Best Western Plus BWI Airport Hotel - Arundel Mills,  Elkridge

4.5/5  - based on 414 guest reviews.
6755 Dorsey Road, 21075-6206, Elkridge, United States - See map
+1 410 796 3300 +1 410 379 0471



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> Room 1

1 adult


Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Restaurant
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Welcome to Best Western Plus BWI Airport Hotel - Arundel Mills. An Elkridge hotel close to Redskins Stadium at FedEx Field and minutes from Orioles' Park at Camden Yards is the perfect setting for an adventure. If baseball is calling, guests are just 12 miles from the Raven's Stadium. When guests are near the Baltimore Inner Harbor, whether attending an event at the Baltimore Convention Center or an event at 1st Mariner Arena, the options are limitless. Explore downtown Washington DC and its many attractions, or catch the next flight easily from this Baltimore Washington Airport hotel. Halfway between Baltimore, Annapolis and Washington DC, there is no better location than this BWI Airport hotel for business travelers. Nearby corporate and government sites are easy to access including the National Security Administration and Johns Hopkins University. It is just a few minutes to USO, Mabey Bridge and Stone, or Fort Mead can be reached with a short commute. From Baltimore-Washington Auto Auction headquarters to the Baltimore Air Coil and Automotive Training Institute never worry about long commutes from this Elkridge hotel. Your Washington airport hotel features close proximity to Maryland Live Casino and one of the best park and fly, or cruise and fly, packages in the area. With a convenient airport location and near local attractions like the Columbia Soccer Invitational and concerts at Merriweather Post Pavilion, everything is at your doorstep. Enjoy the comforts of home with plenty of free parking, free bus parking and free shuttle service to the airport along with free Wi-Fi and a free breakfast. The indoor heated pool is sublime, and the steam room and sundeck is ideal for relaxation. Each tidy room features satellite TV with HBO®, a spacious desk and gourmet coffeemaker. Take advantage of the 24-hour exercise facility and generous meeting/banquet facilities. Free transport to rail stations and attractions makes for an easy holiday.

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Room 1

Guest reviews

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based on 414 guest reviews
Certificate of Excellence
Business Business 84
Couples Couples 143
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Sleep Quality
Best Western Plus BWI Airport Hotel - Arundel Mills,Elkridge
  • 5
    « Great Accommodations and Service »

    I typically frequent the Best Western Plus in Elkridge, Maryland. The rooms are always clean and nice with a small refrigerator for week longer stays. The front desk service is very helpful and friendly at all times. They have a shuttle service to and from BWI Airport and they are always willing to get you where you need to be. They have and indoor swimming pool, whirlpool and dry sauna which are always working. The Sauna heats up well and is well kept. They have a nice work out room with brand new exercise equipment including Bar bells and one weight machine. The equipment consists of a tread mill, bicycle and elliptical, all great equipment. After a hearty workout in the morning, you can go and enjoy a hearty breakfast or something more on the healthy side such as fruit, yogurt and oatmeal. I highly recommend this hotel.

    « Great hotel »

    Friendly staff, clean and close to the airport , hotel van take you to the outlet mall and the casino, compleentary breakfast, restaurant across the parking lot. Beds are very comfortable, the hotel location is quite and no to far from the airport.

    « Great stay everytime! »

    I've stayed at this location multiple times! The staff is always friendly and helpful however, the Jacuzzi was not in service the one time i want to use it. That was a little disappointing, but no worries i understand that stuff happens. Bar next door is perfect considering if you wanted food/drink late night, you wouldn't have to drive.

    « Nice place. »

    Nice large room (I had a suite) and everything worked. There was a mini freezer in the fridge and there was also a microwave. Plenty of drawers and a large closet. The breakfast had eggs, meat, and pancakes as well as some healthier stuff: cereal, yogurt, fruit. The pool was too small for lap swimming and the fitness center was very warm and didn't have a thermostat.

    « Best Western Plus BWI Airport Hotel, Arundel Mills is an Excellent Choice for Park, Sleep, Fly »

    Best Western BWi, Arundel Mills, MD is a clean, quality hotel in a quiet area. It is an excellent choice for Park, Sleep, Fly; the shuttles run around the clock every half hour, the parking lot is safe, and the hotel room and bed are excellent. The free breakfast is a bonus, as is the small pub next door.

    « Bad Experience »

    Not sure if the hotel got new ownership or what but I have stayed at this hotel many times over the years to fly out of Baltimore and this time it was not a pleasant stay. The sheets and towels looked like they were 50 years old or more. There were dirt spots on our sheets and pillow cases. The plug ins on the lamps to charge your phones or whatever else you needed them for did not work correctly, there was no shampoo (and when I asked for some the man at the front desk said he did not have a key to the housekeeping things, he also told me that the conditioner was shampoo...NOT CORRECT) there was no coffee in the lobby and the breakfast in the morning was not full and I heard one of the employees ask it she should fill things because there was only 10 minutes left for breakfast. Seriously!!! There were probably 25 people waiting to get breakfast!!! I noticed on the wall was a plague for the directors award...not sure how they received that!! I am a house keeping supervisor for a Best Western and we just received the award and I know that it takes a lot of work to receive this award. The only thing good I found this time was the food at the Stained Glass Pub next door and the ride to the airport. Very disappointed with our stay...oh and I usually get an employee discount for the park and fly and they took that away too.

    « Clean, Large, Comfortable Room »

    We spent 3 nights at this hotel in Room 114. The room was large with a king bed that was most comfortable. The bathroom was also larger than the norm and was spotless. We liked that the hotel provided a rubber shower mat. The room had a small fridge and freezer, as well as a microwave and coffee maker. There were lots of plugs for chargers. Breakfast the first day (Saturday) consisted of premade scrambled egg "disks," sliced ham, and fried potatoes. Also present was a pancake maker, but the hotel breakfast staff removed the pancake items at 8:30 a.m., an hour before breakfast was to end. There were cereals and a small fridge with yogurt and milk, but the cereal was also removed early, as was the fresh fruit. I was hoping for gravy and biscuits, but this wasn't on the menu! On Sunday, breakfast was the same, but sausage links were added. I just stuck with yogurt for the rest of my stay. Overall, our stay was very good, and it was an easy drive to Baltimore and Annapolis. If we return to the Baltimore area, we would stay here again.

    « O melhor que você pode esperar em um hotel / The best you expect in a hotel! »

    Foi por pouquíssimo tempo (fiz check in, saí fiquei o dia todo fora e voltei só pra dormir e saí antes de o sol nascer), mas tive uma excelente impressão desse hotel. Cheguei bem antes do horário do check in (15h) e me deixaram entrar sem nem mencionar o fato de que eu estava adiantado. O hotel é ótimo, bem novinho, duas camas de casal, um ótimo banheiro, tudo muito confortável e limpo. A equipe da recepção foi bastante amigável e simpática. Fica perto do Aeroporto de Baltimore (BWI) e você pode se utilizar do serviço gratuito de van que o hotel disponibiliza para te buscar e te deixar lá. No aeroporto tem um painel com telefones gratuitos para você usar. Não posso opinar sobre o café da manhã pois saí antes de ele começar, mas nos deram um saquinho com uma água, uma maçã e uns biscoitos. Pertinho dele não tem nada para fazer a pé, mas a poucos minutos de carro tem um Shopping Gigantesco (Arundell Mills) e um Cassino, perto dos quais tem vários restaurantes. De agora em diante, se eu tiver a oportunidade de me hospedar novamente em um Best Western Plus, o farei com certeza. ///// It was for just a short period of time (I checked in, went to visit the Orioles Park, spent the whole day out, came back after midnight just to sleep three hours and got the flight to Atlanta), but I had an excellent impression of this hotel. I arrived a few hours before the check in time (3PM) and they checked me in without even mention that fact. The hotel is great, seems to be brand new. The room has two double beds, a great bathroom, everything very comfortable and clean. The frontdesk crew was very, very nice and friendly. It´s close to the BWI Airport and you also can use the free shuttle service from and to the airport. At the airport there´s a display with free phones you can use. I can´t tell nothing about the breakfast because I left before it´s time, but they gave us a little bag with an apple, a little bottle of water and some cookies. Close to it there´s nothing you can do in a walking distance, but driving a few minutes there´s a gigantic mall (Arundell Mills) and a Casino. Close to them are lots of restaurants. From now on, if I have a chance to stay at a Best Western Plus again, for sure I´ll go for it.

    « Perfect Stay »

    This is a great hotel and good location for park & fly. It's not so close to the airport that you hear the planes all night. The shuttle to the airport was on time and quick. The hotel room was very clean and you can leave your car there for 14 days. There is a restaurant next door but we did not go there this visit but I am sure it is still good. Always stay here when we need to fly out of BWI early, no worries about traffic problems and missing our flight.

    « Very nice- needs more cribs »

    We checked in at 8, we had requested a crib when we booked the hotel, come to find out they did not have a crib for us. We checked out the room, but the beds were very tall and i was concerned about my Baby hitting the floor. So we asked for a refund and went to the Hilton (who had a crib). I am very regretful of that decision!!! The beds at the best western are beauty rest recharge- and while they are firm, they hug your body in a way that doesn't create a lot of pressure points. The best western was a nicer hotel than the Hilton, and offers a free breakfast which the Hilton does not. The beds at the Hilton (by contrast) are like lumps of coal. Absolutely terrible. If the best western had had a crib for us it would have been a wonderful stay. But I was very appreciative of the staff being helpful and understanding in our dilemma. I would stay at the best western over the Hilton any day!!!!

  • 4
    « Great cruise and stay hotel »

    Love this hotel. Stay here every time we cruise out of Baltimore. They have restaurant only steps away, a mall close by. We really like that this hotel is close to the inner harbor and a shuttle that will take you to local areas. Hotel is located in a better area then the other hotels that offer the cruise, park and stay packages.

    « Nice place bad parking. »

    We arrived late and unfortunately were not able to find a parking place after driving around several times we were told to try the hotel parking next door but to no avail. We went back in and the wonderful guy behind the desk let us park in the service lane behind him and put a note so we would not get towed. The hotel was nice and the beds were not too bad. The staff were very friendly and breakfast was the usual. My only tip would be to get there early enough to park.


    We stayed here for a few days and after 2 day one of us woke up full of bug bites. Of course after a quick search we found bed bugs in our bed. When we reported the problem to the staff they moved us to a new room ( on the same floor.... ). We asked to speak to the manager but they told us he was "out of town" and unreachable. Was told he would be there the next day but he never showed up. They told me to email him so he could take care of the issue but he never answer my email. They don't seem to care about the fact that we'll have to trow away all of our clothes and stuff to make sure we don't bring those bed bug back to our house. They handle the situation pretty poorly and the staff was rude to us.. Would not recommand at any cost.

    « Second time around better. »

    This is the second time I've stayed in this hotel and I think they have improved the hotel. The breakfast area added a pancake machine as well as different toppings for them. I had raspberry syrup and Nutella on mine but could have had caramel, strawberry or almonds to name a few. They need to add some more room for the breakfast as there were lines and not enough tables on Saturday morning. They should extend the hours as well as I'm not a morning person so 9:30 on the weekends is not late enough. The pool is a good size and in addition to the hot tub there is a sauna. A big plus is that they have a shower and bathroom in the pool area so you don't have to leave the area to go to the bathroom. They do need to re paint the pool though as there were paint chips floating in the water. There is a shuttle van to the airport which is convenient for those not driving. The restaurant literally next door had great fish and chips but can have a wait if you have a large group. Don't expect anything great to watch on TV. Direct TV seem to have many many shopping and infomercial channels. We all found the beds to be hard and tall having to jump into them.

    « Nice Updated hotel »

    Nice updated hotel, quiet location, great staff, comfortable, quiet room, good breakfast (eggs, ham, sausage, yogurt, cereals, pancakes, etc.). Large soft towels. Very clean and neat. Friendly service. Internet in room was good.

    « Comfortable beds »

    I will start with the pros. The bed and bedding were comfortable. The room was nice and dark to sleep. It appears they are trying to renovate as the lobby has been updated. But the size of the public spaces is substandard. The breakfast counters were super congested when several people ate at once. The pool was average and the jets on the hot tub did not work. The knob to start the jets was on the opposite side of the room, across the pool. All fitness equipment has been removed and the room is empty although I heard them say equipment is coming. They need a water dispenser in the public spaces for their guests as all they have is an old schoolhouse fountain at the pool. A young man working breakfast was especially gracious and helpful which was appreciated.

    « Best Western recommended »

    I would recommend this hotel to anyone who wants to sleep and fly from Baltimore and be able to leave your vehicle for up to 14 days free. The hotel is only 6 miles from BWI Airport. The staff are always friendly and courteous and the rates are reasonable.

    « One Night Stay »

    Southwest Airlines put us up in this hotel due to an overbooked flight. We arrived at around 11:30 PM. The front desk clerk/manager informed us that our return shuttle would depart at 5am he specifically said be there 5 minutes early. We called and asked for a 4 am wake up. We did not receive the wake up call. But we were in the lobby at 4:45 AM. This clerk had over booked the 5am shuttle bus. The clerk lied to our face and said we missed the 4:30am shuttle. While other travelers confirmed our story. The clerk threatened to call the police. They finally got someone to drive another bus. The rooms were clean and newly renovated. Please confirm your shuttle ride BEFORE going to bed.

    « Weekend training »

    Easy access from BWI via free airport shuttle. Courteous shuttle driver and hotel staff. Good free breakfast. Vending machines costs were reasonable-not really outrageous like some properties. Rooms had refrigerator, microwave and coffeemaker. Would stay here again!

    « One night »

    Our flight to Phoenix on southwest was cancelled so we were forced to stay overnight in Baltimore. As I had just stayed in two BW while driving cross country I called this hotel from the airport. One deciding factor was the free airport shuttle. The staff was friendly, Jim, the shuttle driver was very nice (both trips) room was clean, ac worked, breakfast was very good. The biscuits and gravy (sos) took me back to my Navy days. We will continue to use BW for our traveling stays. Ate next door, had pizza, drinks and ice cream. Very good.

  • 4
    « One Night Stay »

    Stayed here while attending a funeral viewing in the area. It is located next to the Stained Glass Pub on Dorsey Road off of route one. It has four floors. Overall it was pretty good. Rooms do need some furniture upgrades, some of the pieces are out dated. Rooms are normal size. It has a very nice large hd direct tv. It also has a small fridge, microwave, single coffee maker, closet and some dresser draws. Housekeeping needs to keep a better eye out on light bulbs. We had one out in the bathroom and one missing in the floor lamp. Elevators were very slow. They have two, but it seemed like they only had one working while we were there. The beds were very firm, which did not go over well with my bad back. Also breakfast hours were very early during the week. It was from 5:30-8:30. It is a hot breakfast bar. It would be nice if they had hours until 9 or 9:30 in the morning, maybe start a little later. Parking could be a problem if hotel is very full with the restaurant right next door. They share two lots. Workers were very nice, courteous and helpful. Overall a nice experience with good rates.

    « Always clean and comfortable! »

    I stay at the Best Western Plus BWI Airport in Arundel Mills, MD 4 to 5 times a month for business. The facility is always clean, the staff is courteous and professional, and the beds are super comfortable.

    « Best Western Plus BWI Airport Hotel »

    Clean, friendly staff, close to airport, comfortable room. The desk clerk printed and gave us simple directions to the airport, the night manager recommended a delicious restaurant close to the hotel, my son loved the pool-not too warm, not too cold. Ability to print boarding passes and get info from the internet was well-lit, working, and easy to use.

    « Great for fly and drive »

    I have stayed at this Best Western multiple times both for business and pleasure. I have found that the hotel is clean and comfortable, the employees pleasant and knowledgeable and the service in general is really excellent. In this particular case I was staying at the hotel at the end of my visit. It worked out great. My flight was seriously delayed but at 1 am I was picked up at the airport without a problem. This Best Western continues to be my go to hotel for fly and drive.

    « Great BWI access »

    Needed to be picked up from rental car drop-off and taken to hotel for stay prior to early departure the following day. Shuttle service availability is a plus. Also, access to restaurant for dinner within walking distance (across parking lot) is great. There was a bit of chatter in the parking lot from the restaurant next door.

    « My Stay »

    it was a great place to stay very convenient and clean it served my purpose breakfast not so great stopped serving to early room was very clean and bed very comfortable. Lobby was clean. Parking was easy and the shuttle was great

    « Comfort and quiet close to airport »

    Although close to a busy airport this Best Western is very quiet and comfortable. It has a shuttle to the airport and an excellent restaurant next door. It is also close to shopping. When I go to Columbia to visit friends and family, I never consider staying anywhere else. I have stayed there several times and have never been disappointed.

    « Awesome Staff »

    Great amenities. Front desk staff friendly and professional. Nice complementary hot breakfast. Quiet and great location. Rooms were very nice and worth the money. Large indoor pool, free use of business area which I needed to print documents.

    « Shuttle Service needs improvement everything else was perfect »

    I called the hotel for a shuttle someone told me they would be there in 20 minutes. It is 90+ degrees outside and I had to wait for it. 20 more minutes came and went. So i called again and she said it would be on it its way. As a total i waited over an hour for it. When i got in the the driver was talking to someone on the phone explaining that he had "the day from hell". After that, my stay was amazing.

    « great front desk »

    I must give credit to the front desk staff, Ms. Julia, she greeted all customers with a great smile. Very helpful in providing information around the area. Hotel is comfortable and clean, good full breakfast.

  • 5
    « Perfect stay for an early flight. Geared to make traveling easier. »

    We stayed here the night before a 6:30am flight out of BWI. We arrived in the evening. Even though we had accidentally made our reservation for the wrong night, they honored our price and parking and gave us a room. Our deal was to park for a week for free with a one night stay. Room was clean and comfortable. We reserved a shuttle for the next morning at 4:30am. Shuttle was prompt, driver was helpful. BWI was a crowded mess... but that's a different review. I would err arriving on the earlier side for an early morning flight (we almost missed ours). For our return, we were picked up from the airport promptly by the shuttle. Since we were arriving later in the morning, we were able to grab the complementary breakfast. The breakfast was pretty good for being free (biscuits and gravy, fruit, eggs, bacon, cereals, milk, coffee, juices). There is also a bar right next to the hotel for late night dinner and drinks. Very convenient, will use again for an early flight.

    « Good place to stay while using BWI »

    We had booked this hotel for after our flight but ended up using it both before and after our trip since our flight out was cancelled. Needed a place to stay but they were full. We were tired and were putting the luggage in our car when clerk ran out after 9 pm to tell us there was a cancellation. We were thrilled with the accommodations. Nice breakfast buffet. Also we got to ride the shuttle to the airport 4 times and all the drivers were polite and good customer service people.

    « Average »

    Clean Hotel Clean Rooms. Housekeepers loud and knock on doors with DND tags out! Housekeepers knock repeatedly. Van service not timely and morning staff unresponsive. Adjacent restaurant Stained Glass Pub is a plus with good food and great customer service.

    « Pretty good value »

    Nothing went wrong. It is located not far from Arundel Mills by the freeway (which is massively busy in the evening), and is fairly easy to find. Located next to a busy neighborhood bar and grille, which limited parking in the evening. Room was clean, rate was reasonable; breakfast was in place, passable (warm). Pretty average stay for an average price (295 characters).

    « Extremely nice. »

    We were stranded at Baltimore airport and needed 7 rooms at 10pm. Called the Hotel and not only did they give us a group rate, was extremely nice, helpful and picked us up within 15 minutes. They also gave a few of us a ride to the nearest casino and picked us up from there. The rooms, were extra clean, good sleeping beds, free breakfast and back to the airport at requested time. Don't miss this wonderful place to stay.

    « Excellent Pre-Cruise Stay »

    We booked a sleep, park and cruise stay through Trinity Reservations. My friend and I couldn't have been happier with our experience. The room was clean and well furnished, with very comfortable beds, a microwave and refrigerator. The desk staff was accommodating, and the complimentary breakfast was typical and as much as we needed. When we asked directions to the outlet mall nearby, we were told the shuttle would take us if we wanted. An additional plus is the restaurant/pub located in the parking lot. It was great not to have to drive around looking for a place to eat. We ate dinner there and while I can't remember what we ate, we do remember enjoying our dinner and noticing the reasonable price. There was a shuttle that made several runs taking guests to the cruise port the next morning. The shuttle was also very prompt in picking guests up to return them to the hotel after the cruise. My friend and I enjoyed our stay and will definitely stay there for our next cruise in Jan.

    « Staying at this hotel »

    We were welcomed with a smile and the help we needed even though it was very late at night when we checked in. There were no parking spaces and the front desk clerk helped us work out where we could put the car and was attentive to our needs. The hotel was clean and quiet and we would definitely stay there again.

    « best western hotels »

    Best Western BWI is a great place to stay if your in the area or want to do park and fly. Everything is great. We would not even consider any other place. the staff is very good. We will be staying again in the future.

    « Nice but in the middle of nowhere »

    Nicely renovated lots of amenities but sit in the middle of no where. Away from highway, stores and transportation. Breakfast ok included scrambled eggs, pancakes/french toast sausge gravy & biscuits, instant oatmeal packets and your traditional continential style breakfast. Location to eat is small and people tend to hang out after eating limiting seating even more. The front desk personnel is usual sitting back in a corner sleep. Very unshaven and not clean and not customer friendly or helpful. Management can only be contacted by email and they don't respond. I am missing several article because I asked to extend my stay another night because I didn't arrive until 4 am and had to push back all my meetings but was told I couldn't so I had to vacate immediately. In my haste some things were left in the room and no one seems to care or did anything to help me get them back nor correct my bill

    « OK night close to airport »

    Reasonably priced hotel within short drive to BWI. Room was quiet and clean, providing a decent night sleep. The hotel was somewhat dated, particularly the lobby. I appreciated the late night checkin,

  • 3
    « Nice stay, terrible breakfast! »

    Our room was very nice, bed comfortable and the room was spacious. Coffee was available 24/7. My biggest complaint is breakfast....the worst ever!! No variety, small quantities...we had to go find breakfast somewhere else.

    « Great experience »

    The hotel was packed but when we checked in and stayed, we felt like the only ones there. The hotel is clean and a really great value. Free breakfast. I would highly recommend and I'd stay there again.

    « Nice room, good beds, average service »

    We arrived at BWI Airport apparently on the first day of summer vacation and this hotel was unprepared. The complimentary airport shuttle took nearly an hour to pick us up and the one driver was being run ragged. Likewise, at the desk they were understaffed and dealing with various problems that demanded a fair bit of time. I felt sorry for the night desk staff, but he was very helpful in getting the linens we were waiting for. We were happy to leave although the beds were comfortable and the room was nice.

    « Room nice, housekeeping fine, ice machine repair non-existent »

    I would love to be able to give this hotel a 5-star review because it does so many things well. I stayed for a week because I was visiting family and friends, so when I asked for extra hangers, they were sent right up. The room has a microwave, small fridge, and coffee maker, and the tv has a wide range of channels available. The bed was comfortable, and the linens were always changed out by housekeeping. The ice machine on my floor, however, was broken when I checked in, and it remained broken throughout my stay. Every time I saw a different person at the front desk, I asked to have the machine repaired. Every person said that maintenance would take care of it. It was still broken the day I left, 7 days after check-in. I got tired of going to the third floor for ice every day. Yes, I would return, but I'd want to know that my floor had an operating ice machine!

    « Overnight Stay for flying out the next morning »

    I had the occasion to stay here just one (1) night before flying out the next morning for the Kentucky Derby. I did use some of my reward points for the room. The hotel & staff were simply lovely. The room was just fine and I really don't have any complaints. One very slight issue was that I thought the hotel was slightly off the beaten track and not quite as easy to get to the airport as I had hoped. However, all went well and yes I would stay there again. Thank you.

    « Great Experience »

    We did a park n fly. However, we did not know you had to do something different for this. We simply booked the hotel and then asked if we could have a parking pass for our car. We were asked how we booked the room. We did through the general site and not directly Best Western Arundel. I am guessing maybe it was more money this way. Not sure. However, they were very kind and allowed us to leave our car. We stayed very little; checked in late and left for an early flight. They gave us to go bags for breakfas with a granola bar, water and fruit.

    « Convenient to BWI and a nice hotel for the price in this area »

    I was tempted to only rate it at a very good because of the lack of check-in service from the girl who felt her texts were more important than customer service; however, everything else from the quality room and internet to the nice breakfast spread made up for the front desk experience at check-in and somewhat at check-out. Room was clean and wifi worked great. There was a little noise from other rooms but not enough to keep us awake. The breakfast offered a lot of items and was very tasty.

    « Much improved! »

    3 years ago I wrote a bad review for this hotel because of our horrible experience! However, we went back because of price and proximity to BWI. We had problems again with our booking over the phone, but the front desk fixed it right away and went above and beyond before we even had to say anything! Bravo!

    « caring staff »

    When I check in the hotel, it was almost midnight and there is no restaurant nearby that is open. The shuttle driver offered to take me to the nearest 711 to get some food, as I was tired, I did not take up his offer. On knowing the situation, the front desk took the trouble to get me 2 bottles of water and 2 snack bar to get me by. The caring attitude is simply marvelous.

    « The BEST!! »

    I would love to go back and stay here again. This is the best motel for the value that I have ever stayed at. The motel staff went out of their way to make me comfortable and to communicate with my wife to get payment arranged. This was the best hotel experience I ever had.

  • 4
    « Capital Jazz Festival »

    Arundel Mill facility - Quick ride from BWI Airport - Very nice - Clean rooms - Pleasant staff. Hassle Fee - Quick check In- Check Out - - Services provided (Internet, exercise rooms, pool, restaurant) superb quality.

    « Very nice,convenient,pleasant staff »

    Excellent -nice modern accomodations-convenient to airport with shuttle bus-good restaurant next door. Recently renovated. Attentive front desk. Had a problem with noise fron ice machine-was corrected quickly. Restaurant staff friendly and food was excellent Will re-book at this hotel in future. Visit this area on aregular basis and this may become my "go to" place.

    « Noise was horrible »

    Bus loads of undisciplined kids (athletic teams) made our stay unbearable. They were loud in the halls and loud in their rooms. We`ve been guests at this motel for decades and have been pleased until this but if they can`t control the noise, we`ll look elsewhere.

    « Clean and Comfortable. Quiet Location »

    We stayed here as part of a group tour of Washington, DC. So, I didn't have the choice of what hotel we'd stay at. It's about an hour out of the city more or less, depending upon traffic. The rooms were very nice, with a microwave and fridge in them. We used the fridge to keep our drinks cold before getting on the bus each morning, which was handy in the heat. The beds were very comfortable. Since I was sharing a room with friends who like the AC colder than I do, I needed an extra blanket, and when I asked the front desk for one, I was actually given another regular comforter; not the usual standard weight common blanket. It sure made my side of the bed very cozy! The teens travelling with us in the group enjoyed the pool each night after a hot, tiring day walking DC. I put my feet and legs in, but would have preferred it just a bit warmer for my tastes. The sauna was popular as well. The Jacuzzi was out of order, which was a disappointment, so that's why only 4 stars. As a tour group, we ate our breakfast in a room separately from other hotel guests. The only thing one of our group mentioned is that it would've been nice to have yogurt in addition to the hot offerings--however, we didn't ask, so perhaps if we had asked the attendant assigned to us, it would've been an easy fix. The hotel is on a quiet roadway, away from traffic, so as long as people are quiet in the hallways/parking lot, the rooms are quiet. There was a noisy room down the hall from us, which some guests thought were teens from our group, but they were not. I'm guessing the front desk called them after checking with us and told them to quiet down, because after that, they were--although then I heard loud voices in the parking lot, so perhaps they moved it there--but that's on them, not the hotel. I would stay here again without hesitation.

    « best accommodations in 2 weeks »

    Free parking while we traveled, nice breakfast, pleasant staff, airport shuttle, We almost got on the shuttle from another Best Western and our driver was alert enough to get us off it. At 2 am that might have been a disaster.

    « sleep anad fly »

    I have used this hotel 6 times over the years and felt safe every time . I have traveled alone or with my young granddaughter and always had a good experience.. What easy way to travel to the airport .

    « ok stay »

    This is an ok place to stay with family, solo, or for a business trip. The free breakfast is just that a free mediocre breakfast that you can do without. the location is close to the airport so that is convenient.

    « Best Western...Always The Best! »

    Another great experience! Whether it is BW in Evanston, DC, Philly, or Baltimore....Best Western never disappoints! Great value, exceptionally clean, professional and caring staff! I look no further than Best Western when booking a hotel!

    « Awesome »

    Had a student group of 95 8th graders and the hotel did everything we could have hoped for to prepare for our arrival and accommodate us during our stay. When we had to take care of a situation, they provided shuttle service to a local store.

    « Clean room, fitness equipment and hot tub need repairs »

    Room was clean, breakfast and front-desk service were both fine. I chose this hotel partly for the pool/hot tub and fitness facility. We stayed three days, and the treadmill and hot tub had "out of order" signs the whole time. I did not see any maintenance or repair attempt. The stair climber did not seem to work either. The pool needed cleaning. With some repair and maintenance, this would be a fine place to stay.

  • 4
    « great value and location »

    great value and location..close to mall and with food and drink specials and live music right across the parking lot. hot breakfast with something for everyone. the shuttle will take you where you'd like to go and the staff overall are very attentive and helpful

    « Short stay »

    This is a beautiful newer hospital. The location is a little difficult to find if you are driving. Staff was OK, but they locked out my room that had been booked through a travel site, as they had only picked up one of the two days that I was going to be there. Overall ok experience.

    « ok »

    need some improvements details, the tv was not working and was no one to fix it. i notified the staff but could not do anything, i wish the could have done something about it so that i would have been able to watch tv. very disappointed. hopefully next time i get a good working tv

    « A good utility-stay place with parking & shuttle for BWI airport »

    Our main reason for choosing this hotel is its proximity to BWI airport near Baltimore. The hotel offers excellent shuttle service 24 hours a day to the airport, every 30 minutes. For a modest fee, we leave our car in the hotel parking lot during our trips, a nice convenience. A decent, hot breakfast is offered in the early morning, with good coffee, fresh eggs, pastries, breads, cereals and juice. The "ambience" is "hotel/train station lobby" but it's clean and efficient. The rooms are comfortable, with excellent free wifi and comfortable beds. Bathroom linens haven't seen any laundry bleach in a long time, so they give the "grayish" appearance of uncleanliness, though there's no indication they are unclean. Room doors are thin, so hallway noise can interrupt sleep. A single walking-distance restaurant on the premises prevents a feeling of isolation (this hotel is far from other eateries). The hotel is within easy driving distance of the gigantic Arundel Mall complex of stores and restaurants, so if you have a car, it's a good choice.

    « Good service and convenient shuttle service »

    This was one of the nicer hotels I have stayed in and the restaurant the Stained Glass Pub was a a good combination of menu selection, value and taste. The shuttle service to the airport was prompt and courteous and the light rail that leaves from the airport took me to the convention center in 30 minutes with a senior day pass of only $2.00 ($4.00 for under 65). The pool and hot tub were also well kept and warm. The only thing I would change would be the inclusion of a guest information book in the room.

    « Group Outing-Cruise-New Orleans »

    Excellent Hotel - very nice in all aspects - very comfortable, clean, decorated very nice. It was a very comfortable and inviting room and the bed was wonderful!! An amenity that is very valuable is It was great for an overnight stay to leave car parked and Hotel shuttles you to the BWI Airport and picks you up on return. This arrangement makes it extremely comfortable to fly out of and back to BWI. All of the Staff were absolutely wonderful. They were helpful and very friendly.

    « Good Value »

    Hotel is very clean and well kept. We have stayed here on previous occasions and are very pleased and well satisfied with the facility and the staff. It is easy on-easy off main high way and very easy to get to.

    « Nice hotel with excellent amenities close to BWI »

    This is a nice, clean place. Comfortable beds, quiet. The staffers were helpful. There's an indoor pool and a sauna, and an exercise room. Although it's close to BWI, it's not in a concrete wasteland.

    « Family pool time »

    We chose this hotel for the location (near family) and mostly the pool. The location was off the main highway so it was quiet although the parking was tight.The indoor pool was a big hit, heated and a large area for 3 feet, 4 feet and 5 feet swimming.Hours were 10am-10pm although the signs said 7am-10pm. A Jacuzzi and sauna were also pool side. A shower in the poolside bathroom was a nice surprise. Breakfast was a disappointment as there was no waffle maker as advertised & the microwaved pancakes got cold very quickly. The restaurant next door(Stained Glass Pub) was very good, a little loud but it was a pub, burgers, sandwiches, pizza etc.

    « Great place to stay near Baltimore »

    Great location - went to a baseball game in Baltimore. The restaurant adjacent to the hotel is great! Beds at the hotel are very comfortable. They do serve a hot breakfast at the hotel. Staff is very friendly.

  • 5
    « Clean, Above and Beyond Great Service »

    We arrived as part of a Facebook group - The manager was very well organized for such a large group! Room prices were amazing - we choose the Park n Cruise, and took the shuttle (a large bus for the day of embarkation). The rooms were immaculate, and decor throughout was modern and classy. We arrived hours before check in, and although typically would have had to wait, the manager allowed us early check in--well appreciated after 8 hr drive through the night. Continental Breakfast was served the following morning. Shuttle took us to and from a restaurant that evening. We took advantage of the pool and sauna, but unfortunately not the hot tub, it was cold, we notified management and eventually someone came to repair (after we left). Despite the hottub, I felt there was many ammenities and services that were above and beyond other hotels we've frequented in the past.

    « Great clean, accommodating and friendly hotel »

    Stayed with family as part of pre-cruise overnight with shuttle and parking while we were away for two weeks. Excellent breakfast. Room and entire hotel has been properly renovated and modernized. Many times we've seen sloppy upgrades done to hotels but everything here looks like it has been well taken care of. Friendly staff and overall cleanliness made this a great choice.

    « Elkridge Md Best Western »

    Working guys. All we need is a clean place to sleep. The rooms are clean. The hot breakfast is a nice addition. The coffee was good. This is not a fancy schmancy hotel. It is perfect for our stay and we will return whenever we are in town. The restaurant next door is convenient and the food is pretty good.. Did not visit the gym or pool. The staff at check in were helpful and friendly too. Our initial reservations were goofed up up that was all sorted out quickly when we arrived. No hassles at all. Only complaints : 1 - Parking was sometimes difficult but we are driving larger trucks 2 - The AC unit in one room was pretty noisy but earplugs corrected that.

    « Convenient for airport travel »

    This is our go to hotel for air travel and cruises. Their service to and from the airport or cruise terminal is wonderful. Drivers are courteous and they drive safely. The hotel is nice. Comfortable rooms, internet service and a pretty good breakfast,

    « Nice place to stay »

    Nice staff hotel very nice have booked it for when I take another cruise. They were great at taking us to and from the cruise terminal. Next cruise they will tae us to the cruiseterminal and pick us up at the airport on our return.

    « ABOVE & BEYOND »

    We always stay here, when in the Baltimore area. I always get a group together, for this hotel as I know what to expect & know they'll all be happy. This time, unfortunately, one of our group members became extremely ill, the morning of our cruise & had to go to the local E.R. She missed the cruise. She was so sick, they couldn't return to Kentucky, right away & had to stay at the hotel a couple more nights. They told me the staff treated them "like family"! I so appreciate their care of our group.

    « Great Hotel »

    We recently stayed at this hotel for 2 nights prior to a cruise. Hotel offered park and cruise package with shuttle to the port and return shuttle to hotel. Rooms were clean and comfortable. Breakfast was very good. Would definitely stay at this hotel again.

    « quick getaway »

    we spent the night here to catch our flight the next morn. No problems, shuttle was on time, staff was very nice. Place was clean and convenient. Restaurant was a plus to have right there. Very nice visit, would definitely use again

    « Not a very nice place »

    When we arrived at the hotel we were told we could not leave our car there while we flew to Florida for the week because I was using the employee rate. We have stayed at this hotel before and left our car there on the employee rate. The next thing was when we got to our room I started checking out the place (it's a habit...I am the housekeeping supervisor at our BW) I first noticed the receptacle cover was missing, then when I pulled back the sheets there were stains all over the sheets. I thought well it must be the water in the area because the towels looked really bad also. I went over to the HVAC to fix the room temp and it was the worst thing I had ever seen!! It had black mold all over it. It was really bad. We wanted to relax so we went to the hot tub and it was not sign or anything saying it did not work. It was cold and the jets did not come on when you turned on the switch. I was really disappointed, we have stayed here before and it was a really nice place. I am not sure what happen to it. When we fly out again I might just look into other places.

    « Nice »

    Hotel was nice and clean. The room was spacious and nicely decorated. The ac unit was very loud though. It was like a train was coming through the room every time it came on. There is a restaurant a stones throw from the hotel. Close to casinos too. Would stay again.

  • 2
    « What Kind of Hotel Has No Washcloths for their Guests??? »

    I've stayed at a lot of hotels, but this is the first that had no washcloths for their guests. When we asked for washcloths the second day of our stay, we were told there were none. How does this happen?? The room was satisfactory. The breakfast was okay, but I've had better complimentary breakfasts at other hotels. If you're planning to stay here, I suggest you take your own washcloths.

    « Park sleep and fly »

    Hotel is clean staff is very nice and helpful. Shuttle to airport was on time.dropping us off. Pick up wait was 10/15 min.i have stayed here a few times . Resturant next door had very good food. Price is average for park,sleep and fly hotel. Recommend this hotel.

    « excellent service »

    We left our car there while we cruised. We were picked up promptly and courteously at the airport and brought back to the hotel. Our room was spacious and very comfortable.The beautiful bathroom was a welcome sight with it's large shower. The breakfast the next morning was excellent as well. We also had dinner at the pub next door. Very good food. Excellent service both at the hotel and restaurant next door. We would definetly stay here again.

    « WE have our Sunair Dealers stay here . Recent Renovation program made a good place an even better choice »

    Sunair Awnings is a nearby national manufacture with dealers and vendors visiting throughout the year. In February we had 9 dealers stay at Best Western Plus for several nights. So this is a compilation of 9 very vocal dealers opinions. We have many Hotels in the Columbia, MD area from which to choose. We chose Best Western based on past performance and recent renovation. The Staff made remote reservation easy for our dealers, picked them up at the airport promptly, with no SNAFU's. Our dealers all commented on cleanliness and appointments of the rooms. Breakfast was a hit with plenty of fresh accessible coffee. BWPlus shuttle took our guys to and from our plant and finally back to the Airport promptly when meetings ended. Not only were there no complaints from any of the 9, but many unsolicited, very positive comments which included the Staine Glass pub located on the property. Great place for happy hour after a long day. Sunair wants our dealers to be happy . that's why we feel very confident in using BestWestern Plus, and plan to through out 2016 . Average price but way above average in Value

    « It worked well »

    Stayed here one night between a viewing and a funeral. Staff was friendly and quick with check-in and check-out. First floor room with a window that faced the main entrance was a bit noisy, but not too bad.Bathrooms are in need of some updating. Breakfast was well appointed but coffee station (where most are going in the morning) was small, cramped next to tables, and didn't flow well at all. More tables would be beneficial too. Overall not bad for a one or two night stay.

    « Airport/park hotel option »

    Very Good Airport/park option forBWI. Even a restaurant/bar next to hotel. Clean, modern and nice beds. Great to be able to park for over a week for free. Well worth the stay. We saw them constantly cleaning the floors, which was ideal due to the snowy weather. Our flight was before the breakfast time, so the clerk at desk gave us a bag of breakfast items for the am.

    « Very good. »

    Looks so nice after renovation was done. As always smart location with enough parking space. Personnel friendly and very professional. Rooms clean and comfortable. Restaurant next to the hotel with decent meals.

    « Great Park and Fly Package »

    We take advantage of this hotel's AAA Park and Fly package each time we fly out of BWI airport going on vacation. We spend the night prior to our flight to avoid unexpected traffic or weather delays. We have been very satisfied with the hotel and the transportation arrangements. The hotel is located about 10-12 minutes from the airport. Sign up for the shuttle when you check in to assure a seat at the departure time you need. Pick up upon your return is fairly quick once you have your luggage.

    « value & great stay »

    we loved using the Best Western Plus BWI before we left on our vacation. The staff was great, understanding when we had to use the business center because of an airline glitch. The restaurant on the property is great too. They turned what could have been a super stressful start into a nice one.

    « Park the Car---Cruise & Fly »

    Excellent hotel. Went on one way cruise from Baltimore to San Juan. We stood the night before our cruise. Parked our car at the hotel. Was shuttled to cruise port the next morning. We flew back at night. Was shuttled back to hotel where we spent another night. Less expensive than parking at the cruise port and taking a cab back from the airport to the cruiseport. Much more convenient. Adjoining restaurant was open at 11 p.m. when we got there. Late night menu had great chicken fingers and fries (hungry after the flight). A very good experience through booking this hotel.

  • 5
    « A great park and fly hotel »

    We fly out of BWI several times a year, we started staying at this hotel several years ago and using their park and fly. This hotel is excellent, they have updated the lobby and rooms, everything is beautiful. The breakfast is great with a big selection.

    « Very Impressed! »

    We stayed here before and after our cruise from and flight back to Baltimore. I was very impressed with the hotel - the rooms are very nicely done, very clean and very comfortable. We had a Kink, which has a desk, and comfy chair and table, a microwave and a fridge - all with updated modern decor. Evelyn checked us in and was very helpful and professional.

    « Exceptional staff »

    The staff at the Best Western Plus in Elkridge, MD is always courteous and helpful. The beds are extremely comfortable and the rooms are always clean. The adjacent restaurant, the Stained Glass Pub, is 30 paces from the front door! Very convenient.

    « Excellent Accomodations »

    The hotel location is great for cruising or flying. Park & stay is very convenient. Friendly staff. Good breakfast. Van shuttle staff always on time & courteous! We have stayed many times & this hotel is always clean. The lobby remodel looks great!

    « They went above & beyond with the shuttle van! »

    Our Southwest flight came in from Houston early at 7:30PM 01/12/2016. By the time we debarked & made baggage claim #3 it was past 8PM. We called the number for the shuttle driver with PremierParkingUSA over at 7454 Shipley Ave Harmans, MD. The call went to voice mail. I left a message our flight had arrived and needed a call back for shuttle to the car ASAP. 15 minutes passed, no call back so I tried again. The same voice mail. I even tried their customer service at corporate in FL. They were closed. not good. I tried until my cell phone battery was almost dead. So we ended up calling for the Best Western Plus-BWI- shuttle to take us to the Hotel. We'd sort it ALL out in the morning. After our breakfast I approached the desk clerk as what police agency serves the area. I had tried again calling the shuttle for Premier this time the outgoing message told me to re-check the number. It was correct to the receipt directions. The desk clerk summoned their shuttle driver to take us to the Premier Parking lot over on Shipley Ave to see if our car or anyone was still there. Turns out the week before our return the company had shut the lot down. Jim the BWP shuttle driver found a new review on his phone. When we got over there the gate was open, lot unattended, trailer office emptied, but our car was intact. We got in started it up and followed the Hotel shuttle van back to the Hotel. We were saved! Thank you staff of the Best Western Plus for being human beings that help other people above & beyond normal duty. Our room 408 on the 4th floor was spotlessly clean and comfortable. We could only get what they had left in the two double beds. So we took it due to our situation. It made our night and day 01/13/2016. Good job and a reasonable rate for that area!

    « best western bwi »

    great stay. clean, updated. friendly and professional staff. close enough to the airport, but far enough away to allow for a variety of restaurants and shopping nearby. great value for both room amenities and breakfast included. pub across the street is a nice little casual bar with good happy hour specials and live music several nights a week.

    « My home away from home »

    I have stayed here about 6 times in the past 1 1/2 months. The atmosphere here is very quiet. It is not on a busy street. Even though its near the airport, you never hear a noise. The staff is very accommodating. They know which room I like and that is the room I get assigned to. The staff is very professional. I have never had any problems when I stay. I have booked this hotel for my upcoming conference in April 2016.

    « Park and Fly »

    My wife and I have stayed here many times, using the park-and-fly plan. This hotel is excellent in every way, and the van drivers are especially helpful. Our room was comfortable and quiet. The complimentary breakfast was good.

    « Very very good but a little far from the airport! »

    We got stuck in Baltimore and since Delta has a deal with them we got a room in this hotel. The hotel itself is very cozy with surprisingly comfortable beds. Even though I could only afford few hours of sleep I got unexpectedly good quality rest there! The staff is very nice. The only down side is that is about 15 mins away from the airport. They have a shuttle leaving every 30 mins so it's not a problem although if I had to chose my hotel I'd pick something closer. Anyhow very good experience.

    « Comfortable airport hotel with park-n-fly option »

    We have several times used this hotel as a park-n-fly location when we're flying through Baltimore-Washington-International airport. Its rooms are reasonably spacious and clean, its bathrooms small and clean, its free airport shuttle almost always runs on schedule (every 30-minutes), and its staff are courteous, if busy. Although the included breakfast buffet is excellent, with a wide variety of choices, including fruits, juices, eggs and pastries, the breakfast venue is directly in the hotel lobby and quite small. Because this hotel is often very busy, the breakfast location is sometimes overfilled with guests, and spills into the elevator/frontdesk/front door area. The park-n-fly-option works very well. See the hotel's website for pricing and details, but generally, you get up to 2 weeks' free parking included with a one-night hotel stay either before or after your flight. The parking lot can be very full, but we have never been unable to find a spot. The hotel is located adjacent to a small restaurant/bar, which is OK. But there are no other food options within walking distance. This hotel's location can be difficult to find while driving; it's address is in "Elkridge" Maryland, but the exit to reach the hotel specifies "Laurel," and the "Elkridge" exit takes you elsewhere. (Pay careful attention to the driving directions.) This hotel is also about 15 minutes' drive from the enormous Arundel Mills shopping mall, which has lots of dining and shopping options.

  • 5
    « Would not travel without it »

    We always stay here whenever we fly out of BWI or cruise from Baltimore. It is the best deal going. The rooms are spacious and very clean. The beds are extremely comfortable and always provide a great night's sleep. The staff is very courteous, and the shuttle drivers are considerate of special needs and always helpful. We cannot praise the Best Western Plus in Elkridge enough.

    « Great hotel, friendly staff »

    This hotel is a fantastic option when In Baltimore. They have a convenient shuttle that will pick you up at the airport and also bring you to the mall or restaurants in a close proximity to the hotel. The front desk staff, shuttle driver and housekeeping staff are all very friendly. The rooms are clean, well maintained and modern fitted with the amenities you need.

    « great hotel for park and stay at BWI »

    Our group of ten used this hotel for a recent park and stay reservation for a trip from BWI airport. Staff were cheerful and courteous and hotel is clean and convenient. Shuttle service and hotel parking were great. We would highly recommend it and would definitely stay again.

    « Problem free »

    I rate my motel experience on friendliness and the pool. The folks here were very friendly and the pool was delightful. I couldn't have asked for more. But I got more. The room was very clean, WIFI easy and breakfast delicious. Also Nihad who drove us to the pier and back was friendly and willing to tell about the area.

    « Pleasant stay »

    Best Western Plus BWI Airport Hotel in Arundel Mills was a very nice hotel close to many attractions. The staff & rooms were nice. The breakfast was tasty and plentiful. Very good overall experience. Will stay again soon.

    « Hotel »

    This hotel was recently remodeled and the updates were very modern. I thought it looked beautiful. The breakfast buffet was standard. The checkin was quick, and we were able to checkin 1.5 hours early which was wonderful.

    « Great start to Vacation »

    We checked into our hotel for a one night stay before starting our cruise from Boston to New Orleans. We took Amtrak from Baltimore to Boston to begin our trip. The hotel reception area is very pleasing to the eye compared to our stay in March when it was being totally renovated. Love the Stained Glass Pub which is adjacent to the hotel where we went to have a pre dinner drink and appetizer. We then went to Timbuktu for dinner which is not far from the hotel. We left our vehicle at the hotel for 20 days and love this about the Hotel. The next morning we were dropped off at Amtrak from the Hotel Shuttle by a most pleasant driver and when we returned we called the hotel after picking up our luggage and was picked up promptly from another pleasant driver. We will be back in January, love the friendliness of the staff and the breakfast is very good too.

    « Nice and Convenient »

    I wanted a hotel that was close to the Toby's Dinner Theatre in Columbia, MD. The hotel chosen on my last excursion was ok but not very easy to find. This hotel surpassed my expectations in location (easily found), decor (beautiful), and amenities (loved, loved the spa/ whirlpool area). The bed was so comfortable. The breakfast the next morning was delicious.

    « Great option »

    Stayed before flying to Jamaica, used the long term parking option. The room was great, breakfast perfect before leaving for the airport. Wait time for the return shuttle was less than 15 minutes. Raining on our return and driver left us out directly at the vehicle. No complaints on the stay.

    « Perfect stay. Very nice room. »

    Nice room with a full kitchen with everything you might need (dishs) and a sofa bed. Breakfast was good. The room was quite and clean. Lots of electric outlets for charging all your electronics. I recommend this hotel.

  • 5
    « Couldn't believe how nice this place was »

    We stayed here one night while flying our of BWI for our honeymoon. We utilized the park-n-fly package, we highly recommend. The hotel was extremely recently renovated and clean. Our room was really nice. The best part of our stay was the shuttle service. Shuttle arrived on time and the driver was nice enough to help us with our bags. If we are ever in the area again we will definitely be staying here.

    « Nice hotel but too far from port for Cruise/Park Package »

    Booked the stay one night and park for free during cruise last week. My bad I didn't realize hotel was not close to Cruise Baltimore until shuttle ride over on embarkation day took longer than map indicated. Purpose parking was ease of getting on the road after cruise and proximity of hotel to interstate in addition to saving cruise parking fee. This hotel shuttle is also used for airport pick ups etc. We called at 7:25 a.m. and waited an hour for the shuttle! Takes 20 minutes to get to hotel so even though they stated to us it was "On the way" it wasn't apparently. Would have taken cab back if they had said it was that long Other hotels closer to port with same cruise/park package came and went twice while we waited.

    « Great stay! »

    Excellent stay at an excellent hotel! We arrived a little early and our rooms weren't quite ready so we stepped next door to the pub and grabbed some lunch (very good food and drink selection). We ended up going back to the pub later that night for some a couple drinks. Loved how convenient it was being right beside the hotel. I really enjoyed the look/decor of the hotel and the rooms. Very contemporary and very clean. You can tell they really keep up on updating the hotel and keeping it clean for guests. We had a King room and the bed was very comfy. The breakfast was really nice too. They had a nice selection to choose from and the ladies working the breakfast bar kept it clean and replenished. We also enjoyed a dip in the hot tub and heated indoor pool one night. All in all, great hotel and would definitely stay again if we are ever in that area again.

    « Excellent hotel »

    Always an excellent stay at Best Western. We arrived early and our room wasn't quite ready so we were able to step next door and grab some lunch at the pub right next to the hotel (which had excellent food). By the time we finished we were still an hour early for check-in but they had 2 rooms ready to go for us and allowed us to check in. I really enjoyed the look/decor of the hotel and everything was kept very clean and updated. The breakfast was really nice and the ladies were constantly on top of replenishing food items and cleaning up the area. We also enjoyed a dip in the hot tub and indoor heated pool one night. Definitely a great place to stay and would highly recommend.

    « Great property! Will visit again! »

    We just spent the weekend here, and got to enjoy the King bed suite. The hotel is a bit of a mixed bag, some really good, and some strange, but nothing bad that we encountered. First off, check-in was smooth and easy. Not much to say about it, we got there, the friendly desk staff got me checked in without a hassle, and I was off to the room! The room, as expected was very nice. A ton of space to stretch out in. A refrigerator, double sink, shower/bath, a big tv and living area, and a very comfortable bed! Seriously, the bed was almost as good as my one at home! The tv was set up in a way that made it difficult to watch from the bed, which was a bit strange, but not that big a deal. The TV is an HDTV but no HD channels, again, weird, but not a huge deal. I would have really liked it if they had on-demand movies in the room, or if it was set up with the wi-fi to let me play my netflix account on the tv (the app is installed, but didn't seem to work). The breakfast was pretty decent with a good spread and options. The pool area was my least favorite area of the property... but even that wasn't bad. They have an indoor pool, hot tub, sauna, and exercise room. The weirdest part of the pool area was the paving they chose for the floor. Its little pebbles in cement. OUCH! Walking on it barefoot was unpleasant. We got in the hot tub, wondered where the jet controls were, and they were on the exact opposite corner of the pool area. Why are they WAY over there? I imagine that there is a reason, but good lord, that combined with the paving in the room. Unpleasant. The jets weren't very powerful either, usually hot tubs are frothy with bubbles. This was more like a hot bath or soaking tub. Pleasant to sit in... not what I expected. The pool area was not also very clean. We got there early, and many of the housekeepers were returning to the housekeeping office when we were leaving the pool area. Based on the condition of the rest of the hotel, I suspect that they just hadn't had time to clean it yet. The location of this place is amazing! Its close to the Arundel Mills Mall, Maryland Live! Casino, a host of dining and entertainment venues, and BWI airport but is located on a quiet side street. I'd book it again just for that reason! All in all, some less than awesome at this property, but I will DEFINITELY return, and you should try it out too!

    « Great Sleep and Cruise package »

    If you are considering staying over a night before your cuise, this hotel has a wonderful package. The sleep and cruise package include free parking and a nice buffet breakfast. Eggs/ fruit/yogurt/ juices etc...but no Waffles. We spent a good deal of our time here in the indoor pool area where we had our Pre-Cruise get together with our Facebook Cruise group. Pool was supposed to close at 10PM but they kept it open til almost 11PM . Rooms were spacious and the restaurant across the parking lot had good wings and bar foods and it was open late. The hotel itself is in a very private location. We felt very safe and comfortable leaving our car there for a week. Parking lot was well lit and there were cameras in various locations for the security minded. We would certainly stay here again.

    « Very, very nice »

    We cruise out of Baltimore a lot. We usually stay at the Holiday Inn Express at the Stadium or the Hampton Inn in Glen Burnie, this hotel is so much nicer, much nicer area, nice staff, very clean, nice pool and just very well upkeeping. We will never stay any where else in the Baltimore area. We booked the cruise package with the free parking, free shuttle and breakfast. I suggest you book here you will not be disappointed.

    « Comfort and Convenience in the Right Place »

    We needed a hotel within easy driving reach of a South Baltimore location for a very early morning appointment. Checking availabilities, we found this hotel the best choice, requiring only an easy 20 minute drive to our destination. We were very satisfied with our choice; the hotel is well kept up, makes an excellent impression upon entrance, and the room we had was spacious and comfortable. Beds were comfortable and we appreciated fridge (for diabetic supplies), microwave and nice desk, making for a very pleasant stay. Breakfast was a bit disappointing: there was an egg and cheese mystery dish that had no discernible taste, pancakes were unimpressive and cereals offered were all sweetened, baked goods looked tired and unappealing. But, overall, we were very satisfied with our choice of this hotel.

    « Stayed overnight to shuttle to the airport in the morning »

    Very nice place. Good breakfast. Allowed me to park car there while I was out of town for 3 weeks. There was a very nice Irish pub on the property. I enjoyed my stay. Upon my return the shuttle picked me up at the airport and took me to the hotel to get my car that had been parked there for 3 weeks.

    « Just what expected. »

    The hotel was just as presented online. Clean and convenient. We heard the hotel was full at the time of our stay yet, the staff handled everything fine. There was enough breakfast for everyone and it really did not seem like anyone was overwhelmed by all the travelers. The pool is a nice feature.

  • 4
    « in the middle of nowhere... but nice..YES i would go again »

    This place is in the middle of nowhere...check-in was fast and easy.. and the front desk was on the money.. any problems, they noted... room was comfy BUT NO REFRIG! The bed was firm, and it was HIGH. that's one thing I have to say I am glad there were no kids in this room or else a fall off the bed may have been a problem...flat screen tv and plenty of pillows.. the rooms were also sound tight as I didn't even here the bar next door... yes, I would go again

    « Everything you would want »

    We stayed here the night before flying out and then again on our return around midnight at the end of our trip. The shuttle service was timely and professional, even in the middle of the night. Hotel is clean, modern, efficient and friendly with quick easy checkin. The breakfast buffet is ample and tasty. Beds are really comfy with no a/c noise in room to disturb sleep.

    « good experience »

    I stay a night for business trip in Baltimore. After comparing location and rate, I found this BW property is very convenient travel to the city not mention free 24-hour shuttle to airport, new facility, good service, breakfast. very good experience overall

    « Hotel is fine, but surprisingly the breakfast is horrible »

    Hotel is fine. You can walk to the Dorsey MARC train station (there is a hidden back entrance with no signs). What stands out is how horrible the "free" breakfast is compared to competitors. Hilton properties have good breakfasts with usually a waffle maker and real eggs. I don't know what Best Western's typical fare consist of but here the eggs are a prison/school food type of powder or liquid. There are dry overcooked diced potatoes which appear to be previous night's leftovers from the Irish pub next door ( I saw a woman pour them out of a rubbermaid container). They have bread, low quality store type plain bagels and a couple English muffins. Pretty much it except for some nasty looking pre-cut fruit and stale mini-Danish. The whole spread is heavy on simple carbs and looks like leftovers if not cheap poor quality food.

    « Great Stay! »

    We stayed at this Best Western while we were in town for a wedding. It was very clean and everyone was friendly. If anyone is looking for a place in this area to stay I highly recommend it. Just get up early if you want to get the breakfast.


Getting to the hotel ...

All directions
·From: I-95 North or South. Take Exit 43(Route 100 East) to Exit 6A (Route One South) and at the first light make a left onto 103 East Dorsey Road. Continue by making your first left onto Dorsey Road. The Best Western Plus BWI Airport Hotel/Arundel Mills will be straight ahead on the left. ·From: I-295 North or South. Take Route 100 West. Then take Exit 6 Route 1 South. At the light, make a left onto Route 103/Dorsey Road. Make your following left to continue onto Dorsey Road. The Best Western Plus BWI Airport Hotel/Arundel Mills will be straight ahead on the left. ·From: BWI Airport. Take Interstate 195 out of airport towards Baltimore. Follow Interstate 195 to Interstate 295 going south to...

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