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Best Western Plus Hotel Glenview-Chicagoland Inn & Suites, Glenview

4.5/5  - basé sur 364 notations.
4514 W Lake Avenue, 60026-1447, Glenview, United States - See map

This modern upscale boutique hotel offers an unsurpassed combination of suburban comforts and neighborhood charm at an exceptional value. The Hotel's convenient location off of I-294 is 15 minutes from O'Hare International Airport and 30 minutes from Downtown Chicago. Whether its business or relaxation that brings you to Illinois, the Best Western Plus Glenview Chicagoland Inn & Suites always offers great service and an exceptional experience! Enjoy your stay.

Best Western Plus

Hotel Glenview-Chicagoland Inn & Suites

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Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 357 guest reviews
NOTE ISSUED
Excellent
220
Very Good
106
Average
19
Poor
7
Terrible
5
REFER TO NOTICE
Business Business
76
Couples Couples
109
Family Family
120
Friends getaway Friends getaway
19
Solo travel Solo travel
34
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Surprisingly great unplanned layover!"

5
13/09/2018

On a nonstop flight from Warsaw to Chicago, LOT Polish Airlines was typically late, and we missed our connecting flight. Since it was late, we had to stay overnight, and LOT (= "Late Or Tomorrow ") gave us a voucher for $95 to stay at this Best Western Glenview (Chicagoland) hotel. To be frank, we weren't expecting very much, especially not for a $95 voucher, but the friendliness with which we were greeted was great! What I mean by this is that they knew we were tired from a long flight and that we were hungry, so they offered us food which they were going to serve for breakfast the next morning! There was no hot food, but they gave us fruit, yogurt from a dispensing machine, juice, muffins, and other miscellaneous items as well as the use of their microwave. It was quite an eclectic meal, but it was enough to tide us over for the night until we could eat the hot breakfast, which was also free. To us, this represented going well beyond the norms of great customer service! The room was fine, had a small refrigerator, was clean, totally functional, and quiet. There was also free shuttle service back to ORD Airport which was on time and prompt. The friendly customer service and their desire to take care of us in our late hour of need left a lasting impression, and I would recommend this place to anyone!

"They went above and beyond in service"

5
12/09/2018

We travelled to Chicago as a group by bus. The hotels downtown are crazy expensive and did not offer bus parking. Our group was treated great. They allowed us to use the dinning area for a practice. The shuttle was available for the odd trip in the area. Food was excellent. Room we clean. Staff was friendly.

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for your recent review of the Best Western Plus Glenview - Chicagoland Inn & Suites. Hope to see you the next time you are in the Chicagoland Area!

"Great Group Stay"

5
10/09/2018

Stayed with a group of 22 people and found the hotel very accommodating to our needs. Included breakfast was very nice, rooms were large and clean, terrific bathroom. Quite a few restaurants within walking distance as well.

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thank you very much for the great review of our property!. Hope to see you again on your next trip to the Chicagoland Area!

"Glenview's gem"

5
07/09/2018

My 2nd stay here and loved it. Home repairs took me out of my apt. The staff great, breakfast always fresh and tasty with a different choice of hot foods daily. My room was large, clean and bed comfy. After staying at other Best Western Plus properties, Glenview's owner definitely has guest experience and customer service down to above excellent! This inn was a mini heaven while home repairs in my apartment chased me away because of the chaos!

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for taking the time to write a review here on TripAdvisor. Your comments are very much valued. We really appreciate your compliments regarding our staff, breakfast and hotel. Hope to see you soon!

"Very relaxing hotel"

4
20/08/2018

We had 3 adults and 3 children in a room with 2 dbls and a sleeper sofa. It was comfortable in the bed, sleeper sofa was squeaky but ok. They had a great assortment of fruits, and breakfast items in the morning. We didn't check out the pool or exercise room but both looked very nice.

"Could have been better"

2
20/08/2018

This hotel had poor water pressure, clogged drains. Food was cold, no coffee. When asked for help in the morning none was given. Went there for my Godson Graduation from the Nave and was unable to attend went asked to watch in lobby was told have to go to conference room on 2nd Fl. and was unable to watch there. Pool was dirty and no towels as well.

"worth a stop"

3
13/08/2018

Nice place to stay but not cheap. Typical of the area, over priced. Breakfast was edible, typical of many hotels, could be much better! Conveniently located. The room was nice, the pillows are the typical hard and uncomfortable.

"Itchy Bed/Poor Checkout Experience"

2
10/08/2018

I was disappointed with my stay. I expected more because this was a Best Western PLUS hotel. I travel a lot and this hotel charged my card the night I arrived before 9PM. I wanted to use a different form of payment in the morning. I was told

"Comfortable and well-located"

5
20/07/2018

Stayed here for three nights while visiting family in Glenview Illinois. Beds are comfortable and have a variety of pillows. Breakfast was included and a good variety of hot and cold choices. Twice I asked the front desk for assistance. Both times they solved the issue quickly and with excellent customer focus. I would book this hotel on future trips to Glenview.

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thanks you for the great review of the Best Western Plus Glenview-Chicagoland Inn & Suites. We appreciate the nice compliments about our hotel and staff. Very glad your stay went well and hope to see you again!

"Hidden Gem"

5
16/07/2018

This is a great hotel. Everything looked fresh and new. Price and service were very good! Restaurants within walking distance. Starbucks coffee on site. I have stayed at other hotels in the area and somehow missed this one. When it comes to quality, price, and service, I feel this hotel is the best in the area.

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for your recent review of the Best Western Plus Glenview - Chicagoland Inn & Suites. Hope to see you the next time you are in the Chicagoland Area!

"Park, Fly and Stay"

4
15/07/2018

My wife and I parked our car before our flight to Europe and then stayed at this hotel after our trip. The staff was very friendly and helpful at the beginning and end of the trip. The shuttle was nice and convenient. The room was more than adequate and we had a very nice rest on the night after our arrival.

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for your recent review of the Best Western Plus Glenview - Chicagoland Inn & Suites. Hope to see you the next time you are in the Chicagoland Area!

"You get what you pay for"

3
09/07/2018

I prefer staying outside Chicago area so I don't have to pay extra $$ for parking, and Best Western was my go to option especially when I'm in Glenview/Niles/Skokie area for weekend getaway. They always offer competitive pricing so it's fairly inexpensive to stay at this property with all the perks including free breakfast, free parking, free wifi, swimming pool, gym, and some of great dining options available from many Korean restaurants nearby. It was my third visit, and I got the impression that the hotel is getting dated since 2014 and 2016. Room is OK - typical inn/motel level, which is perfect for one or two nights. At the expectation of having just quiet and decent room to sleep, Best Western is good option for its value. Pros: quiet building, good Korean restaurants nearby, lower price compared to other properties, fairly clean bathroom. Cons: if your room is facing highway, it's quite noisy. Lousy heater/AC, cheap/lightweight bedding, dated room; eventually room will need to be updated in 3-5 years to improve its quality.

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for your recent review of the Best Western Glenview! I am sorry to hear that your stay did not live up to expectations. We apologize for the issues that you encountered. We sincerely hope that you will give us another try if you ever return to the Glenview area.

"Very impressed with this hotel! "

5
08/07/2018

This was one of the nicest Best Western properties that we have stayed at. Very impressed with the front desk staff that upgraded us to a suite upon arrival (even though we booked with Reward Points). The rooms were large and updated and clean. They have a nice little snack shop downstairs with toiletries too and an ATM! The fitness center was great, adorned with Chicago decor. The outdoor pool was an added bonus. Also offer a shuttle, that we didn't use so I'm not sure where it goes but free transportation is always great! Will stay here again!

"Good for the Price"

4
05/07/2018

I have stayed at this hotel several times over the years, and though it was new when I started staying there it is now starting to show some signs of wear and tear (i,e, cracked tiles on the bathroom floor). In spite of this I will continue to stay here when visiting Chicago. The rooms are clean, the price is good for the Chicago area and the hotel is only a 20 minute drive to Northwestern University, where my son was in school.

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for your recent review of the Best Western Plus Glenview - Chicagoland Inn & Suites. Hope to see you the next time you are in the Chicagoland Area!

"great hotel!"

4
05/07/2018

we slept there for a night with our four kids. the room wasn't very big but did the job for a night. breakfast was one of the best we had! eggs ( scrambled and boiled) , fruits, even vegetables!!! the location is a bit far from down town but the parking is free and it is quiet and no special traffic jams. a good stay!

"Overall good stay"

4
04/06/2018

We stayed a week there and overall it was a good stay. Nice breakfast area and options, staff was nice. Bed was a little hard, but that can happen. There are plenty of resturants within walking distance which was nice.

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thanks you for reviewing the Best Western Plus Glenview-Chicagoland Inn & Suites! Hope to see you again!

"Nice hotel in the suburbs"

5
31/05/2018

We stayed 3 nights in the hotel to move our daughter & family into their new home. The hotel was clean, quiet, and well located. The staff takes pride in their work and service. The breakfast was very nice each morning. It was well stocked, changed menu everyday, clean, with lots of variety. The room rates are very good. We'll definitely be staying again when we visit.

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thanks you for the great review of the Best Western Plus Glenview-Chicagoland Inn & Suites. We appreciate the nice compliments about our hotel and staff. Very glad your stay went well and hope to see you again!

"Beautiful property"

5
21/05/2018

This property is beautiful! We were upgraded to a suite, and everthing was perfect. This is at a great location close to the tollway to get around the Chicago burbs or go downtown, and it is very quiet. We had a wonderful weekend here.

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thanks you for the great review of the Best Western Plus Glenview-Chicagoland Inn & Suites. . Very glad your stay went well and hope to see you again!

"Better get a plumber"

3
11/05/2018

We stayed only one night at this Best Western. Had to change rooms within 15 minutes of arrival as the bathroom stool wouldn't flush. Helpful front desk staff. Very noisy from street traffic. Shuttle about 20 minutes to the airport.

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for your recent review of the Best Western Glenview! I am sorry to hear that your stay did not live up to expectations and apologize for the issues that you encountered. We sincerely hope that you will give us another try if you ever return to the Glenview area.

"Great place"

4
09/05/2018

This hotel is great if you want to stay off the strip with no casino, friendly staff, great room and lots to do. Family friendly, restaurant on site and can walk to many places such as the high roller, Caesars and the bellagio

"This was great!"

5
01/05/2018

Due to a delayed arrival into Chicago on LOT Airlines, the airline put us up for the night at this hotel to rebook us for flights in the morning. This hotel was fantastic! Clean, convenient, and with a 24-hour airport shuttle, this could not be beat. But most importantly was the staff, Enrique and Veronica, who were patient, professional and friendly with several groups of grumpy and tired delayed passengers. These two should be commended - they provided some of the best customer service I've seen in years!

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for taking the time to write a review of the Best Western Plus Glenview-Chicagoland Inn & Suites. We are sorry to hear about your delayed flight. These types of situations are very stressful and we are glad we were able to accommodate you. We hope you arrived safely at your final destination and thank you for the compliments about our hotel and staff.

"Exceptional in Every Way!"

5
24/04/2018

A real find in the Chicago area! Fantastic room, and shuttle service to/from O'Hare Airport. Fabulous breakfast buffet! The best breakfast buffet that we've ever seen an an American hotel, to include an omelet chef. We'll be back!

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thanks you for the great review of the Best Western Plus Glenview-Chicagoland Inn & Suites. We appreciate the nice compliments about our hotel. Very glad your stay went well and hope to see you again!

"GOOD VALUE FOR THE MONEY"

4
23/04/2018

Nice spot but get a room away from the Tollroad. Great do-it-yourself breakfast. The rooms are good, small bathroom but adequate. Lighting could be better. Curtains do keep the light out. Have stayed here 3 different times. Comfortable beds.

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thanks for reviewing the Best Western Plus Glenview-Chicagoland Inn & Suites!

"Perfect Stay"

5
06/04/2018

We had purchased a park and fly last year and had to cancel. There was a mix up in getting our money back. Got in touch with Kasia and she was very apologetic and returned our money right away. She then comped us a room for the next time we traveled. We had a trip to Ireland in March and used our comped room. We were taken to the airport right away. Very nice driver. We used the room at the end of our trip. We were given a lovely suite which was very clean and comfortable. Good water pressure in the shower. Breakfast was wonderful. Do not hesitate to book this hotel. You will not be disappointed. Thanks again Kasia for a wonderful stay!

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for taking the time to write a review of the Best Western Plus Glenview-Chicagoland Inn & Suites. We apologize for the mistake and are glad everything was worked out. Thank you for the nice compliments and hope to see you again!

"Clean, comfortable, and friendly"

5
04/04/2018

I arrived early to Chicago and spent more time in the hotel than I care to admit. Luckily this room was comfortable enough for me to not feel stir crazy as I waited. The staff is great, the morning breakfast was good too, and the room, clean and pristine. Had a good time with no complaints. Also the soap, shampoo, etc. is in dispensers which is really great idea. I'm tired of fumbling with the little bottles, so that's something I didn't know I wanted in my hotel. If you find yourself in the Glenview/Chicago area this is the place to stay

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thanks you for the great review of the Best Western Plus Glenview-Chicagoland Inn & Suites. We appreciate you taking the time to write a review here on TripAdvisor. Very glad your stay went well and hope to see you again!

"Perfect nights sleep!"

5
30/03/2018

Best Western Glenview-Chicagoland Inn and Suites was a great nights sleep! The grounds were well maintained and inviting. The hotel is up to date. Check in was friendly and fast, and the front desk made sure we were happy and comfortable. Rooms were well laid out, clean and comfortable and equipped with a mini fridge. The beds were the real star of the show. Slept very comfortably, better than mine at home! Great breakfast in the morning. Very happy with my stay!

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thanks you for the great review of the Best Western Plus Glenview-Chicagoland Inn & Suites. We appreciate the nice compliments about our hotel and staff. Very glad your stay went well and hope to see you again!

"Shuttle to Chicago airport was great"

5
19/03/2018

We stayed the night and the airport shuttle left promptly at 3:00 am with a full load of travelers. The desk clerk brought our breakfasts-to-go up to our room before we left. Car parking at this Best Western was easy and the price was right.

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for your great review of the BWP in Glenview. We are very glad your stay went so smoothly and hope you chose to stay with us the next time your are in the Chicagoland Area!

"AP Workshop accomodations"

5
16/03/2018

Hotel was conveniently located near Oakton Community College, where we attended a workshop, and near many excellent places to eat. The price is reasonable, room was clean, and breakfast was delightful!

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for the wonderful review here on TripAdvisor. We are very glad you enjoyed your stay at the Best Western Plus in Glenview and hope you chose to stay with us the next time your visit Chicagoland's NW Suburbs!

"EXCELLENCE"

5
14/03/2018

We were very pleased with our "Park-Sleep-Fly" package deal. This hotel, (Best Western Plus, Glenview, Chicagoland, Illinois) was very clean and such a welcoming comfort- as we were exhausted from traveling; the breakfast was good, the shuttle service was wonderful, the staff was excellent, the location was nice and our car was safe to leave with them while we were absent! We would definitely stay here again!

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for your great review of the BWP in Glenview. We are very glad your stay went so smoothly and appreciate the nice comments about our hotel and staff. Hope to see you again in the near future!

"Beautiful"

5
12/02/2018

Beautiful hotel. Great staff too! Sami walked us outside in the blistering cold to show us where to park our giant box truck. He talked to us as if we were friends. Made us feel welcome. Overall check in was great! I work for a BWP hotel and knew what to look for. Rooms were fantastic, everything was clean. The lobby and breakfast area was very very nice. They keep the place clean and beautiful. The market was lacking but overall they had everything we needed even complimentary water bottles. Checkout was kind of bland but good enough. Breakfast was really good though, eggs were PERFECT. I was very comfortable and it was a great experience. I'd stay again. Oh and u get 10% off at the restaurant literally in the same parking lot. Great restaurant too!

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for your recent review of the Best Western Plus Glenview - Chicagoland Inn & Suites. Hope to see you the next time you are in the Chicagoland Area!

"Clean friendly and comfy"

4
08/02/2018

We have stayed at this hotel several times and it has always been a positive experience. It is very clean, convenient with top notch service. Breakfast is slightly above the usual fare. There was one thing that kept this from being a 5 dot review. The heater in our room seemed to turn on and off frequently. Also, it shut off completely both nights we were there, making the room a bit chilly by morning. Two minor quibbles: A luggage rack would be nice, and also the armoire was too small for our winter coats so a couple of coat hooks by the door would have been nice, too. That being mentioned, the stay was much more positive than negative and we will definitely stay there again.

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for taking the time to review the Best Western Plus Glenview-Chicagoland Inn & Suites. We appreciate you taking to time to write a review and hope to see you the next time you are in the area!

"ParkSleepFly"

5
14/01/2018

Beyond excellent service and experience. We did the park sleep and fly and slept over the night before our flight to Europe. We were upgraded to a suite upon check-in, which was spacious and comfortable. We brought a bottle of wine with us that night, and realized we did not have a bottle opener. The manager, Sammy, went out to his car to get his bottle opener for us, which was very kind. The shuttle service to and from the airport was fast and stress-free. Upon return from our trip (we left our car there for 28 days, and the value for parking for such an extended period of time is unbeatable!), we discovered that our car locks were frozen and the battery died. Our shuttle driver unfroze the locks for us and got our battery re-charged. Again, the staff at the hotel went above and beyond expectations to make sure that we were well taken care of. I will definitely be staying here again next time I fly out of O'Hare. Thank you for the wonderful service!

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for taking the time to review the Best Western Plus Glenview-Chicagoland Inn & Suites. We are very glad you enjoyed your stay at our hotel and appreciate the nice compliments about our hotel staff and our front office agent Sami. Looking forward to your next visit!

"Nice, clean, comfortable"

4
14/01/2018

This hotel has the air of an airport hotel, with a lot less noise. The front desk staff is friendly, the suite we booked was spacious, clean and very comfortable. Breakfast had waffles and eggs and sausage with a slight variety on different days, which is always appreciated. The staff in the breakfast room were very friendly. If you're staying here to be close to downtown Chicago though, this isn't the place to be. Don't get me wrong, with a car and optimal traffic it isn't that far away, as long as you miss the Chicago rush hour.

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thanks for your recent review. Hope to see you again!

"Excellent "

5
11/01/2018

We booked through Park n' Fly and were treated incredibly well. We were upgraded to a really nice suite. The bedroom and sitting areas were large and comfortable. Be cause our flight was early, we booked the shuttle for 4:00 am. Since breakfast didn't start until 6 in the morning, we were given a breakfast “bag” which had a banana, Apple, bagel, cream cheese, peanut butter, jelly and a large bottle of orange juice. We were told that this is the “normal” for those who book through Park n' Fly. Wonderful! I'll be looking to do the same in the future when booking a room before a flight. On top of this, there's free parking for up to 20 days. Try it.

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for your recent review of the Best Western Plus Glenview - Chicagoland Inn & Suites. Hope to see you the next time you are in the Chicagoland Area!

"12102018"

5
09/01/2018

Excellent service and value. Especially when you consider the free O'Hare parking and shuttle service available. We stayed the night before and the night after an overseas trip through O'Hare, loved it.

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for your recent review of the Best Western Plus Glenview - Chicagoland Inn & Suites. Hope to see you the next time you are in the Chicagoland Area!

"ParkSleepFly for vacation"

5
07/01/2018

Hotel is excellent and is easy to get off interstate. Nice restaurant next to hotel with great food. The service at the hotel is exceptional. What more can I say.The shuttle for hotel to airport and back is handled by experienced drivers and the wait for pickup is usually 15 minutes. Great service

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for your recent review of the Best Western Plus Glenview - Chicagoland Inn & Suites. Hope to see you the next time you are in the Chicagoland Area!

"Good Park & Fly option."

4
05/01/2018

Car parked here for 3 weeks while we were in Holland. Very good shuttle service to and from Ohara. Excellent room to sleep in upon our return to Chicago. We have stayed at the hotel before, and will do so again. A very good, inexpensive option.

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for your recent review of the Best Western Plus Glenview - Chicagoland Inn & Suites. Hope to see you the next time you are in the Chicagoland Area!

"Great Value!"

5
22/12/2017

Great Value! We stayed here for a family gathering close by and were very pleasantly surprised at the accommodations. The lobby area was decorated very nicely for the Christmas season and the furnishings were update. The breakfast was excellent with a large variety for people with different tastes, even some gluten free items were presented. The rooms were very nice and the beds were comfortable. Liked the idea of dispensers for soap, shampoo and conditioner with plastic not going into landfills and who needs more little bottles that don't hold quite enough? Would definitely stay here again when we come back to the Chicago Area!

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for taking the time to review the Best Western Plus Glenview-Chicagoland Inn & Suites. We appreciate the nice compliments about our hotel and breakfast. Hope to see you again the next time your are in the Chicagoland Area!

"Park, fly and stay went very well"

5
22/12/2017

We left our car here for 20 days while we went to Spain and then spent the night here on our return due to the timing of our flights. Everything went well. The shuttle to O'Hare was only once per hour but that worked ok for us. Would definitely stay here again.

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for taking the time to review the Best Western Plus Glenview-Chicagoland Inn & Suites. We are glad your PSF stay went well and hope to see you the next time you are in the area!

"Superb Value"

5
19/12/2017

What a pleasant surprise! This hotel was recommended to me. The room was immaculate and modern. The staff service was very friendly and courteous. I highly recommend this to hotel to anyone staying in North Chicago.

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for your recent review of the Best Western Plus Glenview - Chicagoland Inn & Suites. We appreciate the nice compliments about our hotel and staff. Hope to see you the next time you are in the Chicagoland Area!

"Always a great place to stay!"

5
11/12/2017

I love staying here for their park and fly options. They are great. Excellent service. Clean. Quiet. Safe parking and affordable extended parking options. There is a good place to eat in the same parking lot. Gas station is close by. They have water and coffee/tea at all hours. The toiletries are in dispensers on the walls of the bathroom which is very environmentally friendly and I appreciate that! They have nice suite rooms for families. The business center is also very nice. Internet and breakfast are free.

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for the great review of the Best Western Plus Glenview-Chicagoland Inn & Suites. We appreciate the kind comments about our property, amenities, and staff. We are glad you enjoyed your stay and hope you choose to stay with us the next time you are in the Chicagoland Area!

"Short but pleasant stay."

5
09/12/2017

We had an early morning flight out of O'Hare airport. We needed a park and fly option for our trip to Cabo San Lucas. Samy greeted us warmly upon our arrival and served us coffee. We had to leave on the airport shuttle at 4:00 A.M. before the hotel breakfast was served. Samy prepared us a sack breakfast to have at the airport while waiting for our flight.

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for taking the time to review the Best Western Plus Glenview-Chicagoland Inn & Suites. We are glad your PSF experience with us went smoothly and hope you enjoy the rest of your trip!

"Shuttle service for Amtrak passengers."

5
06/12/2017

Thank you for your courteous performance in handleing two rubes from the backwoods. We've travel with Amtrak to Chicago about twice a year and decided to not pay those high motel prices downtown. We almost succeeded but couldn't quite get up early enough to catch the Metra to get to Union Station. All was not lost, a very persistent young man (still working, studying on the night shift) got us a taxi. The Man took us directly to the station but we couldn't of caught the train without that young man's help!

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for taking the time to review the Best Western Plus Glenview-Chicagoland Inn & Suites. We are glad your stay went well and hope to see you the next time you are in the area!

"Excellent value - comfortable accommodations"

4
27/11/2017

We stayed here during Thanksgiving while visiting family of Chicago's north side. The room and premises were very clean and well-maintained. There's a fitness room on the first floor with machines usually available. Our room wasn't near the highway and noise wasn't a problem at all. There's also a nice business center on the second floor. Although we weren't here on business, it's a nice facility if you need a meeting space. There's fresh, hot coffee and hot water for tea available 24/7 which was a nice touch. They include flavored syrups, a good selection of teas, honey, and lemon juice. The king size bed was very comfortable. A special thanks to the front desk staff. My son had to catch an early morning flight and the gentleman at the front desk made arrangements for a cab to Midway for 50% off the full rate. The rate was much more reasonable than other options and it saved me a 4am trip to the airport. A few small things that would make the place even better: - I'd love to have a microwave available in the lobby or in the suites. There's a large kitchen area with a good bar fridge. It would be nice to have a microwave to heat up up leftovers. - The bathrooms are on the small side for a suite. They were fine for our needs but I wouldn't have minded a separate counter and sink area. - We booked three adults and there weren't any blankets or pillows for the fold out bed. A small thing. The front desk brought things up right away upon request. - The soaps and shampoos are in wall containers and dispense small portions. I know there is a lot of waste with giving bottles and soaps away. I don't mind shampoo and conditioner dispenser but would prefer having bars of soap. These are small things. Overall the place is a great value and I would recommend it for anyone looking for a mid-priced, comfortable place to stay in the North Chicago suburbs.

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for taking the time to review the Best Western Plus Glenview-Chicagoland Inn & Suites. We appreciate the nice compliments about our hotel ,breakfast, and staff. Hope to see you again the next time your are in the Chicagoland Area and thank you for being a loyal customer!

"Excellent facility at a reasonable cost"

5
27/11/2017

Just outside of Chicago, this is a great motel for the traveler going through the city. The room we had was spacious and looked like it had recently been remodeled. Everything was in working order and the mattress was nice and firm. A small workout area had the basic machines I normally use. The complimentary hot breakfast buffet, with several options, was great as well. The next time I travel by car through Chicago, I will probably stay here again.

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for taking the time to review the Best Western Plus Glenview-Chicagoland Inn & Suites. We appreciate the nice compliments about our hotel and breakfast. Hope to see you again the next time your are in the Chicagoland Area and thank you for being a loyal customer!

"Back again"

5
27/11/2017

I stay here often.Still a great place to stay! Close enough to OHare. Breakfast is fresh, rooms are clean, staff is great,quiet location. Everything you would want in a hotel stay before a flight. Always a great night.

"superb-"

5
25/11/2017

will recommend- like it-very nice and quiet place. excellent services. - the area has many hotels and restaurants, fast food with signs and lights: easy to find when dark..but it was thnksgiving and alll was closed.

"Good place to stay"

4
07/11/2017

Nice accommodations for the price. Good value. Dining nearby. Friendly staff. Clean and up to date furnishing. Make sure to get a room facing Michigan Ave. Freeway side a bit noisy. I don't eat breakfast but the breakfast looks better than the standard menu at other hotels. it's a basic breakfast but would work if I did eat breakfast.

"Weekend visit"

4
07/11/2017

Fullfilled expectations for a 3 star environment. Very clean and friendly. Could have been more engaged on follow up when agreements are made. Overall good place to stay with a great locale next door to eat.

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thanks for the review and hope to see you again!

"Great hotel, guest rooms and staff. We wouldn't think of staying at any other hotel. The staff make you feel like home"

5
07/11/2017

Great hotel, guest rooms and staff. Staff make you feel welcome. Great location. Awesome breakfast and plenty of it. This has been our fourth stay and would not think of staying any where else in the chicago land area

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for taking the time to review the Best Western Plus Glenview-Chicagoland Inn & Suites. We appreciate the nice compliments about our hotel ,breakfast, and staff. Hope to see you again the next time your are in the Chicagoland Area and thank you for being a loyal customer!

"Wonderful experience!"

5
03/11/2017

I used this hotel for their parking/ hotel stay during my recent trip to Europe. I parked my car, and I used their airport shuttle to get to the airport and upon my return they picked me up - very quickly I might add- and took me back to the hotel for an overnight stay. I really planned this well, because after 16 hours in airports all day, and with a late night return- it was wonderful to have a comfy bed to sleep in. I would highly recommend this program.

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for taking the time to review our property here on TripAdvisor. We are very glad your PSF experience with us went so smooth. We appreciate the nice compliments about our hotel and staff. Hope to see you again the next time your are in the Chicagoland Area!.

"Great Service"

5
30/10/2017

Enjoyed our stay at this Best Western Hotel. Staff was very friendly and helpful. The only thing I did not like was having to pay $25 for airport shuttle,but then again, it was 12 miles to the airport :)

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for taking the time to review our property here on TripAdvisor. We are very glad your stay went well. We appreciate the nice compliments about our hotel and staff. Hope to see you again the next time your are in the Chicagoland Area and thank you for being a loyal customer.

"BestWester Plus Amazing Hotel"

5
30/10/2017

I would say this hotel is amazing and fantastic. From the facilities, the room, the furniture in room and in overall very good. Probably the BestWestern Plus hotel choice in Glenview. I would stay at this hotel if they can offer me the same price that I paid everyday :)

"Great Value, Comfortable Room"

4
26/10/2017

Easy check in/ check out process, friendly service, clean and comfortable! Uber ride $29 Hotel shuttle $25 for price comparison (approx 15 min away). Uber ride to Chicago approx. $25 at time of stay (about 45 min away)

"Nice place to stay"

4
25/10/2017

Hotel was very nice as well as clean. Staff very friendly and helpful. would definitely stay here again if in the area. Price was good as well. Breakfast was average but did the trick for one night. Bed was harder than I like, but was okay for one night stay. Room was clean and smelled good.

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thanks for the reviewing our hotel here in TripAdvisor. Glad your stay went well and hope you choose to stay with us the next time you're in the Chicagoland Area!

"Home again to Glenview"

5
20/10/2017

Returning, once again, to my previous residence in Glenview, IL for a three day conference, I was pleased to see that this property had recently become a Best Western. The rooms on the top floor are excellent, and the lobby, seating area, and breakfast area are all large and accommodating as well. The staff is friendly and efficient.

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Dear guest, Thank you for taking the time to review our property here on TripAdvisor. We are very glad your stay went well. We appreciate the nice compliments about our hotel and staff. Hope to see you again the next time your are in the Chicagoland Area and thank you for being a loyal customer.

"Great place to stay"

5
14/10/2017

Excellent place to stay. Quiet neighborhood, clean, comfy bed & room. Check in very efficient, all staff really helpful. Good variety of breakfast choices. Loved the hot water machine for brewing hot tea.

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for taking the time to review the Best Western Plus Glenview-Chicagoland Inn & Suites. We appreciate your business and value your feedback. Hope to see you the next time you are in the Chicagoland Area!

"Very Helpful Staff"

4
13/10/2017

Originally we chose this hotel because we wanted to park our car affordably for two weeks while we flew to Arizona. Twice we changed plans and the staff revised our reservations with no problems. The hotel is in a safe neighborhood. Our room was comfortable and clean. There are many restaurants within walking distance. The one we chose, Johnny's Kitchen, gave us a 10% discount when we showed our room key. One negative: we found out that the shuttle to the airport would have cost $25 had we used it.

"Great place for a park, stay, fly"

4
13/10/2017

Parked my car for 11 days while I was overseas. Came back to a great room which was really nice after dealing with airline travel for 12 hours. Laura at the front desk was especially helpful. Breakfast was very good.

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thanks for the great review of the Best Western Plus Glenview-Chicagoland Inn & Suites. We are glad your stay went well and hope you choose to stay with us the next time you're in the Chicagoland Area!

"Chicago weekend"

3
06/10/2017

The hotel is fine, really no issue with cleanliness, staff, breakfast, or comfort. My issue is we had a tub/shower that would not drain, so we went from a Suite to a 2 bed room and only compensated about $10 for the inconvenience. Unsure if another suite was not available, but should have gotten more than $10 off my bill.

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for your review of the Best Western Plus Glenview-Chicagoland Inn & Suites. We are glad to hear you liked our hotel, but sincerely apologize about your bad experience. The issue has been reported to maintenance and will be fixed as soon as possible. We apologize for the inconvenience and hope for another opportunity in the future.

"Convenient location"

4
03/10/2017

This hotel is very near Glenbrook Hospital. Our king suite was perfect for our week-long stay and while the furniture is not luxurious, it was clean and the bed was excellent. We have stayed at other suite hotels nearby and prefer this one for convenience as their handicap parking is near the entrance. The staff was polite and always greeted us. Never saw housekeeping staff but our rooms were always clean and replenished when we came back for the day. The cost of our suite was nicely reduced by our senior discount, rewards membership and multi-night stay. Thanks BW!

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thanks for taking time to review the Best Western Plus Glenview-Chicagoland Inn & Suites. We appreciate the comments about our hotels and staff. We are glad you stay went well and hope you choose to stay with us the next time you're in the Chicagoland Area!

"Terrific Park sleep fly"

5
29/09/2017

I have stayed at the Best Western Glenview several times for Park, Sleep Fly trips out of O'Hare airport. The staff is always very accomadating, the rooms are nice, the breakfast is very good, and the rates are very reasonable. I always use this hotel for travel in and out of O'Hare and have recommended it to several friends who have also had good experiences there.

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thanks for the great review! Glad your stay went well and hope you choose to stay with us the next time you're in the Chicagoland Area!

"Great place"

5
25/09/2017

Rooms are new maintenance good and were quiet! Rooms are smaller but not a problem. In a good neighborhood. Easy to get to from expressway and in an area with lots of choices. Fish on fire is a very good oriental choice.

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thanks for the great review! Glad your stay went well and hope you choose to stay with us the next time you're in the Chicagoland Area!

"Amazing! Wonderful staff!"

5
21/09/2017

We did the park, sleep fly deal. We are soo happy we chose this place. The hotel is quiet and the rooms are lovely! The front desk manager Sammy was wonderful. He was very welcoming and gracious. He explained everything and even took the time to pack us a big breakfast as our flight was leaving very early. we were upgraded to a suite. WOW! Really nice! The shuttle van was clean, well cared for and punctual! It was a great start to our vacation! We will indeed stay here again!

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thanks for the great review! Glad your stay went well and we will make sure to forward the nice compliments to Sammi. Hope you choose to stay with us the next time you're in the Chicagoland Area!

"really nice experience"

5
20/09/2017

Right from the moment I stepped into the hotel, the desk staff was positive and helpful! It was a quick check-in and yet I received a lot of information including signing up for the membership card. The breakfast was plentiful and the options were many. It was tasty and relaxing.

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Dear Guest, Thank you so much for the nice comments about out property and staff members. We are very happy to hear your stay so well. Very happy to hear you joined our Best Western Rewards and we are looking forward to your next stay at the Best Western Plus Glenview-Chicagoland Inn & Suites!

"A Cardinal fan"

5
18/09/2017

This was my first time to select this hotel. The overall experience was the way things should be. Friendly and helpful staff (always #1 in interest for travelers). While very near to the highway the room was pleasant and comfortable.

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thanks for the great review! Glad your stay went well and hope you choose to stay with us the next time you're in the Chicagoland Area!

"Nice place"

5
16/09/2017

Staff went out of the way to help me 10/10 would sleep there again. food was really good, room clean. nice area. fun times! Very nice place, can't stress this enough. Glen view is awesome. if your looking for a great place to rest your hat this is it.

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thanks for the great review! Glad your stay went well and hope you choose to stay with us the next time you're in the Chicagoland Area!

"Very Happy to Have Found This Property"

5
14/09/2017

This is my first time here. I regularly fly out of O'Hare and oftentimes drive and use a Park and Fly option. This is absolutely the best property I have used and I will use them exclusively in the future if available. I have not stayed at any of the others more than once. The suite was nicely and simply appointed, roomy, and the aircon worked well (important to me). The property is clean and well tended inside and out. Everywhere you look you see attention to detail and the staff was pleasant. Very good breakfast. Lastly, the instructions for the shuttle service are excellent. Thank you.

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thanks for the great review! We appreciate the comments about our hotels and staff. Glad your PSF experience with us went well and hope you choose to stay with us the next time you're in the Chicagoland Area!

"Great Stay"

5
11/09/2017

Time and again Best Western provides excellent service and quality hotels and this one is a prime example. Very professional and courteous staff, reasonably priced, good location,clean and quiet! Would look to this location if I ever need to be in Chicago area. Great Job BW!

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thanks for the great review! Glad your stay went well and hope you choose to stay with us the next time you're in the Chicagoland Area!

"Great Location"

5
31/08/2017

Great Location, nice area. Wonderful breakfast both days with something for everyone and different for the two days. It was close to restaurants and gas stations. Right off 294, next to 294 so traffic could be louder at times but didn't hear it inside the room. the room was spacious and had soap/shampoo included.

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thanks for the great review! Hope you choose to stay with us the next time you're in the Chicagoland Area!

"A great start to our vacation"

5
23/08/2017

All of the personnel were very friendly and helpful. From the time of booking the reservation to the personal delivery to our vehicle upon return every one was great. This hotel was very clean and is definitely one I would recommend to anyone.

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thanks for the great review! We appreciate the comments about our hotel and staff. Glad your PSF experience with us went well and hope you choose to stay with us the next time you're in the Chicagoland Area!

"Nice place"

4
18/08/2017

The hotel & staff was wonderful. There IS a pool though, so don't be fooled by lack of info on the site about it. Breakfast was delicious, albeit a little crowded one morning. Nice variety of food, clean rooms, excellent location, overall great place to stay.

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thanks for reviewing out property & hope to see you again in the future

"misleading"

1
16/08/2017

as traveler stranded you get a room basically for 4 hours only to find out the airport shuttle is not included, they ran out of those rooms, but don't tell you that unitl after you are there and they have taken additional $25 each off your credit card.

"I bit underwhelming, but good value."

4
13/08/2017

We came as a party of seven (3 adults, 4 children) and needed a hotel with a suite near Evanston. We chose this location because it offered a reasonable value and was The staff are professional and friendly, especially the shuttle bus driver! The facility was very clean with modern decor. We found the suite small and the bathroom tiny, but we managed. We appreciated the mini fridge in the room, but we would have also appreciated a microwave: at least the one in the breakfast area was availalbe, along with fresh coffee and a water dispenser with hot and cold water. Dial body wash, shampoo, conditioner and lotion were all provided from dispensers in the bathroom, which was quite nice. I found it strange that the pool was outdoors (not practical in a location with a winter climate) but, hey. The breakfast area was also very tight: the food counter was directly adjacent to the dining area and on a busy morning, the line was long, people were bumping into each other and the kitchen staff couldn't keep the food stocked. The offerings were reasonable but not much variety. The scrambled eggs were real, even if wet. The yogurt machine and toppings were a nice option. The "highlight" of our stay was when I washed my hair and blow dried it - and set of the smoke alarm! The bathrooms have no fans so when the heat caught the oil-based products in my hair, it created a smokey haze that did not disapate quickly. They hotel staff had to call in the Fire Department to shut off the alarm as standard protocol. After checking the room to make sure there was no fire, they understood the situation and did not charge me for the call to the Fire Department - but man, was I embarrassed and surprised! I'm just glad the sprinklers did not go off. The location is close to shopping (Walmart, Burlington Coat Factory, the Gulf Mill Shopping Center) but not to the highways. The area is scenic and safe. I would stay here again, especially if the price is right.

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thanks for reviewing out property. Hope to see you again in the future!

"nice stay"

5
08/08/2017

we used park&fly, parked our car and left for Europe. when we came back we stayed overnight at the hotel. altogether stay was excellent, guys at reception desk, shuttle drivers, room, and everything else. would recommend to everyone .

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thanks for the great review! We appreciate the comments about our hotels and staff. Glad your PSF experience with us went well and hope you choose to stay with us the next time you're in the Chicagoland Area!

"Great find!"

5
26/07/2017

Traveling south into Chicago and stopped here. Clean rooms. Great breakfast with many choices, a yogurt machine and good coffee! As someone else noted you can hear the freeway but since we like to be close to main road it was not a problem for us. We slept well and the bed was very comfortable. Would definitely stay here again!

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thanks for the great review! Glad your stay went well and hope you choose to stay with us the next time you're in the Chicagoland Area!

"Super clean and reasonable"

5
26/07/2017

Will stay again on purpose. Very reasonable for Chicagoland. Went for a local play at a theatre. Offered us a shuttle and anything else we wanted. Upgraded us since it was a slow night without us even asking fro them to do so.Super place. Thanks

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thanks for the great review! Glad your stay went well and hope you choose to stay with us the next time you're in the Chicagoland Area!

"you'll love it"

5
24/07/2017

caring people, speedy service,clean rooms and facilitys.The breakfast is very good ,lots of variety,fresh and hot A+ all around . There are shops and good places to eat very close. We will stay there again soon.

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thanks for the great review! Glad your stay went well and hope you choose to stay with us the next time you're in the Chicagoland Area!

"Family trip"

5
23/07/2017

Good location. Friendly Staff. Breakfast has good selection of hot food. Updated, clean rooms and linens. Stayed at the end of July. The price was reasonable. The only thing, I could hear the freeway car noise from the room.

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thanks for the great review! Glad your stay went well and hope you choose to stay with us the next time you're in the Chicagoland Area!

"Good place to stay"

4
20/07/2017

Room clean, good tasting breakfast, decent price for the area. The only problem is the traffic at rush hour. This is to be expected in the Chicago area so, you need to plan accordingly if you are staying for business. Hotel conveniently located to all of the interstates in the area and only about 10 miles north of O'Hare airport. Close to Chicago executive airport also.

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thanks you for the great review of the Best Western Plus Glenview-Chicagoland Inn & Suites. We appreciate you taking the time to write a review here on TripAdvisor. Traffic is something we Chicagoans have to deal with on a daily basis and is something you just cannot avoid. Very glad your stay went well and hope to see you again

"Service"

5
16/07/2017

Excellent service and fantastic rooms. Airport shuttle service helped us quite a bit. I highly recommend sleep , park and travel concept. Rates are afgordable and rooms are spacious. Breakfast was awesome

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thanks for the great review! Glad your stay went well and hope you choose to stay with us the next time you're in the Chicagoland Area!

"Quick Family Trip"

4
16/07/2017

This was a nice hotel for a great price. The hotel was clean (both the interior and exterior). The hotel was conveniently located.The staff was friendly. Will stay here again on future trips to the Chicago area.

"Super friendly"

5
14/07/2017

Service was excellent. Hotel was in great shape. Shuttle to airport was great. Everything was great. Manager made us breakfast bags to-go when we told him we would be leaving before breakfast. That made a huge difference in our morning!

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thanks you for the great review of the Best Western Plus Glenview-Chicagoland Inn & Suites. We appreciate you taking the time to write a review here on TripAdvisor. Very glad your stay went well and hope to see you again!

"GREAT STAY! GIVE SAMI A RAISE!! HE'S GREAT!"

5
13/07/2017

Sami, your employee was fantastic! He was intelligent, helpful, cordial, and FUN! Breakfast was good, but needed a few ammenities like bacon or sausage but was still good. Coffee was excellent and brewed all day! Room beds were very comfortable and the rooms were quiet!

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thanks you for the great review of the Best Western Plus Glenview-Chicagoland Inn & Suites. We appreciate you taking the time to write a review here on TripAdvisor. Very glad your stay went well and hope to see you again!

"Not the best in the Best Western chain"

3
09/07/2017

Nice looking hotel/some staff pleasant others not so much. No guest laundry (definite omission when you are traveling) & told I could walk to one. Could not even get a luggage rack as told they only had one.& it was being used. Had good breakfast morning hotel not crowded but never replaced many empty items morning hotel was crowded. Several guests microwaved their eggs & hash as cold. Outdoor pool/no hot tub. Did have small exercise room.

"Park Sleep Fly"

5
08/07/2017

We use this motel because we were leaving from O'Hare on an international flight and required parking for over 10 nights. Although the price a little higher than some places, it was economical since we were not charged for extra nights beyond 7 which is common at many of the hotels. It was a bit farther from the airport which was great for us because then we had less driving hassle as we returned to the Milwaukee area. In addition, they gave us a room upgrade which was great since we were traveling with our daughter. This way she had her own section for sleeping. We still shared a bathroom but this was very appreciated. We called the hotel as we waited for our luggage and the shuttle was waiting for us at the designated door with no waiting time.

"Great Place"

4
01/07/2017

We spent the night here after flying home from Europe, still being on Europe time we were asleep by 6:30 pm and was up to drive home by 3, we went down to ask what was open that early to get breakfast since they didn't start serving until 6 and they got out the cereal so we could have something before we left!!! It was clean and the staff was very friendly and helpful

"Good location good staffs"

5
30/06/2017

for relaxed you're in the good choice with good choice of restaurants and coffee shop and more & more more.....me and my family enjoy the daily breakfast....too many choices of cheese and breads and 2 kind of age

"Park and Fly"

5
29/06/2017

We stayed at this hotel and give it an excellent rating. Clean rooms and friendly staff. We will definitely stay there again and recommend to our friend. The shuttle to the Airport was on time and the driver was friendly. The breakfast was good and we were upgraded for free.

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thanks you for the great review of the Best Western Plus Glenview-Chicagoland Inn & Suites. We appreciate you taking the time to write a review here on TripAdvisor. Very glad your stay went well and hope to see you again!

"One night stop"

3
28/06/2017

Small room, minimal service, and breakfast. Thought BW Plus was better! During checkout the breakfast person had to find someone to check me out. Also had to find someone to point out the ice machine.

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for your recent review of the Best Western Glenview. We are sorry to hear that your stay did not live up to expectations. We apologize for the issues that you encountered and sincerely hope that you will give us another chance if you ever return to the Glenview area.

"comfortable & convenient if visiting Allstate . . .with few minor issues"

4
22/06/2017

I had an comfortable enjoyable stay for the most part. It is one of the few areas close to Allstate that cares about transportation needs of its guest. Complimentary continental breakfast was better than most. Bed was comfortable. Overall the staff was helpful. the overnight clerk at check-in meant well but was communication challenged in explaining to someone new to Ohare where the shuttle pick up was. My only other suggestion is that don't get a room on the highway side if you are a light sleeper. It can be rather noisy. Unlike CrownPlaza and Hilton there are restaurants within walking distance of the property. Mesa Urbana is a hidden gem of an awesome Mexican fusion restaurant is across the street in an assuming strip mall. there is also a pizza place adjacent to the property.I'll give the place a second change my next trip to Northbrook

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thanks you for the great review of the Best Western Plus Glenview-Chicagoland Inn & Suites. We appreciate you taking the time to write a review here on TripAdvisor. Very glad your stay went well and hope to see you again!

"Amazing Suites"

5
21/06/2017

Sami has made our reservations for the third time now for us, and I don't think we'll stay anywhere else when we fly out of Chicago. The first time we went with another online booking agency and they put us in a hotel that did not have shuttle to O'Hare (although the website said it did), so at 11:00 at night we were trying to call around to find a place with an open reservation and one that did Park n Fly. Sami to the rescue!!! Not only that but he also put us in a suite. This was two years ago, and we have had excellent service and a great stay both times since when we call the hotel direct. Also there is a grill style restaurant right in the parking lot that has a varied menu with great food and excellent servers.

"Great Park, Sleep and Fly package."

5
21/06/2017

This is our 4th time using this hotel for park, sleep and fly package. The owner is great. The rooms are very comfortable. The breakfast is very good. The pick up and drop off service for the airport is excellent. We have tried others and now only use this hotel. We love eating at North Branch next door. Everything is so convenient. I would highly rec. it.

"Very good hotel"

4
21/06/2017

hotel is very comfortable and convenient/ I wish I knew about the airport shuttle before I rented a car Breakfast is great. Business center is well equipped and comfortable. Housekeeping staff is friendly and efficient.

"Park, Stay and Fly"

5
20/06/2017

Best Western Plus Glenview was a very nice place, the room was awesome and the service was great. We only stayed for a few hours since we had to get to the airport very early in the morning but we would definitely use them again when we travel. The valet to the airport and back was phenomenal.

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thanks you for the great review of the Best Western Plus Glenview-Chicagoland Inn & Suites. We appreciate you taking the time to write a review here on TripAdvisor. Very glad your stay went well and hope to see you again!

"Everything was excellent"

5
15/06/2017

Beautiful hotei,excellent staff. Great location. Would definetly stay again. Very safe area of town. Very close to anything needed. Was automatically upgradad to a suite which very nice. Would recommend to anyone coming to Chicago.

"Great park/sleep/fly option!"

5
13/06/2017

Upon check-in, front desk noticed we requested an airport shuttle before the breakfast bar opened. He proceeded to pack a bagged breakfast for each of us that night to have the next morning. Car was secure during our travels and airport shuttle picked us up upon our return.

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thanks you for the great review of the Best Western Plus Glenview-Chicagoland Inn & Suites. We appreciate you taking the time to write a review here on TripAdvisor. Very glad your stay went well and hope to see you again!

"Park, Sleep, Fly"

5
08/06/2017

The hotel was excellent. We were picked up on time both coming and going. The breakfast was good. The room clean. We appreciated the refrigerator. We would definitely use the hotel again. WE used the Park, Sleep, Fly option and were very pleased with the service. The staff was very friendly and helpful.

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thanks you for the great review of the Best Western Plus Glenview-Chicagoland Inn & Suites. We appreciate you taking the time to write a review here on TripAdvisor. Very glad your stay went well and hope to see you again!

"Recommended"

5
07/06/2017

Our first trip to Europe and the BW in Glenview set the tone for an awesome trip. They upgraded us to a suite at no extra charge. We selected the hotel because you can park your car for 3 weeks.The Airport Shuttle was convenient and on time. We will use them again when we fly out of O'hare Airport.

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thanks you for the great review of the Best Western Plus Glenview-Chicagoland Inn & Suites. We appreciate you taking the time to write a review here on TripAdvisor. Very glad your stay went well and hope to see you again!

"Park/Sleep/Fly Option is a Real Positive"

4
07/06/2017

We used this property due to it's park/sleep/fly option and it is a real positive. While quite a drive to O'Hare the shuttle worked very well for us. The breakfasts were fine. Some issues with cleanliness and supplies but overall o.k. Staff were nice. When flying out of O'Hare and wanting a place to stay, I would stay here again.

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thanks writing a review of the Best Western Plus Glenview-Chicagoland Inn & Suites. We apologize for the issue with the room, it has been reported to the executive housekeeper. Hope you choose us again the next time you are in the area.

"Convenient for Park/Sleep/Fly"

4
06/06/2017

We stayed here one night at the beginning and another night at end of our trip to Europe, parking our car in one of their designated spaces, and using their shuttle to and from O'Hare International Airport. Overall, we were pleased with the free Wifi, the price, and the amenities offered. First stay: We arrived in the early afternoon and had very helpful desk staff (a clerk and a manager, both women), very clean rooms on the quiet side of the hotel, and delicious breakfast options including made-to-order omelet. Only negative was the refillable body lotion in the bathroom was empty. Second stay: We were picked up at the airport and arrived at the hotel in the early evening and had rather perfunctory service from the male desk clerk. The rooms were not as clean (found hairs in several rather obvious places) and were on the highway side (which was fine because we were exhausted and the hotel was full). The breakfast, while still extensive, did not include the made-to-order omelets. Checkout was fast and courteous.

"I'll be back"

5
06/06/2017

The hotel is in a great location. I went through a bad experience over seas and one of the employes, Jesus, went over the top to help me out. I will use this hotel every time I have to fly out of Chicago

"Very good park and fly option"

5
30/05/2017

We needed a hotel for 1 night that would allow us to 1) get a good night's sleep, 2) provide a good breakfast, and 3) let us park our car for 2 weeks while we were on vacation. We were very pleased with this hotel. It is run by a nice gentleman at the front desk. The hotel was modern and clean. Our family of 4 was upgraded to a suite (room 240), which was great. 2 comfortable beds, a separate living room, fridge, etc. The breakfast was fine but not great. The usual, though. But the reason for the hotel for us was for the parking. Unlike other hotels in the area, the shuttle bus at this place works perfectly. It was easy to get reservations and it was prompt. We will definitely be staying here again during future vacations.

"Cleanist hotel I've visited in years!"

3
30/05/2017

We used the Best Western for our Park/Sleep/Fly for a trip to Europe. It was such a good experience we wanted to report it! Extremely clean, nicely decorated and landscaped hotel with a good breakfast. Shuttle drivers were personable and did pick up and drop off at the exact times we needed! No waiting! Car stays in the hotel lot and not taken to a remote location. Will definitely use next time we fly from O'Hare. Its a bit farther away than others but economical and peaceful!

"BW Glenview"

4
30/05/2017

The HVAC is typical of motels in that it cycles on and off during the night which, along with the excessive interstate highway noise disrupted my sleep. Aside from these two issues the motel was excellent. It was very clean and the staff was good.

"Great Value!"

5
29/05/2017

The hotel is centrally located to the northern suburbs of Chicago, yet close enough to O'Hare. The shuttle to the airport was perfect. The room was comfortable and the bed was perfect for me. Breakfast changed every day and the yogurt machine with fresh fruit was outstanding. The hotel staff was great and Sami earned a raise in my books. This is the first 5 star, value, and comfort rating I have given. Great value!

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thanks you for the great review of the Best Western Plus Glenview-Chicagoland Inn & Suites. We appreciate you taking the time to write a review here on TripAdvisor. Very glad your stay went well and hope to see you again!

"Excellent for O'Hare stay and park"

5
28/05/2017

Very nice hotel. We used the parking and shuttle to the airport in conjunction with a trip. It was a good deal if you will be parking for more than a few days. Shuttle service was great. We will use again if the need arises

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for your recent review of the Best Western Plus in Glenview. We looking forward to your next visit!

"Last minute stay"

5
25/05/2017

The hotel was clean and nice. We arrived very late on the overnight and were greated with a smile and processed very quickly. We had a great night sleep and were on our way the next day. We would recommend this to anyone looking for a clean, nicely laid out, affordable hotel stay.

"This Is What A Hotel Should Be"

5
23/05/2017

We stayed here on May 19, 2017 after having had to cancel our second night at another Best Western in Morton Grove. See that review. I called in the morning and the front desk said "you are a diamond member, we will upgrade you to a suite". When we arrived, we were treated like old friends. We were upgraded to Room 210, a suite with 2 queen beds. I just wanted a room with a King Bed. Plenty of towels in the bathroom and the room was nicely appointed. Breakfast on Saturday went until 10 AM and everything was restocked until the last person finished. This is a class act and next time we visit our family in Chicago, this is where we will stay. The owners have a lot to be proud of.

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thanks you for the great review of the Best Western Plus Glenview-Chicagoland Inn & Suites. We appreciate you taking the time to write a review here on TripAdvisor. Thank you or the nice compliments about our hotel and staff. Very glad your stay went well and hope to see you again!

"Staff is so friendly and accomodating"

5
19/05/2017

I'm super impressed with the staff, who helped me check in super early after flying all night. I didn't expect to be able to, but they made me getting into a room a priority and I so appreciated it. The room was nice, clean, and smelled good, too!

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Dear Guest, Thanks for the great review and the compliments about our hotel and staff. We are glad you enjoyed your stay with us and hope to see you again!

"Quick stay for one night"

5
15/05/2017

Nice room, bed was comfortable, clean, on east side of building very quite. Staff was informative for location for food and directions. Would stay here again plenty of parking. Very good breakfast. Breakfast sandwich made to order with several items to choose from. Excellent value.

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Dear Guest, Thank you for your recent review of the Best Western Plus Glenview-Chicagoland Inn & Suites. We appreciate the compliments about our hotel and staff. Hope to see you again the next time you are in the Chicagoland area!

"No complaints at all"

5
05/05/2017

very nice room , excellent staff, and great breakfast. All at a good rate for park and fly. The location is a little hard to find, backed up against an underpass below I-294. Despite close distance to interstate the noise level was very acceptable. Some restaurants nearby within walking distance, including a great chinese takeout across the street. Distance to Ohare is about 10 miles S but you do have to drive north a few miles to get back on 294. The airport shuttle was timely and courteous on both ends.

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for the great review of the Best Western Plus Glenview-Chicagoland Inn & Suites. Hope your entire trip to Chicago was enjoyable and that you made it back home safely.

"Excellent value for money"

5
26/04/2017

Pros: - very, very clean, - great staff, always willing to help, - very well maintained, - spacious rooms, - good dining options in the area Cons: - try to find one, but honestly, I can't find any. While commuting to ORD bear in mind, that it takes between 15-40 minutes depending on traffic.

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thanks you for the great review of the Best Western Plus Glenview-Chicagoland Inn & Suites. We appreciate you taking the time to write a review here on TripAdvisor. Very glad your stay went well and hope to see you again!

"Nice rest"

5
25/04/2017

Turkish Air sent me here on a voucher after a delayed flight and missed connection. After 12 hours flying, all I wanted was a place to sleep but much to my surprise I was greeted by a very organized desk clerk who had all the keys ready to go with a friendly "its going to be OK" greeting. The hotel is spacious, clean and comfortable with a complete hot breakfast. I look forward to my next Chicago layover which might find me a this very nice place to stay. Free Airport Shuttle too.

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Dear Guest, Thanks for the great review and the compliments about our hotel and staff. We are glad you enjoyed your stay with us and hope to see you again!

"European vacation"

4
19/04/2017

We stayed at the BW Plus in Glenview before making a trip to Europe and parked our car there for the duration of the trip. We enjoyed a well appointed suite (thank you for the upgrade). The staff was very friendly and helpful with all of our questions. They even were able to give us directions for where to go to meet the shuttle for pick up after giving them our location at O'Hare Airport.The shuttle van was on time to take us to the airport and arrived shortly after calling on our return for pick up. the drivers were also very cordial. Parking was in the back of the hotel and away from normal hotel traffic. I would definitely consider using this hotel again even if I in need of the "park and fly" option.

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thanks for writing a review here on TripAdvisor! Hope see you once again!

"Perfect first-time Park, Sleep, Fly Experience"

4
14/04/2017

We left our car and stayed recently following our return flight from England, and before our four-hour drive home to Michigan. What a great blind pick -- the place is spotless, welcoming, the bed was super comfy and the breakfast was more than continental. We were upgraded to a suite for unknown reasons but it was marvelous to be treated so kindly. Shuttle to and from the airport was prompt and the driver was friendly and knowledgable about the area, which we so appreciated. Thank you so much and we WILL be back.

General M, Front Office Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thanks for writing a review here on TripAdvisor! Hope see you once again!

"Very good choice"

5
10/04/2017

The staff was very pleasant and helpful. The clerk noticed that my wife was using a cane for walking and she gave us a room near the front lobby. We asked for extra towels and they were brought to our room within minutes.

General M, General Manager at Best Western Plus Glenview-Chicagoland Inn & Suites, responded to this review
Thanks you for the great review of the Best Western Plus Glenview-Chicagoland Inn & Suites. We appreciate you taking the time to write a review here on TripAdvisor. Very glad your stay went well and hope to see you again!

"Modern and Clean Mid Priced Hotel"

5
07/04/2017

When compared to other middle priced range hotels, this Best Western is one of the better ones. Everything feels relatively new inside and well maintained. The hot breakfast was good, but average. My room had a comfortable bed with soft sheets. The room had ample outlets, a nice desk, a good sized LG flat screen tv, and a mini fridge. Only complaint was that there was no microwave. The bathroom was very clean and new feeling. The water pressure was great. The hotel gym was very nice; it had new equipment, a good variety of treadmills, elliptical, dumbbells, lifting machines, clean towels, clean floors, TVs, and a water cooler. There were plenty of restaurants nearby. Overall, this was one of the better mid priced hotels I have stayed at. I would stay here again.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thanks for writing a review here on TripAdvisor! Hope see you once again!

"Reliable Best Western Hotel"

4
06/04/2017

We chose this hotel because hotels in downtown Evanston were very pricey. The hotel is an easy drive from Evanston and Wilmette. For those using the Tri State tollway it is also convenient but not directly next to an exit. The rooms are comfortable and clean and the breakfast is better than your average motel complimentary breakfast. All in all no surprises.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for taking the time to write a review here on TripAdvisor. Hope to see you again the next time you are in the Chicagoland Area.

"Extra mile"

4
30/03/2017

We used this hotel for the Park, Sleep & Fly program. We had an early flight before breakfast service was available, so the staff put together a small breakfast bag to go! Their shuttle was available early morning and was fairly prompt when we returned.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for the great review of the Best Western Plus Glenview-Chicagoland Inn & Suites. Hope to see you again in the future!

"Excellent choice for the cost!"

4
30/03/2017

I stayed one night at this hotel while I was in the Chicagoland area for business. Upon arrival, Sami at the front desk was polite, kind and helpful. The hotel was clean and updated, with clean, quiet rooms. The bed was comfortable and I did not hear any noises from the rooms around me. For the amount I spent, this was an excellent choice. I would absolutely stay again!

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thanks for the great review! Glad your stay went well and hope you choose to stay with us the next time you're in the Chicagoland Area!

"Very nice!!! Clean and taken care of! Went out of their way for us!!"

4
17/11/2016

We booked this hotel through trio advisor, we thought we were booking a park and stay where we stay the night, they bring us to the airport the next day and our car stays for the week so we don't have to pay the nightly fee at the airport. When we got here we found out that's not what we booked and to be honest with you we aren't sure if it was our fault or trip advisors fault. When we first walked in we could tell this hotel was very taken care of. Everything was clean up to date and painted. Paint looked fresh, the place seemed like it was older but you couldn't tell by the way it looked and is taken care of. The man at the counter Semi was very nice and professional, he explained that we had booked it wrong, made the corrections, upgraded our room because of the mistake and even gave us some breakfast items because we were going to be leaving before breakfast was offered at 6am. Next time we fly out of O'Hare airport we will be staying here again.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thanks for the great review and hope to see you again!

"TOP-NOTCH BEST WESTERN PLUS!"

5
15/11/2016

Beautiful area of Chicago! We had 3 rooms at this Best Western Plus and all were nice, clean and very comfortable beds. It's a hotel with great amenities and a friendly staff. Highly recommended for business or pleasure!

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thanks for the great review! Glad your stay went well and hope you choose to stay with us the next time you're in the Chicagoland Area!

"Park and Sleep Program"

5
10/11/2016

This is a nice hotel for long term parking while you travel from O'Hare airport. You can stay in the hotel the night before, or the night after your trip. Rooms are well appointed, clean, and nice. The breakfast is great with fresh scrambled eggs, Belgian waffles, yogurt and continental choices. Although further from the airport than some other places, it offers an efficient FREE shuttle drop-off and pick up service that gets you there in 20 minutes without traffic. They schedule you on the shuttle so that your flight departure and arrivals are well-planned for. We have used this place twice now and would go back again. Convenient and good value.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thanks for the great review. Hope to see you again!

"nice place--VERY accommodating stafff"

5
09/11/2016

Large family in town for a family event and it coincided with the world series. The hotel was completely comfortable and clean and the staff could not have been more accommodating to our group. This experience was as good as we could have hoped--even better actually.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Dear Guest, Thanks for the great review and the compliments about our hotel and staff. We are glad you enjoyed your stay with us and hope to see you again!

"EXCELLENT BEST WESTERN PLUS"

5
29/10/2016

I have stayed here in previous years and was very impressed by the friendly staff. This year, they even surpassed that! I was pleasantly surprised to see one of my favorite foods, corned beef hash for breakfast! This was the first I have seen that at a Best Western, and I'm Diamond Select! Janet G.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for your recent review of the Best Western Plus in Glenview. We appreciate your compliments about our hotel and staff. Hope you choose to stay with us the next time you are in the Chicagoland Area!

"Clean room, good breakfast"

4
27/10/2016

I've stayed here a few times. Staff is always friendly. Breakfast is excellent. The exercise room is one of the best I've used in any hotel. There are certain rooms next to the freeway that can be kind of loud. I sleep with the fan on high to drown out the noise. Nice big HD flat screen tv to watch my Cubs play in the World Series was really appreciated.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thanks for the great review of the Best Western Plus in Glenview. We appreciate the feedback and hope to see you again in the future!

"under construction but clean.good staff."

5
21/10/2016

great good and clean asked for fridge which they provided best latest room was good and clean ac was good. it was quite.tamprature was good. bath room and supplies were good bed were good nice and comertable

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thanks for writing a review here on TripAdvisor. Hope to see you again in the future!

"Better than expected!"

4
19/10/2016

My husband and I shared a suite with another couple as part of a park, sleep, fly program in September 2016. When you enter the area and see the exterior of the hotel, you might worry as we did about the quality of this stay. But DONT WORRY! It is much better than expected. Inside, the staff members were extremely welcoming and accommodating. I even mentioned to my husband that this check-in procedure was one of the best I had experienced in a long time. The suite is lovely and spacious, boasting 2 separate bathrooms, a large bedroom, and a living area that turns into a second bedroom. There is a kitchenette area and small dining table. We were very pleased with the room, the décor, and the stay. The beds are very comfortable! The only thing I would complain about is the bathroom being TINY. A girl needs at least a little room! Our flight was leaving unbelievably early in the morning, but we were given fruits and bagels since we were missing the breakfast time. Again, accommodating and friendly! There is a shuttle to and from the airport! We enjoyed our stay at Best Western and were glad the stay exceeded our expectations!

"Best of the Best"

5
18/10/2016

Service and Amenities are the best we've experienced in the US and Glenview is again at the top of our Best Western experiences. The staff we've met on our stays here are well-trained and a pleasure to stay with.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for the wonderful review. Hope you choose to stay with us the next time you are in the area!

"Great park and fly hotel"

4
16/10/2016

This is an excellent hotel for those wishing a Park and Fly option near Chicago's O'Hare airport. The hotel is about 10-15 minutes drive to the airport, with free 24 hour shuttle service. You can park your vehicle for up to 21 days for no additional charge- a Great value.The hotel is located in a suburban neighborhood which is safe and the parking is well lite at night. The hotel ,which has 3 floors, is older but has been updated .The lobby and breakfast areas are very nice. A complimentary breakfast buffet is included with a nice selection of hot and cold items: eggs, waffles, ham, hash browns, cereal, fruit and fruit juice, coffee and tea. We were upgraded to a 2 room suits for no additional charge. The room was very clean and quiet, the bathroom is small but everything worked well. The beds were very comfortable. I will definitely stay here again whenever flying out of O'Hare.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for reviewing the Best Western Plus of Glenview. We are very glad your Park Sleep & Fly experience went so smoothly. Hope the rest of your trip went well!

"Great Stay"

5
07/10/2016

When we checked in, the staff was very friendly. Our room was clean and comfortable. Our only complaint was that the pillows were a little uncomfortable. The breakfast bar was a little nicer than others, as they had scrambled eggs and canadian bacon along with they typical things- waffle maker, fruit, yogurt, cereal, toast, etc. We would stay there again.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thanks for the great review of the Best Western Plus in Glenview. We appreciate the feedback and hope to see you again in the future!

"Park - Fly - Sleep"

5
30/09/2016

Going on extended vacation and needed parking and motel. This was near perfect. Excellent service, professional, friendly and efficient along with very nice facilities. About 15 minutes north of O'Hare but convenient. Drop off of car was simple and we used shuttle bus offered to get to airport. Gone for a little more than three weeks and return was just as easy. Called for shuttle which picked us up quickly. Check in was again simple and friendly which was appreciated after 14 hours of traveling. Room was upgraded to suite and was beautiful. Asked and got good recommendation about restaurant across the parking lot. Good food with nice selection of burgers, pizzas (deep dish also) and beers. Morning breakfast was good although a large group here for trade show complicated things but staff handled this well and soon everything was back to normal. Well done by all staff and would highly recommend this facility.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thanks for writing a review here on TripAdvisor. We are very glad your Park Sleep & Fly experience with us went so smooth and hope to see you once again!

"Effective park, sleep, & fly - but at a distance from airport"

4
29/09/2016

Our room was very large with a separate bedroom and living room area. Quite clean. With the size of the room, the bathroom was surprisingly small. Happy with the room overall. We left on the shuttle to the airport before breakfast began but there were some items like bagels available for us which was appreciated. The hotel was about 20 minutes from the airport before rush hour traffic began. It leaves hourly. The seatbelts in the van didn't all work properly. We returned during rush hour. It took about 35 minutes from the time we called until the van arrived. I recommend calling as soon as you land in order to shorten your wait. The drive back to the hotel was about 30 minutes. Overall this hotel worked fine for park, sleep, & fly especially at the rate for parking our car for 2 weeks. You just need to be aware of the distance from the airport and set your expectations accordingly.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thanks for your recent review our our property. We are very happy you enjoyed your stay at the Best Western Plus in Glenview. Normally it takes about 15-20 minutes to get to O'Hare from our hotel. However, during rush hour traffic that time may vary. It is something Chicagoans have to deal with on a daily basis. Hope the rest of your trip went well and hope to see you the next time you are in our area.

"Out of the way but worth it."

5
27/09/2016

Nothing affordable Chicago force us out of the city. Was worth the extra miles, especially with the food options in area and the breakfast on Sunday. Room was clean and the bed was great for my bad back.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for choosing to stay at the Best Western Plus Glenview-Chicagoland Inn & Suites. Glad your stay went well and hope you stay with us again the next time you are in the Chicagoland Area!

"1st review"

4
24/09/2016

Good hotel, has fridge but no microwave in room. Have to use the one in the lobby. Room was clean. Staff was friendly. Some resteraunts within walking distance. Shopping near by. Stayed here for business. Reasonable rate

General M, General Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thanks for writing a review of the Best Western in Glenview. Hope to see you again!

"Love Best Western Hotels"

5
20/09/2016

These are very nice hotels, solid buildings, nice sound proof rooms, very nice rooms, good breakfast, great stuff, convenient locations. We've been Best Western Reward Members for many years, love the reward promotions every year, very helpful and easy to earn reward points. Used reward points this time for a nice suite. Highly recommended!

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Hello there! Thanks for taking the time to write a a review here on TripAdvisor and also for being a loyal member of Best Western Rewards. We are very happy you enjoy our hotel and thank you for the recommendation!

"My new FAVORITE hotel"

5
13/09/2016

We did a park-sleep-ride thing with Best Western Plus in Glenview. It was so far beyond what we could have expected. 1st: the hotel is marvelous - maintenance, cleanliness, breakfast, etc.... absolutely wonderful. BUT where this place stands out is their people. Zeno the van driver is -- get this -- an engineering mechanic from Poland. If your car looks as though BOTH their rotors on their brakes have broken during your three-weeks away, he Knows A Guy. Yeah, this is Chicago -- but he really does! He knows a fabulous honest mechanic a few miles away who will fix you up, grinding that rust away and getting you on the road. Meanwhile, Sami, the behind-the-reception desk guy, is also an utter jewel -- he speaks six languages (including Aramaic) and will take pity on you, giving you a good rate and taking you under his wing while you rest, jet-lagged, waiting for the weekend to end and mechanic's shop to open. DO NOT Pass this place up. Totally changed my opinion of Best Westerns. There aren't enough stars in the sky. I've been to the Chicago area several times and not been thrilled about any of the hotels I've chosen -- until this one. Go to Best Western Glenview. Meet Sami, meet Zeno, and have your world enriched.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for your wonderful review of our hotel. We are very happy your experience with us went so well and hope your entire trip was great. Sorry to hear about your vehicle, but we are glad everything worked out at the end. Your kind compliments will be forwarded to the rest of our staff and hope to see you again sometime in the near future!

"a must stay I give this place 5 STARS for sure the the money best breakfast (free)"

5
12/09/2016

up for a family wedding for a long weekend, rooms very clean 100,00 night great price a must go a check out the location is perfect and there are two great restaurants Johnny's and North Branch restaurant right across the street walking distance. the employees are all very nice and wiling to help you at a drop of a hat.and you are out of the main traffic artery so your in a nice little neighbor hood. a Must go ill be heading back for sure for my 35 class reunion and will be staying again just be-sure to book early its cheaper

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Dear Guest, Thanks for the 5-star review of the Best Western Plus Glenview-Chicagoland Inn & Suites. We're glad you met your needs/expectations and hope you choose us again the next time you are in the area!

"Family trip to son's college"

5
12/09/2016

Overall very nice hotel and great value. Second stay here and will definitely stay again. Friendly staff, comfortable bed, nice complimentary breakfast, nice atmosphere in dining area, water and tea in lobby, cleanable remote for TV, free WIFI, convenient parking,, bright lit bathroom.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thanks for the wonderful review of our property. We are very happy your stay went well and appreciate the compliments about our hotel and staff. Hope to see you again the next time you are in the Chicagoland Area!

"GREAT LOCATION FOR THE CHICAGO AREA"

3
30/08/2016

I would have given this Hotel a much higher review but, I believe the reviews should be about the total experience and the overall impression of the Stay. We flew out for a quick weekend of a Billy Joel Concert (Wrigley's Field) , sightseeing in Milwaukee and finishing up with the sights in Downtown Chicago. For the location.......Excellent , Nice surrounding neighborhood, BUT close enough to Downtown and venues. Room, small Bathrooms (OK, I guess). Check-in ok From there the Service or the lack of was sad. Although we mostly just spent the night, The Breakfast was not of the "Best Western PLUS" quality. Opened late on the weekend, and was out of stuff before the close. The morning clerk was NO help at all. When we went to check out, She was no where to be found. I would stay there again, because I'm sure Staff people like her will not be staying there long unless they have an attitude change.

"Enjoyed the stay "

5
29/08/2016

We really enjoyed our stay in this friendly, clean hotel. The room - double queen suite, was spacious and well worth it. Mrs Kasia at the reception desk is very helpful and provides great customer service. Thanks again.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for the great review of the Best Western Plus Glenview-Chicagoland Inn & Suites. We appreciate the nice compliments about our hotel and staff. Hope your entire trip to Chicago was enjoyable and that you made it back home safely. Dziekuje!

"Great place to stay"

5
28/08/2016

Very friendly staff and very clean room. We used the park and fly feature and found this hotel is only one of a few that allows for a 30 day stay. Excellent breakfast and the shuttle service to the airport went well. Will stay at this hotel if we plan on traveling in the area again.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for taking the time to review us here on TripAdvisor. Not too many hotels offer 30 day Park Sleep Fly parking, but we are one of the few that do. Very happy your trip went well and hope to see you in the future!

"Stay here!"

5
27/08/2016

The rooms are modern, clean and comfortable! My wife, daughter and myself slept so good here, comfy mattress and high thread count sheets and very quiet, no noise from other rooms or hallway. The staff went out of their way to make us feel welcome. We did a park, stay and fly and the drivers were very prompt and professional. The breakfast has a huge selection too. This is our preferred hotel when flying out of O'Hare!

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thanks for the great review of our hotel. Glad everything worked out with your stay and the shuttle and hope the rest of your trip went well. Hope to see you soon!

"Very nice hotel"

4
27/08/2016

Front desk was very friendly and efficient. Gave us a room away from traffic. Room was great very clean, updated and roomy. My only complaint is on the weekends breakfast didn't open until 7 which is late I think. Also, there was no fresh fruit? Which was kind of weird. Definitely would stay again.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for the taking the time to review us here on TripAdvisor. Looking forward to your next visit to the Best Western in Glenview!

"Took the worry out of O'Hare and saved money"

5
22/08/2016

We did the "park, sleep, fly" and it was a totally positive experience. We left our car in a secure parking place after a great night sleep and were driven to O'Hare. The staff at the hotel were very friendly and helpful. And, we got the night in a room plus transport to/from the airport with parking for less than we would have paid for parking alone at a lot. Took all the worry out of going to O'Hare. Thank you Best Western. Oh, yeah. The breakfast was good and there is a restaurant next to the property that serves great food. Couldn't beat it.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Dear Guest, Thank you very much for writing a review of our property here on TripAdvisor. Super glad your PSF experience went smoothly and hope your vacation went well too. Hope to see you the next time you're in the area!

"Excellent Customer Service!"

5
20/08/2016

We had the best customer service at this hotel from the front desk agent Sam. He was so pleasant and helpful and went out of his way to make our stay a great one! And the room was very nice, and bathroom spotlessly clean. A wonderful experience.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for the nice compliments and for taking time to write a review. Your message will be forwarded to the rest of the staff and hope you have a wonderful day!

"1 night pleasant surprise stay"

5
01/08/2016

My stay here was accidental, I stayed in this hotel as a result of flight malfunction & delay. However, this was a truly pleasant stay, since I thought the airline would be choosing a cheap hotel for the overnight stay, this was the exact opposite! Cleanliness is 10/10, spotless clean Room is very comfortable (bed & pillows). All amenities you would expect to find are there. The hotel is very cozy & quiet and surrounded by walking distance to cafes & restaurants. The reception clerk (Sami) was very friendly & accommodating. The breakfast buffet is very small, that's the only drawback I can think of. I loved the calm cozy vibe of this place, I will definitely be checking out other hotels of this chain for my future stays. Thank you!

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thank you very much for writing a review of our property here on TripAdvisor. We are sorry to hear about the airport delay but are happy we could accommodate you at the Best Western Plus in Glenview. Hope everything else went smoothly!

"Nice hotel but airport shuttle service questionable"

4
30/07/2016

In general, this is a nice hotel to stay at. It was clean and rooms were very nice. Included breakfast bar with lots of hot and cold options including scrambled eggs, hot sausage, waffle, yogurt with fresh fruits, etc. Price is very competitive with others in the area, and it's just about 20 mins from the airport. On the other hand, the pickup Airport shuttle was terrible. It took them over two hours to get us picked up, and each time we called they said it should be arriving soon. Other hotel's shuttles kept coming in and out and we just had to wait patiently. Also, the shuttle van includes an extremely dangerous stool the driver uses next to him which he used to accommodate a young teen. Then he drove above speed limit (sometimes driving at 80+ mph on highway), and off-course the stool has no seat-belt available. A sudden stop or an accident would have caused the teen to be ejected through the dash window like a bullet. In contrast, the morning airport shuttle was friendly and drove carefully. Overall I had a good experience and would recommend this hotel, just better off if you get there on your own and not using their airport shuttle service.

"Hurribke"

1
09/07/2016

Waiting 1 + hours for airport shuttle! The manager at the front desk said "it's not my fault". He couldn't even tell us when/if the shuttle was on the way!!! Worst service and communication ever!! Still waiting Still waiting. Still waiting. They won't tell us where the shuttle is. It has been an hour..................

"Park and Fly FAIL"

1
08/07/2016

We thought it would be a good idea to park and fly from here because they include parking for up to 21days...the return pickup is horrible. We waited for an hour after requesting the shuttle. They ask your return time at check in. We called 3 times to check on the shuttle before it arrived Hampton Inn on Manheim was so much better.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for your recent review of the Best Western Glenview . I am sorry to hear that your stay did not live up to expectations. We apologize for the wait at the airport, but unfortunately we do not have control over traffic. Once again we apologize for the inconvenience and hope you give us a second chance in the future.

"CLEAN, COMFORTABLE, PRICED FAIRLY"

5
06/07/2016

This was a leisure trip to Chicago to visit relatives. I chose this hotel as it was near to them. I was very satisfied with everything I experienced at this hotel and I thought it was fairly priced. I would stay there again and I recommend it to others.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thanks for the great review of our hotel! We are very happy your stay went well and hope the rest of your trip did as too. Looking forward to seeing you on your next visit to the Chicagoland Area!

"Great Place to Stay"

5
27/06/2016

The Best Western Glenview is a nice clean place to stay in the Northern suburbs of Chicago. It was very clean and what a great location. They offer a nice breakfast buffet in the morning and free coffee all day. We really enjoyed our stay. You can walk to several restaurants and there is a restaurant with a bar in the same parking lot.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thanks for taking the time to write a review on TripAdvisor. Your business is very important to us and we value your feedback. We hope you will come back and see us again soon. Enjoy the Summer!

"Stayed for the Park & Ride service. BEWARE!"

1
27/06/2016

checked in on a Friday night. We just got done driving 3 hours to arrive in Chicago to catch a flight Saturday morning. We were given our hotel key and went up to floor 3. Opened the door and someone was already in the room!!! We went back downstairs and there was a mob of about 30 people coming in off a bus right in the lobby! It was pure chaos. They did correct the issue and give us a suite room. I would have given them a 3 star review for their room-fiasco and been done with it. However, their park & ride service was even more terrible. I was given an envelope with instructions on how to get picked up when coming back a week later at O'Hare. I called and called a few times for a duration of 20 minutes and no one picked up the phone. I did get through, and they said someone is on their way! So we waited and waited and an hour later someone showed up. I saw other hotels come to the pick up spot 2-3 times while waiting for my hotel to arrive in the van. Boy, I wish I went with them instead. The room was clean and had nice air conditioning, so as a hotel, it wasn't bad. I have to say their shampoos, conditioners, face lotions, and body wash was a nice surprise. And I never use hotel toiletries. My hair felt softer than my shampoo at home actually! But service was terrible on all ends.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for your recent review of the Best Western Glenview! I am sorry to hear that your stay did not live up to expectations. We apologize for the issues that you encountered AND sincerely hope that you will give us another try if you ever return to the Glenview area.

"Absolutely amazing - loved this hotel"

5
27/06/2016

A number of us stayed here as a family member was getting married. At a time when other chicago hotel prices were through the roof, this place was AMAZING value for money. Super comfortable, great breakfast, great gym and pool. I LOVED it. We ended up staying for the whole week. The owners were so kind and nice and the hotel rooms were immaculate. Thank you

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thanks for reviewing the Best Western in Glenview. Hope to see you again the next time you're in the area.

"Chicago in the summertime..."

4
27/06/2016

The only problem I had was the price was bit steep for what we got, but no real complaint. Very nice hotel. Wi-fi was good, rooms were clean as was the hotel itself. The gentleman who checked us in made sure to find us a room away from the interstate noise.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Dear Guest, Thanks for taking the time to write a review about your stay at the Best Western Plus Glenview-Chicagoland Inn & Suites. Unfortunately, summer time is peak season and demand increases the price. We are happy you enjoyed your stay and hope to see you once again.

"One of the nicest Park and Fly hotels I've experienced"

5
27/06/2016

Upon arrival we were greeted by the the general manager, Kasia and felt immediately at home. Our room was clean, spacious, and comfortable. I would definitely use this hotel again when flying out of Chicago.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Dear Guest, We appreciate you writing a review here on TripAdvisor and are happy your Park Sleep Fly experience with us went so well. Hope to see you again!

"Poor Customer Service"

2
22/06/2016

To sum up my review if you don't want to read the whole thing: The shuttle service is non-existent, staff were not friendly or enthusiastic about you being there, the breakfast was not ready on time, and the rooms have very small bathrooms and if you are by the road they are quite noisy. In case anyone is wondering, there is a pool but no hot tub. I did not use the pool so cannot comment on it. We were traveling as a group of 9 people and had called ahead of time to see if the hotel shuttle could meet us at the Chicago Executive airport(10 minute drive). When we arrived we were told a minimum of 45 minutes before they would be able to pick us up. The FBO offered us a ride to the hotel since 45 minutes was too long for our group. The check in staff were not very enthusiastic. We asked if we could schedule the shuttle to go back to the airport the next day at 6:30am. Apparently the shuttle only goes out hourly so either 6am or 7am but nothing in between. I ended up in a room by the highway which had lots of traffic noise at all hours of the night. I found the bathrooms very small with hardly any counter space to set anything. The toilet was running constantly when I arrived in my room. I was able to fix it by moving something in the tank. The room was nice a cool when I arrived which was nice. Since we were wanting to leave the hotel at 6:30am I was hoping to have breakfast at 6am when it started. When I arrived at the breakfast area at 6:02am, the lights were still off. I came back at 6:15am and there was some food out. The creamy peanut butter was half hard in the little packet. They were still bringing more food out for the breakfast at 6:30am when I was leaving. I found the selection lacking compared to other free hotel breakfasts.

"Great Place to Stay and Great Price"

5
21/06/2016

This best western was a good value and convenient location to Chicago. The breakfast was great and so was the pool, clean and just the right temperature. It is within walking distance of a Late night Wendy's,late night Dunkin Donuts, and Baskin Robins. It is 15 minutes from O'Hare and about 30 min from Chicago if you have a car. There is a train to Buffalo Grove from the city.

"Sleep and fly"

5
17/06/2016

Stayed for a flight out of O'Hare. Nice quite place with nearby places to eat. Shuttle came right on time. Only complaint was a plugged up toilet. Had a hard time getting the front desk to help with this since housekeeping was gone. Breakfast was what you would expect. Nothing special. Overall I would come back if I need to fly again.

"Best Western - truly one of the BEST!"

5
14/06/2016

Stayed overnight while visiting Evanston, IL to pick up my daughter, who had just completed her freshman year at Northwestern University! Only 11 miles from campus and fairly direct route! Modern facility, clean, friendly staff, comfortable bed with firm and soft pillows! Breakfast was hot and enjoyable with good variety! Looking forward to our stay in November, for NU Family Weekend. Next time will be in a Suite with two Queen beds! Double Thumbs up!

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for the wonderful review of the Best Western in Glenview. Hope to see you again on your next visit to NWU!

"Everything you want"

4
14/06/2016

Clean and new. Breakfast, fitness center, business center. You want a clean, functioning room for a good night's sleep, this is it. All new furnishings (beds and linens included) in the rooms. Best Westerns are really stepping up these days.

"This place has gone down hill but GM was wonderful"

3
09/06/2016

I first stayed in this hotel when it was new and loved it. This time it certainly showed lots of wear. We arrived late one evening and were very disappointed. The bottom sheet of our bed had two stains and there was a rather large one on the bedspread. There were stray hairs in the bathroom and the tile on the floor was chipped and cracked. The bathroom area is very small and the door is hollow and therefore not very sound proof. The previous times I stayed here I was alone, so this was not a problem, but this time my husband was with me and it was tight with two of us. The hollow door provided no sound proofing while my husband showered and I tried to continue to sleep. We also had someone very loud above us who seemed to be running a marathon until 2:00 am and then started up again early in the morning. Be sure to ask for the third floor when checking in. Since it was late, we did not call the desk that night, but called first thing in the morning. The general manager, Kascia, was wonderful. She and the head of housekeeping arrived in our room within about 10 minutes of my call. She was very apologetic and offered to move us to another room as soon as one was available. Within 30 minutes she arrived at the door with keys to the new room and she comped our first night. The new room was much better. But for the quick action of Kascia, I would probably not stay in this hotel again.

"Convienient Place to Stay"

5
08/06/2016

My husband and I were in the Chicago area to visit museums in Chicago and then travel on to Indiana. We stayed three nights on the way down and because we liked it so much booked another two on the way back. We had a king bed room both times. The staff was very helpful and friendly. The breakfast was better than most and always included eggs and another protein choice. Our first room was a little more spacious than the second, but both were very clean and nicely decorated. Both rooms had a nice stuffed chair and ottoman and a very nice desk chair. but a smallish refrigerator. Coffee was always available in the lobby. It was near enter and exit ramp to to I-294 (tollway) as well. It has an outdoor pool.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thanks for reviewing the Best Western Plus Glenview-Chicagoland Inn & Suites. We are happy you enjoyed your stay and returned for another! Hope to see you again!

"Park, sleep, fly worked out great"

5
30/05/2016

The staff at the hotel were incredibly sweet and helpful. When I arrived to stay the night before my morning flight the man who checked me in was very helpful and got me all set up for the shuttle. My room was clean and comfortable and even though I was on the first floor there wasn't a lot of noise. On my return trip when I called to have the shuttle pick me up from the airport the man at the desk said it would be 45 minutes so he would send a taxi and pay for that instead. I ended up sharing it with another couple who stayed at the hotel which worked out nicely. My car was not damaged in any way and it felt like a safe area to leave it for a week. Overall I am pleased with the experience!

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thanks for taking the time to write a review here on TripAdvisor. We are glad your PSF experience with us went well and hope you enjoyed your trip!

"Poor experience at this hotel"

2
29/05/2016

I went on my daughter's recommendation as my the four of us were doing a sleep park and fly at O'Hare Airport. The first problem came when my daughter went to her room and somebody was already in it! When we came back into O'Hare we had to wait over 45 minutes for the airport shuttle to arrive after 3 calls. It then took an additional 25 minutes to get to the hotel as the driver waited for another passenger who never showed up!. Because of the traveling experience I will not stay with the hotel again and I would definately have second thoughts about other Best Western locations.

"Experience marred by shuttle"

3
25/05/2016

At the tail end of our Park, Fly, Sleep we enjoyed an hour's wait for the shuttle to return to the hotel. After watching the third and fourth arrivals of shuttles from other hotels, we had had enough. When the van did arrive we learned that the claims of "traffic" didn't explain a front-of-the-van filled with highly perishable food items such as a case of eggs. So, rather than pick us up, rather than telling us the truth about why they're running behind, and rather than setting our expectations correctly, they shined us on with "they'll be there in a few minutes" and went food shopping. We'd have been fine with the truth and could have backed into the air conditioned terminal.

"Comfortable Suites"

5
24/05/2016

We had an excellent stay at this hotel. It was very comfortable with the suite TV room and a TV in the bedroom area. Our granddaughter had a blast. It is conveniently located to downtown Chicago. We took the train to Michigan Avenue and did not have to worry about parking in Chicago. We were able to ride the L all around the Chicago Loop. Had a really great time.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for your review here on TripAdvisor. We are very happy you and your family enjoyed your stay at our hotel. Hope the rest of your trip went well!

"Park/Sleep/Fly"

5
23/05/2016

We stayed at this hotel for the park/sleep/fly option and favorable reviews. We weren't disappointed! Room was very nice and what I see more in the Westin/Hyatt type hotel chains. Shuttle runs 24/7 which some of the park/sleep/fly options don't offer. We didn't get a chance to try the breakfast since our shuttle was at 3:00 am. Good area as well. Will definitely stay here again and highly recommend.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thanks for the great review of the Best Western Plus in Glenview. We appreciate you taking the time to write about your stay and hope to see you again!

"Great hotel"

5
11/05/2016

This hotel let's you park your car. And that's not the thing why I am giving it 5 stars. We stayed here for 2 nights. 1 night before we fly and 1 night after our 10 days vacation to Asia. The neighborhood seems like it's very safe. And the room was big. It has it's kitchenette and a living room. And they have a shuttle to the airport. Pretty good breakfast. Really awesome hotel.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thanks for the 5 star review of the Best Western Plus Glenview-Chicagoland Inn & Suites. Gland you enjoyed your stay here and hope your trip went well!

"What a great place"

5
07/05/2016

My friend and I stayed here after a 3 week trip to Europe. They let you park your car here while you're gone as part of the cost of a room. The shuttle drivers were great, the hotel is very accommodating and the beds were wonderful. They even upgraded us to a suite. You're close to the airport but far enough away not to hear the planes. A great oasis after a long trip.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for the nice review about our hotel/staff here on TripAdvisor. Hope you enjoyed your trip and wish to see you again the next time you're in the O'Hare area.

"Checked in and out within 20 mins"

2
25/04/2016

I will wait for the hotel management to contact me before writing any review. I had an issue that I feel needs the managements attention. I am a business traveler with an average of 100 nights per yr in a hotel room

General M, General Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Dear Traveler, We attempted to contact you via telephone listed on your BW profile regarding your visit with us earlier this week, but were not successful. Please call us back at the hotel to talk about your visit. Looking forward to hearing from you soon, K.Blaszczyk

"Excellent hotel"

5
22/04/2016

Very satisfied with all aspects of this hotel. Excellent staff and friendly, helpfull attention to needs of customers. Free, very good breakfast. Easy access from the interstate. Room and its accommodations were very thorough and customer friendly. Highly recommended hotel.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
We appreciate your perfect review of the Best Western Plus Glenview-Chicagoland Inn & Suites. We are happy your stay with us went so well and thank you for the compliments about our hotel and staff.

"Park & Fly"

4
21/04/2016

A one night stay before a very early morning flight out of O'Hare provided a very comfortable good night's sleep - even though it was "short". We even got some coffee and juice from the breakfast area before we took the hotel shuttle to the airport, in spite of the fact that breakfast wasn't going to be served for another 30 minutes. The staff was extremely helpful and not having to drive in O'Hare traffic or worry about parking there was well worth the price of the room! This will be my "go to" place for future O'Hare flights!

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thanks for the review of our property. Hope to see you in the near future!

"attention to detail, make this a really nice place to stay"

5
18/04/2016

I initially came to this hotel because my flight had been cancelled and this is where I was sent. I was pleasantly surprised. It was clean and well managed, but it also had a charm I hadn`t expected. You walk into the lobby where there is a cozy circle of armchairs around a fireplace with an artifical fire in the fireplace.Behind that is the dining area, which is also very nice. There is attention to little details that make it a very nice place to be. Breakfast comes with your stay and it is generous, with waffles, eggs and sausage, muffins, bagels, cereals, yogurts, fresh fruit, juices etc.The staff are all welcoming and very helpful. There are even free homemade cookies and coffee available in the lobby. The rooms are well lit and nicely appointed. The towels are folded in unique ways, making it a bit more special. Soap, shampoo, and conditioner are available in dispensers in the shower. There is a pool and area that face a highway. It was a very satisfying experience. I would recommend this hotel to others and stay here again. You get a lot for your money.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for taking the time to write your experience here on TripAdvisor. We are sorry to hear your flight was cancelled. O'Hare can be a frustrating airport at times and we hope staying with us made it a little better. Thanks for the wonderful compliments. Hope the rest of your trip went smooth!

"Great park and fly"

5
09/04/2016

Wow- I didn't know that Best Westerns could be this nice! The building was new and attractive, as were our rooms. We were all pleasantly surprised. We stayed overnight here prior to a morning flight out of O'Hare, then left our vehicle for the duration of our trip. First of all, Sami upgraded us automatically to suites, which we loved. The breakfast was good (and included), the shuttle arrived on schedule with no issues, and the return shuttle was wonderful. We had a bit of trouble navigating to find the return shuttle, but not too much. We will definitely stay again if we need a park and fly in the future!

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Dear Traveler, Thanks for taking the time to write this great review here on TripAdvisor. Your feedback is very important to us and we appreciate you doing this. Very happy to hear your PSF experience with us went so well. We are looking forward to seeing you on your next visit to the Chicagoland Area! Sincerely, Matt Blaszczyk

"Great Stay and Fly Package"

5
09/04/2016

We had a very enjoyable stay at this property prior to flying out of O'hare Airport. Great Stay and Fly Package. We drove in from out of town due to an early morning departure. We were able to keep our car onsite at the property for the duration of our time away. Hotel staff took us to the airport in the morning in a timely fashion and returned to O'hare to pick us up when our return flight arrived. They include breakfast in the package as well. Since we had an early flight and breakfast wasn't yet available at the property they provided bagged breakfasts that we could eat on the way to the airport. Will definitely consider this property again on vacations originating out of O'hare.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for taking the time to comment on your recent stay at the Best Western Plus Glenview-Chicagoland Inn & Suites. We are glad your Park Sleep and Fly trip with us went well. Hope to see you again the next time you choose to use O'Hare!

"Park Fly and Sleep - A real gem"

5
04/04/2016

We booked this through Park Sleep and Fly for the start of our vacation. Our plan was to park, fly and then sleep upon our return. We arrived and were warmly welcomed by the person at the desk. Even though we were not staying that day, we were invited to eat breakfast before our shuttle ride to the airport. Nice! Our transport to the airport was quick and comfortable. When we returned, the desk staff was very responsive to our request for pick-up. We arrived at the hotel and upgraded to a suite. The room was very comfortable and the staff was extremely accomodating. I would recommend this to others and will definitely stay here again!

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for taking the time to write a review here on TripAdvisor. Your comments are very much valued. We really appreciate your compliments regarding our customer service and our hotel. Hope to see you soon!

"Clean, quiet, friendly, convenient"

5
04/04/2016

A great hotel. That was evident when we walked into the clean, modern lobby and up to the front desk and were greeted by a smiling accommodating gentleman. He noticed my German last name and began chatting with me in German to which I responded, also in German. He explained how he had visited Germany and admired the country and its language. I explained to him that my father had been born in Germany. That conversation revealed what a friendly person he was, willing to make us feel right at home. When we got to our room, we found it to be thoroughly modern and absolutely spotless, with a flat screen LG television and, of course, instant internet. The all important bathroom was also spotless with plenty of towels, and wash cloths and containers containing shampoo, conditioner, and body wash conveniently attached to the shower/tub walls. The next morning we had a full, nourishing breakfast with great coffee. The same gentleman was at the desk when we checked out and we exchanged good byes and best wishes in,of course, German. A great place. We will be back,

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thank for your great review of our hotel. We appreciate the nice compliments about our hotel and staff. Looking forward to seeing you on your next visit!

"Great place"

5
30/03/2016

My family and I loved our stay here. The rooms are really nice, clean and big. The staff is very friendly and professional. The location was perfect, close to the airport and downtown. The internet was fast. Breakfast was great.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thanks for the great review of out hotel. We appreciate the feedback and hope to see you again!

"Great Park/Sleep/Fly option "

5
29/03/2016

We found this hotel from the Park/Sleep/Fly website for O Hare. We drove down from Minneapolis on a Saturday, and had an early flight out of O Hare on Sunday morning. The front desk person (Sami) was very professional and courteous. He saw the size of our kids and upgraded us to a suite. The hotel was very clean, and our room was great! After the included coffee/breakfast, we were able to get the hotel shuttle at 7am to the airport, and leave our car there for the week we were gone. We were given a card with shuttle information for when our vacation was over. Upon arrival at the airport on our return flight, we called the number they gave us, and the shuttle was waiting when we came out to the curb. When we got to the hotel at midnight, they had the key all ready, so we just walked in and went right to our room and went to sleep. It was a great experience, and we would definitely stay here on the park-sleep-fly deal again!!

"Comfortable Stay"

4
26/03/2016

Our hotel room was very comfortable and hotel stuffs are very helpful. O'hare airport is about 9 miles away. This is a good choice if you are flying out from O'hare. You can take a shuttle bus to the airport. Breakfast was good too. Across the street, there is a mall which has different kinds of restaurant and burger shop, bakery and coffee shops. It's nice to walk to there to get little snack. We would come back this hotel whenever we visit this area.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for reviewing the Best Western Plus Glenview-Chicagoland Inn & Suites here online. We are happy you had a comfortable stay at our property and are looking forward to your next visit!

"Exceeded our expectations "

5
20/03/2016

This is an excellent choice for park/sleep/fly. These people went above and beyond to make our stay wonderful. The hotel is very clean. The shuttle service was superb. I highly recommend using this service. This is where we will be staying from now on. He staff is super friendly and personable. I

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Dear Guest, Thank you so much for the wonderful compliments about our hotel, shuttle service, and staff. We appreciate you going online to write a review and for choosing to stay at the Best Western Plus Glenview-Chicagoland Inn & Suites. Hope to see you again! Sincerely, Matt Blaszczyk

"Great park and fly hotel stay"

5
19/03/2016

The staff at the Best Western Plus Glenview made our mission team's pre-trip stay a wonderful experience. Clean and comfortable accommodations and free parking for the duration of our trip to the Philippines!

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for taking the time to write a review of our property here on TripAdvisor. Very happy to hear that the beginning of PSF trip went well. Enjoy the Philippines!

"Excellent"

5
16/03/2016

A co-worker and I stayed at this hotel in separate rooms for a business trip and were extremely satisfied with the friendly staff, both rooms and amenities. We both agree that we would stay at this hotel again and would recommend it to others.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for the excellent review of our property. Hope to see you again in the near future!

"Suberb hotel and exceptional staff"

5
15/03/2016

This was the absolute best hotel we have stayed at. From phone reservation, to check in and out, reliable shuttle service, great breakfast, very clean rooms, good rates, nice décor. It will be our only choice for a Park/Sleep/Fly from Chicago. Employees are kind and efficient. Highly recommend this hotel. There is a restaurant right by hotel.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Dear Guest, Thank you for you perfect review our the Best Western Plus Glenview-Chicagoland Inn & Suites. We are very happy to read your nice compliments about our hotel and staff members and are even happier knowing your entire experience with us went so well. Once again, thanking for taking the time to write a review here on TripAdvisor and can't wait to see you the next time you are in the area! Sincerely, Matt Blaszczyk

"Overnight stay and use of the workout room"

4
10/03/2016

Stayed at the Best Western Plus in Glenview overnight with a friend. She had a business meeting late that morning not far from the motel. We had time to eat the breakfast which was great as was the coffee. Usual fare of waffles, yogurt, and fruit. I must say that the scrambled eggs tasted homemade. The Canadian bacon was dry. I used the workout facilities while she was at the meeting. I was able to drop the temp, in the room, so I didn't get overheated while I was on the treadmill. There was a large screen TV to watch the morning news and I had the place to myself. Our room was clean, beds were comfortable. Pillows were hard for some reason. Would stay there again.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for taking the time to review the Best Western Plus Glenview-Chicagoland Inn & Suites. Hope you choose to stay with us again the next time you are in the Glenview Area!

"Value and Location"

5
08/03/2016

I have stayed here a number of times in recent months while receiving medical care in Glenview. Always a great stay, no disappointments in any way. Easy to get to location at a really good price As a bonus the North Branch restaurant next door makes a very decent pizza.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thank you or being a loyal customer of the Best Western Plus Glenview - Chicagoland Inn & Suites. We appreciate your business and value your feedback. Hope to see you soon!

"Park Sleep and Fly"

5
28/02/2016

Well this is a great idea for travelers. We live about 40 miles away from the airport. When we heard about this option of Park Sleep and Fly we jumped on it. The shuttle was quick and on time being closer to the airport is reassuring. Reasonable rates and your car is safe. The hotel is very clean and the breakfast is good. We were upgraded to a suite which was very nice. We called when we landed and in a short time it picked us up outside of the Hilton at the airport. Also next door is a great restaurant.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for your wonderful review of our property. We are happy to hear your PSF experience went well. Hope to see you again!

"Outstanding Service and Great Accomodations"

5
24/02/2016

We repeatedly have made this hotel our destination for Park Sleep Fly as we travel from Chicago on a regular basis. The Best Western Plus Glenview-Chicagoland Inn & Suites has become our "home hotel" for all such bookings. They offer excellent customer service from front desk (Sami makes sure all details are tended to, generously offers upgrades if suites are available and repeatedly goes the extra mile to ensure his guests are well tended to) to Rodney who provides shuttle transport to the host of others who make any stay with this hotel superb. Nearby (walkable if desired) eating establishments and there is a good full hot breakfast that is offered in the morning. To boot, they have parking privileges that extend beyond most of the other Park Sleep Fly establishments. If you need parking beyond the designated allotment, ask and they will work with you. When at the hotel during one of our arrival visits we had car battery issues, they helped us secure jumper cables and arranged for assistance when we returned to solve the problem. To say the least, it was over-the-top customer service. This hotel is comprised of genuinely nice and caring staff and management. You won't be disappointed with your stay!

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Dear Guest, Thank you for choosing to stay at the Best Western Plus once again. We would like to thank you for your loyalty and wonderful compliments about our hotel. We will forward your review to the rest of our staff and we are looking forward to your next return!

"By far the best Park-Sleep-Fly hotel"

5
22/02/2016

We chose this Best Western because it offered up to 3 weeks free parking with Park-sleep-fly. No other park-sleep-fly option comes close to the hospitality and comfort of this hotel. It is outstanding. The front desk manager was incredibly helpful and courteous and upgraded us to a suite. Upon the recommendation of the front desk staff, we enjoyed an excellent dinner at North Branch, the restaurant adjacent to the hotel. The shuttle schedule worked well. The hotel provided clear, printed instructions regarding how to order the shuttle upon our return. We had the same friendly driver for both going to the airport and returning to the hotel. He even helped scrape snow and ice off of our car upon our return.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Dear Traveler, Thanks for taking to time to share your Park Sleep and Fly experience at the Best Western Plus Glenview-Chicagoland Inn & Suites. Not too many hotels offer a 3 week option for the PSF package. We appreciate the nice compliments about our hotel and staff. Your kind message will be forwarded to our fellow employees. Hope you choose to stay with us again the next time you are in the Glenview Area. Sincerely, Matt Blaszczyk

"Flexible and Pampered"

5
20/02/2016

We used the Park, Sleep, Fly site to book our room (and parking time) for this inn. We felt so pampered walking into well-appointed rooms with lots of extras. The shuttle worked out well, and was included in our rate. One tip given was that if you are parking your vehicle while you travel, back into your parking space in case the battery is low upon your return. We were out of the country and our flight was cancelled. We weren't able to call, but were able to email the General Manager (email given to us before flying). She changed our reservation for the next night. When we walked in, worn out, she greeted us by name, and told us she had upgraded us to a suite. We were given our keycard right away and encouraged to rest. It was a few hours before the regular check-in time. We felt pampered and left quite refreshed. Thank you to all who had a hand in that!!!!

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Dear Traveler, Thank you for choosing the Best Western Plus Glenview-Chicagoland Inn & Suites for your Park Sleep and Fly trip. We appreciate your nice comments about our property and our staff and are glad you enjoyed your stay. Thank you for your business and hope to see you once again!

"Best Park, Sleep, and Fly ever!!!"

5
16/02/2016

This was by far the best Park-Sleep-Fly we've ever experienced. The hotel was modern, clean and very comfortable. The staff were extremely friendly and helpful---the kind man behind the desk offered and prepared a sack-breakfast for us as we had to depart before breakfast was served. The shuttles were prompt (24 hours), and we had 30 days of free parking. There is an excellent restaurant next door for anyone needing a meal. Our stay was very pleasant, and it was an exceptional value. We'll be back.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Dear Traveler, Thanks for taking the time to write a review here on TripAdvisor. We are very glad to hear your PSF experience with us went very smoothly. Hope you enjoyed your trip and looking forward to your next visit!

"Best option"

5
04/02/2016

We stayed here a few months back for a Park Sleep Fly deal. Wow- such a great place! Staff was welcoming and helpful. We were upgraded to a large suite, which was nice. Room very comfortable and well lit. The workout facility was super clean! Our flight was too early to have breakfast, but they did have coffee ready and I had snagged a cookie the night before! Shuttle was a breeze- prompt and kind. Both drivers we had were very sweet. We will definitely stay here again!

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Dear Traveler, Thank you for taking the time to write a review about the Best Western Plus Glenview- Chicagoland Inn & Suites. Airports can really cause a lot of stress and we are very happy your PSF experience with us was such a breeze Hope the rest of your trip went well! Stay Warm! .

"Great park and fly service"

5
29/01/2016

The whole experience was great for the start of our Hawaii trip, the room was very nice and clean. The front desk people were very friendly and helpful, as was the shuttle driver. The place was easy to find, just off Interstate 294, but didn't notice any highway noise in our room on the front side of the hotel. There is a restaurant right next door with good food and pizzas. If we fly out of O'hare again we would definitely check with this hotel first for the park & fly package.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thanks for choosing the Best Western Plus in Glenview. We are happy to hear that your return trip went well too. Hope you enjoyed your vacation!

"Excellent Service"

5
26/01/2016

This hotel not only met, but exceeded my expectations. The staff were much more helpful than any other O'Hare area hotels and I have stayed at many. I recommend a look if you are planning a trip. I used park sleep and fly. Free parking for 14 days.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Dear Guest, Thank you for choosing the Best Western Plus Glenview-Chicagoland Inn & Suites. We are happy to hear your Park Sleep & Fly experience with us went well. Your kind compliments will be forwarded to the rest of our staff. Hope to see you again the next time you are in the area! Sincerely, Matt Blaszczyk

"Great park and fly experience"

5
22/01/2016

Needed a hotel that would let us park for over 3 weeks while we went to Hawaii and this place fit the bill. Got an upgrade to a suite and were very pleased with the room. Good breakfast and easy check-in. Prompt shuttle to airport. Hope return goes as well. We'll be back.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Dear Traveler, Thank you for choosing to stay at the Best Western Plus Glenview-Chicagoland Inn & Suites. We appreciate you taking the time to write a review here on TripAdvisor and are glad everything so far worked out well. Enjoy Hawaii! Sincerely, Matt Blaszczyk

"Excellent Service!"

5
14/01/2016

We had the best experience at this Best Western! We parked our car for a 2 week family vacation to the Dominican Republic, flying out of Chicago ~ O'Hare. Upon arrival the clerk saw that we had registered as a family of 6 and that our room was not going to be big enough so he complimentarily upgrades us to a suite. Our flight out was at 3 am and the service to the airport was prompt and courteous. The clerk also made us up a breakfast to go since we would not be able to partake in the continental breakfast provided with our room. Upon arriving back from the DR we were able to get a shuttle back to the hotel without hassle or problem. Our car was as we left it. The rooms and hotel were very clean. Next door was an excellent authentic Chicago pizza restaurant. We happened to hit it right with Mondays being half off pizza, so the meal for two pizzas was less than $30 and we had leftovers after feeding all 6 of us! EXCELLENT experience and HIGHLY recommended!!!! Best service we have had in years!!!

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for your great review of our property. We are glad you enjoyed your stay with us and hope to see you again in the future! Stay Warm!

"Business"

4
11/01/2016

Very Pleasant surprise. Nicely updated property with nice amenities and helpful staff. Nice Business Center with conference table. Also a nice Fitness Center with some weight equipment in addition to treadmill and stairmaster. Unfortunately the treadmill was down when I was there. Hopefully, they get that fixed! Breakfast area was bigger than most which was nice and selections were nice too. Overall, a nice overnite. If in the area, will definitely stay here again...

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for your great review of our property. We are glad you enjoyed your stay with us and hope to see you again in the future! Stay Warm!

"Park, Sleep, Fly"

5
10/01/2016

This was our first experience at this hotel. Suite style rooms are very comfortable. Continental breakfast was great. Staff was very professional and attentive to needs. Door to door transport to O'Hare airport reduced the stress of traveling.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for your great review of our property. We are glad you enjoyed your stay with us and hope to see you again in the future! Stay Warm!

"Great rooms and perfect park and fly service!"

5
09/01/2016

We had big, comfortable rooms and great service. There were more people flying out at the time we were going so the hotel without complaint hired an extra taxi and we all left promptly. We even were given bagels and cream cheese to take with us because we left before the breakfast was scheduled.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for your great review of our property. We are glad you enjoyed your stay with us and hope to see you again in the future! Stay Warm!

"Great park and fly"

5
07/01/2016

We have used this hotel several times to leave our car when we go out of town. It is immaculate and the staff is very friendly. Shampoo and conditioner in bathroom are a plus. Heat worked great. It is in a perfect location to o hare. We highly recommend this hotel.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for your great review of our property. We are glad you enjoyed your stay with us and hope to see you again in the future! Stay Warm!

"Great Place to Sleep, Park, and Fly"

5
06/01/2016

We chose to stay in this hotel because we could keep our car there for 16 nights for no additional cost. The staff of very friendly and professional. We were upgraded to a suite which was spacious, beautiful, and clean.The bed was very comfortable and it was nice to have a TV in both rooms. The shuttle service was waiting for us when we left for our early morning flight and when we returned. The driver of the shuttle was friendly and helpful which we appreciated because my husband is a disabled veteran. We have already told many friends about this wonderful hotel. We will stay again when we have to drive to Chicago to catch a flight.

"Perfect Hub for Chicagoland visits!"

5
05/01/2016

This is a perfect place to stay when you want the best of both areas...city and suburbs! easy access to all and a very friendly and restful place to recoup from an active day! Nice complimentary breakfast and if you need to order in at night,there is a great restaurant next door. We stayed for a week and enjoyed our little home away from home!

"Great value for the money; good location"

4
30/12/2015

Family had 2 rooms over Christmas weekend when in area visiting family. Made reservations only a few days before and asked for a discount. Transferred and the person did give us about a 10-15% discount which was nice. Arrived late Christmas night figuring we'd have to scare up a desk clerk but a very friendly and helpful lady took care of us and at least two other staff were also around. Rooms were clean and looked to be updated. Free parking. Free wifi which worked very well which our 20-somethings loved. I was so tired I didn't think to analyze the beds but remember thinking they weren't a normal bed. Maybe memory foam on a platform. One in our party didn't care for the bed but rest of us found them ok. Lots of pillows. Warm in our room but that was ok because cold and damp outside. By day 2 we had figured the heating out. Unit by the window did run a lot but we were grateful for the heat and that you could control it. Other room put their AC on for a bit and said it worked. Shampoo, conditioner, and body wash in dispensers in shower were full. Hairdryer worked. Iron worked and full ironing board in room. Breakfast area and lobby nice. We came late to breakfast so it was a little sparse but that was our fault. To me, the layout of the buffet seemed backward in that you had to walk past everything and double back to get your food but that's was just my take on it. Standard fare of eggs, biscuits and gravy, wafflemaker, cereal, bakery items, yogurt, fruit, instant oatmeal, and beverages. Easy access to I-294 and not that far from O'hare to south or I think Gurnee Mills or Six Flags about 40 minutes north of here.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Dear Traveler, We are glad to hear you enjoyed your stay at the Best Western Plus Glenview-Chicagoland Inn & Suites. We appreciate you taking the time to write this review on TripAdvisor. Hope to see you again! Happy New Year!

"Best Western Plus Glenview"

5
26/12/2015

Great hotel with a great staff and friendly service. Modern, clean and very comfortable. Would recommend this hotel to anyone heading to Chicago going through O'Hare. They also have a free shuttle service to and from the airport.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thanks for taking the time to write a review on TripAdvisor. Glad you enjoyed your stay and hope the rest of your trip went well. Stay Warm! Happy New Year!

"Would have been better if the heater worked consistently "

4
17/12/2015

Lots of plusses about this place. Breakfast, Comfortable beds, friendly check in, safe. Minuses. Bathroom had hair behind the door and on the wall of the shower. The heater would turn itself off every hour. We had to get up and turn it back on. We talked to the young lady at the front desk at checkout. We did not want anyone else to experience a night like we did. No, "we are sorry and will get it fixed". An acknowledgement of having a problem with the heater. Also, the pillows we horrible. We would stay again if the heater works.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Dear Traveler, Thank you for your review here on TripAdvisor. We are sorry to hear that we did not fully meet your expectations. The message has been forwarded to our maintenance department and the problem has been fixed. Hope we can improve your stay on a future stay. Happy Holidays!

"You Get More Than You Pay For"

4
17/12/2015

This hotel is a real gem! It's clean, quiet and well-kept. The staff is friendly and very helpful. Breakfast food is what you'd expect from a hotel buffet, but it's kept clean and the breakfast area is quite nice. My room had a nice big desk area with plenty of plug ins and decent free wi-fi.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thanks for taking the time to write a review here on TripAdvisor. We are glad to hear you enjoyed your stay. Happy Holidays!

"Great start and end to our trip"

5
17/12/2015

We were treated so well at this hotel that it put us in a wonderful frame of mind for our trip to Europe. Our car was totally safe and we were able to park for 15 nights for only the cost of our room. The shuttle service to the airport was spot on and only took about 20 minutes. Certainly recommend especially for park, sleep and fly.

"Great stay, friendly service"

5
13/12/2015

We originally chose this property for it's generous parking policy for vacationers (3weeks in our case) and shuttle service to O'Hare. This hotel exceeded our expectations. We not only received free parking and shuttle to the airport, but a great, comfortable room and a very nice breakfast that included juice, coffee, etc plus yogurt, eggs, ham, and more. A special thank you to Sammi who treated us like family.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Dear Guest, Thank you for your great review here on TripAdvisor. We are happy to hear you enjoyed your stay with us and that your Park Sleep & Fly experience went well. Many hotels only offer PSF packages for up to one week. However, we offer a 21 day and 30 day package for our guests. We will forward the message to Sami and hope to see you again! Sincerely, Matt Blaszczyk

"Excellent Property, including airport convenience!"

5
30/11/2015

This well maintained BW property provided me with a very comfortable night of rest. The shuttle to the airport was efficient, and very helpful. The breakfast is good. I like the proximity to a Mormon Temple just down the street as well. This is in a lovely part of the greater Chicago area, giving access to most any part of the city, convenient to the interstate as well.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Dear Traveler, Thanks for reviewing our property here on TripAdvisor. Glad to hear you enjoyed your stay at our property. Hope to see you again! Stay Warm!

"Very satisfied"

5
29/11/2015

We had a wonderful stay at the Best Western Plus. We had several suites for a family event and all were very happy with their rooms, gathering space in the lobby and excellent service from staff. Would highly recommend this facility. We will stay there whenever we come to the area!

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Dear Guest, Thank you for the wonderful review of the Best Western Plus Glenview-Chicagoland Inn & Suites. We are happy to hear you liked our customer service and that our facility could accommodate you. Hope you choose to stay with us again the next time you are in the Glenview Area! Sincerely, Matt Blaszczyk

"Just what we needed in the Chicago area"

4
28/11/2015

Easy to locate, with some assistance from the GPS. Excellent restaurants within walking distance in a very safe area. Not a bad drive into the city for sightseeing, if you wait until mid morning. If you are proceeding east in your travels, be prepared for a long, slow drive until you are clear of the greater Chicago area.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thanks for taking the time to write a response here on TripAdvisor. Very happy to hear we satisfied your needs and hope to see you again!

"It was average"

3
28/11/2015

It was clean. The staff seemed friendly enough. The breakfast was awful. not much variety. We were down early, was not impressed. Went to a nearby restaurant instead. Overheard a gentleman trying to get a shuttle. He was not having much luck with the staff. Would probably stay again, just because of the location to family, but would check other places first

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thanks for taking the time to write a response here on TripAdvisor. We are sorry to hear that our breakfast was not up to your satisfaction. We will consider changing some items on the menu. Hope to have you back so we can improve your experience here at the Best Western Plus Glenview-Chicagoland Inn & Suites.

"More than expected"

5
26/11/2015

What a delight to walk into such a roomy, clean suite. And the bed was so very comfortable. Just what I needed. Breakfast options had something for everyone, I think. Will keep this one on our list for the next time we need to stay in the area.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for choosing the Best Western Plus Glenview-Chicagoland Inn & Suites and for taking the time to write a review here on TripAdvisor. We are glad to hear you enjoyed your stay at our hotel and that you liked the room & breakfast. Hope to see you again!

"Poor Customer Handling & Shuttle Service"

2
25/11/2015

I have to wait for more than 2 hours for the shuttle at O'Hare International Airport. The hotel staff Semi and driver of the shuttle were rude and irresponsible. Hotel room amenities are reasonably good.

"Great hotel"

5
20/11/2015

Stayed at another hotel in the area in the past and decided to try this property. Couldn't be happier. Good location with a number of restaurants nearby. Sami was very accommodating and even upgraded me to a suite. I'll be back!

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Dear Guest, Thank you for the great review here on TripAdvisor. We are very happy to hear you enjoyed your stay and that our location worked out for you. Hope to see you again and have a Happy Thanksgiving! Sincerely, Matt Blaszczyk

"Very clean and a great value"

4
19/11/2015

Hotel has everything you could need except a guest laundry room. Flat screen TV, fridge, microwave and iron/board in room. Next to the highway for easy access, but the noise is negligible. Very convenient for getting to the airport, maybe 15-20 minute drive. Management and staff are very friendly and accommodating.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for reviewing us here on TripAdvisor. We are glad to hear your stay went well and hope to see you again in the near future!

"Great experience with Park Sleep Fly"

4
15/11/2015

Great experience with this hotel and the park sleep fly. Room was nice. Our flight out was early, so no traffic issues. Coming back, it was a bit of a wait for the shuttle probably due to traffic. All in all a good experience.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Dear Traveler, Thank you for taking time to review the Best Western Plus Glenview-Chicagoland Inn & Suites here on TripAdvisor. We are happy to hear your Park Sleep & Fly experience with us went well. Hope to see you again! Stay Warm!

"Great service and value!"

5
10/11/2015

Check in was prompt and courteous. Parking slip to put on dashboard was easy to obtain. There was plenty of parking to leave your car for your trip. Sami at the front desk went above and beyond to answer any and all questions. The shuttle driver was right on time. He was very affable and made the trip quickly to O'Hare. The hotel was very clean with nice amenities in the room. I heartily recommend this hotel for your travel needs !

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thanks for the great review and the comments about our hotel and staff. Glad your Park Sleep & Fly experience went well. We forwarded the comments to Sami and the rest of our staff, and hope you enjoyed your trip!

"Great place at a great value"

5
10/11/2015

Stayed at Best Western because hotel offered free parking for 30 days if you stayed one night. We parked our vehicle for 32 days paying a very reasonable $10 per day for the additional 2 days and used the hotel on our return at 6am to shower and rest. Staff was very accommodating. Hotel lobby, breakfast area and room were spotless. Room was comfortable. Hotel was far better than others we stayed at in O'Hare area. Will use this hotel whenever we need a room near O'Hare.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Dear Traveler, Thanks for your wonderful review here on TripAdvisor. We are glad we could accommodate you and happy to hear your Park Sleep & Fly experience went well. Not too many hotels offer 30 days of parking for the PSF packages, we are one of the few. Hope you choose us again the next time you Travel to the Chicagoland Area! Sincerely, Matt Blaszczyk

"Very Nice Hotel - Excellent Breakfast"

5
09/11/2015

I would definitely stay here again. Very comfortable, clean and easy to get to. Breakfast is great. Delicious! Enjoyed my stay here. Business center is a big plus. Staff is very friendly and accommodating.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Dear Guest, Thanks for the great review here TripAdvsor. We are glad your enjoyed your stay at our hotel and that you also enjoyed our breakfast. Come see us again!

"Surprised & Very Pleased"

5
08/11/2015

Staff were a pleasure to deal with -- cordial & efficient. This facility may well be the Best of the Best Western. BUT we did have one problem -- when we tried to tell Best Western at BestWestern.com how great our stay was, we couldn't find way to do that.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Dear Traveler, Thank you for your great review here on TripAdvisor and the great Medallia. We appreciate you reaching out to Best Western Corporate and hope you got our email. That was very kind of you and the message has been forwarded to the rest of our staff. Hope to see you again! Sincerely, Matt Blaszczyk

"Very comfortable and quiet"

4
02/11/2015

I stayed at this BWP for two days in October, while attending meetings in Evanston. It is not a place I'd stay if I was mostly spending time in Chicago, but it's a good alternative for the northern suburbs. The room was spotless, bed was comfortable, and staff were polite and professional. I was upgraded to a suite, which was very spacious, with a refrigerator, a large desk, and plenty of floor space to do yoga in the room. Very good, free, internet connection. The only things that made it less than ideal for me were: 1) it would be great if there were vegan options at breakfast: fresh fruit and non-dairy milk for cereal would make a huge difference for travelers like me; and 2) the toiletries were wall-dispensed Dial products. Other than these two points that probably won't matter for most people, I'd recommend it to anyone.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Dear Guest, Thank you for your review here on TripAdvisor. We are glad our location worked out for and and that you enjoyed your stay here at the Best Western Plus in Glenview. Thank you for the recommendation and hope to see you again! Sincerely, Matt Blaszczyk

"Best Western PLUS Glenview-Chicagoland Inn & Suites"

5
29/10/2015

I've stayed in almost every hotel chain in the Chicago area and this hotel was the cleanest and most functional I've been in. Everything in the room was perfect. Instead of having a half sized closets, where my larger size shirts fold in on themselves. this location has a wooden closest that all of my dress shirts fit perfectly as well as shelves for all my other clothes. The cable TV had all the channels one would need and all where in HD. The shower has a Shampoo, Conditioner and body soap dispensers, which is something I've never seen before and for once did not have unpack my own. This site also had a working refrigerator that kept my 12 pack of soda at the coldest temperature possible. If you are in this area, this Hotel is worth the $$.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Dear Traveler, Thank you for your wonderful review of the Best Western Plus Glenview-Chicagoland Inn & Suites here on TripAdvisor. We are excited to hear we exceeded your expectations, and hope we can continue to exceed future guest expectations. Your business is very important to us and we value your feedback. Hope you will come back and see us again soon! Sincerely, Matt Blaszczyk

"No frills, clean and decent hotel"

4
22/10/2015

I stayed in this hotel for 2 nights with my wife while visiting Northwestern University. This hotel is about 20 min away from NU and 20 min away from O'hare airport. Hotel is easy to locate (next to Marriott Courtyard) and is in a safe and well-lit area. Hotel room is modern and clean. Toilet is a little small for two people but is well maintained and clean. Several diners can be found within 5 min drive from the hotel. This hotel is well worth the stay!

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Dear Guest, We appreciate your feedback here on TripAdvisor. We are glad you enjoyed your time at the Best Western Plus Glenview-Chicagoland Inn & Suites. Hope you will come back and see us again soon.

"Very nice Motel to anyone. I wll stay there"

5
19/10/2015

I stayed there on 10/22/2015. This motel is very nice, nice location and the folks that run it is very nice and helpful. This motel is updated, very clean and nice hot breakfeast. I would recommend this motel to anyone. I will stay there again

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Dear Traveler, Thanks for the great review of out hotel. We appreciate the feedback and hope to see you again!

"Great Surprise in Chicago!"

5
18/10/2015

We had to stay one more night in Chicago and our hotel was booked. We found this one and were really pleased with our choice! They welcomed us to check in early and upgraded us upon check in. (We usually have to ask for the BW Diamond member upgrade. This hotel is extremely clean, great decor, and wonderful staff. THANKS!!

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Dear Guest, Thank you for sharing your experience here on TripAdvisor. We are happy to hear you enjoyed your stay at the Best Western Plus Glenview-Chicagoland Inn & Suites. Hope to see you again!

"Park sleep fly"

4
13/10/2015

After several hours searching for this option when flying out of O'hare, I chose this location for a quick return to Wisconsin. It is easy to access from the interstate. The ride to O'hare was about 20-25 minutes south of the hotel which helped upon our return north to Wisconsin. The breakfast was satisfying...yummy scrambled eggs. The shuttle was timely which seemed to be a problem previously mentioned. In fact, the shuttle was waiting for us at O'hare, so our return was hassle free. The hotel staff is welcoming and helpful. I will choose this hotel again for its functionality in the park, sleep, fly process.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Dear Traveler, Thank you for your review of our hotel. We are glad your PSF reservation worked went well. Hope you chose us again the nest time you are in the Chicagoland Area! Sincerely, Matt Blaszczyk

"Nice Clean Hotel"

4
12/10/2015

I recently stayed at this hotel for 2 nights. The room was nice and looked recently renovated. It was very clean. We did stay on the 1st floor and could hear the people walking around on the floor above us. Most hotels you can hear that but this seemed a little louder than others. We also were right across a custodial closet and could hear the housekeepers talking right outside our door in the morning. The hotel served complimentary breakfast but it was always too crowded when we tried to go there. It looked like they had the normal free breakfast items. The hotel was near many restaurants but we did not try any.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Dear Traveler, Thank you for reviewing the Best Western Plus Glenview-Chicagoland Inn & Suites. Lately, we have been getting a lot of tour groups. Breakfast can get very busy in these situations and we apologize for any inconvenience. We appreciate you letting us know here on TripAdvisor. Your business is important to us and we value your feedback. Hope to see you again in the future! Sincerely, Matt Blaszczyk

"For an unscheduled layover due to airline delay it was fine"

4
03/10/2015

I was very pleased with my stay. It was quiet, very clean and reasonably comfortable. I was afraid it was far from the airport, but without traffic it was about 20 minutes. I had to wait for over an hour for the van from the airport, although it was promised in 25 minutes. But they were apologetic, which helped. The promised wake up call never materialized, but the van driver actually knocked on my door to make sure I was up, and was quick to offer to carry my bags; a level of service that I appreciated. The breakfast looked okay, and was set up early before my 6 am departure, so I was at least able to grab something for the ride to airport.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Dear Traveler, Thanks for writing a review of the Best Western Plus Glenview-Chicagoland Inn & Suites here on TripAdvisor. We are glad we could help you with your distressed situation. Hope the rest of your trip went well! Sincerely, Matt Blaszczyk

"Thin walls, lazy staff"

1
30/09/2015

First I want to preface this by saying I've stayed at a Best Western Plus in a different state and had a great experience, which is why I chose to stay here for this trip. When I arrived to the hotel it took me 15 minutes to find someone to actually check me in, which wasn't a big deal, but not a great start. The next morning when I left for work, the housekeeping staff was on my floor, but they hadn't passed my room or knocked on my door so I assumed they would make up the room after I left. I even exchanged pleasantries with them as I walked by. When I arrived there after work the staff had put the "Do Not Disturb" hanger on my door knob - something I certainly did not do. Unacceptable. Additionally, the walls and ceiling were so thin that I could hear anything going on in the hall way and people in the room above me as well. The staff at the front desk was not friendly at either my check in our check out. I would certainly not stay here if I come back to this city again, and it will unfortunately make me think twice about booking this chain elsewhere.

General M, General Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Dear Guest, Thank you for taking the time to write a review here on TripAdvisor. We sincerely apologize about your bad experience at our hotel. We are very surprised to hear that you feel that our staff placed a DND sign on your door since they are highly trained in housekeeping procedures. We have talked to our entire staff about this incident. Once again we sincerely apologize and hope you give us another opportunity to better your future stay. Sincerely, Management

"Going downhill?"

3
18/09/2015

I've stayed at this hotel on a number of occasions in the past. Experience was not as good this time, leaving us wondering if they are taking their good rating for granted. No soap in room on first night. No towel for floor on another. Internet going in and out.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Dear Guest, Thank you for taking the time to write a review here on TripAdvisor. We currently have some new staff in training and would like to apologize about the inconvenience with your stay. We have discussed this unfortunate overlooked situation with all employees during our weekly meetings to insure this does not happen again. We truly hope that you will give us another opportunity to improve your stay the next time you are in the Chicagoland Area. Sincerely, Matt Blaszczyk

"Reasonable Price for Visit to Northwestern"

4
16/09/2015

I have stayed at this hotel before and I am sure I will stay here again because it is reasonably priced and only 20-25 minutes from the Northwestern campus. The staff is very friendly and the rooms are clean though starting to show some wear, especially in the bathroom. There were some stains on the floor, a black stain of some sort coming from the towel bar hole and the kick splash at floor level was separating from the wall. When my son and I arrived after a 16 drive we checked in quickly and went to the room to collapse. I was surprised to find that we had no soap or washcloths, but we were too tired to do anything about it that night. Luckily they have dispensers in the shower area for soap, so we were able to use that to wash hands. The next day when we returned to the room both items were there so I think it was just an oversight. Management apologized profusely when told about it upon checkout. I had forgotten just how small the bathrooms in this hotel are, and that the sink is in the toilet/shower room, which makes it hard for two people to get ready at the same time. There is also not much counter space for your toiletries and makeup. Of course, my son was only in the hotel with me for one night, so this did not end up being a problem after the first night. Since he prefers a much colder temperature when he sleeps I was very cold in the room the first night and the blanket and bedspread are super thin, Luckily I had a travel blanket with me and was able to use it to keep warm. All in all, the Best Western is a nice alternative to the expensive hotels in the area, and, as I said before, I will definitely stay in this hotel again.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Thank you for your review of the Best Western Plus Glenview-Chicagoland Inn & Suites. Your feedback is important to us and we appreciate your business.

"This BW Plus is a gem in Chicago-land suburbia..."

5
15/09/2015

I was seeing Jackson Browne at Ravinia and needed a place fairly close to stay. The other BW in Morton Grove was showing sold out and this one was available. As someone who used to work at a BW, I was very happy with the accommodations here. The public spaces were well cared-for and the room was immaculate. It was a very restful stay, which I attribute to being in a mostly residential area even though the expressway is nearby. I would stay here again.

General M, Front Office Manager at BEST WESTERN PLUS Glenview-Chicagoland Inn & Suites, responded to this review
Dear Guest, Thanks for taking the time to review our hotel here on TripAdvisor. We are glad to hear our location was convenient for your trip and that you enjoyed your stay. Hope to see you again the next time you are in the Chicagoland Area, Sincerely, Matt Blaszczyk