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Best Western Hotel Eureka Inn, Eureka Springs

4.5/5  - basé sur 896 notations.
101 E Van Buren, 72632-3653, Eureka Springs, United States - See map

Eureka Springs outdoor attractions surround us! We are conveniently located next to downtown and only a short drive from the best recreation in the Ozarks. Our Eureka Springs, AR hotel is close to Ozark Mountain zip lines, the Great Passion Play, Turpentine Creek Wildlife Refuge, favorite motorcycle routes, arts celebrations, and family friendly festivals. Eureka Springs is a must for family vacations, and there's never any shortage of things to do or see. We are located on the Eureka Springs Trolley route which will take you around town to places like the historic Crescent Hotel for a visit. Our location and service attract many guests to our hotel in Eureka Springs, AR, but we also offer a great value and reasonable rates. With excellent curb appeal, amenities include a spacious pool and hot tub, which is perfect for relaxing after a day of adventure. We offer the best in service, some interior hallways, level parking, and a well maintained 100% non-smoking hotel. Free Wi-Fi throughout the property along with our free full hot breakfast served in the Gazebo Restaurant featuring a Victorian atmosphere. Meeting rooms are also available on the property for groups up to 120 people. Some of the country's best motorcycle routes are in the area, and we're a favorite for bikers and photographers alike. The Turpentine Creek Wildlife Refuge is the perfect place to spend an afternoon meeting exotic animals & tigers. Of course, shopping and dining are also a must near our Eureka Springs, AR hotel. Whether you're here for sightseeing, taking in a music show or visiting the Ozark Mountains, count on us to be your home away from home. Our hotel in Eureka Springs, AR is a favorite for business travelers. We also regularly welcome employees of Walmart®, Tyson Foods, and Ducommun LaBarge Technologies. Book your upcoming trip at the Best Western Eureka Inn for a great vacation! Enjoy your stay.

Best Western

Hotel Eureka Inn

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Hotel advantages

  • Restaurant
    Restaurant
  • Air conditioning
    Air conditioning
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 881 guest reviews
NOTE ISSUED
Excellent
536
Very Good
244
Average
75
Poor
18
Terrible
8
REFER TO NOTICE
Business Business
33
Couples Couples
311
Family Family
266
Friends getaway Friends getaway
210
Solo travel Solo travel
27
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Very pleasant stay"

4
18/09/2018

We enjoyed our stay at the Eureka Inn in Eureka Springs very much. Our room was clean and nice and on the ground floor as we requested. The breakfast was very nice. We have stayed there before and will probably stay there again.

"Great place if you don't want to sleep"

2
16/09/2018

Ok, I NEVER give bad reviews, but our stay here was so disappointing I feel I have to let others know. We stayed here 3 nights. My husband and I travel often and this is the first time we've ever had to call the front desk and complain about the noise. Our room was right over the pool and every night they would have a party in the pool area. Thursday night and Friday night they partied until 11, which is when the pool closes. My husband and I are hikers and early risers, so this was annoying but we didn't complain because they did stop when the pool closed, although it was uncomfortable walking past them and having them hollar at us as we did. So we mostly stayed out of our room or stayed in it once we were back at the hotel. However, last night, Saturday night they didn't stop at 11. They moved the chairs out of the pool area and circled up right outside the pool right outside our room and were very loud, laughing and hollering. We couldn't sleep at all even though we had the fan on high and continuous run. We could barely hear our TV. At 11:30 I called the front desk and said, "Hey, there's a party outside our room" and he says, "Are you on the bottom floor outside the pool?" No, we're on the 2nd floor, but it's very loud. He said he would tell them to quiet down and a couple minutes later they got even louder, whistling, yelling, barking like dogs, and I knew they were doing it because he told them we complained. This went on until 1:30 in the morning!! I did not call again because obviously the hotel didn't care. So if you're a partier, this is the hotel for you. But if you're looking for a good night's sleep, probably not. Other than that, the hotel is decent. Room is decent although the bathroom is really small. But we were happy with the internet and the breakfast was good. Too bad the every night party ruined my entire birthday weekend. I'm exhausted and can't wait to get home to my peaceful place...

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
Lori B thank you for being our guest during your visit to Eureka Springs. Please accept my apologies for the experience you had with the group that was being disruptive to the other guests. This is certainly not the standard for our property and a very rare occurrence. As you had mentioned, the front desk did visit with the group about being quieter immediately upon your first call. We do care about the experience of all of our guests and this is why it was quickly tended to upon your call. I wish that you had let us know that after our first visit they were still disturbing you, it was assumed that since we didn't hear from you, or anyone else, that all was better. We make every attempt to ensure everyone has an enjoyable experience while with us but not at the expense of others. This group will not be back with us and I regret that they disturbed your birthday weekend in any way. Lori I ask that join us again in the future for another birthday, or any event, so we can have the opportunity to ensure the best experience possible for you. I ask that you contact me directly if you have any questions or if I can be of any assistance to you. Jed Bullock Manager Best Western Eureka Inn 479-253-9551

"Excellent"

5
09/09/2018

We are on a long 3-4 week road trip and so far this has been the best Best Western. Comfortable bed, easy to locate, friendly staff, great room and wonderful breakfast. Check in and out was quick and easy. Decor of room was very nice.

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
bbgunnells thank you for being our guest during your visit to Eureka Springs and for the very nice review of your experience while with us. We hope that you can return again soon for another wonderful visit and please let us know if we can be of any assistance to you. We look forward to seeing you again in the future and wish you the best in your travels.

"Great stay and Great Location"

4
04/09/2018

I recently visited this hotel for the Labor Day weekend. I must say I really enjoyed my stay. The receptionists were welcoming and helpful, they answered my question about the area and gave great suggestions on activities in the area. The breakfast buffet was free and nice. The buffet had a lot of variety which I was greatful because I don't eat meat. Also note , You must recieve a voucher to eat breakfast every mornings because it is open to the public. The location is walking distance from downtown, and has great parking. The location also has a nice outdoor pool area with a jacuzzi located inside a room directly across from the pool. Over all I would recommend other to stay here, but please remember your breakfast vouchers.

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
Jade_Mont15 thank you for being our guest during your visit to Eureka Springs. We're so pleased to hear that you had such a great time and appreciate you letting others know of your experience. Please let us know if we can be of any assistance to you in the future, we look forward to seeing you again.

"The Best spot in Euerka"

5
04/09/2018

This is an incredible spot to stay in Eureka Springs, AR. I highly recommend this establishment and we meet people every year at the beautiful pool or during the delicious breakfast that say the exact same thing - they too, come here and stay here EVERY year. The say it is the best is an understatement.My sister,parents and I have met people who have become like family to us and we meet them there each year to enjoy each others company. Thank you for providing a place to build lifelong friendships.

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
dianeharlan thank you for the great words letting us know of you experiences while with us. It's always wonderful to hear that people make new friends while on vacation and that we can somehow be a part of that encounter. We always enjoy having our guests come back each year and to learn of these great interactions brightens our days as well. We wish you the best and look forward to seeing you again (hopefully before next year!).

"Good two day stay"

4
01/09/2018

Came to see the Passion Play. There are many choices to stay in Eureka Springs, we decided to stay here. We were concerned about outside doors, but never felt unsafe here. Room was very adequate for price charged. We slept well and had plenty of space in our room. It was very quiet while we were here, and staff were very nice and helpful. Breakfast was included and was very good and the staff were great in restaurant. The location seemed to be good for us as Passion Play was right down the road. I would recommend staying here. It was clean and very reasonable in price.

"If you don't want downtown. "

4
22/08/2018

This is not Hampton or HI Ex. The rooms all have outside doors. The rooms are all & the bathroom is tiny. My biggest complaint is the bed. It close to being worn out. However, it is clean, the furniture in good shape, carpets are clean, plenty of towels, nice grounds and nice pool. Best is the great breakfast. The other BW in town does not have breakfast included. You can park outside your room, whereas downtown you will need to shuttle to & from your car.

"Rudest Employees Ever !!!!!!!!!!!!!!!!!!!"

1
21/08/2018

Won't stay there again ! The management don't know the meaning of customer service and I am not sure if they care.You have to get meal vouchers every morning for your breakfast and you are watched on cameras at the front desk , in the Jacuzzi....... not your typical "Arkansas " friendly folks !Not sure if I'll ever stay at another Best Western.

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
pinklady1962 thank you for being our guest during the 3 days your were with us while in Eureka Springs. Please accept our apologies for feeling that we did not provide you customer service over the course of your stay. I can assure you that I, and my entire team, do care about providing a great experience for all of our visitors & guests. I was available each of the days that you were with us and would have been happy to visit with you about your concerns had you brought them to our attention. We do provide the vouchers for your complimentary full buffet breakfast served in our restaurant on a daily basis. They are conveniently picked up at any point throughout the day and provide us an opportunity to visit with you during your stay and see if we may be of any service to you. We have been providing a quality full buffet breakfast in our restaurant for well over a decade and it is consistently very well received. Our establishment has been family owned for over 45 years, customer service along with a quality product & experience are the foundation components of which we have built upon for these decades. Cameras are placed throughout our facilities as providing some level of security & awareness to our guests and considered part of the hospitality industry standards of today. I hope this addresses your concerns and again am sorry that I was not provided the chance to visit with you directly about them while here and I hope that you do come back and stay with us again during a future visit. We wish you the best in all of your travels.

"Great Value"

5
20/08/2018

Rooms were updated and clean. Close to all the attractions, but still quiet. Wonderful pool and hot tub. Nice staff. Amazing breakfast buffet, not your typical hotel breakfast, restaurant kind of breakfast. The only thing bad so to say was the bed was very hard, I mean VERY hard. Even that, I would stay there again.

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
CowgirlNurse thank you for being our guest during your visit to Eureka Springs. We appreciate you taking the time to let others know of your experience and also for letting us know what you enjoyed and where we can improve. We are glad to hear that you will be back someday and hope that it is soon. Please let us know if we can be of any assistance to you. We wish you the best in your travels!

"Good Food"

4
20/08/2018

We didn't stay here but did stop for the lunch buffet and everything was very good three kinds of soup I had some of all 3. Great salads too and their ice tea was worth a gold star so many place come out with some water with a little tea in it NOT HERE! It was well worth the stop give it a try

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
KeithAlbany_NY thank you for visiting Eureka Springs and for the nice review of your experience while dining. I believe that your review is intended for the restaurant located at the other nearby Best Western. We both offer a restaurant and both are good however ours is only open for breakfast. We hope that you can come back to Eureka Springs again in the near future and stop in for breakfast and coffee. Please let us know if we can be of any assistance to you. Safe travels!

"Great motel in Eureka Springs Ar"

5
14/08/2018

This is our second trip to Eureka Springs, and I thought I would try this Best Western motel, as I knew the location was very good. i was very impressed by the entire experience, and will come back again to this same location.

"A Wonderful First Experience with Best Western!"

5
14/08/2018

I reserved 3 rooms for 5 of us for 4 nights. We are motorcyclists and were making our first trip to the Ozarks. 3 of us were from the DC area and 2 met us there from Colorado. I had never stayed in a Best Western property before and didn't know what to expect. I could not have been more pleased! The staff at the hotel was friendly and helpful, the rooms were nicely furnished and well-sized for two queen sized beds. So the lodging itself was very good. The pool and separate hot tub building were pleasant surprises and very welcome after hot day rides. The other standout was the breakfast buffet. I have eaten complementary hotel breakfasts from coast to coast and this was by far the best in both quality and selection. The other benefit to the Inn is the location. It is within easy walking distance to all of the restaurants downtown and to many along Van Buren Street. For bikers that want to park the bikes at the end of the day and enjoy a beverage or two at dinner, the location is ideal. I highly recommend the Eureka Inn to any travelers looking for a reasonably priced but high quality place to stay in Eureka Springs!

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
Kurt R thank you so much for such a wonderful review letting others know of your experience while with us. We really appreciate you staying with us and it is so great to hear that you and your friends had such a nice time & that we could be a part of that to help make it happen. We hope that you can once again gather together in Eureka Springs and the Ozarks for another fun riding experience that we can be a part of that. Please let us know if we can be of any assistance to you. Safe travels to you!

"Nice clean room with great breakfast!!! "

5
11/08/2018

Stayed in room 132 it was clean with two comfortable queen size beds in a nicely sized room! The breakfast buffet alone makes this a must stay place. Large selection of hot and cold breakfast foods. I was extremely impressed with this place and even if staying longer than one night I would consider it again!!!

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
Tammy R thank you for being our guest during your visit to Eureka Springs. We appreciate you staying with us and taking the time to let others know of your experience while here. We hope you can come back this way again soon and please let us know if we can be of any assistance to you. We wish you the best!

"Biker Friendly."

5
09/08/2018

Great place to stay if you are riding in the Eureka Springs area. Parking for trailers available.They even have a bike wash. Rooms are good. Staff very helpful. They are very accommodating. Located close to the "downtown" area shops, restaurants, and historic district.

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
Richard T thank you for staying with us during your riding trip through the Ozarks and to Eureka Springs. So glad to hear that you had such a nice time and hope that you can return again soon for more riding fun and exploring of our community. Please let us know if we can be of any assistance to you. Safe riding & good adventures to you!

"Great location, breakfast is great, room are average"

4
06/08/2018

The hotel is in a great location and the staff is outstanding. They have a great breakfast included with your stay. The rooms are OK but need to replace the mattress in the room we stayed in. Otherwise a nice visit to Eureka Springs.

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
Kalb1954 thank you for staying with us during your visit to Eureka Springs. We appreciate you taking the time to let us know of your experience while with us and hope that you can return again soon. We certainly respect all the vantage points and use them to guide us in continuing to always provide the best experience possible. Please let us know if we can be of any assistance to you. We look forward to seeing you again.

"Our stay at BW"

3
05/08/2018

Three nights. Clean rooms. A bit dated. The last night neighbors were smoking on their room and it wafted into ours keeping us awake. We reported it but nothing was done about it. Other than that it was a good stay.

"Birthday Trip"

5
04/08/2018

Took my husband for a couple of days to Eureka Springs for his birthday. He loved the motocycles and, of course, the food. The room was roomy, clean and the bed very comfortable. The trolley comes right to the hotel. Breakfast was the best we've had at any Best Western.

"Nicely placed"

5
31/07/2018

Well maintained hotel. Close to main st. 15 min walk to the first pub. Very good hot breakfast. Will be staying again when in eureka springs Stan was very helpful with directions and places. Thank you

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
SATYENDRAN M thank you for being our guest during your visit to Eureka Springs and for taking the time to let others know of your experience. We're so glad to hear that it was so enjoyable and look forward to having you back with us in the future. Thank you also for the special recognition of the team member that really helped you out as well. Safe travels to you!

"Great location, great rooms, and good food for a good price!"

5
31/07/2018

My buddies and I stayed here overnight while on a motorcycle trip. The staff was helpful, the rooms were clean and comfortable, and the food at the restaurant was outstanding. The breakfast buffet was awesome the next morning.

"Great stay!"

5
31/07/2018

We thought the people were friendly. We liked the free breakfast. The rooms were nice and clean. It was budget friendly. The pool and hot tub were great during our stay. We would definitely stay again!

"Extremely satisfied in Eurecka Springs"

5
29/07/2018

Returned to visit this property in Eureka Springs. Wonderfully maintained property with the friendliest staff I have ever experienced. Clean rooms with a wonderful breakfast!! Did I mention the wonderful staff from the moment of check in to check out. Love Eureka Springs and this hotel.

"Great"

5
24/07/2018

Very nice and worth the price of the stay. Good value for quality. Would stay her again and would refer a friend. We stayed one night and 2 days for a birthday weekend. Loved the jacuzzi and the breakfast

"We had great service and very friendly people."

5
23/07/2018

The location was great for The Great Passion Play.. Room was very clean and a nice size room. Everyone there were very polite. Would stay here again. The check-in was great, no problems. The desk clerks helped us find good places to eat. The maids did a great job in cleaning the room everyday.

"Vacation with the Misses"

5
21/07/2018

Phil here again, me and the Misses spent a few days in Eureka Springs. If you are looking for a hotel with a name you trust this is the place. Clean rooms and comfortable beds. Well lit parking lot and easy access to the rooms. Friendly staff and a free breakfast with your stay. The breakfast is top notch with a nice buffet. We were surprised with the food, and the wait staff are very nice. We will stay here again when we go back.

"Friendly Staff,Clean Rooms,Nice Pool, Great breakfast!!!"

5
18/07/2018

My family and I traveled into Eureka Springs without any reservations for the weekend. I called the front desk to book a room. They were very accommodating and offered to allow us to check in early! Room was very clean! The large pool & jacuzzi is located behind the hotel outside! Very private away from the road! They serve a FREE hot buffet style breakfast in the gazebo restaurant! Kids stay FREE! The staff was very friendly,honest and helpful! My son left his iPad in the room after we had checked out an they mailed it to us!! Great experience!! Definitely our new home away from home!!! Will be back!!

"Eureka indeed!"

4
15/07/2018

The four of us are not timid travelers, having spent time on six continents. But this was the first visit for any of us to Eureka Springs, during which we spent parts of five days seeing Opera in the Ozarks performances, visiting Blue Spring, riding the ES&NA Railroad, exploring the Main Street shops and enjoying the rich and varied food scene. Not to mention bopping over to Bentonville for the Crystal Bridges and Wal-Mart Museums. The Eureka Inn was an excellent place to return to after so many full and busy days. Our two rooms were crisply clean, comfortable and well air conditioned, which was important, given the rather warm summer days we experienced while there. The cleaning staff was helpful and attentive to our somewhat irregular schedule. And I was especially grateful for the assistance from the folks at the reception desk who made sure that a Fed Ex package got to me in a timely way. But the standout component of our stay at the Eureka Inn was the Gazebo breakfast room. (Though it was only open for a few hours each day, there are plenty of fine near-by restaurants of all types where on can find lunches and dinners.) But for breakfast the Gazebo is populated with charming and friendly greeters, wait staff, kitchen staff and folks who keep the lavish breakfast buffet fully stocked with every conceivable southern-style breakfast specialty: grits, biscuits and gravy, french toast, pancakes, muffins, bacon, sausages, sliced pears, peaches, oranges, scrambled eggs, cereals, oatmeal, hot sauces, jams and on and on. Needless to say, the free breakfast buffet was yet another treat to look forward to each day while visiting Eureka Springs. All in all, we were quite satisfied with our stay at the Best Western Eureka Inn.

"Very nice and convenient"

4
10/07/2018

Located at the entrance to old town Eureka Springs. Very clean and nice hotel. Quiet rooms. A good size pool and hot tub. We had a room with double queen beds and were quite comfortable. Employees were very friendly and helpful. Serves free breakfast at their own restaurant. Well staffed with good people. Coffee was very good!

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
Missouri_Guy70 thank you for being our guest during your visit to Eureka Springs and for taking the time to let others know of the great experience you had while with us. We hope that you can come back again soon for more fun and relaxation. Please let us know if we can be of any assistance to you. We wish you the best in your travels.

"THEY STOLE 125.00 FROM MY ACCOUNT..."

1
10/07/2018

They charge my account for 125.00 and i proved to them it was not me that made the reservation it was a mistake made by Expedia and the would not give me my money back thieves nothing but thieves ..and the owner will not call me ...God dont sleep

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
troy b you have reviewed the wrong location. This is the Best Western EUREKA INN. At no time did you have a reservation at our facility nor have you contacted our property nor have we ever charged your card. Your comments are damaging and I ask that you remove your review about our facility. Should you have any questions please feel free to give me a call at 479-253-9551.

"More proof that you can't go back. "

3
03/07/2018

The last time we were here was circa 1989, so bear that in mind with this review. Yes, there is some sentimental bias that goes into this review, so also keep that in mind. That said, here are the stats: While this place has been “updated”, it essentially means new paint, carpet, and furniture. However, much of the 1980's ‘charm' remains, while much of what made this hotel fun is gone. For example, the lounge has been gone for over 15 years. Also, there isn't an actual restaurant here, despite the website claiming to have “breakfast, lunch and dinner”. The Gazebo is only open for breakfast. Period. The website is misleading. The website also mentioned this hotel being renovated but, as I mentioned previously, new carpet and paint do not a new hotel make. The door hinges are rusty. The bathtub appears to be original. The room is clean, and the rates are cheap enough. Nobody claims this is a 5-star hotel, but some of the actual claims are a bit misleading. Will I be back? Doubtful, but not solely because of Best Western Eureka Inn. Eureka Springs has changed too, from a great place to get biscuits and gravy, to a place full of biker bars and a McDonald's. My memories of this area will remain in my memory.

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
David B welcome back to Eureka Springs! We are so glad to have you back with us, perhaps 29 years is too long to be gone though as things really do change. There has been much more invested into the guest experience beyond paint, carpet and furniture but as you said, you came in with some sentiment attached. The lounge was a fun place during it's day but there are several other options around the community including one right next door to the property that is very popular. I had emailed you a few days ago requesting your assistance on where you saw the misleading information on the website & would really appreciate your assistance on being more clear on this as I want to correct any information that doesn't present as accurate. I have looked through the 2 websites that are within our direct control and all information appears as correct, perhaps if there is some incorrect information on a 3rd party type site then I can request they update that information, but I need to know where to find it. The internet is a big place with lots of information out there, heck it wasn't even available in 1989. David we do hope you do decide to come back to Eureka Springs again for another try. There are many great things that have happened over the years beyond the impression of biker bars and fast food chains. There's a great focus on the arts, shopping, historic structures, rivers, lakes and several new attractions. Please let us know if we can be of any assistance in helping plan a return visit to our wonderful community. We appreciate you!

"Clean, well run hotel with a beautiful pool"

4
30/06/2018

I picked this hotel for free parking, free breakfast, free wifi, nice looking pool and good location. It is at the top of the hill before you head into downtown Eureka Springs and the parking is very good. It is right on the trolley route if you choose to use that. The breakfast was substantial and quite good. The staff was friendly and our room was always sparkling clean. The outdoor pool was was lovely. There is also a hot tub in the pool house, which I didn't use, but saw several people enjoying. It was a really good price for the area and I would certainly stay here again.

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
RailFan1962 thank you for being our guest during your visit to Eureka Springs. We appreciate you taking the time to let others know of your experience and all of the amenities that you enjoyed. Please let us know if you are coming back this way again soon, we look forward to seeing you.

"Nice hotel great price"

4
23/06/2018

The staff was ABSOLUTELY amazing from the front desk to the restaurant. We were grateful that it was pet friendly and had a pool for the kids... the best part for me was that it was the first hotel we found on a 15 day road trip with a hot tub... and after that long on the road it was LOVELY. Unfortunately we stayed in a room that hadn't been updated yet so the bed was horrible on my back. The kids enjoyed it and the breakfast was pretty good.

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
Shana S thank you for being our guest during your visit to Eureka Springs. So glad to hear that you had a good time while with us and that the hot tub was a nice amenity for you after 15 days on the road. We hope that you can come back our direction again one day soon. Please let us know if we can be of any assistance to you, we wish you the best!

"Overpriced but OK"

3
19/06/2018

We liked the location but the price was high considering breakfast was not included. And the service for breakfast was soooo slow. When we first checked in the clerk told us we got a smoking room because we didn't book directly through them.After asking for a nonsmoking room he changed our room. Laundry was confusing because the machines do not say how long they run so I was back and forth a lot. Place is tired but the location was great.

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
ceg51 thank you for visiting Eureka Springs. Based on your comments I believe that your review was for the wrong Best Western location. We are the Eureka Inn and we do offer a full complimentary buffet breakfast to our guest served in the Gazebo Restaurant each morning of their stay. This is a full buffet offering eggs, bacon, sausage, biscuits, gravy, potatoes, pancakes, a variety of hot and cold cereals, fruit and muffins. We also are a 100% non-smoking facility and do not have any smoking rooms on our property. While we do not have a laundry facility at our location there is one nearby. We have also just been doing a full renovation to include all new furnishings & carpets in the rooms as well as remodeling the exterior and meeting spaces. We hope that you give us a try during your next visit to Eureka Springs, we would like have you as our guest. Please let me know if I can be of any assistance to you. We wish you the best in your travels!

"5+ Visits here, and still more to come"

5
19/06/2018

Thank you all so much for your warm welcomes. The staff is so great here. The rooms are always comfortable and clean. The buffet breakfast is so good. I would like to especially thank Donna, and the Mother, Daughter duo who went way beyond the call to make our stay fantastic. We will see you all again soon. Love, The Orr Family from Texas

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
Sandy O thank you so much for being our guest during your visit to Eureka Springs and for letting others know of your experience while with us. I appreciate you giving special recognition to those that also made a great impact on your visit as well, we are very appreciative of them as well for all they do. We hope that you can come back this way again soon with your family, please let me know if I can be of any assistance to you.

"A good balance of economy and comfort"

4
19/06/2018

Even though we do not select where we're going to stay based on the breakfast -- unless maybe when we're staying at a B&B (which we actually enjoy more, but don't always want to pay the price for the one we prefer) -- I would challenge you to find any motel free breakfast that matches this facility's offerings. We've had several multiple-night stays here and always had a clean, comfortable, adequately spacious room. It's a leisurely walk to downtown, or the trolley station is just across the street. The only downside we've experienced is this place seems rather popular with motorcyclists, and a few of them aren't all that considerate. But, so far, nothing horrible. Certainly no reason to stay away.

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
Bill2244 thank you for being our guest during your visit to Eureka Springs. We appreciate you taking the time to let others know of your experience while with us and for the recognition of the efforts into getting your day started with a great breakfast as well as the other features you mentioned that made your stay enjoyable. We hope that you can come back to Eureka Springs soon and please let us know if we can be of any assistance to you. Safe travels to you!

"Motorcycle Trip"

5
16/06/2018

This hotel was fantastic. We had a bike down in the middle of nowhere they work with us too so we had to stay another night just a great hotel for bikes. Nice within walking area to the downtown get out and stretch your legs. Great Buffet breakfast. Just one of the best places to stay on a Trip.

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
Gary W thank you for being our guest during your visit to Eureka Springs. It was unfortunate about the bike breakdown but glad that everything worked out for you. We hope that you and your group are able to come back this direction again soon for more riding fun. Please let us know if we can be of any assistance to you. Safe riding to you all!

"Church Trip"

4
15/06/2018

My husband and I stayed two nights here and were pleased to enjoy our stay with everything you would expect: a clean room with working AC, soft sheets, clean bathroom and everything appeared to be in working order. The pillows were a little on the thicker side than I personally prefer...that is such a personal choice. I do know some chains have soft and firm pillows to choose from on their beds, but these appeared to be the same. There was a small problem with flies this time of year. But that problem was everywhere we went. We did not detect an open garbage or any animals/farms that would attract. But one or two flies can and were taken care of. However, when the cleaning staff came to clean, leaving the door open during the cleaning (which I think is standard procedure), of course let in another uninvited guest. Other than that, this is an older property, but appears to be kept well. We did not swim, but some in our group did say they enjoyed the pool. The free breakfast provided was above the average and the staff that we had contact with were very friendly, accommodating and helpful. There are not a lot of restaurant options here. But all in all we enjoyed our trip to the area and to this hotel property. We were just surprised that so many restaurants and hotels had been closed. All but our RV church members stayed here and I heard no complaints from anyone. We visited the Great Passion Play, enjoyed it and were able to rest well after a long trip and then a long day.

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
love2quilt2 thank you for bringing your church group to Eureka Springs and for staying with us during this visit. We are glad everyone had a good time and hope that you can come back again soon to see the Passion Play again and explore a little more of Eureka and the historic district. Please let us know if we can be of any assistance to you. We wish you the best!

"Motorcycle trip"

5
13/06/2018

As always, a great stay. Hotel staff is very friendly. Hotel is clean. The free breakfast is buffet style, but better than the average hotel buffet breakfast. Highly recommended. Compared to the other hotels in the area, this place is well worth the price.

"Great pool and location"

4
04/06/2018

This hotel is a bit old, but was convenient to local attractions. The pool was very nice, and we enjoyed spending the afternoon there. Unfortunately, we had loud people visiting outside our room until midnight the first night we stayed, but the second night was better. The breakfast buffet provided is absolutely fabulous. We would consider staying here again.

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
Joseph M thank you for being our guest during your visit to Eureka Springs and for letting us know of your experience while with us. I'm glad to hear that you will be back with us again for a future stay during another trip to our community. So glad to read that you enjoyed the pool, breakfast & sorry that the first night some other guests kept you up. Please let us know if we can be of any assistance to you in the future, we look forward to seeing you again. Safe travels to you!

"Family Vacation"

4
02/06/2018

Staff was great rooms were clean. Pool was our favorite part. Breakfast was delicious and service at breakfast was awesome. The cleaning staff did I a great job cleaning and maintaining the rooms each night.

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
cbwunderlich thank you so much for being our guest during your visit to Eureka Springs. We appreciate you letting others know of your great experience while with us and for the recognition of the cleaning team that took care of your rooms. We hope that you can be back again soon. Please let us know if we can be of any assistance.

"Cute and Comfortable"

4
01/06/2018

We chose to stay at the Eureka Inn for a wedding on suggestion of family. The location was convenient to the wedding & reception locations as well as downtown Eureka Springs. On check in we were given a room in the west side that opened off the exterior. As we approached, we heard dogs barking very loudly from the room immediately next door. I returned to the front desk and requested a room change. We were reassigned to the east building where the rest of our family was staying. This was a perk for that convenience but also got us away from the noisy dogs. The rooms in the east building open into an interior hallway and seemed much quieter. Our room was on the second floor next to the stairwell and faced the parking lot. It was quiet, clean and plenty spacious for our family of 4 for a 2 night stay. The room included a small mini fridge which was helpful when traveling with children. We ate breakfast both mornings in the Gazebo Restaurant in the main building. It was a buffet. Nothing fancy, but we all found plenty to eat - especially our son who went back for seconds (maybe even thirds) each time.

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
spcoggs thank you for being our guest during your visit to Eureka Springs for a wedding. We appreciate you letting others know of your experience while with us and look forward to you returning again for more vacation time in our area. Please let us know if we can be of any assistance to you and your family, we loo forward to having you back.

"Comfortable, clean, and great location"

5
31/05/2018

Easy check in, the location is great...walking distance to the historical area/downtown....room very clean and comfortable. Breakfast was great - staff very cheerful and great service. Grounds are well maintained.

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
O2046HElindaw thank you for being our guest during your visit to Eureka Springs. We appreciate you taking the time to let others know of your great experience while with us and also of the team that helped make your visit the best it could be. Please let us know if we can help with any future return visit plans. We wish you the best in your travels!

"ONE OF THE BEST"

5
29/05/2018

My family and I spent 5 nights. Best staff I have ever seen. Great service from the front desk, restaurant. and house keeping. The Gen Manager (Jed Bullock) was all over the place taking care of the needs of guests. He spent about an hour getting my grandson's tablet working properly. Jed was even on the phone with a tech support person, found the problem and showed my grandson how to fix it. We saw Jed somewhere on the property every day and each time he stopped and spoke to my 11 year old grandson calling him by name. That made an impression not only on me but on that 11 year old. One night during a terrible storm power was lost, Jed was in the parking lot letting people know what to expect as they returned from being away from the motel. Sarah at the front desk was a delight to see each morning and Donna in the restaurant was the best. After serving us only one morning she remembered what we liked to drink with breakfast. The entire property was clean and inviting. The breakfast was always hot and fresh. Only had one regret and that was WE COULD NOT STAY LONGER. This is a great facility with the GREATEST STAFF I have ever seen. Perfect location for everything in the area.

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
Milton J it was such a pleasure to have you and your family with us during their visit to Eureka Springs. Our regret is that you couldn't stay longer as well! So glad to hear that you all had such a great time and I appreciate you letting others know of your experience. We hope that you and your grandkids can come back this way again soon & hopefully there won't be any storms to disrupt the power. Please let us know if we can help with anything & tell Jackson I said Hey! All our best to you!

"Great stay, close to everything!"

5
25/05/2018

We stayed at the BW Eureka Inn during our visit to Eureka Springs. Room was comfortable, staff was great, and the breakfast very good. It is very convenient to the downtown arts/restaurant area, and being on Hwy 62, easy to get to other attractions as well. Highly recommend!

"Dirty"

1
21/05/2018

The room was dark and smelled terrible. The bathroom needs updated and cleaned. During the night I went into bathroom and roaches were coming out of a crack next to the floor and tub/shower. We stuck tissue in the crack. Because of this I didn't sleep the rest of the night and felt uncomfortable even laying in the bed.

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
Cathy S Thank you for being our guest during your visit to Eureka Springs. It is very disappointing to read such a review and to hear that you had such an experience. It's is also unfortunate that none of your concerns were ever brought to anyone's attention during your stay. I wonder if you have the correct establishment in mind when writing such a review? The reason for my concerns on this are generated by a couple of thoughts. One being, why would anyone endure such conditions that they are paying for but yet never say a single word about it to housekeeping, maintenance, the registration desk team or even management? The second thought is that the room you occupied was recently fully renovated at a very in depth level. By this I mean that the room was completely stripped down to the concrete floor and block walls (along with 22 other rooms this winter) and refurnished with new sheetrock, new paint, new carpet, furniture and fixtures. This brand new room had been open for less than 30 days on the date of your stay and the new furniture put in place just 4 days prior to your arrival. Lastly, prior to your stay nor following any date since your stay has any other guest made such a claim of roaches in not only the room your occupied or any room on our facility. It would only make sense that if such a condition existed that this would be brought to our attention by other guests before and since the time of your stay. Like I mentioned, these items make me wonder if you are reviewing the correct location. Cathy S, thank you again, we will be continuing to move forward with our full renovations and hope that you will come and check them out next time you are in the area. Please let me know if I may be of any assistance to you. We wish you the best in your future travels.

"Great Place to Stay"

5
20/05/2018

Our group has used this hotel for our gathering the last few years. They do a great job of accommodating us and allowing us to let our hair down. Breakfast is always great and the employees are first class!

"Great breakfast"

4
19/05/2018

We stayed here three times. Once last year and twice this year at the end of April and the beginning of may. Last year we had a room that was not renovated. This year we had a renovated room. Vast difference. Both times the breakfast buffet was GREAT. Everyone was friendly and helpful, especially a waitress named Donna. We will definitely be back.

"Great experience"

5
18/05/2018

I spent 2 nights at the hotel. The staff were absolutely wonderful, cheerful, and very helpful. The room was very nice and clean. Checking in and out took no more than 5 minutes and the breakfast buffet was wonderful. I would not hesitate to stay here again if I were in the area.

"May 2018"

5
14/05/2018

We stayed at a different Best Western on a previous trip to Eureka Springs. This was a much better value, location, and experience for our trip. The included breakfast is outstanding! Located right at the entrance to historic downtown.

"First Visit to Eureka Springs"

5
13/05/2018

GREAT place to stay! Very clean facility. Bed and pillows were very comfy. Front desk staff were very friendly and helpful. The breakfast buffet was wonderful! Great selection and good food. Miss Vickie greeted us very morning and made sure we had plenty of coffee to start our day! Overall a great experience!

"Love staying at Eureka Inn"

5
12/05/2018

When we are in Eureka Springs we always stay at Best Western Eureka Inn. The breakfast is the best one ever and Donna Handley their waitress is so nice! As well as Sarah at the front desk. Rooms are clean and very comfortable. We travel there usually twice a year and wouldn't think of staying anywhere else.

"Great bed and really great service at breakfast. Donna provided great , friendly service at breakfast."

5
03/05/2018

Donna was really great with very friendly service. Staff was helpful with area knowledge. Bed was firm and we slept well. Breakfast was a full hot meal and coffee was great. Visiting from Texas. Would stay here again

"Experience on this trip"

5
30/04/2018

Very pleased with all the accommodations, will go to other Best Western Hotels in the future. Was very pleased with the breakfast quality and the service. Donna, our waitress was very helpful as well as her personality was great.

"Breakfast to die for!!"

5
24/04/2018

Hotel is being updated and still needs a bit more work. Staff is very nice and accommodating. Real dishes, table clothes, Staff brings you juice and coffee to your table and always ready to refill. Breakfast selection was the most extensive we have ever seen in any hotel including Embassy Suites. Biscuits were made from scratch fresh and fluffy beyond comparison, as were most other selections. The location has a trolley stop and is right next to the historic loop through downtown Eureka Springs.

"A super welcoming place to stay"

4
18/04/2018

This hotel by far, has the most welcoming and friendliest staff we have encountered in a USA hotel in a very long time. The front desk team made us feel like old friends instantly. Given this was another day on our x-country road trip, we appreciated the ability to check in a bit early. Comfy bed. Good towels. Outstanding breakfast included. We loved parking right next to the room. Easy walk into the main part of town, but away from the hustle/bustle.

"Nicest Hotel in Eureka Springs"

5
16/04/2018

I've stayed at 2 other hotels in Eureka Springs. This was the nicest. of them. It is close to downtown and restaurants. Room was very clean and up to date. Shower was great. Seemed like there was a lot of room.

"Nce Hotel"

4
16/04/2018

I stayed here the last couple days and the hotel was clean and well kept and the Gazebo Restaurant was great. My waitress everyday was a nice woman name Donna who was excellent. The entire staff there was friendly, helpful and attentive. The food was good and the breakfast buffet was great. WIll stay there when I go back..

"Eureka Springs Best Western"

5
04/04/2018

Nice proximity to downtown area. Very clean with great service! Lobby area very clean. Guest rooms were very clean. Bathroom very nicely tiled and seemed very new. Hospitality was great and buffet breakfast was very good. We will stay again.

"St Patricks Day weekend"

5
29/03/2018

This was our 3rd stay at this hotel. It has was wonderful, as always! Everyone was friendly and very helpful. Breakfast was perfect and server and manager were wonderful. Rooms were clean and beds were comfortable. Cleaning staff was friendly and very helpful.

"Excellent! Extremely friendly staff!!"

5
27/03/2018

We had such a wonderful stay at this hotel! The rooms were clean and comfortable. They are basic rooms, nothing luxurious, but worked perfectly for our family! It looked like they were also updating and repairing other rooms, which may resolve some of the other reviews on here regarding dated rooms. We can only say positive things about our experience here. Every single staff person we encountered was extremely kind and generous. The complimentary buffet style breakfast with staff that served your drinks, etc was fabulous. The food was delicious. The hot tub was very warm and provided a great activity for our daughters. We will definitely stay here again if we return to Eureka Springs! Also, although I did not use the rooms or equipment, the fitness room and the conference room area looked very nice.

"Another great stay in Eureka Springs"

4
18/03/2018

We enjoyed our stay at the Best Western Eureka Inn for our spring break trip. We have stayed here before and were happy with the updated room. It was clean and the bed was comfortable. The breakfast is a full breakfast buffet that is much better than the cereal and pastries that you get at some places. We like the convenient location that makes it easy to walk into town. All of the staff were friendly and helpful. We will definitely stay here again the next time we visit.

"2018 Family Spring Break Vaca"

5
18/03/2018

Never stayed at a Best Western prior to this but there weren't many options that I felt safe so we booked two rooms each with doubles. The night crew were nice and welcoming. However be sure to count everyone in your party when checking in because they will issue you breakfast vouchers and you do not want to miss out on their breakfast! The cafe that serves breakfast is too cute but do know that you MUST enter through the front where you checked in to access it. Our waitress was named Donna and she was the absolute sweetest person. She might as well have been the concierge as well as she advised us on where to go, who to ask for and what not. Now to the food, they had eggs, bacon, sausage, biscuits with homemade gravy and sausage, fresh fruit, oatmeal and grits, pancakes and other options too. The best part was that the food was delicious!

"Old and tired"

1
07/03/2018

Not sure about the comments regarding updated rooms. Our room was not! Old worn furniture, musty smell in room, very hard mattress and a disgusting large stain on bed spread. Not a pleasant room at all!! If they did have updated rooms it makes no sense that they wouldn't put us in one as the occupancy was extremely low.

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
maradventures thank you for being our guest during your visit to Eureka Springs. Please accept our apologies for not exceeding your expectations during this stay. We have done extensive updating throughout the property this winter and continue to do so throughout this spring with new carpet and furniture scheduled to be installed in every guest room. I would agree that some things don't make sense about this, for instance if such conditions existed as described why would it not be brought to our attention right then so that it can be remedied rather than not saying anything at all but writing a review instead. We would have been happy to address your concerns had this been brought to our attention so that you could have enjoyed your stay. maradventures we hope that you will give us another opportunity to be of service to you during a future visit to Eureka Springs, I'm certain that you will be pleased with the remodeling upon completion. Please let me know if I may be of any assistance to you, I wish you the best in your travels.

"Spread out"

4
05/03/2018

The hotel is spread out over several buildings. Some of them are being remodeled at this time. Has a very nice and reasonable priced restaurant. No breakfast bar. There is a conference center that is part of the hotel. My room looked like it was recently remodeled. There was an enterence of the parking lot and a rear door that opened on to a balcony ran the entire length of the building. My room was quiet and plenty of hot water. The blanket and spread could have been thicker since I like sleeping in a cool room.

"Winter getaway"

4
24/02/2018

Came to Eureka Springs for a one day trip. We didn't know that almost everything in town is closed in the winter. Check in was very easy. The manager checked us in. He made sure that we were signed up for free gift card promotion from Best Western. I thought this was very nice. He gave of tips for what restaurants would be open. The temp outside was in the 20's with freezing drizzle. We opened a bottle of champagne and spent the night in the Jacuzzi. The bed was very comfortable, mattress was excellent. Room was very clean, no dusts bunnies in the corners. Next morning had complimentary breakfast at the Gazebo Restaurant. Food was good, bacon was actually cooked all the way, crispy. Do not like limp bacon. Good variety of food on the buffet. Will definitely stay here again.

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
Rick G thank you for being our guest during your visit to Eureka Springs. It was a pleasure to have you with us and glad to hear that you had a good time even though the weather wasn't the best. We hope that you can come back again soon. Please let us know if we can be of any assistance, we look forward to serving you again. We wish you the best.

"Great place for girl's weekend"

4
23/02/2018

Making reservations was effortless, Jed returned our calls, made sure that we had adjoining rooms for our girl's weekend. Rooms were extremely clean, quiet. Breakfast buffet was awesome, delicious coffee, an a full, hot breakfast. Vicki, the hostess, was lovely. Very kind, and we felt as if we were in her home for breakfast. Will definitely be returning!

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
csschadel it was such pleasure to have you with us during your girl's weekend getaway to Eureka Springs. So glad to hear that you had a great time and plan on returning again in the future. Please let us know if we can help with anything and we look forward to having back in our historic town for more fun. We appreciate you!

"Once again my stay was comfortable"

4
26/01/2018

Every year I go to this Inn for a conference and every time, I am comfortable sleeping better than I do at home. The room isn't fancy but very large compared to most hotels. The staff does a very good job with cleanliness and being helpful and friendly. The connected restaurant is open for all meals and is very tasty. The Inn is also located close to all the downtown shopping and local stores and everything you might need like a health clinic, pharmacy etc.

"Great Place to stay"

4
28/11/2017

It was a great place had all the things we needed, great location wonderful breakfast, helpful staff. Would go back. Close to shops and restaurants lots of information at the front desk. Rooms were clean and parking was easy access in and out.

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
florenel929 thank you for being our guest during your visit to Eureka Springs. So glad to hear that you had such a good time and we appreciate you taking the time to let others know of your experience. I hope that you can come back again soon. Please let us know if we can be of any assistance to you. We appreciate you.

"Nice renovated!"

4
27/11/2017

We enjoyed our stay at the Best Western Hotel because of the very helpful and friendly staff. Also, the hotel was in a premium location and had been renovated so well that we at first thought it was a new hotel.

"Last Minute Comfort"

5
27/11/2017

My husband and I were on a leisurely drive through Arkansas during a Thanksgiving holiday. We were getting close to Eureka Springs and decided to spend the night there. I made reservations 2 hours prior to our arrival. The front desk personnel were very helpful. The parking lot, lobby and exterior of all the buildings were very clean and pleasant to the eyes. I would stay there again when traveling that part of the country again.

"Nice stay!"

5
16/11/2017

Room was nice and clean. Soft bed with lots of pillows. Breakfast buffet in the restaurant was fantastic and free with vouchers from the front desk. Only con was that there wasn't a microwave, but there is a mini fridge. Staff was very nice. Would stay again.

"Very accomodating"

5
15/11/2017

The staff was friendly and very accommodating to our large group. Breakfast was Excellent. Staff gave us a large room to gather in before the wedding so we could get a game plan on. Everyone was so accommodating.

"Hot tub seats about 8 people. Hillbilly heaven!"

5
12/11/2017

Very pet friendly with a fee but if you stay often they'll waive it. Hot tub is in a heated building by the large pool and is usable year-round, it's huge. Incredible free breakfast in the main building Not cheap-- $100+ but if you're a couple the breakfast is worth $30, so it's actually a bargain. I go here for weekend get-aways!

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
gary l thank you for being our guest during your visit to Eureka Springs. So glad to hear that you had such and enjoyable time and we hope that you can return again soon for more get-a-way fun in the Ozarks. Please let us know if we can be of any assistance to you. We appreciate you!

"Harley Riding to Eureaka Springs to Eureka Inn"

5
08/11/2017

This is a Great hotel to stay when in Eureka Springs. They have a Great Breakfast buffet. It is located in the best place for all of Eureka Springs access. The best part is that it is Biker friendly! They even have a bike wash so you can wash your Harley after riding all day on the many nearby scenic byways that this area has to offer. It's a wonderful place for Bikers. Nice swimming pool & Hot Tub also

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
tom t thank you for being our guest during your Ozarks riding experience in and around Eureka Springs. We appreciate you taking the time to let others know of your nice experience while with us and so glad to hear that you were able to utilize the bike wash station as well. We hope that you can come back soon for more riding and fun in the Ozarks. Please let us know if we can be of any assistance to you. Safe riding to you!

"We enjoyed our stay here!"

4
08/11/2017

The staff was friendly, room was clean, breakfast was great! My kids enjoyed the pool while I enjoyed the hot tub! It was a great location as well. We went to Main Street often as well as cave tours outside of town . We will choose to stay here again!

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
Heather J thank you for being our guest during your visit to Eureka Springs. So glad to hear that you and your family had a great time while with us. We hope that you can return again so for more fun and exploring. Please let us know if we can be of any assistance to you in planning a visit. All our best to you and your family!

"Great Location"

5
06/11/2017

Great location in Eureka Springs. Clean rooms and surroundings. Quiet. Very friendly, helpful staff. Excellent breakfast buffet with friendly wait staff. Great Hot Tub. Pool was closed for winter. We love to hike, and front desk clerk was excellent on providing info on trails within the Historic area (shop and hike at same time) as well as areas surrounding Eureka Springs. Really appreciate this knowledge. I had been to Eureka Springs several times and had never realized there were hiking areas right within the historic area.

"Clean, quiet and friendly "

4
06/11/2017

We have stayed here many times and have always been pleased with our stay. The staff and management are friendly and helpful. The breakfast is very good and included in your room price. The facilities are clean and sell maintained. Ample parking. Close to Main Street. Trolley stop is adjacent. A good nights rest.

"Best Western Eureka Inn"

5
06/11/2017

We have stayed at plenty of Best Western's in our day, but this one was outstanding. Clean, friendly and knowledgeable staff and by far the best breakfast we have ever had at a Best Western or any hotel that gives free breakfast.

"Good Value"

5
01/11/2017

I have been staying at this hotel for years. The rooms have always been clean and the staff friendly. Breakfast provided is the best I have found in this price range. The only real downside to writing this positive review is that it might make it harder for myself to get a room in the future.

"Exceeded My Expectations"

4
30/10/2017

I was visiting Eureka Springs for a weekend event. The hotel for the event was full and none of the reviews for independent hotels in the area were compelling. I have had pretty good results in the past so I chose the Best Western. I was pleasantly surprised. The room was not luxurious but very clean, updated and comfortable. The room rate included complimentary breakfast which was above anything you'd find at a Hampton Inn or similar. Although the rooms have exterior entrances, they all face away form the main road so noise was limited. The grounds are well maintained and the ES shuttle picks up right at the hotel if you want to avoid the hassle of parking in the historic area and it is a hassle. My only drawback were the pillows; not as comfortable as I would have liked. This is no Ritz Carlton, but for the money and compared to other options in the area, it's a great choice.

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
Cameron K thank you for being our guest during your visit to Eureka Springs. So glad that you gave us an opportunity to be of service to you and that we exceeded your expectations. I hope that you can come back this way again soon for another fun time in the area. Please let us know if we can be of any assistance to you. We appreciate you!

"stressful evening"

3
30/10/2017

Room was clean and breakfast was good. It was all you can eat including meat. The trouble was getting into the hot tub (3 tries to get the gate open). Called and went into lobby, no instructions are posted anywhere and It had a two part latch I've never seen before. Then I Turned the tv on to get a pink screen. after trying for sometime to use the remote to fix the problem I called the operator who said to unplug the orange cord behind the tv and replug it in. It worked but don't think I should have all the aggervation for a room costing over $100 a night.. I'm 56 and almost got my arm stuck because I dropped the cord behind the dresser.

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
B9720XAbarbarag thank you for being our guest during your visit to Eureka Springs. I was glad to hear that you found everything clean and that the breakfast was good as well. I'm sorry that the safety latch leading into the hot tub was difficult to operate as well as the challenges with your television. We do hope that you'll be back in our area again someday soon and provide us with another opportunity to be of service to you and exceed your expectations. We appreciate you!

"Fall Getaway in Eureka Springs Arkansas"

5
30/10/2017

Clean comfortable rooms, excellent breakfast buffet. Everyone was extremely friendly and helpful. The grounds were well kept and the landscaping very pretty. It is conveniently located and we will certainly come back!

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
968deloress thank you for being our guest during your visit to Eureka Springs. We appreciate you taking the time to let others know of your experience and very glad to hear that you'll be back with us in the future. Please let us know if we can be of any assistance to you. Safe travels to you!

"Wife's birthday"

4
30/10/2017

We have been going to Eureka Springs for the past 23 years for my wife's birthday. This was the first time to stay at the BW Eureka Inn but will not be our last. The hotel is starting to show its age in the rooms but still nice. The location is excellent & has a great hot breakfast. The staff & manager were the best. They made you feel welcome & attended to our every need before we asked. Very good value

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
Charles L thank you for letting us be a successful part of your wife's birthday celebration in Eureka Springs. Very glad to hear that you'll be back with us during future visits and hope that it will be soon. Please let us know if we can be of any assistance to you. We wish you the best!

"Service and Cleanliness Raise The Bar at this BW."

5
26/10/2017

A bit dated but one of the cleanest hotels we've stayed out this year. Even registration area was very clean. We were so impressed with how kind both the check in gentleman (10/20/17) and the check out lady (10/21/17) were to us. Both very congenial and helpful...genuinely so. Our breakfast was included and honestly, we didn't expect much as hotel buffets usually aren't much to write home about but this one was really good! Again, clean and many options and our server was so nice - all smiles and kept our drinks filled. FREE BREAKFAST and still great service. Very impressed across the board and would stay here again as many times we pay more only to find dirty rooms and unfriendly staff. This Best Western was truly the opposite. Highly recommend.

"Quiet, Comfortable and Conveniently Located to Sites"

4
25/10/2017

Our family stayed here recently while in town for a family reunion. The hotel is very well-located, and a short walk downhill into the historic downtown area. Trolley stop is located at the front of the hotel, as well. Very quiet location, with the hotel set back from the street and up a short hill. No road noise at night, despite being a very busy weekend in town. Beds were comfortable and clean, as was the rest of the room. We ate breakfast each morning at the hotel (which was included with our room), and it was a delicious buffet with amazingly fluffy biscuits! Restaurant staff was very pleasant and accommodating, as were all the hotel employees we encountered. The manager, Jed, was very helpful in arranging for our group to utilize a meeting room to gather for some evening festivities related to our family reunion. All in all, a very pleasant trip and quite happy with our choice to stay at this location. I would book again, if we are ever in town.

"Stay at the Eureka Inn"

5
24/10/2017

Facility was clean and updated, staff was friendly, efficient, and patient. Utilized Meeting Room for group activity, and it went very well. Breakfast Buffet was very good, rates were decent. All went well

"Convenience"

5
22/10/2017

The trip was to visit the Eureka Springs area. Hotel was right on main road into Eureka Springs and very close to the local transportation system to include a stop at the hotel. Left the car parked and let the system take us around which was hassle free

"Best Western always a good stay"

4
21/10/2017

Our stay at Best Western was good as always. The decor is a bit out of date, but no biggie.The beds are very comfortable.The staff is always warm and helpful And those biscuits are to die for on the hot breakfast buffet. So yummmmmmy!!!

"Best Best Western!"

5
17/10/2017

The is the finest regular Best Western (rather than BW Plus) that we have visited. The town was full for a fall festival, and this motel was also full. But we were treated with full respect and you wouldn't otherwise know it was full. The hot breakfast was included and the best I can recall at either a regular or BW Plus motel. The personable general manager, Jed Bullock, rolled up his sleeves and personally serves and does other things in the restaurant. Other waitresses Donna and Vicky (we stayed 3 days) were wonderful. We've stayed many places in Eureka Springs before, and I'd say this is the best.

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
P8691VGpeterg it was a great pleasure to have you with us during your return visit to Eureka Springs. I really appreciate the great comments concerning your stay with us and especially the recognition of the team in the restaurant. I am proud, amazed and humbled to be able to work with such wonderful people. We hope that your anniversary weekend in our community was the best yet and we look forward to you coming back again in the future. Please let us know if we can be of any assistance to you.

"Great stay!!"

5
14/10/2017

This is a great place to stay when planning a motorcycle ride in Northern Arkansas. When you come in off the road this is the kind of hotel you want to stay at. Clean with friendly staff and well located close to everything.

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
davidgD4159QE thank you for being our guest during your riding experience through the Ozarks and Eureka Springs. We hope you can come back in the Spring for more riding during the time when the redbuds and dogwoods are blooming. Please let us know if we can be of any assistance to you. We appreciate you!

"Breakfast"

5
11/10/2017

Great breakfast that comes with room purchase. Room are clean, comfortable beds, coffee in room. Pool is nice towels provided, hot tub is a great way to relax. The desk manager gave us several different places to shop and eat.

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
TCC1982 thank you for being our guest during your visit to Eureka Springs. I appreciate you taking the time to let others know of your experience and so glad to hear that you had such a nice time. I hope that you can come back again soon for another great time. Please let us know if we can be of any assistance. Safe travels to you!

"Corvette Weekend 2017"

5
10/10/2017

This is a big event weekend in Eureka Springs. The hotel manager visited with many of the guests to make sure everything was as expected or if they needed anything. The front desk staff was friendly as well as the restaurant staff. We see some of the same staff each year and it is very nice to feel welcome and know that they value your return business.

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
Z5933WLsandrat it is always pleasure to have you with us during corvette weekend. We truly do appreciate getting to see everyone each year as well and hope that you can come back again before next years event. Please let me know if we can be of any assistance to you. Safe travels to you!

"Great place to stay!"

5
09/10/2017

A great place to stay. Staff is very attentive. Breakfast is outstanding! The property is clean and updated. Beds were comfortable, and bathrooms were very clean. The management was present on site every day to insure everything was prefect!

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
johnandamym it is always an amazing pleasure to have you and your group with us during your Eureka Springs visits! Thank you for letting others know as well. I hope that you can return again soon for another fun time as we look forward to seeing you. Please let us know if we can be of any assistance. We appreciate you!

"Best breakfast!"

5
09/10/2017

Nice clean rooms, friendly helpful staff, best breakfast buffet ever. Made our first visit to Eureka Springs a wonderful adventure. Definitely coming back to this Inn! No complaints for this stay...we really enjoyed the southern hospitality and they accommodated our group with ease.

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
977bettyw thank you so much for being our guest during your first visit to Eureka Springs. I'm very glad that we could be a part of that experience and look forward to you coming back many more times. Please let me know if we can be of any assistance in planning your next visit our direction. We appreciate you!

"nice, comfortable hotel"

5
09/10/2017

Great breakfast in the Gazebo Restaurant. Charming Victorian decor. Hotel was in a great location and was very comfortable, Staff was very helpful and friendly. Would recommend this hotel to anyone. .

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
M8349SPcathys thank you for being our guest during your visit to Eureka Springs. I appreciate the very nice recommendation to others and the recognition of the wonderful staff of which I am also very appreciative of. I hope that you can come back to Eureka Springs soon for another Eureka Springs vacation. Please let us know if we can be of any assistance to you.

"Great Eureka Springs vacation"

5
05/10/2017

We have visited the area many times and have stayed at this motel many of those times. Always a consistent and great place to stay. Great value and the breakfast is incomparable. The location is convenient to downtown but gives you a little breathing room. Great staff.

"Excellent food at Myrtles and clean, efficient rooms."

5
03/10/2017

We stayed here for a vacation trip and found the best food and a great hotel right here at the Best Western. The staff was excellent, the rooms clean, and the food at their restaurant was outstanding! I would highly recommend staying and dining here.

"Not A Great Hotel"

3
02/10/2017

The pictures looked nice but the rooms weren't Anything special, small and needs yo be upgraded. The beds were very Uncomfortable. I couldn't sleep at all. The breakfast in The Gazebo resturant was very good buffet with a waitress the best part of the hotel. We won't be back to stay here. Hotels need to upgrade their beds especially when they ate Higher than Hilton chain hotels.

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
Beverly A thank you for being our guest during your visit to Eureka Springs. I apologize that you didn't sleep well and will be taking your comments into every consideration as we continue our updating and renovation throughout this winter. We hope that you will give us another opportunity during your next visit to Eureka Springs. Please let me know if I can be of any assistance to you. We appreciate you and wish you the best in your travels!

"good location"

3
02/10/2017

The location and breakfast at this hotel are great! The beds were very hard so it was tough to sleep good. The staff was about average there were a couple that were rude and a couple that were nice but nothing exceptional.

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
Lori J thank you for being our guest during your visit to Eureka Springs. I appreciate you letting us know of the experience you had while with us and apologize for feeling that anyone was rude to you. Certainly not the experience that we want anyone to have while with us and hope that you will be back with again in the future. I'm positive that the exceptional service level will be experienced! Please let me know if I can be of any assistance to you. We wish you the best!

"Great value!"

5
29/09/2017

We only had one night to spend in Eureka Springs on a long trip, but our stay at this hotel was part of a very enjoyable day there. Our room was basic but clean and comfortable. Every staff person we encountered was very friendly and helpful. Breakfast was included and great! Miss Vicky was exceptional in taking care of us in the restaurant! This was a full buffet, and delicious--not the typical continental pre-fab items you might expect in this price range hotel. We would stay again and recommend it to our friends.

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
David C thank you for being our guest during your visit to Eureka Springs. So glad to hear that you had such a wonderful time while with us and we greatly appreciate the recommendation to others. We look forward to having you back with us and hope that it will be soon. Please let us know if we can be of any assistance to you.

"Nice property hard beds"

3
27/09/2017

This is a beautiful property with a wonderful location. The staff went out of their way to help me with directions and everything else. The pool was pristine and large in a lovely spot. The rooms are a little small, but adequate. For me the problem was the bed. It is was very, very hard. I checked out after one night. When they replace the beds,it will be the best choice in Eureka Springs.

"Wonderful place!"

5
27/09/2017

My husband and I stayed here last week, and it was wonderful! The staff was beyond helpful and friendly, and the the restaurant was excellent along with the staff. I would recommend this place to anyone, my husband travels all over the US and he said it was one of the nicest places he had stayed.

"great stay"

4
26/09/2017

very friendly ladies at front desk able to help with all questions great location, breakfast buffet was super and it is in the price of room. we were there for bikes blues and bbq. our rooms weren't ready when we got there so they held luggage in office until rooms were ready.

"Great BW!"

5
25/09/2017

I stay here each year for Bikes, Blues, and BBQ. I have the best experience every year. The staff has remained the same, and every one of them are extremely polite, accommodating, and really make the stay pleasant.

"Relax in Eureka Springs"

4
20/09/2017

For a 1st time visit to Eureka Springs, AR this hotel was very good. Great location and close to everything. Ghost Tour of the historic CRESCENT HOTEL was really good. A bit dated room decor but a tasty and full breakfast buffet to choose from. Very friendly restaurant & hotel staff.

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
R8523TQcesarg thank you for being our guest during your first time visit to Eureka Springs! So glad to hear that you had such a good time and we hope that you can come back again soon. Please let us know if we can be of any assistance to you. We wish you the best in your travels!

"A very good location"

4
19/09/2017

This Best Western has a lot to offer. Good location, and the staff is top rate. The rooms are on the small side, but clean, and comfortable. Very nice clean heated pool, and the hot tub is inside. The only thing we noticed was due to the large number of motorcycles it was very loud in the parking lot all night. I would advise requesting a room on the inside facing the pool.

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
trans4med thank you for being our guest during your visit to Eureka Springs. We appreciate you taking the time to let others know of your experience. We hope that you can come back again soon and please let us know if we can be of any assistance. Safe travels to you!

"Great hotel!"

5
18/09/2017

This hotel was very nice, very clean, great staff. The full buffet breakfast was the best I've ever had! The only less than perfect thing about it was a not so great bed. I would definitely recommend this hotel!

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
Kathi V thank you for being our guest during your visit to our historic community. So glad to hear that you had such an enjoyable time and really appreciate the nice comments about the breakfast. We hope that you can return again soon for more fun in the Ozarks. Please let us know if we can be of any assistance. We appreciate you!

"wonderful family reunion at best western eureka inn"

5
18/09/2017

we stayed at the best western eureka inn for a family reunion. all of the hotel staff were extremely helpful. we were given a meeting room to use while we were there. the rooms were clean & comfortable. the breakfast was awesome. the hotel is within walking distance to the downtown. there is also a tram stop right in front of the hotel if you would rather not walk. we will definitely stay here again.

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
morrisc873 it was a great pleasure to have your family with us while they were in Eureka Springs. I'm so pleased to hear that they had such a great time and hope that you can return again for another reunion soon. Please let us know if we can be of any assistance to you or your family. We wish you each the best!

"Great leisure stay"

4
18/09/2017

Fun get away with friends an this hotel was great for our stay from location, swimming, hot tub, trolley to downtown an hot buffet breakfast in a.m. Great service! We hope to be back in future, very accommodating.

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
TB685 thank you for being our guest while on vacation with your friends. We hope that you can come back this way again soon as well and look forward to seeing you. Please let us know if we can be of any assistance. Safe journeys to you!

"Friendly, clean, above average complimentary breakfast"

3
14/09/2017

Eureka Springs is blessed with two Best Western hotels, this one in the process of updating its property. Regardless the rooms are clean, staff friendly and helpful and the complimentary breakfast was a pleasant surprise with more than the usual scrambled eggs, greasy bacon. Each guest is seated and wait upon by a very attentive staff. Impressive. Note, the Best Western Eureka Inn has a complimentary breakfast, the Best West Inn of the Ozarks does not.

"Anniversary trip"

5
09/09/2017

The hotel staff was amazing. They were very friendly and helpful. The breakfast was included in the room price, which was very reasonable was great. We wnt for our anniversary and we are glad we did. We will return and recommend to friends and family.

"Great Time in Eureka Springs."

5
09/09/2017

Had a wonderful time. The hotel is on the trolley line which makes it very easy to get around without having to drive yourself. Staff is very helpful and great at suggesting things to see and do. They also gave excellent directions for restaurants and out of the way sites and attractions. Breakfast buffet was good. Eggs, bacon, sausage, pancakes, biscuits and gravy, and wide variety of fruits.

"Friendly and enjoyable"

5
09/09/2017

Best staff around. They really care about you and making your stay pleasant. The rooms are clean. A free buffet breakfast with every night stay. It's awesome! They take time to listen to you. They are just around the corner from historic downtown.

"Hard Bed and Sensitive Key Cards"

2
07/09/2017

A coworker and I stayed in separate rooms at this location and decided individually to buy air mattresses after the first night because of how hard the beds were. Also, out of 4 nights, I had to get my key card re-keyed twice because of how sensitive it was. I've stayed at hundreds of hotels and have only had an issue with key cards at the Best Western properties in Eureka Springs.

"Eureka Inn 8/31/17 stay"

5
07/09/2017

Due to a change in airline flight, arrived at hotel considerably later than we planned. It was after midnight. We were warmly received and glad to get there. Room was spotless and very quiet surroundings. Breakfast was in a cute, gazebo themed restaurant. The buffett was more than we expected and there was something to please everyone. Enjoyed the trolley that stopped right at our door. It made it very easy to explore Eureka Springs.

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
Karen S thank you so much for being our guest during your visit to Eureka Springs and also for the very nice review of your experience. I'm glad that you had such a wonderful time while with us and hope that you can return again soon. Please let us know if we can help with any future return visit plans. We appreciate you!

"arkansas"

4
05/09/2017

hotel is very convientient to downtown, easy to find. room was very clean and comfortable staff were very friendly and professional, could suggest bench near doors on outbuildings for people to set in when smoking outside.

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
Roger P thank you for being our guest during your visit to Eureka Springs. We appreciate you taking the time to let others know of your nice experience while with us and hope that you can return again soon. Please let us know if we can be of any assistance to you. We wish you the best!

"Wedding reception"

4
04/09/2017

Drove down from MO to my friends wedding. Her reception was held in one of the business rooms. The staff was incredible and made this a memorable event for her and all guest! The food for the reception was amazing and abundant. My only concern was my fiancé and I were placed in a handicapped accessible room and the hand held shower head placement was very inconvenient for him being 6ft. The staff in the dining hall was awesome. The food was delicious and filling. We enjoyed our stay and would rebook here if we go back to Eureka Springs.

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
Melinda M Congratulations and thank you for letting us be a part of the special occasion! We hope that you can return to Eureka Springs each year for your anniversary. Please let us know if we can be of any assistance to you. We are so happy for you and wish you the best!

"Truly worth the money!"

5
01/09/2017

We have chosen to stay at the Best Western Eureka Inn, Eureka Springs, Ark. while on vacation . We find it very clean, the pool, although chilly, is beautiful and welcome after a long day (days) of travel. The staff is helpful and courteous. We did find our room had a wet dog smell when we first checked in. After we sprayed the room the smell dissipated.

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
Larry E thank you for being our guest during your visit to Eureka Springs. Thank you so much for taking the time to let others know of your experience while with us and we hope that you can return again soon for another great time. Please let us know if we can be of any assistance to you. We appreciate you!

"Wonderful breakfast"

4
28/08/2017

Older hotel, but super nice staff and wonderful breakfast buffet! Really one of the best breakfasts we've ever had in a hotel! Another bonus, it's very walk-able to all the downtown shops, so you don't have to mess with parking.

"Not bad for the price...."

3
25/08/2017

This is an older hotel but it is very clean and neat. The breakfast is fair & the coffee is perfect. You can get a cheaper hotel, but then you'll have to pay for breakfast and it'll end up costing you more - so stay here! The pool area appeared to be clean and neat, but we didn't use it. Great location in Eureka Springs.

"Good stay"

4
24/08/2017

Great breakfast. Restaurant buffet style. Eggs, pancakes, cereals, chipped beef, etc. No elevators for 2nd floor. Clean. Central location. Very friendly front desk staff. Looked like a great outdoor pool.

"best western eureka inn"

4
24/08/2017

This is a great hotel in Eureka Springs, AR. Walkable to downtown (if you don't mind to walk hills), hot tub, swimming pool. and quiet. The staff were more than willing to accommodate me in any way they could. Went out of their way to do so. Bed was comfy, shower was great. Breakfast could be improved upon. I wouldn't hesitate to stay there again.

"Nice place, great location"

4
23/08/2017

Nice, clean place to stay. The Front Desk staff was very friendly and helpful.Beautiful area for riding motorcycles. Only regret was I didn't have more time to enjoy the area. I will plan on coming back for the bikers, blues and b-b-q ride in the fall.

"Very Nice Stay"

5
20/08/2017

Good Location, very convenient to dining and downtown. The property is well maintained, and our room was very quiet, clean and comfortable. WiFi worked great. Nice flat panel television with good channel selections for late night viewing. Bathroom area roomy and water pressure fantastic. Very nice breakfast buffet. The hotel staff was friendly and accommodating. Would definitely stay again.

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
Vicki A, thank you for being our guest during your visit to Eureka Springs. We appreciate you taking the time to let others know of your experience and for pointing out many of the great features. So glad to hear that you will be back with us again in the future, please let us know if we can help with any return visit plans. We wish you the best!

"Good service and good value"

3
15/08/2017

The staff at this hotel really go out of their way to help you. The rooms are clean, but they need updating. The breakfast is served in a restaurant setting, and the food is quite good. Vicki was our server and she couldn't have been any nicer. Pam works at the reception desk. She is very friendly and knowledgeable about the area, and she is eager to be helpful. All in all, this hotel offers a lot for your money. In addition, the hotel is on the trolley route so it makes sightseeing very easy given the fact that driving and finding parking places is so difficult.

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
Pres54 thank you for being our guest during your visit to Eureka Springs and for the nice review. We appreciate you letting others know of your experience and for the special recognition of those individuals that helped make your stay most memorable. Please let us know if we can be of any assistance in planning a return visit to our area. We wish you the best!

"Great value and great comfort"

4
14/08/2017

Our room was very clean and fresh, well appointed, and comfortable. The staff were congenial and professional. Location was ideal. The trolley stopped in front of hotel and took us throughout the community. It couldn't have been more convenient.

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
jomcc2535 thank you for being our guest during your visit to Eureka Springs. So glad to hear that you had such a nice stay and we appreciate you letting others know. We hope you can return again soon for another fun time in our town. Please let us know if we can be of any assistance to you. Safe travels to you!

"Beautiful grounds, great breakfast and close to historic area"

5
14/08/2017

My wife and I always stay at this motel when in Eureka Springs. The pool area is very nice and many of the rooms open to this central court yard. The breakfast is a full hot meal. You can catch the trolley nearby or walk down the hill to the historic downtown. Air conditioning worked great.

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
I4568URjamesb thank you for returning to stay with us during your visits to Eureka Springs. We always appreciate having our guests come back to us and letting others know about their experiences as well. We hope that your next visit will be soon. Please let us know if we can be of any assistance to you, we appreciate you!

"Very nice"

5
14/08/2017

The hotel was clean, everything worked, all employees we met were very nice. The breakfast was very good. The pool and hot tube were clean and well kept. We selected this hotel on the fly as we were traveling and were not sure where we would stop but being a Best Western we thought it would be good and we were not disappointed.

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
Dennis B so glad to hear that you had such a wonderful experience and we greatly appreciate choosing us during your search for lodging when arriving in our historic community. We hope that you can come back to our area again in the near future and we'll be ready to help you have another great visit. Please let us know if we can help with anything. We appreciate you & wish you the best!

"Thank You for making our trip to Eureka Springs AR MOST PLEASANT"

5
11/08/2017

Wonderful experience. Thank You BW for making our trip most enjoyable. Everything about your establishment Top Notch. Clean affordable rooms, Friendly and very helpful staff, Wonderful restaurant, Will definitely visit Eureka Springs AR. Again., Look forward t staying at your Wonderful Establishment,

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
729hollyj we're looking forward to having you back as well! Thank you so much for being our guest and so glad that you had such an enjoyable time while with us. Please let us know if we can help with any future return visit plans. We wish you safe travels!

"Hotel like Home"

5
08/08/2017

Beautiful Victorian decor in lobby and restaurant. It was so nice that this location was unique and did not have the same old corporate feel. When you go somewhere like Eureka Springs you want it to feel historic and not everyday. Hope they keep the unique gazebo and paintings in the dining room, the lovely antique furniture in the lobby and classical wallpaper that make you feel like you've stepped back in time. So refreshing. Nice clean rooms. good size tv. Everything was very clean and tidy. Maid service was excellent. The pool was a nice size and very clean. No diving board, which I liked because there were no big splashes from kids. There are plenty of chairs around the pool to lounge in too. The hot tub is large enough for 8+ people. We used it every night we were there (4) and it was never crowded. Since I have arthritis that makes traveling difficult, the hot tub was essential for me and helped me rest well. All of the other guests were very kind and we enjoyed visiting with others. The motorcycle couples were very careful to not disturb others when they left early in the morning and a lot of fun to talk to-they gave us great directions on places to see. The staff members were friendly and so quick to please. My favorite thing was hearing the guy in the kitchen singing as he worked! Made you feel like everyone wanted to be there. The staff helped us understand the trolley routes and recommended where to get off and on so we could see everything we wanted and I would not have to walk uphill, which is difficult for me. Hotel is quiet and off the road a little even though it is located at the crossroads before you enter the historic loop. Great location. Easy to navigate in any direction. The breakfast was outstanding. I reserved this hotel because it had the hot breakfast and others in town did not. We were not disappointed. Great eggs, bacon, sausage, biscuits, oatmeal, fruit, breads, pancakes, and more. Our only complaint was that the bed was a little too hard but we were told they are replacing the beds. We will return.

"Great Stay!"

5
08/08/2017

We have stayed here many times through the years and it never disappoints. From the friendly people at the desk when you check in to the clean, nice sized rooms, all is great. The pool area and the landscaping are all very well kept. The breakfast buffet is outstanding. It's kept fresh, filled and clean throughout the breakfast hours - which are the longest hours we've ever experienced anywhere. The selection of breakfast items is also the best, both in quality and number of choices, that we've had anywhere. It's evident that they take great pride in the breakfast buffet. The people serving drinks and who check on you periodically are also greatt! It's apparent that management hires for people skills and attention to detail here.

"Felt like home!"

5
07/08/2017

The hotel lobby staff were extremely friendly and courteous and happy to see us each time we came in which is unusual these days. They explained all of the hotel amenities and breakfast buffet fabulously. The waitresses we had both days of our stay were so sweet and kind, they treated us like family and made a great start to our day! And the breakfast buffet was amazing, so much to choose from and everything was delicious! Our room was very nice and smelled fresh and clean not like a "hotel" room. The beds were very comfortable slept better than in our own bed!!

"Cute hotel, pool, and Jacuzzi tub"

5
07/08/2017

This hotel if very cute and fits in with Eureka Springs. We enjoyed the pool and Jacuzzi tub. The bed was a little hard but the room was clean along with the rest of the property. We had an issue with other guest smoking and the smell getting in our room. Management got us a deodorizer for our room and even comped part of our stay. Overall it was a great experience. The breakfast buffet was amazing.

"Nice visit"

4
04/08/2017

Which has this hotel for a second night in town after having stayed at the Crescent the night before. We found the staff at this hotel to be much more friendly and accommodating. The rooms were clean and had everything we needed. The bathroom was very tiny but it served its purpose. For me the beds were entirely to firm. However my mom and aunt really enjoyed that the beds were so firm as they couldn't sleep in the very soft beds at the Crescent the night before. So I guess it's all a matter of preference. They have a lovely pool area and the jacuzzi is the best I've ever seen in a hotel. We would have loved to been able to enjoy it more than we did. I didn't feel comfortable going into the jacuzzi with my 13 year old girls the first time we went out there because there was a group of about 15 men drinking heavily in the jacuzzi room. Even though signs are posted saying to not drink or smoke in that area it was not enforced. Those men moved into the parking lot after 9 so we ventured back out into the jacuzzi. The pool and Jacuzzi area were otherwise empty. After about 5 mins a different man not with the group got into the jacuzzi carrying 5 tall beers and started smoking. The girls and I left back to the pool. He followed. Standing over the pool smoking. So we went back to the jacuzzi and he followed again. We chose to go back to our room. I understand the hotel can't control creepy guests. I do wish someone would walk by occasionally and enforce the no alcohol and cigarettes in the pool though. Breakfast was delicious. We enjoyed it more than the breakfast we paid $17 a person for at the crescent the day before.

"Great stay at a great inn"

5
03/08/2017

This was the nicest stay on our recent trip to Arkansas. The Inn itself was spotless, the breakfast was delicious, the staff was accommodating in every way. The location was perfect for a walk into downtown Eureka Springs. If you don't care to walk, the trolley will pick you up in front with tickets you can buy at the front desk. The people who work here seem genuinely nice. What a refreshing stay!

"Anniversary Trip to Eureka Springs, AK"

5
01/08/2017

We celebrated our 63rd Anniversary in Eureka Springs and chose to stay at the Best Western Eureka Inn. We were not disappointed. The staff was great from the front desk, to the Gazebo Restaurant, to the cleaning crew. The breakfast was outstanding and the breakfast crew was extremely hospitable, warm and friendly. The manager of the Gazebo greeted us daily checking on our visit and offering suggestions of places to go. I only got one name, Vicki Patty, but and she was outstanding. Also, there was a mother and daughter team who served us so graciously. I would definitely recommend this hotel to others.

"Its a nice Place to stay - Clean"

4
31/07/2017

It's a nice place and very convenient, the Trolly pick up is there and it's close to either end of town. For only 2 days it was ideal for us. We only stayed two nights - but it was quiet and clean. And Centered right on the middle of all the highways to go any where.

"A Great Men's Getaway Weekend"

5
31/07/2017

A group of us from our church traveled to Eureka Springs for a weekend of motorcycling and general camaraderie. On the advice of some of our group member who had stayed there previously, we booked into this hotel. The breakfast is outstanding! Even I, the gluten-free one of the bunch, found PLENTY to eat from the buffet. The wait staff was fantastic and went well above the call to make sure we were taken care of. The room was plenty big enough for us. The A/C worked great (and I like it pretty cold at night!) We had a great time in the pool and hot tub. All were adequate size for our group and the other guests. Having some designated motorcycle cleaning rags available was a nice touch! The only thing of note I would mention is that exiting the parking lot can be a bit risky. The hotel is situated in a fairly blind curve and it seems that most of the drivers going by are in far to much of a hurry! Overall the location is great - close to historic downtown and plenty of places to eat within just a few minutes.

"We loved everything!"

5
28/07/2017

Our family loved everything about our stay at Best Western Eureka Inn. The pool was clean, the breakfast buffet was amazing and the entire staff was awesome! We will definitely recommend BW Eureka Inn to anyone going to Eureka Springs.

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
xandrag924 I'm so glad to read that you and your family had such a great time while staying with us during your visit to Eureka Springs! We appreciate you taking the time to let others know of your experience while with us and also for the recommendation. We hope you can come back again soon. Please let us know if we can be of any assistance, we wish you the best.

"Again, a good stay at a great hotel."

4
27/07/2017

This is our second time at the Best Western Inn and once again we are happy with the stay. Clean rooms that are comfortable and a location that honestly can't be beat. Its close to downtown and on the trolley line as a stop. We will be back if we are back in the area.

"Great Stay"

4
26/07/2017

A Nice and quiet hotel right in the middle of everything Eureka Springs has to offer. A nice room and the staff was great. A good Hot breakfast buffet was included in the room rate. Overall a Great stay.

"Wonderful stay"

5
25/07/2017

Friendly staff and nice rooms make this a wonderful place to stay. Pool, jacuzzi and sauna are nice amenities. Full breakfast with everything from oatmeal to biscuits and gravy, something for everyone.

"Perfect"

5
24/07/2017

Nice place to stay, on trolley run. Prices are reasonable and breakfast was better than most hotels as it was a buffet in a restaurant. Pool was large and hot tub was in a gazebo that being outdoors was impeccable clean

"highly recommended"

5
20/07/2017

Great location with easy access to town or the tram or trolley. Quiet at night. Bed was very comfortable. Pool is outside but very nice. Staff were excellent. Highly recommend the breakfast buffet. Do the tram ride when you first get in to get the history of area and places you'll want to go back to. Trolley all-day pass is a good deal since you'll pay for parking in town.

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
marilynp636 thank you being our guest during your visit to Eureka Springs. You've made some excellent recommendations to future visitors such as the tram tour & all-day passes. We hope that you can come back again soon for another relaxing visit to our historic town. Please let us know if we can be of any assistance. Safe travels to you!

"Friendliest hotel"

5
19/07/2017

Great hotel for families. Staff was so helpful. Delicious breakfast every morning, especially the biscuits and gravy and bacon. Very attentive wait staff. Good location. Great pool area and grounds. Dog friendly. Large rooms.

"Good clean motel in Eureka Springs"

4
19/07/2017

We stayed here for 3 nights during our recent vacation to Eureka Springs. The staff couldn't have been more accommodating. The room was clean. It is an older room on the west side of the motel but it was clean and quiet. Our room had an outside entrance but was on second floor and we could see our motorcycle from the room. There was never a noise issue even thought the motel was full every night we were there. The housekeeping staff was great, even though we would make our bed before leaving for the day, she would make the bed up nice and neat and change out our towels. We will definitely stay here again. We are trying to get a room here for the Corvette Rally in October but for right now they are full during that period.

"Everything was good"

5
17/07/2017

Traveling with 2 dogs can be an adventure. We spent 2 days in Eureka Springs at the BW Eureka Inn. They made life easy. No hassle checking in. No hassle with the dogs. Rooms were clean and comfortable. Not uber fancy, but very nice. Breakfast was the best breakfast I had all of my vacation. Many selections, well cooked and top it off with fresh fruit. Wow. Location was excellent. Easy access to the historic district and restaurants. Right on the trolley route. Thank you for making this stop wonderful.

"The best B W in Eureka Sspings AR"

5
17/07/2017

This is our second stay at this Best Western motel this year, the staff are always very nice and accommodating to our needs , the location is perfect for walking down town, if you choose. rooms are a good size and comfortable and quite, pool side, There breakfast is buffet style, and they have it all, very good.

"Awesome Stay!"

5
13/07/2017

Great stay! 498917342 We had a wonderful stay! Could have used a computer desk, but not a problem, because I did want to get away from it all!! Great complimentary breakfast. Awesome pool & hot tub. Very helpful staff! Had a trolley stop right outside of motel to take us to town! A must if you want to see everything!

"Best we ever stayed at"

5
13/07/2017

This hotel is the best ever, clean, a very good real breakfast, eggs, bacon, sausage, bisquits and gravy, potatoes, breakfast burritos, fruit bar, breakfast burritos, etc All of it was homemade not just heated pre-cooked items. The staff was awesome, if you go there please ask for Pam at front counter she is amazing!!

"Helping Our Friends Celebrate Retirement"

5
13/07/2017

This hotel is in a beautiful setting The staff is very helpful to meet all of your needs. There is a WONDERFUL BREAKFAST. You will be very close to everything you would want to do. Great Hotel. Beautiful pool and hot tub.

"Weekend get away"

5
13/07/2017

we found this place and it was just what we were looking for. It was within 4 blocks from downtown. The pool and hot tub was so pretty and clean as was the whole place. The prices were so reasonable and the staff was just amazing. So friendly and there for your every need. The Gazebo restaurant inside the hotel was great. They have a full hot breakfast every morning and Vicki Patty the Hospitality Specialist was such a joy every morning. I am sorry I didn't get everyone's name but they were all so friendly and looked like they really enjoyed what they did. I would highly recommend this place if you are traveling to Eureka Springs.

"Vacation with parents"

5
11/07/2017

From the ease in booking multiple rooms to the time we checked out, it was a good experience. They accomodated our room request. The rooms were clean. The breakfast which was included, was fresh and hot each morning and the wait staff provided great service. The location was very convenient to downtown and other areas of Eureka Springs.

"Great stay!"

1
05/07/2017

We had a wonderful stay! Could have used a computer desk, but not a problem, because I did want to get away from it all!! Awesome pool & hot tub. Very helpful staff! Had a trolley stop right outside of motel to take us to town! A must if you want to see everything!

"Clean, Quiet, Considerate staff"

5
05/07/2017

Our door was next to an outside entrance and ice machine, yet we did not hear any noise. It was very quiet. Very clean. We had booked for 2 nights and after the first night, although we were past time frame for cancellation, we were given a choice of whether to stay (and pay for) the second night due to the weather. We chose to stay. It was considerate of the staff to allow us the option of staying the second night without any charge for that night. We were very satisfied with out stay. There is a trolley stop at this hotel and the trolley system was very efficient in their services. I recommend the trolley.

"Good quality and value"

5
05/07/2017

The hotel staff was friendly, the room was clean, the pool and hot tub were clean and maintained, free breakfast was very good for a buffet (not just continental), they were flexible with our departure date, gave us late check-out, and had the roll-away bed in the room when we arrived (as requested). Best of all the AC in the room was NICE and cold. Television system had a guide, not just the click through the channels.....Will be back for sure!

"Not as expected"

3
03/07/2017

We paid for a 2 night stay but ended up leaving at 830 on the second night. Air conditioner was not very cool and was not aware there was no elevator before paying for room. Staff was friendly just not overall satisfied with our stay

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
X4996PBalanw Thank you for being our guest during your visit to Eureka Springs. Please accept our apology for not exceeding your expectations. We wish that you had brought your concerns about the air conditioner to our attention while you were here so that we could have addressed this for you. We hope that you will please give us another opportunity to be of service to you during your next visit to Eureka Springs. We do have someone available 24-hours to assist with any needs and would have been happy to help. If I may be of any assistance please feel free to contact me. We wish you the best in you travels.

"Tired, needs updating - but serviceable"

3
03/07/2017

Stayed here for a night while visiting Eureka Springs as a tourist. The hotel looks like it has not been updated in quite a few years. We had a 2nd story room with interior entrance. There was no elevator, which seemed odd - and a bit inconvenient with heavy bags. If you're not traveling light and are staying here, you may want to ask for a ground floor. Rooms seemed clean. Staff was friendly - although, at check-in, there was a couple in front of me, and I don't think I've ever seen someone take so long to check someone in as the nice, old - but incredibly slow - receptionist did. I could not figure out what on earth they were doing that made each step seem to take so long. It was almost as if they were etching the reservation in stone or something. Not a hotel that's going to impress you with visual appeal. But if that doesn't bother you and the rate seems good, it will do the job.

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
Hrothmir thank you for being our guest during your visit to Eureka Springs. I'm sorry that the receptionist took too long for you while assisting other guests during registration. We try to provide each guest with whatever amount of time is needed to ensure that their needs are met while on vacation. Many areas of the hotel have been fully renovated including many of the guest rooms such as the one you occupied. This was complete with a 37" LCD television, refrigerator, granite countertops & LED lighting along with a few other features. We hope that you will provide us another opportunity to be of service to you during a future visit to our community. Please let me know if we can be of any assistance. We look forward to seeing you again. Safe travels to you.

"Night in Eureka Springs"

4
29/06/2017

Adequate BW motel with typical basic amenities. Room seemed clean but small, rather dark with one small chair. Bed was extremely firm. Did have refrigerator. Pool area was nice and the included breakfast was very good, far beyond the typical "free" breakfast at other basic hotel chains. Good location for driving access to downtown area.

"Great place, best location"

5
23/06/2017

Happy to have selected this hotel in Eureka Springs. It was well maintained, the pool and hot tub was great and the breakfast generous. We liked it best that it was walking distance to the center of town, easy to get in and out of. Only wish they had their own guest laundry facility rather than having to walk down to one.

"Our go to place!"

5
23/06/2017

We have been coming to Eureka Springs since 2006 and we always stay at the Best Western Eureka Inn. We love this place. It is always clean, the staff is wonderful and the breakfast is great! We will be back again in the near future and look forward to staying here again.

"Perfect place for the price."

5
21/06/2017

Stayed here during a motorcycle trip to the Ozarks. One of the cheapest hotels in the area and worth the price. Not a 5 star hotel by any means, but a great place to stay if you are cruising the Ozarks. Hotel was clean, bed was comfortable, and the free breakfast was a lot more than the usual continental breakfast offered at most hotels. Breakfast was a buffet style, but there were a ton of choices. Not the typical boring buffet most places offer. I would definitely stay here again. It's also centrally located in Eureka Springs. Walking distance (10-15 minutes) to the downtown strip with restaurants and bars.

"Missouri/Arkansas vacation"

5
21/06/2017

We spent four days traveling Missouri and Arkansas, staying at Wyndham accommodations each night. It's always a toss up whether you'll be happy with what you get, but we sure hit the jackpot with Eureka Inn. The entire staff was so friendly and efficient and really made us feel welcome. They were very helpful showing us how to get around. The grounds were lovely and well kept. The rooms were clean and very comfortable (two sinks!). I'll mention as well they were indoor rooms, which I prefer. The breakfast buffet was the best I'very ever seen at a Wyndham establishment. All this at an extremely reasonable price. We will certainly be back to Eureka Springs (the entire population is good people!) and the Eureka Inn Best Western is the only place I can imagine staying at!

"Wedding"

5
21/06/2017

Perfect place to prepare for our wedding. We married at the Hidden Valley Ranch and we were there a few days early waiting on family. We enjoyed being centrally located for other events. Enjoyed the great breakfast every morning.

"Great Hotel"

5
19/06/2017

Very nice hotel, located within walking distance to downtown. The breakfast buffet was very good. The room was very clean. The staff at the hotel were all so very friendly. While we were eating breakfast on the last morning a lady came in holding a baby and one of the servers offered to hold the sleepy baby so the lady could fix her food. That was OUTSTANDING service.

"Blues fest"

5
19/06/2017

Great bang for the buck, hotel is just up the hill from down town. Had a great time. Staff was great. Also in walking distance to legends nice bar. Hot tub was no joke. The staff helped us pick out some places to eat and shop. Very knowledgeable in the area and places to be.

"So pleased with our stay"

5
15/06/2017

Close to town. Throughly pleased with this hotel. Breakfast was great. Would definately stay here again. Trolley stop on property but within walking distance to the two welcome centers where all four trolley routes intersect.

"It was clean and nostalgic for us"

4
11/06/2017

We had our wedding reception at the Eureka Inn and spent our wedding night there 18 years ago. The hotel is not changed at all. I'm fairly certain it has the same decor/carpet etc. It was clean and well-kept and very nostalgic for my husband and I. We walked the property and showed our kids around. I didn't remember this, but there is not an elevator in the building. Keep that in mind when booking/making a reservation. It was clean and did not have any musty or smoking odors. The breakfast buffet was excellent as was the service. The hot tub and pool were nice and though we didn't use them this time, we did 18 years ago and enjoyed them very much. :)

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
krazzekatt welcome back & happy anniversary! Thank you for joining us for a return visit for this special occasion. Quite a bit has changed throughout the property since 1999 including the carpet, many renovated rooms, new pool, complimentary breakfast and we even installed wifi which wasn't around 18 years ago. Lots of brand standards that keep us fresh but we have been able to maintain much of the same atmosphere and comfortable surroundings and service which help with the nostalgia during a return visit. We hope it won't be so long before another anniversary visit and please give us a call if we can help with any plans. A 20th anniversary celebration would be fun! We look forward to seeing you again and appreciate you!

"Two nite stay in Eureka Springs"

5
09/06/2017

Room and breakfast was great. We enjoyed our stay very much. The services by the staff were very accomodating. The dest and the servers the breakfast were very friendly and concerned about our needs. I will stay there again whenever we return to Eureka Spaings.

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
leroycrochet thank you for being our guest during your visit to Eureka Springs. So thankful to hear that you will being staying with us again during your next visit to our community and hope that it will be sooner than later. Please let us know if we can be of any assistance to you. We appreciate you!

"Overnight stay"

5
07/06/2017

We drove here to go to the Passion play & stayed overnight .. staff very friendly & accommodating, the room was very clean & bed comfortable, small fridge in room, no micro which would have been nice... the breakfast was delicious ! Large buffet served in restaurant not your normal hotel breakfast ... servers bring you beverages... real dishes not styrofoam ... great location

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
NewIberia_laGbl thank you for being our guest during your visit to Eureka Springs for the Great Passion Play. We hope that you can return again soon and are so glad that you had such an enjoyable experience while with us. Please let us know if we can help with any future return plans. Safe travels to you!

"Mustang weekend in Eureka Springs"

5
05/06/2017

The Best Western Eureka Springs was a great experience. We Will differently be staying there next year. The staff there was great to work with and everyone was very friendly. The free breakfast was great and had a nice variety.

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
carlady973 this years mustang rally was really a lot of fun and we appreciate you staying with us during this event. We look forward to you being back with us next year and hopefully before. Please let us know if we can be of any assistance to you. We wish you the best!

"Hill Country resort"

4
05/06/2017

Great place to stay if you're not into the B&B scene. Very convenient right on US 62 just before the turn down into the historic district. The included breakfast is one of the best in quality and quantity of any hotel I have stayed at regardless of type.

"Mustang rally"

4
05/06/2017

Great family place to stay. My daughters loved the pool and hot tub and most of all the breakfast buffet. The facility was very clean and up to date. The beds were my only complaint not real comfortable. Had a great time for our first time here and will stay here again

"Vacation stay"

5
02/06/2017

We enjoyed our stay. The breakfast was a good way to start our day. We would stay here again. This hotel was very close to many attractions we were interested in seeing while on vacation. The staff was very accommodating and the hotel was clean.

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
davidrY2420KF thank you for being our guest during your visit to Eureka Springs. We're so glad to hear that you enjoyed your stay and that during your next visit to Eureka Springs you'll be back with us. We appreciate you letting others know of your experience while with us and hope that your next visit will be soon. Please let me know if we can be of any assistance. We wish you the best!

"Right on the corner of Main Street... Family owned, they will treat you like family!"

5
29/05/2017

From Jed, General Manager to Sarah, Pam and Gideon at the front desk, to Vicki in the Gazebo Restauarant, we could not have been treated better! The rooms are clean, well maintained and everything works. The Gazebo Restaurant complimentary breakfast buffet was a real treat providing a full spread that will start your day right! Ask for Vicki... she is a sweetheart! Thank you to all the staff at Best Western Eureka Inn @ 101 E. Van Buren, Eureka Springs, AR. for a wonderful stay!

"Excellent Weekend Trip"

5
23/05/2017

Our family stayed at the BW Eureka Inn over the weekend. It was so convenient for the trolley, restaurants and downtown shopping. The room, staff and Gazebo restaurant was great. We will definitely come back again soon.

"Gazebo Restaurant"

5
23/05/2017

We had a wonderful experience during our stay. Donna H. was our waitress at the Gazebo Restaurant, and she was wonderful. Kept our coffee cups full, and was very personable! We will stay there again, and hopefully Donna will be there!

"Great place to stay!"

5
23/05/2017

I was in town for a photography conference and was too late to get a room at the host hotel (sister property to this one) so I made a reservation at this hotel. I was very pleased with my stay here! The room was very comfortable. The breakfast that came with my room was fantastic. I will stay here again!

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
Jane B it was a pleasure to have you with us during your visit to Eureka Springs for your conference. So glad to hear that you had such a great time. We're very glad to hear that you will be back with us again during your next visit to our community. Please let us know if we can be of any assistance. We appreciate you!

"Wonderful staff and nice hotel "

4
22/05/2017

We arrived early for check in and the front desk notified housekeeping of our arrival and they had our room ready in 45 min. We were able to check in at 1:45. Thank you! The room was nice and spacious. The bed softer than we are accustomed too but we slept well. We received a voucher for the continental breakfast offered in the gazebo restaurant. The service was Great and the food tasty. The manager was helping out on the floor since it was very busy. That is something you don't see much of. My husband and I will stay here again.

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
lisarlong31 thank you for being our guest during your visit to historic Eureka Springs! So glad that we were able to get you in early and that you had such a nice time. We appreciate you letting others know of your great experience and knowing that you will be back again during your future trips. We'll have breakfast ready for you too. We wish you the best!

"Great place close to downtown."

4
16/05/2017

Great place! A little older but super clean. You can walk easily downtown but be ready for a hike up the hill to get back. The whole town is full of hills, so this one isn't much different, bring comfortable shoes. Great breakfast in the morning. Hotel staff is so friendly and helpful. They provide a map of the town and can provide help with activities.

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
lyndseyhendrix thank you for being our guest during your visit to Eureka Springs. We're so glad that you had such an enjoyable experience with us and really appreciate you taking the time to let others know. We hope that you can return to our area again soon. Please let us know if we can be of any assistance to you. We wish you the best!

"Very good for the price"

4
10/05/2017

We got the special rate which was lower than the internet rate. For the price you have to overlook some issues. breakfast was so bad we skyped it the second day. Rooms are old but clean with good towels and basic amenities. The location is at the entrance of the town loop and you can take the trolley outside. Internet worked well. Good stay

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
Starviagera thank you for being our guest during your visit to Eureka Springs. Sorry to read that we did not meet your expectations for the complimentary breakfast. This is a very important highlight of our customer experience and wish that this would have been brought to our attention at the time you were here. Please let us know if we can be of service to you again in the future. We wish you the best in your travels.

"great place to stay"

5
09/05/2017

beautiful courtyard with outdoor pool. room was clean and comfortable. breakfast buffet was much better than regular hotel breakfasts and served in beautiful Victorian style restaurant. staff friendly and courteous. will definitely stay here again when in Eureka Springs.

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
livingwell1 thank you for being our guest during your visit to Eureka Springs. So glad to hear that you had a great time and will be staying with us again during your return trips to our historic community. We appreciate you taking the time to let others know of your experience as well. Please let us know if we can be of any assistance. We wish you the best!

"Very Nice Hotel"

4
08/05/2017

Nice, clean hotel. Location was excellent and had trolley stop to downtown shopping. Very good breakfast. Wi-Fi was spotty. Otherwise, no problems. One of the nicer hotels in Eureka Springs. Would highly recommend.

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
beverlyp746 thank you for being our guest during your visit to Eureka Springs. So glad to hear that you enjoyed the breakfast and really appreciate the recommendation to others. Please let us know if we can be of any assistance to you. we look forward to seeing you again!

"Anniversary Trip"

5
07/05/2017

We have stayed at this BW several times in the past and have always been pleased. The hotel is located on the corner of Highways 23 and 62. Hwy 23 takes you into the center of Eureka Springs. The rooms and facilities have always been clean and up to date. Lighting in the rooms and bathrooms has always been good. Wife says bathroom lighting is really good for her. TV had lots of channels plus HBO. There was no high speed WiFi in the wing were we stayed. The WiFi was sometimes sporadic, but always slow. Most times we used data thru the cell towers. The login and password were very simple and the data encryption level of the WiFi was weak or not present at all. It would be great if any internet service offered by any hotel was secure. The variety of items offered for breakfast were overall fair except that toast had to be requested. The first two mornings at breakfast the scrambled eggs were almost tasteless. The biscuits were over baked which made them dry and hard. The muffins and banana bread were also dry and fairly hard like they had been left out for a day. As each day went by breakfast got better; it may have been due to the cook that was on hand during our four night stay.

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
Neal P thank you for joining us for your anniversary getaway to Eureka Springs. We appreciate you letting us know about your experience during your visit. I did double check on the wifi concerns for signal strength around the room you occupied as there is secured wifi throughout the property. One of the access points wasn't working properly due to the recent storms and has since been repaired. We hope that you can return again soon and please let us know if we can be of any assistance in planning a repeat anniversary trip or before. We wish you the best!

"Prepare to be treated well--and eat well at the BW Eureka Inn"

5
05/05/2017

A nice convenient location on US 62 where it meets Arkansas hwy 23, the main street into downtown Eureka Springs--a nice walk or trolley ride to the historic part of town. I've been staying there annually in April for a vintage car group gathering, and I've never been disappointed. Rooms are nice--and large--a nice bathroom setup with the sink, toilet and shower in one room, and just outside that room is a second sink so two people can use them at the same time in privacy. Their breakfasts are by far the nicest you'll find at a chain motel. All sorts of goodies, well prepared and either hot or cold as they should be. The staff is always helpful--they block off a section of the parking lot for our vintage cars--and the rates are good too. Eureka Springs is a very cool late 19th/early 20th century resort town; if you're going to Branson, spend a couple of days in Eureka Springs; it's only an hour away and is full of interesting--and historic--places to see and shop.

"Not what I was expecting"

2
04/05/2017

This hotel was not what I was expecting. The front desk guy, Stan was not very friendly or helpful. Gigdeon was very helpful and friendly. The room needed some repairs; I woke up to ants on the night stand...

"girls trip"

4
02/05/2017

great place to stay with a group, super staff, nice accommodations, good location. would recommend. We just stayed one night and they put us on the first floor with adjourning rooms, so we were all close together. Great breakfast was included.

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
N9672SLcarolb thank you for letting us host you during your girls trip getaway. So glad to hear that you had such a good time and we hope that you can come back again soon for another fun getaway. We appreciate you letting others know of your experience as well. Please let us know if we can be of any assistance to you. We wish you each the best!

"Best Place to Stay in Eureka Springs"

5
02/05/2017

I have stayed here three times now with a group of friends with classic BMWs (1968-1976). The folks here are just fantastic. They are extremely friendly and try to accommodate everything you need for a pleasant stay. It is very close (walking distance) to the historic downtown district. They have the best breakfast buffet that I have ever had at a motel restaurant. The buffet includes everything you can think of for breakfast; scrambled eggs, potatoes, excellent homemade biscuits, real sausage gravy, sausage, bacon, pancakes, grits, fresh fruit, and breakfast burritos.

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
Mark S welcome back! Thank you so much for staying with us during your visits to Eureka Springs. It is always a pleasure to have you with us and we look forward to you coming. Please let us know if we can be of any assistance to you and we hope that we can see you before next years event. We appreciate you and wish you safe travels!

"BMW Mid-Am 2002 annual trip"

5
01/05/2017

Rooms are excellent and recently updated. All the staff, breakfast, grounds crew and front desk are great. Food in the breakfast buffet is very fresh and excellent. Staff is extremely accommodating and quick to fix a loose toilet seat

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
bobaleaux thank you so much for the great comments letting others know of your experience with us. It is always great to have the BMW group with us and we look forward to you returning again for another fun time. Please let us know if we can be of any assistance. We appreciate you!

"Best Western Eureka Inn"

5
01/05/2017

This is one fantastic place Staff are incredibly friendly and helpful in every way One of the best breakfast buffets you will ever encounter. We have our event there every year and everyone simply loves the hotel and personnel

EurekaInn, Manager at Best Western Eureka Inn, responded to this review
Mike P it is always a pleasure to have you with us. We appreciate you taking the time to let others know of your great experience while with us and hope that you can return again soon. Please let us know if we can be of any assistance. We appreciate you!

"Best breakfast in town!!"

4
26/04/2017

Just read the title....and it's free. Rooms are clean, A/C pumps and price is reasonable. Very decent place to stay. It is hard to be away from everything in Eureka Springs but it's right in the middle of town.

"Breakfast"

5
26/04/2017

2nd time to stay here. This time we was with a group and very pleased to find out this was their choice also of where to stay. Breakfast buffet is great. There is plenty of parking. Clean rooms and friendly staff.

"Love this place!"

5
24/04/2017

We've stayed at this hotel 2 years in a row and have already reserved our room for next year! The free breakfast is the best I've ever seen! The staff is super friendly and genuine and welcoming! They send me a confirmation email prior to my stay but they also give me a personal phone call a few days before I arrive! We love this place!

"what are you asking?"

5
24/04/2017

I had an excellent experience and would recommend to my friends and family. Convenient location to the trolleys. The Breakfast bar was off the charts for a complimentary service. The beds were very comfortable and the sheets thick and clean.

"Always a pleasant experience"

5
24/04/2017

Great accommodations, reasonably priced, excellent staff, convenient location. I have stayed here many times and never had a bad experience. The staff remembers me and takes excellent care of all their guests.

"Comfortable room with great breakfast buffet!"

5
16/04/2017

The breakfast buffet featured good, home-style cooking. Several local restaurants deliver right to your hotel room. There is a sauna, workout room, hot tub, and swimming pool on site. The workout room and sauna are located in Building B (I believe) and breakfast is located in Building A. The desk worker was able to make great recommendations to local restaurants, and the town itself has so much to offer.

"Best Overall!"

5
15/04/2017

We have stayed with several hotels over the last 4-5 and Best Western in Eureka Springs has been the best! Simply the Best!!! Everyone was very welcoming and professional! The manager along with restaurant staff was amazing and friendly. Great location and great price. Everyone took their time and we never felt like we were rushed or in the way.

"Good service"

5
10/04/2017

The lobby is being refurbished, but it in no way detracted from our expedience at this location. Rooms and breakfast were all very good. We would stay here again if ever in this area. Rooms were central to everything in town.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
johnmV2296OA thank you so much for being our guest during your visit to Eureka Springs. Thank you also for your understanding while the lobby and public spaces in that area are being remodeled as well, we look forward to you coming back to see the finished product. We hope that you can return again soon and look forward to providing a great experience again. We wish you the best and appreciate you!

"Great Hotel "

5
09/04/2017

We've now stayed here 4 times. The rooms are nice and clean and the staff is always very friendly. Sara at the front desk is always friendly and greets you right away. They also give you a free breakfast buffet with each day you stay, and it is very good. The hotel is in a great location, right at the top of Main Street and within walking distance to downtown if you want or right on the trolley line. I will continue to stay here every visit we make to this beautiful town. We just love it here and visit 3-4 times a year.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
2menthatlovetotravel we appreciate you so much for choosing to stay with us during your visits to Eureka Springs. So glad that we can be a part of making your Eureka experience the best that is can be. We look forward to you coming back again and hope that it will be sooner than later. Please let us know if we can be of any assistance, we wish you both the best in your travels!

"Wonderful"

5
05/04/2017

Very pleased with location ,access to area,access to trolly route,very clean rooms and halls. Execise room was well maintained We will be making this our regular stay. Staff was amazing. Breakfast was amazing and contained real food,

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Rick C thank you for being our guest during your visit to our historic community. We are so pleased to hear that you had such an enjoyable experience and appreciate you taking the time to share it with others. We look forward to you coming back again. Please let us know if we can be of any assistance.

"good choice in a crowded market"

4
01/04/2017

Among the many choices in Eureka Spring we selected this hotel because of its location and available easy parking.This is a motel style hotel and the door had a problem with weather sealing that caused an air leak when it was a cold night. Even though it is located by the highway the room was very quite. Breakfast is of a good quality and the serving room is very elegant.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
martinezcm thank you for being our guest during you visit to Eureka Springs. We hope that you can return again soon for another enjoyable stay. Please let us know if we can help with any future plans. We wish you the best and safe travels.

"Good Hotel"

4
28/03/2017

Very nice hotel. It offers several breakfast options in a nice dining area. Staff was very attentive. The hotel has handicap accessibility but would like to see a ramp put in closer to the main building/dining area door for those who struggle with steps that are dropped off.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
468shelleyl thank you for being our guest during your Eureka Springs visit. So glad to hear that you had such a nice time. We've noted your request and will do our best to make this improvement during future remodels. We appreciate you and look forward to having you back with us.

"Best Best Western we have stayed at!"

5
27/11/2016

Friendliest and most accommodating Best Western we have stayed at ..The breakfast buffet was wonderful, and the wait staff was particularly attentative to our needs. All the staff was very friendly and helpful

"Weekend get away "

5
25/11/2016

Clean rooms with recently updated bathrooms, friendly staff and pet friendly. Decent breakfast buffett with attentive staff. Great location for shopping and dining. We will definitely stay here again and recommend to friends when we come back in June for Blue's fest!

"Excellent & Very Friendly"

5
22/11/2016

From check in to check out stay was wonderful. Breakfast excellent, very hot not your usual continental breakfast that most hotels offer. Very clean rooms and everything worked well. I am in the housing industry so first thing I do is check out safety hazards and was very well pleased to not have had any issues with this detail as in a lot of higher priced hotels....Would recommend to anyone that is looking for a clean, affordable and well maintained hotel that will not break your budget and give you 1 less stressed thing to worry about while staying in Eureka Springs.....

"Porsche Palooza 2016"

5
20/11/2016

Stayed at this Hotel while attending a Porsce Club of America event as the event Hotel a half mile down the street was full. Good value, nice rooms, nothing fancy but clean and quite. Free Buffett Breakfast each day and attentive staff. Lots to do Eureka Springs including many small quality restaurants. Parking at the hotel was fine but downtown Eureka Springs can be a problem!

"Great stay"

5
15/11/2016

This motel is not a new motel, but you would not know it. It has been well maintained and we were surprised at how nice it actually was. Rooms are larger since older property and that was nice as well. The breakfast was a full breakfast buffet and it was very good. I would recommend this property without hesitation.

"Great hotel, excellent breakfast"

4
15/11/2016

Very large, clean room. Free hot breakfast is very good. Lots of variety on breakfast buffet. Centrally located in interesting little town. Great area to drive sports cars Try the Oark Café in Oark Arkansas.

"hoonymoon"

4
13/11/2016

was a nice room for me and my bride quite clean had our own whirlpool was very relaxing . was close to down town shoping and our gohst tour all and all was very nice place to stay we are all ready talking about going back

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Phillip L congratulations to you and your bride! Thank you for staying with us during your honeymoon and so glad we could be a part of making your experience a great event. We look forward to you returning again for your anniversary or before, please let us know if we can be of any assistance. We wish you both the best!

"Good value"

4
11/11/2016

Nice room, comfortable bed, good shower. Very friendly receptionist Pam who gave lots of information on the town. Best of all was the hot breakfast, lots of variety in a very quaint Gazebo decorated room.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
RogerP138 thank you for being our guest during your visit to Eureka Springs. I appreciate the special recognition to the team member that assisted you in activities around the area. We hope that you can come back again soon, please let us know if we can be of any assistance. Safe travels to you!

"Caring, Wonderful Staff!"

5
10/11/2016

I have stayed at this property four different times. Staff goes out of their way to make sure you have a wonderful stay. The breakfast is excellent, an all-you-can-eat buffet in the Gazebo Restaurant. The hotel is centrally located on the main highway in and out of town, avoiding the congestion and parking hassles of some hotels in the downtown area.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Linda W Welcome Back! It is always such a pleasure to have you with us and we hope that you can return again soon. Thank you for letting others know of your great experiences while with us and please let us know if we can be of any assistance. We appreciate you & look forward to seeing you again!

"Stayed here with girlfriends for War Eagle weekend"

5
07/11/2016

I've stayed here twice and both times we received the same superb service. The rooms are clean and beds fairly comfortable. They serve a full breakfast. The food and the servers are fantastic!! I anticipate I will stay here again if BW will send me my value points reward card. It's been over three weeks and I still have not received it.

"Quiet and Accomodating"

5
07/11/2016

A 2 night stay minimum, but This is a clean well taken care of facility but we had no problems working with very friendly staff and housekeeping for our needs of getting around town. The trolley stops right in the parking lot to get you downtown and back so you don't have to pay for downtown parking. We had vouchers for full buffet breakfast which comes with your room stay. It was a good ole fashion everything you needed to start your day breakfas with juice and coffee that wouldn't stop. You will not walk away hungry and not just a continental breakfast. We had refrigerator in room and you could use the whirlpool room and workout room or sauna area to relax. We enjoyed the weekend. Would stay again, It was quiet all around the facility and well lit convenient to downtown.

"Weekend Getaway"

4
06/11/2016

This hotel is in a great location, close to downtown. The king room is very comfortable. Lower level rooms are right at the parking lot, so if your looking for a more quite area try and get a room on the court yard side. The free breakfast is really good, not your standard continental breakfast. The Eureka trolley line stops at the hotel on the hour which is very convenient. An all day pass for the trolley which includes all trolley lines cost $6 for an adult. The hotel grounds are clean and nicely kept. The pool had been. Loses for the season but the hot tub and sauna were open. On our next trip we will stay here again.

"older facility lacks some expected features"

3
05/11/2016

This is an older facility but well enough maintained. It lacks some currently expected amenities and features. For example, there is no lobby computer for guest use, no lobby coffee service, no microwave ovens in the rooms. The room bathrooms are cramped. The guest room is very dark with inadequate natural or electric lighting. Your stay includes a breakfast buffet each morning in the Gazebo dining room, but the breakfast is absolutely identical every morning. The buffet is a hybrid with some service and some self service. The guest gets his own food from the buffet but beverages are delivered by the wait staff. Location of this hotel is very convenient to Eureka Springs attractions, it is at the corner of Highways 62 and 23.

"Two night stat at Best Western, Eureka Inn"

4
01/11/2016

Spent the nights of Oct. 27 & 28, 2016 at this motel. Found it to be clean, comfortable, and convenient. Breakfast is provided via vouchers for the restaurant, and was excellent both mornings we were there. Our room was in a detached building separate from the lobby, restaurant, and some of the rooms. Room doors opened to inside corridors, but outside doors did not lock, which was a bit disconcerting, but did not prove to be a problem. The building was 2-story, with no elevator which could be an issue for anyone with limited mobility. Trolley to downtown makes regular stops at the motel to pick up and drop off riders.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Uncle_Charlie_13 thank you for being our guest during your visit to Eureka Springs. So glad that you had such a nice time during your visit and appreciate you taking the time to let others know of your experience. We hope that you can return again soon for another great vacation in our historic community. Please let us know if we can be of any assistance. Safe travels to you!

"Eureka Springs"

5
31/10/2016

This hotel is centrally located, clean and quiet. The hotel staff and manager are extremely nice and helpful. The complementary breakfast is a full breakfast and very good. We've stayed here several times and wouldn't hesitate to stay here again.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Stephanie S thank you for being our guest during your return visit to our historic town. We appreciate you returning with us during these visits and for letting others know of your experience while with us. We look forward to your return visit and hope that it can be soon. Please let us know if we can be of any assistance in planning your next visit. We're ready to help!

"Clean, comfortable and convenient "

4
30/10/2016

We always stay here on our biannual vista to Eureka Springs. The rooms are spacious and clean. The staff, especially Gideon, is courteous and knowledgeable. The breakfast for free is above average and the wait staff is efficient and friendly. We tried other hotels in the past but our search is over. The trolley stop is out front for the yellow and blue lines. Ample parking in a well lite lot.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
MDNied thank you so much for staying with us during your visits to Eureka Springs. I appreciate you giving the special recognition to the team members that make such an impact on your visits as well as letting others know of the amenities that help you stay as too. We look forward to you coming back and hope that it can be soon. Safe travels on your journeys, please let us know if we can be of any assistance.

"Great Hotel and Great Staff"

4
30/10/2016

This hotel is very close to the intersection of Hwys. 62 and 23. It is well located and has a wonderful front desk staff who are to be commended for their friendliness and knowledge of the area. The room was extremely nice and comfortable for an older hotel, and I was quite impressed with the cleanliness in and around the entire hotel. I recommend this hotel to anyone traveling through the Eureka Springs area. J. Randolph Smith Monroe, LA

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
jrsmith8 thank you for being our guest during your visit to Eureka Springs form Monroe. We appreciate you letter others know of the convenient location, team members and the efforts made to give an enjoyable stay. We hope you can return again soon from Louisiana for another fun time. Please let us know if we can help with anything. We wish you the best!

"Great Place to Stay"

5
29/10/2016

We stayed in a King Room overlooking the pool. Since it was late October, the pool was closed, but I noted that the pool was far enough from the rooms where noise would not be a problem. The room was clean and spacious. The bed was comfortable. The lobby was nicely decorated, Staff was very friendly and helpful. The complimentary breakfast buffet was outstanding. Everything you could imagine for breakfast. My husband and I were addicted to the bacon, eggs, and grits! We will keep this on our list of places to return,

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
841sharlab thank you for being our guest during your visit to Eureka Springs. So glad to hear that you had such an enjoyable experience and that the bacon, eggs & grits where such a hit as well. it's a privilege to be on your list of return places and hope that you'll be able to make that trip again soon. Please let us know if we can be of any assistance making that happen. We look forward to seeing you again!

"Return visit"

5
26/10/2016

Great hotel with a great breakfast buffet. Eggs, bacon, sausage, potatoes, grits, oatmeal, breakfast burritos, fruits, etc. Comfortable, tidy room. Convenient to everything in Eureka Springs. Our "go to" place when staying in Eureka Springs. There was a mini-cooper rally in town and we saw some beautiful cars parked at the hote.

"Good location, excellent breakfast, good value"

5
26/10/2016

We are so glad we found this place. Very convenient location. The bus stops right in front of the hotel and goes all over town. You can buy a ticket and get off and on all day long and see all the main attractions. It was great to leave the driving to someone else and not worry about finding a parking space in the historic district. We stayed three nights here, we didn't use our car for two of those days. We've stayed in a lot of hotels and motels and have never had a breakfast that compares to what you get here. We'll definitely be back!

"Great hotel! "

5
26/10/2016

We had a great experience at this hotel. The hotel clerks were very friendly. The rooms were clean and spacious. The complimentary breakfast was awesome! There were many options-from eggs, sausage, bacon, biscuits and gravy, grits and much more. We would definitely stay here again!

"Clean and Comfortable"

5
26/10/2016

I had a ground floor room that appeared to be newly refurbished. The hotel was nice and quiet and the breakfast was amazing. The staff were friendly and helpful. The bed was a little hard for my taste but overall it was a great place to stay.

"Excellent place to stay in Eureka Springs!"

5
22/10/2016

If you are looking for an excellent location, a clean, well maintained facility with nice amenities including a wonderful breakfast buffet, this hotel is the perfect place. All of the employees are friendly, cheerful and more than happy to make sure you have the best stay possible.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Marken76 thank you for being our guest during your visit to Eureka Springs. We appreciate you taking the time to let others know of your experience and for the nice comments about the facilities and the team members that such a good impact on your stay. We hope that you can return again soon for another fun time. Please let us know if we can be of any assistance.

"Fine hotel close to historic citycenter"

5
21/10/2016

The best Best Western hotel I have visited. Very helpful staff, big hotelrooms, away from street noise. Very fine breakfast in restaurant, coffee served at the table. Very good value for money. The hotel are in walking distance from downtown historic Eureka Spring. Don*t drive down, no parking, take ½ mile walk.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
HenrikMikkelsen thank you for being our guest during your visit to Eureka Springs. So glad to hear that you had such a nice time and we look forward to you being able to return again in the future. Thank you also for the recommendations to others on how to enhance their visit. Please let us know if we can be of any assistance. Safe travels to you!

"Overpriced for quality"

3
17/10/2016

The bed was hard and uncomfortable. There were stains on upholstered furniture, raising questions??? The toilet valve was broken. I had to fix it after each use and didn't want to bother hotel staff After 9:00P.M. to find a replacement part, keeping us and possibly them up later. Mentioned it to staff at checkout and their attitude was like, oh well ya should've hollered. too bad! And then when I looked at the bill I was blown away! Paid $150.00 for a poor nights sleep and attitude! The breakfast was the only good part of the stay.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Jeff H thank you for being our guest during your visit to Eureka Springs. We apologize that your experience was less than you had anticipated. Team members are available 24-hours as part of the service that we provide and we would have been happy to address any concerns right away. Customer satisfaction is a high priority for us and we hope that we have the opportunity again in the future during your next visit to our historic community to be of service to you. Please let us know if we can be of any assistance. We appreciate you and wish you the best.

"Experience"

5
14/10/2016

This is an older motel like most of the hotels/motels in Eureka Springs, but the rooms have be remodeled and updated and are very nice. The complimentary breakfast was excellent. The breakfast is buffet style and the choices are very good. The waitress that brought us drinks and refills was super.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Glenn V thank you for being our guest during your visit to Eureka Springs. Thank you for letting others know of your great experience and also for the recognition of the team member in the restaurant that helped make your experience better. We hope you can return again soon. Safe travels to you!

"Great folks and food"

5
12/10/2016

Everyone there from the front desk staff to the cleaning people and cooks were great. always helpful and cheerful. the breakfast was outstanding. the new pool area and hot tub was great. looked like the Corvette folks had a blast.

"Clean and comfortable"

5
12/10/2016

Rooms were very clean. Proximity in Eureka Springs is as good as any. It's a long walk or short drives to several good restaurants. Gaskins Cabin restaurant is a 5-7 minute drive and was the best on our two week trip.

"Our second time"

5
11/10/2016

This is a very nice Best Western to stay in, the desk staff were very nice and gave us some great information about the town. The rooms were excellent and the included breakfast buffet was very nice. We will be back.

"Great Hotel"

5
11/10/2016

Have been staying here for years with several other couples. Excellent service, clean pool and hottub. Very accommodating for groups. They opened up an unused banqust room for us to play games. Breakfast is amazing! We already booked our rooms for next year.

"convenient location"

3
11/10/2016

The location of the hotel is great for downtown Eureka. However the bed and pillows were very uncomfortable. The decor was out of date.The breakfast was good and you could even get the complementary breakfast to go.

"Eureka in October"

5
11/10/2016

We have been staying at this hotel in October for over 15 years. Each year the staff amazes us on how wonderful they are. The grounds, rooms and all other accommodations are always neat and clean. I cannot say enough on how happy we are staying here.

"corvette weekend"

5
10/10/2016

very well maintained and managed hotel. great breakfast. generous parking. great location. rooms ,furniture,amenities all very satisfactory. nice tv,ice machine, wi fi. i will definately be back next year same time.

"EXCELLENT HOTEL"

5
10/10/2016

We are always treated the best when we stay here. the hotel is very clean. What ever you need they will get. the knowledge of the area that they know helps when you are looking for something to do or food places to eat. Employees are awesome. We recommend this hotel to all of our friends.

"Eureka Springs in October"

5
10/10/2016

The staff, grounds and rooms are excellent. We have stayed here the first of October for over 15 years and would not consider another place. The location is another positive, it is close to the downtown shopping area.

"Best Western Eureka Inn"

5
10/10/2016

Awesome place! Have stayed here for over 20 years. Wouldn't consider anywhere else. Owner, Jed, goes above and beyond to make sure we have everything we need. Sara, who works check in, is awesome! Place is clean, well kept, the hot tub is great. Just an all round great hotel

"We were here for the Looking Glass Corvette Club weekend."

5
07/10/2016

We have stayed here several times. We love it here. The manager Jed Bullock is exceptionally nice and very helpful with anything you need. He's a hands on manager. The breakfast Buffet is outstanding!! Our waitress/hostesses Donna and Tae were very friendly, always coming back to our table seeing if we needed any refills, etc.. Same for Jed. He asked us how everything was, did we need anything. The front desk is always smiling and so nice to help accommodate our needs. The rooms are nice, and I'm over the moon that they have added refrigerators in our room. We use to have to pay extra To have one put in our room. Nice added feature. The rooms are always clean. Grounds are very well groomed. You can hop a trolley into downtown Eureka which is fun to see. They also have a pool and jacuzzi. We will stay here every time we come to Eureka Springs. It's the Best! ??????

"Great Experience"

5
04/10/2016

Very pleasant overall...slept well clean room, easy access, first floor was made available for handicapped friend....thank you so much for that! When we left we totally forgot to get the bill!! Sorry! Of course it is paid through my credit card.

"Motor Coach tour to the area"

4
03/10/2016

Our motor coach tour went to see the Great Passion Play in Eureka Springs which we enjoyed. The evening was beautiful, the outdoor drama of the story of the bible was extraordinary, and the actresses and actors were very talented. We toured the town the next day and got to see the Christ of the Ozarks and the Thorncrown Chapel. We loved this beautiful area and have decided to travel here again when we can stay for more then one day.

"Leisure"

4
03/10/2016

We were very pleased with the rooms, the staff and the breakfast that was included. The rooms were clean, the staff was courteous, and the breakfast was great. My grandchildren loved the heated pool and spa. When we return to Eureka Springs, we will definitely choose Best Western again.

"Good price"

4
02/10/2016

Good place, price, location, friendly staff, rooms are clean and neat.It was a quiet area, yet very close to all the attractions in Eureka Springs. Very pleased with breakfast buffet which is included in the room rate.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Christiella A thank you for being our guest during your visit to Eureka Springs. We appreciate your group being with us and look forward to being able to serve you again in the future. Please let us know if we can be of any assistance. We appreciate you!

"Disappointing retreat"

4
01/10/2016

I led a retreat at the Eureka Inn. The room and food were very good for the price. The disappointment was from the manager. My assistant called the manager 3 times to book a meeting room for our group. He never returned the calls. Where or how was our group to gather? Apparently, he didn't care. The hotel is good for the price, but don't plan on getting any service from the manager if you plan an conference there.

"Can't go wrong here"

5
01/10/2016

Great location with comfy beds and pillows. Rooms are clean and updated. No microwave but a nice size refrigerator. Breakfast is a buffet with a variety of fruits along with pancakes, biscuits and gravy, crispy bacon and plenty of other options. The restaurant is one of the things that keeps up coming back, Donna (she's awesome) will serve you your beverages and they have real plates and silverware...nice touch.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Andrea G thank you for being our guest during your visit to Eureka Springs. So glad to hear that you had a great time and really appreciate the special recognition of the team member that made such an impact on your experience. We hope you can come back again soon for another nice visit. Please let us know if we can be of any assistance. Safe travels to you!

"Its a Best Western"

3
30/09/2016

First of all, its a Best Western. However, for a BW this was one of the nicer ones I have stayed in. The staff was very friendly. It had a very good complimentary breakfast bar,with lots of food choices. The rooms were clean, though a little basic.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Butch E thank you for being our guest during your visit to Eureka Springs. We appreciate you taking the time to let others know of your experience and hope that you can return again to our area. Please let us know if we can be of any assistance. We wish you the best!

"BBB trip"

5
27/09/2016

Great place to stay. We make several trips to Eureka every year and will always stay here! The rooms and the staff are top notch. We love the convenience of the breakfast buffet. The pool area is always a plus. This place is very "biker friendly"!

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
jkpoppe it is always great to have you & your friends come down and stay. We appreciate you and hope that you'll be able to make another visit down to Eureka Springs again soon. Please let us know if we can help with anything. Safe riding to you!

"BE Eureka Springs AR"

4
27/09/2016

My stay at the Best Western Inn was very pleasant and enjoyable. I would recommend this establisment to anyone... if I had to suggest some improvements, adding a laundry facility and adding toast to the breakfast menu would be my only suggestions..

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
RonSmith64 thank you so much for being our guest during your visit to Eureka Springs. We appreciate you letting others know of your experience and hope that you can return again soon. Thank you for the suggestions and we hope to add those facilities in the future. We wish you the best!

"Perreniel booking"

5
26/09/2016

Stay here every year for Bikes, Blues & BBQ Love the location and accomadating staff. Makes the trip even more enjoyable We find the breakfast delicious and a great way to start off your day. We'll be back.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Mark C it is always a pleasure to have your group come and stay with us during Bikes, Blues and BBQ. We hope that you are able to come again perhaps in the spring for a dogwood & redbud blooming season as well next year. Please let us know if we can be of any assistance in planning a return visit. Safe travels to you!

"Poor Hotel"

2
25/09/2016

Was not happy with first room and then was given a very poor room for the second one. Very musty smell and very little room to move around in. I felt that the service in this motel was lacking and I would not want to be back again.

"BW Eureka Inn"

5
23/09/2016

The Inn is very well maintained for it's age, breakfast buffet is good, staff are friendly and efficient, room was comfortable and clean. Pool and hot tub very nice. Convenient to Eureka Springs and attractions. No complaints

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Dennis R thank you for being our guest during your visit to Eureka Springs. We're so glad to hear that you had a great time and hope that you can come back again soon. We also appreciate you letting others know of your experience while here as well. Safe travels to you!

"Great Hotel"

5
21/09/2016

I recently stayed at this hotel with a tour group and I was throughly impressed. This is the nicest Best Western ive ever stayed in and Id go as far as Top 10 hotels ive stayed in. The bed was soft, the pillows were very nice and the shower had great even pressure in a clean shower. The breakfast at the Gazebo retaurant on property was #1!! Breakfast ive had at a hotel. Ive stayed at Embassy Suites, Hiltons, Marriotts and this best western in eureka sprins was the best. Everything was seasoned and kept fresh on the buffet. This hotel has a wash station with towels and hose to clean off your bike or car of bugs near the pool. The man that runs this place is very nice and if I was in the area id stay there in a heartbeat.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
DeltaShuttle192 what a wonderful review to read of your experience. So glad to hear that you had such a nice while with us with your group. We hope that you do get to return again someday soon to our area. Thank you also for letting others know of the great experience you had while here. We wish you the absolute best!

"Customer Services is Where it's at!"

4
19/09/2016

Many times we judge a hotel solely by the room. What made this visit so awesome were the two ladies at the front desk. They were extremely knowledgeable about the area, more than accommodating to get us all in the same building, and funny! Just charming women! The rooms were clean, breakfast had lots of variety and was in a good proximity to the sights we wanted to take in. For the little time we spent in the rooms it was a great value.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Susan C thank you for being our guest during your visit to historic Eureka Springs and for letting others know of your great experience while here. I appreciate you making special recognition of the team members at the front desk that really helped make positive impact on your experience as well. We hope that you can come back to Eureka again soon. Please let us know if we can be of any assistance in planning a return trip. We appreciate you!

"Breakfast buffet second to none....."

5
18/09/2016

Good quiet location. The room was large and clean. Staff very friendly and accommodating. The breakfast buffet was one of the best we have encountered in our travels. The only negative comment I have is that there are no elevators. Excellent value for price paid....

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Ron S thank you for being our guest during your visit to Eureka Springs. So glad to hear that you had such an enjoyable stay and wonderful breakfast experience. We really appreciate hearing the great comments and that's what helps us keep on the right path of service. We hope that you can come back again soon for another wonderful visit to our area. We wish you the best!

"Above and Beyond"

5
16/09/2016

My husband and I recently spent 3 nights/4days at this Best Western/Eureka Inn. The staff there was amazing. We had motorcycle issues and the manager Jed Bullock, went above and beyond to assist us in getting our issues handled. The restaurant staff was extremely friendly and service was amazing. Not to mention the food. Delicious. This was not our first trip to Eureka, nor will it be our last. However, it was our first time staying at this Best Western. It will also NOT be our last. Highly recommend. The only thing that I wish is that the rooms had a microwave. Other than that I am VERY pleased with hotel. Thank you Jed. We truly appreciate you. Tedd & Jacqui..... a/k/a The flat tire duo!!!

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
jjcourteau59 thank you both for staying with us while in Eureka Springs. It was a pleasure to help you out and so glad that things worked out. Being out of town and having vehicle trouble can be a challenging task to say the least. We look forward to you coming back to Eureka Springs and hopefully that will be soon. Please let us know if we can be of any assistance in planning your next visit. Safe Riding to you!

"First time to Eureka Springs"

4
11/09/2016

Very satisfied with this property. The breakfast is excellent. Internet is very sketchy. Location is right on the trolley line which is very nice. Lots to see and do. Quaint little town. Many good eating places within a very close area. All in all, nice place to stay.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
711moe thank you for being our guest during your visit to Eureka Springs. We appreciate you taking the time to let everyone know of the great experience you had while here and hope that you will be able to return again soon for another visit. I've noted the concern on the wifi connection and will be taking care of that right away. Safe travels to you!

"Great Breakfasts!"

5
07/09/2016

Inside Room best choice, quiet, clean, and reasonable with a wonderful full breakfast bar with pancakes, eggs, sausage, muffins, fruits, etc. Excellent waiting staff! Front Desk staff excellent. The Hotel even has a car wash station with cloths, bucket and hose you can use for free!

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
sharielively thank you for being our guest during your visit to our historic community. So glad that you had a wonderful stay and appreciate the recommendation to others on the room location. We hope that you can come back again soon for another fun time. We wish you the best!

"Fantastic Weekend in Eureka"

5
06/09/2016

We had a great weekend in Eureka Springs really had a very nice time at this hotel. Everything was very clean, staff very friendly, a wonderful complimentary breakfast and everything was well maintained. The Pool is great and you can tell that everyone really enjoys their job. This hotel is close to downtown and convenient to lots of the attractions. Highly recommend this place to stay when going to Eureka Springs. Will be back.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
BG81945 so glad to hear that you had such a great stay and fun time during your visit to our community and appreciate you letting others know of your experience. Thank you also for the recognition of the team members that you interacted with. We hope that you can come back again soon for another visit soon. Safe travels to you!

"Awesome Place!"

5
05/09/2016

My wife and I while on a motorcycle trip stayed here. The people at this place are the Best! The cleaning staff, the ladies at the desk, and the ladies in the restaurant all are one of a kind and made you feel at home. Two of the ladies really stuck out thou. You will notice them in the restaurant, they both are two of the most Beautiful, Loving, Caring women we have ever met, and cannot wait to see again, Chantae, and Donna you made our trip one that we will never forget! Luv Ya Ladies! Make sure you all go see these Beauties! It's a Great place to stay!

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
MikeRathe thank you so much for being our guest during your visit to Eureka Springs. So great to hear that you had such a great experience and we really appreciate you recognizing the team members that made such an impact on your experience. We'll let Donna & Chantae know that you'll be back to see them. We hope that is soon and look forward to you coming back. Safe travels to you!

"Very nice hotel"

5
05/09/2016

We would stay at this hotel again for sure..it was very clean, great beds, great breakfast and very helpful employees. The location is good, close to downtown and also the church in the woods. Be sure to visit the Thorncrown Church..awesome

"Friendly, comfortable and affordable"

5
30/08/2016

Meets all the requirements for a pleasant weekend stay. We have used this motel 5 years in a row for our annual trip. Nice size pool and hot tub. Good free hot breakfast with drinks included. Friendly staff in motel and restaurant.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Jill K thank you for being our guest during your visit to Eureka Springs! We appreciate you always staying with us during your trip to our historic community. We hope that you can return again soon. Please let us know if we can be of any assistance in helping plan your next visit. Safe travels to you!

"Best Western Eureka Inn"

5
30/08/2016

I loved this hotel. Not only is it beautiful on the outside with a wonderful swimming pool and hot tub, it is clean, has easy access and staff was great. It is in a great location about half way to down town and Passion Plan. Has resturants very close by. The lighting outside was nice so that if you would like to walk outside you felt safe. I will rebook on my next trip.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Paulette S so glad the read that you had such a wonderful stay while with us during your visit to Eureka Springs. We appreciate you letting others know of your wonderful experience as and appreciate knowing that you will be back with us during your next visit. Please let us know if we can be of any assistance. Safe travels to you!

"Room was too humid"

3
29/08/2016

Pros: Comfortable bed, clean, decent breakfast buffet. Cons: Room was at 83% humidity, had to buy a dehumidifier in order to even stay there. Iron was attached to ironing board which was a little aggravating to use.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Alice B thank you for being our guest during your visit to Eureka Springs. The humidity in the Ozarks during August can be high, especially when there's a rain forecast for the area such as during your visit. We hope that you enjoyed the Volkswagon show that was in town and appreciate you letting us know that beds were comfortable, room clean and breakfast was good. We hope that you will be able to return again soon for another visit to our historic community. We wish you the best!

"Good Location, Good Value"

4
29/08/2016

Good Clean Motel in a great location to see Eureka Springs. "Excellent" full menu breakfast is included in the room cost. This is a really nice feature. We have seldom found anything like this even in other Best Westerns. Make sure you include this BW in any trip to Eureka Springs!

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Bill F thank you so much for the wonderful review letting others know of your experience 7 for being our guest while in Eureka Springs. So glad that you enjoyed the complimentary breakfast and hope that you can come back again soon for another enjoyable time. We appreciate you!

"Great Location"

4
28/08/2016

This is a really good Best Western. The location is super to get to all the sites around Eureka Springs. There is a tram stop right at the hotel which is a great way to get around town with no worries on parking or navigating the narrow windy streets. You can purchase your ticket for the tram right at the front desk. Breakfast is excellent and staff is super friendly and helpful. Hotel is older but clean and comfortable. Really good stay!

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Janice R thank you for being our guest during your visit to Eureka Springs and for the great review of your stay letting others know of your experience. We hope that you can return again soon for another great time in our historic community. Please let us know if we can be of any assistance. We appreciate you!

"Great Stay on our Overnight Trip"

5
27/08/2016

We had a wonderful stay at this hotel. The staff were helpful, i.e. "make sure you leave for Ermilio's to be there at 5 p.m." Our room had an excellent setup for playing card and dominoes which is hard to find for some reason. The breakfast was one of the best we've had when travelling.

"Hotel staff very helpful and facility comfortable"

5
22/08/2016

The staff at this Hotel were very helpful and considerate. The hotel is an older facility that is well cared for. The hotel is well located with access to tram service and activities. Rooms are clean and comfortable. We will definitely stay here again.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Robert Y thank you for being our guest during your visit to Eureka Springs. So glad to hear that you had such a great time and appreciate letting others know of your experience. We look forward to you coming back again not only next time but every time you return to our historic community. Please let us know if we can be of any assistance.

"We'll stay here every time!"

5
22/08/2016

Our stay was amazing from the moment we arrived. The staff was friendly and helpful and our room was very clean and up to date. It came with all the amenities....blow dryer, mini fridge, wifi, breakfast, etc. The beds were comfortable and looked like newer mattresses. The pool and hot tub were amazing and also very clean. The breakfast buffet was delicious and had a good variety. We will definitely stay here every time we visit Eureka Springs!

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Nikki H so glad to hear that you had such a great time in Eureka Springs and that we could help continue that experience while here. Thank you for being our guest and for taking the time to let others know of your interaction with the team members and property. We look forward to you returning again and hope that it will be sooner than later. Safe travels to you!

"Wonderful hotel and friendly, helpful staff"

5
22/08/2016

Very comfortable bed, fantastic complementary breakfast buffet. The room was very clean and had everything I needed for a pleasant stay. I had forgotten my usb block to charge my phone, but located one on the new large flat screen TV. Staff was very friendly and helpful. Beautiful pool and grounds. I definitely will be back for another wonderful stay!

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Willard W thank you for being our guest during your Eureka Springs vacation. We appreciate you and it was a good suggestion to others about using the USB on the side of the TV as a charging port in time of need. We look forward to you returning again to our historic community and for another comfortable stay. Please let us know if we can be of any assistance in planning a return visit!

"Clean rooms, great buffet"

4
21/08/2016

We found the room to be very clean, and the housekeepers made the beds and brought fresh towels daily. There was a pool and hot tub, as well as an exercise room. The breakfast buffet was not mostly starchy foods, but included scrambled eggs and meat. The motel was on the main street through Eureka Springs, central to shops and activities. The trolley to downtown stopped right at the motel.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
David L we appreciate you being our guest during your visit and so glad to hear that you enjoyed everything so much. We hope that you can return again soon & we'll be sure to have the breakfast ready for you as well. We wish you the best!

"Wonderful place to stay"

5
20/08/2016

We recommend this hotel for anyone visiting Eureka Springs. It is centrally located. The staff is very friendly and the rooms are very nice. But the breakfast is what made the stay great! The free buffet was delicious!

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
judysG3307ID thank you for being our guest during your visit to Eureka Springs and for the recommendation to others. Very glad to hear that you enjoyed breakfast and appreciate the acknowledgment of the friendly staff as well. Please let us know if we can be of any assistance in planning a return visit to Eureka Springs in the future.

"Must stay in Eureka Sprgs."

5
17/08/2016

We went to Eureka Sprgs for a weekend getaway. I have not stayed at a Best Western in years and was pleasantly surprised by this facility. The facility was exceptionally clean and well maintained. All the staff seemed happy and eager to help. The breakfast was not your typical "free breakfast". This was a full breakfast that would have cost $10-15. If you are planning a trip to Eureka Sprgs this is definitely the place to stay. Value for price is great.

"Good place to stay."

5
12/08/2016

Nice clean hotel with a great breakfast. Great location and nice level parking lot with lots of parking spaces. Hotel is pretty inside and out. A very clean comfortable room. Was pleased with the price too.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
ConnieKPilotGrove thank you so much for being our guest during your visit to Eureka Springs. So glad to hear that you had such a nice visit and appreciate you letting others know. We hope that you can be back again soon to our area and that we can host you again during that time. Safe travels to you!

"Clean, nice staff, but needs help"

2
12/08/2016

Not a bad location. Room was clean, staff was friendly and helpful. Hotel is dated and in need of updating. Toilet in room wobbled badly upon sitting on it. Water line coming from wall to toilet tank was horrible looking. Carpet tack strip holding carpet down beside tile and near the sink was dangerous. Nail heads from tack strip poked through carpet and into the bottom of our feet when we walked directly on it. Water spigot in bathtub would pull away from the wall. The shower hand wand did not work. On the bright side, they had very good breakfast!

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Joseph B thank you for visiting Eureka Springs & for being our guest. Please accept our apologies for the concerns you expressed as we do work very hard to maintain a quality product for our customers. The room you occupied is a recently remodeled ADA accessible room offering granite countertops, extra large bathroom with tile tub surrounds, 37" television & more. We were a little surprised that these concerns were not brought to our attention during one of the 6 nights that you were with us as we would have been happy to assist. The hand wand is operated by the diverter on the nozzle to provide an option of which shower head the guest needs. Thank you again for being our guest, we hope that you can return again soon to Eureka Springs and that we will have the opportunity to be of service to you. We appreciate you & wish you the best in your travels!

"Great stay"

5
11/08/2016

The hotel is about a 15 minute walk into town. Gideon, Sheila , Pam and the rest of the staff were friendly and helpful. Jacuzzi and 8 foot pool were refreshing. Breakfast was good. Nice to know they accept large pets for $15 extra a day per pet. I will remember that for next visit. Room was large. No safe in the room but area and staff seems trustworthy enough. Nice sized mini fridge. Plenty of parking near rooms. Good fitness room with sauna.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
maxijet thank you for being our guest during your visit to Eureka Springs. Thank you for the recognition of the team members that helped make such a positive impression on your experience while with us. We hope that you can come back again soon, please let us know if we can be of any assistance. We look forward to seeing you again!

"First time in Eureka Springs"

5
11/08/2016

the staff are wonderful. I had never been to Eureka Springs and the staff had great advice at where to go for dinner and shopping. The breakfast was delicious, dinning room was clean, and the waitress pleasant.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
kimberlyjustus it was a pleasure to host you during your first visit to Eureka Springs. So glad to hear that you had such a great time and we hope that you will be returning for many years and frequently so that you can continue to learn about the area. Please let us know if we can be of any assistance. We wish you the best!

"Comfortable but dated"

3
09/08/2016

The grounds were pretty. Large pool & sun deck, sauna & jacuzzi, along with exercise room and restaurant on premises - complimentary breakfast. Staff friendly and helpful. Rooms were clean but slightly dated - smaller bathroom. Would stay again as location is central and convenient to everything - trolley stops there too.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
jwoge thank you for being our guest during your visit to Eureka Springs. So glad to hear that you had a nice time while with us and that you enjoyed so many of the amenities that we have to offer. Also appreciate you taking the time to share your experience with others. We look forward to seeing you on your next visit back to our historic community.

"Relaxing stay"

5
08/08/2016

I require two things of a hotel- a nice pool and free breakfast buffet. This hotel has both. Staff was very friendly and helpful. Rooms were clean and comfortable. Would have been nice to have a microwave in the room. Breakfast set up is unusual but the spread is awesome- the food choices many and so delicious. Wait staff very helpful and friendly.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Flossie L so glad to read the title "relaxing stay"! That's what vacation is supposed to be and so thankful that we could be a part of making that happen. We appreciate you joining us and for taking the time to let others know of your experience with things like and clean & comfortable room, delicious breakfast and friendly staff. We hope you can return again soon for another very enjoyable stay. We wish you the best in your travels!

"Great experience "

5
07/08/2016

Came in for a long weekend, friendly staff and great accommodations. Room was nice and clean. I'd definitely recommend and stay here again. Excellent breakfast buffet was included with our stay every day. Nice clean pool. Great location sitting right at the top of Main Street easy and fast walk into town, but remember it's uphill on the way back lol, or take the trolley.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
2menthatlovetotravel thank you for joining us for a long weekend getaway. The uphill walk from downtown helps build the appetite for the breakfast buffet the next morning and also makes the pool feel that much more refreshing in the afternoon. So glad that you had a great weekend with us and look forward to you coming back again soon. The recommendation to others is very much appreciated as well. We wish you the best!

"Eureka Springs Best Western"

5
05/08/2016

Excellent service and appearance of hotel. Internet was very fast. The Breakfast and waitress was outstanding. I just wish that the hotel could offer more meals than just breakfast. The location of hotel was great, being close to many other restaurants gift shops

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Daniel G thank you for being our guest during your visit to Eureka Springs. We appreciate the recognition of service you received and hope that you can come back to stay with us again soon. Please let us know if we can be of any assistance. Safe travels to you!

"Not The Same As Reviews"

2
02/08/2016

We reserved this Best Western based on the reviews and were disappointed in our stay. It is an older hotel and the age and furniture shows. No elevator and we had to lug our luggage to the second floor and of all days, my ankle was swollen and hurt with each step but the ankle is my problem. We were simply disappointed in the condition of the hotel, it wasn't the most sterile hotel around, breakfast was ok-they did have bacon which was somewhat rare for a hotel breakfast. If we has it to do over, we'd have gone to another hotel. I'm not sure who has been writing the reviews but why do most of them rate the hotel as excellent?

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
HH43-B thank you for being our guest during your visit to Eureka Springs. So sorry to hear that your ankle was bothering you during your visit and causing you difficulty in walking. If it had been brought to our attention that a lower floor was needed then we would have made every effort to achieve this for you. We would have also been happy to assist with your luggage and have luggage carts on the property for use as well. So glad to hear that the bacon on the complimentary buffet was a high point, we do offer a pretty wide variety to choose from in addition to the bacon to include: scrambled eggs, sausage, potatoes, pancakes, biscuits & gravy, breakfast burritos, grits, 2 choices of cold cereal, oatmeal, muffins, banana bread, oranges & grapes. Our housekeeping team takes great pride in providing a clean environment for our guests & understands the importance their roll makes in our customer experiences and we will certainly share your concerns with our team. It is always disappointing to receive a below average review from a veteran reviewer & you ask the question as to why most rate their experience with their stay with us as excellent. I guess much like when a reviewer who writes the majority of their reviews of their experiences with a 1-2 star rating (12 out of 24 I believe) , it could be just a simple reflection of the outlook they seek. HH43-B we do appreciate you staying with us during your journey through Eureka Springs and Branson & invite you back so that we may have another opportunity to provide you a superior experience in the future. Safe travels, we wish you the best!

"Great location; friendly staff; excellent price"

3
01/08/2016

We were only in town for a night and found a great price for the Best Western at the last minute. Great location (right around the corner from Main St and right on Hwy62). Staff was friendly and helpful. Pool was nice. Room was clean and a decent size for a Best Western. For the price, it was a good deal. Free wifi, free breakfast and plenty of parking. Not a luxury hotel but I would think that most would know that before booking.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
audreymc13 thank you for being our guest during your visit to Eureka Springs. So glad that you enjoyed your stay and were able to enjoy the newly remodeled pool. We hope that you are able to come back this way again soon for another fun time. Please let us know if we can help with any return visit plans. We appreciate you!

"Excellent Place to Stay"

5
30/07/2016

Exceptional value with great customer service. The breakfast buffet was outstanding. The pool was GREAT! The location was great and the staff was friendly. We are from Wisconsin on summer vacation and will be coming back to this area of Arkansas again.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
DooBeeDooBeeDo so glad to hear that you had such a wonderful time during your visit. We appreciate you taking the time to let others know of your great experience and for the recognition of the team members. We're ready for you to make the journey back from Wisconsin and look forward to serving you again. Safe travels to you!

"LEISURE TRIP"

5
29/07/2016

Clean, comfortable room. The pool was great; it could have been a bit cooler on a hot summer day, but it was very clean and a nice atmosphere. You couldn't ask for better customer service - that applies to everyone we came in contact with from check-in, to the staff at breakfast. The breakfast was fantastic, and an excellent way to start off our day! I visit Eureka Springs at least once a year, and this hotel will be my go-to from now on!

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Linda P thank you so much for being our guest during your return visit to Eureka Springs. We appreciate you giving us a try during this visit and so glad to hear that you'll be back with us on future visits. The breakfast is a great way to start the day and the recognition of the entire property staff is super & keeps us well motivated to continue to right path of service. We look forward to seeing you again during your next visit, please let us know if we can be of any assistance. We wish you the best!

"Very affordable"

4
29/07/2016

This hotel was is in a great location. Close to downtown and other areas. The staff is super friendly. Sara greeted us each morning with a smile. The breakfast has a good selection. The usual buffet items. The rooms were clean and affordable. The beds weren't real comfortable but we were not in the rooms much.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
tffarms03 thank you for being our guest during your Eureka Springs vacation. We appreciate the special recognition of our team members that made your stay so enjoyable, especially Sara as she greeted you each morning. Please let us know if we can help with any return visit plans in the near future. We look forward to seeing you again. All our best to you!

"Pet Friendly...^5"

4
28/07/2016

We spent 6 days and 5 nights here in May 2013 and took our 2 small pets. The management was very accommodating as we found when we arrived and checked in that our room didn't contain a refrigerator and microwave (something we must have for several reasons) They provided those items for us at no additional charge. Our fur kids were very welcome and that is always a must when we travel. The complimentary breakfast was always amazing! Highly recommend!

"Fun, clean & friendly"

5
27/07/2016

Just got home from a summer trip. This hotel is in a great location & is the best place my family has ever stayed in Eureka Springs. They offer a great pool area which looked to be recently redone and the kids loved it, it's a large pool. The people are super friendly & always willing to help. The complimentary breakfast is very nice and offers a lot of choices. The rooms were clean & comfortable. Will definitely stay here again & glad to recommend it to anyone. Thanks for helping make my family vacation a win.

"Motorcycle day trips around Eureka Springs"

4
26/07/2016

The location of the hotel is great, one right turn out of the parking lot and the next right is Historic Main Street. Easy access to some of the larger highways we were accessing. Pool and hot tub area nice, towels provided and it is open late, 10 or 11 p.m. Full breakfast included in price and wait staff were very friendly. Room was just fine, nothing fancy. Coffee pot and mini fridge in room, flat screen with HBO. Trolley stop directly in front of hotel. I would stay there again if in the area.

"Nice location, horrible room."

2
25/07/2016

We love eureka springs and visit frequently. This was our first stay at this place. The room looked amazing until we realized we couldn't sleep all night long. Bugs EVERYWHERE crawling on us. Check the room before you guarantee to book it. The front desk ladies were very friendly and nice until this situation. I understand as a business people are always trying to get things free/ discounted. That was not our purpose. Our purpose was that we couldn't sleep at all. Once we got home we had to leave our bags outside and take clothes in once at a time and wash them. We didn't want to bring them in our home. It was insulting we only got a 20% discount. Won't be staying here again. Go to a lodge or a cottage. You won't regret it. I HATE leaving a bad comment because I've never done that. But I've also never experienced bugs all over a hotel before.

"Good hotel, great customer service and pool"

4
24/07/2016

We stayed for a week at this hotel while riding the Eureka Springs area. The staff was top notch from the manager (Jed), breakfast room and the front desk. Customer service is definitely a focus. The pool was refreshing after a hot day of riding, the pool and surrounding deck were recently redone and in great shape. The rooms are somewhat dated but in good working order and our room was clean. Found the bed comfortable. Will stay here again on our next trip to Eureka Springs!

"Survey"

4
24/07/2016

Will be back, not as much as we used to. This area of the State is where we come often to look for property and to relax. In fact we are planning on a home purchase in the near future. We have friends in the area and like the City as a whole. One of a kind type of place to live or visit. great atmosphere to be in. Like to see the City grow without to many changes to the rules and regulations.

"It's okay!"

3
20/07/2016

It's okay! Best part was staff that checked us in & breakfast staff & that breakfast bar was great-hotel could use some deep cleaning! Stayed one night but chose to move to our usual hotel the next night!

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Nascal thank you for being our guest during your visit to Eureka Springs. We appreciate the nice comments regarding the staff at the front desk & restaurant was well as the complimentary breakfast. Please accept my apologies if you felt that the accommodations were not up to standards, this is not the way that we want to present ourselves to our customers. Please give us another opportunity during your next visit to Eureka Springs. We appreciate you!

"Eureka springs "

4
20/07/2016

Really a nice place. Staff was excellent and a good hot breakfast each morning. Hotel is very close to all the attractions and the price of a room was great! Eureka is really a nice place to visit. Enjoyed horseback riding and the passion play. The passion play is a must see!!

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Pat S thank you for being our guest during your visit to historic Eureka Springs. We appreciate you taking the time to let others know of your great experience and look forward to having you back with us during your next visit to our community. So glad that you attended the Passion Play as well and gave everyone the recommendation to attend this great performance. Please let us know if we can help with any return visit plans.

"Not the "Best Western" I know!"

1
19/07/2016

Stayed the night of July 16th , room 242 - one of the shabbiest rooms I've ever stayed in! The couch was quite threadbare and ready for the trash heap. The dresser wouldn't sell at a used furniture store -- too bad because the rest of the room was fine. They should spend some of the high room cost to fix the obvious defects! VERY DISSATISFYING!! I don't know how they keep the "BEST WESTERN" affiliation.

"Great Breakfast, Nice cool pool"

4
18/07/2016

This place has a really nice breakfast. And the pool was nice and cool even though it was 95 degrees out. It was nice and enjoyable after riding the Harley all day. As with most of Eureka Springs, this place is very biker friendly.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
rbrown2090 thank you for being our guest during your riding experience through the Ozarks! So glad that you enjoyed the newly remodeled pool for a cool down after a day of riding. Please let us know if we can help with any return visit plans. Safe riding to you!

"Great Stay"

5
18/07/2016

Love the ability to have a full breakfast buffet. The servers were top notch. We were able to enjoy the pool in the evening and relax. The hot tub as well was useful to help relax after a days ride. When in Eureka Springs this will be our place to stay. Thank you RB

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Steven B it was such a pleasure to have you & your friends stay with us during your visit to Eureka Springs. Thank you for the special recognition of the restaurant team that helped get your day started. So glad to hear that you will be back with us during your future visits to our community. Safe riding to you!

"Fantastic vacation"

5
17/07/2016

Thank you so much for making our recent vacation so memorable. Thanks to Pam who called prior to us leaving home and making us feel so welcome and once again on our arrival, Donna & Tina who were always present during breakfast making sure all needs and wants were taken care and Terry from maintenance who chatted with us about the local area. Those are just a few who made our stay so comfortable and enjoyable, housekeeping and everyone else who makes Best Western Eureka Inn a very special place we thank you. Hopefully we will be again to visit your area again and enjoy your comforts. Thank you, Jim and Gloria Merideth Buchanan, Michigan.

"what a great place to stay"

5
12/07/2016

We have stayed at this Best Western before. We actually did not even consider staying anywhere else. The location is perfect. The room is very comfortable. The staff is superior and the breakfast is the best. We could not have been more pleased.

"Not so best western"

3
09/07/2016

The good: front desk and Resturant personnel are very friendly and helpful. The breakfast buffet is head and tails better than other chain hotel offerings. The bad: the rooms are outdated and need a facelift. The bed was as hard as a rock. The air conditioner sounded like a small airplane was landing. The room had a stale odor. Towels were pretty thin.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Jgrog thank you for being our guest during your visit to Eureka Springs and for the very nice compliments about the service team helped make a positive impact on your stay. Very glad to hear that the breakfast was such a hit. We appreciate your comments about the areas of concern you expressed & will certainly address those. During your next visit to Eureka Springs we hope that you will stay with us again. Please let us know if we can be of any assistance in planning a return visit. We wish you the best!

"Great visit"

5
09/07/2016

We had a ground floor room with a pet. The breakfast was out of this world. The hotel was clean and standard hotel decoration. The pool area was nice, the hot tub was awesome and the regular pool is unheated. The check in was wonderful and the staff was helpful. We didn't visit the fitness center.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Jennifer M thank you for being our guest during your visit to Eureka Springs and for the great comments concerning your stay. So glad to hear that you had such a nice time and we look forward to the opportunity to serve you again during your next visit to our community. Please let us know if we can be of any assistance. Safe travels to you!

"Trip to Eureka Springs Ar"

4
06/07/2016

Very friendly front dest - bed was very good - liked the pillows and the Breakfast the next morning was wonderful - Have traveled a lot and this breakfast was the best one I have ever had. And there were many places in town to eat. The trolly ride can be done with your car as the routes are color marked. Shopping was just so so

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
ridgepoint2015 thank you so much for staying with us during your trip to our historic community! We appreciate you taking the time to let others know of your experience while with us. So glad that you had the chance to explore the historic district. Safe travels to you and we hope you can come back again soon!

"Vacationing "

3
04/07/2016

We arrived late eve on day one with our pet. People with pet next door left room and their dog barks rest of time. I mean c'mon people just because you can bring your pet doesn't mean you get to leave him if he is a barker. RUDE!!!!

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Theresa H thank you for being our guest during your visit to Eureka Springs. We're sorry that the actions of another guest impacted your experience with us and we hope that during your next visit to Eureka Springs you will again be our guest. I'm sure that this will be a most positive experience for you. Our front desk team made several efforts to contact the owners of the pet but did not receive a return call from them. Please let us know if we can be of any assistance on planning a return visit. We appreciate you!

"Great Stay!"

5
04/07/2016

I booked this hotel about a week before 4th of July and was delighted to get such a good rate, in spite of the holiday. We arrived before noon, and decided to see if we could check in early. Not only was our room ready, but it was on the lower level, with the pool just steps from our door. Very nice accomodations! We were within a 5 block, downhill trek, to historic downtown Eureka Springs. The walk was nice, but we grabbed the trolley for the return trip, which gave us a good tour of the surrounding area. Since it was a holiday weekend, the crowds were out in great force, as well as many bikers. Eureka Springs offers many, many shops and restaurants. We noticed that most restaurants are Mexican. Parking in the downtown district is very tight, and costly, so I suggest you leave the car at your hotel, and use the shuttle. Day passes are only $6. Or you can park at the Visitor center, for a fee, and take the trolley from there. Walking in town is treacherous, as the sidewalks are very hilly and uneven. Do not suggest this for the elderly who may have difficulty walking. And it would be almost impossible to push a wheelchair, since there are steep hills and stairs. Breakfast at the hotel was a more than adequate buffet with many choices, and great coffee. Hotel restaurant is only opened for breakfast, and you get a breakfast coupon upon check-in. There are many other restaurants within the area. Loved this hotel and the location, and would definitely stay here again. All staff members were friendly, helpful and professional.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Walklady thank you for being our guest during your visit to Eureka Springs and for the fantastic review letting others know of your experience while on our property. We hope that you can return again soon for another great time. Please let us know if we can be of any assistance. Safe travels to you!

"Plan ahead- make requests"

3
28/06/2016

If you get a room in the building with all rooms opening into the corridor, you will not be bothered by the small black flies that are all over this town. We were in the older-looking building with all rooms opening to the outdoors and we could not get control of the flies in our room. The front desk did deliver a flyswatter to our room however. This motel has no newspaper at all in the morning and no brewed coffee is available until 7 am when breakfast service begins. There is a tiny coffee device in the room. The breakfast buffet is well done and offers plenty of variety, all excellent. The pool is clean and the water temperature is just right. Our room was crowded with too much furniture but the beds were very good and restful.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
KittyBeth1 thank you for being our guest during your visit to Eureka Springs. We appreciate your comments & apologize that there were any inconveniences during your stay with us. Thank you for comments in regards to the pool & breakfast. We hope that you can come back again for another stay in our community. Please let us know if we can be of any assistance. We wish you the best!

"Great breakfast bar!"

5
27/06/2016

We couldn't have found a better place for our getaway weekend! The pool was so nice and cool. The hot tub was very clean and in good working order. We especially enjoyed the free breakfast with the servers. Everything we wanted to see and do was only a short drive away or a ride on the shuttle that picked up right in the parking lot.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Wynona R we're so glad to hear that you had such a fun time on your getaway weekend to our historic community in the Ozarks! We appreciate the nice comments about the restaurant team members that helped make a positive impact on your experience. We hope you can be back in our area again soon. We wish you the best & look forward to seeing you again!

"clean, updated, excellent value"

5
26/06/2016

LOVED this Best Western. It's set up just like I want a Best Western to look and feel. Clean, updated, efficient. Friendly check-in service. Expansive grounds and parking. Loved the breakfast and the very clean swimming pool. People who work here seem proud of their establishment and with good reason. Wonderful! We asked for a ground floor room and that helped with the unloading. Balcony is nice for a quieter stay, but we didn't hear much from our neighbors. Brisk business at this hotel. Really liked it. Plan to return for a longer stay.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
kstinson09 thank you for the great review and for being our guest while in Eureka Springs! So glad that you had such a good time & to hear that you will be back with us next time you are in the area. Please let us know if we can help with any return visit plans. We wish you the best!

"Nice and quiet, clean. Good breakfast"

4
20/06/2016

Our group of 6 all commended that we would definitely stay here again. Clean, good location, beds OK but not luxurious as higher end hotels. Pool was nice and clean, and a few said the spa was very nice and large. The breakfast buffet was good. The difference here is hotel staff seat you at a table and bring you the drinks and keep tables bussed. The hotel is right on trolley route. Very minor flaw was the two inoperable vending machines in different buildings that had not been posted as "Out of Order' so they took your money. Staff knew they were not working and commented they were waiting for parts. One outlet in bathroom was not working. Overall we'll be back.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
midtx thank you & your friends for being our guest during you visit to Eureka Springs. We appreciate all the great comments and especially the recommendation & that you will be back with us next time in the area. Please let us know if we can help with any return visit plans to our area. We look forward to seeing you!

"Great Stay!"

5
19/06/2016

Comfy night with fabulous breakfast! The staff at this hotel really roll out the welcome mat! One of the best stays of our 30-day road vacation! Breakfast is a full buffet in a very pleasing dining room with super wait staff! .

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Jerry L thank you so much for being our guest during your visit to Eureka Springs on your long journey. We appreciate your great comments & so glad that you enjoyed the breakfast in the Gazebo Restaurant. We hope that you can come back this way again soon for another fun journey. Safe travels to you!

"Motorcycle Rally"

5
19/06/2016

Stayed here for a motorcycle rally for a week, could not have been happier with staff and amenities, would highly recommend any one to stay here if you need a clean and friendly place to stay for a night or week , we defiantly stay here again when back in the area.

"Diamond Rated Hotel"

5
13/06/2016

Excellent hotel, with incredible free breakfast voucher at the on site Gazebo Restaurant, all you could eat breakfast bar. Swimming Pool, A+, HUGE hot tub, enclosed in a large airy room, at the BACK of the hotel which was nice for privacy. Rooms pristinely kept, quiet, staff courteous, competent, Gideon was especially terrific! Great hotel, we'll come here again!

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Songinheart1970 we appreciate you choosing us during your visit to Eureka Springs and also for taking the time to let others know of your great experience. So glad you enjoyed the newly remodeled pool, and the full breakfast in the Gazebo. Thank you also for the special recognition of the team member that really made an impression on your experience, that recognition is always helpful appreciated. We hope you can come back again soon. Safe travels to you!

"Great hotel!"

5
12/06/2016

We were very pleased with the Best Western Eureka Springs. It was easy to find and the rooms were very spacious and clean. The staff was friendly and helpful. The breakfast was exceptional. Highly recommend this hotel!

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Cindy P thank you for being our guest during your visit to Eureka Springs. We appreciate you letting others know of your great experience and for the recommendation. Please come visit us again soon. We wish you the best!

"Ashport Baptist"

4
12/06/2016

Thanks Jed for the wonderful room this is our fifth trip and we always loved Eureka Springs. We stayed at this hotel everyone will come. Donna in the breakfast buffet was awesome our hats off to you young lady. The only negative thing I could say is us being a church group with our children, the drinking and some of the behavior in the pool was outrageous when commented about it we were told it was allowed. So sad....This is the only negative thing I can say other than that it was fantastic

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Gary Marcie W it was such a pleasure to have your church group back with us! Thank you for the great comments and the special recognition of those team members that made your trip even better. We look forward to you being back in Eureka Springs again. Please let us know if we can be of any assistance. We wish you the best!

"Spending a couple of nights in Eureka Springs"

4
08/06/2016

This is an older hotel/motel but it was very clean & convenient to everything breakfast is included which was a decent buffet with server to bring drinks etc would stay here again The historical part of Eureka Springs was only a few minutes away the staff at the front desk were very helpful & friendly

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Edith K thank you for being our guest while in Eureka Springs. We appreciate you letting others know of the experience you had while with us. So glad that the front desk team was so hopeful to you and that you were able to enjoy our historic downtown district. Please come back again soon! We appreciate you.

"Great Hotel for the Money"

5
06/06/2016

Might not have been my hotel of choice, but it was a great experience and I feel very fortunate that I had such a great backup. In the future I will look at this hotel not as my backup, but my first choice!

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Beth S thank you for being our guest during you visit to Eureka Springs. So glad to hear that your time was so enjoyable while here. We appreciate you letting others know of your great experience and look forward to you coming back again. Safe travels to you!

"verry nice stay"

5
06/06/2016

Staff was very helpful an nice rooms clean Location Great walk out side an catch trolley . To town an area Park your car at MOTEL Ride The TROLLEY Stop get off Shop an back on To Motel Great way to see everything.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
jamesmX6212OY thank you for being our guest during your visit to Eureka Springs. So glad that you enjoyed everything and we look forward to you coming back again. Please let us know if we can help with anything. We appreciate you!

"Great location!!"

4
05/06/2016

Location was great for enjoying downtown Eureka Springs. Tram stop right out front. Once I got to the right Best Western, I found the staff very friendly. The room was large and clean. I had a courtyard room right by the pool. Too bad the pool was closed. None the less I enjoyed my stay. And best of all was breakfast!!!! I would stay again.

"Fantastic breakfast!"

4
05/06/2016

Delicious full hot breakfast. Homemade biscuits were heaven! Room was clean with comfortable beds. Staff was very friendly and accommodating. Best part it is pet friendly! Lovely walk (or trolley ride) away from historic Eureka Springs shops & restaurants.

"Clean and convenient place to stay."

5
31/05/2016

The room was clean and we'll appointed. The location is great being walking distance to downtown Eureka Springs. The pool was under construction but should be good by the time that it is hot enough to want to swim. Breakfast included is a bug plus. Great place to visit and great choice for a reasonable hotel.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
l5kids thank you so much for being our guest during your visit to Eureka Springs. So glad that you enjoyed the sidewalk leading into downtown and had enough time to experience the historic district. We look forward to you being back with us again at a future date, we'll have the breakfast ready for you & also the pool. Safe travels to you!

"SWA"

5
31/05/2016

Three work friends and spouses drove motorcycles up to Eureka Springs to enjoy the atmosphere and the breathtaking views. The hotel was clean (top priority) and every one of the staff members was approachable polite and willing to please. Great experience and will return.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Lynn R thank you being our guest during your visit to Eureka Springs with your friends. So glad to hear of your great experience with the cleanliness or the rooms and the interaction with the team members that assisted you. We look forward to you staying with us again and hope that will be soon. We wish you the best!

"Everything about our stay here was great"

5
31/05/2016

Even though the pool was not finished being renovated, they made sure they told us about this before we checked in, it was a great stay. Room was very clean, bed and pillows were comfortable. Staff was friendly and helpful. YOu can walk to the historic business area ( if you like long walks) or catch the trolley right out front. Breakfast was awesome. We will use this hotel again for our next stay in Eureka Springs.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Anne w thank you for staying with us while visiting Eureka Springs and for taking the time to share your great experience with others. I'm sorry the pool renovation was not complete during your visit but appreciate your understanding that the improvements are going to be completed soon. Thank you for the recognition of the friendly & helpful staff. We look forward to you staying with us again, please let us know if we can be of any assistance. Safe travels to you!

"Great Stay"

5
25/05/2016

We stayed here Saturday night in a standard room with two queen beds. Very friendly and helpful people. The room was clean, the beds were comfortable, and everything in the room worked. Free wi-fi is included with your room. We paid $97 for four of us. The breakfast included with your room is a buffet served in their restaurant. Plenty of hot and cold choices. We were all very happy.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
ScubaStan710 thank you for being our guest during your visit to Eureka Springs. So glad to hear that you had a great time while in town & we hope that you can come back again soon for another great time. Please let me know if we can be of any assistance or help with anything. We wish you the best!

"Nice Hotel with great Breakfast"

4
25/05/2016

The hotel was very nice and the beds were very comfortable. The value of the room with the amazing hot breakfast buffet was wonderful! The staff was pleasant. Easy access to the downtown area either by walking or taking the trolley. Would highly recommend for your next stay.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Wayne H thank you for being our guest during your visit to historic Eureka Springs. We appreciate you taking the time to let others know of your great experience while here and hope that you can return again soon for another fun time in our community. Please let us know if we can help with any future plans. Safe travels to you!

"One of our favorite locations to stay!"

4
23/05/2016

We go to Eureka Springs several times a year and this is one of our favorite places to stay. It has been clean every time. The staff is very friendly and the breakfast is tasty too :) The only other place we stay is a bed and breakfast that we are familiar with. I can't say anything bad about this location, I hope this review helps.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Naomi L it is always a pleasure to have you with us when you travel to our historic town. We deeply appreciate repeat visitors and the time that you take to let others know of your great experience while with us. We look forward to seeing you again soon during your next trip to our historic town.

"Perfect!!"

5
23/05/2016

We Absolutely loved this hotel!! We traveled with kids and a dog, and this hotel did not disappoint. We had just as much fun playing in the courtyard with the dog and kids as we did touring the city. We will definitely be staying with this hotel on our next visit!! Thank you!!!!

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
jody r thank you so much for being our guest while in Eureka Springs. So glad to hear that everyone had so much fun and hope that you can return again soon for more exploring. We wish you the best!

"Car, motor rally or a family escape, simply the best place to stay"

4
22/05/2016

For years I visit the Eureka Inn with fellow car enthusiasts to tour the beautiful surroundings of Eureka Springs. This hotel never disappoints. Ok the rooms are basic and perhaps a bit dated but they are clean and comfortable for our purpose. What stands out, besides a great included breakfast buffet is the friendly staff. Mr. Jed, the manager goes the extra mile with a station to wash your car or motor cycle, again free of charge they place buckets, water hoses, shampoo, and towels. Depending on how well your group behaves over the years Mr. Jed might reserve the rear of the complex, so you can congregate with fellow enthusiasts around your cars. It is always a pleasure to stay at the Best Western Eureka Inn

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Jean Paul L it is always such a pleasure to have your group with. Thank you so much for letting others know of your great experiences while here and we hope you can come back again soon before next years event. Safe travels to you!

"stay here!!!!"

5
21/05/2016

Stay here and enjoy the best breakfast you'll have included with your room it is really awesome Pam and Sarah at the front desk are super nice people everyone was very helpful in any manner they could help you I would strongly suggest if you're visiting and you're an older adult couple or a handicap person their rooms are very very accessible

"Great time in Eureka, great stay"

5
18/05/2016

My wife & I visited Eureka Springs over mothers day weekend. What a great time we had! They had a parade downtown for their Arts festival during our visit which added to the fun. The hotel was in the best location because it was easy to find and we could get into downtown very easily, walked into town the first day but rode the trolley the next. Plenty of parking at the hotel as it was all located close to the rooms. Highlights for us were very friendly staff, clean rooms, comfortable beds, great complimentary breakfast & location. They helped us with things to do & what not to miss. Very good place to stay.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
HogTrav thank you for being our guest during your visit to Eureka Springs during Mothers Day Weekend. So glad to hear that you had such a great time and we appreciate you sharing your experience with others. We look forward to you coming back again in the future. Please let us know if we can be of any assistance.

"Best in Eureka!"

5
18/05/2016

My family travels to Eureka Springs a few times a year & we will always stay at this hotel. They have great service, it's clean!, they're friendly, the location is perfect for us and the have a great breakfast. I recommend this place every time to my friends. Ready to go back!

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Welcome back to Eureka Springs LRichOkie! We appreciate you staying with us during your visits to our community and for letting others know of your great time while here. We look forward to you coming back again and wish you the best until that time. Please let us know if we can be of any assistance.

"Great place to stay"

5
18/05/2016

Very clean facility, good location. I was permitted to keep my dog here, which was why I selected this motel. She weighs 50lbs and many other hotels would not accomadate her due to weight limits, although she is a very well behaved lab mix. Outstanding service and impressive breakfast.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
janiep777 thank you for being our guest during your visit to Eureka Springs. So glad that you had a great time and that we had a pet friendly room available during that period. We appreciate you giving the special recognition to the service and breakfast as well. Come back and see us soon!

"Simply Wonderful"

5
17/05/2016

This was not my first visit to Eureka Springs but this was my first stay at this hotel there. I will be staying here each trip in the future! The rooms were clean & the grounds, location was great, breakfast was outstanding & the entire staff really made us feel welcome. We spent a couple of days exploring the town, rode the trolley mostly which comes right by the hotel. They had a nice military group staying there while we were there. Didn't get to use the pool because they were doing a full renovation on this area and putting in a new deck area but we did use the hot tub & it was very nice. You can tell that the owners take care of the place & everyone that works there really seems to enjoy it which makes it simply wonderful. Highly recommend this place when visiting Eureka Springs.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Welcome to the Eureka Inn TXDanE43 & thank you for giving us a try. So glad to hear that we will be your preferred lodging when coming to Eureka Springs and certainly look forward to you coming back again soon. Thank you also for letting others know of your experience. Safe travels to you!

"Motorcycle trip"

4
17/05/2016

We as a group traveled through Oklahoma, into Arkansas and returned to Texas on an eight member, six night trip to enjoy the hills and curves of Arkansas. We had all been in the area and some had stayed here before. Staying at the Eureka Springs Best Western was a very positive and pleasurable experience.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Jerel G thank you for staying with us during your motorcycle journey through the Eureka Springs and Ozarks area. We're so glad that you came back for another stay with us and look forward to your group coming back our way again. Please let us know if we can be of any assistance in planning future rides around our area. Safe travels to you!

"Great time in Eureka Springs, Arkansas."

5
12/05/2016

Great location to the downtown area and the surrounding tourist areas. Short distance to the lake and places of interest. Passion Play , Pine Mountain Village, fine dining, mountain views over vast areas. They have an excellent trolley system to get you around with very interesting guides to answer and inform you about the town and the other places near Eureka Springs. We have going to the area for over 30 years and still find it beautiful. Everyone who enjoys the out doors needs to visit this quaint mountain location.

"Great location"

4
10/05/2016

the hotel had a decent breakfast. Very close to my destination. Room was clean and quiet, there were teens on the same floor but on the other end of the hallway breakfast included hot items and was well prepared and stocked!

"The best breakfast in Eureka Springs BW"

5
09/05/2016

This is a great place to stay when visiting in the Eureka Springs area, the Best Western there are two, we prefer this one, the staff are always super nice, the rooms are spacious . Great location to down town. The breakfast is great and comes with the motel price, no extra charge.

"Nice Surprise"

5
09/05/2016

Extremely nice hotel. The front desk staff was helpful and friendly. The rooms were clean and the beds comfortable. The surrounding grounds were beautiful with the roses in full bloom and litter free. Breakfast was the best ever with biscuits you look forward to the next day. Donna and Tina who worked in the dining room started your day with their awesome personalities, they were great. I would definitely stay here again and recommend it to family and friends.

"Great meeting spot in Eureka Springs"

5
07/05/2016

For many years this inn has been the host hotel for an annual vintage car gathering, and the folks there couldn't have been more accommodating: wash pits, a reserved area in the parking lot for our cars, a delicious breakfast--and nice rooms! If you want to do a group tour through the Ozarks (or just go there by yourself) the folks at the Eureka Inn will make it happen for you.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Welcome back My02CentsWorth! It's always a pleasure to have your group with us, perhaps next year we won't have any rain. Thank you for letting others know of your great time while here. We hope to see you back in our area again soon, please let us know if we can be of any assistance. Safe travels to you!

"Eureka Springs"

5
06/05/2016

Wonderful hotel and the location of the Mid America BMW 2002 Fest the last weekend in April. Worth the 2,000 mile trip from my home in Maine. The event almost takes over the hotel and conference room. The hotel is very accommodating and goes out of their way to take care of us.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
adawil2002 it is always such a pleasure to have the BMW group with us and so glad that you could join us from Maine this year. I appreciate you letting others know of your wonderful experience and hope that we can see you back here again next year for the 17th annual rally. Safe travels to you!

"Truly Wonderful"

5
05/05/2016

I can't say much more than wonderful. The entire place was so beautiful. From the nice smooth (recently paved?) parking lot, the immaculate grounds, and clean and very comfortable rooms..... Truly Wonderful. The one thing that stands out in our minds the most was the breakfast. This BW serves their free breakfast in an actual restaurant; The Gazebo Restaurant. Plenty of food choices with waitress service to keep you filled on all your drink needs. I have a motorcycle, but did not have it on this trip, but this hotel offers a bike cleaning station with buckets, rags and everything bikers need to make 'em shine. Eureka Springs IS, after all, biker friendly and you don't get much friendlier than that. We will be back.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
CKnight728 thank you for being our guest during your visit to Eureka Springs. I hope during your next visit you can bring your motorcycle to the area because as you can see there's lots of great riding in our area. I appreciate you taking the time to let others know of your great experience while with us and about the breakfast & cleanliness as well. We hope to see you back our way again soon. We wish you the best!

"Road Trip"

4
05/05/2016

Great hotel. Second stay here.. Very friendly and helpful staff. Got us all together in one area of the hotel. Lots of ice as needed and the included breakfast was very good. Parking was good even thou there was a large group of BMW enthusiast there for a gathering of 50 cars or so.

"Great staff and place to stay"

5
05/05/2016

The grounds at the hotel are very well tended. The spa is beautiful and spacious. the rooms are clean and comfortable and the staff makes yo feel like family..plus the full breakfast buffet is great! the staff is also familiar with the area and can tell you teh best places to eat and visit. It was a completely lovely place to stay

"short stay but great staff, lodging, accommodations, and breakfast!"

5
01/05/2016

Came through on a motorcycle trip and didn't check in until after 9pm but couldn't have been more pleased. They have a wonderful hot tub which was open until late into the evening which felt great after a 400+ mile ride day. The rooms were cozy with comfortable beds, nice showers & a/c. The breakfast was simple short order menu but the food was great and they had us on our way in no time. Not sure when I'll be in Eureka Springs again but this will be my 1st choice for my next visit!

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
dadlikeme so glad to hear that we'll be your 1st choice when visiting Eureka Springs in the future. We appreciate you staying with us and so glad that the hot tub filled the right need after a long day of riding. We hope that your bike will guide you back our way again soon. Please let us know if we can be of any assistance. Safe travels to you!

"Traveled to Eureka Spring for a wedding. We really enjoyed our visit to the area."

4
01/05/2016

Nice hotel, very friendly staff. Our room was very comfortable more than I was expecting. The bed and the pillows were wonderful. Will definitely stay there again. The free breakfast was not like most hotels with free breakfast, this hotel had a restaurant inside. The food was very good, presented well. The staff were very friendly and helpful.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Ann C thank you & your family for staying with us during such a special occasion as a wedding. We appreciate you letting others know of your wonderful experience from the rooms & the beds and pillows to full complimentary breakfast and team members throughout the property! We look forward to you coming back to our community again in the future...perhaps an anniversary visit!

"Decent hotel"

4
26/04/2016

Overall our stay here was good. The rooms are a bit outdated but has all the necessities and most important very clean. The beds were a bit hard. The breakfast was great and the waitresses were so sweet and attentive. I would definitely stay again.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Paula M thank you for being our guest during your visit to Eureka Springs. So glad to hear that we will be your choice again during your next visit to our area and appreciate you letting others know of your experience. We also appreciate you giving recognition to the waitresses in the restaurant. Please let us know if we can be of any assistance in planning that return visit. Safe travels to you!

"Very Quiet"

5
26/04/2016

Soft bed, TV placed strangely, AC Worked. But the best part was that the location made easy access to downtown Eureka Springs and great shopping. Additionally this location gave the opportunity to eat at other venues other than only downtown. Will Stay here again

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Jesse B thank you for being our guest while in Eureka Springs & we're so happy to hear that you'll be back with us during your next visit. I appreciate you letting others know about your great experience and glad that you got to experience some of the local restaurants. We look forward to having you back, please let us know if we can be of any assistance. We wish you the best!

"Third stay just as good as the first!"

5
25/04/2016

This was our third stay at this location and we have had an excellent experience each and every time. The staff is friendly, the price is reasonable, and the location is perfect. We'll never stay at a different hotel when visiting Eureka Springs.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Welcome back Sarah M! It is always a pleasure to have you with us. We appreciate you staying with us during your visits to our historic community and for letting others know of your great experience each time. We hope that you can come back again soon. Please let us know if we can be of any assistance in planning that next visit. Safe travels to you!

"Our Stay"

3
25/04/2016

Very Average, but the staff was great. Very Clean and a Good Value, if you are only staying 1 or 2 nights and don't expect a lot of comfort. The Complimentary Breakfast is not so great, but Super Coffee...or maybe I just really needed coffee. If you are just needing a place to crash for the night it is fine, but if you are looking for something more updated, I really couldn't give it a positive review.

"Clean but noisy"

3
19/04/2016

We were in town for a wedding and stayed here our first night. The room was dated but there was a flat screen tv and a modern bathroom. Dogs were very close by and barking. Lots of motorcycle noise too. The hotel is in a good location for seeing the sights. Breakfast was buffet.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Missie6 thank you for being our guest while in Eureka Springs for your wedding event. We appreciate you letting others know of your experience and that you found everything very clean. Eureka Springs is a wonderful area to visit and for that reason attracts motorcyclist much the same as it does other types of groups such as weddings & reunions. Our apologies if there was a bit too much noise during your visit, we do hope that you will be back with us again the next time that you are in the area. We wish you the best in your travels and look forward to seeing you again.

"Above average for older hotel"

3
11/04/2016

Lack of elevator was a drawback for us since my husband and I are 75. I thought the accommodations were above average for an older hotel. The breakfast was a big plus, and the breakfast team was very helpful and friendly. If we stay here again, we will use phone to make the reservations rather than the computer so we can request a first-floor room.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Judith P thank you for being our guest during your visit to Eureka Springs. Yes please feel free to contact us direct to make your return visit plans and we'll be most happy to assist you. Always happy to honor a special request if it's available. So glad that you enjoyed the breakfast & appreciate you complimenting us on the accommodations as we work very hard to maintain them for our visitors. We look forward to having you back in the future!

"Good Hotel"

4
11/04/2016

The hotel was clean and well maintained. The only issue I had was that the male that checked us in that afternoon was not friendly at all and actually cared less if we were there or not. The lady that I checked out with was very nice and friendly.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
James L thank you for being our guest during your visit to Eureka Springs. We appreciate you joining us and hope that you will again let us host you during a future visit. Our apologies that your registration agent felt less than hospitable at the time of check in but I can assure you that this is not the norm. We look forward to seeing you back in Eureka Springs for another great visit. Please let us know if we can assist with any return visit plans. We wish you the best!

"Excellant breakfast bar - poor inhouse maintance"

3
11/04/2016

Room clean and breakfast bar and service was great. However problem with shower not fixed when brought to the staff attention. Had to take lukewarm showers during stay. Allowed motorcycles to be parked in breezeway when very clearly stated not too. When brought to staff attention nothing was done. Cleaning staff starting so early in morning made difficult to get through passage ways.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
James K thank you for being our guest during your visit to Eureka Springs. Please accept my apologies for any inconvenience you experienced during your stay. We did try to address each of your concerns during the three days that you were with us and regret that you felt they were not being attended too. The individuals that parked their motorcycles in the breezeway were not allowed to park there and were asked to move them. Due to their non-compliance any future room rentals to them will be denied by our property. We deem such action to be a hazard & inconvenience to other guests. The cleaning staff begins there day close to 9am which is fairly traditional time for this type of work. We do our best not to disturb or inconvenience our guests when conducting our daily work schedule. James K we hope that you will visit us again on a future visit to Eureka Springs & look forward to hosting you for a great experience. Our best to you on your travels!

"Place to stay in Eureka"

5
04/04/2016

We enjoyed our brief stay at the Eureka Inn. Cordial, Helpful staff, good convenient location. Fantastic breakfast & service personnel. Traveled with a small dog and it was great to have such a lovely place to stay

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Melissa M thank you for being our guest during your visit to Eureka Springs. We hope that your stay can be a little longer next time and look forward to your return. We appreciate you letting others know of your great experience. Safe travels to you!

"Perfect Place and Location to ES"

5
04/04/2016

We loved our stay as a group at the Best Western. They were friendly and the breakfast was great, and it was just a short walk to downtown. We had fifteen in our group and it was a huge hit. It was the perfect place for our bus to get in and out, but not as crowded as the downtown hotels. Stay there, you will love it.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Jud D it was such a pleasure to host your group while they were here in our historic community. We deeply appreciate the referral to others and hope that you can come back again soon for another great time. We wish you the best!

"great place"

5
29/03/2016

We stay here every time we are in the area. Its very clean, very comfortable, and very relaxing. The breakfast is wonderful and the staff is friendly and very helpful. Can't wait to return in the fall for another stay.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Frank F welcome back & thank you for choosing us as your destination place to stay while in Eureka Springs. It is always such a pleasure to have you with us and we look forward to you coming back again soon. we appreciate you taking the time to let others know of your great experiences during your visits to our community and here on our property. Please let us know if we can be of any assistance in planning the next trip. Safe travels to you!

"Best Western - Eureka Inn"

5
29/03/2016

We stayed 3 nights, and came in late on a Thursday evening. The front desk staff was courteous and very helpful on check-in. The room was very well appointed, and the hot tub and fitness room, both of which we used, were easily accessible and clean. Our own room was very clean, comfortable and offered in room coffee. The beds were very comfortable, with nice pillows. I would definitely recommend this hotel to anyone visiting Eureka Springs.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
luv2trip_63 thank you for spending several days with us during your visit to Eureka Springs. We certainly appreciate you letting others know of your experience at our property and especially the recommendation. So glad that you were able to use so many of our amenities such as the hot tub and fitness center. We hope that you can come back again soon for another fun and relaxing time in our community. We wish you the best!

"Everything Super!"

5
25/03/2016

It's been a long time since we've visited a hotel where everything was perfect. Starting with check-in, the desk clerk was very efficient, and super nice. Even when we returned 15 minutes later to switch to a downstairs room, he called me by name when I walked in the door. Our room was very nice, clean, and well-appointed. We can't say enough about the free breakfast. Not a warmed-over buffet, but a full sit-down breakfast, served by the incredibly friendly and awesome Donna (ask for her!). The food was custom prepared and fresh, and the biscuits were the closest thing to grandmama's home-made we've ever had - light and fluffy, and made by hand starting at 4AM every day. Sorry Cracker Barrel, you've been smoked. Checkout was friendly and painless, just as we had come to expect from this hotel. HIGHLY recommended if you're headed to Eureka Springs. Perfectly located at the top of the hill from downtown, so it's an easy drive to all the downtown coolness, or anywhere on Hwy 62.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Jim C what an awesome experience to share with others. We appreciate you taking the time to share and also for choosing us as your location during your visit to our historic community. Thank you also for the nice recognition of those that helped make your stay special from all areas of our team. We hope that you can come back again soon and we'll be sure to have the biscuits ready for you. We wish you the best on your travels and look forward to seeing you again!

"Clean and Friendly"

5
24/03/2016

This is a very clean and friendly hotel. The breakfast bar that is included is AWESOME with awesome staff as well. The hotel is directly off the main strip and not a parking issue like on the main strip -

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Susan G thank you so much for the great review. So glad that you enjoyed the breakfast and we really appreciate the recognition of the team that helped you enjoy your experience with us as well. We hope that you can come back this way again soon. Please let us know if we can help with any return visit plans. Safe travels to you!

"Great hotel for one night getaway...."

4
21/03/2016

We decided to drive up from Greenwood for an overnight stay. We didn't really have any plans or schedule. We got into town earlier than the 3 pm check in, but Susan graciously gave us our keys anyway, along with two vouchers for breakfast the next day. The room was very clean, and had the usual amenities. One curiosity however was the fact that it had a mini fridge but no microwave. Small issue. The bed was comfortable enough, but bring your own pillows if you need a lot of neck support to sleep. I eventually used two extra towels bunched up under my pillows. Hotel was quiet and close to downtown. Breakfast was very good as well, a standard buffet. All in all I would definitely recommend this hotel.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Chad R it's always a pleasure to host travelers from Greenwood. We appreciate you staying with us during this quick trip and for the nice recommendation to others. We hope that you can make the back up again soon as we look forward to hosting you again. Thank you so much, we wish you the best!

"Good Stay!"

4
20/03/2016

This is a good option to stay in Eureka Springs. The hotel sits on a large property but is quiet and has a nice feel to it. Location is excellent being on the highway 62 into the town and right at the road which takes you to the historic town. Beds were very comfortable. Room had a microwave and fridge in it. The hot breakfast is good. And finally, the price is reasonable.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Ajay M we appreciate you joining us during your visit to historic Eureka Springs. Thank you for letting others know about your great stay, the comfortable beds, the breakfast and overall value. We hope that you can come back to our area again soon so that we can host you for another great stay. Safe travels to you!

"review of Eureka Inn"

5
20/03/2016

Eureka Inn is a great place to stay for your visit to Eureka Springs. The trolley stops right outside the entrance which makes it easier to visit the historic area. Parking in the historic area is difficult. The complimentary breakfast was the best of any hotel I've stayed.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Sally B thank you so much for being our guest during your visit to Eureka Springs. We appreciate you letting others know of your great experience while with us and so glad that you enjoyed the breakfast served in the Gazebo Restaurant on property. The trolley is a great way to get around town. We hope to see you again soon on another visit to our community.

"Spring break trip"

4
18/03/2016

We enjoyed our stay. There was no indoor pool which our youngest was disappointed about, but over all our stay was very nice. Rooms were clean, and staff was more than pleasant. Breakfast each morning was really nice! Price was very reasonable for family of five. Location was close to everything!

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
debtemp thank you for joining us for your spring break trip to Eureka Springs. So glad that you enjoyed the breakfast. We hope that you can return again soon so that we can help you have another great experience to our community. We wish you the best and look forward to serving you again.

"Great location, great staff!"

5
14/03/2016

We were surprised at how quiet our room was, especially since we were on the bottom floor by the outside door. Room was clean, quiet, and comfortable and the staff was so helpful (we especially appreciated the restaurant suggestions, which were outstanding!)! Breakfast in the cafe was delicious and the service was wonderful; we had some of the best biscuits and gravy ever! It right off of Main Street, so getting around was incredibly easy, and staff was more than willing to provide directions. We will definitely be back!

"Great place to stay in Eureka Springs"

4
06/03/2016

This is a great mid-priced hotel to stay when visiting Eureka Springs. It's an older property at the top of the hill going into the historic part of the city. The property was extremely well kept and the room was very spacious, clean, and had every thing you could ask for. Free will-do, mini fridge in the room, hair dryer, ironing board, in room coffee, etc. They give you a breakfast coupon for their restaurant free with your stay. It was an excellent breakfast with something to satisfy everyone. I highly recommend this hotel. The house keeping staff were exceptionally friendly and helpful.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
markcook2289 thank you for being our guest during your visit to Eureka Springs. We appreciate the recommendation to others and so glad that you enjoyed the amenities and the complimentary breakfast. We hope that you can return again soon to our community so that we can host you for another great experience. We appreciate you!

"Very nice stay"

5
02/03/2016

The rooms were large and quiet. The bathrooms were spacious. The mini fridge was good for drinks and leftovers. Good breakfast with many choices. The pancakes and bacon were tasty. It was a good, relaxing stay.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Alan H thank you for being our guest during your visit to Eureka Springs. We appreciate you taking the time to let us and so many others know of your great experience and we look forward to you coming back again in the future. Please let us know if we can help with any plans. Safe travels to you!

"Great Location"

5
21/02/2016

This motel is in an excellent location for visiting Eureka Springs and the area. It is motorcycle friendly and easily accessible for vehicles and motorcycles. The staff is great. Eureka Springs is a very cool place to visit and once you visit you will likely return. The location is a very scenic part of Arkansas.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
882billyd thank you for being our guest during your visit to Eureka Springs and for the very nice review. We appreciate you letting others know of your experience and hope that you can come back again soon. The scenery is a great reason to visit and ride. Safe riding to you!

"Eureka's Chocolate Festival"

5
20/02/2016

Very Nice Stay at the BW Eureka Inn.Clean big rooms, Excellent breakfast Scrambled eggs, bacon ,biscuits & gravy breakfast burritos Yummy you wont leave Hungry forsure. Room had seperate sinks and mirrors so to people could get ready .

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Gerald C thank you for being our guest and for the very nice review of your stay. So glad that you had a great time and that the breakfast was such a hit for you. We look forward to seeing you on your next visit to our area. Safe Travels to you!

"Great Valentines Weekend!"

5
18/02/2016

We had a great time in Eureka Springs over the valentines weekend. Our stay at this hotel was fantastic, the rooms were clean, the staff was attentive and polite and the complimentary breakfast was beyond what you get at most hotels. We had a fun time seeing the town and stopped in at the chocolate festival for a while. Can't wait to go back! I can recommend this place easily.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Monte501 Thank you so much for being our guest during valentines weekend in Eureka Springs. So glad to hear that you had a great time and we look forward to you being back with us again in the near future. Safe Travels to you!

"Day tripper"

5
10/12/2015

We chose this place, because of the price as well as pet friendly. Made our reservation & off we went. Hotel was easy to find, check in was easy. The gentleman who checked us in was very friendly & helpful. Got to our room, was amazed of the cozy feel, our dog walked right in to explore as well. Super clean & very nice. As we slept I can honestly say it was was a restful slumber. Breakfast was very nice, as we ordered from a menu. Thank you best western!!!!

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
anita B thank you so much for being our guest during your visit to Eureka Springs and for letting others know of your great experience while with us. We hope that you can return again soon for another fun time and be sure to bring your pet with you as well. Happy Holidays!

"friendly"

5
30/11/2015

very friendly and clean, Bob used the exercise room, and said it was very clean and had what he needed to use. The room was clean, hallways quiet and the breakfast was very good, our waitress was very friendly.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Robert H thank you so much for being our guest during your Eureka vacation! So glad that the fitness facility gave you the work out you needed and we hope that you can return again soon for another great visit to our town. Happy Holidays!

"Nice Hotel"

4
30/11/2015

This hotel was pleasantly nice for the price,pet friendly and friendly staff, I would recommend this hotel, easy access and close to everything. Such a beautiful little town in the mountains, beautiful scenery.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
884galeg so glad to hear that you had a great visit to our community and that your stay was so enjoyable. We do have some great scenery and hope that you can come back again soon to enjoy some more great views. We appreciate you!

"Wonderful hotel!"

5
27/11/2015

This was an incredible deal for the money. The room was clean, beautifully furnished and the staff couldn't have been nicer. The hot breakfast buffet was an added surprise we hadn't planned on. We definitely plan to stay here the next time we come back to Eureka Springs.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
mismaloya2015 thank you so much for being our guest during your Eureka Springs visit. I appreciate you letting others know of your experience and great to hear that you will be staying with us again during your next visit. We wish you the best and please let us know if we can help with anything. Happy Holidays!

"Very Restful"

5
23/11/2015

Very enjoyable stay. Staff was very cordial. The room was clean. The fitness room was well equipped for a hotel. The complementary breakfast was one the few good ones I have had at a hotel of this type. I would definitely recommend staying here and would return if ever in t he area again.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Jack S thank you so much for the great words about your experience while here as our guest. So glad to hear that you will be back with us when back in this area and hope that it will be in the coming Spring or Summer. Please let us know if we can be of any assistance in planning that visit. We wish you the best and look forward to seeing you!

"Pleasant Surprise for Family Trip"

4
23/11/2015

My husband and I stayed at the Best Western Eureka Inn with our new baby in November. The hotel is close to downtown (but not what I would consider walking distance). The front desk staff was very friendly and welcoming. They had a crib set up for us in our room before arrival. They gave us a map of the town and provided dinner recommendations. The room was very clean and comfortable. There was plenty of room for the crib and our bed. Breakfast the next morning was a welcome surprise. We expected the normal complimentary breakfast: cold cereal, a sad banana or two, and maybe some bagels. Not even close! This was a hot breakfast made to order. The hotcakes and bacon were great and a perfect way to start our day. This hotel was a great budget hotel to stay at with our son. We would stay again!

"Eureka Getaway"

5
19/11/2015

My wife and I recently took a trip to Eureka Springs with her family, and we stayed in the Best Western Eureka Inn. We had a fantastic time, and our rooms were perfect. Everything was nice and clean, the inn itself was conveniently close to the downtown strip, and the staff was very friendly and helpful. We were able to check-in early, which is a huge deal for me. The room was perfectly sized for us. The bathroom was clean and good sized for an inn. It looked like they had been recently renovated. The bed was very comfortable (we got a room with a single king). Parking was plentiful and we were able to get a spot close to our room every time. The complimentary breakfast was actually really good (I recommend the Country Breakfast). The price was very reasonable, especially for being so close to the holiday season. Overall our stay was great, and I would highly recommend staying at the Best Western Eureka Inn.

"Clean Hotel and Frendly Staff"

4
16/11/2015

We were at the hotel for the 2015 Porsche Palooza Event in Eureka Springs Arkansas. The property was very clean and the staff was very friendly. The beds are a little small, but it is a very good place to stay.

"Good location & clean room."

3
15/11/2015

A little dated but great staff and clean, good sized room. I asked for top floor,quiet room and it was. Nice big tree right out the window of my room. The free breakfast bar is the best I have ever had at a hotel and nice servers there also. Great location and I would DEFINATELY stay there again.

"One night in Eureka Springs"

5
14/11/2015

We spent a Thursday night in Eureka Springs at the Best Western Inn. There are two Best Westerns in Eureka. This one is the closest to downtown. A person could walk downtown, but I wouldn't recommend it. It is about half a mile and an uphill trip back. The staff was very friendly. They seemed to enjoy their jobs and to enjoy seeing you. Even though the motel is located along the main highway, the road noise was not noticable. Our room was on the second floor of a separate building. There is no elevator so if you have more than one bag you should consider requesting a ground floor. Breakfast is included in the room rate. This isn't a make it yourself breakfast. The breakfast is on a buffet with plates and flatware, not plastic and paper products. Wait staff provide table service for drinks and clearing of plates. The day we were there, the breakfast included scrambled eggs, pancakes, biscuits, gravy, sausage, bacon, grits, and other typical breakfast items, cereal, fruit, yogurt, muffins, etc. The room was clean and comfortable. We had a two queen room which had two chairs. The TV was a flat screen model. We liked the fact that there were two sinks. One in the tub/ shower area and a separate one just outside of the bathroom. I don't like rooms with the individual climate units in the room, but that is typical of most motels. While not extremely noisy, I could hear the unit compressor engage. The sound wasn't noticed by my wife so it probably wouldn't bother most people. My bed however, was a little too soft for me. It was a little worn and I could hear the springs pop as I turned over. I can only speak of room 228 so the beds may be fine in the other rooms. There wasn't enough discomfort for me to mention it to the staff upon checking out. If there is something about the stay I find displeasing I typically will bring it to the attention of staff during check out. We didn't use the pool, exercise area, or wifi so I cannot provide any information on those features. When returning to the area we would stay here again and recommend it to others.

"Chilly Jacuzzi and Noisy Bed"

3
12/11/2015

I have stayed at several BW and this one was not my favorite. There is another BW in the area we might try next time. Would not recommend this hotel to my friends. The gazebo restaurant was nice, but the breakfast buffet was mediocre. The staff was nice and very friendly.

"Great Place, Great Breakfast"

5
10/11/2015

We stayed here for a long weekend, and have decided if we ever visit again, we will return here. First, the parking is ample and roomy. We have a huge truck to maneuver around, so this is a big plus. Second, the hotel is centrally located, next to the street that leads to downtown. Front desk sells tran tickets, which stops out front of the hotel. Be sure to check the schedule but it runs pretty quickly. I used the transportation website to link over to the live website and watched where the buses were On their routes, so I could time my wait, as the typical route ran every 30 min on average. Across the street and slightly down the hill from the hotel is one of the tran parking lots. We sometimes just got off there, instead of waiting for a transfer bus to drop us off directly in front of the hotel. So, many options with transportation. The hotel has two buildings with rooms. We stayed in the one that has the doors going to the outside. Though this is an older model hotel, it was nicely updated. I just loved the big picture window available because our room faced a stand of trees that were in peak fall color. I noticed several hotels in the area had small windows. There is a mini fridge,but no microwave in the room, which was fine with us, but good to note for those who need or expect one. Above the door is a shutter system that we took advantage of , instead of running the heater or Ac at night. The room stayed comfortable cool. It is small enough we didn't feel there was a security issue. The tv is large enough and had plenty of channels to watch. If I could change one thing, it would be newer beds, for a more comfortable sleep. They are bad, but I've slept on better. We could not wait every morning for the Buffett breakfast that is in the Main building. Out the window went my low carb, should not have those carbs diet! The pancakes and biscuits are made from scratch, the syrup is perfect. Also served is cereals, fruit, sausage, bacon, yogurt, scramble eggs, breakfast wraps. Salsa and ketup can be found on the end of the bar, kraft jellies and soft butter on the table. Waitress mom daughters - Donna and Shonta -bring good coffee and orange juice with smiles and good mornings ! We were happy to leave them a tip, knowing that is their livelihood and we sure would be paying more than a tip for breakfast else where. You can pay for breakfast, if not staying at the hotel. We will miss their breakfast and their smiles. Hope to return again.

"Great Bed, Service, Breakfast"

5
09/11/2015

Clean, comfortable, and service was great. A full buffet for breakfast with a waitress. Check in and out was simple. An e-mail receipt was sent to my business e-mail, so I didn't have to keep up with a receipt. I totally recommend staying here.

"Best hotel on our trip"

5
06/11/2015

Loved the breakfast and the girls(Donna and Tina) who were just great. The breakfast was not only good but also the place was beautiful. Thank you Tina and Donna for making our stay so enjoyable. Our room was nice and also clean.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Iris M thank you so much for being our guest. We appreciate great compliments about the property and the great individuals that made such a positive impact and helped make your stay special. We hope that you can come back again soon for another visit. We wish you the best during the upcoming holiday season!

"Best Western of Eureka Springs"

4
06/11/2015

The grounds and Hotel are Clean, Convenience.. They do take pets.Nice Breakfast and Staff. The only negative thing I could say , it may be a bit dated but great for the price. The location of the hotel is centrally located to the Historic district,

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Kimberly P thank you for being our guest during your visit to Eureka Springs. We hope that you can return again soon for another Eureka experience. Please let us know if we can be of any assistance to you in the future. Safe travels to you!

"Fall Holiday"

4
31/10/2015

Room was nice. People very friendly. Breakfast buffet was wonderful. Appreciated the people at hotel. Only thing we had a problem with was coffee maker. Filter too large for brewer and spewed coffee on counter as making.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Betty K Thank you for being our guest during your visit to Eureka Springs. We appreciate you choosing our hotel to host you during your stay and hope that you can come back to our historic community again soon. Please let us know if we can be of any assistance. Safe travels to you!

"Wonderful place to Stay"

5
29/10/2015

This is a very comfortable Inn; best breakfast we have found to be included in price of room. Rooms were spacious and clean, we were able to get adjourning rooms so we could open up and have two room to go back and forth. Very nice Inn and friendly staff.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Vivian B thank you for being our guest and for the very nice review of your experience while with us. We hope that you can come back and see us again soon. It's always a great drive traveling up Hwy 21. Please let us know if we can be of any assistance to you!

"Nice hotel, good location, very nice breakfast!"

4
27/10/2015

We spent a night here yesterday and enjoyed our brief stay. The breakfast buffet was very nice. It was set in a restaurant setting, not a plain large room like most free breakfasts. Some waitress service was provided. Rooms were nice and bed were comfortable. You should be aware this hotel has 2 floors and there is NO elevator, so request a ground floor room if you are disabled. Overall, a nice place.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Davigeta Thank you for being our guest during your visit to Eureka Springs. So glad that you enjoyed the breakfast and we hope that you can be back to our area again soon. Thanks for the tips to reads about requesting ground floor if needed, we are always happy to accommodate requests if we can do it. Safe travels to you!

"Our preferred lodging when in Eureka Springs"

5
26/10/2015

We have stayed at this Best Western many times over the years. Nice place. The staff is friendly and helpful. The rooms are clean and attractive, the beds are comfortable, the included breakfast is great, Also, the trolley to the downtown shopping district stops on the property, and you can purchase the trolley tickets at the front desk.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
G. Roger O thank you for allowing us to be your preferred lodging choice when visiting our historic community. It is always a pleasure to have you with us and we hope that you can return again soon for another great Eureka vacation. Please let us know if we can be of any assistance in planning a return visit. We appreciate you!

"Great staff and convenient location"

3
26/10/2015

Lovely, helpful staff didn't make up for the worn furnishing in the room. Torn couch and peeling veneer door made the room look dirty even though it was very clean. Beds were comfortable and all the appliance worked well. The breakfast was the best example of southern cooking with lovely smiles from the staff.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
197debbief thank you for being our guest during your visit to Eureka Springs. We appreciate you letting us know pros and cons and hope that you can return again soon for another Eureka experience. Please let us know if we can be of any assistance to you in planning a return visit. We look forward to serving you again!

"Best Breakfast Buffet in Town!"

5
21/10/2015

The breakfast buffet is what swayed me to booking with this hotel, and it didn't disappoint. Everything was nice about this hotel! Pillows were too small, but excellent service, clean room, plenty of parking for our trailer and motorcycles. Convenient location to downtown Eureka Springs. Just wish the stores would stay open past 5:00 pm!

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
henryandsharonl Thank you for being our guest during you visit to Eureka Springs. We appreciate you letting others know of your experience while with us and hope that you had some great motorcycle riding while here as well. Please let us know if we can be of any assistance in planning a return visit. Safe riding to you!

"Always a great stay"

5
21/10/2015

Corvette Weekend +15 yrs here and have never had a problem. Have never considered finding another place to stay. Close to downtown for shopping and dinner. Nice scenic drives to other sightseeing locations. Staff always helpful to give you directions.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Don & Judi D it is always so great to have you with us. We appreciate you letting others know of the great experiences while with us and hope that we can see you again before next falls event. Please let us know if we can be of any assistance. We appreciate you!

"vacation travel experience"

5
19/10/2015

Staff was extremely friendly and helpful. Facilities were very clean, up to date, & comfortable. Free breakfast was excellent with fresh food, well organized cafeteria style selection that flowed quickly, and the most friendly helpful serving staff.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Charlene C thank you for being our guest during your visit to Eureka Springs and for the nice review letting others know of your experience. We hope that you can come back to our historic community again soon, please let us know if we can be of any assistance. We wish you the best!

"Very good experience"

5
15/10/2015

This is a very pretty and well kept property on the South end of the Eureka Springs Historical District. The rooms are very nicely kept, good wi-fi, not the largest but who stays in their room very long. The breakfast that comes with your room is not your usual everything is bought at Sam's Club and warmed..EVERYTHING is prepared there and is available in abundance on the buffet which is kept well stocked at all times. Food was delicious. The staff there were very helpful guiding us to the places to go and things to see. Overall a very good experience.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
FrogMuskogee thank you so much for letting everyone know of your great experience while here. We appreciate you choosing us as your lodging while in our historic community and hope that you can come back again soon from the Muskogee area. Please let us know if we can be of any assistance in planning a repeat visit. We wish you the best!

"The Good and The Bad - but Not Ugly"

3
15/10/2015

This review is done with mixed emotions. First of all the PROs – great location, very nice staff, awesome morning buffet (included), spacious level parking lot, flat screen TV w/ lots of channels, refrigerator, clean and well-landscaped grounds. Rooms are OK, but need to be “lightened up” with some modern colors and decor. Now, the CONs – beds are hard and the pillows even harder. In-room microwave is sorely missed. You have to go all the way to the front office to use one. This is the first BW that I've stayed in with no 24-7 coffee in the office area. Vanity is 39” tall and 24” deep. Sounds like a good thing, right? Well, unless you are 5'4” you will be on your toes to brush your teeth and use the sink. Water closet is very tight. Also, the light switch for that area is outside the door near the one for the vanity - so if you need to get up during the night you will disturb the other person(s) because the light is thrown into the entire room. The layout of the motel affords a courtyard area with the pool and some outside tables. If you don't want to hear kids screaming in the pool or people talking for hours seated around the tables, then DO NOT get a room that faces the courtyard. The pool hours 7 am-11pm are way too generous – 9 am–10 pm would be nicer for all guests. We were awakened by kids in the pool at 7:51 am, which is not right. My husband and I travel with our small dog and were told the pet friendly rooms opened onto the courtyard. We did manage to get the 2nd floor (our choice), but wouldn't it be better for everyone if the pet friendly rooms were as far away from the noisy peopled areas and into a quieter location? I'm sure people would rather not share their area with animal lovers who might not clean up after their pet. Just sayin'.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
FlyCat thank you for being our guest during your visit to Eureka Springs. I appreciate your comments concerning the items you mentioned. I'm glad that we were able to accommodate your request to be on the second floor in courtyard area for the three days you were with us and hope that you can return again in the near future for another Eureka vacation. Please let us know if we can be of any assistance to you and we wish you the best in your journeys!

"Close to everything"

5
14/10/2015

The Inn is close to most everything either by driving or take the trolley. Very friendly staff and helpful in finding directions. The breakfast buffet is never empty with a large selection of items. The wait staff is there to help, but not over bearing or pushy. The room I stayed in could have used a microwave, but everything else was there. The hotel is motorcycle friendly and family oriented.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
John B thank you for being our guest during your visit to Eureka Springs. We appreciate you giving the tip of booking early and for everyone to visit Turpentine Creek Wildlife Refuge while here as well. So glad that you enjoyed the breakfast and we hope that you can return again soon. Safe riding to you on your motorcycle touring!

"Great Location!"

4
14/10/2015

Great location to the downtown area. And you can catch the trolley right across the street. Bed was comfortable clean room very friendly staff! The free breakfast was actually very good too! Hot area very clean, but a Bit to HOT. The pool was very nice too!

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Patti S Thank you for being our guest during your visit to Eureka Springs. We appreciate you sharing your experience with others and hope that you can be back again soon. Please let us know if we can be of any assistance in planning. Safe travels to you!

"Awesome !!!"

5
14/10/2015

This hotel was much more than I expected for a small town. The location was good. The room was lovely and very clean. Also, the bed was very comfortable. Internet was easy to connect and fast. They had many movie channels. There was free breakfast and the food was delicious. The staff was very friendly and helpful. I don't think I have ever had a more enjoyable experience. I spent a night in the Ritz Carlton and this hotels service was equal to a five star hotel.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Lilwells what a great review! Thank you so much for being our guest and for sharing your experience with others. I really appreciate you commending the efforts made by all the individuals that work so hard to provide a pleasant stay. We hope that you can come back again soon, please let us know if we can be of any assistance. Safe journeys to you!

"Very Nice"

4
13/10/2015

This is my second time staying at the BW Eureka Inn. Very clean, quite, and friendly staff. Excellent location to downtown and catching a trolley to downtown if you don't want to drive and try to find a place to park. This motel has probably the best breakfast I have ever had at a breakfast included motel. The buffet is 100% homemade and there is plenty of it. The motel is also dog friendly which also goes to my only complaint. They charge you $15.00 per day for a pet. I wouldn't mind paying the $15 if it was per visit but per day? Come on. When you stay multiple days like I did it adds up and they don't do anything extra to the room when cleaning that I can see. Other than this, it is a great motel and I will stay again.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
TravisOklahoma thank you so much for returning back to our property while in Eureka Springs. We appreciate all the great comments and look forward to you returning again in the future, hopefully that will be soon. We've noted your concerns about the pet fees and will keep that in mind for the future. Please let us know if we can be of any assistance, we wish you the best!

"Great location to downtown"

4
12/10/2015

Great value and perfect location to downtown. Outside heated pool and enclosed hot tub ( a bit to hot for our comfort though) Beds are comfortable and the in room frig is a nice plus. You also get a free buffet breakfast. A Full buffet w eggs bacon biscuits and gravey pancakes fruit cereal the waitresses are very good too!

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Solarheatenergy thank you for being our guest while visiting Eureka Springs. We appreciate you letting others know of your great experience while here and hope that you can return again soon for another great Eureka vacation. Safe travels to you!

"great place to stay"

5
11/10/2015

Staff was great and the service and breakfast was excellent. I have been staying there for seven years going to an event the first week in Oct. If any problems occur the staff is there to fix it. One year the air conditioner went out and they replaced the complete unit.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Michael M it was so great to have you back with us. We always look forward to seeing you and hope that you can make it back again this coming spring or summer. Please let us know if we can be of any assistance, we wish you the best!

"Great Hot Tub"

5
11/10/2015

Very clean hotel, neat appearance, friendly staff. Enjoyed the fitness center, outdoor pool, and especially the hot tub. The little restaurant was lovely, and the breakfast was outstanding -- great bacon! The only problem we had was I couldn't get Internet access, but I didn't want to take time to report it or request help. The fitness center was excellent and spacious, though they could easily fit more weight-lifting equipment in there.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Susan F thank you for being our guest during your Eureka Springs visit. We really appreciate you letting others know of your experience. So glad that you were able to enjoy so many of the amenities that we offer. We wish you the best in your travels and look forward to seeing you back in Eureka again!

"Excellent value!"

5
07/10/2015

Best shower I have experienced when travelling! Included breakfast had many options to choose from in a relaxed atmosphere. All staff members I encountered were professional, friendly and helpful. I definitely recommend this location to others and will stay there again when back in the area.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Kim J thank you so much for being our guest during your visit to Eureka Springs. So glad that you enjoyed the shower so much along with the breakfast and commendation of the team members that make such a positive impact on your experience. We hope that you can come back again soon for another Eureka vacation and we look forward to again being a part of making it great! All our best to you!

"Best Western Eureka Springs,"

5
05/10/2015

Our car club stays here every year during the first week in Oct. Location is right at top of hill that leads into downtown. Within walking distance. Free breakfast buffet which has a variety of items to choose from. Most of all, the staff. Can't say enough about them. Very accommodating.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
khardesty67 it is always so great to have you here with us during your Eureka Springs visit! Thank you for letting others know of your great experience and for commending the staff on the job they do as it really means a lot to everyone. We hope that you can come back again before next years event. We look forward to seeing you again!

"Great little country Inn"

5
05/10/2015

The hotel is in a great location and has everything you need. The breakfast was included with our room. I was thinking it was going to be a continental breakfast but it was a full buffet that had everything you could imagine. The overall atmosphere at the hotel was excellent as well. Housekeeping was very friendly also.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
lmc19640913 Thank you so much for being our guest during your visit to Eureka Springs. So glad that you enjoyed the breakfast and appreciate you commending the housekeeping department for the job they do as well. We hope that you can come back again soon, please let me know if we can be of any assistance in help plan. We wish you the best!

"Great Place, Great People, Great Trip"

5
05/10/2015

This is the only place I will stay when visiting Eureka Springs Ar. I am never disappointed and have the best service that anyone can expect. The staff and accommodations are wonderful. We usually have 20 or more couples that stay during the first weekend in October each year and everyone has nothing but great things to say.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Jim & Mary Lou W it was so great to have you back with us again. We look forward to your group coming to Eureka Springs every year. We hope that you can make the trip to town again before next years event and wish you both the best until we see everyone again. Safe travels to you!

"Night in Eureka Springs"

5
05/10/2015

We spent one night in Eureka Springs. The room was big and clean. The breakfast was above and beyond. Donna our waitress was very friendly and helpful. The hotel is in a convenient location. Not in the downtown area, but just about at the beginning of Main Street. Very easy access.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
cathrynr2014 Thank you for being our guest during your visit to Eureka Springs. I appreciate you giving recognition to Donna for the great service you received and also for telling others about your great experience. We hope you can come back again soon for a little longer stay and get more of the Eureka experience. Safe Travels to you!

"Great stay"

5
03/10/2015

We came to Eureka Springs for the first time and chose Best Western due to great price. The room was very clean and the beds very comfy. The free breakfast was served in a full service restaurant with waitress staff and great food. The gym was the most impressive to me. Never seen anything like it. The whirlpool was free standing in a covered pavilion. I was quite impressed overall.

EurekaInn, Manager at BEST WESTERN Eureka Inn, responded to this review
Stephen F Thank you for being our guest while visiting our historic community. So glad that you enjoyed your stay with us and appreciate you letting others know. We look forward to you returning again in the future for more great times in Eureka Springs!