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London Croydon Aerodrome Hotel, BW Signature Collection

680 Purley Way, Croydon, CR9 4LT Grande Bretagne
Contact the hotel
Contact the hotel
Contact the hotel
PHONE : +44 3300 283403
3.5 / 5
1164 Avis Tripadvisor
REVENIR_AU_DEBUT
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Hotel advantages

Hotel services

Air conditioning in the hotel
24/7 reception
Elevator
Free Wifi
Multilingual staff
Parking
Charge Applies For Parking On Premises.
Restaurant on site or nearby
Room service

Room services

Bathrobes
Iron and ironing board
The strong points

Hotel services

Air conditioning in the hotel
24/7 reception
Elevator
Free Wifi
Multilingual staff
Parking
Charge Applies For Parking On Premises.
Restaurant on site or nearby
Room service

Room services

Bathrobes
Iron and ironing board

Description

The London Croydon Aerodrome Hotel, BW Signature Collection is an incredibly convenient location. It has really easy access to central London which is just 12 miles away and only 15 minutes by train from East Croydon Station. From the hotel to the station is a mere 15 minutes drive. We can order you a taxi or you can take the local 119 bus service which stops right outside the hotel. The hotel provides great value, premium accommodation just outside London for both business travelers to the south-east of England or families looking to be thrilled at Chessington World of Adventures or Thorpe Park. Of course, all of London’s top attractions such as Buckingham Palace and the London Eye are just a short distance away and that’s why our location is ideal for short breaks in the capital. We're currently not looking our prettiest as we undertake some essential work requiring scaffolding around the hotel. Please don't worry, this will not affect the quality of your stay with us.

Activités

Customer reviews

3.5
based on 1164 guest reviews
Excellent
428
Very Good
291
Average
191
Poor
140
Terrible
114
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
"Average at best"
tomandy123, 20 Mars 2020

A lot of the staff in the restaurant are rude and blunt, however reception were always quite good and friendly. Food was also poor, always took ages and often was incorrect or taken to the wrong table. The rooms are okay but I definitely wouldn't recommend this hotel due to the poor customer service in the bar/restaurant and the general rudeness of staff.

"Miss G"
Cas1609, 15 Mars 2020

I arrived for my stay on the 12th March just before 4pm to be greeted at reception by the RUDEST receptionist I've ever met, I believe her name was Sofia, she couldn't have been any more unapproachable, everything was an inconvenience to her she huffed and puffed and when I asked a question while she was waffling on about something of no relevance to me she asked me to “stop and let her finish! Apparently I was talking over her! ( which I wasn't I could hardly get a word in! I couldn't believe the welcome I was receiving, the room wasn't bad to be fair clean and tidy and fairly modern, maybe a little on the small side for a double, but value for money, if you can't sleep with too much noise I would request a room at the back as I was on the front main road and endured lots of motorbikes until the early hours, apart from that and the rude receptionist. Not a bad hotel

"SHOCKING, VERY DISAPPOINTED"
Pricey248912, 14 Mars 2020

SHOCKING, VERY DISAPPOINTED. TV didn't work, reception did nothing to sort the problem out as couldn't get hold of them/ nobody was manning the desk and the room opposite ours was being used a brothel so it had customers in and out of it all night with doors slamming. Hardly slept because of this. Have emailed the hotel and booking.com twice to inform them/ see what they could do and no response for a week. Waste of money

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