entrance to the Grand Canyon National Park. We hope that you were able to spend some time seeing the majestic Grand Canyon and have many memories of your visit. We thank you for your review and welcome you back again sometime soon. Best regards, Lori

"Very nice resort property."

4
15/11/2016

This property would be an excellent choice if you want a little luxury while visiting the Grand Canyon. There are multiple restaurants and a bar, large pool area and other amenities. After my previous stay at a Best Western, I was disappointed to find out that the breakfast was not a complimentary one. My room was in one of the newer wings. It was very well appointed. Nice work area with room to entertain and an area for a bar. Very spacious and luxurious bath.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear Watash51, Thank you for selecting our hotel for your visit to the area. We are glad that you liked our newer, spacious rooms and the many amenities that we offer. As you mention, our hotel offers an excellent choice if you want a little luxury while visiting the Grand Canyon. And, with our close proximity, you can plan to see the spectacular sunrises and sunsets as well. Thank you again for your review. We wish you safe travels for the remainder of your journey. Best regards, Lori

"Grand Canyon hotel "

4
15/11/2016

Stopped off here for 2 nights on our first road trip to America. Part of a package all pre booked with trail finders. Really good bedrooms all facilities you needed in place as near to the south rim as you could get. A bit disappointed with the food on offer in the evening, easy enough to fill up but limited fare, not a lot in the way of fruit and veg but BBQ type meat and burgers aplenty. Breakfast much better in buffet style area upstairs lot more variety. Did Canyon helicopter ride at nearby maverick helicopters. Early start but well worth it. Good for what we needed overall, as part of package did what it said on the tin. If you have been to the area before you could do all this independently I suppose. Don't know what the price comparison would be, independent v package. An interesting exercise if you have the time!

"Disappointing"

3
14/11/2016

On check in the chap was very helpful and pleasant. The room was a good size and what we expected from an out of the way kind of budget hotel. The morning however changed things greatly. The sound of other peoples doors banging was very loud. The fire alarm went off at 7am ish and made us leap out of our bess only for front desk to say they thought it might be a malfunction. The lack of certainty was a concern but we were then up and aware that breakdast would be rammed as so would everyone else now. Sure enough breakfast was busy however the a noying thing was the polystyrene plates and plastic cutlery. One of the pancake machines also didnt function. When attempting to air complaint at front desk the lady was clueless as to what thei complaint procedure was and gave a comment card instead. Manager was within earshot but rathee than interject and solve the issue she walked away and spoke with her friens.

"Great Location - Cramped Rooms"

2
14/11/2016

This is a great location for a hotel. The trip to the Grand Canyon is about a 15 minute drive. Once you have your week-long Grand Canyon pass, you can buzz through in the bypass lane. There are several buildings that make up the hotel and I'm sure that each one has a different history and cleanliness. Outside, each building and the grounds are imaculate and well done. However, our building was run-down and the rugs leading to our room were dirty and worn. Doors to the storage areas were left open and visible to each customer. Our room was old and cramped. The sheets to the bed were of poor quality and also old. They had those little cotton balls that happen when they become overused. After sleeping on them one night, my wife asked for them to be changed but the next night, the sheets were still the same. There are two restaurants, one is elegant dining, and the other is pub food. Each was good at what they do. They were all clean, neat, and provided good food and good service. We visited the excursion concierge and found him to be completely unfriendly and ... unhelpful. He seemed to be preoccupied with his computer and wanted us moving on so he could get back to it. The internet speeds were awful but maybe that is from being so far out in the middle of nowhere ... I got speeds of 1.5 mbps. We heard about construction noise from other guests but did not hear any ourselves.

"Five star service"

5
14/11/2016

Spotless modern and surprisingly well appointed . This is our first stay at the top of the line BW Premier hotels . About 5 Km from the US National Park front entrance and about 10 Km from the GC Village and South Rim.

"Excellent Hotel - close to Grand Canyon"

5
14/11/2016

This place (Tusayan) is very close to the Grand Canyon south rim enrance. Very convenient. If you are planning to stay multiple days at the Grand Canyon, this is a bette alternative to staying in the park (which is lot more expensive).

"Grand Canyon visit"

4
13/11/2016

The location is very ideal for a visit to the Grand Canyon. It is very clean and modern. Wifi is good. We ate at the restaurant and it was good. The front desk staff could be friendlier and more helpful.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear zzxxyyzz, Thank you for your review of our property. We are glad that you liked our ideal location and clean and modern rooms. We are sorry to hear that you felt our front desk staff could have been friendlier and more helpful. Please know that we value your opinion and that I will be sharing your comments with our front desk manager. We thank you for staying with us. Best regards, Lori

"Very Convenient"

4
13/11/2016

This is a great place to start your Grand Canyon. It is just a short distance from the IMAX(not to be missed). Nice bar in the downstairs. 2 restaurants to serve you we ate in both. Food was good but not great. Room was clean and short walk to lobby.

"This is a Best Western? Really?"

5
12/11/2016

I booked at this hotel because it was one of few that had availability. Previous experiences at Best Western hotels have been about average. So I was excited about the Grand Canyon, but not so much about the hotel. I could not have been more wrong. Apparently Best Western has a number of "upscale" hotel lines (Best Western Deluxe and Premier). This is in the "Premier" line. It is a VERY nice hotel. Outstanding restaurant and great service. Has a pub downstairs, and game room for kids (and adults that are still kids). Even a bowling alley. Our room was nice. Note - Other reviews have mentioned construction noise. We were there mid-Oct 2016. I noticed some construction trucks, but absolutely no noise. Distance to Grand Canyon park gets is only a few miles. And if you can afford it, book a helicopter tour. I went with my father (91-years old). It was incredible. He is still talking about it.

"Great Staff, Large Clean Rooms"

5
11/11/2016

I suspect hotel was fairly empty when we were there. The staff was great, super helpful. Rooms were large and clean. Indoor and outdoor pools. Ample parking. 2 restaurants, a bar, and breakfast area on site. The breakfast at the breakfast area was sub-par, especially for the amount they charge. I recommend something else. It's basically a buffet set up in a meeting room. The omelette station was the nicest part there.Bowling alley and arcade on site if you need evening activities. If I ever end up back at the Grand Canyon, I would stay here again.

"Big room"

5
11/11/2016

I was unable to make reservations in the park, so this was the next best thing. I think it took 12 min to get to the gate and there was no line, we went right in (645 am). I didn't have the breakfast but we went to the RP stage shop which was great. The room was big. You can tell the room was outdated, then they put a lot of money into the hotel. I had no issue with this place.

"Wonderful trip!"

5
10/11/2016

Good location surrounded by woods and clean fresh air! Perfect for a nice quite stay for business or leisure. Staff was nice and friendly. Large rooms nice comfy beds, 2 pools one indoor/outdoor loved this property! Has several restaurant to chose from. Breakfast buffet Overall a wonderful trip!!!!

"Basic family motel"

4
09/11/2016

This was a no-frill basic family motel. It has all the amenities needed including parking outside your room, a bistro type restaurant, bowling and other things for families to do. The rooms were basic and adequate. Don't go here looking for luxury, but as a place to sleep whilst you are doing the canyon, definitely adequate. Better though to stay on the rim, if you can budget that.

"Amazing ammenities..."

5
08/11/2016

So in regards to this particular Hotel I only have one negative everything else is positive they have an indoor pool and jacuzzi and a brand new facility which looks smells feels amazing they also have a very nice outdoor pool and jacuzzi area with tons of seating. They have a arcade pool tables and bowling alley next to 100% bar downstairs which is incredibly unique for different hotels that I've stayed at. They also have two other restaurants on the property parking is very close to a lot of the rooms which is very convenient. This is a non-smoking Hotel so if you're a smoker you have to go outside it's pretty windy out here so not the best thing but it is what it is now my one complaint the layout of the bathroom is ridiculous how stupid it is and they have the toilet paper holder sticking out within a half an inch of where the lid for the toilet goes up and down so God forbid you have a little spare tire hanging off the side it will be pushed up onto the toilet paper holder. I will put the picture of the toilet on cuz if you're a big person you just can't sit comfortably which may be a bit hard for some people but other than that everything is very nice everything looks totally remodeled tons of pictures that will tell the story of the local landscape very very nice I give it 4 stars after they fix the toilet issue.

"Excellent!!"

5
07/11/2016

Top class rooms and service. Perfect location for anyone visiting Grand Canyon. The staff gave us v good suggestions on places to see and eat. Definitely use the indoor jacuzzi to relax after a long day hike in the Canyon. Highly recommend.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear Ashwini S, Thank you for staying with us and providing your feedback regarding your stay. We are very pleased that you enjoyed our top class rooms and service. As you mention, our hotel is at a perfect location for a visit to the Grand Canyon area. We are glad that our staff was able to provide information on what to see and do while visiting. We know that our guests have a limited amount of time and want to do all that they can during their visit to our area. We appreciate your review and your recommendation. Best regards, Lori

"Vast Hotel with decent rooms"

3
07/11/2016

We were given the keys to our room swiftly which was lucky as a queue was beginning to form. Because the car park is so vast, people park right by the front lobby (or under the portico) to get the room keys. This causes jams and is rather annoying. The hotel is large and spread out which could make it feel somewhat impersonal but he staff are friendly and helpful and it is not a bad place to stay. Safely in our room, it was perfectly ok and comformable. We had a non view of another wing of the hotel. The net curtains did not move but as we were not really spending much time in the room it did not really matter. Breakfast is not brilliant for the price, although I enjoyed the fruit platter, but on our final morning we skipped breakfast at the hotel and went to our next destination for a late breakfast. This was enjoyable. It is a shame that coffee, croissants and fruit are not available as a simple breakfast at the hotel. Dinner is extremely popular in the main dining room. You need to book in good time. Service on our second night was very poor and we waited 45 minutes for our first course. The waiter had not put the order through to the kitchen. The waiters also disappeared for long periods of time so lots of tables appeared to be without food. On our first night it had been a much better experience. The food is very average - in the UK it would be below gastro pub standard. It is edible and large portions, but nothing I cannot cook at home. We presume there is nothing better in the area.

Lori D, Manager at Best Western Premier Grand Canyon Squire Inn, responded to this review
Dear BindiB, Thank you for posting your review of our property here at the Grand Canyon. We appreciate that you selected our hotel for your visit to the area. We also appreciate that you found our staff to be friendly and helpful. We are sorry to hear that some of your dining experiences were not as good as they could have been. Please know that we value your opinion and that I have forwarded your comments to our food and beverage management. Thank you again for your review. We wish you safe travels. Best regards, Lori

"Visiting Grand Canyon"

4
07/11/2016

Hotel was lovely. Would highly recommend. Only issue is that they don't offer breakfast with stay and the buffet you could buy was just OK. If not a breakfast buffet person they did have a restaurant for table service. We really like breakfast included in our stay.

"A perfect room and location"

5
07/11/2016

This was my second stop on my trip across the US, where I stayed for 2 nights – please see my first review: Mirage, Las Vegas. I flew into Las Vegas from Manchester, UK and, after four nights there, picked up a rental car and drove to this hotel in the Grand Canyon. My party consisted of two adults and one teenager aged 17. This was a very nice hotel – clean, modern, good size, and it had a lovely gift shop, pub, several restaurants, a ten-pin bowling alley, and a small indoor and outdoor pool - There is also a large free parking area. We were too busy to try the ten-pin bowling and pools, so I can't comment on those. There were also some eating places up the road. All the staff here were very friendly and the hotel was in a great location – about ten minutes' drive from the Grand Canyon National Park. Our room here was perfect. We were given a room in one of the new blocks and it actually smelt new! It was a beautifully appointed room – large, modern, great view from the window, and the bathroom was amazing! It also had a coffee machine, microwave, fridge, and an additional sink area – what more could you want! We had breakfast in the hotel both mornings, which was very nice, and we had one evening meal there. There was a very limited choice of food for the evening meal, but what we had was OK. The other evening, we ate up the road. There was a fine dining area in the hotel, which looked lovely and had a big open fire place, but we didn't try it as we thought it might be a bit too pricey! We had a great trip to the Grand Canyon while staying at the Best Western. The Canyon is truly breath-taking. We did one of the walks around the south rim and one of the small treks down into the Canyon while we were there. At the end of a busy day, this hotel is just down the road from the south rim, which is perfect! So, we loved our stay at the Best Western and would certainly stay there again if we visited the Canyon in the future. It comes well recommended!

Lori D, Manager at BEST WESTERN PREMIER Grand Canyon Squire Inn, responded to this review
Dear JayeEngland, We appreciate that you selected our hotel for your recent visit to the US. We are very pleased that you found our hotel to be clean, modern, and good sized with a lovely gift shop, pub and restaurants. We are glad that you found your room to be large, modern and with a great view. Thank you for dining with us as well. We hope that you have made wonderful memories of your visit to the Grand Canyon area and we wish you safe travels for the remainder of your journey. Thank you for your review and your recommendation. We do hope you will plan to visit us again. Best regards, Lori

"Confortable accomodation!"

4
06/11/2016

Good place and good people of staff. Clean, nice, completly and comfortable to rest after a large cool day in the Grand Canyon. ONly parking I don't like because was large and the car was far and outside was very very cold. The best thing was ever eat. I impressed me the photo of Einstein when he visited the place. I recommend it!

"Great Place to Rest While Seeing the Grand Canyon"

5
06/11/2016

Although we arrived well into the evening and left at sunrise, this Best Western Premier was more than sufficient for our stay. We had one of the newer rooms which was well appointed and very comfortable. The front desk staff were very helpful and friendly and we had a late bite at the restaurant which was also fine for our needs. Lobby is spacious, clean. The only drawback is that parking is dispersed all over the place and there is some construction going on. Otherwise, highly recommended.

"Lovely pool and hot tub"

4
06/11/2016

We stayed in October as a family of four. The lady on reception was very nice and helpful ,we had a slight issue with the door lock on our room ,went to reception to complain and was given another room without any problem. We stayed in the 2000 block which was a little dated compared to the new part of the hotel by the pool.good size room with two double beds ,flat screen TV ,fridge and microwave also had good wifi. The room was a little dusty on the skirting boards the but not to bad . We really enjoyed the brand new swimming pools and hot tubs (indoor and outdoor) also had a very good fitness room we loved it .

"Great value "

5
05/11/2016

Great hotel! Beautiful indoor and outdoor pool and hot tub area!! Clean room, comfy bed, bathroom was small but nice. Staff was super friendly and helpful with the surrounding area. We will definitely stay at this hotel again!

"Great location, comfortable stay"

5
03/11/2016

This hotel is minutes from the entrance to the grand canyon national park. There's dining on-site, but its also close by to other restaurants and a general store. The indoor pool and hot tub were a welcome feature after spending time walking around the park. Splurge for an upgraded suite that comes with keurig coffee maker, microwave, refrigerator and bose surround system. In sum, this hotel is a perfect home base to explore the grand canyon.

Lori D, Manager at BEST WESTERN PREMIER Grand Canyon Squire Inn, responded to this review
Dear antor49, Thank you for staying with us and providing your feedback. We are glad that you liked our close proximity to the Grand Canyon National Park. We are also glad that you were able to enjoy our newly opened indoor pool and hot tub. As you mention, our hotel is a perfect home base to explore the Grand Canyon. We hope that you have made many wonderful memories of your visit to the canyon and we welcome you back again sometime soon. Thank you for your review. Best regards, Lori

"Great stay!"

5
03/11/2016

My husband and I stayed here for the first night of our honeymoon. When we arrived the staff at the front desk were incredibly friendly, and even provided us with complementary deodorant and toothbrushes when we asked if they were sold in their store. We were given the option of a room in their newest construction building which is a short walk from the main building, or a room within the main building which houses the restaurants and amenities. I was impressed by even being given this option since usually you're just told your room number when you check into a hotel. We chose the newer construction and it was awesome! Everything was clean and in great shape. That night we chose to eat at the squire pub (I hope I'm remembering that right) and it was delicious! The food was great and our waitress provided great service despite the restaurant being decently crowded. This hotel is also located about 5 miles from the Grand Canyon which was very convenient (it's also a straight shot to get there, very hard to get lost!). All in all we were very satisfied with our stay and will absolutely be staying again if we ever come back!

Lori D, Manager at BEST WESTERN PREMIER Grand Canyon Squire Inn, responded to this review
Dear Courtney T, Congratulations on your marriage! We are very pleased to have been a part of your honeymoon. We are glad that you selected our newer building and that you had a comfortable stay with us. Thank you for dining with us as well, we are happy to hear that you enjoyed your meal. We do hope that you will consider staying with us should you visit our area again, perhaps on one of your anniversaries? Thank you for your review and your recommendation. Best regards, Lori

"Wonderful place"

5
02/11/2016

We were lucky to get a patio room, which was very nice. Single-storey area of hotel, so we had no one above us, and had a nice place to park, and a picnic table on a grassy area which was very pleasant. Lovely view of the woods across the road. Only drawback was lack of space to put clothes, etc. away. But nice big room, clean and pleasant. Front desk service was great. One complaint is the concierge, Richard, who sold us a tour that was exactly what we told him we didn't want! Wondered what kind of kickback he got from the tour. The hotel is convenient to the canyon, and to the free shuttle bus. Squire Inn dining room was really good, and the staff there just outstanding (especially the maitre'd). The breakfast was also good in that restaurant.

Lori D, Manager at BEST WESTERN PREMIER Grand Canyon Squire Inn, responded to this review
Dear jabaang, Thank you for staying with us recently and for providing your feedback. We are glad that you were comfortable with your patio room, with a nice place to park, and picnic table nearby. We are sorry to hear that you were disappointed with the tour that our concierge booked for you. We hope that you have some wonderful memories of your visit and that you plan to come back again sometime soon. Best regards, Lori

"Easy Access to Grand Canyon"

4
02/11/2016

Good standard Best Western just outside the Grand Canyon National Park. Check for time of year when free shuttle runs into the Park - no need to drive! The shuttle bus stops right outside the hotel. Room comfortable and clean, Staff helpful.

Lori D, Manager at BEST WESTERN PREMIER Grand Canyon Squire Inn, responded to this review
Dear John S, We appreciate you writing and posting your comments regarding your recent stay with us. We are glad to hear that you enjoyed your stay in our clean and comfortable rooms. Thank you for your kind compliment of our staff as being helpful. As you mention, there is a shuttle bus service which is offered by the National Park Service and runs during the summer months only. It is most convenient during those times as guests do not need to drive into the Park. Thank you for your review. Best regards, Lori

"October Visit to Grand Canyon"

5
01/11/2016

Hotel staff was very friendly and professional. Location (in Tusayan just outside the south gate of the Grand Canyon National Park) was fantastic -- very easy to get into the park each morning, and a short drive at the end of the day. The hotel room and all of the common areas were very well maintained. The wireless access was reliable and fast. Just can't say enough good things about this facility! It made for a great visit to the park!

Lori D, Manager at BEST WESTERN PREMIER Grand Canyon Squire Inn, responded to this review
Dear Daniel O, We are very pleased that you selected our hotel for a visit to the Grand Canyon area and that you found our hotel to be very well maintained and staff very friendly and professional. We strive to ensure that our rooms are clean and comfortable and that we are providing premier customer service. It's been our pleasure to have your visit and we welcome you back again sometime soon. We hope that you have many wonderful memories of your visit and thank you again for your review. Best regards, Lori

"Review of Hotel and Room"

5
01/11/2016

Big rooms and comfortable bed, lots of amenities in the hotel. The in house restaurant, the Coronado, had the best buffalo short ribs I have every had. Although it is just outside of the park, it is a good alternative to in park hotels. We had a car but they have shuttles to everything.

Lori D, Manager at BEST WESTERN PREMIER Grand Canyon Squire Inn, responded to this review
Dear janheyl, Thank you for providing your feedback regarding your recent stay with us. We are very pleased that you found our rooms to be big with comfortable beds and all of the necessary amenities. We are glad that you enjoyed the buffalo short ribs for dinner, they are one of my favorites too. As you mention, we offer a great alternative to staying within the Park itself and our location is very convenient. Thank you for your review. Best regards, Lori

"Was amazed at how large and nice"

5
01/11/2016

If you can't get lodging on the Grand Canyon rim, then this would be the place to stay. Lovely rooms and facility. The mural alone is worth going into see. Was disappointed that the pool looked beautiful, but was told is was "under construction." Although a "mid range" hotel, the prices are for "luxury."

"More than a hotel!"

4
31/10/2016

We stayed at the Best Western Premier Grand Canyon Squire Inn in the Grand Canyon, AZ as we wanted a hotel near to the canyon. My initial impression during my search was this hotel was the only one in the area, but i was happy with that as BW was my preferred choice. When we got there, we found that it was in fact in a small town with many hotels and restaurants. This BW offered you everything to keep you entertained and not needing to leave the hotel for any reason. The room itself was very nice, roomy and the bathroom very modern and spacious. The drive to the Canyon is very quick.

"Pleasantly Surprised"

4
31/10/2016

When we made these reservations, we didn't pay attention that it was a Premier BW and had never stayed at one before. When we first walked into the lobby, filthy dirty after backpacking across the Grand Canyon, we felt so out of place in the super nice and ornate lobby that we actually walked back out to double check that we hadn't accidentally walked into the wrong hotel. Nope, it was a Best Western alright. The room was super nice and I loved how they had so many historical pictures and descriptions hanging all over the place. Grand Canyon is rich in history and I love that this hotel has embraced that. We spent a good hour just walking around looking at the pictures and reading about them. I never knew that Albert Einstein visited the grand canyon and hung out with the natives....but there was the picture of it, right in front of us. My only complaint was that the Continental Breakfast was not included like it is at every other Best Western we have stayed at. It cost $12 to eat their breakfast there. Other than that, the room was clean and the bed was comfotable.

"Great kicking off point to a Grand Canyon visit"

4
31/10/2016

Great hotel that is VERY close to South Rim entrance to GC. Great for families with new indoor pool and game room with bowling available. Also great for traveling adults with 2 bars. Be warned though Tusayan is a price gouging town...plan ahead and bring any needed extra water, snacks or food....or be prepared to feel the sticker shock!! (nothing to do with Best Western, just the town it is in!)

"Not the worst but certainly not the best."

2
30/10/2016

Only reason they can charge what they charge is proximity to the South Rim. Soundproofing is inadequate. So is parking. While lower level employees were friendly and helpful, doing their best for us, managers did not step in to help when needed (as in the upscale restaurant and in the breakfast cafe when multiple employees called in sick). Don't apologize, step up and pour coffee, get water, comp a glass of wine, carry trays etc. Look for what needs doing. Cross train people so they know what to do in a crisis and it won't become one! My friend, whose husband reserved this hotel for us, did give feedback to the manager when we left.

"Stayed in new bldg"

4
30/10/2016

After reading reviews we decided to stay in the new bldg. room was very spacious and had nice warm tones of fabric and finishes. Two separate sinks- one for the 'kitchen ' area and one for the bathroom. Fridge- coffee pod machine. Lots of counter space and desk space. A number of spots for recharging phones etc. beds were comfy and clean. Shower was nice and powerful- enjoyed it after hiking at the grand canyon?? Drive to the canyon ourselves since the shuttle bus had stopped their service in the city. It was easy though. A straight drive to the park entrance. Had to walk to the main bldg for food and shopping- just a small issue since most of our tax me was at the G Canyon . Their in house store is wonderful. Pick up some basic groceries or souvenirs. Well priced. Staff is efficient and helpful. Enjoy your stay- best part was the room was huge!!!! Made it easy to relax.

"Visiting Grand Canyon!"

5
29/10/2016

We enjoyed our stay here so much. The hotel is very huge and extra ordinary and family friendly. My family loved the arcade and the breakfast buffet which is a good combination of sweet/salty. Krish in the buffet is such a darling. She's all smiling and accommodating. We felt very much welcome! Got to luv this girl. We surely will come back again!!!

"Best Western has really stepped up their game!"

5
28/10/2016

I was very pleasantly surprised by how nice this facility is. I stayed in the new 7000 wing in the rooms were quite nice. Hotel also has nice comment facilities in the indoor and outdoor swimming pools, jacuzzi and dining facilities. The staff was very pleasant, and overall it was a great visit. Calibrate your expectations for Wi-Fi. High-speed is not available. They use satellite as they are in a remote location, and it gets quite busy at night.

"Grand Canyon Experience"

4
28/10/2016

The location is perfect. Easy to get to. Had a lot of things to do right at the hotel, so if you have a family you do not have to leave the facility. We were very pleased with our food. We ate at the pub. It was little noisy, but our waiter was pleasant. There were only two staff members waiting all the table and we felt they both did a wonderful job.

"Good location, nice hotel "

4
27/10/2016

We stayed here for one night when wanting to visit the Grand Canyon. First warning... be careful on the sat nav as ours took us somewhere completely different so we then put in Tusayan which was an extra 1.5 hours away from where we were so make sure you leave enough time. You have to pay 30 dollars to enter the park but this lasts for 7 days. It was a great base and is just outside the park so depending on what direction you come from you might not have to pay. There wasn't a great choice of food in Tusayan and seemed pricey. We ate in the hotel but weren't very impressed, the food was served in metal tins (looked like dog bowls) and it was quite expensive for what you got! We booked the pink jeep tour which picked us up from our hotel. It is also a 5 minute drive from the airport if you wanted to book a helicopter ride. Overall a nice clean hotel.

"Fabulous"

5
27/10/2016

This was far above any other hotels I have stayed at!! Including Las Vegas!!!! I was very pleasantly surprised! My son and I drove 16 hrs one way to get here. We hiked the Grand Canyon and drove home 16 hrs. Our two nights here were absolutely perfect!!! The only problem we had was, we had to leave!!!!!

"Great experience!"

4
26/10/2016

We stayed here for 2 nights while visiting the Grand Canyon. The staff was very friendly and helpful. We had a room in the 'new' building and it was great. Large room and good size bathroom. We ate at the onsite pub and food was good (for pub food) and drinks were reasonable as well. We would definitely stay here again.

"Close to Grand Canyon, but make sure to request a newer room"

3
26/10/2016

We stayed here because it was close to the Grand Canyon. It is on the shuttle route, which is very convenient. If you pick this place, request an updated room in the newer section. We had an old room and it was in need of repair and also smelled. The outlets were coming out of the wall and the carpet was dirty. It put a damper on an otherwise fantastic trip - so much that we considered giving up the second night and leaving early for Phoenix. I understand that the newer section is much better, although I didn't get to see it myself. The staff was very nice.

"Fine property with potential to be better"

4
25/10/2016

This is a clean and tidy vacation property set near the National Park. Our room was overly large for our needs but was comfortable and well located near reception and restaurants. Everything worked but a plan of the numerous switches and their effects would have saved a lot of fiddling around. All colors in the Inn are earth tones as befits the Grand Canyon. There is plenty of parking space and vehicular access as one would expect from a motel style property. We did not try services in the village other than through the Inn. Food and beverage services are adequate and deserve more attention from management to lift them to a standard that befits the property and the prices. Delays in restaurant service were unacceptably long; plating needs the attention of a well trained chef; and breakfast buffets are basic. Check in/out was easy and staff were efficient. Seems like this was the best place in the Village and we would use it again.

"Not impressed!"

3
25/10/2016

I really wasn't impressed with this hotel. We were met in the parking lot by "the manager" saying he could give us a really good deal. We stayed because of its location to the Grand Canyon. $129.99 a night is what we were told, apparently the "good deal" was for the rooms in the BACK lot of the hotel in a separate building . Lots of entertainment and VERY overpriced items in the main hotel. First place I have ever been where I paid $11.00 for a small shot of whiskey and a bottle of water was $5.00. Rooms and hotel could definitely use an update, if ever back in the area I would choose a different hotel.

"Overpriced glorified motel"

2
25/10/2016

There's not much to recommend Tusayan apart from its proximity to the Grand Canyon so we expected to have to pay more for a hotel despite booking 6 months ahead. Our room was in a block of ground floor rooms (block 12 I think), and there are several of them so we didn't stay in the hotel itself. The room was way bigger than we needed with 2 large beds (we only needed one) so there was no complaint on space. The hairdryer didn't work so we rang and got someone to replace it. Quick service. Despite being late September and fairly cool outside the room was quite warm. The window only opened a tiny amount so we were reliant on the air con. A big problem - the unit was one of those big plastic things and it was very powerful but definitely not subtle. It went from being completely off to blowing an icy gale and keeping us awake. The fridge was similar - coming on loudly for 30 seconds every 3 minutes. Both got switched off at night and sleep wasn't that easy to come by as the room warmed up. Breakfast choice was fairly wide but lacked quality and there was no bacon on either day (just sausage burger). There's no way I would recommend this hotel (or the town of Tusayan) to anyone and it frankly puts me off visiting the canyon again. Best Western have also had this reported through their web site survey. Oh yes, I also killed a cockroach in the bathroom on the last morning which my wife will now just be finding out about...

"beautiful!"

5
25/10/2016

very nice hotel! convenient to the Grand Canyon, lots of amenities, restaurants, bar/lounge and bowling onsite. Rooms were large and comfortable. Keurig coffee in the room was nice! Nice big tub/shower, lots of space. very clean!

"nice nite"

5
25/10/2016

good place to stay, close to Grand Canyon and very quiet. We had a good visit to the Canyon and would likely stay here again. We will be looking for other Best Westerns in the years to come. thank you

"Excellent hotel and excellent locatin"

5
24/10/2016

We stayed here for 1 night. Excellent location, you're just down the road from the national park entrance. We stayed in the newer building. Amazingly spacious and brand new rooms. Laundry facilities are excellent. Parking available. Customer service, especially Amanda at check in was excellent. They will have a brand new pool area opening soon which already looks amazing. Plenty of food options around the hotel but their breakfast is excellent! Omelet station and all! Highly recommend this hotel to everyone.

"First Stay at a BW Premier Proves Disappointing!"

2
24/10/2016

Our first stay at a Best Western Premier hotel proved disappointing to say the least! Our experience began with an extremely unpleasant staff member at check-in. She displayed a poor attitude from the minute we approached the front desk and seemed intolerant of any question we asked. This set the tone immediately and we certainly did not feel a warm welcome nor did we feel that our business was appreciated! Strike one! Upon arrival to our room, we discovered the tv remote did not work. We reported this to the front desk and awaited the arrival of a maintenance employee. He eventually replaced the remote, but it appeared this service call was an annoyance in his day as well! Strike Two for service with a smile! We were placed in a hallway of rooms that was also accommodating a bus group. The following morning we were awakened by doors slamming and loud voices chatting outside our door at 6 am which continued for nearly 30 minutes. The sleeping room door seal left much to be desired and allowed the loud noise to enter our room. After being awakened early, we proceeded to make coffee only to discover the coffee maker did not work. We encountered the same front desk staff member at checkout who displayed an equally sour disposition as the previous day! I passed along the coffee pot issue so the next guest would not experience the same issue and wondered if she would at least extend an apology for the inconvenience....she did not! Strike three for service with a smile!! We arrived at this BW Premier hotel with expectations of superior service and accommodations. Sadly, this was not the case! I believe most hotel issues are tolerable and can be overcome if a genuine, sincere effort is made by staff members. Unfortunately there appears to be more than a few disengaged employees at this hotel. We will not return nor will we recommend to others!

"Comfortable, spacious rooms"

5
23/10/2016

Our room was very spacious and new in a side building. There was a brand new laundry there as well, we didn't have to go to the main building. This alone, was a great comfort factor as well! Dinner was truly excellent, breakfast was not bad, either. Art, the restaurant manager is very welcoming and is doing a great job at accommodating everybody even when you'd think that the place is bursting! We were happy to see him every evening! Unfortunately the new pools and gym had not been opened during our stay yet, but they look great. The present gym and Jacuzzi are rather a sad sight... A further negative experience was the unfriendly lady at the reception, who made us feel as if we had personally invaded and occupied the land of her ancestors in the 19th century. All in all, it's a great place to stay at while visiting Grand Canyon.

"Good price near the Grand Canyon"

4
23/10/2016

This hotel was as near to the south rim of the Grand Canyon as you can get without going into the Village, which costs money and has pricier hotel rooms. We stayed for one night at a very good price. The room was large and clean, but its style was definitely not modern. Definitely a good value for the price. The hotel also had an arcade and bowling alley, which we didn't use, but was a nice touch as there is not much to do in the area after it gets dark.

"Pretty fancy for a Best Western"

5
23/10/2016

We stayed here because we could not get into anything in the Park itself and this hotel is not that far from the gates. We had booked for two nights but had to leave a day early. We appreciated that the hotel allowed us to cancel the second night with so little notice. The hotel is much larger and more upscale than other Best Westerns where we have stayed. There are two choices for dining. We ate at the family restaurant, and I cannot recommend it. The food was pretty mediocre, but at least it was inexpensive. The rooms were large and clean. The staff in the hotel and restaurant were courteous and friendly. We did not need travel advise, but I overheard it being given to other travelers.

"Overnight stay"

5
23/10/2016

Stayed for just one night whilst visiting the Canyon from Vegas. Great location just a short drive from the National Park and if you don't want to drive the free shuttle bus stops right outside the hotel. There is a fridge and microwave in the room and as we had eaten out every night of our trip it was nice to buy supplies at the supermarket and make use of it. The pool was closed whilst we were there as building work was going on but we heard no noise from that.

"A Good Option Among Limited Choices"

4
23/10/2016

I've been to the south rim of the Grand Canyon six times, and I've stayed in the park and in Tusayan. To be blunt, you're here for the Canyon and the outdoor activities, so you kind of have to suck it up and make do with limited choices both outside and inside the park. The Best Western Premier is one of the nicer hotels outside the park. It has several restaurants on-site and other conveniences, like a pool (which was closed while we were there), and bowling. (A good other local restaurant is Plaza Bonita, about 3 blocks away.) The hotel has grown over time, so some of the buildings are newer than others; if possible get one of the newer buildings. You might need to walk 50 feet to cross the parking lot to get to the restaurant, but I think the newer building are more up-to-date. Checkin was quick; the room clean and relatively new. Nice hot shower. Good selection of TV channels. Room had a tub and a single sink, but bathroom area had adequate counter space. Parking is free. The price is relative high, but this is a tight market. Gas is around 50% above what you pay in Flagstaff and the same applies most of the year for hotel rooms, The prices in the park are comparable, so if you can book far enough in advance you might want to try the El Tovar. The quality and amenities of the lodging in the park have a HUGE range, from ancient (historic?) cabins with heaters that will struggle on cold nights, to the El Tovar, which is truly an historic hotel (but still dated)(see separate review for the El Tovar). Enjoy the Canyon - it is amazing!

"Great location "

5
23/10/2016

Great location if your visiting the Grand Canyon as only a short notice away . Rooms clean and lots of space and you can even take a dip in the outside or inside pools. Great bar and shop on site. Free parking

"Good Price. Good Location."

4
22/10/2016

Not far from the entrance to the Grand Canyon. Book in advance! The no vacancy sign was lit when we got there, but fortunately we had booked ahead. It's right on the main strip of the little town. There are a few restaurants on site. The prices were a little high, but I think that is just to be expected in resort towns like that. There's not a lot to do in town, so if you're looking for more to do outside the park, then you might want to consider staying in Williams, further south. But if you're looking to spend most of the time in the park, then this is a great place to choose!

"Perfect place!"

5
21/10/2016

We loved this quiet hotel! We stayed in the new building and it had all we needed. Plenty of outlets for cell phone charging, a fridge and microwave. The bathroom was nice and big with plenty of counter space. It was a big hotel room too. Only 10-15 mins from the Canyon.

"nice stay"

4
21/10/2016

We stayed 2 nights in a very nice clean, comfortable, quiet hotel. Building we stayed in was new. Staff was nice and pleasant. Location was great, close to the south entrance, restaurants w/in walking distance and airport is a 1/2 mile away.

"Mixed but disappointing"

3
21/10/2016

Nice initial welcome at reception and concierge a great help with lots of useful info re Grand Canyon. Room dated with poor shower which is difficult to use if you are even slightly infirm. Beds were okay and room clean and comfortable. Restaurant was very mixed re quality of food and especially service. The first night at dinner was excellent but second evening was very poor service and food wise. Breakfast was similarly very mixed with long waits for service and having to chase up for coffee refills which were not especially hot. A good point for the location was that the park shuttle bus stops outside the hotel so no need to drive, and it's free if you have your park pass. Reception on leaving was brusque and slow.

"what a treat"

4
20/10/2016

There are only two places to stay while visiting the south rim of the grand canyon. Inside the park has some definite advantages but staying outside the park is very convenient. Restaurants, shops and the Imax theater are all close together. The Best Western was a nice treat. The Premier indicates that it is a step above the average Best Western. It has a nice lobby with a fireplace, a waterfall, gift shop, bowling alley and two restaurants. The staff is great and room comes with a large tub, microwave and frig. Very nice room. There was really no great view from the hotel which was fine. The front desk agent gave our family a discount to the bowling alley and the Imax. I would not recommend the breakfast buffet they offer. I would compare it to an affordable hotel that offers the same thing for free. Here they charge you $12.50. Uggg, the staff said it was actually better than what they had before. That being said, what a treat for our family to stay.

"Great Place"

4
20/10/2016

My wife and I spent two nights here while visiting the Grand Canyon in early October. We chose it based somewhat on a friends recommendation in addition to some reviews that I had read. The room was spacious and housekeeping did an excellent job cleaning, etc. We ate at the breakfast buffet twice and it was very good. The variety of food was also good as was the attentiveness of the waitstaff. We would go back here if the opportunity arose. I have no reservations whatsoever in recommending the Best Western Premier.

"good shame about the pool"

4
20/10/2016

We were lucky enough to stay in the annex with the newest rooms. However the pool who was mentioned as available at the time of our booking did not materialise a few months later as still a work in progress. Could have been nice of them to arrange something with a neighbouring hotel. but I guess that is the level of " service " you get when the staff hardly care due to the high turnover of guests

"Not bad - but overpriced"

3
19/10/2016

Not a bad stay, the rooms are your average hotel room. As another person stated, the best thing going for it is that its near the south rim of the Grand Canyon. Everything is overpriced in Tusayan due to that fact. Not a bad stay, rooms were clean, bed was comfortable, the front desk staff were nice. We spent two nights there, and if I had it to do over again, I may have stayed in Flagstaff - better variety of restaurants, and much more value for your hotel room (We stayed in Flagstaff the night before arriving in Tusayan)

"Grand Canyon"

4
19/10/2016

We had the Deluxe King in 7000 building, all new, huge room, with a small balcony overlooking pool, very nice. Air filter was very dirty but staff changed it and cleaned vent. AC is set by computer to cut off if motion detector doesn't sense movement, so it cuts off during the night. We had to get up and WAVE AT THE SENSOR to get the AC to come back on. We've had that issue at other hotels, evidently an energy feature, but very annoying and uncomfortable.

"Comfortable and Convenient to the Grand Canyon"

4
18/10/2016

Obviously, the fact that it is minutes away from the Grand Canyon is the best thing about this hotel. The room was big and comfortable. The bathroom was huge and even gave us a clothes line over the bath tub to dry out our stuff when we were caught in a down pour. Check-in and check-out were fast and convenient. It is a little too fancy, and you suspect that you are paying more for the big staircase and fountain. I would prefer less fancy, as I am not there for the hotel, but for the Canyon. That being said, I would stay there again my next trip to Grand Canyon...and in fact I did stay here 2 years ago. We ate at the breakfast buffet. It would have been OK for a free breakfast, but I think $12 per person was too much for this buffet. We also ate twice at the steak house which was just excellent food and we had a great time there. The service was very good, though a little slow the second time, as it seemed they were understaffed...but still very good. The filet mignon was about $30 with a huge salad for another $3.

"Its a good hotel"

4
18/10/2016

A very nice well appointed hotel, excellent rooms which were kept very clean and comfortable right in the middle of Grand Canyon Village. Very easy access to the Grand Canyon itself and with a number of restaurants close by. Would certainly recommend

"Quality for a Tourist Destination!"

5
17/10/2016

The Inn is in a very pleasant location - south end of town - short distance to the GCP(South Rim). I requested a new room and was very satisfied with the room, and traveling amenities(Frig-Keurig-Micro-Safe - all in room). Pool (Indoor and Out - not finished - but beautiful). The management didn't quite have enough staff at the needed times - however, the staff was very professional and friendly.

"Convenient location but value lacking"

4
17/10/2016

Value lacking for the price. Room and grounds were beautiful but this hotel used excessive conservation and energy-saving measures to the point where we did not enjoy our stay as well as we could have otherwise. Open concept of shower with half door that did not keep water in and cool air out. Room thermostat system preset that could not be regulated to our comfort level. Two restaurants for paying customers - one with buffet, one with menu. Exceptional food with custom-prepared omelettes and even gluten-free bread! Friendly front desk. My husband rates this hotel a 3.

"Great Location for Grand Canyon south"

4
17/10/2016

Minutes away from the park entrance with a friendly staff. The rooms were comfortable. Breakfast at the hotel is little expensive for the family if you go too often. Good restaurants near the hotel. Hope you have a good trip.

"Lovely Hotel"

4
17/10/2016

The hotel itself is lovely. Staffs are very friendly and accommodating! Our room is in the main building which is very accessible to the hotel facilities. I was so amazed with the pictures that you could see in the hallway and the set up of the lobby. Plus the supervisor in the morning, khrish, is very very helpful and is surely hardworking. Me and my husband likes her so much. Over all, everything went perfect during our stay. We will definitely come back on our next trip!!

"Excellent"

5
17/10/2016

A bog standard chain hotel but had everything we needed, everything worked, comfy beds, great coffee maker and really cheery and helpful reception staff. Spotlessly clean. Like everything in Tusayan it's overpriced but that's the price you pay to be so close to one of the seven wonders of the world. Funky bowling alley inside the hotel although that's expensive too. I'd certainly use it again and recommend.

"Lovely accomodations near the Grand Canyon South Rim!"

5
16/10/2016

We have never stayed at a Best Western before. This hotel is a cut above what we assume is the usual and was very nicely laid out. We loved our double queen room! Clean, very spacious and attractive SW motif! Huge bathroom and shower, with a separate vanity area/sink outside the bathroom. Beds were very comfortable after a long day at the Canyon. The evening dining room had good food, and, even though extremely busy, the staff took good care of us. Breakfast was hearty and reasonable. Would definitely recommend if your decision is to stay outside the Canyon park!

"Traveling Brit"

4
16/10/2016

Very good on all counts. Comfortable room. Choice of restaurants. The main dining room had a good variety menu, waiter was very helpful, the food delicious. The hotel is away from the Grand Canyon village but easy to find and we would stay there again.

"Very Nice Hotel"

4
16/10/2016

Good sized room with all the essentials expected. Has a table,2 chairs,nice, firm, comfy beds. £12 buffet was very good - fresh fruits of strawberries, grapes, pineapple, melon etc. Freshly made waffle, omelette....

"Bad experience at the BBQ restaurant"

1
15/10/2016

We had a very bad experience with the waiter of the BBQ restaurant, which by the way, exhibits a very poor choice. We could not cancel our order. We wanted to go to the other restaurant of the best western and the guy brought our meal while we clearly cancelled it. We strongly recommend you to pick up another place...

"Mixed Review"

3
15/10/2016

We have a mixed review if the Squire Premier Best Western. Staff at checkin were varied. The first representative we pre checked in with, Regis seemed to have a slight attitude issue. He then said the rooms were still "dirty". I have never heard any front desk person say that. Breana later was professional and helpful. The rooms are nice but bed mattress too soft. I did like that there were 2 large sink areas and a large tub/shower. Room was clean. We ate at the sports bar and it was usual bar food. All in all we would stay again.

"Best place to stay for Grand Canyon South Rim"

5
14/10/2016

We were just there 2 days ago. Here is what I can tell you. This place is huge and there are all sorts of things to do here. Basically for us, it was a place to sleep for our Grand Canyon trip. Come on some of you....if you come to the Grand Canyon and end up staying more than a few hours awake in this hotel you are doing something wrong. Although there are many things to do here. Our experience with all staff was great. Our AC was not cooling in our room like I thought it should...I called the front desk...within 5 minutes maintenance was there and fixed it. Yes, I think the restaurants are pricey....but...I was expecting to pay more there than I do here in the mid-west. You can do things to eat more economically if you want...share things...etc. Or, just bite the bullet and enjoy your vacation. I selected this hotel based on Trip Advisor. My travel agent actually found me a different property for a lesser price. But...from what I read, this sounded perfect for us and it was. I only have one less than positive comment. The bathtub in the room was huge. However, it is not level and while taking a shower when the tub gets wet and soapy, I thought it got a little slick. I suggested to the front desk perhaps a couple non-slick strips could be placed in the tub. This would be a good safety comment for management, I hope they consider it. I would recommend this hotel in a heartbeat to everyone and will go there again if we ever get to go to the Grand Canyon again. And...if you don't want to pay alot for food...Mickey D's and things like that are just down the road. This is a great hotel!

"Avoid like the plague"

1
13/10/2016

See earlier comments - poorly maintained and dirty rooms. Rude and unhelpful staff in dirty uniforms. Wife locked in bathroom because of faulty handle. Air con unit fell off. Replacement room - some lights and coffee machine didn't work. All in all a dreadful experience, never to be repeated

Lori D, Manager at BEST WESTERN PREMIER Grand Canyon Squire Inn, responded to this review
Dear Stuart T, Thank you for staying with us recently, we appreciate your feedback. We are sorry to hear that we did not exceed your expectations in all areas. Best regards, Lori

"Good Location Close to South Rim"

4
13/10/2016

With no lodging available in Grand Canyon village area, this hotel had availability and was conveniently located within 20 minutes of the South Rim. We had advance reservations and knew the hotel was undergoing renovations. The block of rooms where we were assigned was older rooms, but they were clean and adequate. Not knowing the area, there are other hotels to choose from. Perhaps after they renovate all of the block of rooms then the rooms will have a new decor which would be an improvement. Parking was adequate, but it was difficult to locate our block of rooms at night with no lighting to identify the building numbers or the room numbers, plus trying to figure out where to park without having to walk a distance with our baggage. The many blocks of rooms were ground level...thank goodness.

Lori D, Manager at BEST WESTERN PREMIER Grand Canyon Squire Inn, responded to this review
Dear StrandedCurbside, Thank you for staying with us and for providing your feedback. We are very pleased to hear that you enjoyed your stay. We hope that you enjoyed the Grand Canyon area and that you plan to come back again sometime soon. Best regards, Lori

"Great hotel"

5
12/10/2016

Great hotel but way over priced, you feel like they only want to empty your wallet. Food is outreagous but the room was about a $100 over priced. I hate to be gouged with over inflated prices but they want your money here.

Lori D, Manager at BEST WESTERN PREMIER Grand Canyon Squire Inn, responded to this review
Dear Doug083, We are glad that you found our hotel to be great. We are sorry that you did not feel that you received value for your money. Best regards, Lori

"New section of hotel is excellent"

4
12/10/2016

We loved staying here! Tusayan Is much more convenient to Grand Canyon and nicer (albeit smaller). The new section of the hotel was great - spacious, great beds, stylish bathroom, separate sink area with coffee machine and microwave. Marked down because it is pricey and breakfast is extra but still highly recommended.

Lori D, Manager at BEST WESTERN PREMIER Grand Canyon Squire Inn, responded to this review
Dear Bev S, Thank you for selecting our hotel for your visit to the Grand Canyon area. We are very pleased that you found our location in Tusayan to be convenient and nice. We are also glad that you found your room to be spacious, with great beds and a stylish bathroom. We hope that you have wonderful memories of your visit and that you plan to come back again sometime soon. We appreciate your review and your recommendation. Best regards, Lori

"Recommend - good location"

4
12/10/2016

Great location to visit the Grand Canyon - a few minutes drive. The rooms in the NEW section are SO MUCH better than the old section. Pay a little more for those new rooms. The food at the restaurants of the hotel is not great... but there isnt much choice in this small town. For so many tourists going every year I am surprised there wasnt more restaurants to choose from in this town. The food at the restaurant on site (the casual one) is HORRIBLE !! we returned our food. The 'fancy' restaurant is just okay but service is amateur by far.

Lori D, Manager at BEST WESTERN PREMIER Grand Canyon Squire Inn, responded to this review
Dear Roxane11, We are very pleased that you liked our location near the Grand Canyon and our rooms in our newer building. We are sorry that you were disappointed with our restaurants. Did you discuss this with the server? I am sure they would have been able to do something for you. We strive to ensure that our rooms are clean and comfortable and that we are providing excellent customer service. We apologize if this was not the case during your stay. We hope that you might consider staying with us again so we have an opportunity to exceed your expectations. Please know that I will be sharing your feedback with the appropriate management so we may offer a better experience to guests in the future. Thank you again for your feedback. Best regards, Lori

"Family vacationso to Grand Canyon."

5
12/10/2016

What a nice place to stay to visit the Grand Canyon. Everything is remodeled. Nice beds, furniture, pool (almost finished but was not opened when we stayed), fridge, kuireg coffee maker in room. 10 min drive from the canyon.

"Great hotel"

4
11/10/2016

Check was smooth and really. Friendly staff. We got. 2 room close together. The place is a little dated and has that hostel feel to it but the rooms were spacious, clean and the beds comfortable. I would suggest that you opt for one of the rooms towards the back of the complex as road noise at the front may be an issue. It wasn't for us.

"An average hotel"

3
11/10/2016

Stayed here for two nights while we revisited Grand Canyon. The room was adequate, in the style of Best Western hotels. It was quiet, and clean. There was a lot of upgrading going on so no pool. The hotel is well enough situated for the Canyon, in fact it was good to get away from the crowds at night. We ate dinner in the "fine dining room". Our first dinner was good in parts (fillet mignon), but my starter of Caesar salad was poor. Second night fared no better, with a shrimp cocktail that was so cold it was tasteless, and chicken masala with was salty, with almost raw vegetables . Buffet breakfast was appalling, but breakfast in the dining room was much better.

"Terrible Hotel - Avoid at all cost"

1
11/10/2016

there is absolutely no parking at this hotel, front desk staff is unhelpful, there are dozens of cars without parking permit preventing legitimate hotel guests from finding parking, front desk staff will not do anything to rectify the situation even though it says cars without parking permits are subject to towing, front desk staff's solution to parking issue is to advise guest to park in handicap spaces - not only is this illegal, it is an insult to those who are handicapped and need the parking space; sheets thin, heat did not function properly, toilet paper rough, stayed at multiple best westerns from basic to plus to premier - this was suppose to be premier and it was the worst hotel we stayed at during our trip

"Not worthy"

2
10/10/2016

Pros Location near the entrance of the Grand Canyon Park Size of the rooms Cons Rooms are filthy with lots of dirt underneath furniture Employes with poor preparation Facilities old and not functioning Absurd price of the nights considering what it offers

Lori D, Manager at BEST WESTERN PREMIER Grand Canyon Squire Inn, responded to this review
Dear Cusco43, Thank you for your review of our property here at the Grand Canyon. We are sorry to hear that we did not exceed your expectations in all areas. Best regards, Lori

"Enjoyable stay!"

4
10/10/2016

We had a 3 night stay here when visiting Grand Canyon. Good location just a.mile or so from the south entrance, the room was in one of the blocks a (very) short distance from the main hotel - good wifi, comfortable beds, Tv, fridge + coffee maker, though no kettle. We didn't bother with breakfast but did eat in the pub and in the barbecue venue - food ok, a bit dull but filled a gap!

Lori D, Manager at BEST WESTERN PREMIER Grand Canyon Squire Inn, responded to this review
Dear helas, Thank you for selecting our hotel for your visit to the Grand Canyon area. We are glad that you liked our location, convenient to the south rim entrance of the Grand Canyon. We are also very pleased that you liked our comfortable beds and room amenities. We hope that you have many wonderful memories of your visit. We welcome you back again sometime soon. Best regards, Lori

"Amazing!"

5
10/10/2016

We were amazed! Is this a Best Western?? It was huge; even had an upscale restaurant as well as a coffee shop. The only surprise was that, unlike the other BW Plus we stayed in, there was no breakfast included. The coffee shop although slow (maybe it was because it was Fall) was good and reasonable. We definitely recommend it.

"Clean, comfortable and good value."

4
10/10/2016

The room was clean, comfortable and quiet. All the staff were friendly and helpful, no problems at check-in. There was some upgrading work being done including the addition of an outdoor pool which will be great when it opens, we weren't disturbed by the building work at all. Great location only 5-10 mins drive form South Rim Grand Canyon and close to restaurants and shops in Tusayan.

"Every side of comfort"

5
10/10/2016

Excellent hotel - there's nothing more you may wish from a hotel (except for a lower price :) Best beds ever, nice staff, ideal breakfast, even Tesla charger for our car. To be recommended to everyone

"Great Choice for South Rim"

4
10/10/2016

Highly recommend this hotel for groups, families or solo travelers. The hotel offers many amenities to enjoy when not in the Grand Canyon Park, including outdoor swimming pool, on-site restaurants, an indoor hot tub, exercise facility, bowling alley and an arcade. I particularly appreciated the theme kept throughout with the photos of locals, artifacts. We visited at the end of the high season when most support staff had departed, making long lines at reception and inadequate cleaning. However, staff on hand was professional and friendly, doing their best to meet our needs.

"A Warning"

5
09/10/2016

I had booked a room at this hotel after reading a TripAdvisor listing showing the hotel as being 16.4 miles from the North Rim of the Grand Canyon. I booked through the BW website, and didn't didn't look at an actual map, which is a mistake but not uncommon in these technology-driven times. On the morning we left St. George, Utah to drive to the North Rim, we discovered that this particular Best Western is actualy 212 miles away from the North Rim, close to the South Rim. I immediately called the hotel to ask that the reservation be cancelled and explained the circumstances as being mitigating, despite being beyond the 24 hour cancellation time requirement. Two days later, I realized that the reservation had not actually been cancelled, so called BW Customer Service and within minutes I received an email confirming that I would be issued a refund. Accommodation near the Grand Canyon is fairly expensive, so it was good to have this amount returned, especially since we had to scramble to find another hotel in Kanab, Utah at the last minute. So, my husband and I did not stay at this hotel, but I'm giving it five stars because I want this warning to be read (for other geographically challenged individuals like myself), and to thank the staff of the Grand Canyon Squire Inn (Chris and Logan), and also Trish at BW Customer Service (wherever you are, Trish) for handling this matter efficiently and with attention to customer service. This is why I am a member of Best Western's Reward Program, and why we often stayed at these hotels when we travel. I intend to contact TripAdvisor to try to amend this error on their listing. 16.4 miles from this hotel would require you to fly over the top of the Grand Canyon to get to the North Rim.

"Second visit just as good"

5
08/10/2016

We choose to come back because the location and quantity of accomodation for the price is excellent. Good front desk service, we had a large room with two Queen beds, fridge, microwave, nice and quiet and we were able to park outside out room. Five mins drive from the south rim park entrance and there are three eating options at the hotel, fine dining as well as more casual dining and a bar/pub downstairs. Nice gift store, options to book flights etc over the canyon. Breakfast buffet is excellent. Staff couldn't do enough to help. In Tusayen there are plenty of restaurants and stores. Tiny downside is that the housekeeping isn't brilliant - I would have liked to have seen the bathroom cleaned a little better and the bed linen is wearing thin.

"Very good location with the Purple Route Shuttle bus stop outside."

5
08/10/2016

A very spacious room with all facilities, although no view. Choice of dining rooms, formal and buffet for breakfast, and for lunch and dinner. Friendly staff willing to please, especially Art. Good concierge service for booking tours in the lobby. Only minor quibble is only plastic cups and not glasses for water in the room. Not tempted by the "pub" either. Summer Purple Route Bus Shuttle to the National Park with NP pass every 20 minutes. Good range of diners, IMAX cinema and store within walking distance.

"Large room, value meals"

4
07/10/2016

We were lucky to be in a large room with separate bedroom. This hotel whilst dated, was extremely comfortable and gave us easy access to the Grand Canyon national park. Our meals were very good value. We also enjoyed a game of ten pin bowls. This is a great family hotel.

"Good and classy clean"

4
06/10/2016

OK, so it's the Grand Canyon, and all I want is a clean room for the night (should have stayed a week!) This hotel fit the bill, good price, welcoming staff, easy to find and park at. Room all you could want. Breakfast good, but the wait staff were a bit abrupt. "There's no tomato juice!" was the answer we got, not "I'm sorry but, there's no tomato juice". Oh, well, perhaps he was having a bad day...

Lori D, Manager at BEST WESTERN PREMIER Grand Canyon Squire Inn, responded to this review
Dear 104stevenp, We are very pleased that you selected our hotel for your stay and that you found our hotel to be a good price with welcoming staff and a clean room. We do apologize that we did not have tomato juice available at the time of your stay. We hope that you liked our area and the majestic Grand Canyon and hope that you will consider staying with us should you visit our area again. Best regards, Lori

"convenient to the Grand Canyon"

4
06/10/2016

If you choose to stay outside of the park, this hotel is very conveniently located and provides easy access to the Grand Canyon. .The buffet breakfast is outstanding, the staff very efficient and the room large and comfortable

Lori D, Manager at BEST WESTERN PREMIER Grand Canyon Squire Inn, responded to this review
Dear Sharon J, We are very pleased that you chose our hotel for your visit to the Grand Canyon area. We are glad that you liked your large and comfortable room and our convenient location. Thank you for your kind compliment of our staff. I see that you also enjoyed our breakfast buffet, where we offer a wide variety of hot and cold items including a waffle station and omelette station where our chefs make your omelette to order. We hope that you have wonderful memories of your visit and we welcome you back again sometime soon. Best regards, Lori

"So close to the beautiful Grand Canyon"

5
05/10/2016

This hotel has it all. The rooms are spacious, bright and comfortable. The hotel has several excellent restaurants but especially the Grand Canyon room that opens at 5:30 a.m. to allow for an early start to a hiking day or to saddle up on the mules for a morning or overnight ride in the Canyon. The fitness center is small but has a sampling of machines to complete a full workout. On the lower level, there is an entertainment center that includes a bowling alley and across the hall is a bar. Our room had a great soaking tub, just right to relieve the aches of long hikes. Parking can be a challenge at the Canyon so it's very helpful to have the Canyon shuttle stop right in front of the hotel. I've recommended this hotel to friends traveling to AZ in Nov.If you have children they won't be bored here.

Lori D, Manager at BEST WESTERN PREMIER Grand Canyon Squire Inn, responded to this review
Dear Trish TD, We appreciate you posting your comments regarding your stay with us. We are glad that you found our rooms to be spacious, bright and comfortable. As you mention, our Canyon Room restaurant opens early to allow guests to get some breakfast prior to going into the Park. We are glad that you like all of the amenities that we offer, like our arcade and billiards room and on-site bowling alley. Thank you for your review and your recommendation. Best regards, Lori

"Really nice location"

4
05/10/2016

This Best Western was a bit different. It is a group of buildings and some of them are free standing. That said, I have to say that the location is great. You are just a 10-15 minute drive to the park entrance so you cannot do a whole lot better unless you are inside the park. It is a little pricey for what it is but then again, you are paying for the location which is fantastic. The rooms are pretty soundproof and you need that because you are right in the flight path of the helicopters taking tourist into the Grand Canyon. They leave every 5-10 minutes or at least it seemed like that. There is a breakfast buffet but it is not included and is an additional charge. You could walk into town to two or three places and eat there too.

Lori D, Manager at BEST WESTERN PREMIER Grand Canyon Squire Inn, responded to this review
Dear librarian81, We appreciate you writing and posting your review of our property here at the south rim of the Grand Canyon. We are glad that you liked our close proximity to the Park entrance. As you mention there are also shops and restaurants located near our hotel and all within walking distance in our small town of Tusayan. Thank you again for your review. Best regards, Lori

"Perfect location. Beautiful building. Great food"

5
04/10/2016

Not overpriced for the location (just 7 miles to the entrance of the National Park by the Visitor Center). Good food. We were in a building that was brand new, had granite countertops, kitchen sink, microwave and small fridge. It was perfect for visiting the Canyon.

Lori D, Manager at BEST WESTERN PREMIER Grand Canyon Squire Inn, responded to this review
Dear irene s, Thank you for staying with us recently and for posting your feedback regarding your stay. We are very pleased to hear that you liked our location near the entrance to the Grand Canyon. We are glad that you liked your room in our newer building and had all of the amenities for a comfortable stay. We hope that you have wonderful memories of your visit and wish you safe travels. Best regards, Lori

"Awesome stay in Tusayan"

4
03/10/2016

We celebrate our 25th wedding aniversary at the grand canyon. So it was our 2nd stay and we love the hotel. The team was very friendly, special thanks to Art and Breanna for a beutiful Dinner and the nice present of the team! Thank you so much - you`ve touched us! The geographical position of the hotel close to the canyon is perfect. Rooms are large enough and clean, beds are convenient and large. The restaurant is excellent - special thanks to jesus for your attentively service! We will come back again! Kerstin and Dietmar - Germany

Lori D, Manager at BEST WESTERN PREMIER Grand Canyon Squire Inn, responded to this review
Dear Dietmar M, Thank you for staying with us as you celebrated your 25th wedding anniversary. Congratulations! We are thankful to be a part of your celebration and we are very pleased to hear that you enjoyed yourselves. Thank you for your kind compliments of Art and Breanna. I will be glad to share your comments with them. We hope that you have wonderful memories of your stay and dinner. Safe travels for the remainder of your journey. Best regards, Lori

"Feels like an old vegas hotel"

3
03/10/2016

This hotel was super odd. It literally felt like a hotel that should be in vegas back in the 80s. Lol Pros: location: was near the Grand Canyon. Not in the park, but close enough. Amenities: so I think these are part of the oddness, but I'll add them as a pro, since some people may like this aspect. The hotel has two restaurants, two bars ( one on the restaurant and a separate sports bar with pool tables and all) a bowling alley, and an arcade inside. If you had a group with different ages, then this may be helpful. Cons: Very old. While they have done a decent job keeping it clean, this hotel needs a make over and update. The rooms are spacious but feel like something from an 80s flick. And while it seemed clean, it felt dingy and used. I wasn't appalled, but i wouldn't be inclined to stay here again.

Lori D, Manager at BEST WESTERN PREMIER Grand Canyon Squire Inn, responded to this review
Dear Jpullo, We appreciate your feedback and thank you for your review of our property. We are sorry that we did not exceed your expectations in all areas. Best regards, Lori

"Fabulous hotel"

5
02/10/2016

This is the second time we have stayed at this hotel and both times have been fabulous! We stayed here for 3 nights whilst traveling Route 66 and planned our trip so we were at this hotel for my parents 50th wedding anniversary. We booked into the Coronado restaurant for a very nice meal to celebrate this special occassion. The food was first class and the waiting staff were very friendly and attentive. They made a fuss of us as we celebrated a special occassion which made a perfect day end on a huge high, and they gave my parents a dessert which had written on the plate 50th anniversary, for that we would like to pass on our thanks. Totally recommend this hotel to anyone planning on visiting the Grand Canyon

Lori D, Manager at BEST WESTERN PREMIER Grand Canyon Squire Inn, responded to this review
Dear Claire N, Thank you for allowing us to be a part of your parents special 50th wedding anniversary. We are so glad to be a part of your celebration and thank you for choosing Best Western. We are very pleased to hear that your dinner was nice and our staff very friendly and attentive. I will be glad to pass along your thanks to our staff that you liked the special touch of personalizing the desert for your parents. Thank you for your review and your recommendation. Best regards, Lori

"I enjoyed my stay"

5
02/10/2016

To commemorate the centennial of our national parks I spent one night at the Best Western Premier Grand Canyon Squire Inn in Tusayan, AZ. This is Grand Canyon's south rim. I did the north rim several years ago. The Inn is about two miles from the entrance to the park. It is in an area of several hotels, many restaurants and some attractions, such as the National Geographic visitor center and IMAX Theater. I was able to check in just before 11 am and started touring. My room was definitely very nice. There are two queen beds and ten pillows. On the third floor it overlooks the closed pool. The heating and ventilation worked very effectively and quietly. The 40-inch Samsung TV is great; when I hooked my laptop to it I watched my own videos. There is a small safe, a refrigerator and a microwave! I appreciate there are electrical outlets everywhere. The thing I love the most is the lighting. Reading in bed has never been better. The staff was most helpful. I asked where I can buy an orange and a staff member gave me two! One of them suggested I try the BBQ in the hotel and the food was great. For $10.50 I had a slab of St. Louis ribs which was very flavorful. The sauce helped, of course. Considering the McDonald's across the street charges $2.99 for a $1 sausage biscuit this was more than reasonable. I was surprised I could not check out on the TV but a call to the front desk took care of it. I enjoyed my stay.

Lori D, Manager at BEST WESTERN PREMIER Grand Canyon Squire Inn, responded to this review
Dear WWLL, We are happy to hear that you liked our close proximity to the south rim entrance to the Grand Canyon and to many restaurants and shops within our small town of Tusayan. We are glad that we were able to check you in early so you could get to your hiking and exploring in our area. Thank you for your kind compliment of our staff. Also, thank you for dining with us. We appreciate your business and your review. Best regards, Lori

"No free breakfast"

3
02/10/2016

No free breakfast. A real ripoff How many times do I have to say that there was no free breakfast and that for that reason alone I will never ever stay at that motel again. In order to get tow hundred characters minimum I have to say a lot if things that are unnecessary when my only problem was with the free breakfast.

"grand canyon visit"

4
02/10/2016

very nice hotel in a very convenient place for visiting the grand canyon. This hotel was prebooked by trailfinders but I have no complaints at all. would recommend this hotel and it is also very convenient if you want to take a helicopter ride over the canyon as the airport is only a two minute drive where two companies offer the rides (we used Maverick, who were excellent).

"Visit of the Grand Canyon National Park"

5
01/10/2016

The hotel is located near the entrance to the park. The rooms are very big and include a microwave and a fridge. Three restaurants are located in the hotel, a pool and a fitness room are also free for use by guests. For a visit of the park, we would choice the hotel again.

"Visit to the Grand Canyon"

5
01/10/2016

Outstanding facility. Request a room in one of the new buildings (recommend 7000 Building). Older buildings are in desperate need of upgrading. This facility is a reasonable cost for the area, but everything is expensive in this area! The Coronado Room restaurant is upscale, but mediocre in quality. I had Buffalo Short Ribs. Tasted like beef stew. My wife had pork chops that were overcooked and dry. Plaza Bonita is best place in town to eat.

"Very clean. Convenient. Great for family "

4
01/10/2016

Only stayed for a few days. But this hotel has laundry room, game arcade, billiard, and BOWLING LANES!! Restaurants and fast food Wendy's are within walking distance. My room had a huge bath tub. Interior was tastefully updated with comfy beds. Buffet food was okay. Nice staff everywhere. I would recommend this hotel to all my friends!

"Very Handy for Grand Canyon"

4
30/09/2016

Staying in Tusayan for touring the Grand Canyon was great. Best Western has one of the bus stops if you want to take the bus into the Grand Canyon park. The rooms are very nice. The only downside was the quality of the restaurants and lack of a pool (currently under renovation). But it wasn't swimming-like weather (high in the 60's) and we spent most of our time in the Grand Canyon and ate there, the downsides didn't impact us. It's a very nice facility though.

"Very nice hotel in great location"

5
29/09/2016

We were impressed with the hotel lobby area and also with our room. The lobby has a 3 story high waterfall that is visually attractive. Our room, with two queen beds was quite large, as was the bathroom. The room was comfortable and very quiet. The hotel halls and rooms have vintage photos from the early 1900's during the development of the Grand Canyon park. There is convenient access to parking around the hotel. A very pleasant place to stay that is close to the park entrance and dining and shopping.

"One of the Best I have ever stayed in!!!!"

5
28/09/2016

I LOVED this hotel! Of all the hotels I have ever stayed in, this was one of the best! I have NEVER stayed in a room that was as clean as the room we stayed in. I believe it was the 7200 building which I was told was the newest and it did not disappoint. My husband and I traveled around the Grand Canyon and Las Vegas and this was by far our most favorite. I still cannot get over how clean it was. I usually feel like I need to take my Clorox wipes to everything in a room but this one was spotless. The room was huge and the bathroom was beautiful. The pool was not open because it was being remodeled but I didn't want to leave that room anyway. The staff was very nice and the check in and out was very fast. I would recommend this hotel to anyone. It was very close to the Grand Canyon.

"Nice, clean and good restaurant"

4
28/09/2016

The hotel is simple but offer everything one needs. Clean room and bathroom. The restaurant had a very decent menu and the food was actually very nice. There are two restaurant and I am referring to the smarter one of the two. One is more for quick snack and breakfast, the other was for proper dinner. The service was also very good and everyone was going out of their way to be helpful.

"Best hotel for Grand Canyon"

5
27/09/2016

Well located hotel for a visit to the Grand Canyon. We were in the main building, bedroom was huge, with two seating areas, comfortable bed and pillows, the bathroom was a delight - massive, so much room the tub could clearly cater for more than one person at a time. Quiet as well, which ensured we had a good nights sleep. Adequate parking. Used the fitness room/Jacuzzi after cycling 25 miles along the canyon - the Jacuzzi was very soothing on the limbs. Breakfast, great, $13.00 average, would suggest you choose the buffet as more choice and value for money, plus the chef cooks your eggs whilst you wait - perfect. The shuttle bus for the grand canyon stops right outside the hotel could not be more convenient.

"Nice hotel near Grand Canyon"

4
27/09/2016

Great hotel within 10 minutes driving of south rim entrance to grand canyon national park. nice room, very large grounds and looked like a nice pool but the weather outside was too cold. i would recommend this hotel!

"Very nice"

4
26/09/2016

This is the best 'Best Western' I have stayed in. Its located on the main road in Tusayan which is a neat town with restaurants and hotels running alongside the highway. Internally the hotel is fitted out to a high standard and has a sizeable gift shop, bar, games room and ten pin bowling alley. The bedrooms are located in units and come complete with all you would need. They are decorated to a high standard. The staff are helpful and accommodating. The hotel is located 7 miles from the rim of the Grand Canyon and a shuttle bus to the rim can be caught across the road from the hotel.

"Excellent Location for Grand Canyon Visit"

5
25/09/2016

We stayed 2 nights and the room was quiet and dark for a good night of sleep. Very close to entrance of the Grand Canyon. The town of Tusayan is small and surrounded by forest. This hotel I would definitely stay at the next Grand Canyon visit.

"Beautiful facility"

4
25/09/2016

Top-quality room with exceptionally comfortable bed (we were in the "7000" building which is a short walk back to the main bldg). Tusayan as you may know seems like the most convenient lodging area outside the park itself, so this place's location is great. Long wait at checkout, and breakfast not included as at other BW's (is that what is "Premier" about it?) Huge lobby feels like a populist resort, complete with Top100 tunes on the P.A.

"Excellent hotel"

5
25/09/2016

The hotel is in an excellent location and has extremely helpful staff members. The rooms are well maintained as is the overall property. The basement games and lounge have a cool retro vibe. I wish a free hot breakfast had been included since the price was so high. The price is high because of the great location and limited hotels in Tusayan, AZ.

"Close to Grand Canyon & Pink Jeep Tours"

4
23/09/2016

Removing one whole star since they came back almost a year later and tried to charge me AGAIN. No idea what that is about. Really aggravating though. Seemed like a nice enough hotel. Nice and decorative theme to fit the local environment.

"A comfortable night"

4
22/09/2016

Arrived at the hotel after a long day. Receptionist very friendly and informative. Hotel itself is nearing the end of some modernisation, so swimming pool out of action but we had been notified well in advance. When it does open looks like it will be very nice. Our room felt very new and was modern. The bar was compatibly priced and the food looked good (pizza looked huge). Easy booking out done by phone.

"Visiting the Grand Canyon"

5
21/09/2016

Very clean and tastefully decorated. Staff are very helpful. Many amenities when staying here. Close to the entrance to getting into the national park. Includes a concierge to help you find services or activities.

"close to the Grand Canyon"

4
21/09/2016

The hotel, room, and grounds are beautiful. There are multiple places to eat right in the hotel as well as a bowling alley and game room. It is a very large complex and is presently expanding, so we were disappointed that the pool and Jacuzzi were under construction and were closed. The staff was helpful and friendly. It is a quick and easy ride into theGrand Canyon and is a 2 minute ride to the Grand Canyon airport. There ae additional cafes in town.

"Most overpriced hotelroom ever"

2
21/09/2016

The 3 good things are: Clean room, WiFi and cotton swabs (haven't used the fairly sized TV which was a third of the walls length) On the "con-side" a very small room (approx. 10.5 feet length and width) heavily overloaded. We had to place one suitcase in front of the door, the other in front of the cupboard... The ice-machine next door didn't make our stay relaxing and the overfilled parking lot did't compensate for the additionally charged breakfast... All-in-all quite basic for USD 249.99. At least IMHO...

"Great place"

5
20/09/2016

Perfect location to visit the Grand Canyon. Plenty of amenities. Very clean rooms with comfortable beds. Although they were very busy, check in was very efficient. Very welcoming staff. Would highly recommend.

"Posh accommodations near Grand Canyon"

5
20/09/2016

Lodging in the Grand Canyon National Park was full by the time we planned our trip, but we were able to get a room in Tusayan at the Best Western Premier, only about 15 minutes' drive from Grand Canyon Village. We had never stayed at a "Premier" property before and were pleasantly surprised at the luxurious feel of the hotel. The place is huge, more of a resort. We just wanted a place to sleep between long, busy days at the park, so certainly didn't take full advantage of the facility. The front desk person was very friendly and helpful. The room was enormous. (If there had been two couples traveling together, this would have been an ideal room, with plenty of space and the extra sink.) We had requested a "quiet" room and they put us in the back of the building on the top floor. Although the hotel was sold out, we never heard any noise at all from other guests. The beds and pillows were very comfortable and the bathroom was spa-like, with a big tub, huge vanity, and an additional dressing table and sink in the room. My only complaint was that the room fan was very cold and blew right on the bed, although it was at least consistent and quiet. It was near morning before I found the one spare blanket (for two beds) in the closet. Maybe someday someone will invent the perfect hotel HVAC system?

"Very pleasant surprise"

5
20/09/2016

Debated between this hotel and another close by, but ended up selecting this one for our 2 night stay. It is a really nice place and would recommend without hesitation as it feels and looks classier than the average Best Western. In booking we had read the notice of the ongoing construction and that the pool was closed. We saw the construction but never heard any noise or was inconvenienced by it. It appeared to be focused toward the back of the hotel. We booked two rooms, one with a double and one with a king bed. And, as requested the rooms, were connecting and both were ready when we checked in. The rooms very spacious and had our ideal setup: Two sinks one in the bathroom and one outside (see pictures) which facilitates getting going quicker in the morning. We parked in the back of the hotel which was close to an entrance and our top floor rooms. This hotel was a good choice. Tip: I had booked this hotel months ago. But when our dates changed slightly, had to rebook the rooms, and the price was $50 less per room, so I recommend checking the prices before arrival.

"surprisingly good"

4
20/09/2016

We read the reviews before booked this hotel. The reviews are not outstanding. In Tusayan, there aren't too much options. So we booked it. However, when we arrived, it surprised me. The environment is beautiful. The hotel is large. The facility in the room is very good. The beds are very comfortable. Highly recommended! The restaurants are excellent too. They are very popular. You better make a booking for dinner. There are several buildings. Rooms in the same building with restaurant are handy. The other buildings are quieter. However, the whole hotel is very quiet.

"Absolutely loved this hotel!"

5
19/09/2016

We stopped at this hotel for just the one night en route a full on tour of the West Coast including the Grand Canyon. Wow! This hotel really has the lot. Very modern and clean, well laid out. Rooms were off the scale in terms of size, facilities, bathroom, beds, 50" TV etc etc. We were shocked rigid (in a positive way of course) when we opened the door to our room...we certainly wasn't expecting the rooms to be of such a high standard in all respects! Then there is the reception and public areas. There's 2 eateries, one that's classed as fine dining and another which we chose which is a really happening bar with music and several TV screens and great staff serving very good bar type food. There's a great big reception area set out with nice furniture, a well stocked gift shop and a fabulous games room with all sorts of options available, including..... Wait for it - a full sized 6 lane ten pin bowling facility. Absolutely awesome. We couldn't praise this hotel any higher! Very highly recommended. There's no doubt lots of other things I've forgot to mention about this fab hotel. The only downside is that we are only here for one night!! Shame :-( We hope to return some day.

"Excellent base for the Canyon"

4
19/09/2016

Very comfortable with a good quality restaurant. Decor gives hotel some character. Within walking distance of other retail/ food outlets in Tusyan. Shuttle bus for the Grand Canyon stops outside the hotel and makes for a relaxing stay with no worries about queuing to get into the Park or parking.

"Couldn't be better"

5
18/09/2016

A quality hotel with lots to do and close to the Grand Canyon - the hotel was very clean, mostly great staff, three restaurants on property -- the bed was firm and the internet worked great. Even the maintenance staff as well as cleaning staff spoke to us and was very friendly. They do have scented Kleenex which thru me into an allergy attack and housekeeping said they had no unscented - so I went and purchased my own from the grocery store.

"Advertised facilities not provided"

3
17/09/2016

I chose this hotel largely on the basis of my usual positive experiences with Best Western. Overall, this hotel is OK but I was disappointed to see that advertised facilities, such as a pool, were not available. I was particularly disappointed with the cramped design of the bathroom in my room and I felt that the breakfast buffet was not value for money.

"Beautiful Hotel"

5
16/09/2016

Comfortable rooms- extra sink outside bathroom was great for making coffee and getting ready to go. Beds and pillows were the best. We slept well and was ready to go in the morning. Hotel had several places to eat. The Pub and Game Center would be great for families.

"Just OK!"

4
15/09/2016

To begin with, I was quite annoyed that when making a reservation I was forced to pay in full for a room! we we not able to cancel the room yet when we pull up there was a huge sign that said WALK-INS WELCOME!!! Next, the hotel had absolutely no security at night that totally shocked us! I haven't been to a hotel in years that didn't have locking doors that you didn't have to use your room key to get in & out! NOT HERE! doors were wide open! we left for a tour @ 4AM & anyone could have walked right into the building! we would NEVER recommend this hotel! NO SECURITY!!

Lori D, Manager at BEST WESTERN PREMIER Grand Canyon Squire Inn, responded to this review
Dear New2Sunshine, We appreciate that you selected our hotel and thank you for your feedback. Please know that I will be sharing your comments with the appropriate management. Best regards, Lori

"A strange smell......."

4
14/09/2016

Stayed there nights here on our road trip in August 2016. We knew in advance that the pool was out of action due to building works, bit the stand out thing was the 'musty smell' that was in block 3000.Hard to describe really almost like it was the last block to allow smoking and they had never lost the smell. Otherwise quite a good hotel, though the fitness suite was anaemic.

Lori D, Manager at BEST WESTERN PREMIER Grand Canyon Squire Inn, responded to this review
Dear Christopher W, Thank you for your review of our property here at the south rim of the Grand Canyon. We are very pleased that we were able to accommodate your stay. We are sorry to hear there was an unpleasant odor in your room/building. Please know that I have forwarded your comments to our executive housekeeper for handling. Thank you again for staying with us, we appreciate your business. Best regards, Lori

"Wonderful!"

5
14/09/2016

We were driving to the Grand Canyon and stopped in to see if they had any availability, lucky for us they did! The front desk people were so friendly. The rooms are very clean, quiet and comfortable. We took advantage of the bar downstairs and our server Ashley was FANTASTIC!! The food was very good. I would stay here again!!

Lori D, Manager at BEST WESTERN PREMIER Grand Canyon Squire Inn, responded to this review
Dear Rebecca S, We appreciate that you selected our hotel for your visit to the Grand Canyon and we are very pleased that you enjoyed your stay with us. Thank you for your kind compliment of our front desk staff. We are glad that you found your room to be very clean, quiet and comfortable. We strive to ensure that our rooms are clean and comfortable and that we are providing premier service. We are very pleased that we met your expectations. We hope that you have many wonderful memories of your visit and welcome you back again sometime soon. Best regards, Lori

"Excellent accomodations"

5
13/09/2016

This hotel more than exceeded our expectations. We had just come from Page AZ and had paid more for a room (same hotel chain)that was no way in the same league as this hotel. I would have never thought that a hotel with so much to offer, so clean, so professional, great service, friendly staff would be found so far from a main city. The price of the room was better than I would have imagined for all the hotel has to offer. We ate at one of the hotels restaurants (they have at least 3 different eating venues, we did not try the fine dining venue) and the food was good. If and when we come back, this will be our destination lodging of choice!!

Lori D, Manager at BEST WESTERN PREMIER Grand Canyon Squire Inn, responded to this review
Dear Keywest04, We appreciate that you selected our hotel and we appreciate your loyalty to our brand. We are very pleased to hear that you enjoyed your stay with us and found our hotel to be clean, and our staff friendly and professional. We thank you for your kind compliments. We strive to ensure that our rooms are clean and comfortable and that we are providing premier customer service. We hope that you have many wonderful memories of your visit and wish you save travels for the remainder of your journey. Thank you for your review and your recommendation. We hope that you come back again sometime soon. Best regards, Lori

"Big and tidy room"

5
12/09/2016

Big and tidy room. Staff was nice and their smile made me relax after one day hiking at Grand Canyon. This hotel is very close to the gate of South Rim Village. If you want to stay as close as possible to Grand Canyon but doesn't get a chance to book a reservation for lodging, I recommend to choose this hotel.

Lori D, Manager at BEST WESTERN PREMIER Grand Canyon Squire Inn, responded to this review
Dear Jun Y, We appreciate you writing and posting your comments regarding your recent stay with us. As you mention, we offer a great alternative to staying within the Park itself and we are just minutes to the south rim entrance to the Park. Thank you for your kind compliment of our staff. We are glad that you felt relaxed after your day of hiking at the Grand Canyon. We appreciate your review and your recommendation. Best regards, Lori

"Dirty Room and Unfriendly Staff"

1
12/09/2016

The first room we were in was dirty; the carpets were grossly dirty & the bathroom hadn't been cleaned. The room just seemed outdated and worn (I'm sure cuz of the large turnover number of visitors at the Grand Canyon). When we went back to the front desk to ask for a different room, the desk personnel were RUDE and couldn't believe the bathroom wasn't cleaned & actually sent someone to go look at the room. FINALLY, we were given another room and I can't say the second room was any better, but at least the bathroom was clean. The beds weren't comfortable, the bed cover was dirty with cigarette burns ..... THIS IS NOT A Best Western PREMIER hotel and certainly way overpriced for the sub-standard quality rooms. Do yourself a favor and don't stay here. The hotel choices in this area are limited, but go to another hotel.

"Below Standard, find somewhere else"

2
11/09/2016