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Destination

Fort Stockton, Etats-Unis

CHECK IN

29/03/2023

CHECK OUT

30/03/2023

Rooms 1

2  Adults0   Child

Room 1
Room 2
Room 3
corporate/promo code

Best Western Plus Fort Stockton Hotel, Fort Stockton

2115 Interstate 10 West, 79735-9704, Fort Stockton, Etats-Unis - See on a map
Best Western Plus Fort Stockton Hotel - Experience the meaning of true comfort at the Best Western Plus Fort Stockton Hotel. The Best Western Plus Fort Stockton Hotel is ideally located in the center of Fort Stockton. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Welcome to Best Western Plus Fort Stockton Hotel! Your Best Western Plus has everything you need for Business, Leisure and Transient travelers. Our modern facility is complete with an environmental friendly indoor swimming pool and spa. It is the perfect place for your family to relax and beat the west Texas heat after long drive. We have a state-of-the-art fitness center for the health conscious individual. Our hotel offers free Wi-Fi with high-speed Internet access for your entertainment. Some of our rooms are equipped with kitchenettes for long-term stays. Enjoy your stay! Our Bar and Dinning room will be closed on Saturday, December 10.2022 from 4:00 pm to 11:00 pm.

Best Western Plus

Fort Stockton Hotel

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Hotel advantages

  • Complimentary Breakfast
    Complimentary Breakfast
  • Pool
    Pool
  • Air Conditioning At Property
    Air Conditioning At Property
  • Cocktail Lounge On Premises Or Within 100 Feet Of Hotel Lobby.
    Cocktail Lounge On Premises Or Within 100 Feet Of Hotel Lobby.
  • 24 Hour Front Desk
    24 Hour Front Desk
  • Fitness Center/Health Club
    Fitness Center/Health Club
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Guest reviews

In partnership with tripadvisor fr
Travelers Choice 2022
Certificate of Excellence 2020
 
Travelers_Choice 2020
 
based on 717 guest reviews
NOTE ISSUED
Excellent
521
Very Good
137
Average
26
Poor
14
Terrible
19
REFER TO NOTICE
Business Business
66
Couples Couples
187
Family Family
235
Friends getaway Friends getaway
21
Solo travel Solo travel
36
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Comfortable rooms, friendly staff, surprise dinner and great location!"

5
MChods, Gallup, New Mexico 03/02/2023

I booked this location in advance, but essentially it was just a place to stay as I was driving from Austin to Tuscon, AZ right after the New Year. I was beyond pleased with my stay. After checking in I was offered hotel made popcorn and cookies. Then, to my surprise and delight, I was told they were serving dinner to guests that eve - lasagna, salad, nachos and garlic bread. The staff was extremely kind and you got the sense the employees enjoyed working there and with each other. The room was clean and larger than I thought it would be. Located in a safe, convenient location. And breakfast was full and complete as well. This is a hotel worth staying at just because of the atmosphere.

"Hunkering Down in Fort Stockton"

5
shannonsV309JN, Rosamond, California 02/02/2023

Great new facility with easy on/off I-10 availability. Early call from agent asking if there were any details that they could pay extra attention to as we drove in that morning! Delightfully surprising! Welcome cookies and warm receiving snack till 6:30 in the lounge. Great service efforts made. Will recommend.

"No carpet,buffered door and great breakfast selection"

5
aredmini, Houston, Texas 29/01/2023

My room had hard flooring, for my dog was great,my door had a buffer at bottom of door so noise did not come in or out of my room, very clean,breakfast choice was pancakes,scrambled eggs,sausage,cereal,waffles ,muffins and juice.Neighborhood looked safe,and friendly staff.

"Great staff. Very accommodating for pets."

5
User 24/01/2023

Traveling with pets can be stressful. Especially when the pets are cats. The staff at the Best Western Fort Stockton were exceedingly pleasant and helpful. Rooms were clean and functional. Free breakfast and dinner. This was a great stay for me and I'd recommend it to anyone.

"Very Satisfied Customer"

5
astridfelix, El Paso, Texas 24/01/2023

Location, rates, staff, spotless room and excellent breakfast especially when you are passing through and traveling. It was a last minute booking and everything came through smoothly. Outside facilities cleaned with plenty of parking.

"Race"

5
User 20/01/2023

We always have a positive experience when we go to Ft Stockton. The staff is very friendly and the service is great. We go to Ft Stockton several times a year and enjoy our stay each time. They always remember who we are and give us a warm welcome.

"Would stay again and again!"

1
freespirit625, Townsend, Wisconsin 19/01/2023

Friendly, happy employees. The ‘light' dinner was perfect after traveling over 10 hours. I wish more places had a free snack/dinner. Nice to have a small bar with reasonabled priced, good drinks and friendly bartenders but the star is the ‘light' dinner

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you for giving us a chance to serve you. I am glad you enjoyed your stay with us. Unfortunately, you rated us all 1 STAR and it has generated Best Western Corporate to send us an alert of an unsatisfied guest. No worries. You can give us a 10 next time so it will balance out. Thank you again for your business. Hope to see you next time you are passing this way. Sincerely,

"Good for 1 night stay"

3
gesullx5, San Antonio, Texas 08/01/2023

Fort Stockton is always our choice when traveling between Arizona and Texas. There's not much off I-10 in West Texas. The room was comfy with a loveseat and divider wall. My only concern was the shower floor looked like it had been repaired but not very professionally. Caulk was everywhere and was applied to moldy tile. Needless to say we did not use the shower.

"Stay here, you won't be sorry!"

5
KittyJoAZ, Sahuarita, Arizona 24/12/2022

Nothing about this hotel was disappointing. The staff is outstanding, the hotel is spotless, location is perfect. We came in around 8pm expecting to eat cold cuts in the room and instead had enchiladas, rice, and beans waiting in the breakfast area. A lifesaver and also delicious! Breakfast was also outstanding and I can't say enough nice things about the staff. I'll be staying here when I come through TX from now on.

"Wonderful travel stay"

5
User 23/12/2022

I have stayed in this hotel multiple times. I travel a few times a year from Phoenix, AZ to Houston, TX and this is the perfect stop on my travel days. The employees are genuine and nice, the parking lot for travel trailers is monitored and is concrete and they serve dinner that comes with the room. I have never had a bad experience at this location.

"Second visit and still great"

5
RedSpyder, Houston 21/12/2022

This is our second stay in this excellent hotel. On our way to Tucson from Houston, we discovered the Best Western on our first trip two years ago… Fort Stockton is almost exactly located halfway between Houston and Tucson. This is an exceptional hotel. All the rooms and common areas are spotless. They offer a free breakfast and a free light dinner. They enthusiastically welcome guests traveling with dogs… some of the areas in the hotel are marking with street signs with canine breed names. The rooms are large, the beds comfortable… I have not noted a single deficiency, thus the 5 stars. When traveling on I-10 this is a great place to relax .

"Perfect Stop"

5
Roadkill1967, Fernley, Nevada 12/12/2022

Driving a 26' Moving truck may not be a big deal but it's no fun looking for a decent place to park when you need to stop for the night. BW of Stockton had a paved and marked parking lot next door large enough for several moving vans and hauling big rigs. Nice bar in the lobby and the room I got was luxuries for what I felt was a very reasonable and cost efficient price. Breakfast was good but the best part was my Texas waffle! I will certainly stay here again in the future

"Awesome Hotel"

5
User 08/12/2022

One of the nicest and well managed hotels I have ever stayed at. The staff was extremely friendly and treated me and my wife like we were Royalty. Every single person at the hotel was extremely nice and friendly. It was a pleasure to stay there. The food served was excellent. Coffee was everywhere, including the lobby area. Also water and ice. Such amazing friendly service with amazing rooms and clean environment. Thank you

"Great Hotel"

5
User 28/11/2022

This is a great hotel. Super friendly staff and really clean property. Have only stayed at this location in ft stockton so hard to compare to other hotels but would highly recommend this location to anyone looking for a room for a night.

"Great Hotel"

5
Simon L, Lubbock, United States 27/11/2022

One of the best hotels between El Paso and San Antonio. Great stop place and location for our trip to Arizona and back to Houston area. Breakfast was great. Loved the variety. Staff was friendly and helpful.

"Generous services and pet friendly"

5
User 19/11/2022

This is the only hotel that I am aware serving complimentary light dinner and nachos every night. The selection of food and drinks for breakfast are many and good quality. Also, it is a pet friendly hotel

"Excellent"

4
484dang, Telluride, Colorado 19/11/2022

Everything was great. Very pet friendly. Appreciated the bar after a long day. Cannot think of any negative comments. Breakfast was better than most mid price hotels Nice grassy area for our dogs I hate these minimal text requirements

"Very impressed with this Best Western"

5
Siandra W, Coffs Harbour, Australia 12/11/2022

An easy check in and very reasonably priced. Our room was very nice and the staff were all very friendly. Really enjoyed the evening supper and breakfast in the morning. Our bed was really comfortable as was the room and everything was clean. We were very impressed with the hospitality of this hotel.

"An unexpected stop & stay but very impressed!"

5
Wheaton15, Winnipeg, Canada 08/11/2022

We had truck troubles on our road-trip about 25 miles out & needed to find a repair shop. Pulled into the Best Western pulling a big boat & were pleased that they had ample parking. Manager was very accommodating. Reception staff were friendly. Room was very clean & well appointed. Breakfast & light supper were offered each day with lots of delicious choices. Indoor pool & hot tub were enjoyed while we hung out for two days waiting for truck repairs. We highly recommend staying here. This trip we've been through 12 states & this was our favorite stay even under the stressful situation of vehicle issues!! We would highly recommend a stay here.

"Checked in 10/29 & out 10/30/22- Room 308"

1
User 30/10/2022

We checked in late last night and woke up this morning and saw the sheet with stains and seems like the housekeeper didnt changed the sheet. This will be the last time we're staying in this hotel. The cost is pricey and the cleanliness is a 1 star only. Maybe the reason the sheets was not changed bec elevator is not working. Always check the sheets when you check in the room!

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Mr. Green. I am sorry the sheets on the bed had a stain. As per my email to you 2 days ago, I said I was out of state taking care of my mom. I did talk to the housekeeping supervisor and she said she will look into it. I just got back to town and followed up on the issue. She does not know how the housekeeper did not notice the stain on the bed. I am sorry, I do not have an answer for you, but we did address it with the staff responsible to clean the room that day. I am very sorry. Sincerely,

"Best for pets"

5
User 25/10/2022

Pet friendly & designed with pets in mind. Decorated with a pet motif & no carpet for easy cleaning if your pet has an accident. Very spacious. Love the shampoo, conditioner, body lotion, & body soap. It's a citrus scent so very mild & the lotion was amazing on my dry hands. Mini fridge, microwave, & large TV with some cable. Heard some dogs barking a little bit but didn't disturb us at all.

"Nice stay on the way to Big Bend"

4
User 21/10/2022

Clean rooms, complimentary dinner and breakfast,friendly staff and very accommodating. Our rooms were on I-10 side and the AC squeaked so a bit noisy at night. Ask for a room on the back side of the hotel. Nice bar area with good breakfast selection.

"Outstanding place to stay!!"

5
katswild, Chicago's North Shore, Illinois 17/10/2022

We had plans in place for a different hotel chain, but changed to Best Western at the last minute. Glad we did. Excellent place to stay at this Fort Stockton location. Highly recommend it. Pet friendly, good food, and comfortable rooms. You will not be disappointed. We will definitely be back!

"Exceptional stay!"

5
Linda M, Escondido, California 15/10/2022

We have stayed here twice and absolutely love it! The employees are all friendly and accommodating. The rooms are spacious and updated, as are the bathrooms. We especially like the walk-in showers. They have a managers special in the evenings which include a snack (nachos) and a light dinner (we had Salisbury steak with mashed potatoes and fajitas for our two stays). They also have a full bar if you want to purchase a cocktail or cold beer. Such a nice surprise! Note—ice machines are on the first and third floors only. We stay at Best Westerns often, and this is by far the nicest!

"Absolutely a perfect stay"

5
scrapperlynne, Loveland, Colorado 12/10/2022

From checking in to checking out this place was amazing! We received a cookie when we checked in and then were told there was a light dinner being served til 7:00. We had been driving all day so it was awesome not to have to find some place to eat too. We had yummy enchiladas and nachos. Then, the next morning breakfast was delicious. Everything was hot, room was clean and well kept. Room was great with a kitchenette. The shower was probably the nicest shower I have ever seen in a hotel-huge with a great glass door that felt substantial. Everything about our stay was awesome. We will be staying here again!!! Thank you so much for making our stay so enjoyable.

"Decent Hotel"

4
ellenl195, San Antonio, Texas 07/10/2022

It isn't fancy but it was clean. They offer free breakfast and dinner. While we didn't try either, ot smelled good and I appreciate it was included. Although we could hear the,people in the room next door when we were in the hallway, we didn't hear them at all when we were in our room which was great. Would definitely stay again, especially at the prices we paid.

"Very Good"

4
Kirk F, Diamond Bar, California 26/09/2022

Best Western Plus – Fort Stockton We stayed one night in room 226. The room has a standard layout with a king bed, refrigerator, Keurig, TV and desk. WiFi is fairly fast and free, although we did not stream anything. The bath has a walk-in shower with 3 grab bars and a wide door. The one negative about the room is that it faces the I-10 freeway – it is not overly noisy, but the muted traffic is noticeable. You might want to ask for a room facing south. Check-in was fast and friendly. There is a small restaurant by the lobby with a small full bar (didn't use it, so can not comment). The parking lot is large & free.

"Fresh-Clean-Comfortable"

5
Faye C, Austin, Texas 23/09/2022

This property seems like it is fairly new and currently being well cared for. There were some unique touches that one does not usually seen in a corporate run hotel. Our roll in shower had a fun shower curtain that seemed to be focused on the upcoming season. We even had a picture of a posh cat who wore a blue wig and lots of bling. The staff here were all well trained and able to offer excellent customer service. We require a roll-in shower which is often not available when we travel. Not the case at this location, all we needed to do was ask and we were provided.

"Great hotel"

5
User 14/09/2022

Nice hotel. Great for those traveling with a dog, extra $20 fee, but totally worth it. Clean room. Good breakfast. Friendly staff. Convenient location. Snack bar. Drink bar. Coffee always available. Good parking.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you for giving us a chance to server you. I am glad you and your pet enjoyed your stay with us. We all sincerely appreciate your nice comments and your business. See you next time you are in Fort Stockton. Thank you.

"Loved it"

5
Carolina110383, New Orleans, Louisiana 12/09/2022

We made a random stop and didn't expect much since it wasn't planned. It exceeded our expectations. We ended up work the suite since no more rooms where available. It had everything we needed and more.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you for your feedback. I am glad you enjoyed your stay with us. Thank you for the 5 STARs. We sincerely appreciate your business. Thank you.

"Surprise Dinner when we arrived!"

5
User 11/09/2022

When we checked in after driving 10 hrs, they told us that they were serving hamburgers in the bar. No charge. We were thrilled and they were really good! Super pet friendly and the staff wad very attentive and friendly.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you for taking the time to write a nice comment about your stay with us. I am glad you and your pet enjoyed your stay with us. Thank you for the 5 STARs. We all sincerely appreciate your business. Hope you will stop by next time you are in Fort Stockton. Thank you.

"Our 4th BW on a Long Road Trip"

5
Steven V, Crescent City, Florida 24/08/2022

Stopped the night after a long 560-mile day. Hotel was very nice and modern. Room was excellent with a nice kitchen. Hotel very clean and comfortable. One thing though, now that I'm reading the comments below. I don't recall at check in any mention of comp dinner. We got in about 6pm and were very hungry. Our room was on the end of the hotel so we parked there and left thru the side entrance. Not going thru the lobby or we would have seen the bar/restaurant. A shame becasue there are no restaurants around really, we ended up getting chicken wings at the Pilot Service Center (very good!) and a bottle of wine at Apache Liquor!! lol

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Steven, Thank you for taking the time to write a nice comment about your stay with us. I am sorry about you not getting information about the light dinner service. Though we do not advertise it, we started this during the peak of COVID. Many of our guests would travel approximately 500 miles and find all the food establishments closed. It was specially hard with small children who had to sleep hungry. So, we started this to help our guests out. We use to keep it open till 9:30 pm now we just do it till 7:00 pm. But again, my apologies that you were not informed of the manager's reception. Hope it won't happen next time. Thank you again for giving us your feedback. Hope to see you next time you are passing this way. Sincerely,

"Great Experience"

5
grammyNic, Horseshoe Bay, Texas 21/08/2022

We stayed here on our way to New Mexico from Austin. The staff was very friendly and helpful. Fun bar. The breakfast was very good. We were even served hot dogs for dinner! The room was clean and comfortable. We will be back!

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you for your nice comments. We want to thank you for giving us a chance to serve you. I am glad you enjoyed your stay with us. We sincerely appreciate your business and the 5 STAR rating. Hope to see you next time you are in Fort Stockton. Sincerely,

"Won't accept service dog"

1
User 17/08/2022

Absolutely the worst service I have ever had. My sister and I tried to book two rooms and she has a service dog (we have all our papers for the dog) and they absolutely were the rudest!! We never even got the chance to stay here, we booked rooms and everything. But then they had the audacity to call and grill my sister about all of her medical history. What the dog was for, if she has seizures, etc, etc. like EXCUSE ME, isn't that a HIPPA violation, or am I mistaken. You do not have the right to ask me personal questions. You can ask to see my dogs papers. Which we were going to gladly show because we understand that. But are you kidding me. Then I told them I wanted to see their policy and procedures manual where it states that they have the right to ask me those questions and if all of their hotels are like this. What a piece of crap company.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Ms. Madison, I am sorry we disappointed you. We do not ask you any questions about your any medical condition, or an ID for service animal or a doctors note. We just ask 2 questions we are allowed to ask per ADA title III regarding service animals. We never had any guests that need service animal have any objections in answering the questions. We never charged for a service animal, but in order to be fair to the guests who are paying a small amount of $20.00 for their pet, we need to make sure it is a service animal and not a pet. We pay special attention in cleaning rooms that has been occupied by a pet or a service animal. It takes 2 housekeeping staff plus special cleaning products to clean these rooms and to maintain them safe, odor free, tick and flee free. And that is the only reason we charge a small pet fee of $20.00. We do not charge a fee for service animals Again, I am sorry if the staff asked you these questions. They just followed the instructions. I sincerely apologize for any inconvenience caused. Sincerely,

"Clean and comfortable Hotel"

5
djrachoy, Mesa, Arizona 14/08/2022

Room was clean, bed was very comfortable and breakfast was great! We especially were impressed when we checked in that in the lounge hamburgers or spicy chicken sandwiches w/fries were being served. You could also have nachos if you'd like. After a long day of driving, not having to drive and get something to eat was a real PLUS. A BW Western PLUS!!

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you for taking the time to write a nice review about your stay with us. I am glad you enjoyed your stay with us. Thank you for rating us 5 STAR. We all sincerely appreciate your business. See you next time you are passing this way. Thank you. Sincerely,

"Good location, Great price, Clean"

4
User 13/08/2022

This is an older motel but the room was generously large and very clean. The bed and bedding was very nice, it had a large screen TV, and attractive tile or laminate flooring throughout. The hosts at the check-in counter were very pleasant and the free breakfast was excellent with a large variety of hot and cold breakfast foods.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you for giving us an opportunity to serve you. I am glad you enjoyed your stay with us. Thank you for taking the time to write a nice review on Trip advisor. We sincerely appreciate it. Hope to see you next time you are passing this way. Sincerely,

"Customer service here is great."

5
User 29/07/2022

The check in desk was easy and helpful. The staff were all very courteous and friendly. The pool area is nice and is stocked with pool towels. The breakfast was excellent everything was yummy. The lounge area offers a nice little room to gather with a bar. You can sit here with family and relax or socialize with other guests. We stopped in Fort Stockton to sleep and rest and continue our road trip. We stayed in three different Nest Westerns, the Fort Stockton was by far the best of all.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Ms. Sonia, Thank you kindly for taking the time to write such a nice comment about your stay with us. I am glad you enjoyed your stay with us. We sincerely appreciate your business and the 5 STAR rating. See you next time you are in Fort Stockton. Thank you.

"Best pet hotel ever"

5
Hilo-Chris, Greater Palm Springs, California 09/07/2022

From pet welcome gift to dog park to treat stations - this place is perfect for owners with pets. Yes the town isn't much and the internet is a bit spotty but this hotel deserves top marks. Breakfast was great, room was clean and fresh, and they even had an evening complimentary dinner (not sure if that's a regular thing but it's great for this small town and trying to go find dinner when you have a pet)

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Chris, Thank you for the opportunity to server you. I am glad you and your pet enjoyed your stay with us. Thank you for the nice comments about your stay with us. We sincerely appreciate your business and the 5 STAR rating. Hope to see you next time you are in town. Sincerely,

"Best place to stay in Ft. Stockton"

5
Hokulala15, Honolulu, Hawaii 06/07/2022

There's not many options in the area, but I do have to say that I was very impressed with the hotel and management here. The hotel itself is very clean and goes above and beyond as far as guest services. The GM there really cares about customer service and improvement. If you're in the area for work or just passing through for the night, this is where you'll want to stay.

"OK for a stopover but don't stay long"

3
TravelsWithMyHP, High Wycombe, United Kingdom 05/07/2022

Located right off I10 westbound this place is located in a fairly non-descript area with nothing much around it other than a couple of other motels and a petrol station. They offer a complementary dinner which was a pretty low grade burger and cold fries but there's very little else in the vicinity. Likewise breakfast was pretty basic but enough to keep you going until brunch! The indoor swimming pool was rather sad looking and uninviting so we gave it a miss. Room in general felt a little tired.

"Clean & Nice"

5
vickihelene, Mesa, Arizona 29/06/2022

Nice hotel to stop at on our way to San Antonio. We actually stayed here twice, on our way in and on our way out of Texas. They gave us free nachos at the bar, cookies and popcorn at the desk. Clean, comfy bed, large TV and hot jacuzzi, which is exactly what we needed coming in between 8-10 at night. I would stay here again.

"Family vacation stop over."

4
Jet17547486897, Prairieville, Louisiana 25/06/2022

Over solid value. Family of 4. Two queens. Breakfast fine. Beds great. Climate control worked well. Courteous staff at check and breakfast. Gym was super nice and spacious for all four of us to work out. Bathroom sink drained slow. Would stay again.

"Hard to find and Not Worth It !"

2
R W, Dahlonega, Georgia 18/06/2022

I made a reservation online but my GPS could not find the place. It took me all over town 3 times before I gave up and asked a local for directions. There was not enough parking but I finally squeezed in. My room was not clean by my

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, I am very sorry that you had hard time finding the location. I wish you had just called us directly and we would have helped you navigate easily to our hotel. Again, my sincere apologies. Sincerely,

"Fort stockton best western"

5
Judy B, Katy, Texas 14/06/2022

While traveling to Carlsbad caverns withb4 grands, we stopped in Fort stockton for our first night. The rooms were great, quiet and comfortable. The restaurant had a free dinner also, which helped with the budget.

"Texas to Nevada & Back"

4
Mona K, Houston, United States 04/06/2022

This is a very nice hotel. It has a lounge with a bar. Indoor pool & hot tub. Which I did not get to use. To many people already in it. Breakfast was very good, except for the sausage gravy, to watery. But I do recommend this hotel.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Ms. Mona, Thank you very much for the nice comments. I am glad we were able to make your stay comfortable. We sincerely appreciate your business. Hope to see you next time you are making the trip from Texas to Nevada. Thank you.

"Good Stop on that long west texas transit"

5
JanHouston, Houston, Texas 21/05/2022

Good first day stop heading west out of Houston. Equally good last night on trip, heading back home to Houston! Lounge & tacos for supper (or easy in town restaurants). Breakfast well set up and delicious. Dog friendly!

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you for choosing to stay with us. There are 19 hotels in this small town. We appreciate that you gave us a chance. I am glad you and your pet enjoyed your stay with us. We all sincerely appreciate your business and the 5 STAR rating. Hope to see you next time you are passing this way. Sincerely,

"Great Hotel"

4
kristinas444, Fort Worth, Texas 17/05/2022

Front desk and staff were very friendly. Breakfast was great and the lady working in the breakfast area was really nice. Our room was clean and comfortable. Every nigth offered a manager's special in the bar area. Will stay again on our next visit. Very convenient and would recommend.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you for your feedback. I am glad you enjoyed your stay with us. Hope to see you soon! Thank you.

"Comfortable."

5
Q1124NRbarbarap, Sierra Vista, Arizona 09/05/2022

Excellent stay and service every time we stay in Stockton Tx. Sometimes with a small dog, always a pleasant experience. We travel back and forth to Tx and AZ. And plan many more between these two states with family visits.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, We sincerely appreciate your patronage. We are glad you and your pet love our hotel. Thank you kindly for the nice comments and the 5 STAR rating. It means a lot to all the staff. See you soon! Sincerely,

"Great hotel"

5
User 05/05/2022

We were on a road trip and heading home from AZ. We had our dog with us so we needed a dog-friendly hotel. I booked the BW because it had two dog runs, which were great! The hotel itself was very clean and our room was large. I didn't use the indoor pool but the area looked very nice. The complimentary dinner was a surprise, it wasn't gourmet but after an 8 hour drive, it was perfect. Plus there was a full bar. The complimentary breakfast was good, it was typical of hotels offering this type of breakfast and there were many choices (eggs, sausage, bagels, toast, etc) The coffee was great.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you for giving us a chance to serve you. I am glad you and your pet enjoyed your stay with us. We all sincerely appreciate your nice comments, 5 stars and your business. Hope to see you next time you are in Fort Stockton. Thank you.

"Great Experience"

5
tangier14, Altamonte Springs, Florida 01/05/2022

My itinerary changed at the last minute and I needed a hotel in Fort Stockton, TX. I chose Best Western for three reasons: I had stayed in Best Westerns in other states and had generally had good experiences, this one had the best ranking of the Fort Stockton hotels, and it was conveniently located off I-10. My comments: 1. Personal, friendly service - I was provided an upgraded room, and the front desk called to make sure I was happy with it. All staff serving an evening "snack" and breakfast were helpful and considerate. 2. The room was neat and clean, and had plenty of amenities. 3. An evening "snack" was served - chicken tenders with a choice of toppings, and a salad. This is a change from my prior travel and I've been surprised to find it on the road this year. I'm guessing that it has been added to bring back customers after COVID in some areas, and to meet competition (I've learned that other hotel chains are now doing this). 4. Breakfast was outstanding. Hot choices and plenty of other items. The full breakfast is back and I'm glad to see it. 5. The bed was comfortable. 6. The price was reasonable. 7. Evening cookies were provided and free snacks were available for guests. I highly recommend this hotel in Fort Stockton.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you very much for such a detailed and nice comments about your stay with us. I am glad you enjoyed your stay with us. We all sincerely appreciate your comments and your business. Hope to see you next time you are passing this way. Thank you agian, Sincerely,

"This is a great hotel!"

5
User 01/05/2022

The staff are friendly and helpful, the hotel is super clean, people can bring their pets (and it's still super clean!), and it has everything you could possibly need! I would definitely stay there again (and look forward to it!)!

"Very Nice"

5
Toothfairy2, Houston, Texas 25/04/2022

We enjoyed our stay at this nice clean property. Room was perfect! Breakfast was great! Remember to tip the attendant..he was keeping everything stocked and fresh! Staff were friendly! We would stay here again!!!

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you for choosing to stay with us. We know you have 19 other choices in Fort Stockton and we appreciate that you gave us a chance. I am glad you enjoyed your stay with us. Thank you for the 5 STARS. We all sincerely appreciate your nice comments and your business. See you next time you are passing this way. Thank you.

"Nicest Best Western Yet"

5
newhar80, neptune beach, fl 24/04/2022

We walked in to the lobby and immediately smelled popcorn. As soon as we checked in got some freshly popped popcorn. The staff were all efficient and we were in our very clean room in no time. The front desk staff informed us that there would be nachos, enchiladas, retried beans and rice served 5-7pm. And there's even a bar! This Best Western looked brand new but the manager told us when we were checking out that it was 7 years old. Very well maintained and breakfast was very good too. Highly recommend this motel.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, I am glad you enjoyed your stay with us. Thank you for taking the time to write a detailed comments about your stay with us. We all sincerely appreciate the 5 STARS and your business. Hope to see you next time you are in Fort Stockton. Sincerely,

"Significantly better than average breakfast options"

5
User 08/04/2022

Room was quiet despite being right next to highway - we slept soundly. At milk we were very pleased to find that they offered 4 types of milk instead of the usual not-so-heart-healthy combo of 2 percent and "whole"; both skim and almond milk were there! Not a reason to visit Ft. Stockton, but if you happen to be driving along I-10 and need a place to stay, it's a good choice.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you for your nice comments. I am glad you enjoyed your stay with us. We sincerely appreciate your business and the 5 STARs. See you next time you are passing this way. Thank you.

"Travel"

5
User 07/04/2022

This hotel is truly a hidden gem!!! The staff was helpful and friendly, the room was clean, spacious and the beds were comfortable. Breakfast was really tasty and they even had a fenced area for my dogs to play!

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you for your nice comments. I am glad you and your pet enjoyed your stay with us. Thank you for the 5 STARS. Hope to see you soon. Thank you.

"Great place to stay on I-10 in West Texas"

5
User 06/04/2022

I have passed this property many times on my West to East travels. My first stay here and I will be back ! The hotel is very quiet at night. Rooms are clean and the staff is very nice. I have my dog with me during my travels and this hotel is very dog friendly. Two dog runs allow my buddy to stretch his legs and the room we were in was dog friendly. I would highly recommend this hotel even if you do not have a dog with you. It is that nice !!!

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Charles, Thank you very much for giving us a chance to serve you. I am glad you and your pet enjoyed your stay with us. Thank you for your nice comments. We sincerely appreciate your business and the 5 STAR rating. See you soon! Thank you.

"Nice stay"

5
User 29/03/2022

Very nice and helpful stuff. The room is clean. We asked baby crib and microwave in the room, and they provided before checking in. Definitely recommend this hotel to anyone who's looking for the place to stay

"Heated Pool, Dinner, Breakfast and Happy People"

4
Catherine S, Georgetown, Texas 27/03/2022

I chose this hotel because it has an indoor heated pool. It was open until midnight. I would kindly suggest that they ask children to vacate the pool after 10pm. This seems like a reasonable time for children to leave the adults some quiet time to enjoy the facilities before bed. It would have been a glorious experience if it weren't for absolutely riotous screaming children who were not controlled by their patents at all in the pool the entire time I tried to enjoy it. I am all for sharing and want kids to enjoy the pool, but please leave us some time without screaming children, too. When we arrived, we were given cookies and popcorn, and found out that they had Lasagna for dinner! Dinner! This is a delightful extra, as Ft. Stockton does not have great restaurants, and we had been delayed at lunch for an extra hour due to the hospitality crisis of staff shortages everywhere. This hotel serves a simple dinner some evenings and we actually made it in just in time to have the last serving, and they even waited for us to get in there to eat! And then, much to my surprise, the dining room has a bar! I was even able to order some whisky, which was great as it was St. Patrick's day! Then of course this becomes the breakfast room in the morning! The rooms are lovely, the water pressure is good and the staff was helpful and friendly. I will definitely stay here again!

"Excellent Service"

5
d0family, Houston, Texas 26/03/2022

We forgot our coats at the hotel and the manager shipped it back to us through mail. The hotel breakfast is also very good and they provide a full hot breakfast. The room is also very roomy for our family of four and our puppy.

"Great place to stay"

5
troublemkrb9, Tucson, Arizona 23/03/2022

The staff were great friendly and knowledgeable.Rooms clean and very comfortable. Coffee available all day and night. Great place to stay. The only thing I found wrong was ice machine on first floor didn't work.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you for your nice comments. I am glad you enjoyed your stay with us. The ice machine is now fixed. Hope to see you next time you are in Fort Stockton. We sincerely appreciate your business. Thank you.

"Hotel Is Not What It Use To Be"

2
Barry W, Oshawa, Canada 22/03/2022

Location – stop over hotel Hotel – new hotel within last 2 years - restaurant bar on site front desk person did not recognize Platinum Elite Mbr ? room rate includes free dinner – attendant did not mention this ? we had requested a room on the ground floor but were told all of these rooms were for people with pets ! I guess pets now take precedence over seniors ! 3 story hotel with 1 elevator – what happens when the elevator breaks down ? Room – little storage space, small vanity in washroom, 1 small ring towel rack Light switches for things that we did not know what they controlled ? Only 1 chair provided for seating – others will have to sit on bed Luggage area for 1 suitcase only - 2nd relegated to the floor ! Internet – below average – 10 mbps down, 2 mbps up Breakfast – above average, fruit, eggs, sausage, potatoes, etc Other : hotel provided a free dinner consisting of chicken fingers, mashed potatoes, and mac & cheese – all served cold ! Summary : improve internet speed Install outlets for USB charging better training of front desk staff For dinner – serve hot food hot ! Will not stay here again...

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Barry, Thank you for a detailed feedback. The hotel is 7 years old. There is not enough room to put 2 chairs and 2 beds desk, mini fridge, microwave, drawer night stand etc. We do have full kitchen suites. Next time in town, please give us a call and I will try to arrange a full kitchen suite for you. Thank you again for your feedback. We love every opportunity to improve. Sincerely,

"Great Hotel in Western Texas with surprising Meal Service"

4
hcarnaby, Humble, Texas 21/03/2022

We stop in Fort Stockton as the halfway point between Tucson, AZ and Houston, TX. This is one of the best hotels in town with the most meal/food offerings. Great staff and good service over the entire stay. Pricing is very competitive with comparable hotels.

"It is Okay"

3
StanGro, Grapevine, Texas 20/03/2022

Have had much better AND much worse accommodations. Room had only shower and no bathtub not listed in search. Rooms with Bathtub were not available according to staff but I was in lobby when one was given to someone checking in. They did not have a reservation for that room because the check-in staff had to explain that it had double king beds and "would that be alright?" We had a room reservation for 4 days.

"A nice pet friendly hotel"

5
azpunkin1, Austin, Texas 19/03/2022

First time at this property and quite surprised!! We arrived at 8:30pm and from the moment I entered I could tell that I made the right choice! The lobby was bright, clean, and welcoming. Check-in a breeze, I was exhausted driving from Phx to Ft. Stockton - the check-in agent needed my license plate number - Sensing I was tired he offered to go out and write it down since I couldn't remember it!! It was a small thing but I truly appreciated it. The room was clean the bed very comfortable. This is a pet friendly hotel - the cleanliness of rooms showed no odors or damage from previous pets. After a good night's rest, we we t to breakfast. The eggs were fresh and not runny. The potatoes cooked perfectly & were also fresh - no burnt or overcooked spuds here! Safety taken into account with bread items individually wrapped as well as utensils. Good assortment of juices, and the option for waffles. For the price this was totally worth every penny and would recommend this property to any traveling with pets. Wonderful experience.

"Nice stop"

4
User 17/03/2022

Traveling east to west coast. This is a safe, clean, comfortable option for overnight accommodations . Ample parking and fwy close. Reasonable prices, allows pets, breakfast included. Buffet workable options for most. I would stay again.

"Great staff, Great room"

5
User 16/03/2022

No complaints, great room, staff, and breakfast tacos! Easy on, easy off… quick check-in, found me a room at 2am. I've come to the coextensive all of my best western stays to be great and they are. A+

"Excellent stay!"

5
User 16/03/2022

Excellent cleanliness, great service and wonderful dog run for our two frenchies. Breakfast was great and evening food was good as well. Room was a good size for mom, dad and two pets. Staff was super supportive and helpful!

"Highest quality and best value for a weeks auto trip."

5
Y7396JSgeorge, Phoenix, Arizona 13/03/2022

Our stay was so comfortable with great value we deciided to stay an extra night. Amenities and the comp evening meal were a pleasant surprise. We felt like we were at a mini resort. Well trained friendly staff.

"Exceeded Expectations!"

5
Globewanderer79, Cuba 06/03/2022

This was a great stay. We've never been to Texas and this was a completely new area on our road trip. We went in with low expectations and were thoroughly surprised. The room was pretty roomy and very clean. Checking in and out were a breeze. It was a good location and just a great overnight stay.

"Model"

5
TalibThomas, Spring, Texas 20/02/2022

This location should be the model for so many others. The hospitality as well as the amenities makes your stay so comfortable. Easy access location along with plenty of parking definitely didn't hurt either...

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Talib, Thank you for a short but very generous comment about your stay with us. I am glad you enjoyed your stay. Thank you for rating us 5 STAR. We all sincerely appreciate your business. Thank you.

"Great Hotel"

5
BreakingBad5, Bellingham, Washington 01/02/2022

Arrived a few minutes after midnight and Best Western App would not accept the reservation for the day, showed the front desk clerk and she graciously accepted the rate without hesitation, very freindly and acknowledged Best Western Reward status - which doesn't always happen. Hotel is newer, very clean, modern, quiet, good breakfast and easy access of I-10.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you for choosing to stay with us. I am glad you enjoyed your stay with us. We are 7 year old property now. We try our best to keep it up. Thank you for your nice comments. We sincerely appreciate your business and the 5 STAR rating. See you next time you are passing this way. Thank you.

"My favorite hotel in west Texas"

5
User 27/01/2022

I travel a lot and cross through west Texas regularly. I stop here whenever I can because each time I am impressed by the staff and service. The rooms are large and have anything you could ask for; it is clean and the furniture is in good condition. I always sleep well here. The breakfast/dinner options are excellent and the staff who help serve the food are great. Easily my favorite well-priced hotel in west Texas.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Nadine, Thank you for your loyalty. And of course thank you for your business. We try our best to take care of our guests. Most of the time we are successful but sometime we do SCREW UP! LOL. But thank you for your nice comments. We all sincerely appreciate your business. See you soon!

"Good Location!"

5
Scooter210, Winter Park, Colorado 24/01/2022

One night stay during road trip. Right off Interstate 10 with easy access to hotel. I checked-in online the night before so seamless and quick at the front desk. The front desk even called later to see that everything was ok with the room and if we needed anything. Room was clean and the bed was comfortable. The shower could really use a makeover/deep clean. Other than the grungy shower we had a very good nights rest.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Scooter, Thank you for giving us a chance to serve you. I am glad you enjoyed your stay with us. Yes. Our shower are ready for a makeover. It is in the plans for this year. Hope when you are here next time the bathrooms will have had their makeovers done. Thank you for your nice comments. We sincerely appreciate your business and the 5 STAR ratings. See you soon!

"Surprise ... dinner is served!"

5
momomtx, Holland, Texas 18/01/2022

After driving all day and making the reservation from the road, we were pleasantly surprised when we checked it to find that the hotel provides an evening meal daily! Very nice people, good food (also breakfast() and the room was wonderful

"right off the freeway"

5
Curtis K, Holly, United States 18/01/2022

I forgot to book rooms for the two of us, we pulled in mid afternoon and the staff got us adjoining rooms and were very gracious hosts. The lobby area was welcoming, very nice decor. Our rooms were spotlessly cleaned and nicely appointed and clean. Comfy beds and no noise from outside whatsoever.

"not too bad"

3
User 06/01/2022

We stayed for couple of nights and Elevator is not working. They started cleaning room after we check-in there at the hotel and asked us to wait for 15-20mins, due to short staffed. Bed sheets were not clean, bathroom sink is not working. We reserved two queen beds but they gave us two double beds and when we ask them, they said that is queen size they have. Staff were friendly, pool was awesome, lobby was great.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you for your feedback. I am sorry about the elevator. This has been a real problem for getting the rooms clean on time also. Due to COVID and the back order on parts, the elevator company is unable to fix. But we did provide help with luggage for the guests who requested. I checked with Best Western corporate regarding the bed size, and they are queen size beds. California queen. Thank you for your understanding with the elevator not being functional. We sincerely appreciate your business. Thank you.

"Dog Friendly"

4
User 03/01/2022

I can see why this hotel was always full when we went through Fort Stockton. Actually reserved ahead of time for this trip. Dog-friendly (although our dogs are trained not to go on carpet, so the dog park did not work). However, plenty of local area to walk dogs. Good breakfast, friendly staff, wood and tile floors in the rooms. Clean, comfortable beds.

"Excellent Stay!"

5
jennabrad, San Diego, California 31/12/2021

Excellent place to stay! We were passing through for one night and had a great experience. The front desk staff was so kind. The hotel's elevator was down so they had called the day before to make sure we would be accommodated. They offered to help us with our luggage multiple times. Their fitness center was very clean, along with our room. Their hot breakfast was also great. Definitely recommend!

"Good Road-Trip Stopover"

5
User 30/12/2021

Well cared for property. Clean inside and out. Wouldn't know it allowed pets unless you saw one (no doggy smells!). Well lit parking lot. No road noise. Down the street from good truck/car stop. ......

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you kindly for your feedback. We sincerely appreciate your business and the 5 STAR rating. Hope to see you next time you are in Fort Stockton. Thank you. Happy New Year!

"Personal"

5
User 20/12/2021

Hotel employees were very helpful and courteous. Hotel was very clean and everything was sanitized. I highly recommend this hotel for every stay. Breakfast and dinner was included with no extra charge.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Ms. Cynthia, Thank you for stay with us. I am glad you enjoyed your stay with us. We all sincerely appreciate your business and the 5 STAR rating. Hope to see you next time you are passing this way. Thank you. Happy New Year!

"Great place to bring your pooch"

5
LSUTraveller, Denham Springs, Louisiana 19/12/2021

Easy checkin experience. Nice evening meal offered in the bar/cafe. Decent breakfast. Awesome dog walk/relief area. Parking is large and well lit. Suggest the back side rooms to avoid the interstate traffic (seek odd numbered rooms). Staff is friendly. Room is clean and bed comfortable. Very pet friendly.

"Stay again"

5
Roger S, Katy, United States 19/12/2021

The place was clean in August AND just as clean this December! The staff is excellent and friendly. The elevator did not work this time. However, a staff member carried our luggage to our room! Our breakfast was prepared just like we wanted it. The only problem with breakfast was, it wasn't on china plates, but we can live with that.

"Trip to Santa Fe"

4
Donald T, Hereford, United States 11/12/2021

Check in was easily done and assigned room on second floor. Room was very clean and bed was neat and clean. Bath room was clean with no soap spots on sink spigots and shower was cleaned and ready to use.

"Traveling through Texas"

5
K8265NYroberth, San Jose, California 09/12/2021

This was a stop on the way from Tucson to San Antonio. This Best Western is very, VERY good. It is clean, friendly, and comfortable. The elevator was out of service but the staff did everything they could do to help make our stay comfortable. We would highly recommend this hotel!

"Incomplete"

2
User 05/12/2021

The hotel seems incomplete. There was no mirror in the bathroom and random nails in the walls. There was mold in the shower and on the bathroom ceiling. There was dirt in the beds and dust on the room surfaces. The beds were comfortable. The hotel did have a nice pool and hot tub area and a good fenced in area for pets.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Ms. Kyle, I am sorry about no mirror. We informed you when you called to book the pet room on the ground floor. that we do have a pet room on the ground floor but there is no mirror in the bathroom. The guest who stayed the night before in that room, may be a child or someone pulled on the frame and the mirror came loose. Because of the issue we gave the room at a deeper discount. You agreed to that. We also told you that our closet door is a full length mirror. Again, my apologies. Thank you for your feedback. Thank you. Happy Holidays!!

"Excellent highway hotel"

5
User 04/12/2021

My parents booked this for me last minute as they wanted me to break up my long drive home over the holidays. This is where they stay when making the drive to visit from Phoenix to Austin and felt safe sending me there as a solo female traveler. It is perfectly located right off of Highway 10. There is plenty of parking and the parking lot is well lit. When I arrived in the evening the front desk staff were very friendly, quickly got me checked in and I was surprised to learn that they had a free hot dinner available! That evening it was fajitas, beans, rice and variety of juices that they prepared for me on a tray to take up to my room (there was also an option to dine in the dining room, with free nachos available at the bar). Was a really nice surprise after a long drive to not have to figure out dinner. The room was very clean, comfortable and modern. The king size bed was comfortable, pillows are a bit over stuffed and too firm for my liking but I was tired and slept great regardless (also, I'm just picky about pillows and usually bring my own). The bathroom was a good size and very clean with a nice shower with good water pressure. The pool and gym were both open with limited capacity, looked like families were enjoying the pool! It's pet friendly and I saw a few cute small sized pups, all owners were good about keeping them on leashes and staying in their rooms, so if you are afraid of dogs I wouldn't worry. I highly recommend this as a stop to break up your long highway drive. It is very reasonably priced and you will get a free hot dinner, a good nights rest and nice hot breakfast. It has plenty of staff who all appear happy to be there and happy to serve you!

"A Good Find on a long road"

5
JanHouston, Houston, Texas 03/12/2021

Another win for Best Western. New, well designed, well staffed. A surprise dinner (lasagna, salad, beverage). Our 2 small dogs were welcomed. Outside dog area was very accessible and also clean. Lots of parking.

"Best one so far!"

5
User 01/12/2021

The lady at the desk was great! Super informative, very knowledgeable. Super professional. Out of all the best westerns I've stayed at this one is at the top of the list. Super nice place. We were traveling for thanksgiving and had a truckload of supplies and was the only hotel I felt safe leaving my vehicle with supplies at. Thank you again!

"Needs repair work"

2
User 27/11/2021

This would not be a "plus" in my opinion. The front desk staff was flat and unfriendly upon arrival. The hotel needs to be updated but not horrible. The room was "okay" as far as bedding and the bed with hard and uncomfortable pillows. The shower door had been broken off and removed but the hinges were left in place and you had to cautiously avoid them. A shower curtain had been placed to cover the partial missing glass door. They attempted to repair tile work with heavily applied grout leaving rough tile edges in the poorly cleaned shower. They did give us additional towels since it was impossible to shower without water going everywhere.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Ms. Sherry, Thank you for taking the time to give us your feedback. I am sorry about the shower door. When the hotel was built in 2014 the doors that were installed were made in China. Unfortunately, we cannot get the parts or replacement door of the same model any more due to manufacturing delays and other issues and that is why we have to put the curtains. I apologize for the inconvenience caused due to the shower curtain instead of the glass door. Hopefully, if all goes well, in a year or 2 we are planning a renovation project and we will change it out to tubs with curtains. Again, thank you for letting us know that you were unhappy about the bathroom. My sincere apologies. Happy Holidays! Sincerely,

"Best Western @ Fort Stockton TX"

5
587willier, Phoenix, Arizona 25/11/2021

We will stay here again if reservations are available. The room was clean, staff friendly and welcoming from check in to check out. There was breakfast and dinner available at the hotel, a nice surprize. Easy on and easy off the highway.

"Perfect Stay!"

5
TampaFamilyFun, Tampa, Florida 23/11/2021

We always love Best Western Plus, but this was one of our favorites! Very professional and friendly staff, immaculate room, great food options. Our room was very quiet and much larger than most with a separate living area. We liked it so much we decided to stay a second night!

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you very much for taking the time to write such a nice comments about your stay with us. I am glad you and your family enjoyed your stay with us. Thank you for the opportunity and for rating us 5 STAR. We all sincerely appreciate your busienss. See you next time you are passing this way. Have a Happy Thanksgiving!!

"Best Western Fort Stockton"

5
texbluebonnett, Surprise, Arizona 21/11/2021

The Best Western Plus in Fort Stockton is new and very modern. EZ to get to just off I-10. Friendly Staff with an excellent breakfast buffet! Check IN and OUT was easy with check IN via email. Beds and pillows were well prepared and the room was indeed spotless!

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you very much for the opportunity to server you. I am glad you enjoyed your stay with us. Thank you for your nice comments and rating us 5 STAR. We all sincerely appreciate your business. Hope to see you next time you are in Fort Stockton. Thank you again. Happy Thanksgiving!!

"Great experience"

5
lhharris65, San Antonio, Texas 16/11/2021

excellent experience from arrival greeting thru departure. Free breakfast and dinner service was exceptional. Our room was beyond expectations! This was our second visit and will certainly be back.Thanks to all for making our visit so pleasant.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you very much for your loyalty. I am glad we made both of your stays a pleasant experience. Thank you very much for your business. We all sincerely appreciate it. See you next time you are passing this way. Sincerely, Santosh

"Excellent quality!!"

5
cbarrowyogi, Killeen, Texas 15/11/2021

I was thoroughly impressed by the cleanliness of this hotel. The design of the lobby and the room was simple yet practical. I traveled with my large breed dog and got a first floor suite. I was extremely surprised to find a nearly full size fridge, stove, dishwasher, pots and pans and full sets of utensils and plates and cups. The room was very spacious and had plenty of room for my 2 kids and large dog to walk around comfortably. Breakfast was great and very quick for service. There were dog treats and cookies for the kids in the lobby at check in. I have since stayed at an older Best Western Plus and was not as impressed. I hope that eventually all Best Western Plus locations follow suit with this one because the experience and facilities were amazing!

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you for taking the time to write a detailed comment about your stay with us. You booked our full kitchen suite and all our full kitchen rooms are large and are equipped with kitchen amenities. I am glad you and your pet enjoyed your stay with us. We sincerely appreciate your business and rating us 5 STAR. See you next time you are passing this way. Thank you. Santosh

"Wonderful Pet-Friendly Spot"

5
Andaltex, Austin, Texas 13/11/2021

This was stop number one on a car trip to the west coast. We couldn't have asked for better. Our dog was with us and this hotel knows how to handle them! We had a first floor room that was perfect for our canine companion. Wood grained tile floors were clean and the room was remarkable quiet, even though it was near the lobby. Our puppy loved the treats that were in the room. The evening meal (tacos) and the morning breakfast were simple, well prepared fare. And the staff was very accommodating. Highly recommended; we'd be delighted to stay again.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you very much for the opportunity to serve you and your pet. I am glad you all enjoyed your stay with us. Thank you for your nice comments. Hope rest of your trip goes well as planned. Hope to see you on your return trip. Thank you again for your business and nice comments. Sincerely, Santosh

"Designed for dogs and clean"

5
User 07/11/2021

This is a gem especially if your traveling with your furry friends. They have a great dog run and so accommodating. Rooms are clean and decorated to show their love of dogs. I highly recommend for a good nights sleep…safe, clean and a comfortable stay for my dog too!

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Haley, Thank you! I am glad you and your pet enjoyed your stay with us. We sincerely appreciate your nice comments and for rating us 5 STARS. Please come back and see us next time you are passing this way. Thank you again! Sincerely, Santosh

"Great staff service; restaurant on-site"

4
blumberg, Colorado 23/10/2021

This was just a one-night stop on a long trip but was a pleasant surprise, exceeded expectations. The office contacted me the morning of my stay to see if I needed anything special (also alerted me to the fact that, somehow, I had two reserved rooms which was unintended. They took care of it right away.) The rooms have a stuffed chair as well as a work space. There's a restaurant on-site which was giving free meals to guests on the night I was there. Also, a full bar. Breakfast was decent and the staff were extremely helpful in getting you what you wanted (no self-service). I was especially pleased to see that they were using paper, rather than plastic, products. Suggest a room at the back, views of distant mesas and a vacant lot, but away from highway noise.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Mr. Blumberg, Thank you for giving us a chance to serve you. I am glad you enjoyed your stay. Thank you for your nice comments. We all sincerely appreciate your business. Thank you very much! See you next time you are in Fort Stockton. Sincerely, Santosh

"Fort Stockton Haven"

5
User 21/10/2021

This hotel is well managed with customers in mind and they have applied great thoughtful ideas as to how make the stay better. If you have pets then don't fear as they have a pet snack station in reception and they are welcomed. My room had a kitchenette and it worked, plus it was stocked with cooking equipment and a full sized fridge with freezer. The highlight was the complimentary super which was nice comfort food and a great way to relax after the day.

"Just ok for me"

4
Randolph N, Arroyo Grande, California 15/10/2021

Nice lady at check in and my room was nice. There were several gnats or tiny flys inside the room and the toilet handle almost fell off. The tv was the smallest of any hotel on my month long travel from the coast of California to Corpus Christi and back. But the AC and WiFi worked great, the bed was comfy and appreciated the four pillows. Nice to have a microwave and refrigerator. I was surprised to get a phone call from the front desk checking in on me, which was very nice. My room was on the second floor and the noise level from the room above me was really loud up till about 11:00 pm, and then it was quiet. There was no road noise at all. I passed on the included dinner as I had brought my own. I did try to get breakfast in the morning, however, due to their safety protocols, the area was cordoned off and you had to wait for a person to make up a plate for you. I stood there for several moments and two ladies could be seen talking to each other but paid me no notice. I gave up and went to the coffee area in the lobby. The racks for creamer and sugar were 90% empty. I gave up and left. I have stayed at several hotels in Ft. Stockton and this was my least favorite.

"Sure to return to this gem."

5
christina_onthe_road, Los Angeles, California 13/10/2021

I really appreciate this property, and was looking forward to my return for a second visit. The staff make this an easy stay, and it was a solid sleep both times. The rooms are quiet, spacious, and truly comfortable. For such a heavily travelled property, they do quite a bit to keep the place up. There is an indoor pool, plenty of space at the bar, and parking is convenient and plentiful. The cats in the parking lot add a lot to the visit for cat-lovers. (Maybe unintentionally.) And the nearby town has auto services and stores available. I was pleased with the covid protocols in place here. I have massive allergies, and overall, this hotel does everything they can to cater to their customers. I would stay here again in a minute. Highly reccomend.

"More than expected in the middle of West Texas"

5
stephenmH6078NE, Redding, California 08/10/2021

The BW Plus Ft Stockton was an oasis in the desert. A friendly group of people staffing a clean and comfortable hotel. He bonus was the free dinner provided to guests - a true surprise and well received after a long day of driving. The hotel property was clean and clearly cared for. The halls were uncluttered and the rooms quiet and well provisioned. Although I-10 was right nearby, you couldn't hear the traffic from within the rooms. The hotel also had a lounge for those who seek that type of venue. This hotel will definitely be on our list for staying at again as we travel through West Texas again.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Stephen, Thank you for your nice comments. I am glad you enjoyed your stay with us. We all sincerely appreciate your business and the 5 STAR rating you gave us. Hope to see you in the near future. Thank you kindly,

"Great surprise!"

5
User 23/09/2021

Our suite was fully equipped and made us want to stay more than the one night we needed. We were surprised with the size of the room and the amenities, including dishes and pots and pans to use on the electric cooktop.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you for giving us an opportunity to serve you. I am glad you enjoyed your stay with us. Thank you for the nice comments. We all sincerely appreciate your business. Thank you for rating us 5 STAR. Sincerely, Santosh

"Great experience"

5
User 22/09/2021

Excellent hotel. Very clean. New furnishings. Very friendly. This was our 2nd opportunity to stay at this hotel. Still same great experience as the previous stay. We will plan on returning as it was very enjoyable.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you for giving us a chance to serve you. I am glad you enjoyed your stay with us. Thank you for your loyalty. We will always try our best to make you feel at home. We sincerely appreciate your business and the 5 STAR rating. See you soon! Thank you.

"Maid smokes weed, Owner accused guest"

1
User 14/09/2021

We were accused by the Manager Santosh Varghes we were smoking weed in the bathroom. We do not smoke nor do we do drugs. I reported the smell and the hotel charged us with NO PROOF!! I do not recommend staying at this hotel.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Ms. Renie, Thank you for posting your frustration on Tripadvisor. I understand you are upset. I did send you the video proof. In the past 6 years I have yet to hear guest complain to the front desk in the morning about the smell of Marijuana in their room. Usually, guest would immediately inform us upon check in that they are not happy with their room and complain about any foul smell, but you stayed in the smelly room all night. And complained to the front desk in the morning. By the way, I did refund your money for extra cleaning we had to do and to keep the room unsold for one night. Please be more careful next time. It is still illegal in Texas. We are one hotel in Fort Stockton for the past 5 years in a row. We do not get this distinction by accusing our guest for something like this. Thank you.

"Very good hotel"

4
User 23/08/2021

The room was very clean and the bed very comfortable. Nice that dinner was offered and that there was variety at breakfast. Impressed that we were called to see if the room was satisfactory. Secure internet and a nice sized TV. Second time we stayed here and we were very satisfied.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Patricia, Thank you for your nice comments. I am glad you enjoyed your stay with us. We appreciate the opportunity to serve you. Hope to see you next time you are in Fort Stockton. We appreciate your business. Sincerely,

"Like an Oasis"

5
Mark W, New Braunfels, Texas 15/08/2021

After travel west Texas for many miles the Best Western sign was a welcome site. Friendly, helpful and professional staff. Facilities were clean and well maintained. I would definitely stay here again when in the area.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Mark, Thank you for the opportunity to serve you. I am glad you enjoyed your stay with us. Thank you for taking the time to write a nice comment about your stay with us. We sincerely appreciate your business and the 5 STARS. See you next time. Thank you.

"Pet friendly, owner friendly too!"

5
Minkathecat, Tucson, Arizona 14/08/2021

I was traveling with my cat, who I cherish dearly. The Best Western Plus in Fort Stockton is all about pets that travel as there a lot of dogs and cats checking in. The room was clean and comfortable, best of all the cat loved it! Free dinner and breakfast for my cats support staff helped seal the deal. Recommended.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you for your nice comments. I am glad you and your pet enjoyed your stay with us. Thank you for giving us a chance to serve you. We all sincerely appreciate your business and 5 STAR rating you gave us. It means a lot to us all. See you next time you are in Fort Stockton. Thank you.

"Wonderful Experience"

5
Katherine M, Houston, Texas 09/08/2021

We really enjoyed our stay here. The front desk clerk, Nathan, greeted upon arrival. and offered us popcorn and cookies. And then we received a call from him 15 minutes after we were in our room to make sure everything was to our liking. The room was clean, staff friendly, very comfortable bed, large easy to operate TV, wonderful shower. Dinner and breakfast were free and in their store, they have pints of Blue Bell ice cream. This is a great hotel for the money. The staff treat you like a high end hotel. They are proud of their job and their workplace. Its the right choice in Ft. Stockton

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Katherine, Thank you for taking the time to write such a nice detailed comment about your stay with us. We all do care for our guest and do our best to make their stay as comfortable as possible. Thank you for the 5 STAR rating. We all sincerely appreciate your busienss. See you next time you are traveling thru Fort Stockton. Sincerely,

"Best Western Plus Fort Stockton"

5
Preferetti, New York City, New York 31/07/2021

Very well run hotel with high professional standards. Very comfortable bed, large fridge, safe, nice size bathroom with large counter space. Room was immaculate. Staff at hotel very courteous and competent. Extensive breakfast served. Check in and check out very smooth. Large luggage racks provided.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you for choosing to stay with us in Fort Stockton. You have 19 other choices, and we appreciate that you gave us a chance. I am glad you enjoyed your stay with us. We sincerely appreciate your nice comments and the 5 STAR rating. Hope to see you next time you are passing this way. Sincerely,

"A clean place to stay"

3
12RichardK, Abilene, Texas 30/07/2021

This hotel is a great place to stay when traveling with your furry friends. The hotel was very clean & we could tell that our room had been disinfected. We picked this hotel since we were traveling with our little dog. I had reserved a pet friendly room, but did not realize that there would be a $22.60 additional charge each night for our little Chihuahua until we arrived. Had I known this, I probably would have opted to board her at a family member's house during our trip. The only other problem we had was being able to sleep on a mattress that probably should have been replaced a year or two ago.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, I am sorry that you were not aware of the $20.00 plus tax pet fee. We do advertise it on the website. We also let you know during our courtesy calls made before your arrival. Again, my apologies. We sincerely appreciate your feedback. Hope to see you next time. Thank you.

"Exceeds Expectations"

5
User 30/07/2021

Overnight stay so location was not important but was safe place to stay. They had technical difficulties but did not let that stop us from a speedy check in. Dinner as well as breakfast was offered. No grab and go! Nice that the extra effort was placed on serving us when self serve could compromise health safety during Covid-19! All staff was friendly and helpful and seemed happy.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you for the opportunity to serve you. I am glad you enjoyed your stay with us. Thank you for your nice comments. We sincerely appreciate your business and the 5 STAR rating you gave us. We hope to see you next time you are in Fort Stockton. Sincerely,

"Best value."

5
User 26/07/2021

We have stayed at this hotel before and we will go back. We only encountered nice friendly staff, and a big clean room. It was a nice surprise to be invited to dinner when we checked in. We have stayed at many Best Westerns over the years and never had that happen before.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Mr. Hamilton, Thank you for your loyalty. I am glad you enjoy your stay with us. We will always try our best to make your stay a pleasant one. We all sincerely appreciate your business. See you soon! Thank you.

"Nice hotel but had mold"

3
ramirocan2, Houston, Texas 23/07/2021

Everything was nice except for the black mold that was on the ceiling. We only stayed here to sleep. The club next door was also loud. We stayed on a Friday and Saturday. Hopefully it's not as bad during the week.

"Great place"

4
RedSpyder, Houston 22/07/2021

A very nice stay in this clean and recently redecorated Best Western. I was hesitant at first to stay here because of past experiences with Best Western but the excellent reviews convinced me to reserve here. Everything was great - room (size and cleanliness), breakfast, friendly staff. I was tempted to make this five star but the uncomfortable, oddly made shower bugged me. It was an addition of a glassed walk-in shower obviously but the installation was amateurish with a protruding drain that I kept slipping on and a grout job that looked like something I might do. It is a minor thing for some but it was what stood out in our minds after we checked out. BUT this is by far the best place to stay in Fort Stockton so don't let a weird shower send you somewhere else.

"Great stay in Fort Stockon"

5
User 14/07/2021

We stayed for the night in this Best Western, we were amazed on how clean the rooms were since we had a bad experience at another BW a week before this one. The rooms were so clean and inviting, no issues at all. We would definitely stay here again! Thanks Fort Stockton Best Western!

"Nice place to sleep."

4
AHawk61, Green Valley, Arizona 05/07/2021

Stayed here 1 night on our way back to southern AZ from South Padre Island. Very impressed. We don't have any, but for a pet friendly motel, it's very clean. I love that they offer rooms that have never had a pet stay in them. Lobby is nice, decorated well. Restaurant/ bar area surprisingly very nice. Very clean, especially if you look up and notice the fancy ceiling and lovely light fixtures. All spotlessly clean. Had a lovely adult beverage with choice of a bar snack. (Pretzels, peanuts, trail mix). Didn't do dinner but breakfast was hot and fresh. Loved the Raisin Bran and yogurt I chose. Room 216 on 2nd floor was very comfortable, big, clean and surprisingly quiet for being right off the freeway. Would recommend as a very good place to stay for either a night or a week. Note: GPS using the correct address got us lost. We called for specific directions from where we were lost, about 1.5 miles away from location.

"Pleasantly surprised - Quality travel hotel"

4
Voyager58163418373, Pflugerville, Texas 29/06/2021

Very pet friendly and clean. They even have a little dog park and have treats for your pet in the lobby. Hot breakfast was fresh and cooked to order. We stayed in the king suite which has a full kitchenette and was very convenient. Family friendly too. We were pleasantly surprised by the quality of this travel hotel and will likely stay again.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you for your nice comments. We all sincerely appreciate you business. Hope to see you next time you are passing this way! Thank you.

"Surprising quality on less-traveled I-10"

5
User 24/06/2021

This is a good value in lonely Ft Stockton along a less-traveled interstate...new, clean, friendly...complimentary dinner is not much, but it's free! Covid restricted breakfast offering, but was adequate..,

"Awesome stay. The best, best western."

5
278SusanK, Peoria, Illinois 21/06/2021

This is the best, best western I have been in and I travel a lot. Desk lady was quick and efficient and nice. Room very clean with nice amenities. Breakfast was served to us and the young lady was great. Special mention. Takayren and alma were awesome.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Susan, Thank you for taking the time to write a nice comment about your stay with us. I am glad you enjoyed your stay with us. I will let Tkay and Alma know that you appreciated their service. Thank you again for the opportunity to serve you. Hope to see you next time you are in Fort Stockton. Thank you.

"Best Stay Ever"

5
cindylougee, St. Petersburg, Florida 14/06/2021

This Best Western went above and beyond to ensure that my stay there was the best I have ever had. From the time I walked through the front doors until I left the entire staff did everything right! The room was beautiful and one of the cleanest I have ever stayed in. I HIGHLY recommend this Best Western to everyone traveling through Texas!

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Cindy, Thank you very much for the opportunity to serve you. I am glad you enjoyed your stay with us. Thank you kindly for your nice comments. We all sincerely appreciate your business. See you next time you are in Fort Stockton. Thank you. Santosh

"Horrible"

1
molinarelsa, Midland, Texas 13/06/2021

Tried to cancel my reservation and was told he couldn't find it and then days later I got a message saying I had a reservation and needed to know why I'd don't show. So I called and guy didn't listen to me but kept talking about his employee that had been with him for years and asked lots of questions and kept repeating what I had already said and after all that he still charged me for one day when it was clearly NOT my fault but theirs!!! I DON'T recommend this hotel but the Fairfield down the street is very helpful and compassionate to their customers!

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Ms. Elsa, I am sorry we disappointed you. We cannot cancel a reservation after the date of arrival. We did cancel your reservation for the second day. We have no record of you calling and cancelling your reservation. We do have record of you changing your reservation 3 times. We asked you if you remember the day you called to cancel, but you keep giving us different days and time. I checked all the dates you said you called but it did not show up on our call log. We did call you on the day of your arrival to confirm and left you a voice message, but you did not respond till the next day. I am again very sorry for this inconvenience. We called you again on the second day to tell you that you were a no show and do you still intent to check in today or you want us to cancel. That is when you called back and asked us to cancel both days. We did cancel your second day but we could not cancel the first day. We were sold out and we turned guest away because we kept the room for you. If you had called us back in time we would be more than happy to cancel your reservation. Again, my apologies. Thank you.

"great grades"

5
User 10/06/2021

Loved everything about our stay in the out of the way Fort Stockton. Including and especially the Best Western. The communication skills of the front desk people were top knotch. Generally, I don't find this with competitors. But the same spirit pervades restaurants, etc. in the city. wow.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you very much for giving us a chance to serve you. Thank you for taking the time to write a nice comments about your stay with us. Thank you for rating us 5 STAR. We sincerely appreciate your business. See you next time you are in Fort Stockton. Thank you.

"Clean and nice amenities despite being almost full"

5
User 30/05/2021

We stayed for one night while traveling and the place was as busy as I have ever seen a hotel. Despite this, we got checked in quickly, our room was good, and we even got to use the dog park, just a little later and earlier than normal due to the number of traveling pet owners.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you very much for giving us a chance to serve you. I am glad you and your pet enjoyed your stay with us. Thank you for rating us 5 STAR. We sincerely appreciate your business. See you next time you are in Fort Stockton. Thank you.

"Quality Hotel"

5
User 17/05/2021

Very clean, offered dinner, walk in shower and extremely quiet. Staff very friendly and helpful. We are traveling 8000+ miles on a road trip around the USA and this hotel is one of the best hotels we've stayed at Way to go Best Western

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you very much for the opportunity to server you. I am sure you stayed at many hotels during this 8000 miles road trip. I am glad we made your stay comfortable. Thank you for the nice comments. We all sincerely appreciate your business. See you on your next trip this way. Sincerely,

"The best Best Western"

5
Vicki G, Los Angeles 12/05/2021

This is by far the nicest Best Western. Exceptionally clean. Friendly service. Pet friendly and a nice area for dogs to play outside. The hotel even has a bar area which is nice for those who want such. I would definitely stay at this location again if I'm in the area and need a place to stay.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Vicki, Thank you for taking the time to write about your stay with us. I am glad you and your pet enjoyed your stay with us. Thank you for your business and for rating us 5 STAR. We all sincerely appreciate your business. Thank you!

"Great Night Stay"

5
User 07/05/2021

Best Western Plus Fort Stockton Hotel is now my favorite Best Western hotel. The staff are so friendly and really try to make your staff The offer a free breakfast and dinner. They have a bar with a surprising good beer and drink choices. The room is large and clean. This is an oasis on Interstate 10.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Matthew, Thank you for taking the time to write a nice review about your stay with us. I am glad you enjoyed your stay with us. We sincerely appreciate your business and for rating us 5 STAR. Hope to see you next time you are passing this way. Thank you very much. Sincerely,

"Nice place to stay"

5
User 03/05/2021

They had dinner and breakfast for free! Everything was sanitized and super clean. Was very surprised about that. Would stay there again. The food was good salsibery steak Mac and cheese and salad. Free nacho bar too!

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Ann, Thank you for taking the time to write a nice comment about your stay with us. I am glad you enjoyed your stay with us. We sincerely appreciate your business and rating us 5 STAR. Hope to see you next time you are traveling this way. Sincerely,

"Different but Good!"

5
Cynthia R, Salinas 30/04/2021

This place is like an old-fashioned motor lodge. You park in front of your room, which we loved! The room is large with a wooden open beam ceiling which we loved. We were there for one night only, and had dinner at Carlitos, which we would recommend for anyone who loves Mexican food. Our dog enjoyed the large grass area by the pool

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Ms. Cynthia, I am glad you enjoyed your stay at this Hotel. But looks like you confused this hotel with us. Hope to see you staying with us next time. Thank you

"Valued guest"

5
Radke S, Katy, Tx. 29/04/2021

I felt valued as a customer, from helping deal (and resolved) with a 3rd party issue, efficiency of staff, cleanliness of room, laminate flooring, dog run, and everything did not disappoint. I would definitely use this hotel again.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Radke, Thank you for giving us a chance to serve you. I am glad you and your pet enjoyed your stay with us. We sincerely appreciate your comments and your business. See you next time you are in Fort Stockton. Thank you.

"Cross country road trip"

2
Mary T, Sarasota, Florida 28/04/2021

My husband and I are taking a cross country road trip and staying at extended stay hotels with cooking facilities to avoid having to visit restaurants during the pandemic. I chose this BW based upon the reviews on TripAdvisor, but truthfully I don't understand all of the rave reviews. We booked a king suite with kitchen, which was not even close to what we expected. The kitchen/living area was an uninviting stark room with little in the way of amenities. It was worse than my first apartment!! First the silverware drawer had no forks, one soup spoon and a potato peeler. I wet to find a pan to prepare dinner (nothing fancy, just smoke sausage with red beans and rice). The frying pan was dirty and covered in grease as was the dutch oven/stock pot. Ok, I can wash them I thought, but there was no dish rag or sponge. Then I thought of using a washcloth from the bathroom, but guess what??? We had no wash clothes!! I finally gave up and went back to my car to get paper plates, plastic silverware and a roll of paper towels (did I mention that the hotel did not provide any paper towels either??). I would never recommend this hotel to anyone traveling across country and needing an extended stay hotel.

"The best stay ever"

5
Grandma0709, Las Cruces, New Mexico 25/04/2021

This was our first trip since COVID and was very nervous. BUT at this Best Western it was clear that everyone took the problem seriously. They were all very friendly and positive. I have determined to use this facility each time we visit our daughter!

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you very much for the nice comments. I am glad we made your stay comfortable and pleasant. Thank you for the 5 STAR rating and we sincerely appreciate your business. Sincerely,

"Great hotel"

4
Kelly C, Dana Point, California 20/04/2021

Personally I wish I skipped el paso and drove straight here from tuscon .The hotel was clean very dog friendly and the staff was really nice . Fort Stockton is an interesting little town with great little restaurants .I could have stayed here an extra night with no remorse .I you need a place to rest this place has everything and be sure to drive around " old town " it's cute as button

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Kelly, Thank you for giving us a chance to serve you. I am glad you and your pet enjoyed your stay with us. We hope to see you next time you are traveling thru Fort Stockton. Sincerely,

"Perfect!"

5
User 19/04/2021

We only spent one night at the Best Western in Ft. Stockton, but we loved our experience! There was always someone cleaning/disinfecting, service was prompt, and staff were very friendly. I would absolutely stay here again!

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you for taking the time to write a nice comments about your stay with us. We all sincerely appreciate your business. Thank you for rating us 5 STAR. We hope to see you next time you are in Fort Stockton. Sincerely,

"Best Dog Friendly Hotel we have stayed at"

5
ibedljr, Scottsdale, Arizona 14/04/2021

Well lighted exterior, pet poop bags supplied, non-carpeted tile and hard manufactured wood floors, brown bed covering and an enclosed dog run. They offered a free dinner from 6:30 to 9:00ish. Kept us from having to go back out to dinner after a long drive. This was great for the dogs.

"Very nice place."

5
Poudre1, Bellvue, Colorado 12/04/2021

The check in folks were very helpful and made check in easy. They told me everything I needed to know and some things I did not know I needed to know. There was a free hot dinner served from 5:30 to 7. There was a bar which opened at 6 PM. A hot breakfast was fixed and served in person the next morning starting at 6 AM. The room and bathroom were nice and clean. The bed was very comfy. The very large TV was nice.

"Another Excellent Visit"

5
Paul G, Tucson, Arizona 05/04/2021

All of my trips east or west on Interstae 10 include an overnight in Fort Stockton and The Best Western Plus' Very friendly staff, extra clean and comfortable rooms and an evening meal all combine to insure that my stay is very restful. The breakfast, indoor pool and the hot tub simply are the icing on a very delicious cake.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Paul, Thank you kindly. We sincerely appreciate your business. See you soon!

"Clean, modern, great staff and very dog friendly"

5
User 01/04/2021

This is a newer property built about 2016. The room was very clean. Non carpeted floors ideal for pets. We were given the pet specific room which had cute dog theme decor. Dog treats in lobby. Nice dog run set up and ample room surrounding the property to roam with doggo. The staff very friendly and cheery. Free dinner and breakfast and it was delicious. No buffet due to COVID they serve you the plates. Overall an excellent place to stay as part of your travels.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you for giving us a chance to serve you. I am glad you enjoyed your stay with us. We all sincerely appreciate the detailed comment about your stay with us. We opened in 2015. Hope to see you next time you pass by this way. Sincerely,

"Clean, friendly hotel with surprise dinner"

5
angjtexas, Houston, Texas 20/03/2021

Felt very comfortable here with the cleanliness and procedures to reduce COVID risk; enjoyed the heated pool and the complimentary dinner and breakfast; room was clean and entire property was well maintained

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you for taking the time to post a nice comment about your experience at our hotel. I am glad we were able to make your stay comfortable. Thank you for rating us 5 STAR. We all sincerely appreciate your business. See you next time you are passing this way. Thank you.

"Pet travelling made clean & easy"

5
User 14/03/2021

Travelling with my pet and was welcomed in a spotlessly clean pet-friendly room. Be sure to reserve in advance!! Sure appreciated the bar after a long drive and a free meal. Nothing extravagant, just right for this weary traveler.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you for staying with us in Fort Stockton. I am glad you and your pet enjoyed your stay with us. Thank you for the nice comments. Hope to see you next time you are passing this way. Sincerely,

"Pleasantly Surprised"

5
J M, Fort Myers, Florida 06/03/2021

We stayed at this hotel on a cross country move. The hotel and staff were great. You should check out some of the history about the city too. There is also a great Mexican restaurant close to the hotel.

"Great hotel especially for dogs"

4
Jonjenn, Tucson, Arizona 01/03/2021

Great stay! they go above & beyond for pets & breakfast was great but felt bad the woman behind the “line” had to get Everything for you even the cream for my coffee! Bar at night was nice to grab a drink & good nachos! The only downfall (4 stars not 5) was because of the beds—mattresses were awful—i suggest an upgrade or a better mattress topper!

"best place ever stayed"

5
BarginTraveler1512, Hercules, California 23/02/2021

first surprise was a hot dinner for free.. The rooms were wonderful. The whole place was super clean. Heated indoor pool was wonderful to relax away the travel tiredness. Free hot breakfast with so many options, eggs, potatoes, waffle, cereal, fruit, yogurt ...

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you kindly for the 5 STAR review. I am glad you enjoyed your stay with us. Hope to see you next time you are passing this way. Thank you.

"Definitely a PLUS"

5
seannh2021, El Paso, Texas 17/02/2021

This Best Western was one of the cleanest hotels we have ever stayed in. All COVID precautions were taken seriously. The pool was was very warm and made for an excellent break for our two children. Will stay again on our way back home!

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you very much for taking the time to write such a nice comment about your stay with us. I am glad you enjoyed your stay with us. Thank you for rating us 5 STAR. We all sincerely appreciate your business. See you next time you are in Fort Stockton. Thank you.

"BEST Best Western!"

5
SATrvler, San Antonio, Texas 11/02/2021

This is hands down the Best Best Western I've ever stayed at! It was new, extremely clean, offered a free dinner, breakfast and had a lounge. I also took advantage of the pool and hot tub. Service was exceptional across the board. Truly admirable during COVID. I plan on staying here from now on when I travel the I 10 corridor.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you for your nice comments. I am glad we were able to make your stay a pleasant one. Thank you kindly for rating us 5 STAR. We all sincerely appreciate your business. We are now 6 years old. Thank you again. See you next time. Sincerely,

"Quick overnight stay"

5
X4549DXmaryf, Washington DC, District of Columbia 10/02/2021

We're traveling with pets and needed a pet friendly hotel in Fort Stockton, Texas. Hotel is easy on/off I-10. Front desk very friendly and professional and gave us a small goody bag for both our puppy and kitten .. which were a hit! Hotel room had luxury vinyl flooring, a puppy pad and a bathroom decorated with pets. There was also a completely fenced in dog run for both small and large dogs. Would stay here again with pets if traveling on I-10. Hotel had a small dinner option and a bar for beverages of choice.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you for the opportunity to serve you and your pets. I am glad you and your family enjoyed your stay with us. Thank you for taking the time to post such a nice review of our hotel on Tripadvisor. We sincerely want to thank you for your business and the nice review. Hope we will see you next time you are passing this way. Sincerely,

"Lovely property; great staff"

5
fraz00mer, Prescott, Arizona 09/02/2021

On my way to visit friends in Houston I stayed the night. The room was clean and nicely appointed. The staff are without compare. I'll be staying here again on the way home. Wonderful stay and I'll highly recommend this property.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Fraz, Thank you for taking the time to write a nice comment about your stay with us. I am glad you enjoyed your stay with us. Thank you very much for your business and rating us 5 STAR. We would love to see you on your way back. Thank you kindly,

"BEST Best Western"

5
User 09/02/2021

Clean, amazing attention to detail. Great staff hired by an amazing manager. From free breakfast and dinner down to the dog treats in the lobby everything is arranged to make your stay effortless. I would go out of my way to stay there.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, So nice of you to write such a nice comment about your stay with us. I am glad we made you and your pet feel that you are at a friends house. We try our best to make our guest feel comfortable and happy. Thank you for the 5 STAR rating and your business. We all SINCERELY appreciate it. See you next time you are in Fort Stockton. Thank you.

"Exceptional Hotel"

5
Kerrith-Kasel, Green Bay, Wisconsin 29/01/2021

Received a call the morning of our reservation to inquire whether we needed anything special. Received a call shortly after check in to ask if we needed anything else in our room. Dog treats in lobby and plenty of outside space for dogs. Disposable potty pad in room. Complimentary dinner-spicy chicken and gravy, Mac and cheese, salad, nachos. !! Very nice Hot Breakfast! Immaculate facilities. Nice warm indoor pool and hot tub. Staff was fabulous! The best Best Western ever! Well done to staff and management!

"Great hotel"

5
563lynnm, Chelan, Washington 25/01/2021

Highly recommend this BW+. They take the Plus very seriously. I felt safe given COVID19 requirements. Room was clean and comfortable and having a free dinner on arrival was amazing. And a full breakfast safely served by a masked and very kind staff member was really appreciated. This was my best experience at a BW+ on a four day road trip across country.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Lynn, Thank you for taking the time to write a nice comment about your stay with us. I am glad you enjoyed your stay with us. We all sincerely appreciate your business and the 5 STAR rating you gave us. Please come back an stay with us next time you are in Fort Stockton. Thank you very much!

"Great place to stay in Fort Stockton"

5
Jeanette S, Louisville, Kentucky 18/01/2021

I have stayed at this Best Western several times when traveling on Hwy 10. It appears that it has been updated since the last time I stayed there and was very comfortable. Would definitely recommend it to anyone staying in Fort Stockton.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Jeanette, Thank you very much for your loyalty. I am glad you enjoy your stays with us. We all sincerely appreciate your business. See you next time. Thank you. Sincerely,

"Unexpected Delight - HOT BREAKFAST!"

5
leonblack2020, Gilbert, Arizona 11/01/2021

A last minute decision to drive from Phoenix to Tampa found us stopping, coming and going, at the Best Western Plus in Fort Stockton. We were pleasantly surprised with the hotel - I wish the other places we stayed along the way were as nice! We required adjoining rooms and found everything to be in order, although one of the rooms was an accessible room. The front desk called early in the day to verify our reservation and ask if there were any special requests - this was a nice touch. The rooms were clean and adequate. the AC and heating worked as expected and outlets were plentiful. This is about the only hotel in the area that is pet friendly, and that was the deciding factor for us, and I'm glad it was. It was so nice waking up to a 12pm checkout and actual hot breakfast until 10am. The breakfast staff prepared plates with smiles on their faces and the food was pretty darn good. There was hand sanitizer everywhere and we felt very safe, as mask wearers, and believe COVID precautions were taken seriously here. The front desk staff were eager to help and all requests (blankets, pillows, etc.) were fulfilled right away. We ended up getting caught up in a New Year's Eve snowstorm, and this place just kept chugging away. There was no satellite TV during that time, but the local channels came through OK. It felt cozy there and we were pleased to be in a warm, safe place and off the road. If you're trying to find a place to stop and rest during your travels, this is the place to be! Amazing staff, terrific amenities, great value and pet friendly!

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, THANK YOU SO VERY MUCH FOR SUCH A DETAILED REVIEW ABOUT YOUR STAY WITH US. I AM GLAD YOU, YOUR FAMILY AND PETS ENJOYED THEIR STAY WITH US. THANK YOU KINDLY!!!

"Texas Oasis"

4
Suzanne M, yuma, United States 04/01/2021

Face it you just need a break when driving across Texas and there isn't much to pick from in Ft. Stockton. BW Plus has done a super job of providing a clean, comfortable one-stop option. Rates are competitive but not over the top. They excel at amenities with check-in snacks, a complimentary dinner and breakfast. They also have an on-site bar. Both meals were more than the bag-to-go variety we expected. Shower was a unique combination of half curtain/half glass wall with excellent water pressure. TP holder is positioned on the back side of toilet so you need to be nimble to retrieve or collect paper in advance. Establishment is pet friendly. Employee serving meals was a contradiction to all the friendly outgoing service we received by others. He did his job but there certainly wasn't any pride in it.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Ms. Suzanne, Thank you very much for giving us a chance to serve you. Thank you for taking the time to write a nice detailed comment about your stay with us. I sorry about the breakfast attendant that was serving the food. I will have a talk with him. Thank you for letting me know. Hope to see you next time you are in Fort Stockton. We sincerely appreciate your business. Thank you.

"LOVE THIS PLACE"

5
Razzz25, Centennial, Colorado 02/01/2021

This place is clean, nicely decorated and pet friendly! We had a plus room with a modern bathroom (stand-alone shower with no nasty tub!) and kitchenette and the flooring was vinyl wood appearance. NO SMELLY CARPET! Friendly staff, dinner and breakfast came with room. EVERYTHING CLEAN!!!

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you for choosing to stay with us. Thank you very much for taking the time to write such a nice comment about your stay with us. I am glad you and your pet enjoyed your stay with us. We all sincerely appreciate your business. See you next time you are in Fort Stockton. Thank you.

"Good spot off the highway "

4
AndyCali74, Los Angeles, California 30/12/2020

If you're driving through this is a perfectly good place to hang hour hat. The staff was friendly and the room was clean. It's very dog friendly which is why we choose it. There's a dog park on the property which was very convenient for us as we were driving cross country with our furry baby. I'd say the room could use a bit of updating but it was comfortable and I slept well.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Andy, Thank you very much for taking the time to write such a nice comment about your stay with us. I am glad you and your pet enjoyed your stay with us. We all sincerely appreciate your business. See you next time you are in Fort Stockton. Thank you.

"Welcoming Vibe"

5
Bezra1, Washington DC, District of Columbia 29/12/2020

We were turned onto Best Western Plus hotels through the BringFido app. Once again the recommendation has not let us down. We stayed here for one night while traveling from Tucson to San Antonio and it was awesome! Perfect location. The staff were very friendly, the hotel was immaculate and very dog friendly (including a private dog run on-site). Whilst complying with all Covid protocols, the hotel still managed to make the place feel welcoming with small touches such as complementary dinner and breakfast. Our room was great (120). Large, pet-friendly with separate sitting area and super comfy bed. Would definitely stay again.

"Room for improvement "

3
wolverineATX, Cedar Park, Texas 28/12/2020

Lost a point for TV in room not working. Lost a second point for housekeeping knocking on the door at 8:30AM on day of checkout. We got in late the previous night and some of us were still asleep. Staff at the front desk was pleasant.

"Great!!"

5
Deborah P, Richmond, United States 26/12/2020

The team was awesome and cookies or popcorn?? Who does that anymore? This place!! What a surprise! I usually stay at Marriott but with a dog run and cookies and such an awesome team I will be back!! I drive to Texas often with a small dog and they made my life so easy.

"Not a very good stay"

3
sallysP7784RS, Phoenix, Arizona 19/12/2020

Was close off the I-10. Bed was hard and pillows were very thick, Hair in the bathroom. They had a coffee maker in the room but no cups or coffee. Gave you tissue, shampoo, conditioner, lotion, hair cap. Breakfast was an apple, special K bar, chocolate chip cookies and water in a box. Did not feel the room was clean very well.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Ms. Sally, I am sorry that your stay was not a pleasant one. We have full hot breakfast in the morning from 6am to 10am and sometimes if you are little late for breakfast we still accommodate you. We offer Fruit, Juice, Coffee, Cereals, Yogurts, Energy Bars all hours of the day. Fresh Baked Chocolate and Macadamia Cookies and Pop corns and Nachos is the afternoon from 5 to 10 pm. We did not have coffee in the room because the coffee filter pods are on back order since Nov. 19th. No suppliers have it. This is due to COVID situation in the manufacturing plant. Again, I apologize that you were disappointed. Sincerely,

"Micromanaging manager waking people up to move their vehicles in the middle of the night"

1
Donny A, Apple Valley, California 14/12/2020

Manager with a 50% or less full parking lot call the front desk from home after viewing his video camera and inform them to wake me up and help me move my vehicle to a fire lane to park because I was taking up multiple parking spaces with a large vehicle. At 3:30 in the morning I look out the window to still pay 50%.. Complete harassment by the manager. Maybe the manager should pay more attention on ordering coffee for the rooms so he doesn't run out then how full the parking lot might get in the middle of the night.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Donny, I am sorry about the inconvenience caused by asking you to move your vehicle. I can understand the frustration that after 2 hours of check in the front desk asked you to move your vehicle. They should have done that when you were checking in. The front desk should have asked and probably you also forgot to mention that you are pulling a trailer. The reason was because there were 3 other guests who asked us where they can park their trailers and the front desk advised them either the truck and trailer parking on the east and the west side of the building or parallel to the curb on the east side. Each time the front desk told the other guests checking in that they cannot park anywhere else they were pointing to your vehicle and asking how come you were allowed to take up multiple spaces and park where you wanted and why they can't. So, if there are 4 or 5 trailers taking up 4 to 5 small car parking spaces the guests traveling in small cars are obviously going to be annoyed. As far as the in room coffee is concerned, I have placed the order for the filters on November 19 and they are on backorder. It was suppose to get here on December 4 and now it is pushed to December 21. The answer from the supplier is that they are not shipping them out from China yet due to some manufacturing issue or shipping issue. We have coffee available all hours of the day in our dining room. Again, my apologies that you had to come down to move your vehicle after 2 hours of your check in. Sincerely,

"excellent stay"

5
User 11/12/2020

one of the nicest rooms I've ever stayed in. modern, clean, well decorated, with big screen TV. though I didn't use them the pool and spa looked beautiful as did the fitness room. very accommodating for my dog was enclosed dog runs adjacent to the property. outstanding hotel personnel throughout. highly recommend.

"Confusing road system without a map/GPS"

3
desertjoe, Las Vegas, Nevada 10/12/2020

The Best Western in Fort Stockton is somewhat hidden behind other hotels, the entrance road is adjacent to the Interstate " on ramp" and we got it wrong! Signage for all hotels in the town could be improved to assist tourists. Overall we rated this hotel as " average" because it is a "Plus" Best Western but the quality of bed linen and bathroom amenities provided were inferior to many basic BWs that we have experienced while traveling. The position and layout of the hotel is good.

"Clean and safe"

5
User 30/11/2020

Clean, hygienic and well maintained. Not more than 12 ppl allowed in the breakfast area. During COVID too, it feels perfectly safe. Excellent service!! I would highly recommend this hotel for family , couple and friends.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you for giving us a chance to serve you. I am glad you enjoyed your stay with us. We all sincerely appreciate your business. Thank you for rating us 5 STAR. Hope to see you next time you are in Fort Stockton. Sincerely, Santosh

"Excellent place"

5
Kraynak5, Rialto, California 23/11/2020

Great place to stop after a long drive. Rooms were clean and spacious. Staff was very nice and helpful. Pool was nice and relaxing with the hot tub that overflows into the pool. They served a free dinner (hot dogs and french fries) which was a nice surprise to find out at check in. They serve free breakfast also. We would definitely stay here again.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Kraynak, Thank you very much for choosing to stay with us. There are 19 hotels in this small town. We are glad you gave us a chance. We sincerely appreciate your business and the nice comments. Hope to see you next time you are in Fort Stockton. Thank you.

"Sparkling Clean - Especially needed during COVID"

5
811JudyD, Houston, Texas 21/11/2020

On a trip to Big Bend National Park, we experience car trouble and had to spend an unplanned night in Fort Stockton. The Best Western Plus was an Extremely Pleasant Surprise and a much needed refuge. The rooms were sparkling clean and large, and we were surprised to find a full size refrigerator in the fully stocked mini-kitchen. Staff was extremely friendly and helpful. This is truly a Great Find in West Texas!

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Judy, Thank you for choosing us. I am glad we did not disappoint you. Thank you for the 5 STAR rating. We sincerely appreciate your business. See you next time. Thank you.

"Pleasant staff and clean facilities"

5
User 19/11/2020

Even though we stayed during COVID the facility and staff were very accommodating.The staff went over and beyond to make sure we had a great breakfast and kept the Covid practices in place. We will go again

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you very very much. I am glad you enjoyed your stay. We sincerely appreciate your business. Thank you.

"Great place to stay on our trip east"

5
RansomGray, Milpitas, California 13/11/2020

We needed a place to stop and rest on a long cross country drive. This hotel was well rated, and my experience is it deserved those great ratings. The room was nicely appointed and very comfortable. The staff at breakfast were amazing. During this time of COVID, hotels with breakfast included have been scaling back and not offering much. But that was not the case with this Best Western. They were very safe, and personal in their service. And the selection and quality of the food was good. I would definitely recommend this hotel to others.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, We are very happy that you were not disappointed. Thank you for the nice comments and the 5 STAR rating. It mean a lot to all of us. We all sincerely appreciate your business. See you next time. Thank you.

"Super Dog Friendly"

5
gijane1957, Gainesville, Florida 10/11/2020

Nice staff, clean, and very pet friendly! Despite COVID offered safe options for dinner and breakfast. Very impressed with everything about this hotel and I would recommend it to anybody, especially if you are traveling with your pets!

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you for the nice comments and 5 STAR rating. I am glad we were able to make your stay comfortable. We all sincerely appreciate your business. See you next time you are traveling this way. Sincerely,

"Great place"

5
dawnbollar, Gonzales, Louisiana 09/11/2020

We were moving from California to Louisiana and this was our second night traveling. This hotel was so accommodating, clean, and comfortable. They even called the morning of our stay to confirm and to ask if there was anything extra they could do for us...I was amazed by that as no other hotel has EVER called and we travel often. Will definitely stay at Best Western again.

"Best Western in Ft. Stockton"

5
Amanda L, Vancouver, Washington 04/11/2020

Amazing staff and management. Amazing amenities and lounge. LOVE, LOVE, LOVE this place. Will totally recommend it to others any chance we get. The pet friendly vibe was taken to the next level. The room was not carpeted which would make clean up easier if necessary and on the first floor, which was awesome. The lounge was open a little later to accommodate the quests which just showed the staffs dedication to their customers.

"Friendly staff, great food, and clean hotel"

5
User 02/11/2020

We stopped during our move with a 26' moving truck with a car in tow. There is plenty of parking in the hotels parking lot and in the lots next to the hotel. There is also a small dog park that our doggo certainly enjoyed. Every interaction i had with the staff was pleasant. We were traveling with a dog so we stayed in one of the first floor pet friendly rooms, and I love the décor they went with in there, very playful. Beds are a bit firmer but i still slept very well. The breakfast was way more than i was expecting so that is a huge plus. Definitely recommended!

"Great place"

1
User 30/10/2020

Traveling in the time of covid 19 is tuff. This is the best hotel we have stayed at on this trip. The pool and jacuzzi were the great. The pool was very warm and everything look super clean. They did have some one serve a hot breakfast of eggs and sausage. Staff was great and hotel was clean. They also had free hamburgers fries for dinner.

"Everything great, except..............."

5
User 25/10/2020

All the staff wore masks, but just about all the guests did not, and no one asked them to comply with safe interactions and distancing. Other than masks and distancing, this is one of our favorite places to stay along I-10 between Phoenix and San Antonio. Their bar is fun and convenient, and the SSSteakhouse almost across the street is really good!! You get a lot for the value at this place!!

"Best Western Ft. Stockton Trip"

5
User 21/10/2020

We were looking for a much needed quick get away and decided to take in Big Bend National Park. The park requires months in advance reservations, so, the closest we found was 2 hours away at The Best Western Plus Fort Stockton Hotel. The hotel is exceptionally clean. The service amazing, the bed comfortable, clean, and well tended. The personnel at the hotel is A-1 class, and they took care of EVERYONE in a timely manner. Dogs included!!! They made you feel at home. It was worth the 2 hour drive back and forth to Big Bend knowing we were going to a great hotel.

"Restful stopover"

4
luckieme, San Diego 11/10/2020

We stopped here for a second time going across the country. We were pleased when we came through last year so felt comfortable trying it again. We were not expecting any food or bar service like last year because of COVID, but after a long tiring day of driving, we were happy to find that they were serving a complimentary dinner of lasagna, salad and nachos as well breakfast the next morning. The sweet sweet lady serving was so nice and attentive and pleasantly conversational as was the young man at the front desk and we actually had a call from the office later to make sure our room was clean and everything was good for us. Would definitely stay here again.

"Great Staff.....inside heated pool"

5
WanderWonder2020, San Antonio, Texas 27/09/2020

I wish I could remember the names of the girls at the front counter when we arrived around 5 p.m. on September 21st. When we checked into our room the bed seemed old with being able to see previous body indentations so I called down to ask if there would be a better room hoping being a diamond member I could move. The girl found a room and sweetly delivered the new room key. Beds are definitely a little more firm than I prefer but still a comfortable stay. Right now they're doing a limited covid breakfast but the breakfast attendant Liz was so sweet and helpful even though she was so busy, great personality and spirit.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you very much for taking the time to write a nice comment about your stay with us. I am glad you enjoyed your stay with us. We sincerely appreciate your business. See you next time. Thank you.

"Best Hotel In A Long Time"

5
Ray M, Beverly Hills, Florida 26/09/2020

If I could give a hotel 6 stars I would give it to this location. They fully understand and appreciate their customers. While traveling, we stopped for the night and were blown away from the start. They offered a discount without asking, had free Burgers, Fries and Nachos that evening on top of free Popcorn. The room was exceptionally clean and quiet. The breakfast in the morning was also very good. They had Eggs, Sausage, Cereal, Coffee, Juices, Bagels, etc., and it is all served by the hotel staff person. The entire staff is very friendly, helpful, and professional. If I return to Ft Stockton, I will definitely stay here again. I hope you find this review helpful in making your next travel plans.

"Best Western Fort Stockton"

5
Lewis H, Lake Elsinore, United States 26/09/2020

I really likes it was right off the freeway and close to a few places to eat and get gas. I really liked the meals. Breakfast they had several choices and served you not a whole lot of seating but most people were taking meals to their rooms. Everyone was friendly and the food was great. They had food at night also saved me from driving around looking for something.

"Great Pet-Friendly Hotel - a 4.5"

4
NVJudie, Pahrump, Nevada 26/09/2020

This is a nice surprise. We'd never stayed in a SureStay by Best Western before. I was greeted, thanked for my loyalty membership and told we'd been upgraded to a suite for no extra charge. The room was very nicely appointed. The fridge was bigger. The TV swiveled between the two areas. There were 4 pillows, but only two towels, hand towels and wash cloths. Plenty of room for everything. The dining room was in service, but you had to wait to be served. No self service. And, unexpectedly, there was a dinner offering! Salisbury steak, mashed potatoes, fresh vegetables, salad, nachos, etc. You could dine in (if maximum customers wasn't exceeded, or take it back to your room. Since we have the dog, we eat in the room. I had the salad and it was very fresh and delicious. Hubby had the Salisbury steak and potatoes, though not a gourmet treat, was just what he needed. The next morning, breakfast was similarly served. Hubby had scrambled eggs, sausage and potatoes. I know this isn't unusual fare, but it is hard to find in many places during the pandemic. The pet area was enclosed with two separate areas, all grassed with bags provided. Just a couple of downers. The bed was too hard and made weird creaking noises if you moved on it wrong. I kept waking every two hours or so because my hips and shoulder were hurting and I had to turn over. I don't mind a firm mattress, but need a soft layer on top. Also, the walk-in shower did not have any place to put more than a bar of soap off the floor. I use shampoo, conditioner, razor, comb, body wash. I DO NOT want to have to put them on the floor of the shower!!! All personnel we encountered were friendly and professional. All Covid-19 protocols were being followed by every staff member we met. Front desk check-in was very smooth and fast. The dining room server was just excellent for both dinner and breakfast. She even made decaf for me for the road.

"Relief After a Long Day on the Road"

4
User 15/09/2020

First time at a BW Plus property. We made reservations in advance on the BW website, and completed a pre-check in 2 days before the res date. After 11+ hours in the road, the hotel was a welcome sight. Check in was easy and our room was away from I-10 and away from the elevator as requested. Plenty of luggage carts available so we only had one trip from the car. All staff wore masks. Plenty of hand sanitizer stations, altho the station next to the elevator was empty. As other reviews stated, a comp dinner was provided which we appreciated (not having to drive somewhere!). Next morning's complimentary breakfast had a nice variety of hot dishes as well as yogurt, cereal and fruit (fruit was plastic wrapped). Our pet-friendly room was very quiet, and well equipped with everything we needed, including a refrig and a coffee maker. We wipe all surfaces, knobs, switches and the tv remote down due to Covid, and the wipes showed a lot of dust and dirt in both the room and bathroom. The beds were comfortable, but the pillows were much too bulky. This would have been a five star review but for the no sanitizer/dust/dirt/pillows. We would stay here again.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you for taking the time to write a detailed comment about your stay with us. We all sincerely appreciate it. Just wanted to let you know that when we sanitize the rooms we use a yellow colored peroxide spray which forms a layer on the surfaces. Sometimes it is mistaken for dirt when you wipe it down with a wipes. Thank you again for your business. Sincerely, Santosh

"A Great Experience"

5
Lucy H, North Houston, Texas 31/08/2020

I have traveled frequently over the years for dog shows and dog related activities. I've made many trips from Houston to Arizona and California and Fort Stockton is a favorite stop. This experience with 3 dogs was absolutely wonderful. The facilities were the best I've ever experienced and left me wishing I had more reasons to stop in Fort Stockton. Our meal at the K-Bob Steakhouse was outstanding as well.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Lucy, Thank you very much for the opportunity to serve you. We all appreciate your nice comments. It means a lot for our business. See you next time you travel through Fort Stockton. Sincerely, Santosh

"Nice pet friendly hotel"

5
BidwellRunner, Chico, California 08/08/2020

We were passing through Fort Stockton and needed a pet friendly place to stay. The reviews for this hotel were very good so we decided to stay here. I'm happy we did. It was a nice hotel and there was an added bonus we weren't even aware of. We pulled in late in the afternoon and were going to have to figure out a place to grab a quick dinner, however, much to our delight the hotel had a complimentary dinner. It was basic, more like glorified appetizers, but it met our needs and meant we didn't need to make another trip out that evening. Would definitely stay here again. Even had complimentary dog treats for our fur baby.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you for taking the time to write a nice comment. I am glad you and your pet enjoyed your stay with us. We all sincerely appreciate your business. See you next time. Thank you. Santosh

"Safety first"

2
DavidAKnopf, San Miguel de Allende, Mexico 13/07/2020

Our room was spacious and comfortable. The hotel was clean. The staff were friendly and helpful. This is a great hotel to stay with a dog, as there is a dedicated run just outside. Complimentary dinner and breakfast were included. Despite these positives, though, even in July 2020, when Texas is experience an explosion of COVID-19 cases, more than half the staff we encountered in this hotel were not wearing face masks or were wearing them improperly (covering mouth and chin only). The man serving dinner to guests in the dining room had no mask at all. The manager walked around in the lobby and front desk area with no mask at a all. Despite the COVID adjustments the hotel has made, guest and staff safety are clearly still not the top priority.

santosh varghese, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear David, We do wear masks and other PPE where necessary, but you are right, we do not follow it 100% of the time and that is not right. This is all new to all of us and will take some getting use to it. Most of the time I am in my office and take my mask off, and then walk out without knowing I am not wearing it. I am very sorry. I sincerely apologize. Sincerely, Santosh

"No masks at front desk"

1
muleschooler, Los Angeles, California 25/06/2020

We stayed here one week ago, when coronavirus cases in Texas were starting to skyrocket. During check in there were three employees behind the counter and none of them were wearing masks. The housekeeping staff all was but not one person at the front desk had their face covered. I've been a Best Western Rewards member for years but will no longer stay at their hotels. If public safety matters to you during this pandemic I suggest you look elsewhere for lodging in Fort Stockton.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you for the comment posted. I understand your concern about the guest safety during this trying times. We do care about our guest safety and our employee safety, that is the reason we have put up the Plexiglass partition at the front desk, that is the reason why we do not allow any self service for breakfast, but have our guest being served by the attendant and service personal. That is the reason why we do not allow more that 10 ppl in the dinning room or pool at one time. That is the reason why we air out our floors every day by opening the windows and door and leaving them open for 3 to 4 hours so the fresh air can circulate thru our building, even when it is 102 degrees out side and our ACs are working harder. That is the reason why set all the ACs in the room on high constant fan so it sucks in the fresh air even if the room is not occupied. That is reason why we post the sign for social distancing and use Best Western recommended disinfectants from Ecolab. That is the reason why we provide guest with sanitizing wipes upon check in. Now front desk staff were required to wear masks, but after the installation of the plexiglass partition, and the distance between the staff and the guest, wearing the mask the guests checking in were having hard time hearing and understanding the staff so they have to take it off while talking and then put it back again. But again, I am sorry. You are rightfully concerned about everyone's safety. I will certainly address it with the front desk staff. Again, my sincere apologies. Sincerely,

"Pet friendly"

5
dianaU6955QX, Tucson, Arizona 18/05/2020

This was by far the best experience we have had traveling with our small dog. They gave him treats at check-in and had them available in the lobby through out our stay. They also have a fenced in play area and the area was kept clean. I would highly recommend this location to anyone traveling with pets.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Diana, Thank you for the opportunity to serve you. I am glad you and your pet really enjoyed your stay with us. Thank you for taking the time to write a nice comment about your stay with us. And thank you for rating us 5 STAR. We hope to see you next time you are in Fort Stockton. Thank you. Sincerely,

"Grateful To Have A Place To Rest"

3
mojomo, Texas 14/05/2020

Heading from Phoenix to San Antonio during this Corona virus. After driving miles and miles, we are just happy to be able to stop and rest. Front desk were wearing masks. Lasagna was being served when we arrived. Buffet was blocked off with chairs and signage and food was served to go. We appreciated that. Friendly lady served it up. Breakfast will be the same. Signs stating no more that 12 people can be in the dining seating area at any given time. The room is comfortable. Not a fan of dark brown. Immediately removed the bed cover. Gross, gross carpet. Honestly carpet should be banned in hotels across the board. Bathroom was nice enough. Decent toiletries. Good shower. Not the hotels fault at all. We are just on edge because of this virus. The slight smell of men's cologne. Not a favorite scent. Other than that it will do.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you for the opportunity. I am sorry we were not able to meet all your expectations. Thank you for you comments. We sincerely appreciate your business. Thank you.

"superb hospitality"

5
s0arfeet, San Antonio, Texas 16/03/2020

all staff friendly & attentive. the cleanliness is remarkable. the building & grounds well-kept. the location is on the Interstate so there was highway noise but not exceedig foam ear plugs, which i carry for every hotel/motel experience.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you very much for the opportunity to serve you. Thank you for taking the time to write a nice comment about your stay with us. I am glad you enjoyed your stay with us. Thank you for you business and the 5 STAR rating. See you next time. Sincerely,

"Hotel With Great Food Options"

4
Barry W, Oshawa, Canada 15/03/2020

Location – stop over hotel Hotel – new hotel within last 2 years, restaurant bar on site Room – little storage space, small vanity in washroom, 1 small ring towel rack, not as clean as it should be desk chair mechanics not working, no adjustment for height or back, very dirty Internet – below average – 10 mbps down, 2 mbps up Breakfast – above average, fruit, eggs, sausage, potatoes, oatmeal, etc Other - poor check-in, room not ready, no recognition of Platinum Mbr, Hotel provided an unexpected free dinner menu consisting of salad, New England Clam Chowder Soup, meat balls and tomato sauce, tacos and cheese, buns, juice drinks and full array of condiments There is also a paid bar for anyone desiring an alcoholic beverage

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Barry, Thank you very much for taking the time to write such a detailed comment about your stay with us. I am sorry we could not accommodate your early check in request. Our check out is noon. We were sold out the night before and due to all that is going on with Corona, we were short staffed as we asked some of the staff to stay home. So, we could not get your room ready. Moreover, if you had called us eary and request us that you needed early check in, we would have tried to get the room ready, but we did not have any such prior notice from you. Again, my apologies for not being able to check you in early. Sincerely,

"Excellent stay with suprises!"

5
869cyndib, Tyler, Texas 12/03/2020

When we arrived that evening, they were serving complimentary tacos and potato soup in the lounge! WOW! Service was excellent, breakfast was AWESOME, rooms were spacious and very clean. We had no issues at all!

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you very much for the opportunity to serve you. Thank you for taking the time to write a nice comment about your stay with us. I am glad you enjoyed your stay with us. Thank you for you business and the 5 STAR rating. We sincerely appreciate it. See you next time. Sincerely,

"Great Stay"

5
casmithlv, La Marque, Texas 06/03/2020

Very nice hotel, front desk very friendly and accommodating, room was nicely furnished. The only complaint we had was the road noise from the freeway. But, would stay here again if we're passing through Fort Stockton.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Mrs and Mr. Smith, Thank you for choosing us for your stay in Fort Stockton. We are glad we made your stay comfortable. Sorry about the highway noise. Sometimes it does get loud. We do offer ear buds at the front desk. Also, next time you can request a room on the south side of the building. Thank you again for your business. We sincerely appreciate it. See you next time. Thank you.

"So Deserving "

5
516dianes, Hayward, Wisconsin 29/02/2020

This hotel deserves every 5 star rating it receives. Such friendly staff, especially Lupe at the front desk. Clean and comfortable, unbelievable afternoon snacks and breakfast selection, including pancakes. Complimentary dinner. There were two bus loads of high school baseball players and we never heard a peep. Only complaint was the fan system made a soft buzzing sound all night.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Ms. Diane, Thank you very very much! We all sincerely appreciate you taking the time out to encourage our best western team with your nice comments about your stay with us. We thank you for your business and the 5 STAR rating. Look forward to host you next time you are in town. Happy Spring! Santosh

"Great hotel"

5
User 27/02/2020

Easy check-in and friendly staff. The room was very clean and comfortable. The jacuzzi and pool open until midnight and nice warm waters. Felt like they use a water softener as well. Great chance to relax and chill out after a long drive. Restaurant does not have a full service restaurant. Nice breakfast area and bar only

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Brett, I am glad you enjoyed your stay with us. Thank you for the nice comments and the 5 STAR rating. We sincerely appreciate your business. Thank you.

"Exceeded expectations!"

5
User 22/02/2020

I'm a platinum rewards member and have frequently enjoyed associated benefits. However, I rarely take time to offer comments. For this stay, I have to say my expectations were exceeded for a couple reasons. First of all, the hotel is located a distance away from restaurants, so they actually offered a complimentary hamburger, soup and chips when we checked in - not a gourmet hamburger but very adequate for that situation. Also, and probably for the same reason, they had a bar available in the evening which I've not seen before at a Best Western. Nice place and nice people - highly recommend it.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Mr. Smith, Thank you very very much for the nice comments. It really means a lot to all of our team members. It encourages to always go extra for our guests. We will always try our best. Thank you again. We hope to see you soon. Sincerely,

"Modern BW- what's not to like?"

5
allanl850, San Antonio, Texas 19/02/2020

We traveled westbound in TX, heading to AZ, and decided to stay the night in Fort Stockton. Check In was quick and easy, and our room was clean, well laid-out, and had all the amenities we all expect in a hotel in 2020. The included breakfast was plentiful. All told, very satisfied.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Allan, Thank you very much for the opportunity to serve you. I am glad you enjoyed your stay with us. Thank you for taking the the time to write a nice comment about your stay with us. We all sincerely appreciate your business and the 5 STAR rating. See you on your way back next time. Thank you. Sincerely,

"Overnight Stay"

2
User 08/02/2020

Thought I had booked at Hampton. Oops! But oh well let's give it a try! First impression should set the tone to entire stay. Well front desk personnel was not friendly at all did not let us feel welcomed but instead a bother! The room was very comfortable and clean. But provided no wash cloths. The hallways rooms and lobby had a pleasant fragrance. Mud was all over floors. Breakfast was ok nothing like Hampton. Did not have healthy options except oatmeal. Needed service at front desk for toothbrush but no one in sight. The lady from breakfast area which couldn't understand what we were asking cause she didn't speak English had to get someone to help us at front desk. It was an ok stay but we will be returning to Hampton Inn!

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Ms. Sybil, I am sorry we disappointed you. I am sorry you could not find any healthful options at the breakfast. We do provide the following: * We have varieties of fresh fruit, Bananas, oranges, Tangerines, 3 different varieties of apples and Kiwi. * We provide 3 different varieties of yoghurts (2 different flavors of Activa, 2 flavors of Chobani Greek yoghurt, 3 different flavors of Yoplait yoghurt and Yoplait LIGHT with granola toppings). * Almond and Peanut breakfast bars. * Fresh Boiled eggs at the hotel every day ( not canned). * Fresh Oatmeal with toppings like mixed nuts, Raisins and Cranberries, Brown Sugar. * Raisin Bran and Cheerios with Choice of Skim milk or Almond milk. * Tropical canned fruit. * 12 Grain bread with choice of Peanut butter or Cream cheese. * V8 JUICE. Besides the above, we have scrambled eggs, a meat option and potatoes, which I know may not be that healthful if you are counting calories. Again, my apologies for not making your stay a pleasant experience. Sincerely,

"Pet Friendly and clean"

5
DeadeyeDaveAZ, Pinetop-Lakeside, Arizona 06/02/2020

We travel between AZ and SAan Antonio TX 2 times a year. Paid a little extra this time and stayed at this BW+. Clean aas a whistle and they have a fantastic dog run/potty area that's perfect. Some of the otheer hotels in Ft. Stockton can be marginal at best. NOT this one. This one is Great.

"One of the best hotel experiences I've ever had."

5
Silka27, Spicewood, Texas 03/02/2020

Check-in was easy, they had free popcorn, candy, and dog treats. Dinner was complimentary as well that night. The staff was very friendly and the hotel was clean and organized. My stay was excellent. I was very pleased with the access in and out with my pets.

"Unexpected surprise"

5
User 02/02/2020

This is a true gem. We were very pleasantly surprised. The hotel is clean, beautiful inside and has all the amenities a traveler needs to feel like home. After a long day on the road I felt like I was in a 5 star hotel. The staff was also very nice and helpful. I recommend this Best Western highly.

"Leaving Big Bend trip"

5
User 31/01/2020

We enjoyed our stay. The staff was very friendly and helpful. We had our 2 dogs and they put us in a great room on the bottom floor. Great room and a very comfortable bed as well. We enjoyed the bar at night and the nice breakfast they have. Don't miss this great place to stay.

"Room reeked of pesticide."

2
RoadWrangler, Cupertino, California 28/01/2020

Check in was an average wait. Unfortunately, the staff did not have our keys ready on arrival. The hotel has one elevator. When the elevator doors opened, our floor reeked of pesticide. Upon opening the door to the room we were overwhelmed by the smell of pesticides--very uncomfortable (and unhealthy) to breathe, making it difficult to sleep. The hotel room windows did not open (no option) so we were stuck breathing toxic fumes. The bed was comfortable enough and had all non-feather pillows--great for allergy sufferers! Each nightstand had a lamp with a power outlet--good for charging phones and devices at bedside. The room had a microwave, mini-fridge, and coffeemaker, and the closet had an iron and ironing board. The walls were thin, as was the door that had a huge gap at the bottom; every move the neighboring guests made could be heard--even those in the room above. The bathroom had a shower (only) that, unfortunately, had mold in the grout--housekeeping needs to give that a good scrubbing. The shower water pressure was good, the shower head had a decent flow, and the hot water stayed hot. The towels were thin but absorbent. There was a multi-speed hairdryer under the sink. The WiFi was strong. Parking was free in the hotel's large lot. I'd likely look elsewhere if I'm passing through again--mainly due to the horrible pesticide smell, which is the only reason for the low rating.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, I am very sorry about the pesticide smell. I don't know why and how they will be spraying a strong smelling chemical that is toxic to humans.It never happened before. We have been using this same vendor for the last 5 years. The vendor is reputable and is certified, insured and licensed in the state of Texas. I will certainly look into it and question the vendor about the smell. Again, I am very sorry. Next time if you are not happy with your room during your check in or anytime with in a few hours of your check in, please let us know. We will be more than happy to move you to a different room or you are more than welcome to check out with no charges or penalty. Thank you for letting me know so I can look into it. Sincerely, santosh

"Clean hotel, excellent service"

5
DLO5Bl, Houston, Texas 28/01/2020

This is an excellent place to stay if you're in the Fort Stockton area. Easy on and off access to I-10, and easy to find. The beds are comfortable, and everything in the hotel and room we stayed in looked brand new and was sparkling clean. The complimentary breakfast was truly “a breakfast for champions.” It consisted of fresh fruits of all kinds, eggs, authentic potatoes, fresh juices, power bars and more. Santosh, the general manager, was a great host. We was more than gracious to my wife and myself, and helped accommodate my wife needs, which we greatly appreciate. You can tell Santosh is very serious about making this hotel a top of the line establishment (which it is) and making sure his guests are happy. I would highly recommend this hotel, and will not even consider another one if we are in the Fort Stockton area.

"Very nice modern hotel in Fort Stockton"

5
Anne D, Pennsylvania 24/01/2020

This looked like a brand new hotel but apparently it is about 5 years old! Lobby was very bright, modern and clean. Rooms were very nice and we had a very comfortable sleep. Breakfast was pretty good too with a good selection. There were also snacks, coffee etc available in the dining area all day. They also had a bar although we did not check it out. This was definitely a Best Western Plus with great staff too.

"Saturday Evening Surprise."

5
karencJ4322NL, Tucson, Arizona 23/01/2020

This was not our first visit to the Ft. Stockton BW and it won't be our last. Everything about our stay was good. The Saturday Night Surprise was that they served us Burgers and really delicious Potato Soup for free. They also have a bar.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Karen, Thank you for the opportunity to serve you. I am glad you enjoyed your stay with us. Thank you for taking the time to write a nice comments about your stay with us. We all sincerely appreciate your business and the 5 STAR rating. Thank you, Santosh

"Can't go wrong here"

5
919frankh, Wildwood, Missouri 16/01/2020

In most cities travelers have an abundance of options when it comes to "where to stay" Here at the Best Western Plus Fort Stockton Hotel...or other "BW Plus hotels" you really can't go wrong....Consistent value, exceptional service and spotless rooms.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Frank, Thank you for posting a nice comment about your stay with us. I am glad you enjoyed your stay with us. Thank you for rating us 5 STAR. We all sincerely appreciate your business. See you next time you are in Fort Stockton. Sincerely, Santosh

"Lots of Choices - Stay Here"

5
Vicky058, Bainbridge Island, WA 15/01/2020

We had been on the road for five days. This was the first night we slept well, and even too late! Bedding is so comfortable. The property is really nice and there's a bar that's open until 9 or 11 p.m. No food, just drinks. We chose this BWP because they are pet friendly but if that isn't your criteria, stay here anyway.. The breakfast was the best we've had throughout our trip. ASIDE: dinner at K-Bob's was a highlight. Inexpensive, good steak, great salad bar, full bar. Check it out.

"Great Pet Friendly Hotel"

5
Jim77406, Richmond, Texas 15/01/2020

Staff was very friendly, room was very comfortable, nice area for your pet to go potty, parking lot is well lit. They now have food and drinks on the weekend. We stay here pretty often on our journeys and will definitely be back again.

"Superb Hotel"

5
Paul G, Tucson, Arizona 05/01/2020

Located close to the highway, this hotel provides all that one needs for an outstanding overnight stay. The staff are friendly and very accomodating, the rooms are large and very clean and well appointed. The breakfast has many different items all designed to get you on the road quickly and efficiently. All of the above are the reasons that when in Fort Stockton, this Best Western is a very good choice for your overnight stay. On a note of information, this hotel also provides an evening complimentary meal. While not five star, it is wholesome and means that you do not have to go out for a meal after a long drive.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Paul, Thank you for the opportunity to server you. Thank you for the nice comments. I am glad you enjoyed your stay with us. We do provide lite dinners on Fri. Sat and Sun. Nothing fancy; but I am glad you enjoyed it. Thank you again for your business and the nice comments. See you next time. Sincerely, santosh

"Friendly staff"

5
Michlinn, Deer Park, Texas 02/01/2020

Everyone at the hotel was friendly and made you feel welcomed. Room was nice, beds comfy, everything was clean and free breakfast was great, lots of choices. I would stay again and reccomend this Best Western .

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Michilinn, Thank you for the nice comments. I am glad you enjoyed your stay with us. See you next time you are passing this way. Thank you very much for your business and the 5 STAR rating. Sincerely, santosh

"With Minor Changes Could Be Excellent"

4
Suzanne M, yuma, United States 31/12/2019

This is one of the better lodgings we've stayed at in Ft. Stockton and I'd rate it a solid 4.5. Every employee we interacted with was extremely friendly and hospitable. Lobby and rooms were exceptionally clean. Even the TV remote had been sanitized and bagged! Room/bed were large and comfortable. Very nice complimentary breakfast. Lots of extras: cookies in the lobby, pet treats for dogs, complimentary Sunday dinner (actually better classified as heavy hor d' oeuvres), deluxe business center, on-site evening bar, closed caption TV, strong WIFI, clean indoor pool, etc. For a city that offers minimal this Best Western does a great job of providing a lot. Just a few changes/upgrades would make the room excellent. There was no working bathroom fan and when I inquired receptionist confirmed room did not have one. No towel racks or counters near the shower so one had to get out wet and drip across floor to towels. No bathtub but not really an issue unless you want that. Molding in bathroom and tile on exterior of shower needs replacing or repair and there was a foul smell from the bathroom sink. There were no wash cloths but when I located a housekeeping employee she politely provided.

"Another great stay at this Best western"

5
AndrewRodney, Santa Fe, New Mexico 31/12/2019

We stayed here a year ago while traveling with our Whippets and stayed again due to our excellent experience last time. We were not disappointed this stay. This hotel has it all for those traveling though town and need a night's stay and in our case, traveling with two Whippets. The hotel is pretty new, in superb condition; clean, modern, our suite was once again HUGE with a full kitchen, huge TVs and a great dog run! The staff is friendly. This one room faced the highway but was very quiet. They did charge us a pet fee again but it was only $20 which considering the quality of the room and hotel fee, was well worth the price. Once again this location totally fulfilled all our needs and expectations.

"Refreshingtly pro-active staff"

5
User 25/12/2019

Great experience. Receptionist was very accomodating. Looked up my Best Western loyalty membership when I didn't even know I had one and applied credit to my account. Very clean, modern lobby, restaurant, and guest rooms at a reasonable price.

"Very nice hotel"

4
LindaN2965, Albany 21/12/2019

This is a very nice newer hotel. Rooms are large and comfortable. Bed is excellent - we slept very well. The desk person who checked us in went above and beyond to make sure we got the room we wanted. Usual offerings at breakfast, but overall very good.

"Great place"

5
User 10/12/2019

This Hotel was a great place to stay on are travel to see family. The room was clean and the people were nice and very helpful. I would stay again on my next trip back home or any time traveling through Fort Stockton.

"Awesome stay"

5
QuietOneInAtl, Griffin 08/12/2019

We really appreciated the free manager's special for dinner and the indoor pool and jacuzzi were wonderful. Salt water pool so no awful chlorine smell in the pool area. Definitely will stay here again on our next trip to West Texas.

"Best breakfast "

5
ada11s, Vancouver, Washington 05/12/2019

Chose this hotel for price and reviews. We've been on the road for two weeks and this was the best breakfast we've had. Both waffles and pancakes were available. Real Cheerios. The kind of milk you would want. Fresh fruit salad. Other choices. Good coffee. Friendly attendant. The hotel is new, clean, and comfortable. Nice staff. Room was roomy with lots of outlets. Good internet. Pillows were too hard. GPS had hotel on town strip but it's off the freeway.

"Our first Visit"

5
329bobp, Las Cruces, New Mexico 04/12/2019

Very courteous staff, excellent breakfast, clean and comfortable room. We will definitely stay here again, and hopefully have an opportunity to patronize the cocktail lounge. All said and done this is the nicest Best Western we have stayed in.

"You will be spoiled staying here!"

5
janmE1455AG, Tucson, Arizona 30/11/2019

My husband I stayed here on Tuesday before Thanksgiving, and again on Saturday night as we headed home to Tucson. Both stays were outstanding! The whole hotel is immaculately clean, staff welcoming, and breakfast with selection to please all tastes. Especially appreciated was a hamburger, chips, and soup supper on Saturday night. We were tired from traveling and not having to go back out to find dinner meant so much to us...Thank You Best Western Fort Stockton!!!

"When you want the best...at a reasonable onable price!"

5
oneher, Austin, Texas 25/11/2019

Absolutely excellent accommodating experience! The staff is professional and has wonderful hospitality skills. The guest room felt welcoming and even my elderly dog relaxed! I was able to go take care of some personable business and return, take a nap and then check-out with the greatest of ease. Thank you for all you do!

"Excellent hotel to stay"

5
Barbara Z, Green Valley, Arizona 19/11/2019

Overall, the best hotel that I have stayed in many years for customer service. From check-in to a beautifully prepared guest room to the complimentary dinner and full breakfast to the check out process~~ all friendly and cheerful staff exceeded my expectations. I would stay at this hotel again.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Ms. Barbara, We are very happy that we were able to make your stay a pleasant experience. Thank you for taking the time out to write a nice review. It means a lot to all of us. We all sincerely appreciate your business. Thank you for rating us 5 STAR. See you next time you are passing this way. Happy Thanksgiving to you and your family!! Sincerely, Santosh

"Back Again..."

4
User 15/11/2019

We usually stop in Fort Stockton since it is halfway to our final destination - this hotel is modern, up to date and clean - also looks great from the outside - rooms are clean and the bed is so comfortable - definitely will continue to stay at this hotel.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you for your continued patronage. We are happy that you are happy with our service. We all wish you and your family a Happy Thanksgiving!! See you soon!! Santosh

"Too Good To Be True, But it Is"

4
Martin G, Tucson, Arizona 14/11/2019

I thought that this would just be a hotel the same as any other Best Western Plus but I was very pleasantly surprised. The front desk staff was very friendly and helpful. We earned a free night stay during the early part of our trip and the young ladies at the desk helped us redeem the reward even though we had a reservation and would have had to pay for the night. After this pleasant bit of checking in, we were told that there was a manger's special that night and we had dinner, gratis, at the hotel. The property is fresh, clean, comfortable, and convenient. Cannot ask for more.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Martin, Thank you for the chance to serve you. I am glad you enjoyed your stay with us. Thank you for taking the time out to write a nice review. It means a lot to all of us. We all sincerely appreciate your business. See you next time you are passing this way. Happy Thanksgiving to you and your family!! Sincerely, Santosh

"Comfortable stay after a long drive"

5
traveler3127, Austin, Texas 08/11/2019

In the middle of a drive across Texas, our family stayed here. We were greeted as soon as we walked in and told to grab some cookies before we made it to the room. The front desk was so nice and the room was large and clean. The king bed was comfortable. The breakfast was really good and they had so many choices! The kids loved it! We enjoyed our stay!

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you for the opportunity to serve you. I am glad you and your family enjoyed your stay with us. Thank you for taking the time out to write a nice review. It means a lot to all of us. We all sincerely appreciate your business. Thank you for rating us 5 STAR. See you next time you are passing this way. Happy Thanksgiving to you and your family!! Sincerely, Santosh

"Heavenly"

5
Badell2, Texas 05/11/2019

After a rough night and a very long day of travel we stayed here. Thanks to a cheerful staff, a taco supper that was provided free, and available popcorn and cookies; we went to the well-decorated room with nice soap and shampoo, plenty of kleenex and toilet paper and soft fluffy towels. The beds were very comfortable with cuddling pillows. It was heavenly after the previous 24 hrs.

"Such a great surprise!"

5
User 30/10/2019

This BW Plus was FANTASTIC and far exceeded our expectations! From checking in to having a few drinks at the lounge, then breakfast the next morning and checking out - it was all great! Everyone working in the hotel that we encountered were very professional and super nice! Highly recommended and will definitely be staying in more Best Westerns from here on out!

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you so very much for taking the time to post such a nice review about your stay with us. I am glad we were able to make your stay a pleasant one. We all sincerely appreciate the 5 STAR rating you gave us. Hope to see you next time you are passing thru Fort Stockton. Sincerely,

"Who Knew"

5
Geo60, Southern California 28/10/2019

This Best Western makes Fort Stockton a great stop along I-10. It has a gorgeous lobby, very comfortable and clean rooms and very good breakfast offerings. It has a nice fitness center and even has a lounge and bar. Tip: Ask for a room facing away from I-10. The traffic noise didn't bother us but it's still quieter on the back side of the hotel.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Geo, Thank you very much for giving us the opportunity to serve you. I am glad you enjoyed your stay with us. Thank you for giving us 5 STAR rating and leaving us a nice review about your stay with us. Hope to see you on your next trip thru Fort Stockton. Sincerely,

"Great Oasis."

5
CaptainWout, Johnson City, Texas 20/10/2019

We have stayed at this hotel before after a full day on the road. First time we brought our pets: 1 cat and 2 dogs. The hotel has pet rooms available and nice outdoor facilities for the pets. This time I stayed in the hotel without pets. The reason I chose this hotel was because the staff is very accommodating, dinner is served for free and the hotel has a full bar. Great clean place to stay. Oh, almost forgot; the beds are very comfortable.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you so very much for your patronage. WE all sincerely appreciate your loyalty. I am glad we were able to make your stay a pleasant experience. We always strive to do our best for our guest. Thank you for the nice comments and rating us 5 STAR. See you next time you are passing this way. Thank you kindly,

"Great Place"

5
Theresa R, Santa Fe, United States 17/10/2019

This hotel provided excellent customer service in making a reservation, check-in/checkout, and dining. Room was clean and bed was very comfortable. Breakfast had an excellent variety and also offered a "to go" option.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Ms. Theresa, Thank you for the opportunity to serve you. I am glad you enjoyed your stay with us. Thank you for rating us 5 STAR and leaving a nice comments about your stay with us. We all sincerely appreciate it. Thank you.

"Excellent West Texas Stay/Gateway to Big Bend"

5
nancysN6755WM, Georgetown, Texas 15/10/2019

Like an oasis in the vast desert of West Texas. Clean, comfortable with caring staff. Breakfast with many hot and cold options and love that complimentary snacks and beverages options are available 24 hours. Very pet friendly property with a special mini dog park at back.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Ms. Nancy, Thank you for taking the time out to write a nice comment about your stay with us. We all sincerely appreciate your kind remarks and the 5 STAR rating. I am glad we were able to make your stay comfortable and pleasant. See you next time you are in Fort Stockton. Sincerely,

"Good service with bar and breakfast"

4
Lingang, Henderson, Nevada 06/10/2019

It is relatively new, and the room is not as large as those operated by large hotel brands. But this place leaves fruits and coffee maker all day for those who wants a bit or a drink. It serves decent breakfast, but the better part is the bar in the earning serves beer and all kind drinks

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Lingang, Thank you for the nice comments you posted about your stay with us. I am glad we were able to make your stay pleasant. We hope to see you in the future. Thank you.

"BEST STAY"

5
User 30/09/2019

This was a great stop on our way to San Antonio the bed was comfortable and room extremely clean, we enjoyed a wonderful evening snack and the breakfast was also good everyone was helpful and pleasant we highly recommend this establishment

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you very much for choosing to stay with us. There are 17 hotels in this small town and we appreciate that you decided to stay with us. I am glad you enjoyed your stay. Thank you for taking the time to write such a nice comment about your stay with us and rating us 5 STAR, Hope to see you next time you are in Fort Stockton. Sincerely,

"Comfortable and great place in Ft. Stockton"

5
Sheryl B, Austin, Texas 21/09/2019

Ft. Stockton Texas seems to be a busy place! It is the perfect place for us to stay after a 1/2 day drive on our way to Tucson. We have stayed at this motel at least 6 times in the past year and it is comfortable and clean. We always get a great night's sleep.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Ms.Shery, Thank you for taking the time to write such a nice comment about your stay with us. I am glad you enjoy your stay with us. Thank you kindly for your patronage. We will always try our best to make your every stay pleasant and comfortable. Thank you for rating us 5 STAR. We all sincerely appreciate it. See you next time you are in town. Sincerely,

"A clean, well-run and dog-friendly hotel"

5
Ken L, Tucson, Arizona 15/09/2019

I stayed here twice in July with my dog--on the way to and from Houston dog shows. I was impressed with the property and the friendliness of the staff. They have special rooms for people with dogs and a fenced dog run with artificial turf, which makes this a super place to stay. The hotel is clean, breakfast is what you would expect. It is a hidden gem.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Ken, Thank you for taking the time to write such a nice comment about your stay with us. I am glad you and your pet enjoyed your stay with us. We sincerely appreciate your business and the 5 STAR rating. Hope you will come back and see us again. Sincerely,

"Great hotel "

5
User 01/09/2019

Clean room, clean sheets, clean bathroom, spacious room, very comfortable and quiet. Super nice complimentary breakfast of higher quality compared with other similar chain hotels. Had a nice stay. Very impressed.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you very much for staying with us. There are 17 hotels, 18th one coming soon. We appreciate that you chose us. I am glad we were able to make your stay a pleasant one. Thank you for the nice comments. We all sincerely appreciate your business and the 5 STAR rating. Thank you kindly,

"Little gem hidden in Fort Stockton!"

5
T000tz, Brooklyn, New York 24/08/2019

My boyfriend and I needed a place to stay overnight during our road trip out west — and this Best Western Plus was right off our route. Everything went above and beyond our expectations! Extremely friendly front desk staff who checked us in and made us feel welcomed. The complimentary food was delightful, as were the staff members/cooks who prepared everything. We felt totally comfortable and safe here. Highly recommend for anyone stopping through Fort Stockton!

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you for the chance to server you. Thank you for taking the time to write such a detailed comment about your stay with us. I am glad you enjoyed your stay with us. Thank you for the 5 STAR rating and your business. Come and see us again. Thank you.

"Excellent value"

5
craigschindewolf, Galveston, Texas 22/08/2019

Great room, friendly staff, and delicious breakfast options are the main perks of this Best Western Plus hotel. The proximity to route 10 allows easy access to the freeway to continue east towards San Antonio or west towards El Paso. The hotel had cookies in the lobby for us when we checked out.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you for giving us the opportunity to serve you. I am glad we were able to make your stay comfortable and pleasant. Thank you for the nice comments. We all sincerely appreciate your business and the 5 STAR rating. Thank you kindly,

"Very nice Best Western"

5
SunCityLarryB, Sun City, Arizona 11/08/2019

Very modern, clean and well appointed hotel just off the I10 exit 257 mid way between San Antonio and El Paso. This hotel has all the amenities you need to stay awhile on business or for a good nights rest after a day of travel. Dining area is clean and spacious and even sports a bar serving drinks after 7. There's a pool and fitness room, small business office with a couple of work stations and modern lobby area. Combine all that with the friendly staff and you have a good value in a convenient location. We'll stay again.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you very very much for taking the time out to write such a nice comment about your stay with us. I am glad we were able to make your stay a pleasant experience. Thank you for your business and the 5 STAR rating. We all sincerely appreciate it. See you next time you are passing this way. Thank you.

"Couldn't be a better hotel around"

5
User 07/08/2019

Amazing, friendly and caring people at this hotel! From checking in until checking out they have been fabulous! My situation is a little unique. I checked in and managed to get really ill overnight (nothing contagious) I went to an urgent care to be seen and get medication. I needed a little extra time to get back, they were so gracious and caring when I got back; asking about my well-being, just like family would. I dont think I've ever been treated so well at a hotel and I've stayed at some of the best 5 star hotels in 4 countries! If you need a place to stay in Ft Stockton, this is the place to go (even if you dont get sick!) Not to mention the rooms are top notch and housekeeping and maintenance make sure everything is in top top shape!

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Ms. Kristen, Thank you kindly for such a nice post. We did not do anything special. It was just a common courtesy that anyone would have done and offered. But we all SINCERELY appreciate that you took time to acknowledge our hotel and team. It means a lot to all of us. Hope you are feeling better. And hope you will make it to your destination safely. Our sincere thanks,

"Best bang for your buck"

5
Jammie M, Phoenix 02/08/2019

This hotel won't disappoint! The rooms were clean and the beds were comfortable. It has easy access and and off the freeway. The customer service from beginning to end was incredible. Breakfast was fab

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Mr. Jammie, Thank you for the opportunity. I am glad we were able to make your stay comfortable and pleasant experience. We all sincerely appreciate that you took the time to write such a nice comment about your experience with us. Hope to see you next time you are passing this way. Thank you kindly,

"Very nice experience"

4
131sidneys, Hobbs, United States 29/07/2019

The staff was very helpful and was pleasant experience. I would advise anyone to stay here. The rooms were clean and the lounge was very nice touch. The night stayed breakfast was very good and many options.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, I am glad you enjoyed your stay with us. Thank you for taking the time to post a nice comment on Trip advisor. We all sincerely appreciate your business. Hope to see you next time you are in Fort Stockton. Thank you. Sincerely,

"Hidden Surprise"

4
User 20/07/2019

The Best Western Plus in Fort Stockton surpassed our expectations. The staff was very friendly and accommodating. They all made us feel important and valued. The light meal was a definite surprise after a long day of travel. If anyone is traveling across Texas on I-10, I highly recommend you plan a break in Fort Stockton.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Lois, Thank you so very much for taking the time to write such a nice detailed comment about your stay with us. I am glad you and your family enjoyed your stay with us. Looking forward to your next visit to Fort Stockton. Thank you. Sincerely,

"Great Visit"

5
Bruce A, Nashville, Tennessee 18/07/2019

This was a great hotel in a very awful city. The team at the hotel were great and very helpful. We especially liked Liz in the food service area, she both served our evening social and our early breakfast.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Bruce, Thank you for your business. I am glad you enjoyed your stay with us. Thank you kindly for the opportunity to serve you. We hope that you will come and see us again on your next trip this way. Sincerely,

"Good stay!"

5
User 17/07/2019

The most variety of HOT breakfast we ever had in a hotel: 2 brands of coffee, oatmeal, fresh made pancakes or toasts or croissants or others, boiled eggs, scrambled eggs, bacon…… just mention a few. Very friendly staff. Room is clean. Great location.

"Fantastic and Family-Friendly"

5
coby125, Albuquerque, New Mexico 14/07/2019

I don't often say this, but this was a great hotel experience. The staff were super friendly and helpful, the rooms were clean and modern. My kids were able to get their wiggles out in the pool after a long day of driving, and I used the fitness room, which had a variety of equipment- weights, machines, exercise mat, etc. The continental breakfast had a wide variety of foods, there were snacks and drinks available in the lobby (no extra charge!), and the night we arrived they were serving a free dinner of hamburgers, soup and salad. I would absolutely stay here again if ever passing through Ft. Stockton!

"Great"

5
trizdeal, Houston, Texas 11/07/2019

Very satisfied with the service, staff extremely friendly and helpful. VERY GOOD BREAKFAST. Good competitive price, the rooms have everything a whole family needs. The whole facility was very clean with personnel always ready to take care of any accidents found in the public areas.

"Staff"

5
User 06/07/2019

Was very good would stay again. Was immaculate staff friendly. Breakfast was great, even had a dinner.pool was very lovely. Used fitness center and was happy. Loved that they were pet-friendly. Would stay again

"Clean Hotel, Great Breakfast"

4
Jennifer J, Tucson, Arizona 01/07/2019

The front desk staff could definitely be more friendly and helpful, but that's my only complaint! The hotel and room were clean and well-maintained. My daughter enjoyed the indoor pool and we really enjoyed the jacuzzi after our long day of driving. We were very impressed by the free breakfast! You can make your own pancakes or waffles, and they have a cereal bar, oatmeal bar, burrito station, bagels and danishes, hash browns, scrambled eggs, bacon, yogurt, and lots of coffee and juice options!

"Knowing not a top tier-they sure came close!"

4
billv885, Scottsdale, Arizona 30/06/2019

This Best Western Plus is a quick couple of turns off 1-10. We arrived late after a long day of driving. We were greeted by friendly folks manning the front check-in desk. Little time wasted in getting us in a very clean well equipped mini suite room. We found the room clean with a very comfortable bed. (what more do you ask for a one night stay). The complementary breakfast was tasty with a wide selection of breakfast staples. We highly recommend this facility for an overnight-not sure why there would be extended stays in Fort Stockton??

"Dirty rooms"

1
User 29/06/2019

Office staff was friendly. Convenient area. For the price I would assume they would have at least clean rooms and bathrooms. We stayed in Best Western plus before in different cities with the dogs and we surprised how clean they were. This time we were traveling without the pups so we got a room upstairs for non-pets. The shower was awful with hair and dirt still in the shower, Dirt clumps and hair in the corners on the floor and stains and debris on the carpet in the room. The chair had something white and clumpy spilled down the front so couldn't even use the only seat in the room. All the prices around the same in Fort Stockton so I highly recommend you grab another hotel in this area. Best Western Plus in El Paseo is the one you want... Not the one in Fort Stockton.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Good afternoon Ms. Terri, I am sorry about the dirty room. I sent you an email this morning. I looked into what happened after I received your email. Like I mentioned in the email, the guest checked out late from that room because he checked in very late (early morning). Housekeeping staff had left for the day. After a guest checks out the room becomes available to sell on line we got sold out and the front desk staff had to go and clean the room. I see that they did not do a good job. I did refund money. If I were you, I would not have accepted that room, and would have demanded another room or would have checked out and gone to another hotel. Again, my apologies for disappointing you. Sincerely, Santosh

"An Impressive Overnighter"

4
Antipodeans_Abroad, Kettering, United Kingdom 26/06/2019

In short: While neither it or Fort Stockton could seriously be regarded as "destinations" in their own right, the Best Western Plus exceeded my expectations, and delivered a very impression overnight stay option as we travelled through western Texas. Measured in the key categories* it scored a solid 4.4 average. The long story: Honestly, we were simply looking for an overnight stay to break up a long drive from Lincoln, NM to San Antonio TX and Fort Stockton appeared to be as good a place as any in that part of West Texas. The hotel is conveniently if not romantically positioned and on the outskirts of town and therefore it's easy to find and park. The room itself was large - indeed, huge - and well-appointed, comfortable and pleasant. Breakfast was a slight let-down, with the emphasis being on "grab-and-go" food and utensils and maybe it would be nice to have a more genuine sit-down feel to things, but I suppose they are catering to the majority, to people that simply want to get on the road; fair enough. The acid test (that is, would I return): certainly, if I found myself in that part of the world again. *Key Categories Accommodation = comfort, ambiance, sleep quality, facilities: 4.5 Breakfast/Dining = quality, choice, appropriateness: 4.0 Staff = helpfulness, efficiency, politeness: 4.5 Meeting Expectations = how close to meeting the expectations they set: 4.5 Value-for-Money = taking everything into consideration and measuring this against the cost: 4.5

"Clean, Well Lighted, Comfortable, Easy to Park & Go"

5
Nathaniel N, Sacramento, California 24/06/2019

My stay was an overnighter. I arrived late and left early-ish. This spot is the very definition of speedy, efficient service inside a comely building. Carpets, walls, elevators, room and bath all very clean. It was easy to check in and out. There are several gasoline stations and full service grocery/sundries+ stores within a mile. The place is quiet and the TV screens are large. The access to I-10 was easy. It's a good place to stay.

"Great stay!"

5
Explorer39263637590, Cypress, Texas 23/06/2019

Very clean and updated. The staff was so sweet and accommodating. We stayed in two other hotels on our stay and this was by far the best. They even had a complimentary dinner when we arrived. I would highly recommend.

"Old worn bedding."

1
Laura J, Novato, California 22/06/2019

Pillows smell, the blankets in all 3 of our rooms were worn, and balled. The sheets were worn and felt like sand paper. This was so below standard for Best Western. We have successfully stayed at Best Westerns in the past. This was an extremely uncomfortable stay.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Ms. Laura, We are very sorry we disappointed you. My sincere apologies. Santosh

"Definitely stay here!"

5
lorettaf825, Kissimmee, Florida 16/06/2019

Very clean, very comfy beds, even a bar so you don't have to go out. Very quiet, secure, and nice laundry room. Huge, walk in shower! Receptionists so friendly and helpful....cookies, popcorn, snacks, and coffee...what more could you want, except maybe the usual breakfast, plus fruit salad, tortillas, oatmeal, hardboiled eggs, pancakes, homefries with onion and sausage. Convenient location, too!

"Well Run Close to I-10"

5
nowakklmt, Tucson, Arizona 15/06/2019

I've stayed here several times travelling cross country. This was the first time without a dog so I was in a room on the 3rd floor rather than the pet friendly 1st floor. Everything here is clean and well maintained. THe single bed is huge and comfortable. The A/C worked well and was quiet. We asked for extra towels and a set of sheets for the sofa bed, and these were delivered quickly. The front desk is friendly and efficient. While the breakfast is the standard 'free' breakfast food, there is an attendant who greets guests, monitors and refreshes the food, and cleans the tables, and manages this very effectively. This is also a modestly priced hotel option and I highly recommend it.

"Working man"

4
User 15/06/2019

Front desk people where friendly and quick to greet me, room was nice but felt it could use some updating. Breakfast was not acceptable for me. Location was easy to get to with a clean well lit parking lot

"Fantastic Stay"

5
dlabrake, St. Petersburg, Florida 12/06/2019

I can't say enough about how impressed I was with this property. I thought it would be an average experience because Best Western has always been more of an average hotel for me. This property was new, modern, clean, friendly and the list goes on. The hotel offered plenty of parking, a pantry, food on site for breakfast and dinner which was included in the cost of my room. The staff was so friendly. If I'm ever in Fort Stockton again I wouldn't hesitate to stay at this property.

"Very nice accommodations"

5
User 01/06/2019

Very clean, free dinner on the weekends, oustanding breakfast, beautiful rooms, and a heated indoor pool and hot tub, plus nice gym. Super friendly staff. Sujey at the front desk even got me a roll of electrical tape when I needed to repair my trailer hitch wiring. Best Westerns are nice regardless and the Best Western PLUS definitely lives up to its name. SIX STARS!

"Great family environment"

5
User 31/05/2019

I don't have anything to complain about, the price, the people are nice and polite, breakfast is delicious and weekend dinner delicious!!! I feel comfortable staying with my daughters while my husband works.

"Pet friendly, clean and comfortable bed"

5
SailerLady, Spring, Texas 30/05/2019

Have no complaints about our stay. The staff is most helpful with any issues, directions, or simple details regarding internet connections. Our room accommodations were clean, well supplied, and a comfortable bed made our stay complete. Breakfast options are far above the usual offerings at other locations we have stayed. Speedy check in and out.

"Great place"

5
Debra C, Sierra Vista 25/05/2019

Everything was clean, staff very friendly and helpful, room large and comfortable . One of the nicest places we have stayed in a long time. Large shower nice linens comfortable bed. Nice in house bar very nice hot breakfast.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Ms. Debra, Thank you very much for the opportunity. I am glad you enjoyed your stay with us.Thank you for taking the time out to write such a nice comment about your stay with us. We all sincerely appreciate your business and the 5 STAR rating. Hope to see you next time you are in Fort Stockton. Sincerely,

"The staff and stay were wonderful!"

5
User 19/05/2019

I loved everything about this hotel and hope that this is the future of where hotel chains are going. I also hope that Best Western realizes how lucky they are to have the staff they do. The enclosed pool and fitness are was wonderful and clean. The bar and breakfast area was nice with a great selection. It was awesome to be able to have a glass of wine at the end of a long drive as well as snack food all there in the hotel. The beds were extremely comfortable and our overall experience was top level for a chain hotel. Hope Best Western is paying their people what they are worth!

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you very much for the opportunity. I am glad you enjoyed your stay with us.Thank you for taking the time out to write such a nice comment about your stay with us. We all sincerely appreciate your business and the 5 STAR rating. Hope you will stay with us next time you are in Fort Stockton. Sincerely,

"Very good hotel at a great price"

4
alexandercarr210, San Antonio, Texas 18/05/2019

The hotel staff were very friendly and helpful really quick in checking in and out. Internet was good also was the morning breakfast they had a nice spread. I will definitely be back again without a doubt.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Alexander, Dear Guest, Thank you very much for the opportunity. I am glad you enjoyed your stay with us. Thank you for taking the time out to write such a nice comment about your stay with us. We all sincerely appreciate your business. Hope you will come back and stay with us again. Sincerely,

"Comfortable and convenient!"

5
lorlind, Rosenberg, Texas 17/05/2019

A fabulous hotel for the weary traveler! We had been traveling all day down a very boring I-10 from Houston and just needed a comfortable bed for the night as we traveled onward towards Arizona. This hotel seems fresh and new, which is a great testament to how they maintain it! It was clean and smelled great! The bed was comfy and our room was large enough to spread out all of our luggage! I highly recommend this hotel! It is also very conveniently located for an easy on/off from I-10!

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you very much for the opportunity.Thank you for taking the time out to write such a nice comment about your stay with us. We all sincerely appreciate your business and the 5 STAR rating. Hope you will come back and stay with us again. Sincerely,

"While visiting Big Ben National Park we stayed here..."

5
JMom2013, Denver, Colorado 28/04/2019

A Great Hotel, very clean, and quiet with great amenities and friendly service. The breakfast was better then a Residence Inn and The Managers Special in the evening was a extra bonus. I would highly recommend this hotel as a place to rest and rejuvenate. Keep up the great service!!!!!

"best western fort Stockton"

5
Judy B, Katy, Texas 25/04/2019

nice clean place to stay. we were on our way to big bend national park and stopped here for a good night's sleep. very quiet and comfortable place to stay. also the hotel was convenient off the freeway

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Ms.Judy, Thank you for the opportunity to serve you. I am glad we were able to make your get away a pleasant experience. Hope you enjoyed the Big Bend park. We all sincerely appreciate the 5 STAR rating and the nice comments. Hope to see you next time you are in Fort Stockton. Sincerely,

"Very comfortable hotel in Ft Stockton"

5
Sheryl B, Austin, Texas 25/04/2019

We have stayed here 3 times now and it is a comfortable and clean place to stop while driving to Tucson. The only problem we have had was other guests being noisy. Other than that, we have always slept well and been pleased with this hotel.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Ms. Sheryl, Thank you for your loyalty. I am glad you like to stay with us. Sorry about the noisy guest. Once in a while we do get that. Just give us a call next time and we will try to quite the noisy guest. Thank you for the 5 STAR rating. We all sincerely appreciate your business. See you soon. Santosh

"West Texas"

5
User 22/04/2019

I came to stay the night for Easter and it was great, me and my boyfriend came to spend my t together and it was a great experience for the both of us seeing how friendly the staff were and all the amenities they provided it was incredible

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you kindly for the nice comment. We are glad that we were able to make your Easter a pleasant one. Thank you for the 5 STAR rating. We all sincerely appreciate it. See you next time. Thank you. Santosh

"The right choice!"

5
martyboy1960, Adkins, Texas 20/04/2019

Made the decision to stay in Fort Stockton while attending a wedding that was almost 60 miles away. Good choice! Picking the Best Western Plus was a great choice! It's a newer property, clean, good amenities, friendly staff. They let us check in early so we could get ready for the wedding, and the checkout time was 12 noon instead of the usual 11am. Our room was clean and comfortable. It had a large flatscreen TV on wall, safe, and a wonderful kitchenette, complete with stovetop, microwave, dishwasher, and a full size refrigerator/freezer. We stayed on 3rd floor, and our room was on the backside of building, which was a good idea to avoid the road noise from the highway. The hot breakfast the next morning was great! So many choices, from eggs, sausage, biscuits and gravy, pancakes, fruits, cereals, and more. You won't be disappointed and you won't go away hungry! Best of all, the rates were very reasonable. We saved substantial bucks by staying here.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Marty, Thank you very very much for taking the time to write such a nice detailed comment about your recent stay with us. I am glad we were able to make your stay comfortable and pleasant. Thank you for the 5 STAR rating. Hope to see you next time you have to visit Fort Stockton. Sincerely, santosh

"Quite and good night sleep!"

5
felipeg168, Laughlin, Nevada 16/04/2019

This is a new hotel everthing works and the TV is huge! The breakfast is a full one with eggs, bacon, patatoes, beans and slice jalapenos! At check in they have a big bowl of cookies and a big pot of coffee in the lobby!

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you very much for your business. I am glad we were able to make your stay comfortable. Thank you for the nice comments and the 5 STAR rating. We all sincerely appreciate it. See you soon. Sincerely, santosh

"Good choice"

5
JenniferMAZ, Tucson, Arizona 15/04/2019

Great stopping point on way from Tucson to San Antonio. Newer property, about 2-3 years old. Nicely done, pleasant, clean, convenient. Very good breakfast, manager's complimentary light dinner the night we arrived was a nice touch. If you want a room on the same floor as ice machine, don't stay on second floor.

"Good overnight with yummies as at Drury"

5
Marcel E, Leesville, United States 13/04/2019

They have early evening offerings. Makes it a nice place to stay. Easy reach from I10. Pleasant staff. Wish all in chain were the same but Halas no. They also had nice breakfast offering. Room was clean and quiet.

"Great room and good happy hour!"

5
User 02/04/2019

The room was very nice and clean. They had a free happy hour (food) and a free breakfast. The pancake machine made perfect pancakes. The full service bar was nice too since we were on motorcycles. Good selection.

"Fantastic"

5
User 28/03/2019

One of the nicest hotel rooms we gave stayed in. We stayed in a Kings suite-a kitchenette with a full sized refrigerator, dishwasher, two televisions and more. None of which we used, but the room was wonderful. So was the staff and breakfast .

"Absolutely one of my BEST STAYS EVER!"

5
cockers2luv, United States 23/03/2019

I can't say enough good things about this hotel. While it is pretty much in the middle of nowhere, the service is fantastic! From the greeting at the front desk to my check out, it was a perfect stay. This is a Best Western Plus which is the higher end property, but no one does it like they do! In the lovely lobby area, they have a "mini market" where you get snacks and small things you may have forgotten, there is a very nice business center, a sitting area with a "fire" going, and in the evening they have "happy hour" where they offer coffee, tea and cookies in the lobby area, and in the dining area they have full on food to eat, all complimentary. There is an indoor pool with a hot tub so you can swim all year around! A welcome treat from lots of driving. There is a nice bar that is open in the evening where you get a drink. The dining room is a nice size and at breakfast hour they have the best selection of breakfast foods I have seen. They offer pancakes AND waffles as well as hot eggs and meat choices, oatmeal or grits, plus many other items too numerous to mention. Another feature I really liked was they have the juice machines open all day so if you want a juice instead of coffee or tea, it is available. The room was really nice and to top it off, they had chocolate mints in the room! There was also a small refrigerator with a coffee maker. Beds and pillows were super comfortable. This is a newer hotel so all the amenities are pretty new. Plenty of parking. There are restaurants nearby and freeway access is easy. If you driving through Fort Stockton and need a place to stay, this is the place! The hospitality they offer is unbeatable! Best of all, they are dog friendly! There is an additional fee for dogs, but they make them feel welcome.

"A Hidden Gem"

4
SteveinTX, Kyle, Texas 19/03/2019

I say it is a hidden gem simply because it is a little difficult to find. Hotel lacks directional signage, but with that said, it was a great stay. The rooms were quiet and the pillows were outstanding not like the crappy pillows you get in most hotels. Plus, the bed did not have 'comforters.' Instead, it had a sheet, blanket, and spread like beds should have. I arrived there on a Saturday night after a 600 mile drive. I was pleasantly surprised to find that the were serving free hot dogs and soup, salad and chips. It was just what I needed, plus they had a bar that served cold draft beer. The only negative thing I saw was that as time wnt on, the food/bar area became filled with friends of the workers. They weren't disruptive, but you could tell that everyone knew each other and were going to stay for a long time.

"Excellent hotel"

5
217paulac, Cumberland, Wisconsin 10/03/2019

This is a top notch hotel. Beautiful comfortable room. Our king suite had a kitchen with a full size refrigerator. The pool was clean and sparkling and warm. The fitness room had excellent equipment. The breakfast included eggs, salsa, beans, onions, tortillas, cheese and other toppings. Fresh cut up fruit was available throughout the evening, as were fresh cookies. The tables had fresh cut roses in vases.

"home away from home"

5
618kennyc, Acton, Texas 03/03/2019

The staff here make my stay away from home a little easier. Santosh and his team go above and beyond to make everyone feel welcome and important. This is the only hotel I will stay in while in town. The team has set themselves far apart form the rest.

"Good place to stay"

5
donnd386, Green Valley, Arizona 03/03/2019

Nice facility, built relatively recently. Somewhat hard to find, according to the GPS but we persevered. Good people, good service, good breakfast, easy check in and check out. Price is reasonable. Will stay again soon.

"Good place to stay in the middle of nowhere"

5
George H, Tucson, Arizona 23/02/2019

We had our dog Cosmo with us and appreciated how clean the room was. The hotel is easy to get to and the rooms nice. Quiet. We appreciated the free spaghetti dinner that was served the night we arrived. Not fancy, but it meant we did not have to go to a restaurant for dinner. The breakfast was modest but fine. All in all a good place to spend the night in the middle of nowhere. 8/10

"Top Customer Service"

5
terig5, Houston, Texas 22/02/2019

We spent a night here enroute to Big Bend. At walk-in we were treated efficiently and politely. Upon check-in they had "happy hour" - with snacks (something we haven't seen in hotels for awhile), cookies!, and then the following morning not just an average continental breakfast. It included perfectly fried BACON! Out of traveling inexpensively when we are only spending a short time going to our destination - these little things were unexpected in the average price range for that area. The room even had a full sized refrigerator for convenience. It is close to Wal-Mart (not a great Wal-Mart however) for stocking up if traveling into remote areas. Bed was comfortable, room clean....but the employees took it to the better level!

"not really Dog friendly"

3
320bluew, TALLAHASSEE, United States 10/02/2019

Over a three week trip this was our first night at a BW. A nice modern hotel but the most expensive we used on this trip. It certainly wasn't for the scenery, oil & gas country in West Texas is not that scenic. My service dog didn't care for it because of the ever present "sand spurs" , they had placed a small piece of indoor/outdoor carpet down but she's been trained to 'go' outdoors. We both were happy to get to the next hotel on the trip.

"What's the fuss???"

3
B1714D, Belgrade, Serbia 07/02/2019

When planning our 18 days southwest tour months ahead I picked Ft. Stockton as a lodging base for a long El Paso - San Antonio stretch. I was shocked with prices I saw for this middle of nowhere town - not only about this hotel, but others also. So, based on similarity in prices and great TA reviews (Nr. 1) I picked this BW. I must admit I expected much more, as for 160 $ a night you get a mid class hotel in Midtown NYC. Instead, you get a quite average hotel, just like any other Holiday Inn Express or Hampton we stayed on our tour for a much lower price. Room is OK spacious with all you need, lobby nice, breakfast standard American. One of the reasons I picked BW was the hot tub - this was disappointing. The water level was low and not as hot as it should be. Another disappointing thing was my daughter left her make up box in a drawer between the beds. I called the hotel from San Antonio tomorrow, explaining the exact place, but apparently they didn't find it. To conclude - it's just an ordinary hotel at an extraordinary high price.

"Slamming guest room doors"

1
elbertabob, Tampa, Florida 31/01/2019

I should have known better when then hotel called early in the day asking if we were still taking the reservation. We were driving and about 3 hours from Fort Stockton. Yes were were staying with them. I asked what interstate exit we should take. The caller was calling from the hotel but didn't know their exit. This was strange as the hotel is right on the interstate.Upon arrival (after our GPS got us to the right exit) the hotel front dest person greeted us with a coughing fit. This was a serious cold, not allergies.Opening the guest room door we were greeted with a behind the TV view of a mess of wires/cables.The electronic connections in the room were from another decade.The floor in our room was chipped. Germs?Some carpet seams in the corridor were open.The guest room doors boomed upon closing. Constant noise throughout the night.The breakfast buffet was pitiful but sadly average for todays traveller.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Sorry we disappointed you. We will use your input to make the changes and improvement for our future guests. On behalf of my staff and myself I sincerely apologize for the inconvenience. Sincerely,

"A great trip started in Fort Stockton"

5
steve59122018, Fulshear, Texas 12/01/2019

While going to Big Bend for a week I spent my first night in Fort Stockton at the Best Western before going to the park. Great place to stay! The bed was extremely comfortable. The breakfast was restaurant quality and the staff were outstanding. The rate was excellent for being in the oil field area. Great job in Fort Stockton Best Western. The only negative for you discerning customers was the tile work in the shower. I have done better.

"Going Best Western"

5
411margaretb, Glendale, Arizona 09/01/2019

This is a very nice Hotel easily found off the I-10. It ranks at the top compared to the other BW hotels I have stayed in, but is twice as expensive. I always have to take a room with 2 beds and only need 1. It is like the restaurant business, where they served you enough food for 2 people, when you only need enough for 1. I have no complaints except for the price when you are living on a budget.

"Pleasant stay in small town Texas"

5
blizard27, Toronto, Canada 08/01/2019

We were recently stranded for three days due to an auto breakdown in Fort Stockton, TX. Our one night reservation turned into three nights. The hotel manager was extremely sympathetic and honoured our discounted rate for all three nights. The biggest problem wasn't the hotel, but the fact that no mechanics work in Fort S on the weekend ! The final resolution only took 2 hours to get us back on the road. But the hotel and staff at Best Western Plus made the three days pleasant and comfortable.

"Stayed coming and going"

5
LessSt, Conroe, Texas 05/01/2019

Traveled during the Christmas holiday so the rate was expectedly very high. We decided to stay here anyway because we had a previous satisfactory stay. As before the bed was comfortable, clean and ample bathroom space. I don't know if all the rooms are the same but we had a full shower with wonderful handrails and a great sliding shower door. I wish all showers had handrails. It is an important safety issue. The desk people were efficient, the breakfast adequate for motel fare. There is not much choice in this little town but it has improved with Best Western.

"A very clean and comfortable and nice hotel"

5
Avus32, Georgetown, Texas 04/01/2019

Although we only spent one night at this relatively brand new hotel, all the staff were extremely friendly and helpful. The room was decorated very nicely and the bed was very comfortable. Lastly the free breakfast, which is customary for most Best Westerns, was excellent!

"Wonderful!!!"

5
Traveler31409759755, San Diego, California 02/01/2019

This hotel was amazing! After a 12 hour ride from Lousiana, my fiancé and I were exhausted.. the woman at the front desk helped up get checked in so quickly and promtly and upgraged our room for an inconvenience with the third party booking website we booked our room on. The girls name was Kimberly! Thank you so much Kim! You made our stay THAT much better. ALSO GREAT BREAKFAST!

"Great place stay!"

5
DDnMNM, Baton Rouge, Louisiana 30/12/2018

The breakfast was very good and is served in large area that doubles as a bar in the evenings. Hotel was very clean. Newer property. Large lobby. Staff super nice. Convenitly located along interstate.

"Price doesn't equal quality "

4
TXtravelRN, Spring, TX 29/12/2018

My family of 3 stayed here for one night while driving through Texas. Fort Stockton is a midway point between Austin and El Paso; we wanted a nice place to stay and thought for $172/night this would be a great hotel. Here are some pros and cons of this Best Western: Pros: Friendly staff, mostly clean, good breakfast, free WiFi Cons: Standard small cheap pillows that don't hold form, mold in guest laundry washing machine, dirty mop and mop water left in hallway, our room had the sensor for the remote dangling, which made it challenging to operate TV. Overall...would stay here again, but not for the price.

"Utterly outstanding"

5
AndrewRodney, Santa Fe, New Mexico 26/12/2018

Traveling though on a long road trip with our three Whippets, needed a dog friendly hotel in Fort Stockton. We usually stay at La Quinta chain due to their great pet policy but heard the one in this town was pretty awful. Decided to go to Best Western instead. Yeah, we did have to pay a $20 fee for the three dogs but that's not too bad considering what other's charge. And after staying here, while we'd love to see this chain cater to the pet traveler, I could not be more happy. First, the hotel is pretty new, in super condition inside and out. Clean, quite and the staff was outstanding in their welcome to human and K9s. We even got three little treat packages with poop bags upon check in. Next, the room was HUGE and had every conceivable goodie. It was a suite and massive with it's own kitchen area. Not that we needed it over night, still super impressive. I'm taking about a FULL refrigerator, microwave, stove top and even a dishwasher. You could spend weeks here. In the same separate room was a massive LCD TV. A 2nd the same size in the bedroom, suite area. The bathroom had all kinds of nice toiletries; see picture of kitchen and bathroom supplied. There's a really nice dog run outside with Synlawn for the dogs to run up and down on and the three Whippets did just that. Fresh cookies in the lobby along with coffee and all the accouterments. There was even a small shopping area with food, frozen items, travel items etc. We actually used the coin laundry room on the 2nd floor and for a mere $3 for wash and dry, the fancy units did a fantastic job. Seems this location thought of everything a traveler would need. VERY impressed. While we'll still aim for La Quinta chain due to the free pet policies, I'd consider BW as an alternative. I didn't think the initial price per night was that high compared to other's in the area. I've heard most hotels in Fort Stockton are expensive but in this case, we got our money's worth. HINT to BW management; go after the pet traveling family, maybe wave the pet fees for ‘members' and I'd sign up and book on all our travel IF your other hotels are anywhere as nice as the one here in Fort Stockton. Only tiny complaint was having to log into the WiFi (is that really necessary these days when such units are out and away from all the other hotels; just a tiny unnecessary inconvenience. But the WiFi is free and it was fast so this is a tiny nit pick.

"Unexpected and Nice"

5
mjsTwinCities, Tucson, Arizona 26/12/2018

We stayed here for an overnight recently. After a long day on the road it was a nice surprise to have such a lovely room. The beds were comfortable and the sheets soft. The hotel was also relatively quiet, not much in the way of hallway noise. Especially appreciated was the fenced off-leash dog area to the side of the hotel. Our two cocker spaniels really enjoyed being able to run after many hours in the car. The breakfast was one of the best we have come across in any hotel offering breakfast as part of the room price. Hot, plenty of choice and a very well maintained clean area. We would definitely stay here again.

"Like an oasis!"

5
User 23/12/2018

There isn't much as I came in from Tuscon on I-10, just long hard driving. Having this experience of lovely comfort was a real treat as I drove from LA to North Carolina. I especially loved the breakfast.

"Good place if you need to stop in Fort Stockton with a dog"

4
User 19/12/2018

Fort Stockton was a stopover for us for a long distance drive. That seemed to be true of most of the guests because the town itself is quite small. The front desk staff were friendly. Dog-friendly rooms are on the first floor and do not have carpet. They are not elegant but you don't have to worry about your dog getting a carpet muddy. Blankets were available for the dog to use on the chair. The hotel bar was nice with a community feel. Rooms were quite clean. There was a fenced dog area with fake grass. At first I thought that would not be useful but this part of Texas is so dry that real grass parks are not very good for dogs. They have stickers. The breakfast had a wide variety of items.

"Good Night in West Texas"

5
M8024CJricks, Tucson, United States 19/12/2018

Traveling from Tucson to San Antonio, Ft Stockton was a long first day but the first BW east on El Paso on I-10 that I found when I was planning our trip. It was a good choice as it was convenient to the freeway as well as local food establishments. As usual this was a very nice store ( BW Plus) with a great staff. We Travel with our small dog and being pet friendly is a must for us. This store had many pet friendly rooms and it appeared as though all were carpet free, which we like. The staff contacted us both by phone and e-mail the morning before we arrived to confirm our arrival and our estimated time of arrival. A nice "customer service" touch. We will stay here again as we travel between AZ and TX.

"Exceeds expectations in unanticipated ways!"

5
Mariah S, Austin, Texas 10/12/2018

I have stayed at 4 different hotels in Fort Stockton, and this one is my favorite, although it is not the best in all respects. Hospitality here is better than the others, though, and the breakfast is better, too. The tipping point is this hotel's dog-friendliness. If you love sweets, you will notice and appreciate the fancy candies and cookies at check-in. Our dog even got fancy dog treats!Our room was perfectly clean and did not smell pet-friendly, but it was. Our dog liked the pet blanket they provided for sleeping on the floor. This was our dog's first (and last) time to be left in a hotel room, and he got very upset while we were gone for dinner. The hotel staff retrieved him from our room, left us a note, and he stayed behind the front desk with them having a lovely time until we returned. I felt so guilty, but the staff just very kindly told me what a good dog he is and returned him to me. I learned not to leave him alone in a hotel room, but I also learned how gracious the Best Western staff are. At least one other hotel in Fort Stockton has softer bedspreads and towels, and I have stayed at a fancier hotel in Fort Stockton, but this Best Western exceeded my expectations in ways I needed, yet could not have anticipated.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Ms. Mariah, Thank you so very much for taking the time to write such a lovely comment about your experience with us. I am glad we were able to make your's and your pets stay comfortable. WE ALL SINCERELY appreciate your kind words and 5 STAR rating. Hope to see you next time you are traveling thru Fort Stockton. Sincerely, santosh

"BYOP"

3
dootdah, Tucson, Arizona 19/11/2018

Bring your own pillow. The pillows are terrible. Other than that it was nice. Beds were comfortable. Location is good....right off the freeway and friendly staff. I guess we would stay here again but would definitely bring our own pillows.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you for giving us a chance. I see that you were not happy with the pillows. Were they too soft or too firm? Last week I sold one pillow because one of our guest who has stayed with us a cpl of times insisted that I see her one or she will steal it. I understand pillows are very tricky. Very hard to find perfect one for each guest. And to be honest with you. I carry my own pillow made out of buckwheat husks that contours to my neck and head. Thank you again for your business. We sincerely appreciate your comments.

"Very pleasant stay"

5
User 14/11/2018

Hotel is very clean and staff are very friendly and helpful. Room was clean and bed was very comfy. I have stayed here several times before and it has always been a very nice place to be safe and get some good rest. I would definitely recommend this hotel will definitely use again in the near future when traveling through Texas.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you very much for your loyalty. I am glad you enjoy your stay with us. We will always try our best to make your every stay as pleasant as the first one. Thank you for the 5 STAR rating and your business. See you next time. Sincerely,

"A Great Hotel"

5
User 14/11/2018

This is a good hotel that will work hard to make sure that you're going to enjoy your stay and make sure that everything is taken care of for you. I've stayed here for a long time and any time I did have an issue it was addressed immediately. Their breakfast is good, the rooms are clean, the Wi-fi works as it should and the staff is friendly and knowledgeable. I've stayed in tons of hotels and this one is one of the best. Sometimes the prices seem high, but that's because it's in an oilfield town and demand is usually really high, even so they still provide far better rates than some of the other hotel chains, which in the Permian Basin can be as much as $400/night.

"Best Of The Best Westerns"

5
BnCrXplorerz, Pittsburgh, Pennsylvania 04/11/2018

We like Best Westerns and this one is one of the best we've ever stayed in. It's a little more expensive than most Best Westerns, but it's a notch above the rest. Nice lobby, breakfast room and bar area and big rooms with comfy beds and a beautiful bath with walk in show. The staff couldn't have been more friendly and helpful. This place is first rate.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Bruce, It is so nice of you to take the time to write such a nice comment about your stay with us. WE all SINCERELY appreciate it. We will always try hard and our best to make your every stay a pleasant experience. Sincerely, santosh

"comfy place"

5
Diane W, appleton, WI, United States 27/10/2018

easy to find right of I10. many other hotels around it. No nice restaurants close by, but McD is not that far of a drive.own the street. Restaurants not that far of a drive. Staff is friendly and helpful. Room comfortable, although I did not care for the "blanket' on the bed. not really a blanket and slippery. I prefer, something fuzzy of fluffy that feel like I have something over me. But that is just me Laundry on second floor $1.50 for wash and for dry, but the dry could have had more time but could only add the whole amount. They said detergent available by the front desk for sale.

"Best hotel I have ever stayed at that accommodates dogs"

5
dlu0926, Houston 26/10/2018

First, this is a fantastic hotel, and even if they were not so pet-friendly, they would have gotten a high rating, but their pet-friendly accommodations earn it 5 stars. First, the non-dog part of the review. It was a very nice hotel, nice lobby, friendly staff, clean and very comfortable. They had 5 carts to take luggage to and from the car and the room, so there was no waiting for a person to return a cart. The hotel had a food section in the lobby, so I just bought a frozen dinner there to eat in my room. Even without dogs, I would stay here again. This hotel had 2 things in particular to accommodate guests with dogs. First, they had a very large dog run, which is really nice for me because my girl dog will not poop on a lead. Not only did both my dogs get their business done quickly, but they also enjoyed being offlead for a little bit. My boy dog briefly had the zoomies, and my girl dog just enjoyed sitting and watching everything going on outside. When I next travel this way, I will have to allot more time just to sit in the run with my dogs. They also had really nice poop-bags by the run that made it easier to pick up after the dogs. The other really great thing was that the pet rooms had laminate flooring. In the off chance my dog would have had an accident, it would have been so much easier to clean, and besides, even without dogs, I really prefer laminate flooring, which is why I had all the carpets ripped out of my house and replaced with laminate. I liked this hotel so much that I booked it for my return trip home. I probably should have stopped in Ozona for the night to balance the travel hours, but this hotel really was worth the stay. I will stay here again when traveling west out of Texas and I have already recommended this place to all my dog friends, and I don't freely give out recommendations.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, ALL I CAN SAY IS A BIG THANK YOU!!! We really try hard to make our every guest stays as pleasant as possible, that includes our pet guests. Most of the time we succeed, once in a while we fail. But we do try hard. WE ALL SINCERELY appreciate you for taking the time to rate is 5 STAR and writing such a nice comment. We will always do our best to make your every stay as pleasant as the first one. See you next time. Sincerely, santosh

"Best Best Western for a small town."

1
Kathleen W, Sitka 17/10/2018

My husband and I stayed at the Fort Stockton, TX. BW for 3 nights. The pool area was clean and nice. The fitness center offered a great choice of equipment. The breakfast area was clean and offered a wide variety of food selections. The room was quiet and the location was easy to get to.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Hello Ms. Kathleen, Thank you very much for the opportunity to serve you. I am glad you and your husband enjoyed your stay with us. Thank you for taking the time out to write a nice comment about your stay. UNFORTUNATELY, obviously, by mistake. you RATED US 1 STAR and that made the Best western corporate contact me regarding why the rating was bad. I don't think they took the time to read the comments you left. They just saw the rating and automatically assumed that you were not happy with your stay with us and asked me to contact you. Thank you again, for your business. WE all SINCERELY appreciate it!! See you next time!! Santosh

"Unbelievable Room"

5
recorder, Pineville, Missouri 12/10/2018

After staying in some less than excellent places on this vacation, it was like a letter from home to stay in this place. A little hard to find (Phone sent me to wrong side of highway) . In addition to a wonderful large room, we also had a sitting room-kitchen the size of a room in some competing cheap places. Would have liked to have stayed longer.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you so very much for the nice comment. Thank you for rating us 5 STAR. It really means a lot to all of us. We all sincerely appreciate it. Hope you will stay with us next time you are in Fort Stockton. Thank you again! Santosh

"Good Hotel; Convenient Location"

4
Alaska23_Family, Eagle River, Alaska 11/10/2018

My wife and I stayed here one en route to Guadalupe Mountains Nat'l Park. The front desk staff were very friendly and helpful. The room was clean & the bed was comfortable. The room also had a very large refrigerator, microwave, HD television, and safe. Wifi was reliable and reasonably fast (~3mb download & ~1mb upload). There was complimentary cookies and fresh popcorn on the first floor. One comment, try to get a room not facing the highway - there a lots of trucks going by. We would stay here again when in Fort Stockton.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you for the short but to the point comment about your stay with us. I am glad you enjoyed your stay with us. See you next time. Sincerely, santosh

"Good location, clean room"

4
User 09/10/2018

Good stopover hotel on way to West Texas, right off highway. Large, comfortable room. Bedding needs improvement. Blanket and towels were not the quality expected of best western plus. Huge television and plenty of us connectors. Staff very professional. Breakfast had many offerings from scrambled eggs, waffles, pancakes, cereal, etc.

"High demand, good location, clean room"

4
Dianne W, Sugar Land, Texas 07/10/2018

Due to the demand in the Permian area, hotels can charge a premium for rooms. Be aware, that the hotel will charge on your credit card for one night stay around 11 am on the day of your arrival. The reason is too many folks cancel or just drive by without canceling on the day of arrival. So if you decide not to stay, cancel before 11 am!. There is a nice enclosed dog run for those who travel with a pet. The swimming pool in indoors due to the weather (blowing sand), the exercise room is adequate and the rooms are quiet and clean.

"Good pit stop"

4
User 07/10/2018

If I could stay at any hotel in the entire world this wouldn't be it. But on a cross-country drive after 7 hours in the car through Texas, this hotel was perfectly fine for our needs. It is clean, well-maintained, had a very well-equipped fitness center, and excellent free breakfast.

"Mr-GGs-Fort-Stockton-Best-Western"

5
Gerald G, Spring, United States 03/10/2018

***Good*** Check in went smoothly, the front desk accommodated a room change, the room was clean and bathroom was mainly clean, but there was discoloration at the seam where the back wall and tub meet. The a/c works well, the WiFi and Ethernet work, the ice bucket is generous sized, and the computer desk chair rolls easily on the carpet. Early morning coffee in the breakfast area from on on-demand coffee maker is hot. Breakfast items are varied, good, and hot. ***Not good*** The only ding is no horizontal grab bar in the shower. This is important to older people. Overall, this hotel is doing everything right and is worth a stay. In fact, other hotels where I have stayed could take lessons from this BWP.

"Expensive due to High Demand"

4
oldracerjones, Chico, Texas 25/09/2018

Overall good. We will stay again. We booked on-line after calling to see if the place was pet friendly, it was. Upon arrival we were told our suite was not pet friendly so they booked us in another, smaller room. It was great. There was no way to indicate you have a pet on the on-line booking forms.

"one night stop-over"

5
User 23/09/2018

This was a truly enjoyable experience. The room was spotless, the bed comfortable and the staff exceptional. We slept in past breakfast cut off but thought we could beg a cup of coffee. The breakfast attendant told us to help ourselves to anything that was left. How kind! We requested a late checkout-no problem. I will never stay anywhere else in Ft. Stockton.

"the best place to stay in Fort Stockton"

5
Dale C, AUSTIN, United States 04/09/2018

we have stayed at this hotel many ,many times--on our way to our cabin in Cloudcroft new mexico---it never disappoints--the pool is indoors---and hot tub--which we can swim even in the winter ! Cookies are served in the lobby--also coffee and lemon water--the cookies are very good--and a nice selection---also--great place for dogs !-The beds are comfortable--and the staff so helpful --will stay again--and again !!

"Nice Hotel with Clean Rooms and Decent Breakfast Options"

5
bizgiz, Navarre, FL 04/09/2018

We only stayed one night but found the room to be very clean, the beds were comfortable, the bathroom was updated, and the breakfast options were pretty darn good. We couldn't hear any highway noise either. Hotels in this area are expensive due to the high volume of freeway travelers, but we would definitely stay here again.

"Great people ready to help"

5
larrylG356TI, Del Valle, Tx, United States 27/08/2018

This hotel was the highlight of my trip (as far as hotel rooms went). The most comfortable beds and pillows from Texas to California and back again (therefore the best sleep). The rooms were clean and fresh, The free breakfast was nothing to write home about, but after two weeks on the road, I feel that it was the best we had anywhere. Conveniently located near I10 with relatively easy on and off access. You just have to pay a little bit of attention to make sure you don't end up back on the freeway going the wrong way.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Larry, Thank you so very much for your kind words about your experience with us. We all do work hard to make all our guest stay a pleasant one. Most of the time we succeed, but once in a while we mess up, but never on purpose. We all sincerely appreciate your 5 STAR rating and your business. Hope to see you on your next road trip. Thank you again! Sincerely, santosh

"Very clean, friendly, great amenities "

5
User 14/08/2018

This hotel is very friendly to people and pets. The rooms are clean and comfortable. They have bar and breakfast area and you can always find snacks for people and pets. There is also a pool and hot tub There was a clean fenced pet run which was really helpful A great spot

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Ms. Laura, Thank you for taking the time to write such a nice comment and rating us 5 STAR. I am glad you and your pet enjoyed your stay with us. We try very hard to do a good job. We all sincerely appreciate the opportunity and your business. See you next time. Sincerely, santosh

"Great hotel for pets"

5
Laura N, Dripping Springs, Texas 08/08/2018

The hotel was new and clean! We loved the pet park and the affordable pet fee. The staff was friendly and helpful and the pool/spa/fitness area was very nice. A tad pricey but we were happy to have such a nice place to stay inFort Stockton

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear MS. Laura, Thank you for the opportunity to serve you. Yes, I understand the rates are a little higher than the other similar hotels in cities, but that is the first reason that we are in the middle of dessert. Also, recent boom in the oil,gas, solar has created a shortage of rooms in the area. It has pushed the rates up. I am glad you and your pet enjoyed your stay with us. Thank you very much for your nice comments. We all appreciate it very much. Sincerely, santosh

"Fast, quick and easy"

5
User 06/08/2018

From the moment we stepped into the lobby, I knew I had made a great choice in selecting this hotel. It's pricey than the other surrounding hotels, due to the oilfield boom there, but it was worth our stay there. Everything was so clean. The breakfast was delicious with a great assortment to choose from. The staff was very friendly too. Definitely coming back in the future.

"Great hotel"

5
Jennifer J, Houston, Texas 31/07/2018

I stayed in this hotel for one night while traveling from Phoenix to Houston. It was very nice and pleasant. Every employee I encountered was friendly and helpful. The room has a microwave and fridge, so I just bought a frozen dinner in the lobby and settle in for the night. The room was clean and comfortable, and the breakfast was good and had everything a person could want to get going before a day of travel. I will definitely stay here again.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Hello MS. Jennifer, Thank you for taking the time out to write a nice detailed comment about your stay with us. Thank you for rating us 5 STAR. I am glad we were able to make your stay a pleasant one. We always try hard. Some time we do mess up. But most of the time we make our guest happy. Thank you again for your nice comments. See you next time. Sincerely, santosh

"Great for traveling with dogs"

5
sarahnity, Sunnyvale, California 28/07/2018

We only stayed one brief night (got in very late) but were very impressed with both the facilities and the service. Every single employee we encountered went above and beyond to make our visit the best. We really appreciated that they left much of the breakfast food out and available well past noon, since we had a very late start in the morning.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you for the opportunity to server you. I am glad you and your pet enjoyed your stay with us. Thank you for the nice comment. We do leave the breakfast out a little longer for our west coast guest to have something when they wake up, as they travel from different time zone. Also, to accommodate late arrivals like you. Thank you for rating us 5 STAR. We all sincerely appreciate your business. Thank you! Santosh

"great service"

5
keldarus, Victoria, Texas 26/07/2018

My stay here was great and the people were wonderful. The breakfast is worth the stay as well as the beds. I can stay here for my job or for a vacation. The rooms are always neat and clean so enjpy. The staff is alway helpful and they will always go out of their way for you.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Keldarus, Thank you very much for taking the time to write a nice comment about your stay with us. We try hard to make our guests happy. Thank you for rating us 5 STAR. It means a lot to our team. We all sincerely appreciate your business. See you on your next trip to Fort Stockton. Sincerely, santosh

"Great Respite~"

5
Kimberly D, Tucson, Arizona 15/07/2018

Stayed one night. The check in was flawless and the staff was accommodating. SO many amenities available around the clock. The room was cool and very clean. The king bed was comfy and the room was quiet all night.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Ms. Kimberly, Thank you for taking the time out to write a nice comment about your stay with us. I am glad you enjoyed your stay. Thank you for rating us 5 STAR. We all sincerely appreciate it. See you next time you are passing this way. Sincerely, santosh

"Great hotel"

5
Retire T, Phoenix AZ 18/06/2018

Friendly staff and property is very clean. Excellent value. Easy on and off from freeway. Stayed at this property twice and will stay again if the opportunity arises. Hotel was busy both nights we were there and pets are welcome.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you very much for staying with us. I am glad we were able to make your stay pleasant. Thank you for the 5 STAR rating. We all SINCERELY appreciate your business. See you next time. Sincerely, santosh

"Newer Hotel"

4
LessSt, Conroe, Texas 11/06/2018

To be fair it has been 2 months since our stay so my memory is fading. It is a good stopping point in the middle of no where and clean bed comfortable. Not the most reasonable rate probably because it is a newer hotel and everything feels fresher. Had some trouble getting a Best Western credit to apply but the girl at the desk was persistent until issue was solved. We'd stay there again.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you very much for staying with us again. We appreciate your loyalty. Thank you for taking the time to write a nice comment about your stay with us. I am glad we were able to make your stay comfortable. The rate in this area are going little high because of the short supply of rooms due to increase in Energy sector activity. Hope to see you next time you are passing thru Fort Stockton! Sincerely, Santosh

"great, clean"

5
User 03/06/2018

Great hotel! Our room was very clean. The indoor pool was wonderful. Our teenagers worked out in the exercise room and said it was great. The free breakfast buffet was far better than most, with do-it-yourself pancakes & waffles, scrambled eggs, ham, etc.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, I am glad you and your family enjoyed your stay with us. Thank you for rating us 5 STAR. We SINCERELY appreciate your business. Thank you! santosh

"Excellent service and quality hotel"

5
wengerc2018, Chandler, Arizona 29/05/2018

Excellent service and decent price. They also gave us the veterans discount without requiring a military ID. My husband is a veteran but didn't retire from the military so he no longer has a military ID. Most places will only give you a veteran's discount if you show an ID. We appreciated that they recognized the fact that most veterans are not retired military.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you for staying with us. Thank you for your nice comment. Nobody usually lie about their service to our nation. We want to respect that and take their word for it. Thank you for rating us 5 STAR. I am glad you enjoyed your stay with us. Sincerely, santosh

"Best in Pecos County, Texas"

5
David F, Friendswood, Texas 29/05/2018

Newer property - has a fabulous dog run! Pool & amenities. We always stay here because they have pet rooms covering the entirety of the first floor. Pecos County is in the midst of an oil production boom, so the place is filled with Oil/gas workers often...which helps to keep the breakfast ALWAYS available @ 0600, every day. Most of the rest of us just travel through, making Ft Stockton the best place to pause on that long stretch of I-10 from El Paso to Kerrville.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear David F, Thank you for being our loyal guest. We all sincerely appreciate your loyalty and business. We appreciate you taking the time out to write a nice comment about your stay with us. See you on your next trip this way! Sincerely, santosh

"Will stay here again."

5
User 23/05/2018

Best staff I have ever had to deal with at a hotel. Highly recommend to everyone. Rooms were great, bed was very comfortable and restroom was clean and well stocked. Have stayed at Hampton Inn before and had a better experience here.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Michael, Thank you kindly for taking the time out to write such a nice comment about our hotel. I am glad we were able to make your stay pleasant. Thank you for rating us 5 STAR. We all sincerely appreciate your business. See you next time you are in town. Sincerely, santosh

"A little strange"

3
Allison M, Morro Bay, California 24/04/2018

I was a bit surprised when I checked in to be greeted by clerks with pierced noses, lips, ears, etc. For a moment I thought I was on the wrong planet. I am not against this sort of thing (to each his own) but in a four star hotel I thought it was a bit much and totally unprofessional. The amenities were very good but the room, 2 queen beds, was small and the air conditioner very loud, on and off all night and kept me awake. In my opinion not worth the money. I have stayed in better places at half the price.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Ms. Allison, I am very sorry that we were not able to make your stay as comfortable as you expected. Sorry to disappoint you. I do discourage excessive piercing and do not think it is professional either. I was out of town from April 22nd and returned only on April 29. That front desk staff in no longer working for us. She found employment at another establishment. Again, my apologies for not quite meeting your expectations. Sincerely, santosh

"Wonderful place to stay"

5
Phil E, Corpus Christi, Texas 20/04/2018

This was a great place to stay on our way to visit Big Bend National Park. Beats the place we stayed in there by a mile. Very clean, comfortable bed, good spa and pool, great all around. The breakfast buffet was top-notch with a wide variety of choice of food from hot eggs, bacon, potatoes and refried beans to cereal both hot and cold. fruit, yogut, bagels, etc. Had a restful night and everything about it was great,

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Phil, I am glad you enjoyed your stay with us. Thank you so much for the nice comment and rating us 5 STAR. It means a lot to all of us. We all sincerely appreciate your comment and business. See you on your next trip to Big Bend. Thank you again. Sincerely, santosh

"Large Clean Room and Great Breakfast Buffet at this relatively new motel"

4
jsachanda, Hinsdale, Illinois 19/04/2018

Spent one night here on the way to Big Bend National Park. It was a decent hotel, neat clean and friendly staff. Our room came a couch and lounge area. All the rooms in this part of seems to have a fridge and microwave. Good beds. Breakfast included choice of many staples, juices, fruit, waffles, eggs, sausage, gravy with plenty of breads and bakery. Cereals and yogurts and oatmeal. The only issue I had was Apple maps directed me in a round about way through town. Better to access from the exit at I-10.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Mr. Chanda, Thank you for your business. Thank you for taking the time out to write a detailed comment about your stay with us. I am glad we were able to make your stay comfortable and pleasant. See you on your next trip to Big Bend. Sincerely, santosh

"Good Hotel"

4
surfinbird81, San Antonio, Texas 12/04/2018

Good location off I-10 access road. Very good breakfast. Nice fitness room. Hotel is good, but noisy. Insulation is thin because you can hear guests talking in hall and rooms. I was on the second floor.and could hear lots of foot traffic above me. Hotel door to my room let in a lot of light. Solid hotel, but better hotel options on this access road.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you for taking the time out to let us know the pros and cons of the hotel. We do have noise issues, specially when the hotel is full. Hope next time you stay we can put you on the 3rd floor so you don't have to deal with guest walking on the floor above you. Thank you again for writing the experience of your stay with us. We all sincerely appreciate it. Santosh

"Horrendous bathroom"

3
Mark B, Tucson, Arizona 30/03/2018

The tile work after a repair was as bad as it gets. Made an old motel 6 look good. Tile uneven and grout everywhere. One towel bar had fallen out and a shelf had fallen off as well. The caulk uneven and white caulk everywhere with grey tile. One whole edge of tile was missing

"Shockingly good hotel "

5
Patrick M, Houston, Texas 27/03/2018

Ft. Stockton is a major jumping off point for a lot of popular attractions to the south and north of I-10. As such there are quite a few hotels and motels in town, including brands perhaps better known than a BW Plus. In that class of hotel this is one of the best locations I've ever stayed in. It was immaculately clean, the bed was comfortable, the room spacious (with thick walls and windows), and the bathroom modern. This is our first choice in Ft. Stockton.

"Best place to stay"

5
Sherry L, Macon 24/03/2018

My husband has been working in the area and has been staying here. Myself and our son came down to join him and this place has been wonderful. The staff and management are so amazing. Everyone us so friendly and helpful. This place is so clean and nice. The breakfast and bar area is very nice. Great food. This has a family vibe.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Ms. Sherry, Thank you for giving us the opportunity to serve you. I am glad you and your family enjoyed your stay with us. Thank you for taking the time to write such a nice comment. WE ALL SINCERELY appreciate it. Thank you for rating us 5 STAR. It means a lot to all of us. See you on your next trip this way! Happy Spring!! Santosh

"Quick stop on the way home"

5
Mark J, Austin 24/03/2018

This was a late night last minute stop before getting home the next day. The staff was great. I called from the road and he held the very last room for us. Very nice BW. I always try and stay at BW, especially on motorcycle trips. I like the chain a lot!

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Mark, Thank you very much for taking the time to write a nice comment. I am glad you enjoyed your stay with us. We all sincerely appreciate your business and the 5 STAR rating you gave us. Hope to see you next time you are riding this way. Sincerely, santosh

"Need a better breakfast"

4
MNRetired2011, Torrance, California 20/03/2018

This was a very nice hotel. I would definitely recommend this hotel. The prices are a little high, but I think the hotel makes up for it. My only complaint was that the breakfast was not good at all. The eggs and sausage tasted very bad. My girlfriend described it as dog mush.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, I am sorry to here that the breakfast was not appetizing. Usually, we get nice compliments for our breakfast. I just want to let you know that if don't like what you see in the chaffing dish, you can always ask the breakfast lady make a fresh batch. Sometimes when guests come down for breakfast late or after hours, they usually find the bottom of the barrel. Again, my sincere apologies about the breakfast. Hope to see you next time. Sincerely, santosh

"Very nice!"

5
cat2009Texas, texas 19/03/2018

This was a pleasant surprise! Lobby was clean and inviting. The children appreciated the cookies. Elevator was a nice size, no squeezing the cart in. The room was large and clean, well supplied. Needed more towels and they were at door in ten minutes. Beds were comfortable. Good pillows. Pool was clean and large. Pool was advertised as heated and really was. Pool area had a restroom and shower which is nice to rinse off. The breakfast was excellent. The eggs were real eggs and children enjoyed fresh pancakes. The food and selections were good. But the little touches are what make it. Mini marshmallows for cocoa, assorted syrups for pancakes and waffles. In evenings there were cookies, yogurt, granola bars, fruits, nuts, pretzels and assorted drinks available. Staff was pleasant. Will stay again.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you very much for taking the time to write such a detailed and nice comment. I am glad we were able to make your family's stay a pleasant one. We sincerely appreciate the 5 STAR rating and your business. Hope to see you next time you are in town. Thank you kindly, santosh

"Dog Friendly"

5
User 19/03/2018

We stayed in this hotel as a stop over on our way out to Big Bend. The hotel was pricey, but this was spring break. The room was clean, well decorated. The hotel had a wonderful dog park that was clean, astro turf, and long enough for our dog to run. The hotel provides breakfast.

"Excellent Place to Stay"

5
User 06/03/2018

If you want a super clean, super quiet, comfortable place to stay, this is it! Awesome HOT breakfast with fresh fruit (apples, tangerines, kiwi, and bananas), pancakes and waffles, plus eggs and sausage with all the fixings to make burritos for breakfast! The only negative I can find is that when we checked in we were told the bar would be open for 30 more minutes, and we had just driven 1000 miles and a drink sounded nice. We took our bags to the room and immediately returned to the bar to hear the girl tell us she just shut the bar down. The posted hours still had 30 more mins before closing, which was disappointing, and rather frustrating but the AM breakfast and good nights sleep left us ready for another day on the road.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Ms. Beth, Thank you very much for taking the time to write a detailed comment. I am sorry about the bar closing early that day. We ALL sincerely appreciate you giving us a chance to serve you. Hope to see you next time. And hope the bar will be open this time. Or just give me a call. I will instruct the front desk staff to get you a drink, in case the bar is closed. Thank you for your business. Sincerely, santosh

"Very Good Quality Accommodation"

5
RoseMarie8787, Tucson, Arizona 04/03/2018

The excellent reception set the tone for a very good experience at this hotel. The rooms were clean and spacious. Breakfast was excellent. The hotel was completely booked, yet it was quiet. Check in and out processing was seamless. All hotels are pricey in this town (for some reason), but this hotel delivers value.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Ms.RoseMarie, Thank you so much for taking the time out to write a nice comment and rating us 5 STAR. I am glad we were able to make your stay comfortable. We all sincerely appreciate your business. Hope to see you next time you are travelling this way. Thank you. Sincerely, santosh

"Clean and Dog Friendly"

4
JMarko-97, Houston, Texas 03/03/2018

Fairly new hotel (1-2 years old) and is clean. Helpful and friendly staff. Free breakfast with may items to choose. Coffee bar and bar for drinks in the evening. It has separate area for dog walk, exercise room and indoor pool/ spa.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear JMarko, Thank you for giving us a chance to serve you. I am glad you enjoyed your stay with us. Thank you for taking the time out to write a nice comment. We all sincerely appreciate it. Hope to see you next time when you are passing this way. Sincerely, santosh

"What I expect in this price range."

4
DSarkozi, Houston, Texas 16/02/2018

Hotels in this area aren't cheap, for a little more than the budget places in Fort Stocken you get a lot more. Nice room (place seems brand new). There is a lounge that was in full swing when we checked in on a Saturday night but you couldn't hear in the room. The hot breakfast decent and much better than the standard waffles and muffins.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Mr. Sarkozi, Thank you for taking the time out to write a nice comment about your stay with us. I am glad we were able to make your stay comfortable and meet your expectation. We hope to see you next time you are traveling thru Fort Stockton. Sincerely, santosh

"MANAGER WITH NO CUSTOMER SERVICE WHATSOEVER!"

1
User 15/02/2018

SANTOSH VARGHESE (General Manager) has no customer service whatsoever. He has no idea how to manage a hotel. His staff isn't trained to know what services they provide. The lady at the front desk was shocked to know that after 3 yrs of working at this Best Western that the hotel offered dry cleaning to their guests. We dropped off our laundry to get dry cleaned at the front desk the day before. Today we find out that we would not get it back till tomorrow because we didn't stay at our hotel room all day waiting to pay the bill AND it is our fault for having an American Express card on file. The dry cleaning business refused to drop off our clothes until they got paid by the hotel. SANTOSH VARGHESE could care less that we were leaving the next morning and still didn't have our clothes. His solution was: “We will mail your clothes to you”! This man was so unprofessional to talk to. He constantly contradicted what he was saying. His staff is not trained to do their job right. Not to mention, not being aware of how to even do their job. I would never stay in a Best Western or Best Western Plus again after this ordeal with SANTOSH VARGHESE and his customer service and untrained staff.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear MS. Rachel, Thank you for posting your comments. I apologize for the delay in laundry service. You finally did get your laundry back the day you expected. I Just wanted to let you know that we do not become #1 in Fort Stockton, 3 years in a row, by being unprofessional. I am sorry you feel this way. Sincerely, santosh

"A Surprising Oasis"

4
Lyndal C, Toronto, Australia 08/02/2018

The desk staff were lovely, friendly and interested. Our room was comfortable and we slept well. There was no restaurant but we were happy to skip dinner. Fresh fruit and snacks were available in the dining room at all times and freshly-baked cookies appeared at about 4 pm, a really nice gesture. Breakfast was more than adequate.

"Best Western Fort Stockton"

5
Tom B, Washington, Utah, Usa 05/02/2018

This is the best hotel of the best westerns I've ever stayed in the room was absolutely spotless we were treated like a king and a queen we brought her little dog there are excellent as far as little dogs even have a doggy Robin arm for the breakfast was beyond good and we saw nothing but smile in the face so I can't say good enough about that there is an anything I could possibly complain about to sit down

"Great hotel!"

5
Tricia L, El Paso, Texas 29/01/2018

The hotel staff was Amazing! Breakfast was great and had a bigger selection than expected. Debbie who checked us in and took our reservation by phone was amazing and we will be back at this hotel when passing through because of how clean it was and the amazing customer service.

"Outstanding value and New"

5
64glenh, Anaheim, California 29/01/2018

Safe and accessible location. Facilities relatively new and well taken care of. Room was excellent and bed comfortable. Exceeded our expectations. Pool and fitness area nice. Fenced in lighted dog walk. Enjoyed and highly recommend!

"Great Stay!"

5
Howard L, Clovis, California 24/01/2018

We spent the night at the Best Western Plus...it was a great stay, one of the nicest Best Western's we've stayed at....clean, new, well maintained...friendly, efficient staff...great breakfast with a lot of variety...and clean tables in the dinning room. We couldn't find anything that was wrong with this facility. Thanks to everyone who works there for making our stay so positive! This should be the model for all other Best Westerns to judge their service and presentation to.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Howard L, I am glad you enjoyed your stay with us. Thank you for the opportunity to serve you. Thank you for taking the time to write such a nice comment about your stay with us and rating us 5 STAR. Hope to see you in the near future. Sincerely, santosh

"With kitchenette!"

4
WeOwnAFatCat, Florence, Arizona 18/01/2018

149 for a king with micro, cooktop, plates, etc and even a dishwasher. Convenient right off I10, good parking, cookies, breakfast, and only a couple of miles from town and local restaurants. Lots of room, very comfy bed, 42 inch flat screen hanging on wall.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you very much for taking the time to write a nice comment about your stay with us. I am glad you enjoyed your stay with us. Hope to see you next time you are passing this way. We sincerely appreciate your business. Thank you! santosh

"Best Hotel Value in West Texas"

5
RSW2346, Naples, Florida 12/01/2018

Quiet!; Pet Friendly - They have a Puppy Park on Site ($20 for two poodles); Clean; Easy on/off from I-10; Real Meat Breakfast (included) and a Great Assortment of waffles, cereal, yogurt, fruit, et al. Coffee - very good - needed for that early start. NFC keys for ease of use I would go out of my way to stay here again. We have stayed in Van Horn, Odessa, Midland and this is hands day two cuts above - pardon the cattle reference. And, best of all - no sulfur ./ petroleum smell

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you very much for taking the time out to write such a nice and detailed comment about your stay with us. I am glad you enjoyed your stay with us. Thank you for rating us 5 STAR. We all sincerely appreciate it. Hope to see you soon. Thank you! Happy New Year!! Sincerely, santosh

"Great place to stay with dogs and kids"

4
Nancy M, Kingsville, United States 11/01/2018

Clean, comfortable, with great facilities for pets. No carpets in pet rooms! Fenced dog walking area. Excellent breakfast included. If you have to stay in Ft. Stockton with your dog, this is the place.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you for the nice review. I am glad we were able to make your stay comfortable. Hope to see you next time. Thank you Happy New Year!! Sincerely, santosh

"BW in Ft Stockton"

4
I2952KWjuliem, Houston, United States 06/01/2018

The Best Western was nice. The staff was very pleasant and the hotel is conveniently located. The parking lot was well lit and appeared very safe. The pricing was high but in line with the very busy West Texas area due to oil and gas exploration being extremely active in the area.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you for the opportunity to serve you. I am glad you enjoyed your stay with us. Thank you for taking the time out to write a nice comment about your stay. Hope to see you next time you are passing this way. Thank you! Happy New Year!! Sincerely, santosh

"Very nice and newer hotel"

5
mbrody7, Venice, Florida 06/01/2018

This is a very nice and newer hotel that is great if you have pets traveling with you. It is easy on easy off the interstate and close to whatever you might need traveling. There is plenty of parking. They provide a nice complimentary breakfast. All in all a very nice stopping place when traveling cross country.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, I am glad you enjoyed your stay with us. Thank you very much for the opportunity to serve you. Thank you for taking the time to write such a nice comment and rating us 5 STAR. We all sincerely appreciate it. Hope to see you soon! Have a Happy New Year!! Thank you Santosh

"Modern, comfortable hotel"

4
937karinab, Round Rock, United States 05/01/2018

First time staying here and very pleasantly surprised by it. Hotel staff greeted me warmly, encouraged me to help myself to cookies, coffee, detox water, yogurt, juice, fruit and other amenities available all the time. They even bring in a bartender to serve drinks in the evening. Lovely touch after a 9 hour drive with kids.

"THE place to stay in Fort Stockton"

5
stephaniesT5462VZ, Eldorado, Texas, USA 02/01/2018

Very clean. There is a HUGE variety at breakfast with lots of protein options, waffle and pancake makers, and hot food. Coffee, fruit, yogurt, granola bars and snacks are available all day. It has a large, well lit parking lot. The service is outstanding.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you very much for staying with us. I am glad you enjoyed your stay with us. Thank you for taking the time out to write a nice comment. We all sincerely appreciate your business. Thank you for rating us 5 STAR. Hope to see you next time you are in town. Happy New Year! Sincerely, santosh

"Best Experience"

5
nataliesH9110RB, Ruidoso, United States 01/01/2018

This hotel was worth the stop. I can't say enough about all the staff and how helpful they were in all areas. Fitness room, Breakfast and dogs loved the run area. Rooms were spacious and met my families needs.

"great dog-friendly place to stop"

5
marcias2018, San Antonio, United States 31/12/2017

Ft. Stockton now has a quality dog-friendly hotel for us as we travel from AZ to San Antonio several times a year. The ADA room had excellent accommodations that we needed, as well. The breakfast was also excellent with a variety of good and nutritious items for all appetites.

"good hotel after long day on road"

4
mayday9722, Baton Rouge 30/12/2017

The staff were very busy, but friendly. The room was clean , and the AC was cold. The bed was clean and comfortable. This place was crazy busy with all the workers from the petro industry, but everybody was friendly and helpful.

"Good Place to stay in West Tx"

4
285scotte, Discovery Bay, United States 24/12/2017

On my way through Texas and needed a good place to stay before getting to El Paso this was a Jewel in a very isolated and long stretch. Room was clean, people friendly, Hot shower, great breakfast. Pets are also welcome as there were many well behaved dogs visiting. Parking was good and it had a lot of things close like gas, restaurants, and such.

"Amazing Place"

5
fampena2017, Houston, Texas 24/12/2017

I Absolutely recommend this place to Everyone. The staff was professional. Breakfast was Delicious. The beds were Extremely comfortable. My family and I will definitely be back. It's worth the Money for sure!!

"Good Hotel for Ft Stockton"

3
snappyaz, Arizona 22/12/2017

We have stayed at a number of hotels in Ft Stockton and this BW was average for the area. Everything was clean and neat and the price was very reasonable (especially since they are pet friendly with no extra charge for our dog). The service was very good. The breakfast was standard fare for a self service breakfast.

"Large-Dog friendly hotel in Fort Stockton, TX"

4
sarahU5358UQ, Walnut Creek, California 21/12/2017

My family travels from CA to Texas, where we have other family, a couple times a year. Coming from the Bay area fort Stockton is our day two stop. We travel with two dogs, a large German Shepherd and a smaller (45 pounds) mixed breed one. It is so difficult to find hotels that will accept large dogs. This best Western was such a welcome respite after an 11 hour day in the car. The fully fenced-in dog run was a gift to our furry friends who really needed to run and play off leash. They had such a great play sessionand I didn't have to stress about one of my fur babies getting away from me. The room was small for 3 people and 2 dogs, but very manageable. And the best surprise... coffee, really good coffee, at 4am when we checked out. Yes! Really!!! Fresh, hot coffee at 4 am in the area where they have complimentary hot breakfast for all guests. The management of this hotel has it down! So well run and large dog friendly, we will 100% be back!

"Very happy with our stay"

5
stowtraveller, Stow, MA 20/12/2017

This Best Western is located in a strip of chain hotels on the outskirts of Ft. Stockton; we stayed there en route to Big Bend National Park from Austin. Our room, in the back on the second floor, was clean, comfortable, and quiet. There's a generously-sized pool and spa area. The breakfast was excellent, with lots of variety and an attentive server. We can recommend this hotel and would definitely stay there again.

"Welcome Place During a Snow Storm."

5
Frances J, Tucson, Arizona 17/12/2017

I had booked this Hotel in advance as an overnight stop for my 15 year old Labrador Retriever and myself, during our permanent move to Tucson, Az. It had rained all day, but about 75 miles East of Fort Stockton, the rain turned to sleet and light snow. I was happy to reach the Hotel as I was told at my last gas stop, the weather was supposed to worsen overnight. We were given a comfortable room on the ground floor and one of the girls at the desk helped me to get my dog out of the car and walk to the pet area. Due to her size and age, my Lab has hip dysplasia and moves slowly. During the night, my Lab became wedged under the night table next to the bed and I requested assistance from the front desk to get her up on her feet. Each time I requested assistance for her, one of the staff always helped and were happy to do so. After our first night, due to the amount of snow still on the ground and my car, for our own safety we decided to stay another night. We were graciously extended an extra night and were able to leave the following morning. The helpful assistance from the office/desk staff, along with the extra linens provided by housekeeping, in addition to the warm breakfast each morning, I can't say enough good things about the Best Western Plus in Fort Stockton. The rooms were clean, neat and very comfortable. I would definitely recommend this Hotel to other travelers. It was truly a welcome respite from the grueling day of travel we had experienced on the highway.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear MS. Frances, Thank you very much for taking the time to write such a nice comment about your stay with us. I am glad we were able to help make your stay comfortable. Thank you for rating us 5 STAR. We always try our best, but some times we fail. Merry Christmas and a Happy New Year!! Sincerely, santosh

"Nice pit stop "

4
User 17/12/2017

Spent last night here. Hotel is recently updated, which was nice. Staff is very friendly. Breakfast was good with a lot of variety. Just a little hard to find after dark. We would definitely stay here again.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you very much for the opportunity to serve you. I am glad you enjoyed your stay with us. Hope to see you next time. Merry Christmas and a Happy New Year!! Sincerely, santosh

"Great Hotel"

5
Christine C, Mesa, Arizona, United States 17/12/2017

More than I expected for a hotel in this area. They have pet friendly rooms that were spotless and on the main floor. Wonderful place to stay. Everything about the hotel was top line. Plenty of fresh fruit on hand along with other snacks.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Christine, Thank you for staying with us. You have many choices in this area. About 17 hotels. We are glad you gave us a chance. Thank you for taking the time out to write a nice comment about your stay with us and rating us 5 STAR. Hope to see you next time. Have a wonderful Holiday Season!! Sincerely, santosh

"Wonderful staff and amenities"

5
CasitaGypsy, Bardwell, Texas 14/12/2017

Everyone we met there were excellent with friendliness, knowledge and services. Our room was quiet, comfortable, and clean. Indoor spa was a real plus after long day on the road. We felt very confident about vehicle security too.

"Great Service, nice hotel"

5
X7738TKdavids, Satellite Beach, United States 14/12/2017

great experience at Fort Stockton, TX Best Western. Helpful and courteous staff, clean room. They accommodated my reservation request perfectly - great experience. When passing through on I-10, I'd absolutely stay here again!!! Thanks for the nice hotel, great service, and friendly staff.

"Nice Best Western"

5
O9811RCrobertk, Apache Junction, United States 10/12/2017

Enjoyed this hotel a lot, but could use some restaurants closer by. After driving all day, you really don't want to get back in the car to try and find a restaurant in the dark. I did enjoy working out in the exercise facility.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you for the opportunity to serve you. I am glad you enjoyed your stay with us. Thank you for rating us 5 STAR. WE ALL SINCERELY, appreciate it. Hope to see you next time you are in town. Have a wonderful Holiday Season!! Sincerely, santosh

"Line Superintindent for RGEC"

5
J8851OTdannys, Brackettville, United States 08/12/2017

this Hotel will always introduce them selves with pride, smiles and ensure your are satisfied at check in & check out. they explain inform you of all the facilities the have as swimming pool, exercises room which has enough to do any exercise your want to do. Bar is excellent & makes most of anything you ask for as to where the bar tender welcomes with smiles.

"Nice place to rest"

4
Stephanie S, Sierra Vista, Arizona 06/12/2017

Nice place to rest closer to the interstate. Good breakfast, comfortable and clean beds and rooms. Pet friendly with enclosed area to walk/potty the dog. Stopped there twice on way to and from visiting family. Would definitely stay there again.

"Clean, quiet and very comfortable."

5
alfonzoc794, Anaheim, California 04/12/2017

If your you've been driving for many hours and your suffering from “road weary”, then I suggest you stop at this hotel for a night of good rest. They have room that are pet friendly and many snacks to choose from when you first enter the hotel's lobby.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you very much for giving us the opportunity to serve you. I am glad you enjoyed your stay with us. We all sincerely appreciate your business and for rating us 5 STAR. Hope to see you next time you are in town. Happy Holidays!! Sincerely, santosh

"Wonderful pet-friendly hotel"

4
U5328DWbarbarav, Houston, United States 04/12/2017

Staff were all polite and friendly at check in and check out. Breakfast buffet was fresh, hot and plentiful. Room was clean and comfortable. Also perfect for guests traveling with a dog, because the floor in my dog-friendly room was not carpeted. Love the pet-friendly atmosphere, especially the large, well-lighted, clean, fenced area, where it's possible to allow your dog to explore off-leash. I would definitely stay at Best Western Plus Fort Stockton again.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Ms. Barbara, So nice of you to post such a nice comment about your stay with us. I am glad we were able to make your stay comfortable and pleasant. We thank you for choosing to stay with us. We all sincerely appreciate your business. Happy Holidays!! Santosh

"Beautiful pet friendly property"

5
User 28/11/2017

Driving from Tucson to Austin we stopped for the night at the BW Plus. A quite new hotel that is immaculately clean with very kind and helpful staff. If you are traveling with your dog they have a great dog run conveniently located to the side of the hotel. They also have a small bar and a lovely free breakfast in the morning! We would be delighted to stay here again if we were in the area.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Tallteri57, We are glad you and your pet enjoyed your stay with us. Thank you for taking the time out to post such a nice comment and rating us 5 STAR. We all sincerely appreciate it. Hope to see you next time. Happy Holidays!! Sincerely, santosh

"Great dog friendly hotel"

5
coastalkids1, Vancouver, Canada 27/11/2017

It was a great breakfast. The dog run was also great with artificial turf, chain link fence and a gate. After traveling for 6 days it was a nice surprise to have this. I We did find the rate high as the day we checked out it was $60 cheaper. And in the middle of the week

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you for taking the time to write a nice comment and rate us 5 STAR. Rates in this area are usually high on the weekdays because of the high demand by energy companies. Weekends are a little cheaper. But we are comparable to any other major brands in Fort Stockton. I am glad you enjoyed your stay with us. We wish you and your family a very Happy and Jolly Holiday Season!! Sincerely, santosh

"Great Place"

4
543jeffe, Pensacola, United States 27/11/2017

This place is a great place to stay. Good breakfast, the beds were comfortable. The dogs enjoyed it and the family did to.I would recommend it to anyone cruising through Ft. Stockton. Customer Service was excellent as well.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you for taking the time our to write a nice comment about your stay. I am glad you enjoyed your and your family enjoyed your stay with us. WE ALL sincerely appreciate your business. We wish you and your family a very Joyous Holiday Season!! Sincerely, santosh

"With not a lot of choices...this is a good one"

4
OCReporter2, Clovis, California 25/11/2017

Pretty average hotel but a pleasant oasis in a kinda bleak environment. Nice they accommodate pets with a decent dog run. Room was clean if a bit small. There is some decent food available. Staff is nice and public spaces are attractive and clean. Glad they were there after a LONG drive across Arizona and New Mexico.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you for giving us a chance to serve you. I am glad your stay with us was comfortable. Hope to see you next time you are in town. Have a nice Holiday Season! Sincerely, santosh

"Exceptionally clean and comfortable "

4
gomccall, California 24/11/2017

The manager was mopping the floor as we pulled up to check in. We were welcomed with a smile and the offer of refreshments. The indoor pool and jacuzzi were the perfect balm after a long day of driving. The rooms are a decent size and beds are comfy. Tissue and toilet paper are a bit harsh so travel with your own if that's important to you! The breakfast is very good from omelets to waffles.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you for giving us the opportunity to serve you. I am glad you enjoyed your stay with us. WE all sincerely appreciate you for taking the time out to post a nice comment and rating us 5 STAR. Hope to see you next time you are passing this way. Have a nice Holiday Season!! Sincerely, santosh

"Highly recommend"

5
R135OIrichardb, Des Moines, IA, United States 22/11/2017

Very nice hotel, clean, friendly staff, great breakfast with staff attendant available and offering assistance. Great front desk clerks. Reasonably priced. Free cookies was a nice added extra. Only our second stay at a Best Western. This hotel caused us to sign up for the rewards program and seek out other Best Westerns on our travels.

"Satisfied"

5
Ed T, Palm Desert, California, United States 19/11/2017

Was a great experience which was a surprise being we went online and took what was available at a late date. Will definitely use this one again, thanks to all involved. Out of things to say and so I'll just repeat, Outstanding.

"Best Western Plus- Fort Stockton,Tx"

5
Sandra J, Texas, United States 14/11/2017

Very new, super clean hotel. Rooms were larger than average hotel sizes. Hotel was quiet, even though pretty full with guests. Beds comfortable. Very pet friendly hotel from front desk personnel to the treats provided. Also has a fenced in dog run with grass turf, which we rated highly since our pets travel long distances with us. Our pets enjoyed running and playing outdoors,as we sat with them eating the coffee and cookies hotel provides. Breakfasts are great, even the pancake maker.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear MS. Sandra, We are glad you and your pet enjoyed your stay with us. Thank you for taking the time to write a nice comment about your stay. We appreciate that you rated us 5 STAR. Thank you for your business. We hope that you will come back and stay with us again. Have a nice Holiday season!! Sincerely, santosh

"one of the best bw plus"

5
bob b, Cascade, Idaho 13/11/2017

it s readily apparent that when this motel was built a couple years ago they made some good choices. In particular, the room seemed more spacious than most, including bathroom. the motel includes a bar open in evenings, and cookies, coffee, and more available 24 hours. clean, good bed, TV on wall so as to free up cabinet top space, and adequate well-lighted parking. well above average BW+ at the same price point. will return when on same path.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Bob, Thank you very much for taking the time to write a nice review about your stay experience with us. I am glad we were able to make your stay a pleasant one. Thank you for rating us 5 STAR. We all sincerely appreciate your business. Have a nice Holiday Season!! Sincerely, santosh

"Surprisingly great!"

5
ChristieP, Grapevine, Texas 06/11/2017

My husband and I stayed here for one night, and I must say we were totally impressed. The staff was friendly and helpful, the hotel was quiet and spotlessly clean, the bed was comfy, the towels were fluffy, and the breakfast was delicious. I would gladly stay here again!

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear MS. Christie, I am glad you enjoyed your stay with us. Thank you for taking the time out to write a nice comment and rate us 5 STAR. WE sincerely appreciate your business. Hope to see you on your next trip this way. Have a nice THANKS GIVING!!! Sincerely, santosh

"Long Trip"

4
Y546DKjerryh, Yuma, United States 04/11/2017

The hotel accommodated me and my dog very well even with a late check in . They have a fenced dog walk which was clean and well maintained. The room was clean and very quite and I was able to get much need rest before continuing my cross country trip.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you very much for the opportunity to serve. I am glad you enjoyed your stay with us. We appreciate your business. Hope to see you next time. Sincerely, santosh

"Relaxing and fun"

5
B6063UVjessican, Pecos, New Mexico 30/10/2017

It was a getaway for the weekend it was nice to have a bar in the hotel we had a good time and a good night sleep and a good hot breakfast the employees were very friendly and welcomed us to cookies and drinks I would stay again

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you very much for taking the time out to write a nice review about your stay with us. Thank you for rating us 5 STAR. We are glad you enjoyed your stay with us. We all sincerely appreciate your business. Hope to see you next time. Sincerely, santosh

"great place to stay"

5
nadine c, Lancaster, California 30/10/2017

We were on our way to Belton Texas to deliver daughters things as she just relocated from Phoenix. We arrived 1 hour past midnight and we thought there would be problem with reservation cause we were late and the gentleman at counter stated that everything was fine, checked us right in. The breakfast was good, room very clean, bed comfortable. We will surely stay again.

"Leisure travel"

5
Charlene B, Shamokin Dam, Pennsylvania 29/10/2017

Used on the way to Big Bend National Park from Midland airport. Not much to do in Fort Stockton so was really a stopping point for us to rest in a nice hotel. South Texas is an interesting place to visit.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Charlene, Thank you very much for staying with us. I am glad you enjoyed your stay with us. We sincerely appreciate the 5 STAR rating you gave us. We also appreciate your business. Hope to see you next time you are in town. Sincerely, santosh

"very good hotel"

5
changbingx, China 24/10/2017

good breakfast, good room, good employees. I am on business often, I had stayed in many many hotels, I like Best western. I would like to introduce THE BEST WESTERN to my friends, I hope BEST WESTERN get better.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Mr. Changbingx, Thank you kindly for such a short and great comment about your stay with us. I am glad you enjoyed your stay with us. Thank you for giving us 5 STAR . We all sincerely appreciate your comments and your business. Hope to see you next time you are in Fort Stockton. Sincerely, santosh

"Recently remodeled, a perfect place to stay."

5
User 22/10/2017

Very friendly and accommodating staff. Clean and comfortable room. This hotel was unique because it included a bar adjacent to the lobby where my wife and I enjoyed the company of the bartender and a good stiff drink before retiring!

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you very much for staying with us and giving us an opportunity to serve you. I am glad you enjoyed your stay with us. Thank you for taking the time out to write a nice comment and rating us 5 STAR. We sincerely appreciate your business. Hope to see you next time you are in town. Thank you! Sincerely, santosh

"Friendly Staff and great for pets"

5
User 21/10/2017

This was an overnight stay on our way through the area. We booked last-minute and there happened to be a pet-friendly room which was handicap accessible (we did not need this feature but it was helpful). The room was clean and we loved the tile floor for the dogs. It was quiet and right by a side exit for the dogs. The staff were very friendly and helpful and made some good suggestions. Breakfast was good although the yoghurts were frozen so I mentioned this to the lady who worked there and she gave me two new ones. Our dogs loved the dog run and were pleased to have the AstroTurf so no sand spurs (be careful of these if you take your pets on the regular grass!). The only downside was that the dog run was at the opposite end of the hotel to the pet friendly rooms. My dogs have to go out during the night so we had to make do with the grassy (and sand spur area). As far as the handicap accessible room is concerned, I would like to make a suggestion that there be a bigger shelf in the shower as our toiletries kept falling off the soap dish. That is no good for a disabled person. Also a seat for them to sit on would be good. We were very pleased with our stay. Thank you very much!

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Stephanie, Thank you kindly for writing such a nice detailed comment about your stay with us. We just want you to know that, we all sincerely appreciate your nice comments and your 5 STAR rating. We also appreciate the opportunity to serve you and hope that you will stay with us next time you are in town. We will always try our best to make your every stay as comfortable as possible. We will also see to it that you don't get a handicap accessible room and a room closer to the dog run. Thank you very much! Sincerely, santosh

"Family Trip"

4
154enriquep, san antonio, United States 20/10/2017

Overall great service from the check in process to the check out process. Very helpful staff and were very knowledgeable of the area in Ft Stockton. The only issue was the breakfast sitting area was small had to wait to sit since seemed that it was quite busy towards the end of breakfast.

"Good value"

4
Jeffrey T, Benson, United States 19/10/2017

Conveniently located just off the Interstate with fuel stops, restaurants and a Walmart close by, this property offers a pleasant opportunity to rest from travels. The clean room benefits, in my opinion, from having a tile floor. Having all the drains work as designed eliminates the annoyance present when they don't. The hot-and-cold breakfast offers a variety of options and the ample seating area adds to the pleasure of enjoying that meal. The staff is helpful and efficient. The only drawback I experienced was slow internet. Overall, the value is good for your leisure travel dollars.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Jeffrey, Thank you very much for giving us the opportunity to serve you. I am glad we were able to make your stay comfortable. Thank you for taking the time to write a detailed comment about your stay. We sincerely appreciate your business. Sincerely, santosh

"Great breakfast and super clean rooms"

5
Deraj M, Columbus, Ohio 16/10/2017

This location has a great breakfast. I wasn't expecting everything they had there to be free. This location is amazing how clean it is. The staff is very professional and so friendly. If you're in Fort Stockton this is your best place to stay.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Mr. Deraj, Thank you very much for taking the time to post such a nice comment and rating us 5 STAR. Thank you for the opportunity to serve you. I am glad you enjoyed your stay with us. We all, at the Best Western Plus appreciate your comments and your business. Hope to see you next time you are in town. Sincerely, santosh

"Stay here if ever in Ft. Stockton!"

5
NotWAS, Corpus Christi, Texas 16/10/2017

Going above and beyond...that is this hotel! WOW, just WOW! We have stayed in many, many hotels, including Best Westerns, and this one is so, so accommodating. We had to evacuate from Corpus Christi when Hurricane Harvey was approaching, so we decided to get out of all of the bad weather (which reached FAR inland) and went out to West Texas, Ft. Stockton to be exact. We reserved a pet-friendly room at this hotel. It was very pet-friendly with its hard floors (they had a wood look to them) and not carpeting. All of the pet-friendly rooms were grouped together on the first floor, conveniently located near an exit door. The room itself was very clean and all of the amenities you could want or need. Outside of the hotel, they had a dog run for the dogs complete with little baggies for scooping up their poop! Breakfast was also included with the room, as it always is at Best Western Plus hotels. But, this breakfast was a FULL, multi-choice breakfast and it was very tasty (not just "OK" like more breakfasts are at hotels). It was the best serve-yourself breakfast we have ever had at a hotel. The management and the people at the front desk & in the dining room were nothing short of very friendly and helpful. I cannot think of one thing to complain about at this hotel. I give this one my highest marks!

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest. Thank you kindly for taking the time out to write such a detailed review. I am sorry you had to evacuate your home and had to come this far to stay with us. We are glad we could make your stay with us comfortable enough. Hope your life is slowly getting back to normal. Thank you again for your nice comments and 5 STAR rating. Hope to see you next time, not because you have to evacuate, but you were passing this way on your vacation to Big Bend and you decided to stop by and say HELLO! Sincerely, santosh

"Our stay in Fort Stockton"

5
User 16/10/2017

One of the best BW we have ever stayed at. Clean, pretty, very nice staff and great dining/bar area. Rooms are spacious and clean and they have great showers. My only complaint is the hot food was NOT hot.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear MS. Kay, I am sorry about the food being cold. I don't know what happened, but I will certainly check the chaffing dish to make sure it is working properly. I just want to thank you for your comments and for your business. Thank you for the opportunity to serve you. Hope to see you next time you are passing this way. Sincerely, santosh

"Fort Stockton Best Western Rocks!"

5
suzannemL2690FO, Houston, United States 14/10/2017

Excellent place to stay if traveling through West TX. The lobby and restaurant were very clean and everyone I encountered on the staff was friendly & helpful. The breakfast buffet is excellent - everything you could want and more!!!

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear MS. Suzan, Thank you kindly for the opportunity to serve you. I am glad you enjoyed your stay with us. Thank you for taking the time to write a nice comment and rating us 5 STAR. We all sincerely appreciate your business. Hope to see you next time you are passing this way. Thank you! Santosh

"Best stay I've ..."

5
David G, Kerrville, Texas 11/10/2017

... ever had in Ft Stockton. The room was spacious and well-maintained, and the check-in was trouble-free. These are NOT things one should take for granted in Ft Stockton, even at other fairly new properties.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear David, Thank you very much for giving us the opportunity to serve you. I am glad you enjoyed your stay with us. Thank you for taking the time out to write a nice comment about your stay with us and rating us 5 STAR. Hope to see you next time you are in town. Thank you. Sincerely, santosh

"Great place!"

5
Mary S, Allen, Texas 10/10/2017

My husband and I stayed there for one night on our way to Big Bend National Park. It was very clean and employees were very friendly. The free breakfast was great! We will definitely stay there again.It was very comfortable.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear MS. Mary, Thank you so much for taking the time out to write a nice comment and rating us 5 STAR. We all SINCERELY appreciate your business. I am glad we were able to make you stay comfortable and pleasant. Hope to see you next time you pass this way. Thank you! Sincerely, santosh

"Nice Surprise"

4
ronaldsC9739JP, San Tan Valley, Arizona 25/09/2017

We normally stay at another property when traveling through but it was full on this date so we stayed at BWPlus. It was a very nice surprise when we arrived and checked in and we will stay here on future trips when possible. They are pet friendly and 60% less expensive for pets than the competitor we had stayed at.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest. Thank you for giving us a chance. I am glad you and your pet enjoyed your stay with us. We sincerely appreciate your nice comments and your business. See you soon. Thank you again! Sincerely, santosh

"Brilliant"

5
andy-mary, yorkshire england 21/09/2017

Great hotel. Oh if only all hotels could be line this one. Everything was perfect to make one have a lovely stay. Beds were comfortable in spotless clean rooms. A nice bar to relax in the evening and one of the best breakfasts around. Well done! Best Western Plus will be one of our go to hotels in future if they are all like this one.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Andy&Mary, Thank you for such a nice review. We appreciate you for taking the time to write the nice comment and rate us 5 STAR. I am glad you enjoyed your stay with us. We will always do our best to make your every stay a pleasant one. Hope to see you next time you are passing thru Fort Stockton. Sincerely, santosh

"Exceptional"

5
William B, Mansfield, TX, United States 20/09/2017

Best BW I have ever stayed at. The room was perfect and the pool and spa was a welcome sight. More breakfast items than I've ever seen at a BW. And the staff was great. Very friendly and helpful with everything and anything.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear William, Thank you for taking the time to write such a nice comment and rating us 5 STAR. I am glad we were able to make your stay comfortable and pleasant. We all sincerely appreciate your business. We will always do our best to make your every stay with us as pleasant as this one. Hope to see you on your next trip this way. Sincerely, santosh

"If This Is The Best"

3
James P, Houston, Texas 17/09/2017

If this is the best hotel in Fort Stockton consider another town. Nothing really wrong; just $100 plus for the equivalent of an old Hampton Inn. Had a suite (ha) and two people still could not watch tv except lying in bed. Breakfast was fair; only meat was a little sausage in gravy for biscuits. Scrambled eggs and fried potatoes were luke warm and tired at 7:00am. King bed was very good.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear James, Thank you for giving us a try. We are sorry we were short of your expectation. The wall mounted 49" TV is adjustable and movable to watch from any angle. Sorry, we could not provide you with made to order omelettes. We are not equipped with a full kitchen. There is nothing for 100 miles east or west of Fort Stockton and there the towns are very small. So, if you don't have to take I-10 then please take I-20. You will be able to stay in Midland or Odessa. These are bigger town and you have more choices. If you have not already tried, you can try, Fairfield or Holiday inn express in Fort Stockton on your next trip this way. Again, my apologies for meeting your standards. Sincerely, santosh

"Great Hotel in Fort Stockton"

5
User 17/09/2017

The best place to stay after a long day on the road. The staff was friendly and made our stay enjoyable. Very clean and modern hotel. We have stayed here twice and plan on staying again when we pass through the area.

"Best Dog Run in Texas!"

5
catherinee806, Magnolia, United States 14/09/2017

The room was very comfortable really liked the tv and all the channels made it easy to veg out after our long drive. The best thing was the astro turf dog run where my dog could actually run and have some fun after being in the car for so long.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear MS. Catherine, Thank you so very much for taking the time to write a nice comment. I am glad you and your pet really enjoyed your stay with us. Thank you for rating us 5 STAR. We all, at the best western really appreciate the comment and your business. Hope to see you again. Sincerely, santosh

"Enjoyed the stay"

5
User 13/09/2017

Hard to find a hotel with a really handicap accessible room. This hotel was great. No carpeting on floor helped with moving the wheelchair. Beds were low enough to access. Roll in shower greatly appreciated. Will definitely book here for all future visits

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear MS. Irene, I want to thank you for giving us a chance to serve you. I am glad you enjoyed your stay with us. Thank you for taking the time out to write a nice comment about your stay with us and rating us 5 STAR. We all sincerely appreciate it. I just want you to know that this is the only ADA king room that has no carpet and therefore, they sell out fast. So if you need to book it you must book it way in advance. Thank you! santosh

"Staff were brilliant"

5
Jan D, Thornhill, United Kingdom 12/09/2017

My husband and I had a wonderful three days here, the hotel is very clean ,the pecos roadhouse next door is very handy for food ,Debbie on the front desk is a delight and very helpful .monica on the bar is great company as was the first barmaid though we never got her name .watch out for the snakes girls Jan and bob (Scotland)

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Jan, Thank you so very much for staying with us. There are 17 hotels in this small town and we are happy that you chose us. I am glad you and your husband enjoyed your stay with us. Thank you for taking the time out to write a nice comment about your stay with us. It really encourages us to go above and beyond to make our every guest happy. Hope to see you next time you visit US and pass this way. Have a nice Holiday Sincerely, santosh

"Great Customer Service"

4
Alton V, Needville, United States 12/09/2017

Everyone was very helpful and kind. The room was nice. The included breakfast was better than the norm. When we asked for directions, they immediately were able to send us the right way. Customer service is obviously important to the staff.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Alton V, I am glad you enjoyed your stay with us. Thank you for the opportunity to serve you. WE ALL SINCERELY APPRECIATE YOUR BUSINESS AND NICE COMMENT. Hope you will come back and see us soon. Thank you kindly, santosh

"Great Breakfast "

4
Anne B, Daytona Beach, Florida 12/09/2017

This hotel had the best breakfast buffet of any Hotel chain we've ever stayed at. Best Belgian-type waffles, pancakes, sausages, fruits, cereals & almost everything you could think of. We'd come back again just for that!

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Anne, I am glad you enjoyed your stay with us. Thank you for the opportunity. Thank you for taking the time to write a nice comment. We all sincerely appreciate your comments and your business. Hope to see you next time you are passing this way. Thank you! santosh

"Our stopover place for road trips"

5
CrystallinePhoenix, Fredericksburg, Texas 06/09/2017

We stop here at least once a month on our business trips to our selenite quarry in New Mexico or our stone mill in Belen, NM. The rooms are really nice, especially with an upgrade to a suite with a full kitchen and fridge. Always ask for the quite side as the noise from IH-10 can be bad at times.

"Heading home"

4
Victoria W, Conroe, United States 05/09/2017

Nice hotel. A little difficult to get to late at night when no knowing where you are. Even my GPS was confused. Room was nice and clean, although towels looked thrown together instead of neatly folded. Breakfast was good and a variety offered.

"Great stopover for the travel night"

4
connollybb, Sacramento CA 04/09/2017

This note was close to the highway and a great place to layover for our cross country drive. Clean and well maintained. Small problem with the internet but otherwise a great stay. Customer service was excellent.

"Evelyn Johnson"

1
mimijohnson2, Oxnard, California 02/09/2017

Rude, combative manager who told me he did not believe my dog was a service dog. The fruit in basket for arriving guests looked old. Room not clean, walls thin allowing noise to penetrate. Breakfast looked unappetizing so did not eat.

santosh v, General Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Mimijohnson2, my apologies for the behavior of the manager at the front desk, unclean rooms, unappetizing breakfast, thin walls, bad fruits and all that went wrong with your stay. I am glad you took the time to write this comment on tripadvisor so all those who are reading will know that, time to time, we mess up. Now all the other 16 hotels in Fort Stockton will know that we are not paying our guests to post good comments about our Hotel which made us number 1 out of 17 hotels in Fort Stockton, ever since we opened 2 years ago. I am very sorry and regret that we lost your business. Sincerely, Santosh

"Disappointed"

1
Carl S, Boerne, Texas 29/08/2017

Door lock was broken, the pancake maker was broken, the bacon was microwaved, the downstairs men's bathroom had no paper towels, upon departure at 8am there was no one consistently manning the front dest, the Manager's apology came across as mechanical when discussing the critical issue of door not locking properly and offered no assistance when I let him know I now have an issue of securing my luggage during breakfast. Won't be back.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Carl S. I am very sorry your stay was disappointing. I wish you could have let the front desk staff know, upon checking in, that the door was not locking properly. We do not want any of our guest to stay in a room that is not secured. We would have gladly moved you. I am sorry about the pancake machine. We had called in the service but due to flooding issues they did not give us any date when they can come out here to fix it. But we had waffles available. I sincerely apologize for all the inconveniences you had during your stay with us. We were severely short staffed because some of the employees called in as they went to help their relatives. I was pulling 3 shifts that day. But it should not be an excuse for any of the inconveniences you faced. All I can say is I am terribly sorry! Sincerely, santosh

"Home away from home"

5
Linda L, Corpus Christi, Texas 29/08/2017

The staff are above excellent! The facility is great, Fenced dog run for you pets to do their business and stretch. The heated pool and spa, great gym to work out.. you could take a vacation right there.... wonderful.....I fled the Hurricane and these people went beyond and above to make the stay excellent......

"Great"

5
josephbT582CQ, Round Rock, Texas 29/08/2017

I have stayed at more than 50 hotels is the past few months and the staff at this one was by far the best. They were the most friendly and helpful. I was upgraded a room, and that room was perfect. If you stay in Fort Stockton this should be the place.

"Good quality hotel on the interstate"

4
TravellingFamily2010, New York 24/08/2017

We had a pleasant overnight stay in this hotel where everthing worked well and service was very friendly. Complimentary breakfast was very good, and far better than what is common for this price and type of hotel.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you very much for giving us an opportunity to serve you and your family. I am glad your stay was pleasant and comfortable. We will always do our best to make your every stay as pleasant as the first one. Thank you for taking the time to write a nice comment. We sincerely appreciate it. See you next time. Thank you! santosh

"Very pet-friendly"

5
User 24/08/2017

Clean, newer Best Western along I-10. Comfortable bed, good shower, huge breakfast. Our dog got a bag of bacon treats when we checked in. We will be driving this stretch of I-10 often in the next few years and will definitely stay here again.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you for the opportunity to server you and your family. I am glad you enjoyed your stay with us. Thank you for the nice comments and rating us 5 STAR. We all SINCERELY appreciate it. See you next time. Thank you! santosh

"Great Hotel in Ft Stockton"

5
G Hunter J, Kerrville, United States 23/08/2017

Outstanding for the value, this hotel is about 2 years old. The complimentary breakfast, including many hot items, is second to none-no joke. There are also freshly baked complimentary cookies (at least four varieties) in the lobby as well as chilled lemon water. The Pecos Roadhouse next door has awesome chicken fried steak, and they deliver to your hotel room! If you dine-in there and show your BW key, they give you 15% off. Really nice and clean place. Great staff, clean room, good shower, all really great.

"A gem"

5
User 23/08/2017

We enjoyed our overnight here. The indoor pool was lovely and warm. The breakfast ladies were helpful and so good-natured. This has nothing to do with the hotel--but don't eat at the restaurant next door. Seriously.

"Glad we chose BW Plus! "

4
stephmhart, Los Angeles, California 14/08/2017

Driving around the area as we left, I'm glad we went off of the Trip Advisor recommendation (some of the area is kinda sketchy). The employee at check in was nice enough to let me know I was booked in a pet friendly room (didn't want one). They were able to move me and the room was pleasant enough (blankets are scratchy). The crew in the AM at the free breakfast was especially pleasant. Kept everything fresh and was very kind and friendly. A pretty good free breakfast as far as they go with eggs, bacon, potatoes, pancakes, waffles, pastries, cereal, cooked oats and actual cut up fresh fruit. They even had granola bars for a quick grab and go. My only complaint is I could hear the freeway noise pretty badly from my room, it's rather consistent all night too. We could also hear others slamming doors throughout the evening (earplugs helped). The workout room was decent, we didn't use the pool but it was indoors and empty each time we looked. All in all a good stay!

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you kindly for taking the time out to write a detailed nice comment about your stay with us. I am glad your stay was pleasant. Thank you for the opportunity to serve you and we sincerely appreciate your business. Hope to see you next time you are passing thru Fort Stockton. Sincerely, santosh

"Fort Stockton Best WEstern"

4
User 12/08/2017

We stayed at several best westerns on our road trip with our Grandson... This motel was pretty good... There wasn't enough hot water in the motel. The breakfast was about the same as all the best westerns... sometimes seems a little cold but was ok.. our grandson loved the "free" pens in the rooms.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear MS. Judy, Thank you for giving us a chance to serve you. Thank you for rating us 4 star. We all sincerely appreciate your business. Hope to see you next time. Thank you kindly, santosh

"Please, No Mold in Bathrooms"

2
441toddk, Houston 08/08/2017

Went to this hotel because it was relatively new (2 years old) and was pet friendly with a dog area displayed. Bathroom tub was full of mold! Really? Can hotels not understand that is a yuck factor...something so obvious...unbelievable. The dog run is really a strip of fake grass. Try putting a pup on that when temps are around 100...no way. I have been to tother hotels in the desert that had real, watered grass or mulch.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Mr. 441toddk, I am very sorry to find out that your stay with us was very disappointing. We will take care of the mold issue in the bathroom you stayed. Unfortunately, we won't be removing the artificial turf. As they are easy to wash and keep clean. Also in this part of west Texas we have scorpions and other poisonous critters and also the stickers that get into pet paws etc. The artificial turf prevents these issues. Again, my sincere apologies. We messed up. Sincerely, santosh

"great place reasonable price"

5
raymondg450, st petersburg, United States 05/08/2017

Traveling with 2 dogs and my husband and I. They were all very nice and the hotel was very clean and comfortable. They didn't make you feel unwanted because you had dogs. The breakfast was very good and a lot of it.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear raymondg450, Thank you for giving us a chance to server your family. Thank you for taking the time to write a nice comment and giving us a 5 STAR rating. We are glad you enjoyed your stay with us. We hope to see you every time you are in Fort Stockton!! Thank you kindly, santosh

"Great friendly staff"

5
Jim J, Houston, Texas 04/08/2017

The staff were friendly and efficient, rooms were clean and quiet, breakfast was good. What else can you ask for in a hotel? OK, there were 2 comfortable chairs to watch TV, bed was comfy and clean. And the price was a value.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Jim, Thank you for taking the time to write a nice comment. WE ALL appreciate the 5 STAR rating you gave us. We will always do our best to make your every stay a pleasant one. Hope to see you soon! Sincerely, santosh

"Best Doggie Vacation"

5
Cyndy P, Wimberley 01/08/2017

BW was first rate welcoming my husband, our doggie and me. They had a yummy dog treat, wrapped, upon arrival. The location of the pet area was convenient to enter & exit and close proximity to the dog run which was nicely done. We hadn't traveled with the 14 year old dog for a very long time, but it was very pleasant.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear MS. Cyndy, It was a pleasure to take care of your family. I am glad your family enjoyed it. Thank you for taking the time to post such a nice comment. WE all sincerely appreciate the 5 STAR rating. Hope to see you next time you and your family is passing thru Fort Stockton. We would like to WELCOME you again! Sincerely, santosh

"Excellent"

5
Claudia S, El Paso, Texas 26/07/2017

Great customer service, thank you!!! Extremely clean and updated rooms. Beds are comfortable and cookies during happy hour are the best. Not to mention the breakfast. I will definitely stay here again.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear MS. Claudia, Thank you kindly for staying with us. I am glad we made your stay a pleasant one. Thank you for the nice comment and the 5 STAR rating. We all sincerely appreciate your business. See you soon!! Sincerely, santosh

"Such nice staff and clean hotel, good for families."

4
User 23/07/2017

Very friendly staff made check in and check out easy. The breakfast is a little better than I expected with tortillas and salsa (no one in my family eats plain scrambled eggs) and with a nice indoor pool this is a nice place to stay with a family. We were passing through on a week long family roadtrip and this was our last night from home and we had a restful stay. The ice machine was broken and the tub drain stopper didn't work, but we take showers anyway so it wasn't a big deal and everything else was clean and in working order.

"Food found in refrigerator"

5
Ralph P, Bastrop, Texas 18/07/2017

The only downside to our room was left over food from a past guest left in the refrigerator. If you have pets the accommodation for them is great. The have a dog run which is fenced with AstroTurf. Indoor pool is nice

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Ralph, I want to thank you very much for giving us the opportunity to serve you. I am glad we were able to make your stay comfortable. I am very sorry about the food left in the freezer. I will definitely address it with the person who cleaned your room. Hope this won't happen again. See you next time. Sincerely, santosh

"Wish we could have stayed longer!"

5
ReAnna H, Surprise, Arizona, United States 16/07/2017

My family and I loved everything about this hotel! We are heading back to AZ at the end of our family vacation, and this was the third Best Western we've started in on our week long trip. This was the BEST location out of the 3. Spacious, CLEAN rooms with very friendly staff and great amenities! We found ourselves wishing we could have stayed longer just for the heck of it, because the hotel was so nice! Lol. We will definitely be returning next year!

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear MS. ReAnna, It was a pleasure to have you as our guest. I am glad we were able to make your stay comfortable and a pleasant experience. Thank you so very much for taking the time out to write a nice comment and to rate us 5 STAR. It means a lot to us and we all sincerely appreciate it. We will always do our best to please you and all our guest. Hope to see you soon. Thank you again, santosh

"Excellent Stay"

5
thomasoK6367GZ, Kansas City, United States 15/07/2017

Everything was great...from front desk staff, room, swimming facility, breakfast, snacks in lobby. Room was very comfortable. Whole establishment was clean. Staff was extremely happy & friendly. Would definitely stay again in our travels & would highly recommend.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Thomas, Thank you kindly for staying with us. I am happy that we were able to make your stay a pleasant one. Thank you for taking the time out to write a nice comment and rating us 5 STAR. We all sincerely appreciate it. Hope to see you next time you are in town. Sincerely, santosh

"Great Pet Friendly Hotel"

5
RKHDLJ, San Diego, California 10/07/2017

We stay here regularly on our trips between SD and Houston. Always have a fresh room Staff is always pleasant and go out of their way to accommodate your needs. Always a good choice in breakfast items.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you kindly for taking the time to post your experience of your stay with us. I am glad every time you stayed with us, we were able to make it a pleasant experience. We will always try our best to keep trying our best to provide the same quality service every time. Thank you again very much! Sincerely, santosh

"Awesome"

5
johnhE2120XP, Buda, Texas 29/06/2017

Staff were very friendly and helpful! They were polite and welcoming! We would love to stay here again. The rooms were very clean and very up to date. The whole hotel was very nicely updated and clean.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear John, Thank you for giving us the pleasure of your stay! Thank you for posting the AWESOME comment and rating us 5 STAR!! I am glad we were able to meet your expectations. Our promise to you and all our guest is to go above and beyond for every guest every time. So far we have done a good job. But occasionally we do screw up. But we always try hard. We appreciate you business. Hope to see you next time you are passing this way! Sincerely, santosh

"Excellent stop in Texas"

4
ProudArmyWife08, Tacoma, Washington 27/06/2017

We stayed here overnight on our way across Texas. We were traveling with our dog and were happy to be greeted with dog treats for him and a nice dog park/run area with fake grass. He was happy after traveling in the car, to have a place to run. The room was very nice with plenty of space. The pool and hot tub were very nice as well and breakfast was great with many options for coffee to include latte creamers and numerous waffle toppings. We would definitely stay here again!

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you for staying with us. We are glad you and your family enjoyed your stay with us. Thank you for taking the time out to write a nice comment. It really means a lot to us when guest appreciate us thru their comments. We sincerely thank you for your business. See you next time. Sincerely, santosh

"Excellent value"

5
490jonj, Austin, United States 26/06/2017

Stayed twice in a week. Staff was great. Amenities were great. Breakfast was decent. The manager(Santosh Varghese) went above and beyond with regard to his approach to customer service during my stay. I would highly recommend this place.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Hello Jon. Thank you very much for giving us the pleasure of your stay. I sincerely appreciate you for taking the time out to write a comment and mention my name. It really encourages us to do our best for each of our guest, every time. Some time we screw up. But most of the time we deliver what we promise. Hope to see you on your next trip this way. Have a wonderful Summer!! Sincerely, santosh

"Best Western is Great"

5
User 24/06/2017

According to trip advisor reviews the best hotel in Fort Stockton, Tx is the Best Western Plus. This was my first time to stay in Fort Stockton so I cant compare other hotels there but my wife and I were very pleased with so many features of this hotel. Unfortuantely we could only stay one night. The bed was awesome, the room size was spacious. The price was very reasonable Wifi was strong and there was a good selection of TV channels on a very nice sized tv which was actually mounted on the wall making it much more comfortable to watch tv from the bed. The free breakfast was one of the better selections I experienced on the whole 21 day trip. We stayed here to drive to Big Bend the next day(didn't realize how far Big Bend was from Fort Stockton) If we ever go back to Big Bend we will plan on staying at this hotel.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Robert, First of all, thank you very much for giving us a chance to serve you. It is very rare that a guest take time to write a detailed long review. I want you to know that I am my staff sincerely appreciate your comments and the 5 STAR rating you gave us. We will make every effort to make your every stay as comfortable and pleasant as the first one. Have a nice Summer! Sincerely, santosh

"Too pricy to what you get"

2
joseluiscorona, Mexico 24/06/2017

Noisy and old, don't believe in the website pictures as they show a really nice hotel. Rooms are also old and need refurbish. It would be ok if they charged $60 night. Breakfast is ok. The value you get is really poor...

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear joseluiscorona, Thank you for the chance, but looks like we disappointed you. We are only 2 years old. Our renovation is not due till 2020. Hope you will try us again after our renovation. My sincere apologies! Santosh

"Quick overnight stay"

5
welovelife, Texas 22/06/2017

The hotel is easy to navigate. Check in was a breeze. It was clean, and the staff was friendly and helpul. They also have a nice little convenient store type area with some meds and good snacks if you arrive late, or hungry. The bed was incredibly comfortable. Good breakfast too. We will be staying here again.

"Great Hotel and Small Town Feeling"

5
virginiae510, Salt Lake City, United States 21/06/2017

Fairly new hotel in a small town with friendly and courteous staff who offered suggestions on shopping, dining and site seeing. Employee Noemi, at the front desk, was able to help us with a technical problem which made our entire trip much more pleasant. She is an asset to Best Western.

"Excellent Travel Hotel (in the middle of nowhere)"

5
T8804SNstephenm, Tucson, United States 20/06/2017

Any drive through Texas is a days long affair, necessitating a stop, sometimes with only a few choices. This BW hotel is the best in Ft. Stockton or Van Horn. Staff is excellent and always helpful. Rooms are comfortable - everything works. Larger wheeled carts available and easy to use.

"Bonnie"

5
3256bonnie, Pine Grove, Louisiana 19/06/2017

We had a great time. Clean rooms, friendly employees, & great breakfast. We will definitely use your services again while on vacation or business trips. I was impressed with the location, the appearance of the hotel and the easy check in process.

"Passing through Texas"

5
M M, Norfolk, Nebraska 18/06/2017

Our room was very clean and they had a separate wing for those traveling with pets. The staff was so friendly and the breakfast buffet (included) was very tasty. The hotel parking lot was well-lit and plentiful. The hotel was full the night we were there yet it was quiet. I wouldn't hesitate to stay again.

"Stayed Twice..."

4
User 14/06/2017

Selected this hotel due to convenient location right off of the freeway and that there was a restaurant next door. The hotel is well decorated and inviting. The Guest Service Representatives who checked us in on both stays were great and friendly. The free breakfast was great and they also have a lounge. If I am ever back in this area I will definitely stay at this location again.

"Great"

5
Linda R, Fairfield, United States 13/06/2017

We made our reservations by cell phone the receptionist was very helpful gave us a room very quick with no delays on helping us out seeing we had been on the road for many hours she explained all the services they have at BW it is very helpful when they take time out and explain all the animities they have for not all hotels have what Best Western has to offer not only did they provide us with more information regarding the restaurant with the 10 per cent that we got for staying at Best Western We highly recommend Best Western

"Vacation"

5
Q3388AHdenisep, Lake Charles, Louisiana 13/06/2017

Very clean,good breakfast, would recommend this hotel. Great people working there. I would stay here again. Wifi was good. We stayed one night just passing thru. Price was very good. I had a great experience

"Good"

5
609carym, Marion, United States 07/06/2017

Excellent. I recomend the hotel for businnes o personal use, great services, people friendly. Clean and confortable. good atmosfera, empleados amigables, recomiendo el hotel ya sea por visita de negocio o personal.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear 609carym, Thank you for giving us a chance to serve you. We are very happy that we were able to make you stay a pleasant one. Thank you very much for rating us 5 STAR and for taking the time out write a nice comment in English and Spanish! It means a lot to all our staff and we sincerely appreciate it very much! See you next time you are in town. Thank you kindly, santosh

"Great Nights Sleep"

5
User 06/06/2017

We were just passing through on our long drive home and this hotel was a great stop for us. The room was clean and comfortable. The breakfast was really good. I liked the Texas shaped waffle maker!!!!!

"Fort Stockton"

5
Larry T, The Woodlands, Texas 31/05/2017

Okay place overall although having a room facing Interstate 10 leaves much desired because of the traffic noise. Breakfast full of goodies including hot and cold items, juices, coffee and tea, yogurt, pancakes, waffles, bagels, fresh fruit, oatmeal,etc.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Larry T, Thank you for staying with us. I am sorry about the noise. Next time we will put you in the room that is facing away. Just give us a call before hand so we can pre-assign a room for you. Thank you for taking the time to post a nice comment and a 5 star rating. It means a lot to all the staff. It really encourages us to go the extra mile to make our guest have a pleasant stay. Thank you again. Sincerely, santosh

"Good stop on the way to West Texas"

4
SuzB0203, Austin, Texas 29/05/2017

My pups and I spent one night here on the way to Marfa. The hotel was clean and easy to find on the highway. The breakfast was good - especially the Texas shaped waffle! The dog run was to the side of the hotel and a nice little space for the dogs to play before hitting the road again. I would recommend this hotel for people needing a nice stay on a long trip.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear SuzB0203, Thank you very much for staying with us. Thank you for taking the time out to write a nice comment about your experience with us. I am glad it was positive. Thank you for the 5 star rating. It means a lot to all of us and encourages us to work even harder to take care of our guests. Hope to see you next time. Thank you! Sincerely, santosh

"Awesome Getaway"

5
TeamBosquez, Helotes, Texas 28/05/2017

We absolutely absolutely positively loved staying here as a family. We reserved a king size bed with a pull out sofa. The breakfast in and of itself made the little bit higher price point WORTHWHILE! They were able to recommend the Pecos Roadhouse next door and that was amazing as well (burger&achuchen fried steak). Come visit and stay at this BW+ we've told all our friends "You'll LOVE it!"

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear MS. Saskia, Thank you very much for taking the time to post such a nice comment about your stay with us. WE ALL SINCERELY APPRECIATE IT. I am glad you and your family enjoyed it. We will always strive to provide you and all our guests with same friendly service with a smile. Although we screw up once in a while, more than 95% of our guests are very happy with us. By the way, Pecos road house offers 15% discount to all our guests. Just show them your keys. Hope you took advantage of it. Thank you kindly for recommending us to your friends and family. Have a nice long memorial day weekend!! Sincerely, santosh

"Just passing through"

5
samuelw901, El Paso, United States 28/05/2017

Excellant hotel at an excellent price. We were exhausted having gotten off a cruise ship 550 miles and 8 hours before in Galveston. The website said the hotel was booked but when I called Misty at the desk found us a room, registered us for a promotion with the rewards program and upgraded our room. If we go back to Ft. Stockton we will stay with Best Western

"Just like home"

5
User 28/05/2017

Wonderful place to stay-- great pet friendly place-- pet fenced area is amazing-- this hotel goes above and beyond --- great parking --- rooms are clean-- landscaping ia awesome--lady made us special breakfast because eggs being served had bacon in them

"It worked out"

4
Charlene C, Sun Lakes, Arizona, United States 25/05/2017

We made a reservation to stay at this hotel the end of February 2017 for our end of May 2017 stay. Upon arrival, we were told that they were full but had a 'pet room' available. Even though we own a cat (who wasn't with us), we were a little concerned about staying in a room where someone's dog may have been sleeping on the bed. I am very allergic to dogs. The front desk clerk offered us the chance to see the room before we made a decision, so we did. The best thing about the room is there is NO carpeting! The room was clean and didn't smell of animals, so we took it. I asked what the point of our making a reservation on Best Western's website was if we couldn't be guaranteed the room that we booked. I was told that they'll always hold a room for a reservation, but that they don't get those reservations from the website until the 'day of'. That doesn't make much sense to me and I don't understand why a reservation hold wouldn't be put on the requested room, offering the 'pet room' to a walk-in guest. At any rate, it worked out and we had a good stay. Breakfast was the standard fare so we had no problems finding something to fill the void.

"A great stop in the middle of Texas"

5
Arthur M, Sun City West, United States 25/05/2017

A great place to stay if on the road thru Texas. Staff are helpful, professional and very courteous. Room was very comfortable and had all the amenities you could need. The breakfast room had everything you could ask for and was well prepared. They served it early so you could get back on the road to your next destination.

"Excellent! Changed my Mind about Best Western."

5
Chad L, Scottsdale, Arizona 19/05/2017

Never thought we'd stay in a Best Western, let alone enjoy one. This one changed my mindt Western. It had laminate floor, was aesthetic, and clean. Staff very attentive and breakfast was fresh with a fair number of choices.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Chad L, Thank you very much for the opportunity to serve you. I am glad you enjoyed your stay with us. Thank you for taking the time out to write a nice comment and rate us 5 star. WE all sincerely appreciate it. Best Western has now Best Western, Best Western Plus and Premier. It is not the same old Best Westerns any more. At the Best Western Plus in Fort Stockton we will always strive to provide you our best every time. Some time we may screw up. But 91% of our guests are very satisfied with us. Hope to see you next time you are passing this way. Thank you! Sincerely, santosh

"Wedding guests"

5
Jennifer B, Hornbeck, Louisiana 19/05/2017

Was in town for a wedding and had a horrible experience at original booked hotel. I told my husband Best Western Plus has always saved us in time of need so we went with it and should have originally booked it to begin with!

"Clean and comfortable"

5
FINster547, Tampa, Florida 16/05/2017

Our stay at the Best Western in Fort Stockton was very comfortable. The rooms were well appointed, clean, quiet and very comfy. The staff were very friendly with smooth check-in and check-out. Breakfast was good with a nice selection of food and good coffee! Nice to have a decent restaurant right next door - we were tired from our travels and it was great to walk to dinner and back. Would definitely stay here again!

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear FINster547, Thank you for taking the time to post a nice comment about your experience staying with us. I am glad you enjoyed your stay with us. WE SINCERELY appreciate your nice comment and the 5 star rating. It encourages us to always strive to improve and do the best for our guests. Hope to see you next time you are passing this way. Thank you! Sincerely, santosh

"A very nice new property"

5
Greg G, Monticello, Illinois 16/05/2017

Very nice new Best Western Plus right off of I 10 in Stockton TX. A good base camp for Big bend National Park. Located 130 miles north of the park. A modern fully equipped pet friendly place to stay. Very quiet and a good place to stat.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Greg G, Thank you for taking the time to write a nice review and give us a 5 star rating. WE all sincerely appreciate it. WE are glad you stayed with us and we were able to meet your standards and expectation. Hope to see you next time you are passing this way. Thank you kindly, santosh

"Best hotel in Fort Stockton"

5
Robin W, Frisco 14/05/2017

I have stayed here on two different occasions. This hotel is awesome! Clean and up to date. Decent restaurant next door and they will deliver! The bed is so comfortable. I would not stay anywhere else in Fort Stockton.

"Great location!"

5
513arilov, Phoenix, Arizona 10/05/2017

Staff was very friendly the breakfast was awesome and so was the hot tub! Really enjoyed our stay! Definitely will be returning to this hotel! Was just stopping through on a road trip but the hotel ended up being super awesome!

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear 513arilov, Thank you for staying with us. I am glad you enjoyed your stay with us. Thank you for taking the time out to write a nice comment and give us a 5 star rating. We all sincerely appreciate the opportunity you gave us to serve you and we appreciate your business. Hope to see you next time you are passing this way. Thank you. Sincerely, santosh

"Texas Beauty"

5
James K, Phoenix, Arizona 10/05/2017

Wonderful place to stay. Great employees. This is a near new best western plus and it was a treat to stay here. Staff was excellent and very attentive to our needs. The breakfast area was very large with everything laid out perfectly.

"Very Dog friendly"

5
fran b, Escalon, California 08/05/2017

This is the Best of this chain of Hotels. I always stay at Best western but this one is my favorite because they love my dogs and give them dog treats. They have a nice dog run which is always kept clean and well stocked with bags.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear MS. Fran, Thank you so very much for giving us a chance to serve you and your pet. I am glad you both enjoyed your stay with us. Thank you for taking the time out to write a nice comment and to give us a 5 star rating. It means a lot to all of us and we all sincerely appreciate it. Hope to see you next time you are passing this way. Sincerely, santosh

"Pretty Impressed!"

5
Molly M, Austin, Texas 01/05/2017

We were just passing through town and stayed for just one night; however, it was quite the gem! Very nice property. My only "complaint" is that we were on the second floor and you could hear the visitor above walking all over the place early in the am. Definitely request a top floor if that's bothersome. The breakfast area & spread was really nice too... their waffles were in the shape of TX. Adorable. LOL. Very pleased with out decision to book this property for the night!

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear MS. Molly M, Thank you for giving us a chance. Thank you for taking the time out to write a nice comment and giving us a 5 star rating. It means a lot to us and motivates us to do even better. I am glad you enjoyed your stay with us. Hope to see you next time you are passing this way. Thank you! Sincerely, santosh

"The best"

5
r t, Paso Robles, California 29/04/2017

This is the best Best Western Hotel we have ever enjoyed. Building inside and out is perfect. Wifi worked great. The breakfast room is large making easy to get around, food selection is very good. A restaurant and bar is within walking distance.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear guest, Thank you very much for giving us the opportunity to server you. I am glad you enjoyed your stay with us. Thank you for taking the time to write a nice comment and to give us a 5 star rating. It gives us all a great boost and motivates us to do even better. We all sincerely appreciate it. Thank you! santosh

"Awesome hotel in TX"

5
SKEENA07, Concord 27/04/2017

Great stay, clean and comfortable bed. Staff was great. Anyone who is in the area I would recommend this hotel. KBob near by has great steaks. Passing through this part of TX and need a place to stay check them out.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Skeena07, Thank you very much for giving us a chance to serve you. I am glad you enjoyed your stay with us. We all sincerely appreciate you taking the time out to write a nice comment and give us a 5 star rating. It really means a lot to us and motivates us to do even better. We will always try our best to give our best to each guest staying with us. Hope to see you next time around. Sincerely, santosh

"Highly recommended"

5
Screwcap2014, Phoenix, Arizona 21/04/2017

Truly dog-friendly, new, clean, good hot breakfast, pool/fitness center, free wifi, friendly staff. Nothing to dislike! Enclosed dog run for off-leash exercise, fresh cookies and hot coffee in the lobby.

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Guest, Thank you for giving us a chance. I am glad you and your pet enjoyed your stay with us. Thank you for taking the time to write a nice comment and giving us a 5 star rating. It means a lot to all of us and we all sincerely appreciate it. We will always do our best to make your every stay a pleasant one. Thank you kindly, santosh

"Excellence"

5
Darrellrt, The Woodlands, Texas 19/04/2017

Stayed here on our way to Az and on our return home. Great experience! This is the first time staying in a best western. We travel extensively and usually stay in up scale locations. We were both surprised and pleased with the quality and service here!

santosh v, Manager at Best Western Plus Fort Stockton Hotel, responded to this review
Dear Darrellrt, Thank you very much for taking the time to write a nice comment about your stay with us. I am glad we lived up to your expectation. Thank you for the 5 star rating. We will sincerely try our best to make your every stay a pleasant experience. Sincerely, santosh

"Nice hotel"

4
User 16/04/2017

We were doing a motorcycle trip to the Big Bend area and stayed here on a Friday evening and then again the following Sunday evening. The staff was very helpful and the rooms were very nice. The only problem we had was the hotel bar wasn't staffed on Friday evening. But, luckily we travel with our own bartender and the management allowed her to tend bar for us. We will definitely keep this hotel in our plans for future rides to the area.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear AvengerD3, Thank you very much for choosing to stay with us. I know our bar was one of the reasons. But unfortunately, our bar tender had to take her daughter to the doctors and we had to close the bar. But I am glad our front desk pitched in and helped. Thank you for your patience and thank you for staying with us on your way back. I also sincerely appreciate you group, Rumbleagainstcancer.org. Hope to see you next time you ride this way. Our doors are open for wonderful guests like your group. Sincerely, santosh

"Great Hotel with Dog area!"

5
Lauren R, Joshua Tree, United States 15/04/2017

Great doggy area for pets! Clean and fenced in. Staff were very friendly and helpful, especially the manager! Room was great. It was spacious and nice, room for us and the dog. Bed was very very comfortable.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear Lauren R, Thank you very much for the opportunity. You have many choices in this small town and we are glad you chose us. I am glad you and your pet enjoyed your stay with us. We will do our best to provide you with same level of service and cleanliness every time. Thank you for your nice comments and the 5 star rating. Sincerely, santosh

"Woke by a stranger"

2
F7489ZDmichaelc, Weatherford, Oklahoma 12/04/2017

While I was sleeping the front desk issued a key to my room and allow a lady with 3 screaming kids to enter my room startling and waking for sleep. I have been in this room for over 15 nights at this point and several nights left in my stay. They apology was "oh sorry we did that hey I'm going to slide a new key under your door because we just erased it when we gave that lady access to your room.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Mr. Copeland, Our sincere apologies. Sometimes, we do screw up. Like I mentioned in the email, instead of 328 the staff wrote 228. It is our mistake. I know we lost your business and we are not proud of it. The staff did get reprimanded and lost a day of work. We will do our best to prevent this from happening again. To those who may be reading this comment, I just want to inform that there is a dead bolt, which when applied from inside, will show a red light outside indicating that the door is locked from inside. No one can get in. Again, my sincere apologies. santosh

"GO HERE , SERIOUSLY"

5
Stan M, Los Ranchos de Albuquerque, New Mexico 11/04/2017

Spent one night here on a most of the cross country road trip. Tired , grimey , beat up from long distance driving. You get it . Wow. New nice , friendly. Comfortable beds & pillows , breakfast in the morning obviously prepared by someone local on a contract basis. Delicious on all accounts. Refreshed ready to put in a long day the next day. Couple of tips 1. Don't eat at the next door affiliated restaurant. 2. Mark your calendar for the " Big Bend Open Road Race " April 17th. The town will be busy. Make a reservation. Think 210mph. Corvair. Serious stuff.

"Oasis in Fort Stockton"

5
User 06/04/2017

I stayed here for 2 nights on business and thoroughly enjoyed my stay. The room was very clean, the staff was friendly and the wifi worked well. All things that can make or break a hotel for me. Highly recommended.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear Marcus T, We all sincerely appreciate for giving us a chance to serve you. I am glad you enjoyed your stay with us. We will do our best to make your every stay a pleasant one. Thank you kindly for your nice comments and 5 star rating. It means a lot to all of us. Sincerely, santosh

"Another Great Stay at the BW in Ft. Stockton"

5
John B, Ft. Stockton, United States 06/04/2017

Overall a good place to stay. It's obvious that management at this hotel takes great pride on their property. Can always count on this place to be clean, quiet and comfortable. It appears as if a number of the oil field workers also stay here and in spite of the mud and dirt, the place is very clean.

"Perfect, pet friendly property after a long day of driving"

5
Debbie D, Green Valley, Arizona 04/04/2017

We travel with our two well mannered larger dogs across the US and normally frequent another pet friendly chain. Fort Stockton is often a stopping point as we head from Arizona to Texas. After a disappointing stay at the other property on our last trip, we were thrilled to find the Best Western Plus in Fort Stockton. Pets are warmly welcomed (with a small fee), and there is a fenced astro turf dog run with a handy supply of poop bags nearby. Pet owners are also warmly welcomed by efficient and friendly front desk staff, rooms are spotlessly clean, well maintained, and excellent breakfast options. This will be our "go to" property when we travel thru Fort Stockton in the future.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear MS. Debbie D, Thank you for choosing to stay with us. I am glad you enjoyed your stay with us. We all sincerely appreciate the nice comments you posted. It really means a lot to us and motivates us to do even better. We will strive to make your every stay with us a pleasant one. Have a nice day! Sincerely, santosh

"Great Place to Stay"

5
deborahbI353FW, Sun City West, Arizona 27/11/2016

This is our third stay at the Best Western Plus in Fort Stockton Texas. We will not stay anywhere else when traveling to and from Texas. The staff is kind, friendly and efficient. They are pet friendly and even have a large dog run. The rooms are clean and comfortable.

"Typical nicely appointed BW Plus"

5
Joseph B, San Diego, United States 21/11/2016

I usually seek out BW hotels when travelling, and am hardly ever disappointed. Only issue here is the room rate, which is higher than I would like to lay out. Will probably seek another place on my next trip to the area.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear Joseph B, Thank you for giving us a chance to serve you. As you mentioned, the prices in this area are a little bit high compare to the same hotel in metro areas. The reason is the season, remoteness of the Hotels from major cities and the high prices paid for the rooms by the major energy corporations who's employees occupy the majority of the rooms. Have a Happy Thanksgiving!! Sincerely, santosh

"On the Road Again"

4
User 18/11/2016

This is my half way stop between Corpus Christi and my family in New Mexico. We are always greeted warmly and our room is always clean and the beds comfortable. Breakfast is always nice. Good selection of cereal, fresh fruit, oatmeal, waffles, coffee, tea and juice plus a hot selection of eggs, meat and breakfast potatoes. Staff very friendly. Best Western has a great rewards program and you can get 15% off your dinner bill at the Pecos Roadhouse which is a 5 minute walk from the hotel. Great Place

"Moving stop"

5
Theresa A, Rio Rancho, United States 09/11/2016

I was in the middle of a long move and this was a halfway point for us to stop at. My 3 children were very happy to see the pool and that there was WIFI . The staff was very helpful and polite as we checked in. Rooms were clean . The breakfast was great with lots of choices. As we were leaving we saw brown bags at a table that were grab and go. That was a great idea as they had a bottle of water, a apple and a granola bar for the road.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear Theresa A, Thank you so much for your nice comments. I am glad you and your family enjoyed their stay with us. Hope everything went well with your move. Hope to see you next time you are passing this way. Good luck with the new move. Have a wonderful THANKSGIVING!! Sincerely, santosh

"Well - double check"

3
cajunfun, New Iberia, Louisiana 07/11/2016

We liked the room. We liked the breakfast. It was too hot in breakfast area and the shower area was cleaned but not double checked! :( I double checked it and everything else - all else was ok. We stayed only for a short night coz this was a pitstop for homebound! I would stay there again but would remember to double check everything! Oh. And the GPS sends you to the wrong location but the hotel it sends you to is very nice about it!!

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear cajunfun, Thank you for choosing to stay with us. We appreciate your business. Thank you for your comments. Hope you will give us another chance to make up for anything we missed during your first stay. Have a wonderful THANKSGIVING!! santosh

"Another Great BW"

5
greyhound85034, Budapest, Hungary 05/11/2016

Here we are in Fort Stockton staying at a Plus hotel. This is a Plus hotel that deserves the designation. Upon check-in my diamond status was recognized and we were upgraded to a lovely suite. Great HD TV great channel selection and strong WiFi make this a Plus. Cookies and coffee in the lobby 24/7. The breakfast was great a lot of choices. This the first of many BW's stayed in that provided Almond milk for cereal and coffee another Plus. Also 4 yogurt brands was a first as well. The only issue I had was finding the location, so I called from a nearby gas station. After giving me great directions, and talking to me while I drove. The manager said " if you get lost I will come get you". Truly a first and much appreciated. We found the place with his directions.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear greyhound85034r, Thank you so very much for your nice comments about our friendly staff. I appreciate you taking the time to mention me. Encouragements like these helps us always do our best for our guests. Sometimes, we screw up. But most of the time our guests really appreciate it. All of us from our Best Western Fort Stockton family wish you and your family a very nice THANKSGIVING!! See you next time you are passing this way. Sincerely, santosh

"Great Night's Rest"

5
User 01/11/2016

My father and I were on a trek from San Antonio, TX, to Albuquerque, NM, and stopped for the night at this Best Western Plus. We were grateful for the wonderful air conditioning, remarkably comfortable beds, gorgeous bathroom, and (Dad especially) DirecTV service so we could watch a couple of games. We didn't care for the restaurant choices since we were both dead tired, but the hotel luckily had quick dinner options like frozen pizza and cup noodles. The breakfast the following morning was a delicious way to start the day.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear Whatever1986, There are many choices in Fort Stockton. I am glad you chose us and gave us an opportunity to serve you. Our goal is to give our best every guest every time. Thank you for your nice comments. They always encourages us to keep working harder for our guest satisfaction. Hope to see you soon. Thank you again! Sincerely, santosh

"Best Hotel in Fort Stockton"

5
Matthew C, Bedford, United States 01/11/2016

Good Internet, Clean and Updated Rooms, In-Room Kitchenette allows me to eat cleanly on the road, and the breakfast is quality as well. Santosh is an accommodating Manager and Nathan has always been very responsive to requests.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear Matthew C, Thank you so much for the nice comments. It is really nice feeling when guests mention your name in their comments. It encourages us to do our best to every guest every time. Thank you for giving me the opportunity to serve you. I will do my best to make sure your every stay with us is as pleasant as the first one. See you soon! Sincerely, santosh

"A Great and very well maintained property"

5
John B, Ft. Stockton, United States 28/10/2016

Clean, comfortable and quiet. We've stayed on average one night a month in Ft. Stockton, and have tried most every hotel in this city. This one, far and away was the most clean and comfortable property we've stayed at.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear John B, Thank you very much for staying with us. Thank you for the opportunity to serve you. We really appreciate your nice comments about our hotel. It really encourages us to do our best for all our guests all the time. Hope to see you soon. Sincerely, santosh

"Good option for trip"

4
Eric-from-TN, Norris, TN 25/10/2016

We stayed here while traveling from College Station, TX to Big Bend National Park. The location and room were fine. The free breakfast was surprisingly good. I'd certainly stay here again. There are limited restaurants in the area.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear Eric-from-TN, Thank you very much for staying with us. We are glad you gave us an opportunity to serve you. We are happy that you enjoyed your stay with us. Thank you for the nice comments. We really appreciate it. Hope to see you next time you are in town. Thank you! santosh

"Definitely a repeat experience."

5
Mari R, Clovis, New Mexico, United States 19/10/2016

I travel a lot and I mean a lot, my hotel of choice has been the Best Western chain and this hotel is ranked @ one of my faves. Comfy beds which are a must, reliable air conditioning, great staff and great breakfasts. They also have a evening bar to relax and socialize. Awesome, noise level is minimal secondary to their soundproofed rooms. I work about 17 hrs a day and always wake refreshed @ a Best Western.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear Mari R, Thank you SOOOOOOOOO very much for your nice comments. We all at the Best Western here, sincerely, sincerely appreciate it. Comments like these really encourage us to do our best every time for every guest. We hope to see you soon. Till then take care. Sincerely, santosh

"Great Stay"

5
User 18/10/2016

This is an excellent hotel with great staff, clean rooms, and comfortable beds. The staff were very curtious and were able to answer questions I had of the area. Breakfast was good and the coffee had just the right flavor, not too strong and not too weak. I would highly recommend this Best Western Plus when traveling in this area.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear 290mardyb, Thank you for the nice comments you wrote about our hotel and friendly staff. We all at the best western really really appreciate it. I am glad we made your stay comfortable. Hope to give you the same service next time you are with us. Sincerely, santosh

"Best Western"

5
Susan G, Austin, United States 18/10/2016

Never would have thought that this would be such a comfortable hotel, but the beds were superior to many other hotel beds I have slept on. For the price, this was a superior option! The breakfast is also pretty good! The grab-n-go breakfast was a good option.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear Susan G, Thank you very much for giving us a chance to serve you. I am glad your stay with us was pleasant. Hope we can provide you with same service every time you stay with us. We sincerely appreciate your nice comments. Hope to see you soon. Have a nice fall season!! Sincerely, santosh

"Should be rated 0 or worse for lack of cleanliness and poor management"

1
mwelsh882016, Laguna Niguel, California 15/10/2016

Lobby looked updated, but as we arrived there was a sign saying to please call a phone number if we needed assistance. Called and the phone at the front desk rang but no one answered because there wasn't anybody at the front desk to answer it. Waited with three other guests who needed assistance for over twenty minutes before someone finally showed up to help. A bit frustrated and annoyed as had been on the road driving for 8+ hours with a small dog and just wanted to check in and get some rest before needing to get on the road again early the next morning. I had a reserved room/reservation for a room with a king size bed. The hotel is a pet friendly hotel and there is a $20 fee for a pet. The front desk clerk asked if I was traveling with a dog and I said yes. The clerk then stated they didn't have a room available with a king size bed at the rate I booked that was pet friendly and the only room available was an upgraded room at a higher rate that I would be required to pay. I voiced a complaint about the situations do the clerk said I would have to talk to the manager who wasn't there and she didn't know if he would be in that night or the next day. The clerk gave me the option for a room with a queen size bed but I preferred/reserved a king size bed and would address the charge with the manager or my credit card company if needed. When we got to the room there was a dirty wet dog smell to the room. The clerk showed me the other queen size room which also had a bad smell. We looked at the king room again (at this point my husband had unloaded a lobby cart full from our car to the assigned room. Upon further inspection of the room there were obvious black dog hairs all over the floors, a dog hair on the bed (our dog has cream colored fur so no possible way we had tracked any of this into the room. The clerk confirmed the lack dog hair was from the previous guest had a large black lab. There was also a human hairs and dirt smudges on the bathroom floor, human hairs stuck to the shower basin and shower walks, and in the bathroom sink. It was very obvious the bathroom sink wasn't fully cleaned and the toilet had not been cleaned well either with urineand other matter along the rim and toilet seat. I reported this to the front desk staff and was informed that housekeeping was gone for the day. We looked at the queen size room again to also find upon further inspection had dirt and human hair in the bathroom area not cleaned wellthere were no dog hairs and haphazardly cleaned. I was extremely tired and at this point had to weigh my options of would it be easier/quicker to ask for cleaning products to clean the room myself or have to dispute the hotel charges for deciding to leave, pack up the car again along with the dog, find another room in the area that would allow a dog, or drive another 8+ hours to our next destination in Tuscon, AZ where we could stay at a much nicer full service hotel. I opted for the easiest and easiest solution and to just get cleaning products from the front desk and try to clean the floors and bathroom myself. My husband left to go and get food because the hotel didn't have a restaurant. After attempting to clean the room with a air freshener liquid and a few rags provided by the front desk clerk I received a call in the room from the front desk clerk and told me they spoke with their manager on the phone and the manager wanted us to vacate the property and if we didn't vacate they would call the police to ensure we vacated. My husband was still out getting stuff at the store/dinner and I had to call for him to return to the hotel. I went back to the front desk and asked why this was happening and the clerk repeatedly apologized and said they had to follow what the manager had told them to do/tell us. We left the hotel, found another hotel in the area that would allow our small dog and that had a clean room and my husband called the main Best Western customer service to let them know what happened. I usually don't take the time to write a review but this was beyond having a bad experience and/or simply choosing not to stay the next time. I sincerely hope no other travelers have the same experience or treated so poorly.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear mwelsh882016, First of all, let me apologize for responding 3 days late. I was not in town. Then I would like to sincerely apologize to you for the bad experience you had at our hotel. I am sorry that you had to encounter one dirty room after the other. Since, that floor was cleaned by the same housekeeper that day. Every room we would have tried to put you would probably have the same issue of cleanlinees. We would never want any guest to clean the room they are paying to stay. So in the best interest of you,our guest, the best option was to urge you to find a hotel that you feel good and clean and comfortable to stay. We pride ouselves in providing a clean facility. And if we cannot do that, we do not want you to stay there. And unfortunately, that day, that floor housekeeper obviouly did not do a good job. So, again I am very very sorry what happend to you that day. I wish I was there so I could have cleanned it to your liking and this would not have happend. Hope you did get to stay in a comfortable place that night. I will certainly address this issue with the housekeeper that cleaned that floor that day. I am very disappointed that I lost a guest forever. Truely, santosh

"Very Accommodating"

5
John D, Irving, United States 07/10/2016

Nice lodging, great front desk staff. Room was clean and comfortable. Complimentary breakfast was certainly enough to get us back on the road. The restaurant next door came in handy for a quick dinner.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear John D, Thank you for choosing to stay with us. We really appreciate you for giving us a chance to serve you. I am glad you enjoyed your stay with us. Hope we can meet and exceed your expectations every time you stay with us. Have a nice fall season!!! Thank you! santosh

"Very nice"

4
Beth S, Harker Heights, Texas, United States 04/10/2016

Pretty new and very friendly. I only gave it a 4 because there was a hair in my shower and the toilet didn't get totally cleaned, otherwise the room was clean, although, the bed cover could have used a washing. I liked that the remote was in a bag, supposedly cleaned, I hope that was the case. It had a so so breakfast, but the coffee was good. This is very different from the Best Westerns I grew up with. I would stay again

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear Beth S, Thank you very much for giving us a 4 despite of the issues you had. Your were really kind to us. The bed cover do get a wash with every check out. I will certainly address this with our head house keeper. I sincerely apologize for this inconvenience. Hope you will consider us again in the future and I hope we will do better job next time so you can give us a 5. Thank you. Sincerely, santosh

"Great Accomodations and Service"

5
Debbiebee752, Phoenix, Arizona 01/10/2016

From the moment we walked through the door, this hotel went out of its way to accommodate us. They had no luggage carts so the manager offered to help with luggage. They made special breakfast because of food allergies. This is an exceptional hotel I highly recommend staying there when traveling Interstae 10.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear Debbiebee752, Thank you very much for the nice comments. We try our best to make sure all are guests receive the best we have to offer. Some times we do fail. But comments like these always encourages us to keep doing it all the time. Thank you for giving us the opportunity. See you next time you are passing this way. Sincerely, santosh

"Comfortable"

4
Mary W, Houston 22/09/2016

Very comfortable King bed suite. Clean, updated and very friendly, helpful staff. Easy on and off I10. Free, hot breakfast. Strong Wi Fi. Nice size flat screen. Also had refrigerator and microwave. Lobby had small store for goodies. Lobby had coffee, tea and cookies out all evening. Only complaint was poor water pressure.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear Mary W, Thank you for the opportunity to serve you. We all, at the Best Western, sincerely appreciate your nice comments about your stay with us. We will certainly try to give our best ever time you stay with us. Thank you! Happy Fall Season!!!! santosh

"Best ever"

5
Kenneth J, Lott, United States 22/09/2016

So glad we stayed here. I will stay again here on my way across texas. The food was great and we loved the lobby area grocery items available. Even ice cream! We even were able to get the preferred floor we wanted. Great staff and friendly, quiet atmosphere.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear Kenneth J, WE are glad you gave us an opportunity to serve you. And we are glad you enjoyed your stay with us. I sincerely appreciate your nice comments. It really encourages all of us to do our best every time, every guest. See you next time you are in town. Thank you! Sincerely, santosh

"The best place to stop!!"

5
Armstrongclan, Waiheke island 21/09/2016

We stopped for an overnight rest in fort Stockton and very very happy we chose this hotel- room was spotless, staff super friendly and very helpful. The bed was superb! We had just driven from San Antonio heading to El Paso. Breakfast included which was more than adequate for our NZ breakfast tastes. Totally recommend this place - you won't be disappointed. Do note however, there's not a lot of eating spots in fort Stockton- there's a restaurant in house, or a diner next door.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear Armstrongclan, Thank you very much for the nice comments about your stay with us! From all of us at the Best Western, A BIG THANK YOU!! We will certainly do our best to make your every stay with us as comfortable as the first one. Thank you again! Sincerely, santosh

"Great Stay"

5
Harry B, Fort Walton Beach, United States 19/09/2016

The hotel was very clean. Both in and outside. The room was maintain very well. The room was also very quite #317. Breakfast was good. A variety of things to choose from. The staff was very friendly and helpful. The check-in with very well. Even upgraded my room, the first time that has happened. Very nice restaurant next door.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear Harry B, Thank you for choosing to stay with us. I am glad you enjoyed your stay with us. Thank you for the nice comments about your stay with us. It really helps all of us, at the Best Western, to do our best every time for every guest. Hope to see you next time you are in town. Have a nice Fall Season!! Sincerely, santosh

"Best Sleep"

4
Mary T, Houston, Texas 17/09/2016

On the last night of a two week road trip and with a 650 mile drive home ahead, we stopped in Fort Stockton because we could not go on after 700 mile day. There are a surprising number of lodging choices in Ft. Stockton. After three bad nights in a row in Comfort Inns, we opted for Best Western Plus. Great decision. The hotel is new but of most importance to me, it is clean! They had a bar open serving beer on tap. Our room was clean, well supplied with towels and toiletries. The bed was comfortable and the flat screen was at least a 45" There is a restaurant right next door, but we chose to stay in after our late arrival. There is also a movie theater nearby. The location is very convenient, just off I-10. Easy on and off. Breakfast was standard but with many choices including hot breakfast, healthy breakfast, fresh fruits and juices. The staff was courteous and helpful. I would absolutely stay here again.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear Mary T, Thank you for choosing to stay with us. I am glad you enjoyed a good night sleep. Thank you for your nice comments about your experience with us. We will sincerely try to make your every stay with us as pleasant as the first one. Have a wonderful Fall season!! Sincerely, santosh

"my summer vacation"

5
Raymond G, lemoore, United States 17/09/2016

great stay slept well ate well the amentaties were very satisfactory. we came in tired so we looked in our AAA book for rooms and what we were looking for was at this best western. it had 3 to 3and one half stars which is what we wanted close access to the freeways and resterraunts

"Great Room"

5
Shauna455, Pinehurst, Texas 04/09/2016

The hotel from when you walk in to room is great!! Very friendly staff!! Really clean rooms and great suite for family's with kitchen. Breakfasts waffles great for kids with all the fixings. Really pleased and worth every penny

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear Shauna455, Thank you for your staying with us. We all at the Best Western, really appreciate you business and your nice comments about your experience with us. We will always try our best to take care of you and your family whenever you are here with us. Have a nice fall Season! Sincerely, santosh

"Excellent"

5
Patrick G, Abilene, United States 02/09/2016

This is an excellent Hotel especially for it's location in Texas. if staying in Fort Stockton, Texas this is definitely the place to stay for the amenities and price. This town for it's population has quiet a selection of hotels and this is my favorite so far!

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear Patrick Gr, Thank you so very much for the nice comments about your experience with us. We want you to know all the team member at the Best Western really appreciate it. We will always try to give our best to take care of our guests. Hope to see you next time you are in Fort Stockton. Thank you again. Sincerely, santosh

"A fine surprise"

5
glfhale, Houston, Texas 30/08/2016

The staff here go out of their way to make your stay comfortable and pleasant. Many excellent pluses to the usual motel experience. Fine indoor pool. Everything new and clean. Spacious. Great bed. We were so pleased with our stay. The breakfast is varied, the coffee excellent, the staff person overseeing breakfast is so helpful. We will come back whenever we're in Ft. Stockton!

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear glfhale, Thank you so very much for your nice comments about your experience with us. We sincerely appreciate your business and you comments. Our guests comments encourages us to do better every time. Hope to see you in the near future. Thank you again! Sincerely, santosh.

"Brand new & nice - but some things left to be desired"

3
nmmiller79, Florissant, Colorado 25/08/2016

With this being a brand new hotel, they should have used Queen size beds instead of Full size in the double rooms. The beds are too high & the AC blows right INTO the bed next to it... Freezing all night. There's no room to move over when you have your spouse in the bed with you. Being a brand new hotel, I would have expected better mattresses. The breakfast was "ok".... Hardly any options for those that need low sugar/low carbs (literally I ate 4 pieces of ham & a spoonful of watery scrambled eggs). Lastly for the area this hotel is in, the rate was a little high... $129.99+ tax - not quite the quality that commands that rate - especially out here. Bathrooms were nice & clean. Room was clean. Internet was a little on the slow side. Good in a pinch, but I think they missed the mark. (and a slight pet peeve - the tv is mounted on the wall - but not centered over the credenza) Be prepared to hid the bolster pillows if you have kids - or pillow fights will ensue.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear nmmiller79, Thank you for choosing to stay with us, but unfortunately, your stay was not as you expected. I am very sorry, we disappointed you. I just wanted to clarify that we do not have full size mattresses in our double rooms. They are Serta Cheshire V double queen as recommended by Best Western. The beds are 2-3" inches higher than usual, because we added the bed bug cover, mattress pads etc to the already pillow top mattress. Again, I am very sorry your stay was not a very enjoyable one. Hope you give us a chance again. And if you are going to stay with us, please let us know in advance so we can arrange for a low sugar low carb breakfast for you and your family. Thank you. Sincerely, santosh

"Great place"

5
Dale C, AUSTIN, United States 23/08/2016

love this motel ! good rooms--clean--indoor pool--good breakfast !! Breakfast tacos ! YUM !!scrambled eggs--bacon--texas waffles--yogurt--and they accept pets !! Nice area -fenced--just for dogs !! comfy beds !! great TV's !! we had a two room suite--two TV's !! direct TV ! great reception !! friendly staff--indoor pool --excersize room--resturant next door delivers--my husband loved the hamburger--pleasantly surprised !! and great sunsets-and sunrises !! posted on FBand Instagram !!

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear Dale C, Greetings from the Best Western Team!! Thank you for the nice, detailed comments about your enjoyable stay with us. We want you to know, we all at the Best Western plus, greatly appreciate it. Hope we continue to provide great service to you every time you stay with us. Thank you again! Sincerely, santosh

"Lovely place. Looks brand new."

5
miznovember, Casa Grande, Arizona 22/08/2016

We spent one night here on the way to San Antonio. BW Plus is usually a cut above, and this location is no exception. Good bed, good lighting, roomy bathroom, delicious breakfast, helpful staff. They even have a pet run for your canine family member. The breakfast buffet had anything you could want except maybe an omelette: eggs, bacon, potatoes, waffles, croissants, English muffins, toast, rolls, cereal, juice, fresh fruit, coffee, yogurt, for example. We slept great and there was very little road noise -- not enough to interrupt our sleep! If you are a light sleeper, you could request a room on the back side away from the highway, but really, it's not bad at all. No negatives!

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear miznovember, Sincerely appreciate your nice comments. Thank you for choosing us. I am glad you enjoyed your stay. Encouraging comments like these helps us all to do even better next time. Hope to see soon. Thank you! sincerely, santosh

"Best Western off I-10 in Fort Stockton"

5
Carla C, Huntington Beach, United States 20/08/2016

My family did a 2 week road trip in Texas, and we found this to be the best value hotel. It is very clean, staff friendly and breakfast was delicious. We stayed 2 nights so that we could visit Big Bend National Park. It is a gem of a hotel out in the middle of no where. Their store is very convenient. If you don't feel like going out for a meal, you can purchase frozen dinners or have ice cream at a reasonable price. I did not feel that I was being gouged at this hotel. You may want to consider in visiting the historic part of Fort Stockton as well. The bed was very comfortable.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear Carla C, Thank you very much for choosing to stay with us. I am glad you enjoyed your stay with us. WE ALL at the Best Western really appreciate your nice comments about your experience with us. Hope to see you next time you are passing this way. Sincerely, santosh

"great night rest"

5
Robert P, La 19/08/2016

Only negative I see is the breakfast items left something to be desired. Otherwise, the place is great. Very quiet, plenty of parking, comfortable rooms etc. Even have a restaurant next door to eat. I would stay here again if in the area and highly recommend it to anyone.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear Robert P, Thank you very much for your nice comments about your stay with us. Thank you for giving us the opportunity to serve you. I am glad you enjoyed your stay with us. We will try our best to give you the same consistent service every time you stay with us. Thank you again! Sincerely, santosh

"Great stay and accommodating staff"

5
User 17/08/2016

My family and I stayed here on the way home after 2 weeks on the road. We were all pretty worn out and needed to get to a good place. This place is highly rated for a reason. It's outstanding. First off its impeccably clean. The lobby is warm and welcoming. The front desk staff and manager are friendly, inviting and accommodating. There is a lobby bar with a cute and friendly bartender. There is a clean patio with a smoking area. The rooms are spacious, clean and look brand new. The bed is warm and comfortable. The flatscreen TVs are huge with crystal clear resolution. We have a large family with small children. The hotel manager put us in a large room away from other guests so we would not disturb anyone. I very much appreciated this. Highly recommend this hotel.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear Robert G, Thank you for choosing to stay with us. There are many hotels in the neighborhood, and we appreciate the fact that you gave us a chance. I am glad your family enjoyed your stay with us. Hope to meet and exceed your expectation every time. Sincerely, santosh

"Great Dog Friendly Hotel"

5
Brad S, Cypress, Texas 17/08/2016

As we were traveling from Arizona to East Texas we decided this would be a good point to stop. This is a great location off of I-10, was very convenient. We also chose this hotel because they were pet friendly and we were traveling with two small pets, there is a small fee, I think it was only $20 extra. The great thing is they have a great outside fenced in area outside for the pets. They have rooms right near the lobby/entrance for people who travel with their pets for easy access to go outside. The room we had two double beds, very comfortable beds and overall the room and bathroom were clean. Our room was spacious with a microwave and refrigerator and a nice big flat screen tv on the wall. They had freshly baked cookies and coffee available in the lobby as well. The staff at the front desk was friendly as well as every employee we came across. They do have a bar open in the evening with big screen tv's in the same room as the complimentary full breakfast that is available in the mornings. The Breakfast had a lot to offer including yogurt, eggs, a meat (they had sausage the morning we were there), cereals, breakfast breads, juices, and coffee. You should not leave hungry. I wish there were a few other restaurants closer to walk to for dinner, we went to one nearby, across the parking lot, and service was slow and food was just okay. Overall I would give this hotel an excellent rating and if I find myself in West Texas again I would definitely stay here.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear Brad S, Thank you choosing to stay with us. And THANK YOU SO VERY MUCH for your detailed narration of the experience of your stay with us. We all at the Best Western appreciate it very much!! Hope to provide the same quality of service every time you stay with us. Thank you kindly, santosh

"Perfect!"

5
Mary H, Corpus Christi, United States 15/08/2016

Traveling with my Mom and Chocolate Lab. I stopped here because they listed "dog friendly". Called to check if we could be accommodated as there are limited rooms for pets. The room was located on the ground floor, near an exit door and parking. Only guests with pets were put in this area so other guests were not disturbed. There was a large fenced area for pets to be off leash and exercise with a trash can and poop bags available. There was free hot coffee and cookies in the lobby and refreshments to purchase. Great for a quick snack while getting unloaded. I would definitely recommend this hotel.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear Mary H, Thank you for staying with us. We sincerely appreciate your business. I am glad you enjoyed your stay with us. Hope we are able to give you the same service every time you stay with us. Thank you! Sincerely, santosh

"Nice Hotel"

4
cleverbeagle, freeport, florida 05/08/2016

The staff was very friendly and after a terribly long drive that was very nice. We had a room with two queens on the bottom floor. Everything was clean and super quiet even though I know the hotel was almost sold out. We got in late, was able to get a great nights sleep and left early.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear cleverbeagle, I am glad you enjoyed your stay with us. Thank you for giving us an opportunity to serve you. We all at the Best Western really appreciate you nice comments about our friendly staff. Hope to see you next time you are passing this way. Sincerely, santosh

"New hotel with friendly staff"

5
Donald B, San Antonio, United States 03/08/2016

Hotel appears to be very new. It was very clean and the staff was friendly and helpful. Breakfast was free and above average as free hotel breakfast goes. We got the handicapped accessible King suite. The room was large with lots of room, bed was comfortable. Curtains required clipping to block out light. Bathroom was large and clean with a good shower/tub. Coffee maker was cheesy, but the microwave, refrigerator, and hair dryer worked well. The TV included multiple movie channels and large cable channel selection. Hotel pantry features wide selection of snacks, microwavable meals and Haagen Dazs ice cream.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear Donald B, Thank you for the nice comments about our Hotel and our friendly staff. We all really appreciate it. I am glad you enjoyed your stay with us. We hope to provide you with same care and service every time you stay with us. Thank you again! Sincerely, santosh.

"Hospitality in Fort Stockton"

5
Jim M, San Diego, California 02/08/2016

Very new property. Everything was very clean and in working order, which I can't always say for Best Westerns. We were not traveling with a pet, but this hotel is very pet-friendly, and it was obvious that travelers are aware of that. A really good value if you have to make that long trip across Texas on the I-10.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear Jim M, Thank you very much for choosing to stay with us. I am glad you enjoyed your stay with us. Thank you for posting the nice comments about our Hotel. We all at the Best Western Plus really appreciate it. Hope to see you next time you are passing this way. Sincerely, santosh

"Request filled."

4
Melecio M, Fort Stockton, Texas, United States 25/07/2016

Mr. Raj the assistant manager ensured that our special request was filled when I found out that it had not been achieved. While the receptionist was courteous he was unable to fill our request. Enter Mr. Raj who asked me to wait while he saw to it. Five minutes later it was taken care of. I will stay that on my future trips if I drive.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear Melecio M, I am glad you enjoyed your stay with us. We appreciate your nice comments about your stay with us. Hope we can meet and exceed your expectations every time you stay with us. Thank you! santosh

"Immaculate!"

5
LSchneid, Phoenix, Arizona 24/07/2016

We drove from Phoenix to Austin with one night's sleep in this hotel. We had our labrador with us. The room was immaculate and I would recommend this hotel to anyone! We didn't partake, but there is a bar in the hotel as well. We walked next door to a diner for dinner and it was fine, too. Great hotel for all!

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear LSchneid, I am glad you enjoyed your stay with us. We would love to see you back again soon. We all, at the Best Western, sincerely appreciate your business and kind words. Thank you! santosh

"The perfect I-10 stop"

5
scottbaker92, San Jose, CA 24/07/2016

Incredibly nice people, incredibly clean rooms, top shelf experience all the way around. We stopped in just looking for a place to crash en route to San Antonio and could not have asked for a better experience. A nice and pleasant reprieve, would absolutely stay again!

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear scottbaker92, Thank you kindly for your nice words. We all sincerely appreciate it. Have a wonderful Summer!! Santosh

"Very nice"

5
User 23/07/2016

Nice place, friendly staff, great room, great breakfasts, great bar in evening, getting to the location is a little trickle due to the interstate, could have a little better markings on the feeder road to the location.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear Donald L, Thank you for choosing to stay with us. I am glad you enjoyed your stay with us. Regarding the markings. We are having a hard time getting approval to post some signs with Texas Dept. of Transportation. Guests are having a very hard time locating us, specially in the dark. Hope we get enough complaints from the guests so we can convince them. Thank you again for your nice comments. Sincerely, santosh

"Great Stay for family with pet"

5
Tobby P, San Antonio, United States 18/07/2016

Comfy beds, good rate, great indoor pool and hot tub, pet friendly, good breakfast. Check in was easy. Staff was pleasant. Hotel was clean. Parking was well lit. It was a little hassle trying to feed family once checked in because most all local restaurants were closed but had nothing to do with the awesome service of this hotel.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear Tobby P, I am glad you and your family enjoyed your stay with us. Hope to see you some time soon. Have a "FUN-DER-FUL SUMMER"!!

"Family with pets"

5
User 17/07/2016

This hotel was amazing. They allow pets on the first floor and there was a fee for pets. The have a wonderful dog run with AstroTurf. The indoor pool is a one of a kind. We also enjoyed the bar, because a good way to relax is a few cold brews and watching TV on a nice flat screen mounted on the wall. We will stay here again if we travel through Fort Stockton.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear Jessica S, Thank you for staying with us. I am glad you enjoyed your stay with us. Hope to meet or exceed your expectations every time you stay with us. Please let your friends and family know about us. We appreciate your business. Thank you again! Sincerely, santosh

"New, Clean, and Pet Friendly"

5
MargoSpencer, Rockport, Texas 16/07/2016

Ft Stockton is our stopping point coming back from CO. This is a great place to stay. Right off the highway. Close to restaurants. It's a little more than the La Quinta, but much cleaner and newer. The breakfast is good, not great, but there is something for everyone with plenty of good coffee, fresh fruit, taquitos and waffles. They have a nice fenced dog area where your Pups can run. There is a $20 extra charge for Fido, but worth it. The management and staff are very nice. We left our dog steps and they were immediately turned in to the front desk.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear MargoSpencer, Thank you for your nice post. We appreciate your comments about your experience with us. As per our conversation, we will hold the dog steps till your friends can pick it up. See you next time you are passing this way. Sincerely, santosh

"Less Than Expected"

3
Mlee26, Tucson, Arizona 16/07/2016

I had read all the reviews for Fort Stockton and thought I had picked the best hotel. I was sadly disappointed. It was quite new, so things were not worn, but there was no attention to detail. The room was good but there were things laying on the floor in the elevator and lobby, lots of hand prints in the elevator, and just general untidy appearance. The blower in the room was one that kept going on and off. It helped to turn it on 100% of time to block road noise. The breakfast was the worst. The room was freezing, the hot water for tea was not lukewarm, and food poor. This is maybe a two star hotel.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear Mlee26, I am sorry you had a disappointing stay with us. I don't know what to say except that we screwed up. I hope we learn from your comments to improve and get better. Have a wonderful Summer season! Sincerely, santosh

"Hotel Exceeded All Expectations"

5
John T, Palm Coast, Florida 14/07/2016

This is a brand new hotel. Contemporary decor which I prefer. Hotel actually had a small bar open each night. Spotless hotel. High ceilings throughout. Even the elevator walls was coordinated with the floor tiles in elevator and throughout hotel. Bed was very comfortable. Hotel was about 48 inch flatscreen with DIRECTV and DIRECTV remote which I love. Excellent Hi-Def. Towels were extra thick, another bonus. Very nice indoor pool and spa. Bathroom was above average. I particularly liked the oversized shower with 6 foot high 3/8 inch thick clear shower glass doors. Felt like I was in a fancy casino bathroom, at least partly. Breakfast was above average. for example 7 kinds of fresh fruit. A refrigerator filled with just yogurt. All the normal hot and cold other items. The eating area was at least two times the size of most hotel eating areas. Each floor has high ceilings. MY ONLY COMPLAINT IS THEY ALLOW PETS ON THE FIRST FLOOR. WHEN I ARRIVED I HEARD A DOG BARKING FROM ROOM ADJACENT TO ELEVATOR. I discussed my concern with two managers that were on site in the morning. They were very receptive. Explained that they CURRENTLY allow pets only on first floor, and take many steps, to reduce likelihood that guests without pets will be negatively impacted. HOWEVER, they are keeping track of complaints about pets, and will reevaluate allowing pets on an ongoing basis. This hotel is so beautiful, I hope they will switch to no pets allowed. I HIGHLY RECOMMEND THIS HOTEl, even with the current pet policy. Suggest you not pass up. If you agree with me, that they should not allow pets in the future on the first floor, as that still can impact guests on other floors, give management feedback. They are very hands on, and it is obvious they want to keep this a first class hotel. Their ongoing involvement , I suspect, is why it is so polished.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear John T , Thank you for such a nice detailed post. I am very thankful that you took time to write such a detailed comments. I am sorry that you had to encounter the dog that was barking during your check in, and as per our conversation that morning, we will opt for your suggestion, if we start to see a lot of negative reactions to being Pet friendly hotel. and as I said, we are planning to replace the carpet with wall to wall floor vinyl on all the Pet friendly room to make it easy to clean and maintain the rooms. I really appreciate you took the time to talk to us that day. I wish you and your family a wonderful Summer. Next time you pass by this way, please come and see us. I will assure you that you may not encounter a barking dog. Sincerely, santosh

"On the Road Again!"

4
User 14/07/2016

Needing to travel back and forth between Texas and New Mexico on a regular basis. This hotel is about half way and this is the only hotel we consider when traveling. Modern, Nicely decorated, Good Breakfast, Comfy beds, Clean, Reasonably priced and convenient to the Interstate. Nice staff. I think their bar is open now which is nice. Also it is next to Stockton's for fun like bowling, pool, arcade games and a movie! Walking distance to Pecos Roadhouse that serves a decent dinner. Good place to stop!

"Trip to McAllen Tx "

5
User 13/07/2016

We were very pleased with all its aspects. It is an oasis in the middle of the dessert. But What amazed me the most was their honesty, I forgot my IPad in the room when I left and they immediately mailed it to me when I let them know I had left it . Thank You for everything !

"Best Hotel in Ft. Stockton"

5
Danielle W, Peoria, United States 13/07/2016

The rooms were clean, spacious and quiet. The breakfast was good with a large selection. If there was one thing that could have been improved, it would be that the hot tub was not hot enough. Overall, we highly recommend.

"Great hotel, best Best Western we stayed at this year."

4
Ernesto V, Concord, California 12/07/2016

Great hotel, probably the nicest Best Western we have stayed at this year. The breakfast was excellent. The hotel room was large and modern. Very large shower in our room. Small fridge in our room and microwave. We found the mattress to be very comfortable. Would recommend this hotel to anyone needing a place just for a night or an extended stay.

"Amazing Stay"

5
Jennidfer C, Harlingen, United States 11/07/2016

Thank you so much for making my experience a pleasant one. I recently traveled for business and decided to take my dog with me (family as well, but only my husband was with me when we stayed here). My stay here was amazing. Friendly staff, clean facilities, and very pet friendly. Pet fee was only $20 (other places charged a lot more) and the staff truly made us feel as if our pet was welcomed rather than an inconvenience. Breakfast wasn't stellar, but tasted great and filled us up.

"Excellent Replacement"

5
marksw12, New Braunfels, Texas 07/07/2016

I stayed in Ft Stockton at the Best Western a few years ago and was surprised when we drove up to find this wasn't the same one. Evidently the old one burnt down and a new one was built about a year ago. Big improvement. A real nice property with an efficient staff. Room was big and comfortable. My wife liked the shower.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear marksw12, Thank you for choosing to stay with us. We appreciate your loyalty to Best Western. I am glad you enjoyed your stay with us. Hope to get better and exceed your expectations every time you stay with us. Thank you again! Sincerely, santosh

"Satisfaction garaunteed"

5
User 05/07/2016

I've stayed at a thousand different places across the globe, BW Plus is by far one of my favorites. There facility is clean, comfortable and so accommodating. I observed the management days/nights interact with the staff and they get it. Keep your staff happy and they will take care of the customer. It was a pleasure speaking with Santosh the GM, I felt like I've known him for some time. Keep up the great work your doing, see you next time for sure. Adios ~Cowboy Collins

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear Robert C, I am really touched by your kind remarks. I sincerely appreciate your nice comments about your experience with our hotel and staff. Comments like these encourages me and my team to do our best every time, every guest. Sometimes, we do screw up. But most of the time we make our guest happy. See you next time you are passing this way. HAVE A WONDERFUL SUMMER!!! Sincerely, santosh

"Great Hotel Stay"

5
huklbery72, Houston, Texas 25/06/2016

We stopped in Fort Stockton for a much needed rest. We had been traveling all day and were exhausted. We couldn't have been any happier when we checked into this hotel! The staff was so friendly, the hotel and room were immaculate and the beds were super comfortable! We will definitely be staying there any time we're in Ft. Stockton. It's definitely the best hotel in town!! Highly recommend it for weary travelers.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear huklbery72, Thank you for staying with us. Thank you for the nice comments about your stay with us. We sincerely appreciate your business and kind words. Hope to see you next time you are passing this way. Happy Summer! Sincerely, santosh

"NEW AND NICE"

4
CSHL43, Scottsdale, Arizona 18/06/2016

This property is very nice and very contemporary. The room was nicely decorated and the bed very comfortable. Nice television mounted on the wall. A welcome place to stay if you are passing through. They have a breakfast that we didn't take advantage of but it looked very nice.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear CSHL43, Thank you for choosing to stay with us. I am glad you enjoyed your stay with us. Sorry that you missed the breakfast, but want to let you know that we have " GRAB AND GO" bags available in the lobby. Next time, please stay for the breakfast. Thank you again! We sincerely appreciate your business!! Sincerely, santosh

"Customer service was AWESOME"

5
mareitman, Houston, Texas 17/06/2016

We never even got to stay here thanks to Priceline booking us a room that did not exist- long story. The hotel had no rooms available, but the manager Santosh and his crew provided incredible customer service in a difficult situation. They were professional, kind, and super helpful in finding accommodations after a long day of traveling. 10 out of 10, though we never left the front lobby! Thank you, Santosh, for going out of your way to take care of us.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear mareitman, I am extremely sorry that we could not accommodate you that day! There was power outage due to bad weather in the area, and probably your reservation did not come thru in time before we sold out. I appreciate your understanding. Thank you so very much for your kind words about our team at the Best Western. It is very nice of you guys. If you are passing this way next time, Please let me know. We can have a beer together at our Driller's bar. Sincerely, santosh

"Great Place to stop"

5
cacoupontraveler, Los Angeles, California 16/06/2016

This is a very new and modern hotel. It is very clean. The staff is friendly and accommodating. The beds are perfect and have high thread count soft sheets. The pool is indoors and in working order. There is also an indoor whirlpool. The lobby is beautiful and the front des also acts as a snack/ necessity shop. The tvs are flat screen and about 39 inches. The free continental breakfast is well above average. They also have Texas Shaped Waffles with all the fixens!

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear cacoupontravelerar, Thank you very much for your nice comments about your stay with us. Comments from our guests really make our day and encourages us to do even better. By the way, the TVs are 49". See you next time you are passing this way. Have a wonderful Summer!! Sincerely, santosh

"Great hotel"

5
mpridem2000, Panama City Beach, Florida 11/06/2016

During cross country trip we decided to stop in Ft. Stockton. We had our two dogs with us and needed a pet friendly place to stay. The Best Western Plus jus happened to have openings. The hotel seems brand new and cared for like they wanted it to stay that way. The staff went out of their way to help with anything we asked about. Highly recommend stopping here if in the area and staying over

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear mpridem2000, Thank you for choosing to stay with us. We appreciate your kind words about our hotel. Hope to see you next time you pass through our town. Have a wonderful Summer!!! Sincerely, santosh

"An oasis in the desert"

5
User 09/06/2016

This hotel lived up to the other reviews that I read about it. I didn't want to send $150 on a hotel in a passing through town in the middle of nowhere. After reading reviews of the other hotels in town, I booked one here. It was worth it! Exemplary service, clean room, great tv and channel selection, nice pool ( and warm which is nice for an indoor pool) and a clean breakfast room with better than average hotel breakfast. Did I mention this place was very clean? Worth the stop.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear Mr. Eric W, Thank you very much for choosing to stay with us. As you mentioned, there are many hotels in the same line from us; but we take pride in trying to give the best personalized service to our guests. We all at the Best Western Plus in Fort Stockton really appreciate your nice comments about your stay with us. Hope to see you next time you are travelling through here. Sincerely, santosh

"half way point to Galveston, Texas"

5
User 08/06/2016

A nice place to stay, very comfortable beds and room. Friendly and fun staff. This is a new hotel for the area, with easy access off the highway. The only thing is breakfast was the typical Hotel stay.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear V3779FNdonnam, Thank you for choosing to stay with us. We appreciate your business. Thank you for your nice comments. Sorry, that the breakfast was not up to your standard. We are actually not equipped to do made to order eggs. May be down the road we will renovate our kitchen and then we will be able to offer you a better breakfast. Thank you very much again, and Have a Wonderful Summer Season!! Sincerely, santosh

"Definitely would stay again"

5
Dorothy W, Old Town 07/06/2016

This hotel was surprisingly wonderful after staying at the last 2 Best Westerns that were disappointing. Great decor inside and out. Clean inside and out. Lobby very inviting offering coffee/tea and cookies! The rooms were large and enjoyed having a sofa in a separate area, desk, very large screen TV with satellite. Microwave, coffee maker, fridge. Bathroom was large, good towels and shower. The breakfast was very good with a large selection and fresh fruit and western omelette style scrambled eggs. There is no question about staying here again.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear MS. Dorothy W, Thank you kindly for your nice comments about our hotel. We all at the Best Western Plus in Fort Stockton really appreciate it. I am glad you enjoyed your stay with us. Hope to meet and exceed your expectations every time you stay with us. Have a Wonderful Summer!! Sincerely, santosh

"Love the new BW brand"

5
Chief_Gypsy, San Diego 01/06/2016

It seems BW has recently rebranded themselves (or it happened in the last 2 years when I didn't want to travel with a toddler). Based on this particular location I would say they have Nailed It. The rooms are spacious, comfortable and so clean. The flat screen TV I angled perfect for viewing on the giant king sized bed. It's pet friendly and includes a dog run with a bench. The bathrooms are complete with granite counter tops. The towels are even pretty luxurious for the price you pay here. In the evening they leave out fresh cookies and also have a bar on site for guests. The breakfast in the morning is hot and delicious. Check in and out was easy. There is plenty of parking and a lot for large vehicles, rv, or truckers. Within walking distance (with a toddler that means basically across the parking lot) is a nice little spot to grab dinner called Pecos Roadhouse. This was am excellent stay and if I'm ever in the area, I will return.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear Chief_Gypsy, Thank you for giving us a chance to serve you. We sincerely appreciate your business. I am glad you enjoyed your stay with us. Thank you for writing a nice detailed comment about your experience with us. All of us at the Best Western, sincerely appreciate it. Have a wonderful Summer! See you next time you are passing this way!! Thank you! santosh

"Half-way Stop"

4
User 01/06/2016

This is our go to stop between Corpus Christi Texas and various family members in New Mexico. On our way back to Corpus Christi from a family wedding. The hotel is always clean and the beds are comfy. The bar is now open but we have not tried that yet...maybe next time. Internet is fast, love having Direct Tv available so we can watch our favorite shows. Breakfast is always pretty good, the coffee is hot and rich, nice selection of fruit, juice, cereal, bagels and waffles. They always serve some sort of meat, potatoes and egg. Had a bagel half with egg and cheese this round and it was the perfect way to start the day. Friendly staff. This is always a good stop

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear 163kathleenb, Thank you so much for considering us your home away from home. I am glad we have not disappointed you so far. We will continue to try our best to provide you and your family with the same friendly staff and clean facility. Have a wonderful Summer!! Thank you! Sincerely, santosh

"Top Notch Hotel!!!!"

5
robertboud2000, Lake Charles, Louisiana 31/05/2016

Very impressed with this hotel! Extremely clean, well maintained and the staff was very professional! Great breakfast! This hotel has everything you could ask for: indoor pool, hot tub, and even a bar!

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear robertboud2000, Thank you for your nice comments about your stay with us. I am glad you enjoyed your stay with us. Hope to see you next time you are passing this way. Have a wonderful Summer!! Sincerely, Santosh

"Friendly and comfortable stay"

5
dragonhabc, Houston, Texas 29/05/2016

I stopped in Fort Stockton after 5 days in Big Bend National Park on my way home. The Best Western was very comfortable and the staff were very attentive and friendly. The room that was reserved for me was not ready when I got there, very tired from a lot of driving, and without missing a beat Robert upgraded me to a suite that was immediately available. I did not have to ask or fuss. The place had a bar, though I was to tired to bother with it. They also had a small concession area where I could buy a frozen meal to heat in the microwave and snacks or beverages is desired. This was priced reasonably and allowed me to have a light meal and turn in early. The room was spacious with the usual amenities. It was attractive and very comfortable. I would return there if I find myself that way again.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear dragonhabc, Thank you very much for giving us a chance to serve you. I am glad you enjoyed your vacation at the Big Bend National park and your stay with us. Please stop by next time you are passing this way. We would love to have you with us. Have a wonderful Summer! Sincerely, Santosh

"Great Service and Location"

5
Edna1111, AZ 29/05/2016

After a long drive of 700 miles, it was great to find the welcoming faces at this outpost of a city. Not only were they helpful in a pre-arrival call to easily locate the building, but they also gave excellent advice to go to Taco OJ's for dinner outside of the usual highway experience. Breakfast was great, and enough to get us on our way to complete our journey.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear Edna1111, I am very happy that you enjoyed your stay with us. Hope you will give us another chance to serve you. And hope we meet and exceed your expectations every time. Thank you kindly for your nice comments. Sincerely, Santosh

"Great Stay"

5
Ray B, Bend, Oregon 25/05/2016

Great new hotel....Fantastic fenced dog run with "astro Turf"...Would recommend it to anyone. Very good breakfast. Staff was very friendly,,Next time in Ft Stockton would defiantly return. Very dog friendly

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear Ray B, Thank you for giving us a chance to serve you and your pet. Pets are like a part of our family at the Best Western. We sincerely appreciate your nice comments. Wish you a Happy Summer! Thank you! Sincerely, santosh

"Amazing Staff"

5
Yvon-Marc T, Calgary, Canada 22/05/2016

We often stay at Best Western's, usually with positive experiences. Must say the Fort Stockton experience was one of the best due to extremely helpful and accommodating staff. Wouldn't hesitate recommend this location

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear Yvon-Marc T, Thank you so very much for the nice comments about our friendly team members. It really encourages each one of us to do even better next time. Thank you for choosing to stay with us. We appreciate you business. Hope to meet and exceed your expectations each time you stay with us. Sincerely, santosh

"Unexpected!"

5
crystal l, dallas 19/05/2016

I travel for work and stay in Hilton/Hyatt/Marriotts all the time. Was traveling through on a road trip with my son and needed a place to stay so took a chance of this property... Needless to say, it was as nice (if not nicer) than what I'm used to! Front desk gentleman was extremely polite, room was spacious, comfy bed, great water pressure in the shower, breakfast area was cheery and they even had a Texas shaped waffle iron. We weren't traveling with pets, but did see a few there and they seemed to be welcomed.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear crystal l, WE All at the Best Western sincerely appreciate your nice comments. Thank you for giving us a chance to serve you. Sincerely hope to meet and exceed your expectations every time you are with us. Have a wonderful Summer! santosh

"Best Hotel EVER!"

5
J T, Beaumont, Texas 17/05/2016

Stay here. This hotel is awesome - not kidding. The breakfast was better than we have ever had at any hotel. Rooms were clean. Hotel staff go above and beyond. And there is even a dog park next to hotel to walk your dog. So this hotel has definitely accommodated for EVERY need. Will definitely stay here again if we are in the area. Other hotels need to take example of this one. Bed was firm so if you don't like firm I don't know what to tell you other than the rest of the hotel makes up for it. But my husband and I like a firm bed so it was good for us.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear J T, Thank you very much for giving us a chance to serve you. Thank you for your nice comments. We all sincerely appreciate it. Hope we meet and exceed your expectations every time you are with us. Have a wonderful Summer! santosh

"Excellant Place To Stay"

5
Richard K, Green Valley, Arizona 05/05/2016

This "new" Best Western Plus is way above any place else in Ft. Stockton Texas. Extremely nice, clean quiet place to stay when traveling on I-10. Will definitely stay again. Property has a lounge/bar and snacks and other items on sale at the front desk. Decent restaurant right next door also.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear rkimes, Thank you for give us an opportunity to host you at our hotel. We all, at the Best Western sincerely appreciate your business. Thank you for your kind remarks about your stay with us. Hope you will give us another opportunity in the future. Thank you. Sincerely, santosh

"Very Nice Experience"

5
Keith B, Palm Springs CA, United States 02/05/2016

Clean and attractively furnished rooms. A professional, friendly and helpful staff. Strong WiFi signal easy to access. Delicious breakfast with a nice variety of choices. This was our second stay in this property. The only negative is the TripAdvisor review process which requires a minimum of 200 characters in this box in order to be accepted. What more can I say?

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear Keith B, First I want to thank you for coming back to stay with us. And thank you for the nice comments. It means a lot to us. I sincerely hope that we meet and exceed your expectations every time you are with us. See you next time you are passing through. Sincerely, santosh

"Best customer service!!!! *****"

5
slcottrell, Cedar Park, Texas 01/05/2016

We were just going to stay for one night as a stop over but we may just stay an extra night. Amazing customer service-family/pet friendly. By far the best experience we've had on this road trip. Take the time to spend a little time at the bar and talking to the people that run the hotel-great people

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear slcottrell, Thank you so much for the nice comments about your stay with us. I really appreciate it. We enjoyed your beautiful dogs. I hope they enjoyed our dog run. Please say hello to Brad. We sincerely appreciate your business. Have a wonderful Spring!! santosh

"Beautiful hotel and a great location"

5
Seiderjps, Fort Worth, Texas 01/05/2016

We were happily surprised with this hotel. We stayed in Fort Stockton ten years ago, and the hotels were a disappoint. This hotel is new, and it located right off of I-20. The hotel was very pretty, and the room was a great size. The breakfast was very tasty, too. This hotel would be a great place to stay before heading to Big Bend National Park (which is what we did).

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear Seiderjps, We are glad that you gave us a chance to serve you. Thank you for your nice comments about your stay with us. Hope next time you are here for a visit you will stop by. Our lounge is now open from 5-11pm. Thank you again! Sincerely, santosh

"Better than most rural Best Westerns"

4
Stephen S, Houston, Texas 29/04/2016

The staff welcoming and helpful on check in and check out. The facilities are very nice and appears to be new. The hot breakfast was quite good with few seemingly prepackaged items. Fresh fruit, juice coffee, and tea is available 24/7. The only complaint is that this locations is a bit more expensive than I would expect especially for not being in a large city.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear Stephen S, Thank you for give us a chance to serve you. I appreciate your nice comments about our friendly staff. As far as the little higher price than a comparable big city hotel, it is because we are so far out from nearby civilization that all our vendors and suppliers charge us higher price to come out here and service us. Plus, most of the times the rooms are taken up by big energy corporations so it is also demand and supply reason. Thank you again for staying with us. Hope to see you in the near future. Sincerely, santosh

"Very nice"

4
Terri F, Yucca Valley, United States 25/04/2016

Friendly staff, clean rooms, kids loved the free cookies and I enjoyed the free coffee. Indoor pool that is heated and had a nice gym to help stretch your muscles after a long car ride. Only negative was the thin walls, could hear a lot of doors shutting and TV's on. Didn't have a pet with us but did see a lot of other families checking in with pets and they were very accommodating.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
DearTerri F, Thank you very much for choosing to stay with us. We certainly appreciate your nice comments. Hope you will stop by next time you are passing through. Sincerely, santosh

"New but a little odd"

3
NMGIRL78, Las Cruces, New Mexico 21/04/2016

Again second time in a row-platinum means nothing. Apparently there is a happy hour hear but no one mentioned it. Individual room AC "kind of works" off and on. No tub and shower has a small trip hazard so watch it. Beds fine, tv great. Breakfast ok. Price is high. You decide!

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear NMGIRL78, Thank you for your patronage. I wanted to let you know that we do not have a happy hour. We have a bar that we just opened last week and currently serving only beer. Also, all our Gold, Platinum and Diamond members get an automatic upgrade, if we have the availability and they all get 250 bonus points. We make every effort to make your stay comfortable. And for this reason we make an attempt to call our guests after they check in to see if they are satisfied with their room. If for some reason you are not satisfied with your room, we will be glad to move you. I am very sorry we disappointed you. But we will keep trying. Thank you again for your comments and a chance to respond. Sincerely, santosh

"Great stay"

3
User 20/04/2016

The room was small and appeared clean. However, we found a box of partly eaten White Castle burgers in the fridge, which made us wonder about how thoroughly the room was actually cleaned. We brought the burger box to the front desk. The person on duty took it with no comment other than "oh thanks." We noticed the US flag outside was completely torn and shredded and told management. We were emailed the following day with an assurance it would be replaced. The noise of people coming and going in the hallway during the night was disruptive to our sleep. Breakfast was great, eggs, country potatoes, biscuits, gravy, oatmeal, yogurt and fruit, plus assorted pastries, all fresh and at proper temps. The breakfast area was spotless and the person in charge was attentive and personable.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear Ms. Laura K, I am sorry that there was a box of White Castle left in the fridge. The housekeeping staff should have been more careful in checking the fridge. We replaced the Flag on 18th. I am glad at least you enjoyed the breakfast. I appreciate you taking the time to let us know what we did good and where we lacked. It helps us improve and make it better for the future guests. We will never be 100% perfect but guest like you really help us to try. Hope your next visit with us will be a good one. Thank you again! Sincerely, santosh

"Beautiful, clean, new, and dog friendly"

5
btalicuran, Jacksonville, North Carolina 19/04/2016

This is a beautiful new hotel and has a gorgeous dining area. My favorite part of this hotel is that it's dog friendly and has a dog run on the side of the hotel where you can play with your fur baby. Our room was clean and nicely decorated and loved the fresh sanitized tv remote. Overall I was very impressed. This is the best hotel we stayed at on our road trip.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear btalicuran, Thank you for choosing to stay with us. And thank you for the nice comments. We are all animal lovers here and we treat them with respect and try to accommodate their needs as much as possible. Hope to see your family with your fur baby soon. Have a wonderful Spring! Warm regards, santosh

"Big rooms, very clean and new"

5
ZumaDawg, Los Angeles, California 18/04/2016

We stopped here because it was a Best Western and we're pleased with our decision. The room was clean and the bed plush and comfortable. Nice big shower and free breakfast in the morning. The staff was friendly and there is a restaurant next door. Great place to stay on the road.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear ZumaDawg, Thank you for choosing to stay with us. And thank you for your nice comments about our hotel. We all sincerely appreciate your business and kind words. See you next time when you are in town. Ciao!! Santosh

"Excellent Chain Hotel!!!"

5
Angyl M, Deer Park, Texas 17/04/2016

We stayed here during a road trip returning to Houston from Vegas and were pleasantly surprised at how nice it was. Check in was fast and easy despite arriving at 10 pm. There were cookies in the lounge and there were luggage carts accessible as well which we appreciated. The room was right on the first floor and easy to get to. We got a double suite so we had a kitchenette with a full fridge. I was also very pleased at the dishwasher and plates and glasses in the room. Beds were so comfortable we didn't want to get up! I would recommend to anyone and will also consider Best Western properties more often in the future.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear Angyl M, I am glad you enjoyed your stay with us. Thank you kindly for the nice comment about your stay with us. Hope to see you next time you are passing this way. Have a wonderful Spring!! Sincerely, santosh

"great hotel in fort Stockton"

5
User 16/04/2016

Very nice well maintained Hotel. staff were pleasant and helpful. Room was very clean and the location of the hotel was close to the interstate. we would stay here again on our way through Fort Stockton

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear D7M, Thank you for choosing to stay with us. There are many choices in Fort Stockton and so we really appreciate you gave us a chance. Hope we can meet and exceed your expectation every time you stay with us. Have a wonderful Spring!! Sincerely, santosh

"Such nice people, great if you have a pet!!"

5
User 09/04/2016

We stayed one night. They have rooms on lower level that allow dogs and a nice dog run which we were so happy to have after our poor lab had been cramped in the car for hours. The manager changed rooms for us even tho it was all my fault if rented a king instead of double room. 20$ fee for a pet. Worth it since they had the dog run. Beds very comfy breakfast basic but good. Everyone soooo nice.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear Gale G, Thank you so much for choosing to stay with us. We sincerely appreciate your business and your nice comment a bout our hotel. Hope to see you in the near future! Sincerely, santosh

"Definitely recommend!"

4
McRogers11, Tucson 01/04/2016

Without a doubt, the best place to stay in Fort Stockton! Very clean, friendly staff, good coffee (not great coffee, just good), convenient breakfast. GPS had a tough time getting us here, so don't get too frustrated if you take the scenic route. It's worth the possible detour. There is some road noise if you stay on the side facing I-10, but you are on a major interstate, what can you expect?

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear McRogers11, Sincerely appreciate the nice comments about your stay with us. Hope to see you next time you are passing this way. Have a wonderful Spring! May be see you before Summer. Thank you again!! santosh

"Great Stay"

5
N9324DMsuem, Hollister 26/03/2016

felt very safe here, the breakfast room was very clean and good food, friendly and helpful staff. the room was very clean and well organized with all the thing you need for a one night stay. the night clerk made a great restaurant recommendation that was very close buy which just made the stay that much better.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear N9324DMsuem, Thank you for writing a nice review about your stay with us. It means a lot to us. We all at the the best western, appreciate it very much. Hope you will come and stay with us next time you are in town. Sincerely, santosh

"Great Hotel Bad Staff"

4
Zenon L, Austin, United States 24/03/2016

The hotel is new and nice, but the staff was not helpful. Now it was Spring break and it was packed, but if i am a rewards card holder(platinum) i expect good service for my loyalty to the company. Night manager was either asleep or to busy to help, day staff had to keep asking the same employee if what they were doing was right. Just have that lady work front desk and take care of everyone. Breakfast was good and beds were nice, so as long as that is all you need this hotel is good.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear Miss Zenon L, I sincerely apologized for not meeting your expectation. On behalf of the entire staff at the best western I apologize for falling short of our commitment to provide good service to our loyal member. Sincerely, santosh

"An oasis during a long drive"

5
User 24/03/2016

While driving through Texas we were looking for a balance of value and amenities in a hotel. We called the desk and discussed the rates. The hotel was better than I could have imagined. After checking out I noticed a discrepancy in the quoted rates. During a follow up, the management cheerfully resolved any issue. I heartily recommend a stay here.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear Drt600, Thank you for your nice comments. I am glad your stay with us was pleasant. Hope to see you in the near future. Happy Spring!! Sincerely, santosh

"Great Stay - worth the money"

5
Adan S, Peoria 24/03/2016

Easy to reserve a room, clean and comfortable!! Well worth the money. Easy location to get to from freeway, Very clean and very nice and helpful staff. Good parking area and great variety selection of items for breakfast.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear Adan S, Thank you for staying with us. I am glad you enjoyed your stay with us. Thank you for writing a nice review about your stay. It means a lot to us. Please come again and visit us next time you are passing by. Thank you again! Sincerely, Santosh

"Nice Place to Stay in Central Texas"

5
sascanlan, Tucson, Arizona 21/03/2016

There aren't many towns to stay in between Austin and El Paso. We usually stay in Fort Stockton since it's halfway home from our daughter's home. We have stayed at many of the hotels in town and this is the best. Very large rooms, nice amenities and a much better breakfast than the other hotels with a full breadth of breakfast selections. The one downside is that it is not near a restaurant except for the one next door, the Pecos Roadhouse, which is awful. There are fast food places nearby. The bed was very good and the walk-in shower was excellent. We stayed in 229 at the end of the hall and it was very quiet.

"Travel between Texas and New Mexico"

5
User 18/03/2016

We travel frequently between Texas and New Mexico. This is about half way and is now our "Go-To" hotel stop on our trip. This hotel is practically brand new. Clean, comfy, convenient, good breakfast, fast internet and friendly staff. We are members of the loyalty program which I highly recommend. Even though the hotel is close to Interstate 10, it is very quiet. Next door to Pecos Roadhouse right next door for a quick meal.

"Very Clean and Dog Friendly"

5
User 17/03/2016

I tend to do a lot of road trips. Sometimes I travel with my two small dogs. But when traveling with dogs it's very hit or miss when it comes to finding a hotel that will accept them never mind find one as dog friendly yet clean as this. Not only did I get an exceptional room, but this hotel also has a 40 or 50 yard astro-turf dog run where your dogs can run free. This was a very welcome yet unexpected amenity and to date the only hotel I know of with the type of service. In addition the hotel was exceptionally clean (perhaps because it was new) and comfortable. Rates were about what you would expect. I will definitely stay at this hotel again if the need arises.

"Pretty But Disappointing "

2
Terry A, Kemah, Texas 13/03/2016

Our first impression was that it was really nice. The room was very large and well decorated. Very comfortable. The bed was great. However, I got cold in the middle of the night and turned off the AC but was still cold but not cold enough to warrant heat. There were no other blankets. The only blanket on the bed was extremely thin. Then, woke up to the elevator not working. We were on the third floor. Our room keys kept demagnetizing, which meant trips up and down the steps, then up then down the steps. The Wi-Fi was horrible. It was extremely slow and kept disconnecting. The staff seemed that they couldn't care less about anything. Maybe it was just a bad night.

"Great Place to Stay"

5
ColoradoBen1, Denver, Colorado 13/03/2016

This hotel is new and modern. It's well run with friendly staff. The rooms are large and clean with big showers! It's tastefully done and right off I-10. The room was very clean and they have installed new LED lighting. Breakfast included hot and cold offerings and lots of space. The business computers and printers for guests worked perfectly. The lobby has coffee all the time with cookies too! With the AAA discount, the value is excellent! This was a welcome respite in trans-Pecos Texas!

"CONVENIENT, CLEAN COMFORTABLE NEWER HOTEL...XCELENT!"

5
r1manchester, Concord, New Hampshire 11/03/2016

Friendly and efficient desk clerk (helpful with restaurants also), easy to room. Clean, spacious room, comfortable bed....breakfast was good. This hotel locally owned (I find that usually the locally owned Best Westerns are the best). Definitely would stay here again. happy trails

"Dog Friendly"

4
ronelvz, London, United Kingdom 08/03/2016

We had a good night's sleep after a long drive from San Antonio. We travelled with two dogs and found this hotel's pet area the best. The dogs could run and stretch their legs. Beautiful big rooms with nice decor. Breakfast was the best we had in the USA at roadside hotels.

"New Hotel...what's not to like?"

4
S S, Seattle, Washington 28/02/2016

New hotel with beautiful contemporary furnishings. Nice to find in a town after a long stretch of road that doesn't have many hotels to choose from. Easy access. Staff was efficient and friendly. Only complaint is the tray of cookies was empty and never refilled.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear SS, Thank you for choosing to stay with us. We appreciate you nice comments very much. It encourages us to do better every time and all the time. I am very sorry that you did not get the cookies. Since, we bake it everyday fresh, based on the occupancy, some times we do run out if we hit more than expected occupancy. Very sorry about that. Hope to see you next time you are passing through and will make sure we have the cookies for you. Thank you again. Sincerely, santosh

"clean and friendly"

5
William D, houston, United States 28/02/2016

outstanding, nice beds, staff was friendly and the breakfast was real good. Little cheese omelets where super good. If you don't mind spending a few extra bucks this place is well worth it. Real clean, I mean spotless. Manager was friendly and made us fresh cookies since we arrived so late. They hit the spot after 8 hours on the road.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear William D, There are many choices in this town for weary travelers. But thank you for choosing to stay with us. I am glad you enjoyed your stay with us. Hope you will come back and see us again. Thank you!

"Good night's sleep"

5
vbintx, San Antonio, Texas 27/02/2016

This was our first stop in Fort Stockton although we've come through here going 80 mph several times. My first impression was of how friendly and accommodating the hotel staff was during check-in. We found the safe already locked when we got in but they came and unlocked it for us within minutes. The room was set up very well. The TV is on the wall, leaving the dresser space available for our things. The nightstands have pull-out shelves to put our items on and we won't forget them because we can see them, as opposed to a drawer. The bed was comfy cozy with a lot of pillows. The remote was in its own wrap, indicating it had been cleaned for our use. The bathroom was also set up very well. We had the handicapped-accessible room and the shower door sealed very well, keeping the floor dry when stepping out. There was abundant hot water and good water pressure. And at last, the breakfast was perfect! The hubby had his hot sausage, eggs and potatoes and there was diced FRESH fruit and real butter for the good English muffins (you know, with all the nooks and crannies) for me. (There was also a fresh waffle-maker there but we didn't use that), They had good coffee, as well as fruit juices and milk available. We'll be back when we return this way in three weeks!

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear vbintx, Thank you for the detailed nice comments about your experience with us. It is very rare that guest take time to write such a detailed comment about their stay. I am glad you enjoyed your stay with us. We sincerely appreciate it your business. Hope to see you when you pass by this way again. Sincerely, santosh

"Almost a real Oasis"

5
Steve C, Thomasville, Georgia 19/02/2016

On a recent visit to South West Texas I found this place. It truly was an Oasis. Awesome Rooms, a Hot Tub ( everyone knows I love Hot Tubs ), Fresh Cookies and Coffee in the Lobby...From the minute I walked in I loved my stay.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear Steve C, Thank you for choosing to stay with us. We appreciate you business. Thank you very much for the nice comments about your stay. Hope we can meet and exceed your expectations every time you stay with us. Thank you again! sincerely, santosh.

"Stop here if traveling with pets!"

5
Virginia B, San Diego, United States 17/02/2016

Great place to stay when traveling with dogs. They even spoiled the pups with treats! We really appreciated being on the first floor with easy access to the outside. My dogs had a great time in the dog run. The staff went out of their way to make us comfortable.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear Virginia B, Thank you for choosing to stay with us. And a special thanks for your nice comments about our friendly staff. I am glad you enjoyed your stay with us. Hope to see you next time you are passing through. Sincerely,

"Comfortable and Restful"

5
Samster_9, New Mexico 16/02/2016

Traveling from Albuquerque to Canyon Lake, TX, this place was wonderful for weary travelers. The staff was welcoming and helpful and the rooms were as advertised--the bed was comfortable and the rooms quiet. The 49-inch televisions were top notch with premium channels as well as movie channels in high def. The wi-fi was a little slow, but dependable. Great location with amenities such as exercise room, pool and free breakfast. We will definitely stay again if our travels bring us this way again.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear Samster_9, Thank you for choosing to stay with us. We know that you have many choices in Fort Stockton so we really appreciate for giving us a chance to serve you. Thank you for your nice comments. Hope to see you next time you are in town. Sincerely, santosh

"Your Best Option in Fort Stockton"

5
genelary, Texas 12/02/2016

This is a new property located on I-10. The management went out of their way to make sure we were comfortable. The room had everything we needed, especially the great king bed. Breakfast was very good, including hot items. The only complaint would be that the wifi was a little slow. Will definitely stay here again.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear genelary, Thank you for your nice comments about your stay with us. For some reason the wifi is slow, even though we subscribe to 100 mb/s speed, it is still slow. Sorry about the inconvenience caused due to the slow speed and sorry for responding to your comments late. We sincerely appreciate your patronage. santosh manager

"Great Staff and Rooms"

5
Lauren W, New York, United States 01/02/2016

In the middle of nowhere is this gem of a hotel. The manager was as nice as could be and did everything he could to make our stay pleasant and enjoyable. Worth staying here if you are in the area. Can't recommend it enough

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear Ms. Lauren W, Thank you indeed for your kind words. Sincerely appreciate it. Hope to see you next time when you are passing through and will certainly attempt to make your stay as enjoyable as the first one. I suppose you were going to LA. Hope you had a pleasant drive. Thank you again! Kind regards, santosh

"OUTSTANDING!!!!!!"

5
User 01/02/2016

As a Best Western Gold Elite Member, I can say that this property is the most outstanding Hotel in the chain that I have had the pleasure to visit. Large, very attractive rooms with comfortable beds, and high def television with lots of premium channels to choose from. Bathrooms are large with lots of towels and amenities. Very nice hot breakfast served every morning. Pecos Roadhouse located adjacent, (see separate review). Attractive common areas, business center, fitness center, indoor heated pool and jacuzzi. All facilities are well maintained and functional. Friendly and efficient staff are eager to please. Excellent location adjacent to Interstate 10. Lots of convenient and well lit off street parking. Highly recommended!

"Professional staff in stressful situation"

5
User 28/01/2016

During an ice and snow storm, the power went out throughout the community, including the hotel computers. The manager and Alexa handled this situation with amazing professionalism. I had to wait a while for a vacancy as the manager had to physically check rooms for availability but he did so with great expediency and calm. I was truly impressed with their professional handling of this stressful situation. Many guests arrived while I was waiting, to find their online reservation did not go through due to the power outage. The manager and Alexa treated everyone so well that I never saw any guest get mad. I eventually did get a room and the power came on after a few hours. I cannot say enough about the professionalism of the Manager and Alexa.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear TexasTravelerTimes2, I want to thank you for you patience in that stressful situation. I a special thanks for your kind words. It is really very encouraging and helps us all to do even better next time. Hope to see you next time you are passing thru and hope to exceed your expectations every time. Have a Happy and Prosperous New-Year!! Sincerely, santosh

"nice staff, but lazy housekeeping"

3
User 19/01/2016

This is a nice looking hotel and I loved the indoor pool option for the little ones that have been stuck in the car all day and it's cold outside. Breakfast was descent as well. However our first room was dirty (the food area was dirty and there was food in the fridge and the bathroom area was not very clean) they switched our room and they mirror was super dirty (if you are going to have a mirror as the closet door you should probably clean it), the tile in bathroom and entryway was dirty, and the headboard had something sticky on it ( I can only imagine) . I usually have antibacterial cleaning wipes on have and I cleaned up but not before my 2 yr old licked the mirror!! ugh.... So just seeing that stuff made me a bit uncomfortable about the cleanliness of things that might not be visible. Also housekeeping was knocking on my door at 8 am to see if we checked out, I get that I forgot the quiet sign but really check out is at noon and we really needed that extra sleep after a long trip. Another thing is they charged my card a higher rate. I had originally booked online but had to call to change my night and they didn't give me same rate, at first the front was hesitant about correcting this. And for those that are shorter or with kids, the beds are super high.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear Ms. Kimberly, Thank you for your comments. I am sorry that the housekeeping staff knocked at the door at 8:30 in the morning and sorry about the wrong room rate charged to your room. Since, it was booked on the web-site and changing the date may have disqualified you for any special they may be offering, but I remember adjusting the difference for you. We will try to do everything possible to make your stay comfortable. Some times we fail. And I am sorry that this time we failed. Have a wonderful Happy New-Year! Sincerely, santosh

"Fort Stockton - Great Hotel"

5
User 14/01/2016

The Fort Stockton hotel was very comfortable - big bed and clean room. It also featured a t.v. and had a nice sized shower. The hotel also boasted an indoor, heated, salt water pool and jacuzzi with beautiful views, as well as an excellent complimentary breakfast. I would definitely stay here again.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear Alex B. I am glad you decided to stay with us. Thank you for posting a nice review about your stay with us. Just an FYI. We are changing the salt water pool to regular. For some reason the salt water pool was staining the bottom of the pool floor and it looked dirty to some guest. So, our pool maintenance company suggested that we go with the regular pool. Hope this won't disappoint you from staying with us next time you are in town. Happy New-Year!! Best regards, santosh

"Meets and exceeds expectations"

5
User 14/01/2016

This hotel has it all. I can't say enough good things about our stay. From the staff, to room comforts, to the quality of the food for breakfast.. After traveling over 600 miles that day with a dog, imagine my delight when upon arrival we found out the hotel had a dog run. I'm only guessing but maybe 20' wide x 100' long, 4' cyclone fenced with green astro turf. After traveling all day and cooped up in the truck it was great to have a safe place to let our dog run play ball and burn up some energy. The room was great with a 49" HD TV, a kingsize pillowtop mattress with great support and beautifully decorated and very clean. The breakfast offered was very good with quality products. I can't say enough about our delight to find this hotel and the value for the money. Wish they were all this great.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear Brenda T, Thank you for choosing to stay with us. We appreciate your business. Hope we meet and exceed your expectations ever time you pass thru this way and stay with us. Thank you again for your kind words Sincerely, santosh

"LOVELY SUITE ANDROID GREAT FOR DOGS"

5
Kathaleen M, Norco, California 14/01/2016

We are travelling with truck, trailer &4 dogs. We arrived late without reservation. We got a great room and they helped get ground floor room for our dogs. There was good parking. The breakfast was good and the staff was very nice. I highly recommend this motel.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear Kathaleen M, Thank you for your nice comments. I am glad you enjoyed your stay with us. Please stop by when you are passing thru this way next time. Sincerely, santosh

"Very new"

4
Stephen D, Abilene, United States 11/01/2016

This was not a bad place to stay at all. Still very new and not everything was completely up and going. The fitness area had equipment in place but not completely set up. Would still recommend. Rooms were very clean, even the remote for the tv was sanitized for us. Would stay here again.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear Stephen D, Thank you for staying with us. We appreciate your business. The fitness center is now ready for you next time you are in town. Thank you for your nice compliments. Sincerely, santosh

"I recommend staying here"

4
User 11/01/2016

very clean, brand new. It's the top on the line in Ft Stockton. They welcome pets and have pet rooms on the first floor which makes it easy to get in and out when one needs to take your pet out. The bed was comfortable the shower hot. There is no bathtub.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear sarahmM3101KW, Thank you for choosing to stay with us. I am glad your family enjoyed your stay with us. Just an FYI. We have an exclusive ENCLOSED 100 x 15 PET WALK AREA WHERE YOU CAN LET THEM FREE. Hope to see you next time when you are passing thru. Sincerely, santosh

"Best Hotel in Fort Stockton"

4
kpaul1285, Katy, Texas 07/01/2016

Generally drive form Houston to Phoenix and usually stop in Fort Stockton on the way to Houston. The Best Western is new to the area, great over sized rooms and everything is NEW and clean .... yes clean. Best place to stay in Fort Stockton by far!

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear kpaul1285, Thank you for choosing to stay with us. We appreciate the opportunity. Thank you for your nice comments about your stay with us. Hope to see you next time you are passing thru. Happy New Year!! Sincerely, santosh

"Loved the indoor pool/hot tub, nice spacious room"

4
Kristi G, Austin, Texas 05/01/2016

We were travelling in awful weather and found this hotel just in time to get some rest. My kids were thrilled to find out there was a nice heated indoor pool and we enjoyed soaking the stress of the road away in the hot tub. We chose a king suite and my sons (9 & 14) said the sofa bed was comfy. The king size bed was soft and so were the pillows. We had to check out early so we didn't spend a ton of time here but I liked the room and comfy beds. It is modern décor and we stayed near the elevator...wasn't sure if the noise would be overwhelming but it wasn't at all. I do think the price was a little high, we try to keep our hotel expenses lower, but it was a nice, clean room.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear Kristi G, I am glad you and your family enjoyed their stay with us. Thank you for the nice comments about your stay. Hope to see you all soon. Thanks again. Happy New Year!! santosh

"Best hotel in the town"

4
mlt4848, Austin, Texas 05/01/2016

The staff is friendly upon check in, and our room was perfect for what we needed. I am glad that such a small town has a new hotel with all the comforts. My son loved the heated pool when it was 25 degrees outside. We will be staying here next time we're passing through.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear mlt4848, Thank you for choosing to stay with us. We are glad you gave us an opportunity to serve you. I am glad you enjoyed your stay with us. Hope to see you all in the near future. Happy New Year!! Sincerely, santosh

"Very nice hotel"

4
TXLVLady, Plano, TX 04/01/2016

My husband and I needed a hotel that would accept our dog as we were returning home to Arizona from Houston. Some hotels in Ft Stockton were sold out as it was New Year's Day. We were fortunate this hotel still had a room and accepted the dog. Hotel super nice snd so clean. The front staff was so friendly and very helpful. There was coffee and cookies in the lobby. There's a restaurant next door in walking distance that was fine for dinners to take back to hotel. The breakfast was fresh and workers kept replenishing as hotel was busy. Only negative is hotel is quite pricey but from research all in that area are high. Also they don't give much of a military discount compared to Hilton etc.. But over all we were very pleased with hotel and staff was top notch.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear TXLVLady, Thank you for your nice comments. I am glad you enjoyed your stay with us. I agree that the Hotels in this area are little pricey. This is due to the shortage of rooms. Most of the time the rooms are taken by various energy corporations. Thank you again for your patronage. Hope to see you soon. Happy New Year!! Sincerely, santosh

"Best hotel"

5
lulu4yoo, Houston 04/01/2016

We stayed here for one night on our way to Big Bend National Park and have to say that this was probably the nicest chain hotel we have stayed in. I think one reviewer mentioned it was built in 2015, which explains why everything was still really nice and new. We noticed that the bathroom was SO clean - the shower was sparkling because it was so spotless! The only negative thing is that I had some trouble connecting to the wifi but I didn't really mind it because we were on vacation and it's nice sometimes to get off the grid. We were very comfortable at this hotel and would absolutely stay here again. The breakfast was also the best hot breakfast we've ever had at a chain hotel like this. There was like bagel bites with egg and bacon pieces, sausage patties, and potatoes. There was also a pancake machine, lots of bagels and muffins, cereal, yogurt, and fruit. I do want to mention that if you have dietary restrictions, come prepared knowing that they will not make any special requests. There was a guy that came in with his elderly mother and either his mother's caretaker or his very young wife that were complaining loudly about there not being any vegetarian or healthy options. He asked a woman that was tending to the breakfast stations if she could make him fresh eggs and she said she couldn't and he went off on how he couldn't eat any of the unhealthy stuff out there and how he is healthy and that's why his mother lives to be as old as she is, and on and on and on. Then he sat to the table next to us and continued to complain loudly and saying rude things about the woman he spoke to, and just being outright obnoxious. Both my husband and I agreed that if you have dietary restrictions, you need to come prepared in case you can't eat anything that is being served. That should go for any place you visit! In summary, this hotel is wonderful and we give it a 10 out of 10.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear lulu4yoo, Happy New Year! Thank you for taking the time out to write the nice comments about our Hotel and staff. Your review was the most detailed one I have read so far. I am glad you enjoyed your stay with us. I and my team will always try the hardest to make sure all our guests have only nice things to say. ONCE IN A WHILE WE ARE BOUND TO SCREW UP. But most of the time I think my team will do an outstanding job to take care of our guests like you so they will all write the comments like you did. I thank you and sincerely appreciate for taking the time. Happy, Healthy and Prosperous New Year to you and your family from our family!! santosh

"Hotel"

4
Victor J, Angleton, United States 02/01/2016

Very nice rooms and good service, beds are very comfortable and room is spacious, bathrooms are spacious and have showers, good location of hotel besides highway, will recommend to friends and families

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Thank you very much for your nice comments. It helps us tremendously. It also motivates our team members to do better every time. Have a Happy, Healthy and Prosperous New Year! Sincerely, santosh

"Very good"

5
User 31/12/2015

The room was so clean and comportable. Free wifi, parking and breakfast was so good for me. I liked the Best western hotel so I will try to go again with this hotel chain. My children liked this hotel, too. But the room was a little bit small to my family, 2 adults and 3 kids.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
I am glad your family enjoyed the stay with us. Just wanted to let you know that each property is independently owned and operated the service quality may vary. Best Western corporation has come a long way in make sure all the Hotels bearing their name provide consistent top quality service but once in a while they fail. So my suggestion to you is please check out the reviews on line before you make your plans. I wish you a Happy, Healthy and Prosperous New Year to you and your family! Thank you! santosh manager

"Worst Western?"

1
JTex31323, Prescott, Arizona 30/12/2015

Very tired after a long drive. The night person at the front desk told me she didn't have our reservation at first, then said she did, but the we had a ??? room, couldn't understand her with repeated request to clarify. Had reserved a two bed room, but got a King with a fold-out. Very noisy, thin walls, with traffic and the noisy front desk. Awakened by phone about 30 min. after going to bed, but no answer. About 10-15 minutes later, the front desk lady knocked on our door and said we actually did have a two bed room, would we like to switch. My son was too tired, so we didn't, but uncomfortable King and fold-out.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
I sincerely apologize about the bad experience you had at our facility. We had a bad weather in Fort Stockton for a couple of days and many of our guest decided to stay longer than we expected and it threw us off. Anyway, I apologize for our mistakes. Have a Happy New Year!! Thank you very much! Sincerely, santosh manager

"Friendly staff, nice hotel"

4
Martin L, Colorado Springs, CO, United States 30/12/2015

Hotel looks like it is fairly new. Our room was clean and in good shape, and had a decent supply of cooking utensils. Breakfast was nothing to write home about, but OK. We didn't use the pool or exercise room, but both looked good. The staff was quite friendly and helpful. There's also a restaurant next door that was an extremely good value. I had the catfish sandwich and it was very good; my wife said her hamburger was good too. The prices were extremely reasonable, and the service was good. I doubt that there's a better hotel in Ft. Stockton, TX.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Dear Mr. Martin L, I sincerely appreciate you nice comments about our friendly staff and service. I am glad you and your wife enjoyed your stay with us. Hope to see in the near future Have a Happy and Prosperous New Year!! Thank you. sincerely, santosh manager

"The best stop for IH10 travel"

5
Dawn F, San Antonio, Texas 28/12/2015

Brand new hotel. New beds, new salt water pool, new gym, new everything. The breakfast was over the top - with waffles, all types of fruit including mango and papaya, eggs, etc. Sometimes when we visit Fort Stockton businesses, we've been disappointed with the small town workers. Not here - you would have thought this was Dallas. Sophisticated and accommodating desk clerks and breakfast staff. We were in disbelief - this hotel is in Fort Stockton?

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Thank you for choosing to stay with us. We appreciate the opportunity to server you. Thank you very much for the nice comments. Our staff gets excited when they read that guests do notice their attempts to do their best. Have a wonderful happy and prosperous New Year! Sincerely, santosh

"Best of Best Western"

5
David T, Williams, AZ, United States 26/12/2015

Try not to miss this hotel if stopping in the area. Everything was new and wonderful. Our suite had a nice sitting area. Comfortable bed with lots of fluffy pillows. Attentive staff. Maybe the best hotel on our 20-day Southern States road trip--also our second most expensive at $136 with tax. Compares in quality with luxury places like the Bellagio in Vegas.

santosh v, Manager at BEST WESTERN PLUS Fort Stockton Hotel, responded to this review
Thank you very much for giving us a chance to host you and your family. We appreciate the nice comments. Hope to see you in the near future. Have a Happy and Prosperous New Year! Sincerely, santosh manager

"Christmas travel "

5
User 26/12/2015