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Best Western Hotel Restaurant Dauphitel, Echirolles

4.0/5  - basé sur 176 notations.
16 Avenue Kimberley, 38130, Echirolles, France - See map
Best Western Hotel Restaurant Dauphitel - Hotel Surroundings The Best Western Hotel Restaurant Dauphitel is ideally located in the center of Echirolles. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

The Best Western Hotel Dauphitel is a 4 star hotel in Echirolles at the crossroads of the resorts of Isere, close to the business center ALPEXPO and 5 kilometers away from the city center of Grenoble, accessible in 15 minutes by car or public transport premises. The hotel has 68 non-smoking air-conditioned rooms, and free wireless Internet. Guests can enjoy the outdoor pool during the summer. Breakfast is served buffet style and the restaurant Le Trolle offers a cuisine based on fresh, seasonal produce. It has an outdoor terrace offering views of the surrounding mountains. Business customers shall enjoy the benefit of 4 equipped meeting rooms that can accommodate up to 100 people. We have private parking on site, closed at night. Enjoy your stay.

Best Western

Hotel Restaurant Dauphitel

LABEL_ITINERAIRE

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Hotel advantages

  • Restaurant
    Restaurant
  • Outdoor pool
    Outdoor pool
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 176 guest reviews
NOTE ISSUED
Excellent
51
Very Good
80
Average
34
Poor
4
Terrible
7
REFER TO NOTICE
Business Business
92
Couples Couples
47
Family Family
15
Friends getaway Friends getaway
11
Solo travel Solo travel
8
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"All you can need... "

5
20/09/2018

Good location by the motorway (without the noise). Comfortable room, friendly and professional staff, good restaurant and breakfast buffet, fast/free Wi-Fi and even a swimming pool... What else would be needed?

Elena L, Responsable réception at Best Western Hotel Restaurant Dauphitel, responded to this review
Dear Sir, Let me start by thanking you for having left your comments on Trip Advisor concerning your recent stay. Your feedback is very much appreciated by all our team and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. Looking forward to welcoming you soon in France in our BEST WESTERN Hotel Dauphitel, Best regards, Elena L.

"Business friendly"

3
09/07/2018

Nice hotel. I have been there several times. The staff have always been the highlight. The latest journey there was disappointing because of the limited selection of the breakfast. That is enough for me to look for another place to stay but I may still return because it is a short walk to the French facility where I work when there.

Elena L, Responsable réception at Best Western Hotel Restaurant Dauphitel, responded to this review
Dear Sir, We would like to thank you for taking the time to submit your review on tripadvisor. We are delighted to know that you enjoyed our staff but we're really sorry that we were not able to entirely satisfy your stay. Concerning your comment concerning the breakfast, we've been checking with our staff and referring with our Management in order to avoid those situations in the future. We hope that we will have the opportunity to welcome you again to offer you a better experience in our establishment. Best Regards Elena L.

"Travelling "

4
21/06/2018

We stayed here 11th to 12th june 2018 for one night , warm welcome received , room was ready and comfortable , secure safe parking too, hotel is near foot of alps ,lovely views , we didnt use the restaurant as we ate out nearby before arriving , few shops nearby and petrol station and supermarket

Elena L, Responsable réception at Best Western Hotel Restaurant Dauphitel, responded to this review
Dear Madame., Let me start by thanking you for having left your comments on Trip Advisor concerning your recent stay. Your feedback is very much appreciated by all our team and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guests. Looking forward to welcoming you soon in France in our BEST WESTERN Hotel Dauphitel, we remain at your disposal for any further question. Best regards, Elena

"Advertized as 4 star, more like 2.5 star"

2
05/03/2018

Just don't expect a 4 star quality hotel, this is far from it. It's not really a bad hotel, the rooms are decent clean an quiet, the staff is friendly, but we are far from the level of luxury an comfort of a real 4 star hotel. The twin rooms are too small and basic, nothing 4-star like here. Expect more of a decent 2 and a half star. And therefore, negotiate the price, a lot. You're not getting 4 stars so you should also not be paying for it.

Elena L, Responsable réception at Best Western Hotel Restaurant Dauphitel, responded to this review
Dear Sir, We would like to thank you for taking the time to submit your review on our tripadvisor page. We are delighted to know that you enjoyed our staff but we're really sorry that we were not able to entirely satisfy your stay. Concerning your comment, we'd like to inform you that our hotel classification correspond to the 4 star criteria of the new hotel standards (dating from July 2012) and that the rates are also in conformity with such criteria and the hotel's market of Grenoble Metropole. Nevertheless, we are aware that we have modifications to make, that is why we have completely renovated a part of our rooms, our future goal is eventually renovate them all. We hope that we will have the opportunity to welcome you again to offer you a better experience in our establishment. Best Regards

"All perfect"

5
03/02/2018

Perfect hotel for my business meeting in Grenoble Clean hotel, silent area confortable room and really close to my destination. Also good food on the restaurant! Free wifi access available and also free parking area

Elena L, Responsable réception at Best Western Hotel Restaurant Dauphitel, responded to this review
Dear Sir, thank you for this excellent feedback. Your comment has been really appreciated by all our team. Specially when it comes about the cleanliness and the food quality, because those are part of our priorities. Hoping to welcome you soon again. Elena L.

"Very good hotel"

5
20/10/2017

I really like everything in this hotel, the rooms are wide and has a very nice view to the fantastic green mountains of Grenoble, the breakfast is very good and the staff is very nice, friendly and supportive.

Romain C, Responsable réception at Best Western Hotel Restaurant Dauphitel, responded to this review
Thank you very much for your nice feedback. We enjoyed reading all your comments. Best Regards, Romain C., Front Desk Manager.

"Recommended"

5
21/08/2017

Stayed here whilst on business in Grenoble. I did not use much of what the hotel had to offer as I used it purely as a place to sleep. I would like to praise the wonderful & very helpful staff who went out of their way to help after I had left & realised I had left all of my valuables including my passport, in the room safe!! The reception staff were fantastic & arranged for everything to be safely couriered to me in another part of France. Excellent service and I can't thank them enough. If I am ever working in this area again I would not hesitate to return to this hotel. Many thanks. T.A.

Romain C, Responsable réception at Best Western Hotel Restaurant Dauphitel, responded to this review
Thank you very much for this nice feedback about our staff. Thank you for this message even if it was quite normal for us to help you to get back your valuables ! It will be a pleasur for us to welcome you again in our hotel if you come back in Grenoble. Best Regards, Romain C. Front Desk Manager.

"Great stay for seven days. "

5
16/08/2017

This is a very good place to stay in Grenoble especially if you have an event at the Alpexpo convention centre. We were at a six day event at the convention centre and this was perfect. Simple, comfortable rooms with good cleanliness. Price in good relationship to the quality. Five minute drive from the hotel to the convention centre. This is not a luxury hotel and does not pretend to be one. It is a good value hotel that is convenient, clean and correct. The best thing about this hotel is the staff. This is what makes this a five star stay for me. Everyone, from reception to the breakfast staff to the dinner staff to the cleaning staff ... really everyone, is exceptionally polite and kind. The people really make you feel at home. You really feel that they want to help you to have a good stay. Kindness like this combined with a reasonable price and a reasonable level of comfort made this a great choice for us.

Romain C, Responsable réception at Best Western Hotel Restaurant Dauphitel, responded to this review
Dear Sir, We really want to thank you for this wonderfull feedback. We enjoyed reading all your comment ! We are happy to see that your felt welcome with all our staff. This is very important to us. Thank you very much for having spent some of your time in order to share your experience on Tripadvisor ! Romain C. Front Desk Manager.

"Perfect for us"

5
16/04/2017

We visited with 25 youths as part of a rugby weekend in Grenoble. Staff were excellent. You can always pick holes in little things, but this has a great personal family run feel to it. The director was a lovely man, and Sebastian the chef was a pleasure. We were given the FCG room for team meetings and anything we wanted was taken care of. With 25 youths we had some minor noise etc , but they always came and explained and were tolerant to the full. Thanks to all the staff for a very memorable stay. Joe Browne and Buccaneers U17s group Grenoble Easter 2017

Romain C, Responsable réception at Best Western Hotel Restaurant Dauphitel, responded to this review
Thanks for having left your comment on TripAdvisor. It was a pleasur to welcome you and all your team in our hotel. We enjoy to see that you appreciated your stay in Grenoble. Best Regards, Romain C.

"Calm, nice ,comfortable... I like it!"

4
07/08/2016

I have been quite a few times there now. The staff is efficient, welcoming and very professional. They are on duty 24/7. The rooms are comfortable, clean with TV, Safe and fridge. Maybe they could be a bit larger ;-) The breakfast is good with some variety and good quality. Please never stop the fresh orange juice, this is awesome! There is a laundry service (return same day if given early enough). Pool looks cools even if I never used it. Terrace is very pleasant in summer. The hotel is very easy to access from the "highway" and the parking is easy and closed when late.

Romain C, Responsable réception at Best Western Hotel Restaurant Dauphitel, responded to this review
Dear Sir, First we would like to thank you for having spent of your time in order to share your nice feedback. We know that you are usually staying for a long stay when you come in our hotel so we are happy yo see that you enjoyed travel in our hotel. We hope that you will come back soon to try our swimming-pool ! Best Regards, Romain C. Front Desk Manager.

"Just for one night"

4
28/06/2016

We stayed for one night and the hotel is perfect for a stay near the motorway but away from the noice. Rooms and breakfast were very good. Dinner was not so good. They did not have some of the main dishes on their fixed meny so they made some kind of fish mix that was terrible. I would happily stay there again but I would chose somewhere else to eat.

Romain C, Responsable réception at Best Western Hotel Restaurant Dauphitel, responded to this review
Dear Madam, Thank you for your nice note. We enjoy to see that you appreciate our situation and the hotel. Concerning the restaurant, we are sorry if did not enjoy our daily market menu, we hope that we will welcome you again next time to try one of our other dishes. Best Regards, Romain C, Front Desk Manager.

"Non-smoking hotel with smell of smoke in the corridor"

3
26/06/2016

We always stay at non-smoking hotels since my husband is allergic. Therefore it wasn't so nice to feel the smell of smoke outside the room in the corridor at all times. The room itself was OK in size and the air-condition worked well. The bathroom was good and the bed was comfortable. This hotel is more a three than a four star hotel.

Romain C, Responsable réception at Best Western Hotel Restaurant Dauphitel, responded to this review
Dear Madam, Thank you for you feedback. Our hotel is non-smoking but some guests still smoke in their rooms. We do our best to stop that. Best Regards, Romain C. Front Desk Manager.

"Lovely staff, very comfortable hotel and excellent food"

5
21/05/2016

My wife and I stayed at this hotel on our way to Antibes. Nestled at the foot of the Alps with lovely views of the snow caped mountains from our room. We found that all the staff were very accommodating and helpful, especially the people on reception when we arrived. Large free secure car park with plenty of parking spaces. The food in the restaurant that evening was excellent. I had the seafood platter. The quality of cooking was second to non. Pascal was most knowledgable regarding the extensive selection of wines as was Richard was most knowledgable regarding the wide selection of local and delicious cheeses. Breakfast was was a range of fresh local produce. Best of all was the automatic fresh orange juice maker (fruit press). Never seen one like this before. You feed whole fresh oranges in at the top and the machine cuts the fruit in half and squeezes out the lovely juice. Would love to have one of these at home, but don't think the grandchildren or I would leave it alone. We will certainly looking to stay at this hotel again. Highly recommended.

Romain C, Responsable réception at Best Western Hotel Restaurant Dauphitel, responded to this review
Dear Sir, Thank you very much for your nice feedback. We enjoyed to share him with our entire team. Thank you especially for your nice comment about Pascal and Richard. We are happy to discover that you appreciate their advice. Looking to welcome you again in our hotel, Best Regards, Romain C.

"A great hotel for a stopover."

5
25/04/2016

I chose the hotel because it was near the major road system. It was an excellent choice for a one night stay. The food in the restaurant was of a very high standard and there was a good choice. Breakfast had a range of dishes although I opted for French bread and croissants. The only slight criticism is that the coffee was from a machine. It was o.k but not as good as fresh made French coffee. The staff were friendly and helpful. Great value.

Romain C, Responsable réception at Best Western Dauphitel, responded to this review
Dear Sir, Thank you very much for your nice comment. We enjoyed to read your feedback. Thank you especially for your comment about our restaurant. Best Regards, Romain C.

"Nice hotel with good service"

4
02/12/2015

Stayed multiple times for business, rooms are comfortable and the service is a good standard. On the food side, the continental breakfast is good quality and varied, and the restaurant is reasonably priced and I've not had a bad meal there.

Romain C, Responsable réception at BEST WESTERN Hotel Dauphitel, responded to this review
Dear Sir, Thank you very much for your nice note and nice comment. Your feedback is appreciated by all our staff. We hope to welcome you soon again. Best Regards, Romain C.

"Good value - probably better on week nights"

4
24/05/2015

We stayed on a Saturday night and being the weekend the restaurant was not available. Also we felt the breakfast was limited choice. Probably both these issues would not exist on a week night. The room was larger than hotels at a comparable cost. Our dogs were welcome.

Romain C, Responsable réception at BEST WESTERN Hotel Dauphitel, responded to this review
Dear Sir, Thank you for your notes but we are sorry if we were not able to entirely satisfy your expectations. We confirm that the restaurant is closed during the weekend that is also the reason why we have better rates than the week. The breakfast is the same whether it is the week or the weekend. We will inform our management about your comment. We are pleased to see that you appreciated the rooms. Best regards, Romain C.

"March in France"

3
12/03/2015

Nice views of the alps. Nice pool for summer months. Close to business areas. Not very close to downtown grenoble Rooms are ok. Not the latest std but ok. Sleep is good and view from room is very nice

Romain C, Responsable réception at BEST WESTERN Hotel Dauphitel, responded to this review
Dear Sir, Thank you for your feedback. It is nice to see that you enjoyed the view of the alps from your room. Looking forward to welcoming you soon in our hotel, we remain at your disposal for any further request. Best regards, Romain C.

"Excellent business hotel"

5
14/02/2015

I stay here every time I visit Echirolles, since it's within walking distance of our office. Rooms are large and comfortable. Restaurant is very good. Breakfast choices are not overwhelming, although the quality is good. Overall, I've been very happy with my stays here.

Romain C, Responsable réception at BEST WESTERN Hotel Dauphitel, responded to this review
Dear Sir, Thank you for having left your comments on Trip Advisor. Your feedback is very much appreciated by all our team. Thank you for your loyalty and we hope to see you again during your next trip in Echirolles, Best regards, Romain C.

"Super Hotel"

5
29/09/2014

It has been a fantastic long weekend. Thanks to all the employees of the Dauphitel always taking care of us. The personnel at the reception also very nice. You feel very much welcome. The restaurant deliver a high level of gastronomy, and a wonderfull breakfast, with real fresh pressed orange juice. We could eat outside and enjoy the beautiful terrasse. The room was very clean, with a very comfortable bed, nice bathroom. Only positive comment to say, for a very reasonable price. If you pass by, try it. J-P Guilbert, Frederiksberg, Denmark

Romain C, Responsable réception at BEST WESTERN Hotel Dauphitel, responded to this review
Dear Sir, Thank you for having spent some of your time in order to complete the questionnaire on TripAdvisor. Your feedback is very much appreciated by all our staff. We hope to welcoming you again soon in our hotel. Best regards, Romain C.

"Clean and convenient"

4
22/07/2014

I stayed at Hotel Dauphitel for 4 nights while on business in Echriolles. It was my second trip to Europe (though the first was many years ago) and my first time in France so my expectations of what a hotel should offer were biased by experience in the US. Some things surprised me a little but nothing was particularly disappointing and overall it was a pleasant experience. There are a few steps outside the entrance and another half dozen or so inside the door before you reach the lobby level. I saw no option to get to the lobby from the parking lot without going up steps. There is an elevator from the lobby to the guest floors but it is extremely small by US standards. The sign indicates it can hold four passengers but me and my large suitcase barely fit. I don't think a wheelchair would. The room was compact but adequate. The mattress was fairly comfortable but the pillows were very thin. Outlets -- round, 220V French outlets -- were reasonably accessible. Using an adapter from the prongs to US blades and a cube tap, I was able to put my tablet and phone on the bedside table to charge. The TV was a mid-size flat panel but I never turned it on to see the quality of the signal. The large flat panel in the lobby had a beautiful picture. There is a big step up into the tub. Hot water was plentiful. The shower head plenty high enough for my 6' frame. A major downside of the shower was that draft induced by the hot water caused cool air to rush under the curtain and blow it against my wet body. Quite unpleasant. There was no iron or ironing board in the room but I saw a maid with one in the hall so they appear to be available on request. Air conditioning was adequate -- unlike at a later stop on my trip. Wi-Fi is free and the signal is strong. It requires a daily log in on the hotel's web page. Breakfast buffet was included with my room. The coffee machine was a challenge for me. I ended up drinking hot cocoa with breakfast and getting coffee in the office later. Of course the bread and pastries were wonderful -- it's France! -- other breakfast offerings were a little odd to me (cold cuts and cheese). The hostess checks off your room number when you come down. After the first day, she remembered me and I didn't have to tell her my number again! I had dinner in the hotel one evening and it was quite good. The hotel is walking distance to Sud Galaxy office park and not a long drive to some other locations.

Romain C, Responsable réception at BEST WESTERN Hotel Dauphitel, responded to this review
Dear Sir, Let me start by thanking you for having left your comments on Trip Advisor with so many détails. We are very glad to have welcomed you for your first trip to France and we enjoy that this stay has been pleasant for you. Concerning our entrance, we have an access ramp next to the front door. I am sorry if we did not explained that to you for your luggage. We confirm that we have some irons and iron boards available for free at the reception. Do not hesitate to ask during your next stay. Thank you for your nice comments about the restaurant. Thank you again for all the details, we will use all your informations in order to solve any problem and increase the quality of our services. Looking forward to welcoming you soon again in France, Best regards, Romain.