Best Western Plus Hotel Steinsgarten

The staff and service is very good, small bar is nice and cheap...rooms and general appearance is dated...shower was not very good at all. For a short business trip and somewhere to stay it is fine but for a tourist / family / couple trip I would look elsewhere.

We booked three rooms for family and a dog. Our room was nicely prepared for our chow chow. The rooms are spacious and well equipped. The location is very convenient. Close to city center and close to the highway.

Comfortable and clean. Modern. Great spa area. Good staff. Location good to walk to city center and shopping area. Great breakfast buffet. Near Dach Cafe roof top bar which gives incredible views of the city. Very enjoyable. Our room had air conditioning but not all do. Ask for AC if it will be hot.

Very pretty, clean, friendly, mostly if not exclusively for business. Great breakfast (very German, i.e. some pastries and the rest is meat and cheese). Nice personnel. It only has one lift for 6 floors, if you need to leave on time take that into account.

We just spend several days here with our parents and toddler and were so impressed with this place. The staff were very attentive to details and we felt very at home. We really enjoyed starting our day with their breakfast buffet, always greeted by their staff. Our son even got a welcome packet and letter with a small gift when we arrived. The bed were super comfortable. And they always had a high chair available for us at meals. It's the little things that go such a long way and they knocked those out of the park. Already looking forward to our next trip!

It's a pity. My wife and myself where returning from a business meeting on our way to the office in Germany and we faced some car issues. We called to stay over so the car could be repaired in the shop but it was a big issue and we had to proof that we where business. Besides that did we book a suite ( but with dog ) as it was mentioned on booking.com but when we arrived we could not get it because we had a small dog ( jack Russel ). We could not go to a bigger room we only had a small room and originally it would be 40 euros per day more expensive than the booked suite. Luckily started my wife the discussion with the reception and she called 2 days to resolve it and finally we got an ok price. But one thing is for sure. I will never go back there and take another hotel in Giessen. Btw: electrical car charging is not correct. Only tesla can charge. It's a pity. Could be ok.

A very comprehensive breakfast is included with a wonderful selection of breads and fresh fruit. Staff are friendly and welcoming. Small lift serves all floors; WiFi access is a bit temperamental. All parts of hotel are very, very clean and cared for. The staff we encountered were happy to talk in English. It feels very safe and quiet with easy pedestrian access to the town.

I stayed at the Best Western Plus Hotel Steinsgarten for two weeks during a Networking event in Giessen. In general, this is a very nice hotel. The rooms are clean, nice, well-kept and the staff are very friendly. At the beginning of my stay there was no air conditioning. I had the aircon unit in the room but the infrastructure was still being installed on the roof. Unfortunately, during my stay, Europe was experiencing an extreme heatwave that it made it unbearable to sleep at night due to the 30+ degree days and nothing below 27 degrees at night. I had the choice between a closed window and curtains for silence or open windows and curtains to try to get some cool night air and put up with noise and the street lights from the street below during the night. To my relief, two days before my departure I received the news that the air conditioning was now working and I was given the remote control for the unit in my room. Free carparking is advertised on their website! I don't think so because when I checked out on the last day at this hotel I was charged for parking for every day I stayed. So the “Free parking” listing on this website is misleading. There is a pool but you have to pay for the use of this as an extra to your room rate. The breakfast buffet is good but after two weeks it was a bit monotonous as the selection did not change at all. Dinners are very good but the restaurant is closed on Sundays. If you are staying here ask for a room that faces in the direction of the city (i.e. the back of the hotel in the direction of Ludwigsplatz/Kongresshalle). The rooms on the other side of the hotel have the windows opening up to a very busy street with sometimes noisy traffic AND a frat house and a pub on the corner which is not far away from the hotel. On the weekends and public holidays, the tenants at the frat house get drunk, start singing and smashing bottles throughout the night. Overall this hotel is very good and with the added air conditioning it should improve the noise at night from the street below the rooms.

Used up some of my BW points to stay in the Junior Suite. The hotel is nothing to look at from the outside but the rooms are light, fresh and very clean. Our room had a small balcony with great views and a small seating area. The breakfast has a good selection of warm and cold offerings and we found the standard to be good. We came by bike and were able to lock them up in the garage at no extra cost, actually there were several bikes there so it seems a popular choice for cyclists. P.S. Happy Hour from 6PM - 8PM In a nutshell - Yes I would stay here again.

Good value for money. Comfortable hotel with nice clean rooms and good food (diner & breakfast). My room had a balcony with a great view. The shower was one of the best I ever had in a hotel! I would definitely stay here again.

We stayed at The Best Western Plus for two nights in a “Junior Suite” with three beds. While not very suite like the room was big and comfortable. All the furnishings we new and the beds were comfortable. The hotel is tucked away on a quiet street but nicely located and convenient to access. The staff are friendly and free buffet was great.

We always chose this hotel for our annual conference as it's close to the location we need to be and also use some of their seminar rooms. Staff is always friendly and helpful but the hotel itself is functional rather than nice. Some car park available which is a bonus in Giessen. Food for breakfast is ok, but lunch buffet was dismal with the serving member of staff clearly having no idea what he was serving and not very healthy choices. Dinner is ok, somewhat traditional cooking, meat was quite salty. Some staff speak English but not all. Seminar rooms are suitable, including a projector where needed.

The accommodations are nice. Fairly standard for a best western anywhere. Our room was incredibly quiet. We found the staff to be very helpful and friendly (those who think otherwise are probably not used to German formality). The free breakfast is one of the best we've had for any hotel. Everyday they have eggs, sausage and potatoes. Plus there is a great selection of breads, wurst, cheeses, fruit and cereal. If you want something special, just ask and they will probably make it for you. The parking lot can get full, but so far we haven't had any trouble finding a spot. Most of the other hotels in Giessen don't offer any parking at all! Another nice perk is that it is within walking distance to downtown. If you don't mind walking a bit, you can discover much of what Giessen has to offer on foot.

Party guests who come back to a hotel at three pm happens but if the registration can not shut them down and they are two floors away and you think someone yells in your ear this points to skinny walls. Beautiful wake up through the shower next door in the morning... The rooms are ok but simple - I wonder how this gets a real four star status in my book. A TV and restaurant does not make something a four star does it ? Room was clean, spacious bathroom but not making up for inherent noise level.

Decent accommodations and not a helpful staff, not enough parking and one of the worlds worst Internet services. And if you get a room at the end of the hall go, I'm getting Wi-Fi ever. I have complained to the desk many times and they all say you don't that's fine. As a basic business hotel it's not a bad choice and if it's in the summer you will need air-conditioning and it's the only hotel in the entire city that has air-conditioning. Don't expect to find parking in the late evening get there early if you have a car park. Or they tell you just drive around and find place on the street somewhere. Breakfasts are very good and come with the room. Perking you get charge for daily sometimes even if you don't use it. Check your bill breakfast comes with your room

If you are looking for something charming then this might not be the hotel for you. Accommodations were nice and clean. You can pay a little extra in the warmer months for air conditioning, which was a big plus for us. The breakfast bar is wonderful with lots of choices. The bar off the lobby is open during weeknights only, but well worth a stop in for a cocktail. The bartender is a delight! The only major complaint I had was the internet service. It was almost impossible to keep a connection! Hotel is conveniently located to the pedestrian area and plenty of restaurants.

If "quaint" and "old world charm" are important to you, the Best Western in Giessen is not for you ... other than the German being spoken, this BW could have been anywhere. That said, it was clean, efficient and dependable. A great breakfast came with the room and with parking virtually impossible on the streets, the fee for parking was very reasonable. Plus it was close to where my son lived, so it was convenient for me. With Giessen as my base for a 2-week trip, I stayed @ the BW 4 times and saw no reason to change hotels. One small thing I didn't like was having to pay extra for A/C.

First night discovered pillows hadn't been changed and smelt very badly of someone else's previous visit. No restaurant for evening food. On busy main road so very noisy. No air conditioning. Strange smell in the hallways. Not in the nicest part of the town. If you don't need to get too much sleep, and just want somewhere good value to stay, this is probably the hotel for you.

I have stayed in this hotel many times and always had a good stay. Rooms are clean and tidy plus it also has a small swimming pool. My only comment is that you have to pay extra for the air conditioning in the summer if you want it.

Stayed for a business conference for 3 nights. My room was a single room. Size wise, it was much bigger than standard single rooms in Germany, but the bed was quite small, so had some worries about falling down in the middle of the night (Which didn't happen after all). Room was clean and had all the basic features + (Safe, minibar). Wifi was free, but was a bit slow from time to time. Breakfast had much wider variety than average hotels in Germany and if you're into fresh veggies, for sure you'll find much much more options than other German hotels. The hotel has a small bar, which was nice to have on a cold, rainy, evening. Overall, a recommended option in Giessen.

The staff at the reception was very atentive. He thanked me for caling ahead to let them know i was arriving late. Even though it was nearly 22h i could still have dinner. I had the liver, which was very good. The room was clean and comfortable. If you come by car you have to note that there is a parking fee. Do not forget to pay it at check out.

I have stayed at this hotel many times on business and the standard remains high. Clean well appointed rooms with nice clean bathrooms. Large modern Flat Screen TV, Free Wi-Fi, Mini Bar. The staff are welcoming and friendly, speaking excellent English. Great choice and variety of food at breakfast both cooked and cold, English and Continental. Lots of different local breads and pastries. Large variety of Teas. Coffee and Espressos available also with fresh Oranges to squeeze for yourself for the ultimate fresh healthy juice. (I find this is always a lovely bonus at hotels). Gym and pool facilities available if you have the time. Quaint cozy bar with a large assortment of drinks, especially Whiskys. Used by a lot of businesses this hotel can be a little noisy at times from the bar area. Especially if your room is close to it.

This hotel offers clean, pleasant rooms with comfortable beds, adequate bathrooms and reasonable wifi. The staff were friendly and helpful and breakfast offered a good assortment. A small drawback is that it is not terribly convenient for the centre of Giessen. Despite that, I'd stay again.

This hotel may be a little priceier but well worth it. The staff are friendly and speak english. The rooms are a realnable size with real comfy beds not hard. The only down side was there were no family rooms and we had to rent 2 rooms. The rooms came with mini fridge, coffe machine, safe, closets, pants press free wifi, washclothes and a complimentary sparkling water. The breakfast buffet was extra but really good. Parking is 8 Eureos extra as well.

The room was clean and nice, and it was not that pricey. But... impossible to get onto the internet as too many other people trying to do the same thing. The walls were paper thin, enough to hear music / TV / voices from those around you.

It was a nice, clean and beautiful hotel. The people are very friendly. I enjoyed it very much. It was the second time, and if I'm in Giessen again, I certainly return here. The breakfast was excellent.