Best Western Plus Dakota Ridge,  Eagan

4.0/5  - based on 556 guest reviews.
3450 Washington Drive, 55122-3003, Eagan, United States - See map
+1 651 452 0100 +1 651 452 5632



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> Room 1

1 adult


Hotel advantages

  • 24-hour front desk
    24-hour front desk
  • Air conditioning
    Air conditioning
  • Free airport shuttle
    Free airport shuttle
  • Outdoor parking
    Outdoor parking
  • Wheel chair access
    Wheel chair access
  • Wireless internet connection in public areas
    Wireless internet connection in public areas
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TripAdvisor Traveler Rating
based on 555 traveler reviews
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Eagan "Right in the Middle of Everything"! Discover everything this side of the Twin Cities has to offer at an affordable, quality Eagan hotel where the customer really does come first. There are many hotels in Eagan, but only one combines the best in service with a very attractive price tag. This Eagan hotel gives you everything you're looking for when planning an ideal stay. We're close to the airport with a 24-hour shuttle service. We're also close to the brand new Twin Cities Premium Outlet Mall and the Mall of America, so you can indulge your shopaholic. We regularly make the top Tripadvisor ratings, so you never have to wonder if we deliver what's promised. Enjoy a Twins or Vikings game at Wild Stadium. It's the perfect family outing. Pro sports are just one of the draws of this region. The Minnesota Zoo is a definite must for animal and nature lovers. An entire day can be spent perusing the park and checking out the wildlife. Your lodging in Eagan is close to everything you want to see. This Eagan hotel is much more than just a great location. Sure, the State Fair is just a short drive away, but we also focus on comfort and quality. Eagan, MN hotels have a seriously high bar to try and live up to. Don't miss out on our daily complimentary breakfast complete with hot eggs and waffles, fresh fruits, cereals and yogurt, delicious pastries and 100% Arabica coffee. At this fantastic Dakota Ridge hotel, we're home to many business travelers. Blue Cross Blue Shield, Thomsom Reuters, UPS, and Delta Training facilities bring in employees from across the country. Combine that with a location close to downtown, outlet malls, Mystic Lake Casino, and light-rails, and it's a recipe for the best business trip that ever was. There's no reason to forego pleasure, adventure, and indulgence if you're traveling for work. Live a little. This Eagan hotel makes it simple. There's never been an easier choice. Enjoy your stay.

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Room 1

Guest reviews

in partnership withtrip advisor img
based on 555 guest reviews
Certificate of Excellence
Business Business 86
Couples Couples 136
Family Family 199
Friends getaway Friends getaway 66
Solo travel Solo travel 35
Sleep Quality
Best Western Plus Dakota Ridge,Eagan
  • 2
    « Four nights, one with no housekeeping »

    The room was clean enough and the bed was comfortable. One day we returned in the evening to find that only the wastebaskets had been emptied and fresh towels delivered, but beds unmade. Shuttle to airport was reliable.

    « Very nice stay »

    I stayed here for a get together of a group of musicians. I really liked the set up and the fact that we had all of the conference and meeting rooms on the lower level. The rooms were exactly what one would expect. Having the microwave and fridge were an awesome bonus. The highlight was the gentleman working the desk on Friday evening. Jordan was on his first night solo and was fantastic. When he came on shift he came down to the conference rooms and introduced himself and let us know that he would be there all night if we needed anything. The other staff was very nice as well but Jordan was the best!

    « Second time not as good »

    I was disappointed in the condition of our hotel room during our recent stay. The room number was 309. On entering the room we noticed it was over the entrance to the hotel. We thought O well, we booked through and I have read that often the least desirable locations get assigned to people booking on third party sites. I don't have a problem with that. This was our second stay at this hotel, the prior was also booked through for a four night stay in the spring of this year. We had a lovely room for our stay that time. My issue was with the maintenance of the room itself. I believe we got the worst maintained room in the hotel. We immediately noted cracked and lifting tiles on the bathroom floor between the toilet and the front of the tub. I was worried we could cut our bare feet when entering or exiting the tub. Subsequently it became apparent the stopper for the tub was rusted off and needed repair as was the toilet seat. It was broken off near the bolts securing it to the bowl. We also noted that a piece at the bottom of the air conditioner was not longer attached but sitting on the floor. Credit should be given to your front desk and maintenance personal. Within 30 minutes of my bring these items to their attention someone was at our door and repairs were underway. Unfortunately it was not possible to fix the cracked floor at that time. I also noticed later the closet door would not slide but I thought there was no point in reporting another thing. We continued to occupy the room for our second night however on our return that afternoon our TV would not work. The front desk said to give it a couple of hours and it might come back on. Not acceptable for us. A wonderful gentleman, I believe one of the shuttle drivers was sent up to see if he could do anything but to no avail. Within minutes he had another room procured for us and helped us pack up and move. I wish I could remember his name, he is a credit to this Bestwestern. After settling into our new room it became apparent how bad our old TV was, the picture quality was so dark it was difficult to see the programs. Also the sheets in 309 while clean, were thin and a funny creamy colour and our new bed had crisp white sheets. My thought at the time was the run down room gets the old bedding as well. In hind sight maybe I should have spoken up the first day and asked to be moved. If the room had been less than immaculately clean I would have definitely pushed the issue. I emailed the hotel manager outline my issues hoping to at least get a sorry. It has been almost a month and no reply. Either they get so many complains they can't keep up or they don't care. On our next visit to Eagan we are undecided whether to give the Bestwestern another try. We like the location and find the hotel clean and quiet, perfect for our needs but the maintenance issues have upset us. We like to keep our home in good repair and we expect the same thing when we travel.

    « Good and Bad »

    We stayed here for the park and fly service. Everything about the hotel was fine though a little pricey. They were replacing carpeting in public areas which is good to know they're always working on keeping property up to date. My only complaint is the shuttle. We had to make two additional stops on our way to the airport. Upon return from our trip we had to wait 30 minutes at the airport and then had to go out of our way to pick up one person at the mall. When I'm coming home from a trip, I just want to go home as soon as possible and found that detour a little annoying.

    « One of the BEST hotels in the Area »

    My family goes to the cities to the MOA, the ZOO's, museum's, you name it and we have stayed at numerous hotels in the cities and the surrounding areas. This hotel is by far the best one we have stayed at yet. We have stayed at least over 20 . The beds were comfortable. The breakfast is extended. The staff was polite. Shuttle to airport and MOA. Room was clean. Easy to get too.

    « Quick Stop before San Diego »

    The hotel is close tot he interstate, very clean, quiet, and close to restaurants. Beautiful surroundings and very helpful staff. The bed was very comfortable and the room was quite clean. I would definitely stay here again!

    « Good option for flying out of MSP »

    We needed a shuttle to take us to MSP and they more than provided that with a guy named Paul who was one of the nicest people you ever want to meet. Staff was extremely professional and helpful. We had to leave the hotel at 3:30 a.m. to catch our flight. Even though the breakfast doesn't start until 6:00 a.m., they made sure we had coffee and juice, and other things other than the hot food. I didn't expect that.

    « Reservation payment error, Security Concerns. »

    Business paid travel, hotel held personal credit card funds for whole stay upon check in! Foreign travelers with other non travelers in hotel knocking on room doors, using property and internet....shady- security and internet concerns. First really bad experience in a Best Western.

    « Okay for an overnight »

    Dated and not what I am used to. We stayed here for an overnight. Staff was friendly and when we checked in the lobby was humming with travelers and business suites. The hallways had an oil like musty smell, but luckily didn't deep into our room. Shower was hot and the room was clean.

    « Quick Stay with No Hassles »

    We stayed at the hotel for 1 night before flying out of MSP airport. Our room was very clean and updated (different from the pictures with the yellowish walls and red bedding). The staff was very friendly at check-in and check-out. The hotel was easy to navigate and the room corridors were quiet. Overall, a great stay. My only negative note is that the parking lot smelled a little of sewage... but likely not the fault of the hotel so I can't let it effect the rating. Not offensive, just noticed it when going to the car.

  • 2
    « avoid this property »

    we stayed here for the Ryder Cup, as did many others. This property is so deficient compared to similar chains. It's hard to describe how filthy the breakfast area was..nobody attended to the dwindling supplies of bad food choices, stale bagels, and drips of coffee left in the thermos. Rooms have the 1970's hotel odor, and cheap window AC units. Avoid this place at all costs

    « Nice Clean but watch the cold showers »

    I was at this hotel for a conference with 80 others. It was a nice clean simple hotel. No pool or hotub but pleasant and close to lots of good shopping. The main bad thing which many of my fellow attendees experienced like i did twice was that the hot shower turns instantly cold randomly. Previous reviews for a long time has complained about this too but still not addressed.

    « Good quality for the price »

    The room was very nice, clean and quiet, with the bed had a good mattress. There was an excellent breakfast which included hot food of eggs and sausage, waffles, juice, yogurt with all kinds of toppings to add. I also appreciated our Lewis and clark History group receiving such a good discounted rate.

    « Stay at your own risk. »

    The decor is old...the water runs hot and cold if you want to shower...the cooling system is cut off in the middle of the night and the room goes hot. I can't sleep in a hot room. For place to sit in the front of the building and you have to hike to the back of the building. Not fun if it's hard for somebody to walk the distance. I did not enjoy my stay this time. The hotel also overbooked the room for our event so we actually got into the room we reserved for 2 years a day late. Totally unprofessional.

    « park n fly »

    I stayed at the hotel the night before flying out of MSP airport. The hotel was excellent and the shuttle service ran smooth. Everyone at the hotel are friendly and helpful. I would recommend this hotel to anyone.

    « Flight Hotel »

    Stayed at this hotel as we had an early morning flight and they offered a good park and fly rate. The lobby is very nice and modern, and the staff was very helpful. Rooms were nice and beds were very comfortable. Will stay here next time I fly. The only con, is there isn't much for eating places within walking distance, except for a couple of choices.

    « Nice place! »

    I had stayed here previously so when I was looking for a hotel where my sisters and I could stay after they flew in to MSP, it was a no-brainer. Accommodations were beautiful and comfortable. Breakfast area was welcoming with a nice selection of items to chose from. Staff was friendly and helpful.

    « Great hotel and breakfast »

    This hotel exceeded expectations for breakfast, fitness room, and internet speed. The room was a good size, with a desk, two chairs, TV, microwave, and refrigerator. The breakfast had scrambled eggs and sausage, cold cereal, juices, milk, yogurt, fruit, waffles, bread, bagels, and more. Recommended.

    « Comfortable and clean but sticky carpet »

    People at the hotel desk were nice and helpful as we were checking in. The room was clean and and the beds were comfortable. The carpet was sticking to my feet so I had to keep my shoes on in the hotel. We stayed for an overnight trip to see Metallica and we wanted to get back on the road right away the next day. We stayed at this hotel because they offered free breakfast. When we went down to get breakfast there was no regular coffee just decaf. We went and asked about getting more coffee and the lady at the front counter said ok but didn't do anything about it. So we stood there waiting and nobody came and nothing happened so we decided to get our stuff packed and get ready to go so we could eat breakfast and leave. We went back a half an hour later and this time there was half a pot of coffee left but no eggs or sausages left and nobody was around to keep filling it up. So we left and paid for breakfast at a Perkins nearby so we didn't waste anymore time and got back on the road.The no coffee, bad customer service and then no breakfast really ruined our stay.

    « BWP, Dakota Ridge, Eagan, MI »

    Very nice hotel, good location, not hard to get to or get out of. Furnishings were nice & in good condition. Plenty of parking close to the building. Lots of places to eat in the area & within walking distance.

  • 5
    « A Fantastic place to stay! »

    This was my first time staying at the Best Western Plus Dakota Ridge and it was very pleasurable. All of the staff was courteous and attentive through out my 3 day stay. I was always was greeted with a smile by the front desk staff upon entering and exiting the facilities AM or PM, the Housekeeping staff was always attentive too! The first thing I always notice is how clean the surrounding area is: the walk up to; as well as, the front doors.. very clean and no crumbling side walks, which is good for canes, walkers, and wheelchairs. Breakfast was hearty and satisfying; not like the usual hotel breakfast that is unpalatable, I actually managed to make it to Breakfast every morning- no small miracle there as I was visiting with university friends. There was a fridge and microwave in the room too. No pool.. no problem for me. I can not say enough good things about Best Western Plus Dakota Ridge- you'll have to see for your selves.

    « A Comfortable Overnight »

    I stayed in this hotel after attending Mooseburger Clown Arts Camp in Buffalo, MN. My flight back home was not until the day after camp ended, so myself and a fellow clown spent the night here. The hotel is within walking distance to two gas stations and a small shopping center that has a few restaurants and a liquor store (that is not open on Sunday). The room was spacious enough and the bed was comfortable. The hotel offered breakfast but I did not wake up for it, as I had leftover pizza from the night before. Although my stay here was very brief, I would definitely stay here again.

    « Great service, comfortable, and near airport »

    This was my third time staying at this hotel over the years, and as always, the service was friendly and helpful. The rooms are comfortable and clean, and the hotel is near the airport. There's free shuttle service, and if you're staying here longer, you can also get rides to nearby Mall of America and the train. The hotel also serves a full breakfast.

    « Friendly Staff, Great Location »

    The staff at the Dakota Ridge Best Western went out of their way to be helpful, both at check in and check out. The breakfast room staff person was really nice and went out of her way to assist guests. The location is right off I35 in Eagan, which makes it easy to get to St, Paul,

    « Great positive attitude of employees »

    We were in Eagan for a family wedding, and being brand loyal to Best Western, we stayed at this location. The staff is amazing in their positive attitude and willingness to help out in any way that they can. Kudos to them. Plus, the most important thing of all, is that the room was clean. No matter the price paid for a room, if it is not clean, it is no good. The nameless folks that do the hard work of keeping the room spiffy, deserve a lot of praise. The breakfast was good, and the young lady that does the weekends was superb in being friendly... We would definately stay at this location again.

    « Close to airport, warm and friendly »

    I've stayed at the Dakota Ridge two years in a row now for a trip I've had in the Twin Cities. Both times, the customer service has been great. The rooms are clean. The amenities are handy and there is always a ride to the airport.

    « One night stay »

    My family and I spent the last night of our vacation at this Best Western prior to flying out of MSP. I booked a 2 queen room for 4 persons. Our room was spacious enough for the 4 of us to move around even with our suitcases open. The bathroom did show some signs of wear. Breakfast was the usual fare, nothing special. Took approximately 15 minutes to get to MSP on a Monday morning. Not bad.

    « new, modern, clean hotel which met our needs »

    We stayed overnight. The location was convenient, and was not hard to find. Overall it was a nice experience, although the lobby was a little too warm. Maybe they had air conditioning issues, because there were two large fans behind the check-in desk. The hotel met our needs for a comfortable stay.

    « 3 strikes »

    I am forced to stay here quarterly by my company. Every time I complain that the satellite doesn't work. They apologize and that's about it. This is now the 4th quarter and last time I stay here. Same thing. No satellite. Come on really. Nobody has ever complained about this. There are so many options in the area that you can do better. The staff is phenomenal though and I wish I could give a better rating for them.

    « No AC in meeting room »

    I came to a convention here on June 19 through June 23. When I got there with the host, we checked in and then went to the meeting room to set up to find a big loud machine. We went to ask for it to be moved and that is when we found out that it was the "AC" for the room because their AC broke down...the host was never contacted about the AC being down. We had 48 total people attending the convention from 19 years old to 80+ years old. The heat and humidity was horrible. Granted we had some fans and this noisy AC machine...when the host went to ask about what can be done about talking to everyone, she was handed a microphone...seriously??? Due to the heat in the room we had to cut our classes short because it was affecting several people. A lot of the people who were there have health issues, ranging from cardiac patients, diabetics, and all the way to asthma. One person went to the emergency room over night, several got sick from the heat, and several people went to their room. I am an EMT and I know that heat was not good for anyone. One of the people who work at the hotel over heard me talking to a convention goer and when they heard I was an EMT the staff person said "well it's part of your job isn't it?" I get that is my job but I was at the convention for vacation...not to be working bc no one how's to tell people that the AC is broken. Friday I was brought to the ER by ambulance bc of an asthma attack and less than 24 hours later I was back in the ER for another one. Both doctors told me that it is from the heat and humidity from the convention room, which caused me to miss a day and a half of work. Management did all they we thought, until we found out that they had the new AC since the 20th but we're waiting until the convention was done to put it in...Come one people. Use your heads. Just an FYI what the hotel did by not informing us was WAY wrong and not putting in the new AC when it was relieved and allowing people to be in that in room when it was that hot is against Health code. So I should bring them my medical bill from the 2 asthma attacks and ambulance ride for them to pay and also have them pay for my day and a half off from work because the asthma attacks were caused by the poor cooling system in the convention room.

  • 2
    « Convention nightmare! »

    I traveled to MN for a Convention which was held at this hotel. Although the rooms were clean and air conditioning in the rooms were functioning the Conference room was not. This made for a very uncomfortable week as classes were held in the conference room. The staff of the hotel was not at all sympathetic to the problem. Although breakfast was included, it was the same each day and the hot portion was not very appetizing. The desk staff were very curt when asked if rooms could be changed; they seemed to cater to guests that were staying only a night and not the entire week. Would I stay here again NO!

    « Best Western provided the Best customer service »

    Unfortunately came for the weekend to the Twin Cities area for a funeral. I originally booked at BW close to the church, however, I should have booked closer to family. So, I called the Shoreview BW and Alyssa said she would call a hotel closer to Eagan (family) to inquire about availability and give me a call back. Approximately 15 minutes later, she called with great news, she cancelled my existing reservation at Shoreview, transferred my contact information and reserved a hotel room for my dad and I at Datoka Ridge - we were all set! When I walked in I was greeted nicely by staff and Judy knew who I was immediately. She was friendly, answered all my questions and we continued chatting casually for a bit. Breakfast is sufficient with options like waffles, scrambled eggs, sausage, bagels, toast, fresh fruit, yogurt, cold cereal, milk, juice and coffee. It's plenty and after all this isn't Denny's. I'm happy I don't have go fetch breakfast outside of the hotel, plus for me! The room and bathroom were clean, the bed was comfortable with just the right amount of support and I don't like a firm bed. There was also a small refrigerator and microwave in our room, so that was a nice surprise to keep beverages cool. The shower pressure in bathroom was perfect and the water was hot. Overall, great stay and I would choose Dakota Ridge again! Reviews are subjective, and my experience was a good one, I could not be more pleased that everything worked out during our hotel stay in the Minneapolis area.

    « Management didn't do enough »

    I stayed at this hotel last year and the the housekeeping staff was 10 times better this stay. Housekeeping checked on us every day to make sure we had everything we needed. However the meeting room we used all week was another story, we were using the meeting room in the lower level and it was hot! It was hot last year too but we thought it would be fixed for sure. Nope. They brought in fans but it was still hot. They also did not inform us of this monstrosity of a portable A/C that would be in the room. It's huge and loud!!! Our convention host asked the front desk if they had a mic. They gave her one and said you can try to use it but we're not sure if it works. These people did not seem to care. They were not very helpful! We had attendees from 19 years of age to the 70's. Our elderly women save all year long for this trip. It was very inconsiderate of the hotel to not do more to make our time more pleasant. Why not hire someone to come service the unit ahead of time or notify the host that there is an issue. The breakfast bar had not changed. They served the same thing EVERYDAY! They had some sort of baked scrambled eggs and sausage links. There was no varying the menu. They had the typical waffle maker, instant oatmeal, cereal, yogurt, bread and yogurt. You would be better off finding a hotel with a better breakfast. All in all, after two week-long stays at this facility, I would highly recommend that you seek lodging elsewhere.

    « Great 5 night stay »

    We booked this hotel based on the comments on Tripadvisor and were not disappointed or surprised in our accommodations. The hotel is well located in Eagan, close to shopping and restaurants and a lot cheaper than staying in comparable accommodations in Bloomington. Twin Cities Outlet is a quick drive away and the Mall of America has easy access from Highway 77. Check in was quick at the pleasing front desk. Our room was clean and well kept on our five night stay by the friendly housekeeping staff. Breakfast was ok, nothing special, some hot and cold choices, although I am not a big breakfast person. Parking was a little odd, being beside the hotel, rather than in front but we always found a spot. The hotel has no pool and as a result we noticed a significant reduction of families with children. As a mature couple the lack of pool noise was a bonus. One tip is try to get a room on the front on the second or third floor. The hotel does back a busy highway and if traffic noise bothers you or you are a light sleeper the front will be quieter. We had the third floor on the front and it we had a great sleep each night.

    « Okay stay »

    This place is nice, clean, friendly. You get breakfast with eggs and sausage. Bed is very firm. Not what I like, but maybe others like it. Noise if your room is on the interstate side. Sounded like thunder and rain most of the night. That really was the only noise.

    « Beware of the bait and switch »

    I booked the room online thru the Best Western website. When we got to the hotel to check in they could not find the reservation, so I pulled up the confirmation number on my phone. At that point they said that someone else had that reservation but they were able to give the same room (2 queen bed suite). Then since I could not use my reservation they charged $40.00 more than I had booked it for. SO BEWARE IF YOU BOOK ONLINE.

    « Good for business travelers »

    I have stayed here for both business and pleasure in the past. This hotel is geared towards business with two shuttles for MSP. You can schedule a shuttle at check in for an early departure. Without a pool, young kids need something to do and there are not a lot of options within a couple miles. The location is in Eagan so it's less than 15 minutes from MSP and pretty easy to get to off of I35.

    « Don't Have High Expectations »

    Shower water temperature fluctuated from comfortable to ice cold regularly during a 10 minute shower. Replenishment of hot/cold cups, and coffee supplies did not happen over a three day stay. Breakfast Sunday morning was out of stock for 20 minutes with a room full of guests waiting to eat. Housekeeping set the air conditioner to 60 degrees!

    « WORST customer service and wrong reservation!!! »

    I WOULD NOT stay here again!! Despite multiple confirmations, they STILL got our reservation incorrect. The people on the phone were very pleasant when I called each time, but JUDY who checked us in was extremely rude and belongs in housekeeping or somewhere far away from guests!! She acted like she was doing US a favor...our room was supposed to have two beds, we had one so one person slept on the floor. We were told multiple times our room was a certain type and it wasn't. Don't stay here!!! Burnsville Best Western is very close by and a GREAT hotel. Skip this one!!!

    « Loved our stay »

    Me and my mom went on a shopping trip to Minneapolis and stayed at the Best Western hotel in Eagan. We really enjoyed our stay there, in our room there was good air conditioning and two huge beds as well as a fairly large bathroom. The staff was incredibly nice and helpful and we got a free ride with the shuttle everywhere we went. We will definitely stay there again.

  • 5
    « Great location excellent staff »

    We stayed here over Memorial Day weekend and had two rooms and everything was great! We had our kids and some of our foster children along as well. The only downside was there is no pool for the kids to swim in, but that's it everything else was awesome in our minds. Thanks again.

    « Vacation »

    Front desk ppl was nice gave our room little early so far loving our vacation ?? . Room was very clean it's close to the mall of America and restaurants so far loving this vacation. Reasonable pricing if you don't want to spend a lot. Also I loved that they provide breakfast which is good that way don't spend much.

    « Great Hotel »

    The staff were all very friendly and helpful. They set up my checkout time for 1 instead of 1130 due to my flight being at 440pm. They made sure the shuttle was there on time to take me to the airport. The room was very nice and comfortable.

    « Awful experience »

    Room had no good ammenities. Dirt on walls, uncomfortable bed, poor TV channel selections, old decor. Toilet is small round bowl and runs on its own often. Extremely rude staff. Gave me a hard time forcing me to give them my plate number and when my key failed for the second time to open the door well they didn't even remember me as a guest. Room was 60 degrees upon arrival. Uncomfortable office chair.

    « Peace and Quiet at Last »

    We spent 3 nights (Fri-Sun) in this hotel. If you are looking for peace and quiet this is the place to stay. It appears to be in a quiet neighborhood. It is very clean with friendly staff and they provide a good breakfast. It does not have a restaurant but there are a few good ones just a few steps away. The only negative is that they don't have a pool.We would definitely stay here again given the opportunity.

    « Pretty average overall »

    Stayed at this place for a wedding over the past weekend. Rooms were nice on arrival, and the lobby looked really nice. Breakfast area was disappointing compared to competitor hotels in the area. Food was also below average compared to other hotels in this price range. Also not happy that housekeeping didn't clean my room for the second day. Overall average experience for the money spent.

    « Convenient Clean and Comfortable »

    Easy airport pickup- only a 10 minute wait; prompt check-in with paperwork all ready there when we arrived- appreciate that we were greeted by name (though it was 1 AM), comfortable and clean spacious room. with plenty of pillows. Breakfast was good- restocked as needed. Return trip to airport was timely. Definitely will stay there again on next trip.

    « Good Place to stay »

    Excellent hotel for accommodation. No Pool or recreation facilities, although there is a fitness center, but for high value accommodation in the area it is top notch! Good breakfast area, clean rooms, helpful staff all lead to a positive experience.

    « Very Nice! »

    Late night stopover on our way across the country. No prior reservation - just popped in. The check-in staff was very pleasant and assured our best rate. Great, quick night's stay with an excellent breakfast to get us back on the road.

    « Poor Customer Service »

    We had high hopes that this is going to be a place we could depend upon for occasional flights out of MSP airport. The location isn't too bad just off Highway 35E, and the price was a reasonable 170+ tax for the night and seven days of parking. It was $10 a day plus tax for each additional day--we were gone for 10 days total. Somewhere in the description of the hotel it mentions a quiet night's rest--not so! Our ground floor was right next to a noisy road--this won't do with my wife's supersensitive hearing. The replacement room was much better and had a nice bed. I specifically phoned in a 3:45am wake up call but never got one--thank goodness for my iPhone alarm. The simple cold breakfast we got before they opened up was as I expected, but it was fine. The clincher was on our return...Jan at the main desk sent the van driver to the wrong airport to pick us up! It was a 45 minute wait from the time I called once we got our bags. By then all area restaurants were closed for the night. Very disappointed--won't be back.

  • 4
    « Great stay with lots of amenities! »

    Just got done working out at the hotels gym and I am super happy with the equipment! Not only is the cardio well appointed but they have a cybex type machine. Excellent Room was nice and large. Tv selection was extensive and whole hotel very quiet. Had to call down several times and the front desk answered on first ring. Beds are comfy and room has all the accruements. Food and shops are all close by and the ban will take you to the mall of America... Only negatives: No ice on the floor, no hand wash or fresh towels in the gym, and van only runs on the hour and halves... These were minor otherwise super spot to stay. Definitely a recommendation!

    « Excellent relaxing stay »

    This motel is perfectly situated close enough to the Mall Of America and downtown but far enough away from all the hustle and bustle Clean safe motel We will stay there every time we visit Minneapolis Good value for your money

    « One night stay in Eagan »

    Great hotel. Looks new. Competitive priced. Close to conference place and shopping and restaurants. Would stay there again if in the area. .Breakfast at 6:30 did not include hot items, which was a disappointment. Coffee was strong and only luke warm.

    « Last nite of vacation »

    We arrived at the airport at 11 pm, we were quickly picked up by the shuttle and settled in our room before midnight. Had a great nites sleep - very quiet - even when we got up at 8 am! Only realized there were others on our floor when we road the elevator to breakfast with them. Would gladly stay again! Thanks for the great service & nice place to stay!

    « Never again »

    Rude staff seemed annoyed to have to answer questions. Shuttle driver was extremely rude as if it was an inconvenience to pick us up at the mall and bring us back to the hotel. Hotel was clean and nice but when you dont feel welcome it makes you never want to come back to this hotel.

    « Heating/Cooling Issue »

    Warm very warm, put on air conditioning but took hours to cool the room down to tolerable. I chose not to report the problem because I didn't want to repack my belongings. The check-in was very smooth and pleasant. I chose the hotel for the park/stay and fly option.The shuttle in the morning was very timely and efficient.

    « Hotel stay »

    Very good location for airport and mall of america, great shuttle service provided. Housekeeping department needs a little more working on, One day , did not come to room at clean towels or amenities. Overall, enjoyed my stay.

    « Amazing! »

    One of the best hotels I've stayed at! Rooms are nice and big in size, always clean and the staff is so friendly and helpful. They have a shuttle service for free which is a great extra and the driver Kelly is always so nice and professional. The breakfast in the morning is nice with hot and cold items, love staying here when in Eagan

    « Left a lot to be desired... »

    This was my first - and likely my last stay - at this hotel. The room itself was pretty standard. The bed was nice but very stiff. The remote was hard to use because it was falling apart. The shower water pressure was weaker than a 7th grader. Oh, and the breakfast was a joke: fake eggs, chewy sausage, and not much more. The waffles were ok. There was no fruit, no yogurt, and the bread for toast was gone. And I've had better coffee from a gas station (Holiday and SA). If you want a better "free" breakfast", steer clear of this place. (I say "free" because we all know it's just rolled into the price of the room.)

    « Short business stay »

    I typically stay in Eagan when I visit the twin cities as its close to the airport and everywhere I have to go. The Best Western has some of the newer room interiors in the area, Wifi on the 3rd floor is a bit weak and therefore slow

  • 3
    « Overnight Business Trip Stay »

    Location: The location was perfect for my needs as I was going to a training just a few minutes across the highway at the community center. My one complaint with parking on the property is that I had to park a bit away from the entrance, along with an adjacent business. In other words, the lot was full of vehicles that were either parked there for work for the day or they were frequenting the businesses surrounding it. The lot was nearly full when I arrived and I had quite a trek to lug my baggage to the back entrance. Once inside the hotel again, I had to lug it all the way down to the front desk, again, to access the elevator. Then up to 3rd floor then down the hallway to my room. Service: The gal at the front desk who checked me in left much to be desired. Not very personable; no explanation of breakfast, parking (other than pointing out the window, thumbing me in the general direction), sliding my key across the desk and announcing my room number rather loudly (this bothered me as I was traveling alone and there were several people within's a safety concern for me). Price: This wasn't the most expensive place I could've chosen, nor was it the least expensive. I chose this one based on location and quick trip to my training. One thing I found incredibly odd was the housekeeping envelope on my nightstand. It basically told me if I enjoyed my stay to leave a tip in that envelope for the staff. It did not say who the staff was, it was blank. I am always on the fence with this type of thing. On the one hand, pay your staff a good wage and do not make them ask for a tip. On the other hand, if you room/stay was above and beyond, then definitely leave something extra. However, I do not blame housekeeping staff for the way the room was, it was clean and fresh. The other things that were wrong with it are a maintenance issue, not the responsibility of housekeeping. However, I did not leave a tip as the cost of the room should include that in it and there was nothing that was beyond my expectations to deserve one. Room: Upon entering the room, it appeared fairly standard. Large enough for one person, all the amenities one would expect. I do have a hearing deficit and was surprised that I could hear traffic. At first I just chalked it up to the time of day and how busy the highway was. I had a room directly facing the highway. I figured once it got closer to evening and folks were home, it would quiet down. I was didn't, but I soon discovered why. I also took pictures of this to show what I am trying to describe. On the AC unit there were large holes, not only could I see directly outside, I could hear the loud traffic and got quite a chilly breeze. For the first time ever I figured out that the decorative throw on the bed would make a great barrier on top of the AC unit to block the cold air and lessen the sound coming through. It worked fine and I left it there overnight. The shower was good, I loved the built in shelves to hold shampoo, conditioner...etc. However, the tile on the floor was so broken and cracked that it nearly sliced my foot when I went to turn on the water. So I used the bath mat along with a hand towel to protect myself from it the rest of the stay. I did take pictures of it because I feel it's fair to show rather than just try to guess from my review just how bad it was. If I had been traveling with my husband (he is diabetic) or children, I would have insisted on moving due to it being so unsafe. Amenities: Typical refrigerator, microwave, coffee pot...etc. All were very nice and worked perfectly. Dining options: Lots of good restaurants near by, I searched the internet for some local food and found some poor reviews of a nearby restaurant that I had hoped to try, so I used the recommendations from the book in my room and ordered food from Sarpino's. I was not let down, I ordered online from my phone and my food was delivered by a kind gal; piping hot pizza and yummy chilled cheesecake! It was delicious!!! It was the highlight of my stay there, I recommend it. They were doing some construction to this hotel during my stay but I really have no idea what exactly they were working on, although I was never bothered by any noise or dirt from it. There is no pool at this location, keep this in mind if you are looking to swim or lounge.

    « Great Stay, front desk did an awesome job. »

    The stay was for business and the front desk was accommodating and very professional. The shuttle service very accommodating. Nearby Sushi Restaurant was awesome. Quiet Rooms I Work at night days were quiet.

    « Great Service »

    We stay here every time we travel. We do the park and ride. The rooms are clean, the staff is friendly and the shuttle is awesome. We never have to wait to long to get picked up from the airport when we return. I would highly recommend this place to anyone. Also, we have flown out really early a few times before the breakfast starts and the staff always has stuff out for us even at 4:00 a.m.

    « 2 yrs we have used this Hotel for a over night stay »

    We have used this Hotel now for 2 yrs in a row as we had a lay over back to Michigan. This hotel is really wonderful and close by restaurants also. You can order from right across the road or walk there. They also have a wonderful continental Breakfast also which is very good, We also take there shuttle bus back to the airport. No complaints from us we love it

    « Comfortable stay * Great location * Good breakfast »

    We stayed here for a night early March 2016. Got a good deal here thru' priceline. The hotel lobby has a pleasant feel. The room was very clean and comfortable. The beds and pillows weren't the best but okay. Good continental breakfast. Room wi-fi worked perfectly. My only complaint was the top blankets in the room had extreme static. Was scary... Could literally see the sparks every time any of us touched it. Once we removed them carefully and put them in a corner in the room, we had no issues. Something they need to check on because people do use the room's heater option during winter. I love Eagan and so I loved the location.

    « Modern and clean »

    We stayed here the night before leaving for Mexico out of MSP. The staff were friendly and the room was clean. The shuttle drivers were enjoyable on both trips - to and from the airport. They were on time too!

    « Clean and Comfortable »

    The location for this hotel is great if you are in the area. Very close to 35E and other shopping and restaurants. This was my first stay at this hotel and I found it to be extremely comfortable and economical for the price. However the best part of this hotel is the friendly front desk staff who are committed to making your stay so enjoyable. The room was comfortable and I was grateful that they had a "constant fan" setting on the heat/cool system in the room. One suggestion would be that if you are sensitive to noise to ask for a room not facing the freeway. For me, the constant fan drowned out the noise from the freeway. Other than that, if you are looking for a comfortable no frills hotel that is very convenient with great service - here you go!

    « Great area »

    overall I would say it's a good hotel to stay at. Hotel shuttles you around the immediate area and airport shuttle is great. Breakfast was ok to good. Lots to do and lots of shopping around the area. My grandson really liked the waterfall they have in the lobby.

    « Nice, clean economic stay!! »

    Large hotel located right off 35E and Yankee Doodle Road. Minutes form the airport and Mall of America with shuttle service. Rooms and baths are plenty big and mine was impressively clean and comfortable! (I even went barefoot!!) Bath was nicely designed with counters and tile work and curved shower rod. Water was hot on the spot, no waiting. My room also included a mini-fridge, microwave, and coffee maker, although I am not sure this is in ALL the rooms there, but I did not request it. I stayed on the main floor on the back side of the building, which I did find to be a little loud with the traffic all night. Also, the drapes were stapled to the ceiling and couldn't be drawn all the way, leaving only the sheers for privacy and light coverage (ps neon lights across the road are definitely noticeable) There is a small ridge and big slope along the back of the hotel, so it would be hard for someone to peer in... Hard, but not impossible. If muted lights and/or noise wake you, you may want to try the front of the building? Adorable public spaces. Nice planning on this Hotel!

    « Business Meetings »

    Overall I will say the hotel was very good and the staff is fantastic. They are always very helpful for any needs or questions that you may have. You can tell they know the area, b/c they have recommended some great places to eat and places to go, services are great, but the food was very disappointing. I would recommend this Hotel to others.

  • 3
    « Someone was alread checked into my room when I got there »

    The hotel was good with one exception. I was there for business and when checking into my room, the staff had already checked someone else into the same room. I opened the door to what I thought was my room, to find someone else already occupying that room. What if they had been coming out of the shower or changing cloths. This made me uncomfortable when I stayed as well as they could check someone else into my room too. I was only there on business not with my family, or I probably would not have continued my stay at Best Western Plus Dakota Ridge, Eagan MN

    « Nice Hotel, Nice Staff »

    This is a nice hotel , very close to the airport, rooms are nice, everything works, they have direct tv, Breakfast is a problem, always the same it never changes, which makes it hard if you spend multiple days there. I have mentioned it a few times , so lets see if it makes a difference

    « Overnights before and after flights »

    We stayed at the BW Plus Dakota Ridge mid-flight on the way to vacation and on the way home. The shuttle and the drivers were great as were the front desk clerks. General Manager Jason made special accommodations for our travel needs. Everyone was very helpful and friendly.

    « Very accommodating. Great location. »

    We had a very nice stay and would recommend this hotel. We traveled without kids so no pool, restaurant, bar was OK. This kept the price down. The shuttle service and staff were very good. Good location to shopping, airport.

    « Quick overnight »

    We checked in late so we didn't spend a lot of time at the hotel other than sleeping, but we have no complaints about our stay. The staff was very nice and more than willing to help. The room was clean, quiet and very nice. Couldn't really ask for anything more.

    « Room Problems »

    My main concern with my first stay here was the extremely loud heating unit in the room. The only way to sleep or watch TV here was to turn off the heat. The TV also had problems with the picture being too dark and no settings to adjust it. The closet door was off its track and did not work properly. This hotel had no maintenance staff during the weekends and there was no way to fix these problems.

    « Hotel Stay »

    Wonderful Staff and Hotel. Shuttle will take you anywhere within a 5 mile radius which includes the Mal of America and surrounding stores and doctor's offices. Hot breakfast is fee and plentiful with waffles, eggs, sausages and fresh fruit, coffee and juice.

    « Family emergency trip »

    Very well located for trip to Eagan, MN. Staff very helpful, van service to local areas available and transportation to airport as well. There are restaurants nearby which would be walkable in good weather or you can request a van ride to this area.

    « Excellent hotel, friendly helpful staff »

    Dakota Ridge is a great place to use for Park and Fly if needed. They are always accommodating, helpful with shuttle service time recommendations, restaurant recommendations. Excellent continental breakfast with great variety for the early traveler. Staff has always been helpful and happy!

    « Friendly Shuttle Driver »

    I recently stayed at Best Western Plus Dakota Ridge before my trip to Jamaica. Check in was great. I have stayed here several times before I flew out of MSP. Rooms are clean and roomy. Flight got back 10pm Feb. 7. Shuttle driver was absolutely teriffic. He was warm and funny. I will be back. If this review was helpful click the "helpful" box below.

  • 4
    « Comfortable and clean »

    We use this hotel for their park n fly. We stay the night prior to our trips and they shuttle us to the airport and pick us up when we return, The beds are very comfortable. Good breakfast included. The shuttle service is good.

    « Beware of Motel Clerk »

    The rooms are clean. The breakfast was very good. Most of the motel personnel were nice. We had a very bad experience with the motel clerk during check in. "There is only one chance to make a first impression." I was so frustrated after that experience, it put me in a pretty bad mood for quite a while.

    « Nice Value »

    Hotel is nice , staff is helpful , breakfast is very repetitive , the need to change it up a bit , everyday the same, small sausage, Eggs, waffles....over and over .. rooms were clean , maid seems lazy everyday bed was made up like a 5 year old would do...location is 10 min from the airport, easy to get to, lots of places to eat and a Wallmart very close.all in all good value

    « Good airport shuttle service »

    Wonderful airport shuttle service and I love the park/fly option. However, make sure that you call the Hotel to ensure that the option is available during your stay. Location and lobby are very nice. Rooms could use a little work but definitely not bad. Staff were wonderful and helped our vacation get off to a good start. Love the continental breakfast!!

    « Stayed for a Fly and Drive »

    My daughter dropped the car off before she flew from MSP and I picked it up after flying in. I arrived late at night, phoned the hotel for the shuttle, and checked in. Everything was very easy. I had a pleasant night's sleep and drove home. Staff was friendly and professional.

    « clean room, no pool, awesome staff. »

    We used the park and fly, to a ocean getaway, so no pool was fine. The staff was wonderful. Before I booked I called to learn of places to eat. Thumbs up. I had some difficulty getting wifi on my phone, they were great. next morning there was some breakfast, but at 4am I didn't expect anything. Arriving back, Jodi, (I am terrible with names, so...) answered the phone when I called for a ride. Perfect instructions to get me out of baggage and to the hotel van. If you stay here, my suggestion for food is wildcat bar and grill. 3-4 minute walk, perhaps. I will be reviewing this also. at a excellent rating. Now a bit about the room. 1st, if you like shower gel/body wash bring your own. I can be very critical. It passed. A note however to the bathroom designer. The tile work/color great. The location of the ceiling light, leaves the shower quite dark when the curtain is pulled.

    « It was nice »

    We enjoyed our stay. Breakfast was on time with food consistently refilled. For other meals if willing to walk in snow had four restaurants next door with several more in less then two miles by car. Easy access to the interstate. Train station was in walking distance never used it but available.

    « Great place to stay! »

    This hotel was clean, updated, and very comfortable. The staff is friendly and accommodating. We had to take a 4:30 am shuttle to the airport and they provided us with breakfast early. We walked to a nearby Mexican restaurant that was delicious !

    « Comfortable, clean, and reasonably priced »

    Very pleased with our stay. We prefer to stay at suites for the room and comfort, but the price of this hotel was so reasonable, we decided to give it a try and we were very happy we did. The staff was friendly and courteous, and the room was comfortable and clean with a nice decor. There were many restaurants nearby from which to choose, and access to 35E was a block or two away. The breakfast bar was one of the best we've come across. We would definitely stay here again.

    « happy to have chosen dakota ridge best western in eagan »

    I can't think of a negative thing about my stay at this hotel. Everything was top notch. I have stayed here in the past and I will stay here in the future. It is the only hotel I choose when I come to the twin cities. I am never disappointed.

  • 4
    « my stay »

    Been here many times just good place to stay clean and easy acess to airport. The place is quiet even on lower floors so getting a goo night sleep is not an issue. Proximity to shopping is good. The shuttle drivers have been very intresting to chat with

    « Getaway weekend »

    Convenient to airport and family gatherings. Easy check-in and check-out. Breakfast buffet was usual for this type of hotel. Grew up in this area and great to see old stomping grounds. Close enough to downtown and great restaurants.

    « Great place to stay the night before an early morning flight! »

    We needed a handicapped room and got one with a great, safe bathroom. My husband said this is the best bathroom we have ever had in our travels Lots of safety bars and a walk in shower with a nonslip floor. The shuttle to the airport at 4 a.m. was fantastic too! There was no charge for that, but I did tip the driver. Our room was very nice and the beds were comfy. Nice desk to work at and plug-ins where you need them. Also had a frig, micro and coffee pot. Or room was nice and quiet (room 53, I think). The staff member at the front desk was very pleasant too. I will stay there again!

    « Horrible experience, but GM seemed nice. »

    I am not one for writing negative reviews. This hotel, however, was a huge disappointment. My wife ,and I were to stay here for 5 nights. That ended after 1 night. The front desk staff, was completely not competent, friendly or and even antagonizing upon our check in. We discussed with the GM Jason Johnson, the next day. he was very nice and refunded us our night, and said he would take care of the other 4 nights with EXPEDIA. He did. Expedia made a glitch, so we had to work it out, all good. he did say he would be sending us some gift certificateS in the mail for , I presume was free stay. It never arrived To be fair he claimed he mailed it out. So, he asked for our email, and he would get right on it. That was a week ago, nothing again. NO big deal, however his word is what I respected. I did mention to him in our talk at the hotel, I post to trip advisor,and did NOT want to post a negative review. YES, it was that bad. He asked me not too. I said I wouldn't. I mean, he did make great amends, and promises. NOW, things have changed. NO, I would never stay hear again . It ruined our vacation. The rooms were older and very tired, as was the hotel . NEEDS a revamp. The front desk staff we had dealt with was horrible, and Jason agreed as well. But , the way i see agree to something with the customer, you go through with it. It is on principle. Folks, there are many beautiful hotels in the Minneapolis area...this just didn't add up. Pay the extra money, and get a nicer place. It will be well worth it. I do commend the GM, Jason , for trying his best. BUT ya have to follow through with all of your promises. Thank you Jason, for taking the night off our bill.

    « Like coming home!! »

    We love the Dakota Ridge Best Western. The staff are the best! They are genuinely happy to see us and everyone remembers us from year to year. The rooms are always clean with plenty of amenities. The shuttle service is another great asset!

    « Nice Place »

    Nice place to stay, housekeeping needs supervision, the breakfast cook needs a lesson in changing things up. Other then that. nice staff, good location 10 min from the airport. Ive stayed here several times , usually pretty good value for your buck. Close to fast food, Wallmart, Starbucks.

    « Pleasant stay »

    Enjoyed meeting friends at our hotel, enjoyed our time in the lounge area, also had a very pleasant breakfast together the next morning. Room was very nice, loved the view from the lounge. Eggs at breakfast were excellent!! Thanks.

    « Excellent hotel »

    The hotel is located in an easy to get to area. The hotel was nice on the inside and outside. The room I had was clean, updated and quiet. It also had a decent complimentary breakfast and exercise room. I would recommend this hotel to any business traveler or family as the value is great for what you get.

    « Excellent service by staff »

    We were there for a sporting event and everything went very well. The staff was awesome at giving us directions, explaining things, and giving recommendations for bars/resturants. They made sure we had everything we needed.

    « No pool »

    Disappointing destination for children. Conveniently located close to shopping and other activities. Lobby smells of chlorine - from decorative water fountain - deceptive as one thinks there is a pool upon entering!

  • 4
    « Quiet and pleasant »

    Close to the airport close to the mall of America good food nearby not much more you could ask for television could be a little more user friendly not that many stations to watch a little more to offer on the tube would be appreciated quiet and peaceful hotel clean and in a safe area would recommend to anyone traveling in that neck of the woods

    « Best Western Dakota Ridge Eagan Minnesota »

    We stay here as we travel back and forth to Florida from our home in northern Wisconsin. They are very nice and accept our pet cat. They have a 24 hour shuttle to get us to the airport for early flights. there are several good restaurants within two blocks of the hotel.

    « Comfortable and convenient »

    We have stayed here several times. Easy access to shopping, restaurants, and the airport. Room was clean and beds were comfortable. Friendly front desk people and maids. Close to everything in south metro area.

    « Very Nice Accommodations Near MSP Airport »

    I've got mostly very good things to say about this hotel. Not particularly cheap - but, then again, this is Minneapolis and bargains are tough to find. The reviews that I had read were, for the most part, very good and I will echo those sentiments. I was given a first-floor room for my brief (8 hour) stay. It was totally adequate of not dazzling. For a hotel near a major airport and close to an interstate, I found it to be very quiet. The bed was adequately comfortable even though the linens were of only average (or slightly better) quality. I did sleep well, found no critters, and did not notice and foul odors or air freshener covering up odors. The carpeting is somewhat tired and could use replacing. But it wasn't all that bad. The bath linens, like the bed, were decent but your typical run-of-the-mill hotel quality. Nothing impressing but far from objectionable. The people were quite nice. Also, the airport shuttle runs every half hour on the half hour so it was no problem getting a 4am ride to the airport. And the shuttle driver was extremely pleasant and personable. Bottom line: I would certainly stay here again, and probably will.

    « Great service but only okay rooms »

    I would have thought by now that all major hotels would have pressure compensating showers so that every time somebody turned the water on or flushed a toilet you didn't get scalded or frozen. Apparently some places still haven't caught on that something like that is possible. Other than that, the room was fine while the front desk people were very friendly and helpful.

    « hotel survey »

    I spent 5 nights at this hotel, everything was absolutely great, the people who worked there, the room and its amenities, the location and the great breakfast provided, good food and plenty of it. The lobby was beautiful with the huge waterfall, seating accomodations and helpful attention of the staff.

    « Nice Stay »

    This is a nice hotel especially since we were traveling with our dog. They had us on the first floor which was nice for taking him out. The beds were very comfortable and the fridge cooled everything off quickly. One down side was breakfast didn't start until 7 on Sat. but we had to leave by 7 to get to the dog show. They did have a few items out though.

    « Nice Experience »

    Great Place to stay, rooms were updated, comfortable, clean, staff was friendly from the desk to the shuttle drivers. We stayed as a park-n-fly option and it is reasonable in cost along with accomodating to our flying schedule. close to the MOA and the airport , many restaurants nearby to drive to or use the hotel shuttle.


Getting to the hotel ...

All directions
·From: The north. Take Interstate 35E South to Yankee Doodle Road Exit and turn right. Turn left on Washington Drive to the Best Western Plus Dakota Ridge. ·From: The south. Take Interstate 35 North to Pilot Knob Road Exit and turn left. Turn left on Yankee Doodle Road. Turn left on Washington Drive to the Best Western Plus Dakota Ridge. ·From: The east. Take 494 East to Pilot Knob Road Exit and turn left. Turn right on Yankee Doodle Road. Turn left on Washington Drive to the Best Western Plus Dakota Ridge. ·From: The west. Take 494 West to Pilot Knob Road Exit and turn left. Turn right on Yankee Doodle Road. Turn left on Washington Drive to the Best Western Plus Dakota Ridge.