Best Western Hotel Windsor Inn,  Dumas

4.0/5  - based on 175 guest reviews.
1701 S Dumas Avenue, 79029-5527, Dumas, United States - See map
+1 806 935 9644 +1 806 935 9730

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> Room 1

1 adult

 

Hotel advantages

  • Spa
    Spa
  • Indoor pool
    Indoor pool
  • Free parking
    Free parking
  • Sauna
    Sauna
  • Onsite laundry
    Onsite laundry
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TripAdvisor Traveler Rating
based on 175 traveler reviews
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Welcome to the Best Western Windsor Inn! Whether you're here for business with the Valero Refinery or JBS Swift, our Best Western Dumas, TX hotel caters to business and leisure travelers alike. The Pheasant Trails Golf Course is just moments away from our hotel in Dumas, TX. The Moore County Hospital is also nearby and our property is a favorite for both medical patients and visiting hospital staff. No matter what brings you to the region, a great location and clean, comfortable rooms can make your stay even better. There's exterior access to all rooms at our property, which makes unloading gear for recreational visitors simple. With easy access to Highway 287, commuting is easy from our Dumas, TX hotel. This pet friendly property is close to favorite golf courses, and we welcome the entire family. A free, full hot breakfast greets guests each morning and features endless buttery waffles, fresh fruits and yogurt, a cereal selection and sweet pastries. Juice and 100% Arabica coffee is the perfect end to any hearty breakfast. The Diez y Seis Celebration is a local favorite and Doggie Days are especially popular. If you're in town for a special event, our Dumas, TX hotel is located near all the top destinations and event centers. A midway stop for skiers, hikers and backpackers, we're also the property of choice for outdoor lovers. Clean, quiet, spacious rooms are just what you need after a day of exploring. An indoor heated pool and spa is the go-to place to relax after a busy day. Enjoy the steam sauna to soothe any sore muscles. Adjoining rooms are also available for large groups, families and teams of business travelers. Employees of Wind Farms, JBS Swift, the Valero Refinery and Pioneer Natural Resources USA often stay at our hotel in Dumas, TX because of the great value and southern hospitality. Book your guest room at the Best Western Windsor Inn today and prepare for a relaxing getaway! Our hot tub is closed for maintenance. We apologize for the inconvenience.

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Room 1

Guest reviews


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based on 175 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
72
Verygood
 
55
Medium
 
28
Poor
 
12
Horrible
 
8
Business Business 29
Couples Couples 50
Family Family 63
Friends getaway Friends getaway 6
Solo travel Solo travel 13
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Best Western Windsor Inn,Dumas
  • 3
    « Not up to Best Western standards »

    Of the several BW hotels we have used across the country, this was the worst. It was advertised as pet friendly, but there was NO place to walk our dogs safely. The light in the bathroom was burned out, and when we reported it we were told we could switch rooms - after we had brought in all our belongings and settled our dogs in. We were so tired after driving all day and lugging things to our room, we just stayed put with the dark bathroom.

    3
    « Surprised »

    Last week we were traveling and got to Dumas about 11 at night. We had stayed at this hotel once before so thought we would again. It has been remodeled since our last stay. But I about fell over when the total room cost for 2 was almost $150.00. The last time we were there it was under $100. I think the room rates increased since oil drilling is active again there. Breakfast was only average. Oh and we got a "gift bag" containing a package of snack crackers, a very small bag of cheetos and 2 bottled waters which might have cost $1.00. I haven't paid that much at a Best Western in years and would have left this one but it was so late and I was tired. Just saw caution if you travel in the Texas panhandle cause they will probably gouge you good on the prices. I will not use his hotel again.

    5
    « Great overnight stay while traveling »

    This is a great place to stay. We had 2 rooms while traveling on vacation. Was very clean rooms, beds were wonderful with fluffy pillows. Loved the hot breakfast including bacon and eggs! Would stay again.

    4
    « Nice place to bed-down in Texas »

    Great breakfast area with many choices. The great room area around the front desk was spacious and comfortable, as were the rooms. Nice indoor pool and a small exercise room. The only draw-back is that it has the exterior corridors. It is easier to load and unload, but I feel a little more secure with the interior halls. Would stay here again with no problem.

    4
    « Pleasantly surprised »

    Upon check in we were given a goody bag with two bottles of water, peanut butter crackers and Doritos. What a nice way to show appreciation for us staying at this property. We stayed in room 216, king bed, with all the normal amenities expected. Nice size spacious room for my husband and I. The only drawback is the mini refrigerator does not have a small freezer section. For us, we road travel a lot and use frozen water bottles for our cooler. Easier to deal with than ice. There are not any elevators and access to the rooms are outside. Every single hotel needs to implement this piece of equipment on their shower heads. See picture. For those that are tall or short, it adjusts to everyone. The bed could use some reinforcing as we could feel every single little move either one of us made. The breakfast was excellent, the staff very friendly, and the hotel clean. We would definitely stay here again. Oh, the wifi is password protected.

    4
    « Dumas Rest Stop »

    This was our first stay at the Dumas Best Western, although we have traveled through many times and stayed at other hotels in town. The price was quite a bit more reasonable than some of our other stays. I had seen other reviews about bugs, but having lived somewhere where bug hatch outs often happen, took those with a grain of salt. We had a great check-in experience. Had a goody bag waiting for us with a notice about the bug issue. Yes, there are bugs outside, but hotel room was absolutely clean. Not a bug in sight. Hotel is a little older than some others, so rooms appear dated, but cleanliness was not an issue. Overall very nice stay for the price.

    5
    « Great »

    I will stop again when I take the trip to the Texas Grand Canyon just south of Amarillo. What a place to site see and to visit. I've been the hill country of Texas and now I would like to visit the canyon country of Texas

    5
    « Great place to stay »

    The room was clean, roomy and comfortable. We were given a goody bag as a welcome, which was appreciated. The staff was friendly and helpful, particularly Maria. The breakfast was abundant and very good.

    4
    « Excelllent stay »

    Staff was extremely pleasant, and friendly. With the reservation already made, the room was ready with lights on and the air conditioner running, making the room cool the moment we arrived. Really nice touch in the Texas heat!

    2
    « Way Below Typical BW »

    Broken door locks. They moved us to another room, and it had broken door locks. It was a non smoking room, but it smelled like it had been smoked in for years. TV remote didn't work at times. AC was noisey and didn't cool very well. Carpet was worn out and dirty. Roaches!

  • 5
    « great room at a great price »

    Recently redecorated room, fresh and lovely: very comfortable bed, big TV with lots of channels, room darkening shades, fridge and microwave, long countertop in bathroom, great showerhead. Older hotel so we were able to park just outside our room. Great night's sleep.

    4
    « A classic Best Western, renovated well »

    This hotel is in the heart of Dumas, right on U.S. 287. It was built in the 1980s (or maybe the 1970s), but it has been renovated -- and they did a good job. The decor in the lobby and rooms is attractive, the bed was comfortable, and everything worked. The breakfast was good (waffles, bacon, omelets, etc. in addition to the usual). The price also is attractive. There are several newer hotels in Dumas, but the renovation makes this one competitive.

    4
    « Clean rooms great price »

    We got the goodie bag with the note about an increase in insects due to the rain, however, we had no issues with insects. But it was a nice touch. The room was clean, bed extremely comfortable. Good side chair. The front desk lady was not pleasant, but perhaps she was having a bad day. We'll likely give them another try the next time we come through town.

    5
    « Weekend Trip »

    We are always pleased with the staff and hotel. We always stay here when we are in town. The staff is friendly and helpful, the rooms are comfy and clean. The breakfast is great. We would definately recommend this hotel to anyone traveling through Dumas.

    5
    « Conscientious »

    They gave us a bag of goodies (a small bag of Doritos, crackers and 2 bottles of water) and a note stapled on the bag--an apology about the insects at night due to rain. The staff are very friendly, very clean room, very quiet AC and awesome breakfast. Best Western is awesome!!

    5
    « Clean rooms at a great price »

    Best Western in Dumas has clean rooms. The parking is a bit limited, so you may not be able to park in front of your room if you arrive late. The motel is located close to restaurants and fast food. The staff is very pleasant and helpful, and the breakfast was good. The price was great!

    4
    « Nice hotel »

    Very friendly staff. Inexpensive price and you get the same amenities as other comparable hotels. The pool area was well-maintained. The breakfast was good, but the gravy was watery and not worth eating. They had one person working the desk and tending to breakfast. Rooms were clean. Definitely worth the price.

    5
    « All you want in a hotel! »

    What a wonderful surprise in Dumas. We found a great place to stay at a great price. We got a snack bag at check in. How thoughtful!! Updated rooms with nice beds and shower. Very clean with frig and microwave. The breakfast was excellent and well-stocked. We had cheese omelets, sausage, fresh made Texas- shaped waffles, yogurt, and fresh fruit. There was much more. The lobby area is very comfortable with a fireplace area. The indoor pool was clean and nice. The staff was kind and attentive. What more could you ask for?!? Will definitely be back. Thank you!

    5
    « Very nice hotel »

    We really enjoyed our stay at the hotel and the town Dumas, we pleased with every aspect. I am very picky about cleaniness and this hotel meet my standards. My family enjoyed the indoor pool and the Texas shaped waffles at breakfast, if we are ever travel to Dumas again we will definitely stay at this hotel.

    5
    « Camp trip »

    Taking grandson to camp in Texas and was half way to location. Tired and hot called hotel they took name and approximately what time we would be there. Check in was quick and clerk gave us a nice bag with water and snacks.

  • 4
    « Great Place to stay one night passing through! »

    This hotel was comfortable with nice staff, good amenities, comfortable beds and good breakfast. I prefer a room upstairs regardless of no elevator and an end unit which provides less noise and privacy.

    3
    « Good Bed »

    Room was OK, but the bed was great. Breakfast had biscuits and gravy, fresh and good, plus the usual cereals, juices, apples, bananas, etc. Hotel was right on the main road through Dumas., easy to find.

    4
    « Best western Dumas Texas »

    Stayed there during the week, reserved a king bed and they do have smoking rooms! Those are pretty hard to find nowadays. It was a really good value and I would stay there again!! The only drawback is limited parking.

    3
    « Disappointed »

    Rooms were clean, the Motel Staff was nice and the breakfast was good. The hot tube was not hot at all, and there was no attempt to ever make repairs. I probably would stay at this location again because of the cost that was lower than the rest in town.

    5
    « Excellent »

    The staff went out of their way to meet our needs! All staff were very courteous and helpful. They recommended a place to eat was very good. They had gluten free cereal for breakfast which was great for me!

    1
    « Literally got thrown out! »

    After booking a 3 night stay w reservations.... one night paid by partial points and debit and another reservation w debit card, my spouse was thrown out because incompetent employee could not find second reservation! After trying to decide if we would stay despite the dirtiness and bugs that made up my mind to stay hotel across street! Awwww soooo much better!

    1
    « What A Disgusting Experience »

    If you're looking for a low cost hotel in Dumas, this is NOT the place to book. I'd give this place no stars if I could. To start, one of the receptionists at the front desk was unhelpful and unwilling to make accommodations like switching our room from a smoking room to non smoking. And as if the smell in our room wasn't frustrating enough, our room was infested with small beetles. I've attached a picture of what the desk looked like after one night.

    4
    « Great visit »

    Great place to stop and relax while traveling. Very friendly service, clean motel, with a great restaurant next door. Indoor swimming pool. Room situated perfect for someone disabled - parking at the door. Thanks for making our stay a good one! Really good breakfast!

    5
    « Home away from home »

    Great stay for area .. staff is very accommodating and helpful.......fair prices good location....decent internet.....breakfast typical coffee in room is ok.. coffee pots clean....not the a resort but after 12 hours of work great.

    5
    « Great place to stay »

    When checking in we were presented a bag as a "Thank You" for staying at the hotel. It consisted of 2 bottles of water, some chips and crackers. It was very thoughtful and it took me by complete surprise. It was something a "Above & Beyond" any of our hotels stays here in the States. It impressed us enough to where we will work our travels so that our evening stop will be here.

  • 5
    « A Great Value for A Great Hotel »

    Friendly staff, comfortable beds, nice amenities, great, full breakfast buffet, very clean....and if you prefer a smoking room you can still get one. This tells me that they still try to accommodate all guests. Would stay here again, definitely.

    4
    « Storm in the Panhandle »

    Caught in another storm, they are frequent in this area, tired and needed a place to rest. The Best Western in Dumas was selected, a room was available, and as a rewards member used points to stay. Happy to have a safe, quiet place to sleep. should have stayed in bed longer as getting to Raton Pass early did not help, pass was closed waited 7 hours for it to open, hung out at another Best Western until the pass opened.

    3
    « Friendly staff, generally clean, good rate. »

    Front desk staff were helpful and courteous. The hotel was generally clean and tidy. The exception to this was a dirty desk chair in our room (see photo). Also, the door to our room would not self close/ lock without forcing it. Linens were clean, and the room felt clean, other than the chair. The hot tub was broken and the exercise room wad closed for renovation. I would stay here again, without hesitation.

    5
    « Friendly staff and great breakfast! »

    Very friendly staff with a great breakfast and nice, clean rooms. The beds were comfortable and we slept well. This was a perfect place to stop on our way to Colorado. We would definitely stop here again.

    5
    « Very Nice »

    Came to visit Family here in Dumas with my husband and after a thorough review of many hotel options i chose Best Western in Dumas, Tx. Upon arrival i was greeted by front desk clerk Natalie she was very nice. Check in was quick.. i had a room with 2 beds . All the employees who i encountered were very nice. It was very clean so was the rest of the hotel. Then i was pleasantly suprised with they're hot breakfast. I would definitely recommend to anyone and look forward to coming back and staying at the Best Western of Dumas, Tx.

    4
    « Second look »

    The room was clean and comfortable, with the exception of the soiled carpet. The breakfast and its presentation was very good. The location to restaurants was convenient. Parking was ample and allowed parking for trucks.

    5
    « Over the Top Service »

    I arrived late, but my room reservation was still being held (last king bed left on ground floor). The room was very nice and the bed was nice and firm and was not worn out with the typical hotel sway on the side of the bed from people sitting on it. I slept really well. To be honest, there was a small problem in the toilet, but the staff took care of it immediately and then went beyond the requirement to improve my stay. Really great ownership and management. The breakfast was outstanding. I was on the road and staying in different hotels for almost the whole month of July 2016. They provided one of the best breakfasts that I had during the whole trip. They provided a hot breakfast buffet and the food was very good.

    4
    « good place to stop »

    the hotel is very convenient between Colorado and dallas. the staff is great and very friendly. the hotel is very clean and pet friendly. they give you a goody bag when you check in filled with water and snacks. the breakfast buffet is good.

    4
    « Clean newer room! »

    This hotel was great for the price. The room we stayed in was very clean. The staff were very friendly. I had no complaints during my stay. After a long day on the road, this was a relaxing stop. We were able to walk to a few restaurants nearby.

    5
    « Great value clean room! Pet Friendly. »

    Road trip to Colorado from Florida. Looking for pet friendly hotels. Travel with 2 little Yorkies. Usually stay at La Quinta's but the Best Westerns on this trip seem to have better rates. Our room was very comfortable and clean with a super great shower. 10 or 15$ pet fee (husband can't remember and he checked us in) $20 pet deposit which is refundable after an inspection at checkout. We passed the inspection after a really detailed inspection! Not much of an area for walking the dogs but the room was well worth the stay.

  • 4
    « Starting to show its age »

    We have used this motel on every trip from Texas to Colorado and back for years. The staff have always been friendly and helpful. The rooms are always clean. The free breakfast is better than many. Unfortunately, the motel decor, furnishings, and bathrooms are showing their age. There are newer motels now in town. The owner needs to update this facility to complete with the newer motels.

    4
    « Great sleep! »

    Liked the convenience of parking by the door of the room. The room was clean and quiet. Comfortable bed. The breakfast was better than the typical free breakfast. Indoor pool looks nice. The staff was very accommodating, really made me feel like they appreciated my business. Would definitely stay again. No complaints.

    3
    « Bugs »

    There was a note left in the room that because of so much moisture that they had received recently, they have had an overabundance of bugs in the room. And they did. There were bugs everywhere except the bed -- thankfully.

    5
    « clean, nice place to stay »

    nice service, very clean place, clean area for breakfasat, no complaints! Staff made sure breakfast food items were replinished, and made sure area was neat and clean. Gave a "goodie bag" as a thank you upon check in, that was a nice touch. Room was clean.

    5
    « Wow! Excellent people and treatment! »

    We were in Amarillo at 1am and everything was booked due to a rodeo ???? So here I am traveling for our family ran business, wife and kids with me, 1 am and no where to go. I called around and thankfully the BestWestern in Dumas had one room left! We pulled in at 2am. They were ready for us. The front office person was super sweet and took care of us quickly. They even gave us a welcome bag (two bottles of water, bag of chips & and two packs of lance peanut butter crackers - my fav!). By 2:30am we were all crashed. Woke up at 8:50.... Breakfast ends at 9... I scramble. Heading to the lobby quickly. What do I find? Another kind sweet person working the breakfast bar. She say, "we leave it out a little longer on Sunday's." Yes!!! Everyone has been kind, courteous and professional! Indoor pool is nice. Lobby is nice. Rooms are nice! Love the experience! We will be back!

    5
    « Awesome »

    Very clean, great service, recently remodeled, awesome breakfast, economical. Pool was clean and they even had a steam room. No bikers. Quiet. Room didn't smell and sheets were new. Carpet was new. Great place for families to stay.

    4
    « Nice & Clean! Pleasant stay »

    We were pleasantly surprised. The room & bathroom was spotless. The hotel & grounds were clean & maintained. The staff pleasant & helpful. Free brkfst. The only note of improvement would be pillows. Very lumpy. But overall pleasant stay. They offer AAA discount so their rate was better than most in town. Recommend

    5
    « What a pleasant surprise!!! »

    My husband and I stopped here on the way back home and didn't expect such a wonderful room... apparently the hotel has been renovated top to bottom...and it showed..but more importantly the staff was wonderful at check..and the breakfast..and to check out..you could tell the place is managed with pride. Thanks for a wonderful stay. We travel for business too so we see at lot of hotels..so consider this when reading this review..

    4
    « Nice »

    Price was good, we just needed a place to sleep after hours of driving, Front desk staff was very nice at 2 a.m. The breakfast was very good and coffee was great (I may be biased....I was exhausted still...lol) The rooms were clean...beds might be a little hard for some, but not bad enough for me to think of complaining! Over all, a good place to stay.

    1
    « Room comes with free roaches »

    Checked into this hotel as a stop over from Colorado Springs to Dallas. Wish I hadn't as there were at least 6 dead roaches in the room. The room smelled like some sort of weird medicine and there were empty water bottles and candy wrappers on the side of the bed (I guess housekeeping skipped this room). I was afraid to walk on the carpet in my bare feet. Take my advise and avoid this motel at all costs. I understand that this isn't a 5 star hotel, but I expect a room without roaches at the very least. I mean.... come on!!

  • 2
    « Not Good. »

    It is very old and outdated. Best Western used to be a sign of quality. This motel is along the lines of a Budget hotel. Overpriced and worn out. Stained tub, chipped and peeling wood in bathroom. Could not close the bathroom door sitting on toilet it was that small. The air conditioner NEVER stopped making clanking, wheezing noise even when it cycled off. This continued unstopped all night long. I barely slept. Front desk never asked how our stay was so I guess I will let them know on Tripadvisor. The breakfast was good and the room was clean.

    5
    « Many nights here »

    We have stayed here many times on or way to Colorado and feel like it's a great value. I like the town and what it has to offer and will plan to stay here in the future. I've never had problems with noise and have always had a good night's sleep.

    5
    « Last minute room »

    We were inmost way back from Vail and needed a room because we were getting tired from driving through storms. It was the only room left in town. And it is OUTSTANDING! Great pillows and comfortable mattresses. There is cable tv, wi/fi and breakfast. Great stuff! We will stay here again in future road trips to and from Vail, Colorado.

    5
    « Best Western is the Best! »

    We have had all excellent stays at this chain of motels. The staff is professional and customer service is tops! The continental breakfast is convenient as we like to get right back on the road in the mornings. Everything is always clean and it refreshes us to stay at the Best Western Motels.

    5
    « Best Western Dumas, TX »

    This hotel has exterior entrances and we prefer interior, but otherwise everything was excellent. The pool area is especially nice. The variety of breakfast items was very good and the quality was first rate. The room was as nice as one could hope for and the internet service was great.

    5
    « Great place to stop »

    clean rooms...large rooms...comfy beds. spacious breakfast area and great food. Easy to get to even with traffic. Not far from dining places. Treat customer like they belong there. Handed out an appreciation bag with was wonderful. Loved the bottles of water

    1
    « Don't stay in the last available room »

    The Best western in Dumas, Texas has a 4 star rating. When we called to make a reservation, we were told there was one room left. We booked it. Big mistake! Room 223 is in an isolated part of the motel and close to the ice maker. The ice maker was extremely noisy causing us to face a long drive the next morning on very little sleep. In addition, the bathroom door jams and the person inside can not get out unless another person on the other side puts a shoulder to the door. It's as if it locks without engaging the locking mechanism. The pool contained the coldest and mirkiest water I've ever seen in a motel and the large ash tray with cigarette butts sitting out did not give the impression that the area was cleaned regularly or well maintained. We told the motel staff about the room problems and we were told they were working on some kind of compensation but we have not heard anything since we stayed there the night of May 9th. We have no idea what the rest of the motel was like and it might be fine but our advise is to ask questions prior to booking.

    5
    « weary travellers »

    years ago this hotel was just okay, now it's be updated and very nicely done. no complaints and will stay here again when this is our route of travel. we were given a little parcel containing bottles of water-snack crackers-chips. this was a very nice surprise after a long drive day.

    4
    « Excellent for a quick stay as you travel. »

    We used the Best Western in Dumas, Texas as we traveled through on business. It was a late night stay and the staff was extremely accommodating and helped us get situated even though it was around 3am in the morning. We needed a handicapped room, which they had, and were able to get both of our rooms fairly close. It was very clean and the beds felt like a dream at 3am! The quarters are a little tight for a wheelchair but they had all the necessary grab bars. We did have to move the bed over so one could get off the wheelchair but it was easily done. For a quick stay, it was clean and the staff was wonderful.

    4
    « Travel »

    Nice to stay will stay again! Comfy clean. Good breakfast. Hot tub and pool were great! Staff was welcoming and friendly. Good price for budgets and discounts for AARP and best Western member. WiFi connection is good.

  • 4
    « Nice stop »

    A good clean, friendly place to stop between long drives. They provided us with a thank you bag with water and goodies, and we're helpful. The pool was great and the beds were very comfortable. I will stay here again next time through

    5
    « Best Texas waffles »

    I love this hotel. I've stayed many times over the past 10 years on trips between Colorado Springs and Ft. Worth. And this time I had my grandkids! Texas waffles and a full breakfast bar are great. And a wonderful swimming pool and hot tub.

    5
    « Definitely coming back!!! »

    So helpful. So nice. Great food. Nice clean rooms. Amazing indoor pool and hottub with a sauna! They gladly took us in after the econo lodge was so gross and disrespectful! I will definitely be staying here again next time im in town!!!:)

    5
    « Beautiful Hotel! »

    This hotel is beautiful and updated. Has a wonderful staff who go above and beyond to ensure your stay is comfortable. If you visit this hotel you must try out the beautiful pool and Jacuzzi! If I am ever in Dumas, TX again I will for sure stay at this property!

    5
    « Very nice and affordable »

    Stayed one night on our way back from Wyoming. Looks to be a new hotel or a very new remodel from a different brand. Was able to get the type of room we wanted at a very reasonable rate. Office staff was very friendly and accommodating. Our room was spacious and very clean and comfortable. Would definitely stay here again. Highway traffic would somewhat loud but most the hotels in Dumas are on the highway so you would probably experience the same noise level at these. There was also a full hot breakfast in the morning, not just coffee and danish.

    5
    « Very Helpful and Kind »

    I was in a car accident up the road and all the employees were very kind and helpful with the locations of the services I needed to get me back home and even accommodated my loyal dog. In a time of need they helped me when I was feeling hopeless.

    4
    « THankful for going above and beyond!!! »

    While visiting family in Texas. I had a meeting which I would not have been able to make because of flat tire. The maintenance gentleman brought to my attention trying to get a compressor to remedy, not having this he talked with front desk who recommended coffey tire they called them and they came to the hotel filled my tire (no charge). The front desk person saw my concern to get to my meeting and graciously gave me a ride to the meeting and was there when I was finished! Way beyond good service in my opinion heartfelt. Coffey tire fixed my tire with a very reasonable price and fast service. The room was comfortable and clean having everything I needed The pool and hot tub looked nice and the breakfast was full of options.

    4
    « Affordable, Attractive, and Comfortable »

    Fair rate. Friendly staff. Clean room. Direct door to outside from room. Deep pool. Steamy hot tub and sauna. Yummy breakfast. Parking lot was easy maneuver and park the pick up and trailer. Thank you!

    3
    « Long Day »

    We had been driving all day & it was 8 pm when we arrived, very tired & ready to relax. The staff was pleasant & helpful in getting us checked & we were given a goody bag of waters, crackers & chips. I foolishly booked a smoking room & even though the staff offered to change rooms for us, I declined since it was nippy & my husband smokes a pipe. The smell was awful. There were cigarette burns in the bedspread, which was unsightly but I assume they don't want to waste a new one to get burn holes in again (which I understand). On getting to our room, there was a huge oil truck (?) in the parking lot blocking all traffic so we had to wait for them to finish whatever they were doing to get a parking space. (I know it isn't the hotels fault, and no we did not report it to the desk). There were flies in the room, seemed every time we killed one 2 more would appear. But the bed was comfortable & the water pressure was the best we've ever experienced in any hotel.

    4
    « Pleasant and Clean Place to Stay in Dumas »

    We stopped at the Best Western in the early evening without a reservation. Vera greeted very nicely and efficiently. We have a dog so many hotels reject you immediately. But, Vera told us that BW accepts dogs but there is a $15 fee. There is also a $20 deposit put on your credit card but it is removed in the morning (of course, you can't do any damage to the room). AARP and AAA discounts are available too. Vera gave us a room on the first floor which is very helpful if you have dog. The doors exit to the parking area. This, too, is great if you have to walk your dog early in the morning. Breakfast is offered with eggs, bread, rolls, waffles, juice, yoghurt, etc. Our room was large with clean furniture and no smell of chemicals or smoke. Despite its location on the highway, our room was quiet. Had a great night's sleep and ready to hit the road for the next leg of our trip.

  • 4
    « Nice People/Satisifactory Stay »

    This Best Western is a fine stop on the way from Denver to Dallas - basically right in the middle. We rolled in kind of late, but the desk clerk was incredibly pleasant for that time of night. She even gave us a "goodie bag" with some vending machine snacks and water bottles, which I thought was a nice touch. The room was a typical room, but was nice and clean. Breakfast was fine, not exotic mind you, but for a stop on the road, a very pleasant overnight.

    3
    « Response to Your Inquiry »

    Clean, comfortable, but a bit overpriced for a one-night stay. . No discounts offered. Long wait for check-in. Didn't use pool or hot tub because room is open to lobby. Would prefer a bit more privacy.

    5
    « Nice, Clean, Great Location and friendly Staff! »

    Our room was nice and clean with comfy beds. During our stay we were able to enjoy the pool which was very clean. The breakfast was amazing with several options! This will definitely be our "go to" hotel when we're in town.

    3
    « Nice enough, but not for the price! »

    The internet price said $63.20 USD. This and the reviews stating it was a clean room are why I booked. I asked for a medical rate, was told they'd see what they can do, and booked two weeks in advance. We checked in on September 3rd to a $94.92 room with the supposed medical discount! I understand taxes aren't listed on the website, but this is a huge discrepancy! Fortunately my surgery wasn't until the next day because we were put on the second floor, again wouldn't be an issue except the whole medical reason... Some of the work crews who were also staying there decided 10:00 pm is the ideal time to sit outside and curse each other out. Plus side the rooms were clean, and would have been right for $63.20, but a toilet that runs all night, and loud neighbors aren't as easily overlooked for almost $100.00!

    5
    « Great Hotel »

    This was an awesome hotel. The room was clean, the bed was great, and the staff could not have been nicer. The indoor pool was clean and both the pool and the hot tub had power lifts for the handicapped, and they worked without any hassle.

    5
    « A Welcome Surprise »

    Really enjoyed staying here, it was clean and quiet and every aspect of our stay was nice. Check in was friendly and quick, got a goody bag that was welcome, the room was well appointed and comfortable, the breakfast was delicious and appreciated. Would recommend this motel to anyone traveling through Dumas.

 

Getting to the hotel ...

All directions
·From: All directions. The Best Western Windsor Inn is located on Highway 287 South.