Room 1
Room 2
Room 3
Promotion code

Best Western Hotel Ft. Walton Beachfront, Fort Walton Beach

380 Santa Rosa Boulevard, 32548-6136, Fort Walton Beach, United States - See on a map
Best Western Ft. Walton Beachfront - Exterior Night The Best Western Ft. Walton Beachfront is ideally located in the center of Fort Walton Beach. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Meeting space is currently unavailable. On the Island, the hotel is located directly on the Gulf of Mexico with sugar white sand and miles of unspoiled beaches. Great shopping, wonderful restaurants, Dolphin and Dinner Cruises, fishing, golf, inland and beach front rooms. Boutique-style with art deco design make this Florida beach hotel a must stay in Fort Walton Beach. All rooms feature Serta® Presidential Suite pillow top beds for the ultimate in guest comfort. The Best Western Ft. Walton Beachfront hotel boasts luxurious amenities, on-site entertainment and close proximity to exciting activities. This boutique-style hotel adds a touch of class to the traditional Best Western family-friendly atmosphere. Hotel amenities include an on-site outdoor pool with adjacent cabana bar and meeting facilities-perfect for reunions or unique business meetings! Every guest room is decorated in a stylish art deco design and boasts extras such as free high-speed Internet access, microwave and refrigerator. Accommodations with a luxurious in-room spa are also available. Make the most of your visit to the beach by upgrading your room to a Gulf view with a private balcony! Guests can enjoy live music every night at the on-site Swizzle Stick Lounge and Martini Bar-voted a local's favorite by a Fort Walton Beach magazine. Whether here to unwind, enjoy water sports or see the sights, a good time is only steps away! The Best Western Ft. Walton Beachfront hotel is centrally located near seasonal festivals, charter fishing, snorkeling, museums and upscale shopping and dining. This hotel is also in close proximity to area military bases. Enjoy true southern hospitality at the best rate possible! Make an on-line hotel reservation today and save with a low rate. Must be 21 or older to check-in.

Best Western

Hotel Ft. Walton Beachfront

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Hotel advantages

  • Complimentary continental breakfast
    Complimentary continental breakfast
  • Outdoor pool
    Outdoor pool
  • Air conditioning
    Air conditioning
  • Lounges/bars
    Lounges/bars
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Multilingual staff
    Multilingual staff
Show More Show Less

Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2020
Travelers Choice 2020
 
Travelers_Choice 2020
 
based on 1773 guest reviews
NOTE ISSUED
Excellent
1039
Very Good
484
Average
154
Poor
58
Terrible
38
REFER TO NOTICE
Business Business
70
Couples Couples
600
Family Family
725
Friends getaway Friends getaway
140
Solo travel Solo travel
46
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Sun and fun!"

5
mnlv2trvl, hugo, mn 05/05/2021

This hotel is well worth staying at. The tiki bar is fun and the swizzle stick lounge offers live music and fabulous drinks. The rooms are clean and the pool/beach are amazing. Staff are very helpful and the property is clean!

"Great Stay"

5
kcmomel, Lees Summit, Missouri, United States 02/05/2021

Hotel is older but very clean, has friendly staff, and is in a great location. We flew in to PNS did a online grocery pick up in Navarre and were ready to hit the beach upon arrival. Picking up our drinks, snacks, and beach toys made the trip so easy! The beach chairs and umbrella were a great perk for staying here, other hotels charge for that. The beach area is beautiful with the softest sand. The staff was friendly and attentive. The breakfast was great for being included. Only one elevator was working but the hallways and stairs are all outside so the stairs were fine with us except when hauling luggage. You can get to the pool and beach without going through the lobby which is nice. The beds are comfortable and the beachside balcony off the room was so enjoyable. We also stayed at a higher end property during our trip and the whole family thought the Best Western was a better a experience except for the room size as is was not huge like the second hotel.

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Savvy travelers recognize superior value. Pensacola Airport is a nice drive and Navarre is on the way for a perfectly timed pick-up on route to Okaloosa Island. We are glad that you and your family enjoyed our clean and comfy beachfront hotel's ample amenities. Thank you for your review. Our friendly staff will be looking forward to your next great stay.

""One Of The Best Hotels We Ever Stayed In", per Husband"

5
User 28/04/2021

After 2 years without traveling (due to family circumstances in 2019, followed by COVID), this was our first big road trip (driving from PA) and longest time away from my elderly father, now residing in congregate care. It was so necessary for my mental health. The hotel (and most of our Ft. Walton Beach experience) was so exactly what we needed, with a beachfront room for 6 nights. We kept the door open as much as possible when we were in our room on the 4th floor, just to hear the gulf. The beach and the chair/umbrella amenities were perfect, as we didn't have to hog up our car hauling our own stuff. The pool was clean and welcome. Breakfast, under COVID circumstances, was more than we hoped for (especially the biscuits and gravy for this Northerner!). Everyone we encountered at the hotel - desk staff, breakfast servers, other workers - was pleasant and accommodating. The bed was perfect, hot and good shower, fluffy towels (really the only 3 important things!). Such a fantastic experience, look forward to a return trip in our future.

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Many travelers agree that our beachfront hotel exceeds expectations. Our complimentary beach chairs & umbrellas and complimentary breakfast are amenities that add value to a relaxing Florida vacation. Thank you for your review. Our pleasant and accommodating staff enjoy going above and beyond to help create fantastic traveling experiences for our guests. We look forward to the return trip in your future.

"Quality with beautiful ocean view"

5
jodir749, Algona, Iowa 28/04/2021

Awesome staff. Awesome room and view of ocean. Awesome breakfasts. We will return to this place as often as we can. The service and the location gives you the best of the best of the Emerald Coast. God bless you all.

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
The Destin-Fort Walton Beach area is beautiful. Our perfectly located beachfront hotel features awesome views of the Gulf of Mexico. Thank you for sharing your thoughts. We are thrilled that you will be returning to visit as often as you can.

"Great Beachfront Relaxing Vacay"

5
User 27/04/2021

Love the location, parking was easy, and love love the chairs/umbrellas that are complimentary! Great ocean view, nice pool & tiki bar; friendly and quickly responsive staff ! Slept so well- the beds and pillows were so comfortable!! Have stayed before and will likely stay again!!

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Travelers return often to relax by the Gulf of Mexico. Our beachfront pool and poolside Cabana bar are great for taking it easy and recharging in the Florida sun. Thank you for taking a moment to share your experience. We are already looking forward to your next great relaxing vacay.

"Family vacation"

5
User 24/04/2021

The staff was absolutely amazing from the check-in desk to housekeeping and maintenance they were always there to meet every need that you had and they did it very quickly and they did it with a smile on their face they were very friendly, couldn't ask for better service, the only slight inconvenience we had was one of the elevators was down so everyone had to use one , which took a little extra time but that was the only thing .. definitely will keep them in our go to place when we visit that area again

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Family vacations to the beach are a great chance to make lasting memories. Year after year our tenured staff looks forward to the smiling faces of our returning visitors. We are glad that your family enjoyed your experience. We are honored to be your go-to place when you visit the Destin-Fort Walton Beach area again.

"Spring Break Stay - Great Value"

4
Ayush J, Cumming, Georgia 11/04/2021

I stayed for 4 nights with little kids. Here is my observation: 1. Location - Wonderful..can't beat it. 2. View from Room- Excellent. We got the ocean facing balcony view. 3. Pool - Nice 4. Pool Side Bar - Very nice 5. Breakfast - Good 6. Front Desk - Kevin was very good. there were a couple other people who didn't seem happy. 7. Vicinity to Beach- Hotel is on the beach so you just walk to the beach . 8. Room was good sized. Beds were good. I may go again. And I will recommend it to anyone.

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Spring Break is a great time to enjoy our family friendly hotel. Our direct beach access is perfect for travelers with little kids in search of a hassle-free vacation. We are glad you enjoyed our ample amenities. Offering complimentary beach chairs & umbrella and complimentary breakfast provides our guests with a sense of pride in knowing they are getting great value. We can't wait to make more memories with your family next year.

"Great place to enjoy paradise!"

4
ralillard1712, Rogers, Arkansas 10/04/2021

This is our third time to stay at the Best Western Ft. Walton Beachfront! It's always clean and a very comfortable place to stay! The staff are friendly and helpful! This is the perfect place for a small family to stay! They provide a beach set up everyday! It helps to avoid the extra charges that you occur when you book a condo! This is our “go to destination” when my husband and I want to some spend some time in paradise! Can't wait to come back!

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Where paradise meets comfort and affordability you will find the Best Western Fort Walton Beachfront. Thank you for sharing your experience. We are glad to know that we're your go-to destination. We can't wait for you to come back.

"vacation on beach"

5
chrisjones2021, Morton, Illinois 05/04/2021

Best Western Fort Walton Beach has excellent pool and access to the beach. Hotel provided two chairs and an umbrella on the beach. Volleyball net and bags game available to hotel guests. Very fun place to stay.

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Cornhole and volleyball on the beach are a fun way to spend the day. Thank you for sharing your review. We are glad you enjoyed the beachfront pool and complimentary beach chairs & umbrella. We hope you visit us again when you are looking for a very fun place to stay.

"Great Location"

5
User 04/04/2021

I have stayed at this location several times over the last few years and it has always been a great experience. I would highly recommend staying here, especially if you like being on the beach or having a beach view.

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
When travelers come to Florida they prefer a hotel directly on the beach. Thank you for sharing your remarks on our great location and beach view. We look forward to providing another great experience on your next beach trip.

"Girls Trip"

5
stephaniecorbin3380, Baileyton 29/03/2021

Our stay was amazing at this property. The front desk was helpful. The rooms were clean and the view from our gulf front balcony was spectacular. The beds were also really comfortable. The pool is heated which is a plus on those cook evenings. The pool side bar makes amazing drinks and the bartender is really friendly. The beach chairs are included in the stay so that was a big plus for us. If you need more than 2 you do have the option to pay for more. The beach is just a few short steps from the walkway which is a big plus when taking all of your things to sit by the ocean. The lounge inside of the hotel is small but the drinks in there are also some of the best we had our entire trip and the friendliness of everyone in there made for a great relaxing environment. One plus for us was that the elevators open to the lobby and the parking lot as well so we didn't have to go through the lobby every time we left our rooms. Plus all of the rooms doors are outside. Which is a big plus considering you visit Florida to be outside♥️ This is a family friendly hotel but we found it relaxing for our girls trip as well. We were very pleased with our stay and can't wait to return.

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Spectacular views and friendly atmosphere foster beachfront relaxation with just the girls. Thank you for sharing your experience. Our helpful staff is happy to know our efforts contributed to the enjoyment of your awesome stay with us. We appreciate your remarks on our complimentary beach chairs and umbrella, heated beachfront pool and poolside cabana bar. We are glad to know that you and the girls can't wait to return.

"Awesome Spring Break Stay!!"

5
shenetha1, Birmingham, Alabama 29/03/2021

I took my family on vacation and stayed at BestWestern as I often do. The staff was really nice, the rooms and the hotel it self was clean, but can use a little updating but everything was nice. Breakfast was great there were a variety of items to choose from and the hotel itself is in a great spot right on the beach.

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Spring is a great time to take a break and go to the beach. Thank you for your comments on our really nice staff and variety of breakfast offerings. We hope your family selects us again when you are looking for an awesome spot right on the beach.

"My review."

4
User 29/03/2021

Really enjoyed our stay at the Best Western Ft. Walton Beach Florida. Very close to many family fun activities and restaurants of your choice. The only problem was the website offered a $25.oo gift card which we never received.

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
We are happy to know you really enjoyed your stay. Best Western Rewards currently has a promotional offer of a $25 gift certificate per night. If registered for the promo, BWR member will receive an email with the certificates approximately 2 weeks after departure. Certificates can be used at any BWH location worldwide, but we hope you decide to come back and redeem yours with us.

"Very Satisfied"

5
donnasC5784RD, Spring Hill 27/03/2021

Husband and I stayed for first time and were very pleased. We stayed 4 nights. Hotel very clean and mindful of Covid precautions. Continental breakfast was served in To Go bags and was very tasty and fresh. Service was organized and prompt.

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Superior service is our secret to success. Thank you for your review. We are glad to know that you and your husband were very satisfied with your stay. We appreciate your remarks on the cleanliness of our hotel and our very tasty breakfast. We hope your next visit with us is another satisfying beach getaway.

"Ft walton beach review"

4
Connie B, Southside, Alabama 26/03/2021

Clean hotel , is showing its age , with some rust in my bathroom area . good breakfast ( covid guidelines). Front desk on this visit was rude and condescending .. in oct 2020 front desk was wonderful. beach chairs/ umbrellas were too close togeather .. i felt due to covid ....

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Direct beach access is essential to a Florida vacation. Guests love complimentary beach chairs & umbrella. We are glad you enjoyed your stay at our clean beachfront hotel. Thank you for your review. Both your pros and cons are helpful to us. We look forward to exceeding your expectations on your next stay with us.

"Great Place"

5
User 25/03/2021

After driving 1200 miles from Iowa - VRBO canceled our reservations when we asked for the key code to get in, So we went across the road to the Best Western - They were amazing, Much better view and the staff there are super friendly - This was our first time using VRBO and will be our last

"The pool is not heated and no roomservice"

3
nathanielryn01, Cynthiana, Kentucky 24/03/2021

They said heated pool but the water was the same temp as outside 63 and room service don't even stop by or clean your rooms each day like a normal hotel front desk was friendly the manger thinks he can pull a fast one when severall of the guests complained that the pool was not heated he said I'll go check it out along with Maintenance like 8 times it was cold out with windchill if that was a heated pool then we all would have froze to death if we exceeded 30 mins no adults would swim cause it was so cold outside and in the pool

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Keen travelers are well aware of the challenges being overcome by dedicated travel industry professionals during this difficult time. We are glad you enjoyed the location and cleanliness of our hotel. Our beachfront pool is heated above 80°F and the relative air temperature equivalent is around 65°F. We disinfect and sanitize all rooms prior to arrival and again at departure, however due to covid we only perform full stay-over service per request. Thanks for your review. Your comments will be considered as we strive to perfect the guest experience. We hope to see you again soon.

"Exceptional as always"

5
mommabear1988, Weatherford, Texas 22/03/2021

This is our 5th year staying at this particular hotel. The service was great as always. Everything was clean and well maintained. COVID guidelines in place but did not effect our experience at all! 5 stars! Would definitely recommend!

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Return guests soon become old friends. Thank you for your comments on our our cleanliness and maintenance efforts. We are thrilled to know that you would definitely recommend our beachfront hotel. We look forward to you 6th exceptional stay.

"Best Vacation!"

5
carpenterkayla, London, Kentucky 19/03/2021

The hotel was just as I expected it to be. There was great service, location, and very clean! They had a bigger breakfast than most places during this time that you take to go. We stayed for 4 nights here and had no complaints. The pool was also open and nice and warm.

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Our direct beachfront location is great for hassle-free vacations. Guests love that two beach chairs & umbrella are included with each room. Thank you for sharing your experience. We hope you next vacation with us is another successful beach trip.

"Awesome hotel w/retro beach vibe!"

5
victorianone, Brighton, Colorado 16/03/2021

Loved this hotel, was everything I was looking for this trip! Kind of a retro Florida vibe going on with the lobby glass décor and old pictures. Room was good sized, loved the balcony - great for beach watching. The lounge is pretty cool to hang out in, the manager there made us feel like locals. Well worth the trip and we would go back again in a heartbeat!

"A great stay overall"

4
mailbelle, Birmingham, Alabama 28/02/2021

We just returned from a weekend stay here and although there were a few drawbacks, overall, we had a great stay. Our room was clean and comfortable. The hotel is in a great location and there is ample free parking. We have stayed at several hotels since covid began, and every one of them offered only individual packaged items for breakfast. This hotel did have the individual packages of granola bars, muffins, cereal, etc, but they also offered a hot item each morning. The first morning they had biscuits and sausage gravy. The biscuits were light and fluffy and the sausage gravy was some of the best I've had. The second morning they had eggs and smoked sausage, also very good. They offered 3 varieties of coffee. My husband and I drank 2 different varieties and both were very good. Each morning a hotel employee would set up beach chairs in pairs along with beach umbrellas on the stretch of beach next to the hotel. There was a dedicated path from the hotel straight to the beach. It was very foggy on the mornings we were there, but we still enjoyed sitting on the balcony and listening to the waves. We were told that the hotel was completely full but never experienced any crowded areas or heard any noise while we were in our room, so the rooms are obviously well insulated. There were 3 minor drawbacks during our stay: (1) When we went to check in there was another couple checking in already. The front desk clerk was friendly, but a little too chatty. She chatted with the other couple on a variety of topics, none of them related to the hotel, for about 10 minutes. I have never had to wait so long to check into a hotel. We had been on the road for 5 hours and just wanted to get to our room to rest. I work in customer service myself and recognize the necessity of being friendly, but also recognize that it's somewhat rude to make other customers wait because of unnecessary chit chat. (2) The alarm on the clock in our room blared very loudly at midnight waking us out of a sound sleep. I don't know if that was caused by a previous guest setting the alarm or if housekeeping inadvertently switched the alarm on while cleaning, but they should make it a practice to make sure the alarm isn't turned on. (3) There were areas in the shower that had mildew. I realize that it is humid in Florida, but a little Tilex and a scrub brush would have easily eliminated the mildew.

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Well-traveled beachgoers love our direct beach access, free breakfast and free beach chairs & umbrella. Thank you for sharing your experience. We are glad that you enjoyed your clean and comfortable room and the variety of our breakfast options. Your review is very helpful to us. Both your pros and cons will be taken into consideration as we continue to strive to deliver the excellence that we're renown for. We hope your next visit with us is another great stay.

"Another great stay"

5
E2288MYkarens, Baytown, United States 27/02/2021

This is the second time I've stayed at this hotel. Both visits were great. Great location, friendly staff, good value for the money. Be sure to eat at Stewby's across the street. I will be back again.

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Travelers return year after year to enjoy our incredible destination. Thanks for your review. Our friendly staff will be glad to know that your enjoyed your stay and that you will be back again.

"Definitely Beach Front!"

5
LindaSed, Brownsville, Texas 25/02/2021

We were pleasantly surprised with our stay at this Best Western. The hotel was well kept up and clean. Our room was spacious and included a mini fridge and microwave. We paid a little extra for a beach side room and it was well worth it. Our deck overlooked the pool area, with the beach just beyond. You could see white sandy beach for miles in both directions from our deck. The beach is just a few steps from the pool area, and the white sand of this area is unsurpassed. Breakfast was good also - it was an actual meal, not just a continental "snack". The hotel itself is in a great area - close to Destin and it's many restaurants and activities. I would definitely consider staying here again.

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Our perfect beachfront location and our ample amenities make our hotel a favorite for avid travelers. Thank you for your feedback. Our staff will be thrilled to know that you were pleasantly surprised with your stay. We will look forward you your next visit to the Destin-Fort Walton Beach area.

"Swizzle Stick"

5
diedrichjohn, Iowa City, Iowa 21/01/2021

We enjoy going to Swizzle Stick the little bar inside the Best Western. Micheal and Justin have always been friendly and provide great service. You always meet great people when you stop there!! Have great drinks and the decor is super trendy!

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
If you are looking for the Finest Martini on the Emerald Coast, then look no further than the Swizzle Stick Lounge on Okaloosa Island. Thank you for your review. We appreciate your comments on our great atmosphere, great service and great drinks. We hope you visit again soon.

"Gulf of Mexico Retreat"

5
User 19/01/2021

Ocean waves kiss the shore only steps from your room. The sound of the waves at night from the balcony, while viewing the many stars in the dark sky melts the stress from your life. The friendly BW staff, the comfortable beds, the heated pool (you can swim in January), the wonderful breakfast (safe during the pandemic) and many other amenities make this a hotel to visit often.

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Sounds of The Gulf's waves are sure to sooth away the stress. Thank you for sharing your experience. We appreciate your remarks on our friendly staff, comfy beds, wonderful breakfast and heated beachfront pool. We are glad to know that you will be visiting often during future retreats to the Gulf of Mexico.

"Great hotel on the beach!"

4
a4whlnmom, Fort Smith, Arkansas 28/12/2020

Loved the retro beachy vibe of this place! Staff was very friendly, the breakfast was nice and the pool is open and heated! The beach views were amazing and I'm going to come back this summer. My only complaint is there doesn't seem to be any king rooms with a gulf view, only the 2 queen beds, but we made do. The hotel might be older but it's clean, in good shape and super convenient!

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Retro beachy vibes make our guests feel relaxed as they enjoy the Florida experience. Our heated beachfront pool, free breakfast and direct beach access are perfect for travelers who want a hassle-free vacation. Thank you for sharing your thoughts on our friendly staff and the convenient location. Our beachfront King rooms are in high demand and they tend to book fast. On your next stay consider booking early to ensure that the desired room type is available. We look forward to seeing you again in the summer!

"Courteous employees & Cheerful Interior Design"

5
JJBeachVacation, Phenix City, Alabama 16/12/2020

ALL the Ft. Walton Beach B&W employees were extremely courteous and knowledgeable. We were treated like family. Due to Covid-19, we were amazed with the Breakfast variety (hot and cold food). My friend and her husband plan to vacation here in Spring 2021.

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Word of mouth is the most effective endorsement. Over the years, our guests have been our most valuable advertisement. Thank you for your review. We strive to treat each guest like family and we take pride in knowing that you will return along with your friend and her husband in the spring!

"Loved this place"

5
User 12/12/2020

It was clean, great staff, rooms were great, balcony was awesome, beach access was worth the price of admission. The location was in a great spot, with entertainment near by, the pool was clean. I did not partake in the bar, but it looked like a nice place to spend time.

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Well-traveled guests love our beachfront hotel. Fresh hot coffee at sunrise and craft cocktails at sunset are the perfect compliment to our private balcony rooms over looking the Gulf of Mexico. We are glad you enjoyed your stay with us. We hope your next beach trip with us is another awesome experience.

"Excellent Hotel!"

5
jalindaturley, Dallas, Texas 07/12/2020

In the 3 days I stayed there, the staff was nice and attentive, the beds and pillows were great and the location and view was amazing. I honestly have nothing bad to say about my stay. This is going to be my annual hotel on every trip to Fort Walton Beach.

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
December is a great time to enjoy the tranquility of the Gulf Coast. Thanks for sharing your thoughts. We are glad that you enjoyed your first stay with us. We look forward to your next annual trip to the Destin-Fort Walton Beach area.

"Good value. Most rooms beachfront. To-Go breakfast better than expected. Exterior room locks stuck."

4
ashleydias1, Montgomery, Alabama 30/11/2020

Good value. Most rooms beachfront. To-Go breakfast was warm, included different options each day, and usually better than expected (sausage, egg, & cheese biscuit was our favorite... sausage gravy biscuit was our least favorite). Exterior room locks easily stuck and not easy to use. Front desk staff polite and professional. Would stay there again, but would prefer to find a room with one queen bed and bunk beds for my girl (10) and boy (9) to sleep separately so my Husband and I can sleep together.

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Family beach trips are great opportunities to make lasting memories. Savvy travelers recognize a great value when they see one. Thank you for sharing your remarks on our professional and polite staff. We are glad you enjoyed your stay and our 'better than expected' grab-and-go breakfast options. We hope your next family beach vacation with us is another success.

"Great staff"

5
amyeQ7583UW, Columbus, Georgia 27/11/2020

We have stayed here several times. The staff is always friendly and quick to respond to any request. It is located close to some great restaurants and the beach never gets overcrowded. There is a great view of holiday fireworks and we love the little bar in the hotel. We will be back again!

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Our world famous Swizzle Stick Lounge is renown for having the finest martini on the Emerald Coast. The Destin-Fort Walton Beach area is home to many great restaurants, some within walking distance of our beachfront hotel. Thank you for sharing your experience. We love exceeding the expectations of our return guests and we look forward to our next opportunity to do it again.

"Ft Walton Beach"

5
User 25/11/2020

We have stayed here multiple times, each time we enjoyed the trip greatly, the hotel is very nice, the people are great, the view from the room is awesome, the beach and water are beautiful. The value is excellent, the weather was perfect along with gorgeous sunsets.

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Return guests enjoy our great people and gorgeous sunsets! We love seeing the familiar faces year after year. Thank you for you remarks on our value adding intangibles. We hope your next visit with us is another excellent beach trip.

"Decent Stay for the Price"

3
michaelrock1973, Tampa, Florida 24/11/2020

For the price I cannot complain. The cocktail bar, beach view and free parking was well worth the price. The hotels could use updates, more electrical plugs and easier elevator access. But overall, I am satisfied.

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Smart travelers prefer superior value for their hard-earned dollars. We are glad that you enjoyed our ample amenities and perfect location. Thanks for your review. Our hotel has two elevators that open to the lobby and to the parking lot making for a total of four elevator access points. We hope to see you again when you're ready for another satisfying beach experience.

"Best hotel!!"

5
User 18/11/2020

Great location, staff was great, rooms were clean. Everyone was great and so friendly we didn't have one complaint. It was close to food places. Close to the pier we definitely will stay here again. I highly recommend this place

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Beach trips are best when shared with the ones we love. We are glad that you enjoyed your vacation at our clean beachfront hotel. Our award winning staff strives to create a friendly atmosphere. Thank you for sharing your experience. We appreciate your recommendation and we are glad to know that you will definitely stay with us again.

"Amazing stay on the beach"

5
Suzi H, Houston, Texas 18/11/2020

This was our 1st time staying here The lobby was SO CUTE! The room had an amazing view of the ocean. We could see and hear the ocean from our balcony, so we slept with the doors open (it was cool outside). Having chairs and towels included in the stay was a HUGE plus. The staff was amazing and the room was just perfect. Will definitely stay here again soon!

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Avid travelers enjoy our retro themed hotel. Our beachfront rooms feature amazing views of the Gulf of Mexico. We are thrilled that you enjoyed your first stay with us. We are glad to know that you will definitely stay here again soon.

"We will be back!"

5
User 18/11/2020

This place was amazing, I was surprised how great it was because of the price but we were so pleased! The complimentary beach chairs took so much stress away. The room was clean and overlooked the beach, we was able to walk right out through the gate on the beach. Not noisy and overall just amazing. This has probably been the best experience with a hotel we've ever had and we will be returning here next trip!

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Stress-free relaxation is what many travelers seek when visiting the beach. Complimentary beach chairs and umbrella will be included with our rates until Nov 28th. Our guests love how late into the season we continue to offer our value adding amenities. Thank you for sharing your experience. We are honored to know that we provided your best hotel experience thus far. We hope your next beach trip is another amazing experience.

"Family Getaway"

5
User 16/11/2020

Staff at Best Western Fort Walton Beach was wonderful. Yvonne was the best. If you're looking for a 5 star resort. This isn't the place. But if you're looking for a laid-back hotel right on the beach, that's not very expensive. This is it. We will be back.

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Family time at the beach doesn't have to be expensive. We are glad you enjoyed your visit. Thank you for sharing your experience. Our wonderful staff strives to ensure each guest is treated like a VIP. We hope to host your next family getaway.

"November Relaxation "

5
User 16/11/2020

We stayed here for three nights, it was so relaxing. We stayed beach view , room 401 on the west side. It was so quiet. The view was amazing. It was very clean. The rate comes with 2 chairs and an umbrella so that was a great bonus. The staff were so friendly always asking us about our stay. Free Breakfast was ok. We will definitely stay here again.

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
November is the perfect time for a relaxing and quiet beach visit. Complimentary beach chairs and umbrella are a great bonus. Thank you for sharing your thoughts on our clean hotel and our friendly, attentive staff. We are glad to know that you will definitely be back again from some relaxation.

"A GREAT Stayaction Experience!"

5
misterc01, Fort Walton Beach, Florida 09/11/2020

I wanted to take my wife for brief get-away, so selected the Best Western for quick Staycatpin. We had a GREAT time. Easy Check-in, nice clean room. Easy access to the Sugar-white beaches of the gulf coast. Close to many great places to eat and nice breakfast in the morning. Very affordable and met all our expwctations. We will be doing it again!

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Staycations are the best way to be a tourist in your own town. Thank you for sharing your experience. We are thrilled that we met all of your expectations. We are glad to know that you will be bringing your wife for another staycation with us.

"Great place to visit"

5
User 09/11/2020

Location of this hotel is great. Room where very clean. The beach is great. I had a room with a balcony the view was fantastic . wonderful sunrise and sunset views. The front desk employees were so nice and helpful. Now during covid if its a extended stay there is only limited housekeeping if you ask hey will bring clean towels and take out the trash or you can take your towels down and they will exchange them. They have pool and beach towels for you to use at the front desk just ask. One less thing you have to pack. Many restaurants close by also a convenience store, grocery store not far away.

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Our perfect beachfront location and close proximity to restaurants, grocery and shopping are qualities that avid vacationers seek in a hassle-free beach trip. Sunrises and sunsets from our private balcony rooms are spectacular. Thank you for sharing your review. Our helpful staff will be looking forward to your next great beach getaway.

"My favorite Fort Walton Beach hotel"

5
Debbi C, Lexington, Tennessee 08/11/2020

Without exception, I stay at this hotel EVERY TIME I go to Fort Walton Beach. My first stay here got me hooked, and my motto is "if it ain't broke, don't fix it"! Their usual breakfast is the best on the planet as far as continental breakfasts go, but even during the COVID crisis that prevents them from doing their usual breakfast, they still had hot and fresh bacon and cheese biscuits, along with fresh fruit and muffins and plenty of hot coffee. The rooms are always clean, and the staff is always friendly and welcoming. I always enjoy my stay here.

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Smart travelers return annually to make new memories at our affordable and family-friendly hotel. Thank you for your remarks on our clean rooms and welcoming staff. We appreciate your understanding of our breakfast and housekeeping adaptations during these difficult times. We always look forward to your next stay at your favorite beach hotel.

"4 Night Review"

3
User 05/11/2020

Hotel Staff are exceptional - very helpful and friendly. The hotel is dated and needs refreshing. Pool and outside area clean and orderly. Great location for some quite time on the beach. Good place to watch dolphins.

"Wedding trip"

5
3kidsmom123, IN 03/11/2020

Everything was perfect! Just a couple of things: 1) If you are adverse to sand in your room, this is probably not the place for you, especially on the bayside. Sand comes in due to the breeze and just walking. It wasn't a big deal for us. We expected it. 2) The only complaints we had were that there was no "Do not disturb" tag and on the day of check-out the housekeeping staff seemed very anxious to get us out of the room.

"Great location"

3
User 02/11/2020

The cleaning people could use a course in cleaning, and being more friendly Using covid as an excuse for everything is unacceptable, it does not give you a reason not to speak to the guest or flat out ignore them Front desk lady was extremely rude, tried charging me another night, when I tried to show her my date confirmation she didn't want to see it Breakfast needs more options Location to beach was really good

"First amazing beach travel this year @ BW Fort Walton FL"

5
preciousaa780, Houston, Texas 30/10/2020

Love how they designed the hotel retro boutique style. Amazing location and direct beach access. Great customer service overall. Amazing friendly bartenders!!! Fast and quick check in and check out. Great view!!!

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Keen travelers love our retro boutique style. Thanks for sharing your remarks on our great customer service and amazing location. We hope you keep us in mind for your upcoming beach travel plans.

"No benefits here for BW Rewards Diamond Select status"

2
Richard B, Kansas City, Missouri 30/10/2020

I walked in without a reservation on a very rainy October 24th to inquire about room availability and rates. I had looked online prior to arrival and the rate was $159. The front desk clerk quoted me $179 fpr a room with a parking lot view. I advised her I am a Best Western Rewards member with diamond select status and asked I I could be upgraded to an oceanfront room at no additional charge. I was advised I would not be upgraded with my Diamond Select status and the room rate rate was closer to $300 with tax. The clerk was not very nice and welcoming so I left and found a much better resort down the road for half the price with an oceanfront room with balcony and much better customer service.

"5 straight year visiting."

5
tmob0415, Salem, Indiana 30/10/2020

This was our 5th straight year visiting this hotel and we love it! When you first walk through the doors your greeted with friendly smiles and alot of the staff are recognizable from previous years which is always nice. We always opt for a beachfront room and the views are beautiful. Don the cabana bartender is always our favorite. Great bartender and conversationalist, and remembers us year to year as well. Gift shops and eateries are within walking distance make this the perfect location! Will continue to visit year after year.

"Enjoyed our stay"

4
poulsone736, Dodge City, Kansas 27/10/2020

The hotel staff were amazing and accommodating. Location was perfect, beachfront. Price was reasonable. Breakfast was provided with appropriate COVID-19 precautions. We would stay here again. Only downside was the cleanliness of the room/bathroom.

"Good for the price"

3
rwescott, Binghamton, New York 26/10/2020

The Hotel was decent for the price paid for a beachfront room. The room itself was clean and nice, but little things like door seals, and chair back cushions were worn and need replacement. The internet password was incorrect, and required assistance. Breakfast "options" are VERY limited. The pool was nice, heated, and the beach access was perfect. Most employees were friendly.

"Another perfect stay!"

5
Monica B, So IL 22/10/2020

This was our second trip to BW-FWB. Everything was perfect. When we checked in, our balcony door wouldn't open. I called the desk, they sent maintenance up and within 5 minutes, he had the knob replaced and was on his way. The beach chairs and umbrella is a fave. We will definitely be back.

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Visitors return to places where they have enjoyed themselves. We are so glad that you came back for another visit with us. Our staff works diligently to ensure issues are resolved without delay. Thank you for your review. We are already looking forward to your third beach trip.

"Very Clean. Great staff."

5
latricehoneycutt538, Marietta, Georgia 22/10/2020

The hotel is in a great location close to good restaurants and fun places to visit. The hotel was very clean. The staff was very friendly and knowledgeable about the area. The GM was hands on. Made sure all was well with our stay.

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
The Destin-Fort Walton Beach area has many fun places to visit and great places to eat. Our knowledgeable and friendly staff enjoy giving suggestions to our awesome guests. Thank you for your review of our very clean beachfront hotel. We are glad that all was well with your stay and we hope you visit us again soon.

"Clean and safe"

4
HelloTravelKat, US 16/10/2020

First time visiting Ft. Walton Beach. Booked hotel based on reviews. Hotel and rooms were clean. Ocean view a must. Plenty of parking spaces. Breakfast was decent and the ladies kept the line moving. Beach chairs and umbrellas were a great added perk. The guys were always out there setting up early. The outdoor bar was only open one afternoon we were there. Most all of the staff was friendly and helpful. Only had one instance during check in. The front desk clerk that checked us in had an attitude and was not welcoming. I realize she was in training (she told us this every time she spoke) which is fine and we are pretty patient and understanding but no reason to be rude to the customer for asking a question. It would benefit the trainee if a designated employee would shadow her through the whole process with the customer until she could do it independently. This encounter almost made me want to turn around and leave. All in all the hotel is a great value and in a good decent location.

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Frist time visitors love returning to our fantastic beachfront hotel year after year. Our awesome reviews are a testament to our friendly service and our great value. We are glad that you enjoyed your stay with us at our clean and safe property. We appreciate your review. Both your pros and cons are very helpful. We have taken steps to resolve the issue that you experienced during check in. Our tiki bar is seasonal and will be open from Thur-Sun 11am-6pm. We hope that you were able to experience our renown Swizzle Stick Lounge that opens daily. We look forward to our next opportunity to make your experience a perfect 5 the next time you visit Ft. Walton Beach.

"Great Location"

4
934jeffs, Johnson City 14/10/2020

Great location - on the beach. Hotel was clean, staff friendly and professional, and quite after hours. Good family atmosphere. Amenities were excellent - beach chairs/umbrellas and towels were provided. Fairly good breakfast considering COVID restrictions. Would definitely consider this facility again.

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Our direct beachfront location is great for travelers who want a hassle-free vacation. Thanks for sharing your remarks on our family atmosphere and excellent amenities. Our professional and friendly staff will be happy to know that their efforts were appreciated. We are glad to know that you will consider our clean hotel again when you visit our wonderful beach.

"Very friendly staff"

5
Sandy G, Huntsville, Alabama 07/10/2020

We stayed here after a horrible experience with Holiday Inn and we had a great time! They had games by the pool and movie nights for the children. Great bartender by the pool. All in all it wasn't fancy but it was clean and the staff made it wonderful! Thank you

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Travelers want an experience that is memorable. Our very friendly staff enjoys helping create an atmosphere that makes guests feel wonderful. Thank you for sharing your remarks on our clean and family-friendly hotel. We hope your next stay with us is another great experience.

"Unhappy"

3
mildredmilligan, Hillsboro, Alabama 06/10/2020

Front desk was mean rood did not no how to work cards we kelp having to go to desk was told Friday Saturday Sunday was paid then we had to go pay for Sunday we were moving rooms Sunday through Thursday so we basically got screwed out of Sunday night we were moving to beach front Sunday through Thursday you front desk sucks cabana bartender was hateful we still use if it went to AJs

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Thank you for your review. Our friendly staff would never be rude to any of our esteemed guests and we sincerely apologize for any misperception. Hotel keys are easily deprogramed when near cell phones, credit cards and magnets. We hope that in the future you book your room in advance so that your desired room type is available for the duration of your visit.

"Hotel review"

5
garsha3, Indianapolis, Indiana 04/10/2020

The hotel is located on the beach. They provide a complementary beach umbrella and 2 chairs. It is very clean and the staff is very friendly. They have taken extra cleaning precautions due to Covid-19. Free breakfast every morning. You just can't ask for any more. Wonderful stay!

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Complimentary beach chairs & umbrella are a value adding amenity that savvy travelers enjoy. Thank you for sharing your experience at our award winning hotel. Our friendly staff will be looking forward to your next wonderful stay with us.

"They cancelled our reservation"

1
Kristi B, Xenia, Ohio 02/10/2020

We had a confirmation email of our reservation. They cancelled it without emailing or calling us. We had to find another hotel last minute. Thankfully the island hotel had a room, otherwise we'd be out of luck.

"Great experience!!"

5
User 27/09/2020

One of the best trips ever. I'm impressed with how clean the hotel is and the staff are amazing people. Great pool and bartender as well! Rooms come with chairs by the beach and the view is amazing!! Would recommend to anyone.

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Guests are impressed with how clean our amazing staff keeps our beachfront hotel. Thanks for sharing your great experience. We are already looking forward to your next best beach trip ever.

"Beachfront bargain"

4
MichelleLS91, Saint Louis, Missouri 18/09/2020

If you are looking for a beachfront hotel, this is it. Although it could use a few fixes and updating here and there (there were a few rusty spots in our room on the door and bathroom lights, the curtains had holes in them, and when the AC kicked on it smelled like mildew and drained water all over our balcony) it was still very clean, comfortable and quiet, those things really didn't bother us since we were directly on the beach. It was a great perk to have 2 beach chairs and an umbrella included in our stay because not many other hotels included that. Drinks at both the tiki bar and Swizzle were tasty. Corinne at the front desk was very helpful in giving us suggestions for dinner and gave us a great corner room on the 5th floor. I would suggest bringing your own breakfast items since due to covid there are very few breakfast options, which is understandable. The mini fridge in the room is a pretty good size, there is also a microwave in your room. Overall I would definitely come back here and recommend it to others.

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Bargain savvy travelers recognize superior value when they receive it. Direct beach access and complimentary beach chairs & umbrella are amenities that guests fall in love with. Thank you for sharing your experience. We are glad that you enjoyed our Swizzle Stick lounge and Tiki Bar. Our staff will be glad to know that we helped make your vacation a success. Your pros and cons are vital to us as we continue to perfect the guest experience. We hope you visit us again when you are looking for a beachfront bargain.

"Perfect location, perfect price"

5
User 10/09/2020

The location was perfect. Great beach access, complimentary beach chairs and umbrella were def a plus! The hotel was exceptionally clean, lobby was clean, room was clean. I was thoroughly impressed! I have to give a shout out to maintenance guys, they went above and beyond more than once! Breakfast was disappointing, but understandable since they're trying to be covid conscious. I would definitely recommend this place! Make sure you get a balcony room!

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Perfect price and exceptional quality create superior value. Guests love our perfect location and value adding amenities. We are happy to know that you noticed our efforts to go above and beyond. Our maintenance staff will be particularly appreciative of your kind words. We hope your next beach trip will be another perfect stay.

"Our go to Hotel in Ft Walton"

5
kbiles2020, Greensburg, Indiana 05/09/2020

Love the staff and property here. Dan the beach attendant and his guys are very accommodating and know a lot about the beach and weather conditions. Don the Tiki bartender is fun and always remembers us. 7th time staying there and no plans to change Hotels.

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
We strive to be the go-to hotel for return visitors of the Destin-Fort Walton Beach area. Dan, Don and the entire staff will be thrilled to know that we helped make your stay memorable. Thank you for taking a moment to share your thoughts. We can't wait to start your 8th beach vacation.

"Clean/Great Hotel right on the beach!"

5
sultriee1, atlanta 27/08/2020

We really enjoyed staying here. The staff was exceptional! Don at the Tiki Bar was awesome! The rooms, lobby & public areas were very clean, especially during this pandemic. We would highly recommend this property. We felt safe & were able to relax. Just a few steps and you are on the BEAUTIFUL beach. We will definitely stay here on our future trip to Ft. Walton.

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Our clean hotel is great for travelers who want to be right on the beach in a safe and relaxing environment. We pride ourselves on exceptional service and our staff will be happy to know that you enjoyed your stay. We look forward to your future trips to the Destin-Fort Walton Beach area.

"Girls getaway"

5
414jennp, Carbondale, Illinois 27/08/2020

I don't normally write reviews but felt this place needed to hear how much we enjoyed ourselves. Me and a group of life long girl friends needed a break from our husbands so we picked a central location for all of us to meet up for our girls get away. I called the hotel to inquire about group rates and I spoke with Kevin in the sales department and he took great care of us! I had the pleasure of actually meeting him during our stay. I confessed the reason I picked this hotel was because I could hear his smile over the phone and knew it was genuine. Everywhere else I called just answered my questions almost like they were reading a script. We appreciated the grab and go breakfasts as the normal buffet style breakfast could not be open because of COVID. It was perfect for us as we headed out for our daily adventures ok truth be told our shopping sprees before coming back to bask in the sun. I truly found my happy place in this world and it was right there on your beach. Thanks for allowing us to make memories and having fun with us! Kudos to the Manager Paula your staff does an outstanding job ensuring we had what we needed and I think they had as much fun laughing with us as we did. I will be back even if my friends can't come next time.

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Life long friends are a blessing and so are girls trips to the beach! We are happy to know that we helped make your stay enjoyable. Thank you for sharing your thoughts. We will be looking forward to your next visit to your happy place, even if your friends can't come next time.

"A slice of heaven"

5
User 27/08/2020

This is just what we needed. I was a little nervous about taking a family vacation because of the pandemic but my hesitations quickly went away after checking in. All the employees were super friendly and were wearing masks. I even noticed the lady I think her name was Camile at the front desk sanitize her hands between interacting with the next customer. I could tell they cared about me and my family having an enjoyable trip all while keeping us safe and healthy. My room was fantastic, it was clean, new looking and had the most gorgeous view of the beach. It didn't matter where I was in the hotel I constantly saw employees cleaning and wiping down everything. My family was able to relax on the beach or in the pool and my husband and I thoroughly enjoyed the bar. Dawn was awesome we felt like we had a long time friend behind the bar every night! This place is a slice of heaven and was just perfect. I only wish I could have stayed longer but I had to come home and go back to work. See you next year I will be back.

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Family vacations during these troubling times are easier when cleanliness and safely are on display. All rooms are sanitized and disinfected using an electrostatic sprayer prior to arrival. Masks are required in all indoor public areas. Thank you for taking a moment to share your experience. We hope you hurry back for another slice of heaven.

"Lauren"

5
User 27/08/2020

I love, love , love this hotel. Beach is beautiful and they provide hotel customers beach chairs and umbrellas. How can you beat that? Very clean and comfortable. Staff were very helpful and practicing all the COVID requirements constantly cleaning, social distancing and wearing masks. You can tell this is a well ran hotel the leadership there was very professional, friendly and fun. I look forward to visiting this hotel again.

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Complimentary beach chairs and umbrella are an amenity that our guests love. Thank you for your review, especially your remarks on our safety and professionalism. We look forward to your next visit to our beautiful beach.

"Awesome Hotel and Staff"

5
User 27/08/2020

Hotel is clean and staff is enforcing rules for COVID. Even during a pandemic where things can be crazy the staff remains very friendly and attentive to their guests. The location is perfect and just a step away from the beach. Hotel offers amazing view of the ocean, I was able to see Dolphins while sitting on my balcony. I recommend this hotel!

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Dolphins playing in the emerald waters of the Gulf of Mexico is a sight to remember. We are thrilled that our friendly and attentive staff could provide a safe environment for you to enjoy your beach vacation. Thank you for your review and your recommendation. We hope to see you again soon.

"Not worth the price"

2
User 24/08/2020

While the hotel is cute and updated it offered nothing to justify the price which was 3 times more than what I usually spend for a night. It is pretty discouraging when you get a room as a frequent loyal customer that is just one floor above the pool and the people in the pool can see directly into your room.

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Budget savvy travelers will enjoy our rates during the coming months as they tend to become more attractive during the fall and winter months. We are glad that you came to visit the beach during prime season. We understand the value of our beachfront accommodations and we are priced according to the market. Thank you for taking a moment to share your thoughts. We hope that you will give us another try the next time you visit the beach.

"Nice place "

4
P997AGcharlesp, Nixa, Missouri 22/08/2020

We needed a couple's get away trip and looked for a place to stay we had actually had made 3 other hotel reservations and I found this one on TripAdvisor pop up email and decided to cancel the other reservation and book here. It is a very nice beach front hotel. It has a beachy feel to it with some cool colors. for the price it is a great value. Big shout out to the nice young lady at the front desk. We showed up around 1:30 to see is we could check in after driving 14 hours from Missouri and needed to go to sleep she was able to check us in and we got right to our room.

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Long road trips are the best when the beach is the destination. Avid travelers enjoy a good value. Thank you for taking a moment to share you experience at our very nice beachfront hotel. We are glad that we could provide an early check in and get your vacation started right away. We hope you stay with us again on your next couple's get away trip.

"Not worth it."

1
blm497, Lawrenceville, Georgia 21/08/2020

The boardwalk is falling apart, it needs to be replaced. They use PVC pipes for the fence around the pool area. The beach chairs and umbrellas are free but dirty, and falling apart. The floor and carpets in the room made the bottom of my feet black. As much as I loved the view, I will be going to a different hotel next time I visit Okaloosa Island. Thank you

"Awesome"

5
plaw91, Wolcott, Connecticut 21/08/2020

We wanted to check out the Fort Walton/Destin area and looked at area hotels. With the current pandemic we knew we wanted to stay someplace that would be clean. We picked Fort Walton Best Western and we didn't have any regrets, other than not putting on enough sunscreen !!!! Beautiful location, walking distance to restaurants, and great service. They even give you a beach setup (2 chairs/1 umbrella)everyday during your stay. Will definitely be back again.

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Sunscreen is always a great idea when visiting the Destin-Fort Walton Beach area. Thanks for sharing your experience at our clean beachfront hotel. Our great service, close restaurants and beautiful location make us a favorite for savvy travelers. We are glad to know that you will definitely be back again.

"So so"

2
User 18/08/2020

Went with a couple of friends for the week. We saw roaches in the elevator. Housekeeping was very nice to us. The bottom of their pool was filled with sand, and gave me rashes. I did not go on the beach.

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
We are thrilled that our housekeeping staff was very nice to you. We are sorry to hear that you came to the beach and failed to go to the beach. Floridians are well aware of the occasional palmetto bug that may make its way in from outside. We can assure you that our pool was not filled with sand, nor would sand give you a rash. Thanks for your review.

"Horrible Customer Service"

1
106bam321, Maryland 15/08/2020

HORRIBLE CUSTOMER SERVICE - Fort Walton Beach, FL /Attention: Paul Evans, Manager refused to listen and apologize. Please see the following issues that I have also sent to BW Corporate offices.> 1.Respect- If you had a problem, you wouldn't want to be dismissed or ignored, would you? Of course not. When my daughter came to Paula Evans with an issue to resolve, instead of simply addressing her respectfully, it turned into a harsh argument. Regardless of the customer's attitude, good customer skills dictate that you be respectful at all times both to a senior like me and a young adult. Please don't behave indiscriminately, regardless of age. Customers are going to get angry, sometimes at you specifically, and as a hospitality service, you cannot be easily offended. You failed to behave professionally in an emotionally charged situation that you and your untrained staff triggered. We don't owe you fixing your mistakes, that is your job. Disrespectful and Hostile. 2.Patience – Address the customer politely. Customers are going to want to talk. They're going to want to explain every last detail to you. Sometimes, they're going to keep talking even after you got the point. Have you taken customer service 101 as the way you handled the situation made it worse as it did not help? Customers need to feel they are being heard but your defensive and argumentative behavior were unacceptable. The customer may not be exactly upset with you personally so train yourself in interpersonal skills. You are representing a business and this is not your personal affair. Unprofessional and Unkind. 3.Self-Control –Since you did not execute this very important skill by staying calm to allow the customer to vent her frustration, you created antagonism that got more heated. Did you not know that any customer wants to be heard regardless of how they communicate to make it happen? As a result, you failed in resolving the issue during a confrontation due to your inability to control yourself by reacting negatively vs. responding positively. Ineffective and Tactless. 4.Concern – Are you concerned for the reputation and success of BW? Good customer service is being concerned about the well being and happiness of the customer regardless of the problems you or your staff are having. My son-in-law was in post-surgery, my daughter, nursing with 2 young children (1 and 2 yrs.) were already inconvenienced with the booking mistakes and your negative behavior. You simply show you do not care. Then, you have to burden us with your personal life problems including those of Camille, Front Desk. This gesture was unnecessary to cover-up and make excuses for your incompetency as a manager. Also, please don't share private matters about your staff to customers. Inappropriate and Indiscreet. 5) Timeliness/Flexibility This is crucial when dealing with customer problems that you were unsuccessful. Is this a lame excuse that you have personal matters that you need to attend to every weekend and are not available for a quick call to talk to inconvenienced customers checking in on a Saturday? Is this a BW best practice? An occasional bending of the rules to make a customer happy is always encouraged especially in the hospitality industry. The rules may state clearly that you don't or can't, but in this case, it was BW's error and a prompt apology and action is what was necessary. Instead, I was told harshly by Camille that she will not contact you on a Saturday and instead ordering me to call Reservations as it was not her mistake. This behavior was an appalling lack of manners. Also, please train your staff to stop blaming other BW and don't give me the reason that English is not her first language. Then, I recommend reviewing your hiring process for competent front desk staff and training them to apologize. Inconsiderate and Inefficient. 6)Responsibility /Persistence – Above all else, customers want management to take responsibility, and in this case, the source of the issue started with BW as you admitted. It was so childish of you not to speak directly to my daughter who you offended. After all the inconvenience, your behavior was uncalled for. Instead of enjoying my time, I became so stressed that instead of checking out at a later date (booked 8 days, left after 3 nights) and planned to move to another hotel. I was on a business trip and this situation was very stressful. Negative and Incompetent. The reason for this feedback is the result of you dismissing me when I asked you to apologize to my daughter and you adamantly refused to listen. I also work in customer service so your attitude is beyond me and totally unacceptable. What happened to the branding of BW “I Care® Every Guest Every Time” employee training to execute superior customer Service”. Is not this the commitment to customers that BW claims all over the world? Where is Customer Service at this property? As a Rewards member, the best you can offer is a simple apology that you refuse to do to resolve the issues you had increasingly caused. This is a very unfortunate choice you made to represent David Kong, CEO and the Board of Directors. I am looking forward to further communication with Ron Pohl, COO who is passionate about outstanding customer service. Thank you for making Trip Advisor available serving as a tool to seriously improve customer relations in this FWB property. It is the worst I have ever experienced in all my domestic and international travels especially during this COVID situation.

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Well traveled beach-goers love the serenity of our peaceful family atmosphere. Guests return year after year to relax and recharge in the warm sun while enjoying complimentary beach chairs and umbrella. We understand how spectacular the view is from our balcony rooms. Having a balcony overlooking the Gulf of Mexico is quintessential to the Florida experience. Our inland rooms are perfect for travelers on a budget who prefer direct beach access and a beachfront pool. We hope that in the future you book the room type that you prefer. Thank you for your review.

"Go somewhere else"

1
106bernadinem, Florida 14/08/2020

Vacation was going well until we get to the hotel. The employee/staff were not welcoming. They were very unprofessional. The hotel was filthy. Their breakfast is a joke costing all about 3 bucks. Quick money down the drain, come here.

"Worst experience ever"

1
User 12/08/2020

ABSOLUTELY TERRIBLE EXPERIENCE!!!! The front desk has absolutely no experience in customer service. Very rude and flat out mean from day one all the way through our stay. The rooms were very outdated, and not kept up with. Found a half eaten cookie in plain view upon arrival. Floors were stained and filthy. Every night you could smell marijuana in the hallways, and when you open the door to the balcony. When issues were brought to the staff's attention (Hotel General Manager Paula Evans) there was not one bit of accountability taken. No apology or we will check on that, nothing. Staff also did not keep control of there own hotel rules. People were smoking at the pool with kids clearly around and nothing done. Drinking at the pool which is also not allowed and again nothing done. Very bad experience and would never stay here again. Would Not recommend to anyone. On another note, please do not let this Kevin Price guy fool you deflecting away from the many issues by pointing out what you might think are positives. The beach chairs are old and falling apart, the parking lot is small so you may not even find a spot depending on what time of year you go. The WiFi doesn't work half the time. Things he will tell you are free. Pay the extra money and go to a nicer place, you will have just as close a beach access, and I guarantee you will enjoy your stay better.

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Well traveled beach-goers love the serenity of our peaceful family atmosphere. Guests return year after year to relax and recharge in the warm sun while enjoying complimentary beach chairs and umbrella. We understand how spectacular the view is from our balcony rooms. Having a balcony overlooking the Gulf of Mexico is quintessential to the Florida experience. Our inland rooms are perfect for travelers on a budget who prefer direct beach access and a beachfront pool. We hope that in the future you book the room type that you prefer. Thank you for your review.

"Discrimination, stressful, GM Paula unprofessional"

1
User 11/08/2020

Marriott was fully booked-Aunt recommended BW -We booked beachfront, they booked me inland without letting me know. Charged my card. Car ride from home to the hotel was my mom on the phone with reservations & the hotel back and forth the whole entire time, trying to fix their mistake. (They later listened to phone recordings finding it their fault) -Supervisor Camille is rude. Argued and mocked(laughed) at my 60 year old mother over the phone. Never apologized. -General Manager is defensive. My mom already spoke to her, but left things out I wanted to point out since I am a paying customer who booked a separate room. When I asked to speak with her. She responded, “I already spoke to your mother.” Her response to every concern of mine- “your mom already told me.” Even though we booked 2 separate rooms. I told her to let me know “if she was too busy to talk to me, I'd come back.” She called me NASTY for saying that. I said this because she repeatedly told me “your mom already told me.” She got mad at me because I asked who her the Owner was. And said she felt “threatened” because I asked. (Later she told my mom I was not allowed to contact the Owner.) Informed her of Camille's behavior towards my mom. She disregarded, defended, and NEVER apologized for Camille's disrespectful attitude. In the end of the conversation she told me she didn't understand why my mom called twice, and why I had also needed to speak to her. I told her I am a different person in a different room voicing my experience and concerns, but she continued to argue. I walked away from her because she did not listen to me. I left teary eyed, upset. My mother and I had separate rooms. She later apologized to my mom, in which my mom told her she owed me an apology. She did not agree. She called me a “bully.” For voicing my concerns? I lost sleep that night because I have never been called a bully in my life, especially for doing absolutely nothing wrong. I am a customer, not her friend nor employee. Tried to accuse us of smoking, which later on she told my mom it was another room. Didn't understand why she was not accommodating. Talked to me differently than my mom. Definitely DISCRIMINATION of my age and/or race. Which my mom even addressed to her that it was wrong to talk to me that way just because I am young. Sure kept me up that night till 4am. Regardless, she never apologized. She revealed to my mother info about an employee, a direct violation of HIPPA. Unprofessional. Ended our stay early because of Paula's treatment. From the very beginning when messing up the reservation, to my mom being disrespected, I did absolutely nothing wrong but try and voice the concern about how rude Camille was. Having been a Director myself, I never once treated my customers the way Paula has treated me. Check out day-My husband spoke to Paula, told her how we will be writing a review. She didn't care. Spoke about the wrong charges on our card, which we never authorized. She told him she refused to apologize to me. I do not appreciate her lying to my husband (and mother), saying I am a BULLY. What General Manager says that about a CUSTOMER? She disrespectfully walked away from him as he was still conversating. Telling him he needed to leave.My mother also spoke with her, and refused to apologize to me as well. She called me a BULLY multiple times. “NASTY.” I was unaware that in the customer service industry, an employee, a General Manager, better yet “a representative of the Owner,” as she called herself, were allowed to name call customers, especially when I DID nothing wrong. That is a HUGE disrespectfully, hateful, and harsh accusation to make about a customer. I cannot believe Best Western allows this. All I wanted was an apology from Paula. Paula and Camille made no effort to rectify the situation up until our departure. Mom will be contacting corp to address MORE inappropriate convos w Paula the GM. Will make it a point to escalate this to the Owner or CEO

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Well traveled beach-goers love the serenity of our peaceful family atmosphere. Guests return year after year to relax and recharge in the warm sun while enjoying complimentary beach chairs and umbrella. We understand how spectacular the view is from our balcony rooms. Having a balcony overlooking the Gulf of Mexico is quintessential to the Florida experience. Our inland rooms are perfect for travelers on a budget who prefer direct beach access and a beachfront pool. We hope that in the future you book the room type that you prefer. Thank you for your review.

"Nice Hotel in a Great Location"

4
bad98hoe, Springfield, Missouri 11/08/2020

This hotel works great for our family. We want to stay on the beach, have a beach view and sleep comfortably. We have stayed here the last 2 years. On the beach the hotel provides beach chairs and an umbrella with the option to rent kayaks and paddle boards. The hotel is within walking distance to food, souvenir shopping and entertainment.

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
With many great restaurants within walking distance and our direct beach access, we are perfect for guests wanting a nice hotel in a great location. Thanks for sharing your remarks. We are thrilled to know that our hotel works great for your family. We are looking forward to your fourth stay next year.

"A great bargain!"

4
RealLoveAlways, Rogers, Arkansas 09/08/2020

This is a no frills hotel but met our every need and more. The fact that you don't have to pay for parking and you get 2 beach chairs and umbrella and a balcony gulf front room for the price is such a bargain! The staff is very attentive and friendly. The room was spotless. AC worked great—even in August heat. The pool area is nice but on the smaller side. Great WiFi. Nice the boardwalk to the beach was short. There is a poolside bar. They provide beach towels. Location is much quieter than crowds of Destin and Gulf Shores area. We found several local hangouts for happy our and food. Fort Walton is now one of time or favorite Gulf destination spots!

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Bargain savvy travelers enjoy our perfect location and awesome amenities. Complimentary beach chairs and umbrella are such a budget-friendly bonus. Thank you for sharing your experience at our clean beachfront hotel. We are glad to know that we are now your favorite Gulf destination. Our attentive and friendly staff will be looking forward to your return.

"Family Vacation"

5
User 07/08/2020

Room was clean, staff was friendly, and hotel was a little older but it was nice. Liked having elevator inside and outside. That way we didn't have to wear a mask Thru the lobby to go to beach. Would stay again.

"DO NOT BOOK 3rd PARTY!"

1
aprilb304, Richfield, Wisconsin 07/08/2020

If I could give it less than 1 star I would. The room was very musty and unclean. People were smoking marijuana all night and the smell came in through the vents. Air conditioning barely worked and the staff didn't help the situation or offer to investigate where the smell was coming from. What ever you do don't book this hotel 3rd party! I booked through my credit card points the staff said “I'm sorry we can't help you, if you would have booked directly with our hotel there may have been something we could do. Because you booked 3rd party you can finish your stay or go somewhere else but we can't refund your money for the days not stayed.” WTF DO NOT STAY AT THIS HOTEL!!!

"Just what we wanted!!"

5
karimartin0401, Mountain Home, Arkansas 04/08/2020

We wanted a beach vacation with no hassles and no problems. The staff at the Best Western Fort Walton Beach were friendly and very helpful. The facilities were clean and comfortable. We got the room we wanted....with the balcony overlooking the ocean. Just what we wanted and needed!

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Many guests are recharged by the warm sun and the smell of the gulf breeze! Our friendly and very helpful staff will be thrilled to know that you found our facilities to be clean, comfortable and just what you wanted. We are already looking forward to your next hassle-free beach vacation.

"Nice hotel . but take snacks"

4
User 03/08/2020

Hotel is nice and quiet . clean and good locatiom . just at this time and day they are not very accomidating . no choice on breakfast and will not let you choose what you want so if you like to stay on location in mornings take your own

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Our perfect location features direct access to the Gulf of Mexico. Thank you for your review of our clean hotel. We are glad that you enjoyed your stay. We appreciate your feed back and your concerns will be taken into consideration. We hope your next stay with us is flawless.

"Amazing location and awesome staff"

5
chris32363, Evansville, Indiana 01/08/2020

This hotel was located directly on the beach. The lobby is beautifully decorated in bright, tropical colors. The staff was always friendly, helpful, and polite. There is a tiki bar outside the pool that is so relaxing to sit and enjoy a drink when you take a break from the beach. The free beach chairs, umbrella and beach towels are such a wonderful amenity. We will definitely be returning to Best Western Ft. Walton Beachfront!

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Our bright retro lobby is acclaimed by many seasoned travelers. Complimentary beach chairs and umbrella are an amenity that our guests adore. Our polite and helpful staff will be happy to know that your stay was perfect. Our beachfront pool and tiki bar are great for taking a break from the beach. We are glad that you will definitely return for another amazing vacation.

"The Staff alone is the reason to stay!!!!"

5
User 27/07/2020

The staff from the time of arrival until the departure was unbelievably friendly and helpful. I've never had such a warm welcome. I encountered several members of staff on the elevator, at the pool, passing by in the hallways and I can't begin to tell you how friendly and talkative they were. My friends and I said to each other, we would stay there again for the staff alone. The hotel was very clean. I work in pest control and always do a thorough bed bug search first. The beds have bed bug mattress covers which is a great thing. The rooms are a little dated, but again, very clean.

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Our retro vibe and incredible customer service are renown by keen travelers. Thank you for sharing your experience. We aim to make each guest feel welcomed and appreciated. We are glad that you all enjoyed the warm hospitality at our clean beachfront hotel. We hope your next beach vacation with us is another success.

"Honeymoon"

4
User 24/07/2020

The room was beachfront balcony, and had all the amentities but man was the decor outdated. The lobby was nice but the breakfast sucked. This was probably due to the virus, but for the price you pay you should get more than a paper bag with a muffin, juice, and granola bar. There wasn't even any fruit.

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Honeymooners love our private balconies overlooking the Gulf of Mexico. We are thrilled that you enjoyed your stay! We appreciate your patience as we continue our diligent efforts to provide a safe environment for all of our guests during these difficult times. Fresh hot coffee and fresh whole fruit are available daily at the front desk along with our Grab and Go bags from 6:30am until 9:30am. We look forward to your first anniversary!

"Not impressive"

2
User 23/07/2020

This was my first visit to the Florida beach. I picked the wrong place for my first beachfront experience. It was very disappointing For the money. Very nice view of the outside wall. yuck. Once I got to the private beach it was very nice, clean , and not crowded I guess because they pick up the chairs at 4:00PM. The hotel experience was not one of an exciting beach vacation. Just humdrum, yes it was clean is about all I can say for it.

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Avid beach travelers love our Gulf-front rooms featuring private balconies. Thank you for sharing your thoughts. Our property has both beachfront rooms and inland view rooms. Our inland view rooms are very well priced and budget savvy travelers enjoy our direct beach access. Beach service is complimentary and provided daily from 9-5. We are glad that you enjoyed the beach chairs & umbrella included with your inland view room. We hope that you book your preferred room type the next time you visit the beach.

"Birthday vacay"

3
buncocrazy, Dickinson, Texas 14/07/2020

I have stayed at this hotel the last couple of times I visited FWB and was satisfied with my stay. However, I think its starting to show its age and could use a makeover. The hotel is super clean, but the rooms need updating. There aren't any USB ports, our bathroom had a running toilet and a crusty shower head. As is, the only thing going for it is that it sits on the beach.

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Our perfect beachfront location is ideal for travelers who want to stay directly on the white sand overlooking the emerald water Gulf of Mexico. Thank you for taking a moment to share your review. We will take your feedback into consideration as we strive to provide a superior guest experience. We hope your next stay with us exceeds your expectations.

"Great Hotel"

4
Dani88mendes, Louisville, Kentucky 14/07/2020

Great hotel for a weekend trip. It is a great location, with easy access to Destin. They offer complementary 2 chairs and beach umbrella what is very good. The building is a little old, but renovated as much as possible. The room was comfortable and clean. I liked and recommend. Our room was not beachfront, what was bad. Next time Ii would choose a beachfront room if possible.

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Our beachfront rooms featuring a private balcony are highly sought after. Thank you for your review. We are thrilled that you enjoyed your stay in our comfortable and clean inland view room. We are glad to know that you will be returning to visit. We hope that your next weekend beach trip is a perfect 5 out of 5!

"Quick weekend trip"

5
User 06/07/2020

Great location right off the busy Miracle Strip with a few great restaurants within walking distance. Covid-19 has breakfast options at hotel cut down to brown bag meals in the morning. Complimentary beach chairs and umbrella was an unexpected perk. Will definitely stay at this location again.

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Unexpected perks make guests smile. We are thrilled that you enjoyed our complimentary beach chairs & umbrella. Our great location features direct beach access and dozens of restaurants within walking distance. Thanks for your understanding of our Covid procedures. We cannot wait for your next quick weekend trip.

"Best value along this beach but ..."

4
roynocarrina, Platteville, Wisconsin 04/07/2020

I got the best deal I could get here. Veterans discount,beach towels included, umbrella and two nice beach chairs also included. Nobody in Florida was wearing masks at this time. Most of the workers were. Rooms were decent except for the toilet not flushing and backing up . Ice machine on 6th floor not working. Only 2 elevators , very small and slow too. The beach umbrella guy closes too early (5pm).pool is small.

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Value savvy travelers prefer the perfect location and amazing amenities of our award-winning hotel. We appreciate you sharing your remarks. Your feedback will be taken into consideration as we strive towards 100% guest satisfaction. We hope that you elect to stay with us again on your next beach vacation.

"Location is a plus! (Esp. W/ 2 small Kids)"

4
User 02/07/2020

Book Family Vacay from 6/27-7/1/20. I didn't get a balcony room b/c I have two dare devil little boys. This Hotel was ok. No frills or thrills. You are paying for location and convenience. I stayed a mile inland last year with two kids and packing the car daily to go to the beach was a pain! Staying on the beach is a no brainer for me after that. I'm sure it would have been a plus if they were serving a hot breakfast but couldn't due to COVID. They do offer a grab and go bag with juice, fruitbar, and muffin. Fresh coffee served every morning. There are several restaurants near that are in walking distance. For breakfast, lunch, and dinner. We got it to go. Beware when ordering food to go b/c at certain times all restaurants only offer dine in. Gas station and beach store within walking distance. Bring tide pods if you want to wash a load. The hotel has washer and dryers on 4th floor. The front desk sells pods for $1 as well. Free dryer sheets. The pool stayed full but didn't matter to us b/c we came for the beach. Tiki bar serves mix drinks and sodas. The beach is not crowded at this location. And you get complimentary beach chairs and umbrella!!!! The hotel also offers kayak and paddle board for $20/hr $60/day. Beach volleyball and cornhole available too.

Kevin Price, Sales at Best Western Ft. Walton Beachfront, responded to this review
Families love our direct beachfront location. We are happy that you enjoyed our many amenities. Thank you for your thorough review. Both your pros and cons are helpful as we continue perfecting the guest experience. We look forward to making your next trip to the beach another success.

"Great Location"

3
tiffanydarnell17, Caryville, Tennessee 28/06/2020

This hotel is steps from the ocean! Perfect location for toting kids back and forth. Pool area is small but was clean and we enjoyed it. Bar at the pool was nice. Bathroom is very close to the pool which is very helpful with small kids. Breakfast is in a grab and go paper bag. Every day is the same thing(or it was for us)...banana nut muffin, Apple nutrigrain bar, and a few ounces of orange juice. So, not the best in that area. We also had a significant leak from the bathroom ceiling... twice. It was so bad it spread across most of the ceiling area and was dripping from the lights and running down the walls. Eventually, the plaster on the wall started coming down. The first night I called, they sent someone who laid towels down in the floor and said there was nothing he could do that night and that someone probably just left the shower curtain open. The second time it happened, another gentleman came and laid towels down and repeated the curtain reasoning. I did hear banging upstairs after that and the leaking stopped. I was never offered another room and was left to clean up a SOAKING wet bathroom. This was no small leak and we had sanitized the room upon arrival due to Covid. So, here's to hoping it was clean bathroom water!

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
We are glad that you enjoyed our great location just steps from the Gulf of Mexico. Guests love our beach front pool and poolside cabana bar. Thank you for your review. Both your pros and cons are appreciated. We apologize for failing to exceed your expectations. We hope that you allow us another opportunity in the future to accommodate your family on your next beach trip.

"Great location, no so great service"

3
User 23/06/2020

visited during COVID and was told that housekeeping was not allowed to come into the rooms to clean to preserve their safety. absurd. have been traveling during the pandemic and this is the ONLY property that i've come across that has zero housekeeping. had to take out our own trash, refurbish our own towels, sleep on same linens - in a room that had roaches, a broken towel rack, false fire alarms pulled at 2 in the morning...for $1300 for 3 nights. ridiculous.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Keen travelers love our great location and award winning service. Thank you for sharing your thoughts. We appreciate our guest's understanding and patience as we navigate the uncharted waters of this pandemic. CDC guidelines are adhered to because we value the safety of our guests and staff. We would like to apologize for not exceeding your expectations. We inform all guests at check-in and also in the welcome letter left in your room which states the following: “Knowing you want to practice safe social distancing, stay-over service will not be provided unless specifically requested – and if requested the guest must leave the room. If you request clean towels, they will be provided through minimum personal contact – we can leave them in the room when you are not there.” We are sorry we failed to communicate the changes in normal procedures to you more effectively. Your feedback will be taken into consideration as we continue towards excellence. We look forward to the opportunity to make your next stay a perfect 5 out of 5!

"GREAT HOTEL!"

5
User 16/06/2020

What a find!!! Just had long weekend for my daughter's birthday and wow best weekend ever! The hotel was super clean & staff so friendly, especially Don the pool bartender. AND the beach chairs/umbrella are included and free! I cannot believe how impressed we were with this hotel, we will be back for sure!

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Daughters love celebrating birthdays at the beach! Thank you for taking a moment to share your experience. Guests are often very impressed with the awesome amenities at our super clean hotel. Our friendly staff is thrilled to know that we contributed to the best long weekend ever and we look forward to your return to our great hotel.

""Beautiful Hotel""

5
uniquegirl, Jonesburg,Missouri 05/06/2020

This is a wonderful hotel! Great location, right on the beach. The hotel and rooms were super clean, all staff members were friendly and helpful. The only thing missing was the breakfast buffet, but we were given a sack breakfast every morning.We would stay here again.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Travelers looking for a super clean hotel right on the beach enjoy our award winning hotel. Thank you for your comments on our wonderful hotel's great location. Thank you for helping us adhere to the CDC recommendations as we also look forward to our normal breakfast options. Our friendly staff are glad to know that you will be back.

"Absolutely blown away with this Best Western! Such a great place to stay"

5
User 01/06/2020

I'm not even sure where to start.. We had such an amazing time staying here. I am glad our family chose this location for our quick trip away. We immediately felt welcomed and at home. Some of my favorite things about our stay was how friendly the staff was, from everyone who worked at the front desk, to the bartender, to the maintenance and the house keeping crew. Everyone spoke to us each time we saw each other. We left on a first name basis with everyone we encountered. We loved the grab and go breakfast bags, it was incredibly convenience to grab our bags and head to the beach, my kids were able to snack and munch on breakfast when they were ready, and throughout the day. Our rooms were clean upon arrival, and they stayed clean throughout our entire visit, of course with COVID our beds weren't made daily, but we were totally fine with that. The hotel let us know what to expect on their website before we even booked. We knew what to expect upon booking. I really appreciated that. Walking to the beach was easy, the beach staff was very friendly and knowledgeable. The chairs and umbrellas were so nice to have. The pool area was always clean and kept up with. I loved having the chairs and umbrellas there as well. The drinks at the poolside bar were so delicious (and affordable!! That was a big deal)! But more important than that, the bartender was so friendly and kind. Our family was very grateful to have stayed here and we can't wait to get back, hopefully when the threat of COVID ends and everyone is able to open up fully. We can't wait to experience everything this place has to offer (the outdoor fire place, the pool side music, Swizzle Stix, the Movies, ETC). Kevin and his crew are doing a fabulous job making the best out of the COVID restrictions and guidelines. Honestly, our only complaint was that vacation ended and we had to leave this little slice of paradise.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Our family atmosphere is perfect for guests of all ages. We strive to ensure each guests feels at home while away from home. Thank you for your review. Our friendly staff goes above and beyond to make each guest a VIP. We loved having your family stay with us and we are glad that you enjoyed your stay. Avid travelers appreciate our complimentary beach chairs & umbrella. Thank you for your remarks on our grab and go breakfast. We are already looking forward to your lovely family's next quick beach trip!

"Beautiful beach access"

5
Teresa M, Drew, MS, United States 31/05/2020

Was completely satisfied with my stay at this hotel. Was looking for a hotel directly on the beach with a balcony view of the beach and found this one. Room was nicely decorated and very clean. Beds were very comfortable. Close proximity to restaurants, shopping, etc. Will definitely stay at this hotel again.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Travelers seeking direct beach access and a private balcony overlooking the Gulf of Mexico enjoy our hotel. Thank you for sharing your comments on our clean and comfortable rooms. We hope you stay with us in the future when you visit the Destin-Fort Walton Beach area again.

"Perfect Location"

4
whoop990, Texas 23/05/2020

Stayed here week of 17-22. Great location. Beach service staff are very nice, friendly and helpful. This hotel is really worth the stay if you get a beachfront room however perfectly situated to many attractions and restaurants too. One day we had no hot water but they changed out the water heater and everything was working perfectly. Breakfast was the only issue, due to not their fault but maybe more thought should go into what they put in their grab and go. They provide you with a little muffin, granola bar and a little cup of either orange juice or apple juice and that's it so really not worth booking a hotel that has to have breakfast since it's not gonna be worth the price. But hopefully once the restrictions are lifted due to COVID-19 they'll start serving their usual breakfast. Very easy access to the beach right next to the pool and have a couple of showers for your convenience before you come back in. Complimentary two beach chairs and umbrella also provided. Overall I would stay here again.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Our perfect beachfront location is central to many attractions and restaurants. Complimentary beach chairs and umbrellas are highly valued amenities that our guests love. Thank you for your remarks on our friendly and helpful beach service staff. Your pros and cons will be taken into account as we continue to enhance the guest experience. We appreciate your understanding as we adhere to the CDC guidelines. We hope your next beach vacation with us is perfect!

"Mini Vacation"

5
User 16/05/2020

I love this hotel! I've been coming here for 10 + yrs. The location is great. The staff is always so sweet and helpful. The room comes with 2 beach chairs and umbrella, it's so nice not having to worry about packing chairs.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Families love our hotel and return year after year for mini vacations. Thanks for sharing your experience. It's so nice seeing familiar faces and we enjoy going the extra mile for our guests. We look forward to your 11th year with us!

"Wonderful propert,long check in"

5
155sandyl, Wonder Lake, Illinois 16/05/2020

This is such a fantastic property with beautiful views of the beach and a nice pool area.The complimentary beach service was a great surprise. I was a little disappointed that the windows didn't open so we could hear the ocean but the property was great.Our only issue was that it took 20 minutes to check in with only one person in front of us.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Travelers really enjoy complimentary beach chairs and umbrellas. Thank you for your comments on our fantastic property, the beautiful views and nice beachfront pool. Both your pros and cons are very helpful as we provide superior guest satisfaction. We hope you visit the Destin-Fort Walton Beach area again soon.

"No Hot Water / Rude customer service"

1
User 15/05/2020

I have never stood in a hotel where they didn't have hot water. When I called the front desk it was excuse after excuse met when a rude not caring unprofessional lady named Shae whom also hung up on me. In a time of uncertainty (covid-19) they are operating at full capacity with no hot water! Worst Stay ever! The most Rudest, disrespectful customer service ever!!

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Thank you for your review. All hotels and businesses undergo routine maintenance and we apologize for any inconvenience and miscommunication. We will take your remarks into consideration as we continue striving to provide the perfect guest experience. We look forward to the opportunity to make your next stay a success.

"Not bad for the price"

4
FellowTraveler218231, Perkinston, Mississippi 11/05/2020

The hotel staff were very friendly and our room was clean and spacious. It was a great view from the balcony. The beach area was nice but getting to it was a little less convenient to a point until you figured out how to get there. It was nice to have a place to clean off the beach sand and the saltwater.The pool area looked nice even though we did not use it. Overall our stay was good. We were centrally located and close to Destin as well which was nice.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Our direct beach access and central location are preferred by frequent travelers to Okaloosa Island. We are glad that you enjoyed the great view of the Gulf of Mexico from your balcony. Thank you for your remarks on our clean and spacious rooms and our very friendly staff. We hope your travels bring you back to the Destin-Fort Walton Beach area soon.

"My stay at best western"

5
cehandkenneth, Houston, Texas 19/03/2020

This place was awesome, right on beach-great place to stay. Was better than Disney World resort we stayed at. Would highly recommend,this place was clean and peaceful- will try to stay here again on future trips.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Many of our travelers have more fun on the beach than at Disney World. Thank you for sharing your experience at our clean and peaceful beachfront hotel. We look forward to exceeding your expectations again on future trips.

"Wonderful Experience"

5
User 17/03/2020

I will definitley be back for another awesome stay. I was at the Okaloosa, Fl location and the beach view is awesome plus the breakfast and beach serivce make things very convienent. I highly recommend this location.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Wonderful experiences are in abundant supply on Okaloosa Island. Thank you for high recommendation! We are thrilled that you had a wonderful experience and we are already looking forward to your next awesome stay.

"For the price."

3
BeachyVibes654, Great Bend, Kansas 10/03/2020

Rooms were clean yet outdated when we arrived. Breakfast was good and offered a variety. Heated pool worked. Beach access was great. Views were beautiful. The only reason I'm not giving a 5 star is because every morning while guest were eating breakfast the staff would litterally drag full trash sacks (of what I dont know) across the lobby. Staff wasnt very welcoming. Anytime you had to go to the front desk it took a long time. Only one elevator worked in the whole hotel at the time of our stay. Overall if you want a beautiful view on the cheap then this wont disappoint.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Our art deco theme has a retro vibe that keen travelers appreciate. We are glad that you enjoyed your stay and our amenities. Thank you for your review. Both your pros and cons will be taken into consideration as we strive to perfect the guest experience. Thank you for your remarks on our clean rooms, heated beachfront pool and plentiful free breakfast. When you're looking for a beautiful beachfront view at a superior value, we hope you choose to stay with us again.

"Outdated"

3
Jim H, Canyon Lake, Texas 04/03/2020

Fails to provide the access for technology. Lack of electric outlets is the biggest downer. Fortunately we carry extension cords with triple outlets. Otherwise an ok place for a couple of nights. Reasonably close to dining options.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Thank you for your review of our retro themed award winning beachfront hotel. We are glad that you found our close proximity to dining options to be convenient. We hope you also enjoyed our free WiFi, free breakfast and free beach chairs & umbrella. We hope you visit us again.

"Fantastic trip"

5
User 01/03/2020

We were very happy with the Best Western and would recommend this location. Beach front view and being able to walk right out the door and be on the beach was a great experience. The staff was wonderful

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Our direct beach access is highly recommended by astute travelers of Destin-Fort Walton Beach. Thank you for your review. Our wonderful staff will be looking forward to your next fantastic trip.

"SUNSHINE"

5
dwightrideout, Madisonville, Kentucky 26/02/2020

the hotel was exactly what we wanted, right on the beach, friendly staff, the room was nice,the pool was nice even in febuary! all the bells and whistles! we were very pleased and would highllt reccomend! and cant wait to get back!

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
We are glad that our perfectly located beachfront hotel was exactly what you wanted. Our friendly staff appreciates your review. We can't wait until your next visit to the Destin-Fort Walton Beach area.

"Great Stay"

5
User 24/02/2020

I recommend staying here!! Friendly and great atmosphere. Easy walk to the beach. Short drive to anywhere that you may want to visit. The rooms were quiet. They took care of any request that we had. I will stay there again in March.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Our great and friendly atmosphere is highly recommended by astute travelers. Thank you for sharing your experience at our perfectly located beachfront hotel. We look forward to your return visit in March.

"Enjoyable stay, amazing views"

4
Nancy B, Ohio 09/02/2020

We stayed 2 night at this location on our drive home from a month in SW Florida. Our room was comfortable and clean. The staff was very friendly. There was ample free parking with many restaurants a short drive or walkable if you choose. Our room was quiet. We would stay at this location if traveling through again We did not utilize the breakfast area the first morning as it appeared to have the usual breakfast-provided items.My husband felt the second morning offered a slightly better offereing. Overall a nice stay.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Amazing views of the sunrise and sunset over the white sands and emerald waters of the Gulf of Mexico bring travelers from all over. We are glad that you enjoyed your stay at our clean and comfortable beachfront hotel. Thank you for your remarks on our very friendly staff, free parking, free breakfast and many close restaurants. We look forward to your return visit on your next trip home.

"Perfect views on the Gulf"

3
ccrosthwaite, Sackville, Canada 09/02/2020

Hotel located right on the Gulf. Views are incredible. Loved our deck, where we enjoyed drinks and the sun. The sound of the waves was so soothing. Check in was a bit rough, person wasn't very friendly. Rooms could use a bit of an update. Lots of choices for breakfast.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Perfect Gulf views from the private balconies of our award winning hotel are so soothing. Thank you for your review. We are thrilled that you enjoyed our beachfront location and found our free breakfast to have lots of choices. We hope you select us again when you return to the area.

"Highly Recommend!!"

5
theteresa, Blue Springs, Missouri 07/02/2020

Cutest decor, very clean, very friendly people. Loved our stay here! Breakfast was plentiful and delicious. The condiment bar for waffles was an added thoughtful touch. The pool is heated - 85 degrees - and the hotel is right on the beach! The lobby is retro and so completely adorable.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Our hotel is highly recommended by avid travelers of Destin-Fort Walton Beach. Thank you for your comments on our plentiful free breakfast, beachfront heated pool and very friendly staff. We are glad that you loved your stay and we hope your next visit is another success.

"Return trip"

5
Debbi C, Lexington, Tennessee 04/02/2020

I loved this hotel so much the first time I went, that I made it my choice for my second visit to Fort Walton Beach. VERY clean hotel!!! And they still have the absolute best continental breakfast on the planet! The view of the beach from your balcony is a true gift from God! The front desk staff were super friendly. I will definitely be staying here again!

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Travelers love Fort Walton Beach. We are thrilled that you stayed with us again on your second visit. Thank you for your remarks on our very clean hotel, free breakfast, friendly staff and divine views of the Gulf of Mexico. We will be looking forward to your third trip.

"Great stay!"

4
brichardson2020, Southport, North Carolina 28/01/2020

The desk staff was wonderful in helping us navigate the town and areas. The beds were the most comfortable ever and also the pillows. The beach looked beautiful from the room and the rooms were extremely clean.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Comfortable beds and extremely clean rooms are both very important to our guests. Thank you for your review. Our wonderful front desk staff will be glad to know they could help point you in the right direction. We look forward to your next great stay.

"Wonderful honeymoon"

5
User 21/01/2020

We stayed there on our honeymoon. The staff was very helpful and friendly. Stayed on the 4th floor, balcony side beautiful view. Room was very clean. Love the fresh remote .and that they way wash everything when guest checks out including shower curtain.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Honeymoons are perfect for the beach. Thank you for sharing your experience, especially your remarks on the very clean room and fresh remote. Our cleanliness standards are the highest in the hotel industry and our housekeeping department will be glad to know their efforts are appreciated. We hope you return for your anniversary next year!

"Wonderful Stay"

5
User 20/01/2020

This was a very clean, comfrontable, Hotel. The Desk Clerks & workers were very friendly & kind. Went out of their way to help . The Breakfast food was very good, always had a big container of freash Orange water & cups all day for you to drink. Rooms are very comfontable, as well as the beds. Rooms are clean, plenty of clean towels.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Guests love our clean and comfortable beachfront hotel. Our friendly and kind staff will be happy to know that their efforts to go out of their way were noticed. Thank you for sharing your experience. We are glad that you enjoyed the free breakfast and the citrus water. We hope your next visit with us is another wonderful stay.

"Highly recommend"

5
Estate4th, Marion, Indiana 19/01/2020

Best Western of Ft. Walton Beach, FL, exceeded my expectations. Our room had a balcony, which gave an awesome view of the beach and waves coming in ... the hotel cleanliness, customer service, nice breakfast were top notch. An older hotel, but well maintained. We stayed 4 nights in off season during mid-January. Within walking range of several restaurants. Very affordably priced.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Exceeding expectations is our specialty. Guests love our awesome views of the Gulf of Mexico. Thank you for your remarks on our customer service, clean and well maintained hotel, top notch breakfast, and proximity to great restaurants. We are honored that you highly recommend us and we hope to serve you again on your next getaway.

"Great Places to eat, lots of fun stuff to do on and near the Hotel"

5
janetf731, Steeleville, Illinois 17/01/2020

Best Western at Ft. Walton beach, Florida Great Place, lots of attractions with in walking distance and a short drive away. As well as lots of good dinning & Bars the Hotel Swizzle Stick Lounge open daily, 4 to midnight with live entertainment starting at 8 p.m., a Cabana Bar Seasonal. Pool & deck open from 8 am to 10 pm. Heated pool in off season, they offer pool towels, swim diapers, toiletries & laundry essentials. Complimentary Beach Package included with your stay 2 beach chairs & 1 umbrella per room 9 AM to 4PM (weather permitting) & (Seasonal) Children's movies shown at 6:30 pm nightly in the conference room. ATM located in the building.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Perfect location and incredible value seem to be what guests love the most about our hotel. Thank you for your review. We are thrilled that your stay was a success and we hope to have you back soon.

"A touch of South Beach"

4
studio205, Fort Walton Beach, Florida 17/01/2020

I love the decor of this place...The lobby reminds me of a vintage South Beach resort in Miami...I had an early morning the next day so didn't get to the Swizzlestick lounge but it it was rockin'! Easy check in and of course what a beautiful view of the Gulf. The weather was odd so there was fog but it didn't detract from the view and the sound of the waves rolling in.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Our funky retro vibe gives guests a blast from the past. Our Swizzle Stick lounge offers the finest martini on the Emerald Coast. Thank you for sharing your experience. We hope you stay with us again the next time you are looking for a touch of South Beach.

"Great for a Beach Getaway"

5
Buffy13, Austin, Texas 17/01/2020

Very nice small hotel— on the beach—great breakfast, presented nicely— really good coffee! Rooms are decorated in retro beach motif— very attractive. Lovely pool and patio.Several restaurants within 3-5 minute drive.

"Birthday"

5
James W, Dalton, Georgia 15/01/2020

Stay at this hotel for the first time this weekend and totally enjoy it had excellant service room was clean and comfortable, bed was very comfortable and had a balcony room beach front with excellant views of beach and pool. this is a older hotel but you can tell they have worked hard to keep it up to date. Very profeesional staff and very helpful and always had someone around to help

"Great stay"

5
User 13/01/2020

The room was nice and clean. The hotel staff were very friendly. The ocean view was amazing. My fiance and I loved sitting on the balcony and looking at the ocean.I love that the room has a refrigerator and microwave.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Our friendly staff will be glad to know you had a great stay in our clean and well-appointed beachfront hotel. Thank you for sharing your experience.We hope you and your fiance visit us again soon.

"Pretty good"

4
travelingman130, Clearwater, Florida 11/01/2020

Place is a little older but still pretty nice. ive stayed here several times. even get a seat on the beach. has a small bar downstairs but it looks dead half of the time. place is always pretty clean and not hard to find parking

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Many return visitors to Okaloosa Island enjoy our intimate beachfront hotel. We are glad you have elected to stay with us so many times over the years. We hope to serve you again when you come back to the beach.

"Good place"

5
User 07/01/2020

The hotel, rooms, people working were very nice. Everyone seemed to do whatever it took to make the stay enjoyable, Quite a few resturants in the area and it was nice to walk out to beach, The lounge is very nice and the bartenders were good,

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Our award winning staff strives to ensure each guest is treated like a VIP. Thank you for your sharing your experience. We hope you select us again when you are in the Destin-Fort Walton Beach area and you need a good place!

"Beach Weekend"

4
User 06/01/2020

Nice hotel with great beach access. It's kind of a no frills place, but has everything you need for a good time at the beach. It's fairly convenient to restaurants and other things you might need. I'll go again.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
We offer everything you need for a good time at the beach. Thank you for your comments on our great beach access and convenient proximity to restaurants. We hope your next beach weekend getaway with us is another success.

"Worst customer service"

1
User 06/01/2020

When I arrived after driving whole day, the clerk told us our reservation canceled? I had to spend almost couple of hours to get my reservation back. The front desk clerk was horrible, instead of slove the issue she just denied our rservarion.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
We are sorry that your reservation come to our hotel incorrectly through Priceline and we are glad that we could help you resolve this matter with them in a timely manner. We are happy that you enjoyed your stay other than the initial miscue and we look forward to your return.

"untrustworthy thieves"

2
luciusd, Toone,Tn 02/01/2020

My wife and i booked a four night stay with Best Western Beach front, Fort Walton and were looking forward to getting away for a few days. On our way down from Tennessee (we were more than half way there) our car broke down. It was bad enough that we had to call and cancel our trip. I was informed that we would still be charged for ONE nights stay anyway. I didn't like it and said i would like to dispute that because these were circumstances beyond our control. I was told that the manager had made up her mind and would't change it. We returned to Tennessee and three days later when we checked our credit card account we found that the Best Western had tried to charge our card for FOUR NIGHTS! FOUR NIGHTS, NOT ONE!; $455.86; my credit card company wouldn't pay that so Best Western then tried to charge our account $343.08, but couldn't get the money, the credit card company had put a hold on our card. Best Western lied to us and tried to steal from us. Don't trust them!

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Thank you for reaching out and we are so glad that we could address your concerns. Our hotel has a 48 hr cancellation policy and the first night's room and tax is fully refundable if the reservation in cancelled prior. As we discussed on the phone, we did not charge for the additional three nights. We will be happy to further assist you with your financial institution. We sincerely empathize with your situation and we are looking forward to you and your wife's next opportunity to get away for a few days.

"NYE beach stay"

5
User 02/01/2020

We had a group in town for New Years Eve. We all stayed here and enjoyed the hotel and it's view of the gulf. Have the Swizzle Stick was a bonus! We enjoyed specialty cocktails from a fantastic bartender. The hotels decor is pretty cool too.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Beach trips with groups of friends are great opportunities to create lasting memories. We are glad you all enjoyed your stay. The Swizzle Stick is the perfect setting for a magical gathering. Our fantastic bartenders are renown for the finest martini on the Emerald Coast and we hope your group joins us again.

"quick one day trip to the beach"

5
John S, hoover 01/01/2020

the weather forecast looked good so we decided to make the 3 hour drive to best western fort walton beach and we were glad we did. the location is perfect and so was the weather. If you like watching dolphins swimming iand osprey hunting in clear blue gulf water from your hotel room this is the place to be.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Spontaneous quick one day trips to the Destin-Fort Walton Beach area are great this time of year. The dolphins are very playful and the osprey are very active when the water is so clear. Thank you for taking a moment to share your experience. We hope your next 3 hour drive to the beach brings you back to us.

"No hot water for 2 days left early"

1
User 30/12/2019

Had no hot water for 2 days, was scheduled to stay 4 days but checked out early after being told by front desk they did not know when it would be fixed.Was told they would fix it the day before but didn't. Bathroom Tub and sink drains were clogged and had about 4 inchs of water in them when using. Trip was ruined after we left 2 days early because of not wanting to take anymore freezing cold showers.On the way home stayed at another Best Western in Montgomery and the bathtub drain was clogged.there as well(must be a common problem at Best Westen hotels) Will not stay at a Best Westen hotel anymore in the future.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Thank you for writing a review based on your experience in Best Western in Montgomery. We are so sorry to hear of your inconveniences and we sincerely apologize on behalf of the brand. Our property routinely undergoes extensive preventative maintenance, including all tubs and sinks, and we can assure you: our drains are in fantastic working order. We hope that if your travels bring you to Okaloosa Island that you stay with us.

"Clean but no frills "

4
mtsublueraider, Tallahassee, Florida 29/12/2019

An older property that's been updated. No complaints at all when it comes to cleanliness. It's a good home base if you're in the area but nothing spectacular that makes me want to be loyal. Check in process took a long time. Pool and bar area were adequate. Not many king rooms at all so if you're a couple traveling that may be an issue. No hot tub. Breakfast was plentiful but not much seating on a sold out night.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Thank you for taking a moment to share your review. Our beachfront hotel is a fan favorite among keen travelers of Okaloosa Island. We appreciate your remarks on our very clean, perfectly located hotel and our plentiful free breakfast. We offer additional breakfast seating in our conference room next to the Swizzle Stick Lounge. We are glad that you found the Swizzle Stick and the beachfront heated pool adequate. Both your pros and cons will be taken into account as we strive to continue perfecting the guest experience. We hope you choose us again when you need a clean hotel on the beach.

"Very Happy but have issues"

5
User 20/12/2019

The entire stay was amazing. We stayed for free on points earned. Used debit card to cover deposit. Charged 3 beers in lounge to the deposit.....so instead of taking $9 out of the $50 deposit.....they added $9 so they could charge me $59!!! Then told me the balanced would be cleared back to my card in 3 business days. Today is Friday.......still no money back. Called my financial institution.....they inform me the hotel has my debit card on a 21 day hold!!!! Why.....what reason do you need to hold my money and card open for 21 days!!!!! I loved the stay the place and the people but Im pissed about the procedure!!!

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Travelers love our award winning beachfront hotel. We are so thrilled that you were very happy with your stay and we apologize for any miscommunication or inconvenience. At check-out, the $50 incidental authorization is released on our side immediately. Financial institutions may take several days to release this hold and we can send you the receipt to provide to them. Thank you for your review. We are glad you loved your stay, the place and the people; and we hope you visit again soon.

"Fort Walton a good place to visit"

4
charity845, Huntsville, Alabama 11/12/2019

The front desk very helpful. Hot breakfast bar that changes up some everyday. We have stayed here a couple of times before, never had any problems or issues. Cute retro vibe going on. They do have a pool but did not try it in December.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
We are thrilled you elected to stay at our cute retro hotel again. Thank you for your remarks on our free breakfast, our very helpful front desk and our heated beachfront pool. We look forward to your next trip to Fort Walton Beach.

"Great Place"

5
Adam S, Phoenix, United States 07/12/2019

Clean, Great Service, Comfortable, Great location,' Relax, walk on the beach, swim, go to the board walk, kayak, paddle board, Publix is very near for your groceries & needs, Thiis is a fun & relaxing place. Great Breakfast

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Guests have fun at our relaxing beachfront hotel. Thank you for sharing your experience, especially your comments on our great breakfast and close proximity to grocery, restaurants and nightlife. We hope you choose us again when you need a great place to stay on the beach.

"BW-FWB in December"

5
Gary O, Sugar Land, Tx., United States 07/12/2019

Excellent accommodation at this Best Western hotel in Fort Walton Beach, Florida. Throwback 60's decor in lobby brought smiles to our faces as we registered Staff was delightful, helpful and friendly.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Our throwback decor always brings a smile to the faces of our lovely guests. Thank you acknowledging our helpful and friendly staff. We hope to see you again soon when you need excellent accommodations in Fort Walton Beach.

"Excellent stay"

5
User 06/12/2019

The stay at the Best Western in Ft Walton awesome, wonderful and exciting. The view from the room was amazing. The breakfast was very good. The staff on site were great. Hot water was low at times....

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Amazing views from our beachfront rooms make our guests happy. Thank you for commenting on our very good breakfast and great staff. Your pros and cons are very helpful as we perfect the guest experience. We look forward to your next excellent stay.

"Our annual trip to the Destin area"

5
User 05/12/2019

The staff was nice. The rooms were very clean. The View was incomparable! Two mornings we actually watched the Dolphins swimming by. The pool was nice and very clean. The staff was always busy cleaning or doing something to keep the place nice.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Dolphins swimming in the Gulf of Mexico in the mornings as the sun rises makes for an incomparable view! Thank you for sharing your experience. Our nice staff is diligent in keeping our hotel in great condition. We hope to serve you again on your next annual trip to the Destin-Fort Walton Beach area.

"great beach getaway"

5
User 02/12/2019

We love this hotel and the area that it is in. We loved the complimentary beach chairs and umbrella and the free breakfast! It is close to some good restaurants (walking distance) and has a nice little lounge if you don't want to leave the hotel to have a cocktail.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Directly on the beach and close to many good restaurants, our hotel is located in a perfect area. Our Swizzle Stick Lounge is renown for having the finest martini on the Emerald Coast. Thanks for your review. We look forward to your next great beach getaway.

"Best place to stay in Ft. Walton Beach"

5
Timothy B, St. Peters, United States 02/12/2019

We have stayed at the Ft. Walton Best Western for our last 5 visits. The location is great, the employees are first class and so is the hotel. Good breakfast, clean facilities, and 24 hour service makes this our go to destination.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Families come back to the Destin-Fort Walton Beach area year after year to enjoy the Gulf of Mexico. Thank you for sharing your remarks on our 1st class staff, good breakfast and great location. We hope you elect to stay with us again on your 6th visit.

"Nice, clean and convenient"

5
Susie W, Murfreesboro, Tennessee, Usa 20/11/2019

I loved this hotel. The lobby and cocktail lounge were art deco style which is right up my alley! My room was clean and quiet with a beautiful view of the ocean. The staff is also very nice and accommodating. The location is close to restaurants and entertainment. The price cannot be beat!

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Travelers love our hotel's beautiful view and attractive prices. Thank you for sharing your remarks on our close proximity to restaurants and our world famous Swizzle Stick Lounge. We hope you select us again when you need a nice, clean and convenient beachfront hotel.

"exactly what we were looking for in a hotel."

5
jackmuk7, Mukwonago, Wisconsin 17/11/2019

We stayed at the Best Western for a few days before checking into the condo we rented for the week in mid October. I choose this hotel because of its location, the fact that breakfast is included in your stay as well as beach chairs.Its so nice not to have to go and buy beach chairs when on vacation. The beach is WONDERFUL! Everyone at the hotel was very nice and helpful and The décor of the hotel is fun The complimentary breakfast was a huge plus for us. There were many options to pick from each morning and was always being restocked. There are many tables both inside and out to sit at,including an entire room off of the buffet that is open as well. We had one small issue with the hot water in the shower and within minutes a maintenance man was there to fix our issue. If you are looking for a nice, clean hotel, in a great location, with an awesome beach this is the place for you!!

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Our nice, clean and perfectly located hotel is very popular with frequent travelers to the Destin-Fort Walton Beach area. We are glad our direct beach access, complimentary beach chairs & umbrella, and free breakfast were a huge plus for your stay. Thank you for sharing your experience. We are thrilled that we could provide exactly what you were looking for in a beachfront hotel and we hope you return soon.

"Comfortable Property - great view"

5
User 13/11/2019

We stay a few times a year at this property and have for the past 10 years. It is always a consistent and great experience. Friendly staff, clean/up to date facility that is beach front - nice dining experiences close by.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Return visitors make our jobs fun. We love when families come back year after year to create new memories. Thank you for your remarks on the many close dining options and our perfect beachfront location. Our friendly staff will be looking forward to your family's return to our comfortable property on Okaloosa Island.

"Extended weekend stay"

3
Tammie C, Gallatin, Tennessee 10/11/2019

The hotel was clean and the location was nice. The lounge was small but nice. Great mix drinks. The free breakfast was good. The only problem we had was not enough hot water. Over all the location and the free beach chairs was great.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
We are glad that you enjoyed our free breakfast, free beach chairs & umbrella and great drinks from our award winning Swizzle Stick Lounge. Thank you for your review. Your pros and cons will be considered as we continue to strive for perfection. We are thrilled that you enjoyed your extended weekend stay and we hope you return soon.

"Everything you could want at the Beach!"

5
AimlessJohnston, Franklin, Tennessee 03/11/2019

We stayed at the Best Western, Fort Walton Beach, FL, for a brief stay at the end of October. The facility is uniquely decorated, very clean, and well staffed. I loved that they provide 2 beach chairs for every room. It was great not to have to travel with any, let alone having to carry them to and from the beach. Our room was very comfortable and we loved having a beach front balcony from which to enjoy the sunrise and sunset. The only cons were that the one elevator was a bit slow and the front entrance doors are not automatic. But that's being super picky. I definitely recommend this BW.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Fall is a fantastic time to visit Okaloosa Island. The sunrise and sunset are beautiful from our beachfront balcony rooms. Travelers value the convenience of 2 beach chairs & umbrella being included with each room. Thank you for your feedback. Our hotel features two elevators, one at both ends of our lobby. We are so glad that you enjoyed our unique decor and that your room was clean and comfortable. We appreciate your recommendation and we are looking forward to your next beach vacation.

"Great Place"

5
ajh1192, Naperville, Illinois 01/11/2019

My husband and I stopped by this hotel on a recommendation from another local. We visited the “speak easy” type bar they have on site. They have a a full bar with specialty martinis. From the moment we stopped in the bar it was like walking into a Cheers episode. The bartender Justin made great drinks and was very friendly and made us feel at home. We were able to meet some “regulars” who were equally friendly. This bar has live music as an added bonus. We met the manager Paula who went out of her way to make sure we were having a great time. This will be a regular destination for us when visiting this area and I would without hesitation stay at this location next time. The rooms look clean and the views are amazing.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Word of mouth is the best advertisement. Our hotel is beloved by keen travelers aiming to maximize their Florida experience. The Swizzle Stick Lounge is renown for the Finest Martini on the Emerald Coast. Thank you for heeding the recommendation from your local friend. Our wonderful GM, Paula, and our talented mixologist, Justin, will be thrilled to know that their efforts made you feel at home. We look forward to being your regular destination when you visit the Destin-Fort Walton Beach area and you need a great place to stay.

"Will be back"

5
kaerae1989, Saint Louis, Missouri 31/10/2019

I had just left a horrible hotel and walked into the lobby here. I explained to the lady on duty what I had just left and wanted to see a room before I committed to this hotel. She let me see the room, no problems. She then told me that if I signed up for the rewards program I would save more on my stay and earn a free night. Everyone I encountered here of the staff has been beyond helpful and friendly. I will be back!

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Best Western Rewards program rates are lower than any other rates available anywhere. Thank you for your review. We are glad that you got a great rate on a great room. Our staff always goes above and beyond to be helpful and friendly to each guest. We hope that you come back again soon to use your free night.

"Clean and mostly well maintained."

4
shar0nhenley, Arnold, Missouri 28/10/2019

The hotel is brightly decorated and the location is perfect!! My daughters and I enjoyed our first trip to the Destin/Fort Walton area. I appreciated the location as it was a little off the main road and very quiet.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
We are elated that you and your daughters enjoyed your first trip to the Destin-Fort Walton Beach area. Our bright decor and perfect location are highly favored by avid travelers. We hope your family returns soon for another enjoyable beach getaway.

"Great stay"

5
Jackie F, Macon, Georgia 26/10/2019

The lobby was cute, and the room was very clean. The Continental breakfast was more than expected. The View of the beach, the sunrises and sunsets was breathtaking! The staff was friendly, it was a trouble free stay.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Breathtaking sunrises pair nicely with fresh hot coffee. The view of the beach is spectacular at sunset, especially with a cocktail from the Swizzle Stick. Thank you for sharing your experience. We hope you visit us again soon.

"wonderful"

5
User 26/10/2019

Wonderful stay!! But wish they had coffee available at all times in lobby for guests. Guests come and go at all times of day and night. Would be a nice and simple courtesy to have. Other than that I would recommend this place to everyone!!

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Wonderful stays are our specialty. Thank you for taking a moment to provide us with your valuable feedback. Coffee is fresh and available in the lobby 24/7 and we apologize if there was a momentary lapse as we were brewing a fresh new pot. We thank you for your recommendation and we hope that you return soon for another wonderful beach trip.

"Loved our stay"

5
User 25/10/2019

We stayed 5 nights at the Fort Walton Beachfront and it was a great time. The highlight of our stay was Don at the cabana bar. He made everyone there feel like old friends. We were disappointed that the cabana was not open during the week.

"Relaxing getaway"

5
Gail F, Ashville, Alabama 23/10/2019

This is a great location right on the gulf shore. Great amenities, clean, fridge and microwave in the room. You can walking to great dining and have clear views of the sunset. Has a great beach for an ocean side wedding as well as umbrellas and chairs on the beach each day for motel guests.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Our perfectly located beach front hotel is ideal for a relaxing getaway. Sunsets are gorgeous from our private balconies. We are glad that you enjoyed our amenities, especially the beach chairs & umbrella. Our direct beach access is great for destination beach weddings. We look forward to your next relaxing getaway.

"This is absolutely THE place to stay when traveling to Ft. Walton!!!"

5
michaelsZ7533QV, Harvest, United States 22/10/2019

Every person at the front desk was phenomenal! Camele, Drew, Michael, Dawn, Shay, even Paula, the general manager, and Kevin, the sales director made us feel at home anytime we so much as passed by them. All of the staff was welcoming and knowledgeable. Everyone was eager and excited to answer any questions we had and were even able to recommend some great of places to eat and shop. Russell in the maintenance department was quick and happy to replace the batteries in our remote. It took less then 3 minutes from the time we called the front desk to the time is was fixed for him to help us. The housekeeping staff was also exceptional and we were never in need of anything for our room. This is a great place to stay when traveling to the area. Be sure to get a beachfront room, the view is AMAZING! We can't wait to come back, we will always stay at this hotel in the future. Thank you to everyone working at this hotel for making my family and I feel at home. We can't wait to come back!

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Our phenomenal staff enjoys going above and beyond at every opportunity for our amazing guests. Thank you for your detailed review. Camele, Drew, Dawn, Shay, Paula, Russell and myself are all very happy that we could help make your stay a success. We strive to make each guest feel completely at home. We are thrilled to know that you will be bringing your family back again when traveling to the Destin-Fort Walton Beach area.

"Great staff"

4
User 22/10/2019

Cute old hotel, has been updated. Breakfast provided was okay, but not real eggs, no cut fruit. Glass on display was splendid but very dangerous and should be protected in a locked cabinet. Must drive everywhere, no walking distance shops or restaurants. It was a nice place all in all. Great view, great staff, beautiful beach.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Thank you for taking a moment to share your review. We are glad you enjoyed your stay. Most guests feel that the many restaurants within walking distance are fantastic. Both your pros and cons will be taken into consideration as we strive to perfect the guest experience. We hope that you come back again soon for another successful beach visit.

"Best hotel in Fort Walton"

5
Christine R, Muscle Shoals, United States 21/10/2019

We always stay at this Best Western when we come to Fort Walton ,it is right on the beach ,the staff is very friendly ,the rooms are always clean ,the price is very reasonable, the best part is we have 2 free beach chairs and 1 umbrella per day ,the breakfast never disappoint and free popcorn all day

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Return visitors make our jobs so much fun. Thank you for your comments on the value of the amenities that we offer. Guests love our complimentary beach service and free breakfast. Our very friendly staff will be glad to know that you consider ours to be the best hotel in Fort Walton. We hope you return again soon.

"Girls trip"

5
User 17/10/2019

Such a great hotel right on the beach and close to everything Must check out Floyd's Nd Anglers restaurant while your there Love that they are on the beach.,and if your up to it you can walk to there from the hotel.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Girls trips to the beach are unforgettable. Thank you sharing your remarks. Our perfectly located hotel is directly on the beach and close to many great restaurants. We can't wait for your next ladies vacation to Fort Walton Beach.

"Great Honeymoon"

5
kinzuatimber, Kane, Pennsylvania 16/10/2019

The hotel was very clean and the staff were all super friendly and helpful. Location is ideal, with a private beach. Very nice to have beach chairs included in the price unlike many other local hotels who charge extra fees. Plenty of seating for breakfast and a good variety of food. Highly recommended! We will be choosing this location again the next time we visit the Destin area.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Honeymoon beach getaways are a great reason to visit the Destin area. Thank you for review. Our super friendly and helpful staff will be thrilled that you enjoyed your stay. Thanks for your remarks on the variety of our free breakfast and the value of the complimentary beach service. We will be looking forward to your next visit with us on beautiful Okaloosa Island.

"Amazing customer service"

5
User 16/10/2019

We arrived at the hotel early and they let us use all the amenities while we waited on our room to be ready. They supply beach chairs and umbrellas and towels at no extra charge which is amazing. The pool is nice also. What was even better is they offered to let us use the amenties after check out if we wished to which was super nice. We will definelty be back fornthe amazing hospitality.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Complimentary beach chairs & umbrella are appreciated by our guest. We are happy you were able to take advantage of our amenities while your room was being prepared and after check out. Thank you for sharing your experience. Our staff will be thrilled to know that our amazing hospitality will heavily influence your decision to come back for a return visit.

"Always a good time"

5
Suzin S, Elyria, Ohio 14/10/2019

Once again we stayed at this Best Western. Never disappointed with a stay. This is a very busy and popular location. Had hoped for a 3 day stay but could only get 2. At the 11th hour they came through for us and we got the 3rd day and we did not have to change rooms. How nice of them. The view is constantly changing and always beautiful when staying in the Gulf beach front rooms. The balconies are very comfortable. A great place for morning coffee or to watch the sun come up or go down in the evenings. All the employees are so helpful and pleasant. We love the Tiki bar and Don Fuller the bartender. He doesn't skip a beat with drinks and always has an interesting story to tell. Full of good information about the Island and areas surrounding it. Paula, the Inn Keeper, is a dream come true. She is always available for suggestions and accommodating you and your family. The sand is white and NEVER hot!!

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Our pleasant and helpful staff works hard to ensure that we make each guest feel like a VIP. Thank you for sharing your experience. We are thrilled that we were able to extend your stay and keep you in the same room. Our amazing GM, Paula, and Cabana Bar Don will be glad to know that his efforts were well received. We hope your next with us in another success.

"4th time visiting"

5
tmob0415, Salem, Indiana 14/10/2019

4th trip here and the first time in 2 years Hurricane free. They always make us feel like family and will continue to make this place a family tradition. I notice familiar faces every time we visit and that lets me know it must be a good place to work. We were always met with smiling faces whether it be with front desk, breakfast, housekeeping, maintenance, etc.... Don at the bar is always my favorite. Always good for a laugh and is also a great Bartender.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
We love to see the familiar faces of our returning guests, year after year. We are proud that our guests feel like family. Our award winning staff strives to deliver excellent service, with a smile: especially our legendary Cabana Bar Don. Thank you for your review. We look forward to continuing your family's tradition with next year's 5th visit!

"Best affordable htoel experience in Fort Walton!"

5
bberrey1016, Horton, Alabama 07/10/2019

Great Hotel stay for the price & amenities! The staff was super friendly & helpful, rooms were very clean and comfortable. Nice high speed internet and Free hot breakfast bar. Right on the beach with 2 free beach chairs and umbrella set up! For the price paid this Hotel exceeded my expectations. Highly recommend.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Right on the beach with 2 chairs & umbrella complimentary, we offer the best affordable hotel experience in the Destin-Fort Walton Beach area. Thank you for sharing your review. Our super friendly and helpful staff will be glad to know that all the hard work is paying off. Thank you for your comments on our fast wifi and great complimentary breakfast. We hope that you return when you're looking for a great hotel that exceeds expectations.

"Vacation"

4
crystalnola, Cambridge, Ohio 04/10/2019

We really enjoyed the location. It's off of the main strip which keeps you away from the main traffic. It's right out side of Destin, less congestion for the off season. Pier and yummy restaurants nearby. We will be back!

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Just outside of the congestion of Destin, our perfectly located beachfront hotel is really enjoyable. Thank you for sharing your experience. We can't wait to welcome you back on your next beach vacation.

"Great Beachfront Hotel"

5
mrlarryhuffman, Douglasville, Georgia 02/10/2019

Service and amenities were great. View from balcony was wonderful and the rooms were very comfortable. Location was close to many good restaurants and the free breakfast was the best I have experienced.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Our award winning service and ample amenities are almost as remarkable as the wonderful view. Thank you for sharing your experience, especially your comments on our complimentary breakfast and many close restaurants. We hope you chose us again when you need a great beachfront hotel.

"Beach getaway"

5
Polo63857, Kennett, Missouri 01/10/2019

Loved this hotel! Very clean and the beds were so comfortable. Perfect location to several restaurants. Loved how this hotel was smaller and easy access to the beach. We got a room with balcony and had great beach views. Breakfast was also great with different options daily. We will definitely be staying here again!

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Travelers love our intimate boutique hotel. Thank you for your review. We are glad that you enjoyed the view from your very clean and comfortable balcony room. Thank you for your comments on the variety of our complimentary breakfast. We look forward to your next beach getaway.

"Great Place to Stay in Fort Walton"

4
User 01/10/2019

The room was clean. Staff was very nice. Close to the beach and the beach chairs and umbrella was nice. Outside bartender at the pool was rude and didn't want you to have your own cooler. He only wanted you to drink if you purchased from him. He tried to tell people you couldn't have a cooler at the pool.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Thank you for your review. We are glad you enjoyed the complimentary beach chairs & umbrella. Our guests are welcomed to have coolers and we ask that no glass be present. Thank you for your comments on our clean rooms and very nice staff. We look forward to serving you again when your looking for a great place to stay in Fort Walton Beach.

"Awesome"

5
User 29/09/2019

Very clean and the breakfast was great. I would highly recommend this hotel for any type of stay. I was on a mini solo vacation and felt very safe being there alone. The views were amazing and the free beach service was a big plus.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Mini solo vacations are great when you have no worries. We are glad you enjoyed stay. Thank you for your remarks our very clean hotel and great free breakfast. We are thrilled that you found free beach service to be a big plus. We will be looking forward to your next awesome beach trip.

"Nice place to stay"

5
Sustaindad, Colorado 26/09/2019

Great Value. If you book a room ocean view it is gorgeous . Rooms were clean and comfortable . The walk to the beach is short and the umbrella and recliners are there ready to be enjoyed . Staff was friendly and helpful .

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Thank you for taking a moment to share your experience. Our friendly and helpful staff take pride in our clean and comfortable hotel. Savvy guests agree that complimentary beach chairs and umbrellas enrich the Florida experience. We are glad you enjoyed the beautiful view from your balcony. We hope you visit us again soon when you're looking for a nice place to stay at a great value.

"I love staying at the Best Western on Okaloosa Island Florida"

5
User 24/09/2019

I stay at this property at least once a month on business and/or pleasure. My stay is ALWAYS excellent from check in (after being on the road for over 3 hours) to check out. I love the amenities including the free beach towel and reserved beach umbrella and the free breakfast which offers a great variety for the entire family. I also like that the hot breakfast entrees are different each day. Even in the middle of summer when the hotel is sold out, the staff does an excellent job in keeping up the breakfast/lobby area, as well as the pool and beach area. On my last visit I took a photo of the sugar white beach and emerald green gulf waters and posted on my Facebook with a comment that I love staying at the Best Western on Okaloosa Island, FL. I got MANY LIKES and responses including locals in that area. I would highly recommend this property for business or pleasure.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Frequent travelers of Okaloosa Island highly favor the superior value that we offer. As a return guest, you have a unique perspective that potential guests may find insightful. Since you have stayed with us for both business trips and pleasureful vacations, you understand the full value of our amenities. Thank you for taking a moment to share your experience(s). Our diligent staff strives to ensure that each guest feels like a VIP. We always love when guests post pictures of paradise on Facebook and get many likes, shares and comments. Thank you for your recommendation and we look forward to your stay next month!

"Family vacation"

5
Lneal316, Covington, Louisiana 24/09/2019

I was surprised with how nice our room was for the price compared to other competitors near by. There was a few little spots that showed age but everything was very very clean! Everyone was very nice. The beach was wonderful! Can't wait to go back next year!

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
First time guests are always impressed with how much value we offer compared to other competitors. Thank you for taking a moment to share your experience. We are glad your family beach vacation was a wonderful success. We can't wait to welcome you all back next year!

"30th Anniversary"

5
User 23/09/2019

Great place to stay. Very friendly and helpful staff. Nice pool and lounge area. The beach is very close. They provided chairs and umbrellas for free, nice surprise.We would definitely stay there again.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Congratulations on 30 years! Thank you for your review. We are glad you enjoyed our perfect beach location, nice pool and lounge area, and complimentary beach chairs & umbrella. Our very friendly and helpful staff will be looking forward to your 31st anniversary next year.

"Great beds!"

4
kathy633108, Indianapolis, Indiana 23/09/2019

My husband and I stayed at the Best Western Ft. Walton Beachfront for 10 days. The beds were the most comfortable beds I an remember in a hotel. The location of the hotel was great, right on the beach. We had a 5th floor room which was helpful in being away from the pool (a bit loud at night) and we had wonderful views of the ocean. The hotel staff were really friendly and helpful. Beach chairs and umbrella available every day. You don't have to bring your own! The breakfast was awful. If you want toast and yogurt you are probably ok, but the "hot" food had no taste and was really below par. The eggs were like rubber. Other guests were complaining about it as well. We went out to breakfast after day 3. My husband loved the coffee though.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Ten days is enough time to know that our beds are great. Thank you for your review. Many guests agree that ours are the most comfortable beds and ours is the most helpful staff that they can remember in a hotel. Our perfect location and wonderful view of the Gulf of Mexico are highly favored among avid travelers of the Destin-Fort Walton Beach area. We are glad that you enjoyed the complimentary beach chairs & umbrella and that your husband loved the coffee. When your travels bring you back to the area, we hope you give us another opportunity to provide another great stay!

"Great value and amenities!"

5
Loryn M, Zachary, United States 18/09/2019

Great value for the price. Located on the beach with chair and umbrella service daily, continental breakfast which has different options daily, a great pool and friendly people. We are ready to book our next trip here!

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Travelers desire the most value for their hard-earned dollars. Complimentary beach chairs & umbrella and complimentary breakfast are amenities that add value and make guests feel great about their choice to stay with us. Thank you for sharing your experience. We will be looking forward to your next great beach trip.

"Great trip"

5
ayersgj24, Carrollton, Georgia 17/09/2019

Great weekend get away with my son and his wife we had such a wonderful relaxing trip. The room was clean and the staff was very helpful. Close enough to walk to a great restaurant with fresh seafood. Will defiantly stay there again.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Family trips are best spent at the beach. Thank you for your comments on our clean hotel and helpful staff. We are glad that you found our close proximity to restaurants with fresh seafood to be great. We hope you bring your son and his wife back again soon for another wonderful and relaxing trip.

"An adorable, intimate hotel"

5
lesli514, Pensacola, Florida 16/09/2019

The decor was amazing. The rooms were so clean. The breakfast was delicious with quality cuisine. The motel itself had the most amazing decor. It felt like we were back in the early 60's Miami area. It was definitely a pleasant surprise as it is not your “typical” Best Western. We loved it and will never stay anywhere else given the chance to visit the area again.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Funky retro decor, clean rooms, quality breakfast and perfect location: are all very descriptive our our adorably intimate hotel. We are glad that you were pleasantly surprised by our atypical beachfront Best Western. We look forward to exceeding your expectations again the next time you visit the Destin-Fort Walton Beach area.

"Awesome"

5
Nancy P, Alton, Illinois 16/09/2019

Everyone was very friendly. The hotel is very clean. So close to the beach and added bonus not having to pay for beach chairs and umbrella. Don at the cabana bar was awesome as was Dan on the beach. Shea and Camille ( not sure of spelling) were very friendly and helpful.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Guests love added bonuses like complimentary beach chairs & umbrella. We appreciate you taking a moment to leave your kind remarks regarding our helpful and friendly staff. Cabana Bar Don and Beach Man Dan are superstars that keep our returning guests year after year! Our rising stars at the front desk, Camele and Shay, are quickly making a name for themselves. We look forward to your return to Okaloosa Island.

"Excellent staff!"

4
pacikage, Attalla, Alabama 15/09/2019

The staff was very helpful and super nice. Great location. Great value. Breakfast was tasty and plentiful. It was great to have two beach chairs and an umbrella included with the room, made our beach days so much easier with the kids.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Our excellent staff takes pride in delivering a superior guest experience. Our perfect location, abundant amenities and fantastic rates create great value for our guests. Thank you for your review. We hope to have you and the kids back soon for another easy beach vacation.

"Good Place To Stay"

4
theorize2, Georgia 10/09/2019

The Hotel location is good. The beach area was free of debris, 2 beach chairs and 1 umbrella are provided per room.They are picked up by staff at 5 pm so if you want to stay on the beach after hours be sure to bring your own hook up. Our room on the 3rd floor was spacious and kept clean by housekeeping. The continental breakfast provided was very good and the entire staff very nice and helpful. The lobby is a bit dated but I considered the look retro beachy . They offer entertainment for kids and adults without compromising the two. The pool area has a bar, lounge chairs and most times music. I did have a problem but it was addressed quickly so it's not worth mentioning in detail, but I said it just to let people know the staff is concerned about how well you enjoy your stay..I would stay here again if I go back to Fort Walton Beach

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Thank you for sharing your experience at our perfectly located beachfront hotel. Guests enjoy the two beach chairs & umbrella included with each room. Complimentary breakfast is another amenity that our guests appreciate. Our retro beachy theme is widely renown. Thank you for your remarks on our entertainment for adults and kids. We are glad that we could convey our concern while quickly resolving your issue. We hope that when you come back to Ft. Walton Beach, you give us another opportunity to provide a good place to stay.

"Nice stay"

5
tonyaf462, Westmoreland, Tennessee 10/09/2019

Had to revise vacation due to Hurricane Dorian. Never stayed in Ft. Walton before and was pleasantly surprised. Hotel was reasonable priced for a beach side room. Complimentary beach chairs and umbrella was great as we usually have to pay for this service at St. Augustine Beach. Overall we were very pleased with our stay.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Hurricane Dorian was devastating and our thoughts and prayers go out to those affected. We are glad that we could provide reasonably priced accommodations for your revised vacation. The value of our beachfront hotel is pleasantly surprising to most of our first-time travelers to Fort Walton Beach. We look forward to your next trip to Florida.

"Great view!"

5
shodan98, Pineville, Louisiana 07/09/2019

This hotel was exactly as advertised. Our room had a balcony facing the beach with a beautiful view. The price was very reasonable considering the location and the fact that it was labor day weekend. The room was very clean and the staff was super friendly and helpful.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
September is a popular time to visit the beach. Thank you for sharing your review. We hope you enjoyed the complimentary beach chairs & umbrella as much as you enjoyed the beautiful view from your balcony. Great quality plus great price equals great value. Our helpful and friendly staff will be looking forward to your return.

"SHAY(Onsite) & CRYSTAL(Corporate) offer INCREDIBLE & professional customer service!"

5
tavernit, Lafayette, Indiana 07/09/2019

My husband and I are huge fans of Best Western and the super people that they employ. So when we had a small hiccup with one of our reservations recently, it was no surprise that we received the top-notch customer service that we know and love. However, I have to post this review to give a huge shout-out to SHAY & CRYSTAL!!! These 2 ladies WENT ABOVE & BEYOND with their great customer service & really impressed us with their professionalism and helpfulness. I hope that those in corporate operations, who hand out pay raises, read this & considers those 2 ladies for an increase in pay because they definitely deserve it!

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
We deliver top-notch service that our customers have come to know and love. Thank you for sharing your experience. Shay embodies our team's above-and-beyond attitude! We are glad that she could resolve the hiccup with really impressive professionalism and helpfulness. Shay and Crystal will be thrilled to know that their efforts were successful in helping to make your experience enjoyable. We hope you and your husband come back again soon for another beach trip.

"Love it!"

5
Beth Y, Hartselle, Alabama, United States 07/09/2019

We go here all of the time! What a relaxing trip! The staff is always friendly and the atmosphere is perfect. We especially love the cute retro look of the hotel. Free breakfast, too! You just can't beat the sugar white sands and beautiful water all along the emerald coast.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Return visitors love our cute retro theme almost as much as they love our direct beach access. Our friendly staff strives to provide the perfect atmosphere for our guests to fully relax. Thank you for sharing your review. The sugar white sands and emerald waters of the Gulf of Mexico will be here when you're ready for another relaxing trip.

"Awesome Location"

5
925royh, Kansas City, Missouri 04/09/2019

This place couldn't be in a better location. It's right on the beach and close to everything you could need like dining, shopping, attractions. The staff were absolutely amazing!! The room was roomy enough for a couple and had what we needed.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Directly on the soft sugar white sands of the Gulf of Mexico, our hotel is couldn't be in a better location. Our absolutely amazing staff will be glad to know that your room was roomy and we hope your next beach vacation with us is another success.

"Beautiful Hotel with Easy access to a Beautiful Beach"

5
traderreeves, Tampa, Florida 04/09/2019

We really enjoyed our stay here. They had a good breakfast with plenty of room to eat. The room was very clean and nicely decorated with a balcony that had a beach view. Less than 10 minutes to Destin and restaurants very close by. Staff were all friendly. We will stay here again.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Keen travelers of the Destin-Fort Walton Beach area highly favor our beautiful hotel. Thank you for your review. We appreciate your remarks on our complimentary breakfast and close proximity to great restaurants. Our friendly staff will be glad to know that you will be back to visit again.

"What a superb hotel"

5
User 03/09/2019

Excellent staff. Reasonably priced. A great bar. Right on the beach. The perfect quartet. Can't recommend this place enough. The beach is immaculate and the water crystal clear. If you are looking for a top notch true beach hotel this is your ticket.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Our top notch beach hotel is highly favored among travelers looking for superb accommodations at reasonable prices. Thank you for taking a moment to share you thoughts. Our excellent staff appreciates your recommendation and we look forward to your return.

"Great Stay!"

5
cheriesu, Land O Lakes, Florida 03/09/2019

I was pleasantly surprised at the service @ this Best Western. From the front desk attendant to the general staff , everyone was friendly and helpful. The onsite bar - Swizzle Stick was great! Very clean facilities too!

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Most of our first time travelers are pleasantly surprised by our superior service, very clean facility and perfect beachfront location. Thank you for sharing your experience. Our Swizzle Stick Lounge is widely considered to have the "Finest Martini on the Emerald Coast". We hope you visit Okaloosa Island again soon.

"Anniversary get away"

5
User 03/09/2019

The rooms were clean and the view from the balcony was amazing. We came to celebrate our 25 anniversary. The staff was very helpful and nice. The beach access was right thru the pool area. Beautiful beach area! We will go back next year with the whole family!!!

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Anniversary celebrations are best enjoyed at the beach. Congratulations on 25 years! Thank you for your review. Our very helpful staff will be looking forward to next year's whole family anniversary get away.

"Great Location Great Service would go Back"

5
mjlcarguy, O'Fallon, Missouri 28/08/2019

I retired on July 1st this year (2019) I told my wife I wanted to start my retirement just doing nothing but walking and laying on the beach. Even though it was August, and it was going to be super hot I didn't care. She booked the trip in April and got us a very reasonable rate. The staff was great very helpful, the location was really super right of the beach. Most days I never wore shoes, you can get to the pool and the beach from your room with ease. The included breakfast was way better than I anticipated. It was different every day, if you got there before 8 am everything was hot and fresh. Room was very clean no bugs good A/C and if you needed anything it was only a few minutes they would bring it to the room. We would stay here again

"Pay extra for a different hotel"

2
Adventure824358, White Bluff, Tennessee 26/08/2019

The beds were soo hard. The towels were so scratchy they hurt to dry off with. I asked for extra towels and washcloths several times but each time the room was cleaned they only gave us 2. That's the bare minimum (especially for 2 people) and certainly not extra, as requested. The elevator is old and rickety and seriously takes 5 minutes to come up to the 6th floor and is even scarier going down The rooms are absurdly dated. Between the decor, the amenities (or a lack thereof) and not being updated to accommodate new technology (plugs for phones, laptops, the television looked like it was about 15 years old, at least. we didn't even want to be in the room yet when we left the room we didn't have a safe to put our valuables in. We were in disbelief. I thought even 2 stars had safes.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Avid travelers of the Emerald Coast absolutely love our retro beach themed decor and our beachfront location. As a TripAdvisor Hall of Fame member, some key features that our return visitors appreciate are: complimentary beach chairs & umbrella, beach towels, free breakfast, and our award winning level of service. Guests love our clean rooms and our comfortable Serta Presidential Sleeper beds . Safety deposit boxes are located at the front desk and are available 24 hours a day. Thank you for your review. We hope your travels bring you back to the beach again soon.

"Love Bestwestern"

5
Patty C, Lake Panasoffkee, Florida 26/08/2019

This was a nice hotel. Good breakfast, great Tiki bar. Right on the beach. Rooms were nice, clean, comfortable beds If you are going to stay at the beach, don't complain about sand, it doesn't cone out of carpet. I've sold 3 cars with Florida sand in it and I didn't charge extra. So yes, you might find a little sand in the room. If your a beach bum like me, you'll understand.

"Girl's Trip"

5
Bryant B, Church Point, United States 26/08/2019

The staff at this hotel goes above and beyond to make us feel special! Being right on the beach helps when traveling with small children. (no crossing streets, etc.) The hotel is always clean and the breakfast in the morning is awesome! The Cabana Bar is my favorite!

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
'Above and beyond' is what it takes to make each guest feel special. Our staff strives to give VIP treatment at all times. Thank you for sharing your experience. Our perfect beachfront location is convenient for families with small children. We are glad that you especially enjoyed the Cabana Bar. We look forward to hosting your next girl's trip.

"Amazing hotel"

5
MelissaSowell2017, Brookland, Arkansas 25/08/2019

We absolutely loved the Best Western at Fort Walton. This was our second year in a row staying here and we will be back! The food is amazing, the atmosphere is amazing, the staff are all so kind. We love it!! We especially love that they have kids movie night and free popcorn.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Return visitors are always pleased with our amazing family atmosphere. On behalf of our kind staff, thank you for your review. We are glad that you enjoyed our amenities, especially the kids movie night and free popcorn. We will be looking forward to your return for your third visit to Okaloosa Island.

"It served its purpose"

3
amd78, Saint Louis, Missouri 23/08/2019

We stayed here for two nights as we wanted a property with beach access and appreciated the seating and umbrella availability. The staff was nice (we had a bug issue in our room, they took care of it) and the resort was clean for the most part. The beach was gross though. We ended swimming in the pool because of all the seaweed and moss and later found out from the pool bartender, there is a flesh eating bacteria in beach water. The pool bartender was working hard. We had fun with some fruity drinks and free popcorn. The Swizzle Stick lounge got very crowded and was noisy towards the end of the night. Breakfast was OK, but they serve it in the lobby, so it got crowded and loud. There weren't many seats available and breakfast choices were limited. Our stay was OK. Should I return to the area though, we'll find another place.

"Nice place with a good service and a great location!"

5
RachelRu, Dallas, Texas 20/08/2019

The hotel was great - the staff, the location, everyday breakfast, the beach were very good. Stayed there for a week long road trip from Texas and really like it. Very friendly staff, always ready to help. The lady Camele on the reception was very nice and helpful. Breakfast was typical for this type of hotels, but it was different every day, which is nice. The location is great with a nice clean beach. They provided a complimentary beach set up with two chairs and umbrella 9-5pm, which was very useful. You can rent the board and kayak for reasonable price. Clean, great service, location - what else do you need? The price-value is great for this level of hotels. The interior design feels like 70th, which is charming. Will go back for sure. Thank you Best Western Fort Walton!

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Our charming retro theme is beloved by avid travelers of the Destin-Fort Walton Beach area. Thank you for sharing your experience, especially your remarks on the value of the amenities that we offer. Our very friendly and helpful staff strives to provide an exceptional guest experience. Camele is a welcomed addition to our award winning staff and we're glad that her helpfulness was able to stand out. We will be looking forward to your next great beach vacation on the Gulf of Mexico.

"Great Beach Access"

5
andreakR7486IM, Sioux Falls 19/08/2019

Overall I was impressed with this hotel. The value for the money in the area is exceptional. The beach front is easy to access and the beach accessories you can check out it also an added bonus. A few Great food options within walking distance

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Our great beach access is sure to please. When quality meets affordability, value is the result. Our beachfront hotel offers exceptional value by including added bonuses like: complimentary breakfast, beach towels, free beach chairs & umbrella. Thank you for your review. We look forward to your next great beach trip.

"Best Beach Vacation Ever"

5
User 17/08/2019

From the moment we walked in, the staff was very engaging and accommodating. Don greeted us immediately with a very warm welcome and later served us the best hot dogs ever and Pina colada's poolside. He also reccommended an excellent dinner venue, Stewby's, which was also amazing. Camele, at the front desk, graciously granted an early check in when we arrived at noon. She gave us all the pertinent information we needed and clear directions to our room. It was immaculately clean and beautifully beachy. The walk to the beach was less than one minute and we even got complimentary chairs and an umbrella to use while there. The next day, we were given a late check-out for 12pm by Shay and Camele but ended up not needing it. We wanted to stay another night but they were already sold out. When we come back, this will be our go-to place. It was the perfect experience for showing my niece the ocean for the first time. Thank BW Beachfront team! You made it wonderful!

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
We never get tired of our guests praising our very engaging and accommodating staff. It's always a pleasure when we have availability to grant an early check-in or late check-out. We are glad that you took advantage of our amenities, including the free beach chairs & umbrella. Whether you have a taste for a poolside pina colada or hot dog cooked in yuengling, our Tiki bar is open daily from 11am until 7pm (seasonal). Don, Camele and Shay will be happy to know they helped make your stay memorable. We are thrilled to be your go-to place when you bring your niece back for another 'best beach vacation ever'!

"Great staff"

5
User 13/08/2019

I stayed at this hotel for 2 weeks and had no issues thanks to Shay, who works at the front desk. Every time I needed something Shay was more than accommodating and super friendly. I would stay here again because of how great she represented the staff.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Our great staff is proud to read your review. Two weeks is more than enough time to fully appreciate the value of our hotel and staff. We are glad that Shay was super friendly and accommodating. We hope that your travels bring you back to the Emerald Coast in the very near future.

"Fun in the sun"

5
tinalouisehunter, Gurley, Alabama 13/08/2019

Hotel was clean and the retro look was fun! Breakfast every morning was good. Staff always available. Would definitely come back amd recommend. Hotels location was right in the middle of everything. Also received 2 chaira and umbrella right on the beach.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Thank you for reviewing our fun and retro beachfront hotel. We are glad that you enjoyed free breakfast every morning. We are happy that you enjoyed our amenities, especially the beach chairs and umbrella included with each room. We hope you come back again soon for more fun in the sun.

"Very happy"

5
User 12/08/2019

Our stay was very nice. Room was clean. Beds were very comfortable. Breakfast was a nice addition and beach access was great. Miss Paula and her staff were very friendly. My family and I will definitely stay here again.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Our incredible GM, Miss Paula, will be happy to know that your stay was very nice. Thank you for your comments on our clean and comfortable rooms. We are glad that you enjoyed our direct beach access and complimentary breakfast. Our very friendly staff will be looking forward to your family's return.

"Great for families "

4
brockkm, Houston, Texas 11/08/2019

Just spent a couple nights at the BW Ft Walton on our way to Orlando. This is a great spot for families not wanting to blow their budgets. The rooms are older but in perfectly fine shape. It's a beach hotel so I imagine lots of sand and beach water are traipsed in every day but the staff keeps the rooms tip-top. As other posters mention each room comes with an umbrella and chair set up on the beach which is less than 1 minute walk. That's a great perk. Breakfast is standard mid-budget chain fare which is fine for a day or two. Waffle maker, cereals, toast, etc. Desk staff is friendly and helpful. We got lots of beach towels and even watched a movie during kids' nightly movie hour. We luckily didn't get hard rain but I'm sure the staff would happily put a movie on if kids got washed out. The outdoor barkeep is a funny guy who doesn't know a stranger. Since we had the kids we didn't spend time in the “Swizzle Stick Bar” but it seemed to be a happening place. Make sure to walk over to Stewby's for great seafood!

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Your candid review is very helpful and much appreciated. We are glad that you were able to take advantage of our amenities. Our superstar barkeep, Don, is a funny guy who doesn't know a stranger and keeps our tiki bar full of laughter and good times. Our Swizzle Stick Lounge is a happening place and is touted as the finest martini on the Emerald Coast. We hope that you and your family come back to Fort Walton Beach on your way to Orlando again when you're not wanting to blow your budget.

"Carla"

4
User 09/08/2019

Rooms were comfortable and had a helpful and friendly staff. Breakfast was good with a good variety. Located directly on beach with a comfortable entrance to view. I would recommend this hotel for families. My husband and I would definitely return to this hotel in the future.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
We appreciate you taking a moment to share your experience. Our helpful and friendly staff takes pride in our clean, comfortable, beachfront hotel. We are happy that you found our daily breakfast to be of good variety. We hope to see you and your husband again soon.

"Great Hotel in a Great Location"

5
Shelz65, Eaton, Ohio 06/08/2019

Stayed here for a long weekend in June to celebrate our son's 13th birthday. The room was clean and comfortable and we had a balcony facing the gulf! The morning breakfast was good and they change it up slightly every day. They also provide an umbrella and 2 chairs per room that they set up for you every morning. The pool was nice and having the tiki bar right there was great! There is no issue with having coolers by the pool or the beach as long as there is no glass. We brought a cooler with lunch meat, bread, chips, etc for lunches so we didn't have to leave the hotel and the in room fridge was good sized so we had plenty of room to store the cold stuff. In the evening we walked to local restaurants for dinner. All in all it was a great hotel at a good price and we would absolutely stay there again!

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
The beach is the perfect place to celebrate a birthday. We are thrilled to know that you enjoyed your stay and that your family will be back. Thank you for your remarks on the variety of our daily free breakfast. We are glad that you took advantage of the complimentary beach chairs & umbrella and that you experienced the many wonderful restaurants within walking distance. We look forward to your return to our 'great hotel in a great location'.

"It was good for what it was. "

3
smilesalot15, Hazard, Kentucky 05/08/2019

It's a beach hotel. You get a free umbrella and chairs with your room. The beds were comfortable. The beach was pretty good. A mat leading closer to the water like some hotels have would be nice. It would be difficult to get someone onto the beach if they had mobility issues. The breakfast is nice. The waffles were great. I enjoyed the eggs. We made egg sandwiches each morning.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Thank you so much for your review. We are happy that you enjoyed our breakfast each morning. We are glad you found our beds to be comfortable and that you took advantage of the free beach chairs & umbrella. Your pros and your con will be taken into consideration as we continually perfect the guest experience. We hope that you stay with us again when your travels bring you back to the Emerald Coast.

"Great Hotel"

5
lewis29040, Atlanta, Georgia 01/08/2019

Great beachfront location, Rooms were very clean, property well kept, and people were always willing to help. Super nice bartender, he brought us plates to eat our lunch and offered us popcorn. We will definitely stay again!

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Our willing and helpful staff will be pleased to read your review. Thank you for your comments on our well-kept hotel's great beachfront location and our very clean rooms. Our super nice bartender will be thrilled that his efforts to go above and beyond contributed to your enjoyable stay. We will definitely be looking forward to your next trip to Okaloosa Island.

"Gem of a find"

5
Tyra H, Jayess, Mississippi 01/08/2019

Reasonably priced for the location, colorful decor, friendly staff, clean room, comfy beds, hot breakfast included, small night lounge, pool side bar, chairs and umbrellas provided for guest at no charge, quick easy access to the beach. You can tell that the staff work well together. Will definitely stay here more often.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Thank you for sharing your experience. We strive to provide value to our travelers and we appreciate that you mentioned several of our amenities that were valuable to your stay. Our friendly staff takes pride in our clean, comfy and colorful hotel. We are glad you enjoyed our poolside, beachfront tiki bar and our intimate Swizzle Stick lounge. Our quick and easy beach access and complimentary beach chairs & umbrellas are always appreciated by experienced travelers. We look forward to your return visits.

"Great Hotel"

5
missyporta, Clinton, Louisiana 29/07/2019

All of the staff at this hotel were extremely friendly and helpful. The room was nice and clean. Checking in and out was super quick and easy. The pool was always clean and the server at the hut was always there to take care of you. We will definitely be back!

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Your review is very much appreciated by our extremely friendly and helpful staff. Thank you for your remarks on our nice and clean rooms and our clean pool. Our bartenders are superstars and are always there to take care of each guest like a VIP. We are glad to know that you will definitely be back and we will definitely be looking forward to your return.

"Great stay and great value"

5
T_Genese, Decatur, Georgia 27/07/2019

We booked a Queen oceanfront view room for a getaway for a few days. I chose the Best Western based off previous reviews and I was not disappointed. Although it is not the newest or most updated hotel, it is clean and well maintained and the value for what you get is excellent compared to other hotels in the area. We had a gorgeous view from our balcony (although the view from room 212 is partially blocked by a palm tree). The breakfast was sufficient as long as you don't expect a full buffet, the pool/tiki bar is great with friendly service and the drinks were awesome and reasonably priced. My favorite part are the included beach chairs and umbrella with each room. The beach was never crowded and we never had to look hard for chairs even though we were there when the hotel was either at full capacity or close to it. Great restaurants close by. Go to Stewby's which is practically right across the street for great fresh seafood!

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
There are many great restaurants near our lovely beachfront hotel. We are so thrilled Stewby's has opened a new location directly across the street from us here on Okaloosa Island. We appreciate your pros and cons and we will take them into consideration as we strive to perfect our guest experience. We are glad that you enjoyed awesome drinks and friendly service from our poolside, beachfront tiki bar. We especially appreciate your comments on the value of our clean and well maintained hotel compared to other area hotels. We look forward to your next great stay with us.

"Great beach hotel"

5
Texas_USA_traveler, Fort Worth, Texas 26/07/2019

This is an older hotel but we had an awesome stay. They offer a nice hot breakfast every morning with eggs, bacon, sauage, waffles, etc. They have 2 beach chairs with umbrella included with very room with no extra charge and provide beach towels. Extras are available for rent. There was also free popcorn by pool every afternoon which was nice treat coming back from beach. Parking was easy. I would definitely recommend beach view room. They had fireworks on Wednesday night from pier when we were there and watched from balcony

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Wednesday night fireworks are beautiful from our balconies. Thank you so much for taking a moment to share your experience with us. We are truly glad that you enjoyed our 'great beach hotel'! Thank you for your comments on the variety our daily breakfast, easy parking, pool towels and beach chairs & umbrellas included with every room at no extra charge. We hope to accommodate you again when your future travels bring you back to Fort Walton Beach.

"Great location!!"

5
rebeccasd2016, Madison, West Virginia 25/07/2019

This was our first visit to Ft Walton but it won't be our last. This hotel was in a great location. Seemed to be a family oriented beach/hotel too. The two complimentary beach chairs and umbrella was a lifesaver too as we didn't have an added expense of purchasing these items and packing them to the beach ourselves. There was many activities for the kids too--volleyball, cornhole, paddleboards, kayaks, and the pool.

"Amazing surprise trip"

5
User 22/07/2019

I was worried when booking for a last minute trip, but was pleasantly impressed with this Best Western! Even though I was unable to get a beach view, the hotel was nice, clean, and very comfortable. Very convenient access to the beach and pool. The bartender rocks at the bar by the pool. Employees made our trip excellent! We usually go to Panama City, but I will definitely be back here just so I can stay at this Best Western!

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Last minute beach trips are one of our specialties. First time visitors are usually very pleasantly impressed with our nice, clean and comfortable hotel. Our beachfront pool is great and our guests love our convenient beach access. Our staff is full of all-stars and they will be be glad to know that their efforts made your trip excellent. Thank you for sharing your experience. We look forward to your next amazing surprise trip to the Destin-Fort Walton Beach area.

"Most relaxing vacation ever!"

5
R0nib713, Houston, Texas 18/07/2019

I wanted a hotel that gave us options to wake up to the sound of ocean waves as I sit on the balcony and drink my coffee or take an early morning stroll on the beach if I wanted. What I didn't want is to have to load everything in my car and drive to find a parking spot to enjoy a day at the beach. All I had to do is step outside and I was there. It was perfect! The staff was very helpful and friendly which made our stay even better.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Waking up to the Gulf's warm breeze and the sounds of waves crashing is a great way to begin the day. Fresh hot coffee on the balcony or a leisurely early morning stroll down the soft sugar white sands of Okaloosa Island is a great way to relax. We are so thrilled that you enjoyed your stay. Thank you for taking time to share your experience. We hope to see you again soon for your next most relaxing vacation ever!

"Excellent location and staff with average food and rooms!"

4
Donna M, Crestwood, Kentucky 14/07/2019

Our king size room with balcony oceanview was amazing. My husband saw a Marlin jumping in the water from the balcony. Each morning I sat outside and watched the beautiful gulf. All of the staff were friendly and very willing to answer questions and assist. The rooms and breakfast were okay, nothing spectacular. The pool was very small and the Tiki Bar expensive. However, the sand to the ocean was cool and not a long walk. The green emerald water was clear, making exploration fun. Something for everyone to enjoy.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Marlins and Dolphins are a common sighting in Fort Walton Beach. Watching the beautiful Gulf from your balcony is a great way to enjoy each morning. There is so much to explore when the water is clean and clear. Both your pros and cons are very helpful to our friendly and willing staff as we strive to provide a superior customer experience. We are so glad that your found something for everyone to enjoy and we hope your next trip to the beach with us is an even greater success.

"excellent stay"

5
majadama, High Wycombe, United Kingdom 14/07/2019

spent 6 nights here and had a very enjoyable stay. staff were very friendly and helpful when needed. room was lovely very spacious and of course a fantastic view. the hotel is right on the beach and the provision of beach chairs and umbrellas for guests is a great help. swizzle stick bar is very cosy for an evening drink and Dawn was an excellent bartender. as was Don at the tiki bar. breakfast is the usual BW fare and is adequate to start the day. there is water and coffee available all day in the lobby. the new Stewby's is just across the road. the only slight downfall for this hotel is the small pool and there is very little shade around the pool. but I still give it top marks and would not hesitate to stay here again.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Six nights on the beach is a great way to relax and recharge. Don and Dawn will both be so thrilled to know that they helped make your stay enjoyable. We are glad that you went to the new Stewby's Seafood Shanty directly across the street. Thank you for your review. We hope your travels bring you back to the Emerald Coast again in the near future.

"Love the Beach view and access."

5
Jenmomof4, Pineville, Louisiana 11/07/2019

Great view, great access to beach, good breakfast, pool, games, etc. Balcony view wonderful. Needs updating to add outlets by nightstand in room. Decor was colorful and pretty, Staff were nice and helpful.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
It's great of you to take a moment to leave us a brief review. We are glad that you loved the colorful decor, balcony view and beach access. We will take your comments into consideration as we continue to perfect our little slice of paradise. Our nice and helpful staff will be looking forward to your next beach vacation.

"Beach Getaway"

5
Renee R, Tucson, Arizona 07/07/2019

We were very happy with our vacation stay at this Best Western. Perfect location, beach vibe, clean, and quiet. Enjoyed the complimentary beach chairs and umbrellas. Really good value for the money. Would definitely recommend.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Okaloosa Island is the perfect location for a beach getaway. We are glad that you were very happy with our clean and quiet beach vibe at our funky-retro themed hotel. Thank you for your review: especially your remarks on the value of our amenities. We are looking forward to your next beach getaway.

"Review"

5
User 03/07/2019

Everithing is awesome just some days they clean very fast and she dont clean rigth but everithing is perfect the breakfast os good Defetivible I come back with my family at best western FT walton beach

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
We are so happy that everything was perfect with your visit! We love when families enjoy their stay so much that they decide immediately to come back again. We look forward to your next beach vacation on Okaloosa Island.

"Vacation"

5
User 03/07/2019

Truly enjoyed our trip. The hotel was very clean. Could not ask for a better view. We were directly above the pool and it was still quite. Beds were comfortable. The lighting in the bathroom could use some updating. Hotel staff was great.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
We truly enjoy seeing reviews from travelers who truly enjoyed their trip. Thank you for your comments on our clean, quiet and comfortable hotel. Our great staff will be glad to know that you recognized their efforts. We hope that we get another opportunity to host you when your travels bring you back to the Emerald Coast.

"Emergency beach vacation"

5
User 01/07/2019

I decided to take my daughter on a last minute getaway. She's 10 and the beach is her favorite spot. She loved the vibrant colors of the room. Both of us are OCD so we were a little thrown off by the in-room furniture not being symmetrical, but that's our weirdness. The rooms were clean and smelled nice. The pool area, while smaller, provided us plenty of entertainment when we didn't want to be in the ocean. The included 2 beach chairs, umbrella and towels was a welcome surprise. Overall, the hotel was nice. The wi-fi was a little spotty but that was probably more to do with the amount of guests than anything. If you have a younger child, then you know how important internet is to them.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
A last minute getaway can be a great opportunity to make a lasting memory. We are honored that you decided to stay with us on beautiful Okaloosa Island. Travelers love our vibrant colors and retro theme. Our very strong wi-fi extends all the way to the beach. We are so glad that you found the beach chairs, umbrella and towels to be a welcome surprise. We hope to see you again for your next emergency beach vacation.

"Vacation"

3
jamiemichelle42, New Iberia, Louisiana 30/06/2019

I had a few minor issues but for the most part it was a decent hotel. The breakfast had a lot of variety and was different each day. Even though the pool was small, I liked that it was heated and not too cold.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Thank you for your review. We are happy that you enjoyed our breakfast and found there to be a lot of variety each day. Our beachfront pool is a perfect way to enjoy the Florida sunshine when you are not in the Gulf of Mexico or relaxing in our complimentary beach chairs. We hope to have another opportunity to make your next vacation a success.

"Cute hotel and Great Atmosphere"

5
tnt01, mo 29/06/2019

I loved this place! We went here for my 50th birthday and had a great time. There's a fun tiki bar by the pool. The hotel is located right on the beach. The room was fine. Nothing special but a nice, clean room. The beach view from the room was amazing! There was a nice breakfast every morning too.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
A beach hotel with a great atmosphere is a perfect place to celebrate a birthday! We're glad you loved our hotel and that you enjoyed our fun tiki bar by the pool. Thank you for your comments on your nice, clean room and our daily breakfast. We are happy that you thought the view from the room was amazing! Thank you for your business. We hope to see you again.

"AWESOME Visit!"

5
KristaMW71, Galesburg, Illinois 27/06/2019

We spent a FABULOUS family day and night At The Best Western Fort Walton Beach, Florida! The customer service was above and beyond!!! Everyone was kind and did everything they could to make our stay and time wonderful. They were able to accommodate us with an early check in that we weren't expecting. The rooms were very nice and clean and had all the amenities we needed. The chairs and umbrellas on the beach were comfortable. The pool was perfect for our boys Lincoln and Harrison! And a HUGE shoutout to Ashley, the bartender, at the outdoor Tiki Bar!!! She remembered our names and is so much fun and extremely kind and friend! We will definitely be back to stay.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Thank you for letting us host your FABULOUS family day on your AWESOME Visit to Fort Walton Beach! We enjoy going above and beyond to ensure that each guest has a wonderful stay. Your boys are very memorable and we loved having your family with us. Ashley will be enthused to know that her efforts were recognized. We are glad you "will definitely be back to stay" and we will definitely be looking forward to it!

"Great Vacation!"

5
User 27/06/2019

We spent 4 nights at the BW in Fort Walton. We enjoyed having the beach right outside. Great pool. We loved the view from our balcony. As always we enjoyed our daily breakfast! Great for families! Very affordable for a great place right along the beach. In a great location. With in walking distance to mini golf and ice cream. We will be back!

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
We are so delighted that you enjoyed your 4 nights with us. We appreciate you taking a moment to describe your "Great Vacation!" Families love our affordable beachfront hotel. We are glad you enjoyed our daily breakfast. Recently the mini golf and ice cream shop opened across the street and we are happy to know that you had a good time. We look forward to your return visit to Okaloosa Island.

"The view was unbelievable!"

5
Sightsee50100235547, Decatur, Illinois 27/06/2019

Staff was super helpful and kept the place clean and running. The breakfast was great and had lots of variety. The view from my balcony room was out of this world! Pool area was kept very clean and the complimentary beach chairs and umbrella were very nice.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Phrases like "unbelievable" and "out of this world" are frequently used when describing our view. Thank you so much for sharing your remarks. Our super helpful staff works hard to keep our hotel clean and running. We are glad you found our breakfast great and there to be be lots of variety. We are also glad you took advantage of our amenities, including the complimentary beach chairs and umbrella. We look forward to your travels bringing you back to the Destin-Fort Walton Beach area.

"The best get away...."

5
User 25/06/2019

My family and I came here last year for the first time. It's absolutely perfectly located on the beach. Great staff, rooms, parking, and free breakfast. I met the general manager while at the tiki bar and she's just as great. The entire staff is great. I highly recommend this place. No complaints. Also the bartender Ashley is the best.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
When our guests return to visit, we take immense pride because this is a direct reflection of how hard we work to make each guest feel like a VIP. We are so thrilled that you brought your family back again! Our GM is great and our new bartender, Ashley, is quickly making a name for herself with our guests. Thank you for taking a moment to share your experience. We are glad we could host your 'best get away' and we will be looking forward to the next one!

"Wonderful surprise"

5
Discover13063111456, Fayetteville, Tennessee 25/06/2019

With the value of the price I was pleasantly surprised with how nice this hotel was. The staff was so friendly and helpful. Everyone was quick with info and offer of help. Plus it was very clean!!! The public restroom and lobby was so nice.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Guests first impression of our hotel is usually one of 'wonderful surprise'! We are proud of our how nice our hotel is, so we keep it very clean. It is easy to be friendly and helpful when you work in such a pleasant place. Thank you for your review. We hope your travels bring you back to the Emerald Coast soon!

"Check neighboring hotels before you select this one!"

1
NorthStar28359608547, Texarkana, Texas 19/06/2019

Made reservations way in advance for a week stay and specifically requested an ocean view balcony room. Showed up early to check in and no “ocean view balcony rooms available”. They said they had over booked and if I hadn't showed up early I wouldn't have gotten a room. WTH??? We ended up on the top floor, facing the parking lot with a view of the stairwell. Loud teenagers in the hall every night. The hotel would be comparable to a. Ice Motel 6 with good beach access. I discovered for the price I could have stayed in most of the really nice neighboring hotels and would have gotten the room I paid for. Would never stay there again or recommend!

"Great stay!"

5
Jami A, Livingston, United States 19/06/2019

We spent three nights and had a great time. Hotel has a definite Island feel and the rooms were nice, clean and comfortable. We had a beachfront room, so we enjoyed sitting on the balcony! The beach is amazing and the hotel provides chairs and umbrella for your convenience. We would highly recommend this hotel and would stay here again.

"Started on the wrong foot, but..."

4
mojo669, Wichita Falls, Texas 15/06/2019

The wrong foot...Booked the hotel a week ago for the length of our stay. Arrived for check-in and somehow our reservation had been canceled. We received no confirmation of the cancellation and were basically told there was nothing that could be done. Even after giving our confirmation number for the booking we were still told there was nothing that could be done. The staff was not very friendly and not willing to help us out. We come visit this area 2 to 3 times a year and we have never had any issues in the past. But it got better.... We were contacted by the GM, Paula, and she was not aware of the issues we had. Apparently the staff we spoke to was BW Corporate or some third-party answering service and not anybody from the hotel itself. Paula asked for a second chance to make our stay right. We decided to give them a chance and it was perfect. We got nothing special we simply got our reservation back. Which was all we wanted and quite frankly what we deserved. Too many times people feel they are entitled or owed more. Ok, back to the hotel...The hotel staff is very friendly and helpful. Our room was very clean and comfortable. The hotel is right on the beach and each room comes with beach chairs and umbrella complementary. Breakfast was good, seating was a little scattered but that is normal when the hotel is sold out. Ocean view rooms are available but we did not have one. We were told that if one came available then we would get upgraded. Never happened but again, the hotel was sold out. Our room had a refrigerator and microwave as well as cold A/C. The beds were very comfortable and clean. Prior to getting the hotel issues fixed I was ready to write off this place and I am glad I didn't. This hotel is a great place to stay and we will definitely be back. Paula and her staff really do care about how their customers are doing and they go above and beyond to make sure they are taken care of. This is really rare these days. So, thank you Paula and BWFWB for all you do. We will be back soon!

"Our new home away from home.."

5
autumnsmama, Rockford 15/06/2019

I couldn't be more pleased with our experience here. The hotel is very clean and well taken care of. Coffee by pool started my day and drinks at the Swizzle Stick ended our nights!! Wednesday night fireworks were short but sweet. Oceanview from the room was gorgeous. Employees are great and make you feel so welcome.

"Beautiful beachfront"

5
Climber26496621486, Clarksville, Tennessee 15/06/2019

You can't ask for a better location. The beach is awesome. The hotel is close to many restaurants and shops. This is our 3rd stay at this hotel and we have yet to be disappointed. We will certainly stay at this hotel our next visit to Ft. Walton Beach.

"Beach front joy"

4
Vedia M, Tuttle, United States 04/06/2019

This property is right on the beach with easy access to restaurants. All the employees are friendly and helpful. While the dacor is slightly aged, the rooms were clean and the beds were comfortable. Not a lot of noise as they have quiet times posted from 9 p.m. to 9 a.m.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
We appreciate you taking a moment to share your experience. Our helpful and friendly employees will be happy to know that their efforts were appreciated. Our Art Deco style is very much appreciated by the vast majority of our guests and our recent renovations are a big hit with our return visitors. Thank you for your business. We hope your travels bring you back to the Destin-Fort Walton Beach area soon.

"Wonderful Week"

5
User 04/06/2019

Thanks to Paula and her staff, I once again had a perfect stay on the beach. Every employee I encountered and every guest too was smiling & happy. The place looks great! And I can't wait to come back.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
We love when our guests come back and appreciate our upgrades. Our GM, Paula, does a great job of inspiring us all to deliver the highest quality of service as we strive to ensure each guest has a perfect stay! We look forward to greeting you with a smile upon your return.

"Best Hotel in Ft. Walton!"

5
User 01/06/2019

This was the best Hotel! Our room was very clean, the lobby was beautiful, and the ocean view was amazing! Only thing is, if you're looking for a Sunset pic (sun setting into the ocean, you will not find that here. But the people here are amazing and so friendly and ready to help you find whatever you need.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Your review is very much appreciated and we are honored to accept your compliment as the 'Best Hotel in Fort Walton!' Our guests love our clean rooms and beautiful lobby. Our view of the Gulf of Mexico is amazing and our friendly staff will be here when you come back to the beach!

"Beach Trip with Daughter"

5
kimberlysW371JU, Michie, Tennessee 31/05/2019

Great hotel, clean, friendly staff! We've stayed here before and it was great then and was this visit. We did have a fire alarm. It was taken care of promptly, bacon smoke from breakfast. We got complimentary beach chairs and umbrella. I don't know if this is with each reservation or if it was a promotion going at the time I made mine. The pool was great and clean also! Good price for the stay!

"Nice, clean hotel!"

5
User 31/05/2019

This hotel exceeded my expectations! We were about 10-15 minutes from the airport and the same distance from Destin. The hotel was very clean upon entering and the room was the cleanest I've ever had! The staff was great at giving us suggestions of places to eat. (Thanks Kevin Price, Director of Sales for giving us some suggestions on things to do and places to eat!) Since we didn't drive to FL, we didn't have all of our typical beach amenities. I was worried that I would have to pay to rent chairs & an umbrella but we didn't have to...THEY WERE INCLUDED with our room! What a definite plus! Dan & Jordan the umbrella attendants were super nice and Jordan told us about Burrito del sol for us to eat at and it was delicious! The housekeepers were always helpful and friendly-it was a pleasure seeing Shayliece (sp) each morning. On our last morning there, my husband was watching the gentleman tending the pool and the care he took in doing his job. We will definitely be back. I'm hoping in the fall to celebrate my 50th birthday!

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
We strive to exceed expectations, our staff takes pride in reviews like yours and we thank you for taking the time to share your experience. Guests love our nice, clean, conveniently located hotel, just 9 miles from the airport and 5 miles to Destin. Our dedicated engineering department takes special care tending the beachfront pool each morning. Our helpful and friendly housekeeping staff will be especially pleased to know that this is the cleanest hotel you've ever seen! We can't wait to host your 50th birthday celebration!

"Not as good as I was expecting from photos"

3
tnanna, Eads, Tennessee 31/05/2019

I picked this spot because it appeared to be a nice beachfront, affordable stay, with good reviews that would serve as the landing point the night before our flight home. The area is a bit seedy with some questionable establishments nearby, the doors open to the exterior, rooms are dated, pool was tiny and overflowing with just a dozen people. We did not even venture to the beach area as we had enjoyed much nicer beachfront earlier in our trip. Had an early flight - so we did not get to partake of the free breakfast. We checked in and left to do other things as it was clear that this hotel was not going to be a relaxation spot for us. The traffic in this area is really bad as well. I would not stay here again. A couple of pluses: free parking, printer for boarding passes.

"Great stay"

5
scoopg54, Collierville, Tennessee 30/05/2019

Beach chairs and umbrella included with room. Everything was great , pool, walk to beach out back foot of hotel . Pool was good. Leave early going to fort Walton Beach traffic is a little backed up but not hotel fault

"2019 Vacation"

5
Cindybaer, Le Claire, Iowa 22/05/2019

This was just what I needed!! After a long winter, I wanted the beach, sun and warmth! This is what I got!! There was NOTHING to complain about!! Staff was great, room was great and with a view to die for! I will come back to this location again! I am thinking about making this an annual trip! The beach is beautiful! I would suggest spending the extra money for the room with the balcony facing the ocean/beach! We were on the 4th floor, and we loved waking up to the view!! Breathtaking!

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Thank you for your candid remarks. Most of our guests agree that the view from our private balconies is "to die for!" Our guests also make this an annual trip and they return to us year after year. We are already looking forward to your 2nd annual trip to the Emerald Coast! Thanks again for your review!

"Beautiful Beach from Guest Rooms"

3
Richard H, portland, United States 21/05/2019

Guest rooms are in need of an update, they are very dated. However, they have a wonderful view of the beach & ocean. The included breakfast looked great. However, the area it is served in is very small and was full of people the day I went to eat. Opted to eat out. The included breakfast needs to be served in a much larger area to accommodate the amount of children and adults that eat there. Front desk staff seemed stand offish or unhappy, not very welcoming, and in need of training. This Hotel is in a great location close to shopping, restaurants/bars & beach. They also need a better road sign to get into the hotel from the street, there is only a white "BestWestern" Flag at the driveway to the hotel.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
We are happy that our location was great for you and that you enjoyed your wonderful view of the beach & ocean from your guest room. Thank you for your remarks. Both your pros and cons are very helpful. We strive to provide superior guest satisfaction and we look forward to our next opportunity to make your stay fantastic.

"Excellent"

5
Karen P, Kingston Springs, Tennessee 13/05/2019

From the moment we walked in until the day we left, all was more then we expected. Friendly staff, very clean, beach right there,awesome service, very comfy beds and the breakfast would be everything you want. I will definately go back to this same place. Also, the beach isn't busy with a big crowd, very peaceful.You will LOVE it here. Book It!! Best Western, Ft Walton, you should be very proud of yourselves! :*) THANK YOU

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Your review is a kind reminder that our efforts to deliver award winning accommodations are appreciated. Our guests wake up well rested in our comfy beds and they get their day started with complimentary breakfast before heading out to the beach to enjoy complimentary beach chairs and umbrellas. On behalf of our friendly staff: thank you for your review. We look forward to your return.

"Great Hotel"

5
User 29/04/2019

We arrived earlier than anticipated and was allowed to use the ammenties the hotel provided until we could get checked in. All staff were very friendly and helpful. Rooms were clean and comfortable. Loved the balcony and view of the ocean. Would recommend this hotel.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
It was our pleasure to help get your vacation started early! We thank you for your review. Our friendly and helpful staff take pride in our clean an comfortable rooms. We are glad that you loved the balcony and view of the Gulf. Thank you for your business. We hope your travels bring you back to the Emerald Coast!

"Wonderful vacation"

5
FW_Beach, Waukesha, Wisconsin 27/04/2019

Terrific staff. Beautiful beach access and gulf front balconies. Clean and well maintained rooms and property. The Cabana bar and Matini bar were a wonderful added bonus. Pool was heated and family friendly.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Wonderful vacations are our specialty! We are so glad you took a moment to share your experience. Thank you for mentioning our clean, well maintained rooms and property, and most importantly: our terrific staff. We hope to have your family with us again soon!

"Great EXCEPT...."

4
LukeLane, Foley, Alabama 22/04/2019

The Good: -friendly males at the front desk (Kevin & ?) They were great and had excellent customer service skills!! Keep up the great work guys!! -other staff and housekeepers were so nice and welcoming -great pool area -tiki bar at the pool -tiki bar bartender was great -on the beach -clean rooms -a/c worked well -good water pressure -comfy beds The Bad: (literally the only reason I'm not giving a perfect score) -Kim (at the front desk) was horribly rude and not helpful on the phone. She even hid around the corner and talked about me to another female employee while I checked in. Once she realized that the customer standing within ear shot of her was my sister, she quickly exited the area.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Thank you for your very honest review--both the pros and cons are very helpful. We apologize for failing to meet your expectations regarding this incident. We assure you we have addressed your concerns with the staff member involved. Also, thank you for your positive comments regarding the overall condition of the hotel and the friendliness of our team. It was very nice of you to take the time to share your comments. We look forward to the honor of hosting your family again in the future.

"Great Family Vacation"

5
Explorer66129943641, Andalusia, Alabama 22/04/2019

Best Western in Fort Walton is a great place to take the family for a quick get away . It's right on the beach. Walk out the back doors and your there . They supply beach chairs and umbrellas. Me and my family have never had a complaint while staying there.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
We are happy that you enjoyed your 'quick get away' at the Best Western Ft. Walton Beachfront. Our prime beach location is second to none. We love being able to provide complimentary beach chairs and umbrellas! We can not wait to host your next 'great family vacation'!

"Very nice hotel with gulfview"

5
Jaquator, Saint James, Louisiana 21/04/2019

Our family of four stayed here four nights. We stayed on the 4th floor in a guest room with a balcony and view of the Gulf. Beds were very comfortable and decor was nice. Daily breakfast was good and included a variety- cereal, bread, bagels, muffins, gravy and biscuits, and sausage patties. You can also make your own waffles and oatmeal. We enjoyed the heated pool at the hotel that was a few steps from the beach. Hotel staff was very nice. There was a minor issue with housekeeping, but it was resolved quickly and the staff was extremely apologetic, even though they were not responsible for the incident. Overall, we had a great stay and look forward to returning in the future. Highly recommend this hotel.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Thank you so much for your thorough review. Our gulf-view rooms, private balconies, and comfortable beds are always highly recommended by our guests. We are so glad you enjoyed our complimentary breakfast and found there to be plenty of variety. We apologize again for the minor housekeeping issue and we are glad we could quickly resolve this for you. Thank you for your business and we look forward to your next visit to the Destin/Ft. Walton Beach area.

"Excellent hotel"

5
User 18/04/2019

The hotel was clean, breakfast was satisfactory, the staff were so nice & helpful especially the maintenance guys. When we come back down we are planning on staying there again later this year. The pool was always warm & it was nice having chairs & towels at the beach to sit in.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
We hear such great things about our staff and we never get tired of hearing more: especially about our nice and helpful maintenance guys! Our beachfront, heated pool is great, and offering complimentary beach chairs and umbrella is another amenity that our guests absolutely love. We are glad to know that you will be back again later this year!

"Awesome and Affordable Beachfront Stay!"

5
doxiedogs2, Pittsford, New York 17/04/2019

This is an awesome, direct beachfront hotel/resort with nice rooms, tiki bar, clean pool, hot breakfast, free beach chairs and umbrellas set up on the beach, in a somewhat quieter area and beach location. Very professional, friendly and staff and great little bar/lounge with live music. all at a great price and value! This was great property with all the amenities needed; and will return again! You will love Dawn's appletini in the lounge!

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
We are thrilled that you enjoyed our awesome and affordable beachfront hotel! Thank you for sharing your experience. Our free beach chairs and umbrellas, hot breakfast, clean pool and quiet beachfront location are always sure to please. Our world famous Swizzle Stick lounge is a great place to enjoy a cocktail and enjoy live entertainment nightly. We look forward to sharing your review with our staff. We hope to have you stay with us again soon.

"Best Getaway"

5
User 13/04/2019

This was the best girls week beach getaway. Everyone was very pleasant. The breakfast was perfect, a little crowded but not too bad. The balcony room we had was perfect for our morning coffee time and evening glass of wine. Very affordable - quiet beach and free beach chairs!!!!

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
This is the place for having the 'best girls week beach getaway'!! We love when guests take time to share their experience. Our gulf-view balconies are perfect for sunrise coffee time and sunset glasses of wine. We are glad you took advantage of our amenities. The free beach chairs and complimentary breakfast are always a favorite. We can't wait to host your next girls getaway.

"Great stay for a trip to the beach!"

4
User 11/04/2019

Love staying here when we come to the area. The staff on the beach is awesome. The hotel is clean and the decor is awesome. The coffee is always fresh all day long! The only thing we discovered on this trip was the pool bar was not open the whole week, it was opened on our last day. So that was a little disappointing. But we will be back.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
It makes us happy when guests return year after year. We take pride in our awesome beach staff and clean hotel. Our coffee is strong, hot and fresh all day long because our guest value this amenity. Above all, we are sincerely thankful for guests like you and when you return, we hope to help make your trip to the beach another great stay!

"Better then I expected!"

5
Jennie W, Biloxi 09/04/2019

I was not expecting the BW to be as clean and comfy for the price compared to most beach front hotels. Only recommendation would be, updating the air/heating units! I would definitely stay at this location again!

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
We tend to exceed exceptions on a daily basis! Our clean, comfy and affordable beachfront hotel is sure to please. We have updated our hvac units and will continue to do so. Your feedback is valued and welcomed. Your next stay will most certainly be 'better than expected' and we will be looking forward to it.

"Budget friendly beachfront"

4
User 08/04/2019

Would recommend! Nice hotel right on the beach. Great free breakfast. Comfortable beds. The only issue we ran into was not having much hot water for a shower but we were also there during a cheer competition so I'm sure that had something to do with it. Will stay again in the future.

"Family Spring Break"

5
Vegasgirl44, Clinton Township, Michigan 07/04/2019

We had a great stay at the Best Western Fort Walton Beach! Great location, staff was awesome! Morning breakfast & coffee was great. Heated pool, with tiki bar & the Swizzle Stick at night. Balcony room on the beach had great views! We would def stay here again!

"Hotel is nice and clean"

5
Mardessa W, Atlanta, Georgia 06/04/2019

Family friendly hotel love everything about it. My kids enjoyed the heated pool.We stayed last spring break we will be back next year plus the hotel is on the beach.Resturants are close by and gas stations.

"fun stay"

5
User 01/04/2019

rooms were clean and staff was very friendly. easy access to beach and close too shopping malls and kids loved the pool because it was heated and at the time of our visit it was in the high 60's and lower 70's. would definitely come again

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
We appreciate you taking a moment to give us a review. Our guests love our beach location and proximity to shopping and restaurants almost as much as they love our friendly staff, clean rooms and heated pool! We are looking forward to your next 'fun stay' on beautiful Okaloosa Island!

"great stay"

4
User 26/03/2019

We got in late on a Thursday night and the firetrucks were in front of the building. When we checked in we were told the hot water was being worked on. They let us check in and told us if not fixed in the morning we could make different arrangement's. They were helpful and the water was fixed by morning. Great breakfast the coffee is fantastic, the beach service is great and so is the pool.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
We appreciate your feedback. We are glad to hear that you found our coffee to be fantastic and that you took advantage of our great amenities. We know that you have many choices when traveling and we are very glad you chose us. We hope to see you again soon!

"Most relaxing weekend ever..."

5
User 24/03/2019

My husband and I throughly enjoyed our stay. The check in staff was amazing. The best customer service we've received in a long time. Steve was the best. He gave us excellent restaurant choices. Don at the cabana bar was hilarious. He has the best personality. We could feel the love he has for his job and his customers. The beach was beautiful. We will definitely return.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Thank you so much for sharing you experience! We aim to please and we are always glad to hear when our guests thoroughly enjoy their stay. We are even more thrilled to know that you will be returning to us! We are all proud of Don and Steve, and they will be happy to read your review. We will be looking forward to your next 'most relaxing weekend ever'!

"Great Hotel on the Beach"

5
cekane89, Downs, Illinois 24/03/2019

Had a very enjoyable stay. Room was very nice with balcony overlooking beach. Beach chairs and umbrella included. Pool was clean and warm for kids to swim. Rooms clean and beds comfortable. Nice little bar by the pool and live music in bar at night. Breakfast was not terrific but your typical chain fare. Overall, very nice hotel and will return.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
We are thankful for guests like you who take a moment to give us an honest review. Our clean and comfortable rooms overlooking the beach are great and our guests especially love that we include the beach chairs and umbrella. We are glad you had an enjoyable stay and that you took the opportunity to utilize our amenities. Thank you for your business and we look forward to your travels back to our area.

"Small getaway"

4
strylm, Union, Missouri 20/03/2019

The hotel was very clean. Beds were comfortable. Staff was awesome! Pool was nice. Great beachfront hotel. The rules on noise after 9pm could be more enforced. Lots of kids running up and down the hallway after 9pm yelling and screaming. Walls are super thin. Could hear everything going on in the next room. But overall a very decent stay. Would definitely stay again.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Thank you so much for your feedback. We appreciate it when our guests take the time to let us know about their stay at the Best Western Ft. Walton Beachfront. We are glad to hear that you found our hotel to be very clean, our beds comfortable, and our staff awesome! Also thank you for taking the time to share your comments regarding the noise of kids in the hall. Please be assured we are addressing your concerns. We know that you have many choices when traveling and we are very glad you chose us.

"Quick beach trip"

5
hafrancis, Tallahassee, Florida 20/03/2019

Great get away, beautiful location, clean hotel, helpful staff, room was great, comfortable bed, very clean ..great balcony over looking the beach. Weather was a bit chilly, but stilled enjoyed the views and area!

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Thank you for taking a moment to share your experience. We pride ourselves on providing a clean and comfortable home away from home for our guests! Our staff will be pleased to know that you found your stay enjoyable. We will be looking forward to your next 'quick beach trip'!

"Short Getaway to the Beach"

4
scotz639, Atlanta, Georgia 19/03/2019

This hotel has been remodelled. They painted it in great beachy colors, colorful furnishings and staffed by awesome staff. Under the cosmetic it was aged.Location is great, breakfast was plentiful. We had drinks one night in the super small yet very cute throwback lounge," The Swizzlestick".

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
We are so glad you chose our hotel for your 'short getaway to the beach'! Our guests love our plentiful breakfast and awesome staff, and we are thrilled to know you enjoyed drinks at our Swizzle Stick Lounge. Thank you for your review.

"Spring Break"

3
User 18/03/2019

I usually give good reviews of Best Western. I love the beachfront room and the excellent location of the hotel since so many things are within walking distance.Also, great customer services from the check in to the maintenance guys (we had 2 different ones for two separate things), and the guy who brought us more towels. I wish I could have given this hotel a 4 or above, but for the following reasons I did not. 1) The breakfast on Monday consisted of frozen eggs you microwave, tator tots, and terrible Canadian bacon. If breakfast is not a big deal to you, then you will be fine. 2) The walls are so thin we heard almost everything. Room 504 they were having sex early in the morning. Room 508 had kids and they enjoyed being loud, especially on the balcony. At the time of writing this review, the kids are so loud, we shut the balcony door and we can still hear the, On Sunday, there were some drunk people at the bar, we constantly heard them laughing at night.

Kevin P, Director of Sales at Best Western Ft. Walton Beachfront, responded to this review
Thank you so much for your feedback. We appreciate it when our guests take the time to let us know about their stay. Both your pros and cons will be shared with our team members. We hope that if your travels bring you back to Fort Walton Beach, and you will give us another opportunity to exceed your expectations.

"Spring break"

1
User 18/03/2019

My daughter's high school softball team scheduled spring break for 4 days in Pensacola. Finding that they had extra funds they extended by 1 day. I booked my extra day at this hotel by mistake. Upon realizing my mistake I called to have my reservation switched but this hotel refused. Same chain, different town. The other hotel assured me that it happens fairly often so they were sure it would be no problem. Wrong. POOR customer service!

Paula E, General Manager at Best Western Ft. Walton Beachfront, responded to this review
Thank you for your review, I am very sorry for the inconvenience you went through regarding your cancellation. I can very much empathize with your frustration and assure you that we will take your comment into consideration. We our sorry that our location was not convenient for your endeavors to our area. . We hope that if your travels bring you back to the Florida panhandle you will give us another opportunity to serve you and make it right, Sincerely, Paula Evans, General Manager

"Winter get away"

5
Glynda B, Cedar Lake, Indiana 14/03/2019

Well kept facility on the beach. Great decor throughout with friendliest staff. Hot breakfast available each day. Close to local attractions. Highly recommend this hotel for all ages. Would return to this hotel

"beachfront"

5
dragont2015, Woodbridge, Canada 13/03/2019

We stayed 10 days at the Best Western. When we checked in the good feelings started. The staff were friendly and helpful and pointed out all the local attractions/shopping. There was a scrumtious hot/cold breakfast every day with fresh fruit. You won't have a chance to get bored with the food because the menu changes every day The cleaning staff were thorough and prompt. The heated pool was closed for maintenance for several days but when it finally opened it was pure joy. The hotel is within easy walking distance of the pier which is surrounded by restaurants and attractions. All in all this location was a good place to relax.

"Wonderful hotel! "

5
jesswillis2, Virginia Beach, Virginia 13/03/2019

We really enjoyed our stay at the Fort Walton Best Western. The hotel is in a great location right on the beach with a beautiful view of the beachfront. There are a lot restaurants and things to do really close by and the staff was super friendly. I would definitely recommend this hotel if you're going to Fort Walton Beach!

"Beachfront"

3
Dreamer33170473158, Ardmore, Tennessee 07/03/2019

For the time of year, I feel we were charged to much for this room. There was construction outside our room, which we paid extra for to have beachfront. We were not informed of this at the time of our booking. Not sure it was hotel fault or booking.com. The breakfast was cold, not sure they had temps adjusted right. The room was average and comfortable, internet worked fine. Also, we had a problem locating hotel as there was no sign! We didn't know if the building part of another.

Paula E, General Manager at Best Western Ft. Walton Beachfront, responded to this review
Thank you so much for your feedback. We appreciate it when our guests take the time to let us know about their stay. Comments from our guests are very important to our staff. I would like to personally apologize for your experience at our hotel. I have shared this review with our managers regarding the issues you have mentioned. We appreciate your concerns and will keep your comments in mind while we work to improve our guest experience. We know that you have many choices when traveling and we thank you for your business. Sincerely, Paula Evans, General Manager

"Getaway"

4
Explore15046877102, Philadelphia, Pennsylvania 06/03/2019

Hotel pool opened during our stay, new pool deck is nice. Breakfast every morning was good, they change it up a bit every day. Hotel is clean, we opted for a beach view which was worth it. Watched dolphins swim by at different times. Sunrise & sunsets were nice. If you are in to it you may get a chance to see F-35's practicing from near by Eglin AFB. You can easily walk to a few nice restaurants if you don't want to drive.

"Staycation"

5
Kori N, Bossier City, Louisiana 05/03/2019

We live in the area so this was just a little weekend staycation for our family! The hotel was in the perfect location for a relaxing weekend at the beach. The staff are very friendly and helpful, the room was clean and a nice size for a family of 4. The breakfast offered plenty of options to cover all our tastes!

"Beautiful beach location and wonderful facilities"

5
OKWanderer, Edmond, Oklahoma 25/02/2019

Very helpful and friendly staff. Great selection at breakfast with normal "continental" items plus waffles, eggs, and hot meats. Outstanding beach location and view. Comfortable beds, large balcony, modern bathroom with good amenities. We will be coming back.

"Sun Therapy Weekend Getaway "

4
V2904KMrobinm, Greenbrier, Tennessee 25/02/2019

Booked this hotel via a third party site. Our room was beachfront with balcony. 2 queen beds and standard amenities. Free breakfast. The hotel has a great location and direct access to the beach. Close to the pier. They offer complimentary beach chairs and umbrellas each day of your stay. The beds were comfortable and the decor was very nice; new carpet and updated bathrooms. The rooms were quiet and we enjoyed our stay

"Great value - comfy!"

4
4whatitsworth2day, Washington 18/02/2019

An establishment with chain affiliation yet unique with heart. As far as beachfront motels go you'll be hard-pressed to find a better beach front value. The beach and gulf view is beautiful The only surprises were pleasant ones. Late in the evening we had a small problem with our television and within minutes a maintenance man popped in, sorted it out, and put it right. The complimentary breakfast was fairly typical but again no surprises. There looked to be a lot of equipment available for guests kayaks bicycles but we inquired no further.

"Long weekend getaway"

5
spitfire1982, Baton Rouge, Louisiana 18/02/2019

Great hotel, amenities, rooms and staff! Everyone was very cordial and were willing to go out of their way to ensure complete satisfaction. Some very good restaurants were nearby and were within walking distance. Will definitely be back!

"Beautiful ocean views"

4
Pathfinder250487, Evansville, Indiana 18/02/2019

Hotel looks nice from the street but is a little dated. Lobby is nicely decorated, and check in and out was easy, friendly staff. Room was nice enough and clean. My only complaint would be the plumbing isn't very good.

"Ho hum stay"

3
swingdoc, Los Gatos CA 16/02/2019

Room ok, breakfast not so much. New check in staffa little allow but no problem. Breakfast eggs were pre-made and cold. Not enough seating for hotel guests at breakfast. Alternative seating offered was not open. Staff saw this but ignored me.

"Great beach hotel"

4
AMdsgn, Albuquerque, New Mexico 04/02/2019

The decor is retro, colorful and fun. The staff are very helpful and welcoming. We had a room with a balcony overlooking the beach which is beautiful although it was too cold to enjoy. A great option for this area.

Paula E, General Manager at Best Western Ft. Walton Beachfront, responded to this review
We appreciate your comments and are thrilled that we could contribute to your visit to our area. Thank you for your business and we hope to see you again in the future. Sincerely, Paula Evans, General Manager

"Great hotel, everything we needed!"

5
UStravelgal, San Antonio, Texas 24/01/2019

Only complaint is about the weather; it was too windy to enjoy the heated outdoor pool. Modern bathroom, very clean room, very good breakfast, and the staff was friendly and helpful. Located right on the beach and had an indoor bar/lounge with musicians on the weekend. I highly recommend and will stay there again!

"Beach Getaway"

5
User 23/01/2019

This was an excellent hotel. Decor is kind of retro and beachy. Recently remodeled and very bright and beach feel. Location is superb! Hotel staff from front desk to maintenance, bar tenders, went out of their way to be helpful. They were all knowledgeable about the hotel and the area it is located. I would definetely stay here again. I had always heard bad things about Best Western and this is NOT the case with this hotel. I took a chance due to its rating on Hotels.com and I am glad I did.

"Spectacular views"

4
catherines546, Boston, Massachusetts 20/01/2019

Great deal on a recently remodeled room while we visited family during the off season. Great WiFi and cable tv. Balcony overlooks gorgeous beach. Outdoor pool was recently redone. Free breakfast was subpar even by free hotel breakfast standards. Stale baked goods. Hotel has a quirky Art Deco vibe but very clean. Very small lounge with narrow bar and live entertainment. Movies in one of the meeting rooms for the kids. Staff were friendly and accommodating.

"Great stay"

5
User 02/01/2019

The beachfront view with private balcony was amazing. The staff was very friendly. The price was great. Location was great. Just steps from the beach was just what we wanted and got. We were very pleased with our stay.

"Have stayed here twice"

5
G1354QZstevew, Elyria, Ohio 31/12/2018

Enjoyed our first time here in 2013 for a one night honeymoon in the Jr suite. We loved the "retro 70's" look and colors of this place as compared to others nearby with their plain tan, beige colors and all. Had a great beachfront view and breeze from the room and balcony. Liked it so much we came back for another one night stop-over for our 5th anniversary...SAME ROOM! The bed is very, very comfortable. Room was quiet (top floor, corner) and spacious enough. The jaccuzzi tub is wonderful. Enough about the room...the staff was very friendly and professional (greeted with smiles and a "welcome, how can we make your stay enjoyable"). Check-in went quick and smooth. For our evening anniversary dinner we stopped and asked the gentleman at the front desk about some local dining and he was extremely helpful in giving us his time and his choices, as well as looking online and letting us view many others. Nice job!!! The breakfast was everything you could ask for...cold and hot cereals, eggs, fruit, juices, yogurts, make your own waffles, bakery goods. Very fulfilling! We will look for this place in every future visit to the area.

"Clean, friendly. Couldn't ask for more. No complaints"

5
User 27/12/2018

Beachfront hotel. The view was amazing. The staff was great. Even asking for extra towels ect. They didn't mind at all. We went for Christmas wish we could have stayed longer. We will definitely book here again!

Paula E, General Manager at Best Western Ft. Walton Beachfront, responded to this review
We appreciate your kind review. Thank you for noting your positive comments regarding the view of the beach from our hotel and the friendly service you received from our staff. It was very nice of you to take the time to share your comments. We look forward to having the opportunity of hosting you again in the future. Sincerely, Paula Evans, General Manager

"Perfect"

5
Lisa A, Pensacola, Florida 27/12/2018

Check in was easy and fast, I suggest you take a picture with your phone of your license plate- if your like us and don't have it memorized. You'll need it during check in. The rooms are very clean and have everything we needed. We stayed Christmas day for 2 nights and people and their kids were in the pool ! It was heated to 85 degrees and felt like bath water when I stuck my hand in it. Live entertainment in the lounge downstairs The Swizzle stick. Good drinks, company, and the bartenders were personable. Coffee bar was excellent. 3 choices of coffee regular, bold, and decaf. 4 choices for creamer. The coffee and water bar in lobby was available all day and night. Breakfast was surprisingly good. Hashbrowns, french toast, bacon, sausage, eggs, fruit, yogurt, milk, juices, cereals, bagels, waffles...and more. Waited to long the first morning- and the large seating areas were packed. Second morning we went down at 7- and only 6 people. Highly recommend this hotel ! We walked to near by restaurants and bars-5 minutes away. We were right on the beach, so the balcony was enjoyed. Beautiful view.

Paula E, General Manager at Best Western Ft. Walton Beachfront, responded to this review
I was happy to read your review and see that you had an enjoyable stay during your recent Christmas trip to our areal. Thank you for taking the opportunity to utilize the amenities that our hotel has to offer. It was nice of you to take the time to share your comments. Most importantly thank you for being a guest at our hotel. We look forward to seeing you again in the future. Sincerely, Paula Evans, General Manager

"Not as Pleased as Last Visit"

4
MoMema93, Stockton, Missouri 13/12/2018

We booked room originally in June 2018 for arrival in September 2018 but called in August to reschedule for two nights late November. On check-in we were told we would not be able to have the King Oceanfront room we had booked due to remodeling. I was VERY disappointed but we took the double queens oceanfront offered. The price was the same, room was nice but overcrowded. The room was clean and the view was awesome. Since this is an older hotel the electrical outlets were difficult to access for our CPAP machines. The one nightstand was not sufficient with outlets to accommodate our machines. We had to use the little table from the balcony and a chair to but our CPAP's next to our beds. Breakfast was nice, waffles, 2 kinds of eggs, link sausage, cheese grits, yogurt, cereal, milk and fruit juices. The area was clean and food was kept stocked. Very nice and clean beach area.

Paula E, General Manager at Best Western Ft. Walton Beachfront, responded to this review
We appreciate your Pro's as well as the Con's related to your recent stay at our hotel. Your observations related to electrical outlets are being reviewed with our maintenance team. Please be assured we are looking into ways to make your next experience more pleasing. We are grateful for your support and do hope that we may have the pleasure of welcoming you back to hotel in the future. Sincerely, Paula Evans, General Manager

"Great motel on beach."

5
Joe W, Judsonia 23/11/2018

This is a great place to stay. Right on the beach. Very clean very friendly staff. Would stay here again. Free breakfast. Live music. Short walk over walkway to beach. Free beach service . Volleyball net set up ping pong.

Paula E, General Manager at Best Western Ft. Walton Beachfront, responded to this review
We appreciate your comments and are thrilled that we could contribute to your visit to our area. Thank you for your business and we look forward to seeing you again in the future. Sincerely, Paula Evans, General Manager

"Excellence under stress"

4
User 09/11/2018

The hotel was without hot water for three days of my stay. The staff handled the situation with the utmost professionalism and made amendments for the inconvenience. Too often we forget the unfortunate circumstances of others with no water only a few miles away however BW and their staff still made this stay amazing! Beds were very comfortable. Linen was great! Breakfast bar amazing! View was beautiful. Walk to the beach very easy and close. Thank you BW and staff!

Paula E, General Manager at Best Western Ft. Walton Beachfront, responded to this review
I just wanted to say thank you for taking the time to post your kind comments about your recent stay at our hotel. Also, thank you for taking the opportunity to utilize the amenities that our hotel has to offer. Customer care is amongst our highest priorities and we do measure ourselves on the standard of service our guests receive. We are grateful for your support and do hope that we may have the pleasure of welcoming you back to hotel in the future. Sincerely, Paula Evans, General Manager

"4 days at the beach"

4
jameshV8674ND, Winnsboro, Texas 05/11/2018

Staff very nice, great beach view from our room, Rooms are a little dated but your not meant to spend much time in them. Breakfast was good, lots of fruit , many choices. Has outdoor pool, and bar, shower right at the beach. They also provide you with beach chairs and umbrella, very cool.

"Great Location, Staff, Hotel"

5
Jason P, New Orleans, LA 05/11/2018

My family visits the Ft. Walton area every year. This year we had to postpone our summer trip to November and we had just as great a time! Thanks to the staff at Best Western Ft. Walton for making our trip so wonderful. We will be back!!

"Beautiful view of the beach"

5
Jean D, Quaker City, United States 27/10/2018

This hotel has a beautiful view from any of the six floors. The balcony fits four chairs. The sand is powder and it is not hot. Hotel provides an umbrella and two chairs free of charge. The pool has floats and towels provided. Great hot and cold breakfast included. Beds are comfortable as well as the pillows. Loved it all. Hope to be back again soon.

"Friendly, comfortable, excellent staff"

5
sk20314, Tampa, Florida 25/10/2018

We stayed for 4 nights with a Gulf view room and 2 Queen beds. Nice towels and bathroom size. Had a pool and free beach seating set up. Breakfast was good. With limited but with hot items. Coffee was excellent! Check in and out was efficient as were the room attendants. I would stay there again.

"Stay at Best Western"

5
stricklettcarolyn, Eldridge, Alabama 22/10/2018

This was our first visit at the Best Western and We really enjoyed our visit. The room was exceptionally clean and the bed was very comfortable. Housekeeping cleaned the room every day and the beds was changed every day Other staff there was very nice from check in to check out including the bar tender and the guy who puts up the lounges chairs and umbrellas They went out of their way to make us feel welcome and We thank them If We are ever in the area We will stay here again

"Good for price and location"

3
erica k, Denver, Colorado 20/10/2018

This place is right on the beach so if you are wanting easy beach access this place is perfect. The staff was very friendly and the rooms were clean, but a little run down. The free breakfast wasn't that great and would recommend going somewhere else for breakfast. There was no fruit and no real healthy options. We also didn't like the fact that the plates, silverware, cups were all disposable paper and plastic. I get not wanting to wash dishes, but very wasteful. We had issues finding parking and we visited in October so I wonder what summer time is like. We also had no cell phone service at all in the hotel so that was a little frustrating. Overall good experience, not at all a bad option, but not sure if we would stay here again.

"Wonderful"

5
sheilsturnage, Greenbrier, Tennessee 20/10/2018

Great stay at the beach. Everyone was so friendly and helpful during our stay. Our view of the beach was just what I wanted. the beds were very comfortable and room was clean. I enjoyed my stay very much and will definitly stay here again

"Peace of Heaven!"

5
User 16/10/2018

I have NEVER stayed at a hotel with a better staff and this month alone we've been in 4 different states. They are all rock stars. We got a gulf front room with a balcony to look at the ocean day & night. Had 2 chairs and an umbrella at the beach everyday too. This place is a treasure. The rooms were clean, colorful & fun.

Paula E, General Manager at Best Western Ft. Walton Beachfront, responded to this review
Thank you so much for your very kind words. It is our top priority that guest's expectations are met and exceeded and I'm glad to hear how enjoyable your stay was. We really appreciate it when someone notices the hard work and dedication that our staff puts forth for each of our guests. It will be my pleasure to share your comments with our team. We are grateful for your support and do hope that we may have the pleasure of welcoming you to hotel in the future. Sincerely, Paula Evans General Manager

"Birthday Bash"

5
User 14/10/2018

Great please for a vacation. I stayed here on a 4 day trip for a birthday bash. Great location, close to everything and beaches are breathtaking. Awesome Tiki bar with an excellent bartender and great views.

Paula E, General Manager at Best Western Ft. Walton Beachfront, responded to this review
Thank you for celebrating your birthday with us. We are so glad you had great time and an opportunity to enjoy our amenities. We hope to see you again for another celebration. Sincerely, Paula Evans, General Manager.

"Great Hotel"

5
cbgibson20, Petersburg, Indiana 09/10/2018

We absolutely loved it here! The free beach service and breakfast are great amenities. The staff was super friendly. The rooms were clean, spacious, and updated. We really enjoyed the tiki hut and swizzle stick lounge. We will be back.

"Nice Beachfont Hotel"

4
William W, Fort Worth, Texas 07/10/2018

One of the older hotels on Okaloosa Island, this place definitely needs a remodel, but it still delivers when it comes to clean rooms, comfortable beds and convenient location. Staff was very friendly and they knew the best places to eat.

"Weekend of fun"

4
746richardz, Jacksonville, Florida 07/10/2018

Conner made my check in easy and was great hptel right on beach. Two chairs and umbrella is all set up for you need and staff is fantastic. I have yet to have a bad stay at any Best Western freat company

"Love to stay here!"

5
Robin D, Elm, MO, United States 05/10/2018

We celebrated our 35th anniversary by spending the week in this best western on the beach at Fort Walton. So peaceful and relaxing. We park the car and ride the bicycles or walk the rest of the week. Great restaurants and lots of fun within walking and bicycle distance. Highly recommend.

Paula E, General Manager at Best Western Ft. Walton Beachfront, responded to this review
It is very nice of you to have taken the time to give us your feedback regarding your stay at our hotel. We are glad to hear that you were able to truly enjoy the convenience of our location. We know that you have many choices when traveling and we thank you for your business. Happy 35th Anniversary from all of us at the Best Western Fort Walton Beachfront. .Sincerely, Paula Evans, General Manager

"Older hotel, not super clean, but does have a great view"

3
KaylaJoy, Louisville, KY 03/10/2018

We chose this hotel for a mini-vacation because it was cheaper than some of the neighboring beachfront hotels. Our visit was in the middle of September which was unseasonably warm! The cons for this hotel: Our 3rd floor room was right about the tiki bar, which could be a bit noisy and did not afford a lot of privacy. The tiki bar would be better served off to the side of the pool area instead of right in the middle, just a few feet away from the pool, where families with children are. On the second night of our stay I discovered little red ants were crawling all over between my springs and mattress up by the headboard...dozens of them, of which some of them had been crawling on the bed (which is how I discovered them). I called the front desk, and at first they politely suggested that perhaps I had brought them in with beach towels (which we had not), but they worked with me on moving me into an inlet room for the night, refunded $70 for that night, and the next morning moved me into another beachfront room. The rooms are not as clean as they could be, I found soap scum around the sink that easily wiped off, the bedside table top was dirty and was not made well, the top had shifted off the base (which we fixed). The second room had no office chair. The third room we moved into the following morning had stains on the bathroom wall that should have been washed or painted over. The A/C worked well in the first two rooms (the first beachfront, and the inlet room), but the second beachfront room did not have good A/C; it was cool, but not cold (albeit the temp outside was in the 90's). The pool area is small, and there is no ocean view from the pool. The Swizzle Stick lounge was open late on Friday night with loud music and even on the third floor it was loud; and when I had to go down to the first floor to see about changing rooms, there were people leaving the lounge staggering in the parking lot, having had too much to drink; not exactly a family atmosphere! And lastly, I don't think the housekeeping staff is very thorough; I had left a fairly large book bag on the desk chair in the first room, and when I tried to retrieve it the next day; three different housekeepers said it wasn't there, even though I told them exactly where I left it. Finally a fourth housekeeper came around the corner of the walkway holding my bag, and yes, she had found it exactly where I told them I had left it, which made me realize the other three housekeepers had not even looked. The pros: The colors were bright and cheerful, the staff was very nice and accommodating, especially throughout the whole "ant" ordeal and worked with me to make sure I was in a bug free room. The free complimentary breakfast was ah-mazing! Very good food, delicious biscuits, gravy and real fried eggs, and great waffles. Really a 5 star breakfast in my opinion. You can't beat the gulf view, and it is just a few steps to the beach. Two chairs and an umbrella is included in the price, which is very nice because a lot of the other hotels make you pay a daily rate for the use of the chairs/umbrella. The lobby area is bright and is plenty of seating available. Overall, for the price compared to the neighboring beachfront hotels, it's not a bad deal; I would say just check your mattresses carefully before you lay down on them.

Paula E, General Manager at Best Western Ft. Walton Beachfront, responded to this review
Please allow me this opportunity to apologize for the inconvenience you experienced during your stay at our hotel caused by ants and the cleanliness of your room. I appreciate your taking the time to advise us of your dissatisfaction immediately which helps us take the first step towards improvement. We're sorry we didn't provide the highest quality of services you deserve. Please know that any type of bug is not acceptable at our hotel. Please also know that I do not take this lightly and we will be adding steps to ensure a more thorough inspection prior to our guest arrival. We are so happy that you enjoyed the bright fun colors of our hotel and the many complimentary amenities we have to offer. Thank you for noting your positive comments regarding the overall service you received it was our pleasure to have you as our guest. I do hope that if you return to the area you give us the opportunity to serve you once again. Sincerely, Paula Evans, General Manager

"Had everything you need for a relaxing vacation. "

5
User 01/10/2018

We took our first vacation at Fort Walton Beach and after much research stayed at the Best Western at Fort Walton Beach. This hotel was small but clean. Parking was free, breakfast was good, the pool was big and clean and every room gets a umbrella and two chairs on the beach free. The bartender outside was very personable. He knew everyone by where they were from. The drinks were good and reasonable. The gentleman that puts the umbrellas and chairs out at the beach is very attentive. I would definitely stay at this hotel again.

"Fort Walton Best Western"

5
User 01/10/2018

Beautiful area. Hotel clean. Employees friendly and helpful. Breakfast had a lot of options for everyone. Beach umbrella and 2 chairs provided along with beach towels. Beach beautiful. Family friendly. Not crowded , just relaxing.

"This place is awesome!!!"

5
Nick C, Quakertown, PA 25/09/2018

Fantastic pool, tiki bar, indoor bar entertainment at night, beach!! We met a group of Viet Nam vets who hold their annual reunion there every year (i know that's redundant but I'm making a point). Rooms were clean, service was fantastic. The decor is a little dated but I felt like that was the character of the place. All in all an awesome place at very fair price. I can't wait to go again!!! Get a hot dog cooked in Yeuengling at the Tiki bar!!!!

"BW"

5
sharonjones2018, Notasulga, Alabama 25/09/2018

The hotel was nice and clean. It was right on the beach with many rooms being waterfront. It was close to restaurants.and activities without being in the congested areas. We will definitely stay here again.

"My Stay"

3
tblanche3, Fort Walton Beach, Florida 23/09/2018

Last year we had a great stay, this year when we checked in we had to change rooms due to a foul odor in the room. The second room wasn't much better, I had to go buy some air freshener, this did help some. The carpets were dirty our feet were black and had to were our flip flops the whole time in the room. Everything else was great staff is always friendly, I am not sure if I will come to this facility next year through. :(

"Beautiful view, but.. "

3
User 23/09/2018

A gorgeous view, beautiful beach, but room we stayed at has an awful smell (dirty carpet), especially during the night, to the point that it woke me up every night. I've never experienced that before. Had some problems with the bathroom (toilet not flushing and sink not draining properly), but maintenance fixed that very quickly. Overall not worth the money.

"The place to be!"

5
Q7439FElaurab, Union, Kentucky 20/09/2018

Friendly, courteous staff willing to go the extra mile to make you feel welcome. Best bang for your buck. On the beach, close to restaurants, pier and shopping. Retro theme throughout with one of a kind lounge

"Loved it!"

1
User 19/09/2018

Beautiful view, clean, spacious room, we will stay there again when we come back. Beach access and helpful friendly staff. We did have an issue with a smoker next door but the front desk took care of that immediately.

Paula E, General Manager at Best Western Ft. Walton Beachfront, responded to this review
Thank you for your very nice comments. I am glad you enjoyed your stay with us and found your accommodations to be enjoyable and our staff friendly. We are so happy that you were able to appreciate the beautiful view of the Gulf of Mexico while you sat on the beach or relaxed on the balcony. Most importantly thank you for being a guest at our hotel. We know that you have many choices when traveling and we thank you for staying with us. Sincerely, Paula Evans, General Manager

"Really nice hotel and beach"

5
H9928ETscottw, Knoxville, Tennessee 17/09/2018

The Best Western on Okaloosa Island has become our one and only go to for beach vacations. The hotel is small, homey, neat, and clean. You get a buffet breakfast every morning, and free beach chairs and umbrella on a super nice and clean, sugar sand beach. The staff are always curtious, friendly, and helpful. It's obvious that they like working there.

"Best Western Ft. Walton Beachfront, FL"

5
krislangbein, Commercial Point, Ohio 14/09/2018

This was a great place to stay. Right on the beach. The staff was great, the rooms were good, the food was good. I will definetly recommend this hotel. The pool area was clean. The hotel offers beach towels so you don't even have to bring your own.

"Wonderful vacation experience "

5
the_obvious_tourist, Athens, AL 13/09/2018

Love this place y'all. It had been several years since we last visited Okaloosa Island. When we stayed here last it was just ok. Good location, decent price, but it needed some extras to make it great. Now, they have so many great things for me to brag about. As you can see from one of the pictures I've included, a room here now includes a pretty good free breakfast and WiFi as well as an umbrella and 2 beach chairs daily plus more. The pool isn't huge but it's kept clean, lit at night, and heated in the cooler times of the year. Around the pool is a ping pong table (complimentary paddles and balls) and tiki bar that also serves the folks at the beach chairs. Free popcorn is also available daily in the pool area. There's a volleyball net and complimentary volleyball if you don't have one. Kayaks and stand-up boards are available to rent close to the beach chairs too (very convenient). The rooms were clean and the beds were comfortable. Also, hallways are not enclosed so I was concerned about noise but even in the middle of summer this wasn't a problem for us. All of this and the great customer service from the front desk, breakfast crew, and cleaning crew made this a great relaxing vacation for my family. We will definitely go back and I highly recommend this hotel.

"Cheap Beachfront Hotel!"

5
jerrykiser, Jasper, Texas 05/09/2018

Awesome price for beachfront hotel with white sugar sand beaches.Your stay includes a free continental breakfast of your choice of cereals, eggs, bacon , sausage and fresh fruit or yogurt. You can also make Belgian waffles. Your hotel reservation also includes a free beach chairs with umbrella for each day you stay. It's a great value in an awesome beach destination!

"Great Vaca stay"

5
kwallace274, Memphis, Tennessee 04/09/2018

This Best Western location is really cool. Great location, good staff, great breakfast and very clean. Loved the beds and towels are super fluffy. It's located right on the beach and they have a good pool and great Cabana Bar at the pool.

"Great stay"

5
royevandiver, Louisville, Kentucky 04/09/2018

Excellent staff, great beach access, walking distance to pier, restaurants, and attractions. Free breakfast, great pool bar, kids movies nightly, comfortable rooms. You will love this place for family trips.

"WILL STAY AGAIN!!! "

5
User 02/09/2018

We love love love this area, and we always stay somewhere else in Destin. Last minute plans brought us to Best Western and WOW were we pleasantly surprised! The entire place is clean, brightly decorated! Very friendly staff! Beautiful oceanfront view off of our balcony! Free beach towels and chairs available each day! The beach and sand are so clean, and soft! We will be staying RIGHT HERE each and every time we visit! Thank you Best Western, you rocked!

"Excellent stay!"

4
jpmaydak, Charlotte, North Carolina 28/08/2018

The only reason I didn't give a 5-star review is because this isn't a 5-star hotel. However, the staff totally is! From the front desk indulging us in all our restaurant questions, to the cleanliness of the hotel, to Don at the outside bar entertaining us it was 5-star all the way. Don at the cabana bar outside was awesome going to and coming from the beach. He made our stay that much better!

Paula E, General Manager at Best Western Ft. Walton Beachfront, responded to this review
I was happy to read your response and see that you had a great stay during your recent trip to our area. Our staff takes pride in delivering 5-star service and spends a considerable amount of time focused on superior customer service. I am so glad to hear that Don at the Cabana bar was awesome and that he made your stay that much better. We are grateful for your support and do hope that we may have the pleasure of welcoming you back to hotel in the future. Sincerely, Paula Evans, General Manager

"Awesome"

5
milanlotan, Jacksonville, Florida 27/08/2018

Enjoyed the beachview & staff was great! WILL come back again. I absolutely loved this hotel. My son had a great time in the pool. Great access to the beach. Planning my next visit here very soon. Best Western deserves 5 stars!

Paula E, General Manager at Best Western Ft. Walton Beachfront, responded to this review
I was happy to read your response and see that you had an enjoyable stay during your recent trip to our area. Thank you for taking the opportunity to utilize the amenities that our hotel has to offer. It was nice of you to take the time to share your very kind comments. Most importantly thank you for being a guest at our hotel. We look forward to seeing you again in the future. Sincerely, Paula Evans, General Manager

"Swizzle Stick Lounge"

5
User 26/08/2018

My husband I recently visited the Swizzle Stick Lounge, inside the Best Western and thoroughly enjoyed our night out. Don't let the size of the lounge fool you or turn you away because the drinks are mixed to perfection, music was great, live performer some nights, fun atmosphere, and cool Swizzle sticks to look at on the wall. We had a blast! Definitely coming back again soon.

Paula E, General Manager at Best Western Ft. Walton Beachfront, responded to this review
Thank you so much for sharing your comments about Swizzle Stick Lounge. We are so happy that you and your husband had such an enjoyable experience. We pride ourselves on being a hidden gem on the Island. We look forward to seeing you again. Sincerely, Paula Evans, General Manager

"Perfect!"

5
User 18/08/2018

This hotel was perfect! It was right on the beach and had an awesome view of the beach from the 5th floor. The front desk staff was very friendly and accommodating. Don at the cabana bar was amazing!! He's a great bartender. I cannot wait to plan my next stay here!!

Paula E, General Manager at Best Western Ft. Walton Beachfront, responded to this review
It is very nice of you to have taken the time to reply with your comments about your recent stay at our hotel. It is our pleasure to go the extra steps to accommodate your needs. I will share your kind words with both Don and our front desk staff. Your feedback is sincerely appreciated. We know that you have many choices when traveling and we thank you for staying with us. Sincerely, Paula Evans, General Manager

"Very nice hotel!"

5
631lola, Nashville, Tennessee 16/08/2018

Stayed there from August 10to 15 2018. Clean room, clean linen, bathroom with all basic things,beachfront balcony,free beach towels, chairs and umbrellas, free breakfast, nice staff,excellent location , cozy rooms, free parking...and absolutely reasonable price... what else do you need to have perfect vacation? I was very satisfied and didnt expect this from Best Western. If I go to Destin definitely stay there. Weather was good . You can see some seegrass in the sea , but you can swim around and every day was different. Some days we didn't have it at all. Beach was very nice and clean and sea wasn't too deep so it was children friendly for sure. You can also rent kayak for 20$ per hour and something else. Close to good restaurants, just few minutes drive but be prepared for line 20-40 min waiting. Highly recommend Dewey Destin's Harborside, Harbour Docks, Brotula's.

Paula E, General Manager at Best Western Ft. Walton Beachfront, responded to this review
Thank you for choosing our hotel during your stay in Fort Walton Beach. Our staff takes pride in delivering first class service and spends a considerable amount of time focused on all the details that make your vacation a success. We appreciate your comments and are thrilled that you enjoyed so many of the amenities we had to offer. Thank you for your business and we hope to see you again in the future. Sincerely, Paula Evans, General Manager

"Excelent!"

5
169maricelaa, Arlington, Texas 15/08/2018

I loved this hotel, very accessible location, the customer service is excellent,clean and spacious rooms,breakfast delicious, the only bad thing is that I can't stay to enjoy more time in this great hotel.l'll be back soon for sure.

"Older Hotel - Good Value in Amenities"

4
steffaknee2018, Fate, Texas 14/08/2018

We've stayed at the Best Western Fort Walton Beach Front Hotel 3 times Now and the staff is always super friendly and helpful. This hotel is older so there are a few things that were not perfect like the missing entry way light into our room and the balcony door not closing all the way in my mom's room, but all in all it's a great beach front hotel to stay for the price! Usually the best we can find for the amenities you get!

Paula E, General Manager at Best Western Ft. Walton Beachfront, responded to this review
I was happy to read your response and see that you had an enjoyable stay during your recent trip to our area. Thank you for taking the opportunity to utilize the amenities that our hotel has to offer. It was nice of you to take the time to share your comments. We take pride in delivering all of the details that allow your trip to be a success and we take seriously the feedback that you provide. I will make certain that I share your concerns with our staff. Most importantly thank you for being a guest at our hotel. We look forward to seeing you again in the future. Sincerely, Paula Evans, General Manager

"Loud fridge"

3
Zenith Q, U.S. Virgin Islands 14/08/2018

The beach is nice, room is small but clean and breakfast was as expected, but one issue / annoyance which may or may not affect some people is the loud fridge. It drove papa bear crazy and so we couldn't sleep much the first night. He wanted to unplug it and ended up moving the whole thing to the bathroom at 4AM. We had some other small issues like loud neighbors and the AC. One major regret was not booking the beach view balcony for $20-30 more a night initially. During our last stay at a different Best Western, the staff were kind enough to provide a free room upgrade which was a nice surprise. This BW was not like that, even though there are still many better rooms available.. Staff here could only upgrade the room for $100 more a night, even though the difference in the current value of the rooms is just $30. We thought we could just pay the difference, but they don't compare your current room value. Hotel doesn't allow early check out / cancellation of remaining days unfortunately. Really disappointing for the last few days on vaca, making us miss our last resort.

Paula E, General Manager at Best Western Ft. Walton Beachfront, responded to this review
Thank you for your review of your recent experience at our hotel. We're very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We've addressed these issues with our staff and hope that next time you're in the area you'll visit us again and experience a higher level of customer service. Thank you again for your comments. Sincerely, Paula Evans, General Manager

"Very old "

2
adyn0511, Victoria, Texas 11/08/2018

This is a very old creaky place to stay. Every time I closed my restroom door the top ceiling would pop up. You could see all the lines from the tape and floating coming undone in our room. We used our points and we are diamond (I believe) holders so you'd think they would treat us just a tad bit better. Two elevators in whole hotel so it takes forever to get up to where we were at. One washing machine and dryer for whole hotel!! Breakfast is your typical free breakfast. Pool is very small. Only reason I even gave two stars is because it's on the beach and you get two free chairs and umbrella with each room. Would not stay again. We've stayed at holiday inn resort down the road and we will probably go back there next time.

Paula E, General Manager at Best Western Ft. Walton Beachfront, responded to this review
Thank you for bringing your concerns to our attention. Please be assured that I have addressed the issues regarding your stay with the appropriate members of our management staff. It was nice of you to take the time to share your comments. Most importantly thank you for being a guest at our hotel. Thank you again for your feedback and we hope that you afford us a future opportunity to regain your trust. Sincerely, Paula Evans, General Manager

"Beach vacation"

4
ginnyus, Nashville, Tennessee 06/08/2018

This is a great family spot- kitschy deco lobby but nice rooms with beautiful views. Love the chair and umbrella setup on the beach, complimentary for all guests. A good value! Lobby breakfast with excellent coffee. No restaurant onsite but close to several dining choices.

"Beach Stay in Ft Walton"

4
burlewg, Nashville, Tennessee 25/07/2018

I have been to this BW 2 times this summer and always find everyone friendly and ready to make your stay the best. The free breakfast and the 2 free umbrellas and chairs on the beach make it a bargain for sure.

"Family vacation"

5
User 24/07/2018

Excellent hotel. Free breakfast. Great pool. Walkway to the beach. Will stay here again. The room had a refrigerator and microwave for snacks for the kids. Pool was very kid friendly. Free wi-fi. Excellent location to walk to restaurants and family adventures.

"Ft Walton Beach Trip"

5
jcoleman85, Marietta, Georgia 24/07/2018

This hotel was great. While it was a bit “dated”, it was very clean and on the beach! Our room had a great gulf view. We had easy access to the beach and pool. The complimentary breakfast was good and offered a variety. Also, the customer service was outstanding! From maintenance to housekeeping to the front desk...A++++ We would stay here again!

"Gulf Coast beauty"

5
Southbound1965, New York City, New York 22/07/2018

From the moment I saw the beach from the balcony in my great beachfront room,I knew that I had made the right choice.The front desk staff, the tiki bar bartender,the breakfast,the pool,the beach chair/umbrella guy-all excellent!

"Met expectations"

4
leocrystalrdz1, North Houston, Texas 21/07/2018

We stayed at this hotel july 6 2018. It was pretty good for the price. rooms were clean, breakfast was surprisingly very good. staff was attentive and nice. I loved that it was on the beach and the little bar outside really made it feel like a vacation. The building could use an update. The elevator made a screechy noise on the 2nd floor, kinda scared me. the beds were actually very comfy. The mini fridge was nice and cold. Restroom and room were updated recently, it was pretty obv. Hotel is near restaurants and shops. Overall we liked it and might stay here again.

"Great stay at FT Wals"

5
cford624, Ozark, Missouri 19/07/2018

What a great location! The hotel was an average Best Western, but has a great staff. They were friendly and helpful my entire stay. The room was in great shape and had a great view of the Gulf. The hotel puts out chairs and umbrellas at no cost! The beach had everything from dolphins to ghost crabs. Very family friendly and close to some great eats. We will return!

"Family Vacay"

5
User 19/07/2018

The rooms were very clean, and the beachfront view amazing. The staff was wonderful and was able to advise on local attractions. The breakfast bar was substantial enough to hold you until your next destination.

"Pleasant beach front stay"

4
sabearfan12, Buffalo, NY 17/07/2018

Stayed for 3 nights last week. We were a little skeptical because we've had bad luck at other best westerns. But we were pleasantly surprised at how nice the hotel was. It was very clean from the lobby to the rooms and the staff was incredibly friendly and helpful. The free breakfast was adequate. I can't really complain about it. Our view from our balcony however was incredible. The clear green gulf waters and crystal white sand are an amazing site. It's also great how the hotel provides umbrellas and chairs for its guests as well as bar service on the beach.

"Extended Family "

5
sbryant187, Orlando, Florida 09/07/2018

The Best Western Beachfront in Fort Walton Beach was a pleasant surprise! What made this hotel great was the staff. They were all very accomodating! In fact, we did our family vacation, all 13 of us in 4 rooms. Logistically a nightmare, but not here. Management, front desk, maintenance and housekeeping all made sure our needs were met. I want to mention a few staff by name that stood out; Housekeeping (Rossel & Jane) Front desk (Conard) Cabana Bar and Pool area (Don) also the staff that set up the umbrellas and chairs and the maintenance staff. The all treated us like we were their extended family! Will definitely stay there again!

"The Three C's"

4
VeeStar_11, Atlanta, Georgia 08/07/2018

My husband and I decided a few months before the Fourth of July Holiday that we wanted to get away and go to a beach close to our home. We live in Atlanta. We researched Okaloosa Island and it seemed like our speed. Next we researched accommodations. We wanted a beachfront hotel because, as mentioned earlier, we wanted to be near the beach. We selected the Best Western Ft. Walton Beachfront because of all the positive feedback it received. The reviews were correct. We received the three C's while staying at the Best Western Ft. Walton Beachfront: Cleanliness, Comfort and Care. The hotel was clean, the room was comfortable and the staff (especially the front desk staff) treated us with great care. We stayed in room 609 for five nights. Room 609 had an excellent view of the beautiful ocean and beach. There were a few small issues that hindered me from giving a 5 star rating. The water pressure in the shower was really low. At times, I felt like I did not get all the soap from my skin after showering because of the water pressure. Also, the hotel might be due for a good pest treatment. My husband had to eliminate a few insects in the room during our five night stay. These issues were not totally bothersome that I would not consider staying there again but I do think the hotel management should address these things. All in all, we had an excellent vacation. The fireworks during the evening of the 4th of July were awesome. From our vantage point on our balcony, we were able to see the show very clearly. The water was absolutely amazing. The local food was great. The area is a great place for couples and for families.

"Near drowning and rescue that happened on the BW Beach!"

4
janettpatterson, Murfreesboro, Tennessee 02/07/2018

June 24th-26th, 2018. I saved a woman's life on the beach on Monday, June 25th around 2:15-2:30 that day. Did anyone get any pictures of that event? I would like to have some. You can message me on Facebook. I am the woman in the white beach hat just like on the beach that day. There were so many people and rescue crew, but I had no idea until the first life guard finally got there and I looked around for the first time. I had been so attentive to her and after I got her breathing had to be very watchful that she continued to breath. I thought I'd lost her more than once. I wonder about her condition and her recuperation, too. A life guard said her name was Linda, 45ish, a regular to that beach. I can tell you she had a purple bikini and tattoo on her right shoulder. If you have photos and/or information reach out! BTW I am CPR Certified, was a part-time life guard in high school, and am an American Red Cross Volunteer. That's how I knew what to do. My name is Janet T. Patterson. About the area and this BW: The down side of staying at Fort Walton Beach in June is the algae. Avoid this beach in June. The hotel itself on the other hand...was okay. There could be more amenities, bigger pool, working elevators, and a safe in the room would be a plus. But, I think you know what you are paying for when you book your stay. It's pretty accurate to the website. The staff were great! Customer service is part of the big positive here.

"Over the moon happy with everything!"

5
enamcfatridge, Greenwood, Indiana 26/06/2018

I was so relieved and happy after I checked in to this hotel! From the time I checked in to the time I checked out the following Friday, I was treated with such wonderful hospitality! Nothing was to much trouble for the wonderful staff at the front desk. Jamie, Mike, Beverly and Shandra! My stay was also made so enjoyable because of the excellent and happy attitude of the Cabsna bartender, Don. Many thanks to Dan for making sure the chairs and umbrella were up on the beach early every day! Also thanks so much for your help in maneuvering the beach wheelchair. I am still bragging about the amazing hot/cold breakfast served free every day. Thank you Dawn for cooking it for us. Looked forward to it every morning! The room was so,pretty and spotlessly clean. Spacious bathroom with wonderful white fluffy towels and complimentary toiletries! The view from the balcony was exactly as shown in the brochure, magnificent view of the ocean and also the swimming pool and courtyard. Must not forget the free coffe in the room along with a refrigerator, microwave, and 40 inch TV with cable. The liveI music out by the pool on Saturday was an extra bonus as were the fireworks on the pier every Wednesday evening! I know I have forgotten something, but you get the idea! I just can't thank the staff ( now my friends) for helping me have a fabulous vacation! By the way I am 75 years old and I was able to get around with my walker with total ease. Hope to see you all again in the near future! God Bless! Ena.

"Does not match up with its TA ranking"

2
TxTraveler7997, Friendswood, Texas, USA 21/06/2018

We stayed here for 2 nights this past weekend, and I actually regret that we chose this hotel. It was not bad enough for me to rank it at one-star, but I simply cannot bring myself to rank it at 3 stars. I was leery when we first booked it because I am aware of what most Best Westerns are like. However, I always look up hotels on Trip Advisor before we book anywhere, and this place was ranked the #2 hotel in Ft Walton Beach (at that time). So I thought maybe this was a "nicer" Best Western, but I was wrong. It is extremely outdated with cracked/peeling paint and wallpaper and the "office" style chair at the desk in our room had the vinyl seat almost completely peeled off of it (unfortunately, I did not get a picture of it). The breakfast was sub-par, but they had waffles and cereal so our kids were happy. I can say that the view from our balcony was great, as well as the beach access from the hotel. Also, you can use 2 beach chairs and an umbrella on the beach from 9AM-5PM if there are any available. There is a small pool, but we did not use it as it looked pretty crowded. Overall, if you are looking for a "motel"-type place to stay at while visiting FWB, this will work for you. However, I did not feel like I got a room that was worth $300/night.

Paula E, General Manager at Best Western Ft. Walton Beachfront, responded to this review
We appreciate your Con's as well as the Pro's related to your recent stay at our hotel. Your observations related to both the condition of the ceilings in your room along with the desk chair are greatly appreciated. I am happy to let you know that we are in the process of re-texturizing all of our ceilings and painting all of the rooms. We have completed the second floor and half of our third floor. We are also in the process of replacing our desk chairs. We do have a goal of having these updates completed by the Spring of 2019. We are very glad you enjoyed the beautiful view of the Gulf of Mexico from your balcony. On behalf of me and the entire staff at our hotel, we are truly sorry that we didn't live up to your expectations I appreciate your taking the time to advise me of your dissatisfaction, this helps in taking the step towards improvement. We hope you will give us another opportunity when visiting the area again. Sincerely, Paula Evans, General Manager

"Beach traveler"

5
User 21/06/2018

Best place to stay by far. They actually just came by with a cold towel down on the beach. WOW. The staff is friendly and very helpful. The manager has this place in top top shape. Never go anywhere else

Paula E, General Manager at Best Western Ft. Walton Beachfront, responded to this review
I cannot thank you enough for the kind remarks regarding our beach cold towel service. We enjoy going the extra step to truly make our guest feel special. This type of service carries over into all areas of the hotel with a flair for true hospitality. We appreciate you taking the time to share your experience. It will be our pleasure to serve you again if your travels bring you back to our area. Sincerely, Paula Evans, General Manager

"Ok hotel on beach"

3
TonynTonya, Georgia 19/06/2018

It's not quite what we expected, but had a comfortable stay. Hotel is on the beautiful Ft. Walton Beach / Okaloosa Island. Hotel offers a pool bar as well as a small lounge. There is free continental breakfast in morning (scrambled eggs, sausage/ham, cereals, yogurt, etc) We had an excellent view of beach for $305/nt but... 1)Hotel seems a bit dated and needs modernizing. Some receptacles didn't work, bathroom dimly lit, ceiling needs refreshing (we were on 6th floor) A/C either was freezing you or room very warm between cycles. 2)Our last night I got up about 2 am to find a huge roach in bathroom. He wasn't scared of the light and ended up getting flushed. I brought it to front desks attention and they were very nonchalant about it, reassuring me it was only a "waterbug" and the staff used to have them in her home in Texas. We live in the south as well and used to seeing all sorts of creatures outside. I have never seen a roach ("waterbug") in our house and would prefer not to room with them when away. The maintenance guy came up to front desk while I was telling them about the bug, and he seemed equally content with them. Different strokes for different folks I guess. As I said, room seemed clean and didn't have any odors. It is a nice location on an uncrowded section of beach.

Paula E, General Manager at Best Western Ft. Walton Beachfront, responded to this review
We are e sorry we didn't provide the highest quality of services you deserve. Please know that any type of bug is not acceptable or typical to our hotel. We pride ourselves on both the cleanliness and service of our hotel. Please know that I do not take this lightly and have discussed these issues with the members of our management team. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope you'll give us another opportunity to make it right. Sincerely, Paula Evans, General Manager

"Weekend stay"

5
fevender, Barnsley, United Kingdom 16/06/2018

My husband and I stayed era for a long weekend as we were on a road trip which started at Nashville and ended era which turned out to be the perfect ending to our fabulous trip! The staff was amazing nothing was too much trouble for them. Breakfast was very gud nice clean room with a amazing view out to sea. The beach was lovely with nice comfortable sunbeds. Wud definitely recommend this hotel. Thankyou for our amazing stay

"The colors just make you happy as soon as you walk in"

5
User 06/06/2018

Very friendly staff all around. GM, front desk, to bar staff. They were all very helpful. The lady the bar gave us some great recommendations for restaurants. Great hotel and will definitely stay again.

"Great Spot"

5
FRANCOPHILEFROMIA, Des Moines, Iowa 05/06/2018

Great staff, nice pool, right on the beach. Yes, it's bit overpriced; we splurged for a balcony room facing the beach, and we're glad we did. This place IS as cute as it looks in the photos. Breakfast was standard chain hotel fare—nothing great, but serviceable.

"4 years in a row and Counting. Wonderful place to stay. Great staff and great atmosphere."

5
User 01/06/2018

I was beyond impressed with the service we received. We got there on a Monday and were supposed to check on on a Friday. Our vehicle broke down on Wednesday with the possibility of it not getting fixed until the following week. It wasn't fixed until Saturday night so they let us stay for 2 extra nights fro $100 a night event though it was a holiday weekend and rates were much higher. We did not ask them to do this. We figured we would pay the holiday rate until a staff member came and told us at the pool that they discounted our 2 nights to help us out. They were also going to allow us to stay as long as we needed at this rate. We were not prepared with our budget for the cost of repairs to our vehicle and the extra nights stay. We were there with 3 children and it was very difficult to make sure we had everything they needed. The hotel staff was so helpful and even offered to drive us to a grocery store since the taxi fairs were so high. We have stayed here 4 years in a row and it has been wonderful, but this time we were so thankful for everything they did for our family. The staff at this hotel are wonderful and really do genuinely care about your stay and vacation.

"Excellent "

5
Buddy B, Mesquite, Texas 31/05/2018

Great find this place is a jewel ??! Front desk is excellent / I really like the funky colors and breakfast was dead on good . The beach is as good as any I have ever seen .. beach front rooms have excellent views and the bar beside pool has really good bartenders .

"Great stay"

5
lbeddin, Fort Walton Beach, Florida 26/05/2018

Steps from the beautiful beach, this hotel provided a clean comfortable stay during our recent vacation. The staff was friendly and helpful, and a hearty breakfast was served each morning. Would definitely stay here again.

"A plus hotel"

5
User 25/05/2018

This is our first time staying here.. It was a great experience.. All hotel staff were very friendly and made sure we were taking care of.. They all went above and beyond to make our stay enjoyable..We will not have to look for another motel next year.. it was also very clean..

"Great Stay"

5
WayfarerOneEleven, Houston, Texas 25/05/2018

The number one reason we picked this hotel was it's proximity to the beach--it's right on it. Our room was clean and the bed comfortable. Umbrellas and chairs on the beach were provided for guests at no extra charge and the guys who helped out with them (and the kayaks) were very friendly and helpful. This is not a 'party' hotel, and we appreciated the quiet hours between 9pm and 9am. Don't know if it's required at all the BW's right now, but we've noticed there are no automatic closures on the room doors--effectively getting rid of all the 'slammed doors' noise that usually accompany our hotel stays. Do be very aware that at this hotel, because of the draft between the sea side balcony and room entrance, when you come in the door may slam hard enough to take off fingers. There are warning signs in the room about this. This hotel is minutes away from Destin, and not far from good restaurants. Wifi was fine as was the bar service at the outdoor bar next to the pool. Parking is free too.Total thumbs up for a reasonably priced stay.

"Wonderful stay"

5
User 25/05/2018

Staff was very friendly and accommodating. Our room was ready early and received high floor room as requested. The room was clean, spacious, and comfortable. The lobby was huge and breakfast was good. The pool area was nice as well. The provided beach chairs and umbrella were fantastic. Parking was a breeze. Our view was perfect also!

"Babymoon"

5
bassamrimawi, Daphne, Alabama 22/05/2018

We had a great time staying at this hotel. Excellent service. The BEST part of this hotel was the front desk staff, specifically Damika. She was absolutely amazing, great customer service, very friendly and fun to work with. My wife and I really enjoyed our stay before our baby comes, 3 more weeks. She made our babymoon the best vacation ever !!!! Thanks Damika, we love you Sam and Jessica

"Wonderfull Staff, Great Hotel - Great in Accommodating Big Group"

5
User 21/05/2018

I highly recommend this hotel. I am a Team Manager for a girl's soccer team and I was able to set up a room block for 15 players and their families. Mr. Schneider was extremely easy to work with and we had the room block set up in no time. It was easy for all my parents to claim their rooms and everyone was all set for our trip to the Destin Soccer Shootout. No matter what time a player and her family checked in (some came pretty late) the front desk was welcoming and made the check in fast and efficient. Each family's check in was already prepared and did not have to be looked up. The staff (especially Damita) was super friendly and went out of their way to help with any needs my team had. The rooms as well as the whole facility was very clean (including the rooms) and updated. The interior design is very cute. Breakfast was great and there was plenty. An extra perk was getting a beach umbrella and two beach chairs with the room rental, as well as as many free beach towels as we needed (and we needed a lot). The pool is heated and very kid-friendly. We were also able to use the hotel's meeting room for our team dinner. This hotel is a gem - because of the people who work there. If you want great hotel stay right on the beach (with a wonderful view) and you don't want to worry about anything - stay here at this Best Western! The hotel looks exactly as in the pictures on their website.

"Great Stay"

4
LAAEastPeoria_IL, East Peoria,IL 20/05/2018

Had a great two night stay at this hotel. I booked late so wasn't able to get a beachfront room. Our inland room was very pleasant. The building is older, but appears to have been recently updated. Housekeeping did a great job making sure our room was ready for our use! The front desk staff are amazing. Everyone was very friendly and helpful and answered all our questions. They were also very accommodating when we needed to check out a day earlier than planned. A huge thank you to one of the maintenance staff for putting air in a tire so that my husband could get to Pep Boys to get it repaired. Much appreciated! Another nice perk is that beach chairs (2) and an umbrellas are complimentary with each room. And they are really nice beach chairs and umbrella! The beach here is really nice. The complimentary breakfast is the usual hot and cold fare. The staff keeps everything well supplied. It is so nice that you don't need to go offsite for breakfast.

"Nice Staff "

3
User 19/05/2018

This hotel has a different decor with many colours and vases in the looby. The staff at front desk are very friendly, helpful and nice. The room we had was with oceanview and balcony. Lovely. Theres a pool and a poolbar with a very polite bartender. Free popcorn fredhly made, such a great idear. The Beach and ocean are fantastic, could stay there forever. The hotel gives you free 2 beahchairs and 1 parasol everyday setup for you, great service. The breakfast are nothing to write home about, nothing special and never seen so small bagels!!!! Overall a nice hotel. :-)

"Beach getaway"

3
User 17/05/2018

Nice place and people. Bed a little to soft but nice. Beach and amenities wonderful. Breakfast good but a little underwhelming. Room had a connecting door and that made for a very noisy stay. Like having it open all the time. So ask about connecting doors.

"THE BEST Western"

5
User 15/05/2018

We had the best time at this hotel. We had our wedding block party here and everyone had such a great time. The rooms were clean and great- along with amazing views. The service was amazing all around. Steve was great with accommodating our reservations. Dan was amazing at the beach, and Don was the best tiki bar tender, providing amazing service and making the best dranks for myself and all of our family and wedding guests. We will definitely be back for a stay-caytion and would recommend this hotel to anyone coming to the fort Walton- Destin area.

"Beach vacation"

5
User 12/05/2018

This was mine and my wife's 2nd time staying here, we've had great service, staff very friendly and helpful with anything you need. Will stay here in the future. Balcony looks over the beach, great hotel for the price

"Great Stay!"

4
pkleinJersey, Florida 09/05/2018

What a nice little hotel right on the beach! This is an older property, yet the rooms are very nice and well maintained. What makes this hotel special is their staff. Everyone we interacted with went out of their way to make sure our stay was perfect. The room was nice with two queen beds, a table & two chairs, small fridge, microwave and nice bath area. Breakfast is offered every morning and includes eggs, sausage, biscuits and gravy, yogurts, fruit, breads and muffins and make-your-own waffles. Even though the hotel was full, there was always enough food available. Seating can be a bit challenging, but there are tables out by the pool and it was lovely to eat out there in the morning. The pool is clean and there are quite a few lounges. The tiki bar is right there and prices are reasonable. The best thing is that the beach is right there and there is no additional cost to rent beach chairs and umbrellas. The water is crystal clear and it is easy to see why this is called the Emerald Coast. We are already planning out next visit to this little gem in the Panhandle.

"Excellent Experience"

5
jenniferanne1976, Pearl River, Louisiana 03/05/2018

We wanted a family friendly beach get away and this was it! It was affordable, comfortable, & convenient. The hotel was updated, clean, & spacious. The staff was pleasant & helpful. The beach/poolside experiences were amazing!!!!

"Nice beach hotel"

4
Jerry O, Austin 02/05/2018

Nice hotel on the beach with free umbrellas and chairs. Good beds. Close to restaurants and board walk. Front desk was friendly and helpful. Plenty of food and beverage choices at breakfast. Complimentary coffee in lobby.

"Vacation"

5
User 02/05/2018

Great vacation spot with everything you need. The staff was very helpful with all your needs and very polite. The beach front was excellent along with the clean sand and view. Parking was a breeze and check in was easy.

"Hotel on the beach"

5
lynnsc0tt, Atlanta, Georgia 02/05/2018

This hotel is right on the beach. The free breakfast is great. They have hot and cold items. There is a pool and a tiki bar. Staff was extremely friendly. The hotel is on an island but close to attractions, food and entertainment.

"Doesn't disappoint!"

5
bridgetb323, new orleans, United States 30/04/2018

hotel is a little gem! from the charming little martini bar to the movies shown nighly for the kids...amenities that you would not expect.....and it doesnt get closer to the water...when they say beachfront, this property means it- not just a parital view and a small journey to the water...you are right there!!! loved every minute!

"Vacation 2018"

5
gramie74, Norris City 14/04/2018

This is definitely our go to place from now on when we come to Fort Walton. Everyone here are so nice and if you want want a cocktail, hot dog or soda, the hotel has the greatest Cabana and Don, the bartender, is the GREATEST!

"BE WARNED!!!"

1
ExplorerMom8, Huntsville, Alabama 09/04/2018

Manager Steve Schneider has to be the rudest man I've ever dealt with in a hotel and I'm an easy guest, just read my other reviews! Our "beachfront" room (reserved months earlier) was not beachfront at all, but had a fabulous view of the overcrowded parking lot. When I expressed displeasure with this I was told that on day two of our stay we could be moved to a room with an ocean view. Okay, that's good, I thought. Nope! Day two I was called and told that to move myself and my daughter would cost an ADDITIONAL $100 per night! No mention of that was made beforehand or we would have left! Keep in mind that rooms here were already going for over $300 per night! The rooms are nothing special and very small. The refrigerator makes a loud hum all night long. The carpets looked worn and our door would stick when we tried to open it. When I asked to speak to a manager (Steve) about the "extra fee" he was shockingly rude! He told me I could pay the additional $100 or stay where I was, period. I told him it was unfair and I had been mislead, he said there was nothing he could do about it. I told him I would leave feedback online and he said - YOU DO THAT! I'm not kidding, this was the WORST experience ever! RUN don't walk from this property and you'll thank me later. The word HOSPITALITY is not in this hotel's vocabulary IMO.

Paula E, General Manager at Best Western Ft. Walton Beachfront, responded to this review
On behalf of me and the entire staff of our hotel, we are truly sorry that we did not live up to your expectations during your most recent stay at our hotel .As much as we hate to see negative comments about a past stay, I appreciate your honesty and you taking the time to bring these matters to our attention regarding your room. We're very sorry that you experienced an undesirable visit and I assure you we have addressed the problems you mentioned with our housekeeping and maintenance teams. Also please know that hospitality and efficiency are our top priorities and we take these issues seriously. I apologize that our Staff was less than accommodating. Please know that I do not take this lightly and have discussed this with the members of our Management team. I hope that you afford us a future opportunity to regain your trust, so that you have the true Best Western experience the next time you visit Fort Walton Beach. I would be happy to discuss this further with you. Please feel free to contact me 850-243-9444. Sincerely, Paula Evans, General Manager.

"We would stay here again."

5
Elyse S, Pontotoc, Mississippi, United States 09/04/2018

Everything went smooth, staff was friendly, room was clean, breakfast was good, and this is the first beachfront I have ever stayed that offered free chairs and umbrellas for guests. It was a great stay.

"Spring Break"

4
Rhonda W, Corbin, Kentucky 08/04/2018

PROS: Great location, amazing beach, two chairs and umbrella included, free breakfast, refrigerator and microwave in room, attractive decor, easy parking, reasonably priced considering it is beachfront CONS-not big issues: Breakfast/food area in lobby too small and cramped and have to go before 8:30am to have food options, outside noise so had to sleep with earplugs, uncomfortable beds

"Spring Break"

4
User 08/04/2018

Great hotel! This was the only hotel with available rooms for our last-minute spring break trip and it exceeded my expectations. This is a smaller, older hotel but the complimentary services and the friendly staff were wonderful. Full breakfast, pool/beach towels, two beach lounge chairs and an umbrella were included with our stay. We had an issue with the room AC on the first day but this was repaired within 30 minutes from my call to the front desk. Beach was beautiful and the ocean was crystal clear. It was a great trip! We will definitely be back!

"Great hotel"

5
Mardessa W, Atlanta, Georgia 07/04/2018

We stayed at the Best Western Hotel in Ft.Walton for 3 nights for spring break it was great.... very clean rooms breakfast was awesome, staff was very nice and friendly. Hotel on the beach ,beach chairs and umbrella was included with the stay. Me and my kids really enjoyed our stay.

"Spring Break Fun"

5
User 05/04/2018

I HIGHLY RECOMMEND this hotel ! Zero complaints ! From the moment we checked in to check out , we encountered pleasant and courteous employees. Rooms / beds were comfortable and most importantly clean . Wonderful family atmosphere! Kids had a great time swimming in the pool , I LOVED the very close access to the beautiful beach ! You even get a beach chair and umbrella included in the cost! I would definitely book here again.. .Destin water and white sand can't be best ! Seriously stunning! ! Oh ...The rooms are very well insulated! Didn't hear a peep from the other rooms next to ours! Have fun

"Great place on the beach"

5
Michelle G, Arden, North Carolina 04/04/2018

Hotel was clean, quite and a friendly staff. Beach area is not packed with people which is nice. Loved having a balcony to sit and watch the ocean Tiki bar located in the pool area(with a great bartender) and not a far walk from the beach.

"Great Family Hotel"

4
User 03/04/2018

We've stayed here twice now. It's close to a lot of spring break fun, but not overly crowded. We love having a balcony facing the Gulf with friendly staff and a great breakfast, the price can't be beat!

"Great place!"

5
User 02/04/2018

Great place. The pool stays crowded and there's not in hotel food other than breakfast but we would definitely come.back. real close to ocean. Tiki bar outside. Beautiful decor! Our bed wasn't comfortable because it slanted downhill. We didn't complain but has stiff necks. The beach super clean and I have 2 complimentary chairs with each room.

"Best hotel on the Beach"

5
Dee B, Chicago, Illinois, United States 01/04/2018

We stayed at other great properties on the beach but this is our favorite. The perfect location overlooking the beach, and the big rooms with balcony's and chairs and table right by the window, a nice size refigerator and a microwave. Very comfortable beds. Wonderful place to sit back and relax and listen to the sound of the waves splashing the shore. The free breakfast is filled with many hot and cold foods. The staff is exceptional and so professional. From the front desk welcome greetings to the speed of service from the breakfast help, the helpfulness of the room cleaners, the efficient maintenance staff, the friendly bartender and free chairs and umbrella provided by the nicest staff, everyone is pleasant and helpful!

"Best value beachfront "

5
TheFinkFamily, Chicago, IL 27/03/2018

This is by no means a posh beachfront hotel but I give it five stars because it was everything we needed. The staff is super friendly and helpful. We especially enjoyed Don at the poolside bar. Our beachfront room was adequate with two comfortable double beds and a spacious bathroom. The pool was just steps outside the back door with plenty of seating and a ping pong table on the deck. The poolside bar was a fun bonus. There is also a small indoor bar/lounge that opens in the evenings. The beautiful fine sandy beach was down a short boardwalk where Dan set up chairs and a beach umbrella for guests each morning (two chairs per room included). The complimentary breakfast offered a nice variety of hot and cold foods including eggs, sausage, biscuits and gravy or grits and a waffle maker as well as an assortment of breakfast breads and pastries, cereals and beverages. This is a family hotel and therefore there are children in the pool so if you're looking for a romantic couple's getaway you might look elsewhere. The pool is open until 10 p.m. and you do hear people playing in the pool below your balcony until then. Of course this was spring break so that could make a difference. A special shout out to housekeeping who was there every morning by 10 ready to clean the room and provide fresh towels.

"New favorite hotel"

5
User 23/03/2018

This hotel exceeded expectations and I'm hard to please! Location couldn't be more perfect. Gorgeous view of the beach from our room balcoy. Breakfast in the morning gave tons of options that they varied daily. Coffee and water bar always on hand. Room had refrigerator and microwave. Parking was easy. Staff was pleasant. This hotel would work for families and those traveling without children. Kids could play the pool and parents could grab drinks at the pool bar. There is also a bar on property that's adult only. Chairs/umbrellas were placed out at the beach in the a.m. so no work required!

"A perfect stay!"

5
User 20/03/2018

From check-in to checkout the staff was friendly, accommodating and professional. Great location on the beach with nice amenities. Lovely beach, great for morning and evening walks! Loved the sunsets from our balcony and enjoyed the complimentary hot breakfast. A perfect stay.

"Disgusting"

1
User 16/03/2018

Stayed at the Best Western in March 2018 after seeing so many great reviews. On arrival the staff were friendly and that is where it ended for us. We arrived in our dusty room to find the beds messed up like people had been laying on them and dirt on the bed spread. There was also rubbish left in the room from previous guests. Went to the bathroom and found multiple old soaps from previous guests still in the shower and dirty marks around the edge of the bath. I don't even think they cleaned at all before we arrived. For the price you pay to stay here per night this is disgusting.

Paula E, General Manager at Best Western Ft. Walton Beachfront, responded to this review
On behalf of me and the entire staff at our hotel, we are truly sorry that we did not live up to your expectations during your most recent stay at our hotel. Your observations related to cleanliness and amenities have been reviewed with our housekeeping department. We will be re-visiting our steps to ensure a more thorough inspection prior to our guest arrival. I appreciate your honesty and thank you so much for taking the time to bring these matters to our attention. Cleanliness and service is one of our top priorities and we take these issues seriously I hope that you afford us a future opportunity to regain your trust. Sincerely, Paula Evans, General Manager

"Great!"

5
User 08/03/2018

Amazing! Great beach view, amazing breakfast, and service. Great bars we even got a free coolie from the tiki bar outside. The heated pool was great and it's so close to the beach. We even walked the whole beach to get food!

"Great stay!"

4
User 07/03/2018

Absolutely no complaints. Good price,good beds and good breakfast. The front desk staff is very friendly and knowledgeable especially Micheal. Maid service did a great job of tidying room and room was very clean. Right on beach with tiki bar at pool.

"Business and Pleasure"

5
User 04/03/2018

When you live in The True North (Canada) there is always a yes to a good reason to grab some sunshine and heat during our winter months. 7 days in Florida with 3 nights spent in Ft Lauderdale was absolute bliss. The Best Western right on the beach front was a true pleasure. Hotel is central and with a restaurant onsite and much on offer within walking distance including shops, convenience store what's not to love. Rooms were spacious, bed comfortable, partial sea facing ( hotel does have sea facing), bathrooms clean, gym and spa onsite. Staff friendly, service orientated. Great pool area and beach chairs available directly across from hotel which was a bonus. Great location and loved my stay. To short

"Christina rocks at the Swizzle Stick"

5
Linda T, Dayton, Ohio 19/02/2018

I was in town for the memorial service of my mother. I stayed at the hotel for 5 days, and had family stay in 6 additional rooms. In spite of the somber occasion, Christina made our visit to the hotel and the Swizzle Stick Lounge extremely memorable. She truly cared about our experience at the hotel, and provided superb service every night. I have recommended this hotel - and the Swizzle Stick - to all my friends who come to Ft Walton Beach!

"Great Location"

4
Mike B, Beavercreek, Ohio 16/02/2018

Friendly staff and very nice accommodation. Having a small bar with nightly entertainment also a huge plus. Walking distance to many things. Loved the beach view. Breakfast in the morning was good. Coffee strong. Orange Juice cold. I recommend the Best Western in you're in town.

"Best Place to Stay In Fort Walton"

5
X9572XYmichaelv, Gulfport, Mississippi 08/02/2018

The staff is amazing and the location is great. The view from the beachfront room is priceless. During my stay I saw dolphins in the water! The staff always made sure I was pleased with my stay and that my room was stocked. The Swizzle Stick was a great place to study or hangout.

"Winter vacation"

5
joe m, Kansas City, Kansas 21/01/2018

Wonderful funky little hotel, great beach front location and awesome little lounge. (swizzle stick.) Very good free breakfast, which changed daily. Free parking and wonderful staff. Will be back in the spring for better weather.

"Shirley H."

4
X1225YVshirleyh, New Carlisle, United States 05/01/2018

Very nice location and view , room was very clean, staff very friendly and helpful. This was a spur of the moment trip and booked this hotel on the way down to Florida, could not have been happier with this hotel. Definitely would recommend this place to others.

"Art Deco Hotel"

4
JoannB27, Lexington, Kentucky 04/01/2018

This Best Western is like the South Beach Hotels of the 1960's. The Public Rooms are painted in vibrant tropical colors as are the bedrooms. The furnishing are new but give the 60's vibe. The staff was very friendly and professional. The free breakfast was very good and the coffee was great. We had a room facing the ocean with a little balcony. The room was a good size with nice decor and all very clean. I wouldn't hesitate in returning in the future,

"Cool little place"

4
Gerald G, Nashville, Tennessee 03/01/2018

This was a quick trip. Price was right on my rewards card. Lounge was fantastic and a lot of fun. Would stay again. Breakfast bar was good. Room was sufficient for our needs. The hotel was conveniently located to everything you would want to do. The hotel is right on the beach and everyone gets two free beach chairs with rental. If you want a quick getaway without all the fees. Check it out

"Great value on the beach!"

4
thaddt, New Orleans, Louisiana 30/12/2017

This was a family vacation in the middle of a winter cold spell, hotel staff were very friendly and helpful, everything from local information to arranging for temporary day pass at local gym. Cassie in the small bar/lounge was very pleasant what a terrific mixologist with specialty drinks, light breakfast but filling, staff available for requests. Easy parking, right on beach, good value, room very clean and quiet, beds comfortable, close to restaurants and old town Ft Walton with many specialty shops to walk around.

"Great!"

4
503ganeshn, Baton Rouge, United States 29/12/2017

The Stay was excellent and the sea view from my view was awesome.Loved the breakfast too. Room service was prompt and everything was perfect in the room. Good house keeping.Would definitely like to come back!

"Beautiful views "

5
User 27/12/2017

Staying at the hotel for a few days to celebrate my daughters birthday. The weather is chilly but the view off my balcony is breathtaking. Woke up this morning to dolphins swimming. The breakfast was good as well. Clean area for seating. This hotel is exceptionally nice for the price. Would recommend. Today we drove to the nearby outlet mall (recommend renting a car) as there are many things to do in the area but not within walking distance.

"No Frills Good Value"

4
charleswK4842BV, Birmingham, United States 04/12/2017

2nd time my wife and I have stayed here. the hotel is convenient to everything but quiet. Balcony rooms have fantastic view of beach/ocean. free breakfast but it is kind of what you expect, serves the purpose.

"fort walton"

5
bob25dode, Bloomington, Minnesota 28/11/2017

clean hotel and food was good. staf took care of our needs and let us stay two hours past out leaving time so we stay their and not have to wait four hours at the airport. could not a had a better trip then the one we had

"Hidden gem!!"

5
Kimberley P, Hyattsville 28/11/2017

What a comfortable hotel!! Right on the beach with pool and bar right on the beach side. Nice beach staff person who sets up chairs and umbrellas for guests everyday!! The breakfast was very filling and fresh each day.

"A memorable stay"

5
User 27/11/2017

This was one of my best hotel stays in Florida. The staff members are awesome, the hotel is so beautiful, I love their decor. Then it's right on the beach. Watched sunrise and sunset. It's free breakfast too. Visited in November, it was a bit chilly but the water was warm and they kept the pool heated. Overall, I Loved it!!!!

"Best Value in town!"

4
User 26/11/2017

Awesome location and access to the beach. Although the hotel could use updating, the colorful decor made it more inviting. We visited for Thanksgiving and the staff was very helpful in suggesting places to eat dinner. I would recommend this property for sure. I will also stay here again!

"Can't beat it for a beach front stay"

5
mikecE5354FZ, St Louis, United States 26/11/2017

Great location! Just far enough from the public beach access points that you feel like you gave a private beach. Close to everything you could want, including Destin, but without the crowds. Staff is top notch! Incredibly personal!

"Definitely recommend! "

5
User 20/11/2017

The staff and management at the Best Western are great! They went above and beyond. We had our wedding here in October and they made sure that everything was taken care of & made it as stress free as possible! The rooms are also very clean and well priced. This wasn't our first time there and it won't be our last!

"Water leaked all over the carpet in the entry way"

1
jasonmG5260JL, Pensacola, Florida 18/11/2017

Hot tub was leaking under the tile and created a 10 foot area of soaked carpet that they simply put towels over and said that was sufficient. We were accused of causing the water problem by splashing water on the carpet from the tub even though it was over 10 feet away

Paula E, General Manager at Best Western Ft. Walton Beachfront, responded to this review
Please allow me this opportunity to apologize for the inconvenience you experienced during your stay at our hotel. Thank you so much for taking the time to provide your feedback which will enhance our guest's experience. We strive for excellence when it comes to maintenance in our rooms. It is reviews like yours that help us correct any inconsistencies. We take pride in providing the best in lodging and service so our lapses during your stay are being taken very seriously. We're very sorry that you experienced an undesirable visit and I assure you we have addressed the problems you mentioned with our front desk and maintenance teams. We hope that if your travels bring you back to Fort Walton Beach and you will give us another opportunity to serve you and make it right, Sincerely, Paula Evans, General Manager

" Vacation "

5
Q681LXjuliew, Gordo 18/11/2017

Very clean place, loved the retro look , Had room on beach with balcony.Free breakfast, and beach chairs . The front desk was very helpful with our needs.Great parking . Heated pool and free coffee and hot cocoa anytime you want.

"Great hotel, great staff and amazing views!"

5
davidoJ9470EW, College Station, United States 17/11/2017

We stayed here for as week and it was amazing. The hotel is not new but they have it fixed up very nicely. The view is what its all about..GREAT! Dan the beach man was very good and the Swizzle Stick can get to rocking on occasion. All in all, we had a relaxing week and we will be back!!!

"mini-vacation"

4
Perry840, Indianapolis, Indiana 16/11/2017

We wanted a beachfront room, and a place with a decent breakfast. This place filled the bill on both counts. The beachfront is white sand, with chairs to relax in, and the staff normally puts them out by 8 a.m. (weather permitting). The breakfast was better than most places, and it varies every morning! The staff was wonderful all 4 days!

"Beachfront"

4
User 15/11/2017

We wanted a mini vacation right on the beach and this hotel filled the bill nicely. Beach chairs were included in the cost, which was great! We saw dolphins and stingrays right from the beach. The pool was warm and clean. Sitting on our balcony and watching the sunsets was wonderful!

"Beach getaway"

5
User 11/11/2017

The location of this Best Western is ideal for a beach vacation. The staff are friendly and the property isn't in an area with high rise condos so there are less people on beach. I rated the sleep quality as excellent only because the beds were comfortable and I travel with a fan to block out outside noise. Without the fan there would be occasional street noise and your typical noise in corridors.

"Better than other hotels i looked at"

5
P7137BFpamelas, Sw Grand Mound, 09/11/2017

It is close to the beach with very easy access. It is close to many eating places. All rooms have a balconies with fantastic views of the ocean. That is why I booked with Best Western as they had what I wanted and they delivered well.

"This is an beach front hotel"

5
Halsie, Knoxville, Tennessee 08/11/2017

This is an older hotel, but very well maintained and upgraded. We selected the beach front room with balcony and it may have become my wife's new favorite beach hotel. there is a pool and Tiki Bar and Indoor Bar. They furnish beach towels and put up umbrellas and beach chairs for the guests. Walk out the back door to the lobby past the Tiki Bar and pool on the right and up a deck type walkway over the protected dunes (Shower at the top), down 4 stairs and you are on the beach. Nice. We will be back!!!

"Clean hotel"

4
User 08/11/2017

Overall very happy with hotel, staff, breakfast and hotel location. Great beach access with use of chairs, outdoor pool and bar. The area was non congested and family oriented. I would stay here again.Loved my four day stay.

"Above Average"

4
73av8r, Fort Worth, Texas 07/11/2017

Great friendly staff. Stayed for a few days and just mostly hung out on the beach. We rented kayaks and paddle boards from the hotel and saw lots of dolphins, rays and a sea turtle. Nice free breakfast and the tiki bar out back at the pool is nice. They serve hot dogs for the kiddos from 11-4. That was a lifesaver! Special thanks to Dan the beach rental guy and Don at the Tiki bar! We will be back!

"another perfect trip"

5
John S, hoover 02/11/2017

my wife and I have stayed at this hotel multiple times a year for the last 7 years. They are continually improving the property. It happens to be on one of the most beautiful beaches in the world. We stayed on the 6th floor from where we could see dolphins, fish and stingrays swimming in the crystal clear emerald waters of the gulf of Mexico. Every time we come we meet more Germans coming for vacation, one of them told me wife "we hate to leave this is paradise".

"Best Western in Destin Florida"

5
susanpP1412MX, Kansas City, United States 01/11/2017

Great Hotel. No food except breakfast, but it's good. Heated pools, beach towels, clean. There are cheaper places, but I was very satisfied with this stay. We had a ocean side view which was breathtaking.

"would stay here again"

5
johngP1321MN, trussville, United States 30/10/2017

great place to stay and they have great service and great breakfast the view form the room was very nice the room was very clean and the parking was great i would stay here again i would recommend to my friends and family

"Short but sweet!"

5
Beth M, Pineville, Louisiana 28/10/2017

Stayed at the BW in Ft Walton for two wonderful nights. Wish we could have stayed longer! Everything was top notch. Great vibe. Delicious breakfast. Friendly staff. Beautiful beach with chairs and umbrella provided!Can't wait to return.

"Beach, Bed and Courtesy"

4
ebhomestead, Upstate NY 26/10/2017

We wanted beachfront, a good bed and a clean room. We got the bonus of a warm courteous staff from Manager to Maintenance. We were well accommodated here by employees that practice hospitality well, and Steve, James(desk all), Russ, Don, and "beach guy" were value added to our stay. There is breakfast.

"The view of the sunset is spectacular"

5
Sue V, Dallas, Georgia 23/10/2017

Wonderful little gem right on the beach. Quiet and relaxing. Close to everything. The view of the sunset is spectacular! Very friendly staff and room was very clean. We slept with the door open and drifted off to sleep listening to the waves!

"Awesome, greatest, love it . Weather was great, people were awsome."

5
Trishia W, Seymour, Indiana, United States 23/10/2017

Love it, a pleasure everytime. Love this place highly recommend to all. You must try this if you are in the area. people are so nice and friendly. Beach is always clean. Breakfast is hot and ready a must

"Best place ever. Highly recommend this place."

5
F2610MVjohng, Ore City, Texas 23/10/2017

Great experience. Love this place. Will be back. Beaches great. Staff great. Recommend for business or pleasure. Great location. You can ask the bartender about anything about area. He has the answer. All his recommended was great.

"Love Best Western, will stay again."

4
MelodyBarnett, Gainesville, Georgia 23/10/2017

Best Western is one of our go-to-Hotels. We always have a very-good or excellent stay. We take comfort in knowing that our stays at Best Western will be clean, safe and comfortable; staff is genuinely courteous, trustworthy and fulfill requests punctually. To us, Best Western has the best rates for the value of service received.

"Amazing view"

5
Samantha P, Saint Louis, Missouri 16/10/2017

We made a last minute trip to the gulf and they were super nice and clean. The beach area was clean and the water was warm. The breakfast could have been better, but the man at the front desk got our room moved around to a better view!

"A really nice place"

5
H9928ETscottw, Knoxville, Tennessee 16/10/2017

Everything has been updated, new, and clean. Staff very helpful and friendly. The free breakfast every morning, and free beach chairs and umbrella at the water make it a great place for a beach vacation. Better priced and nicer than the places around it.

"Fall break"

4
User 15/10/2017

Stayed at this hotel with a friend for fall break get away. Staff were very friendly and helpful. Breakfast was great. Was a little hard to find because sign was blocked by trees. Overall a great stay

"Friendly staff"

5
onintthree, chicago 14/10/2017

Nice hotel with a great staff. Made you feel welcome. The room was nice and clean and the view of the beach was fantastic. The bed was very comfortable and got a good night sleep. The hotel is at the quiet end of the beach and not as crowded which we were looking for. The hotel was busy but we didn't run into any noisy party type guest that other reviewers mentioned. We will definitely be back.

"great hotel"

4
Christine R, Muscle Shoals, United States 13/10/2017

It was our second time staying there and we were not disappointed,the staff was very friendly,the rooms are clean,the breakfast wonderful,and we appreciate the fact that they do not charge for the beach chairs and umbrellas

"Great Oceanfront Hotel"

5
User 11/10/2017

The hotel is very reasonable and clean! It has been updated and has lots of cute details in the furniture, decorations, and even a turtle mosaic in the floor as you enter the main lobby. Very good complimentary breakfast includes pastries, meat, eggs, cereals, bagels, toast and batter/irons for fresh waffles. They even had extra toppings for them! Coffee and infused water stations also. Spend a little more and get a balcony room! BW is a few miles from Destin and you have to drive to restaurants, etc, but the price, views and quieter beach make it well the distance. Seasonally, a beach umbrella & 2 chairs are setup and waiting for you on the beach & included in the price. The elevators are a little slow and we had a hiccup with the reservation, but Connor got it squared away for me and our stay was amazing. I would definitely stay here again.

"Perfect girls weekend"

5
User 11/10/2017

Myself, my sister and three of our high school friends stayed for three nights just last week. From the time we checked in, we knew we were in the right place! Everyone we encountered from the front desk staff, the maid service, the manager, maintenance staff, bartenders (except for the girl working the evening shift in the Swizzle Stick Lounge, she was extremely rude) and beach staff were all so sweet and so eager to make sure we were taken care of. We met a lot of the other guests staying at the same hotel, but our favorites were Don the bartender and the Vietnam Veterans who meet there every year. To say we had a blast is an understatement! We had such a great experience we have decided to come back next year! Thank you to everyone at Best Western, you made these Missouri girls trip one to remember!

"Great stay at the Best Western"

5
Jpfredd, Murfreesboro, Tennessee 04/10/2017

This is our 2nd time staying here. We are actually here right now. The staff has been very helpful. The hotel is very nicely kept. Nice breakfast. Complementary beach chairs are great. Nice beach. Great place to stay.

"Perfect location and easy on the wallet"

4
User 02/10/2017

Great place to stay that is right on the beach. There inst much traffic as it is a little away from all the major restaurants and attractions. Wife and i loved that the beach was clean and wasn't as busy as others, and it was only a 5-10min drive from everything. Hotel room was pretty typical, decently clean, free breakfast in the morning, but the staff was outstanding.

"Our fabulous visit"

5
User 24/09/2017

This is our second time staying at BW FWB. We absolutely love this place. Our room was clean upon arrival and the housekeeping staff kept it tidy for the length of our stay. We enjoyed the free breakfast each morning. Food was always stocked and hot. A big plus for our family is the complimentary beach chairs and umbrella. They are set up each morn from 9-5. I cannot express how great the staff at this hotel is!!! I'm my opinion you can't beat this place for the value!!

"Noise at late night ruined it "

2
MargeBox, Atlanta 23/09/2017

Large family party (10)that stayed on our floor hung out on their balcony all night and was so loud we heard them several rooms over. The balconies that faced beach side create a courtyard effect.. so we all got to share in their noise at 12:30am. Not to mention their shouting foul language for my 7 year old to hear. I have stayed here before and have enjoyed it, which is why we returned. Won't be back. I am sick and tired of staying in a hotel that is ruined by the noise at ungodly hours. I paid alot of money to feel like garbage the next day.

Paula E, General Manager at Best Western Ft. Walton Beachfront, responded to this review
It is very nice of you to have taken the time to give us your comments regarding your stay at our hotel. We are unhappy to hear that we were unable to successfully accommodate your needs. We take seriously the feedback that you provide and I assure you we are investigating your concerns. We appreciate your taking the time to share your experience. We know that you have many choices when traveling and we thank you for your business. Sincerely, Paula Evans, General Manager

"Weekend stay"

4
Hal M, Mayfield, Kentucky 23/09/2017

My wife and I are very busy and managed to get away for a 2 night stay. This is a nice hotel. It's worn but clean. Only issue I have is with the property itself. I travel for a living and stay in a hotel 3-4 nights a week year around and stay almost exclusively in Best western. Even if you have 150,000 points, you do not get an ocean view room. People like me is what keep Best Western going yet get the worst rooms when it comes to rewards.

"Haven from Irma"

4
PapasPicks, Palm Harbor, Florida 16/09/2017

Our family was evacuated from the Tampa Bay area near midnight on September 8. With Hurricane Irma's forecasted track still all over the place, we decided to head to the panhandle of Florida for our escape. In our search for lodging, we were blessed to secure a room at this wonderful resort. Everyone from Connor, Michael, Steve (Front Office Mgr.), Paula (GM) and the rest of the hotel staff were nothing short of amazing. With full occupancy, and the vast majority of us having been displaced from our homes, you could not have found a more inviting, caring, and accommodating group of employees anywhere. So, on behalf of my family, thank you Ft. Walton Beach Best Western and all the wonderful employees at your resort.

"Nice location"

4
VicTorino, New York City, New York 09/09/2017

The place seems well worn but everything was clean and the hotel staff was great. The free beach chairs and umbrella was a nice bonus not to mention the free wi-fi and hot breakfast from 6:30 to 9:30 every morning.The lounge was small and there isn't a restaurant. We would stay here again.

"Best experience at this hotel"

5
Amanda G, United States 06/09/2017

This hotel was by far the best experience my husband and I have ever had. It was clean. All the staff was friendly. Our balcony had a great view. Bed was comfortable. Breakfast was amazing. The lounge/bar was a lot of fun. Overall an awesome experience.

"nice hotel"

4
344ceciliaz, gadsden, United States 06/09/2017

hotel was pretty good. free chairs and umbrella on the private beach. was sufficiently clean. pillows were a little lame, but bed was comfortable. i would definitely book this hotel again. conveniently located to all the action in ft. walton.

"Beach getaway"

5
brittanyr620, St Louis, United States 06/09/2017

Great place! We really enjoyed our stay here. Very clean and friendly location right on the beach. Easy access to dining and entertainment plus an awesome breakfast included. Well worth looking into. The best part is you get an umbrella and two chairs per room. Such a relief not to drag your own to the beach! I highly recommend this property.

"most friendly front desk staff"

5
User 03/09/2017

the staff went above and beyond to make sure our stay was pleasant. the bar is also outstanding. over all the stay here was excellent. I will definitely recommend this hotel and definitely return next summer with my family. very family oriented hotel

"Favorite hotel"

5
sunworshiper50, Katy, Texas 02/09/2017

We always stay at this hotel. The staff are wonderful. We wouldn't stay anywhere else. If there is anything you need they are always accommodating and helpful. You can't beat the view and the service.

"Love the location and amenities"

5
sunshinesuz87, Saint Louis, Missouri 28/08/2017

I love Best Westerns in general. Their beds are comfortable and the free breakfast is always great. This Best Western was even BETTER than most because it sits on a beautiful white sand beach and it has a tiki bar. Don the bartender was great! Thank you Don for the delicious drinks and hospitality! There was also a waitress on Saturday at the beach that asked us if we would like anything from the bar. This Best Western also has complimentary beach towels, beach chairs, and umbrellas. This hotel also has a bar with live music called the Swizzle Stick. It's a very eclectic and retro hotel. They have board games and some books you can take with you to the beach. Thank you Best Western for a great vacation, we will be back!

"Great Place"

5
Rhonda J, Portage, Wisconsin 28/08/2017

The motel was extremely clean and the staff very helpful and nice. The view of the ocean from our balcony was beautiful. The pool was very clean and they have plenty of things for the kids to use at the pool. The motel provides beach use of a beach umbrella and two chairs on the beach, this was great to have. Would definitely stay here again. Had our 8 year old granddaughter with us and there is plenty to keep the kids occupied as well.

"Will come back again!"

5
Helyn D, Atlanta, Georgia 26/08/2017

Don at the beach bar is a sweetheart. was very pleasant to be and my daughter. especially kind since she is deaf. a wonderful beach vacation and experience! all the staff were professional. love the retro feel of this place.

"great"

4
245megam, Fort Lauderdale, Florida 26/08/2017

the front desk receptionist was very friendly. very close location to the beach and to destin. the actual room had a few minor issues but overall was clean. free breakfast and coffee was nice, and i would stay here again!

"Room with a view"

4
Hbromilso, Fort walton beach 21/08/2017

Wonderful stay! The only reason I took off a star was because the in-room air conditioner was SO, SO loud!! The swizzle stick lounge was so vintage! Christina, the bartender, was great! I must say that if we hadn't gotten a gulf front room, it would've been average. The hotel staff were so kind!

"Excellent"

5
147demetrices, Birmingham, Alabama 21/08/2017

My hotel stay at Best Western was excellent. I stayed there one night last year & decided to make it my first choice for my annual trip to Fort Walton Beach. The hotel is conveniently located, clean & has a friendly staff.

"Serene and beautiful"

5
ROSE M, New Orleans, Louisiana 18/08/2017

This hotel exceeded our expectations A secret gem quiet and very tropical atmosphere we were there to celebrate our anniversary and we were not disappointed Excellent staff We will definitely return Balcony and beach rooms are awesome

"Saved up all year just to be disappointed."

1
370lyndsays, Louisville, Kentucky 15/08/2017

We also found a roach in our first room(308). When we were moved to a second room(606)it was filthy with garbage in the room. Finally our third room(205)had a swamp on the balcony. There was a layer of standing water that never dried up during our stay. There was a layer of green mildew across the balcony floor. The table and chairs had to be pushed into a far corner of the balcony in order to avoid the mildew and standing water. We were unable to use our balcony because of the conditions. With that being our third room we were tired of moving. Also, there was something that appeared to be blood on one of the beds. I had to clean the bathroom and floor myself upon entry to eliminate the hairs and dried on dirt from the tile floor. I guess the old saying is true that if you want it done right you have to do it yourself. Our first room had an odor of mold. We sought out a Yankee Candle store and and purchase two candles. However, they were unable to compensate for the horrific odor. The following day, we found a Bath & Body Works store and purchased another scented candle from them in addition to a plug-in scented oil warmer. We had to burn all three scented candles plus the scented oil warmer until they were able to give us a different room.

Paula E, Manager at Best Western Ft. Walton Beachfront, responded to this review
Dear Lyndsay Stevenson, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 850-243-9444. Sincerely, Paula Evans General Manager Best Western Ft. Walton Beachfront

"Great vacation."

5
User 14/08/2017

The staff constantly go above and beyond. Don at the cabana bar makes your stay worthwhile. Our 3rd time staying here and we will definitely be back. Cabana Bar, night Bar/lounge, free (hot) breakfast, complimentary beach chairs and umbrella. Cannot beat the amenities for the price.

"Ft. Walton"

3
Titanic522014, Wynnewood, Oklahoma 14/08/2017

The hotel was nice enough. You are paying for the location more than for the room. The Beach was nice and the water clear. I'll stay here again if I ever go back to Ft. Walton. The room is just a room, but the staff was pretty nice.

"Great little gem of a hotel!"

5
K F, Kansas City, Missouri 13/08/2017

Simply wonderful beach hotel! A pleasant surprise. We visit the area each summer for a family vacation and have stayed at many on Okaloosa Island, but had never looked at this hotel until this year. Although there is no in site restaurant, it really did not seem to effect the stay, as we are always out running around each evening. The free breakfast was more than enough and quite good. The hotel is very clean and well kept for an older property. And I cannot say enough great things about the staff. Super friendly people who were helpful and respectful. No doubt we would stay at this hotel again.

"Great overall experience!"

5
Henrietta A, Elizabethtown, Kentucky 13/08/2017

Had everything we needed. Pool, beachfront with beautiful view. Rooms clean and efficient. Very friendly staff everywhere at the facility. Breakfast was great and had a good variety of selections. Parking was a breeze with always an open spot. Location was good, lots of places within walking distance.

"Ocean Front Best Western"

4
williamaT3918AD, Demver, United States 10/08/2017

Very clean rooms and right on the beach! Friendly staff, good breakfast and beautiful area! We have stayed here 3 times and have always been happy! Highly recommend if beach front stay is what your looking for. Complimentary beach chairs (2) and only 20 dollars a day for extra chairs. Room is clean and pretty spacious with nice balcony for viewing the ocean.

"BW Ft. Walton Fl."

5
V4688DQrichardt, Reynoldsburg, Ohio 05/08/2017

Not a good experience getting our rooms. Didn't get into our until the evening crew took over the desk. Over all great place to stay. Clean and friendly staff. Beach chairs, umbrellas and breakfast was a big plus.

"Ft Walton Beach Re Charge Vacation"

5
T4712XHgregc, Columbia Illinois, United States 05/08/2017

This hotel has the best view ,balconies that over look the ocean , comfortable beds,easy access to restaurants and activities you want to do on vacation,our sole purpose was to relax on the beach with chairs and umbrellas both that is provided with your stay ,breakfast to get you going ,popcorn at the bar ,we relaxed and enjoy our stay will highly recommend Greg and Dar

"Great family stay on the beach!"

5
Kim M, Fort Worth, Texas 04/08/2017

Great hotel, breakfast was good...Location could not be better!! Close to the pier (which displays fireworks on Wed nights. They called to tell us our room was ready a few minutes early. Balconies were great and look just like the picture- you literally just walk onto the beach.

"Love Florida"

5
Jamie H, Wayland, United States 04/08/2017

We have stayed at this hotel four times in the past 3 years and are planning on staying here again next year. Love the location and the beach. I made the mistake of NOT getting a beach side room for the first time since we started coming here, it won't happen again.

"Excellent Stay"

5
930alissaw, New Concord, Ohio 03/08/2017

We had a wonderful time on our trip to Ft. Walton Beach. The hotel was beautiful and the staff was friendly and helpful. Beaches are gorgeous and we loved having the beach chairs and umbrellas free to use!

"Family Getaway"

5
User 02/08/2017

Staff completely accommodating and friendly.. We tried to check in early but the room wasn't quite ready and we were able to use all the amenities til the room was ready. Wonderful place to go for a relaxing family vacation!!

"Awesome."

5
amandawH9986YK, Montgomery, Alabama 31/07/2017

The staff is very friendly ! I loved my stay. I had the beachfront room and it was awesome. The room came with two beach chairs and an umbrella. The hotel looks exactly like the pictures. Also, the bars are very nice. The bed was so comfortable. The staff helped with everything.

"GREAT BEACH HOTEL!"

5
I6716MYlorik, RADCLIFF, United States 31/07/2017

Loved staying at this hotel. It was clean and personnel were excellent. Gave great recommendations for where to eat and were always there to answer any questions. I've stayed at several beach hotels and this one was one of the best!

"Simply relaxing"

5
patriciaak2017, Indianapolis, United States 26/07/2017

This is our second stay at this hotel. It is a simple hotel that doesn't offer a lot of amenities like a workout area but they do make up for it in other areas. They have a wonderful free breakfast that has a lot of variety. If you want to work out, they offer free membership for your stay at the local Gold's Gym. Can't beat the beachfront access, free umbrella service and the view is perfect. You can even rent kayaks, boogie boards, paddle boards for a small fee. Customer Service is excellent. They truly try to make your stay relaxing and enjoyable. The rooms are decorated nicely and the beds are quite comfortable. If you want value, beachfront and hospitality, you want this Best Western.

"On the Beach with Chairs!"

4
shellzbell, MS 24/07/2017

Room was clean and staff was friendly. Hotel located on the beach and the 2 chairs/umbrella set-up was complimentary. We did not know that at the time of booking so that was a nice surprise. Breakfast area was crowded but clean. Pool was dirty/cloudy at night and first thing in the morning. Filtration system needs to be checked for sure.

"Absolutely wonderful! "

5
User 23/07/2017

If you're looking for a great family friendly hotel with an amazing view, this place is the way to go! My family and I have been coming here for vacation every year for the past five years and we have not had one complaint. The staff is wonderful and the prices are the most reasonable you'll find. I 100% recommend!!

"Nice, clean, and fun"

5
lmcreglow, Arlington, Texas 22/07/2017

Affordable. Family Friendly. It is casual enough that you don't feel awkward walking through the lobby with your swim gear. It was easy to find. Plenty of parking. I felt safe with my young children. They provided seating on the beach, so we didn't have to lug around as much beach equipment. Plus there were kayak and paddle board rentals right by the access to the beach at reasonable prices. The pool was average for a beach hotel. Not too big, but there was plenty of room for the kids. I would definitely go again.

"HUGE disappointment for the $$$"

1
User 22/07/2017

Gum, yes I said gum on the wall!!! Hairs on bathroom counter, dirty door n the bathroom, water damage to shower ceiling, the bedroom ceiling looks like it's going to cave-in on us & drawers wreak of mildew. $409 1st nite, $339 for 3 nites & $319 the last nite. This was an ocean front room & I understand they'll be more money BUT with the above mentioned it should have been WAAAAY CHEAPER. Do NOT recommend this place unless u don't care where u sleep. Only plus is how wonderful & helpful Madison from front desk has been.

Paula E, General Manager at Best Western Ft. Walton Beachfront, responded to this review
Thank you for allowing me the opportunity to apologize for the inconvenience you experienced during your stay at our hotel. Thank you so much for taking the time to provide your feedback which will enhance our guest's experience. Condition and cleanliness are two of our top priorities and we take these issues seriously. Also please be assured that I have met with all of our department managers and we are investigating the issues you raised and appropriate action will be taken to prevent any guests being similarly inconvenienced in the future. We strive to take care of our guests needs and give the best level of service possible. I hope to have an occasion to have you back as our guest so that we can show you the exemplary service each of our valued guests expect and deserve. Thank you again for taking the time to give your feedback and we hope to see you again. Sincerely, Paula Evans, General Manager

"Enjoyable Experience"

4
User 20/07/2017

My family of five drove from San Antonio, TX to the Best Western Ft. Walton Beach for our "Destin" trip, but wanted to stay away from most of the hustle and bustle of the Destin area. What a great decision! This hotel is right on the beach. We had a 3rd floor room and were able to have views of the emerald water the entire time from our balcony. The property is somewhat dated, but you expect that from a hotel that close to the beach. The breakfast was just okay, but sufficient enough to get the job done. Our room was very clean and comfortable even though we didn't stay in it very long with so much fun in the sun just outside! It was very pleasing that there was an umbrella and two chairs ready for us when we decided to go down to the beach and they were included. Our friends staying in Destin paid over $50 for their setup outside of their hotel. Wow! Destin is only 15 minutes away and we enjoyed plenty of fun there as well. We were very pleased with our stay and certainly would hit this place up again.

"BW - Fort Walton Beach FL - FRIENDLIEST STAFF"

5
audreysT1475XF, Fort Walton, United States 19/07/2017

Excellent staff - clean rooms - very full hot breakfast !! Talk to Don at the Cabana bar - best drinks and great stories. Excellent location - beach is beautiful - chairs and umbrellas already set up for you. Everything was so convenient and nice. Thank you to the Hotel staff for our very fun stay !! We will be back !!

"Great hotel"

5
User 18/07/2017

Super nice hotel , beach front best price around. Good Breakfast and Dan on the Beach will help you with water toys. We stay every year. Ft Walton a little mellow compared to Destin thats ok less traffic too

"vacation"

2
Joseph G, Elgin, United States 17/07/2017

After 3 night chose to move to another hotel. Considering the cancellation of my membership The BW in Nashville TN was no better for customer service. Many other hotels got an ear full from me about BW. This was the worst vacation stay for us.

Paula E, General Manager at Best Western Ft. Walton Beachfront, responded to this review
Please allow me this opportunity to apologize for the inconvenience you experienced during your stay at our hotel. I appreciate your taking the time to advise us of your dissatisfaction, which is the first step towards improvement of our services. Customer care is amongst our highest priorities and it is very disappointing to see that you did not receive the care we pride ourselves with. We should have by all means done everything possible to take care of your needs and we failed to do so. I do hope that if you are in the area again you give us the opportunity to give you the service we are known for. Sincerely, Paula Evans, General Manager

"Great hotel and very good value"

5
Robert B, Houston, Texas 16/07/2017

This is a great hotel on the beach. The staff are all very friendly and the included breakfast adds to the value. This is a great hotel for families with young kids because there are already a lot of families there and the hotel gets quiet after about 9 PM. The hotel is older but recently remodeled and looks fantastic.

"Vacation low point!"

2
User 11/07/2017

My husband and I had been traveling around Florida the month of July visiting popular beach towns. After staying at two different high end resorts on the water in Fort Lauderdale and Key West we were shocked when we arrived at this location. I knew immediately that I was in the wrong place but decided to listen to my husband and give it a chance. It was very old, dated, small and away from all of the restaurants and bars. If you're looking for a cheap, low end hotel on the beach with no upgrades or amenities than this is your place. I got so use to pool side service and spa treatments that a poolside tiki bar selling hot dogs was sadly hysterical to me. There are no safes in the rooms and I had to go down to the front desk to get my jewelry and husband's wallet before going to dinner each evening. I should have researched this location much better and checked out after my first night. I will not be returning on my next visit. The only good thing about my stay was the very nice hotel staff. This is a great place for young couples on a budget or families wanting to spend their days on the beach with the kids.

Paula E, General Manager at Best Western Ft. Walton Beachfront, responded to this review
Thank you for your sharing your concerns with us. One of our goals is to ensure value for the price paid during your stay. I do hope you had the opportunity to enjoy our complimentary beach chairs, umbrellas and breakfast. Or were able to listen to the nightly entertainment in our Martini Bar Swizzle Stick. The feedback you provided will help us improve our service and product for the future. We encourage our guests to let us know if there are any problems with their stay so that we may address the situation immediately. We are very glad you found our staff friendly and thank you for recommending our hotel to families wanting a beach experience. We appreciate your taking the time to share your thoughts. We know that you have many choices when traveling and we thank you for your business. Sincerely, Paula Evans, General Manager

"10th Visit"

5
Tricia A, Newark, Ohio 11/07/2017

10th year in a row, the best rooms, breakfast, staff, Tiki Bar with Don - always a great time. Everything is first class. Great General Manager, Paula who is personable and willing to stop and chat!!!

"Great Hotel"

5
N8294JFcindyd, Prairieville, United States 05/07/2017

Our stay at this hotel was great. Service was great, very friendly staff and willingness to make sure we had everything we needed. Only complaint is that the elevators are extremely slow, the internet doesn't work very well, and only 2 bell hop carts on site. Those are minor complaints though, but I would definitely stay here again and/or recommend to anyone asking.

"Happy guests"

5
L7064IKdianneb, Ruston, Louisiana 04/07/2017

The four of us stayed enjoyed our stay at the ft walton Beach Florida location. Right on the beach just as described, decor was fun and relaxing. Quiet at night, the beach staff was really nice as well as everyone at the front desk.

"Very Nice Hotel but .."

4
Bobby C, Indiana 03/07/2017

Had a room facing the beach. The view was great! Easy access to the beach from the hotel. Very nice. Only stayed one night though and had to leave early the next day. One thing I noticed though was with the free breakfast. We were the first ones there at the dining area. The egg and sausage trays were sparsely filled at the very start so they ran out right away. Never got refilled during our brief stay (maybe 15 minutes) at the dining area as we had to be on the road early. Other similar hotels I have stayed at, the trays were filled especially at the very beginning and kept filled. Would have rated this hotel 5 stars otherwise.

"Summer Trip"

4
User 02/07/2017

This was our second time to stay at this hotel and we are very satisfied with it. The rooms and staff were great and the price for a beachfront hotel room was perfect. They offered different breakfast options each morning and showed movies each evening for the kiddos.

"Vacation"

3
margies576, Brighton, Tennessee 02/07/2017

Our carpets were wet from leaking air conditioner so was the balcony.. Other than that nice.. we were moved to another room after I complained but they had already knew it was leaking.. They really didn't apologize just moved us to another room..

"My youngest 10th birthday vacation "

4
wilmingtonmom, Wilmington, North Carolina 28/06/2017

Glad my husband upgraded us to a balcony room, great view every day:). Everyone is nice and polite. Free hot breakfast, (630 to 930) the hotel is kinda old you can tell by the old paintings, elevators and bathrooms, seemed to have a leak in the bathtub in our room that I'm not so sure about. Towels on the floor would just get so wet , couldn't really help it but hang it to dry . Anyway , back on the positive, cleanest beach , white sand sparkling waters,!two complimentary beach chairs with umbrellas, (just be early enough to save it ), navy planes fly by daily ( kinda cool) . Clean air , no bugs , no lifeguards , ( so watch your kids ) . There's an old laundry but usable . It does need to be upgraded for Pete's sakes ! Uses 2 dollars, quarters . There's no restaurants closeby , gotta drive , but pizza hut delivers . Or get a bit of grocery at Publix for snacks in your room , there's only a microwave and refrigerator which none of us could understand the settings lol, but it works , so oh well. There's kayaking to rent, paddles . Volleyball in the area. Tiki hut, ( I do wonder why they don't play music ) . Maybe it's for safety . Table tennis in site close to pool area where kids can swim as well . If sand and sea and quiet is what you want , then this is your place to be . Really laid back , peaceful, white sand , blue, clear water and sky . Just beautiful.

"Beachfront stay"

3
David W, Beech Grove, Arkansas 27/06/2017

A little too pricey for what you get, close to Beach, small pool, tight parking, fair breakfast, beach chairs and umbrella provided is a plus and probably main reason for staying here, beds could be a little more comfortable, overall, it's a fair place to stay.

"Great staff and location"

3
R9101GZnicolem, Cimarron, United States 26/06/2017

The staff was excellent and the location was excellent. The lights had to be flicked before they would come on permanently. After talking with other guests their rooms were the same. The toilet handle had to be giggled constantly to get it to quit running. There was a massive rain storm, but the carpet was wet under the window. The beds are just OK. The rooms are below average, but tolerable. I would stay in this hotel again over staying off the beach. Due to the rain, they opened the conference room and played children's movies and popped popcorn for everyone. Can't comment enough on the great staff.

Paula E, General Manager at Best Western Ft. Walton Beachfront, responded to this review
Please allow me this opportunity to apologize for the inconvenience you experienced during your stay at our hotel. Thank you so much for taking the time to provide your feedback which will enhance our guest's experience. We strive for excellence when it comes to maintenance in our rooms and I am happy to say we will be doing several updates to our hotel in the upcoming months. It is reviews like yours that help us correct any inconsistencies. We are very glad you enjoyed your stay with us and found our location to be enjoyable and our staff friendly. The response you have shared will be gone over with our team members to help in our growth. Sincerely, Paula Evans, General Manager

"Great Weekend Getaway"

5
Leonard B, New Orleans, United States 26/06/2017

This hotel is great. It's fun to stay at and there is always something going on. The pool bar is nice with live entertainment during the day. The beach access is good and the staff is friendly. The Gulf restaurant is only blocks away and Destin and Crab Island is only 6 miles down Hwy 98. Easy access to a lot of differ venues.

"cool vibe"

5
M4995PPjohnl, the villages, United States 26/06/2017

a funky decor sets this hotel apart from the ordinary - right on the sand, complimentary sand chairs and umbrellas, and one of the coolest tiny bars I've been to. The decor may not be to everybody"s liking, but think rat pack meets Madmen

"Excellent value property for family vacation"

5
User 20/06/2017

This hotel was amazing! Beachfront, close proximity to all attractions, 6 miles from Destin. The staff was very friendly, hotel was kid-friendly, offered nightly movies for kids, unlimited popcorn throughout the day, tiki bar at pool and the staff would even come to the beach to wait on you and get your drink order! Was not expecting such resort-like amenities but was very pleasantly surprised! Well done, best western! Will definitely be coming back!

"Best Value in FWB- Great place to enjoy the beach"

5
19beverlyk, Arab, United States 20/06/2017

This is not a luxury hotel. But if you are looking for a clean, comfortable room with a gorgeous oceanfront room w/ balcony- this is the best bang for your buck. The staff is awesome, the free hot breakfast was excellent (eggs/ sausage/ biscuits/ gravy/ waffles), and they included free umbrella service, which is unheard of. The location is excellent. It is uncrowded, walking distance to the pier and several nice restaurants. There is no road between the room and beach. The grounds and the rooms were extremely clean. The front desk was extremely helpful and recommended places to shop and eat. Parking was free, unlike many nearby hotels. The bed was more comfortable than my bed at home- slept like a baby. The hotel is decorated in a cheerful, fun art deco style. Its very beachy. You wont find a better room for the price and given all the free extras (umbrella/ chair service can run up to $45.00 daily at most places and most places now require valet parking fees). I would highly recommend this hotel for families or couples.

"Ft Walton stay"

3
User 18/06/2017

They are very slow in sending the final invoice for the Express Checkout. It should happen the same day. I am still waiting. The light switch in the bathroom was intermittent. I asked for it to be repaired. It was still intermittent.

"PERFECT!"

5
Teresa H, Harrisburg, Illinois 17/06/2017

This BW is excellent!! The location is PERFECT, it is right on the beach and they set up beach chairs & umbrellas every morning for guest...for free!! It is very clean and the staff is super friendly and helpful! We had a 2Q room w/balcony. The inland rooms are a bit cheaper but it is worth the money to get the gulf front balcony room. I could sit on the balcony, enjoy my coffee (maker in the room) and watch dolphins in the mornings. We also watched the fireworks that were at the pier from our balcony. I highly recommend this Best Western when you stay at Okaloosa Island/Ft Walton Beach!

"Awesome hotel!"

5
User 16/06/2017

I would stay again. Staff very friendly and helpful. Free breakfast. Free umbrella and chairs on the beach. Very clean. Free popcorn to snack on all day. Nice bar area. Hotel is nice and quiet. Nice beds.

"We were married on the Beach at Best Western!"

5
jonathani309, Dayton, Ohio 15/06/2017

We held our wedding ceremony on the beach at Best Western in 6.7.17 and it was PERFECT! We had 35 guests including ourselves who all stayed at this location. The staff were so friendly and accommodating!

"Nice beach property."

4
User 14/06/2017

Hotel was great, but staff really made an effort to make sure our stay was super. Nice to have breakfast waiting for us in the mornings. Beach and pool area really made our stay very relaxing. Would come here again.

"Perfect stay!"

5
User 12/06/2017

Everything was perfect during our stay here! The decor is so cute and beach themed - you feel like you're in a little beach home! The breakfast was hot and fully stocked every morning. All the staff were friendly and helpful and made sure we had everything we needed! Will definitely be back. :)

"A unique BEST WESTERN"

5
96wilmah, Allenspark, United States 11/06/2017

Loved the atmosphere, decor is a blast, breakfast was great, staff-- all cheerful, competent and kind-- Chairs and umbrella for beach included was a plus for us!! Micheal at the front desk was very welcoming and told us of history of this truly special Best Western Hotel!

"Fabulous beachfront family hotel"

5
Pat917, Round Rock, Texas 08/06/2017

We LOVE this place! You can walk straight from hotel onto the beach, on a boardwalk then short sand walk through the marked off sand dunes and sea oats! We got a room with a balcony and it was well worth the extra price. I brought my 2 grandsons here so they could experience a real oceanfront and the best, most pure white sand in the world. So the bar is set high! The pool is nice. Pool toys supplied for children. A bar is next to pool with free, freshly popped popcorn. There is an attendant on the beach and an umbrella and 2 lounge chairs are free to each room. The beach attendants are helpful, courteous, and knowledgeable. The hotel decor is traditional beach with soft, muted pastels, authentic sea shells and coral. The personnel at the front desk are all friendly and went the extra mile to make our stay wonderful. The breakfast has fresh fruit and a wide variety of foods. It is not a "fancy" breakfast but definitely plentiful.

"Family vacation"

5
Ann Marie H, Winchester, Tennessee 06/06/2017

this was our first family vacation and it was wonderful. The view was amazing, the beach was clean. We were able to see dolphins both mornings as well as find an abundant of shells. The hotel was clean, the breakfast was delicious. Overall the best place I have ever stayed. We will be back!!

"Good Stay"

5
cgreyroma10, Oklahoma City Ok. 06/06/2017

Love this hotel,,,have stayed here before. We had a balcony room overlooking the ocean with beautiful views. Loved leaving the door open and listening to the ocean. Pool is very nice. The bed was wonderful and the breakfast was very good with hot items.

"Enjoyable Stay"

4
carlbT1732ZT, Tucker, United States 04/06/2017

The staff was very friendly and helpful. The room was appointed well with plenty of counter space and places for clothing. The reception at the lobby was informative. The poolside bar had a variety of drinks and these drinks were available by a very pleasant waitress to our lounge chairs on the beach.

"Weekend getaway"

4
P3914TGmarkh, Arlington, Texas 31/05/2017

Great location on beach. Centrally located and not overly crowded even on Memorial Day weekend. Walking distance to restaraunt and other activities. Nice relaxing pool side bar to kick back and unwind.

"Nice Beach Hotel"

4
ajb8517, McConnelsville, Ohio 30/05/2017

Nice beach hotel for the price. Nothing super special about the place, but it was clean and the employees were friendly and helpful. I liked that you got two beach chairs and an umbrella everyday at the beach so I didn't have to lug all of my stuff down to the beach. The Swizzle Stick Lounge was fun, but a very small space and got crowded with 10 people. I would probably stay here again.

"Excellent!"

5
User 30/05/2017

Great vacation! Beachfront room did not disappoint. All around fantastic stay. Quiet, comfy bed, wifi worked great even at the beach! Close to restaurants and activities. Already planning next years stay.

"Dirty lobby"

3
948casib, MI, United States 30/05/2017

Our guest room was very clean, No odors.I recommend the ocean view. The ladies bathroom in the lobby area was gross. Missing ceiling tiles and dirty. Very reasonable rate and BEAUTIFUL beach! Lots to see and do in the Ft. Walton Beach area

"Wonderful Hotel Right on the Beach"

5
starry909, Dallas, Texas 30/05/2017

This hotel was so nice- the bright cheery beach-themed décor was so pretty. The room was great- the balcony overlooking the beach was awesome. They provide you with beach chairs/umbrellas- the pool was really nice and the Tiki bar and drinks were great . The staff were really friendly, welcoming and friendly. The beach there was very accessible and beautiful.

"Wonderful"

5
User 24/05/2017

Gorgeous modern,spacious room with all imaginable amenities in a charming hotel! I would imagine the rooms facing the ocean look even better. The staff really went out of their way to help us feel at home. I would recommend this hotel and location to anyone.

"Loved the location!"

4
pams397, Pine Bluffs, Wyoming, USA 23/05/2017

Oceanfront rooms have excellent view. Easy access to beach, pool, restaurants. Breakfast is supposed to be provided but they ran out of food. Clean. Umbrella and 2 beach chairs provided for each room.

"Right on the Beach"

5
jacval23, Houston, Texas 22/05/2017

My family and I stayed here this past weekend to celebrate my birthday and I loved it. Got a room with a balcony facing the beach so the view was beautiful. Nice and Clean hotel. My double bed room was a nice size. Breakfast was basic but not complaining cause it was free. Loved that each room got 2 free beach chairs and 1 umbrella to enjoy on the beach. Only complaint is that they pick them up at 5. The hotel also provides beach towels. Would recommend this hotel for anyone that wants to stay on the beach for a good price.

"Loves this place!!!"

5
baileyclausen86, Terre Haute, Indiana 21/05/2017

Absolutely love this place!!! I plan to come back as soon as I can. Free chairs and umbrellas at the beach and free breakfast! I love the bartenders, inside and outside of the hotel. Just love it!!!!!!

"Not Impressed "

2
User 19/05/2017

Our family of four stayed here for one night and that was enough for us. We had an oceanfront room with two queen beds and the room was unbearably small. Literally no room to move around whatsoever. Room was dirty and showed signs of wear and tear everywhere. No hot water in the shower. The AC wall unit leaked all over the balcony and you couldn't walk outside on it without getting your feet soaked. The room was supposed to be non smoking but the balcony wreaked of cigarettes was not enjoyable. The pool was also very basic and tiny. Expected much more for $300 a night. Save your money and stay in a Motel 6. No difference in the quality.

Paula E, General Manager at Best Western Ft. Walton Beachfront, responded to this review
Please allow me this opportunity to apologize for the inconvenience you experienced during your stay at our hotel. Thank you so much for taking the time to provide your feedback which will enhance our guest's experience. We strive for excellence when it comes to cleanliness and maintenance in our rooms. It is reviews like yours that help us correct any inconsistencies. We take pride in providing the best in lodging and service so our lapses during your stay are being taken very seriously. We're very sorry that you experienced an undesirable visit and I assure you we have addressed the problems you mentioned with our housekeeping and maintenance teams. We hope that if your travels bring you back to Fort Walton Beach and you will give us another opportunity to serve you and make it right, Sincerely, Paula Evans, General Manager

"Well Needed Vacation"

5
beverlyc589, Winder, Georgia 17/05/2017

It had been over a year since our last vacation. The hotel we used to book had no vacancies. We have stayed in Best Westerns before so we decided to try the one in Fort Walton Beach. So glad we did! Everyone there was extremely friendly and the property was neat and clean inside as it was outside. We will definitely return. We have also recommended this Best Western to family and friends.

"Excellent hotel"

5
L9959TYsusanam, Oklahoma City, Oklahoma 16/05/2017

This hotel made our trip even more enjoyable. Great choice! You definitely will enjoy the live music by the pool and the friendly staff and bartender. Everything was wonderful! The atmosphere was fabulous and the room view was amazing. Breakfast was good and cleanliness of the hotel was good. I felt like we had an overall wonderful stay and couldn't have asked for a better hotel. Thank you

"Enjoyed it!"

5
o2bnchanted, Sapphire, North Carolina 15/05/2017

When we pulled up, I wasn't quite sure what to expect. I soon learned that exterior was deceiving. We stayed in an ocean front room with a balcony. Very comfortable! Clean, astetically pleasing, good colors with comfortable beds. Yes, the curtians could be updated, but how long are in the room anyway? It had wifi, and breakfast. Take your own coffee pot. I hate those one with tea bag trays, making one cup at a time, but everything else was fine and clean. The view of the ocean was perfect, seeing dolphins everyday, and the view from the moonrise to sunset, all at once was really nice. They do call it the Emerald Isle for a reason. Do yourself a favor on the drive in. Stop at the Aero Museum. Lots of fly bus,and it's fun to see them .

"Girls' Weekend!"

5
Acgilbert53, Atlanta, Georgia 15/05/2017

Every staff member made this a truly relaxing & fun visit. Decor was cute "South Beach" inspired. Rooms were clean, beds comfy. Don the tiki bartender was nice & introduced us to Jerry the taxi driver. Good music in the Swizzle Stick lounge. Definitely would stay here again!

"Beachfront vintage catwalk hotel"

3
Gemhunt, Northern Virginia, Virginia 13/05/2017

This place has that mid 1950 ' s architecture with open corridors. The lobby decor is new retro cool. The rooms have the old feel. Ours was not beachfront. We looked out on a side wing of the building and the street. Our room ceiling had old paint with streaks like old plaster that needed complete resurfacing. There was no balcony. The small outside pool and surround was widged betweent the lobby and wall for the dunes. There is no dining room. Breakfast was free and served in the lobby. There is a beach bar next to the pool. They offer beach chairs, umbrellas and towels. The sand is white powdered quartz. Many folks have great reviews for this place. I expected more. Over priced for want you get.

"Billy Viet Nam Reunion stay at FWB Best Western"

5
Billy W, Mena, AR, United States 09/05/2017

This is a wonderful place to stay at the beach for one night or ten nights. Convenient and close to great restaurants and events. The hotel lounges/bars are great with the best ever bartenders Don and Danielle! We're coming back in October and November!

"Beachfront Bargain Price & Great Service"

5
User 08/05/2017

We booked our room at such a low price that we called multiple times to confirm we had an ocean view. Our plane landed early, and they were more than happy to let us check in early. When we got there the two front desk associates were very outgoing, friendly, and informative. They gave us a room on the top floor with amazing views. They were so personable and their energy easily rubbed off. They also made sure to let us know of changing laws for certain state residents license (real ID law). They have two bars, both with great bartenders and great drinks. The pool is heated and the area is very clean. We will stay here for future trips!

"Leisure trip review"

4
U5920VXraymondc, Monoe, United States 06/05/2017

I was very impressed with the personnel at Best Western inFt. Walton Beach, FL. The staff were excellent. The rooms and their comfort were very good. I loved the location of the hotel. It was on the Gulf and shopping places/restaurants were very handy. Overall my stay was a very positive.

"Wake up to the sound of waves"

5
RocketCityWife, Madison, Alabama 05/05/2017

Want to wake up listening to the gulf waters crashing the shore from your own private balcony without the outrageous hidden fees of other ocean front properties? This is the place you'll want to be in Okaloosa Island. We've stayed at other properties on Okaloosa Island and were disappointed. Here, you will be pleasantly surprised what big bang you get for your buck! Pros: *Ocean/gulf front view (request it!) *Spacious private balcony w 2 chairs & table *Free beach umbrellas & chairs already setup for ya *Beach/pool towels available from front desk *Super friendly & accommodating staff *Lots of parking spaces *2 Elevators (one on each end) *Free breakfast *Clean rooms *Thick walls between units ;D *Microwave & small frig inside room *Poolside tiki bar *Swizzle Stick Lounge on 1st floor(!!) *Private boardwalk over sand dunes leading to beach *Outside rinsing area to wash off sand & salt water *10% off w rewards membership *Did I mention the super friendly staff?!,,, Steve, Madison, Don, well-tanned beach chair gentleman, room cleaning folks, etc. Although this was our 2nd stay w this BW, Madison provided us w helpful tips on activities nearby, and she gave us 2 free drink vouchers to the poolside bar or use at the Swizzle Stick Lounge. Cons: *Furnishings can be dated but appropriate in it's beachy colorful environment. [Unless u plan to spend most your time in the room, it might be a problem. Though for most folks, like ourselves, we came to relax "on" the beach and explore our surroundings, so it was totally fine]. *Parking spots can be tight if you have a large vehicle. If you time it right, you'll score a good one. Parting Tip: When it comes to the rooms, there are only 2 types - ocean view and no view. Be sure to request for an ocean view with balcony. The extra $10-25 per night is a drop in the bucket for what you get to wake up to every morning. This last stay was just as, if not more, pleasant as our 1st. We will definitely be back real soon!! 4.899999999999 out of 5 stars rounded up!

"Weekend Fun"

5
jay5515, Warner Robins, GA 05/05/2017

As always a great place to stay. Was down the last weekend in April for the Annual Emerald Coast Volleyball Tournament. Would not be a trip to the Beach without having some adult beverages with Don at the tiki bar by the pool. Hotel was superb as well.

"PERFECT!"

5
Trisha M, Dodgeville 04/05/2017

We had a great stay here, it's average and nothing really modern but very clean and well kept! Beach themed :) The breakfast in the morning is great and consists of way more than a continental, filled you up enough to just snack for lunch. The cabana bar by the pool with music creates such a beach vacation atmosphere! Location is perfect as it's on the beach and you are able to walk to many restaurants!

"excellent hotel"

5
bridgetb323, new orleans, United States 01/05/2017

Absolutely blown away by our experience...The staff was warm and helpful...offering my little girl a prize from a treasure chest and coloring sheet upon arrival, giving great recommendations for restaurants, etc. The hotel itself is well maintained and clean,. Location cannot be beat. Have stayed at properties that boast that they are on the beach and you still have to walk forever to get to the water. This hotel is right on the beach and your beach chairs are included!!! Have been offered breakfast included but nothing like this...such a variety and kept so clean! Lots of other little touches like beach toys available at front desk noodles at the pool, board games and books in the lobby, etc the most charming cabana bar and surprisingly fantastic martini bar onsite.. can recommend this property to anyone!

"Nice and friendly Hotel"

5
melaniemL9244CK, Richmond, Virginia 29/04/2017

Very nice Hotel right on the beach. Very friendly staff. We had two beach chairs and an umbrella, which made going to beach even more enjoyable. Would recommend to anyone looking for a beachfront Hotel

"RIGHT ON BEACH, Clean, full breakfast"

4
kthomasva, Norfolk, Virginia 29/04/2017

We stayed at the Best Western for three nights during my Spring Break. While there were plenty of people around, we never felt crowded. The hotel provides chairs and umbrellas set up on the beach and towels from the front desk. The water was warm enough to enjoy and the white sugary sand is perfect. We had a KING room on the 4rth floor overlooking the beach. According to the hotel map, there is only one beachfront KING room on each floor. Room was good sized, clean, included a refrigerator and microwave, free wifi that worked, had a nice size flat screen TV, and had picture window overlooking the pool and beach with a door leading to a nice size balcony. No complaints about room. There was an ice machine on our floor as well as a washer/dryer. It cost ~ $5 a load. Dryer took a few cycles to thoroughly dry clothes. Breakfast options were plentiful with both healthy (hard boiled eggs, yogurt, oatmeal, cereal) and not so healthy choices (sausage adn biscuits, sausage, scrambled eggs, bacon, waffles). They also had cheese slices so imagine a big biscuit or english muffin sandwich! Very filling. No complaints about breakfast. The hotel is decorated in a 1950's Florida vibe and while it has obviously been updates, in some ways it shows it's age by virtue of being an older style hotel. All staff were extremely friendly and helpful and it's easy to overlook the dated style of his building because it's well priced and CLEAN! Pool area included a game table, lounge chairs and an outdoor bar with an indoor tiki lounge located nearby). We didn't hang out there but from the looks of those there, everyone was satisfied. We did not find any restaurants close enough to walk but there are good restaurants up the road or over the free bridge back to Fort Walton Beach on the main drag. We would return to this hotel as it was clean, affordable, and peaceful.

"a Perfect Oasis"

5
User 28/04/2017

The gorgeous pastel retro decor was what first caught my eye! The lobby is really a mini gallery with displays of antique glass vases and vintage FL tablecloths that are beautifully framed. We were taking pictures of them and the hostess asked if we'd like to see the rest of the collection in the conference room! We enjoyed live music at the quaint Swizzle Stick lounge. The staff, the breakfast, the location, the room, were all exceptional!

"Wedding"

5
Linda H, Nashville, Tennessee 26/04/2017

I rate this hotel 5 stars ! Our experience was 100% perfect ! Clean, comfortable,quite and private. I will definitely stay at th Best Western again. The poolside bar was excellent the staff were very friendly. We didn't eat breakfast but I'm sure it was great

"Great Value!"

4
564gretchene, St. Charles, MO, United States 26/04/2017

Our first trip to the Destin area, and we loved the room & lobby décor with a Florida tropical motif. The staff was very helpful; the breakfast was excellent and a full one each day (not continental). They also had a kids' table & coloring pages. Loved the beach access with chairs and returning for a dip in the pool. The Tiki Bar was helpful for a lunch hot dog & drinks. We went for a girls' beach week and would certainly consider returning there. My granddaughter came with us, and she really enjoyed staying there! Surprisingly good beds also.

"Great stay at best western"

5
Jpfredd, Murfreesboro, Tennessee 24/04/2017

We had a great time. The room was very nice. The only drawback was the lack of a safe in the room, but everything was fine. The kids had a great time. They liked playing on the computers in the lobby. The breakfast was awesome, lot's of good food. Free beach chairs with the room was really nice. We would definitely stay there again.

"Rest and relaxation-find somewhere else"

3
Robert P, Stone Mountain, Georgia 23/04/2017

Traveling with a senior tour group we stayed at this location. Tour director asked us to "give it a chance". If you want to be out of your room so housekeeping can come in, better be up and dressed by 8:45 am. Yes, we could put the "Do Not Disturb" sign out, but our experience is housekeeping never comes back to those rooms. Don't replenish coffee so limit yourself or go downstairs. Internet usually doesn't work. Traveling again to this area on our own, will bypass this hotel.

"Best Value"

5
Jerry R, Round Rock, United States 23/04/2017

This place is a throw back to the 50's and 60's but they don't tell you that. It was a pleasant surprise. The decor was fantastic. The bar looks like a 60's bar, small and quaint. The place is very colorful and cheerful. A short walk to the beach. Great place to stay. Get a room with a view of the Gulf. It is worth the difference in price. Private balconies.

"Loved it!!!"

5
markwF7681UU, Fayetteville, Arkansas 19/04/2017

Very nice large room. Great staff answered all our questions about the area and made us feel very welcome. They had real food for breakfast that was very good. The motel was clean and quite. We will defently stay there next time we visit the area.

"Really? For $160 a night?"

2
ljrkrispes, Florida 19/04/2017

2 nights at this hotel....checked in and was put in Handicapped Room (which I am not)..I really am not fond of wheel in showers. But more importantly, this meant if someone needed a Handicapped Room, it was not available. Shower was hot, but water pressure was not very good. And I have to ask at the desk for hair conditioner for a Best Western property? Not used to that at all. Last month I stayed at a Marrriott property a few buildings down and was in a MUCH more luxurious place. Really disappointed at the Best Western brand. Obviously will not stay here again. Especially at spring break prices...

Paula E, General Manager at BEST WESTERN Ft. Walton Beachfront, responded to this review
Thank you for taking the time to share feedback on your recent stay with us. We strive for excellence in customer service and it is reviews like yours that help us correct any inconsistencies. We take pride in providing the best in lodging and service so our lapses during your stay are being taken very seriously. I assure you we have addressed the problems you have mentioned in your review with our team members, As much as we hate to see negative comments about a past stay, I appreciate your honesty and you taking the time to bring these matters to our attention. We know that you have many choices when traveling and we thank you for your business. Sincerely, Paula Evans, General Manager

"Awesome Beach Escape"

5
User 18/04/2017

Beautiful retro lobby. There is a personal collection of colorful glass ware on display for everyone to enjoy. The staff is very friendly and helpful, always making sure that everything is kept clean in and around the facility. Lots of on site extras to enjoy. Great area to visit with beach front enjoyment.

"Fabulous and friendly service"

5
runnergirl1113, Frankfort, Illinois 17/04/2017

We enjoyed our stay at this hotel. The staff went out of their way to make our stay great. Loved the complimentary beach service. Loved the retro decor and the live music in the bar. Loved our gulf front room too. I highly recommend this hotel if you are in the area.

"Right on the beach - good value at the rate we had."

3
User 15/04/2017

Clearly an old hotel that had been renovated. Everything looked reasonably fresh and clean. Lobby area was a bit small and not much to offer. Pool was very small and did not use. Breakfast offerings were good, but seating area was akward and limited. Room was good and had excellent view of the beach. Room includes two beach chairs and umbrella which was nice. Desk clerks always had a smile and were very friendly. Your rating for this property will probably depend a bunch on how much you paid.

"Expected more"

2
D7743MJjanes, Powell, OH, United States 13/04/2017

For the price, I expected more. This hotel and its furnishings are showing their age. Room furniture seemed low quality and worn. Chairs in the lobby and breakfast area looked worn. Water temperature was inconsistent during shower. Layout of breakfast area was cramped and inconvenient during busy times. The location was good, however, and the ocean view from our room was nice. Loved being right on the beach.

"Family vacation"

5
Q6742POsarahh, Huntsville, Alabama 12/04/2017

Went for a family getaway...Was surprised by the cleanliness of the hotel and kind staff!!! The complimentary beach chairs and umbrella was a very welcome ammenity ... Breakfast was great! The breakfast area was small and crowded so I sent my oldest down for breakfast rather than try to squeeze in with me and 3 kids first thing in the morning!

"Great place to stay!"

5
Marie H, Livingston 11/04/2017

The staff was friendly and helpful. The rooms were clean with a great bathroom. We will stay here again. Beautiful view from our room and easy access to beach. This is an older hotel but great care inside makes this a good deal.

"Nice clean rooms"

5
gramie74, Norris City 10/04/2017

Really nice hotel, staff excellent and extremely helpful. Love the beach colors in the rooms. Beach package free for 2 guests, 2 beach chairs and 1 umbrella. Most charge extra for this amenity, pleasant surprise.

"Quick family getaway in FWB!"

4
Samantha S, Tallahassee, Florida 10/04/2017

My family enjoyed our stay, but it was difficult to sleep from 9 to 12 because our room was near the bar/lounge and we heard all the music. Even my kids complained about it. Other than that we had a great beach view, it was convenient to everything and I got a great deal. I do wish that it had a gym and hot tub, but I won't hold that against them!

"Beach Trip"

3
arneata k, Atlanta 10/04/2017

Nothing great average room. Great location. Need better breakfast more attentive staff. Room was not fully cleaned dissapointed. The bathroom was not fully cleaned or stocked with necessities. I enjoyed the beach that's all.

"Good bang for the buck!"

4
bruiser1010, Baltimore, Maryland 24/11/2016

Good breakfast and service of the staff. Rooms are dated but that was the only drawback. Internet and view of water were both great! Bed was comfy and wife had no complaints. It does the job especially for the location and price. I think it meets expectations.

"Our stay was awesome!! Location was perfect and they had balconies which my husband always love."

5
Wanda M, Opelika, United States 22/11/2016

I would recommend it to anybody! The rates were affordable for the time of the year. It was directly on the beach. I also love that it had an outside and inside entrance. The breasfast was awesome and fulfilling.

"Beautiful Beach Access & Sunsets!"

4
sdgirl077675, Spearfish, South Dakota 20/11/2016

Upon arrival, I was greeted by a very friendly front desk representative! He was also kind enough to move me to a room with an ocean view, which was an added bonus considering I was traveling alone. The hotel itself isn't overflowing with updates, but it's certainly clean and fits the beachy look altogether! A short walk out the back of the hotel will take you right to the sugary sands of the beautiful coastline. Should you prefer an actual pool area, they have that too, but there is no hot tub. On Saturday evening, there was a small amount of live musical entertainment near the pool, which was a nice addition to the evening. Finally, watch the sunset....over and over again! The colors are incredible and it proves to be a very romantic backdrop to the end of any day. I've traveled to many beaches over the years and seen a lot of sunsets, but this one takes the cake! Overall, I would recommend this property due to it's accessibility to the beach, friendly staff, and added amenities (free Wi-Fi and hot breakfast).

"Wonderful Beach View"

5
Patsy L, Dumas, Texas 19/11/2016

A great retro stay. The view from our balcony was amazing. Just steps away from the beach. Amazing umbrella and chairs for white sandy beach enjoyment. This is a real jewel located very close to good eats and and Destin without all the mob of people. Breakfast was adequate with a good variety. The shower had wonderfully HOT water with good pressure. Microwave and refrigerator in the room.

"trip to fort walton"

5
Willie K, Kathleen, Georgia 18/11/2016

we just wanted to get away for a little R&R, I called to make reservations and told them we wanted a room that faced the beach and was up high, when we arrived they did just that, could had nicer people to check us in. all of the ones we met was nice and friendly . breakfast was good. if we go back to fort Walton best western will be our choice of motels. ..

"Best beach hotel on Ft. Walton."

5
Carol G, simpson,illinois 14/11/2016

This hotel is just a very short walk from the back of the hotel. The beach is a sugary soft white sandy beach and what even makes it better is that the hotel provides beach chairs and umbrella free. Yes free. Their is also a small pool located between the hotel and the beach. We stayed in a nicely beachy style room with a balcony overlooking the beach and pool. Every night we opened the door to the balcony to listen to the sound of the surf. So relaxing. The lobby always has fresh coffee and cool lemon water for one to enjoy. Each morning an adequate breakfast is provided free thatbincludes,waffles, eggs, fruit, yogurt, cereal, muffins, various juices, and biscuits and gravy. A meat is served such as bacon , sausage, and sausage links. This is varied daily. The hotel is clean and more clean. It is a family oriented hotel and has such nice touches as a ping pong table, a child's table with a variety of colored small chairs. Free books,are offered to read on the beach. This hotel is located on an island that does not offer a lot of activities for entertainment, restaurants, or,shopping but one is only 6 miles from Destin which offers a lot of activities. Keep in mind their are shops, and restaurants but not as many as Destin. This is more of a place to visit if just want to enjoy the ocean in a pretty, clean smaller hotel (only 6 floors) There is a small bar inside the hotel. I would stay there again because it was so sweet and satisfied my needs.

"Weekend stay "

5
User 13/11/2016

The front desk was very accommodating, we were three hours early for our check in time and they already had our room ready for us, the room was very clean with a beautiful view of the Gulf and the white sand beach. They also have a nice heated pool for the cooler evenings and they provide you with complimentary beach umbrella and chairs, also towels. Overall a beautiful area and great service at the best western.

"Enjoyed an off season stay"

5
judykmontrose, Montrose, Colorado 11/11/2016

Two nights enjoying this hotel with direct beach access complete with complimentary beach chairs and umbrellas, a small swimming pool a tiki bar and a lounge, breakfast included. Walk up the road to AJS for dinner an a drink . Hotel also gave us a pass to use at Golds gym. Loved the beach an our stay.

"Hidden Jewel"

5
James M, Florence, AL, United States 09/11/2016

Awesome beachfront hotel amongst the many condos. Staff was outstanding, friendly and very attentive. Room was clean and comfortable with a fridge and microwave. Free breakfast was better than expected. Pool area was clean with quite a few lounge chairs. There is an outdoor bar (I believe they said that it was open seasonally) as well as a small indoor lounge open year round and apparently frequented by locals. My wife and I stayed for a long weekend and there was live entertainment each day. Beach umbrellas and chairs are complementary on a first come / first served basis. I believe these are seasonal also. Hotel has a retro theme, which appealed to us. I would strongly recommend this Best Western!

"Throwback paradise"

5
Frances S, Ft. Walton Beach, United States 31/10/2016

Lovely retro décor and sugar sand beach: what could be better? Water was crystal clear. Hotel provided beach chair and umbrella as an upgrade which added to the comfort of the trip. Breakfast was tasty and all staff very helpful and friendly. Excellent trip.

"Good Stay!"

5
User 24/10/2016

Workers were nice and friendly! They have buffet style breakfast which I thought was cool! I'm from Louisiana so its hard to satisfy my taste buds but I loved the idea. The staff was the best part of the stay!

"Excellent Stay"

5
Colleen E, Dallas 24/10/2016

The hotel and staff were great. I can't say enough good things. The hotel and staff surpased my expedantions. The stay was fabulous. I would recmmend this place to everyone. The experience was great My wife and I had a great time there.

""Beach front room""

5
Retirevisitor, Bossier City, Louisiana 22/10/2016

We could not have been happier, we went for the beach and enjoyed it immensely. The room was clean, nice TV and great view, Breakfast is very good and has a variety of food. This was a very good off season value.

"Great Stay"

5
Leonard B, New Orleans, United States 18/10/2016

This hotel is in a good location. Great beach access and close Destin. We met the General Manager ( Paula) the day we checked in and she gave us the lay of the land. The bar is small but pretty cool. Everybody in there was having a good time. There is a cabana bar outside by the pool with live entertainment to. Better then we expected for a BW.

"Fun hotel, excellent value"

5
Elizabeth Y, Auburn, United States 18/10/2016

Not the newest hotel on the strip, but beachfront property and fun décor make an older property shine. Rooms are clean, comfortable, and well-maintained. Breakfast and beach set-up are included making it an excellent value. Frig is large enough to hold drinks and lunch food for a quick lunch break on the balcony. It has everything I need in a condo, for much less money. This has become my new favorite choice at the beach.

"Awesome Stay"

5
David T, Cookeville, United States 18/10/2016

Our stay at the hotel was amazing, the staff were phenomenal especially our bartender Christina. We will for sure return to this location for many years to come. I recommend this establishment to anyone who needs an affordable place to just relax.

"Great Hotel! Great Service! Very clean! Beach is right out the back of the Hotel!"

5
shelzbiz, Aubrey, Texas 17/10/2016

We spent six nights at this hotel in Oct 2016. It was great! Clean! Friendly! Polite! Room was beachfront with a balcony. The chairs on the balcony could be more comfortable. Beds are great! Easy access to everything. Very good location to get away from the traffic of Destin, but still close enough to enjoy both cities. Beach Service was set up every day which is included in the stay. The best thing was the great breakfast every morning. I have never had a better breakfast at a hotel that wasn't room service. They worked hard to keep everything stocked. Nothing was ever out. They provide a lot of options too - both hot and cold. All kind of fresh juices. Coffee always ready. It really was a great way to start every morning. We were very pleased with our stay and plan to go back next year. If we stay at a hotel, I'm pretty sure we will stay here again.

"Nice hotel with excellent beach access"

4
User 17/10/2016

Private beach access that isn't crazy crowded-supplied with chairs and umbrellas. Close to Destin-just over the bridge. Nice sized pool that overlooked the beach. Very family/kid friendly. We would stay here again!

"Highly Recommend!"

5
Sadie99, Tennessee 15/10/2016

This Best Western, located on Okaloosa Island, Fort Walton Beach, FL provided all my friend & I needed for a quick reservation following the hurricane on the East Coast. My prime request was "Ocean Front"; granted upon request. Also no problem with the beach area being only a few steps away. What a welcome to learn the umbrella/chair was complimentary; no need for pay daily. As for cleanliness & comfort, no problems; never any visible sand in the lobby, public restroom, hallways, etc. Beds were truly comfortable & the maid service could not have been better; such pleasant ladies!. Everything worked in the room...no water problems, Wi-Fi, lighting, t.v. etc. Another plus is the rooms were very quiet even though there was a family with children next door; never heard a peep unless one was out on the balcony. Each day the breakfast was a welcome relief to not have to go out or munch in our room. The menu was quite extensive considering other hotels experienced have been rather skimpy. I especially enjoyed making my own waffles to be as brown as desired! Though this dining area was busy in the a.m., there is another room available for overflow where one could spread out the complimentary USA TODAY newspaper while enjoying our breakfast & watching the weather on the big screen. Thanks to each of the courteous employees @ this Best Western, our vacation get-a-way was a complete success! p.s. I especially appreciated the elevator arrangement where one could exit the elevator directly onto the parking area; making for quick/easy baggage handling...no traipsing via the lobby etc.

"First trip and loved it!"

5
Kathleen M, Chattanooga, Tennessee 14/10/2016

Hotel was very nice and the beach was unimaginably beautiful! Staff was polite, friendly and very helpful. Bartender serves up a mean mixed drink. Had a very nice time, will definitely be back! We took a short drive to Destin also and the entire area is beautiful and full of things to do. We were very amazed at the small size, but large atmosphere. We loved watching people surf with giant kites.

""Can't wait to go back""

5
TGCobb, Cookeville, TN 12/10/2016

Hard to believe it's been a month since we were at the beach. I didn't want to let another day pass without mentioning the great stay we had at the Best Western, Fort Walton Beach, FL. We cant wait to go back. In mid September, we spent 4 days on the beach in a really nice hotel with perfect weather. This Best Western wasn't a huge hotel, it has maybe 6 floors. We found the rates were reasonable and the staff was very accommodating. Our room wasn't extravagant, but it was clean, comfortable, and the view was beautiful. The morning fare at breakfast time was both convenient and well done. Guests choose bacon or sausage, eggs, or you can make your own waffle or grab a bowl of cereal. Outside the hotel, you'll find a tiki bar next to the pool, the walk to the beach is only a few steps away, and a long row lounge chairs with an umbrella as a courtesy for the Best Western guests. No need to purchase more beach chairs at the surf shop. We were surprised to find they also have a lounge and live music in the evenings. Would we stay there again, absolutely!

"Great central location"

4
Tom H, Clearwater, Florida 12/10/2016

The location of this hotel makes it a good value if you're traveling to Ft Walton Beach. It is centered on the Strip and makes visiting the beaches and restaurants very easy. We paid a bit more than we should have in the off-season, thus the 4 star rating rather than higher. It is the only hotel that we found that provided a free lounge chair for its guests on the beach. Pool is adequate and Swizzlesticks Bar (separately reviewed) is a little gem. This hotel is a good choice for this area. Be sure to ask for a Gulf View room. We looked out on the parking lot the first night; no need to expand on that.

"ok hotel, nothing special"

3
Scott D, Dublin, Ireland 12/10/2016

Not bad. Great housekeeping staff. Breakfast not bad and well stocked daily. Check in staff - so/so. Location is nice on the beach. Pool was nice and the complimentary umbrellas and beach chairs were nice. Due to time of year, not overly busy, so was nice.

"Great place, great location"

5
User 09/10/2016

We only stayed for one night, but we definitely would have stayed more. We were stopping on way to Disney. Complimentary umbrella and 2 chairs great perk. Beach was great and not overly crowded. Free breakfast which was good and had a variety. Music poolside late afternoon was nice also. We will be coming back for a lo get stay!

"pleasant & enjoyable"

5
David P, Lake city, FL, United States 05/10/2016

A nice long weekend getaway, nice room, balcony overlooking the beach/ dunes was great, the bar was a little cramped on Sat. nite but enjoyable, great staff, numerous restaurants within a mile. Will stay there again in the future

"Comfy with spectacular view"

4
Carolyn M, Fort Myers, United States 05/10/2016

Two people couldn't have asked for sweeter people at check in and checkout. Continental breakfast was the best! Very romantic view. Would have rated it excellent except for the refrigerator compressor noise, which did not get replaced, but other than that - it was exactly what we needed.

"Comfortable & Quiet"

4
User 04/10/2016

Checkin was easy and staff was very helpful and nice. We checked in late with no problems. Room was clean, bed very comfortable with lots of comfy pillows. We noticed alot of families staying here but very quiet at night. Continental breakfast was the normal foods you get at most hotels but clean and well stocked. I would stay again. Only complaint was the store the single serve coffee pot in the bathroom over the toilet, cups and coffee items are wrapped but it still grossed me out from using it.

"Belated Birthday Trip"

5
txgirl1965, texas 02/10/2016

We stayed at the Ft Walton beachfront hotel and loved it :) I loved waking up and going out on the balcony to see the ocean! Watching the sunset from our balcony was awesome! The complementary breakfast each morning was perfect, lots of food to choose from :) the staff were very friendly as well. Yes, we would stay here again!

"Great place to stay"

5
Tammy A, Ferdinand, United States 02/10/2016

Great facility. Staff all very friendly and helpful. Great access to beach area. Free umbrella & chairs next to beach. Offer towels to take to beach for your use. Room very clean. Very quiet neighborhood, but very close to activity if you would like that.

"best western ft walton beachfront"

4
Michael R, Alvaton Ky, United States 30/09/2016

Good value for the money. Considerably cheaper than some hotels we looked at in the area. Our stay there had all the things we were looking for. Enjoyed the full hot breakfast and the access to the beach.

"Best Beach Front Hotel"

5
User 29/09/2016

Every two years my wife and I come to see Destin, Fl. and we look for this hotel (beach side) in Fort Walton to stay. Nice beach, watch the boats and dolphins. Shopping and restaurants close by. We will continue stay at this hotel in the future.

"Great place to unwind towards the end of a looooong road trip"

5
User 26/09/2016

My fiancee and I loved this hotel from the moment we arrived. Check in was straightforward and the staff was friendly and helpful. Especially when it came to the fact that our reservation hadn't specified a beach view. No matter, a small amount of admin work and it was sorted. The room was plenty big enough with all the amenities you could expect of a hotel in this price range. The view (as is the case with all hotels on Okaloosa Island - I am sure) was stunning. Sunrises in the morning, sunsets in the evening and dolphins during the day! I liked the fact that each room gets a pair of sunchairs and an umbrella for the beach. Special mention to Don the bartender - he was great. Really friendly, funny and knowledgeable about the area. I am sure there are swankier and more modern hotels in the area but if I was ever here again I would not hesitate to stay at this hotel.

"Personal"

4
Linda T, St. Louis, Mo., United States 25/09/2016

Staff was excellent, all seemed to love what they where doing. Room was nice but needed updating. View was beautiful, loved that umbrellas an chairs where furnished. Great price through Travelocity. Would stay again.

"Tarzan and jane were here"

4
KansasaBombero, kansas 23/09/2016

Don the bartender at the tiki bar made the trip worth it. The hotel is a vintage experience. The staff is very friendly and helpful. From the breakfast crew to Brittany, Marco, and Shil the front office staff. The room was clean and the cleaning staff was prompt and efficient. If your looking for the Waldorf-Astoria don't look here. If your looking for fun, friendly staff and a place where Frank Sinatra and Dean Martin probably spent a night or two look no further.

"Fall vacation"

4
Dawn W, Lineville, Alabama 20/09/2016

Nice hotel for the price. Yes it is a little older and could use a few upgrades , but was clean. Staff were great. Breakfast was wonderful with many choices. Beach service was a nice surprise. Definitely will be staying here again.

"Great trip to Ft. Walton"

4
threerz89, Newport News, Virginia 17/09/2016

The hotel is older but very well kept. The room was clean. I had an ocean front room. I sat out on the balcony when I wasn't actually on the beach.Smoking is allowed on the balconies, so if the smell really bothers you, it may not be a great place to hang out. Although I never actually used it there was also a pool. The staff was amazing. Answering any questions I had and always asking about my day. I really enjoy having beach chairs and umbrella included. The price of the room was great. The beach was awesome. Great weather in Septempber. My only issue was there was no where to eat on site.(There is a free breakfast every morning, which depending on your taste can be very good or just OK. I'm not a breakfast person but I went for coffee). I knew this going in, but thought I might be able to get a snack out of a vending machine at least. Nope only vending machine was soda and water. I ususally travel solo and don't rent a car. I go for the beach and that is where I want to spend my time. I was able to get an uber to Publix and get some stuff to eat. There was a fridge and microwave. There were restaurants, some of which were in walking distance. Others were easily reachable by car. There were also several places that deliver. I would stay here again, just make sure to stop at Publix on my way in.

"Good hotel great location "

4
jeep2011k, New Port Richey, Florida 17/09/2016

Check in was quick and easy. The staff was pleasant and helpful. My room was spacious and the bed comfortable. The hotel pool bar was adequate and the bartender was friendly and assisted me with a dinner location choice. A free hot breakfast was available. My only complaint is that the furnishings in both my room and the hotel common areas were dated.

"Great location, not great property for the money."

3
MichaelKJeffries, Atlanta, Georgia 17/09/2016

We have always stayed on Okaloosa Island and tried this property this time as our regular was booked. The location of the property was perfect! The beaches beautiful, and most of the staff were pleasant. In particular the Front Desk manager, the lady bartender at the tikki bar and one of the desk clerks, Marco were great. Unfortunately, when you compare this hotel to it's competitors, it just does not measure up. The property is OLD and in need of renovation. We first became a bit worried when we saw the cob webs above the front desk area. Our request to be beach side was not honored because we had booked this stay through booking.com. Apparently, you get the bare minimum when using them as a booking agent. Our room was decently clean. The bathroom does need a severe deep cleaning and the toilet would not flush correctly. The room was furnished as a very standard hotel would be. Nothing special. The main problem that we encountered were these huge roaches that kept coming into our room. 6 total over our 4 night stay. When I spoke to the front desk clerk about it, I was informed that these were not in fact roaches but "palmetto bugs", and they are common in that area and not considered a pest or reason to call pest control. I really do not care what they actually are. They looked like huge roaches! We even woke up one morning to find one on one of our beds. The desk clerk that I reported this to did not seem alarmed or concerned in the least. She said that she would "note it", but no discount could be given, being that we booked with the booking channel that we did! Our other problem was when we attempted to get a late checkout. We called the front desk and spoke with the desk clerk the evening before we left. We were told that late checkouts can only be approved by the head housekeeper in the morning. Due to our plans, we would be gone before she was to arrive the next day. When we explained this, we were told a checkout time of noon would be no problem. The following day, I called the desk staff to confirm our late checkout. I was told that there was no note of it and that a desk clerk could not have approved a late checkout either way. The person that I spoke with was a lot less than friendly about this. She put me on hold to seek approval from a manager. When she returned to the phone, she seemed less than happy that the late checkout was approved. Her exact words were "I guess we can do that for you this time". This property is so close to being great. Just a little money to renovate and some heavy customer service training needed for some of the staff. Needless to say, we will be returning to our usual hotel for next years vacation. I would say to book this one, only when the others are booked.

"Wedding anniversary "

4
Annie A, Little Rock, Arkansas 16/09/2016

Great price, awesome breakfast, nice and helpful front desk. They offer free beach Chairs and towels. Colorful decor adds to the beach mode. They also had a tiki bar at poolside and an adult lounge. Kids get to watch movies one of the nights in week I believe. Location is convenient and 10-15 min drive from harbor walk. The only drawback is limited parking. If you come back late you my have to park in front of front door. Over all worth the price.

"Great Getaway"

4
User 12/09/2016

Needing a place to unwind and this was the perfect spot. The staff and hotel was pleasing. Breakfast was alright...the entertainment was impressive. Nice pool and the location to area stores was convientent. I would here again and again

"Great Mini vacay!"

5
User 11/09/2016

We used stay in a condo when we stay in FWB. Since we were just staying 3 days we decided to stay in a hotel. BW-FWB was perfect! Love the decor! Clean nice rooms, free beach setups and a bonus- breakfast! Loved the beach side service - Dan the beach man and Christina were great! Christina was so enthusiastic about her job! We will definitely be coming back to stay at FWB-BW

"7 Day Vacation in Ft. Walton/Destin"

5
robertyv, latham 08/09/2016

We were very pleased with this hotel and the staff. The breakfast was decent, entertainment was nice, convenient location, nice pool area, cheery environment, beachfront hotel, Cabana bar, lounge area, popcorn daily for free, two beach chairs daily with the umbrella, reasonably priced hotel. I have no complaints. My husband and I stayed for seven nights and had a wonderful time. We would stay there again and recommend to anyone whether business travel or a family vacation.

"Fun Hotel!"

5
Trisha M, Marietta, Georgia 06/09/2016

My sons and I stayed here over Labor Day weekend. It's such a wonderful hotel in a great location! There is a hot breakfast, free towels and beach chairs for guests, and even movie night for kids! It was so clean, and the staff was super sweet. We loved it.

"Like family"

5
User 03/09/2016

My wife and I took a trip for her birthday in August and simply loved it. We had stayed in Destin a couple of years prior and really didn't care much for the super touristic environment, so the more low key and local approach of Fort Walton Beach was great for us. While the hotel itself was a bit dated, it had everything we wanted out of a hotel, and your really can't beat the price! I mean, come on, you're there for the beach, cocktails and sunshine anyways. Aside from the beachfront location, the BEST part of our trip was meeting the cabana bar staff Don & Christina. They definitely treat you like family. If anything, we would definitely go back just to hang out with them again. Excellent and genuine people that have left a lasting impression on my wife and I.

"Good Comfy Place"

4
Robynn C, Ft. Walton Beach, United States 03/09/2016

Great hotel and staff. Like we were right on the beach. If you plan to do activities, you will have to drive at least 5 miles to the Harbor Boardwalk or further to Destin. Not a bad drive but it is not walking distance. Some banging noise in the morning...doors probably from cleaning crew, but overall I enjoyed the stay.

"Grand"

4
jcudd, Daphne, Alabama 31/08/2016

Our stay was fantastic! We were there for about a week. The hotel was clean, comfortable and the beach was beautiful. There was always chairs and umbrellas available. The employees were always nice and helpful. The location was good. Close to many of the sites in Fort Walton. We will stay at this hotel again.

"summer vacation"

5
Yvette R, Latham, New York 29/08/2016

My husband and I are enjoying our stay. We have been here since August 24. They gave us an oceanfront room upgrade since we are staying a week. Entertainment is nice & the cabana bar. Very clean hotel

"Place to stay on the beach"

5
Anita D, Philo 29/08/2016

This was a great place to stay on the beach. Too bad the seaweed had washed up during the weekend before we arrived. We still enjoyed the water anyway. We did get to see dolphins at play on the morning before we left. They have a great setup for their guests who want chairs and umbrellas on the beach It's a beautiful place to visit!

"Honeymoon "

4
autumnsf, Wichita Falls, Texas 26/08/2016

We stayed here the first 2 nights of our honeymoon road trip and it is a great place to stay. Free beach chairs and very clean and pretty beach. The pool area and beach bar are awesome as well. The rooms are very clean and staff very friendly. Also have a good selection of breakfast. Will be coming back next trip to fort Walton

"Former condo owner"

5
donnawaller6, Jackson, Georgia 18/08/2016

We sold our condo last year. In prior years our family would come for their summer vacations. We would give them our condo and we would stay here! It was just a short walk between the two properties! We enjoyed being pampered by the great staff, our mini vacation!!

"We loved it!"

5
User 14/08/2016

The hotel was clean. It had a very large bathroom. The beach side balcony was perfect for our family. The hotel provides complimentary beach chairs, towels, and umbrellas for 2 people per room. They have a good breakfast. They also have a free kids movie and popcorn at 6:30 each evening.

"FAMILY FRIENDLY"

5
Fany R, Desoto, United States 11/08/2016

Family friendly, very clean rooms and lobby, spacious, nice, and right on the beach! Very nice staff, arrived before check-in time after a 10 hour drive and the kind staff member offered us to have breakfast and check in early.

"Place is a Hidden Gem"

5
Cincinnatikid7, Cincinnati 08/08/2016

From check in to check out this hotel has staff the genuinely makes you feel at home. From a family that normally stays in condos over in Destin (ten times) this BW really exceeded our expectations. The décor and the vibe of the hotel are cool and make this place different. Don is a great bartender with great stories at the poolside tiki bar. Christina took care of my entire family and knew all our names after the first day! She also works very hard out there in the hot sun. We will return again next year!

"Good stay for the price"

4
User 07/08/2016

Our stay was nice for the price. Great to be so close to the beach. Continental breakfast was great but was tight quarters when fixing your plate. The bar in hotel was convenient and they will also deliver your drinks to you on the beach. But the drinks were incredibly overpriced. Price gauging the tourists! Not cool! Shame on you BW! The hotel could use a little refreshing. But I'm sure that the salt water takes its toll on all hotels. Overall gave it a 4 (would have chosen 3.5) because I believe I got what I paid for. Not bad. Would probably stay again.

"Best Western. Ft. Walton Beach, FL"

5
Jennifer A, Louisville, Kentucky 05/08/2016

I love this Hotel and had a fabulous week with my husband an 9 year old son the week of 7/24- 7/29! I did not want to leave and am ready to move there due to the excellent staff (loving Don at the Cabana and "Dan the Beach-man"): everyone, guest services, front desk staff and the guests at the Hotel were wonderful in spite of a surprise fire alarm (way to go hotel for making that not suck) and one crazy weather day. Everyone was amazing! Our room was super clean and I really appreciate that we had the option to help our environment by not changing out sheets and towels everyday. Looking forward to returning next year.

"Nice Beach Access"

5
User 04/08/2016

The beach was right there and the pool was great to use. Overall hotel was good and easy to get around. The cleanliness was decent and staff was helpful. The breakfast was decent. Overall I had no complaints. I was in an out with no hassles.

"Great place to stay"

4
Mickey D, Ocean Springs 03/08/2016

We love this place. Wife and I both stayed here as kids. Very well run place with staff everywhere. We prefer ft walton beach as opposed to Destin due to the traffic over there. Short 10 minute drive over to Destin. Fudpuckers across the street. Not as busy as the one in Destin.

"Excellent beach access."

5
Brodiekat01, Livingston, Montana 03/08/2016

My daughter and I stayed her for the last leg of her senior trip. This was such a great spot! We had a ocean view room and the morning breeze was perfect. The beach was right out our window/door and within walking distance to the pier. Our room was clean and beds were comfortable!! The staff was super friendly and remembered our names.

"Pleasantly surprised "

4
deedee1079, New Orleans, Louisiana 02/08/2016

This hotel turned out to be a really great place to stay. I was there with my family and my kid and we had a great time. The best thing about this hotel was the staff everyone from the front desk to housekeeping were great! I would and already have recommended The Best Western to friends and family.

"Awesome stay "

5
User 01/08/2016

The hotel was very clean and I had a little complications with my Best Western free night voucher but it finally got fixed but the best part by far to staying in this hotel was Don the bartender at the tiki bar and Christina the beach hostess they were absolutely amazing and made our stay there incredible !!! They make this hotel the best hotel in that area both loving their jobs and it shows. They both make u feel very welcome and thanks Christina for the scoop on the long lasting lipstick. I am going to miss Don and Christina but I am already planning my next trip and it will be to go back and see them ??????????

"Paying for beach access"

3
NeiaLK, Birmingham, Alabama 31/07/2016

This place was pretty expensive, but the room itself didn't seem to be worth the price. We stayed in a king room with a view and felt like we were in a regular motel. I expected more elegance for the cost. The pool was great, and of course the beach access was fine. We enjoyed the breakfast. Overall, we just wished the room itself were nicer. I would possibly return if I couldn't find a cute condo instead.

"Great place to stay!"

5
User 30/07/2016

This was our 2nd visit to this hotel in two years. We had stayed in a condo this trip but wanted to extend our stay a night. What a great way to end our vacation! This hotel has so many conveniences that it was a delight! From the elevator in the parking lot that takes you and your stuff to your room, friendly desk service, awesome buffet breakfast to the beautiful close beach. We loved it and wished we had not rented the condo AT ALL. Good job best western! We will be back for the full trip next year!

"Pros and Cons"

4
Shannon W, Adamsville, Alabama 29/07/2016

We usually go to Panama City Beach so this was our first time in Fort Walton. It seems to be more expensive in Fort Walton but we did have a good time. The hotel was pretty clean and decorated cute for the beach. The staff was friendly especially Don at the tiki bar and Christina was AWESOME. We enjoyed chatting with her when we got the chance. She absolutely loves her job and it shows. She's the one who takes your drink order on the beach and brings them to you. The free breakfast was GREAT although I hate it's so early. 6:30 am to 9:30 am. The cleaning crew came by too early also. We weren't really even up and able to let them come in and do what they need to do so we just had to go out later and get more towels, wash clothes and toilet paper. I really didn't like that the sand dunes are so high and you can't see the ocean/beach from the pool area! There were lifeguards riding up and down the beach on four-wheelers everyday. We also saw a sheriff riding around. The free beach chairs and umbrella looked great but we chose to take our own because theirs are too close to each other. We like to play our music on the beach and didn't want to disturb anybody sitting so close. We liked the location of the hotel. Destin is only like 6 miles away. We drove there a few times to go to Harborwalk Village and to look around. There's a lot going on up there and a lot of restaurants. It's also pretty close to the Okaloosa Island pier. We walked up there one night on the beach. Wasn't that far. There's also a few restaurants by the pier. We WOULD stay here again but I would probably not go in July again and pick a month that wasn't so expensive. We're used to paying way less in Panama City and have a full kitchen. These rooms just have a microwave and a small refrigerator. I would also take my own pillow because the hotel pillows are pretty flat or too soft compared to what I use at home. But all in all the hotel was pretty nice and clean and we had a good time.

"Best vacation ever"

5
stormycox, Marshall, Texas 29/07/2016

Loved the 60's decor. Staff was the best, very friendly. Beach is beautiful with a shower coming off. The hotel provides towels chair and umbrellas. Bar service to the beach. Will return to same spot next time.

"Good Stay"

4
987donna, Fredericktown, Missouri 28/07/2016

This is the third year we have stayed at this Hotel, Our experience this year was the best. It looked like they had updated paint etc. The staff was very friendly and helpful. Dan the beach man is always nice and helps us in any way he can. We are planning on going back again next year.

"Great time!"

4
Cooknrocks, Saint Augustine, Florida 27/07/2016

We were there for three nights. The maid service was excellent. Rooms were very clean. Had a nice time chatting with Don and Jana, bartenders, at the pool bar. Only wish the pool deck was bigger and the breakfast was tastier. Overall had a great time!

"Awful Hotel"

2
Tammy D, Marietta, Ohio 26/07/2016

The staff is very nice and the hotel is directly on the beach. Those are the only things that are good about this hotel. They have tried to update an ancient hotel that was like putting lipstick on a pig. There was rust in the bathroom and the coating was coming off of the bathtub. Things would fall apart when we would touch them. The balcony was dirty but had a nice view of the beach. The hotel is too busy to have a free breakfast because there were too many people in the lobby eating. It is definitely not worth the money and would love a refund. Try to avoid if possible.

"Great experiance"

5
Sally R, Sachse, United States 26/07/2016

This is the second time we have stayed at this hotel and have been very pleased both times. The staff is very helpful, the rooms clean and comfortable and the views are breath taking. The beach is well maintained and the water is glorious!!!! Could have been more pleased!!

"Beach Weekend @ Best Western"

5
nolarachelnola, New Orleans, Louisiana 25/07/2016

This hotel was really outstanding. The staff was warm and welcoming, breakfast was much better than I expected (eggs, waffles, sausage, +), and the rooms aren't luxurious but definitely clean and sufficient. What I didn't expect was the free beach lounge chairs (2 per room) and umbrella - was a welcomed surprise. Also surprised that there was free entertainment both in the inside bar and in the pool area. Best Western goes the extra mile to enhance your experience. Will go back with friends, on business, with kids, and even solo.

"Great visit!"

5
Sindi J, Huntsville, Tennessee, United States 25/07/2016

This hotel was very clean and the staff were friendly and helpful. I loved that they had enough beach umbrellas for every guest. A lot of places only keep a few, and it was nice to not have to run out there before the umbrellas and chairs were gone.

"Overpriced-Average Accommodations"

3
Candace J, Camby, Indiana 25/07/2016

Pros- very friendly front desk staff, nice breakfast, and 2 free daily beach chairs and umbrella. Cons- overpriced, hotel needs updates, pool deck is really dirty and needs to be pressure washed or cleaned on a regular basis because of the amount of guest traffic. Also, the parking lot is pretty small so it's sometimes tricky finding a parking spot when we arrived back to hotel each evening.

"Family vacation 2016"

5
Susan P, Carriere, United States 25/07/2016

This hotel is always a pleasure to stay at for our family vacation. Great location, excellent value. Stayed here for the past 4 years and never had a problem. The breakfast is great for the kids and chairs provided on the beach is awesome. The kids love the beach but when they want they can go to the pool. Planning our trip for next year already.

"Would Stay herre again"

4
60Grammy25, Atlanta 23/07/2016

Hotel was right on the beach, and we used the chairs and umbrellas every day!! Beach staff was very helpful. Housekeeping was great Used the frig, but it was a little loud woke us up at night Loved the location, very close to restaurants and shopping.

"Great Staff but....."

3
PartyofFour_NC, Hendersonville, North Carolina 23/07/2016

The staff at this hotel was very accommodating, especially the front desk person, Meghan and the manager Paula. But the hotel needs updating and the cleanliness could improve! Right on the beach with great access. The beach chairs and umbrellas are fantastic, but pretty close together so if you hate smoke as much as we do, you better locate near non-smokers or prepare to smell that all day while you enjoy the beach. Rooms need updating and we arrived to find hair in our bathtub. Ceilings appeared stained. If you need wi-fi to work or keep the kids entertained, good luck! It is almost non-existent. They moved us to a different room to improve our wifi reception but it was only moderately better. This was the most frustrating part of the stay as I needed access to conduct some work but could not get it done. I would have rated this hotel much lower but the staff made a big difference and the convenience to the beach is great! The breakfast is a real plus and they have a good selection and rotate items each day. I wish I could recommend this hotel, but simply cannot give it a two thumbs up. I think for the prices charged there are better values our there.

"Vacation 2016"

5
carolynup, Fort Walton Beach, Florida 20/07/2016

The staff in this hotel are some of the friendliest I have ever met. The reception desk, housekeeping, the Beach staff all went out of the way to make sure we were enjoying ourselves. When we extended our stay by one day, the receptioni desk was very accommodating. On our arrival, we noticed the toilet was not flushing properly. Within 10 minutes maintenance was at our door and fixed the problem. Having a beautiful private beach a short distance from the hotel was awesome. We had an oceanside view room, and when we weren't at the beach, we were looking at it. This is a great hotel. Only consideration would be to install fans in elevators.

"Best hotel experience ever!!!"

5
andrakat, Ridgecrest, California 20/07/2016

I don't usually get around to writing reviews. I knew I had to give this hotel kudos! They have such an exceptional staff who is more than helpful and fun! Megan was the first person to greet us at the front desk. She was very accommodating and got us checked in early. She directed us to places to eat, get supplies, and suggested nightlife. Don and Dan are wonderful and fun bartenders- we had such a great time with them. Every employee made our stay wonderful. We will definitely go back!!! The pool was fun and the atmosphere was great! Very family friendly this hotel was made to accommodate to families!!! Nice rooms has an beachy 80s vibe around the hotel but the rooms are very comfortable! WE can say enough we absolutely enjoyed our stay. The only con is the beach this time of year has a lot of seaweed. But we stayed at the pool most of the time and had a great time with DON! He makes great drinks!!

"Hotel needs update"

2
Dinah S, Orlando, United States 20/07/2016

The beachfront location of this hotel does not make up for the chipped paint, lumpy mattress, stained and bubbling ceiling, and dingy carpet. The staff was very helpful and kind and we loved having umbrella and chair service included in our stay. Other places charge as much as $30 per day for that. Still... We won't be back.

"Beach vacation "

5
User 17/07/2016

Went here with 2 other families... Rooms were great. Customer service was very good and breakfast was pretty decent. The best part was that it's a beach front property and have an umbrella and beach chairs reserved for you as well. We were able to rent boogie boards right there as well. We had a great stay and would return.

"Average"

3
Maria L, Burleson, United States 17/07/2016

This Best Western needs updating inside and out. There are unpleasant odors in some areas of the hotel. Handy man not very friendly. Internet and TV service didn't work for us at first. Breakfast was okay. They needed to have two of particular items, as they ran out pretty quick. They were quick to replace but our food still got cold as we waited.

"Best staff ever"

5
niz321, Georgia 16/07/2016

The motel is great. Awesome view (white sands etc) comfortable beds, good breakfast. That is not what made this trip memorable. The staff at this restaurant is perhaps the best I have ever seen. Don, at the outside bar, Fritz, at the inside bar, and everybody I dealt with at the front desk was almost frighteningly friendly. You want to be Norm from Cheers in 2 days? Stay at this motel. They are actually happy you are here. If you own dogs, talk to Don outside. We shared stories for an hour. If you are looking for 5 star attention to detail on the construction, then look elsewhere. But if you are looking for what really matters to me, which is courtesy and friendliness in the staff, you cannot do better. I will be back.

"Vacation 2016"

5
Tricia A, Newark, Ohio 14/07/2016

My husband and I have stayed here for 9 years. The hotel is clean, staff are great and great breakfast. The beds are fabulous!! What keeps us coming back????? Don who bartends at the Tiki bar! We love him!!!

"Best Western summer vacation"

3
antonio217, Lady Lake, Florida 14/07/2016

Too Expensive for the quality of building. Building in and out was cleaned. It needs a renovation. Price was too high for this type of hotel. Service was average. Room doors had gaps, you could see the outside light.

"Fun trip"

4
User 13/07/2016

We spent four nights here . Check in was a breeze. Parking was a breeze also . Breakfast was fine except both biscuits and gravy was cold one morning . It would of been nice if there was a nighttime restaurant there as well . Meghan gave us good restaurant tips . Overall a nice relaxing stay . Loved the balcony view .

"poor"

3
Recardo G, marietta, United States 12/07/2016

not what i spected i supost to have a room view to the beach and also nobody speak spanish, they need to hired people who speak spanish and also the beach had a lot of weed grass the my kids coulnt get in the water because of the weed

"See above"

5
User 11/07/2016

This is a pain in the butt! We had a great time - beautiful beaches, I 'lve already described that we had a great time, and how helpful the staff was - You need to not make this such a time eating review!

"Stay at Best Western"

5
Deana C, Loogootee, United States 10/07/2016

Very good place to stay staff was friendly and had excellent service place was clean good breakfast every morning pool was always maintained and views from Oceanside rooms was beautiful. Loved the area located in would stay there again if they could get walkway for handicapped my grandson could not get down to water due to he could not walk thru the sand.

"fun in sun"

5
Paul M, Mokena, United States 10/07/2016

the staff was great when we got there, the room was ready and extremely clean and that was everyday. access to pool and beach was 24 hrs and great. breakfast was really good and plentiful for all guest, plus the breakfast person kept it cleaned even though it was tough with all the guest there. i will be going back. now the internet was not great and phone reception in room was bad but overall a great stay.

"Relaxing Honeymoon"

5
User 09/07/2016

My husband and I stayed here for our honeymoon. It was AMAZING! We had an oceanfront room, which was very clean. The bed was THE MOST COMFORTABLE bed I've ever slept in; my husband and I still talk about it! The breakfast was great, many different choices. It did get a bit noisy at night when people were using the pool, and we had the door to our balcony open to enjoy listening to the ocean. But, we still had a great time. We are looking forward to our next stay at this great hotel!

"Vacation"

5
User 07/07/2016

Our room was nice and was clean. The maids were very nice, friendly and helpful. Breakfast was pretty good. We enjoyed 4 nights there.We were 5 minutes from Navarre Beach. We crossed the bridge to get to the beach. It was beautiful there.

"2nd time as great as the 1st!"

5
Michael W, St. Louis, United States 07/07/2016

This is our 2nd time staying at the Best Western Fort Walton Beach. My family and I have really enjoyed the hotel during both our stays here. From the morning breakfast to the 2 beach chairs and umbrella set up for each room this really is a great place to come and relax. Whether you want to stay low key and just hang out the beach or do any number of activities nearby this is a quality place to stay. We will definitely be back again.

"vacation with Daughter"

4
szabo90, texas 06/07/2016

This hotel is right on the beach Gulf of Mexico side. You can see the bay from front of hotel the back rooms have porch views looking out on the beach and gulf. There is also a pool and the breakfast in the morning is always fresh and fully stocked. This is the second time we stayed here. Like the convenience of the beach and that it is a straight drive into Destin and all the shopping/outlet malls and other parks and beaches.

"Great Location on Beach, Room OK"

4
Christopher W, Covington, Kentucky 05/07/2016

Basic rooms, no major issues, Beach was great, water was full of seaweed at times but not hotels fault. Only 2 issues comes to mind, 1) vacuum was ran at around 8:30am on 1 day, hotel states quiet time is 9am to 9pm. Hated waking up to a vacuum. 2) It is clearly stated that you get 2 chairs and 1 umbrella, we had 4 in our room, no big deal for us to use unused chairs, there were lots of extras, but 1 day I was asked to get up out of my chair because we were already occupying 2 of them. this was at 3pm and was told if I wanted to sit there it would cost $10 for the rest of the day or in this case the next 2 hours...I counted just under 40 open chairs available, but had to sit in the sand....

"Ft Walton Beach Stay"

5
User 05/07/2016

Our room and location were excellent. Friendly and helpful staff. Thank you for making our vacation nice. Loved Florida beach and will stay at Best Western if we get to go back again. Sand was beautiful and gulf water was clear and warm.

"Fun, Fun!"

5
Carolyn L, Fayetteville, AR, United States 05/07/2016

Had a great time, right on the beach...would definitely stay here again! Bar beside pool, complimentary chairs and beach umbrella on beach, comfy beds, very nice complimentary breakfast. Live music poolside and great location. We walked to a restaurant the first night. We had a great time and recommend this hotel!

"Great hotel on a beautiful beach!"

5
cb52000, Buda, Texas 30/06/2016

Our stay was wonderful! Wonderful staff and the complimentary chairs and umbrella were an added bonus! The breakfast was delicious and we enjoyed the opportunity to go to Golds gym using the hotels complimentary passes. Will definitely come back to this hotel.

"Nice Rooms with Beach service!"

4
Jason B, Bon Aqua, Tennessee 29/06/2016

Stayed here 6/17/16 waiting on our condo to be ready 6/18/16 and it enjoyed every minute of it. Rooms were comfortable and the pool, staff, beach view was awesome. Plus they have a Tiki Bar by the pool.

"10th Wedding Anniversary"

3
Michele S, Lithonia, Georgia 28/06/2016

My husband and I spent 4 nights Father's Day Weekend celebrating our anniversary. The hotel was pleasant and the staff members were extremely nice. We really enjoyed the bartender at the poolside bar.

"Family vacation "

5
plswife1, GRAYSLAKE 28/06/2016

We had a wonderful stay. Me, my husband and 2 daughters 17 and 21. We stayed for days. Our room was spotless every day and none of our stuff was messed with. We had a tub that would not plug for a bath and they came and fixed it immediately. The complimentary breakfast was delicious one of my husbands favorites of the trip. I loved the pool area and that we had free use if beach chairs. We will definitely stay their again.

"Relaxing vacation"

5
Robin R, Benton, United States 26/06/2016

We spent 4 nights in a double king room with a beautiful view of the beach. It was pleasant and relaxing. The room was comfortable. The staff was friendly. And we didn't have a single issue. Great relaxing vacation.

"Fort Walton "

4
badvibs, Hazel Green, Alabama 24/06/2016

The ocean views are great. The staff is the best. We enjoyed our stay here. The breakfast was really good with plenty of choices. The pool and other common areas are nice. My only negative is that the rooms aren't special, just average hotel rooms.

"Great staff!"

4
Donald H, Cincinnati, United States 23/06/2016

The staff at the poolside bar is outstanding! Great location to walk to several restaurants. Make sure you check in here to take advantage of the great service! Awesome spot on the beach with chairs & umbrellas.

"Satisfied with this hotel"

4
Gregory F, Eunice, United States 20/06/2016

Staff was extremely helpful, they went above and beyond to help. Don the bartender was the best! He was helpful in giving guidance in places to see and things to do. Rooms were clean, overall hotel was clean. Staff constantly cleaned the breakfast area. Would definitely stay again.

"Another enjoyable stay here for the 4th straight year"

5
DoctorAdam77, Cherokee, NC 19/06/2016

For the 4th straight year I stayed at this location for my annual beach trip. I stayed here with my family to celebrate my graduation with my doctorate degree 2 years ago and have stayed here to celebrate memorable events in my life. The motel is right on the beach with easy access thru the lobby and/or the pool entry. The rooms and floors have undergone minimal renovations since last year. The bathrooms now have table-like counters where the sink is but now with more adequate space for supplies and belongings. The floors have breezeways that are no longer open-air at each end but still the hallways are semi-enclosed. The fresh ocean air still hits you each morning. The air conditioning units on patios tend to drip water down onto lower level patios but this is such a minute issue you may not notice or even care. The lobby area is adorned with oceanic colors and an atmosphere that lets you know you are on vacation away from the real world. The breakfast is above the quality you would have to wait in line for at a fast food place, and it's FREE! Just get there between 6:30 and 9:30 because it will be gone fast! They serve egg patties, sausage links, biscuits, a variety of juices, coffee, cereals, you can make your waffles, and can eat in the dining area or enjoy in the privacy of your room. For the night life folks, the tiki bar is next to the pool and there is lounge inside that is open late and features live music. You are offered free beach chairs and umbrellas on the beach during the day and a nice lady from the tiki bar by the pool comes out there frequently to take drink orders from motel guests! This is a feature I have found nowhere else when I stay on the beach in other places. This motel has won my heart and I always make it a point to stay here for my beach vacation each year. So far I have been impressed and always wish I could stay longer. I am going to stay here for 7 whole days/nights at some point!

"ON the Beach"

5
michaelgN7349DW, Temperance, Michigan 19/06/2016

Nice stay because we didn't feel crowded in a high density tourist area. Great beach access with nice service on the beach and in the hotel. The complete breakfast service was way above par. You have to drive for choice restaurants and other activities which about the only negative for the area.

"Just an ordinary hotel"

3
Lori P, Texas, United States 18/06/2016

The location was great; right on the beach. I just didn't feel we got our money's worth. It was nothing spectacular but because of the location is was over $200 per night. Stayed in a BW in Orlando was much nicer for $99 per night.

"2nd time back, loved it again!!!"

5
Courtney T, Celestine, Indiana 15/06/2016

Wonderful customer service...so glad to have gone back! They go above and beyond to make you feel at home!! Great complimentary breakfast every morning, they provide pool toys/floaters, get 2 free chairs and an umbrella for the beach. Loved Don the bartender, treats everyone like family!!

"Very Satisfied!!!"

5
User 15/06/2016

Will be coming back!!! We stayed 4 nights in Rm#601 the view was incredible, the room was very clean and the bed was comfortable. Plus you get complimentary 2beach chairs and umbrella which was AWESOME!!! The breakfast was really good also.

"Excellent"

5
William W, Cedar Key, FL 32625, United States 13/06/2016

I would rate the staff and Services of this Hotel #1. The Front Desk Staff was Awesome, and the Grounds Keeper's were very friendly, Everyone we met working at this Hotel were all Very Polite, Friendly and always asked if we needed anything, we were very Happy with the service here.

"Pretty nice "

4
User 12/06/2016

Stayed here while on vacation with my husband. I really wanted a room with a view but booking a week in advance was not soon enough because they were sold out of the rooms with a balcony & view so that is our fault. The room appeared clean & was average. Noises normally do not bother me but the refrigerator was very loud that we had to turn it off but we weren't going to use anyways. The complimentary breakfast was decent which had eggs, alternated between bacon & sausage, & biscuits n gravy or cheesy grits which alternated on each day. Had a waffle maker & mini waffle pancakes & your basics such as cereal, yogurt, muffins, toast, etc. It was not bad but could be improved by switching it up each day with more options. Also had complimentary popcorn by elevator during the day/evening which was nice. Hotel has a pool bar open during the day & a swizzle stick bar lounge in the evening. We really appreciated the complimentary beach chairs & umbrella each day. Staff was friendly too. Destin is also only like 10 minutes away from the hotel.

"Best Western is really "Best""

5
Bonita E, Tullahoma, United States 08/06/2016

We have nothing but good things to say about our stay. The rooms were clean, well stocked, our view was great, and the staff was awesome and helpful. I would recommend to anyone. Have been going there for years and will continue to.

"Okay"

3
Jennifer H, Houston, United States 07/06/2016

House keeping was not attentive cleaning the surfaces, sinks, tube and floors. After the 3rd day house keeping was slow with the service, it was after 2 before my room was cleaned. The bartender was very rude to a nonenglish speaking customer.

"Leann Lied!!!!"

4
Kelly B, Marbury, United States 07/06/2016

The actual hotel room and most of the staff were great! The pool is small. The breakfast and complimentary beach services were nice. I made our reservation and then a follow up call to ask additional questions. During the follow up call an employee named Leann assured me our room would be facing the beach. At checkin we were given a room facing into a hallway. I was very disappointed in the obviously intentional misleading by this employee. Also during our stay we found out that we were not the only family that was misled. We would have left to stay somewhere else but it is peak season and we did not feel confident that we could find a decent place to stay on such short notice.

"Wedding Trip for Daughter"

4
Deanna F, Hewitt, Texas, United States 06/06/2016

Enjoyed out stay and the ocean view from our balcony! Staff was very nice! Accomodations were very good! We were there for 3 days, and hotel staff help tremendously with my daughter's wedding arrangements and working with wedding planner.

"On the beach"

4
shrinkb, houston, texas 05/06/2016

Not fancy, but right on the white sand beach. Umbrella and chairs provided. Smallish pool. Poolside bar with nice bartender and yummy pina coladas. Room was clean and roomy with good water pressure in the shower. Bathtub needs resurfacing.

"Enjoyed my 2nd stay"

4
Amar S, Atlanta, Georgia 01/06/2016

This was our 2nd time at this hotel. We spent memorial day weekend here. It's the best value for money along the gulf coast. Right on the beach with 2 complimentary beach chairs and an umbrella included in the room price. The hotel is clean and nice too. We just has a problem with our toilet not flushing correctly but that was something we could live with. The breakfast was great and the thing I liked the most was that they cleaned the pool daily. With so many people comming off the beach and jumping in the pool it gets messy quickly. The only headache was overnight parking if u did not get back early enough. Certainly looking forward to the next visit.

"Sisters' Week"

4
Sue C, Scurry, United States 31/05/2016

Great place to stay. We really enjoyed the complimentary beach chairs and umbrella. The Beach Services person was extremely nice and helpful. The pool area was clean and well-kept, and the breakfast was great. The beachfront area wasn't crowded which made for a very relaxing stay.

"Love this Hotel!"

5
Jerry L, Eufaula 31/05/2016

My wife and I love the Best Western Hotel in Fort Walton Beach. This is our fifth time to vacation at the hotel and found it to be one of the best locations in Ft. Walton or Destin. The hotel staff is friendly and hospitable and willing to help with any request.

"awesome"

5
Carly G, Okaloosa Island, United States 30/05/2016

our stay here was everything we oculd of asked for and more! we found the room to be very clean and the staff to be extremely helpful and friendly. The breakfast every morning was just what you needed to get your day started as well. We will for sure be coming back to this location.

"Best vacation ever"

4