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Best Western Hotel Dortmund Airport, Dortmund

3.5/5  - basé sur 149 notations.
Schleefstr. 2 c, 44287, Dortmund, Germany - See map

The Best Western® Hotel Dortmund Airport is only three kilometers from Dortmund Airport and 10 kilometers from Borussia Dortmund’s football stadium. Thanks to the good transport links, the hotel is also within easy reach of Dortmund City Center and the Westfalenhalle Dortmund Exhibition Centre via the A44/A40 Motorways and the B1 Road. Quietly situated in the district of Aplerbeck on the outskirts of the city our Best Western® Hotel Dortmund Airport promises you an enjoyable, stress-free stay.

Best Western

Hotel Dortmund Airport

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Hotel advantages

  • Cocktail lounge
    Cocktail lounge
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
based on 149 guest reviews
NOTE ISSUED
Excellent
31
Very Good
53
Average
42
Poor
15
Terrible
8
REFER TO NOTICE
Business Business
77
Couples Couples
31
Family Family
10
Friends getaway Friends getaway
15
Solo travel Solo travel
9
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Another Best Western disappointment "

2
09/07/2018

I wish I could stay in a best western that I enjoyed for once. This is one of the better ones, with refurbished rooms. However, the building is terrible, the restaurant is dark and unwelcoming and the whole place has the feel of an office block. The staff in the restaurant were friendly but the food was not great.

"Good, clean and moderen rooms"

4
08/06/2018

The rooms are nice, the has friendly staff. Hallways could have been more "fresh/modern" but all in all good place for a good price. It's close to the airport and highway and it's a 24h reception and wifi is good. Would recomend it.

"good value for money"

5
23/05/2018

Although the airport was nearby, we heard no noise. The room was very quiet - the beds were very good - parking was easy - we got a very extensive breakfast with a lot of choices - in short this is a highly recommendable place to stay !

"Bad decision to book here"

3
20/04/2018

This in no way a four star hotel. Difficult to access, only a 12€ taxi from thr airport and €23 each way into town. Surely a 4 Star should have access to a shuttle bus. The Hotel room whilst spotless had no aircon and it was 27 deg when we arrived. Even the Ibis Budget at Beaconsfield has room a/c. No coffee shop or lounge to sit, Restaurant only open lunchtime and after 6pm in the evening. However a good breakfast at €14 each and good restaurant food, but again up there in price at around €20.00 per main course. Great staff, most helpful and friendly. Lastly the price, over €100 per night with a tax to be added when we check out.

"Lovely hotel, excellent value, great staff"

5
18/04/2018

Being in Dortmund on business recently, I wanted to stay somewhere convenient for the airport rather than the city. This hotel is just a few minutes' drive away and whilst the location isn't exactly glamourous, it's very quiet, close to the major roads, and it's got plenty of parking. The staff were extremely friendly when we checked in and this continued in the restaurant and bar where we spent the evening. The standard of service was excellent, the food was genuinely very good indeed, and we couldn't believe just how inexpensive the rooms were. My room was quite large, with big windows, lots of light, and clearly freshly renovated. The small platter of fresh fruit as a welcome also didn't go unappreciated! Breakfast was great as well. I'd definitely stay here again and would look forward to doing so.

"Very nice place"

5
12/02/2018

It is a very nice hotel , friendly staff and nice customer service . Rooms are clean and nicely equipted. U can book transfer in advance from/to airport. To the city taxis are around 20-25 euros. And it takes around 15-20 minutes.

"Great stay near airport but not too far from city"

5
04/01/2018

We stayed only one night on our way to Amsterdam, but we really liked the service and rooms. They are really big, simple but great design, have tea, coffee and one water for free, very pleasant and helpful staff, big parking for cars.

"Great service as usual"

5
16/12/2017

My second visit to this hotel has been equally as enjoyable as my first. The staff are incredibly helpful and speak excellent English if my German let's me down. The rings are very well maintained and are in excellent condition, the beds are comfortable, the shower hot and powerful. The bar is quiet and welcoming at night with attentive bar staff and the breakfast in the morning is varied, beautifully cooked and presented. Dortmund is a lovely city to visit and this hotel should be at the top of your list to make your base while you are here.

"Newly refurbished"

4
15/05/2017

Got to stay here for a night due to a missed flight. The place has had an overhaul as i have stayed here previously. Nice job! The room was spotless and spacious has everything in it you could possibly need. Many thanks especially to the front of house staff. Will definately recommend!

Yasmin G, Front Office Manager at Best Western Hotel Dortmund Airport, responded to this review
Dear Eyluel, Thanks so much for your nice review! We are looking forward to seeing you again in one of our Best Western Hotels! BEST regards, Yasmin Göksu Front Office Manager

"Good standard, friendly staff"

4
31/03/2017

This was a last minute booking, and just for a single overnight stay for the airport. On arrival the reception staff was excellent, soon checked in and given room key. Check-out was again efficient and friendly staff. The room was great, large space, with seating area and small table, desk & tea/coffee facilities. Bathroom clean. Looks like whole room has been recently refurbished I didn't eat in restaurant in the evening, but the meals others were eating looked great. Bar staff also very friendly. Free WiFi I had stayed here once before a couple of years ago, but since BW have taken ownership it has most definitely improved. Well recommended.

Yasmin G, Front Office Manager at Best Western Hotel Dortmund Airport, responded to this review
Dear Guest, WOW! Thanks a lot for the compliments! We are so happy that you were satisfied with your stay in our hotel! Especially the fact that you enjoyed your room as well as the friendliness of our staff....we are looking forward to welcoming you back soon in our hotel Kind regards, Yasmin Göksu Front Office Manager

"Ok"

3
26/02/2017

Check in was good and efficient. Rooms a bit dated but does what you need it to do. Not sure I'd stay there again though. Breakfast was ok. Service was a little bit slow in the restaurant. Check out again was efficient.

Yasmin G, Front Office Manager at Best Western Hotel Dortmund Airport, responded to this review
Dear Louis, Thank you very much for your review, we are glad you were satisfiied with your stay, we will give on the critics concerning the service, thanks a lot! Kind regards, Yasmin Göksu Front Office Manager

"It's not worth"

1
29/11/2016

To expensive for what you became. A very but very small room where, if you are two people, you have to wait one from another to can go out or to take your jacket off. I think the floor has like 70 cm free space. Not again... for this money !

Yasmin G, Leiter Front Office at Best Western Hotel Dortmund Airport, responded to this review
Dear Claudiu, Thank you very much for the time you have taken to review our hotel. We are sorry to read that you were not satisfied with your room size. Apparently, we have booked our standard category. You also have the possibility to book a superior room which is more spacious. Maybe, hopefully...looking forward to seeing you again and making it up to you! Kind regards, Yasmin Göksu

"NICE STAY AT EHM HOTEL"

4
01/11/2016

EHM Hotel, has hot and cold breakfast, Bacon, Scrambled egg, hard boiled egg, yogurt with mix fruits, cereals, cold sandwich, cheese etc... Downtown Dortmund and the Mall is about 4-5 miles away and some nice restaurant...Not so much restaurant near the hotel, there is Supermart named REAL and a discount mart named ALDI.. REAL has much better BIER options. Just that if there is a Dortmunder Soccer game the rate of the hotel is triple (Euro 239) the regular price. Breakfast is 13 Euro. House keeping did not replenish my coffee in the room but I could care less.

Yasmin G, Front Office Manager at Best Western Hotel Dortmund Airport, responded to this review
Dear Joquis, Thank you very much for the time you have taken to review our hotel so detailed. This will help different guests to get a very good impression of your stay! Yes, sure the rates vary according to events and occupancy, maybe next time you come you might get a better deal. We are looking forward to welcoming you back soon in our hotel! Kind regards, Yasmin Göksu Front Office Manager

"Very nice and tidy"

4
29/10/2016

Stayed here while spending the weekend in Dortmund and although clearly a budget hotel I found the facilities excellent. The friendly English-speaking staff were able to help with any question, the rooms were smart and the beds comfortable. You can't ask for more than than really. Oh, and free wi-fi of course.

Yasmin G, Front Office Manager at Best Western Hotel Dortmund Airport, responded to this review
Dear Mat, Thank you very much for the time you have taken to review our hotel! We are glad that you were satisfied with our ameneties and also we are very glad to pass on the positive feedback to our staff! We are looking forward to welcoming you back soon in our hotel! Kind regards, Yasmin Göksu Front Office Manager