Best Western Hotel Kuta Beach,  Denpasar

3.5/5  - based on 800 guest reviews.
Jalan Benesari Pantai Kuta, 80361, Denpasar, Indonesia - See map
+62 361 754396 +62 361 754301



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> Room 1

1 adult


Hotel advantages

  • Restaurant
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
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Set in a prime position within Bali's most vibrant tourist area, Best Western Kuta Beach is truly in the heart of the action. Just 50 meters from the famous sands of Kuta Beach is a haven for sun-worshippers and surfers alike. The hotel takes full advantage of its excellent location by providing a stunning rooftop swimming pool with spectacular views over the glittering Indian Ocean. Reflecting the fun nature of the destination, the hotel is light, bright and cheerful, guest rooms and suites featuring colorful décor. All guests are offered modern amenities such as free Wi-Fi and flat-screen TVs. After a relaxing day at the pool or beach, guests can enjoy a sunset drink at the Triple S Rooftop Bar & Lounge or dine at the Taste Restaurant & Bar. And afterwards, they can head out an enjoy Bali's famous entertainment and nightlife, which is right on the doorstep.

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Room 1

Guest reviews

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based on 800 guest reviews
Business Business 31
Couples Couples 258
Family Family 154
Friends getaway Friends getaway 162
Solo travel Solo travel 95
Sleep Quality
Best Western Kuta Beach,Denpasar
  • 4
    « Nice Location, Friendly Staff, Clean Room »

    We stayed in this perfect location in Bali last month, Hotel in a wonderful location...accessible to all amenities... friendly service, comfortable rooms and tasty breakfast.and they have reasonable rates..It is in a safe area and always lots to see and do in the neighborhood, I would recommend anyone to stay here any time of the year .

    « Great service near the beach »

    Absolutely amazing hotel and staff. Rooms were clean and the suite had lots of room. The restaurant had great food and at very reasonable rate. The pool area was clean and offered great views of the beach and surrounding area. The breakfast was amazing and offered a verity of options.

    « Not a place to stay during your vacation. »

    The hotel does not correspond to what is stated on Booking. The rooms are very small, most of the windows are sealed (not stated anywhere). The staff did the best they could to find me a room with some air, but it was a downgrade, instead of upgrade. The air conditioning wasn't working, chlorine all over the bathroom and dirty. There is a construction right next to the building and noise is horrible.

    « Good Service »

    The rooms are bit small but comfortable for two and clean and tidy too. The room service is pretty good too. Location is okay, mostly it was close and convenient to walk to stores, cafes, restaurants, kuta beach and so on. The food was good and had good coffee. The staff were nice and friendly and helped us as well.

    « Worth staying »

    Superb location Opposite to hotel is supermarket U can 10 to 15 min walk and reach kuta beach and market Clean swimming pool (dont use there changing or shower room its dirty ) Big and clean room Good service Bath tub is well maintained I like it coz of location and for the money u pay its just worth it All d services is up to mark ....

    « Best hotel for the price and location »

    This hotel is situated in heart of Kuta beach street, 300m towards beach. You can have a view of the beach from the rooftop swimming pool too. Room are bit crambled but descent for a short holiday if you donot wish spend much time inside room. This hotel is pretty much accessible to beach, kuta market, night clubs. You raom around the strret in midnight and get back to hotel by walk.

    « Affordable and Decent Hotel »

    We stayed here for 4N/5D and was pretty comfortable. The rooms are small but comfortable for two but very clean .Kuta Becah is just a walk away. Lots of affordable eating out places near by . The Staff is very cooperative and humble. The room service is good. A good hotel when you dont want to spend much on lodging. All necessary services are upto mark. The receptionist is polite and kind and always ready to guide and help.

    « Good hotel to stay. Nice view and satisfied breakfast. You can just walk about 3 minute to reach kuta beach. »

    Good hotel if you will stay and refresh body and soul. Nice view to look sunrise or sunset on the sea. Just walk about 3 minute to reach beautifull kuta beach. Any restourant and accesorries can be bought around hotel. Good service receptionist and room.

    « It's okay, you get what you pay for »

    Good location, good restaurant, good parking place and friendly staff. The room was very small, poor wall isolation so was quiet noisy... tricky with the shared sliding door to the shower and toilet... safety box was broken

    « So so. Just average »

    The description says newly built, but tired and in need of refurb would be more accurate. Very average. Rooms not very well appointed. Breakfast on the iffy side of average. Lots of choice in the area. I will be choosing somewhere else. Staff were friendly though.

  • 3
    « Review the Hotel »

    My comment so far: - It was hard to find the hotel because it was hidden. But the hotel was clean and the staff was really nice. - My room is very clean and the view is fine because i can see the beach even though it was too far. - The TV signal is really bad and i can't watch TV properly. - The bathroom needs a carpet so the floor won't wet and we don't have to scared of falling - The door's room needs to be fixed because i can't close it when i'm going outside (our room 2431) - Breakfast was fine and delicious, but the porridge is too cold and the sliced fruit doesn't look too good. - The Wi-Fi was awesome and fast. That's my comment so far and i hope the staff can improve the hotel much more ?? hope i can stay there again someday. Thank you

    « Recomended »

    Everything that they offered are good. The room made us satisfied, i love the bathroom because clean and quiet wide. The breakfast also great, you can choose everything you want and the taste also good. The breakfast contain local and international food. The pool also cool, because not too many people willing to swim. You can also saw Kuta Beach from here. Worth to stay in Best Western.

    « Avoid »

    This is the worst and the most expensive accomodation out of the 5 hotels travelling around bali on this trip. There are many cheaper and far better hotels in Kuta but we booked/paid in advance so could not cancel when we arrived and saw the room. We booked a superior room. Unfortunately like all of these tired, tiny box dark rooms we had a window looking out onto waste land and no balcony. (Standard rooms have internal window only!) After discussions with the lovely hotel staff manger we paid an additional discounted $10 per night to upgrade although this would have been far cheaper to opt for this room when booking. The ?deluxe' room we paid extra for was the smallest & most expensive that we have seen in Bali, small, tired, smelly with only a small balcony overlooking vacant land that taxi drivers use to urinate & dogs congregate - this is the deluxe and best view in the hotel. There is a mini fridge in room but it didn't get cold and The bathroom is not private as you can easily see in the the very small place. Breakfast was edible but the only western food was eggs, fruit, bread & cereal, the only hotel I have stayed in serving instant powder coffee for breakfast. The pool is over chlorinated but nice but only 3 sun beds for such a big hotel, decking needs attention as some planks stick up. Didn't try the bar/restaurant as I popped into view the menu and the only couple eating there at the time were complaining to the waiter about their meal. Everywhere is very hot including the breakfast area due to the use of glass in areas.

    « Best Western Kuta Beach »

    Rooms are really small. Barely space enough for the bed, and everything is very crowded. Side tables are so low, that the clock and telephone are below the mattress level. Bathrooms barely enough room for one person to wash or whatever. Rooms are clean, but no view from the window except for the wall of another section of the hotel just a few metres away. Breakfast was adequate, served in a semi-outdoor setting.

    « Better stay at a cheaper price »

    It's a good hotel with the 24 hours room service. You can get the complementary breakfast. It has a nice roof top swimming pool along with a organized bar. It's very near to the Kuta beach and kind of center point for beach and shopping place. Enjoy

    « TERRIBLE »

    Stayed here for 5 nights with my hubby and 2 kids. What a mistake choosing this hotel! Firstly, the check in staff were rude and abrupt.....secondly, rooms we were given started flooding due to torrential rain, which wasnt the hotels fault, only the way it was dealt with....we were told we could move rooms straight away but were made to reside in another tiny room to wait. 6 hours later we were moved!!!!!!!! Unreal! The breakfast was appalling, Cold food with minimal western options....staff also were arrogant here! ( not the usual, smiling lovely balinese) went up to the rooftop pool and my daughter cut her toe in the pool on cracked tiles. I told reception and they just said, "I will get my friend to check the pool"! No care in the world! Decking around pool dangerous also! I could spend hours on this review, but I really don't want to waste anymore of my time stressing over this place! Our holiday was dampened by staying here...even when we were leaving, we had to carry our own help or even a good bye !! NEVER EVER AGAIN! We would have cancelled, but it was a non refundable stay. NOW I SEE WHY!

    « Great Location/ Outdated Rooms »

    Good side: Hotel has a great location and a walking distance to the beach, restaurants and bars. It's only 20 min drive from the airport. Staff were very friendly and breakfast was good. Hotel is very flexible with late check out which is great. Swimming pool is good. Down side: -Hotel strict about giving extra bottle water. -The rooms are outdated & needs upgrade. -Beds are hard and not comfortable. -Bathroom is almost see thru glass so it's an inconvenience when two guys share the room because when one showers you have to switch off lights in the room in order not to see your friend showering. -Window curtains are so thin that street light get into room during night. -Rooms are much smaller than the online pictures you see.

    « Nice Hotel »

    This hotel located in the central of Kuta, only 1minutes away to Kuta beach. Room was cozy but small Breakfast was good, staff very helpful. This hotel is good value for money. Their rooftop was excellent you can see sunset down right kn front of you.

    « Nice location near kuta beach, very small room »

    Last year me and my friends went to bali and my friends want to stay at cheap hotel. Then they booked at best western kuta. The room is really small. Just a place to sleep and take a rest. No air conditionair and the toilet is very small. Not comfortable at all. Luckily we rarely stay at the hotel so thats not a big problem. If you want a place just for sleep, then this hotel suite for you.

    « Highly recommended »

    I Have stayed here multiple times (4-5) Highly recommended nice rooms honest and friendly staff great location clean rooms awesome rooftop bar and pool awesome burgers and cold Bintangs next door at the "naughty duck"

  • 3
    « Too crowded »

    Room square is too small. Including for shower room. I ask to clean the room due to my bed cover is dirty but i didn't get it. My bed cover is only replacing side instead of change. Breakfast menu is not good taste and too crowded with the square is too small. Swimming pool venue is awesome. At rooftop, with ocean view (kuyta beach).

    « Won't stay here again »

    Cons: Staff don't speak english well, Breakfast not much choice and not tasty, on-going construction during our stay, room directly facing construction area and noisy till 8-9pm, sofa in junior suite (room number 3434) in bad condition, junior suite states city view but we got construction with crane view (had to close our curtains all the time) Pros: none

    « Smacked in the middle of kuta »

    Yes. It located smacked in the middle of kuta. Good for you who are a big fan of kuta area. The room is so small. And for the bathroom, I do really not comfortable with the blurry glass. And why do we have to ask for slipper? for the food is pretty good overall. Standard american style breakfast. Will consider to go back anyway ??

    « Nice »

    Had a good stay, breakfast was not a huge spread but sufficient and was full, rooms small but fine for me, a little mold in certain areas rooms needs a slight upgrade. Location was awesome, 2 min walk to the beach and shops 5mins away. Only complaint is noise in the hallways from people closing doors I guess there is no carpets the sound echoes.

    « GREAT STAY »

    Pleasant stay I work in a Bestwestern also and I stay in the hotel for 5 nights. I really enjoyed the hotel and the services. Best Western is the best Hotel brand. You can really walk 2 min and enjoy the beach

    « Good budget hotel »

    This hotel is good value for money with great location close to Kuta Beach. A nice rooftop with views of the ocean and Kuta city. Although there are some flaws; the breakfast was cold and poor with very few options. The bathroom is made out of glass doors/walls which do not close properly so you can hear and see almost everything... The roomservice takes a good while before it gets there and the food was often cold and undercooked.

    « Small and cozy rooms »

    It's about a 15 to 20 minute walk to the Beachwalk Shopping Centre and a 5 minute walk to Kuta Beach. There are convenience stores nearby, one being just opposite the road. Lots of food choices and massage places also. Breakfast spread and hotel's restaurant food is pretty decent. Swimming pool that is located at the top floor is really pretty. Room is small and cozy. The pillows are fluffy and comfy but beds are squeaky so it can get a bit noisy if you are one who toss and turn while sleeping. Toilet and bathroom are a bit awkward as instead of an actual hard wall it's blocked by frosted glass. So, depending on who you are sharing the room with, showering can get a bit awkward.

    « Nice hotel at Kuta beach area »

    This hotel is one among those many hotels in Kuta beach area that has good value. All popular acitivities in the area are within walking distance. Hotel staffs are very helpful, services are OK and the room eventhough small and simple but features are working well. A good alternative if you want to search for your stay in Kuta beach area.

    « Excellent! »

    Choose this hotel because of its location. My family likes malls so this hotel is near beach walk. The front desk was very thoughtful to arrange connecting rooms though we forgot to request for it. Stayed there 5 nights and nothing to complaint about. Staff were friendly and helpful. Sure will come back again because its only 5 minute walk to beach walk and 2 minute walk to Kuta beach.

    « Nice Location for Kuta beach and roaming »

    Best Western Kuta Beach is a good value hotel and has a good location. Stayed a total of 12 days and 3 days at another hotel. My daughter requested to go back to Best Western as she liked it more. As many other guests have mentioned it's close to the beach and malls. To be expected with the lower cost standard rooms is the small room size. Breakfast is not a big spread but good enough, The rooftop pool is nice although a bit small. Check to see when there are few others at the pool, typically early morn. Staff were all nice and service was all round good. Mr. Budi of the reservation desk replied to all bookings which is very good. Thank you Budi!

  • 4
    « Simple but nice »

    Stayed here at the beginning and end of our trip to Bali. Simple (equivalent of a Travelodge or Premier Inn in the UK) but perfectly good for not much money. Clean rooms, breakfast included and a rooftop pool which is great.

    « Decent hotel in budget »

    We stayed here for two days , the hotel is located in very good happening place like malls, shopping areas, restaurants , hard rock and beach near by. Taxi is available through out the day, and breakfast was good . Really a decent budget hotel in a good location.

    « Good Breakfast »

    Stayed for 3 nights Free upgrade to deluxe room provided by hotel + Great breakfast + Quite Good Location , 5m to Kuta Beach 10m Beachwalk mall + Complete bathroom amenities - Some furniture in room quite old already

    « Near Kuta Beach »

    the hotel near kuta beach, only take 5 minute walk to the beach, they have best price for hotel near the beach, the food is very good taste, and friendly crews, if you need drinks or snacks there is mini market in front the hotel, and if you want to refresh your body you can go to place of massage in fron of the hotel too. But i think they dont have room with twin bed, because my family got double bed all room. This is recommended place if you manna stay at kuta bali, I will back to this hotel if I get back to bali.

    « Decent hotel with good service and location »

    The hotel was well placed within a few minutes walk of the main area of the the resort, the main strip is five minutes away and there are bars and restaurants along the way. Our room was modern and clean, with free air conditioning and safe, the safe went wrong and after a couple of attempts at repair, it was replaced with a new one. The hotel i found was reasonable on food and drink prices, we were bed and breakfast, the breakfast was varied, including toast , jam cereals and hot food, but no English breakfast. There was also Indonesian every morning, seems strange to us to have stir fry in the morning. the beach is at the end of the road, again five minutes walk and there are large malls and the market area along the front. The hotel has a modern look, and i could not fault the service and help given by the staff, all in all for the money you pay, this is a good hotel.Rooms are cleaned daily and fresh towels given, free drinking water is also supplied daily.

    « Convenient, cheap, but not our favorite hotel »

    It's not a bad hotel, just below average compared to everywhere else we stayed in Bali. Almost every hotel we stayed had character and really added to our experience. The big benefit of this hotel is cheap and close to the beach. (Which does add a lot) The staff were very friendly and professional but somewhere the details were missed... We asked for a large bed and didn't get one. They came and cleaned the room and took the used towels without leaving new ones (which was unfortunately noticed only after a shower). We asked the fee to the airport and they didn't give an accurate fee (said 60-80k, but it was 100 because there is an extra fee to enter the airport). No one thing was a big deal but it didn't add to our experience. The rooms are quite small. We were on the first floor and it was impossible to sleep past 8:00 because of all the noise coming from the breakfast area. Breakfast options are fairly limited too, and the staff were not quick to refill basic necessities like cups or some of the dishes. Pool is also considerably smaller than in the picture. Lastly, while we didn't exactly come to "party", this is not really a party hotel. If you are looking for a more engagin and fun experience and to meet other people, then maybe consider somewhere else. (When we stayed it was mostly Indonesian Muslim families.) Again, not to only talk about bad. the location is perfect. The staff were always nice. the rooms were clean. There is a nice bar on the top floor that looks out to the ocean. Great for a drink. There is a pool on the top floor too which could be very nice and relaxing depending on who else is up there too.

    « Welcoming Staff »

    Near with Kuta Beach, Excellent Roof Top to see sunrise and sunset, Comfort Room, welcoming and profesional staff, Good restaurant, good service, A lot of channel TV for entertainment. Recomended for you

    « Disappointing Service »

    We are disappointed with the hotel service. First of all, hotel reservation contacted us before our arrival date and requested us to pay reservation fee to secure booking. We informed the hotel that our arrangement was directly with and we booked a more expensive rate because we wanted the flexibility of paying directly at the hotel upon arrival. We refused to pay the advance and informed their reservation officer to contact directly We booked 2 rooms at Best Western Kuta Beach and requested the rooms to be beside each other, one for my parents and one for my family. We came from 2 separate countries with me arriving morning of 23 June and my parents early morning of 24 June. When I checked in, the hotel asked me to pay 100% of the total fee including that of my parents even if they have not arrived the hotel. I paid the full amount to secure the rooms and make sure that the room of my parents will not be given to others. I left the key at the front desk to give to my parents when they check-in. My parents arrived at 3:00am and upon check-in they were told that they will be transferred to another room in another floor since their room was given to another guest. My parents were tired from the trip and did not bother to me up and just took the other room. The following day I complained to the front desk and they could not give me any reason why the room I already paid for my parents was given to another guest. The hotel offered to transfer my parents to another room at the same floor but my parents decided not to as it would be too much hassle for them as they will be checking out the following day anyway and we already arrived late after the tour. To make up for the mistake, the hotel upgraded my room but it did not matter as my family did not enjoy the room because we were on tour and arrived late in the evening and checked out early the following day. Staff were nice and polite, however, what happened was still unacceptable. The rooms have all been fully paid so they should have made sure not to give it to others. We feel like they transferred my parents to another room because they wanted to accept more guests. Whatever is their reason, it is still unfair as my family lost the convenience of staying close to each other.

    « Excelent staff »

    I come here with my wife, romantic leisure realy enjoyed the hotel. The staff was extremely very helpful and polite. The (awesome) staff member in particular ms. Desty front desk. She's give me early check in, and time co my wife leave shawl at lobby then Ms. Desty keep until gojek take it. I get greeting letter of thanks stay from she, so cute. Thank you Ms. desty make our stay realy enjoyed, i will back!

    « Value hotel »

    I booked 2 rooms from May 4th until May 7th. Got connecting room 4301 & 4302.. Small room with xtra bed.. Although it small but nice room.. The amanties each room only for 1 person.. Why? I don't know, don't want to complain too because I bring my own.. But at the other hotel we got amenties for 2 person each room.. Esp the teeth brush.. Mybe I should got 3 teeth brush bcoz my room inc xtra bed for my daughter.. The breakfast variant not many choice but still ok as long U not planning to stay a week or more, near kuta beach, lots of convinient store.. I forgot to tell that when we arrived the receptionist almost charge my daughter for breakfast because my husband do the check in, meanwhile I booked the room already with xtra bed via Agoda. It's good that I right on time when the staff discuss about the xtra breakfast that my husband should pay.. The staff then apologize.. But its oke for me, mybe next time they should improve better for the customer information room.. Overall value hotel, en recomended...

  • 5
    « Comfort Hotel in Kuta Bali »

    Recomended for adventurer of Backpacker. But for family or business are welcome. Comfort Hotel near Kuta Beach. Very strategic hotel located 100 meters from beach. Profesional and friendly welcoming staff . Swimming Pool in Roof Top so comfort to see sunset and sunshine.

    « Great for relaxing »

    We really enjoyed this hotel.... It is great for relaxing. We spent a lot of time at the beautiful roof with pool. Also happy with the service and breakfast. We will definitely recommend this hotel to others.

    « Nice and excellent service »

    This hotel located near Kuta beach and Kuta square. Friendly staff and good services. I lost my key and they were simply gave me the second key and this is really helpful for the customers. Just need improvement on the access from the main road to the hotel. Thx

    « Great location »

    The location of this hotel is perfect, Just a few yards from the beach and fifteen minutes walk to Kuta square. The staff were very friendly and helpful. We stayed for five wonderful days.The hotel has a nice rooftop swimming pool, small but attractive. Great value for the price.

    « Great Location n Value for Money... »

    Superb location close to the Kuta beach where the parties happen and close to a lot of pubs, eateries n 2 Minimarts. They have a good breakfast spread and great room service. The rooftop lounge and poolside offers more options in addition to the 24hour coffee shop in the ground floor Lobby area.

    « Good Place and excellent service »

    It was my first time staying at this hotel,such a great place to stay,the staff really friendly,excellent service from Pak Yudhi the front office manager,he was help us out for many questions during our stay,good food from Chef Samuel and we met lots of great people around the hotel,seems they really happy and enjoy their works. Little tips for the Traveller if you want to find a place to stay near the beach and catching up sunset,find minimarket,club,bars and restaurants etc,here's the right place all you can get only for walk down the street which right in front of the hotel.

    « Excellent, comfortable stay »

    We stayed for 4 days in February. Comments: - Excellent location, close to beach (although the beach is filthy and not really something to be excited about), close to bars, shops, restaurants etc - Very good breakfast, variety of choice - Nice, friendly service - Great pool, however, water could be more clean, i dont think they change it so often - Standards room quite small but we knew it before, so there was no suprise I would definately recommend to everyone!

    « Decent Hotel »

    We stayed here for 3nights and the stay was comfortable enough although the room was a bit small. But I loved the location- just across the kuta beach and very near to the local market, so had a wonderful shopping experience. The staff was very friendly and polite and courteous. And last but not the least- the breakfast layout was good enough.

    « Reccomended »

    My first time holiday in Bali, I'm overjoyed,so much better than the other hotels, very immpresed stay at this hotel, the room simple but beautiful, best staff, over all good.. can't wait to come back again.

    « 2 day short visit »

    It was a nice stay hotel staff is very friendly and the rooms are modern and clean nice place at the roof to have breakfast also a small pool nice sea view from roof 5 min walk to kuta beach also not far from night life and shopping and dining

  • 1
    « Misguided »

    We arranged to be picked up a driver at the airport he didn't turn up we booked rooms with an ocean room we got a laneways and walk way the rooms are so small you trip over everything but yes it is very close to beach but nothing else if you want to to the heart of Kuta it is a taxi ride all the time After speaking to the manager they did decide to give back the money for the non pick up we asked a queens size bed got a double the room is so small you trip over everything the pool is nice but you can't get many people in it and it is right beside were people are eating so not relaxin we won't be staying here again

    « Bali tour »

    I Gopal pahuja of new delhi India with seven friends check in in hotel best western kuta beach on 8th September2016. Hotel staff especially Gilly Dwi Priadika was very cooperative to us. We enjoyed very much the service of hotal. We all were disappointed from foods that mean not availability of vegetarian Indian food.

    « Value for money & good location »

    The best thing for this hotel is location, if you want to go to the beach, just two minutes walk. Hotel also allow 1 pm late check out. However, the room is very small, very small queen bed (I think it is smaller than normal queen size), also the bathroom. The towels are quite old and smelling. It is quite a noisy hotel- you can hear people walk pass your room, talking or the room next to you pull out the plug. Conclusion: value for money, great location, but not suitable for family with children or old people - not wheelchair accessible. Non- smokers also not recommended. (the hotel allow people to smoke in the breakfast restaurant - which is quite small)

    « Nice place »

    Nice place to stay. Near kuta beach, easy to find food at night. The staffs are friendly and nice. Room and toilet is clean. Breakfast is acceptable and maybe need more variation. Stayed for 5 nights and no complain.

    « Good Stay »

    Love to stay in Best Western Kuta Beach, the staffs are so nice and the room totally clean, very good amenities, also easy upgrade my room when I've check in. Love to upgraded my room to balcony. The room is clean, the bedroom also the balcony so large, but the bathroom, love the idea with convertible semi transparent glass door, but the door in my bedroom didn't really close, it's leave a gap so if my friend pass the bathroom I can see him. its feel so awkward. But nice and clean bathroom..overall, such good stays in Kuta, and you can easily reach Kuta Beach, and there's s lot of mini market around here, pretty good area too

    « Nice Place to stay »

    Stay here with my spouse, it was great hotel, although there is renovation in the lobby area, but the rooftop restaurant was amazing especially during breakfast and we can enjoy sunset in the evening. the room little bit Small, but still we can feel the comfort.

    « Ok for a short stay »

    The hotel is definitely a bit run down...for example, our towels were so old and frayed that you'd think they were rags! The cups in the rooms have cracks in them. The standard rooms are really small but you get what you pay for. I did not have a problem with the service...check-in took about 10 minutes. I was woken up by loud cheering downstairs at 11pm one night but it was over in a couple of minutes. You have to pay deposit in cash; don't lose the receipt otherwise you won't get it back! Location is great for Kuta beach and shopping. Do not reserve taxis from the front desk - they charge double the rate. Breakfast is inedible but it's not a huge problem since there are eateries and convenience stores nearby.

    « short stay in kuta »

    this is our 2nd time in bali. we chose this hotel as it was near the beach, malls, food stalls and easy to walk around. hotel was great even its cheap. rooms were clean and bed was cosy. most important aircon s good

    « Happy »

    Overall i like it. For surfing OK. Kids surfing OK. Price OK since it is near beach. Pool is small but it is refreshing after hot sunny walk or after noon walk. Staff is friendly. The evening staff made a mistake charging my credit card but he fixed it...he needs to focus more!! They are doing renovatation so the lobby looks ugly. Will we come back? If we want to surf... me and my 10 daughter . Will we come back for the pool? NO. Will i come back if i am doing business trip? No. Since there r other hotels. It is nearby beachwalk mall so it is very convenience.

    « Security and safety are questionable !!!!! »

    Stayed for 4 days 3 nights in Standard Room for business trip, booked from Agoda, including breakfast for two. Paid deposit IDR 200,000 upon check in. They accept no debit card for deposit, so prepare cash or credit card. It took approximately 40 minutes for check in (maybe because I came at 11.00 hrs). One male foreigner guest was above to check in and queue in front of me. I can hear the conversation between this foreigner guest and front desk staff that the front desk staff offers him room upgrade. As I wonder, I asked about room upgrade policy, and indeed the staff gave me upgrade, but only after I asked her. What if a guest did not ask but actually hotel can do this policy. In my opinion, this is discrimination for service standard between domestic and foreigner guest. Three times having breakfast and never found all menus set in the buffet by the time it is open at 06.30 hrs. What's the point to say breakfast open at 06.30 but indeed it was not ready yet! Food selection is poor They put warning sign that the pool is under maintenance. I cannot swim for the entire 4 days of my stay. Toilet bowl won't flush, called engineering to have it repaired, wait for almost 45 minutes until someone show up. Main concern above all is security and safety issues: Due to time differences between Jakarta and Bali, I came down too early at 05.30 hrs for breakfast that supposes to open at 06.30 hrs. Thus, waiting for an hour, I decided to go the beach. I asked front desk how far it is to go the beach. Once I step out from the hotel, as far as just 5 meter away, one man in a motorbike suddenly grab my hand and tried to take my bag. It left me with a scar in my hand. When I came back to hotel, I told the front desk what was happened to me, and it shocked me that he said it is often happened here. What!!!!!!!! If he knew that this happened often, why did not he inform me when I spoke with him earlier? He was totally aware that I was alone at that time and above to go to the beach while waiting for breakfast. Prevention should come first. Provide the guest with security and safety is definitely above all service. No matter how good the hotel facilities are, at the end, it will become totally ZERO if hotel does not able to provide the guest with secure and safety. I will definitely never ever stay in this hotel anymore. The hotel staff concern is only about your room and none about your safety and security

  • 2
    « Cheap hotel close to beach to save money »

    I had 2 weeks stay in Bali and wanted to save money after staying other 2 hotels. Very loud music from downstairs until late night. My plan didn't include breakfast but Beachwalk is in walking distance so I can get something at B1 floor supermarket. Receptionist was nice and sweet so I told her the room was OK but I will probably stay Harris hotel next to Beachwalk by paying a bit more next time.

    « Get what you pay for. »

    The rooms are tiny. Not much bigger than the average master bedroom. But it was fine for my boyfriend and I. Kept very clean and was comfortable. The breakfast is terrible but the 'naughty duck' a few doors down is a great little spot for breakky. Every morning we were sleeping in but as breakfast finished at 10, the front desk would call us to remind us to come for breakfast. Kind of nice but mostly annoying. Every day they shut one of the two lifts off so it takes forever to get to your floor. Every day our room cards would need renewing. We'd eventually make it to the room after battling the lifts, to find that the card declines and you can't access your room. One day I was showering with my eyes closed. When I opened them I was covered in black water. Panicked I wrapped my self in a towel and ran to my friend next door who threw me in her shower. 30 seconds later the water runs black again. We marched down to reception and they offered us new towels and told me that it's ok, it's just septic water. There were 5 people behind the counter telling us it's not a problem. Well it was a problem. I knew it wasn't septic, I think it was just mud. Apart from all that, it was fine and I probably would stay here again because at the end of the day it was cheap and clean.

    « Excellent second stay. »

    I arrived at the hotel at 1:30 in the morning after a late flight and was checked in very quickly by a friendly staff member. My room had been upgraded which was a great surprise. As usual the quality of the room was excellent and the location of the hotel is perfect; a 2 min walk to the beach and 10 mins into the Kuta square area. I had the all-you-can-eat buffet on the Saturday night which was delicious.

    « Very basic hotel. Only worth it for a short stay »

    I stayed in this hotel as part of a workshop run by Indonesian colleagues. I have to say that this is a very basic hotel. It is okay for a couple of nights if you want a lower cost business hotel, but I think you would be very disappointed if you came here on a holiday, expecting a good standard. The rooms are very small, and the corridors are dingy and quite spooky. The staff try hard, but everything is obviously done on a budget. The breakfast is very uninspiring. There are many great hotels in Bali. This is not one of them!

    « Awesome stay »

    We stayed for the last 2 days of our holiday. We had a deluxe room on the second floor. We wanted a good view but had construction in front of our room. We weren't angry because the hotel overall was worth the money. Room was clean. Staff was great and food was overly awesome! We had candle lite from hotel over looking the beach beside the pool, Who also didn't get charged due to it being our anniversary. Room service from kitchen down stairs, was also amazing! The chicken wings and soup was to die for! Great location also! Thank you BW Kuta!

    « 4 days and 3 nights with family »

    It was my second visit to Best Western Kuta Beach. The first time in 2012 was only me and my husband for honeymoon. This time, we brought a kid to our stay. We stayed at Deluxe Room (upgraded from Superior). The staffs're all friendly and helpful to us. The candle light dinner was also great. The rooftop pool was nice, my husband and my son spent almost 1,5 hours there swimming. It was only a shortwalk to the beach and beachwalk mall also, close to minimart. Paul, the hotel driver, was also nice and informative. Overall, it's a pleasant visit with family. Thank you BWK!

    « the hotel is in a good place near sea »

    breakfast is also good, view from rooms not so good but view from pool is beautiful. they can make it better by activating good service . and rate is also reasonable. the best part of this hotel is ,spa and grocery shop all...

    « Crap! »

    What a dreadful experience! Dirty toilet, soap tray used as an ash tray by previous hosts and bad smelling of cigarette all over the room. Sheets were not changed, check the pictures. Is this a Best Western?! Really?! Waste of money! And I had to wait 45 minutes in the hall to get my room. Not worthy, find another place!

    « Decent Place, lovely pool! »

    Best Western Kuta is a Nice hotel. It is a little old but does not give out the quaint old hotel feel. They have tried to make it look good but i feel have squeezed in too many things/rooms in the limited space. Location: It has close proximity to the beach being a 2-3 min walk to the main road. Lots of nice restaurants etc near by. Market is around a 10 min walk form the hotel. Hotel & Rooms: Hotel is old but well maintained but could use a bit of a revamp. Rooms and bathroom are really small and cant fit more than 2 pax/room. Cleanliness is strictly OK. Hotel staff are quite friendly and accommodating. Did not eat anything at the hotel as we always missed the breakfast, so cant comment on the food, The pool is one of the best features according to me. it is a roof top pool giving the feel of an Infinity pool which was nice. Not too deep but good for a lazy afternoon swim.

    « Not too fantastic, but OK »

    The hotel was just across the beach, and lots of restaurants around. I stayed in the junior suite room and I'm quite satisfied with it. The room was big and clean, the bathroom was small but clean. We have daily clean glasses, towels, mineral water. We also have balcony, but I don't think it was useful because it didn't have good view and there were lots of mosquito so when we open the balcony many mosquito would enter the room. The breakfast was OK. As for the pool, half of it was shallow, so it was child friendly, it has good surrounding and view. We can see the beach from the pool. However, we always found the wet floor on the lift that was not quickly cleaned up.

  • 3
    « Alright place »

    Not a bad place.. clean room and good air con. Friendly, helpful staff. My partner and I were going to eat here but saw a rat run along the bar near the pool so decide against it. Good place to start off your trip as close to everything. Beach 2 min walk and markets and restaurants 10 mins walk other way. Naughty duck down the road good food there

    « Disappointing »

    I chose this hotel for my first few days in Bali expecting Best Western standards. The staff was friendly and helpful, however the hotel was old, small and the rooms were moldy. This place really needed a makeover! Considering the number of nicer accessible hotels in the area, I strongly suggest you book somewhere else!

    « Shafraz Shad , Abdullah Zacky ?? »

    Good people.. good experience in bali best Western kuta beach awesome ###wisnu #### had a good experience awesome, there are lots of things to enjoy surf ,water rafting , spa jungle, night life etc............????????????

    « Disappointing »

    Rooms are too small, air con didn't work properly so it was hot, very slap dash construction & decoration in the rooms (ie dodgy grouting & painting) & poor room vs furniture design. The bar on the roof top had no one in it but no surprise. They had no alcohol for cocktails except gin & rum. It was the same with the food menu. Out of a lot of stuff and the food they did serve was pretty average. The view from the roof top was lovely but that's about it. Best Western was Average Western.

    « Smaller rooms than appear on picture but good location »

    I booked two rooms for two nights for 3 of us but room was too small. Bathroom is very small. Barley to sit in the commode. Bed were not clean either. Rooms look old. Not a regular best Western hotel that I have enjoyed in the pasr.

    « recommended accomodation »

    recommended accomodation (+) cool rooftop pool, kind and helpful staff, 50m to beach, clean, excellent complaint handling, day trips, breakfast combines local and Western food (-) window looked on interior corridor, noisy

    « nice clean hotel, but the aircond was..... »

    Been here with my whole family for 1 night stay. We booked 3 rooms, when we entered the rooms, the bed was small for double, and the air conditioning for 2 rooms did not work. we tried to call to the front office, and not too long, the repair man was came, but actually it still did not work. The food was nice, and standard, not too far from kuta beach, which my kids are happy about. near from beachwalk also.

    « Not worth at all »

    Ok, so we went to Bali and decided to stay in Best Western Resort. Why? Because of the professional photos uploaded by the Management. However, when we reached it was a total change! The rooms are so damn small! The pool view is not what it is shown in photos, there is a construction going right in front of the Pool! The only good thing about the hotel was that It was few min walk away from the beach and it was in the middle of happening areas!

    « Kuta beach in walking distance »

    The hotel is ok, just like other best westrn chained hotel. The location quite good since you can go to kuta beach and kuta square by walking. The room is quite small. If you want to stay here better give a note that you request the room not far from hotel enterance.

    « Very small room »

    I booked 5 superior rooms 4 months ago with web-based travel agent. When I checked in the room, finally the 2 rooms was upgraded to deluxe. It sounds good news but actually I got the room smaller than the superior type. The good point : location n breakfast.

  • 4
    « Clean, value for money if you want the beach »

    We hung around the beach almost everyday so I needed a hotel that was close to it. From the hotel, it was only about 2-3 mins before we hit the beach. Very convenient. A little further, about 10-15mins if you want to walk to Legian St or the shopping area to eat. Most of the staff were friendly. 1 of the waiter and 1 of the night front desk lady in particular. Rooms were adequate for the price we paid. It was clean and bedbug free, which was great! Choose superior as at least you'd have some form of view as opposed to standard which you see into the hotel, it's corridor and the opposite set of doors. The swimming pool was small but ok if you just want to dip. The pool area was clean and well maintained. For younger kids, do keep an eye out as there is a sudden slope in the pool that might send some unsuspecting kids underwater. What I wasn't very comfortable about. I asked specifically for non-smoking rooms as I have young children, 1 who is slightly asthmatic. When I checked in, I was given a room on a smoking floor. There were people smoking right outside my room and there was a leftover stench of smoke that permeated our clothes. Not a very pleasent stay. Also, I had booked a room through and had provided my credit card details there. Oddly, I received an email directly from the hotel asking me to provide the same details again as well as to provide them with the front and back picture of my credit card. Honestly, I don't feel very comfortable with that and it not for the fact that we were flying off in 2 days and looking for another hotel would be a hassle, I'd have cancelled my booking. It's a small matter but with so many scams going on, I would just prefer to give my details through a secured website that emailing a random stranger who claims to work for the hotel.

    « Bad experience »

    During my stay at the hotel I forgot some of my personal belonging after check out, the next day was trying to contact the detail and ask them to check on housekeeping if they can find it in my room and call me back, I waited for hours and no reply, then I call back to ask if they found it yet and they said still in the process of checking with housekeeping and will contact me soon, then I received a call replying they were sorry and couldnt find anything in the room, the 2 bottle of face lotion was small but its not invissible and Im sure anyone can see ut easily,but I guess its lost now but for sure this giving me bad impression and experience about this hotel. This is my last time staying there...

    « Simple and clean »

    We like this hotel as it is close to Kuta beach and clean. We used to have day tour and not really stay in hotel whole time. This hotel is not fancy but clean. That's good enough for us. The only problem is the front road of hotel was terrible due to construction. Every staff is very nice with smiling, just a little bit slow of service.

    « Good base. Close to beach and Jl Legian. »

    I stayed for 2 weeks and found the experience to my liking. The staff are all very friendly and helpful. The breakfast buffet is the normal selections, but if you go when it is busy some times the selections will be empty and you have to wait until they cook some more which isn't that bad because at least you know that the food is fresh. The rooms aren't that big but roomy enough for the time that you spend in them. The roof top pool area is nice but could do with some shaded area over part of the pool.

    « Most friendly and smiling staff! »

    This 3/4 star hotel is located a short walk to the beach / there's a mini mart across the street / the good restaurant totemo is down the street a 10 min walk The room is small but ok for two people Air con was ok n tv had a lots of cable channels Morning buffet breakfast was ok Like I said the people that work in this hotel are the best ! Don't stay on the 4 th floor as you can hear the music from the rooftop bar! And definitely don't go to the Saturday nite bbq/ it was the worst I've ever eaten The bbq guy was the egg cooker in the morning n had no idea what he was doing even though the most friendly guy!

    « Hotel with Nice Rooftop Pool »

    We stayed one night here in Eid Mubarak holiday. This hotel is 4 star but maybe need to improve the service, as there was no place for car parking due to narrow yard. The location was also not strategic (i mean not it was not exactly on the waterfront) we had to enter through a small alley to find this hotel. I think it was good only for the new building, big room and the rooftop pool. For the price it was quite expensive as the condition was not good as i expected for 4 stars hotel.

    « Not the Best even for Asian »

    Walk in check in and get ground level room. Room is quite small, with small bathroom not recomended for couple trip. TV channel are mostly error. You will get welcome drink copoun upon check in at rooftop bar which is dirty and you get only ice tea :) also with limited staf even for taking order. Staf are friendly, the hotel are strategic for you to go to beachwalk kuta and minimart in Front of Hotel.

    « standard service with good location »

    I stayed in a standard room for a business trip. The room preferable for only one person because quite small . Breakfast menu has standard flavors . The location in an alley that close to the beach. The hotel doesn't has gym but you can go jogging on the beach of Kuta whenever you want.

    « Nice and good location »

    I booked deluxe room as I traveling with friend and we need bit more spacious room for us. The room was good with plenty of space but the bed not really comfortable. We had problem with the bathroom, it was nice but too small and sometimes the water running out cause the door couldn't stay shut properly. Breakfast was good but not much choice. Friendly and helpful staffs, WIFI speed also average. Lovely pool and bar on the top of hotel and the hotel location is very close to the beach. BTW, there is a new hotel infront of BW which blocked some part the seaview from the hotel. Overall, I enjoyed my stay and the price also reasonable.

    « Big disappointment »

    Hotel rooms very small. Cleaning minimum say 16nites in this hotel and shower even not been clean once. Staff very helpfull but difficult to communicate in English. Swimpool for children not for adults. Pictures of this hotel show Complitly diffrent things like big swimpool with view to ocean or big rooms but that's not like look in reality.

  • 1
    « Bad service!! »

    I booked this hotel for the end of june this year for a very nice price. I was really looking forward to it because everything looked really nice. But then i got an email, they Told me there was an mistake in their system and they did not offer it for the price i booked it. They Told me that they confirmed my reservation for a special price (which was a lot higher then the reservation which i agreed with). First of all, they could apologize. And secondly, they could have asked me if i'd agreed With this higher price instead of confirm it for that price' A normal and good company would not have change the price for the customer and would say that the customer who booked it for the cheaper price are just lucky. But oh Well if they said sorry i could think About the higher price... Furthermore, i send an email back with Some questions to clarify after a week i still did not receive an email back and when i called they could not help me because at that time the reservation departement was already closed and they Told me in a very arrogant way to call another day. I asked if they could make a note because the only thing i wanted was an email back. Result: nothing 2 days later no mail back. I canceled the reservation because i did not felt taking serious and the service was really bad and they don't deserve my rp. :)

    « good place »

    We enjoy our stay for 6days. Close to several place such as beachwalk mall, is about 5-10mnts to walk. 1mnt to kuta beach. 5mnts to poppies 2. 10-15mnnts to legian. Good breakfast. Nice swimming pool also. Friendly staff also. We do enjoy it.

    « great place and great value to enjoy Kuta Beach »

    actually im not fan to stay near kuta beach, because mostly its crowded at the outside. but i love to stay here, the location only 100 meters from kuta beach makes me easy to reach the beach. the hotel location quite simple to find and its near with the beachwalk mall so i can easlily find some food or starbuck coffee at there. this hotel kinda looking old, my room just so so, not too clean as well, the shower not working well and broken, but the one thing i love the bed is awesome, i easily can sleep whit that. swimming pool at the roof top is my favorite one, the view of sky, ocean and beach, awesome. at the end, you pay what you get,

    « very close to Kuta Beach,just 1 minute walk »

    reasonable price,good breakfast,just cross the road we can find mini market,next door and infront of hotel many restaurants,good location,close to everywhere when you go to Bali for a beach,shopping,simple food arround the hotel, this hotel is the answer,everywhere close each other and can reach by walk,if you are looking the hotel for relaxing, Best Western Kuta Beach is not the answer

    « Never again »

    We had a flight, which meant we didn't arrive too the hotel until 9.30pm. After an exhausting day/night we were checking in. There was no greeting from anyone at the service counter, no one to help carry our suitcases as we had a few between us and we weren't shown to our room. When we got to our room there was 2 house keepers in there setting up a third bed, which we had noted weeks before. Why wasn't it done during the day? we got there at 9.30pm and the room was not organised. It was the most horrific smell when we finally got in there. (body Oder) We were given a standard room which we did not pay for, we paid for superior. There was 3 of us staying and the room was no bigger than 1.5m by 2m. The spare bed we paid for was a mattress on the floor in the corner, which mean we had no room to walk around. We couldnt open our suitcases due to lack of space. And to note the shower is see-through which is fine, but not when you are staying with a family member. Privacy? The shower was filthy. There was stains in the double bed and cob webs all through the room! Also buffet was little to choose from and mainly noodle and rices dishes. We went down stairs and noted the room was small and they said there was none left, to come back in the morning, The next morning we returned and they showed us a room on another level which was no bigger. Not only were we unhappy with the false advertising but we lost of a day of travel as mucking around with room changes. We knew this was not the place for us to stay for over a week and weren't going to be uncomfortable. After contacting the bank & Agoda on getting a refund we handled it properly and got our money back. Although we still had to pay for a nights stay we ended up leaving. Note: the view from the pool is great but that's about it. Wouldn't recommend.

    « Excellent, Cheap, Clean, Great room »

    it is Best western. Recommending you to eat every morning buffet. it is close to a surfshops, and just 1 min walk to beach. hotel bar and pool on the top, really cool views. room is really clean and comfortable beds.

    « You get what you pay for »

    As our flight arrives late at night we always book a cheap hotel for one night before moving to our preferred hotel in kuta. This time we stayed at best western kuta. .good location for nightlife. .close to the beach. They wanted 80000pp for breakfast but had a yummy breakfast down the laneway. No balcony. .showers heeded a good scrub (i wore my thongs in the shower) rooms are very small, but bed was clean and conformable. Staff were friendly. Pool looks good in the photos. .but it's small and the view is obstructed. Ultimately you get a ok room at $50 per night.

    « Average hotel with below average room »

    It is an economy hotel, situated in a backlane with no view, small rooms and average amenities. Still it could be considered satisfactory value for money. The breakfast appeared good but very little choice for vegetarians, although the staff was quite keen to help by specially cooking for vegetarian guests.

    « Still a good hotel! »

    This is my 3rd time staying in BW Kuta beach. I had junior suite for 3 nights, the room is little bit wear out. Balcony door was broken,safe box was broken. But i talked to the receptionist and their respond was very fast and good! They fixed it immediately! For the cleanliness of the bed linen and the floor, they should be able to do more :) Overall, the hotel was very nice! I would definitely come again to BW kuta beach :)

    « A good choice between many hotels »

    So difficult to make a choice regarding the hotel, hostel and resort in Kuta. My 1st one was so much of a scam. I'm happy to change the previous place to the Best Western. I really enjoy the swimming pool on the roof, class and really affordable. Of course it could always been better but I got what I was looking for: a clean room, ok food, close amenities, people to hang out with. They give me also good info to rent a bike and go around Bali.

  • 4
    « Good place to stay, close to beach, delicious breakfast. »

    Stayed in BW Kuta Beach 3D2N. Stuff is friendly, we arrived early morning before even check in time, so they put ours luggage in safe place and allow us to stay in the roof near the swimming pool. Beach is close around 200 metres, breakfast is very delicious. Only one thing I didn't like is not enough space in the rooms.

    « Great place to stay, but s bit over rated »

    Perfect location, great view from the roof top pool, very helpful staff, nicely furnished rooms, cozy and quite. Breakfast is good, although could be better. Swimming pool on the roof top is not deep enough but great for chilling in the afternoon with a cocktail in your hand.

    « Great Value, Great Staff, Great Location »

    I would definitely stay in this hotel again. The staff were gorgeous and the low cost was well worth the spacious room. We had a junior sweet for 3 adults for 10 nights. A few things threw me a little, they require full payment up front on check in and a bond for room service, so we paid for all meals and drinks with cash. The pool was a bit ho hum and there were no gardens but it is a 3 star after all. Breakfast was a little ordinary but had everything one requires including an egg station, bacon is a special request and has to be paid for and that really wasn't worth it, not nice at all. Meal prices in the hotel are outrageous as they always are. I bought a burger and it was almost $10AUD after taxes. But there are plenty of great local cafe's to eat in with yum Indo food. Everything else is within walking distance - Kuta square and Legian Street etc. Otherwise it was a brilliant stay I and would be more than happy to stay again. Reception were incredibly helpful at every stage, the cleaners were great, nothing was too much trouble. We had had the front desk staff take a photo with us at the end of our stay. Thanks everyone at Best Western it was great.

    « Good »

    I was here on my honeymoon. Well the room was so tiny and the bathroom was much more tiny.All facilities were good.They goofed up on our breakfast plan and I ended by paying more.Staff were courteous. Location is good . It has a swimming pool and a beautiful roof top view.Overall it is a good hotel.

    « Good location,great service... »

    The hotel is just next to the beach and the street on which it is located will take you to legian too,so location is good.Now coming to service,they are really good.For a budget hotel,they are really good.

    « Affordable and cozy »

    This hotel has cozy rooms and a bright warmth.:) the street going to the hotel is a little dark during midnight but is usually safe. Friendly staff as well. You can book tours at a kiosk inside the lobby. Highly recommended as a cheap but clean accommodation near the beach.:)

    « Best Value in the Area »

    Nicely located between Pantai Kuta Street and Legian Street. Very short walk to the beach for early morning surfing and few blocks stroll to Legian for evening drinks : ) Nearby there are laundry by the kilo service, bike rental, eateries and mini market. The room was small. We are two petite girls with two cabin-sized luggages, it felt cramped and uncomfortable to open our luggages. However, it looked nice, clean and new. Swimming pool on the rooftop was nice, clean and quiet. Visited around 7am, no one was there then - not even the staff - it was all mine for the whole morning. Considering the location, facilities, good hospitality, cleanliness and affordability, this must be the best value among Kuta Beach Hotels.

    « Clean, close to the beach, and cheap! »

    Very comfortable place to stay just north of the noise of downtown Kuta. Very well maintained hotel with spotless rooms. Nice rooftop pool with excellent views. Very generous breakfast with lots of choices from western to Asian. Staff was most helpful. Definitely will stay again.

    « Small Room but a walk to Kuta Beach »

    It was a sudden decision when my fiance and i was on the way to Bali and we read an airplane promotion by showing the boarding pass to this hotel. We had no idea about exact location of this hotel while we saw on the google maps that it is near Kuta Beach. We took a private taxi and he drove us through legian street then enter the small road and then we reach the Hotel. As in Bali sometimes famous brand located in small road so it did not surprise as. What was make us surprise that the room is small, well i thought Best Western is 4 star and have their standard of room size. You just walk for couple steps then you will reach the famous Kuta Beach. We only stay for 2 nites in this hotel and most of the times we were out. So, if you plan spending most of your time in outside and you look hotel near Kuta Beach, i think you could put this hotel on your list.

    « Nice property near beach »

    Happened to stay here while covering Bali. This place is moreover a building type hotel , unlike beach resorts but still very near to beach area hence proved to be good for surfers. surroundings include massage parlor , saloons etc. Delicious breakfast every morning gives energy throughout the day. Receptionist are welcoming and roof top swimming pool was such a boon here. Not recommended for honeymooners. Rooms are small & without bath tubs.

  • 4
    « Small but OK Hotel by the beach »

    i stayed there during short break last week, the hotel is in the small alley but enough to pass for 1 car. the hotel is small buat neat and in the middle of everything. reservation nice and helpful. the pool is on the rooftop which you can see the sunset from there . food was ok and fine, like nasi kepel/nasi jingo/ nasi cooking vm. its a nice hotel with such a good budget to spend.

    « Excellent Service. »

    The people are excellent and ready to help you anytime. My grand daughter had a stomach upset, The manager at 12pm took us to the doctor in his car and helped us out. Food is good, The swimming pool at the roof is excellent. Lovely view. Neat rooms and a very pleasant stay. Value for money.

    « Good price for the great location! »

    I am staying for 3D2N. We chose the place due to its strategic location. The hotel is very closed with Kuta beach (less than 5mins walking distance) and Kuta known as tourists district. Many places and restaurants to visit here in Kuta. The BW room itself is sufficient, neither bad or good. Its enough for the rate they offered. They also have swimming pool and restaurant in 5th floor rooftop, with lazy chairs facing to the beach. Actually what I would like to highlight from BW is the good service from staffs. They have welcome snacks and drinks in the lobby to avoid queuing and boredom. When we entered the room (Standard type), my wife can barely breathe there. The room was dark and has no light due to window is facing indoor side of the building. No light or air from outside. The room looked fine to me but not to my wife who has breathing problem. Thus, she talked with receptionist guy named Putu telling him our problems. He is promptly replying our concerns and unexpectedly upgraded our room to Superior room facing to the other side with more light and air from the window. He took us to the room by himself too! Therefore, if people are looking for a place to stay with location oriented and lower price, BW Kuta Beach can be a great option. Not to mention the friendly staffs they have there.

    « Lousy start, good end »

    A group of 3 of us stayed here for 4 nights in the junior suite. As we booked specifically for 3 we thought breakfast was included for everyone. It wasn't. Only for 2 people. And the 3rd would've had to pay 80,000rp. Luckily we got this sorted. The room was ok. Expected a bit more for the money as it was a junior suite. The rooms was a bit dirty and everything for only 2 persons (towels, water bottles..etc.) Amazing service from Suantara both at the breakfast and by the pool bar! He was very professional and attending. Thank you!

    « Dirty »

    The room was dirty, the bathroom too. The AC broke down and after few calls to the reception they finally came to fix it. The only 3 good things I can say about it is that is close to the beach, is relatively cheap and breakfast is nice with lots of choices of food.

    « Recommended Hotel!!! »

    Price & Location: This is a truly recommended hotel at Kuta Beach / Beachwalk area. Affordable price compare to other branded hotel around. Service: The arrival experience was so so. I was not impressed of being welcomed (or i may be put my expectation too high). Requested to have 2 keys but only given 1. The Receptionist guy told me that the one he gave is actually using an emergency key! LOL... I feel like unexpected guest uh? Room: Quite small. However, it was cozy and comfortable enough to stay. Understand that the hotel might be busy during the peak period. It is lack of cleanliness! I waited outside my room when the housekeeper made up my room. Surprise that he only took 5minutes to clean up my room!!! He did not even change my towel, did not wash my mug and my table was not tidy up!!! He just made up the BED and thats it! Anyway, the rooftop is a nice spot to watch the sunset. The Management should have to pay more attention of the cleanliness as i read few comments where mostly concerning of the same issue.

    « Bargain near the beach »

    Good wifi, nice location. Room quite nice, i got 2 welcome drinks although alone. Roof top pool is small but nice. They keep my luggages for some hours after checkout. The bar is cozy. The lack is Jl. Benesari is small n bit hard to get in because it's 1 car only width. My taxi must retreat when i came coz there's other car coming out. Other thing is i saw some small cockroaches in the bath room. But i'm not affraid of it's fine Ah yeah they should put instructions how to use safety box. Because no manual, my 1st try become error screen. I looked for the manual before trial though. N must wait long time for technician.

    « Nice Clean Hotel at Great Location »

    Nice pool with bar at 5th floor, Friendly staff, Clean room, Comfortable Bed, Walking distance to famous Kuta beach, Walking distance to Kuta beachwalk shopping mall where you can find cafe, restaurant and club as well. Car and Motorbike Rent available at Hotel.

    « Not bad »

    Not a bad hotel, close to the beach in Kuta. Room was on the smaller side but clean, shower was good apart from the door not fully closing so the bathroom floor would also get wet. Breakfast was more of an Indonesian style buffet, there were a lot of locals staying at the hotel as we were there over New Years so lots of big cars which made it difficult for us to get our bike out of the driveway each morning.

    « Friendly and excellent service provided by the staff »

    This is my 2nd time staying in Best Western Kuta. Location is very good for budget travelers and beach lover, only 2min walk from the hotel to the beach. Easily access to warungs and shopping area. Most importantly i would like to point out the service provided by the staff in Best Western Kuta is superb. They took the trouble to help me to find my lost necklace which had wash down into the drainage from the sink. I really appreciate the dedication to their duties and to the customers. Once again, thank you so much for the hospitality provided by Best Western Kuta. We will definitively go back again.

  • 4
    « Average »

    Okay so the booking was made coz of the best western logo.yes the location is a major plus. Staff is extremely helpful and friendly. Unsure about the food and rooms. .really not upto the best western mark.really small rooms. .In room facilities were great but really small and cramped up rooms.stayed one night.infinity pool with the beach view was good.service standards were extremely high. Just a very cramped up hotel

    « Just perfect! »

    Stayed in this hotel for 2 weeks in October and it was just perfect! Got an upgrade into a suite and the staff is kind, have always a smile on their face and did everything to make this stay comfortable. The breakfast is extremely variegated and they change it every single day! Also the location is perfect - just a few minutes walk to the beach and also to the Legian Street, where everything is going on. Supermarket is opposite. So - whenever coming back - i would choose no other hotel than BEST WESTERN!

    « Good western style hotel »

    My boyfriend and I have stayed at this hotel a number of times and in comparison to other places in Kuta it's pretty good. Expect a clean room with fresh sheets, air con, TV, hot water etc. all of which feel like real luxury after a stint out on the islands. The rooftop pool is nice, get out early to grab a sun lounger as there aren't too many. The hotel location is really central and everything appears to have been renovated quite recently. There are some negatives, such as slow check in and very small rooms (barely rom for cases and a board and two people to move around) but the management are good and the reception staff very helpful. We had a problem one night with a member of staff walking into our room as we slept, we felt understandably uncomfortable with this situation. When I raised it with the manager the next day he dealt with the issue exceptionally well and put my mind at ease. After checking the cctv to identify the member of staff and talking to the staff on shift he identified the problem as a miscommunication of a room number and offered us a free airport transfer as an apology. A very professional response to an unacceptable mistake.

    « Perfect for 'Surfing at Kuta Beach' »

    As the hotel name, it's nearest at Kuta beach and Surfing school, which 30s on foot to Barusurf. I stayed for surfing. As a result, perfect. Surfing/Beach are closed so that's convenient to be back to hotel for break, shower. Besides, 711 store are there too. To the Kuta beachwalk, it takes around 10min on foot. To the Legian, it takes 10min as well. I am satisfied with the location. Recommend. But the standard room was small, for 1 person.

    « Memorable ending of my surfholiday in Bali »

    Book for one night to do the last sunset and sunrise surf as I had a flight back home the day after. Before that I was in Canggu and did not want to take a risk missing my flight as I wanted to surf in the morning before catching flight back home. Traffic jam can really be a big problem here. Kuta is near the airport so I thought I could still surf early in the morning and then grab a cab and fly home in the afternoon. Actuallly I am more a backpacker traveller and more into homestay when I am in Bali. But it was an excellent decision. The room is as expected and I was glad having all that comfort on my last night (AC, hot water, tv....). The choice was proven to be a memorable one! The location is just 30 m from the beach. As always, surfing during sunset is a beautiful experience in Kuta. As well as early in the morning before the crowd comes. And the service at the hotel is excellent! Sofie at the reception and her collegua's were very helpful to make sure that I had a comfy stay. Breakfast was excellent, a bit over the top to my taste. Surf related facilities can be improved, though (douche/towel nearby reception). All in all I have a memorable stay at Best Western in Kuta!

    « BW Kuta Beach - best place to stay to start & finish your Bali holiday »

    Extremely accommodating & friendly staff. Nothing is too much trouble for the ever smiling BW staff ?? The rooftop pool & Bar is AWESOME to return to after shopping or dinning. Cleanest hotel in Kuta for the star rating. BW is definitely underrated ?? can't wait to get back. ??

    « Clean and helpful »

    We stayed here for two nights at the end of our trip to Bali. The room and breakfast was good and the hotel was clean. The only thing I could say is that the service at the top pool area could do with monitoring. They seemed to be more interested in the music they were playing at a thousand decibels than they were on the guests. Very picturesque though and great location

    « Very good! »

    It's a best of quality-to-price choice! It's really friendly, especially staff and administration, good breakfast, good cleaning, nice room (just small), nice view and so on. Very successful location in Kuta. We like it and we suggest all our neighbours to come here.

    « Don't hope too much »

    Visited this hotel two times. For business and for leisure. First visit was fine, I missed the breakfast cause had to go early morning for work. Second time visit and had a breakfast with friends, and it was so so. The hotel location it self is good, walk distance to kuta beach and beachwalk mall where you can get everything there. The down side is this hotel need some improvement maintaining their room. I found some spot in the back side of bed cover mattress which make me think they didn't change the bed cover or they changed it but didn't wash it in a proper way. But overall, don't hope too much for their hotel facility because it was just okay for me.

    « Sensational ocean sunsets from the infinity rooftop pool »

    Arrived early (10 am) and was warmly welcomed with an instant room upgrade. My room was on the 4th floor and I only had to walk up a flight of stairs to the most welcoming sundeck and swimming pool area with a spectacular view of Bali's ocean, sunsets and coastline to Ulawata. I loved lazing in the pool and staring off over the ocean to watch the glorious moment the sun kissed the ocean every afternoon at 6 pm. The attached bar area is modern and cool and surprisingly empty. The staff at Best Western are impeccable. I enjoyed room service meals on the nights I felt like staying in and they were well presented and acceptable. My room featured tea and coffee making facilities, a comfortable bed, work space, ample lighting and international power sockets. The wifi was also good. There is a 24 hour minimart outside and the beach a mere 50 metre walk. The only thing I did not enjoy was the loud and smokey spray blasting of chemicals at sunsets for the purposes of killing mosquitos. Kind of took away from the ambience and left me wondering what I had been inhaling.

  • 3
    « Decent hotel »

    The hotel is located in a small alley away from the main Kuta road. This means its a bite harder to find then other hotels. The service from check-in till check out were amazing. The hotel room was clean. Although very small for the price.

    « Good tourist hotel for someone in transit »

    Stayed here for 1 night before the start of a biking tour. Small room but very comfortable and quiet, especially considering how noisy, in general, the kuta area is. Bed very comfortable, especially considering price of the room. Breakfast adequate, not great. Upstairs bar was a disappointment, crappy view and overpriced drinks

    « Great location and value but the rooms are hit and miss »

    BOTTOM LINE: This is a nice place to stay because of where it is and the pool, but some of the rooms frankly feel dungeon-like. I won't be coming back.? GOOD: * The rooftop pool is pretty great. You can't see the beach and ocean from everywhere around the pool, but you can from some spots, and that's nice. * It's really close to Kuta beach. but it's tucked in a small corner that's relatively quiet so noise and crowds aren't an issue in the immediate vicinity * That said, you're still really close to great stuff all around Kuta so the location is fantastic * Staff service is generally quite good BAD: * No instructions - No instructions on TV channels (so had to flip through endlessly to find what I wanted), no instructions on how to operate the safe (so I ended up locking it irreversibly trying to get it to work--not particularly intuitive! * Water pressure in shower was disappointing. Hard to get sea salt and sunscreen off under such weak water * Light - The room they put my in was in the middle of the hotel, which means that while there was technically a window, it was so deep inside the hotel that during the daytime if the lights were off I could hardly see my hand in front of my face. Natural light in there was just nonexistent, and it bothered me a lot more than I thought it would.

    « Best hotel at Bali, Indonesia »

    When I decided to go to Bali, was searching for a decent hotel near Kuta beach. After a long search finally I decided to go to BW Kuta Beach. When I checked in at BW Kuta, I immediately realized that my choice was not wrong at all. The most important feature of this hotel is this is hardly 30 meters from the sea beach entrance and main road. Standard rooms are well decorated with all the modern amenities. The breakfast they serve is having lots of variety. I stayed for 6 days and really enjoyed my trip. The roof top swimming pool is awesome with good scenic view around it. Swimming pool is around 17 meter long but this is enough for anyone to relax. Hotel staffs are really helpful and cooperative. You will find restaurant, shops around the hotel and the famous shopping mall beach walk is hardly 5 minutes of walking distance. If I will be going to Bali in future, I will definitely stay at this hotel again. And even I have recommended my friends and relatives to go to this hotel. Lastly I would like to thank Ms. Artini who has helped me a lot during my online booking.

    « Ok for a night sleep for married couple »

    Small room, transparent bathroom, the room renovation is designed for married couple or solo traveller only. No sound prove, good service, overall the price paid was reasonable for a location 2mins to kuta beach for beautiful sunset. Only ok for a night stay if u arrived bali late night or having early flight next morning.

    « Comfy and decent stay »

    The location convenient near the main strip of Kuta beach, there's motorbike rental service across the hotel..bargain with the owner the more lenght of rental days the cheaper you can get, clean room, the room small but for standard room with twin bed more spacious than with a double bed, breakfast buffet overall good, helpful staff.

    « Very bad »

    Not at Best Western Standard at all. Very dark and humid room. The windows are sealed and the air conditioning not working so well to remove humidity. Curtains and blanket full of dust. Definitely not as advertised on the photos here on trip adviser. I would not recommend it even for one night.

    « Adequate hotel but very poor location »

    We chose this hotel due to convenience, close to airport for an early flight the next day. The surrounding area was very unattractive, busy dirty streets and accosted by prostitutes just outside the hotel. The rooms were dark and smelled damp and musty, although the aircon did work and the bed was comfortable. Beware the restaurant, the food quality was quite good but they have a dish which states it is half a chicken and when it arrives, it is only a small chicken leg. The manager argued that the issue was one of poor menu translation but I would therefore strongly advise that the hotel reprints its menu to give accurate information about the food. The pool was lovely and reception staff were helpful and friendly, although the restaurant staff not so friendly. The hotel was quite noisy. I would probably choose somewhere else, next trip.

    « Good for a short stay »

    We stayed here for 1 night at the end of a short dive trip to Bali. The hotel was very reasonably priced (at around 450k IDR per room, no breakfast) and the location was convenient - near the main strip on Kuta Beach. Rooms were a little small and were very noisy (especially from people talking loudly in the middle of the night after returning from some heavy partying), but the service staff were friendly. Wifi was free but quite slow. Overall it was an ok choice for a short stay, although because of the noise I probably wouldn't want to stay here much longer than that (in any event, there are better parts of Bali than Kuta!).

    « Nice friendly hotel »

    great location, close to the beach and pubs/nightlife and close to the shoppingmall Beachwalk. The Hotel is very clean and the staff is very friendly and helpfull. A good breakfast and if you like a good dinner.

  • 4
    « Comfort n nice location.. »

    D hotel is ok..Staff over all friendly ..we like d hotel...over all enjoy d stay..surely will b back ...kipidap dungivab For more advenrture n fun to hotel guest..i suggest d hotel should provide motorcycle rental Service ..easy n conveniet.????????????

    « Average western »

    We stayed here for three nights and the rooms were disappointingly small not as big as they look on the hotel website. The food was average without many options but the staff was lovely and helpful. Rooftop pool is also smaller then it looks in photos, limited lounges so get in quick. The impression we had was that we were on the beach, the hotel is about a 400m walk to the beach it is down an alleyway. We have stayed at many best westerns but this one was average and the website is misleading.

    « Very Bad experience I ever have »

    The room is smell bad and cockroaches at the bathroom .. the shower is broken is sprayed to wrong direction make the bathroom messy n wet .. no curtain hanging at the bathroom .. the maintenance put water too much on the plant so there is water flood infront of the door made my kids slipped .. so many thing happens in 1 day and dissapointed to choose this hotel stay with family very bad

    « Great location and very freidnly and helpful staff »

    Stayed in a Junior Suite. Tidy room, okay view. Had a great stay. Close to the beach and other attractions/shopping. Nice walk along beach to Seminyak. Very friendly and helpful staff. Will stay again when travelling through Bali.

    « Good Location but not clean enought »

    The location of hotel is great.You csn walk across the street only 3 mins to Kuta Beach and It's near supermarket and restaurant. But for the room It's very smell.We asked for non-smoking room but smell it everywhere. Breakfast It's very disappointment buy hotel staff was nice.


Getting to the hotel ...

All directions
·From: Kartika Plaza Street. Go straight ahead/follow the road passing Water Boom Park. At first Y junction go ahead passing Matahari Kuta Square, second Y junction take left side, passing Starbucks, Hard Rock Cafe, Poppies Lane, Y junction before Kamasutra Pub. Turn right and the Best Western Kuta Beach is on your left. ·From: Hard Rock Cafe/Kuta Beach. Follow the road, passing Poppies Lane. First Y junction before Kamasutra Pub turn right and the Best Western Kuta Beach is on your left.