Best Western Queens Court Hotel,  Flushing

3.5/5  - based on 184 guest reviews.
13351 39th Avenue, 11354-4432, Flushing, United States - See map
+1 718 888 1900 +1 718 888 1141



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> Room 1

1 adult


Hotel advantages

  • Safe deposit box
    Safe deposit box
  • High speed internet access
    High speed internet access
TripAdvisor Traveler Rating
based on 184 traveler reviews
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Choose this charming Flushing, New York hotel ideally located minutes away from La Guardia Airport, Shea Stadium and downtown Manhattan attractions. Welcome to the Best Western Queens Court Hotel, where guests will find friendly customer service, clean accommodations and easy access into downtown Manhattan, New York. This Flushing area hotel boasts well-appointed guest rooms, each featuring cable satellite television and high-speed Internet access. Additional amenities include a fitness center, business services and meeting facilities. Guests staying at the Best Western Queens Court Hotel will be close to a variety of local restaurants as well as the subway into downtown New York City. Guests can visit key New York attractions including Times Square, the Statue of Liberty and the Rockefeller Center. Less than two miles from this New York hotel, guests will be able to catch a Mets game at Shea Stadium or visit the USTA National Tennis Center, home of the U. S. Open. Visitors will also be able to enjoy a relaxing day touring the Queens Botanical Gardens or walking through the beautiful Flushing Meadows Park. The hotel also provides convenient access to St. John University, the Citifield Stadium and the Jacobs Javitz Convention Center. The friendly, helpful staff at the Best Western Queens Court Hotel is ready to ensure a fun-filled memorable stay in Flushing, New York. Make a reservation today and save! Enjoy your stay.

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Room 1

Guest reviews

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based on 184 guest reviews
Business Business 30
Couples Couples 40
Family Family 63
Friends getaway Friends getaway 18
Solo travel Solo travel 22
Sleep Quality
Best Western Queens Court Hotel,Flushing
  • 3
    « An unfortunate incident »

    Good area, Queens China Town, employees seem very nice except for the lady at front desk and her employee. Rooms were nice and the beds are comfortable. The train station is not a far walk and taking the #7 takes you straight to Grand Central and to Times Square, The area around the hotel seems safe.

    « Not bad »

    I got this hotel for 2 nights. I got a very good deal on the price. I found the room and bed to both be clean and acceptable. The bed was a bit uncomfortable for sleeping, but otherwise everything was good. Cleanliness is a top priority for me when I travel. This hotel has that. It doesn't have a lot of other things I have come to expect when travelling such as a room safe and fridge. On that I was a little disappointed. For the price point it should have those things. Please keep in mind I slept in the bed prior to taking the pictures.

    « Overpriced for a below average hotel »

    If it is not about I have a $50 BW gift card from the BW summer promotion, I would have stayed at the Quality Inn just behind the BW. Lobby was unusually dark (saving on electric bills perhaps ?) Front desk older Chinese woman wasn't rude, but she wasn't friendly either, no greetings no smile, she is meant to work as a OL in an office rather than in a hotel facing people. I was giving just one room key, no room key card holder, she just put a sticker with my room number on the key card, and another sticker with a bunch of numbers presumably that's the password for wifi, really tacky (saving on key card holders ? but really how much would that cost ?) Room is on the small side, but it seems like judging from the fire escape path map, the rooms that are facing the street are bigger. The furnishing seems old compare to the Quality Inn behind the BW. Wifi had a really weak signal to simply non-existing, until I read through the hotel property guide in the drawer, I should connect to the network on my floor instead of any network from BW, as it mentioned there are routers at each floor, each router use a different network, once I switched to that then suddenly I get a good signal, I don't understand why they would hide this information ? Some poster mentioned there is Asian selection for breakfast, well the only thing Asian I can see are just two kinds of bun in a hot dog steamer, vegetable buns and barbecue pork buns. I pick a few so that I can try both but seems like they are just all barbecue pork buns, and they were quite bland. Other than that, they have a pancake machine instead of a waffle machine that you usually see in other 2 stars hotel, and Jimmy Dean's frozen sausage egg and cheese croissant. There was a Chinese guy doing some restocking at the breakfast area, he just starred at me point blank then walk away, no greetings no good morning nothing, just exactly like the woman at check in the day before. The particular person also checked me out when I leave the hotel, I wonder if he is the manager, if he is then I understand why their customer service is so low. All in all, I would never come back to this hotel, if I come back to this area, I would definitely go back to the Quality Inn just behind the BW, not to mention it seems like Quality is cheaper than BW as well. (BW was charging $143 a night vs Quality was charging $123 a night for my stay, not to mention if you want to print something out from the BW hotel computer next to the front desk, they charge $0.25 per page, absolutely ridiculous !!!)

    « Best Western »

    Bravo to the staff of the said facility. If you could stray breakfast bit earlier say at 6:30am, it woule be much better. This is for some guests who need to go for a bus tour and need to leave the hotel earlier than your breakfast time starts. Also, if you have spare storage room/s for guests to store their secondary or tertiary luggages and need not to carry with them to the travel bus tour...that would be perfectly awesome! Thank you very much for listening to our feedbacks.

    « Just a regular hotel night »

    Good location at Flushing, NYC. Very clean but not roomy. Employees talked loud among them. Did not feel comfortable to hear when you're in the lobby. Breakfast was good. Guests mostly are Asians or Chines tourists.

    « bed like brick, broken headboard »

    More English speaking staff needed. Convenient for us open. Bed was like brick with an old iron head board that was loose as a goose, old drapes that didn't close all the way. Paper thin walls. This room should never be priced over $159

    « Unfriendly Hotel - Rude at the reception »

    Unfriendly hotel reception. Shows typical do not care attitude from Asians. Dopes not reflect well for Best Western group of hotels. I have always stayed with Best Western in many North American cities. Was shocked with the attitude of the hotel staff. Was charged USD244 when I had been confirmed for USD202, which is mentioned in the invoice.

    « US open »

    I stayed here during the UsS Open and it was in a great location. One train stop, or 25 minute walk to the BJK tennis center. We had a large choice of Asian Dining Options which were reasonably priced, also the food trucks were great.

    « Reasonably priced with good location »

    This hotel is located very close to the subway in Flushing with easy access to the line to Manhattan. Rooms are clean but not large. Beds are comfortable. The tours to Niagara, Boston and Washington DC start from very near the hotel and was very convenient for the family. The hotel however does not have the facility to keep your luggage overnight. If you are on the bus tour trips you would need to lug your luggage around in the tour bus. Hotel near all Chinese restaurants and with lot of options for shopping too. The staff were helpful and the continental breakfast was nice.though no vegetarian options. I did have a problem with a billing where I was charged higher than the online booking amount, but the front office staff had it sorted out and arranged for a refund of the excess amount. Definitely worth returning.

    « Great location in Flushing »

    This hotel is centrally located in Flushing with easy access to the subway station. Although parking is not included with the room, it is available nearby. The hotel caters to the Korean communitee offering ethnic breakfast specialties that are delicious. Staff is helpful and courteous. The surrounding are offers a wealth of Korean and Chinese restaurants and bakeries Rooms are clean. Ours was not large, but adequate. There was no refridgerator in the room, but there was plenty of ice available. We will definitely return.

  • 2
    « bad customer service »

    good location, bad customer service, i have been here twice .. never change . don't know what to say about this hotel. this hotel only want ur money, whatever u want to change, they charge 1 more night rate. even thought, i am not the one change, i just heard 2 different customers agruge with so bad.

    « Great deal for Mets Fans »

    Very nice and reasonably priced. The hotel is clean and well run with a very friendly and helpful staff. The rooms were comfortable, quiet and we had no trouble sleeping depsite all the bustling activity just outside. We found this to be a great location for shopping and dining in downtown Flushing and it was an easy walk or subway ride to Citi Field and Flushing Meadows park. There is plenty of off street parking with a block of the hotel.

    « Close to Cities Field »

    Clean and comfortable and an easy walk to Shea Stadium. Good breakfast with a pancake maker, hot, good and easy. Delicious coffee. Smoking rooms available if you need. Many eateries around and street parking is useful.

    « Convenient hotel near all Chinese restaurants and shops »

    Hotel near all Chinese restaurants and shops. The restaurants in Flushing are all so good, all my friends on east coast come here for the food and shopping. Hotel is nice, clean, our room had a King size bed in it and the room was clean and roomy. Free Wifi, breakfast and HBO, there was Chinese programming also. If you need to go into town, the subway is only a short 2 blocks away. The subway has Express trains in rush hour times, and can conveniently take you directly to the new station right outside Javits Convention Center.

    « Rude front desk staff »

    The hotel is not bad. The rooms were almost clean though I had to request for replacement of coffeemaker which seemed dirty. The Chinese lady at the front desk was very rude! Though our room was ready, she first said it wasn't and after protesting, we got a room. I wouldn't recommend this hotel.

    « Excellent hotel at reasonable price. »

    Hotel has good size rooms for New York, is clean and affordable. It is also very convenient, close to No. 7 Subway train. Tons of restaurants in the area, some very good shopping places as well. Dim sum at Asian Jewels restaurant is very good, just 50 meters away. I didn't drive, but because this is a busy and popular area, that may be an issue.

    « A good option »

    Best Western was a last minute ditch effort from my side to get a place in New York and I was glad that it turned out to be a good choice, especially with my family being there. Firstly from location perspective it is very close to local market, subway station and bus stops. This is right in the middle of Chinatown. Although very close by you also have Indian temples. We did not have food or breakfast at the hotel. Nothing wrong with food, it's just that when you have a traditional Indian family, you are not very comfortable with the Asian cuisine options. So not much to add there. However we did have a lot of Indian joints and Burger King in close vicinity. The staff was polite in every possible way, including their manager. They were very helpful to say the least and helped us out with a couple of odd situations. The tours to Niagara and Washington DC start from exactly opposite side of the hotel. So it was a very convenient option. Rooms were very clean and size of beds in double room is quite good. Loved the way we were treated at the hotel. If I am ever back in New York again, I know where to stay.

    « Be careful »

    The hotel room was satisfactory, including the Wi-fi connection. When I arrived, I was quite surprised to find no parking lot or parking garage available. I had to walk about a block and park at a Sheraton Hotel. You'd think there would have been some concession for the parking, but none was offered. I had not considered any other hotel chain. I like Best Western but this was not the best of the chain.

    « Clean, no-frills hotel »

    This is a clean hotel and a good place to rest. Given the location, it is a good deal and also compared to other hotels in the location, it is comparatively clean. This is listed 3 star, but I would not go that far in terms of rating. And it is definitely not a resort. It is dated and bathrooms need refurbishment, but for a night or two stay while you go around the city, this is more than perfect. It is at a convenient location and a mecca of great Chinese/Cantonese/Asian/street food one can find.

    « Very nice! Perfect for out of town NY Mets fans! »

    My husband and were in Queens for the Mets game. This hotel is perfect! Less than a mile from the stadium. We had a queen bed in a non smoking room. Room was small but we literally only slept in there since we were out and about and at the game all night. The hotel was clean and the staff were friendly! We would definitely stay here again. There is no parking at the hotel but there are two parking garages within a block.

  • 1
    « Rude front desk receiptionist »

    Rooms are pretty clean but there is no fridge in it. The plug on desk didnt work. Front desk receptionist, name Judy, is very RUDE!! VERY UNFRIENDLY. I was talking to my sister in front of the door for 30 seconds and the receptionist was telling to get out of the door because it is too cold for her. What a rude way to speak to a hotel customer!!!

    « Nice place to stay »

    Was in New York for a family thing, and booked this hotel in Flushing on recommendations from family. nice and comfortable rooms, free premium and Chinese channels. Also, we liked that its very close to the subway, which we used to go into the city for some site-seeing. I would definitely stay here again.

    « Great location. »

    Good location near subway station where you have access to a lot of things. A lot of great Chinese restaurants in the area to get some awesome food, some are open very late into the evening. Flushing is a bustling area and you can see that by the amount of people on Main Street, yet you can safely walk around late at night. The 2 double beds room that we got was larger than most that you find in NYC.

    « Pleasant weekend stay »

    The room was small, but expect them to be in the New York area unless you are willing to pay a lot more. Room was clean and bed comfortable. Sink faucet broke off and swiveled loosely - needs repair. Otherwise bathroom was clean and hot water readily available. A/C worked well to keep the room at the right temperature. There is only one elevator that is quite quick so no waiting problem. Breakfast room at the back of the lobby is small with limited seating. Breakfast consisted of cereal, fruit, and breads and Chinese steamed buns. I only had a cup of coffee. There are plenty of places to eat in the surrounding Chinatown where you can get breakfast to late night supper. A few restaurants are open 24 hours. You won't go hungry in this neighborhood. There is no shuttle bus to LaGuardia Airport so you have to take a taxi or Q48 bus. Free WiFi available in room - typical free hotel WiFi speed. I was hesitant to book this hotel as it received lots of negative reviews a year ago. I found the staff to be polite and helpful during my stay, so there must have been some changes. Would stay here again due to the very convenient location and reasonable rates.

    « Nice Hotel for the family »

    Nice hotel for the family. The staff was friendly and nice. The double bed rooms are large and roomy. Very close to downtown Flushing. There are shops within 5 minutes walking distance of the hotel (ie. Target, Old Navy, Best Buys, Marshalls, Nordstrom Rack, Applebee, etc). Only 2 blocks to the #7 subway to Manhattan.

    « The worst hotel I have been. »

    The place is unclean and food is not fresh. The manager is extremely rude. Very unprofessional. I would never go there again and told all my friends. It is not a bargain. Other newer hotels are much better. I saw flight attendants staying in a new hotel across the street called hyatt place.

    « Scary Stay »

    I would not recommend this hotel to anyone. It is in a section of town that is not safe, the hotel is old with poor views, they have closed the bar and the management is very rude with poor comprehension of English.

    « Suprised Check-in. »

    The reason why I gave this a 2 star is because... I booked the room 1 week before checking in, and when I arrived at the hotel, they told me they overbooked and had no room for me. Normally I'd give one star, however they got me a room across the street at Comfort Inn. Now this gesture i would probably give 3 stars, but they proceed to tell me they lost money because the other hotel was charging like 20$~30$ more. This is why I am giving them a 2 star rating. It should not be my problem that they have to pay more to get me a room, nor should I hear about it. Still, it was nice enough for them to get me another room, and I don't have to worry about finding another place myself.

    « Great Experience Again »

    This is my second stay here. The hotel is in good condition, clean and maintained. There was some construction next door however only during the day and temporary. Having a good and free breakfast was an added value that got our day off right. All employees were friendly and courteous. One in particular was Judy L. at the front desk. She was professional and personable. After a long day Judy L. would always have a welcome home smile and attitude. The location was perfect having access to the subway or bus within a few minutes. Thanks again to the fine employees and of course Judy L.

    « nice surprise!!!I »

    I stayed here because the location was perfect and the price. Some reviews I read had said the hotel was old and smelly, and the staff not nice, maybe they fixed these issues, because it was great. The building is older, but it is in great condition. The staff was great, before they gave me my room, they checked to see if it was ready,, checking the condition etc..It was very clean too. The shampoo etc was great, not a cheap brand!! The area is safe too at night. The area is like China town , very vibrant and fun, lots of Asian influence. If you need to be in this area it is great

  • 5
    « Perfect choice! »

    We did alot of research before booking this hotel and we are so happy to say that it was a perfect choice! The location is great, the staff is friendly and the hotel itself is beautiful with all the amenities you could ask for at this price. Everyone at the hotel was so friendly, attentive and polite which made our stay wonderful! We would highly recommend this to anyone who is looking for a great stay in Flushing.

    « An Excellent Hotel »

    This hotels is not expensive and is wonderful and located in the flushing area of newyork and Times square can be reached in just 30 mins from Flushing Metro. Its is inexpensive and provides free breakfast which is plus. The Best hotel to stay if your are in newyork. We stayed here as the Pickup point for the 3-day tour to Niagara falls is just opposite to the hotel.

    « Comfortable Hotel »

    This hotel was comfortable, convenient location (two blocks from train 7 station) to take me to the city. It has the basics and that's good for me because I needed a place to get at night and sleep (I was mostly outside), and I found this hotel for a good price. The free breakfast was good too.

    « They do not understand English!!! »

    I made this reservation to use my FREE NIGHT VOUCHER. This is specifically indicated on my reservation. When I checked in, I told them I'm using my FREE NIGHT VOUCHER and also gave them a hard copy of the voucher. When I checked out, I again asked them and the front desk person assured me that they will not be deducting points and instead use the FREE NIGHT VOUCHER. When I login in to my account today, I see that 28,000 points have been deducted and now I've to get this sorted out because no one at the hotel can understand English....PATHETIC!

    « Good Stay »

    I was in this hotel with my wife for three nights. It was a nice time, nice environment full of Chinese. The only thing is that nearly all their staff were Chinese and some could not speak English making communication challenging.

    « Don't judge this hotel till you stayed here! »

    Let's just start off by saying you get for what you pay for, not a luxury hotel but good enough, the rooms were clean everyday and best was the shower pressure in the bathroom so after a long day It was great to go back and take a shower. The distance from the subway is another plus point to this hotel. The surrounding area is filled with Asian eatery and American malls, so it's good place to stay in, so if you just need a hotel to put yr head down and rest your body it's good enough! Keep up the good job guys

    « Nothing Special »

    Nothing special about this hotel. I do not speak Chinese so there is a little problem with this location and communication in the area. I wouldn't stay here again unless this was the last place with available rooms.

    « Reasonably priced hotel at the end of the 7-line from Manhattan. »

    We had reserved a pair of rooms before the Pope announced he'd be in town for the UN General Assembly, so we did not get swept up in the Pope-tax that seemed to hit ALL the hotels in the greater NYC region. Fortunately, this meant we had a pretty accurate idea of how this hotel is based on it's price. It's decent. Solid. Not extraordinary, but pretty much clean and only a block over'n'up to the subway, which was the end-of-the-line for the #7 line from Manhattan. This is about a 35 minute local train ride (much quicker on express during rush hour), but the time allows you to enjoy the progression of housing quality from way-out to into Manhattan. It's definitely in a strong Asian neighborhood, so there was some good sushi and sweet pastry shops around the block. You're only a short block over/up to a Duane-Reide 24-hour pharmacy convenience store, so all amenities are near by. We spent most evenings across the street at the Hyatt or Sheraton where other associated enjoyed a staffed bar (nothing like that here), so it's a nice "poor-man's" accommodation in this area. The rooms are juuust big enough for the beds and walking space. It's not too small, and the beds were clean and comfortable. I had the opportunity to use the "Fitness Room" in the 2nd basement, and it's sufficient. A pair of multipurpose weight machines complement a bike and treadmill. Good enough to not allow me to bail out on my usual fitness routine due to lack of equipment. Wifi was ok, but not amazingly fast. Just sufficient to keep connected. The room could use a few more outlets, as I had to unplug the TV and coffee maker to power up my accessories. Wise to bring along a plug expander (forgot it this time-grr). The continental breakfast is the weak link here. Green bananas; marginally drinkable coffee; slim assortment of baked goods. We resorted to eating breakfast out every morning after nabbing a coffee in the breakfast room. They were nice enough to hold our bags after we checked out so we could explore Manhattan once more before our afternoon flight. Checkout process was a bit painful and prolonged (no auto-checkout?), but that's a minor issue. I'd definitely keep this on the list of places suitable for a home-base while out in the Flushing area on business, but grab some fruit of your own for breakfast.

    « Better than I expected...sort of »

    My flight at LaGuardia airport was cancelled last night so I needed to find a hotel close by. Everything in the immediate area was booked due to the U.S. Open, but one of my fellow passengers suggested I try the Best Western in Flushing. I called and was able to book a room at 9:30pm. The taxi fare from the airport to the hotel was only $17, and the trip only took 15 minutes. The hotel is in Flushing, which for you non-New Yorkers, is like China Town. (Actually, it's kind of cool and there is some great food in the area, but that was not the purpose of this particular trip.) Anyway, the hotel was clean and quiet and met my needs. Having said that, they did totally screw up my wake-up call, but I had my own alarm clock as a back-up so no harm done. Be aware -- this hotel is in the heart of a very ethnic Asian community and caters to Asians. There is a Hyatt Park Place across the street that is a more traditional business hotel, but also more expensive.


Getting to the hotel ...

All directions
·From: La Guardia Airport. (3 miles) Take Grand Central Parkway E and use Exit 9E to the Northern Boulevard East exit. Make a right turn on Main Street, then turn right on 39th Avenue, to the Best Western Queens Court Hotel. ·From: JFK Airport. (9 miles) Take Vanwyck north to Exit 13 and bear left to Northern Boulevard East. Make a right turn on Main Street, then turn right on 39th Avenue, to the Best Western Queens Court Hotel.