Savor the contemporary atmosphere at the 4-star Best Western Hotel: Our hotel is located in quiet park-like grounds on the outskirts of the Rhine-Main metropolis and just 3. 7 miles (6 km) from Frankfurt Airport. Our new Art Nouveau-style villa offers nine meeting rooms to cater for your events. If traveling by train, we are 3. 7 miles (6 km) from Frankfurt train station and the S-Bahn stops near the hotel. If traveling by car, take the A5 or A3.
Best Western
LABEL_ITINERAIRE
"Wonderful Hotel"
Excellent service - check in and bar. Wonderful room. Every room has a balcony. Close to Airport. The only improvement I could think of is a shuttle service to the airport, otherwise an ideal place to stay.
5378direktion, Front Office Manager at Best Western Hotel Frankfurt Airport Dreieich, responded to this review
Dear Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Frankfurt Airport Dreieich. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Front Office Manager
"Really lovely staff but needs a refurb"
It's about 14 km from the airport and is in a residential area. There are not many places for food nearby and on Monday nights all local places are closed. However the hotel bar and restaurant is good and the food is really nice, the burgers are really really good, and the service is excellent. The reason for the low stars is.....the rooms are large but for some reason the double beds have two single quilts not one, and the beds are so hard I used one quilt to make it more bearable. Stone floors are softer than these beds. Also there was only one socket which I could just reach from my bedside table, when I pulled the plug out the whole thing came out of the wall! The bed headboard was damaged and the rooms need decorating. There are Balconies but o where to sit.
"Basic"
Quite disappointed from the Mercure brand. Breakfast room very big, with cold atmosphere (like a cantine), poor wifi or GSM connection. Service was very basic... 15 min to wait for a beer. Had to stand up and request it again. (2 servers, with not a lot of people to serve). Will not come back.
5378direktion, Leiter Front Office at Best Western Hotel Frankfurt Airport Dreieich, responded to this review
Dear Guest, we are very sorry for your experience and will try to do it better in future. Kind regards Kaan Mirasyedi
"QUALITY HOTEL CHAIN "
This hotel is not within walking distance of Frankfurt Airport. Mercure are a quality hotel chain this particular hotel is good but not great as the rooms are spacious and offer everything required but the bathroom could do with a refurbishment. The buffet food in the restaurant is however excellent I did not try breakfast so I cannot comment. Staff as expected are also friendly and helpful.
5378direktion, Leiter Front Office at Best Western Hotel Frankfurt Airport Dreieich, responded to this review
Dear Guest, thank you for your Feedback. At the moment we are fefurbishing our rooms. Hope to welcome you soon again. Kind regards Kaan
"Cost very high."
Cost of the rooms very high for the location. Though rooms are clean and good a better rate would have made a big plus. Staff were courteous. Another big minus in the dinner options in the hotel restaurant. Very few choices and quality was not good
5378direktion, Leiter Front Office at Best Western Hotel Frankfurt Airport Dreieich, responded to this review
Dear Guerst, thank you for your Feedback. We will try to make it better for you next stay. Kind regards Kaan