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Best Western Hotel Eindhoven, Eindhoven

3.5/5  - basé sur 280 notations.
Leenderweg 80, 5615 AB, Eindhoven, Netherlands - See map
Best Western Eindhoven - Best Western Eindhoven The Best Western Eindhoven is ideally located in the center of Eindhoven. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

The Best Western Eindhoven is located close to the city center, near Eindhoven Airport. The hotel is in the perfect location for trips to Eindhoven for business or pleasure. The rooms are spacious and comfortable and when staying here you can sit down for a lovely lunch or dinner in our restaurant, La Columbine. Enjoy an evening drink or snack at the bar, or use our three multi-functional meeting rooms. Our hotel rooms have all the facilities you need to enjoy a comfortable night’s sleep, including extra-long beds. The atmospheric La Columbine restaurant, where we serve breakfast and an inspiring evening menu, can seat around 60 diners. A warm welcome also awaits in our bar where we serve snacks and drinks. Our spacious and comfortable meeting rooms can accommodate up to 100 people. The rooms are equipped with the latest technology, and include free Wi-Fi. Make use of our expertise for a successful event.

Best Western

Hotel Eindhoven

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Hotel advantages

  • Restaurant
    Restaurant
  • Air conditioning
    Air conditioning
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
based on 282 guest reviews
NOTE ISSUED
Excellent
52
Very Good
106
Average
100
Poor
21
Terrible
3
REFER TO NOTICE
Business Business
76
Couples Couples
101
Family Family
30
Friends getaway Friends getaway
44
Solo travel Solo travel
23
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Staff try hard but poor quality and bad noise disturbs sleep"

2
07/11/2018

Visited this hotel and fully get that it is not a high end location. Staff were keen and seemed to want to look after you Hotel is a bit isolated and has very Limited amenities Rooms are very small and old fashioned Shower room is very small and built within the limited box room. Key issue is the shower room air removal system which rattles away all evening and in to the night. It is a noisy fan within the walls which vibrates and echoes and actually stopped us sleeping both nights We asked reception to see if it could be fixed but they said there was nothing they could do The fan stops rattling away at 1.25 am, we know because we were laying awake hoping it would happen on both nights. Question is why the hotel cannot turn it off at say midnight , as it is obviously centrally timed. The irritating thing is that they obviously can control this but choose not to..that is unacceptable. Hotel otherwise is functional but can not recommend it. Get a quieter fan or turn it off earlier

"One day trip to Eindhoven......Fantastic staff!"

5
05/11/2018

24th October - I stayed at the Best western Hotel Eindhoven for a quick trip to watch the |Spurs v PSV match. On arrival the hotel was very neat & tidy & very good considering the good value of these rooms. I was met by Linda at reception who was extremely polite & helpful! The game was slightly disappointing however on arrival back to the hotel we visited the bar where the staff were welcoming & of course we had a great evening.... On leaving the next morning to return to the UK I managed to leave an expensive jacket in the room...........when i called Linda said that they had the jacket & would post back to me immediately which she did & is with me now. I cannot express enough how polite & helpful the staff were & of course I am very grateful of the honesty & ease of dealing with the Best Western! If all of their Hotels are like this one then I will be looking to use the Best Western where ever I can. Thank you.

"Free parking - basic hotel"

3
07/10/2018

Stayed here for a night while working. The hotel is pretty basic, really what you would expect from a Best Western. The room were OK, even though a double room really should have two chairs in my opinion. The breakfast was good, but coffee was not. But really great parking in the back, it felt secure and it was free. Very nice!

"Basic Hotel. Needs renovation."

4
28/07/2018

Stayed here for a night on a business trip. Good location with many restaurants and a supermarket nearby. The lobby is quite small and the reception as well. Lift is old and looks aged. So do the rooms. For a business trip, it really did not matter much as I had a table in the room to finish my work. The bed was comfortable and the bathroom was okay. The buffet breakfast was okay for the category of hotel. The staff is quiet friendly, smiling and always helpful. Verdict: Good place to stay if you are on business and your office is not too far from here. Would not recommend for leisure stays though! Hope the review helps ! :)

"Holiday "

5
24/07/2018

Superb hotel. Room was spacious, quiet air con unit that worked. Slightly outdated shower room but clean and functional. Staff overall friendly and helpful, only one unpleasant member of staff. Situated out of town, leaving a 20 minute walk to main shops. Excellent Egyptian restaurant opposite called Luxor. Hotel breakfasts were varied, with a good choice of bacon, beans, scrambled egg, various local cheeses, ham, cereals, hot drinks, fresh and varied bread.

"2 nights."

4
17/07/2018

We stayed here for 2 nights whilst going to Andre Rieu concert in Maastrict. The hotel is located just off autobahn with traffic constantly going by so we upgraded our room so we could have airconditioning for 10 Euros per night. We ate in on Saturday evening and the food was very good, rooms were large and very clean. The hotel was on the outskirts of Asten and it was a walk of about 20 - 30 minutes to the centre, we got a taxi the the centre. We learnt that it was not possible to get a taxi back on weekends so our taxi driver gave us her phone number so a bar could phone her and let her know where we were.

"Basic Hotel, needs polishing up its act."

3
09/07/2018

Stayed at hotel 4th-8th July with large group. Room adequate, long wait for small amount of water in kettle to boil in room. Breakfast stayed exactly the same for four morning's,continental choice or grilled bacon, baked beans and a scrambled egg concoction. Toaster took 5 plus minutes to toast bread!Did not try restaurant in evening, but they offered small selection at fixed price which one guest described to me as awful. Suggest breakfast and evening food has a revamp to give more variety and better quality. A 15-20 minute walk takes you into centre with big choice of range of restaurants and bars.

"Worked well"

4
04/06/2018

Excellent hotel, 20 min walk from town centre and on a bus route from the bus station, which is beside the railway station. Good breakfast and friendly and helpful staff. Kettle and tea and coffee making facilities in the room.

"Medium hotel"

3
27/04/2018

For one night sleep it's alright. Very good location, near city centre , all restaurants, pubs and shopping centre don't need any public transport . Bad thing rude staff, but rest things it enough good compared with price.

"Not The Best Western"

3
15/04/2018

Hotel is about 20 minutes walk from the city centre and the buses stop outside the hotel. I would recommend using the public transport as the taxi's are expensive. The rooms were small but clean. Television remote did not work and when I asked for new batteries at the reception I was greeted with good luck. I am a rewards member but was told they only recognise gold members. The drinks were reasonably priced at the bar and the barman was very welcoming. Would I return one day, probably not.

"Great Value"

4
25/02/2018

This hotel was great value. It was about a 25 minute walk from the centre and was on a bus route. Our room was warm and clean and the staff were very helpful. There are no restaurants around the hotel so if you don't pay for breakfast you have to go into the centre. I would stay here again.

"Very good"

5
06/01/2018

Lovely hotel. Had a bedroom on the street but had no problems with noise even though it was over new years eve. Spotlessly clean and very comfortable room. Staff very friendly and helpful. Cannot recommend it enough from that aspect. Nice restaurant and a Chinese right next door. About a 15-20 minute walk to the centre of the town where there are lots of great shops, bars and restaurants. Really enjoyed it.

"Good price quality, nothing special"

3
01/01/2018

The hotel location is convenient: a 5 minute ride from the highway and just 15-20 minutes walk to the city center (there are bus stops in front of entrance). The room was quite okay, nothing special and no noise from outside. Soft mattress, a bath/shower which was a bit old (cracky) and no fridge. Strangely, our shampoo was not refilled before our arrival but after asking at the reception we receive a new bottle straight away. In short, I can recommend this hotel if you just want to stay for 1-2 nights and do not expect any luxury. Price quality seems okay. The staff is very friendly and helpful!

"Nice hotel"

4
26/12/2017

A nice and clean hotel with serviceminded staff. Located not in the centre but still with a number of restaurants nearby just few minutes walk. Breakfast was ok. The hotel can for sure be recommended.

"Great staff"

4
13/12/2017

This hotel is a 20 minute bus ride from the main station and the bus almost stops outside. The room is cleaned daily. The room is quite cold even with the radiators fully on. The staff are very helpful and offer good advice. The room is comfortable and has a good size bed. Dutch people are the tallest so it was nice to get a bed where my foot was not hanging out. The only thing I did not like was the closet. It looks like an afterthought and takes up lots of space. It has a mirror in the centre that makes it looks even larger than it is. There is a large supermarket next door and two restaurants close by

"Very helpful staff"

4
13/12/2017

Stayed here for 5 days during my work trip to Eindhoven.. Its a good business hotel with decently sized rooms The staff is here is very helpful and cheerful.. They are very accommodating I did not like the breakfast spread though - they just have some bread, bacon and cheese along with tea and juice on the side - for EUR 15 i would recommend the bakery that is just a 5 minute walk from the hotel - its called Puur Pien

"Great value ,central location"

5
24/11/2017

We have stayed with the mercuri hotel group in koi samui and we where önc? again not disappointed. Spotless clean really helpful staff and very knowledgeable about not so tourist touristy stuff. The restaurant was great and so where the few beers we had followed by the few more we had in a locals bar that was recommended by the hotel staff , it turned out to be great crack with the locals.

"Great and Cheap!!"

5
25/10/2017

Visited here for 5 nights during dutch design week, fantastic stay, lovely staff, house maids did a fantastic job each day and really convenient location to access the whole of eindhoven!! Great stay!!

"Good stay"

4
06/10/2017

A very good BW compared to the typically ones in the next US. It appears that the hotel was renovated not to long ago. The room rate we got was competitive, which came with free internet and parking. If I come back to Eindhoven again, I'd have no issue with picking this hotel again. BTW, this hotel is about 15 minute walk to town center.

"Staff is wonderful!!! ALWAYS! Bar is just right with an adjoining casual seating area."

4
29/09/2017

A group of fifteen on a WWII expedition.. enjoying Market-Garden festivities in this welcoming city. My third visit here with our tour groups - as many as forty-four people in tow for three nights. parking.. very tight behind the building.. but manageable. NOT for motor coaches though.. easy access from the street with a "pull in" area to get in/out of coach, taxis. Watch the bike lane! no rooms on ground level. Small elevator.. can only take 2-3 people and standard size pieces of luggage on each trip. ask for 2nd/3rd floor rooms and just take the stairs if you only have an overnight bag rooms are clean, moderately sized for two people, beds are comfy, two types of pillows.. a soft, squishy one and a firmer one. CNN in English and maybe BBC on wall mount TV...seems as if other channels were Dutch, French and maybe Germans. WIFI was okay unless everyone was piling on at the same time at the end of the day.. then a teensy sluggish. bathrooms varied among our group.. some had tubs, others just a stand up shower stall. housekeeping staff very efficient and thorough. breakfast was great... grains, cereals, breads, scrambled eggs, bacon, sliced hams and cheeses, fruit, yogurts, juices.... coffee machine .. so our American group "made due" with cappuccinos and espressos.. while longing for our 10 ounce mug of Dunkin Donuts coffee dinner service was adequate... standard fare of chicken, potatoes, vegetables, dessert... the staff is fantastic, and always has been... which is why we return here...so friendly.. and genuinely interested in customer service... good location.. about a mile walk to the city government offices.. and not too bad to get out of the city traffic in the morning... and on the "Highway" I'll definitely book here again for our tour groups!

"The best times are over"

3
01/09/2017

The hotel looks a bit used. And also everything in it. I think that their room color scheme (dark blue and brown) was not picked wisely and already small rooms look even more heavy and you feel like the whole room will come crushing down on you. Not a pleasant experience. The restaurant looks nice though, and the breakfast is average. A little too expensive if you ask me (15,5 EUR per person and the selection is nothing special).

"Holiday"

5
25/05/2017

We checked in by friendly male staff, room was big enough with air condition, there is kettle in the room for making hot drinks. Public area clean and tidy, free car park. Had drink in bar area, very clean, very friendly staff. This what I like: friendly, professional and helpful staff who can give you advice or just have a quick chat. Mandy was funny, will back next year.

Best Western E, Front Office Manager at Best Western Eindhoven, responded to this review
Thank you Tony, I will Mandy about your review. See you next year!

"Great for Bed and Breakfast, with Bus station just across the street"

4
09/04/2017

Stayed here for 1 night for business. Even though the location is not in centrum, but access to city center is quite easy, with bus stop just across the Hotel's front door. Room space a bit small, but this is not a resort, so just for a good night sleep, it is still ok. Room was clean, bath room ok. Soap and shampoo available.

Best Western E, Guest Relations Manager at Best Western Eindhoven, responded to this review
We appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

"Simple Hotel, nice staff, service could be better"

3
30/03/2017

This is a fairly small hotel, but the room was clean and comfortable for sure, i stayed for 3 nights. The staff were great and helpful at every chance, and i enjoyed the food in the restaurant. The room was fine, it had everything you need, and was always kept clean. I found the service in the bar / restaurant was a little inconsistent. Always friendly, but each night i was there when it got to about 10.00.pm it was quiet and the staff were off somewhere else so it was hard to get any drinks. Otherwise it provides a good, simple experience. I'd be happy to try it again.

"Eindhoven NED"

5
30/03/2017

We were there for 2 nights for a small NED trip. We were only at nights. It was perfect for us. The room was clean and the staff were very friendable. The room equipped with water heater, 2 mug, tea filter, instant caffe, sugar and canderer. It was a nice surprise for us. Thank you.

Best Western E, Guest Relations Manager at Best Western Eindhoven, responded to this review
We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

"Simple room but very soft mattress and not so quiet in the night but free parking 20 min walk into the city centre."

3
14/10/2016

Location Hotel is quite well located, just on the outskirts of the city centre in a residential area. Depending where in the city centre you are headed , it's only a 10 - 20 minutes walk to the centre. Nearby is a supermarket, cinema and some restaurants. Bars & shops as well. Room Room on top floor was quite a simple room, a notch up from Ibis but similar set up. The bed was soft , one of the softest mattress I have slept in. It's ok but a bit of shock when your home mattress is firm. It offers these 4 pillows that aren't very soft so it's a bit mis match plus they lay the duvet all the way to the back under pillows. which seems like they can't be bothered to make a bed right but then that just might be their standardised way. Behind bed in centre is a convenient lights main switch plus either side are tiny bedside tables with lamps and Flexi-lights. Ok for reading but they aren't right over the bed etc. Plus a phone on one table . No nearby plug sockets. A jazzy arm chair comes with a small table and then there is a very small desk where lamp exists and two EU plug sockets. Facing the bed , to the side is a TV with 28 or so channels from all over Europe. It's seems standard cable but good selection. There is an open wardrobe with coat hangers , luggage rack with kettle and some teas/coffee plus a safe - not large enough for laptop but money, tablets and phones all fit ok. The bathroom reminds me of IBIS hotels design, very poky with a shower cubicle - they use a combined shampoo / shower gel dispenser but best western does include a mini body lotion item , vanity set and odd face towels by the brand Bhuvana. There is a hair dryer plus EU sockets The room has a large radiator , as well as a air conditioner unit. Windows can also open but quite noisy as main road is outside. Overall I slept ok but the mattress is so soft, the room is clean but overall quite small and simple for BW. The noise which can be heard throughout did wake me up a few times- both the road and other guests. One thing to say is a odd un welcoming smell as you walk in but that is not that noticeable after a while. Facilities The hotel offers free secure WIFI for multiple devices. It worked fast and was well. There is a bar and restaurant but did not use these but looked nice and colourful. Breakfast is charged at 15 Euros. I did not try since the supermarket a 2 min walk was a cheaper option. There is also free parking but it's not a very orderly car park ram packed too hard to park but I guess I was there with last free place at night. Decor in the hotel is colourful and it is very clean. They do offer some vending machines both drinks and snack items at reception. There is also some conference rooms. The hotel does offer a small elevator and they offer some airport luggage carts for you to use for your bags. Staff Staff are very pleasant and helpful. AsIi arrived the car park was explained to me as too full so told which streets to park nearby which are free during the day- was a bit disappointing to hear as this was one of the reason I booked hotel was for free parking. Later though when i was about to move car from directly outside (which is free after 9pm-9am) and asked staff which streets to go for, I was told a space became available and staff were keen to tell me. Overall check-in and check-out was fast and staff did so in a friendly manner. Overall the hotel room is ok but felt slightly over priced. Walls are also thin so you hear you a lot during the night including the road outside. It was quite a convenient location but I think I would try somewhere else if I come to Eindhoven again. Somewhere more quieter room as I am a light sleeper, plus the mattress was just too soft for my back. It was a last minute booking so perhaps the £62 rate is higher than their normal rate for a Thursday night.

Best Western E, Guest Relations Manager at BEST WESTERN Eindhoven, responded to this review
Dear Docdot, We very much appreciate your comments regarding your stay. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

"Quaint but Noisy with AMAZING Breakfast"

4
23/09/2016

The reason I am giving a four is because of the lovely staff at the hotel. We were received in true Dutch fashion, with smiles and politeness. Everyone on the staff was very helpful, it is not a nice, only because of the noise level of the hotel, although the street was pretty quiet at night, I could hear my neighbours very distinctly. Since this was a work trip and I needed to sleep to be fresh and ready to perform my duty the next day, the fact that the walls are so thin and you can hear your neighbour is a bit of a downer. There are no mini bars and no iron. The breakfast on the other end is awesome. It is buffet style with a lot of great choices. I would definitely recommend this hotel for vacationers.

Best Western E, Front Office Manager at BEST WESTERN Eindhoven, responded to this review
Dear Renee, Thank you for this wonderfull score. We appreciated you comments and we can work about this! Please, let me know if you come to visit Eindhoven again! Kind regards, BW Eindhoven

"Never Again"

1
16/09/2016

We booked a two bed room but we got a one bed room. Terrible night with my adult son sharing a small bed. Room was smelling badly...Breakfast poor quality and too expensive for the selection of breakfast items. The only positive to mention was the hotel staff, the lady at the reception really tried to help to get the room we booked but no two bed room was available.

Best Western E, Guest Relations Manager at BEST WESTERN Eindhoven, responded to this review
Dear Sir, We spoke about this matter at the reception desk. Thanks allot.

"Good accommodation and location"

4
11/09/2016

Great hotel! Clean with friendly staff. I didn't eat here so cannot comment on that, but the rooms were very good - long comfortable beds and bedding, some Brit TV channels for that downtime, clean, tidy and presentable. Location is perfect for a 15 minute stroll into town.

Best Western E, Guest Relations Manager at BEST WESTERN Eindhoven, responded to this review
Dear Mr. Steven M., Thank you for posting this review on Tripadvisor about your recent stay at our property. It is very important to us and we appreciate your feedback. Good to read you enjoyed the hotelroom and the city as well. The next time come to the reception, they will tell you something more about the city?! We hope you will come back and see us again.

"Efficient convenient - but be careful with the shower"

3
08/09/2016

The Hotel is close to the Center.. Easy to reach.. Has free parking opportunities And a Restaurant inhouse, more in close walking distance...as well as a super market. Unfortunately I had a bad experience with the shower which changed temperatures from warm to extreme hot within seconds So i continued with a cold shower to be on the safe side

Best Western E, Guest Relations Manager at BEST WESTERN Eindhoven, responded to this review
Dear Mr. Treogen, Thank you for posting this review on Tripadvisor about your recent stay at our property. It is very important to us and we appreciate your feedback. I am sorry to read, that you had a hot shower. We will look at this problem directly. Thank you for letting us know. We hope you will come back and see us again.

"Eindhoven in between get-a-way"

4
07/09/2016

The hotel staff was very friendly and helpful both at check-in and check-out. located about 10 KM from the airport was easy to get to by car, there is bus service available, but not sure where the stops are. The hotel advertises that they have bicycles available; the city as a whole is the most bike friendly place I have ever been. There is designated bike lanes all throughout; their preferred method of getting around Bravo!. The area has several places to eat and a couple grocery's all within walking (biking)distance. We traveled to Amsterdam 1. hours and 20minutes away, the roads are well maintained and easy to navigate. Also went to Brussels, an easy drive to get there as well 1 hour and 35 minutes.

Best Western E, Front Office Manager at BEST WESTERN Eindhoven, responded to this review
Dear Mr. Sean, Thank you for posting this review on Tripadvisor about your recent stay at our property. It is very important to us and we appreciate your feedback. We hope you will come back and see us again. Sincerely, BEST WESTERN Eindhoven

"Lovely hotel"

4
04/09/2016

Booked this hotel for a few nights, friendly staff, decent accommodation and reasonable price. Well located for city centre and locality, would stay again. There was free parking which is unusual for a city centre hotel.

Best Western E, Front Office Manager at BEST WESTERN Eindhoven, responded to this review
Dear Stuart, We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

"Ideal"

4
09/08/2016

Stayed in a single room for 2 nights 5th August. Quick check in and Chantal was excellent, friendly, knowledgeable and very helpful with advice. A credit to the hotel, just a shame I never saw her again to say thanks. A friendly face is always helpful especially after I'd got lost finding the hotel. Travel from the airport is easy, take the 400/401 to the station and change to a 17, 7 or 173 all on a day ticket costing €6. The problem came when the guy in the bus station said get off at Plaza, however, this stop doesn't exist anymore. Lucky for me I had a very helpful bus driver who when I asked where I was 20 minutes later informed me it had been renamed Heistatt previously The Plaza and the bus was on a round trip so she could take me back past the hotel. The room was adequate in size, toiletries provided, clean, TV with English stations, good storage and a safe. No complaints there. Supermarket 50 yds away, buy breakfast there and save money. Bus stop outside the hotel. It was a 25 minute walk to the centre/station and 10/15 minutes to the main drinking street full of bars which are reasonably priced. I did find they were full of stag parties and mainly males out drinking. It's a lonely walk back to the hotel late at night and although wide roads not very well lit up. Word of advice, beware the bikes they seem to have right of way over everything and there are plenty of them. All in all a great hotel and I'd certainly stay again even if a little out of the centre.

Best Western E, Front Office Manager at BEST WESTERN Eindhoven, responded to this review
Thank you for this wonderfull compliment. I will tell Chantal about this lovely message.

"A functional hotel"

3
19/07/2016

This hotel is stated as a four star but I found the quality less than I would expect for a four star hotel. The bedroom was adequate for sleeping and had a very efficient Air Conditioner, which was needed as the room I had faced the road which was busy especially during morning and evening rush hours. The shower pressure was very poor: if someone ran any water anywhere else in the hotel the temperature changed from OK to very cold then very hot. Showers took twice as long due to these changing temperatures. The bedroom had been recently refitted and decorated quite tastefully and the bed very comfortable. Whilst it stated on the room card that meals and extras could be put on the room card, I was told that because I was in a "big" party ( there were about 40 of us that it was too difficult to charge things to the room card. Cash or Credit card payments only for meals and extras. The breakfasts were very good, a good selection of cold and some hot foods but the fruit selection was rather less that I would have expected in a fruit producing country. Staff were very polite. The free WiFi was also good. For the price I would not stay there again.

Best Western E, Front Office Manager at BEST WESTERN Eindhoven, responded to this review
Dear, Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

"Small rooms but well equipped"

4
15/07/2016

Visited here as part of a large tour group. Rooms were better than expected although on the small side. Good facilities with hairdryer etc. Could have done with better toiletries but other than that - rooms were good. Breakfast was a fairly typical European option, staff were very accommodating to the coeliac in our party though which was very much appreciated. Gluten free Bread and sweets were provided every breakfast to accommodate.

Best Western E, Front Office Manager at BEST WESTERN Eindhoven, responded to this review
Dear, Thank you for this positive feedback about our Hotel. We hope to see you again! Kind Regards, Elle van Dorp Best Western Eindhoven

"Functional and clean"

3
12/07/2016

The rooms were clean (apart from the common, but unwanted build up in the corners of the en suite). The ensuite was a good size but the bedroom small with shelves and a hanging rail rather than drawers and a wardrobe with doors. Reception staff were friendly, but not the breakfast lady who was reluctant to refill the buffet items as they ran out. Breakfast was OK. It included cooked items, meats and cheeses and yoghurt, and fresh fruit items (but only melon and on one day, pineapple, in a prepared state). A value hotel, but not a luxory one by any means.

Best Western E, Guest Relations Manager at BEST WESTERN Eindhoven, responded to this review
Thank you for giving your opinion. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time send us a review.

"So much for not so much!"

5
30/06/2016

We spent 4 days in Eindhoven during the Design Week. It was a bit far from the events, but as a young couple, had never found walking and public transporting difficult. Price was just a little higher than a hostel, but very clean and warm! (which is a point, at wintertime) The overall experience is very positive. We found the great trailer truck picture kind of humorous above our bed!

Best Western E, Guest Relations Manager at BEST WESTERN Eindhoven, responded to this review
Dear Richard, Thank you for your overnight stay and this excellent review. We really hope you had a good time over here and you enjoyed the Design week. Next year we also have a design week, so we hope to see you again! Best Western Eindhoven

"nice place"

4
26/06/2016

Nice place. Clean. Breakfast food could be better but had everything you needed. The employees were very nice and all spoke English. I would recommend this hotel. The parking was limited and the signage for the parking needs to be closer to the street you turn on.

Best Western E, Guest Relations Manager at BEST WESTERN Eindhoven, responded to this review
Dear Micheal, Thank you for your overnight stay in BW Eindhoven and for this excellent review on Tripadvisor. We really hope that you had a good stay overhere and we hope to see you again! Best Western Eindhoven

"Luxury at it's best"

5
12/06/2016

Personally my best stay in Eindhoven for my office conferences which is again in the next building. The room facilities are good, the overall ambiance and the view through window facing the down town is very good. I was thoroughly enjoying the stay. Few remarks, few of the staffs were a bit racist. They treated us differently than the locals. Not all the staffs but few of them. The food is relatively expensive considering the value. Otherwise, I liked the hotel at it's best with free wifi and situated very close to Eindhoven train station.

Best Western E, Guest Relations Manager at BEST WESTERN Eindhoven, responded to this review
Dear guests, Thank you for your review on Trip advisor with this compliments. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best Western Eindhoven

"Between 3 and 4**** hotel"

3
13/04/2016

The hotel is located close to the center, offering free parking in the backyard. Rooms are nicely furbished, regular standard. However the breakfast choice is not what you expect from 4**** hotel and then also the service you get is not exactly worth the asked price.

Best Western E, Guest Relations Manager at BEST WESTERN Eindhoven, responded to this review
Dear Tihino, Thank you for your review on Trip advisor. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Our breakfast is for a good rate value in our city Eindhoven. The breakfast has a lot of good products, for every person something else. I am sorry to hear that you did not feel it like this. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

"Very nice"

5
21/02/2016

Before under Mercure brand, this Best Western hotel is located 15-20 minutes from the Eindhoven Airport. Quite clean, very fiendly staff. Quick check in and check out. Delicious breakfast. 20 minutes by foot to the city center.

Best Western E, Guest Relations Manager at BEST WESTERN Eindhoven, responded to this review
Thank you for this wonderful compliments!

"Good location and good price for the quality received"

3
17/02/2016

The rooms are recently renovated, all very good for the price, full amenities in the bathroom, comfortable beds and well insulated against noise. Not a luxury hotel but quality for price and accesible location with parking. The lighting could be improved in the rooms, it was impossible to see much. Staff are very attentive, clearly well trained . I would return to this hotel if travelling on business.

Best Western E, Public Relations Manager at BEST WESTERN Eindhoven, responded to this review
Thank you for this wonderful compliments!

"Not anymore - fake 4 stars - unhappy service "

1
15/01/2016

It's a fake 4 stars. The hotel look old and sad. Just a resume of my experience: - The TV was 'dead' - when arrived the room was very cold - during the evening the Wi-Fi was out of service Very unkind services: - at 10.30 I asked for a coffee and a croissant, the receptionist immediate told me 'it's not possible, the breakfast close at 10'. Then I saw that on backside of the bar, they had a table still full of croissant and cakes. I did not ask it for free, I was going to pay, and especially I was hungry, why this unhappy behavior??? - I asked the possibility to stay one extra hour in the room, they wanted to charge 25€ (the hotel was almost empty). - after my check-out, arrived to the airport unfortunately I saw that I forgot some documents in the room, I called the hotel to ask to send the docs with a taxi (of course at my charge), the immediate answer was: 'it's not possible', even they did not care if I could loose my flight, I had to come back to the hotel to pick up my staff. I travel a lot for business, this is not my first 'best western', but surely is the worst, they did not respect the basic rules to treat the customers, it was a very unhappy experience. In Eindhoven there a lot of better hotel than this.

"Not much value for money"

2
05/01/2016

This hotel is very expensive for what you get. The rooms are pretty outdated and our bed was very small. The wifi doesn't work properly. They wrongly charged us a tourist tax, even though we both live in Eindhoven, the personal responded very unfriendly when we pointed that out. The breakfast was very expensive so we skipped that. Would not recommend.

"3*hotel with very good breakfast/restaurant"

3
10/12/2015

We came for the event there and all prices for accommodation were increased that day while some good hotels were full. This is 3, not 4 star hotel. have you seen the bathroom there ? I felt like I am in student hostel on the way to my room from elevator. Small elevator, very narrow corridor and etc. I liked the restaurant and especially breakfast there. It is really nice . Smoke salmon, bacon, cheese, fruits, good choice of tea and coffee. I have not found fried eggs there what was strange while they have got omelet and boiled eggs. 10 Euro for taxi to City centre or Philips Arena. Nice. If you need something not expensive and not far from the city centre with the good place to eat this is the place for you.

"Long stay"

3
10/12/2015

The hotel is abt 15 minutes walking distance from d train station and all d shopping area, it has a bus stop just across d road and a supermarket which is very good. The hotel overall was very average rooms were very small for a family of 3. No Mimi bar in d room. Breakfasts was d same everyday no much selection of food ( scrambled eggs, hard boil eggs, breads, fruits, n some ham n cheese) we paid 14 euros x person for breakfast. House keeping staff change d linen every alternate days however in all d days I was there many a times they forgot I had to rush breakfast to remind them. ( I was there for 4 weeks) D staff at d help desk n reception were very friendly and helpful. I recommend this hotel for short stays.

"Nice hotel."

4
24/11/2015

Stayed to see the stranglers with a party of about 80. A comfortable hotel, which seems very popular. Breakfast staff were a little "slow" to respond, and the food was OK. About a 15 minute walk into the shops. There are however supermarkets and food outlets near the hotel.

"Comfortable stay"

4
15/09/2015

Stayed in Hotel Mercure, eindhoven for almost three weeks. Friendly staff and neat and clean rooms will take away all the points, though the rooms are not that big. Breakfast menu is almost the same everday. Decent location, with bus stop just in front if the hotel. Very friendly reception staff who guides you the route to nearby places of interest. Overall had a pleasant stay.

"Not far from town centre, what there is of one."

3
13/07/2015

Stayed at this hoptel as a place from which to travel to Maastricht for an open air concert. Rooms are OK, but nothing special. Staff can be a bit off, and downright rude in one case. Rarely is someone on reception, and they will not change money for you, always coming up witha different excuse. Breakfast was good, except coffee machine which kept breaking down. Good as a hotel to use before going to somewhere interesting.

"just right for a weekend"

5
12/07/2015

Nice for a stopover hotel. Rooms compact but since only used for sleeping not a problem. Nice bathroom with everything your require. Nice helpful staff. Great free wi fi..... We had a really nice dinner and would recommend. Aldo a great breakfast buffet style. No complaints here.

"It Works"

3
13/06/2015

The Mercure Hotel, Eindhoven was a decent enough place if you are traveling on a bit of a budget. Pros: - Nice location - Friendly staff - Good breakfast - Right next to the bus stop Cons: - Poor Wi-Fi - No air conditioning if its a warm day Not a bad place to stay. Message me if you have any questions.

"Good"

4
22/05/2015

This hotel is placed close to Eindhoven city center. You can reach it with a 1,5km walk. I was there one night in May 2015. I think it's a good hotel and I would suggest it for visiting Eindhoven or for work purposes. - Staff is helpful - The room is more or less in line with Mercure standards even if a renovation of the bathroom could be a good idea - Didn't try the restaurant but it looks good - Breakfast buffet is very good - The parking lot is free and this is a very good point A good place