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Best Western Hotel Market Center, Dallas

3.5/5  - basé sur 641 notations.
2023 Market Center Boulevard, 75207-3318, Dallas, United States - See map

When staying in downtown Dallas, you deserve a quality Dallas hotel with genuine southern hospitality. Our Dallas hotel is just minutes from the Dallas Convention Center. The Dallas Market Hall is next Block, and the Best Western Market Center delivers unbeatable service, quality, and accommodations. We're a newly-renovated hotel featuring a business center and plenty of free parking, Wi-Fi, and a full, hot breakfast. The daily breakfast buffet features eggs, cereal, yogurt, and 100% Arabica coffee and juices. This World Trade Center hotel in Dallas, Texas is conveniently located so guests can quickly get to American Airlines Center events. The Dallas Zoo, Dallas World Aquarium, Market Show and the John F. Kennedy Memorial Plaza are all a short one mile away. Perfect for vacationing families and business travelers alike, our Dallas hotel has everything guests need for a relaxing getaway. Some of the regular business travelers to our Dallas hotel include employees of the surrounding corporate businesses and offices in the downtown area. Dallas Convention Center events bring guests to our hotel from around the country. We're within walking distance of the World Trade Center and Market Hall, which makes us an easy choice for guests looking for a great location. Our friendly staff is happy to give guests recommendations on must-see attractions, shopping areas, and fine dining. Whether you're visiting with family, embarking on a romantic escape, or taking care of business, our Dallas hotel has everything you need for a fantastic trip. We put the comfort of guests first and are dedicated to making your trip as enjoyable as possible. Convenience, comfort, and relaxation are top priorities for our guests. Book your next stay at Best Western Market Center and take advantage of a great value! Enjoy your stay.

Best Western

Hotel Market Center

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Hotel advantages

  • Outdoor pool
    Outdoor pool
  • 24-hour front desk
    24-hour front desk
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
based on 640 guest reviews
NOTE ISSUED
Excellent
207
Very Good
201
Average
103
Poor
67
Terrible
62
REFER TO NOTICE
Business Business
216
Couples Couples
131
Family Family
125
Friends getaway Friends getaway
71
Solo travel Solo travel
57
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Highly Recommend"

5
20/09/2018

I would Highly Recommend staying here to everyone! Great Pool, Great Breakfast, very clean, quite, great place to relax. Mr. Patel and his staff made my stay one of the best Ive had for business in a long time!

"Clogged toilet"

1
27/08/2018

The bathroom door didn't close properly and toilet clogged. Asked front desk several times for a plunger never got one as we were leaving finally brought one! Its your problem now. The swimming pool had a ring of dirty grease around top of pool.

Best Western K, General Manager at Best Western Market Center, responded to this review
Thank you for your compliments about staff of the hotel We take pride in providing safe and pleasant service for your lodging needs. We regret that the our service was not up to your expectations and promise that we will strive to improve on your suggestions. General Manager

"Wonderful"

5
29/07/2018

This was a great experience people where just wonderful and the help i received was great would go back here again price is great. People are very nice and explain things very well. Wonderful experience

Best Western K, General Manager at Best Western Market Center, responded to this review
Thank you so much for taking the time once again to tell us about your wonderful experience with us. We are so encouraged to do good always for our guests. My team is really appreciative of your generous compliments about our work and service. We are glad you enjoy to stay with us and we hope to see you again. Regards General Manager

"Great value for the location"

5
26/07/2018

This hotel was a good price for the downtown area. It was in a quieter location and less than 2 miles from many attractions (about a $7 uber ride). It was also close to some of the breweries. It was clean and comfortable and the staff was very friendly.

Best Western K, General Manager at Best Western Market Center, responded to this review
Thank you for choosing to stay with us on your business trip to Dallas. We are glad that we met your expectations even though all area. My team is really appreciative of your generous compliments about our rooms and service. We will constantly strive to give an excellent service and product to achieve good complements form you on your next visit with us. Hope see you soon... General Manager

"Close to UT Southwestern Medical Hospital"

2
11/07/2018

The hotel is about a mile from the medical center. We had an early morning appointment and thought it best to stay overnight before the date. Dallas traffic is heavy and hectic driving conditions. The hotel staff is excellent. Checkin went very smoothly. I was especially impressed with how they handled my situation. I had a combination of email and gift cards. The clerk knew precisely how to manage my circumstance. Other hotels I've stayed at did not. The breakfast was average but, there are a lot of menu items including biscuits and gravy and waffles. The water was almost too hot for the coffee and tea. The ice machine is just down the corridor, so that wasn't too much of a problem. The room was disappointing because we expect more from Best Western. The air conditioner was loud as was the vent in the bathroom. We sometimes leave the bathroom light on with a slight crack in the door at night so we can navigate without bumping into anything. There aren't enough wall plugs near the beds (none to be frank) or throughout the room. We live in an age of technology, but there isn't anything that beats a wall plug! The coffee maker was not convenient to any plugs. I ended up using the desk as my base (I plugged it into the desk light plug (technology)). The desk was very wobbly. We are of average height, but the bed (king size) was way too high. My wife's feet barely touched the floor. The toilet tissue dispenser is in a very awkward position. One must reach over almost to the floor to get some. Surely there is some other user-friendly location? There wasn't any way of adjusting the pressure flow of the shower, and it felt like a sandblaster. My wife felt similar feelings. Entering the room was a problem. No matter what we did, the door would not open. The desk clerk told us it was due to new carpeting in the room. We had to pull forward before the latch would release. This review may not be indicative of the rest of the accommodations in this Best Western. Overall, it is worth the price for a nights sleep. There is an excellent place for dining that's a few steps (about a half block) away called Rodeo Goat. Great burgers and airy atmosphere. There may be a wait time, but it's worth it. Highly recommend!

Best Western K, General Manager at Best Western Market Center, responded to this review
Thank you for your compliments about staff of the hotel We take pride in providing safe and pleasant service for your lodging needs. We regret that the our service was not up to your expectations and promise that we will strive to improve on your suggestions. Manager

"Good overall except for the Wi-Fi which is terrible"

3
12/06/2018

I have stayed at this location 2 weeks in a row in two different rooms. The rooms are clean and roomy , bathroom space is tight. The breakfast is average and the service during breakfast hours can be improved. Coffee can run out fully and you may need to go find the reception desk person to have it refilled. However, the worst part of this location is the very bad wi-fi . On both stays in both rooms (one on 2nd floor and another on 3rd floor) the connection kept dropping. The clerk on duty offers no solution and says the service is bad for them also. If you depend on Wi-Fi stay away from this location.

Best Western K, General Manager at Best Western Market Center, responded to this review
Thank you for your feedback! We are happy to hear that you enjoyed your stay. Please allow us the opportunity to serve you once again! At Your Service, General Manager

"we were traveling all threw texas for 12 days"

2
27/05/2018

they have a great breakfast, clean rooms, not far from downtown Dallas, you couldn't shut your bathroom door, friendly people, didnt have bedspread only sheets for the beds,. very small bathrooms, they had hair dryers and iron . request lower floors no elevators

Best Western K, General Manager at Best Western Market Center, responded to this review
Thank you for your compliments about the hotel We take pride in providing safe and pleasant service for your lodging needs. We regret that the our service was not up to your expectations and promise that we will strive to improve on your suggestions. General Manager

"Get your money's worth"

4
16/05/2018

Wanted to stay somewhere near the JFK experience without paying through the nose. The Best Western fitted the bill. It is not luxury but the room was clean, beds comfortable, the shower worked and it had all the amenities plus free parking.The pool was ok and there was a gym. Breakfast was fine and didn't' skimp with the rations. Staff were friendly and helpful. The area was a bit seedy but there are 2 superb restaurants a few hundred metres up the road - Pie Tap and El Bolero. Next to each other. Only 2 miles from the JFK museum. The rooms aren't soundproof and you can smell the smokers. Overall it lived up to expectations.

Best Western K, General Manager at Best Western Market Center, responded to this review
We are glad that you had a great experience with us. Thank you for you generous compliments about us. We are proud to have our housekeeping and maintenance staff. We hope to serve you again in the future. General Manager.

"An enexpected surprise."

4
14/05/2018

I booked the room for a meeting in Dallas and was surprised by what I found -- ion a good way. The hotel is older, but has been updated. The rooms are small and the bathroom doors narrow, but the beds are very comfortable. (I don't usually sleep well on hotel beds). But the best treat was the shower -- water like a firehose. Great after a long day of driving or walking the convention halls. Breakfast was very good. The location was quiet. The pool a nice place to sit after a long day. The staff were great. All in all a great value.

Best Western K, General Manager at Best Western Market Center, responded to this review
We are glad that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience with us. We hope to serve you on your future visits. General Manager

"Shower was inadequate"

3
11/05/2018

We stayed here for a week and we had a good stay. The location was great, the room was quiet and comfortable (except the shower) The only thing we found inadequate was the water volume in the shower. It took too long to get wet and rinsed. The volume was just too low. Maybe Dallas has a water shortage that I was unaware of, but I live in California and our water conservation standards are very stringent. The shower here was substandard, clean, but low volume.

Best Western K, General Manager at Best Western Market Center, responded to this review
Thank you for your feedback! We are happy to hear that you enjoyed your stay. Please allow us the opportunity to serve you once again! At Your Service, General Manager,

"Great place to stay"

5
10/05/2018

I was in Dallas for a conference at an adjacent facility (that wanted to charge much higher lodging rates) and had a great stay at BW Market Center. Breakfast was tasty, with a great selection. Parking is free. Rooms were very clean. The management staff was very accommodating. Would highly recommend for future travel.

Best Western K, Owner at Best Western Market Center, responded to this review
Thank you for choosing to stay with us on your business trip to Dallas. We are glad that we met your expectations even though five star. My team is really appreciative of your generous compliments about our rooms and service. We will constantly strive to give an excellent service and product to achieve good complements form you on your next visit with us. Hope see you soon... General Manager

"Very convenient"

4
07/05/2018

BW Market Center is an older place with an excellent location. The downside of being an older place is that the bathroom was pretty small. Otherwise, the room was fine, with a comfortable bed. Everything was very clean and the place is very well run. The breakfast buffet area is tight, but there is ample seating room and is comfortable. The staff was excellent, from front desk on down. Easy access to downtown. Our room faced the street, but the general traffic noise was a non-issue. BW Market Center is a good value, and we will stay there again on any future trips to downtown Dallas.

Best Western K, Owner at Best Western Market Center, responded to this review
Thank you so much for taking the time once again to tell us about your wonderful experience with us. We are so encouraged to do good always for our guests. My team is really appreciative of your generous compliments about our work and service. We are glad you enjoy to stay with us and we hope to see you again. Regards General Manager

"The Best Western Market Place"

3
23/04/2018

This hotel was not bad.It appeared to be modern and upscale in the pictures. The roomwas clean had touches that gave it an updated look. The staff was pleasant and helpful. I needed a taxi they got one for me and held my luggage for a couple of hours. The breakfast was excellent it included cooked eggs, sausage, and fresh biscuit, make your waffles and more. The mornings that I needed breakfast on the go, I was able to grab a yogurt, granola bar, and an banana. I was there for four nights.

Best Western K, General Manager at Best Western Market Center, responded to this review
We are glad that you stayed with us and truly appreciate your compliments and gratitude for our service. We are encouraged by your thankfulness and hope to do the same to all our guests. We hope to serve you again. General Manager

"great hotel"

5
06/04/2018

we had a bad travel day and when we got to this hotel the check-in was very easy so we were able to get our room and relax. In the morning I get up early and by 5am there was someone available with coffee and Danish to start my day

Best Western K, General Manager at Best Western Market Center, responded to this review
Thank you for choosing to stay with us on your business trip to Dallas. We are glad that we met your expectations even though not a full five star. My team is really appreciative of your generous compliments about our rooms and service. We will constantly strive to give an excellent service and product to achieve good complements form you on your next visit with us. Hope see you soon... General Manager

"Nice for the price"

4
21/03/2018

Good price and good location. Felt very safe. The staff suggested a room on the interior since it was us 2 ladies. Thankful they were looking out for us. Very pleasant. Would stay here again. Clean and friendly staff.

Best Western K, General Manager at Best Western Market Center, responded to this review
Thank you for choosing to stay with us on your business trip to Dallas. We are glad that we met your expectations. My team is really appreciative of your generous compliments about our rooms and service. We will constantly strive to give an excellent service and product to achieve good complements form you on your next visit with us. Hope see you soon... General Manager

"Excellent service...kind and generous host"

5
16/03/2018

I stayed at this hotel during my stay in Dallas in March 2018. I got excellent rooms. The staff especially the owner was extremely gracious and helpful. The hospitality overall was great. Rooms were clean and the location was nice too. I would definitely stay here again on my next trip to Dallas.

Best Western K, Owner at Best Western Market Center, responded to this review
Thank you for taking these precious moments to write about your wonderful experience with us. Thank you for your pleasant compliments. We are humbled to serve you and our valued guests with utmost care as always. We hope to see you again. General Manager

"Lordy Lordy no the best"

1
28/02/2018

Arrived for a two night stay. The guy on reception was extremely helpful. Place had a funny smell too it. Our room was big and the beds comfortable but it was so tired looking holes in the ceiling. Bathroom was so small you couldn't swing a cat in it. They provided a iron and ironing board in the room. The fridge was so noisy it sounded like the loudest ticking clock (Big Ben comes into mind) we had to unplug it!!!!!!! Free breakfast, they needed to pay us to eat that crap????. It was vile........ Beware of the drive way outside the hotel when it rains its totally lethal. I seriously went flying and hurt myself.

Best Western K, General Manager at Best Western Market Center, responded to this review
Thank you for your compliments about staff of the hotel We take pride in providing safe and pleasant service for your lodging needs. We regret that the our service was not up to your expectations and promise that we will strive to improve on your suggestions. Manager

"cheap in every way"

2
09/01/2018

cold rooms unable to adjust heat in our 2 rooms. elevator broken last 2 days of stay. going downhill at this B Western breakfast things cool, very little fruit or old. had to ask for blankets to keep warm sleeping

Best Western K, General Manager at Best Western Market Center, responded to this review
We are glad that you stayed with us and truly appreciate your compliments and gratitude for our service. We are encouraged by your thankfulness and hope to do the same to all our guests. We hope to serve you again.

"Close to Hospital"

3
08/01/2018

We chose this hotel because of the proximity to UT Southwestern and that it had amenities we prefer like parking, breakfast, etc. This property is squished in between the Anatole and Double tree hotels and is very dated. I would say that you get what you pay for but the weekly rate is similar to most of the hotels in the area. I think the only thing I liked about the stay was the breakfast!

Best Western K, General Manager at Best Western Market Center, responded to this review
Thank you for taking the time to tell us about your wonderful experience with us. We appreciate your compliments. We hope to see you again. General Manager

"Not good!!"

1
08/01/2018

Dirty room, stains on sheets, ants, old food in room fridge, and breakfast was a joke. The elevator was broken so had to carry my infant and luggage up the stairs. Service desk clerk didn't seem the care the breakfast was out even after i asked several times.

Best Western K, General Manager at Best Western Market Center, responded to this review
Thank you for your compliments about staff of the hotel We take pride in providing safe and pleasant service for your lodging needs. We regret that the our service was not up to your expectations and promise that we will strive to improve on your suggestions. Manager

"Nice place to stay."

5
05/01/2018

The room for the price was very nice. I'd be happy to stay there again in the future. Having a Denny's restaraunt across the street was another plus. Quiet room with good shades to block light and a comfortable bed made it possible to sleep in!

Best Western K, General Manager at Best Western Market Center, responded to this review
We are delighted to hear from you about your wonderful experience with us. Thank you for your generous compliments. We are humbled to serve our guests with the best in the industry and look forward to serving you again. General Manager

"Good, but ....."

3
01/01/2018

Very friendly staff, good check-in experience, received quiet room as requested. Older property with some remodeling, but still shows sign of cleaning and upgrading needs. Breakfast closes at 9 am on weekends/holidays, which does not accommodate "sleeping in". Windows have single pane glass, providing little insulation. In our room, the heater fan was defect, permanently noisy. Good location to attend events in nearby Anatole, Market Center or explore Design district. Fair prices.

Best Western K, General Manager at Best Western Market Center, responded to this review
We are glad that you had a great experience during your stay with us. We are upgrading all rooms. Thank you for your compliments. We will be delighted to serve you again. General Manager.

"Rude service"

1
29/12/2017

Horrible wont stay here anymore!!no recognition on member status rooms are small compare to other Bestwestern hotels rude front desk and felt rush at check out time!!!! !!!!!!!!!!!!!!!!!food was horrible thanks to the Denny's across the street

"Great value."

3
21/12/2017

Stayed here over a holiday weekend when very few rooms were booked. Good location. No problems. Efficient front desk and other staff. Good breakfast. Not the best inn, but far, far from the worst. Very good value for the money and a good location -- i.e. not on a busy highway frontage road, but close enough to Interstate 35 to get anywhere in the area, traffic willing.

Best Western K, General Manager at Best Western Market Center, responded to this review
Thank you for staying with us again and putting your trust in us. We are pleased that you had a great stay. We hope to continue to serve you even better all times in the future. General Manage

"Reasonable price"

4
13/12/2017

This is a very busy area of Dallas, just up the road from a large 5 star hotel where we were participating in Snowball Express as volunteers. The BW was at a cost far more reasonable for us as volunteers. The a/c unit was slow to change temps. Breakfast was the usual fare. We had made reservations and were assigned an upper floor room. Not knowing if there was an elevator when arriving we asked for a first floor room because my wife had a knee acting up. Staff helped us to place us on the first floor near the desk. We would stay here again.

Best Western K, General Manager at Best Western Market Center, responded to this review
Thank you so much for being a loyal guest of ours and we truly appreciate your business. We are glad that we are able to serve you with a clean room and provide the best value in the city. We hope to see you again in the future. General Manager

"GREAT Stay"

5
12/12/2017

Very professional, clean and the breakfast is enough to keep you coming back. My dinner plans were canceled and the young man who checked me in was more than willing to help me find a place to eat that was out of ordinary. I enjoyed my stay, it was quiet throughout the night. The breakfast was wonderful!

Best Western K, General Manager at Best Western Market Center, responded to this review
Thank you for taking time out to write this great 5 Star feedback for others to read. Your claim of being the "Cleanest hotel ever!!!" makes us and our housekeeping staff very proud. I am so glad that you felt safe in our hotel. I will pass on this fantastic review with our staff. Thank you for staying at Best Western Market center Dallas , Manager

"Dallas Texas 2017"

5
11/12/2017

My stay was pleasant at this hotel while visiting Dallas. Location was average, I would've preferred if hotel was closer to downtown. But it was okay, can't complain for what I paid. I didn't take the opportunity to eat the breakfast that was included as part of the stay as I slept in the 4 nights that I was there.

Best Western K, General Manager at Best Western Market Center, responded to this review
We love it and are encouraged when our guests are having a great experience during their stay with us. Thank you for taking the time to tell us about your wonderful experience. General Manager

"good location"

3
27/11/2017

not far from downtown. ok place to stay. friendly staff. room was cleaned partially after the first night stay. overall good experience. breakfast was good, but repeated the same next day. good price for the place

Best Western K, General Manager at Best Western Market Center, responded to this review
Thank you for taking the time to tell us about your wonderful experience with us. We appreciate your compliments. We hope to see you again. General Manager

"Clean, Comfortable, Affordable"

4
15/11/2017

Conveniently located to my destination and plenty of good close-by restaurants. Room was clean and comfortable. Front Desk staff were friendly. Complimentary breakfast had plenty of choices. Just needs a bit more parking.

Best Western K, General Manager at Best Western Market Center, responded to this review
Thank you so much for your feedback! We are happy to hear we were able to take care of you during this recent catastrophe. Please do visit us again sometime soon, we would love to host you again! GM

"Horrible place"

1
14/11/2017

The worse place I have ever been. It was so gross. The horrid smell, crusty white stuff all over and yellow stained sheets and blankets was enough to make us sick. Luckily we were saved by a family emergency and left after 15 minutes. Still got charged for the full night.

Best Western K, General Manager at Best Western Market Center, responded to this review
I would like to sincerely apologize for the experience you had while staying at our hotel. We do have security, whom should have been called in this instance. I do hope we could make up this experience to you in the future. GM

"A really good affordable motel"

5
12/11/2017

Property is clean and well kept. Staff is friendly and helpful. I got more than my money's worth. I stayed at the motel while my wife was recovering from surgery at a nearby hospital. I shared the room with our daughter. The staff was very accommodating to our unusual sleep pattern.

Best Western K, General Manager at Best Western Market Center, responded to this review
Thank you for staying with us and telling us about your wonderful experience with us. We are glad that our hotel is a great place to stay and we provide the best value for the price. We hope to see you again. General Manager

"Get Away "

5
07/11/2017

Tony showed great customer service over the phone and at check in. At check in I was acknowledged as a Platinum Member with a friendly smile. Mr. Patel was great over the phone and sent me an email regarding my stay. He went to the extra mile to assure my stay would be great. Most defiantly I will be back. Room had a nice view facing downtown Dallas. Not too close and not too far from downtown.

Best Western K, General Manager at Best Western Market Center, responded to this review
Thank you for choosing to stay with us on your business trip to Dallas. We are glad that we met your expectations even though not a full five star. We will constantly strive to give an excellent service and product to achieve a 5 star rating form you on your next visit with us. General Manager

"keep looking."

3
06/11/2017

Chose this property due to proximity of the hockey arena. We were assigned room on first floor. Couch was uncomfortable, bed was stiff. Room was reasonably clean, but wife noted it reminded her of a dungeon. We could not get the free wifi to work, and I work in IT. It's nice that this property is across the street from Denny's for breakfast. Worst thing is that we were near the elevator, I could hear it dinging every hour in the middle of the night.

Best Western K, General Manager at Best Western Market Center, responded to this review
Thank you for your confidence in us and your continued support. We are encouraged to consistently serve our valued guests with the best products and service. General Manager

"Bugs"

2
30/10/2017

At first the room looked decent but once the lights turned on the room was obviously dirty. And I have an actual picture of a bedbug that was coming toward my face while I laid my head down to rest. I was appalled. And disgusted.

Best Western K, General Manager at Best Western Market Center, responded to this review
We are sorry that you felt our hotel and services are not that great. We strive to provide an excellent service and a safe and comfortable stay for all our guests. We hope you will give us yet another opportunity to serve you again. General Manager

"You had to go outside to change your mind"

3
23/10/2017

The rooms was too small for the furnishings. You could not bring the luggage cart in without going in first and bringing it in. The bathroom was even too small. You could not use it without closing the door. I also thought this hotel was closer to Love Field than it is. The Wi-Fi was hard to use, had to call the desk twice.

Best Western K, General Manager at Best Western Market Center, responded to this review
Thank you for taking the time to tell us about your experience with us. Looks like we dropped the ball on meeting your expectations. This is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation.

"Comfort Stay"

5
22/10/2017

Excellent qualilty of breakfast. Good clean rooms with daily room service. In that area of Dallas at this rate and qualilty I definitely prefer again to stay in this hotel and recommend to others. Multiple options provided in the breakfast which I never see in a budget hotel. All yoou need in morning to start is with good breakfast which this hotel provides you. Also the room service clean the rooms on daily basis and also free bottled drinking water available. All necessary items provided to you. Thank you Best Western for this excellent service.

Best Western K, General Manager at Best Western Market Center, responded to this review
Thank you so much for being a loyal guest of ours and we truly appreciate your business. We are glad that we are able to serve you with a clean room and provide the best value in the city. We hope to see you again in the future. General Manager

"Didn't stay but wanted to acknowledge their kindness"

4
17/10/2017

I visited Dallas at the end of September for an event at the Anatole next door to this Best Western. The BW was my first choice as I am a Diamond Member. It was sadly completely booked. The next time I have an event near Dallas I will definitely try to book this property based on the kindness of the staff I encountered! Thank you for your generosity!

Best Western K, General Manager at Best Western Market Center, responded to this review
We are delighted to hear from you about your wonderful experience with us. Thank you for your generous compliments. We are humbled to serve our guests with the best in the industry and look forward to serving you Soon. Call or email me in advance for reservation and give us opportunity to serve you. General Manager

"Keep looking......"

2
11/10/2017

The bed was comfortable and it appeared clean. Other than that, keep looking! Everything in the place is old except for the toilet and the sink. The place smelled like mold and I don't know how the AC even worked with the filter being as dirty as it was. While we were in the room, we kept the front door and the only window open to get as much fresh air in there as possible. We slept all night with the window open with the same thought in mind. Went down for breakfast at 10AM and were informed it closed at 9AM. Our bad on that but probably a good thing with all things considered.

Best Western K, General Manager at Best Western Market Center, responded to this review
We appreciate the time taken to bring to our attention the inconvenience that you faced during your stay with us. We apologize for the same and assure you that we will certainly look into the issues that you mentioned and try to eliminate it to the best of our ability. We will be honored

"Good place to stay, with smoking rooms"

5
11/10/2017

Many hotels in this area, none have smoking. DIdnt know the option existed. Found this hotel because all others were booked and realized smoking rooms were available. Will likely be using this hotel for future stays in Dallas

Best Western K, General Manager at Best Western Market Center, responded to this review
Thank you for taking time out to write this great 5 Star TripAdvisor feedback for others to read. Your claim of being the "Good hotel ever!!!" makes us and our housekeeping staff very proud. I am so glad that you felt safe in our hotel. I will pass on this fantastic review with our staff. Thank you for staying at Best Western Market center Dallas , Manager

"Average room"

3
09/10/2017

This Best Western hotel was an older one. You could tell that is was once you were in a room. The room was a very tight fit with only two of us. The mattresses were hard in my opinion. The bathroom was very small and hard to move around in. The staff was very nice and helpful.

Best Western K, General Manager at Best Western Market Center, responded to this review
We appreciate the time taken to bring to our attention the inconvenience that you faced during your stay with us. We apologize for the same and assure you that we will certainly look into the issues that you mentioned and try to eliminate it to the best of our ability. We will be honored

"Nice stay"

4
03/10/2017

I enjoyed my stay at this hotel, the rooms where a good size had a great view of the Dinner across the road, staff very friendly it's a short walk to the two bus stops for downtown a medium walk to the train station threw the maze of the World trade Center. Lots of good restaurants around this hotel, you don't have to really go downtown to eat good location.

Best Western K, General Manager at Best Western Market Center, responded to this review
Thank you for staying with us and telling us about your wonderful experience with us. We are glad that our hotel is a great place to stay and we provide the best value for the price. We hope to see you again. General Manager

"Don Henley birthday concert"

5
25/09/2017

Very clean rooms and comfortable bed. The staff was very friendly and helpful. Will definitely go back on our next AAC event. Within walking distance of several attractions and couldn't hear outside noise.

Best Western K, General Manager at Best Western Market Center, responded to this review
We love it and are encouraged when our guests are having a great experience during their stay with us. Thank you for taking the time to tell us about your wonderful experience. General Manager

"Dallas Market Center Hotels"

3
23/09/2017

This is a nice hotel, but it isn't in the best part of town---Market Center in Dallas is old. Hotel was nice and has been updated, but parking lot was a bit scary at night, due to the location. Nice staff, clean rooms, an ok breakfast.

Best Western K, General Manager at Best Western Market Center, responded to this review
I would like to sincerely apologize for the experience you had while staying at our hotel. We do have security, whom should have been called in this instance. I do hope we could make up this experience to you in the future. Thanks GM

"Ehh"

2
16/09/2017

Overall good staff and nice room. Certain things in the room were sub par such as a fridge that made to much noise. Had to unplug and reply it every night. The front desk did not have any bandaids or a functional first aid kit. Breakfast was a solid 5 out of 10.

Best Western K, General Manager at Best Western Market Center, responded to this review
Thank you for your compliments about staff of the hotel We take pride in providing safe and pleasant service for your lodging needs. We regret that the our service was not up to your expectations and promise that we will strive to improve on your suggestions, We have band-aids in office but Desk person is just started and didn't find. Manager

"Great Location, Comfortable Room, Best Dallas Price"

4
14/09/2017

This is my go-to hotel when visiting Dallas. It is very convenient to downtown, without the ridiculous downtown hotel prices. It doesn't look like much on the outside, but the rooms are clean and very comfortable with updated linens, beds are great, breakfast is good, and employees are exceptionally nice. If you want the beauty of a Marriott, this is not it. If you want comfort at half the price, I recommend this Best Western.

Best Western K, General Manager at Best Western Market Center, responded to this review
We are delighted to hear from you about your wonderful experience with us. Thank you for your generous compliments. We are humbled to serve our guests with the best in the industry and look forward to serving you again. General Manager

"A Hidden Gem"

5
10/09/2017

It would be easy to overlook this modest three-story midscale hotel amidst the surrounding upscale high rise properties, however it is a great find! Although it's an older building, the rooms are modern, clean, quiet, and comfortable. Staff is extremely welcoming and hospitable. Breakfast is a cut above the BW norm, including multiple meat options, hot and cold cereals, and Texas shaped waffles - how cool is that!? Fitness room is also a step up (no pun intended) with modern cardio equipment and a universal weight machine.

Best Western K, General Manager at Best Western Market Center, responded to this review
Thank you for choosing to stay with us on your business trip to Dallas. We are glad that we met your expectations even though not a full five star. My team is really appreciative of your generous compliments about our rooms and service. We will constantly strive to give an excellent service and product to achieve good complements form you on your next visit with us. Hope see you soon... General Manager

"Great value"

4
05/09/2017

Very afforable compared to other properties in the area and have stayed here before as well. Only thing I would say is bathroom is small, but workable.Breakfast is very good with the exception of the coffee

Best Western K, General Manager at Best Western Market Center, responded to this review
Thank you for choosing to stay with us on your business trip to Dallas. We are glad that we met your expectations even though not a full five star. My team is really appreciative of your generous compliments about our rooms and service. We will constantly strive to give an excellent service and product to achieve good complements form you on your next visit with us. Hope see you soon... General Manager

"Bar night stay"

4
04/09/2017

good value, but not over the top- wish the shower had more pressure, otherwise convenient nicely priced hotel. Our room had doors to outside pool, which we did not find out until we were leaving. The breakfast buffet was very good.

Best Western K, General Manager at Best Western Market Center, responded to this review
Thank you so much for being a loyal guest of ours and we truly appreciate your business. We are glad that we are able to serve you with a clean room and provide the best value in the city. We hope to see you again in the future. General Manager

"Weekend Getaway"

4
30/08/2017

Nice place, very clean, comfortable bed, great pool. The room was small, but the cleanliness and comfort of the bed made up for that. The free breakfast is okay, but not great. The hair dryer in our room went out and was promptly replaced. The staff was very attentive. I would definitely stay there again.

Best Western K, General Manager at Best Western Market Center, responded to this review
We are delighted to hear from you about your wonderful experience with us. Thank you for your generous compliments. We are humbled to serve our guests with the best in the industry and look forward to serving you again. General Manager

"nice place to stay"

4
29/08/2017

Overall very good place, satisfying, convenient and safe. easy access to highway 35E. I highly recommend this place for family stay. close to market center and others. nice walk to the design district, and the market center. I did not find the fitness center though. the pool is outside and convenient.

Best Western K, General Manager at Best Western Market Center, responded to this review
Thank you for taking the time to write about your wonderful experience with us. We are encouraged by your generous compliments "Nice Place To stay". We hope you will come back and see you us soon on your next visit. General Manager

"Great Location minutes from Downtown"

4
28/08/2017

Great Location minutes from downtown at half the cost. I love having breakfast provided this BW does it better than most. The rooms are very nice and clean. Free WiFi. Pretty much every thing you need to make attending a conference or meeting in the downtown are pleasant.

Best Western K, General Manager at Best Western Market Center, responded to this review
Thank you for choosing to stay with us. As you mentioned we are close to downtown Dallas and American Airline center besides, many other locations. We are glad that you enjoyed and satisfied your stay with us. We hope to serve you again in the future. General Manager

"Wouldn't stay here again"

2
14/08/2017

Bathroom was very small. No shower curtain. Very few towels. It was hot in our room. Staff was not very friendly. Very slippery entrance when u enter the building while raining. My child actually fell coming in

Best Western K, General Manager at Best Western Market Center, responded to this review
Thank you for your compliments about Service of the hotel We take pride in providing safe and pleasant service for your lodging needs. We regret that the our service was not up to your expectations and promise that we will strive to improve on your suggestions. we will try to cover larger area cover parking will not get wet in rainy seasons Gn. Manager

"Excellent value."

5
14/08/2017

I'll start off by saying that this is obviously an older property and could use just a bit of a facelift. Other than that, I have nothing negative to add. All interior areas I visited appeared clean and well maintained including and most importantly the room. Bed was comfortable, water was hot, and breakfast was decent (good selection of average hotel breakfast foods). Unless you're looking for "luxury", I don't know what else you'd need. Excellent value for the price paid. Will stay again if need ever arises again.

Best Western K, General Manager at Best Western Market Center, responded to this review
Thank you so much for taking the time once again to tell us about your wonderful experience with us. We are so encouraged to do good always for our guests. My team is really appreciative of your generous compliments about our work and service. We are glad you enjoy to stay with us and we hope to see you again. Regards General Manager

"Perfect combination of amenities and hospitality"

5
13/08/2017

I had an extended stay of 14 weeks until July 2, 2017. As a software consultant I travel a lot nationally and internationally. My company first put me in loft hotel (nothing against it, just didn't like the milieu) near love field airport but I was just exploring some hotel which also feels like home. I just bumped against this one and really loved it. The owner Patel zee is such a nice human being other staff were also very nice and hospitable. Everyday when I returned from work at the front desk they would ask if I needed some water (not that it is a big deal but it just felt very welcoming and like home) If I ever have to be in Dallas location this is my go to hotel. Cheers, Pralad

Best Western K, General Manager at Best Western Market Center, responded to this review
Thank you for choosing to stay with us from among the many choices in Dallas. We are delighted to know that you enjoyed your stay with us and want to thank you for your time to tell us about it. We will be honored to serve you again on your future visits. General Manager

"Business Conference"

2
09/08/2017

The carpet was nasty dirty! The internet pictures do not accurately depict the rooms. The rooms are very small. The ceiling was torn up above our shower and showed signs of black mold. The bathroom was tiny. The pool was green and in desperate need of chemical treatment. We were there for a week and on the last day it did finally get to where we could see the bottom of the pool so they were trying. On the positive side... the staff was very nice and the breakfast was good. I spend about 30 to 60 days a year in hotels and try to stay in the Best Western as often as possible but this one was more like a run down Motel 6. Needs serious attention. Again the staff was the only reason we didn't change hotels, they were great.

Best Western K, General Manager at Best Western Market Center, responded to this review
Thank you for your compliments about staff of the hotel We take pride in providing safe and pleasant service for your lodging needs. We regret that the our service was not up to your expectations and promise that we will strive to improve on your suggestions. Manager

" Never again! "

1
04/08/2017

The worst experience! The room has a strong smoke smell! Very noisy, specially when you use the bathroom you can hear a weird noise in the roof and in the wall all night long. I couldn't sleep! Not recommended!

Best Western K, General Manager at Best Western Market Center, responded to this review
Thank you for your compliments about staff of the hotel We take pride in providing safe and pleasant service for your lodging needs. We regret that the our service was not up to your expectations and promise that we will strive to improve on your suggestions. Manager

"Perfect hotel, with all you need!"

4
25/07/2017

I enjoyed my stay here as it had everything that I wanted. In fact, I stayed twice as I had a two day gap between the two four day stays, where I stayed with a friend. The rooms (both that I stayed) in were clean, extra bathroom items could be requested at reception. There were free (unlimited) water bottles, small pieces of fruit at Reception, computers to work on, internet available, tea and coffee making facilities, as well as a fridge in the room. In addition, a small pool and washing and drying machines are available for your use. The business centre was a small room, but adequate if needed as the wifi access is very good everywhere in the hotel. The staff were all friendly, efficient and very helpful. My only minor quibble was the same breakfast options everyday, which got boring. It would have been nice to have some healthier options, but that probably has to do more with the fact that I stayed a total of ten nights.

Best Western K, General Manager at Best Western Market Center, responded to this review
We are glad that you gave us the opportunity to serve you and we did not disappoint you. Thank you for taking the time to tell us about your surprise wonderful experience with us. We hope to have the privilege again. General Manager

"Great hotel"

5
24/07/2017

Convenient location to downtown rooms were good great breakfast staff was all very friendly Would definitely stay again The rates were also very reasonable And didn't have to pay for parking which is always a plus

Best Western K, General Manager at Best Western Market Center, responded to this review
Thank you so much for taking the time once again to tell us about your wonderful experience with us. We are so encouraged to do good always for our guests. My team is really appreciative of your generous compliments about our work and service. We are glad you enjoy to stay with us and we hope to see you again. Regards General Manager

"Dallas Business Trip"

5
23/07/2017

If going to Dallas definatly give this Best Western a chance, the staff is awesome, the Breakfast will fill you up, the internet is awesome, and very comfortable beds. The Staff from the Front Desk to Cleaning Staff take pride in the property like they are all owners.

Best Western K, General Manager at Best Western Market Center, responded to this review
Thank you for choosing to stay with us on your business trip to Dallas. We are glad that we met your expectations even though not a full five star. My team is really appreciative of your generous compliments about our rooms and service. We will constantly strive to give an excellent service and product to achieve good complements form you on your next visit with us. Hope see you soon... General Manager

"Birthday Trip"

2
20/07/2017

Our room was noisy and the restroom was really tiny. It would not be good for small children. No microwave, the pool was large but needed some cleaning. Breakfast was okay but ended at 9:00. Good location for sightseeing, but I would spend extra and stay somewhere else. Not Best Westerns usual quality!

Best Western K, General Manager at Best Western Market Center, responded to this review
Thank you for your compliments about staff of the hotel We take pride in providing safe and pleasant service for your lodging needs. We regret that the our service was not up to your expectations and promise that we will strive to improve on your suggestions. Manager

"Comfortable stay"

4
17/07/2017

The reception area looks very clean, tidy and smart looking; our room was clean and tidy too. Comfortable beds, pillows etc. The safe wasn't working on arrival but the maintenance man was booked to fix it for the next morning which he did and very quickly too. Small gym but good enough. Small outside pool suitable to cool off (don't expect to swim lengths!). Very good selection foods at breakfast, dining area clean and tidy. Free bottles of water provided during our stay and when we checked out.

Best Western K, General Manager at Best Western Market Center, responded to this review
We truly appreciate your fantastic comments about us and thank you for choosing to stay with us over the weekend. We are happy that you were happy and would love to make all our guests happy. General Manager

"Rude employees ruined stay"

1
16/07/2017

Rude maid entered my room more than once starting at 9 am when check out isn't till noon. Kept knocking on door making it impossible to sleep in. Called multiple times from front desk and hung up on. Guess they were making sure we were out by the non check out time but to start three hours before checkout was ridiculous. Also soggy carpet with strong mildew smell.

"Don't stay during summer months"

2
15/07/2017

The air conditioner never cooked the room. It remained above 80 degrees the whole night. If it's after 10PM and you experience an issue, good luck finding someone to report the problem to. The door had big enough gap in it, that you could see out of it.

"Amazing assistance from employees"

5
12/07/2017

The people at front desk were very nice and knowledgeable when i needed information or assostance they were very helpful and understanding the rooms were clean and spacious the food in the morning was cooked very well and tasted delicious i would choose to come here everytime i visit dallas

Best Western K, General Manager at Best Western Market Center, responded to this review
Thank you for taking time out to write this great 5 Star feedback for others to read. Your claim of being the "Cleanest hotel ever!!!" makes us and our housekeeping staff very proud. I am so glad that you felt safe in our hotel. I will pass on this fantastic review with our staff. Thank you for staying at Best Western Market center Dallas , Manager

"Not worth my points"

2
10/07/2017

Very dirty and roaches in the bathroom. Located by so many quality hotels it is hard to believe that it is in the poor shape it is. I was only there for about 10 hours to catch an early flight out of Love Field, but the terrible bed only let us get about 5 hours sleep. The location to the Luv Connection parking was the only bright spot of this hotel. Lighting is non existent in the parking lot.

Best Western K, General Manager at Best Western Market Center, responded to this review
Thank you for your compliments about staff of the hotel We take pride in providing safe and pleasant service for your lodging needs. We regret that the our service was not up to your expectations and promise that we will strive to improve on your suggestions. Manager

"Close to everything and clean"

3
10/07/2017

The mattress was extremely hard and the bathroom was so small we could only fit one person in there at a time. The hotel was clean and décor was ok. Room would have been fine if the mattress was softer and the bathroom a little bigger

Best Western K, General Manager at Best Western Market Center, responded to this review
Thank you for staying with us and for taking the time to tell us about your fantastic experience with us. We look forward to serving you again. General Manager

"Hotel experience in Dallas Tx"

5
10/07/2017

Excellent customer service, clean room and a great continental breakfast selection. I would have preferred more space to move around in my room, but not an issue since I was there much. Public transportation available and close to downtown Dallas.

Best Western K, General Manager at Best Western Market Center, responded to this review
We truly appreciate your fantastic comments about us and thank you for choosing to stay with us over the weekend. We are happy that you were happy and would love to make all our guests happy. General Manager

"Great Service"

5
03/07/2017

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Best Western K, General Manager at Best Western Market Center, responded to this review
Thank you for taking time out to write this great 5 Star TripAdvisor feedback for others to read. Your claim of being the "Great Service r!!!" makes us and our housekeeping staff very proud. I am so glad that you felt safe in our hotel. I will pass on this fantastic review with our staff. Thank you for staying at Best Western Market center Dallas , Manager

"Broken A/C"

1
01/07/2017

The A/C was broken in the room I stayed in, I reported it and they moved me to another room, it's A/C also did not work appropriately soni just gave up, slept horribly each night I was there and checked out

"hotel"

4
30/06/2017

It was very good but the breakfast wasn't for sure. It made my family sick to their stomachs. I would advise to just eat cereal or their pastries. The internet speed was fast ! The room was clean and smelled good.

"Quiet spot in center of busy area!"

4
26/06/2017

Small hotel with personal service, quiet surroundings, close to Dallas Market, World Trade Center. Breakfast a definite plus, with friendly staff. Good restaurants within walking distance. Clean rooms!

"This hotel was VERY dirty. The textured walls were covered"

2
26/06/2017

in dirt and cobwebs. The air vent was also filthy. The bathroom had hair and trash under the sink, like it hadn't even been swept. the back of the bathroom door needed wiped off or repainted. Actually the textured walls make the room look shabby, you will never be able to keep the dust out of the texture. I will never stay here again. I told them during check-out the room was dirty, they didn't seem to care.

"Work visit"

3
24/06/2017

Stayed here for a work convention. Room had too much fabric which made me uncomfortable (bugs and dirt remain) but it got the job done. There were a lot of ants on the property. Breakfast was good and I did not spend my own money on this stay-if I had I may have been a little more disappointed.

"Excellent stay at BWMC"

5
20/06/2017

I thoroughly enjoyed the stay at Best western Market place. Very conveniently located and extremely helpful staff. The decor was nice and had a good room. The staff really went out of the way to make me feel comfortable at BWMC. Kudos the team

Best Western K, General Manager at Best Western Market Center, responded to this review
We are pleased that your stay with us was Excellent. We thank you for taking the time to tell us about your experience with us. we hope to have the privilege to serve you again. General Manager

"Could have been excellent, but...."

3
20/06/2017

If you need accessible room, stay away from Room 143 until several bathroom deficiencies are brought up to acceptable standard for ADA occupants. We got by when the shower bench was delivered but had to deal with some other inconveniences and water hazards on bathroom floor from walk-in shower. Breakfast was excellent, though...and staff was very responsive when we asked for service. We just did not want to deal with maintenance needed while we occupied the room.

Best Western K, General Manager at Best Western Market Center, responded to this review
Thank you for taking the time to tell us about your experience with us. Looks like we dropped the ball on meeting your expectations. This is definitely not the experience we want you to have when staying with us! Your feedback will help us improve our operation.

"Great staff"

4
18/06/2017

I would stay at this hotel again because of the nice staff. They outshine the terrible bathroom which is way too small. The location was what I needed as it was close to the American Airlines Center. I think you should combine some rooms for larger bathrooms.

Best Western K, General Manager at Best Western Market Center, responded to this review
We are pleased that your stay with us was great. We thank you for taking the time to tell us about your experience with us. we hope to have the privilege to serve you again. General Manager

"Needs Facelift"

3
14/06/2017

We stayed two nights. The hotel staff is friendly and helpful. The hotel itself is older, needs new carpet and has been painted layer over layer many times, but none of them recently. Our room was clean. Average is the best rating I can give.

Best Western K, General Manager at Best Western Market Center, responded to this review
We are pleased that you had a wonderful experience with us. We thank you for taking the time to tell us about it. We hope to see you again. General Manager

"Great Market Center Option"

5
11/06/2017

Close to highway and Market Center. Great breakfast and wonderful staff. Quiet and VERY comfortable bed! Would completely recommend this hotel. Also a nice pool and I'm only sorry that I forgot my suit!

Best Western K, General Manager at Best Western Market Center, responded to this review
We are glad we were the perfect choice that you "picked for your Business". We are humbled by your generous compliments about Wonderful Breakfast and the hotel also the class of service. We appreciate every opportunity to serve you on your future trips to Dallas. General Manger

"Vacation"

5
06/06/2017

Went with my kids to dallas cause I had a doctor appt. We really enjoyed the stay the beds were comfortable and the employee working front was really nice and attended us good. Wish the pool was inside.

Best Western K, General Manager at Best Western Market Center, responded to this review
Thank you for taking the time to write about your experience with us during your stay. We truly appreciate your compliments and suggestions. We will continue to strive to do better and will be honored to have you with us again. General Manager

"Very small rooms."

2
06/06/2017

Rooms very small. Only 1 person could walk around the room at a time. Bathroom also very small. Breakfast pastries was not fresh and egg was barely distinguishable as an egg. Bacon was almost as bad as eggs On a positive note, the staff was very professional and helpful. Not a good experience for the price.

Best Western K, General Manager at Best Western Market Center, responded to this review
We are sorry that you felt our hotel and services are not that great. We strive to provide an excellent service and a safe and comfortable stay for all our guests. We hope you will give us yet another opportunity to serve you again. General Manager

"Great hospitality"

5
05/06/2017

Wonderful motel with caring staff and incredibly comfortable beds. Great rates too.They went out of their way to accommodate us. Pool area is wonderful set up with patios. Breakfast area very nice...missed breakfast due to sleeping in on the great beds!

Best Western K, General Manager at Best Western Market Center, responded to this review
Thank you for choosing to stay with us from among the many choices. We are encouraged by your thoughtful compliments about us and our services. We are grateful for recommending us to your family and friends. We hope to serve you again in the future. General Manager

"The price was the winner"

3
31/05/2017

I stayed here for a week and if it hadn't been for the price I would have been disappointed. The good: The room was neat and tidy and quiet. The breakfast was acceptable with lots of options. Bottled water was offered regularly. Access to downtown wasn't too bad as the 63 bus runs from near the hotel but doesn't run on the weekends but a taxi is less than $10. There are a couple of good bars/restauarants (The Rodeo Goat and the Moth one) nearby and a Dennys just over the road The bad: The safe didn't work but I have a good lock on my suitcase so I wasn't worried about that. The bathroom is where most of the problems occurred. The toilet blocked twice. Trying to organise the shower curtain so water didn't get on the floor was more challenging than it should have been on. On two of the days the water in the shower as just above warm at best. The power of the water coming out of the show was painful. I guess the question is would i stay there again? Well it was less than the price of the hotel next door (with breakfast included) and even more cheap than most of everything else on offer. I would stay there is the price was right.

"Great staying experience"

5
30/05/2017

Had a great stay with no problem. The over experience was great. The place was as expected. Stay was friendly, great breakfast to from. Clean exterior and interior. The room was clean. Service was great.

"Great Value"

5
15/05/2017

Stayed at this hotel for 7 nights in May while attending a conference. The staff were very friendly and helpful in making sure we had a great stay. Good WIFI and included breakfast which was great value for the money. This is an older building but very functional and clean. The bed was very comfortable which is not always the case. It is a quick car ride from the hotel to the conference center so no need to rent a car. The staff made sure we always had a bottle of water when we came back at the end of the day. Would definitely stay again.

Best Western K, General Manager at Best Western Market Center, responded to this review
Hi Vickie, Thank you for the kind remarks regarding our staff. I will make sure that I let our staff know what a great job they did. Our goal is deliver superior service and I thrilled to hear that we met your expectations. We look forward to seeing you soon! Sincerely, General Manager

"Oklahoman touring Texas"

4
11/05/2017

Employees super helpful and attentived. Breakfast very well prepared and the rooms were clean and bed very comfortable . Only thing needed was Mirror over desk to help putting make on while shower being used.

Best Western K, General Manager at Best Western Market Center, responded to this review
Thank you for your generous appreciation of our hotel. We are humbled and want to thank you for staying with us. We welcome you to come back and visit us as often as your travels bring you to Dallas. General Manager

"Short walk to the medieval dinner & tournament"

5
06/05/2017

It was a short walk to the Medieval Dinner & Tournament. There was also a Denney's across the street. Rooms were big & bed was comfortable. The towels were thick & large. The shower water was strong. Enjoyed our time.

Best Western K, General Manager at Best Western Market Center, responded to this review
Thank you for staying with us and telling us about your wonderful experience with us. We are glad that our hotel is a great place to stay and we provide the best value for the price. We hope to see you again. General Manager

"Excellent"

5
30/04/2017

Very kind, courteous and accommodating staff. Hotel was very nice and well maintained. Check in and out was very simple with no hassles. Conveniently located for my convention. Several restaurants located with in walking distance. I will definitely stay there again next year.

Best Western K, Manager at Best Western Market Center, responded to this review
Thank you for taking these precious moments to write about your wonderful experience with us. Thank you for your pleasant compliments. We are humbled to serve you and our valued guests with utmost care as always. We hope to see you again. General Manager

"Rave reviews"

5
23/04/2017

Nice place to stay.Local to shopping ,airports,restaurants.Nice roomy rooms.Kind staff awaits you upon arrival.Rooms are extremely quiet,i had the best nights rest even though I stayed up late.Would highly recommend this hotel.

Best Western K, General Manager at Best Western Market Center, responded to this review
Thank you for choosing to stay with us on your business trip to Dallas. We are glad that we met your expectations even though not a full five star. We will constantly strive to give an excellent service and product to achieve a 5 star rating form you on your next visit with us. General Manager

"Great rates, Repeat Customer"

4
19/04/2017

My daughter and I stayed at the Best Western Market Center this past January and we were more than satisfied with our stay there. Hotel staff were pleasant and helpful. The morning breakfast, included in the daily rate, was more than adequate for our needs. The elevator was slow as cold molasses, but hey, I'm not getting any faster either. The rooms were clean and the beds were comfortable enough. The manager was especially helpful and made sure our stay was a pleasant one. We will be returning to Dallas in January of 2018 and I just booked another room, so you can call us 'repeat customers.'

Best Western K, General Manager at Best Western Market Center, responded to this review
Thank you for taking the time to write about your experience with us during your stay. We truly appreciate your compliments and suggestions. We will continue to strive to do better and will be honored to have you with us again. General Manager

"Last Visit"

5
06/04/2017

I stayed last week. I really love this place. Room was very clean and front desk staff was really nice. I really recommend to my friends. Accidentally I booked smocking room but they helped me to get the non smocking room.

Best Western K, General Manager at Best Western Market Center, responded to this review
Thank you for choosing to stay with us on your business trip to Dallas. We are glad that we met your expectations even though not a full five star. We will constantly strive to give an excellent service and product to achieve a 5 star rating form you on your next visit with us. General Manager

"Convience"

5
04/04/2017

Great location able to walk every where- staff helpful and professional! Breakfast was great hot and quick Night staff very helpful and attentive Room was a little small but nice- Pool was great and a nice plast to relax!

Best Western K, General Manager at Best Western Market Center, responded to this review
Thank you so much for taking the time once again to tell us about your wonderful experience with us. We are so encouraged to do good always for our guests. My team is really appreciative of your generous compliments about our work and service. We are glad you enjoy to stay with us and we hope to see you again. Regards General Manager

"AMAZING"

5
31/03/2017

Manager went out of his way to provide outstanding service! He let me check in early & held my bags for me after check out as there was time before my flight. Made my trip easier on me As I didn't have to carry around luggage in the area awaiting my flight home. Was able to enjoy the weather and food in area.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for choosing to stay with us on your business trip to Dallas. We are glad that we met your expectations even though not a full five star. We will constantly strive to give an excellent service and product to achieve a 5 star rating form you on your next visit with us. Hopefully see you soon. General Manager

"Overall Good, but not perfect"

4
21/03/2017

Overall i had a pretty good experience at this hotel. Rooms were clean, no problem with noise, and no problem with wifi or bedding. However, one thing did not meet my expectations and that is the feeling of safety here. There was literally a drug deal going on next to my vehicle in the parking lot hear the back of this hotel. Nice hotel, bad neighborhood.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for taking these precious moments to write about your wonderful experience with us. Thank you for your pleasant compliments. We are humbled to serve you and our valued guests with utmost care as always. We hope to see you again. General Manager

"Great weekend"

3
17/03/2017

We enjoyed being in the middle of everywhere we went. Staff was great pool was clean but we didn't have time to us it. It was quite. Just wish there was more room to move around and not bump into each other in the rooms. The bathroom was super small as well. But over all yes we would go back.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for staying with us and telling us about your wonderful experience with us. We are glad that our hotel is a great place to stay and we provide the best value for the price. We hope to see you again. General Manager

"Wost hotel stay in recent memory-No heat in the room and no one ever came to service it after two calls"

1
27/11/2016

Overall review: stay away if you have other options. Negatives: Team was unorganized and we had to wait over 20 minutes to check-in without ever being acknowledged. While waiting in the lobby to check-in, we had to observe the front desk receptionist argue w/ a guest about his belongings until they apologized and located his items. However, the biggest reason that I give them a low rating is that we had NO heat in the room and almost froze all night, We tried the thermostat by checking to ensure that it was on w/ the right settings and set it as high as 83 degrees, but it never got warmer. We called the hotel desk twice, once before going to bed and once when we got up in the morning. It was freezing during our time in Dallas and I think it was warmer outside than it was in our room. After two attempts of contacting the front desk about this issue, they promised they would have someone come take a look at our room to no avail. We ended up checking out without ever seeing anyone from service even attempt to fix the heater. Absolute worst hotel service ever. Also, Mini-fridge did not work. In addition, rooms could use an updated look to match their newly branded logo sign out front. Rooms were nothing special. I will also give a full review to you by giving the positives as well. Good location, free parking and wifi, mini-fridge(if it works) in room. I would advise finding another place to stay during your time in Dallas with a hotel that actually services and cares for their guests.

"Nice stay for a Dallas Stars game "

5
20/11/2016

This hotel is in a perfect location to the American Airlines Center. Highly suggest going to the Rodeo Goat across the street for delicious burgers. Round trip Uber was only $10. Quiet rooms and great hot selection for breakfast.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for choosing to stay with us on your business trip to Dallas. We are glad that we met your expectations even though not a full five star. We will constantly strive to give an excellent service and product to achieve a 5 star rating form you on your next visit with us. General Manager

"Very, Very Happy!"

5
14/11/2016

I read numerous reviews of surrounding hotels and was really concerned about finding one that didn't have bugs, lousy breakfast, stoned employees, security issues or a strip club across the street. I was very satisfied with my stay and everything they had to offer.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for taking these precious moments to write about your wonderful experience with us. Thank you for your pleasant compliments. We are humbled to serve you and our valued guests with utmost care as always. We hope to see you again. General Manager

"concert weekend"

5
07/11/2016

The room was great, staff was friendly and clean hotel. The only thing it needed was a shuttle to take you to close attractions. There is a Denny's across the street that was easy for a late night snack, it's open 24 hours.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for staying with us and telling us about your wonderful experience with us. We are glad that our hotel is a Perfect place to stay and we provide the best value for the price. We hope to see you again. General Manager

"Good stay"

3
31/10/2016

Stayed here for 3nights. We felt safe at the hotel. Rooms could do with an update and it was clean enough. Location is a bit out of town, but taxis are not too expensive to get around, plus there is nearby a bus stop. Nice diners opposite the hotel, which is great if you don't want to travel too far for dinner or breakfast.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for staying with us and for your compliments about us. We hope to have the privilege to serve you again. General Manager

"A great value for money, with a touch of Indian Hospitality!"

4
31/10/2016

We had stayed in Best Western Market Centre, Dallas for 3 days in October 2016. The BWMC was right across the road from our conference hotel, and hence we had chosen the hotel. The BWMC is a great option for budget travellers, and for people wanting a quick business stay (just stay & breakfast, not using the hotel facilities much). We were an Indian delegation and were greeted by Mr. Champak Bhai Patel (CD Patel) while checking-in. Mr. Champak was one of the most pleasant and warm staff I have ever met in any hotel. Right from the start, Mr. Champak was with us, and helped us throughout our stay at the BW - Market Centre. As we were from India, he navigated us through all the local factors such as travel distance, type of transport, food, hotel amenities etc. Mr. Champak was very pleasant, and provided us great assistance during check-out as well. Overall, our stay experience was greatly enhanced by the presence and service by Mr. Champak Patel. So much so that, during the remainder of our trip, we always remembered the experience at BW-MC, and were comparing it with other hotels. My only feedback would be to improve the Gym at the hotel (it is quite outdated), and also try to improve the breakfast spread if possible. Other than this, the BWMC is a great value for money, for people wanting to stay in the Business Area of Dallas.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for taking the time to write about your wonderful experience with us. We are encouraged by your generous compliments. We hope you will come back and see us on your next visit. General Manager

"not statisfied"

2
27/10/2016

As stated in other questions in survey. The room was not in good shape. the HVAC and TV were substandard. The breakfast items were warm to cold and not of a good quality. The front desk staff were friendly and efficient. I will not stay here again. At $270 for 2 nights, it was no bargain!

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
We appreciate the time taken to bring to our attention the inconvenience that you faced during your stay with us. We apologize for the same and assure you that we will certainly look into the issues that you mentioned and try to eliminate it to the best of our ability. We will be honored to serve you with the best that we offer if given an opportunity in the future. I would like the opportunity to meet with you personally to take care of your stay on your next visit. General Manager

"Good Price/ Bad Breakfast"

3
24/10/2016

Going to Texas State Fair on its last weekend was the purpose of this weekend stay. Based on location and quality of the rooms, the price is fair. Minor maintenance issues common with older hotels. Have stayed at this location several times before. But the breakfast experience was a disaster. Worst micro-waved food experience I have ever had at a Best Western location. Quality of food and presentation was worst than usual. Made worst by the fact they only had one waffle maker at this location. Breakfast was suppose to be served until 9:30. At 9:20 waffle station was out of batter, staff refused add anymore batter. Shut done entire breakfast area at 9:25. Every Best Western location should be required to have two waffle makers to handle the morning rush. Ate my micro-waved food earlier, went back unsuccessfully to get a waffle later after the morning rush.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for your compliments about staff of the hotel We take pride in providing safe and pleasant service for your lodging needs. We regret that the our service was not up to your expectations and promise that we will strive to improve on your suggestions. General Manager

"Pleasant Stay"

5
15/10/2016

We were there for an extended stay. The staff and owner are very helpful ,considerate and extending. The rooms are nice enough and the location is very close to downtown. You can park close to your room and don't have to deal with parking garages, etc. It's a noisy street but surprisingly quiet inside the rooms. Restaurants are close by and our overall stay would rate somewhere between very good and excellent.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for taking time out to write this great 5 Star TripAdvisor feedback for others to read. Your claim of being the "Pleasant Stay ever!!!" makes us and our housekeeping staff very proud. I am so glad that you felt safe in our hotel. I will pass on this fantastic review with our staff. Thank you for staying at Best Western Market center Dallas , General Manager

"Great Hotel!"

5
11/10/2016

The cleaning staff was very accommodating to my seminar schedule, and coffee preferences, (caf not decaf). The front desk recommended an excellent TexMex restaurant. I'm a regular guest at this hotel, at least twice a year, precisely because the rates are reasonable and Mr. Patel and his staff are such a pleasure to do business with. I look forward to my next visit!

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for choosing to stay with us on your business trip to Dallas. We are glad that we met your expectations even though not a full five star. We will constantly strive to give an excellent service and product to achieve a 5 star rating form you on your next visit with us. General Manager

"Avoid room 208"

3
10/10/2016

Pros: nice staff, comfy bedding (not heavy, seemed to be easily laundered, good pillows), doors that don't slam, good location. Con: noisy A/C in 208, apparently can't be fixed, because the maintenance guy tried. Our bed also made a weird, metallic sound when we sat on the foot of it.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for your confidence in us and your continued support. We are encouraged to consistently serve our valued guests with the best products and service. General Manager

"OU/TX weekend "

2
09/10/2016

First off we requested a non-smoking room and they booked us in a smoking room. When we complained they just told us all they could do was spray the room. Second, the room was in horrible condition! The ceiling was coming in, the door had at least an inch crack at the bottom, and then bed made a loud bang each time you got on/off. Another couple we went with room was still dirty when they checked in. They had dead crickets and long black hair on in their bed, EW! I will never stay here again or recommend it!

"DALLAS MARKET"

5
02/10/2016

Very good experience, people is very nice, and rooms are clean and comfortable , just have to improve breakfast and gym., location is very convenient to the people that go to the Dallas Market, you can walk to get it.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for choosing to stay with us on your Business trip to Dallas and making us a Dallas Market great hotel. We appreciate your compliments and are encouraged to serve even better. General Manager

"BEST WESTERN IS THE BEST!"

5
29/09/2016

I have stayed here so many times that it is feels like a second home to me! The CEO here, Mr. Patel, presents a welcoming, safe, clean environment which is also extremely comfortable. His friendly, efficient staff make every effort to accommodate their guests. I use the fitness room every morning I am there. It is sparkling clean. I will always stay there when I am in Dallas. The location is perfect: close to downtown & all freeways.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for choosing to stay with us on your business trip to Dallas. We are glad that we met your expectations even though not a full five star. My team is really appreciative of your generous compliments about our rooms and service.We will constantly strive to give an excellent service and product to achieve 5 Star good complements form you on your next visit with us. Hope see you soon... General Manager

"Dallas Business Trip"

5
25/09/2016

Nice Hotel, good location in the heart of Dallas. Breakfast is good, Internet is Awesome, Front Desk Staff is very helpful, but beware of the Housekeeping Staff, very Rude and Pushy and speak Broken English if that, I might consider staying here again, just hope they do something with staff training.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for taking these precious moments to write about your wonderful experience with us. Thank you for your pleasant compliments. We are humbled to serve you and our valued guests with utmost care as always. We hope to see you again. General Manager

"Older hotel, good location"

3
24/09/2016

The Best Western Market Center hotel is a really good location, not far from the center of Dallas. But if it was up to me, I'd demolish the place and put a brand new hotel in its place. It's seen better years, you can clearly tell it's old: no matter how many layers of orange paint you put over it. That also means a small room and no elevator outside. Good luck hauling your bags to the second floor. The place seems popular with builders and tourists alike. There's really nothing pretty about it though. The beds were comfy though and except for some hairs in the shower, the room was clean. We could hear the neighbors though. I assume older buildings have thin floors. The hot breakfast was fine though. If you need to be close to the center of Dallas, the hotel is an economical choice. But don't expect a fancy new place, because it's not. It's more a super8 then anything else.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for staying with us and for your compliments about us. We hope to have the privilege to serve you again. General Manager

"Great place for a great price!"

5
23/09/2016

I really enjoyed my stay and would come again. I think the price I paid for it was a bargain considering the room, the location, and free parking and breakfast. Hotel seems well maintained and several furniture pieces in room looked new. Pool area is nice and cozy for an evening beer. I would recommend this hotel to anyone.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for taking the time to write about your wonderful experience with us. We are encouraged by your generous compliments. We hope you will come back and see us on your next visit. General Manager

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3
20/09/2016

The location is nice. This is an older hotel and is in need of many upgrades. We chose this hotel because it was close to where we wanted to go. The Best West Plus In Lewisville was much nice. All the staff was very nice at this location.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for your compliments about staff of the hotel We take pride in providing safe and pleasant service for your lodging needs. We regret that the our service was not up to your expectations and promise that we will strive to improve on your suggestions. Manager

"Poor value for the price"

3
18/09/2016

Desk clerk was less than helpful. Room design was ridiculous, with "saloon doors" blocking the dressing area, but no door on the actual bathroom. Saloon doors didn't fit right and wouldn't stay closed, plus there were several inches of clearance at top and bottom. No microwave oven in room, although there was a small fridge. Very thin cover on beds. Breakfast included frozen items and hard pastry, and was expected to be eaten only in the breakfast lounge area, which was full. If you break the rules and take it to your room, there is no way to heat it to the point of being appetizing. A large cockroach crawled across the foot of a family member in our room. On the plus side, the motel is in a good location for access to the Market Hall, and easily accessible. The price was a scandal, but not out of touch with others nearby.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for your compliments about staff of the hotel We take pride in providing safe and pleasant service for your lodging needs. We regret that the our service was not up to your expectations and promise that we will strive to improve on your suggestions. Manager

"The dirtiest hotel I have ever stayed at."

1
15/09/2016

I have never before had cause to write such a negative review, but I urge you not to book this hotel. The hotel is at least 30 years out of date, and looks like it has neither seen a refurb or even a decent clean in that time. It is literally falling to pieces, or rather beginning to rot. The communual areas are at first glance, passable, or at least they were in the dead of night when I checked in. The rooms, or at least the one I had was simply horrific, a damp musty smell, poorly lit, paint peeling, dirt everywhere, soiled soft furnishings, and I could go on.... The only reason I did not check straight out was the fact it was gone midnight in a new city and I thought it best to hunker down until morning. Once it was first light I headed to reception and checked out as quickly as possible, asking for the 3 further nights I had already been charged for to be refunded. The staff did not even blink, I assume they are used to such demands and simply do so as they know that there is no real point in arguing. I simply cannot believe that Best Western could allow such a hotel in their chain, surely they do audits of their hotels? Either way I checked into a new hotel straight away at a similarly priced hotel not too far away later that afternoon and the difference was incredible. In fairness the location between the airport and the city center was good and the staff were nice, but this hotel needs to be closed for a a thorough refurbishment before it should be accepting anyone elses money. It is simply in diabolical condition, and possibly a health hazard. Please do yourself a favour and avoid at all costs.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for your compliments the hotel We take pride in providing safe and pleasant service for your lodging needs. We regret that the our service was not up to your expectations and promise that we will strive to improve on your suggestions. General Manager

"my thoughts"

4
13/09/2016

the room was very nice and the staff was great. the only things I didn't like was the small bathroom and the bed could have been a little softer. the location of the hotel was great. it was close to the conference and easy to find.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for choosing to stay with us on your vacation trip to Dallas and making us a great hotel. We appreciate your compliments and are encouraged to serve even better. General Manager

"This is a horrible manager"

3
08/09/2016

Charged more then what they told me I would be charged. Please go to another hotel, or expect to get more on your bill that what the guy promised to charged you. My bill was supposed to be $87 per night and they ended up charging me $112 per night I should have gone to a better hotel when I had the chance. The room smelled liked mold and the cleaning was not great.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
We would like to thank you for your business. The hotel has never offered a rate of $87 per night to anyone. The reservation was made on September 1st over the phone and the room rate was $169.99 plus taxes per night. We gave you a much better rate of $99.99 plus taxes. Also we were a lot more flexible with you on payment options that you wanted to change the payment to a different card. We apologize for any misunderstandings you may have had. Thanks GM

"Value for Money"

5
08/09/2016

Hotel is not far from down town Dallas. Spacious room and big comfortable king size bed. Quiet and peaceful. Friendly and helpful front counter staff. There is a swimming but I don't have the time to swim. More important is value for money.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for choosing to stay with us on your business trip to Dallas. We are glad that we met your expectations even though not a full five star. My team is really appreciative of your generous compliments about our rooms and service. We will constantly strive to give an excellent service and product to achieve good complements form you on your next visit with us. Hope see you soon... General Manager

"Well located and comfortable"

3
07/09/2016

Stayed here for one night on a points stay. Rooms and breakfast only OK, but I slept well. A number of places to eat across the street. Enjoyed Rodeo Goat for burgers. Right off the freeway, so easy to get to the Sixth floor museum and Bush library, the reasons I came here. Hotels everywhere too! Good location for travelers.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for your confidence in us and your continued support. We are encouraged to consistently serve our valued guests with the best products and service. General Manager

"Nice place to stay but replace the girl at the desk!"

4
05/09/2016

Nice, quiet location. The rooms were nice ..appreciate the fridge and microwave. The bathroom was extremely small with the door being in the way. Very good hot breakfast. I would stay there again. Close and easy access to Dallas Love Field.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
We are glad that you gave us the opportunity to serve you and we did not disappoint you. Thank you for taking the time to tell us about your surprise wonderful experience with us. We hope to have the privilege again. General Manager

"well worth the price"

5
04/09/2016

Nicely priced hotel in the heart of Market Center. Clean room. Good breakfast. Great job by housekeeping everyday. I would stay here again. The room is a little small but for the price you can't go wrong. I would recommend people to stay here.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for taking time out to write this great 5 Star TripAdvisor feedback for others to read. Your claim of being the "Cleanest hotel ever!!!" makes us and our housekeeping staff very proud. I am so glad that you felt safe in our hotel. I will pass on this fantastic review with our staff. Thank you for staying at Best Western Market center Dallas , Manager

"Very Disapointed"

2
31/08/2016

Market Center Dallas, TX 1st room 203 the AC was making a bad noise. 2nd room 123..Yellow Jacket bees nest on the doors leading to the pool, we could not use. There was a T-shirt left on the floor from another guest that the cleaning people did not pick up. No ironing board in room had to ask for one (had an iron but no board). Towels were dingy & faded yellow (supposed to be white) & one wash cloth was light gray-stained. Towels also felt like sandpaper.. very hard. Commode leaked on the floor. Very disappointed. I spoke to the Manager & they did offer 50% off room price.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for your compliments about staff of the hotel We take pride in providing safe and pleasant service for your lodging needs. We regret that the our service was not up to your expectations and promise that we will strive to improve on your suggestions. General Manager

"Great hotel, good staff"

5
27/08/2016

When hotels all look and feel the same these days, I will remember this one for how comfortable the room was, the plush towels and the good staff. The biggest surprise was that the vending machines were not a rip off like they are in most hotels!

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for choosing to stay with us on your business trip to Dallas. We are glad that we met your expectations even though not a full five star. My team is really appreciative of your generous compliments about our rooms and service.We will constantly strive to give an excellent service and product to achieve good complements form you on your next visit with us. Hope see you soon... General Manager

"Just ok"

3
22/08/2016

Breakfast was terrible, upon check in, the hotel clerk accidentally forgot to give me back my drivers license and the room was really runned down. The price point was ok and the neighborhood is a little sketchy but it was helpful to be so close to love field. I'm glad we only stayed one night.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for your compliments about staff of the hotel We take pride in providing safe and pleasant service for your lodging needs. We regret that the our service was not up to your expectations and promise that we will strive to improve on your suggestions. G.Manager

"Ultimate BW"

5
19/08/2016

Awesome property with friendly staffs. Superb internet speed in rooms. Nice food quality and top of that, right next to market centre.. The only issue I faced that there is no availability of Indian food / cousine around.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for choosing to stay with us on your business trip to Dallas. We are glad that we met your expectations even though not a full five star. We will constantly strive to give an excellent service and product to achieve a 5 star rating form you on your next visit with us. General Manager

"Great Place to Stay: Close to the Children's Hospital"

5
15/08/2016

Mr. Patel (owner/manager) and Lee (night shift manager) went above and beyond to make our stay comfortable and pleasant. I had two rooms that joined together while staying in the area for our one-week old grandson's eye surgery at the hospital. Mr. Patel was very accommodating in making the reservations and ensured our rooms were adjoined; additionally, that we had a great rate. Lee was very accommodating to our late arrival and made sure we had everything we needed. I highly recommend this hotel!!

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you so much for being a loyal guest of ours and we truly appreciate your business. We are glad that we are able to serve you with a clean room and provide the best value in the city. We hope to see you again in the future. General Manager

"Meh"

2
12/08/2016

The bathroom is extremely small. I don't care what size you are the bathroom is too small. It's a box; an uncomfortable box. The chair that sat at the desk was filthy. It looked like someone did something strange on the chair. The side chair was filthy. It looked like a child urinated on it, or maybe someone with a weak bladder. The best part of the hotel is breakfast. Oh and sadly I arrived the day after the five policeman were murdered by a military trained sniper. I could tell that the receptionist was nerved up about it, because he kept telling me about his girlfriend that never showed up. He wanted me to know that she is black. I guess that was to make us feel comfortable, make him feel safe etc. I don't know. I didn't care. He was nice though. Oh one more issue is that I could smell marijuana coming from one of the rooms. The pool was okay. My daughter had fun in it. It's good for a quick stay, but if you are staying more than one night I would book elsewhere.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for your compliments about staff of the hotel We take pride in providing safe and pleasant service for your lodging needs. We regret that the our service was not up to your expectations and promise that we will strive to improve on your suggestions. Manager

"Dude, really?"

1
07/08/2016

I stayed 4/08/16 through midday 7/08/16. We booked two non-smoking adjacent rooms, four months in advance, to attend a convention in Dallas. We called one month, one week, and the day of, to make sure our rooms were conjoined. We arrived and were told there were no conjoined rooms for us. We sucked it up and went with it. We received our keys and went on to our SMOKING rooms. We noticed the air conditioning was not working in one room, so we asked if there was anything they could do. They (the personnel at the hotel) said they needed to reset it, and they did, but to no avail. We asked for another room, and fortunately this air conditioning worked. After our dinner, we saw a mouse run across the floor in the second room. We asked for a different room and got the total run around. They said there were no other rooms available. That was their go-to response. But after we refused to go back to the other room, they found openings. We got three sets of keys before we settled in another room. First key- only one bed for four people, second key- someone already situated in the room, and the third set was the one we settled in. By the time we reached the third set of keys, it was eleven p.m. I was not pleased with how the staff handled this set of circumstances, and I have stayed at this hotel three other times. I know this place is cheaper than the others around it, but, honestly, this place needs to be bulldozed and turned into a parking lot.

"Great Owner and Staff."

4
07/08/2016

I just wanted to acknowledge the owner and staff of this hotel who helped us so much as we tried to locate our camcorder that we had lost in another hotel, three days previous. They made so many out of state phone calls and even continued to help after we had checked out. This was so much appreciated.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for taking the time to write about your wonderful experience with us. We are encouraged by your generous compliments. We hope you will come back and see us on your next visit. General Manager

"BIG RIP OFF--FRAUD---LADRONES"

1
26/07/2016

The following day after I checked out the hotel, the receptionist charged me twice.( they have your debit card or credit card information so they deducted from my bank account.) I have tried to reach out to the manager, guests service, call center and NOOOO one have even followed up.. I have the invoice of what I paid the departure day and there is no reason for the hotel to deduct money again out of my debit card. I have my bank account statement proving that the Best Western Hotel Market Center took more money out of my debit card. ¨Watch out travelers!! Don´t provide your debit or credit card information particularly at this hotel. They are Thieves!! Here is my contact information hoping some one from that company contact me to reimburse my money. Email: [email protected]

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
We appreciate the time taken to bring to our attention the inconvenience that you faced during your stay with us. We apologize for the same and assure you that we will certainly look into the issues that you mentioned and try to eliminate it to the best of our ability. We will be honored to serve you with the best that we offer if given an opportunity in the future. I would like the opportunity to meet with you personally to take care of your stay on your next visit. Manager

"Does the job"

3
25/07/2016

Needed an inexpensive hotel near downtown Dallas. This old hotel is next to the Doubletree and down the street from the Anatole which are two luxury hotels. This is a basic stay hotel with WIFI, small pool and free breakfast. The people we dealt with were very helpful and nice in meeting our needs. Only a $6 Uber ride away from House of Blues and good dinning so this hotel DId The Job for us.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
We truly appreciate your fantastic comments about us and thank you for choosing to stay with us over the weekend. We are happy that you were happy and would love to make all our guests happy. General Manager

"Bad Experience"

2
14/07/2016

I would not recommend this hotel to my worst enemy! Shower was dirty, AC did not work very well. The staff was okay, breakfast buffet was adequate.. At check-out, clerk said her computer was down, and she couldn't give me a receipt. She said she would email it to me, but after 2 days, I still haven't received ti,.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for your compliments about the cleanliness of the hotel We take pride in providing a clean safe and pleasant hotel for your lodging needs. We regret that the service was not up to your expectations and promise that we will strive to improve on your suggestions. General Manager

"Best western in Market Center"

4
09/07/2016

This is a good hotel and located close to Dallas downtown, The only detail I didn't like was the pool water, I think they have to give a better maintenance, because it wasn't clear. Breakfast and service from hotel personnel was good, and rooms clean and excellent service.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for taking the time to write about your experience with us during your stay. We truly appreciate your compliments and suggestions. We will continue to strive to do better and will be honored to have you with us again. General Manager

"Reasonable and CLEAN"

4
05/07/2016

Very happy with our stay at Best Western Market Center in Dallas, TX. It was very reasonable prices for such close proximity to downtown (less than 3 miles from convention center). Hotel looks a little questionable from outside. It's nestled within a lot of newer properties. BUT.... it was well appointed and clean. Our room was a pleasant surprise. Believe its been renovated recently. We had a 1st floor open to courtyard / pool area. It was fabulous with kids (Youth Boxing Group). Some shady locals at night, but that's to be expected in a large city, downtown area. Denny's across the street was exceptional good service and food. Approximately 1-1.5 miles away there is a McDonalds, Popeyes, Burger King, and Jack N the Box. All very new and nice too.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for taking the time to write about your wonderful experience with us. We are encouraged by your generous compliments. We hope you will come back and see us on your next visit. General Manager

"Nice Place to Stay"

4
02/07/2016

This is an older motel situated near the downtown area of Dallas. The rooms are small, but very very clean. The staff is friendly and helpful. Lots of tasty breakfast choices. We selected this motel for its location to the Convention Center and its price, which was very reasonable. We were not disappointed.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you so much for being a loyal guest of ours and we truly appreciate your business. We are glad that we are able to serve you with a clean room and provide the best value in the city. We hope to see you again in the future. General Manager

"BEST WESTERN DALLAS MARKET"

3
29/06/2016

Overall you pay for the quality of the hotel. I stayed here because it was the only one available at the time of booking. But for the rate they were asking, it could have been better. Best Western did the job though. Staff were friendly, and shuttle made it worth while.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
We are pleased that you had a wonderful experience with us. We thank you for taking the time to tell us about it. We hope to see you again. General Manager

"business trip"

4
27/06/2016

I stayed for two nights and found the hotel to be just fine. It is not a fancy hotel, and it's not priced that way either. Room size was pretty average for an under $100 stay. Cleanliness was good enough and the wifi worked

"Great place, good location to downtown Dallas"

4
27/06/2016

The staff at BW Market Center are friendly and helpful, and the place offers a nice environment that's also convenient to downtown. I was there for pleasure and felt good. I had a lovely specious room and was generally pleased at the value for my money. Recommended.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for choosing to stay with us. As you mentioned we are close to downtown Dallas besides, many other locations. We are glad that you enjoyed your stay with us. We hope to serve you again in the future. General Manager

"Not a good experience"

2
26/06/2016

I was not addressed by the clerk as a Diamond Member. I was placed in a room that was very outdated. It was clean and the bed was comfortable. The floor lamp in the corner of the room did not work and I find that often at Best Western Hotels. Not sure why they even put one in the room if it's not going to work. I like to read so it would have been nice to have it working. The hotel is nestled next door to the Hilton and other better quality hotels. My rate was not that great for such an older hotel. I was not given the option of a better room location . My room was in the back of the hotel with no view. The restaurants in the area were slim to none.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for your compliments about the cleanliness of the hotel We take pride in providing a clean safe and pleasant hotel for your lodging needs . We regret that the room was not up to your expectations being a Diamond member but We where sold out due to event and we don't have rooms to upgrade and promise that we will strive to improve on your suggestions . General Manager .

"small rooms"

3
23/06/2016

The rooms were so crowded with furniture that you could not move and the fan in the bath room so loud you could not turn on the light. The facility was clean and convenient to the airport and the staff very helpful. Pool looked great and clean, but I did not have time to partake. Breakfast filling.

"Solid Stay at Reasonable Price"

4
21/06/2016

Stayed here as a secondary hotel to the main hotel for my conference. I was looking for a combination of price with a safe, clean, nice place to stay for the little time I would be in the room. I got exactly that. Only gripe would be the bathroom size was a bit tight, but everything was clean and had no issues sleeping. All was quiet, and what few interactions I had with the staff were positive. In the event we have another event here where the host hotel is $200/night, I'd definitely consider staying here again. As a quick side note, if you stay here, you are within a 2-minute walk of a great burgers and beer joint, the Rodeo Goat.

"Market Center BW - excellent deal"

5
20/06/2016

nice beds - quiet room - secure parking- convenient location breakfast very good - sausage, eggs, bacon, waffles, cereal, yogurt, fruit staff quick and friendly what you see on the website matches reality

"Great Stay"

4
14/06/2016

We have stayed at this hotel before and have always enjoyed it. We unfortunately didn't make in last year seeing as it was full so, we were thrilled to be able to come back. The rooms are nice and comfy, the staff helpful and the breakfast was warm and tasty. The

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for staying with us and telling us about your wonderful experience with us. We are glad that our hotel is a great place to stay and we provide the best value for the price. We hope to see you again. General Manager

"Solid hotel Experience"

5
11/06/2016

Nothing bad in particular. Good free breakfast, free parking, clean rooms. Overall great experience. Didn't use the exercise room but it looked like if 2 people were in it the room would already be crowded. Nice looking pool area. They had a sign in the breakfast area that customers can't take their breakfast to their rooms, because of that there was a potential problem since when we went down to eat the breakfast area was full the entire weekend but when we took our food to the room we were never bothered for doing so.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for choosing to stay with us on your business trip to Dallas. We are glad that we met your expectations even though not a full five star. We will constantly strive to give an excellent service and product to achieve a 5 star rating form you on your next visit with us. General Manager

"A very nice experience"

5
10/06/2016

This hotel was a very nice surprise. Very well located, nice rooms, rich breakfast, kind staff! The staff really went above and beyond. The room was modern and spacious. The internet service very fast. I did not have any problems. I only wish the room had a microwave oven. There is a Denny's just across the street and a hamburger joint within one minute. This hotel is 6 minutes from downtown Dallas.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for choosing to stay with us on your business trip to Dallas. We are glad that we met your expectations even though full five star. We will constantly strive to give an excellent service and product to achieve a 5 star rating form you on your next visit with us. General Manager

"Great place."

5
07/06/2016

Great location, close to downtown, easy access to freeway, staff was great. Breakfast was good. Very clean, rooms very clean, free wifi. Need alittle update in bathrooms. No restaurants close by besides Denny's across the street.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for taking time out to write this great 5 Star TripAdvisor feedback for others to read. Your claim of being the "Cleanest hotel , Good Breakfast!!!" makes us and our housekeeping staff very proud. I am so glad that you felt safe in our hotel. I will pass on this fantastic review with our staff. Thank you for staying at Best Western Market center Dallas , General Manager

"BWMC Review"

2
05/06/2016

Price to value is askew. Location is great but the property shows its age. Parking was tight and limited during events. Space in bathrooms very tight. Staff is nice. Be sure to get water before going up to your room and bring chargers for your devices.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for your compliments about the great Location of the hotel We take pride in providing a clean safe and pleasant hotel for your lodging needs. We regret that the Parking was not up to your expectations and promise that we will strive to improve on your suggestions. General Manager

"Family friendly"

4
04/06/2016

The hotel is very family friendly, nice location and clean surroundings. I would recommend this to anyone. Though there is no restaurant within hotel premise, there is Denny's across the street. Good restaurants are within 1 mile drive.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for taking the time to write about your wonderful experience with us. We are encouraged by your generous compliments. We hope you will come back and see us on your next visit. General Manager

"A pleasant stay"

4
01/06/2016

Stayed here before but still a pleasant place to stay at...easy to get too of the freeway system and close to downtown. Very clean and looks great. Some updating would be good as the air-conditioner needs an upgrade and the bathrooms too but all in all a lot better than a a lot of other properties. The breakfast is above and beyond at what is offered at most other hotels. Great time had and will come back.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for taking the time to write about your experience with us during your stay. We truly appreciate your compliments and suggestions. We will continue to strive to do better and will be honored to have you with us again. General Manager

"Great Option & Value"

4
27/05/2016

Located at a very convenient distance to & from downtown Dallas. Also nice to have Denny's restaurant right across the street. It is a much better option for someone like me who likes free parking and not like in downtown where hotels offer and charge valet overnight parking at high prices. The hotel appearance, facilities and customer service were great...!!

Best Western K, Manager at BEST WESTERN Market Center, responded to this review
Thank you for your generous appreciation of our hotel. We are humbled and want to thank you for staying with us. We welcome you to come back and visit us as often as your travels bring you to Dallas. General Manager

"Dallas"

5
16/05/2016

Great hotel, good location, good price with a friendly and helpful staff. Good to know or have a hotel in a big city that usually isn't as nice.. The location was in downtown too that was convenient for me this trip.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you so much for taking the time once again to tell us about your wonderful experience with us. We are so encouraged to do good always for our guests. My team is really appreciative of your generous compliments about our work and service. We are glad you enjoy to stay with us and we hope to see you again. Regards, General Manager

"Nightmare at Best Western"

1
03/05/2016

I have stayed in many hotels, but nothing could compare to how disgusting this hotel is. When I checked into my room, I could not believe how dirty my room was there was stains on the sheets, stains on the carpet, the A/C vents was filled with dust and room had so much rain damage it was unbelievable how worn and torn the hotel was, the headboard was dirty, the towels all had stains. The toilet hose was coming apart from the back. And I am sure you are asking why did I stay! The only reason I stayed was because my daughter and her teammates where staying there and upon me checking in, they already charged my credit card in full. When I went to the front desk to speak with manager, I was told no one was in to help me. They did not offer to move me or refund me for the awful stay. I am truly disappointed with the staff and hotel. Best Western Hotels have been around for such a long time, and I have stayed at many of your hotels, but the Market Center location, really needs help with hospitality and definitely repairs must be made. I worked in hotels from Houston to Alabama and there was always a manager on duty to take care of guest needs and concerns. I know it takes time to renovate hotels, but the rooms need to be clean, but if the employees are bringing their children to work it is very hard to do your best work, when you are having to watch your child. I noticed that there was more than three children with there mothers at work. Not only is productivity problem it is a safety problem, they should not have there kids at work, especially on the guest rooms and the back of the house kitchen area. I sent a complaint to their corporate office and the response was immediate, but upon speaking with rep, I realize he had not even read my concerns or complaints, but he was quick to offer me a $35.00 refund.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for your compliments about staff of the hotel We take pride in providing safe and pleasant service for your lodging needs. We regret that the our service was not up to your expectations and promise that we will strive to improve on your suggestions. Manager

"Great American Feel"

5
30/04/2016

We stayed here during our trip to Dallas for Wrestlemania. The hotel had this cool American Motel vibe, with cute little balconies. It felt homely and so safe. The bedroom wasn't the most modern. There was quite a lot of artex, but the room was huge! We had a superkingsize bed, sofa/ lounge area and a nice bathroom. We didn't try the breakfast (with Wrestlemania on it was busy) but the Denny's across the street was cheap and yummy! I did see the breakfast area had a waffle maker to make waffles in the shape of Texas- this looked awesome! The staff were lovely. In the morning, when we went out, reception gave us bottled water. Nothing was too much trouble. Staff were genuinely surprised to receive tips and were very grateful. Transport links are simple. It is a 2 minute walk to the bus stop up the street or a 10 minute walk to the dart train system. A fab location! We would stay here again!

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for the great 5 star review. We are glad you chose Us, I am glad that you enjoyed your stay with us. We hope to see you again on your next visit. Manager

"quick stay"

3
29/04/2016

We rented this location to be close to the convention center but not have to break the bank. It was nice and convenient and served its purpose. There are restaurants an fast food places located close by. the parking is tight for full size vehicles but it worked.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for staying with us and for your compliments about us. We hope to have the privilege to serve you again. General Manager

"Horrible"

2
27/04/2016

The hotel feels old and grubby. The rooms are shabby and the breakfast is dismal. We also had trouble with our booking, we had booked a room with two beds but when we arrived we only had one. Because the hotel was fully booked we were unable to change rooms until the next night. The staff weren't very knowledgeable of the area and seemed confused by simple requests such as booking a taxi to the airport. One positive is that there is a bus route just up the road to get into the downtown area. The only place to eat nearby is a Denny's diner or the restaurant at the the Hilton next door. We were really disappointed with this hotel and the staff. I wouldn't stay again.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for your compliments about staff of the hotel We take pride in providing safe and pleasant service for your lodging needs. We regret that the our service was not up to your expectations and promise that we will strive to improve on your suggestions. Manager

"Small but great breakfast"

4
25/04/2016

The rooms are tiny but decorated nicely. I had to literally be careful how I moved so I wouldn't bump into the bed or dresser or desk. Plus most of the room are external; meaning the doors are on the outside. For me, traveling alone, I prefer not to have doors on the outside. I wish I knew that before I booked. Their breakfast was great. Waffles the shape of Texas and a good number of choices. Staff was great. Very helpful when calling a cab for me (evening staff). Cab ride to American Airlines Arena averages 7-9 dollars. There is a Denny's across the street for lunch/dinner.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
We are glad that you had a great experience with us. Thank you for you generous compliments about us. We are proud to have our housekeeping and maintenance staff. We hope to serve you again in the future. General Manager.

"Best Western Dallas"

5
23/04/2016

I went on a one week driving tour of Texas. I chose holels based on free breakfast and availability of free parking. I was surprised this hotel was not on a bus line as many others are that I have stayed in. Room was nice but a/c not that good. Luckily it was not a heat wave. Plenty of brochures and desk clerk helped with directions. Nice full breakfast and coffee available at all times. Also loved to be able to reheat leftovers in the microwave.

Best Western K, Manager at BEST WESTERN Market Center, responded to this review
Thank you for choosing to stay with us on your vacation trip to Dallas and making us a great hotel. We appreciate your compliments and are encouraged to serve even better. General Manager

"it's ok....."

4
22/04/2016

this hotel is ok....needs remodeling and room smelled musty when we got there. The safe didn't work and front desk clerk had no clue how to make it work. Bed was pretty comfy after a long day site seeing, ac was cold and an extra blanket would've been nice. Now the shower.....that is the best thing about the room, water pressure was great.....it is best I've encountered in a hotel room. Overall for the price it was a good space and close to downtown and Rodeo Goat was a short walk away.....

"Old and smelly rooms,"

3
18/04/2016

I had a request of a midnight check in and a late check out, but didn't received any reply till the deadline of free cancellation. The hotel was an old one, needs a refurbishment. Smelly rooms with stuck doors and not properly working bath tubs. The safe box in the room was not working. They changed my room on the second day to a room with the same issue on the safe box! It was fixed at my last day, finally! I wasn't in room whole days, because of whole days involving at a conference, Not consuming so much of the breakfast and in-room coffee and so forth. The room left very clean with a solo occupancy. On the last day when I asked for staying at least till 3pm, because of the Turnado and bad weather, it was not agreed and I was obliged to leave the room unhappy while there were not any new guest waiting for stay because of the Sunday evening and storm. It was a shame, sorry.

"Nice hotel, great price excellent location"

5
12/04/2016

Always excellent BW hospitality. Great room, breakfast and service. We always stay at BW because of their consistently fair pricing, nice rooms and of course, the waffles in the AM! Great coffee here, too. sdm

"Nice Hotel"

2
11/04/2016

We stayed here during our trip for Wrestlemania 32 The hotel is lovely and clean.. The beds are by far the most comfortable beds I've ever slept in during a hotel stay. Its basically an american Premier Inn Upon arrival though our bill to stay was an extra $100 then what we were quoted when reserving off booking.com I had a picture of the receipt but the guy behind the reception literally didn't care. He kind of said "well this is the price you have to pay and needs to pay upfront now" I don't remember his name but he was rather rude.. Never said hello or goodbye. Apart from him the rest of the staff were awesome! Polite, helpful and could not do enough for you. Plus you are opposite a Denny's which is really cool! They clean your rooms everyday and do an awfully good job of it too! Apart from the bill and that one member of staff i would definitely recommend this hotel! I will be sending an email about the extra $100 though Overall... Stay at this hotel.. its lovely and only a $5 uber trip to Downtown. Plus if you do stop here try the Rodeo Goat down the road! Burgers are immense

"Value"

3
09/04/2016

A lot of other hotels in the area that charge $250.00 to $300.00 plus. So this is a gem at 135.00 and that's using an internet search of various sites. It has a pool and rooms are worn but the bed was conformable.

"OK for the price"

3
07/04/2016

The hotel was ok for the price. Is in a zone close to downtown and you can take buses there. We tried using the DART but you have to travel round the World trade center to get there. The hotel needs some serious remodelling. The outside looks really ugly. Our room had a lot of issues, including the safety box not working, the bathroom door not closing. I understand this wasn't a 5 star hotel. But I've had way better experiences with Best Western before at the same price and star rating

"Mr Phil Drury"

5
05/04/2016

Just got back from a stay at this hotel. Room was cleaned daily. Had a small issue with safe but was fixed within minutes. The evening guy on reception (Lee I believe his name was) was very friendly, helpful and provided us with lots of information, water, juice and coffee. Would definitely recommend if anyone is visiting the American Airlines Center as only a small drive/bus ride away. Thanks from England :)

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for choosing to stay with us on your business trip to Dallas. We are glad that we met your expectations even though not a full five star. We will constantly strive to give an excellent service and product to achieve a 5 star rating form you on your next visit with us. General Manager

"Clean comfortable hotel!"

4
05/04/2016

No major complaints with this hotel! We arrived at 1:00 am from airport via a taxi and the front desk fellow was very helpful..offering us water, fruit, and anything else we needed. It was a short night of sleep, but comfortable room. The bed was a little soft for me, but not for my husband!! Great stay! Great breakfast with a lot of variety...hot and cold items!

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
We love it and are encouraged when our guests are having a great experience during their stay with us. Thank you for taking the time to tell us about your wonderful experience. General Manager

"Very pleasant place to rest my head"

5
05/04/2016

In at 11:00pm and out at 7:30am for a quick overnight business trip, Great bed, clean, quiet, courteous staff, and free wifi. Everything I needed. Wasn't sure where to get a good value hotel near Uptown. Found it and would come back again.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for choosing to stay with us on your business trip to Dallas. We are glad that we met your expectations even though not a full five star. We will constantly strive to give an excellent service and product to achieve a 5 star rating form you on your next visit with us. General Manager

"Nice place and great value near Market Center"

4
03/04/2016

This is an excellent value in the Market Center area. Clean rooms, very comfortable bed. Good internet service and a decent breakfast, all included. It is very close to Market Center areas, love field and downtown Dallas.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you so much for being a loyal guest of ours and we truly appreciate your business. We are glad that we are able to serve you with a clean room and provide the best value in the city. We hope to see you again in the future. General Manager

"Excellent Customer Service"

5
01/04/2016

The help I received from Danny and Lee made my stay at the Market Center, Dallas , Texas hotel was amazing to say the least. Without their help I may never have recovered my wallet that I left in the cab that took me from Love Field to the hotel. I will be forever grateful to them. The breakfast was always hot and plenty of it with friendly staff . In fact all of the staff I met were really helpful and pleasant. Kudos to everyone at the hotel.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for taking time out to write this great 5 Star TripAdvisor feedback for others to read. Your claim of being the "Cleanest hotel ever!!!" makes us and our housekeeping staff very proud. I am so glad that you felt safe in our hotel. I will pass on this fantastic review with our staff. Thank you for staying at Best Western Market center Dallas , Manager

"Weekend trip"

4
29/03/2016

Overall I was very satisfied with my stay at Best Western. The hotel is located near a lot of restaurants, Medieval Times included! The staff was friendly, the room was clean, I really have no complaints at all! Would definitely recommend to others!!

"good, but a bit expensive"

3
24/03/2016

Everything was OK (clean and interior OK) except small bathroom and a bit expensive price. Same kind of hotels usually cost 30-40% less. The receptionist was nice, wearing bow tie and being very polite.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
We are glad that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience with us. We hope to serve you on you future visits. General Manager

"Ok Hotel - good location for convention"

3
22/03/2016

Close to the convention centers in Dallas. Breakfast is good enough and pool looked clean but could go in as it was still winter. Front desk was busy and only one person working it, while others lingered in the back room - lol

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
We are pleased that you had a wonderful experience with us. We thank you for taking the time to tell us about it. We hope to see you again. General Manager

"Wonderful"

5
21/03/2016

As Always, Our Experience with Best Western was exceptionally Well. Will continue to stay at Best Western Hotels as we travel across the US with our Business. Their Staff has always been very helpful when we have asked for anything and very friendly. We have never had any problems with their services.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
We are glad that you had a great experience with us. Thank you for you generous compliments about us. We are proud to have our staffs. We hope to serve you again in the future. General Manager.

"Great Room, Great Price"

4
21/03/2016

This Hotel has really comfortable beds and nice up dated rooms for a very reasonable price. I only needed to stay one night for a conference in another Hotel down the street. This hotel was $ 40 dollars a night cheaper than any other in the area.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for taking these precious moments to write about your wonderful experience with us. Thank you for your pleasant compliments. We are humbled to serve you and our valued guests with utmost care as always. We hope to see you again. General Manager

"Good stay"

5
17/03/2016

Our particular room was huge with a comfortable bed. The bathroom could have been larger and the room would not have suffered. I Am very particular about my hotel breakfasts. The biscuits were baked to perfection! Nice sausage patties, nothing was dried out or cooked to death! They even had a sugar free option of a vitaminized water which is very nice for those who can't have sugary juices. And the best thing of all was that they had REAL BUTTER! it all went with the room cost.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for taking time out to write this great 5 Star TripAdvisor feedback for others to read. Your claim of being the "REAL BETTER BREAKFAST!!!" makes us and our staff very proud. I will pass on this fantastic review with our staff. Thank you for staying at Best Western Market center Dallas , Manager

"Motel 6 with a little polish"

4
16/03/2016

Adequate. For location. $40-$50 room In a $100 location...Safe did not work and was needed. Faucet on tub was extremely loose and drain broken. SMALL bathroom. Cleanliness was so so...Bed was clean and comfortable, breakfast was great. If not for the bed, breakfast and location my review would be negative. And im verrry sure this was a better choice than across the street. Might stay here again. Our trip to 'rodeo goat' a block away made this experience even better. AWESOME burgers :-)

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for taking the time to write about your wonderful experience with us. We are encouraged by your generous compliments. We hope you will come back and see us on your next visit. General Manager

"Tourist"

1
16/03/2016

Not good to go . place is a dump. Dirty floors , dirty gross shower not fit to even bathe a dog. Very small handicapped access. Pics they have posted are very misleading and false advertising. Health Department should be informed...

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
hank you for your compliments about the cleanliness of the hotel We take pride in providing a clean safe and pleasant hotel for your lodging needs. We regret that the bathroom was not up to your expectations and promise that we will strive to improve on your suggestions. General Manager

"Entertainment"

1
15/03/2016

Pics are very miss leading . Very dirty. Nothing like the pics on the internet . not smoker friendly .rude staff.. BEST BET to STAY 1 HR FROM THERE AT THE BEST WESTERN PLUS IN BURLESON TEXAS . Great Rates also there.

Best Western K, Manager at BEST WESTERN Market Center, responded to this review
We appreciate the time taken to bring to our attention the inconvenience that you faced during your stay with us. We apologize for the same and assure you that we will certainly look into the issues that you mentioned and try to eliminate it to the best of our ability. We will be honored to serve you with the best that we offer if given an opportunity in the future. I would like the opportunity to meet with you personally to take care of your stay on your next visit GM

"The UN Experience"

1
14/03/2016

A 3 day stay for a conference in Dallas. This motel rates a mediocre at best. Crushed wine bottle in the parking lot during whole stay. Room was not cleaned one day. Houskeeping stated someone was in the room. I left at 7:30 each day and returned late. Never got a reason or offer to comp some room charge for this oversight on the evening it was reported or when I checked. Manager never available.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
We appreciate the time taken to bring to our attention the inconvenience that you faced during your stay with us. We apologize for the same and assure you that we will certainly look into the issues that you mentioned and try to eliminate it to the best of our ability. We will be honored to serve you with the best that we offer if given an opportunity in the future. I would like the opportunity to meet with you personally to take care of your stay on your next visit GM

"Could be better"

3
07/03/2016

Very good location, but the outside needs upgrades as well as the rooms. Bed was too hard, ac did not work well and the vent in the bathroom sound like a tornado! We could not turn that off because it was connected to the light switch! We turned the AC to 60 but it never got cooler than 78 and that can be very uncomfortable in Dallas when it's 85 outside.

"Average Hotel in great proximity to Convention Center"

2
02/03/2016

The rooms were clean and the staff were helpful. My only problem came when I went to the vending machine and found that condoms were sold along with the snacks and candy. This was appalling to me! Sure glad I didn't have any children with me.

"A Great Value for the Price"

5
25/02/2016

The outside appearance does not match the inside. It has been nicely updated & in really good shape. It was very clean and the bed was very comfortable. The outside pool was small but The location was convenient to the American Airlines Center as well as many restaurants & shopping.

Best Western K, Manager at BEST WESTERN Market Center, responded to this review
Thank you for taking time out to write this great TripAdvisor feedback for others to read. Your claim of being the "Cleanest hotel ever!!!" makes us and our housekeeping staff very proud. I am so glad that you felt safe in our hotel. I will pass on this fantastic review with our staff. Thank you for staying at Best Western Market center Dallas , Manager

"best western"

4
22/02/2016

Hotel is good. staff are very helptul . Not enough towel racks in convenient places. Vent in bathroom was very loud. Walls are pretty thin, & could hear the TV next door. The maid had left the TV unplugged & we reported to staff that the TV wasn't working & they came right away & checked behind the credenza

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for staying with us again and putting your trust in us. We are pleased that you had a great stay. We hope to continue to serve you even better all times in the future. General Manage

"Just OK"

3
22/02/2016

It's a decent place but over priced for the quality of the rooms, it's comparable to the Sleep Inn ($55 per night) over by the airport. We will most likely choose a different Hotel for future visits..

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for staying with us and for your compliments about us. We hope to have the privilege to serve you again. General Manager

"Dallas Stay"

4
21/02/2016

Enjoyable stay near downtown Dallas, clean and convenient if not a little pricey. I would recommend this hotel to anyone if they wanted a reasonable hotel conveniently near to downtown Dallas. The breakfast was quite good although some hot products were luke warm. The room was comfortable although the fan in the bathroom made a racket.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for taking time to write about our hotel and your experience with us. Thank for the compliments and encouraging comments. We hope you will stay with us again on your next visit to Dallas. General Manager

"Good Value for the money"

4
16/02/2016

Good hotel. Second time I stayed there, and I would stay again. Had problems with wireless internet, no connection and when connected super slow. So I decided not to use my pad, and instead use the phone with regular data plan. When reported, employee told me it was because I was using Android and not iPhone, he didn't know what he was talking about. Breakfast was good with all the hot items, hotel very clean.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for taking these precious moments to write about your wonderful experience with us. Thank you for your pleasant compliments. We are humbled to serve you and our valued guests with utmost care as always. We hope to see you again. General Manager

"3 nights; unremarkable. Older property."

3
10/02/2016

Night 1 the heat in my room didn't work all night. The desk clerk kindly offered me a different room, but I was unpacked and too tired to move; he brought a portable space heater & extra blankets to my room. Night 2, the room was 80F, and I had to shut off the heat & open a window to sleep. My toilet made surging (water filling sounds) every few minutes. Avoid room #204. The bathroom was tiny. Overall, the hotel is old & worn, but kept clean. I am pretty sure I smelled pot several times on the 2nd floor. Breakfast is decent, and parking is off-street and free, which is nice. There is a Denny's across the street, and the neighborhood seems quiet. Staff was friendly & helpful.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for your compliments about staff of the hotel We take pride in providing safe and pleasant service for your lodging needs. We regret that the our room was not up to your expectations and promise that we will strive to improve on your suggestions. Manager

"Cozy stay"

4
09/02/2016

Nice hotel with a good price & a Dennys across the street. Older hotel with a kind of Santa Fe/Mexican feel to it. The rooms are a little on the small side, but big enough for 1 or 2 people easily. Nice staff, good wifi, & a cozy little spot.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for choosing to stay with us on your vacation trip to Dallas and making us a great hotel. We appreciate your compliments and are encouraged to serve even better. General Manager

"Still reliable option for DMC First Monday atendees"

4
01/02/2016

The rate went up to $99 The bed linens and pillows improved but the pesky a/c and bathroom ventilator are soooo loud! The complimentary breakfast buffet improved also- now offers meat eggs biscuits gravy as well as fresh fruit yogurt and cereal. We found out there is no ice machine on first floor.

Best Western K, Manager at BEST WESTERN Market Center, responded to this review
Thank you for staying with us and for your compliments about us. We hope to have the privilege to serve you again. Manager

"Nice hotel"

4
22/01/2016

We had a 3-day meeting at the Doubletree next door. Their prices seemed high, and their parking was not friendly to those with difficulty climbing stairs. The Best Western answered both of these problems for us. Hotel was quiet and beds were comfortable. Breakfast was good and had a lot of variety. The only problem was that the decaf coffee dispenser did not work either morning. All in all, a pleasant stay.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for taking these precious moments to write about your wonderful experience with us. Thank you for your pleasant compliments. We are humbled to serve you and our valued guests with utmost care as always. We hope to see you again. General Manager

"Best Western Approriately Named"

4
17/01/2016

I do believe that this hotel chain is the best. I had stayed at several prior to my first BW experience and since then, over 10 years ago I will not even consider another hotel chain. Quality is what I expect and I have never been disappointed. Even my grandkids ask to stay at BW when we travel. They love the spacious rooms and the breakfast.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
We are glad that you enjoyed your stay with us. Thank you for taking the time to tell us about your experience with Our Brand Best Western. We hope to serve you on you future visits. General Manager

"I stay here every month..."

5
01/01/2016

I have business in Dallas and have tried a lot of the hotels in this area, but I have settled on staying at the Best Western Market Center every time i come to town. It is by far the best value you can find. Big rooms, clean, convenient to the freeway, convenient to restaurants and activities, but the best part is the friendliness of the staff I now know them all by first name and the owner Mr Patel is always friendly and gracious. I highly recommend this hotel and i know that you will have a great stay!

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for choosing to stay with us on your business trip to Dallas. We are glad that we met your expectations even though not a full five star. We will constantly strive to give an excellent service and product to achieve a 5 star rating form you on your next visit with us. General Manager

"great experience"

5
18/12/2015

I truly liked this hotel. The rooms are comfortable and quiet. I was able to get work done and sleep well. This is going to be my new home-away-from-home when I have to travel to Dallas for work each month. Very friendly staff who are very accommodating and want to make your stay the best it can be. Price was very reasonable especially considering the area. I will say the bathrooms are quite compact but completely functional so not worthy of complaint on my part.

Best Western K, Manager at BEST WESTERN Market Center, responded to this review
Thank you so much for taking the time once again to tell us about your wonderful experience with us. We are so encouraged to do good always for our guests. My team is really appreciative of your generous compliments about our work and service. We are glad you enjoy to stay with us and we hope to see you again. Regards General Manager

"Nice place"

4
16/12/2015

This was a nice hotel and we enjoyed our 3 night stay here. The room was very nice and clean with a big king sized bed. Breakfast was free, it was a little hit and miss but overall not bad. The location is pretty good if you want to visit downtown Dallas, it was only a short bus ride into downtown Dallas which has many of the most popular tourist attractions of Dallas such as the Sixth Floor museum (which was AMAZING by the way). As for food options close by, there's a Denny's just across the road, 2 burger places a little way down the road and around the corner is Medieval Times (a medieval themed jousting dinner show which was fun to visit). Overall we enjoyed our stay here and would recommend it to people wanting a quiet, clean, pleasant hotel to stay in.

Best Western K, Manager at BEST WESTERN Market Center, responded to this review
Thank you for your generous appreciation of our hotel. We are humbled and want to thank you for staying with us. We welcome you to come back and visit us as often as your travels bring you to Dallas. Manager

"Clean room and good service"

5
13/12/2015

I stayed a couple nights at this hotel and found it to be a pleasant experience and well priced. The breakfast is typical, the pool is maintained and it is centrally located. The staff offered me complimentary bottle water as I came and went and they were helpful with area information. If your looking for a good clean stay at an affordable price this is a good choice.

Best Western K, Manager at BEST WESTERN Market Center, responded to this review
Thank you for choosing to stay with us on your business trip to Dallas. We are glad that we met your expectations even though not a full five star. We will constantly strive to give an excellent service and product to achieve a 5 star rating form you on your next visit with us. General Manager

"An evening in Dallas"

4
11/12/2015

My wife and I were flying out of the Love Field Airport the next morning so we wanted a close trip to the airport in the morning. This hotel was newly remodeled so it was very nice, clean and quiet. I was very happy with the options they provided for breakfast. The staff was very friendly and professional. It was less than a 10 minute drive to the airport which was a bonus! Highly recommend staying here.

Best Western K, Manager at BEST WESTERN Market Center, responded to this review
Thank you for staying with us and telling us about your wonderful experience with us. We are glad that our hotel is a great place to stay and we provide the best value for the price. We hope to see you again. General Manager

"Not a Best Western"

1
03/12/2015

This is not a hotel that should be classed as part of the best western group. The room was not cleaned regularly, there were bugs in the bed and a cockroach in the room. There was no bar and the breakfast was tasteless. Look at another hotel if you plan a trip to Dallas, I wish we did.

Best Western K, General Manager at BEST WESTERN Market Center, responded to this review
Thank you for your compliments about issues during your stay, We take pride in providing safe and pleasant service for your lodging needs. We regret that the our service was not up to your expectations and promise that we will strive to improve on your suggestions. GM

"Good place"

4
20/11/2015

Pros: conveniently located in/near downtown, comfy beds, free WiFi, free breakfast Cons: questionable neighborhood at first glance, extremely small parking lot, definitely in need of a thorough renovation Overall, good stay with a good night's rest. Would definitely return unless nearby hotels had better rates.

Best Western K, Manager at BEST WESTERN Market Center, responded to this review
Thank you for choosing to stay with us on your business trip to Dallas. We are glad that we met your expectations even though not a full five star. We will constantly strive to give an excellent service and product to achieve a good rating form you on your next visit with us. Manager

"Great Hotel"

5
18/11/2015

Great hotel that is convenient, clean, and the staff is very helpful! It is very easy to get into, and has many restaurants nearby. It is also very convenient to Dallas Love Field, which makes getting to the airport at an early hour Great!

Best Western K, Manager at BEST WESTERN Market Center, responded to this review
Thank you for taking time to write this great 5 star review. I am glad that you enjoyed the breakfast and the amenities. Keeping you safe is one of our priorities. I hope to see you on your next trip. Thanks Manager

"enjoyable"

4
17/11/2015

Great location, i use to stay up the street for a higher price. Comfortable bed, had a restful nights sleep during the 4 day stay. Will be using the same hotel next year, bringing family and friends along.

Best Western K, Manager at BEST WESTERN Market Center, responded to this review
We love it and are encouraged when our guests are having a great experience during their stay with us. Thank you for taking the time to tell us about your wonderful experience. Manager

"Highly recommended"

4
16/11/2015

Very nice place to stay walking distance to downtown Dallas, rooms very clean & breakfast A-1, highly recommended for anyone on a budget, you get your moneys worth, and manager always available to help.

Best Western K, Manager at BEST WESTERN Market Center, responded to this review
Thank you for taking time to write about our hotel and your experience with us. Thank for the compliments and encouraging comments. We hope you will stay with us again on your next visit to Dallas. Manager

"I would recommend this hotel"

4
13/11/2015

Good site for business, especially with the local healthcare facilities. The burger bar down the street is excellent, Rodeo Goats is a one block walk. Highly recommend. Hotel satisfied all my requirements and was worth the value.

Best Western K, Manager at BEST WESTERN Market Center, responded to this review
We are pleased that your stay with us was great. We thank you for taking the time to tell us about your experience with us. we hope to have the privilege to serve you again. Manager

"you get what you pay for"

2
04/11/2015

The hotel was 1/2 the price of everything around it. The beds were rock hard. We went to a concert and got to the room about 1AM. There was very loud tejano music and stomping happening in the room above us. I called the front desk and complained. They said give them a few minutes and they would take care of it. About 10 minutes later, i heard banging on the door and then things did quiet down. On the plus side, while the room felt extremely old, it was very clean and the hotel breakfast was decent too.

Best Western K, Manager at BEST WESTERN Market Center, responded to this review
We appreciate the time taken to bring to our attention the inconvenience that you faced during your stay with us. We apologize for the same and assure you that we will certainly look into the issues that you mentioned and try to eliminate it to the best of our ability. We will be honored to serve you with the best that we offer if given an opportunity in the future. I would like the opportunity to meet with you personally to take care of your stay on your next visit. Manager

"pretty good value"

4
23/10/2015

Clean and stocked room, with large counters, desk & reasonable refrigerator; iron, iron board, hairdryer. luggage holder, hangers, drawers. Internet worked well. Several extra plugs. Somewhat small & outdated furnishings. Breakfast egg "pancake" maybe from powder? need more fruit. Very nice staff, helpful. Good business center, fitness room, pool.

Best Western K, Manager at BEST WESTERN Market Center, responded to this review
Thank you for your generous appreciation of our hotel. We are humbled and want to thank you for staying with us. We welcome you to come back and visit us as often as your travels bring you to Dallas. Manager

"Quiet and Courteous"

5
19/10/2015

The owner and staff were gracious and polite. My room was clean and quiet allowing for a restful sleep during my business trip. Finally, the breakfast area was clean and well stocked, with the microwave and area available throughout the day. Thank you for an enjoyable stay.

Best Western K, Manager at BEST WESTERN Market Center, responded to this review
Thank you for choosing to stay with us on your business trip to Dallas. We are glad that we met your expectations even though not a full five star. We will constantly strive to give an excellent service and product to achieve a 5 star rating form you on your next visit with us. Manager

"great stay"

5
14/10/2015

clean, nice, friendly, everything we could ask for. convenient, everyone was very nice and accommodating. no pressure, pool was nice. tv was nice. no pressure, pool was nice. tv was nice. no pressure, pool was nice. tv was nice

Best Western K, Manager at BEST WESTERN Market Center, responded to this review
Thank you for taking these precious moments to write about your wonderful experience with us. Thank you for your pleasant compliments. We are humbled to serve you and our valued guests with utmost care as always. We hope to see you again. l Manager

"Best Western Market Center"

3
12/10/2015

Older property, minimal amenities. We stayed here for OU/TX game. Our room was clean. Bathroom small but clean. Onsite parking. Easy access from freeway. Short drive to parking area at Market Center DART station. Hot breakfast included waffles, biscuits, eggs, bacon/sausage, etc. Also had pastries, etc. Area is full of all the chain hotels. Staff was professional and knowledgeable. Some rooms have outside entrances. Overall hotel is good, just older and in need of some overall updating.

Best Western K, Manager at BEST WESTERN Market Center, responded to this review
We are pleased that your stay with us was great. We thank you for taking the time to tell us about your experience with us. we hope to have the privilege to serve you again. Manager

"Great Location"

4
10/10/2015

Close to a public transportation lot for the Dallas DART line which got us to American Airlines Arena in about 5 minutes. Great food across the street and lots of restaurants in the Market Square area. The Room was very Clean and the area is very quiet.

Best Western K, Manager at BEST WESTERN Market Center, responded to this review
Thank you for your generous appreciation of our hotel. We are humbled and want to thank you for staying with us. We welcome you to come back and visit us as often as your travels bring you to Dallas. Manager

"Awful service"

1
09/10/2015

The man who checked us in was very nice; he was on the morning shift. He was able to give us a room before the check-in time. After we got back from eating, we were tired and wanted to take a shower. The "old" smell in the room was terrible. That's when we noticed the tub wasn't draining. I called the next front desk clerk - Brandon? - and he said he would try to find a plunger to unclog it. After 15-20 minutes, we didn't hear from him, so I called him back. He was very rude as the first time he answered the phone and he said: "I'm still working on it. I am going to move you to a different room." Without asking me if I wanted to move - he didn't care. Then he hung up. After another 10 minutes, the new room didn't smell bad. But the shower head was only dripping a couple of drops. I went to the front desk and asked for a toothbrush. He said they were out, that other guests got them all. I went back to my room and fell asleep, but the alarm was going off every two hours, so I had to get up in the middle of the night and unplug it. When I finally fell asleep, the fridge was making a loud noise that kept me awake for another 20 minutes. In the morning when I was trying to dry my hair, the hair dryer wasn't working and the sink was leaking. Everything on the counter was wet. We were done with this hotel, so when I went down to check out, there was nobody at the front desk. The lady was helping herself to breakfast. So we left the keys on the counter and left without taking the risk of eating breakfast. Overall, we received bad service from the clerk. He seemed miserable working there and someone needs to fix the maintenance problems. I wouldn't recommend staying here.

Best Western K, Manager at BEST WESTERN Market Center, responded to this review
Thank you for your compliments about staff of the hotel,We take pride in providing safe and pleasant service for your lodging needs. We regret that the our service was not up to your expectations and promise that we will strive to improve on your suggestions. Manager

"great hospitality"

4
02/10/2015

will surely recommend this property considering that the owner himself takes such personal interest in making the guests feel at home. and the same runs across all the staff members and including the front desk. all in all, a great value for money !

Best Western K, Manager at BEST WESTERN Market Center, responded to this review
Thank you for staying with us again and putting your trust in us. We are pleased that you had a great stay. We hope to continue to serve you even better all times in the future. Manage

"Good Value"

4
02/10/2015

Pros: The hotel is clean. The surrounding area seems safe. The pool is clean and nicely situated in a courtyard surrounded by rooms. The staff is great, very kind and professional. Cons: Rooms are a little outdated. A/C was very loud. Coffee maker in the room had a bad odor, but we were able to get coffee from the breakfast area instead. Overall a good value for the cost.

Best Western K, Manager at BEST WESTERN Market Center, responded to this review
We love it and are encouraged when our guests are having a great experience during their stay with us. Thank you for taking the time to tell us about your wonderful experience. Manager

"5 day stay for a conference"

5
01/10/2015

A very good hotel considering the reasonable price. Clean and comfortable rooms. Efficient, helpful and polite staff. Even a pool and small gym for those that want to work off the food. The breakfast was a little budget, but for the price you can't really complain.

Best Western K, Manager at BEST WESTERN Market Center, responded to this review
Thank you for taking time out to write this great 5 Star TripAdvisor feedback for others to read. Your claim of being the "Cleanest hotel ever!!!" makes us and our housekeeping staff very proud. I am so glad that you felt safe in our hotel. I will pass on this fantastic review with our staff. Thank you for staying at Best Western Market center Dallas , Manager

"Good place to stay"

5
23/09/2015

We stayed here prior to an early morning doctor's appointment in Dallas. It was quite satisfactory for our purpose and convenient to our destination. The Denny's across the street provided a place to eat dinner and some breakfast items were available early enough for us to have a continental breakfast before we had to leave.

Best Western K, Manager at BEST WESTERN Market Center, responded to this review
Thank you for staying with us and telling us about your wonderful experience with us. We are glad that our hotel is a great place to stay and we provide the best value for the price. We hope to see you again. Manager

"PEACEFUL & QUIET"

5
16/09/2015

I stay in a lot of hotels, at least twice a month, and this was one of my favorites. I just loved the atmosphere. Although I was on the go go....I felt very relaxed. It was also a very great location to everywhere I needed to be. I don't think I traveled more than 15 minutes to any of my destinations. Great job to the leadership in this hotel. Also, Denny's is located just across the street. I went there twice....and I mean you literally walk across the street. That was a plus, to be able to go in for some dessert. Overall, this does seem to be an older, but well maintained property. I would recommend it to anyone.

Best Western K, Manager at BEST WESTERN Market Center, responded to this review
We are pleased that we you had the best stay ever and want to thank you for your generous compliments about us. We hope to see you again .Manger